Samsung Electronics Co SP20MPP Laser Beam Printer User Manual

Samsung Electronics Co Ltd Laser Beam Printer Users Manual

Users Manual

Download: Samsung Electronics Co SP20MPP Laser Beam Printer User Manual
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Document ID534018
Application IDcqn8kwPIt5/qsSPwbLdHyA==
Document DescriptionUsers Manual
Short Term ConfidentialNo
Permanent ConfidentialNo
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Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize275.71kB (3446399 bits)
Date Submitted2005-04-19 00:00:00
Date Available2005-04-18 00:00:00
Creation Date2005-04-15 13:41:39
Producing SoftwareAcrobat 5.0 Scan Plug-in for Windows
Document Lastmod2005-04-15 13:42:23
Document TitleUsers Manual
Document CreatorAcrobat 5.0 Scan Plug-in for Windows

—*w For UK customers:
To reorder your consumables
call em 3154050
For Technical Assistance
Call “Tn 2420an
About (In User's Guide
This User's Guide provides information you need for setting up yuur printer.
it also provides all or tne detailed Instructions for using your printer and information ior maintaining and trcnbleshontlng me printer.
The Software User’s Gulde which is the second Section of this guide prev/ids information you need for installing the supplied sofiware and usmg its
features.
This manual is pmvlded for Informatlfln purposes cnIya All inlermatlan lnduded herein is subject to change without notice. Sumsung Elemnics is not
responsible for any damages, direct or indirect, arlslng from or related tn use ofthis manualt
© 2005 Samsung Eectrunics Co., Ltd, All rights reserved.
- ML-zuw IS model names of Samsung Electronles Co, Ltd.
- SAMSUNG and Samsung logo are trademaiks of Samsung Electronics Co, Ltd.
- cenuonics is a trademark nfCenlmnics Data Computer Corpomtiun.
- EM and EM PC are trademarks of lntemationel Business Maenlnes Corpuralinn.
- Apple, AppleTaik, TrueType, Laserwnter and Madntosrl are trademarks of Apple Computer, inc.
- Microsorc, Windows, Windows 93, Windows Me, Windows zdno, Windows xi> and Windows 2003 Server are registered trademarks of Microsoft
Corporation
- All other brand or produd names are trademarks of their respective companies or organizations.
CONTENTS
. , .'Intr9ductlon
v. ' ’ Special Features
' Printer Compfinens
ant View
Rear View .
Unda’standing the Control Panel .
On Line/Errar and Toner Save LEDs
Cancel button .
2. Settlng Up Your Prlnber
Unpacking 2.1
Seiecllng a Lucatlon 2.2
Instalilng the Toner Cartridge 2.2
Loading Paper 2.3
Connecting a Printer Cable . 2.4
Turning the Printer on 1.5
Prinhng a Demo Page 2.5
Installing Printer Suftware . 2.6
Pnnter Driver Features 2.6
System Requirements . 2.6
3. Using Print Materials
choosing Paper and other Materials .. 3.1
Type, Input Sources and Capacities . 3.1
Guideiines for Paper and Special Materials 3.2
Verifying the Output Lucatm 3.3
Loading Paper 3.3
Using the Tray 33
Using the Manual Feeder . 3.3
Printing on Special Mamnals 3.3
Canceling a Print Job 3.5
4. Maintaining Your Printer
Maintaining the Toner Cartridge
Redistributing Toner ..
Replacing the Toner Cartridge
Using the Tuner save Mode
Cleanan the printer ..
Cleaning the Outside .
Cleaning the In5|de
Consumables and Replacement pars
ll-
5. Solving Problems
Troubleshooting Checklist ..
Solvlng General Printing Problems
Clearing Paper Jams
lit the Paper Exit Area .
In the paper Feed Area
Around the Toner Cartridge
Tips for Avalding paper Jams .
Solving print Quality Problems - 5.5
print Quaiity Checklist . 5.5
Salvmn'nt Quality problems 5.5
Troubleshooting Error Meesages 5.3
Common Windows Problems . 5.3
Common Macintosh Problem
Common Linux Problems
6. Specifications
Pnnmr specifications
paper Specifications .
Overview
Supported Sizes of paper
Guidelines fur Uslng paper .
mper Specifications . 5.3
paper Output Capacity 53
Printer and paper Storage Environment .
Envelopes .
Labels
Transparenmes
Important Precautions and Safety Information
when using dos machine, these' oasic safety precautions should always be
followed to reduce risk of fire, eIeLtric shock, and injury to people:
Read and understand all instructions.
Use common sense whenever operating electrical appliances.
Follow all warnings and instructionsmarkedon the machine and in the
literature acoompanying the machine.
if an operala instruction appears to conflict with safety Information,
heed the safety information. You may have misunderstood the -
operating insh—ucdon. if you cannot resolve the conflict, contact your
sales or service representative for assistance.
Unplug the machine from the Ac wall socket before cieaning. Do not use
liquid or aerosol cleaners. Use only a damp cloth for cleaning.
Do not place the machine on an unstable cait, stand or table. it may
fall, causing serious damage.
Your machine should never be placed on, near orover a radiator, heater,
air conditioner or ventilation duct.
Do not allow anything to rest on the power cable. Do not locate your
machine where the cords will be abused by persons walking on them.
Do not overload well outlets and extension cords. This can diminish
performance, and may result in the risk of fire or electric shock.
10 Do not allow pets to chew on the Ac power or PC interface cords.
11 Never push objem of any kind into the machine through case or
cabinet openings. They may touch dangerous voltage points, creating a
risk or fire or shock. Never spill liquid orany kind onto or into the
machine.
12 To reduce the risk of electric shock, do not disassemble the machine.
Take it to a qualified seiyice technician when repair work is required.
Opening or removing covers may expose you to dangerous voltages or
other risks. incorrect reassembly could cause electric shock when the
unit is subsequently used.
13 unplug the machine from the PC and AC wall outlet, and refer servicing
to qualified service personnel under the following conditions:
- When any part of the power cord, plug, or connecting cable is
damaged or frayed.
- if liquid has been spilled into the machine.
- if the machine has been exposed to rain or water.
- if the machine does not operate properly alter instructions have been
followed.
- if the machine has been dropped, or the cabinet appears damaged.
- if the machine exhibits a sudden and distinct change in performance.
14 Adjust only those controls covered by the operating instructions
improper adjustment ofodier controls may result in damage, and may
require extensive work by a qualified service technician to ratore the
machine to normal operation.
15 Avoid using this machine during a lightning storm. There may be a
remote risk of electric shock fmm lightning. if possible, unplug the AC
power for the dumlion of the lightning storm.
is if you continuously print multiple pages, the surface of the output tray
may become hot. Be careful not to touch the surface, and keep children
away from the surface.
17 SAVE THESE iNSTRUCI'IONS.
a unt-
munc-
Environmental and safety Consideratlon
Laser Safety statement
The printer is certified in the US. to conform to the requirements of DHHS
21 CFR, chapter 1 Subthapter] for Ciass [(1) laser producis, and elsewhere,
is certified as a Clas’l laser product conformlng to the requirements of EC
525. ’ ’
Class 1 laser products are-not considered to be hazardous. The laser system
and printer are designed sohiere is never any human access to laser
- radiation above a class 1 icllal‘dljrigg normal operation, user maintenance,
or prescribed service condition.
WARNING
Never operaoe or service the printer with the protective cover removed from
Laser/Scanner assembly. The reflected beam, although Invlsible, (an
damage your eyes.
When using this product, these basic safety precautions should always be
followed to reduce risk of fire, electric shock, and injury to persons:
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Ozone safety
During normal operation, this machine produces
ozone. The ozone produced dos not present a hazard
to the operatoc However, it is advisable that the
machine be operated in a well ventilated area.
If you need additional information about ozone,
please contact your nearest Samsung dealer.
Power Saver
This printer contains advanced energy conservation
technology that reduces power consumption when it
is not in active use.
When fl'le printer does not receive data for an
extended period of time, power consumption is
automatically lowered.
The energy star emblem does not represent EPA
endorsement of any product or service.
Recycling
Q5
Radio Frequency Emissions
FCC lnformatlon to the User
This deVlce copmlles with Part 15 of (he FCC Rulest operation is subject to
the rollowing two conditions:
- Thls device may not cause harmful interrerence, and
. This device must accept any interference received, including
interference that may cause undesired operation.
This device has been tested and found to comply with the limits for a class
B digital device, pursuant to Part 15 or the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation, This equlpment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference Wlll not occur in a particular
installation. lfdiis equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment on
and on, the user is encouraged to try to correct the interference by one or
more or the following measures:
1 Reposition the receiving antenna.
1 increase the separatlon between the equipment and receivet
3 connect the equipment into an outlet on a circuit different from that to
which the receiver is connected
4 Consult the dealer or an experienced radio/TV technician for help.
Please recycle or dispose of die packaging material for
this product in an environmentally responsible manner.
CAUTION: Changes or modifications not expressly approved by the
manufacturer responsible for compliance could void the user's authority to
operate the equipment.
Canadian Radio Interference Regulations
This digital apparatus does not exceed the Class B limim for radio noise
emissions from digital apparatus as set out in the lnterference-causmg
equipment standard entitled "Digital Apparatus", ICES—003 of the industry
and Science Canada.
l:et appareii numerigue respecte les limites de bruits radioelectriques
applicables aux appareils numérlques de classe o prescntes dans la norme
sur le materiel brouiiieur: "Apparei'ls Numeriques', lcssooa édictée par
I'Industrie et Sciences Canada.
Declaration of Conformity (European Countries)
Approvals and Certifications
The cc marking applied to this pr'odud symbolizes Samsunq
Elemnics Co., Ltd. Declaration of Conformity with the
following applicable 93/55/EEC Directives of the European
union as or the dates Indicated:
January 1, 1995: Council Directive 73/23/EEC Approximation of the laws or
the member states related tn low voltage equipment.
January 1, 1996 Council Directive 89/336/EEC(91/31/EEE), approximation
orthe laws of the Member States related oo electromagnetic compatibility.
March 9, 1999: Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual remgnillon of their
conformity.
A full declaratlorl, defining the relevant Directives and referenced standards
can be obtained from your Samsung Elemnics Co., Ltd. representative.
V EU DOC
Introduction
Gnngmwlmoneanmagpurenase pawn Prinierl
o Specialreatu >
- PrlnMrCoMponents
a Undemandlng the Central Panel
Special Features
Your new printer is equlpped wim special features that improve
the print'quality, glvlng yeu a pomperirive edge. You can:
print with excellent quali y and high speed
- You can print at can dots per ch (dpi).
Uptd ’ZII_ppm in M (22 ppm in Letter).
Handle paper flexibly
. Standard ISO-Sheet rrav supports various sins and
(was of paper.
. so-sheet output tray supporis convenient access.
Create professional documents
- Vou can customize your documents uslng Watermarks,
such as “confidential.” For details, See Samara Uslr
Guide.
. Prlnt Posters. The text and pictures of each page of your
e. . document are magnified and printed across the selected
sheetar paper. After the document has printed, trim off
the white edges at each sheet. Tape the sheets mgeiiler
to form a poster. For details, see Software User Guide.
Save your tlme and money
- Allows you to use the Yoner five mode to save loner.
For details, see Saltware User Guide and page 4.2.
- Allows you to print multiple pages on one single sheet 0!
paper to save paper (ll-Up printing). For details, see
slimline User Guide.
- You can use preprlnted forms and letterhead on plain
paper. For details, see Software User Guide.
- This printer meers Energy star guidelines for energy
eifieiency.
Print in va ous environments
~' f - You can print in windows oa/Me/zoon/xp/zoos
Windows sum
. Your printer is compatible with various Linux as and
Macintosh.
- Your printer comes mm the USB interface.
1.1
introduction
Fling; cumppnents 1 - - Understandlng the Control
' ' Panel
Front View
output support . Fiver burp-it tray
. (Face down) ‘, , A
control panel
Wop anyer
. If the On Line/Error rghts green, the printer IS
murgfm ready to print.
If me On LIna/Error lights red, the printer is
experiencing an ermr, such as jammed paper, no paper,
the open top or fmnt cover or the empty toner
cartridge. see “Troubleshooting Ermr Messages" on
page 5.3.
Front saver
Ifyau pms the Cancel button while the printer is
receiving data, the On Line/Error LED hunks red on
cancel printingr
Toner cinrldge
in Manual Feed mode, if there is no paper in the tray,
the On Line/ Error LED blinks red. Lnad paper into the
tray and the LED stops blinking.
Rear Vlew
if the printer is receiving data, the On Line/Error LED
slowly blinks green.
lithe printer is printing me recewed data, the On
Line/Errnr LED blinks green fast.
If yuu press the Cancel button in Ready mode, this LED
0 is an and the Tuner Save mode is enabled.
YmrSlV‘ If you press this button once again, this LED is off and
the Toner Save mode is disabled.
if the On line/Error and Tuner 5: - LEDs bllnk, your
mug/Em" system has some problems.
To solve the pmhlem, see “Traumeshooling Errpr
Messages“ on page 5.5
iner swatch
er receptacle Terms-v-
1.2
Introduction
Cancel button
Descripti n
'P “fingfliem -in.Ready.rncde‘, préss andhold tn utten for -
page . , ahoutzseeonos until all LEDs bllnk slowly, and
release. ,
”Pres Button each time you load ashes of > :
paper in the my, when you select Manual Feed
for Source from your software application.
(I‘llaniual fee pg ‘
Feeder" on page 3.3.
Cancellng print Press this button during printing, The On Line]
job Error LED blinks while the print job ls cleared
from both the printer and the computer, and then
return to Ready mode. This may take some time
depending on the size of the print job
In Manual Feed mode, you can’t cancel the pnnt
job by pressing this huttan.
For detailed lnlormatien, see “Uslng the Manual
Feeder” on page all
Toner Save mode in Ready mooe, press this button to turn the
nn/off Toner save mode on or off.
For detailed information, see Software User
Guide and page 4.1
1.3
Introduction
For detailed information, see “Uslng the Manual ——
Setting Up Your Printer
your printer.
This chapter includes, ‘%—
. ljnpacking
Installing the Toner cartridge
Loading Paper
Connecting a Printer Cable
Turning the Printer on
Printing a Demo Page
Installing Printer Software
v [his chapter provides step-by step inioimation dnsettmg up,» A
2.1
Unpacklng
1 Remove the prznter and all accessories irurrl the packing
, v carton. Makesure that the printer has been packed with
the roiiowmg items:
Toner cartridge
CID-ROM
Quick Install Guide
Paper Cover 3
a The paper cover is to preventdust and moisture from
eontaminating your paper loaded III the tray. when you
need to open the machine (for example, cleaning inside or
the machine, removing the jammed paper or installlnq
the toner cartridge), remove the paper cover lrom your
machine,
Notes:
. if any items are missing or damaged, notify your dealer
immediately.
. Components may differ from one country to another.
- The appearance of the newer cord is diifer depending on the
country,
. The CD-RDM contains the printer driver, the User's Guide,
and the Adobe Acrobat Reader Drugmm.
Setting Up Your Printer
2 Carefully remove all of packing tape from the printer.
Selecting a Location
Select a level, stable place with adequate space for all
circulation. Allow extra space for opening cover and tray. The
area should he well-ventllaked and away from direct sunll’ght or
sources of heat, cold, and humidity. see the image below for
clearance space, Do not place the printer close to the edge or
your desk or tablel
Clearance Space
- Front: 4525 mm (enough space to allow opening or the
paper input tray)
- Back: 100 mm (enough space for ventilation)
- nglit: 100 mm (enough space for ventilation)
- Left: 100 mm (enough space for ventilation)
Setting Up Vour Printer
2.2
rig the Toiier Cartridge
Instal
v J. Grasp the front cover and pull it toward you to open,
Note: Because the printer is very light it may be moved
when you use it; for example, when opening/closing the
tray or Installing/removing the toner cartridge. Be careful
not to move the printer.
2 Remove the toner cartrldge from its bag and remove the
paper protecting the cartridge by pulling the packing tape.
3 Gently roll the cartridge 5 or 6 times to distribute the
toner.
Thoroughly rolling the cartridge will assure maximum
copies per cartridge.
Note If toner gets on your clothing, wlp
cloth and wash clothing In cold water. hotwatersets toner into
fabrlc.
A _ 6 close the iront cover, Make sure that the cover Is securely
“MW“- closed. ii the cover is not I‘lrmly closed, printing errors
. To prevent damage, do not expose the toner cartndge to may occur when you print
light for more than few minutes. Cover it with a piece of
paper, if leit exposed for more than a few minutes,
. Do nuttauch the green underside nfthe (onercanrldger Use
the handle on the cartridge to avoid touching this area
4 Locate the cartridge slots inside the printer, one on each
sldet
toner cartridge life of approximately 2,000 pages (1,000 pages
for the toner cartridge that is shipped with the printer)
5 Unfold the toner cartridge handle and grasp it. insert the
cartridge in the printer until it snaps into place. Loadlng Paper
You can load approximately 150 sheets of paper in the tray.
1 Grasp the paper input tray and pull it toward you to opent
pineh the rear guide and pull it out to extend the tray.
Note Carefully insert or pull out the tonerEartridge nut to?
scratch against the printer.
printer Is very g , may moved
when you use it; for example, when openlng/closing the
tray or installing/removrng the toner cartridge. Be careful
not to move the printer.
2.3
Setting Up Your Printer
2 Prepare a stack of paper for loading by flaring or fanning
them back and forth. straighten the edges on a level
surface.
Make sure that all four earners are llat in the tray
4 Pay attention not to overload paper. Paper flverloadlng
may cause paperjams.
5 Pinch the rear g to adjust for the paper length and
pinch the side guide and slide it to the left flush against
the paper
2,4
Setting Up Your Printer
Notes:
- Do not push the Width guide far enough to cause the
material to warp.
~ if you do not adjust the Width guide, it may cause paper
jam.
6 If necessary, close the paper cover to keep the paper ~
loaded in the tray lrom dustt
Connecting a Printer Cable
To print from your computer, you need to connect your printer
to your mmputa with a Universal Serial Bus (USB) cable.
No . ohnecti g the printer to p
requires a certified USB Cable. You will need to buy a USB 1.1
compliant cable that is within 3m in length
1 Make sure that bath the printer and the computer are
filmed off.
2 Plug the USB printer cable into the connector on the back
of the printer.
Kr... —"'/
To the use port on your computer
3 Connect the other end oi the cable to the usB port on your
computer:
See your computer user's Guide iryou need help.
Note: For using a USB cable, you must be running Windows
98/Me/2000/XP/ZDD3 Server, Macintosh with OS 10.3.
___....__M...,_, __ _. 7
Turning the Printer on
1 Plug the power cord into the power receptacle on me back
of the printer:
2 Plug the other end into a properly grounded AC outlet and
turn on the printer uslng the power swltch.
To the AC outlet
Cau on .
. The fusing area at the rear portion of the inside of your
pnnter is hot when powered. Be oareful not to be burned
when accessing this area.
- Do not disassemble the pnnter when it is powered. Dalng so
m ' you an electric shock.
2.5
Setting up Your Printer
P i: ng a Demo Page
Prlnl a demo page to make sure that the prlnter is operating
correctly.
1 Press and hold down the Cancel button on the control
panel for about 2 seconds to pnnt a demo page.
. , A ,
In I“ Pr'
Sta “9 Inter Software A Win95/M2/ Macintosh Linux
. w‘ 1000
A The'supplled CD-ROM cantalnsWindows printing software, xgzoosl
Macintosh printing software, Linux priming software, on-line Sewer
User's Guide and Acrobat Reader to view the User‘s Guide.
_ _ Watermark v N N
If you are printing from Windows
vou can install the following printer software using the CD- Overlay V N N
ROM.
. printer driver for Wlndows. Use this driver to take full .
' advantage or your printer's feahlres. For detaiis, see System Requirements
Software User Guide.
Vnur machine supports following operating system.
- Windows 98/Me/ZOODIXP - The following table shows
Windows requirements.
- statuswlonitor allows you to see the printing status of
the printer. For details, see Software User Guide.
If you are prlntlng In Macintosh
Go to software user Guide for information about installing operating . 7
the print software and printing from a Macintosh. sysrem WWW“ ”me/100W"
If you are prlnting in Linux wlndnws “Me/2000 Egmtiellm 11400 or
so to Software User Guide for information about installing CPU "3 ’
the Linux driver. Windnws xP/zoos Pentium 11933 cm
Server or higher
Printer Driver Features RAM windows 98/Ma/2000 64 MB or higher
Vour printer drivers will support the followmg standard 2232“ mm” 128 MB or higher
leamms.
. Paper Home “isms" Fm Disk Windows BB/Me/ZUDO 300 MB or higher
. Paper size, orientation and media type space Windows XP/2003 .
1 GB or iii her
- number of copies 55?“ 9
Table below lists a general overview of features supported py , internet 5 n M higher
your printer drivers. Explorer '
Ff ntér ljriirer' 3,
Note: For Windows 2000/XP, the system administrator should
Wings/Mel Macintosh Linux Install the sflflware.
“an” Wlnzoou/
xp/zuoa - Various Linux - see Software user uulde.
Saver
Toner Save v N V ‘
Print quality option Y v v 1
Poster printing v N N ‘
Multiple pages per v v v
sheet (N-up)
Fit to page printing v M v
Scale printing v v Y
2.6
Setting Up Your Printer
Using Print Materials
This chapter will help you understand types or paper you can
use with this printer aria how to properly load paper in the tray
for the pest print quanty.
This bnap‘ter includes: . ' ’ ' ' ,'
. Chonsing paper and other Materials
ng the output Location
o Ver
0 Loading Paper
0 Printing on Special Materials
1 canceling a Print Job
3.1
Using Print Materials
Choosing Paper and Other
Materials
You can print on a variety or print materials, such as plain
paper, envelopes, iapels, transparencies and so on. See “Paper
Spea’ficatiom“ on page 61. To get the best possible print
quality, use only high-quality copier-grade paper
when you choose print materials, consider the followings:
- Desired putcame: The paper ynu choose shnuld be
appropriate for the project.
- size: You can use any slxe paper that as easily within
the paper adjusters of the paper leader.
I weight: Your printer supports paper weight as follows:
- 15~24 ihs (su~90 g/mz) bond for the tray
. 15~43 lbs (60~163 g/ni?) bond for the manual feeder
. Brightness: Some papers are whiter than miners and
produce sharper, more vlbmnt images.
- surface smoothness: The smooumess of the paper
affects how crlsp the prlntlng looks on the paper.
Caution: Using a material that does mt conform to the
specification Ilsled in the paper specification can cause
problems that may require service This Sen/ICE is not covered
by the warranty or service agreements.
Type, Input Sources and Capacltles
. m , r“
Plain paper 150 J
Envelopes - 1
Labels” ' 1
Transparency films" ' 1
card stocksb ' 1
a Maximum capacity may be reduced depending on the paper
micknss.
b lfyoii lead more than one sheet, paperjams will occur You mun
lead only one sheet at a time in the may,
Guidelines for Paper and Special
Materials
When selecting or loadlng paper, envelopes, or other speolal
material, keep thesegu‘ldelines in rnrrid: ,
- Attempting to print on damp, curled, wrinkled, or torn
paper can cause paper jams and the poor print quality.
- use only high quality copier grade paper for the best print
quality. .
' hold paper with embossed lettering, perforations, or a
Whore that is too smooth or too roughgwaiper jams may
ardent ‘ i _
.. ~ _ \.
sore papefin its ream wrapper until you are ready tq:
use; Plane cartons on pallets or shelves, not on theTIdar.“
» no not place heavy objects on top of the paper, whether
it is packaged or unpackaged. Keep it away from
moisture, or other conditions that can cause it to wrinkle
or curl.
- store unused materlals at temperatures between 15 °c
and 30 "c (59 °F to 86 °F). The relative humidity should
be between 10 “lo and 7a %.
- During storage, you should use moisture-proof wrap,
such as any plastic container or bag, to prevent dust and
moisture from contaminating your paper.
- Load special paper types one sheet at a tlme.
. Only use materials specifically recommended for use In
laser printers.
- To prevent special materials, such as transparencies and
label sheets from sticking together, remove them as they
pnnis out.
- For envelopes:
- Use only well-Dorstructed envelopes wiU! sharp, Well
creased folds.
- Do not use envelopes with clasps and snaps.
— Do not use envelopes with windows, coated llning, self-
adhulve seals, or other synthetic materials.
- Do not use damaged or poorly made envelopes.
- Only use envelopes reoommended for laser printers.
Before loading envelopes in the tray, make sure that
they are undamaged and are not stuck together.
- Do not feed stamped envelopes.
- For transparencies:
» Place them on a flat surface after removing them from
the printer.
~ Do not leave them in the paper tray for long periods of
time. Dust and dirt may accumulate on them resulting
in spotty printlng.
- To avoid smudging caused py fingerprints, handle them
and coated paper carefully.
- To avoid fading, do not expose the printed
transparencies to prolonged sunlight.
3 .2
Using Print Materials
- Only use tmnsparenclas recommended for use in laser
printers.
- Ensure that trdirsparencles are not wrinkled, curled, or
have any tom edges.
- For labels:
- verify that their adhesive materlal can tolerate fusing
temperature of 180 “c (355° F) for 0.1 second.
- Make sure that there ls no exposed adhesive material
between them. exposed areas can cause labels to peel
off during printing, which can cause paper jams.
Exposed adhesive can also cause damage to machine
components.
- Do not load a sheet of them through the printer more
than once. The adhesive backing Is designed for one
pads through the machine.
- Do not use labels that are separating from the packing
sheet or are wrinkled, bubbled, nr otherwlse damaged.
- Only use labels recommended for laser printers.
. For Card stock or custom-sized materials:
- Postcards, 35 by 5.53 iil.(llidex) cards and other
custom-slzed materials can be printed with this printer.
The minimum size is 76 by 127mm(3.0 by 5.0 In.) and
the maximum size is 216 by 356mm(a.5 by 14 in.)
- Always insert the snarl-edge Into the Manual Feeder
first, If you want to print in landscape mode, make this
selection through your software. tnserplng paper long-
edge first may cause a paper jam.
- no not print on media smaller than 76mm (3.0 In.) wide
or 127mm(5.0 In.) long.
- For preprlnted paper:
- Letberheads must be prlnted wlul heet-reslstlint Ink that
will not melt, vaporlza, or release hazardous emissions
when subjected to the prlnter's fuslng temperature of
205 °C (400 °F) for 0.1 second.
- Ink on letterheads must be hon-flammable and should
not adversely affect any printer rollers,
- Forms and Ietterheads should be sealed In a molsture-
proof wrapping to prevent changes during storage.
- Before you load preprinted paper as forms and
Ielterheads, verify that the hk on the paper Is dry.
During the fusing process, wet Ink can come off
preprlnted paper.
- Do not use Carbonless paper and Timing paper. Use of
these types of paper could result in chemical smells and
could damage your printer.
——-- 1 Load the print material in the tray with the print side up.
Ver fy ng the Output Location
The printer has the paper output tray that oolleots paper tape
down, In correct order.
Adjust the paper guide against the print material without
bending the paper.
2 when you print a document, you must select Manual
Feed for source from the sonware applicationy and then
~ select the correct paper size and type. For details, see
Notes: Software user Guide.
. lryou continuously print many pages, the surlace ol the 3 Press the Cancel button on the printer to start feeding.
output tray may become hot. Be careful not to touch me was
survaoe, and especially keep children away from the surface. Note It you don't press the button after a pause, the
- The front Output tray can hold up to 50 sheen of paper. 93957 W'" be aummarioally fed Into the printer.
4 printing is started.
5 if you are printing multiple pages, load the next sheet
after the first page prints out, and press the cancel
button.
— " Repeat this step for every page to be printed.
Loading Pnper
Proper paper loading helps prevent paper jams and ensure
trouble-free printing. Do not remove the paper in the tray while ~~~ ~-~ —
ajob is printing. Doing so may cause a paperjam. See “Type, Prlnting OI'I spec|a| Materlals
input sources and capacrties" on page 3.1 for acceptable Paper
size and capacity for the tray.
1 Open the paper input (my.
2 Load the print material in the paper input tray. Do not mix
Using the Tray types. See the following directions to load each type or
print material.
The tray holds 150 sheets of paper. See ‘Type, input Sources . Load the enveiupes m me my Wm me “IF 5,“
and Capacities” on page 3.1 for acceptable paper size and down.
capacity of the tray.
Load a stack of paper into the tray and print. For details about
loading paper in the tray, see “Loading Paper“ on page 2.3.
U 9 the Manual Feeder
lrypu select Manual Feed in the Source option, you can
manually load paper in the tray. Manually loading paper can he
helpful when you want to check the print quality after each
page is printed.
lfyou experience a paper ran- from the tray, load one sheet of
paper at a time into the tray.
3.3
Using Print Materials
The stamp area is an the left side and the end of the
envelope with the stamp are: enters the printer first
and center of the tray.
caution: Ifynu print 20 envelupes in succession, the surface
of the top cover may become not Please exercise caution.
. Load labels in the tray wlth print side up.
- Load transparencies in the tray with print side up, and
the top with the adhesive mlp galng first.
3.4
Using Print Materials
Notes:
. Ti: prevent transparencies from sticking to eam other, do not
Ie't the printed sheets stack up as they are prlnted out
- piac‘e transparencies on a flat surface after removing them
from the printer.
- Do not use transparencles that are separating from the
backing sheet.
- Load card stock with print 5 e up, short edge first and
center of the tray
- Load letterheaas iii the tray with uie design raoe up,
top edge twvards uie printer,
3 Adjust his side guide to the edge of the material.
4 When you print on special material, you must selem
Manual Feed for source from the software application,
and then select the correct paper size and type. For
details, see Software User Guide.
5 Press the cancel button to start feeding,
4 For Winduws ski/Me, select Cancel Printing from
' ' Document menu,
ca “Cell “9 a Prlnt JOb For Windows ZOUU/XPROOB Sewer, seled Cancel from
Document menu.
5 when the jobs are removed from the list, turn the printer
To stop a print job from the Control Panel 0“
Press the Cancel button on the control panel.
There are two ways to cancel a printjao,
The printer will finish printing the page that is moving through
the printer and delete the rest or the print job. Pressing the
Cancel button cancels only the current job in the printer, If
more than one print job is in the printer memory, me cancel
button must be pressed once for each ion.
To stop a print job from the Printers folder
1 me the wlndnws start menu, select Settings.
2 Select printers to open the Printers winoow, eno double-
click the your printer icon.
3 From the Document menu, select Cancel Printing
(Vinndows 98/Me) or Cancel (Wlndaws zoeo/xP/zooa
Server).
in Manual Feed mode, you can't cancel a print job by pressing
the cancel button.
To cancel a print job in Manual Feed mode:
1 Turn the printer off.
2 Double-click the Q icon at right bottom or the WIndOW.
Double—click this Icon ho vlew
the queue of the print jobs, 5
3 Select a job you want to cancel.
3.5
Usl'ng Print Materials
ng the Toner Cartr dge
4 Maintaining Your
Printer
This chapter provides suggestions for maintaining the toner
cartridge and the printer, ~
Toner cartrlflge storage
TO get the maximum results from the toner cartridge, keep the
following guidelines in mind,
- Do not remove the toner cartridge from its package until
. ready for use.
Th“ “ham” “dude“ - Do not refill the toner cartridge. The “inter warranty
- Maintaining the Toner Cartridge does not cover damage caused by using a refilled
- Using the Toner save Mode “M“‘Je'
_ . ' Store tOIIEI' cartridges "1 the same environment as the
0 cleaning the Printer prlnter.
- consumables and Replacement Parts - To prevent damage to the toner cartridge, do not expose
It to light for more than few minute
Toner cartridge life expectancy
The life of the toner cartridge depends on the amount of toner
that print jobs require. When printing text at 5% coverage, a
new toner partridge lasts an average of 2,000 pages. (The
original toner cartridge supplied With the printer lasts an
average of 1,000 pages.)
saving toner
To save toner, press the Cancel button on the printer control
panel. The Toner Save LED will be lit, see page 4.2. Vnu can
also enable the Toner Save mode in the printer properties. For
details, see Software User Guide. Selecting this option will
extend the life olme toner cartridge and reduce your cost per
page, but will reduce the print quality.
Redistributing Toner
When tuner is low, faded or light areas may appear on a printed
page, Vau may be able to temporarily improve the print quality
by redistributing the tenet The lollowing proceduris may allow
you to finish the current print job before replacing the toner
cartridge.
1 Open the front door,
4.1
Maintainlng Your Printer
2 Pull the toner cartridge out and remove it from the printen 5 close the front cover. Make sure that the carver is securely
closed. If It is not firmly closed, printing ermrs may uocur
when you print.
- Avoid reaching too far Into the printen The fusing area may
be hot,
- To prevent damage to the toner cartridge, do not expose it Replacing the Toner Cartrldge
to light for more than few minutes.
If the print remains light after redistributing tone! (see
3 Gently shake the toner cartridge from side to side five or PBQE 4-1), mph?“ me “me-f sz‘dge-
six times to redistribute the toner. Remove the Old cartridge and install a new toner cartridge. See
‘ “Installing the Toner Cartridge" on page 2.2.
Us rl§ the TonVet'VSave Motie
The Toner Save made allows the printer to use less toneron
eaeh page. selecting this option will extend the life orvour
toner cartridge and reduce your cast per page, but will reouoe
Nate: if the toner ge‘ts‘oti you? élotiting, wi‘pe’it of! with a‘ary ‘
' t ualit .
cloth and wash clothing in cold water Hot water sets tonerinto "n" “ V
fabric There are two ways to enable the Toner Save mode:
4 Relnsert the toner cartridge into the pnntet Ensure that From me Control Panel
the toner cartridge snaps into place. Press the Canoe] button on the control panel. The printer must
i be In Ready mode (on Una/Error green LED is on).
4.2
Maintaining Your Printer
- lfthe rbner save LED is on, the mode is enabled and the 2 Open the front door.
printer uses less toner ho print a page.
. if the Toner Save LED is off, the mode is disabled and the
printer prints in the normal mode.
From the Printer Properties
You can also enable the Toner Save mode in the Graphic tab of
the printer properties. For details, see Software User Guide.
Cleaning the printer "
To maintain the rim uai' , follow the cleanin mcedures . , .
Mow each timepme Queflamidge is replacedgcfif pm 3 Pull the toner cartndge out and remove it from the Drlnter.
quality pmblems odcun
its. while cleaning the inside or the printer, he'eareful not
to touch the transfer roller (Iomted underneath the toner
cartridge). Oil iram your fingers can cause print quality
s.
caution: Cleaning the cabinet of the printer with surfactaE
containing large
substances can
aunts ofaicohoi, solvent or other strong
oior or crack the cabins
Cleanlng the Outside
Wipe the outside surface offhe printer with a soft, clean, lint-
free cloth. You can dampen the cloth slightly with water, but be
careful not to let any water drip onto the printer or inslde oi it. 4 With a firm lint-free cloth, wipe awav any dust and spilled
toner from the toner cartridge area and the toner cartridge
oaVity.
Cleaning the Inside
During the printing process, paper, toner, and dustparllclescan
accumulate inside me printer. This buildup can cause print
quality prohlems, such as toner specs or smearing. Cleaning
the inside of the printer will ellmlnate or reduoe these
problems.
cleanlng inside the printer
I Turn me printer oirand unplug the power card, then wait
for the printer to cool.
nine.
expose it to light for more than few minute, Cwer it with a
piece or paper, if necessary. Also, do not touch the black
4,3
Maintaining Your Printer
5 Locate the long strip of glass (LSU) inside the top of the
cartridge compartment, and gently swab the glass to see if
dirt turns the white cotton black.
6 Reinsert the toner cartridge and close the covert Make
sure tnat the cover is securely closed. ii it is not firmly
closed, printing emirs may occur when ynu print.
7 Plug in the power cord, and turn the printer on
Maintaining Your Printer
4.4
Consumables and Replacement
Parts
rrom time to time, you wlll need to replace the roller and ruser
unit to maintain top performance and avoid print quality
problems and paper reeo problems resulting from warn parts.
The following items snoulo be replaced aner you have printed
a specified number of pages. See the table below.
Apvmx. 50,000 pages
fiansfer Roller
Pick—up Roller Approx. 50,000 pages
Fuser unit Apprex. 50,000 pages
To purchase the consumables and replacement pans, eontact
Samsung dealer or the place where you bought your pmduct.
We strongly recommend that items be installed by a trained
service personnel.
Solving Problems
This chapter provides helpful information for what to do if you
encounter an error whrie using your printer.
This chapter Includes:
0 Yrouhleshooting Checklist
- Sol g General P ng Problems
a clearing Paper Jams
. Solving Prlrlt Qu-llty vroblems
o Troubleshoo gErmr Messages
- Cnmmcn flows Pmblems
c Commnn Macintosh Problems
0 Common LIllllx Prubllms
Trou
lf the printer is not working properly, consult the following
checklisL If the printer does not pass a step, follow the
corresponding troubleshaon‘ng suggestions.
Check the DDWer cord
and the power switch.
check the power source by plugging into another
outlet.
Make sure (ha! the On
Line/Error LED is on.
in the Ready moot, the on Llno/Error IJED lights
green. If the on Line/Ermr LED lights red or
triinks, go to “Troubleshootan Error Messages" on
Page 53.
Press and hohi the
cahoei button to print
a demo page.
- ii a demo page does not prll’lt, check the paper
supply In are input tray.
- lrthe paper jams in the printer, go to “Clearing
PaperJams” on page 5.
Check the demo page
to see if it is printed
correctlyt
ii there is a print quality problem, go to ‘Sulvillg
Print Quality Problems” on page 5.5.
Print a short dncument
from a snfiware
application to verify
that the computer and
punter are connected
and are communicating
correctly.
. If the page does not print, check the cable
connection between the printer and the
computer.
0 check the print queue or print spooier to see if
the printer has been paused.
. Check the sohware application to ensure you are
using the pmper printer driver and
communicatinli part. If the page is interrupterl
ouring printing, go to “Solving General Printing
Prahlerlis" on page 5.2.
if completing the
checkiist does not
resnlve the printer
prouienr, check the
lullowlng
trou oleshootino
sections.
. "Solving Generai Printing Problems”on page 5.2.
. "Tmuhleshootlng error Messages" on page 5.3.
. "Common Windows Problems" on page 5.3
. “Common Madnlcsh Problems“ on page 5.3
- “Common Linux Pmblems' on page 5.5
5.1
Solving Problems
The Printer
does not
print. ,
Solvmg General Prmtmg The printer The printer driver Reinstall the printerdriyer; see
Pr°b|ems does not may be incorrectly Snnware User Gulde. Try
prIl'iL installed. printing a demo page.
For prohlems with the operation of your printer, refer to the (continued) _
table m, suggested 50mm“ The printer IS Check the LEDS on the control panel
malfunctioning. to determine ii the printer is
indicating a system error.
The printer is not Check the powercord connections. Printer The paper source For many software appllcatlonsi the
receiving pgwen Check the power switch and the selects selection in the paper source selection ls found
power source, materiais printer properties under the paper tap within the
from the may be incorrect. printer properties. Select the correct
The printer is not Select your printer in the printer wrong paper source. For details, see
selected as the folder in windows as your default paper Software User Guide.
default printer printer. source.
Check the printer ior Alter location the prohiem, clear it. Paperdoes Paper has not been Remove paper irom the tray and
the following: . mm the am not ieed loaded correctly. reload ‘it correctly.
. . a into the
1252132227 “W '5 - giggjmvgygggggg Gearing puns. There is too much Remove excess paper from the tray.
. Paper lsjarnmed» - Load paper. See “Loading Paper“ paper in the tray,
- N0 paper is loaded. on Page 243. The paper is too use only paper that meets the
- The toner cartridge - install the toner cartridge. See thick. specifications required by the
is not installed. "installing the Toner cartridge" on printer.
. The installed toner nape 2.2. _ _ _
cartridge ys the "me ”his," “wists, cunmyyw Printjob is The ioh may he very iieduce the complexity of the page
WM; hm, smite representative, extremely complex. or try adjusting the print quality
mmmgt Slow. settings.
The maximum print speed oi the
The printer may he in Add paper to the tray and press the printer is mm) or matter) pages
Manual Feed mode. cancel button on the printer's per minute.
control panel to begin printing,
If using Windows se/ From the start menu, choose
The connection mble Disconnect the printer cable and Me, the Spooiing settings and Fr tars. Rightrcilck
hetweevl the reconnect it. setting may he set the your printer icon, choose
computer and the incorrectly. Properties, click the Details top,
printer is not and then choose the Spool
connected properly. Settings button. Select the desired
spool setting.
The connection cable ii possible, attach the cable to
hetween the another computer that is working Hail die The page layout is too Simplify the page layout and remove
computerand the property and print a job. You can page is complex. any unnecessary graphifl from the
printer is defective. also try using a different printer plank. document.
cable.
The page orientation Change the page orientation in your
The port setting is Check me Windows printersetting setting may be applicatiqn,
incorrect. to make sure that the print job is incorrect
sent on the correct poit, ii the
computer has more than one port, The paper size and Ensure that the paper size in the
make sure that the printer is the paper size print settings matches the paper in
attached to the correct one. settings do not the tray.
match,
The printer may he Check the printer properties to
configured
incorrectly.
ensure that all print settings are
correct.
5.2
Solving Problems
The paper There is too much Remove excess paperme the hay.
keeps paper in the paper if printing on specialmatenals, use
jammmg. tray. the manual feeder mode.
Ari incorrect type of Use only paper that meets the
paper is being used. specifications required by the
Printer. '
There may tie debris Open the from cover and remove
inside the machine. the debris
The printer The printercaple “5 Disconnect the printer cable and
prints, but loose or defective. reconnect. Try a print job that you
the text is have already printed successfully. If
wrong, possible, attach the cable and
garbled, or printerto another computer and try
incomplete. a print job that you know works.
Finally, try a new printer cable.
The wrong printer
driver was selected.
Check the applications printer
selection menu to ensure that your
printer is selected.
The softwa re
application is
malfunctioning.
Try printing a job from anouier
application.
Pages print,
but are
blank.
The toner cartridge is Redistribute the toner, if necessary.
defective or out of See page 4.1.
tenet If necessary, replace the toner
cartridge.
The file may have
blank pages.
Check the file to ensure it does not
contain blank pages.
Some parts, such as
the controller or the
hoard, may be
defective.
contact a service representative.
A'H’ENTION:
If you have any printing pmpiern after your printer prints
about 50,000 pages, you must contactthe customerseryice to
replace the transfer roller.
Clea 9 Paper Jams
Occasionally, papercan beiammed during a pnntititi. Spine of
causes include:
- The tray is overfilled.
- The front cover has been opened during a print job.
5.3
Solving Problems
- Paper that does not meet paper specifications has been
used. See “Paper Speclfitations~ an page 6.2.
0 Paper that IS outside of the supported size range has
been used. see “paper Specifications" on page 6.2.
If a paper iarn occurs, the On Line/Errnr LED an the control
panel lights red. Find and remwe the jammed paper. 11 it is
invisible, look inside the printer.
In the Paper Exit Area
s area may result in'ia'oo’e toner anti;
page. ii you get any toner on your clothes, wash them in oold
waceras not water will set the toner into the fapri
1 if the paper iarns as it exits to the output tray and a long
portion of the paper is visible, pull the paper straight out.
When you pull the jammed paper, ll there ls resistance and
the paper does not move immediately, stop pulling.
Continue with the next step.
2 Open the top cover and the inner cover.
7 ,,,,, 4— m In the Paper Feed Area
cautions:
- When removing the jammed paper, be careful not to touch 1 Remove any missfeed paper by pulling it out by the visible
the heat roller (located underneath the inner cover). It is hot edge from the tray. Make sure that all of the paper is
and could cause bums' properly aligned in the tray.
- The tap and inner raver themselves may also be hot due to
the heat roller. Allow the printer to coal before opening the
covers.
3 Loosen the paper irit is caught in the heat rollers. Then
pull the paper gently out
2 Open and close the front or tap cover to resume printing
the document from failed pages.
Around the Toner Cartrldge
4 Close the Inner cover and the tap cover. Printing resumes 1 09°" the “0m COVE“
automatically
5A
Solving Problems
2 Pull the toner artridge out and remove it from the printer.
4 check that there is no other paper in the printer
5 Reinstall the toner cartridge and close the front cover. Ynur
primer resumes printing the document from railed pages.
Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper Jams can be
avoided. II a paper jam occurs, follow the steps Outilned in
"Clearing PaperJams“ on page 5.3.
- Follow the pmeedures in ‘Leading Papal" on page 2.3.
Ensure that the adjustable guides are positioned
correctly.
- Do not overioad the tray
~ Do not remove the paper from the tray while printing.
- Flex, fan and straighten the paper before loading.
- Do not use creased, damp or highly curled paper.
. Do not mix paper types In the input tray.
. Use only recommended print media. See "Paper
Specificatigrs” on page 6.2.
. Ensure that the recommended print side is facing up
when loading paper into the input tray.
Solvlng Problems
55
Solv ng Print Quality Problems
Print Quality Checklist
Print qualitv pmbiems can be resolved by following fl'ie checklist
below.
. Redistrlbute toner In the toner cartridge (see page 4.1).
. clean the inside or the printer (see page 4.3).
. Adjust the print resolution from the printer properties
(see Software User Guide).
. Ensure that the Toner Save mode is off (see software
Uur Guide and page 4.2).
- clear general printing problems (see page 5.2).
. install a new toner cartridge, and check the print quality
(see page 2.2).
Solving Print Quality Problems
if a vertical white streak or faded area appears on the
page:
. The toner supply is low. Vim may he able to
tempomnly extend the toner cartridge life. See
“Redslributlng Tuner' on page 4.1. ifthis does not
improve the print quality, install a new toner cartridge.
- The paper may not meet paper specifications (for
example, the paper is too moist or too rough). See
“Paper Specifications“ on page 5.2.
- if the entire page is light, the print resolution setting is
too light Or the Toner Save mode is on. Adjustme prlnt
molution and the Toner Save made in the printer
pmperfles. For details, see page 4.2 and Softwara
User Guide.
' A combination of faded Dr smeared defects may
indicate that the toner cartridge needs cleaning. sire
"Cieaning the inside" on page 4.3.
. The surface of the LSU may he dirty. Clean the LSU
(see page 4.4). Contact a service representative.
Tona- specs . The paper may not meet specifiations (for example,
fA.a'Bb.C,C‘ :
the paper is too moist or too rough). See “Paper
Specifications” on page 6.2.
' The transfer ruller may be dirty. See "Cleaning the
inside' on page 4.3.
. The paper path may need cleaning. See “Cieanirlg the
inside" on page 4.3.
Drown-ts
AaBch
AaBch
AaBch
AaBch
AaBch
If faded areas, generally rounded, occur randomly on the
page:
. A single sheet of paper may be defective. Trv
reprinting the iob.
. The moisture tontent of the paper is uneven or the
paper has moist spots on its surface. Try a different
brand of paper. See “Paper Specifications” on
page 6.2.
- The paper lot is bad. The manufacturing processes can
cause some areas to reject toner. Try a different kind
or brand of paper
- The toner cartridge may be defective. See “Vertical
repetitive defects” on the next page.
. if these steps do not correct the problems, contact a
Vertical
repetitive
defects
11 marks repeatedly appear on the printed side of the
page at even intervals:
- The tunercartrillge may be damaged. If a repetitive
mark occurs on the page, print a cleaning sheet
several films to clean the cartridge (see page 4.3).
After the printout, if you still have the same problems,
install a new toner cartridge. See “Installing the Toner
Cartridge" on page 2.2.
. Parts of the printer may have toner on them. If the
defects occuron the pack ofthe page, the problem will
likely correct itsellaftera few more pages.
- The fusing assembly may be damaged. Contact a
service representative.
. . Background Background scatter results from pits ol toner distributed
service representative. “in" on me prim“ page.
Vertiea nes If black vertical streaks appear on the page: ' Tfle Feller may be too damva TrY vrintiflu With a
- The drum inside the toner cartridge has probably been mm“ W“ “f “we" I” “m We" ”my” °'
BbC scratched, mm" a new toner cartridge. paper until necessary so that the paper does not
BbC . apsarp too much moisture.
tfwhite vertical streaks appear on the page: . If back m M can t on n an em e than 2
BbC . The surface of the LSU part inside the machine may be 9. ” 5 9’ °‘ P's . .° " P l 9
BbC dl Clea" the Ls“ (see a e 4 4) Cum“ a swim the printing layout to avoid printing over areas that
“V' t t. p 9 ' ' have overlapping seams on the reverse side. Printing
BbC I'EFFQSQH B we. 0“ seems can cause DI’UNEMS.
. tr background scatter covers the entire surface area of
. a printed page, adjust the print resolution through
Gray tfidie amountoraackgraund shading becomes . . . .
background unaeceptaple, the procedures below may fix the W‘" ”aw“ ”mum" “’ me ”mm ”We“;
problem . _ Misformed - “characters are improperly formed and producing
AaBch - Change kg a lighter weight pageS- See "Paper characters hollow images, the paper stock may be too slick. Try a
AaBch Specifications" on page 6.2. dilferent paper. see “Paper Specifications“ on
AaBch . check the printer's environment; very dry (low AaBch page 5.2.
A BbC humidity) or high humidity (higherthan sun/o RH) AaBch
a C . conditions can increase die amount of background AaBch i
AaBch shading. AaBch ;
- Remove the old toner cartridge and install a new one. AaBbC—c ,
See ‘instailing the Toner Cartridge' on page 2.2. AaBch '
Toner smear - Clean the inside of the printer see “Cleaning the
Inside" on page 43, Page skew - Check the Daper type and quality. See “Paper
AaBch - Check the paper type and quality. See"Paper A B SPEQW‘W'“ 0” 939° 5.2.
AthCc Snowman? on page 5.2. A a ch; - Ensure that the paperor other materlal is loaded
AthCc - Remove the toner cartridge and install a new one. see 158ch mac“ and the W695 are "0‘ “7° "9?“ °f ‘00 “056
AaBch “Installing the Toner Camidge" on page 2.2. EaBbcc ”93m“ "m Pap” “d“
AaBch A a5ch
eleCc
5.6
Solving Problems
Curl or wave
. check the paper type and quality. Both high
temnemture and humidity can cause paper curl. See
“Paper Specifications” on page 61.
- Tum oyerthe stack of paperin the input tray. Also try
rotating the paper 180“ in the input tray.
Wrinkles or
creases
- Ensure that the paper is loaded pmperly. '
- Check the paper type and quality. See“Paper
Specifications" on page 6.2.
- Turn over the stack of paper in the input tray, Also try
rotating the paper 130° in the reedet
Back of
prlntouts are
dirty
AaBch
AaBch
AaBch
AaBch
Q [Bch
. The transfer roller may he dirty. See “Cleaning the
lnside” on page 4.3.
o Check for Ieaklhg toner. Clean the lnstde of the whiten
Black pages - The tuner cartridge may not be installed properly.
Remove the cartridge and relusert.
. The toner cartridge may be defective and need
replacing. lnstall a new toner cartridge.
' The printer may require repair. Cnntact a service
representative.
Loose toner Clean the inside of the printer.
. Check the er e and uali .5ee "Pa er
AaBch SpeclflcatlopnasE pnnppage 5.2“. W v
AaBch - lnstah a new tonereartridge. See “Installing the Toner
A bCC Cartridge" on page 2.2.
A: Cc . lf the problem persists the prrnter may require repaln
A Contact a serwce representatwe.
5.7
' maple-n ' "
SBIuti
Character voids are white areas within the parts of
cliaraeher
Voids characters that should be solid black:
- it you are using transparenchs, try another type or
transparency. Because of the composition or the
tmnsvarency, some chamcter voids are normal.
. You may be printing on the wrong surface on the
paper. Remove the paperand turn lt around,
. The paper may not meet paper speclfipations. See
‘PaperSpedflcnlions” on page 5.2.
Horizontal if horizontally aligned black streaks or smears appear:
stripes . The toner tanridge may be installed improperly.
Remove the cartridge and reinsert.
“RaB‘IJCc‘ - The toner cartrldge may be defective. lnstall a new
AaBch toner cartridge. See “Installing the Toner Cal‘trldge’ on
éaEch page 2.2.
a c? - ll the propiempersists, the printer may require repalr.
AaBch Contatt a semde representauve.
Clll'l if the printed paper IS cllrl or paper does nut feed into
AaBch
AaBch
AaBch
the printer:
- Turn over the stack of paper in the input tray. Alsn try
rotating me paper tam in the input tray.
Solving Problems
ll'rollbleslloolzing Error
Messages
when the printer experiences an error, the control panel will
lnflicate an error message wlth the lndlcamr Ilghts. Flnd the
light pattern below that matches the printer llg ht pattern and
follow the solutions to clear the ermn
LED status legend
0 symbollnr"llghtafl"
mwhnr
. symboiror lighten '
on unareiar
Your system has some problems, If this problem
occurs, contact vaur servlce represenlarlvet
and Solution ’
Exit all software applications. Remove all soltware
from the startth Group, then restart Windows.
Reinstall the printer software.
“Flle in Use" message
appears dur'lng
installation.
“General Protection
Fault”, “Exceptlnn 05",
“590052", or “Illegal
Operation” messages
‘ appear.
Close all other applications reboot Windows, and
try printing again.
. lerosoft , Me, mm, x
Server User's Gnlde that came With your PC for further
information on Windows error messages.
2003
. Common Macintosh Problems
The printer driver icon
does not appear in
Chooser,
¢ Soflware is nollnstalled correctly. Reinstall the
software. See Soitware User's Guide.
. Make sure that you are using a hlghrqnallty
- hper jam occurs. To solve the problem, see
- “Clearing PaperJams' on page 5.3,
Mg" - The front cover is open. Close the front cover.
. Paper tey ls empty. Load the paper ln the ray.
on Line/ _ _
Ermr LED - The toner cartridge ls out of toner. Remove the
lights reg olo tonercartrioge aha install a new one. See
“Installing the Toner canrlilge' on page 2.2.
cable,
The printer name dues
not appear in the
Connect to box in the
Chooser
a Make sure [hat the cables are connected
correctly and hie printer is turned on.
- Make sure thatthe correct prlnter driver has
been selected in Chooser.
. Vnu pressed the cancel button whlle the
printer is reoeiving date.
- ln Manual Feed mode, there is no paper in the
tray. Load paper into the tiay.
. if the printer is reoeiving data, the on me]
E or LED slowly blinks green.
- if the printer is printing the received data, the
On Line/Error LED blinks green fast.
Venus-n
doorman hexagram "
You need to have administiabor privileges to be
able to allect global settings,
lcan’t change settings
in the cohfiguiation
tool.
i am using the KDE Maybe you do not have the GTK libraries installed.
desktop but the These usually come with most Llnux distributions,
conflgumllon tool and but you may have to install them manually, never
LLPR won't start. to yuur distrlhufiun's Installation manual for more
dehlls about installing adoltlnnal packages.
5.3
Sulvlng Problems
Possible cause an
11 solution
[just installed this
package but can't find
entries in the KDE/
Gnome menus.
some versions of the KDE erNOME desktop
environments may require that you restart your
session for the changes to take effect,
1am u ng asp lpr
(Slackware, Debian,
older distributions) and
some options chosen in
i get a “some options
are not selected" error
message while editing
the printer settings.
Some printers have conflicting settings, meaning
mat some settings for two Options can't be selected
at His same time. When you change a setting and
the Printer hdtage detects such a conflict the
conflicting option is changed to a ‘No Choice~
value, and you have to choose an UDtIDn that does
not conflict before being able to submit the
changes.
LLPR dun't seem to
take effect.
Legacy BSD lpr systems have a hard limitation on
the length of the option string that can be passed
on the printing system. As such, rfyou selected a
numberof different options, the length of the
options may be exceeded and some of your choices
won’t be passed to the programs responsible for
implementing them. Try to select less options that
deviate from the defaults, to save on memory
usage.
i am trying to print a
documentin Landscape
mode, but it prints
[can‘t make a printer
the system default.
- in some conditions, it may not be possible to
change the default queue. This happens with
some variants of LPRng, especially on recent
RedHal systems that use the ‘printconf’ database
of queuea
~ When using printconf, the /etc/prinitoap hie is
automatically refreshed from the database of
printers managed by the system (usually
through the ‘printtool' command), and the
queues in /etc/printcap.lotal are appended to the
resulting file. since the delaultoueue in LPwa is
defined as the first queue in Ietc/Prinhcavr
therefore it is not possible for the samsung
Printer Package to change the default when some
queues have otherwise been defined using
prlnitool.
- LPD systems identify the default queue as the
one named ‘lpc Thus if them is already a queue
by thE name, and if it doesn't have any alias,
then you won't be able to change the deiault. To
work around this, you can either delete the
queue, or rename it by manually edidng the
lobe/p ' tcap file.
rotated and cropped.
Most unix applications that offer a Landscape
orientation option in their printing options will
genemte correct PostScnpt code that should be
printed as is. in that case, you need to make sure
that you leave the LLPR option to its default
Portrait setting, to avoid unwanted mtafions of the
page that would result in a cropped output.
some pages come out
all white (nothing is
printed), and i am
using cups.
if the data being sent is in Encapsulated PostScfipt
(EPS) format, some earlier versions of cups
(1.1.1o and before) have a bug preventing them
from being processed correctly. When going
through LLPR to pnnl, the Printer Package ll work
around this issue by converting the data to regular
Postscript. However, if your applicafiun bypasses
LLPR and feeds EPS data to CUPS, the document
may not print correctly.
1 can’( print to a SMB
(Windows) printer
To be able to configure and use SMB-silared
printers (such as printers shared on a Windows
machine), you need to have a correct installation oi
the SAMBA package that enables that feature. The
"smbclleht' command should be available and
usable on your system.
My application seems
to be frozen while LLPR
rs running.
The N-up setting does
not work correctly for
some of my
documents.
The li-up feature is achieved through post-
procassing of the PnsISCrlpt data that is being sent
to the printing system. However, such post-
pmcasing can only be adequately achieved lithe
PnstScript data conforms to the Adobe Document
Structrng Conventions. Problems may arise when
using fi-up and other features relying on post»
processing if the document being printed isn't
compliant.
Most Unix applications will expect a command like
the regular “Ipr” command to be non-interactive
and thus return immediately. srnce LLP’R is waiting
for user input before passing the job on to the print
spooier, very often the application will wait for the
process to return, and thus will appear to be frozen
(its windows won’t refresh). This is normal and the
application should resume functioning correctly
aner the user exits LLPR.
I How do 1 specify the IP
address Of my SMB
server?
it can be specified in Hie“Add Winter“ dialog ofthe
configuration tool, if you don't use the cups
pnntrng system. Unfortunately, cups currently
doesn't allow to specify the IP address of SMB
printers, so you wrll have to be able to browse the
resource with Samba in order to be able to print.
5.9
Solving Problems
somedocumenrs come Some versions of cups, especially those shipped
out as white pages wrth Mandrake Lmux before the 3.1 release, have
when printing. some knnwli hugs when processing the vostScript
output lrom some applications. Try upgrading to
the latest version or cups (at least 1.1.14). some
RPM packages for most popular distributions are
provided as a convenience with this L'inux Printing
Package.
l have cups and some There may he some local options deiined in your
options (such as N-up) ~I.Ipoptlolll me, which is manipulated by the
seem to he always lpoptions command. These options will always he
enaoled even though 1 used if not overridden by LLPR settings. To get rid
don't pick them in ofali options for a printer, run the following
LLPR, command, replacing “printer" with the name or the
queue: lpoptions -x printer.
l configured a printer Most printing systems will not run as the super
to print to a file, but] userhut as a special user (usually "lp'i. Therefore,
get “Permission make sure that the file you have chosen to print to
denied” errors. is aocessihie to the user owning the spooler
daemon
an my PCL (or svti Unlorhinateiy, some Unlx applications may
printer, i sometimes generate non-compliant PestSCriptuutputthal may
get error messages not he supported by Ghasscnpt, or even the
printing instead ol my printer itsell in PostSEript mode. You can try to
document. capture the output to a file and view the results
with Ghostscnpt (gv or ghostview will allow you tn
do so interactively) and see ii you get error
messages. However, since he application is at .
prooahly fault, contact your soitware vendor to
inform mem ol the issue.
5.10
Solving Problems
Spec“ 'ca 'ons
This diapter includes:
- Printer Speci cations
- Paper Specifications
PnntSpeed -
PPI;;er Speclflcatloris
Up to 20 ppm in A4 (12 ppm in Letter)
Rasoiution
500 x 600 dpl
First Priming Time
10 seconds
Warmup Time
Less man 30 seconds
Ppwer Rating
ac 1m - 127 v (USA, Canada)/
210 - 240 v (Others), 50 / so Hz
Power Consumption
300 w average during operation /
Less than 5 Win sleep mode
Acoustic Nuise I!
Stand by: Less than 30 dB
Printing: Less than so da
Sleep mude: Background noise
Toner Supply
Single cartridge
| Toner Cartridge Llfe‘
2,000 pages at 150 19752 5% coverage
(Shlps wrtii 1,000 pages Starter Toner Cartridge)
Duty cycle Monthly: Up to 5,000 pages
Weight 5.5 Kg (including Toner cartridge)
Package Weignt Paper: 1.2 Kg
Plastic .2 Kg
External Dimensions
358 x 199x 217 mm/
(W X D K H] 14.1 x 11,5 x 3.5 in.
operating Temperature:10 ~ 32 cc / so ~ 90 “F;
Environment Humldily: 20 ~ an % RH
Emulation SP1. (Samsung Printer Language)
Random fitness
3 MB (non expandable)
Memory (RAM)
Fonts windnws font
Interface use 1.1 (Compatible Wlth use 2.0)
os Compatihllltv a
Windows 98/Me/2000/XP/2n03 server, Macintosh
10.3, Various Linux 05
a Print speed will he affected by Operating system used, computing perfor-
mance, application sgfiwau, connecting method, media Wpe, media size and
job complexity.
p sound Pressure Level, 150 7779.
c The number of pages may be affected by operating environment, printing
interval, media type, and media size.
d Please v i: www.samsungprlnlemom to download the latest sakware version
5. 1
Specifications
Paper SpeCi ica ions
Overview
Your printer accepts a variety of print materials, such as cut-
sheet paper (including up to 100-7.» recycled fiber content
paper), envelopes, labels, tramparencies and custom-size
paper. Properties, such as weight, oompositron, grain and
moisture content, are important factors alfectlng the printer's
performance and the output quality. Paper that does not meet
the guidelines outlined in this User's Guide can cause the
following problems:
- Poor print quality
. increased paper yarns
. Premature wear on the printer.
Notes:
. same paper may meet all ofthe guidelines in this gul'de and
still not produce satisfactory results. This may be the result
of improper handling, unacceptable temperature and
humidity levels, Dr other variables over which Samsung has
no control,
. Before purchasing large quantities of paper, ensure the
paper meets the requirements specified in this User's Guide.
ergT>aper that
may cause problems, requiring repairs. These repairs are not
covered by th sari-sung warranty or service agreements.
Supported Sizes of Paper
‘Weight
. 150 sheets or
75 pint2 bond
(20 lb) paperfor
the papertray
' 1 sheet OfDEWr
forthe manual
feeder mode
Plain paper
Letter (215 x 179/35 x 11)
A4 (210 x 297/313 x 11.7)
A5 (145 x 210/58 x 8.2)
Executive (134 x 257/775 x
105)
Legal (215 x ass/3.5 x 14)
iis BS (152 x 257/71 x 10.1)
150 as (175 x 250/59 x 9.9)
A6 (105 x 148/41 x 5,5)
Oficlo (216 x 343/85 x 13.5)
Folio (216 x 330/55 x 13)
. so to 90 g/m2
bond (15 to 24
lb) for the paper
tray
. so to 163 g/m2
bond (15 In 43
it) for the
manual ieeder
mode
Envelopest
No.10 (105 x 241/4.i x 9.5)
DL (110 x 220/413 x 817)
CS (162 X 229/5.4 x 9)
C5 (114 x 152/45 x 5.4)
Monarch (as x 191/33 x 7.5)
75 to 90 g/m1 1 sheet of paper
for the manual
feeder mode
Latiels
Letter (216 x 279/55 x ll)
A4 (210 x 297/83 x 11.7)
120t0150 g/m1 1 sheet of paper
far the manual
feeder mode
Transparency films
Letter (216 x 279/85 x 11)
A4 (210 x 297/83 X 11.7)
138 to 145 g/m1
Card stocks
Post card (1015 x 152.4/4 x a)
90 to 153 g/rnz
Minimum size (custom, 76 x
11713 x5)
60 to 120 g/rri2
bond (15 to 32 lb)
Maximum slze (Legal)
a The printer suwnfls a wide range of media sixesa
b CaDacitY may vary depending on print materials' weight and thickness, and
environmental culidltlons.
c smoothness: ml) to 750 (sheneld)
Note: You may experience iams when using print materials
With a length of less than 127 mm (5 In), For optlmum
performance, ensure that you are storing and handling the
paper correctly Please refer to “Prlnter and Paper Storage
E . t" on 3
Guidelines for Uslng Paper
For idle best result, use conventional 75 g/m2 (20 lb) paper.
Ensure that the paper is of good quality, and free ofcurs, nicks,
tears, spots, loose particles, dust, wrinkles, voids, and curled
or bent edges.
if you are unsure of what type of paper you are leading (such
as, hand or recycled), check the label on the package.
6.2
Specifications
The following problems may cause print quality deviations,
Jamming or even damage to the printer
Paper Speclflcatlons
' ' ~ ' ' Acid Content 5.5 ~ 3.0 pH
Poni- printguality Too moist, too Try another kind of gar-rm, ppgo a u_1g m (3,0 a 7,0 mils)
or toner rough, loo paper, between mu ~
adhesion, smooth or 250 Sheffieid, 4 ~ 5 no curl In Ream Flat within 5 mm (0.02 in.)
problems with embossed; faulty moisture content.
feeding paper lot Cut Edge Cut with sharp blades with no visible fray.
Conditions
propout, stored Store paper not in its
ramming, cvrl llllpmperly moisture-proof rusing Must not scorch, melt, offset, or release
napping. compatibility hazardous emissions when treated to 200
cc (392 hr) for 0.1 seoond.
increased gray Too heavy Use lighter paper, open
background the rear output tmy. Grain tong Grain
shading/printer 7:
near Moisture Content 4 to ~ 6 so try weight
Excessive curl Too moist, wrong - Open the rearoutput Smoothness top ~ 250 Sheffield
prooiems with grain direction or tray.
feeding short-grain - Use long-grain paper.
°°"5"”°“°“ Paper Output Capacity
Jamming, Cutouts or Do not use paper with 3in w n tr,
damage to perfomllons cutouts or perforations. Nut rs
pm“ Face-down output
Problems with Ragged edges Use good quality paper. "BY
feedlng
- Do not use letterhead paper printed With low-temperature
Inks, such as those used in some tynes Of thermography,
- Do not use raised or embossed letterhead.
- The printer uses heat and pressure to fuse toner to the
paper. Ensure that any colored paper or preprinted forms
use inks that are compatible with this fusing temperature
(130 °C or 372 °F few 0.1 second).
Specifications
6.3
Printer and Paper Storage
Envlronment
Paper storage environmental conditions directly affect the reed
operation.
ideally, the printer and paper storage environment should be at
or near mom temperature, and not too dry or humid.
Remember that paper is hygroscopic; it absorbs and loses
moisture rapidly.
Heat works with humidity to damage paper. Heat causes the
moisture in paper to evaporate, while ooid e-uses it to
condense on the sheets. Heating systems and air conditioners
remove mostordie humidity from a room. As paper is opened
and used, it loses moisture, causing streaks and smudging.
Humid weather or water coolers can cause the humidity in
increase in a room. As paper is opened and used it absoros any
excess moisture, causing light print and dropouts. Also, as
paper loses and gains moisture it can become dlstorted. This
can cause paperjams.
Care should be taken not to purchase more paper than can be
used in a short time (about 3 months). hper stored for long
periods may experience neat and moisture extremes, which
can cause damage. Planning is important to preventdamage to
large supplies of paper,
unopened paperin sealed reams can remain stable forseverai
months before use. Opened packages of paper have more
potential for environment damage, especialiy if they are not
wrapped With a moisture-proof barrier
The paperstorage environment should be properly maintained
to ensure optimum printer performance. The required condition
is 20° to 24°C (saw to 75°F), with a relative humidity of45%
to 55%. The following guidelines should be considered when
evaluating me paper’s storage environment:
- Paper should be stored at or near room temperature.
. The air should not be too dry or too humid.
- The best way to store an opened ream of paper is to
rewrap it tightly in its moisture-proof wrapping. if the
printer environment is subject to extremes, unwrap only
the amount of paper to be used during the day's
operation to prevent unwanted moisture changes.
Envelopes
Envelope construction is critical. Envelope fold lines can vary
considerably, not only between manufacturers, but also Within
a box from the same manufacturer. Successful printing on
envelopes depends upon the quality of the envelopes. when
selecting envelopes, consider the following component :
a Weight: The weight of the envelope paper should not
exceed 90 91m (24 lb) or jamming may occur
- construction: Prior to printing, envelopes should lie flat
with less than 6 mm (0.25 In.) curl, and Should not
contain air.
0 Condition: Envelopes should nm be wrinkled, nicked, or
otherwise damaged.
- Temperature: You should use envelopes that are
compatible with the heat and pressure a! the prinmr.
- Size: You should only use envelopes within die following
size ranges.
75 x 127 mm 215 x 356 mm
PEPE—”ray (3 x 5 in.) (5.5 x 1 ' .)
Notes:
- Use only the tray to print enveiopes.
. you may experience some paper jams when using any media
with a length less than 127 mm (5.0 in). This may be
caused by paper that has been affected by environmental
conditions. For optimum performance, make sure you are
storing and handling the paper oorrectly. Piease refer to
“Printer and Paper stomge Environment” on page 5.3.
6.4
Specificaljons
Incorrect
Envelopes with Double side seams
Double sideseam construction has vertical seams at both ends
of the envelope rather than diagonal seams. This style may be
more likely to wrinkle. be sure the seam extends all the way to
the corner of the envelope as illustrated below.
iii“,
Envelopes with Adhesive Strips or Flaps
Envelopes with a peel-offadhesive strip or with more than one
flap that folds over tn seal must use adhesives compatible with
the heat and pressure in the printer. The extra flaps and strips
might cause wrinkling, creasing, or even jams and may even
damage the iuser.
Envelope Margins
The foilowing gives typical address margins for a commercial
1:10 or DL envelope.
Return address 15 mm (0.6 In.) 51 mm (2 In.)
Delivery address 51 mm (2 In.) 99 mm (3.5 In.)
notes:
. For best print quality, position margins no closer than 15 mm
(0.6 in.) from the edges of the enveiope.
. Avoid prlndng over the area where the envelope's seams
meet.
Envelope storage
Proper storage of envelopes helps contribute to print quality.
Enveiops should be stored fiat. ifair is trapped in an envelope,
creating an ai bubble, then the envelope may wrinkle during
printing. See “Prinfing on Special Materiais~ on page 3.3,
Ta avoid damaging the pnnter, use only labels recommended
for laser printers. »
. To prevent serious jams, always use the tray to print labels
and always use the rear output tray.
0 Never print on the same sheet of labels mare than ante and
never print on a partial sheet of labels.
when selecting labels, consider the quality nfeach component:
- Adhesives: The adhesive material should be stable at 200
°C (392 ”F), are printer's fusing temperature.
- Arrangement: Only use labels with no exposed hacking
between them. Labels ean peel eff sheets with spaces
between me labels, causing serlaus jams.
. Curl: Prior to printing, labels must lie flat with no more
than 13 mm (5 in.) of Curl In any direction.
- Condition: DO not use labels with wrinkles, bubbls, or
rather indications of separation.
See “Printing un Special Materials” on page 3.3.
Transparen s
Transparencies used in the printer must be able to withstand
170 “C (338 “F), the printer's iusing temperature.
ta'u'tlpn Tn awn damaging the prlnter, use only
transparencies recommended for use in laser printers.
See “Printing on Special Materials” on page 3.3.
6.5
Specifications
INDEX
cancel, print 3.5
card, prlnr 3.4
clean, prlnter 4.3
connect
power cprd 2.5
usa table 2.4
control panel, use 1.2
demo page, print 25
envelaps, print 3.3
error, solve 5.8
install, toner 2.2
labels, print 3.4
load paper 2.3, 3.3
output tray 3.3
paper guidelines 3.2
paper jams, clear 5.3
paper load capacity 3.1
paper load, in tray 2.3, 3.3
preprlnted paper, print 3.4
prlnt
demn page 2.5
printer cable, connect 2.4
printer, clean 4.3
problem
Llnux 5.8
windows 5.3
problem, snlvlng
checklist 5.1
general 5.2
paper Jams 5.3
quallty problem, salve 5.5
suflware
overview 2.6
system requirements
Windws 2.5
specmcation
paper 6.2
printer s. 1
system requlremerlts
Wlndows 2.6
tuner
install 2.2
llfe 4.1
redlstfihute 4.1
replace 4.2
toner save 4.2
transparencies, print 3.4
turn on, printer 2.5
unpack 2.1
usa cable, connect 2.4
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