Samsung Electronics Co SMC9000 GSM/WCDMA/LTE Phone + BT/BLE, DTS/UNII a/b/g/n/ac, ANT+ and NFC User Manual 20161005 v1 07 A3LSMC9000 1006
Samsung Electronics Co Ltd GSM/WCDMA/LTE Phone + BT/BLE, DTS/UNII a/b/g/n/ac, ANT+ and NFC 20161005 v1 07 A3LSMC9000 1006
User Manual_20161005_v1 - 07.[A3LSMC9000]User Manual_1006
2
Table of Contents
Basics
4 Read me first
5 Package contents
6 Device layout
8 Battery
13 SIM or USIM card
17 Memory card (microSD card)
19 USB connector
20 Turning the device on and off
21 Touchscreen
23 Home screen
27 Lock screen
28 Always On Display
30 Notification panel
32 Entering text
34 Screen capture
35 Opening apps
35 Secure Folder
39 Multi window
43 Samsung account
44 Transferring data from your previous
device
47 Device and data management
50 Quick connect
52 Sharing features
53 Emergency mode
Applications
54 Installing or uninstalling apps
55 Phone
59 Contacts
62 Messages
64 Internet
66 Email
67 Camera
78 Gallery
83 Smart Manager
86 Samsung Pay
89 Samsung Members
91 Game Launcher
94 Samsung Notes
95 Calendar
96 S Health
99 S Voice
100 S Assistant
101 Samsung MILK Music
103 Samsung Video
103 Voice Recorder
105 My Files
106 Clock
107 Calculator
108 Radio
109 Samsung Themes
109 S Roaming
Table of Contents
3
Settings
111 Introduction
111 Connections
123 Sounds and vibration
124 Notifications
124 Display
126 Wallpapers and themes
127 Advanced features
129 Applications
130 Lock screen and security
134 Cloud and accounts
136 Accessibility
137 General management
138 Software update
138 User manual
138 About device
Appendix
139 Troubleshooting
145 Notices
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the WLAN feature.
•
If you have questions about an app provided with the device, contact a Samsung Service
Centre. For user-installed apps, contact service providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, tap
Settings
→
About device
→
Battery info
.
Basics
5
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Package contents
Check the product box for the following items:
•
Device
•
Quick start guide
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Basics
6
Device layout
Touchscreen
Microphone
Front camera
Headset jack
Speaker
Home key (Fingerprint
recognition sensor)
Recents key
Microphone
Multipurpose jack
(USB Type-C)
Power key
Proximity/Light sensor
Speaker
Back key
SIM card tray
Memory card tray
Volume key
GPS antenna
NFC antenna
Main antenna
Flash
Rear camera
Basics
7
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Keys
Key Function
Power
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Recents
•
Tap to open the list of recent apps.
•
Tap and hold to launch the split screen view.
Home
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch a preset app.
Back
•
Tap to return to the previous screen.
Volume
•
Press to adjust the device volume.
Basics
8
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
1 Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable
into the multipurpose jack.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
2 Plug the USB power adaptor into an electric socket.
Basics
9
3 After fully charging, disconnect the device from the charger. First unplug the charger
from the device, and then unplug it from the electric socket.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
Charging with a Micro USB cable
Connect the Micro USB connector to charge the battery with a Micro USB cable.
Do not plug a Micro USB cable into your device’s multipurpose jack. Doing so may
damage the device and the cable.
The Micro USB connector is used for charging the battery and connecting to a
computer.
Basics
10
Charging other devices
Use the USB connector to charge another mobile device with your device’s battery.
Plug the USB connector into your device’s multipurpose jack, and connect your device and
the other device via the other device’s USB cable.
When charging starts, the battery charging icon will appear on the other device’s screen.
Your device The other
device
USB Connector
The other device's
USB cable
The app selection pop-up window that appears on your device is for data transfer. Do
not select an app from the pop-up window.
Viewing the remaining charging time
While charging, open the Home screen and tap 实用工具
→
Smart Manager
→
Battery
.
The actual charging time may vary depending on the status of your device and the
charging conditions. The remaining charging time may not be displayed when you
charge the device in very cold or very hot conditions.
Basics
11
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the Smart manager.
•
When you are not using the device, switch to sleep mode by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the WLAN feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced, such as emails.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Basics
12
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.
About Fast charging
•
Fast charging uses battery charging technology that charges the battery faster by
increasing the charging power. The device supports Samsung’s Adaptive fast charging
feature and Qualcomm Quick Charge 2.0.
•
To use Fast charging on your device, connect it to a battery charger that supports
Adaptive fast charging or Quick Charge 2.0.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
While charging the battery when the device is turned off, the icon appears on the screen.
If the fast charging feature is not activated, on the Home screen, tap 实用工具
→
Smart
Manager
→
Battery
→
→
Advanced settings
, and then tap the
Fast cable charging
switch to activate it.
•
You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
•
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.
Power saving mode
Activate power saving mode to extend the battery’s usage time.
1 On the Home screen, tap 实用工具
→
Smart Manager
→
Battery
→
MID
.
2 Tap
CUSTOMIZE
to change the power saving settings before entering power saving
mode.
3 Tap
APPLY
.
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13
Maximum power saving mode
In maximum power saving mode, the device decreases battery consumption by applying the
dark theme and limiting the apps and features available. Network connections, except for the
mobile network, will be deactivated.
1 On the Home screen, tap 实用工具
→
Smart Manager
→
Battery
→
MAX
.
2 Tap
CUSTOMIZE
to change the power saving settings before entering maximum power
saving mode.
3 Tap
APPLY
.
After entering maximum power saving mode, on the Home screen, tap and select an app
to use. To remove apps, tap
→
Edit
and select an app with .
To deactivate maximum power saving mode, tap
→
Disable Maximum power saving
mode
.
The estimated battery usage time may vary depending on your device settings and
operating conditions.
SIM or USIM card
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
•
Dual SIM models
: In some areas, data transfer speeds may be slower if two SIM
cards are inserted in the device than when one SIM card is inserted.
•
Some LTE services may not be available depending on the service provider. For
more information about service availability, contact your service provider.
Basics
14
1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the SIM card tray gently from the SIM card tray slot.
3 Place the SIM or USIM card on the SIM card tray with the gold-coloured contacts facing
downwards.
Place the primary SIM or USIM card on the SIM card tray 1 ( 1 ) and the secondary SIM or
USIM card on the SIM card tray 2 ( 2 ).
Basics
15
•
The phone cannot support two CDMA cards at the same time in China.
•
When you insert the China Telecom (CTC) card and your other service provider’s
SIM card on your device, the CTC card will automatically connect to a 4G network
and the other SIM card will connect to a 2G network. If you use your other SIM card
for a 4G network, your CTC card will be connected to a 2G network.
4 Gently press the SIM or USIM card into the tray to secure it.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
5 Insert the SIM card tray back into the SIM card tray slot.
•
Carefully insert the SIM card tray to prevent the SIM cards from leaving or falling
out of the tray.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the SIM or USIM card
1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
2 Pull out the SIM card tray gently from the SIM card tray slot.
3 Remove the SIM or USIM card.
4 Insert the SIM card tray back into the SIM card tray slot.
Basics
16
Using dual SIM or USIM cards
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
On the Home screen, tap
Settings
→
Connections
→
SIM card manager
. Select a SIM or
USIM card and tap the switch to activate it.
If both cards are activated, you can receive calls and messages on each card. While
you are on a call on one card, you can answer a new call on the other card. These
situations apply to voice calls only.
Customising SIM or USIM cards
On the Home screen, tap
Settings
→
Connections
→
SIM card manager
and select a SIM or
USIM card to access the following options:
•
Icon
: Change the icon of the SIM or USIM card.
•
Name
: Change the display name of the SIM or USIM card.
•
Network mode
: Select a network type to use with the SIM or USIM card.
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
On the Home screen, tap
Settings
→
Connections
→
SIM card manager
and set the feature
preferences for your cards in
Preferred SIM card
.
Basics
17
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device asks to reformat the
memory card.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
Basics
18
1 Insert the ejection pin into the hole on the memory card tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the memory card tray gently from the memory card tray slot.
3 Place a memory card on the memory card tray with the gold-coloured contacts facing
downwards.
4 Gently press the memory card into the tray to secure it.
5 Insert the memory card tray back into the memory card tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
On the Home screen, tap 实用工具
→
Smart Manager
→
Storage
→
→
Storage settings
→
SD card
→
Unmount
.
1 Insert the ejection pin into the hole on the memory card tray to loosen the tray.
2 Pull out the memory card tray gently from the memory card tray slot.
3 Remove the memory card.
4 Insert the memory card tray back into the memory card tray slot.
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
Basics
19
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Home screen, tap 实用工具
→
Smart Manager
→
Storage
→
→
Storage settings
→
SD card
→
Format
→
FORMAT
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
USB connector
With the supplied USB connector (On-The-Go Adaptor), you can transfer data from other
mobile devices or connect USB peripheral devices, such as a mouse and keyboard, to your
device.
Use only the USB connector supplied with the device.
Transferring data from your previous device
You can connect your previous device to your device with the USB connector and a USB cable
to easily and quickly transfer data. Refer to Transferring data via a USB connection for more
information.
USB Connector
Your devicePrevious device
The previous device's
USB cable
Basics
20
Connecting a USB peripheral device
Connect the USB peripheral device to the USB connector and plug the USB connector into
the multipurpose jack of your device.
Some USB peripheral devices may not be compatible with your device.
USB flash drive
USB flash drive connection Mouse/Keyboard connection
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Power off
.
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Restarting the device
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Volume Down button
Power button
Basics
21
Touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
It is recommended to use fingers when you use the touchscreen.
Tapping
To open an app, to select a menu item, to press an on-screen button, or to enter a character
using the keyboard on the screen, tap it with your finger.
Tapping and holding
Tap and hold an item or the screen for more than 2 seconds to access available options.
Basics
22
Dragging
To move an item, tap and hold it and drag it to the target position.
Double-tapping
Double-tap on a webpage or image to zoom in. Double-tap again to return.
Swiping
Swipe to the left or right on the Home screen to view other panels. Swipe upwards or
downwards to scroll through a webpage or a list of items, such as contacts.
Basics
23
Spreading and pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
Home screen
Home screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, icons for all apps, and more.
To view other panels, swipe to the left or right, or tap one of the screen indicators at the
bottom of the screen.
A widget
An app
Screen indicators
Launch Samsung Pay.
Favourite apps
Basics
24
Home screen options
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the available options. Customise the Home screen by adding, deleting, or rearranging Home
screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen,
and more.
•
Wallpapers and themes
: Change the device’s wallpaper, theme, or icons.
•
Widgets
: Add widgets to the Home screen. Widgets are small apps that launch specific
app functions to provide information and convenient access on your Home screen.
•
Home screen settings
: Change the size of the grid to display more or less items on the
Home screen. You can display apps on the Home screen or on a separate Apps screen.
Moving items
Tap and hold an item on the Home screen, and then drag it to a new location.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
To move the item to another panel, drag it to the side of the screen.
To move an item more easily, tap and hold an item, and drag it to
Move apps
at the top of the
screen. The item will move to the panel at the top of the screen. Swipe to the left or right to
move to another panel and drag the item to a new location.
Basics
25
Removing items
Tap and hold an item, and then drag it to
Disable
at the top of the screen.
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
1 On the Home screen, tap and hold an app, and then drag it over another app.
2 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created.
3 Tap
Enter folder name
and enter a folder name.
To change the folder colour, tap .
To add more apps to the folder, tap
ADD
, tick the apps, and then tap
ADD
. You can also
add an app by dragging it to the folder on the Home screen.
To move apps from a folder to the Home screen, tap the folder, and then drag an app to the
Home screen.
Managing panels
On the Home screen, tap and hold an empty area to add, move, or remove a panel.
To add a panel, swipe to the left, and then tap .
To move a panel, tap and hold a panel preview, and then drag it to a new location.
To remove a panel, tap and hold a panel preview, and then drag it to
Remove
at the top of
the screen.
To set a panel as the main Home screen, tap .
Basics
26
Aligning items
You can organise items on the Home screen when they are scattered on the screen.
On the Home screen, tap and hold an empty area, and then tap
ALIGN ITEMS
. Your icons will
be aligned and straightened.
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon Meaning
No signal
/ Signal strength
/ Currently accessing SIM or USIM card
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/ LTE network connected
WLAN connected
Bluetooth feature activated
GPS activated
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
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27
Icon Meaning
Flight mode activated
Error occurred or caution required
Battery power level
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
The screen is locked with
Swipe
, the default screen lock method.
Press the Power key or the Home key and swipe in any direction to unlock the screen.
To change the screen lock method, on the Home screen, tap
Settings
→
Lock screen and
security
→
Screen lock type
, and then select a method.
When you set a pattern, PIN, password, or fingerprint for the screen lock method, you can
protect your personal information by preventing others from accessing your device. After
setting the screen lock method, the device will require an unlock code whenever unlocking it.
•
Swipe
: Swipe in any direction on the screen to unlock it.
•
Pattern
: Draw a pattern with four or more dots to unlock the screen.
•
PIN
: Enter a PIN with at least four numbers to unlock the screen.
•
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
•
None
: Do not set a screen lock method.
Basics
28
•
Fingerprints
: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
•
If the unlock code is forgotten, take the device to a Samsung Service Centre to
reset it.
•
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. On the Home screen,
tap
Settings
→
Lock screen and security
→
Secure lock settings
and tap the
Auto factory reset
switch to activate it.
Always On Display
You can set the device to display information, such as a clock, calendar, or image, on the
screen when it is turned off.
1 On the Home screen, tap
Settings
→
Display
→
Always On Display
and tap the switch
to activate it.
2 Tap
Layouts
→
Content to show
and select an item to display.
•
Clock
: Select a clock style and a background image.
•
Calendar
: Select a calendar style.
•
Image
: Select an image to display on the screen when it is turned off.
When you select
Clock
or
Calendar
, you can set to display notification icons as well. Tap
the
Show notifications
switch to activate it.
When the screen is off, the device will display the selected information.
•
This feature will be deactivated when the battery power drops below 5 %.
•
When the night clock is active, you cannot use the Always On Display feature.
Basics
29
Setting the schedule for the Always On Display feature
On the Home screen, tap
Settings
→
Display
→
Always On Display
and tap the
Show
always
switch to deactivate it. Then, tap
Set schedule
and set the start time and end time.
Opening notifications when the screen is off
When you receive message, missed call, or app notifications, notification icons will appear on
the screen even when it is turned off. Double-tap a notification icon with your finger to view
its notification.
•
If the screen is locked, you must unlock it to view notifications.
•
You can open a pinned memo by double-tapping with your finger without
turning on the screen.
Controlling music playback when the screen is off
You can control music playback when the screen is off, without turning on the screen.
Double-tap the title of the currently playing song with your finger. The music controller will
appear. Double-tap the icons to control the playback.
Basics
30
Notification panel
Using the notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
You can use the following functions on the notification panel.
Tap a notification and perform
various actions.
Clear all notifications.
Launch Settings.
Block notifications from apps.
Quick setting buttons
SIM and USIM card feature
preferences. Tap to access the
SIM card manager.
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31
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To view more detailed settings, tap the text under each button.
To rearrange buttons, tap and hold a quick setting button until all the quick setting buttons
are displayed. Then, tap and hold a button, and then drag it to another location.
Finder
Search for a variety of content with a keyword or search for nearby devices.
Searching for content or nearby devices
Open the notification panel, swipe downwards on the notification panel, and then tap
Search
phone and scan for nearby devices
.
Enter a keyword in the search field or tap and say a keyword.
To get more refined results, tap
Filter
under the search field, and then select filter details.
To search for nearby devices, tap
Scan for nearby devices
. Refer to Quick connect for more
information.
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Setting search categories
You can set search categories to search for content in specific search fields.
Tap
→
Settings
→
Select search locations
and select categories.
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create memos, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter punctuation marks.
Enter numbers. Change the input language.
Enter a space.
Hide the keyboard.Additional keyboard functions
Changing the input language
Tap the input language key to switch between the input languages. Tap
→
Languages
and types
→
Add input languages
, and then select the languages to use.
Changing the keyboard layout
Tap
→
Languages and types
, select a language, and then select a keyboard layout to use.
On
Pinyin 3 x 4 keyboard
, a key has three or four characters. To enter a character, tap
the corresponding key repeatedly until the desired character appears.
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Additional keyboard functions
•
: Add an item from the clipboard.
•
→
PY. QWERTY
: Switch to the qwerty keyboard.
•
→
PINYIN 3 x 4
: Switch to pinyin mode. To enter a character, tap the corresponding
key repeatedly until the desired character appears.
•
→
SHUANGPIN
: Switch to shuangpin mode. To view the character input map, tap
→
Chinese input options
→
ShuangPin keyboard
.
•
→
WUBI
: Switch to wubi mode.
•
→
STROKE
: Switch to stroke mode. Tap stroke keys to enter a character. Tap when
you are unsure about which stroke to enter.
•
→
HALF-SCREEN HANDWRITING
or
FULL-SCREEN HANDWRITING
: Switch to
handwriting mode.
•
: Enter text by voice.
Start or pause entering text by
voice.
Change the input language.
Switch to the standard keyboard.
Enter punctuation marks.
•
: Enter emoticons.
•
: Enter kaomojis.
•
: Open the text editing panel.
•
: Change the keyboard settings.
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap
Select all
to select all text.
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34
3 Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
Dictionary
Look up definitions for words while using certain features, such as when browsing webpages.
1 Tap and hold over a word that you want to look up.
If the word you want to look up is not selected, drag or to select the desired text.
2 Tap
More
→
Dictionary
on the options list.
If a dictionary is not preinstalled on the device, tap
Manage dictionaries
→
next to a
dictionary to download it.
3 View the definition in the dictionary pop-up window.
To switch to the full screen view, tap . Tap the definition on the screen to view more
definitions. In the detailed view, tap
→
Favourites
to add the word to your favourite
words list or tap
Search Web
to use the word as a search term.
Screen capture
Capture a screenshot while using the device.
Capturing screenshots
Press and hold the Home key and the Power key simultaneously. Alternatively, open the
notification panel, swipe downwards on the notification panel, and then tap
Capture screen
.
You can view captured images in
Gallery
.
It is not possible to capture a screenshot while using some apps and features.
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35
Smart capture
You can capture the current screen and scrollable area. You can also immediately crop and
share the captured screen.
If this feature is not activated, open the Home screen, tap
Settings
→
Advanced features
→
Smart capture
, tap the switch to activate it, and then capture a screenshot. On the screen you
are capturing, use one of the following options:
•
Scroll capture
: Capture more content that continues across multiple screens, such as a
web page. The screen will automatically scroll down and more content will be captured.
•
Draw
: Write or draw on the screenshot.
•
Crop
: Crop a portion from the screenshot.
•
Share
: Share the screenshot.
Opening apps
On the Home screen, select an app icon to open it.
To open an app from the list of recently used apps, tap and select a recent app window.
Closing an app
Tap and drag a recent app window to the left or right to close it. To close all running apps,
tap
CLOSE ALL
.
You can lock running apps to prevent them from closing. Tap to lock the app.
Secure Folder
Introduction
Secure Folder protects your private content and apps, such as photos and notes, from being
accessed by others. You can keep your private content and apps secure even when the device
is unlocked.
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36
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customise the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
Creating Secure Folder
1 On the Home screen, tap
Settings
→
Lock screen and security
→
Secure Folder
.
2 Tap
SIGN IN
and sign in to your Samsung account.
3 Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
A shortcut to Secure Folder will be added to the Home screen.
If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the reset button that appears when an incorrect unlock code is entered,
and enter your Samsung account password.
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Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
1 On the Home screen, tap
Secure Folder
.
2 Tap
→
Settings
→
Auto lock Secure Folder
.
3 Select a lock option.
To manually lock your Secure Folder, tap .
Moving content
Move content, such as photos and contacts, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1 On the Home screen, tap
Gallery
.
2 Select an image and tap
→
Move to Secure Folder
.
The selected items will be moved to the corresponding app in Secure Folder.
You can move content from Secure Folder to the corresponding app in the default
storage. Select an item and tap
→
Move out of Secure Folder
.
Adding apps
Add an app to use in Secure Folder.
1 On the Home screen, tap
Secure Folder
.
2 Tap
ADD
.
3 Tick one or more apps installed on the device and tap
ADD
.
Removing apps from Secure Folder
Tap and hold an app, and drag it to
Disable
or
Uninstall
at the top of the screen.
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Adding accounts
Add your Samsung account and other accounts to sync with the apps in Secure Folder.
1 On the Home screen, tap
Secure Folder
.
2 Tap
→
Settings
→
Accounts
→
Add account
.
3 Select an account service.
4 Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Home screen.
1 On the Home screen, tap
Secure Folder
.
2 Tap
→
Settings
and tap the
Show Secure Folder
switch to deactivate it.
To show the Secure Folder shortcut again, open the Home screen, tap
Settings
→
Lock
screen and security
→
Secure Folder
, and then tap the
Show Secure Folder
switch to
activate it.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
1 On the Home screen, tap
Settings
→
Lock screen and security
→
Secure Folder
→
Uninstall
.
2 Tap
UNINSTALL
or
BACK UP AND UNINSTALL
.
•
UNINSTALL
: Uninstall Secure Folder immediately. All apps in Secure Folder, including
their content and accounts, will be deleted.
•
BACK UP AND UNINSTALL
: Back up content and uninstall Secure Folder. To access
data backed up from Secure Folder, open the Home screen and tap 实用工具
→
My
Files
→
My device
→
Secure Folder
.
Notes saved in
Samsung Notes
will not be backed up.
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39
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view Pop-up view
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40
Split screen view
1 Tap to open the list of recently used apps.
2 Swipe upwards or downwards and tap on a recent app window.
The selected app will launch in the upper window.
3 Swipe to the left or right to select another app to launch.
You can also launch the split screen view by tapping and holding .
Using additional options
When using apps in the split screen view, select an app window and tap the circle between
the app windows to access the following options:
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41
•
: Switch locations between app windows.
•
: Drag and drop text or copied images from one window to another. Tap and hold an
item in the selected window and drag it to a location in another window.
Some apps may not support this feature.
•
: Minimise the window.
•
: Maximise the window.
•
: Close the app.
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42
Adjusting the window size
Drag the circle between the app windows up or down to adjust the size of the windows.
Pop-up view
1 On the Home screen, launch an app to use in the pop-up view.
2 Drag down diagonally from either end of the top edge.
The app screen will appear in the pop-up view.
Minimise the window.
Close the app.
Maximise the window.
Drag and drop content.
Moving pop-up windows
To move a pop-up window, tap and hold the circle on a window and drag it to a new location.
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43
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can use apps provided by Samsung, without
signing in to your account.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, open the Home screen
and tap
Settings
→
Cloud and accounts
→
Accounts
→
Samsung account
→
Help
.
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1 On the Home screen, tap
Settings
→
Cloud and accounts
→
Accounts
→
Add account
.
2 Tap
Samsung account
→
CREATE ACCOUNT
.
3 Follow the on-screen instructions to complete creating your account.
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1 On the Home screen, tap
Settings
→
Cloud and accounts
→
Accounts
→
Add account
.
2 Tap
Samsung account
.
3 Enter your email address and password, and then tap
SIGN IN
.
If you forget your account information, tap
Forgotten your ID or password?
You can find
your account information when you enter the required information and security code
displayed that is on the screen.
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Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1 On the Home screen, tap
Settings
→
Cloud and accounts
→
Accounts
.
2 Tap
Samsung account
and tap the account to remove.
3 Tap
→
Remove account
→
REMOVE ACCOUNT
→
OK
.
4 Enter your Samsung account password and tap
REMOVE ACCOUNT
.
Transferring data from your previous device
You can transfer data from a previous device to your new device via Samsung Smart Switch.
The following versions of Samsung Smart Switch are available.
•
Mobile version: Transfer data between mobile devices. You can download the app from
Galaxy Apps
.
•
Computer version: Transfer data between your device and a computer. You can download
the app from www.samsung.com/cn/smartswitch.
•
Samsung Smart Switch is not supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/cn/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
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Transferring data via a USB connection
You can connect your previous device to your device with the USB connector and a USB cable
to easily and quickly transfer data without installing an app in the previous device.
1 Plug the USB connector into the multipurpose jack of your device.
2 Connect your device and the previous device using the USB cable.
USB Connector
Your devicePrevious device
USB cable
3 When the app selection pop-up window appears, tap
Smart Switch
→
START
.
Your device will recognise the previous device and a list of data you can transfer will
appear.
4 Follow the on-screen instructions to transfer data from the previous device.
Do not disconnect the USB cable or USB connector from the device when you are
transferring files. Doing so may cause data loss or device damage.
Transferring data with the USB connector increases the battery power consumption.
Ensure that the battery is fully charged before transferring data. If the battery power is
low, data transfer may be interrupted.
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Transferring data wirelessly
Transfer data from your previous device to your device.
1 On both devices, download and install Smart Switch from
Galaxy Apps
.
2 Place the devices near each other.
3 Launch
Smart Switch
on both devices.
4 On your new device, select the previous device type from the list and tap
START
.
5 Follow the on-screen instructions to transfer data from your previous device.
Transferring backup data from a computer
Back up data from your previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/cn/smartswitch to download Smart Switch.
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47
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
Device and data management
Using the device as a removable disk for data transfer
Move audio, video, image, or other types of files from the device to the computer, or vice
versa.
Do not disconnect the USB cable from the device when you are transferring files.
Doing so may cause data loss or device damage.
The devices may not connect properly if they are connected via a USB hub. Directly
connect the device to the computer’s USB port.
1 Connect the device to the computer using the USB cable.
2 Open the notification panel, and then tap
Transferring media files via USB
→
Transferring media files
.
If the computer cannot recognise your device, tap
Transferring images
.
3 Transfer files between your device and the computer.
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48
Updating the device
The device can be updated to the latest software.
The device supports only authorised operating system updates. Do not update an
unauthorised operating system. Doing so may make your personal information
vulnerable to leakage or theft.
Updating over the air
The device can be directly updated to the latest software by the firmware over-the-air (FOTA)
service.
On the Home screen, tap
Settings
→
Software update
→
Download updates manually
.
When you tap the
Download updates automatically
switch to activate it, updates
will be downloaded when the device is connected to a Wi-Fi network.
Updating with Smart Switch
Connect the device to a computer and update the device to the latest software.
1 On the computer, visit www.samsung.com/cn/smartswitch to download and install
Smart Switch.
2 On the computer, launch Smart Switch.
3 Connect the device to the computer using a USB cable.
4 If a software update is available, follow the on-screen instructions to update the device.
•
Do not turn off the computer or disconnect the USB cable while the device is
updating.
•
While updating the device, do not connect other media devices to the computer.
Doing so may interfere with the update process. Before updating, disconnect all
other media devices from the computer.
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Backing up and restoring data
Keep your personal information, app data, and settings safe on your device. You can back up
your sensitive information to a backup account and access it later. You must sign in to your
Samsung account to back up or restore data. Refer to Samsung account and Accounts for
more information.
Using a Samsung account
On the Home screen, tap
Settings
→
Cloud and accounts
→
Backup
→
Back up my data
for the Samsung account, tap the switches next to the items you want to back up to activate
them, and then tap
BACK UP NOW
.
To set the device to automatically back up data, tap the
Auto back up
switch to activate it.
To restore data using a Samsung account, tap
Restore
. Current data will be deleted from the
device to restore the selected items.
Performing a data reset
Delete all settings and data on the device. Before performing a factory data reset, ensure you
back up all important data stored on the device. Refer to Backing up and restoring data for
more information.
On the Home screen, tap
Settings
→
General management
→
Reset
→
Factory data reset
→
RESET DEVICE
→
DELETE ALL
. The device automatically restarts.
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Quick connect
Introduction
Quickly search for and connect with nearby devices, such as Bluetooth headsets or TVs, using
the Quick connect feature.
•
If the device you want to connect does not support the Quick connect feature,
activate its Wi-Fi Direct or Bluetooth feature before launching
Quick connect
on
your device.
•
Connection methods may vary depending on the type of connected devices or the
shared content.
Connecting to other devices
1 Open the notification panel, swipe downwards on the notification panel, and then tap
Search phone and scan for nearby devices
.
2 Tap
Scan for nearby devices
.
The Wi-Fi and Bluetooth features will be activated and the device will automatically
search for nearby devices.
3 Select a device from the list and connect to it by following the on-screen instructions.
The next steps may vary depending on the connected device.
Connecting to a TV
Connect your device and a TV to view the device’s content on the larger screen. You may be
able to use more features depending on the connected TV.
1 Turn on the TV and place your device close to the TV.
2 Open the notification panel, swipe downwards on the notification panel, and then tap
Search phone and scan for nearby devices
.
3 Tap
Scan for nearby devices
.
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4 Select the TV.
The list of features you can use with the TV appears.
5 Select a feature and follow the on-screen instructions to use the feature.
Available features may vary depending on the TV.
•
View device on TV (Smart View)
: View your device’s content on the TV screen. You
may need to activate the Screen Mirroring feature on the TV depending on the
TV you want to connect. If the TV does not support the Screen Mirroring feature,
use compatible accessories to enable the feature. Compatible accessories include
HomeSync and an AllShare Cast dongle.
•
Use as remote control
: Use your device as a remote control for the TV.
•
View TV on device
: Watch TV on your device’s screen. You can continue watching TV
within the allowed connection range.
•
Play TV sound on device
: Listen to the sound via the device’s speaker while watching
the TV. You can connect a headset to the device so that others do not hear the TV
sound.
•
Register TV
/
Deregister TV
: Register the TV to your device to use additional features,
such as
Use as remote control
.
•
Some files may be buffered during playback, depending on the connection.
•
If the TV does not support High-bandwidth Digital Content Protection (HDCP), you
cannot view Digital Rights Management (DRM)-protected content on the TV.
Streaming content on the registered TV
If you register a TV to your device, you can more easily connect to the TV while playing
content.
When your device recognises the registered TV while you are watching content, the icon
will appear on the device. Tap the icon to stream the content from your device to your TV.
•
This feature is supported only by the device’s default gallery app.
•
When the registered TV is connected to an electric socket, you can use this feature
even if the TV screen is turned off.
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Sharing features
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
1 Tap
Gallery
on the Home screen.
2 Select an image.
3 Tap
Share
and select a sharing method, such as Bluetooth and email.
You can also use the following options:
•
Link sharing
: Upload content to the Samsung storage server and share the link and
the access code with others, even if they are not saved in your contacts list. To use this
feature, your phone number must be verified.
•
Transfer files to device
: Share content with nearby devices via Wi-Fi Direct or
Bluetooth. The visibility settings must be activated on the devices.
•
View content on TV (Smart View)
: View your device’s displayed content on a larger
screen via a wireless connection.
When you have a communication or sharing history, the people you contacted will
appear on the sharing options panel. To directly share content with them via the
corresponding app, select a person’s icon. If the feature is not activated, open the
Home screen, tap
Settings
→
Advanced features
, and then tap the
Direct share
switch to activate it.
4 Follow the on-screen instructions to share the image with others.
When the image is sent to the recipients’ device, a notification will appear on their devices.
Tap the notification to view or download the image.
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Emergency mode
Emergency mode changes the screen to grey tones to reduce battery consumption. Some
apps and functions will be restricted. In emergency mode, you can make an emergency call,
send your current location information to others, sound an emergency alarm, and more.
Press and hold the Power key, and then tap
Emergency mode
.
Sound alarms.
Add more apps to use.
Make an emergency call.
Remaining battery power and
usage time left
Turn on the flash.
Make a call.
Send your current location
information in a message.
Browse the Internet.
Access additional options.
•
Emergency calls cannot be made if a SIM/USIM card is not installed, your device
cannot connect to a network, or no network is available.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
Deactivating emergency mode
To deactivate emergency mode, tap
→
Disable
. Alternatively, press and hold the Power key,
and then tap
Emergency mode
.
54
Applications
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Tap
Galaxy Apps
on the Home screen.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap
SEARCH
to search for a keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto update apps
, and
then select an option.
Managing apps
Uninstalling or disabling apps
On the Home screen, tap and hold an app, and then drag it to the
Disable
or
Uninstall
at the
top of the screen. Alternatively, on the Home screen, tap
Settings
→
Applications
, select an
app, and then tap
DISABLE
or
UNINSTALL
.
•
DISABLE
: Disable selected default apps that cannot be uninstalled from the device.
•
UNINSTALL
: Uninstall downloaded apps.
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55
Enabling apps
On the Home screen, tap
Settings
→
Applications
→
→
Disabled
, select an app, and
then tap
ENABLE
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
ALLOW
on the pop-up window to grant permissions to
the app.
To view your app permission settings, open the Home screen and tap
Settings
→
Applications
. Select an app and tap
Permissions
. You can view the app’s permissions list and
change its permissions.
To view or change app permission settings by permission category, open the Home screen,
tap
Settings
→
Applications
→
→
App permissions
. Select an item and tap the switches
next to apps to grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Phone
Introduction
Make or answer voice calls.
Making calls
1 Tap
Phone
on the Home screen.
2 Enter a phone number.
If the keypad does not appear on the screen, tap to open the keypad.
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56
3 Tap or to make a voice call.
Yellow Pages search results
Preview the phone number.
Hide the keypad.
Delete a preceding character.
Access additional options.
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, tap
→
Speed dial
, select a speed dial number, and then
select a contact.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag outside the large circle.
Making calls from call logs or contacts list
Tap
LOG
or
CONTACTS
, and then swipe to the right on a contact or a phone number to make
a call.
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57
Making calls using Yellow Pages
You can easily search for businesses and then call them using the call ID data provided by
Yellow Pages.
Tap
YELLOW PAGES
and enter numbers or characters in the search field. The device
automatically displays the businesses identified in the search. Select a business to call.
Making an international call
1 Tap to open the keypad if the keypad does not appear on the screen.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap or .
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the reject message bar upwards.
To create various rejection messages, open the Home screen, tap
Phone
→
→
Settings
→
Call blocking
→
Call-reject messages
, enter a message, and then tap .
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, on the Home screen, tap
Phone
→
LOG
to view missed
calls.
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58
Blocking phone numbers
Block calls from specific numbers added to your block list.
1 On the Home screen, tap
Phone
→
→
Settings
→
Call blocking
→
Black list
.
2 Tap
BLACK LIST
→
.
3 Tap
Add from Contacts/Phone log
to select contacts, and then tap
DONE
.
To manually enter a number, tap
Add manually
, and then enter a phone number.
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
BLACK LIST
→
SETTINGS
and tap the Block anonymous calls switch to activate the
feature.
Options during calls
During a voice call
The following actions are available:
Access additional options.
Switch to a Bluetooth headset if
it is connected to the device.
Turn off the microphone so that
the other party cannot hear you.
Open or close the keypad.
Activate or deactivate the
speakerphone.
End the current call.
Record a call conversation.
Increase the volume.
When using the speakerphone, speak into the microphone at the top of the device
and keep the device away from your ears.
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59
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating contacts manually
1 Tap
Contacts
on the Home screen.
2 Tap and select a storage location.
3 Enter contact information.
•
: Add an image.
•
/ : Add or delete a contact field.
4 Tap
SAVE
.
To add a phone number to the contacts list from the keypad, open the Home screen and tap
Phone
. If the keypad does not appear on the screen, tap to open the keypad. Enter the
number and tap
Add to Contacts
.
To add a phone number to the contacts list from received calls, open the Home screen and
tap
Phone
→
LOG
→
a contact.
Applications
60
Creating contacts from Yellow Pages
You can easily search for businesses and add them to your contacts list.
1 Tap
Contacts
on the Home screen.
2 Tap
Yellow Pages
and select a business category from the list.
To search for businesses by number or keyword, tap
Search
and enter the search criteria.
3 Select a business and tap
→
Add to contacts
.
To make a call, tap .
To share the phone number, tap
→
Share via
.
Importing contacts
Import contacts from storage services to your device.
On the Home screen, tap
Contacts
→
→
Settings
→
Import/export contacts
→
IMPORT
and select an import option.
Searching for contacts
On the Home screen, tap
Contacts
.
Use one of the following search methods:
•
Scroll up or down the contacts list.
•
Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
•
Tap the search field at the top of the contacts list and enter search criteria.
Applications
61
Once a contact is selected, take one of the following actions:
•
: Add to favourite contacts.
•
: Make a voice call.
•
: Make an IP call.
•
: Compose a message.
•
: Compose an email.
Sharing profile
Share your profile information, such as your photo and status message, with others using the
profile sharing feature.
•
This feature may not be available depending on the region or service provider.
•
This feature is only available for contacts who have activated the profile sharing
feature on their device.
On the Home screen, tap
Contacts
→
your profile
→
Profile sharing
, and then tap the switch
to activate it. To use this feature, your phone number must be verified. You can view your
contacts’ updated profile information in
Contacts
.
To set additional items to share, tap
Shared profile info
and select items.
To set a contact group to share your profile with, tap
Share with
and select an option.
Sharing contacts
You can share contacts with others by using various sharing options.
1 Tap
Contacts
on the Home screen.
2 Tap
→
Share
.
3 Tick contacts and tap
SHARE
.
4 Select a sharing method.
Applications
62
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1 Tap
Messages
on the Home screen.
2 Tap .
3 Add recipients and tap
COMPOSE
.
4 Enter a message.
Access additional options.
Enter a message.
Select contacts from the
contacts list.
Enter emoticons.
Edit recipients.
Attach files.
Send a message.
5 Tap or to send the message.
Applications
63
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1 Tap
Messages
on the Home screen.
2 On the messages list, select a contact.
3 View your conversation.
Blocking unwanted messages
Block messages from specific numbers or messages that contain phrases added to your block
list.
1 Tap
Messages
on the Home screen.
2 Tap
→
Settings
→
Block messages
.
3 Tap
Black list
.
To add phrases to block, tap
Block phrases
.
4 Tap
BLACK LIST
→
.
5 Tap
Add from Contacts/Phone log
to select contacts, and then tap
DONE
.
To manually enter a number, tap
Add manually
, and then enter a phone number.
When you receive messages from the blocked numbers or messages including blocked
phrases, you will not be notified. To view blocked messages, tap
→
Settings
→
Block
messages
→
Blocked messages
.
Applications
64
Setting the message notification
You can change notification sound, display options, and more.
1 Tap
Messages
on the Home screen.
2 Tap
→
Settings
→
Notifications
, and then tap the switch to activate it.
3 Change the notification settings.
•
Notification sound
: Change the notification sound.
•
Vibrations
: Set the device to vibrate when you receive messages.
•
Pop-up display
: Set the device to display messages in pop-up windows.
•
Preview message
: Set the device to display message content on the locked screen
and in pop-up windows.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications.
If this feature is not activated, open the Home screen, tap
Settings
→
Accessibility
→
Notification reminder
, and then tap the switch to activate it. Then, tap the
Messages
switch
to activate it.
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1 Tap
Internet
on the Home screen.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap
Go
.
Applications
65
To view the toolbars, drag your finger downwards slightly on the screen.
Bookmark the current webpage.
Open the homepage.
Move to the previously visited
page.
Open the browser's tab
manager.
Access additional options.
Refresh the current webpage.
View your bookmarks, saved
webpages, and recent browsing
history.
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password and your fingerprint.
Activating secret mode
In the toolbar at the bottom of the screen, tap
Tabs
→
ENABLE SECRET
. If you are using this
feature for the first time, set whether to use a password for secret mode.
In secret mode, you cannot use some features, such as screen capture.
In secret mode, the device will change the colour of the toolbars.
Changing security settings
You can change your password or the lock method.
Tap
→
Settings
→
Privacy
→
Secret mode security
→
Change password
. To set your
registered fingerprint as the lock method along with the password, tap the
Fingerprints
switch to activate it. Refer to Fingerprint recognition for more information about using your
fingerprints.
Applications
66
Deactivating secret mode
In the toolbar at the bottom of the screen, tap
Tabs
→
DISABLE SECRET
. Alternatively, close
the Internet app.
Email
Setting up email accounts
Set up an email account when opening
Email
for the first time.
1 Tap 实用工具
→
Email
on the Home screen.
2 Select an email service and enter the email address and password, and then tap
SIGN IN
.
To manually register a company email account, tap
MANUAL SETUP
.
3 Follow the on-screen instructions to complete the setup.
To set up another email account, tap
→
Settings
→
Add account
.
If you have more than one email account, you can set one as the default account. Tap
→
Settings
→
→
Set default account
.
Sending emails
1 Tap to compose an email.
2 Add recipients and enter an email text.
3 Tap
SEND
to send the mail.
Reading emails
When
Email
is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the screen.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap
→
Settings
→
your account name, and then tap the
Sync account
switch to
activate it.
Applications
67
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
•
Do not take photos or record videos of other people without their permission.
•
Do not take photos or record videos where legally prohibited.
•
Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Use the following methods to launch
Camera
:
•
Tap
Camera
on the Home screen.
•
Press the Home key twice quickly.
•
On the locked screen, drag outside the large circle.
•
Some methods may not be available depending on the region or service provider.
•
Some camera features are not available when you launch
Camera
from the locked
screen or when the screen is turned off while the security features are activated.
Applications
68
Using swipe gestures
Quickly control the preview screen by swiping in different directions. You can change the
shooting mode, switch between cameras, or apply filter effects.
Front camera preview
Rear camera previewShooting modes Filter effects
Switching cameras
On the preview screen, swipe upwards or downwards to switch between cameras.
Viewing shooting modes
On the preview screen, swipe from the left to the right to open the shooting modes list.
Viewing filter effects
One the preview screen, swipe from the right to the left to open the filter effects list. You can
apply a unique feel to your photos or videos.
This feature is only available in some shooting modes.
Applications
69
Basic shooting
Taking photos or recording videos
1 Tap the image on the preview screen where the camera should focus.
2 Tap to take a photo or tap to record a video. To take a series of photos, tap and
hold .
•
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
•
To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag on the adjustment bar towards or .
•
To capture an image from the video while recording, tap
Capture
.
•
To change the focus while recording a video, tap where you want to focus. To focus on
the centre of the screen, tap .
Camera settings
Switch between the
front and rear
cameras.
Quick settings
Record a video.
Take a photo.
Filter effects
Shooting modes
Preview thumbnail
Make faces appear
brighter and clearer.
Current mode
•
The preview screen may vary depending on the shooting mode and which camera
is being used.
•
The camera automatically shuts off when unused.
•
Make sure that the lens is clean. Otherwise, the device may not work properly in
some modes that require high resolutions.
•
Your device’s camera features a wide-angle lens. Minor distortion may occur in
wide-angle photos and does not indicate device performance problems.
Applications
70
Locking the focus and exposure
Strong light/dark contrast and the subject being outside the auto focus area may make it
difficult to achieve an appropriate exposure. Lock the focus or exposure and then take a
photo.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
This feature is only available in some shooting modes.
Customising shooting modes
On the preview screen, swipe to the right to open the shooting modes list and select a mode.
To view the description of each mode, tap
→
Info
.
To rearrange modes, tap
→
Edit
, tap and hold a mode icon, and then drag it to a new
location.
To add mode shortcuts to the Home screen, tap
→
Add shortcut on home screen
.
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
On the shooting modes list, tap
Auto
.
Pro mode
Take photos while manually adjusting various shooting options, such as exposure value and
ISO value.
On the shooting modes list, tap
Pro
. Select options and customise the settings, and then tap
to take a photo.
•
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
•
: Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
Applications
71
Separating the focus area and the exposure area
You can lock the focus and the exposure on a selected area to prevent the camera from
automatically based on changes to the subjects or light sources. In pro mode, you can
separate the exposure and focus and set them to different points.
This feature is only available when you set the shutter speed and the focus to
Auto
in
pro mode.
1 On the preview screen, tap and hold the area to focus.
The AF/AE frame will appear on the focus area.
2 Drag the AF/AE frame to the exposure area.
The exposure area will be separated from the focus area.
Applications
72
Panorama
Take a series of photos horizontally or vertically and then stitch them together to create a
wide scene.
On the shooting modes list, tap
Panorama
.
To get the best shots using panorama mode, follow these tips:
•
Move the camera slowly in one direction.
•
Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
•
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
Food
Take photos of food with more vibrant colours.
1 On the shooting modes list, tap
Food
.
2 Tap the screen and drag the circular frame over the area to highlight.
The area outside the circular frame will be blurred.
To resize the circular frame, drag a corner of the frame.
3 Tap and drag the adjustment bar to adjust the colour tone.
4 Tap to take a photo.
Applications
73
Continuous shot
Take a series of photos of moving subjects.
On the shooting modes list, tap
Continuous shot
.
Tap and hold to take several photos continuously.
Beauty face
Take a photo with lightened skin tone and modified facial features.
On the shooting modes list, tap
Beauty face
.
To apply beauty effect, tap and select options. Refer to Applying beauty effects for more
information.
HDR (Rich tone)
Take photos with rich colours and reproduce details even in bright and dark areas.
On the shooting modes list, tap
HDR (Rich tone)
.
Without effect With effect
Applications
74
Night
Take a photo in low-light conditions, without using the flash.
On the shooting modes list, tap
Night
.
Anti-fog
Take a photo or video in misty conditions.
On the shooting modes list, tap
Anti-fog
.
Selfie
Take self-portraits with the front camera. You can preview various beauty effects on the
screen.
1 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2 On the shooting modes list, tap
Selfie
.
3 Face the front camera lens.
4 When the device detects your face, tap the screen to take a photo of yourself.
Alternatively, show your palm to the front camera. After recognising your palm, a
countdown timer will appear. When the time is up, the device will take a photo.
To use various shooting options for the front camera, tap
→
Ways to take
pictures
, and then tap the switches to activate them.
Using the selfie flash
When taking self-portraits with the front camera in low-light situations, the touchscreen can
serve as a flash.
On the preview screen, tap repeatedly until you reach . When you take a photo, the
touchscreen will flash.
Applications
75
Applying beauty effects
You can modify facial features, such as your skin tone or face shape, before taking self-
portraits.
This feature is available only in
Selfie
mode.
1 On the preview screen, tap .
2 Select the options below to apply beauty effects to your face on the preview screen and
take a photo of yourself.
•
Skin Tone
: Make your skin appear brighter and clearer.
•
Slim Face
: Adjust the face shape and make your face appear slimmer.
•
Large Eyes
: Make your eyes appear bigger.
Wide selfie
Take a wide self-portrait to include more people in the photo and avoid leaving people out.
1 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2 On the shooting modes list, tap
Wide selfie
.
3 Face the front camera lens.
4 When the device detects your face show your palm to the front camera. After recognising
your palm, a countdown timer will appear. When the time is up, the device will take a
photo.
To use various shooting options for the front camera, tap
→
Ways to take
pictures
, and then tap the switches to activate them.
5 Slowly swivel the device left and then right or vice versa to take a wide self-portrait.
The device will take additional photos when the white frame moves to each end of the
viewfinder window.
Applications
76
•
Make sure to keep the white frame inside the viewfinder window.
•
The subjects should remain still while taking wide self-portraits.
•
The top and bottom parts of the image displayed on the preview screen may be
cut out of the photo depending on the shooting conditions.
Downloading modes
Download more shooting modes from
Galaxy Apps
.
On the shooting modes list, tap
DOWNLOAD
.
Some downloaded shooting modes do not have access to every feature.
Camera settings
Quick settings
On the preview screen, use the following quick settings.
The available options may vary depending on the shooting mode and which camera
is being used.
•
: Select a metering method. This determines how light values are calculated.
Center-weighted
uses the light in the centre portion of the shot to calculate the
exposure of the shot.
Spot
uses the light in a concentrated centre area of the shot to
calculate the exposure of the shot.
Matrix
averages the entire scene.
Applications
77
•
: Activate or deactivate the flash.
•
: Focus on a subject inside the circular frame and blur the image outside the frame.
•
: Adjust the slide bar to take clearer photos in foggy conditions.
Camera settings
On the preview screen, tap .
The available options may vary depending on the shooting mode and which camera
is being used.
Rear camera
•
Picture size
: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
•
Video size
: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
Front camera
•
Picture size
: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
•
Video size
: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
•
Save pictures as previewed
: Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
•
Ways to take pictures
: Select shooting options to use.
Common
•
Timer
: Select the length of the delay before the camera automatically takes a photo.
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the photo.
•
GPS signal strength may decrease in locations where the signal is obstructed, such
as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the location tag setting.
Applications
78
•
Review pictures
: Set the device to show photos after capturing them.
•
Quick launch
: Set the device to launch the camera by pressing the Home key twice
quickly.
•
Storage location
: Select the memory location for storage.
•
Voice control
: Set the device to take photos or record videos with voice commands.
You can say “Smile”, “Cheese”, “Capture”, or “Shoot” to take a photo. To record a video, say
“Record video.”
•
Volume key function
: Set the device to use the Volume key to control the shutter.
•
Shutter sound
: Enable or disable the shutter sound.
•
Detect QR codes
: Enable or disable the QR code reader.
•
Reset settings
: Reset the camera settings.
•
Contact us
: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories to share with others.
Applications
79
Viewing images or videos
Viewing images
1 On the Home screen, tap
Gallery
→
PICTURES
.
2 Select an image.
Access additional options.
Share the image with others.
Delete the image.
Modify the image.
Add the image to favourites.
Move to the previous screen.
To hide or show the menus, tap the screen.
You can create a GIF animation or collage from multiple images. Tap
→
Animate
or
Collage, and then select images. You can select up to six images for your collage.
Searching for images
On the Gallery screen, tap
SEARCH
to view images sorted by category, such as location,
people, documents, and more.
To search for images by entering keywords, tap .
Applications
80
Viewing videos
1 On the Home screen, tap
Gallery
→
PICTURES
.
2 Select a video to play. Video files show the icon on the preview thumbnail.
Lock the playback
screen.
Switch to the
pop-up video player.
Rewind or
fast-forward by
dragging the bar.
Display your videos.
Skip to the previous
video. Tap and hold
to rewind.
Skip to the next
video. Tap and hold
to fast-forward.
Access additional
options.
Change screen ratio.
Pause and resume
playback.
Create a GIF
animation.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Viewing albums
You can sort the images and videos saved in your device by folder or album. The animations
or collages you have created will also be sorted in your folders on the albums list.
On the Home screen, tap
Gallery
→
ALBUMS
and select an album.
Applications
81
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Creating stories
Create stories with various themes.
1 On the Home screen, tap
Gallery
→
STORIES
.
2 Tap
→
Create story
.
3 Tick images or videos to include in the story and tap
DONE
.
4 Enter a title for the story and tap
CREATE
.
To add images or videos to a story, select a story and tap
ADD ITEMS
.
To remove images or videos from a story, select a story, tap
→
Edit
, tick images or videos to
remove, and then tap
→
Remove from story
.
Sharing stories
You can share stories with your contacts.
1 On the Home screen, tap
Gallery
→
STORIES
.
2 Select a story to share.
3 Tap
INVITE
, tick contacts, and then tap
DONE
.
When your contacts accept the share request, the story will be shared and more images
and videos can be added to the story by your contacts.
•
To use this feature, your phone number must be verified.
•
You may incur additional charges when sharing files via the mobile network.
•
If the recipients have not verified their phone numbers or if their devices do not
support the feature, a link to the files will be sent to them via text message. Link
recipients may not be able to use some features. The link will expire after a certain
period.
Applications
82
Deleting stories
1 On the Home screen, tap
Gallery
→
STORIES
.
2 Tap and hold a story to delete, and tap
DELETE
.
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap
Delete
at the bottom of the screen.
Deleting multiple images and videos
1 On the Gallery main screen, tap and hold an image or a video to delete.
2 Tick the images or videos to delete.
3 Tap
DELETE
.
Sharing images or videos
Select an image or a video, tap
Share
at the bottom of the screen, and then select a sharing
method.
Applications
83
Smart Manager
Introduction
The Smart manager provides an overview of the status of your device’s battery, storage, RAM,
and system security. You can also automatically optimise the device with a tap of your finger.
Battery
Storage
Device security
RAM
App permissions
Data usage App management
Blocked calls/msgs
Using the quick optimisation feature
On the Home screen, tap 实用工具
→
Smart Manager
→
Tap here to optimise your device
.
The quick optimisation feature improves device performance through the following actions.
•
Clearing some memory.
•
Deleting unnecessary files and closing apps running in the background.
•
Scanning for malware.
Applications
84
Battery
On the Home screen, tap 实用工具
→
Smart Manager
→
Battery
.
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
You cannot receive notifications from apps that use power saving mode.
Storage
Check the status of the used and available memory.
On the Home screen, tap 实用工具
→
Smart Manager
→
Storage
.
Managing the memory
To delete residual files, such as cache, tap
CLEAN NOW
. To delete files or uninstall apps that
you do not use any more, select an option under User data. Then, tick items to select and tap
DELETE
or
UNINSTALL
.
RAM
On the Home screen, tap 实用工具
→
Smart Manager
→
RAM
.
To speed up your device by reducing the amount of RAM you are using, tick apps from the
apps list, and tap
CLEAN NOW
.
Device security
Check the device’s security status. This feature scans your device for malware.
On the Home screen, tap 实用工具
→
Smart Manager
→
Device security
.
Data usage
Check the device’s data usage amount. You can customise the settings for the limitation.
On the Home screen, tap 实用工具
→
Smart Manager
→
Data usage
.
Applications
85
Blocked calls/msgs
Reject calls or messages from specified phone numbers or reject messages containing
specified text.
On the Home screen, tap 实用工具
→
Smart Manager
→
Blocked calls/msgs
.
App permissions
Specify functions to use for each app.
On the Home screen, tap 实用工具
→
Smart Manager
→
App permissions
.
App management
Manage the app settings for auto run, notifications, or locking apps.
On the Home screen, tap 实用工具
→
Smart Manager
→
App management
and tap the
button under each feature.
•
Auto run apps
: Turn off auto run for each app to prevent them from running in the
background.
•
Notifications
: Change the notification settings for each app.
•
App lock
: Set a lock method to prevent others from accessing selected apps.
Applications
86
Samsung Pay
Introduction
Register frequently used cards to Samsung Pay, a mobile payment service, to make
payments quickly and securely. Samsung Pay supports magnetic secure transmission
(MST) as well as near field communication (NFC) to allow payment through standard credit
card readers. You can view more information, such as cards that support this feature at
www.samsung.com.cn/samsungpay. Alternatively, open the Home screen and tap
Samsung
Pay
→
More
→
Help
.
•
This app’s availability and supported features may vary depending on the region or
service provider.
•
The procedures for the initial setup and card registration may vary depending on
the region or service provider.
Before you start
•
To use this feature, you must sign in to your Samsung account and register your
fingerprints. For more information, refer to Samsung account and Fingerprint
recognition.
•
To make payments with Samsung Pay, the device may be required a connection to a Wi-Fi
or mobile network depending on the region.
Applications
87
Setting up Samsung Pay
When running this app for the first time or restart it after performing a data reset, follow the
on-screen instructions to complete the initial setup.
1 On the Home screen, tap
Samsung Pay
.
2 Sign in to your Samsung account.
3 Read and agree to the terms and conditions.
4 Register your fingerprint to use when making payments.
5 Create a PIN to use when making payments instead of your fingerprint.
This PIN will be used to verify various actions in Samsung Pay, such as making
payments and unlocking the app.
Registering cards
You can easily register cards by capturing their images with the camera.
You can check the cards that support this feature from the Samsung Pay website
(www.samsung.com.cn/samsungpay).
On the Home screen, tap
Samsung Pay
→
Add
and follow the on-screen instructions to
complete your card registration.
Applications
88
Making payments
1 Tap and hold a card image at the bottom of the screen and drag it upwards.
Alternatively, tap
Samsung Pay
on the Home screen.
2 On the cards list, swipe to the left or right and select a card to use.
3 Place your finger on the Home key to scan your fingerprint.
Alternatively, enter the payment PIN you set when setting up the Samsung Pay.
Applications
89
4 Touch the back of your device to the card reader.
When the card reader recognises the card information, the payment will be processed.
Samsung Members
Samsung Members
offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users’ community or view the latest Galaxy news and tips.
Samsung Members
can help you solve any problems you might encounter while using your device.
Feedback
Support
Community
Applications
90
•
This app’s availability and supported features may vary depending on the region or
service provider.
•
To submit your feedback or post your comments in
Feedback
and
Community
,
you must sign in to your Samsung account. Refer to Samsung account for more
information.
Feedback
Search frequently asked questions for solutions to problems that occur on your device or ask
questions related to the device.
On the Home screen, tap
Samsung
→
Samsung Members
→
Feedback
.
•
FAQ
: View frequently asked questions and their answers by category.
•
QUESTIONS/ERRORS
: Submit a question or error report to the Samsung Service Centre.
When you submit a question or error report, your device information, such as model
name and operating system log (which is optional to send), will also be sent for a
more accurate analysis.
Support
Check to see if there are any problems with your device’s hardware, and access customer
service information.
On the Home screen, tap
Samsung
→
Samsung Members
→
Support
.
•
Optimise device
: Diagnose your device and optimise the device performance.
•
Self-service
: Access various customer support services and information, such as the
location of the nearest Samsung service centre or service policies.
•
Service agent
: Contact Samsung service representatives by using hotline numbers or
schedule a visit if necessary.
For some customer services, you must first download their applications.
Community
Share opinions, information, and useful tips for Galaxy devices with other Galaxy users.
On the Home screen, tap
Samsung
→
Samsung Members
→
Community
.
This feature may not be available depending on the region or service provider.
Applications
91
Suggestions
Send your ideas for new apps or features and your opinions about how features can be
improved.
On the Home screen, tap
Samsung
→
Samsung Members
→
Suggestions
.
This feature may not be available depending on the region or service provider.
News and tips
View the latest Galaxy news and usage tips.
On the Home screen, tap
Samsung
→
Samsung Members
→
→
News and tips
.
This feature may not be available depending on the region or service provider.
Game Launcher
Introduction
Game Launcher gathers your games downloaded from
Galaxy Apps
or another apps store
into one place for easy access. You can set the device to game mode to play games more
easily.
Access additional options.
A list of downloaded games
Mute all notifications during
games.
Reduce the battery usage for
playing games.
Turn on or off the Game Tools
icon.
View game videos.
View a list of the most popular
games for Galaxy users.
Applications
92
Using Game Launcher
1 On the Home screen, tap
Settings
→
Advanced features
→
Games
→
Game Launcher
and tap the switch to activate it.
Game Launcher
will be added to the Home screen.
When you deactivate the feature,
Game Launcher
will be removed from the Home
screen.
2 On the Home screen, tap
Samsung
→
Game Launcher
.
3 Tap a game from the games list.
Games downloaded from
Galaxy Apps
or another apps store will be automatically
shown on the game launcher screen. If you cannot see your games, tap
Tap here to
add unlisted games
.
Removing a game from Game Launcher
Tap and hold a game and drag it to
Remove
at the top of the screen.
Activating game power saving mode
When you activate game power saving mode, the device will lower games’ resolution and
frame rate to reduce battery consumption.
On the Home screen, tap
Samsung
→
Game Launcher
→
Save power during game
. Select
one of the following options:
•
Off
: Power saving mode is not used.
•
Save power
: Decrease battery power consumption by lowering the resolution and frame
rate.
•
Save maximum power
: Dramatically decrease the battery power consumption by
lowering the resolution and frame rate.
Battery power efficiency may vary by game.
Applications
93
Using Game Tools
You can set the Game Tools icon to be displayed as a floating icon on game screens.
On the Home screen, tap
Settings
→
Advanced features
→
Games
→
Game Tools
and tap
the switch to activate it.
While playing a game, tap to display the game tools.
To move the icon, tap and drag it to a new location.
To remove the icon from the current game screen, tap and hold and drag it to
Hide
at the
top of the screen.
Capture screenshots.
Record your game session.
Minimise the game screen.
Lock the Recents and Back keys.
Access the Game Tools settings.
Mute notification sounds and
display only notifications for
incoming calls and emergency
alerts.
Game Tools icon
Blocking notifications during games
Tap
→
to mute notification sounds and display only notifications for incoming calls
and emergency alerts, so that you can enjoy your games without being disturbed. If you
receive an incoming call, a small notification will appear at the top of the screen.
Applications
94
Samsung Notes
Introduction
Create notes by entering text from the keyboard or by writing or drawing on the screen. You
can also insert images or voice recordings into your notes.
Creating notes
1 On the Home screen, tap 实用工具
→
Samsung Notes
→
ALL
→
.
2 Select an input method from the toolbar at the top of the screen and compose a note.
Tap
Pen
to write or draw.
Tap
Brush
to paint with various brushes.
Tap
Image
to insert an image by selecting from
Gallery
or by taking a photo.
Tap
Voice
to record a voice recording and insert it into the note. Voice recording will start
immediately.
Enter text using the keyboard.
Write or draw with pens.
Paint with brushes.
Insert a voice recording.
Insert an image.
3 When you are finished composing the note, tap
SAVE
.
Deleting notes
1 On the Home screen, tap 实用工具
→
Samsung Notes
.
2 Tap
ALL
, or tap
COLLECTIONS
and select a category.
Applications
95
3 Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
4 Tap
DELETE
.
Calendar
Introduction
Manage your schedule by entering upcoming events or tasks in your planner.
Creating events
1 Tap
Calendar
on the Home screen.
2 Tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap .
3 Enter event details.
Select a calendar to use or sync
with.
Attach a map showing the
location of the event.
Enter the location of the event.
Add a note.
Enter a title. Set a start and end date for the
event.
Add more details.
Set an alarm.
4 Tap
SAVE
to save the event.
Applications
96
Creating tasks
1 Tap
Calendar
on the Home screen.
2 Tap
VIEW
→
Tasks
.
3 Enter task details and tap
TODAY
or
TOMORROW
to set a due date.
To add more details, tap .
4 Tap
SAVE
to save the task.
Syncing events and tasks with your accounts
On the Home screen, tap
Settings
→
Cloud and accounts
→
Accounts
, select an account
service, and then tap the
Sync Calendar
switch to sync events and tasks with the account.
To add accounts to sync with, open the Home screen and tap
Calendar
→
→
Manage
calendars
→
Add account
. Then, select an account to sync with and sign in. When an
account is added, it will appear on the list.
S Health
Introduction
S Health helps you manage your wellness and fitness. Set fitness goals, check your progress,
and keep track of your overall wellness and fitness.
Starting S Health
When running this app for the first time or restart it after performing a data reset, follow the
on-screen instructions to complete the setup.
1 Tap
Samsung
→
S Health
on the Home screen.
2 Follow the on-screen instructions to complete the setup.
Applications
97
Using S Health
You can view the key information from S Health menus and trackers to monitor your wellness
and fitness.
Tap
Samsung
→
S Health
on the Home screen.
Trackers
Goals and programmes
To add trackers, goals, or programmes to the S Health screen, tap
MORE
→
Manage items
,
and then select items under
TRACKERS
,
GOALS
, or
PROGRAMMES
tab.
•
TRACKERS
: Monitor your activities, food intake, and body measurements.
•
GOALS
: Set your daily fitness goals and view your progress.
•
PROGRAMMES
: Use customisable exercise programmes.
To access more information about S Health functions, tap
MORE
→
Settings
→
Help
.
Applications
98
Additional information
•
S Health is intended for fitness and wellness purposes only and is not intended for use
in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or
prevention of disease.
•
The available functions, features and addable applications for S Health may vary from
country to country due to different local laws and regulations. You should check the
features and applications available in your specific region before use.
•
S Health applications and its service can be changed or discontinued without prior
notice.
•
The purpose for data collection is limited to providing the service that you have
requested, including providing additional information to enhance your wellness, sync
data, data analysis and statistics or to develop and provide better services. (But if you
sign in to your Samsung account from S Health, your data may be saved on the server
for data backup purposes.) Personal information may be stored until the completion of
such purposes. You can delete personal data stored by S Health by using the Reset data
option in the Settings menu. To delete any data you have shared with social networks or
transferred to storage devices, you must delete them separately.
•
You may share and/or sync your data with additional Samsung services or compatible
third party services that you select, as well as with any of your other connected devices.
Access to S Health information by such additional services or third party devices will only
be permitted with your express approval.
•
You assume full responsibility for the inappropriate use of data shared on social networks
or transmitted to others. Use caution when sharing your personal data with others.
•
If the device is connected to measuring devices, verify the communication protocol to
confirm proper operation. If you use a wireless connection, such as Bluetooth, the device
may be affected by electronic interference from other devices. Avoid using the device
near other devices that transmit radio waves.
•
Please read Terms and Conditions and Privacy Policy of S Health carefully before using it.
Applications
99
S Voice
Introduction
Perform various tasks simply by speaking.
Setting a wake-up command
You can launch
S Voice
using your own wake-up command.
When launching
S Voice
for the first time, tap
START
and set your own wake-up command.
To change the wake-up command, open the Home screen and tap
Samsung
→
S Voice
.
Then, tap
→
Voice wake-up
→
Change wake-up command
→
START
, and then follow
the on-screen instructions.
To set the device to launch S Voice using the wake-up command while the device is locked,
tap and tap the
Wake up in secured lock
switch to activate it.
Using S Voice
1 Say the preset wake-up command.
Alternatively, open the Home screen and tap
Samsung
→
S Voice
.
When
S Voice
is launched, the device begins voice recognition.
This app may not be available depending on the region or service provider.
View examples of voice
commands.
S Voice settings
2 Say a voice command.
If the device recognises the command, the device will perform the corresponding action.
To repeat a voice command or say a different command, tap or say the preset wake-
up command.
This app will close automatically if the device is not used for a specified period.
Applications
100
Tips for better voice recognition
•
Speak clearly.
•
Speak in quiet places.
•
Do not use offensive or slang words.
•
Avoid speaking in dialectal accents.
The device may not recognise your commands or may perform unwanted commands
depending on your surroundings or how you speak.
Setting the language
On the Home screen, tap
Samsung
→
S Voice
→
→
Language
, and then select a
language.
The selected language is applied to
S Voice
only, not to the language displayed on
the device.
S Assistant
S Assistant helps you to organise your daily schedule. You can use recommended services and
remember events by receiving reminder cards. You can also use convenient assistant services
to do things, like making hotel reservations or tracking deliveries.
Tap
Samsung
→
S Assistant
on the Home screen.
You can set up your profile to receive more specific reminder cards. Tap
MY PAGE
→
Profile
and customise settings, such as your favourite places, sleep time, and work
time.
Applications
101
Creating custom reminders
1 On the S Assistant screen, tap
REMINDERS
→
.
2 Enter reminder details.
3 Tap
SAVE
to save the reminder.
You will receive the reminder card at the time you set.
Viewing reminder cards
When you receive reminder cards, a card notification will appear on the notification panel.
1 Open the notification panel and select a card notification.
2 Swipe upwards or downwards on the card to view its information and recommended
actions.
Using assistant services
You can use convenient assistant services to do things, like making hotel reservations or
tracking deliveries.
On the S Assistant screen, tap
LIFE SERVICES
and select a service to use.
Samsung MILK Music
Listen to music stored on your device and stream online music from Samsung Milk, the music
service provided by Samsung.
Tap
Samsung MILK Music
on the Home screen.
Tap one of the following options:
•
MY MUSIC
: Listen to music stored on your device.
•
RECOMMENDED
: Listen to recommended online music.
•
RADIO STATIONS
: Listen to music from online radio stations.
Applications
102
Playing music
Tap
MY MUSIC
or
RECOMMENDED
, select a category, and then select a song to play.
Tap the album image at the bottom of the screen to open the music player screen.
Open the playlist.
Skip to the next song. Tap and
hold to fast-forward.
Activate the UHQ (Ultra High
Quality) Upscaler feature.
Pause and resume playback.
Access additional options.
Download the current song
(only for recommended songs).
Skip to the previous song. Tap
and hold to rewind.
Change the repeat mode or turn
on shuffle.
Set the file as your favourite
song.
UHQA
Use the UHQ (Ultra High Quality) Upscaler feature to improve the sound quality and get a
sound closer to the original sound.
Connect a headset to the device. While playing music, tap to activate it.
•
Sound quality may vary depending on the connected headset.
•
If you connect a Bluetooth headset that supports the UHQ feature, you can listen
to music wirelessly.
Applications
103
Samsung Video
Watch videos stored on your device and stream online video content from various Video On
Demand (VOD) services.
Tap
Samsung
→
Samsung Video
on the Home screen.
Tap one of the following options:
•
CATEGORY
: View online videos by category.
•
RECOMMENDED
: View recommended online videos.
•
MY VIDEOS
: View videos stored on your device.
Voice Recorder
Introduction
Use different recording modes for various situations, such as in an interview. The device can
convert your voice to text and distinguish between sound sources.
Making voice recordings
1 On the Home screen, tap 实用工具
→
Voice Recorder
.
2 Tap to start recording. Speak into the microphone.
Tap to pause recording.
Applications
104
While making a voice recording, tap
BOOKMARK
to insert a bookmark.
Change the recording mode.
Start recording.
3 Tap to finish recording.
4 Enter a file name and tap
SAVE
.
Changing the recording mode
On the Home screen, tap 实用工具
→
Voice Recorder
.
Select a mode from the top of the voice recorder screen.
•
STANDARD
: This is the normal recording mode.
•
Interview
: The microphone is sensitive to sounds from two directions. In this mode, both
the top and the bottom of the device pick up equal amounts of sound.
•
VOICE MEMO
: The device records your voice and simultaneously converts it to on-screen
text. For best results, keep the device near your mouth and speak loudly and clearly in a
quiet place.
If the voice memo system language does not match the language you are speaking,
the device will not recognise your voice. Before using this feature, tap the current
language to set the voice memo system language.
Applications
105
Playing selected voice recordings
When you review interview recordings, you can mute or unmute certain sound sources in the
recording.
1 On the Home screen, tap 实用工具
→
Voice Recorder
.
2 Tap
List
and select a voice recording made in interview mode.
3 To mute certain sound sources, tap for the corresponding direction that sound is to
be muted.
The icon will change to and the sound will be muted.
Muted sound source
Unmuted sound source
My Files
Access and manage various files stored in the device.
On the Home screen, tap 实用工具
→
My Files
.
View files by category or view files stored in the device.
To check the status of used and available memory, tap
→
Manage storage usage.
To search for files or folders, tap
SEARCH
.
Applications
106
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
Alarm
On the Home screen, tap
Clock
→
Alarm
.
Setting alarms
Tap
ADD
in the alarms list, set an alarm time, select the days on which the alarm will repeat,
set other various alarm options, and then tap
SAVE
.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the clock icon next to the alarm in the alarms list.
Stopping alarms
Tap
DISMISS
to stop an alarm. If you have previously enabled the snooze option, tap
SNOOZE
to repeat the alarm after a specified length of time.
Deleting alarms
Tap on an alarm in the list of alarms.
World clock
On the Home screen, tap
Clock
→
World clock
.
Creating clocks
Enter a city name or select a city from the globe, and then tap .
Deleting clocks
Tap on a clock.
Applications
107
Stopwatch
1 On the Home screen, tap
Clock
→
Stopwatch
.
2 Tap
START
to time an event.
To record lap times while timing an event, tap
LAP
.
3 Tap
STOP
to stop timing.
To restart the timing, tap
RESUME
.
To clear lap times, tap
RESET
.
Timer
1 On the Home screen, tap
Clock
→
Timer
.
2 Set the duration, and then tap
START
.
To open the keypad to enter the duration, tap the duration input field.
3 Tap
DISMISS
when the timer goes off.
Calculator
Perform simple or complex calculations.
Tap 实用工具
→
Calculator
on the Home screen.
Rotate the device to landscape orientation to display the scientific calculator. If
Auto rotate
is
disabled, tap to display the scientific calculator.
To see the calculation history, tap . To close the calculation history panel, tap .
To clear the history, tap
→
CLEAR HISTORY
.
Applications
108
Radio
Listening to the FM radio
Tap 实用工具
→
Radio
on the Home screen.
Before you use this app, you must connect a headset, which serves as the radio antenna.
The FM radio scans and saves available stations automatically when running for the
first time.
Tap to turn on the FM radio. Select the radio station you want from the stations list.
View the list of favourites
stations.
Scan and save available stations
automatically.
Enter radio station frequency
manually.
Fine-tune the frequency.
Record a song from the FM radio.
View the list of available stations.
Access additional options.
Add the current radio station to
the favourites list.
Search for an available radio
station.
Turn the FM radio on or off.
Scanning radio stations
Tap 实用工具
→
Radio
on the Home screen.
Tap
STATIONS
→
SCAN
, and then select a scan option. The FM radio scans and saves
available stations automatically.
Select the radio station you want from the stations list.
Applications
109
Samsung Themes
Change the wallpaper settings for the Home screen and the locked screen or apply various
themes to the device.
Tap
Samsung
→
Samsung Themes
on the Home screen.
S Roaming
Purchase roaming data packages and use them as virtual SIM cards to get online without
installing an actual SIM or USIM card when you are abroad.
Before you start
•
To use S Roaming, you must sign in to your Samsung account. Refer to Samsung account
for more information.
•
To reserve data packages in S Roaming, the device must be connected to a Wi-Fi or
mobile network.
•
Roaming data packages support data services only.
Reserving data packages
1 On the Home screen, tap
Samsung
→
S Roaming
→
STORE
.
2 Enter your destination country or region in the search field.
You can also select popular destinations or data packages on the Store screen.
3 Select a package and set the data amount or the number of days by tapping or .
Tap
View details
to check the package’s details, including its conditions and
limitations.
4 Tap
RESERVE
to reserve the selected package.
The reserved data package will expire after seven days. You can check your order
history by tapping
SETTINGS
→
Expired reservations
.
Applications
110
Purchasing and activating data packages
When you are abroad, purchase the data package you reserved to activate it.
1 On the Home screen, tap
Samsung
→
S Roaming
→
RESERVED
.
2 Tap
BUY AND ACTIVATE
under the data package you want to use.
3 Select a SIM card slot to use for the data package and tap
OK
.
The SIM card slot will be deactivated while using the data package.
4 Follow the on-screen instructions to complete the purchase and activation.
Deactivating data packages
When the data package is closed, the SIM card slot will be reactivated.
To manually deactivate the data package, open the Home screen and tap
Samsung
→
S
Roaming
→
SETTINGS
→
Close S Roaming
.
When you deactivate data packages manually, they will still continue timing and
expire as scheduled.
111
Settings
Introduction
Customise settings for functions and apps. You can make your device more personalised by
configuring various setting options.
On the Home screen, tap
Settings
.
To search for settings by entering keywords, tap
SEARCH
.
Connections
WLAN
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Turn off Wi-Fi to save the battery when not in use.
Connecting to a Wi-Fi network
1 On the Settings screen, tap
Connections
→
WLAN
, and then tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon.
3 Tap
CONNECT
.
•
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap
FORGET
.
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Settings
112
WLAN Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap
Connections
→
WLAN
, and then tap the switch to activate it.
2 Tap
WLAN Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1 Tap
Gallery
on the Home screen.
2 Select an image.
3 Tap
Share
→
WLAN Direct
and select a device to transfer the image to.
4 Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
1 On the Settings screen, tap
Connections
→
WLAN
.
2 Tap
WLAN Direct
.
The device displays the connected devices in the list.
3 Tap the device name to disconnect the devices.
Settings
113
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
Pairing with other Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
, and then tap the switch to
activate it.
The detected devices are listed.
2 Select a device to pair with.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
Settings
114
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1 Tap
Gallery
on the Home screen.
2 Select an image.
3 Tap
Share
→
Bluetooth
, and then select a device to transfer the image to.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
4 Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
.
The device displays the paired devices in the list.
2 Tap next to the device name to unpair.
3 Tap
Unpair
.
Device visibility
Allow other devices to find your device to share content with you. When this feature is
activated, your device will be visible to other devices when they search for available devices
using their Transfer files to device option.
On the Settings screen, tap
Connections
and tap the
Device visibility
switch to activate it.
Settings
115
Data usage
Keep track of your data usage amount and customise the settings for the limitation.
On the Settings screen, tap
Connections
→
Data usage
.
•
Mobile data
: Set the device to use data connections on any mobile network.
•
Set data usage limit
: Set a limit for mobile data usage.
•
Manage app data
: Set network connection settings for each app to prevent them from
using WLAN or mobile network data.
•
Data compression
: Activate the Opera Max data compression feature to compress
Internet data when using the mobile network.
•
Top up phone balance
: Add to the balance of your prepaid SIM or USIM card.
•
Enter usage data
: Manually enter your data usage.
•
Real-time network speed
: Set the device to display the current network speed.
•
Data usage notifications
: Set the device to notify you of your data usage while the
device is locked. You will receive a notification after the device has been locked for more
than 5 minutes.
To change the monthly reset date for the monitoring period, tap
Set data usage limit
, tap the
switch to activate it, and then tap
Set plan billing date
.
Limiting data usage
Set the device to automatically disable the mobile data connection when the amount of
mobile data you have used reaches your specified limit.
1 On the Settings screen, tap
Connections
→
Data usage
→
Set data usage limit
and tap
the switch to activate it.
2 Tap
Monthly data usage limit
, enter the limit, and then tap
SET
.
3 Tap
Data usage warning
and select an option.
The device will alert you when the warning percentage is reached.
To set the device to automatically turn off the data connection, tap the
Limit data usage
switch to activate it.
Settings
116
Flight mode
This disables all wireless functions on your device. You can use only non-network services.
On the Settings screen, tap
Connections
and tap the
Flight mode
switch to activate it.
Make sure the device is turned off during takeoff and landing.
NFC and payment
Your device allows you to read near field communication (NFC) tags that contain information
about products. You can also use this feature to make payments and buy tickets for
transportation or events after downloading the required apps.
The device contains a built-in NFC antenna. Handle the device carefully to avoid
damaging the NFC antenna.
Using the NFC feature
Use the NFC feature to send images or contacts to other devices, and read product
information from NFC tags.
1 On the Settings screen, tap
Connections
and tap the
NFC and payment
switch to
activate it.
2 Place the NFC antenna area on the back of your device near an NFC tag.
The information from the tag appears.
Ensure that the device’s screen is unlocked. Otherwise, the device will not read NFC
tags or receive data.
Settings
117
Making payments with the NFC feature
Before you can use the NFC feature to make payments, you must register for the mobile
payment service. To register or get more information about the service, contact your service
provider.
1 On the Settings screen, tap
Connections
and tap the
NFC and payment
switch to
activate it.
2 Touch the NFC antenna area on the back of your device to the NFC card reader.
To set the default payment app, open the Settings screen and tap
Connections
→
NFC and
payment
→
Tap and pay
→
PAYMENT
, and then select an app.
The payment services list may not include all available payment apps.
Sending data
Allow data exchange when your device’s NFC antenna touches the other device’s NFC
antenna.
1 On the Settings screen, tap
Connections
→
NFC and payment
and tap the switch to
activate it.
2 Tap the
Android Beam
switch to activate it.
3 Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
Settings
118
4 When
Touch to beam.
appears on the screen, tap your device’s screen to send the item.
If both devices try to send data simultaneously, the file transfer may fail.
WLAN hotspot and tethering
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap
Connections
→
WLAN hotspot and tethering
.
You may incur additional charges when using this feature.
•
Mobile hotspot
: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
•
Bluetooth tethering
: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
•
USB tethering
: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
Settings
119
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1 On the Settings screen, tap
Connections
→
WLAN hotspot and tethering
→
Mobile
hotspot
.
2 Tap the switch to activate it.
The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap
→
Configure Mobile hotspot
and select
the level of security. Then, enter a password and tap
SAVE
.
3 On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
4 On the connected device, use the device’s mobile data connection to access the Internet.
Mobile networks
Configure your mobile network settings.
On the Settings screen, tap
Connections
→
Mobile networks
.
•
Data roaming
: Set the device to use data connections when you are roaming.
•
Preferred networks
: Set up the preferred networks list.
•
Network mode SIM
卡
1
/
Network mode SIM
卡
2
: Select a network type.
•
Access Point Names
: Set up access point names (APNs).
•
Network operators
: Search for available networks and manually register a network.
•
Roaming packages
: Purchase roaming data packages to use mobile networks when you
are abroad. Refer to S Roaming for more information.
Settings
120
SIM card manager
Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM
or USIM cards for more information.
On the Settings screen, tap
Connections
→
SIM card manager
.
•
Calls
: Select a SIM or USIM card for voice calls.
•
Text messages
: Select a SIM or USIM for messaging.
•
Mobile data
: Select a SIM or USIM card for data services.
•
NFC payment services
: Select a SIM or USIM card for NFC payment services.
•
Adaptive callback
: Select a SIM or USIM card for making a call from your call logs,
messages, or notifications if the preferred SIM card does not match the last used SIM card.
•
Dual SIM always on
: Set the device to allow incoming calls from the other SIM or USIM
card during a call.
When this feature is enabled, you may incur additional charges for call forwarding
depending on the region or service provider.
Location
Change settings for location information permissions.
On the Settings screen, tap
Connections
→
Location
.
•
Locating method
: Select a network to use for locating your device.
•
Improve accuracy
: Set the device to use the Wi-Fi or Bluetooth feature to increase the
accuracy of your location information, even when the features are deactivated.
•
Use Location in background
: Select apps to allow them to use your location information
in the background.
•
Recent location requests
: View which apps request your current location information
and their battery usage.
Settings
121
More connection settings
Customise settings to control other features.
On the Settings screen, tap
Connections
→
More connection settings
.
•
Nearby device scanning
: Set the device to scan for nearby devices to connect to.
•
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
•
MirrorLink
: Use the MirrorLink feature to control your device’s MirrorLink apps on the
vehicle’s head unit monitor. Refer to MirrorLink for more information.
•
Download booster
: Set the device to download files larger than 30 MB, faster via Wi-Fi
and mobile networks simultaneously. Refer to Download booster for more information.
•
VPN
: Set up and connect to virtual private networks (VPNs).
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
1 On the Settings screen, tap
Connections
→
More connection settings
→
Printing
.
2 Select a printer plug-in and tap the switch to activate it.
The device searches for printers that are connected to the same Wi-Fi network as your
device.
To add printers manually, tap
→
Add printer
.
To change print settings, tap
→
Printing settings
.
Printing content
While viewing content, such as images or documents, access the options list, tap
Print
→
→
All printers
, and then select a printer.
Printing methods may vary depending on the content type.
Settings
122
MirrorLink
Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s
head unit monitor.
On the Settings screen, tap
Connections
→
More connection settings
→
MirrorLink
.
Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.
Connecting your device to a vehicle via MirrorLink
When using this feature for the first time, connect the device to a Wi-Fi or mobile network.
1 Pair your device with a vehicle via Bluetooth.
Refer to Pairing with other Bluetooth devices for more information.
2 Connect your device to the vehicle using a USB cable.
When they are connected, access your device’s MirrorLink apps on the head unit monitor.
Ending the MirrorLink connection
Unplug the USB cable from your device and the vehicle.
Download booster
Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks
simultaneously. A stronger Wi-Fi signal will provide a faster download speed.
On the Settings screen, tap
Connections
→
More connection settings
→
Download
booster
.
•
This feature may not be supported by some devices.
•
You may incur additional charges when downloading files via the mobile network.
•
When you download large files, the device may heat up. If the device exceeds a set
temperature, the feature will turn off.
•
If network signals are unstable, the speed and performance of this feature may be
affected.
•
If the Wi-Fi and mobile network connections have significantly different data
transfer speeds, the device may use only the fastest connection.
•
This feature supports Hypertext Transmission Protocol (HTTP) 1.1 and Hypertext
Transmission Protocol Secure (HTTPS). The feature cannot be used with other
protocols, such as FTP.
Settings
123
Sounds and vibration
Change settings for various sounds on the device.
On the Settings screen, tap
Sounds and vibration
.
•
Sound mode
: Set the device to use sound mode or silent mode.
•
Vibrate while ringing
: Set the device to vibrate and play a ringtone for incoming calls.
•
Volume
: Adjust the volume level for call ringtones, music and videos, system sounds, and
notifications.
•
Vibration intensity
: Adjust the force of the vibration notification.
•
Ringtone
: Change the ringtones for calls or notifications.
•
Vibration pattern
: Select a vibration pattern.
•
Notification sounds
: Change the notification sound settings for each app.
•
Do not disturb
: Set the device to mute incoming calls and notification sounds, except for
allowed exceptions.
•
Touch sounds
: Set the device to sound when you select an app or option on the
touchscreen.
•
Screen lock sounds
: Set the device to sound when you lock or unlock the touchscreen.
•
Charging sound
: Set the device to sound when it is connected to a charger.
•
Vibration feedback
: Set the device to vibrate when you tap or and for other
actions, such as tapping and holding items.
•
Dialing keypad tones
: Set the device to sound when you tap the buttons on the keypad.
•
Keyboard sound
: Set the device to sound when a key is touched.
•
Keyboard vibration
: Set the device to vibrate when a key is touched.
•
Sound quality and effects
: Configure additional sound settings.
•
Stereo sound in landscape view
: Switch to stereo sound while you are viewing media
and playing games in landscape view.
Settings
124
Notifications
Change the notification settings for each app.
On the Settings screen, tap
Notifications
.
To customise notification settings, tap
ADVANCED
and select an app.
•
Allow notifications
: Allow notifications from the selected app.
•
Set as priority
: Display notifications at the top of the notification panel and include them
in the allowed list when
Do not disturb
is activated.
•
Previews in pop-ups
: Display notification previews in pop-up windows.
•
Show on lock screen
: Display notifications from the selected app on the locked screen.
•
Show on status bar
: Display the notification icon for the selected app on the status bar.
•
Show content on lock screen
: Display the content of notifications from the selected app
on the locked screen.
•
More settings
: Customise additional notification settings for the selected app.
Display
Options
Change the display settings.
On the Settings screen, tap
Display
.
•
Brightness
: Adjust the brightness of the display.
•
Blue light filter
: Activate the blue light filter and change the filter settings. Refer to Blue
light filter for more information.
•
Font
: Change the font size and type.
•
Screen mode
: Change the screen mode to adjust the display’s colour and contrast.
•
Easy mode
: Switch to easy mode to display larger icons and apply a simpler layout to the
Home screen. Refer to Easy mode for more information.
•
Icon frames
: Set whether to display shaded backgrounds to make icons stand out.
Settings
125
•
Always On Display
: Set the device to display an image or information while the screen is
turned off. Refer to Always On Display for more information.
•
LED indicator
: Set the device to turn on the LED indicator while the battery is charging,
when you have notifications, or when you make voice recordings.
•
Status bar
: Customise the settings for displaying notifications or indicators on the status
bar.
•
Screen timeout
: Set the length of time the device waits before turning off the display’s
backlight.
•
Keep screen turned off
: Set the device to prevent the screen from turning on when it is
in a dark place, such as a pocket or bag.
•
Screensaver
: Set the device to launch a screensaver when the device is charging.
Blue light filter
Reduce eye strain by limiting the amount of blue light emitted by the screen.
While you are watching HDR videos from HDR-exclusive video services, such as
Amazon video, the blue light filter will not be applied.
1 On the Settings screen, tap
Display
→
Blue light filter
, and then tap the
Enable now
switch to activate it.
2 Drag the adjustment bar to adjust the filter’s opacity.
3 To set the schedule to apply the blue light filter to the screen, tap the
Enable as
scheduled
switch to activate it and select an option.
•
Sunset to sunrise
: Set the device to apply the blue light filter at night and turn it off in
the morning, based on your location.
•
Custom schedule
: Set a specific time to apply the blue light filter.
Settings
126
Easy mode
Easy mode provides an easier user experience by using a simpler layout and bigger icons on
the Home screen.
Some app features may not be available in easy mode.
Switching to easy mode
1 On the Settings screen, tap
Display
→
Easy mode
→
Easy mode
.
2 Select apps under
Easy applications
to apply a simpler layout.
3 Tap
DONE
.
Returning to standard mode
Swipe to the left on the Home screen and tap
Settings
→
Display
→
Easy mode
→
Standard mode
→
DONE
.
Managing shortcuts
To add a shortcut to an app to the Home screen, swipe to the left, tap , and then select an
app.
To add a shortcut to a contact on the Home screen, swipe to the right and tap .
To delete a shortcut from the Home screen, tap
EDIT
and select an app or contact with .
Wallpapers and themes
Change the wallpaper settings for the Home screen and the locked screen or apply various
themes to the device.
On the Settings screen, tap
Wallpapers and themes
.
Settings
127
Advanced features
Options
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Advanced features
.
Excessive shaking or impact to the device may cause unintended input for some
features.
•
Smart stay
: Set the device to prevent the display backlight from turning off while you are
looking at the display.
•
Games
: Activate the Game Launcher and Game Tools icon and change the game-related
settings. Refer to Game Launcher for more information.
•
Floating messages
: Set the device to notify new messages with a floating icon. You can
check and reply to messages instantly while watching videos or playing games in full
screen.
•
App lock
: Set a lock method to prevent others from accessing selected apps.
•
Call/message spam filter
: Set the device to identify unsaved phone numbers when you
receive incoming calls or messages. You can also set the device to reject calls or messages
from specific phone number types or to update database automatically when connected
a Wi-Fi network.
This feature may not be available depending on the region or service provider.
•
Hongbao assistant
: Set the device to notify you when you receive a hongbao via
WeChat. This feature will help you quickly open hongbaos.
•
One-handed operation
: Activate one-handed operation mode for your convenience
when using the device with one hand.
This feature may not be available depending on the region or service provider.
•
Quick launch Camera
: Set the device to launch the camera by pressing the Home key
twice quickly.
Settings
128
•
Pop-up view gesture
: Set the device to view the app screen in the pop-up view. Refer to
Pop-up view for more information.
•
Smart capture
: Set the device to capture content that continues across multiple screens,
and crop and share the screenshot immediately.
•
Palm swipe to capture
: Set the device to capture a screenshot when you swipe your
hand to the left or right across the screen. You can view the captured images in
Gallery
.
It is not possible to capture a screenshot while using some apps and features.
•
Record screen
: Record and share video screenshots. You can also set the sound to record
and video quality.
•
Direct call
: Set the device to make a voice call by picking up and holding the device near
your ear while viewing call, message, or contact details.
•
Smart alert
: Set the device to alert you if you have missed calls or new messages when
you pick up the device.
This feature may not work if the screen is turned on or the device is not on a flat
surface.
•
Easy mute
: Set the device to mute incoming calls or alarms by using palm motions or
facing the device’s screen downwards.
•
Send SOS messages
: Set the device to send help messages by pressing the Power
key three times. You can also send sound recordings along with the message to the
recipients. Refer to Send SOS messages for more information.
•
Direct share
: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
Settings
129
Send SOS messages
In an emergency situation, quickly press the Power key three times. The device sends
messages to your emergency contacts. The messages include your location information.
1 On the Settings screen, tap
Advanced features
→
Send SOS messages
, and then tap the
switch to activate it.
2 Follow the on-screen instructions to add emergency contacts if you have not already
done so.
To send help messages with audio recordings or photos, tap the
Attach audio recording
or
Attach pictures
switch to activate it.
The
Attach pictures
option may not be available depending on the region or service
provider.
Adding emergency contacts
On the Settings screen, tap
Advanced features
→
Send SOS messages
→
Send messages
to
→
ADD
. Tap
Create contact
and enter contact information or tap
Select from contacts
to
add an existing contact as an emergency contact.
Applications
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap
Applications
.
Settings
130
Lock screen and security
Options
Change the settings for securing the device and the SIM or USIM card.
On the Settings screen, tap
Lock screen and security
.
The available options may vary depending on the screen lock method selected.
•
Screen lock type
: Change the screen lock method.
•
Info and app shortcuts
: Change settings for the items displayed on the locked screen.
•
Notifications on lock screen
: Set whether or not to show notification content on the
locked screen and select which notifications to display.
•
Secure lock settings
: Change screen lock settings for the selected lock method.
•
Fingerprints
: Register your fingerprint to the device to secure the device or sign in to
your Samsung account. Refer to Fingerprint recognition for more information.
•
Find My Mobile
: Activate or deactivate the Find My Mobile feature. Access the Find
My Mobile website (findmymobile.samsung.cn) to track and control your lost or stolen
device.
•
Unknown sources
: Set the device to allow the installation of apps from unknown
sources.
•
Secure Folder
: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
•
Secure startup
: Protect your device by setting it to require a screen unlock code when
turning on the device. You must enter the unlock code to start the device and receive
messages and notifications.
•
Encrypt SD card
: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
•
Other security settings
: Configure additional security settings.
Settings
131
Fingerprint recognition
In order for fingerprint recognition to function, your fingerprint information needs to be
registered and stored in your device. After registering, you can set the device to use your
fingerprint for the features below:
•
Screen lock
•
Web sign-in
•
Verify Samsung account
•
Secure Folder
•
Samsung Pay
•
This feature may not be available depending on the region or service provider.
•
Fingerprint recognition uses the unique characteristics of each fingerprint to
enhance the security of your device. The likelihood of the fingerprint sensor
confusing two different fingerprints is very low. However, in rare cases where
separate fingerprints are very similar the sensor may recognise them as identical.
•
If you use your fingerprint as a screen lock method, your fingerprint cannot be
used to unlock the screen after restarting the device. You must unlock the device
using a pattern, PIN, or password you set when registering the fingerprint.
•
If your fingerprint is not recognised and you have forgotten your backup password,
you must take the device to a Samsung Service Centre to have it reset. Then, you
must re-register your fingerprints and create a new backup password.
For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that
may affect the feature’s performance:
•
The Home key contains a fingerprint recognition sensor. Ensure that the Home key is not
scratched or damaged by metal objects, such as coins, keys, and necklaces.
•
The screen protector supplied with the device may cause the fingerprint recognition
sensor to malfunction. Remove the screen protector to improve fingerprint sensitivity.
•
Ensure that the fingerprint recognition area and your fingers are clean and dry.
•
The device may not recognise fingerprints that are affected by wrinkles or scars.
•
The device may not recognise fingerprints from small or thin fingers.
Settings
132
•
If you bend your finger or use a fingertip, the device may not recognise your fingerprints.
Make sure to cover the entire Home key with your finger.
•
To improve recognition performance, register fingerprints of the hand used most often to
perform tasks on the device.
•
In dry environments, static electricity can build up in the device. Avoid using this feature
in dry environments or before using the feature, discharge static electricity by touching a
metal object.
Registering fingerprints
1 On the Settings screen, tap
Lock screen and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
If you have not set a screen lock method, create one.
3 Place your finger on the Home key.
4 After the device detects your finger, lift it up and place it on the Home key again.
Repeat this action by moving your finger upwards or downwards until the fingerprint is
registered.
When a fingerprint lock pop-up window appears, tap
ENABLE
to use your fingerprint to
unlock the screen.
Deleting fingerprints
You can delete registered fingerprints.
1 On the Settings screen, tap
Lock screen and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
3 Tap
EDIT
.
4 Tick fingerprints to delete and tap
REMOVE
.
Settings
133
Verifying the Samsung account password
Use fingerprints to verify your Samsung account password. You can use a fingerprint instead
of entering your password, for example, when you purchase content from
Galaxy Apps
.
1 On the Settings screen, tap
Lock screen and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Samsung account
switch to activate it.
4 Sign in to your Samsung account.
Using fingerprints to sign in to accounts
You can use your fingerprints to sign in to webpages that support password saving.
This feature is only available for webpages that you access via the
Internet
app.
1 On the Settings screen, tap
Lock screen and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Web sign-in
switch to activate it.
4 Open a webpage that you want to sign in to with a fingerprint.
5 Enter your user name and password, and then tap the webpage’s sign in button.
6 Tick
Sign in using your fingerprints
and tap
REMEMBER
.
You can use your fingerprint to verify your account and password to sign in to the
webpage.
Settings
134
Using fingerprints with Samsung Pay
You can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to
Samsung Pay for more information.
Samsung Pay may not be available depending on the region or service provider.
Unlocking the screen with fingerprints
You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.
1 On the Settings screen, tap
Lock screen and security
→
Fingerprints
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Fingerprint unlock
switch to activate it.
4 On the locked screen, place your finger on the Home key and scan your fingerprint.
Cloud and accounts
Introduction
Sync, back up, or restore your device’s data using Samsung Cloud, or reset your device. You
can also register and manage accounts, such as your Samsung account, and transfer data to
or from other devices via Smart Switch.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
Samsung Cloud
You can manage the content that you want to store securely in Samsung Cloud. Check the
usage status of your Samsung Cloud storage, and sync, back up, and restore your data.
On the Settings screen, tap
Cloud and accounts
→
Samsung Cloud
.
Settings
135
Cloud usage
View the amount of storage space you are currently using in Samsung Cloud and the amount
of usage by data type. You can also delete backup data from old devices after restoring data.
Sync settings
Customise the sync settings of your data, such as contacts and calendar events.
Backup and restore
Back up your application data and device settings to Samsung Cloud, and restore them when
needed. Refer to Backing up and restoring data for more information.
Accounts
Add your Samsung account and other accounts to sync with them.
Adding accounts
Some apps used on your device require a registered account. Create accounts to have the
best experience with your device.
1 On the Settings screen, tap
Cloud and accounts
→
Accounts
→
Add account
.
2 Select an account service.
3 Follow the on-screen instructions to complete the account setup.
To sync content with your accounts, select an account and select items to sync.
Removing accounts
On the Settings screen, tap
Cloud and accounts
→
Accounts
, select an account name, select
the account to remove, and then tap
→
Remove account
.
Settings
136
Backup
Change the settings for managing settings and data.
On the Settings screen, tap
Cloud and accounts
→
Backup
.
•
Back up my data
: Back up your personal information and app data to the Samsung
server. You can also set the device to automatically back up data.
•
Restore
: Restore previously backed up personal information and app data from your
Samsung account.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
•
Vision
: Customise the settings to improve accessibility for visually impaired users.
•
Hearing
: Customise the settings to improve accessibility for users with hearing
impairment.
•
Dexterity and interaction
: Customise the settings to improve accessibility for users who
have reduced dexterity.
•
Direction lock
: Change the directional combination settings for unlocking the screen.
•
Direct access
: Set the device to open selected accessibility menus when you press the
Home key three times quickly.
•
Notification reminder
: Set the device to alert you to notifications that you have not
checked at the interval.
•
Answering and ending calls
: Change the method of answering or ending calls.
•
Single tap mode
: Set the device to control incoming calls or notifications by tapping the
button instead of dragging it.
•
Manage accessibility
: Export or import the accessibility settings to share them with
other devices.
•
Services
: View accessibility services installed on the device.
Settings
137
General management
Customise your device’s system settings or reset the device.
On the Settings screen, tap
General management
.
•
Battery
: Check the remaining battery power and time to use the device. For devices with
low battery levels, conserve battery power by activating power saving features.
•
Storage
: Check the status of the used and available memory.
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the memory.
The available capacity may change when you update the device.
•
RAM
: Check the RAM’s status. You can speed up your device by reducing the amount of
RAM you are using.
•
Language and input
: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language.
•
Date and time
: Access and alter the following settings to control how the device displays
the time and date.
If the battery remains fully discharged or removed from the device, the time and date
is reset.
•
Contact us
: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
•
Report diagnostic info
: Set the device to automatically send the device’s diagnostic and
usage information to Samsung.
•
Reset
: Reset your device’s settings or perform a factory data reset.
Settings
138
Software update
Update your device’s software or change the update settings.
On the Settings screen, tap
Software update
.
•
Download updates manually
: Check for and install updates manually.
•
Download updates automatically
: Set the device to check for and download updates
automatically when connected to a Wi-Fi network.
•
Scheduled software updates
: Set the device to install updates at a specified time if there
are downloaded updates.
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap
User manual
.
About device
Access device information, edit the device name, or update device software.
On the Settings screen, tap
About device
.
Copyright
Copyright © 2016 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
All other trademarks and copyrights are the property of their respective owners.
139
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
Appendix
140
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
On the Home screen, tap
Settings
→
General management
→
Reset
→
Factory data reset
→
RESET DEVICE
→
DELETE ALL
. Before performing the factory data reset, remember to
make backup copies of all important data stored in the device.
Appendix
141
Calls are not connected
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialling.
•
Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using a headset, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
Visit a Samsung Service Centre and have the battery replaced.
Appendix
142
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption increases when you use messaging features or some apps, such as
games or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Your device is hot to the touch
When you use apps that require more power or use apps on your device for an extended
period of time, your device may feel hot to the touch. This is normal and should not affect
your device’s lifespan or performance.
If the device becomes too hot, do not use the device or apps for a while. If the device
continues to overheat, contact a Samsung Service Centre.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Appendix
143
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com/cn.
•
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Another Bluetooth device is not located
•
Ensure that the Bluetooth wireless feature is activated on your device.
•
Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
•
If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Appendix
144
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use
WLAN or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the Smart manager or manually delete unused
apps or files to free up storage space.
Appendix
145
Notices
The names and content of toxic and hazardous substances or elements
PartToxic and hazardous substances or elements
Pb Hg Cd Cr6+ PBB PBDE
PBA XOOOOO
Plastic OOOOOO
Metal XOOOOO
Battery XOOOOO
Accessory XOOOOO
O: Indicates that the toxic or hazardous substance contained in all of the homogeneous materials for this
part is below the limit specified in GB/T 26572.
X: Indicates that the toxic or hazardous substance contained in at least one of the homogeneous materials
used for this part is above the limit specified in GB/T 26572.
The information provided in this table is based on figures presented by supply manufacturers
and tests conducted by Samsung. All toxic and hazardous substances or elements are used at
the minimum level allowed by current technology. Samsung continues to make every effort
to reduce the need for these substances or elements through improved technology.
The “environmental protection use period” for this product is 20 years and
the corresponding logo is as shown on the left. Exchangeable parts, such
as batteries, may have different periods of warranty. The “environmental
protection use period” is valid only when the product is used under normal
conditions, as described in the manual.
FCC Notice and Cautions
FCC Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and,f not
installed and used in accordance with the instructions, may cause harmful interference to
radio communications.However, there is no guarantee that interference will not occur in a
particular installation.If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna. -Increase the separation between the
equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The phone may cause TV or radio interference if used in close proximity to receiving
equipment. The FCC can require you to stop using the phone if such interference cannot
be eliminated.
Vehicles using liquefied petroleum gas (such as propane or butane) must comply with the
National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the
National Fire Protection Association, One Battery march Park, Quincy, MA 02269, Attn:
Publication Sales Division.
Cautions
Changes or modifications made in the radio phone, not expressly approved by Samsung,
will void the user¡ authority to operate the equipment.¯s
Only use approved batteries, antennas and chargers. The use of any unauthorized
accessories may be dangerous and void the phone warranty if said accessories cause
damage or a defect to the phone.
Although your phone is quite sturdy, it is a complex piece of equipment and can be
broken. Avoid dropping, hitting, bending or sitting on it.
Health and safety information
Exposure to Radio Frequency (RF) Signals
Certification Information (SAR)
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured
not to exceed the exposure limits for radio frequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S. government. These FCC exposure limits
are derived from the recommendations of two expert organizations, the National Counsel
on Radiation Protection and Measurement (NCRP) and the Institute of Electrical and
Electronics Engineers (IEEE). In both cases, the recommendations were developed by
scientific and engineering experts drawn from industry, government, and academia after
extensive reviews of the scientific literature related to the biological effects of RF energy.
The exposure limit set by the FCC for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate (SAR). The SAR is a measure of
the rate of absorption of RF energy by the human body expressed in units of watts per
kilogram (W/kg). The FCC requires wireless phones to comply with a safety limit of 1.6
watts per kilogram (1.6 W/kg). The FCC exposure limit incorporates a substantial margin
of safety to give additional protection to the public and to account for any variations in
measurements.
SAR tests are conducted using standard operating positions accepted by the FCC with
the phone transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level
of the phone while operating can be well below the maximum value. This is because the
phone is designed to operate at multiple power levels so as to use only the power
required to reach the network. In general, the closer you are to a wireless base station
antenna, the lower the power output.
-
SAR information on this and other model phones can be viewed on-line at
www.fcc.gov/oet/fccid. This site uses the phone FCC ID number A3LSMC9000
Sometimes it may be necessary to remove the battery pack to find the number. Once you
have the FCC ID number for a particular phone, follow the instructions on the website
and it should provide values for typical or maximum SAR for a particular phone.
Additional product specific SAR information can also be obtained at www.fcc.gov/cgb/sar.
Consumer Information on Wireless Phones
The U.S. Food and Drug Administration (FDA) has published a series of Questions and
Answers for consumers relating to radio frequency (RF) exposure from wireless phones.
The FDA publication includes the following information:
What kinds of phones are the subject of this update?
The term wireless phone refers here to hand-held wireless phones with built-in antennas,
often called “cell,” “mobile,” or “PCS” phones. These types of wireless phones can
expose the user to measurable radio frequency energy (RF) because of the short
distance between the phone and the user¡¯s head. These RF exposures are limited by
Federal Communications Commission safety guidelines that were developed with the
advice of FDA and other federal health and safety agencies. When the phone is located
at greater distances from the user, the exposure to RF is drastically lower because a
person¡¯s RF exposure decreases rapidly with increasing distance from the source. The
so-called ¡°cordless phones,¡± which have a base unit connected to the telephone wiring
in a house, typically operate at far lower power levels, and thus produce RF exposures
well within the FCC¡¯s compliance limits.
Do wireless phones pose a health hazard?
The available scientific evidence does not show that any health problems are associated
with using wireless phones. There is no proof, however, that wireless phones are
absolutely safe. Wireless phones emit low levels of radio frequency energy (RF) in the
microwave range while being used. They also emit very low levels of RF when in the
stand-by mode. Whereas high levels of RF can produce health effects (by heating tissue),
exposure to low level RF that does not produce heating effects causes no known adverse
health effects. Many studies of low level RF exposures have not found any biological
effects. Some studies have suggested that some biological effects may occur, but such
findings have not been confirmed by additional research. In some cases, other
researchers have had difficulty in reproducing those studies, or in determining the
reasons for inconsistent results.
What is FDA’s role concerning the safety of wireless phones?
Under the law, FDA does not review the safety of radiation-emitting consumer products
such as wireless phones before they can be sold, as it does with new drugs or medical
devices. However, the agency has authority to take action if wireless phones are shown
to emit radio frequency energy (RF) at a level that is hazardous to the user. In such a
case, FDA could require the manufacturers of wireless phones to notify users of the
health hazard and to repair, replace or recall the phones so that the hazard no longer
exists.
Although the existing scientific data do not justify FDA regulatory actions, FDA has urged
the wireless phone industry to take a number of steps, including the following:
•”Support needed research into possible biological effects of RF of the type emitted by
wireless phones;
•”Design wireless phones in a way that minimizes any RF exposure to the user that is not
necessary for device function; and
•”Cooperate in providing users of wireless phones with the best possible information on
possible effects of wireless phone use on human health.
FDA belongs to an interagency working group of the federal agencies that have
responsibility for different aspects of RF safety to ensure coordinated efforts at the
federal level. The following agencies belong to this working group:
•”National Institute for Occupational Safety and Health
•”Environmental Protection Agency
•”Federal Communications Commission
•”Occupational Safety and Health Administration
•”National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working group activities,
as well.
FDA shares regulatory responsibilities for wireless phones with the Federal
Communications Commission (FCC). All phones that are sold in the United States must
comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA and other
health agencies for safety questions about wireless phones.
FCC also regulates the base stations that the wireless phone networks rely upon. While
these base stations operate at higher power than do the wireless phones themselves, the
RF exposures that people get from these base stations are typically thousands of times
lower than those they can get from wireless phones. Base stations are thus not the
primary subject of the safety questions discussed in this document.
What are the results of the research done already?
The research done thus far has produced conflicting results, and many studies have
suffered from flaws in their research methods. Animal experiments investigating the
effects of radio frequency energy (RF) exposures characteristic of wireless phones have
yielded conflicting results that often cannot be repeated in other laboratories. A few
animal studies, however, have suggested that low levels of RF could accelerate the
development of cancer in laboratory animals. However, many of the studies that showed
increased tumor development used animals that had been genetically engineered or
treated with cancer-causing chemicals so as to be pre-disposed to develop cancer in
absence of RF exposure. Other studies exposed the animals to RF for up to 22 hours per
day. These conditions are not similar to the conditions under which people use wireless
phones, so we don¡¯t know with certainty what the results of such studies mean for
human health.
Three large epidemiology studies have been published since December 2000. Between
them, the studies investigated any possible association between the use of wireless
phones and primary brain cancer, glioma, meningioma, or acoustic neuroma, tumors of
the brain or salivary gland, leukemia, or other cancers. None of the studies demonstrated
the existence of any harmful health effects from wireless phones RF exposures. However,
none of the studies can answer questions about long-term exposures, since the average
period of phone use in these studies was around three years.
What research is needed to decide whether RF exposure from wireless phones poses a
health risk?
A combination of laboratory studies and epidemiological studies of people actually using
wireless phones would provide some of the data that are needed. Lifetime animal
exposure studies could be completed in a few years. However, very large numbers of
animals would be needed to provide reliable proof of a cancer promoting effect if one
exists. Epidemiological studies can provide data that is directly applicable to human
populations, but ten or more years¡¯ follow-up may be needed to provide answers about
some health effects, such as cancer. This is because the interval between the time of
exposure to a cancer-causing agent and the time tumors develop - if they do - may be
many, many years. The interpretation of epidemiological studies is hampered by
difficulties in measuring actual RF exposure during day-to-day use of wireless phones.
Many factors affect this measurement, such as the angle at which the phone is held, or
which model of phone is used.
What is FDA doing to find out more about the possible health effects of wireless phone
RF?
FDA is working with the U.S. National Toxicology Program and with groups of
investigators around the world to ensure that high priority animal studies are conducted to
address important questions about the effects of exposure to radio frequency energy
(RF).
FDA has been a leading participant in the World Health Organization international
Electromagnetic Fields (EMF) Project since its inception in 1996. An influential result of
this work has been the development of a detailed agenda of research needs that has
driven the establishment of new research programs around the world. The Project has
also helped develop a series of public information documents on EMF issues.
FDA and Cellular Telecommunications & Internet Association (CTIA) have a formal
Cooperative Research and Development Agreement (CRADA) to do research on
wireless phone safety. FDA provides the scientific oversight, obtaining input from experts
in government, industry, and academic organizations. CTIA-funded research is
conducted through contracts to independent investigators. The initial research will include
both laboratory studies and studies of wireless phone users. The CRADA will also include
a broad assessment of additional research needs in the context of the latest research
developments around the world.
What steps can I take to reduce my exposure to radio frequency energy from my wireless
phone?
If there is a risk from these products - and at this point we do not know that there is - it is
probably very small. But if you are concerned about avoiding even potential risks, you
can take a few simple steps to minimize your exposure to radio frequency energy (RF).
Since time is a key factor in how much exposure a person receives, reducing the amount
of time spent using a wireless phone will reduce RF exposure.
•”If you must conduct extended conversations by wireless phone every day, you could
place more distance between your body and the source of the RF, since the exposure
level drops off dramatically with distance. For example, you could use a headset and
carry the wireless phone away from your body or use a wireless phone connected to a
remote antenna.
Again, the scientific data do not demonstrate that wireless phones are harmful. But if you
are concerned about the RF exposure from these products, you can use measures like
those described above to reduce your RF exposure from wireless phone use.
What about children using wireless phones?
The scientific evidence does not show a danger to users of wireless phones, including
children and teenagers. If you want to take steps to lower exposure to radio frequency
energy (RF), the measures described above would apply to children and teenagers using
wireless phones. Reducing the time of wireless phone use and increasing the distance
between the user and the RF source will reduce RF exposure.
Some groups sponsored by other national governments have advised that children be
discouraged from using wireless phones at all. For example, the government in the
United Kingdom distributed leaflets containing such a recommendation in December
2000. They noted that no evidence exists that using a wireless phone causes brain
tumors or other ill effects. Their recommendation to limit wireless phone use by children
was strictly precautionary; it was not based on scientific evidence that any health hazard
exists.
Do hands-free kits for wireless phones reduce risks from exposure to RF emissions?
Since there are no known risks from exposure to RF emissions from wireless phones,
there is no reason to believe that hands-free kits reduce risks. Hands-free kits can be
used with wireless phones for convenience and comfort. These systems reduce the
absorption of RF energy in the head because the phone, which is the source of the RF
emissions, will not be placed against the head. On the other hand, if the phone is
mounted against the waist or other part of the body during use, then that part of the body
will absorb more RF energy. Wireless phones marketed in the U.S. are required to meet
safety requirements regardless of whether they are used against the head or against the
body. Either configuration should result in compliance with the safety limit.
Do wireless phone accessories that claim to shield the head from RF radiation work?
Since there are no known risks from exposure to RF emissions from wireless phones,
there is no reason to believe that accessories that claim to shield the head from those
emissions reduce risks. Some products that claim to shield the user from RF absorption
use special phone cases, while others involve nothing more than a metallic accessory
attached to the phone. Studies have shown that these products generally do not work as
advertised. Unlike ¡°hand-free¡± kits, these so-called ¡°shields¡± may interfere with proper
operation of the phone. The phone may be forced to boost its power to compensate,
leading to an increase in RF absorption. In February 2002, the Federal trade Commission
(FTC) charged two companies that sold devices that claimed to protect wireless phone
users from radiation with making false and unsubstantiated claims. According to FTC,
these defendants lacked a reasonable basis to substantiate their claim.
What about wireless phone interference with medical equipment?
Radio frequency energy (RF) from wireless phones can interact with some electronic
devices. For this reason, FDA helped develop a detailed test method to measure
electromagnetic interference (EMI) of implanted cardiac pacemakers and defibrillators
from wireless telephones. This test method is now part of a standard sponsored by the
Association for the Advancement of Medical instrumentation (AAMI). The final draft, a
joint effort by FDA, medical device manufacturers, and many other groups, was
completed in late 2000. This standard will allow manufacturers to ensure that cardiac
pacemakers and defibrillators are safe from wireless phone EMI. FDA has tested wireless
phones and helped develop a voluntary standard sponsored by the Institute of Electrical
and Electronic Engineers (IEEE). This standard specifies test methods and performance
requirements for hearing aids and wireless phones so that no interference occurs when a
person uses a compatible phone and a compatible hearing aid at the same time. This
standard was approved by the IEEE in 2000.
FDA continues to monitor the use of wireless phones for possible interactions with other
medical devices. Should harmful interference be found to occur, FDA will conduct testing
to assess the interference and work to resolve the problem.
Additional information on the safety of RF exposures from various sources can be
obtained from the following organizations:
• FCC RF Safety Program : ttp://www.fcc.gov/oet/rfsafety/
• Environmental Protection Agency (EPA) : http://www.epa.gov/radiation/
• Occupational Safety and Health Administration’s (OSHA) :
ttp://www.osha.gov/SLTC/radiofrequencyradiation/index.html
• National institute for Occupational Safety and Health (NIOSH) :
http://www.cdc.gov/niosh/emfpg.html
• World health Organization (WHO): http://www.who.int/peh-emf/
• International Commission on Non-Ionizing Radiation Protection: http://www.icnirp.de
• National Radiation Protection Board (UK): http://www.nrpb.org.uk
• Updated 4/3/2002: US food and Drug Administration http://www.fda.gov/cellphones