SAFRAN Identity and Security MASIGMA13M Access Control Terminal User Manual MorphoAccess Sigma Series Installation Guide
SAFRAN MORPHO Access Control Terminal MorphoAccess Sigma Series Installation Guide
Manual.pdf
MorphoAccess® Sigma Series - Installation Guide
Warning
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Warning
COPYRIGHT© 2013 Morpho. All rights reserved.
Information in this document is subject to change without notice and do not
represent a commitment on the part of Morpho. No part of this document may be
reproduced or transmitted in any form or by any means, electronic or mechanical,
including photocopying or recording, for any purpose without the express written
permission of Morpho.
This legend is applicable to all pages of this document.
This manual makes reference to names and products that are trademarks of their
respective owners.
MorphoAccess® Sigma Series - Installation Guide
Table of Content
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Table of Content
Warning ........................................................................................................................................ 2
Revision History ............................................................................................................................ 3
Section 1 : Introduction ................................................................................................................ 8
MorphoAccess® Sigma Series Terminal .................................................................................... 9
Scope of the document ............................................................................................................ 10
Safety Instructions ................................................................................................................... 11
Wiring Recommendations ................................................................................................... 11
Europe information ............................................................................................................. 12
USA information .................................................................................................................. 12
Recommendations for terminal implementation .................................................................... 13
Section 2 : General Description .................................................................................................. 17
Box opening ............................................................................................................................. 18
Components of the initial package ......................................................................................... 19
Terminal's front view description ............................................................................................ 20
Terminal's rear view description ............................................................................................. 21
MorphoAccess® Sigma Series Technical Characteristics ......................................................... 22
Section 3 : Installation Procedure ............................................................................................... 25
Before proceeding to the installation ..................................................................................... 26
Installation .............................................................................................................................. 27
Required tools (not supplied)............................................................................................... 27
Equipment from the initial package to use ......................................................................... 27
Step by step procedure ........................................................................................................ 28
Section 4 : Electrical Interface .................................................................................................... 32
Wiring overview ...................................................................................................................... 33
Power Supply ........................................................................................................................... 34
External Power supply ......................................................................................................... 34
POE (Power Over Ethernet) ................................................................................................. 34
Output Relay ........................................................................................................................... 35
Nominal characteristics of relay .......................................................................................... 35
Example of connection for electrical door locks .................................................................. 35
Tamper Switch ......................................................................................................................... 36
Operating principle for the switch ....................................................................................... 36
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Nominal characteristics of switch block .............................................................................. 36
Wiegand input wiring .............................................................................................................. 37
Wiegand output wiring ........................................................................................................... 38
The controller supports neither LED1 nor LED2 signals ....................................................... 38
The controller supports only LED1 signal ............................................................................ 38
The controller supports LED1 and LED2 signals .................................................................. 39
Serial port wiring ..................................................................................................................... 40
DataClock Input ................................................................................................................... 40
DataClock Output ................................................................................................................ 40
RS485 ................................................................................................................................... 41
RS422 ................................................................................................................................... 41
GPIO wiring ............................................................................................................................. 42
Ethernet connection ................................................................................................................ 43
Default Ethernet configuration ........................................................................................... 43
Recommendations for RJ45 wiring ...................................................................................... 43
External USB connection ......................................................................................................... 44
Wifi / 3G dongle installation ................................................................................................... 45
Micro SD connection ............................................................................................................... 46
Section 5 : User Interface ........................................................................................................... 47
Modes for controlling access rights ........................................................................................ 48
Introduction ......................................................................................................................... 48
Identification mode ............................................................................................................. 48
Authentication (verification) mode ..................................................................................... 48
Multi-factor mode ............................................................................................................... 49
Proxy mode .......................................................................................................................... 49
Polling mode ........................................................................................................................ 49
Configuring the terminal ......................................................................................................... 51
MorphoAccess® 500 or J Series legacy mode ...................................................................... 51
Bioscrypt 4G Series legacy mode ......................................................................................... 51
MorphoAccess® Sigma Series native mode ......................................................................... 52
Anti-tamper / anti-pulling switches ........................................................................................ 53
Section 6 : Accessories, Software Licenses and PC Applications ................................................ 54
Compatible Accessories, Licenses and Software ..................................................................... 55
Compatible PC applications .................................................................................................... 56
Section 7 : Recommendations .................................................................................................... 57
Notice................................................................................................................................... 58
General precautions ............................................................................................................ 58
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Areas containing combustibles ............................................................................................ 58
Specific precautions for terminals equipped with a contactless smartcard reader ............ 58
Ethernet connection ............................................................................................................ 58
Date / Time synchronization ............................................................................................... 59
Cleaning precautions ........................................................................................................... 59
Legacy mode ........................................................................................................................ 59
Lighting conditions for face detection ................................................................................. 59
Main principles ........................................................................................................................ 61
Most useful areas for biometric data...................................................................................... 62
Position of finger ..................................................................................................................... 63
Finger height ........................................................................................................................ 63
Finger angle ......................................................................................................................... 63
Finger inclination ................................................................................................................. 64
Finger rotation ..................................................................................................................... 64
Troubleshooting ...................................................................................................................... 65
How to get the latest versions of documents ......................................................................... 67
Documents concerning the MorphoAccess® terminal ............................................................ 68
Documents about installing the terminal ............................................................................ 68
Documents about administrating / using the terminal ....................................................... 68
Documents for the developer .............................................................................................. 68
Release note ........................................................................................................................ 68
Troubleshooting ...................................................................................................................... 70
The IP address for the terminal is unknown or it is not possible to connect to the terminal
............................................................................................................................................. 70
The sensor is switched off .................................................................................................... 70
The terminal returns erratic responses to Ping commands ................................................ 70
FAQ .......................................................................................................................................... 71
Contacts .................................................................................................................................. 72
Customer service ................................................................................................................. 72
Hotline ................................................................................................................................. 72
Annex 1 : Finger Placement Recommendations ...................................................................... 60
Annex 2 : Bibliography ............................................................................................................. 66
Annex 3 : Support .................................................................................................................... 69
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Table of Figures
Figure 1: Implementation Recommendations ............................................................................. 15
Figure 2: Box Opening .................................................................................................................. 18
Figure 3: Box Content .................................................................................................................. 19
Figure 4: MorphoAccess® Sigma Series ....................................................................................... 20
Figure 5: MorphoAccess® Sigma Series terminal rear view ........................................................ 21
Figure 6: Removing wall frame and screw ................................................................................... 26
Figure 7: Face camera viewing angle ........................................................................................... 28
Figure 8: Drilling template ........................................................................................................... 29
Figure 9: Wall plate preparation for water tightness .................................................................. 30
Figure 10: Wall plate fixing .......................................................................................................... 30
Figure 11: Cabling layout ............................................................................................................. 33
Figure 12: Power supply wiring ................................................................................................... 34
Figure 13: Output relay wiring ..................................................................................................... 35
Figure 14: Example of electric latch connection ......................................................................... 35
Figure 15: Tamper switch wiring ................................................................................................. 36
Figure 16: Wiegand input wiring ................................................................................................. 37
Figure 17: Wiegand output wiring ............................................................................................... 38
Figure 18: Serial port wiring – DataClock .................................................................................... 40
Figure 19: Serial port wiring – DataClock .................................................................................... 40
Figure 20: Serial port wiring – RS485 ........................................................................................... 41
Figure 21: Serial port wiring – RS422 ........................................................................................... 41
Figure 22: GPIO wiring ................................................................................................................. 42
Figure 23: RJ45 wiring .................................................................................................................. 43
Figure 24: External USB connection ............................................................................................ 44
Figure 25: WI-FI™ / 3G dongle installation .................................................................................. 45
Figure 26: WiFi / 3G USB cable connection ................................................................................. 45
MorphoAccess® Sigma Series – Installation Guide
Section 1 : Introduction
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MorphoAccess® Sigma Series Terminal
Congratulations for choosing a MorphoAccess® Sigma Series Automatic Fingerprint
Recognition Terminal.
MorphoAccess® Sigma Series provides an innovative and effective solution for access
control applications using Fingerprint Verification or/and Identification.
Among a range of alternative biometric technologies, the use of finger imaging has
significant advantages: each finger constitutes an unalterable physical signature,
developed before birth and preserved until death. Unlike DNA, a finger image is
unique to each individual - even identical twins.
MorphoAccess® Sigma Series integrates Morpho image processing and feature
matching algorithms. This technology is based on lessons learned during 25 years of
experience in the field of biometric identification and the creation of literally millions
of individual fingerprint identification records.
We believe you will find the MorphoAccess® Sigma Series fast, accurate, easy to use
and suitable for physical access control.
The MorphoAccess® Sigma Series offers the following advantages:
high quality optical sensor (IQS certified),
supports multiple input/output interfaces used in the physical
access control industry,
Local Area Network interface for easy interaction with other host
systems ; LAN and WLAN possibilities (Wi-Fi™ and 3G as an option),
compact size for easy installation and integration into your
available office space,
intuitive man machine interface with touch panel and display, that is easy to use in
both setup and operational modes,
open architecture, with dedicated applications implemented via MorphoAccess®
Sigma Series Software Development Kit.
To ensure the most effective use of your MorphoAccess® Sigma Series terminal, we
recommend that you read this Installation Guide completely.
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Section 1 :Introduction
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Scope of the document
This guide deals with the installation of MorphoAccess® Sigma Series, which is made
up of following list of products:
Biometrics
Contactless smartcard
reader
Water
Resistant
iClass®
Mifare®
Desfire®
NFC®
Prox®
MA
Sigma
Series
MA Sigma
MA Sigma WR
MA Sigma iClass
MA Sigma iClass WR
MA Sigma Multi
MA Sigma Multi WR
MA Sigma Prox
MA Sigma Prox WR
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Section 1 : Introduction
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Safety Instructions
The installation of this product should be made by a qualified service Person and
should comply with all local regulations.
It is strongly recommended to use a class II power supply at 12V-24V and 1A. min (at
12V) in conformity with Safety Electrical Low Voltage (SELV). The power supply cable
length should not exceed 10 meters.
This product is intended to be installed with a power supply complying with
IEC60950-1, in accordance with the NEC Class 2 requirements; or supplied by a listed
IEC60950-1 external Power Unit marked Class 2, Limited Power source, or LPS and
rated 12VDC, 1A minimum or 24VDC, 0,5A minimum.
In case of building-to-building connection it is recommended to connect 0V to
ground. Ground cable must be connected with the terminal block Power Ground.
Note that all connections of the MorphoAccess® Sigma Series terminal described
hereafter are of SELV (Safety Electrical Low Voltage) type.
Wiring Recommendations
Morpho recommends using a gauge AWG20 for 12V power supply when POE supply
is not use.
For information, this table shows the maximum drop voltage voltage observed on the
terminal MorphoAccess® Sigma Series:
Gauge
AWG
Diameter
(mm)
Maximum
drop
voltage @
1m (V)
Maximum
drop
voltage @
5m (V)
Maximum
drop
voltage @
10m (V)
20
0.812
0.0333
0.1665
0.333
22
0.644
0.05295
0.26475
0.5295
24
0.511
0.0842
0.421
0.842
26
0.405
0.134
0.67
1.34
Drop voltage = loss of power due to wire resistance and its length
V2 = V1 – Drop voltage
V1
V2
L
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Caution with battery usage
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED
BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS
Europe information
Morpho hereby declares that the MorphoAccess® Sigma Series terminal has been
tested and found compliant with following listed standards:
Low voltage Directive: 2006/95/CE
EMC Directive 2004/108/CE
R&TTE Directive (1999/5/CE).
ROHS Directive 2011/65
USA information
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Responsible Party:
SAFRAN Morpho,
11, boulevard Gallieni
92130 Issy-les-Moulineaux – France
NOTA : This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
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Section 1 : Introduction
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Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Shielded cables must be used with this unit to ensure compliance with category B FCC
restrictions.
Canada information
WARNING TO USERS IN THE CANADA / ATTENTION POUR LES UTILISATEURS AU
CANADA
This device complies with Industry Canada licence-exempt RSS standard(s). Operation
is subject to the following two conditions: (1) this device may not cause interference,
and (2) this device must accept any interference, including interference that may
cause undesired operation of the device.
Under Industry Canada regulations, this radio transmitter may only operate using an
antenna of a type and maximum (or lesser) gain approved for the transmitter by
Industry Canada.
To reduce potential radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not
more than that necessary for successful communication.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux
appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions
suivantes: (1) il ne doit pas produire de brouillage, et (2) l’utilisateur du dispositif doit
être prêt a accepter tout brouillage radioélectrique reçu, même si ce brouillage est
susceptible de compromettre le fonctionnement du dispositif.
Conformément à la réglementation d’Industrie Canada, le présent émetteur radio
peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur)
approuvé pour l’émetteur par Industrie Canada.
Dans le but de réduire les risques de brouillage radioélectrique à l’ intention d’autres
utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance
isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à
l’établissement d’une communication satisfaisante.
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Recommendations for terminal implementation
Every installation is unique. Sometimes the issues are well defined and can be
handled in a standard fashion; sometimes the issues are very specific and may not be
immediately recognizable.
Morpho recommends following these steps for a successful installation:
Plan the installation - Choose the type of hardware required, decide if a network is
required, and decide on the location and number of required devices.
Unpack all items - Unpack all items and check against the packing list.
Install network hardware components - Install the cabling and components
needed to run the system.
Install software - Install the software needed to set up the devices.
Pre-configure device - Connect the device to the Ethernet, supply power to the
device, and pre-configure the device.
Mount devices - Mount the devices in their final locations
Power distribution and device hook up - Connect the device wiring via the back
panel.
Power-up procedure - Check the power connections, verify if battery is attached
and then start the system safely. First Boot Assistant screen is displayed, where
you can perform fundamental configuration.
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Section 1 : Introduction
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To secure properly an access, Morpho recommends installing the MorphoAccess®
Sigma Series terminal as a part of the typical Access Control environment, described
in the figure below.
Figure 1: Implementation Recommendations
This environment comprises:
The MorphoAccess® Sigma Series terminal itself
Its role is to perform one-to-many biometric identification or one-to-one biometric
verification, i.e. to identify the individual who is presenting his finger on the terminal
sensor by comparing his biometric data with the references previously stored in the
terminal database (in the form of biometric templates) or to verify his identity using
the reference stored in a contactless card presented to the terminal.
An Access Controller (3rd party product)
The Controller is the element which controls the access rights of the individuals to the
secured area. For that reason, it must be located in the secured area.
ACCESS CONTROL
SYSTEM
(*) OR EQUIVALENT
NON SECURED
AREA
ACCESS
CONTROLLER
TCP/IP, Wiegand, Dataclock, RS485 or RS422
ELECTRIC
LATCH (*)
SECURED
AREA
Dry Contact
MorphoAccess®
Sigma Terminal
Dry Contact
ALARM
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The individuals who are authorized to access the secured area have their User ID
listed in a so-called "White List" (in contrast with a black list).
The MorphoAccess® Sigma Series terminal and the Controller are communicating
according to one of the TCP/IP, Wiegand, Dataclock or RS485 protocols:
The MorphoAccess® Sigma Series terminal sends User ID to the Controller
The Controller sends its decision to the MorphoAccess® Sigma Series terminal
(which displays GREEN light if access is granted or RED light if denied)
The MorphoAccess® Sigma Series terminal sends an alarm signal to the Controller
as soon as a malicious operation (terminal pulled out from the wall or having its
bottom cover opened out of maintenance operations) is detected; refer the
paragraph dealing with anti-pulling and anti-tamper switches for more
explanations.
The Controller is part of the global Access Control System of the secured area, which
for instance can administrate the White List of the Controller and receive diaries of
the decisions taken by the Controller.
An Alarm (3rd party product)
This element is connected to the MorphoAccess® Sigma Series terminal through a dry
contact.
The MorphoAccess® Sigma Series terminal sends the command to activate the Alarm
as soon as a malicious operation (terminal pulled out from the wall or having its
bottom cover opened out of maintenance operations) is detected; refer the
paragraph dealing with anti-pulling and anti-tamper switches for more explanations.
A Door Electric Latch or equivalent (3rd party product)
This element once activated opens the access. The Controller is the one which sends
the command to activate the latch if access is granted (i.e. if the individual's User ID is
listed in the Controller White List). Connection between these two elements is done
through a dry contact.
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Section 2 :
General Description
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Box opening
At the box opening, components shall be extracted from the protection casing as
depicted in the pictures below.
Extract the wall plate (which is not screwed to the terminal) and keep it separate until
the installation of the terminal is completed. The screwing of the product to the wall
plate is the last stage of the installation.
The protection accessory provided is optional : recommended for outside installation
(to protect biometric module against water)
Figure 2: Box Opening
2
1
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Section 2 :
General Description
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Components of the initial package
Figure 3: Box Content
1. One (1) MASigma Terminal
2. One (1) wall frame
3. One (1) Battery
4. One (1) protection accessory (for WR products only, which usage is optional)
+
+
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General Description
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Terminal's front view description
Figure 4: MorphoAccess® Sigma Series
Contactless card area
Logo on cover when
available
Camera
Speaker
Biometrical
sensor (optical)
USB port (for
configuration and
settings with a USB
mass storage key or a
computer)
Sensor protection
cap (optional, WR
only)
Micro
LCD
Touch panel
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General Description
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Terminal's rear view description
Figure 5: MorphoAccess® Sigma Series terminal rear view
Battery
installation
Terminal
blocks
USB port (for
configuration
and settings with
a USB mass
storage key, or
for installation of
a Wi-Fi™ USB
dongle)
Anti-tamper / Anti-
pulling switches
RJ 45
Reset
button
POE
(Optional –
supplied
separatly)
µSD card slot
Battery
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Section 2 :
General Description
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MorphoAccess® Sigma Series Technical
Characteristics
Item
Description
Access control modes
Identification (search for fingerprint in a local database)
Authentication with contactless card, with or without
fingerprint check (only if terminal equipped with a
smartcard reader)
Multi-factor: identification or authentication (only if
equipped with a smartcard reader)
Proxy: the access control check is fully driven by a remote
system
Man Machine Interface
5” WVGA color Touch-screen
VGA camera
Loudspeaker & Microphone
Biometrics
Morpho Compact Biometric Module inside:
500dpi, 256 gray levels optical sensor.
FBI PIV IQS certified sensor.
False Acceptance Rate (FAR) adjustable from 10-2 down to
10-8
Database capacity: 3,000 users (standard) and up to 100
000 users (with specific license).
Log capacity
100 000 records (standard) and up to 1 000 000 (with
specific license)
LAN/WLAN connection
For terminal configuration and data transfer:
Ethernet 10/100 Base T
Or Wi-Fi™ Wireless LAN (option), WEP and WPA encryption
available
Either TCP, SSL or TLS protocol
RFID cards (depending on
product version)
MIFARE® 4k
DESFire® 2k, 4k, 8k
Serial port
The serial port supports WIEGAND, DATACLOCK ISO2,
RS422 and RS485 protocols
Output relay switches
Access granted: 1 switch (either "open" or "close" in
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General Description
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default state)
USB host port
External port for terminal configuration through a USB
mass storage key
Internal port to connect an external Wi-Fi™ USB dongle
using an adapter cable.
Input signals
LED1/LED2 to activate the access granted relay
Power supply
Power Over Ethernet RJ45 connector
Or 12 to 24 V DC power supply (1A min @12V)
Security of the terminal
Anti-tamper-pulling switches.
Tamper-pulling detection: one relay switch ("open" in
default state).
Size and weight
W x H x D: 152 mm x 154 mm x 59 mm
(5.98” x6.06” x2.32”)
Weight : 580g
Environmental conditions
Operating temperature -10 °C to + 55 °C (14°F to 131°F)
Operating humidity 10 % < RH < 80 % (non condensing)
Storage temperature -25 °C to + 70 °C (-13°F to 158°F)
Storage humidity 5% < RH < 95 %
IP65 rated for outdoor use (once wall-mounted)
The terminal should be installed in controlled lighting
conditions.
Avoid direct exposure to sunlight or to UV lights.
Certifications
CE, CB, FCC, IC, RoHS, REACh, WEEE
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Installation Procedure
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Before proceeding to the installation
Make sure that you have all the components described in “Components of the
initial package” section at your disposal.
Remove the wall plate. Keep this element at hand.
Remove the screw at the bottom of the product. Keep this element at hand.
Figure 6: Removing wall frame and screw
It is then possible to fix the terminal on the wall.
The recommended height for fixing of the terminal is 1.40m (camera height).
For an optimal use the terminal must be installed in an area where the lighting
conditions are controlled. Avoid direct exposure of the sensor to the sun light and
ensure good ambient lighting for face detection if used.
1
2
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Installation Procedure
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Installation
Required tools (not supplied)
Four (4) raw plugs + four (4) ø 3.5mm max and length 30mm screws.
One (1) screwdriver adapted to screws above.
One (1) Drill (with a drill bit diameter adapted to raw plugs above).
One (1) hole saw ø 67mm (depending on installation case).
One (1) Flat tip screwdriver (0.4x2.0) for block connector cable removal.
A (1) Torx T10 screwdriver
Deadbolt/door strike
Snubber diode required to protect regulated DC power supply from inductive
kickback (1N4007 diode or equivalent recommended)
Separate power supply for the deadbolt/door strike based on supplier's
recommendations.
External relay (if required)
Networking cable
Equipment from the initial package to use
One (1) MA Sigma terminal
One (1) wall plate.
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Installation Procedure
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Step by step procedure
Figure 7: Face camera viewing angle
The recommended height for fixing of the terminal is 1.40m (camera height).
For an optimal use the terminal must be installed in an area where the lighting
conditions are controlled. Avoid direct exposure of the sensor to the sun light and
ensure good ambient lighting for face detection if used.
Power supply from electrical source shall be switched off before starting the
installation.
The strength of the attachment depends on the solidity of the wall on which the
terminal is mounted.
To ensure water tightness, the wall plate has to be sealed with a silicone bead (refer
to corresponding picture for process).
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Section 3 :
Installation Procedure
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Drilling the mounting holes
Figure 8: Drilling template
If not present, drill in the wall a hole with a diameter of 67mm (see Figure 8: Drilling
template. This template can be found in the Quick Installation Guide).
Confirm the presence inside the hole of all the cables needed for the electrical
installation (see Electrical Interface)
Drill in the wall 4 holes with a diameter adapted to screws and fit them with the raw
plugs (see Figure 8: Drilling template).
88.00
78.00
21.00 59.00
10.50
53.00
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Installation Procedure
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Preparing wall plate
Figure 9: Wall plate preparation for water tightness
Create a silicone bead all along the notch. The silicone bead shall be reduced to avoid
overflow on the upper part of the wall plate (risk to prevent product mounting).
Fixing
Figure 10: Wall plate fixing
Place the wall plate against the wall, opposite the two holes pierced in the wall (see
Figure 10: Wall plate fixing).
Silicone
IP65
Silicone
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Cabling
Cable for wiring shall be AWG 20 to 26, length shall be 12 cm to 15 cm (stripped on
0,6mm).
Prefer rigid cable to flexible cable (easier to connect)
Connection details:
Characteristics
min
max
Conductor cross section solid
0.14 mm²
0.5 mm²
Conductor cross section stranded
0.2 mm²
0.5 mm²
Conductor cross section stranded, with ferrule without plastic
sleeve
0.25 mm²
0.5 mm²
Conductor cross section AWG/kcmil
24
20
AWG according to UL/CUL
26
20
Closing
Don’t forget to insert battery before closing product, but power has to be set up just
after closing it. If product has to be stored, don’t forget to remove the battery.
Lock the product with the lower screw.
Battery lifetime is limited when power is off : at least 250 hours at 25°C and 150
hours at -10°C. Don’t forget to change battery after long power cut or after several
short power cut.
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Wiring overview
Before proceeding, make sure that the person in charge of installation and
connections is properly connected to earth, in order to prevent Electrostatic
Discharges (ESD).
In case of several digital signals use, digital grounds shall all be wired together outside
the product.
Example : schematic to be included…
Note that all connections of the MA Sigma described hereafter are of SELV (Safety
Electrical Low Voltage) type.
Figure 11: Cabling layout
To connect wire to block connector, insert cable in the round hole of the connector.
To remove wire, insert a flat screw driver (0.4x2.0max) in the rectangular hole of the
connector and pull the corresponding wire.
Battery
Reset button
RJ45
POE
µSD
USB
SAM
1 Power supply 12V
2 Power ground
3 Switch 2
4 Switch 1
5 Digital ground
6 Digital ground
1 Wiegand IN 0
2 Wiegand IN 1
3 Wiegand OUT 0
4 Wiegand OUT 1
5 Wiegand LED 1
6 Wiegand LED 2
1 Digital Input 1
2 Digital Input 2
3 Digital Input 3
4 Digital Output 1
5 Digital Output 2
6 Digital Output 3
1 Relay 1
2 Relay 2
3 RS422 RX-
4 RS422 RX+
5 RS422/485 TX+
6 RS422/485 TX-
1
6
1
6
1
6
1
6
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Power Supply
POE and external power supply are not used at the same time: if both power supplies
are used, priority is given to external power supply. If external power supply is shut
down, switch to POE without reboot is not guarantee.
External Power supply
Figure 12: Power supply wiring
A
1
Power Supply 12V
In
Positive 12 Volts, power supply
2
Power ground
In
Ground power supply
External power supply
Must comply with CEE/EEC EN60950 standard.
12V to 24V (regulated) 1 Amp min at 12V.
Could be provided by a 12 Volts Wiegand power supply, which complies with the
Security Industry Association's Wiegand standard March 1995.
Compliant with IEC60950-1, in accordance with the NEC Class 2 requirements; or
supplied by a listed IEC60950-1 external Power Unit marked Class 2, Limited Power
source, or LPS and rated 12VDC, 1A minimum or 24VDC, 0,5A minimum.
POE (Power Over Ethernet)
MorphoAccess® Sigma Series terminal's power supply can also be provided by the
Ethernet using RJ45 connection (Power Over Ethernet mode).
1
6
1
6
1
6
1
6
A B C D
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Output Relay
Figure 13: Output relay wiring
D
1
Relay 1
Contact relay (normally open)
2
Relay 2
Contact relay strip
Nominal characteristics of relay
Load characteristics:
1 A max @ 30 VDC (according to the safety extra low voltage requirements
independently of the power supply),
Resistive load or inductive load; see warning information hereafter for inductive
load.
Inductive load management requires a parallel diode for a better contact
lifetime.
Example of connection for electrical door locks
Figure 14: Example of electric latch connection
1
6
1
6
1
6
1
6
A B C D
+VCC <30V
Imax < 2A
Electric
door lock
Overswing
diode
MorphoAccess®
SIGMA Terminal Button on other
side of the door
Relay
Pin 1
Relay
Pin 2
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Section 4 :
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Tamper Switch
Figure 15: Tamper switch wiring
A
3
Switch 1
Tamper switch contact
4
Switch 2
Strip on tamper switch
Operating principle for the switch
Product installed on the wall plate: switch enabled (contact closed).
Product opened (rear connectors accessible): switch disabled (contact open).
Nominal characteristics of switch block
50 mA at 20 VDC max according to the safety extra low voltage standard.
This MorphoAccess® Sigma Series terminal is part of security system; it is
customer’s responsibility to connect the tamper switch (contact) to physical
access controller, in order to prevent the access to the connector blocks.
1
6
1
6
1
6
1
6
A B C D
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Wiegand input wiring
Figure 16: Wiegand input wiring
A
5
Digital ground
Ground for Wiegand (connect pin 5 or 6)
6
Digital ground
Ground for Wiegand (connect pin 5 or 6)
B
1
D0_IN
In
Wiegand IN D0
2
D1_IN
In
Wiegand IN D1
C
4
LED0
Out
Wiegand LED OUT 1 (option) :
1
6
1
6
1
6
1
6
A B C D
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Wiegand output wiring
The following figure shows how to cable the wires of the serial port of the terminal
for the Wiegand protocol
Figure 17: Wiegand output wiring
A
5
Digital ground
Ground for Wiegand (connect pin 5 or 6)
6
Digital ground
Ground for Wiegand (connect pin 5 or 6)
B
3
D0_OUT
Out
Wiegand OUT D0
4
D1_OUT
Out
Wiegand OUT D1
5
LED1
In
Wiegand LED IN 1 (option) : panel feedback
6
LED2
In
Wiegand LED IN 2 (option) : panel feedback
The use of LED1 and LED2 wires is described in the paragraphs below.
The controller supports neither LED1 nor LED2 signals
When the access controller has no relay contact to provide an answer to the
MorphoAccess® terminal, then the decision to emit either the “access granted” signal
or the “access denied” signal is taken by another way. It is either the MorphoAccess®
terminal itself that decide, or it waits for the access controller answer through the
local area network (TCP), or on the serial port in (RS422).
It is strongly recommended to disable the LED IN feature, to avoid any interference
on MorphoAccess terminal behavior.
The controller supports only LED1 signal
When the access controller has only one relay contact which is dedicated to the
“access granted” answer, this one must be connected between the LED1 and GND
wires. The LED1 wire is set to the low level by closing the contact between the LED1
and the GND wires), and it means “access granted".
1
6
1
6
1
6
1
6
A B C D
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The MorphoAccess® terminal uses the timeout of the wait for a low level on the on
LED1 wire or LED2 wire as "access denied” answer.
To minimize at most the waiting time of the user, the MorphoAccess® terminal
timeout value, must be adjusted to a value a little bit higher than the maximal value
of the controller response time.
Warning: if the LED2 wire is connected, it must be constantly maintained in the high
state.
The controller supports LED1 and LED2 signals
When the controller supports one relay contact for each of the possible answers
then:
The « access granted » contact must be connected between the LED1 and the GND
wires of the terminal
The « access denied » contact must be connected between the LED2 et the GND
wires of the terminal.
The MorphoAccess® terminal considers that:
The answer of the controller is "access granted", when the controller puts the
LED1 wire to the low state (by closing a contact between the LED1 and the GND
wires), and leaves the LED 2 wire to the high state.
The answer of the controller is "access denied", when the controller puts the LED2
wire to the low state (by closing a contact between the LED2 and the GND wires),
whatever is the state of the LED 1 wire.
The MorphoAccess® terminal also considers that the answer of the controller is
"access denied" in case of time-out while expecting for a closure between LED1 and
GND wires, or between LED2 and GND wires.
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Section 4 :
Electrical Interface
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Serial port wiring
DataClock Input
Figure 18: Serial port wiring – DataClock
A
5
Digital ground
Ground for Wiegand (connect pin 5 or 6)
6
Digital ground
Ground for Wiegand (connect pin 5 or 6)
B
1
D0_IN
In
Data ( 5V TTL )
2
D1_IN
In
Clock ( 5V TTL )
C
4
Digital Output 0
Out
Card present signal
DataClock Output
Figure 19: Serial port wiring – DataClock
A
5
Digital ground
Ground for Wiegand (connect pin 5 or 6)
6
Digital ground
Ground for Wiegand (connect pin 5 or 6)
B
3
D0_OUT
Out
Data ( 5V TTL )
4
D1_OUT
Out
Clock ( 5V TTL )
1
6
1
6
1
6
1
6
A B C D
1
6
1
6
1
6
1
6
A B C D
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RS485
Figure 20: Serial port wiring – RS485
A
5
Digital ground
Ground for Wiegand (connect pin 5 or 6)
6
Digital ground
Ground for Wiegand (connect pin 5 or 6)
D
5
RS485 TX / RX +
Out
RS485 non inverting signal
6
RS485 TX / RX -
Out
RS485 inverting signal
RS485 implementation is limited to half-duplex communication. So only Tx+, Tx- and
ground reference signals are necessary.
Depending on the RS485 network, an impedance adaptation may be required.
For farthest terminal, a 120-Ohms resistor termination may be added outside the
terminal between TX+ and TX-.
RS422
Figure 21: Serial port wiring – RS422
A
5
Digital ground
Ground for Wiegand (connect pin 5 or 6)
6
Digital ground
Ground for Wiegand (connect pin 5 or 6)
D
3
RS422 RX-
In
RS422 inverting Receive
4
RS422 RX+
In
RS422 non inverting Receive
5
RS422TX+
Out
RS422 non inverting Transmit
6
RS422TX-
Out
RS422 inverting Transmit
RS422 interface is a full duplex communication.
1
6
1
6
1
6
1
6
A B C D
1
6
1
6
1
6
1
6
A B C D
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GPIO wiring
Figure 22: GPIO wiring
A
5
Digital ground
Ground for Wiegand (connect pin 5 or 6)
6
Digital ground
Ground for Wiegand (connect pin 5 or 6)
C
1
Digital Input 1
In
Digital Input (3.3 V)
2
Digital Input 2
In
3
Digital Input 3
In
4
Digital Output 1
Out
Digital Output (open drain)
5
Digital Output 2
Out
6
Digital Output 3
Out
1
6
1
6
1
6
1
6
A B C D
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Electrical Interface
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Ethernet connection
Ethernet interface can be used to power the MorphoAccess® Sigma Series terminal
through POE (Power Over Ethernet) mode. According to the POE standard two modes
are available: power on data pins and power on dedicated pins.
Use either one of these modes depending on POE implementation on your local
Ethernet network.
Wifi or 3G dongle cannot be used with POE power supply
Ethernet cable shall be shielded
Default Ethernet configuration
By default, MorphoAccess® Sigma Series terminal is configured in DHCP mode
Recommendations for RJ45 wiring
Pin
1
2
3
4
5
6
7
8
Signals
TX(+)
TX(-)
RX(+)
NC/POE pin
dedicated (+)
NC/POE pin
dedicated (+)
RX(-)
Ground/ pin
dedicated (-)
NC/POE pin
dedicated (-)
EIA / TIA
T568B
Colors
White
orange
Orange
White
green
Blue
White blue
Green
White brown
Brown
EIA / TIA
T568A
Colors
White
green
White
green
White
green
White green
White green
White
green
White green
White green
Corel L120
Colors
Grey
White
Pink
Orange
Yellow
Blue
Purple
Brown
Figure 23: RJ45 wiring
RJ45 plug pinout is compliant with 10/100 base T, IEEE802.3 Specification.
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External USB connection
Figure 24: External USB connection
The external Micro USB can be used for administration only to connect a USB key
(with a standard female USB A / USB Micro A adapter) or to connect a PC (with a
standard Male USB A / USB Micro B adapter).
These cables can be found in Morpho catalogue with ref XXX and YYY.
Report to User Guide for more information.
USB connection is limited to PC connection or USB key (power consumption shall
not exceed 200mA)
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Wifi / 3G dongle installation
Wifi / 3G dongle shall be installed outside the product (separate area shall be
reserved in the wall) and connected to the internal USB Mini B using Morpho cable
ref XXX.
Wifi / 3G dongle shall not be exposed to temperature exceeding 50°C (don’t forget
thermal dissipation)
WI-FI™ and 3G features shall be available only if the product is powered from an
external AC/DC 12V to 24V power supply (no enough power from the POE output for
Wifi or 3G)
Only WI-FI or 3G USB dongle delivered by Morpho (Reference XXXXXXXX or
XXXXXXXX) may be installed with the terminal for WLAN (Wireless Local Area
Network) operation.
Cable has to be plugged on the upward USB connector, as on the following image:
USB extension cord (Reference XXXXXXXXX is necessary)
Figure 25: WI-FI™ / 3G dongle installation
Figure 26: WiFi / 3G USB cable connection
WI-FI™ or
3G USB
dongle (to
be installed
outside the
product
USB
extension
cord
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Electrical Interface
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Micro SD connection
Micro SD card shall be used for the following functions :
Database extension (license is necessary)
Logs extension (license is necessary)
Picture logs (photo taking or face detection)
Dynamic messages
µSD card class shall be 10, lower class may reduce performances
Following µSD card shall be chosen in the following list :
XXX
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Modes for controlling access rights
Introduction
The MorphoAccess® Sigma Series terminal offers several methods for controlling
access rights: it needs to be configured in one of the following four modes:
Identification mode,
Authentication mode (requires a contactless smartcard reader in the terminal),
Multi-factor mode (requires a contactless smartcard reader in the terminal),
Proxy mode
Refer to MorphoAccess® Sigma Series Administrator / User Guide for more
information on Access Control.
Identification mode
The Identification process of the MorphoAccess® Sigma Series terminal proceeds by
comparison of the biometric data of the finger placed on the biometric sensor, with
all the biometric data stored in the database.
It means that the biometric data of the allowed users must be stored in the internal
database before they can request the access on the terminal. This biometric data is
acquired either directly on the terminal (using the embedded interface or the
MorphoEnroll utility), or on an enrolment system using the same type of biometric
sensor.
The access control by identification process is started when a finger is detected on
the biometric sensor
When the user requests the access, his identity is unknown, and it is the terminal that
searches for his identity. The terminal grants the access if a match is found (the user
is identified); otherwise the access is denied (the user remains unknown).
For further information, please see the "Identification mode" section in the
MorphoAccess® Sigma Series terminal user manual.
Authentication (verification) mode
Unlike the "identification" mode, the user identity must be known in order to execute
the authentication process.
Indeed, authentication is an identity verification process: the user provides his
identity and the terminal checks it with the relevant process.
This mode doesn’t compare the user’s data to the data of several users: it compares
the data provided by the user with the reference data provided by the same user
during enrollment phase. The data can be on a card presented to the terminal or in a
database and ID is provided by the user.
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Access is authorized if the terminal finds a correspondence.
For further information, please see the "Authentication mode" section in the
MorphoAccess® Sigma Series terminal user manual.
Multi-factor mode
In this mode, the "identification" and "authentication" modes are available
simultaneously; the user decides which control method will be used:
by placing his finger on the sensor, thereby triggering the identification process,
by placing his contactless card on the reader, thereby triggering the authentication
process,
This is the default mode for terminals fitted with a contactless smartcard reader.
For further information, please see the "Multi-factors method" section in the
MorphoAccess® Sigma Series terminal user manual.
Proxy mode
In this mode, the access rights check process is controlled by an application on a host
system. This application sends commands to the terminal to tell it on how to proceed.
For further information, please see the "Proxy Mode" section in the MorphoAccess®
Sigma Series terminal user manual.
Polling mode
The Proxy mode is an operating mode where the access control main application is
located in a distant system. This is not a standalone mode like Identification and
Authentication modes.
It means that the terminal becomes a slave of the host system application. The
terminal does not have any user data in its database. The access control application is
running on the host system and used MorphoAccess® terminal high level functions:
• Identification function
• Authentication function
• Read data on a contactless card
• Access control result signal command
The MorphoAccess® Sigma Series terminal is driven through an Ethernet (or Wi-Fi™)
link using TCP or SSL protocol.
The MorphoAccess® terminal acts as a server: it is either waiting for a command or
executing a command.
The commands allowed by the MorphoAccess® terminal are described in the
MorphoAccess® Host System Interface Specification document.
For further details about SSL on the MorphoAccess® terminal, please refer to the SSL
Solution for MorphoAccess® documentation.
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Configuring the terminal
MorphoAccess® Sigma Series terminals are standalone biometric systems which
offers advance features for access control. MorphoAccess® Sigma Series terminals are
equipped with a facility to support the MorphoAccess® and Bioscrypt legacy systems.
When MorphoAccess® Sigma Series terminal is set in any of the legacy modes, it
supports the database structures and configurations of the selected legacy system.
When the terminal is booted for the first time, user can select any of the following
modes:
MorphoAccess® 500 or J Series legacy mode
MorphoAccess® Sigma Series terminal can be operated in MA500 or MA J mode (also
refered as Lagacy Morpho). In this mode, the terminal will support configurations and
operations of MA500 devices. Terminal can authenticate users enrolled in the MA500
devices, using biometric check as well as contactless card. New users can also be
enrolled in MA500 mode.
Access Path
First Boot Assistant > Protocol Configuration > Legacy Morpho
Once the product is configured in Legacy Morpho mode, the following methods can
be used to configure the terminal:
through the Ethernet interface (remote management)
using USB key containing configuration scripts (local management)
Configuration procedures are described inside the MorphoAccess® Sigma Series
Administrator / User Guide as follows:
Section XXX: Terminal Configuration
Bioscrypt 4G Series legacy mode
MorphoAccess® Sigma Series can be operated in Bioscrypt 4G mode (also refered as
Legacy L1). In this mode, the terminal will support limited operations and
configurations that are done using Secure Admin application. The terminal in L1 mode
is able to authenticate the users enrolled on 4G terminals and contactless cards.
However it is not possible to enrol users in legacy L1 mode on MorphoAccess® Sigma
Series terminal.
In case, users are enrolled in MA5G mode, the user data cannot be exported when
terminal is in L1 mode.
Access Path
First Boot Assistant > Protocol Configuration > Legacy L1
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Once the product is configured in Legacy L1 mode, the following methods can be
used to configure the terminal:
through the Ethernet interface (remote management)
Configuration procedures are described inside the MorphoAccess® Sigma Series
Administrator / User Guide as follows:
Section XXX : Terminal Configuration
MorphoAccess® Sigma Series native mode
MorphoAccess® Sigma Series terminal is by default in native mode, that is MA5G. It
will support only the new features and configurations in the native mode. The
terminal can be configured using Webserver.
This guide details you entire operations that can be performed from SIGMA terminal
and from Webserver connected to SIGMA terminal.
Access Path
First Boot Assistant > Protocol Configuration > MA5G
NOTA : When terminal mode is switched from MA5G to any of the legacy modes, the entire
configuration and all databases, excepted communication links and users database,
are erased
NOTA : The terminal is rebooted on mode change and factory settings are applicable.
Once the product is configured in Legacy Morpho mode, the following methods can
be used to configure the terminal:
through the Ethernet interface (remote management)
using USB key containing configuration scripts (local management)
Configuration procedures are described inside the MorphoAccess® Sigma Series
Administrator / User Guide as follows:
Section XXX : Terminal Configuration
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Anti-tamper / anti-pulling switches
Please refer also to “Tamper Switch” section.
These switches are activated as soon as there is enough pressure applied on the
terminal against the wall. They are deactivated as soon as this pressure is not big
enough, e.g. when the terminal is pulled out of the wall.
When the switches are deactivated, the MorphoAccess® Sigma Series terminal acts as
required by the related configuration key (see MorphoAccess® Sigma Series
Administrator / User Guide for key configuration description):
Ignore the event (default): useful during normal maintenance operations.
Send an alarm message to the Central Access Controller, through the usual channel
of the access control result messages (Wiegand, DataClock, RS485, Ethernet or Wi-
Fi™). An alarm switch (relay contact) is directly available on block terminal
«tamper switch pins». Please refer to “Wiring overview” and to “Tamper Switch”
sections.
Generate an audible alarm signal with the buzzer and a visual alarm signal with the
status Led.
MorphoAccess® Sigma Series – Installation Guide
Section 6 :
Accessories, Software Licenses and PC Applications
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Compatible Accessories, Licenses and Software
The following items can be ordered directly to Morpho or to an official distributor, so
as to enjoy all the features of your MorphoAccess® Sigma Series terminal:
Power supply units,
Power Over Ethernet module: enabling POE capabilities on the product,
Contactless smartcards: MIFARE® 4K; DESFire® 2K, 4K or 8K, HID iClass, Prox
MA WI-FI PACK: containing a Wi-Fi™ USB dongle and a Wi-Fi™ license to activate
Wi-Fi™ capability on your terminal,
MA 3G PACK: containing a 3G USB dongle and a 3G license to activate 3G network
communication on your terminal,
User database size licenses (MA_10K_USERS, MA_50K_USERS,
MA_100K_USERS): enabling database size upgrade from 3,000 to 10,000, 50,000
or 100,000 users capacity (2 fingers per record) at creation of the database.
Requires µSD card in the terminal.
Log size licenses (MA_250K_LOGS, MA_500K_LOGS, MA_1M_LOGS): enabling
logs size upgrade from 100,000 to 250,000, 500,000 or 1,000,000. Requires µSD
card in the terminal.
MA_PAC license: enabling physical access control mode.
MA_TA license: enabling time and attendance mode.
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Section 6 :
Accessories, Software Licenses and PC Applications
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Compatible PC applications
MorphoAccess® Sigma Series terminals are fully compatible with:
the low level protocol using thrift commands (not recommended),
Morpho Integrator’s Kit (MIK) software development kit (version 6 or later).
M2A management application (version XXX or later)
Using Legacy Morpho mode, MorphoAccess® Sigma Series is also compatible with:
MEMS,
MIK 5 or later,
The limitations in Legacy mode are described in the following document:
MA SIGMA Series Release Note - Legacy Morpho limitations
Using Legacy L1 mode, MorphoAccess® Sigma Series is also compatible with:
SecureAdmin (version XXX or later),
The limitations in Legacy mode are described in the following document:
MA SIGMA Series Release Note - Legacy L1 limitations
MorphoAccess® Sigma Series - Installation Guide
Section 7 :
Recommendations
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Notice
The manufacturer cannot be held responsible in case of non-compliance with the
following recommendations or incorrect use of the terminal.
General precautions
Do not attempt to repair your MorphoAccess® Sigma Series terminal yourself. The
manufacturer cannot be held responsible for any damage/accident that may result
from attempts to repair components. Any work carried out by non-authorized
personnel will invalidate your warranty.
Do not expose your MorphoAccess® Sigma Series terminal to extreme
temperatures.
Use your MorphoAccess® Sigma Series terminal with original accessories. Attempts
to integrate unapproved accessories to the MorphoAccess® Sigma Series terminal
will void your warranty.
Due to electrostatic discharge, and depending on the environment, synthetic
carpet should be avoided in areas where the MorphoAccess® Sigma Series
terminal has been installed.
Areas containing combustibles
It is strongly recommended that you do not install your MorphoAccess® Sigma Series
terminal in the vicinity of gas stations, petroleum processing facilities or any other
facility containing flammable or combustible gasses or materials.
Specific precautions for terminals equipped with a contactless
smartcard reader
It is recommended to install MorphoAccess® Sigma Series terminals equipped with a
contactless smartcard reader at a certain distance (> 30cm) from metallic elements
such as iron fixations or lift gates. Performances in terms of contactless badge reading
distance will decrease when metallic elements are closer.
Ethernet connection
It is recommended to use a category 5 shielding cable (120 Ohms). It is also strongly
recommended to insert a repeater unit every 90m.
Extreme care must be taken while connecting Ethernet wire to the MorphoAccess®
Sigma Series terminal block board since low quality connection may strongly impact
Ethernet signal sensibility.
It is recommended to connect Rx+ and Rx- with the same twisted-pair wire (and to do
the same with Tx+/Tx- and the other twisted-pair wire).
MorphoAccess® Sigma Series – Installation Guide
Section 7 :
Recommendations
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Date / Time synchronization
If you want to use the MorphoAccess® Sigma Series terminal for application requiring
high time precision, we recommend synchronizing regularly your MorphoAccess®
Sigma Series terminal time with an external clock.
The MorphoAccess® Sigma Series terminal clock has a +/-10 ppm typical time
deviation at +25°C (roughly less than +/- 1 sec per day).
At +55°C, the time deviation may be up to +/-8sec per day.
At -10°C, the time deviation may be up to +/-8sec per day.
Cleaning precautions
The use of a dry cloth is recommended to clean the terminal, especially the biometric
sensor. Acid liquids, alcohol or abrasive materials are prohibited.
Legacy mode
Installation in L1 / Morpho Legacy field : limitations, wiring precautions, …
When using SDAC, GPI??? Shall be connected to ground to avoid Door Open alarm
Lighting conditions for face detection
In order to get good performance of the face detection, the following
recommendations shall be respected:
the user shall not be against the light
the light in front of the user shall be at least 500 Lux (to be confirmed)
the background of the user shall be as neutral as possible (avoid images which
could be mixed up with face)
MorphoAccess® Sigma Series – Installation Guide
Annex 1 :
Finger Placement Recommendations
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Main principles
Acquisition needs to be done with extreme care, in order to:
get the best image quality
increase recognition performance
reduce recognition time
Then, it is highly recommended to:
Maximize the contact between the fingerprint and the sensor
Exert firm, but not excessive, finger pressure on the surface of the sensor
Do not press too hard
Do not slide nor roll the finger across the sensor
Do not move the finger during acquisition
Wait for the extinction of sensor backlight before removing the finger
MorphoAccess® Sigma Series - Installation Guide
Annex 1 :
Finger Placement Recommendations
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Most useful areas for biometric data
Fingerprint central area must be aligned with sensor centre
Area containing
the maximum
information
MorphoAccess® Sigma Series – Installation Guide
Annex 1 :
Finger Placement Recommendations
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Position of finger
Finger height
Align center of 1st phalanx with sensor center
Finger angle
The finger must be parallel to sensor sides
IDEAL
POSITION
MorphoAccess® Sigma Series - Installation Guide
Annex 1 :
Finger Placement Recommendations
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Finger inclination
Finger must be parallel to the sensor surface
Finger rotation
Finger must be parallel to the sensor surface
IDEAL
POSITION
IDEAL
POSITION
MorphoAccess® Sigma Series – Installation Guide
Annex 1 :
Finger Placement Recommendations
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Troubleshooting
When finger biometric data acquisition is difficult, please follow the
recommendations listed below:
The finger is cold
o Solution : warm up the finger
The finger is wet
o Solution : wipe the finger
The finger is dry
o Solution : warm up the finger and/or add a little bit of humidity
The finger is dirty
o Solution: wash hands
Remove bandages or adhesive tapes from the fingerprint area, and from the 2nd
phalanx of the finger
Do not press or tense finger to avoid blood vessels constriction
MorphoAccess® Sigma Series – Installation Guide
Annex 2 : Bibliography
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How to get the latest versions of documents
The last version of the documents is available on a CD/ROM package from our
factory, or can be downloaded from our web site at the address below:
www.biometric-terminals.com
(Login and password required).
To request a login, please send us an email to the address below:
hotline.biometrics@t.my-technicalsupport.com
MorphoAccess® Sigma Series - Installation Guide
Annex 2 : Bibliography
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Documents concerning the MorphoAccess® terminal
Documents about installing the terminal
MorphoAccess® Sigma Series Installation Guide,
ref. SSE-00000XXXXX
This document describes terminal physical mounting procedure, electrical interfaces
and connection procedures. This document is in English.
Documents about administrating / using the terminal
MorphoAccess® Sigma Series Administrator / User Guide,
ref. SSE-00000XXXXX
This document describes the different functions available on the terminal and
procedures for configuring the terminal. It also contains the full description of all the
configuration parameters for the terminal. This document is in English.
Documents for the developer
MorphoAccess® Sigma Series Developers Guide,
ref. SSE-00000XXXXX
This document describes the commands supported by the MorphoAccess® terminal.
This document is in English.
Release note
For each firmware version, a release note is published describing the new features,
the supported products, the potential known issues, the upgrade / downgrade
limitations, the recommendations, the potential restrictions …
MorphoAccess® Sigma Series - Installation Guide
Annex 3 : Support
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Troubleshooting
The IP address for the terminal is unknown or it is not possible to
connect to the terminal
Use terminal interface to configure a valid set of network parameters in your
terminal.
The sensor is switched off
Check that the database contains at least one record.
Check that the identification mode is enabled.
The terminal returns erratic responses to Ping commands
Check the subnet mask.
Ask the network administrator for the correct value.
Check that each device connected to the network has a different IP address.
MorphoAccess® Sigma Series - Installation Guide
Annex 3 : Support
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Contacts
Customer service
Morpho
SAV Terminaux Biométriques
Boulevard Lénine - BP428
76805 Saint Etienne du Rouvray
FRANCE
Phone: +33 2 35 64 53 52
Hotline
Morpho
Support Terminaux Biométriques
18, Chaussée Jules César
95520 Osny
FRANCE
hotline.biometrics@t.my-technicalsupport.com
Phone: + 33 1 58 11 39 19
(9H00am to 6H00pm French Time, Monday to Friday)
http://www.biometric-terminals.com/
A login and password are required to access the full site content. If you don’t have
one, please send us an email to the address above to request one.
Contact by email is preferred.
