Samsung Electronics Co ML2510 Laser Printer User Manual ML 25xx

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Document ID	630173
Application ID	gQKV1L2S3orsv0W+y1+qfw==
Document Description	Users Manual 1
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	272.31kB (3403916 bits)
Date Submitted	2006-02-20 00:00:00
Date Available	2006-02-20 00:00:00
Creation Date	2006-02-16 12:06:48
Producing Software	Acrobat Distiller 7.0.5 (Windows)
Document Lastmod	2006-02-16 12:07:06
Document Title	ML-25xx.book
Document Creator	FrameMaker 7.1
Document Author:	BH

This manual is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not
responsible for any direct or indirect damages, arising from or related to the use of this manual.
© 2006 Samsung Electronics Co., Ltd. All rights reserved.
• ML-2510, ML-2570, and ML-2571N are model names of Samsung Electronics Co., Ltd.
• Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd.
• Centronics is a trademark of Centronics Data Computer Corporation.
• IBM and IBM PC are trademarks of International Business Machines Corporation.
• PCL and PCL 6 are trademarks of Hewlett-Packard company.
• Microsoft, Windows, Windows 98, Windows Me, Windows 2000, Windows NT 4.0, Windows XP, and Windows 2003 are registered trademarks of
Microsoft Corporation.
• PostScript 3 is a trademark of Adobe System, Inc.
• UFST® and MicroType™ are registered trademarks of Monotype Imaging Inc.
• TrueType, LaserWriter, and Macintosh are trademarks of Apple Computer, Inc.
• All other brand or product names are trademarks of their respective companies or organizations.
Contact SAMSUNG WORLD WIDE
If you have any comments or questions regarding Samsung products,
contact the SAMSUNG customer care center.
Country
CANADA
Customer Care Center
Web Site
Country
Customer Care Center
Web Site
ITALIA
199 153 153
www.samsung.com/it
LUXEMBURG
02 261 03 710
www.samsung.lu
NETHERLANDS
0900 20 200 88
(€ 0,10/min)
www.samsung.com/nl
NORWAY
231 627 22
www.samsung.com/no
POLAND
0 801 801 881
www.samsung.com/pl
PORTUGAL
80 8 200 128
www.samsung.com/pt
SLOVAKIA
0850 123 989
www.samsung.com/sk
SPAIN
902 10 11 30
www.samsung.com/es
SWEDEN
08 585 367 87
www.samsung.com/se
U.K
0870 242 0303
www.samsung.com/uk
RUSSIA
8-800-200-0400
www.samsung.ru
UKRAINE
8-800-502-0000
www.samsung.com/ur
AUSTRALIA
1300 362 603
www.samsung.com/au
CHINA
800-810-5858
010- 6475 1880
www.samsung.com.cn
1-800-SAMSUNG
(7267864)
www.samsung.com/ca
01-800-SAMSUNG
(7267864)
www.samsung.com/mx
U.S.A
1-800-SAMSUNG
(7267864)
www.samsung.com
ARGENTINE
0800-333-3733
www.samsung.com/ar
BRAZIL
0800-124-421
www.samsung.com/br
CHILE
800-726-7864 (SAMSUNG)
www.samsung.com/cl
COSTA RICA
0-800-507-7267
www.samsung.com/latin
ECUADOR
1-800-10-7267
www.samsung.com/latin
EL SALVADOR
800-6225
www.samsung.com/latin
GUATEMALA
1-800-299-0013
www.samsung.com/latin
JAMAICA
1-800-234-7267
www.samsung.com/latin
PANAMA
800-7267
www.samsung.com/latin
PUERTO RICO
1-800-682-3180
www.samsung.com/latin
HONG KONG
2862 6001
www.samsung.com/hk
REP.
DOMINICA
1-800-751-2676
www.samsung.com/latin
INDIA
3030 8282
1600 1100 11
www.samsung.com/in
TRINIDAD &
TOBAGO
1-800-7267-864
www.samsung.com/latin
INDONESIA
0800-112-8888
www.samsung.com/id
VENEZUELA
1-800-100-5303
www.samsung.com/latin
JAPAN
0120-327-527
www.samsung.com/jp
BELGIUM
02 201 2418
www.samsung.com/be
MALAYSIA
1800-88-9999
www.samsung.com/my
CZECH
REPUBLIC
844 000 844
www.samsung.com/cz
PHILIPPINES
1800-10-SAMSUNG
(7267864)
www.samsung.com/ph
DENMARK
38 322 887
www.samsung.com/dk
SINGAPORE
1800-SAMSUNG (7267864)
www.samsung.com/sg
FINLAND
09 693 79 554
www.samsung.com/fi
THAILAND
www.samsung.com/th
FRANCE
08 25 08 65 65
(€ 0,15/min)
www.samsung.com/fr
1800-29-3232
02-689-3232
TAIWAN
0800-329-999
www.samsung.com/tw
GERMANY
01805 - 121213
(€ 0,12/min)
www.samsung.de
VIETNAM
1 800 588 889
www.samsung.com/vn
SOUTH AFRICA
0860 7267864 (SAMSUNG)
www.samsung.com/za
HUNGARY
06 40 985 985
www.samsung.com/hu
U.A.E
800SAMSUNG (7267864)
www.samsung.com/mea
MEXICO
CONTENTS
1. Introduction
Special features ......................................................................................................................................................
Printer overview ......................................................................................................................................................
Control panel overview ............................................................................................................................................
Finding more information ........................................................................................................................................
Selecting a location .................................................................................................................................................
1.1
1.2
1.3
1.3
1.4
2. Basic setup
Printing a demo page .............................................................................................................................................. 2.1
Using toner save mode ........................................................................................................................................... 2.1
3. Software overview
Supplied software .................................................................................................................................................... 3.1
Printer driver features .............................................................................................................................................. 3.2
System requirements .............................................................................................................................................. 3.2
4. Network setup
Introduction ............................................................................................................................................................. 4.1
Supported operating systems ................................................................................................................................. 4.1
Installing an external wired network interface server .............................................................................................. 4.2
5. Loading print media
Selecting print media ............................................................................................................................................... 5.1
Loading paper ......................................................................................................................................................... 5.4
Knowing an output location ..................................................................................................................................... 5.6
6. Basic printing
Printing a document ................................................................................................................................................ 6.1
Canceling a print job ............................................................................................................................................... 6.1
7. Ordering supplies and accessories
Toner cartridge ........................................................................................................................................................ 7.1
Accessory ................................................................................................................................................................ 7.1
How to purchase ..................................................................................................................................................... 7.1
8. Maintenance
Cleaning the printer .................................................................................................................................................
Maintaining the toner cartridge ................................................................................................................................
Printing a configuration page ..................................................................................................................................
Maintenance parts ...................................................................................................................................................
8.1
8.3
8.5
8.5
9. Troubleshooting
Clearing paper jams ................................................................................................................................................ 9.1
Troubleshooting checklist ........................................................................................................................................ 9.4
Understanding the LEDs ......................................................................................................................................... 9.4
Solving general printing problems ........................................................................................................................... 9.5
Solving print quality problems ................................................................................................................................. 9.7
Common Windows problems .................................................................................................................................. 9.9
Common PostScript problems ................................................................................................................................ 9.9
Common Linux problems ...................................................................................................................................... 9.10
Common Macintosh problems .............................................................................................................................. 9.11
10. Specifications
Printer specifications ............................................................................................................................................. 10.1
Important Precautions and Safety Information
16 If you continuously print multiple pages, the surface of the output tray may become
hot. Be careful not to touch the surface, and keep children away from the surface.
When using this machine, these basic safety precautions should always be followed to
reduce risk of fire, electric shock, and injury to people:
Read and understand all instructions.
Use common sense whenever operating electrical appliances.
Follow all warnings and instructions marked on the machine and in the literature
accompanying the machine.
If an operating instruction appears to conflict with safety information, heed the
safety information. You may have misunderstood the operating instruction. If you
cannot resolve the conflict, contact your sales or service representative for
assistance.
17 SAVE THESE INSTRUCTIONS.
Environmental and Safety Consideration
Laser Safety Statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR,
chapter 1 Subchapter J for Class I(1) laser products, and elsewhere, is certified as a
Class I laser product conforming to the requirements of IEC 825.
Class I laser products are not considered to be hazardous. The laser system and printer
are designed so there is never any human access to laser radiation above a Class I level
during normal operation, user maintenance, or prescribed service condition.
Unplug the machine from the AC wall socket before cleaning. Do not use liquid or
aerosol cleaners. Use only a damp cloth for cleaning.
Do not place the machine on an unstable cart, stand or table. It may fall, causing
serious damage.
Your machine should never be placed on, near or over a radiator, heater, air
conditioner or ventilation duct.
Do not allow anything to rest on the power cable. Do not locate your machine
where the cords will be abused by persons walking on them.
Do not overload wall outlets and extension cords. This can diminish performance,
and may result in the risk of fire or electric shock.
WARNING
Never operate or service the printer with the protective cover removed from Laser/
Scanner assembly. The reflected beam, although invisible, can damage your eyes.
When using this product, these basic safety precautions should always be followed to
reduce risk of fire, electric shock, and injury to persons:
10 Do not allow pets to chew on the AC power or PC interface cords.
11 Never push objects of any kind into the machine through case or cabinet
openings. They may touch dangerous voltage points, creating a risk of fire or
shock. Never spill liquid of any kind onto or into the machine.
12 To reduce the risk of electric shock, do not disassemble the machine. Take it to a
qualified service technician when repair work is required. Opening or removing
covers may expose you to dangerous voltages or other risks. Incorrect reassembly
could cause electric shock when the unit is subsequently used.
13 Unplug the machine from the PC and AC wall outlet, and refer servicing to
qualified service personnel under the following conditions:
• When any part of the power cord, plug, or connecting cable is damaged or
frayed.
• If liquid has been spilled into the machine.
• If the machine has been exposed to rain or water.
• If the machine does not operate properly after instructions have been followed.
• If the machine has been dropped, or the cabinet appears damaged.
• If the machine exhibits a sudden and distinct change in performance.
Ozone Safety
During normal operation, this machine produces ozone. The ozone
produced does not present a hazard to the operator. However, it is
advisable that the machine be operated in a well ventilated area.
If you need additional information about ozone, please contact your
nearest Samsung dealer.
14 Adjust only those controls covered by the operating instructions. Improper
adjustment of other controls may result in damage, and may require extensive
work by a qualified service technician to restore the machine to normal operation.
Power Saver
15 Avoid using this machine during a lightning storm. There may be a remote risk of
electric shock from lightning. If possible, unplug the AC power for the duration of
the lightning storm.
This printer contains advanced energy conservation technology that reduces power
consumption when it is not in active use.
When the printer does not receive data for an extended period of time, power
consumption is automatically lowered.
Recycling
Canadian Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the interference-causing equipment standard entitled
“Digital Apparatus”, ICES-003 of the Industry and Science Canada.
Please recycle or dispose of packaging materials for this product in
an environmentally responsible manner.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux
appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur:
“Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.
Correct Disposal of This Product (Waste Electrical &
Electronic Equipment)
United States of America
(Applicable in the European Union and other European countries with
separate collection systems)
Federal Communications Commission (FCC)
Intentional emitter per FCC Part 15
This marking shown on the product or its literature, indicates that it
should not be disposed with other household wastes at the end of its
working life. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, please separate this from
other types of wastes and recycle it responsibly to promote the
sustainable reuse of material resources.
Low power, Radio LAN type devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your
printer system. This section is only applicable if these devices are present. Refer to the
system label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in the United
States of America if an FCC ID number is on the system label.
Household users should contact either the retailer where they purchased this product,
or their local government office, for details of where and how they can take this item for
environmentally safe recycling.
The FCC has set a general guideline of 20 cm (8 inches) separation between the device
and the body, for use of a wireless device near the body (this does not include
extremities). This device should be used more than 20 cm (8 inches) from the body
when wireless devices are on. The power output of the wireless device (or devices),
which may be embedded in your printer, is well below the RF exposure limits as set by
the FCC.
Business users should contact their supplier and check the terms and conditions of the
purchase contract. This product should not be mixed with other commercial wastes for
disposal.
Radio Frequency Emissions
This transmitter must not be collocated or operation in conjunction with any other
antenna or transmitter.
FCC Regulations
Operation of this device is subject to the following two conditions:(1) This device may
not cause harmful interference, and(2) this device must accept any interference
received, including interference that may cause undesired operation of the device.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
Wireless devices are not user serviceable. Do not modify them in any way.
Modification to a wireless device will void the authorization to use it.
Contact manufacturer for service.
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that
may cause undesired operation.
FCC Statement for Wireless LAN use:
This device has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
“While installing and operating this transmitter and antenna combination
the radio frequency exposure limit of 1mW/cm2 may be exceeded at
distances close to the antenna installed. Therefore, the user must maintain
a minimum distance of 20cm from the antenna at all times. This device can
not be colocated with another transmitter and transmitting antenna.”
Declaration of Conformity (European Countries)
Approvals and Certifications
The CE marking applied to this product symbolises Samsung
Electronics Co., Ltd. Declaration of Conformity with the following
applicable 93/68/EEC Directives of the European Union as of the
dates indicated:
CAUTION: Changes or modifications not expressly approved by the manufacturer
January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member
states related to low voltage equipment.
responsible for compliance could void the user’s authority to operate the equipment.
January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the laws
of the Member States related to electromagnetic compatibility.
ii
March 9, 1999: Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual recognition of their conformity.
Regulatory Compliance Statements
A full declaration, defining the relevant Directives and referenced standards can be
obtained from your Samsung Electronics Co., Ltd. representative.
Wireless Guidance
Low power, Radio LAN type devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your
printer system. The following section is a general overview of considerations while
operating a wireless device.
EC Certification
Certification to 1999/5/EC Radio Equipment & Telecommunications
Terminal Equipment Directive (FAX)
Additional limitations, cautions, and concerns for specific countries are listed in the
specific country sections (or country group sections). The wireless devices in your
system are only qualified for use in the countries identified by the Radio Approval Marks
on the system rating label. If the country you will be using the wireless device in, is not
listed, please contact your local Radio Approval agency for requirements. Wireless
devices are closely regulated and use may not be allowed.
This Samsung product has been self-certified by Samsung for pan-European single
terminal connection to the analogue public switched telephone network (PSTN) in
accordance with Directive 1999/5/EC. The product has been designed to work with the
national PSTNs and compatible PBXs of the European countries:
The power output of the wireless device or devices that may be embedded in your
printer is well below the RF exposure limits as known at this time. Because the wireless
devices (which may be embedded into your printer) emit less energy than is allowed in
radio frequency safety standards and recommendations, manufacturer believes these
devices are safe for use. Regardless of the power levels, care should be taken to
minimize human contact during normal operation.
In the event of problems, you should contact the Euro QA Lab of Samsung Electronics
Co., Ltd. in the first instance.
The product has been tested against TBR21 and/or TBR 38. To assist in the use and
application of terminal equipment which complies with this standard, the European
Telecommunication Standards Institute (ETSI) has issued an advisory document (EG
201 121) which contains notes and additional requirements to ensure network
compatibility of TBR21 terminals. The product has been designed against, and is fully
compliant with, all of the relevant advisory notes contained in this document.
As a general guideline, a separation of 20 cm (8 inches) between the wireless device
and the body, for use of a wireless device near the body (this does not include
extremities) is typical. This device should be used more than 20 cm (8 inches) from the
body when wireless devices are on and transmitting.
European Radio Approval Information (for products fitted with EUapproved radio devices)
This transmitter must not be collocated or operation in conjunction with any other
antenna or transmitter.
This Product is a printer; low power, Radio LAN type devices (radio frequency (RF)
wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be
present (embedded) in your printer system which is intended for home or office use. This
section is only applicable if these devices are present. Refer to the system label to verify
the presence of wireless devices.
Some circumstances require restrictions on wireless devices. Examples of common
restrictions are listed below:
Radio frequency wireless communication can interfere with equipment on
commercial aircraft. Current aviation regulations require wireless devices
to be turned off while traveling in an airplane. IEEE 802.11 (also known as
wireless Ethernet) and Bluetooth communication devices are examples of
devices that provide wireless communication.
Wireless devices that may be in your system are only qualified for use in the European
Union or associated areas if a CE mark with
a Notified Body Registration Number
and the Alert Symbol is on the system label.
The power output of the wireless device or devices that may be embedded in you printer
is well below the RF exposure limits as set by the European Commission through the
R&TTE directive.
In environments where the risk of interference to other devices or services
is harmful or perceived as harmful, the option to use a wireless device may
be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable
gas laden atmospheres are limited examples where use of wireless
devices may be restricted or eliminated. When in environments where you
are uncertain of the sanction to use wireless devices, ask the applicable
authority for authorization prior to use or turning on the wireless device.
European States qualified under wireless approvals:
EU
Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland,
France (with frequency restrictions), Germany, Greece, Hungary,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands,
Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and the U.K.
EEA/EFTA countries
Every country has different restrictions on the use of wireless devices.
Since your system is equipped with a wireless device, when traveling
between countries with your system, check with the local Radio Approval
authorities prior to any move or trip for any restrictions on the use of a
wireless device in the destination country.
Iceland, Liechtenstein, Norway and Switzerland
European States with restrictions on use:
EU
If your system came equipped with an internal embedded wireless device,
do not operate the wireless device unless all covers and shields are in
place and the system is fully assembled.
In France, the frequency range is restricted to 2446.5-2483.5 MHz for
devices above 10 mW transmitting power such as wireless
EEA/EFTA countries
No limitations at this time.
Wireless devices are not user serviceable. Do not modify them in any way.
Modification to a wireless device will void the authorization to use it. Please
contact manufacturer for service.
Only use drivers approved for the country in which the device will be used.
See the manufacturer System Restoration Kit, or contact manufacturer
Technical Support for additional information.
iii
Replacing the Fitted Plug (for UK Only)
IMPORTANT
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has
a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13
amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover, do
not use the plug until you have another fuse cover.
Please contact the people from you purchased the machine.
The 13 amp plug is the most widely used type in the UK and should be suitable.
However, some buildings (mainly old ones) do not have normal 13 amp plug sockets.
You need to buy a suitable plug adaptor. Do not remove the moulded plug.
WARNING
If you cut off the moulded plug, get rid of it straight away.
You cannot rewire the plug and you may receive an electric shock if you
plug it into a socket.
IMPORTANT
WARNING:
You must earth this machine.
The wires in the mains lead have the following color code:
• Green and Yellow:
Earth
• Blue:
Neutral
• Brown:
Live
If the wires in the mains lead do not match the colors marked in your plug, do the
following:
You must connect the green and yellow wire to the pin marked by the letter “E” or by the
safety ‘Earth symbol’ or colored green and yellow or green.
You must connect the blue wire to the pin which is marked with the letter “N” or colored
black.
You must connect the brown wire to the pin which is marked with the letter “L” or colored
red.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
iv
1 Introduction
Special features
Your new printer is equipped with several special features that improve
the print quality. You can:
Congratulations on the purchase of your printer!
This chapter includes:
•
Special features
•
Printer overview
•
Control panel overview
•
Finding more information
•
Selecting a location
Print with excellent quality and high speed
• You can print up to 1200 x 1200 dpi effective
output (ML-2570, ML-2571N) or 1200 x 600 dpi
effective output (ML-2510). See the Software
Section.
• Your printer prints A4-sized paper at up to 24 ppma
and letter-sized paper at up to 25 ppm.
Handle paper flexibly
• Manual tray supports one sheet of envelopes,
labels, transparencies, custom-sized materials,
postcards and heavy paper.
• Standard 250-sheet tray supports plain paper.
• 100-sheet output tray supports convenient access.
Create professional documents
• Print Watermarks. You can customize your
documents with words, such as “Confidential.” See
the Software Section.
• Print Posters. The text and pictures of each page
of your document are magnified and printed across
the sheet of paper and can then be taped together
to form a poster. See the Software Section.
Save time and money
• Your printer allows you to use toner save mode to
save toner. See the Software Section.
• You can print on both sides of the paper manually
to save paper [Double-side Printing (Manual)].
• You can print multiple pages on a single sheet of
paper to save paper (N-Up printing). See the
Software Section.
• You can use preprinted forms and letterhead with
plain paper. See the Software Section.
• Your printer automatically conserves electricity
by substantially reducing power consumption when
not in use.
Expand the printer capacity
• A Network interface enables network printing. You
can buy and add an external wired network
interface server to the ML-2510 and ML-2570. The
ML-2571N comes with a built-in network interface,
10/100 Base TX.
a. pages per minute
1.1

Print in various environments
Printer overview
• A PostScript 3 Emulation* (PS) enables PS printing in the ML-2570
and ML-2571N.
Front view
* Zoran IPS Emulation compatible with PostScript 3
• © Copyright 1995-2005, Zoran Corporation.
All rights reserved. Zoran, the Zoran logo,
IPS/PS3 and OneImage are trademarks of
Zoran Corporation.
* 136 PS3 fonts
• Contains UFST and MicroType from Monotype Imaging Inc.
• You can print in Windows 98/Me/NT 4.0/2000/XP/2003.
• Your printer is compatible with Linux and Macintosh.
• Your printer comes with both Parallel and USB interfaces.
• You can also use a Network interface. The ML-2571N comes with
a built-in network interface, 10/100 Base TX. However, you need to
buy and install the external wired network interface server to the
ML-2510 and ML-2570.
Printer features
The table below lists a general overview of features supported by your
printer.
(I: Installed, O: Option, NA: Not Available)
Features
ML-2510
ML-2570
ML-2571N
USB 2.0
(USB 1.1)
Network Interface
(Ethernet 10/100 Base TX)
(External)
(External)
PCL Emulation
NA
PostScript Emulation
NA
IEEE 1284 Parallel
* The figure above shows an ML-2571N.
1.2
output tray
manual tray
top cover
standard tray
control panel
paper length guide
front cover
paper width guide
output tray extension

Rear view
Finding more information
You can find information for setting up and using your printer from the
following resources, either printed or onscreen.
Quick Install
Guide
Provides information on setting up your
printer, therefore, be sure to follow the
instructions in the guide to get the printer
ready.
Online User’s
Guide
Provides you with step-by-step instructions for
using your printer’s full features, and contains
information for maintaining your printer,
troubleshooting, and installing accessories.
This user’s guide also contains a Software
Section providing you with information on how
to print documents with your printer on various
operating systems, and how to use the
supplied software utilities.
* The figure above shows an ML-2571N.
parallel port
power receptacle
USB port
power switch
network port
Note
• You can access the user’s guides in
other languages from the Manual
folder on the printer driver CD.
Network Printer
User’s Guide
Contained on the network utilities CD,
provides you with information on setting up
and connecting your printer to a network.
Printer Driver
Help
Provides you with help information on printer
driver properties and instructions for setting up
the properties for printing. To access a printer
driver help screen, click Help from the printer
properties dialog box.
Samsung
Website
If you have Internet access, you can get help,
support, printer drivers, manuals, and order
information from the Samsung website,
www.samsungprinter.com.
Control panel overview
Error: Indicates the status of your printer. See page 9.4.
Online: Indicates the status of your printer. See page 9.4.
Cancel: Prints a demo page or configuration page.
Cancels the print job.
Makes the printer pick up the print media.
1.3

Selecting a location
Select a level, stable place with adequate space for air circulation. Allow
extra space for opening covers and trays.
The area should be well-ventilated and away from direct sunlight or
sources of heat, cold, and humidity. Do not set the printer close to the
edge of your desk or table.
Clearance space
Front: 482.6 mm
(enough space so that
tray can be opened)
Back: 100 mm (enough
space for ventilation)
Right: 100 mm (enough
space for ventilation)
Left: 100 mm (enough
space for ventilation)
1.4

2 Basic setup
Printing a demo page
After setting up your printer, print a demo page to make sure that the
printer is operating correctly.
This chapter includes:
•
Printing a demo page
•
Using toner save mode
Press and hold the Cancel button for about 2 seconds.
A demo page prints out.
Using toner save mode
Toner save mode allows the printer to use less toner on each page.
Activating this mode extends the life of your toner cartridge and reduces
your cost per page beyond what one would experience in the normal
mode, but it reduces print quality. This setting is not available with the
1200dpi (Best) setting.
You can set the toner save mode from the printer properties window on
your printer driver. See the Software Section.
2.1

3 Software overview
Supplied software
You must install the printer software using the supplied CDs after you
have set up your printer and connected it to your computer.
This chapter gives you an overview of the software that comes with your
printer. Further details about installing and using the software are
explained in the Software Section.
Each CD provides you with the following software:
This chapter includes:
•
Supplied software
•
Printer driver features
•
System requirements
CD
printer
software
CD
network
utilities
CD
(ML-2571N
only)
3.1

Contents
Windows
• Printer driver: Use this driver to take
full advantage of your printer’s
features.
• Smart Panel: This program allows
you to monitor the printer’s status and
alerts you when an error occurs during
printing.
• Printer Settings Utility: This program
is automatically installed when you
install the Smart Panel.
• PCL6 driver: Use this driver to print
documents in the PCL6, PCL5e
language. (ML-2570, ML-2571N only)
• Postscript Printer Description
(PPD) file: Use the PostScript driver to
print documents with complex fonts
and graphics in the PostScript
language. (ML-2570, ML-2571N only)
• User’s Guide in PDF
Linux
• Printer driver: Use this driver to run
your printer from a Linux computer
and print documents.
• Smart Panel: This program allows
you to monitor the printer’s status and
alerts you when an error occurs during
printing.
Macintosh
• Postscript Printer Description
(PPD) file: Use this file to run your
printer from a Macintosh computer
and print documents. (ML-2570, ML2571N only)
• Smart Panel: This program allows
you to monitor the printer’s status and
alerts you when an error occurs during
printing.
Windows
• SyncThru™ Web Admin Service:
Use this web-based program to
remotely manage, monitor, and
troubleshoot network printers.
• Set IP: Use this program to set your
printer’s TCP/IP addresses.
• Network Printer User’s Guide in
PDF
Printer driver features
System requirements
Your printer drivers support the following standard features:
• Paper source selection
Before you begin, ensure that your system meets the following
requirements:
• Paper size, orientation and type
Windows
• Number of copies
Item
In addition, you can use various special printing features. The following
table shows a general overview of features supported by your printer
drivers:
Feature
SPL (Samsung
Printer Language)
PCL 6
PostScript
Windows
Linux
Windows
Windows
Macintosh
Toner save
Print
quality
option
Poster
printing
Multiple
pages per
sheet
(N-up)
(2, 4)
Fit to page
printing
Scale
printing
Watermark
Overlay
Recommended
Operating
system
Windows 98/Me/NT 4.0/2000/XP/2003
CPU
Windows 98/
Me/NT 4.0/2000
Pentium II
400 MHz or
higher
Pentium III
933 MHz
Windows XP/
2003
Pentium III
933 MHz or
higher
Pentium IV
1 GHz
Windows 98/
Me/NT 4.0/2000
64 MB or more
128 MB
Windows XP/
2003
128 MB or more
256 MB
Windows 98/
Me/NT 4.0/2000
300 MB or more
1 GB
Windows XP/
2003
1 GB or more
5 GB
RAM
Requirements
Free disk
space
Internet
Explorer
5.0 or higher
Note
• For Windows NT 4.0/2000/XP/2003, users who have an
administrator right can install the software.
Note
• Overlay is not supported in Windows NT 4.0.
3.2

Linux
Item
Requirements
Operating system
Various Linux OS including
• Red Hat 8 ~ 9
• Fedora Core 1 ~ 3
• Mandrake 9.2 ~ 10.1
• SuSE 8.2 ~ 9.2
Processor
Pentium IV 1 GHz or higher
RAM
256 MB or higher
Free disk page
1 GB or higher
Software
•
•
•
•
Linux Kernel 2.4 or higher
Glibc 2.2 or higher
CUPS
SANE
Macintosh
Item
Requirements
Operating system
Macintosh 10.3 (ML-2510), 8.6 ~ 9.2 and
10.1 ~ 10.4 (ML-2570, ML-2571N)
RAM
128 MB
Free disk space
200 MB
Connection
USB interface, Network interface
3.3

4 Network setup
Introduction
Once you have connected your printer to a network with an RJ-45
Ethernet cable, you can share the printer with other network users.
This chapter gives you basic information for setting up your printer for
network connections.
You need to set up the network protocols on the printer to use it as your
network printer. Protocols can be set up by the following programs that
came with your printer:
This chapter includes:
•
Introduction
•
Supported operating systems
•
Installing an external wired network interface server
• SyncThru™ Web Admin Service: A web-based printer
management solution for network administrators. SyncThru™ Web
Admin Service provides you with an efficient way of managing
network devices and lets you remotely monitor and troubleshoot
network printers from any site with corporate intranet access.
• SyncThru™ Web Service: A web server embedded to your network
print server, which allows you to configure the network parameters
necessary for the printer to connect to various network environments.
• SetIP: A utility program allowing you to select a network interface and
manually configure the addresses for use with the TCP/IP protocol.
For further details, refer to the user’s guide on the network utilities CD
that came with your printer.
Supported operating systems
The following table shows the network environments supported by the
printer:
Item
Requirements
Network interface
• 10/100 Base-TX
Network operating
system
• Windows 98/Me/NT 4.x/2000/XP/2003
• Linux OS including Red Hat 8 ~ 9,
Fedora Core 1 ~ 3, Mandrake 9.2 ~ 10.1,
SuSE 8.2 ~ 9.2
• Mac OS 8.6 ~ 9.2, 10.1 ~ 10.4
• Unix HP-UX, Solaris, SunOS, SCO UNIX
• NetWare 4.x, 5.x, 6.x
Network protocols
•
•
•
•
•
Dynamic
addressing server
• DHCP, BOOTP
TCP/IP
EtherTalk
HTTP 1.1
SNMPv2
SPX/IPX
• TCP/IP: Transmission Control Protocol/Internet Protocol
• SPX/IPX: Sequenced Packet eXchange/Internet Packet eXchange
• DHCP: Dynamic Host Configuration Protocol
• BOOTP: Bootstrap Protocol
4.1

Installing an external wired network interface
server
The ML-2571N is equipped with wired network interface, allowing you to
use your printer on a network.
To use the ML-2510 and ML-2570 in network environments, you need to
buy an optional external wired network interface server. For order
information, see page 7.1.
4.2

5 Loading print media
Selecting print media
This chapter includes:
You can print on a variety of print media, such as plain paper, envelopes,
labels, and transparencies. Always use print media that meet the
guidelines for use with your printer. Print media that does not meet the
guidelines outlined in this user’s guide may cause the following
problems:
•
Selecting print media
• Poor print quality
•
Loading paper
• Increased paper jams
•
Knowing an output location
• Premature wear on the printer
This chapter will help you understand the types of paper you can use
with your printer and how to properly load paper in the different paper
trays for the best print quality.
Properties, such as weight, composition, grain, and moisture content,
are important factors that affect the printer’s performance and the output
quality. When you choose print media, consider the following:
• Desired outcome: The print media you choose should be appropriate
for your project.
• Size: You can use any size print media that fits easily within the paper
adjusters of the paper tray.
• Weight: Your printer supports print media weights as follows:
- 16 to 43 lb (60 to 163 g/m2) for the standard tray and manual tray
- 20 to 24 lb (75 to 90 g/m2) for the manual duplex printing
• Brightness: Some print media are whiter than others and produce
sharper, more vibrant images.
• Surface smoothness: The smoothness of the print media affects how
crisp the printing looks on the paper.
Notes
• Some print media may meet all of the guidelines in this section
and still not produce satisfactory results. This may be the
result of improper handling, unacceptable temperature and
humidity levels, or other variables over which Samsung has no
control.
• Before purchasing large quantities of print media, ensure that
it meets the requirements specified in this user’s guide.
Caution
• Using print media that does not meet these specifications may
cause problems, requiring repairs. Such repairs are not
covered by Samsung’s warranty or service agreements.
5.1

Supported sizes of paper
Type
Plain paper
Size
Dimensions
Weight
• 60 to 24 lb (60 to 90 g/m2)
for the tray with multi-pages
feeding
• 16 to 43 lb (60 to 165 g/m2)
for the tray with single page
feeding and the manual
tray
• 250 sheets of 75 g/m2
(20 lb) paper for the
standard tray
• 1 sheet of paper for the
manual tray
20 to 24 lb (75 to 90 g/m2)
1 sheet of paper for the
manual tray
Letter
216 x 279 mm (8.5 x 11 inches)
Legal
216 x 356 mm (8.5 x 14 inches)
Folio
216 x 330.2 mm (8.5 x 13 inches)
Oficio
216 x 343 mm (8.5 x 13.5 inches)
A4
210 x 297 mm (8.27 x 11.69 inches)
JIS B5
182 x 257 mm (7.18 x 10.12 inches)
ISO B5
176 x 250 mm (6.93 x 9.84 inches)
Executive
184.2 x 266.7 mm (7.25 x 10.5 inches)
A5
148.5 x 210 mm (5.85 x 8.27 inches)
A6
105 x 148.5 mm (4.13 x 5.85 inches)
Envelope Monarch
98.4 x 190.5 mm (3.88 x 7.5 inches)
Envelope No.10
105 x 241 mm (4.12 x 9.5 inches)
Envelope DL
110 x 220 mm (4.33 x 8.66 inches)
Envelope C5
162 x 229 mm (6.38 x 9.02 inches)
Envelope C6
114 x 162 mm (4.49 x 6.38 inches)
Transparency
Letter, A4
Refer to the Plain paper section
37 to 39 lb (138 to 146 g/m2)
Labels
Letter, A4
Refer to the Plain paper section
32 to 40 lb (120 to 150 g/m2)
Card stock
Letter, A4
Refer to the Plain paper section
24 to 43 lb (90 to 163 g/m2)
Minimum size (custom)
76 x 127 mm (3 x 5 inches)
16 to 43 lb (60 to 165 g/m2)
Maximum size (custom)
216 x 356 mm (8.5 x 14 inches)
Envelope
a. Maximum capacity may differ depending on print media weight, thickness and environmental conditions.
Print media for manual duplex printing
Type
Plain paper
Size
Weight
20 to 24 lb (75 to 90 g/m2)
A4, Letter, Oficio, Legal, and Folio
5.2
Capacitya

Refer to the above Capacity
sections
Guidelines for selecting and storing print media
Guidelines for special print media
When selecting or loading paper, envelopes, or other print media, keep
these guidelines in mind:
Type
• Always use print media that conform with the specifications listed on
the next column.
Envelopes
• Attempting to print on damp, curled, wrinkled, or torn paper can cause
paper jams and poor print quality.
• For the best print quality, use only high quality copier grade paper
specifically recommended for use in laser printers.
• Avoid using the following print media types:
- Paper with embossed lettering, perforations, or a texture that is too
smooth or too rough
- Erasable bond paper
- Multi-paged paper
- Synthetic paper and thermally reactive paper
- Carbonless paper and Tracing paper.
• Use of these types of paper could result in paper jams, chemical
smells, and damage to your printer.
• Store print media in its ream wrapper until you are ready to use it.
Place cartons on pallets or shelves, not on the floor. Do not place
heavy objects on top of the paper, whether it is packaged or
unpackaged. Keep it away from moisture or other conditions that can
cause it to wrinkle or curl.
• Store unused print media at temperatures between 15o C and 30o C
(59o F to 86o F). The relative humidity should be between 10% and
70%.
• Store unused print media in a moisture-proof wrap, such as a plastic
container or bag, to prevent dust and moisture from contaminating
your paper.
• Load special print media types one sheet at a time through the
manual tray to avoid paper jams.
Guidelines
• Successful printing on envelopes depends
upon the quality of the envelopes. When
selecting envelopes, consider the following
factors:
- Weight: The weight of the envelope paper
should not exceed 90 g/m2 (24 lb) or jamming
may occur.
- Construction: Prior to printing, envelopes
should lie flat with less than 6 mm
(0.25 inches) curl, and should not contain air.
- Condition: Envelopes should not be wrinkled,
nicked, or otherwise damaged.
- Temperature: You should use envelopes that
are compatible with the heat and pressure of
the printer during operation.
• Use only well-constructed envelopes with sharp
and well creased folds.
• Do not use stamped envelopes.
• Do not use envelopes with clasps, snaps,
windows, coated lining, self-adhesive seals, or
other synthetic materials.
• Do not use damaged or poorly made
envelopes.
• Be sure the seam at both ends of the envelope
extends all the way to the corner of the
envelope.
Acceptable
• To prevent print media, such as transparencies and label sheets, from
sticking together, remove them as they print out.
Unacceptable
• Envelopes with a peel-off adhesive strip or with
more than one flap that folds over to seal must
use adhesives compatible with the printer’s
fusing temperature of 180° C (356° F) for
0.1 second. The extra flaps and strips might
cause wrinkling, creasing, or jams, and may
even damage the fuser.
• For the best print quality, position margins no
closer than 15 mm (0.6 inches) from the edges
of the envelope.
• Avoid printing over the area where the
envelope’s seams meet.
5.3

Type
Guidelines
Transparencies
• To avoid damaging the printer, use only
transparencies designed for use in laser
printers.
• Transparencies used in the printer must be able
to withstand 180° C (356° F), the printer’s
fusing temperature.
• Place them on a flat surface after removing
them from the printer.
• Do not leave them in the paper tray for long
periods of time. Dust and dirt may accumulate
on them, resulting in spotty printing.
• To avoid smudging caused by fingerprints,
handle them carefully.
• To avoid fading, do not expose printed
transparencies to prolonged sunlight.
• Ensure that transparencies are not wrinkled,
curled, or have any torn edges.
Labels
• To avoid damaging the printer, use only labels
designed for use in laser printers.
• When selecting labels, consider the following
factors:
- Adhesives: The adhesive material should be
stable at 180° C (356° F), the printer’s fusing
temperature.
- Arrangement: Only use labels with no
exposed backing between them. Labels can
peel off sheets that have spaces between the
labels, causing serious jams.
- Curl: Prior to printing, labels must lie flat with
no more than 13 mm (5 inches) of curl in any
direction.
- Condition: Do not use labels with wrinkles,
bubbles, or other indications of separation.
• Make sure that there is no exposed adhesive
material between labels. Exposed areas can
cause labels to peel off during printing, which
can cause paper jams. Exposed adhesive can
also cause damage to printer components.
• Do not run a sheet of labels through the printer
more than once. The adhesive backing is
designed for only a single pass through the
printer.
• Do not use labels that are separating from the
backing sheet or are wrinkled, bubbled, or
otherwise damaged.
Card stock or
custom-sized
materials
Type
Preprinted
paper
Guidelines
• Letterhead must be printed with heat-resistant
ink that will not melt, vaporize, or release
hazardous emissions when subjected to the
printer’s fusing temperature of 180° C (356° F)
for 0.1 second.
• Letterhead ink must be non-flammable and
should not adversely affect printer rollers.
• Forms and letterhead should be sealed in a
moisture-proof wrapping to prevent changes
during storage.
• Before you load preprinted paper, such as
forms and letterhead, verify that the ink on the
paper is dry. During the fusing process, wet ink
can come off preprinted paper, reducing print
quality.
Loading paper
Load the print media you use for the majority of your print jobs in the tray.
The tray can hold a maximum of 250 sheets of 75 g/m2 (20 lb) plain
paper.
Using the standard tray
To load paper, open the tray and load paper with the side to be printed
on facing up.
You can load letterhead paper with the design side face up. The top edge
of the sheet with the logo should be entered into the printer first.
Notes
• If you experience problems with paper feed, place one sheet at
a time in the manual tray.
• You can load previously printed paper. The printed side should
be facing down with an uncurled edge enter the printer first. If
you experience problems with paper feed, turn the paper
around. Note that the print quality is not guaranteed.
• Do not print on print media smaller than 76 mm
(3 inches) wide or 127 mm (5 inches) long.
• In the software application, set margins at least
6.4 mm (0.25 inches) away from the edges of
the material.
5.4

Using the manual tray
Adjust the manual tray paper width guides to the width of the paper.
Do not force too much, or the paper will bend, which could result in
a paper jam or skew.
When you print a document, set the paper source and type in the
software application. See the Software Section.
The manual tray can hold special sizes and types of print media, such as
transparency, postcard, note card, and envelope. It is useful for single
page printing on special print media.
To load paper in the manual tray:
Load one sheet of paper with the side to be printed on facing up.
Tips on using the manual tray
• Load only one sheet of print media at a time in the manual tray.
Depending on the print media type you are using, keep the
following loading guidelines:
• To prevent paper jams, do not add paper when there is still paper in
the manual tray. This also applies to the standard tray.
• Envelopes: Flap side down and with the stamp area on the top left
side.
• Print media should be loaded face up with the top edge going into the
manual tray first and be placed in the center of the tray.
• Transparencies: Print side up and the top with the adhesive strip
entering the printer first.
• Always load only the print media specified in page 5.2 to avoid paper
jams and print quality problems.
• Labels: Print side up and the top short edge entering the printer
first.
Using manual feed mode
• Preprinted paper: Design side up and the top edge entering the
printer first.
You can manually load a sheet of print media in the manual tray if you
select Manual Feed in the Source option from the Paper tab when you
change print settings to print a document. See the Software Section.
Manually loading paper can be helpful when you want to check the print
quality after each page is printed.
• Card stock: Print side up and the short edge entering the printer
first.
• Previously printed paper: Previously printed side down and an
uncurled edge entering the printer first.
Load paper sheet-by-sheet in the manual tray, send print data to print the
first page, and press the Cancel button on the control panel to print each
following page.
Note
• For transparency, hold it by the edges and avoid touching the
print side. Oils from your fingers can cause print quality
problems.
5.5

1
Load the paper in the manual tray with the side to be printed on
facing up.
Knowing an output location
Adjust the manual tray paper width guides to the width of the paper.
Do not force too much, or the paper will bend, which could result in
a paper jam or skew.
output tray
The output tray collects paper face down, in the order in which the sheets
were printed.
Note
• If you continuously print many pages, the surface of the output
tray may become hot. Be careful not to touch the surface, and
especially keep children away from the surface.
• The output tray can hold up to 100 sheets of 75 g/m2 (20 lb)
plain paper. Remove the pages so that the tray is not
overloaded.
When you print a document, set the paper source to Manual Feed
and select the appropriate paper size and type in the software
application. See the Software Section.
Print a document.
Press the Cancel button.
The printer picks up the print media and prints.
Note
• If you do not press the Cancel button, after a pause the printer
will automatically pick the print media.
Insert the next sheet into the manual tray and press the Cancel
button.
Repeat this step for every page to be printed.
5.6

6 Basic printing
Printing a document
This chapter includes:
This printer allows you to print from various Windows, Macintosh, or
Linux applications. The exact steps for printing a document may vary
depending on the application you use.
•
Printing a document
For details about printing, see the Software Section.
•
Canceling a print job
This chapter explains common printing tasks.
Canceling a print job
If the print job is waiting in a print queue or print spooler, such as the
printer group in Windows, delete the job as follows:
Click the Windows Start button.
For Windows 98/Me/NT 4.0/2000, select Settings and then
Printers.
For Windows XP/2003, select Printers and Faxes.
Double-click the Samsung ML-2570 Series, Samsung ML-2570
Series PCL 6 or Samsung ML-2570 Series PS icon.
From the Document menu, select Cancel Printing (Windows 98/
Me) or Cancel (Windows NT 4.0/2000/XP/2003).
Note
• You can access this window simply by double-clicking the
printer icon at the bottom right corner of the Windows desktop.
You can also cancel the current job by pressing the Cancel button on the
control panel of your printer.
6.1

7 Ordering supplies and
Toner cartridge
accessories
When the toner runs out, you can order the following type of toner
cartridge for your printer:
This chapter provides information on the toner cartridge and accessory
that are available for your printer.
This chapter includes:
•
Toner cartridge
•
Accessory
•
How to purchase
Yielda
Type
High yield
3,000 pages
Part number
ML-2010D3
a. ISO 19752 5% coverage
Accessory
You can purchase and install the following accessory to your ML-2510
and ML-2570 printer:
Accessory
Description
Ethernet 10/100
Base TX
external wired
network
interface server
Allows you to connect
your printer to a network
environment using the
external wired network
server.
Part number
ML-00ND
How to purchase
To order Samsung-authorized supplies or accessories, contact your
local Samsung dealer or the retailer where you purchased your printer,
or visit www.samsungprinter.com and select your country/region for
information on calling for technical support.
7.1

8 Maintenance
Cleaning the printer
During the printing process, paper, toner, and dust particles can
accumulate inside the printer. This buildup can cause print quality
problems, such as toner specks or smearing.
This chapter provides information for maintaining your printer and the
toner cartridge.
This chapter includes:
•
Cleaning the printer
•
Maintaining the toner cartridge
•
Printing a configuration page
•
Maintenance parts
Caution
• Cleaning the cabinet of the printer with cleaning materials
containing large amounts of alcohol, solvents, or other strong
substances can discolor or crack the cabinet.
Cleaning the outside of the printer
Clean the cabinet of the printer with a soft, lint-free cloth. You can
dampen the cloth slightly with water, but be careful not to let any water
drip onto or into the printer.
Cleaning the inside of the printer
Turn the printer off and unplug the power cord. Wait for the printer
to cool down.
Open the front cover and pull the toner cartridge out. Set it on a
clean flat surface.
Caution
• To prevent damage to the toner cartridge, do not expose it to
light for more than a few minutes. Cover it with a piece of
paper, if necessary.
• Do not touch the green surface underside of the toner
cartridge. Use the handle on the cartridge to avoid touching
this area.
8.1

3
Pull the manual tray out.
With a dry lint-free cloth, wipe away any dust and spilled toner from
the toner cartridge area and the toner cartridge cavity.
Reinsert the manual tray.
Hold the toner cartridge by the handle and slowly insert the
cartridge into the opening in the printer.
Tabs on the sides of the cartridge and corresponding grooves
within the printer will guide the cartridge into the correct position
until it locks into place completely.
Caution
• While cleaning the inside of the printer, be careful not to reach
too far into the printer. The fuser area may be hot.
Gently swab the long strip of glass (LSU) inside the top of the
cartridge and check for dirt or dust.
Close the front cover. Make sure that the cover is securely closed.
Plug in the power cord and turn the printer on.
Note
• The long strip of glass is hard to locate.
8.2

Caution
Maintaining the toner cartridge
• Avoid reaching too far into the printer. The fuser area may be
hot.
• To prevent damage to the toner cartridge, do not expose it to
light for more than a few minutes. Cover it with a piece of
paper, if necessary.
• Do not touch the green surface underside of the toner
cartridge. Use the handle on the cartridge to avoid touching
this area.
Toner cartridge storage
To get the most from the toner cartridge, keep the following guidelines in
mind:
• Do not remove the toner cartridge from its package until ready for
use.
• Do not refill the toner cartridge. The printer warranty does not cover
damage caused by using a refilled cartridge.
• Store toner cartridge in the same environment as the printer.
Thoroughly shake the cartridge 5 or 6 times to distribute the toner
evenly inside the cartridge.
• To prevent damage to the toner cartridge, do not expose it to light for
more than a few minutes.
Expected cartridge life
The life of the toner cartridge depends on the amount of toner that print
jobs require. When printing text at ISO 19752 5% coverage, a new toner
cartridge lasts an average of 3,000 pages. (The original toner cartridge
supplied with the printer lasts an average of 1,000 pages.) The actual
number may also be different depending on the print density of the
pages you print on, and the number of pages may be affected by
operating environment, printing interval, print media type, and print
media size. If you print a lot of graphics, you may need to change the
cartridge more often.
Caution
• If toner gets on your clothing, wipe it off with a dry cloth and
wash clothing in cold water. Hot water sets toner into fabric.
Redistributing toner cartridge
Hold the toner cartridge by the handle and slowly insert the
cartridge into the opening in the printer.
Tabs on the sides of the cartridge and corresponding grooves
within the printer will guide the cartridge into the correct position
until it locks into place completely.
When the toner cartridge is near the end of its life:
• White streaks and light printing occur.
• The Smart Panel program window appears on the computer telling
you that the toner level is low.
• The Error LED blinks red.
If this happens, you can temporarily reestablish print quality by
redistributing the remaining toner in the cartridge. In some cases, white
streaks or light printing will still occur even after you have redistributed
the toner.
Open the front cover.
Pull the toner cartridge out.
8.3
Close the front cover. Make sure that the cover is securely closed.

Replacing the toner cartridge
When the toner cartridge is completely empty:
Remove the paper protecting the toner cartridge by pulling the
packing tape.
• The Smart Panel program window appears on the computer telling
you that the toner cartridge is empty.
• The Error LED lights red.
At this stage, the toner cartridge needs to be replaced. For toner
cartridge ordering information, see page 7.1.
Open the front cover.
Pull the old toner cartridge out.
Note
• Refer to the helpful pictures on the cartridge wrapping paper.
Caution
• If toner gets on your clothing, wipe it off with a dry cloth and
wash clothing in cold water. Hot water sets toner into fabric.
• To prevent damage to the toner cartridge, do not expose it to
light for more than a few minutes. Cover it with a piece of
paper, if necessary.
• Do not touch the green surface underside of the toner
cartridge. Use the handle on the cartridge to avoid touching
this area.
Remove the new toner cartridge from its bag.
Hold the toner cartridge by the handle and slowly insert the
cartridge into the opening in the printer.
Tabs on the sides of the cartridge and corresponding grooves
within the printer will guide the cartridge into the correct position
until it locks into place completely.
Caution
• Do not use sharp objects, such as a knife or scissors, to open
the toner cartridge package. They might scratch the drum of
the cartridge.
Thoroughly shake the cartridge 5 or 6 times to distribute the toner
evenly inside the cartridge.
Close the front cover. Make sure that the cover is securely closed.
Thoroughly shake the cartridge to assure maximum copies per
cartridge.
8.4

Printing a configuration page
You can print a configuration page to view current printer settings, or to
help troubleshoot printer problems.
Press and hold the Cancel button for about 5 seconds.
A configuration page prints out.
Maintenance parts
To avoid print quality and paper feed problems resulting from worn parts
and to maintain your printer in top working condition, the following items
will need to be replaced when the specified number of pages have been
printed or when the life span of each item has expired.
Items
Yield (Average)
Transfer roller
Approx. 50,000 pages
Fuser unit
Approx. 50,000 pages
Pick-up roller
Approx. 50,000 pages
Samsung highly recommends that an authorized service provider, dealer
or the retailer where you bought the printer replaces the items.
8.5

9 Troubleshooting
Clearing paper jams
Note
This chapter provides helpful information for what to do if you encounter
an error while using your printer.
• When removing paper that is jammed in the printer, if possible
always pull the paper in the direction that it normally moves so
as not to damage internal components. Always pull firmly and
evenly; do not jerk the paper. If the paper tears, ensure that all
fragments of paper are removed; otherwise a jam will occur
again.
This chapter includes:
•
Clearing paper jams
•
Troubleshooting checklist
•
Understanding the LEDs
•
Solving general printing problems
•
Solving print quality problems
•
Common Windows problems
•
Common PostScript problems
•
Common Linux problems
In the standard tray
•
Common Macintosh problems
When a paper jam occurs, the Error LED lights red. Open and close the
front cover. The jammed paper automatically exits the printer.
In the paper feed area
Remove the jammed paper by gently pulling it straight out. Make
sure that all of the paper is properly aligned in the standard tray.
If the paper does not move when you pull, or if you do not see the
paper in this area, check the fuser area around the toner cartridge.
See page 9.2.
9.1
Open and close the front cover to resume printing the document
from failed pages.

In the manual tray
Caution
• To prevent damage to the toner cartridge, do not expose it to
light for more than a few minutes. Cover it with a piece of
paper, if necessary.
• Do not touch the green surface underside of the toner
cartridge. Use the handle on the cartridge to avoid touching
this area.
Remove the jammed paper in the manual tray by gently pulling it
straight out.
If necessary, pull the manual tray out.
Remove the jammed paper by gently pulling it out.
If the paper does not move when you pull, or if you do not see the
paper in this area, check the fuser area around the toner cartridge.
See page 9.2.
Open and close the front cover to resume printing the document
from failed pages.
If you do not see the jammed paper or if there is any resistance
removing the paper, stop pulling and go to the paper exit area. See
page 9.3.
Around the toner cartridge
Note
• The fuser area is hot. Be careful when removing paper from
the printer.
Open the front cover and pull the toner cartridge out.
9.2
If necessary, reinsert the manual tray.
Replace the toner cartridge and close the front cover. Printing
automatically resumes.

In the paper exit area
Open and close the front cover. The jammed paper is automatically
ejected from the printer.
Gently pull the jammed paper out of the output tray.
If you do not see the jammed paper or if there is any resistance
when you pull, stop pulling and go to the next step.
Open the top cover and inner cover.
Loosen the jammed paper if it is caught in the heat roller. Then
gently pull the jammed paper out.
Close the inner cover and top cover. Printing automatically
resumes.
Tips for avoiding paper jams
By selecting the correct print media types, most paper jams can be
avoided. When a paper jam occurs, follow the steps outlined on page
9.1.
• Follow the procedures on page 5.4. Ensure that the adjustable guides
are positioned correctly.
• Do not overload the tray.
• Do not remove paper from the tray while your printer is printing.
• Flex, fan, and straighten paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in the tray.
• Use only recommended print media. See page 5.1.
Caution
• Ensure that the recommended print side of print media is facing up in
the tray.
• When removing the jammed paper, be careful not to touch the
heat roller (located underneath the inner cover). It is hot and
could cause burns!
• The top and inner cover themselves may also be hot due to
the heat roller. Allows the printer to cool before opening the
covers.
9.3

Troubleshooting checklist
Understanding the LEDs
If the printer is not working properly, consult the following checklist. If the
printer does not pass a step, follow the corresponding suggested
solutions.
Condition
Suggested solutions
Make sure that the
Online LED on the
control panel lights
green.
• If the Online LED is off, check the power
cord connection. Check the power switch.
Check the power source by plugging the
power cord into another outlet.
Print a demo page
to verify that the
printer is feeding
paper correctly. See
page 2.1.
• If a demo page does not print, check the
paper supply in the tray.
• If the paper jams in the printer, see page
9.1.
Check the demo
page to see if it
printed correctly.
If there is a print quality problem, see page
9.7.
Print a short
document from a
software application
to verify that the
computer and
printer are
connected and are
communicating
correctly.
• If the page does not print, check the cable
connection between the printer and the
computer.
• Check the print queue or print spooler to
see if the printer has been paused.
• Check the software application to ensure
that you are using the proper printer driver
and communication port. If the page is
interrupted during printing, see page 9.5.
If completing the
checklist does not
resolve the printer
problem, check the
following
troubleshooting
sections.
• “Understanding the LEDs” on page 9.4.
• “Solving general printing problems” on
page 9.5.
• “Common Windows problems” on page
9.9.
• “Common PostScript problems” on page
9.9.
• “Common Linux problems” on page 9.10.
• “Common Macintosh problems” on page
9.11.
LED
Error
Online
Status
Red
9.4
On
• The toner is totally exhausted.
Remove the old toner cartridge
and install a new one. See page
8.4.
• A paper jam has occurred. To
solve the problem, see page 9.1.
• The cover is open. Close the
cover.
• There is no paper in the tray.
Load paper in the tray.
• The printer has stopped printing
due to a major error.
Blinking
• A minor error is occurring and
the printer is waiting for the error
to be cleared. When the problem
is cleared, the printer resumes
printing.
• The toner cartridge is low. Order
a new toner cartridge. You can
temporarily improve print quality
by redistributing the toner. See
page 8.3.
Off
Green

Description
• The printer is off-line and cannot
print.
• The printer is in power save
mode. When data is received, it
switches to on-line automatically.
On
The printer is on-line and can
receive data from the computer.
Blinking
• Blinks slowly indicates that the
printer is receiving data from the
computer.
• Blinks quickly indicates that the
printer is printing data.
Solving general printing problems
Condition
The printer
does not
print.
For problems with the operation of your printer, refer to the table for
suggested solutions.
Condition
The printer
does not
print.
Possible cause
Suggested solutions
The printer is not
receiving power.
Check the power cord
connections. Check the power
switch and the power source.
The printer is not
selected as the
default printer.
Select Samsung ML-2570
Series, Samsung ML-2570
Series PCL 6 or Samsung ML2570 Series PS as your default
printer.
The printer cover
is not closed.
Close the printer cover.
Paper is jammed.
Clear the paper jam. See page
9.1.
No paper is
loaded.
Load paper. See page 5.4.
The toner
cartridge is not
installed.
Install the toner cartridge.
The printer may
be in manual feed
mode and out of
paper.
Add paper to the manual tray,
and press the Cancel button
on the control panel.
The connection
cable between
the computer and
the printer is not
connected
properly.
Disconnect the printer cable
and reconnect it.
The connection
cable between
the computer and
the printer is
defective.
If possible, attach the cable to
another computer that is
working properly and try to print
a document. You can also try
using a different printer cable.
The port setting is
incorrect.
Check the Windows printer
setting to make sure that the
print job is sent to the correct
port. If the computer has more
than one port, make sure that
the printer is attached to the
correct one.
Suggested solutions
The printer may
be configured
incorrectly.
Check the printer properties to
ensure that all of the print
settings are correct.
The printer driver
may be
incorrectly
installed.
Reinstall the printer driver; See
the Software Section. Try
printing a test page.
The printer is
malfunctioning.
Check the LEDs on the control
panel to determine if the printer
is indicating a system error.
Printer
selects print
media from
the wrong
paper
source.
The paper source
selection in the
printer properties
may be incorrect.
For many software
applications, the paper source
selection is found under the
Paper tab within the printer
properties. Select the correct
paper source. See the
Software Section.
Paper does
not feed into
the printer.
Paper has not
been loaded
correctly.
Remove paper from the tray
and reload it correctly.
Check that the adjustable
guides are set correctly.
There is too much
paper in the tray.
Remove excess paper from the
tray.
The paper is too
thick.
Use only paper that meets
printer specifications.
The job may be
very complex.
Reduce the complexity of the
page(s) or try adjusting the
print quality settings.
To adjust the print quality
settings, reduce the resolution.
If you have set the resolution to
1200 dpi (Best), change it to
600 dpi (Normal). See the
Software Section.
Change the port setting to the
USB or network port to improve
print speed.
Your printer prints A4-sized
paper at 24 ppm and lettersized paper at 25 ppm.
(Continued)
Print job is
extremely
slow.
9.5
Possible cause

Condition
Print job is
extremely
slow.
(Continued)
Half the page
is blank.
The paper
keeps
jamming.
Possible cause
Suggested solutions
If using Windows
98/Me, the
Spooling Setting
may be set
incorrectly.
From the Start menu, choose
Settings and Printers. Rightclick the Samsung ML-2570
Series, Samsung ML-2570
Series PCL 6, or Samsung ML2570 Series PS printer icon,
choose Properties, click the
Details tab, and then choose
the Spool Settings button.
Select the desired spool
setting.
The computer
may have
insufficient
random-access
memory (RAM).
Simplify the page layout and
remove any unnecessary
graphics from the document.
The page layout
is too complex.
Simplify the page layout and
remove any unnecessary
graphics from the document.
The page
orientation setting
may be incorrect.
Change the page orientation in
your application. See the
Software Section.
The paper size
and the paper
size settings do
not match.
Ensure that the paper size in
the printer driver settings
matches the paper in the tray.
Or, ensure that the paper size
in the printer driver settings
matches the paper selection in
the software application
settings you use.
There is too much
paper in the tray.
Remove excess paper from the
tray.
If printing on special print
media, use the manual tray.
An incorrect type
of paper is being
used.
Use only paper that meets
printer specifications.
If printing on special print
media, use the manual tray.
There may be
debris inside the
printer.
Open the front cover and
remove the debris.
Condition
Possible cause
Suggested solutions
The printer
prints, but
the text is
wrong,
garbled, or
incomplete.
The printer cable
is loose or
defective.
Disconnect and reconnect the
printer cable. Try a print job that
you have already printed
successfully. If possible, attach
the cable and printer to another
computer and try a print job
that you know works. Finally,
try a new printer cable.
The wrong printer
driver was
selected.
Check the application’s printer
selection menu to ensure that
your printer is selected.
The software
application is
malfunctioning.
Try printing a job from another
application.
The operating
system is
malfunctioning.
If printing from Windows (any
version), exit to a DOS prompt
and verify functionality with the
following command: At a C:\
prompt, type Dir LPT1, and
press Enter. (This assumes
you are connected to LPT1.)
Exit Windows and reboot the
computer. Turn the printer off
and then back on again.
The toner
cartridge is
defective or out of
toner.
Redistribute the toner
cartridge. See page 8.3.
If necessary, replace the toner
cartridge. See page 8.4.
The file may have
blank pages.
Check the file to ensure that it
does not contain blank pages.
Some parts, such
as the controller
or the board, may
be defective.
Contact a service
representative.
The setting in the
software
application is
wrong.
Select Download as Bitmap in
the Advanced Options window
of the graphic properties. Print
the document again.
Pages print,
but are
blank.
The
illustrations
print
incorrectly in
Adobe
Illustrator.
9.6

Solving print quality problems
Condition
Vertical lines
Dirt inside of the printer or improper paper loading may reduce print
quality. See the table below to troubleshoot problems.
Condition
Light or faded
print
Toner spots
Dropouts
Suggested solutions
If black vertical streaks appear on the page:
• The drum inside the toner cartridge has
probably been scratched. Install a new toner
cartridge. See page 8.4.
If white vertical streaks appear on the page:
• The surface of the LSU part inside the printer
may be dirty. Clean the LSU. See page 8.2.
Suggested solutions
If a vertical white streak or faded area appears
on the page:
• The toner supply is low. You may be able to
temporarily extend the toner cartridge life. See
page 8.3. If this does not improve print quality,
install a new toner cartridge.
• The paper may not meet paper specifications
(for example, the paper is too moist or too
rough). See page 5.3.
• If the entire page is light, the print resolution
setting is too light or toner save mode is on.
Adjust the print resolution and toner save
mode in the printer properties. See the
Software Section.
• A combination of faded or smeared defects
may indicate that the printer needs cleaning.
See page 8.1.
• The surface of LSU may be dirty. Clean the
LSU. See page 8.2.
• The paper may not meet specifications (for
example, the paper is too moist or too rough).
See page 5.3.
• The transfer roller or paper path may be dirty.
See page 8.1.
Gray
background
If the amount of background shading becomes
unacceptable, the procedures below may fix the
problem.
• Change to lighter weight pages. See page 5.3.
• Check the printer’s environment; low humidity
(lower than 20% RH) or high humidity (higher
than 80% RH) conditions can increase the
amount of background shading.
• Remove the old toner cartridge and install a
new one. See page 8.4.
Toner smear
• Clean the inside of the printer. See page 8.1.
• Check the paper type and quality. See page
5.2.
• Remove the toner cartridge and install a new
one. See page 8.4.
Vertical
repetitive
defects
If marks repeatedly appear on the printed side of
the page at even intervals:
• The toner cartridge may be damaged. If a
repetitive mark occurs on the page, install a
new toner cartridge. See page 8.4.
• Parts of the printer may have toner on them. If
the defects occur on the back of the page, the
problem will likely correct itself after a few
more pages.
• The fusing assembly may be damaged.
Contact a service representative.
If generally rounded, faded areas occur
randomly on the page:
• A single sheet of paper may be defective. Try
reprinting the job.
• The moisture content of the paper is uneven
or the paper has moist spots on its surface.
Try a different brand of paper. See page 5.3.
• The paper lot is bad. The manufacturing
processes can cause some areas to reject
toner. Try a different kind or brand of paper.
• The toner cartridge may be defective. See
“Vertical repetitive defects” on the next
column.
• If these steps do not correct the problems,
contact a service representative.
9.7

Condition
Background
scatter
Misformed
characters
Page skew
Curl or wave
Suggested solutions
Condition
Background scatter results from bits of toner
distributed on the printed page.
• The paper may be too damp. Try printing with
a different batch of paper. Do not open
packages of paper until necessary so that the
paper does not absorb too much moisture.
• If background scatter occurs on an envelope,
change the printing layout to avoid printing
over areas that have overlapping seams on
the reverse side. Printing on seams can cause
problems.
• If background scatter covers the entire
surface area of a printed page, adjust the print
resolution through your software application or
via the printer properties window.
Suggested solutions
Wrinkles or
creases
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See page
5.2.
• Turn over the stack of paper in the tray. Also
try rotating the paper 180° in the tray.
Back of
printouts are
dirty
• The transfer roller may be dirty. See page 8.1.
• Check for leaking toner. Clean the inside of
the printer.
Solid black
pages
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See page
5.2.
• Ensure that the paper is loaded correctly and
the adjustable guides are not too tight or too
loose against the paper stack.
• The toner cartridge may not be installed
properly. Remove the cartridge and reinsert.
• The toner cartridge may be defective and
need replacing. Install a new toner cartridge.
• The printer may require repair. Contact a
service representative.
Loose toner
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high
temperature and humidity can cause paper
curl. See page 5.2.
• Turn over the stack of paper in the tray. Also
try rotating the paper 180° in the tray.
• Clean the inside of the printer.
• Check the paper type and quality. See page
5.2.
• Install a new toner cartridge. See page 8.4.
• If the problem persists, the printer may require
repair. Contact a service representative.
Character voids
Character voids are white areas within
characters that should be solid black:
• If you are using transparencies, try another
type of transparency. Because of the
composition of the transparency, some
character voids may be normal.
• You may be printing on the wrong surface on
the paper. Turn over the paper in the tray.
• The paper may not meet paper specifications.
See page 5.3.
• If characters are improperly formed and
producing hollowed images, the paper stock
may be too slick. Try a different paper. See
page 5.3.
9.8

---

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