Samsung Electronics Co CLP310N Color Laser Printer User Manual CLP 310 Guide EN

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Document ID	886066
Application ID	N3rNp6bld98Iv9gunqY6tg==
Document Description	Users Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	149.38kB (1867250 bits)
Date Submitted	2008-01-04 00:00:00
Date Available	2008-01-04 00:00:00
Creation Date	2008-01-04 16:30:15
Producing Software	Acrobat Distiller 7.0 (Windows)
Document Lastmod	2008-01-04 16:31:11
Document Title	CLP-310_Guide_EN.book
Document Author:	Hanjuhee

CLP-310 Series
Color Laser Printer
User’s Guide
imagine the possibilities
Thank you for purchasing a Samsung product. To
receive a more complete service, please register
your product at
www.samsung.com/global/register
features of your new laser product
Your new machine is equipped with a number of special features that improve the quality of the documents you print.
With the machine, you can:
SPECIAL FEATURES
Print with excellent quality and speed
• You can print in a full range of colors using cyan, magenta,
yellow, and black.
• You can print with a resolution of up to 2400 x 600 dpi
Effective output.
• Your machine prints A4-sized paper at up to 16 ppm, lettersized paper at up to 17 ppm in gray scale mode and 4 ppm
in color mode.
Handle many different types of printable material
• The 150-sheet tray supports plain paper in various sizes,
letterhead, envelopes, labels, custom-sized media,
postcards, and heavy paper.
Create professional documents
• Print watermarks. You can customize your documents with
words, such as “Confidential”. See Software section.
• Print posters. The text and pictures of each page of your
document are magnified and printed across the sheet of
paper and can then be taped together to form a poster. See
Software section.
• You can use preprinted forms and letterhead with plain
paper. See Software section.
2_Features of your new laser product
Save time and money
• To save paper, you can print multiple pages on one single
sheet of paper.
• This machine automatically conserves electricity by
substantially reducing power consumption when not in use.
Print in various environments
• You can print with Windows 2000 and Windows XP/2003/
Vista as well as Linux and Macintosh systems.
• Your machine is equipped with a USB interface and a
network interface (CLP-310N, CLP-310W only).
FEATURES BY MODELS
The machine is designed to support all of your document needs – from printing, to more advanced networking solutions for your business.
Basic features of this machine include;
FEATURES
CLP-310
CLP-310N
CLP-310W
USB 2.0
Network Interface 802.11b/g wireless LAN
Network Interface Enthernet 10/100 Base TX wired LAN
Duplex (2-sided) printing (Manual)
: Included, O: Optional, Blank: Not Available)
ABOUT THIS USER’S GUIDE
This user’s guide provides information about basic understanding of the machine as well as detailed explanation on each step during the actual usage. Both novice
users and professional users can refer to this guide for installing and using the machine.
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
Following table offers the conventions of this guide:
CONVENTION
DESCRIPTION
EXAMPLE
Bold
Used for texts on the display or actual prints on the machine.
Start
Note
Used to provide additional information or detailed specification of the machine
function and feature.
The date format may differ from
country to country
Caution
Used to give users information to protect the machine from possible mechanical
damage or malfunction.
Do not touch the green underside of
the toner cartridge.
Footnote
Used to provide more detailed information on certain words or a phrase.
a. pages per minute
(See page 1 for more
information)
Used to guide users to the reference page for the additional detailed information.
(See page 1 for more information)
Features of your new laser product_3
FINDING MORE INFORMATION
You can find information for setting up and using your machine from the following resources, either as a print-out or onscreen.
Quick Install Guide
Provides information on setting up your machine and this requires that you follow the instructions in the guide to prepare the machine.
Online User’s Guide
Provides you with step-by-step instructions for using your machine’s full features, and contains information for maintaining your
machine, troubleshooting, and installing accessories.
This user’s guide also contains a Software section to provide you with information on how to print documents with your machine in
various operating systems, and how to use the included software utilities.
Note
You can access the user’s guide in other languages from the Manual folder on the printer software CD.
Printer Driver Help
Provides you with help information on printer driver properties and instructions for setting up the properties for printing. To access a
printer driver help screen, click Help from the printer properties dialog box.
Samsung website
If you have Internet access, you can get help, support, printer drivers, manuals, and order information from the Samsung website,
www.samsungprinter.com.
4_Features of your new laser product
safety information
IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS
What the icons and signs in this user’s guide mean:
Hazards or unsafe practices that may result in severe personal injury or death.
WARNING
Hazards or unsafe practices that may result in minor personal injury or property damage.
CAUTION
CAUTION
To reduce the risk of fire, explosion, electric shock, or personal injury when using your laser MFP, follow these basic safety
precautions:
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the MFP is grounded to prevent electric shock.
Call the service center for help.
These warning signs are here to prevent injury to you and others. Follow them explicitly. After reading this section, keep it in a safe
place for future reference.
1. Read and understand all instructions.
2. Use common sense whenever operating electrical appliances.
3. Follow all warnings and instructions marked on the machine and in the literature accompanying the machine.
4. If an operating instruction appears to conflict with safety information, heed the safety information. You may have misunderstood the
operating instruction. If you cannot resolve the conflict, contact your sales or service representative for assistance.
5. Unplug the machine from the AC wall socket and/or telephone jack before cleaning. Do not use liquid or aerosol cleaners. Use only
a damp cloth for cleaning.
6. Do not place the machine on an unstable cart, stand or table. It may fall, causing serious damage.
7. Your machine should never be placed on, near or over a radiator, heater, air conditioner or ventilation duct.
8. Do not allow anything to rest on the power. Do not locate your machine where the cords will be abused by persons walking on them.
9. Do not overload wall outlets and extension cords. This can diminish performance, and may result in the risk of fire or electric shock.
10. Do not allow pets to chew on the AC power, telephone or PC interface cords.
11. Never push objects of any kind into the machine through case or cabinet openings. They may touch dangerous voltage points,
creating a risk of fire or shock. Never spill liquid of any kind onto or into the machine.
12. To reduce the risk of electric shock, do not disassemble the machine. Take it to a qualified service technician when repair work is
required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly could cause
electric shock when the unit is subsequently used.
Safety information_5
13. Unplug the machine from the telephone jack, PC and AC wall outlet and refer servicing to qualified service personnel under the
following conditions:
• When any part of the power cord, plug or connecting cable is damaged or frayed.
• If liquid has been spilled into the machine.
• If the machine has been exposed to rain or water.
• If the machine does not operate properly after instructions have been followed.
• If the machine has been dropped, or the cabinet appears damaged.
• If the machine exhibits a sudden and distinct change in performance.
14. Adjust only those controls covered by the operating instructions. Improper adjustment of other controls may result in damage, and
may require extensive work by a qualified service technician to restore the machine to normal operation.
15. Avoid using this machine during a lightning storm. There may be a remote risk of electric shock from lightning. If possible, unplug the
AC power and telephone cord for the duration of the lightning storm.
16. The Power cord supplied with your machine should be used for safe operation. If you are using a cord which is longer than 2 m with
110 V machine, then it should be 16 AWGa or bigger.
17. Use only No.26 AWG or larger telephone line cord.
18. SAVE THESE INSTRUCTIONS
a. AWG: American Wire Gauge
LASER SAFETY STATEMENT
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and
elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to
laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition.
WARNING
Never operate or service the printer with the protective cover removed from Laser/Scanner assembly. The reflected beam, although invisible,
can damage your eyes.
When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons:
6_Safety information
OZONE SAFETY
During normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is
advisable that the machine be operated in a well ventilated area.
If you need additional information about ozone, request your nearest Samsung dealer.
MERCURY SAFETY
LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE
OR FEDERAL LAWS. For details see lamprecycle.org, eiae.org, or call 1-800-Samsung
POWER SAVER
This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of time, power consumption is automatically lowered.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
For more information on the ENERGY STAR program see http://www.energystar.gov
RECYCLING
Recycle or dispose of the packaging material for this product in an environmentally responsible manner.
CORRECT DISPOSAL OF THIS PRODUCT (WASTE ELECTRICAL & ELECTRONIC EQUIPMENT)
(Applicable in the European Union and other European countries with separate collection systems)
This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the end of its
working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, separate this from other types of
wastes and recycle it responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and
how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed
with other commercial wastes for disposal.
RADIO FREQUENCY EMISSIONS
FCC Information to the User
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Safety information_7
•
Consult the dealer or experienced radio TV technician for help.
Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment.
Canadian Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing
equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la
norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.
UNITED STATES OF AMERICA
Federal Communications Commission (FCC)
Intentional emitter per FCC Part 15
Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be
present (embedded) in your printer system. This section is only applicable if these devices are present. Refer to the system label to verify the
presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system
label.
The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the
body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on.
The power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by
the FCC.
This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter.
Operation of this device is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) this device must
accept any interference received, including interference that may cause undesired operation of the device.
Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use
it. Contact manufacturer for service.
FCC Statement for Wireless LAN use:
While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1mW/cm2 may be exceeded at
distances close to the antenna installed. Therefore, the user must maintain a minimum distance of 20cm from the antenna at all times. This
device cannot be colocated with another transmitter and transmitting antenna.
FAX BRANDING
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any
message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or
on the first page of the transmission the following information:
(1) the date and time of transmission
(2) identification of either business, business entity or individual sending the message; and
(3) telephone number of either the sending machine, business, business entity or individual.
The Telephone Company may make changes in its communications facilities, equipment operations or procedures where such action is
reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes can
be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or
require modification or alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given
adequate notice in writing, to allow the customer an opportunity to maintain uninterrupted service
8_Safety information
RINGER EQUIVALENCE NUMBER
The Ringer Equivalence Number and FCC Registration Number for this machine may be found on the label located on the bottom or rear of
the machine. In some instances you may need to provide these numbers to the telephone company.
The Ringer Equivalence Number (REN) is a measure of the electrical load placed on the telephone line, and is useful for determining whether
you have “overloaded” the line. Installing several types of equipment on the same telephone line may result in problems making and receiving
telephone calls, especially ringing when your line is called. The sum of all Ringer Equivalence Numbers of the equipment on your telephone
line should be less than five in order to assure proper service from the telephone company. In some cases, a sum of five may not be usable on
your line. If any of your telephone equipment is not operating properly, you should immediately remove it from your telephone line, as it may
cause harm to the telephone network.
FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the
user’s authority to operate this equipment. In the event that terminal equipment causes harm to the telephone network, the telephone
company should notify the customer that service may be stopped. However, where prior notice is impractical, the company may
temporarily cease service, providing that they:
a) promptly notify the customer.
b) give the customer an opportunity to correct the equipment problem.
c) inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in
FCC Rules and Regulations Subpart E of Part 68.
You should also know that:
•
•
Your machine is not designed to be connected to a digital PBX system.
If you intend to use a computer modem or fax modem on the same phone line as your machine, you may experience transmission and
reception problems with all the equipment. It is recommended that no other equipment, except for a regular telephone, share the line with
your machine.
• If your area experiences a high incidence of lightning or power surges, we recommend that you install surge protectors for both the power
and the telephone lines. Surge protectors can be purchased from your dealer or telephone and electronic specialty stores.
• When programming emergency numbers and/or making test calls to emergency numbers, use a non-emergency number to advise the
emergency service dispatcher of your intentions. The dispatcher will give you further instructions on how to actually test the emergency
number.
• This machine may not be used on coin service or party lines.
• This machine provides magnetic coupling to hearing aids.
You may safely connect this equipment to the telephone network by means of a standard modular jack, USOC RJ-11C.
Safety information_9
REPLACING THE FITTED PLUG (FOR UK ONLY)
Important
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the
fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover, do not use the plug until
you have another fuse cover.
Contact the people from you purchased the machine.
The 13 amp plug is the most widely used type in the UK and should be suitable. However, some buildings (mainly old ones) do not have
normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug.
If you cut off the moulded plug, get rid of it straight away.
You cannot rewire the plug and you may receive an electric shock if you plug it into a socket.
Important warning:
You must earth this machine.
The wires in the mains lead have the following color code:
• Green and Yellow: Earth
• Blue: Neutral
• Brown: Live
If the wires in the mains lead do not match the colors marked in your plug, do the following:
You must connect the green and yellow wire to the pin marked by the letter “E” or by the safety ‘Earth symbol’ or colored green and yellow or
green.
You must connect the blue wire to the pin which is marked with the letter “N” or colored black.
You must connect the brown wire to the pin which is marked with the letter “L” or colored red.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
DECLARATION OF CONFORMITY (EUROPEAN COUNTRIES)
Approvals and Certifications
The CE marking applied to this product symbolizes Samsung Electronics Co., Ltd. Declaration of Conformity with the following applicable 93/
68/EEC Directives of the European Union as of the dates indicated:
January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low voltage equipment.
January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the laws of the Member States related to electromagnetic
compatibility.
March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of
their conformity. A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics
Co., Ltd. representative.
EC Certification
Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal Equipment Directive (FAX)
This Samsung product has been self-certified by Samsung for pan-European single terminal connection to the analogue public switched
telephone network (PSTN) in accordance with Directive 1999/5/EC. The product has been designed to work with the national PSTNs and
compatible PBXs of the European countries:
In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance.
The product has been tested against TBR21. To assist in the use and application of terminal equipment which complies with this standard, the
European Telecommunication Standards Institute (ETSI) has issued an advisory document (EG 201 121) which contains notes and additional
requirements to ensure network compatibility of TBR21 terminals. The product has been designed against, and is fully compliant with, all of the
relevant advisory notes contained in this document.
10_Safety information
European Radio Approval Information
(for products fitted with EU-approved radio devices)
Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be
present (embedded) in your printer system which is intended for home or office use. This section is only applicable if these devices are
present. Refer to the system label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in the European Union or associated areas if a CE mark with
Notified Body Registration Number and the Alert Symbol is on the system label.
The power output of the wireless device or devices that may be embedded in you printer is well below the RF exposure limits as set by the
European Commission through the R&TTE directive.
European States qualified under wireless approvals:
EU
EEA/EFTA countries
Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (with frequency restrictions),
Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland,
Portugal, Slovakia, Slovenia, Spain, Sweden and the U.K.
Iceland, Liechtenstein, Norway and Switzerland
European States with restrictions on use:
EU
EEA/EFTA countries
In France, the frequency range is restricted to 2446.5-2483.5 MHz for devices above 10 mW transmitting power
such as wireless
No limitations at this time.
Safety information_11
REGULATORY COMPLIANCE STATEMENTS
Wireless Guidance
Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be
present (embedded) in your printer system. The following section is a general overview of considerations while operating a wireless device.
Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The
wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If
the country you will be using the wireless device in, is not listed, contact your local Radio Approval agency for requirements. Wireless devices
are closely regulated and use may not be allowed.
The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this
time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety
standards and recommendations, manufacturer believes these devices are safe for use. Regardless of the power levels, care should be taken
to minimize human contact during normal operation.
As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wireless device near the body
(this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are
on and transmitting.
This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter.
Some circumstances require restrictions on wireless devices. Examples of common restrictions are listed below:
Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless
devices to be turned off while traveling in an airplane. IEEE 802.11 (also known as wireless Ethernet) and Bluetooth communication devices
are examples of devices that provide wireless communication.
In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless
device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use
of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices,
ask the applicable authority for authorization prior to use or turning on the wireless device.
Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling
between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of
a wireless device in the destination country.
If your system came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are
in place and the system is fully assembled.
Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use
it. Contact manufacturer for service.
Only use drivers approved for the country in which the device will be used. See the manufacturer System Restoration Kit, or contact
manufacturer Technical Support for additional information.
12_Safety information
Safety information_13
contents
INTRODUCTION
17
GETTING STARTED
21
SELECTING AND LOADING PRINT MEDIA
26
BASIC PRINTING
32
MAINTENANCE
33
14_Contents
Features of your new laser product
Safety information
17
17
17
18
19
19
19
20
20
20
Printer overview
Front view
Rear view
Control panel overview
Understanding the control panel
LEDs
Stop button
Supplied software
Printer driver features
Printer driver
21
21
21
21
22
23
23
23
23
23
25
25
25
25
Setting up the hardware
Printing a demo page
Setting up the network
Supported operating systems
Using SetIP program
System requirements
Windows
Linux
Macintosh
Installing the software
Machine's basic settings
Altitude adjustment
Using the save modes
Auto continue
26
27
28
29
30
30
31
31
Selecting print media
Specifications on print media
Guidelines for special print media
Changing the size of the paper in the paper tray
Loading paper
Loading paper in the tray
Printing on special print materials
Setting the paper size and type
32
32
Printing a document
Canceling a print job
33
33
33
33
35
35
35
35
36
37
Printing reports
Cleaning your machine
Cleaning the outside
Cleaning the inside
Maintaining the cartridge
Toner cartridge storage
Expected cartridge life
Redistributing toner
Replacing the toner cartridge
Replacing the Imaging Unit
contents
TROUBLESHOOTING
40
ORDERING SUPPLIES AND ACCESSORIES
47
SPECIFICATIONS
48
38
39
39
39
Replacing the waste toner container
Maintenance parts
Managing your machine from the website
To access SyncThru™ Web Service:
40
40
41
41
42
43
45
46
46
Tips for avoiding paper jams
Clearing paper jams
Solving other problems
Paper feeding
Printing problems
Printing quality problems
Common Windows problems
Common Linux problems
Common Macintosh problems
47
47
Supplies
How to purchase
48
49
General specifications
Printer specifications
GLOSSARY
50
INDEX
54
CONTACT SAMSUNG WORLDWIDE
55
Contents_15
contents
16_Contents
introduction
These are the main components of your machine:
This chapter includes:
•
•
•
Printer overview
Control panel overview
Understanding the control panel
•
•
Supplied software
Printer driver features
PRINTER OVERVIEW
Front view
Top cover
Output tray (face down)
Control panel
Tray
Output support
Front cover release button
Front cover
Toner cartridge
Waste toner container
Rear view
Rear cover release button
Power switch
Network porta
USB port
Power receptacle
Rear cover
a. CLP-310N only.
‘
10
Imaging unit
Introduction_ 17
CONTROL PANEL OVERVIEW
toner colors
Show the status of each toner cartridge. See Status LED with the toner cartridge messages on page 19.
status LED
Shows the status of your machine. (See "Understanding the control panel" on page 19 for more information.)
stop
Stops an operation at any time and there are more functions. (See "Understanding the control panel" on page 19 for
more information.)
18 _Introduction
UNDERSTANDING THE CONTROL PANEL
The color of the status and toner colors LED indicates the machine's current
status.
LEDs
STATUS LED
TONER COLORS LED
DESCRIPTION
lights green
all LEDs off
The machine is ready to print.
slowly blinks
green
all LEDs off
The machine is receiving data from the computer.
fast blinks green
all LEDs off
The machine is printing data.
lights red
all LEDs off
•
•
The machine is experiencing an error, such as jammed paper, open cover, empty paper, not
installed waste toner container, or full waste toner container.
The machine is experiencing a service required error, such as LSU error, fuser error, or ITB error,
Contact your sales or service representative.
lights green
each LED blinks red
Each toner cartridge is near the end of its life.
blinks red
each LED lights red
Each toner cartridge is almost empty. You can print, but the quality is not reliable.
lights red
each LED lights red
•
•
lights green
each LED blinks red in a
repeated order
The machine is warming up.
Each toner cartridge is totally exhausted. You can not print.
Each toner cartridge is wrong.
All printing errors will be appear in the Smart Panel program window.
Stop button
STATUS LED
DESCRIPTION
Printing demo page
In Ready mode, press and hold this button for about 2 seconds until the status LED blinks slowly, and release.
Printing configuration sheets
In Ready mode, press and hold this button for about 5 seconds until the status LED blinks fast, and release.
Canceling print job
Press this button during printing. The red LED blinks while the print job is cleared from both the machine and the
computer, and then the machine returns to ready mode. This may take some time depending on the size of the print job.
Introduction_ 19
SUPPLIED SOFTWARE
PRINTER DRIVER FEATURES
You must install the printer software using the supplied CD after you have
set up your machine and connected it to your computer. CD provides you
with the following software.
Your printer drivers support the following standard features:
• Paper orientation, size, source and media type selection
• Number of copies
In addition, you can use various special printing features. The following
table shows a general overview of features supported by your printer
drivers:
CD
Printer
software CD
CONTENTS
Windows
•
•
•
Linux
•
•
Macintosh
•
•
20 _Introduction
Printer driver: Use this driver to take full
advantage of your printer’s features.
Smart Panel: This program allows you to
monitor the machine’s status and alerts
you when an error occurs during printing.
SetIP: Use this program to set your
machine’s TCP/IP addresses. (CLP310N, CLP-310W only).
Printer driver: Use this driver to run
your machine from a Linux computer
and print documents.
Smart Panel: This program allows you
to monitor the machine’s status and
alerts you when an error occurs during
printing.
Printer driver: Use this driver to run
your machine from a Macintosh
computer and print documents.
Smart Panel: This program allows you
to monitor the machine’s status and
alerts you when an error occurs during
printing.
Printer driver
FEATURE
WINDOWS
LINUX
MACINTOSH
Color mode
Machine quality option
Poster printing
Multiple pages per sheet
(N-up)
O (2, 4)
O (2, 4, 6, 9, 16)
Fit to page printing
Scale printing
Watermark
Overlay
Duplex (Manual)
getting started
This chapter gives you step-by-step instructions for setting up the machine.
This chapter includes:
•
•
•
Setting up the hardware
Printing a demo page
Setting up the network
SETTING UP THE HARDWARE
This section shows the steps to set up the hardware which is explained in
the Quick Install Guide. Make sure you read Quick Install Guide and
complete following steps.
1. Select a stable location.
Select a level, stable place with adequate space for air circulation. Allow
extra space to open covers and trays.
The area should be well-ventilated and away from direct sunlight or
sources of heat, cold, and humidity. Do not set the machine close to the
edge of your desk or table.
•
•
•
System requirements
Installing the software
Machine's basic settings
6. Make sure that all the cables are connected to the machine.
7. Turn the machine on.
When you move the machine, do not tilt or turn it upside down.
Otherwise, the inside of the machine may be contaminated by toner,
which can cause damage to the machine or bad print quality.
PRINTING A DEMO PAGE
Print a demo page to make sure that the machine is operating correctly.
To print a demo page:
In ready mode, press and hold the
Stop button for about 2 seconds.
SETTING UP THE NETWORK
If your machine is connected to a network, you need to set up the network
protocols on the machine to use it as your network printer.
Supported operating systems
The following table shows the network environments supported by the
machine:
ITEM
Network interface
REQUIREMENTS
•
•
Printing is suitable for altitudes under 1,000 m (3,281 ft). Refer to the
altitude setting to optimize your printing. See "Altitude adjustment" on
page 25 for more information.
Place the machine on a flat and stable surface, not letting it lean more
than 2 mm (0.08 inches). Otherwise, it may affect the printing quality.
2.
3.
4.
5.
Ethernet 10/100 Base-TX (ML-310N,
ML-310W only)
IEEE 802.11 b/g Wireless LAN (ML310W only)
Network operating system
•
•
•
Windows 2000/XP/2003/Vista
Various Linux OS
Macintosh OS 10.3 ~ 10.5
Network protocols
•
•
•
TCP/IP
IPP
SNMP
Dynamic addressing server
•
•
DHCP
BOOTP
Unpack the machine and check all the enclosed items.
Remove the tape holding the machine tightly.
Install all four of the toner cartridges.
Load paper. (See "Loading paper" on page 30.)
Getting started_ 21
Using SetIP program
This program is for the network IP setting using the MAC address which is
the hardware serial number of the network printer card or interface.
Especially, it is for the network administrator to set several network IPs at
the same time.
•
•
•
You can only use SetIP program when your machine is connected
to a network.
The following procedure is based on the Windows XP operating
system.
If you are in a non-static IP address environment and need to
setup a DHCP network protocol, go to the http://
developer.apple.com/networking/bonjour/download/, select the
program Bonjour for Windows due to your computer operating
system, and install the program. This program will allow you to fix
the network parameter automatically. Follow the instruction in the
installation window. This program does not support Linux.
Installing the program
1. Insert the driver CD provided along with your machine. When the driver
CD runs automatically, close the window.
2. Start Windows Explorer and open the X drive. (X represents your CDROM drive.)
3. Double click Application > SetIP.
4. Open the language folder you want to use.
5. Double click Setup.exe to install this program.
6. Follow the instruction on the window to complete the installation.
Starting the program
1. Print the machine's network information report which includes your
machine’s MAC address. To print the report, you need to press and hold
Stop for about 5 seconds.
2. From the Windows Start menu, select All Programs > Samsung
Network Printer Utilities > SetIP > SetIP.
3. Click
in the SetIP window to open the TCP/IP configuration window.
4. Enter the network card's MAC address, IP address, subnet mask,
default gateway, and then click Apply.
When you enter the MAC address, enter it without colon(:).
5. Click OK, then the machine prints the network information. Confirm all
the settings are correct.
6. Click Exit to close the SetIP program.
22 _Getting started
Contact the network administrator if you are not sure how to configure.
You can also set up the network settings through the network
administration programs.
• SyncThru™ Web Admin Service: Web-based printer
management solution for network administrators. SyncThru™
Web Admin Service provides you with an efficient way of
managing network devices and lets you remotely monitor and
troubleshoot network machines from any site with corporate
internet access. Download this program from http://
solution.samsungprinter.com.
• SyncThru™ Web Service: Web server embedded on your
network print server, which allows you to:
- Configure the network parameters necessary for the machine to
connect to various network environments.
- Customize machine settings.
SYSTEM REQUIREMENTS
Macintosh
Before you begin, ensure that your system meets the following
requirements:
Windows
Your machine supports the following Windows operating systems.
REQUIREMENT (RECOMMENDED)
OPERATING
SYSTEM
CPU
RAM
FREE HDD
SPACE
Windows
2000
Pentium II 400 MHz
(Pentium III 933 MHz)
128 MB
(256 MB)
600 MB
Windows XP
Pentium III 933 MHz
(Pentium IV 1 GHz)
128 MB
(256 MB)
1.5 GB
Windows
2003 Server
Pentium III 933 MHz
(Pentium IV 1 GHz)
128 MB
(512 MB)
1.25 GB to
2 GB
Windows
Vista
Pentium IV 4.3 GHz
512 MB
(1024 MB)
15 GB
•
•
Internet Explorer 6.0 or higher is the minimum requirement for all
Windows operating systems.
Users who have an administrator right can install the software.
Linux
ITEM
REQUIREMENTS
Operating system
RedHat 8.0 ~ 9.0
Fedora Core 1, 2, 3, 4
Mandrake 9.2 ~ 10.1
SuSE 8.2 ~ 9.2
CPU
Pentium IV 1 GHz or higher
RAM
256 MB or higher
Free HDD space
1 GB or higher
Connection
USB interface,
Network interfacea
Software
Linux Kernel 2.4 or higher
Glibc 2.2 or higher
CUPS
ITEM
REQUIREMENTS
Operating system
Macintosh 10.3 ~ 10.5
CPU
Intel processor
Power PC G4/G5
RAM
512 MB for an Intel-based Mac,
128 MB for a Power PC based Mac
Free HDD space
1 GB
Connection
USB interface,
Network interfacea
a. You can only use Network interface when your machine is connected
to a network.
INSTALLING THE SOFTWARE
You have to install the machine software for printing. The software includes
drivers, applications, and other user friendly programs.
•
•
The following procedure is for the machine with the network
feature. If you want to connect a machine with a USB cable, refer
to the Quick Install Guide or Software section.
The following procedure is based on the Windows XP operating
system. The procedure and popup window which appear during
the installation may differ depending on the operating system, the
printer feature, or the interface in use.
1. Make sure that the network setup for your machine is completed. (See
"Setting up the network" on page 21.) All applications should be closed
on your computer before beginning installation.
2. Insert the Printer Software CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation window
appears.
If the installation window does not appear, click Start > Run. Type
X:\Setup.exe, replacing “X” with the letter which represents your drive
and click OK.
If you use Windows Vista, click Start > All Programs > Accessories >
Run, and type X:\Setup.exe.
If the AutoPlay window appears in Windows Vista, click Run Setup.exe
in Install or run program field, and click Continue in the User Account
Control window.
3. Click Next.
a. You can only use Network interface when your machine is connected
to a network.
Getting started_ 23
•
The window above may slightly differ, if you are reinstalling the
driver.
• View User’s Guide: Allows you to view the User’s Guide. If your
computer does not have Adobe Acrobat, clicking on this button will
automatically install Adobe Acrobat Reader for you, and then open
the User’s Guide.
4. Select Typical installation for a network printer, and then click Next.
5. The list of machines available on the network appears. Select the printer
you want to install from the list and then click Next.
•
•
If you do not see your machine on the list, click Update to refresh the
list, or select Add TCP/IP Port to add your machine to the network.
To add the machine to the network, enter the port name and the IP
address for the machine.
To verify your machine’s IP address or the MAC address, print a
Network Configuration page.
To find a shared network printer (UNC Path), select Shared Printer
[UNC] and enter the shared name manually or find a shared printer
by clicking the Browse button.
If you are not sure of the IP address, contact your network
administrator or print network information.
6. After the installation is finished, a window appears asking you to print a
test page and to register yourself as a user of Samsung machines in
24 _Getting started
order to receive information from Samsung. If you so desire, select the
corresponding checkbox(es) and click Finish.
•
•
If your machine does not work properly after the installation, try
to reinstall the printer driver. See Software section.
During the printer driver installation process, the driver installer
detects the location information for your operating system and
sets the default paper size for your machine. If you use a
different Windows location, you must change the paper size to
match the paper you usually use. Go to printer properties to
change the paper size after installation is complete.
Using the save modes
MACHINE'S BASIC SETTINGS
Power Save mode
After installation is complete, you may want to set the machine's default
settings. Refer to the next section if you would like to set or change values.
Altitude adjustment
The print quality is affected by atmospheric pressure, which is determined
by the height of the machine above sea level. The following information will
guide you on how to set your machine to the best print quality or best quality
of print.
Before you set the altitude value, find the altitude where you are using the
machine.
1.
2.
3.
4.
Power Save mode allows your machine to reduce power consumption
when it is not in actual use. You can turn this mode on and select a
length of time for which the machine waits after a job is printed before it
switches to a reduced power state.
Ensure that you have installed the printer driver with the provided
Printer Software CD.
Double-click the Smart Panel icon on the Windows task bar (or
Notification Area in Linux).
You can also click Smart Panel on the status bar in Mac OS X.
Click Printer Setting.
Click Setting > Power Save. Select the appropriate value from the
dropdown list, and then click Apply.
If your machine is connected to a network, SyncThru Web
Service screen appears automatically. Click Machine Settings >
Setup (or Machine Setup) > Power Save. Select the appropriate
altitude value, and then click Apply.
Auto continue
Normal
High 1
High 2
High 3
1. Ensure that you have installed the printer driver with the provided
Printer Software CD.
2. Double-click the Smart Panel icon on the Windows task bar (or
Notification Area in Linux).
You can also click Smart Panel on the status bar in Mac OS X.
3. Click Printer Setting.
4. Click Setting > Altitude Adjustment. Select the appropriate value from
the dropdown list, and then click Apply.
If your machine is connected to a network, SyncThru Web
Service screen appears automatically. Click Machine Settings >
Setup (or Machine Setup) > Altitude. Select the appropriate
altitude value, and then click Apply.
This is the option to set the machine to continue printing or not, in case the
paper size you have set and the paper within the tray mismatches.
1. Ensure that you have installed the printer driver with the provided
Printer Software CD.
2. Double-click the Smart Panel icon on the Windows task bar (or
Notification Area in Linux).
You can also click Smart Panel on the status bar in Mac OS X.
3. Click Printer Setting.
4. Click Setting > Auto Continue. Select the appropriate value from the
dropdown list, and then click Apply.
If your machine is connected to a network, SyncThru Web
Service screen appears automatically. Click Machine Settings >
Setup (or Machine Setup) > Auto Continue. Select the
appropriate altitude value, and then click Apply.
Getting started_ 25
selecting and loading print media
This chapter introduces you how to load originals and print media into your machine.
This chapter includes:
•
•
•
Selecting print media
Changing the size of the paper in the paper tray
Loading paper
SELECTING PRINT MEDIA
You can print on a variety of print media, such as plain paper, envelopes,
labels, and transparencies. Always use print media that meet the guidelines
for use with your machine. Print media that does not meet the guidelines
outlined in this user’s guide may cause the following problems:
• Poor print quality
• Increased paper jams
• Premature wear on the machine.
Properties, such as weight, composition, grain, and moisture content, are
important factors that affect the machine’s performance and the output
quality. When you choose print materials, consider the following:
• The type, size and weight of the print media for your machine are
described later in this section.
• Desired outcome: The print media you choose should be appropriate for
your project.
• Brightness: Some print media are whiter than others and produce
sharper, more vibrant images.
• Surface smoothness: The smoothness of the print media affects how
crisp the printing looks on the paper.
•
•
Some print media may meet all of the guidelines in this section and
still not produce satisfactory results. This may be the result of
improper handling, unacceptable temperature and humidity levels,
or other variables over which Samsung has no control.
Before purchasing large quantities of print media, ensure that it
meets the requirements specified in this user’s guide.
Using print media that does not meet these specifications may cause
problems, requiring repairs. Such repairs are not covered by
Samsung’s warranty or service agreements.
26 _Selecting and loading print media
•
•
Printing on special print materials
Setting the paper size and type
Specifications on print media
TYPE
Plain paper
SIZE
CAPACITYB
WEIGHTA
DIMENSIONS
Letter
216 x 279 mm (8.5 x 11 inches)
Legal
216 x 356 mm (8.5 x 14 inches)
Folio
216 x 330 mm (8.5 x 13 inches)
A4
210 x 297 mm (8.26 x 11.69 inches)
Oficio
216 x 343 mm (8.5 x 13.5 inches)
JIS B5
182 x 257 mm (7.16 x 10.11 inches)
ISO B5
176 x 250 mm (6.93 x 9.84 inches)
Executive
184 x 267 mm (7.25 x 10.5 inches)
Statement
140 x 216 mm (5.50 x 8.50 inches)
A5
148 x 210 mm (5.82 x 8.26 inches)
A6
105 x 148 mm (4.13 x 5.82 inches)
Monarch
98 x 191 mm (3.87 x 7.5 inches)
No. 10
105 x 241 mm (4.12 x 9.5 inches)
DL
110 x 220 mm (4.33 x 8.66 inches)
C5
162 x 229 mm (6.37 x 9.01 inches)
C6
114 x 162 mm (4.48 x 6.38 inches)
No.9
98 x 225 mm (3.87 x 8.87 inches)
6 3/4
92 x 165 mm (3.62 x 6.5 inches)
Thick paper
Refer to the Plain
paper section
Refer to the Plain paper section
90 to 105 g/m2 (24 to 28 lb bond)
Thin paper
Refer to the Plain
paper section
Refer to the Plain paper section
60 to 70 g/m2 (16 to 19 lb bond)
Labelsc
Letter, A4
Refer to the Plain paper section
120 to 150 g/m2 (32 to 40 lb bond)
Transparencyd
Letter, A4
Refer to the Plain paper section
138 to 146 g/m2 (37 to 39 lb bond)
Card stock
Post card
101.6 x 152.4 mm (4 x 6 inches)
105 to 163 g/m2 (28 to 43 lb bond)
Minimum size (custom)
76 x 127 mm (3 x 5 inches)
60 to 163 g/m2 (16 to 43 lb bond)
Maximum size (custom)
216 x 356 mm (8.5 x 14 inches)
Envelope
60 to 105 g/m2 (16 to 28 lb bond) for
manual feeding in the tray
•
•
150 sheets of 75 g/m2 (20 lb
bond) paper for the tray
1 sheet for manual feeding in
the tray
75 to 90 g/m2 (20 to 24 lb bond)
1 sheet for manual feeding in
the tray
a. If media weight is over 105 g/m2 (28 lb bond), load a paper into the tray one by one.
b. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
c. Smoothness: 100 to 250 (sheffield)
d. Recommended media: Transparency for a color laser printer by 3M such as PP2500.
Selecting and loading print media_ 27
Guidelines for special print media
MEDIA TYPE
Envelopes
MEDIA TYPE
GUIDELINES
•
•
•
•
•
•
Labels
Successful printing on envelopes depends upon the
quality of the envelopes. When selecting envelopes,
consider the following factors:
- Weight: The weight of the envelope paper should
not exceed 90 g/m2 or jamming may occur.
- Construction: Prior to printing, envelopes should
lie flat with less than 6 mm curl, and should not
contain air.
- Condition: Envelopes should not be wrinkled,
nicked, or otherwise damaged.
- Temperature: You should use envelopes that are
compatible with the heat and pressure of the
machine during operation.
Use only well-constructed envelopes with sharp and
well creased folds.
Do not use stamped envelopes.
Do not use envelopes with clasps, snaps, windows,
coated lining, self-adhesive seals, or other synthetic
materials.
Do not use damaged or poorly made envelopes.
Be sure the seam at both ends of the envelope
extends all the way to the corner of the envelope.
GUIDELINES
•
•
•
•
Card stock or
custom-sized
materials
•
Preprinted
paper
•
•
1 Acceptable
2 Unacceptable
•
•
•
Envelopes with a peel-off adhesive strip or with
more than one flap that folds over to seal must use
adhesives compatible with the machine’s fusing
temperature for 0.1 second. Check your machine’s
specification to view the fusing temperature, see
page 48. The extra flaps and strips might cause
wrinkling, creasing, or jams, and may even damage
the fuser.
For the best print quality, position margins no closer
than 15 mm from the edges of the envelope.
Avoid printing over the area where the envelope’s
seams meet.
28 _Selecting and loading print media
•
•
•
To avoid damaging the machine, use only labels
designed for use in laser machines.
- When selecting labels, consider the following
factors:
- Adhesives: The adhesive material should be
stable at your machine’s fusing temperature.
Check your machine’s specification to view the
fusing temperature, see page 48.
- Arrangement: Only use labels with no exposed
backing between them. Labels can peel off sheets
that have spaces between the labels, causing
serious jams.
- Curl: Prior to printing, labels must lie flat with no
more than 13 mm of curl in any direction.
- Condition: Do not use labels with wrinkles,
bubbles, or other indications of separation.
Make sure that there is no exposed adhesive
material between labels. Exposed areas can cause
labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause
damage to machine components.
Do not run a sheet of labels through the machine
more than once. The adhesive backing is designed
for only a single pass through the machine.
Do not use labels that are separating from the
backing sheet or are wrinkled, bubbled, or otherwise
damaged.
Do not print on media smaller than 76 mm wide or
356 mm long.
In the software application, set margins at least
6.4 mm away from the edges of the material.
Letterhead must be printed with heat-resistant ink
that will not melt, vaporize, or release hazardous
emissions when subjected to the printer’s fusing
temperature for 0.1 second. Check your machine’s
specification to view the fusing temperature, see
page 48.
Letterhead ink must be non-flammable and should
not adversely affect printer rollers.
Forms and letterhead should be sealed in a
moisture-proof wrapping to prevent changes during
storage.
Before you load preprinted paper, such as forms
and letterhead, verify that the ink on the paper is
dry. During the fusing process, wet ink can come off
preprinted paper, reducing print quality.
Using photographic paper or coated paper may cause problems,
requiring repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
CHANGING THE SIZE OF THE PAPER IN THE
PAPER TRAY
4. Slide the paper length guide until it lightly touches the end of the paper
stack. Squeeze the paper width guide and slide it to the edge of the
paper stack without causing it to bend.
To load different sizes of paper, such as Legal-sized paper, you need to
adjust the paper guides to extend the paper tray.
Tray extend lever
Paper length guide
Paper width guide
Paper cover
1. Pull the tray out of the machine. Open the paper cover and remove
paper from the tray if necessary.
For paper smaller than Letter-sized, return the paper guides to their
original positions and adjust the paper length guide and paper width
guide.
If the paper that you need to print is shorter than length 222 mm (8.74
inches), press and unlatch the guide lock in the tray, push the tray in
manually. Adjust the paper length guide and paper width guide.
2. Pressing and unlatching the guide lock in the top of the tray, pull the tray
out manually.
•
•
Do not push the paper width guides far enough to cause the
materials to warp.
If you do not adjust the paper width guides, it may cause paper
jams.
3. Load paper into the tray.
Selecting and loading print media_ 29
5. Close the paper cover.
LOADING PAPER
Loading paper in the tray
Load the print media you use for the majority of your print jobs in the tray.
The tray can hold a maximum of 150 sheets of 75 g/m2 (20 lb bond) plain
paper.
1. Pull the tray out of the machine. Open the paper cover and remove
paper from the tray if necessary.
6. Slide the tray back into the machine until it clicks.
If you adjusted the tray itself to use paper shorter than 222mm (8.74
inches), you may not see the tray from outside of the machine,
double-check the tray is installed.
7. After loading papdm_531
8. er, set the paper type and size for the tray. See "Setting the paper size
and type" on page 31.
2. Load paper into the tray with the side you want to print facing up and
close the paper cover.
3. After loading paper, set the paper type and size for the tray. See "Setting
the paper size and type" on page 31.
•
•
30 _Selecting and loading print media
If you experience problems with paper feed, place one sheet at a
time in the tray.
You can load previously printed paper. The printed side should be
facing up with an uncurled edge at the rear. If you experience
problems with paper feed, turn the paper around. Note that print
quality is not guaranteed.
PRINTING ON SPECIAL PRINT MATERIALS
SETTING THE PAPER SIZE AND TYPE
The machine can hold special sizes and types of print material, such as
postcards, note cards, and envelopes. Especially, it is useful for single page
printing on letterhead or colored paper.
After loading paper in the paper tray, you need to set the paper size and
type using the printer driver. Follow these steps to make your changes
permanent.
The following procedure is for Windows XP. For other Windows OS,
refer to the corresponding Windows User's Guide or online help.
Feeding the print material manually
•
•
Load only one size of print media at a time in the tray.
To prevent paper jams, do not add paper when there is still paper in
the tray. This also applies to other types of print media.
• Print media should be loaded face up with the side you want to print,
and the top edge going into the tray first. Place print materials in the
center of the tray.
• Always load only the specified print media to avoid paper jams and
print quality problems. (See "Selecting print media" on page 26.)
• Flatten any curl on postcards, envelopes, and labels before loading
them into the tray.
1. Load the paper. (See "Changing the size of the paper in the paper
tray" on page 29.)
1.
2.
3.
4.
5.
Click the Start button on the computer screen.
Select Printers and Faxes.
Right-click on the printer driver icon and select Printing Preferences.
Click the Paper tab, and change the settings on Paper Options.
Click OK.
Depending on the media type you are using, keep the following
loading guidelines:
• Envelopes: Flap side down and with the stamp area on the
top left side.
• Labels: Print side up and top short edge entering the machine
first.
• Preprinted paper: Design side up with the top edge toward the
machine.
• Card stock: Print side up and the short edge entering the
machine first.
• Previously printed paper: Previously printed side down with
an uncurled edge toward the machine.
2. When you print in application, start the print menu.
3. Before you print, open printer properties.
4. Press the Paper tab in printer properties, and select an appropriate
paper type.
If you want to use an label, set the paper type to Label.
5. Select Manual Feeder in paper source then, press OK.
6. Start printing in application.
7. Press the
Stop button on the machine to start feeding then the
machine starts printing.
•
•
If you are printing multiple pages, load the next sheet after first
page prints out, and press the
Stop button. Repeat this
step for every page to be printed.
The settings you change remain in effect only while you are
using the current application.
Selecting and loading print media_ 31
basic printing
This chapter explains common printing tasks.
This chapter includes:
•
Printing a document
•
PRINTING A DOCUMENT
Your machine allows you to print from various Windows, Macintosh, or
Linux applications. The exact steps for printing a document may vary
depending on the application you use.
For details about printing, see the Software secion.
CANCELING A PRINT JOB
If the print job is waiting in a print queue or print spooler, such as the printer
group in Windows, delete the job as follows:
1. Click the Windows Start menu.
2. For Windows 2000, select Settings and then Printers.
For Windows XP/2003, select Printers and Faxes.
For Windows Vista, select Control Panel > Hardware and Sound >
Printers.
3. Double-click the Samsung CLP-310 Series icon.
4. From the Document menu, select Cancel.
You can also access this window by simply double-clicking the printer
icon at the bottom right corner of the Windows desktop.
You can also cancel the current job by pressing
panel.
32 _Basic printing
Stop on the control
Canceling a print job
maintenance
This chapter provides information for maintaining your machine and the toner cartridge.
This chapter includes:
•
•
•
•
Printing reports
Cleaning your machine
Maintaining the cartridge
Replacing the toner cartridge
PRINTING REPORTS
•
•
•
•
Replacing the Imaging Unit
Replacing the waste toner container
Maintenance parts
Managing your machine from the website
3. Grasp the handles on the toner cartridge and pull to remove the
cartridge from the machine.
You can print a configuration report from the machine’s control panel. Use
the configuration page to view the current settings, to help troubleshoot
problems. In Ready mode, press and hold the
Stop button on the
control panel for about 5 seconds.
CLEANING YOUR MACHINE
To maintain print quality, follow the cleaning procedures below each time
the toner cartridge is replaced or if print quality problems occur.
•
•
Cleaning the cabinet of the machine with cleaning materials
containing large amounts of alcohol, solvent, or other strong
substances can discolor or distort the cabinet.
If your machine or its surrounding is contaminated with toner, we
recommend you to use cloth or tissue dampened with water to
clean it. If you use a vacuum cleaner, toner blown into the air may
be harmful.
4. Pull the waste toner container out of the machine using its handle.
Cleaning the outside
Clean the cabinet of the machine with a soft lint-free cloth. You can dampen
the cloth slightly with water, but be careful not to let any water drip onto or
into the machine.
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate
inside the machine. This buildup can cause print quality problems, such as
toner specks or smearing. Cleaning the inside of the machine clears or
reduces these problems.
1. Turn the machine off and unplug the power cord. Wait for the machine to
cool down.
2. Press the release button, completely open the front cover.
Maintenance_ 33
5. Pull the imaging unit out of the machine using the groove on the front of
the imaging unit.
•
•
•
Do not touch the green surface on the imaging unit with your
hands or any other material.
Be careful not to scratch the surface of the imaging unit.
If you leave the front cover open for more than a few minutes, the
imaging unit can be exposed to light. This will cause damage to
the imaging unit. Close the front cover should the installation need
to be halted for any reason.
7. Holding the groove on the front of the imaging unit, push imaging unit in
to the machine.
8. Insert the waste toner container into position and then push it to make
sure that it is firmly seated in place.
6. With a dry lint-free cloth, wipe away any dust and spilled toner from the
toner cartridges area and their cavities.
9. Slide the toner cartridge back into the machine.
•
•
If toner gets on your clothing, wipe it off with a dry cloth and wash
it in cold water. Hot water sets toner into fabric.
If your machine or its surrounding is contaminated with toner, we
recommend you to use a cloth or tissue dampened with water to
clean it. If you use a vacuum cleaner, toner blows into the air then
might be harmful to you.
After cleaning, let the machine to dry completely.
10. Reinstall all the compartments into the machine, and close the front
cover.
If the front cover is not completely closed, the machine will not
operate.
11. Plug in the power cord and turn the machine on
34 _Maintenance
MAINTAINING THE CARTRIDGE
2. Grasp the handles on the toner cartridge and pull to remove the
cartridge from the machine.
Toner cartridge storage
To get the most from the toner cartridge, keep the following guidelines in
mind:
• Do not remove the toner cartridge from its package until ready for use.
• Do not refill the toner cartridge. The machine warranty does not cover
damage caused by using a refilled cartridge.
• Store toner cartridges in the same environment as your machine.
• To prevent damage to the toner cartridge, do not expose it to light for
more than a few minutes.
Expected cartridge life
The life of the toner cartridge yield depends on the amount of toner that print
jobs require. The actual number may also be different depending on the
print density of the pages you print on, and the number of pages may be
affected by operating environment, printing interval, media type, and media
size. If you print a lot of graphics, you may need to change the cartridge
more often.
3. Holding both handles on the toner cartridge, thoroughly rock it from side
to side to evenly distribute the toner.
Redistributing toner
When a toner is low, faded or light areas may appear. It is possible that
colored images may be printed with incorrect colors due to flawed mixing of
toner colors when one of the colored toner cartridges is low on toner. You
can temporarily improve print quality by redistributing the toner.
• The toner-related message saying that the toner is low may appear on
the display.
• The SmartPanel program window appears on the computer telling you
which color cartridge is low on toner.
1. Press the release button, completely open the front cover.
If toner gets on your clothing, wipe it off with a dry
cloth and wash it in cold water. Hot water sets toner into
fabric.
4. Slide the toner cartridge back into the machine.
5. Close the front cover. Make sure the cover is securely latched.
If the front cover is not completely closed, the machine will not
operate.
Maintenance_ 35
REPLACING THE TONER CARTRIDGE
The machine uses four colors and has a different toner cartridge for each
one: yellow (Y), magenta (M), cyan (C), and black (K).
When the toner colors LED, on the control panel, indicating each individual
toner cartridge according to its color, lights, and the status LED lights red,
the machine cartridge is totally exhausted. Your machine stops printing.
Also, the Smart Panel program window appears on the computer telling you
to replace the cartridge.
At this stage, the toner cartridge needs to be replaced. Check the type of
toner cartridge for your machine. (See "Supplies" on page 47.)
1. Turn the machine off, then wait a few minutes for the machine to cool.
2. Press the release button, completely open the front cover.
5. Holding both handles on the toner cartridge, thoroughly rock it from side
to side to evenly distribute the toner.
6. Place the toner cartridge on a flat surface, as shown, and remove the
paper covering the toner cartridge by removing the tape.
If toner gets on your clothing, wipe it off with a dry cloth and wash
it in cold water. Hot water sets toner into fabric.
7. Make sure that the color of the toner cartridge matches the color slot and
then grasp the handles on the toner cartridge. Insert the cartridge until it
clicks into place.
3. Grasp the handles on the toner cartridge and pull to remove the
cartridge from the machine.
8. Close the front cover. Make sure the cover is securely latched, and then
turn the machine on.
4. Take a new toner cartridge out of its package.
•
•
Don't use sharp objects, such as a knife or scissors, to open
the toner cartridge package. You could damage the surface of
the toner cartridge.
To prevent damage, do not expose the toner cartridge to light
for more than a few minutes. Cover it with a piece of paper to
protect it if necessary.
36 _Maintenance
If the front cover is not completely closed, the machine will not
operate.
REPLACING THE IMAGING UNIT
5. Pull the imaging unit out of the machine using the groove on the front of
the imaging unit.
When the life span of the imaging unit has expired, the Smart Panel
program window appears on the computer, indicating the imaging unit
needs to be replaced. Otherwise your machine stops printing.
1. Turn the machine off, then wait a few minutes for the machine to cool.
2. Press the release button, completely open the front cover.
6. Take a new imaging unit out of its package.
3. Grasp the handles on the toner cartridge and pull to remove the
cartridge from the machine.
•
•
•
4. Pull the waste toner container out of the machine using its handle.
Don’t use sharp objects, such as a knife or scissors, to open the
imaging unit package. You could damage the surface of the
imaging unit.
Be careful not to scratch the surface of the imaging unit.
To prevent damage, do not expose the imaging unit to light for
more than a few minutes. Cover it with a piece of paper to protect
it if necessary.
7. Holding the groove on the front of the imaging unit, push imaging unit in
to the machine.
Maintenance_ 37
8. Insert the waste toner container into position and then push it to make
sure that it is firmly seated in place.
REPLACING THE WASTE TONER CONTAINER
When the life span of the waste toner container has expired, the Smart
Panel program window appears on the computer, indicating the waste toner
container needs to be replaced. Otherwise your machine stops printing.
1. Turn the machine off, then wait a few minutes for the machine to cool.
2. Open the front cover.
9. Slide the toner cartridge back into the machine.
3. Pull the waste toner container out of the machine using its handle.
10. Close the front cover firmly.
If the front cover is not completely closed, the machine will not
operate. Please make sure all toner cartridges are installed properly.
If any toner cartridge is installed improperly, the front cover do not
close.
Make sure that you lay the waste toner container on a flat surface so
that the toner does not spill.
4. Remove the container’s cap from the container as shown below, and
use it to close the waste toner container opening.
11. Turn the machine on.
Each LED blinks red in a repeated order. Wait for about 1.5 minutes
for your machine to get ready.
Do not tilt or turn over the container.
5. Take a new waste toner container out of its package.
38 _Maintenance
6. Insert the new container into position and then push it to make sure that
it is firmly seated in place.
MAINTENANCE PARTS
To avoid print quality and paper feed problems resulting from worn parts,
and to maintain your machine in top working condition the following
condition, the following items will need to be replaced after the specified
number of pages, or when the life span of each item has expired.
ITEMS
YIELD (AVERAGE)
Pick-up roller
Approx. 50,000 pages
Fuser unit
Approx. 100,000 black pages or
50,000 color pages
Transfer roller
Approx. 100,000 pages
Transfer Unit (ITB)
Approx. 100,000 black pages or
25,000 color pages
7. Close the front cover firmly.
We highly recommend that this maintenance be performed by an authorized
service provider, dealer or the retailer where you bought the machine. The
warranty does not cover the replacement of the maintenance parts after
their lifespan.
MANAGING YOUR MACHINE FROM THE
WEBSITE
If the front cover is not completely closed, the machine will not
operate. Please make sure all toner cartridges are installed properly.
If any toner cartridge is installed improperly, the front cover do not
close.
8. Turn the machine on.
If you have connected your machine to a network and set up TCP/IP
network parameters correctly, you can manage the machine via Samsung’s
SyncThru™ Web Service, an embedded web server. Use SyncThru™
Web Service to:
• View the machine’s device information and check its current status.
• Change TCP/IP parameters and set up other network parameters.
• Change the printer properties.
• Set the machine to send email notifications to let you know the
machine’s status.
• Get support for using the machine.
To access SyncThru™ Web Service:
1. Start a web browser, such as Internet Explorer, from Windows.
2. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address
field and press the Enter key or click Go.
Your machine’s embedded website opens.
Maintenance_ 39
troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
This chapter includes:
•
•
Tips for avoiding paper jams
Clearing paper jams
TIPS FOR AVOIDING PAPER JAMS
By selecting the correct media types, most paper jams can be avoided.
When a paper jam occurs, follow the steps outlined on page 40.
• Follow the procedures on page 30. Ensure that the adjustable guides
are positioned correctly.
• Do not overload the tray. Ensure that the paper level is below the paper
capacity mark on the inside of the tray.
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended print media. (See "Setting the paper size and
type" on page 31.)
• Ensure that the recommended side of the print media is facing up in the
tray.
•
Solving other problems
2. To remove the jammed paper, open the rear cover.
3. Carefully remove the paper by pulling in the direction as shown below.
Most of the jammed paper can be removed in this step.
CLEARING PAPER JAMS
To avoid tearing the paper, pull the jammed paper out gently and
slowly. Follow the instructions in the following sections to clear the
jam.
If a paper jam occurs, the status LED on the control panel lights red. Find
and remove the jammed paper.
To resume printing after clearing paper jams, you must open and close the
front cover or rear cover.
If paper is jammed in the paper feed area, follow the next steps to release
the jammed paper.
1. Pull the tray out of the printer and remove the jammed paper.
If you cannot find the jammed paper, or if there is any resistance
removing the paper, stop pulling and go to the next step.
If the paper tears, make sure that all of the paper fragments are
removed from the printer.
If you cannot find the jammed paper, go to the next step.
40 _Troubleshooting
4. Close the rear cover and then open the top cover.
SOLVING OTHER PROBLEMS
The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, call for service.
Paper feeding
CONDITION
SUGGESTED SOLUTIONS
Paper is jammed
during printing.
Clear the paper jam. See page 40.
Paper sticks
together.
•
•
•
5. Holding the inner cover open, carefully take the jammed paper out of the
printer. The inner cover will then close automatically.
•
Multiple sheets of
paper do not feed.
•
•
Paper does not feed
into the machine.
•
•
•
•
Do not touch the fuser inside the inner cover. It is hot and could cause
burns! The fuser’s operating temperature is 180 °C (356 °F). Take
care when removing paper from the printer.
The paper keeps
jamming.
•
6. Close the top cover. Make sure that it is securely closed.
•
•
Envelopes skew or
fail to feed correctly.
Ensure there is not too much paper in the tray.
The tray can hold up to 150 sheets of paper,
depending on the thickness of your paper.
Make sure that you are using the correct type
of paper. See page 31.
Remove paper from the tray and flex or fan the
paper.
Humid conditions may cause some paper to
stick together.
Different types of paper may be stacked in the
tray. Load paper of only one type, size, and
weight.
If multiple sheets have caused a paper jam,
clear the paper jam. See page 40.
Remove any obstructions from inside the
machine.
Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.
There is too much paper in the tray. Remove
excess paper from the tray.
The paper is too thick. Use only paper that
meets the specifications required by the
machine. See page 26.
There is too much paper in the tray. Remove
excess paper from the tray. If you are printing
on special materials, load only one size of print
media at a time in the tray.
An incorrect type of paper is being used. Use
only paper that meets the specifications
required by the machine. See page 27.
There may be debris inside the machine. Open
the front cover and remove the debris.
Ensure the paper guides are against both sides of
the envelopes.
7. Open and then close the rear cover or front cover to resume printing.
Troubleshooting_ 41
Printing problems
POSSIBLE
CAUSE
SUGGESTED SOLUTIONS
A print job is
extremely slow.
The job may be very
complex.
Reduce the complexity of the
page or try adjusting the print
quality settings.
Half the page is
blank.
The page orientation
setting may be
incorrect.
Change the page orientation
in your application. See the
printer driver help screen.
The paper size and
the paper size
settings do not
match.
Ensure that the paper size in
the printer driver settings
matches the paper in the
tray.
Or, ensure that the paper
size in the printer driver
settings matches the paper
selection in the software
application settings you use.
The printer cable is
loose or defective.
Disconnect the printer cable
and reconnect. Try a print job
that you have already printed
successfully. If possible,
attach the cable and the
machine to another computer
and try a print job that you
know works. Finally, try a
new printer cable.
The wrong printer
driver was selected.
Check the application’s
printer selection menu to
ensure that your machine is
selected.
The software
application is
malfunctioning.
Try printing a job from
another application.
The operating
system is
malfunctioning.
Exit Windows and reboot the
computer. Turn the machine
off and then back on again.
The toner cartridge
is defective or out of
toner.
Redistribute the toner, if
necessary. See page 35.
If necessary, replace the
toner cartridge.
The file may have
blank pages.
Check the file to ensure that
it does not contain blank
pages.
Some parts, such as
the controller or the
board, may be
defective.
Contact a service
representative.
Incompatibility
between the PDF
file and the Acrobat
products.
Printing the PDF file as an
image may solve this
problem. Turn on Print As
Image from the Acrobat
printing options.
CONDITION
POSSIBLE
CAUSE
CONDITION
The machine
does not print.
The machine is not
receiving power.
The machine is not
selected as the
default printer.
•
•
•
•
•
•
The machine
selects print
materials from
the wrong paper
source.
SUGGESTED SOLUTIONS
Check the power cord
connections. Check the
power switch and the power
source.
Select Samsung CLP-310
Series as your default printer
in your Windows.
Check the machine for the following:
The front cover is not closed. Close the cover.
Paper is jammed. Clear the paper jam. See page
40.
No paper is loaded. Load paper. See page 30.
The toner cartridge is not installed. Install the
toner cartridge.
If a system error occurs, contact your service
representative.
The connection
cable between the
computer and the
machine is not
connected properly.
Disconnect the printer cable
and reconnect it.
The connection
cable between the
computer and the
machine is
defective.
If possible, attach the cable
to another computer that is
working properly and print a
job. You can also try using a
different printer cable.
The port setting is
incorrect.
Check the Windows printer
setting to make sure that the
print job is sent to the correct
port. If the computer has
more than one port, make
sure that the machine is
attached to the correct one.
The machine may
be configured
incorrectly.
Check the printer properties
to ensure that all of the print
settings are correct.
The printer driver
may be incorrectly
installed.
Repair the printer software.
See the Software section.
The machine is
malfunctioning.
Check the LEDs status on
the control panel to see if the
machine is indicating a
system error.
The paper source
selection in the
printer properties
may be incorrect.
For many software
applications, the paper
source selection is found
under the Thin Paper tab
within the printer properties.
Select the correct paper
source. See the printer driver
help screen.
42 _Troubleshooting
The machine
prints, but the
text is wrong,
garbled, or
incomplete.
Pages print, but
are blank.
The printer does
not print PDF file
correctly. Some
parts of
graphics, text, or
illustrations are
missing.
It will take longer to
print when you print a
PDF file as an image.
CONDITION
POSSIBLE
CAUSE
Printing quality problems
SUGGESTED SOLUTIONS
Your machine
has an odd smell
during initial
use.
The oil used to
protect the fuser is
evaporating.
After printing about 100 color
pages, there will be no more
smell. It is a temporary issue.
The print quality
of photos is not
good. Images
are not clear.
The resolution of the
photo is very low.
Reduce the photo size. If you
increase the photo size in the
software application, the
resolution will be reduced.
Before printing,
the machine
emits vapor near
the output tray.
Using damp paper
can cause vapor
during printing.
This is not a problem. Just
keep printing.
If the inside of the machine is dirty or paper has been loaded improperly,
you may notice a reduction in print quality. See the table below to clear the
problem.
CONDITION
SUGGESTED SOLUTIONS
Light or faded print
If a vertical white streak or faded area appears
on the page:
• The toner supply is low. You may be able
to temporarily extend the toner cartridge
life. See page 36. If this does not improve
the print quality, install a new toner
cartridge.
• The paper may not meet paper
specifications; for example, the paper is too
moist or too rough. See page 26.
• If the entire page is light, the print
resolution setting is too low. Adjust the print
resolution. See the help screen of the
printer driver.
• A combination of faded or smeared defects
may indicate that the toner cartridge needs
cleaning.
• The surface of the LSU part inside the
machine may be dirty. Clean the LSU by
opening and closing the front cover several
times and if the problem still occurs call the
contact a service representative.
Toner specks
•
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Dropouts
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
•
The paper may not meet specifications; for
example, the paper is too moist or too
rough. See page 26.
The paper path may need cleaning. See
"Cleaning the inside" on page 33.
If faded areas, generally rounded, occur
randomly on the page:
• A single sheet of paper may be defective.
Try reprinting the job.
• The moisture content of the paper is
uneven or the paper has moist spots on its
surface. Try a different brand of paper. See
page 26.
• The paper lot is bad. The manufacturing
processes can cause some areas to reject
toner. Try a different kind or brand of
paper.
• Change the printer option and try again. Go
to printer properties, click Paper tab, and
set type to Thick Paper. Refer to the
Software section for details.
If these steps do not correct the problem,
contact a service representative.
Troubleshooting_ 43
CONDITION
White Spots
Vertical lines
Color or Black
background
Toner smear
SUGGESTED SOLUTIONS
CONDITION
SUGGESTED SOLUTIONS
White spots appear on the page:
• The paper is too rough and a lot of dirt from
the paper falls to the inner devices within
the machine, which means the transfer belt
may be dirty. Clean the inside of your
machine. Contact a service representative.
• The paper path may need cleaning.
Contact a service representative.
Background scatter
Background scatter results from bits of toner
randomly distributed on the printed page.
• The paper may be too damp. Try printing
with a different batch of paper. Do not open
packages of paper until necessary so that
the paper does not absorb too much
moisture.
• If background scatter occurs on an
envelope, change the printing layout to
avoid printing over areas that have
overlapping seams on the reverse side.
Printing on seams can cause problems.
• If background scatter covers the entire
surface area of a printed page, adjust the
print resolution through your software
application or the printer properties.
If black vertical streaks appear on the page:
• The imaging unit has probably been
scratched. Remove the imaging unit and
install a new one. See page 37.
If white vertical streaks appear on the page:
• The surface of the LSU part inside the
machine may be dirty. Clean the LSU by
opening and closing the front cover several
times and if the problem still occurs call the
contact a service representative.
If the amount of background shading becomes
unacceptable:
• Change to a lighter weight paper. See
page 26.
• Check the machine’s environment: very dry
(low humidity) or high humidity (higher than
80% RH) conditions can increase the
amount of background shading.
• Remove the old toner cartridge and install
a new one. See page 36.
•
•
•
Clean the inside of the machine. See page
33.
Check the paper type and quality. See page
26.
Remove the toner cartridge and install a
new one. See page 36.
Misformed
characters
•
If characters are improperly formed and
producing hollow images, the paper stock
may be too slick. Try a different paper. See
page 26.
Page skew
•
•
Ensure that the paper is loaded properly.
Check the paper type and quality. See page
26.
Ensure that the paper or other material is
loaded correctly and the guides are not too
tight or too loose against the paper stack.
AaBbCc
AaBbC
AaBbCcc
AaBbCc
AaBbCc
Curl or wave
Vertical repetitive
defects
44 _Troubleshooting
If marks repeatedly appear on the printed side
of the page at even intervals:
• The toner cartridge may be damaged. If a
repetitive mark occurs on the page, print a
cleaning sheet several times to clean the
cartridge. After the printout, if you still have
the same problems, remove the toner
cartridge and install a new one. See page
36.
• Parts of the machine may have toner on
them. If the defects occur on the back of
the page, the problem will likely correct
itself after a few more pages.
• The fusing assembly may be damaged.
Contact a service representative.
•
•
•
•
Wrinkles or creases •
•
•
Ensure that the paper is loaded properly.
Check the paper type and quality. Both high
temperature and humidity can cause paper
curl. See page 26.
Turn over the stack of paper in the tray. Also
try rotating the paper 180° in the tray.
Ensure that the paper is loaded properly.
Check the paper type and quality. See page
26.
Turn over the stack of paper in the tray. Also
try rotating the paper 180° in the tray.
CONDITION
Back of printouts
are dirty
Solid Color or
Black pages
SUGGESTED SOLUTIONS
•
•
•
Loose toner
•
•
•
•
Horizontal stripes
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
The toner cartridge may not be installed
properly. Remove the cartridge and reinsert
it.
The toner cartridge may be defective and
need replacing. Remove the toner cartridge
and install a new one. See page 36.
The machine may require repair. Contact a
service representative.
Clean the inside of the machine. See page
33.
Check the paper type and quality. See page
26.
Remove the toner cartridge and install a
new one. See page 36.
If the problem persists, the machine may
require repair. Contact a service
representative.
Character voids are white areas within parts of
characters that should be solid black:
• If you are using transparencies, try another
type of transparency. Because of the
composition of transparencies, some
character voids are normal.
• You may be printing on the wrong surface
of the paper. Remove the paper and turn it
around.
• The paper may not meet paper
specifications. See page 26.
SUGGESTED SOLUTIONS
Curl
If the printed paper is curled or paper does not
feed into the machine:
• Turn over the stack of paper in the tray.
Also try rotating the paper 180° in the tray.
• Change the printer option and try again. Go
to printer properties, click Paper tab, and
set type to Thin Paper. Refer to the
Software section for details.
An unknown image
repetitively appears
on a next few
sheets or loose
toner, light print, or
contamination
occurs.
Your printer is probably being used at an
altitude of 1,000 m (3,281 ft) or above.
The high altitude may affect the print quality
such as loose toner or light imaging. You can
set this option through Printer Settings Utility
or Printer tab in printer driver’s properties. See
page 25.
Common Windows problems
CONDITION
•
Character Voids
Check for leaking toner. Clean the inside of
the machine. See page 33.
CONDITION
SUGGESTED SOLUTIONS
“File in Use”
message appears
during installation.
Exit all software applications. Remove all
software from the StartUp Group, then restart
Windows. Reinstall the printer driver.
“General Protection
Fault”, “Exception
OE”, “Spool32”, or
“Illegal Operation”
messages appear.
Close all other applications, reboot Windows
and try printing again.
“Fail To Print”, “A
printer timeout error
occurred.” messages
appear.
These messages may appear during printing.
Just keep waiting until the machine finishes
printing. If the message appears in ready mode
or after printing has been completed, check the
connection and/or whether an error has
occurred.
Refer to the Microsoft Windows documentation that came with your
computer for further information on Windows error messages.
If horizontally aligned black streaks or smears
appear:
• The toner cartridge may be installed
improperly. Remove the cartridge and
reinsert it.
• The toner cartridge may be defective.
Remove the toner cartridge and install a
new one. See page 36.
• If the problem persists, the machine may
require repair. Contact a service
representative.
Troubleshooting_ 45
Common Linux problems
CONDITION
The machine does
not print.
SUGGESTED SOLUTIONS
•
•
•
Some color images
come out all black.
Some color images
come out in
unexpected color.
The machine does
not print whole pages
and its output is half
page printed.
46 _Troubleshooting
Check if the printer driver is installed in your
system. Open Unified Driver Configurator
and switch to the Printers tab in Printers
configuration window to look at the list of
available printers. Make sure that your
machine is displayed on the list. If not,
please, invoke Add new printer wizard to set
up your device.
Check if the printer is started. Open Printers
configuration and select your machine on the
printers list. Look at the description in the
Selected printer pane. If its status contains
“(stopped)” string, please, press the Start
button. After that normal operation of the
printer should be restored. The "stopped"
status might be activated when some
problems in printing occurred.
Check if your application has special print
option such as “-oraw”. If “-oraw” is specified
in the command line parameter then remove
it to print properly. For Gimp front-end, select
“print” -> “Setup printer” and edit command
line parameter in the command item.
This is a known bug in Ghostscript (until GNU
Ghostscript version 7.05) when the base color
space of the document is indexed color space
and it is converted through CIE color space.
Because Postscript uses CIE color space for
Color Matching System, you should upgrade
Ghostscript on your system to at least GNU
Ghostscript version 7.06 or later. You can find
recent Ghostscript versions at
www.ghostscript.com.
This is a known bug in Ghostscript (until GNU
Ghostscript version 7.xx) when the base color
space of the document is indexed RGB color
space and it is converted through CIE color
space. Because Postscript uses CIE color
space for Color Matching System, you should
upgrade Ghostscript on your system to at least
GNU Ghostscript version 8.xx or later. You can
find recent Ghostscript versions at
www.ghostscript.com.
It is a known problem that occurs when a color
printer is used on version 8.51 or earlier of
Ghostscript, 64-bit Linux OS, and reported to
bugs.ghostscript.com as Ghostscript Bug
688252.
The problem is solved in AFPL Ghostscript v.
8.52 or above. Download the latest version of
AFPL Ghostscript from http://sourceforge.net/
projects/ghostscript/ and install it to solve this
problem.
CONDITION
SUGGESTED SOLUTIONS
I encounter error
“Unable to open mfp
port device file!”
when printing a
document.
Please avoid changing print job parameters (via
LPR GUI, for example) while a print job is in
progress. Known versions of CUPS server
break the print job whenever print options are
changed and then try to restart the job from the
beginning. Since Unified Linux Driver locks mfp
port while printing, the abrupt termination of the
driver keeps the port locked and therefore
unavailable for subsequent print jobs. If this
situation occurred, please, try to release the
mfp port.
When printing a
document over the
network in SuSE 9.2,
the printer does not
print.
The CUPS (Common Unix Printing System)
version distributed with SuSE Linux 9.2
(cups-1.1.21) has a problem with ipp
(Internet Printing Protocol) printing. Use the
socket printing instead of ipp or install later
version of CUPS (cups-1.1.22 or higher).
Refer to Linux User’s Guide that came with your computer for further
information on Linux error messages.
Common Macintosh problems
CONDITION
SUGGESTED SOLUTIONS
The printer does not
print PDF file correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and
the Acrobat products:
Printing the PDF file as an image may
solve this problem. Turn on Print As
Image from the Acrobat printing options.
It will take longer to print when
you print a PDF file as an image.
The document has
printed, but the print job
has not disappeared
from the spooler in Mac
OS 10.3.2.
Update your Mac OS to OS 10.3.3. or
higher.
Some letters are not
displayed normally
during the Cover page
printing.
This problem is caused because Mac OS
cannot create the font during the Cover
page printing. English alphabet and
numbers are displayed normally at the
Cover page.
Refer to Mac OS User’s Guide that came with your computer for
further information on Mac OS error messages.
ordering supplies and accessories
This chapter provides information on purchasing cartridges and accessories available for your machine.
This chapter includes:
•
Supplies
•
The optional parts or features may differ by countries. Contact your
sales representatives whether the part you want is available in your
country.
SUPPLIES
How to purchase
HOW TO PURCHASE
To order Samsung-authorized supplies or accessories, contact your local
Samsung dealer or the retailer where you purchased your machine, or visit
www.samsungprinter.com/supplies and select your country/region to obtain
information on calling for technical support.
When the toner runs out, you can order the following type of toner cartridge
for your machine:
TYPE
AVERAGE YIELD
•
Average
continuous black
cartridge yield:
1,500 standard
pages (Black)
Average
continuous color
cartridge yield:
1,000 standard
pages (Yellow/
Magenta/Cyan)
PART NUMBER
CLT-K409S (Black)
CLT-C409S (Cyan)
CLT-M409S (Magenta)
CLT-Y409S (Yellow)
Region Ab
CLT-K4092S (Black)
CLT-C4092S (Cyan)
CLT-M4092S (Magenta)
CLT-Y4092S (Yellow)
Standard yielda
toner cartridge
•
Standard yield G
Imaging Unit
Approx. 32,000
images
CLT-R409
Waste toner
container
Approx. 5,000
imagesc or Approx.
1,250 pages (full
color 5% image)
CLT-W409
a. Declared yield value in accordance with ISO/IEC 19798.
b. Region A:Albania, Austria, Belgium, Bosnia, Bulgaria, Croatia, Cyprus,
Czech Republic, Denmark, Finland, France, Germany, Greece,
Hungary, Israel, Italy, Macedonia, Netherlands, Norway, Poland,
Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden,
Switzerland, Turkey, UK.
c. Image counts based on one color on each page. If you print documents
in full color (Cyan, Magenta, Yellow, Black), the life of this item will be
reduced by 25%.
When you purchase a new toner cartridge or supplies, you must
purchase them in the same country you have purchased your
machine.
Otherwise, the toner cartridge or supplies will be incompatible with
your machine since the configuration of the toner cartridge or
supplies vary depending on the countries.
Ordering supplies and accessories_ 47
specifications
This chapter guides you about this machine’s specifications such as various features.
This chapter include:
•
General specifications
•
GENERAL SPECIFICATIONS
The symbol * optional feature depending on machines.
ITEM
DESCRIPTION
Paper input
capacity
• Tray: 150 sheets for plain paper, 75 g/m2 (20 lb
bond)
For details about paper input capacity, see 27 page.
Paper output
capacity
Face down: 100 sheets 75 g/m2 (20 lb bond)
Power rating
AC 110 - 127 V or AC 220 - 240 V
See the Rating label on the machine for the correct
voltage, frequency (hertz) and type of current for your
machine.
Power
consumption
•
•
•
•
Average operating mode: Less than 600 W
Ready mode: Less than 75 W
Power Save mode: Less than 55 W
Power off mode: 0 W
Noise Levela
•
•
Ready mode: Less than 35 dBA
Printing mode: Less than 45 dBA
Default time to
power save
mode from
ready mode
5 Minutes
Warm-up time
Less than 35 seconds (Coldboot)
Operating
environment
Temperature: 10 to 32.5 °C (50 to 90 °F)
Humidity: 20 to 80% RH
Toner
cartridge lifeb
Black
Average continuous black cartridge
yield: 1,500 standard pages
(Shipped with 1,000 pages Starter
toner cartridge.)
Color
(Yellow/
Magenta/
Cyan)
Average continuous color cartridge
yield: 1,000 standard pages
(Shipped with 700 pages Starter toner
cartridge.)
Imaging Unit
life
Approx. 32,000 images
Waste toner
container
Approx. 1,250 pages (full color 5% image) or 5,000
images
Memory
•
•
48 _Specifications
CLP-310: 32 MB (Non-extendable)
CLP-310N/CLP-310W: 64 MB (Non-extendable)
Printer specifications
ITEM
DESCRIPTION
External
dimension
(W x D x H)
384 x 314 x 237 mm
(15.1 x 12.4 x 9.3 inches)
Weight
(Including
consumables)
CLP-310: 11 Kg (24.25 lbs)
Package
weight
Paper: 5.8 Kg (12.7 lbs)
Plastic: 1.8 Kg (3.86 lbs)
Duty cycle
Up to 20,000 imagesc (Monthly)
Fusing
temperature
180 °C (356 °F)
a. Sound Pressure Level, ISO 7779
b. Declared yield value in accordance with ISO/IEC 19798. The number of
pages may be affected by operating environment, printing interval,
media type, and media size.
c. Image counts based on one color on each page. If you print documents
in full color (Black, Cyan, Magenta, Yellow), the life of this item will be
reduced by 25%.
PRINTER SPECIFICATIONS
ITEM
DESCRIPTION
Printing method
Printing speed
Color laser beam printing
•
•
First print out
time
Black and white: Up to 16 ppm (A4), 17 ppm
(Letter)
Color: Up to 4 ppm (A4/Letter)
Black &
White
•
•
From ready: Less than 15 seconds
From coldboot: Less than 45 seconds
Color
•
•
From ready: Less than 21 seconds
From coldboot: Less than 57 seconds
Print resolution
Max. 2,400 x 600 dpi effective output
Printer language
SPL-C
OS compatibilityb
•
•
•
Interface
•
•
•
Windows: 2000/XP/2003/Vista
Linux: RedHat 8.0~9.0, Mandrake 9.2~10.1,
SuSE 8.2~9.2, Fedra Core 1~4
Macintosh: Mac OS X 10.3~10.5, Universal Mac
High speed USB 2.0
CLP-310N, CLP-310W only: Ethernet 10/100
Base TX wired LAN (embedded type)
CLP-310W: 802.11 b/g wireless LAN
a. It will be affected by operating system used, computing performance,
application software, connecting method, media type, media size and
job complexity.
b. Visit www.samsungprinter.com to download the latest software version.
Specifications_ 49
glossary
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well
as mentioned in this user's guide.
ADF
An Automatic Document Feeder (ADF) is a mechanism that will
automatically feed an original sheet of paper so that the machine can
scan some amount of the paper at once.
DADF
A Duplex Automatic Document Feeder (DADF) is a mechanism that will
automatically feed and flip over an original sheet of paper so that the
machine can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box
state, reset, or initialized.
AppleTalk
DHCP
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Macintosh (1984)
and is now deprecated by Apple in favor of TCP/IP networking.
A Dynamic Host Configuration Protocol (DHCP) is a client-server
networking protocol. A DHCP server provides configuration parameters
specific to the DHCP client host requesting, generally, information
required by the client host to participate on an IP network. DHCP also
provides a mechanism for allocation of IP addresses to client hosts.
BIT Depth
A computer graphics term describing the number of bits used to
represent the color of a single pixel in a bitmapped image. Higher color
depth gives a broader range of distinct colors. As the number of bits
increases, the number of possible colors becomes impractically large for
a color map. 1-bit color is commonly called as monochrome or black and
white.
DIMM
BMP
The Domain Name Server (DNS) is a system that stores information
associated with domain names in a distributed database on networks,
such as the Internet.
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file
format on that platform.
BOOTP
Bootstrap Protocol. A network protocol used by a network client to
obtain its IP address automatically. This is usually done in the bootstrap
process of computers or operating systems running on them. The
BOOTP servers assign the IP address from a pool of addresses to each
client. BOOTP enables 'diskless workstation' computers to obtain an IP
address prior to loading any advanced operating system.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan
job. CCD Locking mechanism is also used to hold the CCD module to
prevent any damage when you move the machine.
Collation
Collation is a process of printing a multiple-copy job in sets. When
collation is selected, the device prints an entire set before printing
additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or
monitoring instruments are displayed. They are typically found in front of
the machine.
Coverage
It is the printing term used for a toner usage measurement on printing.
For example, 5% coverage means that an A4 sided paper has about 5%
image or text on it. So, if the paper or original has complicated images or
lots of text on it, the coverage will be higher and at the same time, a
toner usage will be as much as the coverage.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to
exchange data between disparate applications. The file format, as it is
used in Microsoft Excel, has become a pseudo standard throughout the
industry, even among non-Microsoft platforms.
50 _Glossary
Dual Inline Memory Module (DIMM), a small circuit board that holds
memory. DIMM stores all the data within the machine like printing data,
received fax data.
DNS
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head
that runs back and forth on the page and prints by impact, striking an
ink-soaked cloth ribbon against the paper, much like a typewriter.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for
scanning and printing. Generally, higher DPI results in a higher
resolution, more visible detail in the image, and a larger file size.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone
company service which enables a user to use a single telephone line to
answer several different telephone numbers.
Duplex
A mechanism that will automatically flip over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer
equipped with a Duplex can print double-sided of paper.
Duty Cycle
Duty cycle is the page quantity which does not affect printer
performance for a month. Generally the printer has the lifespan limitation
such as pages per year. The lifespan means the average capacity of
print-outs, usually within the warranty period. For example, if the duty
cycle is 48,000 pages per month assuming 20 working days, a printer
limits 2,400 pages a day.
ECM
Error Correction Mode (ECM) is an optional transmission mode built into
Class 1 fax machines or fax modems. It automatically detects and
corrects errors in the fax transmission process that are sometimes
caused by telephone line noise.
Emulation
Emulation is a technique of one machine obtaining the same results as
another.
An emulator duplicates the functions of one system with a different
system, so that the second system behaves like the first system.
Emulation focuses on exact reproduction of external behavior, which is
in contrast to simulation, which concerns an abstract model of the
system being simulated, often considering its internal state.
Ethernet
Intranet
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of
an organization's information or operations with its employees.
Sometimes the term refers only to the most visible service, the internal
website.
Ethernet is a frame-based computer networking technology for local
area networks (LANs). It defines wiring and signaling for the physical
layer, and frame formats and protocols for the media access control
(MAC)/data link layer of the OSI model. Ethernet is mostly standardized
as IEEE 802.3. It has become the most widespread LAN technology in
use during the 1990s to the present.
IP address
EtherTalk
The Images Per Minute (IPM) is a way of measuring the speed of a
printer. An IPM rate indicates the number of single-sided sheets a printer
can complete within one minute.
A suite of protocols developed by Apple Computer for computer
networking. It was included in the original Macintosh (1984) and is now
deprecated by Apple in favor of TCP/IP networking.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to
allow a third party device such as a coin operated device or a card
reader. Those devices allow the pay-for-print service on your machine.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for
exchanging files over any network that supports the TCP/IP protocol
(such as the Internet or an intranet).
Fuser Unit
The part of a laser printer that melts the toner onto the print media. It
consists of a hot roller and a back-up roller. After toner is transferred
onto the paper, the fuser unit applies heat and pressure to ensure that
the toner stays on the paper permanently, which is why paper is warm
when it comes out of a laser printer.
Gateway
A connection between computer networks, or between a computer
network and a telephone line. It is very popular, as it is a computer or a
network that allows access to another computer or network.
Grayscale
A shades of gray that represent light and dark portions of an image
when color images are converted to grayscale; colors are represented
by various shades of gray.
Halftone
An image type that simulates grayscale by varying the number of dots.
Highly colored areas consist of a large number of dots, while lighter
areas consist of a smaller number of dots.
HDD
Hard Disk Drive (HDD), commonly referred to as a hard drive or hard
disk, is a non-volatile storage device which stores digitally-encoded data
on rapidly rotating platters with magnetic surfaces.
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an
international non-profit, professional organization for the advancement
of technology related to electricity.
IEEE 1284
The 1284 parallel port standard was developed by the Institute of
Electrical and Electronics Engineers (IEEE). The term "1284-B" refers to
a specific connector type on the end of the parallel cable that attaches to
the peripheral (for example, a printer).
An Internet Protocol (IP) address is a unique number that devices use in
order to identify and communicate with each other on a network utilizing
the Internet Protocol standard.
IPM
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for
printing as well as managing print jobs, media size, resolution, and so
forth. IPP can be used locally or over the Internet to hundreds of
printers, and also supports access control, authentication, and
encryption, making it a much more capable and secure printing solution
than older ones.
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet
Exchange. It is a networking protocol used by the Novell NetWare
operating systems. IPX and SPX both provide connection services
similar to TCP/IP, with the IPX protocol having similarities to IP, and
SPX having similarities to TCP. IPX/SPX was primarily designed for
local area networks (LANs), and is a very efficient protocol for this
purpose (typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an
international standard-setting body composed of representatives from
national standards bodies. It produces world-wide industrial and
commercial standards.
ITU-T
The International Telecommunication Union is an international
organization established to standardize and regulate international radio
and telecommunications. Its main tasks include standardization,
allocation of the radio spectrum, and organizing interconnection
arrangements between different countries to allow international phone
calls. A -T out of ITU-T indicates telecommunication.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression
standard with no loss of accuracy or quality, which was designed for
compression of binary images, particularly for faxes, but can also be
used on other images.
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used
standard method of lossy compression for photographic images. It is the
format used for storing and transmitting photographs on the World Wide
Web.
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking
protocol for querying and modifying directory services running over TCP/
IP.
Glossary_ 51
LED
PABX
A Light-Emitting Diode (LED) is a semiconductor device that indicates
the status of a machine.
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
MAC address
PCL
Media Access Control (MAC) address is a unique identifier associated
with a network adapter. MAC address is a unique 48-bit identifier usually
written as 12 hexadecimal characters grouped in pairs (e. g., 00-00-0c34-11-4e). This address is usually hard-coded into a Network Interface
Card (NIC) by its manufacturer, and used as an aid for routers trying to
locate machines on large networks.
Printer Command Language (PCL) is a Page Description Language
(PDL) developed by HP as a printer protocol and has become an
industry standard. Originally developed for early inkjet printers, PCL has
been released in varying levels for thermal, matrix printer, and page
printers.
MFP
Multi Function Peripheral (MFP) is an office machine that includes the
following functionality in one physical body, so as to have a printer, a
copier, a fax, a scanner and etc.
MH
Modified Huffman (MH) is a compression method for decreasing the
amount of data that needs to be transmitted between the fax machines
to transfer the image recommended by ITU-T T.4. MH is a codebookbased run-length encoding scheme optimized to efficiently compress
white space. As most faxes consist mostly of white space, this
minimizes the transmission time of most faxes.
PDF
Portable Document Format (PDF) is a proprietary file format developed
by Adobe Systems for representing two dimensional documents in a
device independent and resolution independent format.
PostScript
PostScript (PS) is a page description language and programming
language used primarily in the electronic and desktop publishing areas. that is run in an interpreter to generate an image.
Printer Driver
A program used to send commands and transfer data from the computer
to the printer.
MMR
Print Media
Modified Modified READ (MMR) is a compression method
recommended by ITU-T T.6.
The media like paper, envelopes, labels, and transparencies which can
be used on a printer, a scanner, a fax or, a copier.
Modem
PPM
A device that modulates a carrier signal to encode digital information,
and also demodulates such a carrier signal to decode transmitted
information.
Pages Per Minute (PPM) is a method of measurement for determining
how fast a printer works, meaning the number of pages a printer can
produce in one minute.
MR
PRN file
Modified Read (MR) is a compression method recommended by ITU-T
T.4. MR encodes the first scanned line using MH. The next line is
compared to the first, the differences determined, and then the
differences are encoded and transmitted.
An interface for a device driver, this allows software to interact with the
device driver using standard input/output system calls, which simplifies
many tasks.
NetWare
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the
network protocols were based on the archetypal Xerox XNS stack.
Today NetWare supports TCP/IP as well as IPX/SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual
image for print using a laser beam emitted from a laser printer, and it is
usually green or gray colored and a cylinder shaped.
An exposing unit of a drum is slowly worn away by its usage of the
printer, and it should be replaced appropriately since it gets scratches
from grits of a paper.
Originals
The first example of something, such as a document, photograph or text,
etc, which is copied, reproduced or translated to produce others, but
which is not itself copied or derived from something else.
OSI
Open Systems Interconnection (OSI) is a model developed by the
International Organization for Standardization (ISO) for communications.
OSI offers a standard, modular approach to network design that divides
the required set of complex functions into manageable, self-contained,
functional layers. The layers are, from top to bottom, Application,
Presentation, Session, Transport, Network, Data Link and Physical.
52 _Glossary
Protocol
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
PS
See PostScript.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the
world's public circuit-switched telephone networks which, on industrial
premises, is usually routed through the switchboard.
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The
higher the dpi, the greater the resolution.
SMB
Server Message Block (SMB) is a network protocol mainly applied to
share files, printers, serial ports, and miscellaneous communications
between nodes on a network. It also provides an authenticated Interprocess communication mechanism.
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail
transmissions across the Internet. SMTP is a relatively simple, textbased protocol, where one or more recipients of a message are
specified, and then the message text is transferred. It is a client-server
protocol, where the client transmits an email message to the server.
Subnet Mask
The subnet mask is used in conjunction with the network address to
determine which part of the address is the network address and which
part is the host address.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP);
the set of communications protocols that implement the protocol stack
on which the Internet and most commercial networks run.
TCR
Transmission Confirmation Report (TCR) provides details of each
transmission such as job status, transmission result and number of
pages sent. This report can be set to print after each job or only after
failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped
image format. TIFF describes image data that typically come from
scanners. TIFF images make use of tags, keywords defining the
characteristics of the image that is included in the file. This flexible and
platform-independent format can be used for pictures that have been
made by various image processing applications.
Toner Cartridge
A kind of bottle within a machine like printer which contains toner. Toner
is a powder used in laser printers and photocopiers, which forms the text
and images on the printed paper. Toner can be melted by the heat of the
fuser, causing it to bind to the fibers in the paper.
TWAIN
An industry standard for scanners and software. By using a TWAINcompliant scanner with a TWAIN-compliant program, a scan can be
initiated from within the program.; an image capture API for Microsoft
Windows and Apple Macintosh operating systems.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network
shares in Window NT and other Microsoft products. The format of a
UNC path is: \\\\
URL
Uniform Resource Locator (URL) is the global address of documents
and resources on the Internet. The first part of the address indicates
what protocol to use, the second part specifies the IP address or the
domain name where the resource is located.
USB
Universal Serial Bus (USB) is a standard that was developed by the
USB Implementers Forum, Inc., to connect computers and peripherals.
Unlike the parallel port, USB is designed to concurrently connect a
single computer USB port to multiple peripherals.
Watermark
A watermark is a recognizable image or pattern in paper that appears
lighter when viewed by transmitted light. Watermarks were first
introduced in Bologna, Italy in 1282; they have been used by
papermakers to identify their product, and also on postage stamps,
currency, and other government documents to discourage
counterfeiting.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is
originally introduced in Windows Me and Windows XP. A scan can be
initiated from within these operating systems by using a WIA-compliant
scanner.
Glossary_ 53
index
power save mode 25
adjustment
altitude 25
print quality problems, solve 43
printing
demo page 21
reports 33
cleaning
problem, solve
Linux 46
paper feeding 41
printing quality 43
Windows 45
inside 33
outside 33
control panel 18
demo page, print 21
replacing components
toner cartridge 36
driver
installation 23
reports, print 33
jam
status LED 18
tips for avoiding paper jams 40
stop button 18
supplies
expected toner cartridge life 35
LED
Status 19
Linux problems 46
toner LED 18
tray
adjusting the width and length 29
Maintenance
maintenance parts 39
toner cartridge 35
using
SetIP 22
network
setting up 21
Windows problems 45
paper
changing the size 29
clearing jam 40
loading in the tray1 30
printing special materials 31
paper type
setting 31
54_Index
contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact the Samsung customer care center.
COUNTRY
CUSTOMER CARE CENTER
WEB SITE
ARGENTINE
0800-333-3733
www.samsung.com/ar
AUSTRALIA
1300 362 603
www.samsung.com/au
AUSTRIA
0800-SAMSUNG (726-7864)
www.samsung.com/at
BELGIUM
0032 (0)2 201 24 18
www.samsung.com/be
BRAZIL
0800-124-421
www.samsung.com/br
COUNTRY
ITALIA
CUSTOMER CARE CENTER
800-SAMSUNG(7267864)
WEB SITE
www.samsung.com/it
800-048989
4004-0000
CANADA
1-800-SAMSUNG (7267864)
www.samsung.com/ca
CHILE
800-726-7864 (SAMSUNG)
www.samsung.com/cl
CHINA
800-810-5858
010- 6475 1880
www.samsung.com.cn
COLOMBIA
01-8000-112-112
www.samsung.com/co
COSTA RICA
0-800-507-7267
www.samsung.com/latin
CZECH
REPUBLIC
844 000 844
www.samsung.com/cz
Distributor pro ýeskou republiku : Samsung Zrt., þeska
organizaþní složka Vyskoþilova 4, 14000 Praha 4
JAMAICA
1-800-234-7267
www.samsung.com/latin
JAPAN
0120-327-527
www.samsung.com/jp
LATVIA
800-7267
www.samsung.com/lv/
index.htm
LITHUANIA
8-800-77777
www.samsung.com/lt
LUXEMBURG
0035 (0)2 261 03 710
www.samsung.lu
MALAYSIA
1800-88-9999
www.samsung.com/my
MEXICO
01-800-SAMSUNG (7267864)
www.samsung.com/mx
NETHERLANDS
0900 20 200 88 (€ 0,10/min)
www.samsung.com/nl
NEW ZEALAND
0800SAMSUNG(726-7864)
www.samsung.com/nz
NORWAY
815-56 480
www.samsung.com/no
PANAMA
800-7267
www.samsung.com/latin
PHILIPPINES
1800-10-SAMSUNG
(7267864)
www.samsung.com/ph
POLAND
0 801 801 881
022-607-93-33
www.samsung.com/pl
PORTUGAL
80 8 200 128
www.samsung.com/pt
PUERTO RICO
1-800-682-3180
www.samsung.com/latin
REP.
DOMINICA
1-800-751-2676
www.samsung.com/latin
REPUBLIC OF
IRELAND
0818 717 100
www.samsung.com/uk
RUSSIA
8-800-555-55-55
www.samsung.ru
SINGAPORE
1800-SAMSUNG (7267864)
www.samsung.com/sg
SLOVAKIA
0800-SAMSUNG (726786)
www.samsung.com/sk
DENMARK
70 70 19 70
www.samsung.com/dk
ECUADOR
1-800-10-7267
www.samsung.com/latin
EL SALVADOR
800-6225
www.samsung.com/latin
ESTONIA
800-7267
www.samsung.ee
KAZAHSTAN
8-10-800-500-55-500
www.samsung.kz
KYRGYZSTAN
00-800-500-55-500
FINLAND
030-6227 515
www.samsung.com/fi
FRANCE
3260 SAMSUNG or
08 25 08 65 65 (€ 0,15/min)
www.samsung.com/fr
GERMANY
01805 - 121213
(€ 0,14/min)
www.samsung.de
GUATEMALA
1-800-299-0013
www.samsung.com/latin
www.samsung.com/za
3698 4698
www.samsung.com/hk
SOUTH
AFRICA
0860 726 7864 (SAMSUNG)
HONG KONG
HUNGARY
06-80-SAMSUNG (7267864)
www.samsung.com/hu
SPAIN
902 10 11 30
www.samsung.com/es
INDIA
3030 8282
1800 110011
www.samsung.com/in/
SWEDEN
0771-400 200
www.samsung.com/se
SWITZERLAND
0800-7267864
www.samsung.com/ch/
0800-112-8888
www.samsung.com/id
INDONESIA
Contact SAMSUNG worldwide_ 55
COUNTRY
CUSTOMER CARE CENTER
WEB SITE
TAIWAN
0800-329-999
www.samsung.com/tw
THAILAND
1800-29-3232
02-689-3232
www.samsung.com/th
TRINIDAD &
TOBAGO
1-800-7267-864
www.samsung.com/latin
TURKEY
444 77 11
www.samsung.com.tr
U.A.E
800-SAMSUNG (7267864)
www.samsung.com/mea
U.K
0870 SAMSUNG (7267864)
www.samsung.com/uk
U.S.A.
1-800-SAMSUNG (7267864)
www.samsung.com
UKRAINE
8-800-502-0000
www.samsung.com/ur
UZBEKISTAN
8-800-120-0400
www.samsung.com.uz
VENEZUELA
0-800-100-5303
www.samsung.com/latin
VIETNAM
1 800 588 889
www.samsung.com/vn
Contact SAMSUNG worldwide_ 56
© 2008 Samsung Electronics Co., Ltd. All rights reserved.
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
•
•
•
•
•
Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd.
Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation.
UFST® and MicroType™ are registered trademarks of Monotype Imaging Inc.
TrueType, LaserWriter and Macintosh are trademarks of Apple Computer, Inc.
All other brand or product names are trademarks of their respective companies or organizations.
REV 0.91

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