SBO Hearing A S AC01 AudioClip User Manual

SBO Hearing A/S AudioClip Users Manual

Users Manual

Instructions for use ConnectClip
Introduction to this bookletThis booklet guides you on how to use and maintain your new ConnectClip. Please read the booklet carefully, including the Warning section. This will help you get the most out of your new ConnectClip. If you have additional questions about the use of your ConnectClip, please contact your hearing care professional.For your convenience, this booklet contains a navigation bar to help you navigate easily through the different sections.
Intended useThe ConnectClip is intended as a wireless receiver and transmitter of sound between hearing aids and the surrounding environment, including speech and wireless elec-tronic audio devices. The ConnectClip also assists users of wireless hearing aids to control the functionality provided by their hearing solution.The ConnectClip is intended to be used by children (> 36 months) and adults together with their hearing solution.IntroductionThe ConnectClip can be used both as a wireless headset for mobile phones and as a remote microphone/partner microphone.1. Headset with mobile phone 2. Remote/partner -microphoneSounds from your phone will be streamed to your hearings aids through the ConnectClip (A). Your voice is picked up by the ConnectClip and sent to the mobile phone (B).The voice of a chosen speaker will be transmitted wirelessly FROM the ConnectClip TO your hearing aids.AB Up to XX mIMPORTANTPlease familiarise yourself with the entire contents of this booklet before using your ConnectClip. It contains instructions and important information about the use and handling of your ConnectClip.
6 7ContentsPackage content 9ConnectClip overview - main functions 10 First time use – initial setup – only needed once! 14 Pairing mobile phone with the ConnectClip 16 Daily use: On/Off 18 Daily use: Charging 19 Using ConnectClip with mobile phone 20 Ensuring ConnectClip is connected to the phone 21 Receiving calls 22 Making calls 24 Advanced headset features 25 Listening to music 26 Using ConnectClip as remote microphone 28 Selecting microphone mode 29 Starting/stopping sound from remote microphone 30 Regulating level from remote microphone 31 Starting/stopping sound from remote microphone using your hearing aids 32 Using ConnectClip as remote control for hearing aids 34 Landline phone - Phone Adapter 2.0 35 PC/Laptop - BTD800 Bluetooth dongle 36 Other features and functions 37 Overview of product statuses 38 Warnings 40Technical information 46International warranty 49Index 52
Instructions for use ConnectClip 1.0PLACEHOLDER9Package contentThe ConnectClip box consists of the following elements:ConnectClip Lanyard - long Lanyard - regular PouchWall charger (will vary from country to country)USB charger cableThis guide (Instructions for use)
10 11ConnectClip overview - main functionsMicrophonesMulti button- On/off- Answer phone- Mode selectorVolume- Up- DownStatus indicatorPower indicatorCharging socket. Micro USBClip (rotating) for wearing theConnectClipFront Back
12 13Basic1. Pairing hearing aid and ConnectClipGetting startedBefore you can use the ConnectClip with your hearing aids, both the hearing aids and the ConnectClip need to be paired/connected. Using the ConnectClip with a mobile phone also requires the ConnectClip to be paired with/connected to your mobile phone.2. Pairing ConnectClip and mobileSee page16See page14
14 15Initial setupFirst time use – initial setup – only needed once!1. Ensure ConnectClip is powered off Press and hold multi-button for approx. 6 seconds until power indicator OFF 2. Turn both hearing aids OFF (open battery drawer) 3. Turn both hearings aids ON (close battery drawer) 4. The hearing aids will now be ready for first time connection with the ConnectClip. This wil take about 3 minutes. 5. Turn ON ConnectClip Press and hold multi-button for approx. 3 seconds until power indicator shows STEADY GREEN 6. ConnectClip will now search for your hearing aids. Status indicator BLINKING YELLOW 7. Place ConnectClip and both hearing aids close to each other (max distance 20cms) 8. Connection established with hearing aid(s) is indicated by status indicator STEADY YELLOW 20 cm
16 17Initial setupA Pairing mobile phone with the ConnectClipPairing complete Pairing complete with mobile phone is indicated by status STEADY BLUE Place ConnectClip in pairing modePress and hold the multi button AND volume up button for about 6 seconds (A) until status BLINKS BLUE The ConnectClip will be in pairing mode for about 3 minutes. Enable pairing on mobile phoneTurn on Bluetooth. Search for and connect to/pair with ConnectClip.This is normally in the settings/Bluetooth section of your phone.Enter pin codeIf your phone requests a pin code enter 0000 (four zeros).
18 19Daily use: On/O Daily use: ChargingON Press and hold multi-button for approx. 3 seconds until power indicator shows STEADY GREEN.Battery low With about 30 minsremaining streaming time, the power indicator turns RED.Charging Connect the enclosed charger through the micro USB connector at the but-tom of the ConnectClip. The power indicator BLINKS GREEN or ORANGE.OFF Press and hold multi-button for approx. 6 seconds until power indicator OFF.Charging indicators (power LED)Charging (ConnectClip on)Charging complete (ConnectClip on)Charging (ConnectClip off)Charging complete (ConnectClip off)Using ConnectClip with mobile phone
20 21Using ConnectClip with mobile phoneUsing ConnectClip with a mobile phoneIMPORTANTThe ConnectClip should be worn as indicated for best possible performance. It is important that the microphone in the ConnectClip is pointing towards your mouth (A), and that the ConnectClip is not covered by clothes etc. Maximum distance between ConnecClip and mobile phone 10 metres.Ensuring ConnectClip is connected to the phoneSelect phone modePress and hold multi-button for approx. 3 seconds to change mode. Mode change is confirmed by an audible indication in your hearing aids. STATUS BLUE Status Mode•Idle Connected to hearing aids. Not connected to a mobile phone.•Connected to mobile phone.•Remote/partner microphone mode. A
22 23Receiving callsPhone connectedWhen the ConnectClip is turned on and is in range of your mobile phone it will automatically connect to the mobile phone.The status indicator is STEADY BLUE Phone ringingWhen the phone rings you will hear a ring indicator and, if available, the ring-tone from your phone) in your hearing aids.The status inidcator will BLINK GREEN Answer callEither click the multi-button shortly (A) -or answer the call from your mobile phone.Once the call is connected status will change to STEADY GREEN End callEither click the multi button shortly (A) -or hang up the call from your mobile phone.Status STEADY BLUE AAUsing ConnectClip with mobile phone
24 25Making calls 33 40 17 _ _To make a call you only have to use the mobile phone. The call will automatically be connected to the ConnectClip.Once the call is connected the status LED will change to STEADY GREEN Using ConnectClip with mobile phoneAdvanced headset featuresVoice diallingWhen connected to a mobile phone, a short press on the multi button activates voice dialling if supported by the phone.Reject callA long press on the volume down button, while the phone is ringing, rejects the call.Mute hearing aid microphonesPress and hold volume down for about 3 seconds to mute the hearing aid microphones.Short press volume up or down will unmute hearing aids
26 27Listening to musicWireless audio (A2DP)If connected to a mobile phone, or other device, through Bluetooth, the music played on the phone/device will auto- matically be played in your hearing aids.Status LED ORANGE You do not need to operate anything on the ConnectClip.Status Description•The ConnectClip is turned on - and streaming music from the phoneUsing ConnectClip with mobile phoneAdjusting volumeWhile listening to music, the level of the streamed signal can be adjusted using the volume up/down buttons.Stopping sound from phoneUse the controls on the phone to stop the sound.Volume upVolume down
28 29Using ConnectClip as remote microphoneUsing ConnectClip as a remote microphone Selecting microphone modeRemote microphoneIn this mode speech from the person wearing the ConnectClip will be streamed directly to your hearing aids.IMPORTANTEnsure that the microphone is pointing to the speaker’s mouth and that it is not covered by clothes etc.Up to XX metersStatus Description•The ConnectClip is turned on. In idle mode i.e. not connected to a phone•The ConnectClip is turned on. In idle mode i.e. not connected to a phone•The ConnectClip is turned on - and in remote microphone modeSelect mic. modePress and hold multi-button for approx. 3 seconds to change mode. Mode change is confirmed by an audible indication in your hearing aids. Status STEADY MAGENTA
30 31Using ConnectClip as remote microphoneStarting/stopping sound from remote microphone Regulating level from remote microphoneVolume up or volume downThe streamed signal can be adjusted using the volume up/down buttons.Mute Hearing aid microphones (only sound from the remote microphone).Press and hold volume down for about 3 seconds to mute the hearing aid microphones. Short press volume up or down will unmute hearing aids.Stop sound from MicrophonePress and hold multi-button (A) for approx. 3 seconds to stop the signal from the microphone to the hearing aids and switch the hearing aids back to their normal program.The status inidcator will change toYELLOW or BLUE AVolume upVolume down
32 33Using ConnectClip as remote microphoneStarting/stopping sound from remote microphone using your hearing aidsCleaning the ConnectClipP1 --> P2 --> TV --> MicrophoneA long press on the hearing aid button will toggle to the next program in the hearing aids.Once you reach the remote mirophone program you will hear the remote microphone program indicator.To stop remote microphone sound simply toggle to back to the hearing aid program.IMPORTANTPlease refer to your hearing aid’s instructions for details on the functionality of your specific hearing aid solution. IMPORTANTUse a soft, dry cloth to clean the ConnectClip. It must never be washed or immersed in water or other liquids.
34Remote control of hearing aidsUsing ConnectClip as a remote control for hearing aids Volume up- short pressNext Program- Press and hold for 3 secs for next programVolume down- short pressMute hearing aid microphones - long pressshort press volume up or down will unmuteWhen ConnectClip is not streaming sound it doubles as a remote control for your hearing aids. Landline phone - Phone Adapter 2.0The ConnectClip and your hearing aids can also be used with domestic/landline phones through the ConnectLine Phone Adapter 2.0.Please refer to information available on www.oticom.globalIMPORTANT Maximum distance between ConnecClip and hearing aids 2 metres.
36 37PC/Laptop - BTD800 Bluetooth dongleThe ConnectClip and your hearing aids can also be used with PCs and laptops through the BTD800 dongle.Please refer to information available on www.oticom.globalPhone Adapter 2.0 and BTD800Other features and functionsOne connection at a timeWhen paired with several devices (up to eight), the ConnectClip will only connect to the first phone available/in range.No calls when used as microphoneWhen using the ConnectClip as Partner/Remote -microphone - there will be no connection to the mobile phone.Timeout (out of range) when in microphone modeIf the ConnectClip is out of range of the hearing aids - the hearing aids will return to their initial program after 90 seconds. Clear Bluetooth pairingsPress and hold multi-button, volume up and volume down for 3 seconds to clear all Bluetooth pairings. Indicated by status LED BLINKING RED.
5537479439Overview of product statusesStatus LED DescriptionBlinking yellow Searching for hearing aids•Steady yellow Idle. Hearing aids connected, Not connected to a phoneBlinking blue Searching for a mobile phone (pairing) •Steady blue Connected to a Mobile Phone•Steady green In a call. Headset (HFP); Mobile, PA2 or BTD800Blinking green Incoming call•Steady orange Music; Mobile Phone, Cable or BTD800•Steady magenta Remote microphone modeBlinking mag. Remote microphone reconnectingSteady grey Connected to a PA20Steady white Connected to BTD800Phone Adapter 2.0 and BTD800Power LED Description•Steady red Battery lowBlinking green Turned on - charging•Steady green Turned on - charging completeBlinking orange Turned off - charging•Steady orange Turned off - charging complete
40 41You should familiarise yourself fully with the following general warnings and the entire contents of this booklet before using your ConnecClip to ensure personal safety and correct use. Consult your hearing care professional if you experience unexpected operations or events with your ConnectClip. Choking hazards and risk of swallowing small partsConnectClip and its parts should be kept out of reach of children and anyone who might swallow these items or otherwise cause injury to themselves. If a small part is swallowed, see a doctor immediately.ExplosivesThe power source in your ConnectClip has insufficient energy to cause fire in normal usage conditions. The ConnectClip has not been tested for compliance with international stand-ards concerning explosive environments. We recommend you do not use your ConnectClip in areas where there is a danger of explosion.X-ray/CT/MR/PET scanning, electrotherapy and surgeryRemove your ConnectClip before X-ray/CT/MR/PET scans, electrotherapy, surgery, etc. as your ConnectClip may be damaged when exposed to strong fields. Heat and chemicalsThe ConnectClip must never be exposed to extreme heat e.g. left inside a parked car in the sun. The ConnectClip must not be dried in microwave ovens or other ovens.The chemicals in cosmetics, hairspray, perfume, aftershave lotion, suntan lotion and insect repellent can damage the ConnectClip. Always remove your ConnectClip before applying such products and allow time to dry before use.Interference The ConnectClip has been thoroughly tested for interference according to the most stringent international standards. However, interference between the ConnectClip and other devices (e.g. some mobile telephones, citizens band devices, shop alarm systems and other wireless devices) may occur. If this occurs, increase the distance between the ConnectClip and the interfering device. Warnings Warnings
42 43Use in traffic Using the ConnectClip can distract you. Be aware of your surroundings while using the ConnectClip. Please refer to national traffic laws regarding the use of communication devices while in traffic. Use on aircraft Your ConnectClip contains Bluetooth. The ConnectClip should not be used on board an aircraft, unless specifically permitted by the flight personnel.Active implantsCaution must be taken with active implants. If you have an active brain implant, please contact the manufacturer of your implanted device for information about the risk of disturbance.Rechargeable batteryDo not attempt to open the ConnectClip, as this may damage the battery.Never attempt to replace the battery. If battery replacement is needed, please return your device to the supplier. The service guarantee is void if there are signs of tampering. The safety of recharging batteries using a USB connector is determined by the external equipment. When the USB connector is connected to equipment plugged into a wall outlet, this equipment should be UL approved or comply with IEC-60065, IEC-60950 or other equivalent safety standards.Connection to external equipmentThe safety of the use ConnectClip when connected to external equipment (via auxiliary input cable, via USB cable, or directly), is determined by the external equip-ment. When connected to external equipment plugged into a wall outlet, this equipment must comply with IEC-60065, IEC-60950 or equivalent safety standards. Warnings Warnings
44 45 Warnings WarningsCross controlYour ConnectClip should be kept out of reach of children or anyone who might take control of the functionality, to ensure your personal safety and avoid incorrect use. Use of lanyardIf by accident the lanyard is caught on something while wearing it, the lanyard is designed to break automatically. Therefore, never try to shorten or modify the lanyard in an unauthorised way. The lanyard should not be used by children under 36 months of age.Possible side effectsThe otherwise non-allergenic materials used in your ConnectClip may in rare cases cause a skin irritation or other side effects. Please consult a doctor if these conditions occur.Mobile phone compatibilityPlease refer to www.oticon.global for a list of mobile phones that have been tested comprehensively by Oticon, and have been found to fulfil the minimum requirements for compatibility at the time of testing. However, Oticon takes no responsibility for such compatibility in general. Specifically, Oticon shall not be responsible for incompatibility resulting from future updates of the mobile phones, nor from events of incompatibility not covered by and/or found in these tests. Oticon takes no financial responsibility in terms of reimbursements of mobile phones that do not work as expected. Before purchasing a new mobile phone, you are advised to consult the list mentioned above.
4746Technical informationConditions of Use: Operating humidity: 15% to 93% relative humidity, non-condensing.Operating temperature: 5-40 °CStorage and transportation: -25-70 °CThe ConnectClip contains a radio transceiver using Bluetooth EDR, Bluetooth Low Energy (BLE) and a proprietary short range radio technology all working at 2.4 GHz. The 2.4 GHz radio transmitter is weak and always below 17 dBm e.i.r.p. in total radiated power.The ConnectClip complies with international standards concerning radio transmitters, electro-magnetic compatibility and human exposure. Due to the limited space available on the ConnectClip, relevant approval markings can be found in this booklet.USA and CanadaThis device contains a radio module with the following certification ID numbers:FCC ID: 2ACAHAC01IC: 11936A-AC01The device complies with Part 15 of the FCC Rules and with Industry Canada’s licence-exempt RSSs.Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This Class B digital apparatus complies with Canadian ICES-003.
4948Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equip-ment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communica-tions. However, there is no guarantee that interference will not occur in a particular instal-lation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Redirect or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the manufacturer or an experienced radio/TV technician for help.Your ConnectClip is covered by an international limited warranty issued by the manufacturer for a period of 12 months from the date of delivery. This limited warranty covers manufacturing and material defects in the device itself, but not in acces-sories such as e.g. batteries, cables, power supplies, etc. Problems arising from improper/incorrect handling or care, excessive use, accidents, repairs made by an unauthorised party, exposure to corrosive conditions, damage due to foreign objects entering the device or incorrect adjustments are NOT covered by the limited warranty and may void it. The above warranty does not affect any legal rights that you might have under applicable national legislation governing sale of consumer goods. Your hearing care professional may have is-sued a warranty that goes beyond the clauses of this limited warranty. Please consult him/her for further information. If you need service Take your ConnectClip to your hearing care professional, who may be able to sort out minor problems and adjustments immediately.International warranty
50The manufacturer declares that this ConnectClip is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EC. The declaration of Conformity is available from the manufacturer.SBO Hearing A/SKongebakken 9DK-2765 SmørumDenmarkwww.oticon.globalWaste from electronic equipment must be handled according to local regulations.
5352PlaceholderPlaceholderIndexAA2DP device. SeeMusic wirelessAccessories 64Aircraft, use on 14Android 48Answer a call 36Antenna 16App 48Audio (music) 50Cable 50Listen to music 50Wireless 54BBattery 26Capacity 26Charge time 26Life 26Low 24Rechargeable 22Belt clip 18Bluetooth 54CCallAnswer 36End 36, 38Make 38Reject 40Transfer 41Cars, use in 14Changing programs 28Charger 22Charging 22Chemicals 62Cleaning 62, 63Clear pairing 32ComputerHeadset cable 52Music/audio cable 50Music/audio wireless 54ConnectLineMicrophone 44Phone 42TV 46EEarphones. SeeHeadsetEnd the call 38Euro pin socket. SeeFMFFirst-time use 16FM 60HHeadphone. SeeHeadsetHeadset 9Cable 52Mobile phone 35Splitter cable 52Wireless 54, 56Headset cable 52Headset splitter cable 52Heat 62Humidity 62IIndication for use 3Instrument view 11Interference 13, 68iPhone 48
54178664UK / 2017.08.17178664UK / 2017.08.17PlaceholderPlaceholderLLandline phone 42Last number redial 40Listen to audio 50Listen to music 50MMaintenance 63Make a call 38Microphone 44Microphone inlet 11Mini jack 11Mini jack cable 50, 52Mobile phone 35Mobile phone compatibility 15MP3 player 54Music 54Cable 50Listen to music 50Wireless 54Mute 28Muting the hearing instruments 28NNeck loop 16PPairing 30Clearing 32Mode 30PC. SeeComputerPersonalising 40Phone solution 42Pin code 31Power o/on 20Protective skin 64RRechargeable battery 22Reject call 40Remote control 28SSound. SeemusicSpare parts 64Splitter 9Splitter cable 52TTalking on the phone 43T-coil 58Technical information 67Tele loop 58Transfer call 41TV 46VVoice dial 40Volume up/down 28WWarnings 12, 13, 14, 15Wireless 54, 56Without the neck loop 18
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