Samsung Electronics Co ML2571N Laser Printer User Manual ML 25xx

Samsung Electronics Co Ltd Laser Printer ML 25xx

1. Users Manual 1
2. Users Manual 2

Users Manual 1

This manual is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not

responsible for any direct or indirect damages, arising from or related to the use of this manual.

• ML-2510, ML-2570, and ML-2571N are model names of Samsung Electronics Co., Ltd.

• Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd.

• Centronics is a trademark of Centronics Data Computer Corporation.

• IBM and IBM PC are trademarks of International Business Machines Corporation.

• PCL and PCL 6 are trademarks of Hewlett-Packard company.

• Microsoft, Windows, Windows 98, Windows Me, Windows 2000, Windows NT 4.0, Windows XP, and Windows 2003 are registered trademarks of

Microsoft Corporation.

• PostScript 3 is a trademark of Adobe System, Inc.

• UFST® and MicroType™ are registered trademarks of Monotype Imaging Inc.

• TrueType, LaserWriter, and Macintosh are trademarks of Apple Computer, Inc.

• All other brand or product names are trademarks of their respective companies or organizations.

Contact SAMSUNG WORLD WIDE

If you have any comments or questions regarding Samsung products,

contact the SAMSUNG customer care center.

Country Customer Care Center Web Site

CANADA 1-800-SAMSUNG

(7267864)

www.samsung.com/ca

MEXICO 01-800-SAMSUNG

(7267864)

www.samsung.com/mx

U.S.A 1-800-SAMSUNG

(7267864)

www.samsung.com

ARGENTINE 0800-333-3733 www.samsung.com/ar

BRAZIL 0800-124-421 www.samsung.com/br

CHILE 800-726-7864 (SAMSUNG) www.samsung.com/cl

COSTA RICA 0-800-507-7267 www.samsung.com/latin

ECUADOR 1-800-10-7267 www.samsung.com/latin

EL SALVADOR 800-6225 www.samsung.com/latin

GUATEMALA 1-800-299-0013 www.samsung.com/latin

JAMAICA 1-800-234-7267 www.samsung.com/latin

PANAMA 800-7267 www.samsung.com/latin

PUERTO RICO 1-800-682-3180 www.samsung.com/latin

REP.

DOMINICA

1-800-751-2676 www.samsung.com/latin

TRINIDAD &

TOBAGO

1-800-7267-864 www.samsung.com/latin

VENEZUELA 1-800-100-5303 www.samsung.com/latin

BELGIUM 02 201 2418 www.samsung.com/be

CZECH

REPUBLIC

844 000 844 www.samsung.com/cz

DENMARK 38 322 887 www.samsung.com/dk

FINLAND 09 693 79 554 www.samsung.com/fi

FRANCE 08 25 08 65 65

(€ 0,15/min)

www.samsung.com/fr

GERMANY 01805 - 121213

(€ 0,12/min)

www.samsung.de

HUNGARY 06 40 985 985 www.samsung.com/hu

ITALIA 199 153 153 www.samsung.com/it

LUXEMBURG 02 261 03 710 www.samsung.lu

NETHERLANDS 0900 20 200 88

(€ 0,10/min)

www.samsung.com/nl

NORWAY 231 627 22 www.samsung.com/no

POLAND 0 801 801 881 www.samsung.com/pl

PORTUGAL 80 8 200 128 www.samsung.com/pt

SLOVAKIA 0850 123 989 www.samsung.com/sk

SPAIN 902 10 11 30 www.samsung.com/es

SWEDEN 08 585 367 87 www.samsung.com/se

U.K 0870 242 0303 www.samsung.com/uk

RUSSIA 8-800-200-0400 www.samsung.ru

UKRAINE 8-800-502-0000 www.samsung.com/ur

AUSTRALIA 1300 362 603 www.samsung.com/au

CHINA 800-810-5858

010- 6475 1880

www.samsung.com.cn

HONG KONG 2862 6001 www.samsung.com/hk

INDIA 3030 8282

1600 1100 11

www.samsung.com/in

INDONESIA 0800-112-8888 www.samsung.com/id

JAPAN 0120-327-527 www.samsung.com/jp

MALAYSIA 1800-88-9999 www.samsung.com/my

PHILIPPINES 1800-10-SAMSUNG

(7267864)

www.samsung.com/ph

SINGAPORE 1800-SAMSUNG (7267864) www.samsung.com/sg

THAILAND 1800-29-3232

02-689-3232

www.samsung.com/th

TAIWAN 0800-329-999 www.samsung.com/tw

VIETNAM 1 800 588 889 www.samsung.com/vn

SOUTH AFRICA 0860 7267864 (SAMSUNG) www.samsung.com/za

U.A.E 800SAMSUNG (7267864) www.samsung.com/mea

Country Customer Care Center Web Site

CONTENTS

1. Introduction

Special features ...................................................................................................................................................... 1.1

Printer overview ...................................................................................................................................................... 1.2

Control panel overview ............................................................................................................................................ 1.3

Finding more information ........................................................................................................................................ 1.3

Selecting a location ................................................................................................................................................. 1.4

2. Basic setup

Printing a demo page .............................................................................................................................................. 2.1

Using toner save mode ........................................................................................................................................... 2.1

3. Software overview

Supplied software .................................................................................................................................................... 3.1

Printer driver features .............................................................................................................................................. 3.2

System requirements .............................................................................................................................................. 3.2

4. Network setup

Introduction ............................................................................................................................................................. 4.1

Supported operating systems ................................................................................................................................. 4.1

Installing an external wired network interface server .............................................................................................. 4.2

5. Loading print media

Selecting print media ............................................................................................................................................... 5.1

Loading paper ......................................................................................................................................................... 5.4

Knowing an output location ..................................................................................................................................... 5.6

6. Basic printing

Printing a document ................................................................................................................................................ 6.1

Canceling a print job ............................................................................................................................................... 6.1

7. Ordering supplies and accessories

Toner cartridge ........................................................................................................................................................ 7.1

Accessory ................................................................................................................................................................ 7.1

How to purchase ..................................................................................................................................................... 7.1

8. Maintenance

Cleaning the printer ................................................................................................................................................. 8.1

Maintaining the toner cartridge ................................................................................................................................ 8.3

Printing a configuration page .................................................................................................................................. 8.5

Maintenance parts ................................................................................................................................................... 8.5

9. Troubleshooting

Clearing paper jams ................................................................................................................................................ 9.1

Troubleshooting checklist ........................................................................................................................................ 9.4

Understanding the LEDs ......................................................................................................................................... 9.4

Solving general printing problems ........................................................................................................................... 9.5

Solving print quality problems ................................................................................................................................. 9.7

Common Windows problems .................................................................................................................................. 9.9

Common PostScript problems ................................................................................................................................ 9.9

Common Linux problems ...................................................................................................................................... 9.10

Common Macintosh problems .............................................................................................................................. 9.11

10. Specifications

Printer specifications ............................................................................................................................................. 10.1

Important Precautions and Safety Information

When using this machine, these basic safety precautions should always be followed to

reduce risk of fire, electric shock, and injury to people:

1 Read and understand all instructions.

2 Use common sense whenever operating electrical appliances.

3 Follow all warnings and instructions marked on the machine and in the literature

accompanying the machine.

4 If an operating instruction appears to conflict with safety information, heed the

safety information. You may have misunderstood the operating instruction. If you

cannot resolve the conflict, contact your sales or service representative for

assistance.

5 Unplug the machine from the AC wall socket before cleaning. Do not use liquid or

aerosol cleaners. Use only a damp cloth for cleaning.

6 Do not place the machine on an unstable cart, stand or table. It may fall, causing

serious damage.

7 Your machine should never be placed on, near or over a radiator, heater, air

conditioner or ventilation duct.

8 Do not allow anything to rest on the power cable. Do not locate your machine

where the cords will be abused by persons walking on them.

9 Do not overload wall outlets and extension cords. This can diminish performance,

and may result in the risk of fire or electric shock.

10 Do not allow pets to chew on the AC power or PC interface cords.

11 Never push objects of any kind into the machine through case or cabinet

openings. They may touch dangerous voltage points, creating a risk of fire or

shock. Never spill liquid of any kind onto or into the machine.

12 To reduce the risk of electric shock, do not disassemble the machine. Take it to a

qualified service technician when repair work is required. Opening or removing

covers may expose you to dangerous voltages or other risks. Incorrect reassembly

could cause electric shock when the unit is subsequently used.

13 Unplug the machine from the PC and AC wall outlet, and refer servicing to

qualified service personnel under the following conditions:

• When any part of the power cord, plug, or connecting cable is damaged or

frayed.

• If liquid has been spilled into the machine.

• If the machine has been exposed to rain or water.

• If the machine does not operate properly after instructions have been followed.

• If the machine has been dropped, or the cabinet appears damaged.

• If the machine exhibits a sudden and distinct change in performance.

14 Adjust only those controls covered by the operating instructions. Improper

adjustment of other controls may result in damage, and may require extensive

work by a qualified service technician to restore the machine to normal operation.

15 Avoid using this machine during a lightning storm. There may be a remote risk of

electric shock from lightning. If possible, unplug the AC power for the duration of

the lightning storm.

16 If you continuously print multiple pages, the surface of the output tray may become

hot. Be careful not to touch the surface, and keep children away from the surface.

17 SAVE THESE INSTRUCTIONS.

Environmental and Safety Consideration

Laser Safety Statement

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR,

chapter 1 Subchapter J for Class I(1) laser products, and elsewhere, is certified as a

Class I laser product conforming to the requirements of IEC 825.

Class I laser products are not considered to be hazardous. The laser system and printer

are designed so there is never any human access to laser radiation above a Class I level

during normal operation, user maintenance, or prescribed service condition.

ARNING

Never operate or service the printer with the protective cover removed from Laser/

Scanner assembly. The reflected beam, although invisible, can damage your eyes.

When using this product, these basic safety precautions should always be followed to

reduce risk of fire, electric shock, and injury to persons:

Ozone Safety

During normal operation, this machine produces ozone. The ozone

produced does not present a hazard to the operator. However, it is

advisable that the machine be operated in a well ventilated area.

If you need additional information about ozone, please contact your

nearest Samsung dealer.

Power Saver

This printer contains advanced energy conservation technology that reduces power

consumption when it is not in active use.

When the printer does not receive data for an extended period of time, power

consumption is automatically lowered.

Recycling

Please recycle or dispose of packaging materials for this product in

an environmentally responsible manner.

Correct Disposal of This Product (Waste Electrical &

Electronic Equipment)

(Applicable in the European Union and other European countries with

separate collection systems)

This marking shown on the product or its literature, indicates that it

should not be disposed with other household wastes at the end of its

working life. To prevent possible harm to the environment or human

health from uncontrolled waste disposal, please separate this from

other types of wastes and recycle it responsibly to promote the

sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product,

or their local government office, for details of where and how they can take this item for

environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the

purchase contract. This product should not be mixed with other commercial wastes for

disposal.

Radio Frequency Emissions

FCC Regulations

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received, including interference that

may cause undesired operation.

This device has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

AUTION

: Changes or modifications not expressly approved by the manufacturer

responsible for compliance could void the user’s authority to operate the equipment.

Canadian Radio Interference Regulations

This digital apparatus does not exceed the Class B limits for radio noise emissions from

digital apparatus as set out in the interference-causing equipment standard entitled

“Digital Apparatus”, ICES-003 of the Industry and Science Canada.

Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux

appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur:

“Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.

United States of America

Federal Communications Commission (FCC)

Intentional emitter per FCC Part 15

Low power, Radio LAN type devices (radio frequency (RF) wireless communication

devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your

printer system. This section is only applicable if these devices are present. Refer to the

system label to verify the presence of wireless devices.

Wireless devices that may be in your system are only qualified for use in the United

States of America if an FCC ID number is on the system label.

The FCC has set a general guideline of 20 cm (8 inches) separation between the device

and the body, for use of a wireless device near the body (this does not include

extremities). This device should be used more than 20 cm (8 inches) from the body

when wireless devices are on. The power output of the wireless device (or devices),

which may be embedded in your printer, is well below the RF exposure limits as set by

the FCC.

This transmitter must not be collocated or operation in conjunction with any other

antenna or transmitter.

Operation of this device is subject to the following two conditions:(1) This device may

not cause harmful interference, and(2) this device must accept any interference

received, including interference that may cause undesired operation of the device.

Wireless devices are not user serviceable. Do not modify them in any way.

Modification to a wireless device will void the authorization to use it.

Contact manufacturer for service.

FCC Statement for Wireless LAN use:

“While installing and operating this transmitter and antenna combination

the radio frequency exposure limit of 1mW/cm2 may be exceeded at

distances close to the antenna installed. Therefore, the user must maintain

a minimum distance of 20cm from the antenna at all times. This device can

not be colocated with another transmitter and transmitting antenna.”

Declaration of Conformity (European Countries)

Approvals and Certifications

The CE marking applied to this product symbolises Samsung

Electronics Co., Ltd. Declaration of Conformity with the following

applicable 93/68/EEC Directives of the European Union as of the

dates indicated:

January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member

states related to low voltage equipment.

January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the laws

of the Member States related to electromagnetic compatibility.

iii

March 9, 1999: Council Directive 1999/5/EC on radio equipment and

telecommunications terminal equipment and the mutual recognition of their conformity.

A full declaration, defining the relevant Directives and referenced standards can be

obtained from your Samsung Electronics Co., Ltd. representative.

EC Certification

Certification to 1999/5/EC Radio Equipment & Telecommunications

Terminal Equipment Directive (FAX)

This Samsung product has been self-certified by Samsung for pan-European single

terminal connection to the analogue public switched telephone network (PSTN) in

accordance with Directive 1999/5/EC. The product has been designed to work with the

national PSTNs and compatible PBXs of the European countries:

In the event of problems, you should contact the Euro QA Lab of Samsung Electronics

Co., Ltd. in the first instance.

The product has been tested against TBR21 and/or TBR 38. To assist in the use and

application of terminal equipment which complies with this standard, the European

Telecommunication Standards Institute (ETSI) has issued an advisory document (EG

201 121) which contains notes and additional requirements to ensure network

compatibility of TBR21 terminals. The product has been designed against, and is fully

compliant with, all of the relevant advisory notes contained in this document.

European Radio Approval Information (for products fitted with EU-

approved radio devices)

This Product is a printer; low power, Radio LAN type devices (radio frequency (RF)

wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be

present (embedded) in your printer system which is intended for home or office use. This

section is only applicable if these devices are present. Refer to the system label to verify

the presence of wireless devices.

Wireless devices that may be in your system are only qualified for use in the European

Union or associated areas if a CE mark with a Notified Body Registration Number

and the Alert Symbol is on the system label.

The power output of the wireless device or devices that may be embedded in you printer

is well below the RF exposure limits as set by the European Commission through the

R&TTE directive.

European States qualified under wireless approvals:

Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland,

France (with frequency restrictions), Germany, Greece, Hungary,

Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands,

Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and the U.K.

EEA/EFTA countries

Iceland, Liechtenstein, Norway and Switzerland

European States with restrictions on use:

In France, the frequency range is restricted to 2446.5-2483.5 MHz for

devices above 10 mW transmitting power such as wireless

EEA/EFTA countries

No limitations at this time.

Regulatory Compliance Statements

Wireless Guidance

Low power, Radio LAN type devices (radio frequency (RF) wireless communication

devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your

printer system. The following section is a general overview of considerations while

operating a wireless device.

Additional limitations, cautions, and concerns for specific countries are listed in the

specific country sections (or country group sections). The wireless devices in your

system are only qualified for use in the countries identified by the Radio Approval Marks

on the system rating label. If the country you will be using the wireless device in, is not

listed, please contact your local Radio Approval agency for requirements. Wireless

devices are closely regulated and use may not be allowed.

The power output of the wireless device or devices that may be embedded in your

printer is well below the RF exposure limits as known at this time. Because the wireless

devices (which may be embedded into your printer) emit less energy than is allowed in

radio frequency safety standards and recommendations, manufacturer believes these

devices are safe for use. Regardless of the power levels, care should be taken to

minimize human contact during normal operation.

As a general guideline, a separation of 20 cm (8 inches) between the wireless device

and the body, for use of a wireless device near the body (this does not include

extremities) is typical. This device should be used more than 20 cm (8 inches) from the

body when wireless devices are on and transmitting.

This transmitter must not be collocated or operation in conjunction with any other

antenna or transmitter.

Some circumstances require restrictions on wireless devices. Examples of common

restrictions are listed below:

Radio frequency wireless communication can interfere with equipment on

commercial aircraft. Current aviation regulations require wireless devices

to be turned off while traveling in an airplane. IEEE 802.11 (also known as

wireless Ethernet) and Bluetooth communication devices are examples of

devices that provide wireless communication.

In environments where the risk of interference to other devices or services

is harmful or perceived as harmful, the option to use a wireless device may

be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable

gas laden atmospheres are limited examples where use of wireless

devices may be restricted or eliminated. When in environments where you

are uncertain of the sanction to use wireless devices, ask the applicable

authority for authorization prior to use or turning on the wireless device.

Every country has different restrictions on the use of wireless devices.

Since your system is equipped with a wireless device, when traveling

between countries with your system, check with the local Radio Approval

authorities prior to any move or trip for any restrictions on the use of a

wireless device in the destination country.

If your system came equipped with an internal embedded wireless device,

do not operate the wireless device unless all covers and shields are in

place and the system is fully assembled.

Wireless devices are not user serviceable. Do not modify them in any way.

Modification to a wireless device will void the authorization to use it. Please

contact manufacturer for service.

Only use drivers approved for the country in which the device will be used.

See the manufacturer System Restoration Kit, or contact manufacturer

Technical Support for additional information.

Replacing the Fitted Plug (for UK Only)

MPORTANT

The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has

a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13

amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover, do

not use the plug until you have another fuse cover.

Please contact the people from you purchased the machine.

The 13 amp plug is the most widely used type in the UK and should be suitable.

However, some buildings (mainly old ones) do not have normal 13 amp plug sockets.

You need to buy a suitable plug adaptor. Do not remove the moulded plug.

ARNING

If you cut off the moulded plug, get rid of it straight away.

You cannot rewire the plug and you may receive an electric shock if you

plug it into a socket.

MPORTANT

WARNING

: You must earth this machine.

The wires in the mains lead have the following color code:

• Green and Yellow: Earth

• Blue: Neutral

•Brown: Live

If the wires in the mains lead do not match the colors marked in your plug, do the

following:

You must connect the green and yellow wire to the pin marked by the letter “E” or by the

safety ‘Earth symbol’ or colored green and yellow or green.

You must connect the blue wire to the pin which is marked with the letter “N” or colored

black.

You must connect the brown wire to the pin which is marked with the letter “L” or colored

red.

You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.

1.1 <

Introduction>

1 Introduction

Congratulations on the purchase of your printer!

This chapter includes:

• Special features

• Printer overview

• Control panel overview

• Finding more information

• Selecting a location

Special features

Your new printer is equipped with several special features that improve

the print quality. You can:

Print with excellent quality and high speed

• You can print up to 1200 x 1200 dpi effective

output (ML-2570, ML-2571N) or 1200 x 600 dpi

effective output (ML-2510). See the Software

Section.

• Your printer prints A4-sized paper at up to 24 ppma

and letter-sized paper at up to 25 ppm.

a. pages per minute

Handle paper flexibly

• Manual tray supports one sheet of envelopes,

labels, transparencies, custom-sized materials,

postcards and heavy paper.

• Standard 250-sheet tray supports plain paper.

• 100-sheet output tray supports convenient access.

Create professional documents

•Print Watermarks. You can customize your

documents with words, such as “Confidential.” See

the Software Section.

•Print Posters. The text and pictures of each page

of your document are magnified and printed across

the sheet of paper and can then be taped together

to form a poster. See the Software Section.

Save time and money

• Your printer allows you to use toner save mode to

save toner. See the Software Section.

• You can print on both sides of the paper manually

to save paper [Double-side Printing (Manual)].

• You can print multiple pages on a single sheet of

paper to save paper (N-Up printing). See the

Software Section.

• You can use preprinted forms and letterhead with

plain paper. See the Software Section.

• Your printer automatically conserves electricity

by substantially reducing power consumption when

not in use.

Expand the printer capacity

•A Network interface enables network printing. You

can buy and add an external wired network

interface server to the ML-2510 and ML-2570. The

ML-2571N comes with a built-in network interface,

10/100 Base TX.

1 2

3 4

1.2 <

Introduction>

Printer features

The table below lists a general overview of features supported by your

printer.

(I: Installed, O: Option, NA: Not Available)

Print in various environments

• A PostScript 3 Emulation* (PS) enables PS printing in the ML-2570

and ML-2571N.

* Zoran IPS Emulation compatible with PostScript 3

IPS/PS3 and OneImage are trademarks of

Zoran Corporation.

* 136 PS3 fonts

• Contains UFST and MicroType from Monotype Imaging Inc.

• You can print in Windows 98/Me/NT 4.0/2000/XP/2003.

• Your printer is compatible with Linux and Macintosh.

• Your printer comes with both Parallel and USB interfaces.

• You can also use a Network interface. The ML-2571N comes with

a built-in network interface, 10/100 Base TX. However, you need to

buy and install the external wired network interface server to the

ML-2510 and ML-2570.

Features ML-2510 ML-2570 ML-2571N

IEEE 1284 Parallel I I I

USB 2.0 I

(USB 1.1)

Network Interface

(Ethernet 10/100 Base TX)

(External)

PCL Emulation NA I I

PostScript Emulation NA I I

Printer overview

Front view

1output tray 6manual tray

2top cover 7standard tray

3control panel 8paper length guide

4front cover 9paper width guide

5output tray extension

* The figure above shows an ML-2571N.

1.3 <

Introduction>

Rear view

Control panel overview

1parallel port 4power receptacle

2USB port 5power switch

3network port

1Error: Indicates the status of your printer. See page 9.4.

2Online: Indicates the status of your printer. See page 9.4.

3Cancel: Prints a demo page or configuration page.

Cancels the print job.

Makes the printer pick up the print media.

* The figure above shows an ML-2571N.

Finding more information

You can find information for setting up and using your printer from the

following resources, either printed or onscreen.

Quick Install

Guide

Provides information on setting up your

printer, therefore, be sure to follow the

instructions in the guide to get the printer

ready.

Online User’s

Guide

Provides you with step-by-step instructions for

using your printer’s full features, and contains

information for maintaining your printer,

troubleshooting, and installing accessories.

This user’s guide also contains a Software

Section providing you with information on how

to print documents with your printer on various

operating systems, and how to use the

supplied software utilities.

Network Printer

User’s Guide

Contained on the network utilities CD,

provides you with information on setting up

and connecting your printer to a network.

Printer Driver

Help

Provides you with help information on printer

driver properties and instructions for setting up

the properties for printing. To access a printer

driver help screen, click Help from the printer

properties dialog box.

Samsung

Website

If you have Internet access, you can get help,

support, printer drivers, manuals, and order

information from the Samsung website,

www.samsungprinter.com.

Note

• You can access the user’s guides in

other languages from the Manual

folder on the printer driver CD.

1.4 <

Introduction>

Selecting a location

Select a level, stable place with adequate space for air circulation. Allow

extra space for opening covers and trays.

The area should be well-ventilated and away from direct sunlight or

sources of heat, cold, and humidity. Do not set the printer close to the

edge of your desk or table.

Clearance space

Front: 482.6 mm

(enough space so that

tray can be opened)

Back: 100 mm (enough

space for ventilation)

Right: 100 mm (enough

space for ventilation)

Left: 100 mm (enough

space for ventilation)

2.1 <

Basic setup>

2 Basic setup

This chapter includes:

• Printing a demo page

• Using toner save mode

Printing a demo page

After setting up your printer, print a demo page to make sure that the

printer is operating correctly.

Press and hold the Cancel button for about 2 seconds.

A demo page prints out.

Using toner save mode

Toner save mode allows the printer to use less toner on each page.

Activating this mode extends the life of your toner cartridge and reduces

your cost per page beyond what one would experience in the normal

mode, but it reduces print quality. This setting is not available with the

1200dpi (Best) setting.

You can set the toner save mode from the printer properties window on

your printer driver. See the Software Section.

3.1 <

Software overview>

3 Software overview

This chapter gives you an overview of the software that comes with your

printer. Further details about installing and using the software are

explained in the Software Section.

This chapter includes:

• Supplied software

• Printer driver features

• System requirements

Supplied software

You must install the printer software using the supplied CDs after you

have set up your printer and connected it to your computer.

Each CD provides you with the following software:

CD Contents

printer

software

Windows • Printer driver: Use this driver to take

full advantage of your printer’s

features.

•Smart Panel: This program allows

you to monitor the printer’s status and

alerts you when an error occurs during

printing.

•Printer Settings Utility: This program

is automatically installed when you

install the Smart Panel.

•PCL6 driver: Use this driver to print

documents in the PCL6, PCL5e

language. (ML-2570, ML-2571N only)

•Postscript Printer Description

(PPD) file: Use the PostScript driver to

print documents with complex fonts

and graphics in the PostScript

language. (ML-2570, ML-2571N only)

•User’s Guide in PDF

Linux • Printer driver: Use this driver to run

your printer from a Linux computer

and print documents.

•Smart Panel: This program allows

you to monitor the printer’s status and

alerts you when an error occurs during

printing.

Macintosh • Postscript Printer Description

(PPD) file: Use this file to run your

printer from a Macintosh computer

and print documents. (ML-2570, ML-

2571N only)

•Smart Panel: This program allows

you to monitor the printer’s status and

alerts you when an error occurs during

printing.

network

utilities

(ML-2571N

only)

Windows • SyncThru™ Web Admin Service:

Use this web-based program to

remotely manage, monitor, and

troubleshoot network printers.

•Set IP: Use this program to set your

printer’s TCP/IP addresses.

•Network Printer User’s Guide in

PDF

3.2 <

Software overview>

Printer driver features

Your printer drivers support the following standard features:

• Paper source selection

• Paper size, orientation and type

• Number of copies

In addition, you can use various special printing features. The following

table shows a general overview of features supported by your printer

drivers:

Feature

SPL (Samsung

Printer Language) PCL 6 PostScript

Windows Linux Windows Windows Macintosh

Toner save O O O O X

quality

option

OOO O O

Poster

printing

OXO X X

Multiple

pages per

sheet

(N-up)

O O

(2, 4)

OO O

Fit to page

printing

OOO O O

Scale

printing

OOO O O

Watermark O XO X X

Overlay O XO X X

Note

• Overlay is not supported in Windows NT 4.0.

System requirements

Before you begin, ensure that your system meets the following

requirements:

Windows

Item Requirements Recommended

Operating

system

Windows 98/Me/NT 4.0/2000/XP/2003

CPU Windows 98/

Me/NT 4.0/2000

Pentium II

400 MHz or

higher

Pentium III

933 MHz

Windows XP/

2003

Pentium III

933 MHz or

higher

Pentium IV

1GHz

RAM Windows 98/

Me/NT 4.0/2000

64 MB or more 128 MB

Windows XP/

2003

128 MB or more 256 MB

Free disk

space

Windows 98/

Me/NT 4.0/2000

300 MB or more 1 GB

Windows XP/

2003

1 GB or more 5 GB

Internet

Explorer

5.0 or higher

Note

• For Windows NT 4.0/2000/XP/2003, users who have an

administrator right can install the software.

3.3 <

Software overview>

Linux

Macintosh

Item Requirements

Operating system Various Linux OS including

• Red Hat 8 ~ 9

• Fedora Core 1 ~ 3

• Mandrake 9.2 ~ 10.1

• SuSE 8.2 ~ 9.2

Processor Pentium IV 1 GHz or higher

RAM 256 MB or higher

Free disk page 1 GB or higher

Software • Linux Kernel 2.4 or higher

• Glibc 2.2 or higher

• CUPS

•SANE

Item Requirements

Operating system Macintosh 10.3 (ML-2510), 8.6 ~ 9.2 and

10.1 ~ 10.4 (ML-2570, ML-2571N)

RAM 128 MB

Free disk space 200 MB

Connection USB interface, Network interface

4.1 <

Network setup>

4 Network setup

This chapter gives you basic information for setting up your printer for

network connections.

This chapter includes:

• Introduction

• Supported operating systems

• Installing an external wired network interface server

Introduction

Once you have connected your printer to a network with an RJ-45

Ethernet cable, you can share the printer with other network users.

You need to set up the network protocols on the printer to use it as your

network printer. Protocols can be set up by the following programs that

came with your printer:

•SyncThru™ Web Admin Service: A web-based printer

management solution for network administrators. SyncThru™ Web

Admin Service provides you with an efficient way of managing

network devices and lets you remotely monitor and troubleshoot

network printers from any site with corporate intranet access.

•SyncThru™ Web Service: A web server embedded to your network

print server, which allows you to configure the network parameters

necessary for the printer to connect to various network environments.

•SetIP: A utility program allowing you to select a network interface and

manually configure the addresses for use with the TCP/IP protocol.

For further details, refer to the user’s guide on the network utilities CD

that came with your printer.

Supported operating systems

The following table shows the network environments supported by the

printer:

• TCP/IP: Transmission Control Protocol/Internet Protocol

• SPX/IPX: Sequenced Packet eXchange/Internet Packet eXchange

• DHCP: Dynamic Host Configuration Protocol

• BOOTP: Bootstrap Protocol

Item Requirements

Network interface • 10/100 Base-TX

Network operating

system

• Windows 98/Me/NT 4.x/2000/XP/2003

• Linux OS including Red Hat 8 ~ 9,

Fedora Core 1 ~ 3, Mandrake 9.2 ~ 10.1,

SuSE 8.2 ~ 9.2

• Mac OS 8.6 ~ 9.2, 10.1 ~ 10.4

• Unix HP-UX, Solaris, SunOS, SCO UNIX

• NetWare 4.x, 5.x, 6.x

Network protocols • TCP/IP

•EtherTalk

•HTTP 1.1

•SNMPv2

• SPX/IPX

Dynamic

addressing server

• DHCP, BOOTP

4.2 <

Network setup>

Installing an external wired network interface

server

The ML-2571N is equipped with wired network interface, allowing you to

use your printer on a network.

To use the ML-2510 and ML-2570 in network environments, you need to

buy an optional external wired network interface server. For order

information, see page 7.1.

5.1 <

Loading print media>

5 Loading print media

This chapter will help you understand the types of paper you can use

with your printer and how to properly load paper in the different paper

trays for the best print quality.

This chapter includes:

• Selecting print media

• Loading paper

• Knowing an output location

Selecting print media

You can print on a variety of print media, such as plain paper, envelopes,

labels, and transparencies. Always use print media that meet the

guidelines for use with your printer. Print media that does not meet the

guidelines outlined in this user’s guide may cause the following

problems:

• Poor print quality

• Increased paper jams

• Premature wear on the printer

Properties, such as weight, composition, grain, and moisture content,

are important factors that affect the printer’s performance and the output

quality. When you choose print media, consider the following:

• Desired outcome: The print media you choose should be appropriate

for your project.

• Size: You can use any size print media that fits easily within the paper

adjusters of the paper tray.

• Weight: Your printer supports print media weights as follows:

- 16 to 43 lb (60 to 163 g/m2) for the standard tray and manual tray

- 20 to 24 lb (75 to 90 g/m2) for the manual duplex printing

• Brightness: Some print media are whiter than others and produce

sharper, more vibrant images.

• Surface smoothness: The smoothness of the print media affects how

crisp the printing looks on the paper.

Notes

• Some print media may meet all of the guidelines in this section

and still not produce satisfactory results. This may be the

result of improper handling, unacceptable temperature and

humidity levels, or other variables over which Samsung has no

control.

• Before purchasing large quantities of print media, ensure that

it meets the requirements specified in this user’s guide.

Caution

• Using print media that does not meet these specifications may

cause problems, requiring repairs. Such repairs are not

covered by Samsung’s warranty or service agreements.

5.2 <

Loading print media>

Supported sizes of paper

Print media for manual duplex printing

Type Size Dimensions Weight Capacitya

a. Maximum capacity may differ depending on print media weight, thickness and environmental conditions.

Plain paper Letter 216 x 279 mm (8.5 x 11 inches) • 60 to 24 lb (60 to 90 g/m2)

for the tray with multi-pages

feeding

• 16 to 43 lb (60 to 165 g/m2)

for the tray with single page

feeding and the manual

tray

• 250 sheets of 75 g/m2

(20 lb) paper for the

standard tray

• 1 sheet of paper for the

manual tray

Legal 216 x 356 mm (8.5 x 14 inches)

Folio 216 x 330.2 mm (8.5 x 13 inches)

Oficio 216 x 343 mm (8.5 x 13.5 inches)

A4 210 x 297 mm (8.27 x 11.69 inches)

JIS B5 182 x 257 mm (7.18 x 10.12 inches)

ISO B5 176 x 250 mm (6.93 x 9.84 inches)

Executive 184.2 x 266.7 mm (7.25 x 10.5 inches)

A5 148.5 x 210 mm (5.85 x 8.27 inches)

A6 105 x 148.5 mm (4.13 x 5.85 inches)

Envelope Envelope Monarch 98.4 x 190.5 mm (3.88 x 7.5 inches) 20 to 24 lb (75 to 90 g/m2) 1 sheet of paper for the

manual tray

Envelope No.10 105 x 241 mm (4.12 x 9.5 inches)

Envelope DL 110 x 220 mm (4.33 x 8.66 inches)

Envelope C5 162 x 229 mm (6.38 x 9.02 inches)

Envelope C6 114 x 162 mm (4.49 x 6.38 inches)

Transparency Letter, A4 Refer to the Plain paper section 37 to 39 lb (138 to 146 g/m2)

Labels Letter, A4 Refer to the Plain paper section 32 to 40 lb (120 to 150 g/m2)

Card stock Letter, A4 Refer to the Plain paper section 24 to 43 lb (90 to 163 g/m2)

Minimum size (custom) 76 x 127 mm (3 x 5 inches) 16 to 43 lb (60 to 165 g/m2) Refer to the above Capacity

sections

Maximum size (custom) 216 x 356 mm (8.5 x 14 inches)

Type Size Weight

Plain paper A4, Letter, Oficio, Legal, and Folio 20 to 24 lb (75 to 90 g/m2)

5.3 <

Loading print media>

Guidelines for selecting and storing print media

When selecting or loading paper, envelopes, or other print media, keep

these guidelines in mind:

• Always use print media that conform with the specifications listed on

the next column.

• Attempting to print on damp, curled, wrinkled, or torn paper can cause

paper jams and poor print quality.

• For the best print quality, use only high quality copier grade paper

specifically recommended for use in laser printers.

• Avoid using the following print media types:

- Paper with embossed lettering, perforations, or a texture that is too

smooth or too rough

- Erasable bond paper

- Multi-paged paper

- Synthetic paper and thermally reactive paper

- Carbonless paper and Tracing paper.

• Use of these types of paper could result in paper jams, chemical

smells, and damage to your printer.

• Store print media in its ream wrapper until you are ready to use it.

Place cartons on pallets or shelves, not on the floor. Do not place

heavy objects on top of the paper, whether it is packaged or

unpackaged. Keep it away from moisture or other conditions that can

cause it to wrinkle or curl.

• Store unused print media at temperatures between 15o C and 30o C

(59o F to 86o F). The relative humidity should be between 10% and

70%.

• Store unused print media in a moisture-proof wrap, such as a plastic

container or bag, to prevent dust and moisture from contaminating

your paper.

• Load special print media types one sheet at a time through the

manual tray to avoid paper jams.

• To prevent print media, such as transparencies and label sheets, from

sticking together, remove them as they print out.

Guidelines for special print media

Type Guidelines

Envelopes • Successful printing on envelopes depends

upon the quality of the envelopes. When

selecting envelopes, consider the following

factors:

- Weight: The weight of the envelope paper

should not exceed 90 g/m2 (24 lb) or jamming

may occur.

- Construction: Prior to printing, envelopes

should lie flat with less than 6 mm

(0.25 inches) curl, and should not contain air.

- Condition: Envelopes should not be wrinkled,

nicked, or otherwise damaged.

- Temperature: You should use envelopes that

are compatible with the heat and pressure of

the printer during operation.

• Use only well-constructed envelopes with sharp

and well creased folds.

• Do not use stamped envelopes.

• Do not use envelopes with clasps, snaps,

windows, coated lining, self-adhesive seals, or

other synthetic materials.

• Do not use damaged or poorly made

envelopes.

• Be sure the seam at both ends of the envelope

extends all the way to the corner of the

envelope.

• Envelopes with a peel-off adhesive strip or with

more than one flap that folds over to seal must

use adhesives compatible with the printer’s

fusing temperature of 180° C (356° F) for

0.1 second. The extra flaps and strips might

cause wrinkling, creasing, or jams, and may

even damage the fuser.

• For the best print quality, position margins no

closer than 15 mm (0.6 inches) from the edges

of the envelope.

• Avoid printing over the area where the

envelope’s seams meet.

Acceptable

Unacceptable

5.4 <

Loading print media>

Transparencies • To avoid damaging the printer, use only

transparencies designed for use in laser

printers.

• Transparencies used in the printer must be able

to withstand 180° C (356° F), the printer’s

fusing temperature.

• Place them on a flat surface after removing

them from the printer.

• Do not leave them in the paper tray for long

periods of time. Dust and dirt may accumulate

on them, resulting in spotty printing.

• To avoid smudging caused by fingerprints,

handle them carefully.

• To avoid fading, do not expose printed

transparencies to prolonged sunlight.

• Ensure that transparencies are not wrinkled,

curled, or have any torn edges.

Labels • To avoid damaging the printer, use only labels

designed for use in laser printers.

• When selecting labels, consider the following

factors:

- Adhesives: The adhesive material should be

stable at 180° C (356° F), the printer’s fusing

temperature.

- Arrangement: Only use labels with no

exposed backing between them. Labels can

peel off sheets that have spaces between the

labels, causing serious jams.

- Curl: Prior to printing, labels must lie flat with

no more than 13 mm (5 inches) of curl in any

direction.

- Condition: Do not use labels with wrinkles,

bubbles, or other indications of separation.

• Make sure that there is no exposed adhesive

material between labels. Exposed areas can

cause labels to peel off during printing, which

can cause paper jams. Exposed adhesive can

also cause damage to printer components.

• Do not run a sheet of labels through the printer

more than once. The adhesive backing is

designed for only a single pass through the

printer.

• Do not use labels that are separating from the

backing sheet or are wrinkled, bubbled, or

otherwise damaged.

Card stock or

custom-sized

materials

• Do not print on print media smaller than 76 mm

(3 inches) wide or 127 mm (5 inches) long.

• In the software application, set margins at least

6.4 mm (0.25 inches) away from the edges of

the material.

Type Guidelines

Loading paper

Load the print media you use for the majority of your print jobs in the tray.

The tray can hold a maximum of 250 sheets of 75 g/m2 (20 lb) plain

paper.

Using the standard tray

To load paper, open the tray and load paper with the side to be printed

on facing up.

You can load letterhead paper with the design side face up. The top edge

of the sheet with the logo should be entered into the printer first.

Preprinted

paper

• Letterhead must be printed with heat-resistant

ink that will not melt, vaporize, or release

hazardous emissions when subjected to the

printer’s fusing temperature of 180° C (356° F)

for 0.1 second.

• Letterhead ink must be non-flammable and

should not adversely affect printer rollers.

• Forms and letterhead should be sealed in a

moisture-proof wrapping to prevent changes

during storage.

• Before you load preprinted paper, such as

forms and letterhead, verify that the ink on the

paper is dry. During the fusing process, wet ink

can come off preprinted paper, reducing print

quality.

Notes

• If you experience problems with paper feed, place one sheet at

a time in the manual tray.

• You can load previously printed paper. The printed side should

be facing down with an uncurled edge enter the printer first. If

you experience problems with paper feed, turn the paper

around. Note that the print quality is not guaranteed.

Type Guidelines

5.5 <

Loading print media>

Using the manual tray

The manual tray can hold special sizes and types of print media, such as

transparency, postcard, note card, and envelope. It is useful for single

page printing on special print media.

To load paper in the manual tray:

1Load one sheet of paper with the side to be printed on facing up.

Depending on the print media type you are using, keep the

following loading guidelines:

• Envelopes: Flap side down and with the stamp area on the top left

side.

• Transparencies: Print side up and the top with the adhesive strip

entering the printer first.

• Labels: Print side up and the top short edge entering the printer

first.

• Preprinted paper: Design side up and the top edge entering the

printer first.

• Card stock: Print side up and the short edge entering the printer

first.

• Previously printed paper: Previously printed side down and an

uncurled edge entering the printer first.

Note

• For transparency, hold it by the edges and avoid touching the

print side. Oils from your fingers can cause print quality

problems.

2Adjust the manual tray paper width guides to the width of the paper.

Do not force too much, or the paper will bend, which could result in

a paper jam or skew.

3When you print a document, set the paper source and type in the

software application. See the Software Section.

Tips on using the manual tray

• Load only one sheet of print media at a time in the manual tray.

• To prevent paper jams, do not add paper when there is still paper in

the manual tray. This also applies to the standard tray.

• Print media should be loaded face up with the top edge going into the

manual tray first and be placed in the center of the tray.

• Always load only the print media specified in page 5.2 to avoid paper

jams and print quality problems.

Using manual feed mode

You can manually load a sheet of print media in the manual tray if you

select Manual Feed in the Source option from the Paper tab when you

change print settings to print a document. See the Software Section.

Manually loading paper can be helpful when you want to check the print

quality after each page is printed.

Load paper sheet-by-sheet in the manual tray, send print data to print the

first page, and press the Cancel button on the control panel to print each

following page.

5.6 <

Loading print media>

1Load the paper in the manual tray with the side to be printed on

facing up.

2Adjust the manual tray paper width guides to the width of the paper.

Do not force too much, or the paper will bend, which could result in

a paper jam or skew.

3When you print a document, set the paper source to Manual Feed

and select the appropriate paper size and type in the software

application. See the Software Section.

4Print a document.

5Press the Cancel button.

The printer picks up the print media and prints.

6Insert the next sheet into the manual tray and press the Cancel

button.

Repeat this step for every page to be printed.

Note

• If you do not press the Cancel button, after a pause the printer

will automatically pick the print media.

Knowing an output location

The output tray collects paper face down, in the order in which the sheets

were printed.

Note

• If you continuously print many pages, the surface of the output

tray may become hot. Be careful not to touch the surface, and

especially keep children away from the surface.

• The output tray can hold up to 100 sheets of 75 g/m2 (20 lb)

plain paper. Remove the pages so that the tray is not

overloaded.

1output tray

6.1 <

Basic printing>

6 Basic printing

This chapter explains common printing tasks.

This chapter includes:

• Printing a document

• Canceling a print job

Printing a document

This printer allows you to print from various Windows, Macintosh, or

Linux applications. The exact steps for printing a document may vary

depending on the application you use.

For details about printing, see the Software Section.

Canceling a print job

If the print job is waiting in a print queue or print spooler, such as the

printer group in Windows, delete the job as follows:

1Click the Windows Start button.

2For Windows 98/Me/NT 4.0/2000, select Settings and then

Printers.

For Windows XP/2003, select Printers and Faxes.

3Double-click the Samsung ML-2570 Series, Samsung ML-2570

Series PCL 6 or Samsung ML-2570 Series PS icon.

4From the Document menu, select Cancel Printing (Windows 98/

Me) or Cancel (Windows NT 4.0/2000/XP/2003).

You can also cancel the current job by pressing the Cancel button on the

control panel of your printer.

Note

• You can access this window simply by double-clicking the

printer icon at the bottom right corner of the Windows desktop.

7.1 <

Ordering supplies and accessories>

7 Ordering supplies and

accessories

This chapter provides information on the toner cartridge and accessory

that are available for your printer.

This chapter includes:

• Toner cartridge

• Accessory

• How to purchase

Toner cartridge

When the toner runs out, you can order the following type of toner

cartridge for your printer:

Accessory

You can purchase and install the following accessory to your ML-2510

and ML-2570 printer:

How to purchase

To order Samsung-authorized supplies or accessories, contact your

local Samsung dealer or the retailer where you purchased your printer,

or visit www.samsungprinter.com and select your country/region for

information on calling for technical support.

Type Yielda

a. ISO 19752 5% coverage

Part number

High yield 3,000 pages ML-2010D3

Accessory Description Part number

Ethernet 10/100

Base TX

external wired

network

interface server

Allows you to connect

your printer to a network

environment using the

external wired network

server.

ML-00ND

8.1 <

Maintenance>

8 Maintenance

This chapter provides information for maintaining your printer and the

toner cartridge.

This chapter includes:

• Cleaning the printer

• Maintaining the toner cartridge

• Printing a configuration page

• Maintenance parts

Cleaning the printer

During the printing process, paper, toner, and dust particles can

accumulate inside the printer. This buildup can cause print quality

problems, such as toner specks or smearing.

Cleaning the outside of the printer

Clean the cabinet of the printer with a soft, lint-free cloth. You can

dampen the cloth slightly with water, but be careful not to let any water

drip onto or into the printer.

Cleaning the inside of the printer

1Turn the printer off and unplug the power cord. Wait for the printer

to cool down.

2Open the front cover and pull the toner cartridge out. Set it on a

clean flat surface.

Caution

• Cleaning the cabinet of the printer with cleaning materials

containing large amounts of alcohol, solvents, or other strong

substances can discolor or crack the cabinet.

Caution

• To prevent damage to the toner cartridge, do not expose it to

light for more than a few minutes. Cover it with a piece of

paper, if necessary.

• Do not touch the green surface underside of the toner

cartridge. Use the handle on the cartridge to avoid touching

this area.

8.2 <

Maintenance>

3Pull the manual tray out.

4With a dry lint-free cloth, wipe away any dust and spilled toner from

the toner cartridge area and the toner cartridge cavity.

5Gently swab the long strip of glass (LSU) inside the top of the

cartridge and check for dirt or dust.

Caution

• While cleaning the inside of the printer, be careful not to reach

too far into the printer. The fuser area may be hot.

Note

• The long strip of glass is hard to locate.

6Reinsert the manual tray.

7Hold the toner cartridge by the handle and slowly insert the

cartridge into the opening in the printer.

Tabs on the sides of the cartridge and corresponding grooves

within the printer will guide the cartridge into the correct position

until it locks into place completely.

8Close the front cover. Make sure that the cover is securely closed.

9Plug in the power cord and turn the printer on.

8.3 <

Maintenance>

Maintaining the toner cartridge

Toner cartridge storage

To get the most from the toner cartridge, keep the following guidelines in

mind:

• Do not remove the toner cartridge from its package until ready for

use.

• Do not refill the toner cartridge. The printer warranty does not cover

damage caused by using a refilled cartridge.

• Store toner cartridge in the same environment as the printer.

• To prevent damage to the toner cartridge, do not expose it to light for

more than a few minutes.

Expected cartridge life

The life of the toner cartridge depends on the amount of toner that print

jobs require. When printing text at ISO 19752 5% coverage, a new toner

cartridge lasts an average of 3,000 pages. (The original toner cartridge

supplied with the printer lasts an average of 1,000 pages.) The actual

number may also be different depending on the print density of the

pages you print on, and the number of pages may be affected by

operating environment, printing interval, print media type, and print

media size. If you print a lot of graphics, you may need to change the

cartridge more often.

Redistributing toner cartridge

When the toner cartridge is near the end of its life:

• White streaks and light printing occur.

• The Smart Panel program window appears on the computer telling

you that the toner level is low.

•The Error LED blinks red.

If this happens, you can temporarily reestablish print quality by

redistributing the remaining toner in the cartridge. In some cases, white

streaks or light printing will still occur even after you have redistributed

the toner.

1Open the front cover.

2Pull the toner cartridge out.

3Thoroughly shake the cartridge 5 or 6 times to distribute the toner

evenly inside the cartridge.

4Hold the toner cartridge by the handle and slowly insert the

cartridge into the opening in the printer.

Tabs on the sides of the cartridge and corresponding grooves

within the printer will guide the cartridge into the correct position

until it locks into place completely.

5Close the front cover. Make sure that the cover is securely closed.

Caution

• Avoid reaching too far into the printer. The fuser area may be

hot.

• To prevent damage to the toner cartridge, do not expose it to

light for more than a few minutes. Cover it with a piece of

paper, if necessary.

• Do not touch the green surface underside of the toner

cartridge. Use the handle on the cartridge to avoid touching

this area.

Caution

• If toner gets on your clothing, wipe it off with a dry cloth and

wash clothing in cold water. Hot water sets toner into fabric.

8.4 <

Maintenance>

Replacing the toner cartridge

When the toner cartridge is completely empty:

• The Smart Panel program window appears on the computer telling

you that the toner cartridge is empty.

•The Error LED lights red.

At this stage, the toner cartridge needs to be replaced. For toner

cartridge ordering information, see page 7.1.

1Open the front cover.

2Pull the old toner cartridge out.

3Remove the new toner cartridge from its bag.

4Thoroughly shake the cartridge 5 or 6 times to distribute the toner

evenly inside the cartridge.

Thoroughly shake the cartridge to assure maximum copies per

cartridge.

Caution

• Do not use sharp objects, such as a knife or scissors, to open

the toner cartridge package. They might scratch the drum of

the cartridge.

5Remove the paper protecting the toner cartridge by pulling the

packing tape.

6Hold the toner cartridge by the handle and slowly insert the

cartridge into the opening in the printer.

Tabs on the sides of the cartridge and corresponding grooves

within the printer will guide the cartridge into the correct position

until it locks into place completely.

7Close the front cover. Make sure that the cover is securely closed.

Note

• Refer to the helpful pictures on the cartridge wrapping paper.

Caution

• If toner gets on your clothing, wipe it off with a dry cloth and

wash clothing in cold water. Hot water sets toner into fabric.

• To prevent damage to the toner cartridge, do not expose it to

light for more than a few minutes. Cover it with a piece of

paper, if necessary.

• Do not touch the green surface underside of the toner

cartridge. Use the handle on the cartridge to avoid touching

this area.

8.5 <

Maintenance>

Printing a configuration page

You can print a configuration page to view current printer settings, or to

help troubleshoot printer problems.

Press and hold the Cancel button for about 5 seconds.

A configuration page prints out.

Maintenance parts

To avoid print quality and paper feed problems resulting from worn parts

and to maintain your printer in top working condition, the following items

will need to be replaced when the specified number of pages have been

printed or when the life span of each item has expired.

Samsung highly recommends that an authorized service provider, dealer

or the retailer where you bought the printer replaces the items.

Items Yield (Average)

Transfer roller Approx. 50,000 pages

Fuser unit Approx. 50,000 pages

Pick-up roller Approx. 50,000 pages

9.1 <

Troubleshooting>

9 Troubleshooting

This chapter provides helpful information for what to do if you encounter

an error while using your printer.

This chapter includes:

• Clearing paper jams

• Troubleshooting checklist

• Understanding the LEDs

• Solving general printing problems

• Solving print quality problems

• Common Windows problems

• Common PostScript problems

• Common Linux problems

• Common Macintosh problems

Clearing paper jams

When a paper jam occurs, the Error LED lights red. Open and close the

front cover. The jammed paper automatically exits the printer.

In the paper feed area

In the standard tray

1Remove the jammed paper by gently pulling it straight out. Make

sure that all of the paper is properly aligned in the standard tray.

If the paper does not move when you pull, or if you do not see the

paper in this area, check the fuser area around the toner cartridge.

See page 9.2.

2Open and close the front cover to resume printing the document

from failed pages.

Note

• When removing paper that is jammed in the printer, if possible

always pull the paper in the direction that it normally moves so

as not to damage internal components. Always pull firmly and

evenly; do not jerk the paper. If the paper tears, ensure that all

fragments of paper are removed; otherwise a jam will occur

again.

9.2 <

Troubleshooting>

In the manual tray

1Remove the jammed paper in the manual tray by gently pulling it

straight out.

If the paper does not move when you pull, or if you do not see the

paper in this area, check the fuser area around the toner cartridge.

See page 9.2.

2Open and close the front cover to resume printing the document

from failed pages.

Around the toner cartridge

1Open the front cover and pull the toner cartridge out.

Note

• The fuser area is hot. Be careful when removing paper from

the printer.

2If necessary, pull the manual tray out.

3Remove the jammed paper by gently pulling it out.

If you do not see the jammed paper or if there is any resistance

removing the paper, stop pulling and go to the paper exit area. See

page 9.3.

4If necessary, reinsert the manual tray.

5Replace the toner cartridge and close the front cover. Printing

automatically resumes.

Caution

• To prevent damage to the toner cartridge, do not expose it to

light for more than a few minutes. Cover it with a piece of

paper, if necessary.

• Do not touch the green surface underside of the toner

cartridge. Use the handle on the cartridge to avoid touching

this area.

9.3 <

Troubleshooting>

In the paper exit area

1Open and close the front cover. The jammed paper is automatically

ejected from the printer.

2Gently pull the jammed paper out of the output tray.

If you do not see the jammed paper or if there is any resistance

when you pull, stop pulling and go to the next step.

3Open the top cover and inner cover.

Caution

• When removing the jammed paper, be careful not to touch the

heat roller (located underneath the inner cover). It is hot and

could cause burns!

• The top and inner cover themselves may also be hot due to

the heat roller. Allows the printer to cool before opening the

covers.

4Loosen the jammed paper if it is caught in the heat roller. Then

gently pull the jammed paper out.

5Close the inner cover and top cover. Printing automatically

resumes.

Tips for avoiding paper jams

By selecting the correct print media types, most paper jams can be

avoided. When a paper jam occurs, follow the steps outlined on page

9.1.

• Follow the procedures on page 5.4. Ensure that the adjustable guides

are positioned correctly.

• Do not overload the tray.

• Do not remove paper from the tray while your printer is printing.

• Flex, fan, and straighten paper before loading.

• Do not use creased, damp, or highly curled paper.

• Do not mix paper types in the tray.

• Use only recommended print media. See page

5.1

• Ensure that the recommended print side of print media is facing up in

the tray.

9.4 <

Troubleshooting>

Troubleshooting checklist

If the printer is not working properly, consult the following checklist. If the

printer does not pass a step, follow the corresponding suggested

solutions.

Condition Suggested solutions

Make sure that the

Online LED on the

control panel lights

green.

• If the Online LED is off, check the power

cord connection. Check the power switch.

Check the power source by plugging the

power cord into another outlet.

Print a demo page

to verify that the

printer is feeding

paper correctly. See

page 2.1.

• If a demo page does not print, check the

paper supply in the tray.

• If the paper jams in the printer, see page

9.1.

Check the demo

page to see if it

printed correctly.

If there is a print quality problem, see page

9.7.

Print a short

document from a

software application

to verify that the

computer and

printer are

connected and are

communicating

correctly.

• If the page does not print, check the cable

connection between the printer and the

computer.

• Check the print queue or print spooler to

see if the printer has been paused.

• Check the software application to ensure

that you are using the proper printer driver

and communication port. If the page is

interrupted during printing, see page 9.5.

If completing the

checklist does not

resolve the printer

problem, check the

following

troubleshooting

sections.

• “Understanding the LEDs” on page 9.4.

• “Solving general printing problems” on

page 9.5.

• “Common Windows problems” on page

9.9.

• “Common PostScript problems” on page

9.9.

• “Common Linux problems” on page 9.10.

• “Common Macintosh problems” on page

9.11.

Understanding the LEDs

LED Status Description

Error Red On • The toner is totally exhausted.

Remove the old toner cartridge

and install a new one. See page

8.4.

• A paper jam has occurred. To

solve the problem, see page 9.1.

• The cover is open. Close the

cover.

• There is no paper in the tray.

Load paper in the tray.

• The printer has stopped printing

due to a major error.

Blinking • A minor error is occurring and

the printer is waiting for the error

to be cleared. When the problem

is cleared, the printer resumes

printing.

• The toner cartridge is low. Order

a new toner cartridge. You can

temporarily improve print quality

by redistributing the toner. See

page 8.3.

Online Off • The printer is off-line and cannot

print.

• The printer is in power save

mode. When data is received, it

switches to on-line automatically.

Green On The printer is on-line and can

receive data from the computer.

Blinking • Blinks slowly indicates that the

printer is receiving data from the

computer.

• Blinks quickly indicates that the

printer is printing data.

9.5 <

Troubleshooting>

Solving general printing problems

For problems with the operation of your printer, refer to the table for

Samsung Electronics Co ML2571N Laser Printer User Manual ML 25xx

Samsung Electronics Co Ltd Laser Printer ML 25xx

Contents

Users Manual 1

Navigation menu

Namespaces

Views

Navigation