Ruckus Wireless C500 C500 Access Point User Manual

Ruckus Wireless, Inc. C500 Access Point Regulatory Statement

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Copyright © 2015 Ruckus Wireless, Inc.Published 30 April 2015, Part Number 800-70788-001 Rev APage 1 of 4C500 Access PointQuick Setup GuideThis Installation Guide provides information on how to configure the Ruckus Wireless ZoneFlex C500 802.11ac dual band two-stream access point (AP) with integrated cable modem (CM). The C500 supports dual-band 2.4GHz and 5GHz concurrent operation with internal antennas. The C500 is placed on a desktop, or can be wall mounted using a separately-ordered wall bracket (part number 902-0121-0000). After completing the steps described in this Guide, you will be able to use the C500 at your site. The C500 access point with integrated cable modem is referred to in the rest of this document as the C500.This Guide in Other Languages请从以下网站获得该指南的简体中文版 https://support.ruckuswireless.comVous trouverez la version française de ce guide à l'adresse suivante https://support.ruckuswireless.comこ の ガ イ ド の日本語版は https://support.ruckuswireless.com でご覧く ださい이 가이드의 한국어 버전은 웹 사이트(https://support.ruckuswireless.com)에서 확인하시기 바랍니다Veja a versão em português (Brasil) deste guia em https://support.ruckuswireless.comPuede ver la versión en español (América Latina) de esta guía en https://support.ruckuswireless.comBefore You BeginBefore deploying Ruckus Wireless products, please check for the latest software and the release documentation.• User Guides and Release Notes are available at http://support.ruckuswireless.com/documents• Software Upgrades are available athttp://support.ruckuswireless.com/software• Open Source information is available athttp://opensource.ruckuswireless.com• Software License and Limited Warranty are available at http://support.ruckuswireless.com/warrantySafety Warnings•WARNING! Only trained and qualified personnel should be allowed to install, replace, or service this equipment. The professional installer is responsible for the proper installation and configuration of this C500. The C500 installation must comply with local regulatory requirements, especially with those regulating operation near military and/or weather radar systems. •WARNING! Installation of this equipment must comply with local and national electrical codes. •WARNING! Ruckus Wireless strongly recommends that you wear eye protection before mounting the C500.Package ContentsBefore configuring or deploying your C500, verify that all items listed below are included in the package. If any item is damaged or missing, notify your authorized Ruckus Wireless sales representative. • One 901-C500-xxyy access point with integrated cable modem (A in Figure 1), where ‘xx’ is a country-specific code; and ‘yy’ is the code for the cable modem: ‘31’ is DOCSIS 3.0 and ‘41’ is EuroDOCSIS• One 1.8m (6’) IEC 320 power cord (B in Figure 1)• One 902-1169-xx00 power adapter (C in Figure 1)• Service Level Agreement/Limited Warranty Statement• Regulatory Statement• Declaration of Conformity, if required• This Quick Setup GuideIf you are mounting the C500 on a wall, then you will also need:• One customer-ordered 902-0121-0000 C500 wall bracket kitFigure 1. C500 package contentsLEDs and ConnectorsThe C500 has seven LEDs visible on the front panel, and three connectors and a reset button on the back panel. Refer to Table 1 for a description of the front-panel LEDs and their indications. Refer to Table 2 for a description of the back-panel connectors and the reset button.Continue with the following:•Configuring the C500 (optional)•Verifying CM and AP Operation•What to Do Next•Operating and Troubleshooting the C500•Physical InstallationNote: The minimum software revision for the C500 is RuckOS 3.1.1 or later. ACBTable 1. Front-panel LED indicationsLED IndicationsPWR • Red = Booting.• Green = Normal operation.DS (CM) • Blinks green when searching for downstream (DS), then solid green when DS is locked. Also blinks green during CM boot when power is applied.US (CM) • Off when DS is searching, and then blinks green as upstream power is increased/ranged and then solid green when upstream ranging is complete. Also blinks green during CM boot when power is applied.ON-LINE (CM)• Off until CM DS and CM US are solid ON, then blinks green as the CM obtains an IP address and a configuration file, and then comes online and LED is solid green. Also blinks green during CM boot when power is applied.CTL • Off = Always off.2.4G • Off: The WLAN service is down.• Amber: The WLAN is up, but no clients are associated/connected.• Green: The WLAN is up and at least one client is associated.5G • Off: The WLAN service is down.• Amber: The WLAN is up, but no clients are associated/connected.• Green: The WLAN is up and at least one client is associated.Table 2. Back-panel connectors and reset buttonConnector or ButtonDescription• RJ-45 1000BASE-T Ethernet connector, with Link and Activities LEDs.12VDC • Receives 12 VDC input from a factory-supplied 100-250VAC 50-60Hz external wall adapter.RESET • Press and hold in this button for four seconds to reset the AP and CM to their factory settings. Refer to Note in Operating and Troubleshooting the C500.(coaxial connector)• RG59 coax cable connector input to the CM.
Copyright © 2015 Ruckus Wireless, Inc.Published 30 April 2015, Part Number 800-70788-001 Rev APage 2 of 4CONFIGURING THE C500 (OPTIONAL)Note: The C500 normally receives its latest AP and CM firmware downloads and initial configurations from the cable modem termination system (CMTS) high speed data services equipment when it powers up; if this is the case, then skip this section and continue with Verifying CM and AP Operation.If the C500 AP and CM do not receive their latest firmware downloads and initial configurations from the CMTS equipment when the C500 powers up, then continue with these procedures:•Step 1: Collecting Setup Requirements, Hardware, and Tools•Step 2: Powering Up the C500•Step 3: Connecting Your Computer to the C500•Step 4: Preparing Your Computer for C500 Setup•Step 5A: Operating the CM•Step 5B: Configuring the AP for Standalone OperationStep 1: Collecting Setup Requirements, Hardware, and Tools • A computer with Ethernet adapter running Windows 7 or equivalent, with Firefox or equivalent web browser, and Telnet or SSH (secure shell) programs. (Procedures for common operating systems are similar.)• One Cat 5e (or better) Ethernet cable.Continue with Step 2: Powering Up the C500.Step 2: Powering Up the C5001After removing your C500 from its package, place it next to your com-puter.2Use the power cord to power on the 740-64245-011 power adapter.3Plug the power adapter output cable into the power connector on the back of the C500.4Wait until the C500 PWR, DS, US, and ON-LINE LEDs stop flashing and then remain on. Continue with Step 4: Preparing Your Computer for C500 Setup.Step 3: Connecting Your Computer to the C5001Using an Ethernet cable, connect your computer’s network port to the Ethernet port on the back of the C500.Continue with Step 5A: Operating the CM.Step 4: Preparing Your Computer for C500 SetupNOTE: The following procedures assume that Windows 7 is the operating system. Procedures for other operating systems are similar.1On your Windows 7 computer, configure your network adapter from the Local Area Connection settings as follows:•Start > Control Panel > Network and Sharing Center > Change Adapter Settings2Edit the TCP/IPv4 address settings as follows: •Local Area Connection > Properties > Internet Protocol Version 4 (TCP/IPv4) > PropertiesThe Internet Protocol Version 4 (TCP/IPv4) Properties dialog box appears.IMPORTANT! Write down all of the currently active settings so you can restore your computer to its current configuration when this pro-cedure is completed.3Select Obtain an IP address automatically and Obtain DNS server address automatically. Avoid 192.168.100.1 which is the default CM address, and 192.168.100.2 which is the AP default IP address.4Click OK twice to save your changes.Your changes are put into effect immediately. Continue with Step 5A: Operating the CM or Step 5B: Configuring the AP for Standalone Operation.Step 5A: Operating the CMNote: If the C500 CM is going to be managed by a CMTS, then skip this section and continue with Step 5B: Configuring the AP for Standalone Operation.Note: The CM and AP each have their own independent firmware load that are each updated independently.Continue with Logging Into the CM Web Interface via the Ethernet Port or Logging Into the CM Web Interface via a Dynamic IP Address.Logging Into the CM Web Interface via the Ethernet Port1Complete Step 1: Collecting Setup Requirements, Hardware, and Tools through Step 4: Preparing Your Computer for C500 Setup.2On the administrative computer, open a web browser window.3In the address or location bar, type the CM IP address, for instance:192.168.100.1 --OR--<DHCP-assigned CM IP address> The CM web interface displays a login prompt.4Leave User Name blank.5In Password, type ADMIN. 6Click Log In. The Connection Status page appears, indicating that you have successfully logged on to the CM web interface. Continue with Viewing the Software StatusLogging Into the CM Web Interface via a Dynamic IP Address1Complete Step 1: Collecting Setup Requirements, Hardware, and Tools through Step 4: Preparing Your Computer for C500 Setup.2Connect the administrative computer to the same subnet as the C500.3On the administrative computer, start a Web browser.4In the address bar, enter the IP address that is assigned to the CM by the CMTS. The CM web interface displays a login prompt.5Leave User Name blank.6In Password, type ADMIN. 7Click Log In. The Connection Status page appears, indicating that you have successfully logged on to the CM web interface. 8Continue with any or all of the following:•Viewing the Software Status•Viewing the Connection Status•Configuring the Downstream Frequency•Administering CM PasswordsViewing the Software StatusThe Software Status page displays the current CM installed software version and the CM system status. 1Log into to the Connection Status page as described in Logging Into the CM Web Interface via the Ethernet Port or Logging Into the CM Web Interface via a Dynamic IP Address.2In the left sidebar, click Software. The CM displays the Software Sta-tus page.There are two tables on the Software Status page – Information and Status. Table 3 and Table 4 describe the information that these tables display.Viewing the Connection StatusThe Connection Status page displays information about the CM’s Hybrid Fiber Coax (HFC) and IP network connectivity, including its downstream and upstream channels and the IP address that is currently assigned to the CM. 1Log into to the Connection Status page as described in Logging Into the CM Web Interface via the Ethernet Port or Logging Into the CM Web Interface via a Dynamic IP Address.2Click Connection in the left sidebar. The CM web interface displays the Connection Status page.Note: The Downstream Power indicated in the Power column is accu-rate to +/-3dB.Table 3. Information (software) tableItem DescriptionStandard Specification CompliantThe standard with which the device is compliant.Hardware Version The version of the CM hardware.Software Version The version of the CM software.Cable Modem MAC Address MAC address.Cable Modem Serial Number Serial number.CM Certificate Indicates whether a security certificate is installed.Table 4. Status tableItem DescriptionSystem Up Time Indicates the time that has elapsed since the CM was last rebooted.Network Access Indicates whether or not the CM is connected to the network.Cable Modem IP Address IP address.
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Document ID2672380
Application IDIdnfZWlAjdsWvi2MAGVD2A==
Document DescriptionUser Manual
Short Term ConfidentialNo
Permanent ConfidentialNo
SupercedeNo
Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize66.97kB (837064 bits)
Date Submitted2015-07-08 00:00:00
Date Available2015-07-08 00:00:00
Creation Date2007-02-21 14:03:02
Producing SoftwareAcrobat Distiller 11.0 (Windows)
Document Lastmod2015-04-30 22:12:28
Document TitleC500 Access Point Quick Setup Guide
Document CreatorFrameMaker 11.0.2
Document Author: Ruckus Wireless, Inc.
FCC ID Filing: S9GC500

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