Renaissance Learning RESP Handheld Classroom Response Transmitter User Manual 2KnowResourceGuide
Renaissance Learning, Inc Handheld Classroom Response Transmitter 2KnowResourceGuide
Contents
- 1. user manual
 - 2. user manual note
 - 3. final manual
 
user manual

Important!
This booklet contains 
your 2Know! Toolbar 
Installation CD
SETUP & RESOURCE GUIDE
CLASSROOM RESPONSE SYSTEM
Free Training & Support ................................................. 3
Receiver Setup and Key Tasks........................................ 6
Responder Settings and Key Tasks ................................9
2Know! Toolbar ............................................................ 16
AccelTest Key Tasks ..................................................... 23
Frequently Asked Questions ......................................... 29
Warranty ......................................................................36
2Know! Toolbar Installation CD .................................... 39

Dear Educator/Administrator,
Congratulations! You have taken a positive step toward accelerating learning by purchasing the 
2Know!™ classroom response system.
As you begin implementing 2Know!, this booklet will be your handy resource guide. You’ll find 
information about free training and support plus software and hardware key tasks, frequently asked 
questions, and more.
Using 2Know! makes you a visionary on the cutting edge of educational technology, and we would 
love to see you get the recognition you deserve. No doubt your local newspaper and/or broadcast 
station would be eager to report on the innovative technology now in use at your school.
Of course, we’d love to hear about your success, too! Please send copies of the news releases that are 
published or broadcast in your local media to:
Renaissance Learning
Attn: Jack McLaughlin
P.O. Box 8036
Wisconsin Rapids, WI 54495-8036
We look forward to hearing from you!
Sincerely,
Jack McLaughlin
Product Line Director
Renaissance Learning™

FREE ONLINE TRAINING
3
F
REE
 O
NLINE
 T
RAINING
Every 2Know! classroom response system includes free online training. Visit 
www.renlearn.com/profdevel/pd/2know_choosetype.aspx and 
choose from the following training options:
•Webinars: Using the Internet and a telephone, you can attend sessions 
that cover a single topic in one hour or less. Webinars can be customized 
for your needs.
•Seminars: Live seminars help you get the most from your 
implementation. Custom Seminars and Regional Seminars are available.
•On-Demand Sessions: These sessions cover essential information to 
help you set up your Renaissance Learning products and get started. They 
are self-guided tutorials or recorded webinar sessions that are available 
24/7. You can view them as often as you like.
S
UPPORT
BY
 P
HONE
AND
 W
EB
General Support: (800) 338-4204
General Inquires: answers@renlearn.com
Technical Support: (800) 338-4204
Technical Inquiries: support@renlearn.com
Web Support: In the online Knowledge Base, you can search through 
technical support information and find detailed, step-by-step answers to 
almost any question you have about 2Know! Visit 
http://support.renlearn.com/techkb to access the Knowledge Base.
Support Plan: With your 2Know! purchase, you 
receive unlimited toll-free technical support for an 
entire year. To upgrade for an additional year of 
continuous support for AccelTest only, call (800) 
338-4204 and ask about the Expert Support Plan 
(ESP) Plus.

WHAT YOU RECEIVED
The Renaissance Receiver and Renaissance Responders
4
W
HAT
 Y
OU
 R
ECEIVED
The 2Know! classroom response system encourages student participation 
and gives teachers instant access to student work on tests or assignments or 
student responses to verbal questions.
Your kit includes a Renaissance Receiver™ and Renaissance Responders™ 
that use radio frequency (RF) technology.
The Renaissance Receiver and Renaissance Responders
The Renaissance Receiver
The Receiver enables your Responders 
to communicate with software on your 
computer so that students can receive 
questions and send their responses 
and so that you can monitor student 
progress. To connect the Receiver to 
your computer and set a name, see 
page 6.
Renaissance Responders
Students or other groups use the Responders to enter 
answers to questions sent from the AccelTest 
software, the 2Know! Toolbar, or Accelerated Math 
RP. If you are using AccelTest, students may also use 
Responders to complete homework or to see notes 
from the teacher.
Each Responder has two AA batteries installed. To 
save battery life, Responders shut down after 30 
minutes of inactivity, but any answers entered before 
then are not lost. Students can usually continue 
assignments they didn’t finish.
You can also use 
NEO 2 laptops with 
the Renaissance 
Receiver. If you already have 
NEO 2 laptops, see the NEO 2 
Quick Guide for more 
information.

WHAT YOU RECEIVED
Software for the 2Know! Classroom Response System
5
Software for the 2Know! Classroom Response System
The 2Know! classroom response system comes with AccelTest™ software and 
the 2Know! Toolbar. You can also use it with Accelerated Math™ RP.
The Receiver and Responders work with one program at a time. If you try to 
use it with more than one of these programs, the Receiver and Responders 
will recognize the one you started first.
AccelTest
Using AccelTest software, you can create your own quizzes, tests, and 
assignments for any subject and score student responses quickly. Students 
can complete some types of assignments using Responders; the scores are 
entered automatically in the AccelTest gradebook.
If you want to install this software, use the AccelTest software CD in the kit. 
You’ll find instructions in the AccelTest Software Installation Guide you 
received.
You’ll find tips for using AccelTest starting on page 23.
2Know! Toolbar
This simple program lets you get real-time responses from Responder users. 
You can ask multiple-choice, true/false, numeric-response, pulse, or short-
answer questions. This can help you immediately assess whether your 
students understand the concepts you’ve been discussing.
To install the 2Know! Toolbar, see the CD at the back of this guide and the 
software instructions that start on page 16.
Accelerated Math RP
You can also use the Receiver and Responders with the Renaissance Place 
version of Accelerated Math. You will need to install the Renaissance 
Responder client program available in Renaissance Place. For details, see the 
Accelerated Math Software Manual.

RENAISSANCE RECEIVER SETUP AND KEY TASKS
Connecting the Receiver to Your Computer
6
R
ENAISSANCE
 R
ECEIVER
 S
ETUP
AND
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EY
 T
ASKS
Connecting the Receiver to Your Computer
Connect the square end of the USB cable into the back of the Receiver A. 
Connect the flat end of the cable to your computer B.
Naming the Receiver and Changing the PIN
Set a unique name for each Renaissance Receiver you own so that your 
Responder users know whether they are connecting to the correct Receiver. 
Follow these steps to change the name. You can also set a new Administrator 
PIN if you’d like; this PIN is required for settings on Responders.
B
A

RENAISSANCE RECEIVER SETUP AND KEY TASKS
Naming the Receiver and Changing the PIN
7
1. At your computer, start the Renaissance Wireless Server Utility:
• Windows: Click StartProgramsRenaissance Wireless 
ServerRenaissance Wireless Server Utility.
• Macintosh: Open the Applications folder, then the Renaissance 
Wireless Server folder. Double-click Renaissance Wireless Server 
Utility.
2. Type 1234 and click OK to log in. (1234 is the default Administrator PIN 
here and for Responders.) If necessary, click Start.
3. Click the Server Settings tab.
4. Change the Network Name A from “Renaissance Receiver” to a name 
your Responder users will recognize. Make sure the name is different 
from the name of other Receivers you own.
5. Click Update Network Settings B.
6. Click OK. Tell your Responder users the Receiver name.
7. If you want to change the Administrator PIN used for this utility and for 
setting changes on Responders, click Set Administrator PIN C. Enter a 
new PIN (4–8 characters with letters and/or numbers). Click OK.
8. Close the utility when you have finished. It will continue running in the 
background.
The Renaissance 
Wireless Server 
Utility is installed with 
AccelTest and the 2Know! 
Toolbar.
Renaissance Place 
Settings button. You 
will also have a 
Renaissance Place Settings 
button if you have NEO 
Manager installed. This button 
is for setting the Renaissance 
Place URL if you are using the 
NEO 2 Accelerated Reader or 
MathFacts in a Flash 
SmartApplets. For details, see 
the NEO 2 Quick Guide.
A
B
C

RENAISSANCE RECEIVER SETUP AND KEY TASKS
Other Receiver Information
8
Other Receiver Information
Default Administrator PIN
The default administrator PIN is 1234. This PIN is required when you use the 
Renaissance Wireless Server Utility program on your computer.
Monitoring Receiver Activity and Status
In the Renaissance Wireless Server Utility, the Log tab shows you Receiver 
activity, and the Receivers tab shows you the status of the Receiver connected 
to your computer. To start the utility, follow the instructions for your 
operating system:
•Windows: Click StartProgramsRenaissance Wireless 
ServerRenaissance Wireless Server Utility.
•Macintosh: Open the Applications folder, then the Renaissance Wireless 
Server folder. Double-click Renaissance Wireless Server Utility.

RESPONDER SETTINGS AND KEY TASKS
Firmware Versions and Responder Features
9
R
ESPONDER
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ETTINGS
AND
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EY
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ASKS
Firmware Versions and Responder Features
Your Responders come with version 3.x firmware installed. Firmware is the 
software that runs inside your Responders and Receiver. The firmware on 
your Renaissance Responders serves three purposes:
• It tells the Responders which features you want.
• It allows you to update Responders when necessary.
• If you are using a 1.xx version of the Responder firmware, you can switch 
between the even and odd versions of the firmware to switch between a 
small and large font.
Three sets of firmware versions are available:
Firmware 
Versions What Is Included What Is Not Included
3.xx 
(installed 
version)
•Ability to communicate with AccelTest, the 2Know! 
Toolbar, or Accelerated Math RP
• Support for owned Responders (AccelTest)
• Homework (AccelTest)
• Notes (AccelTest)
• Settings
• Synchronizing (AccelTest)
• Ability to answer short answer questions in AccelTest 
or the 2Know! Toolbar
•Calculator
• Small or large font based on 
firmware selected
• MathFacts in a Flash practice and 
history features
2.xx • Ability to communicate with AccelTest, the 2Know! 
Toolbar, or Accelerated Math RP
• MathFacts in a Flash practice
• MathFacts in a Flash practice/test history
• Ability to send MathFacts in a Flash practice data to 
Renaissance Place
• Settings
• Support for owned Responders 
(AccelTest)
• Homework (AccelTest)
• Notes (AccelTest)
• Synchronizing (AccelTest)
• Ability to answer short answer 
questions in AccelTest or the 
2Know! Toolbar
•Calculator
• Small or large font based on 
firmware selected

RESPONDER SETTINGS AND KEY TASKS
Firmware Versions and Responder Features
10
To switch versions or update to a newer version, follow these steps on each 
Responder:
1. Press the On/Off button to start the Responder.
2. If the Responder asks for the Student PIN (because it has an assigned 
owner), press ?. Then, press yes (True) and then Enter to stay 
connected to the current Receiver (server). Enter the Administrator PIN 
(1234 is the default) and press Enter. Then, press any key.
3. Press 
 to scroll down to Settings and press Select.
4. Press 
 to scroll down to Firmware Update and press Select.
5. If the Responder asks if you want to stay connected to the Receiver, 
press yes and then Enter.
6. The Responder will find and display the available updates. Scroll to the 
version you want.
If you are using a 1.xx firmware version, select the even-numbered 
version to choose the large font or the odd-numbered version to choose 
the small font.
7. Press Select.
8. Enter the Administrator PIN when the Responder asks you to do this (the 
default is 1234), and press Enter.
The Responder will start updating the firmware. The program shows you its 
progress as it does the update. When the update is complete, the Responder 
will show you the new version number. Press any key to go to the Responder 
menu or the student PIN entry screen.
1.xx • Ability to communicate with AccelTest, the 2Know! 
Toolbar, or Accelerated Math RP
• Support for owned Responders (AccelTest)
• Homework (AccelTest)
• Notes (AccelTest)
• Settings
• Synchronizing (AccelTest)
•Calculator
• Small or large font based on firmware selected
• MathFacts in a Flash practice and 
history features
• Ability to answer short answer 
questions in AccelTest or the 
2Know! Toolbar
Firmware 
Versions What Is Included What Is Not Included

RESPONDER SETTINGS AND KEY TASKS
Other Responder Settings
11
Other Responder Settings
To change Responder settings, follow these steps:
1. Press On/Off to turn on the Responder.
2. Highlight Settings in the main menu and press Select.
3. Use the arrow buttons to highlight the setting you want to change. Press 
Select.
4. See the information for the setting you chose in the table below. Press 
Select after changing a setting.
Responder Key Tasks
Turning On/Off
1. To turn on, press the On/Off button and hold it down until the Responder 
is on.
2. To turn the Responder off, press the On/Off button.
Setting Description
About Shows you the firmware version and connected 
Receiver name. Use the arrows to scroll up and down.
Contrast Lets you increase or decrease screen contrast using the 
arrow buttons.
Search for Networks Searches for the Receivers in range and lets you select 
one to connect to.
Assign Owner, Reset 
Owner, and Change PIN 
(not available on 
MathFacts in a Flash 
Responders)
Lets you assign a student owner, change the owner, 
change the owner’s personal identification number 
(PIN). For more information, see page 12.
Security Lets you enter the encryption key if it is required for 
communication with the Receiver. Contact 
Renaissance Learning for more information.
Firmware Update Lets you choose another firmware version or update to 
a newer version. See page 9.

RESPONDER SETTINGS AND KEY TASKS
Responder Key Tasks
12
Joining a Session
AccelTest or the Toolbar must be open.
1. Highlight Join Session and press Select.
2. If the Renaissance Responder asks to stay connected to the chosen 
Renaissance Receiver, press Yes or No and Select. If you chose No, or if 
the Responder simply lists the Receivers, highlight the correct 
Renaissance Receiver and press Select.
Assigning Owners to Renaissance Responders
Note: MathFacts in a Flash Responders cannot have assigned owners.
1. Open the AccelTest software and verify that students are enrolled in 
classes.
2. Turn on the Renaissance Responder and join the session.
3. Highlight Settings and press Select.
4. Highlight Assign Owner and press Select.
5. Enter the student’s ID number (found next to the student’s name in the 
Gradebook) and press Enter.
Changing a Student PIN for Owned Responders
1. Enter the student PIN (default is 1212) and press Enter.
2. Highlight Settings and press Select.
3. Highlight Change PIN and press Select.
4. Enter a new PIN and press Enter.
Displaying a Forgotten PIN (Owned Responders)
1. Press ? and join the session.
2. Enter the administrator PIN (default is 1234) and press Enter.
3. After the Renaissance Responder states the device is unlocked and 
reveals the PIN, press any key.
Resetting the Owner of an Owned Responder
1. Highlight Settings and press Select.
2. Highlight Reset Owner and press Select.
3. Enter the administrator PIN (default is 1234) and press Enter.

RESPONDER SETTINGS AND KEY TASKS
Responder Key Tasks
13
Synchronizing (to Transmit AccelTest Homework and 
Notes)
1. Enter the student PIN and press Enter.
2. Highlight Synchronize and press Select.
3. When prompted, press any key to return to the menu.
Viewing and Completing AccelTest Homework (for Owned 
Renaissance Responders)
1. Enter the student PIN and press Enter.
2. Highlight Homework and press Select.
3. Highlight the assignment and press Select.
4. Enter your responses; then, press Yes to verify that the homework is 
complete.
Viewing AccelTest Notes (for Owned Renaissance 
Responders)
1. Enter the student PIN and press Enter.
2. Highlight Notes and press Select.
3. Highlight a note and press Select.
4. Press Menu when you have finished reading the note.
5. Choose Yes or No and press Select.
Using the Calculator (AccelTest Must Be Open)
The calculator is only available if you have chosen a 1.x firmware version. See 
page 9.
1. Highlight Calculator and press Select.
2. Press number keys and letter keys (using the guide on the screen) to 
perform computations.
3. Press Clear to begin a new computation.
4. Press Menu or turn off the Renaissance Responder.

RESPONDER SETTINGS AND KEY TASKS
Replacing Responder Batteries
14
Enabling/Disabling the Responder Calculator
The calculator is only available on Responders running firmware version 1.x. 
You do not need to disable it if your Responders are using the 3.x firmware 
version.
1. Open the Renaissance Wireless Server Utility program on your computer:
• Windows: Click StartProgramsRenaissance Wireless 
ServerRenaissance Wireless Server Utility.
• Macintosh: Open the Applications folder, then the Renaissance 
Wireless Server folder. Double-click Renaissance Wireless Server 
Utility.
2. Click the Device Settings tab.
3. Click the box next to Calculator.
4. Click Update Device Settings; then, click OK when the program states 
that the device settings have been updated.
Replacing Responder Batteries
High-quality alkaline batteries should last an entire school year. When the 
batteries need replacing, you’ll see an empty battery icon on the Responder 
screen with the message Batteries are Very Low.
Checking the Battery Charge
1. On the Responder, press On/Off to turn it on.
2. If the Responder is owned, enter the owner’s PIN.
3. Press the down arrow button to scroll down to Settings.
4. Press Select.
5. With About highlighted, press Select. The battery charge status is shown 
by the darkness of the symbol. If it is completely dark, the batteries are 
fully charged. If not, the symbol will be 2/3 dark, 1/3 dark, or empty as the 
batteries discharge.

RESPONDER SETTINGS AND KEY TASKS
Replacing Responder Batteries
15
Installing New Batteries
1. Using a small (#10) Phillips-head screwdriver, 
remove the small screw in the battery 
compartment cover A. Remove the cover.
2. Remove the old batteries. Install two new 
ones, making sure the + and – ends are 
oriented as marked in the compartment.
3. Put the cover back on the compartment. Insert 
and tighten the screw.
A

SOFTWARE—THE 2KNOW! TOOLBAR
Install the Toolbar
16
S
OFTWARE
—
THE
 2K
NOW
! T
OOLBAR
Install the Toolbar
Install the 2Know! Toolbar using the CD at the back of this guide. After 
inserting the CD into your computer, double-click 
2Know!_Toolbar_2.0_Win.msi (Windows) or 2Know! Toolbar 
Installer (Macintosh).
Start the 2Know! Toolbar and Get Ready for the Session
First, connect the Renaissance Receiver to your computer (see page 6) and set 
the Receiver name (see page 6). Make sure that neither AccelTest nor the 
Renaissance Responder program are running. Then, start the 2Know! 
Toolbar.
Windows: Click StartPrograms2Know! Toolbar2Know! 
Toolbar.
Macintosh: Open the Applications folder on the computer’s hard drive. 
Open the 2Know! Toolbar folder, and double-click 2Know! Toolbar.
Start the Session
1. Ask participants to turn on their Responders or NEO 2 laptops. (For 
owned Responders, users must enter their PIN.)
2. Responders: With Join Session highlighted, participants press Select.
NEO 2: Participants press applets, press  to scroll down to the 
Responder SmartApplet, and then press enter.
3. Participants highlight the correct Receiver 
name and press Select or enter. 
(Participants who have connected to a 
Receiver before can simply confirm that 
they want to stay connected.) The toolbar 
shows you how many participants have 
connected A.
A

SOFTWARE—THE 2KNOW! TOOLBAR
Ask the Questions
17
Ask the Questions
1. Ask or show participants the question. 
Then, press or click T/F for true/false A, 
ABC for multiple-choice B, or 123 for 
numeric response C.
If participants are using NEO 2 laptops or 
Responders with version 3.x firmware 
(see page 9), you can also ask short-
answer questions by pressing or clicking 
Short Answer. You’ll need to select a 
theme that includes a short-answer button before you do this. See 
page 21.
2. Ask participants to choose or enter their answers and then press Enter.
3. Watch the toolbar to see the percentage 
of participants who’ve answered the 
question D.
4. Press or click Graph E to see a graph 
that shows the answers the participants 
chose. (For more information, see the 
next page.)
5. Press or click Stop F when you want to 
stop accepting answers.
A
BC
E
D
F

SOFTWARE—THE 2KNOW! TOOLBAR
Use the Graph
18
Use the Graph
Note: If you are projecting the toolbar and participants can see it, you may 
want to wait until after all participants have responded before you display the 
graph.
A
D
FE
C
B
A
C
A
C
B
D
FE
D
FE
AThe bars show you how many participants chose 
each answer.
BFor numeric-response and short-answer questions, 
the five most common answers are shown, and 
others are grouped below in “Other Responses.”
CTo choose the correct answer, press or click the 
circle for it to put an X in the circle. The bar next to 
it will turn green. (You can change the correct 
answer.) 
DPress or click Stop to stop accepting answers.
EReset deletes all answers so participants can 
answer the question again (or another question of 
the same type).
FClose takes you back to the toolbar. If you haven’t 
stopped accepting answers, the toolbar will stop 
accepting them when you close the graph.

SOFTWARE—THE 2KNOW! TOOLBAR
Ask Pulse Questions
19
Ask Pulse Questions
Use Pulse to ask simple questions with no correct answer. This can be useful 
when you want to check understanding of a concept or to take a quick vote.
1. Press or click Pulse to ask participants if they’re ready to go on to the next 
concept.
2. Participants press yes (Responders) or Y (NEO 2), or they press no 
(Responders) or N (NEO 2); then, they press Enter. (On NEO 2, 
participants can also press T or R for true/red or F or G for false/green.) 
Watch the toolbar to see the percentage who have answered.
3. Press or click Stop when you want to 
stop accepting answers.
4. Press or click Graph to see a graph like 
the one shown. The red circle shows 
you how many participants chose No. 
The green circle shows how many 
chose Yes.
Use the Teacher Responder Feature
The 2Know! Toolbar options allow you to designate one of your Responders 
or a NEO 2 laptop as a teacher responder. You can then use that Responder or 
NEO 2 laptop to control the toolbar program from anywhere in the room. 
Assigning (Setting Up) a Teacher Responder
Follow these steps to set up and use a teacher Responder:
1. Click Options and choose 
Teacher Responder.
2. If the program tells you that you 
haven’t assigned a Responder 
to the teacher, click Assign.
Then, start the Responder, or on 
NEO 2 open the Responder 
SmartApplet. Join the session, enter the PIN that the toolbar program 
shows you, and press Enter.
When the toolbar program shows the ID, click Close.

SOFTWARE—THE 2KNOW! TOOLBAR
Use the Teacher Responder Feature
20
3. The Responder or NEO 2 will list your 
options. 
To ask a question, follow these steps:
a. Press A (to select Ask Question), then 
press Enter.
b. Press the letter for the question type 
and press Enter.
c. After participants answer, press A (to select Stop), then press Enter to 
stop receiving responses. If you want to see a graph, press B (for 
Show Graph) and press Enter. To minimize the toolbar or maximize it 
again, press C and then Enter.
While you’re viewing a graph, you have these options:
•Press A (for Stop), then Enter to stop receiving responses.
•Press B (Close Graph), then Enter to close the graph.
•Press C (Reset), then Enter to reset (start over) and receive new 
responses.
•Press D (Enter correct answer), then Enter to choose or enter the 
correct answer. Then, enter or select the answer and press Enter.
Note: For short-answer questions, if the teacher Responder is a 
Renaissance Responder (not a NEO 2 laptop), you cannot choose a 
correct answer if you have not received any responses; the 
Responder will simply return to the menu when you choose D (Enter 
correct answer). If there is only one response, when you choose D, 
the response is marked correct if no correct answer was previously 
chosen, or it is marked incorrect if it was already marked correct.
Unassigning a Teacher Responder
When you want to stop using a Responder or NEO 2 laptop to control the 
toolbar program, you can unassign it by following these steps:
1. In the 2Know! Toolbar, press or click Options and choose Teacher 
Responder.
2. Press or click Unassign.
3. Press or click Close to close the window.

SOFTWARE—THE 2KNOW! TOOLBAR
Choose a Different Theme and/or Change the Size of the Toolbar
21
Choose a Different Theme and/or Change the Size of the 
Toolbar
Follow the steps below to choose a different theme, which changes the 
appearance of the toolbar. Use the large-size themes on your computer so you 
can see the toolbar as you move around the room. Use the small sizes on 
interactive whiteboards to make the most of the whiteboard space. If you 
want to ask short-answer questions, be sure to choose a theme that includes 
“w/Short Answer” in its name.
1. Press or click 
Options and 
choose 
Themes to 
see the 
window 
shown.
2. Press or click 
the theme 
type and size 
you want A. 
As you select 
each theme, 
you can see what it looks like on the right side of the window.
3. Press or click OK B.
Get Software Updates
1. Press or click Options and choose Software Updates.
2. If you want to allow weekly software updates, make sure the Weekly 
check for software update box is checked. (It is checked when you first 
install the program.)
3. If you want to check for updates now, press or click Check Now.
4. Press or click Close.
If you are using Renaissance Responders (not NEO 2 laptops), you may 
need to update the firmware on your Responders after updating the 
2Know! Toolbar software. See page 9.
To answer short-
answer questions, 
participants need 
Responders using version 3.x 
firmware (see page 9) or NEO 
2 laptops.
A
B

SOFTWARE—THE 2KNOW! TOOLBAR
View 2Know! Toolbar Instructions while Using the Toolbar
22
View 2Know! Toolbar Instructions while Using the 
Toolbar
To open the instructions while using the 2Know! Toolbar, press or click 
Options and choose Getting Started.
View the Toolbar Version and Other Information
Press or click Options and choose About 2Know! Toolbar. The 
information window will open; you can close it by clicking the window.
Tips for Using the 2Know! Toolbar in a Classroom
• Receive instant student feedback on “start up” activities such as warm-ups, 
review questions, samplings from homework, or “pop quizzes.”
• Track responses to questions asked at key points during lessons, and use 
the data to determine where students need further instruction.

SOFTWARE—ACCELTEST KEY TASKS
Installing the Software
23
S
OFTWARE
—A
CCEL
T
EST
 K
EY
 T
ASKS
This section describes key AccelTest tasks. For more information, see the 
AccelTest User Manual in the Start menu (Windows) or program folder 
(Macintosh).
Installing the Software
To install the software from the AccelTest CD you received, see the 
instructions in the AccelTest Software Installation Guide.
Getting Started with AccelTest
Entering the AccelTest Password
Type the password (default is admin) and click OK.
Entering the Serial Number the First Time AccelTest Is 
Started on a Computer
1. Type the serial number (on the serial number sheet), school name, and 
teacher name; then, click OK.
2. Type the password (default is admin) and click OK.
Setting Up the School Year
When the School Year Setup Reminder appears, click Setup School Year 
Now to start the wizard, or cancel the reminder. If you cancel the Reminder, 
later you can click the Preferences menu and select School Year to start the 
wizard.
Adding Students
1. Go to the Classes tab and click Add Student.
2. Type the first and last name of the student and change the ID if 
necessary. Then, click OK.
3. Click Yes to add another student, or No to finish adding students.

SOFTWARE—ACCELTEST KEY TASKS
Creating Assignments
24
Adding Classes
1. Go to the Classes tab and click Add Class.
2. Type the name of the class and click OK.
Enrolling Students
1. Go to the Classes tab and use the drop-down list to select the class in 
which to enroll students.
2. Click Enroll Students.
3. Check the boxes next to students to be enrolled, or click Select All to 
enroll all students; then, click OK.
Creating Assignments
Creating a New Score Key for an Existing Assignment
1. Go to the Assignments tab and click New Assignment.
2. Type a title for the assignment and select the subject. Click Score Key 
and select how the assignment will be scored. Click OK.
3. Enter the number of items of each type and the points per item, and click 
Add.
4. Click the circle in each row to select the correct answer for most item 
types. For numeric-response or short-answer items, click the item to enter 
the correct answer.
5. To change row position, select a row and press the Ctrl and + keys 
together (to go down) or the Ctrl and - keys together (to go up).
6. Click Done; then, click Save.
Creating Assignments—New Assignment
1. Go to the Assignments tab and click New Assignment.
2. Type a title for the assignment.
3. Select the subject and how the assignment will be displayed and scored; 
then, click OK.
4. Type the number of items and points per item for each item type, and click 
OK. (To use library items, items from other assignments, or items aligned 
to standards on other items, see the AccelTest User Manual.)

SOFTWARE—ACCELTEST KEY TASKS
Administering Assignments
25
5. Type the question, answer choices, and points for each item, and 
designate the correct answer. For multiple-choice questions, use the 
drop-down lists to set the number of choices and to shuffle choices.
6. Click Next > until you’ve finished; then, click OK.
7. Click Add Items or Preview if desired.
8. Click Done; then, click Save.
Administering Assignments
Adding Assignments to Gradebook
1. Go to the Gradebook tab, use the drop-down lists to select the class and 
subject (select All Subjects to see all assignments), and click Add.
2. Select the assignment type: AccelTest or Score Key (created in 
AccelTest) or Points Only (no assignment created, points will be manually 
entered). Click Next.
3. If you chose an AccelTest assignment or score key, select the assignment 
and click Next.
4. Enter or select the information for the assignment, including term and 
category. (Homework is used with owned Renaissance Responders.) 
Click Next.
5. Enter start and due dates, and click Next.
6. Choose whether all or some students will receive the assignment. Click 
Next. If necessary, check boxes next to student names and click Next.
7. Review the summary. Then, click Done, or click Back and Next to make 
changes and then click Done.
Starting a Student-Paced Assignment (Add Assignment in 
Gradebook First)
1. Go to the Gradebook tab.
2. Click the Responder menu and choose Start Student Paced Session. 
The Responder Session Manager window will open. Students can now 
access waiting assignments in the Gradebook and submit answers.

SOFTWARE—ACCELTEST KEY TASKS
Administering Assignments
26
Starting a Teacher-Paced Assignment (Do Not Add 
Assignment to Gradebook First)
1. Click the Responder menu and choose Teacher Paced Session. Follow 
the steps for the type of session.
Questions from an AccelTest assignment (created for projection)
a. Select Show questions using a projection monitor and click Next.
b. Select an assignment and click Next.
c. Choose whether the assignment will be scored.
If not, choose No and click Next.
If you want it to be scored, choose Yes and click Next. Enter the 
assignment details and click Next.
d. Review the summary and click Done, or click Back and Next to make 
changes; then, click Done.
e. Click Send Question.
f. Click Stop Accepting Responses after results register (squares are 
blue).
g. Click the graph icon to see results as a bar graph.
h. Click Send Question until all the questions have been displayed; 
then, click Done.
Questions from an AccelTest assignment (created for Renaissance 
Responders or NEO 2 laptops)
a. Select Ask questions from an existing assignment and click Next.
b. Select an assignment and click Next.
c. Choose whether the assignment will be scored.
If not, choose No and click Next.
If you want it to be scored, choose Yes and click Next. Enter the 
assignment details and click Next.
d. Review the summary and click Done, or click Back and Next to make 
changes; then, click Done.
e. Click Send Question.
f. Click Stop Accepting Responses after results register.
g. Click Send Question until all the questions have been displayed; 
then, click Done.

SOFTWARE—ACCELTEST KEY TASKS
Administering Assignments
27
Verbal questions (no assignment created in AccelTest)
a. Select Ask verbal questions and click Next.
b. Choose whether the assignment will be scored:
If not, choose No and click Next.
If you want it to be scored, choose Yes and click Next. Enter 
assignment details and click Next.
c. Review the summary and click Done, or click Back and Next to make 
changes; then, click Done.
d. Ask a question; then, click the button for the corresponding question 
type.
e. Ask students to press Enter on their Responders or NEO 2 laptops.
f. Click Stop Accepting Responses after responses register.
g. Enter or select the correct answer.
h. Click Send Question and repeat the steps above to ask more 
questions.
i. Click Done when you are finished asking questions.
Questions on PowerPoint slides (Windows only)
a. Select Show PowerPoint slides and click Next.
b. Click Select to find and select the file; then, click Open, then Next.
c. Select the session type.
For questions from an existing assignment, follow steps b–h from 
“Questions from an AccelTest assignment (created for projection)” on 
page 26.
For verbal questions, follow steps b–i from “Verbal questions (no 
assignment created in AccelTest)” above.

SOFTWARE—ACCELERATED MATH RP
Analyzing Assignments
28
Analyzing Assignments
Viewing the Assignment Analysis Report or Group 
Assignment Report
1. Go to the Gradebook tab and click an assignment title in the first row to 
highlight the column.
2. Click the Reports menu and choose Assignment Analysis or Group 
Assignment.
3. Click Preview to view the report.
4. Click Print if desired, and Close when finished.
Viewing Assignment Sessions
1. Go to the Sessions tab and double-click the assignment.
2. Click each question or < Previous and Next > to view corresponding bar 
graphs.
3. Click + next to the colored bars to view details for each question; then, 
click Done.
S
OFTWARE
—A
CCELERATED
 M
ATH
 RP
If you and your students use the Renaissance Place version of Accelerated 
Math, the 2Know! classroom response system provides a unique learning 
opportunity. In addition to using Accelerated Math’s standard scan cards and 
scanner to answer questions, students can use the Renaissance Responders. 
Your students’ responses will be sent directly to your Accelerated Math 
software.
For more information, click Manuals in the upper-right corner of any 
Renaissance Place page and open the Accelerated Math Software Manual.

FREQUENTLY ASKED QUESTIONS
About the 2Know! Classroom Response System
29
F
REQUENTLY
 A
SKED
 Q
UESTIONS
Below are answers to the most commonly asked questions concerning the 
2Know! classroom response system. For more information, please call (800) 
338-4204.
About the 2Know! Classroom Response System
Is training on 2Know! available for educators?
Yes. Visit www.renlearn.com/profdevel/pd/2know_choosetype.aspx for 
information about free online training.
Should I be concerned about the technical requirements 
and setup for 2Know!?
All that’s required is the AccelTest or 2Know! Toolbar software (which comes 
with the 2Know! classroom response system) and a computer that meets the 
requirements you’ll see at 
www.renlearn.com/2know/system_requirements.aspx.
Setup is a snap. Even those with limited computer experience can set it up 
and have it running in as little as five minutes. Our technical staff is also 
available at (800) 338-4204 should you have any questions.
Is the 2Know! classroom response system portable?
Yes, very portable. The complete system comes in a carrying case, designed to 
be transported from one classroom to the next.
Does the 2Know! classroom response system work with 
all interactive whiteboards?
Yes. You can also display using your PowerPoint presentations.
Do I need a projector or television to use 2Know!?
No. The great thing about 2Know! is that questions and answer choices can be 
displayed right on the Renaissance Responders, eliminating the need for a 
projector or television, or turning off lights in the classroom. However, it does 

FREQUENTLY ASKED QUESTIONS
About AccelTest Software
30
have the capability to be connected to either a projector or television monitor 
if you choose.
Will 2Know! work with a laptop?
Yes. You simply need a USB port for the receiver. No AC adapter is needed.
About AccelTest Software
Can AccelTest be installed on a network?
2Know! is meant to be installed and used in a classroom environment. 
AccelTest software is meant to be installed on individual computers, but the 
database may be stored on a network. Only one person may use AccelTest 
with a database at a time.
What is the default password for the AccelTest software?
The default password is admin.
Does the AccelTest software come with content?
Yes. The AccelTest comes with 8,000 pre-loaded items covering reading, 
math, science, social studies, and language arts. 
Can we use existing paper assignments in AccelTest?
Yes. Simply create a Score Key so that students can take the assignments 
using Responders and their responses can be instantly scored.
Can questions be imported from other (non-AccelTest) 
databases?
There are two ways to include additional content: copy and paste questions 
from any existing assignment or quiz, or import assignments from one 
AccelTest database to another.

FREQUENTLY ASKED QUESTIONS
About the Renaissance Receivers and Responders
31
Can I share assignments/quizzes with other teachers who 
have AccelTest?
Yes. AccelTest software is designed to leverage a group effort. Educators 
could divide up a textbook or content area, enter in their assignments and 
quizzes, and then merge the files into one large database. Once assignments 
and quizzes have been created, they can easily be saved and used over and 
over again, or exported and sent to other users.
How many students/assignments/questions can I have in 
my AccelTest database?
You may have an unlimited amount of students, assignments, and questions 
in your database.
Can I use my Accelerated Math libraries in AccelTest?
Yes, you can use desktop Accelerated Math libraries. For more information, 
refer to the AccelTest User Manual.
About the Renaissance Receivers and Responders
Do Renaissance Responders come with batteries?
Yes. Each Renaissance Responder comes with two AA batteries, which may 
last more than a school year, even with heavy use.
Do the Renaissance Responders have an automatic
shut-off feature?
Yes. Renaissance Responders will shut off after 30 minutes of inactivity.
Is student work saved when the Renaissance Responder is 
turned off?
Yes. 
What is the default administrator PIN (Responders and the 
Renaissance Wireless Server Utility)?
The default administrator PIN is 1234.

FREQUENTLY ASKED QUESTIONS
About the Renaissance Receivers and Responders
32
How do I change the administrator PIN?
See page 6.
What is the default student PIN for an owned Renaissance 
Responder?
The default student PIN is 1212.
How do I assign owners to Renaissance Responders, reset 
owners or display or change a student PIN?
See page 12.
What do I do if a student forgets his or her PIN?
1. Press ? and join the session.
2. Enter the administrator PIN (default is 1234) and press Enter. The 
student’s name and PIN will be displayed.
What are the differences between “owned” and “shared” 
Renaissance Responders?
How do students use the Calculator, and how can a 
teacher disable it?
The Calculator is only available on Responders using 1.x firmware versions 
(see page 9). See page 13 to find out how students use the calculator. See 
page 14 to disable it.
Owned Renaissance 
Responders Shared Renaissance Responders
Each one has one owner and 
cannot be shared.
Can be shared among students.
Homework and Notes 
features are enabled.
Homework and Notes features are disabled.
Students enter PINs (default 
is 1212) when they turn on 
Renaissance Responders.
Students enter ID numbers when they join a 
session. (AccelTest shows ID numbers next 
to student names in the Gradebook.)

FREQUENTLY ASKED QUESTIONS
About the Renaissance Receivers and Responders
33
When would a student use the “?” (the question mark 
button)?
The ? button serves two purposes:
• If the student wants to scroll to previous questions in an AccelTest 
assignment, possibly to change an answer, the student would press ? and 
scroll to the question.
•The ? button is also used to unlock an owned Renaissance Responder if the 
student cannot remember his or her PIN. To unlock the Renaissance 
Responder, the teacher presses ? and enters the administrator PIN to see 
the student’s PIN on the screen.
How do I join an AccelTest session?
See page 12.
When students use their Renaissance Responders, they 
have multiple Renaissance Receivers to choose from, and 
they are all named “Renaissance Receiver.” Why is this 
happening?
This means that multiple Renaissance Receivers are within range of the 
Renaissance Responders, and the Receivers have not been given unique 
names. To change the name of a Receiver, see page 6. Enter a name that is 
unique. For example, if the teacher’s name is John Smith, give the network 
the name “Smith’s Receiver.”
How many Renaissance Responders or NEO 2 laptops can 
be used with one Receiver at the same time?
Up to 300 can be used with one Renaissance Receiver.
What is the range of a Renaissance Receiver (how far away 
from the Renaissance Receiver can a student with a 
Responder or NEO 2 sit)?
Up to 150 feet.

FREQUENTLY ASKED QUESTIONS
About the Renaissance Receivers and Responders
34
Will students have to point their Responders or NEO 2 
laptops directly at the Renaissance Receiver in order to 
get their responses accepted?
No. The 2Know! classroom response system uses Radio Frequency (RF) 
technology, which is not blocked by line-of-sight obstructions. The answer is 
recorded as long as the device is within the range of the receiver (up to 150 
feet).
What radio technology does 2Know! use?
2Know! operates in the public 2.4 GHz band, the frequency used by WiFi, 
Bluetooth, and other wireless devices. The system uses standard IEEE 
802.15.4 modulation and communication protocols to avoid interference with 
other devices operating in the same area.
Will the system hop to an open channel?
Renaissance Receivers and responders include logic to select a clear channel 
from the 15 available channels when the Renaissance Receiver is started.
How does the Renaissance Receiver handle interference?
The system uses Direct Sequence Spread Spectrum (DSSS) in addition to 
Carrier Sense Multiple Access with Collision Avoidance (CSMA-CA) in order 
to communicate when other wireless devices are near.
Will the radio frequency (RF) technology of 2Know! 
interfere with my wireless network?
No. The system is designed to work in a “noisy” environment without 
interfering with other wireless technology. 
What is a “firmware update” and how do I install one on a 
Renaissance Responder?
Firmware is the software inside your Renaissance Responders and 
Renaissance Receiver. For more information, see page 9.

FREQUENTLY ASKED QUESTIONS
About the Renaissance Receivers and Responders
35
How do I install a firmware update for the Renaissance 
Receiver?
1. In the Renaissance Wireless Server Utility, click the Tools menu and 
choose Update Receiver Firmware.
2. Click Next when the Firmware Installer wizard opens.
3. Select the firmware update to install, or click Browse to select a file not 
listed; then, click Next.
4. Click Next again to begin installation.
How do I change the font size on a Renaissance 
Responder?
This is possible if you are using version 1.x firmware. See page 9.
How do I start the Renaissance Wireless Server Utility?
Windows: Right-click on the   icon in the lower-right corner of the screen 
and choose Manage, or click Start  Programs  Renaissance 
Wireless Server  Renaissance Wireless Server Utility. Enter the 
administrator PIN (1234 by default).
Macintosh: Open the Applications folder on your hard drive, then the 
Renaissance Wireless Server folder. Double-click Renaissance 
Wireless Server Utility. Enter the administrator PIN (1234 by default).

LIMITED WARRANTY
36
L
IMITED
 W
ARRANTY
Renaissance Learning, Inc. (RLI) warrants each Renaissance Responder and 
Renaissance Receiver sold by RLI to be free from defect in material and 
workmanship under normal use and service beginning with the date of 
delivery to the purchaser. This warranty is subject to the following conditions: 
The warranty period is classified as one (1) year and is limited to the 
replacement or repair during the warranty period and subject to conditions 
enumerated below, of such product returned intact which shall appear to RLI, 
upon inspection, to have been defective in material or workmanship. 
Replacement or repair will be accomplished at the Renaissance Distribution 
Center. (See address information below.) Such replacement shall be made 
free of charge if a defect becomes apparent and RLI is notified within the 
warranty period.
This warranty does not include any taxes which may be due in connection 
with replacement or repair, nor any installation, transportation, or postage 
costs to return the unit to RLI. This warranty does not cover repair or 
replacement because of damage from unreasonable use (damage from road 
hazards, accident, fire or other casualty, misuse, negligence, incorrect wiring, 
lightning, etc.) and any use or installation not in conformance with 
instructions furnished by RLI or repairs or replacement needed because of 
modifications not authorized or supplied by RLI. This warranty is expressly in 
lieu of any other warranties, express or implied, including any warranty of 
merchantability or fitness for particular purpose. Remedies under this 
warranty are expressly limited to the provision of products as specified above 
and any claims for loss arising out of the failure of products to perform for 
any period of time, or special, indirect, or consequential damages or other 
economic loss are expressly excluded.
Return product to:
Renaissance Learning
Renaissance Distribution Center
2610 Industrial Street
Wisconsin Rapids, WI 54495
Toll-free phone: (800) 338-4204

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a 
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and 
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no 
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to 
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try 
to correct the interference by one or more of the following measures: 
· Reorient or relocate the receiving antenna. 
· Increase the separation between the equipment and receiver.
· Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by Renaissance Learning could void the user’s 
authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This 
device may not cause harmful interference, and (2) this device must accept any interference received, including 
interference that may cause undesired operation.
The Renaissance Responder and Renaissance Receiver have been tested to and comply with the following standards:
FCC Rules and Regulations/CFR 47
Receivers and all other Unintentional Radiators
Part 15, subpart B 15.107a & 15.109a
FCC Rules and Regulations/Intentional Radiators
Operational in the 912–928 MHz, 2400–2483.5 MHz, 5725–5875 MHz
And 24.0–24.25 GHz Bands
Part 15, Subpart C, Section 15.249
Low Power License-Exempt Communications Devices
(All Frequency Bands)
Radio Standards Specification
RSS-210, Issue 5
November 2001
Industry Canada “Radio Standards Specification”
RSS-210, Issue 5, November 2001
Low Power License-Exempt Radio Communication Devices
(All Frequency Bands) Receivers
R&TTE Directive 1999/5/EC (Transmitter and Receiver)
EN 300 400-2 (emissions and immunity)
EN 301 489-1-17 (emissions and immunity)


FREE 
ONLINE 
TRAINING!
SEE PAGE 3
2Know!, Accelerated Math, AccelTest, NEO, NEO 2, NEO Manager, Renaissance Learning, Renaissance Place, Renaissance Receiver, and Renaissance Responder are 
trademarks of Renaissance Learning, Inc., and its subsidiaries, registered, common law, or pending registration in the United States and other countries.
Printed in the United States of America. 2KNOWG
L2444.0310.NS.1500
R39178
