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SMEVOIPSYSTEMGUIDE4.1

ProprietaryandConfidential

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RTXandthecombinationsofitslogothereofaretrademarksofRTXA/S,Denmark.

Otherproductnamesusedinthispublicationareforidentificationpurposesandmaybethetrademarksoftheir

respectivecompanies.



Disclaimer



ThecontentsofthisdocumentareprovidedaboutRTXproducts.RTXmakesnorepresentationswithrespectto

completenessoraccuracyofthecontentsofthispublicationandreservestherighttomakechangestoproduct

descriptions,usage,etc.,atanytimewithoutnotice.Nolicense,whetherexpress,implied,toanyintellectualproperty

rightsaregrantedbythispublication



Confidentiality



Thisdocumentshouldberegardedasconfidential,unauthorizedcopyingisnotallowed



©August‐2018RTXA/S,Denmark,Allrightsreserved

http://www.rtx.dk





SMEVOIPSYSTEMGUIDE4.1

ProprietaryandConfidential

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TableofContents

TypeApprovalUserGuideforDBS‐210‐3PC‐NA‐K9...........................................................................................................1

1AboutThisDocument.................................................................................................................................................4

1.1Audience...........................................................................................................................................................4

1.2WhenShouldIReadThisGuide........................................................................................................................4

1.3ImportantAssumptions.....................................................................................................................................4

1.4Abbreviations....................................................................................................................................................4

1.5DocumentHistory.............................................................................................................................................4

1.6DocumentationFeedback.................................................................................................................................4

2Introduction–SystemOverview................................................................................................................................5

2.1HardwareSetup................................................................................................................................................5

2.2ComponentsofSMEVoIPSystem.....................................................................................................................6

2.2.1RTXBaseStations..........................................................................................................................................6

2.2.2SMEVoIPAdministrationServer/Software..................................................................................................6

2.2.3RTXWirelessHandset...................................................................................................................................6

2.3WirelessBands..................................................................................................................................................6

2.4SystemCapacity(inSummary)..........................................................................................................................7

2.5AdvantagesofSMEVoIPSystem.......................................................................................................................7

3InstallationofBaseStations/Repeater.......................................................................................................................8

3.1Package–Contents/DamageInspection...........................................................................................................8

3.2RTXBaseStationMechanics.............................................................................................................................9

3.3RTXBaseUnit–Resetfeature.........................................................................................................................10

3.4InstallingtheBaseStation...............................................................................................................................11

3.4.1MountingtheBaseStations/Repeaters:.....................................................................................................11

3.5FindIPofBaseStation.....................................................................................................................................11

3.5.1UsinghandsetFindIPfeature.....................................................................................................................11

3.5.2UsingbrowserIPDECT.................................................................................................................................11

3.6LogintoBaseSMEConfigurationInterface.....................................................................................................11

4MakingHandsetReady.............................................................................................................................................12

4.1Package–Contents/DamageInspection.........................................................................................................12

4.2BeforeUsingthePhone..................................................................................................................................13



DBS‐210‐3PC‐NA‐K9TYPEAPPROVALUSERGUIDE1.0  

4|Page

ProprietaryandConfidential

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1 AboutThisDocument

ThisdocumentdescribestheinstallationandconfigurationoftheCiscoVoIPSystem(DBS‐210‐3PC‐NA‐K9base,CP‐

6825‐3PC‐K9,CP‐6825‐3PC‐NA‐K9,CP‐6825‐RGD‐K9,CP‐6825‐RGD‐NA‐K9handset).

1.1 ImportantAssumptions

Thisdocumentwaswrittenwiththefollowingassumptionsinmind:

1) Youunderstandnetworkdeploymentingeneral

2) YouhaveworkingknowledgeofbasicTCP/IP/SIPprotocols,NetworkAddressTranslation,etc...

3) Apropersitesurveyhasbeenperformed,andtheadministratorhaveaccesstotheseplans



1.2 Abbreviations

Forthisdocument,thefollowingabbreviationshold:



DHCP:DynamicHostConfigurationProtocol

DNS: DomainNameServer

HTTP(S): HyperTextTransferProtocol(Secure)

(T)FTP:(Trivial)FileTransferProtocol

IOS: InternetworkingOperatingSystem

PCMA:A‐lawPulseCodeModulation

PCMU:mu‐lawPulseCodeModulation

PoE: PoweroverEthernet

RTP:Real‐timeTransportProtocol

RPORT: ResponsePort(RefertoRFC3581fordetails)

SIP:SessionInitiationProtocol

SME: SmallandMediumscaleEnterprise

VLAN:VirtualLocalAccessNetwork

TOS: TypeofService(policybasedrouting)

URL: UniformResourceLocator

UA: UserAgent



1.3 DocumentHistory

REVISIONAUTHORISSUEDATECOMMENTS

0.1CAP16‐Aug‐2018FirstDraft

 



1.4 DocumentationFeedback

Wealwaysstrivetoproducethebestandwealsovalueyourcommentsandsuggestionsaboutourdocumentation.If

youhaveanycommentsaboutthisguide,pleaseenterthemthroughtheFeedbacklinkontheRTXwebsite.Wewill

useyourfeedbacktoimprovethedocumentation.





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DBS‐210‐3PC‐NA‐K9TYPEAPPROVALUSERGUIDE1.0  

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2.2 ComponentsofSMEVoIPSystem

RTXSMEVoIPsystemismadeupof(butnotlimitedto)thefollowingcomponents:

• AtleastoneRTXBaseStationisconnectedoveranIPnetworkandusingDECTasair‐coreinterface.

• RTXIPDECTwirelessHandset.

• RTXSMEVoIPConfigurationInterface;isamanagementinterfaceforSMEVoIPWirelessSolution.ItrunsonallIP

DECTBasestations.EachBasestationhasitsownuniquesettings.



2.2.1 RTXBaseStations

TheBaseStationconvertsIPprotocoltoDECTprotocolandtransmitsthetraffictoandfromtheend‐nodes(i.e.

wirelesshandsets)overachannel.Ithas12availablechannels.

Inamulti‐cellsetup,eachbasestationhas:

• 8channelshaveassociatedDSPresourcesformediastreams.

• Theremaining4channelsarereservedforcontrolsignalingbetweenIPBaseStationsandtheSIP/DECTendnodes

(orphones).

BaseStationsaregroupedintoclusters.WithineachCluster,BaseStationsaresynchronizedtoenableaseamless

handoverwhenausermovesfromonebasestationcoveragetoanother.Forsynchronizationpurposes,itisnot

necessaryforBaseStationstocommunicatedirectlywitheachotherinthesystem.E.g.aBaseStationmayonlyneed

tocommunicatewiththenextinthechain.ItisadvisableforaBaseStationtoidentifymorethanoneBaseStationto

guaranteesynchronizationinthesituationthatoneoftheBaseStationsfails.

The4controlsignalingchannelsareusedtocarrybearersignalsthatenableahandsettoinitiateahandoverprocess.

2.2.2 SMEVoIPAdministrationServer/Software

ThisserverisreferredtoasSMEVoIPConfigurationInterface.

TheSMEVoIPConfigurationInterfaceisawebbasedadministrationpageusedforconfigurationandprogrammingof

thebasestationandrelevantnetworkend‐nodes.E.g.handsetscanberegisteredorde‐registeredfromthesystem

usingthisinterface.

Theconfigurationinterfacecanbeusedasasetuptoolforsoftwareorfirmwaredownloadtobasestations,repeaters

andhandsets.Further,itisusedtocheckrelevantsystemlogsthatcanbeusefultoadministrator.Theselogscanbe

usedtotroubleshootthesystemwhenthesystemfacesunforeseenoperationalissues.

2.2.3 RTXWirelessHandset

Thehandsetisalightweight,ergonomically,andportableunitcompatiblewithWidebandAudio(G.722),DECT,GAP

standard,CAT‐iqaudiocompliant.

Thehandsetincludescolordisplaywithgraphicaluserinterface.Itcanalsoprovidethesubscriberwithmostofthe

featuresavailableforawiredphone,inadditiontoitsroamingandhandovercapabilities.Refertotherelevant

handsetmanualsforfulldetailshandsetfeatures.



2.3 WirelessBands

ThebandssupportedintheSMEVoIParesummarizedasfollows:

Frequencybands: 

1880–1930MHz(DECT)

1880–1900MHz(10carriers)Europe/ETSI

1910–1930MHz(10carriers)LATAM

1920–1930MHz(5carriers)US



DBS‐210‐3PC‐NA‐K9TYPEAPPROVALUSERGUIDE1.0  

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2.4 SystemCapacity(inSummary)

SMEnetworkcapacityofrelevantcomponentscanbesummarizedasfollows:



DESCRIPTIONCAPACITY

Min##ofBasesSingleCellSetup1

Max##ofBasesinMulti‐cellSetup(configurable) 50/127/254

Single/MultiCellSetup:Max##ofRepeaters50basesand3repeatersperBase

127basesand1repeaterperBase

254basesand0repeaters

Multi‐cellSetup:TotalMax##ofRepeaters100

Max##ofUsers(SIPregistrations)perBase30

Max##ofUsersperSMEVoIPSystemlimitedto1000

Multi‐cellSetup:Max##ofSynchronizationlevels 24

SingleCellSetup:Max##SimultaneousCalls10perBasestation

Multi‐cellSetup:Max##ofCalls8perBasestation

TotalMax##SimultaneousCalls(Multi‐cellSetup) Limitedto1000

Repeater:Max##ofCalls(Narrowband)5

Repeater:Max##ofCalls(G722)2



QuickDefinitions

SingleCellSetup:SMEtelephonynetworkcomposedofonebasestation

Multi‐cellSetup: Telephonynetworkthatconsistsofmorethanonebasestation

SynchronizationLevel:Istheaircoreinterfacebetweentwobasestations.





2.5 AdvantagesofSMEVoIPSystem

Theyinclude(butnotlimitedto):



1.Simplicity.Integratingfunctionalitiesleadstoreducedmaintenanceandtroubleshooting,andsignificantcost

reductions.



2.Flexibility.Singlenetworkarchitecturecanbeemployedandmanaged.Furthermore,thearchitectureisamenable

todifferentdeploymentscenarios,includingIsolatedbuildingsforin‐buildingcoverage,locationwithco‐located

partners,andlargetomediumscaleenterprisesdeploymentforwidecoverage.



3.Scalability.SMEnetworkarchitecturecaneasilybescaledtotherequiredsizedependingoncustomerrequirement.



4.Performance.Theintegrationofdifferentnetworkfunctionalitiesleadstothecollapseoftheprotocolstackina

singlenetworkelementandtherebyeliminatestransmissiondelaysbetweennetworkelementsandreducesthecall

setuptimeandpacketfragmentationandaggregationdelays.



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3 InstallationofBaseStations/Repeater



Afterplanningthenetwork,nextistodeterminetheproperplacesorlocationtherelevantbasestationswillbe

installed.Therefore,webrieflydescribethehowtoinstallthebasestationinthischapter.



3.1 Package–Contents/DamageInspection



BeforePackageIsOpened:

Examinetheshippingpackageforevidenceofphysicaldamageormishandlingpriortoopening.Ifthereisaproofof

mishandlingpriortoopening,youmustreportittotherelevantsupportcenteroftheregionalrepresentativeor

operator.



ContentsofPackage:

Makesureallrelevantcomponentsareavailableinthepackagebeforeproceedingtothenextstep.

Everyshippedbaseunitpackage/boxcontainsthefollowingitems:

 3xmountingscrewsand1xAnchor

 1xPlasticWallmount

 Baseunit

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

DamageInspection:

Thefollowingaretherecommendedprocedureforyoutouseforinspection:

1. Examineallrelevantcomponentsfordamage.

2. Makea“defectiveonarrival–DOA”reportorRMAtotheoperator.Donotmovetheshippingcartonuntil

theoperatorhasexaminedit.Ifpossible,sendpicturesofthedamage.Theoperator/regionalrepresentative

willinitiatethenecessaryproceduretoprocessthisRMA.Theywillguidethenetworkadministratoronhow

toreturnthedamagedpackageifnecessary.

3. Ifnodamageisfound,thenunwrapallthecomponentsanddisposeofemptypackage/carton(s)in

accordancewithcountryspecificenvironmentalregulations.



3.2 RTXBaseStationMechanics

ThebasestationfrontendshowsanLEDindicatorthatsignalsdifferentfunctionalstatesofthebaseunitand

occasionallyoftheoverallnetwork.Theindicatorisoffwhenthebaseunitisnotpowered.

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ThetablebelowsummarizesthevariousLEDstates:



LEDSTATESTATE

UNLITNopowerinunit

UNLIT/SOLIDREDErrorcondition

BLINKINGGREENInitialization

SOLIDREDFactoryresetwarningorlongpressinBSresetbutton

BLINKINGREDFactorysettinginprogress

SOLIDGREENEthernetconnectionavailable(Normaloperation)

BLINKINGREDEthernetconnectnotavailableORhandsetde/registrationfailed

SOLIDREDCriticalerror(canonlybeidentifiedbyRTXEngineers).Symptomsincludeno

system/SIPdebuglogsarelogged,etc.

ORANGEPressresetbuttonofbasestation.

BLINKINGORANGENoIPaddressreceived



3.3 RTXBaseUnit–Resetfeature

Itispossibletorestartorresetthebasestationunitbypressingaknobattherearsideoftheunit.Alternatively,itcan

beresetfromtheSMEConfigurationInterface.Wedonotrecommendthis;butunpluggingandpluggingtheEthernet

cablebacktothePoEportofthebasestationalsoresetsthebaseunit.

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3.4 FindIPofBaseStation

TofindIPoftheinstalledbasestationtwomethodscanbeused;UsinghandsetFindIPfeatureorbrowserIPDECT

feature.



3.4.1 UsinghandsetFindIPfeature

Onthehandsetpress“Menu”keyfollowedbythekeys:*47*togetthehandsetintofindbasesmenu.Thehandset

willnowscanfor8660bases.Dependingontheamountofpoweredonbaseswithactiveradiosandthedistanceto

thebaseitcantakeuptominutestofindabase.



‐Usethecursordown/uptoselectthebaseMACaddressforthebase

‐ThebaseIPaddresswillbeshowninthedisplay



Thefeatureisalsousedfordeployment.

3.4.2 UsingbrowserIPDECT

Openanystandardbrowserandentertheaddress:

http://ipdect<MAC‐Address‐Base‐Station>

fore.g.http://ipdect00087B00AA10.ThiswillretrievetheHTTPWebServerpagefromthebasestationwithhardware

address00087B00AA10.

ThisfeaturerequiresanavailableDNSserver.

3.5 LogintoBaseSMEConfigurationInterface

1.ConnecttheBasestationtoaprivatenetworkviastandardEthernetcable(CAT‐5).



2.UsetheIPfindmenuinthehandset(Menu*47*)todeterminetheIP‐addressofthebasestationbymatchingthe

MACaddressonthebackofthebasestationwiththeMACaddresslistinthehandset.



3.OntheLoginpage,enteryourauthenticatingcredentials(i.e.usernameandpassword).Bydefault,theusername

andpasswordareadmin.ClickOKbutton.



4.Onceyouhaveauthenticated,thebrowserwilldisplayfrontendoftheSMEConfigurationInterface.Thefrontend

willshowrelevantinformationofthebasestation.



Screenshot:

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4 MakingHandsetReady



Inthischapter,webrieflydescribehowtopreparethehandsetforuse,install,insertandchargenewbatteries.Please

refertoanaccompanyingHandsetUserGuideformoreinformationofthefeaturesavailableintheHandset.



4.1 Package–Contents/DamageInspection



BeforePackageIsOpened:

Examinetheshippingpackageforevidenceofphysicaldamageormishandlingpriortoopening.Ifthereisaproofof

mishandlingpriortoopening,youmustreportittotherelevantsupportcenteroftheregionalrepresentativeor

operator.



ContentsofPackage:

Makesureallrelevantcomponentsareavailableinthepackagebeforeproceedingtothenextstep.

Everyshippedbaseunitpackage/boxcontainsthefollowingitems:

 1xHandsethook

 1xA/CAdaptor

 1xBattery

 1xcharger

 1xHandsetUnit

 1xBatterycover,

 1xBelthook

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

DamageInspection:

Thefollowingaretherecommendedprocedureforyoutouseforinspection:

1. Examineallrelevantcomponentsfordamage.

2. Makea“defectiveonarrival–DOA”reportorRMAtotheoperator.Donotmovetheshippingcartonuntil

theoperatorhasexaminedit.Theoperator/regionalrepresentativewillinitiatethenecessaryprocedureto

processthisRMA.Theywillguidethenetworkadministratoronhowtoreturnthedamagedpackageif

necessary.

3. Ifnodamageisfound,thenunwrapallthecomponentsanddisposeofemptypackage/carton(s)in

accordancewithcountryspecificenvironmentalregulations.

4.2 BeforeUsingthePhone

Herearethepre‐cautionsusersshouldreadbeforeusingtheHandset:



InstallingtheBattery

1. Neverdisposebatteryinfires,otherwiseitwillexplode.

2. Neverreplacethebatteriesinpotentiallyexplosiveenvironments,e.g.closetoinflammableliquids/gases.

3. ONLYuseapprovedbatteriesandchargersfromthevendororoperator.

4. Donotdisassemble,customize,orshortcircuitthebattery



ClosingBackCover

1. Slidethetopofthebatterycoverintothedesignatedslotofthehandset(seestep1inbelowdrawing)

2. Pressthebottomofthebatterycoverontothehandset(seestep2inbelowdrawing)

3. Movethelockpinto“lockedposition”(seestep3inbelowdrawing)



ReplaceBattery

RemoveBackCoverfromHandset.Removetheoldbatteryandreplacewithanewone.

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UsingtheCharger

Eachhandsetischargedusingahandsetcharger.Thechargerisacompactdesktopunitdesignedtochargeand

automaticallymaintainthecorrectbatterychargelevelsandvoltage.

ThechargerHandsetispoweredbyACsupplyfrom110‐240VACthatsupplies5.0VDCat2A.

Whenchargingthebatteryforthefirsttime,itisnecessarytoleavethehandsetinthechargerforatleast10hours

beforethebatteryisfullychargedandthehandsetreadyforuse.



HandsetintheCharger

Forcorrectcharging,ensurethattheroomtemperatureisbetween5°Cand25°C/41°Fand77°F.Donotplacethe

handsetindirectsunlight.Thebatteryhasabuilt‐inheatsensorwhichwillstopchargingifthebatterytemperatureis

toohigh.

Ifthehandsetisturnedoffwhenplacedincharger,onlytheLEDindicatesthecharging.Whenhandsetisturnedoff,

theLEDflashesatalowfrequencywhilechargingandlightsconstantlywhenthechargingisfinished.Therewillbe

responseforincomingcalls.

Ifthehandsetisturnedonwhencharging,thedisplayshowsthechargingstatus.



HandsetSerialNumber

Theserialnumber(IPEI/IPUInumber)ofeachhandsetisfoundeitheronalabel,whichisplacedbehindthebattery,or

onthepackaginglabel.First,liftoffhandsetbackcoverandliftthebatteryandreadtheserialnumber.

Theserialnumberisneededtoenableservicetothehandset.Itmustbeprogrammedintothesystemdatabasevia

theSMEVoIPConfigurationinterface.



DBS‐210‐3PC‐NA‐K9TYPEAPPROVALUSERGUIDE1.0  

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FCC Warning：

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation. Any Changes or modifications not

expressly approved by the party responsible for compliance could void the user's authority to operate the

equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

—Reorient or relocate the receiving antenna.

—Increase the separation between the equipment and receiver.

—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help.

FCC Exposure to Radio Frequency (RF) Signals

For Handset

This is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limitsfor

exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the

U.S.Government. These limits are part of comprehensive guidelines and establish permitted levels of RF

energy for the general population. The guidelines are based on the safety standards previously set by both

U.S. and international standards bodies. These standards include a substantial safety margin designed to

assure the safety of all persons,regardless of age and health. This device and its antenna must not be co-

located or operating in conjunction with any other antenna or transmitter. This product has been shown to be

capable of compliance for localized specific absorption rate (SAR) for uncontrolled environment/general

population exposure limits specified in ANSI/IEEE Std. C95.1-1992 and had been tested in accordance with

the measurement procedures specified in FCC/OET Bulletin 65 Supplement C (2001) and IEEE 1528.

For Base

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This

equipment should be installed and operated with minimum distance 20cm between the radiator& your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

ISEDC Warning:

This device complies with ISEDC licence-exempt RSS standard(s). Operation is subject to the following two

conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of

the device.

Le présent appareil est conforme aux CNR d'ISEDC applicables aux appareils radio exempts de

licence.L'exploitation est autorisée aux deux conditions suivantes :

(1) l'appareil nedoit pas produire de brouillage, et

(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est

susceptible d'en compromettre le fonctionnement.

ISEDC Specific Absorption Rate (SAR) information

For Handset

SAR tests are conducted using standard operating positions accepted by the ISEDC with device transmitting

at its highest certified power level in all tested frequency bands, although the SAR is determined at the

highest certified power level, the actual SAR level of the device while operating can be well below the

maximum value. Before a new model device is a available for sale to the public, it must be tested and

certified to the ISEDC that it does not exceed the exposure limit established by the ISEDC, tests for each

device are performed in positions and locations as required by the ISEDC. For body worn operation, this

model device has been tested and meets the ISEDC RF exposure guidelines when used with an accessory

designated for this product or when used with an accessory that contains no metal.

For Base

This equipment complies with ISEDC radiation exposure limits set forth for an uncontrolled environment. This

equipment should be installed and operated with minimum distance 20cm between the radiator& your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

ISEDC Radiation Exposure Statement:

For Handset

SAR l’utilisation des règles sma l’emplacement Le matériel de transmission et fonctionnant dans tous les

essais à la certification, même si la puissance suprême a décidé le niveau, utilisation spécifique peut être

très en deçà de la valeur de référence maximale.Types de matériel sont vendus au public un ancien, d’essai

et de certification de l’exposition, limite maximum sma, chaque document et l’emplacement du matériel

d’essai et conformément au document.Le modèle en physique, matériel d’essai et conforme aux directives

d’exposition des radiofréquences sma quand une annexe désigné pour ce produit lors de leur utilisation ou

des pièces de rechange ne contiennent pas de métal.

For Base

Cet équipement est conforme aux limites d'exposition aux radiations ISEDC définies pour un environnement non

contrôlé. Cet équipement doit être installé et utilisé avec une distance minimale de 20 cm entre le radiateur et votre

corps.

Cet émetteur ne doit pas être situé ou fonctionner conjointement avec une autre antenne ou un autre émetteur.

RTX X8665 Multicell Base User Manual 2 User Guide V0 1 okx

RTX Hong Kong Ltd. Multicell Base 2 User Guide V0 1 okx

User Manual

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