Ricoh WLNEWS102 eWriter - Ricoh eQuill eQ102 User Manual DUG
Ricoh Company Ltd eWriter - Ricoh eQuill eQ102 DUG
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Ricoh eQuill User’s Guide
Release 1.0
eWriter Solutions
Designed for the way your work flows.
R
TM
Copyright
© 2011 Ricoh Company Ltd.
Trademarks
Ricoh Innovations, Inc. does not grant any rights to use trademarks, trade names,
service marks, logos, domain names, or other distinctive brand features (“Marks”) of
Ricoh Company, Ltd. as part of any product, service, domain name, project or
company name. You agree that you shall not remove, obscure, or alter any proprietary
rights notices, including copyright and trademark, contained herein.
The following are marks owned by Ricoh Company Ltd: eQuillTM and eWriterTM .
Revision Control
Initial Release, 1.0.0, August 22, 2011 4:09 pm
How to Reach Us
Ricoh Innovations, Inc. EWS
2077 Gateway Place, San Jose, CA 95110 USA
Fax: 408-501-3002
E-mail: support@ricoh-ews.com
Or visit our website at www.ricoh-ews.com
eQuillTM User’s Guide 1
1. Safety and
Compliance Information 3
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Tablet Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Battery Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Turn Off Wireless Service When Flying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Be Careful Around Other Electronic Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Electrical Artifacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
US FCC (Federal Communications Commission) Statement. . . . . . . . . . . . . . . . . . . 8
FCC Interference Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Wireless Device Caution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Radio Frequency Exposure Statement for eQuill Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . 9
Radio Frequency Exposure Statement for eQuill nomad + Wi-Fi. . . . . . . . . . . . . . . . 9
Guidance on EMC Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
CE Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
CE Marking Traceability Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Safety Information Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2. Before You Start 15
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
eQuill Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
eQuill Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Instructions For Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Storage Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
eQuill Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3. Ricoh eQuill
Contents
Contents
2eQuillTM User’s Guide
Clipboard Basics 23
Turning on the Ricoh eQuill Clipboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Turning off the Ricoh eQuill Clipboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Charging the Ricoh eQuill Clipboard Using the Micro-USB Cable . . . . . . . . . . . . . . 29
Using the Multi-Unit Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Operation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Settings Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Tools Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Software Update Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
About Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Battery Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
One-Button Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Camera Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Entering Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Soft Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Uppercase Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Lowercase Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Punctuation Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Accent Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Templates and Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
4. Device Troubleshooting 51
Unresponsive eQuill Clipboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Unresponsive Charged eQuill Clipboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
LED Lights Interpretation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
5. Warranty 55
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
eQuillTM User’s Guide 3
Chapter 1
Safety and
Compliance Information
Read all instructions and safety information before use to avoid injury.
Conventions
In this manual, the following important conventions are used:
Warning Indicates a potentially hazardous situation which, if
instructions are not followed, could result in death or
serious injury.
Caution Indicates a potentially hazardous situation which, if
instructions are not followed, may result in minor or moderate
injury or damage to property.
Chapter 1
4eQuillTM User’s Guide
Warnings
• This device is not a device intended for use in the diagnosis of disease or other conditions, or in
the cure, mitigation, treatment, or prevention of disease, in man or other animals.
• The AC adapter and power cord, availble from Ricoh - EWS, is for use with this device only.
Do not use the AC adapter with other equipment. Doing so may result in fire, electric shock, or
injury.
• Do not use this device with any power voltage other than the indicated voltage because it may
cause fire or shock.
• Pull out the power plug immediately if you sense anything unusual such as smoke or an abnor-
mal odor.
• Unless you are a service representative, do not attempt to service this device.
• If you touch the metal connector contacts while the cable plug is still connected to the wall out-
let after the main unit is turned off, an electric hazard or short may occur, resulting in fire.
• Before connecting the cable to the wall outlet, be sure to check that the cable connector is not
broken and that the connector is not bent or dirty.
• Do not pull the plug from the wall by the cord.
Caution Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
eQuillTM User’s Guide 5
Safety and Compliance Information
Tablet Orientation
•Please do not operate the tablet face-down into your lap.
•Please do not operate the tablet upside-down in your lap.
Battery Safety
The rechargeable battery in your eQuill Clipboard should be replaced only by an
authorized service provider. Charge the battery only in temperatures that range from
32° to 95° Fahrenheit (0° to 35° Celsius).
Do not use the device while it is being charged.
Caution Failure to follow these safety instructions could result in
exposure to RF emissions that exceed federal standards.
Caution Failure to follow these safety instructions could result in fire,
electric shock, or other injury or damage.
Chapter 1
6eQuillTM User’s Guide
Turn Off Wireless Service When Flying
To prevent possible interference with aircraft systems, U.S. Federal Aviation
Administration regulations require you to have permission from a crew member to use
your device’s wireless service. Your eQuill Clipboard uses both Wi-Fi and cellular
wireless signals, so while on an aircraft you should not turn your wireless service on
unless a crew member has given permission for passengers to use both Wi-Fi and
cellular devices. If you have your wireless service turned off, you can use your eQuill
Clipboard for reading, once a crew member has given permission for passengers to
use electronic devices.
Be Careful Around Other Electronic Devices
The eQuill Clipboard generates, uses, and can radiate radio frequency (RF) energy,
and if not used in accordance with its instructions, may cause harmful interference to
radio communications and electronic equipment. External RF signals may affect
improperly installed or inadequately shielded electronic operating systems,
entertainment systems, and personal medical devices.
While most modern electronic equipment is shielded from external RF signals, if in
doubt, check with the manufacturer. For personal medical devices (such as
pacemakers and hearing aids), consult with your physician or the manufacturer to
determine if they are adequately shielded from external RF signals.
Caution Failure to follow these safety instructions could interfere with
the communication between the airplane and the air traffic
controller. follow all onboard instructions.
Caution Failure to follow these safety instructions could interfere with
the communication of other sensitive electronic devices.
eQuillTM User’s Guide 7
Safety and Compliance Information
Electrical Artifacts
• Nonhazardous, low-level electrical potentials are commonly observed when using devices.
These potentials are well within accepted safety standards, but may create artifacts on volt-
age-sensing equipment such as ECG, EMG, and EEG machines. These artifacts vary. If the
monitoring machine is not operating correctly or has loose or defective connections to its sens-
ing electrodes, these artifacts may be accentuated so as to simulate actual physiological sig-
nals. To determine if the abnormality in the monitoring equipment is caused by the eQuill
Clipboard device instead of some other source in the environment, turn the eQuill Clipboard
device off. Disappearance of the abnormality indicates that it was probably caused by the elec-
tronic noise generated by the eQuill Clipboard device. Proper setup and maintenance of the
monitoring equipment should eliminate the artifact. Refer to the appropriate monitoring equip-
ment system documentation for setup and maintenance instructions.
• The eQuill Clipboard is designed to operate normally in the presence of most encountered
electromagnetic interference (EMI) conditions.
• The eQuill Clipboard has been tested and found to comply with the EMC limits for the Medi-
cal Device Directive 93/42/EEC (EN 55011 Class B and IEC/EN 60601-1-2:2001). These lim-
its are designed to provide reasonable protection against harmful interference in a typical
medical installation. The equipment generates, uses, and can radiate radio frequency energy,
and if not installed and used in accordance with the instructions may cause harmful interfer-
ence to other devices in the vicinity. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment causes harmful interference with radio, tele-
vision, or other devices, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving device.
• Increase the separation between the equipment.
• Consult the manufacturer or field service technician for help.
• Portable and mobile RF communications equipment, such as cellular telephones, 2-way radios,
Bluetooth devices, microwave ovens, in close proximity to this device may affect wireless
communication.
• The eQuill Clipboard is compliant to IEC/EN 60601-1-2 (2001) and have been tested and
found to comply with EMC limits for the Medical Device Directive 93/42/EEC (EN 55011
Class B and IEC/EN 60601-1-2:2001).
Chapter 1
8eQuillTM User’s Guide
FCC Information
Declaration of Conformity
US FCC (Federal Communications Commission) Statement
• This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause interference, and (2) This device must accept any
interference, including that which may cause undesired operation of this device.
FCC Interference Statement
• This device has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protec-
tion against harmful interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy. If not installed and used in accordance with the instruc-
tions, it may cause harmful interference to radio communications. However, there is no guar-
antee that interference will not occur in a particular installation. If this device does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try and correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the distance between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Product Name Electric Writing Tablet
Computer Electric Writing Tablet Com-
puter
Model Number eQ101/ Ricoh eQuill
Nomad+Wi-Fi eQ102/ Ricoh eQuill Wi-Fi
Responsible Party Ricoh Innovations, Inc., dba Ricoh EWS
Address 2077 Gateway Place, Suite 200
San Jose, CA 95110
Telephone Number 1.855.Go-eWriter
(855.463.9748)
eQuillTM User’s Guide 9
Safety and Compliance Information
Wireless Device Caution
• Operation is subject to the following two conditions: (1) the wireless device may not cause
interference, and (2) the wireless device must accept any interference, including interference
that may cause undesired operation of the wireless device.
Radio Frequency Exposure Statement for eQuill Wi-Fi
• The eQuill Wi-Fi board has been evaluated and found compliant to the requirements of the fol-
lowing Radio Frequency exposure standards:
• Federal Communications Commission FCC Part 15.247. The tests were conducted in
the following frequency bands: @2400-2483.5 MHz.
• The radiated output power of this Wireless device is far below the FCC radio frequency expo-
sure limits. The Wireless device has been evaluated with zero inch human body separation
from the antenna and it was found to be compliant with FCC RF exposure limits.
Radio Frequency Exposure Statement for eQuill nomad + Wi-Fi
• The Ricoh eQuill nomad + Wi-Fi has been evaluated and found compliant to the requirements
of the following Radio Frequency exposure standards:
• Federal Communications Commission Part 22 & Part 24. The tests were conducted at
the following frequency bands: 824-849 MHz & 1850-1910 MHz.
• Federal Communications Commission FCC Part 15.247. The tests were conducted in
the following frequency bands: @2400-2483.5 MHz.
• The radiated output power of this Wireless device is far below the FCC radio frequency expo-
sure limits. The Wireless device has been evaluated with zero inch human body separation
from the antenna and it was found to be compliant with FCC RF exposure limits.
Guidance on EMC Compatibility
• There is a shared responsibility between manufacturers, customers, and users to ensure that
medical equipment and systems are designed and operated as intended. Medical electrical
equipment requires precautions regarding electromagnetic compatibility, and must be installed
and used according to the electromagnetic compatibility information provided in this manual.
• The device is suitable for use in all establishments, including domestic establishments.
• Always manage the electromagnetic environment. The guidance included in this manual pro-
vides information needed to
• Determine the device’s suitability for use in the intended environment.
Chapter 1
10 eQuillTM User’s Guide
• Manage the electromagnetic environment to permit the device to perform as intended
without disturbing other equipment.
• Separate the device from all other electronic equipment. If the device must be used near
other electrical equipment, monitor the equipment to ensure there is no electromagnetic
interference.
• If you suspect external RF sources or other equipment are influencing device operation,
contact your service representative for additional guidelines concerning electromagnetic
immunity.
CE Information
Properly shielded and grounded cables and connectors must be used for connections
to the host computer (and/or peripheral) in order to meet CE emission limits. Only
Ricoh EWS supplied cables should be used.
CE Marking Traceability Information
(For EU Countries Only)
Manufacturer:
RicohCo.,Ltd.
3-6 Nakamagome 1?chome, Ohta-ku, Tokyo, 143-8555
Japan Authorized representative: Ricoh Europe PLC
66 Chiltern Street London W1U 4AG U.K.
Product Name Ricoh eQuill Wi-Fi
Model Number eQ102
Description Ricoh eQuill Wi-Fi is a business class tablet. It is
about the size of a notepad and weighs
about a pound. It connects to corporate
workflows through Wi-Fi.
eQuillTM User’s Guide 11
Safety and Compliance Information
Chapter 1
12 eQuillTM User’s Guide
eQuillTM User’s Guide 13
Safety and Compliance Information
Safety Information Summary
Safety Information
When using this product, the following safety precautions should always be followed.
Safety During Operation
In this manual, the following important symbols are used:
WARNING: R
Indicates a potentially hazardous situation which, if instrucions are not followed, could result in death or serious injury.
CAUTION: R
Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
WARNING: R
The wireless signals from this product may disrupt other electronic devices. Do not use this product in areas where the use of wireless s
functions are restricted.
Turn off the product during flight. Using wireless functions during flight may cause wireless signals to interrupt aeronautical instruments. s
Because of this, the Federal Communications Commission (FCC) and Federal Aviation Administration (FAA) rules prohibit the use of any
wireless devices.
Do not use flammable sprays or solvents in the vicinity of this product. Doing so could result in fire or electric shock. s
For the AC adapter, use the option specific to this product. Do not use any AC adapter other than the supplied AC adapter. Doing so may s
result in fire or electric shock.
Do not attempt to disassemble, repair, or modify this product. Doing so risks electric shock. Disassembling, repairing, or modifying this s
product also may result in malfunction.
If the product emits smoke or an odor, or if it behaves unusually, turn off the power immediately. If the product is connected to a wall outlet, s
be sure to disconnect the power cord plug from the wall outlet. Otherwise, fire or electric shock may result.
Do not use a microwave or dryer to dry this product if it is wet. An accident may result. s
Keep this product and its fittings out of the reach of infants and children. s
A stylus pen, pen holder, and other fittings are used for this product. Keep these objects out of the reach of infants and children so that s
they do not swallow those objects. If they swallow such objects, consult your doctor immediately.
Make sure that the strap of this product does not wrap around the neck of infants or children. Suffocation is likely to result if they are s
caught by the strap.
CAUTION: R
Do not subject this product to physical shock. s
Do not place the product on an unstable or tilted surface. If it topples over, an injury might occur. s
For an airbag equipped vehicle, do not place this product and its options within working range of the airbag. When the airbag system starts, an ac- s
cident may result.
Do not wipe this product using benzene, acetone, or other organic solvents. The surface of the product may deteriorate. s
If you attach a strap to this product, make sure that the strap does not catch objects. If the strap catches objects, malfunction or injury can result. s
Chapter 1
14 eQuillTM User’s Guide
Notes to users of individual medical devices
WARNING: R
This product emits electromagnetic waves. If you use an individual medical device (pacemaker, hearing aid, etc.), consult your doctor s
before using this product. If you detect an abnormality, keep some distance from the product.
IMPORTANT:
To ensure safe and proper use, be sure to read the Ricoh eQuill User’s Guide before using this product. s
In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the product. s
For precautions about telecommunication and radio waves, read the Ricoh eQuill User’s Guide that is built in the product or specified on the related s
Web page.
Safety regulations (regulations on radio waves or material, etc.) vary from country to country. If you violate those regulations and export this product s
and its expendables to an overseas country, you may be subject to penalty. If problems occur from the use of this product outside the United States,
we assume no liability, expressly or implicitly, nor do we make any warranty.
The wireless signals from this product may disrupt the vehicle electronic systems. s
Do not use this product in places where the temperature may become high. An accident or malfunction may result. s
When you replace the battery of this product, contact your service representative or dealer. s
Specific absorption rate (SAR) is used as the exposure criterion for high-frequency products. This product conforms to the FCC SAR standards. s
This product conforms to the FCC SAR standards. However, to further reduce the effects of high-frequency exposure, keep this product a significant s
distance away from your body during operation.
eQuillTM User’s Guide 15
Chapter 2
Before You Start
The Ricoh eQuill is a portable, lightweight electronic paper device. Since it is as
easy to use as ink and paper, it is especially useful in healthcare applications,
mobile field operations, and content management business uses.
Chapter 2
16 eQuillTM User’s Guide
Package Contents
In your Ricoh eQuill package you will find the following items:
•eQuill
•Stylus and Stylus Holder (stylus holder not shown)
•Stylus Tether
eQuillTM User’s Guide 17
Before You Start
Accessories
These items are not part of the Ricoh eQuill package, but the following items
may be ordered from Ricoh EWS:
• AC Adapter with micro-USB cable
• Multi-Unit Charger
• Neck Strap
•Protective Cover
• Spare Stylus
Caution Properly shielded and grounded cables and connectors must
be used for connections to the tablet computer (and/or
peripheral) in order to meet FCC emission limits.
Only Ricoh-EWS supplied cables should be used.
Chapter 2
18 eQuillTM User’s Guide
eQuill Layout
No Description No Description No Description
1 eQuill display 5 Backward Page
Flip Button 9 On/Off Button
2 Camera Display 6 Forward Page
Flip Button 10 Charging Contact
3 Shutter Button 7 Power Connector 11 Accessory Plug
4 Submit Button 8 LED Indicator 12 Camera Lens
eQuillTM User’s Guide 19
Before You Start
eQuill Features
Feature Description Reference Page
•Camera The eQuill is equipped with a point and
shoot auto focus camera; it takes 5 Mega
pixel photos. The camera takes color pho-
tos that are shown on the main display in
black and white.
See “Camera Operation”
on page 45.
•e-Ink Display The display is high reflectance, high con-
trast thin film transistor (TFT) electropho-
retic. The size is 9.7”. It is measured
diagonally. The display resolution is 1200 X
825.
See “eQuill Specifica-
tions” on page 21.
•Stylus The stylus is custom manufactured for the
Ricoh eQuill and is made to produce high
resolution markings.
See “Using the Stylus” on
page 46.
• Soft Keyboard The soft keyboard allows you to type in
pre-defined fields. See “Soft Keyboard” on
page 46.
• One Button
Routing By pressing the submit button, the docu-
ment is routed to the next step of your work-
flow.
See “One-Button Rout-
ing” on page 44.
• Templates/Forms A blank form is considered a template, and
once you use the stylus to mark on the tem-
plate it is considered an unique form once it
is instantiated.
See “Templates and
Documents” on page 49.
Chapter 2
20 eQuillTM User’s Guide
Instructions For Care
The eQuill is not waterproof. If your device does get wet, unplug all cables. Wait
for the device to dry completely before powering it on. Do not attempt to dry
your eQuill with an external heat source, such as a hair dryer. Clean the screen
with a soft cloth; be careful not to wipe it with anything abrasive.
Storage Requirements
When storing your eQuill, do not expose your eQuill to extreme heat or cold.
Below are the storage requirements for your eQuill.
• Temperature: -250 to 500 Celsius or -130 to 1220 Fahrenheit
• Humidity: < 80% non-condensing
eQuillTM User’s Guide 21
Before You Start
eQuill Specifications
Feature Description Feature Description
CPU TI OMAP 3621 Display E Ink® Electronic
Paper Display V220
Internal
Storage 8 GB -
Internal Display
Size 246 mm (9.7”)
Memory 256 MB RAM Color 16-Level Gray Scale
Interface USB2.0 Size:
W×D189 mm × 245 mm
7.44” X 9.65”
Communications • Wi-Fi & 3G
modem
w/GPS
model eQ102
• Wi-Fi only -
model eQ101
Size: H 9.6 mm
.378”
Keyboard Soft Keyboard Weight 499 g or 17.60 oz
Input Device Pen Digitizer Status
Indicator LED
Camera 5 Mega pixels
(2592 x1944)
Auto-Focus
Charging
Methods AC Charger
5 Units Multi-Unit Charger
Picture
Display 0.95” or 24.13mm
OLED
Battery
Life Li Polymer, 20 hours
Nominal Use (estimated)
Microphone Omnidirectional
Condenser Operating
Temperature 0~40C or
320~1040 Fahrenheit
Environmental
Protection IP53 Storage
Temperature -25~50 C (-1300 to 1220
Fahrenheit) (no more than 3
months at 50)
Product
Lifetime 5 Years Operating
Humidity 20~80%, non-condensing
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22 eQuillTM User’s Guide
eQuillTM User’s Guide 23
Chapter 3
Ricoh eQuill
Clipboard Basics
This section demonstrates basic functions for the Ricoh eQuillTM Clipboard.
Below is a photograph of the Ricoh eQuillTM Clipboard.
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24 eQuillTM User’s Guide
Turning on the Ricoh eQuill Clipboard
1Slide the On/Off button to the left. The On/Off button is located at the top of the
Ricoh eQuill Clipboard.
On/Off Button
eQuillTM User’s Guide 25
Ricoh eQuill Clipboard Basics
2The LED light will blink blue while the Ricoh eQuill Clipboard is starting up.
Note: If the LED blinks red three times, or there is no blinking, charge the unit.
3When the Ricoh eQuill Clipboard is ready for use, the light will stop blinking. For
more LED light information,see “LED Lights Interpretation” on page 53.
LED Light
eQuillTM User’s Guide 27
Ricoh eQuill Clipboard Basics
Turning off the Ricoh eQuill Clipboard
1Slide the On/Off button located at the top of the Ricoh eQuill Clipboard, and hold for
seven seconds.
On/Off Button
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Ricoh eQuill Clipboard Basics
Charging the Ricoh eQuill Clipboard Using the Micro-USB Cable
It takes approximately five to seven hours to charge a battery from empty to fully
charged using a Ricoh approved powered USB port. It will take longer to charge a
tablet using a USB port on a laptop than using an approved charger.
1Connect the small end of your Micro-USB cable into the Ricoh eQuill Clipboard.
2Connect the larger end into a USB port, or the proper port on the AC adapter. If
using the AC adapter, connect the AC adapter into a wall socket or power strip.
3When the Ricoh eQuill Clipboard is fully charged, the light is solid blue.
Micro-USB
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30 eQuillTM User’s Guide
Using the Multi-Unit Charger
The Multi-Unit Charger is an accessory that charges up-to five tablets at a time.
Tablets can be charged in a Ricoh case or without a case. The Multi-Unit Charger
operates on 120vac. It takes approximately 3.5 hours to charge a tablet from empty to
fully charged using the Multi-Unit Charger.
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Ricoh eQuill Clipboard Basics
Safety Precautions
The appliance conforms to the Information Technology Equipment Safety
requirements. Observe the following cautions when operating the Multi- Unit Charger.
•Unplug the device before placing your hands or other item near the power pins.
•Do not operate the device if its enclosure or plug is damaged.
•When using this device, do not exceed the values specified by the manufacturer.
•Disconnect the Multi- Unit Charger power cord when not in use.
•Do not expose the device to dripping or splashing water.
•The maximum ambient temperature for this device is 400C.
•This device is designed for indoor use only.
Operation Instructions
1If the tablets that are to be charged do not have cases, snap the supplied inserts
into the slots.
If you are charging the Tablets in their Ricoh cases, do not use the inserts.
Warning Indicates a potentially hazardous situation which, if
instructions are not followed, could result in death or
serious injury.
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32 eQuillTM User’s Guide
2Orient the tablets so the three pins on the tablets match the pins on the charger.
3The lights on the Tablet, indicate the level of charge. A solid blue light indicates
that the tablet is fully charged. For more information see “LED Lights
Interpretation” on page 53.
eQuillTM User’s Guide 33
Ricoh eQuill Clipboard Basics
User Interface
Labeled and described are the following Ricoh eQuill icons. Tap in the Doc row
to open the form. Once the document has been selected, it can be deleted by
tapping the Delete icon.
Inbox Template Settings Wireless Signal
Battery
Delete Refresh
Previous NextCurrent PagePage Page
Bookmark
Doc
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34 eQuillTM User’s Guide
Settings Home Screen
Tapping the Settings icon allows the user to view tablet information and allows
modification to be made to the Tablet. The following pages are accessed from the
General Settings page: Network Settings, User Settings, Tools Settings, Software
Settings, About Settings. See Figure 3.1 on page 35.
General
The General section of the page contains the Airplane Mode. Wi-Fi and cellular
service is disabled and enabled with the Airplane Mode.
Airplane Mode (Disable Radios)
When on an airplane or other areas that Wi-Fi or cellular service is not permitted, tap
on the radio buttons to disable or enable Airplane Mode. The On button disables
Wi-Fi and cellular service. The Off button enables Wi-Fi and cellular service.
Other Settings
Each of the topics listed under Other Settings can be access the by pressing the
backward and forward page flip buttons (see “eQuill Layout” on page 18) or by
tapping the arrow icon to the right of the topic.
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Ricoh eQuill Clipboard Basics
Figure. 3.1:General Settings Home Screen
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36 eQuillTM User’s Guide
Network Settings
The Network Settings page displays Networks, 3G and Connection information. See
Figure 3.2 on page 37.
WiFi/MiFi
Network names are displayed in the box. Networks that are in range and visible are
displayed. Recognized networks are indicated by a small circles to the right of the
wireless icon. Unrecognized networks are indicated by a lock to the right of the
wireless icon; enter the network password at the prompt to gain access.
The wireless signal strength is indicated by the wireless icon.
The refresh icon, when tapped, performs a scan of local networks.
3G Radio
This section indicates the 3G status of the Tablet. The options are enabled or disabled.
This information matches the information found on the Web Administrator’s User
Interface: Tablet > Bulk Edit Tablets > Tablet Properties.
The Roaming section indicates the roaming status of the Tablet. The options are
enabled or disabled. This information matches the information found on the user
interface: Tablet > Bulk Edit Tablets > Tablet Properties.
Connection
The following table describes the information found in the connection section.
Wi-Fi 3G
Address IP address. Home/Roaming
Network SSID SID (Tower Number)
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Ricoh eQuill Clipboard Basics
Figure. 3.2: Networks Settings Screen
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38 eQuillTM User’s Guide
User Settings
The User Settings page displays the User ID and Server information. See Figure 3.3
on page 39.
User
The user information is taken from the provisioning process. The following user
information is displayed on this page: ID, Email, Account. For provisioning
information, see the Administrator’s Guide, Chapter 1.
Sync
The sync information is taken from the provisioning process. The following sync
information is displayed on this page: Server, Root, Branch.
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Ricoh eQuill Clipboard Basics
Figure. 3.3:User Setting Screen
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40 eQuillTM User’s Guide
Tools Settings
The Tools Settings page displays Provisioning, 3G Account, and Pen Calibration
information.
Provision
At this time, please provision with the Windows Provisioning Tool. This feature will
be available in the near future. For provisioning information, see the Administrator’s
Guide, Chapter 1.
3G Account
This section is visible only on 3G units. If your tablet is authorized for 3G service,
observe the following procedure to activate 3G.
1Get MEID from the provisioner.
2Add MEID to Sprint network and Ricoh EWS database.
3Press the Activate button.
4A success message should follow.
If it failed the following message will return: “Please add MEID to Sprint.”
• Repeat steps 1 and 2.
The 3G signal strength symbol will replace the Wi-Fi symbol on the info bar at
activation.
Note: 3G can be initiated from the web User Interface.
Pen Calibration
Pen calibration is the process that ensures the marks drawn by the pen are placed in
the location specified. A series of dots appear on the screens, tap them with the pen.
When the calibration is complete, a Done message appears on the screen.
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Ricoh eQuill Clipboard Basics
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42 eQuillTM User’s Guide
Software Update Settings
The Software Settings page displays the current version of the software and indicates
the version of software used on the tablet. The software is updated by the Over the Air
process. For more Over the Air information, see the Administrator’s Guide, Chapter 2.
eQuillTM User’s Guide 43
Ricoh eQuill Clipboard Basics
About Settings
The About Settings page displays hardware information, 3G module information, and
the Legal information. The 3G information is only displayed on those tablets that are
authorized for 3G service. the information in this block is the information Sprint
requires for service.
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44 eQuillTM User’s Guide
Battery Indicator
You can determine that your Ricoh eQuill Clipboard needs to be charged by
checking the power indicator at the top right of the screen. If it is down to one
bar, you should charge your Ricoh eQuill Clipboard.
Note: If your Ricoh eQuill Clipboard is completely out of power, you will not be able to
turn it on, mark on it, and in some cases, even see the power indicator. If you attempt to
power on the device when it is out of power, the LED indicator will flash three times.
One-Button Routing
The Ricoh eQuill is easy to use. When you press the Submit button, the
document is routed to the next step of your workflow, no matter how many
different work flows and servers your business supports. The typical places it
would be routed are to an email address, folder, or a back end system.
Power Indicator
eQuillTM User’s Guide 45
Ricoh eQuill Clipboard Basics
Camera Operation
Operation Procedure
Howdoyouturn‐onthecamera? When on a page that includes a Camera
widget (aka an image drop widget or an
image well), either tap on the camera
icon in the image area or press and
release the shutter button. That causes
the camera to turn on and the camera
display to start showing previews.
Wheredoesthephotogoafteryou
snaptheshutter?
It's displayed in grayscale, and scaled to
the image well. A full-resolution color
version is stored with the document.
Doyouhavetheoptiontoreviewthe
photo,andwillitappearontheRicoh
eQuilldisplay?
The photo will appear on the main
display in the image well.
Howdoyoudeletethephoto? You can replace the image with another
by taking another photo, and going
through the process described above.
Howdoyousavethephoto? The photo is automatically saved with
the document.
Canyousendthephototoanother
inbox?
Workflow processes on the server can
access the photo and do whatever they
want with it.
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46 eQuillTM User’s Guide
Entering Data
You can enter data with the easy-to-use stylus or with the soft keyboard.
Using the Stylus
The stylus is custom manufactured for the Ricoh eQuill and is made to produce
high resolution markings. The stylus is used just like a pen; it works like a pen on
paper. Also, the stylus writes and erases. The stylus produces legally verifiable
signatures.
Soft Keyboard
The soft keyboard is invoked automatically by touching the text field with the
stylus when the information needs to be typed. The information is entered by
touch typing with the stylus. You cannot use the stylus to mark in a field that has
been defined by the administrator as a typed entry field.
The Ricoh eQuill offers the following text options:
• Uppercase Text
• Lowercase Text
• Punctuation Text
• Accent Mark Text
Uppercase Text
The uppercase text is invoked by pressing the shift key and selecting a letter. It
enters one uppercase letter before it reverts to lowercase. You will be able to
distinguish the uppercase letter by the grayed-out letter and shift key.
eQuillTM User’s Guide 47
Ricoh eQuill Clipboard Basics
Lowercase Keyboard
The lowercase keyboard is displayed automatically when you place the stylus in
a predefined field. The keyboard is stowed by pressing the Enter key or by
tapping outside the keyboard. You can navigate to the next text edit field by
pressing the Next button, or you can navigate to the previous text edit field by
pressing the Previous button.
Punctuation Keyboard
The punctuation keyboard is invoked by tapping the punctuation key .
The lowercase keyboard is invoked from the punctuation keyboard by pressing
the alpha key .
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Accent Keys
The accent keys are an additional set of keys that are revealed by pressing the
relevant base character for one second. For example, the accented a characters
are all revealed by pressing and holding the a key.
The accent keyboard invokes both upper and lower case characters, and it
supports ISO-8859 characters.
The lowercase keyboard is invoked from the punctuation keyboard by pressing
the alpha key.
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Ricoh eQuill Clipboard Basics
The uppercase keyboard is invoked from the punctuation keyboard by pressing
the shift and alpha key.
Templates and Documents
A template is like a pad of blank forms. When you instantiate a template by
clicking on it, it's like tearing off the top form of the pad, making it a unique
form, that you can then write on using the stylus.
Templates are assigned to specific Ricoh eQuill inbox for use. Typically, fifteen
templates can be loaded per page. A Ricoh eQuill Clipboard can support as many
as 500 active templates.
Then the document is routed to the next step in the workflow. Using the softkeys
on the Ricoh eQuill Clipboard, the document can be assigned a unique identifier.
Accent Keys
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eQuillTM User’s Guide 51
Chapter 4
Device Troubleshooting
This section addresses problems that maybe encountered with the Ricoh eQuill®
Clipboard.
Unresponsive eQuill Clipboard
The eQuill Clipboard may need to be recharged if it is unresponsive. If the device
blinks red three times, the eQuill Clipboard power is critically low. It still
displays what was last on the screen. Charge your eQuill Clipboard first, then
turn it on.
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52 eQuillTM User’s Guide
Unresponsive Charged eQuill Clipboard
You may need to do a hard reset. Contact Ricoh, or follow these instructions.
1On the bottom of the eQuill Clipboard you will find a small hole. Gently insert a
paperclip into the hole.
Caution A reset may cause a loss of data that was not saved to the server.
Reset
Hole
eQuillTM User’s Guide 53
Device Troubleshooting
2Gently press the paperclip into the hole until it clicks.
When you have successfully reset your eQuill Clipboard, the indicator light will
blink blue. Then it will it will start up as normal.
LED Lights Interpretation
During normal use, the LEDs will only be used during large tasks, such as
booting and shutting down.
• When in use, blinking LEDs indicate eQuill Clipboard status.
• When off, you only get solid LEDs to indicate charging status
Light Description
No lights Unit is not charging; no external power.
Red light blinking The eQuill tried to perform an unsuccessful
operation. Please get help.
Blue light blinking The eQuill is in the process of performing an
operation. Please wait.
Red light blinks three times Device power is critically low.
Solid blue The eQuill is fully charged.
Solid purple The eQuill is partially charged, but may still
be used.
Solid red Insufficient battery power, please charge
before use.
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eQuillTM User’s Guide 55
Chapter 5
Warranty
RICOH LIMITED WARRANTY
Ricoh Innovations, Inc. (“RICOH EWS”) warrants that the Ricoh eQuill
(“Device”) will be free from defects in materials and workmanship for a period
of one (1) year from the date of end user purchase (“Warranty Period”). End
user’s sole remedy for warranty claims, confirmed by RICOH EWS, during the
Warranty Period shall be, in RICOH EWS’s sole discretion, one of the following:
(1) repair that returns the Device to, at a minimum, the operating equivalent of a
new Device; or (2) replacement of the Device with a unit that is, at a minimum,
the operating equivalent of a new Device. Warranty repair and replacement of the
Device shall be free of charge. After the Warranty Period, end user shall be liable
for all repair fees.
In the event of a warranty claim, end user shall contact RICOH EWS. End user
shall be liable for all repair fees, even within the Warranty Period, if a Device is
submitted to RICOH EWS for a warranty claim without complying with the
RICOH EWS warranty submission process identified by RICOH EWS. Fees for
overhaul and thorough inspection by special request of the end user shall be
charged to the end user, whether or not they are incurred during the Warranty
Period.
The Ricoh Limited Warranty does not apply to any damage resulting from: (1)
failure to follow the instructions in the end user manual; (2) repair, modification,
opening or overhaul of the Device not conducted by an authorized Ricoh service
center; (3) fire, natural disaster, act of God, lightning, abnormal voltage,
third-party products or other external causes; (4) improper storage or otherwise
insufficient care of the Device; (5) misuse of the Device including, but not
limited to, submergence in water (flooding), exposure to alcohol or other
beverages, infiltration of sand or mud, physical shock, dropping of the product,
or pressure on the product, and other unnatural causes.
The Ricoh Limited Warranty only applies to the Device. The Ricoh Limited
Warranty does not apply to the accessories, batteries and other consumables
provided, nor data stored on the Device. The Ricoh Limited Warranty is only
valid in the country in which the Device was purchased by end user. Parts
essential to the servicing of the Device shall be available for a period of three (3)
Chapter 5
56 eQuillTM User’s Guide
years after the Device is discontinued. Ricoh EWS offers no guidance on time to
complete repairs for Devices as part of this Ricoh Limited Warranty. When
sending the Device for service, remove all accessories not related to the problem.
EXCEPT AS PROVIDED BY THE TERMS OF THE RICOH LIMITED
WARRANTY AND TO THE EXTENT PERMITTED BY LAW, RICOH EWS
HEREBY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES ON
THE DEVICE, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING
WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
EXCEPT AS PROVIDED BY THE TERMS OF THE RICOH LIMITED
WARRANTY AND TO THE EXTENT PERMITTED BY LAW, RICOH EWS
SHALL NOT BE LIABLE TO END USER, REGARDLESS OF THE FORM
OF ACTION OR THEORY OF RECOVERY, IN ASSOCIATION WITH THE
DEVICE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR
CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING
BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF
ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS
ON CONTRACTS); LOSS OF ANTICIPATED SAVINGS; LOSS OF
BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF
REPUTATION; LOSS OF DAMAGE TO OR CORRUPTION OF DATA; OR
ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE CAUSED
INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY,
ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING
ANY PROGRAM OR DATA STORED OR USED WITH THE DEVICE AND
ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA
STORED ON THE PRODUCT. THE FOREGOING LIMITATION SHALL
NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY
STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT
ACTS AND/OR OMISSIONS.
eQuillTM User’s Guide 57
Warranty
Technical Assistance
For technical assistance and product return authorization, and to order parts,
accessories, or manuals contact Ricoh Innovations EWS.
1-855-GO-EWRITER
(1-855-463-9748)
warranties@ricoh-ews.com
For additional technical assistance, technical training, and product information,
visit the web site at www.ricoh-ews.com. Send all authorized, prepaid returns to
the following address:
Ricoh Innovations, Inc. EWS
2077 Gateway Place,
San Jose, CA 95110 USA
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58 eQuillTM User’s Guide