Samsung Electronics Co SP20MPP Laser Beam Printer User Manual
Samsung Electronics Co Ltd Laser Beam Printer Users Manual
Users Manual
—*w For UK customers: To reorder your consumables call em 3154050 For Technical Assistance Call “Tn 2420an About (In User's Guide This User's Guide provides information you need for setting up yuur printer. it also provides all or tne detailed Instructions for using your printer and information ior maintaining and trcnbleshontlng me printer. The Software User’s Gulde which is the second Section of this guide prev/ids information you need for installing the supplied sofiware and usmg its features. This manual is pmvlded for Informatlfln purposes cnIya All inlermatlan lnduded herein is subject to change without notice. Sumsung Elemnics is not responsible for any damages, direct or indirect, arlslng from or related tn use ofthis manualt © 2005 Samsung Eectrunics Co., Ltd, All rights reserved. - ML-zuw IS model names of Samsung Electronles Co, Ltd. - SAMSUNG and Samsung logo are trademaiks of Samsung Electronics Co, Ltd. - cenuonics is a trademark nfCenlmnics Data Computer Corpomtiun. - EM and EM PC are trademarks of lntemationel Business Maenlnes Corpuralinn. - Apple, AppleTaik, TrueType, Laserwnter and Madntosrl are trademarks of Apple Computer, inc. - Microsorc, Windows, Windows 93, Windows Me, Windows zdno, Windows xi> and Windows 2003 Server are registered trademarks of Microsoft Corporation - All other brand or produd names are trademarks of their respective companies or organizations. CONTENTS . , .'Intr9ductlon v. ' ’ Special Features ' Printer Compfinens ant View Rear View . Unda’standing the Control Panel . On Line/Errar and Toner Save LEDs Cancel button . 2. Settlng Up Your Prlnber Unpacking 2.1 Seiecllng a Lucatlon 2.2 Instalilng the Toner Cartridge 2.2 Loading Paper 2.3 Connecting a Printer Cable . 2.4 Turning the Printer on 1.5 Prinhng a Demo Page 2.5 Installing Printer Suftware . 2.6 Pnnter Driver Features 2.6 System Requirements . 2.6 3. Using Print Materials choosing Paper and other Materials .. 3.1 Type, Input Sources and Capacities . 3.1 Guideiines for Paper and Special Materials 3.2 Verifying the Output Lucatm 3.3 Loading Paper 3.3 Using the Tray 33 Using the Manual Feeder . 3.3 Printing on Special Mamnals 3.3 Canceling a Print Job 3.5 4. Maintaining Your Printer Maintaining the Toner Cartridge Redistributing Toner .. Replacing the Toner Cartridge Using the Tuner save Mode Cleanan the printer .. Cleaning the Outside . Cleaning the In5|de Consumables and Replacement pars ll- 5. Solving Problems Troubleshooting Checklist .. Solvlng General Printing Problems Clearing Paper Jams lit the Paper Exit Area . In the paper Feed Area Around the Toner Cartridge Tips for Avalding paper Jams . Solving print Quality Problems - 5.5 print Quaiity Checklist . 5.5 Salvmn'nt Quality problems 5.5 Troubleshooting Error Meesages 5.3 Common Windows Problems . 5.3 Common Macintosh Problem Common Linux Problems 6. Specifications Pnnmr specifications paper Specifications . Overview Supported Sizes of paper Guidelines fur Uslng paper . mper Specifications . 5.3 paper Output Capacity 53 Printer and paper Storage Environment . Envelopes . Labels Transparenmes Important Precautions and Safety Information when using dos machine, these' oasic safety precautions should always be followed to reduce risk of fire, eIeLtric shock, and injury to people: Read and understand all instructions. Use common sense whenever operating electrical appliances. Follow all warnings and instructionsmarkedon the machine and in the literature acoompanying the machine. if an operala instruction appears to conflict with safety Information, heed the safety information. You may have misunderstood the - operating insh—ucdon. if you cannot resolve the conflict, contact your sales or service representative for assistance. Unplug the machine from the Ac wall socket before cieaning. Do not use liquid or aerosol cleaners. Use only a damp cloth for cleaning. Do not place the machine on an unstable cait, stand or table. it may fall, causing serious damage. Your machine should never be placed on, near orover a radiator, heater, air conditioner or ventilation duct. Do not allow anything to rest on the power cable. Do not locate your machine where the cords will be abused by persons walking on them. Do not overload well outlets and extension cords. This can diminish performance, and may result in the risk of fire or electric shock. 10 Do not allow pets to chew on the Ac power or PC interface cords. 11 Never push objem of any kind into the machine through case or cabinet openings. They may touch dangerous voltage points, creating a risk or fire or shock. Never spill liquid orany kind onto or into the machine. 12 To reduce the risk of electric shock, do not disassemble the machine. Take it to a qualified seiyice technician when repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. incorrect reassembly could cause electric shock when the unit is subsequently used. 13 unplug the machine from the PC and AC wall outlet, and refer servicing to qualified service personnel under the following conditions: - When any part of the power cord, plug, or connecting cable is damaged or frayed. - if liquid has been spilled into the machine. - if the machine has been exposed to rain or water. - if the machine does not operate properly alter instructions have been followed. - if the machine has been dropped, or the cabinet appears damaged. - if the machine exhibits a sudden and distinct change in performance. 14 Adjust only those controls covered by the operating instructions improper adjustment ofodier controls may result in damage, and may require extensive work by a qualified service technician to ratore the machine to normal operation. 15 Avoid using this machine during a lightning storm. There may be a remote risk of electric shock fmm lightning. if possible, unplug the AC power for the dumlion of the lightning storm. is if you continuously print multiple pages, the surface of the output tray may become hot. Be careful not to touch the surface, and keep children away from the surface. 17 SAVE THESE iNSTRUCI'IONS. a unt- munc- Environmental and safety Consideratlon Laser Safety statement The printer is certified in the US. to conform to the requirements of DHHS 21 CFR, chapter 1 Subthapter] for Ciass [(1) laser producis, and elsewhere, is certified as a Clas’l laser product conformlng to the requirements of EC 525. ’ ’ Class 1 laser products are-not considered to be hazardous. The laser system and printer are designed sohiere is never any human access to laser - radiation above a class 1 icllal‘dljrigg normal operation, user maintenance, or prescribed service condition. WARNING Never operaoe or service the printer with the protective cover removed from Laser/Scanner assembly. The reflected beam, although Invlsible, (an damage your eyes. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: cur-on assassins mum WHEN nrzli W0 mosimt ionltesm rim -IA5ER miwmon WiEEr EX'OSNIEYO m moltirous nwsisita all men sum vowel-«uric m WINE zxrosmoil oiaccrcw macro: vonsicm washrooms mum wzm Aoncamtle dtormn. Nlmlml ATMHLWHM. DINGER . AHENZIOIE~ motions ussmwlsulz N use In ”comm MARE I'Esroslzlmiuuxb PhECAuuc‘lM- mum minimum Sinai. cvrrth cxroizmzn mo rsmo hipucloumiliwelvtuomnla EVIlE txrosiolo micumFEle. em <0MD>IIBARE userisiwnmozoraloc mamas MEPNET branch IWARSEL- vsvmlo mtwnlumsveolomb wool misc roasmoms rumm- uivhtlc ustnsmulmidnmtl limes initial tnsrohthwb rod M wanna osmicmainlmwc idn nzhmna in BPPEN 51th Ah FAME. virtuous iNlKWhfim'l mmwkmmatse msuom AmmunkflshEfl-LE is 1 Juan“, flultfllllnifi 5 fl -ul aria “l eiairiioll see slum silalurli Ozone safety During normal operation, this machine produces ozone. The ozone produced dos not present a hazard to the operatoc However, it is advisable that the machine be operated in a well ventilated area. If you need additional information about ozone, please contact your nearest Samsung dealer. Power Saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When fl'le printer does not receive data for an extended period of time, power consumption is automatically lowered. The energy star emblem does not represent EPA endorsement of any product or service. Recycling Q5 Radio Frequency Emissions FCC lnformatlon to the User This deVlce copmlles with Part 15 of (he FCC Rulest operation is subject to the rollowing two conditions: - Thls device may not cause harmful interrerence, and . This device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 or the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation, This equlpment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference Wlll not occur in a particular installation. lfdiis equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment on and on, the user is encouraged to try to correct the interference by one or more or the following measures: 1 Reposition the receiving antenna. 1 increase the separatlon between the equipment and receivet 3 connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio/TV technician for help. Please recycle or dispose of die packaging material for this product in an environmentally responsible manner. CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment. Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limim for radio noise emissions from digital apparatus as set out in the lnterference-causmg equipment standard entitled "Digital Apparatus", ICES—003 of the industry and Science Canada. l:et appareii numerigue respecte les limites de bruits radioelectriques applicables aux appareils numérlques de classe o prescntes dans la norme sur le materiel brouiiieur: "Apparei'ls Numeriques', lcssooa édictée par I'Industrie et Sciences Canada. Declaration of Conformity (European Countries) Approvals and Certifications The cc marking applied to this pr'odud symbolizes Samsunq Elemnics Co., Ltd. Declaration of Conformity with the following applicable 93/55/EEC Directives of the European union as or the dates Indicated: January 1, 1995: Council Directive 73/23/EEC Approximation of the laws or the member states related tn low voltage equipment. January 1, 1996 Council Directive 89/336/EEC(91/31/EEE), approximation orthe laws of the Member States related oo electromagnetic compatibility. March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual remgnillon of their conformity. A full declaratlorl, defining the relevant Directives and referenced standards can be obtained from your Samsung Elemnics Co., Ltd. representative. V EU DOC Introduction Gnngmwlmoneanmagpurenase pawn Prinierl o Specialreatu > - PrlnMrCoMponents a Undemandlng the Central Panel Special Features Your new printer is equlpped wim special features that improve the print'quality, glvlng yeu a pomperirive edge. You can: print with excellent quali y and high speed - You can print at can dots per ch (dpi). Uptd ’ZII_ppm in M (22 ppm in Letter). Handle paper flexibly . Standard ISO-Sheet rrav supports various sins and (was of paper. . so-sheet output tray supporis convenient access. Create professional documents - Vou can customize your documents uslng Watermarks, such as “confidential.” For details, See Samara Uslr Guide. . Prlnt Posters. The text and pictures of each page of your e. . document are magnified and printed across the selected sheetar paper. After the document has printed, trim off the white edges at each sheet. Tape the sheets mgeiiler to form a poster. For details, see Software User Guide. Save your tlme and money - Allows you to use the Yoner five mode to save loner. For details, see Saltware User Guide and page 4.2. - Allows you to print multiple pages on one single sheet 0! paper to save paper (ll-Up printing). For details, see slimline User Guide. - You can use preprlnted forms and letterhead on plain paper. For details, see Software User Guide. - This printer meers Energy star guidelines for energy eifieiency. Print in va ous environments ~' f - You can print in windows oa/Me/zoon/xp/zoos Windows sum . Your printer is compatible with various Linux as and Macintosh. - Your printer comes mm the USB interface. 1.1 introduction Fling; cumppnents 1 - - Understandlng the Control ' ' Panel Front View output support . Fiver burp-it tray . (Face down) ‘, , A control panel Wop anyer . If the On Line/Error rghts green, the printer IS murgfm ready to print. If me On LIna/Error lights red, the printer is experiencing an ermr, such as jammed paper, no paper, the open top or fmnt cover or the empty toner cartridge. see “Troubleshooting Ermr Messages" on page 5.3. Front saver Ifyau pms the Cancel button while the printer is receiving data, the On Line/Error LED hunks red on cancel printingr Toner cinrldge in Manual Feed mode, if there is no paper in the tray, the On Line/ Error LED blinks red. Lnad paper into the tray and the LED stops blinking. Rear Vlew if the printer is receiving data, the On Line/Error LED slowly blinks green. lithe printer is printing me recewed data, the On Line/Errnr LED blinks green fast. If yuu press the Cancel button in Ready mode, this LED 0 is an and the Tuner Save mode is enabled. YmrSlV‘ If you press this button once again, this LED is off and the Toner Save mode is disabled. if the On line/Error and Tuner 5: - LEDs bllnk, your mug/Em" system has some problems. To solve the pmhlem, see “Traumeshooling Errpr Messages“ on page 5.5 iner swatch er receptacle Terms-v- 1.2 Introduction Cancel button Descripti n 'P “fingfliem -in.Ready.rncde‘, préss andhold tn utten for - page . , ahoutzseeonos until all LEDs bllnk slowly, and release. , ”Pres Button each time you load ashes of > : paper in the my, when you select Manual Feed for Source from your software application. (I‘llaniual fee pg ‘ Feeder" on page 3.3. Cancellng print Press this button during printing, The On Line] job Error LED blinks while the print job ls cleared from both the printer and the computer, and then return to Ready mode. This may take some time depending on the size of the print job In Manual Feed mode, you can’t cancel the pnnt job by pressing this huttan. For detailed lnlormatien, see “Uslng the Manual Feeder” on page all Toner Save mode in Ready mooe, press this button to turn the nn/off Toner save mode on or off. For detailed information, see Software User Guide and page 4.1 1.3 Introduction For detailed information, see “Uslng the Manual —— Setting Up Your Printer your printer. This chapter includes, ‘%— . ljnpacking Installing the Toner cartridge Loading Paper Connecting a Printer Cable Turning the Printer on Printing a Demo Page Installing Printer Software v [his chapter provides step-by step inioimation dnsettmg up,» A 2.1 Unpacklng 1 Remove the prznter and all accessories irurrl the packing , v carton. Makesure that the printer has been packed with the roiiowmg items: Toner cartridge CID-ROM Quick Install Guide Paper Cover 3 a The paper cover is to preventdust and moisture from eontaminating your paper loaded III the tray. when you need to open the machine (for example, cleaning inside or the machine, removing the jammed paper or installlnq the toner cartridge), remove the paper cover lrom your machine, Notes: . if any items are missing or damaged, notify your dealer immediately. . Components may differ from one country to another. - The appearance of the newer cord is diifer depending on the country, . The CD-RDM contains the printer driver, the User's Guide, and the Adobe Acrobat Reader Drugmm. Setting Up Your Printer 2 Carefully remove all of packing tape from the printer. Selecting a Location Select a level, stable place with adequate space for all circulation. Allow extra space for opening cover and tray. The area should he well-ventllaked and away from direct sunll’ght or sources of heat, cold, and humidity. see the image below for clearance space, Do not place the printer close to the edge or your desk or tablel Clearance Space - Front: 4525 mm (enough space to allow opening or the paper input tray) - Back: 100 mm (enough space for ventilation) - nglit: 100 mm (enough space for ventilation) - Left: 100 mm (enough space for ventilation) Setting Up Vour Printer 2.2 rig the Toiier Cartridge Instal v J. Grasp the front cover and pull it toward you to open, Note: Because the printer is very light it may be moved when you use it; for example, when opening/closing the tray or Installing/removing the toner cartridge. Be careful not to move the printer. 2 Remove the toner cartrldge from its bag and remove the paper protecting the cartridge by pulling the packing tape. 3 Gently roll the cartridge 5 or 6 times to distribute the toner. Thoroughly rolling the cartridge will assure maximum copies per cartridge. Note If toner gets on your clothing, wlp cloth and wash clothing In cold water. hotwatersets toner into fabrlc. A _ 6 close the iront cover, Make sure that the cover Is securely “MW“- closed. ii the cover is not I‘lrmly closed, printing errors . To prevent damage, do not expose the toner cartndge to may occur when you print light for more than few minutes. Cover it with a piece of paper, if leit exposed for more than a few minutes, . Do nuttauch the green underside nfthe (onercanrldger Use the handle on the cartridge to avoid touching this area 4 Locate the cartridge slots inside the printer, one on each sldet toner cartridge life of approximately 2,000 pages (1,000 pages for the toner cartridge that is shipped with the printer) 5 Unfold the toner cartridge handle and grasp it. insert the cartridge in the printer until it snaps into place. Loadlng Paper You can load approximately 150 sheets of paper in the tray. 1 Grasp the paper input tray and pull it toward you to opent pineh the rear guide and pull it out to extend the tray. Note Carefully insert or pull out the tonerEartridge nut to? scratch against the printer. printer Is very g , may moved when you use it; for example, when openlng/closing the tray or installing/removrng the toner cartridge. Be careful not to move the printer. 2.3 Setting Up Your Printer 2 Prepare a stack of paper for loading by flaring or fanning them back and forth. straighten the edges on a level surface. Make sure that all four earners are llat in the tray 4 Pay attention not to overload paper. Paper flverloadlng may cause paperjams. 5 Pinch the rear g to adjust for the paper length and pinch the side guide and slide it to the left flush against the paper 2,4 Setting Up Your Printer Notes: - Do not push the Width guide far enough to cause the material to warp. ~ if you do not adjust the Width guide, it may cause paper jam. 6 If necessary, close the paper cover to keep the paper ~ loaded in the tray lrom dustt Connecting a Printer Cable To print from your computer, you need to connect your printer to your mmputa with a Universal Serial Bus (USB) cable. No . ohnecti g the printer to p requires a certified USB Cable. You will need to buy a USB 1.1 compliant cable that is within 3m in length 1 Make sure that bath the printer and the computer are filmed off. 2 Plug the USB printer cable into the connector on the back of the printer. Kr... —"'/ To the use port on your computer 3 Connect the other end oi the cable to the usB port on your computer: See your computer user's Guide iryou need help. Note: For using a USB cable, you must be running Windows 98/Me/2000/XP/ZDD3 Server, Macintosh with OS 10.3. ___....__M...,_, __ _. 7 Turning the Printer on 1 Plug the power cord into the power receptacle on me back of the printer: 2 Plug the other end into a properly grounded AC outlet and turn on the printer uslng the power swltch. To the AC outlet Cau on . . The fusing area at the rear portion of the inside of your pnnter is hot when powered. Be oareful not to be burned when accessing this area. - Do not disassemble the pnnter when it is powered. Dalng so m ' you an electric shock. 2.5 Setting up Your Printer P i: ng a Demo Page Prlnl a demo page to make sure that the prlnter is operating correctly. 1 Press and hold down the Cancel button on the control panel for about 2 seconds to pnnt a demo page. . , A , In I“ Pr' Sta “9 Inter Software A Win95/M2/ Macintosh Linux . w‘ 1000 A The'supplled CD-ROM cantalnsWindows printing software, xgzoosl Macintosh printing software, Linux priming software, on-line Sewer User's Guide and Acrobat Reader to view the User‘s Guide. _ _ Watermark v N N If you are printing from Windows vou can install the following printer software using the CD- Overlay V N N ROM. . printer driver for Wlndows. Use this driver to take full . ' advantage or your printer's feahlres. For detaiis, see System Requirements Software User Guide. Vnur machine supports following operating system. - Windows 98/Me/ZOODIXP - The following table shows Windows requirements. - statuswlonitor allows you to see the printing status of the printer. For details, see Software User Guide. If you are prlntlng In Macintosh Go to software user Guide for information about installing operating . 7 the print software and printing from a Macintosh. sysrem WWW“ ”me/100W" If you are prlnting in Linux wlndnws “Me/2000 Egmtiellm 11400 or so to Software User Guide for information about installing CPU "3 ’ the Linux driver. Windnws xP/zoos Pentium 11933 cm Server or higher Printer Driver Features RAM windows 98/Ma/2000 64 MB or higher Vour printer drivers will support the followmg standard 2232“ mm” 128 MB or higher leamms. . Paper Home “isms" Fm Disk Windows BB/Me/ZUDO 300 MB or higher . Paper size, orientation and media type space Windows XP/2003 . 1 GB or iii her - number of copies 55?“ 9 Table below lists a general overview of features supported py , internet 5 n M higher your printer drivers. Explorer ' Ff ntér ljriirer' 3, Note: For Windows 2000/XP, the system administrator should Wings/Mel Macintosh Linux Install the sflflware. “an” Wlnzoou/ xp/zuoa - Various Linux - see Software user uulde. Saver Toner Save v N V ‘ Print quality option Y v v 1 Poster printing v N N ‘ Multiple pages per v v v sheet (N-up) Fit to page printing v M v Scale printing v v Y 2.6 Setting Up Your Printer Using Print Materials This chapter will help you understand types or paper you can use with this printer aria how to properly load paper in the tray for the pest print quanty. This bnap‘ter includes: . ' ’ ' ' ,' . Chonsing paper and other Materials ng the output Location o Ver 0 Loading Paper 0 Printing on Special Materials 1 canceling a Print Job 3.1 Using Print Materials Choosing Paper and Other Materials You can print on a variety or print materials, such as plain paper, envelopes, iapels, transparencies and so on. See “Paper Spea’ficatiom“ on page 61. To get the best possible print quality, use only high-quality copier-grade paper when you choose print materials, consider the followings: - Desired putcame: The paper ynu choose shnuld be appropriate for the project. - size: You can use any slxe paper that as easily within the paper adjusters of the paper leader. I weight: Your printer supports paper weight as follows: - 15~24 ihs (su~90 g/mz) bond for the tray . 15~43 lbs (60~163 g/ni?) bond for the manual feeder . Brightness: Some papers are whiter than miners and produce sharper, more vlbmnt images. - surface smoothness: The smooumess of the paper affects how crlsp the prlntlng looks on the paper. Caution: Using a material that does mt conform to the specification Ilsled in the paper specification can cause problems that may require service This Sen/ICE is not covered by the warranty or service agreements. Type, Input Sources and Capacltles . m , r“ Plain paper 150 J Envelopes - 1 Labels” ' 1 Transparency films" ' 1 card stocksb ' 1 a Maximum capacity may be reduced depending on the paper micknss. b lfyoii lead more than one sheet, paperjams will occur You mun lead only one sheet at a time in the may, Guidelines for Paper and Special Materials When selecting or loadlng paper, envelopes, or other speolal material, keep thesegu‘ldelines in rnrrid: , - Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and the poor print quality. - use only high quality copier grade paper for the best print quality. . ' hold paper with embossed lettering, perforations, or a Whore that is too smooth or too roughgwaiper jams may ardent ‘ i _ .. ~ _ \. sore papefin its ream wrapper until you are ready tq: use; Plane cartons on pallets or shelves, not on theTIdar.“ » no not place heavy objects on top of the paper, whether it is packaged or unpackaged. Keep it away from moisture, or other conditions that can cause it to wrinkle or curl. - store unused materlals at temperatures between 15 °c and 30 "c (59 °F to 86 °F). The relative humidity should be between 10 “lo and 7a %. - During storage, you should use moisture-proof wrap, such as any plastic container or bag, to prevent dust and moisture from contaminating your paper. - Load special paper types one sheet at a tlme. . Only use materials specifically recommended for use In laser printers. - To prevent special materials, such as transparencies and label sheets from sticking together, remove them as they pnnis out. - For envelopes: - Use only well-Dorstructed envelopes wiU! sharp, Well creased folds. - Do not use envelopes with clasps and snaps. — Do not use envelopes with windows, coated llning, self- adhulve seals, or other synthetic materials. - Do not use damaged or poorly made envelopes. - Only use envelopes reoommended for laser printers. Before loading envelopes in the tray, make sure that they are undamaged and are not stuck together. - Do not feed stamped envelopes. - For transparencies: » Place them on a flat surface after removing them from the printer. ~ Do not leave them in the paper tray for long periods of time. Dust and dirt may accumulate on them resulting in spotty printlng. - To avoid smudging caused py fingerprints, handle them and coated paper carefully. - To avoid fading, do not expose the printed transparencies to prolonged sunlight. 3 .2 Using Print Materials - Only use tmnsparenclas recommended for use in laser printers. - Ensure that trdirsparencles are not wrinkled, curled, or have any tom edges. - For labels: - verify that their adhesive materlal can tolerate fusing temperature of 180 “c (355° F) for 0.1 second. - Make sure that there ls no exposed adhesive material between them. exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. - Do not load a sheet of them through the printer more than once. The adhesive backing Is designed for one pads through the machine. - Do not use labels that are separating from the packing sheet or are wrinkled, bubbled, nr otherwlse damaged. - Only use labels recommended for laser printers. . For Card stock or custom-sized materials: - Postcards, 35 by 5.53 iil.(llidex) cards and other custom-slzed materials can be printed with this printer. The minimum size is 76 by 127mm(3.0 by 5.0 In.) and the maximum size is 216 by 356mm(a.5 by 14 in.) - Always insert the snarl-edge Into the Manual Feeder first, If you want to print in landscape mode, make this selection through your software. tnserplng paper long- edge first may cause a paper jam. - no not print on media smaller than 76mm (3.0 In.) wide or 127mm(5.0 In.) long. - For preprlnted paper: - Letberheads must be prlnted wlul heet-reslstlint Ink that will not melt, vaporlza, or release hazardous emissions when subjected to the prlnter's fuslng temperature of 205 °C (400 °F) for 0.1 second. - Ink on letterheads must be hon-flammable and should not adversely affect any printer rollers, - Forms and Ietterheads should be sealed In a molsture- proof wrapping to prevent changes during storage. - Before you load preprinted paper as forms and Ielterheads, verify that the hk on the paper Is dry. During the fusing process, wet Ink can come off preprlnted paper. - Do not use Carbonless paper and Timing paper. Use of these types of paper could result in chemical smells and could damage your printer. ——-- 1 Load the print material in the tray with the print side up. Ver fy ng the Output Location The printer has the paper output tray that oolleots paper tape down, In correct order. Adjust the paper guide against the print material without bending the paper. 2 when you print a document, you must select Manual Feed for source from the sonware applicationy and then ~ select the correct paper size and type. For details, see Notes: Software user Guide. . lryou continuously print many pages, the surlace ol the 3 Press the Cancel button on the printer to start feeding. output tray may become hot. Be careful not to touch me was survaoe, and especially keep children away from the surface. Note It you don't press the button after a pause, the - The front Output tray can hold up to 50 sheen of paper. 93957 W'" be aummarioally fed Into the printer. 4 printing is started. 5 if you are printing multiple pages, load the next sheet after the first page prints out, and press the cancel button. — " Repeat this step for every page to be printed. Loading Pnper Proper paper loading helps prevent paper jams and ensure trouble-free printing. Do not remove the paper in the tray while ~~~ ~-~ — ajob is printing. Doing so may cause a paperjam. See “Type, Prlnting OI'I spec|a| Materlals input sources and capacrties" on page 3.1 for acceptable Paper size and capacity for the tray. 1 Open the paper input (my. 2 Load the print material in the paper input tray. Do not mix Using the Tray types. See the following directions to load each type or print material. The tray holds 150 sheets of paper. See ‘Type, input Sources . Load the enveiupes m me my Wm me “IF 5,“ and Capacities” on page 3.1 for acceptable paper size and down. capacity of the tray. Load a stack of paper into the tray and print. For details about loading paper in the tray, see “Loading Paper“ on page 2.3. U 9 the Manual Feeder lrypu select Manual Feed in the Source option, you can manually load paper in the tray. Manually loading paper can he helpful when you want to check the print quality after each page is printed. lfyou experience a paper ran- from the tray, load one sheet of paper at a time into the tray. 3.3 Using Print Materials The stamp area is an the left side and the end of the envelope with the stamp are: enters the printer first and center of the tray. caution: Ifynu print 20 envelupes in succession, the surface of the top cover may become not Please exercise caution. . Load labels in the tray wlth print side up. - Load transparencies in the tray with print side up, and the top with the adhesive mlp galng first. 3.4 Using Print Materials Notes: . Ti: prevent transparencies from sticking to eam other, do not Ie't the printed sheets stack up as they are prlnted out - piac‘e transparencies on a flat surface after removing them from the printer. - Do not use transparencles that are separating from the backing sheet. - Load card stock with print 5 e up, short edge first and center of the tray - Load letterheaas iii the tray with uie design raoe up, top edge twvards uie printer, 3 Adjust his side guide to the edge of the material. 4 When you print on special material, you must selem Manual Feed for source from the software application, and then select the correct paper size and type. For details, see Software User Guide. 5 Press the cancel button to start feeding, 4 For Winduws ski/Me, select Cancel Printing from ' ' Document menu, ca “Cell “9 a Prlnt JOb For Windows ZOUU/XPROOB Sewer, seled Cancel from Document menu. 5 when the jobs are removed from the list, turn the printer To stop a print job from the Control Panel 0“ Press the Cancel button on the control panel. There are two ways to cancel a printjao, The printer will finish printing the page that is moving through the printer and delete the rest or the print job. Pressing the Cancel button cancels only the current job in the printer, If more than one print job is in the printer memory, me cancel button must be pressed once for each ion. To stop a print job from the Printers folder 1 me the wlndnws start menu, select Settings. 2 Select printers to open the Printers winoow, eno double- click the your printer icon. 3 From the Document menu, select Cancel Printing (Vinndows 98/Me) or Cancel (Wlndaws zoeo/xP/zooa Server). in Manual Feed mode, you can't cancel a print job by pressing the cancel button. To cancel a print job in Manual Feed mode: 1 Turn the printer off. 2 Double-click the Q icon at right bottom or the WIndOW. Double—click this Icon ho vlew the queue of the print jobs, 5 3 Select a job you want to cancel. 3.5 Usl'ng Print Materials ng the Toner Cartr dge 4 Maintaining Your Printer This chapter provides suggestions for maintaining the toner cartridge and the printer, ~ Toner cartrlflge storage TO get the maximum results from the toner cartridge, keep the following guidelines in mind, - Do not remove the toner cartridge from its package until . ready for use. Th“ “ham” “dude“ - Do not refill the toner cartridge. The “inter warranty - Maintaining the Toner Cartridge does not cover damage caused by using a refilled - Using the Toner save Mode “M“‘Je' _ . ' Store tOIIEI' cartridges "1 the same environment as the 0 cleaning the Printer prlnter. - consumables and Replacement Parts - To prevent damage to the toner cartridge, do not expose It to light for more than few minute Toner cartridge life expectancy The life of the toner cartridge depends on the amount of toner that print jobs require. When printing text at 5% coverage, a new toner partridge lasts an average of 2,000 pages. (The original toner cartridge supplied With the printer lasts an average of 1,000 pages.) saving toner To save toner, press the Cancel button on the printer control panel. The Toner Save LED will be lit, see page 4.2. Vnu can also enable the Toner Save mode in the printer properties. For details, see Software User Guide. Selecting this option will extend the life olme toner cartridge and reduce your cost per page, but will reduce the print quality. Redistributing Toner When tuner is low, faded or light areas may appear on a printed page, Vau may be able to temporarily improve the print quality by redistributing the tenet The lollowing proceduris may allow you to finish the current print job before replacing the toner cartridge. 1 Open the front door, 4.1 Maintainlng Your Printer 2 Pull the toner cartridge out and remove it from the printen 5 close the front cover. Make sure that the carver is securely closed. If It is not firmly closed, printing ermrs may uocur when you print. - Avoid reaching too far Into the printen The fusing area may be hot, - To prevent damage to the toner cartridge, do not expose it Replacing the Toner Cartrldge to light for more than few minutes. If the print remains light after redistributing tone! (see 3 Gently shake the toner cartridge from side to side five or PBQE 4-1), mph?“ me “me-f sz‘dge- six times to redistribute the toner. Remove the Old cartridge and install a new toner cartridge. See ‘ “Installing the Toner Cartridge" on page 2.2. Us rl§ the TonVet'VSave Motie The Toner Save made allows the printer to use less toneron eaeh page. selecting this option will extend the life orvour toner cartridge and reduce your cast per page, but will reouoe Nate: if the toner ge‘ts‘oti you? élotiting, wi‘pe’it of! with a‘ary ‘ ' t ualit . cloth and wash clothing in cold water Hot water sets tonerinto "n" “ V fabric There are two ways to enable the Toner Save mode: 4 Relnsert the toner cartridge into the pnntet Ensure that From me Control Panel the toner cartridge snaps into place. Press the Canoe] button on the control panel. The printer must i be In Ready mode (on Una/Error green LED is on). 4.2 Maintaining Your Printer - lfthe rbner save LED is on, the mode is enabled and the 2 Open the front door. printer uses less toner ho print a page. . if the Toner Save LED is off, the mode is disabled and the printer prints in the normal mode. From the Printer Properties You can also enable the Toner Save mode in the Graphic tab of the printer properties. For details, see Software User Guide. Cleaning the printer " To maintain the rim uai' , follow the cleanin mcedures . , . Mow each timepme Queflamidge is replacedgcfif pm 3 Pull the toner cartndge out and remove it from the Drlnter. quality pmblems odcun its. while cleaning the inside or the printer, he'eareful not to touch the transfer roller (Iomted underneath the toner cartridge). Oil iram your fingers can cause print quality s. caution: Cleaning the cabinet of the printer with surfactaE containing large substances can aunts ofaicohoi, solvent or other strong oior or crack the cabins Cleanlng the Outside Wipe the outside surface offhe printer with a soft, clean, lint- free cloth. You can dampen the cloth slightly with water, but be careful not to let any water drip onto the printer or inslde oi it. 4 With a firm lint-free cloth, wipe awav any dust and spilled toner from the toner cartridge area and the toner cartridge oaVity. Cleaning the Inside During the printing process, paper, toner, and dustparllclescan accumulate inside me printer. This buildup can cause print quality prohlems, such as toner specs or smearing. Cleaning the inside of the printer will ellmlnate or reduoe these problems. cleanlng inside the printer I Turn me printer oirand unplug the power card, then wait for the printer to cool. nine. expose it to light for more than few minute, Cwer it with a piece or paper, if necessary. Also, do not touch the black 4,3 Maintaining Your Printer 5 Locate the long strip of glass (LSU) inside the top of the cartridge compartment, and gently swab the glass to see if dirt turns the white cotton black. 6 Reinsert the toner cartridge and close the covert Make sure tnat the cover is securely closed. ii it is not firmly closed, printing emirs may occur when ynu print. 7 Plug in the power cord, and turn the printer on Maintaining Your Printer 4.4 Consumables and Replacement Parts rrom time to time, you wlll need to replace the roller and ruser unit to maintain top performance and avoid print quality problems and paper reeo problems resulting from warn parts. The following items snoulo be replaced aner you have printed a specified number of pages. See the table below. Apvmx. 50,000 pages fiansfer Roller Pick—up Roller Approx. 50,000 pages Fuser unit Apprex. 50,000 pages To purchase the consumables and replacement pans, eontact Samsung dealer or the place where you bought your pmduct. We strongly recommend that items be installed by a trained service personnel. Solving Problems This chapter provides helpful information for what to do if you encounter an error whrie using your printer. This chapter Includes: 0 Yrouhleshooting Checklist - Sol g General P ng Problems a clearing Paper Jams . Solving Prlrlt Qu-llty vroblems o Troubleshoo gErmr Messages - Cnmmcn flows Pmblems c Commnn Macintosh Problems 0 Common LIllllx Prubllms Trou lf the printer is not working properly, consult the following checklisL If the printer does not pass a step, follow the corresponding troubleshaon‘ng suggestions. Check the DDWer cord and the power switch. check the power source by plugging into another outlet. Make sure (ha! the On Line/Error LED is on. in the Ready moot, the on Llno/Error IJED lights green. If the on Line/Ermr LED lights red or triinks, go to “Troubleshootan Error Messages" on Page 53. Press and hohi the cahoei button to print a demo page. - ii a demo page does not prll’lt, check the paper supply In are input tray. - lrthe paper jams in the printer, go to “Clearing PaperJams” on page 5. Check the demo page to see if it is printed correctlyt ii there is a print quality problem, go to ‘Sulvillg Print Quality Problems” on page 5.5. Print a short dncument from a snfiware application to verify that the computer and punter are connected and are communicating correctly. . If the page does not print, check the cable connection between the printer and the computer. 0 check the print queue or print spooier to see if the printer has been paused. . Check the sohware application to ensure you are using the pmper printer driver and communicatinli part. If the page is interrupterl ouring printing, go to “Solving General Printing Prahlerlis" on page 5.2. if completing the checkiist does not resnlve the printer prouienr, check the lullowlng trou oleshootino sections. . "Solving Generai Printing Problems”on page 5.2. . "Tmuhleshootlng error Messages" on page 5.3. . "Common Windows Problems" on page 5.3 . “Common Madnlcsh Problems“ on page 5.3 - “Common Linux Pmblems' on page 5.5 5.1 Solving Problems The Printer does not print. , Solvmg General Prmtmg The printer The printer driver Reinstall the printerdriyer; see Pr°b|ems does not may be incorrectly Snnware User Gulde. Try prIl'iL installed. printing a demo page. For prohlems with the operation of your printer, refer to the (continued) _ table m, suggested 50mm“ The printer IS Check the LEDS on the control panel malfunctioning. to determine ii the printer is indicating a system error. The printer is not Check the powercord connections. Printer The paper source For many software appllcatlonsi the receiving pgwen Check the power switch and the selects selection in the paper source selection ls found power source, materiais printer properties under the paper tap within the from the may be incorrect. printer properties. Select the correct The printer is not Select your printer in the printer wrong paper source. For details, see selected as the folder in windows as your default paper Software User Guide. default printer printer. source. Check the printer ior Alter location the prohiem, clear it. Paperdoes Paper has not been Remove paper irom the tray and the following: . mm the am not ieed loaded correctly. reload ‘it correctly. . . a into the 1252132227 “W '5 - giggjmvgygggggg Gearing puns. There is too much Remove excess paper from the tray. . Paper lsjarnmed» - Load paper. See “Loading Paper“ paper in the tray, - N0 paper is loaded. on Page 243. The paper is too use only paper that meets the - The toner cartridge - install the toner cartridge. See thick. specifications required by the is not installed. "installing the Toner cartridge" on printer. . The installed toner nape 2.2. _ _ _ cartridge ys the "me ”his," “wists, cunmyyw Printjob is The ioh may he very iieduce the complexity of the page WM; hm, smite representative, extremely complex. or try adjusting the print quality mmmgt Slow. settings. The maximum print speed oi the The printer may he in Add paper to the tray and press the printer is mm) or matter) pages Manual Feed mode. cancel button on the printer's per minute. control panel to begin printing, If using Windows se/ From the start menu, choose The connection mble Disconnect the printer cable and Me, the Spooiing settings and Fr tars. Rightrcilck hetweevl the reconnect it. setting may he set the your printer icon, choose computer and the incorrectly. Properties, click the Details top, printer is not and then choose the Spool connected properly. Settings button. Select the desired spool setting. The connection cable ii possible, attach the cable to hetween the another computer that is working Hail die The page layout is too Simplify the page layout and remove computerand the property and print a job. You can page is complex. any unnecessary graphifl from the printer is defective. also try using a different printer plank. document. cable. The page orientation Change the page orientation in your The port setting is Check me Windows printersetting setting may be applicatiqn, incorrect. to make sure that the print job is incorrect sent on the correct poit, ii the computer has more than one port, The paper size and Ensure that the paper size in the make sure that the printer is the paper size print settings matches the paper in attached to the correct one. settings do not the tray. match, The printer may he Check the printer properties to configured incorrectly. ensure that all print settings are correct. 5.2 Solving Problems The paper There is too much Remove excess paperme the hay. keeps paper in the paper if printing on specialmatenals, use jammmg. tray. the manual feeder mode. Ari incorrect type of Use only paper that meets the paper is being used. specifications required by the Printer. ' There may tie debris Open the from cover and remove inside the machine. the debris The printer The printercaple “5 Disconnect the printer cable and prints, but loose or defective. reconnect. Try a print job that you the text is have already printed successfully. If wrong, possible, attach the cable and garbled, or printerto another computer and try incomplete. a print job that you know works. Finally, try a new printer cable. The wrong printer driver was selected. Check the applications printer selection menu to ensure that your printer is selected. The softwa re application is malfunctioning. Try printing a job from anouier application. Pages print, but are blank. The toner cartridge is Redistribute the toner, if necessary. defective or out of See page 4.1. tenet If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure it does not contain blank pages. Some parts, such as the controller or the hoard, may be defective. contact a service representative. A'H’ENTION: If you have any printing pmpiern after your printer prints about 50,000 pages, you must contactthe customerseryice to replace the transfer roller. Clea 9 Paper Jams Occasionally, papercan beiammed during a pnntititi. Spine of causes include: - The tray is overfilled. - The front cover has been opened during a print job. 5.3 Solving Problems - Paper that does not meet paper specifications has been used. See “Paper Speclfitations~ an page 6.2. 0 Paper that IS outside of the supported size range has been used. see “paper Specifications" on page 6.2. If a paper iarn occurs, the On Line/Errnr LED an the control panel lights red. Find and remwe the jammed paper. 11 it is invisible, look inside the printer. In the Paper Exit Area s area may result in'ia'oo’e toner anti; page. ii you get any toner on your clothes, wash them in oold waceras not water will set the toner into the fapri 1 if the paper iarns as it exits to the output tray and a long portion of the paper is visible, pull the paper straight out. When you pull the jammed paper, ll there ls resistance and the paper does not move immediately, stop pulling. Continue with the next step. 2 Open the top cover and the inner cover. 7 ,,,,, 4— m In the Paper Feed Area cautions: - When removing the jammed paper, be careful not to touch 1 Remove any missfeed paper by pulling it out by the visible the heat roller (located underneath the inner cover). It is hot edge from the tray. Make sure that all of the paper is and could cause bums' properly aligned in the tray. - The tap and inner raver themselves may also be hot due to the heat roller. Allow the printer to coal before opening the covers. 3 Loosen the paper irit is caught in the heat rollers. Then pull the paper gently out 2 Open and close the front or tap cover to resume printing the document from failed pages. Around the Toner Cartrldge 4 Close the Inner cover and the tap cover. Printing resumes 1 09°" the “0m COVE“ automatically 5A Solving Problems 2 Pull the toner artridge out and remove it from the printer. 4 check that there is no other paper in the printer 5 Reinstall the toner cartridge and close the front cover. Ynur primer resumes printing the document from railed pages. Tips for Avoiding Paper Jams By selecting the correct paper types, most paper Jams can be avoided. II a paper jam occurs, follow the steps Outilned in "Clearing PaperJams“ on page 5.3. - Follow the pmeedures in ‘Leading Papal" on page 2.3. Ensure that the adjustable guides are positioned correctly. - Do not overioad the tray ~ Do not remove the paper from the tray while printing. - Flex, fan and straighten the paper before loading. - Do not use creased, damp or highly curled paper. . Do not mix paper types In the input tray. . Use only recommended print media. See "Paper Specificatigrs” on page 6.2. . Ensure that the recommended print side is facing up when loading paper into the input tray. Solvlng Problems 55 Solv ng Print Quality Problems Print Quality Checklist Print qualitv pmbiems can be resolved by following fl'ie checklist below. . Redistrlbute toner In the toner cartridge (see page 4.1). . clean the inside or the printer (see page 4.3). . Adjust the print resolution from the printer properties (see Software User Guide). . Ensure that the Toner Save mode is off (see software Uur Guide and page 4.2). - clear general printing problems (see page 5.2). . install a new toner cartridge, and check the print quality (see page 2.2). Solving Print Quality Problems if a vertical white streak or faded area appears on the page: . The toner supply is low. Vim may he able to tempomnly extend the toner cartridge life. See “Redslributlng Tuner' on page 4.1. ifthis does not improve the print quality, install a new toner cartridge. - The paper may not meet paper specifications (for example, the paper is too moist or too rough). See “Paper Specifications“ on page 5.2. - if the entire page is light, the print resolution setting is too light Or the Toner Save mode is on. Adjustme prlnt molution and the Toner Save made in the printer pmperfles. For details, see page 4.2 and Softwara User Guide. ' A combination of faded Dr smeared defects may indicate that the toner cartridge needs cleaning. sire "Cieaning the inside" on page 4.3. . The surface of the LSU may he dirty. Clean the LSU (see page 4.4). Contact a service representative. Tona- specs . The paper may not meet specifiations (for example, fA.a'Bb.C,C‘ : the paper is too moist or too rough). See “Paper Specifications” on page 6.2. ' The transfer ruller may be dirty. See "Cleaning the inside' on page 4.3. . The paper path may need cleaning. See “Cieanirlg the inside" on page 4.3. Drown-ts AaBch AaBch AaBch AaBch AaBch If faded areas, generally rounded, occur randomly on the page: . A single sheet of paper may be defective. Trv reprinting the iob. . The moisture tontent of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. See “Paper Specifications” on page 6.2. - The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper - The toner cartridge may be defective. See “Vertical repetitive defects” on the next page. . if these steps do not correct the problems, contact a Vertical repetitive defects 11 marks repeatedly appear on the printed side of the page at even intervals: - The tunercartrillge may be damaged. If a repetitive mark occurs on the page, print a cleaning sheet several films to clean the cartridge (see page 4.3). After the printout, if you still have the same problems, install a new toner cartridge. See “Installing the Toner Cartridge" on page 2.2. . Parts of the printer may have toner on them. If the defects occuron the pack ofthe page, the problem will likely correct itsellaftera few more pages. - The fusing assembly may be damaged. Contact a service representative. . . Background Background scatter results from pits ol toner distributed service representative. “in" on me prim“ page. Vertiea nes If black vertical streaks appear on the page: ' Tfle Feller may be too damva TrY vrintiflu With a - The drum inside the toner cartridge has probably been mm“ W“ “f “we" I” “m We" ”my” °' BbC scratched, mm" a new toner cartridge. paper until necessary so that the paper does not BbC . apsarp too much moisture. tfwhite vertical streaks appear on the page: . If back m M can t on n an em e than 2 BbC . The surface of the LSU part inside the machine may be 9. ” 5 9’ °‘ P's . .° " P l 9 BbC dl Clea" the Ls“ (see a e 4 4) Cum“ a swim the printing layout to avoid printing over areas that “V' t t. p 9 ' ' have overlapping seams on the reverse side. Printing BbC I'EFFQSQH B we. 0“ seems can cause DI’UNEMS. . tr background scatter covers the entire surface area of . a printed page, adjust the print resolution through Gray tfidie amountoraackgraund shading becomes . . . . background unaeceptaple, the procedures below may fix the W‘" ”aw“ ”mum" “’ me ”mm ”We“; problem . _ Misformed - “characters are improperly formed and producing AaBch - Change kg a lighter weight pageS- See "Paper characters hollow images, the paper stock may be too slick. Try a AaBch Specifications" on page 6.2. dilferent paper. see “Paper Specifications“ on AaBch . check the printer's environment; very dry (low AaBch page 5.2. A BbC humidity) or high humidity (higherthan sun/o RH) AaBch a C . conditions can increase die amount of background AaBch i AaBch shading. AaBch ; - Remove the old toner cartridge and install a new one. AaBbC—c , See ‘instailing the Toner Cartridge' on page 2.2. AaBch ' Toner smear - Clean the inside of the printer see “Cleaning the Inside" on page 43, Page skew - Check the Daper type and quality. See “Paper AaBch - Check the paper type and quality. See"Paper A B SPEQW‘W'“ 0” 939° 5.2. AthCc Snowman? on page 5.2. A a ch; - Ensure that the paperor other materlal is loaded AthCc - Remove the toner cartridge and install a new one. see 158ch mac“ and the W695 are "0‘ “7° "9?“ °f ‘00 “056 AaBch “Installing the Toner Camidge" on page 2.2. EaBbcc ”93m“ "m Pap” “d“ AaBch A a5ch eleCc 5.6 Solving Problems Curl or wave . check the paper type and quality. Both high temnemture and humidity can cause paper curl. See “Paper Specifications” on page 61. - Tum oyerthe stack of paperin the input tray. Also try rotating the paper 180“ in the input tray. Wrinkles or creases - Ensure that the paper is loaded pmperly. ' - Check the paper type and quality. See“Paper Specifications" on page 6.2. - Turn over the stack of paper in the input tray, Also try rotating the paper 130° in the reedet Back of prlntouts are dirty AaBch AaBch AaBch AaBch Q [Bch . The transfer roller may he dirty. See “Cleaning the lnside” on page 4.3. o Check for Ieaklhg toner. Clean the lnstde of the whiten Black pages - The tuner cartridge may not be installed properly. Remove the cartridge and relusert. . The toner cartridge may be defective and need replacing. lnstall a new toner cartridge. ' The printer may require repair. Cnntact a service representative. Loose toner Clean the inside of the printer. . Check the er e and uali .5ee "Pa er AaBch SpeclflcatlopnasE pnnppage 5.2“. W v AaBch - lnstah a new tonereartridge. See “Installing the Toner A bCC Cartridge" on page 2.2. A: Cc . lf the problem persists the prrnter may require repaln A Contact a serwce representatwe. 5.7 ' maple-n ' " SBIuti Character voids are white areas within the parts of cliaraeher Voids characters that should be solid black: - it you are using transparenchs, try another type or transparency. Because of the composition or the tmnsvarency, some chamcter voids are normal. . You may be printing on the wrong surface on the paper. Remove the paperand turn lt around, . The paper may not meet paper speclfipations. See ‘PaperSpedflcnlions” on page 5.2. Horizontal if horizontally aligned black streaks or smears appear: stripes . The toner tanridge may be installed improperly. Remove the cartridge and reinsert. “RaB‘IJCc‘ - The toner cartrldge may be defective. lnstall a new AaBch toner cartridge. See “Installing the Toner Cal‘trldge’ on éaEch page 2.2. a c? - ll the propiempersists, the printer may require repalr. AaBch Contatt a semde representauve. Clll'l if the printed paper IS cllrl or paper does nut feed into AaBch AaBch AaBch the printer: - Turn over the stack of paper in the input tray. Alsn try rotating me paper tam in the input tray. Solving Problems ll'rollbleslloolzing Error Messages when the printer experiences an error, the control panel will lnflicate an error message wlth the lndlcamr Ilghts. Flnd the light pattern below that matches the printer llg ht pattern and follow the solutions to clear the ermn LED status legend 0 symbollnr"llghtafl" mwhnr . symboiror lighten ' on unareiar Your system has some problems, If this problem occurs, contact vaur servlce represenlarlvet and Solution ’ Exit all software applications. Remove all soltware from the startth Group, then restart Windows. Reinstall the printer software. “Flle in Use" message appears dur'lng installation. “General Protection Fault”, “Exceptlnn 05", “590052", or “Illegal Operation” messages ‘ appear. Close all other applications reboot Windows, and try printing again. . lerosoft , Me, mm, x Server User's Gnlde that came With your PC for further information on Windows error messages. 2003 . Common Macintosh Problems The printer driver icon does not appear in Chooser, ¢ Soflware is nollnstalled correctly. Reinstall the software. See Soitware User's Guide. . Make sure that you are using a hlghrqnallty - hper jam occurs. To solve the problem, see - “Clearing PaperJams' on page 5.3, Mg" - The front cover is open. Close the front cover. . Paper tey ls empty. Load the paper ln the ray. on Line/ _ _ Ermr LED - The toner cartridge ls out of toner. Remove the lights reg olo tonercartrioge aha install a new one. See “Installing the Toner canrlilge' on page 2.2. cable, The printer name dues not appear in the Connect to box in the Chooser a Make sure [hat the cables are connected correctly and hie printer is turned on. - Make sure thatthe correct prlnter driver has been selected in Chooser. . Vnu pressed the cancel button whlle the printer is reoeiving date. - ln Manual Feed mode, there is no paper in the tray. Load paper into the tiay. . if the printer is reoeiving data, the on me] E or LED slowly blinks green. - if the printer is printing the received data, the On Line/Error LED blinks green fast. Venus-n doorman hexagram " You need to have administiabor privileges to be able to allect global settings, lcan’t change settings in the cohfiguiation tool. i am using the KDE Maybe you do not have the GTK libraries installed. desktop but the These usually come with most Llnux distributions, conflgumllon tool and but you may have to install them manually, never LLPR won't start. to yuur distrlhufiun's Installation manual for more dehlls about installing adoltlnnal packages. 5.3 Sulvlng Problems Possible cause an 11 solution [just installed this package but can't find entries in the KDE/ Gnome menus. some versions of the KDE erNOME desktop environments may require that you restart your session for the changes to take effect, 1am u ng asp lpr (Slackware, Debian, older distributions) and some options chosen in i get a “some options are not selected" error message while editing the printer settings. Some printers have conflicting settings, meaning mat some settings for two Options can't be selected at His same time. When you change a setting and the Printer hdtage detects such a conflict the conflicting option is changed to a ‘No Choice~ value, and you have to choose an UDtIDn that does not conflict before being able to submit the changes. LLPR dun't seem to take effect. Legacy BSD lpr systems have a hard limitation on the length of the option string that can be passed on the printing system. As such, rfyou selected a numberof different options, the length of the options may be exceeded and some of your choices won’t be passed to the programs responsible for implementing them. Try to select less options that deviate from the defaults, to save on memory usage. i am trying to print a documentin Landscape mode, but it prints [can‘t make a printer the system default. - in some conditions, it may not be possible to change the default queue. This happens with some variants of LPRng, especially on recent RedHal systems that use the ‘printconf’ database of queuea ~ When using printconf, the /etc/prinitoap hie is automatically refreshed from the database of printers managed by the system (usually through the ‘printtool' command), and the queues in /etc/printcap.lotal are appended to the resulting file. since the delaultoueue in LPwa is defined as the first queue in Ietc/Prinhcavr therefore it is not possible for the samsung Printer Package to change the default when some queues have otherwise been defined using prlnitool. - LPD systems identify the default queue as the one named ‘lpc Thus if them is already a queue by thE name, and if it doesn't have any alias, then you won't be able to change the deiault. To work around this, you can either delete the queue, or rename it by manually edidng the lobe/p ' tcap file. rotated and cropped. Most unix applications that offer a Landscape orientation option in their printing options will genemte correct PostScnpt code that should be printed as is. in that case, you need to make sure that you leave the LLPR option to its default Portrait setting, to avoid unwanted mtafions of the page that would result in a cropped output. some pages come out all white (nothing is printed), and i am using cups. if the data being sent is in Encapsulated PostScfipt (EPS) format, some earlier versions of cups (1.1.1o and before) have a bug preventing them from being processed correctly. When going through LLPR to pnnl, the Printer Package ll work around this issue by converting the data to regular Postscript. However, if your applicafiun bypasses LLPR and feeds EPS data to CUPS, the document may not print correctly. 1 can’( print to a SMB (Windows) printer To be able to configure and use SMB-silared printers (such as printers shared on a Windows machine), you need to have a correct installation oi the SAMBA package that enables that feature. The "smbclleht' command should be available and usable on your system. My application seems to be frozen while LLPR rs running. The N-up setting does not work correctly for some of my documents. The li-up feature is achieved through post- procassing of the PnsISCrlpt data that is being sent to the printing system. However, such post- pmcasing can only be adequately achieved lithe PnstScript data conforms to the Adobe Document Structrng Conventions. Problems may arise when using fi-up and other features relying on post» processing if the document being printed isn't compliant. Most Unix applications will expect a command like the regular “Ipr” command to be non-interactive and thus return immediately. srnce LLP’R is waiting for user input before passing the job on to the print spooier, very often the application will wait for the process to return, and thus will appear to be frozen (its windows won’t refresh). This is normal and the application should resume functioning correctly aner the user exits LLPR. I How do 1 specify the IP address Of my SMB server? it can be specified in Hie“Add Winter“ dialog ofthe configuration tool, if you don't use the cups pnntrng system. Unfortunately, cups currently doesn't allow to specify the IP address of SMB printers, so you wrll have to be able to browse the resource with Samba in order to be able to print. 5.9 Solving Problems somedocumenrs come Some versions of cups, especially those shipped out as white pages wrth Mandrake Lmux before the 3.1 release, have when printing. some knnwli hugs when processing the vostScript output lrom some applications. Try upgrading to the latest version or cups (at least 1.1.14). some RPM packages for most popular distributions are provided as a convenience with this L'inux Printing Package. l have cups and some There may he some local options deiined in your options (such as N-up) ~I.Ipoptlolll me, which is manipulated by the seem to he always lpoptions command. These options will always he enaoled even though 1 used if not overridden by LLPR settings. To get rid don't pick them in ofali options for a printer, run the following LLPR, command, replacing “printer" with the name or the queue: lpoptions -x printer. l configured a printer Most printing systems will not run as the super to print to a file, but] userhut as a special user (usually "lp'i. Therefore, get “Permission make sure that the file you have chosen to print to denied” errors. is aocessihie to the user owning the spooler daemon an my PCL (or svti Unlorhinateiy, some Unlx applications may printer, i sometimes generate non-compliant PestSCriptuutputthal may get error messages not he supported by Ghasscnpt, or even the printing instead ol my printer itsell in PostSEript mode. You can try to document. capture the output to a file and view the results with Ghostscnpt (gv or ghostview will allow you tn do so interactively) and see ii you get error messages. However, since he application is at . prooahly fault, contact your soitware vendor to inform mem ol the issue. 5.10 Solving Problems Spec“ 'ca 'ons This diapter includes: - Printer Speci cations - Paper Specifications PnntSpeed - PPI;;er Speclflcatloris Up to 20 ppm in A4 (12 ppm in Letter) Rasoiution 500 x 600 dpl First Priming Time 10 seconds Warmup Time Less man 30 seconds Ppwer Rating ac 1m - 127 v (USA, Canada)/ 210 - 240 v (Others), 50 / so Hz Power Consumption 300 w average during operation / Less than 5 Win sleep mode Acoustic Nuise I! Stand by: Less than 30 dB Printing: Less than so da Sleep mude: Background noise Toner Supply Single cartridge | Toner Cartridge Llfe‘ 2,000 pages at 150 19752 5% coverage (Shlps wrtii 1,000 pages Starter Toner Cartridge) Duty cycle Monthly: Up to 5,000 pages Weight 5.5 Kg (including Toner cartridge) Package Weignt Paper: 1.2 Kg Plastic .2 Kg External Dimensions 358 x 199x 217 mm/ (W X D K H] 14.1 x 11,5 x 3.5 in. operating Temperature:10 ~ 32 cc / so ~ 90 “F; Environment Humldily: 20 ~ an % RH Emulation SP1. (Samsung Printer Language) Random fitness 3 MB (non expandable) Memory (RAM) Fonts windnws font Interface use 1.1 (Compatible Wlth use 2.0) os Compatihllltv a Windows 98/Me/2000/XP/2n03 server, Macintosh 10.3, Various Linux 05 a Print speed will he affected by Operating system used, computing perfor- mance, application sgfiwau, connecting method, media Wpe, media size and job complexity. p sound Pressure Level, 150 7779. c The number of pages may be affected by operating environment, printing interval, media type, and media size. d Please v i: www.samsungprlnlemom to download the latest sakware version 5. 1 Specifications Paper SpeCi ica ions Overview Your printer accepts a variety of print materials, such as cut- sheet paper (including up to 100-7.» recycled fiber content paper), envelopes, labels, tramparencies and custom-size paper. Properties, such as weight, oompositron, grain and moisture content, are important factors alfectlng the printer's performance and the output quality. Paper that does not meet the guidelines outlined in this User's Guide can cause the following problems: - Poor print quality . increased paper yarns . Premature wear on the printer. Notes: . same paper may meet all ofthe guidelines in this gul'de and still not produce satisfactory results. This may be the result of improper handling, unacceptable temperature and humidity levels, Dr other variables over which Samsung has no control, . Before purchasing large quantities of paper, ensure the paper meets the requirements specified in this User's Guide. ergT>aper that may cause problems, requiring repairs. These repairs are not covered by th sari-sung warranty or service agreements. Supported Sizes of Paper ‘Weight . 150 sheets or 75 pint2 bond (20 lb) paperfor the papertray ' 1 sheet OfDEWr forthe manual feeder mode Plain paper Letter (215 x 179/35 x 11) A4 (210 x 297/313 x 11.7) A5 (145 x 210/58 x 8.2) Executive (134 x 257/775 x 105) Legal (215 x ass/3.5 x 14) iis BS (152 x 257/71 x 10.1) 150 as (175 x 250/59 x 9.9) A6 (105 x 148/41 x 5,5) Oficlo (216 x 343/85 x 13.5) Folio (216 x 330/55 x 13) . so to 90 g/m2 bond (15 to 24 lb) for the paper tray . so to 163 g/m2 bond (15 In 43 it) for the manual ieeder mode Envelopest No.10 (105 x 241/4.i x 9.5) DL (110 x 220/413 x 817) CS (162 X 229/5.4 x 9) C5 (114 x 152/45 x 5.4) Monarch (as x 191/33 x 7.5) 75 to 90 g/m1 1 sheet of paper for the manual feeder mode Latiels Letter (216 x 279/55 x ll) A4 (210 x 297/83 x 11.7) 120t0150 g/m1 1 sheet of paper far the manual feeder mode Transparency films Letter (216 x 279/85 x 11) A4 (210 x 297/83 X 11.7) 138 to 145 g/m1 Card stocks Post card (1015 x 152.4/4 x a) 90 to 153 g/rnz Minimum size (custom, 76 x 11713 x5) 60 to 120 g/rri2 bond (15 to 32 lb) Maximum slze (Legal) a The printer suwnfls a wide range of media sixesa b CaDacitY may vary depending on print materials' weight and thickness, and environmental culidltlons. c smoothness: ml) to 750 (sheneld) Note: You may experience iams when using print materials With a length of less than 127 mm (5 In), For optlmum performance, ensure that you are storing and handling the paper correctly Please refer to “Prlnter and Paper Storage E . t" on 3 Guidelines for Uslng Paper For idle best result, use conventional 75 g/m2 (20 lb) paper. Ensure that the paper is of good quality, and free ofcurs, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. if you are unsure of what type of paper you are leading (such as, hand or recycled), check the label on the package. 6.2 Specifications The following problems may cause print quality deviations, Jamming or even damage to the printer Paper Speclflcatlons ' ' ~ ' ' Acid Content 5.5 ~ 3.0 pH Poni- printguality Too moist, too Try another kind of gar-rm, ppgo a u_1g m (3,0 a 7,0 mils) or toner rough, loo paper, between mu ~ adhesion, smooth or 250 Sheffieid, 4 ~ 5 no curl In Ream Flat within 5 mm (0.02 in.) problems with embossed; faulty moisture content. feeding paper lot Cut Edge Cut with sharp blades with no visible fray. Conditions propout, stored Store paper not in its ramming, cvrl llllpmperly moisture-proof rusing Must not scorch, melt, offset, or release napping. compatibility hazardous emissions when treated to 200 cc (392 hr) for 0.1 seoond. increased gray Too heavy Use lighter paper, open background the rear output tmy. Grain tong Grain shading/printer 7: near Moisture Content 4 to ~ 6 so try weight Excessive curl Too moist, wrong - Open the rearoutput Smoothness top ~ 250 Sheffield prooiems with grain direction or tray. feeding short-grain - Use long-grain paper. °°"5"”°“°“ Paper Output Capacity Jamming, Cutouts or Do not use paper with 3in w n tr, damage to perfomllons cutouts or perforations. Nut rs pm“ Face-down output Problems with Ragged edges Use good quality paper. "BY feedlng - Do not use letterhead paper printed With low-temperature Inks, such as those used in some tynes Of thermography, - Do not use raised or embossed letterhead. - The printer uses heat and pressure to fuse toner to the paper. Ensure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (130 °C or 372 °F few 0.1 second). Specifications 6.3 Printer and Paper Storage Envlronment Paper storage environmental conditions directly affect the reed operation. ideally, the printer and paper storage environment should be at or near mom temperature, and not too dry or humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly. Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while ooid e-uses it to condense on the sheets. Heating systems and air conditioners remove mostordie humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity in increase in a room. As paper is opened and used it absoros any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it can become dlstorted. This can cause paperjams. Care should be taken not to purchase more paper than can be used in a short time (about 3 months). hper stored for long periods may experience neat and moisture extremes, which can cause damage. Planning is important to preventdamage to large supplies of paper, unopened paperin sealed reams can remain stable forseverai months before use. Opened packages of paper have more potential for environment damage, especialiy if they are not wrapped With a moisture-proof barrier The paperstorage environment should be properly maintained to ensure optimum printer performance. The required condition is 20° to 24°C (saw to 75°F), with a relative humidity of45% to 55%. The following guidelines should be considered when evaluating me paper’s storage environment: - Paper should be stored at or near room temperature. . The air should not be too dry or too humid. - The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping. if the printer environment is subject to extremes, unwrap only the amount of paper to be used during the day's operation to prevent unwanted moisture changes. Envelopes Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also Within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. when selecting envelopes, consider the following component : a Weight: The weight of the envelope paper should not exceed 90 91m (24 lb) or jamming may occur - construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 In.) curl, and Should not contain air. 0 Condition: Envelopes should nm be wrinkled, nicked, or otherwise damaged. - Temperature: You should use envelopes that are compatible with the heat and pressure a! the prinmr. - Size: You should only use envelopes within die following size ranges. 75 x 127 mm 215 x 356 mm PEPE—”ray (3 x 5 in.) (5.5 x 1 ' .) Notes: - Use only the tray to print enveiopes. . you may experience some paper jams when using any media with a length less than 127 mm (5.0 in). This may be caused by paper that has been affected by environmental conditions. For optimum performance, make sure you are storing and handling the paper oorrectly. Piease refer to “Printer and Paper stomge Environment” on page 5.3. 6.4 Specificaljons Incorrect Envelopes with Double side seams Double sideseam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style may be more likely to wrinkle. be sure the seam extends all the way to the corner of the envelope as illustrated below. iii“, Envelopes with Adhesive Strips or Flaps Envelopes with a peel-offadhesive strip or with more than one flap that folds over tn seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or even jams and may even damage the iuser. Envelope Margins The foilowing gives typical address margins for a commercial 1:10 or DL envelope. Return address 15 mm (0.6 In.) 51 mm (2 In.) Delivery address 51 mm (2 In.) 99 mm (3.5 In.) notes: . For best print quality, position margins no closer than 15 mm (0.6 in.) from the edges of the enveiope. . Avoid prlndng over the area where the envelope's seams meet. Envelope storage Proper storage of envelopes helps contribute to print quality. Enveiops should be stored fiat. ifair is trapped in an envelope, creating an ai bubble, then the envelope may wrinkle during printing. See “Prinfing on Special Materiais~ on page 3.3, Ta avoid damaging the pnnter, use only labels recommended for laser printers. » . To prevent serious jams, always use the tray to print labels and always use the rear output tray. 0 Never print on the same sheet of labels mare than ante and never print on a partial sheet of labels. when selecting labels, consider the quality nfeach component: - Adhesives: The adhesive material should be stable at 200 °C (392 ”F), are printer's fusing temperature. - Arrangement: Only use labels with no exposed hacking between them. Labels ean peel eff sheets with spaces between me labels, causing serlaus jams. . Curl: Prior to printing, labels must lie flat with no more than 13 mm (5 in.) of Curl In any direction. - Condition: DO not use labels with wrinkles, bubbls, or rather indications of separation. See “Printing un Special Materials” on page 3.3. Transparen s Transparencies used in the printer must be able to withstand 170 “C (338 “F), the printer's iusing temperature. ta'u'tlpn Tn awn damaging the prlnter, use only transparencies recommended for use in laser printers. See “Printing on Special Materials” on page 3.3. 6.5 Specifications INDEX cancel, print 3.5 card, prlnr 3.4 clean, prlnter 4.3 connect power cprd 2.5 usa table 2.4 control panel, use 1.2 demo page, print 25 envelaps, print 3.3 error, solve 5.8 install, toner 2.2 labels, print 3.4 load paper 2.3, 3.3 output tray 3.3 paper guidelines 3.2 paper jams, clear 5.3 paper load capacity 3.1 paper load, in tray 2.3, 3.3 preprlnted paper, print 3.4 prlnt demn page 2.5 printer cable, connect 2.4 printer, clean 4.3 problem Llnux 5.8 windows 5.3 problem, snlvlng checklist 5.1 general 5.2 paper Jams 5.3 quallty problem, salve 5.5 suflware overview 2.6 system requirements Windws 2.5 specmcation paper 6.2 printer s. 1 system requlremerlts Wlndows 2.6 tuner install 2.2 llfe 4.1 redlstfihute 4.1 replace 4.2 toner save 4.2 transparencies, print 3.4 turn on, printer 2.5 unpack 2.1 usa cable, connect 2.4 02:9 9..me Gunman—how 0 BEE mcsmEmm 00 Ev Surge 5 my “use, m>mtv>o 05m: {25325 n a:. £3 {mELEmB m m: Gm .. {2.53mi m 9536 .xm an m . 3 . $55.35; mEm: mam Lanna uwuufiwm m B EmEzuoo 50> mEfiE : 29:39“. 3955 La 3531 m mEEE imctmumg ms. . 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