Samsung Electronics Co CLP365 Color Laser Printer User Manual Carlsen english

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Replacing the imaging unit
When the life span of the imaging unit has expired, the Smart Panel program window appears on the computer, indicating the imaging unit needs to be placed.
Otherwise, your machine stops printing.
• Don’t use sharp objects such as a knife or scissors to open the imaging unit package. You could damage the surface of the imaging unit.
• Be careful not to scratch the surface of the imaging unit.
• To prevent damage, do not expose the imaging unit to light for more than a few minutes. Cover it with a piece of paper to protect it if necessary.
• Before closing the front cover, make sure all toner cartridges are installed properly.
3. Maintenance
51
Replacing the imaging unit
3. Maintenance
52
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.
• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
• During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner
specks or smearing. Cleaning the inside of the machine clears and reduces these problems.
Cleaning the outside
Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
3. Maintenance
53
Cleaning the machine
• Use a dry lint-free cloth to clean the machine.
• If your machine has a power switch, turn the power switch off before cleaning the machine.
• Before opening the top cover, close the output support first.
3. Maintenance
54
Tips for moving & storing your machine
•
When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
•
When moving the machine, make sure at least two people are holding the machine securely.
3. Maintenance
55
4. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Tips for avoiding paper jams
57
• Clearing paper jams
58
• Understanding the status LED
61
This chapter gives helpful information for what to do if you encounter an error.
If your machine has a display screen, check the message on the display screen first to solve the
error. If you cannot find a solution to your problem in this chapter, refer to the
Troubleshooting chapter in the Advanced User's Guide (see "Troubleshooting" on page 163).
If you cannot find a solution in the User's Guide or the problem persists, call for service.
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
•
Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 26).
•
Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
•
Do not remove paper from the tray while your machine is printing.
•
Flex, fan, and straighten paper before loading.
•
Do not use creased, damp, or highly curled paper.
•
Do not mix paper types in a tray.
•
Use only recommended print media (see "Print media specifications" on page 67).
4. Troubleshooting
57
Clearing paper jams
To avoid tearing the paper, pull the jammed paper out slowly and gently.
In tray
Click this link to open an animation about clearing a jam.
4. Troubleshooting
58
Clearing paper jams
Inside the machine
Click this link to open an animation about clearing a jam.
• The fuser area is hot. Take care when removing paper from the machine.
4. Troubleshooting
59
Clearing paper jams
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting
60
Understanding the status LED
The color of the LED indicates the machine's current status.
• Some LEDs may not be available depending on model or country (see "Control panel overview" on page 19).
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Troubleshooting" on page 163).
• You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page
158).
• If the problem persists, call a service representative.
4. Troubleshooting
61
Understanding the status LED
Status LED
Status
Description
Off
The machine is off-line or save mode.
Blinking
Green
(Status LED)
• The machine is receiving data from the computer.
• The machine is printing data.
On
The machine is on-line and can be used.
Blinking
The machine is on manual printing or manual duplex printing.
• The cover is opened. Close the cover (see "Machine overview" on page 16).
Red
On
• There is no paper in the tray when receiving or printing data. Load paper in the tray (see "Loading paper in the
tray" on page 27).
• The machine has stopped due to a major error.
Blinking
Upgrading firmware.
On
A paper jam has occurred (see "Clearing paper jams" on page 58).
Orange
4. Troubleshooting
62
Understanding the status LED
Toner / WPS VGPower / Eco LED
Status
Description
Blinking
Orange
(Toner LED)
On
Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new
cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (see
"Redistributing toner" on page 45).
• A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner
cartridge (see "Replacing the toner cartridge" on page 47).
• The toner cartridge is not installed or the wrong toner cartridge is installed (see "Replacing the toner
cartridge" on page 47).
Blue
Off
All toner cartridges are at normal capacity.
Blinking
The machine is connecting to a wireless network.
On
The machine is connected to a wireless networkGOsee "Using the WPS button" on page 108).
Off
The machine is disconnected from a wireless network.
On
The machine is in power save mode.
Off
The machine is in ready modeGor the machine’s power is off.
On
Eco mode is on (see "Eco printing" on page 36).
Off
Eco mode is off.
(WPS LED)
Blue
(Power/Wakeup LED)
Eco
Green
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 197`_. The
number of pages may be affected by operating environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge even when
red LED is on and the printer stops printing.
b. Wireless model only (see "Features by models" on page 6).
4. Troubleshooting
63
5. Appendix
This chapter provides product specifications and information concerning applicable regulations.
• Specifications
65
• Regulatory information
74
• Copyright
84
Specifications
General specifications
The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information.
Items
Description
Dimension
Width x Length x Height
388 x 313 x 243 mm (15.3 x 12.3 x 9.6 inches)
Weight
Machine with consumables
11 kg (24.3 lbs)
Ready mode
Less than 26 dB (A)
Noise Levela
Temperature
Humidity
Power ratingb
Print mode
• color printing: Less than 46 dB (A)
• black and white printing: Less than 48 dB (A)
Operation
10 to 32°C (50 to 90°F)
Storage (packed)
-20 to 40°C (-4 to 104°F)
Operation
10 to 80% RH
Storage (packed)
20 to 95% RH
110 volt models
AC 110 - 127 V
220 volt models
AC 220 - 240 V
5. Appendix
65
Specifications
Items
Power consumption
Wireless c
Description
Average operating mode
Less than 290W
Ready mode
Less than 60 W
Power save mode
Less than 1.0 W (CLP-36x Series), Less than 1.4 W (CLP-36xW Series)
Power off mode
0.45 W
Module
SPW-B4319S
a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
b. See the rating label on the machine for the correct voltage (V), frequency (hertz) and type of current (A) for your machine.
c. Wireless model only (see "Features by models" on page 6).
5. Appendix
66
Specifications
Print media specifications
Print media weight/Capacitya
Type
Size
Dimensions
Tray
Letter
216 x 279 mm (8.5 x 11 inches)
Legal
216 x 356 mm (8.5 x 14 inches)
US Folio
216 x 330 mm (8.5 x 13 inches)
A4
210 x 297 mm (8.27 x 11.69 inches)
Oficio
216 x 343 mm (8.5 x 13.5 inches)
JIS B5
182 x 257 mm (7.17 x 10.12 inches)
ISO B5
176 x 250 mm (6.93 x 9.84 inches)
Executive
184 x 267 mm (7.25 x 10.5 inches)
A5
148 x 210 mm (5.83 x 8.27 inches)
A6
105 x 148 mm (4.13 x 5.83 inches)
60 to 85 g/m2 (16 to 23 lbs
bond)
•
Manual feeding in trayb
60 to 85 g/m2 (16 to 23 lbs bond)
• 1 sheet
130 sheets of 80 g/m2 (21 lbs
bond)
Plain paper
Refer to the Plain paper section
Thick paper
Refer to the Plain
paper section
86 to 120 g/m2 (23 to 32 lbs
bond)
86 to 120 g/m2 (23 to 32 lbs bond)
• 1 sheet
• 50 sheets of 120 g/m2 (32 lbs
bond)
5. Appendix
67
Specifications
Print media weight/Capacitya
Type
Size
Dimensions
Tray
Refer to the Plain paper section
Thin paper
Refer to the Plain
paper section
Cotton
Refer to the Plain
paper section
Pre-printed,
Refer to the Plain
paper section
Recycled
Labelsc
Card stock
Letter, Legal, Oficio,
US Folio, A4, JIS B5,
ISO B5, Executive,
A5
Refer to the Plain paper section
Letter, Legal, Oficio,
US Folio, A4, JIS B5,
ISO B5, Executive,
A5,
Refer to the Plain paper section
• 1 sheet
75 to 90 g/m2 (20 to 24 lbs bond) 75 to 90 g/m2 (20 to 24 lbs bond)
• 130 sheets of 80 g/m2 (21 lbs
bond)
Refer to the Plain paper section
Colored,
60 to 70 g/m2 (16 to 19 lbs bond) 60 to 70 g/m2 (16 to 19 lbs bond)
• 150 sheets of 60 g/m2 (16 lbs
bond)
Refer to the Plain paper section
Manual feeding in trayb
• 1 sheet
60 to 85 g/m2 (16 to 24 lbs bond) 60 to 85 g/m2 (16 to 24 lbs bond)
• 130 sheets of 80 g/m2 (21 lbs
bond)
• 1 sheet
120 to 150 g/m2 (32 to 40 lbs
bond)
120 to 150 g/m2 (32 to 40 lbs bond)
• 1 sheet
• 5 sheets
121 to 163 g/m2 (32 to 43 lbs
bond)
121 to 163 g/m2 (32 to 43 lbs bond)
• 1 sheet
• 5 sheets
Postcard 4x6
Refer to the Plain paper section
Bond paper
Refer to the Plain
paper section
105 to 120 g/m2 (28 to 32 lbs
bond)
• 1 sheet
• 10 sheets
5. Appendix
68
Specifications
Print media weight/Capacitya
Type
Size
Dimensions
Tray
Refer to the Plain paper section
Archive
Refer to the Plain
paper section
70 to 90 g/m2 (18.6 to 24 lbs
bond)
Manual feeding in trayb
• 1 sheet
• 100 sheets
Glossy
Photo,Matte
Photo
Letter, A4,
Refer to the Plain paper section
Postcard 4x6
111 to 220 g/m2 (30 to 58 lbs
bond)
111 to 220 g/m2 (30 to 58 lbs bond)
• 1 sheet
• 1 sheets
Minimum size (custom)
76 x 152 mm (3 x 6 inches)
Maximum size (custom)
216 x 356 mm (8.5 x 14 inches)
60 to 120 g/m2 (16 to 32 lbs bond)
a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
b. Feed one sheet at a time.
c. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
If media weight is over 120 g/m2 (32 lbs bond), load a paper into the tray one by one.
5. Appendix
69
Specifications
System requirements
Microsoft® Windows®
Requirement (recommended)
Operating system
CPU
RAM
free HDD space
Windows® XP
Intel® Pentium® III 933 MHz (Pentium IV 1 GHz)
128 MB (256 MB)
1.5 GB
Windows Server® 2003
Intel® Pentium® III 933 MHz (Pentium IV 1 GHz)
128 MB (512 MB)
1.25 GB to 2 GB
Windows Server® 2008
Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz)
512 MB (2 GB)
10 GB
Windows Vista®
Intel® Pentium® IV 3 GHz
512 MB (1 GB)
15 GB
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher
1 GB (2 GB)
16 GB
512 MB (2 GB)
10 GB
Windows® 7
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
• DVD-R/W Drive
Windows Server® 2008 R2
Intel® Pentium® IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster)
5. Appendix
70
Specifications
• Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
• Users who have administrator rights can install the software.
• Windows Terminal Services is compatible with your machine.
Macintosh
Requirements (Recommended)
Operating system
CPU
• Intel® processors
Mac OS X 10.4
• PowerPC G4/ G5
RAM
• 128 MB for a powerPC based Mac
(512 MB)
Free HDD space
1 GB
• 512 MB for an Intel-based Mac (1 GB)
• Intel® processors
512 MB (1 GB)
1 GB
Mac OS X 10.5
• 867 MHz or faster Power PC G4/
G5
Mac OS X 10.6
• Intel® processors
1 GB (2 GB)
1 GB
Mac OS X 10.7
• Intel® processors
2 GB
4 GB
5. Appendix
71
Specifications
Linux
Items
Requirements
Fedora 5~13 (32/ 64 bit)
OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit)
SuSE 10.1 (32 bit)
Operating system
Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit)
Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit)
Debian 4.0, 5.0 (32/64 bit)
Redhat® Enterprise Linux WS 4, 5 (32/64 bit)
SuSE Linux Enterprise Desktop 10, 11 (32/64 bit)
CPU
Pentium IV 2.4GHz (Intel Core™2)
RAM
512 MB (1 GB)
Free HDD space
1 GB (2 GB)
5. Appendix
72
Specifications
Network environment
Network and wireless models only (see "Features by models" on page 6).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
Items
Network interface
Specifications
• 802.11b/g/n Wireless LAN
• Windows® XP, Windows Server® 2003, Windows Vista®, Windows® 7, Windows Server® 2008 R2
Network operating system
• Various Linux OS
• Mac OS X 10.4 ~ 10.7
• TCP/IPv4
• DHCP, BOOTP
Network protocols
• DNS, WINS, Bonjour, SLP, UPnP
• Standard TCP/IP Printing (RAW), LPR, IPP, WSD
• SNMPv 1/2/3, HTTP
• TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP)
Wireless security
• Authentication: Open System, Shared Key, WPA Personal, WPA2 Personal (PSK)
• Encryption: WEP64, WEP128, TKIP, AES
5. Appendix
73
Regulatory information
This machine is designed for a normal work environment and certified with
several regulatory statements.
When using this product, these basic safety precautions should always be
followed to reduce risk of fire, electric shock, and injury to persons:
Laser safety statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21
CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is
certified as a Class I laser product conforming to the requirements of IEC 608251 : 2007.
Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above
a Class I level during normal operation, user maintenance or prescribed service
condition.
Warning
Never operate or service the printer with the protective cover removed from
laser/scanner assembly. The reflected beam, although invisible, can damage
your eyes.
Ozone safety
This product's ozone emission rate is under 0.1 ppm. Because
ozone is heavier than air, keep the product in a place with good
ventilation.
5. Appendix
74
Regulatory information
Power saver
China only
This printer contains advanced energy conservation technology
that reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of
time, power consumption is automatically lowered.
ENERGY STAR and the ENERGY STAR mark are registered U.S.
marks.
For more information on the ENERGY STAR program see http://
www.energystar.gov
For ENERGY STAR certified models, the ENERGY STAR label will be
on your machine. Check if your machine is ENERGY STAR
certified.
Recycling
Recycle or dispose of the packaging material for this product in an
environmentally responsible manner.
5. Appendix
75
Regulatory information
The United States of America only
10
Correct disposal of this product (Waste electrical &
electronic equipment)
(Applicable in the european union and other
european countries with separate collection
systems)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of
their working life. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate these
items from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government office, for details of
where and how they can take these items for environmentally safe
recycling.
Dispose unwanted electronics through an approved recycler. To find the nearest
recycling location, go to our website:www.samsung.com/recyclingdirect Or call,
(877) 278 - 0799
11
Radio frequency emissions
FCC information to the user
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
•
This device may not cause harmful interference, and
•
This device must accept any interference received, including interference
that may cause undesired operation.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for
disposal.
5. Appendix
76
Regulatory information
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•
Consult the dealer or experienced radio TV technician for help.
Change or modifications not expressly approved by the manufacturer
responsible for compliance could void the user's authority to operate the
equipment.
Canadian radio interference regulations
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the interference-causing
equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and
Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques
applicables aux appareils numériques de Classe B prescrites dans la norme sur le
matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et
Sciences Canada.
12
United states of america
Federal communications commission (FCC)
Intentional emitter per FCC Part 15
Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz Band, may be present
(embedded) in your printer system. This section is only applicable if these
devices are present. Refer to the system label to verify the presence of wireless
devices.
Wireless devices that may be in your system are only qualified for use in the
United States of America if an FCC ID number is on the system label.
5. Appendix
77
Regulatory information
The FCC has set a general guideline of 20 cm (8 inches) separation between the
device and the body, for use of a wireless device near the body (this does not
include extremities). This device should be used more than 20 cm (8 inches)
from the body when wireless devices are on. The power output of the wireless
device (or devices), which may be embedded in your printer, is well below the
RF exposure limits as set by the FCC.
FCC statement for wireless LAN use:
While installing and operating this transmitter and antenna combination
the radio frequency exposure limit of 1m W/cm2 may be exceeded at
distances close to the antenna installed. Therefore, the user must maintain
a minimum distance of 20cm from the antenna at all times. This device
cannot be colocated with another transmitter and transmitting antenna.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter.
Operation of this device is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation of the device.
13
Russia only
Wireless devices are not user serviceable. Do not modify them in any way.
Modification to a wireless device will void the authorization to use it.
Contact manufacturer for service.
14
Germany only
5. Appendix
78
Regulatory information
15
Turkey only
If you cut off the moulded plug, get rid of it straight away.
You cannot rewire the plug and you may receive an electric shock if you
plug it into a socket.
Important warning:
16
Replacing the fitted plug (for UK only)
You must earth this machine.
The wires in the mains lead have the following color code:
• Green and Yellow: Earth
Important
• Blue: Neutral
• Brown: Live
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug
and has a 13 amp fuse. When you change or examine the fuse, you must re-fit
the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost
the fuse cover, do not use the plug until you have another fuse cover.
Contact the people from you purchased the machine.
The 13 amp plug is the most widely used type in the UK and should be suitable.
However, some buildings (mainly old ones) do not have normal 13 amp plug
sockets. You need to buy a suitable plug adaptor. Do not remove the moulded
plug.
If the wires in the mains lead do not match the colors marked in your plug, do
the following:
You must connect the green and yellow wire to the pin marked by the letter “E”
or by the safety ‘Earth symbol’ or colored green and yellow or green.
You must connect the blue wire to the pin which is marked with the letter “N” or
colored black.
You must connect the brown wire to the pin which is marked with the letter “L”
or colored red.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
5. Appendix
79
Regulatory information
EC Certification
17
Declaration of conformity (European countries)
Approvals and Certifications
• Hereby, Samsung Electronics, declares that this [CLP-36x Series] is
in compliance with the essential requirements and other relevant
provisions of Low Voltage Directive (2006/95/EC), EMC Directive
(2004/108/EC).
• Hereby, Samsung Electronics, declares that this [CLP-36xW Series]
is in compliance with the essential requirements and other
relevant provisions of R&TTE Directive 1999/5/EC.
The declaration of conformity may be consulted at
www.samsung.com, go to Support > Download center and enter
your printer (MFP) name to browse the EuDoC.
January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of
the member states related to low voltage equipment.
January 1, 1996: Council Directive 2004/108/EC, approximation of the laws of
the Member States related to electromagnetic compatibility.
Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal
Equipment Directive (FAX)
This Samsung product has been self-certified by Samsung for pan-European
single terminal connection to the analogue public switched telephone network
(PSTN) in accordance with Directive 1999/5/EC. The product has been designed
to work with the national PSTNs and compatible PBXs of the European
countries:
In the event of problems, you should contact the Euro QA Lab of Samsung
Electronics Co., Ltd. in the first instance.
The product has been tested against TBR21. To assist in the use and application
of terminal equipment which complies with this standard, the European
Telecommunication Standards Institute (ETSI) has issued an advisory document
(EG 201 121) which contains notes and additional requirements to ensure
network compatibility of TBR21 terminals. The product has been designed
against, and is fully compliant with, all of the relevant advisory notes contained
in this document.
March 9, 1999: Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity. A full declaration, defining the relevant Directives and referenced
standards can be obtained from your Samsung Electronics Co., Ltd.
representative.
5. Appendix
80
Regulatory information
European radio approval information (for products
fitted with EU-approved radio devices)
No limitations at this time
18
Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz band, may be present
(embedded) in your printer system which is intended for home or office use. This
section is only applicable if these devices are present. Refer to the system label
to verify the presence of wireless devices.
Wireless devices that may be in your system are only
qualified for use in the European Union or associated
areas if a CE mark with a Notified Body Registration
Number and the Alert Symbol is on the system label.
The power output of the wireless device or devices that may be embedded in
you printer is well below the RF exposure limits as set by the European
Commission through the R&TTE directive.
European states qualified under wireless approvals:
EU countries
European states with restrictions on use:
EU
In France, this equipment may only be used indoors.
EEA/EFTA countries
Regulatory compliance statements
Wireless guidance
Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz Band, may be present
(embedded) in your printer system. The following section is a general overview
of considerations while operating a wireless device.
Additional limitations, cautions, and concerns for specific countries are listed in
the specific country sections (or country group sections). The wireless devices in
your system are only qualified for use in the countries identified by the Radio
Approval Marks on the system rating label. If the country you will be using the
wireless device in, is not listed, contact your local Radio Approval agency for
requirements. Wireless devices are closely regulated and use may not be
allowed.
The power output of the wireless device or devices that may be embedded in
your printer is well below the RF exposure limits as known at this time. Because
the wireless devices (which may be embedded into your printer) emit less
energy than is allowed in radio frequency safety standards and
recommendations, manufacturer believes these devices are safe for use.
Regardless of the power levels, care should be taken to minimize human contact
during normal operation.
5. Appendix
81
Regulatory information
As a general guideline, a separation of 20 cm (8 inches) between the wireless
device and the body, for use of a wireless device near the body (this does not
include extremities) is typical. This device should be used more than 20 cm (8
inches) from the body when wireless devices are on and transmitting.
If your system came equipped with an internal embedded wireless
device, do not operate the wireless device unless all covers and shields
are in place and the system is fully assembled.
Wireless devices are not user serviceable. Do not modify them in any
way. Modification to a wireless device will void the authorization to use
it. Contact manufacturer for service.
Only use drivers approved for the country in which the device will be
used. See the manufacturer System Restoration Kit, or contact
manufacturer Technical Support for additional information.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter.
Some circumstances require restrictions on wireless devices. Examples of
common restrictions are listed below:
Radio frequency wireless communication can interfere with equipment
on commercial aircraft. Current aviation regulations require wireless
devices to be turned off while traveling in an airplane. IEEE 802.11 (also
known as wireless Ethernet) and Bluetooth communication devices are
examples of devices that provide wireless communication.
In environments where the risk of interference to other devices or
services is harmful or perceived as harmful, the option to use a wireless
device may be restricted or eliminated. Airports, Hospitals, and Oxygen
or flammable gas laden atmospheres are limited examples where use of
wireless devices may be restricted or eliminated. When in environments
where you are uncertain of the sanction to use wireless devices, ask the
applicable authority for authorization prior to use or turning on the
wireless device.
Every country has different restrictions on the use of wireless devices.
Since your system is equipped with a wireless device, when traveling
between countries with your system, check with the local Radio
Approval authorities prior to any move or trip for any restrictions on the
use of a wireless device in the destination country.
19
Israel only
5. Appendix
82
Regulatory information
20
China only
5. Appendix
83
Copyright
© 2012 Samsung Electronics Co., Ltd. All rights reserved.
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
•
Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
•
Microsoft, Windows, Windows Vista, Windows 7, and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft Corporation.
•
Microsoft, Internet Explorer, Excel, Word, PowerPoint, and Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States
and other countries.
•
Google, Picasa, Google Docs, Android and Gmail are either registered trademarks or trademarks of Google Inc.
•
Google Cloud Print is a trademark of Google Inc.
•
iPad, iPhone, iPod touch, TrueType, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S and other countries.
•
AirPrint and the AirPrint logo are trademarks of Apple Inc.
•
TrueType, LaserWriter, and Macintosh are trademarks of Apple Computer, Inc.
•
All other brand or product names are trademarks of their respective companies or organizations.
Refer to the 'LICENSE.txt' file in the provided CD-ROM for the open source license information.
REV. 1.00
5. Appendix
84
User’s Guide
CLP-36x Series
CLP-36xW Series
ADVANCED
ADVANCED
This guide provides information about installation, advanced configuration,
operation and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
This guide provides information concerning installation, basic operation and troubleshooting
on windows.
ADVANCED
1. Software installation
Installation for Macintosh
88
Reinstallation for Macintosh
89
Installation for Linux
90
Reinstallation for Linux
91
2. Using a network-connected
machine
Useful network programs
93
Wired network setup
94
Installing driver over the network
97
IPv6 configuration
103
Wireless network setup
106
Samsung MobilePrint
129
Google Cloud Print
130
3. Special features
Altitude adjustment
133
Changing the default print settings
134
Setting your machine as a default machine
135
Using advanced print features
136
Macintosh printing
143
Linux printing
145
4. Useful management tools
Easy Capture Manager
148
Samsung Easy Color Manager
149
Samsung AnyWeb Print
150
Easy Eco Driver
151
Using SyncThru™ Web Service
152
Using Samsung Easy Printer Manager
155
Using Samsung Printer Status
158
Using the Linux Unified Driver Configurator 160
5. Troubleshooting
Paper feeding problems
164
Power and cable connecting problems
165
Printing problems
166
Printing quality problems
170
Operating system problems
178
86
1. Software installation
This chapter provides instructions for installing essential and helpful software for use in an environment where the
machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using
the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network
connected machine’s driver (see Installing driver over the network97).
• Installation for Macintosh
88
• Reinstallation for Macintosh
89
• Installation for Linux
90
• Reinstallation for Linux
91
• If you are a Windows OS user, refer to the "Installing the driver locally" on page 22 for
installing the machine’s driver.
• Only use a USB cable no longer then 3 meter (118 inches).
Installation for Macintosh
10
Make sure that the machine is connected to your computer and
powered on.
14
Open the Applications folder > Utilities > Print Setup Utility.
•
Insert the supplied software CD into your CD-ROM drive.
Double-click the CD-ROM icon that appears on your Macintosh desktop.
15
Click Add on the Printer List.
•
Double-click the MAC_Installer folder > Installer OS X icon.
Click Continue.
16
Click Agree to agree to the license agreement.
17
For Mac OS X 10.5 -10.7, click the “+” folder icon; a display window
will pop up.
Click Default Browser and find the USB connection.
•
Read the license agreement and click Continue.
For Mac OS X 10.5 -10.7, open the Applications folder > System
Preferences and click Print & Fax.
For Mac OS X 10.5-10.7, click Default and find the USB connection.
For Mac OS X 10.4, if Auto Select does not work properly, select Samsung
in Print Using and your machine name in Model.
When the message that warns that all applications will close on your
computer appears, click Continue.
•
Click Continue on the User Options Pane.
Your machine appears on the Printer List, and is set as the default
machine.
Click Install. All components necessary for machine operations will be
installed.
18
For Mac OS X 10.5-10.7, if Auto Select does not work properly, select
Select a driver to use... and your machine name in Print Using.
Click Add.
If you click Customize, you can choose individual components to install.
11
12
Enter the password and click OK.
13
After the installation is finished, click Close.
Installing software requires you to restart your computer. Click Continue
Installation.
1. Software installation
88
Reinstallation for Macintosh
If the printer driver does not work properly, uninstall the driver and reinstall it.
Make sure that the machine is connected to your computer and
powered on.
Insert the supplied software CD into your CD-ROM drive.
Double-click the CD-ROM icon that appears on your Macintosh desktop.
Double-click the MAC_Installer folder > Uninstaller OS X icon.
Enter the password and click OK.
When the uninstall is done, click OK.
If a machine has already been added, delete it from the Print Setup Utility
or Print & Fax.
1. Software installation
89
Installation for Linux
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
The installation program added the Unified Driver Configurator desktop icon
and the Unified Driver group to the system menu for your convenience. If you
have any difficulties, consult the on-screen help that is available through your
system menu or from the driver package Windows applications, such as Unified
Driver Configurator or Image Manager.
Installing the Unified Linux Driver
Make sure that the machine is connected to your computer and
powered on.
When the Administrator Login window appears, type “root” in the
Login field and enter the system password.
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.
From the Samsung website, download the Unified Linux Driver package
to your computer.
Right-click the Unified Linux Driver package and extract the package.
Double click cdroot > autorun.
When the welcome screen appears, click Next.
When the installation is complete, click Finish.
1. Software installation
90
Reinstallation for Linux
If the printer driver does not work properly, uninstall the driver and reinstall it.
Make sure that the machine is connected to your computer and
powered on.
When the Administrator Login window appears, type “root” in the
Login field and enter the system password.
You must log in as a super user (root) to uninstall the printer driver. If you
are not a super user, ask your system administrator.
Open the Terminal program. When the Terminal screen appears, type in
the following.
[root@localhost root]#cd /opt/Samsung/mfp/uninstall/
[root@localhost uninstall]#./uninstall.sh
Click Next.
Click Finish.
1. Software installation
91
2. Using a networkconnected machine
This chapter gives you step-by-step instructions for setting up a network connected machine and software.
• Useful network programs
93
• Wired network setup
94
• Installing driver over the network
97
• IPv6 configuration
103
• Wireless network setup
106
• Samsung MobilePrint
129
• Google Cloud Print
130
Supported optional devices and features may differ according to your model (see "Features by
models" on page 6).
Useful network programs
There are several programs available to setup the network settings easily in a
network environment. For the network administrator especially, managing
several machines on the network is possible.
• Before using the programs below, set the IP address first.
• Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 6).
SyncThru™ Web Admin Service
Web-based machine management solution for network administrators.
SyncThru™ Web Admin Service provides you with an efficient way of managing
network devices and lets you remotely monitor and troubleshoot network
machines from any site with corporate internet access.
•
Download this program from http://solution.samsungprinter.com.
SyncThru™ Web Service
The web server embedded on your network machine allows you to do the
following tasks (see "Using SyncThru™ Web Service" on page 105):
•
Check the supplies information and status.
•
Customize machine settings.
•
Set the email notification option. When you set this option, the machine
status (toner cartridge shortage or machine error) will be sent to a certain
person's email automatically.
•
Configure the network parameters necessary for the machine to connect to
various network environments.
SetIP
This utility program allows you to select a network interface and manually
configure the IP addresses for use with the TCP/IP protocol.
•
See "IPv4 configuration using SetIP (Windows)" on page 94.
•
See "IPv4 configuration using SetIP (Macintosh)" on page 95.
•
See "IPv4 configuation using SetIP (Linux)" on page 96.
• The machine that does not support the network interface, it will not
be able to use this feature (see "Rear view" on page 18).
• TCP/IPv6 is not supported by this program.
2. Using a network-connected machine
93
Wired network setup
You must set up the network protocols on your machine to use it on your
network.
Setting IP address
You can use network after connecting network cable to a corresponding port on
your machine.
•
• The machine that does not support the network interface, it will not
be able to use this feature (see "Rear view" on page 18)
For models that do not have the display screen on the control panel, use the
SyncThru™ Web Service or SetIP program.
See "Using SyncThru™ Web Service" on page 152.
See "Setting IP address" on page 94.
• TCP/IPv6 is not supported by this program.
First, you have to set up an IP address for network printing and managements.
In most cases a new IP address will be automatically assigned by a DHCP
(Dynamic Host Configuration Protocol) server located on the network.
Printing a network configuration report
You can print Network Configuration Report from the machine’s control panel
that will show the current machine’s network settings. This will help you to set
up a network.
•
The machine does not have the display screen: Press the
Stop/Clear) button for two seconds on the control panel.
•
MAC Address: 00:15:99:41:A2:78
•
IP Address: 165.254.192.192
Before using the SetIP program, disable the computer firewall from Control
Panel > Security Center > Windows Firewall.
(Cancel or
Using this Network Configuration Report, you can find your machine’s MAC
address and IP address.
For example:
IPv4 configuration using SetIP (Windows)
Install this program from the supplied CD-ROM by double-click
Application > SetIP > Setup.exe.
Follow the instructions in the installation window.
Connect your machine to the network with a network cable.
Turn on the machine.
2. Using a network-connected machine
94
Wired network setup
From the Windows Start menu, select All Programs > Samsung
Printers > SetIP > SetIP.
Click the
icon (third from left) in the SetIP window to open the TCP/IP
configuration window.
Click Apply, and then click OK. The machine will automatically print the
Network Configuration Report. Confirm that all the settings are
correct.
IPv4 configuration using SetIP (Macintosh)
Enter the machine’s new information into the configuration window as
follows. In a corporate intranet, you may need to have this information
assigned by a network manager before proceeding.
Before using the SetIP program, disable the computer firewall from System
Preferences > Security > Firewall.
The following instructions may differ for your model.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 94) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
Connect your machine to the network with a network cable.
Double-click the file and Safari will automatically open, then select
Trust. The browser will open the SetIPapplet.html page that shows the
printer’s name and IP address information.
Click the
icon (third from left) in the SetIP window to open the TCP/
IP configuration window.
Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Insert the Installation CD-ROM, and open the disk window, select
MAC_Installer > MAC_Printer > SetIP > SetIPapplet.html.
2. Using a network-connected machine
95
Wired network setup
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 94) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
Select Apply, then OK, and OK again.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 94) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
The machine will automatically print the Network Configuration
Report.
Quit Safari.
IPv4 configuation using SetIP (Linux)
Before using the SetIP program, disable the computer firewall from System
Preferences or Administrator.
The following instructions may vary from your model or operating systems.
Open /opt/Samsung/mfp/share/utils/.
Double-click the SetIPApplet.html file.
Click to open the TCP/IP configuration window.
Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
2. Using a network-connected machine
96
Installing driver over the network
• Some features and optional goods may not be available depending
on model or country (see "Features by models" on page 6).
Select Install Now.
• The machine that does not support the network interface, it will not
be able to use this feature (see "Rear view" on page 18).
• You can install the printer driver and software when you insert the
software CD into your CD-ROM drive.
For windows, select the printer driver and software in the Select
Software to Install window.
Windows
Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set (see "Setting IP
address" on page 94).
Insert the supplied software CD into your CD-ROM drive.
The Custom Installation allows you to select the machine’s connection and
choose individual components to install. Follow the instructions on the
window.
Read License Agreement, and select I accept the terms of the License
Agreement. Then, click Next.
If your machine is not found on the network or locally, an error message
appears. Select the option you want and click Next.
2. Using a network-connected machine
97
Installing driver over the network
Choose the option in Using Enhanced Features and Participating in
Printer Usage Information Collection Program. Then, click Next.
Select Network connection on the Printer Connection Type screen.
Following command-line are effective and operated when command is
used with /s or /S. But /h, /H or /? are exceptional commands that can be
operated solely.
If the Connect Device window appears, check that the machine is
connected to your network. Then, click Next.
Command- line
/s or
The firewall software might be blocking network communication. Before
connecting the device to the network, disable the computer’s firewall.
The searched machines will be shown on the screen. Select the one you
wish to use and click OK.
Follow the instructions in the installation window.
Silent installation Mode
Silent installation mode is an installation method that does not require any user
intervention. Once you start the installation, the machine driver and software
are automatically installed on you computer. You can start the silent installation
by typing /s or /S in the command window.
Description
Starts silent installation.
Installs machine drivers
without prompting any UIs
or user intervention.
Specifies printer port.
Printer port name can be
specified as IP address,
hostname, USB local port
name or IEEE1284 port
name.
/S
/p”” or
Definition
/P””
Network Port will
be created by use
of Standard TCP/
IP Port monitor.
For local port, this
port must exist on
system before
being specified
by command.
For example
•
/p”xxx.xxx.xxx.xxx” in
where, “xxx.xxx.xxx.xxx”
means IP address for
network printer. /
p”USB001”, /P”LPT1:”, /
p”hostname”
Command-line Parameters
Following table shows commands that can be used in the command window.
2. Using a network-connected machine
98
Installing driver over the network
Command- line
/a”” or
/A””
Definition
Description
Specifies destination path
for installation.
Since machine drivers
should be installed on the OS
specific location, this
command applies to only
application software.
The destination
path should be a
fully qualified
path.
Command- line
/x or
/X
/up””
or
/UP””
/n””
or
/N””
/nd or
/ND
Specifies printer name.
Printer instance shall be
created as specified
printer name.
With this parameter, you can
add printer instances as your
wishes.
Commands not to set the
installed driver as a
default machine driver.
It indicates installed machine
driver will not be the default
machine driver on your
system if there are one or
more printer drivers
installed. If there is no
installed machine driver on
your system, then this option
won’t be applied because
Windows OS will set installed
printer driver as a default
machine driver.
/d or
/D
/v”” or
/V””
/o or
/O
Definition
Description
Uses existing machine
driver files to create
printer instance if it is
already installed.
This command provides a
way to install a printer
instance that uses installed
printer driver files without
installing an additional
driver.
Removes only specified
printer instance and not
the driver files.
This command provides a
way to remove only specified
printer instance from your
system without effecting
other printer drivers. It will
not remove printer driver
files from your system.
Uninstalls all device
drivers and applications
from your system.
This command will remove
all installed device drivers
and application software
from your system.
Shares installed machine
and add other available
platform drivers for Point
& Print.
It will install all supported
Windows OS platform’s
machine drivers to system
and share it with specified
 for point and
print.
Opens Printers and
Faxes folder after
installation.
This command will open
Printers and Faxes folder
after the silent installation.
2. Using a network-connected machine
99
Installing driver over the network
Command- line
Definition
/f”” or
Specifies log filename.
/F””
The default log file is
created in the system
temp folder if not
specified.
/h, /H or /?
Description
It will create a log file to a
specified folder.
When the message which warns that all applications will close on your
computer appears, click Continue.
Click Continue on the User Options Pane.
If you have not set the IP address yet, click Set IP address and refer to "IPv4
configuration using SetIP (Macintosh)" on page 95. If you want to set the
wireless setting, refer to "Setup using Macintosh" on page 116.
Shows Command-line
Usage.
10
Macintosh
Make sure that the machine is connected to your network and powered
on.
Insert the supplied software CD into your CD-ROM drive.
Double-click the CD-ROM icon that appears on your Macintosh desktop.
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
11
12
Enter the password and click OK.
13
After the installation is finished, click Close.
Installing software requires you to restart your computer. Click Continue
Installation.
Double-click the MAC_Installer folder > Installer OS X icon.
Click Continue.
Read the license agreement and click Continue.
Click Agree to agree to the license agreement.
2. Using a network-connected machine
100
Installing driver over the network
14
Open the Applications folder > Utilities > Print Setup Utility.
•
15
18
19
•
For Mac OS X 10.5-10.7, if Auto Select does not work properly, choose
Select Printer Software and your machine name in Print Using.
21
For Mac OS X 10.5-10.7, click the “+” icon. A display window will pop
up.
Click Add.
Your machine appears in the Printer List, and is set as the default
machine.
For Mac OS X 10.4, click IP Printer.
•
17
For Mac OS X 10.5-10.7, open the Applications folder > System
Preferences and click Print & Fax.
For Mac OS X 10.4, if Auto Select does not work properly, select Samsung
in Print Using and your machine name in Model.
Click Add on the Printer List.
•
16
20
For Mac OS X 10.5-10.7, click IP.
Select HP Jetdirect - Socket in Protocol.
Linux
When printing a document containing many pages, printing performance
may be enhanced by choosing Socket for Printer Type option.
You need to download Linux software packages from the Samsung website to
install the printer software (www.samsung.com > find your product > Support
or Downloads).
Enter the machine’s IP address in the Address input field.
Install the Linux driver and add network printer
Enter the queue name in the Queue input field. If you cannot determine
the queue name for your machine server, try using the default queue
first.
Make sure that the machine is connected to your network and powered
on. Also, your machine’s IP address should have been set.
Download the Unified Linux Driver package from the Samsung website.
Extract the Unified Linux Driver package and open the new directory.
Double-click the cdroot folder > autorun.
2. Using a network-connected machine
101
Installing driver over the network
10
11
12
The Samsung installer window opens. Click Next.
The add printer wizard window opens. Click Next.
Enter the printer description and click Next.
After the machine is added, click Finish.
Select network printer and click Search button.
The machine’s IP address and model name appears on list field.
Select your machine and click Next.
Input the printer description and Next.
After the machine is added, click Finish.
When installation is done, click Finish.
Add a network printer
Double-click the Unified Driver Configurator.
Click Add Printer.
The Add printer wizard window opens. Click Next.
Select Network printer and click the Search button.
The printer’s IP address and model name appears on list field.
Select your machine and click Next.
2. Using a network-connected machine
102
IPv6 configuration
IPv6 is supported properly only in Windows Vista or higher.
If the machine does not work in the network environment, activate IPv6.
Refer to the next section followed by.
If the IPv6 network seems to not be working, set all the network setting to
the factory defaults and try again using Clear Setting.
In the IPv6 network environment, follow the next procedure to use the IPv6
address.
From the control panel
Connect your machine to the network with a network cable.
Select Start > Control Panel > Printers and Faxes.
Turn on the machine.
Print a Network Configuration Report that will check IPv6 addresses
(see "Printing a network configuration report" on page 94).
The Add Printer Wizard window appears. Follow the instructions in the
window.
Activating IPv6
Press the
(Menu) button on the control panel.
Press Network > TCP/IP (IPv6) > IPv6 Activate.
Select On and press OK.
Turn the machine off and turn it on again.
Reinstall your printer driver.
Click Add a printer in the left pane of the Printers and Faxes windows.
Click Add a local printer in the Add Printer windows.
2. Using a network-connected machine
103
IPv6 configuration
Setting IPv6 addresses
10
From the SyncThru™ Web Service
The machine supports the following IPv6 addresses for network printing and
managements.
•
Link-local Address: Self-configured local IPv6 address (Address starts with
FE80).
•
Stateless Address: Automatically configured IPv6 address by a network
router.
•
Stateful Address: IPv6 address configured by a DHCPv6 server.
•
Manual Address: Manually configured IPv6 address by a user.
DHCPv6 address configuration (Stateful)
For models that do not have the display screen on the control panel, you
need to access SyncThru™ Web Service first using the IPv4 address and
follow the below procedure to use IPv6.
Access a web browser, such as Internet Explorer, from Windows.GEnter
the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and
press the Enter key or click Go.
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator.GType in the below default ID and passwordU
We recommend you to change the default password for security
reasons.
If you have a DHCPv6 server on your network, you can set one of the following
options for default dynamic host configuration.
Press the
(Menu) button on the control panel.
•
ID: admin
•
Password: sec00000
Press Network > TCP/IP (IPv6) > DHCPv6 Config.
Press OK to select the required value you want.
•
DHCPv6 Addr.: Always use DHCPv6 regardless of router request.
•
DHCPv6 Off: Never use DHCPv6 regardless of router request.
•
Router: Use DHCPv6 only when requested by a router.
When the SyncThru™ Web Service window opens, move the mouse
cursor over the Settings of the top menu bar and then click Network
Settings.
Click TCP/IPv6 on the left pane of the website.
Check the IPv6 Protocol check box to activate IPv6.
2. Using a network-connected machine
104
IPv6 configuration
Check the Manual Address check box. Then, the Address/Prefix text
box is activated.
Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the
hexadecimal 0 through 9, A through F).
Choose the DHCPv6 configuration.
Click the Apply button.
Using SyncThru™ Web Service
Start a web browser, such as Internet Explorer, that supports IPv6
addressing as a URL.
Select one of the IPv6 addresses (Link-local Address, Stateless
Address, Stateful Address, Manual Address) from Network
Configuration Report (see "Printing a network configuration report" on
page 94).
Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]).
Address must be enclosed in '[ ]' brackets.
2. Using a network-connected machine
105
Wireless network setup
• Make sure your machine supports wireless networking. Wireless
networking may not be available depending on the model (see "Features
by models" on page 6).
• If the IPv6 network seems to not be working, set all the network settings
to the factory defaults and try again using Clear Setting.
Wireless network name and network password
Wireless networks require higher security, so when an access point is first set up,
a network name (SSID), the type of security used, and a Network Password are
created for the network. Ask your network administrator about this information
before proceeding with the machine installation.
11
Getting started
Understanding your network type
Typically, you can only have one connection between your computer and the
machine at a time.
Infrastructure mode
This is an environment generally used for homes and SOHOs
(Small Office/ Home Office). This mode uses an access point to
communicate with the wireless machine.
Ad hoc mode
This mode does not use an access point. The wireless
computer and wireless machine communicate directly.
2. Using a network-connected machine
106
Wireless network setup
12
Introducing wireless set up methods
You can set wireless settings either from the machine or the computer. Choose the setting method from the below table.
Some wireless network installation types may not be available depending on the model or country.
Set up method
Connecting method
From th computer
With Access Point
From th machine’s control panel
Description & Reference
Windows user, see "Access point via USB cable (recommended)" on page 112.
Mac user, see "Access point via USB cable (recommended)" on page 117.
See "Using a network cable" on page 120.
• See "Machines with a display screen" on page 109.
• See "Machines without a display screen" on page 110.
Without Access Point
From th computer
Wi-Fi Direct setup
See "Using the menu button" on page 111.
Windows user, see "Ad hoc via USB cable" on page 114.
Mac user, see "Ad hoc via USB cable" on page 118.
See "Setting up Wi-Fi Direct" on page 124.
If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting" on page 125).
2. Using a network-connected machine
107
Wireless network setup
Choosing your type
13
Using the WPS button
There are two methods available to connect your machine to a wireless network
If your machine and an access point (or wireless router) support Wi-Fi Protected
Setup™ (WPS), you can easily configure the wireless network settings by
pressing the
(WPS) button on the control panel without a computer.
• If you want to use the wireless network using the infrastructure mode,
make sure that the network cable is disconnected from the machine.
Using the WPS (PBC) button or entering the PIN from the computer to
connect to the access point (or wireless router) varies depending on the
access point (or wireless router) you are using. Refer to the user's guide
of the access point (or wireless router) you are using.
• When using the WPS button to set the wireless network, security settings
may change. To prevent this, lock the WPS option for the current wireless
security settings. The option name may differ depending on the access
point (or wireless router) you are using.
using the
(WPS) button on the control panel.
The Push Button Configuration (PBC) method allows you to connect your
machine to a wireless network by pressing both the
(WPS) button on the
control panel of your machine and the WPS (PBC) button on a Wi-Fi Protected
Setup™ WPS-enabled access point (or wireless router) respectively.
The Personal Identification Number (PIN) method helps you connect your
machine to a wireless network by entering the supplied PIN information on a WiFi Protected Setup™ WPS-enabled access point (or wireless router).
Factory default in your machine is PBC mode, which is recommended for a
typical wireless network environment.
You can change the WPS mode in control panel (
Wireless > OK > WPS Setting).
(Menu) > NetworkG>G
Items to prepare
•
Check if the access point (or wireless router) supports Wi-Fi Protected
Setup™ (WPS).
•
Check if your machine supports Wi-Fi Protected Setup™ (WPS).
•
Networked computer (PIN mode only)
2. Using a network-connected machine
108
Wireless network setup
Machines with a display screen
Connecting in PBC mode
Press and hold the
2 seconds.
(WPS) button on the control panel for more than
Connecting in PIN mode
Press and hold the
2 seconds.
The eight-digit PIN appears on the display.
You need to enter the eight-digit PIN within two minutes on the
computer that is connected to the access point (or wireless router).
The machine starts waiting for up to two minutes until you press the WPS
(PBC) button on the access point (or wireless router).
The messages are displayed on the display screen in the order below:
Press the WPS (PBC) button on the access point (or wireless router).
a Connecting: The machine is connecting to the wireless network.
The messages are displayed on the display screen in the order below:
b Connected: When the machine is successfully connected to the
wireless network, the WPS LED light stays on.
a Connecting: The machine is connecting to the access point (or
wireless router).
b Connected: When the machine is successfully connected to the
wireless network, the WPS LED light stays on.
c AP SSID: After completing the wireless network connection process,
the AP’s SSID information appears on the display.
(WPS) button on the control panel for more than
c SSID Type: After completing the wireless network connection
process, the AP’s SSID information is displayed on the LCD display.
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
2. Using a network-connected machine
109
Wireless network setup
Machines without a display screen
Connecting in PBC mode
Connecting in PIN mode
In ready mode, Press the (Cancel or Stop/Clear) button for more than
five seconds on the control panel.
Press and hold the
(WPS) button on the control panel for about 2 - 4
seconds until the status LED blinks quickly.
The machine without the
The machine starts connecting to the wireless network. The LED blinks
slowly for up to two minutes until you press the PBC button on the
access point (or wireless router).
Press the WPS (PBC) button on the access point (or wireless router).
a The light blinks fast on the WPS LED. The machine is connecting to
the access point (or wireless router).
b When the machine is successfully connected to the wireless
network, the WPS LED light stays on.
The network configuration report, including PIN, must be printed (see
"Printing a network configuration report" on page 94).
(WPS)
(Cancel or Stop/Clear) button: Press the
button formore than ten seconds on the control panel.
You can find your machine’s PIN.
Press and hold the
(WPS) button on the control panel for more than
4 seconds until the status LED stays on.
The machine starts connecting to the access point (or wireless router).
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
You need to enter the eight-digit PIN within two minutes on the
computer that is connected to the access point (or wireless router).
The LED blinks slowly for up to two minutes until you enter the eightdigit PIN.
The WPS LED blinks in the order below:
a The light blinks fast on the WPS LED. The machine is connecting to
the access point (or wireless router).
b When the machine is successfully connected to the wireless
network, the WPS LED light stays on.
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
2. Using a network-connected machine
110
Wireless network setup
Re-connecting to a network
Disconnecting from a network
When the wireless function is off, the machine automatically tries to re-connect
to the access point (or wireless router) with the previously used wireless
connection settings and address.
To disconnect the wireless network connection, press the
the control panel for more than two seconds.
(WPS) button on
•
When the Wi-Fi network is in idle mode: The machine is immediately
disconnected from the wireless network and the WPS LED turns off.
•
• The machine is turned off and on again.
When the Wi-Fi network is being used: While the machine waits until the
current job is finished, the light blinks fast on the WPS LED. Then, the
wireless network connection is automatically disconnected and the WPS
• The access point (or wireless router) is turned off and on again.
LED turns off.
In the following cases, the machine automatically re-connects to the
wireless network:
14
Canceling the connection process
Using the menu button
To cancel the wireless network connection when the machine is connecting to
the wireless network, press and release the
(Cancel or Stop/Clear) or
(Power/Wakeup) button on the control panel. You need to wait 2 minutes to
re-connect to the wireless network.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine
Before starting, you will need to know the network name (SSID) of your wireless
network and the network key if it is encrypted. This information was set when
the access point (or wireless router) was installed. If you do not know about your
wireless environment, please ask the person who set up your network.
2. Using a network-connected machine
111
Wireless network setup
Access point via USB cable (recommended)
After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installing driver over the
network" on page 97).
Press the
(Menu) button on the control panel.
Press Network > Wireless > WLAN Settings.
Press the OK to select the setup method you want.
•
•
Wizard (recommended): In this mode, the setup is automatic. The
machine will display a list of available networks from which to
choose. After a network is chosen then printer will prompt for the
corresponding security key.
Custom: In this mode, users can give or edit manually their own SSID
, or choose the security option in detail.
15
Setup using Windows
Shortcut to the Wireless Setting program without the CD: If you have
installed the printer driver once, you can access the Wireless Setting
program without the CD. From the Start menu, select Programs or All
Programs > Samsung Printers > your printer driver name > Wireless
Setting Program.
Items to prepare
•
Access point
•
Network-connected computer
•
Software CD that was provided with your machine
•
A machine installed with a wireless network interface
•
USB cable
Creating the infrastructure network
Check whether the USB cable is connected to the machine.
Choose the option in Using Enhanced Features and Participating in
Printer Usage Information Collection Program. Then, click Next.
Turn on your computer, access point, and machine.
Insert the supplied software CD into your CD-ROM drive.
Click Install Now.
Read the License Agreement, and select I accept the terms of the
License Agreement. Then, click Next.
2. Using a network-connected machine
112
Wireless network setup
Select Configure the wireless network connection using USB cable
on the Printer Connection Type screen. Then click Next.
After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
• Confirm Network Password: Confirm the encryption network
password value.
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
If the wireless network is already set up, the Wireless Network
Information window appears. Select I want to install software with
the current settings. (Recommended). Then, click Next.
The wireless network security window appears when the access point has
security settings.
Enter the Network Password of the access point (or router).
If you cannot find the network name you want to choose, or if you want to
set the wireless configuration manually, click Advanced Setting.
• Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
• Operation Mode: Select Infrastructure.
• Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on a WPA Pre-Shared Key. This uses a shared secret key
(generally called Pre Shared Key pass phrase), which is manually
configured on the access point and each of its clients.
10
When the network connection window appears, disconnect the network
cable. Then, click Next. The network cable connection can interfere with
searching for wireless devices.
If your printer supports Wi-Fi Direct, the following screen appears.
Click Next.
• Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES,
TKIP AES).
• Network Password: Enter the encryption network password value.
2. Using a network-connected machine
113
Wireless network setup
• Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 124).
• Network Name(SSID): The default Network Name is the model name
and the maximum length is 22 characters (not including "DIRECT-XX-").
Ad hoc via USB cable
If you do not have an access point (AP), you may still connect the machine
wirelessly to your computer by setting up an ad-hoc wireless network by
following the simple steps below.
• Network Password is the numeric string, and the size is 8 ~ 64
characters.
Items to prepare
•
Network-connected computer
11
When the wireless network set up is completed, disconnect the USB
cable between the computer and machine. Click Next.
•
Software CD that was provided with your machine
•
A machine installed with a wireless network interface
12
13
14
Click Next when the Printers Found window appears.
•
USB cable
Select the components to be installed. Click Next.
Creating the ad hoc network in Windows
15
After selecting the components, you can also change the machine name,
set the machine to be shared on the network, set the machine as the
default machine, and change the port name of each machine. Click Next.
If you want to register your machine with the Samusng web site and
receive useful information, click On-line Registration. If not, click
Finish.
Check whether the USB cable is connected to the machine.
Choose the option in Using Enhanced Features and Participating in
Printer Usage Information Collection Program. Then, click Next.
Turn on your computer and the wireless network machine.
Insert the supplied software CD into your CD-ROM drive.
Click Install Now.
Read the License Agreement, and select I accept the terms of the
License Agreement. Then, click Next.
2. Using a network-connected machine
114
Wireless network setup
Select Configure the wireless network connection using USB cable
on the Printer Connection Type screen. Then click Next.
After searching the wireless networks, a list of wireless networks your
machine has searched appears. Click Advanced Setting.
The wireless network security window appears when the ad hoc network
has security enabled.
Select Open System or Shared Key for the authentication and click Next.
• WEP (Wired Equivalent Privacy) is a security protocol preventing
unauthorized access to your wireless network. WEP encrypts the data
portion of each packet exchanged on a wireless network using a 64-bit
or 128-bit WEP encryption key.
• Enter the wireless Network Name: Enter the SSID name you want (SSID
is case-sensitive).
• Operation Mode: Select ad hoc.
• Channel: Select the channel. (Auto Setting or 2412 MHz to 2467 MHz).
The window showing the wireless network setting appears. Check the
settings and click Next.
• Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
• Encryption: Select the encryption (None, WEP64, WEP128).
• Network Password: Enter the encryption network password value.
• Confirm Network Password: Confirm the encryption network
password value.
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
2. Using a network-connected machine
115
Wireless network setup
Before entering the IP address for the machine, you must know the
computer’s network configuration information. If the computer’s network
configuration is set to DHCP, the wireless network setting should also be
DHCP. Likewise, if the computer’s network configuration is set to Static, the
wireless network setting should also be Static.
If your computer is set to DHCP and you want to use the Static wireless
network setting, you must contact the network administrator to get the
static IP address.
• For the DHCP method
If the IP address assignment method is DHCP, check if DHCP is shown in
the Wireless Network Setting Confirm window. If it shows Static, click
Change TCP/IP to change the assignment method to Receive IP
address automatically (DHCP).
• For the Static method
If the IP address assignment method is Static, check if Static is shown in
the Wireless Network Setting Confirm window. If it shows DHCP, click
Change TCP/IP to enter the IP address and other network configuration
values for the machine.
For example,
If the computer’s network information is as shown follows:
10
11
The Wireless Network Setting Complete window appears. Click Next.
12
13
14
Click Next when the Printers Found window appears.
15
If you want to register your machine with the Samusng web site and
receive useful information, click On-line Registration. If not, click
Finish.
When the wireless network settings are completed, disconnect the USB
cable between the computer and machine. Click Next.
Select the components to be installed. Click Next.
After selecting the components, you can also change the machine name,
set the machine to be shared on the network, set the machine as the
default machine, and change the port name of each machine. Click Next.
16
Setup using Macintosh
- IP address: 169.254.133.42
Items to prepare
- Subnet Mask: 255.255.0.0
Then, the machine’s network information should be as below:
•
Access point
- IP address: 169.254.133.43
•
Network-connected computer
•
Software CD that was provided with your machine
•
A machine installed with a wireless network interface
- Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
- Gateway: 169.254.133.1
2. Using a network-connected machine
116
Wireless network setup
•
USB cable
Access point via USB cable (recommended)
11
After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
If the wireless network is already set up, the Wireless Network
Information window appears. Select I want to install software with
the current settings. (Recommended). Then, click Next.
Check whether the USB cable is connected to the machine.
Turn on your computer, access point, and machine.
When you set the wireless configuration manually, click Advanced Setting.
Insert the supplied software CD into your CD-ROM drive.
• Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
Double-click the CD-ROM icon that appears on your Macintosh desktop.
Double-click the MAC_Installer folder > Installer OS X icon.
Click Continue.
Read the license agreement and click Continue.
Click Agree to agree to the license agreement.
When the message that warns that all applications will close on your
computer appears, click Continue.
• Operation Mode: Select Infrastructure.
• Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on the WPA Pre-Shared Key. This uses a shared secret
key (generally called Pre Shared Key pass phrase) that is manually
configured on the access point and each of its clients.
• Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES,
TKIP, AES)
• Network Password: Enter the encryption network password value.
10
Click Wireless Network Setting button on the User Options Pane.
• Confirm Network Password: Confirm the encryption network
password value.
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
2. Using a network-connected machine
117
Wireless network setup
The wireless network security window appears when the access point has
security enabled.
Enter the Network Password of the access point (or router).
12
If your printer supports Wi-Fi Direct, the following screen appears.
Click Next.
13
When the wireless network settings are completed, disconnect the USB
cable between the computer and machine.
14
Wireless network set up is completed. After the installation is finished,
click Quit.
After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installation for Macintosh"
on page 88).
Ad hoc via USB cable
If you do not have an access point (AP), you may still connect the machine
wirelessly to your computer by setting up an ad hoc wireless network by
following these simple directions.
• Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 124).
Items to prepare
• Network Name(SSID): The default Network Name is the model name
and the maximum length is 22 characters (not including "DIRECT-").
•
Network-connected computer
•
Software CD that was provided with your machine
•
A machine installed with a wireless network interface
•
USB cable
• Network Password is the numeric string, and the size is 8 ~ 64
characters.
2. Using a network-connected machine
118
Wireless network setup
Creating the ad hoc network in Macintosh
10
11
• Channel: Select the channel (Auto Setting or 2412 MHz to 2467 MHz).
• Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
Check whether the USB cable is connected to the machine.
Turn on your computer and the wireless network machine.
Insert the supplied software CD into your CD-ROM drive.
• Encryption: Select the encryption (None, WEP64, WEP128).
• Network Password: Enter the encryption network password value.
Double-click the CD-ROM icon that appears on your Macintosh desktop.
Double-click the MAC_Installer folder > Installer OS X icon.
• Confirm Network Password: Confirm the encryption network
password value.
Click Continue.
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
Read the license agreement and click Continue.
The wireless network security window appears when the ad hoc network
has security setting.
Click Agree to agree to the license agreement.
Select Open System or Shared Key for the authentication and click Next.
When the message that warns that all applications will close on your
computer appears, click Continue.
• WEP (Wired Equivalent Privacy) is a security protocol preventing
unauthorized access to your wireless network. WEP encrypts the data
portion of each packet exchanged on a wireless network using a 64-bit
or 128-bit WEP encryption key.
Click Wireless Network Setting button on the User Options Pane.
After searching the wireless networks, a list of wireless networks your
machine has searched appears. Click Advanced Setting.
12
The window showing the wireless network settings appears. Check the
settings and click Next.
• Enter the wireless Network Name: Enter the SSID name (SSID is casesensitive).
• Operation Mode: Select ad hoc.
2. Using a network-connected machine
119
Wireless network setup
13
Before entering the IP address for the machine, you must know the
computer’s network configuration information. If the computer’s network
configuration is set to DHCP, the wireless network setting should also be
DHCP. Likewise, if the computer’s network configuration is set to Static, the
wireless network setting should also be Static.
If the network cable is connected, it may have trouble finding the
machine when configuring the wireless network.
14
15
If your computer is set to DHCP and you want to use Static wireless network
setting, you must contact the network administrator to get the static IP
address.
• For the DHCP method
If the IP address assignment method is DHCP, check if DHCP is shown in
the Wireless Network Setting Confirm window. If it shows Static, click
Change TCP/IP to change the assignment method to Receive IP
address automatically (DHCP).
• For the Static method
If the IP address assignment method is Static, check if Static is shown in
the Wireless Network Setting Confirm window. If it shows DHCP, click
Change TCP/IP to enter the IP address and other network configuration
values for the machine.
For example,
If the computer’s network information is shown as follows:
- IP address: 169.254.133.42
- Subnet Mask: 255.255.0.0
Then, the machine’s network information should be as shown below:
- IP address: 169.254.133.43
- Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
- Gateway: 169.254.133.1
When the window that tells you that the network cable connection is
confirmed appears, disconnect the network cable and click Next.
The wireless network connects according to the network configuration.
Wireless network set up is completed. After installation is finished, click
Quit.
After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installation for Macintosh"
on page 88).
17
Using a network cable
Machines that do not support the network interface will not be able to use
this feature (see "Rear view" on page 18).
Your machine is a network compatible machine. To enable your machine to
work with your network, you will need to perform some configuration
procedures.
2. Using a network-connected machine
120
Wireless network setup
• After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installing driver over
the network" on page 97).
• See your network administrator, or the person that set up your wireless
network, for information about your network configuration.
IP setting using SetIP Program (Windows)
This program is used to manually set the network IP address of your machine
using its MAC address to communicate with the machine. The MAC address is
the hardware serial number of the network interface and can be found in the
Network Configuration Report.
See "Setting IP address" on page 94.
Items to prepare
Configuring the machine’s wireless network
•
Access point
•
Network-connected computer
•
Software CD that was provided with your machine
•
A machine installed with a wireless network interface
Before starting you will need to know the network name (SSID) of your wireless
network and the network key if it is encrypted. This information was set when
the access point (or wireless router) was installed. If you do not know about your
wireless environment, please ask the person who set up your network.
•
Network cable
To configure wireless parameters, you can use SyncThru™ Web Service.
Printing a network configuration report
Using SyncThru™ Web Service
You can identify the network settings of your machine by printing a network
configuration report.
Before starting wireless parameter configuration, check the cable connection
status.
See "Printing a network configuration report" on page 94.
2. Using a network-connected machine
121
Wireless network setup
Check whether or not the network cable is connected to the machine. If
not, connect the machine with a standard network cable.
•
SSID: SSID (Service Set Identifier) is a name that identifies a wireless
network, access points, and wireless devices attempting to connect
to a specific wireless network must use the same SSID. The SSID is
case sensitive.
•
Operation Mode: Operation Mode refers to the type of wireless
connections (see "Wireless network name and network password"
on page 106).
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
Select the one Network Name(SSID) in the list.
Click Login on the upper right of the SyncThru™ Web Service website.
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator.GType in the below default ID and passwordU
We recommend you to change the default password for security
reasons.
•
ID: admin
•
Password: sec00000
When the SyncThru™ Web Service window opens, click Network
Settings.
Ad-hoc: Allows wireless devices to communicate directly with
each other in a peer-to-peer environment.
Infrastructure: Allows wireless devices to communicate with
each other through an access point.
If your network’s Operation Mode is Infrastructure, select the SSID of the
access point. If the Operation Mode is Ad-hoc, select the machine’s SSID.
Note that “portthru” is the default SSID of your machine.
Click Next.
If the wireless security setting window appears, enter the registered
password (network password) and click Next.
Click Wireless > Wizard.
Wizard will help you setup the wireless network configuration. However, if
you want to set the wireless network directly, select Custom.
The confirmation window appears, please check your wireless setup. If
the setup is right, click Apply.
2. Using a network-connected machine
122
Wireless network setup
Disconnect the network cable (standard or network). Your machine should
then start communicating wirelessly with the network. In case of Ad-hoc
mode, you can use a wireless LAN and wired LAN simultaneously.
10
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
•
ID: admin
•
Password: sec00000
When the SyncThru™ Web Service window opens, click Network
Settings.
Click Wireless > Custom.
18
Turning the Wi-Fi network on/off
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator.GType in the below default ID and passwordU
We recommend you to change the default password for security
reasons.
You can also turn the Wi-Fi network on/off.
If your machine has a display, you can also turn on/off the Wi-Fi from the
machine’s control panel using the Network menu.
19
Setting the Wi-Fi Direct for mobile printing
Check whether the network cable is connected to the machine. If not,
connect the machine with a standard network cable.
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
Wi-Fi Direct is an easy-to-setup peer-to-peer connection method between the
Wi-Fi Direct certified printer and a mobile device that provides a secure
connection and better throughput than ad hoc mode.
With Wi-Fi Direct, you can connect your printer to a Wi-Fi Direct network while
concurrently connecting to an access point, You can also use a wired network
and a Wi-Fi Direct network simultaneously so multiple users can access and print
documents both from Wi-Fi Direct and from a wired network.
Click Login on the upper right of the SyncThru™ Web Service website.
2. Using a network-connected machine
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Wireless network setup
• You cannot connect your mobile device to the internet through the
printer’s Wi-Fi Direct.
• The supported protocol list may differ from your model, Wi-Fi Direct
networks do NOT support IPv6, network filtering, IPSec, WINS, and SLP
services.
• The maximum number of devices that can be connected via Wi-Fi Direct
is 3.
Setting up Wi-Fi Direct
You can enable Wi-Fi Direct feature by one of the following methods.
Device Name: Enter the printer’s name for searching for your printer on
a wireless network. By default, the device name is the model name.
IP Address: Enter the IP address of the printer. This IP address is used
only for the local network and not for the infrastructure wired or wireless
network. We recommend using the default local IP address (the default
local IP address of the printer for Wi-Fi Direct is 192.168.3.1 )
Group Owner: Activate this option to assign the printer the Wi-Fi Direct
group’s owner. The Group Owner acts similar to a wireless access point.
We recommend activating this option.
Network Password: If your printer is a Group Owner, a Network
Password is required for other mobile devices to connect to your
printer. You can configure a network password yourself, or can
remember the given Network Password that is randomly generated by
default.
From the USB cable-connected computer(recommended)
After the driver installation is complete, Samsung Easy Printer Manager can be
set and changes in the Wi-Fi Direct can be made.
From the machine (Machines with a display screen)
•
Select Network > Wireless > Wi-Fi Direct from the control panel.
•
Enable Wi-Fi Direct.
Samsung Easy Printer Manager is Available for Windows
and Mac OS users only.
•
From the Start menu, select Programs or All Programs > Samsung
Printers > Samsung Easy Printer Manager > Device Settings > Network.
From the network-connected computer
If your printer is using a network cable or a wireless access point, you can enable
and configure Wi-Fi Direct from SyncThru™ Web Service.
•
Access SyncThru™ Web Service, select Settings > Network Settings >
Wireless > Wi-Fi Direct.
•
Enable or disable Wi-Fi Direct and set other options.
Wi-Fi Direct On/Off: Select On to enable.
2. Using a network-connected machine
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Wireless network setup
20
• For Linux OS users,
Troubleshooting
- Print an IP network configuration report to check the output (see
"Printing a network configuration report" on page 94).
- Access SyncThru Web Service, select Settings > Network Settings
> Wireless > Wi-Fi Direct.
Problems during setup or driver installation
- Enable or disable Wi-Fi Direct.
Printers Not Found
•
Your machine may not be turned on. Turn on your computer and the
machine.
•
USB cable is not connected between your computer and machine. Connect
the machine to your computer using the USB cable.
•
The machine does not support wireless networking. Check the machine's
user's guide included on the software CD supplied with your machine and
prepare a wireless network machine.
Setting up the mobile device
•
After setting up Wi-Fi Direct from the printer, refer to the user manual of the
mobile device you are using to set its Wi-Fi Direct.
•
After setting up Wi-Fi Direct, you need to download the mobile printing
application (For example: Samsung Mobile printer) to print from your
smartphone.
Connecting Failure - SSID Not Found
• When you have found the printer you want to connect to from your
mobile device, select the printer and the printer's LED will blink. Press the
WPS button on the printer and it will be connected to your mobile
device.
•
If your mobile device does not support WPS, you need to enter the
"Network Key" of a printer instead of pushing the WPS button.
•
The machine is unable to find the network name (SSID) you have selected or
entered. Check the network name (SSID) on your access point and try
connecting again.
•
Your access point is not turned on. Turn on your access point.
2. Using a network-connected machine
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Wireless network setup
Connecting Failure - Invalid Security
PC Connection Error
•
•
Security is not configured correctly. Check the configured security on your
access point and machine.
The configured network address is unable to connect between your
computer and machine.
Connecting Failure - General Connection Error
•
Your computer is not receiving a signal from your machine. Check the USB
cable and your machine’s power.
Connecting Failure - Connected Wired Network
•
Your machine is connected with a wired network cable. Remove the wired
network cable from your machine.
Connecting Failure - Assigning the IP address
•
Cycle the power for the access point (or wireless router) and machine.
For a DHCP network environment
The receives the IP address automatically (DHCP) when computer is
configured to DHCP.
If the printing job is not working in DHCP mode, the problem may be caused
by the automatically changed IP address. Compare the IP address between
the product's IP address and the printer port's IP address.
How to compare:
1 Print the network information report of your printer, and then check the
IP address (see "Printing a network configuration report" on page 94).
2 Check the printer port's IP address from your computer.
a Click the Windows Start menu.
b For Windows XP/Server 2003, select Printer and Faxes.
• For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
• For Windows 7, select Control Panel > Devices and Printers.
• For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
c Right-click your machine.
d For Windows XP/2003/2008/Vista, press Properties.
For Windows 7 and Windows Server 2008 R2, from context menus,
select the Printer properties.
If Printer properties item has  mark, you can select other printer
drivers connected with selected printer.
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126
Wireless network setup
e Click Port tab.
f Click Configure Port.. button.
g Check if Printer Name or IP Address: is the IP address on the network
configuration Sheet.
3 Change the printer port's IP address if it is different from the network
information report's.
If you want to use the software installation CD to change the port IP,
connect to a network printer. Then reconnect the IP address.
For information on the access point (or wireless router), refer to its own
user's guide.
•
You cannot enable wired and wireless networks at the same time.
•
Your computer, access point (or wireless router), or machine may not be
turned on.
•
Check the wireless reception around the machine. If the router is far from
the machine or there is an obstacle, you might have difficulty receiving the
signal.
•
Cycle the power for the access point (or wireless router), machine, and
computer. Sometimes cycling the power can recover network
communication.
•
Check whether firewall software (V3 or Norton) is blocking the
communication.
For a Static network environment
The machine uses the static address when the computer is configured
to static address.
For example,
If the computer’s network information is as shown below:
IP address: 169.254.133.42
Subnet Mask: 255.255.0.0
If the computer and the machine are connected on the same network and it
cannot be found when searching, firewall software might be blocking the
communication. Refer to the user's guide for the software to turn it off and
try searching for the machine again.
Then the machine’s network information should be as below:
IP address: 169.254.133.43
Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
Gateway: 169.254.133.1
Other problems
If problems occur while using the machine on a network, check the following:
•
Check whether the machine's IP address is allocated correctly. You can
check the IP address by printing the network configuration report.
•
Check whether the access point (or wireless router) has a configured
security (password). If it has a password, refer to the access point (or wireless
router) administrator.
2. Using a network-connected machine
127
Wireless network setup
•
Check the machine's IP address. Reinstall the machine driver and change the
settings to connect to the machine on the network. Due to the
characteristics of DHCP, the allocated IP address could change if the
machine is not used for a long time or if the access point has been reset.
Register the product's MAC address when you confogure the DHCP server
on the access point (or wireless router). Then you can always use the IP
address that is set with the MAC address. You can identify the Mac address
of your machine by printing a network configuration report (see "Printing a
network configuration report" on page 94).
•
Check the wireless environment. You might not be able to connect to the
network in the infrastructure environment where you need to type in a
user's information before connecting to the access point (or wireless router).
•
This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless
communication types (e.g., Bluetooth) are not supported.
•
When using the ad hoc mode, in operating systems such as Windows Vista,
you might need to set the wireless connection setting every time you use
the wireless machine.
•
You cannot use infrastructure mode and ad hoc mode at the same time for
Samsung wireless network machines.
•
The machine is within the range of the wireless network.
•
The machine is located away from obstacles that could block the wireless
signal.
•
The machine is located away from other electronic devices that may
interfere with the wireless signal.
Many devices can interfere with the wireless signal, including a microwave
oven and some Bluetooth devices.
•
Whenever the configuration of your access point (or wireless router)
changes, you must do the product's wireless network setup again.
•
The maximum number of device that can be connected via Wi-Fi Direct is 3.
•
If Wi-Fi Direct is ON, the connection between the AP and the machine will
be the 802.11 b/g interface.
Remove any large metal objects between the access point (or wireless
router) and the machine.
Make sure the machine and wireless access point (or wireless router) are not
separated by poles, walls, or support columns containing metal or concrete.
2. Using a network-connected machine
128
Samsung MobilePrint
21
23
What is Samsung MobilePrint?
Samsung MobilePrint is a free application that enables users to print photos,
documents, and web pages directly from your smartphone or tablet. Samsung
MobilePrint is not only compatible with your Android, Windows and iOS smart
phones but also with your iPod Touch and tablet PC. It connects your mobile
device to a network connected Samsung printer or to a wireless printer through
a Wi-Fi access point. Installing a new driver or configuring network settings isn’t
necessary – just simply install the Samsung MobilePrint application, and it will
automatically detect compatible Samsung printers. Besides printing photos,
web pages, and PDFs, scanning is also supported. If you have Samsung
multfunction printer, scan any document into a JPG, PDF, or PNG format for
quick and easy viewing on your mobile device.
22
Downloading Samsung MobilePrint
Supported Mobile OS
•
Android OS 2.1 or higher
•
iOS 4.0 or higher
•
Windows Phone 7 or higher
24
Supported devices
•
iOS 4.0 or higher: iPod Touch, iPhone, iPad
•
Android 2.1 or higher: Galxy S, Galaxy S2, Galaxy Tab, and Android mobile
devices
•
Windows Phone 7 or higher: Samsung Focus, Omnia7, and OminaW, and
Windows mobile devices
To download Samsung MobilePrint, go to the application store (Samsung
Apps, Android Market, App Store, Marketplace) on your mobile device, and just
search for “Samsung MobilePrint.” You can also visit iTunes for Apple devices
or Marketplace for Windows devices on your computer.
2. Using a network-connected machine
129
Google Cloud Print
Google Cloud Print™ is a service that allows you to print to a printer using your
mobile phone, tabletS or any other web-connected devices. Just register your
Google account with the printer, and you are ready to use the Google Cloud
Print service. You can print your document or email with Chrome OS, Chrome
browser, or a Gmail/ GOOGLE DOCS application on your mobile device, so you
don’t need to install the printer driver on the mobile device.GRefer to the Google
website (http://support.google.com/cloudprint) for more information about
Google Cloud Print™.
•
ID: admin
•
Password: sec00000
If the network environment is using a proxy server, you need to configure
the proxy’s IP and port number from Settings > Network Settings >
Google Cloud PrintGeGProxy Setting. Contact your network service
provider or network administrator for more information.
25
Registering your Google account to the printer
• Make sure the printer machine is turned on and connected to a wired or
wireless network that has access to the Internet.
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Google Cloud Print.
Enter your printer’s name and description.
• You should create your Google account in the advance.
Open the Chrome browser.
Click Register.
The confirmation pop-up window appears.
Visit www.google.com.
If you set the browser to block pop-ups, the confirmation window will not
appear. Allow the site to show pop-ups.
Sign in to the Google website with your Gmail™ address.
Start ChromeGand enter your printer’s IP address in the browser window.
Click Login in the upper right corner of the SyncThru™ Web Service
website.
10
Click Finish printer registration.
2. Using a network-connected machine
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Google Cloud Print
11
Click Manage your printers.
Now your printer is registered with Google Cloud Print service.
Google Cloud Print-ready devices will appear in the list.
26
Printing with Google Cloud Print
The printing procedure varies depending on the applica[tion or the device you
are using.GYou can see the application list that supports Google Cloud Print
service.
Access the GOOGLE DOCS application from your mobile device.
Tap the option
Tap the send
button of the document that you want to print.
button.
Tap the Cloud Print (
button.
Set the printing options if you want.
Tap Click here to Print.
Printing from the Chrome browser
Make sure the printer is turned on and connected to a wired or wireless
network that has access to the Internet.
Printing from an application on mobile device
The following steps are an example of using the GOOGLE DOCS app from
Android mobile phone.
Install the Cloud Print application on your mobile device.
If you do not have the application, download it from the application storeG
such as Android Market or App Store.
The following steps are an example of using the Chrome browser.
Run Chrome.
Open the document or email that you want to print.
Click the wrench icon (
) in the browser’s top right corner.
Click Print. A new tab for printing appears.
Select Print with Google Cloud Print.
Click the Print button.
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131
3. Special features
This chapter explains special printing features.
• Altitude adjustment
133
• Changing the default print settings
134
• Setting your machine as a default machine
135
• Using advanced print features
136
• Macintosh printing
143
• Linux printing
145
The procedures in this chapter are mainly based on Windows 7.
Altitude adjustment
Print quality is affected by atmospheric pressure, which is determined by the
height of the machine above sea level. The following information will guide you
on how to set your machine for the best print quality.
Before you set the altitude value, determine the altitude where you are.
4,000 m
(13,123 ft)
3,000 m
(9,842 ft)
2,000 m
(6,561 ft)
1,000 m
(3,280 ft)
•
High 3
High 2
High 1
Normal
For Windows and Macintosh users, you set from Samsung Easy Printer
Manager!
(Switch to advanced mode)!Device Settings. See
"Device Settings" on page 156.
• If your machine is connected to the network, you can set the altitude via
SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page
152).
3. Special features
133
Changing the default print settings
Click the Windows Start menu.
For Windows XP/Server 2003, select Printer and Faxes.
•
For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
•
For Windows 7, select Control Panel > Devices and Printers.
•
For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
Right-click on your machine.
For Windows XP/Server 2003/Server 2008/Vista, select Printing
Preferences.
For Windows 7 or Windows Server 2008 R2, from context menus, select
Printing preferences.
If Printing preferences has a , you can select other printer drivers
connected to the selected printer.
Change the settings on each tab.
Click OK.
If you want to change the settings for each print job, change it in Printing
Preferences.
3. Special features
134
Setting your machine as a default machine
Click the Windows Start menu.
For Windows XP/Server 2003, select Printer and Faxes.
•
For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
•
For Windows 7, select Control Panel > Devices and Printers.
•
For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
Select your machine.
Right-click your machine and select Set as Default Printer.
For Windows 7 or Windows Server 2008 R2, if Set as default printer has a
, you can select other printer drivers connected to the selected printer.
3. Special features
135
Using advanced print features
XPS printer driver: used to print XPS file format.
Check the Print to file box in the Print window.
Click Print.
• See "Features by models" on page 6.
• The XPS printer driver can be installed only on Windows Vista OS or
higher.
• Install optional memory when an XPS job does not print because the
printer is out of memory.
• You can install the XPS printer driver when you insert the software CD
into your CD-ROM drive. When the installation window appears, select
Custom Installation. You can select the XPS printer driver in the Select
Software window.
• For models that provide XPS driver from the Samsung website,
www.samsung.com > find your product> Support or downloads.
Printing to a file (PRN)
You will sometimes need to save the print data as a file.
Type in the destination path and the file name, and then click OK.
For example, c:\Temp\file name.
If you type in only the file name, the file is automatically saved in My
Documents, Documents and Settings, or Users. The saved folder may
differ, depending on your operating system or the application you are
using.
3. Special features
136
Using advanced print features
Understanding special printer features
You can use advanced printing features when using your machine.
To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print
settings. The machine name, that appears in the printer properties window may differ depending on the machine in use.
• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
• Select the Help or click the
36).
Item
Multiple Pages per Side
button from the window or press F1 on your keyboard and click on any option you want to know about (see "Using help" on page
Description
Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size
and arranged in the order you specify. You can print up to 16 pages on one sheet.
3. Special features
137
Using advanced print features
Item
Poster Printing
Description
Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets
together to form one poster-size document.
Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic
tab to make it easier to paste the sheets together.
Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to
produce a booklet.
Booklet Printinga
If you want to make a booklet, you need to print on Letter, Legal, A4, US Folio, or Oficio sized print media.
The Booklet Printing option is not available for all paper sizes. Select the available paper Size option under the Paper tab to see
what paper sizes are available.
If you select an unavailable paper size, this option can be automatically canceled. Select only available paper (paper without
or mark).
3. Special features
138
Using advanced print features
Item
• Double-sided Printinga
Description
Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented.
• Double-sided Printing
(Manual)a
• You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper
• If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other
page of the document first. After that, a message appears on your computer.
• Skip Blank Pages feature does not work when you select the duplex option.
• We recommend not to print on both sides of the special media, such as labels, envelopes, or thick paper. It may cause a paper
jam or damage the machine.
• Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the
machine. This option is available only when you use the PCL / XPS printer driver (see "Features by models" on page 6).
• None: Disables this feature.
• Long Edge: This option is the conventional layout used in bookbinding.
• Short Edge: This option is the conventional layout used in calendars.
• Reverse Double-Sided Printing: Check this option to reverse the print order when duplex printing. This option is
not available when you use the Reverse Double-Sided Printing (Manual).
3. Special features
139
Using advanced print features
Item
Description
Paper Options
Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or
decrease the document.
Watermark
The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters
reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.
Watermark
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
c Enter a text message in the Watermark Message box.
You can enter up to 256 characters. The message displays in the preview window.
(Creating a watermark)
Watermark
(Editing a watermark)
Watermark
(Deleting a watermark)
To change the print settings from your software application, access Printing Preferences.
Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options.
Click Update to save the changes.
Click OK or Print until you exit the Print window.
To change the print settings from your software application, access Printing Preferences.
Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
Select the watermark you want to delete from the Current Watermarks list and click Delete.
Click OK or Print until you exit the Print window.
3. Special features
140
Using advanced print features
Item
Description
This option is available when you use the PCL/SPL printer driver (see "Software" on page 7).
Overlaya
An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document.
Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay
containing exactly the same information that is currently on your letterhead. To print a letter with your company’s letterhead, you do not
need to load preprinted letterhead paper in the machine: just print the letterhead overlay on your document.
To use a page overlay, you must create a new page overlay containing your logo or image.
• The overlay document size must be the same as the document you print with the overlay. Do not create an overlay with a
watermark.
• The resolution of the overlay document must be the same as that of the document you will print with the overlay.
Overlay
(Creating a new page
overlay)
To save the document as an overlay, access Printing Preferences.
Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears.
In the Edit Overlay window, click Create.
In the Save As window, type a name in the File name box. Select the destination path, if necessary (The default is C:\Formover).
Click Save. The name appears on the Overlay List.
Click OK or Print until you exit the Print window.
The file is not printed. Instead, it is stored on your computer hard disk drive.
3. Special features
141
Using advanced print features
Item
Overlay
(Using a page overlay)
Overlay
(Deleting a page overlay)
Description
a Click the Advanced tab.
b Select the desired overlay from the Text drop-down list.
c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file
you want to use.
If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Open window.
After you select the file, click Open. The file appears in the Overlay List box and is available for printing. Select the overlay from the
Overlay List box.
d If necessary, check Confirm Page Overlay When Printing box. If this box is checked, a message window appears each time you submit
a document for printing, asking you to confirm printing an overlay on your document.
If this box is not checked and an overlay has been selected, the overlay automatically prints with your document.
e Click OK or Print until you exit the Print window.
In the Printing Preferences window, click the Advanced tab.
Select Edit in the Text drop down list.
Select the overlay you want to delete from the Overlay List box.
Click Delete.
When a confirming message window appears, click Yes.
Click OK or Print until you exit the Print window. You can delete page overlays that you no longer use.
a. This option is not available when you use XPS driver.
3. Special features
142
Macintosh printing
Changing printer settings
Some features may not be available depending on models or options. It
means that the features are not supported.
You can use advanced printing features when using your machine.
Printing a document
When you print with a Macintosh, you need to check the printer driver settings
in each application you use. Follow the steps below to print from a Macintosh:
Open an application and select Print from the File menu. The machine name,
which appears in the printer properties window, may differ depending on the
machine in use. Except for the name, the composition of the printer properties
window is similar to the following.
Open the document to print.
Choose your paper size, orientation, scaling, other options, and make
sure that your machine is selected. Click OK.
Open the File menu and click Print.
Open the File menu and click Page Setup (Document Setup in some
applications).
Printing multiple pages on one sheet
You can print more than one page on a single sheet of paper. This feature
provides a cost-effective way to print draft copies.
Open an application, and select Print from the File menu.
Select the other options to use.
Choose the number of copies and indicate which pages to print.
Click Print.
Select Layout from the drop-down list under Orientation. In the Pages
per Sheet drop-down list, select the number of pages you want to print
on one sheet of paper.
Click Print.
The machine prints the selected number of pages to print on one sheet
of paper.
3. Special features
143
Macintosh printing
If you print more than 2 copies, the first copy and the second copy might
print on the same sheet of paper. Avoid printing on both sides of paper
when you are printing more than 1 copy.
Printing on both sides of the paper
Some features may not be available depending on models or options. It
means that the features are not supported.
Using help
Before printing in the duplex mode, decide on which edge you will be binding
your finished document. The binding options are, as follows:
•
Long-Edge Binding: This option is the conventional layout used in book
binding.
•
Short-Edge Binding: This option is the type often used with calendars.
Click the question mark on the bottom-left corner of the window and click on
the topic you want to know about. A pop-up window appears with information
about that option's feature, which is provided from the driver.
From your Macintosh application, select Print from the File menu.
Select Layout from the drop-down list under Orientation.
Select a binding orientation from the Two-Sided option.
Select the other options to use.
Click Print and the machine prints on both sides of the paper.
3. Special features
144
Linux printing
Some features may not be available depending on models or options. It
means that the features are not supported.
Change the print job properties using the following four tabs displayed
at the top of the window.
•
General: Changes the paper size, the paper type, and the
orientation of the documents. It enables the duplex feature, adds
start and end banners, and changes the number of pages per sheet.
Printing from applications
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lpr printing system or other
applications for odd-even printing.
There are a lot of Linux applications that allow you to print using Common UNIX
Printing System (CUPS). You can print on your machine from any such
application.
Open an application, and select Print from the File menu
•
Text: Specifies the page margins and set the text options, such as
spacing or columns.
•
Graphics: Sets image options that are used when printing image
files, such as color options, image size, or image position.
•
Advanced: Sets the print resolution, paper source, and destination.
Select Print directly using lpr.
In the LPR GUI window, select the model name of your machine from the
printer list and click Properties.
Click Apply to apply the changes and close the Properties window.
Click OK in the LPR GUI window to start printing.
The Printing window appears, allowing you to monitor the status of your
print job.
To abort the current job, click Cancel.
3. Special features
145
Linux printing
Printing files
You can print many different types of files on your machine using the standard
CUPS, directly from the command line interface. The CUPS lpr utility allows you
to do that, but the driver’s package replaces the standard lpr tool by a much
more user-friendly LPR GUI program.
Open the Unified Driver Configurator.
If necessary, switch to Printers configuration.
Select your machine on the available printers list and click Properties.
The Printer Properties window appears.
The following five tabs display at the top of the window:
To print any document file:
•
Enter lpr  from the Linux shell command line and press
Enter. The LPR GUI window appears.
General: Allows you to change the printer location and name. The
name entered in this tab displays on the printer list in Printers
configuration.
•
When you type only lpr and press Enter, the Select file(s) to print
window appears first. Just select any files you want to print and click
Open.
Connection: Allows you to view or select another port. If you change
the machine port from USB to parallel or vice versa while in use, you
must re-configure the machine port in this tab.
•
Driver: Allows you to view or select another machine driver. By
clicking Options, you can set the default device options.
In the LPR GUI window, select your machine from the list, and change
the print job properties.
•
Click OK to start printing.
Jobs: Shows the list of print jobs. Click Cancel job to cancel the
selected job and select the Show completed jobs check box to see
previous jobs on the job list.
•
Classes: Shows the class that your machine is in. Click Add to Class
to add your machine to a specific class or click Remove from Class
to remove the machine from the selected class.
10
Configuring Printer Properties
Using the Printer Properties window provided by the Printers configuration,
you can change the various properties for your machine as a printer.
Click OK to apply the changes and close the Printer Properties window.
3. Special features
146
4. Useful management
tools
This chapter introduces management tools provided to help you make full use of your machine.
• Easy Capture Manager
148
• Samsung Easy Color Manager
149
• Samsung AnyWeb Print
150
• Easy Eco Driver
151
• Using SyncThru™ Web Service
152
• Using Samsung Easy Printer Manager
155
• Using Samsung Printer Status
158
• Using the Linux Unified Driver Configurator
160
Easy Capture Manager
• This feature may not be available depending on model or optional goods (see "Software" on page 7).
• Available for Windows OS users only (see "Software" on page 7).
Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited.
4. Useful management tools
148
Samsung Easy Color Manager
Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone
changes can be saved as a profile and can be used from the driver or from inside of the machine.
• This feature may not be available depending on model or optional goods (see "Software" on page 7).
• Available for Windows and Macintosh OS users only (see "Software" on page 7).
Helps Samsung color laser printer users to adjust color as they like.
Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
4. Useful management tools
149
Samsung AnyWeb Print
Available for Windows and Macintosh OS users only.
This tool helps you screen-capture, preview, scrap, and print pages more easily, than when you use an ordinary program.
Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
4. Useful management tools
150
Easy Eco Driver
With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job
checkbox in the printer properties should be checked.
Easy Eco Driver also allows you simple editing such as removing images and texts, changing fonts, and more. You can save frequently used settings as a preset.
Available for Windows OS users only.
How to use:
1 Open a document to print.
2 Print the document.
A preview window appears.
3 Select the options you want to apply to the document.
You can see the preview of the applied features.
4 Click Print.
4. Useful management tools
151
Using SyncThru™ Web Service
• Internet Explorer 6.0 or higher is the minimum requirement for
SyncThru™ Web Service.
• SyncThru™ Web Service explanation in this user’s guide may differ from
your machine depending on its options or models.
• Network model only.
Accessing SyncThru™ Web Service
Access a web browser, such as Internet Explorer, from Windows.
Click Login on the upper right of the SyncThru™ Web Service website.
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator.GType in the below default ID and passwordU
We recommend you to change the default password for security
reasons.
•
ID: admin
•
Password: sec00000
SyncThru™ Web Service overview
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
Your machine’s embedded website opens.
Some tabs may not appear depending on your model.
Logging into SyncThru™ Web Service
Before configuring options in SyncThru™ Web Service, you need to log-in as an
administrator. You can still use SyncThru™ Web Service without logging in but
you won’t have access to Settings tab and Security tab.
4. Useful management tools
152
Using SyncThru™ Web Service
Information tab
Security tab
This tab gives you general information about your machine. You can check
things, such as remaining amount of toner. You can also print reports, such as an
error report.
This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
•
Active Alerts: Shows the alerts that have occurred in the machine and their
severity.
•
Supplies: Shows how many pages are printed and amount of toner left in
the cartridge.
•
Usage Counters: Shows the usage count by print types: simplex and
duplex.
•
Current Settings: Shows the machine’s and network’s information.
•
Print information: Prints reports such as system related reports and font
reports.
Settings tab
This tab allows you to set configurations provided by your machine and
network. You need to log-in as an administrator to view this tab.
•
Machine Settings tab: Sets options provided by your machine.
•
Network Settings tab: Shows options for the network environment. Sets
options such as TCP/IP and network protocols.
•
System Security: Sets the system administrator’s information and also
enables or disables machine features.
•
Network Security: Sets settings for IPv4/IPv6 filtering.
Maintenance tab
This tab allows you to maintain your machine by upgrading firmware and
setting contact information for sending emails. You can also connect to
Samsung website or download drivers by selecting the Link menu.
•
Firmware Upgrade: Upgrade your machine’s firmware.
•
Contact Information: Shows the contact information.
•
Link: Shows links to useful sites where you can download or check
information.
Setting the system administrator’s information
This setting is necessary for using the e-mail notification option.
4. Useful management tools
153
Using SyncThru™ Web Service
Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.
Your machine’s embedded website opens.
Click Apply.
From the Security tab, select System Security > System Administrator
Enter the name of the administrator, phone number, location, and email
address.
4. Useful management tools
154
Using Samsung Easy Printer Manager
Samsung Easy Printer Manager is an application that combines Samsung
machine settings into one location. Samsung Easy Printer Manager combines
device settings as well as printing environments, settings/actions and
launching. All of these features provide a gateway to conveniently use your
Samsung machine. Samsung Easy Printer Manager provides two different user
interfaces for the user to choose from: the basic user interface and the advanced
The Samsung Easy Printer Manager interface is comprised of various basic
sections as described in the table that follows:
The screenshot may differ depending on operating system you are using.
user interface. Switching between the two interfaces is easy: just click
button.
• Availabe for Windows or Macintosh OS users only.
• For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Samsung Easy Printer Manager.
Understanding Samsung Easy Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Easy Printer Manager > Samsung Easy Printer Manager.
Printer List
The printer list displays the installed printer icons on your
computer.
For Macintosh,
Open the Applications folder > Samsung folder > Samsung Easy Printer
Manager.
4. Useful management tools
155
Using Samsung Easy Printer Manager
Printer
Information
Contents Area
This area gives you general information about your
machine. You can check information, such as the machine’s
model name, IP address (or Port name), and machine
status.
User’s Guide button: This button opens
Troubleshooting Guide when an error occurs.
You can directly open the necessary section in the
user’s guide.
Displays information about the selected machine,
remaining toner level, and paper. The information will vary
based on the machine selected. Some machines do not
have this feature.
Order Supplies Click on the Order button from the supply ordering
window. You can order replacement toner cartridge(s)
from online.
Click the Help ( ) button from the upper-right corner of the window and
click on any option you want to know about.
Application
information
Includes links for changing to the advancedG
settings(switching UI), refresh, preference setting,G
summary,Ghelp, and about.
Advanced settings user interface overview
The
button is used to change the user
interface to the advanced settings user interface.
Quick links
Displays Quick links to machine specific functions. This
section also includes links to applications in the advanced
settings.
If you connect your machine to a networt, the
SyncThru™ Web Service icon is enabled.
The advanced user interface is intended to be used by the person responsible
for managing the network and machines.
Device Settings
You can configure various machine settings such as machine setup, paper,
layout, emulation, network, and print information.
4. Useful management tools
156
Using Samsung Easy Printer Manager
Alert Settings (Windows only)
This is menu includes settings related to error alerting.
•
Printer Alert: Provides settings related to when alerts will be received.
•
Email Alert: Povides options relating to receiving alerts via email.
•
History Alert: Provides a history of device and toner related alerts.
Job Accounting
Provides querying of quota information of the specified job accounting user.
This quota information can be created and applied to devices by job accounting
software such as SyncThru™ or CounThru™ admin software.
4. Useful management tools
157
Using Samsung Printer Status
The Samsung Printer Status is a program that monitors and informs you of the
machine status.
Icon
Mean
Normal
The machine is in ready mode and experiencing no
errors or warnings.
Warning
The machine is in a state where an error might occur in
the future. For example, it might be in toner low status,
which may lead to toner empty status.
Error
The machine has at least one error.
• Available for Windows users.
• The Samsung Printer Status window and its contents shown in this user’s
guide may differ depending on the machine or operating system in use.
• Check the operating system(s) that are compatible with your machine
(see "System requirements" on page 70).
Description
Samsung Printer Status overview
If an error occurs while operating, you can check the error from the Samsung
Printer Status. Samsung Printer Status is installed automatically when you install
the machine software.
You can also launch Samsung Printer Status manually. Go to the Printing
Preferences , click the Basic tab > Printer Status button.
These icons appear on the Windows task bar:
Toner Level
You can view the level of toner remaining in each
toner cartridge. The machine and the number of
toner cartridge(s) shown in the above window may
differ depending on the machine in use. Some
machines do not have this feature.
Option
You can set Printing Job Alert related settings.
4. Useful management tools
158
Using Samsung Printer Status
Order Supplies
You can order replacement toner cartridge(s) from
online.
Troubleshooting
You can directly open the troubleshooting section in
the user’s guide.
Close
Close the window.
4. Useful management tools
159
Using the Linux Unified Driver Configurator
The Unified Driver Configurator is a tool primarily intended for configuring
machine devices. You need to install Unified Linux Driver to use Unified Driver
Configurator (see "Installation for Linux" on page 90).
After the driver is installed on your Linux system, the Unified Driver Configurator
icon will automatically be created on your desktop.
Opening Unified Driver Configurator
Double-click the Unified Driver Configurator on the desktop.
1 Printer Configuration
2 Port Configuration
You can also click the Startup Menu icon and select Samsung Unified
Driver > Unified Driver Configurator.
Click each button on the left to switch to the corresponding
configuration window.
To use the on screen help, click Help.
After changing the configurations, click Exit to close the Unified Driver
Configurator.
Printers configuration
Printers configuration has the two tabs: Printers and Classes.
4. Useful management tools
160
Using the Linux Unified Driver Configurator
Printers tab
View the current system’s printer configuration by clicking on the machine icon
button on the left side of the Unified Driver Configurator window.
•
Set as Default: Sets the current selected machine as a default machine.
•
Stop/Start: Stops/starts the machine.
•
Test: Allows you to print a test page to ensure the machine is working
properly.
•
Properties: Allows you to view and change the printer’s properties.
Classes tab
The Classes tab shows a list of available machine classes.
Switches to Printers configuration.
Shows all of the installed machines.
Shows the status, model name, and URI of your machine.
The printer control buttons are, as follows:
•
Refresh: Renews the available machines list.
•
Add Printer: Allows you to add a new machines.
•
Remove Printer: Removes the selected machine.
4. Useful management tools
161
Using the Linux Unified Driver Configurator
Shows all of the machine classes.
Switches to Ports configuration.
Shows the status of the class and the number of machines in the class.
Shows all of the available ports.
Shows the port type, device connected to the port, and status.
•
Refresh: Renews the classes list.
•
Add Class: Allows you to add a new machine class.
•
Refresh: Renews the available ports list.
•
Remove Class: Removes the selected machine class.
•
Release port: Releases the selected port.
Ports configuration
In this window, you can view the list of available ports, check the status of each
port and release a port that is stalled in a busy state when its owner has
terminated the job for any reason.
4. Useful management tools
162
5. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Paper feeding problems
164
• Power and cable connecting problems
165
• Printing problems
166
• Printing quality problems
170
• Operating system problems
178
Paper feeding problems
Condition
Suggested solutions
Paper jams during printing.
Clear the paper jam.
Paper sticks together.
• Check the maximum paper capacity of the tray .
• Make sure that you are using the correct type of paper.
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed.
Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine.
• Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming.
• There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, feed
manually in the tray.
• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
• There may be debris inside the machine. Open the top cover and remove any debris.
5. Troubleshooting
164
Power and cable connecting problems
Click this link to open an animation about solving power problems.
Condition
Suggested solutions
The machine is not receiving power,
or the connection cable between the
computer and the machine is not
connected properly.
• Connect the machine to the electricity supply first and press the
(Power/Wakeup) button on the control panel.
• Disconnect the machine’s cable and reconnect it.
5. Troubleshooting
165
Printing problems
Condition
The machine does not
print.
Possible cause
Suggested solutions
The machine is not receiving power.
Check the power cord connections. Check the power switch and the power source.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
• The top cover is not closed. Close the top cover.
• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 58).
• No paper is loaded. Load paper (see"Loading paper in the tray" on page 27).
• The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 47).
• Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 47).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 18).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect.
Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
The machine may be configured incorrectly.
Check the Printing Preferences to ensure that all of the print settings are correct.
5. Troubleshooting
166
Printing problems
Condition
The machine does not
print.
Possible cause
Suggested solutions
The printer driver may be incorrectly installed.
Uninstall and reinstall the machine’s driver.
The machine is malfunctioning.
Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full.
Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences (see "Opening printing preferences" on page 34).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 36).
A print job is extremely
slow.
The job may be very complex.
Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.
The page orientation setting may be incorrect.
Change the page orientation in your application (see "Opening printing preferences" on
page 34). See the printer driver help screen (see "Using help" on page 36).
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use (see "Opening printing preferences" on
page 34).
5. Troubleshooting
167
Printing problems
Condition
The machine prints, but
the text is wrong,
garbled, or incomplete.
Pages print, but they are
blank.
Possible cause
Suggested solutions
The machine cable is loose or defective.
Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
The wrong printer driver was selected.
Check the applicatinon’s printer selection menu to ensure that your machine is selected.
The software application is malfunctioning.
Try printing a job from another application.
The operating system is malfunctioning.
Exit Windows and reboot the computer. Turn the machine off and back on again.
The toner cartridge is defective or out of toner.
Redistribute the toner, if necessary.
If necessary, replace the toner cartridge.
• See "Redistributing toner" on page 45.
• See "Replacing the toner cartridge" on page 47.
The file may have blank pages.
Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board,
may be defective.
Contact a service representative.
The machine does not
print PDF files correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
The print quality of
photos is not good.
Images are not clear.
The resolution of the photo is very low.
It will take longer to print when you print a PDF file as an image.
Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
5. Troubleshooting
168
Printing problems
Condition
Possible cause
Suggested solutions
Before printing, the
machine emits vapor near
the output tray.
Using damp paper can cause vapor during
printing.
This is not a problem. Just keep printing.
The machine does not
print special-sized paper,
such as billing paper.
Paper size and paper size setting do not match.
Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening printing preferences" on page 34).
The printed billing paper
is curled.
The paper type setting does not match.
Change the printer option and try again. Go to Printing Preferences , click Paper tab,
and set type to Thick (see "Opening printing preferences" on page 34).
5. Troubleshooting
169
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition
Light or faded print
Suggested Solutions
• If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 47).
• If a vertical white streak or faded area still appears on the page even though the machine has enough toner supply, open and close
the front door 3 ~ 4 times (see "Machine overview" on page 16).
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 53).
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
53). If these steps do not correct the problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 34).
5. Troubleshooting
170
Printing quality problems
Condition
Toner specks
Suggested Solutions
• The paper may not meet specifications; for example, the paper may be too moist or rough.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 53).
A aB bC c
A aB bC c
A aB bC c
A aB bC c
A aB bC c
Dropouts
• The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 53).
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
A aBb C
A aBb C
A aBb C
A aBb C
A aBb C
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to ThickGor Thicker (see
"Opening printing preferences" on page 34).
If these steps do not correct the problem, contact a service representative.
White Spots
If white spots appear on the page:
• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 53).
• The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 53).
If these steps do not correct the problem, contact a service representative.
5. Troubleshooting
171
Printing quality problems
Condition
Vertical lines
Suggested Solutions
If black vertical streaks appear on the page:
• The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the toner cartridge and install
a new one (see "Replacing the imaging unit" on page 51).
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
53). If these steps do not correct the problem, contact a service representative.
Black background
If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper.
• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
• Remove the old imaging unit and install a new one (see "Replacing the imaging unit" on page 51).
• Thoroughly redistribute the toner (see "Redistributing toner" on page 45).
Toner smear
• Clean the inside of the machine (see "Replacing the toner cartridge" on page 47).
• Check the paper type and quality.
• Remove the old imaging unit and install a new one (see "Replacing the imaging unit" on page 51).
5. Troubleshooting
172
Printing quality problems
Condition
Vertical repetitive defects
Suggested Solutions
If marks repeatedly appear on the printed side of the page at even intervals:
• The imaging unit may be damaged. If you still have the same problem, remove the imaging unit and, install a new one (see
"Replacing the imaging unit" on page 51).
• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter
Toner particles are around bold
characters or pictures
Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences (see "Opening printing preferences" on page 34).GEnsure the correct paper type is selected. For
example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
• If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 45).
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 34).
• Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging
can occur causing this copy quality problem.
5. Troubleshooting
173
Printing quality problems
Condition
Suggested Solutions
Misformed characters
• If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
Page skew
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Ensure that the guides are not too tight or too loose against the paper stack.
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause paper curl.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
5. Troubleshooting
174
Printing quality problems
Condition
Wrinkles or creases
Suggested Solutions
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty
• Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 53).
Solid color or black pages
• The imaging unit may not be installed properly. Remove the imaging unit and reinsert it.
• The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 51).
• The machine may require repairing. Contact a service representative.
5. Troubleshooting
175
Printing quality problems
Condition
Loose toner
Suggested Solutions
• Clean the inside of the machine (see "Cleaning the machine" on page 53).
• Check the paper type and quality.
• Remove the imaging unit and then, install a new one (see "Replacing the imaging unit" on page 51).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids
Character voids are white areas within parts of characters that should be solid black:
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
Horizontal stripes
• The paper may not meet paper specifications.
If horizontally aligned black streaks or smears appear:
• The imaging unit may be installed improperly. Remove the imaging unit and reinsert it.
• The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 51).
If the problem persists, the machine may require repairing. Contact a service representative.
5. Troubleshooting
176
Printing quality problems
Condition
Curl
Suggested Solutions
If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see
"Opening printing preferences" on page 34).
• An unknown image
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
repetitively appears on a few
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (See
sheets
"Altitude adjustment" on page 133).
• Loose toner
• Light printGor contamination
occurs
5. Troubleshooting
177
Operating system problems
Common Windows problems
Condition
Suggested solutions
“File in Use” message appears
during installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer
timeout error occurred”
message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
mode or after printing has completed, check the connection and/or whether an error has occurred.
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
5. Troubleshooting
178
Operating system problems
Common Macintosh problems
Condition
The machine does not print PDF files
correctly. Some parts of graphics, text, or
illustrations are missing.
Suggested solutions
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally
during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
the cover page.
When printing a document in Macintosh
with Acrobat Reader 6.0 or higher, colors
print incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Refer to the Macintosh User’s Guide that came with your computer for further information on Macintosh error messages.
5. Troubleshooting
179
Operating system problems
Common Linux problems
Condition
The machine does not print.
Suggested solutions
• Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers
configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open
Add new printer wizard to set up your device.
• Check if the machine is started. Open Printers configuration and select your machine on the printers list. Look at the description
in the Selected printer pane. If its status contains Stopped string, press the Start button. After that normal operation of the
machine should be restored. The “stopped” status might be activated when some problems in printing occur. For instance, this
could be an attempt to print a document when the port is claimed by a scanning application.
• Ensure the port is not busy. Since functional components of machine (printer and scanner) share the same I/O interface (port), the
situation of simultaneous access of different user applications to the same port is possible. To avoid possible conflicts, only one of
them at a time is allowed to gain control over the device. The other user will encounter “device busy” response. You should open
ports configuration and select the port assigned to your machine. In the Selected port pane you can see if the port is occupied
by some other application. If this is the case, you should either wait for completion of the current job or press the Release port
button, if you are sure that the present application is not functioning properly.
• Check if your application has special print option such as “-oraw”. If “-oraw” is specified in the command line parameter, then
remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit command line parameter in the
command item.
• The CUPS (Common UNIXPrinting System) version distributed with SuSE Linux 9.2 (cups-1.1.21) has a problem with ipp (Internet
Printing Protocol) printing.Use the socket printing instead of ipp or install a later version of CUPS (cups-1.1.22 or higher).
Some color images come out all
black.
This is a known bug in Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the document is indexed color
space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should
upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions at
www.ghostscript.com.
5. Troubleshooting
180
Operating system problems
Condition
Suggested solutions
Some color images come out in
unexpected color.
This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of the document is indexed RGB
color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you
should upgrade Ghostscript on your system to at least GNU Ghostscript version 8.xx or later. You can find recent Ghostscript versions
at www.ghostscript.com.
The machine does not print
whole pages, and output is
printed on half the page.
It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and has been
reported to bugs.ghostscript.com as Ghostscript Bug 688252.The problem is solved in AFPL Ghostscript v. 8.52 or above. Download
the latest version of AFPL Ghostscript from http://sourceforge.net/projects/ghostscript/ and install it to solve this problem.
“Cannot open port device file”
error message appears when
printing a document.
Avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress. Known versions of CUPS server break
the print job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks
the mfp port while printing, the abrupt termination of the driver keeps the port locked and unavailable for subsequent print jobs. If
this situation occurs, try to release the mfp port by selecting Release port in Port configuration window.
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
5. Troubleshooting
181
Glossary
ADF
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as
mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN)
communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b
supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
Mbps. 802.11b/g/n devices may occasionally suffer interference from
microwave ovens, cordless telephones, and Bluetooth devices.
An Automatic Document Feeder (ADF) is a scanning unit that will automatically
feed an original sheet of paper so that the machine can scan some amount of the
paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Macintosh (1984) and is
now deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the
color of a single pixel in a bitmapped image. Higher color depth gives a broader
range of distinct colors. As the number of bits increases, the number of possible
colors becomes impractically large for a color map. 1-bit color is commonly
called as monochrome or black and white.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects
wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
BMP
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file format
on that platform.
Glossary
182
Glossary
BOOTP
Coverage
Bootstrap Protocol. A network protocol used by a network client to obtain its IP
address automatically. This is usually done in the bootstrap process of
computers or operating systems running on them. The BOOTP servers assign
the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced
operating system.
It is the printing term used for a toner usage measurement on printing. For
example, 5% coverage means that an A4 sided paper has about 5% image or text
on it. So, if the paper or original has complicated images or lots of text on it, the
coverage will be higher and at the same time, a toner usage will be as much as
the coverage.
CSV
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD
Locking mechanism is also used to hold the CCD module to prevent any damage
when you move the machine.
Comma Separated Values (CSV). A type of file format, CSV is used to exchange
data between disparate applications. The file format, as it is used in Microsoft
Excel, has become a de facto standard throughout the industry, even among
non-Microsoft platforms.
Collation
DADF
Collation is a process of printing a multiple-copy job in sets. When collation is
selected, the device prints an entire set before printing additional copies.
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
automatically feed and turn over an original sheet of paper so that the machine
can scan on both sides of the paper.
Control Panel
Default
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine.
The value or setting that is in effect when taking a printer out of its box state,
reset, or initialized.
Glossary
183
Glossary
DHCP
DPI
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking
protocol. A DHCP server provides configuration parameters specific to the DHCP
client host requesting, generally, information required by the client host to
participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
printing. Generally, higher DPI results in a higher resolution, more visible detail
in the image, and a larger file size.
DIMM
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company
service which enables a user to use a single telephone line to answer several
different telephone numbers.
Dual Inline Memory Module (DIMM), a small circuit board that holds memory.
DIMM stores all the data within the machine like printing data, received fax data.
DRPD
Duplex
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on
a home network to share information with each other across the network.
A mechanism that will automatically turn over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer equipped with
a Duplex Unit can print on both sides of paper during one print cycle.
DNS
Duty Cycle
The Domain Name Server (DNS) is a system that stores information associated
with domain names in a distributed database on networks, such as the Internet.
Duty cycle is the page quantity which does not affect printer performance for a
month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the
warranty period. For example, if the duty cycle is 48,000 pages per month
assuming 20 working days, a printer limits 2,400 pages a day.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that
runs back and forth on the page and prints by impact, striking an ink-soaked
cloth ribbon against the paper, much like a typewriter.
Glossary
184
Glossary
ECM
EtherTalk
Error Correction Mode (ECM) is an optional transmission mode built into Class 1
fax machines or fax modems. It automatically detects and corrects errors in the
fax transmission process that are sometimes caused by telephone line noise.
A suite of protocols developed by Apple Computer for computer networking. It
was included in the original Macintosh (1984) and is now deprecated by Apple
in favor of TCP/IP networking.
Emulation
FDI
Emulation is a technique of one machine obtaining the same results as another.
Foreign Device Interface (FDI) is a card installed inside the machine to allow a
third party device such as a coin operated device or a card reader. Those devices
allow the pay-for-print service on your machine.
An emulator duplicates the functions of one system with a different system, so
that the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which
concerns an abstract model of the system being simulated, often considering its
internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area
networks (LANs). It defines wiring and signaling for the physical layer, and frame
formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most
widespread LAN technology in use during the 1990s to the present.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files
over any network that supports the TCP/IP protocol (such as the Internet or an
intranet).
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of
a heat roller and a pressure roller. After toner is transferred onto the paper, the
fuser unit applies heat and pressure to ensure that the toner stays on the paper
permanently, which is why paper is warm when it comes out of a laser printer.
Glossary
185
Glossary
Gateway
IEEE
A connection between computer networks, or between a computer network
and a telephone line. It is very popular, as it is a computer or a network that
allows access to another computer or network.
The Institute of Electrical and Electronics Engineers (IEEE) is an international
non-profit, professional organization for the advancement of technology
related to electricity.
Grayscale
IEEE 1284
A shades of gray that represent light and dark portions of an image when color
images are converted to grayscale; colors are represented by various shades of
gray.
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector
type on the end of the parallel cable that attaches to the peripheral (for example,
a printer).
Halftone
Intranet
An image type that simulates grayscale by varying the number of dots. Highly
colored areas consist of a large number of dots, while lighter areas consist of a
smaller number of dots.
HDD
Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a
non-volatile storage device which stores digitally-encoded data on rapidly
rotating platters with magnetic surfaces.
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of an
organization's information or operations with its employees. Sometimes the
term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to
identify and communicate with each other on a network utilizing the Internet
Protocol standard.
Glossary
186
Glossary
IPM
ITU-T
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM
rate indicates the number of single-sided sheets a printer can complete within
one minute.
The International Telecommunication Union is an international organization
established to standardize and regulate international radio and
telecommunications. Its main tasks include standardization, allocation of the
radio spectrum, and organizing interconnection arrangements between
different countries to allow international phone calls. A -T out of ITU-T indicates
telecommunication.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as
well as managing print jobs, media size, resolution, and so forth. IPP can be used
locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and
secure printing solution than older ones.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
IPX/SPX
JBIG
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a
networking protocol used by the Novell NetWare operating systems. IPX and
SPX both provide connection services similar to TCP/IP, with the IPX protocol
having similarities to IP, and SPX having similarities to TCP. IPX/SPX was
primarily designed for local area networks (LANs), and is a very efficient protocol
for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with
no loss of accuracy or quality, which was designed for compression of binary
images, particularly for faxes, but can also be used on other images.
ISO
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard
method of lossy compression for photographic images. It is the format used for
storing and transmitting photographs on the World Wide Web.
The International Organization for Standardization (ISO) is an international
standard-setting body composed of representatives from national standards
bodies. It produces world-wide industrial and commercial standards.
Glossary
187
Glossary
LDAP
MH
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for
querying and modifying directory services running over TCP/IP.
Modified Huffman (MH) is a compression method for decreasing the amount of
data that needs to be transmitted between the fax machines to transfer the
image recommended by ITU-T T.4. MH is a codebook-based run-length
encoding scheme optimized to efficiently compress white space. As most faxes
consist mostly of white space, this minimizes the transmission time of most
faxes.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status
of a machine.
MMR
MAC address
Media Access Control (MAC) address is a unique identifier associated with a
network adapter. MAC address is a unique 48-bit identifier usually written as 12
hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address
is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,
and used as an aid for routers trying to locate machines on large networks.
Modified Modified READ (MMR) is a compression method recommended by ITUT T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
MFP
MR
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a
scanner and etc.
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
encodes the first scanned line using MH. The next line is compared to the first,
the differences determined, and then the differences are encoded and
transmitted.
Glossary
188
Glossary
NetWare
OSI
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the network
protocols were based on the archetypal Xerox XNS stack. Today NetWare
supports TCP/IP as well as IPX/SPX.
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a
standard, modular approach to network design that divides the required set of
complex functions into manageable, self-contained, functional layers. The layers
are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for
print using a laser beam emitted from a laser printer, and it is usually green or
rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage
in the printer, and it should be replaced appropriately since it gets worn from
contact with the cartridge development brush, cleaning mechanism, and paper.
Originals
The first example of something, such as a document, photograph or text, etc,
which is copied, reproduced or translated to produce others, but which is not
itself copied or derived from something else.
PABX
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL)
developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying
levels for thermal, dot matrix printer, and laser printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device
independent and resolution independent format.
Glossary
189
Glossary
PostScript
Protocol
PostScript (PS) is a page description language and programming language used
primarily in the electronic and desktop publishing areas. - that is run in an
interpreter to generate an image.
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
PS
Printer Driver
See PostScript.
A program used to send commands and transfer data from the computer to the
printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used
in a printer, a scanner, a fax or, a copier.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's
public circuit-switched telephone networks which, on industrial premises, is
usually routed through the switchboard.
RADIUS
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast
a printer works, meaning the number of pages a printer can produce in one
minute.
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote
user authentication and accounting. RADIUS enables centralized management
of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network
access.
PRN file
Resolution
An interface for a device driver, this allows software to interact with the device
driver using standard input/output system calls, which simplifies many tasks.
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,
the greater the resolution.
Glossary
190
Glossary
SMB
TCP/IP
Server Message Block (SMB) is a network protocol mainly applied to share files,
printers, serial ports, and miscellaneous communications between nodes on a
network. It also provides an authenticated Inter-process communication
mechanism.
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
communications protocols that implement the protocol stack on which the
Internet and most commercial networks run.
TCR
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions
across the Internet. SMTP is a relatively simple, text-based protocol, where one
or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email
message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All
wireless devices in a WLAN use the same SSID in order to communicate with
each other. The SSIDs are case-sensitive and have a maximum length of 32
characters.
Transmission Confirmation Report (TCR) provides details of each transmission
such as job status, transmission result and number of pages sent. This report can
be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image
format. TIFF describes image data that typically come from scanners. TIFF
images make use of tags, keywords defining the characteristics of the image that
is included in the file. This flexible and platform-independent format can be
used for pictures that have been made by various image processing
applications.
Toner Cartridge
Subnet Mask
The subnet mask is used in conjunction with the network address to determine
which part of the address is the network address and which part is the host
address.
A kind of bottle or container used in a machine like a printer which contains
toner. Toner is a powder used in laser printers and photocopiers, which forms
the text and images on the printed paper. Toner can be fused by by a
combination of heat/pressure from the fuser, causing it to bind to the fibers in
the paper.
Glossary
191
Glossary
TWAIN
Watermark
An industry standard for scanners and software. By using a TWAIN-compliant
scanner with a TWAIN-compliant program, a scan can be initiated from within
the program. It is an image capture API for Microsoft Windows and Apple
Macintosh operating systems.
A watermark is a recognizable image or pattern in paper that appears lighter
when viewed by transmitted light. Watermarks were first introduced in Bologna,
Italy in 1282; they have been used by papermakers to identify their product, and
also on postage stamps, currency, and other government documents to
discourage counterfeiting.
UNC Path
WEP
Uniform Naming Convention (UNC) is a standard way to access network shares
in Window NT and other Microsoft products. The format of a UNC path is:
\\\\
URL
Uniform Resource Locator (URL) is the global address of documents and
resources on the Internet. The first part of the address indicates what protocol to
use, the second part specifies the IP address or the domain name where the
resource is located.
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
provide the same level of security as that of a wired LAN. WEP provides security
by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally
introduced in Windows Me and Windows XP. A scan can be initiated from within
these operating systems by using a WIA-compliant scanner.
USB
WPA
Universal Serial Bus (USB) is a standard that was developed by the USB
Implementers Forum, Inc., to connect computers and peripherals. Unlike the
parallel port, USB is designed to concurrently connect a single computer USB
port to multiple peripherals.
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)
computer networks, which was created to improve upon the security features of
WEP.
Glossary
192
Glossary
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or
home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique
key for each session between a wireless client and the associated WAP for more
advanced security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the
wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document
and electronic document, developed by Microsoft. It is an XML-based
specification, based on a new print path and a vector-based deviceindependent document format.
Glossary
193
Index
cleaning
insideG
53
outsideG
53
cleaning a machineG
53
control panelG
19
conventionG
10
clearing paperG
58
common Macintosh problemsG
tips for avoiding paper jamsG
57
driver installation for network connectedG
100
driver installation for USB cable connectedG
88
Linux
common Linux problemsG
driver reinstallation for USB cable connectedG
89
180
driver installation for network connectedG
101
printingG
driver installation for USB cable connectedG
90
eco printingG
driver reinstallation for USB cable connectedG
91
36
favorites settings, for printingG
featuresG
print media featureG
front viewG
35
17
10
glossaryG
182
google cloud printingG
130
jam
146
printingG
145
unifled driver configuratorG
160
96
loading
general iconsG
printer propertiesG
using SetIPG
67
179
paper in the tray1G
27
special mediaG
30
local
143
system requirementsG
71
using SetIPG
95
maintenance partsG
42
manual feeder/multi-purpose tray
using special mediaG
30
network
driver installation
LinuxG
MacintoshG
WindowsG
101
100
97
driver installationG
22
installing environmentG
73
driver reinstallingG
23
introducing network programsG
93
Macintosh
IPv6 configurationG
SetIP programG
wireless network setupG
103
94SG95SG96SG121
106
Index 194
Index
LinuxG
N-up printing
MacintoshG
143
Printer Status
general informationG
PrintingG
overlay printing
146
158
33
rear viewG
18
regulatiory informationG
74
printing
createG
141
changing the default print settingsG
134
deleteG
142
LinuxG
145
printG
142
MacintoshG
informationG
11
143
symbolsG
11
multiple pages on one sheet of paper
MacintoshG
143
placing a machine
133
printing a document
WindowsG
mobile OSG
129
printing on both sides of paper
MacintoshG
144
mobileprintG
129
printing to a fileG
136
adjusting the altitudeG
print
print media
33
safety
service contact numbersG
SetIP programG
special print featuresG
197
94SG121
132
specificationsG
65
print mediaG
67
stop buttonG
20
supplies
printing a document
card stockG
31
LinuxG
145
available suppliesG
40
labelsG
31
MacintoshG
143
estimated toner cartridge lifeG
44
output supportG
67
orderingG
40
preprinted paperG
32
paper feeding problemsG
164
replacing toner cartridgeG
47
special mediaG
30
power problemsG
165
SyncThru Web Service
printing problemsG
166
general informationG
printing quality problemsG
170
print resolution set
LinuxG
145
problems
152
printer preferences
Index 195
Index
toner cartridge
estimated lifeG
44
handling instructionsG
44
non-Samsung and refilledG
44
redistributing tonerG
45
replacing the cartridgeG
47
storingG
43
tray
adjusting the width and lengthG
26
changing the tray sizeG
26
understanding the status LEDG
61
Unix
system requirementsG
72
USB cable
driver installationG
88SG90
driver reinstallationG
89SG91
using helpG
36SG144
deleteG
140
editG
140
Windows
common Windows problemsG
driver installation for network connectedG97
driver installation for USB cable connectedG
22SG
23
system requirementsG
using SetIPG
70
94SG121
wireless
ad hoc modeG
106
Infrastructure modeG
106
USB cableG
112
WPS
disconnectiongG
PBC modeG
109
109
WPS (the machine does not have a display
screen)
PBCG
110
PING
110
wireless network
network cableG
178
120
watermark
createG
140
Index 196
Contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact
the Samsung customer care center.
Country/Region
Customer Care Center
Web Site
ALBANIA
42 27 5755
ARGENTINE
0800-333-3733
ARMENIA
0-800-05-555
AUSTRALIA
1300 362 603
www.samsung.com
AUSTRIA
0810-SAMSUNG (7267864, €
0.07/min)
www.samsung.com
AZERBAIJAN
088-55-55-555
BAHRAIN
8000-4726
BELARUS
810-800-500-55-500
02-201-24-18
BELGIUM
BOSNIA
BRAZIL
www.samsung.com
www.samsung.com
www.samsung.com/be
(Dutch)
www.samsung.com/
be_fr (French)
05 133 1999
0800-124-421
www.samsung.com
4004-0000
BULGARIA
07001 33 11
www.samsung.com
CANADA
1-800-SAMSUNG (726-7864)
www.samsung.com
Country/Region
Customer Care Center
Web Site
CHILE
800-SAMSUNG (726-7864)
www.samsung.com
CHINA
400-810-5858
www.samsung.com
COLOMBIA
01-8000112112
www.samsung.com
COSTA RICA
0-800-507-7267
www.samsung.com
CROATIA
062 SAMSUNG (062 726 7864)
www.samsung.com
800-SAMSUNG (800-726786)
www.samsung.com
CZECH REPUBLIC
Samsung Zrt., česká organizační složka, Oasis Florenc,
Sokolovská394/17, 180 00, Praha 8
DENMARK
70 70 19 70
www.samsung.com
DOMINICA
1-800-751-2676
www.samsung.com
ECUADOR
1-800-10-7267
www.samsung.com
EGYPT
0800-726786
www.samsung.com
EIRE
0818 717100
www.samsung.com
EL SALVADOR
800-6225
www.samsung.com
ESTONIA
800-7267
www.samsung.com
FINLAND
030-6227 515
www.samsung.com
FRANCE
01 48 63 00 00
www.samsung.com
GERMANY
01805 - SAMSUNG (726-7864 €
0,14/min)
www.samsung.com
Contact SAMSUNG worldwide
197
Contact SAMSUNG worldwide
Country/Region
GEORGIA
Customer Care Center
8-800-555-555
IT and Mobile : 80111-SAMSUNG
(80111 7267864) from land line,
local charge/ from mobile, 210
6897691
GREECE
Web Site
www.samsung.com
Cameras, Camcorders,
Televisions and Household
Appliances
From mobile and fixed
2106293100
GUATEMALA
1-800-299-0013
www.samsung.com
HONDURAS
800-27919267
www.samsung.com
(852) 3698-4698
www.samsung.com/hk
HONG KONG
HUNGARY
INDIA
INDONESIA
IRAN
ITALY
www.samsung.com/
hk_en/
Country/Region
Customer Care Center
Web Site
JAMAICA
1-800-234-7267
www.samsung.com
JAPAN
0120-327-527
www.samsung.com
JORDAN
800-22273
www.samsung.com
KAZAKHSTAN
8-10-800-500-55-500 (GSM:7799) www.samsung.com
KOSOVO
+381 0113216899
KUWAIT
183-2255
www.samsung.com
KYRGYZSTAN
00-800-500-55-500
www.samsung.com
LATVIA
8000-7267
www.samsung.com
LITHUANIA
8-800-77777
www.samsung.com
LUXEMBURG
261 03 710
www.samsung.com
MALAYSIA
1800-88-9999
www.samsung.com
MACEDONIA
023 207 777
06-80-SAMSUNG (726-7864)
www.samsung.com
MEXICO
01-800-SAMSUNG (726-7864)
3030 8282
www.samsung.com
MOLDOVA
00-800-500-55-500
MONTENEGRO
020 405 888
MOROCCO
080 100 2255
www.samsung.com
NIGERIA
080-SAMSUNG(726-7864)
www.samsung.com
NETHERLANDS
0900-SAMSUNG (0900-7267864)
(€ 0,10/min)
www.samsung.com
1800 3000 8282
0800-112-8888
www.samsung.com
021-5699-7777
021-8255
800-SAMSUNG (726-7864)
www.samsung.com
www.samsung.com
www.samsung.com
Contact SAMSUNG worldwide
198
Contact SAMSUNG worldwide
Country/Region
Customer Care Center
Web Site
Country/Region
Customer Care Center
Web Site
NEW ZEALAND
0800 SAMSUNG (0800 726 786)
www.samsung.com
RUSSIA
8-800-555-55-55
www.samsung.com
NICARAGUA
00-1800-5077267
www.samsung.com
SAUDI ARABIA
9200-21230
www.samsung.com
NORWAY
815-56 480
www.samsung.com
SERBIA
0700 SAMSUNG (0700 726 7864)
www.samsung.com
OMAN
800-SAMSUNG (726-7864)
www.samsung.com
SINGAPORE
1800-SAMSUNG (726-7864)
www.samsung.com
PANAMA
800-7267
www.samsung.com
SLOVAKIA
0800-SAMSUNG (726-7864)
www.samsung.com
PERU
0-800-777-08
www.samsung.com
SOUTH AFRICA
0860 SAMSUNG (726-7864)
www.samsung.com
1800-10-SAMSUNG (726-7864)
www.samsung.com
SPAIN
902-1-SAMSUNG(902 172 678)
www.samsung.com
SWEDEN
0771 726 7864 (SAMSUNG)
www.samsung.com
www.samsung.com/ch
SWITZERLAND
0848-SAMSUNG (7267864, CHF
0.08/min)
TADJIKISTAN
8-10-800-500-55-500
www.samsung.com
TAIWAN
0800-329-999
www.samsung.com
1800-29-3232
www.samsung.com
PHILIPPINES
1-800-3-SAMSUNG (726-7864)
1-800-8-SAMSUNG (726-7864)
02-5805777
POLAND
0 801 1SAMSUNG (172678)
www.samsung.com
022-607-93-33
PORTUGAL
80820-SAMSUNG (726-7864)
www.samsung.com
PUERTO RICO
1-800-682-3180
www.samsung.com
THAILAND
RUMANIA
08010 SAMSUNG (08010 726
7864) only from landline, local
network Romtelecom - local tariff
021 206 01 10 for landline and
mobile, normal tariff.
www.samsung.com
www.samsung.com/
ch_fr/
02-689-3232
TRINIDAD &
TOBAGO
1-800-SAMSUNG (726-7864)
www.samsung.com
TURKEY
444 77 11
www.samsung.com
U.A.E
800-SAMSUNG (726-7864)
www.samsung.com
Contact SAMSUNG worldwide
199
Contact SAMSUNG worldwide
Country/Region
Customer Care Center
Web Site
U.K
0330 SAMSUNG (726-7864)
www.samsung.com
U.S.A
1-800-SAMSUNG (726-7864)
www.samsung.com
0-800-502-000
www.samsung.com/ua
UKRAINE
www.samsung.com/
ua_ru
UZBEKISTAN
8-10-800-500-55-500
www.samsung.com
VENEZUELA
0-800-100-5303
www.samsung.com
VIETNAM
1 800 588 889
www.samsung.com
Contact SAMSUNG worldwide
200

---

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