Samsung Electronics Co SLC2670FW Printer User Manual

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Document ID	2300325
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Document Description	Users Manual 2
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Document Type	User Manual
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Date Submitted	2014-06-19 00:00:00
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Creation Date	2017-10-22 08:20:38
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Available maintenance parts
You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems
resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the
model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase
maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the Samsung Printer Status
program. Or if your machine supports display screen, a message is displayed in the display screen. The replacement period varies based on the operating system
used, computing performance, application software, connecting method, paper type, paper size, and job complexity.
3. Maintenance
81
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature
and humidity. Samsung suggests users follow these recommendations to
ensure optimal performance, highest quality, and longest life from your new
Samsung toner cartridge.
Store the cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner
cartridge should remain in its original and unopened package until installation
– if original packaging is not available, cover the top opening of the cartridge
with paper and store in a dark cabinet.
Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed
from the printer, follow the instructions below to store the toner cartridge
properly.
•
Store the cartridge inside the protective bag from the original package.
•
Store lying flat (not standing on end) with the same side facing up as if it
were installed in the machine.
•
Do not store consumables in any of the following conditions:
Temperature greater than 40°C (104°F).
Humidity range less than 20% or greater than 80%.
An environment with extreme changes in humidity or temperature.
Direct sunlight or room light.
Dusty places.
A car for a long period of time.
An environment where corrosive gases are present.
An environment with salty air.
Handling instructions
•
Do not touch the surface of the photoconductive drum in the cartridge.
•
Do not expose the cartridge to unnecessary vibrations or shock.
•
Never manually rotate the drum, especially in the reverse direction; this can
cause internal damage and toner spillage.
Toner cartridge usage
Samsung Electronics does not recommend or approve the use of non-Samsung
brand toner cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.
Samsung’s printer warranty does not cover damage to the machine caused
by the use of refilled, remanufactured, or non-Samsung brand toner
cartridges.
3. Maintenance
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Storing the toner cartridge
Estimated cartridge life
Estimated cartridge life (the life of the toner cartridge yield) depends on the
amount of toner that print jobs require. The actual print yield may vary
depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.
3. Maintenance
83
Redistributing toner
When the toner cartridge is near the end of its life:
•
White streaks or light printing occurs and/or density varies from side to side.
•
The Status LED blinks red. The toner-related message saying that the toner is low may appear on the display.
•
The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung Printer
Status" on page 308).
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner.
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
3. Maintenance
84
Redistributing toner
3. Maintenance
85
Replacing the toner cartridge
Click this link to open an animation about replacing a toner cartridge.
The machine uses four colors and has a different toner cartridge for each one: yellow (Y), magenta (M), cyan (C), and black (K).
•
The status LED and the toner-related message on the display indicate when each individual toner cartridge should be replaced.
•
The computer’s Samsung Printing Status Program window appears on the computer telling you which color cartridge is empty on toner (see "Using Samsung
Printer Status" on page 308).
Check the type of the toner cartridge for your machine (see "Available consumables" on page 78).
• Shake the toner cartridge thoroughly, it will increase the initial print quality.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
3. Maintenance
86
Replacing the toner cartridge
3. Maintenance
87
Replacing the toner cartridge
3. Maintenance
88
Replacing the waste toner container
When the life span of the waste toner container has expired, waste toner container-related message appears on the screen display of the control panel, indicating
the waste toner container needs to be replaced. Check the waste toner container for your machine (see "Available consumables" on page 78).
• Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems
occur.
• When you pull out the waste toner container out of the machine, move the container carefully not to drop it from your hands.
• Make sure that you lay the waste toner container on a flat surface so that the toner does not spill.
Do not tilt or turn over the container.
3. Maintenance
89
Replacing the waste toner container
3. Maintenance
90
Installing accessories
Precautions
•
Disconnect the power cord
Never remove the control board cover while the power is turned on.
To avoid the possibility of an electrical shock, always disconnect the power
cord when installing or removing ANY internal or external accessories.
•
Discharge static electricity
The control board and internal accessories (network interface card or
memory module) are sensitive to static electricity. Before installing or
removing any internal accessories, discharge static electricity from your
body by touching something metal, such as the metal back plate on any
device plugged into a grounded power source. If you walk around before
finishing the installation, repeat this procedure to discharge any static
electricity again.
Setting Device Options
When you install the optional devices such as optional tray, memory, etc, this
machine automatically detects and sets the optional devices. If you cannot use
the optional devices you installed in this driver, you can set the optional devices
in Device Options.
Click the Windows Start menu.
•
When installing accessories, the battery inside the machine is a service
component. Do not change it by yourself. There is a risk of an explosion if
battery is replaced by an incorrect type. Dispose used batteries according to
the instructions.
For Windows 8, from Charms, select Search > Settings.
For Windows XP/2003, select Printers and Faxes.
•
For Windows 2008/Vista, select Control Panel > Hardware and
Sound > Printers.
•
For Windows 7, select Control Panel > Hardware and Sound >
Devices and Printers.
•
For Windows 8, search for Devices and Printers.
•
For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
Right-click your machine.
For Windows XP/2003/2008/Vista, press Properties.
For Windows 7, For Windows 8, and Windows Server 2008 R2, from
context menus, select the Printer properties.
3. Maintenance
91
Installing accessories
•
If Printer properties item has ൘ mark, you can select other printer drivers
connected with selected printer.
Select Device Options.
The Properties window may differ depending on the driver or operating
system you are using.
•
Tray Options: Select the optional tray you installed. You can select
the tray.
•
Storage Options: Select the optional memory you installed. If this
feature is checked, you can select the Print Mode.
•
Printer Configuration: Select the printer language for the print job.
•
Administrator Settings: You can select the Printer Status and EMF
Spooling.
User permission: If you check this option, only users with user
permission can start a print job.
Group permission: If you check this option, only groups with
group permission can start a print job.
If you want to encrypt job accounting password, check Job Accounting
Password Encryption.
Select the appropriate option.
Some menus may not appear in the display depending on options or
models. if so, it is not applicable to your machine.
Admin Job Accounting: Allows you to associate user and account
identification information with each document you print.
•
Custom Paper Size Settings: You can specify custom paper size.
Click OK until you exit the Properties or Printer properties window.
3. Maintenance
92
Installing accessories
Upgrading a memory module
Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. We recommend the use of only genuine
Samsung DIMM's. You may void your warranty if it is determined that your machine problem is being caused by third party DIMM's.
The order information is provided for optional accessories (see "Available accessories" on page 80).
After installing the optional memory, you can use the advanced printing features, such as proofing a job and specifying of printing a secure print job in the printer
properties window. You can control the active job queue and file policy in Job Manage. menu (see "Using optional device features" on page 292).
3. Maintenance
93
Installing accessories
3. Maintenance
94
Monitoring the supplies life
If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if
necessary.
• Accessing menus may differ from model to model (see "Menu overview" on page 30).
• Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine.
• It may be necessary to press OK to navigate to lower-level menus for some models.
Select
(Menu) > System Setup > Maintenance > Supplies Life on the control panel.
Or select Setup > Machine Setup > Next > Report > Supplies Information on the touch screen.
Select the option you want and press OK.
Press
(Stop/Clear) button or home(
) icon to return to ready mode.
3. Maintenance
95
Setting the toner low alert
If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not
this message or LED appears.
• Accessing menus may differ from model to model (see "Menu overview" on page 30).
• It may be necessary to press OK to navigate to lower-level menus for some models.
• You can set the machine’s settings by using the Device Settings in 6DPVXQJ(DV\3ULQWHU0DQDJHUprogram.
- For Windows and Mac users, you set from Samsung Easy Printer Manager!
page 307.
Select
(Switch to advanced mode)!Device Settings, see "Device Settings" on
(Menu) > System Setup > Maintenance > TonerLow Alert on the control panel.
Or select Setup > Machine Setup > Next > Initial Setup > Toner Status Alert on the touch screen.
On the touch screen model, you can set the toner's Warning Level for the toner low error in the Toner Status Alert option. Warning Level means the remaining
amount of toner (%) in the toner cartridge.
Select the option you want.
Press OK to save the selection.
3. Maintenance
96
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.
• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
Cleaning the outside
Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
3. Maintenance
97
Cleaning the machine
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
• Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such
as benzene or thinner. Printing quality problems can occur and cause damage to the machine.
• Use a dry lint-free cloth to clean the machine.
• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
3. Maintenance
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Cleaning the machine
3. Maintenance
99
Cleaning the machine
Cleaning the pickup roller
• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
3. Maintenance
100
Cleaning the machine
10
Cleaning the scan unit
Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed.
• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
Slightly dampen a soft, lint-free cloth or paper towel with water.
Lift and open the scanner lid.
3. Maintenance
101
Cleaning the machine
Wipe the surface of the scanner until it is clean and dry.
Scanner lid
Scanner glass
Document feeder glass
White bar
Close the scanner lid.
3. Maintenance
102
Tips for moving & storing your machine
•
When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
•
When moving the machine, make sure at least two people are holding the machine securely.
3. Maintenance
103
4. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Tips for avoiding paper jams
105
• Clearing original document jams
106
• Clearing paper jams
111
• Understanding the status LED
120
• Understanding display messages
122
This chapter gives helpful information for what to do if you encounter an error. If your machine
has a display screen, check the message on the display screen first to solve the error.
If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting
chapter in the Advanced Guide (see "Troubleshooting" on page 316).
If you cannot find a solution in the User's Guide or the problem persists, call for service.
Tips for avoiding paper jams
By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
•
Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 39).
•
Do not remove paper from the tray while your machine is printing.
•
Flex, fan, and straighten paper before loading.
•
Do not use creased, damp, or highly curled paper.
•
Do not mix paper type and size in a tray.
•
Use only recommended print media (see "Print media specifications" on page 131).
4. Troubleshooting
105

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