Samsung Electronics Co ML3471ND Laser Multi Function Printer User Manual ML 347xSeries En

Samsung Electronics Co Ltd Laser Multi Function Printer ML 347xSeries En

Users Manual

© 2007 Samsung Electronics Co., Ltd. All rights reserved.This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any changes, direct or indirect, arising from or related to use of this user’s guide.•ML-3470D, and ML-3471ND are model names of Samsung Electronics Co., Ltd.• Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd.• IBM and IBM PC are trademarks of International Business Machines Corporation.• PCL and PCL 6 are trademarks of Hewlett-Packard company.• Microsoft, Windows, Windows NT and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation.• PostScript 3 is a trademark of Adobe System, Inc.• UFST® and MicroType™ are registered trademarks of Agfa division of Bayer Corp.• TrueType, LaserWriter, and Macintosh are trademarks of Apple Computer, Inc.• All other brand or product names are trademarks of their respective companies or organizations.
CONTACT SAMSUNG WORLD WIDEIf you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country Customer Care Center Web SiteARGENTINE 0800-333-3733 www.samsung.com/arAUSTRALIA 1300 362 603 www.samsung.com/auBELGIUM 02 201 2418 www.samsung.com/beBRAZIL 0800-124-4214004-0000www.samsung.com/brCANADA 1-800-SAMSUNG (7267864) www.samsung.com/caCHILE 800-726-7864 (SAMSUNG) www.samsung.com/clCHINA 800-810-5858010- 6475 1880www.samsung.com.cnCOLOMBIA 01-8000-112-112 www.samsung.com/coCOSTA RICA 0-800-507-7267 www.samsung.com/latinCZECH REPUBLIC844 000 844 www.samsung.com/czDistributor pro ýeskou republiku : Samsung Zrt., þeska organizaþní složka Vyskoþilova 4, 14000 Praha 4DENMARK 70 70 19 70 www.samsung.com/dkECUADOR 1-800-10-7267 www.samsung.com/latinEL SALVADOR 800-6225 www.samsung.com/latinESTONIA 800-7267 www.samsung.eeKAZAHSTAN 8-800-080-1188 www.samsung.kzFINLAND 030-6227 515 www.samsung.com/fiFRANCE 3260 SAMSUNG or 08 25 08 65 65 (€ 0,15/min)www.samsung.com/frGERMANY 01805 - 121213 (€ 0,14/min)www.samsung.deGUATEMALA 1-800-299-0013 www.samsung.com/latinHONG KONG 3698 4698 www.samsung.com/hkHUNGARY 06-80-SAMSUNG (7267864) www.samsung.com/huINDIA 3030 82821800 110 011www.samsung.com/in/INDONESIA 0800-112-8888 www.samsung.com/idITALIA 800-SAMSUNG(7267864) www.samsung.com/itJAMAICA 1-800-234-7267 www.samsung.com/latinJAPAN 0120-327-527 www.samsung.com/jpLATVIA 800-7267 www.samsung.com/lv/index.htmLITHUANIA 8-800-77777 www.samsung.com/ltLUXEMBURG 0032 (0)2 201 24 18 www.samsung.luMALAYSIA 1800-88-9999 www.samsung.com/myMEXICO 01-800-SAMSUNG (7267864)www.samsung.com/mxNETHERLANDS0900 20 200 88 (€ 0,10/min) www.samsung.com/nlNORWAY 815-56 480 www.samsung.com/noPANAMA 800-7267 www.samsung.com/latinPHILIPPINES 1800-10-SAMSUNG (7267864)www.samsung.com/phPOLAND 0 801 801 881 www.samsung.com/plPORTUGAL 80 8 200 128 www.samsung.com/ptPUERTO RICO 1-800-682-3180 www.samsung.com/latinREP. DOMINICA1-800-751-2676 www.samsung.com/latinRepublic of Ireland0818 717 100 www.samsung.com/ukRUSSIA 8-800-200-0400 www.samsung.ruSINGAPORE 1800-SAMSUNG (7267864) www.samsung.com/sgSLOVAKIA 0800-SAMSUNG (726786) www.samsung.com/skSOUTH AFRICA0860 726 7864 (SAMSUNG) www.samsung.com/zaSPAIN 902 10 11 30 www.samsung.com/esSWEDEN 0771-400 200 www.samsung.com/seSwitzerland 0800-7267864 www.samsung.com/ch/TAIWAN 0800-329-999 www.samsung.com/twTHAILAND 1800-29-323202-689-3232www.samsung.com/thTRINIDAD & TOBAGO1-800-7267-864 www.samsung.com/latinU.A.E 800-SAMSUNG (7267864) www.samsung.com/meaU.K 0870 SAMSUNG (7267864) www.samsung.com/ukU.S.A 1-800-SAMSUNG (7267864) www.samsung.comUKRAINE 8-800-502-0000 www.samsung.com/urUZBEKISTAN 8-800-120-0400 www.samsung.com.uzVENEZUELA 0-800-100-5303 www.samsung.com/latinVIETNAM 1 800 588 889 www.samsung.com/vnCountry Customer Care Center Web Site
CONTENTS1. IntroductionSpecial features ...................................................................................................................................................... 1.1Printer overview ...................................................................................................................................................... 1.2Understanding the Status LED ................................................................................................................................ 1.4Finding more information ........................................................................................................................................ 1.42. System setupUsing control panel menus ...................................................................................................................................... 2.1Menu overview ........................................................................................................................................................ 2.1Printing a demo page .............................................................................................................................................. 2.5Changing the display language ............................................................................................................................... 2.5Using toner save mode ........................................................................................................................................... 2.53. Software overviewSupplied software .................................................................................................................................................... 3.1Printer driver features .............................................................................................................................................. 3.2System requirements .............................................................................................................................................. 3.24. Network setup(ML-3471ND only)Introduction ............................................................................................................................................................. 4.1Supported operating systems ................................................................................................................................. 4.1Configuring TCP/IP ................................................................................................................................................. 4.2Configuring EtherTalk ............................................................................................................................................. 4.2Setting Ethernet speed ............................................................................................................................................ 4.2Restoring the network configuration ........................................................................................................................ 4.2Printing a network configuration page ..................................................................................................................... 4.25. Loading print mediaSelecting print media ............................................................................................................................................... 5.1Loading paper ......................................................................................................................................................... 5.4Selecting an output location .................................................................................................................................... 5.86. Basic printingPrinting a document ................................................................................................................................................ 6.1Canceling a print job ............................................................................................................................................... 6.17. Ordering supplies and accessoriesToner cartridges ...................................................................................................................................................... 7.1Accessories ............................................................................................................................................................. 7.1How to purchase ..................................................................................................................................................... 7.1
8. MaintenancePrinting information page ........................................................................................................................................ 8.1Cleaning the printer ................................................................................................................................................. 8.1Maintaining the toner cartridge ................................................................................................................................ 8.2Maintenance parts ................................................................................................................................................... 8.49. TroubleshootingClearing paper jams ................................................................................................................................................ 9.1Troubleshooting checklist ........................................................................................................................................ 9.6Understanding display messages ........................................................................................................................... 9.6Toner cartridge-related messages .......................................................................................................................... 9.8Solving general printing problems ........................................................................................................................... 9.9Solving print quality problems ............................................................................................................................... 9.11Common Windows problems ................................................................................................................................ 9.13Common PostScript problems .............................................................................................................................. 9.13Common Linux problems ...................................................................................................................................... 9.14Common Macintosh problems .............................................................................................................................. 9.1410. Installing accessoriesPrecautions when installing accessories ............................................................................................................... 10.1Installing a memory DIMM .................................................................................................................................... 10.1Installing a wireless network interface card ........................................................................................................... 10.211. SpecificationsPrinter specifications ............................................................................................................................................. 11.1
iSafety and Regulatory InformationImportant Precautions and Safety InformationWhen using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to people:1 Read and understand all instructions.2 Use common sense whenever operating electrical appliances.3 Follow all warnings and instructions marked on the machine and in the literature accompanying the machine.4 If an operating instruction appears to conflict with safety information, heed the safety information. You may have misunderstood the operating instruction. If you cannot resolve the conflict, contact your sales or service representative for assistance.5 Unplug the machine from the AC wall socket before cleaning. Do not use liquid or aerosol cleaners. Use only a damp cloth for cleaning.6 Do not place the machine on an unstable cart, stand or table. It may fall, causing serious damage.7 Your machine should never be placed on, near or over a radiator, heater, air conditioner or ventilation duct.8 Do not allow anything to rest on the power cable. Do not locate your machine where the cords will be abused by persons walking on them.9 Do not overload wall outlets and extension cords. This can diminish performance, and may result in the risk of fire or electric shock.10 Do not allow pets to chew on the AC power or PC interface cords.11 Never push objects of any kind into the machine through case or cabinet openings. They may touch dangerous voltage points, creating a risk of fire or shock. Never spill liquid of any kind onto or into the machine.12 To reduce the risk of electric shock, do not disassemble the machine. Take it to a qualified service technician when repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly could cause electric shock when the unit is subsequently used. 13 Unplug the machine from the PC and AC wall outlet, and refer servicing to qualified service personnel under the following conditions:• When any part of the power cord, plug, or connecting cable is damaged or frayed.• If liquid has been spilled into the machine. • If the machine has been exposed to rain or water.• If the machine does not operate properly after instructions have been followed.• If the machine has been dropped, or the cabinet appears damaged.• If the machine exhibits a sudden and distinct change in performance.14 Adjust only those controls covered by the operating instructions. Improper adjustment of other controls may result in damage, and may require extensive work by a qualified service technician to restore the machine to normal operation.15 Avoid using this machine during a lightning storm. There may be a remote risk of electric shock from lightning. If possible, unplug the AC power for the duration of the lightning storm.16 If you continuously print multiple pages, the surface of the output tray may become hot. Be careful not to touch the surface, and keep children away from the surface.17 The Power cord supplied with your machine should be used for safe operation. If you are using a cord which is longer than 2 m with 110 V machine, then it should be 16 AWG1 or bigger.18 SAVE THESE INSTRUCTIONS.Environmental and Safety ConsiderationLaser Safety StatementThe printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere, is certified as a Class I laser product conforming to the requirements of IEC 825.Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.Warning Never operate or service the printer with the protective cover removed from Laser/Scanner assembly. The reflected beam, although invisible, can damage your eyes.1 AWG: American Wire Gauge
iiWhen using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons:Ozone SafetyDuring normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area.If you need additional information about ozone, please contact your nearest Samsung dealer.Power SaverThis printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.When the printer does not receive data for an extended period of time, power consumption is automatically lowered. RecyclingPlease recycle or dispose of packaging materials for this product in an environmentally responsible manner.Correct Disposal of This Product (Waste Electrical & Electronic Equipment)(Applicable in the European Union and other European countries with separate collection systems)This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take this item for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal.Radio Frequency EmissionsFCC RegulationsThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation.This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.Caution: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.
iiiCanadian Radio Interference RegulationsThis digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.United States of AmericaFederal Communications Commission (FCC)Intentional emitter per FCC Part 15Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label.The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by the FCC.This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter.Operation of this device is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesired operation of the device.Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service.FCC Statement for Wireless LAN use:“While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1mW/cm2 may be exceeded at distances close to the antenna installed. Therefore, the user must maintain a minimum distance of 20cm from the antenna at all times. This device can not be colocated with another transmitter and transmitting antenna.”Declaration of Conformity (European Countries)Approvals and CertificationsThe CE marking applied to this product symbolises Samsung Electronics Co., Ltd. Declaration of Conformity with the following applicable 93/68/EEC Directives of the European Union as of the dates indicated:January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low voltage equipment.January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the laws of the Member States related to electromagnetic compatibility.March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd. representative.EC CertificationCertification to 1999/5/EC Radio Equipment & Telecommunications Terminal Equipment Directive (FAX)This Samsung product has been self-certified by Samsung for pan-European single terminal connection to the analogue public switched telephone network (PSTN) in accordance with Directive 1999/5/EC. The product has been designed to work with the national PSTNs and compatible PBXs of the European countries:In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance.The product has been tested against TBR21 and/or TBR 38. To assist in the use and application of terminal equipment which complies with this standard, the European Telecommunication Standards Institute (ETSI) has issued an advisory document (EG 201 121) which contains notes and additional requirements to ensure network compatibility of TBR21 terminals. The product has been designed against, and is fully compliant with, all of the relevant advisory notes contained in this document.European Radio Approval Information (for products fitted with EU-approved radio devices)This Product is a printer; low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.Wireless devices that may be in your system are only qualified for use in the European Union or associated areas if a CE mark with a Notified Body Registration Number and the Alert Symbol is on the system label.The power output of the wireless device or devices that may be embedded in you printer is well below the RF exposure limits as set by the European Commission through the R&TTE directive.European States qualified under wireless approvals:EUAustria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (with frequency restrictions), Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and the U.K.EEA/EFTA countriesIceland, Liechtenstein, Norway and SwitzerlandEuropean States with restrictions on use:EUIn France, the frequency range is restricted to 2446.5-2483.5 MHz for devices above 10 mW transmitting power such as wirelessEEA/EFTA countriesNo limitations at this time.
ivRegulatory Compliance StatementsWireless GuidanceLow power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. The following section is a general overview of considerations while operating a wireless device.Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If the country you will be using the wireless device in, is not listed, please contact your local Radio Approval agency for requirements. Wireless devices are closely regulated and use may not be allowed.The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting.This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter.Some circumstances require restrictions on wireless devices. Examples of common restrictions are listed below:Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 (also known as wireless Ethernet) and Bluetooth communication devices are examples of devices that provide wireless communication.In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device.Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.If your system came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled.Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact manufacturer for service.Only use drivers approved for the country in which the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Technical Support for additional information.Replacing the Fitted Plug (for UK Only)ImportantThe mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover, do not use the plug until you have another fuse cover. Please contact the people from you purchased the machine.The 13 amp plug is the most widely used type in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug.WarningIf you cut off the moulded plug, get rid of it straight away.You cannot rewire the plug and you may receive an electric shock if you plug it into a socket.Important warning: You must earth this machine.The wires in the mains lead have the following color code:• Green and Yellow: Earth• Blue: Neutral•Brown: LiveIf the wires in the mains lead do not match the colors marked in your plug, do the following:You must connect the green and yellow wire to the pin marked by the letter “E” or by the safety ‘Earth symbol’ or colored green and yellow or green.You must connect the blue wire to the pin which is marked with the letter “N” or colored black.You must connect the brown wire to the pin which is marked with the letter “L” or colored red.You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
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1.1 <Introduction>1 IntroductionCongratulations on the purchase of your printer! This chapter includes:• Special features• Printer overview• Finding more informationSpecial featuresYour new printer is equipped with several special features that improve the print quality. You can:Print with excellent quality and high speed• You can print up to 1200 x 1200 dpi effective output. See the Software Section.• Your printer prints A4-sized paper at up to 33 ppmaand letter-sized paper at up to 35 ppm. • For duplex printing, your printer prints A4-sized paper at up to 17 ipmb and letter-sized paper at up to 18 ipm.a. pages per minuteb. images per minuteHandle paper flexibly• The multi-purpose tray supports letterheads, envelopes, labels, transparencies, custom-sized materials, postcards, and heavy paper. The multi-purpose tray holds up to 50 sheets of plain paper.• The 250-sheet tray 1 and 250-sheet optional tray 2 support plain paper in various sizes.• Two output tray; select either the output tray (face-down) or the rear cover (face-up) for the most convenient access.•Straight-through paper path capability from the multi-purpose tray to the rear cover.Create professional documents• Print Watermarks. You can customize your documents with words, such as “Confidential.” See the Software Section.• Print Booklets. This feature enables you to easily print a document to create a book. Once printed, all you have to do is fold and staple the pages. See the Software Section.• Print Posters. The text and pictures of each page of your document are magnified and printed across the sheet of paper and can then be taped together to form a poster. See the Software Section.98Save time and money• This printer allows you to use toner save mode to save toner. See page 2.5.• You can print on both sides of the paper to save paper. See the Software Section.• You can print multiple pages on a single sheet of paper to save paper. See the Software Section.• You can use preprinted forms and letterhead with plain paper. See the Software Section.• This printer automatically conserves electricityby substantially reducing power consumption when not in use.Expand the printer capacity•ML-3470D has 32 MB of memory which can be expanded to 288 MB.ML-3471ND has 64 MB of memory which can be expanded to 320 MB. See page 10.1.•ML-3471ND comes with a built-in network interface, 10/100 Base TX.• You can also add an optional wireless network interface card to ML-3471ND only.• You can add a 250-sheet optional tray 2 to your printer. This tray lets you add paper to the printer less often.• A PostScript 3 Emulation* (PS) enables PS printing.* Zoran IPS Emulation compatible with PostScript 3• © Copyright 1995-2005, Zoran Corporation. All rights reserved. Zoran, the Zoran logo, IPS/PS3 and OneImage are trademarks of Zoran Corporation.* 136 PS3 fonts• Contains UFST and MicroType from Monotype Imaging Inc.Print in various environments• You can print in Windows 98/Me/NT 4.0/2000/XP/2003/Vista.• Your printer is compatible with Linux and Macintosh.• Your printer comes with both Parellel and USB interfaces.
1.2 <Introduction>Printer featuresThe table below lists a general overview of features supported by your printer.(I: Installed, O: Option, NA: Not Available)Features ML-3470D ML-3471NDIEEE 1284 Parallel I IUSB 2.0 I INetwork Interface(Ethernet 10/100 Base TX)NA IWireless LAN(IEEE 802.11 b/g Wireless LAN)NA OPostScript* Emulation I IDuplex printingaa. Printing on both sides of paper.IIPrinter overviewFront view1output tray 7multi-purpose tray2control panel 8front cover3handle 9output support4paper level indicator 10 multi-purpose tray paper width guides5optional tray 2 11 multi-purpose tray extension6tray 1* The figure above shows an ML-3471NDwith all available options.
1.3 <Introduction>Rear view1control board cover 6duplex unit2network portaa. ML-3471ND only.7power receptacle3USB port 8power switch4parallel port 9rear cover5optional tray 2 cable connector* The figure above shows an ML-3471ND with all available options.Control panel overviewML-3470D and ML-3471ND1Menu: Enters Menu mode and scrolls through the available menus.2Scroll buttons: Scroll through the options available in the selected menu, and increase or decrease values.3OK: Confirms the selection on the display.4Back: Sends you back to the upper menu level.5Toner Save: Allows you to save on toner by using less toner in printing.6Duplex: Allows you to print documents on both sides of the paper.7Stop: Stops an operation at any time.8Status: Shows the status of your printer. See page 1.4.
1.4 <Introduction>Understanding the Status LEDStatus DescriptionOff • The printer is powerd off.GreenOn• The printer is on.• The printer can receive data from the computer.Blinking• When the backlight blinks slowly, the printer is receiving data from the computer.• When the backlight blinks quickly, the printer is printing data. RedOn• A paper jam has occurred. To solve the problem, see page 9.1.• The front cover is open. Close the frontcover.• There is no paper in the tray. Load paper in the tray.• The toner cartridge installed is not a genuine cartridge, and you selected Stop at the NonGenuine Toner prompt. See page 9.6.• The lifespan of the toner cartridge is reached, and you selected Stop at the Toner Exhausted prompt. See page 9.6.• The printer has stopped printing due to a major error.Blinking• A minor error is occurring and the printer is waiting for the error to be cleared. When the problem is cleared, the printer resumes printing.• The toner cartridge is totally exhausted. Remove the old toner cartridge and install a new one. See page 8.3.• The toner cartridge installed is not a genuine cartridge, and you selected Continue at the NonGenuine Toner prompt. See page 9.6.• The lifespan of the toner cartridge is reached, and you selected Continue at the Toner Exhausted prompt. See page 9.6.• The toner cartridge is low. Order a new toner cartridge. You can temporarily improve print quality by redistributing the toner. See page 8.3.Finding more informationYou can find information for setting up and using your from the following resources, either printed or onscreen.Quick Install GuideProvides information on setting up your printer and, therefore, be sure to follow the instructions in the guide to get the printer ready.Online User’s GuideProvides you with step-by-step instructions for using your printer’s full features, and contains information for maintaining your printer, troubleshooting, and installing accessories.This user’s guide also contains the Software Section providing you with information on how to print documents with your printer on various operating systems, and how to use the supplied software utilities.Note You can access the user’s guides in other languages from the Manualfolder on the printer driver CD.Network Printer User’s Guideaa. ML-3471ND only.Contained on the network utilities CD, provides you with information on setting up and connecting your printer to a network.Printer Driver HelpProvides you with help information on printer driver properties and instructions for setting up the properties for printing. To access a printer driver help screen, click Help from the printer properties dialog box.Samsung website If you have Internet access, you can get help, support, printer drivers, manuals, and order information from the Samsung website, www.samsungprinter.com.
1.5 <Introduction>Selecting a locationSelect a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do not set the printer close to the edge of your desk or table.Clearance spaceFront: 500 mm (enough space so that trays can be opened or removed)Back: 350 mm (enough space to allow opening of the rear cover or the duplex unit)Right: 100 mm (enough space for ventilation)Left: 100 mm (enough space to allow opening of the control board cover)Altitude Setting after Software InstallationThe print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine to the best print quality or best quality of print.Before you set the altitude value, find the altitude where you are using the machine. 1Ensure that you have installed the printer driver with the provided Printer Software CD.2Double-click the Smart Panel icon on the Windows task bar (or Notification Area in Linux). You can also click Smart Panel on the status bar in Mac OS X.3Click Printer Setting.4Click Settings > Altitude Adjustment. Select the appropriate value from the dropdown list, and then click Apply.NoteIIf your machine is connected to a network, SyncThru Web Service screen appears automatically. Click Machine Settings>Setup (or Machine Setup) > Altitude Adj. Select the appropriate altitude value, and then click Apply.0High 312High 23High 1Normal4
2.1 <System setup>2 System setupThis chapter provides step by step information on setting up your printer. This chapter includes:• Using control panel menus• Menu overview• Printing a demo page• Changing the display language• Using toner save modeUsing control panel menusA number of menus are available to make it easy for you to change the printer settings. The diagram on the next column shows the menus and all of the menu items available in each menu. The items in each menu and the options you can select are described in more detail in the tables beginning on page 2.2.Accessing control panel menusYou can control your printer from the printer’s control panel. You can also set the control panel menus while the printer is in use.1Press Menu until the menu you want appears on the bottom line of the display and press OK.2Press the Scroll buttons until the desired menu item appears and press OK.3If the menu item has sub menus, repeat step 2.4Press the Scroll buttons to access the desired setting option or the required value.5Press OK to save your selection.An asterisk (*) appears next to the selection on the display, indicating that it is now the default.6Press Stop to return to Standby mode.After 60 seconds of inactivity (no key being pressed), the printer automatically returns to Standby mode.NotePrint settings made from the printer driver on a connected computer override the settings on the control panel.Menu overviewThe control panel menus are used to configure the printer. The control panel provides access to the following menus: a. Available with optional wireless network interface.Information(See page 2.2.)Menu MapConfigurationDemo PagePCL Font ListPS3 Font ListEPSON FontLayout(See page 2.2.)OrientationSimplex MarginDuplexDuplex MarginEmulation(See page 2.4.)Emulation TypeSetupPaper(See page 2.3.)CopiesPaper SizePaper TypePaper SourceTray ChainingSystem Setup(See page 2.3.)LanguagePower SaveAuto ContinueAltitude Adj.Auto CRJob TimeoutMaintenanceClear SettingGraphic(See page 2.3.)ResolutionDarknessImage EnhanceNetwork(See page 2.5.)TCP/IPEtherTalkEthernet SpeedWirelessaClear SettingNetwork Info.
2.2 <System setup>Information menuThis menu contains printer information pages that give details about the printer and its configuration.Layout menuUse the Layout menu to define all settings relating to output.Item ExplanationMenu Map The menu map shows the layout and current settings of the control panel menu items.Configuration The configuration page shows the printer’s current configuration. See page 8.1.Demo Page The demo page allows you to check if your printer properly performs printing. See page 2.5.PCL Font ListPS3 Font ListEPSON FontThe font sample list shows all of the fonts currently available in the selected language.Item ExplanationOrientation Choose the default orientation of the print image on the page. Simplex MarginSet the margin of print materials for one-sided printing. You can increase or decrease the value in 0.1 mm increments.Portrait LandscapeDuplex To print on both sides of paper, choose the binding edge as follows.•Long Edge: Flip on the long edge. Prints pages to read like a book.•Short Edge: Flip on the short edge. Prints pages to read by flipping over like a note pad.Select Off to print on one side of the paper.Duplex MarginIn this menu, you can set the margins for double-sided printing. You can increase or decrease the value in 0.1 mm increments.Item ExplanationLong Edge in thePortrait orientationLong Edge in the Landscape orientation253253253253Short Edge in the Landscape orientationShort Edge in the Portrait orientation
2.3 <System setup>Paper menu Use the Paper menu to define all settings relating to print material input and output, as well as the specific print material you are using with your printer.Graphic menuUse the Graphic menu to change settings affecting the quality of the printed characters and images.Item ExplanationCopies Set the default number of copies by selecting any number from 1 to 999. Paper Size Select the paper size currently loaded in the tray.Paper Type Select the paper type currently loaded in the tray.PaperSourceUsing this item, you can set which tray you want to use. • If you select Auto, the printer can automatically determine the source. • Select MP Tray or Manual Tray to use the multi-purpose tray. If you select Manual Tray, you need to press OK each time you print a page. •Tray 2 is available only when an optional tray 2 is installed.Tray ChainingWhen you select any other value except Auto from Paper Source and the selected tray is empty, the printer automatically prints from other trays.If this menu item is set to Off, the printer does not work until you insert paper into the specified tray. Item ExplanationResolution Specify the number of dots printed per inch (dpi). The higher the setting, the sharper printed characters and graphics. • If your print jobs are mostly text, select 600dpi-Normal for the highest quality printing. • Select 1200dpi-Best when your job contains bitmapped images, such as scanned photos or some graphics, that will benefit from enhanced line screening.Darkness You can lighten or darken the print on the page by changing the toner density setting. The Normalsetting usually produces the best result. Use the Light toner density setting to save toner. Image EnhanceThis item enhances the print quality. •Normal: Doesn’t enhance the quality.•Text Enhance: Enhances letters and simple figures. System Setup menuUse the System Setup menu to configure a variety of printer features.Item ExplanationLanguage This setting determines the language of the text that appears on the control panel display and information printing.Power Save When the printer does not receive data for an extended period of time, power consumption is automatically lowered. You can set how long the printer waits before going to power save mode.Auto ContinueThis item determines whether or not the printer continues printing when it detects the paper unmatched to your paper setting. •Off: If a paper mismatch occurs, the message will remain on the display and the printer will wait until you insert the correct paper.•On: If a paper mismatch occurs, an error message will display. The printer will wait for 20 seconds, then automatically clear the message and continue printing. Altitude Adj. You can optimize print quality according to your altitude.Auto CR This item allows you to append the required carriage return to each line feed. Refer to the following samples: Job Timeout You can set the length of time the printer waits before printing the last page of a print job that does not end with a command to print the page. When a print time-out occurs, the printer prints the page in the print buffer.LF LF+CR AA BB CC AA BB CC
2.4 <System setup>Emulation menuUse the Emulation menu to configure printer language emulation.PCLThis menu sets the PCL emulation configuration. You can set the font type, symbol type, lines per page, and point size. Maintenance This item allows you to maintain your printer.•Clean Drum: Cleans the OPC drum of the cartridge and produces a cleaning sheet with toner debris on it.•Clean Fuser: Cleans the fuser unit inside of the printer and produces a cleaning sheet with toner debris on it.•CLR Empty Msg.: Prevents the Toner LowReplace Toner message from appearing on the display. Once you have selected On, this setting will be permanently written to the memory of the toner cartridge, and this menu will be disappeared from the Maintenancemenu.•Supplies Life: This item allows you to check how many pages are printed and how much toner are left in the cartridge.Clear Setting This menu item allows you to restore the printer’s factory default settings.Item ExplanationEmulationTypeThe printer language defines how the computer communicates with the printer. If you select Auto, your printer can change the printer language automatically.Setup See the tables on page 2.4 to configure the printer language.Item ExplanationTypeface You can select the standard font to be used in PCL emulation. • PCL1~PCL7’s interval between letters is fixed, and PCL8~PCL45’s interval is proportional to the font type and point size. You can adjust the font size of PCL1~PCL7 using the Pitch item, and PCL8~PCL45 can do using Point Size item.• PCL46~PCL54’s interval and point size are fixed. Item ExplanationPostScriptThis menu provides you with the Print PS Error menu item. EPSONThis menu sets the EPSON emulation configuration.Symbol This item selects the symbol to be used in PCL emulation. The symbol is the group of numbers, marks, and special signs being used when printing letters. Point Size When you select one between PCL8 and PCL45 from theTypeface menu, you can determine the font size by setting the height of the characters in the font. Courier This item lets you select the version of Courier font to use.Pitch When you select one between PCL1 and PCL7 from theTypeface menu, you can determine the font size by setting the number of characters that will print in one horizontal inch of type. The default value, 10 is the best size. Lines This item allows you to set vertical spacing from 5 to 128 lines for the default paper size. The lines may differ according to the paper size and printing orientation. Item ExplanationPrint PS ErrorYou can select whether or not your printer prints an error list when a PS error occurs.• Select On to print PS 3 emulation errors. If an error occurs, the job stops processing, the error message prints, and the printer flushes the job. • If this menu is set to Off, the job is flushed without an indication of the error.Item ExplanationFont You can select the standard font will be used in EPSON emulation. Character SetThis item allows you to select a character set of the desired language.Character Tab.This item selects the character set.Pitch You can determine the font size by setting the number of characters that will print in one horizontal inch of type.Item Explanation
2.5 <System setup>Network menu(ML-3471ND only)This menu lets you configure the network interface installed in your printer. You can reset the network interface and print a configuration page.LPI You can set the number of lines printed in one vertical inch. AutoWrapThis item determines whether or not the printer automatically performs line feed when the data overflows the printable area of the print material.Item ExplanationTCP/IP This item allows you to manually set the TCP/IP addresses or receive the addresses from the network.•DHCP: The DHCP server allots the IP address to you automatically.•BOOTP: The BOOTP server allots the IP address to you automatically. •Static: You can enter IP address, subnet mask, and gateway manually. EtherTalk This item lets you select whether or not you use the EtherTalk protocol. Select On to use the protocol.Ethernet SpeedThis item allows you to select the ethernet speed.Wireless Configure the wireless network environments.See page 10.3.NoteThis menu only appears when an optional wireless network interface card has been installed. Clear SettingThis item performs a simple reset and restores the factory default settings for the network configuration. This setting will only take effect after you have reset the printer.Network Info.This item print a page showing the network parameters you set. Item Explanation Printing a demo pagePrint a demo page to make sure that the printer is operating correctly.1Press Menu and then OK when Information appears.2Press the Scroll buttons until Demo Page appears and press OK.A demo page prints out.Changing the display languageTo change the language that is displayed on the control panel, follow these steps:1Press Menu until System Setup appears on the bottom line of the display and press OK.2Press OK when Language appears.3Press the Scroll buttons to select the language you want and press OK.4Press Stop to return to Standby mode.Using toner save modeToner save mode allows the printer to use less toner on each page. Activating this mode extends the life of your toner cartridge and reduces your cost per page beyond what one would experience in the normal mode, but it reduces print quality.There are two ways to enable this mode:Using the control panel buttonPress Toner Save on the control panel. The printer must be in Standby mode; the Status LED lights green and Ready is shown on the display.• If the button backlight is on, the mode is enabled and the printer uses less toner to print a page.• If the button backlight is off, the mode is disabled and the printer prints in normal mode.From the software applicationYou can set toner save mode from the printer properties window on your printer driver. See the Software Section.
3.1 <Software overview>3 Software overviewThis chapter gives you an overview of the software that comes with your printer. Further details about installing and using the software are explained in the Software Section.This chapter includes:• Supplied software• Printer driver features• System requirementsSupplied softwareYou must install the printer and scanner software using the supplied CDs after you have set up your printer and connected it to your computer. Each CD provides you with the following software:CD Contentsprinter software CDWindows • Printer driver: Use this driver to take full advantage of your printer’s features.•Smart Panel: This program allows you to monitor the printer’s status and alerts you when an error occurs during printing.•Printer Settings Utility: This program is automatically installed when you install the Smart Panel.•Postscript Printer Description (PPD) file: Use the PostScript driver to print documents with complex fonts and graphics in the PostScript language.•User’s Guide in PDFLinux • Printer driver: Use this driver to run your printer from a Linux computer and print documents.•Smart Panel: This program allows you to monitor the printer’s status and alerts you when an error occurs during printing.Macintosh • Postscript Printer Description (PPD) file: Use this file to run your printer from a Macintosh computer and print documents.•Smart Panela: This program allows you to monitor the printer’s status and alerts you when an error occurs during printing.a Macintosh 10.3, 10.4 only.network utilities CDbb ML-3471ND only.Windows • SyncThru™ Web Admin Service:Use this web-based program to remotely manage, monitor, and troubleshoot network printers.•Set IP: Use this program to set your printer’s TCP/IP addresses. •Network Printer User’s Guide in PDF
3.2 <Software overview>Printer driver featuresYour printer drivers support the following standard features:• Paper source selection• Paper size, orientation and media type• Number of copiesIn addition, you can use various special printing features. The following table shows a general overview of features supported by your printer drivers:NoteOverlay is not supported in Windows NT 4.0FeaturePCL 6 PostScriptWindows Windows Macintosh LinuxToner save O O O OPrint quality optionOO OOPosterprintingOX X XMultiple pages per sheet (N-up)O O O O (2, 4)Fit to page printingOO OOScale printing O O O ODifferent source for first pageOXOXWatermark O X X XOverlay O X X XSystem requirementsBefore you begin, ensure that your system meets the following requirements:WindowsNoteFor Windows NT 4.0/2000/XP/2003/Vista, users who have an administrator right can install the software.Item Requirements RecommendedOperating systemWindows 98/Me/NT 4.0/2000/XP/2003/VistaCPU Windows 98/Me/NT 4.0/2000Pentium II 400 MHz or higherPentium III 933 MHzWindows XP/2003/VistaPentium III 933 MHz or higherPentium IV 1GHzRAM Windows 98/Me/NT 4.0/200064 MB or more 128 MBWindows XP/2003128 MB or more 256 MBWindows Vista 512 MB or more 1 GBFree disk spaceWindows 98/Me/NT 4.0/2000300 MB or more 1 GBWindows XP/20031 GB or more 5 GBWindows Vista 15GB 15GB or moreInternet ExplorerWindows 98/Me/NT 4.0/2000/XP/20035.0 or higherWindows Vista 7.0 or higher
3.3 <Software overview>LinuxMacintoshItem RequirementsOperating system • Red Hat 8.0 ~ 9.0• Fedora Core 1 ~ 4• Mandrake 9.2 ~ 10.1• SuSE 8.2 ~ 9.2Processor Pentium IV 1 GHz or higherRAM 256 MB or higherFree disk page 1 GB or higherSoftware • Linux Kernel 2.4 or higher• Glibc 2.2 or higher• CUPS•SANEItem RequirementsOperating system Macintosh 8.6 ~ 9.2 and 10.1 ~ 10.4RAM 128 MBFree disk space 200 MBConnection USB interface, Network interface
4.1 <Network setup(ML-3471ND only)>4 Network setup(ML-3471ND only)This chapter gives you step-by-step instructions for setting up your printer for network connections.This chapter includes:• Introduction• Supported operating systems• Configuring TCP/IP• Configuring EtherTalk• Setting Ethernet speed• Restoring the network configuration• Printing a network configuration pageIntroductionOnce you have connected your printer to a network with an RJ-45 Ethernet cable, you can share the printer with other network users.You need to set up the network protocols on the printer to use it as your network printer. Protocols can be set up by the following two methods: Via network administration programsYou can configure your printer’s print server settings and manage the printer via the following programs that came with your printer:•SyncThru™ Web Admin Service: A web-based printer management solution for network administrators. SyncThru™ Web Admin Service provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network printers from any site with corporate intranet access.•SyncThru™ Web Service: A web server embedded to your network print server, which allows you to configure the network parameters necessary for the printer to connect to various network environments.•SetIP: A utility program allowing you to select a network interface and manually configure the addresses for use with the TCP/IP protocol.For further details, refer to the user’s guide on the network utilities CD that came with your printer.Via the control panelYou can set up the following basic network parameters through the printer’s control panel:• Configure TCP/IP• Configure EtherTalkSupported operating systemsThe following table shows the network environments supported by the printer: • TCP/IP: Transmission Control Protocol/Internet Protocol• DHCP: Dynamic Host Configuration Protocol• BOOTP: Bootstrap ProtocolItem RequirementsNetwork interface • 10/100 Base-TX• IEEE 802.11 b/g Wireless LAN (optional)Network operating system• Windows 98/Me/NT 4.0/2000/XP/2003/Vista• Various Linux OS• Macintosh OS 8.6 ~ 9.2 and 10.1 ~ 10.4 Network protocols • TCP/IP on Windows • EtherTalkDynamic addressing server• DHCP, BOOTP
4.2 <Network setup(ML-3471ND only)>Configuring TCP/IPYour printer can be set up with a variety of TCP/IP network information, such as an IP address, a subnet mask, a gateway, and DNS addresses. There are several ways in which your printer can be assigned a TCP/IP address, depending on your network.• Static addressing: A TCP/IP address is assigned manually by the system administrator.• Dynamic addressing via BOOTP/DHCP (default): A TCP/IP address is assigned automatically by the server.NoteBefore configuring TCP/IP, you need to set the network protocol to TCP/IP.Static addressingTo enter a TCP/IP address from your printer’s control panel, take the following step: 1Press Menu until Network appears on the bottom line of the display and press OK.2Press OK when TCP/IP appears.3Press the Scroll buttons until Static appears and press OK.4Press OK when IP Address appears. 5Set the first byte between 0 and 255 using the Scroll buttons and press OK to move to the next byte.Repeat this to complete the address from the 1st byte to the 4th byte.6When you have finished, press OK.7Repeat step 5 and 6 to configure the other TCP/IP parameters: subnet mask and gateway address.8Press Stop to return to Standby mode.Dynamic addressing (BOOTP/DHCP)To have a TCP/IP address assigned automatically by the server, take the following step:1Press Menu until Network appears on the bottom line of the display.2Press OK when TCP/IP appears.3Press the Scroll buttons until DHCP or BOOTP appears and press OK.4PressStop to return to Standby mode.Configuring EtherTalkEtherTalk is AppleTalk used in an Ethernet network. This protocol is widely used in Macintosh network environments. To use EtherTalk, take the following step:1Press Menu until Network appears on the bottom line of the display and press OK.2Press the Scroll buttons until EtherTalk appears and press OK.3Press the Scroll buttons until On appears and press OK.4Press Stop to return to Standby mode.Setting Ethernet speedYou can select the communication speed for Ethernet connections.1Press Menu until Network appears on the bottom line of the display and press OK.2Press the Scroll buttons until Ethernet Speed appears and press OK.3Press the Scroll buttons until the speed you want appears and press OK.4Press Stop to return to Standby mode.Restoring the network configurationYou can return the network configuration to its default settings.1Press Menu until Network appears on the bottom line of the display and press OK.2Press the Scroll buttons until Clear Setting appears and press OK.3Press OK when Yes appears to restore the network configuration.4Power the printer off and back on.Printing a network configuration pageThe network configuration page shows how the network interface card on your printer is configured. 1Press Menu until Network appears on the bottom line of the display and press OK.2Press the Scroll buttons until Network Info appears and press OK.3Press OK when Yes appears.The network configuration page prints out.
5.1 <Loading print media>5Loading print mediaThis chapter will help you understand types of paper you can use with your printer and how to properly load paper in the different paper trays for the best print quality. This chapter includes:• Selecting print media• Loading paper• Selecting an output locationSelecting print mediaYou can print on a variety of print media, such as plain paper, envelopes, labels, and transparencies. Always use print media that meet the guidelines for use with your printer. Print media that does not meet the guidelines outlined in this user’s guide may cause the following problems:• Poor print quality• Increased paper jams• Premature wear on the printer.Properties, such as weight, composition, grain, and moisture content, are important factors that affect the printer’s performance and the output quality. When you choose print materials, consider the following:• Desired outcome: The print media you choose should be appropriate for your project.• Size: You can use any size media that fits easily within the paper adjusters of the paper tray.• Weight: Your printer supports print media weights as follows:- 16 to 24 lb bond (60 to 90 g/m2) for the tray 1 and optional tray 2- 16 to 43 lb bond (60 to 163 g/m2) for the multi-purpose tray - 20 to 24 lb (75 to 90 g/m2) for the duplex printing• Brightness: Some print media are whiter than others and produce sharper, more vibrant images.• Surface smoothness: The smoothness of the print media affects how crisp the printing looks on the paper.Notes• Some print media may meet all of the guidelines in this section and still not produce satisfactory results. This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Samsunghas no control.• Before purchasing large quantities of print media, ensure that it meets the requirements specified in this user’s guide. CautionUsing print media that does not meet these specifications may cause problems, requiring repairs. Such repairs are not covered by Samsung’s warranty or service agreements.
5.2 <Loading print media>Supported sizes of paperNoteFor duplex printing, A4, Letter, Oficio, Legal, and Folio sizes are supported.Type Size Dimensions Weightaa. If media weight is over 24 lb (90 g/m2), use the multi-purpose tray.Capacitybb. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.Plain paperLetter 215.9 x 279 mm (8.5 x 11 inches) • 60 to 90 g/m2 (16 to 24 lb bond ) for the tray• 60 to 163 g/m2 (16 to 43 lb bond ) for the multi-purpose tray• 250 sheets of 75 g/m2(20 lb bond) paper for the tray• 50 sheets for the multi-purpose trayLegal 215.9 x 355.6 mm (8.5 x 14 inches)Folio 216 x 330.2 mm (8.5 x 13 inches)Oficio 216 x 343 mm (8.5 x 13.5 inches)A4 210 x 297 mm (8.27 x 11.69 inches)JIS B5 182 x 257 mm (7.18 x 10.12 inches)ISO B5 176 x 250 mm (6.93 x 9.84 inches)Executive 184.2 x 266.7 mm (7.25 x 10.5 inches)A5 148.5 x 210 mm (5.85 x 8.27 inches)A6 105 x 148.5 mm (4.13 x 5.85 inches)EnvelopeEnvelope B5 176 x 250 mm (6.93 x 9.84 inches)75 to 90 g/m2(20 to 24 lb) 5 sheets of 75 g/m2 (20 lb) in the multi-purpose trayEnvelope Monarch 98.4 x 190.5 mm (3.88 x 7.5 inches)Envelope COM-10 105 x 241 mm (4.12 x 9.5 inches)Envelope DL 110 x 220 mm (4.33 x 8.66 inches)Envelope C5 162 x 229 mm (6.38 x 9.02 inches)Envelope C6 114 x 162 mm (4.49 x 6.38 inches)Transparency Letter, A4 Refer to the Plain paper section 138 to 146 g/m25 sheets of 75 g/m2 (20 lb) in the multi-purpose trayLabelsLetter, Legal, Folio, Oficio, A4, JIS B5, ISO B5, Executive, A5, A6Refer to the Plain paper section 120 to 150 g/m2(32 to 40 lb) 5 sheets of 75 g/m2 (20 lb) in the multi-purpose trayCard stockLetter, Legal, Folio, Oficio, A4, JIS B5, ISO B5, Executive, A5, A6Refer to the Plain paper section 60 to 163 g/m2(16 to 43 lb) 5 sheets of 75 g/m2 (20 lb) in the multi-purpose trayMinimum size (custom) 76 x 127 mm (3.86 x 5.83 inches) 60 to 163 g/m2(16 to 43 lb bond )5 sheets of 75 g/m2 (20 lb) in the multi-purpose trayMaximum size (custom) 215.9 x 356 mm (8.5 x 14 inches)
5.3 <Loading print media>Guidelines for selecting and storing print mediaWhen selecting or loading paper, envelopes, or other print materials, keep these guidelines in mind:• Always use print media that conform with the specifications listed on page 5.3.• Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.• For the best print quality, use only high quality copier grade paper specifically recommended for use in laser printers.• Avoid using the following media types:- Paper with embossed lettering, perforations, or a texture that is too smooth or too rough- Erasable bond paper- Multi-paged paper- Synthetic paper and thermally reactive paper- Carbonless paper and Tracing paper. • Use of these types of paper could result in paper jams, chemical smells, and damage to your printer.• Store print media in its ream wrapper until you are ready to use it. Place cartons on pallets or shelves, not on the floor. Do not place heavy objects on top of the paper, whether it is packaged or unpackaged. Keep it away from moisture or other conditions that can cause it to wrinkle or curl.• Store unused print media at temperatures between 15oC and 30oC(59oF to 86oF). The relative humidity should be between 10% and 70%.• Store unused print media in a moisture-proof wrap, such as a plastic container or bag, to prevent dust and moisture from contaminating your paper.• Load special media types one sheet at a time through the multi-purpose tray to avoid paper jams.• To prevent print media, such as transparencies and label sheets, from sticking together, remove them as they print out.Guidelines for special print mediaMedia type GuidelinesEnvelopes• Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following factors:- Weight: The weight of the envelope paper should not exceed 90 g/m2 (24 lb) or jamming may occur.- Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 inches) curl, and should not contain air.- Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged.- Temperature: You should use envelopes that are compatible with the heat and pressure of the printer during operation.• Use only well-constructed envelopes with sharp and well creased folds.• Do not use stamped envelopes.• Do not use envelopes with clasps, snaps, windows, coated lining, self-adhesive seals, or other synthetic materials.• Do not use damaged or poorly made envelopes.• Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope.• Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the printer’s fusing temperature of 200° C (392° F) for 0.1 second. The extra flaps and strips might cause wrinkling, creasing, or jams, and may even damage the fuser.• For the best print quality, position margins no closer than 15 mm (0.6 inches) from the edges of the envelope.• Avoid printing over the area where the envelope’s seams meet.AcceptableUnacceptable
5.4 <Loading print media>Transparencies• To avoid damaging the printer, use only transparencies designed for use in laser printers.• Transparencies used in the printer must be able to withstand 200° C (392° F), the printer’s fusing temperature.• Place them on a flat surface after removing them from the printer.• Do not leave them in the paper tray for long periods of time. Dust and dirt may accumulate on them, resulting in spotty printing.• To avoid smudging caused by fingerprints, handle them carefully.• To avoid fading, do not expose printed transparencies to prolonged sunlight.• Ensure that transparencies are not wrinkled, curled, or have any torn edges.Labels• To avoid damaging the printer, use only labels designed for use in laser printers.• When selecting labels, consider the following factors:- Adhesives: The adhesive material should be stable at 200° C (392° F), the printer’s fusing temperature.- Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.- Curl: Prior to printing, labels must lie flat with no more than 13 mm (5 inches) of curl in any direction.- Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.• Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to printer components.• Do not run a sheet of labels through the printer more than once. The adhesive backing is designed for only a single pass through the printer.• Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.Card stock or custom-sized materials• Do not print on media smaller than 76 mm (3 inches) wide or 127 mm (5 inches) long.• In the software application, set margins at least 6.4 mm (0.25 inches) away from the edges of the material.Media type GuidelinesLoading paperLoad the print media you use for the majority of your print jobs in the tray 1. The tray 1 can hold a maximum of 250 sheets of 20 lb plain paper. You can purchase an optional tray (tray 2) and attach it below the standard tray to load an additional 250 sheets of paper. For order information for an optional tray, see page 7.1.The paper level indicator on the front of the tray 1 and the optional tray 2 shows the amount of paper currently left in the tray. When the tray is empty, the indicator of the bar is completely lowered.Preprinted paper• Letterhead must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the printer’s fusing temperature of 205° C (400° F) for 0.1 second.• Letterhead ink must be non-flammable and should not adversely affect printer rollers.• Forms and letterhead should be sealed in a moisture-proof wrapping to prevent changes during storage.• Before you load preprinted paper, such as forms and letterhead, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper, reducing print quality.Media type GuidelinesFull ▲ ▲ Empty
5.5 <Loading print media>Using the tray 1 or the optional tray 2Use the print material you use for the majority of your print jobs in the tray 1. The tray 1 can hold a maximum of 250 sheets of 75 g/m2 paper.You can purchase an optional tray 2 and attach it below the tray 1 to load an additional 250 sheets of paper.To load paper, pull open the tray and load paper with the side to be printed on face down.You can load letterhead paper with the design side face down. The top edge of the sheet with the logo should be placed at the front of the tray.Notes• If you experience problems with paper feed, place one sheet at a time in the multi-purpose tray.• You can load previously printed paper. The printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feed, turn the paper around. Note that the print quality is not guaranteed.Changing the size of the paper in the tray 1To load longer sizes of paper, such as Legal-sized paper, you need to adjust the paper guides to extend the paper tray.12341paper length guide2support guide3guide lock4paper width guides1Press and hold the guide lock, and slide the paper length guide to locate it in the correct paper size slot.2After inserting paper into the tray, adjust the support guide so that it lightly touches the paper stack.3Squeeze the paper width guides, as shown and slide them to the stack of paper until it lightly touches the side of the stack.
5.6 <Loading print media>Notes• Do not push the paper width guide far enough to cause the material to warp. • If you do not adjust the paper width guide, it may cause paper jams.Using the multi-purpose trayThe multi-purpose tray can hold special sizes and types of print material, such as transparencies, postcards, note cards, and envelopes. It is useful for single page printing on letterhead or colored paper. To load paper in the multi-purpose tray:1Open the multi-purpose tray and unfold the multi-purpose tray extension, as shown.2If you are using paper, flex or fan the edge of the paper stack to separate the pages before loading.For transparencies, hold them by the edges and avoid touching the print side. Oils from your fingers can cause print quality problems.3Load the paper with the side to be printed on facing up.Depending on the media type you are using, keep the following loading guidelines:• Envelopes: Flap side down and with the stamp area on the top left side.• Transparencies: Print side up and the top with the adhesive strip entering the printer first.• Labels: Print side up and top short edge entering the printer first.• Preprinted paper: Design side up with the top edge toward the printer.• Card stock: Print side up and the short edge entering the printer first.• Previously printed paper: Previously printed side down with an uncurled edge toward the printer.NoteMake sure that you have not loaded too much print material. The print material buckles if you load a stack that is too deep or if you push it in too far.CautionWhen you print on special material like envelopes, labels, transparencies, or cards, the output location should be the rear cover. Open the rear cover to use it. See page 5.8.4Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. Do not force too much, or the paper will be bent, which will result in a paper jam or skew.
5.7 <Loading print media>5When you print a document, set the paper source and type in the software application. See the Software Section.For information about setting the paper source and type on the control panel, see page 2.3.6After printing, fold the multi-purpose tray extension and close the multi-purpose tray.Tips on using the multi-purpose tray• Load only one size of print media at a time in the multi-purpose tray.• To prevent paper jams, do not add paper when there is still paper in the multi-purpose tray. This also applies to other types of print media.• Print media should be loaded face up with the top edge going into the multi-purpose tray first and be placed in the center of the tray.• Always load only the print media specified in page 5.1 to avoid paper jams and print quality problems.• Flatten any curl on postcards, envelopes, and labels before loading them into the multi-purpose tray.• When you print on 76 mm x 127 mm (3 x 5 inches) sized media on the multi-purpose tray, open the rear cover for straight paper path to avoid paper jams.• Make sure to open the rear cover when you print on transparencies. If not, they may tear while exiting the printer.Using manual feed modeYou can manually load a sheet of print material in the multi-purpose tray if you select Manual Feed in the Source option from the Paper tab when you change print settings to print a document. See the Software Section. Manually loading paper can be helpful when you want to check the print quality after each page is printed. This loading procedure is almost the same as the procedure for loading in the multi-purpose tray, except you load paper sheet-by-sheet in the tray, send print data to print the first page, and press OK on the control panel to print each following page.1Load the paper with the side to be printed on facing up.2Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. Do not force too much, or the paper will be bent, which will result in a paper jam or skew.3When you print a document, set the paper source to Manual Feedand select the appropriate paper size and type in the software application. See the Software Section.4Print a document.The display shows a message prompting you to load paper and press OK.5Press Stop or OK.The printer picks up the print material and prints. After one page is printed, the message appears again.NoteIf you do not press the button, after a pause the printer will automatically pick the print material.6Insert the next sheet into the multi-purpose tray and press Stop or OK.Repeat this step for every page to be printed.
5.8 <Loading print media>Selecting an output locationThe printer has two output locations; the rear cover (face up) and the output tray (face down). The printer sends output to the output tray by default. To use the output tray, make sure that the rear cover is closed.Notes• If paper coming out of the output tray has problems, such as excessive curl, try printing to the rear cover.• To avoid paper jams, do not open or close the rear cover while the printer is printing.Printing to the output tray (Face down)The output tray collects paper face down, in the order in which the sheets were printed. The tray should be used for most print jobs. 11rear cover2output tray2Printing to the rear cover (Face up)Using the rear cover, paper comes out of the printer face up.Printing from the multi-purpose tray to the rear cover provides a straight paper path. Using the rear cover might improve the output quality with special print media.To use the rear cover, open it by pulling down.CautionThe fuser area inside the rear cover of your printer becomes very hot when in use. Take care when you access this area.
6.1 <Basic printing>6 Basic printingThis chapter explains common printing tasks. This chapter includes:• Printing a document• Canceling a print jobPrinting a documentThis printer allows you to print from various Windows, Macintosh, or Linux applications. The exact steps for printing a document may vary depending on the application you use. For details about printing, see the Software Section.Canceling a print jobIf the print job is waiting in a print queue or print spooler, such as the printer group in Windows, delete the job as follows:1Click the Windows Start button.2For Windows 98/NT 4.0/2000/Me, select Settings and then Printers.For Windows XP/2003, select Printers and Faxes.For Windows Vista, select Control Panel -> Hardware and Sound-> Printers.3Double-click the Samsung ML-3470 Series icon.4From the Document menu, select Cancel Printing (Windows 95/98/Me) or Cancel (Windows NT 4.0/2000/XP/2003/Vista).NoteYou can access this window simply by double-clicking the printer icon at the bottom right corner of the Windows desktop.You can also cancel the current job by pressing Stop on the control panel of your printer.
7.1 <Ordering supplies and accessories>7 Ordering supplies and accessoriesThis chapter provides information on purchasing toner cartridges and accessories available for your printer.• Toner cartridges• Accessories• How to purchaseToner cartridgesWhen the toner runs out, you can order the following types of toner cartridges for your printer:AccessoriesYou can purchase and install accessories to enhance your printer’s performance and capacity.The following accessories are available for your printer:Type Yieldaa. ISO 19752 5% coveragePart numberStandard yield 4,000 pages ML-D3470AHigh yield 10,000 pages ML-D3470BAccessory Description Part numberOptional trayIf you are experiencing frequent paper supply problems, you can attach an additional 250 sheet tray. You can print documents on various sizes and types of print materials.ML-S3050AMemory DIMMExtends your printer’s memory capacity.• ML-00MB: 32 MB• ML-00MC: 64 MB• ML-00MD: 128 MB• ML-MEM140: 256 MBIEEE 802.11 b/g Wireless LAN cardaa. Depending on your country, wireless LAN cards may not be available. Contact your local Samsung dealer or the retailer where you bought your printer.Allows you to connect your printer to a wireless network and share it with other people over the network.(ML-3471ND only)ML-NWA10LHow to purchaseTo order Samsung-authorized supplies or accessories, contact your local Samsung dealer or the retailer where you purchased your printer, or visit www.samsungprinter.com and select your country/region for information on calling for technical support.
8.1 <Maintenance>8 MaintenanceThis chapter provides information for maintaining your printer and the toner cartridge, as well as suggestions for high-quality and economical printing.This chapter includes:• Printing information page• Cleaning the printer• Maintaining the toner cartridge• Maintenance partsPrinting information pageFrom the printer’s control panel, you can print pages that give detailed information about the printer. They can be help you maintain your printer.1Press Menu until Information appears on the bottom line of the display and press OK.2Press the Scroll buttons until the information page you want appears and press OK.A page prints out.Cleaning the printerDuring the printing process, paper, toner, and dust particles can accumulate inside the printer. This buildup can cause print quality problems, such as toner specks or smearing. Your printer has a cleaning mode that can correct and prevent these types of problems.Cleaning the outside of the printerClean the cabinet of the printer with a soft, lint-free cloth. You can dampen the cloth slightly with water, but be careful not to let any water drip onto or into the printer.CautionIf your machine or its surrounding is contaminated with toner, we recommend you to use a cloth or tissue dampened with water to clean it. If you use a vacum cleaner, toner blows into the air then might be harmful to you.CautionCleaning the cabinet of the printer with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or crack the cabinet.Cleaning the inside of the printerThere are two methods to clean the inside of the printer:• Clean the inside manually.• Print a cleaning sheet, which can be done from the control panel.Cleaning the Inside of the printer manually1Turn the printer off and unplug the power cord. Wait for the printer to cool down.2Open the front cover and pull the toner cartridge out. Set it on a clean flat surface.Cautions• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green surface underside of the tonercartridge. Use the handle on the cartridge to avoid touching this area.3With a dry lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity.CautionWhile cleaning the inside of the printer, be careful not to touch the transfer roller, located underneath the toner cartridge. Oil from your fingers can cause print scan quality problems.
8.2 <Maintenance>4Locate the long strip of glass (LSU) inside the top of the cartridge compartment, and gently swab the glass to see if dirt turns the white cotton black.5Reinsert the toner cartridge and close the front cover.6Plug in the power cord and turn the printer on.Printing a cleaning sheetIf you are experiencing blurred, faded, or smeared printouts, you can clear the problem by printing a cleaning sheet, provided by your printer. You can print:• OPC Cleaning sheet: cleans the OPC drum of the toner cartridge.• Fuser Cleaning sheet: cleans the fuser unit inside the printer. This process will produce a page with toner debris, which should be discarded.1Make sure that the printer is turned on with paper loaded in the tray.2Press Menu until System Setup appears on the bottom line of the display and press OK.3Press the Scroll buttons until Maintenance appears and press OK.4When Clean Drum appears, press OK.Or, press the Scroll buttons until Clean Drum or Clean Fuserappears and press OK.Your printer automatically picks up a sheet of paper from the tray and prints out a cleaning sheet with dust or toner particles on it.Maintaining the toner cartridgeToner cartridge storageTo get the most from the toner cartridge, keep the following guidelines in mind:• Do not remove the toner cartridge from its package until ready for use.• Do not refill the toner cartridge. The printer warranty does not cover damage caused by using a refilled cartridge.• Store toner cartridge in the same environment as the printer.• To prevent damage to the toner cartridge, do not expose it to light for more than a few minute.Expected cartridge lifeThe life of the toner cartridge depends on the amount of toner that print jobs require. When printing text at ISO 19752 5% coverage, a new tonercartridge lasts an average of either 10,000 or 4,000 pages. (The original toner cartridge supplied with the printer lasts an average of 4,000 pages.) The actual number may also be different depending on the print density of the pages you print on, and the number of pages may be affected by operating environment, printing interval, media type, and media size. If you print a lot of graphics, you may need to change the cartridge more often.Saving TonerTo save toner, press Toner Save on the control panel. The button backlight turns on.Using this feature extends the life of the toner cartridge and reduce your cost per page, but it also reduces print quality. Checking the remaining toner You can check the level of toner left in the cartridge.If you are having print quality problems, this can help you determine if the problem is caused by low toner.1Press Menu until System Setup appears on the bottom line of the display press OK.2Press the Scroll buttons until Maintenance appears and press OK.3Press the Scroll buttons until Supplies Life appears and press OK.4Press the Scroll buttons to access Toner Remains and press OK.The display shows the percentage of the remaining toner.NoteWhile the following messages are appearing on the display, the sub-menu(s) under Supplies Life can be changed:TGInvalid TonerSGGNonGenuine TonerSGReplace TonerSGToner Exhausted
8.3 <Maintenance>Redistributing toner cartridgeWhen the toner cartridge is near the end of its life:• White streaks or light printing occurs. •Toner Low appears on the display.• The Smart Panel program window appears on the computer telling you that the toner level is low.• The Status LED blinks red.If this happens, you can temporarily reestablish print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.1Open the front cover.2Pull the toner cartridge out.Cautions• Avoid reaching too far into the printer. The fusing area may be hot.• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green surface underside of the tonercartridge. Use the handle on the cartridge to avoid touching this area.3Thoroughly roll the cartridge 5 or 6 times to distribute the toner evenly inside the cartridge. NoteIf toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.4Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the printer. 5Tabs on the sides of the cartridge and corresponding grooves within the printer will guide the cartridge into the correct position until it locks into place completely.6Close the front cover. Make sure that the cover is securely closed.Replacing the toner cartridgeWhen the toner cartridge is completely empty:•Toner Low Replace Toner appears on the display.• The Smart Panel program window appears on the computer telling you that the toner cartridge is empty.• The Status LED blinks red.At this stage, the toner cartridge needs to be replaced. For order information for toner cartridges, see page 7.1.1Open the front cover.2Pull the toner cartridge out.
8.4 <Maintenance>3Remove the new toner cartridge from its bag.CautionDo not use sharp objects, such as a knife or scissors, to open the toner cartridge package. They might scratch the drum of the cartridge.4Remove the packing tape and roll the cartridge 5 or 6 items to distribute the toner.Thoroughly roll the cartridge to assure maximum copies per cartridge. Save the box and the plastic bag for shipping.Cautions• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green surface underside of the tonercartridge. Use the handle on the cartridge to avoid touching this area.5Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the printer.6Tabs on the sides of the cartridge and corresponding grooves within the printer will guide the cartridge into the correct position until it locks into place completely.7Close the front cover. Make sure that the cover is securely closed.Clearing the Toner Low Replace Toner messageWhen the Toner Low Replace Toner message appears you can configure not to see this message again not to disturb you.1Press Menu until System Setup appears on the bottom line of the display and press OK.2Press the Scroll buttons until Maintenance appears and press OK.3Press the Scroll buttons until CLR Empty MSG. appears and press OK.4Select On and press OK.5Now the Toner Low Replace Toner message does not appear but the Replace Toner message will remain for reminding you that the new cartridge needs to be installed for quality.CautionOnce you have selected On, this setting will be permanently written to the memory of the toner cartridge, and this menu will be disappeared from the Maintenance menu.Maintenance partsTo avoid print quality and paper feed problems resulting from worn parts and to maintain your printer in top working condition the following items will need to be replaced at the specified number of pages or when the life span of each item has expired.Samsung highly recommends that an authorized service provider, dealer or the retailer where you bought printer performs this maintenance activity. Items Yield (Average)Transfer roller 70,000Pick-up roller 150,000Fuser unit 80,000
9.1 <Troubleshooting>9 TroubleshootingThis chapter provides helpful information for what to do if you encounter an error while using your printer. This chapter includes:• Clearing paper jams• Troubleshooting checklist• Understanding display messages• Toner cartridge-related messages• Solving general printing problems• Solving print quality problems• Common Windows problems• Common Macintosh problems• Common PostScript problems• Common Linux problemsClearing paper jamsNoteWhen removing paper that is jammed in the printer, if possible always pull the paper in the direction that it normally moves so as not to damage internal components. Always pull firmly and evenly; do not jerk the paper. If the paper tears, ensure that all fragments of paper are removed; otherwise a jam will occur again.When a paper jam occurs, the Status LED lights red. Open and close the front cover. The jammed paper automatically exit the printer. If the paper does not exit, check the display on the control panel. The message indicating the corresponding location of the paper jam appears. Refer to the table below to locate the paper jam and to clear it: In the paper feed areaIn the tray 11Pull the tray 1 open.Message Location of Jam Go ToPaper Jam 0Open/Close DoorIn the paper feed area(tray 1, optional tray 2, multi-purpose tray)belowPaper Jam 1Open/Close Door Around the toner cartridge page 9.3Paper Jam 2Check Inside In the paper exit area page 9.3Duplex Jam 0Check Inside In the duplex area page 9.4Duplex Jam 1Open/Close DoorIn the duplex area page 9.5
9.2 <Troubleshooting>2Remove the jammed paper by gently pulling it straight out. Make sure that all of the paper is properly aligned in the tray 1.If the paper does not move when you pull, or if you do not see the paper in this area, check the fuser area around the toner cartridge. See page 9.3.3Insert the tray 1 into the printer until it snaps into place. Printing automatically resumes.In the optional tray 21Pull the optional tray 2 open.2Remove the jammed paper from the printer.If the paper does not move when you pull, or if you do not see the paper in this area, stop and go to step 3.3Pull the tray 1 half.4Pull the paper straight up and out.5Insert the trays back into the printer. Printing automatically resumes.In the multi-purpose tray1If the paper is not feeding properly, pull the paper out of the printer.2Open and close the front cover to resume printing.
9.3 <Troubleshooting>Around the toner cartridgeNoteThe fuser area is hot. Take care when removing paper from the printer.1Open the front cover and pull the toner cartridge out.2Remove the jammed paper by gently pulling it straight out.3Replace the toner cartridge and close the front cover. Printing automatically resumes.In the paper exit area1Open and close the front cover. The jammed paper is automatically ejected from the printer. 2Gently pull the paper out of the output tray.If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step.3Open the rear cover.4If you see the jammed paper, push the pressure lever on each side up and remove the paper. Return the pressure lever to its original position and skip the step 10.If you still do not see the paper, go to the next step.1pressure lever1
9.4 <Troubleshooting>5Release the blue strap, the rear cover stopper, and fully open the rear cover, as shown. 6Unfold the duplex guide fully.7While pushing the fuser lever to the right, open the fuser door.1rear cover stopper2rear cover211duplex guide11fuser lever2fuser door218Pull the jammed paper out.If the jammed paper does not move when you pull, push the pressure lever on each side up to loose the paper, and then remove it.9Return the lever, door, stopper, and guide to their original position.10 Close the rear cover. Printing automatically resumes.In the duplex unit areaIf the duplex unit is not inserted correctly, paper jam may occur. Make sure that the duplex unit is inserted correctly.Duplex jam 01Pull the duplex unit out of the printer.1pressure lever11duplex unit1
9.5 <Troubleshooting>2Remove the jammed paper from the duplex unit.If the paper does not come out with the duplex unit, remove the paper from the bottom of the printer.Duplex jam 11Open the rear cover.2Unfold the duplex guide fully.11duplex guide3Pull the jammed paper out.Tips for avoiding paper jamsBy selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 9.1. • Follow the procedures on page 5.5. Ensure that the adjustable guides are positioned correctly.• Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside wall of the tray.• Do not remove paper from the tray while your printer is printing.• Flex, fan, and straighten paper before loading. • Do not use creased, damp, or highly curled paper.• Do not mix paper types in a tray.• Use only recommended print media. See page 5.1.• Ensure that the recommended print side of print media is facing down in the tray, or facing up in the multi-purpose tray.• If paper jams occur frequently when you print on A5-sized paper:Load the paper into the tray with the long edge facing the front of the tray. In the printer properties window, set the page orientation to be rotated 90 degrees. See the Software Section.
9.6 <Troubleshooting>Troubleshooting checklistIf the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.Condition Suggested solutionsMake sure that the Status LED on the control panel lights green and Ready is shown on the display. • If the Status LED is off, check the power cord connection. Check the power switch. Check the power source by plugging the power cord into another outlet.• If the Status LED lights red, check the display message. See page 9.6. Print a demo page to verify that the printer is feeding paper correctly. See page 2.5.• If a demo page does not print, check the paper supply in the tray.• If the paper jams in the printer, see page 9.1.• If an error message appears on the display, see page 9.6.Check the demo page to see if it printed correctly.If there is a print quality problem, see page 9.11.Print a short document from a software application to verify that the computer and printer are connected and are communicating correctly.• If the page does not print, check the cable connection between the printer and the computer. • Check the print queue or print spooler to see if the printer has been paused.• Check the software application to ensure that you are using the proper printer driver and communication port. If the page is interrupted during printing, see page 9.9.If completing the checklist does not resolve the printer problem, check the following troubleshooting sections.• “Understanding display messages” on page 9.6.• “Solving general printing problems” on page 9.9.• “Common Windows problems” on page 9.13.• “Common Macintosh problems” on page 9.14.• “Common PostScript problems” on page 9.13.• “Common Linux problems” on page 9.14.Understanding display messagesMessages appear on the Smart Panel program window or the control panel display to indicate the printer’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.NoteWhen you call for service, it is very convenient to tell the service representative the display message.Message Meaning Suggested solutionsDoor Open The front cover or rear cover is not securely latched.Close the cover until it locks into place.Duplex Jam 0Check InsidePaper has jammed during duplex printing.Clear the jam. See page 9.4.Duplex Jam 1Open/Close DoorPaper has jammed during duplex printing.Clear the jam. See page 9.5.Fuser Door OpenThe fuser door is not securely latched.Open the rear coverand close the fuserdoor until it locks into place. For the location of the fuser door, see page 9.4.IP ConflictThe network IP address you have set is being used by someone else.Check the IP address and reset it if necessary. See page 4.2.Load Manually Press Stop KeyThe multi-purpose tray is empty in manual feed mode.Load a sheet of print material and press Stop.Low Heat ErrorCycle PowerThere is a problem in the fuser unit.Unplug the power cord and plug it back in. If the problem persists, please call for service.LSU Hsync ErrorCycle PowerA problem has occurred in the LSU (Laser Scanning Unit).Unplug the power cord and plug it back inches. If the problem persists, please call for service.
9.7 <Troubleshooting>LSU Motor ErrorCycle PowerA problem has occurred in the LSU (Laser Scanning Unit).Unplug the power cord and plug it back inches. If the problem persists, please call for service.Main Motor LockedThere is a problem in the main motor.Open and then close the front cover.Open Heat ErrorCycle PowerThere is a problem in the fuser unit.Unplug the power cord and plug it back in. If the problem persists, please call for service.Over Heat ErrorCycle PowerThere is a problem in the fuser unit.Unplug the power cord and plug it back in. If the problem persists, please call for service.Paper Jam 0Open/Close DoorPaper has jammed in the feeding area of the tray.Clear the jam. See page 9.1 and page 9.1.Paper Jam 1Open/Close DoorPaper has jammed in the fuser area.Clear the jam. See page 9.3.Paper Jam 2Check InsidePaper has jammed in the paper exit area.Clear the jam. See page 9.3.Printing...The printer is printing jobs using the displayed language.Complete your printing.Ready The printer is on-line and ready to printer. Use your printer.Self Diagnostic LSUThe LSU(Laser Scanning Unit) in your printer is checking some problems detected.Please wait a few minutes.Self Diagnostic TemperatureThe engine in your printer is checking some problems detected.Please wait a few minutes.Sleeping... The printer is on power save mode.When data is received, it switches to on-line automatically.Message Meaning Suggested solutionsTray 1Paper EmptyThere is no paper in the tray 1.Load paper in the tray 1. See page 5.5.Tray 2Paper EmptyThere is no paper in the optional tray 2.Load paper in the optional tray 2. See page 5.5.Message Meaning Suggested solutions
9.8 <Troubleshooting>Toner cartridge-related messagesMessage Meaning Suggested solutionsInstall TonerThe toner cartridge is installed improperly, or not installed.Reinstall the toner cartridge two or three times. If the problem persists, the toner cartridge is not being detected. Please contact the service representatives.Invalid TonerThe toner cartridge you have installed is not for your printer.Install a Samsung-genuine toner cartridge, designed for your printer.Toner Low The toner cartridge is almost empty.Take out the toner cartridge and thoroughly shake it. By doing this, you can temporarily reestablish printing operations.NonGenuine Toner StopThe toner cartridge installed is not a genuine cartridge.You can select either Stop or Continue. If you do not select any, the printer will work as Stop is selected.If you select Stop, you cannot print until the genuine cartridge is installed. However, you can still print any kind of reports.If you select Continue, you can keep printing but the quality cannot be guaranteed, and the product support is no longer provided.If you want to change the selection, turn the printer off and on to have this message appear again, and then re-select Stop or Continue.NonGenuine TonerReplace Toner1The toner cartridge installed is not a genuine cartridge.This message appears when you selected Stop at the NonGenuine Toner prompt.Install the genuine toner cartridge.NonGenuine TonerReplace TonerThe toner cartridge installed is not a genuine cartridge.This message appears when you selected Continue at the NonGenuine Toner prompt.Install the genuine toner cartridge.Toner LowReplace TonerThe toner in the cartridge has run out.Install a new genuine toner cartridge.You can keep printing but the quality cannot be guaranteed, and the product support is no longer provided. You can configure not to see the Toner Low Replace Toner message. See page 8.4.Replace Toner The toner in the cartridge has run out.This message appears when you turned off the Toner Low Replace Toner message. See page 8.4.Install a new genuine toner cartridge.You can keep printing but the quality cannot be guaranteed, and the product support is no longer provided.Toner Exhausted StopThe lifespan of the toner cartridge is reached.You can select either Stop or Continue. If you do not select any, the printer will work as Stop is selected.If you select Stop, you cannot print until the genuine cartridge is installed.If you select Continue, you can keep printing but the quality cannot be guaranteed, and the product support is no longer provided.If you want to change the selection, turn the printer off and on to have this message appear again, and then re-select Stop or Continue.Toner ExhaustedReplace Toner1The lifespan of the toner cartridge is reached.This message appears when you selected Stop at the Toner Exhausted prompt.Install the genuine toner cartridge.Toner ExhaustedReplace TonerThe lifespan of the toner cartridge is reached.This message appears when you selected Continue at the Toner Exhausted prompt.Install the genuine toner cartridge.
9.9 <Troubleshooting>Solving general printing problemsFor problems with the operation of your printer, refer to the table for suggested solutions.Condition Possible cause Suggested solutionsThe printer does not print.The printer is not receiving power.Check the power cord connections. Check the power switch and the power source.The printer is not selected as the default printer.Select Samsung ML-3470 Seriesas your default printer.The printer cover is not closed.Close the printer cover.Paper is jammed. Clear the paper jam. See page 9.1.No paper is loaded.Load paper. See page 5.4.The toner cartridge is not installed.Install the toner cartridge.The printer may be in manual feed mode and out of paper.Check the display message, add paper to the multi-purpose tray, and press OK on the printer’s control panel.The connection cable between the computer and the printer is not connected properly.Disconnect the printer cable and reconnect it.The connection cable between the computer and the printer is defective.If possible, attach the cable to another computer that is working properly and try to print a document. You can also try using a different printer cable.The port setting is incorrect.Check the Windows printer setting to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the printer is attached to the correct one.The printer does not print.(Continued)The printer may be configured incorrectly. Check the printer properties to ensure that all of the print settings are correct. The printer driver may be incorrectly installed.Reinstall the printer driver; See the Software Section. Try printing a test page.The printer is malfunctioning.Check the display message on the control panel to determine if the printer is indicating a system error.Printerselects print materialsfrom the wrong paper source.The paper source selection in the printer properties may be incorrect.For many software applications, the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source. See the Software Section.Paper does not feed into the printer.Paper has not been loaded correctly.Remove paper from the tray and reload it correctly.Check that the paper size guides are set correctly.There is too much paper in the tray.Remove excess paper from the tray.The paper is too thick.Use only paper that meets printer specifications.Print job is extremely slow.The job may be very complex.Reduce the complexity of the page(s) or try adjusting the print quality settings.To adjust the print quality settings, reduce the resolution. If you have set the resolution to 1200 dpi (Best), change it to 600 dpi (Normal). See the Software Section.Change the port setting to the USB or network port to improve print speed.Your printer prints A4-sized paper at 33 ppm and letter-sized paper at 35 ppm and your printer prints A4-sized paper at 17 ipm and letter-sized paper at 18 ipm in the duplex printing mode.Condition Possible cause Suggested solutions
9.10 <Troubleshooting>Print job is extremely slow.(Continued)If using Windows 98/Me, the Spooling Setting may be set incorrectly. From the Startmenu, choose Settings and Printers. Right-click the Samsung ML-3470 Seriesprinter icon, choose Properties, click the Detailstab, and then choose the Spool Settings button. Select the desired spool setting.The computer may have insufficient random-accessmemory (RAM). Install more memory in your printer. See page 10.1.Half the page is blank.The page layout is too complex.Simplify the page layout and remove any unnecessary graphics from the document.Install more memory in your printer. See page 10.1.The page orientation setting may be incorrect.Change the page orientation in your application. See the Software Section.The paper size and the paper size settings do not match.Ensure that the paper size in the printer driver settings matches the paper in the tray.Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use.The paper keeps jamming.There is too much paper in the tray.Remove excess paper from the tray. If printing on special materials, use the multi-purpose tray.An incorrect type of paper is being used.Use only paper that meets printer specifications.If printing on special materials, use the multi-purpose tray.An incorrect output method is being used.Special print materials, such as thick paper, should not be printed using the output tray (face-down). Use the rear cover (face-up) instead.There may be debris inside the printer.Open the front cover and remove the debris.Condition Possible cause Suggested solutionsThe printer prints, but the text is wrong, garbled, or incomplete.The printer cable is loose or defective.Disconnect and reconnect the printer cable. Try a print job that you have already printed successfully. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new printer cable.The wrong printer driver was selected.Check the application’s printer selection menu to ensure that your printer is selected.The software application is malfunctioning.Try printing a job from another application.The operating system is malfunctioning.If printing from Windows (any version), exit to a DOS prompt and verify functionality with the following command: At a C:\prompt, type Dir LPT1, and pressOK. (This assumes you are connected to LPT1.)Exit Windows and reboot the computer. Turn the printer off and then back on again.Pages print, but are blank.The toner cartridge is defective or out of toner.Redistribute the toner cartridge. See page 8.3.If necessary, replace the toner cartridge. See page 8.3.The file may have blank pages.Check the file to ensure that it does not contain blank pages.Some parts, such as the controller or the board, may be defective.Contact a service representative.The illustrations print incorrectly in Adobe Illustrator.The setting in the software application is wrong.Select Download as Bit Imagein the Advanced Optionswindow of the graphic properties. Print the document again.The printer does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing.Incompatibility between the PDF file and the Acrobat products.Printing the PDF file as an image may solve this problem. Turn on Print As Image from the Acrobat printing options. Note: it will take longer to print when you print a PDF file as an image.Condition Possible cause Suggested solutions
9.11 <Troubleshooting>Solving print quality problemsDirt inside of the printer or improper paper loading may reduce print quality. See the table below to troubleshoot problems. Condition Suggested solutionsLight or faded printIf a vertical white streak or faded area appears on the page:• The toner supply is low. You may be able to temporarily extend the toner cartridge life. See page 8.3. If this does not improve print quality, install a new toner cartridge.• The paper may not meet paper specifications (for example, the paper is too moist or too rough). See page 5.3.• If the entire page is light, the print resolution setting is too light or toner save mode is on. Adjust the print resolution and toner save mode in the printer properties. See the Software Section.• A combination of faded or smeared defects may indicate that the printer needs cleaning. See page 8.1.• The surface of LSU may be dirty. Clean the LSU. See page 8.1.Toner spots • The paper may not meet specifications (for example, the paper is too moist or too rough). See page 5.3.• The transfer roller or paper path may be dirty. See page 8.1.DropoutsIf generally rounded, faded areas occur randomly on the page:• A single sheet of paper may be defective. Try reprinting the job.• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. See page 5.3.• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.• The toner cartridge may be defective. See “Vertical repetitive defects” on the next page.• If these steps do not correct the problems, contact a service representative.AaAaBbBbCcCcAaAaBbBbCcCcAaAaBbBbCcCcAaAaBbBbCcCcAaAaBbBbCcCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcVertical linesIf black vertical streaks appear on the page:• The drum inside the toner cartridge has probably been scratched. Install a new toner cartridge. GraybackgroundIf the amount of background shading becomes unacceptable, the procedures below may fix the problem.• Change to lighter weight pages. See page 5.3.• Check the printer’s environment; very dry (low humidity) or high humidity (higher than 80% RH) conditions can increase the amount of background shading.• Remove the old toner cartridge and install a new one. See page 8.3.Toner smear • Clean the inside of the printer. See page 8.1.• Check the type and quality. See page 5.2.• Remove the toner cartridge and install a new one. See page 8.3.Vertical repetitivedefectsIf marks repeatedly appear on the printed side of the page at even intervals:• The toner cartridge may be damaged. If a repetitive mark occurs on the page, print a cleaning sheet several times to clean the cartridge; see page 8.2. After the printout, if you still have the same problems, install a new toner cartridge. See page 8.3.• Parts of the printer may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.• The fusing assembly may be damaged. Contact a service representative.Condition Suggested solutionsAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc
9.12 <Troubleshooting>Background scatterBackground scatter results from bits of toner distributed on the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems.• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or via the printer properties window.Misformed characters• If characters are improperly formed and producing hollowed images, the paper stock may be too slick. Try a different paper. See page 5.3.• If characters are improperly formed and producing a wavy effect, the scanner unit may need service. Verify that it also occurs on a demo page (see page 2.5). For service, contact a service representative.Page skew • Ensure that the paper is loaded properly.• Check the paper type and quality. See page 5.2.• Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack.Curl or wave • Ensure that the paper is loaded properly.• Check the type and quality. Both high temperature and humidity can cause paper curl. See page 5.2.• Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.• Try printing to the rear cover (face-up).Wrinkles or creases• Ensure that the paper is loaded properly.• Check the paper type and quality. See page 5.2.• Open the rear cover and try printing to the rear cover (face-up).• Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.Condition Suggested solutionsAAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcBack of printouts are dirty• The transfer roller may be dirty. See page 8.1.• Check for leaking toner. Clean the inside of the printer. Solid color or Black pages• The toner cartridge may not be installed properly. Remove the cartridge and reinsert.• The toner cartridge may be defective and need replacing. Install a new toner cartridge.• The printer may require repair. Contact a service representative.Loose toner • Clean the inside of the printer. • Check the paper type and quality. See page 5.2.• Install a new toner cartridge. See page 8.3.• If the problem persists, the printer may require repair. Contact a service representative.Character VoidsCharacter voids are white areas within characters that should be solid black:• If you are using transparencies, try another type of transparency. Because of the composition of the transparency, some character voids may be normal. • You may be printing on the wrong surface on the paper. Remove the paper and turn it around. • The paper may not meet paper specifications. See page 5.3.Horizontal stripes If horizontally aligned black streaks or smears appear:• The toner cartridge may be installed improperly. Remove the cartridge and reinsert.• The toner cartridge may be defective. Install a new toner cartridge. See page 8.3.• If the problem persists, the printer may require repair. Contact a service representative.Condition Suggested solutionsAAAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc
9.13 <Troubleshooting>Common Windows problemsNoteRefer to Microsoft Windows 9x/Me/NT 4.0/2000/XP/2003 User’s Guide that came with your PC for further information on Windows error messages.CurlIf the printed paper is curled or paper does not feed into the printer:• Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.• Try printing to rear cover.An unknown image repetitively appears on a next few sheets or loose toner, light print, or contamination occurs.Your printer is probably being used at an altitude of 2,500 m (8,200 ft) or above.The high altitude may affect the print quality such as loose toner or light imaging. You can set this option through Printer Settings Utility or Printertab in printer driver's properties. See page 1.5.Condition Suggested solutions“File in Use” message appears during installation.Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver.“Error Writing to LPTx” message appears.• Ensure that the cables are connected correctly, the printer is on.• If bi-directional communication is not turned on in the driver, it will also cause this message.“General Protection Fault”, “Exception OE”, “Spool32”, or “Illegal Operation” messages appear.Close all other applications, reboot Windows and try printing again.“Fail To Print,” “A printer timeout error occurred,”messages appear.These messages may appear during printing. Just keep waiting until the printer finishes printing. If the message appears in standby mode or after printing has been completed, check the connection and/or whether an error has occurred.Condition Suggested solutions Common PostScript problemsThe following situations are PostScript language specific and may occur when several printer languages are being used.NoteTo receive a printed or screen displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.Condition Possible cause Suggested solutionsPostScript file can not be printed.The PostScript driver may not be installed correctly.• Print a configuration page and verify that the PostScript version is available for printing.• Install the PostScript driver.• If problem consists, contact a service representative.“Limit Check Error” message appears.The print job was too complex.You might need to reduce the complexity of the page or install more memory.A PostScript error page prints.Print job may not be PostScript.Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the printer.The optional tray 2 is not selected in the driver.The printer driver has not been configured to recognize the optional tray 2.Open the PostScript driver properties, select the Device Settings tab, and set the Tray2option of the Installable Options section to Installed.When print a document in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly.The resolution setting in the printer driver may not be matched with that in Acrobat Reader.Make sure that the resolution setting in your printer driver matches that in Acrobat Reader.
9.14 <Troubleshooting>Common Linux problemsCondition Suggested solutionsThe printer doesn’t print.• Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available printers. Make sure that your machine is displayed on the list. If not, please, invoke Add new printer wizard to set up your device. • Check if the printer is started. Open Printers configuration and select your machine on the printers list. Look at the description in the Selected printer pane. If its status contains “(stopped)” string, please, press the Start button. After that normal operation of the printer should be restored. The "stopped" status might be activated when some problems in printing occurred. • Check if your application has special print option such as “-oraw”. If “-oraw” is specified in the command line parameter then remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit command line parameter in the command item.I encounter error “Unable to open MFP port device file!” when printing a document.Please avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress. Known versions of CUPS server break the print job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks port while printing, the abrupt termination of the driver keeps the port locked and therefore unavailable for subsequent print jobs. If this situation occurred, please, try to release the port.When printing a document over the network in SuSE 9.2, the printer does not print.The CUPS (Common Unix Printing System) version distributed with SuSE Linux 9.2 (cups-1.1.21) has a problem with ipp (Internet Printing Protocol) printing. Use the socket printing instead of ipp or install later version of CUPS (cups-1.1.22 or higher).Common Macintosh problemsCondition Suggested solutionsThe printer does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing.Incompatibility between the PDF file and the Acrobat products:Printing the PDF file as an image may solve this problem. Turn on Print As Image from the Acrobat printing options. Note: it will take longer to print when you print a PDF file as an image.The document has printed, but the print job has not disappeared from the spooler in Mac OS 10.3.2.Update your Mac OS to OS 10.3.3 or higher.
10.1 <Installing accessories>10 Installing accessoriesYour printer is a full-featured laser printer that has been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however, Samsung makes several accessories available to enhance the printer’s capabilities.This chapter includes:• Precautions when installing accessories• Installing a memory DIMM• Installing a wireless network interface cardPrecautions when installing accessoriesDisconnect the power cord: Never remove the control board cover while the power is being supplied.To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories.Discharge static electricity: The control board and internal accessories (network interface card and memory DIMM) are sensitive to static electricity. Before installing or removing an internal accessories, discharge static electricity from your body by touching something metal, such as the metal back plate on any device plugged into a grounded power source. If you walk round before finishing installation, discharge any static electricity once again.Installing a memory DIMMYour printer has a dual in-line memory module (DIMM) slot. Use this DIMM slot to install additional memory.ML-3470D has 32MB of memory which can be expanded to 288 MB. ML-3471ND have 64 MB of memory which can be expanded to 320 MB. For order information for optional memory DIMMs, see page 7.1.1Turn the printer power off and unplug all cables from the printer.2Grasp the control board cover and slide toward you to open it.3Completely open the latch on each side of the DIMM slot.4Take out a new memory DIMM from the plastic bag.5Holding the memory DIMM by the edges, align the notches on the memory DIMM with the grooves on the memory DIMM slot.1control board cover11latch1
10.2 <Installing accessories>6Push the DIMM straight into the DIMM slot until it snaps into place. Make sure the latches fit over the notches located on either side of the DIMM.7Replace the control board cover.8Reconnect the power cord and printer cable, and turn the printer on.Setting the memory in the PostScript printer propertiesAfter installing the memory DIMM, you need to select it in the printer properties of the PostScript printer driver so that you can use it.1Make sure that the PostScript printer driver is installed in your computer. To installing the PostScript printer driver, you need to select Custom and put a check mark on the PostScript printer driver. See the Software Section.2Click the Windows Start menu.3For Windows 98/Me/NT4.0/2000, select Settings and then Printers.For Windows XP/2003, select Printers and Faxes.For Windows Vista, select Control Panel -> Hardware and Sound-> Printers.4Select the Samsung ML-3470 Series printer.5Click the right mouse button on the printer icon and select Properties.6For Windows 98/Me, select Device Option tab.For Windows NT4.0/2000/XP/2003/Vista, select Device Settingstab.7Select the amount of memory you installed from Printer Memory in the Installable Option section.For Windows 98, select Installable Option →VMOption → change setting for:VMOption →change memory.8Click OK.Installing a wireless network interface cardML-3471ND is equipped with a network interface which allows you to use your printer on a network. You can also purchase a wireless network interface card to enable the use of the printer in wireless network environmentsFor order information, see page 7.1.Review the precautions on page 10.1 and then follow this procedure to install the wireless network interface card in your printer.1Turn the printer power off and unplug all cables from the printer.2Grasp the control board cover and slide toward you to open it. 3Align the connector on the wireless network interface card with the connector on the control board. Push the card firmly into the connector on the control board until it is completely and securely in place.1control board cover11connector2wireless network interface card12
10.3 <Installing accessories>4Replace the control board cover.5Reconnect the power cord and turn the printer on.NoteFor information about configuring and using the printer on a wireless network environment, refer to the Network Printer User’s Guide provided with the wireless network interface card. You can also configure the network parameters on the control panel; see the next column.Configuring the wireless network parametersAfter installing the wireless network card, you must configure the appropriate network parameters to use your printer in a wireless network. To do this, you can use both control panel and SyncThru Web Service, an embedded web site of your printer. This section gives you basic information on 802.11b/g network parameters which can be configured from the control panel. See the supplied Network Printer User’s Guide.Configuring basic network settingsYou can configure basic wireless settings, such as SSID, Operation Mode, and channels. You can retrieve basic settings by selecting a wireless network or manually configure them as you need.1Press Menu until Network appears on the bottom line of the display and press OK.2Press the Scroll buttons until Wireless appears and press OK.3Press OK when WLAN Basic appears.4Press the Scroll buttons to select the setup method you want and press OK.•Search List: The wireless network interface card on your printer searches for wireless networks in the area and shows the results.•Custom: You can configure the wireless settings according to your needs.5If you selected Search List, press the Scroll buttons to select a network and press OK.If you selected Custom, set each network options:•Edit SSID: Enter the SSID, the name that identifies a wireless network. SSID is case-sensitive so you need to enter it.•Operation Mode: Select the type of wireless connections. In Ad-Hoc mode, wireless cards communicate directly each other. In Infrastructure mode, network cards communicate with each other through an access point, which allows both wireless and cabled cards to send files to the printer. If you select Auto, the printer selects the operation mode automatically, according to the network cable’s connection each time it boots up.NoteIn Ad-Hoc mode, even if the network cable is connected, your printer will use the wireless interface.•Channel: This option is available only in the Ad-Hoc mode. In most cases, you will not need to change this setting. The printer will scan all available channels for the specified network and will adapt its channel to the one detected.6When you have finished, press Stop to return to Standby mode.
10.4 <Installing accessories>Selecting the authentication typeAuthentication is a process of identifying the legitimacy of an user to access a network. You can select whether or not authentication is used.1Press Menu until Network appears on the bottom line of the display and press OK.2Press the Scroll buttons until Wireless appears and press OK.3Press the Scroll buttons until WLAN Security appears and press OK.4Press the Scroll buttons until Static WEP appears and press OK.5Press the Scroll buttons until Authentication appears and press OK.6Press the Scroll buttons to select the type you want.•Open System: Authentication is not used.•Shared Key: Authentication is used.7Press OK to save your selection.8Press Stop to return to Standby mode.Setting EncryptionIf your network uses WEP encryption keys, you can must select the appropriate encryption type and configure encryption keys. You can configure up to four keys. The active key must match the key value and key position (for example, Key 1) configured on other wireless devices in the network.1Press Menu until Network appears on the bottom line of the display and press OK.2Press the Scroll buttons until Wireless appears and press OK.3Press the Scroll buttons until WLAN Security appears and press OK.4Press the Scroll buttons until Static WEP appears and press OK.5Press the Scroll buttons until Encryption appears and press OK.NoteIf you have set the authentication type to Open System, the Encryption menu does not display.6Set each encryption option and press OK.•Encrypt. Type: Select an encryption type: •Key Type: Select the key type of your network.•Using Key: Select the key to be used in your network.•Edit Key: Enter the key number for the selected key position. The numbers you can enter as follows:Hexadecimal Alphanumeric64-bit WEP 10 digits 5 characters7When you have finished, press Stop to return to Standby mode.Restoring default values for wireless networkingIf the problem occurrs when you use or set up the wireless network values, take following stops to restore factory default values. Generally, factory values of wireless networking are optimized for your printer.1Press Menu until Network appears on the bottom line of the display and press OK.2Press the Scroll buttons until Wireless appears and press OK.3Press the Scroll buttons until WLAN Default appears and press OK.4When Restore appears on the bottom line of the display, press OK. The printer starts restoring the default values.128-bit WEP 26 digits 13 charactersHexadecimal Alphanumeric
11.1 <Specifications>11 SpecificationsThis chapter includes:• Printer specificationsPrinter specificationsItem Specifications and DescriptionModel name ML-3470D,ML-3471NDPrinting speeda33 ppm (A4); 35 ppm (Letter)Duplex: 17 ipm (A4); 18 ipm (Letter)Resolution Up to 1200 x 1200 dpi effective outputWarm-up time Less than 15 secondsFirst print out time Standby mode: 8.5 seconds Sleep mode: 25 secondsPower rating 110 - 127 VAC or 220 - 240 VACSee the Rating label on the machine for the correct voltage, frequency(hertz) and type of current for your machine. PowerconsumptionAverage: 600 WPower save mode: Less than 10 WNoise levelbStandby mode: Less than 25dBAPrinting mode: Less than 54 dBAToner cartridge lifec• Starter toner cartridge: 4,000 pages• Standard: 4,000 pages • High yield: 10,000 pages (at ISO 19752 5% coverage)Duty cycle Monthly: Up to 35,000 pagesWeight ML-3470D Gross: 15 Kg / Net: 11.7 KgML-3471ND Gross: 15.5 Kg / Net: 12.2 KgPackage weight Paper: 2.5 Kg, Plastic: 0.6 KgExternal dimensions(W x D x H)400 x 434 x 285 mm (15.7 x 17.1 x 11.2 inches)Operating environmentTemperature: 10 ~ 32° C (50 ~ 90° F)Humidity: 20 ~ 80% RHPrinter language PCL 6d, PostScript 3, IBM ProPrinter, EPSON, SPLMemory ML-3470D 32MB (Max 288 MB)ML-3471ND 64 MB (Max 320 MB)32, 64, 128, or 256 MB optional memory available.Use only the Samsung-approved DIMM.Fonts 1 bitmap, 45 scalable, 136 PostScript3 fontsInterface • IEEE 1284 Bidirectional Parallel Standard - Modes supported: Compatible, Nibble, Byte, ECP• USB Interface Standard - USB 2.0 compliant - 480 Mbps 1 port• Network Interface ML-3471ND: 10/100 Base TXOS compatibilitye• Windows 98/Me/NT 4.0/2000/XP/2003./Vista • Various Linux OS.• Mac 8.6 ~ 9.2/10.1 ~ 10.4Options ML-3470D 250-sheet trayML-3471ND 250-sheet tray, 802.11b/g wireless LANa. Print speed will be affected by operating system used, computing perfor-mance, application software, connection method, media type, media size, and job complexity.b. Sound pressure Level, ISO7779c. The number of pages may be affected by operating environment, printing inter-val, media type, and media size.d. Compatible with PCL6 Version 2.1 e. Please visit www.samsungprinter.com to download the latest software version.Item Specifications and Description
1INDEXAaccessoriesinstallingmemory DIMM 10.1wireless network interface card10.2order information 7.1Ccleaningdrum 8.2inside 8.1outside 8.1cleaning sheet, print 8.2component location 1.2control panelmenus 2.1status LED 1.4Ddemo page, print 2.5DIMM, install 10.1display language, changecontrol panel 2.5drum, clean 8.2Eerror messages 9.6Hhigh altitude 9.13Iinstalling accessoriesmemory 10.1network interface card 10.2Jjam, clear 9.1LLinux problems 9.14loading papermulti-purpose tray 5.6tray 1/optional tray 2 5.5MMacintosh problems 9.14manual feed mode 5.7memory DIMM, install 10.1multi-purpose tray 5.6Nnetwork interface card, install 10.2network setupEtherTalk 4.2operating systems 4.1TCP/IP 4.2wireless 10.3Ooutput location, select 5.8output tray 5.8Ppaper guidelines 5.3paper jam, cleararound the toner cartridge 9.3duplex area 9.4multi-purpose tray 9.2optional tray 2 9.2paper exit area 9.3tray 1 9.1paper level indicator 5.4paper loadmulti-purpose tray 5.6tray 1/optional tray 2 5.5paper sizesetting 2.3specifications 5.2paper typesetting 2.3specifications 5.2PostScript problems 9.13print quality problems, solve 9.11printingdemo page 2.5problem, solvechecklist 9.6error messages 9.6Linux 9.14Macintosh 9.14paper jams 9.1printing 9.9printing quality 9.11PS errors 9.13Windows 9.13Qquality problems 9.11Rrear cover, use 5.8replacement parts 8.4replacing, toner cartridge 8.3,8.4Sspecial print media, guidelines 5.3specification, printer 11.1status LED 1.4supplieschecking life 8.2order information 7.1system requirementsLinux 3.3
2Macintosh 3.3Windows 3.2Ttoner cartridgecheckig remaining toner 8.2cleaning 8.2maintaining 8.2redistributing 8.3replacing 8.3,8.4toner save mode, use 2.5WWindows problems 9.13wireless network interface card, install 10.2wireless network setup 10.3
Samsung PrinterSoftware section
1SOFTWARE SECTIONCONTENTSChapter 1: INSTALLING PRINTER SOFTWARE IN WINDOWSInstalling Printer Software ........................................................................................................ 4Installing Software for Local Printing ................................................................................. 4Installing Software for Network Printing ............................................................................. 7Changing the Software Language ............................................................................................ 10Reinstalling Printer Software ................................................................................................... 10Removing Printer Software ..................................................................................................... 11Chapter 2: BASIC PRINTINGPrinting a Document .............................................................................................................. 12Printing to a file (PRN) .......................................................................................................... 13Printer Settings ..................................................................................................................... 13Layout Tab .................................................................................................................. 14Paper Tab .................................................................................................................... 14Graphics Tab ............................................................................................................... 15Extras Tab ................................................................................................................... 16About Tab ................................................................................................................... 17Printer Tab .................................................................................................................. 17Using a Favorite Setting ................................................................................................ 17Using Help ................................................................................................................... 17Chapter 3: ADVANCED PRINTINGPrinting Multiple Pages on One Sheet of Paper (N-Up Printing) ..................................................... 18Printing Posters ..................................................................................................................... 19Printing Booklets .................................................................................................................. 19Printing on Both Sides of Paper ............................................................................................... 20Printing a Reduced or Enlarged Document ................................................................................ 20Fitting Your Document to a Selected Paper Size ......................................................................... 20
2Using Watermarks ................................................................................................................. 21Using an Existing Watermark ......................................................................................... 21Creating a Watermark ................................................................................................... 21Editing a Watermark ..................................................................................................... 21Deleting a Watermark ................................................................................................... 21Using Overlays ...................................................................................................................... 22What is an Overlay? ...................................................................................................... 22Creating a New Page Overlay ......................................................................................... 22Using a Page Overlay .................................................................................................... 22Deleting a Page Overlay ................................................................................................ 22Chapter 4: USING WINDOWS POSTSCRIPT DRIVERPrinter Settings ..................................................................................................................... 23Advanced .................................................................................................................. 23Using Help ................................................................................................................... 23Chapter 5: SHARING THE PRINTER LOCALLYSetting Up a Host Computer ................................................................................................... 24Setting Up a Client Computer .................................................................................................. 24Chapter 6: USING SMART PANELUnderstanding Smart Panel .................................................................................................... 25Opening the Troubleshooting Guide ......................................................................................... 26Using Printer Settings Utility ................................................................................................... 26Using Onscreen Help File ............................................................................................... 26Changing the Smart Panel Program Settings ............................................................................. 26Chapter 7: USING YOUR PRINTER IN LINUXGetting Started ..................................................................................................................... 27Installing the Unified Linux Driver ............................................................................................ 27Installing the Unified Linux Driver ................................................................................... 27Uninstalling the Unified Linux Driver ............................................................................... 28Using the Unified Driver Configurator ....................................................................................... 29Opening the Unified Driver Configurator .......................................................................... 29
3Printers Configuration ................................................................................................... 29Ports Configuration ....................................................................................................... 30Configuring Printer Properties ................................................................................................. 30Printing a Document .............................................................................................................. 31Printing from Applications .............................................................................................. 31Printing Files ................................................................................................................ 31Chapter 8: USING YOUR PRINTER WITH A MACINTOSHInstalling Software ................................................................................................................ 32Printer driver ............................................................................................................... 32Setting Up the Printer ............................................................................................................ 33For a Network-connected ............................................................................................... 33For a USB-connected .................................................................................................... 33Printing ................................................................................................................................ 34Printing a Document ..................................................................................................... 34Changing Printer Settings .............................................................................................. 34Printing Multiple Pages on One Sheet of Paper .................................................................. 36Duplex Printing ............................................................................................................ 36
Installing Printer Software in Windows41Installing Printer Software in WindowsThis chapter includes:• Installing Printer Software• Changing the Software Language• Reinstalling Printer Software• Removing Printer SoftwareNOTE: The following procedure is based on Windows XP, for other operating systems, refer to the corresponding Windows user's guide or online help.Installing Printer SoftwareYou can install the printer software for local printing or network printing. To install the printer software on the computer, perform the appropriate installation procedure depending on the printer in use.A printer driver is software that lets your computer communicate with your printer. The procedure to install drivers may differ depending on the operating system you are using.All applications should be closed on your PC before beginning installation. Installing Software for Local PrintingA local printer is a printer directly attached to your computer using the printer cable supplied with your printer, such as a USB or parallel cable. If your printer is attached to a network, skip this step and go to “Installing Software for Network Printing” on page 7.You can install the printer software using the typical or custom method.NOTE: If the “New Hardware Wizard” window appears during the installation procedure, click in the upper right corner of the box to close the window, or click Cancel.Typical InstallationThis is recommended for most users. All components necessary for printer operations will be installed.1Make sure that the printer is connected to your computer and powered on.2Insert the supplied CD-ROM into your CD-ROM drive.The CD-ROM should automatically run, and an installation window appears.If the installation window does not appear, click Start and then Run. Type X:\Setup.exe, replacing “X” with the letter which represents your drive and click OK.If you use Windows Vista, click Start→All programs→ Accessories→Run, and type X:\Setup.exe.If the AutoPlay window appears in Windows Vista, click Run Setup.exe in Install or run program field, and clickContinue in the User Account Control window.3Click Next.• If necessary, select a language from the drop-down list.4Select Typical installation for a local printer. Click Next.
Installing Printer Software in Windows5NOTE: If your printer is not already connected to the computer, the following window will appear.• After connecting the printer, click Next.• If you don’t want to connect the printer at this time, click Next, and No on the following screen. Then the installation will start and a test page will not be printed at the end of the installation.• The installation window that appears in this User’s Guide may differ depending on the printer and interface in use.5After the installation is finished, a window asking you to print a test page appears. If you choose to print a test page, select the checkbox and click Next.Otherwise, just click Next and skip to step 7.6If the test page prints out correctly, click Yes.If not, click No to reprint it.7To register yourself as a user of Samsung Printers in order to receive information from Samsung, select the checkbox and click Finish. You are now sent to the Samsung web site.Otherwise, just click Finish.NOTE: After setup is complete, if your printer driver doesn’t work properly, reinstall the printer driver. See “Reinstalling Printer Software” on page 10.Custom InstallationYou can choose individual components to install.1Make sure that the printer is connected to your computer and powered on.2Insert the supplied CD-ROM into your CD-ROM drive.The CD-ROM should automatically run, and an installation window appears.If the installation window does not appear, click Start and then Run. Type X:\Setup.exe, replacing “X” with the letter which represents your drive and click OK.If you use Windows Vista, click Start→All programs→ Accessories→Run, and type X:\Setup.exe.If the AutoPlay window appears in Windows Vista, click Run Setup.exe in Install or run program field, and clickContinue in the User Account Control window.3Click Next.• If necessary, select a language from the drop-down list.•View User’s Guide: Allows you to view the User’s Guide. If your computer doesn’t have Adobe Acrobat, click on this option and it will automatically install Adobe Acrobat Reader for you.
Installing Printer Software in Windows64Select Custom installation. Click Next.5Select your printer and click Next.NOTE: If your printer is not already connected to the computer, the following window will appear.• After connecting the printer, click Next.• If you don’t want to connect the printer at this time, click Next, and No on the following screen. Then the installation will start and a test page will not be printed at the end of the installation.• The installation window that appears in this User’s Guide may differ depending on the printer and interface in use.6Select the components to be installed and click Next.NOTE: You can change the desired installation folder by clicking [Browse].
Installing Printer Software in Windows77After the installation is finished, a window asking you to print a test page appears. If you choose to print a test page, select the checkbox and click Next.Otherwise, just click Next and skip to step 9.8If the test page prints out correctly, click Yes.If not, click No to reprint it.9To register yourself as a user of Samsung Printers in order to receive information from Samsung, select the checkbox and click Finish. You are now sent to the Samsung web site.Otherwise, just click Finish.Installing Software for Network PrintingWhen you connect your printer to a network, you must first configure the TCP/IP settings for the printer. After you have assigned and verified the TCP/IP settings, you are ready to install the software on each computer on the network.You can install the printer software using the typical or custom method.Typical InstallationThis is recommended for most users. All components necessary for printer operations will be installed.1Make sure that the printer is connected to your network and powered on. For details about connecting to the network, see the supplied printer’s User’s Guide.2Insert the supplied CD-ROM into your CD-ROM drive.The CD-ROM should automatically run, and an installation window appears.If the installation window does not appear, click Start and thenRun. Type X:\Setup.exe, replacing “X” with the letter which represents your drive and click OK.If you use Windows Vista, click Start→All programs→ Accessories→Run, and type X:\Setup.exe.If the AutoPlay window appears in Windows Vista, click Run Setup.exe in Install or run program field, and clickContinue in the User Account Control window.3Click Next.• If necessary, select a language from the drop-down list.•View User’s Guide: Allows you to view the User’s Guide. If your computer doesn’t have Adobe Acrobat, click on this option and it will automatically install Adobe Acrobat Reader for you.4Select Typical installation for a network printer. Click Next.
Installing Printer Software in Windows85The list of printers available on the network appears. Select the printer you want to install from the list and then click Next.• If you do not see your printer on the list, click Update to refresh the list, or select Add TCP/IP Port to add your printer to the network. To add the printer to the network, enter the port name and the IP address for the printer.To verify your printer’s IP address or the MAC address, print a Network Configuration page.• To find a shared network printer (UNC Path), select Shared Printer [UNC] and enter the shared name manually or find a shared printer by clicking the Browsebutton.NOTE: If you cannot find your machine in network, please turn off the firewall and click Update.6After the installation is finished, a window appears asking you to print a test page and to register yourself as a user of Samsung Printers in order to receive information from Samsung. If you so desire, select the corresponding checkbox(es) and click Finish.Otherwise, just click Finish.NOTE: After setup is complete, if your printer driver doesn’t work properly, reinstall the printer driver. See “Reinstalling Printer Software” on page 10.Custom InstallationYou can choose individual components to install and set a specific IP address.1Make sure that the printer is connected to your network and powered on. For details about connecting to the network, see the supplied printer’s User’s Guide.2Insert the supplied CD-ROM into your CD-ROM drive.The CD-ROM should automatically run, and an installation window appears.If the installation window does not appear, click Start and then Run. Type X:\Setup.exe, replacing “X” with the letter which represents your drive and click OK.If you use Windows Vista, click Start→All programs→ Accessories→Run, and type X:\Setup.exe.If the AutoPlay window appears in Windows Vista, click Run Setup.exe in Install or run program field, and clickContinue in the User Account Control window.3Click Next.• If necessary, select a language from the drop-down list.•View User’s Guide: Allows you to view the User’s Guide. If your computer doesn’t have Adobe Acrobat, click on this option and it will automatically install Adobe Acrobat Reader for you.
Installing Printer Software in Windows94Select Custom installation. Click Next.5The list of printers available on the network appears. Select the printer you want to install from the list and then click Next.• If you do not see your printer on the list, click Update to refresh the list, or select Add TCP/IP Port to add your printer to the network. To add the printer to the network, enter the port name and the IP address for the printer.To verify your printer’s IP address or the MAC address, print a Network Configuration page.• To find a shared network printer (UNC Path), select Shared Printer [UNC] and enter the shared name manually or find a shared printer by clicking the Browsebutton.NOTE: If you cannot find your machine in network, please turn off the firewall and click Update.TIP: If you want to set a specific IP address on a specific network printer, click the Set IP Address button. The Set IP Address window appears. Do as follows:a. Select a printer to be set with a specific IP address from the list.b. Configure an IP address, subnet mask, and gateway for the printer manually and click Configure to set the specific IP address for the network printer.c. Click Next.6Select the components to be installed. After selecting the components, the following window appears. You can also change the printer name, set the printer to be shared on the network, set the printer as the default printer, and change the port name of each printer. Click Next.To install this software on a server, select the Setting up this printer on a server checkbox.
Installing Printer Software in Windows107After the installation is finished, a window appears asking you to print a test page and to register yourself as a user of Samsung Printers in order to receive information from Samsung. If you so desire, select the corresponding checkbox(es) and click Finish.Otherwise, just click Finish.NOTE: After setup is complete, if your printer driver doesn’t work properly, reinstall the printer driver. See “Reinstalling Printer Software” on page 10.Changing the Software LanguageAfter installation of the software, you can change the display language.1Click the Windows Start menu.2Select Programs or All Programs and then your printer driver name.3Select Language Selection.4Select the desired language from the language selection window, and click OK.Reinstalling Printer SoftwareYou can reinstall the software if installation fails.1Start Windows.2From the Start menu select Programs or All Programs→your printer driver name → Maintenance.3Select Repair and click Next.4The list of printers available on the network appears. Select the printer you want to install from the list and then clickNext.• If you do not see your printer on the list, click Update to refresh the list, or select Add TCP/IP Port to add your printer to the network. To add the printer to the network, enter the port name and the IP address for the printer.• To find a shared network printer (UNC Path), select Shared Printer [UNC] and enter the shared name manually or find a shared printer by clicking the Browsebutton.You will see a component list so that you can reinstall any item individually.
Installing Printer Software in Windows11NOTE: If your printer is not already connected to the computer, the following window will appear.• After connecting the printer, click Next.• If you don’t want to connect the printer at this time, click Next, and No on the following screen. Then the installation will start and a test page will not be printed at the end of the installation.• The reinstallation window that appears in this User’s Guide may differ depending on the printer and interface in use.5Select the components you want to reinstall and click Next.If you installed the printer software for local printing andyou select your printer driver name, the window asking you to print a test page appears. Do as follows:a. To print a test page, select the check box and click Next.b. If the test page prints out correctly, click Yes.If it doesn’t, click No to reprint it.6When the reinstallation is done, click Finish.Removing Printer Software1Start Windows.2From the Start menu select Programs or All Programs→your printer driver name → Maintenance.3Select Remove and click Next.You will see a component list so that you can remove any item individually.4Select the components you want to remove and then click Next.5When your computer asks you to confirm your selection, clickYes.The selected driver and all of its components are removed from your computer.6After the software is removed, click Finish.
Basic Printing122Basic Printing This chapter explains the printing options and common printing tasks in Windows. This chapter includes:• Printing a Document• Printing to a file (PRN)• Printer Settings- Layout Tab- Paper Tab- Graphics Tab- Extras Tab- About Tab- Printer Tab- Using a Favorite Setting- Using HelpPrinting a DocumentNOTES:• Your printer driver Properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar.• Check the Operating System(s) that are compatible with your printer. Please refer to the OS Compatibility section of Printer Specifications in your Printer User’s Guide.• If you need to know the exact name of your printer, you can check the supplied CD-ROM.The following procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to the User’s Guide of your software application for the exact printing procedure.1Open the document you want to print.2Select Print from the File menu. The Print window is displayed. It may look slightly different depending on your application. The basic print settings are selected within the Print window. These settings include the number of copies and print range.3Select your printer driver from the Name drop-down list.To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window. For details, see “Printer Settings” on page 13.If you see Setup,Printer, or Options in your Print window, click it instead. Then click Properties on the next screen.Click OK to close the printer properties window.4To start the print job, click OK or Print in the Print window.Make sure that your printer is selected.
Basic Printing13Printing to a file (PRN) You will sometimes need to save the print data as a file for your purpose. To create a file:1Check the Print to file box at the Print window.2Select the folder and assign a name of the file and then click OK.Printer SettingsYou can use the printer properties window, which allows you to access all of the printer options you need when using your printer. When the printer properties are displayed, you can review and change the settings needed for your print job. Your printer properties window may differ, depending on your operating system. This Software User’s Guide shows the Properties window for Windows XP.Your printer driver Properties window that appears in this User’s Guide may differ depending on the printer in use.If you access printer properties through the Printers folder, you can view additional Windows-based tabs (refer to your Windows User’s Guide) and the Printer tab (see “Printer Tab” on page 17).NOTES:• Most Windows applications will override settings you specify in the printer driver. Change all print settings available in the software application first, and change any remaining settings using the printer driver. • The settings you change remain in effect only while you are using the current program. To make your changes permanent, make them in the Printers folder. • The following procedure is for Windows XP. For other Windows OS, refer to the corresponding Windows User's Guide or online help.1. Click the Windows Start button.2. Select Printers and Faxes.3. Select your printer driver icon.4. Right-click on the printer driver icon and select Printing Preferences.5. Change the settings on each tab, click OK.
Basic Printing14Layout TabThe Layout tab provides options to adjust how the document appears on the printed page. The Layout Options includes Multiple Pages per Side,Poster Printing and Booklet Printing. See “Printing a Document” on page 12 for more information on accessing printer properties. Paper OrientationPaper Orientation allows you to select the direction in which information is printed on a page. •Portrait prints across the width of the page, letter style. •Landscape prints across the length of the page, spreadsheet style. •Rotate allows you to rotate the page the selected degrees.Layout OptionsLayout Options allows you to select advanced printing options. You can choose Multiple Pages per Side and Poster Printing.•For details, see “Printing Multiple Pages on One Sheet of Paper (N-Up Printing)” on page 18.•For details, see “Printing Posters” on page 19•For details, see “Printing Booklets” on page 19Double-sided PrintingDouble-sided Printing allows you to print on both sides of paper. If this option does not appear, your printer does not have this feature.•For details, see “Printing on Both Sides of Paper” on page 20. Landscape PortraitPaper TabUse the following options to set the basic paper handling specifications when you access the printer properties. See “Printing a Document” on page 12 for more information on accessing printer properties. Click the Paper tab to access various paper properties. CopiesCopies allows you to choose the number of copies to be printed. You can select 1 to 999 copies. Paper OptionsSizeSize allows you to set the size of paper you loaded in the tray. If the required size is not listed in the Size box, click Custom.When the Custom Paper Setting window appears, set the paper size and click OK. The setting appears in the list so that you can select it.
Basic Printing15SourceMake sure that Source is set to the corresponding paper tray.Use Manual Feeder when printing on special materials like envelopes and transparencies. You have to load one sheet at a time into the Manual Tray or Multi-Purpose Tray.If the paper source is set to Auto Selection, the printer automatically picks up print material in the following tray order: Manual Tray or Multi-Purpose Tray, Tray n.TypeSetType to correspond to the paper loaded in the tray from which you want to print. This will let you get the best quality printout. If not, print quality may not be acheived as you want.Cotton: 20 lb to 24 lb (75~90 g/m2) cotton paper such as Gilbert 25 % and Gilbert 100 %. Plain Paper: Normal plain paper. Select this type if your printer is monochrome and printing on the 16 lb (60 g/m2) cotton paper. Recycled Paper: 20 lb to 24 lb (75~90 g/m2) recycled paper.Color Paper: 20 lb to 24 lb (75~90 g/m2) color-backgrounded paper. First PageThis property allows you to print the first page using a different paper type from the rest of the document. You can select the paper source for the first page. For example, load thick stock for the first page into the Multi-purpose Tray, and plain paper into Tray n. Then, select Tray n in theSource option and Multi-Purpose Tray in the First Pageoption. If this option does not appear, your printer does not have this feature.Scaling PrintingScaling Printing allows you to automatically or manually scale your print job on a page. You can choose from None,Reduce/Enlarge, and Fit to Page.•For details, see “Printing a Reduced or Enlarged Document” on page 20.•For details, see “Fitting Your Document to a Selected Paper Size” on page 20.Graphics TabUse the following Graphic options to adjust the print quality for your specific printing needs. See “Printing a Document” on page 12 for more information on accessing printer properties. Click the Graphic tab to display the properties shown below.ResolutionThe Resolution options you can select may vary depending on your printer model. The higher the setting, the sharper the clarity of printed characters and graphics. The higher setting also may increase the time it takes to print a document. Image ModeThe available options are Normal and Text Enhance. Someprinters do not support this feature. •Printer Setting: If you select this option, this feature is determined by the setting you’ve made on the control panel of the printer. •Normal: This setting is for normal documents.•Text Enhance: Image Mode allows the user to enhance printouts.Toner Save ModeSelecting this option extends the life of your toner cartridge and reduces your cost per page without a significant reduction in print quality. Some printers do not support this feature. •Printer Setting: If you select this option, this feature is determined by the setting you’ve made on the control panel of the printer. •On: Select this option to allow the printer to use less toner on each page.•Off: If you don’t need to save toner when printing a document, select this option.
Basic Printing16Advanced OptionsYou can set advanced settings by clicking the Advanced Options button. •TrueType Options: This option determines what the driver tells the printer about how to image the text in your document. Select the appropriate setting according to the status of your document. This option may be available only in Windows 9x/Me, depending on your particular printer model.-Download as Outline: When this option is selected, the driver will download any TrueType fonts that are used in your document not already stored (resident) on your printer. If, after printing a document, you find that the fonts did not print correctly, choose Download as bit image and resubmit your print job. The Download as bit image setting is often useful when printing Adobe. This feature is available only when you use the PCL printer driver.-Download as Bitmap: When this option is selected, the driver will download the font data as bitmap images. Documents with complicated fonts, such as Korean or Chinese, or various other fonts, will print faster in this setting. -Print as Graphics: When this option is selected, the driver will download any fonts as graphics. When printing documents with high graphic content and relatively few TrueType fonts, printing performance (speed) may be enhanced in this setting.•Print All Text To Black: When the Print All Text To Black option is checked, all text in your document prints solid black, regardless of the color it appears on the screen. •Print All Text To Darken: When the Print All Text To Darken option is checked, all text in your document is allowed to print darker than on a normal document. Some printers do not support this feature. Extras TabYou can select output options for your document. See “Printing a Document” on page 12 for more information about accessing the printer properties.Click the Extras tab to access the following feature: WatermarkYou can create a background text image to be printed on each page of your document. For details, see “Using Watermarks” on page 21.OverlayOverlays are often used to take the place of preprinted forms and letterhead paper. For details, see “Using Overlays” on page 22.Output Options•Print Subset: You can set the sequence in which the pages print. Select the print order from the drop-down list.-Normal (1,2,3): Your printer prints all pages from the first page to the last page.-Reverse All Pages (3,2,1): Your printer prints all pages from the last page to the first page.-Print Odd Pages: Your printer prints only the odd numbered pages of the document.-Print Even Pages: Your printer prints only the even numbered pages of the document.•Use Printer Fonts: When Use Printer Fonts is checked, the printer uses the fonts that are stored in its memory (resident fonts) to print your document, rather than downloading the fonts used in your document. Because downloading fonts takes time, selecting this option can speed up your printing time. When using Printer fonts, the printer will try to match the fonts used in your document to those stored in its memory. If, however, you use fonts in your document that are very different from those resident in the printer, your printed output will appear very different from what it looks like on the screen. This feature is available only when you use the PCL printer driver.
Basic Printing17About TabUse the About tab to display the copyright notice and the version number of the driver. If you have an Internet browser, you can connect to the Internet by clicking on the web site icon. See “Printing a Document” on page 12 for more information about accessing printer properties.Printer TabIf you access printer properties through the Printers folder, you can view the Printer tab. You can set the printer configuration.The following procedure is for Windows XP. For other Windows OS, refer to the corresponding Windows User's Guide or online help.1Click the Windows Start menu. 2Select Printers and Faxes.3Select your printer driver icon. 4Right-click on the printer driver icon and select Properties.5Click the Printer tab and set the options. Using a Favorite Setting TheFavorites option, which is visible on each properties tab, allows you to save the current properties settings for future use.To s ave a Favorites item:1Change the settings as needed on each tab. 2Enter a name for the item in the Favorites input box. 3Click Save.When you save Favorites, all current driver settings are saved.To use a saved setting, select the item from the Favorites drop down list. The printer is now set to print according to the Favorites setting you selected. To delete a Favorites item, select it from the list and click Delete.You can also restore the printer driver’s default settings by selectingPrinter Default from the list. Using HelpYour printer has a help screen that can be activated by clicking theHelp button in the printer properties window. These help screens give detailed information about the printer features provided by the printer driver.You can also click from the upper right corner of the window, and then click on any setting.
Advanced Printing183Advanced PrintingThis chapter explains printing options and advanced printing tasks. NOTE:• Your printer driver Properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar.• If you need to know the exact name of your printer, you can check the supplied CD-ROM.This chapter includes:• Printing Multiple Pages on One Sheet of Paper (N-Up Printing)• Printing Posters• Printing Booklets• Printing on Both Sides of Paper• Printing a Reduced or Enlarged Document• Fitting Your Document to a Selected Paper Size• Using Watermarks• Using OverlaysPrinting Multiple Pages on One Sheet of Paper (N-Up Printing) You can select the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and arranged in the order you specify. You can print up to 16 pages on one sheet. 1To change the print settings from your software application, access printer properties. See “Printing a Document” on page 12.2From the Layout tab, choose Multiple Pages per Side in the Layout Type drop-down list. 3Select the number of pages you want to print per sheet (1, 2, 4, 6, 9, or 16) in the Pages per Side drop-down list.4Select the page order from the Page Order drop-down list, if necessary.Check Print Page Border to print a border around each page on the sheet. 5Click the Paper tab, select the paper source, size, and type.6Click OK and print the document. 1 23 4
Advanced Printing19Printing PostersThis feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document.NOTE:GThe poster printing option is available when 600 dpi is selected in the resolution option on the Graphic tab.1To change the print settings from your software application, access printer properties. See “Printing a Document” on page 12.2Click the Layout tab, select Poster Printing in the Layout Type drop-down list.3Configure the poster option:You can select the page layout from Poster<2x2>,Poster<3x3> or Poster<4x4>. If you select Poster<2x2>, the output will be automatically stretched to cover 4 physical pages.Specify an overlap in millimeters or inches to make it easier to pasting the sheets together. 4Click the Paper tab, select the paper source, size, and type.5Click OK and print the document. You can complete the poster by pasting the sheets together. 0.15 inches0.15 inchesPrinting Booklets This printer feature allows you to print your document on both sides of the paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet. 1To change the print settings from your software application, access the printer properties. See “Printing a Document” on page 12.2From the Layout tab, choose Booklet Printing from the Layout Type drop-down list. NOTE: The Booklet Printing option is not available for all paper sizes. In order to find out the available paper size for this feature, select the paper size in the Size option on the Paper tab, then check if the Booklet Printing in a Layout Type drop-down list on the Layout tab is activated.3Click the Paper tab, and select the paper source, size, and type.4Click OK and print the document.5After printing, fold and staple the pages. 8989
Advanced Printing20Printing on Both Sides of PaperYou can print on both sides of a sheet of paper. Before printing, decide how you want your document oriented.The options are:•Printer Setting, if you select this option, this feature is determined by the setting you’ve made on the control panel of the printer. If this option does not appear, your printer does not have this feature.•None•Long Edge, which is the conventional layout used in book binding.•Short Edge, which is the type often used with calendars.•Reverse Duplex Printing, allows you to select general print order compare to duplex print order. If this option does not appear, your printer does not have this feature.NOTE:• Do not print on both sides of labels, transparencies, envelopes, or thick paper. Paper jamming and damage to the printer may result. 1To change the print settings from your software application, access printer properties. “Printing a Document” on page 12.2From the Layout tab, select the paper orientation.3From the Double-sided Printing section, select the binding option you want. 4Click the Paper tab and select the paper source, size, and type.5Click OK and print the document.NOTE: If your printer does not have a duplex unit, you should complete the printing job manually. The printer prints every other page of the document first. After printing the first side of your job, the Printing Tip window appears. Follow the on-screen instructions to complete the printing job. Long Edge▲ Short Edge▲253253253253Printing a Reduced or Enlarged DocumentYou can change the size of a page’s content to appear larger or smaller on the printed page. 1To change the print settings from your software application, access printer properties. See “Printing a Document” on page 12. 2From the Paper tab, select Reduce/Enlarge in the Printing Type drop-down list. 3Enter the scaling rate in the Percentage input box.You can also click the or button.4Select the paper source, size, and type in Paper Options.5Click OK and print the document. Fitting Your Document to a Selected Paper SizeThis printer feature allows you to scale your print job to any selected paper size regardless of the digital document size. This can be useful when you want to check fine details on a small document. 1To change the print settings from your software application, access printer properties. See “Printing a Document” on page 12.2From the Paper tab, select Fit to Page in the Printing Type drop-down list. 3Select the correct size from the Output size drop-down list.4Select the paper source, size, and type in Paper Options.5Click OK and print the document.A
Advanced Printing21Using WatermarksThe Watermark option allows you to print text over an existing document. For example, you may want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. There are several predefined watermarks that come with the printer, and they can be modified, or you can add new ones to the list. Using an Existing Watermark1To change the print settings from your software application, access printer properties. See “Printing a Document” on page 12. 2Click the Extras tab, and select the desired watermark from the Watermark drop-down list. You will see the selected watermark in the preview image. 3Click OK and start printing. NOTE: The preview image shows how the page will look when it is printed.Creating a Watermark1To change the print settings from your software application, access printer properties. See “Printing a Document” on page 12. 2Click the Extras tab, and click the Edit button in the Watermark section. The Edit Watermark window appears. 3Enter a text message in the Watermark Message box. You can enter up to 40 characters. The message displays in the preview window.When the First Page Only box is checked, the watermark prints on the first page only.4Select watermark options. You can select the font name, style, size, or grayscale level from the Font Attributes section and set the angle of the watermark from the Message Angle section. 5Click Add to add a new watermark to the list. 6When you have finished editing, click OK and start printing. To stop printing the watermark, select (No Watermark) from theWatermark drop-down list. Editing a Watermark1To change the print settings from your software application, access printer properties. See “Printing a Document” on page 12. 2Click the Extras tab and click the Edit button in the Watermark section. The Edit Watermark window appears.3Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options. 4Click Update to save the changes.5Click OK until you exit the Print window. Deleting a Watermark1To change the print settings from your software application, access printer properties. See “Printing a Document” on page 12.2From the Extras tab, click the Edit button in the Watermark section. The Edit Watermark window appears. 3Select the watermark you want to delete from the CurrentWatermarks list and click Delete.4Click OK until you exit the Print window.
Advanced Printing22Using OverlaysWhat is an Overlay?An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of preprinted forms and letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing the exact same information that is currently on your letterhead. To print a letter with your company’s letterhead, you do not need to load preprinted letterhead paper in the printer. You need only tell the printer to print the letterhead overlay on your document.Creating a New Page OverlayTo use a page overlay, you must create a new page overlay containing your logo or image.1Create or open a document containing text or an image for use in a new page overlay. Position the items exactly as you wish them to appear when printed as an overlay.2To save the document as an overlay, access printer properties. See “Printing a Document” on page 12.3Click the Extras tab, and click Edit button in the Overlaysection.4In the Edit Overlay window, click Create Overlay.5In the Create Overlay window, type a name of up to eight characters in the File name box. Select the destination path, if necessary. (The default is C:\Formover).6Click Save. The name appears on the Overlay List box. 7Click OK or Yesto finish creating. The file is not printed. Instead it is stored on your computer hard disk drive. NOTE: The overlay document size must be the same as the documents you print with the overlay. Do not create an overlay with a watermark. WORLD BESTDear ABCRegardsWORLD BESTUsing a Page OverlayAfter an overlay has been created, it is ready to be printed with your document. To print an overlay with a document:1Create or open the document you want to print. 2To change the print settings from your software application, access printer properties. See “Printing a Document” on page 12. 3Click the Extras tab. 4Select the desired overlay from the Overlaydrop-down list box. 5If the overlay file you want does not appear in the Overlay list, click Edit button and Load Overlay, and select the overlay file. If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Load Overlay window. After you select the file, click Open. The file appears in the Overlay List box and is available for printing. Select the overlay from the Overlay List box. 6If necessary, click Confirm Page Overlay When Printing. If this box is checked, a message window appears each time you submit a document for printing, asking you to confirm your wish to print an overlay on your document. If this box is not checked and an overlay has been selected, the overlay automatically prints with your document. 7Click OK or Yes until printing begins. The selected overlay downloads with your print job and prints on your document. NOTE: The resolution of the overlay document must be the same as that of the document you will print with the overlay. Deleting a Page OverlayYou can delete page overlays that you no longer use. 1In the printer properties window, click the Extras tab. 2Click the Edit button in the Overlay section. 3Select the overlay you want to delete from the OverlayList box. 4Click Delete Overlay.5When a confirming message window appears, click Yes.6Click OK until you exit the Print window.
Using Windows PostScript Driver234Using Windows PostScript DriverIf you want to use the PostScript driver provided with your system CD-ROM to print a document.PPDs, in combination with the PostScript driver, access printer features and allow the computer to communicate with the printer. An installation program for the PPDs is provided on the supplied software CD-ROM. Printer SettingsYou can use the printer properties window, which allows you to access all of the printer options you need when using your printer. When the printer properties are displayed, you can review and change the settings needed for your print job. Your printer properties window may differ, depending on your operating system. This Software User’s Guide shows the Properties window for Windows XP.Your printer driver Properties window that appears in this User’s Guide may differ depending on the printer in use.NOTES:• Most Windows applications will override settings you specify in the printer driver. Change all print settings available in the software application first, and change any remaining settings using the printer driver. • The settings you change remain in effect only while you are using the current program. To make your changes permanent, make them in the Printers folder. • The following procedure is for Windows XP. For other Windows OS, refer to the corresponding Windows User's Guide or online help.1. Click the Windows Start button.2. Select Printers and Faxes.3. Select your printer driver icon.4. Right-click on the printer driver icon and select Printing Preferences.5. Change the settings on each tab, click OK.AdvancedYou can use advanced settings by clicking the Advancedbutton.•Paper/Output this option allows you to select the size of the paper loaded in the tray.•Graphicthis option allows you to adjust the print quality for your specific printing needs.•Document Optionsthis options allow you to set the PostScript options or printer features.Using HelpYou can click from the upper right corner of the window, and then click on any setting.
Sharing the Printer Locally245Sharing the Printer LocallyYou can connect the printer directly to a selected computer, which is called “host computer,” on the network. The following procedure is for Windows XP. For other Windows OS, refer to the corresponding Windows User's Guide or online help.NOTES:• Check the Operating System(s) that are compatible with your printer. Please refer to the OS Compatibility section of Printer Specifications in your Printer User’s Guide.• If you need to know the exact name of your printer, you can check the supplied CD-ROM.Setting Up a Host Computer1Start Windows. 2From the Start menu select Printers and Faxes.3Double-click your printer driver icon.4From the Printer menu, select Sharing.5Check the Share this printer box.6Fill in the Shared Name field, and then click OK.Setting Up a Client Computer 1Right-click the Windows Start button and select Explore.2Select My Network Places and then right-click Searchfor Computers.3Fill in the IP address of host computer in Computer namefield, and click Search. (In case host computer requires User name and Password, fill in User ID and password of host computer account.)4Double-click Printers and Faxes.5Right-click printer driver icon, select Connect.6Click Yes, if the installation confirm message appears.
Using Smart Panel256Using Smart PanelSmart Panel is a program that monitors and informs you of the status of the printer, and allows you to customize the printer’s settings.Smart Panel is installed automatically when you install the printer software.NOTES:• To use this program, you need:- Windows 98 or higher (Windows NT 4.0 can be used only for network-supported printers.) To check for Operating System(s) that are compatible with your printer, refer to Printer Specifications in your Printer User’s Guide.- Mac OS X 10.3 or higher- Linux. To check for Linux systems that are compatible with your printer, refer to Printer Specifications in your Printer User’s Guide.- Internet Explorer version 5.0 or higher for flash animation in HTML Help.• If you need to know the exact name of your printer, you can check the supplied CD-ROM.Understanding Smart PanelIf an error occurs while printing, Smart Panel appears automatically, showing the error.You can also launch Smart Panel manually. Double-click the Smart Panel icon on the Windows task bar (in Windows), or Notification Area (in Linux). You can also click it on the status bar (in Mac OS X).Double-click this icon in Windows.Click this icon in Mac OS X.Click this icon in Linux.If you are a Windows user, from the Start menu, select Programs or All Programs→ your printer driver name→ Smart Panel.NOTES:• If you have already installed more than one Samsung printer, first select the printer model you want in order to use the corresponding Smart Panel. Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select your printer name.• The Smart Panel window and its contents shown in this Software User’s Guide may differ depending on the printer or Operating System in use.The Smart Panel program displays the current status of the printer, the level of toner remaining in the toner cartridge(s) and various other information. You can also change settings.Toner LevelYou can view the level of toner remaining in the toner cartridge(s). The printer and the number of toner cartridge(s) shown in the above window may differ depending on the printer in use. Any printers do not have this feature.Buy NowYou can order replacement toner cartridge(s) online.Troubleshooting GuideYou can view Help to solve problems.Printer SettingYou can configure various printer settings in the Printer Settings Utility window. Any printers do not have this feature.NOTE: If your printer is connected to a network and you are a Windows and Mac OS X user, the SyncThru Web Servicewindow appears instead of the Printer Settings Utility window. Linux do not support network environments.Driver Setting (Only for Windows)You can use the printer properties window, which allows you to access all of the printer options you need for using your printer. For details, See “Printer Settings” on page 13.11
Using Smart Panel26Opening the Troubleshooting GuideUsing the troubleshooting guide, you can view solutions for error status problems.Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select Troubleshooting Guide.Using Printer Settings UtilityUsing the Printer Settings Utility, you can configure and check print settings. 1Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select Printer Setting.2Change the settings. 3To send the changes to the printer, click the Apply button.NOTES: If your printer is connected to a network, the SyncThru Web Service window appears instead of the Printer Settings Utility window.Using Onscreen Help FileFor more information about Printer Settings Utility, click . Changing the Smart Panel Program SettingsRight-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select Options.The following window opens.•Display when job is finished for network printer: The computer shows the Smart Panel popup window or balloon when your job is complete in Windows. (Only for Windows and Mac OS x network-supported printers.)•Display when error occurs during printing: The computer shows the Smart Panel popup window or balloon when an error occurs during printing.•Display with: You can select how the computer shows you a message. If you select Popup window (smart panel), the message appears in the Smart Panel popup window in Windows.•Launch Job Monitor when the job is saved in the printer: If you store print jobs on the printer’s hard disk, the computer opens the Job Monitor window in Windows. (Only for Windows network-supported printers with built-in hard disks.)•Schedule an automatic status checking every: The computer updates the printer status regularly. Setting the value close to 1 second causes the computer to check the printer status more frequently, thereby allowing a faster response to any printer error.
Using Your Printer in Linux277Using Your Printer in LinuxYou can use your machine in a Linux environment. This chapter includes:• Getting Started• Installing the Unified Linux Driver• Using the Unified Driver Configurator• Configuring Printer Properties• Printing a DocumentGetting StartedThe supplied CD-ROM provides you with Samsung’s Unified Linux Driver package for using your machine with a Linux computer.After the driver is installed on your Linux system, the driver package allows you to monitor a number of machine devices via fast ECP parallel ports and USB simultaneously. The Unified Linux Driver package is supplied with a smart and flexible installation program. You don't need to search for additional components that might be necessary for the Unified Linux Driver software: all required packages will be carried onto your system and installed automatically; this is possible on a wide set of the most popular Linux clones.Installing the Unified Linux DriverInstalling the Unified Linux Driver1Make sure that you connect your machine to your computer. Turn both the computer and the machine on.2When the Administrator Login window appears, type in root in the Login field and enter the system password.NOTE: You must log in as a super user (root) to install the printer software. If you are not a super user, ask your system administrator.3Insert the printer software CD-ROM. The CD-ROM will automatically run.If the CD-ROM does not automatically run, click the icon at the bottom of the desktop. When the Terminal screen appears, type in:If the CD-ROM is secondary master and the location to mount is /mnt/cdrom,[root@localhost root]#mount -t iso9660 /dev/hdc /mnt/cdrom[root@localhost root]#cd /mnt/cdrom/Linux[root@localhost root]#./install.sh NOTE: The installation program runs automatically if you have an autorun software package installed and configured.4When the welcome screen appears, click Next.
Using Your Printer in Linux285When the installation is complete, click Finish.The installation program has added the Unified Driver Configurator desktop icon and Samsung Unified Driver group to the system menu for your convenience. If you have any difficulties, consult the onscreen help that is available through your system menu or can otherwise be called from the driver package windows applications, such as Unified Driver Configurator.Uninstalling the Unified Linux Driver1When the Administrator Login window appears, type in root in the Login field and enter the system password.NOTE: You must log in as a super user (root) to install the printer software. If you are not a super user, ask your system administrator.2Insert the printer software CD-ROM. The CD-ROM will automatically run.If the CD-ROM does not automatically run, click the icon at the bottom of the desktop. When the Terminal screen appears, type in:If the CD-ROM is secondary master and the location to mount is /mnt/cdrom,[root@localhost root]#mount -t iso9660 /dev/hdc /mnt/cdrom[root@localhost root]#cd /mnt/cdrom/Linux[root@localhost root]#./uninstall.shNOTE: The installation program runs automatically if you have an autorun software package installed and configured.3Click Uninstall.4Click Next.5Click Finish.
Using Your Printer in Linux29Using the Unified Driver ConfiguratorUnified Linux Driver Configurator is a tool primarily intended for configuring Printer.After installing the Unified Linux driver, the Unified Linux Driver Configurator icon will automatically be created on your desktop.Opening the Unified Driver Configurator1Double-click Unified Driver Configurator on the desktop.You can also click the Startup Menu icon and select Samsung Unified Driver and then Unified Driver Configurator.2Press each button on the Modules pane to switch to the corresponding configuration window. You can use the onscreen help by clicking Help.3After changing the configurations, click Exit to close the Unified Driver Configurator.Printers Configuration buttonPorts Configuration buttonPrinters ConfigurationPrinters configuration has the two tabs: Printers and Classes.Printers TabYou can see the current system’s printer configuration by clicking on the printer icon button on the left side of the Unified Driver Configurator window.You can use the following printer control buttons:•Refresh: renews the available printers list.•Add Printer: allows you to add a new printer.•Remove Printer: removes the selected printer.•Set as Default: sets the current printer as a default printer.•Stop/Start: stops/starts the printer.•Test: allows you to print a test page to check if the machine is working properly.•Properties: allows you to view and change the printer properties. For details, see page 30.Shows all of the installed printer.Switches to Printer configuration.Shows the status, model name and URI of your printer.
Using Your Printer in Linux30Classes TabThe Classes tab shows a list of available printer classes.•Refresh : Renews the classes list.•Add Class... : Allows you to add a new printer class.•Remove Class : Removes the selected printer class.Ports ConfigurationIn this window, you can view the list of available ports, check the status of each port and release a port that is stalled in busy state when its owner is terminated for any reason.•Refresh : Renews the available ports list.•Release port : Releases the selected port.Shows the status of the class and the number of printers in the class.Shows all of the printer classes.Switches to ports configuration.Shows the port type, device connected to the port and statusShows all of the available ports.Configuring Printer PropertiesUsing the properties window provided by the Printers configuration, you can change the various properties for your machine as a printer.1Open the Unified Driver Configurator.If necessary, switch to Printers configuration.2Select your machine on the available printers list and click Properties.3The Printer Properties window opens.The following five tabs display at the top of the window:•General: allows you to change the printer location and name. The name entered in this tab displays on the printer list in Printers configuration.•Connection: allows you to view or select another port. If you change the printer port from USB to parallel or vice versa while in use, you must re-configure the printer port in this tab.•Driver: allows you to view or select another printer driver. By clicking Options, you can set the default device options.•Jobs: shows the list of print jobs. Click Cancel job to cancel the selected job and select the Show completed jobs check box to see previous jobs on the job list.•Classes: shows the class that your printer is in. Click Add to Class to add your printer to a specific class or clickRemove from Class to remove the printer from the selected class.4Click OK to apply the changes and close the Printer Properties Window.
Using Your Printer in Linux31Printing a DocumentPrinting from ApplicationsThere are a lot of Linux applications that you are allowed to print from using Common UNIX Printing System (CUPS). You can print on your machine from any such application.1From the application you are using, select Print from the File menu.2Select Print directly using lpr.3In the LPR GUI window, select the model name of your machine from the Printer list and click Properties.4Change the printer and print job properties.Click.The following four tabs display at the top of the window.•General - allows you to change the paper size, the paper type, and the orientation of the documents, enables the duplex feature, adds start and end banners, and changes the number of pages per sheet.•Text - allows you to specify the page margins and set the text options, such as spacing or columns.•Graphics - allows you to set image options that are used when printing images/files, such as color options, image size, or image position.•Device: allows you to set the print resolution, paper source, and destination.5Click Apply to apply the changes and close the Properties window. 6Click OK in the LPR GUI window to start printing.7The Printing window appears, allowing you to monitor the status of your print job.To abort the current job, click Cancel.Printing FilesYou can print many different types of files on the Samsung machine device using the standard CUPS way - directly from the command line interface. The CUPS lpr utility allows you do that. But the drivers package replaces the standard lpr tool by a much more user-friendly LPR GUI program.To print any document file:1Typ e lpr <file_name> from the Linux shell command line and press Enter. The LPR GUI window appears.When you type only lpr and press Enter, the Select file(s) to print window appears first. Just select any files you want to print and click Open.2In the LPR GUI window, select your printer from the list, and change the printer and print job properties.For details about the properties window, see page 31.3Click OK to start printing.
Using Your Printer with a Macintosh328Using Your Printer with a MacintoshYour machine supports Macintosh systems with a built-in USB interface or a 10/100 Base-TX network interface card. When you print a file from a Macintosh computer, you can use the PostScript driver by installing the PPD file.NOTE:Some printers do not support a network interface. Make sure that your printer supports a network interface by referring to Printer Specifications in your Printer User’s Guide.This chapter includes:• Installing Software• Setting Up the Printer•PrintingInstalling SoftwareThe PostScript driver CD-ROM that came with your machine provides you with the PPD file to use the PS driver, Apple LaserWriter driver, for printing on a Macintosh computer.Printer driverInstalling the printer driver1Connect your machine to the computer using the USB cable or the Ethernet cable. 2Turn on your computer and the machine.3Insert the PostScript driver CD-ROM which came with your machine into the CD-ROM drive.4Double-click the Samsung_LBP on your Macintosh desktop. 5Double-click the MAC_Installer folder.6Double-click the MAC_Printer folder.7For Mac OS 8.6~9.2, double-click the Samsung_LBP Installer Classic icon.For Mac OS 10.1 or higher, double-click the Samsung_LBP Installer OSX icon.8Click Continue.9Click Install.10After the installation is finished, click Quit.Uninstalling the printer driver1Insert the CD-ROM which came with your printer into the CD-ROM drive.2Double-click CD-ROM icon that appears on your Macintosh desktop.3Double-click the Samsung_LBP on your Macintosh desktop.4Double-click the MAC_Installer folder.5Double-click the MAC_Printer folder.6For Mac OS 8.6~9.2, double-click the Samsung_LBP Installer Classic icon.For Mac OS 10.1 or higher, double-click the Samsung_LBP Installer OSX icon.7Select Uninstall and then click Uninstall.8Click Continue.9When the uninstallation is done, click Quit.
Using Your Printer with a Macintosh33Setting Up the Printer Set up for your printer will be different depending on which cable you use to connect the printer to your computer—the network cable or the USB cable.For a Network-connectedNOTE:Some printers do not support a network interface. Before connecting your printer, make sure that your printer supports a network interface by referring to Printer Specifications in your Printer User’s Guide.Mac OS 8.6 ~ 9.21Follow the instructions on “Installing Software” on page 32 to install the PPD file on your computer.2From the Apple menu, select Chooser.3Click LaserWriter 8 (the PostScript driver provided with your Macintosh). The name of your machine appears on the list. 4Select SEC000xxxxxxxxx from the printer box (where the xxxxxxxxx varies depending on each of the machines) and Click Select.If Auto Setup does not work properly, click Select PPD,chooseyour printer name, and click OK.5When the setup is complete, you see your machine icon created as a desktop printer.6Close the Chooser.7When a message window appears telling you that you have changed your current machine, click OK.Mac OS 10.1 or higher1Follow the instructions on “Installing Software” on page 32 to install the PPD file on your computer.2OpenPrint Center or Printer Setup Utility from the Utilities folder.3Click Add on the Printer List.4Select the AppleTalk tab.The name of your machine appears on the list. Select SEC000xxxxxxxxx from the printer box, where the xxxxxxxxx varies depending on your machine.5Click Add.6If Auto Select does not work properly, select Samsung in Printer Model and your printer name in Model Name.Your machine appears on the Printer List and is set as the default printer.For a USB-connectedMac OS 10.1 or higher1Follow the instructions on “Installing Software” on page 32 to install the PPD file on your computer.2OpenPrint Center or Printer Setup Utility from the Utilities folder.3Click Add on the Printer List.4Select the USB tab.5Select your printer name and click Add.6If Auto Select does not work properly, select Samsung in Printer Model and your printer name in Model Name.Your machine appears on the Printer List and is set as the default printer.
34PrintingNOTES:• The Macintosh printer’s properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar.• You can check your printer name in the supplied CD-ROM.Printing a DocumentWhen you print with a Macintosh, you need to check the printer software setting in each application you use. Follow these steps to print from a Macintosh.1Open a Macintosh application and select the file you want to print.2Open the File menu and click Page Setup (Document Setup in some applications). 3Choose your paper size, orientation, scaling, and other options and click OK.4Open the File menu and click Print.5Choose the number of copies you want and indicate which pages you want to print. 6Click Print when you finish setting the options.▲ Mac OS 10.3Make sure that your printer is selected.Changing Printer SettingsYou can use advanced printing features when using your printer.From your Macintosh application, select Print from the Filemenu. The printer name which appears in the printer properties window may differ depending on the printer in use. Except for the name, the composition of the printer properties window is similar.NOTES: The setting options may differ depending on printers and Macintosh OS version.LayoutTheLayout tab provides options to adjust how the document appears on the printed page. You can print multiple pages on one sheet of paper. Select Layout from the Presets drop-down list to access the following features.•Pages per Sheet: This feature determines how many pages printed on one page. For details, see "Printing Multiple Pages on One Sheet of Paper" on the next column.•Layout Direction: You can select the printing direction on a page as like the examples on UI.▲ Mac OS 10.4
35GraphicsThe Graphics tab provides options for selecting Resolution(Quality) and Color Mode. Select Graphicsform the Presets' drop-down list to access the graphic features.•Resolution(Quality): You can select the printing resolution. The higher the setting, the sharper the clarity of printed characters and graphics. The higher setting also may increase the time it takes to print a document.PaperSetPaper Type to correspond to the paper loaded in the tray from which you want to print. This will let you get the best quality printout. If you load a different type of print material, select the corresponding paper type.▲ Mac OS 10.4▲ Mac OS 10.4Printer FeaturesThis tab provides options for selecting the paper type and adjusting print quality. Select Printer Features from the Presets' drop-down list to access the following features:•Reverse Duplex Printing: Allows you to select general print order compare to duplex print order.•Fit to Page: This setting allows you to scale your print job to any selected paper size regardless of the digital document size. This can be useful when you want to check fine details on a small document.•Image Mode: mage Mode allows the user to enhance printouts. The available options are Normal and Text Enhance. ▲ Mac OS 10.4
36Printing Multiple Pages on One Sheet of PaperYou can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages.1From your Macintosh application, select Print from the File menu. 2Select Layout.3Select the number of pages you want to print on one sheet of paper on the Pages per Sheet drop-down list.4Select the page order from the Layout Direction option.To print a border around each page on the sheet, select the option you want from the Border drop-down list.5Click Print, and the printer prints the selected number of pages on one side of each page.▲ Mac OS 10.3Duplex PrintingYou can print on both sides of the paper. Before printing in the duplex mode, decide on which edge you will be binding your finished document. The binding options are:Long-Edge Binding: Which is the conventional layout used in book binding.Short-Edge Binding: Which is the type often used with calendars. 1From your Macintosh application, select Print from the File menu. 2Select the Layout.3Select a binding orientation from Two Sided Printingoption.4Click Print and the printer prints on both sides of the paper. CAUTION:If you have selected duplex printing and then try to print multiple copies of a document, the printer may not print the document in the way you want. In case of "Collated copy" , if your document has odd pages, the last page of the first copy and the first page of the next copy will be printed on the front and back of one sheet. In case of "Uncollated copy", the same page will be printed on the front and back of one sheet. Therefore, if you need multiple copies of a document and you want those copies on both sides of the paper, you must print them one at a time, as separate print jobs.▲ Mac OS 10.3
37SOFTWARE SECTIONINDEXAadvanced printing, use18Bbooklet printing19Ddocument, printMacintosh34Windows12double-sided printing20EExtras properties, set16Ffavorites settings, use17GGraphics properties, set15Hhelp, use17,23Iinstallprinter driverMacintosh32Windows4installingLinux software27Llanguage, change10Layout properties, setWindows14Linuxdriver, install27printer properties30printing31MMacintoshdriverinstall32printing34setting up the printer33MFP driver, installLinux27Nn-up printingMacintosh36Windows18Oorientation, print31Windows14overlaycreate22delete22print22PPaper properties, set14paper size, set14print31paper source, set31Windows15paper type, setMacintosh35print31poster, print19PostScript driverinstalling23printdocument12fit to page20from Macintosh34from Windows12N-upMacintosh36Windows18overlay22poster21PRN13scaling20watermark21print resolution31printer driver, installLinux27printer propertiesLinux31printer properties, setMacintosh34Windows13,23printer resolution, setWindows15printer softwareinstallMacintosh32Windows4uninstallWindows11printingbooklets19double-sided20from Linux31Rresolutionprinting31Ssettingdarkness15favorites17image mode15
38resolutionWindows15toner save15true-type option15softwareinstallMacintosh32Windows4reinstallWindows10system requirementsMacintosh32uninstallWindows11status monitor, use25Ttoner save, set15Uuninstall, softwareWindows11uninstallingMFP driverLinux28Wwatermarkcreate21delete21edit21print21
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