RM Acquisition 01006A E-LOG AND FLEET MANAGEMENT DEVICE User Manual DriverConnect User Guide

RM Acquisition LLC E-LOG AND FLEET MANAGEMENT DEVICE DriverConnect User Guide

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01006A User Manual HTML Version

User Manual

DriverConnect

Application User Manual

Software Version 4.4

Table of Contents: How Do I…?

DriverConnect User Guide 2

How Do I…

About DriverConnect ................................................. 5

Terminology ............................................................................ 6

Set Up DriverConnect ................................................ 7

Get Started with a New Account ................................................. 9

Connect a New Account to an ELD ............................................ 12

Get Started with an Existing Driver ID ....................................... 15

Connect to a New ELD ............................................................. 18

Retrieve a Forgotten Password/Company ID ............................... 19

Update Device Firmware .......................................................... 20

Get Around the DriverConnect App .............................21

Use the Dashboard ................................................................. 21

Use the Main Menu ................................................................. 26

Change Views ........................................................................ 27

Download Buffered Data .......................................................... 28

Set My Status ..........................................................29

Go On Duty ........................................................................... 30

Log Driving Time .................................................................... 33

Log Sleeper Berth Time ........................................................... 34

Go Off Duty ........................................................................... 35

Complete a Yard Move ............................................................ 36

Use the Truck for Personal Conveyance ..................................... 38

Manage My Logbook .................................................39

View a Log ............................................................................ 40

Edit a Log ............................................................................. 41

Table of Contents: How Do I…?

DriverConnect User Guide 3

Certify a Log .......................................................................... 43

Accept or Reject an Edited Log ................................................. 44

Send a Log ............................................................................ 46

Drive with a Co-Driver ............................................................ 48

Log Unassigned Driving Records ............................................... 52

Complete a DVIR .....................................................53

DVIR Home ........................................................................... 54

Create a New DVIR ................................................................. 55

View a DVIR .......................................................................... 58

Certify Defects ....................................................................... 59

Use Inspection Mode ................................................60

Start an Inspection ................................................................. 61

Generate a Report .................................................................. 62

View Vehicle Gauges ................................................64

Manage Fuel Purchases .............................................65

Add a Fuel Purchase ............................................................... 66

View and Edit a Fuel Purchase .................................................. 67

Delete a Fuel Purchase ............................................................ 68

Send Messages, Forms, and Workflows .......................69

Send and Receive Messages ..................................................... 70

View Contacts ........................................................................ 71

Set Up and Use a Message Group ............................................. 72

Edit a Message Group ............................................................. 74

Use Forms ............................................................................. 76

Use Workflows ....................................................................... 78

View Alerts ..............................................................81

Table of Contents: How Do I…?

DriverConnect User Guide 4

View Driving Events ................................................................ 81

View Vehicle Faults ................................................................. 82

View ELD Information ............................................................. 83

Change My Settings .................................................84

Change My Rule Set and Exemptions ......................................... 85

Change My Trip Information ..................................................... 90

View My Account Information ................................................... 91

Find Help ................................................................93

Troubleshoot Common Problems ............................................... 93

Tell Rand .............................................................................. 95

Index .....................................................................96

About This Guide

DriverConnect User Guide 5

About DriverConnect

DriverConnect is an integrated platform that

consists of the DriverConnect app installed on an

Android™-based device (a tablet or a smartphone),

a cloud-based web portal, and a Rand McNally ELD.

The ELD automatically gathers data as you drive,

and sends the data to your Android™ device or tablet over Bluetooth®.

DriverConnect uses an internet connection (cellular or Wi-Fi™) from

your Android™ device to store that data in a cloud-based online

account.

DriverConnect:

 Automatically calculates your Hours of Service (HOS).

 Displays work timers that tell you how much time you have left in

your driving session, driving shift, work day, and work cycle.

 Displays break timers that calculate time left in your break, and how

long until your work cycle restarts.

 Displays gauges with details about your engine’s performance.

 Creates driving logs for Law Enforcement Officer (LEO) inspections.

 Enables messaging services between drivers and fleet managers.

 Stores more than 6 months of driving logs in the DriverConnect

Cloud services.

 Provides certifiable Driver-Vehicle Inspection Reports (DVIR).

 Automatically tracks your state-to-state driving for IFTA reporting.

 Allows you to take and store a picture of your fuel receipt.

 Provides forms-based workflows for completing common tasks.

About This Guide

DriverConnect User Guide 6

Terminology

These terms are used throughout this guide:

 ELD is short for Electronic Logging Device. An ELD connects directly

to your truck and send information over Bluetooth® to your

Android™ device or tablet. Your ELD refers to the specific Rand

McNally ELD installed in your vehicle, such as the ELD 50, DC 200,

or DC 200S.

 Your Android™ Device means the Android™-based smartphone or

tablet on which you have installed and use the DriverConnect app.

 HOS means your Hours of Service. This is the amount of time spent

On Duty, Driving, in the Sleeper Berth, and Off Duty.

 A DVIR is a Driver-Vehicle Inspection Report. You need to complete

one before and after each driving session.

 IFTA is the International Fuel Tax Agreement. DriverConnect

automatically tracks your state-to-state driving for easier IFTA

reporting.

 Your Fleet Manager is the individual at your organization who

typically interacts with drivers by managing logs and reports,

performing dispatch, etc.

 A Law Enforcement Officer (or LEO) may request to see your

Logbook on a traffic stop to ensure compliance. DriverConnect has a

special Inspection Mode for these situations.

 The DriverConnect Portal is the web-based component of

DriverConnect that allows you to access reports and driving history,

plus additional features not available in the app. You can access the

portal at: https://driverconnect.randmcnally.com

Set My Duty Status

DriverConnect User Guide 7

Set Up DriverConnect

To set up the DriverConnect app for the first time, you need to either

create a new account, or log in with an existing Driver ID.

You also need a Rand McNally Electronic Logging Device (ELD). This

user guide applies to all ELD hardware that is part of the

DriverConnect suite. Supported ELD devices include:

 ELD 50: Installs in seconds directly on a 9 pin or 6 pin JBUS

interface. The ELD 50 is available in both 6 pin and 9 pin

configurations. The ELD 50 has a Bluetooth connectivity.

 DC 200: Telematics gateway allows electronic logging and fleet

management in a sleek, low-profile design. This connects to the

Engine JBUS connector using a cable. The DC 200 has a built-in

cellular modem, WiFi, and Bluetooth connectivity.

Set My Duty Status

DriverConnect User Guide 8

 DC 200S: Telematics gateway adds electronic logging to the TND

740 device and converts the TND 740 into a single box single cable

solution. The DC 200S has a built-in cellular modem, WiFi, and

Bluetooth connectivity.

 DC 700: A single box solution with a display and electronic logging

in one device. The DC 700 connects to the engine via a single cable.

The DC 700 has a camera to allow image capture of DVIR (Driver

Vehicle Inspection Reports), and Fuel receipts.

Set My Duty Status

DriverConnect User Guide 9

Get Started with a New Account

Use these instructions if you:

Have a Rand McNally ELD in your vehicle and powered on.

Do not have a Driver ID or a Company ID assigned to you by

your organization. (If you do, see page 15 to log in.)

Have Bluetooth® enabled on your Android™ device (to link with

your ELD).

Have an active internet connection on your Android™ device (to

Wi-Fi™ connection.

This process is the same for all devices except the DC 700. Please skip

to Get Started with an Existing Driver ID.

Note: The following instructions, and most of the images in this user

guide, show DriverConnect screens in portrait mode. Your device may

display these steps in landscape mode. See the Change Views section

for differences between portrait and landscape mode.

Set My Duty Status

DriverConnect User Guide 10

Enter Your Company and Account Details

1. When you open DriverConnect for the first time, tap SIGN UP.

2. Read the setup information and tap CONTINUE.

3. Enter your Company DOT Number in the Company DOT# field and

tap NEXT.

If the Company DOT number is found in our system, it means that

your company has already set up a DriverConnect account. Please

contact the DOT administrator in your fleet, or a Rand McNally

customer service representative.

Set My Duty Status

DriverConnect User Guide 11

4. Enter your company’s information and tap NEXT.

5. Enter your personal information, and select the checkbox to agree

to the terms and conditions. Tap CREATE ACCOUNT.

The Welcome page displays, showing your Company Code and

Driver ID. You will need these to log in next time. These are also

sent to the email that you have entered. You’ll also use this email

address and password to log into the DriverConnect portal.

6. Tap CONTINUE.

Next, connect your account with your ELD.

Set My Duty Status

DriverConnect User Guide 12

Connect a New Account to an ELD

After creating your new account, you

need to complete three tasks to connect

it to your ELD:

 Pair Your Android™ device to the ELD.

 Confirm your 30-day free trial

 Complete Setup

You need to finish all of these steps in

order.

Pair Your Android™ Device to

the ELD

1. On the First things first screen, tap

CONTINUE.

2. Tap SETUP DEVICE to connect your

Android™ device with your ELD.

If you do not have an ELD yet, tap

Setup Later, then Continue

without an ELD device.

Set My Duty Status

DriverConnect User Guide 13

3. Tap the serial number of the ELD you are going to use.

If you don’t see it listed, make sure it is powered on, and tap Scan

Again. If you still don’t see it listed, view the Troubleshooting

section on page 93.

Your Android™ device will now connect to the ELD via BlueTooth®,

connect to the DriverConnect cloud service, and register the ELD to

your company.

4. Once connected, your Android™ device will display “Connected to:”

followed by the ELD serial number. Tap Continue.

Set My Duty Status

DriverConnect User Guide 14

Confirm Free Trial

The ELD includes a complimentary 30-day

free trial of the Core plan. See page 91 for

information on the different plan types.

5. Tap START 30 DAY FREE TRIAL to

continue.

To purchase a subscription plan, visit the

DriverConnect portal at

https://driverconnect.randmcnally.com.

Complete Setup

6. On the Configuration screen, select a

rule set and time zone, enter your tractor

and trailer number, and select a fuel type

to use for this tractor.

You can change this information later in

your Settings. See page 83.

7. (Optional) Enter your driver’s license

information in the Driver’s License Info

section.

8. Tap DONE, LET’S GET STARTED to

complete the setup and view your

Dashboard (page 21).

Set My Duty Status

DriverConnect User Guide 15

Get Started with an Existing Driver ID

Use these instructions if you already have a Company Code, Driver ID,

and Password. You will also need your ELD’s serial number.

To set up your account, your Android™ device needs to have:

Bluetooth® enabled (to link with your ELD)

An active WiFi™ or cellular internet connection (to validate the

ELD is registered to your account) in the case of an ELD 50. Other

ELD’s from Rand McNally have a built in cellular connection

1. When you open DriverConnect for the first time, tap LOGIN.

2. Enter the Company Code, Driver ID, and Password that your

organization assigned

to you, and tap

Select the

Remember Me

checkbox to have

DriverConnect

remember your

Company Code and

Driver ID information

the next time you use

the app. You will

always need to enter

a password for

security reasons.

Set My Duty Status

DriverConnect User Guide 16

Connect Your Android™ Device to Your ELD

3. Tap SETUP DEVICE to connect your Android™ device with your

ELD.

If you do not have an ELD yet, tap Setup Later, then Continue

without an ELD.

4. Tap the serial number of the ELD you are going to use.

Your Android™ device will now connect to the ELD via BlueTooth®,

connect to the DriverConnect cloud service, and validate that the ELD

is registered to your company.

Set My Duty Status

DriverConnect User Guide 17

Once connected, your Android™ device will display “Connected to:”

followed by the ELD serial number. Tap CONTINUE.

Complete Setup

5. On the Configuration screen, select a rule set and time zone, enter

your tractor and trailer number, and select a fuel type to use for this

tractor.

6. (Optional) Enter your driver’s license information in the Driver’s

License Info section.

7. Tap DONE, LET’S GET STARTED to complete the setup and view

your Dashboard.

Set My Duty Status

DriverConnect User Guide 18

Connect to a New ELD

Sometimes, you may need to connect your Android™ device with a

different ELD. This is common if you drive different trucks in the same

fleet, and switch from one to another.

1. Make sure that Bluetooth® is enabled on your Android™ device, the

ELD is powered on, and you are in range.

2. Login first on your Android™ device, and then tap Connect to a

device (on the Dashboard).

3. Tap CONNECT.

4. Select the new ELD from the list.

5. The Connection Status section in the Dashboard displays the

connection to the new ELD.

Set My Duty Status

DriverConnect User Guide 19

Retrieve a Forgotten Password/Company ID

If you forget your password or your company code and you cannot log

in from the Login screen, follow these steps. You will need access to

the email address linked with your account.

1. Tap Forgot Password? Or Forgot Company ID? On the Login

screen.

2. Enter your email address, and tap SEND.

3. Once the confirmation page displays, follow the directions in the

email you receive.

4. Tap CONTINUE to close the confirmation page and log in.

Set My Duty Status

DriverConnect User Guide 20

Update Device Firmware

Sometimes, your ELD will need to be updated after you download a

new version of the DriverConnect app. This process happens

automatically when the app reconnects with the ELD.

IMPORTANT: Do NOT

disconnect power from

either the Android™

device OR the ELD or

turn off Bluetooth®

during this time.

Once the update is

complete, you can

continue using the app

normally.

Set My Duty Status

DriverConnect User Guide 21

Get Around the DriverConnect App

Use the Dashboard

1. Main Menu

Tap to access the main functions of DriverConnect. See page 26.

2. Alerts

Tap to view driving alerts.

Page 81.

3. Connection Status

Shows connection status of

Android™ device and ELD.

4. Timers

Show the time left in your

work and break cycles.

5. Log / DVIR

Shows a log graph and

current DVIR summary, with

links for editing. Page 39.

6. Rule Sets

Show your current rule set

and exemptions. Page 85.

7. Status Buttons

Tap to change your duty

status. Page 29.

Set My Duty Status

DriverConnect User Guide 22

Dashboard Details

Events

The Events icon in

the upper right corner

of the Dashboard displays a notification when you have an alert or a

driving event. Events include hard braking, speeding, and idle time.

See Page 81.

Connection Status

 The status on the left shows if your

Android™ device has a Bluetooth®

connection to your ELD. If the ELD

is not connected to the Android™

device, it will store driving data

and then transfer data when it is

connected to the Android™ device

 The status on the right shows if

your Android™ device is connected

to DriverConnect cloud services.

Tap to display connection details.

Tap either link to display connection

details in a popup screen. Tap Close to

return to the Dashboard.

Set My Duty Status

DriverConnect User Guide 23

More Dashboard Details

Timers

 Tap the WORK TIMERS and BREAK TIMERS links, or swipe left

and right, to switch between views.

 Work Timers show how much drive time and work time you

have left for today, and for the rest of your drive cycle. The

graphs automatically update based on your rule set (page 85).

 Break Timers show how much time you have left on your break,

in your splits, and until your restarts.

Set My Duty Status

DriverConnect User Guide 24

More Dashboard Details

Log / DVIR

 Tap the LOGBOOK and DVIR links, or swipe left and right, to

switch between tabs.

 The LOGBOOK tab displays a summary graph of your HOS.

 The DVIR tab shows a summary of your most recent DVIR.

 Tap the Details link on either tab to view details.

A red exclamation mark (!) next to one of these categories means

there is a logbook violation.

Set My Duty Status

DriverConnect User Guide 25

More Dashboard Details

Rule Sets

 This section shows

your current rule

set and exemptions.

Tap to display a

detailed view.

 See page 85 for

details on changing

your rule set and

exemptions.

Status Buttons

 Tap to change your duty status. See Page 29, Set My Duty

Status.

 Your current status displays in color. Inactive statuses are

grayed out.

Set My Duty Status

DriverConnect User Guide 26

Use the Main Menu

Dashboard: Tap to return to

the Dashboard. See page 21.

Inspection Mode: Create

reports and send them to a LEO.

Page 60.

DVIR: Create and send DVIRs.

Page 53.

Logbook: View, edit, certify,

and send your logs. See page

39.

Fuel Purchase: Log a fuel

purchase. Page 65.

Gauges: View real-time driving

gauges. Page 64.

Messaging: Send and receive

messages, forms, and

workflows. A red icon shows if you have new messages. Page 69.

Settings: Change your settings. Page 83.

LOGOUT: Tap to log out and return to the Login screen. Page 15.

Set My Duty Status

DriverConnect User Guide 27

Change Views

The DriverConnect app supports both portrait and landscape views.

The view changes automatically when you rotate your Android™

device.

You may need

to enable

Screen

Rotation in

your device’s

settings first.

1. Dashboard

in Portrait

view

2. Dashboard

Landscape

view

Note: Most

screens in this

guide are in

Portrait view.

Set My Duty Status

DriverConnect User Guide 28

Download Buffered Data

If your ELD becomes disconnected

from your Android™ device at any

time, the ELD will continue

collecting driving information.

When the ELD re-establishes a

connection with your Android™

device, an Uploading Data

messages displays. During this,

the DriverConnect app is

downloading buffered data

recorded in the ELD while the

connection was lost.

After the download is complete,

DriverConnect syncs the data and

updates your driving logs

automatically.

Set My Duty Status

DriverConnect User Guide 29

Set My Status

DriverConnect tracks your status to the minute for accurate reporting

of four statuses:

 Off Duty (OFF)

 Sleeper Berth (SB)

 Driving (D)

 On Duty (ON)

Your current status displays in color.

When you start driving, you status automatically changes to Driving

(D) when you are connected to an ELD. If you use DriverConnect

without a connected ELD, then you must Tap D to manually enter

Driving status. See page 33 for more information.

Set My Duty Status

DriverConnect User Guide 30

Go On Duty

To go On Duty, you must choose a Rule Set, and list a tractor number,

at a minimum. You can also set a trailer number, a Bill of Lading

(BOL), and complete a DVIR. A green check ( ) shows completed

steps.

1. From the Dashboard, tap the ON icon in the bottom duty status bar.

2. Verify your rule set. Tap Rule Set to make changes.

3. Select a new rule set, and any exemptions/exceptions that apply.

See page 85 for more information on rule sets and exemptions.

4. Tap CHANGE, then the Back arrow to return to the Change Status

screen.

Set My Duty Status

DriverConnect User Guide 31

5. Verify your Tractor number. Tap Trip Info to make changes.

6. Tap to enter a new Trip Name, Tractor Number, a Trailer

Number (optional), and one or more BOLs (optional).

You can enter up to 5 Bills of Lading per trip.

7. Tap SAVE, then the back arrow to return to the Change Status

screen.

8. Tap DVIR.

9. Complete the DVIR (see Page 53), and tap the back arrow.

10. Tap Change to go On Duty.

When you are On Duty, the ON icon turns blue on the Dashboard.

Set My Duty Status

DriverConnect User Guide 32

Notes on Trip Info

The Trip Info page allows you to manually enter a Trip name, Tractor

Number, and Trailer Number, as well as up to 5 Bills of Lading (BOLs).

Generally, the Tractor Number, Trailer Number, and BOL are assigned

by dispatch. You can define your own Trip Name

When you change your trip name,

DriverConnect makes a new trip

entry. All of your mileage and

status changes will be stored

under that trip name, until you

change it and go to On Duty using

a different trip name.

You can view details in the

DriverConnect portal for each

separate Trip Name, Tractor

Number, and Trailer Number you

use.

Set My Duty Status

DriverConnect User Guide 33

Log Driving Time

When you start driving, you

automatically enter Driving (D) status

when connected to an ELD.

Since DriverConnect uses minute-by-

minute data for the most accurate drive

time logs, your status switches between

Driving and On Duty automatically.

 When the truck first reaches a set

threshold speed after going On Duty,

your status automatically changes to

Driving (D).

 Once you stop for 3 seconds, you

can change your status from Driving to

any other status.

 If you have been stopped for 5

minutes, and have not already switched

your status, the app automatically switches you to On Duty.

 When you reach the set threshold speed again, your status switches

back to Driving.

 If you stop the engine, the app automatically switches from Driving

to On Duty.

This automatic switching is designed to maximize your drive time while

maintaining compliance. By automatically switching back to On Duty

when you stop, you can gain valuable time back in your legal driving

limits. The threshold speed to transition in and out of driving can be

set by fleet manager on the DriverConnect portal.

Set My Duty Status

DriverConnect User Guide 34

Log Sleeper Berth Time

To log time in the Sleeper Berth, you must stop the truck and enter

Sleeper Berth (SB) status.

1. Tap the SB status icon in

the bottom duty status bar.

2. Enter a location and a note,

if necessary.

3. Tap Change.

Your available drive and work

time is automatically

calculated when you enter SB

status, based on the Rule Set

you are using.

Set My Duty Status

DriverConnect User Guide 35

Go Off Duty

When you are finished with your

day, or are taking a break, you can

manually change your duty status to

Off Duty. DriverConnect does not

automatically change to Off Duty

status.

1. From the Dashboard, tap the OFF

icon in the bottom duty status bar.

2. Tap DVIR, and complete the post

trip report.

See Page 53 for instructions.

You cannot edit the Rule Set, Trip

Info, or DVIR information when you

change to Off Duty status.

3. Oil and Gas Exemptions: Select

the Waiting Time checkbox to

account for time spent waiting at an

oil well site. You must add a note to

account for this time.

4. Tap Change.

If you will be using the truck for personal conveyance after going

Off Duty, tap the Personal Conveyance slider to ON. See page 38.

Set My Duty Status

DriverConnect User Guide 36

Complete a Yard Move

Use Yard Move mode when you will

be driving the truck inside your

company’s lot or a warehouse yard.

1. From the Dashboard, tap the ON

icon in the bottom duty status

bar.

2. On the Change Status screen,

tap the Yard Move slider to ON

(it switches from gray to blue).

3. Enter a location and a note, if

necessary.

4. Tap Change.

When on a Yard move, your logbook

displays your On Duty time in a

dotted line with the letters YM (see

below).

Set My Duty Status

DriverConnect User Guide 37

To stay On Duty and to exit Yard Move mode:

1. Tap ON again.

2. On the Change Status screen, de-select Yard Move.

3. Update notes.

4. Tap CHANGE.

Completing a yard move counts as On Duty time, but does not count

toward your driving time. Your fleet manager may set limits on using

yard moves.

Set My Duty Status

DriverConnect User Guide 38

Use the Truck for Personal Conveyance

Use Personal Conveyance, or “Line 5,” mode when you will be driving

your truck off duty for personal

reasons.

1. From the Dashboard, tap the

OFF icon in the bottom duty

status bar.

2. Complete a Post Trip DVIR if

you are going from On Duty to

Off Duty and will be driving the

truck immediately. See Page

53.

3. On the Change Status screen,

tap the Personal Conveyance

slider to ON (it switches from

gray to blue).

4. Enter a location and write a

note, as needed.

5. Tap Change.

6. Your log displays a dotted line

with the letters PC during this

time.

Driving in Personal Conveyance

mode does NOT count toward your on-duty time or your driving time.

Your fleet manager may set limits on how many miles you can drive in

Personal Conveyance mode. The default setting is 50 miles.

Manage My Logbook

DriverConnect User Guide 39

Manage My Logbook

DriverConnect automatically maintains 14 days of logs for the hours

you are On Duty, Driving, in the Sleeper Berth, and Off Duty. Driving

time is logged automatically as you drive. Time for other statuses

must be entered manually. See page 29.

Your logs can be viewed,

edited, certified, and sent from

the Logbook.

To access the Logbook:

1. Tap the Main Menu.

2. Tap Logbook.

On the Logbook screen:

 Links display to certify your

logs (page 43) and send

your logs (page 46).

 The Day and Date display,

with a summary graph of

your HOS.

 shows a violation.

 shows the log has been

certified.

 shows the log has not yet

been certified.

Manage My Logbook

DriverConnect User Guide 40

View a Log

1. Scroll through the Logbook to

find the log you want to view.

2. Tap the date to show the log

graph.

3. Tap the graph to view the Log

Detail screen.

The Log Detail screen displays:

 The Day and Date at the top.

 A summary of your HOS,

displayed in both hours per

category and in a graph.

 A summary count, and list, of

any violations.

 Details of each status change,

including status, times,

location, and notes.

 A plus sign icon, used to add

your HOS (see page 41).

Manage My Logbook

DriverConnect User Guide 41

Edit a Log

You can edit a log that has not yet been certified from the Log Detail

screen. To access the Log Detail screen, see page 40.

Once you are in the Log Detail

screen, you can make your edits.

Logbook edits work by adding new

duty status entries for a time frame

you define. These new entries

overwrite and replace your existing

entries.

Only On Duty, Off Duty, and

Sleeper Berth time can be edited.

You cannot edit (add new or

overwrite existing) driving time.

To edit a log:

1. Tap a section in the graph on the

Log Detail screen that you want

to change.

The New Duty Status screen displays (next page).

Manage My Logbook

DriverConnect User Guide 42

2. Define a time frame for your

new entry. You can do this in

two ways:

 Tap and hold the sliders to

drag the beginning and

ending times to create a new

time frame; or

 Tap the Time fields, and edit

the entries directly in the

clock.

3. If you tap the time fields to

enter a time manually, then tap

SELECT TIME to confirm the

time frame and return to the

New Duty Status screen.

4. Tap a status icon for the new

time frame.

5. Enter a location and a note (at

least 5 characters are

required).

6. Tap SAVE.

The Log Detail screen displays

with the new duty status entry.

Manage My Logbook

DriverConnect User Guide 43

Certify a Log

1. From the Logbook, tap Certify Logs.

2. Check the log(s) you want to certify.

You have to start with the oldest log. As you select it, the next-

oldest log becomes available, and so on, until the previous day.

3. Tap CERTIFY.

4. Type your name to sign the log, and tap SUBMIT.

You must have an active internet connection to certify a log. Also,

once you certify a log, you can’t edit it. Your fleet manager can edit it

on the portal.

Manage My Logbook

DriverConnect User Guide 44

Accept or Reject an Edited Log

Your Fleet Manager has the ability to edit your logs from the

DriverConnect portal, if necessary, and then send the edited log back

for you to accept or reject. Only certified logs can be edited on the

portal. Only On Duty, Off Duty, and Sleeper Berth time can be edited.

Your Fleet Manager cannot overwrite existing driving time.

Note: Even though a manager can

update your logs, you (the driver) are

still responsible for making sure your

logs are accurate.

If you accept your Fleet Manager’s

changes, then the changes made will

overwrite the entries you made. If

you reject the changes, your original

entries will remain.

1. When one of your logs has been

edited, a “Log edit(s) pending”

notification displays in the

Logbook.

Logs with pending changes display

with an orange tab to the left of

the date and summary.

2. Tap an edited log to continue.

Manage My Logbook

DriverConnect User Guide 45

3. On the Logbook Detail screen, the Edited tab shows the proposed

changes, and the Original tab shows your original entries.

HOS entries that were added or modified display with an orange tab

to the left of the entry.

4. Review the changes that were made to the log. Tap ACCEPT to

accept the changes, or REJECT to reject them.

5. On the Accept/Reject Log Edits screen, type a reason or a

comment for accepting/rejecting the logs edits, and tap Accept or

Reject. Tap Cancel to return the Logbook Detail screen.

After accepting or rejecting the changes, the colored tabs no longer

display on your log.

Manage My Logbook

DriverConnect User Guide 46

Send a Log

You can send your logs to your

fleet manager as an email

attachment. See the example on

page 63.

For this function to work, your

Android™ device needs to have

an active internet connection.

1. From the Logbook, tap Send

Logs.

2. Check the log(s) you want to

send in the Send Logs screen.

You have to start with the

oldest log. As you select it, the

next-oldest log becomes

available to select, and so on.

3. Tap SEND.

4. Type the email address of the

person who will be receiving

the logs, and tap SEND.

Manage My Logbook

DriverConnect User Guide 47

See an Example of a Sent (Emailed) Log

Manage Fuel Purchases

DriverConnect User Guide 48

Drive with a Co-Driver

DriverConnect allows you and another driver to drive using the same

ELD and the same device. This is called co-driving. When co-driving, it

is possible to share the same device without logging out of a

DriverConnect session. Instead, you can enable co-driving on a single

device:

When co-driving, the driving records are assigned to the primary

driver, even if the co-driver drives. The primary driver must later

choose which driving logs should be assigned to the co-driver (see

Page 50).

Set Up a Co-Driver

1. On the Main menu, tap Settings,

then Trip Info.

2. Tap the Enable Co-Driving slider.

3. Tap ADD.

Manage Fuel Purchases

DriverConnect User Guide 49

4. Enter the Driver ID, first name, and

last name of your co-driver.

5. Tap ADD.

6. Tap UPDATE to change the co-

driver’s information, if needed.

7. Tap SAVE on the Trip info page

to save the co-driving session.

Co-driving is now enabled. All

driving records will be assigned

to the co-driver’s Driver ID.

8. To end a co-driving session, tap

End Session.

Manage Fuel Purchases

DriverConnect User Guide 50

Assign Records to a Co-Driver

When driving with a co-driver, all driving

records are initially recorded to your Driver

ID. Enabled a co-driver allows you to

assign driving records to that co-driver

from your logbook. The co-driver must then

accept the changes to the logbook.

1. From your logbook, select the day of the

co-driving session, and select the driving

record to assign.

2. Tap Select a Driver.

3. Tap the co-driver’s Driver ID.

4. Enter a note, and verify that all

information is correct.

5. Tap SEND.

Manage Fuel Purchases

DriverConnect User Guide 51

6. Tap a status to replace the Driving record you just assigned to your

co-driver.

This is the status that will display in your logbook after the co-driver

accepts the edited driving record.

7. Tap SUBMIT.

8. The record displays with the new status, and an orange bar plus a

co-driving indicator icon.

The status remains pending until the co-driver accepts the edited

Note: The process for accepting re-assigned co-driver logs is the same

as for accepting any other edit. See Page 44.

Manage Fuel Purchases

DriverConnect User Guide 52

Log Unassigned Driving Records

It is possible to drive, with the ELD connected, without logging in to

DriverConnect. This is called “unassigned driving.”

The ELD still captures driving information. However, it does not

transfer to the app until you pair your Android device to the ELD again.

When you pair again, the Unassigned driving records found screen

displays.

You can either assign these records

to yourself, or reject these records if

they belong to another driver.

1. Tap the check mark next to a

driving record to assign that

record to your account.

2. Tap the X to reject that driving

record.

You may need to scroll to see all

unassigned records.

3. Tap SAVE.

Complete a DVIR

DriverConnect User Guide 53

Complete a DVIR

When going On Duty (see page 30)

or Off Duty (see page 35), you

should complete a Driver-Vehicle

Inspection Report, or DVIR. You

can complete a DVIR at any time,

though.

A DVIR lets you log and track

defects in your tractor, trailer, or

both. You can also state if defects

are bad enough to make the

vehicle unsafe to drive.

Complete a DVIR

DriverConnect User Guide 54

DVIR Home

From the Main Menu, tap DVIR to

access the DVIR home screen. The

DVIR home screen shows a list of

previous DVIRs. Each list entry

shows:

 The date and time it was created

 The tractor and trailer number

for the DVIR

 Colored text to indicate the

status of the DVIR:

Red marks a vehicle as

unsafe to drive (see page 59)

Green marks a vehicle as

safe to drive, or as no defects

present

From this screen, you can:

1. Tap a tab to change views:

 Tractor displays all DVIRs for

the current tractor, regardless of driver

 Driver displays all of your DVIRs, regardless of tractor

2. Tap an entry to open the View DVIR screen (see page 58).

3. Tap the button to create a new DVIR (see page 55).

Complete a DVIR

DriverConnect User Guide 55

Create a New DVIR

To create a new DVIR:

From the Main Menu, or when going On Duty or Off Duty, tap DVIR,

then tap the button.

The Create New DVIR screen displays.

To complete a DVIR:

1. Tap to enter the Tractor

Number and Trailer Number (if

applicable) of the vehicle you are

inspecting.

Enter Defects

2. If there are defects to report, tap

the Tractor Defects and/or

Trailer Defects down arrows to

select the checkboxes for any and

all defects. Tap the arrow again to

collapse the list.

The number of defects you select

displays in parentheses.

Complete a DVIR

DriverConnect User Guide 56

3. If you record a defect, and the

vehicle can be operated safely,

check the Vehicle can be

operated safely… checkbox.

If the vehicle CANNOT be

operated safely, do NOT check

this box

4. Tap YES to confirm that you

can use the vehicle safely.

If you do not check the Vehicle

can be operated safely…

checkbox, then the DVIR will

display with a red warning on

the DVIR home screen. You

will need to certify the defect

has been repaired (page 59)

before continuing.

Complete a DVIR

DriverConnect User Guide 57

Enter Comments and Pictures

5. Tap Enter your comments to type out an explanation of what you

are reporting, if needed.

6. Tap Upload to upload or take

up to 3 pictures to document

the defect.

 Select Take Picture to take

a new picture using your

Android™ device’s camera

 Select Choose From

Gallery to select an existing

picture

Tap the X on the picture to

discard it.

7. Tap Driver Name to enter

your name.

8. Tap SAVE.

Once you tap SAVE, you

cannot edit a DVIR. You can

upload pictures to this DVIR

from the portal.

Note: At any time before you

save it, you can tap the back

arrow to exit and discard the

DVIR.

Complete a DVIR

DriverConnect User Guide 58

View a DVIR

Tap in the row of a DVIR report on the DVIR home screen to view a

DVIR.

The View DVIR screen shows a read-only entry of a DVIR.

If the DVIR has defects that have not been certified as repaired yet,

the screen name changes to Certify Defects and the CERTIFY

DEFECTS button displays. See page 59.

Complete a DVIR

DriverConnect User Guide 59

Certify Defects

DVIRs that mark a vehicle

as unsafe show a red

warning on the DVIR home

screen. These are DVIRs in

which the Vehicle can be

operated safely…

checkbox was NOT

checked.

DVIRs that mark a vehicle

as unsafe must be certified

as fixed by your mechanic.

1. On the DVIR home

screen, tap the DVIR to

view it.

2. Tap CERTIFY DEFECTS.

3. Tap CONFIRM.

4. The mechanic must type

his/her name, and tap

SUBMIT.

The DVIR is then time-

stamped with the date

and time it was fixed.

Use Inspection Mode

DriverConnect User Guide 60

Use Inspection Mode

When you need to show your logs to a Law Enforcement Officer (LEO)

during a roadside inspection, you can use Inspection Mode.

To enter Inspection Mode, select Inspection Mode from the Main

Menu. In Inspection Mode, you can show your logs to a LEO during

the inspection, and also email an ELD event output file.

1. Tap START INSPECTION to begin

an inspection.

2. Tap GENERATE REPORT to create

an emailed ELD output file.

Use Inspection Mode

DriverConnect User Guide 61

Start an Inspection

1. In inspection Mode, tap START INSPECTION to begin.

2. Tap the day icons on the Log Report page to view each day.

3. Logs for the current day display in a section on the bottom of the

screen.

4. Tap the back button to exit Inspection Mode.

You need to enter your password to exit Inspection Mode.

5. On the Password Required page, enter your password and tap

CONTINUE.

Use Inspection Mode

DriverConnect User Guide 62

Generate a Report

1. Once you are in Inspection Mode, tap Generate Report to create

an ELD output file.

2. Type the email address that will receive the reports, add a note if

needed, and tap SEND.

The system will now to process and attach the report to an email.

Please allow up to a few minutes for this to complete.

After the email is sent, the Inspection Mode screen displays again.

The report contains 8 days of ELD events. You can see a sample report

on the next page.

Use Inspection Mode

DriverConnect User Guide 63

See a Sample ELD Output File

Manage Fuel Purchases

DriverConnect User Guide 64

View Vehicle Gauges

DriverConnect provides several gauges that provide real-time

information about your vehicle. Gauges measure speed, fuel economy,

temperatures, pressure, and more. To view gauges:

1. In the Main Menu, tap Gauges.

2. Your remaining driving time displays by the steering wheel icon.

3. Swipe to the right or the left to alternate between the two available

screens.

Manage Fuel Purchases

DriverConnect User Guide 65

Manage Fuel Purchases

DriverConnect lets you

manage your fuel

purchases. You can add,

view, edit, and delete

purchases from the Fuel

Purchase screen.

To access the Fuel

Purchase screen, tap

Fuel Purchase from the

Main Menu.

On this screen, you can

select a Fuel Purchase by

tapping on a check box.

You can also check the

Select All checkbox to

select all purchases. This

checkbox changes to

Select None when

everything is selected.

Manage Fuel Purchases

DriverConnect User Guide 66

Add a Fuel Purchase

1. Tap the on the Fuel

Purchase screen to add a

new purchase.

2. Enter all of the information on

the form. Some information

may be pre-populated.

You need to scroll down to see

the entire page.

3. Tap Upload to add a picture

of the receipt.

4. Choose a picture from these

options:

 Take Picture to take a new

picture of your receipt.

 Choose From Gallery to

select a picture you have

already taken.

5. Tap SAVE to save the

purchase record.

Manage Fuel Purchases

DriverConnect User Guide 67

View and Edit a Fuel Purchase

To view a purchase:

From the Fuel Purchase page, tap an

existing fuel purchase.

The record of the purchase displays

on the Add Receipt page.

To edit a purchase:

1. Tap in any field to make changes.

2. To upload a new receipt image, tap

Change.

You need to scroll down to see the

entire page.

3. Tap SAVE to save your changes.

Manage Fuel Purchases

DriverConnect User Guide 68

Delete a Fuel Purchase

1. Select the checkbox by one or

more purchases you want to

delete.

Tap Select All to select all fuel

purchases.

2. Tap DELETE.

The selected record is removed

from your fuel purchases list.

Note that once you delete a fuel

purchase, you cannot recover it.

Send Messages, Forms, and Workflows

DriverConnect User Guide 69

Send Messages, Forms, and

Workflows

DriverConnect lets you communicate

with your fleet manager and fellow

drivers from the Messaging screen.

This feature works a lot like texting.

Messages in DriverConnect can’t be

seen in another messaging app.

You can also send and receive forms

using the DriverConnect Messaging

function. Forms can be sent for you

to fill out. You can send completed

forms back to your fleet manager.

Your fleet manager can also send

you workflows, which are a series of

steps you need to complete. Forms

are often part of a workflow.

The Messaging screen has 3 tabs:

Chats, Contacts, and Workflow.

To send and receive messages, your

Android™ device needs to have an

active internet connection.

Send Messages, Forms, and Workflows

DriverConnect User Guide 70

Send and Receive Messages

The Chats tab in the Messaging screen shows active conversations

you have with your team.

1. When someone in your organization sends you a message, a blue

notification displays by that contact’s name in the Chats tab.

2. Tap the contact’s name to open a chat window.

3. Tap the Write a message… area to open the keyboard and type a

message.

4. Tap the icon to send the message.

5. Messages you sent display in blue. Messages you receive display in

gray.

Send Messages, Forms, and Workflows

DriverConnect User Guide 71

View Contacts

Your contacts list is a list of the available people in your organization

that you can send and receive messages from.

Contacts are managed by your fleet manager.

1. Tap the Contacts tab in the

Messaging screen to view your

contacts.

2. Tap the name of a contact to open a

chat screen.

A blue dot by a contact’s name shows

if the contact is online.

Note: If a new contact was added by

your fleet manager, but you don’t see

the contact yet, you need to log out and

log back in to the DriverConnect app to refresh the Contacts list.

Send Messages, Forms, and Workflows

DriverConnect User Guide 72

Set Up and Use a Message Group

Group messages work like individual messages, and allow you to

communicate with multiple people at one time.

To create a new group:

1. In the Chats tab of the Messaging screen, tap New Group.

2. Type a name for the new group, and tap Next.

3. Tap the to add participants to the group.

Participants need to be selected from your Contacts list.

Send Messages, Forms, and Workflows

DriverConnect User Guide 73

4. Check the box by a contact to add them to the group.

5. Tap DONE.

The Add Participants screen displays again, with everyone in the

group (so far) displayed on the screen.

You can repeat this process to add more contacts.

6. When your group list is complete, tap CREATE.

7. To send messages to your group, use the chat functions normally.

Messages you send will go to everyone in the group. Anyone in the

group can send a message that also goes to the whole group.

Send Messages, Forms, and Workflows

DriverConnect User Guide 74

Edit a Message Group

You can edit a messaging group by adding or deleting group members,

changing the group name, or deleting the group entirely.

Add or Delete Group Members

1. Tap the group in the Chats screen, then tap the Group Settings icon

( ).

2. In the Group Settings screen, tap to add participants to the

group.

3. Tap Remove next to a group member’s name to delete that

member.

Send Messages, Forms, and Workflows

DriverConnect User Guide 75

Change the Group Name

1. In the Group Settings screen, tap the icon to edit the group.

2. Edit the name, and tap to save it.

The new group name displays.

Delete a Group

3. In the Group Settings screen, tap the icon to edit the group.

4. Tap DELETE GROUP.

5. Tap YES to confirm the delete.

Send Messages, Forms, and Workflows

DriverConnect User Guide 76

Use Forms

This feature is only available in the DriverConnect Core Plan.

Forms are structured means of communication between drivers, or

between a fleet manager and a driver. Forms allow for all of the

necessary information in certain situations to be communicated all at

once, instead of having to go back and forth over several messages.

1. When you receive a form, the message displays “FORM” above it.

2. Tap the arrow to view the form.

The Form screen opens, showing the form.

3. Fill out the form, and tap SEND to send it back.

Send Messages, Forms, and Workflows

DriverConnect User Guide 77

To send a form:

4. Tap when you type a message, and select Form.

5. Select a form from the Form Type dropdown.

6. Complete the form.

7. Tap SEND.

Send Messages, Forms, and Workflows

DriverConnect User Guide 78

Use Workflows

This feature is only available in the DriverConnect Core Plan.

Your fleet manager has the ability

to send you workflows. Workflows

are a series of forms that can be

created by the fleet manager and

sent to a driver. This is a sequence

of steps that a driver needs to

follow. The status of each step is

tracked.

Workflows appear in the

Workflow tab of the Messaging

screen.

1. When you receive a new

workflow from your fleet

manager, the Workflow tab

displays a red icon.

You can also see each step in

the workflow, with an estimated

time of completion from your

fleet manager.

2. Tap Accept to accept the

workflow. If you tap Reject, the

workflow will be rejected, and your fleet manager will be notified.

After accepting, the Start workflow button displays.

3. Tap Start workflow to begin.

Send Messages, Forms, and Workflows

DriverConnect User Guide 79

The first task to complete displays with a blue bar down the left

side.

4. Tap anywhere in the first task.

5. Fill out the form, and tap SEND.

6. The first task displays “Completed” with a green bar and an “Actual”

time stamp.

If there is another task, it is now active and displays the blue bar.

Repeat these three steps for each form included in the workflow. If

the workflow has one form, you will only need to do this once.

Send Messages, Forms, and Workflows

DriverConnect User Guide 80

7. Once all of the tasks are marked “Completed,” tap Finish

workflow.

When you finish your workflow:

8. The status changes from “Started” to “Finished.” Also:

 Your fleet manager is notified once the workflow is completed.

 The finished workflow remains visible in the Workflow tab until

you receive another one.

 You can tap anywhere in each completed task to see a read-only

copy of that completed form.

DriverConnect User Guide 81

View Alerts

The Alerts screen shows a list of daily alerts that have been triggered.

View Driving Events

You Fleet Manager can set

thresholds to trigger alerts for the

following driving actions:

 Hard Braking: A decrease in

speed in a sudden deceleration

(measured in a decrease in

MPH/s).

 Idling: The number of seconds

a vehicle is running (ignition

on) before moving.

 Speeding: Your speed (in miles

per hour).

Tap the Alerts icon in the upper

right corner of the Dashboard.

The Alerts page displays. Tap

EVENTS to see a listing of your

driving events for each day.

DriverConnect User Guide 82

View Vehicle Faults

If your ELD records any vehicle

faults, they display on the

VEHICLE FAULTS page.

These are also sent to the

DriverConnect portal.

Tap the Alerts icon in the upper

right corner of the Dashboard.

The Alerts page displays. Tap

VEHICLE FAULTS to see a listing

of your vehicle’s recorded faults.

DriverConnect User Guide 83

View ELD Information

To view current information about your ELD:

1. From the Dashboard, tap Connected to Device.

The Connected to a device screen displays.

2. Tap Data diagnostic or Compliance malfunction to view

information about these events.

3. View additional information about the ELD.

4. Use the slider to control the

volume of the ELD sounds.

5. Tap the back arrow to return to

the Dashboard.

DriverConnect User Guide 84

Change My Settings

You can change your personal information and (in some cases) your

rule set and exemptions.

To access these sections, tap Settings from the Main Menu.

 My Account

Shows information about your

company, yourself, and your

subscription. See page 91.

 Trip Info

Allows you to enter information

about your trip. See page 90.

 Help

Displays a list of available

support channels. See page 93.

 Tell Rand

Allows you to send a message to

the Rand McNally DriverConnect

support team. See page 95.

 Legal

Displays legal information

required by law, including safe driving practices.

 A Software version number displays at the bottom of the screen.

DriverConnect User Guide 85

Change My Rule Set and Exemptions

In some cases, your rule set and exemptions are set by your fleet

manager and cannot be changed in DriverConnect. If you are able to

change it, you will see the Rule Set option available in the Change

Status screen when you go On

Duty.

To make changes:

1. Tap Rule Set on the Change

Status screen.

2. Select a new rule set from the

dropdown menu.

3. If you will be using an

exemption, tap the Choose

Exemptions radio button.

4. Select an exemption from the

Exemptions dropdown menu.

5. Check the box by an exception

you want to use, if applicable.

6. Tap CHANGE.

Your new rule set goes into effect

the next time you go on duty.

DriverConnect User Guide 86

Available Rule Sets and Exemptions

New rule sets and exemptions are added to DriverConnect frequently,

and will be listed in the dropdown menu when the DriverConnect app

is updated.

Rule Sets:

 USA 8/70 and 7/60

 Canada Cycle 1

 Alaska

 California (CA) Intrastate

 Florida 8/80 and 7/70 Intrastate

 Illinois

 New York

 Oregon 8/80 and 7/70 Intrastate

 Texas (TX) Intrastate

 Wisconsin 8/80 and 7/70 Intrastate

 Washington

DriverConnect User Guide 87

Exemptions:

Rule Set

Available Exemptions

USA 8/70

USA 7/60

 Passenger carrying

 Oilfield and gas operations

 Construction material & equipment

 Motion picture

 Non-Commercial operators

Exceptions:

 Adverse driving condition

 100-air mile exception (Short Haul)

Alaska 8/80

Alaska 7/70

(Intrastate)

 Passenger Carrying

Exceptions:

 Adverse conditions

 100-air mile exception (Short Haul)

California (CA) Intrastate

 Passenger carrying

 Oil and Gas

 Construction Material

 Agriculture (Farms)

 Utility service

 Motion pictures

Exceptions:

 Adverse conditions

 100-air mile exception (Short Haul)

DriverConnect User Guide 88

Rule Set

Available Exemptions

Florida 8/80

Florida 7/70

(Intrastate)

 Passenger Carrying

Exceptions:

 Adverse conditions

 150 Air Mile Radius

Illinois 7/70

(Intrastate)

 Passenger Carrying

 Agricultural Operations

New York

(Intrastate)

 Tow Truck Operations

 Utility Vehicle

 Agricultural Operations

Oregon 8/80

Oregon 7/70

(Intrastate)

 Passenger Carrying

Exceptions:

 Adverse conditions

 Non-commercial operators

Texas (TX) Intrastate

 Passenger carrying

 Farm labor

 Construction Material & Equip.

Exceptions:

 Adverse driving condition

 150 air-mile exception (Short Haul)

Washington 7/90

Washington 6/80

(Intrastate)

 Agricultural Operations

DriverConnect User Guide 89

Rule Set

Available Exemptions

Wisconsin 8/80

Wisconsin 7/70

(Intrastate)

 Passenger Carrying

Exceptions:

 Adverse conditions

DriverConnect User Guide 90

Change My Trip Information

Before you drive, you can set information about your vehicle and your

cargo. The Trip Info setting allows you to set your Tractor Number,

Trailer Number, and up to 5 Bills of Lading (BOL).

You can change this information at any time.

1. Tap Trip Info from

the Settings screen.

2. Enter information

into the fields, as

needed.

3. Tap SAVE.

DriverConnect User Guide 91

View My Account Information

In the Settings screen, tap My Account to view your information:

1. Information about your company displays on the Company Info

tab. Only fleet managers can edit this information.

2. Information about you displays on the Driver Info tab. You can edit

your profile in the DriverConnect Portal. Tap EDIT to change your

Driver’s License information. See below.

3. Your most recent ELD serial number and type, as well as your

company’s plan information, display in the Subscription Info tab.

DriverConnect User Guide 92

Change Driver’s License Information

On the Driver Info tab, you can edit your Driver’s License

information.

1. Tap EDIT in the Driver’s License Info section.

2. Make changes on the Edit License Info page.

3. Tap SAVE.

DriverConnect User Guide 93

Find Help

Troubleshoot Common Problems

DriverConnect App

I do not have an ELD yet. Can I still use the DriverConnect app?

Yes! In the setup process, you will need to tap Setup Later, and then

tap Continue without an ELD device. You can use still use some

features of the DriverConnect app.

ELD 50

My ELD 50 and the DriverConnect app on my Android™ device

do not pair using Bluetooth®. How do I fix this?

Please power off and power on the ELD 50and Android™ device. If

you’re still unable to pair, uninstall the Rand McNally DriverConnect

app from the application manager (available by tapping settings icon),

and then reinstall it. (Uninstalling the app will result in loss of data.)

DC 200

My DC 200 and the DriverConnect app on my Android™ device

do not pair using Bluetooth®. How do I fix this?

DriverConnect User Guide 94

Please power off and power on the DC 200 and Android™ device. If

you’re still unable to pair, uninstall the Rand McNally DriverConnect

app from the application manager (available by tapping settings icon),

and then reinstall it. (Uninstalling the app will result in loss of data.)

The DC 200 is unable to establish an internet connection during

setup.

The DC 200 establishes a cellular connection. Make sure that the DC

200 is not obstructed, and that you are within range of a cell tower.

Do I need to plug in more than one cable on a DC 200S?

No, the cable included in the DC 200™ S box will plug into the truck’s

diagnostic port and also into the DC 200™ S, powering both the DC

200™ S and the TND™ 740 when the DC 200™ S is on the suction cup

mount. There is no need to use the vehicle “cigarette lighter” charger

to power the TND™ 740.

DriverConnect User Guide 95

Tell Rand

Contact Rand McNally Support:

From the DriverConnect App:

 Tap the Main Menu button, and then tap Settings.

 Tap the Tell Rand link

 Type your message and tap SEND.

By email:

 Send a message to DriverConnectSupport@randmcnally.com

On the web:

 Visit http://www.randmcnally.com/support

DriverConnect User Guide 96

Index

Account Information, 90

Alerts, 80

Driving Events, 80

Vehicle Faults, 81

Bill of Lading, 30, 89

Buffered Data, 27

Co-Driver, 47

Assign Records, 49

Set Up, 47

Dashboard, 21, 22, 23, 24

Driving, 32, 63

Driving Events, 80

Duty Status, 24, 28

Driving, 32

Line 5, 37

Off Duty, 34

On Duty, 29

Personal Conveyance, 37

Sleeper Berth, 33

Yard Move, 35

DVIR, 23, 52, 53

Certify Defects, 58

New, 54

Post-Trip, 34

Pre-Trip, 30

View Existing, 57

Firmware, 19

Forgot Company ID, 18

Forgot Password, 18

Forms, 75

Receive, 75

Send, 76

Fuel Purchase, 64

Add, 65

Add Receipt, 65, 66

Delete, 67

Edit, 66

Gauges, 63

Hour of Service, 23, 38

Inspection Mode, 59

LEO, 59

Log Out, 25

Logbook, 23, 38

Accept/Reject Edits, 43

Certify a Log, 42

Edit a Log, 40

Email Example, 46

Log Detail, 39

Send Log, 45

Main Menu, 25

Messages, 68

Contacts, 70

Delete Group, 74

Groups, 71, 73

Send and Receive, 69

New Account, 8, 11

New ELD, 17

Portal, 5, 6, 13, 31, 32, 42, 43, 56, 81, 90

Rule Set, 24, 84

Available, 85

Exemptions, 85, 86

Settings, 83

Subscription Information, 90

Timers, 22

Trip Information, 30, 31, 89

Troubleshooting, 92

Unassigned Driving, 51

View, 8, 26

Waiting Time, 34

Workflows, 77

Finish, 79

Multiple Forms, 78

DriverConnect User Guide 97

FCC Compliance Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may

not cause harmful interference, and (2) this device must accept any interference received, including interference that may

cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and may

cause harmful interference to radio communications if not installed and used in accordance with the instructions. However,

there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet that is on a different circuit from the device.

• Consult the dealer or an experienced radio/TV technician for help.

Notice: changes or modifications not expressly approved by the party responsible for compliance could void the user's

authority to operate the equipment.

IC Compliance Statement

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two

conditions:

1. This device may not cause interference, and

2. This device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES-003.

IC attestation de conformité

Le présent appareil est conforme aux CNR d'Industrie Canada Applicables aux appareils radio exempts de licence.

L'exploitation est autorisée aux deux conditions suivantes :

(1) l'appareil ne doit pas produire de brouillage,

et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en

compromettre dispositif.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Warnings, End-User License Agreement, and Warranty

This equipment complies with FCC & ISED (IC) radiation exposure limits set forth for an uncontrolled environment and

meets the 47 CFR 2.1091 & RSS-102 of the FCC & ISED (IC) radio frequency (RF) Exposure rules. This equipment should be

installed and operated keeping the radiator at least 20 cm or more away from person’s body.

Safe Driving Practices

Always use your best judgment. Exercise caution and common sense when the vehicle is in motion. Do not become

distracted by the vehicle while driving. Minimize the amount of time spent looking at the device while driving.

Do not input destinations, change settings, or access any functions requiring prolonged use of the device controls while

driving. Pull over in a safe and legal manner before attempting such operations.

End-User License Agreement

Rand McNally hereby grants you (“User”) a single-user non-exclusive, non-transferable license to use the Rand McNally tire

pressure monitoring system (hereinafter referred to as the “product” (including software)) for User’s own business or

personal use and not for resale or sublicensing.

DriverConnect User Guide 98

This product and the software incorporated in it and related documentation are furnished under license and may be used

only in accordance with this license agreement. Except as permitted by such license, the contents of this product and

software may not be disclosed to third parties, copied or duplicated in any form, in whole or in part, without the prior

written permission of Rand McNally. This product and software contain proprietary and confidential information of Rand

McNally and its licensors. Rand McNally grants User a limited license for use of this product and the software incorporated in

the product for its normal operation. By using the product, User acknowledges that the product and software are the

property of Rand McNally and its licensors and are protected by U.S. copyright, trademark and patent laws and international

treaties.

THE USER MAY NOT:

Copy, loan or otherwise transfer or sublicense the product, its software or content.

Modify, or adapt the product in any way, or decompile, disassemble, reverse engineer or reduce to human readable form

the product and software incorporated therein.

Alter, remove or obscure any copyright notice, trademark notice, or proprietary legend from the product, its software or

content.

This license will terminate automatically if User fails to comply with any of the terms of this license and User agrees to stop

using the product. Rand McNally may revise or update the product and is not obligated to furnish any revisions or updates

to User.

WARNING: This product contains chemicals known to the State of California to cause cancer and/or other harm.

Warranty

RM Acquisition, LLC d/b/a Rand McNally warrants that the product, and the component parts thereof, will be free of defects

in workmanship and materials for a period of one (1) year from the date of purchase. This warranty may be enforced only

by the first consumer purchaser (“Customer”), provided that the product is utilized within the U.S.A. or Canada.

Rand McNally will, without charge, repair or replace (with a new or newly reconditioned unit), at its option, defective

products or component parts. For repair or replacement of defective products, Customer must contact Rand McNally for

return authorization and instructions. Customer will be required to provide proof of date of first Customer purchase, such as

a duplicate copy of the original sales receipt, for the warranty to be valid.

The Customer must pay any initial shipping charges required to ship the product for warranty service, but the return

charges will be at Rand McNally’s expense, if the product is repaired or replaced under warranty.

Repairs or replacements have a 90-day warranty. If the product returned is still under its original warranty, then the new

warranty is 90 days from the date of repair or replacement or to the end of the original one (1) year warranty, whichever is

longer.

This warranty gives the Customer specific rights. Other rights may be available to Customer which vary from state to state.

Exclusions: This limited warranty does not apply: (1) to any product damaged by accident; (2) in the event of misuse or

abuse of the product or as a result of unauthorized alterations or repairs; (3) if the serial number has been altered, defaced

or removed; or (4) if the owner of the product resides outside of the U.S.A. or Canada.

Caution: Rand McNally disclaims any and all express, implied or statutory warranties, including any implied warranty of

merchantability or fitness for a particular purpose. It is the user’s responsibility to use this product prudently and in

accordance with the product documentation.

RAND MCNALLY AND ITS LICENSORS DO NOT MAKE ANY OTHER WARRANTY OR REPRESENTATION, EITHER EXPRESS OR

IMPLIED, WITH RESPECT TO THE PRODUCT, INCLUDING ANY WARRANTY AS TO QUALITY, PERFORMANCE, TITLE OR NON-

INFRINGEMENT. IN NO EVENT WILL RAND MCNALLY OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, SPECIAL,

INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE INSTALLATION, USE OR INABILITY TO USE THE

PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of

incidental or consequential damages, so the above limitations may not apply to some consumers.

The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc., and any use of such mark is under

license.

DriverConnect User Guide 99

rights reserved.

Rand McNally and the Rand McNally globe logo are registered

trademarks of RM Acquisition, LLC d/b/a Rand McNally.

DriverConnect User Guide v0.1 100

DriverConnect

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