Samsung Electronics Co ML4500 Laser Printer User Manual

Samsung Electronics Co Ltd Laser Printer

USER MANUAL

This manual is provided for information purposes only. All information included herein issubject to change without notice. Samsung Electronics is not responsible for any damages, director indirect, arising from or related to use of this manual.© 2000 Samsung Electronics Co., Ltd. All rights reserved.• ML-4500 and Samsung logo are trademarks of Samsung Electronics Co., Ltd.• Centronics is a trademark of Centronics Data Computer Corporation.• IBM and IBM PC are trademarks of International Business Machines Corporation.• Microsoft, Windows, Windows 9x, Windows 2000 and Windows NT are trademarks ofMicrosoft Corporation.• GNU Ghostscript software, Copyright (C) 1999. Aladdin Enterprise, Menlo Park, California,and other authors as indicated in its documentation.• Adobe and Adobe Acrobat Reader are trademarks of Adobe Systems.• All other brand or product names are trademarks of their respective companies ororganizations.
ISpecial Features –––––––––––––––––––––––––––––––––1.1Printer Components ––––––––––––––––––––––––––––––1.2Control Panel Buttons –––––––––––––––––––––––––––––– 3.1Control Panel Lights ––––––––––––––––––––––––––––––– 3.3ContentsIntroductionSTEP 1:Unpack Your Printer –––––––––––––––––––––––––– 2.1STEP 2:Install the Toner Cartridge ––––––––––––––––––––– 2.2STEP 3:Load Paper ––––––––––––––––––––––––––––––––– 2.4STEP 4:Connect to the Computer with a Parallel Cable ––––– 2.6STEP 5:Turn on the Printer ––––––––––––––––––––––––––– 2.6STEP 6:Print a Demo Page! ––––––––––––––––––––––––––– 2.7STEP 7:Install the Printer Software ––––––––––––––––––––– 2.7Choosing Paper and Other Media ––––––––––––––––––––– 4.1Selecting the Output Location ––––––––––––––––––––––– 4.4Loading Paper –––––––––––––––––––––––––––––––––––– 4.5Printing on Envelopes –––––––––––––––––––––––––––––– 4.7Printing on Heavy Paper –––––––––––––––––––––––––––– 4.9Printing on Labels –––––––––––––––––––––––––––––––– 4.10Printing on Transparencies ––––––––––––––––––––––––– 4.11Printing on Preprinted Paper ––––––––––––––––––––––– 4.12Printing on Card Stocks –––––––––––––––––––––––––––– 4.1312Setting Up Your Printer3Using Control Panel4Print Media
IIMaintaining Toner Cartridge ––––––––––––––––––––––––– 6.1Cleaning the Printer ––––––––––––––––––––––––––––––– 6.4Maintaining Your Printer6Printing a Document ––––––––––––––––––––––––––––––– 5.1Printing Multiple Pages on One Sheet of Paper––––––––––5.6Setting Print Resolution –––––––––––––––––––––––––––– 5.7Using Toner Save Mode –––––––––––––––––––––––––––– 5.8Using Power Save Mode –––––––––––––––––––––––––––– 5.9Using Other Graphic Options ––––––––––––––––––––––– 5.10Reprinting the Last Page –––––––––––––––––––––––––– 5.12Printing on a Network Environment ––––––––––––––––––– 5.13Printing Tasks5Troubleshooting Checklist ––––––––––––––––––––––––––– 7.1Solving General Printing Problems –––––––––––––––––––– 7.2Clearing Paper Jams ––––––––––––––––––––––––––––––– 7.6Solving Print Quality Problems –––––––––––––––––––––– 7.11Troubleshooting Error Messages ––––––––––––––––––––– 7.17Common Windows Problems –––––––––––––––––––––––– 7.19Problem Solving7Printer Specifications ––––––––––––––––––––––––––––––– A.1Paper Specifications –––––––––––––––––––––––––––––––– A.2Installing Software from Diskette –––––––––––––––––––– A.10Linux Driver Installation ––––––––––––––––––––––––––– A.13AppendixINDEX
IIIEnvironmental and Safety ConsiderationThe printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser productconforming to the requirements of IEC 825.Class I laser products are not considered to be hazardous. The laser system and printer aredesigned so there is never any human access to laser radiation above a Class I level duringnormal operation, user maintenance, or prescribed service condition.WARNINGNever operate or service the printer with the protective cover removed from Laser/Scannerassembly. The reflected beam, although invisible, can damage your eyes.CAUTION - INVISIBLE LASER RADIATION WHEN THIS COVER OPEN. DONOT OPEN THIS COVER.VORSICHT - UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEÖFFNET. NICHTDEM STRAHL AUSSETZEN.ATTENTION - RAYONNEMENT LASER INVISIBLE EN CAS D’OUVERTURE.EXPOSITION DANGEREUSE AU FAISCEAU.ATTENZIONE -RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA.EVITARE L’ESPOSIZIONE AL FASCIO.PRECAUCION -RADIACION LASER IVISIBLE CUANDO SE ABRE. EVITAR EXPONERSE ALRAYO.ADVARSEL. - USYNLIG LASERSTRÅLNING VED ÅBNING NÅR SIKKERHEDSBRYDERE ERUDE AF FUNKTION. UNDGÅ UDSAETTELSE FOR STRÅLNING.ADVARSEL. - USYNLIG LASERSTRÅLNING NÅR DEKSEL ÅPNES. STIRR IKKE INN ISTRÅLEN. UNNGÅ EKSPONERING FOR STRÅLEN.VARNING - OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPAND OCH SPÄRREN ÄRURKOPPLAD. BETRAKTA EJ STRÅLEN. STRÅLEN ÄR FARLIG.VARO! - AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINANÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE ÄLÄ KATSO SÄTEESEEN.Laser Safety Statement
IVOzone SafetyPower SaverDuring normal operation, the Samsung ML-4500 printer producesozone. the ozone produced does not present a hazard to theoperator. However, it is advisable that the machine be operated ina well ventilated area.If you need additional information about ozone, please requestyour nearest Samsung dealer.This printer contains advanced energy conservation technologythat reduces power consumption when it is not in active use.When the printer does not receive data for an extended period oftime, power consumption is automatically lowered. The energy star emblem does not represent EPA endorsement ofany product or service.This equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonableprotection against harmful interference in a residential installation. This equipment generates,uses and can radiate radio frequency energy and, if not installed and used in accordance withthe instructions, may cause harmful interference to radio communications. However, there isno guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which canbe determined by turning the equipment off and on, the user is encouraged to try to correctthe interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiveris connected.• Consult the dealer or an experienced radio/TV technician for help.Fcc RegulationsRadio Frequency EmissionsEnvironmental and Safety Consideration
VDo not make any changes or modifications to the equipment unless otherwise specified in themanual. If such changes or modifications should be made, you must first stop operation of theequipment. Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCCRules.This digital apparatus does not exceed the Class B limits for radio noise emissions from digitalapparatus as set out in the interference-causing equipment standard entitled “DigitalApparatus”, ICES-003 of the Industry and Science Canada.Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareilsnumériques de Classe B prescrites dans la norme sur le matériel brouilleur: “AppareilsNumériques”, ICES-003 édictée par l’Industrie et Sciences Canada.Canadian Radio Interference RegulationsFCC DECLARATION OF CONFORMITY according to FCC Part 151. Product Name : Laser Printer2. Model Number : Samsung ML-45003. FCC Rules : TESTED TO COMPLY WITH FCC PART 15 CLASS B4. Operating Environment : FOR HOME OR OFFICE USE5. FCC Compliance StatementThis device complies with Part 15 FCC rules. Operating is subject to the following twoconditions : (1)This device may not cause harmful interference, and (2)This device must accept any interference received, including interferencethat can any cause undesired operation.6. Information to UserThis device has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC rules. These limits are designed to providereasonable protection against harmful interference in a residential installation. Thisequipment generates, uses and can radiate radio frequency energy and, if not installed andused in accordance with the instructions, may cause harmful interference to radiocommunications. However, there is no guarantee that interference will not occur in aparticular installation. If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning the equipment off and on, theuser is encouraged to try to correct the interference by one or more of the followingmeasures:Environmental and Safety Consideration
ViWe,SAMSUNG ELECTRONICS CO., LTD.#259, Gong Dan-Dong, Gumi-City, Kyung Buk, Koreadeclares sole responsibility that the Samsung ML-4500 Laser printermeets the intent of Directive 89/336/EEC for Electromagnetic Compatibility and Low VoltageDirective 73/23/EEC.Compliance was demonstrated to the following specifications as listed in the official journal ofthe European Communities:EN 50081-Emissions:EN 55022 Radiated, Class BEN 55022 Conducted, Class BEN 61000-3-2 Power HarmonicsEN 61000-3-3 Voltage Fluctuations and FlickerEN 50082-Immunity:IEC 801-2 Electrostatic DischargeIEC 801-3 RF RadiatedIEC 801-4 Fast Transient/BurstEN 60950-SafetyEC Declaration of Conformity(1) Reorient or relocate the receiving antenna.(2) Increase the separation between the equipment and receiver.(3) Connect the equipment into an outlet on a circuit different from that to which thereceiver is connected.(4) Consult the dealer or an experienced radio/TV technician for help.CAUTION: Changes or modifications not expressly approved by the manufacturer responsible forcompliance could void the user’s authority to operate the equipment.Party Responsible for Product ComplianceSamsung Electronics AmericaAmerican QA Lab85 West Tasman Dr.San Jose, CA 95134Environmental and Safety Consideration
chapter Congratulations on the purchase of Samsung ML-4500printer! This chapter provides information on thefollowing topics:◆ Special Features◆ Printer Components11
Special FeaturesINTRODUCTION1.1Samsung ML-4500 is a versatile, productive printer equippedwith special features that improve print quality, giving you acompetitive edge. You can:• You can print at 600 dots per inch (dpi). See page 5.7.• Your printer prints 8 pages-per-minute.Print with excellent quality and high speed• You can print in Window 95/98/2000/NT 4.0.• Your printer is compatible with the Linux system.Print in various environments• Standard 150-sheet automatic input tray and a 1-sheetmanual input tray support various sizes and types of paper.• Two output locations: Select either the face-down outputtray or the face-up output slot for the most convenientaccess.Handle paper flexibly• You can use Toner Save mode to use less toner. See page5.8.• Print multiple pages on a single sheet of paper to save paper(N-up printing). See page 5.6.• One-touch last page printing is allowed in the Ready mode.See page 5.12.• The printer automatically conserves electricity bysubstantially reducing power consumption when not printing.• This product meets Energy Star guidelines for energyefficiency. Save your time and money
INTRODUCTION1.2Printer ComponentsFront ViewPaper supportFace-down outputtrayOutput leverPaper output supportFront coverFace-up output slotControl panelAutomatic inputtrayManual inputtrayPaper guides
INTRODUCTION1.3Front coverInside ViewRear ViewPower switchPower receptacle Parallel portToner cartridgePrinter Components
chapter This chapter provides step by step information on setting upyour printer. Topics included in this chapter are:◆STEP 1:Unpack Your Printer◆STEP 2:Install the Toner Cartridge◆STEP 3:Load Paper◆STEP 4:Connect to the Computer with a Parallel Cable◆STEP 5:Turn on the Printer◆STEP 6:Print a Demo Page!◆STEP 7:Install the Printer Software22
SETTING UPYOUR PRINTER2.1Unpack Your Printer1Remove the printer and all accessoriesfrom the packing carton. Make surethat your printer has been packed withthe following items:Toner cartridge Power cordPaper Output SupportCD-ROM*2Carefully remove all packing tapes fromthe printer. 3Attach the supplied paper outputsupport as shown.Setup GuideNotes:• If any items are missing or damaged,notify your dealer immediately.• Components may differ from onecountry to another.• The CD-ROM contains the printerdriver, the User’s Guide, the AdobeAcrobat Reader program and the MakeYour Own Diskette setup software.Printer cable
SETTING UPYOUR PRINTER2.21Grasp the front cover by both sides ofthe cover and pull it toward you toopen.2Remove the toner cartridge from its bagand remove the paper covering the tonercartridge completely out of the cartridge.Discard the paper.3Gently shake the cartridge from side toside to distribute the toner evenly insidethe cartridge.CAUTION:To prevent damage, do not expose thetoner cartridge to light for more than a fewminutes. Cover it with a piece of paper, ifleft exposed for more than a few minutes.If toner gets on your clothing, wipe it offwith a dry cloth and wash clothing in coldwater. Hot water sets toner into fabric.Install the Toner Cartridge
SETTING UPYOUR PRINTER2.3Note: When printing text at 5% coverage, you can expect a toner cartridge life of approximately2,500 pages (1,000 pages for the toner cartridge that is shipped with the printer).5Grasp the handle and insert thecartridge in the printer until it snapsinto place.6Close the front cover. Make sure thatthe cover is securely closed.4Locate the cartridge slots inside theprinter, one on each side.Install the Toner Cartridge
SETTING UPYOUR PRINTER2.41Pull the paper support on the automaticinput tray up, until it stops.2Before loading the paper, flex the sheetsback and forth to loosen them, then fanthem.Tap the edges of the stack on a table topto straighten them to prevent paperjams.3Load a stack of paper into the automaticinput tray with the print side facingup.Load Paper
SETTING UPYOUR PRINTER2.55Adjust the paper guides to the width ofthe paper stack.4Do not load too much. This trayholds up to 150 sheets.Keep the paper below this heightmark.Load PaperNotes:• Do not push the width guide far enoughto cause the media to warp. • If you do not adjust the width guide, itmay cause paper jam.
SETTING UPYOUR PRINTER2.6Connect to the Computer with a Parallel Cable1Plug the power cord into the powerreceptacle on the back of the printer.2Plug the other end into a properlygrounded AC outlet.3Turn on the power.Turn on the PrinterTo AC outlet➜1Make sure both the printer and the computer are turned off.2Plug the parallel printer cable into theconnector on the back of the printer. Push the metal clips down to fitinside the notches on the cable plug.3Connect the other end of the cable tothe parallel interface port on yourcomputer, and tighten the screws. See your computer documentation ifyou need help.To the parallelport on PC➜
SETTING UPYOUR PRINTER2.7DemoLaserAs the printer powers up, all the printercontrol panel lights turn on briefly. Whenonly the Data light remains on, press andhold the Demo button.Hold down the button for about 2 secondsuntil all lights blink slowly, then release,the demo page will print.ML-4500Excellent Performance, High QualityCost Saving, ConvenienceCompatibilityThe demo page provides a sample of theprint quality and help you verify theprinter is printing correctly.Print a Demo Page!Included with your printer is a CD-ROM containing the printerdriver for some of the most popular Windows softwareapplications. To operate your printer, you must install a printerdriver, which translates data from your application into datathat the printer understands.Install the Printer SoftwareVerify the following:• At least 16 MB or more of RAM is installed on your PC. • There is at least 50 MB of free disk space on your PC.• All applications are closed on your PC before beginninginstallation.• Windows 95, Windows 98, Windows 2000 or Windows NT 4.0.Before Installing the Printer Software
SETTING UPYOUR PRINTER2.81Place the CD-ROM in the CD-ROM drive. Install will startautomatically.If the CD-ROM drive does not automatically run:Select Run from the Start menu, and type x:\cdsetup.exein the Open box (where xis the drive letter for the CD-ROMdrive), then click OK.Installing the Printer Software from the CD-ROMNote: If the New HardwareFound box appears duringthe installation procedure,click the x in the upperright corner of the box, or click Cancel.SAMSUNGIZZILaserInstall the Printer Software2When the opening screen appears, select the appropriatelanguage.3Click Install the Samsung Software on your PC.
SETTING UPYOUR PRINTER2.9Install the Printer Software4The Welcome window opens. Click Next.5The files are copied into the appropriate directory.6Click Finish.
SETTING UPYOUR PRINTER2.10Install the Printer SoftwareIf you have access to another computer with a CD-ROM drive,you can use Make diskette utility in Windows to create thedisks you need for the installation. Go to “Installing Softwarefrom Diskette” on page A.10.Some printer features, such as paper size and pageorientation, may be available through your application settings.Use application settings, if available, because they overrideprinter driver settings.Access advanced printer features through your printer driver.See the chapter 5, “Printing Tasks” for instructions on usingyour printer driver features.In Windows, after installation, the Uninstall icon in theSamsung ML-4500 program group allows you to select andremove any or all of the Samsung ML-4500 printing systemcomponents. If you are upgrading the printer driver, or if yourinstallation fails, uninstall the driver doing as the followinginstructions.1From the Start menu, select Programs.2Select Samsung ML-4500, and then Samsung ML-4500Driver Uninstall.Software Installation TipsI do not have a CD-ROM driveHow do I access printerfeatures ?How do I remove theprinting software ?
SETTING UPYOUR PRINTER2.11Install the Printer Software• Exit your software programs. Then turn off the computer andthe printer. Turn on the printer, then turn on the computer.• Close any virus protection programs that are running on yourcomputer. • Uninstall the printer software using the instruction above,then repeat the installation procedure.The Samsung ML-4500 Printer supports the Linux system. Goto “Linux Driver Installation” on page A.13 for information oninstalling the Linux driver.If you have problemsinstalling5Click OK.3When your computer confirms your selection, click Yes.4The Samsung ML-4500 printer driver and all of itscomponents are removed from your computer.Can I use this printer inthe other OS?
chapter This chapter describes how to use the printer’s controlpanel. It provides information on the following topics:◆Control Panel Buttons◆Control Panel Lights33
Toner Save Cancel/ReprintDemoDataPaperErrorUSING CONTROL PANEL3.1Control Panel ButtonsThe printer has three buttons: Toner Save, Cancel/Reprint and Demo.DemoClean the inside of the printerPress and hold Demo for about 2 seconds until thecontrol panel lights blink slowly to print a demo page.The printer must be in the Ready mode.Press and hold Demo for about 10 seconds until thecontrol panel lights remain lit. After cleaning theprinter, one cleaning sheet prints. For furtherinformation, see page 6.5.Print demo pageStart manual feedingWhen you select Manual for Paper Source from yoursoftware application, you should press Demo eachtime you load a sheet of paper manually. For furtherinformation, see “Using the Manual Input tray” onpage 4.5.
USING CONTROL PANEL3.2Control Panel ButtonsCancel/ReprintReprint last page of the jobPress Cancel/Reprint and hold until the control panellights blink to cancel a job the printer is currentlyprinting. The Error light will blink while the print jobis cleared from both the printer and the computer, andthen return to the Ready mode. This may take sometime, depending on the size of the print job.Note: If the Cancel/Reprint button is accidentallypushed, the job must be reprinted. There is no undofunction.If you press Cancel/Reprint in the Ready mode, theprinter prints the last page of the last print job. Seepage 5.12.Cancel jobToner SaveToner SavePress Toner Save to turn the Toner save mode on oroff. The printer must be in the Ready mode.• If the button backlight is on, toner save modeactivates and the printer uses less toner to print adocument.• If the button backlight is off, toner save mode isdisabled and you will print in normal quality. To enable or disable the Toner Save mode using thisbutton, the Toner Save Mode option in the printerdriver must be set to Printer Setting.For further information on the Toner Save mode, see page 5.8.(on)(off)Turn the Toner Save Mode on/off
USING CONTROL PANEL3.3Control Panel LightsThe control panel lights indicate the status of your printer. If the Error light is on, the printeris experiencing an error. See “Troubleshooting Error Messages” on page 7.17.Control Panel Light MessageThe Data light is on and the printer is ready to print. No action is needed. If you press and hold the Demo button for about 2seconds, a demo page will print. Ready modeError Paper DataThe printer is out of paper. Load paper into the printer. For the automatic tray, there is no need to pressany button to reset. For the manual tray, press the Demo button after loading.Paper outDataError PaperIn the Manual Feed mode, the printer is waiting the Demo button to be pressed.Press the Demo button to start printing. You must press the button to printeach page after loading paper into the manual input tray. Waiting the Demo button to be pressedDataError PaperThe printer is receiving or processing data. Wait for the job to print. Pressing the Cancel/Reprint button cancels the current job. One or two pagesmay print as the printer clears the print job. The printer will return to theReady mode after the job has been canceled.ProcessingDataError Paper
chapter This chapter will help you understand what kind of paperyou can use with the Samsung ML-4500 printer and how toproperly load paper in the different paper input trays forthe best print quality.Topics included in this chapter are:◆ Choosing Paper and Other Media◆ Selecting Output Location◆ Loading Paper◆ Printing on Envelopes◆ Printing on Heavy Paper◆ Printing on Labels◆ Printing on Transparencies◆ Printing on Preprinted Paper◆ Printing on Card Stocks44
PRINT MEDIA4.1Choosing Paper and Other MediaYou can print on a variety of print media, such as plain paper,envelopes, labels, transparencies, card stocks and so on. See“Paper Specification” on page A.2. To get the best possibleprint quality, use only high-quality copier-grade paper.When you choose print media, consider the followings:• Desired outcome: The paper you choose should beappropriate for the project.• Size: You can use any size paper that fits easily within thepaper adjusters of the paper tray.• Weight : Your printer supports paper weight as follows:• 16~24 lbs bond for the automatic input tray• 16~43 lbs bond for the manual input tray• Brightness: Some papers are whiter than others andproduce sharper, more vibrant images. • Surface smoothness: The smoothness of the paper affectshow crisp the printing looks on the paper.Always test a sample of paper before purchasing largequantities.CAUTION:Using media that does not confirm to thespecification listed in the paper specification can causeproblems that may require service. This service is not coveredby the warranty or service agreements.
PRINT MEDIA4.2Choosing Paper and Other MediaPlain PaperLetter (8.5 x 11 in.)Legal (8.5 x 14 in.)Executive (7.25 x 10.5 in.)A4 (210 x 297 mm)A5 (148 x 210 mm)Folio (8.5 x 13 in.)B5 (182 x 257 mm)EnvelopesNo. 10 (4.12 x 9.5 in.)DL (110 x 220 mm)C5 (162 x 229 mm)C6 (114 x 162 mm)B5 (176 x 250 mm)Monarch (3.87 x 7.5 in.)LabelsLetter (8.5 x 11 in.)A4 (210 x 297 mm)Transparency filmsLetter (8.5 x 11 in.)A4 (210 x 297 mm)Card stocksBondAutomatic Input Tray150150150150150150–555555555555Manual Input Tray1111111111111111111Media Sizes and CapacitiesInput Source/Capacity*Media Size*Depending on paper thickness, maximum capacity may be reduced.
When selecting or loading paper, envelopes, or other specialmedia, keep these guidelines in your mind:• Attempting to print on damp, curled, wrinkled, or torn papercan cause paper jams and poor print quality.• Use cut-sheet paper only. You cannot use multi-part paper.• Use only high-quality, copier grade paper. • Do not use paper that has been already printed on or thathas been fed through a photocopier.• Do not use paper with irregularities, such as tabs orstaples.• Do not attempt to load any tray during printing and neveroverfill the tray. This could cause a paper jam.• Avoid paper with embossed lettering, perforations, ortexture that is too smooth or too rough.• Colored paper should be of the same high quality as whitephotocopy paper. The pigments must withstand the printer’sfusing temperature of 400°F (205°C) for 0.1 second withoutdeterioration. Do not use paper with a colored coating thatwas added after the paper was produced.• Preprinted forms must be printed with nonflammable, heat-resistant inks that do not melt, vaporize, or releasehazardous emissions when subject to the printer’sapproximately 400°F (205°C) fusing temperature for 0.1second.• Store paper in its ream wrapper until ready to use. Placecartons on pallets or shelves, not on the floor. • Do not place heavy objects on top of the paper, whether itis packaged or unpackaged. • Keep paper away from moisture, direct sunlight or otherconditions that can cause it to wrinkle or curl.PRINT MEDIA4.3Choosing Paper and Other MediaPaper Guidelines
PRINT MEDIA4.4Selecting the Output LocationThe printer has two output locations: the face-up output slot and the face-down outputtray. You can select the output location by changing the position of the output lever on thefront of the printer. To use the face-down output tray, be sure the output lever is in upper(normal) position. To use the face-up output slot, push it down to open the slot.• If paper coming out of the face-down output tray has problems, such as excessive curl, tryprinting to the face-up output slot.• To avoid paper jams, do not change the position of the output lever while the printer isprinting.The face-down output tray collects paperface-down, in correct order. Makesure that the output lever is in the upperposition. (If not, push it up)The face-down output tray should beused for most print jobs and isrecommended for printing over 100sheets of paper, continuously.The printer prints to the face-up outputslot if it is open. Push the output leverdown to open the slot. Paper comes outof the printer face-up.Using the face-up output slot mightimprove output quality with the following:• envelopes• labels• paper heavier than 24 lb (90 g/m2)Printing to the Face-Down Output TrayPrinting to the Face-Up Output Slot
PRINT MEDIA4.5Loading PaperThe automatic input tray holds 150 sheets of plain paper and5 sheets of special media. See “Media Sizes and Capacities” onpage 4.2 for acceptable paper size and capacities for eachinput trays.Load a stack of paper into the automatic input tray and print.For details on loading paper in the automatic input tray, see“Load Paper” on page 2.4.Note: Before using the automatic input tray, you must removepaper from the manual input tray.Proper paper loading helps prevent paper jams and ensuretrouble-free printing. Do not remove paper from the tray(s)while a job is printing. Doing so may cause a paper jam. Using the Automatic Input TrayWhen you change the print settings, if you select Manual in the Paper Source option, youcan manually load paper in the manual input tray. Manually loading paper can be helpfulwhen you want to check the print quality after each page is printed. If you experience a paper jam from the automatic input tray,load a sheet of paper at a timeinto the manual input tray.Note: To avoid a paper jam, use the manual tray with the automatic input tray loaded with paper.Using the Manual Input Tray1Load the print media in the manualinput tray with the print side up.Adjust the paper guide against thestack of print media without bending.
PRINT MEDIA4.6Loading Paper4Print the document.3When you print a document, you mustselect Manual for Paper Source fromthe software application, and thenselect the correct paper size and type.For details, see page 5.3.5If you are printing multiple pages, loadnext sheet after the first page printsout.6Press Demo to start feeding.Notes:• The face-up output slot may not hold the printed pages properly.• The printed pages will not stack in the face-down output tray unless you change output leverposition. After you finish using the face-up output slot, you must change the position of theoutput lever to the normal position. Push it up.2Push the output lever down to open theface-up output slot. Demo
PRINT MEDIA4.7Printing on EnvelopesGuidelines• Only use envelopes recommended for laser printers. Before you load envelopes in theinput tray, make sure that they are undamaged and are not stuck together. • Do not feed stamped envelopes.• Never use envelopes with clasps, snaps, windows, coated lining, or self-stick adhesives.These envelopes may severely damage the printer.2Load the envelopes into the input trayyou want to use with the flap sidedown. The stamp area is on the right sideand the end of the envelope with thestamp area enters the tray later.1Flex or fanthe envelopes to supply airthrough them for loading.3Adjust the guide to the edge of theenvelope stack.
PRINT MEDIA4.84Push the output lever down.5When you print on envelopes, configurethe paper source, type and sizeproperly in the software application. Fordetails, see page 5.3.7After printing, push the output lever up.6Print the document.Printing on Envelopes
PRINT MEDIA4.9Printing on Heavy PaperGuidelines• Heavy paper is any paper heavier than 24 lb (90 g/m2). For cotton papers, you can use24 lb paper. The maximum paper weight available for your printer is 43 lb (163g/m2).• Do not use extremely heavy paper stock (greater than 43 lb, or 163 g/m2 bond).Misfeeds, mis-stacking, media jams, poor toner fusing, poor print quality, and excessivemechanical wear can result.2Push the output lever down.1Load paper in the input tray you wantto use with print side up. Adjust the guide to fit the width of thelabels.3When you print on heavy paper, selectBond in the Paper Type section, andthen configure the paper source, andsize in the software application. Fordetails, see page 5.3.
PRINT MEDIA4.10Printing on LabelsGuidelines• Only use labels recommended for laser printers.• Verify that the labels’ adhesive material can tolerate fusing temperature of 200°C(392°F) for 0.1 second.• Make sure that there is no exposed adhesive material between the labels. Exposed areascan cause labels to peel off during printing, which can cause paper jams. Exposedadhesive can also cause damage to printer components.• Do not feed a sheet of labels through the printer more than once. The adhesive backingis designed for one pass through the printer.• Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, orotherwise damaged.2Push the output lever down.1 Load labels in the input tray you wantto use with print side up. Adjust the guide to fit the width of thelabels.3When you print on labels, configure thepaper source, type and size in thesoftware application. For details, seepage 5.3.Note: To prevent them from stickingtogether, do not let the printed labelsheets stack up as they are printed out.
PRINT MEDIA4.11Printing on TransparenciesGuidelines• Only use transparencies recommended for use in laser printers.• Make sure that the transparencies are not wrinkled or curled, and that they do not haveany torn edge.• Hold the transparencies by the edges and avoid touching the print side. Oils from yourfingers that are deposited on the transparency can cause print quality problems.• Be careful not to scratch or leave fingerprints on the print side.1Load transparencies in the input trayyou want to use with print side up,and the top with the adhesive stripgoing first. Adjust the guide to fit the width of thetransparencies.3When you print on transparencies,configure the paper source, type andsize in the software application. Fordetails, see page 5.3.Notes:• To prevent transparencies from stickingtogether, do not let the printed sheets stackup as they are printed out.• Place transparencies on a flat surface afterremoving them from the printer.2Push the output lever down.
PRINT MEDIA4.12Printing on Preprinted Paper1Load letter-heads into the input tray you want to use with the design faceup, bottom edge toward theprinter. Adjust the guide to fit the width of thepaper stack. 2When you print on the preprintedpaper, configure the paper source, typeand size in the software application. Fordetails, see page 5.3.Preprinted paper is a form with some type of printing on them before they are sent throughthe printer, such as a letterhead having preprinted logo or text located at the top of the page.Guidelines• Letterheads must be printed with heat-resistant ink that will not melt, vaporize, orrelease hazardous emissions when subjected to the printer’s fusing temperature of 400°F(205°C) for 0.1 second.• Ink on letterhead must be non-flammable and should not adversely affect any printerrollers.• Forms and letterheads should be sealed in a moisture-proof wrapping to prevent changesduring storage.• Before you load preprinted paper as forms and letterheads, verify that the ink on thepaper is dry. During the fusing process, wet ink can come off preprinted paper.LETTERHEAD
PRINT MEDIA4.13Printing on Card Stocks2Push the output lever down.1Load print media in the input tray youwant to use with print side up, shortedge first . Adjust the guide to fit the width of themedia.3Configure the paper source, type in theprinter driver’s properties (see page5.3) and print.Postcards, 3 by 5 in.(index) cards can be printed with the Samsung ML-4500 printer. Guidelines• Always insert the short-edge first into the input tray. If you want to print in landscapemode, make this selection through your software. Inserting paper long-edge first maycause a paper jam.• Do not print on the card stocks that is too small or too large. The minimum size is 76 by127 mm (3 by 5 in.) for the manual input tray and 95 by 127 mm (3.8 by 5 in.) for theautomatic input tray, and the maximum size is 216 by 356 mm (8.5 by 14 in.).• Set margins at least 6.4 mm (0.25 in.) away from the edges of the media in the softwareapplication.
chapter This chapter explains your printing options and give commonprinting tasks.Topics included in this chapter are:◆ Printing a Document◆ Printing Multiple Pages on One Sheet of Paper (N-Up Printing)◆ Setting Print Resolution◆ Using Toner Save Mode◆ Using Power Save Mode◆ Setting Other Graphic Options◆ Reprinting the Last Page◆ Printing on a Network Environment55
PRINTING TASKS5.1Printing a DocumentThe following procedure describes the steps required forprinting from various Windows applications. The exact stepsfor printing a document may vary depending on theapplication program. Refer to your software application’sdocumentation for the exact printing procedure.1Open the document you want to print.2Select Print from the File menu. The Print dialog box foryour application will be displayed (the Print dialog box foryour application may look slightly different). The basic print settings you required are usually selectedwithin this Print dialog box. These settings include thenumber of copies, paper size, and page orientation.If you see a Properties button,click it.If you see Setup,Printer, or Options, click thatbutton instead; then clickProperties in the next screen.Select yourprinter.
PRINTING TASKS5.2Printing a Document3To take advantage of the printer features provided by yourML-4500 printer, click Properties in the application’s Printdialog box and go to step 4. If you see Setup, Printer, or Options, click that buttoninstead. Then click Properties in the next screen.4The Samsung ML-4500 Properties dialog box allows you toaccess all the information necessary when using yourprinter.If necessary, click the Basic tab to display the settingsshown below. The Basic tab contains the options for settingthe basic paper handling.
PRINTING TASKS5.3Printing a Document4Make sure the Paper Source is set to Auto Select. If thepaper source is set to Auto Select, the printerautomatically selects the print media according to thefollowing order: the manual input tray, the automatic inputtray. Manual source is used when printing to special media.You have to feed one sheet at a time into the printer. Seepage 4.5.4Make sure the Paper Type is set to Plain Paper. If youload a different type of print media, select thecorresponding paper type. For further information on printmedia, refer to the chapter 4 ‘Print Media’. 4Select the paper size you have loaded in your printer.4The Paper Orientation option allows you to select thedirection in which information is printed on a page.Portrait prints across the width of the page, letter style.Landscape prints across the length of the page,spreadsheet style.➐➐➐➐Landscape➐➐➐➐Portrait
PRINTING TASKS5.44Click the other tabs on the top of the Properties dialog boxto access other features, if needed.5When you complete the print settings, click OK until thePrint dialog box is displayed.6Click OK to start printing. • Most Windows applications will override settings you specifyin the printer driver. Change all print settings available in thesoftware application first, and any remaining settings with theprinter driver.• The settings you change remain in effect only while you areusing the current program. To make your changes permanent,make them in the Printers folder as follows:1. Click the Windows Start button. 2. Select Settings, then Printers to open the Printers window.Notes:3. Select the Samsung ML-4500 printer icon. 4. Click the right mouse button and select Properties to openthe properties window.Printing a Document
PRINTING TASKS5.5Printing a DocumentThere are two ways to cancel print job.To stop a print job from your printerPress the Cancel/Reprint button on the control panel. The printer will finish printing the page that is moving throughthe printer and delete the rest of the print job with the Errorlight blinking. Pressing Cancel/Reprint cancels only thecurrent job in the printer. If more than one print job is inprinter memory, Cancel/Reprint must be pressed once foreach job.To stop a print job from the Printers folder1. From the Start menu, select Settings.2. Select Printers to open the Printers window, then double-click the Samsung ML-4500 printer icon. 3. From the Document menu, select Cancel Printing(Windows 9x) or Cancel (Windows NT 4.0/2000).The Samsung ML-4500 printer has a help screen that can beactivated by the Help button in the printer’s properties dialogbox. You can also click ? from the upper right hand corner,then click on any setting. These help screens give a detailed information about theprinter features provided by the Samsung ML-4500 printerdriver.To restore the default printer properties setting when youchange the print settings, click Defaults in the Samsung ML-4500 Properties dialog box.Cancel/ReprintCanceling a Print JobUsing Help
PRINTING TASKS5.61 23 4You can select the number of pages you want to print on asingle sheet of paper. If you choose to print more than onepage per sheet, the pages will appear decreased in size andarranged on the sheet. You can specify up to 16 pages.1When you change the print settings from your softwareapplication, access the printer properties. See page 5.1 toaccess the printer properties.2From the Basic tab, select the number of pages you wantto print per sheet (1, 2, 4, 9 or 16) in the Pages perSheet drop-down list. Select the paper orientation, source, size and type asneeded.➐☎➐☎4 pages per sheet1 243657 98➐☎➐☎9 pages per sheetPrinting Multiple Pages on One Sheet of Paper (N-Up Printing)3Click OK, then start printing.
PRINTING TASKS5.73Click OK, then start printing. Setting Print ResolutionYou can select the print resolution between 600 dpi and 300dpi. The higher the setting, the sharper the clarity of printedcharacters and graphics. Higher settings may increase the timeit takes to print a document.1When you change the print settings from your softwareapplication, access the printer properties. See page 5.1 toaccess the printer properties.2Click the Option tab, and select the desired print resolutionfrom the Resolution section.
PRINTING TASKS5.8Toner SaveUsing Toner Save ModeToner Save mode allows the printer to use less toner on eachpage. Selecting this option will extend the life of your tonercartridge and reduce your cost per page, but will reduce printquality. There are two ways to enable the Toner Save mode.To enable this feature from your printerPress the Toner Save button on the control panel. The printermust be in Ready mode (Data light is on).• If the button backlight is on, toner save mode activates andthe printer uses less toner to print a page.• If the button backlight is off, toner save mode is disabledand the printer prints in a normal mode.Note: To enable or disable the Toner Save mode from the controlpanel, the Toner Save Mode option in the printer driver must beset to Printer Setting. See below.To enable this feature from the software application1When you change the print settings from your softwareapplication, access the printer properties. See page 5.1 toaccess the printer properties.2Click the Option tab, select the Toner Save Mode option.You can select from: • Printer Setting: If you select this option, this feature isdetermined by the setting you’ve made on the controlpanel of the printer.• Standard: If you don’t need to save toner to print adocument, select this option.• Save: Select this option to allow the printer to use lesstoner on each page. 3Click OK.
PRINTING TASKS5.9Using Power Save ModeYou can save power consumption when the printer is idle bydetermining the length of time the printer waits after a job isprinted before it goes to a reduced power state. 1When you change the print settings from your softwareapplication, access the printer properties. See page 5.1 toaccess the printer properties.2Click the Option tab, and select the desired length of timefrom the drop-down list in the Power Save Mode section. If your printer is used constantly, select OFF which keepsthe printer ready to print with the minimum warm-up time.This uses more energy to keep the printer warm and readyto print.3Click OK.
PRINTING TASKS5.10Use the following options to adjust the print quality for yourspecific printing needs when you access the printer properties.See page 5.1 to access the printer properties. If necessary, click the Option tab to display the settings shownbelow.Using Other Graphic OptionsClick here to savethe changes whensetting is done.
PRINTING TASKS5.11Using Other Graphic PropertiesWith this option checked, you can optimize the print quality fora low pressure area, such as a high ground. Correcting Print Quality for AltitudeSetting Graphic ModeConfigure the printer to process graphics as raster or vectorimages. Setting this option tells Windows how to send graphicimage to the printer. All graphics can be printed as rasterimages, however some geometric shapes or patterns printfaster if they are printed as vector graphics.• Vector – If you select the Vector setting, Windows will sendgraphics to the printer as a mixture of vector andraster images. • Raster – When you select the Raster setting, Windows willsend all graphics to the printer as bit map rasterimages.Notes:• Not all graphic images can print using the Vector setting. Ifyou are using the Vector setting, and your graphic images donot print as they appear on your computer screen, select theRaster setting and reprint your graphic.• This option does not appear in Windows NT.With this option checked, the printer keeps the image for aprinted page until the printer signals that the page hassuccessfully exited the printer. If a paper jam occurs, theprinter will automatically reprint all jammed page after the jamis cleared.Reprinting the Jammed Page
PRINTING TASKS5.12Reprinting the Last PageThe Samsung ML-4500 printer’s memory keeps always the lastpage of the last job. If you canceled a print job due to a paperjam or other problems and you want to know which page wasprinted lastly, reprint the last page.Press Cancel/Reprint briefly in Ready mode.Cancel/ReprintTo disable this feature:1. From the Start menu, select Settings then Printers. 2. Click the right mouse button and select Properties toopen the properties window.3. From the Option tab, click the Reprint to empty thecheckbox. With the box empty, you cannot reprint the last pagefrom the control panel.When you want to reprint the last page on thecontrol panel, you must put a check mark on thischeck box.4. Click OK.Note: If you want to prevent somebody from reprinting your document, you can turn theReprinting feature off in the printer’s properties dialog box. When you turn the featureoff in the printer’s properties, the Cancel/Reprint button on the control panel does notperform the reprinting operation.
PRINTING TASKS5.13Printing on a Network EnvironmentIf you work in a network environment, you can connect yourML-4500 printer directly to a selected computer (called the“host computer”) on the network. The printer can then beshared by other users on the network through a Windows9x, 2000 or NT 4.0 network printer connection.Note: You need to install the Samsung ML-4500 printer driveron each computer that will print documents to the printer.1Start Windows.2From the Start menu, select Control Panel, anddouble-click on the Network icon.3Check the File and Print Sharing box, then click OK.Close the window.4Click Start and select Printers from Settings, thendouble-click your printer name.5Select Properties in the Printers menu.6Click the Sharing tab, then check the Shared As box.Fill in the Shared Name field, then click OK.Setting Up Host Computer
PRINTING TASKS5.141Right-click Start, and select Explorer.2Open your network folder in the left column.3Right-click the shared name, and select Capture PrinterPort.4Select the port you want, check the Reconnect at logon box, then click OK.5From the Start menu, select Settings, then Printers.6Double-click your printer icon.7From the Printers menu, select Properties.8Press the Details tab, select the printer port, then clickOK.Setting Up Client PCPrinting on a Network Environment
chapter This chapter provides suggestions for high-quality andeconomical printing and information for maintaining the tonercartridge and the printer. Topics included in this chapter are:◆Maintaining Toner Cartridge◆Cleaning the Printer66
MAINTAINING YOUR PRINTER6.1Maintaining Toner CartridgeTo get the most from the toner cartridge, keep the followingguidelines in your mind.• Do not remove the toner cartridge from its package until youare ready to use. • Do not refill toner cartridges. The printer warranty does notcover damage caused by using a refilled cartridge.• Store toner cartridges in the same environment as the printer.• Do not remove a toner cartridge from the printer except toreplace it, clean it or clear a paper jam. Replace the cartridgeimmediately.• To prevent damage to the toner cartridge, do not expose it tolight for more than a few minute.Toner cartridge storageThe life of the toner cartridge depends on the amount of thetoner that print jobs require. When printing text at 5 %coverage, a new toner cartridge lasts an average of 2,500 pages.(But, the toner cartridge supplied with the printer lasts anaverage of 1,000 pages.)Toner cartridge lifeexpectancyAfter you install a new toner cartridge (see page 2.2), follow theinstructions included in the toner cartridge box to recycle the oldcartridge.Recycling tonercartridgeTo save toner, press the Toner Save button on the printercontrol panel. The button will be lit. You can also enable theToner Save Mode in your printer properties. Refer to “UsingToner Save Mode” on page 5.8. Selecting this option will expendthe life of the toner cartridge and reduce your cost per page, butwill reduce print quality. Saving toner
MAINTAINING YOUR PRINTER6.2Toner CartridgeWhen toner is low, faded or light areas may appear on a printed page. You may be able totemporarily improve print quality by redistributing the toner. The following procedures mayallow you to finish the current print job before replacing the toner cartridge.Redistributing Toner1Grasp the front cover by both sides ofthe cover and pull it toward you toopen.2Remove the toner cartridge from theprinter.3Gently shake the toner cartridge fromside to side 5 or 6 times to redistributethe toner.Note: If the toner gets on yourclothing, wipe it off with a dry clothand wash clothing in cold water. Hotwater sets toner into fabric.CAUTIONS:• Avoid reaching too far into theprinter. The fusing area may be hot.• To prevent damage to the tonercartridge, do not expose it to lightfor more than a few minute.
MAINTAINING YOUR PRINTER6.3Toner Cartridge4Reinsert the toner cartridge into theprinter. Be sure that the toner cartridgesnaps in its place.5Firmly close the cover.If the print remains light Remove the old cartridge and install anew toner cartridge. See “Install theToner Cartridge” on page 2.2.
MAINTAINING YOUR PRINTER6.4Cleaning the PrinterTo maintain print quality, follow the cleaning procedures below every time the toner cartridgeis replaced or whenever print quality problems occur. As much as possible, keep the printerfree from dust and debris.Notes:• Do not use ammonia-based cleaners or volatile solvents such as thinner, on or around theprinter. These can damage the printer.• While cleaning the inside of the printer, be careful not to touch the transfer roller (locatedunderneath the toner cartridge ). The oil from your hands on the roller can cause print qualityproblems.Wipe the outside surface of the printer with a soft, clean, lint-free cloth. You can dampen the cloth slightly with water, but becareful not to be let any water drip onto the printer or inside it.Cleaning the OutsideDuring the printing process, paper, toner, and dust particlescan accumulate inside the printer. Over time, this buildup cancause print quality problems such as toner specks or smearing.Cleaning inside the printer will eliminate or reduce theseproblems.Cleaning the Inside1Turn the printer off and unplug the power cord, then wait forthe printer to cool.2Open the front cover and remove the toner cartridge.3With a dry, lint-free cloth, wipe away any dust and spilled tonerfrom the toner cartridge area and the toner cartridge cavity.Cleaning inside the printerNote: To preventdamage to the tonercartridge, do not exposeit to light for more than afew minute. Cover it witha piece of paper, ifnecessary. Also, do nottouch the black transferroller inside the printer.By doing so, you candamage the printer.
3Your printer automatically picks up a sheet of paper from thetray and prints out a cleaning sheet with the dust or tonerparticles on it.MAINTAINING YOUR PRINTER6.55Then, plug in the power cord, and turn the printer on.Note: The cartridgecleaning process takessome time. To stop theprinting, turn the poweroff.Cleaning the PrinterPrinting a cleaning sheet Printing a cleaning sheet cleans the drum inside the tonercartridge. Use this process if you are experiencing blurred,faded or smeared printouts. This process will produce a pagewith toner debris, which should be discarded.1Make sure the printer is turned on and in the Ready mode andthere is paper loaded in the automatic input tray.2Press and hold down Demo on the control panel for about 10seconds until all control panel lights remain lit, then releasethe button.4Reinsert the toner cartridge and close the coverToner Save Cancel/ReprintDemoDataPaperError
chapter This chapter gives helpful information for what to do if youencounter a printer error. It provides information on thefollowing topics:◆ Troubleshooting Checklist◆ Solving General Printing Problems◆ Clearing Paper Jams◆ Solving Print Quality Problems◆ Troubleshooting Error Messages◆ Common Windows Problems77
PROBLEM SOLVING7.1Troubleshooting ChecklistIf the printer is not working properly, complete the following checklist in order. If the printerdoes not pass a step, follow the corresponding troubleshooting suggestions.CheckMake sure that the Data light onthe control panel is on.Press the Demo button to printa demo page to verify that theprinter is feeding paper correctly.See page 2.7.Check the demo page to see if itis printed correctly.Print a short document from asoftware application to verify thecomputer and printer areconnected and arecommunicating correctly.If completing the checklist didnot diagnose the problem withthe printer, check the followingtroubleshooting sections.Solution• If no lights are on, check the power cord connectionand the power switch. Check the power source byplugging into another outlet.• If other lights are on, go to “Troubleshooting ErrorMessages” on page 7.17.• If a demo page does not print, check the papersupply in the input tray.• If the paper jams in the printer, go to “ ClearingPaper Jams” on page 7.6.• If the Error indicator light is illuminated on thecontrol panel, go to “Troubleshooting ErrorMessages” on page 7.17.If there is a print quality problem, go to “SolvingPrint Quality Problems” on page 7.11.• If the page does not print, check the cableconnection between the printer and computer. • Check the print queue or print spooler to see if theprinter has been paused.• Check the software application to make sure youare using the proper printer driver andcommunication port. If the page is interruptedduring printing, go to “Solving General PrintingProblems” on page 7.2.• “Solving General Printing Problems” on page 7.2.• “Troubleshooting Error Messages” on page 7.17.• “Common Windows Problems” on page 7.19.
PROBLEM SOLVING7.2Solving General Printing ProblemsProblemThe printer does notprint.Possible CauseThe printer is notreceiving power.Your printer is notselected as the defaultprinter.Check the printer forthe following:The printer may be inmanual feed mode andout of paper. (ThePaper light is on.)The connection cablebetween the computerand the printer is notconnected properly.The connection cablebetween the computerand the printer isdefective.The port setting isincorrect.SolutionIf no lights are on, check the powercord connections. Check the powerswitch and the power source.Select Samsung ML-4500 as yourdefault printer. • The printer cover is not closed.• Paper is jammed.• No paper is loaded.• Toner cartridge is not installed.• Printer system error occurs.Contact a service representative.Add paper to the manual input tray,and press the Demo button on theprinter’s control panel to startprinting.Disconnect the printer cable andreconnect it.If possible, attach the cable toanother computer that is workingproperly and print a job. You mayalso try using a different printercable.Check the Windows printer setting tomake sure that the print job is sentto the correct port (for example,LPT1). If the computer has morethan one port, make sure the printeris attached to the correct one.If you have any problems with the operation of your printer, refer to the table for suggestedsolutions.
PROBLEM SOLVING7.3Solving General Printing ProblemsProblemThe printer does notprint. (continued)Printer selects mediafrom the wrongpaper source.Paper does not feedinto the printer.Print job is extremelyslow.Possible CauseThe printer may beconfigured incorrectly.The printer driver maybe incorrectly installed.The printer ismalfunctioning.The paper sourceselection in the printerproperties may beincorrect.Paper has not beenloaded correctly.There is too much paperin the input tray.The paper is too thick.The job may be verycomplex.The maximum printspeed of the SamsungML-4500 printer is 8pages per minute.If using Windows 95, theSpooling Setting may beset incorrectly. SolutionCheck the printer properties to makesure that all print settings are correct.Uninstall the printer driver, thenreinstall the printer driver. Try printinga demo page.Check the lights on the control panel todetermine if the printer is indicating asystem error.For many software applications thepaper source selection is found underthe Basic tab within the printerproperties. Select the correct papersource.Remove paper from the input tray andreload it correctly.Remove excess paper from the inputtray.Use only paper that meets thespecifications required by the printer.Reduce the complexity of the page ortry adjusting the print quality settings. From the Start menu, and then chooseSettings and Printers. Right-click theSamsung ML-4500 printer icon, chooseProperties, click the Details tab, andthen choose the Spool Settingsbutton. Select the desired spool settingfrom the available choices.
PROBLEM SOLVING7.4Solving General Printing ProblemsProblemHalf of the page isblank.The paper keepsjamming.The printer prints,but the text iswrong, garbled, orincomplete.Possible CauseThe page layout is toocomplex.The page orientationsetting may beincorrect.The paper size and thepaper size settings donot match.There is too muchpaper in the paper tray.An incorrect type ofpaper is being used.An incorrect outputmethod is being used.There may be debrisinside the machine.The printer cable isloose or defective.The wrong printer driverwas selected.SolutionSimplify the page layout and removeany unnecessary graphics from thedocument, if possible. Change the page orientation in yourapplication.Make sure that the paper size in theprint settings matches the paper in the input tray.Remove excess paper from the tray. If printing special media, use themanual input tray.Use only paper that meets thespecifications required by the printer.Media such as thick paper should notbe printed using the face-down outputtray. Use the face-up output slotinstead.Open the front cover and remove thedebris.Disconnect the printer cable andreconnect it. Try a print job that youknow works. If possible, attach thecable and printer to another computerand try a print job that you knowworks. Finally, try a new printer cable.Check the application’s printerselection menu to make sure that yourprinter is selected.
PROBLEM SOLVING7.5Solving General Printing ProblemsProblemThe printer prints, butthe text is wrong,garbled, or incomplete.(continued) Pages print, but aretotally blank.The illustrations printwrong in AdobeIllustrator.Possible CauseThe software applicationis malfunctioning.The operating system ismalfunctioning.The toner cartridge isdefective or out of toner.The file may have blankpages.Some parts, such as thecontroller, the board,may be defective.The setting in thesoftware application iswrong.SolutionTry printing a job from anotherapplication.If printing from Windows (anyversion), exit to a Dos prompt andverify functionality with the followingcommand: At a C:\ prompt, type dirLPT1, then press Enter. (Thisassumes you are connected toLPT1.) Exit Windows and reboot thecomputer. Turn the printer off andthen back on again.Replace the toner cartridge.Check the file to make sure that itdoes not contain blank pages.Contact a service representative.Print the document with the BitmapPrinting checkbox in the Print dialogbox empty.
PROBLEM SOLVING7.6Clearing Paper JamsOccasionally, paper can become jammed during a print job. Some of the causes include:• The paper tray is loaded improperly or overfilled.• The paper tray has been pulled out during a print job.• The top cover has been opened during a print job.• Paper that does not meet paper specifications has been used. See “Paper Specifications” onpage A.2.• Paper that is outside of the supported size range has been used. See “Paper Specifications”.If a paper jam occurs, the Paper and the Error lights remain lit on the control panel. Findand remove the jammed paper. If the location of the paper jam is not obvious, look firstinside the printer.Note: Paper jams in this area may result in loose toner on the page. If you get any toner on yourclothes, wash them in cold water because hot water will set the toner into the fabric.Output Area1 Pull the jammed paper carefully out ofthe output stacker.
PROBLEM SOLVING7.7Note: If paper has entered the toner cartridge area, follow the instructions on page 7.8. It iseasier to remove such jams from the inside of the printer than the paper input area.Input Area1 Carefully pull the jammed paper out ofthe input tray.5 Open and close the front cover.Printing can be resumed.5 If paper is jammed in the face-upoutput slot, carefully remove the paperas shown.Clearing Paper Jams
PROBLEM SOLVING7.8Clearing Paper Jams2 Open and close the front cover toresume printing.Note: If the Paper and the Error lightsdo not turn off, there is still jammedpaper inside the printer. Check theinside of the printer.Inside the Printer1 Grasp the front cover by both sides ofthe cover and pull it toward you toopen.Note: Paper jams in this area may result in loose toner on the page. If you get any toner onyour clothes, wash them in cold water because hot water will set the toner into the fabric.
PROBLEM SOLVING7.9Clearing Paper Jams4 Reinsert the toner cartridge and closethe front cover. Printing can beresumed.3 Gently pull the paper toward you toremove it from the printer.Make sure that there is no paperremaining inside the printer.CAUTION:To prevent damage to thetoner cartridge, do not expose it tolight for more than a few minutes.Place a piece of paper over the top ofthe toner cartridge to shield it while itis out of the printer.2 Remove the toner cartridge.
PROBLEM SOLVING7.10Tips for Avoiding Paper JamsBy selecting correct paper types and loading them properly,you should be able to avoid most paper jams. If paper jamsoccurs, follow the steps outlined in “Clearing Paper Jams” onpage 7.6. If jams occur frequently, make sure you arefollowing these tips to avoid jams.• Follow the procedures in “Load Paper” on page 2.4 to loadthe paper properly. Make sure the adjustable guides arepositioned correctly.• Do not overload the automatic input tray. Make sure thepaper is under the paper capacity mark on the inside of thetray.• Do not remove the paper from the input tray while print jobsare in process.• Flex, fan and straighten the paper before loading it. • Do not load wrinkled, creased, damp or highly curled paper.• Do not mix paper types in the input tray.• Use only recommended print media. See “PaperSpecifications” on page A.2.• Make sure that the recommended print side is facing up whenloading the paper into both input trays.• Keep print media stored in an acceptable environment. See“Printer and Paper Storage Environment” on page A.6.Clearing Paper Jams
PROBLEM SOLVING7.11Problem SolutionSolving Print Quality ProblemsGeneral print quality problems can be solved by following the checklist below.• Redistribute the toner in the toner cartridge (see page 6.2).• Clean the inside of the printer (see page 6.4).• Adjust the print resolution from the printer properties (see page 5.7).• Check to make sure that Toner Save Mode is off (see page 5.8).• Troubleshoot general printing problems (see page 7.2).• Install a new toner cartridge, then check print quality again (see page 2.2). Print Quality ChecklistSolving Print Quality ProblemsIf a vertical white streak or faded area appears on the page:• The toner supply is low. You may be able to temporarilyextend the toner cartridge life. See “Redistributing theToner” on page 6.2. If this does not improve the printquality, install a new toner cartridge.• The paper may not meet paper specifications (for example,the paper is too moist or too rough). See “PaperSpecifications” on page A.2.• If the whole page is light, the print resolution setting is toolight or Toner Save Mode may be on. Adjust the printresolution and Toner Save Mode within the printerproperties. See page 5.7 and 5.8 respectively.• A combination of faded and smeared defects may indicatethat the toner cartridge needs cleaning. See “Cleaning thePrinter” on page 6.4.• The surface of LSU part inside the printer may be dirty.Clean the LSU. See “Cleaning the Printer”.Light or faded printAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc
PROBLEM SOLVING7.12Solving Print Quality ProblemsProblem Solution• The paper may not meet paper specifications (for example,the paper is too moist or too rough). See “PaperSpecifications” on page A.2.• The transfer roller may be dirty. See “Cleaning the Inside”on page 6.4.• The paper path may need cleaning. See “Cleaning theInside”.Toner specksIf faded areas, generally rounded, occur randomly on thepage:• A single sheet of paper may be defective. Try reprinting thejob.• The moisture content of the paper is uneven or the paperhas moist spots on its surface. Try a different kind or brandof paper. See “Paper Specifications” on page A.2.• The paper lot is bad. The manufacturing processes cancause some areas to reject toner. Try a different kind orbrand of paper.• The toner cartridge may be defective. See “Verticalrepetitive defects” on the next page.• If these steps do not correct the problems, contact aservice representative.DropoutsIf black vertical streaks appear on the page:• The photosensitive drum inside the toner cartridge hasprobably been scratched. Install a new toner cartridge. If white vertical streaks appear on the page:• The surface of LSU part inside the printer may be dirty.Clean the LSU (see page 6.4).Vertical linesAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc
PROBLEM SOLVING7.13Problem SolutionIf the amount of background toner shading becomesunacceptable, the procedures below may help to clear thecondition:• Change the paper to a lighter basis weight. See “PaperSpecifications” on page A.2.• Check the printer’s environment; very dry (low humidity)or high humidity (higher than 80 % RH) conditions canincrease the amount of background shading.• Install a new toner cartridge.Gray background• Clean the inside of the printer. See “Cleaning the Inside”on page 6.4.• Check the paper type and quality. See “PaperSpecifications” on page A.2.• Try installing a new toner cartridge.Toner smearIf marks repeatedly appear on the printed side of the pageat even intervals:• The toner cartridge may be damaged. If a repetitive markoccurs every 95 mm or 38 mm on the page, print acleaning sheet several times to clean the cartridge (seepage 6.5). After the printout, if you still have the sameproblems, install a new toner cartridge.• Parts in the printer may have toner on them. If the defectsoccur on the back of the page, the problem will likelycorrect itself after a few more pages.• The fusing assembly may be damaged. Contact a servicerepresentative.Vertical repetitive defectsSolving Print Quality ProblemsAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc
PROBLEM SOLVING7.14Solving Print Quality ProblemsProblem Solution• If characters are improperly formed, producing hollowimages, the paper stock may be too slick. Try a differentpaper. See “Paper Specifications” on page A.2.• If characters are improperly formed, producing a wavyeffect, the scanner unit may need service. Verify that italso occurs on a demo page by pressing the Demo buttonon the control panel when printer is ready. If you needservice, contact a service representative.Misformed characters• Check the paper type and quality. See “PaperSpecifications” on page A.2.• Make sure that the paper or other media is loadedcorrectly and the guides are not too tight or too looseagainst the paper stack.Page skewBackground scatter results from bits of toner distributed onthe printed page. • The paper may be too damp. Try printing with a differentbatch of paper. Do not open packages of paper untilnecessary so that the paper does not absorb too muchmoisture from the air.• If background scatter occurs on an envelope, change yourprinting layout to avoid printing over areas that haveoverlapping seams on the reverse side. Printing on seamscan cause this problem.• If background scatter covers the entire surface of a printedpage, adjust the print resolution through your softwareapplication or the printer properties.Background scatterAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc
PROBLEM SOLVING7.15Problem SolutionSolving Print Quality Problems• Check the paper type and quality. Both high temperatureand humidity will cause paper curl. See “PaperSpecifications” on page A.2.• Turn over the stack of paper in the input tray. Also tryrotating the paper 180° in the input tray.• Push the output lever and try printing to the face up outputslot.Curl or wave• Make sure that paper is loaded properly.• Check the paper type and quality. See “PaperSpecifications” on page A.2.• Push the output lever and try printing to the face up outputslot.• Turn over the stack of paper in the input tray. Also tryrotating the paper 180° in the feeder.Wrinkles or creases• The transfer roller may be dirty. See “Cleaning the Inside”on page 6.4.• Check if the toner is leaking. Clean inside the printer. Back of printouts dirty• The toner cartridge may not be installed properly. Removethe cartridge and reinsert it.• The toner cartridge may be defective and need replacing.Install a new toner cartridge.• The printer may require repairs. Contact a servicerepresentative.AaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcBlack pages
PROBLEM SOLVING7.16Problem SolutionCharacter voids are white areas within the parts ofcharacters that should be solid black:• If you are using transparencies when you experience thisproblem, try another type of transparency. (Because of thecomposition of transparency media, some character voidsare normal.) • You may be printing on the wrong surface on the paper.Remove the paper and turn it around. • The paper may not meet paper specifications. See “PaperSpecifications” on page A.2.Character Voids• Clean the inside of the printer. • Check the paper type and quality. See “PaperSpecifications” on page A.2.• Try installing a new toner cartridge.• If the problem persists, the printer may require repairs.Contact a service representative.Loose tonerIf horizontally aligned black streaks or smears appear:• The toner cartridge may be installed improperly. Removethe cartridge and reinsert it.• The toner cartridge may be defective. Install a new tonercartridge.• If the problem persists, the printer may require repairs.Contact a service representative.Horizontal stripesAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcSolving Print Quality Problems
PROBLEM SOLVING7.17Toner Save Cancel/ReprintDemoDataPaperErrorWhen the printer experiences an error, the control panel will indicate error messages by theindicator lights. Find the light pattern below that matches the printer light pattern and followthe solutions to clear the error.Troubleshooting Error MessagesPrinter Light PatternsLight status legendsymbol for “light on”symbol for “light blinking”symbol for “light off”• Check the power cord and the power switch if your printer does not generate aresponse.• Make sure that the printer is powered with the specified AC voltage.Power offError Paper DataThe printer is out of paper in the input tray. • Load paper into the tray. For the automatic input tray, loading paper will cancelthis message and allow you to continue with the print job. For the manual inputtray, press the Demo button after loading paper.Paper out DataError PaperPaper is jammed inside the printer or the toner cartridge is not installed. • Clear the paper jam. See “Clearing Paper Jams” on page 7.6.• Make sure that the toner cartridge is correctly installed in the printer.Paper jam, or no toner cartridgeDataError Paper
PROBLEM SOLVING7.18Troubleshooting Error MessagesWhile printing in the manual feed mode, the printer is waiting the Demobutton to be pressed.• Press the Demo button on the control panel to start printing. You must press thebutton to print each page after loading paper into the manual input tray. Waiting the Demo button to be pressedDataError PaperThe printer front cover may be opened. • Check that the printer front cover door is closed properly. Door openDataError PaperWhile your printer is canceling a job (see page 5.5), the Error light blinks.When canceling is completed, this message will automatically cleared.Otherwise, the printer memory ran out of memory in the middle of a print job.The page being printed may have been too complex for the memory capacity ofthe printer. Press the Cancel/Reprint button to cancel the current job.• Try to free some printer memory by removing any unnecessary fonts, macros, orany data currently in printer memory.• Simplify the image or print at a lower resolution.Canceling a job or memory outDataPaperError• Reset the printer by briefly turning the printer off and back on again.• If the error persists, contact the service representative.System error - Fuser or LSU errorDataError Paper
PROBLEM SOLVING7.19Common Windows ProblemsNote: Refer to Microsoft Windows 9x or NT 4.0 documentation that came with your PC forfurther information on Windows error messages.Problem“File in Use” messageappears during installation.“Error Writing to LPTx”message appears.“General Protection Fault”,“Exception OE”, “Spool32”,or “Illegal Operation”messages appears.Possible Cause and SolutionQuit all software application. Remove all software from theStartUp Group, then restart Windows. Reinstall the printerdriver.• Make sure the cables are connected correctly, the printeris on, and the Data light on the control panel is on.• If bi-directional communication is not turned on in thedriver, it will also cause this message.• From the Start menu, select Settings, then Printers.Right-click on the Samsung ML-4500 printer icon andselect Properties. From the Details tab, click on PortSettings. Remove check from Check Port State beforePrinting box and click OK. From Spool Settings, selectPrint Directly to Printer and click OK. Try printingagain.• Close all other applications, reboot Windows, and tryprinting again.• Delete all temp files from the Temp sub-directory. Youcan determine the name of the directory by editing theAUTOEXEC.BAT file and locking for the statement, “SetTemp =”. The name after this statement is the tempdirectory. It is usually C:\temp by default, but can beredefined.
This appendix provides information on the following topics:◆ Printer Specifications◆ Paper Specifications◆ Installing Software from Diskette◆ Linux Driver Installation
APPENDIXA.1Printer SpecificationsItem Specification and DescriptionPrint Speed8 PPMResolution 600 dpiFirst Printing TimeWarmUp TimeLess than 18 seconds Power Consumption180 W average during operation / Less than 10 W in sleep modePower RatingAC 100 ~ 120 V (USA, Canada) / 220 ~ 240 V (Others), 50 / 60 HzAcoustic NoiseStand by: Less than 35 dB; Operating: Less than 47 dBToner SupplySingle cartridgeToner Cartridge Life2,500 pages (for starter, 1,000 pages), 5% area coverageEmulation PrinThruRandom AccessMemory (RAM)2 MB (nonexpandable)Less than 30 secondsInterface• 8 PPM (A4) Bidirectional Parallel Standard- Modes supported: Compatible, Nibble, Byte, ECPWeight 6.5 Kg / 13.4 lb.External Dimensions(W x D x H)329 x 343 x 224 mm / 12.9 x 13.5 x 8.8 in. Temperature:10 ~ 32 °C / 50 ~ 90 °F; Humidity: 20 ~ 80 % RHPackage WeightPaper: 1.83 KgPlastic: 0.33 KgDuty CycleMonthly: 5,000 pages maximumMachine life: 50,000 pages (5 years)Operating Environment
APPENDIXA.2Paper SpecificationsThis printer accepts a variety of media, such as cut-sheetpaper (including up to 100 % recycled fiber content paper),envelopes, labels, transparencies and custom-size paper.Properties such as weight, composition, grain and moisturecontent are important factors affecting printer performance andoutput quality. Paper that does not meet the guidelinesoutlined in this manual can cause the following problems:• Poor print quality• Increased paper jams• Premature wear on the printer, requiring repairs.OverviewNotes:• Some paper may meet all of the guidelines in this manualand still not produce satisfactory results. This might be theresult of improper handling, unacceptable temperature andhumidity levels, or other variables over which Samsung hasno control.• Before purchasing large quantities of paper, make sure thatthe paper meets the requirements specified in this userguide. Always test paper before buying large quantities.CAUTION: Using paper that does not meet thisspecifications may cause problems for the printer, requiringrepairs. This repair is not covered by the Samsung warrantyor service agreements.
APPENDIXA.3PaperLetterDimensions8.5 ✕11 in. (216 ✕279 mm)16 to 24 lb Bond (60 to 105 g/m2)• 150 sheets of 20 lbBond (75 g/m2)paper for theautomatic inputtray• 1 sheet paper forthe manual inputtray Weight CapacityaA4210 ✕297 mm (8.3 X 11.7 in.)ExecutiveLegalB5 (JIS)Folio7.3 X 10.5 in. (191 X 267 mm)8.5 ✕14 in. (216 ✕356 mm)182 ✕257 mm(7.2 ✕10 in.)216 ✕330 mm(8.5 ✕13 in.)Minimum Size(custom)95 X 127 mm (3.8 X 5 in.)76 X 127 mm (3 X 5 in.)AutomaticInput TrayManualInput Tray60 to 163 g/m2Bond (16 to 43 lb ) • 5 sheets of 20 lbBond (75 g/m2)paper for theautomatic inputtray• 1 sheet paper forthe manual inputtray Maximum Size (custom)216 ✕356 mm (8.5 X 14 in.)TransparencyLabelsbEnvelopesSame minimum andmaximum paper sizes aslisted above.Thickness:.10 X .14 mm(0.0039 X0.0055 in.)up to 90 g/m2(16-24 lb)a. Capacity may vary depending on media weight and thickness, and environmental conditions.b. Smoothness - 100 to 250 (Sheffield)Supported Sizes of PaperNote: You may experience some paper jams when using any media with a length of less than127 mm (5 in.). For optimum performance, make sure you are storing and handling the papercorrectly. Please refer to “Printer and Paper Storage Environment” on page A.6.Paper Specifications
APPENDIXA.4Paper SpecificationsFor best results, use conventional 90 g/m2(24 lb) paper. Make sure the paper is of goodquality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curledor bent edges.If you are unsure of what type of paper you are loading (such as bond or recycled), check thelabel on the package of the paper.The following problems with paper cause print quality deviations, jamming, or even damageto the printer.SymptomPoor print quality ortoner adhesionProblems with feedingDropout, jamming,curlIncreased graybackground shading/printer wearExcessive curlproblems with feedingJamming, damage toprinterProblems with feedingProblem with PaperToo moist, too rough, toosmooth, or embossed;faulty paper lotStored improperlyToo heavyToo moist, wrong graindirection or short-grainconstructionCutouts or perforationsRagged edgesSolutionTry another kind of paper,between 100 ~ 250 Sheffield, 4 ~ 5 % moisture content.Store paper flat in its moisture-proof wrapping.Use lighter paper, open the rearoutput tray.• Open the rear output tray.• Use long-grain paper.Do not use paper with cutouts orperforations.Use good quality paperNotes:• Do not use letterhead paper that is printed with low-temperature inks, such as those used insome types of thermography.• Do not use raised or embossed letterhead.• The printer uses heat and pressure to fuse toner to the paper. Make sure that any coloredpaper or preprinted forms use inks that are compatible with this fusing temperature (200 °C or392 °F for 0.1 second).Guidelines for Using Paper
APPENDIXA.5Paper SpecificationsCategoryAcid ContentSpecifications5.5 ~ 8.0 pHCaliper.094 ~ .18 mm (3.0 ~ 7.0 mils)Curl in ReamCut Edge ConditionsFusing CompatibilityGrainFlat within 5 mm (.02 in.)Cut with sharp blades with no visible fray.Moisture Content4 % ~ 6 % by weightSmoothness100 ~ 250 SheffieldMust not scorch, melt, offset, or release hazardousemissions when heated to 200 °C (392 °F) for .1second.Long GrainPaper SpecificationsOutput TrayFace-down output trayCapacity100 sheets of 20 lb bond (75 g/m2) paperFace-up output slot1 sheets of 20 lb bond (75 g/m2) paperPaper Output Capacity
APPENDIXA.6Ideally, the printer and paper storage environment should beat or near room temperature, and not too dry or humid.Remember that paper is hygroscopic; it absorbs and losesmoisture rapidly.Heat works with humidity to damage paper. Heat causes themoisture in paper to evaporate, while cold causes it tocondense on the sheets. Heating systems and air conditionersremove most of the humidity from a room. As paper is openedand used, it loses moisture, causing streaks and smudging.Humid weather or water coolers can cause the humidity toincrease in a room. As paper is opened and used it absorbsany excess moisture, causing light print and dropouts. Also, aspaper loses and gains moisture it can distort. This can causepaper jams.As a result, paper storage and handling are as important asthe paper-making process itself. Paper storage environmentalconditions directly affect the feed operation.Care should be taken not to purchase more paper than can beeasily used in a short time (about 3 months). Paper stored forlong periods may experience heat and moisture extremes,which can cause damage. Planning is important to preventdamage to large supply of paper.Unopened paper in sealed reams can remain stable for severalmonths before use. Opened packages of paper have morepotential for environment damage, especially if they are notwrapped with a moisture-proof barrier.The paper storage environment should be properly maintainedto ensure optimum printer performance. The required conditionis 20 ° to 24 °C (68° to 75 °F), with a relative humidity of 45 % to 55 %. The following guidelines should be helpful whenevaluating the paper’s storage environment:• Paper should be stored at or near room temperature.• The air should not be too dry or too humid (due to thehygroscopic properties of paper).• The best way to store an opened ream of paper is to rewrap ittightly in its moisture-proof wrapping. If the printerenvironment is subject to extremes, unwrap only the amountof paper to be used during the day’s operation to preventunwanted moisture changes.Paper SpecificationsPrinter and Paper Storage Environment
APPENDIXA.7Envelope construction is critical. Envelope fold lines can varyconsiderably, not only between manufacturers, but also withina box from the same manufacturer. Successful printing onenvelopes depends upon the quality of the envelopes. Whenselecting envelopes, consider the following components:• Weight: The weight of the envelope paper should not exceed90 g/m2(24 lb) or jamming may occur.• Construction: Prior to printing, envelopes should lie flat withless than 6 mm (0.25 in.) curl, and should not contain air.• Condition: Envelopes should not be wrinkled, nicked, orotherwise damaged.• Temperature: You should use envelopes that are compatiblewith the heat and pressure of the printer.• Size: You should use only envelopes within the following sizeranges.Minimum Maximum216 X 356 mm(8.5 X 14 in.)76 X 127 mm(3 X 5 in.)95 X 127mm(3.8 X 5 in.)Automatic inputtrayManual input trayNote: You may experience some paper jams when using anymedia with a length of less than 127 mm (5 in.). This may becaused by paper that has been affected by environmentalconditions. For optimum performance, make sure you arestoring and handling the paper correctly. Please refer to“Printer and Paper Storage Environment” on page A.6.Paper SpecificationsEnvelopes
APPENDIXA.8Double side-seams construction has vertical seams at both endsof the envelope rather than diagonal seams. This style may bemore likely to wrinkle. Be sure the seam extends all the way tothe corner of the envelope as illustrated below.Envelopes with DoubleSide SeamsEnvelopes with a peel-off adhesive strip or with more than oneflap that folds over to seal must use adhesives compatible withthe heat and pressure in the printer. The extra flaps and stripsmight cause wrinkling, creasing, or even jams and may evendamage the fuser.Envelopes withAdhesive Strips or FlapsThe following gives typical address margins for a commercial#10 or DL envelope.Envelope MarginsProper storage of envelopes helps contribute to print quality.Envelopes should be stored flat. If air is trapped in an envelope,creating an air bubble, then the envelope may wrinkle duringprinting. See “Printing on Envelopes” on page 4.7.Envelope StorageCorrectIncorrectMinimumType of AddressReturn addressDelivery addressMaximum15 mm (0.6 in.)15 mm (0.6 in.)89 mm (3.5 in.)51 mm (2 in.)Notes:• For best print quality, position margins no closer than 15 mm(0.6 in.) from the edges of the envelope.• Avoid printing over the area where the envelope’s seamsmeet.Paper Specifications
APPENDIXA.9When selecting labels, consider the quality of each component:• Adhesives: The adhesive material should be stable at 200 °C (392 °F), the printer’s fusing temperature.• Arrangement: Only use labels with no exposed backingbetween them. Labels can peel off sheets with spacesbetween the labels, causing serious jams.• Curl: Prior to printing, labels must lie flat with no more than13 mm (.5 in.) of curl in any direction.• Condition: Do not use labels with wrinkles, bubbles, or otherindications of separation.See “Printing on Labels” on page 4.10.Transparencies used in the printer must be able to withstand200 °C (392 °F), the printer’s fusing temperature.See “Printing on Transparencies” on page 4.11.CAUTION: To avoid damaging the printer, use onlytransparencies recommended for use in laser printers.CAUTIONS:• To avoid damaging the printer, use only labelsrecommended for laser printers.• To prevent serious jams, always use the face-up output slot.• Never print on the same sheet of labels more than once orprint on a partial sheet of labels.Paper SpecificationsLabelsTransparencies
APPENDIXA.10Installing Software from DisketteIf you do not have a CD-ROM drive and if you have accessto another computer with a CD-ROM drive, you can copysoftware installation files from your printer software CD-ROM onto floppy diskettes, then use the diskettesinstead of the CD-ROM to install the software.You can make the installation diskettes for Samsung ML-4500 printer driver. Make sure that you have severalformatted diskettes ready, then follow these steps:1Insert the CD-ROM shipped with your printer into the CD-ROM drive. Installation will start automatically.If the CD-ROM drive does not automatically run:Select Run from the Start menu, and typex:\cdsetup.exe in the Open box (where xis the driveletter for the CD-ROM drive), then click OK.2When the opening screen appears, select the appropriatelanguage.3Click Make your own Diskette set of software.Making Installation DiskettesSAMSUNGIZZILaser
APPENDIXA.114The Copy to Floppy dialog box appears.Select the floppy disk drive you will use to insert thediskette. 5Click Copy all disk images.If you want to copy a portion of the selected component,select the disk you want to copy in the Disk Imageswindow, then click Copy selected disk image. 6When prompted, insert a blank, formatted diskette intothe floppy drive, and click Yes to copy the first diskette.For multiple diskettes, when the first diskette is finished,you are prompted to insert disk 2.Make sure you label each diskette in order as you createit: Samsung ML-4500 driver, disk 1 of 2, etc.Shows the path ofthe selectedcomponent.Shows the number ofdisks required to copythe selected component. Select the floppydrive you will use.Installing Software from Diskettes
APPENDIXA.127If you have more than one disk, insert the next disk andclick Yes. 8When copying to diskettes has been completed, clickClose in the Copy to Floppy dialog box. Then click Exit inthe SAMSUNG PRINTER SETUP dialog box.Installing Software from DiskettesTo install the printer driver from the diskettes, take thefollowing steps:1Insert the first diskette (if the selected software diskettesare more than one).2From the Start menu, select Run. 3Type A:\setup.exe in the Open box and click OK. (ifyour floppy drive is not A, substitute the correct letter.)4Follow the on-screen instruction to complete theinstallation.Installing Software
APPENDIXA.13This Linux driver is designed for PrinThru compatibleSamsung ML-4500 Series printer and supports Linux RedHat 6.0 or higher and Intel Linux. If your Linux version isnot included, this driver might not work properly.• Install Setup Script filea. /cdrom/linux/install/install.shb. /cdrom/linux/install/ssprt.dbc. /cdrom/linux/install/readme.txt• Ghostscript Package filea. /cdrom/linux/gs5.10/ghostscript-5.10-10.i386.rpmb. /cdrom/linux/gs5.10/COPYINGc. /cdrom/linux/gs5.50/ghostscript-5.50-2.i386.rpmd. /cdrom/linux/gs5.50/COPYINGLinux Driver ConfigurationTo install the driver, open the x terminal screen and take thefollowing steps:InstallationTo mount the CD-ROM drive:1Insert the Samsung ML-4500 CD-ROM into the CD-ROMdrive.2Mount the CD-ROM drive under a directory like /mnt inorder to access the files on the CD-ROM: >mount -t iso9660 /dev/cdrom /mnt/cdromNote: To mount the CD-ROM drive, you must be a super useror must be authorized to mount the CD-ROM by the superuser. If you fail to mount the CD-ROM drive, ask the systemadministrator.1. Mount the CD-ROMdrive.Linux Driver Installation
APPENDIXA.14Linux Driver Installation2. Install the Ghostscript.3. Install setup script.To update the ghostscript:1Change to the directory where the ghostscript is in bytyping in:>cd/mnt/cdrom/linux/gs5.XX (where /mnt/cdromis the CD-ROM directory you have mounted at step 1 andXX is the version of the ghostscript to be installed, 10 or50.)2Delete the ghostscript currently installed in your machineby typing in:/mnt/cdrom/linux/gs5.XX>rpm -e --nodepsghostscript3Install the ghostscript which is supplied in the SamsungML-4500 CD-ROM by typing in:/mnt/cdrom/linux/gs5.XX/rpm -ivh ghostscript -5.XX-xx.i386.rpm4When # appears in the screen and the installation iscompleted, the ghostscript is successfully updated. Tomake sure, type in:/mnt/cdrom/linux/gs5.XX/rpm -q ghostscriptIf ‘ghostscript-5.XX-xx’ message appears, the installationis successfully completed.For details on installing the setup script, refer to the/cdrom/linux/install/readme.txt file.Add the driver to the printer list by typing in:/cdrom/linux/install>install.sh (or)/cdrom/linux/install>./install.sh (if the path of thecurrent working directly is not determined.)Note: Ghostscript may already be installed in your Linuxmachine. To support Samsung printer PrinThru, you mustupdate the ghostscript. If you are not sure whether theghostscript is already installed in your machine, use thecommand: >rpm -q ghostscript (You can see the version of theghostscript currently installed in your machine by thiscommand.)
APPENDIXA.15GNU Ghostscript software, in directory /linux/gs5.10 and /linux/gs5.50 on this CD isCopyright (C) 1999 Aladdin Enterprise, Menlo Park, California, and other authors asindicated in its documentation. This software is not subject to the End User License Agreement: your rights to thissoftware are given by the GNU License, which is in a file called COPYING in thatdirectory.GNU Ghostscript should be available on all GNU site, such as ftp://ftp.gnu.org/pub/gnu/.4. Set up the printer filter.To set up:1Run printtool at x terminal.2To add the printer driver, click the Add button.3In the Add a Printer Entry window, decide the printertype you will use. Select Local Printer if you have a PC-connected printer.4Click the OK button.5If the Info button appears, ignore it, then click the OKbutton.6The Edit xxxx Entry window opens (where xxxx is theprinter type you have selected at step 3).If you are not an advanced user, do not change theNames/Spool Directory/File Limit in Kb/PrinterDevice option.7Click the Select button in the Input Filter to accessfilter setup.8Select Samsung Printer PrinThru Compatible for thePrinter Type item. Then select the default resolution andpaper size.9To save the setting, press the OK button.10In the Edit xxxx Entry window, press the OK button tocomplete the printer driver installation.11You can find that the printer driver is added to thedriver window. Select Quit from the PrintTool menu.Linux Driver Installation
INDEXIINDEXAaltitude correction 5.11automatic input trayloading paper 4.5paper source setting 5.3Ccancel, print job 5.5Cancel/Reprint button 3.2cardstock, print 4.13clean, printer 6.4clean sheet, print 6.5components 1.2control panelbuttons 3.1lights 3.3DData light 3.3Demo button 3.1demo page, print 2.7diskette, make, install software A.10driveraccess 5.1install 2.7remove 2.10in Linux A.13Eenvelopes, print 4.7Error light 7.17error messages 7.17Fface-down output tray 4.4face-up output slot 4.4features 1.1Ggraphic mode 5.11graphic options 5.10Iinstallprinter software 2.7software from diskette A.10toner cartridge 2.2Linux driver A.13Jjam see paper jamLlabels, print 4.10letterhead, print 4.12Linux A.13load, paperIn the automatic input tray 2.4in the manual input tray 4.5
INDEXIIMmanual input trayloading paper 4.5paper source setting 5.3multiple pages on one sheet, print 5.6Nnetwork, setup 5.13n-up printing 5.6Oorientation 5.3output lever 4.4output location, select 4.4Ppaperacceptable size and capacities 4.2, A.3choose 4.1guidelines 4.3, A.4load 2.4, 4.5specifications A.2storage environment A.6paper jam, clear input area 7.7inside the printer 7.8output area 7.6tips avoiding paper jams 7.10Paper light 3.3paper orientation, setting 5.3paper out, indication 3.3, 7.17paper size, setting 5.3paper source, setting 5.3paper type, setting 5.3parallel, connection 2.6power save mode 5.9 print media see paperprinter light patterns 3.3, 7.17print quality problem, solvingback of printouts dirty 7.15background scatter 7.14black pages 7.15character voids 7.16checklist 7.11curl or wave 7.15dropouts 7.12gray background 7.13horizontal stripes 7.16light print or fade 7.11loose toner 7.16misformed characters 7.14page skew 7.14toner smear 7.13toner specks 7.12vertical lines 7.12vertical repetitive defects 7.13wrinkles or creases 7.15printer driver see driverprinter software, install 2.7printingcancel 5.5cleaning sheet 6.5demo page 2.7general problems, solving 7.2help 5.5multi pages on one sheet 5.6 on a network envirionment 5.13quality problems, solving 7.11INDEX
INDEXIIIproblem, solvingchecklist 7.1common windows problems 7.19error messages 7.17general 7.2paper jam 7.6print quality 7.11Qquality, problems 7.11Rreprint, last page 5.12resolution 5.7Ssetup printer chapter 2specificationspaper A.2printer A.1system error 7.18Ttoner cartridgeclean 6.5install 2.2life expectancy 6.1recycle 6.1redistribute toner 6.2save toner 5.8storage 6.1Toner Save button 3.2. 5.8transparency, print 4.11troubleshooting see problem, solvingUuninstall, driver 2.10unpack 2.1INDEX
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