RM Acquisition 01005A WLAN and Bluetooth Module User Manual DriverConnect User Guide

RM Acquisition LLC WLAN and Bluetooth Module DriverConnect User Guide

User Manual

DriverConnect Application User Manual Software Version 3.1
Table of Contents: How Do I…? DriverConnect User Guide 2 © 2016-2017, Rand McNally, Inc. How Do I… About DriverConnect ................................................. 5 Terminology .............................................................................. 6 Set Up DriverConnect ................................................ 7 Get Started with a New Account .................................................. 7 Connect a New Account to an ELD 50 ......................................... 10 Connect a New Account to a DC 200 .......................................... 13 Get Started with an Existing Driver ID ........................................ 14 Connect to a New ELD .............................................................. 17 Retrieve a Forgotten Password/Company ID ................................ 18 Update Device Firmware ........................................................... 19 Get Around the DriverConnect App ............................ 20 Use the Dashboard ................................................................... 20 Use the Main Menu ................................................................... 25 Change Views .......................................................................... 26 Download Buffered Data ........................................................... 27 Set My Status ......................................................... 28 Go On Duty ............................................................................. 29 Log Driving Time ...................................................................... 32 View Vehicle Gauges ................................................................ 33 Log Sleeper Berth Time ............................................................ 34 Go Off Duty ............................................................................. 35 Complete a Yard Move .............................................................. 36 Use the Truck for Personal Conveyance ...................................... 38 Manage My Logbook ................................................ 39
Table of Contents: How Do I…? DriverConnect User Guide 3 © 2016-2017, Rand McNally, Inc. View a Log .............................................................................. 40 Edit a Log................................................................................ 41 Certify a Log ............................................................................ 43 Accept or Reject an Edited Log .................................................. 44 Send a Log .............................................................................. 46 Manage Fuel Purchases ............................................ 49 Add a Fuel Purchase ................................................................. 50 View and Edit a Fuel Purchase ................................................... 51 Delete a Fuel Purchase ............................................................. 52 Complete a DVIR .................................................... 53 DVIR Home ............................................................................. 54 Create a New DVIR .................................................................. 55 View a DVIR ............................................................................ 58 Certify Defects ......................................................................... 59 View Alerts ............................................................. 60 View Driving Events ................................................................. 60 View Vehicle Faults................................................................... 61 Use Inspection Mode ............................................... 62 Start an Inspection................................................................... 63 Generate a Report .................................................................... 64 Send Messages, Forms, and Workflows ...................... 68 Send and Receive Messages ...................................................... 69 View Contacts .......................................................................... 70 Set Up and Use a Message Group............................................... 71 Edit a Message Group ............................................................... 73 Use Forms ............................................................................... 75
Table of Contents: How Do I…? DriverConnect User Guide 4 © 2016-2017, Rand McNally, Inc. Use Workflows ......................................................................... 77 Change My Settings................................................. 80 Change My Rule Set and Exemptions .......................................... 81 Change My Trip Information ...................................................... 86 View My Account Information .................................................... 87 Manage Subscription Levels....................................................... 89 Find Help ............................................................... 90 Troubleshoot Common Problems ................................................ 90 Tell Rand................................................................................. 92 Index .................................................................... 93
About This Guide DriverConnect User Guide 5 © 2016-2017, Rand McNally, Inc. About DriverConnect DriverConnect is an integrated platform that consists of the DriverConnect app installed on an Android™-based device (a tablet or a smartphone), a cloud-based web portal, and a Rand McNally ELD. The ELD automatically gathers data as you drive, and sends the data to your Android™ device or tablet over Bluetooth®. DriverConnect uses an internet connection (cellular or Wi-Fi™) from your Android™ device to store that data in a cloud-based online account. DriverConnect:  Automatically calculates your Hours of Service (HOS).  Displays work timers that tell you how much time you have left in your driving session, driving shift, work day, and work cycle.  Displays break timers that calculate time left in your break, and how long until your work cycle restarts.  Displays gauges with details about your engine’s performance.  Creates driving logs for Law Enforcement Officer (LEO) inspections.  Enables messaging services between drivers and fleet managers.  Stores more than 6 months of driving logs in the DriverConnect Cloud services.  Provides certifiable Driver-Vehicle Inspection Reports (DVIR).  Automatically tracks your state-to-state driving for IFTA reporting.  Allows you to take and store a picture of your fuel receipt.  Provides forms-based workflows for completing common tasks.
About This Guide DriverConnect User Guide 6 © 2016-2017, Rand McNally, Inc. Terminology These terms are used throughout this guide:  ELD is short for Electronic Logging Device. An ELD connects directly to your truck and send information over Bluetooth® to your Android™ device or tablet. Your ELD refers to the specific Rand McNally ELD installed in your vehicle, such as the ELD 50 or DC 200.  Your Android™ Device means the Android™-based smartphone or tablet on which you have installed and use the DriverConnect app.  HOS means your Hours of Service. This is the amount of time spent On Duty, Driving, in the Sleeper Berth, and Off Duty.  A DVIR is a Driver-Vehicle Inspection Report. You need to complete one before and after each driving session.  IFTA is the International Fuel Tax Agreement. DriverConnect automatically tracks your state-to-state driving for easier IFTA reporting.  Your Fleet Manager is the individual at your organization who typically interacts with drivers by managing logs and reports, performing dispatch, etc.  A Law Enforcement Officer (or LEO) may request to see your Logbook on a traffic stop to ensure compliance. DriverConnect has a special Inspection Mode for these situations.  The DriverConnect Portal is the web-based component of DriverConnect that allows you to access reports and driving history, plus additional features not available in the app. You can access the portal at: https://driverconnect.randmcnally.com
Set My Duty Status DriverConnect User Guide 7 © 2016-2017, Rand McNally, Inc. Set Up DriverConnect To set up the DriverConnect app for the first time, you need to either create a new account, or log in with an existing Driver ID. Get Started with a New Account Use these instructions if you: Have a Rand McNally ELD 50 in your vehicle and powered on. Do not have a Driver ID or a Company ID assigned to you by your organization. (If you do, see page 14 to log in.) Have Bluetooth® enabled on your Android™ device (to link with your ELD). Have an active internet connection on your Android™ device (to register the ELD to your account). This can be either a cellular or Wi-Fi™ connection. To get started with a DC 200 and a new account, see page 13.
Set My Duty Status DriverConnect User Guide 8 © 2016-2017, Rand McNally, Inc. Enter Your Company and Account Details 1. When you open DriverConnect for the first time, tap SIGN UP. 2. Read the setup information and tap CONTINUE. 3. Enter your Company DOT Number in the Company DOT# field and tap NEXT. If the Company DOT number is found in our system, it means that your company has already set up a DriverConnect account. Please contact the DOT administrator in your fleet, or a Rand McNally customer service representative at 1-877-446-4863.
Set My Duty Status DriverConnect User Guide 9 © 2016-2017, Rand McNally, Inc. 4. Enter your company’s information and tap NEXT. 5. Enter your personal information, and select the checkbox to agree to the terms and conditions. Tap CREATE ACCOUNT. The Welcome page displays, showing your Company Code and Driver ID. You will need these to log in next time. These are also sent to the email that you have entered. You’ll also use this email address and password to log into the DriverConnect portal. 6. Tap CONTINUE. Next, connect your account with your ELD 50.
Set My Duty Status DriverConnect User Guide 10 © 2016-2017, Rand McNally, Inc. Connect a New Account to an ELD 50 After creating your new account, you need to complete three tasks to connect it to your ELD 50:  Pair Your Android™ device to the ELD 50  Confirm your 30-day free trial  Complete Setup You need to finish all of these steps in order. Pair Your Android™ Device to the ELD 50 1. On the First things first screen, tap CONTINUE. 2. Tap SETUP DEVICE to connect your Android™ device with your ELD. If you do not have an ELD yet, tap Setup Later, then Continue without an ELD device.
Set My Duty Status DriverConnect User Guide 11 © 2016-2017, Rand McNally, Inc. 3. Tap the serial number of the ELD 50 you are going to use. If you don’t see it listed, make sure it is powered on, and tap Scan Again. If you still don’t see it listed, view the Troubleshooting section on page 90. Your Android™ device will now connect to the ELD via BlueTooth®, connect to the DriverConnect cloud service, and register the ELD to your company. 4. Once connected, your Android™ device will display “Connected to:” followed by the ELD serial number. Tap Continue.
Set My Duty Status DriverConnect User Guide 12 © 2016-2017, Rand McNally, Inc. Confirm Free Trial The ELD 50 includes a complimentary 30-day free trial of the Core plan. See page 88 for information on the different plan types. 5. Tap START 30 DAY FREE TRIAL to continue. To purchase a subscription plan, visit the DriverConnect portal at https://driverconnect.randmcnally.com. Complete Setup 6. On the Configuration screen, select a rule set and time zone, enter your tractor and trailer number, and select a fuel type to use for this tractor. You can change this information later in your Settings. See page 80. 7. (Optional) Enter your driver’s license information in the Driver’s License Info section. 8. Tap DONE, LET’S GET STARTED to complete the setup and view your Dashboard (page 20).
Set My Duty Status DriverConnect User Guide 13 © 2016-2017, Rand McNally, Inc. Connect a New Account to a DC 200 To connect a new account to a DC 200, you need to call a Rand McNally support agent at: 1-877-446-4863 The agent will assist you in setting up the DC 200. If you have a DC 200 and have already been assigned a Company Code, a Driver ID, and a Password see Get Started with an Existing Driver ID on page 14. DC 200
Set My Duty Status DriverConnect User Guide 14 © 2016-2017, Rand McNally, Inc. Get Started with an Existing Driver ID Use these instructions if you already have a Company Code, Driver ID, and Password. You will also need your ELD’s serial number. To set up your account, your Android™ device needs to have: Bluetooth® enabled (to link with your ELD) An active WiFi™ or cellular internet connection (to validate the ELD is registered to your account) Log In 1. When you open DriverConnect for the first time, tap LOGIN. 2. Enter the Company Code, Driver ID, and Password that your organization assigned to you, and tap LOGIN. Select the Remember Me checkbox to have DriverConnect remember your Company Code and Driver ID information the next time you use the app. You will always need to enter a password for security reasons.
Set My Duty Status DriverConnect User Guide 15 © 2016-2017, Rand McNally, Inc. Connect Your Android™ Device to Your ELD 3. Tap SETUP DEVICE to connect your Android™ device with your ELD. If you do not have an ELD yet, tap Setup Later, then Continue without an ELD. 4. Tap the serial number of the ELD you are going to use. Your Android™ device will now connect to the ELD via BlueTooth®, connect to the DriverConnect cloud service, and validate that the ELD is registered to your company.
Set My Duty Status DriverConnect User Guide 16 © 2016-2017, Rand McNally, Inc. 5. Once connected, your Android™ device will display “Connected to:” followed by the ELD serial number. Tap CONTINUE. Complete Setup 6. On the Configuration screen, select a rule set and time zone, enter your tractor and trailer number, and select a fuel type to use for this tractor. 7. (Optional) Enter your driver’s license information in the Driver’s License Info section. 8. Tap DONE, LET’S GET STARTED to complete the setup and view your Dashboard.
Set My Duty Status DriverConnect User Guide 17 © 2016-2017, Rand McNally, Inc. Connect to a New ELD Sometimes, you may need to connect your Android™ device with a different ELD. This is common if you drive different trucks in the same fleet, and switch from one to another. 1. Make sure that Bluetooth® is enabled on your Android™ device, the ELD is powered on, and you are in range. 2. Login first on your Android™ device, and then tap Connect to a device (on the Dashboard). 3. Tap CONNECT. 4. Select the new ELD from the list. 5. The Connection Status section in the Dashboard displays the connection to the new ELD.
Set My Duty Status DriverConnect User Guide 18 © 2016-2017, Rand McNally, Inc. Retrieve a Forgotten Password/Company ID If you forget your password or your company code and you cannot log in from the Login screen, follow these steps. You will need access to the email address linked with your account. 1. Tap Forgot Password? Or Forgot Company ID? On the Login screen. 2. Enter your email address, and tap SEND. 3. Once the confirmation page displays, follow the directions in the email you receive. 4. Tap CONTINUE to close the confirmation page and log in.
Set My Duty Status DriverConnect User Guide 19 © 2016-2017, Rand McNally, Inc. Update Device Firmware Sometimes, your ELD will need to be updated after you download a new version of the DriverConnect app. This process happens automatically when the app reconnects with the ELD. IMPORTANT: Do NOT disconnect power from either the Android™ device OR the ELD or turn off Bluetooth® during this time. Once the update is complete, you can continue using the app normally.
Set My Duty Status DriverConnect User Guide 20 © 2016-2017, Rand McNally, Inc. Get Around the DriverConnect App Use the Dashboard 1. Main Menu Tap to access the main functions of DriverConnect. See page 25. 2. Alerts Tap to view driving alerts. Page 60. 3. Connection Status Shows connection status of Android™ device and ELD. 4. Timers Show the time left in your work and break cycles. 5. Log / DVIR Shows a log graph and current DVIR summary, with links for editing. Page 39. 6. Rule Sets Show your current rule set and exemptions. Page 81. 7. Status Buttons Tap to change your duty status. Page 27.
Set My Duty Status DriverConnect User Guide 21 © 2016-2017, Rand McNally, Inc. Dashboard Details Events The Events icon in the upper right corner of the Dashboard displays a notification when you have an alert or a driving event. Events include hard braking, speeding, and idle time. See Page 60. Connection Status  The status on the left shows if your Android™ device has a Bluetooth® connection to your ELD. If the ELD is not connected to the Android™ device, it will store driving data and then transfer data when it is connected to the Android™ device  The status on the right shows if your Android™ device is connected to DriverConnect cloud services. Tap to display connection details. Tap either link to display connection details in a popup screen. Tap Close to return to the Dashboard.
Set My Duty Status DriverConnect User Guide 22 © 2016-2017, Rand McNally, Inc. More Dashboard Details Timers  Tap the WORK TIMERS and BREAK TIMERS links, or swipe left and right, to switch between views.  Work Timers show how much drive time and work time you have left for today, and for the rest of your drive cycle. The graphs automatically update based on your rule set (page 81).  Break Timers show how much time you have left on your break, in your splits, and until your restarts.
Set My Duty Status DriverConnect User Guide 23 © 2016-2017, Rand McNally, Inc. More Dashboard Details Log / DVIR  Tap the LOGBOOK and DVIR links, or swipe left and right, to switch between tabs.  The LOGBOOK tab displays a summary graph of your HOS.  The DVIR tab shows a summary of your most recent DVIR.  Tap the Details link on either tab to view details. A red exclamation mark (!) next to one of these categories means there is a logbook violation.
Set My Duty Status DriverConnect User Guide 24 © 2016-2017, Rand McNally, Inc. More Dashboard Details Rule Sets  This section shows your current rule set and exemptions. Tap to display a detailed view.  See page 81 for details on changing your rule set and exemptions. Status Buttons  Tap to change your duty status. See Page 27, Set My Duty Status.  Your current status displays in color. Inactive statuses are grayed out.
Set My Duty Status DriverConnect User Guide 25 © 2016-2017, Rand McNally, Inc. Use the Main Menu Dashboard: Tap to return to the Dashboard. See page 20. Inspection Mode: Create reports and send them to a LEO. Page 62. DVIR: Create and send DVIRs. Page 53. Logbook: View, edit, certify, and send your logs. See page 39. Fuel Purchase: Log a fuel purchase. Page 48. Gauges: View real-time driving gauges. Page 33. Messaging: Send and receive messages, forms, and workflows. A red icon shows if you have new messages. Page 68. Settings: Change your settings. Page 80. LOGOUT: Tap to log out and return to the Login screen. Page 14.
Set My Duty Status DriverConnect User Guide 26 © 2016-2017, Rand McNally, Inc. Change Views The DriverConnect app supports both portrait and landscape views. The view changes automatically when you rotate your Android™ device. You may need to enable Screen Rotation in your device’s settings first. 1. Dashboard in Portrait view 2. Dashboard in Landscape view Note: Most screens in this guide are in Portrait view.
Set My Duty Status DriverConnect User Guide 27 © 2016-2017, Rand McNally, Inc. Download Buffered Data If your ELD becomes disconnected from your Android™ device at any time, the ELD will continue collecting driving information. When the ELD reestablishes a connection with your Android™ device, an Uploading Data messages displays. During this, the DriverConnect app is downloading buffered data recorded in the ELD while the connection was lost. After the download is complete, DriverConnect syncs the data and updates your driving logs automatically.
Set My Duty Status DriverConnect User Guide 28 © 2016-2017, Rand McNally, Inc. Set My Status DriverConnect tracks your status to the minute for accurate reporting of four statuses:  Off Duty (OFF)  Sleeper Berth (SB)  Driving (D)  On Duty (ON) Your current status displays in color. When you start driving, you status automatically changes to Driving (D) when you are connected to an ELD. If you use DriverConnect without a connected ELD, then you must Tap D to manually enter Driving status. See page 32 for more information.
Set My Duty Status DriverConnect User Guide 29 © 2016-2017, Rand McNally, Inc. Go On Duty To go On Duty, you must choose a Rule Set, and list a tractor number, at a minimum. You can also set a trailer number, a Bill of Lading (BOL), and complete a DVIR. A green check ( ) shows completed steps. 1. From the Dashboard, tap the ON icon in the bottom duty status bar. 2. Verify your rule set. Tap Rule Set to make changes. 3. Select a new rule set, and any exemptions/exceptions that apply. See page 81 for more information on rule sets and exemptions. 4. Tap CHANGE, then the Back arrow to return to the Change Status screen.
Set My Duty Status DriverConnect User Guide 30 © 2016-2017, Rand McNally, Inc. 5. Verify your Tractor number. Tap Trip Info to make changes. 6. Tap to enter a new Trip Name, Tractor Number, a Trailer Number (optional), and one or more BOLs (optional). You can enter up to 5 Bills of Lading per trip. 7. Tap SAVE, then the back arrow to return to the Change Status screen. 8. Tap DVIR. 9. Complete the DVIR (see Page 53), and tap the back arrow. 10. Tap Change to go On Duty. When you are On Duty, the ON icon turns blue on the Dashboard.
Set My Duty Status DriverConnect User Guide 31 © 2016-2017, Rand McNally, Inc. Notes on Trip Info The Trip Info page allows you to manually enter a Trip name, Tractor Number, and Trailer Number, as well as up to 5 Bills of Lading (BOLs). Generally, the Tractor Number, Trailer Number, and BOL are assigned by dispatch. You can define your own Trip Name When you change your trip name, DriverConnect makes a new trip entry. All of your mileage and status changes will be stored under that trip name, until you change it and go to On Duty using a different trip name. You can view details in the DriverConnect portal for each separate Trip Name, Tractor Number, and Trailer Number you use.
Set My Duty Status DriverConnect User Guide 32 © 2016-2017, Rand McNally, Inc. Log Driving Time When you start driving, you automatically enter Driving (D) status when connected to an ELD. Since DriverConnect uses minute-by-minute data for the most accurate drive time logs, your status switches between Driving and On Duty automatically.  When the truck first reaches a set threshold speed after going On Duty, your status automatically changes to Driving (D).  Once you stop for 3 seconds, you can change your status from Driving to any other status.  If you have been stopped for 5 minutes, and have not already switched your status, the app automatically switches you to On Duty.  When you reach the set threshold speed again, your status switches back to Driving.  If you stop the engine, the app automatically switches from Driving to On Duty. This automatic switching is designed to maximize your drive time while maintaining compliance. By automatically switching back to On Duty when you stop, you can gain valuable time back in your legal driving limits. The threshold speed to transition in and out of driving can be set by fleet manager on the DriverConnect portal.
Set My Duty Status DriverConnect User Guide 33 © 2016-2017, Rand McNally, Inc. View Vehicle Gauges DriverConnect provides several gauges that provide real-time information about your vehicle. Gauges measure speed, fuel economy, temperatures, pressure, and more. To view gauges: 1. In the Main Menu, tap Gauges. 2. Your remaining driving time displays by the steering wheel icon. 3. Swipe to the right or the left to alternate between the two available screens.
Set My Duty Status DriverConnect User Guide 34 © 2016-2017, Rand McNally, Inc. Log Sleeper Berth Time To log time in the Sleeper Berth, you must stop the truck and enter Sleeper Berth (SB) status. 1. Tap the SB status icon in the bottom duty status bar. 2. Enter a location and a note, if necessary. 3. Tap Change. Your available drive and work time is automatically calculated when you enter SB status, based on the Rule Set you are using.
Set My Duty Status DriverConnect User Guide 35 © 2016-2017, Rand McNally, Inc. Go Off Duty When you are finished with your day, or are taking a break, you can manually change your duty status to Off Duty. DriverConnect does not automatically change to Off Duty status. 1. From the Dashboard, tap the OFF icon in the bottom duty status bar. 2. Tap DVIR, and complete the post trip report. See Page 53 for instructions. You cannot edit the Rule Set, Trip Info, or DVIR information when you change to Off Duty status. 3. Oil and Gas Exemptions: Select the Waiting Time checkbox to account for time spent waiting at an oil well site. You must add a note to account for this time. 4. Tap Change. If you will be using the truck for personal conveyance after going Off Duty, tap the Personal Conveyance slider to ON. See page 38.
Set My Duty Status DriverConnect User Guide 36 © 2016-2017, Rand McNally, Inc. Complete a Yard Move Use Yard Move mode when you will be driving the truck inside your company’s lot or a warehouse yard. 1. From the Dashboard, tap the ON icon in the bottom duty status bar. 2. On the Change Status screen, tap the Yard Move slider to ON (it switches from gray to blue). 3. Enter a location and a note, if necessary. 4. Tap Change. When on a Yard move, your logbook displays your On Duty time in a dotted line with the letters YM (see below).
Set My Duty Status DriverConnect User Guide 37 © 2016-2017, Rand McNally, Inc. To stay On Duty and to exit Yard Move mode: 1. Tap ON again. 2. On the Change Status screen, de-select Yard Move. 3. Update notes. 4. Tap CHANGE. Completing a yard move counts as On Duty time, but does not count toward your driving time. Your fleet manager may set limits on using yard moves.
Set My Duty Status DriverConnect User Guide 38 © 2016-2017, Rand McNally, Inc. Use the Truck for Personal Conveyance Use Personal Conveyance, or “Line 5,” mode when you will be driving your truck off duty for personal reasons. 1. From the Dashboard, tap the OFF icon in the bottom duty status bar. 2. Complete a Post Trip DVIR if you are going from On Duty to Off Duty and will be driving the truck immediately. See Page 53. 3. On the Change Status screen, tap the Personal Conveyance slider to ON (it switches from gray to blue). 4. Enter a location and write a note, as needed. 5. Tap Change. 6. Your log displays a dotted line with the letters PC during this time. Driving in Personal Conveyance mode does NOT count toward your on-duty time or your driving time. Your fleet manager may set limits on how many miles you can drive in Personal Conveyance mode. The default setting is 50 miles.
Manage My Logbook DriverConnect User Guide 39 © 2016-2017, Rand McNally, Inc. Manage My Logbook DriverConnect automatically maintains 14 days of logs for the hours you are On Duty, Driving, in the Sleeper Berth, and Off Duty. Driving time is logged automatically as you drive. Time for other statuses must be entered manually. See page 27. Your logs can be viewed, edited, certified, and sent from the Logbook. To access the Logbook: 1. Tap the Main Menu. 2. Tap Logbook. On the Logbook screen:  Links display to certify your logs (page 43) and send your logs (page 46).  The Day and Date display, with a summary graph of your HOS.  shows a violation.  shows the log has been certified.  shows the log has not yet been certified.
Manage My Logbook DriverConnect User Guide 40 © 2016-2017, Rand McNally, Inc. View a Log 1. Scroll through the Logbook to find the log you want to view. 2. Tap the date to show the log graph. 3. Tap the graph to view the Log Detail screen. The Log Detail screen displays:  The Day and Date at the top.  A summary of your HOS, displayed in both hours per category and in a graph.  A summary count, and list, of any violations.  Details of each status change, including status, times, location, and notes.  A plus sign icon, used to add your HOS (see page 41).
Manage My Logbook DriverConnect User Guide 41 © 2016-2017, Rand McNally, Inc. Edit a Log You can edit a log that has not yet been certified from the Log Detail screen. To access the Log Detail screen, see page 40. Once you are in the Log Detail screen, you can make your edits. Logbook edits work by adding new duty status entries for a time frame you define. These new entries overwrite and replace your existing entries. Only On Duty, Off Duty, and Sleeper Berth time can be edited. You cannot edit (add new or overwrite existing) driving time. To edit a log: 1. Tap a section in the graph on the Log Detail screen that you want to change. The New Duty Status screen displays (next page).
Manage My Logbook DriverConnect User Guide 42 © 2016-2017, Rand McNally, Inc. 2. Define a time frame for your new entry. You can do this in two ways:  Tap and hold the sliders to drag the beginning and ending times to create a new time frame; or  Tap the Time fields, and edit the entries directly in the clock. 3. If you tap the time fields to enter a time manually, then tap SELECT TIME to confirm the time frame and return to the New Duty Status screen. 4. Tap a status icon for the new time frame. 5. Enter a location and a note, if needed. 6. Tap SAVE. The Log Detail screen displays with the new duty status entry.
Manage My Logbook DriverConnect User Guide 43 © 2016-2017, Rand McNally, Inc. Certify a Log 1. From the Logbook, tap Certify Logs. 2. Check the log(s) you want to certify. You have to start with the oldest log. As you select it, the next-oldest log becomes available, and so on, until the previous day. 3. Tap CERTIFY. 4. Type your name to sign the log, and tap SUBMIT. You must have an active internet connection to certify a log. Also, once you certify a log, you can’t edit it. Your fleet manager can edit it on the portal.
Manage My Logbook DriverConnect User Guide 44 © 2016-2017, Rand McNally, Inc. Accept or Reject an Edited Log Your Fleet Manager has the ability to edit your logs from the DriverConnect portal, if necessary, and then send the edited log back for you to accept or reject. Only uncertified logs can be edited on the portal. Only On Duty, Off Duty, and Sleeper Berth time can be edited. Your Fleet Manager cannot edit (add new or overwrite existing) driving time. Note: Even though a manager can update your logs, you (the driver) are still responsible for making sure your logs are accurate. If you accept your Fleet Manager’s changes, then the changes made will overwrite the entries you made. If you reject the changes, your original entries will remain. 1. When one of your logs has been edited, a “Log edit(s) pending” notification displays in the Logbook. Logs with pending changes display with an orange tab to the left of the date and summary. 2. Tap an edited log to continue.
Manage My Logbook DriverConnect User Guide 45 © 2016-2017, Rand McNally, Inc. 3. On the Logbook Detail screen, the Edited tab shows the proposed changes, and the Original tab shows your original entries. HOS entries that were added or modified display with an orange tab to the left of the entry. 4. Review the changes that were made to the log. Tap ACCEPT to accept the changes, or REJECT to reject them. 5. On the Accept/Reject Log Edits screen, type a reason or a comment for accepting/rejecting the logs edits, and tap Accept or Reject. Tap Cancel to return the Logbook Detail screen. After accepting or rejecting the changes, the colored tabs no longer display on your log.
Manage My Logbook DriverConnect User Guide 46 © 2016-2017, Rand McNally, Inc. Send a Log You can send your logs to your fleet manager as an email attachment. See the example on page 66. For this function to work, your Android™ device needs to have a working email client set up, and an active internet connection. 1. From the Logbook, tap Send Logs. 2. Check the log(s) you want to send in the Send Logs screen. You have to start with the oldest log. As you select it, the next-oldest log becomes available to select, and so on. 3. Tap SEND. 4. Type the email address of the person who will be receiving the logs, and tap SEND.
Manage My Logbook DriverConnect User Guide 47 © 2016-2017, Rand McNally, Inc. 5. In the Send mail… pop-up, tap the app you use to send email (for example, Gmail). The system will now to process and attach the logs to an email. Please allow up to a few minutes for this to complete. 6. In your email program, double-check that:  The recipient email address is correct  The reports file (called HOS.pdf) is attached. You can see an example on the next page.  The Driver and Company in the subject line are correct 7. Type a message, if needed. 8. Send the email. After the email is sent, the Send Logs screen displays again.
Manage My Logbook DriverConnect User Guide 48 © 2016-2017, Rand McNally, Inc. See an Example of a Sent (Emailed) Log
Manage Fuel Purchases DriverConnect User Guide 49 © 2016-2017, Rand McNally, Inc. Manage Fuel Purchases DriverConnect lets you manage your fuel purchases. You can add, view, edit, and delete purchases from the Fuel Purchase screen. To access the Fuel Purchase screen, tap Fuel Purchase from the Main Menu. On this screen, you can select a Fuel Purchase by tapping on a check box. You can also check the Select All checkbox to select all purchases. This checkbox changes to Select None when everything is selected.
Manage Fuel Purchases DriverConnect User Guide 50 © 2016-2017, Rand McNally, Inc. Add a Fuel Purchase 1. Tap the on the Fuel Purchase screen to add a new purchase. 2. Enter all of the information on the form. Some information may be pre-populated. You need to scroll down to see the entire page. 3. Tap Upload to add a picture of the receipt. 4. Choose a picture from these options:  Take Picture to take a new picture of your receipt.  Choose From Gallery to select a picture you have already taken. 5. Tap SAVE to save the purchase record.
Manage Fuel Purchases DriverConnect User Guide 51 © 2016-2017, Rand McNally, Inc. View and Edit a Fuel Purchase To view a purchase: From the Fuel Purchase page, tap an existing fuel purchase. The record of the purchase displays on the Add Receipt page. To edit a purchase: 1. Tap in any field to make changes. 2. To upload a new receipt image, tap Change. You need to scroll down to see the entire page. 3. Tap SAVE to save your changes.
Manage Fuel Purchases DriverConnect User Guide 52 © 2016-2017, Rand McNally, Inc. Delete a Fuel Purchase 1. Select the checkbox by one or more purchases you want to delete. Tap Select All to select all fuel purchases. 2. Tap DELETE. The selected record is removed from your fuel purchases list. Note that once you delete a fuel purchase, you cannot recover it.
Complete a DVIR DriverConnect User Guide 53 © 2016-2017, Rand McNally, Inc. Complete a DVIR When going On Duty (see page 29) or Off Duty (see page 35), you should complete a Driver-Vehicle Inspection Report, or DVIR. You can complete a DVIR at any time, though. A DVIR lets you log and track defects in your tractor, trailer, or both. You can also state if defects are bad enough to make the vehicle unsafe to drive.
Complete a DVIR DriverConnect User Guide 54 © 2016-2017, Rand McNally, Inc. DVIR Home From the Main Menu, tap DVIR to access the DVIR home screen. The DVIR home screen shows a list of previous DVIRs. Each list entry shows:  The date and time it was created  The tractor and trailer number for the DVIR  Colored text to indicate the status of the DVIR: Red marks a vehicle as unsafe to drive (see page 59) Green marks a vehicle as safe to drive, or as no defects present From this screen, you can: 1. Tap a tab to change views:  Tractor displays all DVIRs for the current tractor, regardless of driver  Driver displays all of your DVIRs, regardless of tractor 2. Tap an entry to open the View DVIR screen (see page 58). 3. Tap the button to create a new DVIR (see page 55).
Complete a DVIR DriverConnect User Guide 55 © 2016-2017, Rand McNally, Inc. Create a New DVIR To create a new DVIR: From the Main Menu, or when going On Duty or Off Duty, tap DVIR, then tap the button. The Create New DVIR screen displays. To complete a DVIR: 1. Tap to enter the Tractor Number and Trailer Number (if applicable) of the vehicle you are inspecting. Enter Defects 2. If there are defects to report, tap the Tractor Defects and/or Trailer Defects down arrows to select the checkboxes for any and all defects. Tap the arrow again to collapse the list. The number of defects you select displays in parentheses.
Complete a DVIR DriverConnect User Guide 56 © 2016-2017, Rand McNally, Inc. 3. If you record a defect, and the vehicle can be operated safely, check the Vehicle can be operated safely… checkbox. If the vehicle CANNOT be operated safely, do NOT check this box 4. Tap YES to confirm that you can use the vehicle safely. If you do not check the Vehicle can be operated safely… checkbox, then the DVIR will display with a red warning on the DVIR home screen. You will need to certify the defect has been repaired (page 59) before continuing. .
Complete a DVIR DriverConnect User Guide 57 © 2016-2017, Rand McNally, Inc. Enter Comments and Pictures 5. Tap Enter your comments to type out an explanation of what you are reporting, if needed. 6. Tap Upload to upload or take up to 3 pictures to document the defect.  Select Take Picture to take a new picture using your Android™ device’s camera  Select Choose From Gallery to select an existing picture Tap the X on the picture to discard it. 7. Tap Driver Name to enter your name. 8. Tap SAVE. Once you tap SAVE, you cannot edit a DVIR. You can upload pictures to this DVIR from the portal. Note: At any time before you save it, you can tap the back arrow to exit and discard the DVIR.
Complete a DVIR DriverConnect User Guide 58 © 2016-2017, Rand McNally, Inc. View a DVIR Tap in the row of a DVIR report on the DVIR home screen to view a DVIR. The View DVIR screen shows a read-only entry of a DVIR. If the DVIR has defects that have not been certified as repaired yet, the screen name changes to Certify Defects and the CERTIFY DEFECTS button displays. See page 59.
Complete a DVIR DriverConnect User Guide 59 © 2016-2017, Rand McNally, Inc. Certify Defects DVIRs that mark a vehicle as unsafe show a red warning on the DVIR home screen. These are DVIRs in which the Vehicle can be operated safely… checkbox was NOT checked. DVIRs that mark a vehicle as unsafe must be certified as fixed by your mechanic. 1. On the DVIR home screen, tap the DVIR to view it. 2. Tap CERTIFY DEFECTS. 3. Tap CONFIRM. 4. The mechanic must type his/her name, and tap SUBMIT. The DVIR is then time-stamped with the date and time it was fixed.
Complete a DVIR DriverConnect User Guide 60 © 2016-2017, Rand McNally, Inc. View Alerts The Alerts screen shows a list of daily alerts that have been triggered. View Driving Events You Fleet Manager can set thresholds to trigger alerts for the following driving actions:  Hard Braking: A decrease in speed in a sudden deceleration (measured in a decrease in MPH/s).  Idling: The number of seconds a vehicle is running (ignition on) before moving.  Speeding: Your speed (in miles per hour). Tap the Alerts icon in the upper right corner of the Dashboard. The Alerts page displays. Tap EVENTS to see a listing of your driving events for each day.
Complete a DVIR DriverConnect User Guide 61 © 2016-2017, Rand McNally, Inc. View Vehicle Faults If your ELD records any vehicle faults, they display on the VEHICLE FAULTS page. These are also sent to the DriverConnect portal. Tap the Alerts icon in the upper right corner of the Dashboard. The Alerts page displays. Tap VEHICLE FAULTS to see a listing of your vehicle’s recorded faults.
Use Inspection Mode DriverConnect User Guide 62 © 2016-2017, Rand McNally, Inc. Use Inspection Mode When you need to show your logs to a Law Enforcement Officer (LEO) during a roadside inspection, you can use Inspection Mode. To enter Inspection Mode, select Inspection Mode from the Main Menu. In Inspection Mode, you can show your logs to a LEO during the inspection, and also email a .PDF report of your logs. 1. Tap START INSPECTION to begin an inspection. 2. Tap GENERATE REPORT to create an emailed report to send to a LEO.
Use Inspection Mode DriverConnect User Guide 63 © 2016-2017, Rand McNally, Inc. Start an Inspection 1. In inspection Mode, tap START INSPECTION to begin. 2. Tap the day icons on the Log Report page to view each day. 3. DVIRs for the current day display in a section on the bottom of the screen. 4. Tap the back button to exit Inspection Mode. You need to enter your password to exit Inspection Mode. 5. On the Password Required page, enter your password and tap CONTINUE.
Use Inspection Mode DriverConnect User Guide 64 © 2016-2017, Rand McNally, Inc. Generate a Report 1. Once you are in Inspection Mode, tap Generate Report to create a report to share with an LEO. 2. Type the email address that will receive the reports, and tap SEND. 3. In the Send mail… pop-up, tap the app you use to send email. The system will now to process and attach the logs to an email. Please allow up to a few minutes for this to complete.
Use Inspection Mode DriverConnect User Guide 65 © 2016-2017, Rand McNally, Inc. 4. In your email program (for example, Gmail), double-check that:  The LEO’s email address is correct  The reports file (called HOS_DVIR_REPORT.pdf) is attached. You can see an example on the next page.  The Driver and Company in the subject line are correct 5. Type a message, if needed. 6. Send the email. After the email is sent, the Inspection Mode screen displays again. The report contains 8 days of driving logs and DVIRs. You can see sample reports on the next two pages.
Use Inspection Mode DriverConnect User Guide 66 © 2016-2017, Rand McNally, Inc. See a Sample Inspection Report, Log Page
Use Inspection Mode DriverConnect User Guide 67 © 2016-2017, Rand McNally, Inc. See a Sample Inspection Report, DVIR Page
Send Messages, Forms, and Workflows DriverConnect User Guide 68 © 2016-2017, Rand McNally, Inc. Send Messages, Forms, and Workflows DriverConnect lets you communicate with your fleet manager and fellow drivers from the Messaging screen. This feature works a lot like texting. Messages in DriverConnect can’t be seen in another messaging app. You can also send and receive forms using the DriverConnect Messaging function. Forms can be sent for you to fill out. You can send completed forms back to your fleet manager. Your fleet manager can also send you workflows, which are a series of steps you need to complete. Forms are often part of a workflow. The Messaging screen has 3 tabs: Chats, Contacts, and Workflow. To send and receive messages, your Android™ device needs to have an active internet connection.
Send Messages, Forms, and Workflows DriverConnect User Guide 69 © 2016-2017, Rand McNally, Inc. Send and Receive Messages The Chats tab in the Messaging screen shows active conversations you have with your team. 1. When someone in your organization sends you a message, a blue notification displays by that contact’s name in the Chats tab. 2. Tap the contact’s name to open a chat window. 3. Tap the Write a message… area to open the keyboard and type a message. 4. Tap the icon to send the message. 5. Messages you sent display in blue. Messages you receive display in gray.
Send Messages, Forms, and Workflows DriverConnect User Guide 70 © 2016-2017, Rand McNally, Inc. View Contacts Your contacts list is a list of the available people in your organization that you can send and receive messages from. Contacts are managed by your fleet manager. 1. Tap the Contacts tab in the Messaging screen to view your contacts. 2. Tap the name of a contact to open a chat screen. A blue dot by a contact’s name shows if the contact is online. Note: If a new contact was added by your fleet manager, but you don’t see the contact yet, you need to log out and log back in to the DriverConnect app to refresh the Contacts list.
Send Messages, Forms, and Workflows DriverConnect User Guide 71 © 2016-2017, Rand McNally, Inc. Set Up and Use a Message Group Group messages work like individual messages, and allow you to communicate with multiple people at one time. To create a new group: 1. In the Chats tab of the Messaging screen, tap New Group. 2. Type a name for the new group, and tap Next. 3. Tap the to add participants to the group. Participants need to be selected from your Contacts list.
Send Messages, Forms, and Workflows DriverConnect User Guide 72 © 2016-2017, Rand McNally, Inc. 4. Check the box by a contact to add them to the group. 5. Tap DONE. The Add Participants screen displays again, with everyone in the group (so far) displayed on the screen. You can repeat this process to add more contacts. 6. When your group list is complete, tap CREATE. 7. To send messages to your group, use the chat functions normally. Messages you send will go to everyone in the group. Anyone in the group can send a message that also goes to the whole group.
Send Messages, Forms, and Workflows DriverConnect User Guide 73 © 2016-2017, Rand McNally, Inc. Edit a Message Group You can edit a messaging group by adding or deleting group members, changing the group name, or deleting the group entirely. Add or Delete Group Members 1. Tap the group in the Chats screen, then tap the Group Settings icon ( ). 2. In the Group Settings screen, tap to add participants to the group. 3. Tap Remove next to a group member’s name to delete that member.
Send Messages, Forms, and Workflows DriverConnect User Guide 74 © 2016-2017, Rand McNally, Inc. Change the Group Name 1. In the Group Settings screen, tap the icon to edit the group. 2. Edit the name, and tap to save it. The new group name displays. Delete a Group 3. In the Group Settings screen, tap the icon to edit the group. 4. Tap DELETE GROUP. 5. Tap YES to confirm the delete.
Send Messages, Forms, and Workflows DriverConnect User Guide 75 © 2016-2017, Rand McNally, Inc. Use Forms This feature is only available in the DriverConnect Core Plan. Forms are structured means of communication between drivers, or between a fleet manager and a driver. Forms allow for all of the necessary information in certain situations to be communicated all at once, instead of having to go back and forth over several messages. 1. When you receive a form, the message displays “FORM” above it. 2. Tap the arrow to view the form. The Form screen opens, showing the form. 3. Fill out the form, and tap SEND to send it back.
Send Messages, Forms, and Workflows DriverConnect User Guide 76 © 2016-2017, Rand McNally, Inc. To send a form: 4. Tap when you type a message, and select Form. 5. Select a form from the Form Type dropdown. 6. Complete the form. 7. Tap SEND.
Send Messages, Forms, and Workflows DriverConnect User Guide 77 © 2016-2017, Rand McNally, Inc. Use Workflows This feature is only available in the DriverConnect Core Plan. Your fleet manager has the ability to send you workflows. Workflows are a series of forms that can be created by the fleet manager and sent to a driver. This is a sequence of steps that a driver needs to follow. The status of each step is tracked. Workflows appear in the Workflow tab of the Messaging screen. 1. When you receive a new workflow from your fleet manager, the Workflow tab displays a red icon. You can also see each step in the workflow, with an estimated time of completion from your fleet manager. 2. Tap Accept to accept the workflow. If you tap Reject, the workflow will be rejected, and your fleet manager will be notified. After accepting, the Start workflow button displays. 3. Tap Start workflow to begin.
Send Messages, Forms, and Workflows DriverConnect User Guide 78 © 2016-2017, Rand McNally, Inc. The first task to complete displays with a blue bar down the left side. 4. Tap anywhere in the first task. 5. Fill out the form, and tap SEND. 6. The first task displays “Completed” with a green bar and an “Actual” time stamp. If there is another task, it is now active and displays the blue bar. Repeat these three steps for each form included in the workflow. If the workflow has one form, you will only need to do this once.
Send Messages, Forms, and Workflows DriverConnect User Guide 79 © 2016-2017, Rand McNally, Inc. 7. Once all of the tasks are marked “Completed,” tap Finish workflow. When you finish your workflow: 8. The status changes from “Started” to “Finished.” Also:  Your fleet manager is notified once the workflow is completed.  The finished workflow remains visible in the Workflow tab until you receive another one.  You can tap anywhere in each completed task to see a read-only copy of that completed form.
Change My Settings DriverConnect User Guide 80 © 2016-2017, Rand McNally, Inc. Change My Settings You can change your personal information and (in some cases) your rule set and exemptions. To access these sections, tap Settings from the Main Menu.  My Account Shows information about your company, yourself, and your subscription. See page 87.  Trip Info Allows you to enter information about your trip. See page 86.  Help Displays a list of available support channels. See page 90.  Tell Rand Allows you to send a message to the Rand McNally DriverConnect support team. See page 92.  Legal Displays legal information required by law, including safe driving practices.  A Software version number displays at the bottom of the screen.
Change My Settings DriverConnect User Guide 81 © 2016-2017, Rand McNally, Inc. Change My Rule Set and Exemptions In some cases, your rule set and exemptions are set by your fleet manager and cannot be changed in DriverConnect. If you are able to change it, you will see the Rule Set option available in the Change Status screen when you go On Duty. To make changes: 1. Tap Rule Set on the Change Status screen. 2. Select a new rule set from the dropdown menu. 3. If you will be using an exemption, tap the Choose Exemptions radio button. 4. Select an exemption from the Exemptions dropdown menu. 5. Check the box by an exception you want to use, if applicable. 6. Tap CHANGE. Your new rule set goes into effect the next time you go on duty.
Change My Settings DriverConnect User Guide 82 © 2016-2017, Rand McNally, Inc. Available Rule Sets and Exemptions New rule sets and exemptions are added to DriverConnect frequently, and will be listed in the dropdown menu when the DriverConnect app is updated. Rule Sets:  USA 8/70 and 7/60  Canada Cycle 1  Alaska  California (CA) Intrastate  Florida 8/80 and 7/70 Intrastate  Illinois  New York  Oregon 8/80 and 7/70 Intrastate  Texas (TX) Intrastate  Wisconsin 8/80 and 7/70 Intrastate  Washington
Change My Settings DriverConnect User Guide 83 © 2016-2017, Rand McNally, Inc. Exemptions: Rule Set Available Exemptions USA 8/70 USA 7/60  Passenger carrying  Oilfield and gas operations  Construction material & equipment  Motion picture  Non-Commercial operators Exceptions:  Adverse driving condition  100-air mile exception (Short Haul) Alaska 8/80 Alaska 7/70 (Intrastate)  Passenger Carrying Exceptions:  Adverse conditions  100-air mile exception (Short Haul) California (CA) Intrastate  Passenger carrying  Oil and Gas  Construction Material  Agriculture (Farms)  Utility service  Motion pictures Exceptions:  Adverse conditions  100-air mile exception (Short Haul)
Change My Settings DriverConnect User Guide 84 © 2016-2017, Rand McNally, Inc. Rule Set Available Exemptions Florida 8/80 Florida 7/70 (Intrastate)  Passenger Carrying Exceptions:  Adverse conditions  150 Air Mile Radius Illinois 7/70 (Intrastate)  Passenger Carrying  Agricultural Operations New York (Intrastate)  Tow Truck Operations  Utility Vehicle  Agricultural Operations Oregon 8/80 Oregon 7/70 (Intrastate)  Passenger Carrying Exceptions:  Adverse conditions  Non-commercial operators Texas (TX) Intrastate  Passenger carrying  Farm labor  Construction Material & Equip. Exceptions:  Adverse driving condition  150 air-mile exception (Short Haul) Washington 7/90 Washington 6/80 (Intrastate)  Agricultural Operations
Change My Settings DriverConnect User Guide 85 © 2016-2017, Rand McNally, Inc. Rule Set Available Exemptions Wisconsin 8/80 Wisconsin 7/70 (Intrastate)  Passenger Carrying Exceptions:  Adverse conditions
Change My Settings DriverConnect User Guide 86 © 2016-2017, Rand McNally, Inc. Change My Trip Information Before you drive, you can set information about your vehicle and your cargo. The Trip Info setting allows you to set your Tractor Number, Trailer Number, and up to 5 Bills of Lading (BOL). You can change this information at any time. 1. Tap Trip Info from the Settings screen. 2. Enter information into the fields, as needed. 3. Tap SAVE.
Change My Settings DriverConnect User Guide 87 © 2016-2017, Rand McNally, Inc. View My Account Information In the Settings screen, tap My Account to view your information: 1. Information about your company displays on the Company Info tab. Only fleet managers can edit this information. 2. Information about you displays on the Driver Info tab. You can edit your profile in the DriverConnect Portal. Tap EDIT to change your Driver’s License information. See below. 3. Your most recent ELD serial number and type, as well as your company’s plan information, display in the Subscription Info tab.
Change My Settings DriverConnect User Guide 88 © 2016-2017, Rand McNally, Inc. Change Driver’s License Information On the Driver Info tab, you can edit your Driver’s License information. 1. Tap EDIT in the Driver’s License Info section. 2. Make changes on the Edit License Info page. 3. Tap SAVE.
Change My Settings DriverConnect User Guide 89 © 2016-2017, Rand McNally, Inc. Manage Subscription Levels There are two subscription levels for DriverConnect: Compliance and Core. The following table lists the features of each plan. Feature Compliance Core Hours of Service (HOS) Logging Yes Yes Driver-Vehicle Inspection Report (DVIR) Yes Yes Portal Access Yes Yes Real-Time Gauges Yes Yes Messaging Yes Yes IFTA Fuel Tax Reporting No Yes Send and Receive Forms No Yes Use Form-Based Workflows No Yes To change your subscription level, log in to the DriverConnect portal: https://driverconnect.randmcnally.com If you are creating a new account, you get a free 30-day subscription to the Core level when you register a new ELD 50.
Find Help DriverConnect User Guide 90 © 2016-2017, Rand McNally, Inc. Find Help Troubleshoot Common Problems DriverConnect App I do not have an ELD yet. Can I still use the DriverConnect app? Yes! In the setup process, you will need to tap Setup Later, and then tap Continue without an ELD device. You can use still use some features of the DriverConnect app. ELD 50 My ELD 50 and the DriverConnect app on my Android™ device do not pair using Bluetooth®. How do I fix this? Please power off and power on the ELD 50 and Android™ device. If you’re still unable to pair, uninstall the Rand McNally DriverConnect app from the application manager (available by tapping settings icon), and then reinstall it. (Uninstalling the app will result in loss of data.) DC 200 My DC 200 and the DriverConnect app on my Android™ device do not pair using Bluetooth®. How do I fix this?
Find Help DriverConnect User Guide 91 © 2016-2017, Rand McNally, Inc. Please power off and power on the DC 200 and Android™ device. If you’re still unable to pair, uninstall the Rand McNally DriverConnect app from the application manager (available by tapping settings icon), and then reinstall it. (Uninstalling the app will result in loss of data.) The DC 200 is unable to establish an internet connection during setup. The DC 200 establishes a cellular connection. Make sure that the DC 200 is not obstructed, and that you are within range of a cell tower.
Find Help DriverConnect User Guide 92 © 2016-2017, Rand McNally, Inc. Tell Rand Contact Rand McNally Support: From the DriverConnect App:  Tap the Main Menu button, and then tap Settings.  Tap the Tell Rand link  Type your message and tap SEND. By phone:  Call 1-877-446-4863 By email:  Send a message to DriverConnectSupport@randmcnally.com On the web:  Visit www.randmcnally.com/eld-50-support
DriverConnect User Guide 93 © 2016-2017, Rand McNally, Inc. Index Account Information, 88 Alerts, 61 Driving Events, 61 Vehicle Faults, 62 Bill of Lading, 31, 87 Buffered Data, 28 Dashboard, 22, 23, 24, 25 DC 200, 14, 91 Driving, 33, 34 Driving Events, 61 Duty Status, 25, 29 Driving, 33 Line 5, 39 Off Duty, 36 On Duty, 30 Personal Conveyance, 39 Sleeper Berth, 35 Yard Move, 37 DVIR, 24, 54, 55 Certify Defects, 60 New, 56 Post-Trip, 36 Pre-Trip, 31 View Existing, 59 ELD 50, 10, 91 Firmware, 20 Forgot Company ID, 19 Forgot Password, 19 Forms, 76 Receive, 76 Send, 77 Fuel Purchase, 50 Add, 51 Add Receipt, 51, 52 Delete, 53 Edit, 52 Gauges, 34 Hour of Service, 24, 40 Inspection Mode, 63 Sample Report, 67, 68 LEO, 63 Log In, 15 Log Out, 26 Logbook, 24, 40 Accept/Reject Edits, 45 Certify a Log, 44 Edit a Log, 42 Email Example, 49 Log Detail, 41 Send Log, 47 Main Menu, 26 Messages, 69 Contacts, 71 Delete Group, 75 Groups, 72, 74 Send and Receive, 70 New Account, 7, 10, 14 New ELD, 18 Portal, 5, 6, 13, 32, 33, 44, 45, 58, 62, 88 Rule Set, 25, 82 Available, 83 Exemptions, 83, 84 Settings, 81 Subscription Information, 88, 90 Timers, 23 Trip Information, 31, 32, 87 Troubleshooting, 91 View, 27 Waiting Time, 36 Workflows, 78 Finish, 80 Multiple Forms, 79
DriverConnect User Guide 94 © 2016-2017, Rand McNally, Inc. FCC Compliance Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and may cause harmful interference to radio communications if not installed and used in accordance with the instructions. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect the equipment into an outlet that is on a different circuit from the device. • Consult the dealer or an experienced radio/TV technician for help. Notice: changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. IC Compliance Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device. This Class B digital apparatus complies with Canadian ICES-003. IC attestation de conformité Le présent appareil est conforme aux CNR d'Industrie Canada Applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre dispositif. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Warnings, End-User License Agreement, and Warranty This equipment complies with FCC & ISED (IC) radiation exposure limits set forth for an uncontrolled environment and meets the 47 CFR 2.1091 & RSS-102 of the FCC & ISED (IC) radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person’s body. Safe Driving Practices Always use your best judgment. Exercise caution and common sense when the vehicle is in motion. Do not become distracted by the vehicle while driving. Minimize the amount of time spent looking at the device while driving. Do not input destinations, change settings, or access any functions requiring prolonged use of the device controls while driving. Pull over in a safe and legal manner before attempting such operations. End-User License Agreement Rand McNally hereby grants you (“User”) a single-user non-exclusive, non-transferable license to use the Rand McNally tire pressure monitoring system (hereinafter referred to as the “product” (including software)) for User’s own business or personal use and not for resale or sublicensing.
DriverConnect User Guide 95 © 2016-2017, Rand McNally, Inc. This product and the software incorporated in it and related documentation are furnished under license and may be used only in accordance with this license agreement. Except as permitted by such license, the contents of this product and software may not be disclosed to third parties, copied or duplicated in any form, in whole or in part, without the prior written permission of Rand McNally. This product and software contain proprietary and confidential information of Rand McNally and its licensors. Rand McNally grants User a limited license for use of this product and the software incorporated in the product for its normal operation. By using the product, User acknowledges that the product and software are the property of Rand McNally and its licensors and are protected by U.S. copyright, trademark and patent laws and international treaties. THE USER MAY NOT: Copy, loan or otherwise transfer or sublicense the product, its software or content. Modify, or adapt the product in any way, or decompile, disassemble, reverse engineer or reduce to human readable form the product and software incorporated therein. Alter, remove or obscure any copyright notice, trademark notice, or proprietary legend from the product, its software or content. This license will terminate automatically if User fails to comply with any of the terms of this license and User agrees to stop using the product. Rand McNally may revise or update the product and is not obligated to furnish any revisions or updates to User. WARNING: This product contains chemicals known to the State of California to cause cancer and/or other harm. Warranty RM Acquisition, LLC d/b/a Rand McNally warrants that the product, and the component parts thereof, will be free of defects in workmanship and materials for a period of one (1) year from the date of purchase. This warranty may be enforced only by the first consumer purchaser (“Customer”), provided that the product is utilized within the U.S.A. or Canada. Rand McNally will, without charge, repair or replace (with a new or newly reconditioned unit), at its option, defective products or component parts. For repair or replacement of defective products, Customer must contact Rand McNally at 877-446-4863 for return authorization and instructions. Customer will be required to provide proof of date of first Customer purchase, such as a duplicate copy of the original sales receipt, for the warranty to be valid. The Customer must pay any initial shipping charges required to ship the product for warranty service, but the return charges will be at Rand McNally’s expense, if the product is repaired or replaced under warranty. Repairs or replacements have a 90-day warranty. If the product returned is still under its original warranty, then the new warranty is 90 days from the date of repair or replacement or to the end of the original one (1) year warranty, whichever is longer. This warranty gives the Customer specific rights. Other rights may be available to Customer which vary from state to state. Exclusions: This limited warranty does not apply: (1) to any product damaged by accident; (2) in the event of misuse or abuse of the product or as a result of unauthorized alterations or repairs; (3) if the serial number has been altered, defaced or removed; or (4) if the owner of the product resides outside of the U.S.A. or Canada. Caution: Rand McNally disclaims any and all express, implied or statutory warranties, including any implied warranty of merchantability or fitness for a particular purpose. It is the user’s responsibility to use this product prudently and in accordance with the product documentation. RAND MCNALLY AND ITS LICENSORS DO NOT MAKE ANY OTHER WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCT, INCLUDING ANY WARRANTY AS TO QUALITY, PERFORMANCE, TITLE OR NON-INFRINGEMENT. IN NO EVENT WILL RAND MCNALLY OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE INSTALLATION, USE OR INABILITY TO USE THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to some consumers. The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc., and any use of such mark is under license.
DriverConnect User Guide 96 © 2016-2017, Rand McNally, Inc. DriverConnect and the DriverConnect Logo ©2017 Rand McNally. All rights reserved. Rand McNally and the Rand McNally globe logo are registered trademarks of RM Acquisition, LLC d/b/a Rand McNally.
DriverConnect User Guide v0.1 97 © 2016 Rand McNally, Inc. DriverConnect

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