RCG RCGI9CRW Access Control System User Manual

RCG Holdings Limited Access Control System

User manual

Biometric Access Control System I9User’s Guide
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment  WAR NING This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.  INFORMATION TO USER: This equipment has been tested and found to comply with the limit of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation; if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1.  Reorient / Relocate the receiving antenna. 2.  Increase the separation between the equipment and receiver. 3.  Connect the equipment into an outlet on a circuit difference from that to which the receiver is connected. 4.  Consult the dealer or an experienced radio/TV technician for help
2Innovative Fingerprint Terminal for Access Control and Time Attendance Fingerprint recognition, now look and feel!zFeatures 2.5" 16M color LCD to display multimedia contents including animation and photos. Invincible speed and capacityzDelivers fingerprint identification speed to perform 3,000 matches in 1 second and internal memory storing up to 40,000 fingerprints and 200,000 event logs. No more wiring!zProvides various external interfaces including Wi-Fi wireless LAN for easy access to the internal user info and event log from a remote PC. Data into your USB drivezUsing USB memory, copies and backs up user info and event log data very easily. World’s best fingerprint recognition algorithmzWorld’s most reliable fingerprint solution that ranked No. 1 in an international fingerprint algorithm contest (FVC2004) with the lowest error rate. Various fingerprint sensorszSupports various fingerprint sensors, including optical, capacitive, and thermal swipe, so users can choose the most suitable fingerprint sensor for their application.Mifare Card Support!zMifare module is built in a Terminal itself. Fingerprint, card, and password can be selected as the authentication method for each user.zTemplate on card supportedReal Time Network operation through Server!zConnected to the BioAdmin Server, terminals can be managed in real time.
3ContentsBefore startzSafety precautions 6zGlossary 8zBasics of fingerprint recognition 9zHow to place a finger 10zProduct contents 12zName of each part 14zInstallation and cable spec. 16For administrators (Basic functions)zEnter Admin menu 19zUsing Admin menu 20zOperation mode setting 21zNetwork setup–TCP/IP 22– Wireless LAN 23– Server                                                           24–Serial 25–USB 26zUser management– Enroll new user 27– Check user info 31– Edit user info 32– Delete user 33– Delete all users 34– Check User DB  35
4ContentsFor Administrators (Advanced functions)zDisplay & sound setting 37zDevice setup– Fingerprint setting 39– I/O setting              41– Door relay setting 42– Change master Password 43– View device info 44– Device reset 45– Factory default 46zLog – Check log  47– Filter log 48– Delete entire log 49zUSB memory 50For General UserszOpen door– Access using 1:N mode 53– Access using 1:1 mode 54zUsing T&A event– T&A event using 1:N mode 56– T&A event using 1:1 mode 57– Using extended T&A events 58zView user’s Access/T&A event records 59zAuthentication procedure as per operation mode 60zAuthentication procedure for T&A event  61AppendixzList of Admin menu 62zSpecifications 63zTroubleshooting 64zDevice cleaning 65
5Safety precautionsThe list below is to keep user’s safety and prevent any loss. Please read carefully before use.Do not install the device in a place subject to direct sun light, humidity, dust or soot.Do not place a magnet near the product. Magnetic objects such as magnet, CRT, TV, monitor or speaker may damage the device.Do not place the device next to heating equipments.Be careful not to let liquid like water, drinks or chemicals leak inside the device. Clean the device often to remove dust on it. In cleaning, do not splash water on the device but wipe it out with smooth cloth or towel. Before Start
6Safety precautionsThe list below is to keep user’s safety and prevent any loss. Please read carefully before use.Do not drop or damage the device. Do not press two buttons at the same time.Do not disassemble, repair oralter the device.Do not let children touch the device without supervision.Do not use the device for any other purpose than specified. Contact your nearest dealer in case of a trouble or problem. Before Start
7GlossaryAdministratorzA special user who are authorized to manage the settings and user information of a device. Administrators can enroll or delete users and change settings of the device. 1:1 ModezIn 1:1 mode, a user should enter his/her user ID first. After then, the user is requested to place a finger or enter a PIN. In this mode, user’s scanned fingerprint is matched against only one fingerprint specified by the user ID.1:N ModezIn 1:N mode, a user places his/her finger without entering any ID. Then the device compares the user’s scanned fingerprint with the whole enrolled fingerprints in its internal database.Template on cardzThe user information can be stored to a smartcard, including fingerprint templates. This eliminates the need to store user’s information to the device, enhancing security and ease of management.Fingerprint EnrollmentzA process of extracting features of a fingerprint image obtained from a fingerprint sensor and saving them into the internal memory of a device. The fingerprint data is called a fingerprint template. Before Start
8Basics of fingerprint recognitionWhat is fingerprint recognition?zFingerprint is an individual’s own biometric information and does not change throughout his/her life. Fingerprint recognition is a technology that verifies or identifies an individual using such fingerprint information.zFree from the risk of theft or loss, fingerprint recognition technology is being widely used in security systems replacing PIN or cards. Process of fingerprint recognitionzFingerprint consists of ridges and valleys. Ridge is a flow of protruding skin in a fingerprint while valley is a hollow between two ridges. Each individual has different pattern of ridges and valleys and finger recognition makes use of such originality and uniqueness of these patterns.zFingerprint sensor generates 2-dimentional fingerprint image using different technology. According to the sensing technology, fingerprint sensors are classified into optical, capacitive, or thermal. zFingerprint template is a collection of numeric data representing the features of a fingerprint. Fingerprint templates are saved inside the memory of i9 and used for identification. Secure way to protect personal information zTo avoid privacy concern, Suprema’s fingerprint products do not save fingerprint images itself. It is impossible to reconstruct a fingerprint image from a fingerprint template which is just numeric data of the features of a fingerprint. Before Start
9How to place a fingerSelect a finger to enrollzIt is recommended to use an index finger or a middle finger. zThumb, ring or little finger is relatively more difficult to place in a correct position.How to place a finger on a sensorzPlace a finger such that it completely covers the sensor area with maximum contact. zPlace core part of a fingerprint to the center of a sensor.People tend to place upper part of a finger.The core of a fingerprint is a center where the spiral of ridges is dense. Usually core of fingerprint is the opposite side of the lower part of a nail. Place a finger such that the bottom end of a nail is located at the center of a sensor.zIf a finger is placed as in the right picture, only a small area of a finger is captured. So it is recommended to place a finger as shown in the left picture. Suprema’s fingerprint products show an outstanding recognition performance regardless of the user’s fingerprint skin condition or the way of fingerprint positioning. However, following tips are recommended to get more optimal fingerprint recognition performance.Before Start
10How to place a fingerTips for different fingerprint conditionszSuprema’s fingerprint products are designed to scan fingerprint smoothly regardless of the conditions of a finger skin. However, in case a fingerprint is not read well on the sensor, please refer to the followings tips. If a finger is stained with sweat or water, scan after wiping moisture off.If a finger is covered with dust or impurities, scan after wiping them off.If a finger is way too dry, place after blowing warm breath on the finger tip.Tips for fingerprint enrollmentzIn fingerprint recognition, enrollment process is very important. When enrolling a fingerprint, please try to place a finger correctly with care. zIn case of low acceptance ratio, the following actions are recommended.Delete the enrolled fingerprint and re-enroll the finger.Enroll the same fingerprint additionally.Try another finger if a finger is not easy to enroll due to scar or worn-out.zFor the case when an enrolled fingerprint cannot be used due to injury or holding a baggage, it is recommended to enroll more than two fingers per user. Before Start
11Product ContentsBasic ContentsProduct Contentsi9 fingerprint terminal Wall mounting metal bracketUSB cableWall mounting screws and holders - 3 ea Star-shape screw for fixing main bodyStar-shape small wrenchExt cables Software CDBefore Start
12Product ContentsOptional accessories12V power adaptorBefore StartInterphoneUSB memory Wireless LAN Access PointzRecommended power supply12V ±10%, at least 1500mA for i9 alone installation.Comply with standard IEC/EN 60950-1To share the power with other devices, use a power supply with higher current ratings.
13Name of each partFront MicrophoneUsed when connected to interphone.Color LCD Displays terminal status (T&A mode, notice, etc.) and current time. Navigation key▼: Move down in Admin menu or view detailed T&A function key▲: Move up in Admin menu or hide detailed T&A function key►: Show the next setting value in Admin menu or input a dot (.) when entering IP address◄: Show the previous setting value in Admin menu or delete a numeric when entering user ID or PINOK : Confirm the selected setting or initiate a fingerprint scanning manually.LED Blue LED is turned on with power supplied and flickers when waiting for fingerprint scanning. SpeakerOutputs various sound effects, music, and voices.Fingerprint sensorPlace a finger here to scan fingerprint.Numeric key 0~9Used to enter user ID or PIN.Function keyUsed to input a T&A event and initiate fingerprint scanning.ESC keyUsed to enter Admin menu from initial display or return to the previous menu from Admin menu. CALL keyWhen connected to interphone, press this button to ring the interphone.RF card reading part (RF model only)Place RF card here to readBefore Start
14InstallationInstallation exampleExit ButtonDoor LockPC Network hub6pin cable3pin cable7pin cableEthernetUSBUSBRS232Before Start
15Cable spec.Before Start5113141417PIN DESCRIPTIONPOWER +POWER -INTERCOM AUDIOINTERCOM DATASHIELD GNDPIN NUMBER12345INTERCOM CABLEPIN DESCRIPTIONRELAY NORMAL OPENRELAY COMMONRELAY NORMAL CLOSEPIN NUMBER123RELAY CABLEWIRE SPECIFICATIONRED/24AWG/300mmBLACK/24AWG/300mmORANGE/24AWG/300mmBLUE/24AWG/300mmGRAY/24AWG/300mmWIRE SPECIFICATIONWHITE/26AWG/300mmBLUE/26AWG/300mmORANGE/26AWG/300mmPIN DESCRIPTIONRS-485 TRX-RS-485 TRX+RS-485 GNDPIN NUMBER123RS-485 CABLEWIRE SPECIFICATIONYELLOW/26AWG/300mmBLUE/26AWG/300mmBLACK/26AWG/300mmSHIELD GND 4GRAY/26AWG/300mmPIN DESCRIPTIONRS-232 TXRS-232 RXRS-232 GNDPIN NUMBER123RS-232 CABLEWIRE SPECIFICATIONWHITE/26AWG/300mmORANGE/26AWG/300mmBLACK/26AWG/300mmSHIELD GND 4GRAY/26AWG/300mmPIN DESCRIPTIONTTL IN0/WIEGAND IN0GNDTTL IN1/WIEGAND IN1PIN NUMBER123TTL IN/OUT CABLEWIRE SPECIFICATIONBLUE/26AWG/300mmBLACK/26AWG/300mmYELLOW/26AWG/300mmGND 4BLACK/26AWG/300mmTTL OUT0/WIEGAND OUT0TTL OUT1/WIEGAND OUT156GREEN/26AWG/300mmWHITE/26AWG/300mmGND 7BLACK/26AWG/300mm
16For Administrators - Basic FunctionsBasic information for the device administrators. It includes key items such as basic menu usage, operation mode setting, network connection, and user management.
17Enter Admin MenuPress ESC key to enter Admin menu from the initial display.Enter master password and press OK key.z[Note] As there’s no master password enrolled in a device by factory default, you can enter Admin menu just by pressing OK key. For security reason, set a master password right after the product installation. Please refer to <Change master PW> to see how to set a master password.Instead of entering master password, administrator can place his/her finger to enter Admin menu. z[Note] “Master password” is a unique password of the device, different from the PIN (user password) of an administrator. It is necessary to enter master PW or place a finger. It is not possible to enter Admin menu by entering his/her PIN.z[Note] If an administrator is enrolled, entering the master password is inhibited, allowing only administrator fingers to access the admin menu.If the master password is entered successfully, initial Admin menu appears on display.▼T&AAdmin fingerprint or master passwordOK ESCDeviceUserModeDisplayLogNetworkFor Administrators - Basic Functions
18Using Admin MenuMain functions of initial Admin menu are as follows. For the entire Admin menu list, refer to <List of Admin menu>.zUser : user management such as user enroll/delete/edit.zMode : set device’s operating mode.zDisplay : set device’s language, background, sound volume, etc.zLog : check the access and attendance event records.zDevice: set various settings for finger scan, I/O ports, door relay, etc.zNetwork : set interface such as TCP/IP, serial communications, USB.To enter a desired submenu from initial Admin menu, move to the desired menu using a navigation key and press OK key. In a submenu, you can move to desired item using up/down navigation key. To change settings of each item, use left/right navigation key. zIf you press OK key, changed setting is applied and move to the previous menu. If you press ESC key, changed setting is not applied and move to the previous menu. Press F4 key anytime in Admin menu to exit from Admin menu and move to initial display.z[Note] For security reasons, the display will automatically return to the initial display after a certain time period without any key input in Admin menu. If you do not want this function or want to change the time period, refer to <Display and sound setting>.For Administrators - Basic Functions
19Operation mode settingIf  you select Mode on initial Admin menu, following menus appear on the display. Mode◁Finger or PIN▷1:1 Mode1:N ModeT&AT&A keyCard Mode◀Auto      ▶◀Enabled    ▶◀F1         ▶◀In          ▶◀Use Relay  ▶After installation, it is necessary to select  an operation mode suitable for its usage. zSetting : Finger or PIN / Finger Only / Pin Only / Card Only / Card+Finger+PINzAfter entering ID on 1:1 mode, set whether you will use fingerprint, PIN, or either for authentication. In case of card, using card onlyenables users to access just by placing the card.zSetting: Auto / OK/T&A Key / DisabledzAuto : Fingerprint sensor is always on standby. So, if a finger is placed, identification starts automatically. zOK/T&A key : After pressing OK key or T&A function key, fingerprint sensor is turned on to scan a fingerprint.  zDisabled : 1:N identification is not used. In order to enhance the security level of your system, you can use 1:1 mode in which users should enter their ID first. zSetting : enabled/disabledzDecide whether or not to use T&A function. In case of using T&A,user can input T&A events using basic function keys F1~F4. Also,after pressing ▼key on initial display, user can enter extended T&A events. zIn case of using the device for access control only, you don’t need to use T&A functions. zShows T&A event set on each function key. zIn order to set extended T&A events for a specific application, use BioAdmin program on PC.1:1 Mode1:N ModeT&AT&A keyFor Administrators - Basic Functions◀CSN Only  ▶
20Operation mode settingIf  you select Mode on initial Admin menu, following menus appear on the display. Mode◁Finger or PIN▷1:1 Mode1:N ModeT&AT&A keyCard Mode◀Auto      ▶◀Enabled    ▶◀F1         ▶◀In          ▶◀Use Relay  ▶zSetting : CSN Only / Template on cardzCSN Only : The CSN(Card Serial Number) of the Mifare card is used as unique identifier for a user. The user information is stored to the device.zTemplate on card : The user information, including the fingerprint template, is stored on the smartcard, rather than the i9 deviceCard ModeFor Administrators - Basic Functions◀CSN Only  ▶
21TCP/IPIf you select Network on initial Admin menu, Network Setup menus appear on the display. If you select TCP/IP on network menu, following menus appear on the display. To use the device connected to PC, you need to set up the network according to your connection type. Network SetupUSB MemoryTCP/IPSerialUSBLAN Type zSetting : Disable/Ethernet/Wireless LANzUsed when connected to PC via Ethernet using RJ45 connector on the rear of the device. zSetting : 1/4/8/16zShows figures of BioAdmin that are accessible to terminal.zSetting : Use/not use.zIt sets Use or Not Use of SSL between the BioAdmin and i9.zSetting : Use/not usezUsing DHCP, you can receive IP address and other necessary setting from server automatically. zCheck whether an appropriate DHCP server is available in your network environment before use. zWithout using DHCP, IP address, gateway, and subnet need to be entered manually. Inquire necessary settings to network administrator. Max connDHCPIP Address, gateway, subnetFor Administrators - Basic FunctionsSSLTCP/IP◁Ethernet    ▷LAN TypePortMax Conn.SSLDHCPIP AddressGatewaySubnet1470◀1           ▶◀Not Use     ▶◀Use        ▶F1 More
22Wireless LANIf you press F2 key on TCP/IP menu, following menus appear on the display. To set up the wireless LAN, select the wireless LAN AP. Preset zSelect a wireless LAN AP among the preset AP devices. zIf there is no preset wireless LAN AP, add the wireless LAN AP using BioAdmin program on PC. You can add up to 4 wireless LAN AP.zShows the operation mode of the wireless LAN AP.zShows the ESSID of the wireless LAN AP.zShows the authentication mode of wireless LAN AP.zShows the encryption method of the wireless LAN AP.zShows the network condition of the currently used wireless LAN AP. ModeAuthenticationFor Administrators - Basic FunctionsWireless LAN◁WPA       ▷PresetModeESSIDAuthenticationEncryptionLink QualityInfrastructurei9_wepOpenWEP64/128/2560%ESSIDEncryptionLink Quality
23ServerIf you press F3 key on Server menu, following menus appear on the display. To set up the network to the Server. Server zSet Use or Not use of server.zSet Server IPzSet Server portServer IPFor Administrators - Basic FunctionsServer◁Not Use     ▷ServerServer IPPortPortzSet SSL   Mode as  “Not Use” and  Server mode to “Use”(Put server IP and Port  information) if sever access is executed for the first time and another server DB rather than previously is accessed.zAfter the previous process, i9 with unauthorized certificate in BioAdmin client program will be shown and issuing certificate is needed.zAfter issuing certificate, system will be rebooted and accessed to server automatically.zAfter rebooting, SSL mode will be automatically change to “USE”, zAfter issuing certificate, SSL Mode and server mode will be set to “USE” and  there is no need to set up configurations of server and i9.zTo use previous version of BioAdmin or access to i9 directly using BioAdmin 4.1 without accessing to server (3.* version), SSL and server mode are set on “Not Use”zFor more information on server setup, please refer to BioAdmin manual.
24SerialTo connect the i9 to the serial port of host PC, designate the baudrate of the serial communication. RS485 zSetting :Disable/9600/19200/38400/57600/115200zUsed when connecting to the serial port of PC using 4pin connector on the rear of the device.zIn the serial communication, the speed represents the frequency of carrier wave’s changing status per sec, called baudrate. zDefault is 115200 bps.zIf you have communication error in serial communication, setting a lower baudrate may solve the problem. zSetting : Disable/9600/19200/38400/57600/115200zUsed when connecting to the serial port of PC using 4pin connector on the rear of the device, or with i4 controller via RJ45 connector.zSetting: Disable / EnablezUsed to connect to i4 controller. You should set 38400 bps for RS232 option above to connect to a i4 controller.zSetting: i4 controller’s serial numberzEnter i4 controller’s serial number to get connected.Serial◁115200     ▷RS485RS232ControllerController IDFor Administrators - Basic Functions◀115200     ▶RS232To connect i9  to the serial port of PC, you need to select the buadrate of the serial communication.◀Disable     ▶◀12345678   ▶ControllerController ID
25USBIf you select USB on network submenu, USB setting menu appears on the display. USB zSetting : Enable/DisablezUsed to connect the mini USB port on the bottom of the device tothe USB port of PC.z[Note] For security reasons, USB is set as Disable by the factory default. When you connect device to PC using USB, the setting should be changed to Enable in advance. USB◁Disable     ▷USB PortFor Administrators - Basic FunctionsTo connect the i9 to the USB port of host PC, enable the  USB communication.
26Enroll New UserIf you select User on initial Admin menu, User Management menus appear on the display.  If you select Enroll User on user menu, following menus appear on the display. How to enroll the user information and fingerprint. User ManagementEnroll UserEdit UserDelete All UsersCheck User DBFormat CardEnroll User123456User IDAdmin LevelPasswordGroup 1Group 2Group 3Group 4◀Normal     ▶◀None      ▶◀None      ▶◀None      ▶◀None      ▶User ID zSetting: Device/CardzSpecifies the target the user is enrolled to.zSelect “Device” to store the user data to the i9’s memory.zSelect “Card” to issue a smartcard with templates and user data. No data will be stored to the device.zBy default, the lowest available ID is displayed on the ID part of the menu. Enter your desired ID. zUser ID can be set between 1 and 4,294,967,295.zSetting : Normal/AdminzDecide user level as normal user or administrator. zAdministrator is authorized to manage user info, ie. enroll user, delete user, and change various settings of the device. zIt is recommended to enroll at least 1 or 2 users as administrator. zEnter password used in 1:1 mode. If you want to use fingerprint only, leave password as blank.zSelect access group in which the user belongs to. To edit accessgroup, use BioAdmin program on PC.Admin LevelPasswordGroup 1 ~ Group 4For Administrators - Basic FunctionsFormat Card
27Enroll New UserIf you enter all the necessary items for enrollment and press OKkey, the following fingerprint menus appear on the display.Finger NozSetting : 1/…/5/Nonez1-5 fingers can be enrolled for each ID.zEnrolling more than two fingers per user can be useful in a case of injury of a finger.zFor a user whose fingerprint is weak or worn-out, enrolling the same finger twice or more can reduce failure rate. zIf you want to use PIN only instead of fingerprint, select None.zSetting : None/Last FingerzDuress is of vital importance in a situation when user is threatened to open a door by an intruder. If a duress finger is entered, a door opens normally but the device can send a duress signal to ring an emergency call or alarm. zIf you select Last Finger on the duress menu, the last fingerprint enrolled is assigned as a duress finger. For example, if you enroll three fingers and select Last Finger for duress, the first and second fingers are enrolled as normal fingers and the third finger as aduress finger. zTo use duress finger, more than two fingerprints should be enrolled, ie., Finger No. should be more than 2.zDuress finger should be different from normal finger enrolled inadvance. DuressFor Administrators - Basic FunctionsEnroll Finger◁None       ▶Finger NoDuressDaily LimitTime LimitCardBypass CardInput TypeCard ID◀None       ▶00◀Wiegand    ▶◀Use        ▶◀Read Card ID▶
28Enroll New UserIf you enter all the necessary items for enrollment and press OKkey, the following fingerprint menus appear on the display.Daily Limit zIt sets the limit to the number of access for a user in a day.If this is set as 0, user can access many times without limit.zIt sets the minimum interval between the accesses of a user.If it is set as 0, there will be no minimum interval between theaccesses for that user. zSetting : Not Use/RF Card/WiegandzIt sets Use or Not use of card and the type of card.zSetting : Use/Not UsezIt sets authentication with card only, not with any additional procedure.zSetting : Direct Input/Use ID/Read Card ID.zIt sets Card ID Input type.zIn case of Manual Input, users enter card ID directly. In case of User ID, users set card ID as user ID. In case of Read Card ID, it will be read from card.Time LimitFor Administrators - Basic FunctionsEnroll Finger◁None       ▶Finger NoDuressDaily LimitTime LimitCardBypass CardInput TypeCard ID◀None       ▶00◀Wiegand ▶◀Use        ▶◀Read Card ID▶CardBypass CardInput TypeCard ID
29Enroll New UserAfter selecting Finger No. and Duress and pressing OK, now you should place a finger on a sensor for enrollment.zFor enrollment, the same finger should be placed twice according to the messages shown in the display. zIf Finger No. is set more than 2, the device asks for the scan of the next fingerprint continously.zAfter placing a finger on a sensor, user can see the captured fingerprint image on the display. If you do not want to display fingerprint images on display, you can change settings at “Device – Fingerprint – View Image” menu.zIf the two fingerprints are different from each other, enrollment process stops with a message “Two fingerprints do not match”.zIf duress finger is same as normal finger enrolled beforehand, enrollment process also stops with a message “Duress not allowed for the same finger”. Please place a finger correctly referring to <How to place a finger>.If all the fingerprints are entered correctly, Enroll Success message appears on the display together with a user ID and the fingerprint enrollment process is completed. After enrolling fingerprints of one user, the display shows the next user ID to enroll the next user. If you do not want to enroll more users, press F4 to exit to initial display.Enroll FingerFinger 1Place the First FingerEnroll FingerEnroll Success123456For Administrators - Basic Functions
30Check User InfoIf you select Edit User on User Management menu, user info of each users are displayed. You can change user ID using a left/right navigation key. If you enter user ID with the numeric key, you can directly moveto the user info the entered user ID. zIf there is no user with the selected ID, “None” message is indicated on the Name field of the display. In that case, if you press  left/right navigation key, you can go to the closest valid user ID.Additional info such as user name, department and company name can be entered using BioAdmin software on PC.If you press F1 key, active function keys at this menu are displayed, OK, F2 and F3. Check user info of currently enrolled users.Edit User◀123456    ▶User IDNameDept.Admin LevelPasswordNo of FingerGroup 1AdminRegistered2NoneF1 MoreEdit User123456User IDNameDept.Admin LevelPasswordNo of FingerGroup 1AdminRegistered2NoneOK Edit UserF2 FingerF3 DeleteF1 MoreFor Administrators - Basic Functions
31Edit User InfoIf you press OK key at Edit User menu, the selected user info isdisplayed and can be edited in the same way as in the Enroll User process. You can change admin level, password and groups.If you want to re-enroll fingerprints of the user, press F2 key at Edit User menu. You can select the number of fingerprints and duress and then re-enroll fingerprints.User info can be changed and fingerprints can be re-enrolled. Enroll Finger2Finger NoDuress ◀Last Finger  ▶Edit User : 123456◁Normal      ▷Admin LevelPasswordGroup 1Group 2Group 3Group 4*******◀None      ▶◀None      ▶◀None      ▶◀None      ▶For Administrators - Basic Functions
32Delete UserIf you want to delete the user, press F3 key at Edit User menu. Press OK key to confirm the deletion of the user.z[Note] Deleted user info can’t be retrieved unless the info remains in BioAdmin software on PC. Delete user from device while checking currently enrolled user info.Edit UserDo you want to delete this user?OK ESCF1 MoreFor Administrators - Basic Functions
33Delete All UsersBack to User Management menu, select Delete All User to delete all users in the device.Press OK key to confirm the deletion of all users.z[Note] Once all users are deleted, deleted user info cannot be retrieved unless the info remains in BioAdmin software on PC. z[Note] The data of administrators who is operating the menu is also deleted by this operation. Therefore, in order to enter Admin menu again, you should remember the master password before deleting all users.Delete all user currently enrolled in device. User ManagementDo you want to delete all users?OK ESCFor Administrators - Basic Functions
34Check User DB If you press Check User DB on User menu, following menus appear on the display. Press OK key to check the user DB.zIf there is an error on the user DB, it will be automatically corrected by this procedure. If it fails to correct, an error message appear on display. Check and correct errors in the user information stored on device. User ManagementDo you want to check user DB errors?OK ESCFor Administrators - Basic Functions
35Format CardSelect Format Card on user menu, to delete user information on a smartcard. Place a template card to delete user informationHow to enroll the user information and fingerprint. For Administrators - Basic FunctionsUser ManagementFormat CardPlace a card
36Enroll to CardIf you select User on initial Admin menu, User Management menus appear on the display.  If you select Enroll to Card on user menu, following menus appear on the display. How to enroll the user information and fingerprint. User ManagementEnroll UserEdit UserDelete All UsersCheck User DBFormat CardEnroll To CardUser ID zEnter your desired ID. zUser ID can be set between 1 and 4,294,967,295.zSetting : 1/2/Nonez1-2 fingers can be enrolled for a card.zFor a user whose fingerprint is weak or worn-out, enrolling the same finger twice can reduce failure rate. zIf you want to use PIN only instead of fingerprint, select NonezSetting : None/Last FingerzDuress is of vital importance in a situation when user is threatened to open a door by an intruder. If a duress finger is entered, a door opens normally but the device can send a duress signal to ring an emergency call or alarm. zIf you select Last Finger on the duress menu, the last fingerprint enrolled is assigned as a duress finger. For example, if you enroll three fingers and select Last Finger for duress, the first and second fingers are enrolled as normal fingers and the third finger as aduress finger. zTo use duress finger, more than two fingerprints should be enrolled, ie., Finger No. should be more than 2.zDuress finger should be different from normal finger enrolled inadvance. Finger NoDuressFor Administrators - Basic FunctionsEnroll to Card123456User IDFinger NoDuressBypass CardPasswordGroup 1Group 2Group 3Group 4◀None      ▶◀None      ▶◀None      ▶◀None      ▶◀None      ▶◀None      ▶◀Not use    ▶
37Enroll to CardIf you select User on initial Admin menu, User Management menus appear on the display.  How to enroll the user information and fingerprint. User ManagementEnroll UserEdit UserDelete All UsersCheck User DBFormat CardEnroll To CardBypass Card zSetting : Use/Not UsezIt sets authentication with card only, not with any additional procedure.zEnter password used in 1:1 mode. If you want to use fingerprint only, leave password as blank.zSelect access group in which the user belongs to. To edit accessgroup, use BioAdmin program on PC.PasswordGroup 1 ~ Group 4For Administrators - Basic FunctionsEnroll to Card123456User IDFinger NoDuressBypass CardPasswordGroup 1Group 2Group 3Group 4◀None      ▶◀None      ▶◀None      ▶◀None      ▶◀None      ▶◀None      ▶◀Not use    ▶
38For Administrators - Advanced FunctionsDetailed information for device administrators. It includes specific items such as display and sound setting, fingerprint authentication setting, and log check.
39Display & Sound SettingIf you select Display on initial Amin menu, following menus willappear on the display. Change device’s display and sound settings.zSetting :Korean/English/CustomzSelect a language to be used zTo use custom language, appropriate language config. file needs to be downloaded to the device using BioAdmin program on PC. Please contact Suprema for details.zSetting : Logo/Slide Show/NoticezDecide background of initial display. In case of Logo, one photoassigned as logo is displayed all the time. In case of Slide Show, multiple photos are displayed at the interval of 5 seconds in turn. In case of Notice, one photo is displayed as a background and a notice is scrolled down over the background.zIn order to change background images, use BioAdmin program on PC.zSetting : Time/None zSub Info is a display area in the bottom side of the display. Current date and time will be shown with a selection of Time. Or the area can be left blank with the selection of None. zSetting : Infinite/10 sec/20 sec/30 seczIf there’s no key input during this time out period on Admin menu, the device automatically returns to initial display for securityreason. zSetting : 0.5sec/1sec/2sec/3sec/4sec/5seczIt sets message time in display upon the fingerprint matching.zSetting : 0%/10%/20%/…/100%zSet output volume of the device sounds. 100% is the maximum. At setting 0%, sound is turned off.LanguageBackgroundSub InfoTimeoutVolumeFor Administrators - Advanced FunctionsMsg TimeDisplay◁English      ▷LanguageBackgroundSub InfoTimeoutMsg TimeVolume◀Logo      ▶◀Time      ▶◀Infinite     ▶◀2 sec      ▶F1 Time20%
40Display & Sound SettingIf you select Display on initial Amin menu, following menus willappear on the display. Change device’s display and sound settings.zDate : YYYYMMDDzTim : hhmmsszTime synchronization :  Terminal time will be synchronized with server time.zDate format : MM/DD or DD/MMTimeFor Administrators - Advanced FunctionsDisplay◁English      ▷LanguageBackgroundSub InfoTimeoutMsg TimeVolume◀Logo      ▶◀Time      ▶◀Infinite     ▶◀2 sec      ▶F1 Time20%
41Fingerprint SettingIf you select Device on initial Admin menu, Device Setup menus appear on the display.If you select Fingerprint, following menus appear on the display.In this manual, the default setting is in bold font.Change various settings for fingerprint authentication.zSetting : Normal/Secure/Most SecurezSecurity level is determined by FAR (False Acceptance Ratio). FAR refers to the percentage of acceptance by unregistered fingerprints. Therefore, the lower the percentage is, the higher the security level is. However, as the FAR and FRR (False Reject Rate) are in reverse proportion to each other, the higher security level will indue bigger FRR, ie., more failure for registered fingers. zFor general T&A applications, normal level is recommended. However, in case of an access control application requiring a higher security level, it is recommended to apply the security level as secure or most secure. SecurityDevice SetupFingerprintI/ODoor RelayMaster PasswordDevice InfoDevice ResetFactory DefaultFor Administrators - Advanced FunctionsFingerprint◀Normal     ▶SecurityFast ModeQualityView ImageSensitivityTimeout(Sec)Encryption◀Normal     ▶◀Normal     ▶◀Visible      ▶◀7 (Max)   ▶◀10        ▶Not Use
42Fingerprint SettingzSetting : Normal/Fast/FastestzUsing 1:N mode with more than hundreds of users, identification may take somewhat longer. In this case, you can change the fast mode to Fast or Fastest. By doing so, identification speed becomes faster in sacrifice of a little higher FRR. zSetting: Weak/Normal/StrictzQuality level decides the strictness of quality check of the input images. With a strict quality level, the device may reject a low quality input fingerprint more.zSetting : Visible/InvisiblezProper enrollment can be induced by showing the image of the entered fingerprint on LCD screen upon enrollment. zSetting : 0(min)/1/2/3/4/5/6/7(max)zSet sensitivity of fingerprint sensor in a capture of a fingerprint. At a high sensitivity level, it is easier and faster to capture a fingerprint. On the other hand, at a low sensitivity level, the image quality of the captured fingerprint can be more stable.  zIn normal applications, maximum level is recommended. If the recognition is not satisfactory for wet fingerprints, reducing sensitivity may solve the problem.zSetting : 1/2/…/10/…/19/20zSet standby time for fingerprint enrollment. If a user does not place a finger within the time, a timeout message appears on the display. zSetting : 0/1/2/…./10zIt means the time of delay from 1:N authentication to next stand-by authenticationzSetting : Not Use / UsezShows whether the i9 is currently using the template encryption or not. Encryption can not be set on the device itself, but should be set using BioAdmin program on PC. Fast ModeQualityView ImageSensitivityTimeout(Sec)For Administrators - Advanced FunctionsEncryption1:N Delay
43I/O SettingIf you select I/O on device menu, following menus appear on display. I/O◁Disabled    ▷Input 0Input 1Output 0Output 1Duration(ms)Tamper SW◀Disabled    ▶◀Disabled    ▶◀Disabled    ▶1000◀None       ▶Change various settings for I/O.zSetting : Disabled/Exit/WiegandzIn case of using the input port for RTE(exit button), select Exit.zIn case of using input as Wiegand, input 0 and input 1 are set as Wiegand. zSetting: Disabled/Duress/Tamper SW/Auth Success/Auth Fail/WiegandzCan send outputs for various events.zIn case of using output as Wiegand, output 0 and output 1 are set as Wiegand. zSet the cycle of output signal. Default is 1sec (1000ms).zSetting : None/Lock SystemzTamper switch is turned on when a housing(case) of i9 is opened.zIf the setting is in “Lock System”, the device is automatically locked when a tamper switch is on.zThis can be useful in security when an intruder opens the housing of i9 to enter a building. z[Note] Once i9 is locked, lock can be released only when the master password is entered. It cannot be released by administrator’s fingerprint.Input 0 & Input 1Output 0 & Output 1Duration(ms) Tamper S/WFor Administrators - Advanced Functions
44Door Relay SettingIf you select Door Relay on device menu, following menus appear on the display. Change various settings for door relay.zSetting: All events / Authentication +T&A event/T&A event/Verification/DisabledzIn case of All events, door opens for all authentication success(1:1 PIN auth.,1:1 fingerprint auth.,1:1 fingerprint verification)zIn case of authentication with T&A event, door opens only by the specific events for which door use is allowed and also door opens only byauthentication.zIn case of selected T&A, door opens only by the specific events for which door use is allowed.zIn case of authentication, door opens only by authentication without T&A event zIn case of disabled, i9 will not drive an internal relay to open a door by any of events or authentication.zOnce a door is open, the door can be locked again after this duration.zDecide time to lock(close) the door by force. zDuring lock time, general users cannot open door while only administrators are allowed.zThe lock time can be set by BioAdmin program on PC.zDecide time to open the door by forcezThe unlock time can be set by BioAdmin program on PC.zSetting : Disable / EnablezTo connect and use an optional interphone with i9, enable interphone on this menu. CALL button and interphone communication of i9 will operate only when this menu is set as Enable. Driven byFor Administrators - Advanced FunctionsDoor Relay◁All Event   ▷Driven byDuration(sec)Lock TimeUnlock TimeInterphone3◀None      ▶◀None      ▶◀Disable    ▶Duration (sec) Lock timeUnlock timeInterphone
45Change Master PasswordIf you select Master Password on device menu, Master Password menus appear on the display. Enter current master password to “Current” and a new master password to “New” & “New (again)”. Then press OK key to confirm. zDefault password is blank (no need to type).  z[Note] With this master password, one can enroll or delete usersand change settings of i9. Please be careful not to disclose master password except Administrators. When you forget master passwordzIf there is a user enrolled as administrator : you can enter Admin menu using administrator’s fingerprint and return the password as blank by selecting the Factory Default on Device menu. However, in this case, other settings of the device also return to defaults.zIf there’s no user enrolled as administrator : contact the dealer you purchased the device.Master PasswordCurrentNewNew(Again)Change master PW.For Administrators - Advanced Functions
46View Device InfoIf you select Device Info on device menu, following menus appear on the display.View device’s basic info such as model name and version.zModel name is displayed according to types of fingerprint sensor.zOptical sensor : BST-OCzCapacitive sensor : BST-TCzThermal swipe sensor : BST-FCzDevice ID number is displayed.zDevice’s Ethernet MAC address is displayed.zDevice’s hardware version is displayed.zDevice’s firmware version is displayed.zFirmware and kernel can be upgraded using BioAdmin program when new firmware is released. zDevice’s Kernel ver. Info is displayed.zOverall available storage and currently used storage are displayed.zIn the internal memory of i9, various information like user info, log, background and sounds are stored, so used memory changes by the size of these information. ModelDevice IDHW VersionKernel Ver.MACFW VersionMemoryDevice InfoStandardModelDevice IDMACHW VersionFW VersionKernel Ver.Memory130100:17:fc:10:05:15Rev. E V1.07/19 MBFor Administrators - Advanced Functions
47Device ResetIf you select Device Reset on device menu, a message to restart i9 appears on the display.Press OK key to reset device. Device reset takes normally 20-30 seconds and it may take a bit longer for network connection.If you change language of i9, you should reset i9 to apply the new language. If device becomes unstable for any reason, in most of cases, device reset can solve the problem.Reset system.Device SetupDo you want to restart i9? OK ESCFor Administrators - Advanced Functions
48Factory DefaultIf you select Factory Default on device menu, a message to reset to default appears on the display.Press OK key to change system’s various settings as factory defaults.z[Note] Be sure that various settings, background, sounds and notice will be deleted.User info and log data are not deleted. To delete user info, refer to <Delete All Users>. To delete log data, refer to  <Delete Entire Log>.Restore device’s all settings to factory defaults. Device SetupDo you want to reset to default?OK ESCFor Administrators - Advanced Functions
49Check LogIf you select Log on initial Admin menu, log events appear on the display. You can check logs from the latest one.Press up/down navigation key to scroll a log one by one.Press left/right navigation key to scroll a log by page (8 logs).Press F1 key to display available additional function key.zOK : LatestzF2 : FilterzF3 : DeletePress OK key to display the latest log.Check logs for various events accumulated in device.Log List9/14 13:39 Duress (Menu) 1234569/14 13:30 Identify OK (Menu) 11119/14 13:25 Duress (Menu) 1234569/14 12:51 Identify OK (Menu) 11119/14 12:45 Duress (Menu) 1234569/14 12:43 Identify OK (Menu) 11119/14 12:39 Duress (Menu) 1234569/14 12:26 Identify OK (Menu) 1111F1 MoreFor Administrators - Advanced Functions
50Filter LogIf you press F2 key on Log menu, following menus appear on the display. Check specific log events by filtering the log events stored on device. For Administrators - Advanced FunctionszSelect the filter ID.zDevice can store up to 4 filters. zSetting : All/Today/Yesterday/Last 3 days/Last 1 week/Last 1 monthzDesignate the time to filter.zSetting : All/Success/Fail/IO/Duress/Tamper/SystemzSelect the events to be shown on the log list. zSelect the T&A events to be shown on the log list. zTo check the log events of a specific user, enter the user’s ID. If you press 0, log events of all users are displayed. Filter IDTimeT&A EventEventUserFilter◁1          ▷Filter IDTimeEventT&A EventUser◀All        ▶◀All        ▶◀All        ▶0
51Delete Entire LogIf you press F3 on log list screen, a message to delete all logsappears on the display.Press OK key to delete all logs.z[Note] Be sure that a deleted log can not be retrieved unless itremains in BioAdmin program on PC. Delete entire event logs accumulated in device.For Administrators - Advanced FunctionsLog ListDo you want to delete all logs?OK ESCF1 More
52USB MemoryIf you select USB Memory on Network menu, following menus appear on the display. When you are using wireless LAN, the wireless LAN is automatically disconnected in this menu. When you go out of this menu, wireless LAN is reconnected.How to use USB memory to transfer user information, log data, and various settings of device. For Administrators - Advanced FunctionszTransfer the user information and various settings from the virtual terminal of USB memory to the connected i9. At the same time, transfer the log data from the connected i9 to the virtual terminal of USB memory. z[Note] Synchronize menu erases the current user information and various settings of the device and overwrite with the information and settings on USB memory.  zUseful in transferring the data from BioAdmin program to device.zEnabled only when the USB memory has a virtual terminal with thesame device ID as that of the connected i9. zCreate a virtual terminal on USB memory with the same device ID.Export the user information, log data, and various settings of the connected device to the virtual terminal on USB memory. zIt may take a few minutes depending on the size of the user information and log data to export. zTo synchronize or import virtual terminal, you need to create a virtual terminal first on the USB memory by using Export VirtualTerminal menu. zThis menu is enabled only when a USB memory is connected to i9.SynchronizeExport Virtual TerminalUSB MemorySynchronizeExport Virtual TerminalImport Virtual Terminal Firmware UpgradeInitializeRefresh
53USB MemoryHow to use USB memory to transfer user information, log data, and various settings of device. For Administrators - Advanced FunctionszApply the user information and various settings in USB memory tothe connected device. zImport starts by selecting the an ID of the virtual terminals on USB memory. z[Note] This menu erases the current user information and varioussettings of the device and overwrite with the information and settings on USB memory.  zUsed to transfer the user information and various settings from one device to another.zUseful in periodical back up and restoration of device information. zThis menu is enabled only when the connected USB memory has a virtual terminal. zUpgrade the firmware of the connected device with the firmware file stored on USB memory. zFirmware upgrade starts by selecting one of the firmware files stored on the root directory of USB memory. zUpon finishing the firmware upgrade, device automatically restarts. zThis menu is enabled only when a firmware file exists in the root directory of USB memory. zDelete all virtual terminals on USB memory. zThis menu is enabled only when a USB memory is connected to i9.zRefresh the connection of the USB memory and the stored information on the connected USB memory. Import Virtual TerminalFirmware UpgradeInitializeRefreshUSB MemorySynchronizeExport Virtual TerminalImport Virtual Terminal Firmware UpgradeInitializeRefresh
54For General UsersDescribes directions for general users. It explains how to open a door in each operation mode and to enter T&A events.
55Access using 1:N modeWhen 1:N mode is set as AutozIf you enter a fingerprint without pressing any key, a message showing the identification result appears and door is opened.When 1:N mode is set as OK/T&A keyzIf you press OK or T/A key, blue LED flickers and a message requesting user’s fingerprint appears on the display.zPlace a finger to open the door.Use of personal infozWhen personal info image and message are set, the set image and message by successful authentication will be shown. How to open a door using fingerprint when 1:N mode is set as Auto or OK/T&A key. ▼T&AWelcome! Tommy▼T&AAuthentication Place your fingerFor General Users
56Access using 1:1 modeIf you press a numeric key, ID input window appears.Enter your ID and press OK key.In case 1:1 mode is set as Fingerprint OnlyzEnter a fingerprint to open the door.In case 1:1 mode is PIN OnlyzEnter your password and press OK key to open the door.In case 1:1 mode is set as Fingerprint or PINzYou can either enter a fingerprint or enter password and press OK key. In case 1:1 mode is set as RF CardzIf the 1:1 mode is set as Card Only, user can access just by placing the card to i9 without any additional procedure. zIf the 1:1 mode is not set as Card Only, card is used to suggest the user’s ID. After putting the card, user should verify himself with fingerprint or password. How to open a door by entering ID first and then entering fingerprint or password.▼T&AUser ID1234For General Users
57Access using 1:1 modeHow to open a door by entering ID first and then entering fingerprint or password.▼T&AUser ID1234For General UsersPut the CardCard OnlyEnter passwordEnter user ID or put the cardPassword OnlyPut fingerEnter user ID or put the cardFingerprint OnlyPut finger or enter passwordEnter user ID or put the cardFingerprint or passwordHow to authorizeHow to suggest user ID1:1 verification
58T&A event using 1:N modeIf you press F1~F4 key, blue LED flickers and a message requesting user’s fingerprint appears on the display.If you place a finger, designated T/A event appears on the display and applies to the user. In case that ‘Driven by’ on the door relay menu is set as ‘Selected T&A’ and that ‘Activate Relay by this Event’ is checked on the BioAdmin program, a door opens upon the occurrence of the T&A events.You can check on ‘Activate Relay by this Event’ in T&A event with BioAdmin program on your PC.How to enter T&A events with fingerprint when 1:N mode is set as Auto or OK/T&A key, and T&A is set as Enabled. ▼T&AT&A: InPlace your finger▼T&AIn: Tommy8/1(Tue) AM 8:00For General Users
59T&A event using 1:1 modeIf you press a numeric key, ID input window appears on the display. Enter your ID and press F1~F4.In case 1:1 mode is set as Fingerprint OnlyzEnter fingerprint to apply applicable T&A event.In case 1:1 mode is set as PIN OnlyzEnter your PW and press OK key to apply applicable T&A event.In case 1:1 mode is set as Fingerprint or PINzYou can either enter fingerprint or enter password and press OK key. How to enter T&A event by first entering ID and then entering fingerprint or password when T&A is set as enabled.▼T&AUser ID1234For General Users
60Using extended T&A eventsIf you press down navigation key, extended T&A events info appears on the display.If you press one of 16keys corresponding to the desired T&A event, next operation starts for the extended T&A event.Factory default T&A events are defined as below.zF1 (In), F2 (Out), F3 (In duty), F4 (Out duty)You can edit the default T&A events and extended T&A events with BioAdmin program on your PC.In case of using 4 or more T&A events, you can use extended T&A events. F4ESC0CALLF3987F2654F1321 In Out In dutyOut duty For General Users
61View user’s Access/T&A event recordsIf you press ESC key on initial screen, a message requesting user fingerprint or password appears on the display.If user enter his/her fingerprint or password, access and T&A event records displays as below. Press up/down navigation key to scroll a log one by one.Press left/right navigation key to scroll a log page by page (8 logs).Press OK key to display the latest log.General users can check their own access and T&A event records.Admin fingerprint or master passwordOK ESC▼T&AUser Log: 1234569/14 13:39 Duress (Menu) 1234569/14 13:30 Identify OK (Menu) 11119/14 13:25 Duress (Menu) 1234569/14 12:51 Identify OK (Menu) 11119/14 12:45 Duress (Menu) 1234569/14 12:43 Identify OK (Menu) 11119/14 12:39 Duress (Menu) 1234569/14 12:26 Identify OK (Menu) 1111For General Users
621:1 Mode1:N ModeAuthentication procedure as per operation modeID (Key)fingerprintOK(auth. PW)PW+OK(finger scan)fingerprint(skip in case of Auto setting)OKFor General UsersCard(auth. PW)PW+OK(finger scan)fingerprint(skip in case of card only)
631:1 Mode1:N ModeAuthentication procedure for T&A eventfingerprint(extended T&A event)Down key+16key(default T&A event)F1~F4For General UsersID (Key)(extended T&A event)Down key+16key(default T&A event)F1~F4(auth. PW)PW+OK(finger scan)fingerprint
64List of Admin MenuEnroll UserEdit UserDelete All usersCheck User DBOK: LatestF2: Filter LogF3: Delete1:1 Mode1:N ModeT&AT&A keyLanguageBackgroundSub InfoTimeoutDateTimeVolumeUSB MemoryTCP/IPSerialUSBFingerprintI/ODoor RelayMasterPasswordDevice infoDevice ResetFactory defaultSecurityFast ModeQualityView ImageSensitivityTimeoutEncryptionInput 0, Input 1Output 0, Output 1Duration(ms)Tamper SWDriven byDuration(sec)Lock TimeUnlock TimeInterphoneLAN TypePortServer IPDHCPIP AddressgatewaySubnetRS485RS232USBUser IDAdmin LevelPasswordGroup 1Group 2Group 3Group 4OK: Edit UserF2: FingerF3: DeleteFinger NoduressUserModeDisplayLogDeviceNetworkAppendixFilter IDTimeEventT&A EventUserSynchronizeExport Virtual TerminalImport Virtual Terminal Firmware UpgradeInitializeRefresh
65SpecificationsCPU : Dual CPU (32 bit RISC + 400MHz DSP)Memory : 72MB flash + 34MB RAM Display : 2.5 inch QVGA 16 million color LCD Identification speed : 3,000 fingerprints in 1 secondFingerprint capacity : 40,000 fingerprint templatesLog capacity : 200,000 events Host interface : Wireless LAN, TCP/IP, RS485 PC interface : USB, RS232USB memory slot : USB host 1 relay for deadbolt, EM lock, door strike, or automatic door  Wiegand input/output, 4 TTL input/output Built-in microphone and speaker supporting door phone Convenient menu navigation key4 function keys for user defined functions Operation mode : Fingerprint, PIN, PIN+Fingerprint,Card only*, Card+Fingerprint*, Card+PIN* (*RF model only)RF Card : 13.56MHz MifareRTC with backup battery (CR2032)**Product size : 135 x 128 x 50 mm (width x length x depth)Appendix** CAUTION : RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERY ACCORDING TO THE INSTRUCTIONS
66TroubleshootingFingerprint can not be read well or it takes too long.zCheck whether a finger or fingerprint sensor is stained with sweat, water, or dustzRetry after wiping off finger and fingerprint sensor with dry towel.zIf a fingerprint is way too dry, blow on the finger and retry.Fingerprint is entered but authorization keeps failing.zCheck whether the user is restricted by door zone or time zone. zInquire of administrator whether the enrolled fingerprint has been deleted frin the device for some reason.zIf message ‘not enrolled ID’ appears after ID is entered and OK is pressed, it means that the fingerprint has not been enrolled.Authorized but door is not opened.zCheck whether the time is set as lock time. zCheck ‘driven by’ on Admin menu. zIn case it is set as disabled or selected T/A events, door may not open.Partial key can’t be entered or device is unstable.zIn case device is unstable for any reason, enter Admin menu and reset device.All keys are not enteredzIf LCD display and blue LED are off, it is possible that power is off. Check power condition such as blackout.zIf LCD display and blue LED are on, something is wrong with machine. In such a case, contact A/S center.Appendix
67Device cleaningWipe out machine surface with dry towel or cloth.In case there is dust or impurities on the sensor of the i9, wipe off the surface with dry towel.Note that if the sensor is cleaned by detergent, benzene or thinner, surface is damaged and fingerprint can’t be entered. Appendix
RCG Corporation LimitedWebsite  :  www.rcg.tvE-mail  :  support@rcg.tvFax : 852-3669 6888Functions and specifications of the product are subject to changes without notice due to quality enhancement or function update.

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