Samsung Electronics Co A4000 Inkjet Multi-Function Printer User Manual Gettysburg56

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NOTICE
 Compaq Computer Corporation
COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office.
Microsoft and Windows are trademarks of Microsoft Corporation.
All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document
is subject to change without notice.
The information in this publication is subject to change without notice and is provided “AS IS” WITHOUT WARRANTY
OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH
RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL,
SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES
FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN
IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING SHALL
APPLY REGARDLESS OF THE NEGLIGENCE OR OTHER FAULT OF EITHER PARTY AND REGARDLESS OF
WHETHER SUCH LIABILITY SOUNDS IN CONTRACT, NEGLIGENCE, TORT, OR ANY OTHER THEORY OF
LEGAL LIABILITY, AND NOTWITHSTANDING ANY FAILURE OR ESSENTIAL PURPOSE OF ANY LIMITED
REMEDY.
The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products.
Nothing herein should be construed as constituting a further or additional warranty.
Compaq A4000
First Edition
CONTENTS
USING THIS GUIDE................................................... 1
PRINTING ................................................................ 33
Getting the Latest Version ......................................... 1
Text Conventions in This Guide................................ 1
Special Messages....................................................... 1
Printing a Document ................................................33
Changing the Printer Properties ...............................33
Accessing the Control Program ...............................34
GETTING STARTED.................................................. 3
FAXING.................................................................... 37
Step 1: Unpack the Box ............................................. 3
Step 2: Choose a Location for theA4000.................. 4
Step 3: Prepare the A4000 for Use ............................ 4
Step 4: Set Up the Document Trays .......................... 4
Step 5: Connect the AC Power Cord ......................... 5
Step 6: Install the Ink Cartridges ............................... 5
Step 7: Connect the Telephone Line Cord................. 6
Step 8: Check Phone Line ......................................... 6
Step 9: Load Paper..................................................... 7
Step 10: Connect the USB Printer Cable ................... 7
Preparing Documents for Faxing .............................37
Loading the Documents ...........................................37
Sending a Fax Using the Control Panel ...................37
Advanced Faxing Features.......................................38
Speed Sending..........................................................39
On Hook Dialing (OHD)..........................................39
Confirming Transmission ........................................40
Redial .......................................................................40
Automatic Redial .....................................................40
Receiving a Fax........................................................40
Fax Forwarding........................................................41
Using the Compaq Control Form to Fax..................42
COMPAQ A4000 SOFTWARE INSTALLATION ....... 9
Description of Programs and Drivers ........................ 9
System Requirements ................................................ 9
Installing the Software............................................. 10
COMPAQ A4000 CONTROLS AND FEATURES.... 11
COMMON PROCEDURES....................................... 13
Using the A4000 Monitor Program ......................... 13
Changing Default Settings....................................... 14
Stand Alone Operation ............................................ 14
Setting the Date and Time ....................................... 14
Printing Reports....................................................... 15
Changing Print Cartridges ....................................... 16
Aligning Print Cartridges......................................... 17
Cleaning Print Cartridges ........................................ 18
Installing and Using the Photo Cartridge................. 19
Loading Different Sized Paper ................................ 20
Printing on Envelopes.............................................. 20
Calibrating the Scanner ........................................... 21
Front Control Panel Setup Button............................ 22
USING THE COMPAQ A4000 SETTINGS UTILITY 23
Accessing the Settings Utility.................................. 23
Main Settings Window ............................................ 23
Print Settings ........................................................... 24
Fax Settings ............................................................. 24
Advanced Fax Settings ............................................ 25
Speed Send Settings ................................................ 26
Copy Settings........................................................... 27
Scan Settings ........................................................... 28
Control Form Settings ............................................. 29
CONTROL FORM .................................................... 31
Using the Control Form to Copy ............................. 32
Using the Control Form to Scan .............................. 32
Using the Control Form to Fax................................ 32
COPYING................................................................. 43
Preparing Documents for Copying...........................43
Using the Copy/Scan Sleeve ....................................43
Loading the Documents ...........................................43
Copying....................................................................43
Copying using the Control Form..............................43
Advanced Copy Features .........................................44
SCANNING .............................................................. 45
Preparing Documents for Scanning .........................45
Using the Copy/Scan Sleeve ....................................45
Loading the Documents ...........................................45
Scanning...................................................................45
Scan to Email ...........................................................45
Scan to Applications ................................................46
Scanning with the Computer....................................46
Scanning with the Compaq Control Form................46
Advanced Scanning .................................................47
MAINTAINING YOUR A4000................................... 49
ALTERNATE SETUPS ............................................ 51
Using the A4000 Extension Feature ........................51
Sharing a Telephone Line with Other Devices ........51
DRPD.......................................................................52
Connecting and Configuring Equipment..................52
BASIC TROUBLESHOOTING................................. 55
Clearing Document and Paper Jams ........................55
Error Messages.........................................................56
Correcting Problems ................................................61
REGULATORY AND SAFETY NOTICES................ 66
INDEX
Using This Guide
Getting the Latest Version
The latest version of this guide is included on the
Compaq A4000 CD, and it is installed with your
Compaq A4000 software. Please refer to the installed
User Guide for the most recent information.
Text Conventions in This Guide
The examples below identify and explain specially
formatted text that is used throughout this guide.
• The names of your keyboard keys, A4000
control panel buttons, and certain software
instructions appear in a bold type. For example,
Home, End, Tab, Start, Setup, or Cancel.
• Some keys must be pressed at the same time to
perform a task. We show this with the key names
and the plus (+) symbol; for example, Ctrl+Home.
• When we discuss hard drives and diskette drives,
we use capital letters to identify the drives; for
example, drive A.
• Software is stored in directories on the hard
drive. These directories are called folders. We
also show them in capital letters, for example,
MY FOLDER.
• Sometimes, you will need to type information
and press the Enter key. You will be told to
“enter” this information.
• Sometimes, you will need to type information
without pressing the Enter key. You will be
asked to "type" this information.
• Sometimes you will enter a command into a text
box. This is similar to older operating systems.
We show these commands in lower case and
bold type; for example, install or a:\install.
Special Messages
The following words and symbols have special
meaning in this guide:
Locating Help
Compaq provides you with several resources to help
you learn about your Compaq A4000. A few of these
resources are:
Basic Troubleshooting
The Basic Troubleshooting chapter of this guide shows
how to fix many common All-In-One related issues.
Index
Look for specific topics in the index at the end of this
guide. Look for a topic by name, such as “printer” or,
try looking for the action word, such as "printing a
file."
Service and Support
If you need further technical support, you can contact
Compaq using our Internet site, or by telephoning one
of our technical support centers. Our web site is
located at:
www.compaq.com
Compaq's Technical Support telephone numbers, by
region, are located in the Limited Warranty Statement.
Be sure you know the serial number for your A4000 before you call
technical support. The serial number is located on the rear of the
machine. Write this number below for future use.
Model and Serial Numbers
Model Number:
A4000
Serial Number:
Purchase Date:
Store Name:
Getting Additional Help
Text set off in this manner presents specific instructions,
commentary, sidelights, or interesting points of information.
Application Help
CAUTION: Text set off in this matter indicates that failure to follow
directions could result in equipment damage or loss of information.
Many software programs or applications have Help
files. To access Help for a specific application, you
need to be using that program. Click Help on the menu
bar, or press the F1 key.
2
Getting Started
Step 1: Unpack the Box
When unpacking the box containing your Compaq A4000 All-In-One, make sure that all of the items listed below are
included. If there are any missing or damaged parts, return the All-In-One in its original packaging to the place of purchase.
Box Contents
1 One Compaq A4000 All-In-One—use the All-In-One for all of your
printing, faxing, copying, and scanning needs.
One document exit tray—supports the original document when faxing,
copying, or scanning is complete.
One AC power (electrical) cord—plugs into the rear of the All-In-One
to supply electrical power.
The telephone cord—plugs into the A4000 telephone line jack.
Two ink cartridges—1 color cartridge and 1 black cartridge.
CD-ROM—contains the software drivers and application software
required to operate the A4000.
Not Shown:
• One copy/scan sleeve—for faxing, copying, and scanning. Protects
photographs to be scanned. Also allows you to scan irregular size
paper.
• Documentation—provides the information required to set up, operate,
and maintain the A4000. Your documentation also provides important
safety information, your Limited Warranty Statement, and
troubleshooting tips.
Purchase Separately
Printer cable—The Compaq A4000 uses a standard USB cable (A Plug/B
Plug). This cable is not included with your All-In-One and must be
purchased separately.
Photo cartridge —The color cartridge that comes with your A4000 will
provide excellent near photo-quality color printing. However, an optional
photo cartridge is also available for even higher quality results. You may
purchase this cartridge separately.
Step 2: Choose a Location for the A4000
To help guarantee trouble-free operation of your
A4000, place it on a flat, stable surface. Leave enough
space behind and in front of the A4000 to allow for
easy paper loading, document removal, and for
opening the control panel.
CAUTION: Do not place the A4000 in direct sunlight, near heat
sources or air conditioners or in dusty or dirty environments.
Extend the Document Trays
The A4000 ships with the document input/exit tray
already installed.
To support documents before and after printing,
faxing, copying or scanning, remove the packing tape
and extend all of the trays by pulling up and unfolding
the extensions.
The A4000 appears as illustrated:
Step 3: Prepare the A4000 for Use
When you take the A4000 out of the box, note that it
was packaged to protect it during shipping. Before you
use the A4000, make certain that you remove all of the
following items:
• Tape
• Packing materials
CAUTION: For instructions on removing the packing material, see the
Compaq A4000 All-In-One setup poster.
Step 4: Set Up the Document Trays
The A4000 uses several trays to support your paper
documents.
Document Exit Tray
To install the document exit tray:
1. Align the latches on the tray with the slots on
the front of the All-In-One.
2. Slide the tray latches into the appropriate slots
until the latches lock into place.
Installing the document exit tray
Extending the paper trays
Step 5: Connect the AC Power Cord
Step 6: Install the Ink Cartridges
This section shows you how to connect the A4000 to
the electrical outlet using the AC power cord.
1. Lift the control panel by grabbing the panel along
the top edge.
1. Connect one end of the AC power cord into the
2. Pull the control panel forward.
back of the A4000.
2. Connect the other end into a standard AC power
outlet (110V-240V~, 60Hz).
Connecting the AC Power Cord
CAUTION: Make certain that you plug the cord into a grounded
(three-prong) wall outlet. Using an outlet that is not grounded may
damage the A4000.
After you have plugged in the A4000, the date and
time may be blinking on the display. Your PC sets and
maintains the date and time for you. However, if you
are using the A4000 as a standalone machine, see
“Setting Date and Time” in the Common Procedures
chapter.
Lifting the control panel
3. Lift the ink cartridge access door. For better
access, stow the document input tray away. The
cartridge carriage will move to the center.
Compaq recommends that you leave the A4000 on
at all times. The A4000 goes into an energy saving
mode when not in use. However, if you want to
turn off the A4000, unplug the power cord.
Lifting the ink cartridge access door
4. Remove the new ink cartridge from its
packaging. Hold the ink cartridge by the black
areas or colored top only.
5. Remove the tape covering the print head by
carefully pulling on the yellow tab. Be sure to
remove all of the tape.
CAUTION: Do not touch the gold contact area of the print cartridge.
6. Insert the bottom of the black ink cartridge into
the right carriage slot. Press back until the
cartridge snaps firmly into place.
Step 7: Connect the Telephone Line Cord
This section shows you how to connect the telephone
line cord to the A4000. You may also choose to add an
extension telephone, answering machine or computer
modem. If you have a single telephone line, this allows
you to use your telephone when you are not faxing.
For more information on connecting an extension telephone or other
optional equipment to the A4000, see the “Alternate Setup” section.
To connect the telephone line cord:
1. Plug one end of the telephone line cord into the
socket marked LINE on the left side of the
A4000.
2. Plug the telephone line cord into a standard
telephone wall jack.
Installing the printer cartridge
7. Insert the bottom of the color ink cartridge into
the left carriage slot. Press back until the
cartridge locks firmly into place.
If the ink cartridges move loosely in the carriage, they are not
locked into place. They are also color coded to help with their
installation..
8. Close the ink cartridge access door and the
control panel. Press firmly at the top center of
the control panel until it snaps closed. The
following message displays on the LCD panel:
Connecting the Telephone Line Cord
Step 8: Check Phone Line
If you have connected the telephone line, press
Start. You should hear a dial tone. If you hear a
dial tone, you are properly connected. Press Stop to
hang up.
If you do not hear a dial tone, verify that the telephone
line cord is connected securely into the wall and into
the socket of the A4000 marked LINE.
9. Press Start.
An Cartridge Alignment page will print. Once it
has finished printing, you will be prompted to enter
values to properly align your cartridges. This is
necessary for optimal print quality. See “Aligning
Print Cartridges” in the Common Procedures
chapter of this guide for instructions on entering the
alignment values.
Step 9: Load Paper
You can load up to 100 sheets of plain paper into the
paper input tray.
To load paper into the A4000:
1. Insert the paper into the paper input tray. Make
certain the side you want to print on is facing
you. Orient the head of the paper so that the
head is facing down.
2. Align the paper with the paper guide. Squeeze
the left paper guide and move it to the right to
match the width of the paper.
before printing on that paper. See the “Loading
Different Sized Paper” section of the Common
Procedures chapter for instructions. The software must
be installed before the paper size may be set in the
printer software.
Step 10: Connect the USB Printer Cable
IMPORTANT: The printer cable is not included with
your unit. You must purchase a USB cable separately.
To connect the USB printer cable:
1. Connect one end of the USB printer cable to the
printer port on the rear of the A4000.
2. Connect the other end of the USB printer cable
to the USB printer port on the front or rear of
your computer.
Connecting the USB Printer Cable
Inserting paper into the A4000
The A4000 emits warning beeps or tones when the
paper tray is empty due to one of the following
reasons:
• The paper does not load when starting to print a
job.
IMPORTANT: If your computer is on when you
connect the USB cable, Windows will detect the
Compaq A4000 and will ask you for the driver disk.
Select the Cancel button on the dialog that appears.
You are now ready to start the software installation.
Proceed to the Compaq A4000 Software Installation
chapter that follows.
• The printer runs out of paper while printing.
The LCD panel will then display the following
message:
To start or continue the print job, install more paper
into the paper input tray then press the Form Feed
button.
IMPORTANT: If you load any paper other than
8 ½” by 11”-sized paper into the paper input tray, you
must change the default paper size. Change the default
paper size in the printer software and on the A4000
Compaq A4000 Software Installation
Although your Compaq A4000 can be used as a stand
alone copier and fax machine, you will get the greatest
benefit from your A4000 by connecting it to your
computer and installing the included software.
Installing the software will allow you to:
• Print from your computer
• Scan images to your computer
• Send images and faxes through email
• Adjust the Compaq A4000 settings
• Use the innovative Compaq Control Form
• Upload image albums to the internet
• Scan documents for word processing
• And more!
Description of Programs and Drivers
The software is located on the A4000 Drivers CD. The
A4000 Drivers CD includes the following software:
Printer Driver
The printer driver tells the computer what kind of a
printer you are using and controls the various settings,
such as print quality and paper type. You define these
settings within the printer driver, which then
communicates the settings to both the computer and
the printer.
Media Browser
Use Media Browser to manage your images. Create
image albums, enhance your images, and post your
albums to the internet.
ReadIRIS (OCR)
With ReadIRIS, you can scan documents and convert
them to text. Load the text files into your favorite word
processor for editing.
System Requirements
Before you start, make sure you have the minimum
computer setup:
• 486 processor (recommend Pentium 100 or better
for optimum performance).
• Microsoft Windows 98 Second Edition,
Windows Millennium, or Windows 2000.
• 32 MB RAM (64 MB RAM or more for
optimum performance, and 128 MB or more for
scanning large images).
• 40 MB available hard drive space (100 MB for a
full installation).
• Additional minimum of 100 MB free hard drive
space recommended for full-color scanning.
• CD-ROM drive required for software
installation.
Scanner Driver
The scanner driver allows you to scan images from any
graphics or OCR (Optical Character Recognition)
applications program that supports the TWAIN
standard; for example, Kodak Imaging, Microsoft
Paint, etc.
IMPORTANT: The Compaq Limited Warranty
excludes the use of the A4000 outside of the country
of purchase. See your Limited Warranty Statement for
more details.
Compaq A4000 Utilities
The Compaq A4000 software allows you to control
how you want to use your Compaq A4000 to print,
fax, copy, and scan.
With the utility software, you can change your
Compaq A4000 settings, set your scanning
applications, enter your Speed Send lists, and send
faxes to email recipients.
You can also use the Compaq Control Form to
automate common scanning, copying, and faxing
tasks.
Installing the Software
Before you start, make sure your computer meets or
exceeds the system requirements for the drivers and
application programs you want to install. See “System
Requirements” listed above.
To install the Compaq A4000 software
1. Turn on your computer and let it complete its
start up into Windows.
2. Plug in the A4000 power cable, then connect
the USB cable to the PC.
3. Windows then detects new hardware.
IMPORTANT: For proper software installation, you MUST cancel the
Add New Hardware wizard!
Windows detects that you have installed the
Compaq A4000 and asks you for the Driver disk.
Select the Cancel button on the above dialog. If you
are starting Windows for the first time, Windows
asks you to select a printer. Again, select Cancel.
4. Put the CD in the CD-ROM drive. The
installation will start after a short period of
time.
If the CD does not run automatically, you will need
to start it yourself:
Click Start Run.
Type x:\setup.exe
(where x is the drive letter for your CD-ROM
drive)
Click OK.
10
5. When the A4000 setup screen appears, follow
the on-screen instructions to complete the
software installation.
Compaq A4000 Controls and Features
Control Locations and Functions
Take a moment to become familiar with the main
components of your A4000.
Control Panel
The control panel is located on the front of the A4000.
Control Panel Features
Front view of the A4000
Controls
Setup
Provides menus to access the system setup,
cartridge maintenance, and print report features.
Menu
Displays features for each operation.
Options
Changes the settings for that feature when
pressed after the menu button.
Stop/Clear
Halts an action or clears an incorrect value. When
multiple jobs are running, use the Option button
to select a job. Press Stop to stop it or Start to let
the job continue.
Control Panel
Accesses the functions of the A4000.
Document Input
Guides
Aligns original document for faxing,
copying, or scanning.
Document Input
Tray
Supports documents for faxing, copying,
or scanning.
Start/Dial
Begin a selected action, such as faxing.
Press this button first for On Hook Dialing (OHD).
Paper Input Tray
Extension
Supports paper.
Form Feed
Paper Exit Tray
Holds printed pages.
Document Exit
Tray
Holds original documents that have been
fed through the A4000 scanner.
Use to continue printing after reloading the paper
tray when it runs out of paper during a print job.
Also removes paper if paper does not exit
completely after printing.
Pause/
Redial
Adds a three-second pause when dialing or dials
the last number called.
#/
Speed Send
Enters the “#” symbol when dialing. If pressed
when system is in the idle state, this button
provides access to the Speed Send menu (Send
to Fax or Email.)
Keypad
Dials a number or selects a value for printing
copies.
10
Compaq
Control Form
Prints out the Compaq Control Form or starts a
task using this form.
11
Scan
Creates electronic files on your host computer
from hardcopy documents.
12
13
Copy
Copies a document.
Fax
Use to fax a document.
11
Rear View
Rear View Features
12
AC power cord connector.
USB port (top right).
Extension (EXT) Line to telephone or answering machine.
Telephone (LINE) to wall jack.
Common Procedures
This section describes several common procedures that
you will need to operate your Compaq A4000. These
procedures include:
• Using the A4000 Monitor Program
• Using the A4000 Settings Utility to set up Print, Fax,
Copy and Scan operations including Speed Send and
Control Form
• Changing Default Settings
• Setting the date and time
• Printing reports
• Changing, aligning, and cleaning print cartridges
• Installing and using the photo cartridge
• Loading different sized paper
• Printing on envelopes
Using the A4000 Monitor Program
The A4000 can only get assistance from the PC to run PC
assisted tasks when the A4000 Monitor Program is
running.
The following A4000 tasks require PC assistance:
• Speed Send operations that include email addresses
and destinations
• All scan operations
• Control Form jobs
For more details on using these procedures, go to the
appropriate chapter in this guide; for example, Faxing,
Copying or Scanning.
It is not necessary to have the A4000 Monitor Program running
for any Print, Copy, or Scan operations initiated from your PC.
• Calibrating the scanner
• Using the SETUP button on the control panel
Once the printer is powered and connected to the PC by
the USB cable and the software is installed, the A4000
monitor program will start running when the system is
powered up. When the A4000 Monitor Program is
running, the following icon will appear in the system tray.
If a PC assisted task is in progress, the icon is animated.
While your cursor is over the icon, click the left mouse
button to bring up the A4000 Settings utility. For more
details on using the utility, see “Compaq A4000 Settings
Utility” later in this chapter.
Right click on the icon to display the Monitor menu.
From the menu, you can access the Settings Utility, the
Printer Control Program, or the Printer Properties. You
can also choose to shut down the A4000 Monitor
Program. This is useful if you want to disable the A4000
from using the host PC.
If the A4000 is not connected or there is a communication
problem, a red ‘X’ will appear on the above icon.
13
Changing Default Settings
The computer-based Compaq A4000 Settings Utility
provides a simple user interface to change and set up the
following features of the A4000:
• Print
• Fax
• Copy
• Scan
Setting the Date and Time
A blinking date and time in the LCD panel will indicate
that there has been a power failure and the time may have
lost accuracy. If the power is off for more than an hour,
the correct date and time will be lost.
When the PC is connected it can automatically detect this
condition and reset the date and time when power is restored.
• Compaq Control Form
The date and time can be set from the computer using the
Compaq A4000 Settings Utility or from the A4000
control panel.
To access the A4000 Settings Utility, use either of the
following methods:
Setting the Date and Time using the Settings
Utility
• Click Start Programs Compaq A4000 All-InOne Compaq A4000 Settings Utility.
To change the date and time from the computer:
• Speed Send
-or• Left click on the A4000 Monitor Program icon located
in the system tray.
For more details on the default settings, see the “Compaq
A4000 Settings Utility” section later in this chapter.
Stand Alone Operation
When the A4000 is not connected to a computer, or the
computer is not on, the A4000 can perform the following
tasks:
• Send and receive faxes.
• Make black and white or color copies
• Support the following setup functions:
Change, clean and align the cartridges
Print reports
Change the receive mode
Select paper size and fax receive print quality
For more details on using these procedures, go to the
appropriate chapter in this guide; for example, Faxing,
Copying, Scanning and “Control Panel Setup Button.”
If you attempt a task that requires the PC while the PC is not
available, the A4000 will display a “PC not available” message.
1. Run the Compaq A4000 Settings Utility by
clicking on the A4000 Monitor icon.
2. Select the Fax button.
3. Select the Advanced button.
4. Select the check box to “Get date and time from
the computer.” Alternately, if this box is not
checked, you can enter the date and time.
5. Close the Settings Utility to update the time on the
A4000 display.
Setting the Date and Time using the A4000
You can set the date and time from the A4000 control
panel when the A4000 is used in standalone mode, using
the following steps:
1. Press the Setup button. Date and time is the first
menu item in the Setup menu.
2. Enter two digits for the month. For example, enter
01 for January. Note that as you enter valid
information, the top line displays the updated date
and time.
3. Enter two digits for the day. For example, enter 07
for the 7th.
4. Enter two digits for the year. For example, enter 00
for 2000, or 01 for 2001.
5. Enter two digits for the hour. For example, enter
02 for 2 PM.
6. Enter two digits for the minute. For example, enter
45.
7. Enter 1 for AM or 2 for PM.
You can also use the Options button on the A4000 to step
through or skip over the current settings. If you only want
to change the hour, press the Options button until the hour
is displayed and then enter the new hour. Pressing Stop at
any time uses the last valid date and time entered.
14
Printing Reports
Transmission Report Default Settings
When you send a fax from the A4000, you can choose to:
• Print a report if there is an error sending the fax
(this is the default setting)
• Always print a confirmation report
• Never print a confirmation report
To make your selection, use the Message Confirm pulldown box in the Fax section of the Compaq A4000
Settings Utility.
Fax Confirmation Report
From the control panel you can print out a confirmation
report for the last fax sent.
1. Press Setup
2. Press the Menu button once. The LCD panel
displays the following message:
Speed Send List
The Speed Send List contains all of the current Speed
Send names with their fax numbers and/or email
addresses.
To print the Speed Send List report, use the following
procedure:
1. Press Setup
2. Press the Menu button until Print Report is
displayed in the top of the display
3. Press the Options button to select Speed Send List
4. Press Start to print the report
To access or edit the Speed Send List, use the A4000
Settings Utility. For more information, see the “Speed
Send” and “Control Form Setup” sections in this
chapter.
Self Test
The Self Test Report prints a nozzle test pattern along
with some service information that may be required
during a service call.
To print the Self Test report, use the following procedure:
1. Press Setup
3. Press Start to print the report.
Transmission and Reception Logs
Logs for faxes received or sent by the A4000 are stored in
the A4000 and can be printed out on request or
automatically every 40 transactions. Note that only the
last 40 transactions are kept. To print a report, use the
following procedure:
2. Press the Menu button until Print Report is
displayed in the top of the display
3. Press the Options button to select Self Test
4. Press Start to print the report
1. Press Setup.
2. Press the Menu button until Print Report displays
in the top line of the LCD panel.
3. Press the Options button to select the log you want
to print.
4. Press the Start button to print the report.
Fax logs will be printed automatically if the
“Automatically print fax logs” box is checked in the
Advanced Fax Settings section of the A4000 Settings
Utility.
15
Changing Print Cartridges
CAUTION: When changing cartridges, avoid touching the motor
located in the front right corner load area, as it can be hot.
The system can keep track of the ink level in each of the
three cartridge types: black, color, and photo. When you
tell the system that a new cartridge has been installed, the
ink level for that cartridge type is set back to full.
If you tell the system that you are installing an old
cartridge, the ink level for that cartridge type is not reset.
This allows exchanging the black and photo cartridge as
required while maintaining the ink level for both. You can
also use the old selection when you take a cartridge out
for cleaning. For more information, see the “Cleaning
Print Cartridges” section in this chapter.
3. Close the cartridge access door and the control
panel. Press firmly on the top center of the control
panel until it snaps into place. The LCD panel
displays the following message:
4. Press Start if you did not change any cartridges. If
you changed a cartridge, press the Options button
until the correct answer displays on the LCD
panel. Press Start.
Changing Print Cartridges using your
Computer
1. Access the Compaq A4000 Printer Control
Program by right-clicking the A4000 Monitor icon
in your system tray, or by clicking
Start Program Compaq A4000 All-InOne Compaq A4000 Control Program.
2. Select the Cartridges tab.
3. Click the Install/Change Cartridges button.
4. Lift the control panel by pulling toward you on the
edge nearest the LCD display.
5. Lift the cartridge access door.
6. Replace/install the selected cartridge.
7. Close the cartridge access door.
8. Close the control panel. Press firmly on the top
center of the control panel until it snaps into place.
5. If you select New Left or New Both cartridges in
Step 4, press the Options button until the correct
answer displays on the LCD panel. Press Start.
9. Click the button that indicates which cartridge is
being installed. If it is a new cartridge, be sure to
verify that the correct type is selected: standard or
high yield.
10. Installing new cartridges requires an alignment
check and an alignment pattern will automatically
print. Go to step 4 of “Aligning Print Cartridges
from the Computer” in this chapter.
11. When re-installing old cartridges, the alignment
procedure is optional.
Changing Print Cartridges using the A4000
1. Lift the front control panel by pulling toward you
on the edge nearest the LCD display.
2. Lift the cartridge access door. Replace/install the
selected cartridge. Install the color cartridge in the
left position, and the black or photo cartridge in the
right position.
16
6. If you select New Right or New Both cartridges in
Step 4, press the Options button until the correct
answer displays on the LCD panel. Press Start.
under it. Your pattern may have more letters than
those shown below.
7. If you select Old Right cartridges in Step 4, press
the Options button until the correct answer displays
on the LCD panel. Press Start.
8. If any new cartridges were installed, then an
alignment is required. An alignment pattern
automatically prints. Go to step 6 of “Aligning
Print Cartridges” in the next section below.
Aligning Print Cartridges
Cartridge alignment can be done from the computer by
using the Compaq A4000 Printer Control Program, or
from the A4000 front control panel.
The print cartridges should be aligned after installing a
new print cartridge or if the black portions of graphics do
not align with the color portions. The alignment pattern
automatically prints after installing a new cartridge.
6. Locate the number under the alignment pattern that
comes closest to forming a perfectly straight line
from each group on the test page. For example, in
sample group A above, pattern 5 comes closest to
forming a straight line.
7. Enter the number you chose as the appropriate
alignment setting for each group in the dialog box.
Use the Up and Down arrow keys.
8. Click OK after you have entered a number for each
of the groups.
Aligning Print Cartridges using the Computer
Aligning Print Cartridges using the A4000
To print the alignment pattern:
To print the alignment pattern:
1. Access the Compaq A4000 Printer Control
Program by right clicking on the A4000 Monitor
icon, or by clicking Start Programs Compaq
A4000 All-In-One Compaq A4000 Control Program.
1. Press Setup.
2. Press the Menu button until the following message
appears on the LCD panel:
2. Click the Cartridges tab on the A4000 Printer
Control Program.
3. Click the Align Cartridges button. The alignment
test page will print and the “Ink Cartridge
Alignment” dialog box will appear on your screen.
4. Enter the alignment information.
5. Depending on the cartridge combination you have
installed on your printer, the A4000 prints a test
page with two or more alignment patterns similar
to those shown below. Each pattern has a number
3. Press Start. The Cartridge Alignment page prints.
4. Enter the Cartridge Alignment information.
Depending on the cartridge combination you have
installed in your printer, a test page with one or
more alignment patterns similar to the ones shown
17
below is printed. Each pattern has a number under
it.
Cleaning Print Cartridges
There are approximately 200 nozzles on each of the
cartridges. Depending on the cartridge type, the nozzles
are all one color (black) or split into 3 groups of different
colors (color or photo).
Cleaning the ink jet nozzles on the print cartridges
improves the print quality.
There are several situations that can result in some of the
nozzles not working properly.
• If the cartridge is new, it may take a couple of
cleaning cycles to get all of the nozzles working.
• If the printer has not been used for an extended
period of time, the cartridges may not function
properly.
• A build up of ink on the bottom of the cartridge may
affect the cartridge performance.
• If the cartridge is running out of ink, the cartridge
will not function properly. In this case, cleaning the
cartridge will not help the nozzles to fire. You must
replace the ink cartridge.
There are two methods to clean the ink cartridges:
5. Locate the number under the alignment pattern that
comes closest to forming a perfectly straight line
from each group on the test page. For example, in
sample group A, pattern 5 comes closest to
forming a straight line.
6. Enter the 2-digit number on the keypad using a
leading 0 for the “A” alignment pattern, if
necessary. In this example, press the 0 and 5
buttons. The LCD panel displays the following
message:
• Clean and nozzle test, which can be done from the
A4000 control panel or the computer.
• Wiping the print cartridge nozzles.
Cleaning the Cartridges using the Computer
1. Access the Compaq A4000 Printer Control
Program by right clicking on the A4000 Monitor
icon, or by clicking Start Programs Compaq
A4000 All-In-One Compaq A4000 Control Program.
2. Click the Cartridge tab, then click on the Clean
Print Nozzles button. The cleaning pattern prints.
Cleaning the Cartridges using the A4000
1. Press Setup.
2. Press the Menu button until the following message
appears on the LCD panel:
7. Re-enter the alignment value if an out of range
two-digit number was entered.
If the displayed value is correct, press the Options button to
proceed to the next pattern. Use the Clear button if you make a
mistake and need to back up.
8. Repeat steps 6 through 8 for the remaining printed
out patterns. Note that the number of patterns
printed depends on the cartridge types installed.
18
3. Press Start.
Checking the Cartridge Cleaning Printout
1. Examine the test pattern.
The example below shows a test pattern of all nozzles
functioning correctly. The first pattern printed in each
group is from the black (or photo) cartridge. The
second one is from the color cartridge.
Cleaning the print cartridges
When cleaning the color print cartridge, wipe the nozzles
in one direction so the colors do not mix.
To dissolve dried ink, hold a damp cloth against the
nozzles for about three seconds. Gently blot and wipe dry.
1. Allow the copper-colored area to dry.
2. Compare the diagonal line above the printed bars
to the diagonal line below the printed bars.
Look for a break in the diagonal lines. A broken line
indicates clogged nozzles.
If the bottom line still has breaks, but fewer than the
top line, run the test two more times. If the print
quality is satisfactory after running the test three times,
the print nozzles are clean. You do not need to
complete the remaining steps.
If the print quality of both lines is not satisfactory after
running the test three times, perform the following
steps:
a. Remove and reinstall the print cartridge. For
more information, see the “Changing Print
Cartridges” section in this chapter.
b. Repeat the nozzle test.
c. Wipe the print cartridge nozzles if the lines are
still broken.
Wiping the Print Nozzles
Wipe the print nozzles only if you have already cleaned
the print nozzles but the print quality is still not
satisfactory.
Wiping the print nozzles removes dried ink from the
nozzles. To wipe the print nozzles:
1. Remove the print cartridge from the printer.
2. Use a dry tissue to gently clean the entire copper
colored area including the nozzles and contacts.
2. Reinstall the print cartridge and repeat the nozzle
test.
Be sure that you select Old when re-installing the cartridge.
This will ensure the current ink count remains accurate.
3. Remove the cartridge if the nozzle test line is still
broken. Wipe the print cartridge carrier contacts
with a tissue or soft cloth.
Installing and Using the Photo Cartridge
The optional photo cartridge gives excellent, near photo
quality printing when used in conjunction with specialty
coated or photo papers.
When you wish to use a photo cartridge, replace the black
cartridge (right carriage position) with the photo
cartridge. Store the black cartridge in the case provided
with the photo cartridge.
To change the photo or black cartridge, use the install
cartridge procedure described in the “Changing Print
Cartridges” section of this chapter. To ensure correct ink
level records are maintained, always select old when
installing a used black or used photo cartridge. Use new
only when installing a new cartridge.
The ink level for one used ink cartridge of each type
(color, black, and photo) is tracked. The use of a second
old cartridge of the same type disrupts ink tracking and
will result in incorrect ink level reporting and possibly
lost faxes.
When you have finished using the photo cartridge,
immediately swap it with the black cartridge.
The reasons for replacing the photo cartridge with the
black ink cartridge are:
19
• Photo cartridges should be used for printing
pictures. Using it for normal faxing and black
printing operations will prematurely deplete the
black ink in the photo cartridge.
3. Press the Options button until the desired paper
size appears on the LCD panel.
• Printing black with the photo cartridge installed will
be much slower than using the black cartridge.
• Normal incoming faxes cannot be printed when the
Photo cartridge is installed. They will be saved to
memory so you may print them later.
Always store the unused black or photo cartridge in the storage
container provided with the photo cartridge.
Loading Different Sized Paper
The A4000 supports A4, Letter, and Legal sized paper in
the paper input tray.
To load paper into the A4000:
1. Extend the paper support on the paper input tray.
2. Insert the paper into the paper input tray. Orient
the paper so that the head of the paper is facing
down, and the side you want to print on is facing
you.
3. Align the paper with the paper guides. Squeeze the
paper guide and move it to the right to match the
width of the paper.
For standalone copy and fax operations make sure that
you select the correct paper size.
It may be necessary to change the paper size in two places.
Use the Settings utility or the Front Panel to change the paper
size for fax and stand-alone copying. Use Printer Properties to
set the paper size for PC printing and PC assisted copying.
Setting Paper Size using the Settings Utility
1. Access the Compaq A4000 Settings Utility by
clicking on the A4000 Monitor icon, or click
Start Programs Compaq A4000 All-InOne Compaq A4000 Settings Utility.
2. Select the Fax button.
3. Select the size of the paper from the Paper Size
drop down box.
4. Close the Settings Utility.
4. Press Stop to return to the ready state. The last
paper size displayed is the size that will be used.
Setting the Paper Size for Computer Printing
1. Open the PRINTERS folder by clicking on
Start Settings Printers.
2. Click with the right mouse button on the Compaq
A4000 icon, then select Properties.
3. Select the Paper tab.
4. Select the size and type of paper installed.
5. Click OK.
Printing on Envelopes
Preparing Envelopes for Printing
The following envelopes are not recommended because
they may cause jams or smears, or may damage the
A4000.
• Envelopes with windows, holes, perforations,
cutouts, and double flaps
• Envelopes made with special coated paper or deeply
embossed paper
• Envelopes containing letters
Loading an Envelope
Before you can print on an envelope, you must select the
envelope as your paper size. Refer to the printing
documentation of your word processing software for
instructions on how to do this.
1. Remove the paper from paper input tray.
1. Press Setup.
2. Load envelopes to the right (viewed from front).
The side you will be printing on should be facing
you.
2. Press the Menu button until the following message
appears on the LCD panel:
3. Squeeze and slide the paper guide so that it
touches the envelopes.
Setting Paper Size using the Front Panel
4. Set up the application to print on the size of the
envelope loaded. You can set up the print size
from the Properties button of the Print dialog box.
5. Print the envelope(s).
20
Calibrating the Scanner
The scanner may need calibrating if you see vertical
streaks in your scanned or copied images. This procedure
is also recommended after cleaning the document
scanner. See the Maintaining Your A4000 chapter in this
guide.
To re-initialize the scanner calibration, complete the
following steps:
1. Place a clean, white sheet of paper in the document
input tray.
2. Press Setup on the A4000 front control panel.
3. Press the Menu button twice. MAINTENANCE will
appear in the top line.
4. Press the Options button twice. SCANNER INIT will
appear in the bottom line of the display.
Inserting an envelope
When printing is complete:
5. Press Start.
6. The calibration process will take about one minute.
1. Replace the printer paper in the paper input tray.
2. Squeeze and slide the paper guide so that it
touches the paper.
21
Front Control Panel Setup Button
From the Setup button on the All-In-One control panel, you can select the following features. Most of the features along with
many more features are available from the Compaq A4000 Settings Utility on your computer.
To access the Setup button features:
1. Press the Setup button.
2. Press the Menu button to cycle through Setup button features.
3. Press the Options button to change the settings.
Setup Button
Menu
Options
Description
Date/Time
•
•
•
•
•
•
•
Month/Day/Year
Hour/Minute/AM/PM
Fax Confirm
Transmit Log
Receive Log
Speed Send List
Self Test
These options allow you to change the date and time.
Maintenance
•
•
•
Cartridge Clean
Cartridge Align
Scanner Init
Use Cartridge Clean when the Self Test page shows a clogged nozzle.
Use Cartridge Align when the printed text looks jagged.
Use Scanner Init to recalibrate the scanner after cleaning the scanner or when vertical
stripes are visible in scanned images.
Press the Start button to initiate the selected report.
Paper Size
•
•
•
•
•
•
•
•
•
Letter
Legal
A4
Silent
Low
Mid
High
Letter Quality
Draft Quality
Use this feature for fax printing and standalone copy functions only. The size of paper
loaded into the paper input tray should always be selected here.
Fax Forwarding
•
•
•
Off
Forward
Print/Forward
Fax Forwarding allows you to forward your faxes to another fax machine. Select Off to
turn Fax Forwarding off, Forward to forward your faxes, and Print/Forward to print
your faxes locally as well as forward them. .For more information, see the chapter on
Faxing, and the Using the Compaq A4000 Settings Utility chapter.
Fax Receive Mode
•
Tel
•
Ans/Fax
•
Fax
•
•
DRPD
Learn
The Tel setting allows you to use an extension telephone and start the fax by pressing
*9* on the handset if an incoming fax is heard.
The Ans/Fax settings allow an answering machine to be attached to your A4000. When
a call comes in, the fax senses the fax tones. If it doesn’t sense these tones, then the
answering machine allows the caller to leave a message.
The Fax setting should be used when the A4000 is attached to a dedicated Fax
telephone line.
The DRPD mode is available once a distinctive ring pattern is learned.
Print Report
Ringer Volume
Fax Print
Setup DRPD
22
The Fax Confirm Report prints a report for the last fax sent.
The Transmit Log lists the faxes that were sent.
The Receive Log lists the faxes that were received.
The Speed Send List lists the Speed Send numbers and names.
The Self Test checks that the printer is functioning correctly.
Press the Start button to initiate the selected report.
Select Silent for quiet fax reception. When selected, error tones are not generated.
Use these settings to adjust the ringer volume.
Use Letter Quality for the best quality print.
Use Draft Quality to print faster and use less ink.
Press Start to set the A4000 to learn the next ring pattern. Call the Fax telephone
number from another telephone within three minutes. You must have the DRPD
Service enabled by your telephone company.
Using the Compaq A4000 Settings Utility
Settings Utility Overview
The A4000 Settings Utility allows you to change the
default settings of your A4000 All-In-One. For
instance, if you make a copy by pressing the Copy
button and then Start, the default copy settings will be
used.
Main Settings Window
The main settings window is the starting point for
accessing all of the A4000 settings. Select one of the
buttons to change the default settings of the
corresponding All-In-One feature (Fax for Fax
settings, Copy for Copy settings, and so on).
The default copy setting is Black Normal. If you
normally perform color copies, you can change the
default to Color Normal instead by using the Settings
Utility. You can customize dozens of settings to suit
your preferences.
You can always make a temporary change for a
specific job (for instance, changing the mode to Color
Best while performing a copy). When you are finished
with the current job, the A4000 will default back to the
settings you have chosen with the Settings Utility.
Accessing the Settings Utility
There are a number of ways to access the A4000
Settings Utility:
• From the Start button:
Click Start Programs Compaq A4000 All-InOne Compaq A4000 Settings Utility.
The Main Settings Window
• From the system tray, left click on the A4000
Monitor icon, as shown below:
You can make changes to your A4000 settings even when your
A4000 is not connected to your computer. Any changes will be
sent to the A4000 the next time it is connected.
• From the system tray, right click on the A4000
Monitor icon, and select A4000 Settings from the
menu that appears.
IMPORTANT: Your settings changes are sent to the
A4000 after you press the Ok button, the Close button,
or the [x] close button.
The A4000 Monitor Right Click Menu
23
Fax Type
Print Settings
Select the Print button from the main settings window
to access the Print Settings.
The Fax Type determines the type of fax to be sent,
either Black, Black Photo, or Color. This will be the
format used when sending the fax through email as
well.
When sending color faxes, the receiving fax machine will print
in color only if it supports color. Otherwise the fax will be sent
as a traditional black and white fax.
Fax Resolution
Select Standard, Fine, or Super Fine resolution.
Print Quality
When a fax is received, it will be printed using draft or
letter quality. If you receive a lot of junk faxes, you
should use the Draft setting to reduce the amount of
ink used.
Fax Contrast
Print Settings Window
The Print Settings gives you access to the Control
Program and the Printer Properties.
For more information on using the Control Program and Printer
Properties, see the Printing chapter later in this manual.
Fax Settings
Select the Fax button from the main settings window
to access the Fax Settings.
Lighten or darken your faxes with Fax Contrast.
Receive Mode
The Receive mode controls how your fax answers
incoming calls. See the Faxing chapter later in this
manual for a full description of the possible modes.
Message Confirm
By default, the A4000 will print a message
confirmation report only when it encounters errors
while sending a fax. You can turn confirmation on for
all faxes, or turn it off completely.
Auto Reduction
Auto Reduction will reduce incoming faxes so they fit
on the selected paper size.
Paper Size
The A4000 supports letter, legal, and A4 sized paper.
Fax ID and Name
This information appears at the top of your outgoing
faxes. We recommend setting the Fax ID to your fax
phone number, and set Name to your name or
company name.
Defaults
To reset all of the fax settings to the A4000 defaults,
press this button.
Fax Settings Window
24
Speed Send Setup
Date and Time
Press the Setup button to set up your list of frequently
dialed fax numbers and to create group lists. See the
Speed Send section for more information.
The settings utility will synchronize the date and time
between your computer and the A4000. If you would
rather select a particular date and time yourself,
uncheck the box and enter new values.
Advanced Fax Settings
Press the Advanced button to display the advanced fax
settings. The advanced settings are described below.
Advanced Fax Settings
From the Fax Settings page, you can access the
Advanced Fax settings.
Discard Size
Sometimes a fax will be slightly longer than the paper
in your input tray. Instead of printing a small amount
of useless information on another page, you can
discard it. Use the discard slider to set the amount of
data you are willing to discard.
Fax Forwarding
If you will be away from your home or office, you can
have your faxes forwarded to you while you are gone.
To have the A4000 forward your faxes, select Forward,
or to forward your faxes and print a local copy as well,
select Forward and Print.
Enter the fax number you want the faxes forward to,
and a starting and ending date and time during which
fax forwarding will be active.
To disable Fax Forwarding before the end date and
time, select Disabled as the Forwarding Mode.
Print the Terminal ID
Advanced Fax Settings Window
The Advanced Fax Settings page contains fax settings
that are infrequently used or changed.
Dial Mode
Almost all phone lines support touch tone dialing. In
case your phone line only supports pulse (rotary)
dialing, you can change the dial mode.
Volumes
Use the volume sliders to adjust the ringer and speaker
volumes to your liking.
If the A4000 is placed in a quiet environment, set the Ringer
volume to Silent to mute all alarms and sounds.
Redialing
In the event a fax does not transmit the first time, due
to a busy or noisy phone line, you can adjust how
many minutes to wait between redials, and how many
times to try the fax again.
When this box is checked, the A4000 will print the
page number, date, time of reception, the Station Fax
ID and the Name of the remote fax machine at the top
of each received fax page. When unchecked, no
information will be printed.
Automatically Print Fax Logs
Check this box to print a fax log every 40 transactions.
Always Scan Fax into Memory
Normally all pages of your fax are first scanned into
memory and then transmitted. If you would rather have
the pages scanned while transmitting them, uncheck
this box. Typically this is done to conserve memory
for incoming faxes. Supported in Black Standard and
Black Fine resolutions only.
Error Correction Mode
To ensure error-free transmission with another fax
machine running ECM, especially when the
connection is poor, check this box.
Defaults
To reset all of the advanced fax settings to the A4000
defaults, press this button.
25
Speed Send Settings
The Speed Send Settings are accessed from the Fax
Settings page.
Fax Number
If this person has a fax number, enter the number here.
If you need to dial a number to access an outside line,
be sure to include it. Use a comma or a “P” to pause
the dialing.
E-Mail Address
If this person has an email address, enter it here. The
A4000 can send faxes as email (see Type below).
Sending a fax as an email requires a MAPI-enabled
email program to be on your computer, such as
Microsoft Outlook Express, an email account, and an
internet connection.
Type
Chose whether faxes should be send as a normal fax,
or as a fax via email. Use the checkbox to indicate you
want the fax sent through normal means when the PC
is not available for email.
Speed Send Settings Window
Clearing an Entry
Your A4000 includes a Speed Send button (the #
button). As the name implies, you can use this button
to send faxes and emails quickly, to one person or to
many people all at once.
To clear an entry of all information, first select the
speed send number you wish to clear and then press
the Clear button.
The Speed Send Settings window lets you maintain a
list of fax numbers and email addresses. These are
assigned to Speed Send numbers.
There are three ways of selecting a Speed Send entry
for viewing or editing:
To learn more about sending faxes and emails with the Speed
Send button, see the Faxing chapter later in this manual.
Selecting an Entry for Viewing or Editing
1.
Use the Speed Number. Type the number in the
box, or scroll to it using the adjacent arrows.
2.
Use the Display Name drop-down list. Click on
the arrow to the right of the display name to
display a listbox, then scroll to the name you wish
to edit.
3.
If the name is part of a group, simply double click
on the name in the Group Members box to display
the entry.
Speed Send Addresses
You can store up to 59 individual names and numbers
in your Speed Send list. Entries are numbered 1 to 59.
Speed Number
To store an entry, first select the number you wish to
assign to that entry. This number will be used to send
the fax later. The numbers do not have to be
sequential, so you can pick numbers that are
meaningful to you.
Speed Send Groups
Display Name
To create a group, first select a group number. As with
the individual entries, groups do not need to be
sequential.
Once you’ve chosen a number, give the entry a name.
This name can be up to 14 characters, and will be
displayed on the A4000 LCD panel.
26
You can create up to ten (10) Speed Send Groups.
Group entries are numbered 60-69.
Group Number
Display Name
Once you’ve chosen a group number, give the group a
name. The group name can be up to 14 characters, and
will be displayed on the A4000 LCD panel.
The LCD panel will indicate whether a Speed Send entry is a
group by displaying the word GROUP by the entry number.
Group Members
The Group Members list shows all of the members of
the Speed Send group.
Adding a Member
To add a member to the group, select an entry in the
Speed Send area on the left. Press the Add button to
make that entry part of the current group. You can add
the same entry to more than one group.
Removing a Member
Copy Settings Window
Copy Size
To remove a member from a group, select the name
you wish to remove by clicking on their name. Press
the Remove button to remove the name from the
group.
If you regularly scale your copies down to a smaller
size, use the Copy Size setting to select the default
scale. For instance, you can set the scaling so legal
sized documents are scaled down to letter size when
copied.
Clearing the Group
Copy Order
If you wish to clear all of the members from a group,
press the Clear button.
Normally, multiple copies are made as each page is
scanned. If you want to collate your copies, or reverse
the order so the first page is printed last, check these
boxes.
Speed Send All Group #70
The Settings utility creates a special hidden group that
contains all of the speed send entries you have defined.
If you ever want to send a fax to all of the people in
your Speed Send list, use group #70.
Copy Settings
The Copy Settings window controls how the A4000
makes copies.
Copy Type
By default, the A4000 makes normal resolution black
and white copies. You can change the default copy
type to three different black settings and three different
color settings. Choose the type of copy you expect to
usually make.
The computer is required when collating or reversing multiple
page black photo or color copies.
Paper Type
The paper type makes a big difference when making
color copies. Select the default paper type used when
you make color copies.
Defaults
To reset all of the copy settings to the A4000 defaults,
press this button.
Copy Contrast
The Copy Contrast setting controls the lightness or
darkness of the copy. Use the contrast to lighten or
darken your copies.
27
Scan Settings
The Scan Settings window controls the scan type and
contrast and the Scan To list.
Scan To Email
The second Scan To menu entry is always Email. To
scan to email, you must have an internet account and
connection, a valid email address, and an email
program that supports MAPI (such as Microsoft
Outlook, Outlook Express, Eudora, etc).
By default, the TXT file format is used for Emails.
Your documents will be scanned, converted by
ReadIRIS, and then placed into the body of your email
message.
You can select a different default file type, or change
the file type when you scan. Your scanned files will be
attached to the email message.
Once scanned, your email program will be run. You
can then select recipients from your email address
book, add a subject, and type a message. Be sure and
read over any scanned text to verify its accuracy.
Scan Settings Window
To automatically send faxes as emails without any user
interaction, see the Fax Speed Send section.
Scan To Menu
Scan To Applications
When you press the Scan button on the A4000, a Scan
To menu appears on the LCD display panel. The first
two menu entries are User Folder and Email. You can
add up to 12 additional menu options for your favorite
applications.
Once an image is scanned, the A4000 can launch your
favorite image processing applications. You can define
up to twelve (12) additional Scan To applications,
numbered 3 to 14.
Scan To User Folder
To store an entry, first select the number you wish to
assign to that entry. The numbers do not have to be
sequential. Pick numbers that are meaningful to you.
The first menu entry is always the User Folder.
The User Folder is where your scanned pictures are
stored after you scan them. Once scanned, they will be
given the filename of Month-Day-###.ext, such as
Aug-05-002.JPG.
By default, the User Folder is set to My Pictures, which
is usually located in your My Documents folder. You
can change this to any folder you wish. Type in the
new folder name, or press the […] button to browse for
an existing folder.
Images can be stored in one of three popular file types
(Windows bitmap BMP, TIFF, or JPEG), or one of
two text formats (ASCII Text TXT, or Rich Text
Format RTF). Select a default file type.
You can change the file format each time you scan. Press the
Menu button after pressing the Scan button and choose a new
file type.
28
Scan To Entry
Display Name
Once you’ve chosen a number, give the entry a name.
This name can be up to 14 characters, and will be
displayed on the A4000 LCD panel.
Application
Type the path of the application program you want to
use to edit or view the scanned image. To browse for a
program, click on the […] browse button.
File Type
Select a file type that is compatible with the program.
For graphics programs, choose one of the graphics file
formats (BMP, TIFF, or JPG). For text or word
processing programs, choose TXT or RTF. .
ReadIRIS must be installed to convert your scanned files into
the text (TXT) or word processing (RTF) formats. ReadIRIS is
normally installed as part of the A4000 software installation.
Clearing an Entry
Speed Send Entries
To clear an entry of all information, first select the
entry number you wish to clear and then press the
Clear button.
This box will list all of the Speed Send entries you
currently have defined. You must first set up your
speed send list before you can add any entries to the
Control Form. See the Speed Send Settings section
earlier in this chapter for help.
Scan Type
By default, the A4000 performs normal resolution
color scans. You can change the default scan type to
three different black settings and three different color
settings. Choose the type of scan you expect to usually
make.
From List
Scan Contrast
To List
The contrast setting controls the lightness or darkness
of the scan. Use the contrast to lighten or darken your
scans if needed.
A Control Form supports up to sixteen (16) Fax To
entries. The To box displays the speed send entries
currently in the Fax To list.
Defaults
Adding an Entry
To reset all of the scan settings to the A4000 defaults,
press this button.
To add a Speed Send entry to the From or To lists,
select the entry by clicking on the name in the Speed
Send Entries box. Then select the Add button next to
the list you wish to add the entry to.
Control Form Settings
The Control Form Settings window allows you to
select Speed Send entries for your Control Form Fax
From and Fax To sections.
A Control Form supports up to eight (8) Fax From
entries. The From box displays the speed send entries
currently in the Fax From list.
Removing an Entry
To remove a From or To entry, select the name you
wish to remove by clicking on it. Then select the
Remove button.
Printing a Control Form
Once you have defined the From and To lists, close the
settings window to save your entries. Print a Control
Form by pressing the Control Form button on the front
control panel of the A4000.
Note that the scanner input tray should be empty
before attempting to print a Control Form.
Control Form Settings Window
The From and To entries will appear on the Control
Form when it is printed. A checkbox will appear next
to each name. To send a fax with the Control Form,
you simply check the boxes.
For more information on using a Control Form, see the Control
Form section later in this guide.
29
Control Form
Overview
The Compaq Control Form is a paper document that
you can use to give instructions to your A4000. You
can mark it with a pencil or pen and feed it into the
scanner. The A4000 software will then read your
instructions and execute them.
Control Form provides an easy way to work with your
A4000. It is particularly useful if you need to do
several things with one document.
For example:
• Check the scan box to store a scanned image on
your hard drive in the format of your choice
• Check applicable boxes in the FAX section to
automatically send a document to any previously
defined Speed Send entry in the Control Form.
• Check a combination of Fax, Copy, and Scan
boxes on the Compaq Control Form to perform
several operations at once.
You can only use the Control Form when the A4000 is
attached to a PC, and the PC is on and available.
Printing a Control From
To print a Control Form, make sure the scanner input
tray is empty. Then simply press the Control Form
button on the A4000 control panel.
Once a Control Form has printed, you can use a check
mark to identify the operations (fax, copy, or scan) you
want to perform. Any kind of mark will work…you
can use an X or just scribble in the box.
A triangle identifies the default settings. If the settings are the
settings you want, you do not need to recheck these boxes.
A Printed Control Form
A Control Form can be used more than once and you
can use it to perform a variety of operations
simultaneously. For example, if you wanted to make a
paper copy of a document and store an image of that
document on your computer, you could do both of
these operations at once on a single Control Form. You
could also reuse that form each time you want to do a
similar job.
You may want to print several copies. Keeping a supply of
printed Control Forms available will save time when you are
ready for the A4000 to perform a task.
Using a Control Form
Using a Control Form is easy. Once you have printed
one out, simply check the boxes for the operations you
wish to perform and follow these steps:
1. When you have made your selections, put the
document that you want to fax, copy, or scan
behind the Control Form.
2. Place the Control Form and documents face
down in the document input tray with the top of
the document facing down.
3. Press the Control Form button on the control
panel to perform the selected operations.
31
Using the Control Form to Copy
1.
Press the Control Form button. A Control Form
will print.
2.
Check the Copy box at the top of the page.
3.
The default settings on Control Form are
indicated with a triangle. You can change
these settings by checking the desired settings
in the Copy Settings section. For example, if
you want 9 copies, check the 9 box.
4.
When you have made your selections, put the
documents that you want to copy behind the
Control Form. Place the documents to be
copied face down and top down into the
document input tray.
5.
Press the Control Form button on the control
panel. The copy process begins.
Using the Control Form to Scan
1. Press the Control Form button. A Compaq
Control Form will print.
2. Check the Scan box at the top of the page.
3. The default settings on the Control Form are
indicated with a triangle. You can change these
settings by checking the desired settings in the
Scan Settings section.
4. When you are finished, put the documents that
you want to scan behind the Compaq Control
Form. Place the document(s) to be scanned face
down and top down in the document input tray.
The FROM entry is used to show who the fax is from.
When sending a traditional fax, this shows up on the
cover page. For a fax sent as email, the FROM entry is
used to enter the reply-to email address. Usually you
check only one FROM box.
The TO entries determine who the fax is sent to. Check
the box next to each person’s name. Each person will
receive a traditional fax or a fax sent as email,
depending on their Speed Send entry.
Check applicable boxes in the Fax Settings section to
send a document to the Speed Send entry on the
Control Form. All of the selected entries on the
Control Form will receive the document that follows it.
In addition, if you check the COVER PAGE box, each
of the recipients will receive your handwritten note
from the NOTE area on an individually addressed cover
sheet. The Control Form itself will not be sent.
To send a fax using the Control Form:
1. Press the Control Form. A copy of the Control
Form will print. Default settings are identified
with a triangle next to the setting box.
2. Check the Fax box at the top of the page and the
desired settings in the Contrast and Fax Settings
areas.
3. Check the name of the person who is sending
the fax in the Fax FROM section.
4. Check the names of the people who are
receiving the fax in the Fax TO section.
5. Press the Control Form button on the control
panel. The scan process begins.
5. If you would like a cover page, check the Cover
Page box. Write any message you want to
appear on the cover page within the Note
section.
6. The Control Form and document are scanned
and the image is sent to the selected destination.
See the Compaq A4000 Control Form chapter
for more details.
6. When you are finished, put the documents that
you want to fax behind the Compaq Control
Form. Place the documents printed side face
down and top down in the document input tray.
Using the Control Form to Fax
You can use the Compaq Control Form to fax
documents. But first, see the Compaq A4000 Settings
Utility section for instructions on setting up your
Control Form Fax FROM and Fax TO lists.
Control Form can display up to eight (8) FROM
entries and sixteen (16) TO entries in the Fax section.
32
7. Press the Control Form button on the control
panel. The fax will be sent.
You can perform more than one Control Form operation at
time. It is possible to scan documents to your User Folder,
make multiple copies of them, and then fax them…all at once!
Printing
This chapter provides some basic steps for printing a
document. The exact steps for printing may vary from
one software program to another. Refer to your
software application’s user manual for detailed
printing steps.
Printing a Document
To print a document:
1. Start a program and create a document, or open
an existing document that you want to print.
1.
Left click on the A4000 Monitor icon in the
system tray. Click on the Print button, and then
click on the Properties button to view the Printer
Properties.
-or-
2.
Right click on the A4000 Monitor icon, and select
Properties from the displayed menu.
See the A4000 Settings Utility section for more
information.
2. Open the program’s File menu.
3. Select Print… or Print Setup from the File menu.
Make sure the Compaq A4000 is selected as
your printer. If it isn’t, select it now.
When installed, your A4000 is initially set as the default
printer.
4. Click Properties or the Setup button if you want
to change the settings that are appropriate for
printing that document.
5. Select OK to close the Properties dialog box.
6. Select OK to print after making any necessary
changes to your print settings.
Changing the Printer Properties
Most Windows software applications allow you to
make changes to the printer properties. The properties
are the settings used when you print. This includes
settings that determine how a print job looks, such
as page size, paper orientation, and margins. Settings
changed in the software application will override
settings made in the printer driver.
The printer driver includes many of the settings
mentioned above (in case your software does not
include them). It also includes settings that determine
how your printer will operate.
Changes you make to the printer properties from within an
application will only last while that application is running.
To change the default printer properties for all
applications, access the printer properties from the
Settings Utility. You can do this two ways:
Printer Properties
Job Finishing
The Job Finishing tab in the printer properties provides
options for you to adjust how the document will appear
on the printed page. Finishing options can include
Booklet, Poster, Handout and Two-sided Printing.
The Job Finishing options available will vary depending on
your printer driver and operating system.
33
Booklet
The Booklet option allows you to print a document out as
a booklet. If the Print Instruction Page is checked, a page
will print directing you how to insert the paper so that the
booklet prints correctly.
Poster
Choose the Poster option from the Job Finishing
Operations drop down list to enlarge the printed
document. If you check Show Crop Marks, the image
will print with crop marks. The white space around the
image can be easily trimmed.
Accessing the Control Program
To access the Compaq A4000 control program:
Click Start Programs Compaq A4000 All-In-One
Compaq A4000 Control Program.
-orRight click on the A4000 icon in the bottom right
corner of the taskbar then select Control Program
from the menu.
Handout
Choose the Handout option from the Job Finishing
Operations drop down list to print multiple pages on a
single sheet of paper. If you want to print the document
on both sides of the paper, you can change the binding
edge to change how the image is printed.
Two-Sided Printing
Choose the Two-Sided Printing option from the Job
Finishing Operations drop down box to print the
document on both sides of the paper. If you check the
Print Instruction Page box, a sheet will print describing
how to insert the paper. Selecting the Binding Edge
will print the image in either Portrait or Landscape
mode.
Paper
Use the paper tab to select what size of paper you have
in your printer, the orientation, the number of copies to
print, etc.
You can also reverse the printing order of your
document pages. The first page of your document will
be on top of the stack in the paper exit tray. If you
choose to collate your document, multiple copies of a
multi-page document will be printed such that the
documents are grouped together, rather than the pages.
Document/Quality
The Document/Quality tab controls the paper type,
such as plan, coated, and glossy. It also controls the
quality (resolution) of the printing. Higher resolutions
print better, but take longer and consume more ink.
Advanced
The advanced tab allows you to change how the printer
handles color printing. You should rarely need to
change these settings, if at all.
34
Control Program
When the Compaq A4000 Control Program window
appears, click the appropriate tab for the options you
want to display. Make the necessary changes on each
tab.
Status
The status tab gives you general status information on
the printer. You will see this window when the printer
is printing (unless you’ve set the Control Program to
run minimized, using the options below).
Once a print job has started, you can use this window
to cancel the print job or monitor the job progress.
The ink level of your cartridges is also displayed. Use
the gauges to help you determine when they need
replacing.
Options
From the options tab, you can control some of the
behavior of the Control Program. The options
available will vary depending on your Operating
System. Some of the options that might appear here
include minimizing the window when a print job starts
and enabling or disabling sound effects.
Cartridges
The Cartridges tab gives you access to several
different cartridge functions. From here, you can
install new cartridges, change them, clean your print
nozzles, align your cartridges, or order supplies from
the internet.
About
The About tab provides you with additional
information regarding the Control Program and the
printer driver. This is where you will find copyright
notices and version information.
35


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