Ruckus ZD1000 End Of Life Notification EOL

2012-08-08

User Manual: Ruckus ZD1000 End Of Life Notification

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End of Life Announcement
September 1st, 2011
Revision December 21st, 2012
Please be advised that effective February 29, 2012, the following Ruckus Wireless products will be End
of Sales.
Discontinued Products
Part Number
Description
901-1006-XX00
ZoneDirector 1000 Supporting 6 Access Points
901-1012-XX00
ZoneDirector 1000 Supporting 12 Access Points
901-1025-XX00
ZoneDirector 1000 Supporting 25 Access Points
901-1050-XX00
ZoneDirector 1000 Supporting 50 Access Points
903-2741-XX20
NFR Kit - ZD1006, FM25, 3x 2741, 2x 7731, 6x 2211
903-2942-XX03
NFR Kit - ZD1006, 3x 2942
903-7363-XX03
NFR Kit - ZD1006, 3x 7363
903-7762-XX02
NFR Kit - ZD1006, 2x 7762
903-7762-XX20
NFR Kit - ZD1006, FM25, 3x 7762, 2x 7731, 6x 2211
903-7962-XX03
NFR Kit - ZD1006, 3x 7962
XX = country specific power adapter options
The following Support SKUs are End of Sales on September 1, 2011.
Discontinued Support
Part Number
Description
908-10YY-2002
Partner Premium Support – 5 Year
904-10YY-2002
Premium Support – 5 Year
907-10YY-2002
Software Upgrade Only – 5 Year
YY = License level for 06, 12, 25, 50 Access Points
The following Support SKUs are End of Sales on May 1, 2012.
Discontinued Support
Part Number
Description
907-10YY-0002
Software Upgrade Only – 1Year
907-10YY-1002
Software Upgrade Only – 3Year
YY = License level for 06, 12, 25, 50 Access Points
The following Support SKUs are End of Sales on May 1, 2013 (replaced by new WatchDog Support)
Discontinued Support
Part Number
Description
908-10YY-1002
Partner Premium Support – 3 Year
904-10YY-1002
Premium Support – 3 Year
908-10YY-0002
Partner Premium Support – 1 Year
904-10YY-0002
Premium Support – 1 Year
YY = License level for 06, 12, 25, 50 Access Points
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The following Support SKUs are End of Sales on September 1, 2013.
Discontinued Support
Part Number
Description
802-10YY-3000
Partner WatchDog Premium Support – 3 Year
801-10YY-3000
WatchDog Premium Support – 3 Year
822-10YY-3000
Partner WatchDog Premium Support Renewal – 3 Year
821-10YY-3000
WatchDog Premium Support Renewal – 3 Year
YY = License level for 06, 12, 25, 50 Access Points
The following Support SKUs are End of Sales on September 1, 2015.
Discontinued Support
Part Number
Description
802-10YY-1000
Partner WatchDog Premium Support – 1 Year
801-10YY-1000
WatchDog Premium Support – 1 Year
822-10YY-1000
Partner WatchDog Premium Support Renewal – 1 Year
821-10YY-1000
WatchDog Premium Support Renewal – 1 Year
YY = License level for 06, 12, 25, 50 Access Points
Discontinued Software Support
The ZoneDirector 1000 will be supported in software upgrades and updates until May 1, 2013. The last
supported software will be a 9.3 Maintenance Release (MR). Ruckus Support may recommend upgrade
to the latest 9.3 MR for any ZD1000 Support cases. After May 1, 2013, Ruckus will no longer provide
new software (including bug fixes, upgrades, and updates) for the ZD1000. ZD1000 hardware limitations
prevent upgrade to 9.4 or later software releases. Consequently, software support for ZD1000 is deemed
discontinued after May 1, 2013. After this date, all new and existing Partner Premium Support and
Premium Support (SKUs 908-10YY-X002 & 904-10YY-X002) for the ZD1000 will not include software
upgrades nor updates, but will continue to include Advanced Replacement, Technical Support, and
Support web access , with no price adjustments. Customers who buy or renew Partner Premium Support
or Premium Support which extends beyond May 1, 2013 accept this revised support term.
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Ruckus Wireless will fulfill orders taken by February 29, 2012. Orders taken after that date will be
fulfilled only if product is available.
Replacement Products
Old Product
New Product
Part Number
Description
Part Number
901-1006-XX00
ZoneDirector 1000 Supporting 6
Access Points
901-1106-XX00
901-1012-XX00
ZoneDirector 1000 Supporting
12 Access Points
901-1112-XX00
901-1025-XX00
ZoneDirector 1000 Supporting
25 Access Points
901-1125-XX00
901-1050-XX00
ZoneDirector 1000 Supporting
50 Access Points
901-1150-XX00
903-2741-XX20
NFR Kit - ZD1006, FM25, 3x
2741, 2x 7731, 6x 2211
903-2741-XX21
903-2942-XX03
NFR Kit - ZD1006, 3x 2942
903-7363-XX03
NFR Kit - ZD1006, 3x 7363
903-7363-XX13*
903-7762-XX02
NFR Kit - ZD1006, 2x 7762
903-7762-XX12
903-7762-XX20
NFR Kit - ZD1006, FM25, 3x
7762, 2x 7731, 6x 2211
903-7762-XX21
903-7962-XX03
NFR Kit - ZD1006, 3x 7962
903-7962-XX13*
XX = country specific power adapter options
* Note that new NFR kits with Indoor ZoneFlex Access Points ship with the Power Adapter for the
Indoor AP in the overpack box, not inside the AP box.
Replacement products are better than or equivalent to EOL products.
Milestone Dates
Milestone
Date
End of Life Notification
September 1, 2011
End of Sales Date for ZD1000
February 29, 2012
Last Ship Date
August 31, 2012
Last Day for Advanced Replacement
August 31, 2016
Last Day to Repair or Replace
August 31, 2016
Last Supported Software Revision is the last 9.3 MR made available by
May 1, 2013
Ruckus Wireless will continue support the product as per the warranty agreement between the customers
and Ruckus Wireless. Ruckus Wireless will continue to honor the hardware lifetime warranty for
ZoneDirector and ZoneFlex Indoor Access Points.

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