Ruckus Wireless 7962 802.11a/b/g/n Access Point User Manual Full

Ruckus Wireless, Inc. 802.11a/b/g/n Access Point Full

Full User Manual

Ruckus Wireless® ZoneFlex®
2925/2942/7942/7962/2741/7762
Access Point
User Guide
Part Number 800-70235-001
Published August 2009
www.ruckuswireless.com
i
About This Guide
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
1
Introducing the ZoneFlex Access Point
Overview of the ZoneFlex Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
ZoneFlex 2925 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ZoneFlex 2942/7942 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
ZoneFlex 7962 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
If Your AP is Part of a Wireless Mesh Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
WLAN/Wireless Device Association LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2
Installing the Access Point
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Prepare the Required Hardware and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Perform a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Determine the Optimal Mounting Location and Orientation . . . . . . . . . . . . . . . 19
Step 1: Preconfigure the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Configuring for Management by ZoneDirector . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Configuring for Standalone Operation or for Management by FlexMaster . . . . 23
Step 2: Verify Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Check the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Associate a Wireless Client with the Access Point . . . . . . . . . . . . . . . . . . . . . . . . 33
Check the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . 33
Disconnect the Access Point from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Step 3: Deploy the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Contents
ii
1. Choose a Location for the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2. Connect the Access Point to a Power Source and the Network . . . . . . . . . . . 35
Troubleshooting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
3
Navigating the Web Interface
Logging Into the ZoneFlex Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Navigating the Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
If You Are Using ZoneFlex AP 7962/7762. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
4
Configuring the Access Point
Configuring the System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Enabling the PoE OUT Port for ZoneFlex 7762 Outdoor AP . . . . . . . . . . . . . . . . 42
Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Default IP Addressing Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Obtaining and Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Changing the Network Connection Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configuring the L2TP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Renewing or Releasing DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configuring Common Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Reviewing the Advanced > Common Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Setting Threshold Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Configuring WLAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Using WEP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using WPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Customizing 802.1x Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Controlling Access to the Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Changing the Access Controls for a WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Removing MAC Addresses from the List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Access Control Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Configuring VLAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Navigating the VLAN Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Changing a VLAN ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Changing the Port State of a VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Changing an RJ45 Port’s VLAN Tagged State . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
iii
5
Managing the Access Point
Viewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Viewing Local Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Changing the Administrative Login Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Enabling Other Management Access Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Viewing FlexMaster Management Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Pointing the AP to FlexMaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Enabling Logging and Sending Event Logs to a Syslog Server. . . . . . . . . . . . . . . . .77
Sending a Copy of the Log File to Ruckus Wireless Support. . . . . . . . . . . . . . . . . . .78
Saving a Copy of the Current Log to Your Computer . . . . . . . . . . . . . . . . . . . . . 79
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Upgrading Manually via the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Upgrading Manually via FTP or TFTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Scheduling an Automatic Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Rebooting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Resetting the Access Point to Factory Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Running Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Where to Find More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Index
iv
i
About This Guide
About This Guide
This guide describes how to install, configure, and manage the Ruckus Wireless®
ZoneFlex® 2925/2942/7942/7962/2741/7762 Access Point. This guide is written for
those responsible for installing and managing network equipment. Consequently, it
assumes that the reader has basic working knowledge of local area networking,
wireless networking, and wireless devices.
NOTE:: If release notes are shipped with your product and the information there
differs from the information in this guide, follow the instructions in the release notes.
Most user guides and release notes are available in Adobe Acrobat Reader Portable
Document Format (PDF) or HTML on the Ruckus Wireless Support Web site at:
http://support.ruckuswireless.com/
Document Conventions
Tabl e 1 and Tab l e 2 list the text and notice conventions that are used throughout this
guide.
Tabl e 1. Text C onve n tions
Convention Description Example
monospace Represents information as it
appears on screen
[Device name]>
monospace bold Represents information that
you enter
[Device name]> set
ipaddr 10.0.0.12
default font bold Keyboard keys, software
buttons, and field names
On the Start menu, click All
Programs.
italics
Screen or page names Click Advanced Settings.
The Advanced Settings page
appears.
ii
About This Guide
Related Documentation
In addition to this User Guide, each ZoneFlex Access Point documentation set
includes the following:
■Quick Setup Guide/Getting Started Guide: Provides essential installation and
configuration information to help you get the AP up and running within minutes.
■Online Help: Provides instructions for performing tasks using the Access Point’s
Web interface. The online help is accessible from the Web interface and is
searchable.
■Release Notes: Provide information about the current software release, including
new features, enhancements, and known issues.
Documentation Feedback
Ruckus Wireless is interested in improving its documentation and welcomes your
comments and suggestions. You can email your comments to Ruckus Wireless at:
docs@ruckuswireless.com
When contacting us, please include the following information:
■Document title
■Document part number (on the cover page)
■Page number (if appropriate)
For example:
■Ruckus Wireless ZoneFlex 2925/2942/7942/7962/2741/7762 Access Point User
Guide
■Part number: 800-70235-001
■Page 88
Table 2. Notice Conventions
Icon Notice Type Description
Information Information that describes
important features or
instructions
Caution Information that alerts you to
potential loss of data or
potential damage to an
application, system, or device
Warning Information that alerts you to
potential personal injury
1
1
Introducing the ZoneFlex Access
Point
Overview of the ZoneFlex Access Point
Congratulations on your purchase of the Ruckus Wireless ZoneFlex Access Point!
ZoneFlex Access Points are the industry’s first centrally-managed Wi-Fi access points
that are capable of extending wireless signals two to four times farther than a
conventional access point.
Your ZoneFlex Access Point uses BeamFlex™, a patent-pending antenna technology
from Ruckus Wireless that allows wireless signals to navigate around interference,
extend wireless signal range, and increase speeds and capacity for wireless networks.
The BeamFlex™ antenna system consists of an array of six high-gain directional
antenna elements that allow ZoneFlex Access Point to find quality signal paths in a
changing environment, and sustain the baseline performance required for supporting
data, audio and video applications.
Your ZoneFlex Access Point can be deployed in standalone mode or as part of the
ZoneFlex smart WLAN system, in which it can be managed by either FlexMaster or
ZoneDirector WLAN controller.
NOTE: For more information on the ZoneFlex system (including FlexMaster and
ZoneDirector), BeamFlex, and other Ruckus Wireless technologies,
visit www.ruckuswireless.com.
In This Chapter
Overview of the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Getting to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
If Your AP is Part of a Wireless Mesh Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2
Introducing the ZoneFlex Access Point
Unpacking the ZoneFlex Access Point
Unpacking the ZoneFlex Access Point
1. Open the Access Point package, and then carefully remove the contents.
2. Return all packing materials to the shipping box, and put the box away in a dry
location.
3. Verify that all items listed in Package Contents below are included in the package.
Check each item for damage. If any item is damaged or missing, notify your
authorized Ruckus Wireless sales representative.
Package Contents
A complete Access Point package contains all of the items listed below:
■ZoneFlex 2925/2942/7942/7962/2741/7762 Access Point
■A 3-foot (0.9 meter) Category 5 Ethernet cable
■A power supply adapter
■A wall mounting kit, with printed instructions
■Software License Agreement/Product Warranty Statement
■A Quick Setup Guide for ZoneFlex indoor APs or a Getting Started Guide for
ZoneFlex outdoor APs
Getting to Know the Access Point Features
This section identifies the physical features of each ZoneFlex Access Point model that
is discussed in this guide. Before you begin the installation process, Ruckus Wireless
recommends that you become familiar with these features.
■ZoneFlex 2925
■ZoneFlex 2942/7942
■ZoneFlex 7962
NOTE: For information on the physical features of ZoneFlex 2741 and ZoneFlex 7762
outdoor APs, refer to their respective Getting Started Guides.
3
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
ZoneFlex 2925
The following illustrations and tables describe the physical features of ZoneFlex 2925.
Front Panel
Figure 1 shows the front view of a ZoneFlex 2925 AP, highlighting the four LED
indicators that can be used to assess both device and network status. Refer to Table
3 for information on what the LEDs indicate.
Figure 1. ZoneFlex 2925 front panel
1
2
4
3
4
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
Refer to Table 4 below for all possible LED states and what they indicate.
Table 3. ZoneFlex 2925 LED behavior
LED Description
•Off: No power is available, or the AP is not connected to a power
source.
•Green: The AP is connected to a power source.
•Off: No link activity is detected
•Yellow: A 10Mbps-capable device has been detected.
•Flashing yellow: Data is being exchanged through the WAN port at
10Mbps.
•Green: A 100Mbps-capable device has been detected.
•Flashing green: Data is being exchanged through the WAN port at
100Mbps.
•Off: No WLAN is enabled.
•Amber: One of the WLANs is enabled, but no wireless client has
associated.
•Green: At least one wireless client has associated.
•Off: There is no network activity; no station detected at the WLAN
port
•Amber: There is a hardware problem affecting the WLAN port.
•Flashing red and green alternately: A signal is being detected at the
WLAN port, but at the lowest level.
•Flashing green: A moderate signal is being detected at the WLAN
port.
•Green: A strong signal is being detected at the WLAN port.
5
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
Rear Panel Features
Figure 2 shows the rear panel of ZoneFlex 2925. For a description of each rear panel
part, refer to Tab le 4.
Figure 2. ZoneFlex 2925 rear panel
Table 4. ZoneFlex 2925 rear panel ports, buttons, and connector
Number Description
1Connect the power adapter to this socket (Input 12V 1.0A DC or 5V 2.0A
DC)
2Four RJ-45 ports, supporting 10/100Mbps connections
3One RJ-45 port, dedicated to ISP/broadband source connection
4OTA (Over the Air) button. Not active in this model at this time.
5Use to reset AP to “factory default” state. For more information, refer
to “Resetting the Access Point to Factory Default” on page 83.
1 2 34
5
6
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
ZoneFlex 2942/7942
The side panel of ZoneFlex 2942/7942 features four LED indicators that can be used
to assess both device and network status. The rear view displays the connector panel,
which includes the LAN ports and the optional external antenna connection. Refer to
the following illustrations and tables to learn more.
Side Panel Features
The ZoneFlex 2942/7942 chassis includes a Kensington lock (on the side of the unit
opposite the OPT and DIR LEDs) and a lockable “sliding door” (shown in Figure 3)
that hides and protects the rear connector I/O panel and status LEDs. As your AP may
be placed in a public location, the lock and door mechanisms can help prevent
tampering or theft.
Figure 3. ZoneFlex 2942/7942 side panel features
6
5
1
23
4
7
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
Tabl e 5 lists all possible LED states on ZoneFlex 2942/7942 and describes what each
LED state means. It also describes how to use the HARD RESET button and other
elements on the side panel.
Table 5. ZoneFlex 2942/7942 side panel elements
Number LED/Button Name Description
1 OPT LED Not used in this model
2 DIR LED • Off: The Access Point is not being managed by
ZoneDirector (standalone mode).
•Green: The Access Point is being managed by
ZoneDirector.
•Flashing green: The Access Point is being
managed by ZoneDirector, but is currently unable
to communicate with ZoneDirector.
3 AIR LED • Green: The Access Point is functioning as a mesh
AP (MAP) and the wireless signal to its uplink MAP
is good (> 24dbm).
•Fast flashing green (two flashes every second):
The Access Point is functioning as a mesh AP
(MAP) and the wireless signal to its uplink MAP is
poor (< 24dbm).
•Slow flashing green (one flash every two seconds):
Mesh networking is enabled, but the Access Point
cannot find a mesh uplink.
•Off: The Access Point is operating in standalone
mode or, if mesh networking is enabled, the
Access Point is functioning as a root AP (RAP).
8
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
4 WLAN LED • Green: The wireless LAN (WLAN) service is up and
at least one wireless client is associated with it. If
mesh networking is enabled, there are no
downlink MAPs connected to this Access Point.
•Fast flashing green (two flashes every second):
The WLAN service is up and at least one wireless
client is associated with it. Mesh networking is
enabled and at least one downlink MAP is
connected to this Access Point.
•Slow flashing green (one flash every two seconds):
The WLAN service is up, but no wireless clients
are currently associated with it. Mesh networking
is enabled and at least one downlink MAP is
connected to this Access Point.
•Amber: The WLAN service is up, but no wireless
clients are currently associated with it. Mesh
networking is disabled.
•Off: Either the WLAN is down, or it is up but no
wireless clients are currently associated with it. If
mesh networking is enabled, there are no
downlink MAPs connected to this Access Point.
5 HARD RESET
Button
Pushing and quickly releasing this internal button
reboots the AP. Pushing and holding it for six
seconds resets the AP to factory defaults.
6 Sliding Door Protects the ports, buttons, and connector on rear
panel
7 Kensington Lock The Kensington lock feature, located on the
opposite side of the unit from the pictured LEDs, is
designed to prevent the sliding door from opening,
thus locking the unit. The Kensington lock works with
a Kensington MicroSaver lock.
Table 5. ZoneFlex 2942/7942 side panel elements
Number LED/Button Name Description
9
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
Rear Panel Features
Figure 4 shows the rear panel of ZoneFlex 2942/7942. For a description of each rear
panel part, refer to Table 6.
Figure 4. ZoneFlex 2942/7942 rear panel features
WARNING: For units with Power over Ethernet (PoE).These products and all inter-
connected equipment must be installed indoors within the same building, including
the associated LAN connections, as defined by Environment A of the IEEE 802.3af
Standard.
CAUTION: The external antenna connectors are for indoor use only. Do not connect
them to outdoor antennas.
12 3 45
6
10
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
Table 6. ZoneFlex 2942/7942 rear panel elements
Number Item Name Description
1 Power Adapter Plug Connect the power adapter to this socket. (Input
110-240V AC, Output 12V 1.0A DC). Power can also
be supplied via 10/100 POE port.
2 Lock Hasp The lock hasp works with a cable or Ruckus mounts.
The recommended lock type is Masterlock 120 series
(D, T, Q, KAD types).
3 External RP-SMA
Connector
• ZoneFlex 2942: One external antenna connector
• ZoneFlex 7942: None
4 LAN Ports • ZoneFlex 2942: Two RJ-45 ports, supporting 10/
100 POE (Power over Ethernet) and 10/100Mbps
connections.
• ZoneFlex 7942: Two RJ-45 ports, supporting 10/
100/1000 POE (Power over Ethernet) and 10/100/
1000Mbps connections.
5 OPTIONAL Button Not active in this model at this time.
6 SOFT RESET
Button
Use to reset AP. This is a normal reset and does not
set AP back to factory defaults.
11
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
ZoneFlex 7962
The physical features of ZoneFlex 7962 are very similar to ZoneFlex 2942/7942. It uses
the same dome-type chassis with the sliding door and Kensington lock on the side
panel. There are slight differences, however, in the side panel and rear panel elements.
The following illustrations call out these differences Figure 5 for a photo of the
ZoneFlex 7962 side panel.
Side Panel Features
Figure 5 illustrates the side panel features of ZoneFlex 7962. For a description of each
rear panel part, refer to Table 7.
Figure 5. ZoneFlex 7962 side panel
1
23
4
5
6
12
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
Table 7. ZoneFlex 7962 side panel elements
Number LED/Button Name Description
1 OPT LED Not used in this model
2 DIR LED • Off: The Access Point is not being managed by
ZoneDirector (standalone mode).
•Green: The Access Point is being managed by
ZoneDirector.
• Slow flashing green (one flash every two seconds):
The Access Point is being managed by
ZoneDirector, but is currently unable to
communicate with ZoneDirector.
•Fast flashing green (two flashes every second):
The Access Point is being managed by
ZoneDirector and is currently being receiving
configuration settings (provisioning) or a firmware
update.
3 2.4G LED (WLAN) • Green: The wireless LAN (WLAN) service is up and
at least one wireless client is associated with it.
• Flashing green (two flashes every second): The
WLAN service is up and no wireless client is
associated with it.
• Off: The WLAN service is down.
4 5G LED (WLAN) • Green: The wireless LAN (WLAN) service is up and
at least one wireless client is associated with it.
•Flashing green (two flashes every second): The
WLAN service is up and no wireless client is
associated with it.
•Off: The WLAN service is down.
5 HARD RESET
Button
Pushing and quickly releasing this internal button
reboots the AP. Pushing and holding it for six
seconds resets the AP to factory default settings.
CAUTION! Resetting the AP to factory default
settings will erase all settings that you configured
previously.
6 Sliding Door Protects the ports, buttons, and connector on the
rear panel
7 Kensington Lock The Kensington lock feature, located on the
opposite side of the unit from the pictured LEDs, is
designed to prevent the sliding door from opening,
thus locking the unit. The Kensington lock works with
a Kensington MicroSaver lock.
13
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
Rear Panel Features
Figure 6 shows the rear panel of ZoneFlex 7962. For a description of each rear panel
part, refer to Tab le 7.
Figure 6. ZoneFlex 7962 rear panel features
Table 8. ZoneFlex 7962 rear panel elements
Number Item Name Description
1 Power Adapter Plug Connect the power adapter to this socket. (Input
110-240V AC, Output 12V 1.0A DC). Power can also
be supplied via the 10/100/1000 POE port.
2 Lock Hasp The lock hasp works with a cable or Ruckus Wireless
mounts. The recommended lock type is Masterlock
120 series (D, T, Q, KAD types).
3 LAN Ports Two RJ-45 ports, one for a 10/100/1000 POE (Power
over Ethernet) connection and another for a 10/100/
1000Mbps connection.
4 OPTIONAL Button Not active in this model at this time.
5 SOFT RESET
Button
Use to reset AP. This is a normal reset and does not
set AP back to factory defaults.
14
Introducing the ZoneFlex Access Point
If Your AP is Part of a Wireless Mesh Network
If Your AP is Part of a Wireless Mesh Network
A wireless mesh network is a peer-to-peer, multi-hop wireless network wherein
participant nodes cooperate to route packets. In a Ruckus Wireless mesh network,
the routing nodes (that is, the Ruckus Wireless APs forming the network), or “mesh
nodes”, form the network's backbone. Clients (for example, laptops and mobile
devices) connect to the mesh nodes and use the backbone to communicate with one
another, and, if permitted, with nodes on the Internet. The mesh network enables
clients to reach other systems by creating a path that “hops” between nodes.
When deployed as a mesh network, Ruckus Wireless APs communicate with ZoneDi-
rector through a wired LAN connection or through wireless LAN connection with other
Ruckus Wireless ZoneFlex access points.
NOTE: There are no mesh-related configuration settings on your AP. Mesh settings
are all configured on ZoneDirector.
If you deployed your ZoneFlex AP as part of a wireless mesh network, you can check
the LEDs on the AP to determine its mesh status. The two LEDs on the ZoneFlex AP
that indicate mesh status are:
■WLAN/Wireless Device Association LED - Indicates downlink status and client
association status
■Signal/Air Quality LED - Indicates uplink status and the quality of the AP's wireless
signal
NOTE: ZoneFlex 7962 with software version 8.0 does not support mesh networking.
NOTE: For information on the LED behaviors of ZoneFlex 2741 and ZoneFlex 7762
outdoor APs when operating in standalone mode or when it is part of a mesh network,
refer to their respective Getting Started Guides.
WLAN/Wireless Device Association LED
The behavior of the WLAN LED is the same on both Root AP and Mesh AP. Refer to
the table below for a complete list of possible LED colors and behaviors for Root APs
and Mesh APs, and the mesh status that they indicate.
Table 9. WLAN/Wireless Device Association LED behavior
LED Color/Behavior Root AP / Mesh AP
Green • No mesh downlink, and;
• At least one client is associated with the AP
15
Introducing the ZoneFlex Access Point
If Your AP is Part of a Wireless Mesh Network
Figure 7. WLAN/Wireless Device Association LED on ZoneFlex 2942/7942 (left)
and ZoneFlex 2925 (right)
Air/Signal Quality LED
Amber • No mesh downlink, and;
• No client is associated with the AP
Fast blinking green • At least one mesh downlink exists, and;
• At least one client is associated with the AP
Slow blinking green • At least one mesh downlink exists, and;
• No client is associated with the AP
Table 9. WLAN/Wireless Device Association LED behavior
LED Color/Behavior Root AP / Mesh AP
Table 10. Air/Signal Quality LED behavior
LED Color/Behavior Root AP Mesh AP
Green N/A • Connected to a Root AP or another
Mesh AP, and;
• Signal quality is good
Fast blinking green N/A • Connected to a Root AP or another
Mesh AP, and;
• Signal quality is fair
16
Introducing the ZoneFlex Access Point
If Your AP is Part of a Wireless Mesh Network
Figure 8. Air/Signal Quality LED on ZoneFlex 2942/7942 (left) and ZoneFlex 2925
(right)
Slow blinking green N/A AP is searching for an uplink
Off This AP is a Root AP N/A
Table 10. Air/Signal Quality LED behavior
LED Color/Behavior Root AP Mesh AP
17
2
Installing the Access Point
Before You Begin
Before starting with the installation, make sure that you have the required items for
the installation ready. In addition, verify that the wireless stations on the network have
the required components for wireless communication with the Access Point.
This section describes the pre-installation tasks that you need to perform.
Prepare the Required Hardware and Tools
You must supply the following tools and equipment:
■A notebook computer running on Windows XP/2000 and installed with one
wireless 802.11a/b/g/n network card and one Ethernet card
■A modem (DSL or cable), E1/T1 router, or other device provided by your Internet
Service Provider, that brings Internet access to your site
■(Optional) A network switch or a DSL/Internet gateway device.
NOTE: If the AP is deployed with ZoneDirector, follow the instructions in the Zone-
Director Quick Setup Guide, and connect the AP to your Ethernet network.
In This Chapter
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Step 1: Preconfigure the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Step 2: Verify Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Step 3: Deploy the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Troubleshooting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
18
Installing the Access Point
Before You Begin
Perform a Site Survey
Before installing the Access Point, perform a site survey to determine the optimal
Access Point placement or maximum range, coverage, and network performance.
When performing a site survey, consider the following factors:
■Data rates: Range is generally inversely proportional to data rates. The maximum
radio range is achieved at the lowest workable data rate. Higher data rates will
generally be achieved at closer distances.
■Antenna type and placement: Proper antenna configuration is a critical factor in
maximizing radio range. As a general rule, radio range is increased by mounting
the radio higher off of the ground with the Access Point oriented so that the dome
is facing down (for recommended orientation examples, refer to Figure 9 on
page 19). If you are connecting an external antenna to the Access Point, mount
the Access Point so that the external antenna is pointing down.
■Physical environment: Clear or open areas provide better radio range than closed
or filled areas. The less cluttered the operating environment, the greater the
wireless range.
■Obstructions, building materials, and sources of interference: Physical obstruc-
tions, such as concrete pillars, steel beams, and filing cabinets, can block or hinder
wireless communication. Avoid installing the Access Point in a location where
there is an obstruction between sending and receiving devices. A number of
machines and electronic devices that emit radio waves – cranes, wireless phones,
microwave ovens, satellite dishes – interfere with and block wireless signals.
Building materials used in construction also influence radio signal penetration.
For example, drywall construction permits greater range than concrete blocks.
For more Access Point placement guidelines, refer to “Determine the Optimal
Mounting Location and Orientation”.
19
Installing the Access Point
Before You Begin
Determine the Optimal Mounting Location and
Orientation
The location and orientation that you choose for the Access Point play a critical role
in the performance of your wireless network. In general, Ruckus Wireless recommends
installing the Access Point away from obstructions and sources of interference and
ensuring that the Access Point’s dome is pointing in the general direction of its wireless
clients.
Figure 9. Recommended orientation for maximum horizontal plane coverage
Limited
Reach
Excellent
Reach
Excellent
Reach
Good
Reach
20
Installing the Access Point
Before You Begin
Figure 10. Recommended orientation for maximum vertical plane coverage
Good
Reach
Excellent
Reach
Excellent
Reach
Limited
Reach
21
Installing the Access Point
Step 1: Preconfigure the Access Point
Figure 11. Recommended orientation for maximum mesh coverage
Step 1: Preconfigure the Access Point
The procedure for completing the Access Point’s essential configuration depends on
whether you want it to be managed by either ZoneDirector or FlexMaster or to operate
as a standalone access point. Refer to the section that is relevant to your deployment:
■Configuring for Management by ZoneDirector
■Configuring for Standalone Operation or for Management by FlexMaster
Configuring for Management by ZoneDirector
If ZoneDirector is installed on the network, you can configure the Access Point for
management by ZoneDirector. Simply connect the Access Point to same Layer 2
subnet as ZoneDirector. When the Access Point starts up, it will discover and register
with ZoneDirector automatically.
NOTE: In addition to using Layer 2 auto discovery to enable the Access Point to
register with ZoneDirector, you can also use DHCP Option 43 or DNS. For more
information, refer to the ZoneDirector User Guide.
CAUTION: If you use this method, make sure that you do not change the IP address
of ZoneDirector after the AP discovers and registers with it. If you change the
ZoneDirector IP address, the AP will no longer be able to communicate with it and
will be unable to rediscover it.
Excellent
Reach Excellent
Reach
Excellent
Reach
Good
Reach
Good
Reach
Limited
Reach
Limited
Reach
22
Installing the Access Point
Step 1: Preconfigure the Access Point
Before starting this procedure, check the back panel of the Access Point (above the
recess where the bottom connectors are located), and then write down the MAC
address of the Access Point. You will need the MAC address to identify the Access
Point on the ZoneDirector Web interface.
What You Will Need
Before starting with the configuration task, make sure that you have the following
requirements ready:
■A computer from which you can access the ZoneDirector Web interface
■Mozilla Firefox 2.0 (or later) or Microsoft Internet Explorer 6.0 (or later) installed on
the administrative computer
■One Ethernet cable
■Your ZoneFlex Access Point and the supplied power adapter
1. Connect the Access Point to a Power Source
1. Connect the power jack to the power connector on the rear panel of your ZoneFlex
Access Point.
2. Connect the power adapter to a power source.
3. Verify that the power LED on the Access Point is green.
You have completed connecting the Access Point to a power source.
2. Connect the Access Point to the Same Subnet as
ZoneDirector
1. Connect one end of an Ethernet cable to a LAN (RJ-45) port on the rear panel of
the Access Point.
NOTE: If you are using ZoneFlex 2925 AP, make sure you connect the Ethernet cable
to one of the four LAN ports (not the WAN port).
2. Connect the other end of the Ethernet cable to the same Layer 2 subnet as
ZoneDirector. The same Layer 2 subnet means that there should not be any router
between the Access Point and ZoneDirector.
3. Log into the ZoneDirector Web interface, and then go to the Monitor > Access
Points page.
4. Look for the MAC address of the Access Point, and then check its Status column.
• If automatic approval is enabled, the Status column should show Connected.
• If automatic approval is disabled, click the Allow link that is on the same row
as the Access Point’s MAC address. This allows the Access Point to register
with ZoneDirector.
23
Installing the Access Point
Step 1: Preconfigure the Access Point
When the Status column shows Connected, this indicates that the Access Point has
successfully registered with ZoneDirector and that it can now be moved to its
destination Layer 2 or Layer 3 network.
3. Disconnect the Access Point from the Power Source
1. Disconnect the Access Point from the power source.
2. Verify that the power LED on the rear panel of the Access Point is off.
3. Continue to “Step 3: Deploy the Access Point” on page 35.
Configuring for Standalone Operation or for
Management by FlexMaster
This section describes the steps you need to complete to set up the AP in standalone
mode or to be managed by Ruckus Wireless FlexMaster, if you have one installed on
the network.
What You Will Need
Before starting with the configuration task, make sure that you have the following
requirements ready:
■An administrative computer (notebook computer) running on Microsoft Windows
Vista/XP/2000
■Mozilla Firefox 2.0 (or later) or Microsoft Internet Explorer 6.0 (or later) installed on
the administrative computer
■One 5.6mm-6.0mm (outside diameter) Cat5e foil screened twisted pair (FTP) solid
cable
■Two Ethernet cables
1. Prepare the Administrative Computer
NOTE: The following procedure is applicable if the administrative computer is
running on Windows XP or Windows 2000. If you are using a different operating
system, refer to the documentation that was shipped with your operating system for
information on how to modify the computer’s IP address settings.
1. On your Windows XP or Windows 2000 computer, open the Network Connec-
tions (or Network and Dial-up Connections) control panel according to how the
Start menu is set up:
• On Windows XP, click Start > Control Panel > Network Connections.
• On Windows 2000, click Start > Settings > Network Connections.
24
Installing the Access Point
Step 1: Preconfigure the Access Point
2. When the Network Connections window appears, right-click the icon for Local
Area Connection, and then click Properties.
NOTE: Make sure that you configure the Local Area Connection properties, not the
Wireless Network Connection properties.
3. When the Local Area Connection Properties dialog box appears, select Internet
Protocol (TCP/IP) from the scrolling list, and then click Properties. The Internet
Protocol (TCP/IP) Properties dialog box appears.
4. Write down all of the currently active network settings. You will need this informa-
tion later when you restore your computer to its current network configuration.
5. Click Use the following IP address, and then configure the IP address settings
with the values listed in Table 11. For a sample configuration, refer to Figure 12.
You can leave the Alternate DNS server box blank.
6. Click OK to save your changes and close the TCP/IP Properties dialog box.
7. Click OK again to close the Local Area Connection Properties dialog box.
Windows saves the IP address settings that you have configured.
Table 11. Configure your computer’s IP address settings
IP address 192.168.0.22 (or any address in the 192.168.0.x
network—with the exception of 192.168.0.1, which
is the default IP address assigned to the Access Point)
Subnet mask 255.255.255.0
Default gateway 192.168.0.1
Preferred DNS server 192.168.0.1
25
Installing the Access Point
Step 1: Preconfigure the Access Point
Figure 12. Sample configuration in the Internet Protocol (TCP/IP) Properties
dialog box
2. Connect the Access Point to the Administrative
Computer
1. Connect one end of an Ethernet cable to an Ethernet port on the Access Point,
and then connect the other end to the administrative computer’s Ethernet port.
2. Take out the supplied power adapter from the AP package, connect the power
jack to the AC connector on the rear panel of the AP, and then plug in the adapter
to a power source. After a minute, the power LED on the AP turns solid green.
You have completed connecting the AP to the administrative computer.
3. Log Into the Access Point’s Web Interface
1. On the administrative computer, open a Web browser window.
2. In the address or location bar, type the following address:
https://192.168.0.1
3. Press <Enter> on the keyboard to connect to the Access Point’s Web interface.
A security alert message appears.
4. Click Yes or OK (depending on the browser) to continue. The Access Point’s login
page appears.
26
Installing the Access Point
Step 1: Preconfigure the Access Point
Figure 13. The ZoneFlex Access Point login page
5. In User name, type super.
6. In Password, type sp-admin.
7. Click Log In. The Web interface appears, displaying the Device page.
8. Continue to “4. Configure the Wireless Settings” below.
4. Configure the Wireless Settings
To complete this step, you will need to configure the settings on the Common tab
and at least one Wireless # tab. These are the essential wireless settings that will
enable wireless devices on the network to associate with the Access Point.
For your reference, the default wireless settings on the Access Point are listed in Table
12.
Table 12. Default wireless settings
Setting Default Value
SSID (network name) Wireless 1 to Wireless 8 (8 WLANs)
Encryption (security) Disabled on all WLANs
Default management IP address 192.168.0.1
27
Installing the Access Point
Step 1: Preconfigure the Access Point
Configure Common Wireless Settings
1. On the left menu of the Web interface, click Configuration > Wireless. The
Common page appears.
NOTE: ZoneFlex 7962/7762 AP has two radios (2.4GHz and 5GHz) that need to be
configured separately on the Web interface. To configure the common wireless
settings, click Configuration > Radio 2.4G or Radio 5G. The rest of the configuration
procedures are the same as the other models.
2. Verify that the common wireless settings are configured as listed in Table 1 3.
3. If you made any changes to the Common tab, click Update Settings.
4. Continue to “Configure Wireless # Settings” below.
Table 13. Common wireless configuration
Setting Recommended Value
Wireless Mode Auto-select
Channel SmartSelect
Country Code • If you purchased the Access Point in the United
States, this value is fixed to United States at the
factory and is not user configurable.
• If you purchased the Access Point outside the
United States, verify that the value is set to your
country or region. Selecting the correct country
code ensures that the Access Point uses only the
radio channels allowed in your country or region.
Note for ZoneFlex 7962/7762 AP users: The two radios
on ZoneFlex 7962/7762 AP are always configured with
the same country code setting. If you change the
country code for Radio 1, for example, the same
change will be applied automatically to Radio 2.
28
Installing the Access Point
Step 1: Preconfigure the Access Point
Figure 14. The Configuration > Wireless > Common tab
Configure Wireless # Settings
1. Click one of the Wireless # tabs.
2. In Wireless Availability, click Enabled.
3. In Broadcast SSID, click Enabled.
4. Clear the SSID box, and then type a unique and descriptive name that you want
to call this wireless network.
For example, you can type Ruckus Wireless AP. This SSID is the name that
will help users identify this wireless network in their wireless network connection
application.
NOTE: You may also configure other wireless settings on this and other Wireless #
tabs (in addition to the settings described above), although it is not necessary for
completing the Access Point installation.
5. Click Update Settings.
You have completed configuring the basic wireless settings of the Access Point.
29
Installing the Access Point
Step 1: Preconfigure the Access Point
Figure 15. The Configuration > Wireless > Wireless 1 tab
(Optional) Set the FlexMaster Server Address
If you have a FlexMaster server installed on the network and you intend to use
FlexMaster to manage the Access Point, you can set the FlexMaster server address
at this point. Before starting this procedure, make sure you obtain the correct
FlexMaster server URL.
NOTE: In addition to setting the FlexMaster server URL manually on the Access Point,
you can also use DHCP Option 43 or DNS to point the Access Point to the FlexMaster
server. For more information, refer to the FlexMaster User Guide.
1. On the menu, click Administration > Management.
2. Scroll down the page to the TR069 / SNMP Management Choice section.
3. Verify that the Auto option is selected.
4. In FlexMaster Server URL, type the URL of the FlexMaster server on the network.
You can use either http or https to connect to the URL and include either the
host name or IP address of the FlexMaster server in the URL. The following are
examples of valid FlexMaster server URLs:
http://flexmaster/intune/server
https://flexmaster/intune/server
http://192.168.20.1/intune/server
https://192.168.20.1/intune/server
30
Installing the Access Point
Step 1: Preconfigure the Access Point
5. Click Update Settings to save your changes.
You have completed setting the FlexMaster server address on the Access Point.
Figure 16. Type the FlexMaster server URL
NOTE: Instructions on how to verify that the Access Point and FlexMaster can
communicate with each other are provided in “Check the TR069 Status (FlexMaster
Management Only)” on page 33.
5. Disconnect the Access Point from the Administrative
Computer
1. Disconnect the Access Point from the power source.
2. Verify that the power LED on the Access Point is off.
3. Disconnect the Ethernet cable from the administrative computer’s Ethernet port.
6. Restore the Administrative Computer’s Network
Settings
1. On your Windows XP or Windows 2000 computer, open the Network Connec-
tions (or Network and Dial-up Connections) control panel according to how the
Start menu is set up:
• On Windows XP, click Start > Control Panel > Network Connections.
• On Windows 2000, click Start > Settings > Network Connections.
31
Installing the Access Point
Step 2: Verify Access Point Operation
2. When the Network Connections window appears, right-click the icon for Local
Area Connection, and then click Properties.
3. When the Local Area Connection Properties dialog box appears, select Internet
Protocol (TCP/IP) from the scrolling list, and then click Properties. The TCP/IP
Properties dialog box appears.
4. Restore the computer’s network settings by typing the original IP address settings
in the TCP/IP Properties dialog box.
5. On the TCP/IP Properties dialog box, click OK to close it.
6. Click OK again to close the Local Area Connection Properties dialog box.
You are now ready to connect the Access Point to your network.
Step 2: Verify Access Point Operation
Before deploying the Access Point to your environment, Ruckus Wireless strongly
recommends that you verify that the Access Point is operating correctly. To do this,
you will need to connect the Access Point to your live network temporarily and make
sure that the network connection works and that wireless clients are able to associate
with the Access Point and connect to your network and the Internet.
NOTE: The network and power connections that you will be making in this step are
temporary. You can perform these verification tasks indoor.
Connect the Access Point to the Network
1. Connect the Ethernet cable from a LAN (RJ-45) port on the Access Point to your
network’s router or switch.
2. Reconnect the Access Point to a power source.
You have completed connecting the Access Point to your live network. Perform the
tasks described in the following sections to verify that the Access Point is operating
normally.
32
Installing the Access Point
Step 2: Verify Access Point Operation
Check the LEDs
Perform a spot-check using the LEDs to verify that the Access Point is operating
normally. Refer to the following sections for information on how to check the LEDs on
each ZoneFlex AP model.
ZoneFlex 2925
If the Access Point is operating normally and your wireless client was able to associate
with it:
■The LED is green.
■The LED is green, and if traffic if passing through, it flashes green. Open a Web
browser window, type www.ruckuswireless.com in the address bar, and then
press <Enter>. The LED should flash green as your wireless client connects
to the Ruckus Wireless Web site through the Access Point.
■The LED is green. This indicates that at least one wireless client is connected to
the Access Point’s WLAN service.
ZoneFlex 2942/7942
If the Access Point is operating normally and your wireless client was able to associate
with it:
■The WLAN LED is green, and if traffic if passing through, it flashes green. Open
a Web browser window, type www.ruckuswireless.com in the address bar,
and then press <Enter>. The WLAN LED should flash green (two flashes every
second) as your wireless client connects to the Ruckus Wireless Web site through
the Access Point.
■If you do not have Ruckus Wireless ZoneDirector on the network, the DIR LED is
off. This indicates that the Access Point is operating in standalone mode. If there
is a ZoneDirector device on the network, the DIR LED is green.
ZoneFlex 7962
If the Access Point is operating normally and your wireless client was able to associate
with it:
■The 2.4G or 5G LED is green, and if traffic if passing through, it flashes green.
Open a Web browser window, type www.ruckuswireless.com in the address
bar, and then press <Enter>. The 2.4G or 5G LED should flash green (two flashes
every second) as your wireless client connects to the Ruckus Wireless Web site
through the Access Point.
■If you do not have Ruckus Wireless ZoneDirector on the network, the DIR LED is
off. This indicates that the Access Point is operating in standalone mode. If there
is a ZoneDirector device on the network, the DIR LED is green.
33
Installing the Access Point
Step 2: Verify Access Point Operation
ZoneFlex 7762
If the Access Point is operating normally and no wireless clients are associated with it:
■The Power LED is green.
■The Status LED shows slow blinking amber. This indicates that there are no
wireless clients connected to the Access Point’s WLAN service.
Associate a Wireless Client with the Access Point
1. On the administrative computer, verify that the wireless interface is enabled. On
Windows XP, click All Programs > Connect To > Wireless Network Connection
to enable the wireless interface.
2. In the system tray, right-click the (Wireless Network Connection) icon, and then
click View Available Wireless Networks.
3. In the list of available wireless network, click the network with the same SSID as
you configured in “Configure Wireless # Settings” on page 28. For example, if you
set the SSID to Ruckus Wireless AP, click the wireless network named Ruckus
Wireless AP.
4. Click Connect.
Your wireless client connects to the wireless network. After the wireless client connects
to the wireless network successfully, the wireless client icon in the system tray changes
to .
Check the TR069 Status (FlexMaster Management
Only)
If you configured the Access Point to report to a FlexMaster server on the network,
make sure you verify that it can successfully communicate with the FlexMaster server.
You can do this by checking the TR069 status on the Access Point’s Web interface.
1. Log in to the Access Point’s Web interface.
2. Go to the Administration > Management page.
3. Scroll down to the TR069 Status section.
4. Check the value for Last successful contact. If it shows a date in green, this
indicates that the Access Point was able successfully communicate with Flex-
Master.
Disconnect the Access Point from the Network
1. Disconnect the Access Point from the power source.
2. Disconnect the Ethernet cable that runs to the Access Point’s RJ45 port from your
network’s router or switch.
34
Installing the Access Point
Step 2: Verify Access Point Operation
You are now ready to deploy the Access Point to its permanent mounting location.
35
Installing the Access Point
Step 3: Deploy the Access Point
Step 3: Deploy the Access Point
In this step, you will place the Access Point in a suitable location on the network and
connect it to a power source and to your network environment.
1. Choose a Location for the Access Point
You can install the Access Point on a flat surface (for example, on a desktop or tabletop)
or mount it on a wall or ceiling. When choosing a location for the Access Point, follow
these guidelines:
■Allows easy viewing of the LEDs and access to the connectors, if necessary.
■Is centrally located to the wireless clients that will be connecting to the Access
Point. A suitable location might be on top of a cabinet or similar furniture to
optimize wireless connections to clients in both horizontal and vertical directions,
allowing wider coverage.
When positioning your Access Point, ensure that:
■It is out of direct sunlight and away from sources of heat.
■Cabling is away from power lines, fluorescent lighting fixtures, and sources of
electrical noise such as radios, transmitters and broadband amplifiers.
■There are no thick walls or metal shielding between the Access Point and the
wireless stations.
■Water or moisture cannot enter the case of the unit.
■Air flow around the unit and through the vents in the side of the case is not
restricted.
Review the recommendations in “Determine the Optimal Mounting Location and
Orientation” on page 19 for help in choosing a suitable location for the Access Point.
2. Connect the Access Point to a Power Source and
the Network
Once you have placed the Access Point at its installation location, you are ready to
connect it to a power source and the network.
NOTE: If your ZoneFlex model supports PoE, you can also supply power to the AP
from a PoE switch or injector. For information on how to make the PoE connections,
refer to the documentation that was shipped with the PoE switch or injector.
1. Connect the power jack to the power connector on the rear panel of your ZoneFlex
Access Point.
2. Connect the power adapter to a power source.
3. Obtain an Ethernet cable that is long enough to connect the Access Point to your
network’s router, switch, or hub.
36
Installing the Access Point
Troubleshooting Installation
4. Connect one end to a LAN port on the AP, and then connect the other end to your
network’s router, switch, or hub.
5. Verify that the power LED on the Access Point is green.
Congratulations! You have completed setting up the Access Point on your network.
To learn how to configure and manage the Access Point, continue reading the next
chapters.
Troubleshooting Installation
If the startup sequence does not work, verify that the network name (SSID) and security
settings (if you enabled it) on the AP match the settings on your wireless device.
■Disconnect the AP from the power source, wait 5 seconds, then reconnect it—and
wait 60 seconds before attempting a reconnection.
■Disconnect and reconnect the AP and the PC.
■Replace the Ethernet cable with a new one if the relevant LAN port LED is not
illuminated. (LEDs in each port light up during a successful connection.)
If all else fails, you can reset the AP to the factory defaults (and start over).
1. Insert a straightened-out paper clip into the reset button hole (located on the back
of the AP.)
2. Press and hold the Reset button for at least eight (8) seconds.
You can now reconnect your computer directly to the AP (as described in “2. Connect
the Access Point to the Administrative Computer” on page 25), and then start over
with installation, using the default network settings.
37
3
Navigating the Web Interface
Logging Into the ZoneFlex Web Interface
If you need to manage your AP, you do it with the features of the Ruckus Wireless Web
interface (which you already used to set up the AP for use).
NOTE: The following procedure assumes that you know the static IP address of the
AP (now in use), or you have some means of determining the dynamic IP address in
use by the AP. The PC you use for AP administration should be on the management
VLAN.
To log into the Web interface
1. On the PC, open a Web browser window.
2. In the address or location bar, type the IP address of the AP. Be sure to enter it in
the format:
https://<ip_address>
3. Press <Enter> to connect to the Web interface.
4. If a Windows security alert dialog box appears, click OK/Yes to proceed. The
Ruckus Wireless Admin login page appears.
5. In Username, type super.
6. In Password, type sp-admin.
7. Click Login.
The ZoneFlex Access Point Web interface appears.
In This Chapter
Logging Into the ZoneFlex Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Navigating the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
38
Navigating the Web Interface
Navigating the Web Interface
Navigating the Web Interface
You manage the Access Point through a Web browser-based interface that you can
access from any computer that is on the same subnet as the Access Point. Table 14
lists the Web interface features that are identified in Figure 17.
Figure 17. Elements of the ZoneFlex AP Web Interface
Menu Workspace
Help Button
Tabs Log Out Button
Table 14. ZoneFlex AP Web interface elements
Element Description
Menu Under each category (Status, Configuration, etc.)
are options that, when clicked, open the related
workspace in the area to the right.
Tabs Contains additional options for the configuration
page. For example, the Configuration > Wireless
page includes one tab for common wireless
configuration and eight tabs for each of the
available WLANs.
Workspace This large area displays features, options and
indicators relevant to your menu bar choices.
Logout Button Click this button to log out of the AP.
Help Button Click this button to open a help window with
information related specifically to the options
currently displayed in the workspace.
39
Navigating the Web Interface
If You Are Using ZoneFlex AP 7962/7762
If You Are Using ZoneFlex AP 7962/7762
If your ZoneFlex AP model is 7962/7762, note that elements on the Web interface
menu are slightly different from the other ZoneFlex AP models (and what this guide
shows).
ZoneFlex 7962/7762 AP has one 2.4GHz radio (for 802.11b/g/n clients) and one 5GHz
radio (for 802.11a/n clients). The wireless settings for these two radios need to be
configured separately, which is why the ZoneFlex 7962/7762 AP Web interface has the
Radio 2.4G and Radio 5G menu items, instead of a single Wireless menu item in
other models.
Figure 18 highlights the differences between the ZoneFlex 7962 and ZoneFlex 2942
menus.
Figure 18. Menu items are slightly different in ZoneFlex 7962 AP (left) and the
other ZoneFlex AP models (right)
40
Navigating the Web Interface
If You Are Using ZoneFlex AP 7962/7762
41
4
Configuring the Access Point
Configuring the System Settings
The system settings refer to the device name, temperature update, and service
provider login settings.
1. Go to Configuration > Device. The Configuration :: Device page appears.
2. In Device Name, type a new name for the device or leave as is to accept the default
device name (RuckusAP). The device name identifies the AP among other devices
on the network.
3. In Device Location, type the address or location where the device is deployed.
4. In GPS Coordinates, type the latitudinal and longitudinal coordinates of the
device location.
5. In Temperature Update, specify how often you want the AP to update its
temperature information on the Status > Device page. The default update interval
is 30 seconds.
6. Under Service Provider Login, change the login information as required:
•Username: Type the name that you want to use for logging into the Web
interface. The default user name is super.
•Current Password: Type the current administrative password. The default
administrative password is sp-admin.
•New Password: Type the new password that you want to use. The password
must consist of six to 32 alphanumeric characters only.
•Confirm Password: Retype the new password to confirm.
7. Click Update Settings to save and apply your changes.
In This Chapter
Configuring the System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Configuring Common Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Controlling Access to the Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Configuring VLAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
42
Configuring the Access Point
Configuring the System Settings
Figure 19. The Configuration > Device page
Enabling the PoE OUT Port for ZoneFlex 7762
Outdoor AP
If you are using the supplied Ruckus Wireless PoE injector for 7762 AP (and power
adapter) to supply power to the AP, you can use PoE OUT port to supply PoE to any
PoE-capable device (for example, another ZoneFlex 7762 AP or an IP-based surveil-
lance camera). The PoE feature for the PoE OUT port needs to be enabled from the
Web interface.
NOTE: If you use DC power or a PoE injector other than the one supplied with the AP,
the AP will be operational but some features (such as the built-in heater and PoE for
the PoE OUT port) will be unavailable. See Tab le 15 below for more information.
To enable PoE for the PoE OUT port
1. On the menu, click Configuration > Device.
2. In Power Source, select the Use custom PoE injector check box.
3. Click Update Settings to save your changes.
You have completed enabling PoE for the PoE OUT port.
43
Configuring the Access Point
Configuring the System Settings
Figure 20. Select the Use custom PoE injector check box
In addition to the supplied Ruckus Wireless PoE injector for ZoneFlex 7762 AP, you
can also use DC power or a standard 802.3af/802.3at PoE injector to supply power to
the AP. Note, however, that some features (specifically, the built-in heater and PoE for
the PoE OUT port) will be unavailable if the supplied PoE injector is not used. Refer
to Tabl e 15 for the available power options and the limitations associated with each
option.
Table 15. Power configuration options
Power Input Operational AP Heater PoE for PoE OUT
Ruckus Wireless PoE
injector for ZoneFlex 7762
AP (with supplied power
adapter)
Yes Yes Yes
48V 802.3at Yes Yes No
48V 802.3at Yes Yes Class of power supplied
with restrictions
48V 802.3af Yes No No
12V DC Yes No No
44
Configuring the Access Point
Configuring Network Settings
NOTE: If the built-in heater is disabled, the lowest operating temperature that the
Access Point can support is -20° C.
Configuring Network Settings
This section describes how to view and configure the AP’s network settings. Topics
discussed include:
Default IP Addressing Behavior
By default, the AP is configured to automatically obtain an IP address from a DHCP
server on the network. If the AP does not detect a DHCP server, it automatically assigns
itself the static IP address 192.168.0.1 to make it easier for you to preconfigure
and deploy it your network.
Obtaining and Assigning an IP Address
There are at least two instances when you would change the IP address of the AP:
■If the current AP IP address consistently conflicts with that of any other device in
your network
■If you want to switch to a static IP address from DHCP, for use in managing or
maintaining the AP
Unless you are able to determine the IP address assigned by the DHCP server to the
AP, it may prove helpful for anyone needing administrative access to assign a static
IP address to the AP.
45
Configuring the Access Point
Configuring Network Settings
Figure 21. The Configuration > Internet page
To review and modify the network configuration
1. Go to Configuration > Internet. The Internet page appears.
2. Verify that Connection Type is set to Static IP.
3. When the Static IP options appear, you can changes to the following settings:
•Gateway: This is the gateway IP address of the Internet interface.
•Primary DNS Server: The IP address of the primary Domain Name System
(DNS) server.
•Secondary DNS Server: The IP address of the secondary Domain Name
System (DNS) server.
•NTP Server: Hostname of the Network Time Protocol (NTP) server.
4. Click Update Settings to save your changes.
NOTE: For information on L2TP settings, refer to “Configuring the L2TP Settings”
on page 46.
46
Configuring the Access Point
Configuring Network Settings
Changing the Network Connection Type
NOTE: Perform this task only with guidance from your ISP. The required entries for
static IP address or PPPoE should be available, if your AP connection type is changed
to either of those types.
To change the connection type (DHCP or Static IP)
1. Go to Configuration > Internet. The Configuration > Internet page appears.
2. In Connection Type, click the type of connection that your Internet service
provider (ISP) is using. Typically, connection options relate to your ISP’s delivery
method:
• In certain uncommon instances, a Static IP address is provided.
• For cable modem access, DHCP is used.
3. If you need to change from DHCP to PPPoE or Static IP, fill in the related fields
according to your ISP-provided information.
4. Click Update Settings to save your changes.
Configuring the L2TP Settings
You can implement transparent bridging with ZoneFlex through the use of L2TP (Layer
2 Tunnelling Protocol) tunnelling. By tunnelling traffic from a ZoneFlex AP to a
centralized data center, access controllers with policy enforcement software can apply
rules and services. In a typical WLAN implementation, these rules include a captive
portal to authenticate users’ credentials.
In the case of L2TP, the ZoneFlex AP functions as a remote bridge. As such, it forwards
traffic into PPP sessions over the L2TP tunnel. This implementation ensures that you
have complete visibility into MAC addresses of users, as individual Wi-Fi clients are
essentially placed (bridged) onto the ISP’s core network.
To configure L2TP tunnelling
1. Go to Configuration > Internet.
2. Under L2TP Connection, click Enable.
3. In L2TP Network Server IP Address, type the IP address of the L2TP network
server (LNS) to which the device will connect.
4. In Server Secret, type the L2TP tunnel password.
5. If your network requires PPP authentication, configure the following fields under
L2TP/PPP Authentication:
•Username: Type your appropriate PPP user name.
•Password: Type the password appropriate to the account.
•Password Confirmation: Re-enter the password.
47
Configuring the Access Point
Configuring Network Settings
6. Click Update Settings to save your settings.
As ZoneFlex devices support multiple wireless networks (SSIDs), you should define
which SSID should be tunneled and which should be locally bridged. You can
configure this on the VLAN page. For more information, refer to “Configuring VLAN
Settings” on page 64.
Renewing or Releasing DHCP
This task should be performed only with guidance from your ISP. It serves as a
troubleshooting technique when DHCP addresses to one or more networked devices
prove to be unusable or in conflict with others.
1. Go to Status > Internet.
2. Review the current settings.
3. If the current Connection Type is DHCP, you will be able to see the currently-
assigned IP address and subnet mask listed below.
• To force the DHCP server to assign a new IP address to this AP, click Renew
DHCP. This will cause a slight interruption in network service until the new IP
address has been put in use.
• To force the DHCP server to assign new IP addresses to all networked devices
at the same time (including this AP), click Release DHCP. This will cause a
temporary interruption in overall network service.
4. Click Update Settings to save your settings.
Figure 22. The Status > Internet page
48
Configuring the Access Point
Configuring Common Wireless Settings
Configuring Common Wireless Settings
Common wireless settings are settings that are applied to all WLANs. The settings
include the wireless mode, wireless channel, and country code.
To configure the wireless settings common to all WLAN
1. Go to Configuration > Wireless. The Configuration :: Wireless :: Common page
appears.
NOTE: If you are using ZoneFlex 7962 AP, go to Configuration > Radio 2.4G or
Configuration > Radio 5G.
2. Make changes to the common wireless settings listed in the table below.
Table 16. Common Wireless settings
Setting Description
Wireless mode The wireless mode options include the
following:
•Auto-Select: Allows both 802.11g- and
802.11b-compliant devices to connect to
the network. This is the default setting.
•2.4GHz 54 Mbps (For faster 802.11g
devices only): Allows only 802.11g-
compliant devices to join the network.
•2.4GHz 11Mbps (For slower 802.11b
devices only): Allows only 802.11b-
compliant devices to join the network
Channel This option lets you select the channel used
by the network. You can choose SmartSelect,
or choose one of a specific number of
channels. If you choose SmartSelect, the AP
automatically selects the best channel
(encountering the least interference) to
transmit the signal.
Country Code This option (if enabled) lets you select your
country or region code.
Advanced Settings Refer to “Reviewing the Advanced >
Common Options” on page 49.
49
Configuring the Access Point
Configuring Common Wireless Settings
CAUTION: Selecting the incorrect country or region may result in violation of appli-
cable laws. If you purchased the AP in the United States, you do not need to manually
set the country code. Ruckus Wireless APs that are sold in the US are preconfigured
with the correct country code and this setting cannot be changed.
3. Click Update Settings to save your settings.
Figure 23. The Configuration > Wireless page
Reviewing the Advanced > Common Options
This page permits access to advanced wireless functions. These settings should only
be changed by an experienced administrator. Incorrect settings can severely impact
wireless performance. It is recommended that the default settings be retained for best
performance.
CAUTION: To fully benefit from the AP’s capabilities, it is advisable not to change this
value unless absolutely necessary.
To configure the advanced common options
1. On the Configuration > Wireless page, click Edit Common Settings. The
Configuration > Wireless > Advanced > Common page appears.
50
Configuring the Access Point
Configuring Common Wireless Settings
NOTE: If you are using ZoneFlex 7962 AP, go to Configuration > Radio 2.4G or
Configuration > Radio 5G.
2. Configure the advanced settings listed in Tab l e 17 as required.
3. Click Update Settings to save and apply the changes.
Table 17. Advanced > Common options
Option Description
Transmit Power The default setting is Full. Select the level of
transmit power from the drop-down menu.
This option sets the maximum transmit power
level relative to the predefined power (this
value differs according to the current country
code).
Protection Mode (Inactive by default.) If you activate
protection, you control how 802.11 devices
know when they should communicate to
another device. This is important in a mixed
environment of both 802.11b and 802.11g
clients.
WARNING: Activating this option (and
configuring the settings) boosts the
interoperability of 802.11b and 802.11g
devices but will severely decrease
performance.
•CTS-only: Choose this option to force all
destination devices to acknowledge their
ability to receive data when a transmission
is initiated. Use this option for compliance
with the Wi-Fi Alliance certification.
•RTS/CTS: Choose this option to force both
sending and receiving devices to confirm
a data exchange on both ends before
proceeding.
For information on “Protection Mode”,
including specific threshold options and how
they can be customized on an individual
WLAN basis, see “Setting Threshold
Options” on page 51.
51
Configuring the Access Point
Configuring Common Wireless Settings
Figure 24. The Configuration > Wireless > Advanced > Common page
Setting Threshold Options
The following options allow you to fine-tune the “Protection Mode” behavior, set
previously on the Wireless > Common page. After activating a Protection Mode, you
can open each Wireless tab and customize the threshold settings, that determine what
is put in effect and when.
CAUTION: Do not customize these options unless you are an experienced network
administrator or are under the guidance of an IT/support professional.
To customize Protection Mode (Threshold) settings
1. Go to Configuration > Wireless. The Configuration :: Wireless :: Common page
appears.
NOTE: If you are using ZoneFlex 7962 AP, go to Configuration > Radio 2.4G or
Configuration > Radio 5G.
2. Click the tab for the Wireless # (WLAN) that you want to configure. The Configu-
ration :: Wireless :: Wireless [#] page appears.
3. Look for Threshold Settings, and then click Edit Settings. The Configuration ::
Wireless :: Advanced :: Wireless [#] page appears.
52
Configuring the Access Point
Configuring Common Wireless Settings
4. Review the options listed in Table 18, and then make any needed changes.
5. Click Update Settings to save and apply the changes. A confirmation message
appears at the top of the page.
You have completed configuring the threshold options. To reopen the previous page,
click Go back to Wireless Configuration.
Table 18. Threshold options
Option Description
Beacon Interval (The default value is 100.) The value indicates
the frequency interval of the beacon in
millisecond. A beacon is a broadcast packet
by Access Point (AP) to synchronize the
wireless network.
Data Beacon Rate (The default value is 10.) The value indicates
the interval of the Delivery Traffic Indication
Message (DTIM). This is a countdown field
that the device uses to inform its clients of the
next window for listening to broadcast or
multicast messages.
RTS/CTS Threshold (The default value is 2346.) This option
determines at what packet length the RTS/
CTS function is triggered. A lower threshold
may be necessary in environment with
excessive signal noise or hidden nodes; but
may result in some performance
degradation.
53
Configuring the Access Point
Configuring WLAN Settings
Figure 25. Threshold settings
Configuring WLAN Settings
This section describes how to configure WLAN-specific settings, such as wireless
availability, SSID, encryption, and authentication.
To configure WLAN settings
1. Go to Configuration > Wireless. The Configuration :: Wireless :: Common page
appears.
NOTE: If you are using ZoneFlex 7962 AP, go to Configuration > Radio 2.4G or
Configuration > Radio 5G.
2. Click one of the eight Wireless (#) tabs. The Configuration :: Wireless :: Wireless
(#) page appears.
54
Configuring the Access Point
Configuring WLAN Settings
3. Review the WLAN options listed in Table 19, and then make changes as required.
4. When you are finished, click Update Settings to save and apply the changes. A
confirmation message appears at the top of this page.
5. Click Go back to Wireless Configuration to reopen the previous page.
Table 19. Wireless # options
Option Description
Wireless Availability This option controls whether or not the
wireless network is available to users (Off or
On).
Broadcast SSID This option controls whether or not the
WLAN SSID is visible to anyone looking for
wireless networks. Disabling (hiding) the SSID
requires the user must be told the correct
SSID before they can connect to your
network.
SSID This is the publicly-broadcast “name” of your
wireless network.
A default SSID is present (which you ideally
replaced in the installation process). If the
default SSID is still active, it is strongly
recommended that you change it. An
effective SSID somehow indicates your
location or group name. The “name” can be
up to 32 characters in length, contain letters
and numbers, and is case-sensitive.
Threshold Settings This button opens a page where you can
configure the Protection Mode you activated
on the Wireless :: Common page. If
Protection Mode is not active, ignore this
option.
For more information, see “Setting
Threshold Options” on page 51.
Encryption Method By default, all data exchanges on your
wireless network are not encrypted, but you
can pick an encryption method in this option,
and use the extra workspace features that
appear to fine-tune the encryption settings.
For more information, see either “Using
WEP” on page 55 or “Using WPA” on
page 57.
55
Configuring the Access Point
Configuring WLAN Settings
Figure 26. WLAN settings
Using WEP
CAUTION: Do not customize these options unless you are an experienced network
administrator or are under the guidance of an IT/support professional.
To configure WLAN-specific WEP encryption settings
1. Go to Configuration > Wireless. The Configuration :: Wireless :: Common page
appears.
NOTE: If you are using ZoneFlex 7962 AP, go to Configuration > Radio 2.4G or
Configuration > Radio 5G.
2. Click the Wireless # tab that you want to configure. The Configuration :: Wireless
:: Wireless[#] page appears.
3. Click the Encryption Method menu, and then click WEP. An additional set of WEP-
specific encryption options appear on this page.
56
Configuring the Access Point
Configuring WLAN Settings
4. Review the encryption settings listed in Table 20, and then make changes as
required.
5. Click Update Settings to save and apply the changes. A confirmation message
appears at the top of the page.
6. Click Go back to Wireless Configuration to reopen the previous page.
Table 20. WEP settings
Encryption Setting Description
Authentication Mode Your options include:
• Open: No security measure is enforced.
• Shared Key: The selected Default Shared
Key is used.
• Auto: Automatically-selected
authentication mode.
Encryption Strength • 64 bit: Specify the key with 10 hexadecimal
digits or 5 ASCII characters.
• 128 bit: Specify the key with 26
hexadecimal digits or 13 ASCII characters.
The 128-bit cryptography is stronger
privacy protection for your network and is
recommended if you use WEP.
Key Entry Method • Hexadecimal: The encryption key only
accepts hexadecimal characters (0-9, A-F).
• ASCII Text: The encryption key accepts
ASCII characters.
Passphrase This assists in automatic key generation.
Enter some text and click the Generate
button. The system will generate the WEP key
automatically. You may specify a passphrase
up to 32 characters.
Please note that the algorithm used for key
generation may vary from system to system.
Checking the WEP keys used between
wireless stations and the AP is
recommended.
WEP Key Enter the key manually according to the Key
Entry Method and Encryption Strength
settings.
Key Index Choose the index, from “1” to “4”, that the
WEP key is to be stored in.
57
Configuring the Access Point
Configuring WLAN Settings
Figure 27. WEP settings
Using WPA
CAUTION: Do not customize these options unless you are an experienced network
administrator or are under the guidance of an IT/support professional.
Use of WPA PSK allows automatic key generation based on a single passphrase. WPA-
PSK provides very strong security, but may not be supported on older wireless devices.
In some cases, the older devices can be upgraded with adapters to take advantage
of WPA-PSK.
If you configure the AP with WPA-PSK, some network users will not be able to connect
to your WLAN unless their devices are manually set to WPA-PSK and configured with
the same passphrase.
To configure WPA encryption settings
1. Go to Configuration > Wireless. The Configuration :: Wireless :: Common page
appears.
NOTE: If you are using ZoneFlex 7962 AP, go to Configuration > Radio 2.4G or
Configuration > Radio 5G.
58
Configuring the Access Point
Configuring WLAN Settings
2. Click the Wireless # tab that you want to configure. The Configuration :: Wireless
:: Wireless[#] page appears.
3. Click the Encryption Method menu, and then click WPA. An additional set of
WPA-specific encryption options appear on this page.
4. Review the encryption settings listed in Table 21, and the make changes as
preferred.
5. Click Update Settings to save and apply the changes. A confirmation message
appears at the top of the page.
Table 21. WPA settings
Encryption Setting Description
WPA Version Your options are WPA, WPA2 or WPA Auto.
• When WPA is selected, the wireless client
decides the version of WPA will be used.
WPA is the recommended default for best
compatibility. Wi-Fi WPA-capable PDAs
and other gadgets are usually limited to
WPA + TKIP.
•WPA2 is an advanced option. WPA2
support on Windows requires a Microsoft
patch and is only available on Windows XP
with Service pack 2 or later.
•WPA-Auto is an advanced option. Only
the best WPA 802.11i conforming/Wi-Fi
WPA-certified client devices can operate
in this mode.
WPA Authentication PSK mode is suitable for home or personal
use. 802.1x mode uses a networked RADIUS
server to verify user identity. The auto mode
offers both options for the wireless client to
pick.
WPA Algorithm When Auto is selected, the wireless client
decides whether TKIP or AES will be used.
AES is the strongest encryption and requires
additional hardware support on wireless
devices.You should consult the
documentation of your wireless client
devices. Auto is an advanced option and
some wireless clients may fail to associate.
Passphrase Enter a new passphrase between 8 and 32
characters long, using any combination of
printable characters (letters, numbers,
hyphens and underscores).
59
Configuring the Access Point
Configuring WLAN Settings
6. Click Go back to Wireless Configuration to reopen the previous page.
Figure 28. WPA settings
Customizing 802.1x Settings
CAUTION: Do not customize these options unless you are an experienced network
administrator or are under the guidance of an IT/support professional.
If you choose “WPA” as the encryption method, you have the option to set up the AP
to act as an 802.1x proxy, utilizing external authentication sources such as a RADIUS
server. This provides a higher level of security, when compared to the static security
process in a WEP configuration.)
Using 802.1x lets a device complete authentication prior to the exchange of data, as
in a DHCP environment. Another benefit is that each BSSID can be individually
configured to forward all authentication requests to its own server.
To configure WLAN-specific 802.1x authentication settings
1. Go to Configuration > Wireless. The Configuration :: Wireless :: Common page
appears.
60
Configuring the Access Point
Configuring WLAN Settings
NOTE: If you are using ZoneFlex 7962 AP, go to Configuration > Radio 2.4G or
Configuration > Radio 5G.
2. Click a Wireless # tab to configure. The Configuration :: Wireless :: Wireless[#]
page appears.
3. Click the Encryption Method menu, then click WPA. The basic set of WPA-specific
encryption options appear on the page.
4. Select 802.1x as the WPA Authentication mode. Additional options appears.
5. Configure the following settings to customize your 802.1x authentication.
•RADIUS NAS-ID: Enter the network ID assigned to your RADIUS server.
•Authentication Server [-Required-]: Enter the information needed to estab-
lish a connection between the AP and the RADIUS server.
•Accounting Server [-Optional-]: Enter the information needed to establish
this connection.
6. Click Update Settings to save and apply the changes. A confirmation message
appears at the top of this page.
7. Click Go back to Wireless Configuration to reopen the previous page.
Figure 29. 802.1x settings
61
Configuring the Access Point
Controlling Access to the Wireless Network
Controlling Access to the Wireless Network
Access Control give you control over which stations are allowed to join (associate with)
your WLAN networks. There are “tab” entries for each available WLAN.
Changing the Access Controls for a WLAN
1. Go to Configuration > Wireless.
NOTE: If you are using ZoneFlex 7962 AP, go to Configuration > Radio 2.4G or
Configuration > Radio 5G.
2. Click the Wireless # tab for which you want to configure the access control
settings.
3. Click the Edit Settings button after Access Control. The Configuration :: Wireless
:: Access Control :: Wireless # page appears.
4. Select the radio button for the desired access control. (For a description of the
options, see“Changing the Access Controls for a WLAN” in the previous section.)
The Access Controls Table appears.
5. Click Add new entry to add a MAC address to the table.
6. Type the MAC address in the spaces provided.
7. Click Update to save your changes. Assuming all parameters you entered are
acceptable, that row will be added to the table.
You have completed adding an entry to the MAC address table. If you have additional
MAC addresses you want included, click Add new entry, and then repeat these steps
until you have entered all the stations you want. There is a limit of 128 rows.
62
Configuring the Access Point
Controlling Access to the Wireless Network
Figure 30. Access control settings
Removing MAC Addresses from the List
Simply check the box under the Remove column for the MAC address entry you want
to remove from the table, and then click Update. The page refreshes and the MAC
address that you removed disappears from the list.
Access Control Options
This section describes the options that you can use to control access to the wireless
network.
Disabling WLAN Access Restrictions
If you select Disable WLAN access restrictions, then MAC-address-based restrictions
on which stations can join the WLAN are disabled; thus, any station can join. If the
WLAN uses encryption, then the station must still supply the correct encryption pass-
phrase. The Access Controls table is hidden if the current mode is Disable WLAN
access restrictions.
63
Configuring the Access Point
Controlling Access to the Wireless Network
Allowing Only Stations Explicitly Listed in the Access
Controls Table
If you select Allow only stations listed in the Access Controls Table, then stations
entered into the access-controls table are allowed but all others are disallowed. To
add MAC addresses, see “Changing the Access Controls for a WLAN” on page 61.
Denying Only Stations Explicitly Listed in the Access
Controls Table
If you select Deny only stations listed in the Access Controls Table, then stations
entered into the access-controls table are disallowed but all others are allowed. To
add MAC addresses, see “Changing the Access Controls for a WLAN” on page 61.
Access Control Table Columns
The Access Control table contains the following columns:
Address
Six text boxes appear in which you enter the desired MAC address, in hexadecimal
digit form, two characters in each box. You can specify a full 12-hex-digit MAC address
or enter “wildcard” characters for “don't care” digits. Allowable hex-digit characters
are 0-9, a-f, and A-F. Most address-tags and software where you find MAC addresses
listed include colons or dashes to separate the address-pairs; that is provided for you
on the web page, so do not enter the colons or dashes.
The wildcard characters are “x”, "X" and blank (space character). Wildcards are useful
when you want to specify all MAC addresses from a given manufacturer. For example,
by specifying only the Organizationally Unique Identifier (the first six hexadecimal
digits of any MAC address from that manufacturer is its OUI) saves you having to enter
all 24 million of them (the table size is limited in the AP/Router to 128 entries). Some
manufacturers produce devices using more than one OUI, in which case you may need
to enter each applicable one.
Name
You may optionally assign a name to a given MAC address. This helps you recognize
known equipment. Names are not used by the router/AP device, they are merely an
aid for recognizing equipment on your network. Names need not be specified and
do not need to be unique. Names are accessible by Service Provider Technical
Support personnel, so if privacy is a concern, you may wish to use generic-sounding
names, such as “Room 1 TV”, or not use names at all.
Remove
Check the Remove box for any rows that you no longer want used.
64
Configuring the Access Point
Configuring VLAN Settings
Configuring VLAN Settings
The VLAN page is used to configure the virtual LAN (VLAN) parameters of the AP.
Traffic never uses VLAN tags over wireless links, but traffic originating on or destined
for WLAN stations can be differentiated by a VLAN identifier as it travels over other
links, such as Ethernet, DSL or Cable Internet, etc., thus given the appropriate priority
as it traverses the Internet.
This section discusses the following topics:
■Navigating the VLAN Page
■Changing a VLAN ID
■Changing the Port State of a VLAN
■Changing an RJ45 Port’s VLAN Tagged State
Figure 31. The Administration > VLAN page
Navigating the VLAN Page
■Name: The name appearing in the first cell of each column identifies each
“network”. Here the term refers to a single broadcast-domain. There is also a
“Management” network, referring to communications directly to the AP/Router.
■VLAN ID: If the VLAN ID field is blank or empty, no VLAN tagging will occur for
that network. The state is shown by one of three images, explained below in
“VLAN port state icons.”
65
Configuring the Access Point
Configuring VLAN Settings
NOTE: If two rows (two networks) are assigned the same VLAN ID, then they are
considered to be the same network.
■VLAN tagging: Each RJ45 port can be configured to use VLAN tagging. By
default, no RJ45 port is tagged. When the icon contains a white “tag”, that port
is tagged; otherwise it is un-tagged. Clicking on the icon switches between tagged
and un-tagged modes.
■RJ45 port state images: The AP may be connected to the same or different
service-provider “uplinks” using the RJ45-type connectors on the back of the AP.
The images of RJ45 connectors represent those RJ45 connectors on the AP. Each
image includes the label of the RJ45 port which it represents. Clicking an icon
switches between “tagged” and “un-tagged” modes. When the icon contains a
white “tag”, that port is tagged; otherwise it is un-tagged. If desired, traffic can
be distinguished with different VLAN IDs, which you configure using this page.
Figure 32. VLAN tagging
■VLAN port state icons: “Member VLAN ports” allow the network’s traffic to flow
through its associated RJ45 connector. If that port is configured for VLAN-tagging,
then the “tagged member VLAN port” icon will be displayed. A “non-member
VLAN port” does not allow network traffic to flow through the RJ45 connector.
Clicking an icon toggles that VLAN port between “member” and “non-member”
status. The port may automatically be marked as “tagged” where appropriate.
Figure 33. Port state icons
■Show me an example: Clicking the button labeled Show me an example opens
a few sample configurations, with an explanation of what each shows.
Tagged
port
Untagged
port
Tagged
member LAN
port
Member LAN
port
Non-member
LAN port
66
Configuring the Access Point
Configuring VLAN Settings
■Update Settings (test): When you click Update Settings (test), if any configura-
tion settings changed, a connectivity-test will be run; this lasts approximately 30
seconds. If the browser and the AP/Router can communicate with the new VLAN
settings, then they will remain set. If connectivity fails, then the device will revert
to the previous VLAN settings. A pop-up message will tell you whether the test
passed or failed and VLAN values were reverted.
■Update Settings (no testing, override): When you click Update Settings (no
testing, override), you are saving configuration changes without a connectivity
test.
Changing a VLAN ID
This task should be performed by an experienced network administrator or are under
the guidance of an IT/support professional.
1. Go to Administrator > VLAN. The Administrator :: VLAN page appears.
2. Clear the value in the VLAN ID column, and type the new value.
3. Click Update Settings (test) to verify connectivity prior to saving changes. This
prevents you from being locked out in the event you were to change the Manage-
ment interface VLAN ID.
NOTE: This works best in conjunction with “Changing the Port State of a VLAN” on
page 66 and “Changing an RJ45 Port’s VLAN Tagged State” on page 67.
Changing the Port State of a VLAN
This task should be performed by an experienced network administrator or are under
the guidance of an IT/support professional.
1. Go to Administrator > VLAN. The Administrator :: VLAN page appears.
2. Click a green check mark to change the state between member, non-member, or
tagged member.
3. Click Update Settings (test) to verify connectivity prior to saving changes. This
prevents you from being locked out in the event you were to change the Manage-
ment interface VLAN ID.
NOTE: This works best in conjunction with “Changing a VLAN ID” on page 66 and
“Changing an RJ45 Port’s VLAN Tagged State” on page 67.
67
Configuring the Access Point
Configuring VLAN Settings
Changing an RJ45 Port’s VLAN Tagged State
This task should be performed by an experienced network administrator or are under
the guidance of an IT/support professional.
1. Go to Administrator > VLAN. The Administrator :: VLAN page appears.
2. Click an RJ-45 port icon to change the state from untagged to tagged.
3. Click Update Settings (test) to verify connectivity prior to saving changes. This
prevents you from being locked out in the event you were to change the Manage-
ment interface VLAN ID.
NOTE: This works best in conjunction with “Changing a VLAN ID” on page 66 and
“Changing the Port State of a VLAN” on page 66.
68
Configuring the Access Point
Configuring VLAN Settings
69
5
Managing the Access Point
Viewing Associated Wireless Clients
A usage-monitoring capability has been built into the Access Point to help you
monitor wireless clients that are associated with your wireless network.
To view associated wireless clients
1. Go to Status > Wireless. The Status :: Wireless page appears.
NOTE: If you are using ZoneFlex 7962 AP, go to Status > Radio 2.4G or Status >
Radio 5G.
2. Click any of the Wireless tabs. Wireless clients that are associated with this
particular wireless network appear under Connected Devices.
In This Chapter
Viewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Viewing Local Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Changing the Administrative Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Enabling Other Management Access Options. . . . . . . . . . . . . . . . . . . . . . . . . . .72
Sending a Copy of the Log File to Ruckus Wireless Support . . . . . . . . . . . . . . .78
Enabling Logging and Sending Event Logs to a Syslog Server . . . . . . . . . . . . . 77
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Rebooting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Resetting the Access Point to Factory Default . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Running Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
70
Managing the Access Point
Viewing Associated Wireless Clients
Figure 34. The Status > Wireless page
71
Managing the Access Point
Viewing Local Services
Viewing Local Services
Go to Status > Local Services. The Status :: Local Services page appears, displaying
a list of devices (computers, printers, access points) that are currently connected to
the local network.
Figure 35. The Status > Local Services page
Changing the Administrative Login Settings
The default user name is super and the default password is sp-admin. To prevent
unauthorized users from logging in to the Web interface using these default admin-
istrator login settings, Ruckus Wireless recommends that you change the default Web
interface password immediately after your first login.
To change the default administrator login settings
1. Log into the Web interface.
2. Go to Configuration > Device. The Device page appears.
3. Under Service Provider Login, change the default administrator login settings.
■(Optional) In Username, type a new user name that you will use to log in to the
Web interface. The default user name is super.
■In Password, type a new password to replace the default password sp-admin.
■In Password Confirmation, retype the new password.
4. Click Update Settings. The message Your parameters were saved appears.
72
Managing the Access Point
Enabling Other Management Access Options
You have completed changing the default login settings. The next time you log in to
the Web interface, make sure you use these updated login settings.
Figure 36. The Configuration > Device page
Enabling Other Management Access Options
In addition to managing the AP via a Web browser through HTTPS, several other
management access options are available on the AP. These options include manage-
ment access via HTTP, Telnet, and SSH.
In addition to these management access options, you can also view and set up the
connection to the Ruckus Wireless FlexMaster under the TR-069/SNMP Manage-
ment Choice options. If your ZoneFlex device is to be managed by FlexMaster, then
the FlexMaster information (server URL and contact interval) is preconfigured before
you receive your ZoneFlex device.
NOTE: If you are configuring the AP to be managed by FlexMaster, remember to
point it to the FlexMaster server after you configure the management access options.
For more information, refer to “Pointing the AP to FlexMaster” on page 77.
73
Managing the Access Point
Enabling Other Management Access Options
Figure 37. The Administration > Management page
To enable other management access options
1. Go to Administration > Management. The Management page appears.
2. Review the access options listed in Table 2 2, and then make changes as needed.
Table 22. Management Access Options
Option Description
Telnet access By default, this option is disabled (inactive).
Telnet port This field lists the default Telnet port of 23 — only
if Telnet is active. You can manually change this
port number, if required.
SSH access By default, this option is enabled (active).
SSH port This field lists the default SSH port of 22—only if
SSH is active. You can manually change this port
number if required.
HTTP access This option is disabled by default.
HTTP port This field lists the default HTTP port of 80, if HTTP
has been activated. You can manually change this
port number if required.
HTTPS access By default this option is enabled. This connection
mode requires a security certificate, a copy of
which has been pre-installed in the device.
74
Managing the Access Point
Enabling Other Management Access Options
3. If you want to use TR-069 or SNMP to manage the AP, configure the settings listed
in Tab l e 23.
HTTPS port This field lists the default HTTPS port of 443—only
if HTTPS has been activated. You can manually
change this port number if required.
Certification Verification This notes whether the security certificate linked
to the HTTPS settings has been passed or not.
Table 23. TR-069 and SNMP Management Options
Option Description
Auto Enables the ZoneFlex device to connect to either
SNMP server, Ruckus Wireless ZoneDirector, or
Ruckus Wireless FlexMaster.
SNMP only Only allow SNMP management
FlexMaster only Only allow FlexMaster management
DHCP Discovery URL of server providing DHCP
FlexMaster Server URL URL of the FlexMaster server
Digest-authentication
Username/Digest-
authentication password
This information is automatically generated by the
AP and used for authentication with FlexMaster.
Change this value only if you want the AP to
connect to another access control server (ACS).
Contact FlexMaster every Interval at which the device should attempt to
contact FlexMaster
Table 22. Management Access Options
Option Description
75
Managing the Access Point
Enabling Other Management Access Options
4. Click Update Settings to save your changes. A confirmation message appears at
the top of the page.
You have completed the management access options.
Associated-Clients
Monitoring Mode
When enabled, the AP monitors the association
and disassociation activities of wireless clients and
sends this information to FlexMaster. Available
options include:
•Disable (default): Select to turn off client
association monitoring. When this option is
selected, the AP will not send client association
information to FlexMaster; Flexmaster will
need to retrieve this information from the AP.
•Passive: Select to enable client association
monitoring and send related information to
FlexMaster at the next inform interval.
•Active: Select to enable client association
monitoring and define the monitor interval
(Interval). The AP will check for client
association based on the defined Interval (in
seconds), and then send related information
FlexMaster as soon as an association event is
detected.
Table 23. TR-069 and SNMP Management Options
Option Description
76
Managing the Access Point
Enabling Other Management Access Options
Viewing FlexMaster Management Status
If you configure the AP to be managed by FlexMaster, you can check the TR-069 Status
section on the Administration > Management page.
Figure 38. TR-069 status information
Tabl e 24 lists the TR-069 status information that the AP provides.
Table 24. TR-069 status information
Status Information Description
Currently using Shows the FlexMaster server IP address or
URL with which the AP is currently registered
Last attempted contact Shows the date and time of the AP’s last
attempt to contact FlexMaster. Date and time
are specified in GMT (or UTC), which are
accurate if a Network Time Protocol (NTP)
server is configured.
Last successful contact Shows the date and time of the AP’s last
successful contact with FlexMaster.
77
Managing the Access Point
Enabling Logging and Sending Event Logs to a Syslog Server
Pointing the AP to FlexMaster
Your ZoneFlex device is required to “call home” to register with your FlexMaster;
FlexMaster does not initiate initial contact. To register successfully with FlexMaster,
your ZoneFlex device must know the FlexMaster server’s URL, thus entered on the
device.
To point the AP to FlexMaster
1. Go to Administrator > Management.
2. Under TR-069/SNMP Management Choice, click Auto.
3. In FlexMaster Server URL, type the URL of the FlexMaster server.
4. Toggle the Contact FlexMaster every drop-down list to select how frequently
the device will check the FlexMaster server for any pending configuration changes
available for that ZoneFlex unit. On the FlexMaster side, this field is referred to as
the Periodic Inform Interval.
5. Click Update Settings to save your changes.
After the AP registers with FlexMaster, this Administration > Management page will
show the communication status between the AP and FlexMaster.
Enabling Logging and Sending Event Logs to
a Syslog Server
If you have a syslog server on the network, you can configure the Access Point to send
the device logs to the server. You will need to enable logging (logging is disabled by
default), and then configure the Access Point to send logs to the syslog server.
1. Go to Administration > Log. The Administration :: Log page appears.
2. Look for Log Status, and then click Enabled.
3. After enabling logging, configure the following options:
•Syslog Server Address [Optional]: To enable the AP to send messages to a
syslog server as they appear, enter the IP address of the syslog server.
Current time Shows the current date and time as known to
the AP. This timestamp is accurate is an NTP
server is configured on the AP. If there is no
NTP server configured, this timestamp is
useful as a reference for comparison of the
timestamps for Last attempted contact and
Last successful contact.
Table 24. TR-069 status information
Status Information Description
78
Managing the Access Point
Sending a Copy of the Log File to Ruckus Wireless Support
•Syslog Server Port: By default, the syslog port number is 514. If the syslog
server is using a different port, enter that port number in this field.
4. Click Update Settings to save and apply your changes.
Figure 39. The Administration > Log page
Sending a Copy of the Log File to Ruckus
Wireless Support
The Support Info log consists of the configuration and run-time status of the AP and
can be useful for troubleshooting. You have three options for sending a copy of the
current log file to Ruckus Wireless Support:
■Save a copy to your local PC, then attach it to an e-mail message and send it to
support
■Set up a connection to an FTP site
■Set up a connection to a TFTP site
To take advantage of these options, follow these steps
1. Go to Maintenance > Support Info. The Maintenance :: Support Info page
appears.
2. Review the Upload Method options.
3. To upload a copy of the support info file to an FTP or TFTP server, click TFTP or
FTP option. Clicking the FTP option prompts you to enter a User ID and Password.
79
Managing the Access Point
Upgrading the Firmware
4. In Server Address, enter the FTP or TFTP server IP address.
5. In Filename, enter a name for this file that you are saving.
NOTE:: Remember to add a .TXT file extension to the file name, especially if you are
using Internet Explorer as your Web Admin “host”.
6. Click Upload Now.
Saving a Copy of the Current Log to Your Computer
You can also save a copy of the current log to your own computer, if needed.
1. Go to Maintenance > Support Info. The Maintenance :: Support Info workspace
appears.
2. Review the Upload Method options
3. Click the Save to local computer option.
4. Click Upload Now.
5. When the “Save as...” dialog box appears, change the destination directory and
change the file name if you prefer.
6. Click Save to save the file to your computer.
Upgrading the Firmware
You can use the Web interface to check for software updates/upgrades for the
firmware built into the AP. You can then apply these updates to the device in one of
two ways: (1) manual updating on an as-needed basis or (2) automating a regularly
scheduled update.
Before starting, decide which option you want to take:
• Automate a regularly scheduled update
• Run a one-time manual update right now.
By default, the automatic upgrade option is active, and will check the Ruckus Wireless
update server every 12 hours.
To get started with upgrading the firmware, go to Maintenance > Upgrade. When
the Maintenance > Upgrade options appear, decide which upgrade method to use.
Each of the three upgrade options listed on the Upgrade page are discussed in the
succeeding sections.
Figure 40. The Maintenance > Upgrade page
80
Managing the Access Point
Upgrading the Firmware
81
Managing the Access Point
Upgrading the Firmware
Upgrading Manually via the Web
1. In the Upgrade Method options, click Web.
2. Click the Web Options URL field, and then type the URL of the download Web
site. Remember to start the URL with “http://”.
3. You can change the Image Control File filename extension as noted here:
• Replace any file names ending in .rcks with the .html extension
• Replace any file names ending in .fI7 with the .html extension
CAUTION: Do not change the Username or Password entries.
4. Click Perform Upgrade. A status bar appears during the upgrade process.
5. After the upgrade is completed, you must manually reboot the AP.
Upgrading Manually via FTP or TFTP
1. In the Upgrade Method options, click FTP or TFTP.
2. Click the host name field, and then type the URL of the server. Or click the IP
address field, and then type the IP address of the server. Remember to start the
URL with ftp://.
CAUTION: Do not change any of the Image Control File, Username, or Password
entries.
3. Click Perform Upgrade. A status bar appears during the upgrade process.
4. After the upgrade is completed, you must manually reboot the AP.
Scheduling an Automatic Upgrade
1. In the Upgrade Method options, click the button by your preferred choice.
2. Enter the appropriate information in the Host name field or IP address field.
CAUTION: Do not change any of the Image Control File, Username, or Password
entries.
3. Verify that the Auto Upgrade: Enabled option is checked (active).
4. Toggle the Interval to Check for Software Upgrade drop-down list to select your
preferred interval.
5. You have two options at this point:
• Click Perform Upgrade, which will start the process and the clock. The next
upgrade will occur at the selected interval.
82
Managing the Access Point
Rebooting the Access Point
• Click Save parameters only. The clock starts right away, and the actual
upgrade will occur at the first effective interval.
After you click one of these two options, a status bar appears during the upgrade
process.
When the upgrade is complete, the AP will reboot automatically.
Rebooting the Access Point
You can use the Web User interface to prompt the AP to reboot, which simply restarts
the AP without changing any of the current settings. Please note that rebooting the
AP will disrupt network communications in any currently active WLANs.
To reboot the Access Point
1. Go to Maintenance > Reboot/Reset. The Maintenance :: Reboot/Reset page
appears.
2. Click Reboot Now. After a brief pause, you will be automatically logged out of
the AP.
Figure 41. The Maintenance :: Reboot/Reset page
After a minute or so, you should be able to log back into the AP, which verifies that
the reboot was successful. You can also check the LEDs on the AP’s front panel to
verify the status of the device.
83
Managing the Access Point
Resetting the Access Point to Factory Default
Resetting the Access Point to Factory Default
WARNING: DO NOT reset the Access Point to factory default, unless you are
directed to do so by Ruckus Wireless support staff or by a network administrator. Do
this only if you are able to immediately reconnect the restored AP to your computer,
to reconfigure it for Wi-Fi network use — as detailed in “Installing the Access Point”
on page 17.
You can use the Web User interface to restore an inoperative AP to its factory default
settings, which will completely erase the configuration currently active in the device.
Note, too, that this will disrupt all wireless network communications through this
device.
To reset the Access Point to factory default
1. Go to Maintenance > Reboot/Reset. The Maintenance :: Reboot/Reset page
appears.
2. Click Reset Now (next to Restore to factory settings?).
After a brief pause, you will be automatically logged out of the AP. You must now
disconnect the AP from the switch (and the network) and reconnect it to your
computer, as described in “Step 1: Preconfigure the Access Point” on page 21. At this
time, you can restore the network settings, then replace it in your site for full network
use.
Running Diagnostics
Two network connection diagnostic tools – PING and traceroute – have been built
into the AP to help you check network connections from the Web interface.
To run diagnostics for network troubleshooting
1. Go to Administrator > Diagnostics. The Administrator :: Diagnostics page
appears. Two options are available:
• Ping
•Traceroute
2. Click the text field by the option you want to activate, and type the network
address of a site you wish to connect to.
3. Click Run Test.
The results appear in the text field below each option.
84
Managing the Access Point
Running Diagnostics
Figure 42. Pinging ruckuswireless.com
Figure 43. Running traceroute on ruckuswireless.com
85
Managing the Access Point
Where to Find More Information
Where to Find More Information
If you have questions that this User Guide does not address, visit the Ruckus Wireless
Support Portal at http://support.ruckuswireless.com/. The Support Portal hosts the
latest versions of user documentation. You can also find answers to frequently asked
questions (FAQs) for each Ruckus Wireless product type.
86
Managing the Access Point
Where to Find More Information
87
Numerics
802.1x, 59
A
administrative login, 71
associated clients, 69
B
BeamFlex, 1
broadcast SSID, 54
C
country code, 48
D
DHCP, 46
release, 47
renew, 47
diagnostics, 83
E
encryption, 54
F
firmware upgrade, 79
FlexMaster, 23
flexMaster management status, 76
H
Help, 38
I
installation, 17
required tools, 17
IP address, 44
K
Kensington lock, 12
L
L2TP, 46
local services, 71
location, 19
lock hasp, 13
logout, 38
M
MAC address, 61
management access options, 72
menu, 38
mesh networking, 14
mounting recommendations, 19
O
optimal mounting, 19
orientation, 19
P
package contents, 2
passphrase, 56
password, 41
PING, 83
protection mode, 50
R
rebooting, 82
Release DHCP, 47
Renew DHCP, 47
resetting to factory default, 83
Index
88
S
site survey, 18
SSID, 54
Static IP, 46
syslog, 77
system settings, 41
T
tabs, 38
threshold options, 51
traceroute, 83
transmit power, 50
U
user name, 41
V
verifying operation, 31
viewing associated clients, 69
VLAN, 64
tag, 65
W
WEP, 55
wireless availability, 54
wireless channel, 48
wireless mode, 48
wireless security
802.11x, 59
WEP, 55
WPA, 57
WLAN settings, 53
workspace, 38
WPA, 57
WPA-Auto, 58
Z
ZoneDirector, 21
ZoneFlex 2925, 3
front panel, 3
LED, 4
rear panel, 5
ZoneFlex 2942/7942, 6
LEDs, 7
rear panel, 9
side panel, 6
ZoneFlex 7962, 11
LEDs, 12
rear panel, 13
side panel, 11
ZoneFlex smart WLAN system, 1

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