Ruckus H500 Quick Setup Guide Qsg 800 70718 001 Rev C 20150408

H500 Quick Setup Guide h500-qsg-800-70718-001-revC-20150408

2015-04-10

User Manual: Ruckus H500 Quick Setup Guide

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ABOUT PERIPHERAL DEVICES

THIS GUIDE IN OTHER LANGUAGES

The H500 can supply power to USB devices and PoE-powered
devices, and the power supplied depends on the PoE power
supplied to the H500.

•

请从以下网站获得该指南的简体中文版
https://support.ruckuswireless.com

•

H500 Access Point
Quick Setup Guide
This Quick Setup Guide provides step-by-step instructions on how
to set up your Ruckus Wireless H500 Dual Band 802.11ac
Multimedia Wi-Fi Access Point Wall Switch. After completing the
steps described in this Guide, you will be able to access the Wi-Fi
Wall Switch and begin providing wired and wireless network
access to users. The rest of this document refers to the H500
Access Point Wall Switch as the H500.

•

•

The USB port is intended for low-power devices such as BLE
(Bluetooth low energy) beacons. The maximum power that the
USB port can supply is 0.5W.

Vous trouverez la version française de ce guide à l'adresse
suivante https://support.ruckuswireless.com

•

こ の ガ イ ド の日本語版は https://support.ruckuswireless.com
で ご覧 く だ さ い

The LAN1+PoE port is intended for PoE-powered peripheral
devices such as IP telephones.

•

이 가이드의 한국어 버전은 웹 사이트
(https://support.ruckuswireless.com) 에서 확인하시기 바랍니
다

•

Veja a versão em português (Brasil) deste guia em
https://support.ruckuswireless.com

•

Puede ver la versión en español (América Latina) de esta guía
en https://support.ruckuswireless.com

H500 Power Options and Available Power Out for PoE Out
and USB
H500 Power Source

Power Available for PoE Out
and USB

802.3af PoE

5W total

802.3at PoE

12.95W PoE Out (802.3af
Class 3) and
0.5W USB

DC power adapter (sold
separately)

12.95W PoE Out (802.3af
Class 3) and
0.5W USB

The H500 has many options:
•

It can be mounted on a standard USA- or EU-style singlegang wall outlet box.

•

It can be powered by a customer-supplied IEEE 802.3af- or
802.3at-compliant PoE switch or injector, or can be powered
by an optional customer-ordered DC power adapter.

•

It has side cutouts for one or two bypass cables. The
mounting bracket has locating hooks to keep the bypass
cables aligned with the cutouts when attaching the H500 to
the mounting base.

•

It can have a low-power (0.5W or less) customer-supplied
USB device plugged in. The USB device is very difficult to
remove after the H500 is attached to the mounting base.

Note: The H500 requires Ruckus Wireless base image 100.0.1
firmware or later. Managed H500 deployments require RuckOS
for SmartCell Gateway (SCG) 3.1 or later, RuckOS for virtual
SmartCell Gateway (vSCG) 3.0 or later, or ZoneFlex (ZF) 9.10 or
later.
Note: For ZoneDirector (ZD) control, the H500 is supported by
ZoneDirector 1200, 3000, and 5000. The ZoneDirector 1100
does not support the H500.

Copyright © 2015 Ruckus Wireless, Inc.
Published 8 April 2015, Part Number 800-70718-001 Rev C

Page 1 of 4

BEFORE YOU BEGIN

PACKAGE CONTENTS

Before deploying Ruckus Wireless products, please check for the
latest software and the release documentation.

•

H500 Access Point Wall Switch

STEP 1: COLLECTING TOOLS AND SETUP
REQUIREMENTS

•

Mounting bracket

•

•

User Guides and Release Notes are available at
http://support.ruckuswireless.com/documents

•

Two 10mm M3x0.5 thread Torx flat head machine screws

•

Two 1” 6-32 thread Phillips pan head machine screws

•

A standard USA- or EU-style single-gang wall outlet box

•

Software Upgrades are available at
http://support.ruckuswireless.com/software

•

Product warranty statement

•

One of the following:

•

Open Source information is available at
http://opensource.ruckuswireless.com

•

Regulatory flyer

•

Declaration of Conformity, if required

•

Software License and Limited Warranty are available at
http://support.ruckuswireless.com/warranty

•

This Quick Setup Guide

Copyright © 2015 Ruckus Wireless, Inc.
Published 8 April 2015, Part Number 800-70718-001 Rev C

No. 2 Phillips screwdriver and T10 Torx driver for the mounting
bracket screws

•

Customer-supplied IEEE 802.3af/at-compliant PoE switch
and customer-supplied Ethernet cable

•

Customer-supplied IEEE 802.3af/at-compliant PoE
injector and customer-supplied Ethernet cable

•

Customer-ordered DC power adapter (Ruckus part
number 902-0170-XX10, sold separately)

•

An Ethernet cable with or without PoE run through the wall
from your LAN through the wall outlet box

•

A computer with an Ethernet port and a wireless card with
customer-supplied Cat 5e or better Ethernet cable

•

(optional) One or two separate bypass cables run through the
outlet box

Page 2 of 4

STEP 2: CONNECTING THE COMPUTER TO THE
H500
Figure 1: Front view

STEP 3: PREPARING YOUR COMPUTER FOR H500
SETUP
Note: The following procedures assume that Windows 7 is the
operating system. Procedures for other OS’s are similar.

1

Default H500 Access Point Settings (for your reference)

Network Names (SSIDs)

Wireless1-Wireless8 (2.4GHz
radio)
Wireless9-Wireless16 (5GHz
radio)

Security (Encryption method)

Disabled for each wireless
interface

Default Management IP
Address

192.168.0.1

On your Windows 7 computer, configure your network
adapter from the Local Area Connection settings as follows:
•

2

STEP 5: CUSTOMIZING THE WIRELESS SETTINGS

Start > Control Panel > Network and Sharing
Center > Change Adapter Settings

Edit the TCP/IPv4 address settings as follows:
•

Local Area Connection > Properties > Internet
Protocol Version 4 (TCP/IPv4) > Properties

1

On the Web interface menu, click Configuration > Radio
2.4G or Configuration > Radio 5G. The Configure >
Wireless > Common page appears.

2

Verify that the following options are active:

The Internet Protocol Version 4 (TCP/IPv4) Properties dialog
box appears.
1

After removing your H500 from its package, place it next to
your computer.

2

Using an Ethernet cable, connect your computer’s network
port to the PoE In port on the rear of the H500.

3

Using an AC adapter (sold separately), connect the H500
48VDC port to a protected power source.

4

Important! Write down all of the currently active settings so you
can restore your computer to its current configuration later,
when this process is complete.

3

Select Use the following IP address (if it is not already
selected) and then make the following entries:

5
6

In Wireless Availability, click Enabled.

7
8

Click Update Settings to save your changes.

Your changes are put into effect immediately.

STEP 4: LOGGING INTO THE H500 ACCESS POINT

9

Click Logout to exit the Web interface.

IP address: 192.168.0.22 (or any available address in the
192.168.0.x network, except 192.168.0.1)

Verify that the PWR LED on the rear of the enclosure is a
steady green.

•

Subnet mask: 255.255.255.0

•

Default gateway: 192.168.0.1

Leave the DNS server fields empty.

Figure 2: Rear and bottom view

LEDs

LAN1+PoE Out
Port

Country Code: If you are not located in the United States
of America, select your current country.

Click Update Settings if you made any changes.

•

48VDC Port

Channel: SmartSelect.

•

3
4

Alternatively, connect the PoE In port to a PoE injector or PoE
switch for both power and network connections.

PoE In Port

•

4

Click OK to save your changes.

As specified in Step 3: Preparing Your Computer for H500 Setup,
the H500 should be directly connected to your computer (through
the PoE In Ethernet port on the back of the H500) and powered
on, ready for setup.

1
2

On your computer, open a Web browser window.
In the browser, type this URL to connect to the H500:
https://192.168.0.1

3

Press  to initiate the connection. When a security alert
dialog box appears, click OK/Yes to proceed.

4

When the Ruckus Wireless Admin login page appears, enter
the following:

5

•

Username: super

•

Password: sp-admin

Click Login.

Click any of the “Wireless #” (Wireless LAN Number) tabs at
the top of the page.
Delete the text in the SSID field, then type a name for your network that will help your users identify the H500 access point in
their wireless network connection applications.
Repeat Steps 4-7 for each Wireless # (Wireless LAN Number)
interface that you want to enable.

Optional: In a default H500 configuration, the H500 uses a
DHCP-assigned IP address.
If you anticipate logging into the H500 regularly to perform
monitoring or maintenance once it is in place, then you may want
to consider switching from DHCP and instead assigning a static
IP address to the H500.
A.
B.
C.
D.

On the menu, click Configuration > Internet.
Click the Static IP option.
Fill in the IP Address and Mask fields.
Click Update Settings to save your changes.

10 When the Ruckus Wireless Admin login page reappears, you
can exit your browser.

11 Disconnect the H500 from the computer and from the power
source, and then restore your computer to its original network
connection configuration.
Continue with Step 6: Attaching the Mounting Bracket to an Outlet
Box.

Copyright © 2015 Ruckus Wireless, Inc.
Published 8 April 2015, Part Number 800-70718-001 Rev C

Page 3 of 4

STEP 6: ATTACHING THE MOUNTING BRACKET TO
AN OUTLET BOX

STEP 7: ATTACHING THE H500 TO THE MOUNTING
BRACKET

Figure 3: Mounting bracket

1

2

Make sure that the mounting bracket is securely fastened as
described in Step 6: Attaching the Mounting Bracket to an
Outlet Box.
If you have bypass cables (usually one or two, if any), then
make sure that they are draped across one or both of the two
upper hooks on the mounting bracket.

Figure 4: Attaching the H500 to the Mounting Bracket

1

Use either the original wall outlet box screws or the factorysupplied 1” Phillips pan head machine screws to attach the
H500 mounting bracket to a single-gang wall outlet box.

STEP 8: TESTING THE H500 OPERATION
After a short pause to re-establish the Internet connection, you can
test the H500.

1

Using any wireless-enabled computer or mobile device,
search for and select the wireless network you previously configured.

2

If you can connect, open a browser and navigate to any public
Web site.

3

Using any wired computer or other device and an Ethernet
cable, plug into an Ethernet port on the bottom of the H500.

4
5

Open a browser and navigate to any public Web site.

6

Verify that all connected PoE-powered devices and USB
devices are working correctly.

Repeat Step 3 and Step 4 for the rest of the Ethernet ports on
the bottom of the H500.

Congratulations! Your H500 is active and ready for use.

Note: The H500 mounting bracket has four hooks that face UP.
Make sure that the hooks are facing up when attaching the
mounting bracket to the wall outlet box.

2

Pull the LAN uplink Ethernet cable for the H500 through the
wall outlet box.

3

When you are powering the H500 with a customer-ordered
DC power adapter, pull the power cable from the adapter
through the wall outlet box.

4

When you have extra bypass cables (usually one or two) that
are to bypass the H500, pull them through the wall outlet box.
Note: The bypass cables can be Ethernet, coax, or any other
type of cable, as required.

3

If you are installing a customer-supplied USB device (such as
a BLE beacon), then plug it securely into the USB jack on the
bottom of the H500.

4

Pull the uplink Ethernet cable from your LAN through the outlet
box, and plug it into the back of the H500.

5

The mounting bracket has two lower hooks that fit into slots
on the bottom of the H500. Rest the bottom of the H500 on
those hooks, and then tilt the H500 until it is up against the
mounting bracket.

Drape the bypass cables across one or both of the upper
hooks on either side or both sides of the mounting bracket.
Continue with Step 7: Attaching the H500 to the Mounting
Bracket.

Note that any optional bypass cable(s) should slide smoothly
into the slots on the sides of the H500.

6

Use a T10 Torx driver to screw the factory-supplied Torx flat
head machine screws through the H500 screw holes into the
threaded inserts on the sides of the mounting bracket.

7

After the H500 has powered on, it supplies USB power and
PoE Out as described in About Peripheral Devices.

Continue with Step 8: Testing the H500 Operation.

Copyright © 2015 Ruckus Wireless, Inc.
Published 8 April 2015, Part Number 800-70718-001 Rev C

Page 4 of 4



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