Samsung Electronics Co SMT397U WCDMA/LTE Tablet + BT/BLE, DTS/UNII a/b/g/n/ac, ANT+ and NFC User Manual 20171206 v1 A3LSMT397U Part1

Samsung Electronics Co Ltd WCDMA/LTE Tablet + BT/BLE, DTS/UNII a/b/g/n/ac, ANT+ and NFC 20171206 v1 A3LSMT397U Part1

Contents

User Manual_20171206_v1 - [A3LSMT397U] User Manual_Part1

www.samsung.com
User Manual
English (EU). 11/2017. Rev.1.0
SM-T397U
2
Table of Contents
Basics
4 Read me first
5 Device overheating situations and
solutions
8 Device layout and functions
11 Battery
13 SIM or USIM card (nano-SIM card)
15 Memory card (microSD card)
18 Turning the device on and off
19 Initial setup
21 Samsung account
22 Transferring data from your previous
device
26 Understanding the screen
34 Notification panel
36 Entering text
Apps and features
38 Installing or uninstalling apps
40 Bixby Home
48 Phone
53 Contacts
56 Messages
59 Internet
61 Email
62 Camera
74 Gallery
79 Multi window
83 Samsung Notes
84 Calendar
85 Samsung Flow
86 My Files
86 Clock
88 Calculator
88 Game Launcher
91 Sharing content
92 Google apps
Table of Contents
3
Appendix
121 Troubleshooting
Settings
94 Introduction
94 Connections
95 Wi-Fi
97 Bluetooth
99 Mobile hotspot and tethering
100 More connection settings
101 Sounds and vibration
102 Notifications
102 Display
103 Blue light filter
103 Wallpaper
104 Advanced features
105 Device maintenance
108 Apps
108 Lock screen and security
109 Secure Folder
113 Cloud and accounts
114 Users
116 Backup and restore
117 Google
117 Accessibility
118 General management
119 Software update
119 User manual
120 About tablet
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the devices default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or devices software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the devices specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the devices operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the
Settings
app and
tap
About tablet
Battery information
.
Basics
5
•
Depending on the region, you can view the regulatory information on the device. To
view the information, launch the
Settings
app and tap
About tablet
Regulatory
information
.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the devices normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
Basics
6
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
•
When using apps that require more power or using apps for extended periods
When playing high-quality games for extended periods
When recording videos for extended periods
When streaming videos while using the maximum brightness setting
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
When using Multi window
When updating or installing apps while recording videos
When downloading large files during a video call
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the devices multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
Basics
7
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.
•
If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the batterys lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Never use a damaged charger or battery.
Basics
8
Device layout and functions
Package contents
Check the product box for the following items:
•
Device
•
USB cable
•
Ejection pin
•
USB power adaptor
•
Quick start guide
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Basics
10
•
Connectivity problems and battery drain may occur in the following situations:
If you attach metallic stickers on the antenna area of the device
If you attach a device cover made with metallic material to the device
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Keys
Key Function
Power
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Recents
•
Tap to open the list of recent apps.
Home
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch
Google
.
Back
•
Tap to return to the previous screen.
•
Tap and hold to access additional options for the current
screen.
Volume
•
Press to adjust the device volume.
Basics
11
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1 Connect the USB cable to the USB power adaptor.
2 Plug the USB cable into the devices multipurpose jack.
3 Plug the USB power adaptor into an electric socket.
4 After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Basics
12
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device maintenance feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced, such as emails.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the devices lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Basics
15
Memory card (microSD card)
Installing a memory card
Your devices memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your devices maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
SD card
folder.
Basics
18
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the
Settings
app and tap
Device maintenance
Storage
Storage settings
SD card
Format
FORMAT
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturers warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Power off
.
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Restarting the device
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Power key
Volume Down
key
Basics
19
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
The initial setup procedures may vary depending on the devices software and your
region.
1 Turn on the device.
2 Select your preferred device language.
Select a language.
3 Select a Wi-Fi network and connect to it.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
4 Follow the on-screen instructions to proceed the initial setup.
5 Set a screen lock method to protect your device. You can protect your personal
information by preventing others from accessing your device. To set the screen lock
method later, tap
Not now
.
Basics
20
6 Sign in to your Samsung account. You can enjoy Samsung services and keep your data
up to date and secure across all of your devices. Refer to Samsung account for more
information.
7
Select features you want to use and complete the initial setup.
The Home screen will appear.
Basics
21
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the
Settings
app
and tap
Cloud and accounts
Accounts
Samsung account
Help
.
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1 Launch the
Settings
app and tap
Cloud and accounts
Accounts
Add account
.
2 Tap
Samsung account
CREATE ACCOUNT
.
3 Follow the on-screen instructions to complete creating your account.
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1 Launch the
Settings
app and tap
Cloud and accounts
Accounts
Add account
.
2 Tap
Samsung account
.
Basics
22
3 Enter your email address and password, and then tap
SIGN IN
.
If you forget your account information, tap
Forgotten your ID or password?
You can find
your account information when you enter the required information and security code
displayed that is on the screen.
4 Tap
DONE
to finish registering your Samsung account.
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1 Launch the
Settings
app and tap
Cloud and accounts
Accounts
.
2 Tap
Samsung account
Remove account
.
3 Tap
OK
, enter your Samsung account password, and then tap
CONFIRM
.
Transferring data from your previous device
You can transfer contacts, images, and other data from a previous device to your device via
Smart Switch or Samsung Cloud.
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Basics
23
Transferring data via Smart Switch
You can transfer data from a previous device to your device via Samsung Smart Switch.
The following versions of Samsung Smart Switch are available.
•
Mobile version
: Transfer data between mobile devices. You can download the app from
Galaxy Apps
or
Play Store
.
•
Computer version
: Transfer data between your device and a computer. You can
download the app from www.samsung.com/smartswitch.
Transferring data wirelessly via Wi-Fi Direct
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1 On both devices, download and install Smart Switch from
Galaxy Apps
or
Play Store
.
2 Place the devices near each other.
3 Launch
Smart Switch
on both devices.
4 On the previous device, tap
WIRELESS
SEND
CONNECT
.
5 On your device, tap
WIRELESS
RECEIVE
and select the previous device type.
6 Follow the on-screen instructions to transfer data from your previous device.
Basics
24
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the devices USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
Basics
25
Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your new
device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer
to Samsung account for more information.
Backing up data
1 On your previous device, sign in to your Samsung account.
2 Launch the
Settings
app, select the backup option, and back up your data.
•
If your device supports Samsung Cloud, launch the
Settings
app, tap
Cloud and
accounts
Samsung Cloud
Backup settings
, and then back up your data.
•
The data backup method may vary depending on your model.
•
Some data will not be backed up. To check which data will be backed up, launch
the
Settings
app, tap
Cloud and accounts
Samsung Cloud
Backup
settings
.
Restoring data
1 On your new device, launch the
Settings
app and tap
Cloud and accounts
Samsung
Cloud
Restore
.
2 Tap and select the previous device from the devices list.
3 Tick the data types you want to restore and tap
RESTORE NOW
.
Basics
26
Understanding the screen
Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
•
It is recommended to use fingers when you use the touchscreen.
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately
2 seconds.
Basics
27
Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left, or
to the right.
Spreading and pinching
Spread two fingers apart or pinch on the
screen.
Basics
28
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
Favourite apps
Screen indicators
A folder
Bixby Home indicator. View
your customised content.
An app
Basics
29
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen. To return to
the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the
Home key or tap the Back key.
Home screen Apps screen
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then drag it to the top or bottom of the screen. A shortcut to the app will be added on
the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Basics
30
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
1 On the Home screen or the Apps screen, tap and hold an app, and then drag it over
another app.
2 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created. Tap
Enter folder name
and
enter a folder name.
•
Adding more apps
Tap
ADD APPS
on the folder. Tick the apps to add and tap
ADD
. You can also add an app
by dragging it to the folder.
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
•
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
Basics
31
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
•
Adding panels: Swipe to the left, and then tap .
•
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
•
Deleting panels: Tap on the panel.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Widgets
: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
•
Home screen settings
: Change the size of the grid to display more or fewer items on the
Home screen and more.
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap
Home screen
settings
Home screen layout
Home screen only
APPLY
.
You can now access all your apps by swiping to the left on the Home screen.
Basics
32
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/ LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Basics
33
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
The screen is locked with
Swipe
, the default screen lock method.
Press the Power key or the Home key and swipe in any direction to unlock the screen.
Changing the screen lock method
To change the screen lock method, launch the
Settings
app, tap
Lock screen and security
Screen lock type
, and then select a method.
When you set a pattern, PIN, or password for the screen lock method, you can protect your
personal information by preventing others from accessing your device. After setting the
screen lock method, the device will require an unlock code whenever unlocking it.
•
Swipe
: Swipe in any direction on the screen to unlock it.
•
Pattern
: Draw a pattern with four or more dots to unlock the screen.
•
PIN
: Enter a PIN with at least four numbers to unlock the screen.
•
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
•
None
: Do not set a screen lock method.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
Settings
app, tap
Lock screen and security
Secure lock settings
, and then tap the
Auto
factory reset
switch to activate it.
Basics
34
Screen capture
Capture a screenshot while using the device.
Press and hold the Home key and the Power key simultaneously. You can view captured
images in
Gallery
.
You can also capture screenshots by swiping your hand to the left or right across the screen.
If this feature is not activated, launch the
Settings
app, tap
Advanced features
, and then tap
the
Palm swipe to capture
switch to activate it.
It is not possible to capture a screenshot while using some apps and features.
Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
Basics
35
You can use the following functions on the notification panel.
Tap a notification and perform
various actions.
Clear all notifications.
Launch Settings.
Switch between user accounts
or add new user accounts.
Access the notification
settings.
Quick setting buttons
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
Button order
, tap and hold a button, and then drag it to
another location.
Basics
36
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps,
tap it twice.
Change the keyboard settings. Enter a space.
Move the cursor.
Changing the input language
Tap
Languages and types
MANAGE INPUT LANGUAGES
, and then select the
languages to use. When you select two or more languages, you can switch between the input
languages by swiping to the left or right on the space key.
Additional keyboard functions
Tap and hold to use various functions. Other icons may appear instead of the icon
depending on the last function that was used.
•
: Enter text by voice.
Change the voice input
settings. Start or pause entering text by
voice.
Basics
37
•
: Switch to handwriting mode.
Switch to the standard
keyboard.
View information about
editing handwriting.
Change the keyboard settings.
This feature may not be available depending on the region or service provider.
•
: Add an item from the clipboard.
•
: Enter emoticons.
•
: Switch to the floating or split keyboard. You can move the keyboard to another
location by dragging the tab.
•
: Change the keyboard settings.
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap
Select all
to select all text.
3 Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
38
Apps and features
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Open the
Samsung
folder and launch the
Galaxy Apps
app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
Settings
Auto update apps
, and
then select an option.
Play Store
Purchase and download apps.
Launch the
Play Store
app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
Settings
Auto-update apps
, and
then select an option.
Apps and features
39
Managing apps
Uninstalling apps and using app sleep mode
Tap and hold an app and select an option.
•
Disable
: Disable selected default apps that cannot be uninstalled from the device.
•
Sleep
: Put apps in sleep mode to save the battery by preventing them from running in
the background.
•
Uninstall
: Uninstall downloaded apps.
Enabling apps
Launch the
Settings
app, tap
Apps
Disabled
, select an app, and then tap
ENABLE
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
ALLOW
on the pop-up window to grant permissions to
the app.
To view your app permission settings, launch the
Settings
app and tap
Apps
. Select an app
and tap
Permissions
. You can view the apps permissions list and change its permissions.
To view or change app permission settings by permission category, launch the
Settings
app
and tap
Apps
App permissions
. Select an item and tap the switches next to apps to
grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Apps and features
40
Bixby Home
Introduction
Bixby analyses your usage patterns and routine and provides recommended features.
•
To use the Bixby feature, your device must be connected to a Wi-Fi or mobile
network.
•
To use the Bixby feature, you must sign in to your Samsung account.
Starting Bixby
Bixby saves data about your usage patterns and routine to your Samsung account and
provides recommended features.
1 On the Home screen, swipe to the right.
2 Read the on-screen information about the app and tap
NEXT
.
3 Tap
SIGN IN
and follow the on-screen instructions to sign in to your Samsung account.
If you are already signed in, this step will not appear.
4 Read and agree to the terms and conditions and tap
NEXT
.
The Bixby Home screen will appear.
Apps and features
41
Using Bixby Home
On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analysing your usage patterns and your routine.
To open Bixby Home, swipe to the right on the Home screen.
Upcoming reminder
Recommended content
Reminder
•
The content and order of the cards update automatically at a specified interval. To
manually update cards, swipe downwards on the screen.
•
To close Bixby Home, swipe to the left on the screen.
Apps and features
42
Reminder
Schedule notifications or to-do items or use location reminders. You can also create a
reminder to view a webpage later while browsing the Internet.
•
To use this feature, the device must be connected to a Wi-Fi or mobile network.
•
To use location reminders, the GPS feature must be activated.
•
To use this feature, you must register and sign in to your Samsung account.
Starting Reminder
You can start Reminder from Bixby Home.
1 On the Home screen, swipe to the right.
The Bixby Home screen will appear.
2 Tap
GET STARTED
on the
UPCOMING REMINDERS
card.
The Reminder intro page will appear.
3 Make sure the
Add icon on Home screen
option is ticked and tap
START
.
The reminder composition screen will appear.
If you add the
Reminder
app icon ( ) to the Home screen, you can launch the
Reminder
app from the Home screen.
Apps and features
43
Creating reminders
Reminder will alert you if you create a reminder with a specified time and location setting. You
can also save various content, such as a single memo or webpage address, and view it later.
For example, create a reminder to alert you to ‘take your medicine at 9 AM’.
1 Launch the
Reminder
app.
2 Tap
Write a reminder
and enter Take medicine’.
3 Tap
Set conditions
Specific date and time
and set the time to ‘9 AM’.
4 Tap
SAVE
to save the reminder.
Creating reminders while browsing the Internet
While browsing the Internet, you can create reminders to view a webpage, such as a news
site, later.
1 While browsing the Internet, tap
Share
.
2 Tap
Reminder
.
The webpage address will be saved as a reminder automatically.
To set the data, time, or location manually, tap .
Apps and features
44
Checking reminder notifications
At the preset time or location, a notification pop-up window will appear. Tap
COMPLETE
or
SNOOZE
.
Viewing the reminders list
Launch the
Reminder
app. You can view your reminders list. To view reminder details, select a
reminder.
Setting reminder details
Add or edit reminder details, such as frequency, date and time, or location.
1 Select a reminder to edit and tap
EDIT
.
2 Edit the conditions and tap
SAVE
.
Reminder conditions
Add an image.
Checklist
Repeat interval
Reminder information
Apps and features
45
Completing reminders
Mark reminders that you do not need to be reminded of as complete.
On the reminders list, select a reminder and tap
COMPLETE
. Or, when a notification pop-up
window appears, tap
COMPLETE
.
Restoring reminders
Restore reminders that have been completed.
1 On the reminders list, tap
Completed items
EDIT
.
2 Tick items to restore and tap
RESTORE
.
Reminders will be added to the reminders list and you will be reminded at the preset
times.
Deleting reminders
To delete a reminder, swipe right on a reminder and tap
Delete
. To delete multiple reminders,
tap and hold a reminder, tick reminders to delete, and then tap
DELETE
.
Using recommended content on Bixby Home
When you open Bixby Home, you can view the content that is frequently updated as Bixby
cards. Swipe upwards or downwards to view the Bixby cards.
For example, on the way to the office in the morning, Bixby Home will show your days
schedule and play your favourite songs. In the evening, you can set alarms, check your daily
activity, and view your friends feeds.
Apps and features
46
Viewing Bixby cards
Checking your morning alarm
At night, Bixby Home will show your alarm for the following morning.
You can check your alarm information. You can also edit the alarm by tapping the card. To
turn off the alarm, tap the switch next to the alarm to deactivate it.
Checking a reminder
If you have added reminders, the most recent reminder will appear on the Bixby Home
screen.
On the Bixby Home screen, swipe upwards or downwards to scroll to the Reminder card.
You can check the reminder information. If the reminder has a checklist, you can complete
individual items on the checklist.
To view the reminders list, tap
UPCOMING REMINDERS
.
Apps and features
47
Using additional Bixby cards
•
View the most recent event created in your planner. Tap a card to view its details or tap
the area below the task to view other events scheduled on the same day.
•
Check today’s weather for your current area in real time and view your location
information.
•
Preview the photos and videos you have taken today.
•
View updated news.
Editing Bixby cards list
•
To pin a card to the top of the Bixby Home screen, tap
Pin to top
. To unpin a card, tap
.
•
To hide a card from the list, tap
Hide for now
.
•
To stop displaying a card on the list, tap
Don’t show again
.
Selecting apps to show as Bixby cards
Add or delete apps to show as cards on the Bixby Home screen.
On the Bixby Home screen, tap
Settings
Cards
and tap the switches next to items to
add or delete them.
If an app is not installed on the device, you must install it to use it. On the Bixby Home
screen, tap
Settings
Apps with cards
and then download an app.
Bixby settings
On the Bixby Home screen, tap
Settings
.
•
Cards
: Select apps to show as cards on the Bixby Home screen.
•
Apps with cards
: Check the available apps that can be shown as cards on the Bixby
Home screen.
•
Notifications
: Set whether to receive cards and marketing information.
•
Privacy
: Customise the settings for Bixby.
•
About Bixby
: View Bixby version and legal information.
Apps and features
48
Phone
Introduction
Make or answer voice and video calls.
Making calls
1 Launch the
Phone
app and enter a phone number.
If the keypad does not appear on the screen, tap to open the keypad.
2 Tap to make a voice call, or tap to make a video call.
Add the number to the
contacts list. Preview the phone number.
Hide the keypad.
Delete a preceding character.
Access additional options.
Apps and features
49
Making calls from call logs or contacts list
Tap
RECENTS
or
CONTACTS
, and then swipe to the right on a contact or a phone number to
make a call. If this feature is deactivated, launch the
Settings
app, tap
Advanced features
,
and then tap the
Swipe to call or send messages
switch to activate it.
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, tap
Speed dial
, select a speed dial number, and then add a
phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag outside the circle.
Making an international call
1 Tap to open the keypad if the keypad does not appear on the screen.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap .
Apps and features
50
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the rejection message bar upwards.
To create various rejection messages, launch the
Phone
app, tap
Settings
Quick
decline messages
, enter a message, and then tap .
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the
Phone
app and tap
RECENTS
to view missed
calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
1 Launch the
Phone
app and tap
Settings
Block numbers
.
2 Tap , select contacts, and then tap
DONE
.
To manually enter a number, tap
Enter phone number
, enter a phone number, and then
tap .
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers
switch to activate the feature.
Apps and features
51
Options during calls
During a voice call
The following actions are available:
•
VOLUME
: Adjust the volume.
•
: Access additional options.
•
Add call
: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
•
Extra volume
: Increase the volume.
•
Bluetooth
: Switch to a Bluetooth headset if it is connected to the device.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, speak
into the microphone at the top of the device and keep the device away from your ears.
•
Keypad
/
Hide
: Open or close the keypad.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
: End the current call.
During a video call
Tap the screen to use the following options:
•
VOLUME
: Adjust the volume.
•
: Access additional options.
•
Camera
: Turn off the camera so that the other party cannot see you.
•
Switch
: Switch between the front and rear cameras.
•
: End the current call.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, speak
into the microphone at the top of the device and keep the device away from your ears.
Apps and features
52
Adding a phone number to Contact
Adding a phone number to Contacts from the keypad
1 Launch the
Phone
app.
2 Enter the number and tap
ADD TO CONTACTS
.
If the keypad does not appear on the screen, tap to open the keypad.
3 Tap
Create contact
to create a new contact, or tap
Update existing
to add the number to
an existing contact.
Adding a phone number to Contacts from the calls list
1 Launch the
Phone
app and tap
RECENTS
.
2 Tap a phone number.
3 Tap
CREATE CONTACT
to create a new contact, or tap
UPDATE EXISTING
to add the
number to an existing contact.
Apps and features
53
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1 Launch the
Contacts
app, tap , and then select a storage location.
2 Enter contact information.
Select a storage location.
Add an image.
Open more information fields.
Enter contact information.
Depending on the selected storage location, the types of information you can save
may vary.
3 Tap
SAVE
.
Apps and features
54
Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the
Contacts
app and tap
Manage contacts
Import/Export contacts
IMPORT
.
2 Select a storage location to import contacts from.
3 Tick VCF files or contacts to import and tap
DONE
.
4 Select a storage location to save contacts to and tap
IMPORT
.
Synching contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
Launch the
Settings
app, tap
Cloud and accounts
Accounts
, select an account name,
select the account to sync with, and then tap
Contacts (Samsung account)
or
Sync Contacts
.
Searching for contacts
Launch the
Contacts
app.
Use one of the following search methods:
•
Scroll up or down the contacts list.
•
Drag a finger along the index at the left side of the contacts list to scroll through it
quickly.
•
Tap the search field at the top of the contacts list and enter search criteria.
Once a contact is selected, take one of the following actions:
•
: Add to favourite contacts.
•
/ : Make a voice or video call.
•
: Compose a message.
•
: Compose an email.
Apps and features
55
Sharing contacts
You can share contacts with others by using various sharing options.
1 Launch the
Contacts
app and tap
Share
.
2 Select contacts and tap
SHARE
.
3 Select a sharing method.
Saving and sharing profile
Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.
•
The profile sharing feature may not be available depending on the region or
service provider.
•
The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.
1 Launch the
Contacts
app and select your profile.
2 Tap
EDIT
, edit your profile, and tap
SAVE
.
3 Tap
Profile sharing
, and then tap the switch to activate it.
To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in
Contacts
.
To set additional items to share, tap
Shared content
and tap the switches next to the
items you want to activate them.
To set a contact group to share your profile with, tap
Share with
and select an option.
Apps and features
56
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1 Launch the
Contacts
app and tap
Manage contacts
Merge contacts
.
2 Tick contacts and tap
MERGE
.
Deleting contacts
1 Launch the
Contacts
app and tap
Delete
.
2 Select contacts and tap
DELETE
.
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1 Launch the
Messages
app and tap .
2 Add recipients and tap
COMPOSE
.
Apps and features
57
3 Enter a message.
Access additional options.
Enter a message.
Add recipients from the
contacts list.
Enter emoticons.
Attach files.
Edit recipients.
Send the message.
4 Tap
SEND
to send the message.
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1 Launch the
Messages
app and tap
CONVERSATIONS
.
2 On the messages list, select a contact.
3 View your conversation.
To reply to the message, enter a message and tap
SEND
.
Apps and features
58
Blocking unwanted messages
Block messages from specific numbers added to your block list.
1 Launch the
Messages
app and tap
Settings
Block messages
Block numbers
.
2 Tap
INBOX
or
CONTACTS
, select a contact, and then tap .
To manually enter a number, tap
Enter number
, and then enter a phone number.
Setting the message notification
You can change notification sound, display options, and more.
1 Launch the
Messages
app, tap
Settings
Notifications
, and then tap the switch to
activate it.
2 Change the notification settings.
•
Notification sound
: Change the notification sound.
•
Vibrate when sound plays
: Set the device to vibrate when you receive messages.
•
Pop-up display
: Set the device to display messages in pop-up windows.
•
Preview message
: Set the device to display message content on the locked screen
and in pop-up windows.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications.
If this feature is not activated, launch the
Settings
app, tap
Accessibility
Notification
reminder
, and then tap the switch to activate it. Then, tap the
Messages
switch to activate it.
Apps and features
59
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1 Open the
Samsung
folder and launch the
Internet
app.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap
Go
.
To view the toolbars, drag your finger downwards slightly on the screen.
Bookmark the current
webpage.
Close the tab.
Open a new tab.
Move between pages.
Refresh the current webpage.
Access additional options.
Open the homepage.
View your bookmarks, saved
webpages, and recent
browsing history.
Apps and features
60
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password.
Activating secret mode
Tap
Turn on Secret mode
. If you are using this feature for the first time, set whether to
use a password for secret mode.
In secret mode, you cannot use some features, such as screen capture.
In secret mode, the device will change the colour of the toolbars.
Changing security settings
You can change your password.
Tap
Settings
Privacy
Secret mode security
Change password
.
Deactivating secret mode
Tap
Turn off Secret mode
.
Apps and features
61
Email
Setting up email accounts
Set up an email account when opening
Email
for the first time.
1 Open the
Samsung
folder and launch the
Email
app.
2 Enter the email address and password, and then tap
SIGN IN
.
To manually register an email account, tap
MANUAL SETUP
.
3 Follow the on-screen instructions to complete the setup.
To set up another email account, tap
Add account
.
If you have more than one email account, you can set one as the default account. Tap
Set default account
.
Sending emails
1 Tap to compose an email.
2 Add recipients and enter an email text.
3 Tap
SEND
to send the mail.
Reading emails
When
Email
is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the screen.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap
your account name, and then tap the
Sync account
switch to activate
it.
Apps and features
62
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
•
Do not take photos or record videos of other people without their permission.
•
Do not take photos or record videos where legally prohibited.
•
Do not take photos or record videos in places where you may violate other peoples
privacy.
Launching Camera
Use the following methods to launch Camera:
•
Launch the
Camera
app.
•
On the locked screen, drag outside the circle.
•
Some methods may not be available depending on the region or service provider.
•
Some camera features are not available when you launch the
Camera
app from the
locked screen or when the screen is turned off while the screen lock method is set.
•
If photos you take appear blurry, clean the camera lens and try again.
Apps and features
63
Using swipe gestures
Quickly control the preview screen by swiping in different directions. You can change the
shooting mode, switch between cameras, or apply filters or other effects.
Switching cameras
On the preview screen, swipe upwards or downwards to switch between cameras.
Rear camera preview Front camera preview
Apps and features
64
Changing shooting modes
On the preview screen, swipe to the right to open the shooting modes list.
Select a shooting mode you want.
Rear camera preview Shooting modes

Navigation menu