SENA TECHNOLOGIES SP08-A MOTORCYCLE BLUETOOTH HEADSET & INTERCOM User Manual Manual eng SMH10R v1 0 1 0 0x
Sena Technologies,Inc. MOTORCYCLE BLUETOOTH HEADSET & INTERCOM Manual eng SMH10R v1 0 1 0 0x
User Manual
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SMH10R
Low Profile Motorcycle Bluetooth Headset & Intercom
SENA www.senabluetooth.com User’s Guide
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© 1998-2012 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior
notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SMH10™, SMH5™, SPH10™,
SPH10S™, SPH10H™, SR10™, SM10™, SMH10R™ are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks
may not be used without the express permission of Sena.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license.
iPhone, iPod touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the
trademark or registered trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective
owners.
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CONTENTS
1. INTRODUCTION
2. PACKAGE CONTENTS
3, INSTALLING THE SMH10R ON YOUR HELMET
4. POWERING ON/OFF AND CHARGING
4.1 Powering On
4.2 Powering Off
4.3 Charging
4.4 Low Battery Warning
4.5 Checking the Battery Level
5. VOLUME ADJUSTMENT
6. SMH10 CONFIGURATION SETTING
6.1 Enabling/Disabling Voice Activated Phone Answering
6.2 Enabling/Disabling Voice Activated Intercom
6.3 Enabling/Disabling Voice Prompts
6.4 Enabling/Disabling PLC (Packet Loss Consealment)
6.5 Delete All Bluetooth Pairing Information
6.6 Exit Voice Configuration Menu
7. PAIRING THE SMH10R WITH BLUETOOTH DEVICES
7.1 Mobile Phone Pairing
7.2 Bluetooth Stereo Device Pairing
7.3 Bluetooth GPS Navigation Pairing
7.4 Pairing with the Sena SR10, Bluetooth Two-way Radio Adapter
8. PAIRING WITH SELECTIVE PROFILE: A2DP STEREO OR HANDSFREE
8.1 A2DP Stereo Music Only
8.2 HFP for Phone Call Only
9. INTERCOM PAIRING
9.1 Pairing with Other SMH10R Headsets for Intercom Conversation
9.2 Pairing with Other SENA Headset Models for Intercom Conversation
10. FUNCTION PRIORITY
11. STEREO MUSIC
11.1 By Bluetooth Wireless Stereo
12. MOBILE PHONE CALL MAKING AND ANSWERING
13. TWO-WAY INTERCOM
13.1 Start and End Two-way Intercom
13.2 Intercom and Mobile Phone Call
13.3 Intercom and GPS
13.4 Intercom and Two-way Radio
14. THREE-WAY CONFERENCE INTERCOM
14.1 Start Three-way Intercom
14.2 End Three-way Intercom
15. FOUR-WAY CONFERENCE INTERCOM
15.1 Start Four-way Intercom
15.2 End Four-way Intercom
16. THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT
17. INTERCOM FAILURE
18. INTERCOM RECONNECTION
19. FAULT RESET
20. FIRMWARE UPGRADE
21. CASE STUDY
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BATTERY INFORMATION
MAINTENANCE AND CARE
DISPOSAL
CERTIFICATION AND SAFETY APPROVALS
FCC Compliance Statement
FCC RF Exposure Statement
FCC Caution
CE Declaration of Conformity
Industry Canada Statement
Bluetooth License
WAIVER AND GENERAL RELEASE
Two-Year Limited Warranty
Limitation of Liability
Return for Full Refund
WARNING
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1. INTRODUCTION
Thank you f or c hoosing t he S ena S MH10R, B luetooth S tereo H eadset an d I ntercom for s ports bi ke riders. W ith the
SMH10R, you c an c all h andsfree on your B luetooth mobile pho ne, l isten t o s tereo m usic or v oice i nstructions of G PS
navigations by Bluetooth wirelessly, and have intercom conversations in full duplex with a passenger or other sports bike
riders.
The S MH10R is c ompliant w ith t he B luetooth 3 .0 s upporting t he f ollowing pr ofiles: Headset Profile, H ands-Free Profile
(HFP), Advanced Audio Distribution Profile (A2DP), and Audio Video Remote Control Profile (AVRCP). Please check with
the manufacturers of other devices to determine their compatibility with this headset.
Please r ead t his us er’s g uide c arefully before us ing the he adset. Also c heck www.senabluetooth.com/support for t he
latest version of the user’s guide and additional information related to Sena Bluetooth products.
The SMH10R features:
● Bluetooth handsfree for Bluetooth mobile phones
● Bluetooth stereo headset for Bluetooth audio devices such as MP3 players
● Bluetooth stereo headset for Bluetooth GPS navigations
● Bluetooth intercom up to 900 meters (980 yards)*
● Four-way conference intercom
● Three-way conference phone call with intercom participant
● Multipoint Bluetooth pairing with GPS navigation or Sena SR10 Two-way Radio Adapter
● Multipoint Bluetooth pairing for 2 mobile phones
● Ultra slim and feather light
● Firmware upgradeable
* in open terrain
Key Specifications:
● Bluetooth 3.0
● Supporting profiles: H eadset P rofile(HSP), H ands-Free P rofile ( HFP), Advanced Audio D istribution Profile ( A2DP),
Audio Video Remote Control Profile (AVRCP)
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2. PACKAGE CONTENTS
Headset Main Unit
(+) Button / (-) Button
Volume adjustment
Navigate through configuration menu
Track-forward and track-back
Center Button
Answer and end a mobile phone call
Reject an incoming mobile phone call
Start and end intercom conversation
Play and pause Bluetooth stereo device
Enter into intercom pairing mode
Enter into voice configuration setting
DC Power Charging & Firmware Upgrade Port
Speaker Connector (4 pin female type)
Battery Pack Connector (2 pin male type)
Microphone Connector (2 pin female type)
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Speakers
Attachable Boom Microphone
Wired Microphone
Battery Pack
Speaker Pad
Attachable Boom Microphone Holder
Velcro Pad for Boom Microphone
Velcro Pad for Speaker
Velcro Pad for Boom Microphone Holder
Velcro Pad for Wired Microphone
Velcro Pads for Battery Pack
Mounting Cradle
Microphone Sponge
USB Power & Data Cable
3. INSTALLING THE SMH10R ON YOUR HELMET
To securely install the SMH10R on the helmet, please follow the procedure.
1 Locate a proper surface on the helmet to attach the Mounting Cradle, clean the helmet surface location with a
moistened towel, and allow to drying thoroughly.
2 Adhere with double sided tape on the back side of the Mounting Cradle to the surface on the helmet.
3 Clamp the SMH10R main unit to the Mounting Cradle.
4 Place the helmet speakers along with the Velcro pads, centered to your ear, in the ear pockets of the helmet. If the
helmet has deep ear pockets, you can you the speaker pads to place the speakers closer to your ears. Connect it to
the 4 pin speaker connector of the SMH10R main unit.
5 There are 2 different type of microphone can be installed to your helmet. In case of the Attachable Boom Microphone,
place the Velcro end of the boom microphone between the internal helmet cheek pad and the internal wall of the
helmet shell. The Attachable boom microphone should be mounted so it is facing close to your mouth when you wear
the helmet. In the case of the Wired Microphone, attach the enclosed Velcro pad for wired microphone to the inside
of the chin guard for full-face helmets. Place the wired microphone on the Velcro pad and connect it to the 2 pin
connector of the SMH10R main unit.
6 Place the battery on the helmet and we recommend rear side of the helmet with Velcro, connect it to the 2 pin battery
connector of the SMH10R main unit.
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4. POWERING ON/OFF AND CHARGING
To power on and off the headset, press the Center Button and the + Button at the same time for about 1 second to power
on, and you will get quick on-and-off convenience.
4.1 Powering On
Press the Center Button and the + Button at the same time for about 1 second to power on. The blue LED turns on and
you will hear ascending beeps.
4.2 Powering Off
Just short press the Center Button and the + Button simultaneously, you don’t need to press and hold for a few seconds.
The red LED turns on for a while until it turns off completely and you will hear descending beeps.
4.3 Charging
The LED turns on red while charging, and turns to blue when the headset is fully charged. It takes about 3.5 hours to be
completely charged.
4.4 Low Battery Warning
When the battery is low, the blinking blue LED in stand-by mode turns to red and you will hear mid-tone triple beeps and a
voice prompt saying “Low Battery”.
4.5 Checking the Battery Level
You can check the battery level in two different ways when the headset is powering on.
4.5.1 LED Indicator
When the headset is powering on, the red LED flashes rapidly indicating the battery level.
4 flashes = High, 70~100%
3 flashes = Medium, 30~70%
2 flashes = Low, 0~30%
4.5.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Center Button and the (+) Button simultaneously for about 3 seconds
until you hear high tone triple beeps. Then you will hear voice prompt indicating the battery level. However, if you release
the buttons as soon as the headset turns on, you will not hear the voice prompt of battery level indication.
5. Volume Adjustment
You c an eas ily a djust t he volume b y pressing the ( +) B utton or t he ( -) B utton. You will h ear a be ep when t he v olume
reaches maximum or minimum level. The volume is set and maintained independently at different levels for each audio
source even when you turn off and on the headset. For example, once you set the volume for mobile phone handsfree, it
will no t c hange e ven i f you adj ust t he volume w hen you hear Bluetooth MP3 music. S o you c an always maintain t he
preferred optimum volume level for each audio source.
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6. SMH10R CONFIGURATION SETTING
You can set the configuration of the SMH10R by the voice menu instruction as below.
1 To enter into voice configuration menu, press and hold the Center Button for 10 seconds until the LED shows solid
blue and you hear high tone double beeps. You will also hear a voice prompt saying “Configuration menu”.
2 Press the (+) Button or (-) Button to navigate between the menus. You will hear voice prompts for each menu items
as below.
3 You can enable the feature or execute the command by press the Center Button, or disable the feature by press the
Center Button again. If any button is not pressed within 10 seconds, the SMH10R will exit the configuration and goes
back to stand-by.
4 If you want to exit the configuration immediately, press the (+) Button or (-) Button and hold it until you hear a voice
prompt, “Exit configuration”, and press the Center Button.
The voice prompt for each menu item is as below:
(1) Phone pairing
(2) Multipoint pairing
(3) Phone selective pairing
(4) Media Selective pairing
(5) VOX phone
(6) VOX intercom
(7) VOX sensitivity
(8) Voice prompt
(9) Delete all pairings
(10) Factory reset
(11) Exit configuration
6.1 Mobile Phone Pairing
Voice Prompt
“Phone pairing”
Factory Default
N/A
Enable / Disable
Press the Center Button
Press the (+) Button or the (-) Button until you hear a voice prompt, “Phone pairing” to select a phone pairing menu. If
this menu is selected, the SMH10R will enter phone pairing mode for your mobile phone. Please refer to the section 7.1
for details on mobile phone pairing. If you press the (+) or (-) Button for menu navigation, it will stop the pairing operation.
6.2 Multipoint Pairing
Voice Prompt
“Multipoint pairing”
Factory Default
N/A
Enable / Disable
Press the Center Button
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Press the (+) Button or t he ( -) Button until you h ear a v oice prompt, “ Multipoint pairing” t o select a m ultipoint p airing
menu. I f t his f unction i s s elected, the S MH10R will enter m ultipoint pa iring m ode f or your m obile ph one or B luetooth
devices such as MP3 and GPS. Please refer to the section 7.1 or 7.3 for details on multipoint pairing. If you press the (+)
or (-) Button for menu navigation, it will stop the pairing operation.
6.3 Phone Selective Pairing
Voice Prompt
“Phone selective pairing”
Factory Default
N/A
Enable / Disable
Press the Center Button
Press the (+) Button or the (-) Button until you hear a voice prompt, “Phone selective pairing” to select a phone selective
pairing menu. If this function is selected, the SMH10R will start phone selective pairing. Please refer to the section 8 for
details on phone selective pairing. If you press the (+) or (-) Button for menu navigation, it will stop the pairing operation.
6.4 Media Selective Pairing
Voice Prompt
“Media selective pairing”
Factory Default
N/A
Enable / Disable
Press the Center Button
Press the (+) Button or the (-) Button until you hear a voice prompt, “Media selective pairing” to select a media selective
pairing menu. If this function is selected, the SMH10R will start media selective pairing. Please refer to the section 8 for
details on media selective pairing. If you press the (+) or (-) Button for menu navigation, it will stop the pairing operation.
6.5 Enabling/Disabling Voice Activated Phone Answering
Voice Prompt
“VOX phone”
Factory Default
Enable
Enable / Disable
Press the Center Button
Press t he ( +) Button or the ( -) B utton unt il you h ear a v oice pr ompt, “ VOX Phone”. If t his f eature i s e nabled, you c an
answer incoming calls by simply saying a word loudly enough, unless you are connected to intercom. For example, when
you hear a series of beeps for an incoming call, you can answer the phone by saying “Hello” or any other word loudly.
However, the phone VOX feature does not work if you are connected to intercom. This is enabled from the factory but you
can disable this. If this mode is disabled, you have to press the Center Button to answer an incoming call.
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6.6 Enabling/Disabling Voice Activated Intercom
Voice Prompt
“VOX intercom”
Factory Default
Disable
Enable / Disable
Press the Center Button
Press the (+) Button or the (-) Button until you hear a voice prompt, “VOX intercom”. If this feature is enabled, you can
initiate an intercom conversation with the last connected intercom friend by speaking any word loudly enough. The most
effortless way to trigger intercom VOX is to blow into the microphone as if blowing dust off the microphone. If you start an
intercom conversation by VOX, the intercom terminates automatically when you and your intercom friend remain silent for
20 seconds. However, if you manually start an intercom conversation by press the Center Button, you have to terminate
the intercom conversation manually.
However, even when this feature is enabled, if you terminate intercom conversation manually with the Center Button, you
are not a ble t o s tart i ntercom b y voice t emporarily. I n t his c ase, you have t o pr ess t he Center B utton to r estart t he
intercom. T his is t o prevent repeated u nintentional intercom connections by strong wind noise. If you press the Center
Button t o s tart an i ntercom c onversation, i t i s no t t erminated b y 2 0 s econds of s ilence. After t urning SMH10R off and
on, you can start intercom by voice again.
6.7 Setting VOX Sensitivity
Voice Prompt
“VOX sensitivity (value)”
Factory Default
3
Value Adjustment
Press (+) or (-) Button
Value Save
Press the Center Button
Press the (+) Button or the (-) Button until you hear a voice prompt, “VOX sensitivity (value)”. If you enter the mode, you
will hear a prompt saying the current VOX sensitivity value. To press the Center Button will lead you to value adjustment
mode. You may adjust the VOX sensitivity value by pressing (+) or (-) Button. The value of 5 is the highest sensitivity set-
up and 1, the lowest one. After you completed the setting, press Center Button to apply the changes.
6.8 Enabling/Disabling Voice Prompts
Voice Prompt
“Voice prompt”
Factory Default
Enable
Enable / Disable
Press the Center Button
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You can disable voice prompts by configuration setting, but the following voice prompts are always on.
- Voice prompts for configuration setting menu
- Voice prompts for battery level Indicator
- Voice prompts for factory reset
6.9 Delete All Bluetooth Pairing Information
Voice Prompt
“Delete all pairings”
Factory Default
N/A
Execute
Press the Center Button
To delete all Bluetooth pairing information of the SMH10R, press the (+) Button or the (-) Button until you hear a voice
prompt, “Delete all pairings”, and press the Center Button to confirm.
6.10 Reset to Factory Default Setting
Voice Prompt
“Factory Reset”
Factory Default
N/A
Execute
Press the Center Button
To r estore factory default s etting of t he SMH10R, press t he ( +) B utton or t he ( -) B utton u ntil you h ear a voice pr ompt,
“Factory reset”, and press the Center Button to confirm then SMH10R will power off with a voice prompt saying “Headset
reset, good-bye”.
6.11 Exit Voice Configuration Menu
Voice Prompt
“Exit configuration”
Factory Default
N/A
Execute
Press the Center Button
To exit voice configuration menu and get back to stand-by mode, press the (+) Button or (-) Button until you hear a voice
prompt, “Exit configuration”, and press the Center Button to confirm.
Press (+) Button or (-) Button
Press Center Button
Phone Pairing
None
Multipoint Pairing
None
Phone Selective Pairing
None
Media Selective Pairing
None
VOX Phone
Enable / Disable
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VOX Intercom
Enable / Disable
VOX Sensitivity
- Set up value of 1 /2 / 3 / 4 / 5
or Cancel
- Enter Value
Adjustment mode
- Save and exit
Voice prompt
Enable / Disable
Delete All Pairings
Execute
Factory Reset
Execute
Exit Configuration
Execute
Voice Configuration Menu & Button Operations
7. PAIRING THE SMH10 WITH BLUETOOTH DEVICES
Before using the SMH10R Bluetooth headset with any of Bluetooth devices for the first time, you need to do the pairing
operation. It can be paired with Bluetooth mobile phones, Bluetooth stereo devices such as MP3, or motorcycle specific
Bluetooth GPS, and with other Sena Bluetooth headsets. This pairing operation is only required once for each Bluetooth
device. The headset will remain paired with the devices and automatically connects to the paired devices again when they
are within r ange. You will hear a high t one s ingle beep and a v oice pr ompt when t he he adset c onnects t o t he paired
device automatically: “Phone connected” to a mobile phone, “Media connected” to a Bluetooth stereo device.
7.1 Mobile Phone Pairing
7.1.1 Mobile Phone Pairing
1 To enter into voice configuration menu, press and hold the Center Button for 10 seconds until you will hear a voice
prompt saying “Configuration menu”.
2 Press the (+) Button once and you will hear a voice prompt saying “Mobile phone pairing”.
3 Search for Bluetooth devices on your mobile phone. Select the Sena SMH10R in the list of the devices detected on
the mobile phone.
4 Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.
5 The mobile phone confirms that pairing has completed and the SMH10R is ready to use. You will hear a voice
prompt from the SMH10R saying “Your headset is paired”.
6 If the pairing process is not completed within three minutes, the SMH10R will return to stand-by mode.
7.1.2 Multipoint Mobile Phones Pairing
You can simultaneously use two mobile phones which use the mobile phone profile.
1 You can pair the first mobile phone to the SMH10R by following the simple procedures in “6.1.1 Mobile Phone
Pairing”.
2 To paring secondary mobile phone, Press the Center Button with 10” to entering into configuration menu.
3 Press the (+) Button twice then you will hear a voice prompt saying “Multipoint pairing”.
4 Search for Bluetooth devices on your mobile phone. Select the Sena SMH10R in the list of the devices detected on
the mobile phone.
5 Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.
6 The mobile phone confirms that pairing has completed and the SMH10R is ready to use. You will hear a voice
prompt from the SMH10R saying “Your headset is paired”.
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7.2 Bluetooth Stereo Device Pairing
If the Bluetooth stereo device is integrated with the mobile phone such as smartphones, you don’t need to pair the
SMH10R with it separately. When the SMH10R is paired with the mobile phone, it is also paired as a stereo music device.
If you have a stand-alone Bluetooth stereo device, follow the pairing procedure separately. The procedure is the same as
the procedure of “6.1 Mobile Phone Pairing”.
Note:
1 If Bluetooth connection between the headset and a mobile phone is disconnected, press the Center Button for 3
seconds to recover the Bluetooth connection immediately.
2 If Bluetooth connection between the headset and a media player is disconnected, press the Center Button for 1
second to recover the Bluetooth connection and play.
7.3 Bluetooth GPS Navigation Pairing
You can listen to voice instruction from Bluetooth GPS navigation. Some GPS systems use mobile phone profile (HFP,
Hands-Free Profile) and others use stereo music profile (A2DP, Advanced Audio Distribution Profile). Most motorcycle
specific GPS systems use mobile phone profile for turn-by-turn voice instruction. You can simultaneously use a mobile
phone and a GPS which uses mobile phone profile by one of the following procedures.
7.3.1 Multipoint GPS Pairing
If you use GPS only for turn-by-turn voice instructions, not for Bluetooth stereo music streaming, multipoint pairing is
recommended for the GPS connection. Multipoint Bluetooth pairing allows the SMH10R to connect two HFP devices at
the same time: mobile phone and GPS navigation. Follow the steps below to pair the GPS using the multipoint pairing.
1 To enter into voice configuration menu, press and hold the Center Button for 10 seconds until you will hear a voice
prompt saying “Configuration menu”.
2 Press the (+) Button once and you will hear a voice prompt saying “Mobile phone pairing”.
3 Search for Bluetooth devices on the GPS navigation screen. Select the Sena SMH10R in the list of the devices
detected on the GPS.
4 Enter 0000 for the PIN.
5 The GPS confirms that pairing has completed and the SMH5 is ready to use. You will hear a voice prompt from the
SMH10R saying “Your headset is paired”.
6 If the pairing process is not completed within three minutes, the SMH10R will return to stand-by mode.
The pairing diagram for multipoint GPS pairing is shown in the figure below.
7.3.2 GPS Pairing as Mobile Phone
If GPS is not only used for turn-by-turn voice instructions but also is your preferred Bluetooth stereo music source, you
can pair the GPS to the SMH5 by following the simple procedures in “6.1 Mobile Phone Pairing”. When you do this, the
SMH10R thinks the GPS is a mobile phone. But the SMH10R can directly pair an additional mobile phone.
Note:
You have to use a motorcycle specific GPS which transmits turn-by-turn voice instruction to the headset by Bluetooth.
Most automotive GPS systems don’t have this feature.
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7.4 Pairing with the Sena SR10, Bluetooth Two-way Radio Adapter
The S ena SR10 is a B luetooth two-way radio ada pter for gr oup communication, and us es HFP as do most motorcycle
specific GPS navigation systems. If you pair the SMH10R with a SR10 by multipoint pairing, the SMH10R is able to have
two HFP devices at the same time: mobile phone and Sena SR10.
1 To enter into voice configuration menu, press and hold the Center Button for 10 seconds until you will hear a voice
prompt saying “Configuration menu”.
2 Pess the (+) Button once and you will hear a voice prompt saying “Mobile phone pairing”.
3 Turn on the SR10 and follow the SR10’s “Bluetooth Headset Pairing” procedure to complete the process. Please
refer to the SR10 user's guide for details.
4 When the pairing is completed, you will hear a voice prompt saying “Your headset is paired”.
5 If the pairing process is not completed within three minutes, the SMH10R will return to stand-by mode.
The incoming audio from the two-way radio via SR10 is heard in the background while having an intercom conversation
or a mobile phone call. You can listen to music, answer a mobile call, have an intercom conversation and use a two-way
radio via S R10 f or gr oup c ommunication as s hown in t he f igure b elow. G PS n avigation or a r adar de tector w hich has
headphone j ack or audi o line-out c ould b e c onnected t o t he S R10 b y wire. T he G PS v oice instruction or t he r adar
detector alarm is also heard in the background via SR10 while having an intercom conversation or a phone call. Please
refer to the SR10 user's guide for details.
8. PAIRING WITH SELECTIVE PROFILE: A2DP STEREO OR
HANDSFREE
If you have a MP3 stereo music phone such as a smartphone, sometimes you may need to selectively use the SMH10R
for A2DP stereo music only or for mobile phone handsfree only. This instruction is for advanced users who want to pair
the SMH10R to their smartphones only with one selective profile: A2DP stereo for music or HFP for phone call.
If you have previously paired a mobile phone to the SMH10R, you must clear the previous paring list on both devices; the
mobile phone and SMH10R. To clear the pairing list on SMH10R, please do a factory reset or follow the pairing list
clearing procedure described in this manual. To clear the pairing list on the mobile phone, please refer to the mobile
phone manual. For most smartphones, delete the Sena SMH10R from the list of Bluetooth devices in setting menu.
8.1 A2DP Stereo Music Only
1 To enter into voice configuration menu, press and hold the Center Button for 10 seconds until you will hear a voice
prompt saying “Configuration menu”.
2 Press the (+) Button once and you will hear a voice prompt saying “Mobile phone pairing”.
3 Search for Bluetooth devices on your smartphone. Select the Sena SMH10R in the list of devices detected on your
phone.
4 Enter 0000 for the PIN. Some smartphones may not ask for PIN.
8.2 HFP for Phone Call Only
1 To enter into voice configuration menu, press and hold the Center Button for 10 seconds until you will hear a voice
prompt saying “Configuration menu”.
2 Press the (+) Button once and you will hear a voice prompt saying “Mobile phone pairing”.
3 Search for Bluetooth devices on your smartphone. Select the Sena SMH10R in the list of devices detected on your
phone.
4 Enter 0000 for the PIN. Some smart phones may not ask for PIN.
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9. Intercom Pairing
9.1 Pairing with Other SMH10R Headsets for Intercom Conversation
The SMH10R can be paired with up to three other headsets for Bluetooth intercom conversation.
1 Turn on the two SMH10R headsets (A and B) that you would like to pair with each other.
2 Press and hold the Center Button for 5 seconds, then you will hear mid-tone single beep and a voice prompt saying
“Intercom pairing”
3 Simply press the Center Button of any one of the two headsets A or B (It doesn’t matter that you choose A or B.) and
wait u ntil t he LE Ds of bot h hea dsets t urn t o b lue a nd i ntercom c onnection i s automatically established. The t wo
SMH10R he adsets A an d B are paired with e ach other f or intercom c onversation. I f t he pairing pr ocess i s not
completed within one minute, the SMH10R will return to stand-by mode.
Pairing A & B
4. You can make other pairings between the headset A and C, and between the headset A and D by following the same
procedure as above.
Pairing A & C Pairing A & D
5. The intercom pairing queue is ‘Last-Come, First-Served’. If a headset has multiple paired headsets for intercom
conversations, the last paired headset is set as first intercom friend. The previous intercom friend becomes second
intercom friend, and third intercom friend.
Note:
For example, after the pairing procedures listed above, headset D is the first intercom friend of headset A. Headset C is
the second intercom friend of headset A, and headset B is the third intercom friend of headset A.
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9.2 Pairing with Other Sena Headset Models for Intercom Conversation
The S MH10R c an be paired with a ll ot her S ena headset m odels s uch as t he S MH10, t he SPH10 and t he S MH5 for
intercom conversation. Please follow the same procedure as above to pair with these headset models.
Note:
The SMH5 cannot participate in three-way or four-way conference intercom with the SMH10R or the SMH10. The SMH5
has a limited capability of having two-way intercom with each other or with other Sena headsets such as the SMH10R
and the SMH10.
10. FUNCTION PRIORITY
The SMH10R operates in the following order of priority:
(Highest) Mobile phone,
Intercom,
Stereo music by audio cable, and
(Lowest) Bluetooth stereo music
A l ower pr iority f unction i s always interrupted b y a higher pr iority f unction. F or example, s tereo m usic i s i nterrupted b y
intercom call, and intercom conversation is interrupted by incoming mobile phone call.
11. STEREO MUSIC
11.1 By Bluetooth Wireless Stereo
The B luetooth a udio device must be p aired with t he SMH10R b y f ollowing t he “ Bluetooth S tereo D evice Pairing”
procedures described in the 6.2 chapter. The SMH10R supports the Audio/Video Remote Control Profile (AVRCP), so if
your Bluetooth audio device also supports the AVRCP, you can use the SMH10R to remotely control music playback. You
not only can adjust the volume but also use the functions such as play, pause, next track and previous track.
1. To adjust the volume, press the (+) Button or the (-) Button.
2. To play or pause music, press and hold the Center Button for 1 second until you hear a mid-tone double beep.
3. To track forward or track back, press and hold the (+) Button or (-) Button for 2 seconds until you hear a single beep.
12. MOBILE PHONE CALL MAKING AND ANSWERING
1 When you have an incoming call, simply press the Center Button to answer the call.
2 You can al so answer the incoming call b y l oudly s peaking an y w ord of y our choice i f Voice Activated Phone
Answering is enabled, unless you are connected to intercom.
3 To end a c all, pr ess t he C enter B utton f or 2 s econds unt il you h ear a mid-tone single be ep, or wait for the c alled
person to end the call.
4 To reject a call, press the Center Button for 2 seconds until you hear a beep while the phone is ringing.
5 To transfer incoming call, transfer should be done from the mobile phone.
6 There are several ways to make a phone call:
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- Enter num bers on your m obile pho ne k eypad a nd make a c all. T hen t he c all i s aut omatically t ransferred t o t he
headset.
- Press the Center Button in stand-by m ode t o activate the voice dialing of your m obile phone. For this, the voice
dialing feature must be available on the mobile phone. Refer to your mobile phone manual for further instruction.
- To redial the last number, press the (+) button for 3” in stand-by mode. You will hear a voice prompt saying “Last
number redial”.
Mobile Phone Call Button Operations
Answer
Press the Center Button or Say “Hello”
End
Press the Center Button for 2”
Reject
Press the Center Button for 2”
Transfer
Must be done on the mobile phone
Call
Use phone keypad
Redial
Press the (+) button for 3”
Voice Command
Press the Center Button for 3”
Note:
1. If you are using multipoint mobile phone connection and you have an incoming call from the second phone during the
call of the first phone, then you may still receive the call from second phone. In this case, the call from the first phone is
on waiting mode. If you end a call, then it will automatically guide you to the first phone call.
2. If you are using multipoint connection of mobile phone and GPS, you may not listen to the GPS voice instruction during
the phone call.
13. TWO-WAY INTERCOM
13.1 Start and End Two-way Intercom
1. You c an s tart an intercom c onversation with one of an y intercom friends b y press t he C enter B utton: p ress onc e to
intercom with the first intercom friend, press twice with the second intercom friend, and press three times with the
third intercom friend.
2. To t erminate a n i ntercom c onversation, press onc e t he C enter B utton. A ny intercom c onnection with any intercom
friend will be terminated by press the Center Button. A twice or three times of press will do nothing in this case.
1st intercom friend
2nd intercom friend
3rd intercom friend
Start intercom
Press once
Press twice
Press three times
End intercom
Press once
Press once
Press once
Start & End Two-way Intercom
13.2 Intercom and Mobile Phone Call
1. When you have an incoming mobile phone call during an intercom conversation, you will hear a ring tone. You can
choose whether to 1) answer the mobile phone call and stop the intercom conversation, or 2) reject the phone call and
stay on the intercom conversation.
a To answer the phone c all and s top t he intercom conversation, Press the Center Button once.. T he phone VOX
feature d oes n ot work i f you ar e c onnected t o intercom. When you hang up t he ph one c all, t he i ntercom will
automatically be recovered.
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b To reject the phone call and stay on the intercom conversation, press the Center button for 2 seconds until you
hear a beep.
Unlike other motorcycle Bluetooth headsets, this prevents a user from being dropped out of an intercom conversation
by an incoming mobile call.
2. When you have an incoming intercom call during a mobile phone call, you will hear 4 high tone beeps, alerting you
that there is an incoming intercom call. You will also hear a voice prompt saying “Intercom requested”. In this case,
the intercom call does n ot override the m obile p hone call because intercom has lower priority than mobile call. You
have to hang up the mobile phone call to make or receive an intercom call.
13.3 Intercom and GPS
If you pair a Bluetooth GPS to the SMH10R as described in 6.3 of this user's guide, you can hear the turn-by-turn voice
instruction of the GPS while having an intercom conversation. The GPS voice instruction interrupts intercom conversation,
but it is automatically reestablished after the GPS voice instruction ends.
13.4 Intercom and Two-way Radio
As described in 6.4 of this user's guide, you can use a two-way radio and SMH10R Bluetooth intercom simultaneously by
using the Sena SR10, a Bluetooth Two-way Radio Adapter, along with the SMH10R. Incoming audio from the two-way
radio is not interrupting an intercom conversation but is heard in background. This is useful when you have an intercom
conversation with a passenger on the back seat and use a two-way radio for group communication with other motorcycle
riders.
14. THREE-WAY CONFERENCE INTERCOM
14.1 Start Three-way Intercom
You (A) can have a three-way conference intercom with two other SMH10 friends (B & C) by establishing two intercom
connections at the same time. While a three-way conference intercom is in progress, mobile phone connection of all three
participants w ould be t emporarily d isconnected, but as s oon as t he c onference i ntercom t erminates or one of t he
participants leaves the intercom, all mobile phones would be automatically reconnected. During the conference intercom,
if you have an i ncoming mobile p hone c all, t erminate t he c onference i ntercom t o aut omatically r econnect t he m obile
phone and receive the call.
1 You (A) need to be paired with two other friends (B & C) for three-way conference intercom.
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2 Start an intercom conversation with one of the two friends in your intercom group. For example, you (A) may start an
intercom conversation with the intercom friend (B). Or intercom friend (B) may start an intercom call with you (A).
3 The second intercom friend (C) may join the intercom by making an intercom call to you (A).
4 Now you (A) and two SMH10 intercom friends (B & C) are having a three-way conference intercom.
14.2 End Three-way Intercom
When you ar e a m ember of an ac tive t hree-way c onference i ntercom, you c an c ompletely t erminate t he c onference
intercom or just disconnect an intercom connection with one of your active intercom friends.
1 Press the Center Button for 1 second until you hear a beep to terminate three-way conference intercom completely. It
terminates both intercom connections with (B) and (C).
2 Press onc e or t wice t he Center Button t o disconnect i ntercom c onnection with one of t he t wo i ntercom friends
accordingly. For example, by Press the Center Button once, you can just terminate the intercom connection with the
first intercom friend (B). However, you still have the intercom connection with your second intercom friend (C).
Center Button
Result
Press for 1”
Disconnect (B) & (C)
Press once
Disconnect (B)
Press twice
Disconnect (C)
End Three-way Intercom
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15. FOUR-WAY CONFERENCE INTERCOM
15.1 Start Four-way Intercom
You can have four-way conference intercom with three other SMH10 users by adding one more intercom participant to
the three-way intercom. While you are having three-way intercom as above in section 14.1, a new participant (D), who is
an intercom f riend of your i ntercom friend ( C), m ay join t he c onference i ntercom b y m aking an intercom c all t o your
intercom friend (C). Please note that in this case, the new participant (D) is an intercom friend of (C), not of you (A).
15.2 End Four-way Intercom
As sa me i n t he c ase of t hree-way intercom, you c an c ompletely get o ut of t he f our-way c onference i ntercom or j ust
disconnect a single intercom connection.
1 Press the Center Button for 1 second until you hear a beep to terminate four-way conference intercom. It terminates
the intercom connections between you (A), and your intercom friends (B) and (C).
2 Press once or twice the Center Button to disconnect t he intercom connection with one of the two intercom friends
accordingly. However, w hen you d isconnect t he s econd friend ( C) b y P ress t he C enter B utton t wice, you will be
disconnected with the third participant (D) as well. This is because the third participant (D) is connected with you via
the second friend (C).
Center Button
Result
Press for 1”
Disconnect (B), (C) & (D)
Press once
Disconnect (B)
Press twice
Disconnect (C) & (D)
End Four-way Intercom
16. THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM
PARTICIPANT
You can have a three-way conference phone call by adding an intercom friend to the mobile phone conversation. While
having a mobile phone call, make an intercom call to one of the intercom friends by press the Center Button to form a
three-way conference call with the person on the mobile phone line. To disconnect the intercom first and go back to your
private m obile phone c all, terminate t he i ntercom b y press t he C enter B utton. To en d t he m obile p hone c all f irst and
maintain the intercom conversation, press the Center Button for 2 seconds, or wait for the person on the mobile phone
line to end the call.
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Start
Press the Center Button while having a mobile phone call
End intercom first
Press the Center Button
End phone call first
Press the Center Button for 2”
or
Wait for the called person to end the call
Start & End Three-way Conference Phone Call
17. INTERCOM FAILURE
When you try to start an intercom conversation with an intercom friend who is already having a conference intercom with
other riders or a mobile phone call, you will hear a low tone double beep signifying an intercom busy signal. In this case,
you have to try again later.
18. INTERCOM RECONNECTION
If your intercom friend goes out of range while having an intercom conversation, you may hear static noise and eventually
the i ntercom w ill b e d isconnected. I n t his c ase, t he S MH10R a utomatically t ries t o r econnect t he intercom ev ery 8
seconds and you will he ar hi gh tone do uble b eeps unt il t he i ntercom i s r eestablished. I f you do n’t want t o m ake a
reconnection, press the Center Button to stop the attempt.
19. FAULT RESET
When the SMH10R is not working properly or is in faulty status for any reason, you may reset by pushing the pin-hole
reset button at the back of the headset main unit. Insert a paper clip into the reset pin-hole and press the reset button for
a second with light pressure. The SMH10R will be switched off, and you have to turn the system back on and try again.
However, this will not restore the headset to factory default settings.
20. FIRMWARE UPGRADE
The SMH10R supports firmware upgrade function. Please visit Sena Bluetooth web site at www.senabluetooth.com to
check the latest software downloads.
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21. CASE STUDY
Case 1
● iPhone for mobile phone call and stereo music streaming
● Zumo 550 or Zumo 220 for GPS voice instruction
● SMH10R for two-way intercom
Case 2
● iPhone for mobile phone call and stereo music streaming
● Zumo 660/665 for GPS voice instruction
● SMH10R for two-way intercom
Case 3
● iPhone for mobile phone call via Zumo 660/665
● Zumo 660/665 for GPS voice instruction and stereo music streaming
● SMH10R for two-way intercom
Case 4
● Feature phone for mobile phone call
● iPod Touch for stereo music streaming
● Two other SMH10s for three-way conference intercom
Case 5
● iPhone for mobile phone call
● iPod Touch for stereo music streaming
● TomTom Rider2 for GPS voice instruction
● SMH10R for two-way intercom
Case 6
● iPhone for mobile phone call and stereo music streaming
● Sena SR10 for two-way radio, GPS voice instruction, and radar detector alarm
● SMH10R for two-way intercom
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BATTERY INFORMATION
The SMH10R has an internal, non-removable, rechargeable battery. Do not attempt to remove the battery from the device
as you may damage the device. The battery can be charged and discharged hundreds of times, but it will eventually wear
out. Recharge the battery only with Sena approved chargers designated for this device. Use of an unapproved charger
may present a risk of fire, explosion, leakage, or other hazard.
Always try to keep the battery between 15°C and 25°C (59°F and 77°F). Extreme temperatures reduce the capacity and
lifetime of t he ba ttery. A d evice with a hot or cold ba ttery may no t work t emporarily. Battery p erformance is particularly
limited in temperatures well below freezing.
Do not dispose of batteries in a fire as they may explode. Batteries may also explode if damaged. Never use any charger
that is damaged. O perating times are es timates onl y and depend on the devices used t ogether, features used, battery
age and condition, temperatures to which battery is exposed, and many other factors.
MAINTENANCE AND CARE
The SHM10R should be treated with care and the following suggestions will help you protect your warranty coverage.
1 Do not use or store the device in dusty, dirty areas. Its moving parts and electronic components can be damaged.
2 Do not store the device in hot areas. High temperatures can shorten the life of electronic devices, damage batteries,
and wrap or melt certain plastics.
3 Do not store the device in cold areas. When the device returns to its normal temperature, moisture can form inside
the device and damage electronic circuit boards.
4 Do not attempt to open the SMH10R
5 Do not drop or knock the device. Rough handling can break internal circuit boards and fine mechanics.
6 Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the device.
7 Do not paint the device. Paint can clog the moving parts and prevent proper operation.
These suggestions apply equally to the headset main unit, speaker-microphone clamp unit, or power charger.
DISPOSAL
The crossed-out wheel bin symbol on the product, literature, or packaging reminds you that all electrical and
electronic products, ba tteries, an d accumulators m ust be t aken t o s eparate c ollection at t he e nd of t heir
working l ife. T his r equirement ap plies t o t he European U nion and other l ocations where s eparate c ollection
systems are available. To prevent possible harm to the environment or human health from uncontrolled waste
disposal, please do not d ispose of t hese pr oducts as uns orted m unicipal waste, but ha nd i t i n a t a n official
collection point for recycling.
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CERTIFICATION AND SAFETY APPROVALS
FCC Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
● This device may not cause harmful interference.
● This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the
FCC R ules. T hese l imits are des igned t o pr ovide r easonable pr otection a gainst har mful i nterference i n a r esidential
installation.
This equipment generate, uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, m ay cause harmful interference t o r adio c ommunications. However, there is no guarantee t hat
interference will not oc cur i n a par ticular i nstallation. I f t his equi pment does cause har mful i nterference t o r adio or
television r eception, which c an be d etermined by turning t he eq uipment of f an d o n, the us er i s encouraged t o t ry to
correct the interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
FCC RF Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must
follow t he s pecific op erating i nstructions f or s atisfying R F ex posure c ompliance. T he ant enna us ed f or t his t ransmitter
must not transmit simultaneously with any other antenna or transmitter, except in accordance with FCC multi-transmitter
product procedures.
FCC Caution
Any c hanges or m odifications t o t he e quipment not expressly a pproved b y t he par ty r esponsible f or c ompliance c ould
void user’s authority to operate the equipment.
CE Declaration of Conformity
This product is CE marked according to the provisions of the R&TTE Directive (99/5/EC). Hereby, Sena declares that this
product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For further
information please consult http://www.senabluetooth.com. Please note that this product uses radio frequency bands not
harmonized within EU. Within the EU this product is intended to be used in Austria, Belgium, Denmark, Finland, France,
Germany, G reece, I reland, I taly, Lux embourg, T he N etherlands, P ortugal, S pain, S weden, United Kingdom and w ithin
EFTA in Iceland, Norway and Switzerland.
Industry Canada Statement
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
Déclaration de conformité IC (Industrie Canada)
Le présent appareil est conforme aux CNR d'Industrie Canada applicables
aux appareils radio exempts de licence.L'exploitation est autorisée aux deux
conditions suivantes :
(1) Cet appareil ne doit pas créer d'interférences.
(2) Cet appareil doit accepter toutes les interférences reçues, y compris celles qui pourraient entraver son bon fonctionnement.
Bluetooth License
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under
license. Other trademarks and trade names are those of their respective owners
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The S MH10R is c ompliant w ith a nd adopts t he B luetooth® Specification version 3. 0 and has s uccessfully passed a ll
interoperability tests that are specified in the Bluetooth® specification. However, interoperability between the device and
other Bluetooth®-enabled products is not guaranteed.
WAIVER AND GENERAL RELEASE
By using the SMH10R you waive all substantial legal rights including the right to sue. Please read the following carefully
before using the device. If you do not accept all terms of this agreement, you should immediately return the product for a
full r efund. B y using t he headset you agr ee t o b e boun d t o t his agr eement and f orfeit t he r ight t o s ue. U sing a
communication device while r iding a m otorcycle, s cooter, m oped, A TV, quad-bike or an y other v ehicle or equ ipment,
whether o n land, water or ai r ( jointly referred to as “ Vehicle”) requires your complete and und ivided at tention. S ena
Technologies, I nc., i ncluding i ts O fficers, D irectors, Affiliates, P arent C ompany, R epresentatives, Agents, C ontractors,
Sponsors, E mployees, S uppliers a nd R esellers ( jointly referred to as t he “ Company” or “ Sena”) s trongly advise you to
take al l nec essary precautions and r emain a lert t o t he t raffic, weather an d r oad c onditions i f you c hoose t o us e t he
SMH10R headset, including all derivative models irrespective of its commercial name or branding (the “Device”), and stop
your Vehicle on t he r oadside pr ior t o initiating or r eceiving c alls. Any pu blications, ad vertisements, anno uncements or
similar notes that refer to using the Device while riding a Vehicle are solely intended to address its technical capabilities
and should not be misconstrued as if encouraging users to operate the Device while actively involved in traffic.
By way of pur chasing t his D evice an d n ot r eturning i t f or a f ull r efund ( see bel ow), you are irrevocably r eleasing,
indemnifying f rom an y l iability, l oss, c laim and ex pense ( including at torney’s f ees) and ho lding Sena h armless for an y
bodily injuries, har m or de ath as well as l osses or d amages i n g oods, t o an y Vehicles i ncluding your o wn, or to any
property or as set t hat be long t o you or t o t hird par ties, an y of w hich m ay r esult f rom us ing t he D evice under a ny
circumstances or c onditions and i rrespective of j urisdiction. S ena will no t be r esponsible f or an y physical dam ages,
irrespective of reasons, conditions or circumstances, including malfunctioning of the Device, and all risks associated with
operating it rest solely and entirely with the user of this Device, irrespective of whether the Device is used by the original
purchaser or any third party.
Sena hereby notifies you that using this Device may also be in contravention to local, federal, state or national laws or
regulations, and that any use of the Device is entirely at your sole risk and responsibility.
1 You, your he irs, l egal r epresentatives, s uccessors or as signs, her eby voluntarily and f orever r elease, d ischarge,
indemnify and hold harmless Sena from any and all litigation, claims, debts, demands, actions and liability which may
arise, d irectly or i ndirectly, f rom us ing t he D evice f or an y d istress, pai n, s uffering, discomfort, l oss, i njury, deat h,
damages t o or i n r espect t o a ny person or pr operty however c aused, WHETHER A RISING F ROM T HE
NEGLIGENCE OR OTHERWISE, and which may hereafter accrue to you on some future date as a result of said use,
to the fullest extent permitted by law.
2 You fully understand and assume the risks in using the Device, including risk of negligent acts or omissions by others.
3 You confirm that you are physically capable to use the Device and that you have no medical conditions or needs that
may infringe upon your abilities to do so in a safe manner. You confirm that you are at least eighteen (18) years of
age and that you have been advised of the risks associated with the use of the Device. You further confirm that you
will not consume any alcohol that may affect your alertness or any mind-altering substance, and will not carry, use or
consume these substances before or during the use of the Device.
4 You f ully acknowledge our warnings and understand that: ( a) r isks and da ngers ex ist in using t he D evice while in
traffic, including but not limited to i njury or i llness, s trains, fractures, partial a nd/or t otal par alysis, death or other
ailments t hat c ould c ause serious di sability; ( b) t hese r isks and dan gers m ay b e c aused b y t he ne gligence of the
manufacturers or its agents or any third party involved in designing or manufacturing the Device; (c) these risks and
dangers m ay ar ise f rom f oreseeable or unforeseeable c auses. You h ereby assume al l r isks and dangers an d all
responsibility for any losses and/or damages, whether caused in whole or in part by the negligence or other conduct
of others, including the Company.
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5 You c onfirm t hat you h ave r ead t his r elease of l iability and f ully understand i ts t erms and t hat you have given up
substantial rights by not returning the Device for a full refund (see refund option below).
Two-Year Limited Warranty
Sena Technologies, Inc. (“Sena”) warrants that this product (“Product”) shall conform to and perform in accordance with
published technical specifications and the accompanying written materials, and shall be free of defects in materials and
workmanship, for a period of two (2) year from the date of purchase by the first consumer purchaser of the Product. The
limited warranty extends only to the original consumer purchaser of the Product and is not assignable or transferable to
any subsequent purchaser/end-user.
This w arranty i s l imited t o the r epair an d/or r eplacement, at Sena’s di scretion, o f def ective or non-conforming P roduct,
and S ena s hall n ot be r esponsible f or t he f ailure o f t he Product t o perform s pecified f unctions, or an y other n on-
conformance c aused b y or at tributable t o: ( a) an y m isapplication or m isuse of t he P roduct; ( b) f ailure of C ustomer t o
adhere t o a ny of Sena’s s pecifications or i nstructions; ( c) ne glect of , a buse of , or ac cident t o, t he Product; or ( d) a ny
associated or complementary equipment or software not furnished by Sena.
Limited warranty s ervice may be obtained b y delivering the Product t o Sena or t o t he i nternational d istributor it w as
purchased through and providing proof of purchase or receipt date. Customer agrees to insure the Product or assume the
risk of l oss or da mage i n transit, t o prepay s hipping c harges t o S ena, and t o us e t he or iginal s hipping c ontainer or
equivalent.
Limitation of Liability
EXCEPT AS EX PRESSLY PR OVIDED H EREIN, S ENA M AKES N O WARRANTY O F AN Y KIND, EXPRESSED O R
IMPLIED, WITH R ESPECT T O AN Y EQUIPMENT, P ARTS O R S ERVICES P ROVIDED PURSUANT T O THIS
AGREEMENT, I NCLUDING BUT NO T LIMITED T O T HE IMPLIED WARRANTIES OF M ERCHANTABILITY AN D
FITNESS FOR A PARTICULAR PURPOSE. NEITHER SENA NOR ITS DEALER SHALL BE LIABLE FOR ANY OTHER
DAMAGES, INCLUDING BUT NO T L IMITED T O DI RECT, I NDIRECT, I NCIDENTAL, S PECIAL O R CONSEQUENTIAL
DAMAGES, WHETHER IN AN ACTION IN CONTRACT OR TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY),
SUCH AS, BUT NOT LIMITED TO, LOSS OF ANTICIPATED PROFITS OR BENEFITS RESULTING FROM, OR ARISING
OUT O F, O R I N CO NNECTION WITH T HE US E O F F URNISHING O F E QUIPMENT, P ARTS O R S ERVICES
HEREUNDER OR THE PERFORMANCE, USE OR INABILITY TO USE THE SAME, EVEN IF SENA OR ITS DEALER
HAS B EEN ADVISED O F T HE PO SSIBILITY O F SUCH D AMAGES. I N NO EVENT WILL SEN A O R I TS D EALERS
TOTAL LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT.
Return for Full Refund
IF YOU ARE UNWILLING TO ACCEPT AND AGREE TO THE ABOVE CONDITIONS, YOU MAY RETURN THIS DEVICE
TO SENA FOR A FULL REFUND, PROVIDED THAT YOU DO SO NO LATER THAN 14 BUSINESS DAYS FOLLOWING
THE PURCHASE OF THE DEVICE AND SUBJECT TO THE WRAPPING BEING INTACT. WHEN DOING SO, PLEASE
REFER T O T HIS S ECTION. B Y NO T RE TURNING T HE DE VICE F OR RE FUND WITHIN THE P ERIOD P ROVIDED,
YOU ARE EXPLICITLY IN AGREEMENT WITH THE ABOVE AND RENOUNCE ALL RIGHTS TO FUTURE CLAIMS AND
DEMANDS AGAINST SENA AS DEFINED ABOVE.
WARNING
Sena informs that using this device in public traffic may not be authorized by the law. Please check your local law and use
this de vice only out of pu blic t raffic s uch as pr ivate pr operties or c losed c ircuits. I f t he s imultaneous us e of bot h ear
speakers while riding a motorcycle is prohibited by your local law, please use only a single ear speaker while riding. Sena
denies any liability should you choose not to respect this warning.
Using the headset with loud volume may be harmful to your eardrums and cause hearing loss. Please maintain proper
volume level to protect your ears.
