Rose Electronic Ultralink Ul V3 Users Manual UL2 0

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UltraLink

KVM REMOTE ACCESS

10707 Stancliff Road Phone (281) 933-7673

Houston, Texas 77099 Internet: WWW.ROSE.COM

INSTALLATION AND OPERATIONS

MANUAL

LIMITED WARRANTY

No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any

means, electronic or mechanical, including photocopying and recording, without the prior written

permission of Rose Electronics

Rose Electronics Part # MAN-UL2.0

Printed in the United States of America Revision 2.0

Rose Electronics

warrants the UltraLink™ to be in good working order for one year from the date of purchase from

Rose Electronics or an authorized dealer. Should this product fail to be in good working order at any time during this

one-year warranty period, Rose Electronics will, at its option, repair or replace the Unit as set forth below. Repair

parts and replacement units will be either reconditioned or new. All replaced parts become the property of Rose

Electronics. This limited warranty does not include service to repair damage to the Unit resulting from accident,

disaster, abuse, or unauthorized modification of the Unit, including static discharge and power surges.

Limited Warranty service may be obtained by delivering this unit during the one-year warranty period to Rose

Electronics or an authorized repair center providing a proof of purchase date. If this Unit is delivered by mail, you

agree to insure the Unit or assume the risk of loss or damage in transit, to prepay shipping charges to the warranty

service location, and to use the original shipping container or its equivalent. You must call for a return authorization

number first. Under no circumstances will a unit be accepted without a return authorization number. Contact an

authorized repair center or Rose Electronics for further information.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO A PERIOD

OF ONE YEAR FROM THE DATE OF PURCHASE, AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED,

WILL APPLY AFTER THIS PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED

WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTED ABOVE, YOUR SOLE REMEDY

SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE. IN NO EVENT WILL ROSE ELECTRONICS BE

LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER

INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR THE INABILITY TO USE

SUCH PRODUCT, EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL

DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY NOT APPLY TO YOU. THIS WARRANTY

GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM

STATE TO STATE

IBM ®, AT, and PS/2 are trademarks of International Business Machines Corp.

Microsoft ® and Microsoft Windows™ are registered trademarks of Microsoft Corp.

Apple, Macintosh, and ADB are trademarks of Apple Computer, Inc.

Sun is a registered trademark of Sun MicroSystems Inc.

Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owner.

NOTE: This equipment has been tested and found to comply with the

limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against

harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the

FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY

CANADA

RADIO-FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio frequency energy and if not

installed and used properly, that is, in strict accordance with the manufacturer’s

instructions, may cause interference to radio communication. It has been tested and

found to comply with the limits for a Class B digital device in accordance with the

specifications of Part 15 of FCC rules, which are designed to provide reasonable

protection against such interference when the equipment is operated in a commercial

environment. Operation of this equipment in a residential area is likely to cause

interference, in which case the user at his own expense will be required to take

whatever measures may be necessary to correct the interference.

Changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment. This digital

apparatus does not exceed the Class B limits for radio noise regulation of industry

Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les

limites applicables aux appareils numériques de la classe B prescrites dans le

Règlement sur le brouillage radioélectrique publié par Industrie Canada.

EUROPEAN UNION DECLARATION OF CONFORMITY

ACCORDING TO COUNCIL DIRECTIVE 89/336EEC

This equipment is in conformity with the requirements

of the European EMC directive

89/336/EEC in respect of:

EN55022: (Class B)

EN50082-1 / EN60555-2, and

The Low Voltage Directive.

UltraLink Quick Start Guide

All Models

The following 12 pages are Quick Start Guides for all UltraLink models

Pages A, B, C – Model UL-V3

Pages D, E, F – Model UL-LV3

Pages G, H, I – Model UL-DV3

Pages J, K, L – model UL-QV3

Refer to the appropriate pages for your model

Introduction

The installation assumes the following:

 You have an active Ethernet TCP/IP network.

 You are connecting the UltraLink to a standalone

computer or KVM switch.

 You have a PC on the network where you will

install the Viewer software.

Connections

Connect the cables to the UltraLink.

 Connect your keyboard, monitor, and mouse to the

connectors on the bottom row as shown.

 Connect the network cable (not provided) to your

10MB or 100MB Ethernet network port.

 Connect the DB25 connector to a KVM switch or to

a standalone computer with one or the other

provided cables.

Note: These instructions do not apply to installation of

the local KVM port, please refer to the UltraLink

manual for instructions on how to connect it.

UltraLink configuration

Configure the UltraLink IP address

 Power on the UltraLink and you will see its

start-up splash screen. Wait for the green screen.

 Hit F10 to go to the UltraLink configuration. The

screen changes color from green to gray.

 Hit F1 if you want to read some help.

 Enter a user ID of “admin” with no password.

 Enter the IP address, subnet mask, optional

gateway address, TCP port, and Speed/duplex.

 Hit F10 to save the network information.

 The UltraLink is now active at this address.

 Use the DB25 to DB25 cable to connect to

the KVM port of a Rose KVM switch.

 Use the DB25 to HD15-PS2-PS2 cable to

connect to a standalone computer or another

KVM switch.

UltraLink Quick Start Guide version 1.2 Copyright Rose Electronics 2002

Viewer installation

Install the Viewer on a PC on your network.

 Two installation diskettes are provided.

 Insert the setup diskette and run setup.

 You will be guided through a standard Windows-style

installation process.

 Click through to specify the installation directory and

if you want the associated start menu folder,

desktop, and quick launch icons.

 Read the readme file for late breaking developments.

Viewer configuration

Configure the Viewer’s IP address.

 Run the UltraLink Viewer program.

 Go to the Settings-Connections tab and use Edit

Location to modify Default to a name of your

choosing.

 Change the IP address to the one previously

given to the UltraLink.

 Once you click OK, the new location name

appears on the UltraLink tool bar.

 Click help if you want to know more about the Viewer

or proceed below to make a connection.

Viewer operation

Make a connection.

 Hit the connect icon (second from the left) or click on

Connect. A logon box should appear.

 Enter the user ID of “admin” and no password.

 After a moment, you should see the video attached

to the UltraLink.

 The pass-through message box appears. Click OK

to forward your local keyboard and mouse to the

remote computer.

 Hit Ctrl-Alt-P to exit the Viewer from pass-

through mode or move the mouse rapidly.

 Don’t forget to go to the Settings-Security tab to

change the user ID and password for its unsecured

default value.

 Refer to the manual or Viewer help for further

exploration.

UltraLink UL-V3

Connector Label Type/Usage

POWER IEC320 / 115-230 VAC, 50-60Hz, Auto-switching

A USB Type A / USB keyboard / mouse

B Serial (2) DB9 (Reserved)

C VGA-In Video loopback

D Monitor HD15M / KVM monitor

E SWITCH/CPU DB25F / KVM switch or standalone computer

connection

F Keyboard MiniDin6 / KVM keyboard

G Mouse MiniDin6 / KVM mouse

H VGA-Out Video loopback

I NETWORK RJ45 / Network connection (10MB / 100MB)

A B C D E

F G H I

POWER

UltraLink Quick Start Guide version 1.2 Copyright Rose Electronics 2002

Introduction

The installation assumes the following:

 You have an active Ethernet TCP/IP network.

 You are connecting the UltraLink to a standalone

computer or KVM switch.

 You have a PC on the network where you will install

the Viewer software.

Connections

Connect the cables to the UltraLink.

 Connect your keyboard, monitor, and mouse to the

corresponding UltraLink rear connectors.

 Connect the network cable (not provided) to your

10MB or 100MB Ethernet network port.

 Connect the DB25 connector to a KVM switch or to

a standalone computer with one of the provided

cables. Use the DB25 to DB25 cable to connect to

the KVM port of a Rose KVM switch. Use the DB25

to HD15-PS2-PS2 cable to connect to a standalone

computer or another KVM switch.

Note: These instructions do not apply to installation of

the local KVM port, please refer to the UltraLink

manual for instructions on how to connect it.

UltraLink configuration

Configure the UltraLink IP address

 Power on the UltraLink and you will see its

start-up splash screen. Wait for the green screen.

 Hit F10 to go to the UltraLink configuration. The

screen changes color from green to gray.

 Enter a user ID of “admin” with no password.

 Enter the IP address, subnet mask, optional

gateway address, TCP port, and Speed/duplex.

 Hit F10 to save the network information.

 The UltraLink is now active at this address

 Hit F1 if you want to read some help.

UltraLink UL-LV3 Quick Start Guide version 1.2 Copyright Rose Electronics 2002

Viewer installation

Install the Viewer on a PC on your network.

 Two installation diskettes are provided.

 Insert the setup diskette and run setup.

 You will be guided through a standard Windows-style

installation process.

 Click through to specify the installation directory and

if you want the associated start menu folder,

desktop, and quick launch icons.

 Read the readme file for late breaking developments.

Viewer configuration

Configure the Viewer’s IP address.

 Run the UltraLink Viewer program.

 Go to the Settings-Connections tab and use Edit

Location to modify Default to a name of your

choosing.

 Change the IP address to the one previously

assigned to the UltraLink.

 Once you click OK, the new location name

appears on the UltraLink tool bar.

 Click help if you want to know more about the Viewer

or proceed below to make a connection.

Viewer operation

Make a connection.

 Hit the connect icon (second from the left) or click on

Connect. A logon box will appear.

 Enter the user ID of “admin” and no password.

 After a moment, you should see the video attached

to the UltraLink.

 The pass-through message box appears. Click OK

to forward you local keyboard and mouse to the

remote computer.

 Hit Ctrl-Alt-P to exit the Viewer from the pass-

through mode or move the mouse rapidly.

 Don’t forget to go to the Settings-Security tab to

change the user ID and password from its unsecured

default value.

 Refer to the manual or Viewer help for further

exploration.

UltraLink UL-LV3

Rose Electronics 10707 Stancliff Road, Houston, Texas 77099 USA

281-933-7673 800-333-9343 (USA) +44 (0) 1264 850574 (Europe) +65 6324 2322(Far East)

W W W . R O S E . C O M

Connector Label Type/Usage

A SERIAL DB9M/ Serial ports for modem or serial device

(Reserved for future use)

B MONITOR HD15F / Local monitor connection

C SWITCH/CPU DB25F / KVM switch or standalone computer

connection

D KEYBOARD PS/2 / Local keyboard connection

E MOUSE PS/2 / Local mouse connection

F SERIAL DB9M/ Serial ports for modem or serial device

(Reserved for future use)

G NETWORK RJ45 / Network connection (10MB / 100MB)

POWER IEC320 / 115-230 VAC, 50-60Hz, Auto-switching

A B C

POWER D E F

Introduction

The installation assumes the following:

 The Dual UltraLink consists of two independent

modules. Each one must be set-up and configured.

 You have an active Ethernet TCP/IP network.

 You are connecting the UltraLink to two standalone

computers or a KVM switch.

 You have a PC on the network where you will

install the Viewer software.

Connections

Connect the cables to the UltraLink.

 Connect a keyboard, monitor, and mouse to the

appropriate connectors on one or both modules..

 Connect two network cables (not provided) to a

10MB or 100MB Ethernet network port or hub.

 Connect two DB25 connector to a KVM switch or

two standalone computers with one of the provided

cables. Use the DB25 to DB25 cable to connect to

the KVM port of a Rose KVM switch. Use the

DB25 to HD15-PS2-PS2 cable to connect to a

standalone computer or another KVM switch.

Note: These instructions do not apply to installation of

the local KVM port. Please refer to the UltraLink

manual for instructions on how to connect it.

UltraLink configuration

Configure the UltraLink IP addresses

 Power on the UltraLink and you will see its

start-up splash screen. Wait for the green screen.

 Hit F10 to go to the UltraLink configuration. The

screen changes color from green to gray.

 Hit F1 if you want to read some help.

 Enter a user ID of “admin” with no password.

 Enter the IP address, subnet mask, optional

gateway address, TCP port, and Speed/duplex.

 Hit F10 to save the network information.

 The UltraLink is now active at this address.

 Repeat the above set-up for the other module. .

Viewer installation

Install the Viewer on a PC on your network.

 Two installation diskettes are provided.

 Insert the setup diskette and run setup.

 You will be guided through a standard Windows-style

installation process.

 Click through to specify the installation directory and

if you want the associated start menu folder,

desktop, and quick launch icons.

 Read the readme file for late breaking developments.

Viewer configuration

Configure the Viewer’s IP addresses.

 Run the UltraLink Viewer program.

 Go to the Settings-Connections tab and use Edit

Location to modify Default to a name of you

choosing.

 Change the IP address to one that was assigned to

one of the two UltraLinks. Click OK. This sets up the

first UltraLink.

 Click on “Add Location” and add the second

UltraLink to the Viewer. Enter its correct IP address.

This sets up the second UltraLink. Once you click

OK, the new location name appears on the UltraLink

tool bar.

 Click help if you want to know more about the Viewer

or proceed below to make a connection.

Viewer operation

Make a connection.

 Hit the connect icon (second from the left) or click on

Connect. A logon box should appear.

 Enter the user ID of “admin” and no password.

 After a moment, you should see the video attached

to the UltraLink.

 The pass-through message box appears. Click OK

to forward you local keyboard and mouse to the

remote computer.

 Hit Ctrl-Alt-P to exit the Viewer from pass-

through mode or move the mouse rapidly.

 Don’t forget to go to the Settings-Security tab to

change the user ID and password for its unsecured

default value.

 Refer to the manual or Viewer help for further

exploration.

UltraLink UL-DV3

Rose Electronics 10707 Stancliff Road, Houston, Texas 77099 USA

281-933-7673 800-333-9343 (USA) +44 (0) 1264 850574 (Europe) +65 6324 2322(Far East)

W W W . R O S E . C O M

Connector Label Type/Usage

A SERIAL DB9M/ Serial ports for modem or serial device

(Reserved for future use)

B MONITOR HD15F / Local monitor connection

C SWITCH/CPU DB25F / KVM switch or standalone computer

connection

D KEYBOARD PS/2 / Local keyboard connection

E MOUSE PS/2 / Local mouse connection

F SERIAL DB9M/ Serial ports for modem or serial device

(Reserved for future use)

G NETWORK RJ45 / Network connection (10MB / 100MB)

POWER IEC320 / 115-230 VAC, 50-60Hz, Auto-switching

A B C A B C

D E F G

D E F G POWER

MODULE

Introduction

The installation assumes the following:

 You have an active Ethernet TCP/IP network.

 You are connecting the UltraLink to four standalone

computers or a KVM switch.

 You have a PC on the network where you will install

the Viewer software.

Connections

Connect the cables to the UltraLink.

 The Quad UltraLink consists of four independent

modules. Each one must be setup and configured.

 Connect a keyboard, monitor, and mouse to the

appropriate connectors on one of the modules.

 Connect a network cable (not provided) to your 10MB

or 100MB Ethernet network port.

(Note: The four network outputs can be connected

to a hub)

 Connect the DB25 connectors to a KVM switch or to

four standalone computers with one of the provided

cables. Use the DB25 to DB25 cable to connect to

the KVM ports of a Rose KVM switch. Use the Db25

to HD15-PS/2-PS/2 cable to connect to a standalone

computer or another KVM switch.

Note: These instructions apply for each of the 4 modules

UltraLink configuration

Configure the UltraLink IP address

 Power on the UltraLink and you will see its

start-up splash screen. Wait for the green screen.

 Hit F10 to go to the UltraLink configuration. The

screen changes color from green to gray.

 Hit F1 if you want to read some help.

 Enter a user ID of “admin” with no password.

 Enter the IP address, subnet mask, optional gateway

address, TCP port, and Speed/duplex for this

UltraLink.

 Hit F10 to save the network information.

 This UltraLink is now active at this address.

 Repeat the above procedure for each of the four

UltraLink modules.

Viewer installation

Install the Viewer on a CP on your network.

 Two installation diskettes are provided.

 Insert the setup diskette and run setup.

 You will be guided through a standard Windows-style

installation process.

 Click through to specify the installation directory and

if you want the associated start menu folder,

desktop, and quick launch icons.

 Read the readme file for late breaking developments.

Viewer configuration

Configure the Viewer’s IP address.

 Run the UltraLink Viewer program.

 Go to the Settings-Connections tab and use Edit

Location to modify Default to a name of you

choosing.

 Change the IP address to one that was assigned to

one of the four UltraLink modules, Click OK. This

sets up the first UltraLink.

 Click on “Add Location” and add the other three

UltraLink modules to the Viewer. Enter its correct IP

address. This sets up the next UltraLink module.

Once you click OK, the new location name appears

on the UltraLink tool bar.

 Repeat the “Add Location” function for the other

UltraLink modules.

Viewer operation

Make a connection.

 Hit the connect icon (second from the left) or click on

Connect. A logon box should appear.

 Enter the user ID of “admin” and no password.

 After a moment, you should see the video attached

to the UltraLink.

 The pass-through message box appears. Click OK

to forward you local keyboard and mouse to the

remote computer.

 Hit Ctrl-Alt-P to exit the Viewer from pass-

through mode or move the mouse rapidly.

 Don’t forget to go to the Settings-Security tab to

change the user ID and password for its unsecured

default value.

 Refer to the manual or Viewer help for further

exploration.

UltraLink UL-QV3

Rose Electronics 10707 Stancliff Road, Houston, Texas 77099 USA

281-933-7673 800-333-9343 (USA) +44 (0) 1264 850574 (Europe) +65 6324 2322(Far East)

W W W . R O S E . C O M

Connector Label Type/Usage

A SERIAL DB9M/ Serial ports for modem or serial device

(Reserved for future use)

B MONITOR HD15F / Local monitor connection

C SWITCH/CPU

DB25F / KVM switch or standalone computer

connection

D KEYBOARD PS/2 / Local keyboard connection

E MOUSE PS/2 / Local mouse connection

F SERIAL DB9M/ Serial ports for modem or serial device

(Reserved for future use)

G NETWORK RJ45 / Network connection (10MB / 100MB)

POWER IEC320 / 115-230 VAC, 50-60Hz, Auto-switching

A B C A B C

D E F G

D E F G POWER

MODULE

Table of Contents

NTRODUCTION

................................................................................................................ 1

Front Panel .................................................................................................................. 5

Back Panel .................................................................................................................. 5

ETTING

TARTED

........................................................................................................... 6

In the Box.................................................................................................................... 6

You Will Need ............................................................................................................ 6

ONNECTIONS

.................................................................................................................. 7

There are two ways to connect the UltraLink............................................................. 7

TART

......................................................................................................................... 8

Power On .................................................................................................................... 8

About Logins .............................................................................................................. 9

Using Configure Login for the First Time................................................................ 10

Using Connect Login for the First Time................................................................... 10

The Configure Screen ............................................................................................... 11

Connect Contention .................................................................................................. 12

Password Defeat........................................................................................................ 12

NSTALLING THE

LTRA

INK

IEWER

........................................................................... 13

Requirements ............................................................................................................ 13

The Setup Wizard ..................................................................................................... 13

Using the Viewer for the First Time ......................................................................... 14

IEWER

CREEN

..................................................................................................... 15

The Title Bar ............................................................................................................. 15

Menu Commands ...................................................................................................... 15

The Toolbar............................................................................................................... 15

The Display Area ...................................................................................................... 16

The Status Bar........................................................................................................... 17

Windows Buttons...................................................................................................... 17

Question Mark Help.................................................................................................. 18

ENU

OMMANDS

........................................................................................................ 19

File ............................................................................................................................ 19

Connect ..................................................................................................................... 20

View.......................................................................................................................... 20

Shortcuts ................................................................................................................... 23

Settings...................................................................................................................... 24

Help........................................................................................................................... 26

ONFIGURATION

ETTINGS

............................................................................................ 27

Connections............................................................................................................... 28

Keyboard and Mouse ................................................................................................ 30

KVM Switch ............................................................................................................. 33

Security ..................................................................................................................... 35

ONNECTING AND

OGGING

...................................................................................... 39

Connecting ................................................................................................................ 39

Login......................................................................................................................... 39

Pass-through Mode ................................................................................................... 40

Disconnecting ........................................................................................................... 42

IEW

ODES

................................................................................................................. 43

Scaled / Scrolled ....................................................................................................... 43

Auto Size................................................................................................................... 44

Full Screen / Windowed............................................................................................ 45

Color Modes.............................................................................................................. 46

SING A

KVM

WITCH

.................................................................................................. 47

KVM Switch Features............................................................................................... 47

Remote Computer Select .......................................................................................... 47

Quad Screen .............................................................................................................. 48

Switch File Import and Export.................................................................................. 49

AFETY

............................................................................................................................ 3

PPENDIX

ACK MOUNT

........................................................................................... 52

Rack mount illustration............................................................................................. 52

NDEX

............................................................................................................................ 53

Introduction

UltraLink User Manual

Introduction

KVM Remote Access

Access your servers anywhere in the world from the UltraLink Viewer program

Features and Benefits

UltraLink is a powerful product that extends the range of access to your computers to

anywhere in the world. Its advanced design makes it compatible with industry standard

KVM switches and computers. It is most commonly used to extend a KVM switch’s user

port to be accessed by either a LAN, WAN, or dial-up connection.

Connect the unit to a standalone computer or KVM switch and your Ethernet network.

Assign an IP address to the UltraLink and run the remote access client from any

workstation.

You can access the server just like you were standing in front of it, but you can be at home,

work, or half way around the world. Easy to configure security features, prevent

unauthorized access.

The UltraLink has a sophisticated scaling feature allowing you to position any size image of

your server anywhere on your screen. Now you can monitor servers while you work on

other tasks. It is also ideal for fast updates over slow links because less data is sent.

Because the unit is a fully embedded product with no hard drive or complicated operating

system, you are ensured of the highest reliability and availability.

A maximum resolution of 1280 x 1024 is supported for access to not only PCs, but also Sun

and other high-resolution computers. You can also access the UltraLink through its serial

port for dial-up modem access. The UltraLink also features a local KVM port for access

directly at the unit.

 Connect to remote computer over Ethernet or dial-up

 Up to 1280x1024 resolution

 1U high chassis

 Easy to install, just give it an IP address and run the remote client application

 Compatible with all Rose KVM products and other KVM devices

 Local KVM port to access computers at UltraLink location

 Scaling of computer image reduces amount of data sent and permits fast screen

updates over slow links

 Quad screen mode allows you to see four servers from one screen

Introduction

UltraLink User Manual

 Front panel shows power and currently connected input port either net, serial, or local

KVM

 Solid-state embedded unit has no disk drive for maximum reliability

 Remote client application is simple to use, installs very easily, and requires no

licensing

 Password security prevents unauthorized configuration

 Made in USA

 One-year warranty

Installation

UltraLink is easy to install. Just connect the UltraLink to your standard 10/100 Ethernet

network, a keyboard, monitor, and mouse, and a KVM switch or standalone computer.

You can also connect a modem if you like for dial-up access. An IP address is assigned

from a simple menu at the local KVM port on the UltraLink. That completes the basic

UltraLink installation. Now go to a PC on the network and run the UltraLink Viewer

provided. Enter the IP address of the UltraLink and hit the connect icon. You are now

prompted for a password. Enter the correct password and you will be connected to the

switch or standalone computer as if you were directly connected.

Operation

The UltraLink has three access points to the switch or standalone computer: Ethernet,

serial, and a local KVM port. The local KVM port is an integrated switched analog port.

When you connect the UltraLink to a KVM switch, the integrated local KVM port

allows you to have direct analog access to the switch, so you do not lose the KVM port

on the switch. From the local KVM port, you are able to configure the basic network

and password information. All access to the attached computers is through a menu. The

menu prompts you to enter the password. Once the correct password is entered, if no

one else is connected you are granted access. Otherwise, you are informed that another

connection is in progress and you are denied access. If you use the Administrator

password, you can override the connection in progress for immediate connection.

Server Windowing

You can choose the size of the window that you work with. This allows you to either

park a scaled image of your server in the corner of your screen or work with it at full

resolution. By resizing the UltraLink window, you automatically communicate to the

UltraLink unit, which then sends scaled video to fit your resized window. When using a

reduced window, less data is sent improving performance and reducing network

bandwidth. If you wish, you can run in -scaled, scrolled, or full-screen modes.

Introduction

UltraLink User Manual

Security

The UltraLink is designed with the highest thoughts about security. For maximum

security, the connection is encrypted with Blowfish or triple DES. You can also

program a timeout that automatically will disconnect the session when no keyboard or

mouse activity is detected.

Quad-Screen Mode

You can view four servers at one time with the quad-screen mode. This integrated high

performance feature is easy to setup and use. Simply select the servers that you want to

be viewed and enter quad-screen mode. All servers are viewed in real time and are

automatically scaled to fit their quadrant of the screen.

Color Modes and Resolution

The UltraLink hardware supports full 16-bit color. It can be programmed to use black

and white, gray scale, or color. This feature is excellent for slow links or to reduce

network bandwidth.

Mouse Cursors

Competing products suffer from an annoying presence of two mouse cursors and the

requirement to synchronize the two cursors. The UltraLink uses one mouse cursor in a

very intuitive style to access the remote connection. Switching between the remote

servers and the applications on your own PC is smooth and effortless.

Video Resolution

Competing products would have you adjust complicated controls to get the optimum

video quality. The UltraLink does it all automatically. It also supports up to

1280x1024@76Hz to allow you to access the standard Sun computer resolution.

Flash Memory

To support the latest devices and provide continuing features and support, UltraLink

contains flash memory. We provide free lifetime firmware upgrades, available from our

FTP site. Load new firmware into the UltraLink to add new features or support new

equipment.

Introduction

UltraLink User Manual

Specifications

UL-V3 UltraLink remote access unit

Dimensions 16.7” W x 9.70” D x 1.75” H (1U) 42.4 W x 24.6 D x 4.4 cm

Weight 8 lbs. (3.6 kg)

Power Auto Switching, 115-230 VAC, 50/60 Hz, 750 ma, 100 watts

Connectors Power: IEC 320 standard receptacle

Local KVM: Video - HD15F, Keyboard - MD6F, Mouse - MD6F

Switch or computer: DB25 female

Ethernet port: RJ45

Serial port: DB9 male

Video

bandwidth

150Mhz

Chassis Electro galvanized steel, black powder coated

Controls Power On / Off Switch

Indicators LEDs: Power, Net, Serial, Local, Ethernet link, 10/100MB

Ethernet speed

Environment

0°-45° C, 5%-80% non-condensing rel. humidity

Approvals UL, cUL, TUV, CE, VCCI

Introduction

UltraLink User Manual

Front Panel

Figure 1 Front panel lamps indicate state of the UltraLink

Lamp Indication

POWER AC Power is applied

NET TCP/IP user logged in

SERIAL Serial device user logged in

LOCAL Local user is logged in

Table 1 Front panel indicators

Back Panel

Figure 2 External connections on the back panel

Connector Usage

USB USB ports reserved for future use

COM1/COM2 Serial ports used for modem and reserved for

future use

KEYBOARD Connects to PS/2 keyboard

MOUSE Connects to PS/2 mouse

MONITOR Connects to monitor (local port used)

VGA-IN Connects to loop cable (local port used)

VGA-OUT Connects to loop cable (local port used)

or monitor (local port not used)

SWITCH/CPU

Connects to user side of KVM switch

or standalone computer

NETWORK Connects to 10MB / 100MB Ethernet interface

POWER 115 / 230 VAC, 50-60 Hz Auto switching

Table 2 Back panel connectors

Getting Started

UltraLink User Manual

Getting Started

In the Box

The following items are included with your UltraLink:

 UltraLink unit

 Power cord

 Cable from UltraLink to Rose switch (DB25 male to DB25 male)

 Cable from UltraLink to standalone computer or other KVM switch (DB25 male to

VGA-PS2-PS2 male

 Video loop cable used when local port is connected (VGA to VGA)

 UltraLink Viewer software (two diskettes)

 19” rack-mount brackets

 UltraLink manual

 Quick start guide

You Will Need

You will need the following items to connect and use your UltraLink:



Active Ethernet TCP/IP network



RJ-45 network cable



Standalone computer or KVM switch to be viewed and accessed



PC on network to have Viewer software loaded and act as Viewer



PC keyboard with PS/2 connector



PS/2 mouse (optional)



VGA monitor

This product is not intended for connection to

telecommunication network voltages (TNV) circuits

Connections

UltraLink User Manual

Connections

There are two ways to connect the UltraLink

The local KVM is a KVM station connected directly to the UltraLink. It can access

the Switch/CPU device attached to the UltraLink with the connect login described

later. If you don’t need the local KVM (example in the Quick Start Guide) then

connect the cables as shown in Figure 3. This simplifies the cabling and allows you

to view the power up progress of the UltraLink. The keyboard, monitor, and mouse

can be removed after using them to configure the UltraLink’s IP address.

If you require the local KVM, connect the cables as shown in Figure 4. When

connected in this way, you will not see anything on the local monitor until the

UltraLink completes its power-on process (about 25 seconds).

SWITCH/CPU NETWORK

KEYBOARD

MONITOR

MOUSE

Figure 3 Cable connections, local KVM not used

SWITCH/CPUNETWORK

VIDEOLOOPCABLE

KEYBOARD MONITORMOUSE

Figure 4 Cable connections, local KVM used

Start Up

UltraLink User Manual

Start Up

Power On

Connect the UltraLink to a power source and turn the power switch on. If the green

power led on the front panel does not illuminate, turn the power off, check your

power source, and wait at least 15 seconds before turning power on again.

After the UltraLink completes a self-test and start-up, it displays the connect login

screen. If you have connected the video loop cable, your monitor may remain blank

for up to 25 seconds before a login screen appears.

If no login screen appears, check the connections as shown in Figure 3.

Figure 5 The connect login screen

Start Up

UltraLink User Manual

About Logins

A default administrator account exists for initial configuration when the UltraLink

first starts up. The user ID is admin and there is no password.

IMPORTANT One of the first steps an administrator should perform is to secure

the user ID and password for the default administrator account.

Change them with the UltraLink Viewer using the default account

and the Security Settings dialog. If you forget the administrator

user ID or password, override the user ID and password check as

described in Password Defeat.

There are two types of logins:

• Connect login — connects the local KVM to the Switch/CPU device attached

to the UltraLink

• Configure login — configures the IP address

Press the F9 key to display the connect login screen or the F10 key to display the

configure login screen. Each screen is a different color. You must use the

administrator user ID for the configure login.

You may press the F1 key to view help text on a login screen. Press F1 again to

remove the help text from the screen.

Figure 6 The configure login screen

Start Up

UltraLink User Manual

Using Configure Login for the First Time

Only basic communication settings are required on the UltraLink to make it

accessible to a Viewer. An administrator performs other settings, such as user

management, security, and switch configuration from the UltraLink Viewer program.

To configure the UltraLink for remote login by the UltraLink Viewer program, enter

a TCP/IP address as follows:

• Press F10 to display the gray configure login screen.

• Login at the configure login screen using Rose as user name and no password.

• Enter IP address, subnet mask, and gateway address.

• Press F10 to save the configuration data and to return to connect login screen.

The changes are effective immediately.

Using Connect Login for the First Time

Perform the following steps to verify cable installation and to access the device

connected to the Switch/CPU port from the UltraLink local KVM.

• Press F9 to display the green connect login screen.

• Login at the connect login screen using admin as user ID and no password.

• Verify that the keyboard, mouse, and video perform properly.

• Press Ctrl, Alt, and the L key simultaneously to exit the connect login.

If you do not see the video of the connected device or see an invalid mode screen,

check the cable connections as shown in Figure 4.

Figure 7 Invalid mode screen

Start Up

UltraLink User Manual

IMPORTANT To exit the connect login screen, press Ctrl, Alt, and the L key

simultaneously.

The Configure Screen

Move between fields on the configure screen by pressing the up and down arrow

keys. As you move from one field to another, values are validated. If you enter an

invalid value, the arrow keys do not function until you either correct the value or

press the Esc key. If you press the Esc key, the original value is restored in the field.

Edit within a field by using left and right arrow keys, and the delete and backspace

keys.

IP Address

The UltraLink uses a fixed IP address. Change the default address to permit remote

access by the UltraLink Viewer program. Enter a valid IP address in the standard

dotted-decimal format, e.g. 192.168.1.71.

Subnet Mask

Enter a valid subnet mask in the subnet mask field, e.g. 255.255.255.0. The

UltraLink does not apply an invalid subnet mask and reverts to the last known good

subnet mask.

Gateway

Gateway is an optional field. Enter a gateway address to allow access to the

UltraLink from networks other than the one defined by IP address and subnet mask.

Enter a valid IP address in the standard dotted-decimal format, e.g. 192.168.1.1.

Figure 8 The configure screen

Start Up

UltraLink User Manual

Saving or Abandoning Changes

Press the F10 key to apply network settings immediately and to make the UltraLink

available to Viewers on the network. Press F9 to cancel the changes. After saving or

canceling your changes, the connect login screen is displayed. To change the

settings, login again at the configure login screen.

Connect Contention

The UltraLink disallows a connection to the local KVM and a Viewer at the same

time. If you login as an administrator, and a Viewer is connected, you send a

message to the Viewer indicating that an administrator has logged in and you

disconnect the Viewer.

As a security precaution, you must login again after disconnecting the Viewer. This

protects against the possibility that you are using the Viewer to login to the local

KVM port (connected to a KVM switch) of the UltraLink that connects to your

Viewer. Instead of logging in and disconnecting yourself, leaving the UltraLink

logged in, you must login again.

If you login with a non-administrator account, the connect login fails and the remote

connection is unaffected.

Password Defeat

If you forget the administrator’s user ID or password, remove the cover of the

UltraLink and place a jumper on the pins labeled, PASSWORD DEFEAT. When this

jumper is in place, a connect login or configure login succeeds with any user ID and

password and the login will be as an administrator. Once logged in, set a new

administrator user ID and password. A reminder that the PASSWORD DEFEAT

jumper is place displays on the UltraLink login screens and when a Viewer logs in.

Installing the UltraLink Viewer

UltraLink User Manual

Installing the UltraLink Viewer

Requirements

The UltraLink Viewer runs on most Windows PC installations.

Minimum Hardware

• 133 megahertz PC with 32 Mb of system memory and 4 Mb of free disk space

• VGA display adapter and monitor, capable of 640 x 480 resolution

• Keyboard and mouse

Microsoft Windows

• Microsoft Windows 95 or above

• Network connection with TCP/IP protocol

The Setup Wizard

The Setup Wizard guides you through installation of the UltraLink Viewer.

Look for the setup file to install the UltraLink Viewer:

• On setup media included with the UltraLink unit

• From the UltraLink web page at www.rosel.com/htm/supportulfirmware.htm

Figure 9 The Setup Wizard

Installing the UltraLink Viewer

UltraLink User Manual

You may choose the folder in which you install the Viewer. Start the Viewer using

one of the items optionally created by the Setup Wizard: Desktop icon, Quick

Launch icon, or Windows Start Menu entry.

Using the Viewer for the First Time

IMPORTANT Pass-through mode takes control of your keyboard and mouse

away from your computer and passes it to a remote computer

attached to the UltraLink. To regain control of your computer’s

keyboard and mouse: hold down the Ctrl, Alt and P keys

simultaneously. You may also use mouse escape movements

defined in the Settings menu to exit pass-through mode.

Full-screen mode takes control of your monitor and uses the

whole screen to display a remote computer’s screen. To regain

control of your monitor, hold down the Ctrl, Alt and F keys

simultaneously. Exiting pass-through mode also returns control

from full-screen mode.

Connect

Click the Connect icon in toolbar of the UltraLink Viewer and wait for the login box

to appear.

After a moment, you should see the video attached to the UltraLink. When the pass-

through warning message appears, click the OK button to forward your local

keyboard and mouse to the remote computer. If you are prompted with the full-

screen warning message, click the Cancel button.

Administrator Tasks

If you are an administrator, you may also change the default administrator account

user ID and password at this time. Other administration tasks are:

• Add user IDs and passwords

• Specify the type of encryption between the UltraLink and a Viewer

• Add an inactivity disconnect timer for Viewers

• Enable KVM switch features in the Viewer

The Viewer Screen

UltraLink User Manual

The Viewer Screen

The Viewer screen contains the following functional areas:

• Title bar

• Menu commands

• Display area

• Toolbar

• Status bar

• Windows buttons

• What’s this help

• Message dialogs

The Title Bar

When the Viewer is not connected to an UltraLink, the title bar displays the name of

the program, UltraLink Viewer. When a connection is active, the Viewer also

displays the name of the connection defined in the Connections dialog in the title bar.

Figure 10 This title bar displays an UltraLink location

Menu Commands

Menus, positioned below the title bar, describe commands and options to operate the

Viewer.

Figure 11 Menu commands

The Toolbar

Figure 12 The toolbar icons and a remote computer select list

The Viewer Screen

UltraLink User Manual

Toolbar Icons

The toolbar provides quick access to the following functions:

Save bitmap

Connect

Disconnect

Full-screen

Auto size

Quad-screen

Ctrl + Alt + Delete

Refresh

Table 3 Toolbar icons

UltraLink Location List

When the Viewer is not connected, an UltraLink location list box is visible. When

you select an UltraLink name in the list box, you may connect by selecting the

connect toolbar icon. After connection, the list box disappears.

Remote Computer Select List

When you connect to an UltraLink with a KVM switch, a remote computer select list

replaces the UltraLink location list. Select a computer in the remote computer select

list to switch your keyboard, monitor, and mouse to that computer.

The Display Area

The display area contains a real-time image of one or more remote computers. In

quad-screen view, the display area contains images of up to four remote computers.

The Viewer Screen

UltraLink User Manual

The Viewer may scale images to fit into the display area or display images at the

same resolution as the remote computer. View menu commands control the

appearance of images in the display area.

The Status Bar

The status bar, at the bottom of the Viewer window, provides the following items:

• Pass-through led indicator to indicate whether your video, keyboard and

mouse are connected to a remote computer

• Text describing a current menu selection or pass-through mode exit method

• A connection timer

• Description of the video resolution displayed in the display area

Figure 13 Status bar

Windows Buttons

Minimize

The minimize button brings the Viewer screen to the size of an icon in the Windows

taskbar. If you are logged in, the UltraLink continues to refresh the display area’s

view, even though it is not visible.

Maximize

The maximize button allows the Viewer to cover the complete screen This differs

from full-screen mode in that the title bar, menus, toolbar, and status bar are all

visible.

Exit

The exit button disconnects the Viewer from an UltraLink and terminates the Viewer

application.

The Viewer Screen

UltraLink User Manual

Question Mark Help

On some dialogs, there will be a small question mark in the upper right hand corner.

Click on the question mark, and then click on a field in the dialog to get help on that

specific item.

Figure 14 Question mark help

Menu Commands

UltraLink User Manual

Menu Commands

File

The File menu contains the following commands as shown in the figure below:

• Flash Update

• Save Bitmap

• Exit

Figure 15 File menu commands

Flash Update

The Flash Update command, available to administrators, allows the Viewer to update

an UltraLink with new firmware. The command prompts for the name of a flash

update file. Flash update file names take the form ulpxxx.bin, where xxx is an

update version. When an upload completes, the UltraLink breaks the connection with

the Viewer and restarts to activate the new firmware. Wait at least one minute before

reconnecting to the UltraLink.

Save Bitmap

This command saves the image in the Viewer display area to a bitmap file. In quad-

screen view, all the quadrants are saved to the bitmap file. The Viewer saves the

display area only and not the title bar, menus, toolbar or status bar. This operation is

available only when you are logged in to an UltraLink.

Exit

The Exit command causes the Viewer application to terminate execution. If the

Viewer is logged in, the Viewer exits pass-through mode and disconnects before

closing.

Menu Commands

UltraLink User Manual

Connect

The Connect menu contains the Connect and Disconnect commands. See also

Connecting and Logging In.

Connect

Figure 16 Connect command

The connect command displays all UltraLink units configured by the Viewer. You

may select any UltraLink on the menu to initiate a connection.

Disconnect

Selecting the Disconnect command disconnects the Viewer from the UltraLink. The

Disconnect command is enabled when the Viewer is connected and is disabled when

not connected.

View

View menu commands control the remote computer’s image in the display area. See

also View Modes.

Menu Commands

UltraLink User Manual

Figure 17 View commands

Scrolled

In scrolled view, the remote computer’s video image displays in its native resolution,

providing the sharpest image. If the Viewer display area is not large enough to

display the image horizontally or vertically, scroll bars appear to allow viewing any

part of the image.

Scaled

In scaled view, the remote computer’s video image is squeezed or stretched to fit in

the display area. When you change the size of the display area, the image changes to

fit into the new size.

Don’t enlarge

At times, you may prefer to keep your window size constant and inhibit the Viewer

from enlarging the display area. This is particularly true when switching between

remote computers on a KVM switch. If you check the Don’t Enlarge sub-option,

images larger than the display area are scaled and images smaller than the display

area are centered.

Auto Size

The Auto Size sub-option performs an Auto Size Now command when the Viewer

displays a new video resolution in the display area. See the Auto Size Now command

below for more information.

Menu Commands

UltraLink User Manual

Single

Single screen view, as opposed to quad-screen view, is the default display view. The

Viewer enters single screen view on logging into the UltraLink. In single screen

view, the video image from only one remote computer shows in the display area. If

the UltraLink is not connected to a switch, the display area shows the image of the

remote computer connected to the UltraLink.

Quad-screen

Quad-screen view is not available unless the UltraLink connects to a KVM switch.

The Viewer displays video from up to four remote computers at the same time by

controlling the KVM switch. In quad-screen view, mouse and keyboard input does

not connect to any of the four remote computers, and pass-through mode is disabled.

The Viewer divides the display area into four quadrants and a computer select box

for each quadrant of the screen appears on the toolbar.

Color

The image displays in color. See also Color Modes.

Gray

The image displays in 256 shades of gray.

Black and White

The image displays in black and white only.

Toolbar and Status Bar

You may select the toolbar and status bar to not display, providing more viewing

space at the cost of convenience.

Auto Size Now

Auto Size Now attempts to size a remote computer’s image in the display area using

the best possible resolution. If the remote image is smaller than the display area, the

image appears centered in the display area. If the image is larger than the display

area, the Viewer increases the window size to display the image at the remote

computer’s resolution. However, if the image is larger than what may be viewed on

your computer, the Viewer maximizes to fill your screen. If the remote computer’s

resolution is the same as your computer, Auto Size maximizes the window to fill

your screen.

You may also select the Auto Size Now command using the toolbar icon.

Menu Commands

UltraLink User Manual

Full Screen

In full-screen mode, the display area takes over the entire screen area of your

computer. The title bar, menus, toolbars, and status bar of the Viewer are not

displayed – only the video image of the remote computer is visible on the screen.

A message dialog displays a warning on entering full-screen view. The message

gives a brief description of full-screen view and the means of exiting it. A checkbox

at the bottom of the message dialog allows you to suppress the display of the dialog.

Refresh

The Refresh command, also invoked with a button on the toolbar, causes the

UltraLink to resend the current screen image.

Pass-through

The Pass-through command causes the Viewer to enter pass-through mode.

Shortcuts

As a convenience, the Shortcuts menu provides methods to:

• Issue the Windows operating system keyboard functions, Alt+Tab and

Ctrl+Alt+Delete to the remote computer immediately

• Direct certain system keys to your computer or to the remote computer while

you are in pass-through mode

• Turn hotkeys and mouse escape movements on or off

Figure 18 Selecting shortcuts

Menu Commands

UltraLink User Manual

Issue Remote Alt+Tab

Send the Alt and Tab keys to the remote computer as if they were pressed

simultaneously.

Issue Remote Ctrl+Alt+Del

Send the Ctrl, Alt and Delete keys to the remote computer as if they were pressed

simultaneously.

System Keys Remote and System Keys Local

Send system keys to the remote computer or to your computer. See the section, Pass-

through Mode on page 40, for information about system keys.

Exiting Pass-through Shortcuts

See the section, Pass-through Mode on page 40, for information about pass-through

mode. See the section Keyboard and Mouse on page 30 for information about

hotkeys and mouse escape movements.

At least one of the following shortcuts must be active or it would be impossible to

escape pass-through mode. If you attempt to deactivate all methods, the Viewer

automatically enables keystrokes.

• Hotkey To Exit Pass-through

• Fast Mouse To Exit Pass-through

• Slow Mouse To Exit Pass-through

Settings

The Settings menu contains tabbed dialogs to configure both the UltraLink and the

UltraLink Viewer. Except for basic communications settings, the UltraLink is

configured from the Viewer using the KVM Switch and Security tabs. The Viewer is

configured using the Connections and Keyboard and Mouse tabs. See the

Configuration Settings section for a full description of each tab of the Settings

dialog.

Menu Commands

UltraLink User Manual

Figure 19 Settings commands display a tabbed dialog

Connections

The Connections tab allows you to maintain a list of UltraLink locations to which the

Viewer may connect.

Keyboard and Mouse

The Keyboard and Mouse tab defines special key sequences and mouse escape

movements to exit pass-through mode on the Viewer.

KVM Switch

The KVM Switch tab maintains names associated with KVM ports and keyboard

events used to switch to a KVM port. UltraLink KVM switch settings are managed

from the Viewer by an administrator. If the Viewer is not logged in to an

administrator account, the KVM Switch tab is unavailable.

Security

UltraLink security settings are managed from the Viewer by an administrator. If the

Viewer is not logged in to an administrator account, the Security tab is unavailable.

Menu Commands

UltraLink User Manual

Help

Help is available in various forms.

Figure 20 Help menu

Help Topics

The Help Topics command invokes full online help.

UltraLink Web Support

The UltraLink Web Support menu option opens a browser and links to the support

web site.

Full Screen Warning

Enable or disable the warning dialog that appears before a switch to full-screen

mode.

Pass-through Warning

Enable or disable the warning dialog that appears before a switch to pass-through

mode.

About UltraLink Viewer

About UltraLink Client gives information about the current version of the Viewer

and the last UltraLink that was connected.

Figure 21 The About Box

Configuration Settings

UltraLink User Manual

Configuration Settings

The Settings menu item contains a tabbed dialog to configure the UltraLink and the

UltraLink Viewer. Configure the Viewer with the Connections and Keyboard and

Mouse tabs. Settings are stored on your computer. If you are an administrator, you

may configure the UltraLink using the KVM Switch and Security tabs. These

settings are stored on the UltraLink.

The following buttons appear at the bottom of the tabbed dialog and remove the

Settings menu from view.

The OK button applies changes made in all tabs to the Viewer immediately. If

an administrator changes items in the KVM Switch or Security tabs, the changes

are saved on the UltraLink and the changes are effective at the next login. KVM

switch settings are active immediately.

The Viewer disables the OK button if another configuration dialog, such as the

User Details dialog of the Security tab is open. Close the dialog to enable the

OK button at the bottom of the Settings tabbed dialog.

Cancel

The Cancel button discard changes you make in all tabs.

Configuration Settings

UltraLink User Manual

Connections

The Connections tab displays and maintains a list of UltraLink locations to which a

Viewer may connect. A location is a name of your choosing to identify the

UltraLink.

UltraLink Locations

Three items describe each UltraLink location in the list: location name, connection

type, and address. When you select a location in the list, the Viewer displays

corresponding parameters in the Connect Using and IP Address fields. You may add,

rename, or remove a location using the Add Location, Edit Location and Delete

Location buttons. Changes made in the Connection Settings dialog reflect in the

Connect menu and in the Connect Selection box on the toolbar.

The buttons bring up a dialog. On entering the dialog, the currently selected location

in the UltraLink select list box on the toolbar displays. The location may not be

edited or deleted if the Viewer is connected to that location. On leaving the dialog,

the location selected in the list is also selected in the UltraLink select list box on the

toolbar.

Add Location

The Add Location button define a new location to be added to the list of UltraLink

locations. A dialog is provided where the name of the new location can be specified.

After adding the location, it is selected so that its parameters can be defined.

Edit Location

The Edit Location button brings up a dialog to change the name of the location.

Because the UltraLink locations list is sorted, renaming the location may change its

position in the list.

Delete Location

The Delete Location button removes the selected location from the list.

Connect Using

The only valid choice is TCP/IP at this time.

IP Address or Domain Name

This field specifies a TCP/IP address or domain name of an UltraLink to which the

Viewer may connect. A TCP/IP address takes the form: nnn.nnn.nnn.nnn. A

domain name: ultralink.mycompany.com.

Configuration Settings

UltraLink User Manual

Figure 22 An UltraLink address

Configuration Settings

UltraLink User Manual

Keyboard and Mouse

The Keyboard and Mouse tab defines hotkeys and mouse escape movements.

Hot Keys

Hotkeys use keystrokes to perform the following actions:

• Enable or disable pass-through mode

• Enable or disable full-screen view

• Send Ctrl+Alt+Del to a remote computer

• Send Alt+Tab to a remote computer

Activate hot keys in one of two ways: simultaneously press the Ctrl and Alt keys and

hotkey, or press and lift the Ctrl key and then press a hot key within 2 seconds. The

second option provides an alternative in case the first option conflicts with an

application on the remote computer. For example, Ctrl+Alt+P is also a command in

Microsoft Word. Note that the second option may conflict with function keys on a

KVM switch.

You may choose any letter in the alphabet to represent a hotkey, as long as it is not

used as another hotkey.

Active

The Active checkbox enables the hotkey fields in the dialog. If you clear Fast

Mouse Movement and Slow Mouse Movement in the check boxes on the same

dialog, the Viewer automatically checks the Active checkbox to prevent you

from disabling all methods of exiting pass-through mode.

Trigger

The Trigger list defines key sequences to activate a hotkey. The options are Ctrl

+ Alt, Ctrl-down Ctrl-up, and Both. The Ctrl + Alt key enables the hotkey if you

hold down the Ctrl, Alt and the hotkey at the same time. The Ctrl-down Ctrl-up

key sequence enables the hotkey if you press and release the left Ctrl key and

then press and release the hotkey. Both indicates that both the Ctrl + Alt and the

Ctrl-down Ctrl-up key sequences may be used.

Alt+Tab

The Alt + Tab hotkey sends an Alt + Tab key sequence to the remote computer

and does not depend on whether the Viewer is in pass-through mode or not.

Configuration Settings

UltraLink User Manual

Ctrl+Alt+Del

The Ctrl + Alt + Del hotkey sends a Ctrl + Alt + Delete key sequence to the

remote computer and does not depend on whether the Viewer is in pass-through

mode or not.

Toggle Pass-through Mode

The Toggle Pass-through Mode hotkey puts the Viewer into pass-through mode

if the Viewer is not already in pass-through mode and takes the Viewer out of

pass-through mode if the Viewer was in pass-through mode.

Toggle Full Screen Mode

The Toggle Full Screen hotkey puts the Viewer into full-screen view if the

Viewer is not already in Full Screen mode and takes the Viewer out of full-

screen view if the Viewer was in full-screen view.

Mouse Escape Movements

In addition to hotkeys, you may also use two types of mouse escape movements to

exit pass-through mode. Mouse escape movements only takes the Viewer out of

pass-through mode and do not put the Viewer into pass-through mode.

• Fast mouse movement is moving the mouse using continuous rapid zigzag

motions for several seconds

• Slow mouse movement is a continuous long mouse movement in a single

direction.

Fast Mouse Movement

This checkbox, if enabled, allows you to escape pass-through mode using

continuous rapid mouse movement.

Activating the check box also enables a slider control to the right of the

checkbox. The slider controls mouse sensitivity for Fast Mouse movement.

Moving the slider to the left reduces mouse sensitivity and makes it easier to

escape pass-through mode. Moving the slider right increases the mouse

sensitivity and requires greater mouse movement to escape pass-through

mode.

Slow Mouse Movement

This checkbox, if enabled, allows you to escape pass-through mode using a long

mouse move in one direction.

Configuration Settings

UltraLink User Manual

Activating the check box also enables a slider control to the right of the

checkbox. The slider controls mouse sensitivity for Slow Mouse movement.

Moving the slider to the left reduces mouse sensitivity and requires moving the

mouse a smaller distance. Moving the slider to the right increases mouse

sensitivity and requires longer mouse movement.

Figure 23 Configure hot keys and mouse escape movements

Configuration Settings

UltraLink User Manual

KVM Switch

An administrator may use the Switch Settings tab to perform the following functions.

See the section Using a KVM Switch.

• Activate UltraLink KVM features of any Viewer that logs in to this UltraLink

• Name KVM switch ports to allow the names to appear in the remote computer

select list on the toolbar after a login

Device

The Device list box specifies the device type attached to an UltraLink – remote

computer or KVM switch. The device may be: standalone PC, one of the KVM

switches in the list, or custom. Use standalone PC if the UltraLink connects to a PC.

If you select standalone PC, all KVM switch features of the Viewer are disabled. If

you select a KVM switch from the list, you do not need to define keystrokes for port

switching, but you may assign symbolic names to the ports. If you select custom, you

must define the keyboard events that cause a KVM switch to switch from one port to

another.

Ports

The Ports field specifies how many ports on the KVM switch are used. A standalone

PC device uses only one port, but you may specify the number of ports for other

devices. Change the number in the Ports field by typing a different number. Smaller

numbers remove existing entries at the end of the list; larger ones add blank entries.

When you press Enter or Tab in the control or another control in the dialog gets the

focus, the value in the Ports field is validated. The number of ports must be a

positive number between 1 and 9999. If the number is valid, the switch settings table

updates with the new number of ports.

Import

The Import button allows importing a switch file into the switch settings table. The

imported file is a text file with .txt extension. The Viewer validates the file before

importing it into the table. If the file is invalid, the operation is cancelled. See Using

a KVM Switch for the format of a switch text file.

Export

When you select the Export button, the Viewer saves switch settings in a text file

after you provide a file name and location.

Configuration Settings

UltraLink User Manual

Switch Settings Table

The switch settings table displays the port assignments of the attached device and

contains three columns – Port, Name and Key Code.

Port

The Port column displays the port numbers for each port on the device and is

not editable.

Name

The Name column displays the name of the computer on the port. By default, the

name assigned to the port is “Computer” followed by the port number. You may

change this name and use up to a maximum 32 characters.

Key Code

The Key Code column describes keyboard events used to switch a KVM switch

from one port to another. Key code is in a specified format. The Key Code

column may be edited only for custom KVM switches. After editing, a

validation of the entered key codes is performed. If a key code is invalid, but

may be converted to the correct format, the Viewer modifies the key code and

displays the change made. If the entered key code cannot be converted to the

required format, the entry is rejected.

Figure 24 Assigning names to port numbers

Configuration Settings

UltraLink User Manual

Security

Manage UltraLink security settings from the Viewer using an administrator account.

If the Viewer is not logged in to an administrator account, the Security tab is

unavailable.

The Security tab displays a list of user accounts on the UltraLink. The administrator

account is the first account, on the top row of the user account list. Also displayed

are inactivity timeout and encryption type fields.

The Add User and Edit User buttons bring up a User Details dialog. Adding a new

user account is similar to editing an existing user account, the only difference is that

the user ID field is empty. Delete a user account by selecting an account from the

user account list and selecting the Remove User button.

Select OK at the bottom of the Security dialog to update user accounts, inactivity

timeout and encryption type on the UltraLink. New settings become active at the

next login. Abandon changes by selecting the Cancel button.

User Settings Table

The user settings table displays a list of users who can log on to the UltraLink and

some of the attributes of the user account, such as user ID, IP mask and Admin. The

Admin field indicates whether the account is an administrator account. There may

only be one administrator account on an UltraLink and is defined when the UltraLink

first starts.

Changes to the user settings table are made using a User Details dialog.

Add User

The Add User button creates a new user account using the User Details dialog. The

new user account is selected in the table. New users are not administrators.

Remove User

The Remove User button deletes a selected user from the user settings table.

Edit User

The Edit User button allows you to change attributes of a selected user using the

User Details dialog. A changed user is selected in the table.

Inactivity Timeout

The UltraLink may disconnect an inactive Viewer to prevent unauthorized access to

the UltraLink and to become available to other Viewers. Inactivity timeout defines

Configuration Settings

UltraLink User Manual

the period of time the UltraLink will monitor a Viewer for keyboard and mouse

events in pass-through mode.

Inactivity timeout is specified in minutes. A value of zero minutes prevents the

session from being disconnected. Any other value disconnects the user if the Viewer

detects no keyboard activity and no mouse movement during the period. The default

period is 30 minutes.

Encryption Type

The Encryption Type field determines whether the data sent between the Viewer and

the UltraLink are encrypted, and if so, which encryption algorithm is used. The

Encryption Type can be one of the following values:

• None

• Triple DES

• Blowfish

Figure 25 Settings dialog

User Details Dialog

User ID

Enter a User ID not already been assigned to another user. The User ID is case-

sensitive and may not be more than 16 characters long. If you are editing a user

account, the User ID field contains the selected User ID. It is empty if you are

creating a new user account. The Viewer disables the OK button until you enter

a unique User ID and displays a message below the field if the User ID is

invalid. (Maximum number of users = 128)

Configuration Settings

UltraLink User Manual

Password and Confirm Password

As a security measure, these fields do not display what you type. Enter a

password for this account twice, once in the Password field and once in the

Confirm field. This verifies that you entered the password correctly. The

password is case-sensitive and may not be more than 16 characters long. The

Viewer disables the OK button and displays a warning if the password fields do

not match.

Dialback Number

Dialback number is reserved for future use.

IP Mask

The IP Mask field is an optional field that specifies a TCP/IP address or address

range from which the UltraLink may accept connections. When a user logs in,

the UltraLink verifies that the IP address falls within the range defined in the

mask. If it does not, the UltraLink breaks the connection, preventing

unauthorized logins – even with stolen usernames and passwords.

The mask has a fixed dotted-quad format. A fixed address mask is composed

entirely of numbers, for example, 192.168.1.123. A range is specified when any

quad has an asterisk. For example, a mask of 192.168.0.* allows the user to

To change the mask, enter mask quads in the IP Mask field. A quad may have a

value in the range of 0 to 255, or may be an asterisk. Enter the IP range of

addresses to which the Viewer may connect in the form nnn.nnn.nnn.nnn. By

default, IP Mask has a value of *.*.*.*, indicating that this account can log in

over TCP/IP connections from any IP address.

When you edit a user account, the Viewer disables the OK button on the

Security tab until you select OK or Cancel on the User Details dialog. Selecting

OK on the User Details button does not save your changes to the UltraLink until

you select the OK button on the Security tab.

Cancel

Abandon changes to User Details by selecting the Cancel button on the User

Details dialog.

Configuration Settings

UltraLink User Manual

Figure 26 User Details

Connecting and Logging In

UltraLink User Manual

Connecting and Logging In

Connecting

There are two methods of connecting to an UltraLink, the connect menu and the

toolbar. The toolbar button connects to the UltraLink selected in the select list on the

toolbar with a single click.

Figure 27 Choosing an UltraLink to connect

The connection may not complete for one of the following reasons:

• UltraLink is busy with a local user or another Viewer

• UltraLink address is incorrect

• UltraLink is powered off

• Network is not available

• Another login occurs at the same time

In these cases, the Viewer presents the user with an appropriate message.

Figure 28 Cannot find UltraLink

Once connected, the Viewer prompts for a valid user ID and password. If the time to

respond to a login exceeds a limit, the UltraLink displays a message and disconnects.

An UltraLink allows three login attempts before disconnecting. If a valid user ID and

password are not entered in three attempts, the UltraLink terminates the connection

and the Viewer displays a message.

Connecting and Logging In

UltraLink User Manual

After a successful login:

• The Connect menu changes to Disconnect

• The Connect button on the toolbar is disabled

• The Viewer display area, which previously displayed the message “Not

Connected”, displays video from the remote computer

• The status bar reflect the connection status and the time the Viewer has been

connected to the UltraLink

• The Viewer enters pass-through mode.

Pass-through Mode

After login, the Viewer switches to pass-through mode. Your mouse is restricted to

the display area of the Viewer. Your keyboard and mouse control the remote

computer, but have no effect on your computer. However, by default, pass-through

mode passes all system keys to your computer.

The status bar displays the current pass-through status. A green indicator on the

lower left turns on in pass-through mode and turns off when pass-through mode is

exited.

Exiting Pass-through Mode

Since the Viewer’s menus and toolbar are unavailable in pass-through mode, a series

of reserved keystrokes and mouse escape movements regain control of your

computer. The escape method is configurable:

• Hotkey shortcut

• Fast mouse escape movement

• Slow mouse escape movement

Figure 29 The green pass-through indicator

When you enter pass-through mode, the escape method appears on the status bar.

This message on the status bar is not permanent, and subsequent messages may erase

it.

Connecting and Logging In

UltraLink User Manual

Pass-through Warning Dialog

The Viewer displays a warning dialog before switching into pass-through mode to

remind you of the escape methods. You may disable the warning dialog by checking

the suppress checkbox. With the warning dialog disabled, the Viewer enters pass-

through mode after login. Reinstate the warning dialog by checking Pass-through

Warning on the Help menu.

Figure 30 Remember your exit

Reentering Pass-through Mode

After you exit pass-through mode, reenter pass-through by:

• Clicking anywhere in the display area

• Clicking the Pass-through menu option in the View menu

• Use a the key sequence (Ctrl+Alt+P by default) defined in the Keyboard and

Mouse tab of the Settings menu

System Keys

The system keys are as:

• Alt + Tab

• Alt + Esc

• Ctrl + Esc

• The Windows keys

When system keys are local, it is still possible to send Alt + Tab and Ctrl + Alt + Del

to the remote computer without exiting pass-through mode, by using special

keystrokes.

Connecting and Logging In

UltraLink User Manual

Ctrl + Alt + Del and Ctrl + Tab

To send Ctrl + Alt + Del and Alt + Tab to a remote computer without entering pass-

through mode use the reboot toolbar button or key combinations. The default key

combinations Ctrl + Alt + T and Ctrl + Alt + A may be modified.

Disconnecting

Either the Viewer or the UltraLink may break a connection. Normally, the Viewer

disconnects when you:

• Select the Disconnect toolbar button

• Select Disconnect on the Connect menu

• Exit the Viewer

The Viewer performs the following functions after a disconnection:

• Displays a message explaining the reason for the disconnect

• Exits pass-through and/or full-screen modes

• Shows the Not Connected blue screen in the display area

• Removes the remote computer select box from the toolbar

• Reverts the Status bar to its unconnected state

• Disables the Disconnect button and menu

The UltraLink disconnects when a local operator performs a Connect or Configure

View Modes

UltraLink User Manual

View Modes

The viewer has modes to show each computer at its clearest possible size, or to lock

the viewer’s size and fit each new image within a selected view size. Select View

modes on the View menu.

• If you want to focus on a remote computer, full-screen mode uses 100% of the

monitor to give a feel like being at the remote computer.

• Your computer may have a monitor set to 1280 x 1024 pixels and a remote

computer set to 640 x 480 pixels. In this case, a windowed mode displays the

remote computer, leaving other programs on the desktop visible.

• To monitor a computer’s actions using the minimum possible screen real-

estate, use one of two methods: scale the image down to fit in a small window,

or use scroll bars to view an area of interest, leaving the image at its native

resolution and easier to read.

• Monitor several computers continuously using quad screen mode.

• To monitor several computers sequentially, have a KVM switch scan through

its ports continuously.

Scaled and Scrolled

View remote computers in either scaled or scrolled view mode using the View menu.

In scaled view, the Viewer sizes the video image sizes to fit within the display area.

To scale an image, adjust the size of the Viewer window by dragging one or both

edges. Scaling may improve response time on a slow connection, by scaling the

image smaller than the original size.

It may be preferable to scale images to a smaller size but not to a larger size. This is

particularly true when switching between computers using a KVM switch. Enable

the Don’t Enlarge sub-option of Scaled in the View menu. The Viewer displays

scaled-down images when the image is larger than the display area but centers an

image at its native size when the image is smaller than the display area.

In scrolled view, the image from the remote computer is in its native size, providing

the sharpest possible image. If the display area is not large enough to display an

image in either the horizontal or the vertical direction, the Viewer adds scroll bars.

Use the scroll bars to view any part of the image. If the view area is larger than the

remote computer image, the Viewer centers the image in the display area. You may

select scrolled view using the Scrolled menu option of the View menu.

View Modes

UltraLink User Manual

Figure 31 Scroll bars allow native resolution in a small window

Auto Size

This setting determines what happens when there is a change in a remote computer’s

resolution. This change may occur when switching between ports on a KVM or it

may change several times when a remote computer reboots.

With Auto size off, the Viewer never changes its window size in response to changes

in the incoming resolution. In scaled mode, the Viewer scales the new image to fit

the display area; otherwise, it displays the image with scroll bars or is centered.

With Auto size on, the Viewer resizes after each change in image size. When

possible it sets the image to its native size and fits the Viewer to match the image.

Invoke this command with a button on the toolbar, or select the Auto Size item on

the View menu. The Auto Size command is not available when the Viewer is in

quad-screen or full-screen view. The image below shows how the Viewer looks after

being Auto Sized to fit a 640 x 480 image.

View Modes

UltraLink User Manual

Figure 32 Auto Size fits image exactly into the display area

Full-screen

In full-screen view, the display area takes over the entire screen of your monitor. The

title bar, menus, toolbar and status bar of the Viewer do not display – only the video

image of the remote computer is visible on the screen.

To enter full-screen view, select the full-screen toolbar button or the full-screen

menu option on the View menu. The Viewer disables full-screen view until you

A warning dialog displays on entering full-screen view. The dialog gives a brief

description of full-screen view and a means of exiting. The checkbox at the bottom

of the full-screen warning dialog allows suppressing the display of the dialog. If it is

checked, the dialog will not display thereafter when you select full-screen view. If

you suppress the dialog, you may re-enable it by checking the Full Screen Warning

command on the Help menu.

Figure 33 Full-screen warning may be suppressed or reinstated

View Modes

UltraLink User Manual

The Viewer automatically enters pass-through mode when going to full-screen view,

unless the Viewer is in quad-screen view.

In the absence of menus and toolbars in full-screen view, the only way to exit full-

screen view is to use hotkeys or mouse escape movements. Exiting pass-through

mode causes the Viewer to exit full-screen view and return to windowed view. If the

UltraLink disconnects while the Viewer is in full-screen mode, the Viewer returns to

windowed view.

Color Modes

Color modes define how the UltraLink transmits video data to the Viewer. These

modes balance color resolution against transmission speed. Color Modes are set on

the View menu. The currently active color mode appears as a dot to the left on the

View menu.

The following figure shows typical examples of how each mode looks and the table

gives an approximation of the tradeoffs.

Figure 34 Color affects image quality

These characterizations are approximate; actual results depend on the nature of the

screens. If the images are mostly solid colors, reducing the color quality will have

little effect on the transmission speed. If the images contain gradients or complex

graphics, the speed increase may be dramatic.

Mode Image Quality Speed

Color High Low

Grey Medium Medium

Black and White Low High

Table 4 Color mode affects image quality and speed

Using a KVM Switch

UltraLink User Manual

Using a KVM Switch

KVM Switch Features

Enable KVM switch features by selecting a KVM switch type in the device list of the

KVM Switch tab of the Settings menu. Then save the switch settings to the

UltraLink by selecting OK at the bottom of the Settings dialog.

Using an UltraLink with a KVM switch enables the following features:

• Remote computer select

• Quad-screen

• Switch file import and export

Remote Computer Select

When you enable KVM switch features, a remote computer select box appears on the

toolbar after login. Selecting a name in the remote computer select box immediately

connects your keyboard, mouse, and video to that computer’s port on the switch. The

Viewer saves the name you select in the remote computer select list and displays it

the next time you login.

Figure 35 Switch to a remote computer by name

If you select a remote computer at a different screen resolution than one you are

viewing, the screen resolution description on the status bar updates.

Using a KVM Switch

UltraLink User Manual

Quad Screen

In quad-screen view, the Viewer displays video from up to four remote computers by

controlling the KVM switch to change ports. Keystroke events to cause the KVM

switch to select a computer port are defined using the KVM Switch tab of the

Settings menu.

You may toggle between single-screen view and quad-screen view by clicking the:

• Single or Quad commands of the View menu

• Quad Screen toggle button on the toolbar

When you select quad-screen view for the first time, your screen remains the same,

except that the toolbar shows four remote computer select lists, one for each

quadrant. The position of the select box corresponds to a quadrant. Once you select

more than one computer in the select boxes, the Viewer divides its display area into

four quadrants. All the quadrants are always the same size and each video image

scales to fit into a quadrant. The Viewer save the names you select in the remote

computers select boxes and displays them the next time you select quad-screen view.

Quad-screen view is a view only mode – mouse and keyboard do not control any of

the four remote computers and the Viewer does not enable pass-through mode.

You may select full-screen view while in quad-screen view; however, you may not

switch remote computers in the quadrants because the toolbar and the remote

computer select lists are not visible.

Figure 36 Select a quadrant’s image using the corresponding computer select list

Using a KVM Switch

UltraLink User Manual

Switch File Import and Export

The Key Code column on the KVM Switch tab of the Settings menu defines

keyboard events to make a KVM switch select a port. Key Code is automatically

defined in for KVM devices defined in the Device list box.

A custom KVM switch requires you to specify the key codes. To enter key codes,

enter the text on the keyboard’s key tops with the following exceptions:

• Remove spaces from keys that use two words, e.g. PrintScreen

• Tab is Tab

• Ctrl, Shift, and Alt are designated left or right by a preceding L or R, e.g.

LCtrl or RShift

• Keys normally represent a down and an up stroke. Designate down and up

strokes separately by adding -up or –dn, e.g. LCtrl-dn H LCtrl-up

• Precede keypad keys with KP, e.g. KP8

• Arrow keys are spelled: Larrow, Rarrow, Uarrow, DArrow

• The  key is spelled: BackSpace

The Viewer validates keystrokes. If there are invalid keystrokes, a message dialog

indicates the problem found and summarize the rules for entering keystrokes.

Figure 37 Key codes are editable for custom switches

Using a KVM Switch

UltraLink User Manual

Switch File Content Rules

Use the Import and Export buttons to save and retrieve switch settings to text files,

which you may edit with any text editor. To create a switch file use the example

below.

Line Content Notes

Blank, reserved for future use

2 custom Switch type

3 Blank, reserved for future

use

4 Blank, reserved for future

use

5 Blank, reserved for future

use

6 ``Exit Sequence`LCtrl L Specifies an exit sequence

7 `1`Computer 1`LCtrl 1 Enter Port #, name, keystrokes

8 `2`Computer 2`LCtrl 2 Enter Port #, name, keystrokes

9 `3`Computer 3`LCtrl 3 Enter Port #, name, keystrokes

Table 5 Switch file contents

Switch type must be present and may be on any of the first five lines. The switch

should be custom. Starting with line 6, each line must have three grave accent “ ` ”

delimiters with the data arranged as follows:

• Delimiter

• Port number

• Delimiter

• Computer name

• Delimiter

• Key code

UltraLink User Manual

Safety

This UltraLink Unit has been tested for conformance to safety regulations and requirements,

and has been certified for international use. Like all electronic equipment, the UltraLink

Unit should be used with care. To protect yourself from possible injury and to minimize the

risk of damage to this Unit, read and follow these safety instructions.

Caution! Risk of explosion can occur if the battery is replaced with an

incorrect type. Dispose of used batteries according to the manufacturer’s

instructions.





 Follow all instructions and warnings marked on this Unit.





 Except where explained in this manual, do not attempt to service this Unit

yourself.





 Do not use this Unit near water.





 Assure that the placement of this Unit is on a stable surface or rack mounted.





 Provide proper ventilation and air circulation.





 Keep power cord and connection cables clear of obstructions that might cause

damage to them.





 Use only power cords, power transformer and connection cables designed for

this Unit.





 Use only a grounded (three-wire) electrical outlet.





 Keep objects that might damage this Unit and liquids that may spill, clear from

this Unit. Liquids and foreign objects might come in contact with voltage points

that could create a risk of fire or electrical shock.





 Operate this Unit only when the cover is in place.





 Do not use liquid or aerosol cleaners to clean this Unit. Always unplug this Unit

from its electrical outlet before cleaning.





 Unplug this Unit from the electrical outlet and refer servicing to a qualified service

center if any of the following conditions occur:



The power cord or connection cables is damaged or frayed.



The Unit has been exposed to any liquids.



The Unit does not operate normally when all operating instructions have

been followed.



The Unit has been dropped or the case has been damaged.



The Unit exhibits a distinct change in performance, indicating a need for

service.

Appendix A. Rack mount

UltraLink User Manual

Appendix A. Rack mount

The rack mount kit includes the following items:

 Two black anodized mounting brackets.

 Four 6 - 32 x 3/8” flat head mounting screws.

To rack mount your UltraLink unit, attach the two rack mounting brackets to your Unit

with the short flange against the Unit using the four screws provided. Secure the

mounting brackets to the rack using the appropriate size bolts, nuts and lock washers.

Using hardware other than that provided could cause damage to the electronics and/or

result in loss of mounting integrity. Do not over tighten the screws used to mount the

Unit to the mounting brackets.

The following general guidelines should be observed when installing your Unit into a

rack.

a). The UltraLink is designed to work in an ambient temperature of 0

C to 45

(32

F – 113

F).

b). Do not block power supply vents or otherwise restrict airflow when rack-

mounting this Unit.

c). Mechanical loading of the rack should be considered to prevent instability and

possible tipping over.

d). Tighten all connectors securely and provide adequate strain relief for all

cables.

e). Provide a grounded power source to all Units. Pay special attention to overall

branch circuit load ratings before connecting equipment to this source.

Overloaded circuits are potential fire hazards and can cause equipment

failures or poor performance.

Rack mount illustration

UltraLink User Manual

Index

Administrator

account, 35

configures KVM switch features, 25

configures security, 25, 35

default account, 9

Auto size, 44

Back panel, 5

Color modes, 46

Configuration

Connections, 28

Encryption, 35

Inactivity timeout, 35

Keyboard and mouse, 30

KVM switch, 33

Security, 35

UltraLink, 11

Users, 35

Configuration

Gateway, 11

Subnet mask, 11

TCP/IP, 11

Configuring the UltraLink and Viewer, 24

Connect, 20

Connect failure, 39

Connectors, 5

Disconnect, 20, 42

Encryption type, 35, 36

Exiting the program, 19

Flash update, 19

Front panel, 5

Full-screen view, 45

Help options, 26

Hotkeys, 30

Inactivity timeout, 35

Keystrokes to control KVM switch, how to enter

them, 49

KVM

device, 33

KVM features

Quad-screen, 47

Remote computer select, 47

Switch file import and export, 47

Local mode, 12

Menus

Connect, 20

File, 19

Help, 26

Settings, 24

Shortcuts, 23

View, 20

Mouse escape movements, 31

Fast mouse, 31

Slow mouse, 31

Pass-through mode, 40

Password defeat jumper, 12

Power on, 8

Quad-screen view, 22, 48

Saving a bitmap of the screen, 19

Scaled view, 43

Index

UltraLink User Manual

Scrolled view, 43

System keys, 24, 41

Timeout, 35

Toolbar, 15

selecting remote computer from, 47

UltraLink login

configure, 9

connect, 9

UltraLink Viewer

Requirements, 13

Setup Wizard, 13

User accounts, 35

View commands

Auto size now, 22

Full-screen, 23

Pass-refresh, 23

Pass-through, 23

Status bar, 22

Toolbar, 22

View modes, 43

Auto size, 21, 44

Black and white, 22

Color, 22, 46

Don’t enlarge, 21

Full-screen, 45

Gray, 22

Quad-screen, 22

Scaled, 21

Scrolled, 21

Single, 22

Viewing multiple remote computers at once, 22,

Warnings

Full-screen, 26

Pass-through, 26, 41

10707 Stancliff Road Phone (281) 933-7673

Houston, Texas 77099 Internet: WWW.ROSE.COM

Rose Electronic Ultralink Ul V3 Users Manual UL2 0

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