Samsung Electronics Co SGHT899M Cellular/ PCS GSM/ EDGE/ WCDMA and AWS/ WCDMA/ LTE Phone with WLAN, Bluetooth and RFID User Manual 2
Samsung Electronics Co Ltd Cellular/ PCS GSM/ EDGE/ WCDMA and AWS/ WCDMA/ LTE Phone with WLAN, Bluetooth and RFID Users Manual 2
Contents
- 1. Users Manual 1
- 2. Users Manual 2
- 3. Users Manual 3
Users Manual 2
Media
43
Recording mode
Open the video
player to play videos.
Swtich to still mode.
Switch between
front and rear
camera.
Use other lenses.
Change the camera
settings.
Zooming in and out
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
The zoom in/out effect is not available when using the zoom feature while shooting
video.
Media
44
Configuring settings for Camera
Tap to configure settings for Camera. Not all of the following options are available in both
still camera and video camera modes. The available options vary depending on the mode
used.
•
Focus Range
: Select a focus mode.
Normal (default)
is camera-controlled.
Macro
is for
very close objects.
•
White Balance
: Select an appropriate white balance, so images have a true-to-life colour
range. The settings are designed for specific lighting situations. These settings are similar
to the heat range for white-balance exposure in professional cameras.
•
ISO Gain
: Select an ISO value. This controls camera light sensitivity. It is measured in film-
camera equivalents. Low values are for stationary or brightly-lit objects. Higher values are
for fast-moving or poorly-lit objects.
•
EV
: This determines how much light the camera’s sensor receives. For low-light situations,
use a higher exposure.
•
Photo resolution
/
Video resolution
: Select the resolution option.
Using Bing Vision
Tap
→
Bing Vision
to scan codes to view more information, or to extract text from
documents.
Scanning a code
Aim the rear camera at a code. After the code is scanned automatically, tap the code number
to view information.
Scanning a document
Aim the rear camera at a document, and then tap
scan text
. Select a word, and then tap
translate
to view the definition of the word.
To search the web with a keyword, tap
search
.
Media
45
Photos
Use this application to view images and videos.
Tap
Photos
on the Applications screen.
•
Some file formats are not supported depending on the software installed on the
device.
•
Some files may not play properly depending on how they are encoded.
Viewing images
Launching Photos displays available folders. When another application, such as Email, saves
an image, the download folder is automatically created to contain the image. Select a folder
to open it, and then tap an image to view it in full screen.
Scroll left or right to view the next or previous image.
Zooming in and out
Use one of the following methods to zoom in an image:
•
Double-tap anywhere to zoom in.
•
Spread two fingers apart on any place to zoom in. Pinch to zoom out, or double-tap to
return.
Playing videos
Video files show the icon on the preview. Select a video to watch it, and the
Music+Videos
launches.
Media
46
Editing images
When viewing images, tap and use the following functions:
•
edit
: Edit the image.
•
add to favorites
: Add the image to favourites.
•
save to SkyDrive
: Upload the image to the SkyDrive storage. This feature may be labelled
differently depending on the account settings.
•
apps...
: See image editors downloaded from the
Store
.
Deleting images
Use one of the following methods:
•
In a folder, tap , select images by ticking, and then tap .
•
When viewing an image, tap
→
delete
.
Sharing images
Use one of the following methods:
•
In a folder, tap , select images by ticking, and then tap to send them to others.
•
When viewing an image, tap
→
share...
to send it to others.
Setting as wallpaper for the lock screen
When viewing an image, tap
→
set as lock screen
to set the image as wallpaper for the
lock screen.
Media
47
Live Wallpaper
Use this application to make a slideshow wallpaper for the lock screen.
Tap
Live Wallpaper
on the Applications screen.
Tap
choose picture
, select a folder, select images, and then tap . To take a photo to add it to
the slideshow, tap .
Tap
yes
to set the slideshow as wallpaper.
Photo Editor
Use this application to embellish photos by applying various effects, such as the oil paint
effect.
Tap
Photo Editor
on the Applications screen.
To open an image, select one of the following:
•
: Select from among the images saved in the device.
•
: Take a photo to edit.
Adjust the saturation
or brightness of the
image.
Crop, rotate, or resize
the image.
Apply eects to the
image.
Decorate the image
with frames or
stickers.
Change the image
editor settings.
Undo and redo the
last action.
Save the image.
Discard the current
image and open a
new image.
To finish, tap
→
ok
.
Media
48
Now
Use this application to get weather forecasts, recent news articles, or stock information.
Tap
Now
on the Applications screen.
Viewing weather information
Scroll to
weather
to view the current weather and forecast.
To add the current location, tap
→
Add a city
→
.
To add other locations, tap
→
Add a city
.
To update weather forecast, tap .
Reading news articles
Scroll to
news
to view the news articles. Select an article to read.
To add a news category, tap
→
Add a catogory
.
Viewing stock information
Scroll to
stocks
to view stock information. Select a stock to monitor.
To add a stock item, tap
→
Add a stock
.
Checking currencies
Scroll to
currency
to view currency information. Select a currency to check.
To add a currency, tap
→
Add currency
.
Viewing Tweeter posts
Scroll to
top tweets
to view Twitter posts. Select a post to view.
To add a region to view Twitter posts, tap
→
Add a country
.
49
Application & media stores
Store
Use this application to purchase and download applications and games that are able to run
on the device.
Tap
Store
on the Applications screen.
This application may not be available depending on the region or service provider.
Installing applications
Browse applications by category, or tap to search with a keyword.
Select an application to view information. To download it, tap
install
. If there is a charge for
the application, tap
buy
, and follow on-screen instructions to complete the purchase process.
When a new version is available for any installed application, an update icon appears
at the top of the screen to alert you to the update.
Application & media stores
50
Games
Use this application to purchase and download games.
Tap
Games
on the Applications screen.
This application may not be available depending on the region or service provider.
Scroll to
collection
, and then select a game. To download more games, tap
get more games
.
To access Xbox game services, scroll to
xbox
, and then sign in to your Xbox account.
Music Hub
Use this application to purchase and download songs.
Tap
Music Hub
on the Applications screen.
This application may not be available depending on the region or service provider.
Tap , and then enter a keyword to search for. Select one from the list of search results.
To buy an album, select an album, tap , and then follow on-screen instructions to complete
the purchase process.
51
Utilities
OneNote
Use this application to create a note using images and voice recordings.
Tap
OneNote
on the Applications screen.
Composing notes
Tap , and then enter a note.
To create a task list, tap .
To create a bulleted list, tap .
To insert an image, tap .
To insert a voice recording, tap .
Browsing notes
Browse notes by scrolling up or down.
To search for a note, tap .
To sync notes with Microsoft accounts, tap
→
sync
.
To view the sync status, tap
→
view sync status
.
To delete notes, tap
→
select pages
.
Utilities
52
Viewing a note
Tap the note to open it.
To sync the notes with Microsoft accounts, tap
→
sync
.
To send the note to others, tap
→
share...
To add the note to the Start screen, tap
→
pin to start
.
To delete the note, tap
→
delete
.
To view the sync status, tap
→
view sync status
.
To edit the note, tap the screen.
To play the voice recording, tap .
Utilities
53
Calendar
Use this application to manage events and tasks.
Tap
Calendar
on the Applications screen.
Creating events or tasks
In
day
or
agenda
, tap , and then enter an event with an optional repeat setting. In
to-do
,
tap , and then enter a task with an optional priority setting.
To add an event briefly, tap a time slot.
Enter a title and specify which calendar to use or sync with. Then tap
more details
to add
more details, such as how often the event repeats, or when an advance alert for the event
appears.
Deleting events
Select an event, and then tap .
Utilities
54
Family Story
Use this application to share your stories with people.
Tap
Family Story
on the Applications screen.
Adding members to your family
Tap , and then invite members by phone number, email address, or familiy TV.
Creating stories
Tap , select a story category, enter details, and then tap to share the story.
Viewing stories
In
Cover Story
, select an image.
Tap
Go to story of the day
to view stories by date.
To add a comment on a story, tap
Tap to add comment
.
Utilities
55
MiniDiary
Use this application to create a diary using images, text, and even geolocators.
Tap
MiniDiary
on the Applications screen.
Writing diary
Tap to create a diary entry.
Enter text.
Insert a drawing.
Insert a voice recording.
Select or take an image to add.
Select weather type.
Select a place on the map to
add.
Select or take an image to add.
Change today's date.
Reading diary
Tap an entry to read it.
Scroll left or right to view the previous or next entry.
To search for an entry, tap .
To sort entries by date or location, scroll to
Date
or
Location
.
To send diary to others or share it, tap the entry and then tap .
Utilities
56
Office
Use this application to edit documents in various formats, including spreadsheets and
presentations.
Tap
Office
on the Applications screen.
Creating documents
In
recent
, tap , and then select a document type.
Use the editing toolbar at the bottom of the screen to edit the document.
To finish, tap
→
save
, enter a filename, select a storage to save to, and then tap
save
.
Reading documents
In
places
, tap
phone
or
email
, and then select a file to open.
Downloading documents
Create a SkyDrive or Office 365 account to access online document storage.
In
places
, tap
SkyDrive
or
Office 365
.
To download a document from the website, open the document, tap
→
save as...
, and
then save it to the device.
Utilities
57
Alarms
Use this application to set wake-up calls and alarms for important events.
Tap
Alarms
on the Applications screen.
Turn this alarm on or off.
Setting alarms
Tap , set a time for the alarm to go off, select days for the alarm to repeat, select an alarm
ringtone, and then tap .
Stopping alarms
Tap
dismiss
to stop an alarm. Tap
snooze
to repeat the alarm after a specified length of time.
Deleting alarms
Select an alarm, and then tap .
Utilities
58
Calculator
Use this application for simple or complex calculations.
Tap
Calculator
on the Applications screen.
Rotate the device to landscape orientation to display the scientific calculator.
Wallet
Use this application to add credit or debit card information for mobile payments or manage
the payment history.
Tap
Wallet
on the Applications screen.
Adding credit or debit card information
In
all
, tap , select a card type, and then enter card information.
Adding the purchase history
In
deals
, tap
→
add deal info, and then enter deal information.
Setting a Wallet PIN
Tap
→
settings+PIN
→
drag the
Wallet PIN
switch to the right.
Enter at least four numbers and enter the password again to verify it.
Tick
Use Wallet PIN to protect music, app, and in-app purchases
.
59
Travel & local
Maps
Use this application to pinpoint the location of the device, search for places, or get directions.
Tap
Maps
on the Applications screen.
This application may not be available depending on the region or service provider.
Searching for locations
Tap , enter an address, and then tap . Select a location to view the detailed location
information. To search for nearby locations, tap .
Once the location is found, use the following icons:
•
: Search for nearby places by category.
•
: Get direction for the location.
•
: View current location.
Getting directions for a destination
Tap , enter starting and ending locations, and then tap .
60
Settings
About Settings
Use this application to configure the device, set application options, and add accounts.
Tap
Settings
on the Applications screen.
system
Change the settings for the device’s system.
ringtones+sounds
•
Ringer
: Activate silent mode to mute all sounds, except media sounds and alarm
ringtones.
•
Vibrate
: Set when the device vibrates for notification events.
•
Ringtone
: Select a ringtone to alert you to incoming calls.
•
New text or IM
: Select a ringtone to alert you to incoming text messages or instant
messages.
•
New voicemail
: Select a ringtone to alert you to incoming voicemails.
•
New email
: Select a ringtone to alert you to incoming emails.
•
Play a sound for
: Set the device to sound for various events.
theme
•
Background
: Select a background colour.
•
Accent colour
: Select a colour for the highlight.
Settings
61
email+accounts
Add or view email and SNS accounts.
internet sharing
Use the portable Wi-Fi hotspot to share the device’s mobile network connection with
computers or other devices through the Wi-Fi network.
lock screen
•
Background
: Select an image to display when the screen is locked.
•
Show artist when playing music
: Set to show artist information of the currently-playing
song on the lock screen.
•
Choose an app to show detailed status
: Select an application to display detailed status
on the lock screen.
•
Choose apps to show quick status
: Select applications to display brief status on the lock
screen.
•
Screen times out after
: Set the length of time the device waits before turning off the
display’s backlight.
•
Password
: Set a password to unlock the screen.
WiFi
•
WiFi networking
: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the
Internet or other network devices.
•
advanced
:
–
Notify me when new networks are found
: Set the device to detect open Wi-Fi
networks and alert you when available.
–
Send information about WiFi connections to help discover nearby WiFi
: Set the
device to send information about the current Wi-Fi network to Microsoft.
Settings
62
Bluetooth
Turn the Bluetooth wireless feature on or off.
tap+send
Activate the NFC sharing to send data, such as images, websites, and contacts, to NFC-
enabled devices. When you touch the back of your device to the back of another device, the
selected data is sent to the other device automatically.
flight mode
This disables all wireless functions on your device. You can use only non-network services.
mobile network
•
Data connection
: Use to allow packet switching data networks for network services.
•
Data roaming options
: Use the device to connect to another network when you are
roaming or your home network is not available.
•
Highest connection speed
: Select a speed for connecting to the mobile network.
•
Network selection
: Select a network selection method.
•
add internet apn
: Set up access point names (APNs) for the Internet.
•
add mms apn
: Set up access point names (APNs) for multimedia messages.
•
sim applications
: Access a variety of additional services offered by the service provider.
Depending on your SIM or USIM card, this option may be available but labelled
differently.
Settings
63
children’s corner
Set to limit children’s access to media files or applications.
Activating children’s corner
Drag the
Children’s Corner
switch to the right to activate children’s corner. Select files or
applications to use in children’s corner, and then tap .
Accessing children’s corner
On the Settings screen, tap
launch children’s corner
. You can also scroll left on the lock
screen, and then drag the lock screen wallpaper upwards. When the screen is turned off,
children’s corner is closed.
location
Activate or deactivate the GPS feature.
battery saver
•
Battery Saver
: Activate power-saving mode to reduce battery consumption.
•
advanced
: Select a power level at which the device automatically switches to power-
saving mode.
phone storage
View memory information for your device and memory card, or format a memory card.
Formatting a memory card permanently deletes all data from it.
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default applications occupy part of the
memory.
Settings
64
backup
Set to back up settings and application data to the Microsoft server.
date+time
Access and alter the following settings to control how the device displays the time and date.
If the battery remains fully discharged or removed from the device, the time and date
is reset.
•
24-hour clock
: Display time in 24-hour format.
•
Set automatically
: Automatically update the time when moving across time zones.
•
Time zone
: Select the home time zone.
•
Date
: Set the current date manually.
•
Time
: Set the current time manually.
brightness
•
Automatically adjust
: Set to automatically adjust the brightness of the display.
•
Level
: Set the brightness of the display.
Settings
65
keyboard
Change the settings for text input. Some options may not be available depending on the
selected language.
•
Keyboard
:
–
Suggest text
: Set the device to predict words according to input and display word
suggestions.
–
Highlight misspelled words
: Set the device to automatically highlight misspelt
words.
–
Correct misspelled words
: Set the device to automatically correct misspelt words.
–
Insert a space after selecting a suggestion
: Set the device to insert a space after you
select a word from the suggestions list.
–
Insert a period after double-tapping the SPACEBAR
: Set the device to insert a full
stop when you double-tap the space bar.
–
Capitalise the first letter of a sentence
: Set the device to automatically capitalise
the first character after a final punctuation mark, such as a full stop, question mark, or
exclamation mark.
•
advanced
:
–
reset suggestions
: Delete words added to the suggestions list.
–
Improve suggestions by sending information about my keyboard usage to
Microsoft
: Set the device to send feedback about how you use the keyboard to
Microsoft.
Settings
66
language+region
•
Phone language
: Select a display language for all menus and applications.
•
Country+region
: Select a country or a region for the display format.
•
Region format
: Select a region for the display format. This option affects the time and
date format or units.
•
Browser & search language
: Select a language for web browsing and searching.
easy of access
•
Text size
: Change the font size.
•
High contrast
: Reverse the display colours to improve visibility.
•
Screen magnifier
: Magnify the screen by double-tapping with two fingers.
•
Speech for phone accessibility
: Set the device to read aloud the caller’s name or phone
number when a call comes in.
speech
•
Use Speech when the phone is locked
: Set to activate the voice recogniser feature even
if the device is locked.
•
Play audio confirmations
: Set the device to provide audible confirmation for voice
recognition.
•
Read aloud incoming text messages
: Set the condition for activating the text-to-speech
feature when you have an incoming message.
•
Text to Speech voice
: Select a voice type for the text-to-speech feature.
•
Speech language
: Select a language for the text-to-speech feature.
•
Enable Speech Recognition Service
: Set the speech synthesis engine to be used for
spoken text.
Settings
67
find my phone
Set to allow control of your lost or stolen device remotely via the Internet. To use this feature,
you must sign in to your Microsoft account.
phone update
•
check for updates
: Check for new updates and update device software.
•
Tell me when updates are available for my phone
: Set the device to alert you when new
updates are available.
•
Automatically download updates if my data settings allow it
: Set the device to
automatically update software when new updates are available and the device’s network
settings allow updates.
company apps
Set to allow access to business resources according to the security policy used by your
company. When you set up an account, your company’s IT administrator will be able to
encrypt your USB storage and memory card or delete sensitive data remotely if your device is
lost or stolen.
about
Access device information, or reset settings to the factory default values and delete all data.
feedback
Set the device to send feedback about how you use Windows mobile products.
Settings
68
additional call
•
call forwarding
: Divert incoming calls to another number.
•
call waiting
: Allow incoming call alerts when a call is in progress.
advanced text message
Set to receive cell broadcast messages.
apn
•
Automatic APN
: Set the device to automatically set up access point names (APNs) when
the SIM card is inserted.
•
Active APN
: Select an access point name (APN) to use from the APNs list.
•
edit APN
: Add or edit access point names (APNs).
call blocking
Reject calls from specified phone numbers automatically. Add phone numbers to the reject
list.
contacts import
Import contacts from another device via Bluetooth.
extra settings
•
Use auto display intensity
: Set to save power by adjusting the background colour.
•
Use echo cancellation
: Set to remove echoing to improve audio quality.
•
Audio output mode
: Set to use the dock speaker when the device is connected to a car
or desktop dock.
•
Use key vibration feedback
: Set the device to vibrate when you tap the buttons on the
keypad.
Settings
69
applications
Change the settings for managing applications.
background tasks
View a list of running applications, or set an application to stop running in the background.
games
•
Connect with Xbox
: Set to upload game scores and achievements to Xbox Live.
•
Sync game requests
: Set to pair with other devices automatically for playing multiplayer
games on Xbox LIVE.
•
Show game notifications
: Set the deivce to alert you when you receive notifications
from Xbox LIVE.
Internet Explorer
•
Website preference
: Select a display mode for the web browser.
•
Use address bar button for
: Select a function to launch with the address bar button.
•
delete history
: Delete the data, files, and history that have been saved while you were
browsing the Internet.
•
advanced settings:
Configure advanced settings for the web browser.
maps
•
Use my location
: Set to use the location information for better search results.
•
download maps
: Download the map to view it offline.
•
check for updates
: Check for map updates.
•
delete history
: Delete the data and history that have been saved while you were
searching for locations.
Settings
70
messaging
•
Text message backup
: Set to back up text messages to the Microsoft account.
•
Use my location
: Set to attach a GPS location tag to messages.
•
SMS delivery confirmation
: Set the network to inform you when your text messages are
delivered.
•
MMS delivery confirmation
: Set the network to inform you when your multimedia
messages are delivered.
•
Send MMS acknowledgement
: Set the network to inform senders when you receive
multimedia messages from them.
•
Group text
: Set to group messages into threads.
•
Automatically download MMS
: Set to automatically download your multimedia
messages to the device when they arrive at the message server.
•
add mms apn
: Set up access point names (APNs) for multimedia messages.
music+videos
•
Connect with Xbox Music
: Set to synchronise music files with Xbox Music.
•
Xbox Music cloud collection
: Set to automatically download the Xbox music collection.
•
suggestions
: Set the device to suggest more applications from the Microsoft server.
Settings
71
Office
•
User name
: Enter a user name to identify yourself on memos in documents.
•
Open SharePoint links in the Office hub
: Set to open SharePoint links in Office.
•
reset Office
: Reset Office to the factory default values.
people
•
import SIM contacts
: Import contacts from the SIM or USIM card.
•
filter my contact list
: Select a filter for contacts displayed in the contacts list.
•
Hide posts from the contacts I’ve filtered
: Set to show social network posts only from
the contacts that are allowed in the contacts list.
•
Sort list by
: Set how to sort the contacts list.
•
Display names by
: Set how to display contact names.
•
Use my location
: Set to use the location information for better search results.
•
Save check-in searches and locations with my Microsoft account to improve search
results
: Set to save the check-in searches and locations for your Microsoft account.
•
accounts
: Add, sync, or delete web accounts.
phone
•
Voicemail number
: Enter the number to access the voicemail service. Obtain this
number from the service provider.
•
Call forwarding
: Divert incoming calls to another number.
•
International assist
: Activate or deactivate international assistance to automatically
correct some common mistakes in international calls or calls while you are roaming.
•
SIM security
: Activate or deactivate the PIN lock feature to require the PIN before you use
the device or access SIM data.
Settings
72
photos+camera
•
Tap screen to take pictures and videos
: Set to tap the touch screen to take a photo and
video.
•
Press and hold camera button to wake up the phone
: Set to turn on the touch screen
by pressing the Camera button.
•
Prevent accidental camera launch when phone is locked
: Set not to turn on the camera
by pressing the Camera button when the device is locked.
•
Include location info in pictures I take
: Attach a GPS location tag to the photos.
•
To improve GPS signals, avoid shooting in locations where the signal may be
obstructed, such as between buildings or in low-lying areas, or in poor weather
conditions.
•
Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the GPS tag setting.
•
Auto upload
: Set to automatically upload taken photos and videos to the SkyDrive
storage or send them to other applications.
•
reset camera
: Reset camera settings.
Settings
73
search
This feature may not be available depending on the region or service provider.
•
Use my location
: Set to use the location information for better search results.
•
Send location information for Microsoft Tags
: Set to use your location information for
Microsoft Tags.
•
SafeSearch
: Set the device to filter explicit text and images from search results.
•
Allow search button from lock screen
: Set to use even if the device is locked.
•
Get suggestions from Bing as I type
: Set to show suggestions when you enter a
keyword.
•
Allow Microsoft to store and use images from vision searches
: Set to allow Microsoft to
save and use images from your device for Bing Vision searches.
•
suggestions
: Set the device to suggest more applications from the Microsoft server.
•
delete history
: Clear the search history.
store
•
PIN
: Activate the PIN lock feature to require the PIN before making a purchase.
•
suggestions
: Set the device to suggest more applications from the Microsoft server.
wallet
Activate the PIN lock feature to require a PIN when using Wallet.
74
Troubleshooting
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the SIM security menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again.
•
You cannot access some options without a subscription. Contact your service provider for
more details.
The touch screen responds slowly or improperly
If your device has a touch screen and the touch screen is not responding properly, try the
following:
•
Remove any protective covers from the touch screen. Protective covers may prevent the
device from recognising your inputs and are not recommended for touch screen devices.
•
Ensure that your hands are clean and dry when tapping the touch screen.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is upgraded to the latest version.
•
If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.
Troubleshooting
75
Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain
functionality. If your device is frozen and unresponsive, press and hold the Power button for
10-13 seconds. The device reboots automatically.
If this does not solve the problem, perform a factory data reset. On the Applications screen,
tap
Settings
→
system
→
about
→
reset your phone
→
yes
→
yes
.
Calls are being dropped
When you are in areas with weak signals or poor reception, you may lose your connection to
the network. Move to another area and try again.
Outgoing calls are not connected
•
Ensure that you have pressed the Dial key.
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialling.
Incoming calls are not connected
•
Ensure that your device is turned on.
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using a headset, ensure that it is properly connected.
Troubleshooting
76
Audio quality is poor
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again.
When dialling from contacts, the call is not connected
•
Ensure that the correct number is stored in the contact list.
•
Re-enter and save the number, if necessary.
•
Ensure that you have not set call barring for the contact’s phone number.
The device beeps and the battery icon is empty
Your battery is low. Recharge or replace the battery to continue using the device.
The battery does not charge properly or the device turns off
•
The battery terminals may be dirty. Wipe both gold-coloured contacts with a clean, soft
cloth and try charging the battery again.
•
If the battery no longer charges completely, dispose of the old battery properly
and replace it with a new battery (refer to your local ordinances for proper disposal
instructions).
Your device is hot to the touch
When you use applications that require more power or use applications on your device for an
extended period of time, your device may feel hot to the touch. This is normal and should not
affect your device’s lifespan or performance.
Troubleshooting
77
Error messages appear when launching the camera
Your Samsung device must have sufficient available memory and battery power to operate
the camera application. If you receive error messages when launching the camera, try the
following:
•
Charge the battery or replace it with a battery that is fully charged.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera application after trying
these tips, contact a Samsung Service Centre.
Error messages appear when opening music files
Some music files may not play on your Samsung device for a variety of reasons. If you receive
error messages when opening music files on your device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that your device supports the file type.
Troubleshooting
78
Another Bluetooth device is not located
•
Ensure that the Bluetooth wireless feature is activated on your device.
•
Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to, if necessary.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper drivers installed and updated on your computer.
•
If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
•
Ensure that you have Samsung Kies 2.0 or Windows Media Player 10 or higher installed
on your computer.
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.