Radio Systems WC100 Pet Containment System User Manual 400 752 indd
Radio Systems Corp Pet Containment System 400 752 indd
User Manual
PetSafe®
Wireless Crate™
Operating and Training Guide
Please read this entire guide before beginning
BATTERY 6V
RFA-67
2 1-800-732-2677
Thank you for choosing PetSafe®, the best selling brand of electronic training
solutions in the world. Our mission is to be the most trusted brand in the pet
ownership experience. We want to ensure your pet’s happiness and safety by
providing you with the tools and techniques to successfully train your pet. If
you have any questions whatsoever, please contact the Customer Care Center
at 1-800-732-2677 or visit our website at www.petsafe.net. We will be there to
help you, and we promise your call will be a pleasant experience.
____________________________________________________________________
Table of Contents
Introduction ................................................................................................3
Components ...............................................................................................3
How the Wireless Crate™ Works ....................................................................4
Operating Guide
Familiarization and Preparation ................................................................4
Initial Set-Up & Test Instructions ..............................................................5
Training Guide
Fit the Receiver Collar ..............................................................................6
Find the Best Stimulation Level for Your Pet ..............................................7
General Tips ............................................................................................7
DAY 1, First Session ................................................................................8
DAY 2, Second Session ............................................................................9
DAYS 3, 4, and 5, Successive Sessions ......................................................9
Frequently Asked Questions ...................................................................... 10
Troubleshooting ........................................................................................ 11
Terms of Use and Limitation of Liability .................................................... 11
FCC Compliance ......................................................................................12
CE Compliance.........................................................................................12
www.petsafe.net 3
Introduction
The Wireless Crate offers unsurpassed freedom and daily enjoyment for you and your dog. With the
Wireless Crate, there are no cage wires or plastic walls to obstruct you and your dog’s view, as would be
the case with a traditional crate. So you and your dog can enjoy each other’s company, without your dog
begging at the dinner table or storming the door when guests arrive.
The Wireless Crate is portable and enables you to spend time with your dog in places that are customarily
off-limits with traditional crates. Imagine the freedom of taking your dog with you to the park, a sporting
event, or a friend’s home without the worries of having your dog running off.
Components
Please take a moment to familiarize yourself with the contents of the kit. You should have received
the items shown below. If you fi nd anything missing or in less than optimal condition please call our
Customer Care Center at 1-800-732-2677.
BATTERY 6V
RFA-67
Wireless Crate
Receiver Collar
Boundary Flags - 2
Operating and
Training Guide
4 1-800-732-2677
How the Wireless Crate™ Works
The Wireless Crate is designed to work with existing Radio Systems PetSafe Receiver Collars. If you
have a Radio System PetSafe In-Ground Fence, your collar will also work with the Wireless Crate,
eliminating the need for separate collars.
The Wireless Crate functions by detecting the dog on the crate and signaling the dog through a
choice of tone or mild static stimulation if the dog exits the crate without your permission. If the dog
leaves the crate without permission while the unit is turned on, the collar will produce either a toned
beep to signal your dog or warning beeps accompanied with a mild static stimulation. The correction
type depends on the setting you choose. Once the dog returns into the crate, the tonal beep or static
stimulation ceases.
Preparation and training is required for optimal and safe results. Please continue reading this manual
before attempting to use this product with your pet.
Operating Guide
Familiarization and Preparation
Please take a moment to familiarize yourself with the Wireless Crate
™
and its controls before using this
product with your pet.
Switch
The Wireless Crate™ has a three-way sliding
switch that allows you to turn on the unit and
control the type of correction.
Battery Installation
Make sure the switch is in the “OFF” position.
Remove the fabric covering the Wireless Crate™.
Open the battery door and install 4 AA batteries
(batteries are not included) as shown below.
Replace the battery door and fabric cover.
No Beep
No Correction
Beep Only
Beep and
Static Correction
Indicator Light
www.petsafe.net 5
Indicator Light
The Indicator Light blinks green to indicate the bed is on and ready for use. If the light is red, the crate
is not operating properly. Check the batteries. If the batteries are good and the light is still red, please
contact our Customer Care Center at 1-800-732-2677.
Training Flags
Place the training fl ags in the small sleeves provided in the fabric cover. Once your dog is trained to the
Wireless Crate
™
, you may remove the fl ags.
____________________________________________________________________
Initial Set-Up & Test Instructions
1. Set the Wireless Crate
™
on a fi rm, fl at, dry surface. The Wireless
Crate
™
is designed to be used for supervised outdoor application,
but is not waterproof.
2. Move the switch to Beep Only ( ). The Indicator Light should
blink green every 2 seconds.
3. Place your hand on the Wireless Crate
™
and hold of the Receiver
Collar over the crate.
4. Press moderately on the Wireless Crate
™
for approximately 8
seconds to simulate the presence of your dog. Continue to press
on the Wireless Crate
™
until the Indicator Light blinks green once
every 5 seconds. Note: The Wireless Crate
™
detects the presence of the dog
by weight, not by the presence of the Receiver Collar.
5. Remove your hand from the crate and the Receiver Collar from
the Wireless Crate
™
at the same time. Your Receiver Collar should
beep once your hand and the Receiver Collar are removed from the
Wireless Crate
™
. This is the warning beep indicating the pet has left
the Wireless Crate
™
.
Illustration showing
hand pressing down
on crate while
holding the collar
over the crate
Illustration showing
hand off the crate
while holding the
collar NOT over the
crate
6. Once the warning beep has occurred, return your hand onto the Wireless Crate
™
and hold the
Receiver Collar over the crate. Once you apply pressure on the Wireless Crate
™
, the beeping on the
Receiver Collar should stop and the green light on the crate should start blinking every 5 seconds.
This indicates the pet has returned into the Wireless Crate
™
.
7. The test is now complete.
8. Turn the crate off. Note: It will be necessary to turn the crate off each time you place your pet on the Wireless
Crate
™
or when you call your pet off the Wireless Crate
™
. If you do not turn the crate off, your pet will receive
a beep or static correction for exiting or entering the Wireless Crate
™
. If this is not followed, your pet will be
confused and training will be diffi cult.
6 1-800-732-2677
Training Guide
Fit the Receiver Collar Tips
Important: The proper fi t and placement of your Receiver Collar is important
for effective operation. The Contact Points must have direct contact with your
dog’s skin on the underside of his neck.
To assure a proper fi t, please follow these steps:
1. Make sure that the Receiver Collar is turned off.
2. Start with your dog standing comfortably (3A).
3. Place the Receiver Collar high on your dog’s neck close to the
ears. Center the Contact Points underneath your dog’s neck,
touching the skin (3B). Note: It is sometimes necessary to trim the
hair around the Contact Points to make sure that contact is consistent.
3A
4. Check the tightness of the Receiver Collar
by inserting one fi nger between the collar
and your dog’s neck (3C). The fi t should be
snug but not constricting.
5. Allow your dog to wear the Receiver Collar
for several minutes then recheck the fi t.
Check the fi t again as your dog becomes
more comfortable with the Receiver Collar.
Care and Cleaning
To ensure the effectiveness of this product
and the comfort and safety of your dog, check
the fi t of his collar frequently. This Guide
describes proper collar fi tting. If you notice
that your dog is experiencing skin irritation,
discontinue use of the collar for a few days. If
the condition persists beyond 48 hours, see
your veterinarian.
3C
To prevent skin irritation from occurring:
• The Receiver Collar should not be worn for more than 8 hours out of every 24-hour
period.
• Your dog’s neck and the Contact Points must be washed weekly with a washcloth and
mild hand soap, then rinsed thoroughly.
• Be sure that your pet’s neck is thoroughly dry before placing the Receiver Collar back
on his neck.
www.petsafe.net 7
Find the Best Stimulation Level for Your Pet
Important: Always start at the lowest level and work your way up.
The PUL-275BM has 5 different Stimulation Levels. This allows you to choose the Stimulation
that is best for your dog.
Once you have placed the Receiver Collar on your dog, it is time to fi nd the Stimulation Level
that is best for him. This is called the Recognition Level.
A slight change in your dog’s behavior, such as looking around in curiosity, scratching at his
collar, or fl icking his ears, indicates the Recognition Level that is best for him.
Refer to the PUL-275 Receiver Collar manual on instructions to change correction levels.
1. Start at Level 1.
2. If your dog shows no reaction, repeat the Stimulation level several times before moving up to
the next level.
3. YOUR Dog SHOULD NOT VOCALIZE OR PANIC WHEN RECEIVING STIMULATION.
IF THIS HAPPENS, THE STIMULATION LEVEL IS TOO HIGH AND YOU NEED TO
GO BACK TO THE PREVIOUS LEVEL AND REPEAT THE PROCESS.
4. Move up through the Stimulation levels until your dog reliably responds to the Stimulation.
5. If your dog continues to show no response at Level 8, check the fi t of the Receiver Collar. If
your dog has long or thick hair, replace the Contact Points with the longer set. Then go back to
#1 and repeat the process. If this still does not yield any results, your dog’s hair will need to be
trimmed around the Contact Points.
If all of these steps have been done and your dog continues to show no reaction to the
Stimulation, see the “Test Light Instructions” section.
If after completing all of these steps your dog still does not indicate he is feeling the Stimulation,
please contact Customer Care Center or visit our website at www.dogsafe.net.
General Tips
• Eliminate one misbehavior or teach one obedience command at a time. If you move too fast with
training, your dog may become confused.
• Be consistent. Correct your dog every time he misbehaves.
• Unless you can supervise him, it is recommended that you restrict your dog from situations in
which he has a history of misbehaving. However, setting up a situation as a training session can
dramatically improve your chances of success.
• If your dog reacts to the tones by hiding or acting fearful, redirect his attention to a simple and
appropriate behavior, such as the “sit” command.
• Dogs should know basic obedience commands like sit before using the Wireless Crate™.
• Only let responsible family members use the Wireless Crate™. It is not a toy!
• Other dogs in hearing range will be affected by the training tones. Therefore, training sessions
should be conducted out of hearing range of other dogs.
• For best results, place the Wireless Crate™ against the wall, in a corner, or at the end of a hallway
for the initial training session. You may move it later, after the dog is trained to use the crate.
• Attach a short leash to your pet’s regular collar. Never attach a leash to the PetSafe Receiver
Collar.
• Keep some of your pet’s favorite treats nearby to reward him during training.
• Make it fun! Keep your voice and actions light and friendly. Your dog should enjoy using and
staying on the Wireless Crate™.
8 1-800-732-2677
DAY 1, First Session
This session will take about 30-45 minutes.
Teaching Your Pet the Place Command
Step 1
1. The Wireless Crate switch should be in “off ” position.
2.
Use a leash to guide the dog into the Wireless Crate. Say “Place”, praise your dog and give him a treat. The
“Place” command indicates to the dog that he should move into the designated area and stay. Initially, you
should use body language to help the dog understand that this word refers to the Wireless Crate.
3. Allow the dog to exit the crate.
Step 2
1. If another person is present, let them help you by holding your dog
outside of the crate.
2. With your dog watching, place a couple of treats on the Wireless Crate.
3. Pick up the lead and guide your dog near the Wireless Crate. Say
“Place”.
4. If needed, use the leash to encourage your dog to hop onto the Wireless
Crate.
5. Let your dog move around at will, still wearing the collar and leash.
6. Use the leash and guide your dog back off the crate.
7. Play with and praise your dog.
Step 3
1. Lead your dog onto the Wireless Crate. Say “Place”. While your dog is on the crate, give him a treat
and some praise.
2. If your dog stays in place for a few seconds, give him another treat and more praise. If he steps off the
crate, calmly use the leash to guide him back onto the crate and say
“Place”.
3. When your dog gets back on the crate, give him another treat and more
praise.
4. Repeat this step until your dog sits on the crate independently. At this
point, he should be familiar with the “Place” command.
Step 4
1. While your dog is on the Wireless Crate, say “Place” while holding the
leash and lightly restrain him on the Wireless Crate.
2. Take one step away from the crate. If your dog remains on the crate, take a step to each side,
backward, and forward. Keep holding the leash and softly repeat the
“Place” command.
3. If your dog stays in place in for a few seconds, praise him and give him
a treat.
4. Use the leash to encourage your dog to hop off. Let him move around
freely while still wearing the collar and leash. Play with and praise your
dog.
5. After about 10 minutes, repeat steps 1-4.
Illustration showing
dog on leash leading
onto the crate
Illustration showing
dog on crate and
giving him a treat
Illustration showing
distance from person
and dog
www.petsafe.net 9
Teaching Your Pet using the Audible Beep Tone
Step 5
1. Instruct your dog to “Place” on the Wireless Crate.
2.
While your dog is on the Wireless Crate, change the Wireless Crate to the Beep Only mode
( )
. Each
time he steps off the crate, the collar will beep. Calmly pick up the leash and guide him back onto the
Wireless Crate. The beeping will cease when he steps back on the crate. It is important to praise your
dog and give him a treat after each successful attempt.
3. Repeat steps 1-4 with the collar set to Beep Only. Note: You may continue training in the Beep Only mode
(). Training in beep only mode will take longer, so you’ll need to adjust your training accordingly.
Teaching Your Pet using the Static Correction Mode
Step 6
1. Instruct your dog to “Place” on the crate.
2. Turn the crate on to the Beep and Static Correction mode (!). At this point, each time your dog steps
off the crate and the collar begins to beep, he will also receive a static correction. The beeping and
correction will cease when your dog steps back onto the crate.
3. Repeat Steps 1-4. It is important at the beginning that you minimize the duration of the static
correction. For the fi rst few times your dog receives a correction, gently lead him back to the Wireless
Crate within a few seconds.
This ends the fi rst day’s session. Turn off the crate, remove the receiver collar, and praise and play with
your dog freely.
____________________________________________________________________
DAY 2, Second Session
1. Repeat Step 5 and Step 6 from the fi rst day’s session. At this point, most dogs will now stay in the
Wireless Crate for a prolonged period of time.
2. To test your dog’s training, leave the room and see if your dog will stay in the Wireless Crate. If you
hear the receiver beep after you leave the room, then your dog has stepped out of the Wireless Crate.
3. Calmly walk back into the room.
4. Pick up the leash and say the “Place” command while leading your dog to back onto the Wireless
Crate. Be sure to give your dog a treat and plenty of praise when he enters onto the Wireless Crate.
5. After a successful twenty-minute stay in the Wireless Crate, go over and praise your dog. Turn the
crate off and call your dog out of the crate. Give your dog a treat and allow him to play freely.
____________________________________________________________________
DAYS 3, 4,and 5, Successive Sessions
1. Repeat Steps 1-5 from Day 2’s session each day.
2. Slowly build your dog’s time of stay in the crate, distance from you, and tolerance to a number of
distractions. For example, you may sit on the sofa with the Wireless Crate right next to you and
encourage your dog to lay for an hour or so with a chew toy. If your dog gets up, simply retrieve the
leash and let the mild static stimulation occur for a second or two. Lead your dog back to the Wireless
Crate and say “Place”. Praise and treat your dog while leading him back onto the Wireless Crate.
3. Train with distraction by arranging family, close friends, or other pets into the room as you give the
“Place” command. Training with distractions can be diffi cult for some dogs at the beginning, so stay
close enough to your dog that you can guide him back to the Wireless Crate.
4. Repeat these steps daily for at least two weeks, even if your dog is responding well. Consistency and
repetition are the keys to good training. Reinforcement is paramount even with the smartest dogs.
Remember, dogs are like humans, and learn at different rates. So be calm and patient and do not to
rush the learning process. And don’t forget to make it fun!
10 1-800-732-2677
Frequently Asked Questions
Is the Stimulation safe for my
pet?
While the Stimulation is unpleasant, it is harmless to your
pet. Electronic training devices require interaction and
training from the owner to achieve desired results.
How old does a pet have to
be before using the Wireless
Crate™
Your pet should be able to learn basic obedience
commands such as “Sit” or “Here”. The Receiver Collar
may be too large for dogs under 8 lb.
Once my pet is trained will he
have to continue to wear the
Receiver Collar?
Probably not. He may need to wear the Receiver Collar
from time to time for reinforcement.
Is the Receiver Collar
waterproof?
Ye s .
Can I use the Wireless Crate™
with more than one pet?
No. The Wireless Crate
™
can only be used with one pet at a
time. Other pets wearing a compatible Receiver Collar or using
a second Wireless Crate
™
should be kept at least 10 ft. away.
Can I use the Wireless Crate™
on aggressive pets?
We do not recommend any of our products to be used
on aggressive pets. We recommend you contact your local
veterinarian or professional trainer to determine if your
pet might be aggressive.
What is the range of the
Wireless Crate™?
The range you get with your Wireless Crate
™
will vary
according to the battery life cycle as well as transmission
from other radio devices. The product will provide
stimulation for a minimum 3 ft. and a maximum 10 ft. range.
How long will the Reveiver
Collar deliver stimulation to
my pet?
The maximum duration of stimulation is a function of the
Receiver Collar. The maximum duration of stimulation
for any PetSafe Receiver Collar is 30 seconds. Consult
documentation that came with your Reveiver Collar for
more specifi c information about your model of collar.
What do I do if my pet’s neck
becomes red and irritated?
This condition is due to the Contact Points irritating the
skin. Discontinue use of the Receiver Collar for a few
days. If the condition persists beyond 48 hours, see your
veterinarian. Once the skin returns to normal, replace
Receiver Collar, and monitor the skin condition closely.
The Wireless Crate™ operates
as described but the dog is not
affected by the stimulation.
What do I do?
First make sure the Receiver Collar is fi tted properly and
is on as described in the users manual. If the dog is still
not responding please call our Customer Care Center.
What will the reaction of my
dog be to the Stimulation?
Each dog reacts differently to the stimulation. Most dogs
will only receive a few stimulations and those will be
during the training period.
www.petsafe.net 11
Troubleshooting
Indicator Light never lights or
blinks when the switch is
moved to the
( )
or (!)
Position
• Check that the switch is securely in the
( )
mode by
moving it back and forth.
• Remove the batteries and replace checking orientation.
• Replace the batteries with a set of fresh batteries again
checking the orientation.
Indicator Light is red or
blinking red
If the light display is red, the crate is not operating
properly. You should check the batteries then, contact our
Customer Care Center.
Green light blinks as described
but collar does not beep when
dog gets off the Wireless
Crate™
Check the batteries in your Receiver Collar. If fresh
batteries are in place please call our Customer Care
Center.
Terms of Use and Limitation of Liability
1. Terms of Use
This Product is offered to you conditioned upon your acceptance without modifi cation of the
terms, conditions and notices contained herein. Usage of this product implies acceptance of all
such terms, conditions, and notices.
2. Proper Use
This Product is designed for use with pets where training is desired. The specifi c temperament
of your pet may not work with this product. We recommend that you not use this product if your
pet is less than 8 lb. or under 6 months old, or if your pet is aggressive. If you are unsure whether
this is appropriate for your pet, please consult your veterinarian, certifi ed trainer or contact our
Customer Care Center or visit our website at www.petsafe.net.
Proper use includes reviewing the entire Operating and Training Guide provided with your
product and any specifi c Caution statements.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. This pet training device is not intended to harm,
injure, or provoke. Using this product in a way that is not intended could result in violation of
Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems Corporation be liable for any direct, indirect, punitive, incidental,
special or consequential damages, or any damages whatsoever arising out of or connected with the
use or misuse of this Product. Buyer assumes all risks and liability from the use of this Product.
5. Modifi cation of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions and notices under
which this Product is offered.
Radio Systems Corporation
10427 Electric Ave.
Knoxville, TN 37932
1-800-732-2677
www.petsafe.net
400-752
©Copyright 2005, Radio Systems Corporation
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
the equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifi cations not expressly approved by PetSafe could void the user’s authority to
operate the equipment.
CE Compliance
This equipment has been tested and found to comply with relevant EU Electromagnetic
Compatibility, Low Voltage and R&TTE Directives. Before using this equipment outside the EU
countries, check with the relevant local R&TTE authority. Unauthorized changes or modifi cations
to the equipment that are not approved by Radio Systems Corporation are in violation of EU
R&TTE regulations, could void the user’s authority to operate the equipment, and void the
warranty