Samsung Electronics Co MOTR1ST Microwave Oven User Manual AMV5164 Eng indd

Samsung Electronics Co Ltd Microwave Oven AMV5164 Eng indd

Users Manual

Keep instructions for future reference.Be sure Use & Care Guide stays with oven.Form No.      Part No. DE68-03143DUse & Care GuideModel AMV5164BA/BCOver The Range Microwave OvenImportant Safety Instructions  . . . . . . . . . . . . . . . . . .  2Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . .  7Care and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . .  18Cooking Utensils . . . . . . . . . . . . . . . . . . . . . . . . . . . .  20Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22
2Important Safety InstructionsInstaller: Please leave this guide with this appliance.Consumer: Please read and keep this Use & Care Guide for future reference.Keep sales receipt and/or cancelled check as proof ofpurchase.Model Number ________________________________Serial Number_________________________________Date of Purchase ______________________________In our continuing effort to improve the quality andperformance of our appliances, it may be necessary tomake changes to the appliance without revising thisguide.If you have questions, write us (include your modelnumber and phone number) or call:    Maytag ServicesSM    Attn: CAIR® Center    P.O. Box 2370    Cleveland, TN 37320-2370    1-800-843-0304 U.S.A    1-866-587-2002 Canada     1-800-688-2080 (US TTY for hearing or speech impaired)    (Mon.-Fri., 8 a.m.-8 p.m. Eastern Time)    Internet: http://www.amana.comWhat You Need to Know AboutSafety InstructionsWarning and Important Safety Instructions appearing in thisUse & Care Guide are not meant to cover all possibleconditions and situations that may occur. Common sense,caution, and care must be exercised when installing,maintaining, or operating microwave.Always contact your dealer, distributor, service agent, ormanufacturer about problems or conditions you do notunderstand.Recognize Safety Symbols, Words,LabelsDANGERDANGER – Immediate hazards which WILL result insevere personal injury or death.WARNINGWARNING – Hazards or unsafe practices which COULD result in severe personal injury or death.CAUTIONCAUTION – Hazards or unsafe practices which COULDresult in minor personal injury.To avoid personal injury or property damage, observe the following:1.    Do not deep fat fry in oven. Fat could overheat and be hazardous to handle.2.    Do not cook or reheat eggs in shell or with an unbroken yolk using microwave energy. Pressure may build up and erupt. Pierce yolk with fork or knife before cooking.3.    Pierce skin of potatoes, tomatoes, and similar foods before cooking with microwave energy. When skin is pierced, steam escapes evenly.4.    Do not operate oven without load or food in oven cavity.5.    Use only popcorn in packages designed and labeled for microwave use. Popping time varies depending on oven wattage. Do not continue to heat after popping has stopped. Popcorn will scorch or burn. Do not leave oven unattended.6.    Do not use regular cooking thermometers in oven. Most cooking thermometers contain mercury and may cause an electrical arc, malfunction, or damage to oven.7.    Do not use metal utensils in oven.8.    Never use paper, plastic, or other combustible materials that are not intended for cooking.9.    When cooking with paper, plastic, or other com-bustible materials, follow manufacturer's recom-mendations on product use.10.  Do not use paper towels which contain nylon or other synthetic fibers. Heated synthetics could melt and cause paper to ignite.11.  Do not heat sealed containers or plastic bags in oven. Food or liquid could expand quickly and cause container or bag to break. Pierce or open container or bag before cooking.12.  To avoid pacemaker malfunction, consult physician or pacemaker manufacturer about effects of microwave energy on pacemaker.CAUTION
3Important Safety Instructions● Move the microwave oven away from the receiver.●  Plug the microwave oven into a different outlet so that the microwave oven and the receiver are on different branch circuits.The manufacturer is not responsible for any radio ortelevision interference caused by unauthorizedmodification to this microwave oven. It is the responsibility of the user to correct such interference.Precautions to Avoid PossibleExposure to ExcessiveMicrowave EnergyA.  DO NOT attempt to operate this oven with the door open since open door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.B.  DO NOT place any object between the oven front face and the door to allow soil or cleaner residue to accumulate on sealing surfaces.C.  DO NOT operate the oven if it is damaged. It is particularly important that oven door close properly and that there is no damage to:    1. door (bent),    2. hinges and latches (broken or loosened),    3. door seals and sealing surfaces.D.  Oven should not be adjusted or repaired by anyone except properly qualified service personnel.Grounding InstructionsOven MUST be grounded. Groundingreduces risk of electric shock byproviding an escape wire for theelectric current if an electrical shortoccurs. This oven is equipped with acord having a grounding wire with a grounding plug. Theplug must be plugged into an outlet that is properly installed and grounded. See Installation Instructions.Consult a qualified electrician or servicer if groundinginstructions are not completely understood, or if doubt exists as to whether the oven is properly grounded.Do not use an extension cord. If the product power cord is too short, have a qualified electrician install a three-slot receptacle. This oven should be plugged into a separate 60 hertz circuit with the electrical rating as shown in specifications table. When the oven is on a circuit with other equipment, an increase in cooking times may be required and fuses can be blown.Microwave operates on standard household current, 110-120V.Federal CommunicationsCommission Radio FrequencyInterference Statement(U.S.A. Only)This equipment generates and uses ISM frequency energy and if not installed and used properly, that is in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. It has been type tested and found to comply with limits for ISM Equipment pursuant to part 18 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation.However, there is no guarantee that interference will notoccur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following:● Reorient the receiving antenna of the radio or television.●  Relocate the microwave oven with respect to the receiver.SAVE THESE INSTRUCTIONSWARNINGTo avoid risk of electrical shock or death, this oven must be grounded and plug must not be altered.WARNINGLiquids such as water, coffee, or tea are able to beoverheated beyond the boiling point without appearing tobe boiling due to surface tension of the liquid. Visiblebubbling or boiling when the container is removed fromthe microwave oven is not always present. THIS COULDRESULT IN VERY HOT LIQUIDS SUDDENLY BOILINGOVER WHEN A SPOON OR OTHER UTENSIL ISINSERTED INTO THE LIQUID. To reduce the risk ofinjury to persons:1. Do not overheat the liquid.2.  Stir the liquid both before and halfway through heating it.3.  Do not use straight-sided containers with narrow necks.4.  After heating, allow the container to stand in the microwave oven for a short time before removing the container.5.  Use extreme care when inserting a spoon or other utensil into the container.
4Important Safety InstructionsWARNINGWhen using electrical appliances, basic safety precautions should be followed to reduce the risk of burns, electric shock, fire, or injury to persons or exposure to excessive microwave energy.1. READ all instructions before using oven.2. READ AND FOLLOW the specific “PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY” on page 3.3. Install or locate this oven ONLY in accordance with the installation instructions in this manual.4. Some products such as whole eggs and sealed containers—for example, closed glass jars—are able to explode and SHOULD NOT be HEATED in this oven.5. Use this oven ONLY for its intended use as described in this manual. Do not use corrosive chemicals or vapors in this oven. This type of oven is specifically designed to heat, cook, or dry food. It is not designed for industrial or laboratory use.6. As with any appliance, CLOSE SUPERVISION is necessary when used by CHILDREN or INFIRM PERSONS.7. See door cleaning instructions in the Care and Cleaning section.8. Baby food jars shall be open when heated and contents stirred or shaken before consumption, in order to avoid burns.9. DO NOT use this oven for commercial purposes. It is made for household use only.10. DO NOT heat baby bottles in oven.11. DO NOT operate this oven if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped.12. This oven, including power cord, must be serviced ONLY by qualified service personnel. Special tools are required to service oven. Contact nearest authorized service facility for examination, repair, or adjustment.13. DO NOT cover or block filter or other openings on oven.14. DO NOT store this oven outdoors. DO NOT use this product near water – for example, near a kitchen sink, in a wet basement, near a swimming pool or similar locations.15. DO NOT immerse cord or plug in water.16. Keep cord AWAY from HEATED surfaces.17. DO NOT let cord hang over edge of table or counter.18. Clean the ventilating hood frequently.19. DO NOT allow grease to accumulate on the hood or filters.20. Use care when cleaning the ventilating hood fil-ters. Corrosive cleaning agents such as lye-based oven cleaners may damage the filters.21. When flaming foods under the hood, turn the fan on.22. Suitable for use above both gas and electric cooking equipment 36 inches or less wide.CAUTIONTo avoid risk of fire in the oven cavity:a.  DO NOT overcook food. Carefully attend oven when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.b.  Remove wire twist-ties from paper or plastic bags before placing bag in oven.c.  If materials inside the oven ignite, keep oven door CLOSED, turn oven off and disconnect the power cord, or shut off power at the fuse or circuit breaker panel.d.  DO NOT use the cavity for storage. DO NOT leave paper products, cooking utensils, or food in the cavity when not in use.SAVE THESE INSTRUCTIONS
Door HandleModel and Serial Number Plate Metal RackWindow with Metal ShieldGlass TurntableCooking GuideVent GrilleOven ControlPanelCooktop LightGrease FilterDoor SafetyLock SystemOVEN SPECIFICATIONSPower Supply Input Power Cooking Power  FrequencyRated CurrentOuter Dimensions (WxHxD) Cavity Volume Net Weight120 VAC, 60 Hz1,500 W1,000 W (IEC 60705 Standard)2,450 MHz13 A29 7/8" x 16 1/2"  x 15 1/4"1.6 Cu. Ft.52 lbs.5FeaturesFEATURES1.  DISPLAY: The Display includes a clock and indicators to tell you time of day, cooking time settings and cooking functions selected.2.  POPCORN: Touch this pad when popping popcorn in your microwave oven. The oven’s sensor will tell the oven how long to cook depending on the amount of humidity it detects from the popcorn. See page 11 for more information.3.  BAKED POTATO: Touch this pad to cook potatoes. The oven’s sensor will tell the oven how long to cook depending on the amount of humidity it detects from the potato. See page 12 for more information.4.  REHEAT: Touch this pad to reheat Plate of meal, casserole, and pasta. The oven’s sensor will tell the oven how long to cook depending on the amount of humidity coming from the food. See page 12 for more information.
6Features5.  COOK: Touch this pad to cook beverage, frozen dinner, frozen breakfast, chicken breast. The oven’s sensor will tell the oven how long to cook depending on the amount of humidity coming from the food. See page 12 for more information.6.  VEGETABLES: Touch this pad to cook  vegetables. The oven’s sensor will tell the oven how long to cook depending on the amount of humidity it detects from the vegetables. See page 12 for more information.7.  PIZZA SLICE: Touch this pad to reheat pizza. The oven’s sensor will tell the oven how long to cook depending on the amount of humidity it detects. See page 11 for more information.8.  CUSTOM PROGRAM: Touch this pad to recall one cooking instruction  previously programmed into memory. See page 8 for more information.9.  MORE: Touch this pad to add more cooking time. See page 9 for more information.10.  LESS: Touch this pad to subtract  the cooking time. See page 9 for more information.11.  AUTO DEFROST: Touch this pad to defrost food by weight. See page 14 for more information.12.  RAPID DEFROST: This pad provides RAPID defrost for 1.0 pound of frozen food. See page 14 for more informa-tion.13.  NUMBER: Touch number pads to enter cooking time, power level, quantities, or weights.14.  POWER LEVEL: Touch this pad to select a cooking power level.15.  STOP/CLEAR: Touch this pad to stop the oven or to clear all entries.16.  ENTER/START: Touch this pad to start a function. If you open the door after oven begins to cook, touch ENTER/START again.17.  CONTROL SETUP: Touch this pad to change the oven’s default settings. See page 7 for more information.18.  ADD 30 SEC: Touch this pad to set and start quickly at 100% power level. See page 8 for more information.19.  TURNTABLE ON/OFF: Touch this pad to turn off the turntable. OFF will appear in the display. See page 7 for more information.20.  CLOCK: Touch this pad to enter the time of day. See page 7 for more information.21.  LIGHT TIMER: Touch this pad to set  the light timer. See page 8 for more information.22.  KITCHEN TIMER: Touch this pad to set the kitchen timer. See page 7 for more information.23.  VENT HI/LO/OFF: Touch this pad to turn the fan on or off. See page 7 for more information.24.  LIGHT HI/LO/OFF: Touch this pad to turn on the cooktop light. See page 8 for more information.NOTE:●  This option is not available in sensor cook and defrost modes.
KITCHEN TIMERYou can use your microwave oven as a timer. Use the Timer for timing up to 99 minutes, 99 seconds.Example: To set for 3 minutes.1.  Touch KITCHEN TIMER pad.2.  Enter the time by using the number key pad.3.  Touch ENTER/ START pad. When the time is over, you will hear beeps and END will display.CONTROL SETUPYou can change the default values.See following chart for more information.Example: To change weight mode (from Lbs. to Kg).1.  Touch CONTROL SETUP pad.2.  Touch number 1 pad.3.  Touch number 2 pad.LEARN ABOUT YOUR MICROWAVE OVENThis section discusses the concepts behind microwave cooking and introduces you to the basics you need to know to operate your microwave oven. Please read this information before use.CLOCKExample: To set 8:00 AM.1.  Touch CLOCK pad.2.  Enter the time by using the number key pad.3.  Touch ENTER/START pad. 4.  Touch 1 for AM, 2 for PM.5.  Touch ENTER/START pad. VENT HI/LO/OFFThe VENT moves steam and other vapors from the cooking surface. The vent will operate at low speed whenever the oven is on.To operate the vent manually: Touch VENT once for High fan speed, twice for Low fan speed, or three times to turn the fan off.TURNTABLE ON/OFFFor best cooking results, leave the turntable on. It can be turned off for large dishes.Press TURNTABLE ON/OFF to turn the turntable on or off.7Operating InstructionsNOTES:●  This option is not available in sen-sor cook and defrost modes.●  Sometimes the turntable can become hot to touch. Be careful touching the turntable during and after cooking.● Do not run the oven empty.NOTE:●  If the temperature gets too hot around the microwave oven, the fan in the vent hood will automatically turn on at the LOW setting to cool the oven. The fan will automatically turn off when the internal parts are cool. When this occurs, the vent cannot be turned off.●  To avoid risk of personal injury or property damage, do not run oven empty.●  To avoid risk of personal injury or property damage, do not use stoneware, aluminum foil, metal utensils, or metal trimmed utensils in the oven.CAUTIONNOTE:●  Step 1~3 above in the 24 hour clock mode.No. Function No. Result1Weight mode selected12Lbs.Kg.2Beep ON/OFF control12Sound ON Sound OFF3Clock display control1212HR24HR4 Display123Slow speedNomal speedFast speed5Remind end Signal12ONOFF6 Demo Mode 12ONOFF7Daylight Saving Time12ONOFF
CUSTOM PROGRAMCUSTOM PROGRAM lets you recall one cooking instruction previously placed in memory and begin cooking quickly.Example: To cook for 2 minutes at 70% power.1.  Touch CUSTOM PROGRAM pad.2.  Enter the cook time.3.  Touch POWER LEVEL pad.4.  Enter the power level.5.  Touch ENTER/ START pad.Example: To recall the custom program.1.  Touch CUSTOM PROGRAM pad.2.  Touch ENTER/ START pad. When the cook time is over, you will hear four beeps and END will display. 8Operating InstructionsCHILD LOCKYou may lock the control panel to prevent the microwave from being accidentally started or used by children.The Child Lock feature is also useful when cleaning the control panel. Child Lock prevents accidental programming when wiping the controlpanel.Example: To set the child lock.2.  Touch and hold ENTER/START pad more than 3 seconds. CHILD LOCK ON will appear in the display window with two beeps.Example: To cancel the child lock.1.  Touch and hold ENTER/START pad more than 3 seconds. LOCKED will disappear and you hear two beeps.LIGHT HI/LO/OFFTouch LIGHT HI/LO/OFF pad once for bright light, twice for night light, or three times to turn the light off.ADD 30 SEC. A time-saving pad, this simplified control lets you quickly set and start microwave cooking without the need to touch the ENTER/ START pad.Example: To set ADD 30 SEC. for 2 minutes.1.  Touch ADD 30 SEC. pad 4 times. The oven begins cooking and display shows time counting down. LIGHT TIMERYou can set the LIGHT to turn on and off automatically at any time. The light comes on at the same time every day until reset.Example: Turn on 2:00 AM, turn off 7:00 AM.1.  Touch LIGHT TIMER pad. 2.  Enter the time you want the LIGHT to turn on.3.  Touch ENTER/START pad 4.   Touch 1 for AM, 2 for PM.5.  Touch ENTER/START pad6.  Enter the time you want the LIGHT to turn off.7.  Touch ENTER/ START pad.8.  Touch 1 for AM, 2 for PM.9.  Touch ENTER/ START pad.Example: To cancel the LIGHT TIMER.1.  Touch LIGHT TIMER pad.2.  Touch 0 pad.NOTE:●  Step 4, 5, 7, 8 conform to the 12 hour clock mode.NOTE:●  If you want to cancel the LIGHT TIMER in operation, touch                    the "           " pad.
COOKING AT LOWER POWER LEVELSHIGH power cooking does not always give you the best results with foods that need slower cooking, such as roasts, baked goods, or custards. Your oven has 10 power settings in addition to HIGH.Example: To cook food for 7 minutes 30 seconds at 70% power.1.  Enter the cook time.2.  Touch POWER LEVEL pad.3.  Enter the power level.4.  Touch ENTER/ START pad. When the cook time is over, you will hear four beeps and END will display.  See cooking guide for Power levels, page 10.COOKING WITH  MORE THAN ONE  COOK CYCLEFor best results, some recipes call for one Power Level for a certain length of time, and another Power Level for another length of time.Your oven can be set to change from one to another automatically, for up to three cycles if the first heating cycle is defrost.Example: To cook food for 3 minutes at 90% power and then 70% power for 7 minutes 30 seconds.1.  Enter the first cook time.2.  Touch POWER LEVEL pad.3.  Enter the power level.4.  Enter the second cook time.5.  Touch POWER LEVEL pad.6.  Enter the power level.7.  Touch ENTER/ START pad.  When the cook time is over, you will hear four beeps and END will display.9Operating InstructionsMORE/LESSThe More/Less buttons allow you to adjust pre-set cooking times. They only work in the Sensor Reheat, Sensor Cooking(except Beverage), Add 30 sec, Custom Cook or Time Cook modes. Use the More/Less button only after you have already begun cooking with one of these procedures.1.  To ADD more time to an automatic cooking procedure: Touch the MORE(9) button.2.  To REDUCE the time of an automatic cooking procedure: Touch the LESS(1) button.COOKING AT HIGH POWER LEVELSExample: To cook food for 8 minutes 30 seconds at 100% power.1.  Enter the cook time.2.  Touch ENTER/ START pad.     When the cook time is over, you will hear four beeps and END will display.
10Operating InstructionsCOOKING GUIDE FOR LOWER POWER LEVELSThe 10 power levels in addition to HIGH allow you to choose the best power level for the food you are cooking. Beloware listed all the power levels, examples of foods best cooked at each level, and the amount of microwave power you are using.  10 High   100%   ● Boil water.      ● Cook ground beef.      ● Make candy.      ● Cook fresh fruits and vegetables.      ● Cook fish and poultry.      ● Preheat browning dish.      ● Reheat beverages.      ● Bacon slices. Place utensil on metal oven rack.  9   90%   ● Reheat meat slices quickly.      ● Saute onions, celery, and green pepper.  8   80%   ● All reheating.      ● Cook scrambled eggs.  7   70%   ● Cook breads and cereal products.      ● Cook cheese dishes, veal.      ● Cook cakes, muffins, brownies, cupcakes.  6   60%   ● Cook pasta.  5   50%   ● Cook meats, whole poultry.      ● Cook custard.      ● Cook whole chicken, turkey, spare ribs, rib roast, sirloin roast.  4   40%   ● Cook less tender cuts of meat.      ● Reheat frozen convenience foods.  3   30%   ● Thaw meat, poultry, and seafood.      ● Cook small quantities of food.      ● Finish cooking casserole, stew, and some sauces.  2   20%   ● Soften butter and cream cheese.      ● Heat small amounts of food.  1   10%   ● Soften ice cream.      ● Raise yeast dough.  POWER LEVEL   MICROWAVE OUTPUT   USE
SENSOR OPERATING INSTRUCTIONSSensor Cook allows you to cook most of your favorite foods without selecting cooking times and power levels. The display will indicate SENSING during the initial sensing period. The oven automatically determines required cooking time for each food item. When the internal sensor detects a certain amount of humidity coming from the food, it will tell the oven how much longer to heat. The display will show the remaining heating time. For best results for cooking by Sensor, follow these recommendations:1.  Food cooked with the sensor system should be at normal storage temperature.2.  Glass turntable and outside of container should be dry to assure best cooking results.3.  Foods should always be covered loosely with microwavable plastic wrap, waxed paper, or a lid.4.  Do not open the door or touch the STOP/CLEAR pad during the sensing time. When sensing time is over, the oven beeps once and the remaining cooking time will appear in the display window. At this time you can open the door to stir, turn, or rearrange the food.SENSOR COOKING GUIDEAppropriate containers and coverings help assure good Sensor cooking results.1.  Always use microwavable con-tainers and cover them with lids or vented plastic wrap.2.  Never use tight-sealing plastic covers. They can prevent steam from escaping and cause food to overcook.3.  Match the amount to the size of the container. Fill containers at least half full for best results.4.  Be sure the outside of the cooking container and the inside of the microwave oven are dry before placing food in the oven. Beads of moisture turning into steam can mislead the sensor.ADDING OR SUBTRACTING  COOK TIMEBy  using  the  MORE  or  LESS  pads all of the sensor cook and time cook settings can be adjusted to cook food for a longer or shorter time. POPCORN        POPCORN lets you pop commercial-ly packaged microwave popcorn. Pop only one package at a time. For best results, use fresh bags of popcorn.Example: To pop popcorn1.  Touch POPCORN pad. When the cook time is over, you will hear four beeps and END will display.● Recommended amounts:    3.0-3.5 ozs.PIZZA SLICE     Reheating pizza with PIZZA SLICE lets you reheat one or several slices of pizza without selecting cooking times and power levels.Example: To reheat 2 slices of pizza.1.  Touch PIZZA SLICE pad. When the cook time is over, you will hear four beeps and END will display.●  Recommended amounts: 1-4 slices. ●  DO NOT leave microwave oven unattended while pop-ping corn.●  When popping commercially packaged popcorn,remove the rack from the oven;  Do not place the bag of microwave popcorn on the rack or under the rack.11Operating InstructionsCAUTION
COOK       Using COOK lets you heat commonmicrowave-prepared foods withoutneeding to program times and CookPowers. COOK has preset CookPower for 4 food categories: Beverage, Frozen Dinner, Frozen Breakfast, Chicken Breast.Example: To cook Frozen Breakfast.1.  Touch COOK pad.2.  Choose food category.When the cook time is over, you willhear four beeps and END will display.BAKED POTATO       The BAKED POTATO pad lets you bake one or several potatoes without selecting cooking times and power levels.Example: To cook 2 potatoes.1.  Touch BAKED POTATO pad. When the cook time is over, you will hear four beeps and END will display.●  Recommended amounts: 1-6 potatoes.VEGETABLE       VEGETABLES have preset cook powers for 2 food categories: Fresh, Frozen.Example: To cook Frozen Vegetables.1.  Touch VEGETABLES pad.2.  Choose food category.When the cook time is over, you will hear four beeps and END will display.12Operating InstructionsREHEAT       REHEAT lets you heat foods without needing to program times and Cook Powers. REHEAT has preset Cook Powers for 3 categories: Plate of meal, Casserole, and Pasta reheat.Example: To reheat Casserole.1.  Touch REHEAT pad.2.  Choose food category.When the cook time is over, you will hear four beeps and END will display.NOTES:●  Before baking, pierce potato with fork several times.●  After baking, let stand for 5 min-utes.Category Touch Pad NumberFresh 1Frozen 2Category Touch Pad NumberBeverage 1Frozen Dinner 2Frozen Breakfast 3Chicken Breast 4Beverage 8 ozs.Frozen Dinner 8-14 ozs.Frozen Breakfast 4-8 ozs.Chicken Breast 8-24 ozs.Recommended amounts:Category Touch Pad NumberPlate of meal 1Casserole 2Pasta reheat 3Plate of meal 1 servingCasserole 1-4 servingsPasta reheat 1-4 sevingsRecommended amounts:
SENSOR COOK TABLESENSOR REHEAT TABLE13Operating InstructionsCATEGORY DIRECTIONS AMOUNTPopcornUse only one microwave-only bag of popcorn at a time. Use caution when removing and opening the hot bag from oven. Let oven cool for at least 5 minutes before using again.3.0~3.5 oz 1package.Potato Prick each potato several times with fork. Place on turntable in spoke-like fashion. Let stand 3-5minutes. Let oven cool for at least 5 minutes before using again. 1 to 6 potatoes.VEGETABLESFreshVegetablesPlace    fresh  vegetables  in  microwave-safe  ceramic,  glass  or  plastic  dish  and add 2~4 Tbs. water. Cover with lid or vented plastic wrap during cooking  and stir before standing. Let oven cool for at least 5 minutes before using again.1 to 4 servings.FrozenVegetablesPlace  frozen vegetables in microwave-safe ceramic, glass or plastic dish and add 2~4 Tbs. water. Cover with lid or vented plastic wrap during cooking  and stir before standing. Let oven cool for at least 5 minutes before using again.1 to 4 servings.Pizza SlicePut 1~3 slices of pizza on a micorwave-safe plate with wide end of slice towords the outside edge of the plate.  Do not let slices overlap. Do not cover. Let oven cool for at least 5 miniutes before using again. Use more pad to incease reheat time for thick crust pizza.1 to 4 SlicesCOOKBeverageUse measuring cup or mug ; do not cover. Place the beverage in the oven. After heating, stir well. Let oven cool for at least 5 minutes before using again.Note: ● Reheat times based on an 8 ounce cup.● Beverage heated with the beverage feature may be very hot.● Remove container with care.8 oz.FrozenDinnerRemove  food  from  outer  wrapping  and  follow  box  instructions  for  covering  and standing. Let oven cool for at least 5 miniutes before using again. 8 to 14 oz.FrozenBreakfastFollow    package  instructions  for  covering  and  standing.  Use  this  pad  for  frozen sandwich,  breakfast  entree,  pancakes,  waffles,  etc.  Let  oven cool  for  at  least  5 miniutes before using again.4 to 8 oz.Chicken BreastPlace  chicken  breasts  on  a  microwave safe plate  and  cover  with  plastic  warp. Cook to an internal temperature of 170 degrees F. Let stand 5 minutes. Use the MORE pad to increase cooking time for larger or thicker chicken breasts.8 to 16 oz.CATEGORY DIRECTIONS AMOUNTPlate of mealUse only pre-cooked, refrigerated foods. Cover plate with vented plastic wrap or waxed paper, turcked under plate. If food is not as hot as you prefer after heating with SENSOR REHEAT, continue heating using time and power.  Contents - 3~4 oz. meat, poultry or fish(up to 6 oz. with bone)- 1/2 cup starch (potatoes, pasta, rice, etc.)- 1/2 cup vegetables (about 3~4 oz.)1 serving(1 plate)CasseroleCover plate with lid or vented plastic wrap. If food is not as hot as you prefer after heating with SENSOR REHEAT, continue heating using time and power.Stir foods once before serving.    Contents- Casserole-refrigerated foods.- Pasta-Canned spaghetti and ravioli.1 to 4 servings.Pasta ReheatNotes:Desired food temperature varies from person to person.Use the More/Less buttons to fit your temperature preference.
DEFROSTING GUIDE●  Follow the instructions below when defrosting different types of food.Food Standard Amount ProcedureRoast Beef, pork2.5~6.0 lbs.Start with the food placed fat side down. After each stage, turn the food over and shield any warm portions with narrow strips of aluminum foil.Steaks, Chops, fish0.5~3.0 lbs.After each stage, rearrange the food. If there are any warm or thawed portions of food, sheild them with narrow flat  pieces of aluminum foil. Remove any pieces of food that are nearly defrosted. Let stand, covered, for 5-10 minutesGroud Meat0.5~3.0 lbs.After each stage, remove any pieces of food that are nealy defrosted. Let stand, covered with foil, for 5-10 minutes.Whole Chicken2.5~6.0 lbs.Remove giblets before freezing poulty. Start defrosting with the beast side down. After the first stage, turn the chicken over and shield any warm portions with narrow strips of aluminum foil. After the second stage, again sheild any warm portions with narrow strips of aluminum foril. Let stand, covered for 30-60 minutes in the refrigerator.Chicken Pieces0.5~3.0 lbs.After each stage, rearrange or remove any pieces of food that are nearly defrosted. Let stand for 10-20 minutes.AUTO DEFROST      Defrost choices are preset in the oven. The defrost feature provides you with the best defrosting method for frozen foods, because the oven automatically sets the defrosting times according to the weight you enter. For added convenience, the AUTO DEFROST includes a built-in tone mechanism that reminds you to check or turn over the food during the defrost cycle.After touching the AUTO DEFROST once, select the food weight. Available weight ranges are 0.1 to 6.0 lbs.  Example : To defrost 1.2 lbs of meat.1.  Touch AUTO DEFROST pad.2.  Enter the weight.3.  Touch ENTER/START pad.NOTES: ●  After you touch ENTER/ START, the display counts down the defrost time. The oven will beep once during the Defrost cycle. At this time, open the door and turn the food as needed. Remove any portions that have thawed then return frozen portions to the oven and touch ENTER/START to resume the defrost cycle. ●  The oven will not stop during the BEEP unless the door is opened.14Operating InstructionsDEFROST TIPS ●  When using AUTO DEFROST, the weight to be entered is the net weight in pounds and tenths of pounds (the weight of the food minus the container).●  Use AUTO DEFROST only for raw food. AUTO DEFROST gives best results when food to be thawed is a minimum of 0°F (taken directly from a true freezer). If food has been stored in a refrigerator-freezer that does not maintain a temperature of 5°F or below, always program a lower food weight (for a shorter defrosting time) to prevent cooking the food.●  If the food is stored outside the freezer for up to 20 minutes, enter a lower food weight.●  The shape of the package alters the defrosting time. Shallow rectangular packets defrost more quickly than a deep block.●  Separate pieces as they begin to defrost. Separated pieces defrost more easily.●  You can use small pieces of alu-minum foil to shield foods like chicken wings, leg tips, and fish tails, but the foil must not touch the side of the oven. Foil causes arcing, which can damage the oven lining.●  Shield areas of food with small pieces of foil if they start to become warm.1POUND DEFROSTThe 1POUND DEFROST feature provides a rapid defrost for 1.0 pound frozen food. The oven automatically sets the defrosting time.Example: To defrost 1lb. ground beef.1.  Touch 1POUND DEFROST pad.2.  Touch ENTER/START pad.
15Operating InstructionsMETAL RACKThe metal rack gives you extra space when cooking in more than one container at the same time. To use rack:1.  Place rack securely in the four plastic supports.●  Rack MUST NOT touch metal walls or back of microwave oven.2.  Place equal amounts of food both ABOVE AND BELOW rack.● Amount of food must be approximately the same to balance out cooking energy.To avoid risk of property damage:●  Do not use rack to pop popcorn.●  Rack must be on the four plastic supports when used.●  Use the rack only when cooking food on rack position.●  Do not cook with rack on floor of the oven.CAUTIONGETTING THE BEST COOKING RESULTSTo get the best results from your microwave oven, read and follow the guidelines below.●  Storage Temperature: Foods taken from the freezer or refrigerator take longer to cook than the same foods at room temperature.   The time for recipes in this book is  based on the normal storage temperature of the food.●  Size: Small pieces of food cook faster than large ones, pieces similar in size and shape cook more evenly. For even cooking, reduce the power when cooking large pieces of food.●  Natural Moisture: Very moist foods cook more evenly because microwave energy is attracted to water molecules.●  Stir foods such as casseroles and vegetables from the outside to the center to distribute the heat evenly and speed cooking. Constant stirring is not necessary.●  Turn over foods like pork chops, baking potatoes, roasts, or whole cauliflower halfway through the      cooking time to expose all sides equally to microwave energy.●  Place delicate areas of foods, such as asparagus tips, toward the center of the dish.●  Arrange unevenly shaped foods, such as chicken pieces or salmon steaks, with the thicker, meatier parts toward the outside of the dish.●  Shield, with small pieces of aluminum foil, parts of food that may cook quickly, such as wing tips and leg ends of poultry.●  Let It Stand: After you remove the food from the microwave, cover food with foil or casserole lid and let it stand to finish cooking in the center and avoid overcooking the outer edges. The length of standing time depends on the density and surface area of the food.●  Wrapping in waxed paper or paper towel: Sandwiches and many other foods containing prebaked bread should be wrapped prior to microwaving to prevent drying out.
16Operating InstructionsCOOKING GUIDEGuide for Cooking Meat in Your Microwave●  Place meat on a microwave-safe roasting rack in a microwave-safe dish.● Start meat fat-side down. Use narrow strips of aluminum foil to shield any bone tips or thin meat areas.● Check the temperature in several places before letting the meat stand the recommended time.● The following temperatures are removal temperatures. The temperature of the food will rise during the standing time.Food Cook time Power level DirectionsRoast Beef Boneless (Up to 4 lbs.)7-11 min./lb. for 145° F(Rare)High(0) for first 5 minutes, then medium(5)Place roast fat-side down on roasting rack. Cover with wax paper. Turn over half way through cooking. Let stand 10 minutes.8-12 min./lb. for 160° F(Medium)9-14 min./lb. for 170° F(Well Done)Pork Boneless or bone-in (Up to 4 lbs.)11-15 min./lb. for 170° F(Well Done)High(0) for first 5 minutes, then medium(5)Place roast fat-side down on roasting rack. Cover with wax paper. Turn over half way through cooking. Let stand 10 minutes.● Expect a 10°F rise in temperature during the standing time.Food Remove from oven After standing (10 min.)BeefRare 135°F 145°F Medium 150°F 160°FWell Done 160°F 170°FPork Medium 150°F 160°FWell Done 160°F 170°FPoultry Dark meat 170°F 180°FLight meat 160°F 170°FGuide for Cooking Poultry in Your Microwave● Place poultry on a microwave-safe roasting rack in a microwave-safe dish.● Cover poultry with wax paper to prevent spattering.● Use aluminum foil to shield bone tips, thin meat areas, or areas that start to overcook.● Check the temperature in several places before letting the poultry stand the recommended time.Food Cook Time/Power Level DirectionsWhole ChickenUp to 4 lbs.Cooking Time: 6-9 min. / lb.    180°F dark meat  170°F light meatPower Level: Medium High(7).Place chicken breast-side down on roasting rack. Cover with wax paper. Turn over  half way through cooking. Cook until juices run clear and meat near the bone is no longer pink. Let stand 5-10 minutes.Chicken PiecesUp to 2 lbs.Cooking Time: 6-9 min. / lb.   180°F dark meat  170°F light meatPower Level: Medium High(7).Place chicken bone-side down on dish, with the thickest portions towards the outside of the dish. Cover with wax paper. Turn over  half way through cooking. Cook until juices run clear and meat near the bone is no longer pink. Let stand 5-10 minutes.
Operating InstructionsGuide for Cooking Seafood in Your Microwave● Cook fish until it flakes easily with a fork.● Place fish on a microwave-safe roasting rack in a microwave-safe dish.● Use a tight cover to steam fish. A lighter cover of wax paper or paper towel provides less steaming.● Do not overcook fish; check it at minimum cooking time.Food Cook Time/Power Level DirectionsSteaksUp to 1.5 lbs.Cooking Time: 6-10 min. / lb. Power Level: Medium-High(7).Arrange steaks on roasting rack with meaty portions towards the outside of rack. Cover with wax paper. Turn over and rearrange when cooking time is half up. Cook until fish flakes easily with a fork. Let stand 3-5 minutes. FilletsUp to 1.5 lbs.Cooking Time: 3-7 min. / lbPower Level:Medium-High(7).Arrange fillets in a baking dish, turning any thin pieces under. Cover with wax paper. If over ? inch thick, turn over and rearrange when cooking time is half up. Cook until fish flakes easily with a fork. Let stand 2-3 minutes.ShrimpUp to 1.5 lbs.Cooking Time: 3-5 ½ min. / lb.Power Level: Medium-High(7).Arrange shrimp in a baking dish without overlapping or layering. Cover with wax paper. Cook until firm and opaque, stirring 2 or 3 times. Let stand 5 minutes.Guide for Cooking Eggs in Your Microwave● Never cook eggs in the shell, and never warm hard-cooked eggs in the shell; they can explode.● Always pierce whole eggs to keep them from bursting.● Cook eggs just until set; they become tough if overcooked.Guide for Cooking Vegetables in Your Microwave● Vegetables should be washed just before cooking. Often, no extra water is needed. If dense vegetables such as      potatoes, carrots and green beans are being cooked, add about ¼ cup water.● Small vegetables (sliced carrots, peas, lima beans, etc.) will cook faster than larger ones.● Whole vegetables, such as potatoes, acorn squash or corn on the cob, should be arranged in a circle on the turntable                  before cooking. They will cook more evenly if turned over after half the cooking time has passed.● Always place vegetables like asparagus and broccoli with the stem ends pointing towards the edge of the dish and the    tips toward the center.● When cooking cut vegetables, always cover the dish with a lid or vented microwavable plastic wrap.● Whole, unpeeled vegetables such as potatoes, squash, eggplant, etc., should have their skin pricked in several spots    before cooking to prevent them from bursting.● For more even cooking, stir or rearrange whole vegetables halfway through the cooking time.● Generally, the denser the food, the longer the standing time. (Standing time refers to the time necessary for dense,    large foods and vegetables to finish cooking after they come out of the oven.)     A baked potato can stand on the    counter for five minutes before cooking is completed, while a dish of peas can be served immediately.17
CARE AND CLEANINGFor best performance and safety, keep the oven clean inside and out-side. Take special care to keep the inner door panel and the oven front frame free of food or grease build-up. Never use rough powder or pads. Wipe the microwave oven inside and out, including the hood bottom cover, with a soft cloth and a warm (not hot) mild detergent solution. Then rinse and wipe dry. Use a chrome cleaner and polish on chrome, metal and aluminum surfaces. Wipe spatters immediately with a wet paper towel, especially after cooking chicken or bacon. Clean your oven weekly or more often, if needed.CLEANING THE GREASE FILTERThe grease filter should be removed and cleaned often, at least once a month.1.  To remove grease filter, slide filter to the side. Pull filter downward and push to the other side. The filter will drop out.2.  Soak grease filter in hot water and a mild detergent. Rinse well and shake to dry. Do not use ammonia or place in a dishwasher. The aluminum will darken.3.  To reinstall the filter, slide it into the side slot, then push up and toward oven center to lock.CHARCOAL FILTER REPLACEMENTIf your oven is vented inside, the charcoal filter should be replaced every 6 to 12 months, and more often if necessary. The charcoal filter cannot be cleaned. To order a new charcoal filter, contact the Parts Department at your nearest Authorized Service Center or call  1-800-843-0304 (inside U.S.A) or  1-866-587-2002 (Canada).1.  Unplug oven or turn off power at the main power supply.2.  Remove the two vent grille mounting screws. (2 middle screws)3.  Tip the grille forward, then lift it out.4. Open the door.5.  Push the hook and remove old filter.6.  Slide a new charcoal filter into place and close the door. The fil-ter should rest at the angle shown.7.  Slide the bottom of the vent cover into place. Push the top until it snaps into place. Replace the mounting screws. Turn the power back on at the main power supply and set the clock.To avoid risk of personal injury or property damage, do not operate oven hood without filters in place.CAUTION18Care and Cleaning
COOKTOP/NIGHT LIGHT REPLACEMENT1.  Unplug the oven or turn off power at the main power supply.2.  Remove the bulb cover mounting screws.3.  Replace bulb with 40 watt appliance bulb.4.  Replace bulb cover, and mounting screws.5.  Turn the power back on at the main power supply.OVEN LIGHT REPLACEMENT1.  Unplug oven or turn off power at the main power supply.2.  Remove the vent cover mounting screws. (2 middle screws)3.  Tip the cover forward, then lift out to remove.4. Lift up the bulb holder.5. Remove bulb holder.6.  Replace bulb with a 40 watt appliance bulb.7. Replace the bulb holder.8.  Slide the bottom of the vent cover into place. Push the top until it snaps into place. Replace the mounting screws. Turn the power back on at the main power supply.To  avoid  personal  injury  or property  damage,  wear  gloves when replacing light bulb.CAUTION19Care and Cleaning
Cooking UtensilsMICROWAVE UTENSIL GUIDEUSEOVENPROOF GLASS (treated for high intensity heat):        Utility dishes, loaf dishes, pie plates, cake plates, liquid measuring cups, casseroles and bowls without metallic trim.CHINA:     Bowls, cups, serving plates and platters without metallic trim.PLASTIC:     Plastic wrap (as a cover)-- lay the plastic wrap loosely over the dish and press it to the sides.     Vent plastic wrap by turning back one edge slightly to allow excess steam to escape. The dish should be deep enough so that the plastic wrap will not touch the food.     As the food heats it may melt the plastic wrap wherever the wrap touches the food.      Use plastic dishes, cups, semirigid freezer containers and plastic bags only for short cooking times. Use these with care because the plastic may soften from the heat of the food.PAPER:     Paper towels, waxed paper, paper napkins, and paper plates with no metallic trim or design. Look for the manufacturer's label for use in the microwave oven.DO NOT USEMETAL UTENSILS:     Metal shields the food from microwave energy and produces uneven cooking. Also avoid metal skewers, thermometers or foil trays. Metal utensils can cause arcing, which can damage your microwave oven.METAL DECORATION:     Metal-trimmed or metal-banded dinnerware, casserole dishes, etc. The metal trim interferes with normal cooking and may damage the oven.ALUMINUM FOIL:     Avoid large sheets of aluminum foil because they hinder cooking and may cause harmful arcing. Use small pieces of foil to shield poultry legs and wings. Keep ALL aluminum foil at least 1 inch from the side walls and door of the oven.WOOD:      Wooden bowls and boards will dry out and may split or crack when you use them in the microwave oven. Baskets react in the same way.TIGHTLY COVERED UTENSILS:     Be sure to leave openings for steam to escape from covered utensils.     Pierce plastic pouches of vegetables or other food items before cooking.     Tightly closed pouches could explode.BROWN PAPER:     Avoid using brown paper bags.     They absorb too much heat and could burn.FLAWED OR CHIPPED UTENSILS:     Any utensil that is cracked, flawed, or chipped may break in the oven.METAL TWIST TIES:     Remove metal twist ties from plastic or paper bags.     They become hot and could cause a fire.20
21TroubleshootingTROUBLESHOOTING GUIDEBefore you call a repair person for your oven, check this list of possible problems and solutions.Neither the oven’s display nor the oven operate.● Properly insert the plug into a grounded outlet. ● If the outlet is controlled by a wall switch, make sure the    wall switch is turned on. ● Remove the plug from the outlet, wait ten seconds, then    plug it in again. ● Reset the circuit breaker or replace any blown fuse.● Plug another appliance into the outlet; if the other    appliance doesn’t work, have a qualified electrician repair    the outlet. ● Plug the oven into a different outlet.The oven’s display works, but the power won’t come on.● Make sure the door is closed securely.● Check to see if packing material or other material is stuck    to the door seal. ● Check for door damage.● Press Cancel twice and re-enter all cooking instructions.The power goes off before the set time has elapsed.● If there has not been a power outage, remove the plug    from the outlet, wait ten seconds, then plug it in again. If    there was a power outage, the time indicator will display:    ENJOY YOUR COOKING - - - PRESS OPTION PAD    FOR PERSONAL OPTIONS. Reset the clock and any    cooking instructions. ● Reset the circuit breaker or replace any blown fuse. The food is cooking too slowly.● Make sure the oven is on its own 20 amp circuit line.    Operating another appliance on the same circuit can    cause a voltage drop. If necessary, move the oven to its    own circuit.You see sparks or arcing.● Remove any metallic utensils, cookware, or metal ties. If    using foil, use only narrow strips and allow at least one    inch between the foil and interior oven walls.The turntable makes noises or sticks.● Clean the turntable, roller ring and oven floor. ● Make sure the turntable and roller ring are positioned    correctly.Using your microwave causes TV or radio interference.● This is similar to the interference caused by other small    appliances, such as hair dryers. Move your microwave    further away from other appliances, like your TV or radio.Note:  If the oven is set  to cook for more than 25 minutes, it    will automatically adjust itself to 70 percent power    after 25 minutes to avoid overcooking.CARE AND CLEANINGFollow these instructions to clean and care for your oven.● Keep the inside of the oven clean. Food particles and    spilled liquids can stick to the oven walls, causing the    oven to work less efficiently.● Wipe up spills immediately. Use a damp cloth and mild    soap. Do not use harsh detergents or abrasives. ● To help loosen baked on food particles or liquids, heat    two cups of water (add the juice of one lemon if you    desire to keep the oven fresh) in a four-cup measuring    glass at High power for five minutes or until boiling. Let    stand in the oven for one or two minutes. ● Remove the glass tray from the oven when cleaning the    oven or tray. To prevent the tray from breaking, handle    it carefully and do not put it in water immediately after    cooking. Wash the tray carefully in warm sudsy water or    in the dishwasher. ● Clean the outside surface of the oven with soap and a    damp cloth. Dry with a soft cloth. To prevent damage to    the operating parts of the oven, don’t let water seep into    the openings.● Wash the door window with very mild soap and water. Be    sure to use a soft cloth to avoid scratching.● If steam accumulates inside or outside the oven door,    wipe with a soft cloth. Steam can accumulate when    operating the oven in high humidity and in no way    indicates microwave leakage.● Never operate the oven without food in it; this can    damage the magnetron tube or glass tray. You may wish    to leave a cup of water in the oven when it is not in use    to prevent damage if the oven is accidentally turned on.If you have a problem you cannot solve,please call our service line:(1-800-536-6247)
22WarrantyFull One YearAmana will repair or replace, including related labor, any part which proves defective as to workmanship or materials.Limited Warranty After one year from the date of original retail purchase, Amana will provide a free part, as listed below, to replace any  part that fails due to a defect in materials or workmanship. The owner will be responsible for paying all other costs including labor, mileage, transportation, trip and diagnostic charges, if required.Second through Fifth Year Amana will provide replacement magnetron, touch pad and microprocessor, part and labor, which proves defective as to workmanship or materials.Limited Parts Warranty Outside the United States and CanadaFor one (1) year from the date of original retail purchase, any part which fails in normal home use will be repaired or replaced free of charge for the part itself, with the owner paying all other costs, including labor, mileage, transportation, trip and diagnostic charges, if required.Canadian Residents This warranty covers only those appliances installed in Canada that have been listed with Canadian Standards Association unless the appliances are brought into Canada due to transfer or residence from the United States to Canada.What is not covered by these warranties●  Replacement of household fuses, resetting of circuit breakers, or correction to household wiring or plumbing.●  Normal product maintenance and cleaning, including light bulbs.●  Products with original serial numbers removed, altered, or not readily determined.●  Products purchased for commercial, industrial, rental, or leased use.●  Products located outside of the United States or Canada.●  Premium service charges, if the servicer is requested to perform service in addition to normal service or outside normal service hours or area.● Adjustments after the first year.● Repairs resulting from the following:   - Improper installation, exhaust system, or maintenance.   -  Any modification, alteration, or adjustment not authorized by the manufacturer.   -  Accident, misuse, abuse, fire, flood, or acts of nature.   -  Connections to improper electrical current, voltage supply, or gas supply.   -  Use of improper pans, containers, or accessories that cause damage to the product.●Travel.If you need service■  Call the dealer from whom your appliance was pur-chased or call Maytag ServicesSM, Amana Customer Assistance at 1-800-843-0304, USA or 1-866-587-2002 Canada to locate an authorized servicer.■  Be sure to retain proof of purchase to verify warranty status. Refer to WARRANTY for further information on owner’s responsibilities for warranty service.■  If the dealer or service company cannot resolve the problem, write to Maytag ServicesSM, Attn: CAIR® Center P.O. Box 2370, Cleveland, TN 37320-2370, or call  1-800-843-0304 U.S.A. or 1-866-587-2002 Canada.■  User’s guides, service manuals and parts information are available from Maytag ServicesSM, Amana Customer Assistance.IN NO EVENT SHALL MAYTAG BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.This  warranty  gives  you  specific  legal  rights,  and  you  may  have  others  which  vary  from  state  to  state.  For  example,  some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you.NOTE: ●  When writing or calling about a service problem, please include the following information:  a. Your name, address and telephone number;  b. Model number and serial number;  c. Name and address of your dealer or servicer;  d. A clear description of the problem you are having;  e. Proof of purchase (sales receipt).

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