Samsung Electronics Co SPHA310 Cellular/PCS CDMA Phone with Bluetooth User Manual
Samsung Electronics Co Ltd Cellular/PCS CDMA Phone with Bluetooth Users Manual
Users Manual
CONFIDENTIAL
SPH-A310
Digital Dual-Band Phone
SAMSUNG ELECTRONICS CO, LTD
FCC Document for SPH-A310
User Manual
CONFIDENTIAL
SPH-A310
Digital Dual-Band Phone
9. User Manual
* Depending on the software installed or your service provider, some of the descriptions in
this manual may not match from your phone.
* Depending on your country, your phone and accessories may appear different from the
illustrations in this manual.
World Wide Web
http://www.samsungmobile.com
Printed in Korea
Code No.:GH68-xxxxA
English. 08/2008. Rev 1.0
A840.book Page 1 Wednesday, October 5, 2005 10:40 AM
SPH-A310
User’s Guide
For Draft Version
A840.book Page 2 Wednesday, October 5, 2005 10:40 AM
Dial Features
This section describes the Basic Features
of your Jitterbug™ Dial phone and how to use
them.
Topics Covered
• List of Key Features
• Closed View (Front and Back)
• Open View of Your Phone
• Your Display Screen
• Your Phone Settings
– Adjust Ringer Volume
– Speakerphone
– Emergency Callback
For more information or to see the latest products and services
visit us online at www.myjitterbug.com
The first cellular phone weighed 40 ounces.
Your Jitterbug Dial weighs only 4.5 ounces.
FACT
12 Dial Features
The following OPTIONAL SERVICES can be turned
on or off at your request:
Voice Dialing Speak a name exactly as it appears
in your Phone List and your Jitterbug will
connect you right away.
Phone List Updating Select simple or advanced
ways to change and save numbers.
Voicemail Makes it easy to retrieve any missed
messages (service fees and airtime may apply).
How to Guide Provides simple instruction on
navigating Jitterbu features.
For help with any of the above optional
features, please call the Jitterbug operator
for assistance anytime 24 hours a day.
Key Features
Your Jitterbug phone was designed to be easy
to use and helpful.
• Easy to use ,,buttons
• Soft ear cushion reduces outside noise so
sound is loud and clear.
• Bright screen with large easy to read text.
• Big, backlit buttons.
• Scrolling button for searching through your
Phone List.
Your Jitterbug includes the following standard
services:
Phone List Up to 50 of the numbers you call
most often stored right in your phone. Our
operators can even set up the Phone List for
you. See Section 5 (pg 47) for more details.
Call History An easy way to review your last ten
incoming, outgoing and missed calls.
Jitterbug Operator Greets you by name, makes
calls for you and assists when you need it most.
(per minute surcharge may apply).
Emergency call back service Just in case you ever
need it.
Jitterbug Menu Navigation
We designed Jitterbug with the easiest to use
menu system ever found on a cellular phone.
And you can do it all by with three simple
buttons located at the top of the keypad.
Press up or down to scroll quickly through a
list of features. Each menu option is asked in
the form of a question.
Press to choose the feature or item
displayed on your screen.
Press to continue to the next feature
or item.
Need Help?
User Guide
More Help?
User Guide
Yes
Yes
Every screen
asks a
question which
may be
answered by
pressing “Yes”
or “No”
Built-in
User Guide
available
More Help?
User Guide
Exit Help?
User Guide
Yes
“Yes” will
perform the
action and
“No” will select
the next fea-
ture
The arrow
keys (▼▲)
allow you
to choose
alternate
content, if
available
No
Yes
User Guide
Try it out yourself! Take a look at this built-in
guide for an easy, interactive tutorial about your
new Jitterbug.
SECTION 2
SECTION 2
C
Closed View of Your Phone (Front)
1. Internal Antenna Connects with the cellular
network so you can use your phone.
2. Display Window Shows time, day and date
(when your phone is on). Indicates when you have
an incoming call or message.
3. Volume Button Adjusts the ringer or the voice
volume during a call. (To silence the ringer
during an incoming call, tap the volume button.)
4. Accessory Connector Links accessories to
your phone.
5. Power Connector Connects the AC Power
Charger to your phone.
6. Light Alert The area around the volume button
will illuminate for various indications.
ON STEADY (Phone not plugged in) Phone
turned on.
CONSTANT FLASH (Phone not plugged in) Phone
needs recharging
SHORT FLASH (Phone not plugged in) Incoming
call or message
ON BRIEFLY (Phone plugged in) Charging has
begun
ON STEADY (Phone plugged in) Charging
complete
16 Dial Features Dial Features 17
Closed View of Your Phone (Back)
1. Battery Delivers power to make your
phone function.
2. Battery Latch Slides to open for battery
removal.
3. Lanyard Connector Makes it easy to attach a
hand-strap to carry your phone.
C
SECTION 2
SECTION 2
18 Dial Features Dial Features 19
Open View of Your Phone
1. Speaker Hear the caller and other phone sounds.
2. Display Screen Shows all the information you need
to operate your phone.
3. Up/Back Arrow Button Return to previous screen on
your Phone List or Call History
4. and Buttons Responds to questions or
commands on the screen.
5. Down/More Arrow Button Advance to next screen on
your Phone List or Call History list.
6. Accessory Connector Accessories such as a hands-free
car kit conncect into your phone here.
7. Power Connector AC Power Charger and Car Power
Charger connect here to recharge your phone.
8. Microphone Picks up the sound of your voice for
calls and voice calling.
9. Power Button Turns your phone on and off.
10. Softcell Ear Pad Fits comfortably around your ear
while reducing unwanted noise.
SECTION 2
SECTION 2
Dial Features 2120 Dial Features
4. Command Area Displays questions or
commands you can choose or bypass by
pressing or .
Remember to read the Command
Area line and respond by using the
or buttons.
Your Phone Settings
When you turn your phone on, it
automatically connects to the cellular service
to be ready for calls.
You can place and receive calls only when your
phone is on.
By calling Customer Service or the Jitterbug
operator, you can turn the
following settings on or off:
• Voice Dial
• Call History
• Built-In User Guide
If, for example, you turn on Voice Dial, that’s the
first feature you will see when you open your
phone.
Display Screen
This is what you may see on the screen while
using your Jitterbug.
1. Feature Area Identifies the feature you are using.
2. Additional Entries Indicates when entries are
available before or after the current page. Use
the Up/Down arrow buttons to scroll through
entries.
• “Back” Entries available before the current
page.
• “More” Entries available after the current
page.
3. Detail Area Displays individual entries from
your Phone List, phone call status and received
messages in adjustable type size (shorter
messages appear in larger type).
TIP
Call History(01/10)
Dr Jones
Show Details?
214-555-1793
Outgoing
more
back
1
2
3
4
Voice Dial
Yes to Use
Voice Dial?
SECTION 2
SECTION 2
22 Dial Features Dial Features 23
Speakerphone
Use the Speakerphone setting to conduct a call
without holding the phone to your ear (and allow
others to participate in your phone call).
Don’t hold the phone up to your ear
when it’s in Speakerphone mode.
The volume will be too loud and may
harm your ear.
You must be on a call to use this
setting.
Using the Speakerphone:
1. When you have made or answered a call, you
will see a "Connected to…” message on the
screen, as shown.
2. Press the Volume button Up repeatedly until you
see "Press Yes for SPKR Phone," as shown.
3. Press the button.
Exiting Speakerphone Mode:
While you’re on a call, press the volume button
Down to turn this feature off.
Your phone automatically exits the
Speakerphone setting when you end a call.
NOTE
ALERT
NOTE
Adjusting the ringer volume
1. Open your phone and confirm it’s turned on.
2. Press the Up/Down volume button on the
outside of the phone below the display window.
Each press will cycle through the below options.
• Ringer Volume Ring Max
• Ringer Volume High
• Ringer Volume Med
• Ringer Volume Low
• Ringer Volume Silent
The ringer and keypad can be silenced
by pressing the volume button Down
until “Silent” appears on the screen.
Your Jitterbug will now only vibrate to alert you
to incoming calls (This can come in handy at a
movie, a library or any other location where a
ringer may be a distraction.)
Adjusting the ear piece volume
When you’re on a call, press the Volume button
up or down until the sound reaches
a comfortable volume.
TIP
24 Dial Features Dial Features 25
You will know that you are in the Emergency
Callback mode when you open your phone and
see “Emergency Callback” on the screen.
Exiting “Emergency Callback” Mode:
You must remove your battery to exit the
emergency callback setting. See page 8 for
information about removing a battery.
Why do I have an Emergency Callback setting?
If you dial 9-1-1, your mobile phone line is kept
free so that the 911 operator can call you back or
stay on the line with you.
If you mistakenly call 9-1-1, end the
call as soon as possible by pressing
to Hang up or close your phone.
TIP
Every day in the U.S., more than 200,000 wireless
calls are made to 911.
FACT
Emergency Callback Mode
When you dial 9-1-1, your phone automatically
enters Emergency Callback mode for 30 minutes.
While in this mode, you cannot make
other calls.
Making an Emergency Call:
1. Dial the numbers 9-1-1. “Calling Emergency”
appears on the screen.
2. When the 911 operator answers,
“Connected to Emergency” appears
on the screen, as shown.
Ending an Emergency Call:
1. If the “No to Hang up” command is showing at
the bottom of the screen, press .
2. Your Emergency Callback setting is now
active. To reconnect to the 911 operator, press
the button.
Connected to
Emergency
No to Hang up
911
SECTION 2
Dial Features 27
SECTION 2
26 Dial Features
The Basics 29
SECTION 3
28 Dial Features
The Basics
This section explains how to use your phone’s
Calling and Answering features.
Topics Covered
• Answering a Call
• Ending a Call
• Ignoring a Call
• Placing a Call
– Dialing Manually
– Calling the Jitterbug Operator
INon-Phone List Numbers
IPhone List Numbers
For more information or to see the latest products and services
visit us online at www.myjitterbug.com
More than 196 million Americans subscribe to
a wireless service.
FACT
SECTION 2
2. A “Connected To...” message will appear on
the screen. The caller’s voice can be heard
through the earpiece.
Answering a call if the phone is closed:
1. Open the phone. The ring tone
will stop.
2. A “Connected To...” message will
appear on the screen. The caller’s
voice can be heard.
Ending a call:
1. During calls, the “No to Hang Up”
command appears at the bottom of
the screen.
2. To end a call, press the button
or close the phone.
Ignoring a call when the phone is closed:
When the phone is ringing you can press the
volume button to mute the ringer and ignore
the call.
If Voicemail is not active, callers will get a
message that you are not available.
When someone calls you
Your phone rings or vibrates (depending on
how you set the volume level) to indicate an
incoming call. Additionally there are other
indications of incoming calls:
If your phone is open:
• A phone number or name
appears if the caller’s name and
number are stored on your
Phone List.
• If the caller can’t be identified, you will see
one of the following messages:
• Call from unavailable number
• Call from restricted number
• No number
If your phone is closed:
• The volume button on the front
of your phone flashes.
• A phone number or name appears in the
display window, as shown.
Answering a call if the phone is open:
1. Press the button.
Amy
Answer?
909-555-2334
Calling from
Connected to
No to Hang Up
Betty
909-555-2334
Connected to
No to Hang Up
Amy
909-555-2334
Connected to
Hang up?
310-555-1234
Call from
817-555-2872
Placing a Call
Dialing Manually:
You can directly dial a number from any screen
on your phone.
1. Dial the full ten digit number using your
keypad.
2. Press the button when you see “Call?”
at the bottom of your screen.
3. If you make a mistake while entering the
number, pressing the key works like a
backspace or delete button.
A dial tone means service is available.
If it’s not, you’ll see “No Service.”
Always dial the full ten digit number
including area code (except 911) even
if it’s a local call.
TIP
NOTE
Ignoring a call when the phone is open:
You can send a caller directly to your Voicemail
by pressing the button when you see
“Answer?” at the bottom of the screen. This will
also give an unavailable message if you do not
have voicemail.
Your phone continues to ring until:
• You answer the call.
• The calling party ends the call.
• You mute the ringer.
• The call is sent to Voicemail.
Silencing a Call
Turn the ringer off by opening the phone and
pressing the volume button until “Silent”
appears on the screen. Your phone will
vibrate to alert you to incoming calls.
TIP
Using your Phone List to make a Call
Your Jitterbug Dial phone can store up to
50 numbers and contact names on your Phone
List. To place a call to a number on the list:
1. Press the button until a Phone List screen
appears.
2. Press the Up/Down arrow button to move back
and forward through your Phone List until you
find the number you want to call.
3. Press when you see the “Call?” question at
the bottom of your screen.
You can control the order of the
numbers on your Phone List from your
personal page at www.myjitterbug.com
NOTE
Calling via the Jitterbug Operator:
The Jitterbug Operator can connect you to
anyone on your Phone List or to any
number in the United States or Canada.
1. Press the “O” button.
2. Press the button when you see “Call?” at
the bottom of the screen. “Calling” will appear.
3. When the operator answers, “Connected” will
appear.
4. Tell the operator the name of the person or
service you want to call.
You can end any call or exit any screen
by closing, then re-opening your
phone.
Calling Non-Phone List Numbers
To call numbers that are not stored on your
Phone List or Call History list, you can dial the
number yourself or ask the operator to call for
you in the U.S. or Canada.
For security, you may be asked for a Personal ID
Number (PIN) if you have set one up at
www.myjitterbug.com.
TIP
Moving from Feature to Feature
on Your Phone
This section explains how to move in and out of
the features on your phone.
Topics Covered
• Accessing Features
• Examples of Feature Navigation
For more information or to see the latest products and services
visit us online at www.myjitterbug.com
Features on your Jitterbug are accessible in the
following order:
1. User Guide
2. Voice dialing
3. Phone List
4. Call History
5. Phone Info
Examples of the screens you’ll see when
navigating through features are included below.
Feature 1. Phone List with voicemail.
The following diagrams illustrate how to
navigate through features should they all be
activated. If a certain feature isn’t activated on
your phone, pressing “NO” will advance to the
next active feature.
Accessing Features
It’s easy to find what you want on your
Jitterbug Dial.
How to navigate using buttons:
1. Press the button to browse through the
feature choices on your phone.
2. Press the Up/Down arrow button to move
through the entries within a feature.
3. Press the button to select the action
displayed at the bottom of the screen.
Follow these steps as you look at the screen
images in the examples on the next page.
Feature Navigation
All Jitterbug phones include a pre-programmed
Phone List. (See Section 5 for details about your
Phone List.) Additional features, such as built in
User Guide, Voice Dialing, Voicemail, Call History,
and Phone Info, can be turned on or off by calling
1-800-733-6632.
Phone List (01/02)
Amy
Call?
909-555-2334
more
Smith
back
Voicemail
Check for
Listen?
messages
Saved
Phone List (02/02)
George
Call?
972-555-6149
back
more
Baker
Phone List (01/02)
Amy
Call?
909-555-2334
more
Smith
back
Feature 3. Phone List with Call History and other
optional services
Moving from Feature to Feature on Your Phone 41
SECTION 4
40 Moving from Feature to Feature on Your Phone
SECTION 4
Phone List (01/02)
Amy
Call?
909-555-2334
more
Smith
back
Phone List (02/02)
George
Call?
972-555-6149
back
more
Baker
All Recent(05/10)
Show Details?
972-555-3327
Incoming
Martha
more
back
Call History (02/02)
Voicemail
Check for
Listen?
messages
Saved
Phone List (01/02)
Amy
Call?
909-555-2334
more
Smith
back
Feature 2. Phone List with Voice Dialing
Voice Dial
Yes to Use
Voice Dial?
Phone List (01/02)
Amy
Call?
909-555-2334
more
Smith
back
Phone List (02/02)
George
Call?
972-555-6149
back
more
Baker
Voice Dial
Yes to Use
Voice Dial?
Your Phone List
This section explains how to use your
Phone List to save and find the names and
numbers of people and services you call
frequently.
Topics Covered
• Adding, Changing and Deleting Phone
List Numbers
- via the Operator
- via the Internet
- via your Jitterbug
• Using your Jitterbug to change an Existing
Number
• Using your Jitterbug to delete a Name
or Number
• Finding a Number on your Phone List
For more information or to see the latest products and services
visit us online at www.myjitterbug.com
Your Phone List 43
OPTION 2: Via the Internet at
www.MyJitterbug.com
1. Use your computer browser to visit
www.MyJitterbug.com
2. If you have not visited www.MyJitterbug.com
before, you will be asked to create a login name
and password to gain entry.
3. After logging in, select Phone List from the
navigation menu on the left.
4. Follow the instructions to add, change,
delete or sort numbers. Entries will appear
on your phone in the order you enter them
on the website.
You can also ask a friend or relative
with Internet access to make the
changes for you using their computer
no matter where they live.
For your security, a password will
be required.
ALERT
NOTE
Adding, Changing and Deleting
Numbers
You can store up to 50 names and numbers in
your Phone List.
There are three simple options to add, change or
delete names and numbers:
OPTION 1: Via the Operator
1. Press the “O” button. A “Calling
Operator” message appears, as
shown.
2. When the operator answers, a
“Connected to...” message appears.
Tell the operator the name and
number you want to add, change
or delete.
3. To end the call, press or close
your phone.
Calling
Operator
No To Hang Up
Connected to
Operator
No to Hang up
114
OPTION 3: Via your Jitterbug Phone:
Using your Jitterbug to add new entries
Please call Customer Service to confirm
the Modify Phone List feature is activated
on your Jitterbug.
Using the keypad on your Jitterbug to modify
numbers on your Phone List takes extra time
and is only recommended if you have previous
experience entering numbers directly on
a cell phone.
1. Press repeatedly until your Phone
List appears.
2. Press the Up/Down arrow button
until you come to the “Modify Phone
List” with “New Entry?” at the bottom
of the screen, as shown.
3. Press .
4. When you see “Use Keypad to
enter number” with “Choose?” at the
bottom, tap in the new number
using the corresponding keys on
your keypad, one at a time. As you
enter a number, it will appear at the
top of your screen.
NOTE
5. When you see “Completed?,”press . The
number will be stored on your Phone List. You
now have the option of entering a name to go
with the number you just added.
6. Press any number on the keypad
and you’ll see the letter “M” in the
middle of the screen with “Choose?”
at the bottom.
7. Keep tapping the Up/Down arrow button until
you come to each letter that spells a short name
for the person or service that you want to add to
your list, for example, “D-A-D.”
8. Be sure to press after each letter you
choose.
9. When you have entered the name, tap
the Up/Down arrow button until you see
“End” on the screen, press and the name will
be stored.
If you are familiar with entering text by
tapping out letters on a phone keypad,
you can enter names this way on your
Jitterbug Dial phone as well.
NOTE
Using your Jitterbug to change
existing entries
1. Press repeatedly until your Phone List
appears on the screen.
2. Press the Up/Down arrow button to get to the
“Modify Phone List” screen.
3. Press when you see “New Entry?”
4. You will see “Modify?” at the bottom of
the screen.
5. Press the Up/Down arrow button until you
until you find the number you are looking for,
as shown.
6. Press to modify the number on the
screen.
7. Press again when you see
“Modify Number?”
8. Enter the number using your keypad and
press when finished. You will see
“Completed?” at the bottom of the screen.
9. When you see the “Old Number” and “New
Number” with “Replace?” below, press .
Your Phone List 49
SECTION 5
48 Your Phone List
SECTION 5
Using your Jitterbug to delete names
or numbers
1. Press repeatedly until your Phone List
appears on the screen.
2. Press the Up/Down arrow button until you get
to “Modify Phone List,” as shown.
3. Press when you see “New Entry?”
4. Press when you see “Modify?” below the
entry you want to delete.
5. Use the Up/Down arrow button to move to the
name or number you want
6. to delete.
7. Press when you see “Delete?”.
8. Press when you see “Are you sure?.”
Call History 51
SECTION 6
Call History
This section explains how to Review and Return
missed calls.
Topics Covered
• Using Call History
• Returning Missed Calls
• Redialing Calls
• Saving a Call History Number
For more information or to see the latest products and services
visit us online at www.myjitterbug.com
Following the release of the 1982 movie
ET
,
the line “phone home” entered common
usage. In 1983, public cellular service made
it possible for Americans to “phone home”
from nearly anywhere.
FACT
50 Your Phone List
SECTION 5
Finding numbers in your Phone List:
1. Press the button repeatedly until the
Phone List screen appears, as shown.
2. Press the Up/Down arrow button
to go through your Phone List until
you find the number you’re looking
for.
3. To call the selected number, press .
Remember that the
Up/Down arrow button is used to scroll
through your Phone List.
TIP
1. Press the button repeatedly until
“Call History” appears on the screen.
2. Use the Up/Down arrow button to find your
desired call, as shown, and press .
3. Answer the "Call?" question by pressing
the button to automatically dial that number.
You will receive a notification when you miss a
call.
The Call History option on your Jitterbug
allows you to save numbers and
update your Phone List directly from this
menu. Please note that this
functionality is recommended only for
advanced cell phone users.
To keep it simple, we suggest that
you update your Phone List via the
Jitterbug Operator or by logging onto
www.myjitterbug.com. Detailed instructions
on updating your Phone List can be found
in Section 5 of this guide. If you need
assistance, please call 1-800-733-6632
NOTE
Using Call History to See Recent Calls:
Your phone keeps a list of your ten most recent
outgoing, incoming and missed calls.
Reviewing Call History:
1. Press the button repeatedly until a “Call
History” screen appears, as shown.
2. Use the Up/Down arrow button to scroll
through your Call History.
If it matches a number stored on your
Phone List, the name of the person and
that number will appear on the screen
with the incoming number.
The top of your screen indicates how
many calls you have and which call
message you are on. For example,
“Call History (02/02).”
Returning Missed Calls and Redialing
You can use the Call History list to directly return
missed calls and redial both incoming or
outgoing calls.
TIP
NOTE
A three-second flash indicates that the number
is being saved. It will be stored as the last entry
on your Phone List.
C
SECTION 6
5
SECTION 6
Saving Numbers on Your Call History List
1. Press repeatedly until “Call History,”
appears on the screen.
2. Press the Up/Down arrow button
to find the number you want to
move to your Phone List. “Show
Details” will appear at the bottom
of the screen.
3. Then press . You will see the
time and date that the call was
made or received, as shown.
4. Press when you see “Call?” at the bottom
of the screen.
5. Press when you see “Save?”
on the screen.
6. You will see “Are you sure?”.
7. If this is the number you want to
save, press (Name will not
display if not already programmed.)
Call History (2/3)
back
Outgoing
214-
555-1793
more
Show Details?
Call History(01/10)
Dr Jones
Show Details?
214-555-1793
Outgoing
more
back
Outgoing
214-
555-1793
Save?
Call History
Voicemail
This section explains how to use and manage
Voicemail on your Dial phone. (This service is
optional.)
Topics Covered
• Voicemail Notifications
• Using Voicemail
- Setting Up Voicemail
- Listening to Messages
- Deleting Messages
At time of order, we asked for you
to provide a PIN to use as your
voicemail password. This PIN will
only need to be used when checking your
voicemail from a phone other than your
Jitterbug. Call 1-866-363-4758 to access this
feature. You will not need a PIN to check
voicemail from your Jitterbug. If you need
to know your PIN, call the Jitterbug Operator
for assistance
For more information or to see the latest products and services
visit us online at www.myjitterbug.com
NOTE
You can stop listening to messages at
any time by closing your phone to end
the call.
Setting Up Voicemail:
You have the choice of using a personalized
greeting (in your own words and voice) or the
standard Jitterbug greeting with your name
added at the end.
Recording a Personalized Greeting:
1. Scroll to the voicemail screen and press
to call.
2. Follow the instructions and press or
as questions are asked.
3. You can review your greeting by
answering .
4. You can re-record your greeting or change it
by answering .
When recording your voicemail greeting,
make sure you are in a quiet place.
TIP
NOTE
Voicemail Notifications
If you miss a call and get a voicemail message,
you’ll see “New Voicemail” on your Jitterbug’s
external and internal display screens.
Using Voicemail
To use Voicemail, simply respond to the
questions you are asked by pressing your
or button.
Voicemail is divided into three sections:
• Your voicemail greeting
• New messages
• Saved messages
At time of order, we asked for you to
provide a PIN to use your voicemail
from another phone besides your
Jitterbug. You would have to call 1-866-363-4758
to access this feature. You will not need a PIN to
check voicemail from your Jitterbug. If you need
to know your PIN, call the operator for
assistance.
When you access Voicemail, you'll hear a
summary detailing the number of new (or
saved) messages.
NOTE
Deleting Voicemail Messages:
When you hear the prompt, you can delete a
message by pressing .
Once you delete a message, the
information is gone. You cannot
retrieve a deleted message.
Messages you don’t choose to delete
are automatically saved.
ALERT
NOTE
Adding Your Name to the Standard Greeting:
1. Scroll to the voicemail screen and press
to call.
2. Follow the audio instructions and press
or as questions are asked.
If you need help setting up your voicemail
recording, call Customer Service at
1-800-733-6632.
Listening to Voicemail Messages:
1. Confirm that your phone is turned on.
2. If you see the Voicemail notification screen,
press to answer the question “Listen?”
If you don't have a new message notification,
press repeatedly until you see the Voicemail
screen. Answer the “Listen?” question by
pressing the button.
3. New messages begin playing automatically.
Voice Dialing
This section explains how to use the Voice Dial
feature on your phone to call a contact on your
Phone List, simply by saying the name of the
person or service you want to reach.
Topics Covered
• Setting Up Voice Dialing
• Voice Dialing Tips
For more information or to see the latest products and services
visit us online at www.myjitterbug.com
April 3, 2003 was the 30th anniversary
of the first public phone call made on a
portable cell phone. That call was placed
by Martin Cooper whose wife, Arlene Harris,
is the founder of GreatCall, creator of Jitterbug.
FACT
Voice Dialing Tips
• Wait for the beep before speaking.
• Speak a normal volume, as if you were talking
to someone on the phone.
• Say the name, exactly as it appears on your
Phone List.
• Enunciate clearly as you speak.
• Voice Dialing works by matching a recording
of your voice with what you say when using
the feature. Always speak the name the same
way every time you say if for Voice Dialing to
work properly
TIP
To activate this feature, call Customer
Service at 1-800-733-6632.
Setting Up Voice Dialing
1. Press when you see Voice Dial
on your screen. (The command “Yes
to Use” will appear at the bottom, as
shown).
2. Say the name of the person you
want to call, exactly as it appears
onyour Phone List.
3. If Voice Dial recognizes the name,
your phone will confirm the request
by asking “Did you say [NAME]?”
Confirm by saying “Yes” or pressing
the button.
NOTE
4. If Voice Dial is not sure which name you said,
you will hear the question “Did you say?”
followed by the first of three possible names.
5. Say “Yes” or press the button to
confirm a name; say “No” or press
the button to hear the next name.
When you confirm a name, that number will
be dialed.
17
Health and safety information
Exposure to Radio Frequency (RF) Signals
Your wireless phone is a radio transmitter and receiver.
It is designed and manufactured not to exceed the
emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications
Commission (FCC) of the U.S. Government. These
limits are part of comprehensive guidelines and
establish permitted levels of RF energy for the general
population. The guidelines are based on the safety
standards that were developed by independent
scientific organizations through periodic and through
evaluation of scientific studies.
The standards include a substantial safety margin
designed to assure the safety of all persons,
regardless of age and health.
The exposure standard for wireless phones employs a
unit of measurement known as Specific Absorption
Rate (SAR). The SAR limit recommended by the FCC is
1.6W/kg.
*
Bluetooth
HAC Mode
To insure that the Hearing Aid Compatibility rating for
your phone is maintained, secondary transmitters
such as Bluetooth and WLAN components must be
disabled during a call.
Enabling HAC Mode adjusts the volume for HAC
compliant devices used with this handset.
Important!: Enabling the HAC mode can affect the
quality of the phone (voice) conversation.
1. To turn a feature on, highlight the HAC mode
option and press the Select soft key or the OK key.
Highlight Off or On and press the OK key.
18
Health and safety information
SAR tests are conducted using standard operating
positions specified by the FCC with the phone
transmitting at its highest certified power level in all
tested frequency bands.
Although the SAR is determined at the highest
certified power level, the actual SAR level of the phone
while operating can be well below the maximum value.
This is because the phone is designed to operate at
multiple power levels so as to use only the power
required to reach the network. In general, the closer
you are to a wireless base station antenna, the lower
th e p ow er ou tpu t o f t he ph on e.
Before a new model phone is available for sale to the
public, it must be tested and certified to the FCC that
it does not exceed the limit established by the
government adopted requirement for safe exposure.
The tests are performed in positions and locations
(e.g., at the ear and worn on the body) as required by
the FCC for each model. While there may be
differences between the SAR levels of various phones
and at various positions, they all meet the government
requirement.
The FCC has granted an Equipment Authorization for
this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF exposure
guidelines. SAR information on this model phone is on
file with the FCC and can be found under the Display
Grant section of http://www.fcc.gov/oet/fccid after
searching on FCC ID printed in the label on the phone.
* In the U.S. and Canada, the SAR limit for mobile phones
used by the public is 1.6 watts/kg (W/kg) averaged
over one gram of tissue. The standard incorporates a
substantial margin of safety to give additional
protection for the public and to account for any
variations in measurements.
Health and safety information
19
For body operation
For body worn operation, this model phone has been
tested and meets the FCC RF exposure guidelines
when used with a Samsung-supplied or approved
accessory designated for this product or when used
with and accessory that contains no metal and that
positions the handset a minimum from the body.
The minimum distance for this model phone is written
in the FCC certification information from the body.
None compliance with the above conditions may
violate FCC RF exposure guidelines.
For more Information concerning exposure to radio
frequency signals, see the following websites:
Federal Communications Commission (FCC)
http://www.fcc.gov
Cellular Telecommunications Industry Association
(CTIA):
http://www.wow-com.com
U.S.Food and Drug Administration (FDA)
http://www.fda.gov/cdrh/consumer
World Health Organization (WHO)
http://www.who.int/peh-emf/en
Precautions when using batteries
• Never use any charger or battery that is damaged
in any way.
• Use the battery only for its intended purpose.
• If you use the phone near the network’s base
station, it uses less power; talk and standby time
are greatly affected by the signal strength on the
cellular network and the parameters set by the
network operator.
• Battery charging time depends on the remaining
battery charge, the type of battery and the charger
used. The battery can be charged and discharged
hundreds of times, but it will gradually wear out.
When the operation time (talk time and standby
time) is noticeably shorter than normal, it is time
to buy a new battery.
• If left unused, a fully charged battery will
discharge itself over time.
20
Health and safety information
• Use only Samsung-approved batteries and
recharge your battery only with Samsung-
approved chargers. When a charger is not in use,
disconnect it from the power source. Do not leave
the battery connected to a charger for more than a
week, since overcharging may shorten its life.
• Extreme temperatures will affect the charging
capacity of your battery: it may require cooling or
warming first.
• Do not leave the battery in hot or cold places, such
as in a car in summer or winter conditions, as you
will reduce the capacity and lifetime of the battery.
Always try to keep the battery at room
temperature. A phone with a hot or cold battery
may temporarily not work, even when the battery
is fully charged. Li-ion batteries are particularly
affected by temperatures below 0 °C (32 °F).
• Do not short-circuit the battery. Accidental short-
circuiting can occur when a metallic object (coin,
clip or pen) causes a direct connection between the
+ and – terminals of the battery (metal strips on
the battery), for example when you carry a spare
battery in a pocket or bag. Short-circuiting the
terminals may damage the battery or the object
causing the short-circuiting.
• Dispose of used batteries in accordance with local
regulations. Always recycle. Do not dispose of
batteries in a fire.
Road safety
Your wireless phone gives you the powerful ability to
communicate by voice, almost anywhere, anytime.
But an important responsibility accompanies the
benefits of wireless phones, one that every user must
uphold.
When driving a car, driving is your first responsibility.
When using your wireless phone behind the wheel of a
car, practice good common sense and remember the
following tips:
• Get to know your wireless phone and its features,
such as speed dial and redial. If available, these
features help you to place your call without taking
your attention off the road.
Health and safety information
21
• When available, use a hands-free device. If
possible, add an extra layer of convenience and
safety to your wireless phone with one of the many
hands-free accessories available today.
• Position your wireless phone within easy reach. Be
able to access your wireless phone without
removing your eyes from the road. If you get an
incoming call at an inconvenient time, let your
voice mail answer it for you.
• Let the person you are speaking with know you are
driving; if necessary, suspend the call in heavy
traffic or hazardous weather conditions. Rain,
sleet, snow, ice, and even heavy traffic can be
hazardous.
• Do not take notes or look up phone numbers while
driving. Jotting down a To Do list or flipping
through your Address Book takes your attention
away from your primary responsibility, driving
safely.
• Dial sensibly and assess the traffic; if possible,
place calls when you are not moving or before
pulling into traffic. Try to plan calls when your car
will be stationary. If you need to make a call while
moving, dial only a few numbers, check the road
and your mirrors, then continue.
• Do not engage in stressful or emotional
conversations that may be distracting. Make the
people with whom you are talking aware that you
are driving and suspend conversations that have
the potential to divert your attention from the
road.
• Use your wireless phone to call for help. Dial the
emergency number in the case of fire, traffic
accident or medical emergencies. Remember, it is
a free call on your wireless phone!
• Use your wireless phone to help others in
emergencies. If you see a car accident, crime in
progress or other serious emergency where lives
are in danger, call the emergency number, as you
would want others to do for you.
• If you see a broken-down vehicle posing no serious
hazard, a broken traffic signal, a minor traffic
accident where no one appears injured, or a
vehicle you know to be stolen, call roadside
assistance or any other special non-emergency
wireless number.
22
Health and safety information
Operating environment
Remember to follow any special regulations in force in
any area and always switch off your phone whenever it
is forbidden to use it, or when it may cause
interference or danger.
When connecting the phone or any accessory to
another device, read its user’s guide for detailed
safety instructions. Do not connect incompatible
products.
As with other mobile radio transmitting equipment,
users are advised that for the satisfactory operation of
the equipment and for the safety of personnel, it is
recommended that the equipment should only be used
in the normal operating position (held to your ear with
the antenna pointing over your shoulder).
Electronic devices
Most modern electronic equipment is shielded from
radio frequency (RF) signals. However, certain
electronic equipment may not be shielded against the
RF signals from your wireless phone. Consult the
manufacturer to discuss alternatives.
Pacemakers
Pacemaker manufacturers recommend that a
minimum distance of 15 cm (6 inches) be maintained
between a wireless phone and a pacemaker to avoid
potential interference with the pacemaker. These
recommendations are consistent with the independent
research and recommendations of Wireless Technology
Research.
Persons with pacemakers:
• should always keep the phone more than 15 cm (6
inches) from their pacemaker when the phone is
switched on.
• should not carry the phone in a breast pocket.
• should use the ear opposite the pacemaker to
minimize potential interference.
If you have any reason to suspect that interference is
taking place, switch off your phone immediately.
Hearing aids
Some digital wireless phones may interfere with some
hearing aids. In the event of such interference, you
may wish to consult your hearing aid manufacturer to
discuss alternatives.
Health and safety information
23
Other medical devices
If you use any other personal medical devices, consult
the manufacturer of your device to determine if it is
adequately shielded from external RF energy. Your
physician may be able to assist you in obtaining this
information. Switch off your phone in health care
facilities when any regulations posted in these areas
instruct you to do so. Hospitals or health care facilities
may be using equipment that could be sensitive to
external RF energy.
Vehicles
RF signals may affect improperly installed or
inadequately shielded electronic systems in motor
vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also
consult the manufacturer of any equipment that has
been added to your vehicle. You should also consult
the manufacturer of any equipment that has been
added to your vehicle.
Posted facilities
Switch off your phone in any facility where posted
notices require you to do so.
Potentially explosive environments
Switch off your phone when in any area with a
potentially explosive atmosphere and obey all signs
and instructions. Sparks in such areas could cause an
explosion or fire resulting in bodily injury or even
death.
Users are advised to switch off the phone while at a
refueling point (service station). Users are reminded of
the need to observe restrictions on the use of radio
equipment in fuel depots (fuel storage and distribution
areas), chemical plants or where blasting operations
are in progress.
Areas with a potentially explosive atmosphere are
often but not always clearly marked. They include the
areas below deck on boats, chemical transfer or
storage facilities, vehicles using liquefied petroleum
gas (such as propane or butane), areas where the air
contains chemicals or particles, such as grain, dust or
metal powders, and any other area where you would
normally be advised to turn off your vehicle engine.
24
Health and safety information
Emergency calls
This phone, like any wireless phone, operates using
radio signals, wireless and landline networks as well as
user-programmed functions, which cannot guarantee
connection in all conditions. Therefore, you should
never rely solely on any wireless phone for essential
communications (medical emergencies, for example).
Remember, to make or receive any calls the phone
must be switched on and in a service area with
adequate signal strength. Emergency calls may not be
possible on all wireless phone networks or when
certain network services and/or phone features are in
use. Check with local service providers.
To make an emergency call:
If the phone is not on, switch it on.
1.
Key in the emergency number for your present
location (for example, 911 or other official
emergency number). Emergency numbers vary by
location.
2.
Press [
SEND
].
If certain features are in use (call barring, for
example), you may first need to deactivate those
features before you can make an emergency call.
Consult this document and your local cellular service
provider.
When making an emergency call, remember to give all
the necessary information as accurately as possible.
Remember that your phone may be the only means of
communication at the scene of an accident; do not end
the call until given permission to do so.
Other important safety information
• Only qualified personnel should service the phone
or install the phone in a vehicle. Faulty installation
or service may be dangerous and may invalidate
any warranty applicable to the device.
• Check regularly that all wireless phone equipment
in your vehicle is mounted and operating properly.
• Do not store or carry flammable liquids, gases, or
explosive materials in the same compartment as
the phone, its parts or accessories.
Health and safety information
25
• For vehicles equipped with an air bag, remember
that an air bag inflates with great force. Do not
place objects, including both installed or portable
wireless equipment in the area over the air bag or
in the air bag deployment area. If wireless
equipment is improperly installed and the air bag
inflates, serious injury could result.
• Switch off your phone before boarding an aircraft.
The use of wireless phones in aircraft is illegal and
may be dangerous to the aircraft’s operation.
• Failure to observe these instructions may lead to
the suspension or denial of telephone services to
the offender, or legal action, or both.
Care and maintenance
Your phone is a product of superior design and
craftsmanship and should be treated with care. The
suggestions below will help you fulfill any warranty
obligations and allow you to enjoy this product for
many years:
• Keep the phone and all its parts and accessories
out of the reach of small children’s.
• Keep the phone dry. Precipitation, humidity and
liquids contain minerals that will corrode electronic
circuits.
• Do not use the phone with a wet hand. Doing so
may cause an electric shock to you or damage to
the phone.
• Do not use or store the phone in dusty, dirty areas,
as its moving parts may be damaged.
• Do not store the phone in hot areas. High
temperatures can shorten the life of electronic
devices, damage batteries, and warp or melt
certain plastics.
• Do not store the phone in cold areas. When the
phone warms up to its normal operating
temperature, moisture can form inside the phone,
which may damage the phone’s electronic circuit
boards.
• Do not drop, knock or shake the phone. Rough
handling can break internal circuit boards.
26
Health and safety information
• Do not use harsh chemicals, cleaning solvents or
strong detergents to clean the phone. Wipe it with
a soft cloth slightly dampened in a mild soap-and-
water solution.
• Do not paint the phone. Paint can clog the device’s
moving parts and prevent proper operation.
• Do not put the phone in or on heating devices,
such as a microwave oven, a stove or a radiator.
The phone may explode when overheated.
• Use only the supplied or an approved replacement
antenna. Unauthorized antennas or modified
accessories may damage the phone and violate
regulations governing radio devices.
• If the phone, battery, charger or any accessory is
not working properly, take it to your nearest
qualified service facility. The personnel there will
assist you, and if necessary, arrange for service.
Acknowledging Special Precautions
and the FCC and Industry Canada
Notice
FCC Notice and Caution
• This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that may
cause undesired operation.
• This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy
and if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation.
Health and safety information
27
The phone may cause TV or radio interference if used
in close proximity to receiving equipment. The FCC
can require you to stop using the phone if such
interference cannot be eliminated.
Vehicles using liquefied petroleum gas (such as
propane or butane) must comply with the National Fire
Protection Standard (NFPA-58). For a copy of this
standard, contact the National Fire Protection
Association, One Battery march Park, Quincy, MA
02269, Attn: Publication Sales Division.
Cautions
Changes or modifications made in the radio phone, not
expressly approved by Samsung, will void the user’s
authority to operate the equipment.
Only use approved batteries, antennas and chargers.
The use of any unauthorized accessories may be
dangerous and void the phone warranty if said
accessories cause damage or a defect to the phone.
Although your phone is quite sturdy, it is a complex
piece of equipment and can be broken. Avoid
dropping, hitting, bending or sitting on it.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or
more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and
receiver.
-Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV
technician for help
28
Health and safety information
Appendix A: CERTIFICATION
INFORMATION (SAR)
THIS MODEL PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your wireless phone is a radio transmitter and receiver.
It is designed and manufactured not to exceed the
emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications
Commission of the U.S. Government. These limits are
part of comprehensive guidelines and establish
permitted levels of RF energy for the general
population. The guidelines are based on safety
standards that were developed by independent
scientific organizations through periodic and thorough
evaluation of scientific studies. The standards include
a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones
employs a unit of measurement known as the Specific
Absorption Rate (SAR). The SAR limit set by the FCC is
1.6 W/kg. SAR Tests are conducted using standard
operating positions accepted by the FCC with the
phone transmitting at its highest certified power level
in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the
actual SAR level of the phone while operating can be
well below the maximum value. This is because the
phone is designed to operate at multiple power levels
so as to use only the power required to reach the
network. In general, the closer you are to a wireless
base station antenna, the lower the power output.
Before a new model phone is available for sale to the
public, it must be tested and certified to the FCC that
it does not exceed the limit established by the FCC.
Tests are performed in positions and locations (e.g. at
the ear and worn on the body) as required
by the FCC.
The tests are performed in positions and
locations(e.g., at the ear and worn on the body) as
required by the FCC for each model.
The highest SAR values for this model phone as
reported to the FCC are:
CDMA Mode(Part 22) Head: 0.106 W/Kg.
Body-worn: 1.23 W/Kg.
PCS Mode(Part 24) Head:1.22 W/Kg.
Body-worn:1.10 W/Kg.
Health and safety information
29
For body worn operations, this model phone has been
tested and meets the FCC RF exposure guidelines
when used with a Samsung accessory designated for
this product or when used with an accessory that
contains no metal and that positions the handset a
minimum 1.5 cm from the body.
Non-compliance with the above restrictions may
result
in violation of FCC RF exposure guidelines.
SAR information on this model phone is on file with the
FCC and can be found under the Display Grant section
of http://www.fcc.gov/oet/fccid after searching on FCC
ID A3LSPHA310.
*
Appendix B: Guide to Safe and
Responsible Wireless Phone Use
Cellular Telecommunications & Internet Association
“Safety is the most important call you will ever make.”
A Guide to Safe and Responsible Wireless
Phone Use
TENS OF MILLIONS OF PEOPLE IN THE U.S. TODAY
TAKE ADVANTAGE OF THE UNIQUE COMBINATION OF
CONVENIENCE, SAFETY AND VALUE DELIVERED BY
THE WIRELESS TELEPHONE. QUITE SIMPLY, THE
WIRELESS PHONE GIVES PEOPLE THE POWERFUL
ABILITY TO COMMUNICATE BY VOICE-ALMOST
ANYWHERE, ANYTIME-WITH THE BOSS, WITH A
CLIENT, WITH THE KIDS, WITH EMERGENCY
PERSONNEL OR EVEN WITH THE POLICE. EACH YEAR,
AMERICANS MAKE BILLIONS OF CALLS FROM THEIR
WIRELESS PHONES, AND THE NUMBERS ARE RAPIDLY
GROWING.
But an important responsibility accompanies those
benefits, one that every wireless phone user must
uphold. When driving a car, driving is your first
*In the United States and Canada, the SAR limit for mobile
phones used by the public is 1.6 watts/kilogram (W/kg) aver-
aged over one gram of tissue. The standard incorporates a sub-
stantial ma gin of safety togive additional protection for the
public and to account for any variations in measurements.
30
Health and safety information
responsibility. A wireless phone can be an invaluable
tool, but good judgment must be exercised at all times
while driving a motor vehicle whether on the phone or
not.
The basic lessons are ones we all learned as
teenagers. Driving requires alertness, caution and
courtesy. It requires a heavy dose of basic common
sense-keep your head up, keep your eyes on the road,
check your mirrors frequently and watch out for other
drivers.
It requires obeying all traffic signs and signals and
staying within the speed limit. It means using seat
belts and requiring other passengers to do the same.
But with wireless phone use, driving safely means a
little more. This brochure is a call to wireless phone
users everywhere to make safety their first priority
when behind the wheel of a car. Wireless
telecommunications is keeping us in touch, simplifying
our lives, protecting us in emergencies and providing
opportunities to help others in need. When it comes to
the use of wireless phones, safety is your most
important call.
Wireless Phone “Safety Tips”
Below are safety tips to follow while driving and using
a wireless phone which should be easy to remember:
1.
Get to know your wireless phone and its features
such as speed dial and redial. Carefully read your
instruction manual and learn to take advantage of
valuable features most phones offer, including
automatic redial and memory. Also, work to
memorize the phone keypad so you can use the
speed dial function without taking your attention
off the road.
2.
When available, use a hands free device. A number
of hands free wireless phone accessories are
readily available today. Whether you choose an
installed mounted device for your wireless phone
or a speaker phone accessory, take advantage of
these devices if available to you.
3.
Position your wireless phone within easy reach.
Make sure you place your wireless phone within
easy reach and where you can grab it without
removing your eyes from the road. If you get an
Health and safety information
31
incoming call at an inconvenient time, if possible,
let your voice mail answer it for you.
4.
Suspend conversations during hazardous driving
conditions or situations. Let the person you are
speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous
weather conditions. Rain, sleet, snow and ice can
be hazardous, but so is heavy traffic. As a driver,
your first responsibility is to pay attention to the
road.
5.
Do not take notes or look up phone numbers while
driving. If you are reading an address book or
business card, or writing a “to do” list while driving
a car, you are not watching where you are going.
It’s common sense. Don’t get caught in a
dangerous situation because you are reading or
writing and not paying attention to the road or
nearby vehicles.
6.
Dial sensibly and assess the traffic; if possible,
place calls when you are not moving or before
pulling into traffic. Try to plan your calls before you
begin your trip or attempt to coincide your calls
with times you may be stopped at a stop sign, red
light or otherwise stationary. But if you need to dial
while driving, follow this simple tip-dial only a few
numbers, check the road and your mirrors, then
continue.
7.
Do not engage in stressful or emotional
conversations that may be distracting. Stressful or
emotional conversations and driving do not mix-
they are distracting and even dangerous when you
are behind the wheel of a car. Make people you are
talking with aware you are driving and if
necessary, suspend conversations which have the
potential to divert your attention from the road.
8.
Use your wireless phone to call for help. Your
wireless phone is one of the greatest tools you can
own to protect yourself and your family in
dangerous situations-with your phone at your side,
help is only three numbers away. Dial 9-1-1 or
other local emergency number in the case of fire,
traffic accident, road hazard or medical
emergency. Remember, it is a free call on your
wireless phone!
32
Health and safety information
9.
Use your wireless phone to help others in
emergencies. Your wireless phone provides you a
perfect opportunity to be a “Good Samaritan” in
your community. If you see an auto accident,
crime in progress or other serious emergency
where lives are in danger, call 9-1-1 or other local
emergency number, as you would want others to
do for you.
10.
Call roadside assistance or a special wireless non
emergency assistance number when necessary.
Certain situations you encounter while driving may
require attention, but are not urgent enough to
merit a call for emergency services. But you still
can use your wireless phone to lend a hand. If you
see a broken-down vehicle posing no serious
hazard, a broken traffic signal, a minor traffic
accident where no one appears injured or a vehicle
you know to be stolen, call roadside assistance or
other special non-emergency wireless number.
Careless, distracted individuals and people driving
irresponsibly represent a hazard to everyone on
the road. Since 1984, the Cellular
Telecommunications Industry Association and the
wireless industry have conducted educational
outreach to inform wireless phone users of their
responsibilities as safe drivers and good citizens.
As we approach a new century, more and more of
us will take advantage of the benefits of wireless
telephones.
And, as we take to the roads, we all have a
responsibility to drive safely.
“The wireless industry reminds you to use your phone
safely when driving.”
Cellular Telecommunications & Internet Association
For more information, please call 1-888-901-SAFE.
For updates: http://www.wow-com.com/consumer/
issues/driving/articles.cfm?ID =85
Health and safety information
33
Appendix C: Consumer Update on
Wireless Phones
U.S. Food and Drug Administration
1.
What kinds of phones are the subject of this
update?
The term wireless phone refers here to hand-held
wireless phones with built-in antennas, often called
cell, mobile, or PCS phones. These types of wireless
phones can expose the user to measurable radio
frequency energy (RF) because of the short distance
between the phone and the user s head. These RF
exposures are limited by Federal Communications
Commission safety guidelines that were developed
with the advice of FDA and other federal health and
safety agencies. When the phone is located at greater
distances from the user, the exposure to RF is
drastically lower because a person’s RF exposure
decreases rapidly with increasing distance from the
source. The so-called “cordless phones,” which have a
base unit connected to the telephone wiring in a
house, typically operate at far lower power levels, and
thus produce RF exposures well within the FCC’s
compliance limits.
2.
Do wireless phones pose a health hazard?
The available scientific evidence does not show that
any health problems are associated with using
wireless phones. There is no proof, however, that
wireless phones are absolutely safe. Wireless phones
emit low levels of radio frequency energy (RF) in the
microwave range while being used. They also emit
very low levels of RF when in the stand-by mode.
Whereas high levels of RF can produce health effects
(by heating tissue), exposure to low level RF that does
not produce heating effects causes no known adverse
health effects. Many studies of low level RF exposures
have not found any biological effects. Some studies
have suggested that some biological effects may
occur, but such findings have not been confirmed by
additional research. In some cases, other researchers
have had difficulty in reproducing those studies, or in
determining the reasons for inconsistent results.
34
Health and safety information
3.
What is FDA’s role concerning the safety of wireless
phones?
Under the law, FDA does not review the safety of
radiation emitting consumer products such as wireless
phones before they can be sold, as it does with new
drugs or medical devices. However, the agency has
authority to take action if wireless phones are shown
to emit radio frequency energy (RF) at a level that is
hazardous to the user. In such a case, FDA could
require the manufacturers of wireless phones to notify
users of the health hazard and to repair, replace or
recall the phones so that the hazard no longer exists.
Although the existing scientific data do not justify FDA
regulatory actions, FDA has urged the wireless phone
industry to take a number of steps, including the
following:
• Support needed research into possible biological
effects of RF of the type emitted by wireless
phones;
• Design wireless phones in a way that minimizes
any RF exposure to the user that is not necessary
for device function; and
• Cooperate in providing users of wireless phones
with the best possible information on possible
effects of wireless phone use on human health
FDA belongs to an interagency working group of the
federal agencies that have responsibility for different
aspects of RF safety to ensure coordinated efforts at
the federal level. The following agencies belong to this
working group:
• National Institute for Occupational Safety and
Health
• Environmental Protection Agency Federal
Communications Commission
• Occupational Safety and Health Administration
• National Telecommunications and Information
Administration
• The National Institutes of Health participates in
some interagency working group activities, as well.
FDA shares regulatory responsibilities for wireless
phones with the Federal Communications Commission
(FCC). All phones that are sold in the United States
must comply with FCC safety guidelines that limit RF
Health and safety information
35
exposure. FCC relies on FDA and other health agencies
for safety questions about wireless phones.
FCC also regulates the base stations that the wireless
phone networks rely upon. While these base stations
operate at higher power than do the wireless phones
themselves, the RF exposures that people get from
these base stations are typically thousands of times
lower than those they can get from wireless phones.
Base stations are thus not the primary subject of the
safety questions discussed in this document.
4.
What is FDA doing to find out more about the
possible health effects of wireless phone RF?
FDA is working with the U.S. National Toxicology
Program and with groups of investigators around the
world to ensure that high priority animal studies are
conducted to address important questions about the
effects of exposure to radio frequency energy (RF).
FDA has been a leading participant in the World Health
Organization International Electromagnetic Fields
(EMF) Project since its inception in 1996. An influential
result of this work has been the development of a
detailed agenda of research needs that has driven the
establishment of new research programs around the
world. The Project has also helped develop a series of
public information documents on EMF issues.
FDA and the Cellular Telecommunications & Internet
Association (CTIA) have a formal Cooperative
Research and Development Agreement (CRADA) to do
research on wireless phone safety. FDA provides the
scientific oversight, obtaining input from experts in
government, industry, and academic organizations.
CTIA-funded research is conducted through contracts
to independent investigators. The initial research will
include both laboratory studies and studies of wireless
phone users. The CRADA will also include a broad
assessment of additional research needs in the
context of the latest research developments around
the world.
36
Health and safety information
5.
What steps can I take to reduce my exposure to
radio frequency energy from my wireless phone?
If there is a risk from these products—and at this point
we do not know that there is—it is probably very
small. But if you are concerned about avoiding even
potential risks, you can take a few simple steps to
minimize your exposure to radio frequency energy
(RF). Since time is a key factor in how much exposure
a person receives, reducing the amount of time spent
using a wireless phone will reduce RF exposure.
If you must conduct extended conversations by
wireless phone every day, you could place more
distance between your body and the source of the RF,
since the exposure level drops off dramatically with
distance. For example, you could use a headset and
carry the wireless phone away from your body or use a
wireless phone connected to a remote antenna
Again, the scientific data do not demonstrate that
wireless phones are harmful. But if you are concerned
about the RF exposure from these products, you can
use measures like those described above to reduce
your RF exposure from wireless phone use.
6.
What about children using wireless phones?
The scientific evidence does not show a danger to
users of wireless phones, including children and
teenagers. If you want to take steps to lower exposure
to radio frequency energy (RF), the measures
described above would apply to children and
teenagers using wireless phones. Reducing the time of
wireless phone use and increasing the distance
between the user and the RF source will reduce RF
exposure.
Some groups sponsored by other national
governments have advised that children be
discouraged from using wireless phones at all. For
example, the government in the United Kingdom
distributed leaflets containing such a recommendation
in December 2000. They noted that no evidence exists
that using a wireless phone causes brain tumors or
other ill effects. Their recommendation to limit
wireless phone use by children was strictly
precautionary; it was not based on scientific evidence
that any health hazard exists.
Health and safety information
37
7.
Do hands-free kits for wireless phones reduce risks
from exposure to RF emissions?
Since there are no known risks from exposure to RF
emissions from wireless phones, there is no reason to
believe that hands-free kits reduce risks. Hands-free
kits can be used with wireless phones for convenience
and comfort. These systems reduce the absorption of
RF energy in the head because the phone, which is the
source of the RF emissions, will not be placed against
the head. On the other hand, if the phone is mounted
against the waist or other part of the body during use,
then that part of the body will absorb more RF energy.
Wireless phones marketed in the U.S. are required to
meet safety requirements regardless of whether they
are used against the head or against the body. Either
configuration should result in compliance with the
safety limit.
Do wireless phone accessories that claim to shield the
head from RF radiation work?
Since there are no known risks from exposure to RF
emissions from wireless phones, there is no reason to
believe that accessories that claim to shield the head
from those emissions reduce risks. Some products
that claim to shield the user from RF absorption use
special phone cases, while others involve nothing
more than a metallic accessory attached to the phone.
Studies have shown that these products generally do
not work as advertised. Unlike “hand-free” kits, these
so-called “shields” may interfere with proper operation
of the phone. The phone may be forced to boost its
power to compensate, leading to an increase in RF
absorption. In February 2002, the Federal trade
Commission (FTC) charged two companies that sold
devices that claimed to protect wireless phone users
from radiation with making false and unsubstantiated
claims. According to FTC, these defendants lacked a
reasonable basis to substantiate their claim.
8.
What about wireless phone interference with
medical equipment?
38
Health and safety information
Radio frequency energy (RF) from wireless phones can
interact with some electronic devices. For this reason,
FDA helped develop a detailed test method to measure
electromagnetic interference (EMI) of implanted
cardiac pacemakers and defibrillators from wireless
telephones. This test method is now part of a standard
sponsored by the Association for the Advancement of
Medical instrumentation (AAMI). The final draft, a joint
effort by FDA, medical device manufacturers, and
many other groups, was completed in late 2000. This
standard will allow manufacturers to ensure that
cardiac pacemakers and defibrillators are safe from
wireless phone EMI.
FDA has tested hearing aids for interference from
handheld wireless phones and helped develop a
voluntary standard sponsored by the Institute of
Electrical and Electronic Engineers (IEEE). This
standard specifies test methods and performance
requirements for hearing aids and wireless phones so
that no interference occurs when a person uses a
compatible phone and a compatible hearing aid at the
same time. This standard was approved by the IEEE in
2000.
FDA continues to monitor the use of wireless phones
for possible interactions with other medical devices.
Should harmful interference be found to occur, FDA
will conduct testing to assess the interference and
work to resolve the problem.
9.
What are the results of the research done already?
The research done thus far has produced conflicting
results, and many studies have suffered from flaws in
their research methods. Animal experiments
investigating the effects of radio frequency energy
(RF) exposures characteristic of wireless phones have
yielded conflicting results that often cannot be
repeated in other laboratories. A few animal studies,
however, have suggested that low levels of RF could
accelerate the development of cancer in laboratory
animals. However, many of the studies that showed
increased tumor development used animals that had
been genetically engineered or treated with cancer
causing chemicals so as to be pre-disposed to develop
cancer in the absence of RF exposure. Other studies
Health and safety information
39
exposed the animals to RF for up to 22 hours per day.
These conditions are not similar to the conditions
under which people use wireless phones, so we don’t
know with certainty what the results of such studies
mean for human health.
Three large epidemiology studies have been published
since December 2000. Between them, the studies
investigated any possible association between the use
of wireless phones and primary brain cancer, gioma,
meningioma, or acoustic neuroma, tumors of the brain
or salivary gland, leukemia, or other cancers. None of
the studies demonstrated the existence of any harmful
health effects from wireless phone RF exposures.
However, none of the studies can answer questions
about long-term exposures, since the average period
of phone use in these studies was around three years.
10.
What research is needed to decide whether RF
exposure from wireless phones poses a health
risk?
A combination of laboratory studies and
epidemiological studies of people actually using
wireless phones would provide some of the data that
are needed. Lifetime animal exposure studies could be
completed in a few years. However, very large
numbers of animals would be needed to provide
reliable proof of a cancer promoting effect if one
exists. Epidemiological studies can provide data that is
directly applicable to human populations, but 10 or
more years follow-up may be needed to provide
answers about some health effects, such as cancer.
This is because the interval between the time of
exposure to a cancer-causing agent and the time
tumors develop - if they do - may be many, many
years. The interpretation of epidemiological studies is
hampered by difficulties in measuring actual RF
exposure during day-to-day use of wireless phones.
Many factors affect this measurement, such as the
angle at which the phone is held, or which model of
phone is used.
11.
Which other federal agencies have responsibilities
related to potential RF health effects?
Additional information on the safety of RF exposures
from various sources can be obtained from the
following organizations.
FCC RF Safety Program:
http://www.fcc.gov/oet/rfsafety/
40
Health and safety information
Environmental Protection Agency (EPA):
http://www.epa.gov/radiation/
Occupational Safety and Health Administration’s
(OSHA):
http://www.osha-slc.gov/SLTC/
radiofrequencyradiation/index.html
National Institute for Occupational Safety and Health
(NIOSH):
http://www.cdc.gov/niosh/emfpg.html
World health Organization (WHO):
http://www.who.int/peh-emf/
International Commission on Non-Ionizing Radiation
Protection:
http://www.icnirp.de
National Radiation Protection Board (UK):
http://www.nrpb.org.uk
Updated 4/3/2002: US Food and Drug Administration
http://www.fda.gov/cellphones
Hearing Aid Compatibility with Mobile
Phones
When some mobile phones are used near some
hearing devices (hearing aids and cochlear implants),
users may detect a buzzing, humming, or whining
noise. Some hearing devices are more immune than
others to this interference noise, and phones also vary
in the amount of interference they generate.
The wireless telephone industry has developed ratings
for some of their mobile phones, to assist hearing
device users in finding phones that may be compatible
with their hearing devices. Not all phones have been
rated. Phones that are rated have the rating on their
box or a label on the box.
The ratings are not guarantees. Results will vary
depending on the user’s hearing device and hearing
loss. If your hearing device happens to be vulnerable
to interference, you may not be able to use a rated
phone successfully. Trying out the phone with your
hearing device is the best way to evaluate it for your
personal needs.
Health and safety information
41
M-Ratings: Phones rated M3 or M4 meet FCC
requirements and are likely to generate less
interference to hearing devices than phones that are
not labeled. M4 is the better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC
requirements and are likely to be more usable with a
hearing device’s telecoil (“T Switch” or “Telephone
Switch”) than unrated phones. T4 is the better/higher
of the two ratings. (Note that not all hearing devices
have telecoils in them.)
Hearing devices may also be measured for immunity
to this type of interference. Your hearing device
manufacturer or hearing health professional may help
you find results for your hearing device. The more
immune your hearing aid is, the less likely you are
to
experience interference noise from mobile phones.
STANDARD LIMITED WARRANTY
What is Covered and For How Long?
SAMSUNG
TELECOMMUNICATIONS AMERICA, L.P. (SAMSUNG)
warrants to the original purchaser ("Purchaser") that
SAMSUNG’s Phones and accessories ("Products") are
free from defects in material and workmanship under
normal use and service for the period commencing
upon the date of purchase and continuing for the
following specified period of time after that date:
Phone 1 Year
Batteries 1 Year
Other Phone Accessories 1 Year
What is Not Covered?
This Limited Warranty is
conditioned upon proper use of Product by Purchaser.
This Limited Warranty does not cover: (a) defects or
damage resulting from accident, misuse, abuse,
neglect, unusual physical, electrical or
electromechanical stress, or modification of any part
of Product, including antenna, or cosmetic damage;
42
Health and safety information
(b) equipment that has the serial number removed or
made illegible; (c) any plastic surfaces or other
externally exposed parts that are scratched or
damaged due to normal use; (d) malfunctions
resulting from the use of Product in conjunction with
accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG;
(e) defects or damage from improper testing,
operation, maintenance, installation, or adjustment;
(f) installation, maintenance, and service of Product,
or (g) Product used or purchased outside the United
States or Canada.
This Limited Warranty covers batteries only if battery
capacity falls below 80% of rated capacity or the
battery leaks, and this Limited Warranty does not
cover any battery if (i) the battery has been charged
by a battery charger not specified or approved by
SAMSUNG for charging the battery, (ii) any of the
seals on the battery are broken or show evidence of
tampering, or (iii) the battery has been used in
equipment other than the SAMSUNG phone for which
it is specified.
What are SAMSUNG’s Obligations?
During the
applicable warranty period, SAMSUNG will repair or
replace, at SAMSUNG’s sole option, without charge to
Purchaser, any defective component part of Product.
To obtain service under this Limited Warranty,
Purchaser must return Product to an authorized phone
service facility in an adequate container for shipping,
accompanied by Purchaser’s sales receipt or
comparable substitute proof of sale showing the date
of purchase, the serial number of Product and the
sellers’ name and address. To obtain assistance on
where to deliver the Product, call Samsung Customer
Care at 1-888-987-4357. Upon receipt, SAMSUNG will
promptly repair or replace the defective Product.
SAMSUNG may, at SAMSUNG’s sole option, use
rebuilt, reconditioned, or new parts or components
when repairing any Product or replace Product with a
rebuilt, reconditioned or new Product. All other
repaired/replaced Product will be warranted for a
period equal to the remainder of the original Limited
Warranty on the original Product or for 90 days,
whichever is longer. All replaced parts, components,
Health and safety information
43
boards and equipment shall become the property of
SAMSUNG.
If SAMSUNG determines that any Product is not
covered by this Limited Warranty, Purchaser must pay
all parts, shipping, and labor charges for the repair or
return of such Product.
What Are the Limits On SAMSUNG’s Liability?
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY
CONTAINED HEREIN, PURCHASER TAKES THE
PRODUCT “AS IS,” AND SAMSUNG MAKES NO
WARRANTY OR REPRESENTATION AND THERE ARE NO
CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR
OTHERWISE, OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT NOT
LIMITED TO:
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FITNESS FOR ANY PARTICULAR PURPOSE OR USE;
WARRANTIES OF TITLE OR NON-INFRINGEMENT;
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THE PRODUCT;
THE WORKMANSHIP OF THE PRODUCT OR THE
COMPONENTS CONTAINED THEREIN; OR
COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION
OR CONTRACT PERTAINING THERETO.
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SHALL BE CONSTRUED TO CREATE AN EXPRESS
WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT. ALL IMPLIED
WARRANTIES AND CONDITIONS THAT MAY ARISE BY
OPERATION OF LAW, INCLUDING IF APPLICABLE THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY
LIMITED TO THE SAME DURATION OF TIME AS THE
EXPRESS WRITTEN WARRANTY STATED HEREIN.
SOME STATES/PROVINCES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY
TO YOU. IN ADDITION, SAMSUNG SHALL NOT BE
LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING
FROM THE PURCHASE, USE, OR MISUSE OF, OR
INABILITY TO USE THE PRODUCT OR ARISING
44
Health and safety information
DIRECTLY OR INDIRECTLY FROM THE USE OR LOSS
OF USE OF THE PRODUCT OR FROM THE BREACH OF
THE EXPRESS WARRANTY, INCLUDING INCIDENTAL,
SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES,
OR LOSS OF ANTICIPATED PROFITS OR BENEFITS, OR
FOR DAMAGES ARISING FROM ANY TORT (INCLUDING
NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT
COMMITTED BY SAMSUNG, ITS AGENTS OR
EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR
FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY
ANY OTHER PARTY. SOME STATES/PROVINCES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE/PROVINCE TO
PROVINCE.
THIS LIMITED WARRANTY SHALL NOT
EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THIS PRODUCT AND STATES
PURCHASER’S EXCLUSIVE REMEDY. IF ANY PORTION
OF THIS LIMITED WARRANTY IS HELD ILLEGAL OR
UNENFORCEABLE BY REASON OF ANY LAW, SUCH
PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL
NOT AFFECT THE ENFORCEABILITY FOR THE
REMAINDER OF THIS LIMITED WARRANTY WHICH
PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS
BE CONSTRUED TO BE LIMITED BY ITS TERMS OR AS
LIMITED AS THE LAW PERMITS.
THE PARTIES UNDERSTAND THAT THE PURCHASER
MAY USE THIRD-PARTY SOFTWARE OR EQUIPMENT IN
CONJUNCTION WITH THE PRODUCT. SAMSUNG
MAKES NO WARRANTIES OR REPRESENTATIONS AND
THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, AS TO THE QUALITY,
CAPABILITIES, OPERATIONS, PERFORMANCE OR
SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR
EQUIPMENT, WHETHER SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE
PRODUCT DISTRIBUTED BY SAMSUNG OR
OTHERWISE, INCLUDING THE ABILITY TO INTEGRATE
ANY SUCH SOFTWARE OR EQUIPMENT WITH THE
PRODUCT.
Health and safety information
45
THE QUALITY, CAPABILITIES, OPERATIONS,
PERFORMANCE AND SUITABILITY OF ANY SUCH
THIRD-PARTY SOFTWARE OR EQUIPMENT LIE SOLELY
WITH THE PURCHASER AND THE DIRECT VENDOR,
OWNER OR SUPPLIER OF SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT, AS THE CASE MAY BE.
This Limited Warranty allocates risk of Product failure
between Purchaser and SAMSUNG, and SAMSUNG’s
Product pricing reflects this allocation of risk and the
limitations of liability contained in this Limited
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dealers of SAMSUNG are not authorized to make
modifications to this Limited Warranty, or make
additional warranties binding on SAMSUNG.
Accordingly, additional statements such as dealer
advertising or presentation, whether oral or written,
do not constitute warranties by SAMSUNG and should
not be relied upon.
GH68-08136A
Hearing Aid Compatibility with Mobile Phones
When some mobile phones are used near some hearing devices (hearing aids and
cochlear implants), users may detect a buzzing, humming, or whining noise. Some
hearing devices are more immune than others to this interference noise, and phones
also vary in the amount of interference they generate.
The wireless telephone industry has developed ratings for some of their mobile
phones, to assist hearing device users in finding phones that may be compatible
with their hearing devices. Not all phones have been rated. Phones that are rated
have the rating on their box or a label on the box.
The ratings are not guarantees. Results will vary depending on the user’s hearing
device and hearing loss. If your hearing device happens to be vulnerable to interfer-
ence, you may not be able to use a rated phone successfully. Trying out the phone
with your hearing device is the best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to gener-
ate less interference to hearing devices than phones that are not labeled. M4 is the
better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more
usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than
unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing
devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference. Your
hearing device manufacturer or hearing health professional may help you find results
for your hearing device. The more immune your hearing aid is, the less likely you are
to experience interference noise from mobile phones.