Roche Diagnostics Diabetes Care GW Accu-Chek Solo micropump User Manual Part 5

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Date Submitted	2018-03-07 00:00:00
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Reminders
12.2.4 Reminder: Blood Glucose Test After Meal
Tap the Status switch so that it
is in the ON position. Tap Time,
Tone or Frequency to make the
desired settings.
Note
The reminder appears
following a previous entry
(BG test, bolus advice) that
was marked as Before meal.
Tap After meal.
Tap Remind after.
Once you have made all
settings, tap Done.
Once you have made all
settings, tap Done.
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Types of Reminders
12
12.2.5 Reminder: Test After Low BG
Tap the Test after low BG
entry.
Tap the Status switch so that it
is in the ON position. Tap BG
threshold, Remind after or
Tone to make the desired
settings.
Use and to set the lower
BG threshold that should be
used to remind you to test
your blood glucose again.
Use and to set the hours
and minutes for the time span
after which you want to test
your blood glucose again.
Tap Save.
Tap Save.
Once you have made all
settings, tap Done.
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Reminders
12.2.6 Reminder: Test After High BG
Tap the Test after high BG
entry.
Tap the Status switch so that it
is in the ON position. Tap BG
threshold, Remind after or
Tone to make the desired
settings.
Use and to set the upper
BG threshold that should be
used to remind you to test
your blood glucose again.
Use and to set the hours
and minutes for the time span
after which you want to test
your blood glucose again.
Tap Save.
Tap Save.
Once you have made all
settings, tap Done.
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Types of Reminders
12
12.2.7 Reminder: Missed Bolus
This reminder occurs if no bolus was delivered within 2 hours
prior to the programmed time. You can program up to 5 reminders
of the Missed bolus type.
Tap the Missed bolus entry.
Tap the Status switch so that it
is in the ON position. Tap the
Time, Tone or Frequency
elements to make the desired
settings.
Example
The missed bolus reminder is programmed for 13:00.
If no bolus is delivered between 11:00 and 13:00, the
previously programmed reminder will occur at 13.00.
If a bolus was delivered between 11:00 and 12:59, no
reminder will occur.
Once you have made all
settings, tap Done.
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Reminders
12.2.8 Appointment Reminders: Healthcare Professional Visit, Lab Test, Customised
Appointment reminders are a helpful way of reminding you of an
upcoming healthcare professional visit or lab test. In addition, you
can set customised appointment reminders.
These reminders are displayed when you turn on the diabetes
manager on the specified reminder date.
Tap Healthcare professional
visit.
Tap the Status switch so that it
is in the ON position. Tap Time,
Date or Tone to make the
desired settings.
Once you have made all
settings, tap Done.
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Deleting Reminders
12
12.3 Deleting Reminders
Tap the reminder you want to
delete, for example,
Customised 1.
Tap the symbol to delete
the reminder.
Tap Yes if you want to
permanently delete the
reminder now.
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Reminders
12.4 Issuing Reminders
If the diabetes manager is turned off, it will turn on at the
specified time and show the respective reminder. The diabetes
manager vibrates and the respective reminder is accompanied by
the selected tone. The volume corresponds to the set signal mode
(see chapter Changing Settings, section Tone and Vibration).
Example
You now have the option of confirming the reminder or of being
reminded again. If you want to be reminded again later, the
reminder will be issued again after 15 minutes.
Reminder: Replace infusion assembly
Tap OK to confirm the reminder. The reminder will no longer be
displayed.
Tap Snooze if you want to be reminded again at a later point in
time. The reminder will be issued again in 15 minutes.
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13
13
Injection Therapy Mode
If you do not want to use your micropump for a while, you can
switch to injection therapy mode. This could be the case, for
example, if you want to temporarily or permanently go without
your insulin pump during your holiday.
When you switch to injection therapy, your diabetes manager
supports you as follows:
jj Bolus advice results are rounded to the increment of your pen.
jj You can note down your basal injections in the detailed test
result and in the logbook entries of the diabetes manager.
jj A reminder is available that you can use to be reminded about
basal insulin injections.
w WARNING
Discuss pausing your pump therapy with your healthcare
team. Switch to alternative therapies only after consultation.
Note
jj If bolus advice is used, carry out the injections in a timely
fashion and using the suggested dosage. If you inject a
different insulin amount, you should adjust the respective
logbook entry.
jj Manually enter all occasional insulin amounts delivered
(without bolus advice) in the electronic logbook of the
diabetes manager.
jj Ensure suitable storage conditions for the pump when
micropump usage is temporarily discontinued.
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Injection Therapy Mode
13.1 Removing the Micropump
Temporarily
Removing the micropump
In the Main menu, tap Stop to
interrupt insulin delivery.
Press the flap of the infusion
assembly to detach the
micropump. Remove the pump
from the infusion assembly.
When you do water sports or take a bath or shower, you must
remove the micropump from the infusion assembly. Also remove
the micropump before entering rooms with high temperatures
(such as a sauna or sunbed) and before taking a ride on a roller
coaster.
Stop the micropump before removing it; otherwise the pump will
unnecessarily continue to deliver insulin. However, you should
take into account for how long you stop or remove the micropump
as this interrupts the insulin supply to your body.
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Removing the Micropump Temporarily
13
Replacing the protective caps
Place the yellow protective cap
supplied onto the cannula
support of the infusion
assembly.
Insert the grey protective cap
supplied into the opening near
the reservoir needle.
Keep the micropump in a safe
place.
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Injection Therapy Mode
13.1.1 Activating Injection Therapy Mode
In the Main menu, tap the
Settings menu.
Tap the Change to injection
therapy entry.
If you want to switch to
injection therapy, tap Yes.
Tap the desired insulin
increment for the pen.
The functions for controlling
the micropump will be turned
off.
Tap Save.
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Removing the Micropump Temporarily
Note
While in injection mode, the
insulin amount for bolus
advice is rounded for the pen
according to the set insulin
increment.
13
Use and to set the
maximum bolus amount you
want to deliver with the pen/
syringe.
The display informs you that
injection therapy mode is
turned on. The current bolus
settings are displayed.
Tap Save.
Tap OK if you want to continue
using these settings.
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Injection Therapy Mode
13.1.2 Deactivating Injection Therapy Mode
In the Main menu, tap the
Settings menu.
Tap the Change to pump
therapy entry.
Tap Yes.
If you want to use the
micropump with the settings
last saved, tap No.
If you want to check the pump
therapy settings, tap Yes.
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Injection Therapy Displays
Note
If you tap No on the Pump mode turned on information
display, a connection to the micropump last used is
established and the Status screen appears on the diabetes
manager.
If you tap Yes on the Pump mode turned on information
display, you are directed to the current pump therapy settings.
You should check the settings for basal rate and bolus advice
when using the injection mode for a longer period of time.
13
13.2 Injection Therapy Displays
Once you turn on injection therapy mode, some of the displays
and menus on the diabetes manager change. The displays
necessary for pump therapy are no longer available on the Status
screen. In the Main menu, some of the menus are omitted from
the menu selection.
button to cancel an ongoing bolus is omitted in injection
The
therapy mode.
If there is no reservoir on the pump base, no data connection
to the micropump can be established.
If you have filled a new reservoir and connected it to the
pump base, the micropump is in Stop mode. In this case, you
must activate the process for replacing the reservoir and
infusion assembly and enter the correct reservoir fill amount
in the diabetes manager.
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Injection Therapy Mode
Display elements omitted on the Status screen
Status screen in pump
therapy mode.
Display element
Status screen in injection
therapy mode.
Status screen for injection therapy
Reservoir symbol is omitted
Basal rate information omitted
Symbols omitted in the Main menu
Main menu in pump
therapy mode.
Menu icon
Main menu in injection
therapy mode.
Main menu for injection therapy
Start and Stop menu is omitted
Basal rate menu is omitted
Replace menu is omitted
Ongoing bolus information omitted
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Flight mode menu is omitted
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Injection Therapy Displays
Test result in detail
Test result in detail display
in pump therapy mode.
13
Bolus
Test result in detail display
in injection therapy mode.
You will also see the entry
field for basal insulin.
Bolus display in pump
therapy mode.
Bolus display in injection
therapy mode.
The Cancel bolus element
is omitted. You cannot
create any customised
boluses.
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Injection Therapy Mode
Reminders
Reminders display in
pump therapy mode.
Warning limits
Reminders display in
injection therapy mode.
Instead of the Replace
infusion assembly
reminder, the Inject basal
insulin reminder appears.
Warning limits display in
pump therapy mode.
Warning limits display in
injection therapy mode.
The Micropump remain.
running time (days) and
Reservoir level elements
are omitted.
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Injection Therapy Displays
My data
Logbook entries display in
pump therapy mode.
13
Bolus advice
Logbook entries display
in injection therapy mode.
You can enter or change
the amount of basal
insulin delivered in the
Basal insulin entry.
Bolus advice display in
pump therapy mode.
Bolus advice display in
injection therapy mode.
The Type entry provides
only the Pen option.
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Injection Therapy Mode
Bolus settings
Bolus settings display in
pump therapy mode.
Bolus settings display in
injection therapy mode.
Instead of the quick bolus
elements, the elements for
setting the insulin
increment and the
maximum bolus amount
appear.
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Injection Therapy Settings
13
13.3 Injection Therapy Settings
In the Main menu, tap the
Settings menu.
Tap the Bolus settings entry.
Tap Maximum pen bolus.
Use and to set the
maximum bolus amount you
want to deliver with the pen/
syringe.
Tap Save.
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Injection Therapy Mode
Tap Insulin increment.
Tap the desired insulin
increment for the pen.
Tap Save.
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14
14
Care and Maintenance
This chapter provides information on how to care for and
maintain the micropump system. In the Control Tests section, you
will learn how to check whether the micropump system is
working properly.
If a problem cannot be solved or if you have any questions about
caring for and maintaining the micropump system, contact your
Customer Support and Service Centre. Do not attempt to repair
the diabetes manager or micropump yourself.
14.1 Cleaning the Micropump System
Clean the micropump and diabetes manager as described on the
following pages. To clean the micropump system, use only a cloth
dampened with distilled water or 70 % isopropanol.
Clean the finger pricker according to the instructions in the
respective instructions for use.
w WARNING
To clean the micropump system, use only distilled water or
70 % isopropanol. Other cleaning agents could damage the
micropump system or impair its function.
Replace the consumables of the micropump system, if they are
soiled.
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Care and Maintenance
14.1.1 Cleaning the Diabetes Manager
Note
jj Avoid liquid or moisture entering the openings in the
diabetes manager.
jj Do not spray a cleaning solution directly onto the diabetes
manager or micropump.
jj Do not immerse the diabetes manager or micropump in
liquids.
It is advisable to always keep the diabetes manager clean and
clean it at regular intervals.
When you clean the diabetes manager, adhere to the following
guidelines to ensure optimum performance. Use only the
specified cleaning agents. Do not use any abrasive substances as
they may cause the screen to become scratched. If the screen of
the diabetes manager is scratched, it may be difficult to read
under certain circumstances. In this case, the diabetes manager
must be replaced.
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Cleaning the Micropump System
Cleaning the casing
Cleaning the screen
Remove any large
contaminants with a clean
cloth.
Wipe the screen of the
diabetes manager carefully
with a soft and slightly
dampened cloth.
14
a)
b)
a) Turn off the diabetes
manager.
b) Close the cover of the USB
socket.
Wipe the surface of the
diabetes manager and the
area around the test strip slot
carefully with a another clean,
soft and slightly dampened
cloth.
Remove any remaining lint.
Dry the wiped areas
thoroughly.
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Care and Maintenance
14.1.2 Cleaning the Micropump
Clean your micropump before reservoir replacement is due. Clean
the micropump only with the reservoir attached. Replace the
reservoir afterwards.
Use a soft and slightly dampened cloth to clean the micropump
surface. Use only the specified cleaning agents. Use neither soap
nor abrasive cleaning agents as they may cause the pump casing
to become scratched, discoloured or otherwise damaged. Do not
try to clean parts inside the device. Replace the micropump
immediately if the casing shows chipped areas or cracks.
Remove any large
contaminants with a clean
cloth.
Wipe the pump shield and the
ventilation opening of the
pump base.
Wipe the surface of the
micropump carefully.
Check whether the ventilation
opening is clean and clear.
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Cleaning the Micropump System
Note
Cleaning the ventilation
opening is important for the
zinc-air battery in the
reservoir to work properly.
14
Replace the used reservoir
with a new one (see the
chapter Replacing System
Components).
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Care
and Maintenance
14.2 Control Tests
14.2.1 Information on the Control Solution
You can check whether the diabetes manager is delivering correct
test results by performing a control test. Perform a control test
using control solution whenever
jj you open a new test strip box.
jj you have left the test strip container open.
jj you think the test strips might be damaged.
jj the test strips were exposed to extreme temperatures or
humidity.
jj you want to check the diabetes manager and test strips.
jj the diabetes manager has fallen on the floor.
jj your test result does not match how you feel.
jj you want to check if you are performing the test correctly.
The available control solutions differ, depending on the country.
The control solutions have different information printed on the
labels.
jj Close the control solution bottle tightly after use.
jj Write the date you opened the control solution bottle on the
bottle label. The control solution is good for 3 months from the
date you opened the bottle as long as the use by date on the
bottle label is not exceeded.
jj Do not use control solution that is past the use by date.
jj The control solution can stain your clothes. If you have spilled
control solution on your clothes, wash them with water and
soap.
Instead of applying blood to the test strip, you apply glucose
control solution for this control test. The diabetes manager is able
to detect that glucose control solution was used and shows
whether the control result falls within the correct range. The
control results are not displayed in the logbook.
Note
Use only the Accu-Chek Aviva control solutions: Control 1 with
low glucose concentration or Control 2 with high glucose
concentration.
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Control Tests
14
14.2.2 Preparing a Control Test
A control test works the same way as a blood glucose test.
Instead of blood, you apply control solution to the test strip.
To perform a control test, you need the following items:
jj Diabetes manager
jj Accu-Chek Aviva test strips
jj Accu-Chek Aviva control solution Control 1 or Control 2
jj A clean, dry paper towel
Note
jj If a control test delivers results that are outside the
specified concentration range, you cannot be sure that the
diabetes manager and test strips are functioning properly.
Blood glucose tests may then deliver incorrect test results.
Incorrect test results may cause the wrong therapy
recommendation to be made and thus result in serious
adverse health effects.
jj If a test strip error occurs, remove and dispose of the test
strip, and repeat the test with a new test strip.
jj When a test strip is in the diabetes manager, the
touchscreen and the buttons, including the power button,
are deactivated. The buttons are activated again when you
remove the test strip or the test is complete.
jj Another way to start a control test is from the Main menu.
In the Main menu, tap the Test menu.
jj Do not apply control solution to the test strip before you
have inserted the test strip into the test strip slot.
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Care
and Maintenance
14.2.3 Performing a Control Test
Check the use by date that is
indicated on the test strip
container next to the e
symbol.
Use only test strips that are
not past the use by date.
Insert the test strip into the
test strip slot of the diabetes
manager, in the direction of
the arrow. The Apply drop
display appears.
Select the control solution to
test.
Place the diabetes manager on
a flat surface, such as a table.
Use the Control 1 control
solution with low glucose
concentration for the
hypoglycaemic range.
Use the Control 2 control
solution with high glucose
concentration for the
hyperglycaemic range.
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Control Tests
14
Applying a drop
Remove the bottle cap. Wipe
the tip of the bottle with a
paper towel.
Squeeze the bottle until a tiny
drop forms at the tip. Touch
the drop to the front edge of
the yellow window of the test
strip. Do not put control
solution on top of the test strip.
Testing starts when there is
enough control solution in the
test strip.
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Care
and Maintenance
Displaying the control result
Wipe the tip of the bottle with
a paper towel. Cap the bottle
tightly.
The control result is displayed.
Tap the control solution you
used (for example, Control 1).
Note
If you choose No entry, the
control test display shown in
the next step will not appear.
The control result will not be
analysed.
Continue with Step 12.
10
If the control result is within
the permitted concentration
range, the diabetes manager
and test strips are working
properly.
Tap OK.
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Control Tests
14
Disposing of test strips
Note
Outside the permitted
concentration range, LO or HI
means that the control result
is outside the permitted
range. Note the information
in the section Causes of
Control Tests with Errors in
this chapter.
11
12
The table in the following
section lists the causes of a
control result outside the
permitted concentration range
or of the LO and HI displays.
Remove the test strip from the
diabetes manager. Dispose of
the used test strip according to
local regulations.
Tap OK.
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Care and Maintenance
14.2.4 Causes of Control Tests with Errors
Question
If the control result is outside the concentration range, check the
information in this section to help solve the problem: If you cannot
answer the questions in the table with Yes, correct the respective
item and repeat the test. For details on the correct temperature
range and storage conditions, see the chapter Technical Data.
If you have observed all these items and are still experiencing
implausible control results or error messages, contact your
Customer Support and Service Centre.
Was the drop free from any air bubbles?
Did you apply control solution only after the signal sounded and
the Apply drop display appeared?
The test strip must not be moved before or during the test. Did
you comply with this?
Was the test strip straight (not bent)?
Question
Did you perform the test within the correct temperature range?
Did you perform the control test as instructed in the User’s
Manual?
Did you select the control solution on the Control test display
that corresponds to the control solution you used?
Did you use a new test strip?
Is the test strip slot clean?
Did you wipe the tip of the dropper on the bottle before
applying the control solution to the test strip?
Has the control solution been open for less than 3 months?
Control solutions are only good for 3 months after they have
been opened. After that time control solutions must not be used
any more.
Did you apply a hanging drop of control solution?
Did you apply only one drop of control solution?
Did you observe the section Control solution storage and
handling in the control solution package insert?
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Control Tests
14
Question
Did you observe the storage conditions for the diabetes
manager, test strips and control solutions?
Has either the use by date of the test strips or the control
solution expired?
You can find the use by date on the label of the test strip
container and on the label of the bottle next to the e symbol.
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Care and Maintenance
14.3 Checking the System Functions
If you cannot feel or hear the vibrations and signals of the
diabetes manager or suspect that there might be other defects,
you can perform a system function test. This test checks whether
the screen, vibration and signal features are working properly.
In the Main menu, tap the
Settings menu.
Tap General settings.
If the diabetes manager does not work as described in the
explanations of the system function test, contact your Customer
Support and Service Centre.
w WARNING
The system must be working perfectly for all system
messages (warnings and information, maintenance and error
messages) to be issued correctly.
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Checking the System Functions
14
Checking the screen
Tap Check system functions.
Tap Screen.
The screen shows a sequence
of colours (red, blue, green and
white) in quick succession.
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Care and Maintenance
Diabetes manager signals
Diabetes manager vibration
Micropump signals
Tap Diabetes manager signals.
Tap Diabetes manager
vibration.
Tap Micropump signals.
The diabetes manager emits
signals.
Note
If you are using injection
therapy mode, the
Micropump signals entry will
be deactivated and greyed
out.
The micropump emits signals.
The diabetes manager
vibrates.
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15
15
Messages and Troubleshooting
There are different types of messages that the micropump
system uses to inform you about the status of the micropump
system, problems or errors.
These messages are:
jj information messages
jj warnings
jj maintenance messages
jj error messages
All messages are described on the following pages. It is very
important that you pay attention to the messages and act
according to the information and instructions given on the
displays.
The diabetes manager can show messages on the screen and
bring them to your attention by means of the signal LED as well
as by tones and vibration. The LED of the diabetes manager lights
up to signal warnings, maintenance messages and error
messages. The micropump can signal messages by emitting
tones.
When messages appear on the screen, you must confirm them.
Some error and maintenance messages require your immediate
attention. Perform the measures displayed on the respective
screens or described in this chapter. If you are unable to take
care of the error or maintenance message immediately, you can
temporarily mute some of these messages. Tones and vibration
are then stopped for a certain time period. In this case, the
message remains visible on the screen and the LED lights up.
If you are unsure whether the micropump system is working
properly, switch to alternative therapies according to the
instructions of your healthcare professional. If the problem cannot
be resolved using the suggested solutions, contact your
Customer Support and Service Centre.
Messages are displayed with selection or confirmation buttons in
the lower part of the screen. The buttons are briefly deactivated
so that you cannot inadvertently confirm a message before you
have read it.
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Messages and Troubleshooting
w WARNING
If you ignore or do not notice the messages of the
micropump system, there is a risk of hypoglycaemia.
Note
Check regularly for messages of the micropump system on
the screen.
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Information Messages
15.1 Information Messages
15
Examples of information messages:
There are messages that inform you about a particular status of
the micropump system or an event. You must confirm these
messages with OK. In addition, there are messages that include a
question to be answered with Yes or No, for example, after you
have entered a blood glucose result.
23
Information on the micropump
Information on the diabetes manager
Title of information message
Information message symbol
Information or explanation
Buttons (OK, No, Yes)
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Messages and Troubleshooting
15.2 Warning Messages
Examples of warnings:
Warnings inform you about the status of the micropump system
or about therapy or health risks. Some warnings appear before
maintenance messages occur to bring to your attention at an
early stage that you will have to intervene in the near future. At
the time the warning is issued, the micropump system is fully
functional.
1 2
3 4
When a warning is displayed, a tone specific to warnings sounds
and the diabetes manager vibrates. The tone for a warning also
sounds when the Turn off signals feature is turned on.
Warning code
Warning refers to the micropump
Warning refers to the diabetes manager
Title of warning
“Warning” symbol
Explanation of warning or corrective measure
Button for confirming the warning (OK)
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Warning Messages
Code
Title of warning
Information/possible cause
Information/possible solution
W-25
Running time of the pump will end
soon
The period of use of the pump base
will end soon.
Ensure that you have a new pump base
at hand as a replacement.
Replace the pump base after the
remaining time that is displayed.
W-31
Low level of insulin in the reservoir
There is only a small amount of insulin
in the reservoir.
Be prepared to replace the reservoir
soon.
W-32
Battery almost empty
The battery level is low.
Replace the reservoir.
W-35
Limited battery power
The openings on the micropump
intended for reservoir battery
ventilation are covered, which means
that the zinc-air battery is only
delivering limited energy to the
micropump.
Ensure that there is an unrestricted air
supply to the reservoir and pump base.
W-36
TBR cancelled
An active Temporary Basal Rate was
cancelled.
Program a new Temporary Basal Rate.
15
Warnings triggered by the micropump
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Messages and Troubleshooting
Code
Title of warning
Information/possible cause
Information/possible solution
W-37
Low amount delivered
The micropump cannot deliver the
insulin amount that is programmed for
the basal rate or bolus in the specified
time.
At present, the micropump can only
deliver a programmed insulin amount at
reduced speed. Check whether the
delivered insulin amounts are sufficient
for your insulin needs. Test your blood
glucose more frequently.
W-38
Bolus cancelled
An active bolus was cancelled.
W-40
Replace reservoir
The operating life of the reservoir will
soon come to an end.
Replace your reservoir in the near future.
Micropump stopped
The micropump has been in Stop
mode for at least an hour and is not
delivering any insulin.
Start the micropump if you want to
continue with insulin delivery.
The rechargeable battery level is low.
Recharge the battery of your diabetes
manager.
W-41
Warnings triggered by the diabetes manager
W-50
Battery almost empty
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Warning Messages
Code
Title of warning
Information/possible cause
W-71
Connection interrupted
Ensure that the micropump and diabetes
No current data from the micropump is
manager are no more than 2 metres
available. The data for calculating
apart and that there are no obstacles
bolus advice may not be up to date.
between them.
W-73
No connection to the micropump
No current data from the micropump is The data is updated when the connection
available. The displayed data may not between the diabetes manager and the
be complete.
micropump is re-established.
W-75
Warning limit exceeded
15
Information/possible solution
High blood glucose value
Test ketones and your blood glucose.
Check insulin delivery. Follow the
instructions of your healthcare
professional.
W-76
“HI” display
Your blood glucose is very high.
Test your blood glucose again and test
ketones. Follow the instructions of your
healthcare professional.
W-80
Hypoglycaemia
Blood glucose has fallen below the
hypo warning limit.
Eat or drink fast acting carbohydrates.
Then test your blood glucose.
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Messages and Troubleshooting
Code
Information/possible cause
Information/possible solution
“LO” display
Your blood glucose result may be very
low.
W-82
Bluetooth connection deactivated
The Bluetooth connection to the
micropump was deactivated because
the rechargeable battery of the
diabetes manager is almost empty.
Eat or drink fast acting carbohydrates.
Test your blood glucose again
immediately and then again within the
next half hour. If hypoglycaemia persists,
test your blood glucose and consult your
healthcare professional.
W-84
Testing not possible
You cannot test your blood glucose
while the diabetes manager is
connected to a USB cable.
Missing data
Internal clock error or error in existing
bolus data.
The saved data can no longer be used
to calculate bolus advice.
W-81
W-85
Title of warning
Recharge the battery of your diabetes
manager.
Remove the USB cable from the diabetes
manager.
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Warning Messages
Code
W-86
W-88
Title of warning
Information/possible cause
Information/possible solution
Flight mode on
Data cannot be synchronised between
the diabetes manager and micropump
because flight mode is turned on.
Therefore, the entries saved for bolus
advice may not be up to date. Bolus
advice can currently only make
recommendations based on the entries
saved on the device.
You can still use the bolus advice feature.
Note, however, that the diabetes
manager is not receiving any information
(for example, errors) from the
micropump.
When flight mode is turned off and the
diabetes manager and micropump are
within communication range, the data
will be synchronised. The data for bolus
advice will then be up to date again.
Flight mode on
The saved logbook entries may not be
up to date.
When flight mode is turned off and the
diabetes manager and micropump are
within communication range, the logbook
entries will be synchronised.
15
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Messages and Troubleshooting
Code
Title of warning
Information/possible cause
Information/possible solution
W-89
Check logbook entries
A quick bolus selected in bolus advice
was not confirmed by the pump and
set to zero.
The reason for this is that the last
quick bolus was not delivered within
the 15-minute timeframe after bolus
advice.
The allocation to correction bolus and
meal bolus as well as the entered health
events may not be correct. This may
affect the next bolus advice calculations.
Correct the logbook entries as required.
W-90
Time synchronised with micropump
A time difference between the diabetes
manager and the micropump was
Check the time on the diabetes manager.
corrected.
TBR without insulin delivery
Due to the set TBR, the amount to be
delivered in the current time block is
so low that it falls below the smallest
output (delivery amount) the pump can
technically deliver.
W-92
Check whether it is acceptable for you
for no insulin to be delivered in this time
period.
The insulin amount that was not
delivered will be delivered later on during
the next time blocks.
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Warning Messages
Code
W-93
W-99
Title of warning
Information/possible cause
Information/possible solution
Fill reservoir needle
The micropump must NOT have been
inserted in the micropump holder.
The micropump must NOT have been
inserted in the micropump holder while it
is being filled. Remove the micropump
from the micropump holder before filling
it.
No connection to the micropump
The rechargeable battery of the
diabetes manager is empty, therefore
no data can be exchanged with the
micropump.
The data for calculating bolus advice
may not be up to date.
The diabetes manager can currently only
give bolus advice based on the entries
saved in the diabetes manager.
15
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Messages and Troubleshooting
15.3 Maintenance Messages
Examples of maintenance messages:
Maintenance messages inform you about a temporary loss of
certain features of the micropump system. Maintenance
messages require you to intervene in order to solve the problem.
The micropump switches to Stop mode and does not deliver any
insulin. Once the cause of the maintenance message has been
eliminated, you can use all features of the micropump system
again.
1 2
3 4
When a maintenance message is displayed, a tone specific to
maintenance messages sounds and the diabetes manager
vibrates. The tone for maintenance messages also sounds when
the Turn off signals feature is turned on.
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Code of maintenance message
Maintenance activity refers to the micropump
Maintenance activity refers to the diabetes
manager
Title of maintenance message
Explanation of maintenance message or corrective
measure
Button to confirm (OK) or postpone the maintenance message (Snooze)
“Maintenance” symbol
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Maintenance Messages
Code
Title of maintenance
message
Possible cause/consequences
15
Further information
Maintenance messages triggered by the micropump
M-18
Replace micropump
The operating life of your micropump
has come to an end.
Replace your micropump base and the reservoir
now.
M-19
Discrepancy in
reservoir level
The entered insulin amount does not
correspond to the measured reservoir
level.
Replace the reservoir, if required, with a new
reservoir.
M-21
Reservoir empty
The insulin in the reservoir has been
used up.
Select the Replace menu and replace the reservoir
with a new one.
M-22
Micropump battery
empty
The micropump battery, which is
located in the reservoir, is empty
Select the Replace menu and replace the reservoir
with a new one.
M-23
Automatic off
The automatic off feature has stopped
insulin delivery. The micropump is in
Stop mode.
Start the micropump to resume insulin delivery.
Occlusion
An occlusion was detected which
means that insulin delivery is not
working at all or is restricted.
Remove the micropump from the infusion assembly
and start filling the reservoir using the Replace
menu. If no drop is visible at the reservoir needle,
replace the reservoir. If a drop is visible, replace the
infusion assembly.
M-24
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Messages and Troubleshooting
Code
Title of maintenance
message
Possible cause/consequences
Further information
M-26
Fill reservoir needle
The reservoir needle must be refilled
after replacing the reservoir.
Remove the micropump from the infusion
assembly. Tap the Replace menu, select Reservoir
and follow the instructions for filling the reservoir.
The micropump system setup was
interrupted.
Hold the diabetes manager close to the micropump
to ensure that data is exchanged between the
pump and the diabetes manager. Resume setting
up the micropump system when the connection
has been re-established. Replace the pump if the
problem persists.
M-27
No data connection
Maintenance messages triggered by the diabetes manager
M-51
Test strip error
The test strip is used, damaged or not
completely inserted into the test strip
slot.
Use a new test strip or re-insert the test strip into
the test strip slot.
M-53
Test failed
The blood glucose test did not work
properly.
Repeat the blood glucose test with a new test strip.
M-54
Drop too small
Repeat the test with a new test strip. Make sure
The amount of blood or control solution
the blood drop or drop of control solution is large
is not sufficient to perform a test.
enough.
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Maintenance Messages
Code
Title of maintenance
message
Possible cause/consequences
Further information
M-56
Drop applied too early
The drop was drawn into the test strip
before Apply drop appeared on the
screen.
Repeat the test with a new test strip and a fresh
blood drop or drop of control solution.
M-58
Temperature too high
or too low
The ambient temperature for testing
blood glucose or performing a control
test is outside the permitted range.
Make sure the ambient temperature is within the
permitted range.
Wait 5 minutes before testing your blood glucose
again or performing a control test.
M-59
Battery almost empty
The rechargeable battery level is very
low.
Recharge the battery of your diabetes manager.
M-60
Clock error
A discrepancy in the micropump’s
internal clocks was detected.
Set the current time and the current date on the
diabetes manager.
Connection failed
The pairing code was not scanned
successfully. This may be the case, for
example, if it is too dark or the code or
camera lens is dirty and the code
cannot be read correctly.
Try rescanning the pairing code on the micropump.
M-62
15
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Messages and Troubleshooting
Code
Title of maintenance
message
Possible cause/consequences
Further information
M-64
Bolus delivery not
possible
The connection between the diabetes
manager and micropump was lost.
Hold the diabetes manager close to the micropump
and ensure that data communication is not
disrupted.
You can deliver a quick bolus straight from the
micropump.
M-65
Bolus delivery not
possible
The micropump is currently in Stop
mode.
If you want to deliver a bolus, start the micropump
first.
M-67
Bolus delivery failed
There is no connection to the
micropump.
Hold the diabetes manager close to the micropump.
You can deliver a quick bolus straight from the
micropump.
M-77
Operation failed
The requested operation failed. Try
again.
M-78
Outside of temperature
range
The temperature of the diabetes
manager is too high or too low.
Wait for 5 minutes until the diabetes manager has
adjusted to this temperature.
M-84
Temperature is at limit
of range
The ambient temperature is at the
edge of the range permitted for blood
glucose tests.
Ensure the ambient temperature is within the
permitted range before you test your blood glucose.
M-85
Micropump
incompatible
You tried to pair the diabetes manager
with a micropump base that is
incompatible.
Contact your Customer Support and Service Centre.
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Maintenance Messages
Title of maintenance
message
Possible cause/consequences
Further information
M-86
Micropump not started
The micropump cannot be started
because ongoing processes have not
finished yet.
Check whether you need to react to prior error
messages or maintenance messages.
Example: The prior message was Reservoir empty
(M-21). Only after replacing the reservoir, will you
be able to start the micropump.
M-87
Micropump not stopped The micropump cannot be stopped.
Code
Try to stop the micropump again. Remove the
micropump from the pump base if you want to
interrupt insulin delivery.
Flight mode turned off
The micropump and the diabetes
manager are not within communication
Hold the diabetes manager close to the micropump.
range. Flight mode could not be turned
on on the micropump.
M-94
Connection failed
There is a communication problem
between the micropump and the
diabetes manager.
Hold the diabetes manager close to the micropump
and ensure that data communication is not
disrupted.
Check the micropump.
M-95
No micropump located
A connection to the micropump could
not be established.
Check whether the micropump is too far away.
M-88
15
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Messages and Troubleshooting
Code
Title of maintenance
message
Possible cause/consequences
Further information
M-96
USB connection failed
The USB connection between the
diabetes manager and the software on
the computer failed.
Check whether the software is correctly installed
on the computer.
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Error Messages
15.4 Error Messages
15
Examples of error messages:
When an error message is displayed, a tone specific to these
messages sounds and the diabetes manager vibrates. The tone
for error messages also sounds when the Turn off signals feature
is turned on. The vibration feature cannot be turned off.
1 2
34
Error messages are displayed when significant malfunctions of
the micropump system are registered. The micropump switches
to Stop mode. The micropump system can only be used again
when the problem has been solved.
For most problems, the diabetes manager displays a message
with a short description of the problem and a proposed solution.
This section goes into more detail describing the problem with
the possible cause and suggesting possible solutions. If the
problem cannot be resolved using the suggested solutions,
contact your Customer Support and Service Centre.
Code of error message
Error refers to the micropump
Error refers to the diabetes manager
Title of error message
Button to confirm (OK) or postpone the error
message (Snooze)
“Error” symbol
Explanation of error message
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Messages and Troubleshooting
Code
Title of error
Possible cause/consequences
Possible solutions
Error messages triggered by the micropump
E-6
E-7
E-8
Mechanical error in the
micropump
The micropump switches to Stop
Select the Replace menu and replace the
mode and does not deliver any insulin. micropump and the reservoir.
Electronic error
Communication between the
micropump and diabetes manager is
not possible. The micropump does not
deliver any insulin.
Micropump battery error
The energy supply is defective.
The micropump switches to Stop
Select the Replace menu and replace the
mode and does not deliver any insulin. reservoir with a new one.
After 10 seconds the pump turns off.
Select the Replace menu and replace the
micropump and the reservoir.
Error messages triggered by the diabetes manager
E-57
Electronic error
Remove the rechargeable battery from the
The electronic components of the
diabetes manager and reinsert it.
diabetes manager are not behaving as
If the error message is displayed again, contact
expected.
your Customer Support and Service Centre.
E-60
Internal clock error
Internal clock error in the diabetes
manager
Contact your Customer Support and Service
Centre.
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Troubleshooting
15
15.5 Troubleshooting
For most problems, the diabetes manager displays a message
with a short description of the problem and a proposed solution.
This chapter goes into more detail describing the problem with
the possible cause and suggesting possible solutions. If the
problem cannot be resolved using the suggested solutions,
contact your Customer Support and Service Centre.
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Messages and Troubleshooting
Problem
Possible cause
Possible solutions
The screen is blank or the
diabetes manager cannot
be turned on.
The rechargeable battery is Charge the battery. For more information, see the chapter Setting Up the
low.
Micropump System.
The rechargeable battery
may be damaged.
Replace the rechargeable battery if the diabetes manager cannot be
charged.
An electronic error has
occurred in the diabetes
manager.
Reset the diabetes manager by pressing and holding the power button for
at least 5 seconds.
The ambient temperature is
higher or lower than the
Move the diabetes manager to an area with the suitable temperature.
operating temperature
Wait 5 minutes before turning on the diabetes manager. Do not heat or
recommended for the
cool the diabetes manager using any aids.
diabetes manager.
The battery is not being
charged while the diabetes
manager is connected to a
PC via a USB cable.
The screen is damaged or
the diabetes manager is
defective.
Contact your Customer Support and Service Centre.
The USB port on the PC is
not supplying any charging
current.
Recharge the battery with a charger using a wall socket.
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Troubleshooting
Problem
Possible cause
The battery must be
charged more often than
at the beginning.
The number of charge
cycles for the rechargeable
battery is limited. If this
number is exceeded, the
Replace the battery.
charge capacity is reduced
and the battery must be
recharged more frequently.
The screen freezes or does
not respond.
An electronic error has
occurred in the diabetes
manager.
The screen is defective or
the colours are not
represented correctly.
15
Possible solutions
jj Reset the diabetes manager by pressing and holding the power button
for at least 5 seconds until the screen turns off.
jj Remove the rechargeable battery from the diabetes manager and
reinsert it.
Perform a diabetes manager function test. For more information, see the
section Checking the System Functions in the chapter Care and
Maintenance of this User’s Manual. If the system function test of the
screen shows a problem, contact your Customer Support and Service
Centre.
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Messages and Troubleshooting
Problem
Possible cause
Possible solutions
The sound is faulty. You
cannot hear the signals.
jj Check to see if the signal modes (Normal, Vibration, Quiet, Loud) have
sound activated and if the volume is set at a level that is audible. For
more information, see the section Tone and Vibration in the chapter
Changing Settings of this User’s Manual.
jj Check to see if the Turn off signals option is on and active. The Turn off
signals option may need to be turned off or its settings adjusted. For
The sound feature is turned
more information, see the section Turning Off Signals in the chapter
off or the volume is set too
Changing Settings of this User’s Manual.
low.
jj Perform the system function test for the diabetes manager. For more
information, see the section Checking the System Functions in the
chapter Care and Maintenance of this User’s Manual. If the system
function test shows a problem with the signals of the diabetes
manager or micropump, contact your Customer Support and Service
Centre.
Start time: The start time
for the first time block
cannot be changed.
Initial setup is already
complete and, therefore,
the start time for the first
time block cannot be
changed any more.
To change the start time for the first time block, select the Reset option
on the Time Blocks display. After resetting the time blocks, you must
re-enter all time block information.
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Troubleshooting
Problem
Possible cause
Possible solutions
You cannot feel any
vibrations when a signal
is emitted.
The vibration feature is
turned off.
Check the settings on the Tone and vibration display. The diabetes
manager only vibrates if the active signal mode (Normal, Vibration, Quiet,
Loud) includes vibration. Check the touchscreen settings (Tone; Vibration;
Tone and vibration; No tone, no vibration).
The occlusion alarm of the
micropump was triggered.
The micropump was
exposed to a temperature
that was too low.
Make sure the ambient temperature is suitable. Perform the
recommended maintenance measure (see maintenance message M-24)
and continue the therapy.
15
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16
16
Technical Data
16.1 Micropump System
Technical data of the micropump system
Permitted insulin types
Electromagnetic compatibility
Safety
Rapid-acting U100 insulin types:
Humalog®, NovoLog/NovoRapid®, Apidra®, Insuman® Infusat
The micropump system meets the EMC requirements for home healthcare environments.
Classified in accordance with CISPR 11, group 1, class B (residential).
The safety concept is based on a control system that consists of two microprocessors and
a supervisor microprocessor (supervising system). The control system has a dual channel
software architecture that performs all safety-relevant functions twice.
Whenever a defect or fault occurs in the control system, it is identified by the supervisor
microprocessor and vice versa. The control and supervising systems signalise errors by
means of acoustic signals and messages on the diabetes manager screen.
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Technical Data
16.2 Diabetes Manager
Technical data of the diabetes manager
Device type
Accu-Chek Aviva Solo diabetes manager, model #
The Accu-Chek Aviva Solo diabetes manager is suitable for continuous operation.
Access control
PIN-based protection
Dimensions
124 x 64 x 17 mm (L x W x H)
Weight
140 g
Signal reproduction
Graphical user interface, status LED, loudspeaker, vibration alarm
Screen
Capacitive colour LCD multi-touch screen with backlight
Screen size
3.5 "
Screen resolution
320 x 480 pixels
Video format
MPEG-4 at a frame rate of 30 frames/second
Audio format
mp3
Screen brightness
Screen orientation
Portrait (standard) or landscape
Screen timeout
30 sec. (screen goes dark after 15 sec., plus 15 sec. until screen times out)
Camera
2 megapixels for scanning the pairing code (2D data matrix code) at a minimum of 300 lx
up to a maximum of 20,000 lx.
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Diabetes Manager
16
Technical data of the diabetes manager
Data transfer between the
micropump and the diabetes
manager
Bluetooth Low Energy (BLE) wireless technology
Transmission frequency
2402–2480 MHz
Transmission power
Maximum 1 mW / 0 dBm
Channels: 37*FHSS + 3*DSSS advertising channels
Modulation: GFSK
Bandwidth: 1 MHz “single hop frequency”
Communication range
> 1.5 m (line of sight)
Admissible temperature range
During operation: +5 °C to +40 °C
Storage between periods of use, without packaging: -25 °C to +70 °C
Storage and transport, with packaging: -20 °C to +50 °C
Admissible humidity range
During operation: 15 % to 93 %
Storage between periods of use, without packaging: 5 % to 93 %
Storage and transport, with packaging: 5 % to 85 %
Atmospheric pressure
During operation: 70 to 106 kPa
During charging: 80 to 106 kPa
Storage between periods of use, without packaging: 54.9 to 106 kPa
Storage and transport, with packaging: 54.9 to 106 kPa
Operating height
Up to 3,000 m above sea level
Alarm types
Visual, acoustic, vibration
Sound pressure of the alarm signal
> 45 dB (A) at a distance of 1 m
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Technical Data
Technical data of the diabetes manager
Frequency
1–3 kHz
Interface to PC
USB 2.0 (micro-B)
Memory capacity
5,000 blood glucose tests, 5,000 logbook entries, 5,000 pump events
Power supply
Rechargeable lithium-ion battery
Battery voltage
3.7 V
Battery capacity
1,530 mAh
Charging voltage via USB
5V
Socket adapter
PHIHONG switching power supply, model PSC03R‑050
IP rating
IP20
Protection class
II in battery mode with internal power supply
Bolus calculator
Accu-Chek Bolus Advisor
Blood glucose meter
Accu-Chek Aviva
Test strip slot
Illuminated test strip slot for Accu-Chek Aviva test strips
Measuring range
0.6–33.3 mmol/L (10–600 mg/dL)
Test principle
Refer to the test strip package insert
Test time
Refer to the test strip package insert
Blood sample
Refer to the test strip package insert
Sample type
Refer to the test strip package insert
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Micropump
16
16.3 Micropump
Technical data of the micropump
Dimensions
Approx. 68 × 40 × 15 mm
Weight
Micropump without reservoir: approx. 18 g
Micropump with filled reservoir and infusion assembly: approx. 32 g
Pump casing
Impact and scratch-resistant plastic (polycarbonate)
Quick bolus buttons
Silicone buttons for delivering quick boluses and turning flight mode on/off
Admissible temperature range*
During operation: +5 °C to +40 °C
Storage between periods of use, without packaging: -25 °C to +70 °C
Storage and transport, with packaging: -20 °C to +50 °C
Admissible humidity range
During operation: 15 % to 93 %
Storage between periods of use, without packaging: 15 % to 93 %
Storage and transport, with packaging: 20 % to 85 %
Atmospheric pressure
During operation: 70 to 106 kPa (700 to 1060 mbar)
Storage without packaging: 54.9 to 106 kPa (549 to 1060 mbar)
Storage and transport, with packaging: 54.9 to 106 kPa (549 to 1060 mbar)
Motor type
Stepper motor
Power supply
1.2 V zinc-air battery for internal power supply
Life expectancy of the battery
If used in a typical usage pattern (50 U/day using U100 insulin; room temperature: 23 °C
±2 °C), the battery life is approximately 96 hours.
* For information on the admissible temperature range for usage, storage and transport of the insulin used, see the instructions for use of the insulin manufacturer.
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Technical Data
Technical data of the micropump
Basal rate
Minimum: 0.1 U/h
Maximum: 25.0 U/h
Basal rate, increments
0.1 U up to under 5.0 U: increments of 0.01 units
5.0 U up to under 25.0 U: increments of 0.1 units
Basal rate delivery accuracy
±15 % or better at 0.1 U to 1.0 U
±5 % or better at 1.0 U to the maximum
Basal rate profiles
Up to 5 customised profiles
Temporary Basal Rate (TBR)
0–90 % for basal rate reductions and 110–250 % for basal rate increases in increments of
10 %
The duration is adjustable in 15-minute increments for a time period of up to 24 hours.
Bolus types
Standard bolus, quick bolus, extended bolus, multiwave bolus
Bolus amount
Minimum: 0.2 U
Maximum: 50 U
Bolus delivery accuracy
±30 % or better at 0.2 U up to under 1.0 U
±17 % or better at 1.0 U up to under 6.0 U
±8.5 % or better at 50.0 U
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Micropump
16
Technical data of the micropump
Bolus amount, increments
0.2 U up to under 2.0 U: increments of 0.05 units
2.0 U up to under 5.0 U: increments of 0.1 units
5.0 U up to under 10.0 U: increments of 0.2 units
10.0 U up to under 20.0 U: increments of 0.5 units
20.0 U up to 50.0 U: increments of 1.0 units
The duration of an extended bolus or a multiwave bolus is adjustable in 15-minute
increments for a time period of up to 24 hours.
Delivery lag time
Adjustable in 15-minute increments from 0 to 60 minutes
Quick bolus – increments
0.2 U / 0.5 U / 1.0 U and 2.0 U
Bolus delivery speed
1.0–2.5 U/min.
Sound pressure of the alarm signal
> 45 dB at a distance of 1 m
Occlusion alarm
Rotation detector
Maximum duration until message
“Maintenance M24: OCCLUSION”**
is displayed
50 hours
Maximum insulin amount until
message “Maintenance M24:
OCCLUSION” is displayed
5.0 U
Maximum limit value for the
system warning in the event of an
occlusion
330 kPa (3.3 bar)
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Technical Data
Technical data of the micropump
Maximum pressure
150 kPa (1.5 bar)
Reservoir
Fillable insulin container
Reservoir fill amount
Maximum: 200 U
Minimum: 80 U (±12 U)
Maximum overdelivery in the event
of an error
0.4 U
Remote control and data transfer
Bluetooth Low Energy, ISM 2.4 GHz communication channel
Communication range
> 1.5 m (line of sight)
IP rating
IP22
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Infusion Assembly
16
16.4 Infusion Assembly
Technical data of the infusion assembly
Micropump holder
Dimensions: Approx. 68 × 40 × 1.65 mm
Cannula
Orange, 6 mm 90° Teflon® soft cannula
Blue, 9 mm 90° Teflon® soft cannula
Cannula fill amount
0.2 U
Maximum period of use
72 hours
Sterility
Sterilized using ethylene oxide for single use according to ISO 11135-1
Protective caps
Silicone caps for the reservoir and the infusion assembly
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Technical Data
16.5 Technical Data of the Insertion Device
Technical data of the insertion device
Declaration of conformity
Roche hereby declares that the radio equipment type Accu-Chek Solo micropump system conforms with the Directive 2014/53/EU. The
full text of the EU declaration of conformity is available at the following Internet address: http://declarations.accu-chek.com
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17
17
Symbols, Abbreviations, Signals
17.1 Symbols
The following symbols appear on the packaging and on the components of the micropump system:
Symbol
Meaning
Consult instructions for use
Caution, refer to safety-related notes in the
instructions for use accompanying this
product.
Symbol
Meaning
Sterilized using ethylene oxide
Manufacturer
Date of manufacture
Follow instructions for use
Catalogue number
Temperature limitation (store at)
Batch code
Use only once
Serial number
Use by
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Symbols, Abbreviations, Signals
Symbol
Meaning
Global Trade Item Number
This product fulfils the requirements of the
European Directive 93/42/EEC on medical
devices.
This product also fulfils the requirements of
the following directives:
jj European Directive 2014/53/EU on the
provision of radio equipment (RED).
jj European Directive 2011/65/EU on the
restriction of the use of certain hazardous
substances in electrical and electronic
equipment (RoHS).
The FCC ID (Federal Communications
Commission Identification) indicates that the
radio frequency equipment has passed the
equipment authorization process for the United
States of America.
The IC ID (Industry Canada Identification)
indicates that the radio frequency equipment
has passed the equipment authorization
process for Canada.
Symbol
Meaning
The compliance mark indicates that the
product complies with the applicable standard
and establishes a traceable link between the
equipment and the manufacturer, importer or
their agent responsible for compliance and for
placing it on the Australian and New Zealand
market.
Keep away from sunlight
Keep dry
Do not use if package is damaged
Admissible humidity range
Admissible air pressure range
Do not throw away
Bluetooth  ® wireless technology
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Symbols
Symbol
17
Meaning
Electronic device of type BF according to the
standard IEC 60601-1.
Non-ionizing radiation
Federal law (USA) restricts this device to sale
by or on the order of a physician
IP20
Protected against solid foreign objects with a
diameter of at least 12.5 mm
Protected against access with a finger
IP22
Protected against solid foreign objects with a
diameter of at least 12.5 mm
Protected against access with a finger
Protected against dripping water when the
casing is tilted by up to 15°
Warning against device use in electromagnetic
or high electrical fields or environments
Device of protection class II
Suitable for indoor use only
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Symbols, Abbreviations, Signals
17.2 Abbreviations
Abbreviation
Meaning
Abbreviation
Meaning
am
Ante meridiem: Before midday (12-hour
clock notation for times before 12 noon)
ISO
International Organization for
Standardization
BE
Broteinheit (bread equivalent)
KE
Kohlenhydrateinheit (carbohydrate unit)
BG
Blood Glucose
LCD
Liquid Crystal Display
°C
Degrees Celsius (or Centigrade)
mg/dL
Milligrams per decilitre
CC
Carbohydrate Choice
mmol/L
Millimoles per litre
DM
Diabetes manager
kPa
Kilopascal
°F
Degrees Fahrenheit
PC
Personal Computer
FCC
Federal Communications Commission
(United States)
PIN
Personal Identification Number (secret code)
pm
Gram
Post meridiem: After midday (12-hour clock
notation for times after 12 noon)
Hour (s)
SD
Standard Deviation
IC
Industry Canada (Canadian
telecommunications authority)
sec.
Seconds
TBR
Temporary Basal Rate
IEC
International Electrotechnical
Commission
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Abbreviations
Abbreviation
Meaning
Unit (International Unit  , also IU)
Unit of measurement for the amount of a
biologically active substance, for example
insulin, referring to the biological activity.
U/h
Insulin amount delivered in units per hour
U100
Insulin concentration. Each millilitre of liquid
contains 100 units of insulin.
USB
Universal Serial Bus
17
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Symbols, Abbreviations, Signals
17.3 Signals
Many features of the micropump system are accompanied by
acoustic signals. Tones and melodies are generated for this
purpose.
Tone
Function/Meaning
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18
18
Appendix
18.1 Guarantee
18.2 Licence Information
The statutory provisions on rights in consumer goods sales in the
country of purchase shall apply.
Licence agreement for open source software:
This product contains open source software components. For
more information on open source software, see the System
information item in the Settings menu of the diabetes manager.
Any changes or modifications to the micropump system not
expressly approved by Roche could render your operating
guarantee for the Accu-Chek Solo micropump system invalid.
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Appendix
18.3 Customer Support and Service
Centre
If you encounter problems, have questions regarding operation or
need additional information about the Accu-Chek Solo micropump
system, contact your Customer Support and Service Centre.
For contact details of the responsible customer support and
service centre, see below.
Do not attempt to repair or modify the components of the
micropump system yourself. Our staff will help solve any
problems you might be experiencing with the micropump system
from Roche.
Australia
Accu-Chek Enquiry Line: 1800 251 816
Pump Support: 1800 633 457
www.accu-chek.com.au
Distributed in the United Kingdom by:
Roche Diabetes Care Limited
Charles Avenue, Burgess Hill
West Sussex, RH15 9RY, United Kingdom
Accu-Chek Pump Careline 1):
UK Freephone number: 0800 731 22 91
ROI Freephone number: 1 800 88 23 51
1)
calls may be recorded for training purposes
Some mobile operators may charge for calls to these numbers.
burgesshill.insulinpumps@roche.com
www.accu-chek.co.uk
www.accu-chek.ie
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Supplies and Accessories
18
18.4 Supplies and Accessories
For information on the availability of additional Accu-Chek
products and accessories in your country, contact the reponsible
Accu-Chek Customer Support and Service Centre.
Note
Use only supplies and accessories from Roche. Otherwise,
you risk malfunctions of the micropump system, incorrect
test results and over- or under-delivery of insulin.
Supplies for the micropump system
jj Accu-Chek Solo reservoir assembly
jj Accu-Chek Solo cannula assembly and micropump holder
jj Accu-Chek Solo micropump
jj Accu-Chek Solo insertion device
Supplies for the blood glucose test
jj Accu-Chek Aviva test strips
jj Accu-Chek Aviva control solutions
jj Accu-Chek FastClix finger pricker
jj Accu-Chek FastClix lancet drums
Accessories
jj Charging cradle for the diabetes manager
jj Carry case/belt pouch
(Accu-Chek carry case/Accu-Chek belt pouch)
jj Rechargeable battery for the diabetes manager
jj Battery door for the diabetes manager
jj Charger for the diabetes manager
jj USB cable
If you need to replace defective system components or need
another User’s Manual for the micropump system, contact your
Customer Support and Service Centre.
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Appendix
18.5 Disposing of the Micropump System
w WARNING
All objects which can come into contact with human bodily
fluids carry a potential risk of infection. There is a risk that the
objects may transmit infections. Dispose of used micropump
system components because using them more than once may
result in infections being transmitted.
Since your micropump system may come into contact with blood
during use, it carries a risk of infection. Therefore, it falls outside
the scope of the European Directive 2012/19/EU (directive on
waste electrical and electronic equipment) and cannot be
disposed of with other electronic devices.
Dispose of the used micropump system components according to
local regulations.
Rechargeable battery of the diabetes manager
Dispose of the battery correctly and recycle it according to local
regulations.
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