Samsung Electronics Co D10200 Digital Satellite Receiver User Manual D10 CHAPTER 0 1

Samsung Electronics Co Ltd Digital Satellite Receiver D10 CHAPTER 0 1

Users Manual

MF68-00333A-00Owner’s Manual.............................................................................................................................D10-2002230 E. Imperial Hwy El Segundo, CA 90245 Telephone: 1 800 DIRECTV (347-3288) DIRECTV®Receiver User’s GuideD10_Cover-1 6/14/04 1:36 PM Page 1
FCC Warning Class B Computing Device Information to the User This Equipment has been tested and found to comply with the limits for a class B digital device pursuant to part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help and for additional suggestions. The user may find the following booklet prepared by the Federal Communications Commission helpful: “How to Identify and Resolve Radio-TV Interference Problems.” This Booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402, Stock No. 004-000-00345-4. FCC Warning The user is cautioned that changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
2Warning! Important Safety InstructionsNote to CATV system installer: This reminder is provided to call CATV system installer’sattention to Article 820-40 of the National Electrical Code that provides guidelines for propergrounding and, in particular, specifies that the cable ground shall be connected to the groundingsystem of the building as close to the point of cable entry as practical.Caution: Any changes or modifications in construction of this device which are not expresslyapproved by the party responsible for compliance could void the user’s authority to operate theequipment.Caution: To prevent electric shock, match the wide blade of plug to the wide slot, and fully insert theplug.Important: One Federal Court has held that unauthorized recording of copyrighted TV programs isan infringement of U.S. copyright laws.To prevent damage which may result in fire or electric shock hazard, do not expose this appliance to rain or moisture.Always be careful when using this product. To reduce the risk of fire, electricalshock, and other injuries, keep these safety precautions in mind when installing,using, and maintaining your DIRECTV®Receiver.CAUTIONRISK OF ELECTRIC SHOCK DO NOT OPENCAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER(OR BACK). NO USER SERVICEABLE PARTSINSIDE. REFER SERVICING TO QUALIFIEDSERVICE PERSONNEL.This symbol indicates high voltage ispresent inside. It is dangerous to makeany kind of contact with any inside part of this product.This symbol alerts you that important literature concerning operation and maintenance have been included with this product.D10-CHAPTER 0-1 6/14/04 7:10 PM Page 2
3Important Safety Information1) Read these instructions.2) Keep these instructions.3) Heed all warnings.4) Follow all instructions.5) Do not use this apparatus near water.6) Clean only with dry cloth.7) Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.8) Do not install near any heat sources such as radiators, heat registers, or other apparatus(including amplifiers) that produce heat.9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the providedplug does not fit into your outlet, consult an elec trician for replacement of the obsolete outlet.10) Protect the power cord from being walked on or pinched particu larly at plugs, convenience receptacles, and the point where they exit from the apparatus.11) Only use attachments/accessories specified by the manufacturer.12) Use only with cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When used, caution when moving the cart/apparatus combination to avoid injury from tip-over.13) Unplug this apparatus during lightning storms or when unusedfor long periods of time.14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.This device complies with part 15 of the FCC Rules.Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) This device must accept any interference that may cause undesired operation.This satellite receiver provides display of television closed captioning in accordance with§15.119 of the FCC rules.Note you should use the Telephone line cord which is supplied with the machine. If you are replacing it with the other vendor's part, it should be minimum AWG #26 or larger gage.D10-CHAPTER 0-1 6/14/04 7:10 PM Page 3
4NoticesAttentionTelephone Line InterruptionA continuous land-based phone line connection is required for DIRECTV®Pay Per Viewfunctionality and DIRECTV subscriptions. Any calls generated by the DIRECTV®Receiver are toll free. These calls are typically made in the middle of the night; your phone is in use for approximately 30 seconds.NOTE This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to part 15 of the FCC Rules. These limits are designed toprovide reasonable protection against harmful interference in a residentialinstallation. This equipment generates, uses and can radiate radio frequencyenergy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or television reception,which can be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one or more of the followingmeasures:- Reorient or relocate the receiving antenna.- Increase the separation between the equipment and receiver.- Connect the equipment into an outlet on a circuit different from that to which thereceiver is connected.- Consult the dealer or an experienced radio/TV technician for help.Trademark and copyright statements©2004 DIRECTV, Inc. DIRECTV and the Cyclone Design logo are registered trademarks ofDIRECTV, Inc., and are used with permission. All other trademarks and service marks arethe property of their respective owners.Macrovision InformationThis equipment incorporates copyright protection technology that is protected by U.S.patents and other intellectual property rights. Use of this copyright protection technologyis granted by Macrovision for home and other limited DBS IRD pay per view uses only.Reverse engineering or disassembly is prohibited.D10-CHAPTER 0-1 6/14/04 7:10 PM Page 4
5Program Recording RestrictionsAll other taping is expressly prohibited. Some programming may not be taped. An additional taping fee may be applied. Call your program provider for details.Owner's RecordThe model number, serial numbers, Access Card Number and Receiver ID are located onthe rear panel of the DIRECTV®Receiver. The number for the Access Card is on the back of the card and on the carton label. Record these numbers for reference when callingyour sales or service representative regarding this product.Model Number: ____________________________________Serial Number: ____________________________________Access Card Number: _______________________________Receiver ID: ________________________________________Customer SupportFor DIRECTV®ProgrammingFor subscription information, or to resolve problems related to programming, call:DIRECTV at 1-800-DIRECTV (1-800-347-3288) or visit the DIRECTV Web site(DIRECTV.com).For InstallationTo arrange for the installation of your DIRECTV®Receiver, call the dealer from whomyou purchased your system.For HardwareTo resolve problems related to this DIRECTV®Receiver, call DIRECTV customer support at 1-800-347-3288.D10-CHAPTER 0-1 6/14/04 7:10 PM Page 5
6Limited 90 Day WarrantyDIRECTV warrants your DIRECTV®Receiver (Model Number: D10-200) and any included accessories against defects in material or workmanship for a period of ninety (90) daysafter the date of purchase.WHO IS COVERED?You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of purchase. THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THE DIRECTV®RECEIVER ReceiverAS A GIFT FROM THE ORIGINAL CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE. THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS. THISPRODUCT IS NOT AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANYSUCH USE VOIDS THIS WARRANTY.WHAT IS COVERED?Warranty coverage begins the day you purchase the product. For ninety (90) days fromthe purchase date, at the option of DIRECTV, the DIRECTV®Receiver will be repaired orreplaced with a new, repaired, refurbished or comparable product (whichever is deemednecessary) if it becomes defective or inoperative. This exchange is done without charge to you for parts and labor. You will be responsible for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace theReceiver then DIRECTV may, at its sole discretion, refund the price you paid for the productor the current retail price of the product. All products, including replacement products, arecovered only for the original warranty period. When the warranty on the original productexpires, the warranty on the replacement product also expires. After ninety (90) days fromthe date of purchase, you pay for the replacement of all parts, and for all labor charges.SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIEDWARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.WHAT IS EXCLUDED?Your warranty does NOT cover:• Labor charges for installation or setup of the product.• Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the product.• Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause not within the control of DIRECTV.• Incidental or consequential damages resulting from the product. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.• Any modifications or other changes to the product, including but not limited to software or hardware modification in any way other than as expressly authorized by DIRECTV will void this limited warranty. Except in the case of hardware or software provided by DIRECTV, installing software modifications “hacks” or utilizing service access or “back doors” will void this limited warranty.D10-CHAPTER 0-1 6/14/04 7:10 PM Page 6
7• Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit.• A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications.• A product used for commercial or institutional purposes. • DIRECTV makes no warranty that the access connection will be a local (not long distance) phone call.• The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming, show information, program guide data, and scheduling information.MAKE SURE YOU KEEP...Please keep your sales receipt or other document showing proof of purchase. Attach it tothis User Guide and keep both nearby. Also keep the original box and packing material incase you need to return your product.BEFORE REQUESTING REPAIR SERVICE...Please check the troubleshooting section of this guide. This may save you a call to DIRECTVCustomer Care.TO GET WARRANTY SERVICE...Warranty service will be provided by DIRECTV. If you believe you need service for yourReceiver, contact DIRECTV at 1-800-DIRECTV (347-3288). A representative will go througha diagnostic checklist with you. If it is determined that the product needs to be returned forservice or exchanged, you will receive a return authorization number. The representativewill give you complete shipping details.TO GET OUT-OF-WARRANTY SERVICE...To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV (347-3288) for information on the possibility of and any costs for repair or replacement of out-of-warrantyproducts. REMEMBER...Record the model and serial numbers found on the product below. MODEL # _____________________________________________SERIAL # _____________________________________________D10-CHAPTER 0-1 6/14/04 7:10 PM Page 7
8ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITEDTO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. WITH THE EXCEPTION OFANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A., THIS EXPRESSLIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV. REPAIR ORREPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDYUNDER THIS LIMITED WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE FOR ANYAMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV®RECEIVER. DIRECTVSHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FORBREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV®RECEIVER. SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGALRIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.DIRECTV, Inc.2230 E. Imperial HwyEl Segundo, CA 902451-800-DIRECTV (347-3288)FCC InformationDeclaration of Conformity—Standards to which Conformity is declared: FCC Part 15This device complies with Part 15 of the FCC Rules. Operation is subject to the followingtwo conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesiredoperation. Responsible Party:DIRECTV, Inc.2230 E. Imperial HwyEl Segundo, CA 902451-800-DIRECTV (347-3288)• Trade Name: DIRECTV • Type of Equipment: DIRECTV®Receiver• Model Number: D10-200Federal Communications Commission (FCC): This equipment complies with both Part 15and Part 68 of the FCC rules. Your DIRECTV®Receiver complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed toprovide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by removing and applying power to theequipment, the user is encouraged to try to correct the interference by one or more of thefollowing measures:• Reorient or relocate the receiving satellite dish antenna.• Increase the separation between the equipment and the DIRECTV®Receiver.• Connect the equipment into an outlet on a circuit different from that to which the DIRECTV®Receiver is connected.D10-CHAPTER 0-1 6/14/04 7:10 PM Page 8
9• Consult the dealer or an experienced radio/TV technician for help. The user may find the following booklet, prepared by the Federal Communications Commission, helpful: “How to Identify and Resolve Radio and TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, DC. To meet FCC requirement, only peripherals (computer input/output devices, terminals, printers, etc.) certified to comply with Class B limits may be attached to this device. Operation with non-certified peripherals is likely to result in interference to radio and TV reception. To meet FCC requirements, shielded cables are required to connect the device to a personal computer, peripheral, or other Class B certified device. This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA. On the back of this equipment is a label that contains a product identifier in the format US:AAAEQ##TXXXX. If requested, this information must be provided to your telephone company. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installationinstructions for details. The REN is used to determine the number of devices that may connect to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without the decimal point (e.g., 03 is a REN of 0.3). If this DIRECTV®Receiver causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved.DIRECTV, Inc. 2230 E. Imperial HwyEl Segundo, CA 902451-800-DIRECTV (347-3288)DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable components. We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources.D10-CHAPTER 0-1 6/14/04 7:10 PM Page 9
10DIRECTV PROTECTION PLANProtect your DIRECTV®System with the DIRECTV PROTECTION PLAN. For a low monthlyfee, the DIRECTV PROTECTION PLAN covers all the components of your DIRECTV System,giving you peace of mind and comprehensive support to ensure that you and your familyenjoy nonstop DIRECTV®entertainment.DIRECTV PROTECTION PLAN BENEFITSYour DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term. The DIRECTV PROTECTION PLAN provides comprehensive coveragefor your entire DIRECTV System, including: - In home service calls when needed - Power surge related repairs - Cables, switches, and associated wiring throughout home- Unlimited Dish antenna realignments - Unlimited receiver replacements *including advanced product*- Unlimited defective remote control replacements- 24-hour Technical Support- All parts and labor for repairGet ALL THAT FOR JUST $5.99 a month for accounts with standard DIRECTV Receiversand only $7.99 a month for accounts with DIRECTV®DVR, DIRECTV HD Receivers, orDIRECTV Receivers with UltimateTV Service. This one low monthly fee covers everyDIRECTV component and receiver on your account. D10-CHAPTER 0-1 6/14/04 7:10 PM Page 10
11SIGN UP FOR THE DIRECTV PROTECTION PLAN TODAYIf you have standard DIRECTV Receiver(s), visit DIRECTV.com and SIGN IN using the simple steps below or call 1-800-DIRECTV. 1. SIGN IN with your user name and password, or click on the “Register now” link and go through the easy steps, then continue with Step 2.2. SELECT Option B, and then click the “Next” button at the bottom of the page.3. SCROLL down to Step 3 (Add Additional Services) and SELECT “DIRECTV PROTECTION PLAN,” then CLICK on the “Next” button.4. REVIEW your change and CLICK on the “Accept These Changes” button.If you have a DIRECTV®DVR, DIRECTV HD Receiver, or DIRECTV Receiver with UltimateTVService, please call 1-800-DIRECTV to sign up.The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten byNew Hampshire Insurance Company on behalf of DIRECTV where authorized by law.Certain limitations apply. Full terms and conditions will be mailed to you prior to servicebilling and are available at DIRECTV.com. *A fee of $49 for standard IRD equipment, $249 for DIRECTV DVR or Ultimate TV equipment, or $400 for HD equipment will be charged to your DIRECTV bill if the defectiveequipment that we are replacing for you is not returned within 30 calendar days. The planwill provide a return box for the defective equipment and even pick up the shipping costs.You'll receive replacement equipment in about 72 hours.D10-CHAPTER 0-1 6/14/04 7:10 PM Page 11
12TABLE OF CONTENTSChapter 1: Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Box contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Front panel controls and lights . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Back of the DIRECTV®Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Installing the batteries in the remote control . . . . . . . . . . . . . . . . . . .17Inserting the Access Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Chapter 2: Setting up and connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19Before making connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19Jacks and cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20Connecting your DIRECTV®Receiver . . . . . . . . . . . . . . . . . . . . . . . .22Turning on the DIRECTV®Receiver for the first time . . . . . . . . . . . . . .32Memorizing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32Acquiring the correct dish pointing angles . . . . . . . . . . . . . . . . . . . .33Checking the satellite signal strength . . . . . . . . . . . . . . . . . . . . . . . .34Setting the dish type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35Using Auto Detection to set the dish type . . . . . . . . . . . . . . . . . . . . .36Testing the DIRECTV®Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . .37Testing the Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38Activating your DIRECTV account . . . . . . . . . . . . . . . . . . . . . . . . . .39Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39Chapter 3: Watching TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40Remote control overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40Changing channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42Getting information on the TV program you are watching . . . . . . . .42Finding out what’s on: the Guide . . . . . . . . . . . . . . . . . . . . . . . . . .45Searching for programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48Choosing an alternate audio format for a program . . . . . . . . . . . . .50Pay per view programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51Chapter 4: Program reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56Scheduling program reminders . . . . . . . . . . . . . . . . . . . . . . . . . . .56Reviewing and modifying reminders . . . . . . . . . . . . . . . . . . . . . . . .57D10-CHAPTER 0-1 6/14/04 7:10 PM Page 12
13TABLE OF CONTENTSChapter 5: User profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58User profiles basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58Editing user profile names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59Editing channel lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60Setting ratings limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61Allowing or blocking pay per view purchases . . . . . . . . . . . . . . . . .65Setting a pay per view spending limit . . . . . . . . . . . . . . . . . . . . . . .66Setting the screen color and translucency . . . . . . . . . . . . . . . . . . . .67Setting the current user profile . . . . . . . . . . . . . . . . . . . . . . . . . . . .67Locking and unlocking your DIRECTV®System . . . . . . . . . . . . . . . . .68Chapter 6: Settings, preferences, and upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Reading your mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69Setting system preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70Reviewing and controlling Caller ID . . . . . . . . . . . . . . . . . . . . . . . .73Setting the Local Time options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75Installing a new Access Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76Viewing important information and a list of featuressupported by your DIRECTV®Receiver . . . . . . . . . . . . . . . . . . . . . .77Viewing information on automatic system upgrades . . . . . . . . . . . .77Testing the DIRECTV®Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . .77Chapter 7: Programming the remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78Programming the remote control . . . . . . . . . . . . . . . . . . . . . . . . . . .78Operating a device with your programmed remote control . . . . . . .81Code lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82Appendix: Troubleshooting and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90D10-CHAPTER 0-1 6/14/04 7:10 PM Page 13
14CHAPTER 1Getting started11Chapter 1: Getting startedThis chapter tells you everything you need to know before you start setting up and usingyour DIRECTV®Receiver. It includes information on:Box contentsFront panel controls and lightsBack of the DIRECTV®ReceiverInstalling the batteries in the remote controlInserting the Access CardBox contentsWelcome! The first step in setting up your DIRECTV®Receiver is to unpack the box andfamiliarize yourself with its contents. If you are missing any items, contact your dealer.< DIRECTV®Receiver >AAbatteriesRJ-11Telephone cord Access CardS-Video cable A/V cable Power cordAV1 AV2 TVTVINPUTTVPOWERONOFFPWRSELECTGUIDEACTIVELISTEXITRBACKINFOMENUVOLMUTE1234567890PREVABC DEFGHI JKL MNOPQRS TUV WXYZDASH ENTERCHANPAGE+Remote controlD10-CHAPTER 1-1 6/14/04 7:10 PM Page 14
15CHAPTER 1Getting started11ŒPOWER Turns your receiver on and Standby.´Remote Control Sensor Point your remote control at this sensor when operating your receiver.ˇGUIDEDisplays the on-screen Program Guide.¨MENUDisplays the Main Menu.ˆUP/DOWN, LEFT/RIGHT These buttons navigate left, right, up, or down in the on-screen Guide and menu system.ØSELECTSelects a highlighted item in the on-screen Guide and menu system.∏ACTIVEPush this button to search for a program.”INFODisplays TV program information.’RESETResets your Receiver.˝Access Card slotThis slot holds the Access Card (which allows you to view DIRECTV®programming).Front panel controls and lights´ˆˇ ¨ ∏ ” ’ ˝ØŒD10-CHAPTER 1-1 6/14/04 7:10 PM Page 15
16CHAPTER 1Getting started11ŒSATELLITE INThe RG-6 cable from the satellite dish connects to this jack.´LOW SPEED DATAService only. (Not available to users)ˇOUT TO TVUsing an RF coaxial cable, this jack connects the DIRECTV Receiver to your TV or VCR.¨OFF AIR IN The cable from an off-air TV antenna (not from the satellite dish) connects to this jack.ˆCH 3, 4 SwitchThis switch sets the channel for viewing the TV Out signal on your TV.ØS-VIDEO OUTThis jack connects your DIRECTV Receiver to a TV or VCR that accepts S-Video input.∏VIDEO OUTUsing a standard video cable, this jack connects your DIRECTV Receiver to your TV or VCR.”AUDIO OUTUsing standard stereo audio cables, these jacks connect the DIRECTV Receiver to your TV or VCR.’PHONE JACKA telephone line connected to this jack allows you to order pay per view programming.˝POWERThis jack plugs in the AC mains power cord. The input AC voltage range is 120V-, 60Hz supply.Back of the DIRECTV®Receiver´ˆˇ ¨ ∏ ” ’ ˝ØŒD10-CHAPTER 1-1 6/14/04 7:11 PM Page 16
17CHAPTER 1Getting started11Installing the batteries in the remote controlYou’ve unpacked the receiver and reviewed its front and back panels. Now it’s time tostart setting up. The first step is to install the batteries in your remote control.1Unlatch the battery compartment cover on the back of remote control.2Insert 2 AA batteries as shown, making sure the + and –ends of each battery line up with the corresponding marks in the battery compartment.3Snap the cover back onto the remote control.D10-CHAPTER 1-1 6/14/04 7:11 PM Page 17
18CHAPTER 1Getting started11Inserting the Access CardThe next step is to insert your Access Card into your receiver. (You will not be able to viewDIRECTV®programming unless the Access Card is properly inserted into the DIRECTV®Receiver.) For some receivers, the card may already be inserted when you unpack thebox.1Locate the ACCESS CARD slot. The slot is located on the front of the DIRECTV®Receiver.2Insert the Access Card. Make sure the side with the bar code is facing down, and the arrow ispointing away from you.The Access Card should only be removed when replacing the card with a new one provided by DIRECTV or your program provider.Access Card(Top view)D10-CHAPTER 1-1 6/14/04 7:11 PM Page 18
19CHAPTER 2Setting up and connecting22Chapter 2: Setting up and connectingThis chapter explains how to setup and start using your DIRECTV®Receiver. Contentsinclude:Before making connectionsJacks and cablesConnecting your DIRECTV®ReceiverTurning on the DIRECTV®Receiver for the first timeMemorizing ChannelsAcquiring the correct dish pointing anglesChecking the satellite signal strengthSetting the dish typeUsing Auto Detection to set the dish typeTesting the DIRECTV®ReceiverTesting the Signal StrengthActivating your DIRECTV accountUpgradesBefore making connectionsThe next step is to make the necessary connections. Before you begin, please note thefollowing important safety and setup tips.Protect your components from power surgesAlways turn off and unplug your DIRECTV®Receiver, TV, and any other components before connecting or disconnecting any of the cables.Position all cables correctly to avoid audio hum or interferenceAfter connecting the components, please run the audio/video cables along the side of the TV set, rather than straight down the back of the TV.Make sure that all cables are plugged or screwed tightly into their jacks.Please make sure that all antennas and cables are properly grounded.Whenever possible, route audio and video cables away from power cords.Protect your components from overheatingDo not block ventilation holes in the top of the DIRECTV®Receiver, or any other components. Make sure to position the components so that air can circulate freely.If you are positioning the components in a stand or rack, make sure to allow for proper ventilation.Do not stack components.If you have a stereo amplifier or receiver as a system component, please place it on the top shelf or top rack so that hot air rising fromit will not flow around other components.Make strong connectionsMake sure you securely connect cables when making connections. When a tight fit makes a secure connection difficult, you can sometimes make it easier by gently twisting the cable-end while pushing it onto the jack. (Important: never twist S-Video — it has specially shaped ends that must be correctly oriented before connecting.)D10-CHAPTER 1-1 6/14/04 7:11 PM Page 19
20CHAPTER 2Setting up and connecting22Jacks and cablesThe illustrations in this section show the various types of jacks and cables used to connectyour DIRECTV®Receiver.ANTENNA terminals (cable not included)Use ANT. IN terminals to receive a signal from VHF/UHF antennas or your cable system using an RG-6 coaxial cable. SATELLITE IN terminals can be used to connect Satellite dish input.Connect the coaxial cable to the Antenna In jack on your TV and to the TV OUT jack.Audio/Video out jacks and cables (RCA-type)Use these jacks and cables to connect your receiver to a TV, VCR, or to other components such as a stereoreceiver or amplifier. The Video out jacks provide a basicquality composite video signal using RCA-type cables.Audio jacks can be used to connect the DIRECTV®Receiver to an A/V receiver. The audio/video jacks on the back of the receiver and the audio/video cableconnectors are color coded (yellow for video, red forright audio, and white for left audio).D10-CHAPTER 2-1 6/14/04 6:23 PM Page 20
21CHAPTER 2Setting up and connecting22Telephone jack and cordThe TEL LINE jack and the included telephone cord connect your DIRECTV®Receiver to a phone line. If your home does not have RJ-11 type phone jacks, please contact your phone company to get one installed. A continuous land-based phone line connection is required for DIRECTV®Pay Per Viewfunctionality and DIRECTV subscriptions. Any calls generated by the DIRECTV®Receiver are toll-free. These calls are typicallymade in the middle of the night; your phone is in use for approximately 30 seconds.S-Video jack and cableS-Video cables and jacks are used to connect to TVs, VCRs,and other video devices equipped with S-Video input jacks.S-Video connections provide a high-quality TV picture (betterthan RCA-type A/V jacks and cables). S-Video connectorsmust be correctly aligned before you can plug in the cable. Maximum resolution via this jack is 480i. (This cable carriesthe video signal only; use with audio cables for the audio signal.)D10-CHAPTER 2-1 6/14/04 6:23 PM Page 21
22CHAPTER 2Setting up and connecting22Connecting your DIRECTV®ReceiverYour DIRECTV Receiver supports a variety of connection possibilities to ensure thatit is compatible with whatever type of TV, VCR, or A/V receiver you might have.This manual describes five different setup possibilities in detail. The one that is rightfor you depends on what type of A/V equipment you have in addition to yourDIRECTV Receiver. To get the best audio and video possible with your particular setof A/V equipment, use these pages to choose the connection option that mostclosely matches your situation.Option A: DIRECTV Receiver to TV with RF cable onlyOption A is the most simple setup option. If you are not planning on using a VCR andyour TV has no A/V connectors, use this option. (See page 23 for details)Option B: DIRECTV Receiver to TV with A/V cablesOption B is also for people not planning on using a VCR, but this option improves the sound and video quality by making the connections using A/V cables. If you are not planning to use a VCR, but your TV does have RCA-type A/V input jacks, use connection Option B. (See page 24 for details)Option C: DIRECTV Receiver to TV and VCR with RF cables onlyOption C is the simplest connection option that includes a VCR. If you want to connectyour DIRECTV Receiver to a TV and VCR, and your TV or VCR does not have A/V jacks,use connection Option C. (See page 26 for details)Option D: DIRECTV Receiver to TV and VCR with A/V cablesOption D also allows you to connect the DIRECTV Receiver to a TV and VCR, but OptionD provides improved sound and video quality over Option C. If you are planning to connect your DIRECTV Receiver to a TV and VCR which both have A/V jacks, use connection Option D. (See page 28 for details)Option E: DIRECTV Receiver to TV and A/V receiverOption E shows you how to connect the DIRECTV Receiver to an A/V system that includesan A/V receiver. If you plan to use an A/V receiver with your DIRECTV Receiver and TV,use connection Option E. (See page 30 for details)D10-CHAPTER 2-1 6/14/04 6:23 PM Page 22
23CHAPTER 2Setting up and connecting22Connection option A:DIRECTV Receiver to TV with RF cable onlyIf connection option A best matches your needs, follow these steps:1Make sure your TV and DIRECTV Receiver are turned off and unplugged.2Connect the RG-6 coaxial cable running from your satellite dish to the SATELLITE IN jack on the back of your DIRECTV Receiver.3Connect the coaxial cable running from your cable TV system or off-air TV antenna to theANT.IN jack on the back of the DIRECTV Receiver.4Connect the supplied phone cord to a telephone wall jack and to the TEL LINE jack on the backof the DIRECTV Receiver.5(Optional) Connect the coaxial cable to the Antenna In jack on your TV and to the TV OUTjack on the back of the DIRECTV Receiver.6Plug in the power cords for your DIRECTV Receiver and TV.To watch DIRECTV®programmingTo watch DIRECTV®programming, tune your TV to channel 3 or 4 (depending on the position of the CH 3/4 switch on the back of your DIRECTV Receiver). Channel 3 is thedefault setting.NOTEDIRECTV Receiver : Turned ONAnt signal : Turned OFF (STBY)DIRECTV ReceiverTVD10-CHAPTER 2-1 6/14/04 6:23 PM Page 23
24CHAPTER 2Setting up and connecting22Connection option B:DIRECTV Receiver to TV with A/V cablesIf connection option B best matches your needs, follow these steps:1Make sure your TV and DIRECTV Receiver are turned off and unplugged.2Connect the RG-6 coaxial cable running from your satellite dish to the SATELLITE IN jack on theback of your DIRECTV Receiver.3Connect the supplied phone cord to a telephone wall jack and to the TEL LINE jack on the backof the DIRECTV Receiver.4Matching like colors, connect the supplied A/V cable to the AUDIO OUT and VIDEO OUTjacks on the back of the DIRECTV Receiver.5Connect the other ends of the A/V cables to the audio and video input jacks on your TV. Be sure to connect the outputs on the DIRECTV Receiver to corresponding inputs on your TV (video out to video in, left audio out to left audio in, right audio out to right audio in).6(Optional) if your TV has an S-Video input jack, connect one end of an S-Video cable to the S-VIDEO jack on the back of the DIRECTV Receiver. Connect the other end of this cable to the S-Video In jack on the back of your TV. This step is optional; it provides improved picture quality on some TVs.7Plug in the power cords for your DIRECTV Receiver and TV.D10-CHAPTER 2-1 6/14/04 6:23 PM Page 24
25CHAPTER 2Setting up and connecting22To watch DIRECTV®programmingSet your TV to the appropriate input mode. This is a setting on your TV usually controlledby a Video, Input, or Mode button. See the manual for your TV for instructions.DIRECTV ReceiverTVD10-CHAPTER 2-1 6/14/04 6:23 PM Page 25
26CHAPTER 2Setting up and connecting22Connection option C:DIRECTV Receiver to TV and VCR with RF cables onlyIf connection option C best matches your needs, follow these steps:1Make sure your TV, VCR, and DIRECTV Receiver are turned off and unplugged.2Connect the RG-6 coaxial cable running from your satellite dish to the SATELLITE IN jack on the back of your DIRECTV Receiver.3Connect the coaxial cable running from your cable TV system or off-air TV antenna to theANT.IN jack on the back of the DIRECTV Receiver.4Connect the supplied phone cord to a telephone wall jack and to the TEL LINE jack on theback of the DIRECTV Receiver.5Connect one end of the coaxial cable to the TV OUT connector on the back of the DIRECTV Receiver. Connect the other end of this cable to the Antenna In jack on your VCR.6Connect one end of another coaxial cable (not included) to the TV OUT RF jack on the back of your VCR. Connect the other end of this cable to the Antenna In jack on the back of your TV.D10-CHAPTER 2-1 6/14/04 6:23 PM Page 26
27CHAPTER 2Setting up and connecting22To watch DIRECTV®programmingWith your VCR in TV mode or powered off, tune your TV to channel 3 or 4 (depending on the position of the CH 3/4 switch on the back of your DIRECTV Receiver). Channel 3 is the default setting. The position of the CH 3/4 switch on your DIRECTV Receiver shouldmatch the setting of the similar CH 3/4 switch on your VCR.TVDIRECTV ReceiverVCRD10-CHAPTER 2-1 6/14/04 6:23 PM Page 27
28CHAPTER 2Setting up and connecting22Connection option D:DIRECTV Receiver to TV and VCR with A/V cablesIf connection option D best matches your needs, follow these steps:1Make sure your TV, VCR, and DIRECTV Receiver are turned off and unplugged.2Connect the RG-6 coaxial cable running from your satellite dish to the SATELLITE IN jack on theback of your DIRECTV Receiver.3Connect the supplied phone cord to a telephone wall jack and to the TEL LINE jack on the backof the DIRECTV Receiver.4Matching like colors, connect the supplied A/V cables to the AUDIO OUT and VIDEO OUTjacks on the back of the DIRECTV Receiver.5Connect the other ends of these A/V cables to the audio and video input jacks on your VCR.Be sure to connect the A/V jacks on the DIRECTV Receiver to corresponding inputs on your VCR (video out to video in, left audio out to left audio in, right audio out to right audio in).6Matching like colors, connect another set of A/V cables (not included) to the other set of audioand video output jacks on the back of the DIRECTV Receiver. Connect the other ends of these cables to the audio and video input jacks on your TV. Be sure to connect the outputs on the DIRECTV Receiver to corresponding inputs on your TV.7(Optional) if your TV and VCR both have S-Video jacks, you can also make the S-Video connections shown in the illustration. This step is optional; it provides improved picture quality.8Plug in the power cords for your TV, VCR, and DIRECTV Receiver.D10-CHAPTER 2-1 6/14/04 6:23 PM Page 28
29CHAPTER 2Setting up and connecting22To watch DIRECTV®programmingSet your TV to the appropriate input mode. (This is a setting on your TV usually controlledby a Video, Input, or Mode button. See your TV manual for help.) Also make sure yourVCR is turned on.DIRECTV ReceiverTVVCRD10-CHAPTER 2-1 6/14/04 6:23 PM Page 29
30CHAPTER 2Setting up and connecting22Connection option E:DIRECTV Receiver to TV and A/V receiverIf connection option E best matches your needs, follow these steps: 1Make sure your TV, A/V receiver, and DIRECTV Receiver are turned off and unplugged.2Connect the RG-6 coaxial cable running from your satellite dish to the SATELLITE IN jack onthe back of your DIRECTV Receiver.3Connect the coaxial cable running from your cable TV system or off-air TV antenna to theANT.IN jack on the back of the DIRECTV Receiver.4Connect the supplied phone cord to a telephone wall jack and to the TEL LINE jack on theback of the DIRECTV Receiver.5Matching like colors, connect the supplied A/V cable to the AUDIO OUT and VIDEO OUTjacks on the back of the DIRECTV Receiver.6Connect the other ends of the A/V cables to appropriate audio and video input jacks on yourA/V receiver. Be sure to connect the outputs on the DIRECTV Receiver to corresponding inputs on your A/V receiver (video out to video in, left audio out to left audio in, right audio out to right audio in).7Connect another set of A/V cables (not included) to the second set of audio and video outputjacks on the back of the DIRECTV Receiver.8Connect the other ends of these A/V cables to the appropriate audio and video input jacks on your TV. Be sure to connect the outputs on the DIRECTV Receiver to corresponding inputs on your TV.9(Optional) if your TV and A/V receiver both have S-Video jacks, you can also make the S-Video connections shown in the illustration. This step is optional; it provides improved picture quality.10 Plug in the power cords for your TV, A/V receiver, and DIRECTV Receiver.D10-CHAPTER 2-1 6/14/04 6:23 PM Page 30
31CHAPTER 2Setting up and connecting22To watch DIRECTV®programmingSet your A/V receiver and TV to the appropriate input mode. See the manuals for yourA/V receiver and TV for instructions.)DIRECTV ReceiverTVA/V ReceiverD10-CHAPTER 2-1 6/14/04 6:23 PM Page 31
32CHAPTER 2Setting up and connecting22Turning on the DIRECTV®Receiver for the first timeYou have completed the connection steps and are ready to start using your DIRECTV®Receiver. The first step is to turn on the DIRECTV®Receiver.1Turn on your TV and set it to display the signal from your DIRECTV®Receiver. If you connectedthe DIRECTV®Receiver to video input jacks on your TV, you will need to set your TV to display the input from these jacks. Usually this is done by pressing a Video, Input, or Mode button on your TV’s remote control. (See the manual for your TV if you need help.)2Press the PWR button on the DIRECTV®Receiver’s remote control or STANDBY/ON on the front of the DIRECTV®Receiver. If this is the first time you have turned on your DIRECTV®Receiver, it will take a few moments to acquire the program guide from the satellite. During this process, the Progress screen appears. When the program guide has been fully acquired, the Progress screen clears and the TV screen is displayed. You are ready to continue setting up your DIRECTV System.Memorizing ChannelsIf your DIRECTV®Receiver is able to acquire the program guide and display TV programs,your satellite dish is setup and working. You can skip ahead to the section on Setting thedish type. If your DIRECTV®Receiver cannot acquire the program guide, and you intend to watch DIRECTV®programming, you may need to adjust the way your satellite dish isinstalled. To do this, first make sure your TV and DIRECTV®Receiver are turned on andconnected to each other properly. Then follow the instructions below to use your DIRECTV®Receiver’s Menu system to set up your satellite dish.The Installation option in the Setup menu provides access to a variety of important setupcontrols. The first of these is the Set Dish menu. The Set Dish menu allows you to:Acquire the exact azimuth, elevation, and tilt angles to help you point your dish accurately based on your ZIP code.Check the setup of your satellite dish using an on-screen signal meter.Set the dish type (to tell your DIRECTV®Receiver what kind of satellite dish you are using).Set your dish type automatically.The sections that follow detail each of these procedures.D10-CHAPTER 2-1 6/14/04 6:23 PM Page 32
33CHAPTER 2Setting up and connecting22Acquiring the correct dish pointing anglesThe Dish Pointing menu item in the Set Dish menu allows you to find out exactly how topoint your satellite dish by entering your ZIP code. If you have not yet successfully alignedyour satellite dish, or if you need to realign it, follow these instructions to find the exactangles you should use to point your dish:1Press the MENU button on your remote control. The Main menu appears.2Highlight the Setup menu item, then press the SELECT button. The Setup menu appears.3Highlight the Installation menu item, then press the SELECT button. The Installation menuappears.4Highlight the Set Dish menu item, then press the SELECT button. The Set Dish menu appears.5Highlight the Dish Pointing menu item, then press the SELECTbutton. The Dish Pointing screen appears.6Use the right-arrow button on your remote control to highlightthe space for the first digit in the ZIP code.7Use the 0 - 9 buttons on your remote control to enter your five-digit ZIP code. When you haveentered all five digits, the screen updates to display the correct azimuth, elevation, and (for oval dish types only) tilt. Azimuth refers to the left-to-right angle to which you should point your dish. Elevation refers to the up-and-down angle to which you should point your dish. Tilt (for oval dishes only) refers to the amount off-horizontal you should twist the dish on its axis. Write down these numbers and use them to accurately point your satellite dish.8To return to the Set Dish menu, press the BACK button on your remote control. To exit the Menusystem, press the EXIT button on your remote control.D10-CHAPTER 2-1 6/14/04 6:23 PM Page 33
34CHAPTER 2Setting up and connecting22Checking the satellite signal strengthThe Signal Meter allows you to check the strength of the signal from the satellite to yoursatellite dish. This is useful while setting up your satellite dish, and while troubleshootingany reception problems you may encounter. Satellite signal strength can be affected byhow accurately you have pointed the satellite dish, and by any obstructions between thesatellite and the satellite dish (tree limbs, for example).To check your satellite signal strength, follow these steps:1Press the MENU button on your remote control.2Highlight the Setup menu item, then press the SELECT button.3Highlight the Installation menu item, then press the SELECT button.4Highlight the Set Dish menu item, then press the SELECT button.5Highlight the DIRECTV Satellite Signal Meter menu item, then press the SELECT button. The DIRECTV Satellite Signal Meter screen appears. The signal meter starts checking the satellite signal strength immediately. The signal strength (from 0-to-100%) is indicated at the bottom of the screen. The DIRECTV Satellite Signal Meter screen allows you to check signal strengths from different Satellites, and different Transponders. Transponders are the equipment on satellites that receive the signal from the earth-based program providers and relay it back to earth to your satellite dish. Different transponders handle the signals for different TV channels. When setting up your satellite dish, you should try to maximize the signal strength across all of the satellites and transponders.6To check the signal strength for different transponders, highlight the on-screen Transponderoption, then use the up- and down-arrow buttons to change the setting. The signal meter updates to show you the signal strength for the new transponder.D10-CHAPTER 2-1 6/14/04 6:23 PM Page 34
35CHAPTER 2Setting up and connecting22Setting the dish typeTo function properly, your DIRECTV®Receiver needs to know what type of satellite dish you are using. You can specify the dish type using the instructions here, or you can followthe steps on page 36 to use the Auto Detection menu item to automatically set the dishtype.To manually set the dish type:1If the Progress screen (shown here) is on your TV screen, select Installation by pressing the SELECT button. If this screen is not displayed, access the Main Menu by pressing the MENU button on your remote control. Then use the arrow buttons on your remote control to highlight the Setup menu, and press the SELECT button. Then highlight the Installation menu, and press the SELECT button. The Installation menu appears.2Highlight the Set Dish menu item, then press the SELECT button. The Set Dish menu appears.3Highlight the Select Dish Type menu item, then press the SELECT button. The Select Dish Typescreen appears.4Use the right-arrow button on your remote control to highlightthe Dish Type option on the Select Dish Type screen.5Use the up- and down-arrow buttons on your remote control to display the dish type you are using (Round, Oval-2, Oval-3).As you display each dish type, the on-screen pictures update showing you what each of these dish types look like.6A message appears warning you that your DIRECTV®Receiver needs to reboot (turn itself offand on) for the Dish Type setting to take effect. When you have displayed the correct dish type, use the right-arrow button on your remote control to highlight the on-screen SELECT button, then press the SELECT button.7To change the Dish Type to the new setting, highlight the on-screen SELECT button, then press the SELECT button. To leave the Dish Type setting unchanged, highlight the on-screen Cancel button, and press the SELECT button.After you select the on-screen SELECT button, the DIRECTV®Receiver will reboot. D10-CHAPTER 2-1 6/14/04 6:23 PM Page 35
36CHAPTER 2Setting up and connecting22Using Auto Detection to set the dish typeTo function properly, your DIRECTV®Receiver needs to know what type of satellite dish you are using. You can specify the dish type using the instructions on page 35, or you canfollow the steps below to use the Auto Detection menu item to automatically set the dishtype. Before you can use Auto Detection to set the dish-type, the dish must be correctlyaligned and the DIRECTV®Receiver must be receiving a strong signal from the satellite(that is, signal-lock must be established). To check the satellite signal, use the signal meter — see page 34 for details.1Press the MENU button on your remote control.2Highlight the Setup menu item, then press the SELECT button.3Highlight the Installation menu item, then press the SELECT button.4Highlight the Set Dish menu item, then press the SELECT button.5Highlight the Auto Detection menu item, then press the SELECT button.The Auto Detection screen appears. The DIRECTV®Receiverstarts attempting to identify the dish type. You can stop thedetection process by pressing the left-arrow button or SELECTbutton.Once the dish type has been identified, a screen appearstelling you what type of satellite dish you have.NOTEThe dish type detected could not be selected in the current menu. To change the dish type, refer to “Setting the dish type”on the previous page.D10-CHAPTER 2-1 6/14/04 6:23 PM Page 36
37CHAPTER 2Setting up and connecting22Testing the DIRECTV®ReceiverThe System Test feature allows you to quickly check the status of the satellite signal, your Access Card, Receiver ID, LNB Output, your phone line Connection, Audio Detect,and LNB Voltage and connection. This is helpful while troubleshooting any problem youmay experience with your DIRECTV®receiver. To start the System Test, follow these steps:1Press the MENU button on your remote control.2Highlight the Setup menu item, then press the SELECT button.3Highlight the System menu item, then press the SELECT button.4Highlight the System Test menu item, then press the SELECTbutton. The System Test screen appears. The test will begin as soon as the screen appears. Results are displayed in a moment. If the test discovers a problem with the satellitetuning, check that the satellite dish is pointed properly, and that nothing is obstructing the direct view to the satellite. If the test discovers a problem with the Access Card, check that the card is properly inserted. (See Inserting the Access Card in Chapter 1 for details.)If the test discovers a problem with the Receiver ID, contact an authorized call center.NOTEThe Receiver ID is printed on the rear panel of your receiver and consists of twelve digits. If the test discovers a problem with the LNB output, check an antenna signal operates beforecontacting an authorized call center. For problems with the phone line connection, be sure thatthe DIRECTV®Receiver is connected to a phone line, and that the phone line is working. (Tryplugging a telephone into the line you are using for the DIRECTV®Receiver; check to see if thephone gets a dial tone. If so, the line is working.)Audio Detect is a routine that checks the cable connection of the audio output ports. “Stereo”is displayed when both left and right ports are connected, and “Mono” when either one of theports or both is not connected.5When you have finished the System test, you can run the test again using the on-screen TestAgain button, exit the Menu system by pressing the EXIT button on your remote control, or use the arrow keys to highlight on-screen BACK button, then press the SELECT button to return to the System menu.D10-CHAPTER 2-1 6/14/04 6:23 PM Page 37
38CHAPTER 2Setting up and connecting22Testing the Signal StrengthThe DIRECTV Receiver shall have a matrix that shows the signal strength of all transponders per orbital position in one table. This matrix is in addition to showingthe signal strength of each active transponder individually in the system setup menu.To start the Signal Strength test, follow these steps:1Press the MENU button on your remote control.2Highlight the Setup menu item, then press the SELECT button.3Highlight the System menu item, then press the SELECT button.4Highlight the Signal Strength Test Matrix item, then press the SELECT button. The Signal Strength Test Matrix screen appears. The test will begin as soon as the screen appears. Results are displayed in a moment.NOTETransponders that are inactive shall have “n/a” in place of a signal strength number.5When you have finished the Signal Strength Test, you can run the test again using the on-screen Test Again button, exit the Menu system by pressing the EXIT button on your remote control, or use the arrow keys to highlight on-screen BACK button, then press the SELECT button to return to the System menu.D10-CHAPTER 2-1 6/14/04 6:23 PM Page 38
39CHAPTER 2Setting up and connecting22Activating your DIRECTV accountAfter you have installed and connected the the satellite dish and DIRECTV®Receiver, youmust contact your service provider to create an account. To order programming fromDIRECTV, please call 1-800-DIRECTV (1-800-347-3288). Check with your retailer or visitwww.DIRECTV.com for information on availability of local channels from DIRECTV in yourarea. DIRECTV®programming is provided in accordance with the terms and conditions ofthe DIRECTV Customer Agreement, which is provided at DIRECTV.com or with your first DIRECTV bill. Activation of programming may be subject to credit approval and requires valid service address, social security number and/or major credit card. Deposit or prepayment may be required. Programming subject to change. You must be physically located in the U.S. to receive DIRECTV service. DIRECTV services not available outsidethe U.S. DIRECTV programming is sold separately and independently of DIRECTV®System hardware. A valid programming subscription is required to operate DIRECTV System hardware.UpgradesYour digital satellite receiver is able to receive upgrades or modifications to some of itsfeatures and functions. These modifications will occur automatically, usually at times when the receiver would likely be turned off. If your receiver is on when an upgrade or modification is sent, you may experience a disruption in reception for a minute or two. Your reception should return to normal after the modification is complete. Your receiver must be plugged in to receive any upgrades. Do not unplug your receiver while an upgrade is in progress. Please consult the System Upgrades menu item (in the System section of the Setup menu) to find a schedule of upgrades or modifications planned by DIRECTV.D10-CHAPTER 2-1 6/14/04 6:23 PM Page 39
40CHAPTER 3Watching TV33Chapter 3: Watching TVThis chapter covers all of the things you can do with the Program Guides and otherfeatures that let you control the way you watch TV. Specifically, it contains information on:Remote control overviewChanging channelsAdjusting the volumeGetting information on the TV program you are watchingFinding out what’s on: the GuideSearching for programsChoosing an alternate audio format for a programPay per view programsRemote control overviewHere is a quick review of the buttons on your DIRECTV®Receiver’s remote control. Before your DIRECTV Receiver’s remote control can operate your TV, VCR, DVD player, or other device, you must first program the remote control to operate that device. See Chapter 7: Programming the remote control.VCR Control ButtonsSlide SwitchD10-CHAPTER 3-1 6/14/04 6:23 PM Page 40
41CHAPTER 3Watching TV33Slide SwitchTells the current state of your remote control. Selects a target device to be controlled i.e., TV, VCR, DVD,DIRECTV. It works only after the remote control has been programmed.TV INPUTPress this button to switch the TV between its video input modes.PWRTurns the device you are controlling on or off.TV POWER (ON/OFF)Turn the TV Power on of off.VCR Control buttonsOperate your VCR with the Play, Rewind, Fast-Forward.GUIDEPress to view the on-screen Program Guide.ACTIVEPress this button to search for a program listing in the Guide.LISTDisplays the program reminder in the Timer.EXITExit any Guide or Menu screen and return to the TV program you were watching.SELECTSelect highlighted items in the on-screen Menu or Guide.Up/Down/Left/Right arrowsThese buttons move the highlight to any on-screen Guide or Menu section.BACKReturn to a previous menu.MENUPress this button to display the on-screen Menu.INFODisplay the channel banner and information about the current program.Color buttonsNot used in this model.VOL +/-Adjust the volume level of your TV (once the remote control has been programmed). You can control the volume when in TV or VCR model.Channel/page up/downChange channels on your DIRECTV Receiver or your TV. Also used to move page up or down.MUTEPress to temporarily cut off the sound.PREVReturn to the channel you were last watching.Number and delimiter buttons (0-9,-) Press the number buttons to tune to a channel or to enter numbers on Menu screens. Press the delimiter button (-) to separate parts of a number.ENTERWhile using the on-screen menus, press ENTER to activate (or change) a particular item.D10-CHAPTER 3-1 6/14/04 6:23 PM Page 41
42CHAPTER 3Watching TV33Changing channelsAll available channels from any of these sources will appear in the Guide, and can betuned in using the CHAN …/†buttons and the 0 - 9 number buttons on your remote control. The Channel Banners that appear on the screen as you change channels (or whenyou press the INFO button) indicate the signal type for the program you are watching.Satellite indicates the program on the current channel is being received through your satellite dish. To change the channel you are watching:1Press the CHAN …button on the remote control to tune to a higher channel number. Press theCHAN †button to tune to a lower channel number.2Enter a channel number directly with the 0 - 9 number buttons. After entering a number, press the SELECT button or wait a few seconds for the system to tune to the new channel.Adjusting the volumeTo adjust the volume while watching DIRECTV programming, you simply press the VOL +button on the remote control to increase the volume or the VOL - button to decrease the volume. In order for the DIRECTV®Receiver’s remote control to adjust your TV’s volume setting, you will have to program the remote control to operate your TV. (See Chapter 7:Programming the remote control.)Getting information on the TV program you are watchingYour DIRECTV®Receiver provides several layers of information about the TV programs you watch.The Channel BannerAs you change channels you will see a Channel Banner on each channel you tune to.After a few seconds, the Channel Banner disappears. If you want to clear it right away,press the EXIT button on your remote control. The Channel Banner provides the followinginformation:Channel number and nameProgram startand end timesProgram rating Information icons(See next page for details.)Current time and dateCurrent user profile Signal type andaudio formatProgram titleChannel logoD10-CHAPTER 3-1 6/14/04 6:23 PM Page 42
43CHAPTER 3Watching TV33The Full Channel BannerThe Channel Banner provides quick information as you button channels on your DIRECTV®Receiver. If you want to see information about the channel you are currently watching, simply press the INFO button on your DIRECTV®Receiver’s remote control. Pressing theINFO button displays the Full Channel Banner.The Full Channel Banner displays all theinformation in the Channel Banner, plus more details about the program. For example, the Full Channel Banner for a movie might display the category for themovie (drama, comedy, action/adventure,etc.), the cast, the year it was released, anda short description of the plot. You can clearthe Full Channel Banner from your screen bypressing the EXIT button on your remote control.Information iconsIn addition to the basic channel and program information contained in the ChannelBanners (program title, channel name, rating, etc.), there are a set of information icons.These icons tell you more about the program you are watching and about the status ofyour DIRECTV®Receiver. Here are descriptions of each icon:Multi-languageThis icon appears when additional audio tracks are available.LockedThis icon appears when the system is locked.UnlockedThis icon appears when the system is temporarily unlocked.MailThis icon appears when there are unread mail messages from DIRECTV in your system mailbox.Music channelThis icon appears when the channel is a music-only channel.Pay per view programThis icon appears when the program is a pay per view program.LetterboxThis icon indicates that the current program is being broadcast using the letterbox widescreen video format.All Day TicketThis icon will appear when you purchase All Day Ticket.D10-CHAPTER 3-1 6/14/04 6:23 PM Page 43
44CHAPTER 3Watching TV33The Program Detail ScreenIf you want to see more information than is presented in either the Channel Banner or theFull Channel Banner, you can press the INFO button three times to display the ProgramDetail Screen. The Program Detail Screen displays all of the information provided in theChannel Banner and Full Channel Banner, plus complete details about the program and alist of actions you can take related to the program.To view the Program Detail Screen:1While watching a TV program, press the INFO button twice on your remote control. The FullChannel Banner appears.2Press the INFO button again. The ProgramDetail Screen appears.Another way to view the Program Detail screen is to enter the Program Guide, highlight the program listing you are interested in, then press the INFO button.Actions listSelect this arrow and press theSELECT button to scroll down.D10-CHAPTER 3-1 6/14/04 6:23 PM Page 44
45CHAPTER 3Watching TV33Program Detail Screen actionsIn addition to a description of the program you are watching, the Program Detail Screenprovides a list of actions you can take related to that program. Here are descriptions ofthe actions that might be available for a program. NOTEnot all actions are available for every program.Back: Displays the last screen you viewed before entering the Program Detail Screen.Exit: Clears the screen and displays the last channel you were viewing.Buy $(Price): For pay per view programs, allows you to purchase the program.Cancel $(Price): For pay per view programs that you have previously purchased but that have not yet aired, lets you cancel your purchase.View: Displays the channel airing the program described.Schedule: For future programs, allows you to set your DIRECTV Receiver to remind you when the program is about to start.Unschedule: For programs you have previously scheduled for a reminder, allows you to cancel the reminder.Episodes: For programs broadcast as episodes, allows you to view a list of otherepisodes in that program’s series.Show Times: Displays a list of times and channels for viewing the program.Similar: Displays a list of programs that have aspects in common with the program.Finding out what’s on: the GuideYour DIRECTV Receiver provides access to detailed information about TV schedules. If youwant to know what’s on, just use the Guide. The Guide provides scheduling informationfor all types of programming.GuideThe Guide is the most complete, detailed Guide type. It lets you see the programs for each channel in a scrollable schedule. If you don’t know what you want to watch, andyou want to browse a broad range of channels, the Guidemay be for you.D10-CHAPTER 3-1 6/14/04 6:23 PM Page 45
46CHAPTER 3Watching TV33Using the GuideThe Guide displays a Channel Banner and a channel list. It provides access to thecomplete set of Guide features including the ability to search for programs, schedulereminders and recordings, etc.Displaying and clearing the GuideTo display or clear the Guide:1To display the Guide, press the GUIDE button on your remote control. The Guide appears. 2You can also display the Guide by pressing the MENU button on your remote control. Thenhighlight Guide and press the SELECT button. 3To clear the Guide from your screen, press the EXIT button on your remote control.Guide overviewThis diamond marks the currenttime (so you can see how closeyou are to a program start orend time).Title of the highlightedprogram or channelThis Banner shows informationabout the channel or programhighlighted in the Guide.Picture-in-Guideshows youthe programyou arewatching.The programcurrently highlighted.One or more alternativelanguages are availablefor the program. Current time and dateSignal typeThe program list; use the arrow buttons on your remote controlto highlight differentareas.D10-CHAPTER 3-1 6/14/04 6:23 PM Page 46
47CHAPTER 3Watching TV33Getting around in the GuideYou can use the Guide to get detailed information about the channels and programs it contains. Here’s how:1To highlight different program listings in the Guide, use the arrow buttons on your remote control to move up or down in the channel list, or forward and backward in time.2To move up and down through the channel list a full page at a time, press the CHAN …and CHAN †buttons on your remote control.3To move the Guide directly to a specific channel, press the 0-9 number buttons on your remote control to enter the desired channel number.4As you highlight each program listing in the Guide, information about the program appearsin the Channel Banner. To see more information on a highlighted program, press the INFO button on your remote control.The Program Detail screen appears, showing complete information about the highlighted program and a list of actions you might want to take related to that program.To return to the Guide, highlight the Back item from the on-screen list and press the SELECT button.5To get information on a channel (rather than a program), use the arrow keys on the remote control to highlight the channel entry in the Guide. The Channel Banner displays information about the high lighted channel.6Press the INFO button on your remote control while a channelentry is highlighted to see a Channel Detail Screen containing more information about the highlighted channel.D10-CHAPTER 3-1 6/14/04 6:23 PM Page 47
48CHAPTER 3Watching TV33Tuning to a channel with the GuideTo tune to a program or channel listed in the Guide:1Highlight the program or channel you want to watch.2Press the SELECT button. The Guide disappears, and the channel you selected fills the screen.Searching for programsYou can search the entire list of programs stored in your DIRECTV Receiver’s programguide to find exactly the program you wish to see. There are four ways to search theGuide:By Credits: Lets you find programs that match the actor, director, role, award, or yearyou type using an on-screen keyboard.By Title: Lets you find programs that match the program title you type using anon-screen keyboard.By Text: Lets you find programs for which either the credits or the title match the search term you type using an on-screen keyboard.By Category: Lets you find programs that match the program categories and subcategoriesyou select from an on-screen list.These search techniques are described in the sections that follow.D10-CHAPTER 3-1 6/14/04 6:23 PM Page 48
49CHAPTER 3Watching TV33Searching by Credits, Title, or TextTo find programs that star a certain actor, share a director, have a particular character,have won a specific award, or were created in a certain year, search By Credits. To search for a program whose title you know, search by title. Searching by text looks at both credits and titles to find programs that match your search terms.1While viewing the Guide, press the ACTIVE button on your remote control. A search list appears, allowing you to choose a type of search.2Highlight By Credits, By Title, or By Text, then press the SELECT button. The search screen you selected appears.If you chose to search By Credits, the screen allows you to select a type of credit to search by. Highlight one of the five Credit types (Actor, Director, Role, Award,or Year), and press the SELECT button.3Highlight the first letter in the word you wish to search for, then press the SELECT button.To erase a letter, highlight the on-screen left arrow and press the SELECT button.To clear the entire entry, highlight the on-screen Clear button and press the SELECT button.4Continue to select letters from the on-screen keyboard until you have completed your searchterm. As you enter letters, an on-screen list shows you matches for the text you have entered so far.5To execute the search you can either highlight the on-screen Search button and press theSELECT button, or you can highlight an item from the on-screen list and press the SELECT button. A list of programs related to your search terms appears.6To see a list of show times for one of the search results, highlight that program, then press the SELECT button.7To see information about one of the search results, highlight that program, then press the INFO button.D10-CHAPTER 3-1 6/14/04 6:23 PM Page 49
50CHAPTER 3Watching TV33Searching by CategoryWhen you search by category, you narrow down the list of programs by choosing fromprogram categories and sub-categories.1While viewing the Guide, press the ACTIVE button on your remote control. A search listappears, allowing you to choose a type of search.2Highlight By Category, then press the SELECT button.The Search By Category screen appears. Categories that contain subcategories have a page icon to the right of the category name.3Highlight a category, then press the SELECT button. If you select a category that contains sub-categories, the subcategory list appears. Continue to narrow your searchby selecting from the sub-category list until there are no more sub-categories. If you select a category that contains no sub-categories, the search results appear displaying the programs in the category you selected. To return to a previous category list, highlight the on-screen BACK button and press the SELECT button.4To see a list of show times for one of the search results, highlight that program, then press the SELECT button.5To see information about one of the search results, highlight that program, then press theINFO button.Choosing an alternate audio format for a programMany programs on your DIRECTV Receiver offer several audio formats. For example, someprograms are available in alternative languages. This icon indicates that two or more alternative languages are available for the program.D10-CHAPTER 3-1 6/14/04 6:23 PM Page 50
51CHAPTER 3Watching TV33To change the audio format for a program you are watching, follow these steps:1While viewing a program, press the INFO button on your remote control. The Brief or FullChannel Banner appears.2Press the right-arrow button. A list of available audio formats for the program you are watching appears. 2Highlight the audio format you wish to hear for the program,then press the SELECT button. The list of audio formats disappears and the program audio is now played in the format you selected.Pay per view programsYour DIRECTV Receiver gives you access to many pay per view movies, sporting events,concerts, etc. All you need to order these events is your DIRECTV account, a land-basedtelephone line connected to your DIRECTV Receiver, and your remote control.Identifying pay per view programsThere are several ways to identify pay per view programs.1If you tune to a channel currently showing a pay per view program which you have not yet purchased, a messageappears telling you how to order the program.2If you press the INFO button on your remote control to view information about a program in the Guide or about a program you are currently tuned to, you will see the pay per view icon in the Channel Banner for that program.Pay per view iconD10-CHAPTER 3-1 6/14/04 6:23 PM Page 51
52CHAPTER 3Watching TV33Ordering pay per view programsTo order a pay per view program:1Locate and highlight the program you wish to purchase in the Guide. You can purchase currentprograms (as long as the program is less than half over) or future programs.2Press the INFO button on your remote control. The Program Details screen appears, with thelist of available actions for that program.3Use the arrow keys on your remote control to highlight the Buy item from the list, then press the SELECT button. A confirmation screen appears in which you can confirm or cancel your purchase. Pay per view purchases are billed with your regular monthly statement for DIRECTV programming.NOTEYou can set spending limits for pay per view purchases using your DIRECTV Receiver’s Menu system. See Chapter 5 for details.D10-CHAPTER 3-1 6/14/04 6:23 PM Page 52
53CHAPTER 3Watching TV33Reviewing your pay per view purchasesYour DIRECTV Receiver allows you to review your past pay per view purchases, to view a list of upcoming pay per view purchases, and to cancel upcoming pay per view purchases.Viewing your Past Purchase listTo see a list of pay per view programs that you purchased and watched, follow thesesteps:1Press the MENU button on your remote control.2Highlight the Purchases menu item, then press the SELECT button. The Purchases menu appears.The Past Purchases menu item is highlighted.3Press the SELECT button on your remote control to view a list of your past pay per view purchases. The Past Purchases screen appears.4To see details for the listed purchases, highlight a purchase,then press the SELECT button. A screen displaying program details for the selected purchase appears.5To return to the Past Purchases screen, press the BACK buttonon your remote control.NOTEThe Past Purchases screen only displays pay per view programs which you purchased and watched. Pay per view programs that you purchased but did not watch appear on the Future Purchases screen.D10-CHAPTER 3-1 6/14/04 6:23 PM Page 53
54CHAPTER 3Watching TV33Viewing your Future Purchase listTo see a list of pay per view programs that you purchased but have not yet watched,follow these steps:1Press the MENU button on your remote control.2Highlight the Purchases menu item, then press the SELECT button. The Purchases menu appears.3Highlight the Future Purchases menu item, then press the SELECT button. The Future Purchasesscreen appears.4To see details for the listed purchases, highlight a purchase,then press the SELECT button. A screen displaying program details for the selected purchase appears.5To return to the Future Purchases screen, press the BACK button on your remote control.The Future Purchases screen displays both purchases you have made for programs that have not yetaired, and purchases for past programs which you never watched. Purchases which you have madethat have not yet aired can be canceled following the instructions below.D10-CHAPTER 3-1 6/14/04 6:23 PM Page 54
55CHAPTER 3Watching TV33Canceling a pay per view purchaseTo cancel the purchase of a pay per view program that you purchased but have notyet watched, follow these steps:1Press the MENU button on your remote control.2Highlight the Purchases menu item, then press the SELECT button.3Highlight the Future Purchases menu item, then press the SELECT button.4To cancel a purchase, highlight the program purchase youwish to cancel, then press the SELECT button.A screen displaying program details for the selected purchase appears.5Highlight the on-screen Cancel Purchase button, then pressthe SELECT button. The Program Detail screen disappears.The Future Purchase screen appears; the purchase you canceled is now listed as canceled.NOTEPast programs which you purchased but never watched cannot be canceled. Only PPV purchases made from the DIRECTV Receiver may be canceled.D10-CHAPTER 3-1 6/14/04 6:23 PM Page 55
56CHAPTER 4Program reminders44Chapter 4: Program remindersThis chapter tells you how to use your DIRECTV Receiver to set timers that can remind you when a program is about to begin. The sections of this chapter include:Scheduling program remindersReviewing and modifying remindersScheduling program remindersYou can set to help you manage your TV viewing:You can schedule a reminder to alert you when a program is about to begin.To set your DIRECTV®Receiver to remind you when a program is about to begin, followthese steps:1Press the GUIDE button on your remote. The Guide appears.2Highlight the program you wish to be reminded about, and press the SELECT button. Pressingthe SELECT button once sets a program reminder. Once you have set a reminder, when the program is about to begin, the DIRECTV®Receiver displays a message reminding you about the program.A clock icon is added to the program listing when a program reminder is scheduled.D10-CHAPTER 4-1 6/14/04 6:24 PM Page 56
57CHAPTER 4Program reminders44Reviewing and modifying remindersThe Timers item in the Setup menu allows you to review, modify, or create new programreminders. Here’s how:1Press the MENU button on your remote control.2Highlight the Setup menu item, then press the SELECT button. The Setup menu appears.3Highlight the Timers menu item, then press the SELECT button.The Timers screen appears.If you have previously scheduled program reminders, they are listed here.4To review your previously scheduled program reminders, look through this list.5To modify or check the details for any previously scheduled timers, highlight that timer fromthe list, then press the SELECT button. To schedule a new program reminder, highlight a blank line from the list, then press the SELECT button. The Timer No. screen appears.6Highlight the option you wish to change.For new timers or for timers you previously scheduledusing the Timers screen in the Setup menu, you can modify the channel number, the start time and date,the end time and date.For timers that you scheduled using the on-screen Guide,you can only change the frequency.Once you have highlighted the option you wish to modify, use the up- or down-arrow buttonson your remote control to edit the option setting. Use the left- and right-arrow buttons to highlight different options.To delete the selected timer, use the right-arrow button on your remote control to highlight the on-screen Clear button, then press the SELECT button.7When you have finished reviewing or modifying the timer, use the right-arrow button on yourremote control to highlight the on-screen Back button, then press the SELECT button. The Edit Timer screen disappears, and you return to the Timers screen.8To return to the Setup menu, highlight the on-screen Back button, then press the SELECT button.To exit the Menu system and return to TV viewing, press the EXIT button on your remote control.D10-CHAPTER 4-1 6/14/04 6:24 PM Page 57
58CHAPTER 5User profiles55Chapter 5: User profilesThis chapter tells you how to modify and select user profiles. Its contents include:User profiles basicsEditing user profile namesEditing channel listsSetting ratings limitsAllowing or blocking pay per view purchasesSetting a pay per view spending limitSetting the screen color and translucencySetting the current user profileLocking and unlocking your DIRECTV®SystemUser profile basicsIf your DIRECTV®Receiver is going to be used by more than one person in your household,you should consider setting up user profiles for each user.The Profiles section of the Menu system allows you to:• Set ratings limits for the DIRECTV®Receiver (applies to all users).• Set pay per view spending limits for the DIRECTV®Receiver (applies to all users).• Edit channel lists for the DIRECTV System, and customized lists for individual users.• Change the color and translucency of the Menu and Guide screens for each user profile.• Set which user profile is currently active.• Lock and unlock the system (controlling when the ratings limits, spending limits, and channel restrictions are active).There are five user profiles you can choose:Family: The Family user profile is the master profile for your DIRECTV®Receiver. The ratings limits, channel restrictions, and pay per view spending restrictions you set in the Family profile apply to all of the user profiles.User 1 - User 4: These four user profiles allow individuals in your household to create custom channel lists and custom screen appearances for their own use. These profiles can be renamed to identify them with members of your household. Ratings, spending, and channel restrictions set in the Family profile still apply when one of these four user profiles is the active profile and the system is locked.All Channels: You can change the Screen color or Translucency in the preferences of the set up menu. D10-CHAPTER 5-1 6/14/04 6:24 PM Page 58
59CHAPTER 5User profiles55Editing user profile namesThe four profiles named User 1 - 4 can be renamed for members of your household. The Family and All Channels profiles cannot be renamed. You can change the names ofUser 1 - 4 profiles to anything you wish, using up to eight letters and numbers.1Press the MENU button on your remote control. The Main menuappears.2Highlight the PROFILES menu item, then press the SELECT button. The PROFILES menu appears.3Highlight the profile you wish to rename, then press theSELECT button.The menu for that user profile appears. The Edit User Nameitem is highlighted.4Press the SELECT button to start editing the user name for that profile.The Edit User Name screen appears.5Type a new name for the user profile as described below:To type each letter or number in the new name, highlight akey on the on-screen keyboard, then press the SELECT button.Repeat this until you have typed the entire name.If you need to erase a letter or two, highlight the on-screenleft arrow (near the top-right corner of the keyboard), thenpress the SELECT button.To erase the entire name, highlight the on-screen Clear key, then press the select button.6When you have finished typing the user profile name, highlight the on-screen Back button,then press the SELECT button.D10-CHAPTER 5-1 6/14/04 6:24 PM Page 59
60CHAPTER 5User profiles55Editing channel listsYou can edit channel lists to simplify your channel surfing by removing channels thatyou never watch from your channel list. Editing a channel list for a user profile hastwo effects :When that user profile is the active profile, it sets which channels are skipped as you change channels with the CH and CHbuttons on your remote control.When that user profile is the active profile, it determines which channels appear and do not appear in the Program Guide.It is possible to tune to a channel directly by pressing the 0 - 9 buttons on your remote control even when that channel is removed from the channel list for that profile. The Familyprofile is the master profile — channel restrictions set in the Family profile apply to theentire DIRECTV®System (when the system is locked), regardless of which user profile isactive. Channels that are removed from the channel list in the Family profile are “blocked”for all profiles — that is, these channels cannot be viewed even when tuned directly usingthe 0 - 9 buttons on your remote control.Here are the steps for editing a channel list:1Press the MENU button on your remote control.2Highlight the PROFILES menu item, then press the SELECT button. The PROFILES menu appears.3Highlight the profile containing the channel list you wish to edit (Family, or User 1 - 4), then press the SELECT button.The menu for that user profile appears. The Edit Channel List item is highlighted. Editing the Family channel list changes channel access for all profiles. The All Channels profile cannot be edited.4Press the SELECT button to start editing the channel list.The Edit Channel List screen appears.D10-CHAPTER 5-1 6/14/04 6:24 PM Page 60
61CHAPTER 5User profiles555Edit the list using the controls as described below. Channels that are removed from the channel list do not appear in the Program Guide, and they are skipped when you change channels with the CH and CH buttons.6When you have finished editing the list, highlight the on-screen Back button, then press theSELECT button.Setting ratings limitsTo control the ratings of the programs your family can watch, set ratings limits in theFamily profile. Ratings limits set in the Family profile apply to the entire DIRECTV®Systemno matter which user profile is active (as long as the system is locked). There are varioussystems used to rate TV programs. Your DIRECTV®Receiver allows you to set limits for thefollowing kinds of ratings:TV program ratings for the Entire Audience.TV program ratings specifically for Children.TV program ratings for unrated programs (TV rating of none).Movie ratings based on the MPAA (Motion Picture Association of America) ratings.If you have younger TV viewers in your home, you should set the maximum rating for eachof these program-types to ensure the most effective ratings control.Channels included in the channel list.To remove a channel from the list, highlight it, then press SELECT on your remote control.Channels not included in the channel list.To add a channel to the channel list, highlight it here, then press SELECT onyour remote control.When you have finishedediting the channel list,highlight Back, then press the SELECT button.Cancel returns you to the previous screen without changing thechannel list.Move all channels into the View list or Block list.D10-CHAPTER 5-1 6/14/04 6:24 PM Page 61
62CHAPTER 5User profiles55Setting the ratings limits for TV programsTo set the maximum viewable TV program rating for the TV programs, follow these steps:1Press the MENU button on your remote control.2Highlight the PROFILES menu item, then press the SELECT button. The PROFILES menu appears.The FAMILY profile is highlighted.3Press the SELECT button to display the FAMILY profile menu. The FAMILY profile menu appears.4Highlight the Rating Limit menu item, then press the SELECT button. The Rating Limit menuappears.5Highlight the TV menu item, then press the SELECT button. The TV menu appears.6Highlight the rating option you wish to set, then press theSELECT button. The screen you selected appears.7Use the arrow and SELECT buttons on your remote control to select the buttons, ratings, or thespecific types of content you wish to block your family from viewing. Programs containing blocked content or that are rated at or above the level you select will be blocked when your system is locked. (See Locking and unlocking your DIRECTV®System later in this chapter.)8When you have finished setting the ratings on one screen, select the on-screen Back button.You return to the TV menu. From there you can select the next rating type and continue to set the ratings as described in step 7.D10-CHAPTER 5-1 6/14/04 6:24 PM Page 62
63CHAPTER 5User profiles55Here are descriptions of the ratings and abbreviations used on the Entire Audience ratingscreen:TV-G: General audience. Although not specifically designed for children, most parents would find this program suitable for all ages.TV-PG: Parental guidance suggested. This program may not be suitable for youngerchildren.TV-14: Parents strongly cautioned. This program may contain material parents would find unsuitable for children under 14 years of age.TV-MA: Mature audience only. This program is specifically designed to be viewed by adults, and is therefore unsuitable for anyone under 17 years of age.D: Suggestive dialog.L: Coarse language.S: Intense sexual situations.V: Violence.Here are descriptions of the ratings and abbreviations used on the Children rating screen:TV-Y: All children. This program is designed to be appropriate for all children.TV-Y7: Directed to older children. This program is designed to be viewed by children age 7and above.TV-Y7-FV: Similar to TV-Y7, but may include strong fantasy violence (such as fighting by animated characters).The TV Rating of None screen allows you to allow or block programs that are unrated orhave a rating of “None.”Setting ratings limits for moviesTo set the maximum viewable rating for movies, follow these steps:1Press the MENU button on your remote control.2Highlight the PROFILES menu item, then press the SELECT button. The PROFILES menu appears. The Family profile is highlighted.3Press the SELECT button to display the Family profile menu. The Family profile menu appears.D10-CHAPTER 5-1 6/14/04 6:24 PM Page 63
64CHAPTER 5User profiles554Highlight the Rating Limit menu item, then press the SELECT button. The Rating Limit menuappears. Movies is highlighted.5Press the SELECT button to display the Movies screen. The Movies screen appears.6Use the arrow and SELECT buttons on your remote control toselect the ratings you wish to block your family from viewing. Programs that are rated at or above the level you select will be blocked when your system is locked. (See Locking and unlocking your DIRECTV®System later in this chapter.)7To unblock all of the ratings and content types, select the on-screen Allow All button. To blockall of the ratings and content types, select the on-screen Block All button.8When you have finished setting the ratings on the Movies screen, select the on-screenBack button. You return to the Rating Limit menu.Here are descriptions of the ratings used on the Movies rating screen:G: General Audiences. This rating is generally suitable for all audiences.PG: Parental Guidance Suggested. Indicates that some parents may find material in this film unsuitable for children.PG-13: Parents Strongly Cautioned. Movies with this rating should be investigated by parents before they let children under 13 years of age view the film.R: Restricted. Some material not suitable for children 17 years of age or younger. Parents are strongly urged to investigate this film before allowing children to view it with them.NC-17: This film contains material that is intended to be viewed by adults only.X: This film contains explicit sexual material, and is intended to be viewed by adults only.D10-CHAPTER 5-1 6/14/04 6:24 PM Page 64
65CHAPTER 5User profiles55Allowing or blocking pay per view purchasesTo set whether pay per view programs can be purchased on your DIRECTV®Receiver, use the Pay Per View option in the Family profile menu. The Pay Per View Allow/Block setting in the Family profile applies any time the system is locked, regardless of which user profile is active.To set your DIRECTV Receiver to allow or block pay per view purchases:1Press the MENU button on your remote control.2Highlight the PROFILES menu item, then press the SELECT button. The PROFILES menu appears.The Family profile is highlighted.3Press the SELECT button to display the Family profile menu. The Family profile menu appears.4Highlight the Pay Per View menu item, then press the SELECTbutton. A list appears, from which you can choose to Allow or Block pay per view purchases.5Highlight Allowed or Blocked, then press the SELECT button.The list disappears, and the Pay Per View menu item indicatesyour choice.6To clear the Menu from your screen, press the EXIT button on your remote control.D10-CHAPTER 5-1 6/14/04 6:24 PM Page 65
66CHAPTER 5User profiles55Setting a pay per view spending limitTo limit the dollar amount that can be spent for each pay per view program, use theSpending Limit option in the FAMILY profile menu. Spending Limit sets in the Family profileapply any time the system is locked, regardless of which user profile is active. Here’s how to set a spending limit:1Press the MENU button on your remote control.2Highlight the PROFILES menu item, then press the SELECT button. The PROFILES menu appears.The Family profile is highlighted.3Press the SELECT button to display the Family profile menu. The Family profile menu appears.4Highlight the Spending Limit menu item, then press the SELECT button. The Spending Limitscreen appears.5Use the 0 - 9 buttons on your remote control to enter the maximum price allowed for a pay per view program. For example, to block programs that cost over twenty dollars each, you would press 0, 2, 0. As you press the number buttons the highlight moves to the next digit.6When you have entered the spending limit, highlight the on-screen Done button, then press the SELECT button. Your spending limit will now be in effect when the system is locked. (See Locking and unlocking your DIRECTV®System later in this chapter.)D10-CHAPTER 5-1 6/14/04 6:24 PM Page 66
67CHAPTER 5User profiles55Setting the screen color and translucencyFor each of the profiles, you can set the screen color and translucency level used todisplay Menu and Guide screens. Screen colors can be set for the Family profile and the four User profiles. You can also choose from four levels of translucency: Translucencycan be set for the Family profile and the four User profiles. To set these screen displayoptions use the Screen Color and Translucency menu items in the menu for the profile you wish to change.Setting the current user profileTo set the current user profile (making that profile’s channel list, screen color and screentranslucency settings active) follow these steps:1Press the MENU button on your remote control.2Highlight the PROFILES menu item, then press the SELECT button. The PROFILES menu appears.3Highlight the Set User menu item, then press the SELECT button. The user profile list appears.4Highlight the profile you wish to make active, then press the SELECT button. When you select auser profile, the list disappears, and the profile you selected becomes the current user profile.5To exit the Menu, press the EXIT button on your remote control.D10-CHAPTER 5-1 6/14/04 6:24 PM Page 67
68CHAPTER 5User profiles55Locking and unlocking your DIRECTV®SystemIf you have set ratings limits, spending limits, or channel lists for your DIRECTV®System,you need to lock the system to make those settings take effect. To later change those settings, you will need to unlock the system to access the controls for those settings. Locking the system involves entering a four-digit password. You will need to rememberthis password to unlock the system. Write down the password and keep it in a safe place.If you forget your password, call DIRECTV or your service provider for assistance.To lock or unlock the system, follow these steps:1Press the MENU button on your remote control.2Highlight the PROFILES menu item, then press the SELECT button. The PROFILES menu appears.3Highlight the Lock System or Unlock System menu item, then press the SELECT button.4Highlight the first digit in the password.5Use the 0 - 9 buttons, up or down arrow button on your remote control to enter a four-digit password. Then highlight the on-screen Done button and press the SELECT button. If you are locking the system, you will see a second screen asking you to confirm your password (to makesure you entered it correctly). When you have finished locking or unlocking the system, the LockSystem/Unlock System screen disappears, and the PROFILES menu is displayed.6To clear the Menu from your screen, press the EXIT button on your remote control.When the system is unlocked, the LockSystem menu item is displayed. SelectingLock System displays a screen where youcan lock the system.When the system is locked, the UnlockSystem menu item is displayed. SelectingUnlock System displays a screen whereyou can unlock the system.D10-CHAPTER 5-1 6/14/04 6:24 PM Page 68
69CHAPTER 6Settings, preferences, and upgrades66Chapter 6: Settings, preferences, and upgradesThis chapter tells you how to use the DIRECTV menu system to control the way yourDIRECTV®Receiver operates. Its contents include:Reading your mailSetting system preferencesReviewing and controlling caller IDSetting the Local Time optionsInstalling a new Access CardViewing important information and a list of features supported by your DIRECTV®ReceiverViewing information on automatic system upgradesTesting the DIRECTV®ReceiverReading your mailThe MAILBOX menu item allows you to read the mail sent to you by DIRECTV or your service provider. Here’s how:1Press the MENU button on your remote control.2Highlight the MAILBOX menu item, then press the SELECT button. The MAILBOX screen appears, displaying all of the mail you have received (both read and unread).3To read one of the pieces of mail, highlight that piece of mail in your mailbox, then press the SELECT button. The selected mail message appears.4To delete the mail message (permanently removing it from your MAILBOX), highlight the on-screen Delete button and press the SELECT button on your remote control.5To leave the message in your MAILBOX and return to theMAILBOX screen, highlight the on-screen BACK button and press the SELECT button on your remote control. The mail message disappears, and the MAILBOX screen appears.6To clear the Menu from your screen, press the EXIT button on your remote control.D10-CHAPTER 5-1 6/14/04 6:24 PM Page 69
70CHAPTER 6Settings, preferences, and upgrades66Setting system preferencesThe Setup menu in your DIRECTV®Receiver’s Menu system allows you to control many ofthe functions of the DIRECTV®Receiver. The first set of items you can control are systempreferences. Specifically, these preferences you can set include:Screen formatThe default screen color for Menu and Guide screens.The default translucency for Menu and Guide screens.Setting the Default Audio preferenceSetting the screen format for widescreen broadcastsSome programs are broadcast in a special cinema-style widescreen format known as“16:9” (indicating the ratio or the screen’s width to its height). Normal TV screenformat is the 4:3 format. The Screen Format preference setting tells your DIRECTVReceiver how to display programs that are broadcast in the 16:9 widescreen format.(This preference setting has no effect on normal 4:3 program broadcasts.To set the Screen Format preference, follow these steps:1Press the MENU button on your remote control. The Main menu appears.2Use the arrow buttons on your remote control to highlight the SETUP menu item, then press theSELECT button on your remote control. The SETUP menu appears.3Use the arrow buttons on your remote control to highlight the Preferences menu item, then pressthe SELECT button on your remote control. The Preferences menu appears.4Use the arrow buttons on your remote control to highlight the Screen Format menu item, thenpress the SELECT button on your remote control. A list of screen formats appears.5Use the arrow buttons on your remote control to highlight the format you wish to use to view widescreen programs, then press the SELECT button on your remote control. When you select a format, the list of formats disappears. Your selection is indicated in the Screen Format line on the Preferences menu. If you have a 16:9 widescreen format TV you should select the 16:9 format. Widescreen programs will fit on your TV. If you have a standard format TV screen, you can choose the 4:3 option — it will fill the entire screen with the widescreen program, but will crop the sides of the program video to fit it on your TV screen. Or you can choose the 16:9 — it will display the entire program video on your TV screen, but will display black bars above and below the program to adjust the widescreen video image to your 4:3 format TV screen. The choice is a matter of preference.D10-CHAPTER 6-1 6/14/04 6:24 PM Page 70
71CHAPTER 6Settings, preferences, and upgrades66Setting the default screen color and translucencyThe Screen Color menu item in the Preferences menu allows you to set a default screencolor that will be used to display the Menu and Guide screens. There are four color choices named for the four seasons: Spring (green), Summer (blue), Fall (amber), Winter(violet). Screen colors can also be set for the Family profile and the four User profiles;those choices will override the default screen color selection you set here when those profiles are active. The Translucency menu item in the Preferences menu allows you to set a default translucency level that will be used to display the Menu and Guide screens(controlling how much TV program content you can view through the on-screen Menu andGuide screens). You can choose from four levels of translucency: Light, Medium, Dark, and Opaque (no translucency). Translucency can also be set for the Family profile and the four User profiles; those choices will override the default translucency selection you set here when those profiles are active.To set a default screen color and translucency, follow these steps:1Press the MENU button on your remote control.2Highlight the Setup menu item, then press the SELECT button.3Highlight the Preferences menu item, the press the SELECT button.4Highlight the Screen Color menu item, then press the SELECTbutton. A list appears, showing you the screen color options.5Highlight a color option, then press the SELECT button.When you select a color, the screen color list disappears, and your color choice is indicated on the Screen Color menu item.6Highlight the Translucency menu item, then press the SELECTbutton. A list appears, showing you the translucency options.7Highlight Light, Medium, Dark, or Opaque. Then press the SELECT button.When you select a translucency option, the Translucency list disappears, and your choice is indicated on the Translucency menu item.D10-CHAPTER 6-1 6/14/04 6:24 PM Page 71
72CHAPTER 6Settings, preferences, and upgrades66Setting the Default Audio preferencePrograms broadcast with digital audio often provide a number of language choices.This preference setting tells your DIRECTV®Receiver which language to use for digitalaudio broadcasts offering a choice of formats.To set the Default Audio preference, follow these steps:1Press the MENU button on your remote control.2Highlight the Setup menu item, then press the SELECT button.3Highlight the Preferences menu item, then press the SELECT button.4Highlight the Default Audio menu item, then press the SELECT button. The Audio menuappears. 5Press the SELECT button on your remote control to display thelist of available languages. A list of languages appears.6Highlight the language you wish to use for digital audiobroadcasts, then press the SELECT button. When you select a language, the language list disappears. Your selection is indicated in the Default Audio line on the preferences menu.D10-CHAPTER 6-1 6/14/04 6:24 PM Page 72
73CHAPTER 6Settings, preferences, and upgrades66Reviewing and controlling Caller IDThe Caller ID item in the Setup menu allows you to view a list of calls that you havereceived on the telephone line connected to your DIRECTV®Receiver. It also allows youto control whether the Caller ID feature is turned on or off. The Caller ID feature only worksif you subscribe to the caller ID service provided by your local telephone service.Turning the Caller ID feature on or offTo control whether your DIRECTV®Receiver captures caller ID information, follow thesesteps:1Press the MENU button on your remote control.2Highlight the SETUP menu item, then press the SELECT button.3Highlight the Caller ID menu item, then press the SELECT button. The Caller ID menu appears.4Highlight the Display Caller IDs menu item, then press the SELECT button. A list appears, allowing you to select whether you would like the Caller ID feature to be On or Off.5Highlight On or Off from the list, then press the SELECT button. The list disappears, and the Display Caller IDs menu item on the Caller ID menu reflects your choice.NOTECaller ID messages for incoming calls that occur while you are taping a program will be recordedon your tape. You might want to turn Caller ID off while you are recording a program.D10-CHAPTER 6-1 6/14/04 6:24 PM Page 73
74CHAPTER 6Settings, preferences, and upgrades66Identifying callersWith Caller ID turned on, when a call is made to the phoneline connected to your DIRECTV®Receiver, a messageappears on your TV screen telling you the number of thecaller. To clear the message from your screen, press theSELECT button. To set your DIRECTV®Receiver not to displaycaller ID messages, highlight the on-screen Disable button,then press the SELECT button.Reviewing your Caller ID listTo see a list of calls you have received, follow these steps:1Press the MENU button on your remote control.2Highlight the Setup menu item, then press the SELECT button.3Highlight the Caller ID menu item, then press the SELECT button. The Caller ID menu appears.4Highlight the Review Caller IDs menu item, then press the SELECT button. The Review Caller IDs screen appears. The calls on the list are sorted in time order.5To see details about any of the listed calls, highlight the callfrom the list, then press the SELECT button.A screen appears displaying the total number of calls receivedfrom that phone number and the times and dates for the three most recent calls.6To delete a Caller ID record, highlight the on-screen Delete button, then press the SELECT button.7To return to the Review Caller IDs list, highlight the on-screenBack button, then press the SELECT button.D10-CHAPTER 6-1 6/14/04 6:24 PM Page 74
75CHAPTER 6Settings, preferences, and upgrades66Setting the Local Time optionsThe Local Time setting (in the Installation section of the Setup menu) allows you to controlwhether to allow your service provider to automatically control two time settings:the time zone your DIRECTV®Receiver uses, andwhether your DIRECTV®Receiver observes Daylight Savings Time.If you turn the Local Time Setting on, you can choose a time zone and decide whether or not to observe Daylight Savings Time. With the Local Time setting off, your serviceprovider automatically controls these settings for you. Follow these steps to turn the LocalTime Setting on or off, and (if you turn it on) to set your Time Zone and Daylight SavingsTime observance.1Press the MENU button on your remote control.2Highlight the Setup menu item, then press the SELECT button.3Highlight the Installation menu item, then press the SELECT button.4Highlight the Local Time menu item, then press the SELECT button.5To change the Local Time Setting, highlight it using the arrowbuttons on your remote control, then press the SELECT button.A list appears from which you can indicate whether you want the local time setting on (you set the time zone and daylight savings time observance), or off (your program provider controls the time settings).6Highlight On or Off, then press the SELECT button. The list disappears, and the Local Time Setting menu item reflects your choice. If you turn the Local Time Setting off, the Time Zone and Daylight Savings Time options are controlled by your program provider; these menu items become unavailable. If you turn the Local Time Setting on, continue with the following steps to set your time zone and whether you wish to observe daylight savings time.D10-CHAPTER 6-1 6/14/04 6:24 PM Page 75
76CHAPTER 6Settings, preferences, and upgrades667Highlight Time Zone menu item, then press the SELECT button.A list appears from which you can choose your local time zone.8Highlight your Time Zone, then press the SELECT button. The list disappears, and the Time Zonemenu item reflects your choice.9Highlight the DST Observation menu item, then press the SELECT button. A list appears fromwhich you can choose to turn Daylight Savings Time observance on or off.10 Highlight On or Off, then press the SELECT button. The list disappears, and the Status line indicates either DST in effect or Standard time in effect.Installing a new Access CardYour DIRECTV service provider may send you a new, replacement Access Card. Whenyou receive a new card, follow these steps to continue your DIRECTV®service withoutinterruption:1Press the MENU button on your remote control.2Highlight the Setup menu item, then press the SELECT button.3Highlight the Installation menu item, then press the SELECT button.4Highlight the New Access Card menu item, then press the SELECT button. The New Access Card screen appears.5To start replacing your Access Card, highlight the on-screenSELECT button, then press the SELECT button. On-screen instructions tell you how to replace your old card with the new one. Follow these instructions.D10-CHAPTER 6-1 6/14/04 6:24 PM Page 76
77CHAPTER 6Settings, preferences, and upgrades66Viewing important information and a list of featuressupported by your DIRECTV®ReceiverThe System menu allows you to view a list of important details about your DIRECTV Receiver, as well as a list of features supported by your DIRECTV Receiver. To view thisinformation, use the System Information and System Features items in the System portion of the Setup menu.Viewing information on automatic system upgradesThe System Upgrades menu item in the System menu provides information about the current software on your DIRECTV Receiver, and a history of when previous upgradeshave been downloaded to your Receiver. To View this information, use the SystemUpgrades item in the System portion of the Setup menu.Testing the DIRECTV®ReceiverThe System Test feature allows you to quickly check the status of the satellite signal, yourAccess Card, and your phone line connection. This is helpful while troubleshooting anyproblem you may experience with your DIRECTV Receiver. D10-CHAPTER 6-1 6/14/04 6:24 PM Page 77
78CHAPTER 7Programming the remote control77Device ID Setup Programming the remote control to a device of your choice.1Move the Slide switch to the required mode.2Press MUTE + SELECT and hold down both keys for 3 seconds (until the LED blinks twice).3Enter the five-digit code for your device (see the code lists).NOTESAT mode is only valid for SAT ID’s and TV Mode is only valid for TV ID’s. Pressing a digit other than 0 for SAT mode or 1 for TV mode will result in an error and the remote control will exit the programming state. If a key other than a number key is pressed, the unit will blink once, exit programming mode and restore the last preprogrammed code. If an invalid key sequence or invalid code is entered, the remote control will blink for a few seconds and return to the last preprogrammed code. The unit will exit the programming state and return to the last preprogrammed code if 10 seconds have elapsed since the last number was entered.Chapter 7: Programming the remote controlThis chapter explains how to program your remote control so that you can use it to operateyour TV, VCR, or other A/V equipment. Chapter sections include:Programming the remote controlOperating a device with your programmed remote controlCode listsProgramming the remote controlYour DIRECTV®Receiver’s remote control can be programmed to operate your TV, VCR,DVD player and other A/V equipment. You use the code lists provided in this chapter toenter the code for your brand of TV, VCR, etc.MethodTable 7.1 Device ID NumberingDEVICE TYPE Device IdentitySAT ( ) 0TV 1VCR/ DVD 2AMP/ Tuner 3D10-CHAPTER 7-1 6/14/04 6:25 PM Page 78
79CHAPTER 7Programming the remote control77Volume Control Lock/UnlockIf Volume Lock is on, the Volume Up/Down keys operate as control keys to control the volume-locked devices regardless of the position of the slide switch.Volume LockLocks the volume keys for a particular device.1Move the Slide switch to the required mode.2Press MUTE +SELECT and hold down both keys for 3 seconds (until the LED blinks twice).3Enter 9 ➔9 ➔3 and wait for a second (until the LED blinks twice).4Enter SELECT. The LED will blink twice.NOTEIf the switch is in the SAT position, or AV1/AV2 has been programmed to a Satellite, the remote control will cause an error upon pressing the SELECT key.Volume UnlockA user can reset the volume controls to the original device code as follows:1Press MUTE +SELECT and hold down both keys for 3 seconds (until the LED blinks twice).2Enter 9 ➔9 ➔3 and wait for a second (until the LED blinks twice).3Enter VOL+. The LED will blink four times.NOTEThe unit will blink twice when locked and four times when unlocked. The unit will time out after 10 seconds during programming. D10-CHAPTER 7-1 6/14/04 6:25 PM Page 79
80CHAPTER 7Programming the remote control77Channel Control Lock/Unlock If Channel Lock is on, the CH+, CH-, ENTER and PREV keys operate as control keys to control SAT devices regardless of the position of the slide switch.Locking the keys to SAT 1Press MUTE +SELECT and hold down both keys for 3 seconds (until the LED blinks twice).2Enter 9 ➔7 ➔3 and wait for a second (until the LED blinks twice).3Enter CH+. The LED will blink twice.Setting the keys to unlock mode 1Press MUTE +SELECT and hold down both keys for 3 seconds (until the LED blinks twice).2Enter 9 ➔7 ➔3 and wait for a second (until the LED blinks twice).3Enter CH-. The LED will blink four times.NOTEThis feature does not affect these keys when the remote is in AV1 or AV2 Mode. TV Input Select Upon setting up the TV device ID, the following sequence needs to be programmed to reveal or hide the TV Input selection feature. By default, the TV INPUT key function is hidden.Reveal TV Input Key1Press MUTE +SELECT and hold down both keys for 3 seconds (until the LED blinks twice).2Enter 9 ➔6 ➔0. The LED will blink twice.D10-CHAPTER 7-1 6/14/04 6:25 PM Page 80
81CHAPTER 7Programming the remote control77Hide TV Input Key 1Press MUTE +SELECT and hold down both keys for 3 seconds (until the LED blinks twice).2Enter 9 ➔6 ➔0. The LED will blink four times.NOTEThe TV INPUT key only functions for a TV programmed in the TV switch position.Manufacturing Reset Clears all Setup features including those related to the ID code Setup. 1Press MUTE +SELECT and hold down both keys for 3 seconds (until the LED blinks twice).2Enter 9 ➔8 ➔1. The LED will blink four times.NOTEWhen entering an invalid key sequence, the remote control will blink once for a few seconds in the selected switch position LED and return to operating normally. The unit will exit the programming state and return to operating normally if 10 seconds have elapsed since a key was pressed.Operating a device with the programmed remote controlTo operate a device with your programmed remote control, move the Slide switch to therequired mode. (TV, VCR, DVD, or DIRECTV). Then use the remote control to operate thatdevice. The remote control will continue to operate that device until the current mode ischanged using the slide switch. Each time you wish to use a different device with theremote control, select the intended device using the slide switch before starting.D10-CHAPTER 7-1 6/14/04 6:25 PM Page 81
82CHAPTER 7Programming the remote control77Code listsUse these lists to find the codes you need to program your DIRECTV®Receiver’s remotecontrol to operate your other A/V devices. For brands with multiple codes listed, try thecodes in order until you find one that works for your device.AMPLIFIERSBrand names Code numbersGE 30078JVC 30331Luxman 30165Marantz 30321Nakamichi 30321Optimus 30395Realistic 30395Sansui 30321Sony 30689Soundesign 30078, 30211Victor 30331Wards 30078, 30211Yamaha 30354RECEIVERSBrand names Code numbersADC 30531Aiwa 30189, 30121, 31641, 31388Alco 31390Anam 31609, 31074Apex Digital 31412Audiotronic 31189Audiovox 31390Bose 31229Cambridge Soundworks 31370Capetronic 30531Carver 31189, 30189Denon 31360Harman/Kardon 30110, 30189Integra 31298, 30135JBL 30110, 31306JVC 31374RECEIVERS (continued)Brand names Code numbersKenwood 31313, 31570, 30027KLH 31412, 31390Linn 30189Magnavox 31189, 31269, 30189, 30531, 31514Marantz 31189, 31269, 30039, 30189MCS 30039Mitsubishi 31393Onkyo 31298, 30135Optimus 31023, 31074, 30531Oritron 31497Panasonic 31518, 30039, 30309Philips 31189, 31269, 30189Pioneer 31023, 30531, 31384, 30150, 30014, 30630Polk Audio 30189Proscan 31254Quasar 30039RCA 31023, 31609, 31254, 31074, 31511, 31390, 30531Rio 31869Samsung 31295Sansui 30189Sonic Blue 31869Sony 31058, 31758, 31858Stereophonics 31023Sunfire 31313Teac 31390, 31074Technics 31518, 30039, 30309Thorens 31189Venturer 31390Wards 30189, 30014Yamaha 30176, 31331Zenith 31293D10-CHAPTER 7-1 6/14/04 6:25 PM Page 82
83CHAPTER 7Programming the remote control77DirecTV SATELLITE RECEIVERS Brand names Code numbersDirecTV 00001, 00002, 00003, 00004TELEVISIONBrand names Code numbersAdmiral 10093, 10463Advent 10761, 10783, 10842Aiko 10092Akai 10702, 10030, 10672Alaron 10179Albatron 10843, 10700Ambassador 10177America Action 10180Ampro 10751Anam 10180AOC 10030Apex Digital 10748, 10765Audiovox 10451, 10180, 10092Bell & Howell 10154, 10016Bradford 10180Broksonic 10236, 10463Candle 10030, 10056Carnivale 10030Carver 10054Celebrity 10000Celera 10765Changhong 10765Citizen 10060, 10030, 10056, 10092Clarion 10180Concerto 10056Contec 10180Craig 10180Crosley 10054Crown 10180Curtis Mathes 10047, 10054, 10154, 10451, 10093, 10060, 10702, 10030, 10145, 10166, 10056, 10016, 10466CXC 10180TELEVISION (continued)Brand names Code numbersDaewoo 10451, 11661, 10672, 10092Denon 10145Dumont 10017Durabrand 10180, 10178Dwin 10774, 10720Electroband 10000Emerson 10154, 10236, 10463, 10180, 10178, 10171, 10179, 10177Envision 10030Fisher 10154Fujitsu 10179, 10809, 10683, 10853Funai 10180, 10171, 10179Futuretech 10180Gateway 11756, 11755GE 10047, 10051, 10451, 10178, 10021, 11447Gibralter 10017, 10030GoldStar 10030, 10178Grunpy 10180, 10179Hallmark 10178Harley Davidson 10179Harman/Kardon 10054Harvard 10180Havermy 10093Hello Kitty 10451Himitsu 10180Hisense 10748Hitachi 10145, 10016, 10151, 10056Infinity 10054Inteq 10017JBL 10054JCB 10000Jensen 10761JVC 10053KEC 10180Kenwood 10030KLH 10765KTV 10180, 10030Logik 10016D10-CHAPTER 7-1 6/14/04 6:25 PM Page 83
84CHAPTER 7Programming the remote control77TELEVISION (continued)Brand names Code numbersLuxman 10056LXI 10047, 10054, 10154, 10156, 10178Magnavox 10054, 10030, 10706, 10179Majestic 10016Marantz 10054, 10030Matsushita 10250, 10650Megatron 10178, 10145Memorex 10154, 10250, 10463, 10150, 10178, 10179, 10016MGA 10150, 10030, 10178Midland 10047, 10017, 10051Minutz 10021Mitsubishi 10093, 10150, 11250, 10178Monivision 10843, 10700Motorola 10093MTC 10060, 10030, 10056Multitech 10180NAD 10156, 10178, 10866NEC 10030, 11704, 10056, 10704Nikko 10030, 10178, 10092Norcent 10748, 10824NTC 10092Onwa 10180Optimus 10154, 10250, 10166, 10650Optonica 10093Orion 10236, 10463, 10179Panasonic 10250, 10051, 10650Penney 10047, 10156, 10051, 10060, 10030, 10178, 10021Philco 10054, 10030Philips 10054, 10690Pilot 10030Pioneer 10166, 10866, 10679Portland 10092Prima 10761, 10783Princeton 10700Prism 10051TELEVISION (continued)Brand names Code numbersProscan 10047, 11447Proton 10178, 10466Pulsar 10017Quasar 10250, 10051, 10650RadioShack 10047, 10154, 10180, 10030, 10178, 10056RCA 10047, 10090, 10679, 11447Realistic 10154, 10180, 10030, 10178, 10056Runco 10017, 10030, 10603Sampo 10030, 11755Samsung 10060, 10702, 10030, 10178, 10814, 10766, 10056Sansui 10463Sanyo 10154Scotch 10178Scott 10236, 10180, 10178, 10179Sears 10047, 10054, 10154, 10156, 10178, 10171, 10056, 10179Sharp 10093, 10818, 10689, 10688, 10851Sheng Chia 10093Signature 10016Sony 10000, 10834Soundesign 10180, 10178, 10179Squareview 10171SSS 10180Starlite 10180Supreme 10000SVA 10748Sylvania 10054, 10030, 10171Symphonic 10180, 10171Tandy 10093Technics 10250, 10051Technol Ace 10179Techwood 10051, 10056Teknika 10054, 10180, 10150, 10060, 10092, 10016, 10179, 10056Telefunken 10702, 10056D10-CHAPTER 7-1 6/14/04 6:25 PM Page 84
85CHAPTER 7Programming the remote control77TELEVISION (continued)Brand names Code numbersTMK 10178, 10056, 10177TNCi 10017Toshiba 10154, 10156, 10060, 10650, 11704, 10845TVS 10463Vector Research 10030Victor 10053Vidikron 10054Vidtech 10178Viewsonic 11755Wards 10054, 10030, 10178, 10866, 10016, 10179, 10021, 10056Waycon 10156White Westinghouse 10463Yamaha 10030Zenith 10017, 10463, 10178, 10092, 10016VCRBrand names Code numbersAdmiral 20048, 20209Adventura 20000Aiko 20278Aiwa 20037, 20000America Action 20278American High 20035Asha 20240Audiovox 20037, 20278Beaumark 20240Bell & Howell 20104Broksonic 20184, 20121, 20209, 20002, 21479, 20479Calix 20037Canon 20035Carver 20081CCE 20072, 20278Citizen 20037, 20278, 21278Colt 20072Craig 20037, 20047, 20240, 20072VCR (continued)Brand names Code numbersCurtis Mathes 20060, 20035, 20162, 21035Cybernex 20240Daewoo 20045, 20278, 21278Denon 20042Durabrand 20039, 20038Dynatech 20000Electrohome 20037Electrophonic 20037Emerex 20032Emerson 20037, 20184, 20000, 20121, 20043, 20209, 20002, 20278, 21278, 20479, 21479Fisher 20047, 20104Fuji 20035, 20033Funai 20000Garrard 20000GE 20060, 20035, 20240, 21060, 21035, 20807Go Video 20432GoldStar 20037, 20038, 21237Gradiente 20000Harley Davidson 20000Harman/Kardon 20081, 20038Harwood 20072HI-Q 20047Hitachi 20000, 20042Hughes Network Systems 20042JVC 20067KEC 20037, 20278Kenwood 20067, 20038KLH 20072Kodak 20035, 20037Lloyd's 20000Logik 20072LXI 20037Magnasonic 21278Magnavox 20035, 20039, 20081, 20000, 21781Magnin 20240Marantz 20035, 20081Marta 20037D10-CHAPTER 7-1 6/14/04 6:25 PM Page 85
86CHAPTER 7Programming the remote control77VCR (continued)Brand names Code numbersMatsushita 20035, 20162MEI 20035Memorex 20035, 20162, 20037, 20048, 20039, 20047, 20240, 20000, 20104, 20209, 20479, 21237MGA 20240, 20043MGN Technology 20240Minolta 20042Mitsubishi 20067, 20043, 20807Motorola 20035, 20048MTC 20240, 20000Multitech 20000, 20072NEC 20104, 20067, 20038Nikko 20037Noblex 20240Olympus 20035Optimus 21062, 20162, 20037, 20048, 20104, 20432Orion 20184, 20209, 20002, 21479, 20479Panasonic 21062, 20035, 20162, 20616, 20225, 21035Penney 20035, 20037, 20240, 20042, 20038, 21237, 21035Pentax 20042Philco 20035Philips 20035, 20081, 20618Pilot 20037Pioneer 20067Polk Audio 20081Profitronic 20240Proscan 20060, 21060Protec 20072Pulsar 20039Quasar 20035, 20162, 21035RadioShack 20000Radix 20037Randex 20037RCA 20060, 20240, 20042, 20807, 21060, 21035, 20880VCR (continued)Brand names Code numbersRealistic 20035, 20037, 20048, 20047, 20000, 20104ReplayTV 20616Runco 20039Samsung 20240, 20045, 21014Sanky 20048, 20039Sansui 20000, 20067, 20209, 21479, 20479Sanyo 20047, 20240, 20104Scott 20184, 20045, 20121, 20043Sears 20035, 20037, 20047, 20000, 20042, 20104, 21237Sharp 20048, 20807Shintom 20072Shogun 20240Singer 20072Sonic Blue 20616Sony 20035, 20032, 20033, 20000, 21232, 20636STS 20042Sylvania 20035, 20081, 20000, 20043, 21781Symphonic 20000Teac 20000Technics 20035, 20162Teknika 20035, 20037, 20000Thomas 20000Tivo 20636, 20618TMK 20240Toshiba 20045, 20043, 21145Totevision 20037, 20240Unitech 20240Vector 20045Vector Research 20038Video Concepts 20045Videomagic 20037Videosonic 20240Villain 20000Wards 20060, 20035, 20048, 20047, 20081, 20240, 20000, 20042, 20072D10-CHAPTER 7-1 6/14/04 6:25 PM Page 86
87CHAPTER 7Programming the remote control77VCR (continued)Brand names Code numbersWhite Westinghouse 20209, 20072XR-1000 20035, 20000, 20072Yamaha 20038Zenith 20039, 20033, 20000, 20209, 20479, 21479PERSONAL VIDEO RECORDERS (PVR)Brand names Code numbersPanasonic 20616Philips 20618ReplayTV 20616Sonic Blue 20616Sony 20636Tivo 20618, 20636DIGITAL VIDEO DISC (DVD)Brand names Code numbersAllegro 20869Apex Digital 20672, 20717, 21100, 20794, 21061, 20755, 20830, 20796Blaupunkt 20717Blue Parade 20571Broksonic 20695CineVision 20876Curtis Mathes 21087CyberHome 20816, 21023Daewoo 20784Denon 20490DVD2000 20521Emerson 20591, 20675, 20821Enterprise 20591Fisher 20670Funai 20675GE 20522, 20815, 20717Go Video 20783, 20715Greenhill 20717Hitachi 20573, 20664Hiteker 20672Initial 20717DIGITAL VIDEO DISC (DVD) (continued)Brand names Code numbersJVC 20558, 20623, 20867Kenwood 20490, 20534KLH 20717, 21020Koss 20651Lasonic 20798Magnavox 20503, 20675Marantz 20539Memorex 20695Microsoft 20522Mintek 20839, 20717Mitsubishi 21521, 20521Nesa 20717Norcent 21003Onkyo 20503Oritron 20651Panasonic 20490, 21362Philips 20503, 20539, 20646, 20854Pioneer 20525, 20571Polk Audio 20539Proscan 20522Qwestar 20651RCA 20522, 20571, 20717, 21022, 20822Rio 20869Rotel 20623Samsung 20573, 20820Sansui 20695Sanyo 20670, 20695Sharp 20630Shinsonic 20533, 20839Sonic Blue 20869Sony 20533, 20864, 21033Sylvania 20821, 20675Symphonic 20675Technics 20490Theta Digital 20571Toshiba 20503, 21045, 20695Urban Concepts 20503Xbox 20522Yamaha 20490, 20539, 20545Zenith 20503, 20591, 20869D10-CHAPTER 7-1 6/14/04 6:25 PM Page 87
88APPENDIXTroubleshooting and specificationsAAAppendix: Troubleshooting and specificationsUse the tips below to help solve any problems you have with the DIRECTV®Receiver:TroubleshootingQ I have no picture and no sound andthe POWER light does not light.I have sound but no picture.I have picture but no sound.I have no picture and no sound.I have a frozen screen and thePOWER button doesn’t work.AMake sure your DIRECTV®Receiver is plugged into aworking power outlet. If the outlet is connected, makesure it turned on. If your DIRECTV®Receiver is pluggedinto a power strip, make sure it is plugged in andturned on. Check the batteries in the remote control.Make sure your TV input (A/V mode) is set properly.Make sure the A/V cables are properly connected.Make sure the TV is not being muted.Make sure the TV is turned on. Make sure yourDIRECTV®Receiver is turned on. Make sure your AccessCard is inserted properly into your receiver. Check thesignal strength from the satellite (see Checking the satellite signal strength in Chapter 3). Make sure thecoaxial cable is properly connected to the satellite dish.Check the connections between your DIRECTV®Receiverand your TV. Turn your receiver off, unplug it, wait 10 to 20 seconds,then plug it back in, and turn it on.Unplug your receiver for 10 to 20 seconds; then plug itback in and turn it on. Check the batteries in the remotecontrol.(continued...)D10-CHAPTER 7-1 6/14/04 6:25 PM Page 88
89APPENDIXTroubleshooting and specificationsAAQ I cannot view a program.I cannot purchase a pay per viewprogram.I forgot my password.AMake sure your subscription includes the channel youwant to watch. Call your service provider if you are notsure. Make sure your system is not locked by looking forthe locked icon ( ) in the channel banner.It may be too late to purchase the program. Try purchasing another showing of the same program.Make sure the telephone line is properly connected.If your system is locked, make sure the purchase doesnot exceed your spending or rating limit. Your AccessCard may be full. Call your service provider for assistance.If you have forgotten your password, call your serviceprovider for assistance.D10-CHAPTER 7-1 6/14/04 6:25 PM Page 89
90APPENDIXTroubleshooting and specificationsAASpecificationsHere are the technical specifications for the DIRECTV®Receiver.Power supplyPhysical SpecificationVideo DecoderAudio DecoderInput Voltage AC 120V, 60Hz (SMPS type)Power Consumption 24W maxAudio Decoding MPEG I Layer IISampling Frequency 48 kHzSize (W X H X D) 12.2 in.(W) X 2.24 in.(H) X 8.11 in.(D)(310mm x 56.8mm x 206mm)Weight (Net) 1.4 KgWeight (Gross) 3.0 KgOperation Temp +32° F (0° C) to +104° F (+40° C)Storage Temp -30° F (-30° C) to +150° F (+60° C)Transport stream MPEG-2 ISO/IEC 13818D10-CHAPTER 7-1 6/14/04 6:25 PM Page 90
91APPENDIXTroubleshooting and specificationsAAInput/Output InterfaceAccessoriesSpecifications are subject to change without notice.LNB 1 input (SATELLITE IN)ANT input 1 input (AIR IN)TV output TV outVideo output 2 RCA / Cinch1 S-VideoAudio output 4 RCA / Cinch (2 pairs X Left & Right)Access Card 1 Access Card slotCables: 1 power cord1 phone cable1 A/V (RCA) cable1 S-VIDEO cableRemote control 1 universal remote control (with 2 batteries)Card 1 Conditional Access CardManual 1 Owner’s manualD10-CHAPTER 7-1 6/14/04 6:25 PM Page 91

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