Samsung Electronics Co SGHI560 PCS GSM/ EDGE Phone with Bluetooth User Manual i560
Samsung Electronics Co Ltd PCS GSM/ EDGE Phone with Bluetooth i560
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![Using this guideThis user’s guide has been specially designed to guide you through the functions and features of your device. To get started quickly, refer to the Quick Start Guide.Instructional iconsBefore you start, familiarise yourself with the icons you will see in this guide:Warning—situations that could cause injury to yourself or othersCaution—situations that could cause damage to your device or other equipmentNote—notes, usage tips, or additional informationXRefer to—pages with related information; for example: X p. 12 (represents refer to page 12)→Followed by—the order of options or menus you must select to perform a step; for example: Press [ ] → Media → Music player (represents [], followed by Media, followed by Music player)[ ]Square brackets—phone keys; for example: [ ] (represents the Power key)< >Angled brackets—softkeys that control different functions at each screen; for example: <OK> (represents the OK softkey)](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-3.png)
![111CommunicationYour device allows you to send and receive many types of calls and messages over cellular networks and the internet.CallsLearn to use your device's call functions. For basic call functions, see the Quick Start Guide.Call an international number1. Press [ ] twice to insert the + character (this replaces the international access code). 2. Enter the complete number you want to dial (country code, area code, and phone number), and then press [ ] to dial.3. To end the call, press [ ].Make a call from the contact list1. In Standby mode, press [ ] → Contacts to open your contact list.2. Scroll to a contact or search by entering the first few letters of the contact's name. 3. Press [ ] to call the default number for the contact.You can also press to open the contact information and select a different number or call type (e.g., video).](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-14.png)
![Communication12Insert a pauseWhen calling automated systems, you can insert a pause between the device number and another set of numbers. To insert a pause, press [ ] to select the type of pause:•P (automatic pause)-press [ ] three times to insert an automatic pause. The device will pause for two seconds, then automatically transmit the numbers after the pause.•W (manual pause)-press [ ] four times to insert a manual pause. After the pause, you must press <Send> to transmit the remaining numbers.View and return missed callsYour device will show missed calls on the display.To return a missed call,1. Press .2. Scroll to a missed call.3. Press [ ] to dial.Call a recently dialled number1. In Standby mode, press [ ] to display a list of recent numbers.2. Scroll to a number and press [ ].](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-15.png)
![13CommunicationDivert callsYour service provider or network may or may not support this feature. To direct your incoming calls to another number,1. In Standby mode, press [ ] → Settings → Phone → Call divert.2. Scroll to a call type and press .3. Scroll to a diverting type and press <Options> → Activate.4. Scroll to a diverting location (mailbox or other number) and press .5. Enter a phone number and press <OK>.Bar (block) callsTo activate this function, you need a barring password from your service provider. To bar incoming calls from a specific number,1. In Standby mode, press [ ] → Settings → Phone → Call barring.2. Scroll to a barring type and press .3. Enter the barring password and press <OK>.If you enter the incorrect barring password three times, the device will lock. Contact your service provider.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-16.png)
![Communication16•Failed: the device has attempted to send the message multiple times, but has failedText messagesSend a text message1. In Standby mode, press [ ] → Messaging → New message → Text message. 2. Enter a phone number or press to select a contact.3. Scroll down and enter text.4. Press to send the message.View a text message1. In Standby mode, press [ ] → Messaging → Inbox.2. Scroll to a message and press .Retrieve messages from a SIM cardIf you have text messages stored on a SIM card, you must copy them to the device before you can view them.1. In Standby mode, press [ ] → Messaging → <Options> → SIM messages.2. Press <Options> → Mark/Unmark → Mark (to select one) or Mark all (to select all).Text messages longer than 160 characters will be sent as two or more messages and may result in additional charges.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-19.png)
![17Communication3. Press <Options> → Copy → Inbox or a folder.You can now view the messages from the folder on your device.Multimedia messagesBefore you can send multimedia messages, you must define an access point.Set an access pointYour service provider may supply access point settings via a smart message. To automatically set an access point using a smart message, see "Save smart message data or settings to your device," X 27.To manually set an access point,1. In Standby mode, press [ ] → Settings → Connection → Access point.2. Scroll down and press to select an existing access point or press <Options> → New access point.3. Set access point options according to the instructions provided by your service provider.Send a multimedia message1. In Standby mode, press [ ] → Messaging → New message → Multimedia message.2. Enter a phone number or press to select a contact.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-20.png)
![Communication183. Scroll down and enter a subject (optional).4. Scroll down and enter text (optional).5. To insert an existing multimedia object, press <Options> → Insert object → an object type. To create and insert a new multimedia object, press <Options> → Insert new → an object type.6. Press → Send to send the message.Edit a multimedia messageYou can edit your multimedia message before sending it:• To add fields to the message header, press <Options> → Address fields → a field type• To change the message layout, press <Options> → a text position• To preview the message, press <Options> → Preview• To remove an item, press <Options> → Remove → an itemView a multimedia message1. In Standby mode, press [ ] → Messaging → Inbox.2. Scroll to a message and press .You can only add images with a resolution of 176 x 144 or lower.You can add images, sounds, or videos to slides; however, you can only add one type of media type per slide.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-21.png)
![19CommunicationListen to voicemailIf your voicemail number is preset by your service provider, you can press and hold [1] to access your voicemail. If the voicemail number is not preset or if you need to change the voicemail number,1. In Standby mode, press [ ] → Tools → Call mailbox.2. Enter the voicemail number provided by your service provider.3. Press <OK>.You can now access your voicemail from Standby mode by pressing and holding [1].Email messagesBefore you can send or receive email messages, you must create a mailbox.Create a mailbox1. In Standby mode, press [ ] → Messaging → <Options> → Settings → Email.2. Scroll to Mailbox in use and press .3. Press <Yes>.4. Press to start the mailbox wizard and follow the onscreen instructions.The new mailbox will automatically appear in Messaging. To change the current mailbox, return to Email settings and switch the "Mailbox in use" to another mailbox (steps 1 and 2 above).](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-22.png)
![Communication20Send an email message1. In Standby mode, press [ ] → Messaging → New message → Email.2. Enter an email address or press to select a contact.3. Scroll down and enter a subject.4. Scroll down and enter text.5. Press <Options> → Insert → an attachment type (optional).6. Press → Send.If you are offline or outside your service area, the message will be held in the Outbox until you are online and in your service area.View an email messageWhen you open a mailbox, you can view previously retrieved emails offline or connect to the email server to view new messages. After you retrieve email messages, you can view them offline.To view new messages online,1. In Standby mode, press [ ] → Messaging → your mailbox.2. Press <Options> → Connect.3. Press <Options> → Retrieve e-mail.If you use the POP3 protocol, the mailbox will not update automatically when you are online. You must disconnect and then reconnect to view new messages.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-23.png)
![21CommunicationTo view new messages offline,1. Repeat steps 1-3 above.2. Press <Options> → Disconnect.View or save email attachmentsTo view an attachment,1. From an open email, press <Options> → Attachments.2. Scroll to the attachment and press .The attachment opens with the corresponding application.To save an attachment,1. From an open email, press <Options> → Attachments.2. Scroll to the attachment and press <Options> → Save.Delete an email messageYou can delete email messages from your device only or from both your device and the mail server.To delete a message from your device only,1. In Standby mode, press [ ] → Messaging → your mailbox.2. Scroll to an email and press <Options> → Delete → Phone only.Email attachments ( ) may contain viruses that can damage your device. To protect your device, open attachments only if you trust the sender. For more information, see "Certificate management," X 82.The email header will remain in your mailbox until you delete the message from the mail server.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-24.png)
![Communication22To delete a message from both from device and the mail server,1. In Standby mode, press [ ] → Messaging → your mailbox.2. Scroll to an email and press <Options> → Delete → Phone and server.Instant messagesYou can send and receive instant messages (IM) if your service provider supports this feature. Before you can send or receive instant messages, you must set up a server.Set up a server1. In Standby mode, press [ ] → Connectivity → IM. A prompt asks if you want to define a server. Press <Yes> (If the prompt does not appear, press <Options> → Settings → Servers).2. Set the server options according to instructions provided by your service provider. Login to the IM server1. In Standby mode, press [ ] → Connectivity → IM.2. If the device does not attempt to login automatically, press <Options> → Log in.3. Enter your user ID and password, and then press <OK>.If you are offline, messages will be deleted from the server the next time you connect. If you are using the POP3 protocol, deleted messages are removed when you close the mailbox connection.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-25.png)
![23Communication4. To log out, press <Options> → Log out.Start a conversation1. In Standby mode, press [ ] → Connectivity → IM → Conversations.2. Press <Options> → New conversation → Enter user ID or Select from contacts.3. Enter a user ID or select a contact from your contact list.4. During a conversation, press <Options> to access the following:• Insert smiley: use one of the preset smileys• Send image: send an image to an IM contact• Save to notes: record your conversation and save it in Notes• Block options → Add to blocked list: block messages from an IM contact• Change own availability: change the way you appear to other IM contacts5. To end the conversation, press <Options> → Close conversation.Accept an invitationWhen you are logged in to the IM server and receive an IM invitation, your device shows "1 new chat message." To accept the invitation, press <Show>. If you have multiple invitations at once, press <Show>, scroll to an invitation, and press <OK>.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-26.png)
![25CommunicationSend an audio message1. In Standby mode, press [ ] → Messaging → New message → Audio message.2. Press <Options> → Add recipient.3. Scroll to a recipient and press → <OK>.4. To insert an existing sound clip:a. Press <Options> → Insert sound clip → From Gallery.b. Scroll to a sound clip and press (skip to step 6).5. To record and insert a new sound clip:a. Press <Options> → Insert sound clip → New sound clip.b. When you finish recording, press <Stop> to automatically attach the sound clip to the audio message. 6. Press <Options> → Send.Cell broadcast messagesIf your service provider supports this function, you can subscribe to cell broadcasts that provide automatic notifications or news updates. To learn about available cell broadcasts, contact your service provider.Add a cell broadcast topicContact your service provider for topic names and numbers. To add a topic to the list of cell broadcasts,1. In Standby mode, press [ ] → Messaging → <Options> → Cell broadcast.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-28.png)
![Communication262. Press <Options> → Topic → Add manually.3. Enter the topic name and number, and then press <OK>.Subscribe to a cell broadcast1. In Standby mode, press [ ] → Messaging → <Options> → Cell broadcast.2. Scroll to a topic and press <Options> → Subscribe.Your device will now receive new messages automatically.3. To cancel a subscription, press <Options> → Cancel subscription.View a cell broadcast topic1. In Standby mode, press [ ] → Messaging → <Options> → Cell broadcast.2. Scroll to a topic folder and press .3. Scroll to a topic and press .Set automatic notification of new cell broadcast messagesTo receive notifications when new cell broadcast messages arrive,1. In Standby mode, press [ ] → Messaging → <Options> → Cell broadcast.2. Scroll to a topic and press <Options> → Hotmark.3. To stop automatic notifications, press <Options> → Hotmark.Some connection settings may block cell broadcasts. Contact your service provider for the appropriate connection settings.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-29.png)
![27CommunicationSmart messagesYour device can receive many kinds of smart messages, including picture messages, business cards, ringtones, operator logos, calendar events, browser bookmarks, and settings. Your service provider may send smart messages that you can use to load settings into your device.Save smart message data or settings to your device1. In Standby mode, press [ ] → Messaging → Inbox.2. Scroll to a message and press .3. Press <Options> and save the data or settings according to the smart message type:• Picture message: to save to the Picture msgs. folder, select Save• Business card: select Save business card• Ringing tone: to save to My files, select Save• Operator logo: to replace the Standby logo, select Save• Calendar entry: select Save to Calendar• WAP message: select Save to bookmarks, Save to settings, or Save all• SMS service number: select Save](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-30.png)
![Communication28• Voicemail server number: select Save to voice mail• Access point settings: select Save to settings• E-mail settings: select Save to e-mail sett.You may also receive an E-mail notification, which tells you how many new emails are in your remote mailbox.Service messagesYou may receive service messages from your service provider that are deleted automatically when they expire. You can view service messages from the Inbox (you may have to download the message from the service provider). Contact your service provider for more information about service messages. LogsLearn to view log information about calls, packet data, and other communication events.Recent callsYou can view recent and erase logs of recently missed calls, received calls, or dialled numbers.View recent call logsTo view recently missed calls, received calls, or dialled numbers,1. In Standby mode, press [ ] → Log → Recent calls.2. Scroll to a call type and press .To call a number from a call log, scroll to the number and press [ ].](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-31.png)
![29CommunicationErase recent call logsYou can erase all recent call logs at once, erase a single call log, or delete a single number from a log. To erase all recent call logs,1. In Standby mode, press [ ] → Log → Recent calls.2. Press <Options> → Clear recent calls.To erase a single call log,1. In Standby mode, press [ ] → Log → Recent calls → a call type.2. Press <Options> → Clear list.To erase a single number from a log,1. In Standby mode, press [ ] → Log → Recent calls → a call type.2. Scroll to a number and press [C].Call durationTo view the durations of your last call, dialled number, received call, or all calls, press [ ] → Log → Call duration.To reset the call timers, 1. Press <Options> → Clear timers.2. Enter the lock code (the default lock code is 00000000).Packet dataTo view the amount of sent or received packet data, press [ ] → Log → Packet data.To reset the packet data counters, 1. Press <Options> → Clear counters.2. Enter the lock code (the default lock code is 00000000).](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-32.png)
![Communication30Communication logYou can view communication details and filter logs with the communication log. View the communication log1. In Standby mode, press [ ] → Log.2. Scroll right to switch to the communication log.Filter log events1. In Standby mode, press [ ] → Log.2. Scroll right to switch to the communication log.3. Press <Options> → Filter.4. Scroll to a filter type and press .Erase the communication logTo permanently erase all of the log contents, press <Options> → Clear log.Log durationYou can change the length of time that communication events are stored in the logs. After that time, events are automatically erased to free up memory.To set a log duration,1. In Standby mode, press [ ] → Log.2. Press <Options> → Settings.3. Press <Options> → Change.4. Scroll to a duration and press .Some events, such as a text message split into multiple parts, will appear as one communication event.If you select No log, no communication events will be stored in the log.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-33.png)
![352MediaLearn to use the media applications on your device: Music player, Camera, Gallery, Flash Player, RealPlayer, and Recorder.Music playerWith Music player, you can play MP3 or AAC music files.Add files to your deviceYou can add music files to your device by downloading them from the internet or transferring them from a computer via PC Studio (see PC Studio help) or a microSD memory card.Add files to the music libraryTo automatically add files to the music library,1. Add music files to your device.2. In Standby mode, press [ ] → Media → Music player.3. Press <Options> → Music library.4. Press <Options> → Update music library.Play music files1.In Standby mode, press [ ] → Media → Music player.2. Press <Options> → Music library.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-38.png)
![Media363. Press <Options> → Update Music library.4. Scroll to a playlist.5. Press <Options> → Play.6. Use the following keys during playback:You can also access the following options:• To play tracks in random, press <Options> → Random play.• To play on track or all tracks repeatedly, press <Options> → Loop.• To close the music player, leaving music still in the background, press <Options> → Play in background.Create a playlistTo create a custom playlist, 1. In Standby mode, press [ ] → Media → Music player.2. Press <Options> → Music library → Track lists.3. Press <Options> → New track list.Key FunctionPause or resume playbackNavigation (Up)Skip backward; scan backward (press and hold)Navigation (Down)Skip forward; scan forward (press and hold)Volume Adjust volume up or down0Stop playback](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-39.png)
![37Media4. Enter a name for the playlist and press .5. Scroll to the new playlist and press .6. Press <Options> → Add tracks.7. Scroll to a track and press to add the track to the playlist.CameraYour device allows you to take digital photos (jpg format) or record videos (mp4 format).Capture a photo1. In Standby mode, press [ ] → Media → Camera.2. Rotate the device 90° counterclockwise (to the left).3. Aim the lens at the subject and make adjustments (see "Use the keypad in Camera mode").4. Press or [ ] to capture the image.Use the keypad in Camera modeKey FunctionNavigation (Left or Right)Zoom in or outNavigation (Down)Switch to Camcorder mode1Switch between Sequence mode and Normal mode2Turn the flash on or off3Change the memory where the photo is saved4Adjust the brightness](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-40.png)
![Media38View a photo1. In Standby mode, press [ ] → Media → Gallery → Images. 2. Scroll to an image and press .Record a video1. In Standby mode, press [ ] → Media → Camera.2. Rotate the device counterclockwise (to the left).3. Scroll right (toward the alphanumeric keys) to launch the camcorder.4. Aim the lens at the subject and make any adjustments (see "Use the keypad in Camcorder mode").5. Press or [ ] to begin recording.6. Press [ ] to stop recording.6Change the white balance mode7Change the colour tone8Set the time delay before taking a photoSee adjustment shortcuts0Change the camera settings (see "Camera," X 90)Hide or show the icons on the screenKey Function](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-41.png)
![39MediaUse the keypad in Camcorder modePlay a video1. In Standby mode, press [ ] → Media → Gallery → Video clips.2. Scroll to a video and press .Key FunctionNavigation (Left or Right)Zoom in or outNavigation (Up)Switch to Camera mode1Mute or unmute the audio2Turn the flash on or off3Change the memory where the video is saved4Adjust the brightness6Change the white balance mode7Change the colour toneSee adjustment shortcuts0Change the camera settings (see "Camera," X 90)Hide or show the icons on the screenKey Function](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-42.png)
![Media40GalleryYou can manage all your media files and streaming internet links from the Gallery. Open a media file1. To open the Gallery, press [ ] → Media → Gallery. Your media files are automatically organised by file type. 2. Scroll to a media folder and press .3. Scroll to a media file and press .Add a streaming internet link to the Gallery1. In Standby mode, press [ ] → Media → Gallery.2. Scroll to the Streaming links folder and press .3. Press <Options> → New link.4. Enter a name and web address and press .Play streaming content from the internet1. In Standby mode, press [ ] → Media → Gallery.2. Scroll to the Streaming links folder and press .3. Scroll to a link and press .RealPlayer will launch and ask if you want to connect to the internet.4. Press <Yes>.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-43.png)
![41MediaFlash PlayerYour device includes Flash Player for viewing Flash (swf) files. To view a Flash file, 1. In Standby mode, press [ ] → Media → Flash Player.2. Scroll to a flash file and press (scroll right to locate files stored on a memory card).RealPlayerYour device includes RealPlayer for viewing many types of media files and streaming content from the internet. RealPlayer supports files with the following extensions: 3gp, mp4, rm, ram, ra, and rv.Play a media file in RealPlayer1. In Standby mode, press [ ] → Media → RealPlayer.2. Press <Options> → Open → Most recent clips or Saved clip.3. Locate a media file and press .Play streaming web content with RealPlayerWhen you open a link to streaming web content via your web browser, RealPlayer will buffer and play the content (see "Browse a web page," X 53). You can then use the softkeys and volume key to control options for the streaming content.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-44.png)
![Media42RecorderYou can use the Recorder to record and play back voice memos and sound clips. Record a voice clip1. In Standby mode, press [ ] → Media → Recorder.2. Press to begin the recording.3. When you are finished recording, press <Stop>.The voice clip is automatically saved.Play a voice clip1. In Standby mode, press [ ] → Media → Recorder.2. Press <Options> → Go to Gallery.3. Scroll to a voice clip and press .The playback begins automatically.4. Follow the onscreen guide to control the playback.PC StudioPC Studio, which is included on the PC Studio CD-ROM, is a Windows-based program that allows you to manage your personal information and sync files to your device. For more information, install the program and refer to the PC Studio help.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-45.png)
![443Personal ProductivityLearn to manage contacts, schedule calendar events, create notes, and use QuickOffice and Adobe® Reader™.ContactsLearn to use contact cards and groups to store personal information, such as names, phone numbers, and addresses.Create a new contact cardYou can store contact cards in your device's memory or on a SIM card.Create a new contact card in the device's memory1. In Standby mode, press [ ] → Contacts.2. Press <Options> → New contact.3. Enter contact information.4. When you are finished entering information, press <Done> to save the contact card.Create a new contact card on a SIM card1. In Standby mode, press [ ] → Contacts.2. Press <Options> → SIM contacts → SIM directory (SIM card).To insert additional information fields, press <Options> → Add detail → a detail type. To assign an image to the contact card, press <Options> → Add thumbnail → an image.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-47.png)
![45Personal Productivity3. Press <Options> → New SIM contact.4. Enter contact information.5. When you are finished entering information, press <Done> to save the contact card.Search for a contact card1. In Standby mode, press [ ] → Contacts.2. Enter the first few characters of the contact name in the search box.The contact cards are listed, highlighting the name that most closely matches your input.3. Scroll to a contact and press to open it.Copy contact cardsTo copy contact cards from one memory location to another, 1. Open a contact list:a. In Standby mode, press [ ] → Contacts (device memory).b. In Standby mode, press [ ] → Contacts → <Options> → SIM contacts → SIM directory (SIM card).2. Scroll to a contact and press <Options> → Copy to contacts or Copy to SIM directory.If you have inserted a memory card, you can also copy contacts to and from the card: press <Options> → Copy → To memory card or From memory card.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-48.png)
![Personal Productivity46Set a default number or addressSome contact cards may include more than one number or address. To assign a single number or address as the default,1. Open a contact list (see "Copy contact cards," X 45).2. Scroll to a contact and press <Options> → Defaults.3. Scroll to a default type and press .4. Scroll to a number or address and press .Assign a speed dial number to a contact cardYou can assign speed dial numbers to up to eight contact cards ([2] through [9]); [1] is reserved as a speed dial number for your voicemail. To assign a speed dial number,1. In Standby mode, press [ ] → Contacts.2. Scroll to a contact and press .3. Scroll to a phone number and press <Options> → Assign speed dial.4. Scroll to a speed dial number and press .](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-49.png)
![47Personal ProductivityAssign a ringtone to a contact card or groupYou can assign a ringtone to any contact card or group. To assign a ringtone,1. In Standby mode, press [ ] → Contacts.2. Scroll to a contact or group and press .3. Press <Options> → Ringing tone.4. Scroll to a ringtone and press . Create a contact groupYou can create groups of contacts and send emails or messages to the entire group.1. In Standby mode, press [ ] → Contacts.2. Scroll right to switch to the group list.3. Press <Options> → New group.4. Enter a name and press .For an individual contact, your device will use the ringtone that was assigned last to the contact card. For example, if you assign a ringtone to a group and then assign another ringtone to a contact card within that group, the device will use the ringtone assigned to the contact card when that contact calls.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-50.png)
![Personal Productivity485. Scroll to your new group and press to open it.6. Press <Options> → Add members.7. Scroll to each contact you want to add and press .8. When you are finished selecting contacts, press <OK> to save them to the group.Sync your contactsTo sync your contacts by using the current sync profile,1. In Standby mode, press [ ] → Contacts.2. Scroll to a contact and press <Options> → Synchronisation → Start.3. Scroll to a ringtone and press . CalendarUse the calendar to keep track of appointments, birthdays, or other events.Create a Calendar event1. In Standby mode, press [ ] → Organiser → Calendar.2. Scroll to a date and press <Options> → New entry → an event type:• Meeting - a reminder at a specific date and time• Memo - general textTo change sync profiles or settings, see "Synchronise your device," X 62.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-51.png)
![49Personal Productivity• Anniversary - an annual reminder of a special date• To-do - a note about a particular task3. Complete the fields and adjust the settings for your event.4. When you are finished, press <Done> to save your entry.Change the Calendar view1. In Standby mode, press [ ] → Organiser → Calendar.2. Press <Options> → a view type.Stop an event alarmIf you set an alarm for a calendar event, the alarm will sound for one minute at the specified time. To stop the alarm, press <Stop>. To silence the alarm, press <Silence>. To set the alarm to sound again shortly, press <Silence> → <Snooze> → a snooze period.Change Calendar OptionsFrom any calendar view, press <Options> → Settings to change the following options:•Calendar alarm tone: set a personalized alarm tone•Alarm snooze time: set a snooze duration for calendar alarms•Default view: set the view that is shown when you open the CalendarIn the Synchronisation field, you can specify whether an event is Private (seen only by you), Public (seen by anyone with access to your data after you sync), or None (not synchronised).](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-52.png)
![Personal Productivity50•Week starts on: set a day to show first in week view•Week view title: set the title of the week view to a week number or dateQuickofficeWith Quickoffice, you can open Word, Excel, and PowerPoint files on your device.Open a Quickoffice document1. In Standby mode, press [ ] → Organiser → Quickoffice.2. Scroll right to switch applications (Quickword, Quicksheet, and Quickpoint).3. Scroll to a document and press .4. While viewing a document, press <Options> to use the following options:Option DescriptionZoomMagnify part of a documentSearch optionsSearch for textGo toJump to the top or bottom of a documentStart autoscrollAutomatically scroll through a documentResizeResize a column or rowPanMove right or leftFull screenUse the full display for viewing](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-53.png)
![51Personal ProductivityUpdate QuickofficeWith Quickmanager, you can download program updates, new Quickoffice products, or special offers.To update Quickoffice,1. In Standby mode, press [ ] → Organiser → Quickoffice.2. Scroll right to switch to Quickmanager.3. Scroll to a Quickmanager item and press .Adobe® Reader™With Adobe Reader, you can open and view PDF documents. To open a P DF docum ent , 1. In Standby mode, press [ ] → Organiser → Adobe PDF.2. Press <Options> → Browse for file.3. Scroll to a memory type and press .4. Scroll to a file type and press .5. Scroll to a file and press .6. While viewing a document, press <Options> to use the following options:Option DescriptionZoomMagnify part of a document](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-54.png)
![Personal Productivity52NotesWith Notes, you can create text notes and sync them with other devices.Create a note1. In Standby mode, press [ ] → Organiser → Notes.2. Press <Options> → New note.3. Enter text.4. When you are finished entering text, press <Done> to save the note.Sync notes with other devices1. In Standby mode, press [ ] → Organiser → Notes.2. Scroll to a note and press <Options> → Synchronisation → Start.3. Scroll to a sync profile or device and press .FindSearch for textViewUse the full display for viewing or rotating the documentGo to Skip to another pageOption Description](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-55.png)
![534WebYour device allows you to connect to the wireless web with the built-in web browser. To connect to the web, you must:• Subscribe to a wireless network that supports data calls• Activate the data service for your SIM card• Obtain an internet access point from a service provider• Define your web settingsBrowse a web page1. In Standby mode, press [ ] → Web.The device shows a list of bookmarks and folders.2. Access a web page:• Scroll to a bookmark or folder and press • Enter a web address and press 3. While browsing a web page, press and hold to display or hide the toolbar:Your device is preset to access the wireless web. If you cannot connect to the web, contact your service provider to download new browser settings.Icon DescriptionFrequently used linksForwardHome](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-56.png)
![55Web•Clear privacy data: delete data transmitted while browsing the wireless web, such as cookies, data in the cache, history, and form or password data•Tools: save pages for viewing offline, send a web page, or view information about a web page•Find: search for text on a web page•Settings: change the browser settingsChange browser settingsFrom the browser, press <Options> → Settings to access the following:•General: set access point, homepage, history, security, and Java options•Page: set options for loading and displaying web content•Privacy: set bookmark and cookie options•Web feeds: set the page to update automaticallyAdd a bookmark1. In Standby mode, press [ ] → Web.2. Press <Options> → Bookmark manager → Add bookmark.3. Enter the bookmark name, address, and access point, as well as a user name and password if desired.4. Press <Options> → Save.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-58.png)
![57WebView a saved web page1. In Standby mode, press [ ] → Web.2. Scroll to Saved pages and press .3. Scroll to a saved web page and press .4. To update the web page, press <Options> → Navigation options → Reload.Download files from the webWhen you download files from the web, your device stores them in a corresponding folder in the Gallery. For example, your device will store downloaded images in the Images folder.Files you download from the web can include viruses that will damage your device. To lessen your risk, only download files from sources you trust.Some media files include Digital Rights Management to protect copyrights. This protection may prevent you from downloading, copying, modifying, or transferring some files.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-60.png)
![585ConnectivityLearn to transfer data to and from your device via the Bluetooth wireless feature or the PC data cable.Use the Bluetooth wireless featureYou can connect with other Bluetooth-enabled wireless devices over a distance of 10 metres (30 feet). Walls or other obstacles between devices may block or impair the wireless connection.Turn on the Bluetooth wireless feature1. In Standby mode, press [ ] → Connectivity → Bluetooth.2. Scroll to Bluetooth and press .3. To make your device visible to others, scroll to My phone's visibility and press .4. Select a visibility option and press .Search for and pair with a Bluetooth-enabled device1. In Standby mode, press [ ] → Connectivity → Bluetooth.2. Scroll right to open the paired device list.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-61.png)
![61ConnectivityConnect via USBSet a default action for your USB connectionTo set your device to perform a default action when you connect the device to a computer with the PC data cable,1. In Standby mode, press [ ] → Connectivity → USB.2. Set the default USB mode (Media player, PC Studio, or Data transfer).Use PC Studio1. Change the USB connection to PC Studio.2. Connect your device to a computer with the PC data cable.3. Run PC Studio and manage personal data and media files.Refer to the PC Studio help for more information.Synchronise with Windows Media PlayerYou can copy music files to the device by synchronising with Windows Media Player 11.1. Change the USB connection to Media player. 2. Connect your device to a computer with the PC data cable.You can also set your device to Ask on connection, instead of using a default USB mode. If you use this setting, your device will prompt you to choose the USB mode every time you connect to a computer.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-64.png)
![63ConnectivityTo create a new sync profile,1. In Standby mode, press [ ] → Connectivity → Sync.2. Press <Options> → New sync profile.3. Press <Yes> to copy settings from an existing profile or <No> to define new settings.4. Define the following:• Sync profile name: set a name for the profile• Applications: set the applications to sync• Connection settings: set options for connecting to the network5. Press <Back> to save your new profile.Synchronise data1. Connect your device to another Bluetooth-enabled wireless device (see "Search for and pair with a Bluetooth-enabled device," X 58).2. Press [ ] → Connectivity → Sync.3. Press <Options> → Synchronise.4. Scroll to a device and press , if necessary.Your device displays a progress meter at the bottom of the screen.After synchronisation is complete, you can press <Options> → View log to view a list of data that was changed.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-66.png)
![646Additional ProgramsLearn to use the Calculator, Converter, Clock, GPS data, and Landmarks.CalculatorTo use the calculator,1. In Standby mode, press [ ] → Organiser → Calculator.2. Use the alphanumeric keys and the navigation key to perform basic mathematical operations.3. When performing calculations, press <Options> to access the following:• Last result: insert the result from the last calculation• Memory: save, recall, or clear the calculator’s temporary memory• Clear screen: clear all calculations on the screenClockIn the Clock application, you can adjust clock settings, set alarms, and create a world clock.Change clock settings1. In Standby mode, press [ ] → Organiser → Clock.Press [ ] to insert a decimal. Press [C] to clear a result. Press [ ] to switch functions.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-67.png)
![65Additional Programs2. Press <Options> → Settings to access the following:• Time: set the current time• Time zone: set your local time zone• Date: enter the current date• Date format: set the date format• Date separator: set a symbol to separate the day, month, and year• Time format: set the time format• Time separator: set a symbol to separate hours and minutes• Clock type: set a style of clock to be shown on the display• Clock alarm tone: set a ringtone for clock alarms• Alarm snooze time: set a snooze duration for clock alarms• Workdays: set the days clock alarms are active• Network operator time: set the mobile network to automatically update your clock3. After changing clock settings, press <Back>.Set a new alarm1. In Standby mode, press [ ] → Organiser → Clock.2. Scroll right to the Alarm view.3. Press <Options> → New alarm.4. Set alarm details.5. Press <Done>.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-68.png)
![Additional Programs66Stop an alarmWhen an alarm sounds, press <Stop> to end the alarm or <Snooze> to repeat the alarm after a specified time. You can delay the alarm (snooze) up to five times.Create a world clockWith a world clock, you can monitor the time in another city or country.To create a world clock,1. In Standby mode, press [ ] → Organiser → Clock.2. Scroll right to the World view.3. Press <Options> → Add city.4. Scroll to a city and press or enter the first few letters of the city name to search the list.5. Repeat steps 3 and 4 to add more cities, if necessary.6. When you are finished adding cities, press <Exit>.ConverterWith Converter, you can convert measurements or currencies from one unit to another. To convert currencies, you must first set a base currency and exchange rate.Your current profile setting will not affect the volume of a clock alarm.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-69.png)
![67Additional ProgramsAdd currencies and exchange rates1. In Standby mode, press [ ] → Organiser → Converter.2. Scroll right until the type shows Currency.3. Press <Options> → Currency rates.4. Scroll to a currency and press <Options> → Rename currency.5. Enter the name of the base currency and press .6. Press <Options> → Set as base currency.7. Press to confirm.To add other currencies and exchange rates,1. Repeat steps 1-4 above.2. Enter the name of a new currency and press .3. Scroll to the new currency and enter the exchange rate.Convert currencies1. In Standby mode, press [ ] → Organiser → Converter.2. Scroll right until the type shows Currency.The value of the base currency is always 1. You must enter exchange rates for other currencies as they relate to one unit of the base currency. Exchange rates change often. To ensure an accurate conversion, you must enter a current exchange rate.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-70.png)
![Additional Programs683. Scroll down to Unit and scroll right to select a currency to convert.4. Scroll down to Amount and enter the amount to convert.5. Scroll down to Unit and scroll right to select a currency to convert to.The device displays the conversion result.Convert measurements1. In Standby mode, press [ ] → Organiser → Converter.2. Scroll right to change the type of measurement.3. Scroll down to Unit and scroll right to change the base unit, if needed.4. Scroll down to amount and enter the base amount.5. Scroll down to Unit and scroll right to change the conversion unit, if needed.The device displays the conversion result.GPS dataYou can view GPS data to help you navigate, show your position, or monitor trip details. Before you can use GPS data, you must activate a positioning method via a Bluetooth wireless connection or a wireless network connection.Activate a positioning method1. In Standby mode, press [ ] → Tools → GPS data.2. Press <Options> → Positioning settings.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-71.png)
![69Additional Programs3. Scroll to a positioning method (Bluetooth GPS or Network-based) and press <Options> → Enable.Navigate with GPS data1. In Standby mode, press [ ] → Tools → GPS data.2. Scroll to Navigation and press .3. Press <Options> → Set destination → Coordinates.4. Enter the latitude and longitude of your destination and press .Your device will display the direction of your destination, your current speed, and the duration of your trip.5. To stop the GPS navigation, press <Options> → Stop navigation.View your current position1. In Standby mode, press [ ] → Tools → GPS data.2. Scroll to Position and press .If you enable Bluetooth GPS, you must pair with a Bluetooth-enabled device (see "Search for and pair with a Bluetooth-enabled device," X 58). Once you activate a positioning method, your device will attempt to open that connection when you launch GPS data.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-72.png)
![Additional Programs70Monitor trip details1. In Standby mode, press [ ] → Tools → GPS data.2. Scroll to Trip distance and press .3. Press <Options> → Start.Your device will track trip details, including distance, time, and speed.4. To stop monitoring trip details, press <Options> → Stop.LandmarksWith Landmarks, you can save your current location or manually enter new locations. To add a landmark,1. In Standby mode, press [ ] → Tools → Landmarks.2. Press <Options> → New landmark → Current position or Enter manually.3. Enter details about the landmark, if necessary.4. When finished entering landmark information, press <Done>.To add your current location automatically, your device must have an active connection.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-73.png)
![717ManagersLearn to manage files, applications, device configurations, activation keys, and connections.File managerWith File manager, you can search for and organise your files or folders.Search for a file or folder1. In Standby mode, press [ ] → Organiser → File manager.2. Press <Options> → Find.3. Scroll to a memory type and press .4. Enter text in the search field and press .5. To open a file or folder from the search results, scroll to the file or folder and press .Create a new folder1. In Standby mode, press [ ] → Organiser → File manager.2. Press <Options> → New folder.Move a file to a folder1. In Standby mode, press [ ] → Organiser → File manager.2. Scroll to a file or folder and press <Options> → Move to folder.3. Scroll to a folder and press .](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-74.png)
![Managers724. If necessary, scroll to a subfolder and press .5. Press .Application managerYour device supports applications made for the Symbian OS and the Java™ platform, Micro Edition (J2ME™). Your device will not support applications made for other operating systems or Java platforms (including PersonalJava™). To download applications to your device, see "Download files from the web," X 57.Install a new application1. In Standby mode, press [ ] → Installations → App. mgr.2. Scroll to an application and press <Options> → Install.3. Follow any onscreen prompts and instructions.Change installation optionsFrom the Application manager menu, press <Options> → Settings to access the following:•Software installation: set to allow or block installationsThe application manager automatically tries to verify an application's digital signatures and certificates during installation and will show a warning if the application does not meet normal security requirements. To protect your device and your data, do not install applications that do not have valid digital signatures or certificates.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-75.png)
![73Managers•Online certificate check: set to check for online certificates when installing applications•Default web address: set a default web address for checking online certificatesRemove an application1. In Standby mode, press [ ] → Installations → App. mgr.2. Scroll to an application and press <Options> → Remove.3. Press <Yes> to confirm.Device managerThis feature is network-dependent and may not be available from your service provider. If available, Device manager allows your service provider to assist you with device configurations. Before you can start a configuration session, you must define a server profile.Define a server profile1. In Standby mode, press [ ] → Tools → Device manager.2. Press <Options> → New server profile.3. Set the following server options according to the instructions provided by your service provider:• Server name: name the server](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-76.png)
![Managers74• Server ID: set the ID of the remote server• Server password: set the password that must be used by the device manager to sync your device• Access point: set an access point• Host address: set the web address of the host server• Port: set a port to use for the device manager• User name: set a user name for this profile• Password: set a user password for this profile• Allow configuration: set to allow the server to configure your device• Auto-accept all requests: set to automatically accept new configuration requests• Network authentication: set to require network authentication4. When you are finished setting the options, press <Back>.Start a configuration session1. In Standby mode, press [ ] → Tools → Device manager.2. Scroll to a server profile and press <Options> → Start configuration.3. Press <Yes> to confirm.4. If required, scroll to an access point and press .](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-77.png)
![75ManagersActivation key managerWhen you download digital content, you may need to purchase an activation key from the website that allows you to access the file.View activation keys1. In Standby mode, press [ ] → Tools → Actv. keys.2. Scroll to a folder and press :• Valid keys: all valid activation keys• Invalid keys: expired activation keys• Not in use: activation keys of media files that are no longer stored on the device3. Scroll to an activation key and press .Restore an expired activation keyWhen your activation key expires, you must purchase additional rights to use the media file. To restore an expired activation key,1. In Standby mode, press [ ] → Tools → Actv. keys.2. Scroll to Invalid keys and press .3. Scroll to an activation key and press <Options> → Restore activation keys.4. Press <Yes> to confirm.5. Follow the onscreen instructions.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-78.png)
![Managers76Memory card managerWith Memory card manager, you can back up and restore data, protect a memory card with a password, or view memory details. Before you can use a memory card for the first time, you must format the card.Format a memory card1. Insert a memory card (see the Quick Start Guide).2. In Standby mode, press [ ] → Organiser → Memory.3. Press <Options> → Format memory card.4. Press <Yes> to confirm.Back up data to a memory card1. In Standby mode, press [ ] → Organiser → Memory.2. Press <Options> → Back up phone memory3. Press <Yes> to confirm.Restore data from a memory card1. In Standby mode, press [ ] → Organiser → Memory.2. Press <Options> → Restore from card.3. Press <Yes> to confirm.Your device supports FAT16 or FAT32 file systems.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-79.png)
![77ManagersProtect a memory card with a password1. In Standby mode, press [ ] → Organiser → Memory.2. Press <Options> → Set password.3. Enter and confirm a password (up to 8 characters).4. To remove the password, press <Options> → Remove password. The device will prompt you to enter and confirm the password again.View memory detailsTo view the used and available memory on your memory card,1. In Standby mode, press [ ] → Organiser → Memory.2. Press <Options> → Memory details.Connection managerWith Connection manager, you can view the details of data connections and close open connections.View connection details1. In Standby mode, press [ ] → Connectivity → Conn. mgr.Devices that do not support this feature, such as personal computers, cannot read the card while the password protection is active. Remove the password protection from the card to use it with those devices.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-80.png)
![Managers782. Scroll to a connection and press <Options> → Details to access the following:• Name: the current access point or modem (if using a dial-up connection)• Bearer: the type of data connection• Status: the connection status• Total: the total amount of data received and sent• Received: the amount of data received• Sent: the amount of data sent• Duration: the length of time the connection has been open• Speed: current upload and download speeds• Acc.pt.: name of the access point in use• Shared: the number of applications using the same connectionClose an open connection1. In Standby mode, press [ ] → Connectivity → Conn. mgr.2. Scroll to a connection and press <Options> → Disconnect.3. Press <Yes> to confirm.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-81.png)
![798SettingsLearn about your device settings. To access your device settings, 1. Press [ ] → Settings.2. Scroll to a category (General, Phone, Connection, or Applications) and press .General settingsPersonalisationControl the appearance and behavior of your display, Standby mode, tones, and language (for Themes settings, see the Quick Start Guide).Display•Brightness - set the brightness of the display•Font size - set the size of the text on the display•Welcome note/logo - set a text note or image that shows when you turn on the device•Backlight on time - set the delay before the backlight dims•Dim time - set the delay before the dimmed backlight turns offStandby mode•Active standby - set to show application shortcuts and calendar events in Standby modeYou can also access some settings from other menus: press <Options> → Settings.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-82.png)
![Settings80•Shortcuts - set the softkey shortcuts for Standby mode•Active standby apps. - set the application shortcuts to show in Standby modeTones•Ringing volume - set the volume for ringtones and message alerts•Message alert tone - set a tone for incoming text or multimedia messages•Calendar alert tone - set a tone for calendar events•Clock alarm tone - set a tone for a clock alarm•Vibrating alert - set a vibrating alert for incoming voice calls and text or multimedia messages•Keypad tones - set the volume for keypad tones•Warning tones - set the device to sound a warning tone (e.g., when the battery is low)Language•Phone language - set a display language (for all menus and applications)•Writing language - set a language for writing messages (for all text editors and dictionaries)•Predictive text - turn Predictive text on or off (for all text editors)Date and timeControl the appearance and behavior of the date, time, and alarms.•Time - set the current time (press [C] to switch between am and pm)•Time zone - set the time zone](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-83.png)
![Settings84Phone settingsCallControl how your device handles calls with caller ID, call waiting, speed dial, and other call settings.•Send my caller ID - set to send your caller ID based on your preferences or network settings•Call waiting - set to alert you of an incoming call while you are on a call•Reject call with SMS - set to send a text message to callers you reject•Message text - set the message to send to rejected callers•Image in video call - set an image to use during a video call•Automatic redial - set to automatically redial an unconnected call•Show call duration - set to show the length of a call•Summary after call - set to show a summary after a call•Speed dialling - set to allow speed dialling•Anykey answer - set to answer a call when you press any key (except [] and [ ]).•Alert during call - set to sound a tone when you receive a message during a call•Side volume key - set [Volume] to mute the ringer or reject calls when pressed during an incoming call•Slide up - set to answer a call when you open the device•Slide down - set to continue or stop an operation when you close the device](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-87.png)
![929TroubleshootingIf you have trouble with your device, try these procedures before you contact a service professional.Contacting a service centreIf you have attempted the troubleshooting solution and are still having problems with your device, make a note of the following information and contact your local dealer or Samsung after-sales service:• Model number(s) of your device• Serial number(s) of your device• A clear description of the problemWhen contacting Samsung, use the contact phone numbers, web addresses, or postal addresses for your country of residence.When you turn on your device, the following messages may appear:Message Try this to solve the problem:Insert SIM cardEnsure that the SIM card is installed correctly.Locked The autolock feature is enabled. To use the device, you must press <Unlock> and enter the code. To disable the autolock feature,1. Press [ ] → Settings → General → Security → Phone and SIM card. 2. Set the Phone autolock period to None.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-95.png)
![93TroubleshootingYour device does not show a signal (no bars next to the network icon)• If you just turned on the device, wait about 2 minutes for your device to find the network and receive a signal.• You may not be able to receive a signal in tunnels or elevators. Move to an open area.• You may be between service areas. You should receive a signal when you enter a service area.You forgot a security, PIN, or PUK codeThe default lock code is 00000000. If you forget or lose this or another code, contact the seller or your service provider.PIN code When using the device for the first time or when the PIN code request is enabled, you must enter the PIN supplied with the SIM card. To disable the PIN code request feature,1. Press [ ] → Settings → General → Security → Phone and SIM card.2. Set the PIN code request to Off.PUK code Your SIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.Message Try this to solve the problem:](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-96.png)
![Troubleshooting94Your display shows white linesThe display may show white lines if you have turned the device on after a long period of disuse or if you removed the battery without first turning off the device. The display should correct itself in a short time.You enter a number, but the call is not dialled• Ensure that you have pressed [ ].• Ensure that you have accessed the right cellular network.• Ensure that you have not set call barring for the phone number.You select a contact to call, but the call is not dialled• Ensure that the correct number is stored in the contact information.• Re-enter and save the number, if necessary.Another caller cannot hear you speaking• Ensure that you are not blocking the built-in microphone.• Move the built-in microphone closer to your mouth.• If using a headset, ensure that it is properly connected.The sound quality of a call is poor• Ensure that you are not blocking the internal antenna on top of the device.• When you are in areas with weak signals, you may lose reception. Move to another area and try again.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-97.png)
![95TroubleshootingThe battery does not charge properly or sometimes your device turns itself off while charging• Disconnect the device from the charger, remove and reinstall the battery, and try charging again.• The battery terminals may be dirty. Wipe both gold-coloured contacts with a clean, soft cloth and try charging the battery again.• If the battery no longer charges completely, dispose of the old battery properly and replace it with a new battery.Your device is hot to the touchWhen you use several applications at once. Your device requires more power and may heat up. This is normal and should not affect your device’s lifespan or performance.Your device prompts you to delete some dataThe available memory is low. Move your data to a memory card or delete old items from applications.An application is frozen (will not respond)1. Press and hold [ ] to open the application list.2. Scroll to the application that is frozen and press [ ].3. Launch the application again.](https://usermanual.wiki/Samsung-Electronics-Co/SGHI560/User-Guide-852883-Page-98.png)
