R F Technologies SRTCCZ24 Nurse Call / Security Device User Manual 9450UserGuide

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Document ID	945859
Application ID	PW5iPlHgWQ8JUoPI1/8ZVw==
Document Description	manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	175.28kB (2190995 bits)
Date Submitted	2008-05-23 00:00:00
Date Available	2008-05-23 00:00:00
Creation Date	2008-04-08 13:13:17
Producing Software	Acrobat Distiller 8.1.0 (Windows)
Document Lastmod	2008-05-05 09:34:41
Document Title	9450UserGuide.book
Document Creator	FrameMaker 7.0
Document Author:	sfranklin

Series 6.0 Software
User Guide
PN 0510-1065-A
Series 6.0 Software
User Guide
PN: 0510-1065-A
DRAFT Date: 03/17/08
Users must read this guide before using the Product.
Copyright 2008 by RF Technologies, Inc.
All Rights Reserved. No Part of this work may be reproduced or copied in any form or by
any means without written permission from RF Technologies, Inc.
Conforms to UL Std. 294
(3048736)
Important Warnings
It is important for your facility to implement and enforce the following WARNINGS in order to keep all equipment
functioning properly.
WARNING
INSTALLATION AND CONFIGURATION—It is the responsibility of the facility to follow the installation
instructions carefully, as outlined in the Series 6.0 Software Administrator Guide, and to use the components and
supplies specified by RF Technologies, Inc. for all installations.
Failure to use the components and supplies specified by RF Technologies, Inc. may result in equipment and/or
system failure.
WARNING
SYSTEM MAINTENANCE AND TESTING—It is the responsibility of the facility to establish and
facilitate a regular maintenance schedule for your system, as outlined in the Series 6.0 Software Administrator
Guide. This includes regular inspection, testing, and cleaning. RF Technologies, Inc. recommend
monthly maintenance and testing of your system. It is also recommended that your facility keep records
of maintenance and test completions.
Failure to provide regular maintenance and testing of these products may result in equipment and/or system
failure.
WARNING
SYSTEM INSPECTION—It is the responsibility of the facility to establish and facilitate a regular
inspection schedule for your system. RF Technologies, Inc. recommend quarterly inspections of your
system for safety and performance by a qualified RF Technologies, Inc. representative.
To arrange for a quarterly inspection by RF Technologies, Inc., call our Technical Support Department
at (800)-669-9946 or (262) 790-1771.
Failure to provide regular inspection of these products may result in equipment and/or system failure.
WARNING
USER TRAINING—It is the responsibility of the facility to implement structured training procedures for all
employees using the system. Only users who have received adequate training on the use of the system, as outlined in
this manual, should use the system.
Failure to adequately train employees may cause system failure due to user error. In addition, incorrect use of the
equipment may also result in system failure.
WARNING
DISPOSAL—At the end of their service life the products described in this manual, as well as accessories
(i.e. lithium batteries, banding material, disposable pads, etc.), must be disposed of in compliance with
all applicable federal, state and local guidelines regulating the disposal of products containing potential
environmental contaminants. Dispose of the packaging material by observing the applicable waste
control regulations.
WARNING
PRODUCT WARRANTIES—Failure to follow the Warnings and Cautions in this guide voids any
and all Product Warranties.
Compliance
Federal Communication Commission (FCC)
Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation of the device.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his own expense. Changes or modifications not expressly approved by the party
responsible for compliance voids the user’s authority to operate the equipment.
FCC and IC Radiation Exposure Statement for Mobile
Devices
(For the Pull Cord model 0800-0285 and model 0800-0317; Universal Transceiver model 0800-0301, which
covers part numbers 0800-0303 and 0800-0304; Extended Range Router model 0800-0351 and model 08000354; Router model 0800-0364; Asset Transceivers model 0800-0286 and model 0800-0302 and Motion
Control Unit model 0800-0318)
This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator and your
body. This transceiver must not be co-located or operating in conjunction with any other antenna or transceiver.
FCC and IC Radiation Exposure Statement for Portable
Devices
(For the Pendant Transceivers model 0800-0288 and model 0800-0349 and Pager model 0800-0297)
This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment.
This equipment is in direct contact with the body of the user under normal operating conditions. This
transceiver must not be co-located or operating in conjunction with any other antenna or transceiver.
Industry Canada Compliance
Changes or modifications not expressly approved by RF Technologies could void the user’s authority to operate
the equipment. The Term “IC” before the radio certification number only signifies that Industry Canada
technical specifications were met.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause undesired operation of
the device.
This device has been designed to operate with the antennas listed below, and having a maximum gain of 3dBi.
Antennas not included in this list or having a gain greater than 3dBi are strictly prohibited for use with this
device. The required antenna impedance is 50 ohms. Acceptable antennas are PCB antennas in all cases of the
Router which uses a 2.4 GHz 1/2 wave RP-SMA.
To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication.
This page intentionally left blank.
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9450 System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Quick Response (QR) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Integrated Care Management (ICM) System . . . . . . . . . . . . . . . . . . . . . . . . . .
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional Detailed Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 Equipment Overview. . . . . . . . . . . . . . . . . . . . . . .5
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Central Server and Client Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Quick Look Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9450 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exit Alarm Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Card Reader Access Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
The Exit Alarm Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Exit Alarm Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Magnetic Reed Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CodeLock Electromagnetic Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarming Band Receivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarming Band Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Transmitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Wander Management Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Alarming Band Transmitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Mother Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Series 6.0 Software (0510-1065-A) - User Guide
Contents
Quick Response System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wireless Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repeater. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Locator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paging Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Back-Up Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pendant and Wall Mount Transmitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CodeWatch Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pull-Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
12
13
13
13
13
14
14
15
Check-in Pull Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Smoke Detector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
PIR Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Door/Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Universal Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Code Alert ICM System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Transceivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Pull-Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Nurse Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Door/Window Transceivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reset Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Smoke Detector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PIR Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Universal Transceiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pendant Transceivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Asset Transceiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
19
19
19
20
20
20
21
21
Fall Management System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sensor Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advanced 3-Way Care Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advanced 3-Way Control Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advanced 3-Way Care Sensor Pads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
23
23
24
25
25
Motion Sensor Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Incontinence Sensor Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Pagers and Walkie-Talkies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Event Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Pager Delays, Retries and Escalation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Walkie-Talkie System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
ii
Series 6.0 Software (0510-1065-A) - User Guide
Contents
Chapter 2 Software Features . . . . . . . . . . . . . . . . . . . . . . . . .29
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Start the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Window Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Touchscreen Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Quick Reference Tutorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Map Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ruleset for Displaying Patient Name . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
29
30
31
32
33
34
35
36
Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Asset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
36
36
37
38
38
Top Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Bottom Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Low Battery Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Chapter 3 Using the Software . . . . . . . . . . . . . . . . . . . . . . . .43
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Commonly Used Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Login and Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Supervised Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Global Lockdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Series 6.0 Software (0510-1065-A) - User Guide
iii
Contents
Common Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Admit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Admit Information Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Patient Admit Information Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Asset Admit Information Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Admit Information Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Patient Main Information Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Discharge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Escort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Silence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chapter 4 Handling Events . . . . . . . . . . . . . . . . . . . . . . . . .71
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Devices Displayed on the Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Devices Assigned to a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Event Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Event Information Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Event Information Window Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Red Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Door Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Exit Alarm (Wide Gap) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Smoke Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Perimeter Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Cut Band Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Mismatch Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Match Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Link Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Check Alarm (not “Check Transmitter Alarm”) . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Check Transmitter Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Assistance Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Fall Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Wet Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Turn Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Server Missing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
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Series 6.0 Software (0510-1065-A) - User Guide
Contents
Yellow Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Client Missing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Low Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Device Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
White Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Auto-enroll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Admit Complete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Discharge Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Discharge Complete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Escort to Expire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Escort Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Escort Complete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transfer to Expire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transfer Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transfer Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Begin Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjust Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjust Compete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
91
92
92
92
93
93
94
94
94
95
95
95
95
Blue Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Door Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Cut Band Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Check Transmitter Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Light Blue Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Admit Complete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Discharge Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Discharge Complete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Escort to Expire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Escort Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Escort Complete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Transfer to Expire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Transfer Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Transfer Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Adjust Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Adjust Compete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Series 6.0 Software (0510-1065-A) - User Guide
Contents
Chapter 5 Using System Reports . . . . . . . . . . . . . . . . . . . 103
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Report Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Sort By Headings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Additional JCAHO Report Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
System Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Daily Alarms and Activities (Tracer Level 2). . . . . . . . . . . . . . . . . . . . . . . . 108
Alarm Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Alarm Activities Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Alarm Response Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Care Time Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Activities Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
All Activities Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
All Other Reasons Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Facility Trends (Tracer Level 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
JCAHO Alarm Trend Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
JCAHO Assistance Trend Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Response Time Trend Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Staff Reports (Tracer Level 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Users Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
User Training Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Staff Care Time Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Staff Drill Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Training Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Facility Maintenance (Tracer level 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
System Maintenance Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Low Batteries Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Device Fault Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Additional Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Census Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Auto Enrolled History Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Adjusted Bands Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Transfer Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Escort Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Discharge Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Device Hardware Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Transmitter Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Links Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Links Activities Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Sensatec Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
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Series 6.0 Software (0510-1065-A) - User Guide
Contents
Patient Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Review Info Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Review Activity Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Review Response Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Review Response Reason . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Review Response Reason Detail Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Asset Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Asset Transmitter Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Asset Activities Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Series 6.0 Software (0510-1065-A) - User Guide
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Series 6.0 Software (0510-1065-A) - User Guide
Preface
Overview
The Series 6.0 Software supports the 9450, QR and ICM Systems. This guide provides detailed information
about the Series 6.0 Software, using the software and using system reports. It also provides an overview of the
9450, Quick Response (QR) and Integrated Care Management (ICM) Systems as well as an equipment
overview.
9450 System
The 9450 System monitors doors, elevators, hallways, and stairwells, to assist staff in monitoring patients and
assets in a facility. The various transmitters and devices of the system alerts staff if a transmitter’s banding material
is tampered with, cut or opened without authorization (referred to as Cut Band for Infant and Emergency
Department systems only), or if monitored devices in the system are not functioning properly. An alarm also
sounds if a transmitter is detected in an Exit Alarm Zone. If the system fails to detect a transmitter within its
monitored area, a Check Transmitter alarm is issued.
Depending on which equipment options your facility has installed, the 9450 System can automatically lock doors
and deactivate elevators. In addition, the system sounds an alarm at the Central Server and its network of Client
computers when the event occurs. If configured, alarms are also annunciated at remote notification locations (i.e.
pagers, walkie-talkie, Quick Look display).
With the Mother/Infant Matching feature activated, an alarm is generated if there is a mismatch, meaning the
infant and mother transmitters do not match; a linking error, meaning there is a problem linking the infant
transmitter to a mother transmitter; or if a discharge is attempted without first matching the infant transmitter
with the mother transmitter.
NOTE: The Mother/Infant Matching feature is included in the software; however, if your
facility is not currently configured for Mother transmitters, the Mother/Infant Matching
feature IS NOT ACTIVE. For more information, contact RF Technologies Technical
Support at (800) 669-9946 or (262) 790-1771.
Series 6.0 Software (0510-1065-A) - User Guide
Preface
Quick Response (QR) System
The QR System immediately notifies staff when a patient requires attention, and provides details that are essential in
responding quickly to the needs of a patient.The QR System offers a variety of transmitters, each of which interfaces
with the Central Server to assure that when a patient is in need, staff can be alerted via multiple methods (i.e. pagers,
walkie-talkie, Quick Look display).
A QR transmitter may be worn by a patient; it could be mounted to a wall where it is easy to access; it may be
integrated with a wireless smoke detector; it could additionally be used in conjunction with the 9450 System.
Integrated Care Management (ICM) System
The Code Alert™ ICM System immediately notifies staff when a patient requires attention, and provides details
that are essential in responding quickly to a patient’s needs.
The Code Alert ICM System offers a variety of transceiver devices, each of which interfaces with the Central Server
to assure that when a patient is in need, staff is alerted. A transceiver is a device that periodically transmits a signal
containing data to uniquely identify if from other transceivers. It may be worn by a patient; it could be mounted to
a wall where it is easy to access; it may be integrated with a wireless smoke detector; it could even be used in
conjunction with other systems such as the 9450 System and Code Alert Wanderer Monitoring System.
Transceiver devices send data to the Central Server on a regular basis. When an event occurs that warrants a
response, staff is alerted by an audible alarm from the Central Server, a message is displayed on-screen and the
designated staff is summoned to respond to the situation. Staff can also be notified of an event via the ICM pager.
WARNING: The 9450, QR and ICM Systems are designed and
intended to work in conjunction with a facility’s overall security
program, including reasonable operating policies and procedures. The
systems, by themselves, cannot prevent abductions or elopements.
Intended Audience
The Series 6.0 Software User Guide is intended for users who use the software. It includes detailed information about
the 9450, QR and ICM Systems, the software, and how to use the software. This guide is intended to be used in
conjunction with the Series 6.0 Administrator’s Guide along with other user and installation guides when specified.
Series 6.0 Software (0510-1065-A) - User Guide
Additional Detailed Documentation
Additional Detailed Documentation
Documentation for the system is available in Portable Document Format (PDF) on the System Documentation
CD-ROM. The System Documentation includes the following guides:
•
•
•
•
•
•
•
•
•
•
•
•
•
Series 6.0 System Administrator Guide (PN 0510-1066)
•
•
•
•
•
•
•
•
Staff Alert Panel Installation Guide (PN 0510--1008)
Code Alert ICM Hardware Installation Guide (PN 0510-1064)
Quick Reference Guide for Long Term Care (PN 0511-2126)
Quick Reference Guide for Hospitals (PN 0511-2127)
Delayed Egress Exit Alarm Controller Installation Guide (PN 0510-1037)
DuoLink Exit Alarm Receiver Installation Guide (PN 0510-1041)
Class II Central Power Supply Installation Guide (PN 0510-1036)
Ethernet and Device Network Installation Guide (PN 0510-1013)
Alarming Band Receiver Installation Guide (PN 0510-1001)
CodeLock Electromagnetic Door Lock Installation Guide (PN 0510-1002)
CodeLock 600 Lb. Electromagnetic Door Lock Installation Guide (PN 0510-1038)
CodeLock 1500 Lb.Electromagnetic Door Lock Installation Guide (PN 0510-1039)
Quick Look Display, High Visibility and Display Interface Installation Guide (PN 05101007)
Omni-318 Antenna Installation Guide (PN 0510-1051)
Infant Transmitter User Guide (PN 0510-1006)
Adult Transmitter User Guide (PN 0510-1019)
Mother/Baby Match Mother Transmitter User Guide (PN 0510-1020)
Wandering Management Solutions Code Watch Transmitter User Guide (PN 0510-1050)
Model 30 Keypad Installation Guide (PN 0510-1011)
Product Warranty (PN 0510-0121)
Contact Information
For more information about RF Technologies, Inc. products, go to www.rft.com. For technical support, contact
the Technical Support Team at (800) 669-9946 or (262) 790-1771. For questions or comments about the
System Documentation, contact the RF Technologies Technical Publications team at techpubs@rft.com.
Product Warranty
Product Warranty information can be found on the System Documentation CD-ROM or with your original
system proposal and invoice.
Series 6.0 Software (0510-1065-A) - User Guide
Preface
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Series 6.0 Software (0510-1065-A) - User Guide
Chapter 1
Equipment Overview
Introduction
This chapter provides equipment overviews of the devices supported by the system and device supervision. The
supervision feature applies to many devices such as the alarming band transmitters, Pendants, Fall Monitoring
and Incontinence devices. A supervised device is the system’s way of ensuring that devices are communicating
properly and within range of the receivers. This chapter also provides details of the Central Server and Client
computers used to run the software as well as Messaging and Walkie-Talkie information.
Central Server and Client Computers
The Central Server is a Windows based computer that runs the software. It
contains the database and provides communication with devices in the
system as well as the Client computer(s).
Depending on your configuration, the system can include several Client
computers. The Client computers allow the user to perform such functions
as admitting, discharging, and authorizing transfers and escorts. Each Client
computer includes a touchscreen monitor that displays alarms as they occur
on a floor plan of the facility.
The Central Server can be located in any area such as the nurse’s central
station or security office. It must be located near a dedicated analog phone
line or broadband connection to allow for remote Technical Support access
when requested by the customer. Each Client computer must be located in a
secure area that can be accessed by staff to enter and retrieve information.
Quick Look Display
The Quick Look Display shows information from the system at remote locations such as a
secondary nurse’s station. When a Red alarm is issued from the system, it is received through
the Quick Look Interface. The type of alarm (Cut Band, Door, Check), location of the alarm
and the transmitter ID are displayed on a large, easy-to-read 2 x 20 Character Vacuum
Fluorescent Displays (VFDs). As new alarms occur, they appear immediately; the display then
begins scrolling through each active alarm. For more information about the Quick Look
Display, see the Quick Look Display and Interface Installation Guide.
Series 6.0 Software (0510-1065-A) - User Guide
Chapter 1: Equipment Overview
9450 System
There are many transmitters and devices that can be used with the software. The transmitters and devices in this
section are supported by the 9450 System running the Series 6.0 Software application.
The 9450 System consist of the following equipment.
•
•
•
•
•
•
•
•
•
Central Server and Client Computer(s)
Quick Look Display(s)
Exit Alarm Controller
Exit Alarm Receiver
Magnetic Reed Switch
CodeLock Electromagnetic Lock
Alarming Band Receivers
Quick Look Display
Transmitters
•
•
•
Alarming Band
Wander Management
Mother
Exit Alarm Controller
The Exit Alarm Controller receives data from the Exit Alarm Receivers and issues an alarm if a transmitter is
detected in the Exit Alarm Zone, and the door is open. The Exit Alarm Controller contains a keypad, and/or card
reader access device, that allows authorized staff to reset the system after an alarm. The Exit Alarm Controller is
the device that triggers the alarm process for the Central Server and Staff Alert. For more information about the
Exit Alarm Controller, see the Delayed Egress Exit Alarm Controller Installation Guide.
Power: The red light indicates that
power is available to the system.
Signal: The yellow light indicates
that a signal has been received from
the Exit Alarm Receivers.
Status: The green light indicates
that the system is in bypass or that
the unit is disarmed.
Series 6.0 Software (0510-1065-A) - User Guide
9450 System
Card Reader Access Device
The Card Reader Access device can be connected to the Exit Alarm Controllers in order to use access cards for
triggering bypass cycles and resetting alarms on the Exit Alarm Controller. The Card Reader Access device can be
an HID proximity card reader or a magnetic/bar code card reader (available at RF Technologies).
The Card Reader is interfaced through an RS-232 serial communications port between the Card Reader and the
Exit Alarm Controller. The Card Reader and the Exit Alarm Controller may share a common power supply feed.
The Exit Alarm Zone
An Exit Alarm Zone is the area within range of a door, elevator, hallway, or stairwell that is being monitored by
the system. If a transmitter is detected in an Exit Alarm Zone and the door is open, an alarm sounds at the exit. If
the door is equipped with a CodeLock, when a transmitter enters the Exit Alarm Zone and the door is closed, it
will lock.
The devices that are used in an Exit Alarm Zone are an Exit Alarm Controller, Magnetic Reed Switches, and Exit
Alarm Receivers. Optional devices include CodeLock™ electromagnetic locks, passive infrared (PIR) detectors,
and an External Reset/Bypass Keypad.
Exit Alarm Receiver
Exit Alarm Receivers are low frequency (LF) antennas placed on or near a door frame in an Exit Alarm Zone.
They receive signals from transmitters within a monitored zone and send the signals to the Exit Alarm Controller,
which triggers the alarm process. For more information about Exit Alarm Receivers, see the DuoLink Exit Alarm
Receiver Installation Guide.
Series 6.0 Software (0510-1065-A) - User Guide
Chapter 1: Equipment Overview
Magnetic Reed Switch
The Magnetic Reed Switch is used by an Exit Alarm Controller to detect that a monitored door is open. The
Magnetic Reed Switch should be mounted at the top of a door near the non-hinged edge. It comes in two pieces:
a switch and a magnet. The switch is mounted on the door frame; the magnet is attached directly to the door.
When normally closed (NC) reed switches are used on a double door, connect the switches in series. The
provided Magnetic Reed Switches are normally closed (indicated with a gold Code Alert logo) when the doors are
closed so that opening either door opens the switch on that door.
CodeLock Electromagnetic Lock
The CodeLock option is an electromagnetic lock attached to an exit and connected to the Exit Alarm
Controller. If a transmitter is detected in the Exit Zone, the CodeLock activates to help stop the door
from opening for as long as the transmitter is within range of the receivers. Refer to the CodeLock
Electromagnetic Door Lock Installation Guide for information on installation and operation.
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9450 System
Alarming Band Receivers
Alarming Band Receivers are placed strategically throughout the monitoring area to receive signals from the
alarming band transmitters worn by patients. If the Cut Band feature is enabled, the system provides an alert if the
banding material that holds the transmitter to the patient is tampered with, cut, or opened without authorization.
Multiple receivers are used to ensure reception of the signal if there is an effort made to shield the transmitter
during abduction or elopement attempts. For more information, see the Alarming Band Receiver Installation
Guide.
NOTE: The Mother/Infant function requires applicable Alarming Band Receivers.
Alarming Band Zone
An Alarming Band Zone is the area within range of an Alarming Band Receiver, several of which are mounted
above the ceiling tiles of a facility. If a Cut Band alarm is triggered in an Alarming Band Zone, an alarm is sounded
on all Client computers assigned to monitor the transmitter’s unit, a message is displayed in the Event List, and
the location of the Alarming Band Receiver that detected the event is indicated on the map on the Client
computer(s). Cut Band alarms are also posted on remote notification devices.
Transmitters
A transmitter is a device that periodically transmits a signal containing data to uniquely identify it from other
transmitters. Some transmitters are also capable of transmitting information to identify that the band has been
cut.
Wander Management Transmitter
A Wander Management transmitter is a wireless, mobile transmitter that can be worn around the wrist or ankle.
An event is reported in the Event List when a patient is near a monitored door or attempts to leave an Exit Zone.
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Chapter 1: Equipment Overview
Alarming Band Transmitters
Alarming band transmitters are placed on the ankle or wrist of a patient or affixed to an asset. The transmitter
becomes active once the banding material remains connected on both sides with banding material in place for 60
seconds. The 60-second window exists to allow for proper adjustment of the banding material.
Infant Transmitter
Patient Transmitter
After one minute, the transmitter ID is displayed in the Event List and information of the patient or asset wearing
the transmitter can be associated with the transmitter using the Admit or Auto-Enroll function. Alarming band
transmitters can be supervised. If a transmitter is configured for Supervision, and fails to regularly communicate to
the system, a Check Transmitter alarm will result in the Event List at the computer. For more information about
securing, cleaning, and troubleshooting transmitters, see the appropriate Transmitter User Guide.
Asset Tracking
Alarming band transmitters can be used for asset management. When an alarming band transmitter is attached to
an asset and admitted using the Add Asset admit function, Blue alarms are generated and appear in the Event List
when an attempt is made to remove the assets from an Exit Zone or the band is tampered with or cut.
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9450 System
Mother Transmitter
A Mother transmitter is placed on the wrist of a new mother and then linked to an Infant
transmitter worn by her newborn. When the Infant transmitter is in proximity of the
Mother transmitter, the Mother transmitter flashes Green light to indicate that the Infant
and Mother transmitters match. If there is a mismatch, meaning the Infant and Mother
transmitters do not match, the Mother transmitter flashes the Red light three times, and
sounds a three beep alarm. A Mismatch Transmitter alarm is also generated in the
Event List at the computer. If there is a linking problem, a Link Transmitter
alarm is generated in the Event List at the computer.
NOTE: Although the Mother transmitter will link to an Asset transmitter, the software does
not support this functionality. If this happens, clear the mother transmitter and re-link the
infant and mother transmitters.
In cases where the Mother Transmitter is linked but no longer active (e.g. the patient has been
discharged but the transmitter was never cleared) the transmitter will beep after 24 hours of inactivity.
If the transmitter goes undetected and allowed to beep for 15 minutes, it will clear and discharge itself
from the system. Tapping the Mother Transmitter will temporarily stop the beeping but the
transmitter remains in a linked state until manually cleared (refer to the Mother Baby Match Mother
Transmitter User Guide). If not cleared, the transmitter will beep again after another 24 hours of
inactivity.
CAUTION: The Mother Transmitter can be worn in the shower; complete
submersion should be avoided. Prolonged submersion may result in equipment
and/or system failure and voids any or all Product Warranty.
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Chapter 1: Equipment Overview
Quick Response System
Transmitters and devices listed in this section are supported by the Quick Response System running the Series 6.0
Software application. The Quick Response system includes transmitters that are both carried by the patient and
fixed devices. A fixed device is a stationary device that is assigned to a room or a unit. This device is not transported
with the patient but stays in the unit or room to which it is assigned.
Quick Response devices are entered into the system by placing the device into an alarming state. The system
senses the device when the device goes into alarm and adds it to the device list in the Configuration-Device
window (refer to the Series 6.0 System Administrator Guide). The user must then update the device information;
for example, give the device a name and/or enable features.
The Quick Responses System consist of the following equipment.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Central Server
Quick Look Display
Wireless Receiver
Repeater
Locator
Paging Base
Back-up Interface
Pendant Transmitter
Wall Mount Transmitter
Universal Transmitter
Pull-Cord
Smoke Detector
PIR (Passive Infrared) Sensor
Emergency Devices
Door/Window Transmitter
Wireless Receiver
The Receiver is a device that receives signals from the repeater, locator, or QR transmitters
and communicates them to the Central Server. The Receiver can be supervised; if no
information is received by the system from the Receiver for a specified number of minutes,
a Device Fault alarm is generated in the Event List at the computer.
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Quick Response System
Repeater
A Repeater is a device that receives the signals from Quick Response transmitter and
communicates them to the Receiver. This enables the system to cover larger
facilities. Repeaters are supervised; a routine signal is sent from each Repeater and if
the signal is not received by the system, a Device Fault event is generated in the
Event List at the computer.
Locator
Locators receive signals from Quick Response transmitters, add location data, and
communicates the signals to the receiver. When an event occurs, the map of your
facility will indicate the Locator that received the signal from the alarming device.
Locators are supervised; a routine signal is sent from each Locator and if the signal is
not received by the system, a Device Fault event is generated in the Event List at the
computer.
Paging Base
The Paging Base (optional) sends radio frequency signals to the pager receiver(s)
when events occur. The pager receiver indicates the name, room number, and event
type of the transmitter that issued the alarm.
Back-Up Interface
The Back-up Interface is an optional device that takes over the responsibility of
communicating with the paging base and provides alarm information (transmitter
number only) in the event of an inoperable computer.
NOTE: Please reference Transmitter Report and Device Report to correlate the
transmitter number to patient or device. It is recommended to reprint the Census
Report after new patients are admitted and discharged.
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Chapter 1: Equipment Overview
Pendant Transmitters
A Pendant transmitter is a wireless, mobile transmitter that can be worn around the
neck or wrist, or attached to a belt. The Pendant transmitter is suitable for use in
showers or baths. To prevent damage to the Pendant transmitter, avoid prolong
submersion.
Since the Pendant transmitter is a mobile device, no installation is required. Simply
insert the battery and assign the transmitter to a resident, assuming the transmitter has
been configured into the system and the transmitter ID number falls within the
configured range. The Pendant transmitter is powered by a replaceable 3-volt battery.
Wall Mount Transmitters
The Wall Mount transmitter may be mounted on a wall. When a resident presses a
button on the transmitter an Assistance Required alarm event is reported Event List at the
computer. If the transmitter is supervised, a routine signal is sent from the transmitter
and if the signal is not received by the system, a Device Fault event is generated in the
Event List at the computer. The Wall Mount transmitter is powered by a replaceable 3volt battery.
CodeWatch Transmitter
The CodeWatch transmitter is lightweight, compact, and has a 1-year battery life
expectancy. Each transmitter is stamped with a warranty expiration date. This date
indicates the date that RF Technologies’ warranty on that transmitter expires (the last
day of the month stamped). If the warranty period has expired, discard the
CodeWatch transmitter immediately.
WARNING: Using a CodeWatch transmitter beyond the printed
EXP date can result in system failure and/or an elopement.
The CodeWatch transmitter sends a signal to be received by Exit Alarm Receivers. Exit
Alarm Receivers are low frequency (LF) antennas placed on or near a door frame or in
an Exit Alarm Zone. They receive signals from transmitters within a monitored zone
and send the signals to the Exit Alarm Controller, which triggers the alarm process.
The Exit Alarm Controller receives data from the Exit Alarm Receivers and issues an
alarm if a resident wearing a transmitter is detected in the Exit Alarm Zone, and the
door is open.
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Quick Response System
Pull-Cords
A Pull Cord is usually mounted on a wall. This device is used to request staff
assistance and is commonly used in bedrooms and bathrooms. It is suitable for
use in close proximity to showers or baths; however to prevent damage, avoid any
submersion.
An Assistance Required alarm event is reported in the Event List when a patient
pulls a cord. The Pull Cord can be supervised; a routine signal is sent from the
transmitter and if the signal is not received by the system, a Device Fault event is
generated in the Event List at the computer. The Pull Cord is powered by a
replaceable 3-volt battery.
Staff/Patient Check-in Pull Cord
Check-in Pull Cord
A Check-in Pull Cord enables the staff or patient to push a green button to
check-in. A staff member may push the check-in button every time they check on
a patient. A patient may push the button to notify the staff that he/she is awake
and ok. Pressing the green button indicates to the system that the patient has
checked in or been visited by staff.
Smoke Detector
If your facility is using wireless smoke detectors in conjunction with your Series
6.0 Software, a Smoke alarm event is reported in the Event List each time a smoke
detector is activated. A smoke detector can be supervised; a routine signal is sent
from the device and if the signal is not received by the system, a Device Fault
event is generated in the Event List at the computer. The Smoke Detector is
powered by a replaceable 3-volt battery.
PIR Sensor
The Passive Infrared (PIR) Sensor is a motion detector used to sense motion in a
room or hallway. An Assistance Required alarm event is reported in the Event List
each time the detector is activated.
A PIR motion detector can be supervised; a routine signal is sent from the device
and if the signal is not received by the system, a Device Fault event is generated in
the Event List. The PIR Sensor is powered by a replaceable 3-volt battery.
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Chapter 1: Equipment Overview
Door/Window
A Door/Window transmitter is used to protect a door or window against unauthorized
egress. An Exit alarm event is reported in the Event List when a door or window is
opened. The alarm automatically clears when the door or window is closed.
The Door/Window transmitter comes in two pieces: the transmitter enclosure and a
magnet. The transmitter enclosure is mounted on the door/window frame; the magnet
is attached directly to the door/window. Separating these devices triggers an alarm. The
Door/Window transmitter is powered by a replaceable 3-volt battery.
Universal Transmitter
A Universal transmitter can be used to integrate your facility’s existing equipment such
as backup generators, pull-cord devices, or smoke detectors with the Series 6.0 Software.
Universal transmitters come as either NO (normally opened) or NC (normally closed)
devices. They automatically activate when the input from a monitored device has a
contact close or open respectively. When this happens, the Universal Transmitter sends
event information to the Central Server.
The Universal transmitter can be placed in the enclosure of an existing device or
inconspicuously mounted near the device. Be sure that the transmitter is not encased in
metal that might block the wireless signal to the Repeater or Receiver. The Universal
transmitter is powered by a replaceable 3-volt battery.
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Code Alert ICM System
Code Alert ICM System
The basic components of the Code Alert Integrated Care Management (ICM) system consist of the Central
Server, the Gateway, the Router and the transceiver devices. The Code Alert ICM System transceiver devices
consist of the following:
•
•
•
•
•
•
•
•
•
•
Central Server
Quick Look Display
Pull Cord
Nurse Call
Door/Window Transceiver
Smoke Detector
PIR Sensor
Universal Transceiver
Pendant Transceiver
Asset Transceiver
Gateway
The Gateway receives signals from a Router or transceiver
devices and sends them to the Central Server. The Gateway
can be supervised; if no information is received by the system
from the Gateway for a specified number of minutes, a
Device Fault alarm is generated in the Event List at the
computer.
Router
Routers receive signals from transceivers and re-transmit
them to the Gateway. Two factors that affect the placement
of Routers are the availability of a power source and sufficient
coverage for the supervision of transceivers.
There are two variations of Routers, one with an internal
antenna and one with an external antenna for greater range.
Routers are supervised; a routine signal is sent from each
Router and if the signal is not received by the system, a
Device Fault event is generated in the Event List at the
computer.
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Chapter 1: Equipment Overview
Transceivers
A transceiver is a device that periodically transmits a signal containing data to uniquely identify it from other
transceivers. Additionally, transceivers can receive data back. The transceiver devices listed in this section are
supported by the Code Alert ICM System running the Series 6.0 Software application. The Code Alert ICM
System includes transceivers that are carried by the patient and fixed devices. A fixed device is a stationary device
that is assigned to a room or a unit. Fixed devices are not transported with the patient but stay in the unit to which
they are assigned.
The transceiver devices are entered into the system by placing the device into an alarming state. The system senses
the device when the device goes into alarm and adds it to the device list in the Configuration-Device window
(refer to the Series 6.0 System Administrator Guide). The user must then update the device information; for
example, give the device a name and/or enable features.
Pull-Cords
A Pull Cord is usually mounted on the wall. This device is used to request staff
assistance and is commonly used in bedrooms and bathrooms. It is suitable for use in
close proximity to showers or baths; however to prevent damage, avoid any
submersion.
An Assistance Required alarm event is reported in the Event List when a patient pulls a
cord. The Pull Cord is supervised; a routine signal is sent from the transceiver and if the
signal is not received by the system, a Device Fault event is generated in the Event List
at the computer.
Check-in Pull Cord
A Check-in Pull Cord enables the staff or patient to push a green button to check-in. A
staff member may push the check-in button every time they check on a patient. A
patient may push the button to notify the staff that he/she is awake and ok. Pressing the
green button indicates to the system that the patient has checked in or been visited by
staff. The Pull Cord is powered by a replaceable 3-volt battery.
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Code Alert ICM System
Nurse Call
A Nurse Call is affixed near the bed of the patient. An Assistance Required alarm event is reported in the Event
List when a patient pushes the button on the Nurse Call. The Nurse Call is supervised; a routine signal is sent
from the transceiver and if the signal is not received by the system, a Device Fault event is generated in the Event
List at the computer. The Nurse Call is powered by a replaceable 3-volt battery.
Door/Window Transceivers
A Door/Window transceiver is used to protect a door or window against unauthorized
egress. An Exit alarm event is reported in the Event List when a monitored door or
window is opened. The alarm automatically clears when the door or window is closed.
The Door/Window transceiver is supervised; if no information is received by the
system from the transceiver for a specified number of minutes, a Device Fault alarm is
generated in the Event List at the computer.
The Door/Window transceiver comes in two pieces: the transceiver enclosure and a
magnet. The transceiver enclosure is mounted on the door or window frame; the
magnet is attached directly to the door or window. An alarm triggers when the devices
are separated. The Door/Window transceiver is powered by a replaceable 3-volt
battery.
Reset Button
There are two types of reset buttons. If your Door/Window transceiver comes with a
rest button, the alarm must be reset at the door by pressing the reset button once the
door/window is closed. The Door/Window transceiver comes in three pieces: the
transceiver enclosure a magnet, and a reset button.
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Chapter 1: Equipment Overview
Smoke Detector
If your facility is using wireless Smoke Detectors in conjunction with your Series 6.0
Software, a Smoke alarm event is reported in the Event List each time a Smoke
Detector is activated. A Smoke Detector is supervised; a routine signal is sent from the
device and if the signal is not received by the system, a Device Fault event is generated
in the Event List at the computer. The Smoke Detector is powered by a replaceable 3volt battery.
PIR Sensor
The PIR Sensor is a Passive Infrared (PIR) motion detector. A Passive Infrared (PIR)
motion detector senses motion in a room or hallway. An Assistance Required alarm
event is reported in the Event List each time a the detector is activated.
A PIR motion detector can be supervised; a routine signal is sent from the device and
if the signal is not received by the system, a Device Fault event is generated in the
Event List at the computer. The PIR Sensor is powered by a replaceable 3-volt battery.
Universal Transceiver
A Universal transceiver can be used to integrate your facility’s existing equipment such
as backup generators, pull-cord devices, or smoke detectors with the software.
Universal transceivers come as either NO (normally opened) or NC (normally closed)
devices. They automatically activate when the input from a monitored device has a
contact close or open respectively. When this happens, the Universal transceiver sends
event information to the Central Server. The Universal transceiver is powered by a
replaceable 3-volt battery.
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Code Alert ICM System
Pendant Transceivers
A Pendant transceiver is a wireless, mobile transceiver that can be worn around the
neck or wrist, or attached to a belt. The protective boot protects the Pendant
transceiver against water ingress. However to prevent water damage, avoid submersion
deeper than one foot.
The Pendant can be supervised; if no information is received by the system from the
Gateway for a specified number of times, a Device Fault alarm is generated in the
Event List at the computer. Since the Pendant is a mobile device, no installation is
required. Simply insert the battery and set up the Pendant transceiver for use. The
Pendant is powered by a replaceable 3-volt battery.
Asset Transceiver
An Asset transceiver is a wireless, mobile transceiver that is attached to an asset. An
event is reported in the Event List when an attempt is made to remove the asset from
an Exit Zone. The Asset transceiver is supervised; if no information is received by the
system from the transceiver for a specified number of minutes, a Device Fault alarm is
generated in the Event List at the computer. The Asset transceiver is powered by a
replaceable 3-volt battery.
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Chapter 1: Equipment Overview
Fall Management System
The Fall Management System provides restraint-free monitoring of a patient who may try to leave a bed or chair
without assistance. The Fall Management System can be configured to interface with the software along with your
facility’s nurse call system. An Assistance Required alarm is activated in response to a Fall Management System
alert when interfaced with the Series 6.0 Software.
WARNING: The Fall Management System may not be suitable for patients who are
“AT HIGH RISK FOR FALL.” Other monitoring measures may also be required.
The Fall Management System should not be a substitute for routine visual
monitoring protocol by caregiving personnel.
The Sensor Pad of the Fall Management System is placed on a patient’s bed or chair and connected to
a Control Unit. If a patient removes his or her weight from the Sensor Pad, the Control Unit issues an
audible alert. Refer to the applicable Control Unit’s manual for detailed information about using the
Fall Management System.
Sensor Pad
Sensor Pad
Control Unit
WARNING: Due to the possibility of strangulation, all cables should be routed away
from the patient’s throat. When securing the strap, take up any extra slack in the cord
that may become tangled with a patient’s bed or chair. Failure to do so may result in
patient injury. This device should not be used in the presence of flammable anesthetic
mixtures.
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Fall Management System
Fall Management System Control Unit
The Fall Management System Control Unit is connected to a Fall Management System Sensor Pad and attached
to a patient’s bed or chair, out of reach of the patient. If a patient attempts to get up, the Control Unit sounds an
alert. An alert can be annunciated in the form of a buzzer. Staff can also be alerted via your facility’s nurse call
system or the software. An Assistance Required alarm is activated in response to a Fall Management System alert
when interfaced with the Series 6.0 Software. The Control Unit is powered by a 9-volt alkaline battery or by a
plug-in power supply.
WARNING: If the keys on the Control Unit are worn or damaged, you must
stop using the Control Unit and contact RF Technologies.
Fall Management System Sensor Pad
Fall Management System Sensor Pads can be used on most standard beds or chairs in your facility. They are
disposable, intended for single-patient use, and warranted for 7, 30, 90, or 180 days. The Sensor Pads
have a limited expected useful life. You must record the date the warranty expires in the area provided
on the label. You must not use the sensor pad after the in-service warranty has expired.
WARNING: Pad may become damaged when used on a dynamic mattress (air,
water, etc.). Correct operation should be confirmed at every patient rotation.
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Chapter 1: Equipment Overview
Advanced 3-Way Care Solution
The Advanced 3-Way Care Solution has been designed to assist in the areas of Fall Management, Incontinence
Detection and Re-position Reminder. The system can be used to address all three areas of care or to assist with a
single problem area. The system functions as a stand-alone system or can be configured to interface with the Series
6.0 Software along with your facility’s nurse call system. When interfaced with the Series 6.0 Software, a Fall, Wet
or Turn alarm is activated in response to the applicable event.
WARNING: The Advanced 3-Way Care Solution may not be suitable for patients
who are at AT HIGH RISK FOR FALL.” Other monitoring measures may also be
required. The Advanced 3-Way Care Solution should not be a substitute for routine
visual monitoring protocol by caregiving personnel.
FIGURE 1.1: Advanced 3-Way Care System
WARNING: Due to the possibility of strangulation, all cables should be routed away
from the patient’s throat. When securing the strap, take up any extra slack in the cord
that may become tangled with a patient’s bed or chair. Failure to do so may result in
patient injury. This device should not be used in the presence of flammable anesthetic
mixtures.
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Advanced 3-Way Care Solution
Advanced 3-Way Control Unit
The Advanced 3-Way Care Control Unit connects to a sensor pad and attaches to a patient’s bed or chair, out of
reach of the patient. If using the Control Unit for Fall Management or Re-position Reminder, connect the
Motion sensor pad. If using the Control Unit for Incontinence Detection, connect the Incontinence sensor pad.
To simultaneously address all three applications, insert the Dual Function Adapter and plug in the Motion
sensor pad and the Incontinence sensor pad into their respective jacks in the adapter. The Control Unit is
powered by a 9-volt alkaline battery or by a plug-in power supply.
WARNING: If the keys on the Control Unit are worn or damaged, you must
stop using the Control Unit and contact RF Technologies.
Advanced 3-Way Care Sensor Pads
The sensor pads of the Advanced 3-Way Care Solution is placed on a patient’s bed or chair and connected
to a Advanced 3-Way Care Control Unit. Refer to the applicable Control Unit’s in-service manual for detailed
information about using the Control Unit with the sensor pads.
WARNING: Pad may become damaged when used on a dynamic mattress (air,
water, etc.). Correct operation should be confirmed at every patient rotation.
Motion Sensor Pad
The motion sensor pad is used for Fall Management and Re-Position Reminder monitoring. They are
disposable, intended for single-patient use, and warranted for 1 week, 4 weeks or 8 weeks. When used
for Fall Management, if a patient removes his or her weight from the motion sensor pad, the Control Unit flashes
the green light and beeps to alert the caregiver.
When used for a Re-position Reminder, the motion sensor pad connects to the Control Unit to allow you to
select a pre-programmed time interval to remind you to change/vary the position of a patient in their bed. When
the selected time interval expires, the Control Unit will alert the caregiver that it is time to reposition the patient.
Incontinence Sensor Pad
The DriTec Incontinence Sensor Pad comes on a roll and is perforated in one-foot sections to allow you to tear off
only what is needed. It is recommended that you use three sheets for a bed and one for a chair. Prior to tearing,
fold at the perforation to ensure that the pad tears freely from the roll.
The Incontinence sensor pad connects to the Control Unit via the Incontinence Sensor Clip. When incontinence
is sensed from the incontinence sensor pad, the Control Unit flashes the green light and beeps to alert the
caregiver.
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Chapter 1: Equipment Overview
Messaging Services
Event Messaging
The Event Messaging system allows staff members to be notified of system events. When an event occurs, the
designated staff is summoned, via pager (standard and ICM), email, text message or phone to respond to the
situation. Each messaging media can be assigned to a messaging group, which can be configured to receive
messages specific to that group (nursing staff, maintenance, etc.). Messages may be sent to single message media or
sent to entire groups at once.
A Message Unit is the top tier of the Event Messaging system. Each Message Unit can be comprised of a number
of Messaging Groups and a configured list of alarms and events that trigger messages. For example, Messaging
Unit “A” can be configured to receive messages for Cut Band, Check Transmitter and Client Missing events.
Message Unit “B” may be configured to respond to the same events as Messaging Unit “A” with the addition of
Door Open and Device Fault events.
Depending on the needs of your facility, a Messaging Group can be included in more than one unit. In other
words, Messaging Group “2” can be included in Messaging Unit “A” and Messaging Unit “B”. If no alarms are
selected for a Messaging Unit, alarms will default to a Messaging Group. Shift selections can also be selected to
indicate that, within a specified shift’s time period, all messages will be sent to that shift.
Messaging Delays, Retries and Escalation
Messaging Delay allows the user to enter the number of seconds between an event and the messaging of
designated staff. This delay provides enough time for the system to transmit location information to the Client
computer(s). Messaging Delay is set by the installer and should not be changed without consulting a factorytrained administrator.
The Messaging Retries features will retry a message after a specified number of minutes for any event to which
there is no response. Once a message has been retried the configured amount of times, the message can be
escalated to another Messaging Group.
Messaging escalation is intended to ensure that staff will respond to an emergency call. If a message is sent to a
Messaging Group and the relevant staff does not respond within a specified period, the call will escalate to another
Messaging Group. It is recommended that the final group be comprised of all the messaging media in the
building. The final group will continue to be messaged until the call is answered. The system does not roll over to
the first group again.
NOTE: White alarms for messaging do not escalate or retry. A white alarm message is only
sent once.
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Messaging Services
Walkie-Talkie System
The Walkie-Talkie system alerts staff members when specific events occur. Staff members equipped with a walkietalkie will receive an audible message for triggered events. Triggering events for the walkie-talkie are configured in
the Configuration menu. The options are: Assistance Required, Check Transmitter, Cut Band Alarm, and Door
Alarm. If your system includes the Advanced 3-Way Care system, additional options include Fall, Wet and Turn.
The Walkie-Talkie system allows you to set the number of seconds between the start of an alarm and when the
alarm is repeated. This is referred to as a repeat interval. The repeat interval count down starts as soon as the
walkie-talkie alarm sounds. Therefore, depending on the number of seconds selected for a repeat interval, an
alarm may repeat only seconds after the first alarm stops.
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Chapter 2
Software Features
Introduction
This chapter provides details about starting the software and features of the software. It describes the use of the
touchscreen monitor, the window conventions and the Main operating window. From the Main application
window you can access menu items and toolbars necessary to operate your system.
Start the Software
After installation, the software automatically starts when you turn on the computer. A splash screen with the logo
and the name of the system is displayed while the program loads. This screen contains the version number of your
software.
FIGURE 2.1: Startup Splash Screen for the Safe Place Infant Security System
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Chapter 2: Software Features
Window Conventions
When you perform a function using the software, a window appears. Here, you can enter data or select options.
The software is designed for use with a touchscreen monitor. The user buttons are large and easy to use. All daily
functions, such as admitting and transferring, can be performed using the touchscreen monitor; configuration
operations may require you to use the keyboard and mouse. For more information about configuration options,
see the Series 6.0 Software Administrator Guide.
Drag the title bar to move the window.
Type information in the text boxes.
Use the arrows to select information
Click Save to accept changes and close the
window or dialog box.
Click Cancel to close the window or dialog box.
FIGURE 2.2: Sample Window
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Touchscreen Monitor
Touchscreen Monitor
An on-screen keyboard is available to fully utilize the monitor. Simply use the keyboard on the screen as you
would use a keyboard connected to a computer.
NOTE: When using the Select Multiple feature, anomalies may occur when using the onscreen keyboard while the desktop keyboard is connected to the computer.
The on-screen keyboard can be turned off by deselecting the Display Virtual Keyboard check box found under
Tools >>Client Properties >> Display.
FIGURE 2.3: On-Screen Keyboard
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Chapter 2: Software Features
Quick Reference Tutorial
A Quick Reference Tutorial is embedded in the software to aid users in responding to alarms. The option to
display the tutorial can be turned off by deselecting the Tutorial check box found under Tools >>Client
Properties >> Display.
The Quick Reference Tutorial opens within the Event Information Window when responding to Red, Blue and
White alarms (refer to the section “Event Types” on page 74 for information on Red, Blue and White alarms).
The tutorial contains a quick reference on how to respond to an alarm and common causes for the alarm.
FIGURE 2.4: Quick Reference Tutorial Window
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Map Orientation
Map Orientation
Maps can be rotated for visual orientation of the unit. Icons distributed on the map represent the location of each
device assigned to the unit. Icons do not move from the their original placement on the map; they rotate with the
map. An indication of where you are, based on the placement of the computer at the time of configuration, is also
displayed on the map.
To rotate the Map displayed on the client computer
1.
Select Tools from Menu Bar (see “The Menu Bar” on page 36)
2.
Select Client Properties.
3.
Select the Map tab.
FIGURE 2.5: Client Properties - Display
4.
On the Map tab, select the unit to which you want to rotate the map.
5.
Click the radio button next to the Map Orientation that you wish displayed for that unit.
6.
Do one of the following:
a.
Click Save to save and return to the main window.
b.
Click Cancel to return to the main window without saving.
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Chapter 2: Software Features
Ruleset for Displaying Patient Name
The ruleset for displaying the patient’s name on the Quick Look Display, Pager and in the Alarm Message Box on
the central server and client computer(s) is based on the patient information entered during the admit process and
whether the HIPAA option is enabled in the software (refer to the Series 6.0 Software Administrator Guide). When
HIPAA is enabled, the patient’s name is not shown on the Quick Look Display.
The patient’s first name or last name is required when entering patient information during the admit process.
Depending on what information is entered, the following ruleset applies.
Patient Information
34
What is displayed on the Quick Look Display
First and Last Name
Last Name, First Name
Last name only
Last Name -Gender
First name only
TX ID number
If HIPAA privacy is enabled
TX ID number
Series 6.0 Software (0510-1065-A) - User Guide
The Main Window
The Main Window
When the software is started, the main window appears. It contains all the necessary information to operate your
system.
Top Toolbar
Menu Bar
Event
List
Bottom Toolbar
Click to open the Low Batteries
Report (only appears when there are
low batteries in the system.)
FIGURE 2.6: Main Window
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Chapter 2: Software Features
The Menu Bar
The Menu Bar contains selections which provide shortcuts directly to certain tasks.
Monitor
EXIT—Selecting Exit closes the software application.
WARNING: When the software application is closed, indicators of alarms
and events will not be seen at the computer. Important! Only close the
software application if instructed to do so by authorized staff.
Tools
CLIENT PROPERTIES—The settings or properties for the Client computer are
defined here by the System Administrator. For more information about Client
Properties, see the Series 6.0 Software Administrator Guide.
CONFIGURATION—The Configuration options allow you to configure devices
in the system. System configurations are done by the System Administrator. For more
information about Configuration, see the Series 6.0 Software Administrator Guide.
STAFF DRILL—When a staff drill is performed, the attendant performing the drill
enters the resulting information here.
SYSTEM MAINTENANCE—A log of maintenance performed on the system is
manually recorded here.
SCHEDULED MESSAGES—This option allows you to schedule system messages
to be sent to staff on an daily, weekly or monthly basis For more information on
Scheduled Messages, see the Series 6.0 Software Administrator Guide.
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The Main Window
Messaging
CHANGE PAGING SHIFT—It maybe necessary to change an page unit’s work
shift. Use this feature to select a different page unit and work shift. This feature is
configured by the System Administrator and can only be used if you currently use
pagers with your system. For more information, see the Series 6.0 Software
Administrator Guide.
START SHIFT—Use this feature to start a page unit work shift. This feature is
configured by the System Administrator and can only be used if you currently use
pagers with your system. For more information, see the Series 6.0 Software
Administrator Guide.
END SHIFT—Use this feature to stop a page unit work shift. This feature is configured by the System
Administrator and can only be used if you currently use pagers with your system. For more information, see the
Series 6.0 Software Administrator Guide.
SEND PAGER MESSAGE—This feature allows you to send a page to a staff member via the standard pagers
(non-ICM pagers). This feature is configured by the System Administrator and can only be used if you currently
use pagers with your system. For more information, see the Series 6.0 Software Administrator Guide.
SEND ICM MESSAGE—This feature allows you to send a page to a staff member via the ICM pagers. This
feature is configured by the System Administrator and can only be used if you currently use ICM pagers with
your system. For more information, see the Series 6.0 Software Administrator Guide.
SEND TEXT MESSAGE—This feature allows you to send a text message to a staff member via his/her cell
phone. This feature is configured by the System Administrator and can only be used if you currently use cell
phones with your system. For more information, see the Series 6.0 Software Administrator Guide.
NOTE: The text messaging functionality is dependant on the performance constraints of
your network. This means that text messages may take a long time to get through or they
may appear in a different order then they were sent. Text message notifications should not be
used as the primary form of notification.
SEND EMAIL MESSAGE—This feature allows you to send a email to a staff member. This feature is
configured by the System Administrator and can only be used if you currently use email with your system. For
more information, see the Series 6.0 Software Administrator Guide.
SEND CISCO MESSAGE—This feature allows you to send a Cisco phone message to a staff member. This
feature is configured by the System Administrator and can only be used if you currently use Cisco phones with
your system. For more information, see the Series 6.0 Software Administrator Guide.
NOTE: The Cisco phone system will not issue a busy signal when the phone is in use. If
there is no answer on the other end, it may mean that the patient is on the phone.
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Chapter 2: Software Features
Asset
ASSET TRANSMITTER REPORT—Opens the Asset Transmitter Report. This report list all the assets that
are currently admitted in the system. The Asset Transmitter Report includes make, model, serial number,
transmitter ID number and location (the unit or room to which the asset is assigned).
Help
HELP -F1—This takes you directly to the online Help for the Series 6.0 System. Here you can navigating
through user help topics.
ABOUT—Select to view the splash screen with the logo and the name of the system and the version number of
your software.
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The Main Window
Top Toolbar
The top toolbar contains icons that provide shortcuts directly to commonly used tasks
ADMIT—Click to access the Admit Information window. This is where you enter a
new patient or asset into the system. This selection is also used to update existing patients
or assets.
DISCHARGE—Click to access the Discharge window. This allows you to take a patient
or asset out of the census of monitored transmitters. If the patient is wearing an alarming
band transmitter, you then have a limited time to remove the banding material from the
transmitter. The discharge time is configured per unit or can be set to discharge the
patient or asset immediately.
ESCORT—Click to access the Escort window. This is where you select the amount of
time required to take a patient /asset out of a protected area and back to the same
protected unit.
TRANSFER—Click to access the Transfer window. This is where you select the amount
of time required to move a patient or asset from one protected area to another protected
unit.
ADJUST—Click to access the Adjust Bands window. This allows you to temporarily
suspend the alarm function for a patient or asset’s alarming band transmitter so the
banding material can be readjusted. If there are no 9450 transmitters configured for the
system, this key is disabled.
REPORT—Click Reports to access a list of all available reports.
SILENCE—The Silence button enables you to silence an alarm only at the computer
where the Silence button is pushed. This Silence button is green when the Silence feature
is turned ON.
PREV MAP—Click Prev to scroll back to the previous map viewed. Only those maps
assigned to the units monitored on the Client computer(s) are available.
NEXT MAP—Click Next to scroll ahead to the next available map. Only those maps
assigned to the units monitored on the Client computer(s) are available.
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Chapter 2: Software Features
Bottom Toolbar
The bottom toolbar contains icons that provide shortcuts to the screens used to view alarms and events
Help
Click Help to access the on-line help window. This is where you enter topics you wish
to obtain information about.
Map
Click Map to display a floor plan of each unit the Client computer(s) is configured to
monitor. Icons distributed on the map represent the location of each device assigned to
the unit; the icons flash when an event occurs. Devices assigned to a room will not show
on the map until the room device goes into alarm.
Alarm Message Box
Click in the alarm message box to access the Event Information window for that alarm.
Alarms are displayed sequentially as they occur and by priority. Alarms are color coded
according to the alarm.
•
•
•
•
•
Red Alarm—high priority alarms
Yellow Alarm—medium priority
White Alarm—low priority alarms
Blue Alarm—high priority asset alarms
Light Blue Alarm—low priority asset alarms
Click Next to scroll down through alarms in the list.
Click Previous to scroll back up through alarms in the list.
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The Main Window
Census
Click Census to display a census screen of every Auto-enroll transmitter, patient and asset in
the system.
The information displayed includes:
•
•
•
Name—the name of the patient, asset or transmitter enrolled in the system.
•
Last Known Location—the location of the receiver that best picked up the last signal from
the transmitter.
•
•
•
•
•
•
Admit Time—the time the patient was admitted to the system.
Room—the room assigned to the patient.
State—the state (mode of operation) that the transmitter is in (monitor, transfer, escort,
adjust, or discharge)
Destination—the destination of the patient in escort or transfer.
Time Remaining—the time remaining to complete the escort or transfer.
Tx ID—the identification number of the transmitter.
Risk—the risk level assigned to the patient.
Gender—the gender of the patient
In the top right corner of the Census screen are buttons to allow you to print or scroll
through the census.
Click Print for a print out of the census screen. A printer must be connected to the
computer from which the print command is initiated.
Click Next to scroll down through the census.
Click Previous to scroll back up through the census
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Event List
Click Event List to display all events that are in the system. Clicking on an event takes you
directly to that event’s information window.
Click Next to scroll down through events in the list.
Click Previous to scroll back up through events in the list.
Low Battery Icon
Located on the bottom of the Main Window is a Low Battery icon. The Low Battery icon only appears when
there are transmitters and/or devices with low batteries in the system. When visible, the Low Battery icon appears
in yellow.
Click on Low Battery to go directly to the Low Batteries Report.
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Chapter 3
Using the Software
Introduction
This chapter provides detailed information about the Series 6.0 Software functions. For information about tasks
such as adding devices or adding users to a Client computer, see the Series 6.0 Software Administrator Guide. In
addition, for specific information about securing and cleaning alarming band transmitters, see the appropriate
Transmitter User Guide.
Commonly Used Terms
Throughout this guide terms are used to describe functions that may be enabled/disabled in the software or
actions necessary for using the software. Following are commonly used terms and their definitions.
Login and Passwords
Some functions of your system may be password protected. This simply means that a staff member must enter a
login and password or use his or her proximity card or magnetic/barcode card before performing a task. When
you select a function that requires a password, the Login and Password dialog box appears.
To access a password protected function:
1.
Enter your login name in the Login box.
2.
Enter your password in the Password box.
3.
Press Enter or click OK.
4.
If enabled, use your proximity card or magnetic/barcode card approved for use with the software.
NOTE: The Login, Password and Swipe Card information is case sensitive. If a “User not
Authorized to perform this function” error message occurs, try tuning off the Caps Lock on
your keyboard.
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Chapter 3: Using the Software
Units
Upon admission, a patient or asset must be assigned to a Unit. A Unit represents a protected area in your facility
that is monitored as a unit, such as the Nursery or Intensive Care. All devices in the area are assigned to the unit,
and are identified on a map or floor plan specific to the unit.
Some units may have more than one patient or asset occupying the same room. It is important when admitting a
patient or asset to a double-occupancy room that you specify which bed or side of the room the patient or asset is
assigned, for example room 101-A or room 101-B.
If an alarm occurs, the relevant alarm information, such as the patient’s or asset’s name, the type of event, and the
location of the event, is displayed at any Client computer that has been configured to monitor the unit. Some
System Properties, such as the time allowed for the discharge and adjust function, are defined at the unit level.
Device Supervision
The Supervision feature applies to many devices such as the alarming band transmitters, Pendants, Fall
Monitoring and Incontinence devices. A supervised device is the system’s way of ensuring that devices are
communicating properly and within range of the receivers. When the Supervised transmitter function is enabled,
a Check Transmitter alarm will be placed in the Event List if the system does not receive a signal from the device
within a specified time interval. The supervision interval is configured in the Configuration-Units menu. The
Supervision function defaults ON.
Global Lockdown
A Global Lockdown is when all of the doors are automatically locked during a Cut Band alarm. If a door is
already open at the time a Cut Band alarm occurs or if a door is opened at any time while the system is in Global
Lockdown:
•
•
•
an alarm sounds at the Exit Alarm Controller
a message is displayed on the Client computer(s) in the unit configured to monitor the door
and on all Quick Look Displays for that unit
the location of the Exit Alarm is indicated by a flashing icon on the map on the Client
computer(s)
If your facility has enabled the Lockdown on Cut Band Alarms feature, a Cut Band Alarm triggers a Global
Lockdown. You can configure the Global Lockdown feature to lock doors at All exits or By transmitter units.
However if a Cut Band alarm is triggered during an Escort or a Transfer, the system automatically locks All exits
and posts the alarms on all Client computer(s). This is because the transmitter in Escort or Transfer may be
outside of its protected unit.
NOTE: When a transmitter is configured as a low priority asset transmitter, a Cut Band
Alarm will not trigger a Global Lockdown. High Priority configured asset transmitters will
trigger a Global Lockdown.
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Common Operations
Common Operations
The top toolbar provides shortcuts to commonly used tasks such as admitting, discharging, escorting, and
transferring a patient or asset. Additionally you can use the top toolbar to access the windows for adjusting the
banding material on an alarming band transmitter, viewing system reports and silencing audible alarms.
Admit
Using the Admit function, you can admit a patient or asset and enable the system to associate the transmitter with
information of the patient or asset being admitted. There are two ways to access the Admit window.
To admit a patient or asset from the Admit button
1.
Click Admit on the toolbar.
2.
If necessary, use your proximity card or magnetic/barcode card or enter your Login and Password then
press Enter or click OK.
The Admit Selection window appears. Patients, assets or Auto-enrolled alarming band transmitters that
currently exist in the census are listed in the window.
FIGURE 3.1: Admit Selection Window
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Chapter 3: Using the Software
3.
4.
5.
For patient transmitters, do one of the following steps:
a.
If the Auto-enroll feature is activated and the alarming band transmitter is automatically enrolled,
use the arrow buttons to find and select the transmitter number to be assigned to the patient.
Auto-enrolled alarming band transmitters appear first in the list. Click Update to bring up the
Admit Information window and enter admit information; the yellow fields designate required
entry. (see “Patient Admit Information Window” on page 50).
b.
If the alarming band transmitter was not auto-enrolled, click Manual Admit to bring up the
Admit Information window and enter admit information; the yellow fields designate required
entry. (see “Patient Admit Information Window” on page 50).
For asset transmitters, do one of the following steps:
a.
If the transmitter has been auto-enrolled in the system, use the arrow buttons to find and select the
transmitter number to be assigned to the asset. Click Update Asset to bring up the Admit
Information window and enter admit information; the yellow fields designate required entry. (see
“Asset Admit Information Window” on page 51).
b.
If the transmitter was not enrolled, click Add Asset to bring up the Admit Information window
and enter admit information; the yellow fields designate required entry. (see “Asset Admit
Information Window” on page 51).
Once admit information has been entered, click Save.
If the admit is successful, you will get the following dialog box:
6.
Click OK.
NOTE: The Manual Admit and Add Asset options can be disabled to require Auto-enroll
admits only. This features is enabled/disabled in Client Properties. Refer to the Series 6.0
Software Administrator Guide.
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Common Operations
To admit from the Event List
Another way to admit is from the Event List. If the Auto-Enroll feature is activated and the alarming band
transmitter is automatically enrolled, a white Auto-Enroll message appears in the Event List. Auto-Enroll events
appear last in the Event List as they are considered low priority alarms.
NOTE: The Display auto-enroll confirmation checkbox must be checked to display the
white Auto-enroll message box (refer to the Series 6.0 Software Administration Guide).
1.
From the Client computer, click anywhere in the Auto-Enroll Message Box to access the Admit Event
Information window.
For details on the Silence button refer to
“Auto-enroll” on page 90.
FIGURE 3.2: Admit Event Information Window
2.
Click Admit.
3.
If necessary, use your proximity card or magnetic/barcode card or enter your Login and Password then
press Enter or click OK.
The Admit Information window appears (see Figure 3.4 on page 50).
4.
Enter patient information. The yellow fields designate required entry.
5.
Click Save.
If the admit is successful, you will get the following dialog box:
6.
Click OK.
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Chapter 3: Using the Software
To admit with a Pendant, Fall Monitoring or Incontinence device
1.
Alarm then reset the device.
2.
Click Admit on the toolbar.
3.
If necessary, use your proximity card or magnetic/barcode card or enter your Login and Password then
press Enter or click OK.
The Admit Selection window appears (refer to Figure 3.1 on page 45).
4.
Select Manual Admit.
5.
Enter patient information; the yellow fields designate required entry.
6.
Select the Transmitter tab.
NOTE: The Transmitter tab will not appear until a QR Transmitter ID Range is configured
into the system (refer to the Series 6.0 Software Administration Guide).
7.
Select the Tx ID number (printed on Pendant) from the pull-down.
8.
Click Add
The Admit Information window appears allowing you to select the transmitter type.
FIGURE 3.3: Admit Information to Select Transmitter Type
9.
Select the Transmitter Type from the pull-down menu.
•
•
•
48
Pendant
Fall Monitoring
Incontinence
Series 6.0 Software (0510-1065-A) - User Guide
Common Operations
10. The Supervised option is selected by default. If desired, deselect.
11. Select SAVE.
If the admit is successful, you will get the following dialog box:
12. Click OK.
For more information on the Transmitter tab, refer to “Enter Transmitter Information” on page 55.
To admit with a fixed device
NOTE: Pull Cords and Smoke Detectors are considered fixed devices. They are assigned to a
room and/or unit at the Configuration level. Refer to the Series 6.0 Software Administrator
Guide.
1.
Click Admit on the toolbar.
2.
If necessary, use your proximity card or magnetic/barcode card or enter your Login and Password then
press Enter or click OK.
The Admit Selection window appears (refer to Figure 3.1 on page 45).
3.
Select Manual Admit to bring up the Admit Information window.
4.
Enter patient information; the yellow fields designate required entry.
5.
Select the Room that was configured with device from the drop-down menu.
6.
Click Save.
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Chapter 3: Using the Software
Admit Information Windows
From the Admit Information window you can enter the general information about the patient or asset being
admitted. The yellow fields designate required entry.
Patient Admit Information Window
There are five tabs for entering patient admit information and one for Scheduling Events see “Scheduling an
Event” on page 56). The five tabs for entering patient admit information are: Main, Medical Info, Contact Info,
Picture, and Transmitter.
FIGURE 3.4: Admit Information Window
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Common Operations
Asset Admit Information Window
From the Asset Admit Information window you can enter the general information about the asset being
admitted. There are three tabs for entering patient admit information and one for Scheduling Events see
“Scheduling an Event” on page 56).
FIGURE 3.5: Asset Admit Information Window
Admit Information Tabs
Patient Main Information Tab
The Patient Main information tab allows you to enter general information about the patient being admitted; the
yellow fields designate required entry. Depending on your configuration, the Birth Date field may be a required
entry for the Series 6.0 Software. When updating admit information for patients who were enrolled in the system
prior to software version 6.0, you must enter the patient’s birth date even if that information was not previously
entered.
NOTE: The following characters are invalid and should not be used when entering main
information: ,+”&’‘%#/
1.
Click Main on the toolbar.
2.
In the First Name box, type the first name of the patient being admitted (either first or last name is
required).
3.
In the Last Name box, type the last name of the patient being admitted (either first or last name is
required).
4.
Type the patient’s Address, City, State, Zip.
5.
In the Phone field, type the phone number of the patient.
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6.
In the TX ID field, type the 3-digit ID number printed on the alarming band transmitter to be
assigned to the patient.
7.
Click Female or Male to indicate the gender of the patient.
8.
Click the Risk level for abduction or elopement associated with the patient. Choices are Low, Medium
or High.
9.
In the Unit field, select the unit to which the patient is currently assigned, even if the patient will not
remain in that unit (required).
10. In the Room field, select the patient’s room number.
11. In the Birth Date field, enter the patient’s birthday (two digit month, two digit day, four digit year).
12. In the Discharge Planning Date field, enter the planned date of discharge (the appearance of this field
depends on your system configuration)
13. In the Training Delivered field, indicate the type of training material used by entering the date training
was delivered to the patient or patient’s family.
Asset Main Information Tab
The Asset Main information tab allows you to enter identification information about the asset being admitted.
The yellow fields designate required entry.
NOTE: The following characters are invalid and should not be used when entering main
information: ,+”&’‘%#/
52
1.
Click Main on the toolbar.
2.
In the Model field, type the model or description of the asset being admitted (required).
3.
In the Make field, type the manufacturer’s information of the asset being admitted.
4.
In the SN field, type the serial number of the asset being admitted.
5.
In the TX ID field, type the 3-digit ID number printed on the alarming band transmitter to be
assigned to the asset.
6.
In the Unit field, select the unit to which the asset is currently assigned, even if the asset will not remain
in that unit (required).
7.
Click the Risk level associated with the asset. Choices are Low or High. If your facility has enabled the
Lockdown on Cut Band Alarms feature, a Cut Band Alarm will trigger a Global Lockdown when a High
Risk level is selected for an asset transmitter.
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Common Operations
Medical Information Tab
The Medical information tab is only accessible from the Patient Admit Information window. To access the
Medical Info tab, the user must be a configured into the system as a Care Provider (refer to the Series 6.0 Software
Administrator Guide).
The Medical Info tab allows you to enter medical information about the patient being admitted. Fields are
provided here for you to enter information necessary per your facilities policies and procedures.
NOTE: The following characters are invalid and should not be used when entering medical
information: ,+”&’‘%#/
Contact Information Tab
The Contact information tab allows you to enter contact information about the patient or asset being admitted.
NOTE: The following characters are invalid and should not be used when entering contact
information: ,+”&’‘%#/
1.
Click Contact Info on the toolbar.
2.
In the Special Instructions field, type any special instructions associated with the patient or asset.
3.
In the Name field, type the name of the primary contact for inquires regarding the patient or asset.
4.
In the Phone field, type the phone number of the primary contact.
5.
Type the Address, City, State, Zip of the primary contact.
If there is more than one contact, you can enter that information in the subsequent contact fields.
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Insert a Picture
The Picture tab allows you to insert a picture of the patient or asset being admitted. The patient’s picture is
displayed on patient generated reports. When available, the patient’s picture also appears in the Event Information
window for Cut Band, Door, and Check Transmitter alarms as well as alarms generated from Pendant, Fall
Monitoring and Incontinence devices.
All of the pictures in the system are stored on the P: drive on the Server. When you need to enter a picture for a
patient, go to the P: drive.
1.
To insert a picture, click or press the (...Browse) button.
2.
Select a picture from the Browse Picture Files dialog box.
IMPORTANT: All pictures must be placed in the P: directory. If you are using a digital
camera, removable USB drive, or any other removable media, you must first save the picture
file to the P: directory before removing the media.
It is the responsibility of the customer to have the system work on their domain which
governs the security access to their network.
To save a picture to the P: drive on the Server
54
1.
Insert the removable media (USB drive).
2.
On the Computer Desktop, double-click My Computer.
3.
Double-click the removable media.
4.
Right-click the pictures on the media you want to access and select Copy.
5.
Double-click P:.
6.
Double-click Pictures
7.
Double-click People or Asset
8.
Right-click and select Paste to paste the pictures to the P: drive for access.
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Common Operations
Enter Transmitter Information
The Transmitter information tab is only accessible from the Patient Admit Information window. The
Transmitter tab allows you to enter Pendant, Fall Monitoring and Incontinence transmitter information of the
patient being admitted.
NOTE: The following characters are invalid and should not be used when entering
transmitter information: ,+”&’‘%#/
To enter transmitter information of the patient being admitted:
1.
Click Transmitters on the toolbar.
2.
Select the patient’s transmitter number in the Enter TX ID: field.
3.
Click Add.
4.
From the Transmitter Assigned field, select the transmitter type.
5.
The Supervised option is selected by default. If desired, deselect. it.
6.
If you want to enable the Inactivity Check-In feature for the transmitters, select the check box.
7.
Enter the Begin and the End times for the Inactivity Check-In.
8.
Click Save.
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Chapter 3: Using the Software
Scheduling an Event
The Schedule tab allows you to schedule daily, weekly or monthly activities (events) to alarm on a per patient
basis. This tab is only available for patients already admitted to the system.
To schedule an event:
1.
Click Schedule on the toolbar to open the following window.
FIGURE 3.6: Schedule Tab
2.
Click Add to open the Scheduling Detail window for adding events.
FIGURE 3.7: Schedule Detail window
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Common Operations
3.
Select the Schedule Type. Do you want the scheduled event to:
•
•
•
•
4.
Run only once
run Daily
run Weekly
run Monthly
If you choose to run the scheduled event daily, you must select the day(s) you wish to run the event.
Choose the day(s) from the Starting On Day field.
5.
From the Starting Date and Time field, select a date and time to start the scheduled event. The current
date is displayed in the Start Date field. To change the date, click on Change Date and choose a date
from the popup calendar.
6.
Choose a Start Time. The current time is displayed, click Increase or Decrease to select the desired start
time.
7.
If you choose to run the scheduled event more than once daily, you must select a run Interval and Run
only between times. The Interval is how often you want the scheduled event to run (increments are 1
to 11 hours). Click Increase or Decrease to select interval.
8.
The Run only between range is 12:00 A.M. to 12:00 A.M. Click Increase or Decrease to select the
starting Run only between time then click on the Increase or Decrease to select the ending Run only
between time.
NOTES:
9.
•
The scheduled event Start Time must fall within the starting Run only between time
and the ending Run only between time range. For example, a scheduled event with a
start time of 8:00 A.M. must have a Run only between time window that includes 8:00
A.M. A Run only between time of 7:00 A.M to 10:00 A.M. is legitimate; it includes
8:00 A.M. A time of 4:00 A.M. to 7:00 A.M. is not a legitimate Run only between
time.
•
The scheduled event’s Interval time must be less than the time window created by the
Run only between times. For example, a scheduled event with an interval of 5 hours
must have a Run only between time window of at least 6 hours.
The Audio button toggles On/Off. When Audio is turned On, the scheduled event will alarm at the
Client computer(s).
10. Select a reason for the scheduled event from the Select A Reason pull down or
enter free text in the Message field.
11. Click Save to save your changes or Cancel if you do not wish save your
changes.
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Chapter 3: Using the Software
Discharge
When it is time for a patient to leave your facility, he/she must be discharged from the software. If applicable, the
alarming band transmitter is removed from the patient within the period of time specified in the software by your
facility. Finally, the transmitter must be cleaned in order to be ready to be used again.
NOTE: If a transmitter is in alarm, the event must be cleared before the patient or asset can
be discharged.
To discharge a patient or asset
1.
Click Discharge on the toolbar.
2.
If necessary, use your proximity card or magnetic/barcode card or enter your Login and Password then
press Enter or click OK.
The Discharge window appears. Patients, assets. or auto-enrolled transmitters that currently exist in the
census are listed in the window.
FIGURE 3.8: Discharge Window
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Common Operations
3.
4.
Use the arrow buttons to find and select the patient or asset to be discharged. Multiple patients or asset
can be selected for discharge.
a.
Hold down the Ctrl key on the keyboard or, if the virtual keyboard is activated, click on the Select
Multiple button in the Discharge window. The Select Multiple button highlights when
activated.
b.
Select the patients or assets to be discharged.
Click Discharge.
a.
If the discharge is for a Wander Management transmitter, Pendant, Fall Monitoring or
Incontinence device, the discharge occurs immediately. A dialog box appears indicating the
discharge is complete.
b.
If the discharge is for an alarming band transmitter, a dialog box appears showing the patient’s
name and the amount of time you have to remove the alarming band transmitter. The amount of
time you have to remove the alarming band transmitter can be set in the Configuration, Units
menu (refer to the Series 6.0 Software Administrator Guide).
c.
If the amount of time for discharge is set to immediate, a dialog box appears asking you if you are
sure you want to discharge the patient or asset.
NOTE: You cannot discharge a patient or asset that is not in the unit being monitored by the
Client computer you are currently using.
5.
Click OK.
6.
Remove the alarming band transmitter from the patient or asset within the time allowed; the patient’s
or asset’s name is automatically removed from the census.
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To cancel a discharge
If the discharge is for an alarming band transmitter, you can cancel the discharge before the discharge time expire.
1.
Click Discharge on the toolbar.
2.
If necessary, use your proximity card or magnetic/barcode card or enter your Login and Password then
press Enter or click OK.
The Discharge window appears (Figure 3.8 on page 58). Patients, assets or alarming band transmitters
that currently exist in the census are listed in the window.
3.
Use the arrow buttons to find and select the patient or asset whose discharge is to be canceled. Multiple
patients or asset can be selected for canceling.
4.
Click Cancel.
A dialog box appears indicating that the discharge for the selected patient or asset has been canceled.
5.
Click OK.
NOTE: If the unit is configured for immediate discharge, you will be unable to cancel the
discharge.
Transmitter is no longer communicating with the system
The following dialog box appears when a transmitter is no longer communicating with the system and a
Discharge attempt is made.
60
1.
Follow the steps outline in the dialog box.
2.
Click OK.
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Common Operations
Escort
It may be necessary to temporarily move patients or asset within your facility from a protected area to an
unprotected area, or an area that is not monitored by the software, for example taking a patient to X-Ray. The
Escort function allows for movement of patients or assets by authorized staff within a facility while maintaining a
record of the patient or asset being escorted and the staff who authorized the action.
If an alarm from a Pendant, Fall Monitoring or Incontinence device is generated for the patient while he/she is in
Escort, the alarm cancels the Escort function. The alarm must then be cleared before the patient can be placed
back into Escort.
NOTE: If a patient or asset is in alarm, the event must be cleared before the patient or asset
can be placed into Escort.
To perform an escort
1.
Click Escort on the toolbar.
2.
If necessary, use your proximity card or magnetic/barcode card or enter your Login and Password then
press Enter or click OK.
The Escort window appears. Patients or assets with alarming band transmitters, Wander Management
transmitters or Pendant, Fall Monitoring or Incontinence devices that currently exist in the census are
listed in the window.
FIGURE 3.9: Escort Window
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3.
Use the arrow buttons to find and select the patient or asset to be escorted. Multiple patients and assets
can be selected for escort providing that the Destination and Escort Duration is the same.
a.
Hold down the Ctrl key on the keyboard or, if the virtual keyboard is activated, click on the Select
Multiple button in the Escort window. The Select Multiple button highlights when activated.
b.
Select the patients or assets to be escorted.
4.
Use the arrow buttons to find and select the Destination, or the location to which the patient is to be
escorted.
5.
Select the Escort Duration; the choices are Hours or Days. You can choose to set the Escort Duration
from 1 to 23 Hours or 1 to 23 Days.
6.
Use the Increase and Decrease arrows to select the amount of time required to escort the patient.
7.
Click Escort.
A dialog box appears showing the name of the patient or asset and the amount of time allowed for the
escort.
8.
Click OK.
The patient or asset must be returned to the same unit within the selected time allowed, or an alarm is
issued. When initiating an Escort for a patient or asset utilizing an alarming band transmitter, you must
wait 45 seconds before returning the patient or asset to the unit. Returning a patient or asset to the unit
before the 45 seconds time-lapse will result in an incomplete Escort.
To reset escort duration time
1.
Click Escort on the toolbar.
2.
If necessary, use your proximity card or magnetic/barcode card or enter your Login and Password. Press
Enter or click OK.
The Escort window appears (Figure 3.9 on page 61). Patients or assets with alarming band transmitters,
Wander Management transmitters or Pendant, Fall Monitoring or Incontinence devices that currently
exist in the census are listed in the window.
62
3.
Use the arrow buttons to find and select the patient or asset whose escort duration time is to be reset.
Multiple patients or asset can be selected for resetting duration time, providing that the Destination
and reset duration time is the same.
4.
Use the Hours or Days arrows to select the new time needed to escort the patient or asset.
Series 6.0 Software (0510-1065-A) - User Guide
Common Operations
5.
Click Reset Duration.
A dialog box appears showing the patient’s or asset’s name and the Escort Reset Duration hours or days.
6.
Click OK.
To cancel an escort
1.
Click Escort on the toolbar.
2.
If necessary, use your proximity card or magnetic/barcode card or enter your Login and Password then
press Enter or click OK.
The Escort window appears (Figure 3.9 on page 61). Patients or assets with alarming band transmitters,
Wander Management transmitters or Pendant, Fall Monitoring or Incontinence devices that currently
exist in the census are listed in the window.
3.
Use the arrow buttons to find and select the patient or asset whose escort is to be canceled. Multiple
patients or assets can be selected for canceling.
4.
Click Cancel.
A dialog box appears indicating that the escort for the selected patient or asset has been canceled.
5.
Click OK.
Transmitter is no longer communicating with the system
The following dialog box appears when a transmitter is no longer communicating with the system and an Escort
attempt is made.
1.
Follow the steps outlined in the dialog box.
2.
Click OK.
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Transfer
The Transfer function is used to move a patient or asset from one protected area to another protected area, for
example from Labor and Delivery to Post Partum. Use the following steps to transfer a patient.
NOTE: If a transmitter is in alarm, the event must be cleared before the patient or asset can
be placed into Transfer.
To perform a transfer
1.
Click Transfer on the toolbar.
2.
If necessary, use your proximity card or magnetic/barcode card or enter your Login and Password then
press Enter or click OK.
The Transfer window appears. Patients or assets with alarming band transmitters, Wander
Management transmitters or Pendant, Fall Monitoring or Incontinence devices that currently exist in
the census are listed in the window.
FIGURE 3.10: Transfer Window
3.
64
Use the arrow buttons to find and select the patient or asset to be transferred.
Series 6.0 Software (0510-1065-A) - User Guide
Common Operations
4.
Use the arrow buttons to find and select the Destination, or the location to which the patient or asset is
to be transferred.
5.
Use the Increase or Decrease arrows to select the amount of time required for the transfer.
6.
Click Transfer.
7.
A dialog box appears showing the patient’s or asset’s name, the amount of time allowed to transfer the
patient or asset, and the destination.
If the Transfer is for a Wander Management transmitter, Pendant, Fall Monitoring or Incontinence
device, the transfer occurs immediately.
8.
Click OK.
As soon as the patient's or asset’s transmitter passes through a protected zone that belongs to the selected
designation, the system recognizes that the transfer was successful and the Transfer completes.
NOTE: When a transmitter successfully transfers to a unit with a different setting for Band
Slippage, a Begin Adjust alarm may be generated upon completion of the transfer.
To reset a transfer duration time
1.
Click Transfer on the toolbar.
2.
If necessary, use your proximity card or magnetic/barcode card or enter your Login and Password.Press
Enter or click OK.
The Transfer window appears (Figure 3.10 on page 64). Patients or assets that currently exist in the
census are listed in the window.
3.
Use the arrow buttons to find and select the patient or asset whose transfer duration time is to be reset.
4.
Use the Increase or Decrease arrows to select the new time needed to transfer the patient or asset.
5.
Click Reset Duration.
A dialog box appears showing the patient or asset name and the number of minutes that the transfer is
extended.
6.
Click OK.
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To cancel a transfer
1.
Click Transfer on the toolbar.
2.
If necessary, use your proximity card or magnetic/barcode card or enter your Login and Password then
press Enter or click OK.
The Transfer window appears (see Figure 3.10 on page 64). Patients or assets with alarming band
transmitters, Wander Management transmitters or Pendant, Fall Monitoring or Incontinence devices
that currently exist in the census are listed in the window.
3.
Select the patient or asset currently being transferred.
4.
Click Cancel.
A dialog box appears to confirm that the transfer was canceled.
5.
Click OK.
Transmitter is no longer communicating with the system
The following dialog box appears when a transmitter is no longer communicating with the system and a Transfer
attempt is made.
66
1.
Follow the steps outline in the dialog box.
2.
Click OK.
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Common Operations
Adjust
The Adjust feature is only applicable with alarming band transmitters. In the normal course of a patient’s stay in
your facility, it may become necessary to adjust the banding material so that the alarming band transmitter fits the
patient’s ankle or wrist more comfortably and securely. The Adjust function temporarily suspends the Cut Band
feature for a selected transmitter, allowing the banding material to be adjusted without triggering an alarm. The
time period allowed for the band adjustment is specified by your facility.
NOTE: If a transmitter is in alarm, the event must be cleared before the Adjust function can
be initiated.
To adjust banding material on a Transmitter
1.
On the toolbar, click Adjust.
2.
If necessary, use your proximity card or magnetic/barcode card or enter your Login and Password then
press Enter or click OK.
The Adjust Bands window appears. Patients or assets with alarming band transmitters that currently
exist in the Census are listed in the window.
FIGURE 3.11: Adjust Bands Window
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Chapter 3: Using the Software
3.
4.
Use the arrow buttons to find and select the patient or asset whose banding material needs adjustment.
Multiple patients or assets can be selected for adjusting.
a.
Hold down the Ctrl key on the keyboard or, if the virtual keyboard is activated, click on the Select
Multiple button in the Adjust window. The Select Multiple button highlights when activated.
b.
Select the patients or assets whose banding material needs adjustment.
Click Adjust.
a.
If the alarming band transmitter is in alarm, a dialog box appears indicating that the transmitter is
in alarm and the adjust function could not be performed. You must clear the alarm and re-try the
Adjust.
b.
If successful, a dialog box appears showing the name of the patient or asset and the amount of time
allowed to adjust the banding material.
5.
Click OK.
6.
Adjust the banding material and re-attach the transmitter.
The transmitter is active 60 seconds after both sides of the banding material are re-clamped. The patient
or asset being monitored by the transmitter is once again supervised by the system.
NOTE: If the banding material is not removed within the time allowed, a message appears
on the Client computer indicating that the adjust time expired. Do not continue with the
adjustment; a new adjust function must be initiated. Adjusting the banding material after
the adjustment time has expired will cause a Cut Band alarm.
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Common Operations
To cancel an adjust
1.
Click Adjust on the toolbar.
2.
If necessary, use your proximity card or magnetic/barcode card or enter your Login and Password then
press Enter or click OK.
The Adjust window appears (see Figure 3.11 on page 67). Patients and assets that currently exist in the
census are listed in the window.
3.
Select the patient or asset currently being adjusted.
4.
Click Cancel.
A dialog box appears to confirm that the adjust was canceled.
5.
Click OK.
Reports
There are several System Reports that enable you to view information about the activities of the system
throughout the day, week, or month. Refer to Chapter 5, Using System Reports for detailed information about
viewing, printing, saving and filtering reports.
Silence
You can click Silence to stop the alarm sound. The alarm is silenced for the configured length of time; however,
the event still appears in the Event List. The next event automatically restarts the alarm sound. This Silence button
is green when the Silence feature is turned ON. To configure the Alarm Silence Time-out, refer to Series 6.0
Software Administrator Manual.
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Chapter 4
Handling Events
Introduction
This chapter provides information about the Events. It provides a detail description of alarming events, the devices
that triggered the events and information about responding to the specific events.
Events
An event is an action that occurs in the software that requires a response from an authorized user. When an event
occurs, a message is displayed in the Event List indicating the relevant device, the patient’s or asset’s name when
applicable, and the type of event received.
Click anywhere in the Alarm Message Box to access more information about the event and to select a cause for the
event, if applicable, from the Event Information window. These event causes are then logged into the applicable
reports. For information about reporting, see Chapter 5, Using System Reports.
WARNING: The Series 6.0 Software is designed and intended to work in
conjunction with a facility’s overall patient security program, including reasonable
operating policies and procedures. The Series 6.0 Software, by itself, cannot
prevent abductions or elopements.
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Chapter 4: Handling Events
Devices Displayed on the Map
Devices are displayed on the map or floor plan on the Client computer(s). The display is configured to assist the
staff in monitoring devices. The location of a device issuing an alarm is indicated by a flashing icon on the map.
Alarm Message Box
You are here
(location of client computer)
Room device in alarm
Flashing icon indicates the location
of the device reporting the event
FIGURE 4.1: Main Window
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Events
Devices Assigned to a Room
Devices assigned to a room will not show on the map until the room device goes into alarm. The map will display
the room to which the alarming device is assigned. By clicking on the alarming device icon, you can bring up
details of the alarm. If more than one device is assigned to a room, details on both devices are displayed. Click OK
to dismiss the alarm. The icon will continue to flash until the alarm is cleared.
FIGURE 4.2: Room Detail Window
If a transmitter location changes, for example if an alarm is activated while the transmitter is in motion, the Router
closest to the transmitter triggers the alarm. The icon representing the Router flashes on the Client computer map.
Below is a table of how devices are displayed on the map in the Main Window.
Normal Mode
Alarming
Device Fault
Green
Flashing Red
Flashing Yellow
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Event Types
There are several different event types that can occur when using the Series 6.0 Software. The following sections
provide a brief overview of each event as well as an action to take if this event occurs.
WARNING: If you do not already have procedures in place, you must
establish procedures for your staff to follow to ensure patient safety and
to secure the area in the event of an alarm. Existing procedures may
require modification to incorporate optional features. Failure to create or
modify these procedures may result in patient abduction or elopement.
Event Information Window
When an event occurs, an Alarm Message Box is displayed in the Event List. Click anywhere in the Alarm
Message Box to access the Event Information window. The Event Information window contains detailed
information about the event. If a picture is available, certain events will display the picture of the patient or asset
associated with the event.
NOTE: The Event Cause buttons in the Event Information window are different for each
event. See the following sections for detailed information.
Selecting an Event Cause will clear an alarm.
Event Cause
Buttons
FIGURE 4.3: Event Information Window
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Event Types
Event Information Window Properties
The following table provides brief descriptions of the properties that appear in the Event Information window.
Event—Lists the type of event recorded.
Time—Shows the time that the event occurred.
Patient
Name—the transmitter ID number, or the name of the patient or asset to whom the transmitter is assigned.
Room—the room number of the patient or asset.
Unit—the unit that the patient or asset is assigned to.
Gender—the gender of the patient.
Risk—the risk level assigned to the patient or asset.
Admitted By—the staff member who performed the admission.
Transmitter—the identification number of the transmitter that initiated the event.
Type—the type of transmitter that sent the signal.
Device Location
Device Name—the name of the device that received the alarm.
Device Type—the type of device that received the alarm.
Help—displays help information for the Event Information window.
Review Print Info—opens an Event Information Report with patient or asset, event and device location
information.
Close— closes the Event Information window without clearing the alarm.
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Red Alarms
The following sections provide detailed information about Red Alarms, responding to alarming events, and the
the way the event should be cleared. Red Alarms are high priority alarms. They are displayed in the Alarm
Message Box and the Event List sequentially as they occur. Red Alarms are displayed first in the Alarm Message
Box and Event list.
Door Alarm
When a patient wearing an alarming band transmitter is in an Exit Alarm Zone and the monitored door is open,
an alarm sounds at the Exit Alarm Controller, a message is displayed on the Client computer(s) in the unit
configured to monitor the transmitter, and the location of the Exit Alarm Zone is indicated by a flashing icon on
the map on the Client computer(s). Door Alarms are also displayed on remote notification devices.
To respond to a Door Alarm
1.
Always follow your facility’s policies and procedure to ensure patient safety and secure the area.
2.
Go to the alarming device and use your card reader access card (if applicable) or enter the appropriate 4digit alarm code to clear the alarm at the device. For more information about the Alarm Code, contact
your System Administrator.
3.
If the Enforce JCAHO feature is activated, you must select an Event Cause once the alarming device
has been reset. When you reset the alarming device, the Red Alarm changes to a White Alarm in the
Alarm Message Box and Event List. If JCAHO is not activated, the Alarm Message Box clears once the
alarm is cleared at the device.
4.
From the Client computer, click anywhere in the Door Alarm Message Box to access the Event
Information window.
5.
Select one of the following causes for the Door Alarm:
•
Escort problem—there was an issue while the patient was in escort.
•
Transfer problem—there was an issue while the patient was in transfer.
•
Accidentally close to open door—the patient was near a door when it was opened.
•
Noise —there were noise issues with the device.
•
Test —the system was being tested.
•
Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event. The event is cleared from
the Event List of every Client computer configured to monitor the unit.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts the
alarm sound.
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Event Types
Exit Alarm (Wide Gap)
A Wide Gap Exit Alarm occurs when a door or window monitored by a Door/Window transmitter is opened. A
Door/Window transmitter is a device that protects a door or window against unauthorized egress. When a Wide
Gap Exit Alarm occurs, a message is displayed on the Client computer(s) in the unit configured to monitor the
door or window, and the location of the Exit Alarm is indicated by a flashing icon on the map on the Client
computer(s).
NOTE: No local audible alarms are sounded from the Door/Window transmitter when an
alarm occurs.
To respond to a Wide Gap Exit Alarm
1.
Always follow your facility’s policies and procedures to ensure patient safety and secure the area.
2.
Locate the door or window that initiated the alarm.
3.
Close the door or window. The system records the event and clears the alarm when the door or window
is closed.
Smoke Alarm
When a smoke detector that is integrated with the system is activated, an alarm sounds, a message is displayed on
the Client computer(s) in the unit configured to monitor the device, and the location of the Smoke Alarm is
indicated by a flashing icon on the map on the Client computer(s). An event is reported in the Event List each
time the smoke detector is activated.
To respond to a Smoke Alarm
1.
Always follow your facility’s policies and procedures to ensure patient safety and secure the area.
2.
Locate the alarming device. Smoke Alarms must be reset at the alarming device.The system records the
event as a Reset when the smoke detector is reset.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts the
alarm sound.
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Perimeter Alarm
A Perimeter Alarm occurs when the doors monitored by the system are in Perimeter mode and a door is opened.
Perimeter mode is when a door is in a lockdown state as a result of system configuration or an event. Perimeter
mode also occurs when a door is open at the time a Cut Band Alarm occurs.
When a Perimeter alarm occurs, an alarm sounds at the Exit Alarm Controller, a message is displayed on the
Central Server or Client computer(s) in the unit configured to monitor the door, and the location of the Exit
Alarm is indicated by a flashing icon on the map on the Client computer(s).
NOTE: You cannot silence or reset the Exit Alarm Controller’s alarms from the Central
Server and Client computer(s). You must reset the alarm at the Exit Alarm Controller.
NOTE: Any perimeter alarms that occur due to a door open during a Cut Band Alarm
require that the Cut Band Alarm be cleared at the computer first, before the doors are reset
or cleared.
To respond to a Perimeter Alarm
1.
Always follow your facility’s policies and procedures to ensure patient safety and secure the area.
2.
Locate the alarming device. Perimeter Alarms must be reset at the alarming device.
3.
Go to the Exit Alarm Controller and use your card reader access card (if applicable) or enter the
appropriate 4-digit alarm code. For more information about the Alarm Code, contact your System
Administrator. The system records the event as a Reset when the appropriate code is entered.
4.
If the Enforce JCAHO feature is activated, you must select an Event Cause once the alarming device
has been reset. When you reset the alarming device, the Red Alarm changes to a White Alarm in the
Alarm Message Box and Event List. If JCAHO is not activated, the Alarm Message Box clears once the
alarm is cleared at the device.
5.
From the Central Server or Client computer, click anywhere in the Perimeter Alarm Message Box to
access the Event Information window.
6.
Select one of the following causes for the Perimeter Alarm:
• Escort problem—there was an issue while the patient was in escort.
• Transfer problem—there was an issue while the patient was in transfer.
• Accidentally close to open door—the patient was near a door when it was opened.
• Noise —there were noise issues with the device.
• Test —the system was being tested.
• Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event. The event is cleared from
the Event List of every Client computer configured to monitor the unit.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts the
alarm sound.
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Cut Band Alarm
When the banding material on a patient’s alarming band transmitter is cut, tampered with or opened without
authorization (which includes opening the transmitter when a timed event has expired), an alarm is sounded on
the computer configured to monitor the unit, a message is displayed in the Event List, and the location of the
Alarming Band Receiver that detected the event is indicated on the map on the computer(s). Cut Band Alarms
are also displayed on remote notification devices.
If your facility has enabled the Lockdown on Cut Band Alarms feature, a Cut Band Alarm will trigger a Global
Lockdown.You can configure the Global Lockdown feature to lock doors at All exits or By transmitter units.
However if a Cut Band Alarm is initiated during an Escort or a Transfer, the system automatically locks All exits
since the transmitter in Escort or Transfer may be outside of its protected unit and displays the alarm on all Client
computers and Quick Look displays.
NOTE: Any perimeter alarms that occur due to a door open during a Cut Band Alarm
require that the Cut Band Alarm be cleared at the computer first, before the doors are reset
or cleared.
To respond to a Cut Band Alarm
1.
Always follow your facility’s policies and procedures to ensure patient safety and secure the area.
2.
Verify the transmitter is applied correctly and without signs of damage or tampering.
3.
From the Client computer, click anywhere in the Cut Band Alarm Message Box to access the Event
Information window.
4.
Select one of the following event causes:
•
Clasp open —one of the clasps on the transmitter was open.
•
Band cut—the banding material on the transmitter was cut.
•
Band worn—the banding material on the transmitter is worn and must be replaced.
•
Unauthorized open-—an unauthorized person opened the transmitter clasp.
•
Adjust—a transmitter was being adjusted without authorization, an adjust was not requested or
an adjust occurred after the adjust time expired.
•
Discharged —the transmitter was being removed in a discharge without authorization, a
discharge was not requested or a discharge occurred after the adjust time allowed.
•
Test —the system was being tested.
•
Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event. The event is cleared from
the Event List of every Client computer configured to monitor the unit.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts the
alarm sound.
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Mismatch Alarm
A Mismatch alarm occurs if an Infant transmitter is located within proximity of a Mother transmitter that is
linked to a different transmitter.
To respond to a Mismatch Alarm
1.
Always follow your facility’s policies and procedures to ensure patient safety and secure the area.
2.
Click anywhere in the message box to access the Event Properties window.
3.
Select one of the following Event reasons:
•
No problem—no issue was found.
•
Wrong Infant—the Infant Transmitter is linked with the wrong Mother Transmitter.
•
Mothers bonding—while two mothers were socializing, one of the Mother Transmitters picked
up the other Mother’s Infant Transmitter signal.
•
Infant not present—an Infant Transmitter was not present.
•
Test —the system was being tested.
•
Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event. The event is cleared from
the Event List of every Client computer configured to monitor the unit.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts the
alarm sound.
Match Alarm
You can configure the system to require a Mother/Infant match before an infant can be discharged. The Match
Alarm occurs when an infant is discharged and the alarming band material is cut, before performing the required
Mother/Infant match. The Require Mother/Infant match before discharge is configured in the Configuration,
Global Settings menu (refer to the Series 6.0 Software Administrator Guide).
To respond to a Match Alarm
1.
Always follow your facility’s policies and procedures to ensure patient safety and secure the area.
2.
Click anywhere in the Match Alarm Message Box to access the Event Information window.
3.
Click Clear.
If necessary, perform the discharge function again by first performing the Mother/Infant match.
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Event Types
Link Alarm
This alarm occurs when there is a problem linking the Infant transmitter to a Mother transmitter. For example,
the Infant transmitter may already be linked to another Mother transmitter.
To respond to a Link Alarm
1.
Always follow your facility’s policies and procedures to ensure patient safety and secure the area.
2.
Click anywhere in the Link Alarm Message Box to access the Event Information window.
3.
Click Clear.
4.
If necessary, verify the identity of the mother and infant then relink the Mother and Infant transmitters.
Check Alarm (not “Check Transmitter Alarm”)
No message has been received from the patient’s transmitter or the device in the patient’s room during the
Inactivity Check-In period. The Check message will remain until the patient’s transmitter checks in, an Alarm
message is received, or the event is manually cleared at the Client computer(s).
To respond to a Check Alarm
1.
Always follow your facility’s policies and procedures to ensure patient safety and secure the area.
2.
Locate the device.
3.
Verify that no patient emergency exists.
4.
From the Client computer, click anywhere in the Inactivity Check-In Alarm Message Box to access the
Event Information window.
5.
Select Clear to clear the Inactivity Check-In alarm.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts the
alarm sound.
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Check Transmitter Alarm
A Check Transmitter alarm occurs when the system is unable to locate the transmitter within the required
supervised time.
To respond to a Check Transmitter Alarm
1.
Always follow your facility’s policies and procedures to ensure patient safety and secure the area.
2.
Verify transmitter is fastened correctly and without signs of damage.
WARNING: You must test all transmitters prior to use, and periodically
thereafter, to verify proper operation. Failure to test the transmitters before use
can result in system failure and/or an elopement or abduction. In addition, failure
to test transmitters voids the RF Technologies Product Warranty.
For more information, refer to the appropriate Transmitter User Guide.
3.
From the Client computer, click anywhere in the Check Transmitter Alarm Message Box to access the
Event Information window.
4.
Select one of the following event causes:
•
Clasp open —one of the clasps on the transmitter was open.
•
Band cut—the banding material on the transmitter was cut.
•
Band worn—the banding material on the transmitter is worn and must be replaced.
•
Unauthorized open-—an unauthorized person opened the transmitter clasp.
•
Adjust—a transmitter was being adjusted without authorization.
•
Discharged —the transmitter was being removed in a discharge without authorization.
•
Test —the system was being tested.
•
Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event. The event is cleared from
the Event List of every Client computer configured to monitor the unit.
5.
A Check Transmitter alarm may be an indication that Receiver coverage may be inadequate. Contact
your System Administrator.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts the
alarm sound.
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Event Types
Assistance Required
An Assistance Required alarm occurs when a QR device belonging to a patient alarms. The Alarm message will
remain until the alarming device is reset. An Assistance Required alarm is also activated in response to a Fall
Management System alert.
To respond to an Assistance Required Alarm
1.
Always follow your facility’s policies and procedures to ensure patient safety and secure the area.
2.
Locate the alarming device. Assistance Required Alarms must be reset at the alarming device.
3.
Reset the alarming device. The system records the event as a Reset when the alarming device is reset.
4.
If responding to a Fall Management System alert, the system will automatically reset and begin
monitoring once the patient is placed back on the Sensor Pad (refer to “Messaging Services” on
page 26).
5.
If the Enforce JCAHO feature is activated, you must select an Event Cause once the alarming device
has been reset. When you reset the alarming device, the Red Alarm changes to a White Alarm in the
Alarm Message Box and Event List. If JCAHO is not activated, the Alarm Message Box clears once the
alarm is cleared at the device.
6.
From the Client computer, click anywhere in the Assistance Required Alarm Message Box to access the
Event Information window.
7.
Select one of the following event causes:
•
Fall —the patient had fallen and needed assistance.
•
Water—the patient required water.
•
Food—the patient required food.
•
Talk-—the patient had matters to discuss with the attendant.
•
Bathroom—the patient required bathroom assistance.
•
Test —the system was being tested.
•
Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event. The event is cleared from
the Event List of every Client computer configured to monitor the unit.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts the
alarm sound.
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Fall Alarm
This alarm occurs when a patient removes his/her weight from the sensor pad. The alarm clears when weight is reapplied to the pad. The Alarm Message Box will remain on the Client computer until the alarming device is reset.
To respond to an Fall Alarm
1.
Always follow your facility’s policies and procedures to ensure patient safety and secure the area.
2.
Secure the patient from a potential fall situation.
3.
The system will automatically reset and begin monitoring once the patient is placed back on the Sensor
Pad.
4.
If the Enforce JCAHO feature is activated, you must select an Event Cause once the alarming device
has been reset. When you reset the alarming device, the Red Alarm changes to a White Alarm in the
Alarm Message Box and Event List. If JCAHO is not activated, the Alarm Message Box clears once the
alarm is cleared at the device.
5.
From the Client computer, click anywhere in the Fall Alarm Message Box to access the Event
Information window.
6.
Select one of the following event causes:
•
Confused —the patient attempted to get up without assistance.
•
Bathroom—the patient required bathroom assistance.
•
Water—the patient required water.
•
Food—the patient required food.
•
Talk-—the patient had matters to discuss with the attendant.
•
Test —the system was being tested.
•
Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event. The event is cleared from the Event
List of every Client computer configured to monitor the unit.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts the
alarm sound.
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Event Types
Wet Alarm
This alarm occurs when fluids are detected on an incontinence pad.
To respond to an Wet Alarm
1.
Always follow your facility’s policies and procedures to ensure patient safety and secure the area.
2.
Proceed to the patient and verify incontinence occurrence. Detach the incontinence pad; the alarm
clears when the incontinence pad is detached.
3.
If the Enforce JCAHO feature is activated, you must select an Event Cause once the alarming device
has been reset. When you reset the alarming device, the Red Alarm changes to a White Alarm in the
Alarm Message Box and Event List. If JCAHO is not activated, the Alarm Message Box clears once the
alarm is cleared at the device.
4.
From the Client computer, click anywhere in the Wet Alarm Message Box to access the Event
Information window.
5.
Select one of the following event causes:
•
Urine —the patient has urined on him/herself.
•
Sweat—the patient has sweated causing the bed to be wet.
•
Stool—the patient has defecated on him/herself.
•
Spill—the patient has spilled liquid on the bed.
•
Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event. The event is cleared from the Event
List of every Client computer configured to monitor the unit.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts the
alarm sound.
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Turn Alarm
This alarm occurs when the time on the Control Unit expires.
To respond to an Turn Alarm
1.
Always follow your facility’s policies and procedures to ensure patient safety and secure the area.
2.
Proceed to the patient and re-position the patient (refer to the applicable Control Unit’s in-service
manual).
3.
If the Enforce JCAHO feature is activated, you must select an Event Cause once the alarming device
has been reset. When you reset the alarming device, the Red Alarm changes to a White Alarm in the
Alarm Message Box and Event List. If JCAHO is not activated, the Alarm Message Box clears once the
alarm is cleared at the device.
4.
From the Client computer, click anywhere in the Turn Alarm Message Box to access the Event
Information window.
5.
Select one of the following event causes:
•
Left —the patient needs to be turned to his/her right side.
•
Right—the patient needs to be turned to his/her left side.
•
Surpine—the patient needs to be turned to the surpine position, on his/her back.
•
Fowler—the patient needs to be turned to the fowler position, semi-upright sitting 45-60 degrees.
•
Semi-Fowlers —the patient needs to be turned to the semi-fowler position (semi-upright sitting
30-45 degrees).
You cannot clear an event until you select the appropriate cause for the event. The event is cleared from the Event
List of every Client computer configured to monitor the unit
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Event Types
Server Missing
This alarm occurs when the Client computer has lost communications with the Central Server.
To respond to a Server Missing Alarm
1.
Verify with the System Administrator that the Series 6.0 Software is running on the Client
computer(s).
2.
From the Client computer, click anywhere in the Server Missing Alarm Message Box to access the
Event Information window.
The Event Information window only provides time of the Server Missing event. This information may
be helpful when communicating the event to your System Administrator.
3.
Click Close.
4.
Contact your System Administrator or call RF Technologies Customer Solutions Team at (800) 6699946 or (262) 790-1771.
NOTE: A Server Missing alarm will automatically clear when communications with the
Server is restored. It can not be cleared by the user.
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Yellow Alarms
The following sections provide detailed information about Yellow Alarms, responding to alarming events, and the
the way the event should be cleared. Yellow Alarms are medium priority alarms. They are displayed in the Alarm
Message Box and the Event List sequentially as they occur. Yellow Alarms are displayed below Red Alarms.
Client Missing
This alarm occurs when the Client computer is not communicating with the system network.
To respond to a Client Missing Alarm
1.
Verify with the System Administrator that the Series 6.0 Software is running on the Client
computer(s).
2.
Check the power and network cable connecting the missing Client computer.
3.
From the Client computer, click anywhere in the Client Missing Alarm Message Box to access the
Event Information window.
The Event Information window provides more information about the Client Missing event. This
information may be helpful when communicating the event to your System Administrator.
NOTE: A Client Missing alarm may not necessarily involve a Client computer. The Client
Missing alarm could be generated by a service utilized by the system, for example the SNMP
Agent, DB Service or Paging Manager.
88
4.
Click Close.
5.
Contact your System Administrator or call RF Technologies Customer Solutions Team at (800) 6699946 or (262) 790-1771.
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Event Types
Low Battery
This alarm appears in bottom toolbar when a transmitter currently enrolled in the system has a low battery. You
cannot clear a Low Battery Alarm; the alarm remains for the duration of time that the transmitter is enrolled in
the system. It does not disappear until the transmitter is discharged from the system and removed from the facility
or assigned a Missing status in the Configurations, Global Settings menu (refer to the Series 6.0 Software
Administrator Guide).
NOTES:
•
•
•
•
The system will not allow you to link a Mother transmitter that has a low battery.
Quick Response devices page low battery conditions as Device Faults.
A Low Battery Alarm is cleared for a Quick Response device when the battery is replaced.
When the battery on the CA420 is low, the red light flashes every 10 seconds, the buzzer
chirps and the nurse call triggers momentarily. When CA420 is used with a Universal
Transmitter a low battery will also triggers an Assistance Required alarm at the computer
every few seconds. Replace the low battery immediately to avoid this anomaly.
Once the transmitter is discharged from the system, follow your warranty policy regarding the discard of the
transmitter. For more information about transmitters and transmitter care, see the appropriate Transmitter User
Guide.
Device Fault
This alarm occurs when a problem has been detected with a device. There are several types of Device Fault events
that can occur in the system, for example: Device Tamper, RF Interference, Communications Failure, RFT
Paging Manager.
Other possible causes for Device Fault alarms are that the device has experienced a loss of power, it has an invalid
address, or the network connection is broken. Quick Response devices also report low battery conditions.
Additionally, if a Serial Receiver has been enrolled in the system, a Device Fault alarm will occur until a QR
transmitter is enrolled.
NOTE: When a RFT Paging Manager Device Fault occurs, pages will not be sent or
received. Additionally, any new alarms will be ignored by the paging system until the Device
Fault is resolved.
To respond to a Device Fault Alarm
1.
From the Client computer, click anywhere in the Alarm Message Box to access the Event Information
window.
2.
The Event Information window provides more information about the Device Fault event. This
information may be helpful when communicating the event to your System Administrator.
3.
Contact your System Administrator or call RF Technologies Customer Solutions Team at (800) 6699946 or (262) 790-1771.
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White Alarms
The following sections provide detailed information about White Alarms, responding to alarming events, and the
way the event should be cleared. White Alarms are low priority alarms. They are displayed in the Alarm Message
Box and the Event List sequentially as they occur. White Alarms are displayed below Yellow Alarms.
Auto-enroll
The Auto-Enroll feature automatically enrolls alarming band transmitters into the system without requiring a
manual admit. Once the transmitter is auto-enrolled, the system monitors the transmitter for Door, Cut Bands,
or Check Transmitter alarms.
To respond to an Auto-Enroll
1.
From the Client computer (s), click anywhere in the Auto-Enroll Alarm Message Box to access the
Event Information window.
2.
Select one of the followings:
•
Clear—clears the Auto-Enroll from the Alarm Message Box and the Event List.
•
Admit—opens the Admit Information window for that transmitter so that you can assign the
transmitter to a patient.
•
Close—closes the Admit Information window without clearing the Auto-Enroll.
To permanently silence an Auto-Enroll
1.
From the Client computer(s), click anywhere in the Auto-Enroll Alarm Message Box to access the
Event Information window.
2.
Click the Silence button. When an alarm is permanently silenced, a silence icon appears in the Alarm
Message box for that alarm.
Admit Complete
This alarm occurs when the Admit function for a patient is complete. This dialog box only appears if the software
has been configured to confirm the Admit.The Confirm Admit is configured in the Configuration, Global
Settings menu (refer to the Series 6.0 Software Administrator Guide).
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Event Types
Discharge Expired
This alarm occurs when the amount of time allowed for an alarming band transmitter to be removed has expired
and the discharge has not been completed properly.
To respond to a Discharge Expired Alarm
1.
If the transmitter has not yet been removed, click anywhere in the Discharge Expired Alarm Message
Box to access the Event Information window.
2.
Select one of the following event causes:
•
Patient Delayed—the patient is delayed and requires more time for the discharge.
•
Attendant Delayed—the attendant was delayed in discharging the patient.
•
Test—the system was being tested.
•
Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event. If the patient is not being
discharged, the patient’s information is still in the database and the software continues to assist staff in
monitoring the patient.
3.
Perform the Discharge function again.
Discharge Complete
This alarm occurs when the Discharge for a patient is complete. This dialog box only appears if the software has
been configured to confirm the discharge.The Confirm Discharge is configured in the Configuration, Global
Settings menu (refer to the Series 6.0 Software Administrator Guide).
Escort to Expire
This alarm occurs when the time allowed for a patient to be escorted will expire in 15-minutes. The alarming
band transmitter, in the Escort mode, has not been moved from or has not yet been returned to the protected area.
To respond to an Escort to Expire
1.
Determine the location of the patient.
2.
If the patient is secure and will not be returned to the protected area soon, clear the Escort to Expire
alarm and reset the duration time for the Escort.
3.
If the patient has not yet been moved, clear the Escort to Expire alarm and cancel the escort.
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Escort Expired
This alarm occurs when the selected amount of time required for a patient to be escorted has expired and the
transmitter, in the Escort mode, has not been moved from or has not yet been returned to the protected area.
To respond to an Escort Expired Alarm
1.
Determine the location of the patient.
2.
From the Client computer, click anywhere in the Escort Expired Alarm Message Box to access the
Event Information window.
3.
Select one of the following event causes:
•
Patient Delayed—the patient was delayed and the Escort may need more time.
•
Failed to start—the Escort was never started.
•
Escort Completed—the patient was successfully escorted.
•
Test—the system was being tested.
•
Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event.
4.
If the patient has been escorted and is due to be returned, perform the Escort function again. Wait until
the patient returns, then cancel the Escort.
If the patient has not yet been moved, the system continues to assist staff in monitoring the patient.
Escort Complete
This alarm occurs when the Escort for a patient is complete. This dialog box only appears if the software has been
configured to confirm the escort.The Confirm Escort is configured in the Configuration, Global Settings menu
(refer to the Series 6.0 Software Administrator Guide).
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Event Types
Transfer to Expire
This alarm occurs when the time allowed for a patient to be transferred will expire in 15-minutes (if the allotted
time was configured for greater than 15-minutes) and the alarming band transmitter, in the Transfer mode, has
not been moved from one protected area to another.
To respond to a Transfer to Expire
1.
Determine the location of the patient.
2.
If the patient is secure and will not be transferred to a protected area soon, clear the Transfer to Expire
alarm and reset the duration time for the Transfer.
3.
If the patient has not yet been moved, clear the Transfer to Expire alarm and cancel the Transfer.
Transfer Expired
This alarm occurs when the selected amount of time required for a patient to be transferred has expired and the
alarming band transmitter, in the Transfer mode, has not reached its destination.
To respond to a Transfer Expired Alarm
1.
Determine the location of the patient.
2.
From the Client computer, click anywhere in the Transfer Expired Alarm Message Box to access the
Event Information window.
3.
Select one of the following event causes:
•
Patient Delayed—the patient was delayed and needs more time for the transfer.
•
Failed to Start—the Transfer was never started; or the patient was never transferred.
•
Transfer Completed—the patient was successfully transferred to the destination.
•
Test—the system was being tested.
•
Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event.
4.
If the patient has not yet been transferred, perform the Transfer function again.
If the patient has not yet been moved, the system continues to assist staff in monitoring the patient.
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Transfer Complete
This alarm occurs when a Transfer for a patient is complete. This dialog box only appears if the software has been
configured to confirm the transfer.The Confirm Transfer is configured in the Configuration, Global Settings
menu (refer to the Series 6.0 Software Administrator Guide).
Begin Adjust
This alarm occurs after a configured amount of time to remind staff to check the alarming band transmitter for
band slippage. The time for the Require band slippage check is configured in the Configuration, Units menu (refer
to the Series 6.0 Software Administrator Guide).
To respond to an Adjust Alarm
1.
Determine that the patient is secure.
2.
Click anywhere in the Begin Adjust Alarm Message Box to access the Event Information window.
3.
Click Clear.
4.
If necessary, perform the Adjust function.
Adjust Expired
This alarm occurs when the selected amount of time required for the adjustment of the banding material has
expired and the adjustment has not been completed properly.
To respond to an Adjust Expired Alarm
1.
Determine that the patient is secure.
2.
If the banding material has not yet been adjusted, click anywhere in the Adjust Expired Alarm Message
Box to access the Event Information window.
3.
Click Clear.
4.
Perform the Adjust function again.
Adjust Compete
This alarm occurs when the Adjust function for a patient is complete. This dialog box only appears if the software
has been configured to confirm the Adjust.The Confirm Adjust is configured in the Configuration, Global
Settings menu (refer to the Series 6.0 Software Administrator Guide).
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Event Types
Blue Alarms
The following sections provide detailed information about Blue Alarms, responding to alarming events, and the
the way the event should be cleared. Blue Alarms are high priority asset alarms. They are displayed in the Alarm
Message Box and the Event List sequentially as they occur. Blue Alarms are displayed below White Alarms.
Door Alarm
When an asset tagged with an alarming band transmitter is in an Exit Alarm Zone and the monitored door is
open an alarm sounds at the Exit Alarm Controller, a message is displayed on the Client computer(s) in the unit
configured to monitor the transmitter, and the location of the Exit Alarm Zone is indicated by a flashing icon on
the map on the Client computer(s).
To respond to a Blue Door Alarm
1.
Go to the alarming device and use your card reader access card (if applicable) or enter the appropriate 4digit alarm code to clear the alarm at the device. For more information about the Alarm Code, contact
your System Administrator.
2.
If the Enforce JCAHO feature is activated, you must select an Event Cause once the alarming device
has been reset. When you reset the alarming device, the Blue Alarm changes to a Light Blue Alarm in
the Alarm Message Box. If JCAHO is not activated, the Alarm Message Box clears once the alarm is
cleared at the device.
3.
From the Client computer, click anywhere in the Door Alarm Message Box to access the Event
Information window.
4.
Select one of the following causes for the Door Alarm:
•
Clear—no reason specified.
•
Test —the system was being tested.
•
Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event. The event is cleared from
the Event List of every Client computer configured to monitor the unit.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts the
alarm sound.
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Cut Band Alarm
When an asset transmitter is tampered with (cut band, improperly removed), an alarm is sounded on every Client
computer configured to monitor the unit, a message is displayed in the Event List, and the location of the
Alarming Band Receiver that detected the event is indicated on the map on the Client computer(s).
If your facility has enabled the Lockdown on Cut Band Alarms feature and the transmitter is configured as a “High
Risk” asset transmitter, a Cut Band Alarm will trigger a Global Lockdown. You can configure the Global
Lockdown feature to lock doors at All exits or By transmitter units. However, if a Cut Band Alarm is initiated
during an Escort or a Transfer, the systems automatically locks All exits and displays the alarm on all Client
computers and Quick Look displays.
NOTE: When an asset transmitter is configured as HIGH priority, a Cut Band Alarm will
trigger a Global Lockdown. A low priority asset transmitters will not trigger a Global
Lockdown.
NOTE: Any perimeter alarms that occur due to a door open during a Cut Band Alarm
require that the Cut Band Alarm be cleared at the computer first, before the doors are reset
or cleared.
To respond to a Blue Cut Band Alarm
1.
Verify transmitter is applied correctly and without signs of damage or tampering.
2.
From the Client computer, click anywhere in the Cut Band Alarm Message Box to access the Event
Information window.
3.
Select one of the following event causes:
•
Clear—no reason specified.
•
Test —the system was being tested.
•
Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event. The event is cleared from
the Event List of every Client computer configured to monitor the unit.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts the
alarm sound.
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Event Types
Check Transmitter Alarm
The specified asset transmitter has not sent a signal to the system within the required time.
To respond to a Blue Check Transmitter Alarm
1.
Verify transmitter is fastened correctly and without signs of damage or tampering.
WARNING: You must test all transmitters prior to use, and periodically
thereafter, to verify proper operation. Failure to test the transmitters before use
can result in system failure and/or asset abduction. In addition, failure to test
transmitters voids the RF Technologies Product Warranty.
2.
From the Client computer, click anywhere in the Check Transmitter Alarm Message Box to access the
Event Information window.
3.
Select one of the following event causes:
•
Test —the system was being tested.
•
Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event. The event is cleared from
the Event List of every Client computer configured to monitor the unit.
4.
A Check Transmitter alarm may be an indication that Receiver coverage may be inadequate. Contact
your System Administrator.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts the
alarm sound.
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Light Blue Alarms
The following sections provide detailed information about Light Blue Alarms, responding to alarming events, and
the way the event should be cleared. Light Blue Alarms are low priority asset alarms. They are displayed in the
Alarm Message Box and the Event List sequentially as they occur. Light Blue Alarms are displayed below Blue
Alarms.
Admit Complete
This alarm occurs when the Admit function for an asset is complete. This dialog box only appears if the software
has been configured to confirm the Admit. The Confirm Admit is configured in the Configuration, Global
Settings menu (refer to the Series 6.0 Software Administrator Guide).
Discharge Expired
This alarm occurs when the amount of time allowed for an alarming band transmitter to be removed has expired
and the discharge has not completed properly.
To respond to a Discharge Expired Alarm
1.
If the transmitter has not yet been removed, click anywhere in the Discharge Expired Alarm Message
Box to access the Event Information window.
2.
Select one of the following event causes:
•
Test—the system was being tested.
•
Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event. If the asset is not being
discharged, the asset’s information is still in the database and the software continues to assist staff in
monitoring the asset.
3.
Perform the Discharge function again.
Discharge Complete
This alarm occurs when the Discharge for an asset is complete. This dialog box only appears if the software has
been configured to confirm the discharge. The Confirm Discharge is configured in the Configuration, Global
Settings menu (refer to the Series 6.0 Software Administrator Guide).
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Event Types
Escort to Expire
This alarm occurs when the time allowed for an asset to be escorted will expire in 15-minutes (if the allotted time
was configured for greater than 15-minutes). This will occur when the alarming band transmitter, in the Escort
mode, has not been moved from or has not yet been returned to the protected area.
To respond to an Escort to Expire
1.
Determine the location of the asset.
2.
If the asset is secure and will not be returned to the protected area soon, clear the Escort to Expire alarm
and reset the duration of the Escort function.
3.
If the asset has not yet been moved, clear the Escort to Expire alarm and cancel the escort.
Escort Expired
This alarm occurs when the selected amount of time required for an asset to be escorted has expired and the
transmitter, in the Escort mode, has not been moved from or has not yet been returned to the protected area.
To respond to an Escort Expired Alarm
1.
Determine the location of the asset.
2.
From the Client computer, click anywhere in the Escort Expired Alarm Message Box to access the
Event Information window.
3.
Select one of the following event causes:
•
Test—the system was being tested.
•
Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event.
4.
If the asset has been escorted and is due to be returned, perform the Escort function again. Wait until
the asset returns, then cancel the Escort.
If the asset has not yet been moved, the system continues to assist staff in monitoring the asset.
Escort Complete
This alarm occurs when the Escort for an asset is complete. This dialog box only appears if the software has been
configured to confirm the escort. The Confirm Escort is configured in the Configuration, Global Settings menu
(refer to the Series 6.0 Software Administrator Guide).
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Transfer to Expire
This alarm occurs when the time allowed for an asset to be transferred will expire in 15-minutes (if the allotted
time was configured for greater than 15-minutes) and the alarming band transmitter, in the Transfer mode, has
not been moved from one protected area to another.
To respond to a Transfer to Expire
1.
Determine the location of the asset.
2.
If the asset is secure and will not be transferred to a protected area soon, clear the Transfer to Expire
alarm and reset the duration of the Transfer function.
3.
If the asset has not yet been moved, clear the Transfer to Expire alarm and cancel the Transfer.
Transfer Expired
This alarm occurs when the selected amount of time required for an asset to be transferred has expired and the
alarming band transmitter, in the Transfer mode, has not reached its destination.
To respond to a Transfer Expired Alarm
1.
Determine the location of the asset.
2.
From the Client computer, click anywhere in the Transfer Expired Alarm Message Box to access the
Event Information window.
3.
Select one of the following event causes:
•
Test—the system was being tested.
•
Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event.
4.
If the asset has not yet been transferred, perform the Transfer function again.
If the asset has not yet been moved, the system continues to assist staff in monitoring the asset.
Transfer Complete
This alarm occurs when a Transfer for a asset or asset is complete. This dialog box only appears if the software has
been configured to confirm the transfer.The Confirm Transfer is configured in the Configuration, Global
Settings menu (refer to the Series 6.0 Software Administrator Guide).
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Event Types
Adjust Expired
This alarm occurs when the selected amount of time required for the adjustment of the banding material has
expired and the adjustment has not been completed properly.
To respond to an Adjust Expired Alarm
1.
Determine that the asset is secure.
2.
If the banding material has not yet been adjusted, click anywhere in the Adjust Expired Alarm Message
Box to access the Event Information window.
3.
Click Clear.
4.
Perform the Adjust function again.
Adjust Complete
This alarm occurs when the Adjust function for an asset is complete. This dialog box only appears if the software
has been configured to confirm the Adjust.The Confirm Adjust is configured in the Configuration, Global
Settings menu (refer to the Series 6.0 Software Administrator Guide).
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Chapter 5
Using System Reports
Introduction
This chapter provides detailed information about viewing and printing System Reports. In addition, it provides
detailed information about using and filtering reports. Following is a list of the types of reports that are available in
the software.
Reports
There are several Reports that enable you to
view information about the activities of the
system throughout the day, week, or
month. The Reports List is divided in
sections. The sections depend on how your
system is configured. The following section
provides detailed information about
viewing, printing, saving, using, and
filtering Reports.
To view a report
1.
Click Reports on the toolbar.
The Report List window appears.
2.
In the Report List window, use
the up and down arrows to select
the report you want to run.
3.
Click Report or double click on
the selected report in the Report
List.
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Chapter 5: Using System Reports
The Report window appears with the report you requested.
FIGURE 5.1: Report Window
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Introduction
Report Buttons
The Report buttons allow you to save a report, print a report, page through a report, and adjust the view of the
report. You can also select to Filter the report and Close the report window.
Save
A report can be saved directly to the Client computer(s). To save a report, click on the save button
located in the upper left corner of the toolbar. Type in a File Name and select a File of Type from the
drop-down list. It is recommended that you do not select HTML or XLS as the file type due to
anomalies that may occur in the saved report. Reports saved in XLS may require additional
formatting to view all text.
Print
A report can be printed directly from the generated report’s window. To print a report, click on the
print icon located in the upper left corner of the toolbar. The printer must be connected and
configured to the Client computer.
Filter
By clicking the Filter button on the toolbar, you can select the criteria to run a specific report. Using
the Filter window, you can select which unit, which patient or asset, and what time frame you want
to view (24 hours, 7 days, or 30 days). Once you select your criteria, click OK.
FIGURE 5.2: Report Filter Window
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Chapter 5: Using System Reports
Close
Use this button to close the reports window.
Arrow Buttons
Use this button to page up to the previous page.
Use this button to scroll up to the previous entry on the page.
Use this button to scroll down to the next entry on the page.
Use this button to page down to the next page.
Sort By Headings
Many of the reports allow you to sort information by column heading. Click on the column heading to sort by
that specific heading. Click on the column heading a second time to reverse the sort order. Reports can not be
saved or printed in the sorted format; they will default to their original format.
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Introduction
Additional JCAHO Report Buttons
Additional Report Buttons are found on selective JCAHO Reports in the software. Following is an explanation of
these buttons.
First Page
Use this button to view the first page of a multiple page report.
Last Page
Use this button to view the last page of a multiple page report.
Next Page
Use this button to view the next page of the report.
Previous Page
Use this button to view the previous page of the report.
Actual Size
Use this button to adjust the view of the report to its actual size.
Fit Page
Use this button to fit the report to the size of the display screen.
Fit Width
Use this button to fit the report to the width of the display screen.
Zoom In
Use this button to maximize the view of the report by zooming in.
Zoom Out
Use this button to minimize the view of the report by zooming out.
Zoom Ratio
The zoom ratio corresponds to the size in which the report is currently being viewed. You can also
select to minimize or maximize a view by selecting the percent you which to adjust the view in the
Zoom Ratio drop-down list.
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System Reports
The reports generated by the software have the same basic format. The header portion of the report identifies the
name of report. It also includes:.
Unit—the units included in the report.
TimeRange—the range selected for the report.
Patient —the patients or assets included in the report.
Facility Name—the name of the facility.
Facility Address—the address of the facility.
The bottom portion of the report varies depending on the report. Following are details on each individual report
listed in the Report List.
Daily Alarms and Activities (Tracer Level 2)
Alarm Report
The Alarm Report lists all of the Red (high priority) alarms that occurred in the system within a specified period of
time. The Alarm Report includes:
Name—the name of the patient or asset to whom the transmitter is assigned.
Activity—the description of the alarm’s activity.
Time—the time of the alarm.
Tx ID—the identification number of the transmitter.
Tx Type—the type of transmitter
Location—the device that received the event.
Risk—the risk level assigned to the patient or asset.
By clicking the Filter button on the bottom of the Alarm report you can also select the criteria to run a specific
Alarm Report.
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System Reports
Alarm Activities Report
The Alarm Activities Report lists all of the alarms that occurred in the system within a specified period of time.
The Alarm Activities Report includes:
Time—the time the alarm occurred.
Name—the name of the patient or asset to whom the transmitter is assigned.
Type—the type of event recorded.
Activity—the description of the alarm’s activity.
Tx ID—the identification number of the transmitter.
Tx Type—the type of transmitter that sent the signal.
Location—the device that received the event.
User—the staff member who cleared the event (when applicable).
Clear—the event reason used to clear the alarm (when applicable).
By clicking the Filter button on the bottom of the report, you can also select the criteria to run a specific Alarm
Activities Report.
Alarm Response Report
The Alarm Response Report enables you to gauge how your staff responds to system events. The Alarm Response
Report includes:
Name—the name of the patient or asset to whom the transmitter is assigned.
Tx ID—the identification number of the transmitter.
Location—the device, unit, and/or room that received the alarm.
Activity—the description of the event’s activity.
Event Time—when the event occurred.
Clear Time—when the event was cleared.
Response Time—the amount of time it took for the staff to respond to and clear the alarm at the
device.
Clear Reason—the event reason used to clear the alarm (when applicable).
By clicking the Filter button on the bottom of the report, you can also select the criteria to run a specific Alarm
Response Report.
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Care Time Report (ICM only)
The Care Time Report enables you to gauge how your staff responds to system events. The Care Time Report
includes:
Name—the name of the patient or asset to whom the transmitter is assigned.
Care Time—the difference between the time the device was reset and the alarm was actually cleared at
the computer.
Reset Time—when the device was reset.
Clear Time—when the event was cleared at the computer.
Location—the device, unit, and/or room that received the alarm.
Activity—the description of the event’s activity.
Clear Reason—the event reason used to clear the alarm (when applicable).
User—the staff member who responded to the event.
By clicking the Filter button on the bottom of the report, you can also select the criteria to run a specific Alarm
Response Report.
Activities Report
The Activities Report lists all of the activities or events that have occurred in the system with respect to each
patient or asset.
NOTE: This report is sorted alphabetically by patient or asset and then by event time.
The Activities Report includes:
Name—the name of the patient or asset to whom the transmitter is assigned.
Activity—the description of the event’s activity.
Type—the type of event recorded.
Time—the time of the event.
Tx ID—the identification number of the transmitter.
Tx Type—the type of transmitter.
Location—the device, unit and/or room that received the event.
User—the staff member who authorized or cleared the event (when applicable).
Risk—the risk level assigned to the patient or asset.
By clicking the Filter button on the bottom of the report, you can also select the criteria to run a specific Activities
Report.
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System Reports
All Activities Report
The All Activities Report lists all of the activities or events that have occurred in the system. The All Activities
Report includes:
Time—the time of the event or activity.
Name—the device, or the name of the patient or asset to whom the transmitter is assigned.
Type—the type of event recorded.
Activity—the description of the event’s activity.
Tx ID—the identification number of the transmitter.
Tx Type—the type of transmitter that sent the signal.
Location—the device that received the event.
User—the staff member who authorized the activity (when applicable).
Clear—the event reason used to clear the alarm (when applicable).
By clicking the Filter button on the bottom of the report you can select the criteria to run a specific All Activities
Report.
All Other Reasons Report
The All Other Reasons Report provides a summary of all the “other” reasons used when clearing an alarm.
“Other” are the reasons for alarm events that are manually entered by staff members when they clear alarms.
These reasons are reflected on the JCAHO report as well. The All Other Reasons Report includes:
Time—the time of the event.
Name—the name of the patient or asset to whom the transmitter is assigned or the auto-enrolled
transmitter.
Type—the type of event recorded.
Activity—the description of the event.
Tx ID—the identification number of the transmitter involved.
Tx Type—the type of transmitter that sent the signal.
Location—the device that received the event.
User—the staff member who cleared the event (when applicable).
Clear Reason—the manually entered reason (“other” reasons) for the event.
By clicking the Filter button on the bottom of the All Other Reasons Report, you can select the criteria to run a
specific report.
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Facility Trends (Tracer Level 3)
JCAHO Alarm Trend Report
The JCAHO Alarm Trend Report lists the different events that have occurred in the system in six-month
segments and then provides a bar graph to track the events. By clicking the Print icon, you can print this report.
FIGURE 5.3: JCAHO Alarm Trend Report
NOTE: If the Event cause is “Other,” go to the All Other Reasons Report and review the memo field
for more information. You can also select the “Other” hyper-link from any JCAHO Details Report.
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System Reports
JCAHO Alarm Trend Reason Report
Click on the links at the bottom of the JCAHO Alarm Trend Report to access the JCAHO Alarm Trend Reason
Report. This report provides detailed information about the Event Causes that were selected each time an Event
was cleared.
Event Cause
FIGURE 5.4: JCAHO Alarm Trend Reason Report
JCAHO Alarm Trend Reasons Detail Report
Clicking on the Event Cause link at the bottom of the JCAHO Alarm Trend Reason Report opens the Reasons
Detail Report that lists all events that went into the calculation of the JCAHO Alarm Trend Report. The Reasons
Detail Report includes:
Date—the date and time the event occurred.
Response Time—the amount of time it took for the staff to respond and clear the event.
User—the staff member who responded to the event.
Location—the unit or room to which the device is assigned.
Tx—the identification number of the transmitter.
Name—the name of the device or the patient or asset to whom the device is assigned.
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JCAHO Assistance Trend Report
The JCAHO Assistance Trend Report supports events generated by Emergency Assistance, Pull Cord, Pendant,
Fall Monitoring, and Incontinence devices. This report lists the different events for these devices that have
occurred in the system in six-month segments and then provides a bar graph to track the events. By clicking the
Print icon, you can print this report.
FIGURE 5.5: JCAHO Assistance Trend Report
NOTE: If the Event cause is “Other,” go to the All Other Reasons Report and review the
memo field for more information. You can also select the “Other” hyper-link from any
JCAHO Details Report.
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System Reports
JCAHO Assistance Trend Reason Report
Click on the links at the bottom of the JCAHO Assistance Trend Report to access the JCAHO Assistance Trends
Reason Report. This report provides detailed information about the Event Causes that were selected each time an
Event was cleared.
Event Cause
FIGURE 5.6: JCAHO Assistance Trend Reason Report
JCAHO Assistance Trend Detail Report
Clicking on the Event Cause link at the bottom of the Reason Report opens a Reason Detail Report that lists all
events that went into the calculation of the JCAHO Assistance Trend Report. The Reasons Detail Report
includes:
Date—the date and time the event occurred.
Response Time—the amount of time it took for the staff to respond and clear the event.
User—the staff member who responded to the event.
Location—the unit or room to which the device is assigned.
Tx ID—the identification number of the transmitter.
Name—the name of the device or the patient or asset to whom the device is assigned.
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Response Time Trend Report
The Response Time Trend Report lists the response time for specific events that have occurred in the system in
six-month segments and then provides a bar graph to track the response time (in seconds) for those events.
FIGURE 5.7: Response Time Trend Report
NOTE: If the Event cause is “Other,” go to the All Other Reasons Report and review the
memo field for more information. You can also select the “Other” hyper-link from any
JCAHO Details Report.
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System Reports
Response Time Trend Reason Report
Click on the links at the bottom of the Response Time Trend Report to access the Response Time Trend Reason
Report. This report provides detailed information about the Event Cause that was selected each time an Event
was cleared.
Event Cause
FIGURE 5.8: Response Time Trend Reason Report
Response Time Trend Reasons Detail Report
Clicking on the Event Cause link at the bottom of the Reasons Report opens the Reasons Detail Report that lists
all events that went into the calculation of the Response Time Report. The Reasons Detail Report includes:
Date—the date and time the event occurred.
Response Time—the amount of time it took for the staff to respond and clear the event.
User—the staff member who responded to the event.
Location—the unit or room to which the device is assigned.
Tx ID—the identification number of the transmitter.
Name—the name of the device or the patient or asset to whom the device is assigned.
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Staff Reports (Tracer Level 4)
Users Report
The User Report lists all of the staff members who are current users of the system. The User Report includes:
User—the name of the staff member.
Login—the login name of the staff member.
Assigned Function— all functions assigned to the user.
Door Card Access— if the user has door card access.
By clicking the Filter button on the bottom of the Users Report, you can filter the report by assigned function as
well as build a report showing users that have not been active in the system for the last 30 days or maximum of 60
days (the previous month plus the preceding number of days in the current month.
FIGURE 5.9: User Report Filter window
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System Reports
User Training Report
The User Training Report tracks the use of the on-line user help feature by staff members with login. The User
Training Report includes:
Event Time—the time the user help file was opened.
User—the staff member who opened the user help file.
Topic—the topic or subject matter of the user help file.
Staff Care Time Report
The Staff Care Time Report enables you to gauge how your staff responds to system events. The Staff Care Time
Report includes:
Responder—the staff member who responded to the event.
Care Time—the difference between the time the event occurred and the time it was cleared at the
computer.
Care Started—the time the event occurred.
Care Completed—when the event was cleared at the computer.
Location—the device, unit, and/or room that received the alarm.
Activity—the description of the event’s activity.
Clear Reason—the event reason used to clear the alarm (when applicable).
Name—the name of the patient or asset to whom the transmitter is assigned.
By clicking the Filter button on the bottom of the report, you can also select the criteria to run a specific Alarm
Response Report.
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Staff Drill Report
The Staff Drill Report lists the drills performed by the staff members. The Staff Drill Report includes:
Time—the time of the staff drill.
Comments—the comments about the drill function performed.
User—the staff member who authorized and performed the drill.
Training Report
The Training Report identifies the training delivered to the patient upon admission. The Training Report
includes:
Name—the name of the patient.
Time—the date the delivery of training was entered into the system.
Handout Training—the date any handout was delivered to the patient.
Video Training—the date any video was shown to the patient.
Verbal—the time any verbal training was delivered to the patient.
User—the staff member who entered dates into the system.
Location—the unit to which the patient is assigned.
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System Reports
Facility Maintenance (Tracer level 5)
System Maintenance Report
The System Maintenance Report lists the maintenance functions performed on the system. The System
Maintenance Report includes:
Time—the time the maintenance was performed.
Comments—the comments about the maintenance function performed.
User—the service personnel who authorized and performed the maintenance.
Low Batteries Report
The Low Batteries Report provides a list of the transmitters and devices that currently have transmitted low
battery signals. The Low Batteries Report includes:
Name—the name of the device or the patient or asset to whom the transmitter is assigned.
Time—the time the low battery was recognized by the system.
Tx ID—the identification number of the transmitter.
Unit—the unit of the device or the patient or asset to whom the transmitter is assigned.
Device—the type of device reading the transmitter signal.
Room—the room of the device or the patient or asset to whom the transmitter is assigned.
Device Fault Report
The Device Fault Report provides detailed information about issues that occurred with system devices. This
Device Fault Report includes:
Time—the time the activity was reported.
Type—the type of event recorded.
Comport—the comport to which the device is assigned.
Physical Address—the network address of the device within the comport.
Location—the unit and room to which the device is assigned.
Last CheckIn—the last time the device checked into the system.
Activity—the description of the event’s activity,.
By clicking the Filter button on the bottom of the Device Fault Report, you can select the criteria to run a specific
report.
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Additional Reports
Census Report
The Census Report lists all of the patients, in the unit you are monitoring, that are currently admitted in the
system. This report is sorted alphabetically by unit and then by patient. The Census Report includes:
Name—the name of the patient.
Gender—the sex of the patient.
Unit—the unit to which the patient is assigned.
Room—the patient’s room number.
Tx ID—the identification number of the alarming band or Wander Management transmitter assigned
to the patient.
Admit Time— the time at which the patient was admitted.
Admitted By—the staff member who performed the admission.
Risk—the risk level assigned to the patient.
Auto Enrolled History Report
The Auto Enrolled History Report lists the alarming band transmitters that were auto-enrolled. This report is a
history report; therefore, not all transmitters listed may be actively monitored by the system at the time of the
report. The report includes:
Enroll Time—the time when the transmitter was auto enrolled.
Location—the alarming band receiver (ABR) that picked up the auto-enroll and the unit the device is
assigned to.
Type—the type of event recorded.
Tx ID—the identification number of the transmitter.
By clicking the Filter button on the bottom of the Auto-Enrolled History Report, you can also select the criteria
to run a specific report.
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System Reports
Adjusted Bands Report
The Adjusted Bands Report enables you to see which alarming band transmitter bands were adjusted. The Adjust
Bands Report includes:
Name—the name of the patient or asset to whom the transmitter is assigned.
Activity—the description of the band adjustment’s activity.
Type—the type of event recorded.
Time—the time of the event.
Tx ID—the identification number of the transmitter.
Location—the device that received the event.
User—the staff member who authorized the adjustment (when applicable).
Risk—the risk level assigned to the patient or asset.
By clicking the Filter button on the bottom of the Adjusted Bands Report, you can also select the criteria to run a
specific report.
Transfer Report
The Transfer Report lists all of the patients or assets who were transferred from one protected area to another
protected area. The Transfers Report includes:
Name—the name of the patient or asset.
Activity—the description of the transfer’s activity.
Type—the type of event recorded.
Time—the time of the event
Tx ID—the identification number of the transmitter (when applicable).
Location—the device that received the event.
User—the staff member who authorized the transfer (when applicable).
Risk—the risk level assigned to the patient or asset.
By clicking the Filter button on the bottom of the Transfer Report, you can select the criteria to run a specific
report.
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Escort Report
The Escort Report lists all of the patients or assets who were escorted from a protected area and back to the same
protected area. The Escort Report includes:
Name—the name of the patient or asset to whom the transmitter is assigned.
Activity—the description of the escort’s activity.
Type—the type of event recorded.
Time—the time of the event.
Tx ID—the identification number of the transmitter.
Location—the device that received the event.
User—the staff member who authorized the escort (when applicable).
Risk—the risk level assigned to the patient or asset.
By clicking the Filter button on the bottom of the Escort Report, you can select the criteria to run a specific
report.
Discharge Report
The Discharge Report lists all of the patients or assets that were discharged from the system within a specified
period of time. The Discharge Report includes:
Name—the name of the patient or asset.
Activity—the description of the discharge’s activity.
Type—the type of event recorded.
Time—the time of the event.
Tx ID—the identification number of the transmitter (when applicable).
Location—the device that received the event.
User—the staff member who authorized the discharge (when applicable.)
Risk—the risk level assigned to the patient or asset.
By clicking the Filter button on the bottom of the Discharge Report, you can select the criteria to run a specific
report.
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System Reports
Device Hardware Report
The Device Hardware Report lists all of the devices in the system. The report includes:
Description—the name of the device.
Type—the type of device.
Comport—the comport to which the device is assigned.
Physical Address—the network address of the device within the comport.
Location—the unit to which the device belongs
H/w Version—the device hardware version.
S/w Version—the device software version.
Linger—the linger time assigned to the EAC.
NOTE: If the device belongs to more than one unit, only the first unit (alphabetically) is
displayed.
Transmitter Report
The Transmitter Report provides general details about transmitters admitted to the system. The Transmitter
Report includes:
Tx —the identification number of the transmitter.
Tx Type—the type of transmitter.
Name—the name of the patient or asset.
Location—the unit to which the device belongs.
Links Report
The Links Report provides general details about mothers and infants admitted to the system. The Link Report
includes:
Link Tx ID—the ID number of the mother transmitter.
Tx ID—the identification number of the infant transmitter linked to the mother transmitter.
Name—the name of the infant.
Unit Name—the unit to which the infant transmitter is associated.
Link Time—the time at which the infant was linked.
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Links Activities Report
The Links Activities Report is a history report of all activities related to mother and infant transmitters that were
linked in the system. This report includes any activity that triggered an event for the linked transmitters. The
Links Activities Report includes:
Name—the name of the infant or mother.
Tx—the identification number of the infant transmitter involved.
Activity—the description of the event.
Time—the time of the event.
MTx—the identification number of the mother transmitter involved.
Location—the device that received the event.
User—the staff member who cleared the event (when applicable).
By clicking the Filter button on the bottom of the Link Activities Report, you can select the criteria to run a
specific report.
Sensatec Report
The Sensatec Report enables you to gauge how your staff responds to Sensatec events. The Sensatec Report
includes:
Name—the name of the patient to whom the control unit is assigned.
Tx ID—the identification number of the control unit.
Location—the device, unit, and/or room that received the alarm.
Activity—the description of the event’s activity.
Event Time—when the event occurred.
Clear Time—when the event was cleared.
Care Time—the amount of time it took for the staff to respond and clear the white alarm.
Clear Reason—the event reason used to clear the alarm (when applicable).
By clicking the Filter button on the bottom of the report, you can also select the criteria to run a specific Sensatec
Report.
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Patient Reports
Patient Reports
Patient reports are specific to the individual patient. They are accessed from the Main tab of the patient’s Admit
Information window. The patient reports are as follows:
Review Info Report
The Review Info Report identifies admit information that was entered for the patient. The Review Info Report
includes the patient’s picture, if entered, and demographic information for the patient and the patient’s contacts.
It also includes the patient’s allergies, medication information, medical history information and any special
instructions that were entered.
Review Activity Report
The patient’s Review Activity Report lists all of the activities or events that have occurred in the system with
respect to the patient. The Review Activities Report includes:
Time—the time of the event.
Activity—the description of the event’s activity.
Type—the type of event recorded.
Reason—the event reason used to clear the alarm (when applicable).
User—the name of the patient to whom the transmitter is assigned.
Location—the device, unit and/or room that received the event.
User—the staff member who authorized or cleared the event (when applicable).
Tx Type—the type of transmitter.
Tx ID—the identification number of the transmitter.
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Review Response Report
The Review Response Report lists the response time for specific events that have occurred for the patient in sixmonth segments and then provides a bar graph to track the number of events. The blue mark indicates the events
for the patient, the red mark indicate the average events for the facility.
FIGURE 5.10: Review Response Report
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Patient Reports
Review Response Reason
By clicking on an event link at the bottom of the report, you can access the Response Reason Report. This report
provides detailed information about the Event Cause that was selected each time an Event was cleared for the
patient and then provides a bar graph to track the response time (in seconds) for those events. The blue mark
indicates the response time for the patient, the red mark indicate the average response time for the facility.
FIGURE 5.11: Review Response Reason Reports
Review Response Reason Detail Report
Clicking on the Event Cause link at the bottom of the Reasons Report opens a Reason Detail Report that lists all
events that went into the calculation of the Review Response Report.
The Detail Report includes:
Date—the date and time the event occurred.
Response Time—the amount of time it took for the staff to respond and clear the event.
Responder—the staff member who responded to the event.
Tx ID—the identification number of the transmitter.
Name—the name of the device or the patient to whom the device is assigned.
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Asset Reports
Asset reports are specific to the individual asset. The Asset Transmitter Report is accessed from the Assets selection
on the Menu bar of the Main window. The Asset Activities Report is accessed from the Main tab of the Asset
Admit Information window.
Asset Transmitter Report
The Asset Transmitter Report lists all the assets that are currently admitted in the system. The Asset Transmitter
Report includes:
Make—the assets manufacturer’s information.
Model—the model/description of the asset.
SN—the serial number of the asset.
Tx ID—the identification number of the transmitter assigned to the asset.
Location—the unit or room to which the asset is assigned.
Asset Activities Report
The Asset Activity Report lists all of the activities or events that have occurred in the system with respect to the
asset. The Asset Activities Report includes:
Time—the time of each event.
Activity—the description of the event’s activity.
Type—the type of event recorded.
Tx ID—the identification number of the transmitter.
Location—the device, unit and/or room that received the event.
User—the staff member who authorized or cleared the event (when applicable).
Reason—the event reason used to clear the alarm (when applicable).
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