Ruckus R720 Access Point Quick Setup Guide Wireless QSG 800 70874 001 Rev C 20170419

Ruckus Wireless R720 Quick Setup Guide R720-QSG-800-70874-001-RevC-20170419

User Manual: Ruckus Ruckus Wireless R720 Quick Setup Guide

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Copyright © 2017 Ruckus Wireless, Inc. Page 1 of 4

Published April 2017, Part Number 800-70874-001 Rev C

R720 Access Point

Quick Setup Guide

This Quick Setup Guide provides step-by-step instructions on how to set up your Ruckus

Wireless R720 Dual Band 802.11ac Multimedia Wi-Fi Access Point (AP). After completing

the steps described in this Guide, you will be able to place the R720 at your site and

provide wireless network access to users. The rest of this document refers to the R720 as

an AP.

Figure 1. R720 AP

THIS GUIDE IN OTHER LANGUAGES

•请从以下网站获得该指南的简体中文版

https://support.ruckuswireless.com

• Vous trouverez la version française de ce guide à l'adresse suivante

https://support.ruckuswireless.com

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でご覧く ださい

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(https://support.ruckuswireless.com)에서 확인하시기 바랍니다

• Veja a versão em português (Brasil) deste guia em

https://support.ruckuswireless.com

• Puede ver la versión en español (América Latina) de esta guía en

https://support.ruckuswireless.com

BEFORE YOU BEGIN

Before deploying your Ruckus Wireless device, please check the Ruckus Wireless Web

site for the latest software and release documentation.

• Release Notes and User Guides are available at

http://support.ruckuswireless.com/documents

• Software Upgrades are available at

http://support.ruckuswireless.com/software

• Open Source information is available at

http://support.ruckuswireless.com/open_source

PACKAGE CONTENTS

• R720 Access Point

• One T-bar mounting assembly kit, including:

• One T-bar bracket (2 separate plastic parts)

• Two each 1.0" L x No. 8 steel Phillips panhead mounting screws and plastic

wall anchors

• Regulatory flyer

• Product warranty statement

• Declaration of Conformity, if required

•This Quick Setup Guide

CONFIGURING THE AP

Continue with the following steps:

•Step 1: Collecting Setup Requirements, Hardware, and Tools

•Step 2: Connecting Your Computer to the AP

•Step 3: Preparing Your Computer for AP Setup

•Step 4: Logging Into the AP

•Step 5: Customizing the Wireless Settings

•Step 6: Placing the AP in Your Site

•Step 7: Verifying the Installation

Step 1: Collecting Setup Requirements, Hardware,

and Tools

• A computer running Windows 7 (procedures for common operating systems are

similar).

• One Cat 5e (or better) Ethernet cable.

• A Ruckus Wireless 48VDC power adapter (sold separately).

--OR--

An 802.3at-compliant Power over Ethernet (PoE) switch or PoE injector.

• --OR--

An 802.3af-compliant Power over Ethernet (PoE) switch or PoE injector

.

Optional hardware and tools:

• Customer-supplied small padlock with a 3.5mm (0.14”) or smaller shackle diameter,

used to fasten the AP to the secure mounting bracket or the T-bar bracket.

• Customer-ordered Ruckus Wireless 902-0120-0000 secure mounting bracket kit:

• If you are mounting the AP on a flat surface using the secure mounting bracket

kit, then you need an electric drill with 4.75mm (3/16”) drill bits.

• If you are mounting the AP on a pipe or pole using the secure mounting bracket

kit, then you will also need a 38.1mm to 63.5mm (1.5" to 2.5") pipe or pole,

two included stainless steel clamps, and hand tools to tighten the clamps.

Step 2: Connecting Your Computer to the AP

AAfter removing your AP from its package, place it next to your computer.

BUsing an Ethernet cable, connect your computer’s network port to the 2.5G Eth PoE

In port on the AP (A in Figure 2).

CUsing an AC adapter (sold separately), connect the AP 48VDC port (B in Figure 2) to

a convenient (and protected) power source.

Alternatively, connect the 2.5G Eth PoE In port to a PoE injector or switch for both

power and network connectivity.

Figure 2. AP ports

DVerify that the PWR LED on the AP is a steady green.

Continue with Step 3: Preparing Your Computer for AP Setup.

Step 3: Preparing Your Computer for AP Setup

AOn your Windows 7 computer, configure your network adapter from the Local Area

Connection settings as follows:

Start > Control Panel > Network and Sharing Center > Change

Adapter Settings

BEdit the TCP/IPv4 address settings as follows:

Local Area Connection > Properties > Internet Protocol Version 4

(TCP/IPv4) > Properties

The Internet Protocol Version 4 (TCP/IPv4) Properties dialog box appears.

CSelect Use the following IP address (if it is not already selected) and then make the

following entries:

•IP address: 192.168.0.22 (or any available address in the 192.168.0.x

network, except 192.168.0.1)

•Subnet mask: 255.255.255.0

•Default gateway: 192.168.0.1

Leave the DNS server fields empty.

Note: The minimum software revision for the R720 is standalone

AP base image 106.0 or later, or SmartZone 3.5 or later, or

ZoneDirector 10.0 or later.

Note: If powered by 802.3af PoE, note that the feature set is

reduced, as follows:

- 1 x 4 radio chain operation mode

- Second Ethernet port disabled

- USB port disabled

Note: The PoE switch port must run link layer discovery protocol

(LLDP) power over Ethernet/MDI (PoE+) in order for the R720 to

operate in full-power mode. This may require enabling both LLDP

and Power via MDI (dot3) on the switch, if available.

Note: The following procedures assume Windows 7 as the

operating system. Procedures for other operating systems are

similar.

IMPORTANT!

Write down all of the currently active settings so you can restore

your computer to its current configuration later (when this process

is complete).

Copyright © 2017 Ruckus Wireless, Inc. Page 2 of 4

Published April 2017, Part Number 800-70874-001 Rev C

DClick OK to save your changes. Your changes are put into effect immediately.

Continue with Step 4: Logging Into the AP.

Step 4: Logging Into the AP

As specified in Step 3: Preparing Your Computer for AP Setup, the computer should be

directly connected to your AP through one of the Ethernet ports and powered on, ready for

setup.

AOn your computer, open a Web browser window.

BIn the browser, type this URL to connect to the AP:

https://192.168.0.1

CPress <Enter> to initiate the connection. When a security alert dialog box appears,

click OK/Yes to proceed.

DWhen the Ruckus Wireless Admin login page appears, enter the following:

•Username: super

•Password: sp-admin

EClick Login.

Continue with Step 5: Customizing the Wireless Settings.

Step 5: Customizing the Wireless Settings

AOn the Web interface menu, click Configuration > Radio 2.4G or

Configuration > Radio 5G. The Configure > Wireless > Common page

appears.

BVerify that the following options are active:

Channel: SmartSelect

Country Code: If you are not located in the United States of America, select your

current country.

CC lick Update Settings if you made any changes.

DClick any of the Wireless # (Wireless LAN Number) tabs at the top of the page.

EIn Wireless Availability, click Enabled.

FDelete the text in the SSID field, then type a name for your network that will help your

users identify this AP in their wireless network application.

GClick Update Settings to save your changes.

HRepeat Step D through Step G for each Wireless # (Wireless LAN Number) interface

that you want to enable.

EClick Logout to exit the Web interface.

FWhen the Ruckus Wireless Admin login page reappears, you can exit your browser.

GDisconnect the AP from the computer and from the power source, and then restore

your computer to its original network connection configuration.

Continue with Step 6: Placing the AP in Your Site.

Step 6: Placing the AP in Your Site

AMove the AP to its permanent location (accessible to both power and network

connections). Refer to Mounting Instructions for physical installation.

BUse an Ethernet cable to connect the 2.5G Eth PoE port to an appropriate device:

The ISP’s or carrier’s network device

--OR--

the Ethernet switch that is connected to the ISP’s or carrier’s network device.

CConnect the AP power adapter (or PoE power supply) to the AP, and then to a

convenient power source.

DVerify that the 2.5G Eth PoE port LED is lit.

After a short pause to re-establish the Internet connection, you can test the AP. Continue

with Step 7: Verifying the Installation.

Step 7: Verifying the Installation

AUsing any wireless-enabled computer or mobile device, search for and select the

wireless network you previously configured.

BWhen you can connect, open a browser and link to any public Web site.

Congratulations! Your wireless network is active and ready for use.

MOUNTING INSTRUCTIONS

The AP can be mounted to a drop-ceiling T-bar, flat surface, or a pole using Ruckus

Wireless AP mounting kits. Refer to the following sections:

•Mounting on a Drop-Ceiling T-Bar

•Mounting on a Flat Surface

•Mounting on a Flat Surface or Pole Using the Optional Secure Mounting Bracket

Mounting on a Drop-Ceiling T-Bar

The factory-supplied T-bar mounting assembly kit allows you to attach the AP to recessed

and flush drop-ceiling T-bars.

APosition the studs on the bottom of the T-bar bracket (A in Figure 3) in the keyholes

on the AP enclosure.

BSlide the T-bar bracket away from the Ethernet ports on the bottom of the AP until

the AP retainer tab (B in Figure 3) snaps into place, trapping the T-bar bracket studs

in the keyholes (C in Figure 3).

Figure 3. Attaching the T-bar bracket to the AP

CInsert the locking tab (D in Figure 3) so it is in the first position on the T-bar bracket

(A in Figure 3).

DGently push the ceiling tiles, if present, up and out of the way.

EPosition the T-bar bracket so its two clasps grip one edge of the T-bar (A in Figure

4). Make sure that both clasps are gripping the T-bar.

FHold the AP in place and gently push the locking tab (B in Figure 4) until its clasp

grips the other edge of the T-bar.

Table 1. Default AP Settings (for your reference)

Network Names (SSIDs) Wireless1—Wireless8 (2.4GHz

radio)

Wireless9—Wireless16 (5GHz radio)

Security (Encryption method) Disabled for each wireless interface

Default Management IP Address 192.168.0.1

Optional: In a default R720 AP configuration, the AP uses a DHCP-

assigned IP address.

If you anticipate logging into the AP regularly to perform

monitoring or maintenance once it is in place, then you may want

to consider switching from DHCP and instead assigning a static IP

address to the AP.

aOn the menu, click Configuration > Internet.

bClick the Static IP option.

cFill in the IP Address and Mask fields.

dClick Update Settings to save your changes.

Note: You can use a Ruckus Wireless controller for bulk AP

provisioning and performing other commands. Refer to the

controller documents for instructions.

Note: If you will be using PoE, then you will need a Cat 5e (or

better) Ethernet cable to connect the AP to the PoE injector or PoE

switch.

Note: There is a second set of keyholes that are for optional

sideways mounting on a drop-ceiling T-bar. Physical security is

not supported when mounting the AP with this set of keyholes.

Note: For clarity, Figure 4 only shows the T-bar bracket and the T-

bar, and does not show the AP.

Note: Make sure that all three clasps are gripping the T-bar!

Copyright © 2017 Ruckus Wireless, Inc. Page 3 of 4

Published April 2017, Part Number 800-70874-001 Rev C

Figure 4. Attaching the T-bar bracket to the T-bar

G(Optional) Attach a customer-supplied padlock through the bracket AP retainer tab (B

in Figure 3) to lock the AP to the T-bar bracket studs.

When you are done, the AP is mounted.

Removing the AP from the T-bar:

AMove the ceiling tiles out of the way, if present.

BGently lift up the locking tab (A in Figure 5) by sliding your finger under the tab.

CRotate the AP- and-T-bar bracket assembly (B in Figure 5). The AP- and-T-bar

bracket assembly comes away from the T-bar.

Figure 5. Removing the AP and T-bar bracket from the T-bar

Removing the T-bar bracket from the AP:

AIf the AP is locked to the T-bar bracket, then remove the lock.

BGently lift up the T-bar bracket locking tab (A in Figure 6) and push the AP retainer

tab (B in Figure 6) to the side at the same time.

CWhile lifting up the T-bar bracket locking tab and pushing the AP retainer tab to the

side, gently push the T-bar bracket (C in Figure 6) toward the Ethernet ports on the

bottom of the AP until the bracket detaches from the AP.

Figure 6. Removing the T-bar bracket from the AP

Mounting on a Flat Surface

The factory-supplied mounting screws and plastic wall anchors allow you to attach the AP

to a wall or ceiling.

AUse the Mounting Template on the last page of this Quick Setup Guide to mark the

locations for two drill holes on the mounting surface.

Note: There is a second set of keyholes that are for optional sideways mounting on

a flat surface. Physical security is not supported when mounting the AP with this set

of keyholes.

BUse a 4.75mm (3/16”) drill bit to drill holes approximately 25mm (1”) deep into the

mounting surface.

CInsert the factory-supplied anchors (A in Figure 7) and mounting screws (B in Figure

7) into the mounting surface, leaving approximately 6 mm (1/4”) of the screw heads

protruding for the AP enclosure.

Figure 7. Flat surface mounting

DPlace the AP onto the mounting screws so the screw heads enter the keyholes on

the AP enclosure, and push the AP down until the AP retainer tab (B in Figure 6)

snaps into place.

E(Optional) Attach a customer-supplied padlock through the integral AP retainer tab (B

in Figure 6) to lock the AP to the mounting screw heads.

Removing the AP from the factory-supplied mounting screws:

• Push sideways on the AP retainer tab (B in Figure 6), to unlock, then push the AP up

to release the AP enclosure from the mounting screws.

Mounting on a Flat Surface or Pole Using the

Optional Secure Mounting Bracket

The customer-ordered Ruckus Wireless secure mounting bracket kit (ordering part

number 902-0120-0000) includes a metal mounting bracket and provides greater

security when attaching the AP to flat surfaces (walls and ceilings) and to poles.

• If you are mounting the AP on a flat surface, then you will also need an electric drill

with a 4.75mm (3/16”) drill bit, and the four No. 6 zinc plated screws and plastic wall

anchors included with the kit.

• If you are mounting the AP on a truss or pole, then you will also need the two pipe

clamps included with the kit.

Continue with the following:

AIf you are mounting the AP on a flat surface, then use the secure mounting bracket

as a template to mark the locations for four drill holes on the mounting surface.

There are four screw holes available on the secure mounting bracket.

Fasten the bracket to the flat surface using four mounting screws and plastic wall

anchors and continue with Step C.

BIf you are mounting the AP on a pipe or pole, then feed the two stainless steel

clamps included with the kit through the slots on the secure mounting bracket. Use

common hand tools to tighten the clamps around the pipe or pole.

After the bracket is attached, continue with Step C.

CInsert the two studs on the secure mounting bracket into the keyholes on the bottom

of the AP, as shown in Figure 3.

Note: There is a second set of keyholes that are for optional sideways mounting on

a flat surface. Physical security is not supported when mounting the AP with this set

of keyholes.

DSlide the AP toward the Ethernet ports on the AP. The AP has a built-in lock for the

secure mounting bracket studs, and snaps into the locked position when the studs

are fully in the keyholes.

E(Optional) Attach a customer-supplied padlock through the integral AP retainer tab (B

in Figure 6) to fasten the AP to the secure mounting bracket studs.

Removing the AP from the secure mounting bracket:

AIf the AP is locked to the secure mounting bracket, then remove the lock.

BGently push and hold the AP retainer tab (B in Figure 6) to the side to release the

secure mounting bracket.

CWhile holding the AP retainer tab to the side, slide the AP away from the Ethernet

ports on the bottom of the AP.

FOR MORE INFORMATION

You can now use the wireless network to log into the AP’s Web interface. For information

on how to configure the AP, refer to the R720 Access Point User Guide, or refer to the

appropriate Ruckus Wireless AP controller or AP manager user documents.

A

B

Note: For more complete instructions, refer to the Mounting Guide

that comes with the secure mounting bracket.

Copyright © 2017 Ruckus Wireless, Inc. Page 4 of 4

Published April 2017, Part Number 800-70874-001 Rev C