Samsung Electronics Co SPHN290 Tri-Mode Dual-Band Analog/ PCS Phone (AMPS/CDMA) User Manual
Samsung Electronics Co Ltd Tri-Mode Dual-Band Analog/ PCS Phone (AMPS/CDMA) Users Manual
Users Manual
Sprint PCS®
The clear alternative to cellular.SM
SPH-N290
Copyright © 2003 Sprint Spectrum L.P. All rights reserved. No reproduction in
whole or in part without prior written approval. Sprint, Sprint PCS, Sprint PCS
Phone, Sprint PCS Wireless Web, Sprint PCS Wireless Web Mail, Sprint PCS
Wireless Web Short Mail and the diamond logo are trademarks of Sprint Communications
Company L.P. All other trademarks are property of their respective
owners.
Welcome to Sprint PCS
Sprint PCS built the largest all-digital, all-PCS nationwide network
from the ground up for clearer calls, reaching more than 230
million people. We built our network to give you what we believe
you really want from a wireless phone: clear sound, private
conversations and time-saving features.
And Sprint Personal Communications Services® can do something
even more far-reaching – simplify your life. Our advanced
technology is designed to grow with your communications needs
so that one day you’ll be able to rely entirely on your Sprint PCS
PhoneTM to stay connected.
This guide will introduce you to our technology and your new
Sprint PCS Phone through simple, easy-to-follow instructions.
Since you’re probably anxious to start using your phone, we
encourage you to immediately flip to Section One – Getting Started
With Sprint PCS Service. This section provides all the information
you need to quickly activate your phone, set up your voicemail and
much more. It also contains information on how to contact Sprint
PCS should you have questions about service, want to purchase
additional products or services, or just check your account balance.
Thank you for choosing Sprint PCS.
Table of Contents
Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . .6
Turning Your Phone ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Understanding This User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Getting to Know Your Sprint PCS Phone . . . . . . . . . . . . . . . . . . . . . . . .10
Highlights and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Closed View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Command Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Display Screen Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using and Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Understanding How Roaming Works . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting an Alert When Roam Charges Apply (Call Guard) . . . . . . . . . 15
Setting Ringer for Roaming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Silencing the Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Call Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Incoming Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Forwarding Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Navigating Through Menus and Entering Text . . . . . . . . . . . . . . . . . . .24
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Working Within the Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Entering Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Viewing Call History (Incoming, Outgoing and Missed) . . . . . . . . . . . 29
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using Your Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Adding a New Entry to Internal Phone Book . . . . . . . . . . . . . . . . . . . . . 31
Finding Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Internal Phone Book Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Adding a Phone Number to an Existing Entry . . . . . . . . . . . . . . . . . . . . 33
My Sprint PCS Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Planner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
How to Access the Planner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Today . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Task List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Set Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Countdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Uging Sprint PCS Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Genaral Message Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . .. . . 41
New Message Message Setup . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . 41
Using Canned Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Sending Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . 43
Reading Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . 44
To reply to Message . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . 44
Forwarding Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Erasing one or all Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . .45
Managing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Knowing When You Have Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Message Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using the Voice Services of Your Sprint PCS Phone . . . . . . . . . . . . . .47
Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Changing Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Setting Call Answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Setting The Language Your Phon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Viewing Phone Information. . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . 55
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Selecting Your Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
How To Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Knowing Performance and Safety Guidelines . . . . . . . . . . . . . . . . . .59
Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . . 59
Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . . . . 60
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Acknowledging Special Precautions and the FCC Notice . . . . . . . . . 62
Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
User Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Terms and Conditions & Warranty Information . . . . . . . . . . . . . . . . .64
Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
1
Getting Started With Sprint PCS
Service
In This Section
.Turning Your Phone ON and OFF
.Getting Started With Sprint PCS Service
.Setting Up Your Voicemail
.Getting Help
.Understanding This User Guide
This section walks you through the step-by-step basics of
setting up service for your Sprint PCS phone, including
unlocking and activating your phone, setting up your voicemail
and how to contact Sprint PCS for assistance.
Once you have completed this section, you’re ready to explore the
advanced features of your new phone.
Turning Your Phone ON and OFF
Turning Your Phone ON
To turn your phone on, press <End> for approximately two
seconds.
Once your phone is ON, it displays “Looking for Service (??)”
indicating that your phone is searching for a signal. When your
phone finds a signal, it automatically enters Standby mode – the
phone’s idle state. At this point, you are ready to begin making
and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, the Power Save mode is automatically activated.
When a signal is found, your phone automatically returns to
Standby mode.
In the Power Save mode, your phone searches for a signal
periodically without your intervention. You can also initiate a
search for Sprint PCS service by pressing any key (when your
phone is turned ON).
Tip:
The Power Save mode helps to conserve your battery power when
you are in an area where there is no signal.
Turning Your Phone OFF
Press <End> for two seconds.
Your screen remains blank while your phone is off.
Getting Started With Sprint PCS Service
Determine If Your Phone Is Already Activated
If you received your phone in the mail or purchased it at a
Sprint® Store, it probably has been activated. All you need to do
is unlock your phone.
If your phone is not activated, please refer to your Start Here Brochure
for easy step-by-step instructions.
Getting Started 1
Unlocking Your Phone
Follow these steps to unlock your phone:
1. Press and hold <End> to turn the phone on.
2. Press <Menu>.
3. Enter your four-digit lock code. For security purposes, the
code is not visible as you type.
Tip:
If you can’t recall your lock code, try using the last four digits of either
your Social Security number or Sprint PCS Phone Number, or try 0000. If
none of these work, call Sprint PCS Customer Care at 1-888-211-4PCS
(4727).
Activating Your Phone
To activate your phone, follow the directions in the Start Here
Brochure that was included with your phone. Or visit
http://activate.sprintpcs.com and activate your phone online.
Setting Up Your Voicemail
(Pls cfm the procedure!!! )
All unanswered calls to your Sprint PCS phone are
automatically transferred to voicemail, even if your phone is in
use or turned off. Therefore, you will want to set up your Sprint
PCS voicemail box and personal greeting as soon as your Sprint
PCS phone is activated.
To set up voicemail:
1. Press and hold <OK> and Press <2> for Inbox
and Press <1> for Voicemail.
2. Follow the system prompts to create your pass code, record
your greeting, record your name announcement and choose
whether to activate One-Touch Message Access (a feature
that lets you press one key to access messages and bypasses
the need for you to enter your pass code).
Note:
The voicemail setup process may vary in certain affiliate areas.
Getting Help
(All info correct???? )
Visit Our Web Site
Stop by www.sprintpcs.com to get up-to-date information on
Sprint PCS. You can also:
.Review coverage maps
.Learn how to use voicemail
.Access your account information
.Purchase accessories
.Add additional options to your service plan
.Check out frequently asked questions
.And much more
Sprint PCS Customer Care
Sprint PCS Customer Advocates are available to assist you 24
hours a day, seven days a week. Simply dial 1-888-211-4PCS
(4727) from any phone or press <*> <2> <Talk> from your
activated Sprint PCS phone while on the Sprint PCS Nationwide
Network.
Tip:
If you need to reach Sprint PCS Customer Care while you are off the
Sprint PCS Network, dial 1-888-211-4PCS (4727).
Once you dial Sprint PCS Customer Care, you can access a
number of helpful account services through our automated
Customer Care line. By following the voice prompts, you’ll be
able to learn more about Sprint PCS Products and Services, get
Sprint PCS coverage by zip code or request a copy of your
invoice.
Tip:
If you have a question regarding the operation of your Sprint PCS
phone, dial 1-888-211-4PCS (4727) from another phone so you can use your
Sprint PCS phone while speaking with Customer Care.
When you call Sprint PCS Customer Care to get help, you may
need to tell your phone’s version. Your phone can give you
information about the version.
To view the phone’s version:
1. From Standby mode, press <Menu> for the Main menu.
2. Press for <7> <6> Version. You can see the phone’s software and hardware version.
3. Aft er viewing, press or to return to the previous screen.
Receiving Automated Billing Information
For your convenience, your phone gives you free access to
billing information on your Sprint PCS account. This
information includes balance due, payment received, billing
cycle and the amount of minutes used since your last billing
cycle. Follow these steps to access this information:
1. Press <*> <4> <Talk>.
2. Follow the voice prompts to receive the information you want.
Note:
This service may not be available in all affiliate markets.
Sprint PCS Directory Assistance
Sprint PCS Directory Assistance provides a variety of services,
including residential, business and government listings;
assistance with local or long-distance calls; movie listings; hotel,
restaurant and shopping information and major local event
information. There is a per call charge and you will be billed for
airtime.
.Press <4> <1> <1> <Talk>.
Sprint PCS Operator Services
Sprint PCS Operator Services can provide assistance in placing
collect calls or calls billed to a local telephone calling card or a
third party.
.Press <0> <Talk>.
Note:
Sprint PCS Operator Services may not be available in all affiliate markets.
Understanding This User Guide
This user guide introduces you to our technology and all the
advantages of your new Sprint PCS phone through easy-to-follow
instructions.
.Sections break down categories of information to
progressively take you all the way from learning the basics
to using the most advanced phone features.
.Tips highlight special shortcuts and timely reminders to help
you make the most of your new phone.
.The Index helps you find specific information quickly.
We know that your time is valuable and that’s why we’ve
designed this guide to be used in a building block format or in
stand-alone sections. You’ll get the most out of your phone if
you read each section. However, if you’d like to get right to a
specific feature, you’ll be able to locate the specific section using
the colored tabs. Follow the instructions in that section and
you’ll be ready to use your phone in no time.
Your Phone 2
2
Getting to Know Your Sprint PCS
Phone
In This Section
.Highlights and Features
.Closed View of Your Phone
.Front View of Your Phone
.Command Keys
.Display Screen Icons
.Using and Charging the Battery
Your Sprint PCS phone is packed with features that simplify
your life and expand your ability to stay connected to the
people and information that are important to you. We know that
you’re anxious to start using it, so this section will give you a quick
introduction to your new phone. The easy-to-follow instructions
will guide you through the basics of the most common features of
your phone and you’ll be on your way to using it in no time.
Don’t forget the other chapters in this guide. They’re filled with
information about the capabilities and benefits of your new Sprint
PCS phone. They include detailed step-by-step instructions that
familiarize you with all the features and explain how to customize
your phone to meet your specific needs.
Highlights and Features
Congratulations on the purchase of your phone (SPH-N290).
This phone is lightweight, easy-to-use, reliable, and offers many
significant features:
.Dual-band capability provides access to other PCS CDMA
and analog cellular networks where Sprint PCS has
implemented roaming agreements. For further information
see "Understanding How Roaming Works".
Sprint PCS Messaging provides quick and convenient text messaging
capabilities. For further information see "Using Sprint PCS Messaging ".
With Sprint PCS Messaging, you can use a person’s Sprint PCS Phone
Number to send instant text messages from your Sprint PCS Phone to
their Sprint PCS Phone – and they can send messages to you.
.Sprint PCS Voice CommandSM lets you dial phone numbers
by speaking someone’s name or the digits in their phone
number. For further information see "Using Sprint PCS Voice
Command".
.User friendly, menu driven access to features and options.
.The phone’s “flip” cover can be set to answer an incoming
call when opened.
.The backlit display screen makes it effortless to read the
display in low light environments and at night.
. An Internal Phone Book with 250 number capacity.
. There are several methods of calling numbers previously
stored in the Internal Phone Book.
.A Planner function allows the scheduling of events, the
ability to create “To Do Lists”, set timers and alarms.
.Voice activated dialing with 10 locations.
.T9 predictive text entry for simplicity in entering names and
events into both the Internal Phone Book and Planner.
.Vibrate mode announces incoming calls and messages
without disturbing people around you.
.A choice of melodies can be used instead of ringer types.
Closed View of Your Phone
Front View of Your Phone
Getting to Kno
Command Keys
<Menu> Displays the first page of the Main menu options on
your phone. Press the key again to display the next
page.
<Navigation> This key is referred to in this User Guide as
“Navigation key.” Surroundings this key are arrows
pointing up/ down/ left/ right. While in a menu, press
the navigation key up, down, left or right to scroll
through the list and menus. Pressing this key in when
navigating through menus accepts the highlighted
choice in the menus.
The navigation keys also provide a shortcut to predefined functions from Standby mode.
If you press <Navigation_Up> on Stanby mode,
You can access to Find Name. And you can fine the phone number as name.
If you press <Navigation_Down> on Stanby mode,
You can access to Memo Pad. And you add, edit, erase, read the memo.
If you press <Navigation_Left> on Stanby mode,
You can access to Today. And you can check up your schedule for today.
If you press <Navigation_Right> on Stanby mode,
You can access to Call History. And you can see the your call history.
<Talk> Place or receive a call. In Standby mode, press the key
once to enter the Outgoing call log. If you press and
hold the key down you will initiate Voice Dial.(???)
<Back> Deletes characters from the display. When in a menu,
press to return to the previous menu.
<End> Ends a call. Press and hold this key to turn your phone
On or Off. When in a menu, it returns the phone to
Standby mode and cancels your input.
<0>~<9> Use these keys to enter numbers, letters, and characters.
<Up> <Down> (On the left side of your phone) Adjust the ringer
volume in Standby mode (with the flip open). Adjust the voice
volume during a call. In a menu, scroll up or down to navigate
through the menu options.
Display Screen Icons
The following icons may appear at the top of your phone screen.
.shows your current signal strength. The more lines you have,
the stronger your signal.
.indicates your phone cannot find a signal.
. indicates a call is in progress.
indicates you are “roaming” on the Sprint PCS Nationwide Network
..indicates your phone is “location” on.
. indicates your phone is “location” off.
. indicates you have set an alarm to ring at a specified time.
. indicates your phone is in Vibrate mode.
. indicates you have voicemail messages waiting.
indicates you have text, numeric pages, or Sprint PCS messages waiting.
. shows your current battery charge strength. The more
black bars you see, the greater the charge.
indicates your phone is in silent mode.
Your Phone 2
Using and Charging the Battery
Battery Capacity
Your Sprint PCS phone is equipped with a Lithium Ion (LiIon)
battery. It allows you to recharge your battery before it is fully
drained. The battery provides approximately 2.9 hours of
continuous digital talk time (1 hour in analog) or approximately
168 hours of continuous digital standby time (15 hours in
analog).
Approximately five minutes before the battery charge level gets
too low to operate the phone, the battery sensor will let you
know by blinking an empty battery icon ( ), sounding an
audible alert and displaying a warning message. If you continue
to operate the phone without charging, the phone will turn off
automatically (after a three to five minute delay). If this
happens, your call will end.
Note: Long backlight settings, searching for service, vibrate mode and
Browser use affect the battery’s talk and standby times.
Tip: Be sure to charge your phone’s battery and watch your indicator to
ensure your levels are okay.
Installing the Battery
Your Sprint PCS phone comes with a LiIon battery. Follow these
steps to install it:
1. Place the battery on the back of the phone with the top of the
battery about 1/4 inch to 1/2 inch from the battery latch.
2. Gently push the battery toward the top of the phone until it
snaps into place.
Removing the Battery
To remove your battery for charging or for another reason, follow these easy steps:
1. Make sure the power is off by pressing and holding <End> so
you don’t lose any stored numbers or messages.
2. Press the battery release latch and slide the battery away from the latch.
3. Lift the battery away from the phone.
Charging the Battery
Your Sprint PCS phone comes with a rechargeable battery. You
should charge the battery as soon as possible so you can begin
using your phone.
Keeping track of your battery’s charge is important. For a quick
check of your phone’s battery level, glance at the battery charge
indicator located in the upper-right corner of your phone’s display screen.
If the battery charge gets too low, the battery icon ( ) blinks and the phone
sounds a warning tone.
Always use a Sprint PCS-approved desktop charger, travel
charger or cigarette lighter adapter to charge your battery.
Warning! Using the wrong battery charger could cause damage to your
phone and void the warranty.
Using the Travel Adapter
Plug the connector of the supplied travel adapter into the serial
connector at the bottom of your phone, and then into the AC
wall outlet.
When the travel adapter is plugged in and charging the phone,
the phone displays a charging light and the battery icon starts to
blink. The phone can still be used while it is plugged into the
travel adapter, but this will cause the phone to charge more
slowly. To quickly charge the phone, turn the power off.
Using the Dual-Slot Desktop Charger
You can purchase an optional dual-slot desktop charger from the
local Sprint PCS Centers.
To use the desktop charger:
1. Plug the desktop charger’s power cord into a wall outlet.
2. Insert the phone (with the battery installed) into the front
slot of the charger.
Or, insert the battery alone into the rear slot.
The LED on the front of the dual-slot desktop charger indicates
the following:
. A red light indicates the battery is charging.
. A green light indicates the battery is at least 90 percent
charged.
. A yellow light indicates that the battery is operating at a
temperature that is too high or too low, or that there is a poor
connection. Make sure the phone is resting in the charger
slot.
It generally takes about four hours to fully recharge a completely
discharged battery. With the Sprint PCS-approved LiIon battery,
it is practical to recharge the battery before it becomes
completely discharged.
To get the quickest charge for any battery:
. Turn the phone off.
. Put the phone with the battery attached, into the front slot of
the charger.
3
Understanding Roaming
In This Section
. Understanding How Roaming Works
. Setting Your Phone’s Roam Mode
. Setting an Alert When Roam Charges Apply (Call Guard)
. Setting Ringer for Roaming Calls
Roaming is the ability to make or receive calls while you’re off
the Sprint PCS Nationwide Network. Your new dual-band
Sprint PCS phone works anywhere on the Sprint PCS Nationwide
Network and allows you to roam on analog and digital networks
virtually anywhere in the U.S. where compatible wireless service is
available.
This section explains how roaming works as well as special features
that let you manage your roaming experience.
Understanding How Roaming Works
Recognizing Icons on the Display Screen
Your phone’s display screen always lets you know when you’re
off the Sprint PCS Network and whether your phone is
operating in analog or digital mode. The following chart
indicates what you’ll see depending on where you’re using your
phone.
Tip: Remember, when you’re using your phone off the Sprint PCS Network,
always dial numbers using 11 digits (1 + area code + number.)
Note: You will pay a higher per-minute rate for roaming calls.
Roaming on Other Digital Networks
When you’re roaming on other digital networks, your call
quality and security will be similar to the quality you receive
when making calls while on the Sprint PCS Network. You may
not be able to access certain calling features, such as Sprint PCS
Wireless Web.
Roaming on Analog Networks
When you roam on analog networks, you will experience a
similar quality provided by other analog carriers today.
Although some calling features, such as Sprint PCS Wireless
Web, may be unavailable, you can still make and receive calls.
You will experience a few differences including:
. You are more likely to experience static, cross-talk, fade-out
and dropped calls.
. Some calling features which are standard on the Sprint PCS
Network, such as Call Waiting, Sprint PCS Wireless Web and
direct international dialing, are unavailable.
. There are security and privacy risks (eavesdropping and
cloning) that exist with conventional analog services today.
. Your battery needs recharging sooner when you use your
phone for analog roaming.
Tip: If you’re on a call when you leave the Sprint PCS Network and enter
an area where roaming is available (whether digital or analog), your call is
dropped. If your call is dropped in an area where you think Sprint PCS
Service is available, turn your phone off and on again to reconnect to the
Sprint PCS Nationwide Network.
Setting Your Phone’s Roam Mode
Your Sprint PCS phone allows you to control your ability to
roam. By using the Roaming menu option, you determine which
signals your phone accepts.
Set Mode
Choose from three different settings on your dual-band mode
phone to control your roaming experience:
1. Press <Menu> for the Main menu.
2. Press <7> for Setup and then <8> for Roaming.
3. Press <1> for Set Mode. Using the navigation key, scroll to
select:
. Automatic: This setting seeks Sprint PCS Service. When
Sprint PCS Service is unavailable, it searches for an
alternative system.
. Sprint PCS: This setting allows you to select the Sprint PCS
Nationwide Network only and prevents roaming on other
networks.
. Analog: This setting forces the phone to seek an analog
roaming system. The previous setting is restored the next
time the phone is turned on.
4. Press <OK> to Save.
Setting an Alert When Roam Charges Apply (Call Guard)
In addition to the roaming icon, Call Guard alerts you when
roaming charges apply. This feature makes it easy to manage
your roaming charges by reminding you when you make or
receive roaming calls. It also requires you to take additional
steps before placing or answering a roaming call. These
additional steps are not required when you make or receive calls
while on the Sprint PCS Nationwide Network.
To turn the Call Guard feature on or off:
1. Press <Menu> for the Main menu.
2. Press <7> for Setup and then <8> for Roaming.
3. Press <2> for Call Guard. Wait briefly until a message
prompt displays and then disappears from the display
screen.
4. Select Yes or No, and press <OK>.
. If the Yes option is chosen, an extra step is required to make
or take roaming calls.
. If the No option is chosen, no extra step is required to make
or take roaming calls.
To place the roaming calls with the Call Guard on:
1. From the Standby mode, dial 1+ area code + the seven-digit number.
(You can also initiate a call from the Internal Phone Book,
Call History) and press <Talk>.
2. A message is displayed indicating that roaming rate applies.
Press <1> to place the call.
To answer incoming roaming calls with the Call Guard on:
Remember if the Call Guard feature is set to On, you need to take
extra steps to make and receive roaming calls even if you have
selected the Analog setting.
To set the time and date in Analog mode:
The time and date are set automatically by the Sprint PCS
network. If you are outside your coverage area and are in analog
mode, the time and date are not automatically updated. To set
the time and date in analog mode, see "Set Time".
Setting Ringer for Roaming Calls
You can select a distinctive ringer type for incoming roaming
calls.
1. Press <Menu> for the Main menu.
2. Press <6> for Sounds .
3. Press <7> for Roam Ringer.
4. Press the navigation key left or right to choose Distinctive or
Normal.
5. Press <OK>.
Answering Calls
4
Making and Answering Calls
In This Section
. Making and Answering Calls
. Silencing the Ringer
. Adjusting Volume
. Call Menu Options
. Using the Speakerphone
. Missed and Incoming Call Notifications
. Calling Emergency Numbers
. Using Sprint PCS Voice Command
. Using Caller ID
. Responding to Call Waiting
. Three-Way Calling
. Forwarding Your Calls
Your Sprint PCS phone gives you different options for placing
calls, so you can use the method that works best for you.
Once you learn the basics here, the possibilities are endless.
Making Calls
Your Sprint PCS phone offers many different ways to make calls,
including Sprint PCS Voice CommandSM ("Using Sprint PCS
Voice Command"), Speed Dialing ("Using One/Two/
Three Speed Dialing") and using Call History
("Viewing Call History (Incoming, Outgoing and Missed)" ).
Making a Call Using Your Keypad
1. Make sure your phone is on.
2. Enter a phone number. (If you make a mistake while dialing,
press <Back> to erase one digit at a time. Press and hold <Back> to
erase the entire number.)
3. Press <Talk>. (To make calls when you are roaming, and Call
Guard is enabled, press <1> to acknowledge Roaming
rates. For further information see "To place the roaming calls
with the Call Guard on)
4. When you’re finished, press <End> or close the flip to
complete the call.
Tips:
• To redial your last outgoing call, press <Talk> to view the phone number.
Press <Talk> again to dial.
• When making calls off the Sprint PCS Network, always dial using
11 digits (1 + area code + phone number).
Four-Digit Dialing
Your phone has the ability to find and dial 4-digits of any phone
number stored in the Phonebook.
To call someone stored in your Phonebook by entering four
digits of their phone number:
1. From Standby mode, enter four digits of any phone number
stored in the Phonebook.
2. Press <Talk>.
Note: If more than one number is found with the same last four digits, use
the navigation key to scroll up or down to the desired entry. When the
desired number is highlighted, press .
Or:
To dial four digits without the 4-digit dial feature interfering:
1. From Standby mode, enter four digits.
2. Press <Menu> <1> for 4-Digit Dial.
Using One/Two/Three Speed Dialing
With this feature, you can automatically call the numbers stored
in your internal Phonebook using one key press for locations 1-
9, two key presses for locations 10-99, or three key presses for
locations 100-250.
To use One-Touch Dialing for the Phonebook entries 1-9:
1. Press and hold the appropriate key for two seconds. The
display confirms that the number has been dialed when it
shows “Connecting.”
To use Two-Touch Dialing for the Phonebook entries 10-99:
1. Press the first digit.
2. Press and hold the second digit for two seconds. The display
confirms that the number has been dialed when it shows
“Connecting.”
To use Three-Touch Dialing for the Phonebook entries 100-250:
1. Press the first digit.
2. Press the second digit.
3. Press and hold the third digit for two seconds. The display
confirms that the number has been dialed when it shows
“Connecting”.
Answering Calls
1. Make sure your phone is on. If your phone is off, incoming
calls go to voicemail.
2. When your phone rings, press <Talk>. (To answer incoming
calls when you are roaming and Call Guard is enabled press <1>
. For further information see "To answer incoming
roaming calls with the Call Guard on:".)
3. To disconnect the call, press <End> briefly.
Silencing the Ringer
When the phone rings, press the volume key or <End>. Press <Talk>
to answer the call.
Adjusting Volume
Speaker Volume During a Conversation
Whether you need to hear more or less of a conversation, adjust
the volume keys on the side of your phone during a call.
To preset the voice volume when the phone is in Standby mode:
1. Press <Menu> for the Main menu.
2. Press <6> for Sounds .
3. Press for <1> Ringer Volume.
4. Press for <1> Calls.
5. Select the desired level using the volume keys or the
navigation key and press <OK> to save and exit.
Ringer Volume
To change the ringer volume, adjust the volume keys on the side
of your phone when the phone is in Standby mode and the flip is
open.
To change the ringer volume from the Main menu, see
"Adjusting the Ringer Volume".
Call Menu Options
Dialing Options
Dialing options are displayed when you enter numbers using
the keypad.
To select an option press <Menu> to display the following menu
options. Scroll to the desired option and press <OK> or press the
number on the keypad that corresponds with the desired choice.
. (1) Talk is used to dial the phone number. (If you are roaming
and have the Call Guard feature activated, you must then
press <1>. See "To place the roaming calls with the Call
Guard on:".)
. (2) Save to save the phone number in your internal
Phone Book. To complete storing the number in your
internal Phone Book after selecting Save option, proceed to
step 5 in "Adding a New Entry to Internal Phone Book".
. (3) Find is used to locate and display the internal Phone Book
entries that contain the numbers entered. For details, see
"Finding Internal Phone Book Entries".
. (4) Hard Pause is used to insert a hard pause in the phone
number. A hard pause causes the phone to stop dialing until
you select Send Tones when the display prompts. For details
on entering a pause in the number, see "Saving Phone
Numbers With Pauses".
. (5) 2 -Second Pause to insert a 2-second pause in the phone
number. A 2-second pause causes the phone to stop dialing
for two seconds. For details on entering a pause in the
number, see "Saving Phone Numbers With Pauses"
In-Call Options
During a call, your phone displays menu options in addition to
the Main menu.
To select an option, press <Menu> to display the following menu
options. Scroll to the desired option and press <OK> or press the
number on the keypad that corresponds with the desired choice.
. (1) Mute (or Unmute) turns your phone’s microphone off.
Select Unmute to turn the microphone back on.
. (2) Call History checks your call log for outgoing, incoming, and
missed calls. You can also erase the logs from this menu.
. (3) Phonebook accesses the Phone Book menu options.
. (4) 3 -Way Call allows you to talk to two different people at
the same time. For more information, see "Three-Way
Calling".
. (5) Messages allows you to check for voicemail, page, and text messages.
. (6) Planner accesses the Planner menu options which allows
you to schedule different events.
. (7) Version displays the hardware and software version being used.
End-of-Call Options
After receiving a call from or making a call to a phone number
that is not in your internal Phone Book, the phone number, the
duration of the call are displayed for 10 seconds. During this
time you can press <OK> to add this number to your internal
phone book.
Note: The End-of-Call options are not displayed for calls identified as
No ID or Restricted.
Missed Call Notification
When an incoming call is not answered, the number of missed
calls together with the last call’s phone number is displayed on
your screen.
To display the Missed Call log and view the last 10 missed calls:
1. Press <Menu> for the Main menu.
2. Press <1> for Call History.
3. Press <3> for Missed.
Note: To view the details of the missed call, highlight the entry and
press <OK>.
To dia l a missed call entry’s phone number:
Highlight the entry. Press and hold <Talk>.
Incoming Call Notification
Depending on your settings, your Sprint PCS phone notifies you
of incoming calls in the following ways:
. The phone rings and/or vibrates.
. The LED flashes.
. The backlight illuminates.
. The screen displays an incoming call message.
. If the phone number is available, the phone number of the
caller is displayed.
. If the phone number is in your internal Phone Book, the
Phone Book entry’s name is displayed.
The following option is also displayed.
. End: Silent to mute the ringer.
Note: You can also mute the ringer by pressing the up or down volume key.
Calling Emergency Numbers
You can place calls to 911 (dial <9> <1> <1> and press <Talk>),
even if your phone is locked or your account is restricted.
Using Sprint PCS Voice Command
With Sprint PCS, the first wireless provider to offer innovative
Voice Command technology, reaching your friends, family, coworkers
and teammates has never been easier – especially when you’re on the go.
With Sprint PCS Voice Command:
. You can store all your contact’s phone numbers, so you can
simply say the name of the person you want to call.
. There’s no need to punch in a lot of numbers, memorize
voicemail passwords or try to dial while you’re driving.
. You can call anyone in your address book – even if you don’t
remember their phone number.
It’s Easy To Start
Just dial <*> <2> <Talk> from your Sprint PCS phone to
activate the service. You can also dial <*> <Talk> to go through a
Sprint PCS Voice Command tutorial directly from your phone.
Create Your Own Address Book
You can program up to 250 names into your address book and
with the advanced technology of Sprint PCS Voice Command –
you can have instant access to all of them.
There are two ways to update your address book:
. Call Directory Assistance: You can have Sprint PCS Directory
Assistance look up phone numbers for you and automatically add them
to your address book. Just say, “Call operator,” and we’ll add two
names and numbers to your address book for our standard directory
assistance charge.
. Use Voice Recordings: Press and hold <Talk> and say, “Add
name.” You will then be asked to say the name and number
you want to add to your personal address book. Your
address book can store up to 20 Voice Recordings at once.
Access the voice command menu
1. Once you’ve signed up for Sprint PCS Voice Command and
created your address book, all you do is press and hold <Talk>.
You’ll hear a tone followed by the prompt “Please say a command”.
2. You can select 5 menu to say each word .
Digit Dial: simply say, in a natural voice, or the number you’d like to call.
Name Dial: simply say, in a natural voice, the name of the person you’d like to call.
Quick Dial: you can call to use speed dial you’d like to call.
Phone Book: you can find the number you’d like to call in phonebook.
Play game: you can play game.
Using Name Dial
1. Access the voice command menu.
2. Select Name Dial.( as say command )
3. After the “Who would you like call?” prompt, simply say, I
n a natural voice, the name of the person. For example, you can say,
“Call Jane at work,” “Call John on his wireless phone,” or “Look up Bob.”
4. The number will automatically be dialed. Keep in mind that
Sprint PCS Voice Command recognizes not only your voice,
but any voice, so others can experience the same
convenience if they use your phone.
For more helpful hints on Sprint PCS Voice Command, visit
www.talk.sprintpcs.com.
Using Digit Dial
1. Access the voice command menu.
2. Select Digit Dial.( as say command )
3. After the “Please say the phone number?” prompt, simply say,
in a natural voice, the number you’d like to call For example,
you can say, “Call 555-1234”
Using Caller ID
Caller ID lets you know who’s calling by displaying the number
of the person calling when your phone rings. If the caller’s name
and number are already stored in your internal Phone Book, the
corresponding name appears with the number. In the same way,
if you call someone who has this feature your phone number
displays on their phone.
To block your phone number from being displayed for a specific
outgoing call:
1. Press <*> <6> <7>.
2. Enter the number you want to call.
3. Press <Talk> (or highlight Roam Call and press <1>).
To permanently block your number, call Sprint PCS Customer
Care.
Responding to Call Waiting
Call Waiting alerts you of incoming calls while you’re on a call
by sounding a beep. The display screen informs you that a call is
coming in and shows the caller’s phone number (if it’s available
and you are in digital coverage).
To respond to an incoming call while you’re on a call:
. Press <Talk>. (This puts the first caller on hold and answers
the second call.)
. To switch back to the first caller, press again.
Tip: For those calls where you don’t want to be interrupted, you can
temporarily disable Call Waiting by pressing <*> <7> <0> before
placing your call. Call Waiting is automatically reactivated once you end
the call.
Three-Way Calling
With Three-Way Calling, you can talk to two different people at
the same time. When using this feature, the normal airtime rates
will be charged for each of the two calls.
1. During a conversation, press <Menu>
press <4> for 3 way Call.
2. Enter the number for the third party, and press <Talk> .
3. When you are connected to the third party, press <Talk> once
again to begin your Three-Way call.
If one of the people you called hangs up, you and the remaining
caller stay connected. If you initiated the call and are the first to
hang up, all three callers are disconnected.
Tip: You can also begin a Three-Way Call while on an existing call by
displaying a phone number stored in your internal Phonebook, Call History
or Sprint PCS Wireless Web Messages. Highlight the desired number and
press <Talk>. Once the party answers, press <Talk> again to connect all
parties together.
Forwarding Your Calls
Call Forwarding lets you forward all your incoming calls to
another phonenumber - even when your phone is turned off.
You can continue to make calls from your phone with Call
Forwarding activated.
To activate Call Forwarding:
1. Press <*> <7> <2>.
2. Enter the area code and phone number to which your call
should be forwarded.
3. Press <Talk>. You will hear a tone confirming the activation of
Call Forwardng.
To deactivate Call Forwarding:
1. Press <*> <7> <2> <0>.
2. Press <Talk>. You will a tone to confirm the deactivation.
Note: You are charged a higher rate for call s you have forwarded.
5
Navigating Through Menus and
Entering Text
In This Section
. Menu Navigation
. Working Within the Menu Structure
. Viewing the Menus
. Entering Characters
This section is a road map to using your phone and also shows
how to enter characters in your phone. Every function and
feature can be accessed through a menu. Take a few moments to
know your way around and how to enter text. You’ll find that it
makes your phone easier to use.
Menu Navigation
Your Sprint PCS phone allows you to scroll through menus
quickly and easily.
Working Within the Menu Structure
Selecting Menu Items by Scrolling
As you scroll through menus by using the navigation key, the
options are highlighted. Select an option by highlighting it and
pressing <OK>.
For example, if you want to view your last incoming calls:
1. From the Main menu, highlight Call History and press <OK>.
2. Press the navigation key down to highlight Incoming and
then press <OK>. If you have received any calls, the calls list is
displayed on the screen.
Selecting Menu Items by Index Number
The Main menus and submenus are numbered. Using these
index number, you can access the menu more quickly.
For example, if you want to view your last incoming call:
1. From the Main menu, press <1> for Call History.
2. Press for <2> Incoming. If you have received any calls, the
calls list is displayed on the screen.
Backing Up Within a Menu
To go to the previous menu:
. Press <Back>.
To return to Standby mode:
. Press <End>.
Viewing the Menus
Menu Diagram
Menus let you check or change your phone settings. The
following outline shows your phone’s menu structure.
1. Call History
1: Outgoing
2 Incoming
3: Missed
4: Erase History
1: Outgoing
2: Incoming
3: Missed
4: All Calls
5. Air Time
2. Phone Book
1: Find Name
2: Add New Entry
3: My Phone #
4: Find Entry
5: Group Search
6: Add Email
7: Services
1: Account Info
2: Customer Care
3: Dir Assist
4: prepaid SVC
3. Planner 1: Today
2: Scheduler
3: Task List
4: Memo Pad
5: Alarm Clock
6: Calculator
7: Set time
8: Countdown
4.Messaging
1: Compose
2: Inbox 1: Voice 1:Listen
2:Reset
2: Text
3: Outbox 1: Drafts Folder
2: Sent Folder
4: Erase Msg
1: Voice
2: Inbox
3: Draft
4: Sent
5: All Messages
5. Msg Setup
1: General 1: Scroll Timer
2: Msg Reminder
3: Voice Mail #
2: New Message
1: Call Back #
2: Save Message
3: Entry Method
4: Delivery Ack
5: Canned Msg
5. Voice Dial
1: Record Name
2: Riview Names
3: Adapt Digits
4: Erase 1: Erase Names
2: Reset Digits
5: Set Active
6. Sounds 1: Ringer Volume
2: Ringer Type
3: Key Beep
4: Tone Length
5: Alerts
6: Voice Volume
7: Roam Ringer
7. Setup/Tool
1:Display 1: Wall Paper
2: Backlight
3: Greeting
4: Contrast
2: Security 1: Lock Phone
2: Change Lock
3: Special #
4: Erase PBook
5: Reset Phone
3: Call Answer
4: Auto Answer
5: Language
6: Version
7: Location
8: Roaming
1: Set Mode
2: Call Guard
8. Game 1: Push Push
InUse Menu
1: (Un)Mute
2: Call History
1: Outgoing
2: Incoming
3: Missed
4: Erase History
3: Phone Book
1: Find Name
2: Add New Entry
3: My Phone #
4: Find Entry
5: Group Search
4: 3-Way Call
5.Messaging
1: Compose
2: Inbox
1: Voice 1:Listen
2:Reset
2: Text
3: Outbox 1: Drafts Folder
2: Sent Folder
4: Erase Msg
1: Voice
2: Inbox
3: Draft
4: Sent
5: All Messages
5. Msg Setup
1: General 1: Scroll Timer
2: Msg Reminder
3: Voice Mail #
2: New Message
1: Call Back #
2: Save Message
3: Entry Method
4: Delivery Ack
5: Canned Msg
6: Planner 1: Today
2: Scheduler
3: Task List
4: Memo Pad
5: Alarm
6: Calculator
7: World time
8: Countdown
9: Set Time
7: Version
Entering Characters
Selecting a Text Entry Mode
When prompted to enter text, the current text entry mode will
appear in the lower right hand side of the display. There are four
text entry modes:
1. T9 (English)
2. Alpha
3. Symbol
4. Number
To change the text entry, press <Menu> then scroll to the desired
mode using the navigation key and press <OK> , or press the
corresponding number on the keypad.
When entering text, to move the cursor, press the navigation key
in the appropriate direction.
Entering Characters by Tapping the Keypad
mode (see “Selecting a Text Entry Mode”). Press the
corresponding key until the desired character appears. By
default, the first letter of a word is capitalized and following
letters are lowercase.
Navigating
Characters scroll in the following order:
. <1> . , - ? ! ‘ @ : 1
. <2> A B C 2
. <3> D E F 3
. <4> G H I 4
. <5> J K L 5
. <6> M N O 6
. <7> P Q R S 7
. <8> T U V 8
. <9> W X Y Z 9
. <0> 0
To insert a space, press <#>.
To change the cases, press <*> until you see the appropriate
symbol:
. Capitals Lock (ABC)
. Initial Capital (Abc)
. Lower Case (abc )
Note: If you press and hold a numeric key for two seconds, the
corresponding number automatically is displayed. All alpha characters
associated with the key are bypassed.
Entering Characters Using T9 Text Input
To enter characters using T9 Text Input, select the T9 (English)
mode. For more information, see "Selecting a Text Entry Mode"
. T9 Text Input analyzes the letters you enter using an intuitive
word database and creates a suitable word. The word may
change as you type. If the word you want does not display after
you have entered all the letters, use the navigation key to scroll
through additional word selections. To accept a word, press <0>
.
. If you make a mistake, press <Back> to erase a single character.
Press and hold <Back> to delete the entire entry.
. Press <#> to insert a space.
Entering Symbols and Numbers
To enter symbols, select the Symbol mode. To enter a symbol,
press the appropriate key indicated on the display. To scroll to
more symbol set, press the navigation key left or right.
To enter numbers, select the Number mode and press the
appropriate key.
For more information about entering symbols and numbers, see
"Selecting a Text Entry Mode".
History 6
6
Managing Call History
In This Section
. Viewing Call History (Incoming, Outgoing and Missed)
. Call History Options
. Erasing Call History
The Call History helps you manage your time more effectively.
It keeps track of incoming calls, calls made from your Sprint
PCS phone and missed calls. This section guides you through
accessing and making the most of your Call History.
Viewing Call History (Incoming, Outgoing and Missed)
You’ll find your Call History invaluable. It is a list of the last 10
phone numbers or the internal Phone Book entries for calls you
placed, received or missed. Call History makes redialing a
number fast and easy. It is continually updated as new numbers
are added to the beginning of the list and the oldest entries are
removed from the bottom of the list.
Each entry contains the phone number (if it is available) and the
internal Phone Book entry name (if the phone number is in your
internal Phone Book). Duplicate calls (same number and type of
call) may only appear once on the list.
To view a Call History entry:
1. Press <Menu> for the Main menu.
2. Select 1:Call History.
3. Select 1: Outgoing, 2: Incoming, or 3: Missed. The selected calls
list displays.
Call History Options
For additional information and options on a particular call in the
selected calls list, scroll to highlight the desired phone number
in the list, press <OK> and then press <Menu> to view the following
options:
. Talk to call the phone number.
Note: You cannot make calls from Call History to entries identified as
No ID or Restricted. Calls labeled Data or Fax can only be dialed through a
personal computer.
. Save to save the sender’s phone number (if the number is
not already stored in your internal Phone Book). To complete
storing the number in your internal Phone Book after
selecting Save option, proceed to step 5 in "Adding a New
Entry to Internal Phone Book".
Note: You cannot save phone numbers already in your internal Phone
Book or from calls identified as No ID or Restricted.
. Show entry appears instead of Save if the number is already
stored in your Phone Book and shows the Phone Book entry
for the phone number.
. Prepend to add numbers to the beginning of the phone
number. This feature is useful when you need to make a call
from the call history and you happen to be outside your local
area, you can add the appropriate prefix. After selecting the
Prepend option, enter the appropriate digits to prepend and
then press <Talk> to be connected.
Erasing Call History
To erase a Call History or all Call Histories:
1. From Standby mode, press <Menu> to open the Main Menu.
2. Select 1:Call History.
3. Select 4:Erase History.
4. Select Outgoing, Incoming, Missed or All Calls.
5. When you are asked to confirm, select Yes to erase the
selected call logs or No to cancel.
Internal
Phone Book 7
7
Using Your Internal Phone Book
In This Section
. Adding a New Entry to Internal Phone Book
. Finding Internal Phone Book Entries
. Internal Phone Book Entry Options
. Adding a Phone Number to an Existing Entry
.. My Sprint PCS Phone Number
. Dialing Sprint PCS Services
How you know the basics that help make it easier to stay in
touch with people and information. This section helps you
make the most of your contacts and use your time more effectively
when you’re trying to connect with the important people in your
life.
Adding a New Entry to Internal Phone Book
To add a new phone book entry:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 2:Phonebook.
3. Select 2:Add New Entry.
4. Enter a phone number and press <OK>. Pressing <Menu> allows
you insert a Hard pause or 2-second pause.
5. To select the desired label, press the navigation key down or
up to highlight the desired item from Home, Work, Mobile
Pager, Fax, or No Label and then press <OK>.
6. Enter the name of the entry using the keypad. Press <Menu>
to select the desired entry mode. For more information on the
different entry modes, see "Entering Characters".
8. Press <OK> to exit the Enter Name screen.
9. To select another option, press the navigation key down or
up to highlight the desired item and press <Menu>to enter
information or press the navigation key left or right to
change the setting.
. Entry is the memory location of the phone number. There are
250 available locations.
Speed Dial allows you to choose which number saved in a
particular entry will be the Speed Dial number. Only one
number per entry can be set to Speed Dial.
. Secret hides the phone number and user information from
displaying on the screen. Instead, Secret is displayed.
. Home is used as a label when you save a home number.
. Work is used as a label when you save a work number.
. Mobile is used as a label when you save a mobile number.
. Pager is used as a label when you save a pager number.
. Fax is used as a label when you save a fax number.
. No Label is used when you save a number that does not
conform to one of the other labels.
. E-mail is used as a label when saving an E-mail address.
. Group is used to save the phone book entry into a group. The
default groups are: No Group, Friend, Family, Colleague, or
VIP.
. Name Ringer is used to designate a specific ringer sound when
you receive a call from the number saved in the phone book.
Note: “Default” means the global ringer selected for all incoming
calls will be played.
Saving Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with
automated systems, such as voicemail or credit card billing
numbers. If you select a hard pause, the next set of numbers are
sent when you press <Talk>. If you select a 2-second pause,
your phone automatically sends the next set of numbers after
two seconds.
Note: You can have multiple pauses in a phone number and combine
2-second and hard pauses.
To save a phone number with pauses:
1. At the step you enter a phone number to store in your
internal Phonebook (refer to step 1 to step 3 on page 31),
press <Menu> to open the Menu options.
2. Select Hard Pause to insert a hard pause or 2sec Pause. (Hard Pauses
are displayed as a “P” and 2sec Pauses as a “T”.)
3. Enter the additional numbers.
4. Complete steps 2 and 3, if necessary.
5. Proceed to step 5 "Adding a New Entry to Internal Phone
Book" to complete saving the number in your
Phonebook.
Finding Internal Phone Book Entries
There are several ways to display your internal Phone Book
entries. Follow the steps outlined in the sections below to
display entries from the internal Phone Book menu.
Finding Name
You can review all the entries stored in your internal Phone
Book or find an entry quickly by following these simple steps:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 2:Phonebook.
3. Select 1:Find Name. The list of names is displayed in
alphabetical order. (The name displays next to the entry.)
4. Enter the first letter of the person’s name you want to find.
Use the navigation key to scroll through the list of possible
matches. Additional letters may be entered to narrow the
name matches.
5. Press <OK> to view details when the desired entry is
highlighted.
Finding Entry
To find an internal Phone Book entry by its entry number:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 2:Phonebook
3. Select 4:Find Entry. The list of names is displayed in
numeric order of the Speed Dial number.
4. Enter the entry number or use the navigation key to scroll
through the list of the entries.
5. Press <OK> to view details when the desired entry is
highlighted.
Finding Entries by Group
To find an internal Phone Book entry by its group:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 2:Phonebook.
3. Select 5:Group Search
4. Select the desired relation group by pressing the navigation
key left or right. The list of entries which are the members of
the selected group is displayed in numeric order.
5. Scroll to the desired entry and press <OK> to view details.
Internal Phone Book Entry Options
When you display an internal Phonebook entry, press to
display the following options. To select an option, highlight it
and press <OK>.
. Talk to call the current phone number.
. Edit to edit the current entry.
. Prepend to add numbers at the beginning of an existing
phone number.
. Erase to erase the current entry.
Adding a Phone Number to an Existing Entry
To add a phone number to an entry:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 2:Phonebook and then 2:Add New Entry.
3. Enter a phone number and press <OK>. The list of the
phonebook entries is displayed.
4. Select the desired entry.
5. Select the desired label and press <OK>.
Note: If you select a label which is already used, the message explaining
that new number will replace the existing one displays. Press <OK> to
replace, or press <Back> to cancel and select a new label.
6. Press <OK> to save the entry and return to Standby mode.
Note: Phone numbers labeled Fax or Data can only be dialed through a
personal computer.
My Sprint PCS Phone Number
To display your phone number:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 2:Phonebook and then 3:My phone #.
Dialing Sprint PCS Services
You must be in digital mode to access Sprint PCS Services.
To dial a service:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 2:Phonebook and then 7:Services.
3. Select Account Info, Customer Care, Dir Assist, or Prepaid SVC.
4. Press <Talk>.
Managing
8
Planner
In This Section
. How to Access the Planner
. Today
. Scheduler
. Task List
. Memo Pad
. Alarm
. Calculator
Set Time
.. Countdown
.
Your Sprint PCS phone has been equipped with several
personal information management features to help you
manage your busy lifestyle. These features turn your phone into a
time management planner that helps you keep up with your
contacts, schedules and commitments. It takes productivity to a
whole new level.
How to Access the Planner
Planner functions allow you to schedule personal events and
view them in an easily read calendar format. These functions are
also available to you when you are talking on your phone.
To access the Planner menu:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 3:Planner.
3. Select the desired menu. The available menus are:
1:Today
2: Scheduler
3: Task List
4: Memo Pad
5: Alarm
6: Calculator
7:Set Time
8: Countdown .
Today
Allows you to schedule events for today, that will automatically
appear on your “Today” events schedule for that day. You can
schedule up to nine events for the current day with each event’s
start and end time. You can even have your phone alert you
before an event starts.
Adding New Events
1. Access the Planner menu.
2. Select 1:Today.
3. If no events are scheduled, the information dialog box opens
and then you are prompted to add a new event.
If there are events scheduled for the current day, the list of
the events displays. Press <Menu> and select 1:Add New
from the menu list.
4. Enter the event’s title or name information. You can enter up
to 32 characters. For more information on Text and Symbol
Entry refer to "Entering Characters". The default
entry mode is T9 (English) mode.
5. Press <OK> to continue to the next step.
6. Enter the start time and press the navigation key down to
move to the date field.
7. Enter the date if different from what is shown and press
<OK> to move to the end time.
8. Enter the end time and press the navigation key down to
move to the date field. Enter the date if different from what
is shown.
9. Press <OK> to move to the alarm field,
and select the alarm option by pressing the navigation key
left or right. The options are: 10 Min before, On time, No
Alarm, 1Hour before, or 30 Min before.
10. Press <OK> to save the setting.
Viewing an Event
1. Access the Planner menu.
2. Select 1:Today. The Today screen displays a event
scheduled for the current day firstly.
3. Press the navigation key left or right to move to other events.
. Notice the heading “Event” at the top of the display screen.
This informs you of how many events you have scheduled
for the day and the number of the event you are displaying.
. If no events are scheduled, you will be prompted to add a
new event.
. Pressing <Menu> allows you to edit or erase the event.
Editing an Event
1. Access the Planner menu.
2. Select 1:Today.
3. Press the navigation key left or right to select an existing event.
4. Press <Menu> and select 2:Edit.
5. Enter the new information over the old, then press <OK>.
Change the start time, the end time, and the alarm option,
and press <OK> to save.
Erasing an Event
1. Access the Planner menu.
2. Select 1:Today.
3. Press the navigation key left or right to select an existing event.
2: Press <Menu> and select 3:Erase All to erase the event.
4. Select Yes when you are asked to confirm.
Scheduler
Scheduler allows you to view a calendar of the current month
with the days with scheduled events distinguished by color.
1. Access the Planner menu.
2. Select 2:Scheduler. A calendar of the current month displays.
A cursor blinks under the current date, and the days with
scheduled events are distinguished by color on the calendar.
3. Scroll to the scheduled date using the navigation key and
press <OK>. The scheduled event is displayed.
Pressing <Menu> allows you to edit, erase, or add new event on
the date.
Task List
Allows you to compile a list of items to be completed. Your
phone can store and manage 20 “To Do List” items.
Adding a New Task
1. Access the Planner menu.
2. Select 3:To Do List.
3. If there is no to-do job in the list, you are prompted to create
a new to-do. If there is a to-do job(s) currently existed, the to do
list opens. Press <Menu> and select 1:Add New.
4. Enter the contents of the task and press <OK>. You can enter
32 characters. For more information for Text and Symbol
Entry, refer to "Entering Characters". The default
entry mode is T9 (English) mode.
5. Enter the deadline and press <OK> to continue to the next step.
6. Press the navigation key to set the priority of the task and
press <OK> to continue to the next step.
7. Press the navigation key down or up to move to the time, the
date or the alarm field.
. Using the number keypad, enter the time and the date. Press
the navigation key left or right to change between A (A.M.)
or P (P.M.).
6. Press <OK> to save the task.
Editing a Task
1. Access the Planner menu.
2. Select 3:To Do List.
3. Press the navigation key left or right to select an existing task.
4. Press <Menu> and select 2:Edit. You can edit the contents, the
deadline, the priority, and the alarm setting of the selected
task.
5. Press <ok> to save.
Erasing a Task
1. Access the Planner menu.
2. Select 3:To Do List.
3. Press the navigation key left or right to select an existing task..
4. Press <Menu> . To erase the selected task, select 3:Erase to
erase the task.
5. Select Yes to confirm when you are asked.
Memo Pad
A memo pad is where you enter, view and modify the
individual memo. With the memo pad, you can take notes or
write any kind of messages on your phone.
Creating a New Memo
1. Access the Planner menu.
2. Select 4:Memo Pad.
3. If there is no memo in the list, the Memo pad display prompts
you to write the desired text.
If there are memos currently listed, you will see the memo(s).
Press <Menu> and select 1:Add New.
4. Enter the desired memo contents. For information about
entering text.
You can enter 64 characters. For more information for Text and
Symbol Entry, refer to "Entering Characters".
The default entry mode is abc(English) mode.
5. Press <OK> to save the memo.
Editing an Existing Memo
1. Access the Planner menu.
2. Select 4:Memo Pad.
3. Scroll to the memo you want to edit and press <OK>.
4. Press <Menu> and select 2:Edit from the menu list.
5. Edit the contents and press <OK> to save the edition.
Plann
Erasing a memo
1. Access the Planner menu.
2. Select 4:Memo Pad.
3. If you want to erase a specific memo, scroll to the memo and
press <OK>. When the memo contents appears, press <Menu>
and select 3:Erase.
4. Select Yes to confirm when you are asked. The selected
memo is erased.
Alarm
Setting an alarm.
Your phone has an alarm clock feature with three separate
alarms. Each alarm can be set once, or daily at a programmed
time of your choosing.
To set the alarm clock:
1. Access the Planner menu.
2. Select 5:Alarm.
3. Scroll to highlight Alarm #1, #2, or #3, and press <OK>, or select
the number next to desired alarm.
4. .Select Once or Daily by pressing the navigation key left or
right and press <OK> to continue to the next step.
5..Enter the time for the alarm. Press the navigation key left or
right to select A (A.M.) or P (P.M.).
6. Press <OK> to save.
7. If necessary, set another alarm clock.
Resetting an alarm.
1. Access the Planner menu.
2. Select 5:Alarm.
3. Scroll to highlight Alarm #1, #2, or #3, and press <OK>, or select
the number next to desired alarm.
4. .Select Reset by pressing the navigation key left or
right and press <OK> to reset an alarm.
Calculator
Using this feature, you can use the phone as a calculator. The
calculator provides the basic arithmetic functions: addition,
subtraction, multiplication and division.
To perform a calculation:
1. Access the Planner menu.
2. Select 6:Calculator.
3. Enter the first number using the numeric keys.
4. Set the operator for your calculation by pressing the
navigation key in the indicated directions: + (right), - (up), x
(left), ÷ (down).
5. Enter the second number.
6. To calculate the result, press <OK>.
7. Repeat steps 3 to 6 as many times as required.
Each time you change the operator without pressing <OK> ,
the previous calculation is performed and the result is
displayed as the top number in the display.
Set Time
Your phone keeps the time and date directly from the
Sprint PCS system while inside the Sprint PCS Service Area. If
you roam outside of the Sprint PCS Service Area, or turn your
phone on in an analog roaming area, you’ll need to set the time
manually.
When you turn your phone on in Analog Mode, you are
prompted to enter the current date and time. Press the
appropriate keys to enter the correct date and time in a numeric
mode. Time is represented as hh:mm A/P and the date is
represented as 00/00/0000.
To set time using the menu options
1. Access the Planner menu.
2. Select 7:Set Time.
3. Enter the current time by using the numeric keys.
. Press the navigation key left or right to select A (A.M.) or P
(P.M.).
4. Press the navigation key down to move to the date field and
enter the current date using the number keypad.
5. Press <OK> to save.
Countdown
Countdown allows you to find out how much time will elapse
between the time entered and an event scheduled.
Creating a New Countdown Timer
1. Access the Planner menu.
2. Select 8:Countdown.
3. If there is no countdown timer you have specified, the
information dialog box opens and the display prompts you
to create a new timer.
If there are countdown timers already specified, you will see
the list. Press <Menu> and select 1:Add New.
4. Enter the title of the timer and press <OK>.
You can enter 16 characters. For more information for Text
and Symbol Entry, refer to "Entering Characters".
The default entry mode is T9(English) mode.
5. Enter the date and time which you want to count from.
. Press the navigation key down or up to select an item to set.
. Press the navigation key left or right to select A (A.M.) or P
(P.M.).
. Countdowns can be entered for dates between the years 1980
and 2099.
6. Press <OK>to save.
Editing an Existing Countdown Timer
1. Access the Planner menu.
2. Select 8:Countdown.
3. Press the navigation key left or right to select an existing timer.
4. Press <Menu> and select 2:Edit from the menu list. You can edit
the title, and the date and time of the timer.
Erasing a Countdown Timer
1. Access the Planner menu.
2. Select 8:Countdown.
3 Press the navigation key left or right to select an existing timer.
4. Press <Menu>. To erase the selected timer, select 3:Erase.
5. Select Yes to confirm when you are asked.
9
Using Sprint PCS Message
With Sprint PCS Messaging, you can use a person’s Sprint PCS
Phone Number to send instant text messages from your Sprint PCS
Phone to their SprintPCS Phone – and they can send messages to you.
When you receive a new message, you’ll automatically be notified
with a Sprint PCS Web Alert.
General Message Setup
Selecting Scroll Timer
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 5:Message Setup
4. Select 1:General to setup for general message. .
5. Select 1:Scroll Timer to setup scroll timer.
6. Select Off or 3 seconds or 5 seconds and press <OK>
Setting Message Reminder
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 5:Message Setup
4. Select 1:General to setup for general message. .
5. Select 2:Msg Reminder to setup message reminder.
6. Select Off or Once or Every 2 min and press <OK>
Editing Voicemail #
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 5:Message Setup
4. Select 1:General to setup for general message. .
5. Select 3:Voice mail # to edit voice mail #
6. Voice mail number is “*2” in default.
Add number to need to access voice mail.
You can enter 10 digits. If you press <menu>, you can enter Hard Pause
and 2 seconds Pause.
7. Press <OK> to save
New Message Setup
Editing Callback #
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 5:Message Setup
4. Select 2:New Message to setup for new message.
5. Select 1:Callback #
6. The default callback number is user’s Sprint PCS Phone number.
Edit callback number.
7. Press <OK> to save
Setting the method to save
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 5:Message Setup
4. Select 2:New Message to setup for new message.
5. Select 2:Save Message
6. Select Autosave or Do not save or Prompt save and press <OK>
If you select Autosave, new message is stored when you send the message.
If you select Do not save, new message is not stored.
If you select Prompt save, you determine whether store the message or not,
When you send the message.
Selecting Entry method.
When you enter text, your edit mode is T9 Word or Alphabet.
This setting determines that method.
1. Press for the Main me nu.
2. Select 4:Messaging.
3. Select 5:Message Setup
4. Select 2:New Message to setup for new message.
5. Select 3:Entry Method
6. Select Word or Alphabet and press <OK>
Setting Delivery Acknowledge.
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 5:Message Setup
4. Select 2:New Message to setup for new message.
5. Select 4:Delivery Ack
6. Select Autosave or Do not save or Prompt save and press <OK>
Using Canned Messages
Sprint PCS Phone allows you to use canned message for quick and convenient
Messaging. The canned message is 9 messages in default. You can edit, erase
the canned message and add the new canned message.
Inserting Canned Messages
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 1:Compose.
4. Enter a phone number and press <OK> to continue the next step.
5. Press <menu> and select 5:Canned msg.
6. Scroll to the canned message you want to use and press <OK>.
7. Continue editing message.
Adding Canned Messages
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 5:Message Setup
4. Select 2:New Message to setup for new message.
5. Select 5:Canned msg
6. Scroll to the canned message you want to edit and press <OK>.
7. Press <menu> and select 1:Add new.
8. Enter text. You can enter up to 40 characters. For more information on
Text and Symbol Entry refer to "Entering Characters". The default entry
mode is abc (English) mode.
9. Press <OK> to save canned message..
Editing Canned Messages
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 5:Message Setup
4. Select 2:New Message to setup for new message.
5. Select 5:Canned msg
6. Scroll to the canned message you want to edit and press <OK>.
7. Press <menu> and select 2:Edit.
8. Enter text. You can enter up to 40 characters. For more information on
Text and Symbol Entry refer to "Entering Characters". The default entry
mode is abc (English) mode.
9. Press <OK> to save canned message..
Erasing a Canned Message
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 5:Message Setup
4. Select 2:New Message to setup for new message.
5. Select 5:Canned msg
6. Scroll to the canned message you want to edit and press <OK>.
7. Press <menu> and select 3:Erase
8. Select Yes to confirm when you are asked.
.
Sending Message
Sending New Message
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 1:Compose.
4. Enter a phone number. (If you make a mistake while dialing,
press <Back> to erase one digit at a time. Press and hold <Back> to
erase the entire number.)
You can enter up to 10 destination number. If you press <menu> and then
select 1:PhoneBook , You can enter number in your internal PhoneBook.
Press <OK> to continue next step
5. Enter your text and press <OK>
If you press <menu> and 5:canned, you can use canned message.
You can enter 160 characters. For more information for Text
and Symbol Entry, refer to "Entering Characters".
The default entry mode is T9(English) mode.
6. The LCD display the guide menu.
Press <OK> to save the message.
Press <Talk> to send the message.
Press <CLR> to back to edit text.
Press <END> to discard and quit.
Sending Stored Message
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 2:Outbox .
4. Select 1:Drafts Folder
5. Scroll to the messages you want to send and press <OK>.
6. If you want to send to stored message, press <menu> and select 2:Send
7. The LCD displays the sending image.
Sending Sent Message
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 2:Outbox .
4. Select 2:Sent Folder
5. Scroll to the messages you want to send and press <OK>.
6. If you want to send to stored message, press <menu> and select 2:Send
7. The LCD displays the sending image
Editing Message
Editing Stored Message
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 2:Outbox .
4. Select 1:Drafts Folder
5. Scroll to the messages you want to send and press <OK>.
6. If you want to edit to stored message, press <menu> and select 1:Edit
If you want to add recipient, press <menu> and select 3:Add Recipient
Edit text or Add recipient.
7. The LCD display the guide menu.
Press <OK> to save the message.
Press <Talk> to send the message.
Press <CLR> to back to edit text.
Press <END> to discard and quit.
Editing Sent Message
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 2:Outbox .
4. Select 1:Drafts Folder
5. Scroll to the messages you want to send and press <OK>.
6. If you want to edit to stored message, press <menu> and select 1:Edit
If you want to add recipient, press <menu> and select 3:Add Recipient
Edit text or Add recipient.
7. The LCD display the guide menu.
Press <OK> to save the message.
Press <Talk> to send the message.
Press <CLR> to back to edit text.
Press <END> to discard and quit.
Reading Message
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 2: Inbox.
4. Select the kind of message. 2: Page or 3: Text
5. Scroll to the messages you want to reply and press <OK>.
To Reply to Message
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 2: Inbox.
4. Select the kind of message. 2: Page or 3: Text
5. Scroll to the messages you want to reply and press <OK>.
6. Press <menu> and select 2: Reply.
7. Continue Editing message.
Forwarding to Message
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 2: Inbox.
4. Select the kind of message. 2: Page or 3: Text
5. Scroll to the messages you want to reply and press <OK>.
6. Press <menu> and select 3: Forward.
7. Enter a phone number.
8. Continue Editing message.
Erasing one or all Messages
Erasing specific messages
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 4:Erase
4. Select the part to you want to erase. 1:Voice, 2:Inbox, 3:Drafts, 4:Sent,
5. Select Yes to confirm when you are asked.
Erasing all messages
1. Press for the Main menu.
2. Select 4:Messaging.
3. Select 4:Erase
4. Select 5:All messages,
5. Select Yes to confirm when you are asked.
Erasing a message
1. Access Inbox or Outbox list.
2. Scroll to the messages you want to erase.
3. Press <menu> and select 1:Erase to erase the selected message
select 2:Erase All to erase all of the messages..
10
Managing Messaging
In This Section
. Knowing When You Have Messages
. Message Types
. Message Ringer
. Voicemail Messages
. Web Messages
. Sprint PCS Wireless Web Updates
. Web Alerts
. Erasing All Wireless Web Messages
Your Sprint PCS phone is always working to help you stay
connected – even when you’re unavailable. With three types
of messaging, you can depend on being notified of important
information. This section steps you through the messaging
functions available on your Sprint PCS phone.
Knowing When You Have Messages
There are several ways your Sprint PCS phone alerts you of new
messages:
. By displaying a message on the screen.
. By playing the assigned ringer type.
. By the LED blinking red.
. By displaying the New Message icon at the top of your
screen for voicemail messages, Sprint PCS SMS messages.
Message Types
There are two types of messaging features available from your
Sprint PCS phone’s menu. You can receive voicemail, Sprint PCS
SMS Messages (also known as page/text messages) as long as
your phone has enough memory to store them. If the memory
is full, you will be prompted to delete old messages to make room.
. Voicemail automatically captures calls when you can’t
answer your phone or it is turned off. The voicemail system
sends a notification to your phone when you have new voice
messages or numeric pages.
. Spint PCS Messages include page/text Messages, and alerts
that notify you of new Sprint PCS message. For more information,
see " Using Sprint PCS Messaging”.
Note: Sprint PCS Wireless Web services may not be available in certain
affiliate areas.
Message Ringer
Your Sprint PCS phone allows you to set a unique ring type for
each type of incoming messages; voicemail messages, text
messages, numeric pages. See "Selecting Ringer Types".
Voicemail Messages
Setting Up Voicemail
The first thing you’ll want to do after activating your phone is
set up your voicemail. See "Setting Up Your Voicemail".
New Voicemail Message Alerts
When you receive a new voicemail message, your phone alerts
you and displays the New Message icon .
Important: When you are roaming off the Sprint PCS Network, you may
not receive notification of new voicemail messages. It is recommended
that you periodically check your voicemail by dialing 1 + area code + your
Sprint PCS phone number. When your voicemail box answers, press <*>
and enter your pass code.
Note: Your phone accepts messages even when it is turned off. However,
you are only notified of new messages when your phone is turned on and
you are in a Sprint PCS Service area.
Retrieving Your Voicemail Messages
You can review your messages directly from your Sprint PCS
phone or from any other touch-tone phone. To dial from your
Sprint PCS phone, you can either press and hold <OK> (right??)
for two seconds or use the menu keys.
Using One-touch message access:
. Press and hold <OK> (right???). Follow the system prompts.
Using the menu keys on your sprint PCS phone to access your
messages:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 4:Messaging
3. Select 2:Inbox
4. Select 1:Voice.
5. Select 1:Listen.
Note: You are charged for airtime minutes when you are accessing your
voicemail from your Sprint PCS phone.
Using a phone other than your sprint PCS phone to access your message:
1. Dial your Sprint PCS phone number.
2. When your voicemail box answers, press <*>.
3. Enter your pass code.
Clearing the Voicemail Message Icon
Your phone may temporarily continue to display the icon after
you have checked your voicemail messages.
To clear the icon from the display screen:
1. From Standby mode, press <Menu> for the Main menu.
3. Select 2:Inbox
4. Select 1:Voice.
5. Select 2:Reset.
11
Using the Voice Services of Your
Sprint PCS Phone
In This Section
. Using Voice-Activated Dialing
. Using Voice Memo
This section explains the features associated with your phone’s
voice services. The easy-to-follow instructions explain how to
make calls or go to a menu by simply speaking a command. You’ll
also learn how to record memos and personal ringers.
Using Voice-Activated Dialing
Your phone features voice-activated dialing. You can call up to
10 stored entries by speaking the individual’s or company’s
name into the microphone. Using the voice-activated dialing
option requires that you first program the phone to recognize
the name of the individual or company you are calling.
Tips on recording names
. Avoid recording similar names phonetically. If you record a
name similar to one that is already stored in a voice-dial
memory, the phone requests another name.
. Avoid recording in a noisy place.
. Speak clearly and naturally.
. Avoid very long or very short names. Names with two to
five syllables are recommended.
. If a voice dial entry does not properly connect, you may
need to record the name and number again.
Note: Record Voice Dial tags in a quiet environment and without the aid of
an accessory (for example, a headset or hands-free car kit).
Programming the Phone for Voice Dialing
Programming your phone for voice activated dialing is easy. The
phone provides voice prompts and screen displays to guide you
through the recording process. To program the phone for voice
activated dialing:
1. From the Main menu, select 6:Voice Dial.
2. Select 1:Say the name. The phone will prompt you to say the name
you want to program.
3. Wait for the beep and then say the name. For best results, use
names with at least two syllables, or use both a first and last
name. The phone stores the name as a “first” sample, and
then prompts you to say the name again.
4. Respond to the prompt by repeating the name after the beep
exactly as you did the first time. The phone stores the name
as a second sample and then requests the phone number.
5. Enter the phone number on the keypad.
6. To store the phone number, press <OK>. The number you
entered displays, along with the voice notification ‘Added’.
If the number you entered matches a name/number already
stored in your internal Phone Book, then the name also
displays.
7. The screen then returns to the Voice Dial menu.
Setting Up Voice Dial
Voice Dial is always active once you have programmed the
phone with Voice Dial entries. To place voice activated calls,
press and hold <Talk>. Then say the name into the phone after you
hear the voice prompt and the beep.
You can also initiate a voice activated call by opening the flip,
when this feature is activated.
To change the Voice Dial setup options:
1. From the Main menu, select 6:Voice Dial.
2. Select 5:Set Active.
3. Press the navigation key up or down to scroll between the
following options:
. Talk Only Enables voice dialing by pressing and holding <Talk>.
. Talk /Flip Enables voice dialing by pressing and holding < Talk >
when the phone is open, or by simply opening the phone’s flip cover.
5. Select the desired option and press <OK>.
Placing a Call Using Voice Dial
To place a call if Voice Dial is inactive:
1. Open the phone.
2. Press and hold <Talk>.
3. At the voice prompt, say the name into the phone.
. The phone automatically places the call if it recognizes the
name.
. If the phone does not recognize the name, it says “Who
would you like to call?” again and prompts “Locating
Name.”
. If the phone is unable to recognize the name after two
attempts, it says “The name cannot be recognized” and
prompts “Cannot recognize name. Please check name.” The
phone returns automatically to standby mode, and you can
try the call again later.
Reviewing Voice Dial Entries
To review Voice Dial entries:
1. From the Main menu, select 6:Voice Dial..
2. Select 2:Review names. A list of your stored voice dial numbers
display (the names also display if stored in the internal
Phone Book).
3. Press the associated key to select the desired entry, or scroll
to the desired entry and press <OK>. The recorded name plays
audibly. You can scroll through entries without having to
listen to each one, or you can listen to them all as they play in
order.
4. Press <Back> to return to the previous screen.
Erasing Voice Dial Entries
To erase an individual Voice Dial entry:
1. From the Main menu, select 6: Voice Dial.
2. Select 2:Review Names. A list of entries are displayed.
3. Press the associated key to select the desired entry, or scroll
to highlight the desired entry, and press <OK>. The recorded
name plays audibly and you are prompted with “OK: Erase”.
4. Press <OK> to erase that entry.
To erase all Voice Dial entries:
1. From the Main menu, select 8:Voice Tools.
2. Select 1:Voice Dial.
3. Select Erase All. You are given a confirmation screen and a
confirmation voice prompt.
4. Press <OK> to erase all Voice Dial entries or <Back> to return to
the previous screen.
information on how to enter text, see "Entering Characters"
12
Changing Your Phone’s Settings
In This Section
. Display Settings
. Sound Settings
. Location Settings
. Message Settings
. Security Settings
. Othe r Settings
This section describes how you can change your phone’s
settings to best suit your requirements. Take a few moments
to review these options and add or adjust the settings that are right
for you.
Sound Settings
Adjusting the Ringer Volume
1. From Standby mode, press <Menu> for the Main menu..
2. Select 6:Sounds .
3. Select 1:Ringer Volume. The following options display: Calls
and Messages and Alarms.
4. Select Calls for voice call ringer or Messages for message
alert Alarms for alarm alert.
5. Scroll to the desired option using the navigation key and
press <OK>.
Tip: You can use the volume keys located on the side of the phone to
adjust the ringer volume in Standby mode with the flip open or the voice
volume during a call.
Selecting Ringer Types
Ringer types help you identify incoming calls, messages and schedule events.
To select a ringer type for voice calls:
1. From Standby mode, press <Menu> for the Main menu..
2. Select 6:Sounds .
3. Select 2:Ringer Type and then 1:Voice Calls.
4. Select either With Caller ID or No Caller ID, and press <OK>.
5. Select the desired ringer type by pressing the navigation key left or right.
6. Listen to the available ringer types and press <OK> to select.
Tip: If your ringer is set to Vibrate or Off, you can review the ringer types
but will not hear them.
To select a ringer type for messages:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 6:Sounds ..
3. Select 2:Ringer Type and then 2:Messages.
4. Select Voice Mail, Page, Text, Web Alerts and press <OK>.
5. Select the desired ringer type by pressing the navigation key left or right.
6. Listen to the available ringer types and press <OK> to select.
To select a ringer type for alarm:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 6:S ounds .
3. Select 2:Ringer Type and then 3:Alarm.
4. Select the desired ringer type by pressing the navigation key left or right.
5. Listen to the available ringer types, and press <OK> to select.
To select a ringer type for schedule alarm:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 6:Sounds .
3. Select 2:Ringer Type and then 4:Schedule.
4. Select the desired ringer type by pressing the navigation key left or right. .
5. Listen to the available ringer types, and press <OK> to select.
Adjusting Key Beep
The keys on your phone beep when they are pressed. You can
adjust the volume of the beeps or turn them off when you do not
want the keys to beep at all.
1. From Standby mode, press <Menu> for the Main menu.
2. Select 6:Sounds .
3. Select 3:Key Beep.
4. Scroll to the desired key volume and press <OK> to select.
Setting Tone Length
The tone length setting enables you to select Normal or Long
DTMF (Dual-tone multi-frequency) tones. When you use a
teleservice, such as your bank account, and press the keys to
enter numbers into the teleservice, you are sending DTMF tones.
The system used by the bank or other service determines if you
need short or long DTMF tones. If the service is digital which
most are these days, normal DTMF will almost always work.
However, some new systems and almost older systems require
long DTMF tones.
To set the tone length:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 6:Sounds .
3. Select 4:Tone Length.
4. Select Long or Short, and press <OK>.
Turning Audible Alerts On/Off
Your phone will beep at you from time to time to let you know
that certain things have happened. You can easily turn these
alerts off or on.
There are four types of the alert available:
. Minute Beep: You can set the minute beep options to sound
an alert 10 seconds before each elapsed minute to remind
you of the length of the current call.
. Service Alert: A service alert is two short beeps that sound
when the phone experiences a dropped call or failed call, or
the phone enters or leaves a service area.
. Connect Tone: You can set the phone to sound when your call
is connected to system.
. Disconnect Tone : You can set the phone to sound when your
call is disconnected.
To turn each alert on or off:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 6:Sounds .
3. Select 5:Alerts.
4. Scroll to the alert type you want to set: Minute Beep, Service,
Connect or Disconnect.
5. Select On or Off, and press <OK>.
Setting Voice Volume
You can turn on or off the power on/off sound that sounds
when the phone is powered on or off.
1. From Standby mode, press <Menu> for the Main menu.
2. Select 6:Sounds .
3. Select 6:Voice Volume.
4. Select the desired ringer type by pressing the navigation key left or right. .
5. Listen to the available ringer types, and press <OK> to select.
Setting Roam Ringer
You can set the phone to use a distinctive ring for incoming
roaming calls.
1. From Standby mode, press <Menu> for the Main menu.
2. Select 6:Sounds .
3. Select 7:Roam Ringer.
4. Select Normal to use a normal ringer or Distinctive to use a
distinctive ringer.
5. Press <OK> to save the selection.
Display Settings
Changing the Idle Screen
You can select the image to be displayed on the idle screen.
1. From Standby mode, press <Menu> for the Main menu.
2. Select 7:Setup.
3. Select 1:Display and then 1:Wall Paper.
4. Scroll through the available images by pressing the
navigation key left or right, and press <OK> to select.
Selecting the Backlight Time Length
The backlight setting lets you select how long the display screen
and keypad are backlit after any key press is made or the flip
cover is opened.
1. From Standby mode, press <Menu> for the Main menu.
2. Select 7:Setup.
3. Select 1:Display and then 2:Backlight.
4. Select from the following options: Flip Open, 30 Seconds , 8
Seconds or Off.
5. Press <OK> to save and exit.
Note: Long backlight settings affect the battery’s talk and standby times.
Changing the Greeting
The greeting can be up to 12 characters and is displayed on the
first line of your phone’s display screen in Standby mode.
To change your greeting:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 7:Setup.
3. Select 1:Display and then 3:Greeting.
4. Type in the new greeting and then press <OK> to save.
You can enter 16 characters. For more information for Text
and Symbol Entry, refer to "Entering Characters".
The default entry mode is T9(English) mode.".
Changing the Contrast
To adjust the contrast on the phone’s display screen:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 7:Setup.
3. Select 1:Display and then 4:Contrast.
4. Adjust the LCD contrast with the slide bar on the bottom by
pressing the navigation key left or right.
5. Press <OK> to select.
Security Settings
By using the security setting on your Sprint PCS phone, you
receive peace of mind without sacrificing flexibility. With several
options available, you can customize your phone to meet your
personal needs.
Accessing the Security Menu
You must enter your lock code to view the Security menu. If you
forget your lock code, try using the last four digits of your Social
Security number, the last four digits of your phone Number, or
“0000”.
To access the Security menu:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 7:Setup.
3. Select 2:Security.
4. Enter your lock code, and the Security menu displays.
Locking Your Phone
When your phone is locked, you can only receive incoming calls
or make calls to 911, Sprint PCS Customer Care or special
numbers.
To lock your phone:
1. Access the Security menu.
2. Select 1:Lock Phone. The available options are: Unlocked, On
Power Up, Lock Now.
3. Select Lock Now and press <OK>.
To unlock your phone:
1. Press <OK> or <Menu> when the phone is locked.
2. Enter your lock code.
Tip: If you can’t recall your lock code, try using the last four digits of either
your Social Security number or Sprint PCS Phone Number or try 0000. If
none of these work, call Sprint PCS Customer Care at 1-888-211-4PCS
(4727).
You can place calls to 911 and to your special numbers when in
the lock mode. To place an outgoing call in the lock mode:
. To call an emergency number, special number, or Sprint PCS
Customer Service, enter the phone number and press <Talk>.
. To place normal outgoing calls. Press <OK> or <Menu> to dis play
the lock code screen, enter the lock code. Enter the phone
number, and press <Talk> to complete the call.
Changing the Lock Code
To change your lock code:
1. Access the Security menu.
2. Select 2:Change Lock.
3. Enter a new Lock Code number (this will override your
original lock code number), and press <OK>.
Using Special Numbers
You can hide up to three phone numbers that require your lock
code to make them “special.” All three special numbers can be
manually dialed at any time, even when your phone is locked.
To make a number special:
1. Access the Security menu.
2. Select 3:Special #.
3. Select an available space and press <OK> , or just enter the
space’s number.
4. Enter the phone number, and press <OK>.
To erase a special number:
1. Access the Security menu.
2. Select 3:Special #.
3. Select the number that you wish to erase, and press <OK>.
4. Press <Back> to erase the number, and press <OK>.
Erasing the Internal Phone Book
You can erase all the numbers stored in your internal Phone
Book. This is useful if you want to loan, or give your phone to a
friend or family member.
To erase your internal Phone Book:
1. Access the Security menu.
2. Select 4:ErasePbook.
3. Using the navigation key, select Yes and press <OK>.
If you do not wish to erase your internal Phone Book, select No
and press <OK> to return to the previous menu.
Resetting Your Phone
Resetting your phone returns all setup options to the factory’s
default settings. All of your important personal data (Internal
Phone Book, Voice Recordings), are unaffected by resetting your
phone.
To reset your phone:
1. Access the Security menu.
2. Select 5:Reset Phone .
3. Select Yes and press <OK> to confirm and reset the phone to
the factory defaults.
The phone reboots (turns itself off and back on), restores the
default settings, such as ringers, erases your messages and then
returns to Standby mode.
Setting the Call Answer
Your Sprint PCS phone is preset to answer an incoming call
when you press <Talk> . You can easily change how your phone
answers by using the Call Answer feature.
1. From Standby mode, press <Menu> for the Main menu.
2. Select 7:Setup.
3. Select 3:Call Answer.
4. Select from the following options:
. Any Key to answer by pressing any key except <End>.
. TALK Key to answer by pressing only <Talk>.
. Flip Open to answer by opening the flip cover. If it is already
open, you can press <Talk>.
5. Press <OK> to save and exit.
To turn the Auto Answer feature on or off:
1. From standby mode, press <Menu> for the Main menu.
2. Select 7:Setup
3. Select 4:Auto Answer.
4. Select the desired time your phone waits before answering
an incoming call. With this menu option set to Off, the phone
does not answer an incoming call, and if you do not answer
the call, it is stored in Missed Call log.
5. Press <OK>to save and exit.
Setting the Language of Your Phone
Your phone can display all menus and messages in either
Spanish or English; all verbal prompts will also be spoken by the
phone in the selected language. It’s quick, easy and very
convenient for bilingual families or friends. To change the
language of your phone:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 7:Setup.
3. select 5:Language.
4. Scroll to highlight English or Spanish.
5. When the desired option displays, press <OK>.
Veiwing Phone Informaition
1. From Standby mode, press <Menu> for the Main menu.
2. Select 7:Setup and then 6:Version. You can see the phone’s
information.
Location Settings
With the Location menu, emergency calls allow rescue personnel
to find you when they otherwise might not know your location,
provided that you are in a Sprint PCS Service area and the
service is available. This feature can also be turned off (except
during an emergency call) to ensure your privacy. For a stronger
location signal, make sure the antenna is fully extended.
Settings
The settings allow you to turn the location feature on or off. If
the option is turned off, the Sprint PCS Network cannot locate
your position using the Location feature. This option is
automatically turned on when an emergency call is placed, then
turned back off when the call is completed.
To turn the Location feature on or off:
1. From Standby mode, press <Menu> for the Main menu.
2. Select 7:Setup.
3. Select 7:Location.
4. Read the Location disclaimer by using the navigation key.
5. Press <OK> to display the Turn Location screen.
6. Select On to turn the feature on or Off to turn it off.
7. Press <OK> to save and exit.
13
Selecting Your Accessories
In This Section
. Accessory Options
. How To Order
We offer a variety of accessories for your new phone. Choose
from chargers, batteries and hands-free devices – all
designed to give you more flexibility and convenience.
Accessory Options
Standard Battery
The standard battery provides approximately up to 3.6 hours of
continuous talk time in digital mode and up to 1 hour of
continuous talk time in analog mode or up to 168 hours of
continuous standby time in digital mode and up to 15 hours
continuous standby time in analog mode. The battery charges in
about 4 hours using any of the charging accessories available
with this phone.
Vehicle Lighter Charger
You can charge your phone (even during a call) in your vehicle.
Hands -Free Car Kit
Allows you to operate your phone hands-free so you can drive
safely. It also charges the phone’s battery.
Desktop Charger
The Desktop Charger uses an AC adapter and is provided with
your phone for convenient charging.
Travel Adapter
Compact and lightweight, this is a convenient way to charge
your phone while on the road.
Sprint PCS Wireless Web™ Connection Kit
This convenient connectivity kit connects to the serial port and
contains Sprint PCS DialerSM software, a serial data cable and a
cable adapter to connect your phone to your mobile computing
device. The Sprint PCS Wireless Web Connection Kit is designed
for Apple® Macintosh® portables, PC laptop’s and Windows ® CE
devices.
Sprint PCS Wireless Web Connection Car Kit
This multi-device kit enables socket and/or PC card connection
to the PCMCIA – simplifying the connection and expanding the
number of available peripherals by freeing up the serial port for
fax or printer use. This kit contains Sprint PCS Dialer software, a
serial data cable and a cable adapter to connect your phone to
your mobile computing device. The kit contains all the
components necessary to connect laptop’s, Windows CE devices
and Macintosh portables.
Holster
The high-impact plastic Holster is designed specifically for your
phone with a tailored fit. A spring loaded belt clip ensures
protection and easy accessibility while carrying your handset.
Leather Case
Made from high quality leather, this case provides durability
and convenience while using your phone.
How To Order
Most Sprint PCS Accessories found at local Sprint PCS Centers
can also be purchased through the Sprint PCS Accessory
HotlineSM by calling 1-800-974-ACC1 (2221) or <*> <2> <2> <2>
<Talk> from your phone. Next day delivery is offered in
select areas. You can also visit our web site at
www.sprintpcs.com.
14
Knowing Performance and Safety
Guidelines
In This Section
. Getting the Most Out of Your Reception
. Maintaining Safe Use of and Access to Your Phone
. Caring for the Battery
. Acknowledging Special Precautions and the FCC Notice
. Owner's Record
. User Guide Proprietary Notice
Part of getting the most out of your Sprint PCS PhoneTM is
knowing where and how it works at optimum efficiency. This
section outlines performance and safety guidelines that ensure you
experience the full quality your Sprint PCS Phone was designed to
give you.
Getting the Most Out of Your Reception
Keeping Tabs on Signal Strength
The quality of each call you make or receive depends on the signal
strength in your area. Your phone informs you of the current strength by
displaying a number of bars next to the signal strength icon. The more
bars displayed, the stronger the signal. If you’re inside a building, being
near a window may give you better reception.
Understanding Power Save Feature
If your phone is unable to find a signal after 15 minutes of searching, a
Power Save feature is automatically activated. If your phone is on, it
periodically rechecks service availability or you can check yourself by
pressing any key. Anytime the Power Save feature is activated, a
message displays on the screen. When a signal is found, your phone
returns to Standby mode.
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it’s
turned on, it receives and transmits radio frequency (RF) signals. When
you use your phone, the system handling your call controls the power
level. This power can range from 0.006 watts to 0.2 watts in digital
mode.
Knowing Radio Frequency Safety
The design of your Sprint PCS Phone complies with updated NCRP
standards described below.
In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE)
and the American National Standards Institute (ANSI) joined in
updating ANSI’s 1982 standard for safety levels with respect to human
exposure to RF signals. More than 120 scientists, engineers and
physicians from universities, government health agencies and
industries developed this updated standard after reviewing the
available body of research. In 1993, the Federal Communications
Commission (FCC) adopted this updated standard in a regulation. In
August 1996, the FCC adopted hybrid standard consisting of the
existing ANSI/IEEE standard and the guidelines published by the
National Council of Radiation Protection and Measurements (NCRP).
Maintaining Your Phone’s Peak Performance
There are several simple guidelines to operating your phone properly
and maintaining safe, satisfactory service.
. Hold the phone with the antenna up, fully-extended and over your
shoulder.
. Try not to ever hold, bend or twist the phone antenna.
. Don’t use the phone if the antenna is damaged.
. Speak directly into the mouthpiece.
. Avoid exposing your phone and accessories to rain or liquid spills.
If your phone does get wet, immediately turn the power off and
remove the battery. If it’s inoperable, return it to a Sprint PCS Center
or call Sprint PCS Customer Care for service.
Note: For the best care of your phone, only Sprint PCS authorized personnel
should service your phone and accessories. Faulty service may void the
warranty.
Maintaining Safe Use of and Access to Your Phone
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD
TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY
DAMAGE
Using Your Phone While Driving
Talking on the phone while driving (or operating the phone without a
hands-free device) is prohibited in some jurisdictions. Laws vary as to
specific restrictions. Remember that safety always comes first.
When using your phone in the car:
. Get to know your phone and its features, such as speed dial and
redial.
. When available, use a hands-free device.
. Position your phone within easy reach.
. Let the person you are speaking to know you are driving; if
necessary, suspend the call in heavy traffic or hazardous weather
conditions.
. Do not take notes or look up phone numbers while driving.
. Dial sensibly and assess the traffic; if possible, place calls when you
are not moving or before pulling into traffic.
. Do not engage in stressful or emotional conversations that may
divert your attention from the road.
. Dial <9> <1> <1> to report serious emergencies. It’s free
from your wireless phone.
. Use your phone to help others in emergencies.
. Call roadside assistance or a special non-emergency wireless
number when necessary.
Tip: Purchase an optional Hands-Free Car Kit.
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any special
regulations in a given area. Turn your phone off in areas where use is
forbidden or when it may cause interference or danger.
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radio frequency
(RF) signals. However, RF signals from wireless phones may affect
inadequately shielded electronic equipment.
RF signals may affect improperly installed or inadequately shielded
electronic operating and entertainment systems in motor vehicles.
Check with the manufacturer or its representative to determine if these
systems are adequately shielded from external RF signals. Also check
with the manufacturer regarding any equipment that has been added to
your vehicle.
Consult the manufacturer of any personal medical devices, such as
pacemakers and hearing aids, to determine if they are adequately
shielded from external RF signals.
Note: Always turn off the phone in health care facilities and request
permission before using the phone near medical equipment.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent possible
interference with aircraft systems, the U.S. Federal Aviation
Administration (FAA) regulations require you to have permission from
a crew member to use your phone while the plane is on the ground. To
prevent any risk of interference, FCC regulations prohibit using your
phone while the plane is in the air.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn off your phone when
in a blasting area or in other areas with signs indicating that two -way
radios should be turned off. Construction crews often use remotecontrol
RF devices to set off explosives.
Turn off your phone when you’re in any area that has a potentially
explosive atmosphere. Although it’s rare, your phone or its accessories
could generate sparks. Sparks could cause an explosion or a fire
resulting in bodily injury or even death. These areas are often, but not
always, clearly marked. They include:
. Fueling areas such as gas stations
. Below deck on boats
. Fuel or chemical transfer or storage facilities
. Areas where the air contains chemicals or particles such as grain,
dust or metal powders
. Any other area where you would normally be advised to turn off
your vehicle engine
Note: Never transport or store flammable gas, liquid or explosives in the
compartment of your vehicle that contains your phone or accessories.
Restricting Children’s Access to Your Phone
Your Sprint PCS Phone is not a toy. Children should not be allowed to
play with it because they could hurt themselves and others, damage the
phone or make calls that increase your phone bill.
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out of your battery’s
performance.
. Use only Sprint PCS-approved batteries and desktop chargers.
These chargers are designed to maximize battery life. Using other
batteries or chargers voids your warranty and may cause damage.
. In order to avoid damage, charge the battery only in temperatures
that range from 32º F to 113º F (0º C to 45º C).
. Don’t use the battery charger in direct sunlight or in high humidity
areas, such as the bathroom.
. Never dispose of the battery by incineration.
. Keep the metal contacts on top of the battery clean.
. Don’t attempt to disassemble or short-circuit the battery.
. The battery may need recharging if it has not been used for a long
period of time.
. It’s best to replace the battery when it no longer provides acceptable
performance. It can be recharged hundreds of times before it needs
replacing.
. Don’t store the battery in high temperature areas for long periods of
time. It’s best to follow these storage rules:
. Less than one month: 4º F to 140º F (-20º C to 60º C)
. More than one month: 4º F to 113º F (-20º C to 45º C)
Disposal of Lithium Ion (LiIon) Batteries
For safe disposal options of your LiIon batteries, contact your nearest
Sprint PCS-authorized service center.
Special note: Be sure to dispose of your battery properly. In some
areas, the disposal of batteries in household or business trash may be
prohibited.
Note: For safety, do not handle a damaged or leaking LiIon battery.
Acknowledging Special Precautions and the FCC Notice
FCC Notice
The phone may cause TV or radio interference if used in close proximity
to receiving equipment. The FCC can require you to stop using the
phone if such interference cannot be eliminated.
Vehicles using liquefied petroleum gas (such as propane or butane)
must comply with the National Fire Protection Standard (NFPA-58). For
a copy of this standard, contact the National Fire Protection Association,
One Batterymarch Park, Quincy, MA 02269, Attn: Publication Sales
Division.
Cautions
Any changes or modifications to your phone not expressly approved in
this document could void your warranty for this equipment and void
your authority to operate this equipment. Only use approved batteries,
antennas and chargers. The use of any unauthorized accessories may be
dangerous and voids the phone warranty if said accessories cause
damage or a defect to the phone.
Although your phone is quite sturdy, it is a complex piece of equipment
and can be broken. Avoid dropping, hitting, bending or sitting on it.
Body-Worn Operation
This device was tested for typical body-worn operations with the back of
the phone kept 1.5 cm from the body. To maintain compliance with FCC RF
exposure requirements, use only belt-clips, holsters or similar accessories that
maintain a 1.5 cm separation distance between the user's body and the back of the
phone,including the antenna. The use of belt-clips, holsters, and similar accessories
should not contain metallic components. The use of accessories that do not satisfy these
requirements may not comply with FCC RF exposure requirements, and should be avoided.
www.fcc.gov.
Specific Absorption Rate (SAR) for Wireless Phones
The SAR is a value that corresponds to the relative amount of RF energy
absorbed in the head of a user of a wireless handset.
The SAR value of a phone is the result of an extensive testing,
measuring and calculation process. It does not represent how much RF
the phone emits. All phone models are tested at their highest value in
strict laboratory settings. But when in operation, the SAR of a phone can
be substantially less that the level reported to the FCC. This is because of
a variety of factors including its proximity to a base station antenna,
phone design and other factors. What is important to remember is that
each phone meets strict federal guidelines. Variations in SARs do not
represent a variation in safety.
All phones must meet the federal standard, which incorporates a
substantial margin of safety. As stated above, variations in SAR values
between different model phones do not mean variations in safety. SAR
values at or below the federal standard of 1.6 W/kg are considered safe
for use by the public.
FCC Radio Frequency Emission
This phone meets the FCC Radio Frequency Emission Guidelines. FCC
ID number: A3LSPHN290 . More information on the phone’s SAR can be
found from the following FCC website: http://www.fcc.gov/oet/fccid
Owner's Record
The model number, regulatory number and serial number are located
on a nameplate inside the battery compartment. Record the serial
number in the space provided below. This will be helpful if you need to
contact us about your phone in the future.
Model:
Serial No.:
User Guide Proprietary Notice
CDMA Technology is licensed by QUALCOMM Incorporated under
one or more of the following patents:
4,901,307 5,109,390 5,267,262 5,416,797
5,506,865 5,544,196 5,657,420 5,101,501
5,267,261 5,414,796 5,504,773 5,535,239
5,600,754 5,778,338 5,228,054 5,337,338
5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073
T9 Text Input is licensed by Tegic Communications and is covered by
U.S. Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other
patents pending.
15
Terms and Conditions & Warranty
Information
In This Section
. Terms and Conditions of Services
. Manufacturer’s Warranty
T his section contains the Terms and Conditions of Services and
the manufacturer’s warranty for your Sprint PCS PhoneTM.
Terms and Conditions of Services
Thanks for choosing to connect with Sprint PCS. These terms and
conditions are part of your agreement with Sprint PCS for Sprint
Personal Communication Services.
For the most current version of the terms and conditions, please visit
our website at www.sprintpcs.com or call Sprint PCS Customer Care at
1-888-211-4PCS, because the terms and conditions included with your
Sprint PCS PhoneTM may not be the most current version. If you
activated Sprint PCS Services before the effective date of these terms
and conditions, these terms and conditions replace and supersede any
previous terms and conditions.
If you have questions about your Sprint PCS Services, call Sprint PCS
Customer Care at 1-888-211-4PCS (4727) or visit our Web site at
www.sprintpcs.com.
Agreement
Your agreement (“Agreement”) with Sprint Spectrum L.P. and any of its
affiliates doing business as Sprint PCS providing Sprint Personal
Communications Services (“Services”) to you is made up of these Terms
and Conditions of Service (“Terms”) and the Service Plan that we agree
to provide you. Your “Service Plan” is described in our marketing
materials, and includes the rates and features we set for that Service
Plan. We use the words “we,” “us,” “our” or “Sprint PCS” to refer to
Sprint Spectrum L.P. and its affiliates doing business as Sprint PCS in
these Terms. When you activate Services or attempt to use our Services
(including, without limitation, attempting to place a call on the Sprint
PCS Network or off the Sprint PCS Network when roaming, including
“911” or similar calls), you accept the Agreement.
Provision of Service
Your purchase of Sprint PCS phones or other equipment does not mean
that we must provide Services to you. We may decide not to provide
Services to you for any lawful reason. We may request that you provide
us with any information we reasonably require to determine whether
you qualify for Services. Services in some areas are managed and
provided under contract with Sprint PCS by independent affiliates with
access to the Sprint PCS Network. Some Services may not be available
or may operate differently in certain affiliate markets.
Credit Verification
You must have and keep satisfactory credit to receive and continue to
receive Services. We will verify your credit before agreeing to provide
Services to you and we may verify your credit at any time while we
provide Services to you. Credit verification may include a review of
credit reports that we receive from commercially available credit
bureaus. We may require a guarantee of payment by an individual or
entity approved by us. If at any time we determine, in our sole
discretion, that payment for Services may not be made when due, we
may suspend Services to your phone and require that you provide
payment on account or a guarantee of payment before we resume
Services to your phone.
Changes to Agreement
We may change this Agreement at any time (but see Service Plan). Any
changes to the Terms are effective when we publish the revised terms. If
you use our Services or make any payment to us on or after the effective
date of the changes, you accept the changes. If you do not accept the
changes, you may terminate Services (but see Termination and
Changing Service Plans). For purposes of the Agreement, “use” includes
keeping the right to access the Sprint PCS Network by not terminating
Services. You may not modify the Agreement except for your Service
Plan (see Termination and Changing Service Plans).
Service Plan
You may be eligible for a fixed length Service Plan (“Term Service Plan”)
or for a month-to-month Service Plan (“Non-Term Service Plan”). We
determine the Service Plan for which you qualify. We may offer nonidentical
Service Plans to different individuals or entities. Services and
coverage under some Service Plans may be more limited than available
under other Service Plans. Your Service Plan sets out the charges for
Services and is your Service Plan until that Service Plan is changed, you
switch to a different Service Plan, or your Services terminate. Your
Service Plan may require that you make a deposit, prepayment, or a
series of deposits or prepayments, or be subject to an account spending
limit, before Services are activated or maintained.
Changing Service Plans
If you are on a Non-Term Service Plan, you may change to a different
Service Plan for which you qualify. Any change is effective at the start of
your next full invoicing cycle unless otherwise specified by us at the
time that you place your change order. If you change or add a different
Service Plan or service feature and the change is effective prior to the
start of your next full invoicing cycle, you will be invoiced a prorated
amount. We may require a service charge for implementing any change
directed by you as well as the Service Plan or optional service features
you select. If you are on a Term Service Plan, your ability to change to
another Service Plan may be limited and we may require you to pay a
termination fee as set out in your Service Plan.
Use of Services and Equipment; Availability
You must be at least 18 years old to subscribe to our Services. We may
require you to provide proof of your age and identity. If you are under
18 years old you may be eligible for certain Services that have Account
Spending Limits if a person 18 years or older is also named as a
subscriber on the Account. Services and equipment may not be used for
any unlawful, fraudulent or abusive purpose. By requesting Services,
you agree that you will not use Services and equipment in any
unlawful, fraudulent or abusive manner. You may not resell or lease
Services or equipment to anyone. Services are available within the
operating range of the Sprint PCS Network. Coverage and quality of
Services may be affected by conditions within or beyond our control,
including atmospheric, geographic, or topographic conditions. We do
not guarantee that there will be no interruptions or delays in Services.
Your Sprint PCS Phone™ will not accept the services of any wireless
provider other than Sprint PCS (but see Roaming).
Number
We assign a phone number (“Number”) to the phone or other
equipment used by you on the Sprint PCS Network. We may change the
Number without compensation by giving you prior notice. You do not
own the Number. You may not modify the Number we program into
any phone or other equipment.
Phone Activation Fee
You may be required to pay a non-refundable phone activation fee when
you activate a new Number, have us switch a Number to a different
phone, we activate a different phone on your existing account or your
Service Plan says so. Details on any applicable phone activation fee are
set out in your Service Plan or can be obtained by calling Sprint PCS
Customer Care.
Charges
For most forms of wireless Service, your usage will be charged from the
time you first initiate contact between your phone or other wireless
device and the network until the network connection is broken, whether
or not you are successful in connecting with the service with which you
seek to connect, even if the connection is later broken or dropped. An
exception is that you are not charged for voice calls that are not
completed. You are charged for completed calls to your Number from
the time shortly before the phone starts ringing until the call is
terminated by either party. You will be charged peak rates for the entire
duration of calls initiated during the peak time periods applicable to
your Service. You will be charged off-peak rates for the entire duration
of calls initiated during the off-peak time periods applicable to your
Service. In addition to these usage charges, you may be charged for
recurring monthly service charges, applicable local and long-distance
toll charges, other usage charges, connection fees, roaming charges,
directory assistance, call completion charges, optional features you
select at an extra cost, and taxes and other regulatory related charges.
Charges for most Services are incurred in one-minute increments, with
partial minutes of use rounded up to the next highest minute. You must
pay, by each invoice due date, all charges for Services provided to the
Number for each phone or other equipment that our records show you
activated, no matter who actually uses or has possession of the phone or
other equipment at the time Services are provided.
Voice Command
Sprint PCS Voice CommandSM is an optional service that allows you to
place calls by using speech recognition technology. Calls to 911 or
similar emergency numbers cannot be placed through the Voice
Command feature. Airtime and applicable long distance charges for a
call completed from your Number using the Voice Command feature
begin when you press or activate the TALK or similar keys and end
when your call is terminated by hitting the END key or by returning to
the Voice Command platform. If you initiate and complete another call
without leaving the Voice Command platform, a separate charge for
that call will begin from the time the previous call was terminated.
Airtime and applicable long distance charges will be applied to the
entire length of a completed call initiated from Voice Command. Using
Directory Assistance to input names into your Voice Command address
book will incur additional charges. Details on charges for the Voice
Command feature can be found in the marketing materials for this
feature, by visiting www.sprintpcs.com or by calling Sprint PCS
Customer Care.
Invoicing
Invoicing cycles are approximately 30 days in length. Invoicing cycles
and dates may change from time to time. Except as otherwise provided
in your Service Plan, monthly recurring charges (MRCs) are invoiced
one invoicing cycle in advance. Charges for Services are usually
invoiced as soon as possible after the charges accrue. We may, however,
invoice you for usage and charges occurring before the invoicing cycle
being invoiced, if they were not previously invoiced. If you are invoiced
for usage incurred during a prior invoicing cycle, those minutes will be
applied to your Service Plan minutes for the current invoicing cycle.
However, if you change your Service Plan between the time the usage
was incurred and the beginning of the current invoicing cycle, those
minutes from the prior invoicing cycle will be charged at the rate per
minute for usage over included minutes provided in the Service Plan in
effect at the time the usage was incurred.
Payment
If you have authorized payment for Services or equipment by credit
card or by debiting a bank account, no additional notice or consent is
required before we invoice the credit card or debit the bank account for
all amounts due to us or billed by us on behalf of a third party. You must
promptly notify us of any change in your invoicing address or of the
credit card or bank account used for payment. We reserve the right to
require payment by money order, cashier’s check or other secured form
of payment. If we take action to receive payment beyond invoicing you
for charges for Services or equipment, you must pay our costs and
expenses of collection, including attorneys’ fees and expenses, the fees
of any collection agency and court costs. If we act as an invoicing agent
for a third-party service provider, payments received are first applied to
amounts due and owing to us and any remaining amounts are applied
to sums due and owing to the third-party service provider. We may
charge an additional fee for any check or other negotiable instrument
endorsed by you and returned unpaid by a financial institution for any
reason. You may be charged fees for certain methods of payment.
Late Payment Charges
Payment is past due if we do not receive it by the due date shown on
your invoice. Any payment for Services and equipment not made when
due accrues late charges until paid at the rate of 1.5% per month or at
the highest rate allowed by law. Late charges are prorated daily for each
day that payment is past due, but are not compounded monthly.
Acceptance of late or partial payments (even if marked “paid in full”)
does not waive our right to collect all amounts that you owe us.
Disputed Charges
You must raise any dispute that you have about any charges invoiced to
you within 15 days of the date of the invoice or you have accepted the
invoice. You may notify us of any dispute by notifying Sprint PCS
Customer Care. Calls to our sales or general business offices are not
notice of a dispute. If disputed invoice procedures are described on the
invoice, you must follow them.
Termination. Non-Term Service Plan.
If you are on a Non-Term Service Plan you may terminate Services at
any time by giving us notice. Subject to the terms of this Agreement, we
may terminate Services at any time, with or without notice. We may
deactivate any Number before you receive notice of termination
without liability to you. Termination by either of us may be with or
without cause.
Termination. Term Service Plan.
If you are on a Term Service Plan (1) your ability to terminate Services
before the end of the term is limited, (2) your ability to change to
another Service Plan before the end of the term may be limited, and may
result in a termination or activation fee, (3) you may be required to pay a
termination fee, (4) we may not terminate Services without cause before
the end of the term and (5) if we terminate Services for cause before the
end of the term, you may be required to pay a termination fee. No
termination fee is charged if you terminate a Term Service Plan within
14 days of activation of your Sprint PCS Phone. During the term we
must give each other notice to terminate Services. At and after the
expiration of the term, you may terminate Services at any time by giving
us notice and we may, subject to this Agreement, terminate Services at
any time, with or without notice.
Termination. General.
Regardless of whether you have a Non-Term or a Term Service Plan, we
may terminate or suspend Services to you without liability (1) if you
breach any provision of this Agreement (including if you fail to pay any
charges for Services), or (2) if you fail to pay any charges due us for
equipment or otherwise. If you promptly cure the breach, we may, but
are not obligated to, reactivate Services to you. You must pay all charges
for (a) Services provided before termination of a Number and (b)
equipment, regardless of who terminates Services. If Services are
terminated before the end of your current invoicing cycle, (i) the
monthly recurring charge is not prorated to the date of termination, and
(ii) you will not receive a credit or refund for any unused minutes in
your Service Plan.
Account Spending Limit
If we agree to provide Services to you on an Account Spending Limit
basis, we will tell you your Account Spending Limit before we start
Services to your Number, or as reasonably practicable after the limit is
imposed. If we require a deposit for you to establish or keep Services on
an Account Spending Limit basis, we will hold the deposit as partial
guarantee of payment for Services (see Deposits). Charges for Services
accrue against your Account Spending Limit as they are incurred. We
may charge an initial ASL start up fee. We may charge a monthly ASL
service fee, in addition to your recurring monthly service charge. We
may suspend Services to your Number without prior notice to you
when your account balance reaches your Account Spending Limit.
Services are restored when you have paid any past due balance and pay
a specified minimum amount to reduce your account balance below
your Account Spending Limit. We may change this minimum amount at
any time upon notice to you. You may pay any past due balance and the
minimum amount by any method authorized by Sprint PCS. Call Sprint
PCS Customer Care for information about authorized methods of
making these payments. We may charge you a fee for calls that involve
our live customer care services. If we provide Services to you on an
Account Spending Limit basis, Services and coverage may be limited in
certain ways. You must pay all charges for Services even if they exceed
the amount of your Account Spending Limit.
Deposits
If we require a deposit for you to establish or keep Services, we will hold
the deposit as partial guarantee of payment for Services. We may
change the deposit amount at any time to reflect revised estimated
monthly charges based upon your usage. A deposit may not be used to
pay any invoice (unless it is used to pay a final invoice) or delay
payment. The deposit amount, the length of time we hold the deposit
and changes to the deposit amount are determined based on your credit
and payment history. The rate of interest on the deposit is subject to
change. We may mix deposits with our other funds. If Services are
terminated for any reason, we may, without notice to you, apply your
deposit toward payment of outstanding charges and return any excess
to you at your last known address within 75 days after termination of
Services. If the U.S. Postal Service cannot deliver the money to you and
returns it to us, we will hold it for you for one year from the date of
return and, during that period, we may charge a monthly servicing fee
against the deposit balance. Any money held during this one-year
period will not accrue interest for your benefit. You forfeit any portion
of the money left after the one-year period.
Wireless Web and Voice Portal Services
Wireless Web Services are part of the Services that can be obtained
through Sprint PCS. Wireless Web Services may not be immediately
available in some Sprint PCS affiliate markets. Use of Wireless Web
Services requires a wireless data compatible phone or certain other
equipment (or both) and is subject to any memory, storage or other
limitation in the phone or other equipment. The Caller ID blocking
feature is not available when using Wireless Web Services. For data calls
(including Wireless Web and Voice Portal calls) that are attempted, but
not completed, you are charged for the time during which the network
attempts to connect the call. You are charged for time spent connected to
the Wireless Web or Voice Portal, including time spent browsing on the
Internet or Voice Portal and reviewing or scrolling through Internet
information on-line while still connected to the Sprint PCS Network.
Not all Internet sites can be accessed and you may receive an error
message if you attempt to access a site that cannot be accessed through
Wireless Web Services. You are also charged for Wireless Web
connections to review your Sprint PCS account information. Wireless
Web Services and Voice Portal data calls may not be available when you
are roaming off the Sprint PCS Network. Wireless Web Services are not
available to you if you are on a Sprint PCS Prepaid Service Plan. If you
receive Services on an Account Spending Limit basis, you may be
limited in the Wireless Web and Voice Portal Services available to you.
Call Sprint PCS Customer Care or visit our website at
www.sprintpcs.com for availability and equipment compatibility
information. Specific additional information about Wireless Web
Services and Voice Portal Services, including pricing, included minutes
and combining with other Service Plans, is available in our standard
sales collateral for Sprint PCS Wireless Web Services and Voice Portal
Services or at www.sprintpcs.com. Sprint PCS is not a publisher of third
party content that can be accessed through Wireless Web Services or
Voice Portal Services. Sprint PCS is not responsible for any opinions,
advice, statements, services or other information is provided by third
parties and accessible through Wireless Web Services or Voice Portal
Services. Neither Sprint PCS nor its vendors or licensors guarantees the
accuracy, completeness or usefulness of information that is obtained
through the Wireless Web Services or Voice Portal Services. You are
responsible for evaluating such content.
Taxes and Other Regulatory Related Charges
We invoice you for taxes, fees and other charges levied by federal, state
or local authorities, or foreign government on Services. We also assess
charges associated with regulatory mandates and obligations, such as
Universal Service and Enhanced 911 service. If you claim any tax
exemption, you must provide us with a valid tax-exempt document.
Any tax exemption applies only from the date we receive a valid taxexempt
document.
Roaming
Calls made outside of your Home Service Area and outside of the Sprint
PCS Network are “roaming” calls. Your Sprint PCS phone is specifically
designed and engineered to work only on the Sprint PCS Network. It
works on another CDMA PCS provider’s system only when a roaming
agreement is in place between Sprint PCS and the other provider. If
your Sprint PCS Phone is a dual-mode phone, it works on both a CDMA
PCS provider’s system (in addition to the Sprint PCS Network) and a
wireless analog telecommunications provider’s system only when
roaming agreements are in place between Sprint PCS and the other
providers. If we do not have a roaming agreement in place, you may be
able to place roaming calls “manually” by using a valid credit card. If
there is a gap or other interruption of coverage within a Sprint PCS
coverage area that prevents connection with the Sprint PCS network
and your dual-mode phone is set to roam automatically when outside
Sprint PCS coverage, you may incur roaming fees within a Sprint PCS
coverage area. Certain features are not available when roaming.
Roaming rates may be different from and higher than the rates you pay
for calls within your Sprint PCS Home Service Area and on the Sprint
PCS Network. Roaming charges are invoiced according to the practices
of the roaming service provider. When roaming, you are subject to the
limitation of liability provisions and other applicable rules imposed by
the roaming service provider.
Interruption of Service
We may give credit for a continuous interruption of Services for more
than 24 hours on a case-by-case basis. Interruptions caused by your
negligent or willful actions, or by failure of equipment or service not
provided by us, or by causes beyond our reasonable control, do not
qualify for credit. We may provide you with an airtime credit of one
minute for a call that is disconnected because of transmission limitations
caused by atmospheric, geographic or topographic conditions and that
you redial within one minute of disconnection. You must notify us
within 24 hours of the disconnection to request credit.
Phones and Other Equipment
Phones and other equipment may be purchased and returned as
provided in the purchase documents. We are not the manufacturer of
the phones or other equipment. The only warranties on the phones or
other equipment are any limited warranties extended by the
manufacturers. We have no liability in connection with the phones and
other equipment or for the manufacturers’ acts or omissions.
Lost or Stolen Equipment
If your phone or other equipment is lost or stolen, you must notify us by
calling Sprint PCS Customer Care. You are responsible for all charges
for Services provided to the Number for the lost or stolen equipment
before you notify us of the loss or theft. We will deactivate Services to
the Number upon notification to us of any loss or theft. You may be
required to provide evidence of the loss or theft (for example, a police
report or sworn statement). If the equipment is later found, we may
require that you exchange it for another phone or other equipment
before we reactivate Services (if we do reactivate Services), as well as
require you to pay a reactivation fee. We will deactivate Services to any
Number without prior notice to you if we suspect any unlawful or
fraudulent use of the Number. You agree to cooperate reasonably with
us in investigating suspected unlawful or fraudulent use.
Caller ID
If you do not want people you call to get the Number assigned to your
phone, you must call Sprint PCS Customer Care for information about
automatic Caller ID blocking. The Number assigned to your phone can
be blocked on a per-call basis by dialing *67 + Destination Number +
OK, but Caller ID delivery resumes on the next call you make. Caller ID
display on incoming calls to your Number depends on receiving the
information from the calling party.
TTY Access
A TTY (also known as TDD or Text Telephone) is a telecommunications
device that allows people who are deaf or hard of hearing, or who have
speech or language disabilities, to communicate by telephone. It is not
possible to use your phone with a TTY.
Pay-Per-Call Service
We will not complete calls from your Number to 900, 976 and similar
numbers for pay-per-call services.
International Calling
You may be limited in the international destinations that you can call
with Services. You should contact Sprint PCS Customer Care for
information about international destinations that you cannot call.
Limitation of Liability
Except as otherwise provided in this section, our sole liability to you for
any loss or damage arising out of providing or failing to provide
Services (including mistakes, omissions, interruptions, delays, errors, or
defects) does not exceed (1) in cases related to a specific piece of
equipment, the prorated MRC for Services to the piece of equipment
during the affected period, or (2) in cases not related to a specific piece
of equipment, the prorated MRCs for Services to you during the affected
period. Neither we nor our vendors, suppliers or licensors are liable for
any damage arising out of or in connection with:
a) any act or omission of any telecommunications service or other
service provider other than us;
b) any directory listing;
c) any dropped calls or inability to place or receive calls;
d) any interruption of Services, including interruptions caused by
equipment or facilities failure or shortages, transmission limitations or
system capacity limitations;
e) traffic or other accidents, or any health-related claims allegedly
arising from the use of Services, phones, equipment or accessories used
in connection with the Services;
f) the use of Sprint PCS Wireless Web Services, including the accuracy or
reliability of any information obtained from the Internet using Sprint
PCS Wireless Web Services or from Voice Portal Services, or Internet
services, content or applications not supported by Sprint PCS;
g) any late or failed message delivery;
h) any interruption or failure of 911 or E911 emergency services or
identification of the Number, address or name associated with any
person accessing or attempting to access emergency services from your
phone;
i) the installation or repair of any products or equipment by parties who
are not our authorized employees or agents;
j) events due to factors beyond our control, including acts of God
(including, without limitation, weather-related phenomena, fire or
earthquake), war, riot, strike, or orders of governmental authority;
k) any act or omission of any third party or independent contractor that
offers products or services in conjunction with or through the Services,
or
l) your negligent or intentional act or omission.
NO CONSEQUENTIAL OR OTHER DAMAGES
UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL
DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR
IN CONNECTION WITH PROVIDING OR FAILING TO PROVIDE
SERVICES, PHONES OR OTHER EQUIPMENT USED IN
CONNECTION WITH THE SERVICES, INCLUDING, WITHOUT
LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR COST OF
REPLACEMENT PRODUCTS AND SERVICES. THIS SECTION
SURVIVES TERMINATION OF THIS AGREEMENT.
Indemnification
You indemnify and defend us, our partners, directors, officers,
employees and agents from and against any claim, action, damage,
liability and expense arising out of or in connection with: (1) your acts
or omissions that occur in connection with your use of the Services or
equipment used in connection with the Services, and (2) any
communications you make or receive using the Services. This
indemnification extends to and includes any attorney’s fees and costs
incurred by us arising from any actions or claims to which this
indemnification applies, or from the contesting of the applicability of
this provision. This section survives termination of this Agreement.
ARBITRATION OF DISPUTES
ANY CLAIM, CONTROVERSY OR DISPUTE, WHETHER SOUNDING
IN CONTRACT, STATUTE, OR TORT, INCLUDING FRAUD,
MISREPRESENTATION, OR ANY OTHER LEGAL THEORY,
RELATED DIRECTLY OR INDIRECTLY TO THE SERVICES,
WHETHER BETWEEN THE COMPANY AND THE CUSTOMER OR
BETWEEN THE COMPANY OR THE CUSTOMER, ON THE ONE
HAND, AND EMPLOYEES, AGENTS OR AFFILIATED BUSINESSES
OF THE OTHER PARTY, ON THE OTHER HAND, SHALL BE
RESOLVED BY ARBITRATION AS PRESCRIBED IN THIS SECTION.
THE FEDERAL ARBITRATION ACT, NOT STATE LAW, GOVERNS
THE QUESTION OF WHETHER A CLAIM IS SUBJECT TO
ARBITRATION.
A single arbitrator engaged in the practice of law will conduct the
arbitration under the rules of the American Arbitration Association. The
arbitrator will be selected in accordance with AAA procedures from a
list of qualified people maintained by the AAA. All expedited
procedures prescribed by the AAA rules will apply, and each party will
bear their own costs and attorney’s fees.
No discovery will be permitted, except that the parties will exchange,
thirty days prior to the hearing on their dispute, all documents to be
submitted to the arbitrator, including any reports or summaries, and a
list of the names and addresses of those persons to be called to testify.
Following exchange of this information, the parties may agree to waive
a hearing.
The arbitrator will have authority only to award compensatory
damages and will not have authority to award punitive damages, lost
profits, or other non-compensatory damages. The arbitrator’s decision
and award will be final and binding, and judgment on the award
rendered by the arbitrator may be entered in any court with jurisdiction.
The arbitrator’s decision must not contain findings of fact or
conclusions of law.
If any party files a judicial or administrative action asserting a claim that
is subject to arbitration and another party successfully stays such action
or compels arbitration, the party filing that action must pay the other
party’s costs and expenses incurred in seeking such stay or compelling
arbitration, including attorney’s fees.
Notices
You may get our current address for written notice by calling Sprint PCS
Customer Care. Written notice to you is sent to your last known address
in our invoicing records. Written notice is deemed delivered 3 days after
deposit in the U.S. mail, postage prepaid, and properly addressed.
Unless required by this Agreement or Applicable Laws, (1) you may
notify us by calling Sprint PCS Customer Care, and (2) we may notify
you by leaving a message for you on your Sprint PCS Phone, answering
machine or with your answering service. Notice addresses may be
changed by giving notice as provided in this section.
Choice of Law; Jurisdiction
This Agreement is governed by and must be construed under federal
law and the laws of the State of Kansas, without regard to choice of law
principles. You agree to submit yourself to the personal jurisdiction of
the courts in the State of Kansas.
General
If either of us does not enforce any right or remedy available under this
Agreement, that failure is not a waiver of the right or remedy for any
other breach or failure by the other party. Our waiver of any
requirement in any one instance is not a general waiver of that
requirement and does not amend this Agreement. If any part of this
Agreement is held invalid or unenforceable, that part is interpreted
consistent with Applicable Laws as nearly as possible to reflect the
original intentions of the parties and the rest of this Agreement remains
in full force and effect. Section headings are for descriptive purposes
only and are not used to interpret this Agreement. You may not assign
this Agreement to any other person or entity without our prior written
approval. This Agreement (including any referenced documents and
attachments) makes up the entire agreement between you and us and
replaces all prior written or spoken agreements, representations,
promises or understandings between you and us. The provisions of this
Agreement that are contemplated to be enforceable after the termination
of the Agreement survive termination of this Agreement. This
Agreement is subject to any applicable federal and state law
(collectively, “Applicable Laws”). If there is a conflict, the Service Plan
(including any Term Service Plan) controls over the Terms.
The following provisions are not generally applicable and apply
only to customers whose Service Plans include these terms:
Traveling
If you are making or receiving calls outside you Home Service Area but
on the Sprint PCS Network, you may be charged for Services at a
“travel” rate for both outgoing and incoming traveling calls. Long
distance charges may not be included in the travel rate. Traveling
charges do not apply if you subscribe to a Home Rate USA plan or to
both Toll-Free USA and Home Rate USA. (See Home Rate USA and Toll-
Free USA for more information.) You do not have to register your
Number when traveling outside your Home Service Area.
Home Rate USA
This service lets you make or receive calls from anywhere on the Sprint
PCS Network at your Home Service Area airtime rates.
Toll-Free USA
This service lets you call from anywhere on the Sprint PCS Network to
anywhere in the United States, Puerto Rico and the U.S. Virgin Islands
and be charged at your Home Service Area airtime rates, with no
additional long distance charges. If you have Home Rate USA but do
not have Toll-Free USA, and if you make a long distance call outside of
your defined local calling area, you are invoiced for the long distance
charges.
Manufacturer’s Warranty
DISCLAIMER OF WARRANTIES; EXCLUSION OF LIABILITY. EXCEPT AS
SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THIS
WARRANTY PAGE, THE PURCHASER TAKES THE PRODUCT "AS IS,"
AND SAMSUNG MAKES NO WARRANTY OF ANY KIND WHATSOEVER
WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO
THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY
OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE
WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS
CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT
PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION
MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE
PRODUCT. ALL IMPLIED WARRANTIES THAT MAY ARISE BY
OPERATION OF LAW, INCLUDING IF APPLICABLE THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME
DURATION OF TIME AS THE EXPRESS WRITTEN WARRANTY STATED
HEREIN. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE
FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE,
USE, OR MISUSE OF, OR INABILITY TO USE THE PRODUCT OR ARISING
FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES, OR
LOSS OF ANTICIPATED PROFITS OR BENEFITS, OR FOR ANY CLAIM
BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. THIS
LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN
THE ORIGINAL PURCHASER OF THIS PRODUCT AND STATES
PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED
WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON OF
ANY LAW, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL
NOT AFFECT THE ENFORCEABILITY FOR THE REMAINDER OF THIS
LIMITED WARRANTY WHICH PURCHASER ACKNOWLEDGES IS AND
WILL ALWAYS BE CONSTRUED TO BE LIMITED BY ITS TERMS OR AS
LIMITED AS THE LAW PERMITS.