SENA TECHNOLOGIES SP28 Bluetooth Stereo Motorcycle Headset User Manual

Sena Technologies,Inc. Bluetooth Stereo Motorcycle Headset

User Manual

User’s Guide
www.cyclegear.com
Cycle Gear BiLT DWO-5
Bluetooth Communication Kit
DWO-5
1 GETTING STARTED ................................................. 4
1.1 Button Operation ............................................................. 4
1.2 Powering On and Off....................................................... 4
1.3 Charging.......................................................................... 5
1.4 Checking the Battery Level ............................................. 5
1.5 Volume Adjustment ......................................................... 6
1.6 Sena Device Manager .................................................... 6
2 PAIRING THE HEADSET WITH BLUETOOTH
DEVICES ...................................................................7
2.1 Mobile Phone Pairing - Mobile Phone,
Bluetooth Stereo Device ................................................. 7
2.2 Multipoint Pairing - Second Mobile Phone,
GPS, and SR10 ............................................................... 8
2.3 Advanced Selective Pairing: A2DP Stereo or
Handsfree ........................................................................ 9
2.4 Intercom Pairing ............................................................ 11
3 MOBILE PHONE, GPS, SR10 ................................12
3.1 Mobile Phone Call Making and Answering................... 12
3.2 Speed Dialing ................................................................ 13
3.3 GPS Navigation ............................................................. 14
3.4 Sena SR10, Two-Way Radio Adapter ...........................15
4 STEREO MUSIC .....................................................15
4.1 Bluetooth Stereo Music ................................................. 15
4.2 Music Sharing ............................................................... 16
5 INTERCOM .............................................................. 17
5.1 Starting Two-way Intercom ............................................ 17
5.2 Ending Two-way Intercom .............................................18
5.3 Intercom and Mobile Phone Call .................................. 18
6 UNIVERSAL INTERCOM ........................................ 19
6.1 Universal Intercom Pairing ............................................ 20
6.2 Two-way Universal Intercom ......................................... 20
7 FUNCTION PRIORITY ............................................21
8 CONFIGURATION SETTING .................................21
8.1 Mobile Phone Pairing .................................................... 23
8.2 Multipoint Phone Pairing ............................................... 23
8.3 Phone Selective Pairing ................................................ 23
8.4 Media Selective Pairing ................................................ 24
8.5 Assigning Speed Dial ................................................... 24
8.6 Enabling/Disabling Voice Prompts ............................... 25
8.7 Enabling/Disabling Sidetone......................................... 26
8.8 Enabling/Disabling Advanced Noise Control™............ 26
CONTENTS
DWO-5
8.9 Delete All Bluetooth Pairing Information ....................... 27
8.10 Factory Reset ............................................................... 27
8.11ExitVoiceCongurationMenu ...................................... 28
9 FIRMWARE UPGRADE ..........................................29
10 TROUBLESHOOTING ............................................29
10.1 Intercom Failure............................................................. 29
10.2 Intercom Reconnection ................................................. 30
10.3 Fault Reset..................................................................... 30
10.4 Factory Reset ................................................................ 30
11 OPERATION QUICK REFERENCE .......................31
CERTIFICATION AND SAFETY APPROVALS ............33
• FCC Compliance Statement .............................................. 33
• FCC RF Exposure Statement ............................................. 34
• FCC Caution ...................................................................... 34
• CE Declaration of Conformity ........................................... 34
• Industry Canada Statement .............................................. 34
• Bluetooth License ............................................................. 35
• WEEE (Waste Electrical and Electronic Equipment) ......... 35
SAFETY INFORMATION .............................................36
• Product Storage and Management ................................... 36
• Product Use ....................................................................... 36
• Battery ................................................................................ 38
PRODUCT WARRANTY AND DISCLAIMER ...............39
• Limited Warranty ................................................................ 39
• Warranty Exclusions ..........................................................42
• Warranty Service ................................................................44
• Return for Full Refund ........................................................ 44
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1 GETTING STARTED
1.1 Button Operation
(+) Button
Fault Reset Button
Status LED
Center Button
(-) Button
DC Power Charging &
Firmware upgrade Port
1.2 Powering On and Off
To power on the headset, press the Center
Button and the (+) Button at the same time while
hearing ascending beeps and a voice prompt,
“Hello”. To power off the headset, press the
Center Button and the (+) Button at the same
time while hearing descending beeps and a
voice prompt, “Goodbye”.
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1.3 Charging
You can charge the headset by connecting the
supplied USB power & data cable into a
computer’s USB port or USB wall charger. You
can use any standard micro USB cable to
charge the unit. You can also charge them on
the road using the cigarette charger. The
charging LED turns red while charging and
turns blue when fully charged. It takes about 2.5
hours to be completely charged.
or
AC Adapter
1.4 Checking the Battery Level
1.4.1 LED Indicator
When the headset or the Handlebar Remote is
powering on, their red LED ashes rapidly
indicating the battery level.
4ashes=High,70~100%
3ashes=Medium,30~70%
2ashes=Low,0~30%
1.4.2 Voice Prompt Indicator
When you power on the headset, keep pressing
the Center Button and the (+) Button
simultaneously for about 5 seconds until you
hear three, high toned beeps. Then you will
hear a voice prompt indicating the battery level.
However, if you release the buttons as soon as
the headset turns on, you will not hear the voice
prompt for the battery level indication.
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1.5 Volume Adjustment
You can easily adjust the volume by pressing
the (+) Button or the (-) Button. You will hear a
beep when the volume reaches the maximum or
minimum level. The volume is set and maintained
independently at different levels for each audio
source even when you reboot the headset. For
example, once you set the volume for mobile
phone handsfree, it will not change even if you
adjust the volume for your Bluetooth MP3 music.
However, if you adjust the volume during stand-
by mode, it will affect volume levels of every
audio source.
1.6 Sena Device Manager
The Sena Device Manager allows you to
upgradethermwareandcongurethedevice
settings directly from your PC. Using this
software, you can assign speed dial presets,
FM radio frequency presets and more. It is
available for both Windows and Mac. For more
information on downloading the Device
Manager, please visit www.sena.com.
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2 PAIRING THE HEADSET
WITH BLUETOOTH
DEVICES
Before using the BiLT DWO-5 Bluetooth headset
with any other Bluetooth devices for the rst
time, you will need to pair them together. You
can pair the DWO-5 with Bluetooth mobile
phones, Bluetooth stereo devices such as MP3
players, or motorcycle specic Bluetooth GPS
navigation, and with other Sena Bluetooth
headsets. The pairing operation is required only
once for each Bluetooth device. The headset
remains paired with the devices and
automatically reconnects to them when they are
within range. You will hear a high toned single
beep and a voice prompt whenever the headset
reconnects to the paired device: “Phone
connected” to a mobile phone, “Media
connected” to a Bluetooth stereo device.
2.1 Mobile Phone Pairing - Mobile
Phone, Bluetooth Stereo
Device
1. Press and hold the Center Button for 12
seconds until you hear a voice prompt,
“Conguration menu”.
2. Tap the (+) Button until you hear a voice
prompt, “Phone pairing”.
3. Search for Bluetooth devices on your mobile
phone. Select the BiLT DWO-5 in the list of
the devices detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones
may not ask for the PIN.
5. Themobilephoneconrmsthatpairinghas
been completed and the headset is ready
to use. You will hear a voice prompt, “Your
headset is paired”.
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6. If the pairing process is not completed
within three minutes, the headset will return
to stand-by mode.
Note:
1. If the Bluetooth connection between the
headset and a mobile phone is disconnected,
press the Center Button for 3 seconds to
recover the Bluetooth connection
immediately.
2. If the Bluetooth connection between the
headset and a media player is disconnected,
press the Center Button for 1 second to
recover the Bluetooth connection and play.
2.2 Multipoint Pairing - Second
Mobile Phone, GPS, and SR10
1. Press and hold the Center Button for 12
seconds until you hear a voice prompt,
“Conguration menu”.
2. Tap the (+) Button until you hear a voice
prompt, “Multipoint pairing”.
3. Search for Bluetooth devices on the HFP
device. Select the BiLT DWO-5 in the list of
the devices detected on the HFP device.
4. Enter 0000 for the PIN. Some HFP devices
may not ask for the PIN.
5. TheHFPdeviceconrmsthatthepairingis
completed and the headset is ready to use.
You will hear a voice prompt, “Your headset
is paired”.
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Note:
1. The Sena SR10 is a Bluetooth two-way radio
adapter for group communication, and uses
Hands-Free Profile. The incoming audio from
the two-way radio via SR10 is heard in the
background while having an intercom
conversation or a mobile phone call.
2. The GPS navigation or a radar detector
could be connected to the SR10 by wire.
The GPS voice instruction or the radar
detector alarm is also heard in the
background via SR10 while having an
intercom conversation or a phone call.
Please refer to the SR10 User’s Guide for
details.
2.3 Advanced Selective Pairing:
A2DP Stereo or Handsfree
When you are using a smartphone, sometimes
you may need to selectively use the headset for
A2DP stereo music only or for mobile phone
handsfree only. These instructions are for
advanced users who want to pair the headset to
their smartphones with only one selective
prole:A2DPforstereomusicofHFPforphone
calls.
If you have previously paired a mobile phone to
the headset, you must clear the previous pairing
list on both devices: the mobile phone and the
headset. To clear the pairing list on the headset,
please do a factory reset or following the pairing
list clearing procedure described in section
8.10, “Factory Reset”
or
8.9, “Delete All
Bluetooth Pairing Information”
. To clear the
pairing list on the mobile phone, please refer to
the mobile phone manual. For most
smartphones, delete the headset from the list of
Bluetooth devices in the settings menu.
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2.3.1 A2DP Stereo Music Only
1. Press and hold the Center Button for 12
seconds until you hear a voice prompt,
“Conguration menu”.
2. Tap the (+) Button until you hear a voice
prompt, “Media selective pairing”.
3. Search for Bluetooth devices on your
smartphone. Select the headset in the list of
devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones
may not ask for PIN.
2.3.2 HFP for Phone Call Only
1. Press and hold the Center Button for 12
seconds until you hear a voice prompt,
“Conguration menu”.
2. Tap the (+) Button until you hear a voice
prompt, “Phone selective pairing”.
3. Search for Bluetooth devices on your
smartphone. Select the headset in the list of
devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones
may not ask for PIN.
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2.4 Intercom Pairing
2.4.1 Pairing with Other BiLT DWO-
5 Headsets for Intercom
Conversation
The headset can be paired with up to three
other headsets for Bluetooth intercom
conversation.
1. Turn on the two headsets (A and B) that you
would like to pair with each other.
2. Press and hold the Center Button of the
headset A and B for 5 seconds until red
LEDsofthebothunitsstarttoashrapidly.
You will hear a voice prompt, “Intercom
pairing”.
3. Tap the Center Button on any one of the two
headsets A and B, and wait unit the LEDs
of both headsets turn to blue and intercom
connection is automatically established.
The two headsets A and B are paired with
each other for intercom conversation. If the
pairing process is not completed within one
minute, the headset will return to stand-by
mode.
4. You can make other pairing between
headsets A and C, and between headsets
A and D by following the same procedure
as above.
5. The intercom pairing queue is ‘Last-Come,
First-Served’. If a headset has multiple
paired headsets for intercom conversations,
the last paired headset is set as rst
intercom friend. The previous intercom
friend becomes second intercom friend,
and third intercom friend.
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Note:
For example, after the pairing procedures
listed above, headset D is the rst intercom
friend of headset A. Headset C is the second
intercom friend of headset A, and headset B
is the third intercom friend of headset A.
2.4.2 Pairing with Other Sena Headset
Models for Intercom Conversation
The BiLT DWO-5 can be paired with all other
Sena headset models such as the 20S, 10C and
the 10S for intercom conversation. Please follow
the same procedure as above to pair with these
headset models.
3 MOBILE PHONE, GPS,
SR10
3.1 Mobile Phone Call Making and
Answering
1. When you have an incoming call, simply tap
the Center Button to answer the call.
2. To end a call, press the Center Button for
2 seconds until you hear a mid-tone single
beep, or wait for the called person to end
the call.
3. To reject a call, press the Center Button for
2 seconds until you hear a beep while the
phone is ringing.
4. There are several ways to make a phone
call:
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• Enter numbers on your mobile phone’s
keypad and make a call. Then the call is
automatically transferred to the headset.
• Press the Center Button for 3 seconds in
stand-by mode to activate the voice dialer
of your mobile phone. For this, the voice
dialing function must be available on the
mobile phone. Refer to your mobile phone
manual for further instruction.
Note:
1. If you have two phones connected to your
headset and you have an incoming call from
the second phone during the call of the first
phone, then you may still receive the call
from the second phone. In this case, the call
from the first phone is on waiting mode. If
you end a call, then it will automatically
guide you to the first phone call.
2. If you have a mobile phone and a GPS
connected to your headset, you may not be
able to listen to the GPS voice instruction
during the phone call.
3.2 Speed Dialing
You can quickly make a phone call by using the
voice speed dial menu.
1. To enter into the voice speed dial menu,
press the (+) Button for 3 seconds until you
will hear a mid-toned single beep and a
voice prompt, “Speed dial”.
2. Tap the (+) Button or the (-) Button to
navigate between the menus. You will hear
voice prompts for each menu item.
3. Tap the Center Button to select a voice
menu among the followings:
(1) Last number redial
(2) Speed dial 1
(3) Speed dial 2
(4) Speed dial 3
(5) Cancel
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4. After selecting the last number redial menu,
you will hear a voice prompt, “Last number
redial”. Then, to redial the last phone call
number, tap the Center Button.
5. To call one of the speed dials, tap the (+)
Button or the (-) Button to navigate between
the menus until you hear a voice prompt,
“Speed dial (#)”. Then, tap the Center
Button.
6. If you want to exit the speed dial immediately,
tap the (+) Button or the (-) Button until
you hear voice prompt, “Cancel”, and tap
the Center Button. If you do not press any
button within 15 seconds, the headset will
exit the voice speed dial menu and go back
to stand-by mode.
Note:
1. Make sure that you connect the mobile
phone and the headset to use the speed dial
function.
2. You need to assign speed dial numbers
before using the speed dial (please refer to
section 8.5, “Assigning Speed Dial”).
3.3 GPS Navigation
If you pair a Bluetooth GPS to the headset as
described in section
2.2, “Multipoint Pairing -
Second Mobile Phone, GPS, and SR10”
, you
can listen to GPS instructions wirelessly. Tap the
(+) Button or the (-) Button to adjust volume.
The GPS voice instruction interrupts intercom
conversation but it is automatically reestablished
after the GPS voice instruction ends.
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3.4 Sena SR10, Two-Way Radio
Adapter
You can use a two-way radio and the headset
Bluetooth intercom simultaneously by using the
Sena SR10, a Bluetooth Two-way Radio Adapter
(please refer to section
2.2, “Multipoint Pairing
- Second Mobile Phone, GPS, and SR10”
).
Incoming audio from the two-way radio will not
interrupt an intercom conversation but is heard
in the background. This is useful when you have
an intercom conversation with a passenger on
the back seat and use a two-way radio for group
communication with other motorcycle riders.
4 STEREO MUSIC
4.1 Bluetooth Stereo Music
The Bluetooth audio device must be paired with
the headset by following the
“Mobile Phone
Pairing - Mobile Phone, Bluetooth Stereo
Device”
procedures described in the section
2.1
. The headset supports the Audio/Video
Remote Control Prole (AVRCP), so if your
Bluetooth audio device also supports the
AVRCP, you can use the headset to remotely
control music playback. Not only can you adjust
the volume but you can also use functions such
as play, pause, next track and previous track.
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1. To play or pause music, press the Center
Button for 1 second until you hear a double
beep.
2. To adjust the volume, tap the (+) Button or
the (-) Button.
3. To track forward or track back, press and
hold the (+) Button or the (-) Button for 1
second until you hear a mid-tone single
beep.
4.2 Music Sharing
You can start sharing music with an intercom
friend using Bluetooth stereo music during a
two-way intercom conversation (please refer to
section
5.1, “Starting Two-way Intercom”
). When
you terminate music sharing, you can go back
to the intercom conversation. To start or
terminate sharing music, press the Center
Button for 1 second during an intercom
conversation until you hear a double beep. To
track forward or track back, press and hold the
(+) Button or the (-) Button for 1 second.
Note:
1. Both you and your intercom friend can
remotely control music playback such as
track forward and track back.
2. Music sharing will be paused when you are
using your mobile phone or listening to GPS
instructions.
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5 INTERCOM
Please make sure your intercom devices are
paired as described in section
2.4, “Intercom
Pairing”
.
5.1 Starting Two-way Intercom
You can start an intercom conversation with one
of any intercom friends by tapping the Center
Button: Tap the Center Button once to intercom
with the rst intercom friend, tap the Center
Button twice to intercom with the second
intercom friend, and tap the Center Button
three times to intercom with the third intercom
friend.
1st intercom friend
2nd intercom friend
3rd intercom friend
Start Two-way Intercom Conversation
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5.2 Ending Two-way Intercom
To terminate an intercom conversation, single
tap the Center Button. Any intercom connection
with any intercom friend will be terminated by a
single tapping. A double or triple tapping will do
nothing in this case.
End Two-way Intercom Conversation
5.3 Intercom and Mobile Phone
Call
1. When you have an incoming mobile phone
call during an intercom conversation,
you will hear a ring tone. You can choose
whether to
1) answer the mobile phone
call and stop the intercom conversation
,
or
2) reject the phone call and stay on the
intercom conversation
.
1) To answer the phone call and stop the
intercom conversation, tap the Center
Button. When you hang up the phone
call, the intercom will automatically be
recovered.
2) To reject the phone call and stay on the
intercom conversation, press the Center
Button for 2 seconds until you hear a
beep.
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Unlike other motorcycle Bluetooth headsets,
this prevents a user from being dropped out
of an intercom conversation by an incoming
mobile call.
2. When you have an incoming intercom call
during a mobile phone call, you will hear
double high toned beeps, alerting you that
there is an incoming intercom call. You
will also hear a voice prompt, “Intercom
requested”. In this case, the intercom call
does not override the mobile call because
intercom has lower priority than mobile call.
You have to hang up the mobile phone call
to make or receive an intercom call.
6 UNIVERSAL INTERCOM
You can have an intercom conversation with
non-Sena Bluetooth headsets using the
Universal Intercom function. Non-Sena
Bluetooth headsets can be connected to the
Sena Bluetooth headset if they support the
Bluetooth Hands-Free Prole (HFP). The
working distance may differ depending on the
performance of Bluetooth headset that it is
connected to. In general, it is shorter than
normal intercom distance since it uses the
BluetoothHands-FreeProle.
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6.1 Universal Intercom Pairing
The headset can be paired with non-Sena
Bluetooth headsets for Bluetooth intercom
conversation. You can pair the headset with
only one non-Sena Bluetooth headset so if you
pair with a different non-Sena Bluetooth
headset, the previous pairing will be removed.
1. Turn on the headset and a non-Sena
Bluetooth headset that you want to pair with.
2. Press and hold the Center Button for 8
secondsuntiltheblueLEDwillashrapidly
and you will hear multiple beeps. You will
hear a voice prompt, “Universal intercom
pairing”.
3. Perform the operation required for handsfree
pairing on the non-Sena Bluetooth headset
(refer to the User’s Guide for the headsets
you want to use). The headset will
automatically pair with a non-Sena Bluetooth
headset when each are in pairing mode.
6.2 Two-way Universal Intercom
You can initiate the Universal Intercom
connection with non-Sena Bluetooth headsets
using the same intercom connection method as
you would between other Sena headsets. You
may single tap the Center Button to begin an
intercom conversation with the rst intercom
friend, double tap with the second intercom
friend, and triple tap with the third intercom
friend.
Non-Sena Bluetooth headsets may initiate the
Universal Intercom connection, by activating
the voice dialer or using the redialing operation.
You may also disconnect the existing connection
by using the operation to end a call (refer to the
User’s Guide of the headsets for voice dialer,
redialing, and ending a call).
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7 FUNCTION PRIORITY
The BiLT DWO-5 operates in the following order
of priority:
(highest) Mobile phone
Intercom
Music sharing by Bluetooth
stereo music
(lowest) Bluetooth stereo music
A lower priority function is always interrupted by
a higher priority function. For example, stereo
music is interrupted by intercom call, and an
intercom conversation is interrupted by an
incoming mobile phone call.
8 CONFIGURATION
SETTING
YoucansetthecongurationoftheBiLTDWO-5
by the voice menu instruction described below.
1. To enter into voice conguration menu,
press and hold the Center Button for 12
seconds until the LED shows solid blue and
you hear high toned double beeps. You will
also hear a voice prompt, “Conguration
menu”.
2. Tap the (+) Button or the (-) Button to
navigate between the menus. You will hear
voice prompts for each menu item as below.
3. You can enable/disable a feature or execute
a command by tapping the Center Button.
4. If no button is pressed within 10 seconds,
the headset will exit the conguration and
go back to stand-by mode.
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5. If you want to exit the conguration
immediately, Tap the (+) Button or the (-)
Button until you hear a voice prompt, “Exit
conguration”, and tap the Center Button.
The voice prompt for each menu item is as
below:
(1) Phone pairing
(2) Multipoint Pairing
(3) Phone selective pairing
(4) Media selective pairing
(5) Speed dial
(6) Voice prompt
(7) Sidetone
(8) Noise control
(9) Delete all pairings
(10) Factory reset
(11) Exit conguration
Phone pairing
Multipoint Pairing
Phone selective pairing
Media selective pairing
Speed dial
Voice prompt
Sidetone
Noise control
Delete all pairings
Factory reset
Exit configuration
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8.1 Mobile Phone Pairing
Voice Prompt “Phone pairing”
Factory Default N/A
To go into mobile phone pairing mode, tap the
(+) Button or the (-) Button until you hear the
voice prompt, “Phone pairing”. Please refer to
section
2.1
for details on mobile phone pairing.
If you tap the (+) Button or the (-) Button, you
can exit from the phone pairing mode.
8.2 Multipoint Phone Pairing
Voice Prompt "Multipoint pairing"
Factory Default N/A
To go into multipoint pairing mode, tap the (+)
Button or the (-) Button until you hear the voice
prompt, “Multipoint pairing”. Please refer to
section
2.2
for details on second mobile phone
pairing. If you tap the (+) Button or the (-)
Button, you can exit from the second mobile
phone pairing mode.
8.3 Phone Selective Pairing
Voice Prompt "Phone selective
pairing"
Factory Default N/A
To go into phone selective pairing mode, tap the
(+) Button or the (-) Button until you hear the
voice prompt, “Phone selective pairing”.
Please refer to section
2.3.2
for details on phone
selective pairing. If you tap the (+) Button or the
(-) Button, you can exit from the phone selective
pairing mode.
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8.4 Media Selective Pairing
Voice Prompt "Media selective
pairing"
Factory Default N/A
To go into media selective pairing mode, tap the
(+) Button or the (-) Button until you hear the
voice prompt, “Media selective pairing”.
Please refer to section
2.3.1
for details on media
selective pairing. If you tap the (+) Button or the
(-) Button, you can exit from the media selective
pairing mode.
8.5 Assigning Speed Dial
Voice Prompt "Speed dial"
Factory Default N/A
Execute Tap the Center Button
1. To assign a phone number as a speed dial,
tap the (+) Button or the (-) Button until you
hear a voice prompt, “Speed dial”.
2. Tap the Center Button, and you will hear
a voice prompt, “Speed dial one” and
“Phone connected”.
3. Tap the (+) Button or the (-) Button to select
one of three speed dial numbers and you
hear a voice prompt, “Speed dial (#)”.
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4. Call a phone number you want to assign
and you will hear a voice prompt, “Save
speed dial (#)”. The phone number is
automatically assigned to the selected
speed dial number. Then the phone call will
hang up before being connected.
5. To exit the menu, tap the (+) Button or the
(-) Button until you hear a voice prompt,
“Cancel”, and tap the Center Button to
conrm.Youwillthenhearavoiceprompt,
“Cancel”. If no button is pressed within 1
minute,theheadsetwillexittheconguration
menu and go back to stand-by mode.
Note:
After assigning a phone number to one of three
speed dials, you can continually assign
another phone number to the rest of two speed
dials.
8.6 Enabling/Disabling Voice
Prompts
Voice Prompt “Voice prompt”
Factory Default Enable
Enable/Disable Tap the Center Button
Youcandisablevoicepromptsbyconguration
setting, but the following voice prompts are
always on.
• Voicepromptsforcongurationsettingmenu
• Voice prompts for battery level indicator
• Voice prompts for speed dial
DWO-5
26
8.7 Enabling/Disabling Sidetone
Voice Prompt “Sidetone”
Factory Default Disable
Enable/Disable Tap the Center Button
Sidetone is audible feedback of your own voice.
It helps you to naturally speak at the correct
level according to varying helmet noise
conditions. If this feature is enabled, you can
hear what you are speaking during an intercom
conversation or a phone call.
8.8 Enabling/Disabling Advanced
Noise Control™
Voice Prompt “Noise control”
Factory Default Enable
Enable/Disable Tap the Center Button
When Advanced Noise Control is enabled, the
background noise is reduced during an
intercom conversation. When it is disabled, the
background noise is mixed with your voice
during intercom.
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27
8.9 Delete All Bluetooth Pairing
Information
Voice Prompt “Delete all pairings”
Factory Default N/A
Execute Tap the Center Button
To delete all Bluetooth pairing information of the
headset, tap the (+) Button or the (-) Button until
you hear a voice prompt, “Delete all pairings”,
andtaptheCenterButtontoconrm.
8.10 Factory Reset
Voice Prompt “Factory reset”
Factory Default N/A
Execute Tap the Center Button
To restore factory default settings on the BiLT
DWO-5, tap the (+) Button or the (-) Button until
you hear a voice prompt, “Factory reset”, and
tap the Center Button to conrm. The BiLT
DWO-5 powers off with a voice prompt,
“Headset reset, goodbye”.
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28
8.11 Exit Voice Conguration
Menu
Voice Prompt “Exit conguration”
Factory Default N/A
Execute Tap the Center Button
Toexitvoicecongurationmenuandgetback
to stand-by mode, tap the (+) Button or the (-)
Button until you hear a voice prompt, “Exit
conguration”, and tap the Center Button to
conrm.
Tap (+) Button or (-)
Button
Tap Center
Button
Phone Pairing None
Second Mobile Phone
Pairing None
Phone Selective Pairing None
Media Selective Pairing None
Speed Dial Execute
Voice Prompt Enable/Disable
Sidetone Enable/Disable
Advanced Noise Control Enable/Disable
Delete All Pairings Enable/Disable
Universal Intercom Pairing Execute
Factory Reset Execute
ExitConguration Execute
Voice Conguration Menu & Button Operations
DWO-5
29
9 FIRMWARE UPGRADE
The BiLT DWO-5 supports rmware upgrades.
You can update the rmware using the Sena
Device Manager (please refer to section
1.6
,
“Sena Device Manager”
). Please visit Sena
Bluetooth website at www.sena.com to check
the latest software downloads.
10 TROUBLESHOOTING
10.1 Intercom Failure
When you try to start an intercom conversation
with an intercom friend who is unavailable within
range or already having a conference intercom
with other riders or a mobile phone call, you will
hear a low tone double beep signifying an
intercom busy signal. In this case, you have to
try again later.
DWO-5
30
10.2 Intercom Reconnection
If your intercom friend goes out of range while
having an intercom conversation, you may hear
static noise and eventually the intercom will be
disconnected. In this case, the BiLT DWO-5
automatically tries to reconnect the intercom
every 8 seconds and you will hear high tone
double beeps until the intercom is reestablished.
If you do not want to make a reconnection, tap
the Center Button to stop the attempt.
10.3 Fault Reset
When the headset is not working properly or is
in faulty status for any reason, you may reset by
pushing the pin-hole reset button below the (+)
Button . Insert a paper clip into the reset pin-
hole and press the reset button for a second
with light pressure. The BiLT DWO-5 will be
switched off. Restart the system and try again.
This will not restore the headset to factory
default settings.
10.4 Factory Reset
If you want to restore the headset to factory
default settings, use the Factory Reset in the
congurationmenu.Theheadsetautomatically
restores the default settings and turns off.
Please refer to section
8.10
,
“Factory Reset”
for
more details.
DWO-5
31
11 OPERATION QUICK REFERENCE
Type Function Button Command LED Beep
Basic Function Power on Press the Center
Button and the (+)
Button for 1 second
Solid blue Ascending beeps
Power off Tap the Center Button
and the (+) Button
Solid red Descending beeps
Volume adjustment Tap the (+) Button or
the (-) Button
- -
Mobile Phone Answer mobile phone
call
Tap the Center Button - -
End mobile phone call Press the Center
Button for 2 seconds
- -
Voice dial Press the Center
Button for 3 seconds
- -
Speed dial Press the (+) Button
for 3 seconds
-Mid-tone single beep
Reject incoming call Press the Center
Button for 2 seconds
- -
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32
Type Function Button Command LED Beep
Intercom Intercom pairing Press the Center
Button for 5 seconds
Redashing Mid-tone single beep
Tap the Center Button of any one of the two headsets
Start/End each
intercom
Tap the Center Button - -
Music Play/Pause Bluetooth
music
Press the Center
Button for 1 second
-Mid-tone double beep
Track forward/back Press the (+) Button
or the (-) Button for 1
second
- -
DWO-5
33
CERTIFICATION AND SAFETY
APPROVALS
FCC Compliance Statement
This device complies with part 15 of the FCC
rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful
interference, and
(2) This device must accept any interference
received, including interference that may
cause undesired operation.
This equipment has been tested and found to
comply with the limits for a Class B digital
device pursuant to part 15 of the FCC rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment
generates, uses and can radiate radio
frequency energy and, if not installed and used
in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or television reception, which can be
determined by turning the equipment on and
off, the user is encouraged to try to correct the
interference by one or more of the following
measures:
• Reorient or relocate the receiving antennae
• Increase the separation between the
equipment and the receiver
DWO-5
34
• Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/
TV technician for help.
FCC RF Exposure Statement
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment.Endusersmustfollowthespecic
operating instructions for satisfying RF exposure
compliance. The antenna used for this
transmitter must not transmit simultaneously
with any other antenna or transmitter, except in
accordance with FCC multi-transmitter product
procedures.
FCC Caution
Anychangesormodicationstotheequipment
not expressly approved by the party responsible
for compliance could void user’s authority to
operate the equipment.
CE Declaration of Conformity
This product is CE marked according to the
provisions of the R&TTE Directive (99/5/EC).
Hereby, Sena declares that this product is in
compliance with the essential requirements and
other relevant provisions of Directive 1999/5/
EC. For further information, please consult
www.sena.com. Please note that this product
uses radio frequency bands not harmonized
within EU. Within the EU this product is intended
to be used in Austria, Belgium, Denmark,
Finland, France, Germany, Greece, Ireland,
Italy, Luxembourg, The Netherlands, Portugal,
Spain, Sweden, United Kingdom and within
EFTA in Iceland, Norway and Switzerland.
Industry Canada Statement
This device complies with Industry Canada
license-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) This device may not cause interference.
DWO-5
35
(2) This device must accept any interference,
including interference that may cause
undesired operation of the device.
Bluetooth License
The Bluetooth® word mark and logos are owned
by the Bluetooth SIG, Inc. and any use of such
marks by Sena is under license. Other
trademarks and trade names are those of their
respective owners.
The product is compliant with and adopts the
Bluetooth® Specication 3.0 and has
successfully passed all interoperability tests
thatarespeciedintheBluetooth®specication.
However, interoperability between the device
and other Bluetooth®-enabled products is not
guaranteed.
WEEE (Waste Electrical and
Electronic Equipment)
The crossed-out wheel bin
symbol on the product, literature,
or packaging reminds you that all
electrical and electronic
products, batteries, and
accumulators must be taken to
separate collection at the end of their working
life. This requirement applies to the European
Union and other locations where separate
collection systems are available. To prevent
possible harm to the environment or human
health from uncontrolled waste disposal, please
do not dispose of these products as unsorted
municipal waste, but hand it in at an ofcial
collection point for recycling.
DWO-5
36
SAFETY INFORMATION
Please ensure that the product is properly used
by observing the warnings and cautions below
to prevent any risk and/or damage to property.
Product Storage and Management
• Keep the product free of dust. It may damage
mechanical and electronic parts of the
product.
• Do not store the product in high temperatures
as this may reduce the life span of electronic
devices, damage the battery, and/or melt
plastic parts of the product.
• Do not store the product in cold temperatures.
Abrupt changes in temperatures may cause
condensation and damage electronic circuits.
Do not clean the product with cleaning
solvents, toxic chemicals, or strong
detergents as this may damage the product.
• Do not paint the product. Paint may obstruct
moving parts or interfere with the normal
operation of the product.
• Do not drop or otherwise shock the product. It
may damage the product or its internal
electronic circuits.
• Do not disassemble, repair or modify the
product as this may damage the product and
invalidate the product warranty.
Product Use
• In some regions, it is prohibited by law to ride
motorcycles or bicycles while wearing
headsets. Therefore be certain to comply with
all relevant laws in the region before using the
product.
• Use of the product at a high volume for a long
period of time may damage your eardrums or
hearing ability. Keep the volume at a modest
level.
DWO-5
37
• Do not cause impact to the product or touch it
with sharp tools as this may damage the
product.
• Do not use the product in high-temperatures
or apply heat to the product as this may cause
damage,explosion,orre.
• Keep the product dry and away from water. It
may damage the product.
• Keep product away from pets or small
children. It may damage the product or cause
accidents.
• Do not use the product near a microwave
oven or a wireless LAN device as this may
cause malfunction or interference with the
product.
• In any place where wireless communication is
prohibited, such as hospitals or airplanes,
turn off the power and refrain from using the
product. In a place where wireless
communication is prohibited, electromagnetic
waves may cause hazards or accidents.
• Do not use the product near hazardous
explosives. When there are near any explosion
hazards, turn off the power and heed any
regulations, instructions, and signs in the
area.
• When using the product, drive at a low speed
(slower than 35km/h) for safety. In addition,
be certain to conform to laws regarding the
use of communications devices while driving.
• Do not put the product where it may hamper
the driver's vision or manipulate it while
driving.Thismaycausetrafcaccidents.
• Before driving, fasten the product to the
helmet, and double-check that it is fastened.
Separation of the product while driving may
cause damage to the product or accidents.
• If the product is damaged, stop using it
immediately. It may cause damage, explosion,
orre.
DWO-5
38
Battery
This product has an irreplaceable rechargeable
battery inside. Therefore, when using the
product, make sure to adhere to the following:
• Never separate the battery from the product
as this may damage the product.
• The battery performance may be reduced
over time with usage.
• In recharging the battery, make sure to use an
approved charger provided by the
manufacturer. Use of a non-approved charger
maycausere,explosion,leakage,andother
hazards may also reduce the life time or
performance of the battery.
• Store the battery at temperatures of
15°C~25°C (59°F~77°F). Higher or lower
temperatures may reduce the capacity and
life of the battery, or may cause temporary
non-operation. Do not use the product in sub-
zero temperature, because it may cause
serious reduction of the battery performance.
• If you apply heat to the battery or throw it into
re,itmayexplode.
• Do not use the product with a damaged
battery. It may explode and/or cause
accidents.
• Never use a damaged charger. It may explode
and/or cause accidents.
• Battery life may vary depending on conditions,
environmental factors, functions of the
product in use, and devices used with it.
DWO-5
39
PRODUCT WARRANTY AND
DISCLAIMER
Limited Warranty
Limited Warranty
Sena Technologies, Inc. (“Sena”) guarantees
the product quality based on the technical
specicationstatedintheproductmanual,and
data regarding product warranty. Here, product
warranty extends to the product only. Sena will
not be liable for any loss, damage of human life,
or loss of property which may result from using
theproductbeyonddefectivepartsorawsthat
occur due to problems in manufacture.
Warranty Period
Sena guarantees free-of-charge replacements
of defective parts of the product or aws that
may have occurred due to problems in
manufacture for a period of 2 years from the
date of initial purchase.
Termination
Quality warranty of the product becomes
effective on the date of initial purchase. In
addition, the quality warranty of the product
expires when the warranty period expires.
However, in the following cases, the warranty
will be terminated prematurely.
• In the event the product has been sold or
transferred to a third party.
• In the event the manufacturer's name, serial
number, product label, or other markings
havebeenmodiedorremoved.
• In the event any unauthorized person has
tried to disassemble, repair, or modify the
product.
DWO-5
40
Notice and Waiver
By buying and using this product, you relinquish
considerable legal rights including any claim for
compensation for damages. Therefore, be
certain to read and understand the following
terms and conditions before using the product.
Use of this product will constitute consent to
this agreement, and forfeiture of rights to all
claims. If you do not consent to all the terms
and conditions of this agreement, return the
product for a refund. (Refer to the section
“Return for Full Refund”
.)
1. You agree that you, your descendants, legal
proxies, successors, or transferees will not
raise permanent volitional request for any
suit, claim, implementation, redemption or
similar action from Sena with regard to any
occasionsuch as difculty, pain, suffering,
inconvenience, loss, injury, or death which
may occur to you or a third party during the
use of this product.
2. You must completely understand and
accept all risks (including those occurring
due to any careless behavior of yours or
others) which may occur during the use of
this product.
3. You are responsible for ensuring that
your medical condition permits usage of
the product and that you are in sufcient
physical condition for using any device
which can be used with it. In addition, you
must ensure that the product does not limit
your abilities and that you are able to use
it safely.
4. You must be an adult who can take
responsibilities for using the product.
5. You must read and understand the following
warnings and alerts:
DWO-5
41
• Sena; together with employees,
managers, partners, subsidiaries,
representatives,agents,supportingrms
and suppliers, sole sellers of Sena
(collectively referred to as "the company")
recommend that, before using the product
and similar devices of any brands
including its derivative models, you
collect any relevant information in
advance and be entirely prepared in
terms of weather, trafc situation, and
road conditions.
• When you use the product while you
operating any vehicle or equipment such
as motorcycles, scooters, mopeds, ATVs,
or quad-bikes (hereinafter called as
"transportation means"), you must take
complete caution regardless of the
location of such operation.
• Use of the product on the road may cause
such risks as fracture, serious disability,
or death.
• Risk factors, which may occur when you
use the product, may be due to errors of
the manufacturer, its agents, or third
parties which are involved in the
manufacturing.
• Risk factors, which may occur when you
use the product, may be unforeseeable.
Therefore, you must take full responsibility
for any damage or loss caused by all risk
factors which may occur when using the
product.
• When you use the product, use good
judgment;neveruseitundertheinuence
of alcohol.
6. You must read and completely understand
all terms and conditions of legal rights and
warnings that are involved in using the
product. In addition, usage of the product
constitutes acceptance of all terms and
conditions regarding waiver of rights.
DWO-5
42
Warranty Exclusions
Reasons for Limited Liabilities
If you do not return the product after purchasing
it, you relinquish all rights to liabilities, loss,
claims, and claims for reimbursement of
expenses (including attorney's fees). Therefore,
Sena will not be liable for physical injury, death,
or any loss or damage of transportation means,
possessions, or assets which belong to you or
third parties that may have occurred while you
use the product. Further, Sena will not be liable
for any substantial damage not related to the,
condition, environment, or malfunction of the
product. All risks related with the operation of
the product depend entirely on the user
regardless of its use by the initial purchaser of a
third party.
Use of this product may violate local or national
laws. In addition, be aware once again that
correct and safe use of the product is entirely
your responsibility.
Limitation of Liability
TO THE FULL EXTENT ALLOWED BY LAW,
SENA EXCLUDES FOR ITSELF AND ITS
SUPPLIERS ANY LIABILITY, WHETHER BASED
IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR
LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA,
OR OTHER FINANCIAL LOSS ARISING OUT OF
OR IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION
OF ITS PRODUCTS, EVEN IF SENA OR ITS
AUTHORIZED RESELLER HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES,
AND LIMITS ITS LIABILITY TO REPAIR,
REPLACEMENT, OR REFUND OF THE
PURCHASE PRICE PAID, AT SENA’S OPTION.
THIS DISCLAIMER OF LIABILITY FOR
DAMAGES WILL NOT BE AFFECTED IF ANY
DWO-5
43
REMEDY PROVIDED HEREIN SHALL FAIL OF
ITS ESSENTIAL PURPOSE. IN ANY CASE, THE
TOTAL COMPENSATION LIABILITIES OF SENA
OR ITS SALES AGENTS SHALL NOT EXCEED
THE PRICE PAID FOR THE PRODUCT BY THE
PURCHASER.
Liabilities Disclaimer
In addition to damages which may occur due to
the use of the product, Sena will not be liable for
damages of the product which occur due to the
following events.
• In the event the product is misused or used
for purposes other than its intended purposes.
• In the event the product is damaged because
the user does not follow the content of the
product manual.
• In the event the product is damaged because
it has been left unattended or has undergone
any other accident.
• In the event the product is damaged because
the user has used any parts or software which
are not provided by the manufacturer.
• In the event the product is damaged because
the user has disassembled, repaired, or
modieditinsuchwayasisnotexplainedin
the product manual.
• In the event the product is damaged by a third
party.
• In the event the product is damaged due to
ActsofGod(includingre,ood,earthquake,
storm, hurricane or other natural disaster).
• In the event the surface of the product is
damaged by use.
DWO-5
44
Warranty Service
To obtain product warranty service, send the
defective product, at your expense, to the
manufacturer or the seller along with proof of
purchase (a receipt that shows the purchase
date, a product registration certicate of the
Website, and other relevant information). Take
necessary measures to protect the product. In
order to get a refund or replacement, you must
include the whole package as it was purchased.
Free-of-charge Service
Sena will provide free-of-charge repair or
replacement service for the product when
product defects occur within the scope of the
product warranty during the warranty period.
Charged Service
Sena will provide charged repair or replacement
service for the product when the product
warranty period has been expired or when the
product damage is beyond the scope of the
product warranty. For further information on
charged service, you may contact the service
center of Sena.
Return for Full Refund
Should you not agree to the terms and
conditions explained above, you may return the
product for a full refund. To get a refund, within
14 days from the purchase date you must return
the product to the seller in such a condition as it
was purchased.
Unless you return the product within 14 days
from the purchase date, you will have read and
agreed to all the terms and conditions explained
above, and Sena will not be liable for any claim
for damages related with the product.

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