Robert Bosch Car Multimedia NG20HMI HMI Infotainment Module User Manual 01 Infotainment System en US 1 98
Robert Bosch Car Multimedia GmbH HMI Infotainment Module 01 Infotainment System en US 1 98
user manual
Black plate (1,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
2013 Cadillac CUE Infotainment System M
Infotainment System . . . . . . 3
Introduction ................. 3
Infotainment . . . . . . . . . . . . . . . . . . . . 3
Steering Wheel Controls . . . . . . 10
Software Updates . . . . . . . . . . . . . 11
Radio ....................... 11
AM-FM Radio . . . . . . . . . . . . . . . . . 11
HD Radio . . . . . . . . . . . . . . . . . . . . . 14
Satellite Radio . . . . . . . . . . . . . . . . 16
Radio Reception . . . . . . . . . . . . . . 22
Backglass Antenna . . . . . . . . . . . 23
Multi-Band Antenna . . . . . . . . . . . 23
Pandora Internet Radio . . . . . . . 23
Audio Players ............. 27
CD Player . . . . . . . . . . . . . . . . . . . . . 27
USB/SD Port . . . . . . . . . . . . . . . . . . 30
SD Card Reader . . . . . . . . . . . . . . 33
Auxiliary Jack . . . . . . . . . . . . . . . . . 33
Bluetooth Audio . . . . . . . . . . . . . . . 34
Rear Seat Infotainment . . . 35
Rear Seat Entertainment (RSE)
System . . . . . . . . . . . . . . . . . . . . . . 35
Navigation ................. 42
Using the Navigation
System . . . . . . . . . . . . . . . . . . . . . . 42
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Navigation Symbols . . . . . . . . . . . 50
Destination .................... 52
OnStar
®
System . . . . . . . . . . . . . . 63
Settings . . . . . . . . . . . . . . . . . . . . . . . 66
Global Positioning
System (GPS) . . . . . . . . . . . . . . . 67
Vehicle Positioning . . . . . . . . . . . . 67
Problems with Route
Guidance . . . . . . . . . . . . . . . . . . . . 68
If the System Needs
Service . . . . . . . . . . . . . . . . . . . . . . 69
Map Data Updates . . . . . . . . . . . . 69
Database Coverage
Explanations . . . . . . . . . . . . . . . . . 69
Voice Recognition . . . . . . . . 70
Phone ...................... 77
Bluetooth (Overview) . . . . . . . . . . 77
Bluetooth (Infotainment
Controls) . . . . . . . . . . . . . . . . . . . . 78
Bluetooth (Voice
Recognition) . . . . . . . . . . . . . . . . . 82
Text Messaging . . . . . . . . . . . . . . . 83
Settings . . . . . . . . . . . . . . . . . . . . 85
Downloadable
Applications . . . . . . . . . . . . . 89
Apps Config . . . . . . . . . . . . . . . . . . . 89
Downloading Apps . . . . . . . . . . . . 91
Trademarks and License
Agreements .............. 91
Index ..................... i-1
Black plate (2,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Black plate (3,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 3
Introduction
Infotainment
Read the following pages to
become familiar with the
infotainment system features.
{WARNING
Taking your eyes off the road for
extended periods could cause a
crash resulting in injury or death
to you or others. Do not give
extended attention to infotainment
tasks while driving.
The infotainment system has built-in
features intended to help with this
by disabling some functions when
driving. A grayed-out function is not
available when the vehicle is
moving.
All functions are available when the
vehicle is parked. Before driving:
.Become familiar with the
infotainment system operation,
buttons on the faceplate, and
touch-sensitive screen buttons.
.Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
.Set up phone numbers in
advance so they can be called
easily by pressing a single
button or a single voice
command for vehicles equipped
with phone capability.
{WARNING
Taking your eyes off the road too
long or too often while using the
navigation system could cause a
crash and you or others could be
(Continued)
WARNING (Continued)
injured or killed. Focus your
attention on driving and limit
glances at the moving map on the
navigation screen. Use voice
guidance whenever possible.
See “Defensive Driving”in the
owner manual.
The vehicle has Retained
Accessory Power (RAP). With RAP,
the audio system can be played
even after the ignition is turned off.
See “Retained Accessory Power
(RAP)”in the owner manual.
Customer Assistance
Assistance is available to help with
Bluetooth pairing, application
downloading and installation, other
mobile device interface, and
operation support of the CUE
Litho in U.S.A.
Part No. 22925639 B Second Printing ©2012 General Motors LLC. All Rights Reserved.
Black plate (4,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
4 Infotainment System
infotainment system. Specialists
are available when calling
this Customer Assistance number.
U.S.: 1-855-428-3669
(855 4 CUE NOW)
Canada: 1-888-446-2000
(Canadian Cadillac Customer
Care Centre)
1. Steering Wheel Controls on
page 10.
2. Infotainment System, Storage
Bin, and USB Port. See
“Infotainment System”following
and USB/SD Port on page 30.
3. USB Port, AUX Port, and SD
Card Reader. See USB/SD Port
on page 30,Auxiliary Jack on
page 33, and SD Card Reader
on page 33.
4. CD Slot (In the Glove Box).
Black plate (5,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 5
Infotainment System
The infotainment system is
controlled by using the touchscreen,
the buttons below the touchscreen,
steering wheel controls, and voice
recognition.
1. O(Power and Mute)
2. VOLUME
3. {(Home Page)
Power (On/Off/Mute)
.When off, press O(1) to turn
the system on. Press and hold to
turn off.
.When on, press Oto mute the
system. Press Oagain to
unmute the system.
Retained Accessory Power (RAP)
The vehicle has RAP. When in RAP
the audio system can be played
even after the ignition is turned off.
See “Retained Accessory Power
(RAP)”in the Index of the owner
manual.
Volume
The black area above the chrome
bar (2) is used to increase or
decrease the volume. There are
three ways to adjust the volume:
.Slide a finger.
.Press.
.Press and hold.
Home Page
The Home Page (3) is where vehicle
feature icons are accessed. Some
features are disabled when the
vehicle is moving.
The Home Page can be set up to
have up to five pages with eight
icons per page.
Press the left uor right vto
access the pages of icons.
v(Next): Press to go to the next
Home Page.
u(Previous): Press to go to the
previous Home Page.
k(Interaction Selector): Press to
display the favorites list.
Black plate (6,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
6 Infotainment System
Press and hold a location within the
favorites area to begin the process
of saving a favorite application.
Press the application icon to store
as a favorite, and the name of the
application will be shown in
favorites.
Home: Press to go back to the
Home Page to start a different
application.
Audio
Press the AUDIO icon to display the
active audio source page. Available
sources are AM, FM, XM (if
equipped), CD, My Media, USB, SD,
Bluetooth, AUX Input.
Phone
Press the PHONE icon to display
the Phone main page. See
Bluetooth (Overview) on page 77 or
Bluetooth (Infotainment Controls) on
page 78 or Bluetooth (Voice
Recognition) on page 82.
NAV (Navigation, If Equipped)
Press the NAV icon to display the
navigation map or OnStar
Turn-by-Turn Navigation. See Using
the Navigation System on page 42
or “OnStar Navigation”in the owner
manual.
Settings
Press the SETTINGS icon to display
the Settings menu. See Settings on
page 85.
Managing Home Page Icons
1. Press and hold any of the Home
Page icons to edit that icon.
2. Drag the icon to a new location
on the Home Page or to save it
to the applications tray.
3. Press {to exit edit mode.
Pandora (If Equipped)
Press the PANDORA icon to begin
Pandora. See Pandora Internet
Radio on page 23.
Weather (If Equipped)
Press the WEATHER icon to display
the Weather main page. See
“SiriusXM Weather (If Equipped)”
under Satellite Radio on page 16.
Climate
Press the CLIMATE icon to display
the Climate main page. See “Dual
Automatic Climate Control System”
in the owner manual.
OnStar
Press the ONSTAR icon to display
the OnStar main page and start
OnStar voice recognition. See
“OnStar Overview”in the owner
manual.
Rear Climate (If Equipped)
Press the R. CLIMATE icon to
display the Rear Climate main page.
See “Rear Climate Control System”
in the owner manual.
Black plate (7,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 7
RSE (If Equipped)
Press the RSE icon to display the
video Rear Seat Entertainment main
page. See Rear Seat Entertainment
(RSE) System on page 35.
Applications Tray
The applications tray is at the
top-center of the screen. The
applications tray can have three to
five applications. Some of the
typically used applications are:
.%(Audio)
.V(Phone)
.E(Navigation)
.)(Climate Control)
To add an application from the
Home Page to the applications tray:
1. Press and hold any icon on the
Home Page to enter edit mode.
2. Drag the icon to the
applications tray.
To remove an item from the
applications tray, drag the icon
from the applications tray back
to the Home Page.
Adding or removing applications
from the applications tray will not
remove them from the Home Page.
Touchscreen Buttons
Touchscreen buttons show on the
screen when available. When a
function is unavailable, the button
may gray-out. When a function is
selected, the button may highlight.
Proximity Sensing
The infotainment system uses
proximity sensing. When enabled,
certain screen buttons and features
will become visible when a hand
approaches the screen. When the
hand is removed, these
features fade.
Haptic Feedback
Haptic feedback is a pulse that
occurs when a button is pressed on
the screen or when buttons below
the screen are pressed.
Infotainment Gestures
Use the following finger gestures to
control the infotainment system.
Press
Black plate (8,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
8 Infotainment System
Press is used to select a button or
option, activate an application,
or change the location inside a map.
Press and Hold
Press and hold can be used to start
another gesture, move, or delete an
application.
Drag
Drag is used to move applications
on the Home Page, or to pan the
map. To drag the item, it must be
held and moved along the screen to
the new location. This can be done
up, down, right, or left.
Nudge
Nudge is used to move items a
short distance on a list or a map. To
nudge, hold and quickly move the
selected item up or down to a new
location.
Black plate (9,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 9
Fling or Swipe
Fling or swipe is used to scroll
through a list, pan the map,
or change page views. Do this by
placing a finger on the screen then
moving it rapidly up and down or
right and left.
Spread
Spread is used to zoom in on a
map, certain images, or web page.
Place finger and thumb together on
the screen, then move them apart.
Pinch
Pinch is used to zoom out on a
map, certain images, or web page.
Place finger and thumb apart on the
screen, then move them together.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
Black plate (10,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
10 Infotainment System
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.
Steering Wheel Controls
The infotainment steering wheel
controls can be used to control the
infotainment features displayed in
the instrument cluster.
When in Valet Mode, access to the
infotainment functions is disabled.
See Settings on page 85.
g:Press to talk or interact with
Bluetooth® and OnStar®. See
Bluetooth (Overview) on page 77 or
Bluetooth (Infotainment Controls) on
page 78 or Bluetooth (Voice
Recognition) on page 82 and
“OnStar Overview”in the owner
manual.
c:Press to decline an incoming
call, or end a current call. Press to
mute or unmute the infotainment
system when not on a call.
Sor T:Press the five-way control
to the left or right to go to the
previous or next area in the display
or to the previous or next menu.
yor z:Press the five-way
control up or down to go up or down
in a list or page.
SEL: Press to select a highlighted
menu item.
ror q(Next/Previous
Favorite): Press to go to the next
or previous favorite when listening
Black plate (11,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 11
to the radio. Press to go to the next
or previous track when listening to a
media source.
x+ or x−(Volume): Press to
increase or decrease the volume.
Instrument Cluster Features
For vehicles equipped with a
reconfigurable instrument cluster,
there may be up to three interactive
display zones. See “Instrument
Cluster”in the owner manual.
Cluster menu options may include:
Navigation: Available when a route
is downloaded. See Using the
Navigation System on page 42.
Audio: Available when the radio is
powered on. See AM-FM Radio on
page 11.
Phone: Available when a Bluetooth
phone is connected. See Bluetooth
(Overview) on page 77 or Bluetooth
(Infotainment Controls) on page 78
or Bluetooth (Voice Recognition) on
page 82.
Settings: Press to display the
Settings menu.
Software Updates
See the following websites for
information:
Cadillac
In the U.S., see www.cadillac.com.
In Canada, see www.cadillac.ca.
Radio
AM-FM Radio
Playing the Radio
While on the audio main page the
available sources are: AM, FM, XM
(if equipped), CD, My Media, USB,
SD, Bluetooth, and AUX Input.
.Press the RADIO screen button
to scroll through AM, FM,
or SiriusXM (if equipped).
.Press the MEDIA screen button
to scroll through CD (if
equipped), My Media, USB, SD,
Bluetooth, and Aux Input.
Infotainment System Settings
Press the RADIO button to access
broadcast sources.
Press the MENU screen button to
display the following menus.
Black plate (12,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
12 Infotainment System
Tone Settings:
.Bass, Midrange, Treble,
Surround (if equipped): Press
+ or −to adjust. Surround
adjusts the headrest speaker
volume only.
.Balance: Press Sor Tfor
more sound from the left or right
speakers. The middle position
balances the sound between the
left and right speakers.
.Fade: Press UP or DOWN for
more sound from the front or
rear speakers. The middle
position balances the sound
between the front and rear
speakers.
Press [Back to go back to the
previous menu.
Tag Song: Press to tag song
information, including artist and title,
to transfer to an iPod®. If the iPod is
not attached, the information will be
transferred when it is attached.
Press OK to go back to the Now
Playing view.
Timeshift: Timeshift is the
recording of a radio station for up to
25 minutes. See “Timeshifting”later
in this section.
Auto Volume: If equipped, this
feature adjusts the volume based on
the vehicle speed. Select the level
between off, low, medium-low,
medium, medium-high, and high.
Bose AudioPilot: If equipped,
Bose® AudioPilot® adjusts the
volume automatically based on the
noise detected in the vehicle and
the vehicle speed. Choose to turn
On or Off. See www.bose.com/
audiopilot.
DSP Modes: If equipped with Bose
Studio Surround® sound system, it
will have four DSP modes including:
.Normal: Adjusts the audio to
provide the best sound for all
seating positions.
.Driver: Adjusts the audio to
provide the best sound for the
driver.
.Rear: Adjusts the audio to
provide the best sound for the
rear seat occupants.
.Centerpoint: Creates the best
surround sound for the whole
vehicle.
HD Radio Switching: For AM and
FM only, press to turn HD radio
reception on or off. Press to go back
to the previous menu.
Update Station List: For AM and
FM only, press to update the station
list. Press to go back to the
previous menu.
Black plate (13,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 13
Finding a Station
Seeking a Station
Press tor uto search for the
previous or next strongest station.
Tuning a Station
Press the SEEK screen button to
switch to TUNE. Press ror qto
manually search for a station. Press
again to change back.
Storing Radio Station Presets
Favorites are stored in the area at
the bottom of the screen.
Up to 60 preset stations can be
stored under the following:
AM, FM, XM, HD Radio Stations:
Press and hold a screen button to
save the current station as a
favorite. Press a screen button in
the favorite area to recall a favorite
station.
Storing Media favorites
To store media favorites, press and
hold to display a list of media types.
Select from this list.
The lists that may display are:
Genres: Press to store the current
genre as a favorite. Press a screen
button in the favorite area to recall a
favorite genre. The first song of the
genre begins to play.
Artists: Press to store the current
artist as a favorite. Press a screen
button in the favorite area to recall a
favorite artist. The first song in the
artist list begins to play.
Albums: Press to store the current
album as a favorite. Press a screen
button in the favorite area to recall a
favorite album. The first song in the
album list begins to play.
Playlists: Press a screen button in
the favorite area to recall a favorite
playlist. The first song in the playlist
begins to play.
Songs: Press to store the current
song as a favorite. Press a screen
button in the favorite area to recall a
favorite song.
Podcasts or Podcast Episode:
Press and hold a screen button to
store the current podcast as a
favorite. Press a screen button in
the favorite area to recall a favorite
podcast or podcast episode. The
podcast or podcast episode begins
to play.
Audiobooks: Press and hold a
screen button to save the current
audiobook as a favorite. Press a
screen button in the favorite area to
recall a favorite audiobook.
Black plate (14,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
14 Infotainment System
Videos: Press and hold a screen
button to store the current video as
a favorite. Press a screen button in
the favorite area to recall a favorite
video.
Tone Settings: Press and hold a
screen button to save the current
tone settings as a favorite. Press a
screen button in the favorite area to
recall a favorite tone setting.
Pandora Radio Stations: Press
and hold a screen button to store
the current station as a favorite.
Press a screen button in the favorite
area to recall a favorite Pandora
station.
Mixed-Audio Favorites
Favorites that can be stored include
radio stations, navigation,
or applications.
To scroll through the favorites:
.Drag anywhere on the screen
buttons along the bottom to raise
up the favorites. To close the
favorites, drag them down.
.Slide a finger to the right or left
to scroll through each page of
favorites. A Vindicates which
page is being viewed.
The number of favorites displayed is
automatically adjusted by default,
but can be manually adjusted in the
Settings menu under Radio and
then Manage Favorites.
HD Radio
HD Radio™Technology is a free
service with features such as
static-free sound, more
programming choices on local FM
HD2, HD3, and higher, and
on-screen information such as artist
and song title.
HD Radio Technology Channel
Access
To access HD Radio channels:
1. Tune the radio to the channel.
If the channel is broadcasting
HD Radio Technology, the radio
will automatically switch to digital
audio, indicated with an HD
Radio Technology logo.
2. Press SEEK tor uor TUNE
qor rto tune to the previous or
next HD Radio channel.
There may be a delay before the
channel starts playing.
The HD Radio channel number is
indicated next to the logo.
Black plate (15,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 15
HD Radio channels can be saved
as favorites. Songs can be tagged
for download to a connected
iPhone®, iPad®, or iPod touch®.
When connected to iTunes®, the
Synch button on the device may
need to be pressed to transfer the
tags to iTunes.
See AM-FM Radio on page 11 or
USB/SD Port on page 30.
For a list of all channels, see
www.hdradio.com.
HD Radio Technology
Troubleshooting
Digital Audio Delay: Wait for the
signal to process. This can take
several seconds.
Volume Change, Audio Skip,
Echo, Digital Audio Lost: Channel
signal strength may be weak or the
channel is out of range. Verify
proper reception on another
channel.
If the HD Radio signal loses
reception while listening to channel
HD1, the radio will go back to the
main non-HD Radio channel.
If the HD Radio signal loses
reception while listening to channels
HD2 to HD8, the radio mutes until
the signal can be recovered or until
the channel is changed.
Timeshifting
The audio system can record live
radio for up to 25 minutes, When
tuned to a station, the system
automatically begins recording the
audio along with the associated
metadata.
Press jto pause playback of the
audio and to initiate timeshift mode.
Press rto resume playback of the
live audio.
When timeshifting begins, a time is
indicated on the right of the play/
pause indicator. This time initially
indicates the time of day at which
playback is paused. This time
continues to show as long as the
system is in a paused mode and the
buffer continues to fill.
Buffer Reset
The buffer will reset anytime the
broadcast band or stations/channels
are changed. Changing to a media
source when the pause button is
pressed or while pressing the LIVE
button will not reset the buffer.
Rewinding or Fast Forwarding a
Timeshifted Broadcast
.Press and hold the rewind
indicator to reverse playback at
a rate of 15 times the rate of
normal playback.
Black plate (16,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
16 Infotainment System
.Press and hold the fast forward
indicator to advance playback at
a rate of 15 times the rate of
normal playback. The timeshift
buffer can be advanced up to
the end of the timeshift buffer
and return to live mode.
Returning to Live Broadcast
If listening to timeshifted radio,
press the LIVE button to return to
live radio.
Timeshifting and Station/Channel
Lists
If browsing a station/channel list is
started while listening to the
timeshift content, the list content is
shown in live time not buffered time.
Skipping Back in a Broadcast
For programs with metadata, such
as SiriusXM or HD, pressing the
previous button less than
five seconds into a program will
make the system skip to the
beginning of the previous program.
If more than five seconds into the
current song/program, the system
starts at the beginning of the current
program. If no metadata is available,
the system skips back 30 seconds.
Reaching the End of Buffer
If the audio is paused and the
25-minute buffer is reached, the
buffer continues recording content in
a first-in, first-out basis. When
playback is started, the content
played will be the last 25 minutes in
the buffer.
Satellite Radio
SiriusXM® Satellite Radio
Service
Vehicles with a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
See www.siriusxm.com or call
1-866-635-2349 in the U.S. In
Canada, see www.xmradio.ca or call
1-877-209-0079.
When SiriusXM is active, the station
name, number, category name,
song title, and artist display on the
screen.
SiriusXM Menu
SiriusXM has a menu to adjust
different features.
Pressing the MENU screen button
may display the following:
Tone Settings: Press + or −to
adjust the tone settings. See AM-FM
Radio on page 11.
Black plate (17,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 17
Tag Song: Press the Tag Song
button to tag the current artist and
song information.
When connected to iTunes®, the
Synch button on iTunes may need
to be pressed to transfer the
song tags.
Timeshift: Press to turn Timeshift
on or off. See AM-FM Radio on
page 11.
TuneSelect: For SiriusXM only, this
feature allows alerts for artists or
songs that are played on any other
channel. Press Artist or Song to
save an Artist or Song in the
Manage TuneSelect menu. Press
Manage TuneSelect to turn the
alerts On and Off or manage the
saved selection of Artists or Songs.
To unselect an alert, press the Song
or Artist. To delete an alert, press −.
Press [Back to go back to the
previous menu.
Auto Volume: If equipped, this
feature adjusts the volume based on
the vehicle speed. Select the level
between off, low, medium-low,
medium, medium-high, and high.
Bose AudioPilot: If equipped,
press to turn Bose AudioPilot on or
off. AudioPilot is an On/Off selection
on the list entry from the Main
menu. This feature adjusts the
volume based on the noise in the
vehicle. When turned on, AudioPilot
detects noise and vehicle speed to
continuously adjust the audio signal
so that music will sound the same at
a set volume level. This feature is
most effective at lower radio volume
settings where background noise
can affect how well the music is
being played. See www.bose.com/
audiopilot.
SiriusXM Messages
XL (Explicit Language
Channels): These channels, or any
others, can be blocked by request,
by calling 1-866-635-2349 in the
U.S., or 1-877-209-0079 in Canada.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed.
Channel Off Air: This channel is
not currently in service.
Channel Not Authorized: This
channel is blocked or cannot be
received.
Channel Not Available: This
previously assigned channel is no
longer assigned.
No XM Signal/Reception May Be
Blocked: The vehicle may be in a
location where the XM signal is
being blocked. When the vehicle is
moved into an open area, the signal
should return.
XM Radio ID: Tune to channel 0 to
display the XM radio ID number
used to activate XM service.
Check Antenna: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Black plate (18,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
18 Infotainment System
SiriusXM Weather (If
Equipped)
SiriusXM Weather is available on
the navigation system through a
service fee subscription.
From the Home Page, press
WEATHER. The system displays
the current weather page.
Current Condition
The current weather page displays:
.Doppler Map with Weather
.Forecast Information
.Interaction Selector
.Status
.Time of Map Update
.Applications Tray
Allow approximately 15 minutes for
the current weather in the area to
display.
Weather Regions
When in the weather application,
press the Menu icon to display a
split map. The list displayed on the
left of the split map allows changes
to the location.
The Doppler map and forecast
information displays a preview of
the map for the location selected.
The forecast information is for the
current weather or next available
forecast data.
Press the EXIT screen button to
return to the main weather map.
Press one of the options displayed
on the Interaction Selector along the
bottom of the map screen to select
another function or display another
type of list.
Weather Screen Not Under
Guidance
The weather application uses the
navigation system to provide the
appropriate information for the
guidance route. When not under
guidance, it defaults to the current
location.
Black plate (19,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 19
Doppler Map: The Doppler map is
shown with the vehicle location in
the center of the map.
City and State: The city and state
are displayed for the view currently
shown. The default is the current
city and state that the vehicle is in.
Forecast Information
.The map can be panned to
another location. The forecast
information is updated to the
new location.
.The city and state update to
reflect the current location.
.Press the RESET screen button
to reset the map back to the
current vehicle location.
Weather Menu
Press MENU on the Weather
Interaction Selector along the
bottom of the map screen to display
the Weather Menu.
The options are:
.Weather Advisories: Any
weather advisories that are in
effect for the local area or while
on route are displayed in a list.
Press on an advisory from the
list to display a screen that gives
additional details about the
advisory and shows the advisory
location on the map.
.Weather Alerts: Press to turn ON
or OFF. The default is ON.
.Map Legend: Press to display
the Map Legend.
Interaction Selector
The Interaction Selector at the
bottom of the screen can be used to
switch between different views
within the weather screen.
These buttons are:
.ZOOM −or ZOOM +: Press to
zoom the map in or out.
.RESET: Press to reset the map
back to its original location.
.SEARCH: Press to search for a
new weather map location. The
last destination screen displays.
Press any button along the
bottom of the Interaction
Selector to help find a different
destination. These are recent,
voice, and city.
Black plate (20,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
20 Infotainment System
Press Recent to display a list of
recent locations that were
recently viewed for weather.
Press gto activate voice
recognition. State a city and
state or ZIP code. Follow the
voice prompts to find the desired
destination.
Press Cities to enter a city and
state or ZIP code.
Type a city or state name on the
keyboard screen to find the
weather. If the state is omitted,
the system assumes a city is
being searched for within the
current state. If the ZIP code is
typed, the system displays the
city associated with that
ZIP code.
‐If one match results from a
weather search, the system
returns to the map. The map
and forecast information
updates for that location.
‐If there are multiple results
from the weather search, a list
of possible matches displays.
The map shows the first match
in the list along with the
current weather information in
the lower right corner.
.HOURLY: Press to display the
hourly forecast for the current
vehicle location. A forecast icon
is shown for each period
available.
.36-HOUR: Press to display the
current weather, six-hour
forecast, and tomorrow’s
weather. A forecast icon is
shown for each period available.
.DAILY: Press to display a daily
forecast for the next five days.
A forecast icon is shown for
each period available.
.MENU: Press to display the
current advisories, turn weather
alerts on or off, and view the
map legend.
.ROUTE: Press to display the
forecasted weather for the route.
This feature is only available
while under route guidance.
The map legend explains each type
of color or symbol on the map.
SiriusXM NavTraffic (If
Available)
The infotainment system may have
SiriusXM NavTraffic. It is a
subscription service provided
through SiriusXM Satellite Radio.
A service fee is required to receive
the SiriusXM NavTraffic service.
Detailed traffic information is
delivered to the vehicle’s navigation
system by the SiriusXM Radio
Black plate (21,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 21
satellites. SiriusXM NavTraffic
provides continuously updated
traffic information.
The service may be available in
more cities in the future. Visit
www.siriusxmnavtraffic.com for
more details on local coverage.
To access the traffic features, press
the Traffic screen button on the
Map Menu.
If traffic is not available because
there is no valid SiriusXM
subscription, a pop-up displays
information on how to reactivate the
subscription and SiriusXM radio ID.
Traffic Alert While Under Guidance
If data is received about a traffic
development on the route ahead, a
search for a better route is
performed. If a better route is found,
information may be displayed in an
alert. This alert displays the route
information and how much time may
be saved. If the alternative route is
accepted, the current route will be
altered.
If the alert is not acknowledged, the
alert automatically times out and
does not modify the route.
The detail view of the incident
shows any data about the incident
as well as how much time could be
saved by avoiding it. The map view
shows the incident, the original
route, and the suggested route.
If voice prompts are enabled, the
incident information is spoken.
Press the Take New Route screen
button to change to the new route.
Traffic Alert While Not Under
Guidance
While driving and not under
guidance, the system can receive
data indicating an accident or slow
traffic flow. The information about
the incident or slow traffic is
displayed as an alert when the
incident is 5 km (3 mi) ahead. The
incident can be viewed on the map.
Press the Dismiss screen button to
return to the previous map.
Black plate (22,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
22 Infotainment System
Movie Listings
The movie theater POI can be
searched through a POI search or
browsed through the POI category
structure. When the details for a
movie theater are shown, there is
additional information about the
theater. If movie titles and
showtimes are available for the
selected theater, this information is
shown in the additional details area
of this display.
The details that are shown are
dependent on the source of the
information.
Details shown include:
.Movie Names
.Parental Ratings (G, PG-13,
R, etc.)
.Showtimes
.Runtime
Fuel Pricing
When SiriusXM information is
available for a particular fuel station,
the price displays for the regular
unleaded or diesel fuel, depending
on the fuel type configured in the
system.
This fuel station POI can either be
searched for through a POI search
or browsed through the POI
category structure.
.Press the Sort button to change
the sort method. The default sort
method is based on distance
with the closest fuel stations
shown at the top of the list.
.Press the Sort button to cycle
through the sorting options of
distance, price, or name. The
last viewed sorting method is
displayed and is retained over
ignition cycles.
If the sorting method of price has
been selected, the fuel stations in
the list will appear from the lowest to
the highest price based on the fuel
type selected. For gasoline, the
price shown is for regular unleaded.
When diesel is selected as the fuel
type, the diesel price is shown.
Radio Reception
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
Black plate (23,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 23
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM® Satellite Radio
Service
SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with
satellite radio signals, causing the
sound to fade in and out. In
addition, traveling or standing under
heavy foliage, bridges, garages,
or tunnels may cause loss of the
SiriusXM signal for a period of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Backglass Antenna
The AM-FM antenna is integrated
with the rear window defogger in the
rear window. Do not scratch the
inside surface or damage the lines
in the glass. If the inside surface is
damaged, it could interfere with
radio reception. For proper radio
reception, the antenna connector
needs to be properly attached to the
post on the glass.
If attaching a cell phone antenna to
the glass, attach it between the grid
lines.
Notice: Using a razor blade or
sharp object to clear the inside
rear window can damage the rear
window antenna and/or the rear
window defogger. Repairs would
not be covered by the vehicle
warranty. Do not clear the inside
rear window with sharp objects.
Notice: Do not apply aftermarket
glass tinting with metallic film.
The metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the backglass antenna due to
metallic tinting materials will not
be covered by the vehicle
warranty.
Multi-Band Antenna
The roof antenna is for OnStar,
SiriusXM® Satellite Radio, and GPS
(Global Positioning System). Keep
clear of obstructions for clear
reception. If the vehicle has a
sunroof, and it is open, reception
can also be affected.
Pandora Internet Radio
Pandora® is a free Internet radio
service that streams personalized
radio stations based on artists,
tracks, genres, and comedians.
Create stations using the Pandora
website or Smartphone application,
then use -(thumbs up) or ,
(thumbs down) to personalize
stations. To set up an account, or for
more information, go to
Black plate (24,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
24 Infotainment System
www.pandora.com. Pandora may
not be available in Canada or
Mexico.
A phone or tablet with Internet
connection and the Pandora
application installed is required.
Personal cell phone data plans are
used. Make sure the latest version
is installed on the device.
Launching Pandora
Connect the iPhone or iPad to the
USB port, or connect Android or
BlackBerry® through Bluetooth. See
Auxiliary Jack on page 33 or
Bluetooth (Overview) on page 77 or
Bluetooth (Infotainment Controls) on
page 78 or Bluetooth (Voice
Recognition) on page 82. For first
time use, set up the stations before
connecting to the vehicle. The
Pandora icon will be available on
the Home Page.
When Pandora is chosen, the
Pandora logo will populate on the
screen and the system will display
the last tuned station while
displaying “Acquiring Pandora Radio
Station.”Launch times can be
significant.
Using the iPhone or iPad
1. Plug the device into the USB
port. The phone screen must be
unlocked.
2. Launch Pandora directly from
the Home Page by pressing the
Pandora icon.
If nothing happens when the
available Pandora screen button is
pressed, download the latest
Pandora application and retry.
The login screen may display on the
device.
Using an Android or BlackBerry
Phone
The BlackBerry phone must be
unlocked to launch Pandora service.
1. Pair the phone using Bluetooth.
2. Launch Pandora directly from
the Home Page.
Use one of the following to
launch:
.Press Pandora on the
Home Page.
If nothing happens when the
available Pandora screen button is
pressed, download the latest
Pandora application and retry.
The login screen may display on the
device.
Pandora Menus
Press Menu on the Pandora
main page.
Black plate (25,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 25
Pandora has a menu system with
the following:
Tone Settings: Press to adjust the
tone settings. See AM-FM Radio on
page 11.
Bookmark Artist: Press to
bookmark the artist.
Bookmark Song: Press to
bookmark the song.
Auto Volume: This feature sets the
auto volume based on the speed of
the vehicle and noise in the vehicle.
See AM-FM Radio on page 11.
Bose AudioPilot: If equipped,
press to turn Bose AudioPilot on or
off. This feature adjusts the volume
based on the noise in the vehicle.
When turned on, AudioPilot detects
noise and vehicle speed to
continuously adjust the audio signal
so that music will sound the same at
a set volume level. This feature is
most effective at lower radio volume
settings where background noise
can affect how well the music is
being played. See www.bose.com/
audiopilot.
Pandora Features
Pandora service has features to rate
tracks, skip tracks, or change
stations.
}(Bookmarks): When pressed
during a track, a choice displays to
bookmark the artist or track. This
sends the bookmark to the Pandora
account.
,(Thumbs Down): When
pressed, Pandora stores this
information, changes to the next
track, and does not play this track
on this station again. This helps
Pandora choose which tracks
should not play on this station. This
feature is only available on user
created stations.
-(Thumbs Up): When pressed,
Pandora stores this information and
-is highlighted for the remainder of
the track. This helps Pandora
choose which tracks should play on
this station.
d(Next Track): When pressed,
Pandora changes to the next track.
ror j(Play/Pause): Press to play
or pause playback.
Black plate (26,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
26 Infotainment System
Pandora Skip Limit
Pandora limits the number of skips
allowed on their service. When the
skip limit is reached, ,will not skip
the currently playing track, but the ,
feedback will be recorded.
Advertisement on Pandora
Pandora may display
advertisements. The artist name
and track title will not be displayed
and the skip track button will not be
available.
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:
1. Turn the vehicle off.
2. Take the Remote Keyless Entry
(RKE) transmitter at least 6 m
(20 ft) away from the vehicle.
3. Wait about 30 seconds, and try
to connect the device again. See
Auxiliary Jack on page 33 or
Bluetooth (Overview) on page 78
or Bluetooth (Infotainment
Controls) on page 78 or
Bluetooth (Voice Recognition) on
page 82.
Unable to Start Pandora
If the device is unable to launch
Pandora:
.Check that the latest version of
Pandora is installed.
.Check that there is an active
account logged into Pandora.
.Have at least one station
created.
.For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and
whether the device displays in
the Connected phone sources
list under the Phone icon from
the Home Page.
.For iPhone or iPad devices,
check that the USB cable is
connected to the USB port and
the screen is unlocked.
.Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide.
Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the ,or -buttons, the
message “Thumbs Down Error”or
“Thumbs Up Error”will display.
Press OK to retry.
Loss of Audio
Loss of Pandora audio can happen
in different ways:
.Weak or lost data connection.
.Device needs to be charged.
.Application needs to be
relaunched.
.Connection between phone and
radio lost.
Black plate (27,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 27
.An iPhone or iPad is connected
to both Bluetooth and the
USB port.
Playback can be resumed from
a loss of audio by double
tapping on the iPhone or iPad
menu button then scrolling
through the icons to find an icon
that allows a change of flow
between Bluetooth and USB
cable.
Common Pandora Messages
Pandora Error/Please Check
Device: Not signed in or Pandora
is down for maintenance.
No Stations Available: No stations
are available on the Pandora server
through the connected device.
Please unlock your phone or
restart phone app and try again:
Communication failure between the
radio and the phone application or
the device is locked.
No Internet Connection: A few
conditions for loss of internet
connection are:
.The connected device loses its
cellular connection.
.The device does not support
Internet connectivity.
.The device is not in the vehicle.
No Bluetooth Signal: The
Bluetooth signal is lost.
No skips remaining for this
station or permitted during
advertisements:
.The maximum Pandora skip limit
has been reached according to
the plan that was obtained.
.Skipping an advertisement was
tried.
See www.pandora.com/help. If the
service will not work, see a dealer
for assistance.
Audio Players
CD Player
The player can be used for CD and
MP3 audio.
The system is capable of playing:
.Most audio CDs
.CD-R
.CD-RW
.MP3 or unprotected WMA
formats
When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled.
There can be increased skipping,
difficulty in recording tracks,
difficulty in finding tracks, and/or
difficulty in loading and ejecting.
Black plate (28,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
28 Infotainment System
If these problems occur, check the
disc for damage or try a known
good disc.
To avoid damage to the CD player:
.Do not use scratched or
damaged discs.
.Do not apply labels to discs. The
labels could get caught in the
player.
.Insert only one disc at a time.
.Keep the loading slot free of
foreign materials, liquids, and
debris.
.Use a marking pen to label the
top of the disc.
Loading and Ejecting Discs
To load a disc:
1. Turn the vehicle on.
2. Insert a disc into the slot, label
side up. The player pulls it in the
rest of the way. If the disc is
damaged or improperly loaded,
there is an error and the disc
ejects.
Press Xto eject a disc from the
CD player. If the disc is not removed
within a short period of time, it is
automatically pulled back into the
player.
Playing an Audio CD
Press the MEDIA screen button until
CD Audio icon Now Playing view is
selected.
On the CD main page, a track
number displays at the beginning of
each track. Song, Artist, and Album
information displays when available.
Use the following controls to play
the disc:
t(Previous/Fast Reverse):
.Press to seek to the beginning of
the current or previous track.
If the track has been playing for
less than five seconds, it seeks
to the previous track. If longer
than five seconds, the current
track starts from the beginning.
.Press and hold to fast reverse
through a track. Release the
button to return to playing
speed. Elapsed time displays.
u(Next/Fast Forward):
.Press to seek to the next track.
.Press and hold to fast forward
through a track. Release the
button to return to playing
speed. Elapsed time displays.
When a Blu-ray or DVD disc,
if equipped, is loaded and the CD
button is pressed, a message
displays.
Black plate (29,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 29
Error Messages
If Disc Error displays and/or the disc
comes out, it could be for one of the
following reasons:
.The disc has an invalid or
unknown format.
.The road is very rough. Try the
disc again when the road is
smoother.
.The disc is dirty, scratched, wet,
or upside down.
.The air is very humid. Try the
disc again later.
.There was a problem while
burning the disc.
.The label is caught in the CD
player.
If Disc Player Error displays, it could
be for one of the following reasons:
.The player temperature is
too high.
.There are load or eject errors.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.
Playing an MP3 CD
To play an MP3 CD, follow the same
instructions as “Playing an
Audio CD.”
The following guidelines must be
met when creating an MP3 disc,
otherwise the CD might not play:
.Sampling rate: 16 kHz,
22.05 kHz, 24 kHz, 32 kHz,
44.1 kHz, and 48 kHz.
.Bit rates supported: 8, 16, 24,
32, 40, 48, 56, 64, 80, 96, 112,
128, 144, 160, 192, 224, 256,
and 320 kbps.
.Recorded on a CD-R or CD-RW.
MP3 Music Menu
Press the MENU button while that
source is active to access the menu.
Press any of the following buttons
on the MP3 Menu:
Shuffle: Press to play the tracks
randomly. Press again to stop
shuffle.
Auto Volume: If equipped, this
feature adjusts the volume based on
the speed of the vehicle. Press to
set Auto Volume to off, low,
medium-low, medium, medium-high,
and high. Press [Back to go back
to the previous menu.
Tone: Press + or −to adjust Bass,
Midrange, Treble, or Surround. To
adjust speaker balance, press the
left arrow on the bottom for more
sound from the left speakers or the
Black plate (30,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
30 Infotainment System
right arrow on the bottom for more
sound from the right speakers. The
middle position balances the sound
between the left and right speakers.
To adjust speaker fade, press the
upper arrow for more sound from
the front speakers and the lower
arrow for more sound from the rear
speakers. The middle position
balances the sound between the
front and rear speakers. Press [
Back to go back to the
previous menu.
MP3 Folder Information
Press anywhere between the top
application tray or the bottom menu
to display the browse screen.
Root Directory: To access, press
the screen anywhere between the
top and bottom menu. The root
directory is treated as a folder. All
files contained directly under the
root directory are accessed prior to
any root directory folders.
No Folder: When the CD only
contains compressed audio files
without any folders or playlists, all
files are under the root folder.
File System and Naming: The
song titles, artists, albums, and
genres are taken from the file's ID3
tag and are only displayed if present
in the tag. If a song title is not
present in the ID3 tag, the radio
displays the file name as the
track name.
USB/SD Port
This vehicle is equipped with one
SD port and two USB ports. One in
the center console and the other in
the center stack storage area.
Playing from a USB
A USB mass storage device can be
connected to the USB port.
Gracenote®
When plugging in a USB device,
Gracenote service builds voice tags
for music. Voice tags allow artists,
albums with hard to pronounce
names, and nicknames to be used
to play music through voice
recognition.
While indexing, infotainment
features are available.
My Media Library
The infotainment system allows
access to content from all of the
connected devices. Press the
MEDIA screen button to scroll
through the options until My Media
is selected. Use gestures or screen
buttons to scroll through the
content.
USB MP3 Player and USB Drives
.The USB MP3 players and USB
drives connected must comply
with the USB Mass Storage
Class specification (USB MSC).
.Hard disk drives are not
supported.
To play a USB device:
1. Connect the USB.
Black plate (31,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 31
2. Press MEDIA until the
connected device is shown.
Use the following when playing an
active USB source:
r(Play): Press to play the current
media source.
j(Pause): Press to pause play of
the current media source.
t(Previous/Reverse):
.Press to seek to the beginning of
the current or previous track.
If the track has been playing for
less than five seconds, the
previous track plays. If playing
longer than five seconds, the
current track restarts.
.Press and hold to reverse
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
u(Next/Fast Forward):
.Press to seek to the next track.
.Press and hold to advance
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
USB Menu
Press Menu to display the USB
menu. The following may be
available:
Shuffle: Press to play the tracks
randomly. Press again to stop
shuffle.
Bose AudioPilot: If equipped,
press to turn Bose AudioPilot on or
off. AudioPilot is an On/Off selection
on the list entry from the Main
menu. See AM-FM Radio on
page 11.
Tone: Press + or −to adjust Bass,
Midrange, Treble, or Surround. See
AM-FM Radio on page 11.
USB Browse Menu
Press anywhere between the top
and bottom menus to view the
browse menu and the following
options are displayed along the
bottom of the screen:
Playlists:
1. Press to view the playlists stored
on the USB.
2. Select a playlist to view the list
of all songs in that playlist.
3. Select a song from the list to
begin playback.
Artists:
1. Press to view the list of artists
stored on the USB.
2. Select an artist name to view a
list of all albums by the artist.
3. To select a song, press All
Songs or press an album and
then select a song from the list.
Albums:
1. Press to view the albums on
the USB.
Black plate (32,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
32 Infotainment System
2. Select the album to view a list of
all songs on the album.
3. Select a song from the list to
begin playback.
Songs:
1. Press to display a list of all
songs on the USB.
2. To begin playback, select a song
from the list.
Genres:
1. Press to view the genres on
the USB.
2. Select a genre to view a list of
artists.
3. Select an artist to view albums
by that artist.
4. Select an album to view songs
on the album
5. Select a song to start playback.
Podcasts, Composers, Audio
Books, Videos, and Folder View are
shown when More is selected from
the bottom of the screen.
Podcasts:
1. Press to view the podcasts on
the USB.
2. Select a podcast.
Composers:
1. Press to view the composers on
the USB.
2. Select Composer to view a list of
albums by that composer.
3. Select a song from the list to
begin playback.
Audiobooks:
1. Press to view the audiobooks
stored on the iPod.
2. Select the audio book from the
list to begin playback.
Folder View:
1. Press to view the directories on
the USB/SD card.
2. Select a folder to view a list of all
songs.
3. Select a song from the list to
begin playback.
File System and Naming
The songs, artists, albums, and
genres are taken from the file’s
song information and are only
displayed if present. The radio
displays the file name as the track
name if the song information is not
available.
Playing from an iPhone or iPad
This feature supports iPhone 3G,
iPhone 3GS, iPhone 4, and iPad.
Follow the same instructions as
stated earlier for using an iPod.
Loss of Audio
Do not pair the Bluetooth of an
iPhone that is connected and using
the iPod feature under vehicle
media sources. If an attempt to pair
the Bluetooth of the same
connected phone is made, the
system will automatically mute the
iPod audio.
Black plate (33,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 33
If there is a loss of audio, playback
can be resumed by changing the
audio flow from Bluetooth to USB
cable.
To change the audio flow:
1. While the iPhone is connected,
double tap the phone’s home
button.
2. Swipe a finger to the left on the
phone’s screen display. A box
with a triangle on the lower line
of the box that is highlighted
displays. Press this box to
display the dock connector
option.
3. Select “Dock Connector.”
Other phones such as the Android
phones may have a similar reaction.
Bluetooth Streaming Audio and
Voice Recognition
See Bluetooth Audio on page 34 for
information on using voice
recognition with Bluetooth streaming
audio.
Make sure all devices have the
latest software downloaded.
SD Card Reader
This vehicle has an SD card port in
the center console.
The SD port is for audio playback
only. Photos are not supported.
Playback from an SD card follows
the same file formats and
restrictions defined under the USB
section.
Set up the SD card while the vehicle
is in P (Park). See “Audio”under
Infotainment on page 3.
Place the card into the port.
If an SD card has already been
connected, but a different source is
currently active, press the MEDIA
screen button to scroll through the
audio source screens until USB/SD
card displays.
Auxiliary Jack
This vehicle has an auxiliary input
jack in the center console under the
armrest and in the center stack
storage bin. Possible auxiliary audio
sources include:
.Laptop computer
.Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is
in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system can play
audio from the device over the
vehicle speakers.
If an auxiliary device has already
been connected, but a different
source is currently active, press the
MEDIA screen button to scroll
through audio source screens, until
AUX source screen displays.
Black plate (34,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
34 Infotainment System
Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
Bluetooth (Overview) on page 77 or
Bluetooth (Infotainment Controls) on
page 78 or Bluetooth (Voice
Recognition) on page 82 for help
pairing a device.
The music can be controlled by
either the infotainment controls,
or the controls on the device.
Music can be launched by pressing
the MEDIA screen button on the
Home Page.
To play music via Bluetooth:
1. Power on the device, and pair to
connect the device.
2. Once paired, go into the audio
application from the Home Page
or via the application tray. Select
MEDIA until Bluetooth displays.
Bluetooth Audio Menu
Press the MENU screen button to
display the Bluetooth Audio menu.
The following may be available:
Bose AudioPilot: If equipped,
press to turn Bose AudioPilot on or
off. AudioPilot is an On/Off selection
on the list entry from the Main
menu. This feature adjusts the
volume based on the noise in the
vehicle. When turned on, AudioPilot
detects noise and vehicle speed to
continuously adjust the audio signal
so that music will sound the same at
a set volume level. This feature is
most effective at lower radio volume
settings where background noise
can affect how well the music is
being played. See www.bose.com/
audiopilot.
Tone Settings:
.Bass, Midrange, Treble,
Surround: Press + or −to
adjust. Surround adjusts the
headrest speaker volume only.
.Balance: Press Sor Tfor
more sound from the left or right
speakers. The middle position
balances the sound between the
left and right speakers.
.Fade: Press UP or DOWN for
more sound from the front or
rear speakers. The middle
position balances the sound
between the front and rear
speakers.
Press [Back to go back to the
previous menu.
Manage Bluetooth Devices: Press
to go to the Bluetooth page to add
or delete devices.
When selecting Bluetooth audio, the
radio may not be able to launch the
audio player on the connected
device to start playing. When the
vehicle is not moving, choose the
phone to begin playback.
All devices launch audio differently.
When selecting Bluetooth audio as
a source, the radio may show as
Black plate (35,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 35
paused on the screen. Press play
on the device or press rto begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth.
Rear Seat
Infotainment
Rear Seat Entertainment
(RSE) System
The vehicle may have a RSE
system. The RSE system includes a
radio with AM/FM/XM, Blu-ray/DVD/
CD player (if equipped), USB, SD,
Audio/video jacks, a set of wireless
headphones, and a remote control.
Before Driving
The RSE is for rear seat
passengers only. The driver cannot
safely view the video screen while
driving.
In severe or extreme weather
conditions, the RSE system may not
work until the temperature is within
the operating range. The operating
range is above −20°C (−4°F) and
below 55°C (131°F).
Headphones
1. Power indicator light
2. Channel 1 or 2 switch
3. Volume control
4. Power button
5. Battery cover
RSE includes two 2-channel
wireless headphones. The
headphones are used to listen to
various multi-media. The wireless
headphones have a power button,
Channel 1 or 2 switch, and a
volume control.
Black plate (36,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
36 Infotainment System
Push the power button to turn on
the headphones. A light on the
headphones comes on. If the light
does not come on, check the
batteries. Intermittent sound or static
can also indicate weak batteries.
See “Battery Replacement”later in
this section.
Turn the headphones off when not
in use.
Press the center of the right side to
change the channel. Channel 1 will
provide audio associated with
screen 1 and channel 2 will provide
audio associated with screen 2.
.Screen 1 is behind the Driver/
Left seatback.
.Screen 2 is behind the
Passenger/Right seatback.
Infrared transmitters are on the top
of the left seatback video screen.
The headphones shut off
automatically to save the battery
power if the RSE system is off or if
the headphones are out of range of
the transmitters for more than
three minutes. Moving too far
forward or stepping out of the
vehicle can cause the headphones
to lose the signal or have static.
Use the volume control on the
headphones to adjust the volume.
For best audio performance, wear
the headphones as indicated with
L (Left) and R (Right) on the ear
pads. Do not let anything cover the
ear pads.
Notice: Do not store the
headphones in heat or direct
sunlight. This could damage the
headphones and repairs will not
be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
headphones stored in a cool, dry
place.
If the foam ear pads become worn
or damaged, the pads can be
replaced separately. To purchase
replacement ear pads, call
1-888-293-3332 or contact your
dealer.
Battery Replacement
To change the batteries:
1. Loosen the screw to the battery
door on the left side of the
headphones.
2. Slide the battery door open.
3. Replace the two AAA batteries.
4. Replace the battery door and
tighten the screw.
Remove the batteries if the
headphones will not be used for a
long time.
Auxiliary Inputs
Audio/Video (A/V) Jacks
The A/V jacks may be on the rear of
the floor console. They allow audio
or video cables to be connected
from an auxiliary device such as a
camcorder or a video game system.
The A/V jacks are color coded:
.Yellow for video input.
.White for left audio input.
.Red for right audio input.
Black plate (37,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 37
Power for auxiliary devices is not
supplied by the infotainment system.
To use the auxiliary inputs of the
RSE system:
1. Connect the auxiliary device
cables to the A/V jacks.
2. Power on both the auxiliary
device and the RSE video
screen.
USB/SD
A USB and SD input is in the rear of
the center console. This allows for
video and audio playback of
supported media.
To use the USB and SD:
1. Insert the device in the
appropriate slot.
2. Select the source via the rear
screen menu with the remote
control Media button.
3. Select the source via the front by
pressing on the “Video”
application on the home screen.
Audio Output
Audio from a Blu-ray/DVD/CD
player or auxiliary inputs can be
heard through:
.Wireless headphones.
.Vehicle speakers.
.Vehicle wired headphone jack (if
equipped) on the rear of the
center console.
The RSE system transmits the
audio signal to the wireless
headphones if an audio signal is
available. See “Headphones”earlier
in this section.
Audio from the wired headphone
jack (if equipped) can be heard from
the desired source through the
Menu button on the remote and by
selecting “Headphone.”The
headphone audio is selected based
on the audio associated with
screen 1 or screen 2.
The front seat passengers are able
to listen to playback from the A/V
jacks through the vehicle speakers
by selecting Rear A/V as the source
on the radio.
Video Screens
The video screens are in the back
of the driver and front passenger
seats.
To use:
1. Push the release button on the
seatback console.
Black plate (38,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
38 Infotainment System
2. Move the screen to the viewing
position.
Push the video screen down into its
locked position when it is not in use.
The screen turns off automatically.
Only the top of the left RSE
seatback console has eight infrared
transmitter lights for the wireless
headphones throughout the vehicle.
Both seatbacks have an infrared
receiver for the remote control on
the top of each console.
Notice: Avoid directly touching
the video screen, as damage may
occur.
Remote Control
Remote Control Buttons
1. 7(Previous/Reverse)
.Radio: Press to seek the
previous radio station.
.CD: Press to seek the
previous track.
.Blu-ray/DVD: Press to seek
the previous chapter.
.Press and hold for fast
reverse.
2. MENU
Black plate (39,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 39
.Press to scroll through the
menus including: CD, AUX,
or Blu-ray/DVD.
3. k(Play/Pause)
.Press to start playing.
Press to pause. Press
again to continue playing.
4. 6(Next/Fast Forward)
.Radio: Press to seek the
next radio station.
.CD: Press to seek the next
track.
.Blu-ray/DVD: Press to seek
the next chapter.
.Press and hold to fast
forward.
5. SCREEN 1
.Press to select the left
screen. Once pressed, all
remote control commands
will only pertain to screen 1.
6. O(Power)
.Press to turn the video
screens on and off.
7. SCREEN 2
.Press to select the right
screen. Once pressed, all
remote control commands
will only pertain to screen 2.
8. o(Previous/Reverse/Decrease)
.Radio and CD: Press to go
to the previous station or
track.
.Press to go to the
previous menu.
.Press to decrease the
brightness of the RSE
screen.
9. w(Up Arrow)
.Press to scroll up a list.
10. r/ENTER
.Press to select the
highlighted choice in
any menu.
.Press and hold for
quick play.
11. p(Next/Forward/Increase)
.Radio and CD: Press to
go to the next station or
track.
.Press to go to the
next menu.
.Press to increase the
brightness of the RSE
screen.
12. OPTIONS
.Press to scroll through the
radio sources including
AM, FM, or XM (if
equipped).
13. FHOME
.Press to go back to the
home screen or main
page of the current band
or media.
Black plate (40,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
40 Infotainment System
14. /BACK
.Press to go back to the
previous menu.
15. x(Down Arrow)
.Press to go down a list.
To use the remote control, aim it at
the transmitter window at either
seatback console and press the
buttons firmly. Direct sunlight or very
bright light could affect the ability of
the RSE transmitter to receive
signals from the remote control.
Check the batteries if the remote
control does not seem to be
working. See “Battery Replacement”
later in this section. Objects
blocking the line of sight could also
affect the function of the remote
control.
If a CD, Blu-ray/DVD, or MP3 disc is
in the CD slot, the remote control O
button can be used to turn on the
video screen display and start the
disc. The infotainment system can
also turn on the video screen
display.
Changing the RSE Video Screen
Settings
The brightness can be changed
from the setup menu using the
remote control. To change a setting:
1. Press MENU.
2. Select Brightness and then use
oor pto adjust the settings.
3. Press /BACK to exit the
setup menu.
Notice: Storing the remote
control in a hot area or in direct
sunlight can damage it, and the
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the remote control stored in a
cool, dry place.
Battery Replacement
To change the remote control
batteries:
1. Insert a coin or key to pull up the
rear cover on the remote control.
2. Replace the two AAA batteries
in the compartment.
3. Replace the battery cover.
Remove the batteries from the
remote control if it will not be used
for an extended period of time.
RSE Troubleshooting
No power: The ignition might not
be in ON/RUN or ACC/
ACCESSORY.
The picture does not fill the
screen. There are black borders
on the top and bottom or on both
sides or it looks stretched out:
Press the menu button on the
remote control to change the display
mode setting.
In auxiliary mode, the picture
moves or scrolls: Check the
auxiliary input connections at both
devices.
The remote control does not
work: Check to make sure there is
no obstruction between the remote
control and the transmitter window.
Black plate (41,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 41
Check the batteries to make sure
they are not dead or installed
incorrectly.
There is no sound from the
headphones with the indicator
light on: If the batteries are good,
make sure the headphones are on
the correct channel for the screen
being viewed.
The auxiliary source is running
but there is no picture or sound:
Check that the RSE video screen is
in the auxiliary source mode by
pressing the MEDIA button on the
remote control. Check the auxiliary
input connections at both devices.
Sometimes the wireless
headphone audio cuts out or
buzzes: Check for obstructions,
low batteries, reception range, and
interference from cell phone towers
or from using a cellular telephone in
the vehicle. Check that the
headphones are on correctly using
the L (Left) and R (Right) on the
headphones. Check that the
headphones are positioned properly
with the headband across the top of
the head.
I lost the remote and/or the
headphones: See your dealer for
assistance.
The Blu-ray/DVD is playing, but
there is no picture or sound:
Check that the RSE video screen is
sourced to the Blu-ray/DVD player
by pressing the MEDIA button on
the remote control.
Video Display Error Messages
The video screen may display one
of the following:
Disc Error: There are disc load or
eject problems, the disc is inserted
with the disc label wrong side up,
the disc is damaged, or the disc is
not from the correct region.
No Disc Inserted: No disc is
present.
Disc Player Error: The
temperature is outside the operating
range of the RSE system. If the
temperature is within range, see
your dealer.
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning
Systems (GPSs)*, two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar System.
Black plate (42,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
42 Infotainment System
Navigation
Using the Navigation
System
Press the NAV button on the Home
Page or the NAV icon in the
application tray to access the
navigation application.
Press MENU from the map view to
access the Navigation Menu.
Features displayed in the
Navigation Menu can be selected to
adjust navigation preferences.
It is advised to set up preferences
before setting a destination. To set a
destination, see Destination on
page 52.
Additional navigation features are:
.End/Resume Route
.Navigation Voice Preferences
.Current Location
.Display “Places of Interest”
Icons
.Map View
.Routing Preferences
.Traffic
.Personal Data
Resume Route
.Press the Resume Route screen
button to resume route guidance
to the last entered destination.
.While under route guidance, this
screen button displays End
Route. Press End Route to end
route guidance. No further
prompts will be given. The list
item then changes to Resume
Route.
.The last location that the system
has provided guidance to can be
resumed by pressing on this
list item.
.If the route includes waypoints,
the entire route can be
suspended using the End
Guidance list item. When
Resume Guidance is pressed,
all waypoints are resumed for
guidance.
Navigation Voice Preferences
Press the Navigation Voice
Preferences list item to adjust the
voice preferences.
Black plate (43,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 43
The following options can be
adjusted:
.Voice Prompts ON/OFF
.Voice Volume
.Prompts During Phone Calls
ON/OFF
Voice Prompts
Press the Voice Prompts list item to
toggle voice prompts ON and OFF.
Voice Volume
Adjust the loudness of the audio
feedback by pressing the −or +
button. If a maneuver prompt is
being played, and the main volume
is adjusted, the prompt volume will
update and be saved.
As the volume of the voice guidance
is being adjusted, a quick status bar
displays, showing the volume
setting.
Prompts During Phone Calls
When enabled, the system plays a
shorter prompt while on a phone
call. This setting can be configured
as to whether a prompt would be
heard during a phone conversation.
When this setting is OFF, only the
short alert tone is played when
approaching the maneuver.
Current Location
Press the Current Location list item
to display a Current Location list.
The following information is
displayed on the Current
Location list:
.Nearest Address
.Lat/Long
.Nearest Hospital
.Nearest Police Station
.Nearest Gas Station
.Nearest Roadside Assistance
Pressing on any of the options will
display the destination details view
for that location to allow you to
begin guidance to the selected
location.
Black plate (44,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
44 Infotainment System
Press the Nearest Address button
and then the Save screen button to
store the current location to the
Address Book.
Display Places of Interest Icons
Places of Interest (POI) icons can
be displayed on the map using
this view.
.The POI icons can be turned ON
and OFF. Press the check box
next to the POI icon to display
the icon.
.Press Clear All to reset the icons
that are displayed on the map.
.A subcategory can be selected
instead of the entire category.
Press the list item itself rather
than the check box. The
subcategories will display. Select
any of those categories to
navigate down the hierarchy.
.When a higher-level category
has some of its subcategories
selected, the checkmark next to
it is grayed out. This indicates
that only some of the categories
below are shown. Press the
grayed-out checkmark to turn all
of the icons for that category on
or off.
Map View
Press to select the desired map
view. A checkmark appears to
indicate a view has been selected.
3D View
The 3D View is a Heading Up view
but it includes perspective. Map
items will appear larger as the
vehicle comes closer.
Heading Up View
The Heading Up View keeps the
vehicle's current heading at the top
of the view. The vehicle icon always
faces the top of the view as the map
rotates.
North Up View
The North Up View keeps north at
the top of the view. The vehicle icon
is placed in the center of the view
and rotates to indicate the heading
for the vehicle.
Audio Information On/Off
Press to turn the audio information
view on or off from the main map
view. When ON, the audio
information becomes an audio
status pane. This allows for two
lines of audio information in the
status pane and enables the use of
some Interaction Selector controls.
Black plate (45,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 45
The audio status screen contains
the following elements:
.Station Frequency
.Artist Information
.Song Information
.r/jor t/uStation and
Channel Controls
Press the t/uStation controls to
go to the next or previous strong
signal station or digital channel.
When the audio status pane
displays Artist and Song
Information, press the t/u
controls to go to the next or
previous track based on the current
media mode.
Day/Night Mode
Press to access the Day/Night
Mode menu.
The options are:
.Day Mode: Brightens the map
background.
.Night Mode: Darkens the map
background.
.Automatic: Adjusts the screen
background automatically
depending on the exterior
lighting conditions.
Routing Preferences
Press the Routing Preferences list
item to access the Routing
Preferences menu. Options on how
the routes are created for route
guidance are listed on this menu.
Route Style
Press this list item to change the
route type preferences.
The options are:
.Fast (default)
.Eco Friendly (if equipped)
.Short
.Configure Eco Profile
The Configure Eco Profile can be
used to configure two parameters
for the Eco Friendly route. These
parameters are roof load and trailer.
For each parameter, the options are
None, Small, Medium, and Large.
Press to scroll through the list. The
default for both is None.
These preferences are used for all
routes generated.
Black plate (46,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
46 Infotainment System
Route segment preferences are
other options showing on the
Routing Preferences menu.
This includes:
.Use Toll Roads ON/OFF
.Use Freeways ON/OFF
.Use Carpool Lanes ON/OFF
.Avoid Slow Traffic ON/OFF
.Use Tunnels ON/OFF
.Use Time Restricted Roads
ON/OFF
Traffic
Press to browse the traffic in the
area as well as adjust the traffic
settings. Where traffic information is
available, it is displayed on the map.
Where live traffic flow data is
available, it is displayed as a solid
line adjacent to the road. The road
is displayed in colors to show the
flow rate as:
.Black –Stopped or Closed
.Red –Poor
.Yellow –Slow
.Green –Normal
There are several options on the
Traffic menu:
.Show Nearby Traffic Incidents
.Show Flow On Map ON/OFF
.Show Icons On Map ON/OFF
.Traffic Routing Preferences
.Traffic Types
1. Press Show Nearby Traffic
Incidents to access the Traffic
List menu. This menu displays
the incident symbol and highway
name, along with the distance
and heading to the incident.
Black plate (47,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 47
2. Press on the incident to display
additional details about the
incident as well as an option to
avoid that particular incident if it
is along the current route.
Traffic Routing Preferences
The system can be configured as to
how it reacts when receiving traffic
information. Press Traffic Routing
Preferences to access the Traffic
Routing menu.
When this setting is OFF, the
system will never take traffic
conditions into account when
creating routes. In addition, the two
options below are grayed out. If one
of the grayed-out options is
pressed, it automatically turns the
traffic avoidance feature ON and
performs the desired selection.
The two options, Ask Me Before
Avoiding and Automatically Avoid
Traffic will adjust the system as
follows:
.If the Automatically Avoid Traffic
list item is pressed, the system
will automatically adjust the
route based on traffic without
notifying the driver.
.If the Ask Me Before Avoiding
list item is pressed, the system
will always use Alerts to show
when there is an incident and
allow it to be avoided by
pressing the avoid button.
If the Traffic list item is pressed from
the Map Menu and Traffic is not
available because the SiriusXM
subscription is not valid, a pop-up
will display with information on how
to reactivate the subscription along
with the SiriusXM radio ID.
Traffic Types
Black plate (48,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
48 Infotainment System
Press to access the Traffic
Types menu.
The system can be configured to
filter out certain types of traffic
events. If a particular type has been
turned off, the system does not
display it on the map, and does not
alert the driver.
Personal Data
Data that the system has saved
during the course of using the
navigation system can be managed
through:
.Address Book Entries
.Recent Destinations
.My POIs (if equipped)
Address Book Entries
Press Address Book to edit.
Recent Destinations
.Press Delete Individual
Destinations to display a recent
destinations list. Select the
individual entry to delete.
.Press Delete All Destinations to
delete the entire recent
destination list. A pop-up
displays asking to confirm the
deletion.
My POIs
.Press My POIs to display a
menu of other options.
.Select Delete Individual
Categories. A My POIs category
list displays.
.Select the individual entry to
delete.
.Press Delete All My POIs to
delete the entire list of
categories. A pop-up displays
asking to confirm the deletion.
.To exit out of a list, press the
EXIT screen button in the top
right corner of the map to return
to the main map view.
Map Adjustments
ZOOM −/+ can be used to adjust
the scale of view on the map. When
the end of the zoom level is
reached, ZOOM −/+ will gray out.
Use the pinch/spread hand gesture
to zoom the scale of view on
the map.
.ZOOM −(minus): Pinch fingers
together to zoom out.
.ZOOM + (plus): Spread fingers
apart to zoom in.
The zoom scales can be configured
for English or metric units. To
change from English to metric, see
“Instrument Cluster”in the owner
manual.
Black plate (49,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 49
Scroll Features
.To scroll within the map, press
anywhere on the map screen.
.Nudge or slide a finger on the
map; the map moves in the
direction of the finger.
.Fling a finger on the map; the
map will start scrolling in a short
continuous scroll.
.Press a finger on the location on
the map; the map recenters to
the location that was
pressed on.
.Press a finger twice on a
location on the map, the map
zooms in one level to the
location that was pressed
twice on.
.When the map is recentered
away from being locked to the
vehicle position, the crosshairs
will show in the center of the
map. As the map continues to
be recentered, the crosshairs
will remain on the screen. When
the crosshairs are shown on the
screen, a callout with more
information displays. If the map
is moved from the current
location, the crosshairs will
disappear along with the callout.
.Press a finger on the callout next
to the crosshairs and the
destination details view displays.
From this view, route guidance
can be received or saved to the
vehicle's contact list.
.When the map is recentered, the
straight-line distance from the
vehicle to the selected point is
displayed in the callout. In
addition, a heading direction in
the form of an arrow is displayed
to indicate the direction. The
arrow is shown in relation to the
current vehicle heading.
.Press a finger on a POI icon
shown on the map; the name of
the POI is shown in the address
callout, along with the city name
and state. If the callout is
selected, the destination details
view for the POI shown.
.After panning the map away
from the vehicle, press RESET
to return the map back to the
current position.
Black plate (50,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
50 Infotainment System
.Press the Overview button to
quickly get a view of the entire
route. The route Overview button
takes the place of the RESET
button while under route
guidance. Press the RESET
button to return the map to the
current position.
Maps
The map database is stored in the
internal flash memory that is used in
the navigation system.
Detailed Areas
Road network attributes are
contained in the map database for
detailed areas. Attributes include
information such as street names,
street addresses, and turn
restrictions. A detailed area includes
all major highways, service roads,
and residential roads. The detailed
areas include Places of Interest
(POIs) such as restaurants, airports,
banks, hospitals, police stations,
gas stations, tourist attractions, and
historical monuments. The map
database may not include data for
newly constructed areas or map
database corrections that are
completed after production. The
navigation system provides full
route guidance in the detailed map
areas.
Navigation Symbols
Following are the most common
symbols that appear on a map
screen.
The vehicle symbol indicates the
current position and heading
direction of the vehicle on the map.
When under route guidance, a circle
with an arrow is added to the
vehicle symbol which indicates the
direction to the destination.
The destination symbol marks the
final destination after a route has
been planned.
The waypoint symbol marks one or
more set waypoints.
A waypoint is a stopover destination
point added to the planned route.
Black plate (51,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 51
The estimated time to the
destination displays. Press the
Arrival button to toggle to duration
and to the distance of the
destination.
This symbol indicates the
recommended maneuver that
should be performed. Press it to
display the turn list or waypoint list.
The No GPS symbol appears when
there is no Global Positioning
System (GPS) satellite signal. When
the GPS is gone, the vehicle
position on the map may not be
accurate.
Autozoom
As a maneuver is being
approached, the map automatically
zooms in to give greater detail.
If lane guidance is available for the
maneuver, this is also shown.
When the system begins to
autozoom, it zooms in to its
minimum level. After the maneuver
is performed, the system slowly
zooms back out.
Driving on a Route
Maneuver Road Name
If the road name has multiple
names, all names are shown.
Map View with Proximity
Map View Without Proximity
If the road that the system has
calculated for the next maneuver
has an icon, it will be shown to the
left of the maneuver road name.
The distance to the maneuver is
shown from the current location
along the route to the maneuver.
Black plate (52,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
52 Infotainment System
Off-Road Indication
When driving in an area with no
road showing on the map, the
system transitions to off-road mode.
The map displays a destination
pointer in the Turn List area. The
system will attempt to guide by
showing a highlighted route starting
at the nearest road. This road name
is shown in the next maneuver
name field at the top of the screen.
Navigation Next Turn Maneuver
Alert
The navigation system may need to
get the attention of the driver in
certain situations.
If not in the navigation application
when a near maneuver prompt is
given, it is shown as an alert. The
alert contains the turn indicator and
button to display the main
navigation view, or dismiss the alert.
The alert also contains the name of
the street to turn on and a
countdown bar.
Destination
If route guidance is not active, press
the NAV screen button on the Home
Page to access the map view. Press
the Destination icon from the map
view to enter a destination.
Available methods of entering a
destination are Voice Recognition,
Address, Recent Destination,
Contacts, and POIs. Several options
can be selected to plan a route.
Some destination items may be
grayed out if no destination was
previously entered or saved.
Another way to enter a destination
is to connect to the OnStar® system
and ask an OnStar Advisor to
Black plate (53,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 53
download a destination into the
embedded navigation system. See
OnStar
®
System on page 63.
Press the DESTINATION button to
go to the destination entry views.
Available Methods of Search
.Voice Recognition
.Address
.Recent Destinations
.Contacts
.POIs
Press the DESTINATION button and
the last used destination view is
shown. This mode is retained. The
initial default is Address.
Alpha-Numeric Keyboard
The keyboard is used in multiple
locations throughout the system and
can be used with many features.
The navigation system uses the
keyboard's alpha-numeric system
which includes 1 through 0, A
through Z in QWERTY layout,
hyphen, comma, period, Space, and
Sym which would show additional
characters needed.
The keyboard can also be modified
to include characters appropriate for
the region configured in the vehicle
settings.
@GO: Press to search for the
destination details of an address or
place of interest entered in the text
field. Once the GO screen button is
pressed, the activity indicator
displays in the list of possible
matches.
|(Dropdown Arrow): Press to
display a list of matches.
When there are multiple matches, a
dropdown arrow is shown after the
autocomplete text. This dropdown
displays an entire list of matches.
Press the appropriate match without
having to enter more text.
z(Delete): Press to delete the last
typed character. Press and hold this
screen button to clear the entire text
field. If the entire text field has been
deleted, this screen button becomes
an Undo button. Pressing Undo will
restore the deleted text.
Exit: Press to return to the
previous Map view.
Sym: Press to show the symbol
keyboard.
Space: Press to enter a space
between characters or the words of
a name.
Black plate (54,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
54 Infotainment System
Q(Up Arrow): Press to display the
Interaction Selector.
Special Characters
As the characters are typed on the
keyboard, a pop-up of the letter
pressed displays above the key that
was pressed.
Continue to press and hold, and any
additional special characters
associated with that letter are
displayed around the current letter.
To select one of the special
characters, slide a finger left or right
to adjust the highlight of the special
character.
Special Character List
The following characters have
special characters beneath them:
Address
.A destination can be searched
by typing out the address,
intersection, highway, or freeway
entrance ramps on the
keyboard. This information is
typed and displayed in the
information field. Press the
search icon to start the search.
For example:
Address: 100 Main Center
Crawford, State/Province (if
needed)
Road Name: Main Rd
Intersection: North Square
West Road Standish State/
Province
Freeway: N-94
.State information does not have
to be included in the search field
if entering an address that is
located in the same state.
.Whenever the keyboard view is
entered, the last text that was
typed, even if it was not
searched on, will display.
.A partial or complete address
can be typed in the search field.
If a partial address is typed, the
system attempts to use local
knowledge to fill in additional
information. For example, if no
city name or state are given, the
system assumes a search for
something in the current city or a
nearby city in the current state.
The system is also capable of
recognizing address formats
according to other regions.
Black plate (55,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 55
If a destination address or location
being entered is outside of the
country, the country abbreviation
must be added after the address.
For example, if the current vehicle
location is in Detroit MI and the
destination is in Windsor, the correct
input would be Windsor ON CAN.
For Mexican addresses, the
abbreviation would be MEX and
Puerto Rico is PR.
Intersection: If looking for an
intersection, type in the two street
names and optionally the city and
state/province of the intersection.
On-Ramp: If looking for the closest
on-ramp as a destination, enter a
highway name. The direction is not
required but can be specified. The
system will search for the closest
on-ramp.
Also available is the Exit-Ramp. For
example, N-94 Exit 42.
The keyboard can utilize an
autocomplete function. Depending
on the application, autocomplete
matches entries that have been
previously typed or are stored in a
Recent Destinations list.
1. After a character has been
typed, the system is able to start
displaying matches that begin
with that character. The matches
continually become more refined
as additional characters are
entered.
2. If there are multiple matches for
what has been entered, the first
result alphabetically will be
shown.
When there are multiple
matches, a dropdown arrow is
shown after the autocomplete
text. This dropdown displays the
entire list of matches. Press the
appropriate match without
having to enter more text.
3. If autocomplete does not show
the results needed, press the
delete screen button to clear the
autocomplete from the entered
field.
If there are no matches, a
pop-up displays in response to
show how the system
understood the entered text and
attempts to show how the text
could be entered to help find the
destination.
Black plate (56,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
56 Infotainment System
Multiple Matches
.If the search results in multiple
matches, a list of matches is
shown.
.Address search results are
grouped by result type, in the
order of Full Addresses, States,
Cities, Intersections, and
Streets. If no results are found in
a particular group, that group is
not shown. If only one type of
result is found, the single type
result screen is shown. Within
each group, they are listed in
Confidence order. This means
that the highest confidence
result will be at the top.
.Address searches can be sorted
by Confidence, Distance,
or Alphabetical Order. The
default is sorting by Confidence.
Spelling Mistakes
The system is able to offer
alternatives if the searched term is
not found exactly. The system uses
the closest term it finds and
provides those results.
The system first searches the
entered term exactly. If no matches
are found, partial words are used.
An example is, when entering in an
address, the system attempts to do
a full match on the entire string. If it
does not find a match, the house
number is then considered an
optional term and the system
attempts to find the street and city
name. The prefix and suffix of street
names are also treated as optional
terms. The search is first done by
trying to match the prefix and/or
suffix. If there is no match found,
these terms are removed from the
search to make the search more
generic.
Places of Interest (POI)
While at the Home Page, press the
Nav screen button to display a view
of the map. Press the Destination
screen button to go to the
destination entry views.
Black plate (57,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 57
1. Press the POIs screen button to
display a list of POI categories.
The first list item in every POI
list is a search function. For the
highest level of categories, press
the Search All screen button or
select a category and search
within that selection.
2. Select a POI category to display
subcategories.
3. If a selected subcategory has no
results in the surrounding area,
the search is expanded until a
result is found.
4. If a high-level category is
selected, such as fuel stations,
the map zooms in to the region
near the vehicle’s position to
show the nearest 20 matches.
If the limit is reached and no
further matches display, there is
a Show Next Results button to
expand the search by another
10 results. The currently
selected category or search term
is shown in the title bar along
with the number of matches
shown in the list in parentheses.
5. Pan or zoom the map using the
finger gestures to minimize the
POI list and to interact with the
map. The icons that were shown
before continue to be displayed
and updated. The list is also
updated based on where the
map was panned or zoomed.
The search for POIs is
constrained to where the map
has been moved to.
6. If the search map is pressed to
recenter, the crosshairs are
shown to indicate the center of
the new search location. If a POI
icon is pressed on while in the
full expanded map, a callout for
that location displays. Press the
callout to display the destination
details view.
7. Press the map reset button to
return the map to automatic
zooming and searching. It is
recentered around the vehicle’s
position, the route, the
destination, or another location
that was specified for the
search. The map RESET button
is only displayed if the map was
manually adjusted.
Black plate (58,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
58 Infotainment System
Press the List All screen button to
display all of the matching results in
a particular category with its
subcategories.
Using the Keyboard
The POI can be searched by
entering a POI name, category,
name and category, or phone
number on the keyboard.
For example, enter the
information as:
POI Name: Worldwide Food
POI Category: Restaurants
POI Name and Category:
Worldwide Food Restaurants
POI Phone Number: 000222555
The POI keyboard search results
will display in the order in which
they were found. Press the Sort
button to change the sorting order
by Confidence, Alphabetical,
or Distance.
If browsing for POIs or searching for
results on a keyboard in a different
location than what was searched
previously, press the Search Near
button to specify a different location.
If not under route guidance, the
search area options are:
.Nearby (default)
.Another Location
If under route guidance, the search
area options are:
.Along Route (default)
.Nearby
.Near My Destination
.Another Location
Black plate (59,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 59
Favorite POIs
Locations, categories, or a particular
POI chain ID can be saved as
Favorites in the POIs view.
Press and hold on a favorite
location, then press on the category
to be saved. Whenever a set of
POIs is grouped, as in a category or
a set of POIs that all belong to the
same chain ID, the whole category
or chain ID is saved in the favorites
for recall. POIs are only grouped by
chain when the sorting order is
Alphabetical.
Recalling a POI Category or
Chain
If a POI category or chain favorite is
recalled, the system displays a list
of matching results defaulting to
nearby, but allows a search of other
locations. Press the Search Near
button to specify a different location.
Saved Destinations
Select a saved destination from the
Contacts or Recent Destinations.
Contacts
Select the Contacts button to view
the vehicle’s contact list or a
connected Bluetooth device. If a
particular contact has a single
address associated with it, that
contact has a Quick Route list item
function button next to it. Contacts
without this Quick Route button
either have multiple addresses or no
address at all. Press the Quick
Route button to go to the
Destination Details view.
Press on an address, either from
the Quick Route on the contact list
or a specific address from the
contact detail list, to go to the
destination view showing that
address on the map.
Trips from Contacts can be saved
and recalled. The order is based on
when the trip was last used. When
the trips are saved, they are given a
default title of the final destination
name. If there are no saved trips,
this list item is hidden.
Favorite Destinations
.Destinations can be saved as
Favorites for recall later.
Depending on the favorite, when
an address or POI favorite is
recalled, the Destination Details
View is shown.
Black plate (60,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
60 Infotainment System
.When a favorite address is being
routed to, it is shown active.
Press on the active favorite, to
suspend that route.
.Save locations as Favorites for
recall later in the Destination
Details View.
.Save trips from the
Address Book.
Storing Favorites from the Contact
Details List
A contact name or any of the
contact’s information such as phone
number, e-mail address, or address
from Contact Details can be stored
as a Favorite.
.Press and hold on the favorite
location while viewing a contact
on the Contact Details List. The
contact name and all contact
information can be stored.
.Press to save as a favorite. The
favorite label will be the name of
the contact.
.Press on the Favorite to display
the destination view.
Storing Favorites from Map
Favorite locations can be stored
from the Map View.
If not under route guidance, the
current vehicle location will be
saved as a Favorite. If under route
guidance, the final destination will
be saved.
Route Guidance
.Press GO to go to the main
navigation view and to start
route guidance.
.If the system has an active
route, a pop-up will display,
“What would you like to do with
this destination?”The options
are: Add As Waypoint, Set New
Destination, or Cancel.
.If a waypoint is added, it is
placed in the location that leads
to the most efficient route.
.There is a maximum number of
waypoints that can be added to
the system. When the maximum
number has been reached, a
Black plate (61,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 61
pop-up displays indicating that a
waypoint must be deleted before
a new one can be added. Even
after a waypoint has been
deleted, it will be added to the
recent destinations list for easy
recall.
Estimated Time of Arrival (ETA)
and Distance
.When under route guidance, the
system shows the ETA or travel
time, or the driving distance.
.The ETA and travel time are
calculated using any available
traffic information.
.If in a waypoint trip, the ETA,
travel time, and driving distance
are all shown relative to the final
destination.
.The final ETA is shown taking
into consideration any time zone
crossings that the route has
traveled through.
.Press the ETA information area
to switch between the estimated
arrival time, total driving time
resulting, and driving distance.
Turn List
Press on the next turn indicator
shown on the map to display the
turn list or waypoint list. The
Interaction Selector is minimized
automatically. Press Qto reveal the
following options:
Destination
Press the Destination screen button
to add a waypoint or change the
destination while viewing the turn
list. When the Destination screen
button is pressed, the display shows
the Destination screens.
End Guidance
Press the End Guidance screen
button to suspend the current route
in the turn list. When the End
Guidance screen button is pressed,
the turn list is exited and the display
returns to the main map view.
Avoid Areas
Press the Avoid Areas screen
button to select the highway name
that is to be avoided. The system
shows a pop-up asking how many
miles or if the entire road should be
avoided.
Turn List
Black plate (62,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
62 Infotainment System
.When under a waypoint trip,
press on the Turn List Interaction
Selector button to show the turn
list. When entering a turn list, the
next maneuver instruction is
spoken.
.The turn list title is the name or
address of the destination. Press
on the information button next to
the name of the destination to
display the destination
information.
.The turn list is sorted in order
with the next maneuver at the
top of the list and the
subsequent maneuvers listed
below it. The next maneuver is
always highlighted upon entry
into the Turn List to quickly show
what the next maneuver is.
.Each maneuver indicates the
distance between it and the
previous maneuver or the
vehicle’s current location. The
next maneuver at the top will
count down until the maneuver
is reached, and then the next
maneuver will begin to
count down.
.Each maneuver has an
estimated time of arrival based
on the current driving conditions.
Saved Trips
Waypoint trips can be saved for
later recall. Press the Add button in
the waypoints list to save the trip to
the Saved Trips list in the vehicle’s
contacts list. When trips are saved,
they are given a default title of the
final destination. Saved trips can be
edited by selecting the Edit list item
button to access the edit screen for
the saved entry. The only field that
can be edited is the name field.
Press on the name field to access
the keyboard view. Type the name
change. This change is
automatically saved when executed
by the keyboard.
The saved trip can also be deleted
from the edit mode. Press the delete
button and a delete confirmation
pop-up will display.
Waypoints
.When under a waypoint trip,
press on the next turn indicator
to bring up the waypoint list. The
last waypoint view is shown,
which could be Waypoints, Turn
List, or Edit Route.
.The waypoint list is sorted in
order with the next waypoint at
the top of the list. Each waypoint
is indicated with a numbered
icon, starting with the next
waypoint.
.To indicate what segment of the
route is for the next waypoint,
and what is for the remainder of
the route, they appear in
different colors.
Black plate (63,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 63
Optimized Route
.Press the Optimize screen
button to optimize the current
waypoint trip.
.The optimization is done
according to how the
preferences are set for new
routes, e.g., fastest route,
shortest distance, or eco friendly.
.While the system is optimizing
the route, the waypoint trip has
the Activity Indicator displayed
over top of it. If the system is
calculating the ETA and travel
distance for a waypoint, the
Activity Indicator is displayed in
the list header.
.When either a waypoint trip is
first created, or additional
waypoints are added to an
existing waypoint trip, they are
added in the location that would
lead to an optimized route.
.If a destination is already
planned and a waypoint is
added, it is either added before
or after the current destination,
whichever leads to the most
optimal route.
.If under an existing waypoint trip
consisting of two or more
destinations, any additional
waypoints are added in the
location that would lead to the
most optimal route.
Edit Route
.Press the Edit Route screen
button to modify the order or
remove a waypoint from the
route. Press the delete screen
button to remove a waypoint
from the route.
.A pop-up displays asking for
confirmation of the waypoint
deletion.
OnStar
®
System
An OnStar® subscriber has the
ability to connect to the OnStar
system and ask an OnStar Advisor
to download a destination into the
embedded navigation system.
OnStar will send address
information and location coordinates
of the destination into the navigation
system.
OnStar Turn-by-Turn
Press the MENU button to go to the
Turn-by-Turn (TBT) menu.
Black plate (64,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
64 Infotainment System
The TBT menu consists of the
following options:
.Update Route only shows if the
vehicle is off the route
.Cancel Route
.My Destination
.Route Preview
.Repeat
When the system is downloading a
route, the only option available is
Cancel Route. Once the route is
downloaded, the additional list items
display.
My Destination
If My Destination is selected, a
special version of the Maneuver
View displays. The Destination
Address is shown in the Street
Name field and the total distance to
the destination is shown in the
Distance to Maneuver View. Press
the DONE button to return to the
Maneuver View.
Route Preview
.If Route Preview is selected, a
special version of the Maneuver
View displays.
.Press NEXT to display the next
maneuver information, including
distance between it and the
previous maneuver.
.Press PREV to display the
previous maneuver information,
including distance between it
and the previous maneuver.
While on the current maneuver,
the PREV button is hidden. If on
the last maneuver, the NEXT
button is hidden.
.Press the DONE button to return
to the Maneuver View.
Repeat
Select Repeat to go back to the
Maneuver View. The audible
maneuver prompt is repeated.
Black plate (65,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 65
No Active Route
There is no active route:
.If the vehicle does not have
navigation and the navigation
application is selected from the
Home screen, a screen stating,
“No Active Route”displays.
Press the Call OnStar button.
.If the system receives the
indication that there is an active
OnStar subscription, the help
text is displayed with instructions
on how to set up a route.
.When no OnStar is in the
vehicle, the navigation
application icon is removed from
the home screen and
applications tray, so this view is
not accessible.
Mutually Exclusive from
Embedded Navigation
If the vehicle has both an embedded
navigation system and OnStar, the
system only allows one application
at a time. If under an OnStar
Turn-by-Turn route, all internal
navigation functions are disabled
until the route is completed.
When the navigation application is
selected, OnStar Turn-by-Turn
screens display.
Canceling an Embedded Route
If in an active route while using the
embedded system and a
Turn-by-Turn route is initiated, the
embedded route is canceled
automatically. The embedded route
can only be resumed manually after
completing or canceling the
Turn-by-Turn route.
Canceling a Turn-by-Turn Route
If in an active route while using the
Turn-by-Turn system and an
embedded navigation route is
initiated, a pop-up is displayed
confirming that the Turn-by-Turn
route should be canceled.
OnStar Canceling an Embedded
Navigation
OnStar is able to remotely cancel
the embedded navigation system.
If connected to OnStar and an
advisor is contacted, all navigation
routes in the vehicle can be
canceled. There will be no
confirmation, and this update will
immediately be reflected on the
display. Route guidance can be
resumed by selecting the Resume
Route screen button in the
Map Menu.
Black plate (66,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
66 Infotainment System
Settings
Press Settings on the Home Page
to adjust features and preferences,
such as Time and Date, Sport
Mode, Language, Valet Mode,
or Radio. For setting options, see
Settings on page 85.
A few of the setting options change
the way the navigation system
displays or reacts while in use.
1. Press the Settings screen button
on the Home Page.
2. Press the scroll bar until the
desired option displays. Select
the desired settings to change.
Voice
Voice recognition allows for
hands-free operation within the
navigation, audio, phone, and
weather applications. See Voice
Recognition on page 70.
Press the voice screen button to
display the Speech menu.
Prompt Length: Press to change
the prompt length to Short or Long.
Audio Feedback Speed: Press to
change the auto feedback speed to
Slow, Medium, or Fast.
Display
Mode: Press Mode to change the
screen background. This setting
controls map colors.
.The Auto setting adjusts the
screen background automatically
depending on the exterior
lighting conditions.
.The Day setting brightens the
map background.
.The Night setting darkens the
map background.
Calibrate Touchscreen: Press to
display the Touchscreen Calibration
Screen.
Turn Display Off: Press to turn the
Display option off.
Low Fuel Alert
If the vehicle reaches a low fuel
level, the system displays an alert
about the low fuel condition. Press
the Show Fuel Stations screen
button to view nearby gas stations,
and start guidance if desired.
Black plate (67,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 67
If the remaining driving distance is
available from the system, this is
included in the alert.
Global Positioning
System (GPS)
The position of the vehicle is
determined by using satellite
signals, various vehicle signals, and
map data.
At times, other interference such as
the satellite condition, road
configuration, condition of the
vehicle, and/or other circumstances
can affect the navigation system's
ability to determine the accurate
position of the vehicle.
The GPS shows the current position
of the vehicle using signals sent by
GPS Satellites. When the vehicle is
not receiving signals from the
satellites, a symbol appears on the
map screen. See Navigation
Symbols on page 50.
This system might not be available
or interference can occur if any of
the following are true:
.Signals are obstructed by tall
buildings, trees, large trucks,
or a tunnel.
.Satellites are being repaired or
improved.
For more information if the GPS is
not functioning properly, see
Problems with Route Guidance on
page 68 and If the System Needs
Service on page 69.
Vehicle Positioning
At times, the position of the vehicle
on the map could be inaccurate due
to one or more of the following
reasons:
.The road system has changed.
.The vehicle is driving on slippery
road surfaces such as sand,
gravel, or snow.
.The vehicle is traveling on
winding roads or long straight
roads.
.The vehicle is approaching a tall
building or a large vehicle.
.The surface streets run parallel
to a freeway.
.The vehicle has been transferred
by a vehicle carrier or a ferry.
.The current position calibration
is set incorrectly.
.The vehicle is traveling at high
speed.
Black plate (68,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
68 Infotainment System
.The vehicle changes directions
more than once, or the vehicle is
turning on a turn table in a
parking lot.
.The vehicle is entering and/or
exiting a parking lot, garage, or a
lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the
vehicle.
.Tire chains have been installed.
.The tires are replaced or worn.
.The tire pressure for the tires is
incorrect.
.This is the first navigation use
after the map data is updated.
.The 12-volt battery is
disconnected for several days.
.The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is
stopped and started repeatedly.
Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
.The turn was not made on the
road indicated.
.Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
.The route might not be changed
when using automatic rerouting.
.There is no route guidance when
turning at an intersection.
.Plural names of places might be
announced occasionally.
.It could take a long time to
operate automatic rerouting
during high-speed driving.
.Automatic rerouting might
display a route returning to the
set waypoint if heading for a
destination without passing
through a set waypoint.
.The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
.Some routes might not be
searched.
.The route to the destination
might not be shown if there are
new roads, if roads have
recently changed, or if certain
roads are not listed in the map
data. See Maps on page 50.
To recalibrate the vehicle's position
on the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a
location that is safe and has a clear
view of the sky and away from large
obstruction.
Black plate (69,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 69
If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see your dealer for
assistance.
See Problems with Route Guidance
on page 68 for a listing of steps that
should be followed before
contacting your dealer.
Map Data Updates
The map data in the vehicle is the
most up-to-date information
available when the vehicle was
produced. The map data is updated
periodically, provided that the map
information has changed.
United States and Canada
For questions about the operation of
the navigation system or the update
process, contact the GM Nav Disc
Center toll-free phone number,
1-877-NAV-DISC (1-877-628-3472)
or go to the center’s website,
www.gmnavdisc.com. If updates are
needed, call the GM Nav Disc
Center or order online.
To order, have the vehicle’s Vehicle
Identification Number (VIN)
available. This helps the center
make sure that the correct and most
up-to-date map data for the vehicle
is received. See “Vehicle
Identification Number (VIN)”in the
owner manual.
Mexico
For any questions about the
operation of the navigation system
or the update process, contact
General Motors of Mexico,
Customer Care Center Cadillac
toll-free phone number,
01-800-466-0805 or go to the
center’s website,
cac.cadillac@gm.com.
Have the Vehicle Identification
Number (VIN) available when
ordering to ensure the correct and
most up-to-date map data for the
vehicle received. See “Vehicle
Identification Number (VIN)”in the
owner manual.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. See Map Data Updates on
page 69.
Black plate (70,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
70 Infotainment System
Voice Recognition
Voice recognition allows for
hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing either
the gbutton on the steering wheel
or the voice recognition icon on the
touchscreen display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks which require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands.
In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command would be to indicate
the kind of task that is to be
performed, like “Navigation
Destination Entry.”The system will
reply prompting dialog to help speak
the necessary information. For
example, if a destination for route
guidance is needed, say
“Navigation”or “Destination Entry.”
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See “Retained Accessory Power
RAP”in the owner manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. Initialization takes place
once the ignition is turned on. This
may take a few moments.
1. Press gon the steering wheel
control to activate voice
recognition, or press the voice
recognition icon on the
infotainment touchscreen on the
center stack.
.If voice recognition is
started from the steering
wheel control, the
instrument cluster displays
the selections and visual
dialog content.
.If voice recognition is
started from the
infotainment touchscreen
on the center stack, the lists
and controls are verbal and
the visual displays through
the center stack.
2. The audio system mutes and the
system plays a prompt followed
by a beep.
3. Wait until after the beep
completes, then clearly speak
one of the commands described
in this section.
Black plate (71,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 71
Press gto interrupt any voice
recognition. This will terminate
the prompt. The beep is heard
immediately, and a command
can be stated without having
to wait.
There are two voice prompt modes
supported:
.Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
.Short prompts: The short
prompts provide simple
instructions about what can be
stated.
If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Screen Displays
While a voice recognition session is
active, there will be corresponding
buttons on screens displayed.
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session
may be completed entirely using
voice commands, or some
selections may expedite a session.
If a selection is made using a
manual control, the dialog will
progress in the same way as if the
selection was made through a voice
command. Once the system is able
to complete the task, or the session
is terminated, the voice recognition
dialog stops.
An example of this type of manual
intervention is pressing on an entry
of a displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
.Press the Home screen button.
Pressing this button will
terminate the voice recognition
session and display the Home
Page screen.
.Press or say “Cancel”or “Exit”to
terminate the voice recognition
session and display the screen
from which voice recognition
was initiated.
.Press con the steering wheel
controls. This will terminate the
voice session if the session was
started by a press of the voice
recognition touchscreen, and will
display the Home Page screen.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are either naturally
stated in sentence form, or direct
commands that state the application
and the task.
For best results:
.Listen for the prompt and wait
for the beep before saying a
command or reply.
.Say “Help”or look at the screen
display for commands.
.Voice recognition can be
interrupted during a prompt by
pressing gagain.
For example, if the prompt
seems to be taking too long to
finish, or if what is being
Black plate (72,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
72 Infotainment System
prompted causes a need for an
immediate reply, press gagain
and wait for the beep.
.Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
.Usually Phone and Audio
commands can be spoken in a
single command.
For example, “Call David Smith
at work,” “Play”followed by the
artist or song name, or “Tune”
followed by the radio station
number.
.Navigation destinations are too
complex for a single command.
First, state a command that
explains the type of destination
needed, such as I want
directions to an “Address,”
“Navigate to an intersection,” “I
need to find a Place of Interest
or POI,”or “Directions to a
Contact.”The system responds
with requesting more details.
After saying “Place of Interest,”
only major chains are available
by name. Chains are businesses
with at least 20 locations. For
other POIs, say the name of a
category like “Restaurants,”
“Shopping Malls,”or “Hospitals.”
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call 555-1212.”Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone”or “Phone Commands,”is
stated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered.
If the phone number has been
saved with a name and a place, the
direct command should include
both, for example “Call David Smith
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a screen contains a list, there
may be options that are available
but not displayed. The list on a
voice recognition screen functions
the same as a list on other screens.
Scrolling or flinging can be used to
help display other entries from
the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and
plays the prompt “Make your
selection from the list using the
manual controls or press the Back
button to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
Black plate (73,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 73
The screen returns back to the
screen where voice recognition was
initiated.
The Back Command
Say “Back”or press the Back button
to go to the previous screen.
If in voice recognition, and “Back”is
stated all the way through to the
initial screen, then “Back”is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help”on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Help pop-up will either display on
the instrument cluster or the
infotainment touchscreen. Press the
Dismiss button to make the pop-up
go away.
Pressing gwhile the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.
Voice Recognition for the
Radio
All audio screens have a voice
recognition button (g) to launch
audio voice recognition. If browsing
the radio when the voice button on
the screen is selected, the voice
recognition commands for Radio
features are available.
“Switch to AM”:Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM”:Switch bands to
FM and tune to the last FM radio
station.
“Switch to XM”:Switch bands to
XM and tune to the last XM channel.
“Tune to <AM frequency> AM”:
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).
“Tune to <FM frequency> FM”:
Tune to the radio station whose
frequency is identified in the
command (like “one oh one
point one”).
“Tune to <AM frequency> AM
HD”:Tune to the HD Radio station
whose frequency is identified in the
command.
“Tune to <FM frequency> FM
HD”:Tune to the HD Radio station
whose frequency is identified in the
command.
Black plate (74,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
74 Infotainment System
“Tune to <FM frequency> FM HD
<HD channel number>”:Tune to
the HD Radio station whose
frequency and HD channel is
identified in the command.
“Tune to XM Channel <XM
channel number>”:Tune to the
XM radio station whose channel
number is identified in the
command.
“Tune to XM Channel <XM
channel name>”:Tune to the XM
radio station whose channel name
is identified in the command.
Voice Recognition for Audio
My Media
If browsing My Media when the
voice button is selected, the voice
recognition commands for My Media
features are available.
“Play Artist”:Begin a dialog to
enter a specific Artist name.
“Play Artist <artist name>”:
Begin playback of the media
selection identified in the command.
“Play Album”:Begin a dialog to
enter a specific album name.
“Play Album <album name>”:
Begin playback of the identified
album name in the command.
“Play Song”:Begin a dialog to
enter a specific song name.
“Play Song <song name>”:Begin
playback of the identified song
name in the command.
“Play Genre”:Begin a dialog to
enter a specific genre.
“Play Genre <genre name>”:
Begin playback of the media
selection identified in the command.
“Play Playlist”:Begin a dialog to
enter a specific playlist name.
“Play Playlist <playlist name>”:
Begin playback of the identified
playlist in the command.
“Play <device name>”:Play
music from a specific device
identified by name. The device
name is the name displayed on the
screen when the device is first
selected as an audio sourced.
“Play Chapter”:Begin a dialog to
enter a specific name.
“Play Chapter <chapter name>”:
Begin playback of the media
selection identified in the command.
“Play Audiobook”:Begin a dialog
to enter a specific name.
“Play Audiobook <audiobook
name>”:Begin playback of the
media selection identified in the
command.
“Play CD Track <track
number>”:Begin playback of the
CD at the track identified in the
command.
Black plate (75,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 75
“Play Episode”:Begin a dialog to
enter a specific name.
“Play Episode <episode
name>”:Begin playback of the
media selection identified in the
command.
“Play Podcast”:Begin a dialog to
enter a specific name.
“Play Podcast <podcast
name>”:Begin playback of the
media selection identified in the
command.
“Play Video”:Begin a dialog to
enter a specific name.
“Play Video <video name>”:
Begin playback of the media
selection identified in the command.
“My Media”:Begin a dialog to
enter the desired media content.
Handling Large Amounts of Media
Content
It is expected that large amounts of
media content will be brought into
the vehicle. It may be necessary to
handle large amounts of media
content in a different way than
smaller amounts of media. The
system may limit the options of
voice recognition by not allowing
selection of song titles by voice at
the highest level if the number of
songs exceeds the maximum limit.
Voice command option changes
through media content limits are:
.Song files including other
individual files of all media types
such as audiobook chapters,
podcast episodes, and videos.
.Album type folders including
types such as albums and
audiobooks.
There are no restrictions if the
number of song files and albums is
less than 4,000. When the number
of song files connected to the
system is between 4,000 and 8,000,
the content cannot be accessed
directly with one command like
“Play <song name>.”
The restriction is that the command
“Play Song”must be spoken first;
the system will then ask for the song
name. The reply command would be
to say the name of the song to play.
Similar limits exist for album
content. If there are more than
4,000 albums, but less than 8,000,
the content cannot be accessed
directly with one command like,
“Play <album name>.”The
command “Play Album”must first be
spoken; the system will then ask for
the album name. The reply would
be to say the name of the album
to play.
Once the number of songs has
exceeded approximately 8,000,
there is no support for accessing the
songs directly through voice
commands. There will still be
access to the media content by
using commands for playlists,
artists, and genres.
Black plate (76,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
76 Infotainment System
The access commands for playlists,
artists, and genres are prohibited
after the number of this type of
media exceeds 4,000.
The system will provide feedback
the first time voice recognition is
initiated if it has become apparent
that any of these limits are reached
during a device initializing process.
Voice Recognition for
Navigation
“Navigation”:Begin a dialog to
enter specific destination
information.
“Navigation Commands”:Begin a
dialog to enter specific destination
information.
“Destination Address”:Begin a
dialog to enter a specific destination
address, which includes the entire
address consisting of the house
number, street name, and city and
state.
“Destination Intersection”:Begin
a dialog to enter a specific
destination intersection.
“Destination Place of Interest”:
Begin a dialog to enter a destination
Place of Interest category or major
brand name (if equipped).
Not all brand names of businesses
are available for voice entry. Most
major chains, such as chains with
more than 20 locations, should be
available to search for by name, but
the name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might
have to be located by category,
such as fast food, hotels, or banks.
“Destination Contact”:Begin a
dialog to enter a specific destination
contact name.
“Cancel Route”:End route
guidance.
Voice Recognition for the
Phone
“Call <contact name>”:Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored.
“Call <contact name> At Home,”
“At Work,” “On Mobile,”or “On
Other”:Initiate a call to an entered
contact and location at home, at
work, on mobile device, or on
another phone.
“Call <phone number>”:Initiate a
call to a standard phone number
seven or 10 digits in length, and
also 911, 411, or 611.
“Pair Phone”:Begin the Bluetooth
pairing process. Follow instructions
on the radio display.
“Redial”:Initiate a call to the last
dialed number.
“Switch Phone”:Select a different
phone for outgoing calls.
Black plate (77,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 77
“Voice Keypad”:Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
“Voice mail”:Initiate a call to voice
mail numbers.
Voice Recognition for OnStar
(If Equipped)
“OnStar”:Begin Onstar Voice
Recognition.
Voice Recognition for Weather
(If Equipped)
“Weather”:Begin a dialog to enter
a weather location.
Phone
Bluetooth (Overview)
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru”in this
section.
.See “Storing and Deleting Phone
Numbers”in this section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Black plate (78,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
78 Infotainment System
Bluetooth Controls
Use the buttons on the infotainment
system and the steering wheel to
operate the Bluetooth system.
Steering Wheel Controls
g(Push to Talk): Press to answer
incoming calls, confirm system
information, and start voice
recognition.
c(End Call): Press to end a call,
decline a call, or cancel an
operation. Press to mute or unmute
the infotainment system when not
on a call.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see
Infotainment on page 3.
PHONE: Press this screen button
to enter the phone main menu.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise: The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Press
just above the chrome volume bar
during a call to change the volume
level. The adjusted volume level
remains in memory for later calls.
The system maintains a minimum
volume level.
Bluetooth (Infotainment
Controls)
For information about how to
navigate the menu system using the
infotainment controls, see
Infotainment on page 3.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls can
be made using OnStar Hands-Free
Calling. See “OnStar”in the owner
manual.
Pairing Information
.A Bluetooth phone with music
capability can be paired to the
vehicle as a phone and a music
player at the same time.
.Up to 10 devices can be paired
to the Bluetooth system.
Black plate (79,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 79
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Up to one Bluetooth device can
be connected to the Bluetooth
system at the same time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To link to a
different paired phone, see
“Linking to a Different Phone”
later in this section.
Pairing a Phone
1. Press the PHONE screen
button.
2. Select PHONES and select Pair
New Device.
3. A four-digit Personal
Identification Number (PIN) or a
six-digit code appears on the
display. The PIN is used in
Step 5.
4. Start the pairing process on the
cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
5. Locate the vehicle name on the
display. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3 or
confirm the six-digit code. After
the PIN is successfully entered
or the code is confirmed, the
system responds with “<Device
name> has been successfully
paired”when the pairing process
is complete.
6. Repeat Steps 1−6 to pair
additional phones.
Listing All Paired and Connected
Phones
1. Press the PHONE screen
button.
2. Select PHONES.
Disconnecting a Connected Phone
1. Press the PHONE screen
button.
2. Select PHONES.
3. Press the znext to the phone to
disconnect and follow the on
screen prompts.
If the phone is manually
disconnected, it will have to be
manually reconnected. Only the
connected phone at the time of
shutdown will be reconnected
automatically.
Deleting a Paired Phone
Only disconnected phones can be
deleted.
1. Press the PHONE screen
button.
Black plate (80,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
80 Infotainment System
2. Select PHONES.
3. Press the Mnext to the phone
to delete and follow the on
screen prompts.
Linking to a Different Phone
To link to a different phone, the new
phone must be in the vehicle and
paired to the Bluetooth system.
1. Press the PHONE screen
button.
2. Select PHONES.
3. Select the new phone to link to
from the not connected
device list.
Making a Call Using
Phone Book
Calls can be made through the
Bluetooth system using personal
cell phone contact information for all
phones that support the Phone
Book feature. Become familiar with
the phone settings and operation.
Verify the cell phone supports this
feature.
When supported, the Phone Book
and Call Lists menus are
automatically available.
The Phone Book menu accesses
the phone book stored in the cell
phone.
The Call Lists menu accesses the
recent call list(s) from your cell
phone.
To make a call using the Phone
Book menu:
1. Press the PHONE screen
button.
2. Select CONTACTS.
3. Search through the list by
selecting the letter group the
phone book entry begins with.
4. Select the name or number
to call.
To make a call using the Call
Lists menu:
1. Press the PHONE screen
button.
2. Select RECENT.
3. Select the name or number
to call.
Making a Call
To make a call:
1. Press the PHONE screen
button.
2. Select KEYPAD and enter a
phone number.
3. Select Call to start dialing the
number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
There are three ways to accept
a call:
.Press gon the steering wheel
controls.
.Press Answer on the center
stack display.
.Press Answer on the instrument
cluster.
Black plate (81,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 81
Declining a Call
There are three ways to decline
a call:
.Press con the steering wheel
controls.
.Press Ignore on the center stack
display.
.Press Ignore on the instrument
cluster.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
There are three ways to accept a
call-waiting call:
.Press gon the steering wheel
controls.
.Press Switch on the center stack
display.
.Press Switch on the instrument
cluster.
Declining a Call
There are three ways to decline a
call-waiting call:
.Press con the steering wheel
controls.
.Press Ignore on the center stack
display.
.Press Ignore on the instrument
cluster.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, press the
phone icon on the Home Page to
display “Call View.”While in Call
View, press the call information of
the call on hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.
To start a three-way call while in a
current call:
1. In the Call View, select Add to
add another call.
2. When the second call is active,
press Merge to conference the
three-way call together.
3. Once all calls are merged, the
Merge button becomes an
Unmerge button. Press to
unmerge the calls.
Ending a Call
.Press con the steering wheel
controls.
.Press End on the center stack
display to end all existing calls,
or press End next to a call to
end only that call.
.Press End on the instrument
cluster.
Black plate (82,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
82 Infotainment System
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. Press the PHONE screen
button.
2. Select KEYPAD and enter the
number.
Voice Mail
The default voice mail number is the
phone number of the outgoing
phone source. The voice mail
number can be changed in
Bluetooth settings.
To dial a voice mail number:
1. Press the PHONE screen
button.
2. Select VOICE MAIL.
3. Select Call.
4. Enter the DTMF tones using the
keypad if needed.
Bluetooth (Voice
Recognition)
Using Bluetooth Voice
Recognition
To use voice recognition, press the
gbutton on the steering wheel. Use
the commands below for the various
voice features. For additional
information, say “Help”while in a
voice recognition menu. See Voice
Recognition on page 70 for help
using voice recognition commands.
Making a Call
Calls can be made using the
following commands.
Using the “Dial”or “Call”
Command
To call a number:
1. Press g. The system responds
“Command Please,”followed by
a tone.
2. Say “Dial”or “Call”followed by
the complete phone number.
Use the Voice Keypad command for
international numbers or special
numbers which include * or #.
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:
1. Press g. The system responds
“Command Please,”followed by
a tone.
2. Say “Dial”or “Call”and then say
the contact name. For example
“Call John at Work.”
Once connected, the person called
will be heard through the audio
speakers.
Calling 911 Emergency
1. Press b/g. The system
responds “Command Place,”
followed by a tone.
2. Say “Call 911.”
Black plate (83,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 83
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re-dial”Command
1. Press g. The system responds
“Command Please,”followed by
a tone.
2. After the tone, say “Re-dial.”The
system dials the last number
called from the connected cell
phone.
Once connected, the person called
will be heard through the audio
speakers.
Using the “Switch Phone”
Command
1. Press g. The system responds
“Command Please,”followed by
a tone.
2. After the tone, say “Switch
Phone.”The system displays a
list of phones to select.
Using the “Voice Keypad”
Command
1. Press g. The system responds
“Command Please,”followed by
a tone.
2. After the tone, say “Voice
Keypad.”The system allows
entry of special numbers and
characters.
Using the “Voice mail”Command
1. Press g. The system responds
“Command Please,”followed by
a tone.
2. After the tone, say “Voice mail.”
The system dials the voice mail
number of the connected phone.
Clearing the System
Unless information is deleted out of
the vehicle Bluetooth system, it will
be retained. This includes phone
pairing information. For directions
on how to delete this information,
see “Deleting a Paired Phone.”
Text Messaging
If the vehicle is equipped, the
infotainment system allows text
messages to be sent and received.
Received messages can also be
read aloud.
Text Menu
Inbox: Press to display incoming
messages. To view a message,
press on the name of the sender.
Press >to listen to the text
message. Press −to delete the
message. Press [Back to go back
to the previous menu.
Sent: Press to display outgoing
messages. To view a message,
press on the name of the receiver.
Press >to listen to the text
message. Press −to delete the
message. cmeans the message
was not delivered. Press [Back to
go back to the previous menu.
Black plate (84,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
84 Infotainment System
New: Press to create a new text
message. Press [Back to go back
to the previous menu.
Reply: Press to reply to a
message. Press [Back to go back
to the previous menu.
Forward: Press to forward a
message. Press [Back to go back
to the previous menu.
Settings: See “Text Settings”later
in this section.
Viewing Sender Information
Press the name of the sender to
view sender information if this
information matches contact
information already stored.
Sending a Text Message
Some items may be unavailable
when the vehicle is moving.
There are three ways to enter
receiver information:
Phone Number: Press KEYPAD to
display the keypad and enter the
phone number. Press ENTER to
enter another. Press DONE when
finished.
Contacts: Press CONTACTS to
select a contact. Press TXT next to
a contact to send a quick text.
Contacts with only one number
assigned will have this option.
Select a contact to view contact
details and select a number to send
a text message. Press DONE when
finished.
Recent Calls: Press RECENT
CALLS to view the recent calls list.
Select a contact or a number to
send a text message. Press DONE
when finished.
There are three ways to compose a
text message:
Record an Audio Message: Press
to record an audio message to
send. Press Start to begin. Press
Stop to end. Press Listen to listen to
the message, Re-record to record
again, Cancel to abort, and Send to
send the message.
Select a Predefined Message:
Press to select from a set of quick
messages. Press the message
to send.
Type a Message: Press to type a
message. The keyboard cannot be
changed to upper case when
texting.
Predefined Messages
These are short text messages that
can be used to send so new
messages will not have to be typed.
The messages can be deleted or a
new message can be added.
To add a new message:
1. In the predefined messages list
view, select Add New Predefined
Message and a keyboard
displays.
Black plate (85,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 85
2. Type a new message and press
NEW MSG when done to add
the message. Press [Back to
go back to the predefined
messages list. Press zto delete
one character at a time.
Memory Full
This message may display if there is
no more room on the phone to store
messages.
Text Settings
Text Alerts: When on, this feature
will display an alert when a new text
message has been received. Press
to turn on or off.
Signature Settings: This feature
will set the signature that is added
at the end of texts or e-mails. The
default is “Sent from my <vehicle
name>.”To change, press Signature
Settings and then type in the new
signature. Press Signature
when done.
Manage Predefined Messages:
Press to add, change, or delete
predefined messages.
Save Copy of Sent Texts: When
on, this feature will save a copy of
sent texts. Press to turn on or off.
Settings
The Settings Menu allows
adjustment of different vehicle and
radio features. The menu may
contain the following:
Time and Date
Press + or −to increase or
decrease hours, minutes, and AM or
PM. Press 12Hr or 24Hr for 12 or
24 hour clock. Press + or −to
increase or decrease month, day,
or year. See “Clock”in the owner
manual.
Auto Set
The clock synchronizes with an
available RDS or CDMA source
when enabled. Press the “Auto Set”
button on the Set Time screen, then
press On or Off.
Language
This will set the display language in
the radio, instrument panel, and
voice recognition. Press Language
Black plate (86,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
86 Infotainment System
and select the appropriate
language. Press [Back to go back
to the previous menu.
Valet Mode (If Equipped)
This will lock the infotainment
system, steering wheel controls,
steering column, and vehicle
storage locations, if equipped. Enter
a four-digit code on the keypad.
Press Enter to go to the
confirmation screen. Re-enter the
four-digit code. Press LOCK to lock
the system. Enter the four-digit code
to unlock the system. Press [Back
to go back to the previous menu.
Radio
Press to display the Radio Menu
and the following may display:
.Manage Favorites: Press to
highlight a favorite to edit. Press
Rename to rename the favorite
or Delete to delete it. Press and
hold the station to drag it to a
new location. Press Done to go
back to the previous menu.
.Number of Favorites Shown:
Press to set the number of
favorites to display. Select Auto,
5, 10, 15, 20, 25, 30, 35, 40, 45,
50, 55, or 60. Auto will adjust the
number of favorite locations that
can be seen. Press [Back to go
back to the previous menu.
.Auto Volume: If equipped, this
feature adjusts the volume
based on vehicle speed. The
options are OFF, Low, Medium -
Low, Medium, Medium - High,
or High. Press [Back to go
back to the previous menu.
.Bose AudioPilot Noise
Compensation Technology:
If equipped, this feature adjusts
the volume based on the noise
in the vehicle. When turned on,
AudioPilot detects noise and
vehicle speed to continuously
adjust the audio signal so that
music will sound the same at a
set volume level. This feature is
most effective at lower radio
volume settings where
background noise can affect how
well the music is being played.
See www.bose.com/audiopilot.
This feature can be turned on or
off. Press [Back to go back to
the previous menu.
.DSP Mode: If equipped with the
Bose Studio Surround sound
system, it will have four DSP
modes including:
.Normal: Adjusts the audio
to normal mode. This
provides the best sound
quality for all seating
positions.
.Driver: Adjusts the audio to
give the driver the best
possible sound quality.
.Rear: Adjusts the audio to
give the rear seat
occupants the best possible
sound quality.
.Centerpoint: Turns on Bose
Centerpoint surround
technology to create a
surround sound.
Black plate (87,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 87
.Maximum Startup Volume: This
feature sets the maximum
startup volume. If the vehicle is
started and the volume is
greater than this level, the
volume is adjusted to this level.
To set the maximum startup
volume, press + or −to increase
or decrease. Press [Back to go
back to the previous menu.
.Audio CUE Volume: This feature
adjusts the startup and
shutdown sounds. To adjust the
volume, press + or −to increase
or decrease. This feature can be
turned on or off. Press [Back to
go back to the previous menu.
Vehicle Settings
See “Vehicle Personalization”in the
owner manual.
Bluetooth
From the Bluetooth screen button,
the following may be displayed:
.Add New Device: Press to add a
new device.
.Device Management: Press to
connect to a different phone
source, disconnect a phone,
or delete a phone.
.Ringtones: Press to change the
ring tone for the specific phone.
The phone does not need to be
connected to change the
ring tone.
.Voice Mail Numbers: This
feature displays the voice mail
number for all connected
phones. The voice mail number
may be changed by pressing the
EDIT button, typing in the new
number, and pressing SAVE.
Press [Back to go back to the
previous menu.
.Text Message Alerts: This
feature will turn text message
alerts on or off. Press Text
Message Alerts and then select
OFF or ON. Press [Back to go
back to the previous menu. See
Text Messaging on page 83.
Voice
From the Voice screen button, the
following may be displayed:
.Prompt Length: Select Short or
Long for shorter or longer voice
prompts. Press [Back to go to
the previous menu.
.Audio Feedback Speed: Press
Slow, Medium, or Fast for
feedback speed. Press [Back
to go back to the previous menu.
Display
From the Display screen button, the
following may be displayed:
.Mode: Press Auto, Day, or Night
to adjust the display. Press [
Back to go to the
previous menu.
.Calibrate Touchscreen: Press to
calibrate the touchscreen and
follow the prompts. Press [
Back to go back to the
previous menu.
Black plate (88,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
88 Infotainment System
.Turn Off Display: Press to turn
the display off. Press anywhere
on the display area or any
faceplate button again to turn
the display on.
Rear Camera
Press to display the Rear Camera
menu. See “Driver Assistance
Systems”in the owner manual.
Return to Factory Settings
Pressing Continue restores all
factory settings.
Select Return to Factory Settings
and the following list may display:
.Restore Vehicle Settings:
Restores factory vehicle
personalization settings. Press
Restore Vehicle Settings. Press
Cancel or Continue. Press [
Back to go back to the
last menu.
.Clear All Private Data: Clears all
private information. Press Clear
All Private Data. Press Cancel or
Continue. Press [Back to go
back to the last menu.
.Restore Radio Settings:
Restores factory radio settings.
Press Restore Radio Settings.
Press Cancel or Continue. Press
[Back to go back to the
last menu.
Cluster Settings Menu
To enter the cluster settings menu:
1. Use the five-way control on the
right side of the steering wheel
to find the Settings page in one
of the interactive display zones
on the cluster.
2. Press SEL on the center of the
five-way control to enter the
Settings menu.
.Units: Press SEL while Units is
highlighted to enter the Unit
menu. Press SEL to choose
English or metric units when
highlighted. A checkmark will be
displayed next to the
selected item.
.Info Pages: Press SEL while
Info Pages is highlighted to
select the items to be displayed
in the DIC info displays. See
“Driver Information Center (DIC)”
in the owner manual.
.Display Layout: Press SEL
while Display Layout is
highlighted to change the
configuration of the uplevel
cluster. See “Instrument Cluster”
in the owner manual.
.Sounds: Press SEL while
Sounds is highlighted to turn
sounds on or off.
.Open Source Software
Information: Press SEL while
Open Source Software is
highlighted to display open
source software information.
Black plate (89,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 89
English and Metric Unit
Conversion
To change the display units between
English and metric units, see
“Instrument Cluster”in the owner
manual.
Downloadable
Applications
Apps Config
If the vehicle is equipped, Apps
Config is used to set an active
profile and set up an Internet
connection to use with
downloadable applications.
A phone, tablet, or device with a
data plan can provide the Internet
connection. Please see CUE
owners website for more details.
To launch press the Apps Config
Home Page icon on the radio.
Profiles
Profiles must be set up on the
owners website prior to using
downloadable apps on the vehicle.
Logging in with a profile allows a
user’s apps to be displayed on the
Home Page.
Adding a Profile to the Vehicle
Setting up a profile on the owner
website allows apps to be
downloaded and used. A profile can
be added to the vehicle without an
Internet connection, but it will be
created in “offline mode”and apps
requiring an Internet connection will
not function. To use an Internet
connection with this profile and
access these apps, the profile will
need to have “Enable Online
Access”enabled in the Profile
Options menu, available by clicking
on Current Profile.
Internet Sources
Personal cell phone data plans are
used for apps using an Internet
connection. Personal cell phones
Black plate (90,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
90 Infotainment System
are connected to the radio via
Bluetooth. This connection uses a
paired and connected phone or
device. Press the Bluetooth Settings
button to access the Bluetooth
Settings menu. See “Overview,”
“Infotainment Controls,”or “Voice
Recognition”under Bluetooth
(Overview) on page 77 or Bluetooth
(Infotainment Controls) on page 78
or Bluetooth (Voice Recognition) on
page 82.
Apps Config Buttons and
Features
Current Profile:
Displays the profile currently used.
Press to display a list of profile
options for the current profile. These
options may include:
.Select/Add Profile: Press to
display a list of profiles to
choose from or add a new
profile.
.Linked Internet Sources:
This feature will make logging in
easier once a source is linked to
the profile. The profile will be
automatically logged in when the
source is present.
.Change PIN: This feature will
change the Personal
Identification Number (PIN) used
to log into the profile.
.Auto-Logout Setting: When
enabled, this will automatically
log out the active profile when
the infotainment system or
vehicle is shut down.
.Enable Online Access: If the
profile was set up without an
Internet connection or in “offline
mode,”then press to enable
access and enter the online
password. The profile needs to
be set up on the owner website
first to be enabled.
.Remove Profile: Press Mto
remove the current profile from
the vehicle. The account will still
be active on the owner website.
Internet Source:
Displays the Internet connection
currently used. An Internet
connection is a personal cell phone
connected to the radio via
Bluetooth. Press to display a list of
options for the current Internet
connection. These may include:
.Select/Add Source: Press to
select from a list of Internet
sources.
Black plate (91,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 91
Bluetooth Data Setup
Click App Config, then New User to
set up an Internet connection. Some
Bluetooth devices will need Dial-up
Network (DUN) setup for Internet
access. If DUN is required, a screen
listing Cell Carriers will appear.
Select the Cell Carrier from the list.
If the Carrier is not listed, select
Other. If Other is selected,
information provided by the Carrier
will need to be added manually.
If there are issues setting up DUN,
contact the Carrier to verify
information.
Downloading Apps
If the vehicle is equipped, press the
Apps icon to browse, download, and
install approved apps that can be
used in the infotainment system.
Buttons and Features
The following is a list of buttons
available:
Browse: Press to browse through
all of the available apps.
Search: Press to manually search
through available apps.
My Apps: Display a list of
downloaded apps for the current
profile.
Help: Press to access the
help menu.
The following is a list of features:
Featured Apps: The large display
shows a featured app and
information including rating. The
smaller display shows up to five
featured apps.
App Details Page
This displays information about the
app including the status of the app
on the vehicle, description, review
information, and app images when
available.
Trademarks and
License Agreements
FCC Information
See “Radio Frequency Statement”
in the owner manual for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS-GEN/210/220/310.
“Made for iPod”and “Made for
iPhone”mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards.
Black plate (92,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
92 Infotainment System
iPod and iPhone are trademarks of
Apple Computer, Inc., registered in
the U.S. and other countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM®
service only available in the
48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM® Satellite
Radio.
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an “XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
.USA Customers —See
www.siriusxm.com or call
1-866-635–2349.
.Canadian Customers —See
www.xmradio.ca or call
1-877-209-0079.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM®
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.
General Requirements:
1. A License Agreement from
SiriusXM® is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM Service Area.
2. For products to be distributed,
marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating as
SiriusXM Canada).
Black plate (93,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 93
TouchSense® Technology and
TouchSense ® System 1000 Series
Licensed from Immersion
Corporation. TouchSense ® System
1000 protected under one or more
of the U.S. Patents at the following
address www.immersion.com/
patent-marking.html and other
patents pending.
HD Radio Technology
HD Radio Technology manufactured
under license from iBiquity Digital
Corporation. U.S. and Foreign
patents. HD Radio™and the HD,
HD Radio, and “Arc”logos are
proprietary trademarks of iBiquity
Digital Corp.
Other Information
The Bluetooth® word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
Schedule I: Gracenote EULA
Gracenote Terms of Use
This application or device contains
software from Gracenote, Inc. of
Emeryville, California
(“Gracenote”). The software from
Gracenote (the “Gracenote
Software") enables this application
to do disc or file identification and
obtain music-related information,
including name, artist, track, and
title information (“Gracenote Data”)
from online servers or embedded
databases (collectively, ”Gracenote
Servers") and to perform other
functions. You may use Gracenote
Data only by means of the intended
End-User functions of this
application or device.
This application or device may
contain content belonging to
Gracenote’s providers. If so, all of
the restrictions set forth herein with
respect to Gracenote Data shall
also apply to such content and such
content providers shall be entitled to
all of the benefits and protections
set forth herein that are available to
Gracenote. You agree that you will
use Gracenote Data, the Gracenote
Software, and Gracenote Servers
for your own personal
non-commercial use only. You agree
not to assign, copy, transfer or
transmit the Gracenote Software or
any Gracenote Data to any third
party. YOU AGREE NOT TO USE
OR EXPLOIT GRACENOTE DATA,
THE GRACENOTE SOFTWARE,
OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY
PERMITTED HEREIN.
You agree that your non-exclusive
license to use the Gracenote Data,
the Gracenote Software, and
Gracenote Servers will terminate if
you violate these restrictions. If your
Black plate (94,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
94 Infotainment System
license terminates, you agree to
cease any and all use of the
Gracenote Data, the Gracenote
Software, and Gracenote
Servers. Gracenote reserves all
rights in Gracenote Data, the
Gracenote Software, and the
Gracenote Servers, including all
ownership rights. Under no
circumstances will Gracenote
become liable for any payment to
you for any information that you
provide. You agree that Gracenote
may enforce its rights under this
Agreement against you directly in its
own name.
The Gracenote service uses a
unique identifier to track queries for
statistical purposes. The purpose of
a randomly assigned numeric
identifier is to allow the Gracenote
service to count queries without
knowing anything about who you
are. For more information, see the
web page for the Gracenote Privacy
Policy for the Gracenote service.
The Gracenote Software and each
item of Gracenote Data are licensed
to you ”AS IS." Gracenote makes no
representations or warranties,
express or implied, regarding the
accuracy of any Gracenote Data.
Gracenote reserves the right to
delete data from the Gracenote
Servers or to change data
categories for any cause that
Gracenote deems sufficient. No
warranty is made that the Gracenote
Software or Gracenote Servers are
error-free or that functioning of
Gracenote Software or Gracenote
Servers will be uninterrupted.
Gracenote is not obligated to
provide you with new enhanced or
additional data types or categories
that Gracenote may provide in the
future and is free to discontinue its
services at any time.
GRACENOTE DISCLAIMS ALL
WARRANTIES EXPRESS OR
IMPLIED, INCLUDING, BUT NOT
LIMITED TO, IMPLIED
WARRANTIES OF
MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE,
TITLE, AND
NON-INFRINGEMENT.
GRACENOTE DOES NOT
WARRANT THE RESULTS THAT
WILL BE OBTAINED BY YOUR
USE OF THE GRACENOTE
SOFTWARE OR ANY
GRACENOTE SERVER. IN NO
CASE WILL GRACENOTE BE
LIABLE FOR ANY
CONSEQUENTIAL OR
INCIDENTAL DAMAGES OR FOR
ANY LOST PROFITS OR LOST
REVENUES.
© 2012. Gracenote, Inc. All Rights
Reserved.
Map End User License
Agreement
END USER TERMS
The Map Data Disc (“Data”) is
provided for your personal, internal
use only and not for resale. It is
protected by copyright, and is
subject to the following terms (this
“End User License Agreement”) and
Black plate (95,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 95
conditions which are agreed to by
you, on the one hand, and NAVTEQ
North America, LLC (“NT”) and its
licensors (including their licensors
and suppliers) on the other hand.
The Data for areas of Canada
includes information taken with
permission from Canadian
authorities, including: © Her Majesty
the Queen in Right of Canada, ©
Queen's Printer for Ontario, ©
Canada Post Corporation,
GeoBase®.
NT holds a nonexclusive license
from the United States Postal
Service® to publish and sell ZIP+4®
information.
© United States Postal Service®
2012. Prices are not established,
controlled, or approved by the
United States Postal Service®. The
following trademarks and
registrations are owned by the
USPS: United States Postal
Service, USPS, and ZIP+4.
TERMS AND CONDITIONS
Personal Use Only: You agree to
use this Data for the solely
personal, noncommercial purposes
for which you were licensed, and
not for service bureau, timesharing
or other similar purposes. Except as
otherwise set forth herein, you
agree not to otherwise reproduce,
copy, modify, decompile,
disassemble or reverse engineer
any portion of this Data, and may
not transfer or distribute it in any
form, for any purpose, except to the
extent permitted by mandatory laws.
You may transfer the Data and all
accompanying materials on a
permanent basis if you retain no
copies and the recipient agrees to
the terms of this End User License
Agreement. Multi-disc sets may only
be transferred or sold as a complete
set as provided to you and not as a
subset thereof.
Restrictions
Except where you have been
specifically licensed to do so by NT
and without limiting the preceding
paragraph, you may not (a) use this
Data with any products, systems,
or applications installed or otherwise
connected to or in communication
with vehicles capable of vehicle
navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications;
or (b) with, or in communication
with, including without limitation,
cellular phones, palmtop and
handheld computers, pagers, and
personal digital assistants or PDAs.
Warning
This Data may contain inaccurate or
incomplete information due to the
passage of time, changing
circumstances, sources used, and
the nature of collecting
comprehensive geographic data,
any of which may lead to incorrect
results.
Black plate (96,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
96 Infotainment System
No Warranty
This Data is provided to you “as is,”
and you agree to use it at your own
risk. NT and its licensors (and their
licensors and suppliers) make no
guarantees, representations,
or warranties of any kind, express or
implied, arising by law or otherwise,
including but not limited to, content,
quality, accuracy, completeness,
effectiveness, reliability, fitness for a
particular purpose, usefulness, use
or results to be obtained from this
Data, or that the Data or server will
be uninterrupted or error free.
Disclaimer of Warranty
THE DATABASE IS PROVIDED ON
AN “AS IS”AND “WITH ALL
FAULTS BASIS”AND BOSCH
(AND THEIR LICENSORS AND
SUPPLIERS) EXPRESSLY
DISCLAIM ALL OTHER
WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO, THE IMPLIED
WARRANTIES OF
NON-INFRINGEMENT,
MERCHANTABILITY,
SATISFACTORY QUALITY,
ACCURACY, TITLE AND FITNESS
FOR A PARTICULAR PURPOSE.
NO ORAL OR WRITTEN ADVICE
OR INFORMATION PROVIDED BY
BOSCH (OR ANY OF THEIR
LICENSORS, AGENTS,
EMPLOYEES, OR THIRD PARTY
PROVIDERS) SHALL CREATE A
WARRANTY, AND YOU ARE NOT
ENTITLED TO RELY ON ANY
SUCH ADVICE OR INFORMATION.
THIS DISCLAIMER OF
WARRANTIES IS AN ESSENTIAL
CONDITION OF THIS
AGREEMENT.
Disclaimer of Liability
NT AND ITS LICENSORS
(INCLUDING THEIR LICENSORS
AND SUPPLIERS) SHALL NOT BE
LIABLE TO YOU IN RESPECT OF
ANY CLAIM, DEMAND OR
ACTION, IRRESPECTIVE OF THE
NATURE OF THE CAUSE OF THE
CLAIM, DEMAND OR ACTION
ALLEGING ANY LOSS, INJURY
OR DAMAGES, DIRECT OR
INDIRECT, WHICH MAY RESULT
FROM THE USE OR POSSESSION
OF THIS DATA; OR FOR ANY
LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR
ANY OTHER DIRECT, INDIRECT,
INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF
OR INABILITY TO USE THIS DATA,
ANY DEFECT IN THIS DATA, OR
THE BREACH OF THESE TERMS
OR CONDITIONS, WHETHER IN
AN ACTION IN CONTRACT OR
TORT OR BASED ON A
WARRANTY, EVEN IF NT OR ITS
LICENSORS HAVE BEEN
ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Some
States, Territories, and Countries do
not allow certain liability exclusions
or damages limitations, so to that
extent the above may not apply
to you.
Export Control
You agree not to export from
anywhere any part of the Data
provided to you or any direct
Black plate (97,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System 97
product thereof except in
compliance with, and with all
licenses and approvals required
under, applicable export laws, rules
and regulations. Entire Agreement:
These terms and conditions
constitute the entire agreement
between NT (and its licensors,
including their licensors and
suppliers) and you pertaining to the
subject matter hereof, and
supersedes in their entirety any and
all written or oral agreements
previously existing between us with
respect to such subject matter.
Governing Law
The above terms and conditions
shall be governed by the laws of the
State of Illinois, without giving effect
to (i) its conflict of laws provisions,
or (ii) the United Nations Convention
for Contracts for the International
Sale of Goods, which is explicitly
excluded. You agree to submit to
the jurisdiction of the State of Illinois
for any and all disputes, claims, and
actions arising from or in connection
with the Data provided to you
hereunder.
Government End Users
If the Data is being acquired by or
on behalf of the United States
government or any other entity
seeking or applying rights similar to
those customarily claimed by the
United States government, this Data
is a “commercial item”as that term
is defined at 48 C.F.R. (“FAR”)
2.101, is licensed in accordance
with this End User License
Agreement, and each copy of Data
delivered or otherwise furnished
shall be marked and embedded as
appropriate with the following
“Notice of Use,”and be treated in
accordance with such Notice:
NOTICE OF USE
CONTRACTOR (MANUFACTURER/
SUPPLIER)
NAME:
NAVTEQ
CONTRACTOR (MANUFACTURER/
SUPPLIER)
ADDRESS:
425 West Randolph Street,
Chicago, IL 60606.
This Data is a commercial item as
defined in FAR 2.101 and is subject
to the End User License Agreement
under which this Data was provided.
© 2012 NAVTEQ. All rights
reserved.
If the Contracting Officer, federal
government agency, or any federal
official refuses to use the legend
provided herein, the Contracting
Officer, federal government agency,
or any federal official must notify
NAVTEQ prior to seeking additional
or alternative rights in the Data.
Black plate (98,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
98 Infotainment System
END USER NOTICE
The marks of companies displayed
by this product to indicate business
locations are the marks of their
respective owners. The use of such
marks in this product does not imply
any sponsorship, approval,
or endorsement by such companies
of this product.
Black plate (1,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
INDEX i-1
A
Accepting or Declining a Call . . . . 80
AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
AM-FM Radio . . . . . . . . . . . . . . . . . . . . 11
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . . .23
Applications Tray . . . . . . . . . . . . . . . . . 6
Apps Config Buttons and
Features . . . . . . . . . . . . . . . . . . . . . . . 90
Apps Store . . . . . . . . . . . . . . . . . . . . . . 91
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Bluetooth . . . . . . . . . . . . . . . . . . . . . . .34
Audio Output . . . . . . . . . . . . . . . . . . . . 37
Audio Players . . . . . . . . . . . . . . . . . . . 27
CD .............................27
Audio System . . . . . . . . . . . . . . . . . . . . 78
Backglass Antenna . . . . . . . . . . . . .23
Radio Reception . . . . . . . . . . . . . . . .22
Auto Set . . . . . . . . . . . . . . . . . . . . . . . . . 85
Auxiliary Inputs . . . . . . . . . . . . . . . . . . 36
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . 33
B
Before Driving . . . . . . . . . . . . . . . . . . . 35
Bluetooth . . . . . . . . . . . . .77, 78, 82, 87
Bluetooth Audio . . . . . . . . . . . . . . . . . 34
Bluetooth Controls . . . . . . . . . . . . . . . 78
Bluetooth Data Setup . . . . . . . . . . . . 91
C
Call Waiting . . . . . . . . . . . . . . . . . . . . . . 81
Canceling Voice Recognition . . . . 71
Card Reader
SD..............................33
CD Player . . . . . . . . . . . . . . . . . . . . . . . 27
Cell Phone Usage . . . . . . . . . . . . . . . 23
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays . . . . . . . . . . . . . . . . . . 9
Clearing the System . . . . . . . . . . . . . 83
Climate . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Cluster Settings Menu . . . . . . . . . . . 88
Connections Manager . . . . . . . . . . . 89
Controls
Steering Wheel . . . . . . . . . . . . . . . . .10
Customer Assistance . . . . . . . . . . . . . 3
D
Database Coverage
Explanations . . . . . . . . . . . . . . . . . . . 69
Destination, Navigation . . . . . . . . . . 52
Detailed Areas . . . . . . . . . . . . . . . . . . . 50
Display . . . . . . . . . . . . . . . . . . . . . . 66, 87
Driving on a Route . . . . . . . . . . . . . . . 51
Dual Tone Multi-Frequency
(DTMF) Tones . . . . . . . . . . . . . . . . . . 82
DVD
Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . . . .35
E
Ending a Call . . . . . . . . . . . . . . . . . . . . 81
English and Metric Unit
Conversion . . . . . . . . . . . . . . . . . . . . . 89
Error Messages . . . . . . . . . . . . . . . . . 29
F
Finding a Station . . . . . . . . . . . . . . . . 12
FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Fuel Pricing . . . . . . . . . . . . . . . . . . . . . . 22
Black plate (2,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
i-2 INDEX
G
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . . . 67
H
Haptic Feedback . . . . . . . . . . . . . . . . . 7
HD Radio . . . . . . . . . . . . . . . . . . . . . . . . 14
Headphones . . . . . . . . . . . . . . . . . . . . . 35
Helpful Hints for Speaking
Commands . . . . . . . . . . . . . . . . . . . . . 71
Home Page . . . . . . . . . . . . . . . . . . . . . . . 5
I
Infotainment . . . . . . . . . . . . . . . . . . . . . . 3
Infotainment Gestures . . . . . . . . . . . . 7
Infotainment System . . . . . . . . . . . . . . 4
Infotainment System Settings . . . . 11
Instrument Cluster Features . . . . . 11
Internet Sources . . . . . . . . . . . . . . . . . 89
J
Jack
Auxiliary . . . . . . . . . . . . . . . . . . . . . . . .33
L
Language . . . . . . . . . . . . . . . . . . . . . . . . 85
Launching Pandora . . . . . . . . . . . . . . 24
Loading and Ejecting Discs . . . . . . 28
Low Fuel Alert . . . . . . . . . . . . . . . . . . . 66
M
Making a Call . . . . . . . . . . . . . . . . 80, 82
Making a Call Using
Phone Book . . . . . . . . . . . . . . . . . . . . 80
Map Adjustments . . . . . . . . . . . . . . . . 48
Map Data Updates . . . . . . . . . . . . . . . 69
Map End User License
Agreement . . . . . . . . . . . . . . . . . . . . . 94
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Messaging
Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Mixed-Audio Favorites . . . . . . . . . . . 14
Movie Listings . . . . . . . . . . . . . . . . . . . 22
Multi-band Antenna . . . . . . . . . . . . . . 23
N
NAV (Navigation, If Equipped) . . . . 6
Navigation
Destination . . . . . . . . . . . . . . . . . . . . .52
Symbols . . . . . . . . . . . . . . . . . . . . . . . .50
Using the System . . . . . . . . . . . . . . .42
O
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
OnStar
®
System . . . . . . . . . . . . . . . . . 63
Other Information . . . . . . . . . . . . . . . . 93
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Pandora (If Equipped) . . . . . . . . . . . . 6
Pandora Troubleshooting . . . . . . . . 26
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Bluetooth . . . . . . . . . . . . . . . 77, 78, 82
Playing an Audio CD . . . . . . . . . . . . 28
Playing an MP3 CD . . . . . . . . . . . . . . 29
Playing from a USB . . . . . . . . . . . . . . 30
Playing from an iPhone
or iPad . . . . . . . . . . . . . . . . . . . . . . . . . 32
Playing the Radio . . . . . . . . . . . . . . . . 11
Power (On/Off/Mute) . . . . . . . . . . . . . . 5
Problems with Route
Guidance . . . . . . . . . . . . . . . . . . . . . . 68
Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Black plate (3,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
INDEX i-3
Proximity Sensing . . . . . . . . . . . . . . . . 7
R
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
HD .............................14
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . . 11
Reception . . . . . . . . . . . . . . . . . . . . . .22
Satellite . . . . . . . . . . . . . . . . . . . . . . . . .16
Rear Camera . . . . . . . . . . . . . . . . . . . . 88
Rear Climate (If Equipped) . . . . . . . 6
Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . . . . . 35
Remote Control . . . . . . . . . . . . . . . . . . 38
Return to Factory Settings . . . . . . . 88
RSE (If Equipped) . . . . . . . . . . . . . . . . 6
S
Satellite Radio . . . . . . . . . . . . . . . . . . . 16
Schedule I: Gracenote EULA . . . . 93
Scroll Features . . . . . . . . . . . . . . . . . . 49
SD Card Reader . . . . . . . . . . . . . . . . . 33
Sending a Text Message . . . . . . . . 84
Settings . . . . . . . . . . . . . . . . . . .66, 85, 6
SiriusXM Menu . . . . . . . . . . . . . . . . . . 16
SiriusXM Messages . . . . . . . . . . . . . 17
SiriusXM NavTraffic (If
Available) . . . . . . . . . . . . . . . . . . . . . . 20
SiriusXM Weather (If
Equipped) . . . . . . . . . . . . . . . . . . . . . . 17
SiriusXM® Satellite Radio
Service . . . . . . . . . . . . . . . . . . . . . 16, 23
Software Updates . . . . . . . . . . . . . . . 11
Steering Wheel Controls . . . . . . . . . 10
Store
Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Storing Media favorites . . . . . . . . . . 13
Storing Radio Station Presets . . . 13
Symbols, Navigation . . . . . . . . . . . . . 50
System
Infotainment . . . . . . . . . . . . . . . . . . . . . 3
System Needs Service, If . . . . . . . . 69
T
Text Menu . . . . . . . . . . . . . . . . . . . . . . . 83
Text Messaging . . . . . . . . . . . . . . . . . . 83
Text Settings . . . . . . . . . . . . . . . . . . . . . 85
Three-Way Calling . . . . . . . . . . . . . . . 81
Time and Date . . . . . . . . . . . . . . . . . . . 85
Timeshifting . . . . . . . . . . . . . . . . . . . . . 15
Touchscreen Buttons . . . . . . . . . . . . . 7
Turn List . . . . . . . . . . . . . . . . . . . . . . . . . 61
U
Updates
Map Data . . . . . . . . . . . . . . . . . . . . . . . 69
Software . . . . . . . . . . . . . . . . . . . . . . . . 11
Using Bluetooth Voice
Recognition . . . . . . . . . . . . . . . . . . . . 82
Using Voice Recognition . . . . . . . . . 70
Using Voice Recognition for
List Options . . . . . . . . . . . . . . . . . . . . 72
V
Valet Mode (If Equipped) . . . . . . . . 86
Vehicle
Positioning . . . . . . . . . . . . . . . . . . . . .67
Vehicle Settings . . . . . . . . . . . . . . . . . 87
Video Display Error Messages . . . 41
Video Distortion . . . . . . . . . . . . . . . . . 41
Video Screens . . . . . . . . . . . . . . . . . . . 37
Viewing Sender Information . . . . . 84
Voice . . . . . . . . . . . . . . . . . . . . . . . . 66, 87
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . 82
Voice Recognition . . . . . . . . . . . 70, 78
Voice Recognition for Audio
My Media . . . . . . . . . . . . . . . . . . . . . . 74
Voice Recognition for
Navigation . . . . . . . . . . . . . . . . . . . . . 76
Black plate (4,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
i-4 INDEX
Voice Recognition for OnStar
(If Equipped) . . . . . . . . . . . . . . . . . . . 77
Voice Recognition for the
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Voice Recognition for the
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Voice Recognition for Weather
(If Equipped) . . . . . . . . . . . . . . . . . . . 77
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
W
Weather (If Equipped) . . . . . . . . . . . . 6