Quantum Q Ekm Users Manual Release Notes

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Quantum Encryption Key
Manager Release Notes
Product

Quantum Encryption Key Manager (Q-EKM)

Version

Q-EKM 2.3

Software

253Q.GC00100

Date

September 2014

Contents
Purpose of This Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
New Features and Enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Firmware Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Compatibility Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Qualified Backup Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Known Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Contacting Quantum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Purpose of This Release
This version of firmware adds support for Windows Server 2012 operating
systems.

© 2014 Quantum Corporation. All rights reserved.

6-01884-05 Rev A, September 2014

Quantum, the Quantum logo, DLT, DLTtape, the DLTtape logo, SuperLoader, Scalar, DXi, StorageCare, StorNext, GoProtect, and
Vision are registered trademarks of Quantum Corporation and its affiliates in the United States and/or other countries. All
other trademarks are the property of their respective owners. Quantum specifications are subject to change.

Release Notes: Q-EKM 2.3
6-01884-05 Rev A
September 2014

New Features and Enhancements
Q-EKM 2.3 includes the following new features and enhancements.
• Installation support for the Windows Server 2012 operating systems.

Firmware Notes
These notes list information you should be aware of as you set up, configure,
and use Q-EKM.
• Quantum Encryption Key Manager (Q-EKM) and Scalar Key Manager (SKM)
are not supported on the same library.
• The Scalar i2000 library does not support Q-EKM with LTO-5 or LTO-6 tape
drives. You must upgrade to Scalar i6000 in order to use Q-EKM 2.0 or later
with LTO-5 or LTO-6 tape drives.
• Do not change the encryption method on a tape once write operations have
begun on that tape. The library applies encryption (or non-encryption) to a
tape in its entirety. Whichever encryption method is selected when write
operations begin on a given tape will continue throughout the entire tape,
regardless of whether you change the encryption method before that tape
is filled.
• For Q-EKM best practices and guidelines, see the Quantum Encryption Key
Manager User’s Guide and the Q-EKM section of your library user’s guide.

Compatibility Matrix
Q-EKM supports the following tape libraries, tape drives, and firmware:
Libraries and Tape Drives

Scalar i500:

• IBM LTO-4 (Fibre Channel and SAS)
• IBM LTO-5 (Fibre Channel)
• IBM LTO-6 (Fibre Channel)
Scalar i2000:

• IBM LTO-4 (Fibre Channel)
Scalar i6000:

• IBM LTO-4 (Fibre Channel)
• IBM LTO-5 (Fibre Channel)
• IBM LTO-6 (Fibre Channel)

2

New Features and Enhancements

Release Notes: Q-EKM 2.3
6-01884-05 Rev A
September 2014
Library Firmware

It is recommended that you upgrade library
firmware to the latest released version.
The minimum library firmware required to run
Q-EKM 2.3 or later with LTO-5 drive is:
• Scalar i500: Version 585G
• Scalar i2000: must upgrade to Scalar i6000
• Scalar i6000: Version 605A
The minimum library firmware required to run
Q-EKM 2.3 or later with LTO-6 drive is:
• Scalar i500: Version 630G
• Scalar i2000: must upgrade to Scalar i6000
• Scalar i6000: Version 650Q

Tape Drive Firmware

Install the latest version of tape drive firmware
that is qualified for the library firmware installed
on your library. Refer to the library release notes
for the correct version of tape drive firmware.

Qualified Backup Applications
Q-EKM 2.3 has been tested with the following backup applications. Other
applications that are not listed may also work.
Backup Application
CA ARCserve®
CommVault® Simpana®

11.5 and later
7 and later

EMC® NetWorker®

7.5 and later

HP Data Protector

6.1 and later

IBM® Tivoli® Storage Manager

5.5 and later

Symantec™ Backup Exec™

12.5 and later

Symantec NetBackup™

Qualified Backup Applications

Supported Versions

6.5 and later

3

Release Notes: Q-EKM 2.3
6-01884-05 Rev A
September 2014

Known Issues
This release of Q-EKM software has the following known issues.
Change
Request
Number
16990

Description

Workaround

Java applications on the Q-EKM server
can conflict with Q-EKM.

Use a dedicated server for Q-EKM so
there is no Java conflict. Remove all
Java from the server before installing
Q-EKM.

If Q-EKM server connectivity is lost and
a host issues I/O commands to a tape
drive with a command timeout value
less than the Q-EKM key retrieval
timeout value, it is possible to strand
the tape in the drive.

If this issue occurs, set your host
timeout to at least 3 minutes for all I/O
commands, and then power cycle the
drive.

Cannot change keystore password
using the current script and
commands.

There is currently no way to change the
keystore password.

LUN reset or ABTS do not reset tape
drive key retrieval timeout.

Set your host command timeouts for
drive I/O to at least 3 minutes.

30193

On Windows installations, if you try to
export your native keys immediately
after importing a public certificate from
another server, you may receive an
error message stating the certificate
you selected to export the keys is not
valid, even though you just imported it
and it appears in the displayed list.

Close the command window, log back
in to Q-EKM Commands, and retry the
export.

30781

Due to language conversion issues,
when importing and exporting keys
between English and Japaneselanguage servers, the export keys
operation may fail due to entering an
“invalid serial number” even though
the library serial number you entered is
valid.

Need to exit the current command
window (Ctrl+C or click on the “X” in
the upper right), then open a new
command window and perform the
export operation again.

(formerly
70638)
17013
(formerly
70536)

17057
(formerly
70657)
17058
(formerly
70523)

4

Service
Request
Number

Known Issues

Release Notes: Q-EKM 2.3
6-01884-05 Rev A
September 2014

Documentation
The following documents provide more information about Q-EKM.
Document Number

Document Title

6-01847-02

Quantum Encryption Key Manager User’s Guide

6-01210-xx

Scalar i500 User’s Guide

6-00421-xx

Scalar i2000 User’s Guide

6-66879-xx

Scalar i6000 User’s Guide

Contacting Quantum
More information about this product is available on the Service and Support
Web site at www.quantum.com/support. The Service and Support Web site
contains a collection of information, including answers to frequently asked
questions (FAQs). You can also access software, firmware, and drivers through
this site.
For further assistance, or if training is desired, contact Quantum:

Documentation

Telephone Support — Find contact
information for your location

www.quantum.com/ServiceandSupport/
Contacts/ProductSelect/Index.aspx

Service and Support Web site

www.quantum.com/support

To open an Online Service Request

www.quantum.com/osr

5

Release Notes: Q-EKM 2.3
6-01884-05 Rev A
September 2014

6

Contacting Quantum



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