Samsung Electronics Co SQ10WLR Notebook Computer with Integral Wireless LAN User Manual Revised Manual

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Mirror Download [FCC.gov]
Document ID	235725
Application ID	QHgkzY2iP2AfNHhofqOnAA==
Document Description	Revised Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	132.01kB (1650097 bits)
Date Submitted	2002-04-09 00:00:00
Date Available	2002-04-01 00:00:00
Creation Date	2002-04-01 08:59:08
Producing Software	Acrobat Distiller 4.05 for Windows
Document Lastmod	2002-04-01 08:59:46
Document Title	Revised Manual

Contents
1 Checking Out Your Gateway 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2 Checking Out Your Docking Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Left Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Right Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
15
16
17
18
20
3 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting to the docking station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Separating from the docking station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User buttons and keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting to an Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Broadband Internet connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . .
22
24
25
25
26
27
28
30
31
32
33
35
36
37
38
39
40
41
4 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
5 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
6 Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
7 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Using drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Using diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Using the CD, CD-RW, or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Inserting a CD, CD-RW, or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Using CDRW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Viewing the display on a television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Capturing video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
8 Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
9 Managing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Changing power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Changing alarm options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Changing advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Activating and Using Hibernate Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Changing SpeedStep settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
10 Travel tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Radio frequency wireless connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
ii
11 Customizing Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
12 Upgrading Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Adding PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing bay modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
82
84
86
87
13 Networking Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
The benefits of using a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Sharing a single Internet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Sharing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Sharing peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Streaming audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Playing multi-player games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Example network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Selecting a network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Wired connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Wireless Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Assessing your connection needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Comparing data transfer speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Using a wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Using wireless Ethernet in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Using wireless Ethernet in Windows 98 and Windows 2000 . . . . . . . . . . . . . 126
Purchasing additional network equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
HPNA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Wireless Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
14 Moving From Your Old Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
15 Maintaining Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
16 Restoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
17 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CD, DVD, CD-RW, or DVD/CD-RW drives . . . . . . . . . . . . . . . . . . . . . . . . . .
148
149
150
151
151
iii
Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Before calling Gateway Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . .173
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
iv
Checking Out
Your Gateway
200
Tips & Tricks
To access the contents of this guide while you are traveling,
download an electronic copy from
www.gateway.com/support/manlib/.
Insert Gateway 200 Cover Shot
www.gateway.com
Chapter 1: Checking Out Your Gateway 200
Front
Insert Gateway 200 Front Shot
Component
LCD panel release latch
Icon
Description
Open the LCD panel by sliding the release latch to the
right.
www.gateway.com
Left side
Left side
Insert Gateway 200 Left Side Shot
Component
Icon
Description
Modem jack
Plug a modem cable into this jack.
Ethernet jack
Plug a 10/100 Ethernet network cable into this jack. For
more information, see “Connecting to an Ethernet
network” on page 39 and “Networking Your Notebook” on
page 91.
Power connector
Plug the AC adapter cord into this connector.
USB port
Plug USB (Universal Serial Bus) devices (such as a USB
Iomega™ Zip™ drive, printer, scanner, or camera) into
this port.
IEEE 1394 port
Plug an IEEE 1394 (also known as Firewire or i.Link )
cable into this jack.
Microphone jack
Plug a microphone into this jack.
Headphone jack
Plug amplified speakers or headphones into this jack.
®
www.gateway.com
®
Chapter 1: Checking Out Your Gateway 200
Component
Icon
Description
PC Card eject button
Press the eject button to remove a PC Card from the
PC Card slot.
PC Card slot
Insert one Type I, II, or Zoom Video PC Card into this
slot. For more information, see “Adding PC Cards” on
page 82.
www.gateway.com
Right side
Right side
Insert Gateway 200 Right Side Shot
Component
Icon
Description
Ventilation fan
Helps cool internal components. Do not block or insert
objects into these slots.
USB port
Plug USB (Universal Serial Bus) devices (such as a USB
Iomega™ Zip™ drive, printer, scanner, or camera) into
this port.
Monitor port
Plug an analog VGA monitor into this port.
www.gateway.com
Chapter 1: Checking Out Your Gateway 200
Back
Insert Gateway 200 Back Side Shot
Component
Kensington™ lock slot
Icon
Description
Secure your computer to an object by connecting a
Kensington cable lock to this slot.
www.gateway.com
Bottom
Bottom
Component
Icon
Description
Battery release latch
Slide to release the battery.
Memory bay
Install a memory module in this bay.
Battery
Insert the battery into this bay.
Docking connector
Connect the docking station to this connector.
Warning! Power is passed through this connection. This
docking connection is UL certified for use only with
Gateway 200 docking stations.
System identification label
Find the product model number and serial number on
this label.
www.gateway.com
Chapter 1: Checking Out Your Gateway 200
Keyboard area
Component
Icon
Description
Internet
Press to open your Web browser.
Status indicators
For more information, see “Status indicators” on
page 30.
www.gateway.com
Keyboard area
Component
Icon
Description
Power button
Press to turn the power on or off. For more information
on configuring the power button mode, see “Using
alternate power sources” on page 65.
Keyboard
For more information, see “Using the keyboard” on
page 31.
Speakers
Provide audio output when headphones or amplified
speakers are not plugged in.
Touchpad
For more information, see “Using the EZ Pad touchpad”
on page 36.
www.gateway.com
Chapter 1: Checking Out Your Gateway 200
Identifying your model
The labels on the bottom of your computer contain information that
identifies your notebook model and its features. Gateway Technical Support
will need this information if you call for assistance.
Important
The label shown below is for informational purposes only.
Label information varies by model.
Insert Gateway 200 Label
The following label indicates your computer contains a wireless
communications device.
Insert Wireless Label
The Microsoft Certificate of Authenticity label includes the product key code
for your operating system.
Insert Microsoft XP Label
10
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Accessories
Accessories
Gateway offers accessories that can help you make the most of using your
notebook.
Batteries and automobile/airplane power adapters
If you run your notebook on battery power for extended periods, you may
want to buy an additional battery so that you can swap batteries when
necessary. See “Changing batteries” on page 63 for more information about
using a second battery on your notebook.
With an automobile/airplane power adapter, you can save battery power by
plugging your notebook into an automobile cigarette lighter or an airplane
in-flight power receptacle.
Carrying cases
Gateway has large-capacity carrying cases if you need additional space for
accessories or supplies.
Docking Station
Although you can attach devices directly to your notebook, a docking station
lets you make all of those connections at once. When you travel with your
notebook, you merely disconnect from the docking station instead of
unplugging all the devices.
A docking station also provides additional ports and other expansion features
not included with your notebook. See “Checking Out Your Docking Station”
on page 13 for more information about using a docking station with your
notebook.
Peripheral devices
You can attach devices such as a keyboard, mouse, printer, or monitor to your
notebook or docking station.
Memory
Large programs, such as multimedia games or graphics programs, use a lot of
memory. If your programs are running more slowly than you think they
should, try adding more memory.
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11
Chapter 1: Checking Out Your Gateway 200
Printers
You can attach many types of printers to your notebook. The most common
types are inkjet and laser printers, which print in color or black and white.
See “Installing a printer, scanner, or other peripheral device” on page 41 for
more information about attaching a printer to your notebook.
Inkjet printers and cartridges are relatively inexpensive, but usually they are
slower than laser printers. Using an inkjet color printer, you can print pictures,
banners, and greeting cards, as well as documents.
Laser printers and cartridges are more expensive, but usually they print much
faster than inkjet printers. Laser printers are better than inkjet printers when
you are printing large documents.
12
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Checking Out
Your Docking
Station
The docking station gives you access to additional drives and ports not found
on the notebook.
The docking station also gives you a convenient way to attach external devices
such as a monitor, a full-size keyboard, or an AC adapter. Although devices
can be attached directly to the ports and jacks on the notebook, the docking
station lets you make all of those connections in one step.
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13
Chapter 2: Checking Out Your Docking Station
Top
Insert Gateway 200 Docking Station Top
Component
Description
Docking connector
Connect the notebook to this connector.
Warning! Power is passed through this connection. This
docking connection is UL certified for use only with
Gateway 200 notebooks.
3.5-inch module bay release latch
Slide to release the module.
5.25-inch module bay release latch
Slide to release the module.
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Front
Front
Insert Gateway 200 Docking Station Front
Component
Description
5.25-inch module bay
Use this bay for a CD, CD-RW, or DVD drive.
Undock button
Press this button to prepare the notebook to be undocked while the
notebook is turned on.
3.5-inch module bay
Use this bay for a diskette or second hard drive.
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15
Chapter 2: Checking Out Your Docking Station
Left Side
Insert Gateway 200 Docking Station Left Side
Component
Icon
Description
Docking release lever
Pull to release the notebook from the docking station.
TV out jack
Plug a cable into this jack so that you can view your
computer screen on a television. For more information,
see “Viewing the display on a television” on page 54.
Speaker
Provides audio output.
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Right Side
Right Side
Insert Gateway 200 Docking Station Right Side
Component
Description
Speaker
Provides audio output.
Docking release lever
Pull to release the notebook from the docking station.
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17
Chapter 2: Checking Out Your Docking Station
Back
Insert Gateway 200 Docking Station Back
Component
Icon
Description
®
PS/2 port
Plug a PS/2 (Personal System/2) device (such as a
keyboard or mouse) into this port.
USB ports
Plug USB (Universal Serial Bus) devices (such as a
USB Iomega™ Zip™ drive, printer, scanner, or camera)
into these ports.
IEEE 1394 port
Plug an IEEE 1394 (also known as Firewire or i.Link )
cable into this jack.
Serial port
Plug a serial device (such as a digital camera) into this
port.
Parallel port
Plug a parallel device such as a printer into this port.
Monitor port
Plug an analog VGA monitor into this port.
18
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®
Back
Component
Icon
Description
Ethernet jack
Plug a 10/100 Ethernet network cable into this jack. For
more information, see “Connecting to an Ethernet
network” on page 39 and “Using the Internet” on
page 47.
Power connector
Plug the AC adapter cord into this connector.
Kensington™ lock slot
Secure your computer to an object by connecting a
Kensington cable lock to this slot.
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Chapter 2: Checking Out Your Docking Station
Bottom
Insert Gateway 200 Docking Station Bottom
Component
Description
Docking release lever
Pull to release the notebook from the docking station.
System identification label
Find the product model number and serial number on this label.
5.25-inch module bay
Use this bay for a CD, CD-RW, or DVD drive.
3.5-inch module bay
Use this bay for a diskette or second hard drive.
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Getting Started
This chapter provides basic information about your Gateway notebook. Read
this chapter to find out:
■
How to connect the AC adapter
■
How to start and turn off your notebook
■
How to connect to and separate from the docking station
■
How to use the keyboard
■
How to use the EZ Pad touchpad
■
How to connect the modem
■
How to connect to an Ethernet network
■
How to install peripheral devices
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Chapter 3: Getting Started
Connecting the AC adapter
You can run your notebook using an AC adapter or the notebook battery. The
battery was shipped to you partially charged. You should use the AC adapter
right away to fully charge the battery. Allow 24 hours for the battery to fully
charge.
Important
If the battery is not fully charged before you use your
notebook on battery power for the first time, the battery life
may be much shorter than you expect. If the battery life
seems short even after being charged for 24 hours, the
battery may need to be recalibrated. For information on
recalibrating the battery, see “Recalibrating the battery” on
page 62.
To connect the AC adapter:
Connect the power cord to the AC adapter.
Insert power cord to adapter picture
Warning
22
Replace the power cord if it becomes damaged. The
replacement cord must be of the same type and voltage
rating as the original cord or the notebook may be
damaged.
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Connecting the AC adapter
Connect the AC adapter to your notebook’s power connector.
Insert adapter to notebook picture
-ORConnect the AC adapter to the docking station if the docking station is
installed.
Insert adapter to docking station picture
Plug the power cord into a wall outlet.
The battery charging indicator light turns on. If the battery charging
indicator light does not turn on, disconnect the adapter from your
notebook or docking station and repeat Step 2. See “Status indicators”
on page 30 for the location of the battery charging indicator.
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Chapter 3: Getting Started
When you finish using your notebook for the first time, turn the
notebook off and leave the notebook connected to AC power for at least
24 hours. The battery charge meters may not show a charge for several
hours. For more information about battery meters on your model, see
“Monitoring the battery charge” on page 60.
If the battery meters do not show a full charge after 24 hours, contact
Gateway Technical Support at www.gateway.com/support/contact.
Warning
Do not attempt to disassemble the AC adapter. The
AC adapter has no user-replaceable or user-serviceable
parts inside. The AC adapter has dangerous voltages that
can cause serious injury or death. Contact Gateway about
returning defective AC adapters.
Protecting from power source problems
During a power surge, the voltage level of electricity coming into your
computer can increase to far above normal levels and cause data loss or system
damage. Protect your computer and peripheral devices by connecting them
to a surge protector, which absorbs voltage surges and prevents them from
reaching your computer.
Warning
24
High voltages can enter your computer through both the
power cord and the modem connection. Protect your
computer by using a surge protector. If you have a
telephone modem, use a surge protector that has a
modem jack. If you have a cable modem, use a surge
protector that has an antenna/cable TV jack. During an
electrical storm, unplug both the surge protector and the
modem.
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Starting your notebook
Starting your notebook
To start the notebook:
Open your notebook by sliding the latch on the front of your notebook
to the right and lifting the LCD panel.
Press the power button located above the keyboard.
Insert Power button picture
The power button is preset to On/Off mode. However, you can also set
it to function in Standby/Resume mode. For instructions on changing
the power button mode, see “Changing power settings” on page 67.
If you are starting your notebook for the first time, follow the on-screen
instructions to set up your notebook.
Waking up your notebook
When you have not used your notebook for several minutes, it may enter a
power-saving mode called Standby. While in Standby, the power indicator
flashes. See “Status indicators” on page 30 for the location of the power
indicator.
If your notebook is in Standby mode, “wake” it up by pressing the power
button. For more information on changing power-saving settings, see
“Changing power settings” on page 67.
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Chapter 3: Getting Started
Turning off your notebook
To turn off your notebook in Windows XP:
Click Start, then click Turn Off Computer. The Turn Off Computer dialog box
opens.
Click Turn Off. Windows shuts down and turns off your notebook.
Important
If for some reason you cannot use the Turn Off Computer
option in Windows to turn off your notebook, press and
hold the power button for about five seconds, then release
it.
To turn off your notebook in Windows 98 or Windows 2000:
Click Start, then click Shut Down. The Shut Down Windows dialog box
opens.
Select Shut down.
Click OK. Windows shuts down and turns off your notebook.
Important
26
If for some reason you cannot use the Shut Down option
in Windows to turn off your notebook, press and hold the
power button for about five seconds, then release it.
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Connecting to the docking station
Connecting to the docking station
You can dock your notebook while the notebook is on or off.
To attach your notebook to the docking station:
Connect external devices to the ports and jacks on the docking station.
Connect the AC adapter to the docking station.
Place the front part of the notebook on the two docking station hooks.
Insert docking picture
Press the back part of the notebook down until it clicks fully into the
docking station.
Caution
Press down on the outside edges of the notebook. Do not
press in the middle or you may damage the LCD panel.
Important
Once the docking station is connected correctly, the “Dock
Change” message may appear on your display. You can
use the system once this message disappears.
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Chapter 3: Getting Started
Separating from the docking station
You can separate your notebook from the docking station while the notebook
is on or off.
To separate the notebook from the docking station while the notebook is off:
Disconnect the AC adapter from the docking station.
Pull out the two docking release levers until they click. The notebook will
pop up slightly.
Insert undocking system off picture
28
Tilt the back of the notebook up.
Lift the notebook off of the station.
Connect the AC adapter to the notebook.
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Separating from the docking station
To separate the notebook from the docking station while the notebook is on:
Caution
Do not detach the notebook if the battery charge is less
than 20%. Instead, turn off your notebook and follow the
procedure “To separate the notebook from the docking
station while the notebook is off:” on page 28.
Press the Undock button on front of the docking station for one second.
Insert undocking system on picture
- OR In Windows XP, click Start, then click Undock Computer. The Undock
Computer menu item appears in the Start menu only while the notebook
is docked.
-ORIn Windows 98 or Windows 2000, click Start, then click Eject PC. The
Eject PC menu item appears in the Start menu only while the notebook
is docked.
The “Dock Change” message appears on the screen.
Pull out the two docking release levers until they click. The notebook will
pop up slightly.
Tilt the back of the notebook up.
Lift the notebook off of the station.
Disconnect the AC adapter from the docking station.
Connect the AC adapter to the notebook.
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Chapter 3: Getting Started
Status indicators
Status indicators inform you when a drive is being used or when a button
has been pressed that affects how the keyboard is used.
Insert close-up of status indicators with callouts
This light turns on...
When...
Numeric keypad is turned on. For more information, see “System key
combinations” on page 33.
Caps Lock is turned on.
Scroll Lock is turned on.
The notebook is accessing the hard drive.
The notebook is turned on. This indicator shows the notebook power
status:
LED on - notebook is ON.
LED off - notebook is OFF.
LED flashing - notebook is in Standby.
The notebook is monitoring the battery charge:
Green - battery is fully charged or not installed
Amber - battery is being charged.
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Using the keyboard
Using the keyboard
Your notebook features a full-size keyboard that has the full functionary of a
desktop computer keyboard. Many of the keys have been assigned alternate
functions, including shortcut keys for Windows, unction keys for specific
system operations, and the Pad Lock keys for the numeric keypad.
You can attach an external keyboard to the notebook using a USB or PS/2 port.
You do not need to shut down the notebook to connect a keyboard.
Insert close-up of keyboard with callouts
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Chapter 3: Getting Started
Key types
Many different key types are located on the keyboard. Some keys perform
specific actions when pressed by itself and another action when pressed in
combination with another key.
Key type
Function keys
Icon
Description
Press these keys labeled F1 to F12 to perform actions
in programs. For example, pressing F1 may open help.
Each program uses different function keys for different
purposes. Refer to the program documentation to find
out more about the function key actions.
System keys
Press these green-colored keys in combination with the
FN key to perform specific actions.
Navigation keys
Press these keys to move the cursor to the beginning of
a line, to the end of a line, up the page, down the page,
to the beginning of a document, or to the end of a
document.
FN key
Press the FN key in combination with a green-colored
system key (such as REST or PAUSE) to perform a specific
action.
Windows key
Press to open the Windows Start menu. This key can
also be used in combination with other keys to open
utilities like F (Search utility), R (Run utility), and
E (Explorer utility).
Numeric keypad
Use these keys to type numbers when the numeric
keypad is turned on. Press FN+PAD LOCK to turn on the
numeric keypad.
Application key
Press for quick access to shortcut menus and help
assistants in Windows.
Arrow keys
Press these keys to move the cursor up, down, right, or
left.
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Using the keyboard
System key combinations
When you press an Fn key and a system key at the same time, the notebook
performs the action identified by the colored text or icon on the key.
Press and hold FN while
pressing this system key...
To...
Take a picture of the whole screen, which you can then paste
into a graphics program such as Paint. Pressing ALT and this
key combination takes a picture of the active window, which
you can then paste into a graphics program.
Perform an action specified by the software currently running.
(This function is only available in some programs.)
Generate the Euro mark.
Open the program you assign to this key combination. For
more information, see “Customizing Your Notebook” on
page 79.
Toggle the notebook screen between the LCD, an external
monitor, or both at the same time. A monitor must be plugged
into the monitor port on the notebook.
Mute the sound.
Decrease the speaker volume.
Increase the speaker volume.
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Chapter 3: Getting Started
Press and hold FN while
pressing this system key...
To...
Enter Standby mode. Press the power button to leave Standby
mode.
Decrease the brightness of the LCD screen.
Increase the brightness of the LCD screen.
Pause the text scrolling in a DOS screen. The Scroll Lock
status indicator turns on when this function is turned on. Press
the key combination again to continue scrolling. (This function
is only available in some programs.)
Turn on the numeric keypad.
Pause or stop execution of a DOS program. (This function is
only available in some programs.)
Move the cursor to the start of the line. (This function is only
available in some programs.)
Move the cursor up one screen. (This function is only available
in some programs.)
Move the cursor down one screen. (This function is only
available in some programs.)
Move the cursor to the end of the line. (This function is only
available in some programs.)
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Using the keyboard
User buttons and keys
Insert close-up of Internet buttons with callouts
Item
Icon
Press...
Internet
To open your Web browser.
User
In combination with the FN key to open the program you
assign to this key combination.
The user buttons and keys can be assigned different functions than those
listed. For more information, see “Customizing Your Notebook” on page 79.
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Chapter 3: Getting Started
Using the EZ Pad touchpad
The EZ Pad™ consists of a touchpad and two buttons.
Insert graphic of touchpad
When you move your finger on the touchpad, the pointer (arrow) on the screen
moves in the same direction.
You can use the EZ-Pad left and right buttons below the touchpad to select
objects.
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Using the EZ Pad touchpad
Using the touchpad
To...
Do this...
Move the pointer
on the screen.
Move your finger around on the
touchpad. If you run out of space
and need to move the pointer
farther, lift your finger, move it to
the middle of the touchpad, then
continue moving your finger.
Select an object
on the screen.
Position the pointer over the
object. Press the left button below
the touchpad once. This action is
called clicking.
Start a program
or open a file or
folder.
Position the pointer over the
object. Press the left button below
the touchpad twice in rapid
succession. This action is called
double-clicking.
Access a
shortcut menu or
find more
information
about an object
on the screen.
Position the pointer over the
object. Quickly press and release
the right button once. This action
is called right-clicking.
Move an object
on the screen.
Position the pointer over the
object. Press the left button and
hold it down, then use the
touchpad to move (drag) the
object to the appropriate part of
the screen. Release the button to
drop the object where you want it.
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Chapter 3: Getting Started
Connecting the modem
Your notebook has a modem jack for attaching your built-in 56K modem to
a telephone line.
Caution
To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.
To connect the modem:
Insert one end of the modem cable into the modem jack
on the
left side of the notebook. For the location of the modem jack, see “Left
side” on page 3.
Insert picture of plugging in modem
38
Insert the other end of the modem cable into a telephone wall jack. The
modem will not work with digital or PBX telephone lines.
Start your notebook, then start your communications software.
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Connecting to an Ethernet network
Connecting to an Ethernet network
Your notebook has a network jack so you can connect it to a 10/100 Ethernet
network.
To connect to a network:
Insert one end of the network cable into the network jack
left side of the notebook.
on the
Insert picture of plugging in ethernet on notebook
-ORInsert one end of the network cable into the network jack
back side of the docking station.
on the
Insert picture of plugging in ethernet on docking station
Insert the other end of the network cable into a network wall jack. Ask
your network administrator to help you select the correct network jack.
Your notebook is now physically connected to the network. Your network
administrator can help you log onto your network.
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39
Chapter 3: Getting Started
Broadband Internet connections
You can use your notebook’s Ethernet jack for more than just networking.
Many broadband Internet connections, such as cable modems and DSL
modems, connect to your notebook’s Ethernet jack. For more information,
see “Using the Internet” on page 47 and “Networking Your Notebook” on
page 91.
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Installing a printer, scanner, or other peripheral device
Installing a printer, scanner, or other
peripheral device
Insert Adding Peripherals module here
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41
Chapter 3: Getting Started
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Getting Help
Insert Getting Help module here
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43
Chapter 4: Getting Help
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5
Windows
Basics
Insert Windows Basics module here
Insert Working with Documents module here
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45
Chapter 5: Windows Basics
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6
Using the
Internet
Insert Using the Internet module here
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47
Chapter 6: Using the Internet
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Using
Multimedia
This chapter provides information on using the multimedia capabilities of
your notebook. Read this chapter to learn how to:
■
Use the diskette drive
■
Use the CD, CD-RW, or DVD drive
■
Adjust the volume
■
Play CDs and DVDs
■
Record and play audio files
■
Use Windows Media Player
■
Use MusicMatch
■
View the display on a television
■
Capture video using the IEEE 1394 (also known as Firewire or i.Link) port
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Chapter 7: Using Multimedia
Using drives
This section explains how to use the diskette and optical drives installed in
the docking station.
Insert picture of notebook and docking station with callouts
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Using diskettes
Using diskettes
The diskette drive uses 3.5-inch diskettes (sometimes called floppy disks).
Diskettes are useful for storing files or transferring files to another computer.
Warning
Do not expose diskettes to water or magnetic fields.
Exposure could damage the data on the diskette.
Important
The diskette drive is a module that is used in the 5.25-inch
modular bay. If the diskette drive is not in the bay, you will
need to swap modules to use it. For more information
about swapping modules, see “Changing bay modules” on
page 84.
Insert diskette drive picture
To use a diskette:
Insert the diskette into the diskette drive with the label facing up.
To access a file on the diskette in Windows XP, click Start, My Computer,
double-click the drive letter, then double-click the file name.
- OR To access a file on the diskette in Windows 98 or Windows 2000,
double-click the My Computer icon, the drive letter, then double-click the
file name.
To remove the diskette, make sure the drive activity light is off (see “Status
indicators” on page 30), then press the diskette eject button.
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Chapter 7: Using Multimedia
Using the CD, CD-RW, or DVD drive
You can use your computer to enjoy a wide variety of multimedia features,
such as making recordings, listening to audio CDs, and watching DVD movies.
Important
The CD, CD-RW, or DVD drive is a module that is used in
the 3.5-inch modular bay. If the drive you want to use is
not in the bay, you will need to swap modules to use it.
For more information about swapping modules, see
“Changing bay modules” on page 84.
Insert CD drive picture
Inserting a CD, CD-RW, or DVD
To insert a CD, CD-RW, or DVD:
Press the eject button on the CD, CD-RW, or DVD drive. After the tray
opens slightly, pull the disc tray completely open.
Place the disc in the tray with the label facing up, then press down
carefully on the disc until it snaps into place.
Important
52
When you place a single-sided disc in the tray, make sure
that the label side is facing up. If the disc has two playable
sides, place the disc so that the name of the side you want
to play is facing up.
Push the tray in until it is closed.
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Using CDRW
Using CDRW
Insert Using CDRW module here.
Insert Using Multimedia module here.
Insert MusicMatch module here.
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Chapter 7: Using Multimedia
Viewing the display on a television
The TV out (NTSC/PAL Composite Video) jack on your notebook or port
replicator lets you view your notebook display on a television screen using a
standard RCA video cable. The S-Video out jack on your port replicator lets
you view your notebook display on a television screen using a standard
S-Video cable.
Important
To turn on external video by default, connect the television
(or other external video device) before starting your
notebook.
Important
Audio is not transmitted through the TV out jack. Use the
built-in speakers, a set of headphones or external powered
speakers, or connect your notebook to a stereo system to
hear sound while playing a DVD. DVD playback to a VCR
will be scrambled by copyright protection technology.
To view your notebook display on a television:
With your notebook off, connect one end of standard RCA video cable
to the TV out (Composite Video) jack on your docking station. For the
location of the TV out jack on your notebook, see “Left Side” on page 16.
Connect the other end of the cable to the Video in jack on your television
or VCR.
Turn on the television or VCR.
Start your notebook.
Get procedure from C sample.
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Capturing video
Capturing video
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Chapter 7: Using Multimedia
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Sending and
Receiving
Faxes
Insert PhoneTools module here.
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Chapter 8: Sending and Receiving Faxes
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Managing
Power
While your notebook is running on battery power, you should manage power
consumption to get the most use out of the battery. This chapter shows you
how to:
■
Check and recharge the battery
■
Recalibrate the battery
■
Change batteries
■
Extend the life of the battery by conserving battery power and using
alternate power sources
■
Change power-saving settings
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Chapter 9: Managing Power
Monitoring the battery charge
Closely monitor the battery charge. When the battery charge gets low, change
the battery or connect to AC power immediately to prevent losing any
unsaved work.
Monitor the battery charge by:
■
Positioning the pointer over the power cord icon
or battery icon
in the taskbar. A battery status window opens. Move the pointer away
from the icon to close the window.
Important
■
If the power cord or battery icon does not appear on the
taskbar, click the show hidden icons
button.
Pressing the battery meter buttons on the battery. The battery meter lights
indicate the percentage of battery charge remaining.
Insert picture of battery with finger on test meter.
■
■
Looking at the battery charge indicator
■
A green light indicates the battery is fully charged
■
An orange light indicates the battery is being charged
Waiting for a Low Battery warning message to appear.
If your battery charge indicators display what looks like an inaccurate charge,
you may need to recalibrate the battery. For more information, see
“Recalibrating the battery” on page 62.
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Recharging the battery
Recharging the battery
The battery recharges while it is installed and your notebook is connected to
AC power. While the battery is recharging, the battery indicator turns orange
and the battery icon in the taskbar has a lightning bolt
Important
If the power cord or battery icon does not appear on the
taskbar, click the show hidden icons
button.
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Chapter 9: Managing Power
Recalibrating the battery
If your notebook unexpectedly goes into Standby mode while you are using
it but the battery charge is not low, you may need to recalibrate your battery.
You should also recalibrate the battery once a year to maintain the accuracy
of the battery gauge.
To recalibrate the battery:
62
Get this procedure from the C sample.
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Changing batteries
Changing batteries
If your notebook is plugged into an AC outlet you can change the battery
while the notebook is turned on. If your notebook it is not plugged into an
AC outlet, you must turn it off while changing the batteries.
Warning
Danger of explosion if battery is incorrectly replaced.
Replace only with the Gateway 200 Li-Ion battery. Discard
used batteries according to the manufacturer’s
instructions.
The battery used in this device may present a fire or
chemical burn hazard if mishandled. Do not disassemble,
heat above 212°F (100°C), or incinerate. Dispose of used
battery promptly. Keep away from children.
To replace the battery:
If your notebook is on and is either plugged into an AC outlet, go to step
2.
-ORIf your notebook is on and is not plugged into an AC outlet, save your
work and turn off the notebook.
Close the LCD panel, undock the notebook if it is docked, and turn your
notebook over.
Slide the locking battery release latch to the unlock position.
Insert picture of notebook upside down with finger on release latch.
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Chapter 9: Managing Power
Slide and hold the remaining battery latch and slide the battery out of
the bay.
Insert picture of notebook upside down with hand sliding battery out.
64
Slide a recharged battery into the bay. Make sure the battery is fully
inserted into the bay.
Slide the locking battery latch to the locked position.
Turn the notebook over.
Dock the notebook if you are using the docking station.
Open the LCD panel and press the power button.
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Extending battery life
Extending battery life
Conserving battery power
While using the battery to power your notebook, conserve power by:
■
Dimming the display as low as is comfortable.
■
Removing PC Cards when you do not need them. Many PC Cards use a
small amount of power while inserted, even if they are not being used.
■
Modifying the Power Management settings for maximum power savings.
For more information, see “Changing power settings” on page 67.
■
Closing the LCD panel to turn off the display while you are not using
your notebook. The display stays off until you open the panel again.
■
Using Hibernate mode for maximum power savings while the notebook
is not in use. For more information, see “Activating and Using Hibernate
Mode” on page 71.
■
Using the CD, DVD, CD-RW, or DVD/CD-RW drives only when necessary.
These drives use a large amount of power.
■
Recharge the battery often, take an extra battery, and fully recharge the
batteries before traveling. For more information, see “Recharging the
battery” on page 61 and “Changing batteries” on page 63.
Using alternate power sources
To extend battery life, use alternate power sources whenever possible.
■
If traveling internationally, take electrical adapters. Save the battery for
times when you cannot use a power adapter. If you plan on taking your
AC power adapter, also take a single-plug power surge protector.
■
If you will have access to an EmPower™ in-flight power receptacle or an
automobile cigarette lighter, use an airplane/automobile power adapter.
Save the battery for times when you cannot use a power adapter.
■
To find AC power outlets in airports, look for them next to support pillars,
in large areas such as boarding gates, and under banks of telephones.
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Chapter 9: Managing Power
Changing power modes
You can use the following power modes to lengthen the life of your notebook’s
battery:
■
Standby - while your notebook is in Standby, it switches to a low power
state where devices, such as the display and drives, turn off.
■
Hibernate - (also called save to disk) writes all current memory (RAM)
information to the hard drive, then turns your notebook completely off.
The next time you turn on the notebook, it reads the memory
information from the hard drive and opens the programs and documents
that were open when you activated Hibernate. For more information on
using Hibernate mode, see “Activating and Using Hibernate Mode” on
page 71.
Using Standby mode
Always save your work before using Standby mode. When in Standby, your
computer reduces or turns off the power to most devices except memory.
However, the information in memory is not saved to the hard drive. If power
is interrupted, the information is lost.
When in Hibernate mode, your computer saves all memory information to
the hard drive, then turns the power completely off.
If your computer
is...
...and you
want to...
...then
On
Enter
Standby mode
Press FN+STANDBY.
On
Enter Hibernate
mode (must be
enabled)
In Windows XP, click Start,
Turn Off Computer, then press and hold
SHIFT and click Hibernate.
- OR In Windows 98 or Windows 2000, click
Start, then click Shut Down. Click the
arrow button to open the What do you
want your computer to do list, then click
Hibernate. Click OK.
In Standby or
Hibernate mode
66
Exit Standby or
Hibernate mode
Press the power button.
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Changing power settings
Changing power settings
You can change the function of the power button, Standby key, and
power-saving timers by changing power settings on your notebook.
You can customize power settings from the Windows Control Panel by
selecting power schemes, setting power alarms, adjusting advanced power
settings, and activating Hibernate mode.
Power schemes (groups of power settings) let you change power saving options
such as when the display or hard drive is automatically turned off. You can
select one of the defined power schemes or create a custom power scheme.
Alarms can alert you when the battery charge is low.
Advanced power settings let you assign different power saving modes to the
power button and Standby key. You can also select which power saving mode
is activated when you close the LCD panel.
Help and
Support
For more information about changing power settings in
Windows XP, click Start, then click Help and Support.
Changing the power scheme
To change the power scheme
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click
Performance and Maintenance.
- OR In Windows 98 or Windows 2000, click Start, Settings, then click Control
Panel. The Control Panel window opens.
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Chapter 9: Managing Power
Click/Double-click the Power Options or Power Management icon. The
Power Options Properties dialog box opens.
Click the arrow button to open the Power Scheme list, then click the
power scheme you want.
- OR Set the timers, then save your custom power scheme by clicking Save As
and typing a name for the scheme.
68
Click OK.
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Changing power settings
Changing alarm options
To change the alarm options:
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click
Performance and Maintenance.
- OR In Windows 98 or Windows 2000, click Start, Settings, then click Control
Panel. The Control Panel window opens.
Click/Double-click the Power Options or Power Management icon. The
Power Options Properties dialog box opens.
Click the Alarms tab.
Adjust the alarm settings.
Click OK.
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Chapter 9: Managing Power
Changing advanced settings
To change advanced power management settings:
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click
Performance and Maintenance.
- OR In Windows 98 or Windows 2000, click Start, Settings, then click Control
Panel. The Control Panel window opens.
70
Click/Double-click the Power Options or Power Management icon. The
Power Options Properties dialog box opens.
Click the Advanced tab.
Click the arrow button to open a Power buttons list, then click the power
setting mode you want to use.
Click OK.
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Changing power settings
Activating and Using Hibernate Mode
To activate Hibernate mode:
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click
Performance and Maintenance.
- OR In Windows 98 or Windows 2000, click Start, Settings, then click Control
Panel. The Control Panel window opens.
Click/Double-click the Power Options or Power Management icon. The
Power Options Properties dialog box opens.
Click the Hibernate tab.
Click the Enable hibernation check box, then click Apply. Hibernate mode
is now an option you can select on the Advanced tab in the Power Options
Properties dialog box and in the Turn Off Computer dialog box.
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Chapter 9: Managing Power
To use Hibernate mode:
■
To use hibernation as a power savings mode, open the Power Options
dialog box, click the Power Schemes or Advanced tab, click Hibernate as
one of the power settings, then save the changes by clicking OK.
■
To manually place your computer into hibernation:
■
In Windows XP, click Start, Turn Off Computer, then press and hold
SHIFT and click Hibernate.
■
In Windows 98 or Windows 2000, click Start, then click Shut Down.
Click the arrow button to open the What do you want your computer
to do list, then click Hibernate. Click OK.
Changing SpeedStep settings
The processor installed in your notebook may use Intel® SpeedStep™
technology to conserve battery power. A SpeedStep-equipped processor can
change its operating speed according to the power source. Your notebook’s
default settings operate the processor at full speed while connected to
AC power and at reduced speed (which uses less power) while using battery
power. If you are using Windows XP, the Intel SpeedStep settings are changed
in the BIOS Setup program. If you are using Windows 98 or Windows 2000,
you can change the SpeedStep settings in Windows.
To change SpeedStep settings if your notebook has Windows XP:
Get procedure from C sample.
To change SpeedStep settings in Windows 98 and Windows 2000:
72
Click Start, Settings, then click Control Panel. The Control Panel window
opens.
Double-click the Power Options or Power Management icon. The Power
Options Properties dialog box opens.
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Changing power settings
Click the Intel SpeedStep technology tab.
Change any of the following settings:
■
To run the processor at full speed regardless of the power source,
click the arrow button to open the Running on batteries list, then
click Maximum Performance.
■
To run the processor at reduced speed (using less power) regardless
of the power source, click the arrow button to open the Plugged
in list, then click Battery Optimized Performance.
■
To turn off the SpeedStep technology control, click the Advanced
tab, click the Disable Intel SpeedStep technology control check box,
then click Apply.
■
To remove the SpeedStep icon from the taskbar, click the Advanced
tab, click the Remove icon from taskbar check box, then click Apply.
Click OK.
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Chapter 9: Managing Power
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Travel tips
10
These tips can make traveling with your notebook more convenient and
trouble-free. This chapter provides information on:
■
Using the modem
■
Using your radio frequency wireless connections
■
Transferring files
■
Protecting your notebook from loss and theft
■
Managing your notebook’s power efficiently
Tips & Tricks
To access the contents of this manual while you are
traveling, download an electronic copy from
www.gateway.com/support/manlib/.
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Chapter 10: Travel tips
Modem
■
Take a telephone cord to connect the modem to telephone jacks. If you
are traveling internationally, take telephone jack adapters or an acoustic
handset coupler.
■
Take a telephone line protector.
■
Take a telephone line tester to check for unsafe lines, especially if you
are traveling internationally.
■
Take remote access information with you so you can connect to your ISP
while outside of your usual calling area. A list of country dialing codes
may be especially useful if you are traveling internationally.
Radio frequency wireless
connections
76
■
Every country has different restrictions on the use of wireless devices. If
your notebook is equipped with a wireless device, when traveling
between countries check with the local radio approval authorities prior
to your trip for any restrictions on the use of a wireless device in the
destination country.
■
If your notebook came equipped with an internal embedded wireless
device, see “Safety, Regulatory, and Legal Information” on page 173 for
general wireless regulatory guidelines.
■
Wireless communication can interfere with equipment on commercial
aircraft. Current aviation regulations require wireless devices to be turned
off while traveling in an airplane. IEEE 802.11b (also known as wireless
Ethernet or Wifi) and Bluetooth communication devices are examples of
devices which use wireless to communicate. For instructions on how to
turn off your wireless device, see “Networking Your Notebook” on
page 91.
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Files
Files
■
Copy your working files from your desktop computer to your notebook
before you travel.
■
If you need to access your desktop computer files from your notebook
while traveling, set up the desktop computer for remote access. Contact
your network system administrator for more information about remote
access.
■
Take extra diskettes for transferring files between computers and backing
up files.
Security
■
Get a locking cable for your notebook so you can attach a cable lock and
leave the notebook in your hotel room while you are away.
■
Always keep your notebook with you while waiting in airports, train
stations, or bus terminals. Be ready to claim your notebook as soon as it
passes through the x-ray machine in security checkpoints.
■
Write down your notebook model number and serial number (available
on the system label) in case of theft or loss, and keep the information
in a safe place. Also, tape your business card or an address label to your
notebook and accessories.
■
Whoever sits next to you or behind you can see your notebook display.
Avoid working with confidential files until you can be sure of privacy.
■
Use a startup password to restrict access to your notebook.
Important
Use a password that you can remember, but that is difficult
for someone else to guess. The password feature is very
secure, with no easy way to recover a forgotten password.
If you forget your password, you must return your notebook
to Gateway for service. Call Gateway Technical Support for
instructions.
To create a startup password:
Get procedure from C sample.
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Chapter 10: Travel tips
Power
78
■
Take your AC power adapter to recharge the battery. If you are traveling
internationally, take power plug adapters.
■
To get the best performance from your notebook, avoid using the battery
whenever possible, monitor the battery charge, and use the most efficient
power management settings.
■
For information on conserving battery power, see “Conserving
battery power” on page 65.
■
For information on using alternate power sources, see “Using
alternate power sources” on page 65.
■
For information on monitoring the battery charge, see “Monitoring
the battery charge” on page 60.
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Customizing
Your Notebook
11
Insert Customizing Your Computer module here.
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Chapter 11: Customizing Your Notebook
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Upgrading Your
Notebook
12
This chapter provides information about adding hardware devices to your
notebook, including:
■
PC Cards
■
Bay modules
■
Memory
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Chapter 12: Upgrading Your Notebook
Adding PC Cards
Your notebook has a PC Card slot (also known as PCMCIA card slots). This
slot accepts a single Type I, Type II, or Zoom card.
You do not need to restart your notebook when changing most cards because
your notebook supports hot-swapping. Hot-swapping means that you can
insert a PC Card while your notebook is running. If your PC Card does not
work after hot-swapping, refer to the PC Card manufacturer’s documentation
for further information.
Help and
Support
For more information about adding PC Cards in
Windows XP, click Start, then click Help and Support.
To insert a PC Card:
■
Push the card firmly into the PC Card slot label-side up until the outer
edge of the card is flush with the side of the notebook.
Insert picture of inserting PC Card.
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Adding PC Cards
To remove a PC Card:
Click the remove hardware
icon in the taskbar, then select the
PC Card name and click Stop.
-ORTurn off the notebook.
Important
If the remove hardware icon does not appear on the
taskbar, click the show hidden icons
button.
Release the eject button by pressing the PC Card eject button once.
Eject the PC Card by pressing the eject button again.
Insert picture of ejecting PC Card.
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Chapter 12: Upgrading Your Notebook
Changing bay modules
Your docking station’s modular bay supports different bay modules, such as a
CD, DVD, CD-RW, or combination DVD/CD-RW drive, a second hard drive,
or a diskette drive.
Insert picture of notebook and docking station with
bays called out.
To change bay modules:
Make sure your notebook is off.
Detach the notebook from the docking station.
Slide the bay module latch that corresponds to the bay you are changing
(5.25-inch or 3.5-inch) toward the middle of the docking station. The
module will pop out slightly.
Insert picture of docking station with fingers on
latch/button.
84
Slide the bay module out.
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Changing bay modules
Firmly push the new bay module straight into the bay until the latch
clicks into place.
Place notebook back on the docking station.
Turn the notebook on.
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Chapter 12: Upgrading Your Notebook
Preventing static electricity discharge
The components inside your computer are extremely sensitive to static
electricity, also known as electrostatic discharge (ESD).
Caution
ESD can permanently damage electrostatic
discharge-sensitive components in the computer. Prevent
ESD damage by following ESD guidelines every time you
open the computer case.
Warning
To avoid exposure to dangerous electrical voltages and
moving parts, turn off your computer and unplug the power
cord and modem cable before opening the case.
Before installing memory, follow these guidelines:
■
Turn off the computer power.
■
Wear a grounding wrist strap (available at most electronics stores) and
attach it to a bare metal part of the computer.
Warning
To prevent risk of electric shock, do not insert any object
into the vent holes of the notebook.
■
Touch a bare metal surface on the back of the computer.
■
Unplug the power cord and modem and network cables.
■
Remove the battery.
Before working with computer components, follow these guidelines:
86
■
Avoid static-causing surfaces such as carpeted floors, plastic, and packing
foam.
■
Remove components from their antistatic bags only when you are ready
to use them. Do not lay components on the outside of antistatic bags
because only the inside of the bags provide electrostatic protection.
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Installing memory
Installing memory
Your notebook uses memory modules called SO-DIMMs (Small Outline Dual
Inline Memory Modules). The modules are available in various capacities and
any module can be placed in any available slot. Use only memory modules
designed for the Gateway 200 for upgrading your memory.
To add or replace memory modules:
Follow the instructions under “Preventing static electricity discharge” on
page 86.
Shut down your notebook, then disconnect the power adapter and
modem and network cables.
Turn the notebook over, then remove the battery.
Warning
Disconnect the power adapter, disconnect the modem and
network cables, and remove the battery before you remove
the memory bay cover. Replace the cover before you
restore power or reconnect the modem and network
cables.
Insert picture of notebook upside down with memory
bay called out.
Remove the memory bay cover screw, then remove the memory bay
cover.
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Chapter 12: Upgrading Your Notebook
88
If you are removing a module, gently press outward on both clips at either
end of the memory module until the module tilts upward.
Pull the memory module out of the slot.
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Installing memory
Hold the new or replacement module at a 30-degree angle and press it
into the empty memory slot. This module is keyed so that it can only
be inserted in one direction. If the module does not fit, make sure the
notch in the module lines up with the tab in the memory bay.
Important
Use only memory modules designed for the Gateway 200.
Gently push the module down until it clicks in place.
Replace the memory bay cover and cover screw, insert the battery,
connect the power adapter and modem and network cables, and turn on
your notebook.
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Chapter 12: Upgrading Your Notebook
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Networking
Your Notebook
13
Connecting your home, small office, or home office computers lets you share
drives, printers, and a single Internet connection among the connected
computers.
This chapter contains information about:
■
Benefits of using a network in your home, small office, or home office
■
Types of network connections
■
Using a wireless network
■
Purchasing additional network equipment
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Chapter 13: Networking Your Notebook
The benefits of using a network
A network lets you:
■
Share a single Internet connection
■
Share computer drives
■
Share peripheral devices
■
Stream audio and video files
■
Play multi-player games
Sharing a single Internet connection
A network makes sharing the Internet easy. Each computer that is connected
to the network can share the same modem and telephone line or broadband
connection and access the Internet at the same time. This saves on the cost
of installing another telephone line for your second computer and paying for
a second Internet Service Provider (ISP) account.
Important
Most ISPs allow multiple users at the same time. If you use
America Online as your ISP, you can log onto America Online
through one of your screen names and the other computers
can access the Internet using an Internet browser.
Sharing drives
With a network, you can copy files from computer to computer by copying
and pasting or dragging and dropping. You will no longer waste your time
transferring files by using diskettes. In addition, you can map a drive from a
computer on the network to a drive on another computer, and access the file
as if it were located on the hard drive of the computer you are using.
Sharing peripheral devices
Each computer that is connected to the network can share the same peripheral
devices, such as a printer. Select print from the computer you are currently
using and your file is automatically printed on your printer no matter where
it is located on your network.
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The benefits of using a network
Streaming audio and video files
With a network, you can store audio files (such as the popular .MP3 files) and
video files on any networked computer, then play them on any of the other
computers or devices connected to your network, a process called streaming.
Playing multi-player games
With a home network, you can play multi-player games. Load a game like
Microsoft Midtown Madness 2 on your computers, and in minutes, you and your
friends can race in competing cars through the streets of San Francisco.
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Chapter 13: Networking Your Notebook
Example network
A network connects all your computers and other devices so that you can
share files, programs, peripheral devices, and much more from any computer
in your home or office. The picture below shows an example of a home
network.
94
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Selecting a network connection
Selecting a network connection
One of the biggest decisions you will need to make when creating your
network is what type of connection you will use. Gateway supports both wired
and wireless connections.
Wired connections
HPNA (Home Phoneline Networking Alliance) and Ethernet are two popular
types of wired networks.
HPNA
Creating an HPNA network is as easy as knowing where your telephone jacks
and computers are located. HPNA uses your home's standard telephone lines
and telephone jacks instead of special cabling to connect computers. You can
use your networked computers at the same time as you connect to your ISP,
send a fax, or talk on your telephone. For the best performance, your
computers should have HPNA 2.0 network cards or jacks for connecting to
your network.
Important
If you have more than one telephone line in your home or
office, make sure that all the computers in your network are
connected to jacks that share the same telephone number.
Ethernet or Fast Ethernet
Ethernet is a type of connection commonly used in offices around the world.
This type of connection can also be used to build small computer networks
in the home. Ethernet is available at two different speeds: standard Ethernet,
which runs at the same speed as HPNA 2.0, and Fast Ethernet, which runs
up to ten times faster. To create an Ethernet network, you or your electrician
must install special cables in your home or office. Your computers must have
Ethernet cards or jacks for connecting to a 10 or 10/100 Ethernet switch or
hub. If you are connecting just two computers, you can eliminate the switch
or hub and use a special crossover cable.
Important
Check local code requirements before installing Ethernet
cable or other wiring in your home or office. Your municipality
may require you to obtain a permit and hire a licensed installer.
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Chapter 13: Networking Your Notebook
Broadband Internet connections
You can use your computer’s Ethernet or USB jack for more than just
networking. Many broadband Internet connections, such as cable modems
and DSL modems, connect to your computer’s Ethernet or USB jack. Typically,
if one computer is connected to the Internet, other networked computers can
access the Internet through the shared Internet connection. A broadband,
versus dial-up, connection adds speed and an “always on” connection to your
home network.
Wireless Connections
Instead of connecting your computers with wires, you can consider a wireless
network. Wireless Ethernet is ideal for creating a home or office network.
Warning
Radio frequency wireless communication can interfere
with equipment on commercial aircraft. Current aviation
regulations require wireless devices to be turned off while
traveling in an airplane. IEEE 802.11b (also known as
wireless Ethernet or WiFi) communication devices are
examples of devices that provide wireless communication.
Important
If your notebook came equipped with an internal radio
frequency wireless device, see “Safety, Regulatory, and
Legal Information” on page 173 for general wireless
regulatory and safety guidelines. To find out if your
notebook has an internal wireless device, check the label
(see “Identifying your model” on page 10).
Wireless Ethernet
A wireless Ethernet network (also known as IEEE 802.11b or WiFi) exceeds
the speed of either HPNA 2.0 or standard Ethernet. In addition, this type of
network allows you the freedom to move about your home or office with your
computer. For example, you can take your notebook from your home office
to your patio without having a telephone or Ethernet jack available.
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Selecting a network connection
Assessing your connection needs
To select the type of network that will work best for you, consider how you
will use your network.
HPNA
An HPNA network is appropriate if:
■
Your home, small office, or home office has a telephone jack with the
same telephone number in each room that has a device you want to
connect
■
You have several Windows-based computers that are used for drive
sharing, printing to a single printer, or surfing the Internet
■
Your computer has one of the following:
■
An HPNA jack for connecting to a telephone jack
■
A USB port to connect to a HPNA adapter
■
Cost savings is more important than network speed
■
Your connection speed needs are less than 10000 Kbps (see “Comparing
data transfer speed” on page 98)
Ethernet
An Ethernet or Fast Ethernet network is appropriate if:
■
You are building a new home or your existing home already has Ethernet
cable installed in each room that has a device you want to connect
■
You are creating a network in an office or business
■
Network speed is more important than cost savings
■
You have a combination of Windows-based computers and
non-Windows-based computers that are used for drive sharing, printing
to a single printer, or surfing the Internet
■
Your computer has an Ethernet jack for connecting to the network
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Chapter 13: Networking Your Notebook
Wireless Ethernet (IEEE 802.11b, WiFi)
A wireless Ethernet network is appropriate if:
■
You are looking for an alternative to using your telephone line or
installing cable for connectivity
■
The ability to move about with your computer is as important as network
speed
■
You have several Windows-based computers that are used for drive
sharing, printing to a single printer, or surfing the Internet
■
Your computer has wireless Ethernet (IEEE 802.11b) for networking
■
Your connection speed needs are less than 11000 Kbps (see “Comparing
data transfer speed” on page 98)
Comparing data transfer speed
When deciding between connection types, compare the different data transfer
speeds of by each type to the programs you plan to run on your network.
98
Type of Program
Speed Required
Voice over IP (VoIP)
5-20 Kbps
Multiplayer Game
20-80 Kbps
Dial-up Internet
24-56 Kbps
MP3 Audio Streaming
80-200 Kbps
Printer Sharing
80-200 Kbps
Broadband Internet
100-1000 Kbps
File Sharing
300-40000 Kbps
MPEG Video Streaming
4000-8000 Kbps
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Selecting a network connection
Compare the Gateway-supported network types and the maximum speed of
each.
Connection
Type
Rated Maximum Speed
HPNA 2.0
Wired
10000 Kbps
Ethernet
Wired
10000 Kbps
Wireless Ethernet
(IEEE 802.11b or WiFi)
Wireless
11000 Kbps
Fast Ethernet
Wired
100,000 Kbps
When comparing the speed at which your network will need to run to the
speed you can get from the connection type, you should consider which
programs may run at the same time on your network.
For example, you have stored several MP3 audio files on your network. You
typically play music on your desktop, and at the same time your teenager may
play music on a notebook. Playing two MP3 audio files simultaneously
requires 200 Kbps + 200 Kbps = 400 Kbps. If at the same time you are playing
two MP3 audio files, you also print a file to your printer, the speed required
increases to 200 Kbps + 200 Kbps + 200 Kbps = 600 Kbps.
A comparison of the two previous tables shows that HPNA 2.0, Ethernet, and
wireless Ethernet can handle most programs on a network. If you anticipate
using a combination of programs that regularly exceed 10000 Kbps, you
should consider installing Fast Ethernet for your connection.
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Chapter 13: Networking Your Notebook
Using a wireless network
Your notebook may have wireless Ethernet networking built-in. The
information in this section tells you how to set up and access a wireless
network. If your notebook does not have wireless networking built-in and you
are interested in getting networking hardware for your notebook or other
computers to set up a network in your home or office, go to “Purchasing
additional network equipment” on page 138.
100
Warning
Radio frequency wireless communication can interfere
with equipment on commercial aircraft. Current aviation
regulations require wireless devices to be turned off while
traveling in an airplane. IEEE 802.11b (also known as
wireless Ethernet or WiFi) communication devices are
examples of devices that provide wireless communication.
For instructions to turn wireless Ethernet on and off, see
“Turning your wireless Ethernet on or off in Windows XP”
on page 108 and “Turning your wireless Ethernet on or off
in Windows 98 and Windows 2000” on page 126.
Important
If your system came equipped with an internal radio
frequency wireless device, see “Safety, Regulatory, and
Legal Information” on page 173 for general wireless
regulatory and safety guidelines. To find out if your system
has an internal wireless device, check the label (see
“Identifying your model” on page 10).
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Using a wireless network
Using wireless Ethernet in Windows XP
If your system does not use Windows XP, follow the instructions under “Using
wireless Ethernet in Windows 98 and Windows 2000” on page 126.
Setting up wireless Ethernet networking in Windows XP
If you have wireless Ethernet, the first time you start your notebook, your
system automatically installs the wireless Ethernet drivers. Immediately
following the initial startup, you may be instructed to run the Network Setup
Wizard.
Important
The network setup procedure uses the Windows XP
Network Setup Wizard. The example screens show those
screens that typically appear in the course of using the
wizard. If your network situation differs from that used in
this example, you may encounter additional screens or
screens with different selections. Make sure you read each
screen in the wizard and make your selections based on
your particular network situation.
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Chapter 13: Networking Your Notebook
To run the Windows XP Network Setup Wizard:
Click on the Network Setup Wizard icon
on the Windows XP taskbar.
-ORClick Start, All Programs, Accessories, Communications, then click Network
Setup Wizard. The Network Setup Wizard opens.
102
Click Next to continue through the wizard.
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Using a wireless network
Click Next. The wizard found disconnected network hardware screen opens.
Click to select the Ignore disconnected network hardware check box, then
click Next. The Select a connection method screen opens.
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Chapter 13: Networking Your Notebook
Click the method that the notebook uses to access the Internet, then click
Next. The Your computer has multiple connections screen opens.
-ORClick Other, then click Next for a list of additional methods. Make a
selection, then click Next. The Your computer has multiple connections screen
opens.
104
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Using a wireless network
Click Let me choose the connections to my network, then click Next. The
Select the connections to bridge screen opens.
Click to select the Wireless Network Connection check box, then click Next.
The Give this computer a description and name screen opens.
Type a description of the computer in the Computer description box.
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Chapter 13: Networking Your Notebook
106
Type the name by which the computer will be identified on the network
in the Computer name box, then click Next. The Name your network screen
opens.
10
Type the name of the workgroup this notebook belongs to in the
Workgroup name box. This name is usually assigned by the network system
administrator and identifies which group of computers this notebook is
most likely to communicate with.
11
Click Next. The Ready to apply network settings screen opens.
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Using a wireless network
12
Click Next to apply the network settings. The You’re almost done screen
opens.
13
If you are setting up a wireless Ethernet network on other computers, you
may want to use the Network Setup Wizard to do so. Click a method for
installing and configuring the network on your other computers, then
click Next.
14
Click Finish.
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Chapter 13: Networking Your Notebook
Turning your wireless Ethernet on or off in Windows XP
There are times, such as when you are flying in an aircraft, when you should
turn off your wireless Ethernet network. You can also turn off wireless Ethernet
to conserve the battery charge on your notebook.
To turn wireless Ethernet on or off in Windows XP using the Start menu:
Click Start, then click Control Panel. The Control Panel window opens. If
your Control Panel is in Category View, click Network and Internet
Connections. The Network and Internet Connections window opens.
Click/Double-click Network Connections. The Network Connections window
opens.
Right-click Wireless Network Connection, then click Enable to turn on
wireless Ethernet or click Disable to turn off wireless Ethernet.

Configuring Windows XP for wireless Ethernet
To configure Windows XP to use the wireless Ethernet network:
108
Click Start, then click Control Panel. The Control Panel window opens. If
your Control Panel is in Category View, click Network and Internet
Connections. The Network and Internet Connections window opens.
Click/Double-click Network Connections. The Network Connections window
opens.
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Right-click Wireless Network Connection, then click Properties. The Wireless
Network Connection Properties dialog box opens.
Click Internet Protocol (TCP/IP), then click Properties. The Internet Protocol
(TCP/IP) Properties dialog box opens.
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Chapter 13: Networking Your Notebook
Click the General tab.
If you are using a DHCP server, click Obtain an IP address automatically.
- OR If you are not using a DHCP server, click Use the following IP address, then
type the IP address in the IP address box and Subnet mask in the Subnet
mask box.
Important
110
If you are required to type an IP Address and Subnet Mask,
ask your network system administrator for the correct
values.
Click OK to close the Internet Protocol (TCP/IP) Properties dialog box.
Click OK to close the Wireless Network Connection Properties dialog box.
Click X to close the Network Connections window.
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Using a wireless network
Creating a wireless Ethernet network in Windows XP
After you have turned on wireless Ethernet networks, you may want to create
a new wireless Ethernet network. You can create either an access point or
peer-to-peer wireless Ethernet network.
Access Point
An access point is a device that allows you to join both a wireless network and
access a wired network at the same time. You can create an access point
wireless network if you purchased an RG1000 or equivalent access point. This
illustration shows an example of an access point network.
To create an access point wireless Ethernet network:
Click Start, then click Control Panel. The Control Panel window opens. If
your Control Panel is in Category View, click Network and Internet
Connections. The Network and Internet Connections window opens.
Click/Double-click Network Connections. The Network Connections window
opens.
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Chapter 13: Networking Your Notebook
112
Right-click Wireless Network Connection, then click View Available Wireless
Networks. The Connect to Wireless Network dialog box opens.
Click Advanced. The Wireless Network Connection Properties dialog box
opens.
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Click the Wireless Networks tab.
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Chapter 13: Networking Your Notebook
Click Add. The Wireless Network Properties dialog box opens.
Type the name of the network in the Network name (SSID) box. For an
access point network, we recommend using the name of the access point
device followed by the SSID name found on the back of the access point.
Example: RG1000 1ff60a.
10
11
Click the Data encryption (WEP enabled) check box.
Click to clear the The key is provided for me automatically check box.
Type the network key in the Network key box. This key must be the last
five digits of the network name, for example ff60a.
Click the arrow button to open the Key format list, then click ASCII
characters.
12
Click the arrow button to open the Key length list, then click 40 bits (5
characters).
13
Click the up or down arrow button to select 0 from the Key index
(advanced) list.
14
114
Make sure that the Network Authentication (Shared mode) check box is not
selected.
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Using a wireless network
15
Make sure that the This is a computer-to-computer (ad hoc) network check
box is not selected.
16
17
Click OK to close the Wireless Network Properties dialog box.
18
Click to select Internet Protocol (TCP/IP) in the This connection uses the
following items list. If you do not see Internet Protocol (TCP/IP), drag the
Click the General tab.
scroll bar to see more choices.
19
Click Properties. The Internet Protocol (TCP/IP) Properties dialog box opens.
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Chapter 13: Networking Your Notebook
20
Click the General tab.
21
If you are using a DHCP server, click Obtain an IP address automatically.
- OR If you are not using a DHCP server, click Use the following IP address, then
type the IP address in the IP address box and Subnet mask in the Subnet
mask box.
Important
22
23
116
If you are required to type an IP Address and Subnet Mask,
ask your network system administrator for the correct
values.
Click OK to close the Internet Protocol (TCP/IP) Properties dialog box.
Click OK to close the Wireless Network Connection Properties dialog box.
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Using a wireless network
Peer-to-peer (ad hoc)
Use a peer-to-peer (ad hoc) network if you are setting up or joining a
temporary or permanent computer-to-computer network for sharing files and
peripheral devices. This type of network does not include an access point into
a wired network.
To create a peer-to-peer wireless Ethernet network in Windows XP:
Click Start, then click Control Panel. The Control Panel window opens. If
your Control Panel is in Category View, click Network and Internet
Connections. The Network and Internet Connections window opens.
Click/Double-click Network Connections. The Network Connections window
opens.
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Chapter 13: Networking Your Notebook
118
Right-click Wireless Network Connection, then click View Available Wireless
Networks. The Connect to Wireless Network dialog box opens.
Click Advanced. The Wireless Network Connection Properties dialog box
opens.
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Click the Wireless Networks tab.
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Chapter 13: Networking Your Notebook
Click Add. The Wireless Network Properties dialog box opens.
Type the name of the network in the Network (SSID) box. For a peer-to-peer
network, this can be any network name not already in use, for example
Adhoc.
Click the This is a computer-to-computer (ad hoc) network check box.
If an encryption key has been agreed to by the other members of your
network, go to step 10.
-ORIf your network is not using an encryption key, go to step 16.
120
10
11
12
13
Click the Data encryption (WEP enabled) check box.
14
Click the arrow button to open the Key length list, then click the key
length you have agreed to.
Click to clear the The key is provided for me automatically check box.
Type the network key in the Network key box.
Click the arrow button to open the Key format list, then click the key
format you have agreed to.
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Using a wireless network
15
Click the up or down arrow button to select the key index you have
agreed to from the Key index (advanced) list.
16
17
Click OK to close the Wireless Network Properties dialog box.
18
Click to select Internet Protocol (TCP/IP) in the This connection uses the
following items list. If you do not see Internet Protocol (TCP/IP), drag the
Click the General tab.
scroll bar to see more choices.
19
Click Properties. The Internet Protocol (TCP/IP) Properties dialog box opens.
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Chapter 13: Networking Your Notebook
122
20
Click the General tab.
21
Click Use the following IP address.
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Using a wireless network
22
Type an IP Address value in the IP Address box and a Subnet Mask value
in the Subnet Mask box for each wireless computer on your ad hoc
network. The IP Address for computer 1 should end with a 1 and the IP
Address for computer 2 should end with a 2.
Example IP address
and subnet mask for
wireless computer 1
23
24
Example IP address
and subnet mask for
wireless computer 2
Click OK to close the Internet Protocol (TCP/IP) Properties dialog box.
Click OK to close the Wireless Network Connection Properties dialog box.
Connecting to a wireless Ethernet network in Windows XP
To connect to an existing wireless Ethernet network:
Click Start, then click Control Panel. The Control Panel window opens. If
your Control Panel is in Category View, click Network and Internet
Connections. The Network and Internet Connections window opens.
Click/Double-click Network Connections. The Network Connections window
opens.
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Chapter 13: Networking Your Notebook
Right-click Wireless Network Connection, then click View Available Wireless
Networks. The Connect to Wireless Network dialog box opens.
Click the network you want to connect to, then click Connect.
Checking network signal strength in Windows XP
If your wireless Ethernet network is running slower than you expect, you
should check your network signal strength. If you find the signal strength is
low, try moving to a new location to increase the signal strength.
To check the signal strength of your wireless Ethernet network:
124
Click Start, then click Control Panel. The Control Panel window opens. If
your Control Panel is in Category View, click Network and Internet
Connections. The Network and Internet Connections window opens.
Click/Double-click Network Connections. The Network Connections window
opens.
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Using a wireless network
Right-click Wireless Network Connection, then click Status. The Wireless
Network Connection Status dialog box opens. The meter shows the signal
strength for wireless Ethernet on your notebook if other computers with
the same network name are within range of your notebook.
Important
Signal strength is affected by the distance between your
wireless network devices, by radio interference, and by
interference from natural obstructions such as walls, floors,
and doors.
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Chapter 13: Networking Your Notebook
Using wireless Ethernet in Windows 98 and
Windows 2000
If your system uses Windows XP, use the instructions under “Using wireless
Ethernet in Windows XP” on page 101.
Installing the ORiNOCO Client Manager in Windows 98 and
Windows 2000
If you have wireless Ethernet, the first time you start your notebook, your
system automatically installs the wireless Ethernet drivers. Immediately
following the initial startup, you may be asked to install the ORiNOCO Client
Manager. You may also need to install the ORiNOCO Client Manager if it has
not already been installed on your computer.
To see if the ORiNOCO Client Manager is installed:
■
Click Start, Programs, then click ORiNOCO. If Client Manager is not listed
in the submenu, you will need to install it.
To install the ORiNOCO Client Manager:
■
Complete the instructions in “Restoring Software” on page 145.
Turning your wireless Ethernet on or off in Windows 98 and
Windows 2000
There are times, such as when you are flying in an aircraft, when you should
turn off your wireless Ethernet network. You can also turn off wireless Ethernet
to conserve the battery charge on your notebook.
To turn wireless Ethernet on or off using the Client Manager:
126
Right-click the ORiNOCO Client Manager icon
on the taskbar.
Click Enable Radio to turn on wireless Ethernet or Disable Radio to turn
off wireless Ethernet.
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Using a wireless network

Configuring the ORiNOCO client manager in Windows 98 and
Windows 2000
If you have wireless Ethernet, you need to configure your network settings.
To configure the ORiNOCO Client Manager:
Click Start, Programs, ORiNOCO, then click Client Manager. The ORiNOCO
Client Manager window opens.
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Chapter 13: Networking Your Notebook
128
Click Actions, then click Add/Edit Profile. The Add/Edit Configuration Profile
dialog box opens.
Type the name of the profile you are creating. When you create the first
profile, you should rename the Default profile to the name of your profile.
For example, if you will be using your computer on two different
networks, such as at home and at work, you may want to name one
profile Home and the other one Work.
Click the arrow button to open the type of network list, then click the
type of network associated with this profile. Your options include:
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Using a wireless network
■
Access Point - Use this network type if you are joining a wireless
network and accessing a wired network through an access point.
Contact your network system administrator or refer to the access
point documentation for more information about using this
network type.
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Chapter 13: Networking Your Notebook
130
■
Residential Gateway - Use this network type if you are setting up
or joining a wireless network that is using a residential gateway to
access the Internet.
■
Peer-to-Peer Group - Use this network type if you are setting up or
joining a temporary or permanent computer-to-computer network
for sharing files and peripheral devices. This type of network does
not include an access point into a wired network.
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Using a wireless network
Click Edit Profile. The Edit Configuration dialog box opens.
Type the name of your network and the encryption key (if required).
■
If you are connecting to an access point network, type ANY in the
Network Name box to connect to any wireless Ethernet network
within range of your notebook, or type the exact network name
of the network you are joining.
■
If you are connecting to a residential gateway network, type the
residential gateway identifier number for the network name and
the last five characters of the residential gateway identifier number
as the encryption key.
■
If you are connecting to a peer-to-peer network, type the exact
network name for the network you are joining. If an encryption
key has been agreed to by the other members of the network, type
this value as well.
Important
All computers on your network must have the same
network name and encryption key. For help, ask your
network system administrator.
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Chapter 13: Networking Your Notebook
If you are configuring your notebook for an access point network, tabs
are available to enter additional configuration information as necessary.
Contact your network system administrator or refer to the access point
documentation before typing this information.
Click OK to close the Edit Configuration dialog box.
10
If you are setting up your notebook for more than one network, repeat
steps 3 through 8 to create additional profiles.
Click OK to close the Add/Edit Configuration Profile dialog box.
Identifying this notebook on the network in Windows 98 and
Windows 2000
If this is the first time you have used networking on your notebook, you need
to provide Windows with the name of the notebook and the workgroup to
which it belongs.
To identify this notebook on the network:
132
Click Start, Settings, then click Control Panel. The Control Panel window
opens.
Double-click the Network icon. The Network dialog box opens.
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Using a wireless network
Click the Identification tab.
Type a unique computer name in the Computer name box. This name
identifies this notebook on the network.
Type the name of the workgroup this notebook belongs to in the
Workgroup box. This name is usually assigned by the network system
administrator and identifies which group of computers this notebook is
most likely to communicate with.
Type a description of the notebook in the Computer Description box. This
description lets other network users identify who this notebook belongs
to.
Click OK.
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Chapter 13: Networking Your Notebook
Configuring Windows 98 and Windows 2000 for wireless Ethernet
To configure Windows to use the wireless Ethernet network:
134
Click Start, Settings, then click Control Panel. The Control Panel window
opens.
Double-click the Network icon. The Network dialog box opens.
Click to select TCP/IP -> ORiNOCO Mini PCI Card in the The following network
components are installed items list. If you do not see Internet Protocol
(TCP/IP), drag the scroll bar to see more choices.
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Using a wireless network
Click Properties. The TCP/IP Properties dialog box opens.
Click the IP Address tab.
If you are using a DHCP server, click Obtain an IP address automatically.
- OR If you are not using a DHCP server, click Specify an IP address, then type
the IP address in the IP address box and the Subnet mask in the Subnet
mask box.
Important
If you are required to type an IP Address and Subnet Mask,
ask your network system administrator for the correct
values.
Click OK to close the TCP/IP Properties dialog box.
Click OK to close the Network dialog box.
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Chapter 13: Networking Your Notebook
Connecting to a wireless Ethernet network in Windows 98 and
Windows 2000
Once you have set up your profiles for all the possible wireless Ethernet
networks you may want to connect to, it is easy to select which network to
access.
To connect to a wireless Ethernet network:
Right-click the ORiNOCO Client Manager icon
on the taskbar.
Click Configuration Profile, then click the profile for the network you want
to access.
Checking network signal strength in Windows 98 and Windows 2000
If your wireless Ethernet network is running slower than you expect, you
should check your network signal strength. If you find the signal strength is
low, try moving to a new location to increase the signal strength.
To check the signal strength of your wireless Ethernet network:
■
Click Start, Programs, ORiNOCO, then click Client Manager. The ORiNOCO
Client Manager window opens.
The meter on the left side shows the signal strength for wireless Ethernet
on your notebook if other computers with the same network name are
within range of your notebook.
The status box in the middle provides status and error messages.
136
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Using a wireless network
Important
Signal strength is affected by the distance between your
wireless network devices, by radio interference, and by
interference due to natural obstructions such as walls,
floors, and doors.
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Chapter 13: Networking Your Notebook
Purchasing additional network
equipment
Use the following shopping lists when purchasing equipment for your
network.
HPNA
For an HPNA network you need:
■
An HPNA card installed in each
desktop computer
- OR An HPNA/V.90 combination card
installed in each desktop computer
HPNA card
- OR A USB HPNA adapter attached to
each desktop or notebook
USB HPNA adapter
- OR An HPNA PC Card installed in each
notebook
■
Modem cable going from each computer to the closest telephone jack
Important
138
All HPNA components should be HPNA 2.0. A mixture of
HPNA 1.0 and HPNA 2.0 components will result in your
network running at a slower speed.
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Purchasing additional network equipment
Ethernet
For an Ethernet network you need:
■
An Ethernet card installed
in each desktop computer
- OR An Ethernet jack on each
desktop and notebook
Ethernet card and hub
- OR -
An Ethernet PC Card installed in each notebook
■
An Ethernet hub or switch with enough ports for each computer and
device in the network (hubs are slightly cheaper than switches but may
run slower than switches)
■
Ethernet cable going from each computer to the hub or switch
Important
All Ethernet components should be either standard Ethernet
(10 Mbps) or Fast Ethernet (100 Mbps). A mixture of Ethernet
and Fast Ethernet components will result in your network
running at the slower speed.
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Chapter 13: Networking Your Notebook
Wireless Ethernet
For a wireless Ethernet network you need:
■
A wireless Ethernet (IEEE 802.11b) PCI
card installed in each desktop
computer
- OR A wireless Ethernet (IEEE 802.11b) PC
Card installed in each notebook that
does not have wireless Ethernet built-in
■
Wireless Ethernet PCI card
A wireless Ethernet (IEEE 802.11b)
Access Point if you want to connect
your wireless Ethernet to the Internet
or a wired network
Wireless Ethernet PC card
Wireless Ethernet Access Point
For more information
For more information about networking your home or office, discuss your
particular needs with your Gateway Country Store representative. In addition,
several books and Internet sites are dedicated to networking. Refer to these
sources for more information about networking your home or office with
HPNA, Ethernet, or Wireless Ethernet.
140
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Moving From
Your Old
Computer
14
Insert Data Migration Overview module here.
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141
Chapter 14: Moving From Your Old Computer
142
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Maintaining
Your Notebook
15
Insert Maintaining Your Computer module here.
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143
Chapter 15: Maintaining Your Notebook
144
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Restoring
Software
16
Insert Restoring Software module here.
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Chapter 16: Restoring Software
146
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Troubleshooting
17
This chapter provides some solutions to common computer problems. Use the
information to troubleshoot and correct typical hardware and software issues.
This chapter also includes information about:
■
Telephone support
■
Automated troubleshooting systems
■
Tutoring and training
If the suggestions in this chapter do not correct the problem, see “Getting
Help” on page 43 for more information about how to get help.
Help and
Support
For more information about troubleshooting your notebook
in Windows XP, click Start, then click Help and Support.
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Chapter 17: Troubleshooting
Safety guidelines
While troubleshooting your computer, follow these safety guidelines:
148
■
Never remove the memory bay cover while your computer is turned on,
while the battery is installed, and while the modem cable, network cable,
and AC power adapter are connected.
■
Make sure you are correctly grounded before accessing internal
components. For more information about preventing damage from static
electricity, see “Preventing static electricity discharge” on page 86.
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First steps
First steps
If you have problems with your computer, try these things first:
■
Make sure that the AC power adapter is connected to your computer and
an AC outlet and that the AC outlet is supplying power.
■
If you use a power strip or surge protector, make sure it is turned on.
■
If a peripheral device (such as a keyboard or mouse) does not work, make
sure that all connections are secure.
■
Make sure that your hard drive is not full.
■
If an error message appears on the screen, write down the exact message.
The message may help Gateway Technical Support in diagnosing and
fixing the problem.
■
If you added or removed modules or peripheral devices, review the
installation procedures you performed and make sure you followed each
instruction.
■
If an error occurs in a program, consult the program’s printed
documentation or the online help.
Important
Do not try to troubleshoot your problem if power cords or
plugs are damaged, if your computer was dropped, or if
the cabinet was damaged. Instead, unplug your computer
and contact a qualified computer technician.
Help and
Support
For more information about troubleshooting your notebook
in Windows XP, click Start, then click Help and Support.
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Chapter 17: Troubleshooting
Software support tools
Your system may include the following support tool to help you diagnose and
fix problems:
■
PC Doctor is a comprehensive hardware diagnostic and system
information tool that can test your computer and determine its
configuration. PC Doctor provides 85 professional diagnostic tests
directly from your computer.
This support tool is available from HelpSpot or by clicking Start, All Programs,
then clicking Gateway Utilities.
Help and
Support
150
For more information on using PC Doctor in Windows XP,
click Start, then click Help and Support.
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Troubleshooting
Troubleshooting
CD, DVD, CD-RW, or DVD/CD-RW drives
The computer does not recognize a disc or the drive
■
The disc may not be correctly seated in the tray. When you place a disc
on the tray, make sure that you press the disc firmly onto the spindle so
that the retainers hold the disc in place.
■
The modular drive may not be completely inserted into the drive bay.
Press the drive into the bay, then try to access the disc again.
■
Make sure the disc label is facing up.
■
Try a different disc. Occasionally discs are flawed and cannot be read by
the drive.
■
Clean the disc. For more information, see “To clean a CD or DVD:” on
page 152.
■
Your computer may be experiencing some temporary memory problems.
Shut down and restart your computer.
An audio CD does not produce sound
■
Make sure the CD label is facing up.
■
Make sure the volume control on your notebook is turned up. For more
information, see .
■
Make sure the Windows volume control is turned up. For more
information, see .
■
Make sure that Mute is not selected. For more information, see .
■
Clean the CD. For more information, see “To clean a CD or DVD:” on
page 152.
■
Your computer may be experiencing some temporary memory problems.
Shut down and restart your computer.
■
Reinstall the audio device drivers. For more information, see .
A DVD movie will not play
■
Make sure the label or side you want to play is facing up.
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Chapter 17: Troubleshooting
■
Shut down and restart your computer.
■
The DVD’s regional code and your computer’s regional code may not
match. Regional codes help control DVD title exports and help reduce
illegal disc distribution. To be able to play a DVD, the regional code on
the disc and the regional code for the DVD drive must match.
The regional code on your DVD drive is determined by delivery address
for your computer. The regional code for the disc is on the disc, disc
documentation, or packaging.
A DVD does not produce sound on a TV
■
Audio is not transmitted through the TV out jack. Use the built-in
speakers, a set of headphones or external powered speakers, or connect
your notebook to a stereo system to hear sound while playing a DVD.
To clean a CD or DVD:
■
152
Wipe from the center to the edge, not around in a circle, using a
product made especially for the purpose.
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Troubleshooting
Device installation
You have computer problems after adding a new device
Sometimes a new device, such as a PC Card, can cause a system resource (IRQ)
conflict. Check IRQ usage to determine if there is an IRQ conflict.
To check IRQ usage in Windows XP:
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Performance and
Maintenance.
Click/Double-click System, click the Hardware tab, then click Device
Manager. The Device Manager window opens.
Click View, Resources by type, then double-click Interrupt request (IRQ).
All IRQs and their hardware assignments are displayed.
To check IRQ usage in Windows 2000:
Click Start, Settings, then click Control Panel. The Control Panel
window opens.
Double-click System, click the Hardware tab, then click Device
Manager. The Device Manager window opens.
Click View, Resources by type, then double-click Interrupt request (IRQ).
All IRQs and their hardware assignments are displayed.
To check IRQ usage in Windows 98:
Click Start, Settings, then click Control Panel. The Control Panel
window opens.
Double-click the System icon, then click the Device Manager tab. The
Device Manager window opens.
Click Computer, then click Properties. The Computer Properties dialog
box opens and displays the IRQs and their hardware assignments.
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To free IRQ resources for the new device in Windows XP and
Windows 2000:
In the Device Manager window, check the device list for a resource
conflict. A resource conflict appears as a black exclamation point in
a yellow circle.
Remove the device you are trying to install, then determine which
one of the existing devices or ports you can disable.
Right-click the device or port you want to disable, then click Disable.
The device or port is disabled.
To free IRQ resources for the new device in Windows 98:
In the Device Manager window, check the device properties for a
resource conflict. A resource conflict appears as a black exclamation
point in a yellow circle.
Remove the device you are trying to install, then determine which
one of the existing devices or ports you can disable.
In the Device Manager, double-click Ports, click the port you want
to disable, then click Properties.
In the Device usage area, click to select the Disabled in this hardware
profile check box, then click OK.
Diskette drive
The diskette drive is not recognized
■
Shut down and restart your computer.
■
The modular drive may not be completely inserted into the drive bay.
Press the drive into the bay, then try to access the diskette again.
You receive a “Access Denied” or “Write protect” error message
154
■
Move the write-protection tab in the upper-right corner of the diskette
down (unprotected).
■
The diskette may be full. Delete unnecessary files on the diskette and try
again.
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Troubleshooting
■
Not all diskettes are IBM-compatible. Make sure the diskette you are using
is IBM-compatible.
■
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
You receive a “Disk is full” error message
■
Delete unnecessary files on the diskette.
■
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
■
Run Error checking or ScanDisk on the diskette. For more information,
see . If errors are detected
and corrected, try using the diskette again.
You receive a “Non-system disk” or “Disk error” error message
■
Eject the diskette from the diskette drive, then press ENTER.
■
Make sure the diskette you are using is IBM-compatible.
The light on the diskette drive is lit continuously
■
Remove the diskette from the drive. If the light stays on, try restarting
your computer.
File management
A file was accidentally deleted
To restore deleted files:
Double-click the Recycle Bin icon.
Right-click the file you want to restore, then click Restore. The file
is restored to the place where it was originally deleted from.
If the Recycle Bin was emptied before you tried to restore a file, the
file cannot be recovered.
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Chapter 17: Troubleshooting
Hard drive
You receive an “Insufficient disk space” error message
■
Delete unnecessary files from the hard drive using Disk Cleanup. For
more information, see .
■
Empty the Recycle Bin by right-clicking the Recycle Bin icon and clicking
Empty Recycle Bin.
Caution
All deleted files will be lost when you empty the
Recycle Bin.
■
If possible, save your files to a diskette or another drive.
■
If the hard drive is full, copy any files not regularly used to diskettes or
other backup media, then delete them from the hard drive.
You receive a “Data error” message
■
This may be the result of a defective area on the hard drive. To fix hard
drive problems, run the Error checking or the ScanDisk program. For
more information, see 
The hard drive cannot be accessed, or you receive a “General failure
reading drive C” error message
■
If a diskette is in the diskette drive, eject it and restart the computer.
■
If your computer has been subjected to static electricity or physical shock,
you may need to reinstall the operating system.
The secondary hard drive is not recognized
■
The modular drive may not be completely inserted into the drive bay.
Press the drive into the bay, then try to access the hard drive again.
Internet
You cannot connect to the Internet
■
156
Make sure the modem cable is plugged into the modem jack and not the
Ethernet network jack. See “Back” on page 6 to make sure that the
connections have been made correctly.
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Troubleshooting
■
Make sure your computer is connected to the telephone line and the
telephone line has a dial tone.
■
If you have the call waiting feature on your telephone line, make sure
it is disabled.
■
Make sure your account with your Internet Service Provider (ISP) is set
up correctly. Contact your ISP technical support for help.
■
Make sure you do not have a problem with your modem. For information
about solving modem problems, see “Modem” on page 159.
You receive an “Unable to locate host” message and are unable to
browse the Internet
This problem can occur when you have typed a URL (Web address) incorrectly,
you have lost your Internet connection, or your ISP is having technical
difficulties.
■
Double-check the URL or try a different URL.
■
If the error message still appears, disconnect from the ISP connection and
close your browser, then reconnect and open the browser. If you still get
the error, your ISP may be having technical difficulties.
Connecting to a Web site takes too long
Many factors can affect Internet performance:
■
The condition of the telephone lines in your residence or at your local
telephone company
■
The condition of the Internet computers to which you connect and
the number of users accessing those computers
■
The complexity of graphics and multimedia on Web pages
■
Having multiple Web browsers open, performing multiple downloads,
and having multiple programs open on your computer
People are sending you e-mail messages, but you have not received
any mail
■
Click the receive button in your e-mail program.
■
Make sure your account with your Internet Service Provider (ISP) is set
up correctly. Contact your ISP technical support for help.
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Chapter 17: Troubleshooting
Keyboard
The external keyboard does not work
■
Make sure the keyboard cable is plugged in correctly.
■
Try a keyboard that you know works to make sure the keyboard port
works.
■
If you spilled liquid in the keyboard, turn off the computer and unplug
the keyboard. Clean the keyboard and turn it upside down to drain it.
Let the keyboard dry before using it again.
A keyboard character keeps repeating or you receive a “Keyboard
stuck” or “Key failure” error message
■
Make sure that nothing is resting on the keyboard.
■
Make sure a key is not stuck. Press each key to loosen a key that might
be stuck, then restart the computer.
LCD panel
The screen is too dark
■
Adjust the brightness using the function keys.
The screen resolution is not correct
■
Change the screen resolution and color depth from the Display Properties
dialog box. For more information, see  and .
The text on the display is dim or difficult to read
158
■
Adjust the brightness controls.
■
Move the computer away from sources of electrical interference such as
televisions, unshielded speakers, microwaves, fluorescent lights, and
metal beams or shelves.
■
Change the display settings. For more information, see 
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Troubleshooting
The LCD panel has pixels that are always dark or too bright
■
This condition is normal and inherent in the TFT technology used in
active-matrix LCD screens. Gateway’s inspection standards keep these to
a minimum. If you feel these pixels are unacceptably numerous or dense
on your display, contact Gateway Technical Support to identify whether
a repair or replacement is justified based on the number of pixels affected.
Memory
You receive a “Memory error” message
■
Make sure the memory modules are inserted correctly in the memory bay
slot. For more information, see “Installing memory” on page 87.
■
Use diagnostic programs to help determine if a memory module is failing.
For more information, see “Installing memory” on page 87.
You receive a “Not enough memory” error message
■
Close all programs, then restart the computer.
Modem
Your modem does not dial or does not connect
■
Make sure the modem cable is plugged into the modem jack and not the
Ethernet network jack. See “Back” on page 6 to make sure that the
connections have been made correctly.
■
Make sure your computer is connected to the telephone line and the
telephone line has a dial tone.
■
Make sure that the modem cable is less than 6 feet (1.8 meters) long.
■
Remove any line splitters or surge protectors from your telephone line,
then check for a dial tone by plugging a working telephone into the
telephone wall jack.
■
If you have additional telephone services such as call waiting, call
messaging, or voice mail, make sure that all messages are cleared and call
waiting is disabled before using the modem. Contact your telephone
service to get the correct code to temporarily disable the service. Also
make sure the modem dialing properties are set appropriately.
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Chapter 17: Troubleshooting
To check the dialing properties in Windows XP and Windows 2000:
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click
Printers and Other Hardware.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The
Control Panel window opens.
Click/Double-click the Phone and Modem Options icon, then click the
Dialing Rules tab.
Select the location from which you are dialing, then click Edit.
Make sure all settings are correct.
To check the dialing properties in Windows 98:
160
Click Start, Settings, then click Control Panel. The Control Panel
window opens.
Click/Double-click the Modems icon, then click Dialing Properties. The
Dialing Properties window opens.
Make sure all settings are correct.
■
Disconnect any answering machine, fax machine, or printer that is on
the same line as the modem. You should not have these devices plugged
into the same telephone line as the modem.
■
Make sure that you are not using a digital, rollover, or PBX line. These
lines do not work with your modem.
■
Check for line noise (scratchy, crackling, or popping sounds). Line noise
is a common problem that can cause the modem to connect at a slower
rate, abort downloads, or even disconnect. The faster the modem, the
less line noise it can tolerate and still work correctly.
■
Listen to the line using your telephone. Dial a single number (such as 1).
When the dial tone stops, listen for line noise. Wiggle the modem cable
to see if that makes a difference. Make sure the connectors are free from
corrosion and all screws in the wall or telephone wall jack are secure.
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Troubleshooting
■
You can also call your telephone service and have them check the
telephone line for noise or low line levels.
■
Try another telephone line (either a different telephone number in your
house or a telephone line at a different location). If you can connect on
this line, call your telephone company.
■
Try connecting with the modem at a lower connection speed. If reducing
the connect speed lets you connect, contact your telephone company.
The telephone line may be too noisy.
You cannot connect to the Internet
■
The ISP may be having technical difficulties. Contact your ISP technical
support for help.
■
See if the modem works with a different communications program. The
problem may be with just one program.
Your 56K modem does not connect at 56K
Current FCC regulations restrict actual data transfer rates over public
telephone lines to 53K. Other factors, such as line noise, telephone service
provider equipment, or ISP limitations, may lower the speed even further.
If your system has a v.90 modem, the speed at which you can upload (send)
data is limited to 33.6K. If your system has a v.92 modem, the speed at which
you can upload data is limited to 48K. Your ISP may not support 48K uploads.
You can check modem connection speeds and dial-up network (DUN)
connections by accessing the gateway.your.way dial-up server. The server also
contains drivers, patches, and updates for current Gateway hardware and
software.
The server provides a secure connection and is a stand-alone server. You
cannot use it to access the Internet. The server cannot be accessed Mondays
from 8:00 a.m. to 12:00 p.m. CST.
To access the gateway.your.way dial-up server:
Insert the red Drivers CD of the System Restoration Kit.
Click Help.
Click Support Web Site, then follow the on-screen instructions.
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Chapter 17: Troubleshooting
To check your modem connection speed, select the Direct Dial option.
After your modem connects, move the mouse pointer over the
Dial-Up Networking icon (located next to the clock on your Taskbar),
your modem connection speed appears.
Your fax communications program only sends and receives faxes at
14,400 bps when you have a 56K modem
Current fax technology only supports a maximum send and receive rate of
14,400 bps.
The modem is not recognized by the computer
■
Make sure the line connected to the modem is working and plugged into
the appropriate port on the modem. See “Back” on page 6 to make sure
that the connections have been made correctly.
■
If the modem shares the telephone line with another device, make sure
the telephone line is not in use (for example, someone is on the
telephone, or another modem is in use).
■
Use the modem cable that came with your computer. Some telephone
cables do not meet required cable standards and may cause problems with
the modem connection.
■
Shut down and restart your computer.
■
Run Windows modem diagnostics.
To run modem diagnostics in Windows XP and Windows 2000:
Close all open programs.
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click
Printers and Other Hardware.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The
Control Panel window opens.
162
Click/Double-click the Phone and Modem Options icon, then click the
Modems tab.
Click to select your modem, then click Properties. The Modem
Properties window opens.
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Troubleshooting
Click the Diagnostic tab, then click Query Modem. If information
about the modem appears, the modem passed diagnostics. If no
modem information is available, a white screen appears with no
data, or if you get an error such as “port already open” or “the modem
has failed to respond,” the modem did not pass diagnostics.
To run modem diagnostics in Windows 98:
Close all open programs.
Click Start, then Settings, then click Control Panel. The Control Panel
window opens.
Double-click the Modems icon. The Modems Properties dialog box
opens.
Click the Diagnostic tab, click the COM port next to the name of the
modem, then click More Info. The Modem Info dialog box opens.
If information about the modem appears, the modem passed
diagnostics. If no modem information is available, if a white screen
appears with no data, or if you get an error, the modem did not pass
diagnostics. Contact Gateway Technical Support.
The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it begins handshaking.
Handshaking is a digital “getting acquainted” conversation between the two
modems that establishes connection speeds and communication protocols.
You may hear unusual handshaking sounds when the modems first connect.
If the handshaking sounds are too loud, you can turn down the modem
volume.
To turn down the modem volume in Windows XP and Windows 2000:
In Windows XP, click Start, then click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click
Printers and Other Hardware.
- OR In Windows 2000, click Start, Settings, then click Control Panel. The
Control Panel window opens.
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Chapter 17: Troubleshooting
Click/Double-click the Phone and Modem Options icon, then click the
Modems tab.
Select the modem you want to adjust, then click Properties.
Click the Modem tab, then adjust the Speaker volume control.
Click OK twice to exit Phone and Modem Options.
To turn down the modem volume in Windows 98:
Click Start, Settings, then click Control Panel. The Control Panel
window opens.
Double-click the Modems icon. The Modems Properties dialog box
appears.
Click the General tab, select your modem, then click Properties.
Adjust the Speaker volume control.
Click OK.
Mouse
The external mouse does not work
■
Make sure that the mouse cable is plugged in correctly.
■
Try a mouse you know is working to make sure the mouse port works.
■
Shut down and restart your computer.
The external mouse works erratically
■
Clean the mouse. For more information, see .
Networks
You cannot connect to your company network
■
164
Every network is unique. Contact your company computer department
or network administrator for help.
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Troubleshooting
Passwords
The computer does not accept your password
■
Make sure that CAPS
password.
LOCK
and PAD
LOCK
are turned off, then retype the
You forgot your startup password
■
The password feature (which is set in the BIOS Setup utility) is very secure,
with no easy way to recover a forgotten password. You must return your
computer for repair. Call Gateway Technical Support for instructions.
PC Cards
You installed a PC Card and now your computer is having problems
■
Make sure you have correctly installed required software for the PC Card.
For more information, see your PC Card’s documentation.
■
Make sure that the PC Card you installed is not causing a system resource
conflict. For more information on resource conflicts, see “Device
installation” on page 153.
Power
Your computer is not working on AC power
■
Make sure your AC power adapter is connected correctly to your
computer. For more information, see “Connecting the AC adapter” on
page 22.
■
If your system is plugged into a surge protector, make sure the surge
protector is securely connected to an electrical outlet, switched on, and
working correctly. To test the outlet, plug a working device, such as a
lamp, into the outlet and turn it on.
■
Make sure the AC power adapter cables are free from cuts or damage.
Replace any damaged cables.
Your computer is not working on battery power
■
Make sure the battery is installed correctly. For more information, see
“Changing batteries” on page 63.
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Chapter 17: Troubleshooting
■
Make sure the battery is fully recharged. For more information, see
“Recharging the battery” on page 61.
■
Make sure the battery is calibrated correctly. For more information, see
“Recalibrating the battery” on page 62.
Your computer will not turn off, even after pressing the power button
for five seconds
■
If your system has “frozen,” and pressing the power button for five
seconds does not turn it off, insert a straightened paper clip into the reset
hole on the bottom of your notebook. For the location of the reset hole,
see “Bottom” on page 7.
Printer
The printer will not turn on
■
Make sure the power cable is plugged into an AC power source.
The printer is on but will not print
■
Check the cable between the printer and the computer. Make sure it is
connected to the proper port.
■
Most printers have an online/offline button that you may need to press
so the printer can start printing. Press the button to put the printer
online.
■
Check the connector and cable for bent or broken pins.
■
If the printer you want to print to is not the default printer, make sure
you have selected it in the printer setup.
To set a default printer in Windows XP:
166
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other
Hardware.
Click/Double-click the Printers and Faxes icon. The Printers and Faxes
window opens.
Right-click the name of the printer you want to be the default
printer, then click Set as Default Printer.
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Troubleshooting
To set a default printer in Windows 98 and Windows 2000:
■
Click Start, Settings, then click Printers.
Right-click on the name of the printer you want to be the default
printer, then click Set as Default.
Reinstall the printer driver. Use the manual that came with your printer
for instructions on installing the printer driver.
You receive a “Printer queue is full” error message
■
Make sure the printer is not set to work offline.
To make sure the printer is not set to work offline in Windows XP:
Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other
Hardware.
Click/Double-click the Printers and Faxes icon. The Printers and Faxes
window opens.
Right-click the name of the printer you want to use. If the menu
shows a check mark next to Use Printer Offline, click Use Printer Offline
to clear the check mark.
To make sure the printer is not set to work offline in Windows 98
and Windows 2000:
■
Click Start, Settings, then click Printer.
Double-click the icon for the printer you want to use.
Right-click the name of the printer you want to use. If the menu
shows a check mark next to Use Printer Offline, click Use Printer Offline
to clear the check mark.
Wait until files have been printed before sending additional files to the
printer.
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Chapter 17: Troubleshooting
■
If you print large files or many files at one time, you may want to add
additional memory to the printer. Consult the printer documentation for
instructions for adding additional memory.
You receive a “Printer is out of paper” error message
■
After adding paper, make sure the printer is online. Most printers have
an online/offline button that you need to press after adding paper.
Sound
You are not getting sound from the built-in speakers
■
Make sure headphones are not plugged into the headphone jack. For the
location of the headphone jack, see “Left side” on page 3.
■
Make sure the volume control on your notebook is turned up. For more
information, see .
■
Make sure the Windows volume control is turned up. For more
information, see .
■
Make sure that Mute is not selected. For more information, see .
Video
The external monitor is not working
■
Make sure you have pressed FN+LCD/CRT to activate the external
monitor option.
■
Make sure that the monitor power is turned on and that the video cable
is correctly connected.
TV out is not working
168
■
Make sure you have turned on TV out. For more information, see
“Viewing the display on a television” on page 54.
■
Make sure that the television power is turned on and that the RCA video
cable is correctly connected.
■
Televisions in different countries use different standards. If you are
traveling, you may need to change the TV Out Mode. For more
information, see “Viewing the display on a television” on page 54.
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Telephone support
Telephone support
Before calling Gateway Technical Support
If you have a technical problem with your computer, follow these
recommendations before contacting Gateway Technical Support:
■
Make sure that your computer is connected correctly to a grounded
AC outlet that is supplying power. If you use a power strip, make sure
that it is switched on.
■
If a peripheral device, such as a keyboard or mouse does not appear to
work, make sure that all cables are plugged in securely.
■
If you have recently installed hardware or software, make sure that you
have installed it according to the instructions provided with it. If you
did not purchase the hardware or software from Gateway, refer to the
manufacturer’s documentation and technical support resources.
■
If you have “how to” questions about using a program, consult:
■
■
Online Help
■
Printed documentation
■
The Microsoft Windows documentation
■
The software publisher’s Web site
Consult the troubleshooting section of this chapter.
Warning
To avoid bodily injury, do not attempt to troubleshoot your
computer problem if:
Power cords or plugs are damaged
Liquid has been spilled into your computer
■
Your computer was dropped
■
The cabinet was damaged
Instead, unplug your computer and contact a qualified
computer technician.
■
■
■
Have your customer ID, serial number, and order number available, along
with a detailed description of your issue, including the exact text of any
error messages, and the steps you have taken.
■
Make sure that the computer is nearby at the time of your call. The
technician may have you follow appropriate troubleshooting steps while
on the line.
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Chapter 17: Troubleshooting
Telephone numbers
You can access the following services through your telephone to get answers
to your questions:
Resource
Service description
How to reach
Automated
troubleshooting
system (ATS)
Use an automated menu system and your
telephone keypad to find answers to common
problems.
800-846-2118 (US)
877-709-2945 (Canada)
Fax on demand
support
Order a catalog of documents on common
problems, then order documents by document
numbers. The documents will be faxed to you.
800-846-4526 (US)
877-709-2951 (Canada)
Gateway’s
fee-based
software
tutorial service
Get tutorial assistance for software issues billed
by the minute.
800-229-1103 (charged to
your credit card)
900-555-4695 (charged to
your telephone bill)
Gateway
Technical
Support
Talk to a Gateway Technical Support
representative about a non-tutorial technical
support question. (Refer to “Before calling
Gateway Technical Support” on page 169
before calling.)
800-846-2301 (US)
800-846-3609 (Canada
and Puerto Rico)
605-232-2191 (all other
countries)
TDD Technical Support (for hearing impaired) is
available:
800-846-1778 (TDD)
Weekdays 6:00 a.m. - 8:00 p.m. Central Time
Weekends 6:00 a.m. - 5:00 p.m. Central Time
America Online
Get support for your America Online ISP
account
800-827-6364 (US)
CompuServe
Get support for your CompuServe ISP account
800-848-8990 (US)
Sales,
accounting,
and warranty
Get information about available systems, pricing
orders, billing statements, warranty service, or
other non-technical issues.
800-846-2000 (US)
888-888-2037 (Canada)
170
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888-265-4357 (Canada)
Tutoring and training
Tutoring and training
Gateway's Technical Support professionals cannot provide hardware and
software training or tutorial services. Instead, Gateway recommends the
following tutoring and training resources.
Self-help
If you have how-to questions about using your Gateway-supplied hardware or
software, consult the following resources:
■
The printed or online documentation that came with your hardware or
software. In many cases, additional product information and online
documentation for Gateway-supplied hardware can be found in our Web
site's Documentation Library
■
This user's guide
■
The software publisher's Web site
Tutoring
For help on using hardware or software that came with your Gateway
computer, contact Gateway's fee-based tutorial hotline:
■
800-229-1103 (rate charged per minute; charged to a major credit card)
■
900-555-4695 (rate charged per minute; charged to your telephone bill)
Training
Gateway provides the following in-person and computerized training:
Resource
Service description
For more information
In-Store Training
at Gateway
Country stores
Our friendly and knowledgeable software
trainers can teach you how to use the Internet
and the most popular software programs,
including Microsoft Word, Excel, and
PowerPoint.
www.gateway.com/country
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Chapter 17: Troubleshooting
Resource
Service description
For more information
Gateway
Learning
Libraries
A variety of courses and tutorials are available
on CD. Select from several easy-to-use learning
libraries.
www.gateway.com/training
Online Training
from
Learn@Gateway
More than 450 online courses are available from
Learn@Gateway. All you have to do is go online
and log in. You select the subject matter, and the
learning format (self-paced tutorials or virtual
classrooms), all from the comfort of your
computer.
www.learnatgateway.com/
172
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Notices
No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, mechanical photocopying, recording or
otherwise, without the prior written permission of the manufacturer.
The information within this manual is subject to change without notice.
The manufacturer shall not be held liable for technical or editorial errors or omissions
contained in herein; nor for incidental or consequential damages resulting from the
furnishing, performance or use of this material.
Microsoft Windows is a registered trademark of the Microsoft Corporation.
Product names mentioned herein are for identification purposes only, and may be
trademarks and/or registered trademarks of their respective companies.
Macrovision Statement
If your computer has a DVD drive and an analog TV Out port, the following
paragraph applies:
This product incorporates copyright protection technology that is protected by method
claims of certain U.S. patents and other intellectual property rights owned by
Macrovision Corporation and other rights owners. Use of this copyright protection
technology must be authorized by Macrovision Corporation, and is intended for home
and other limited viewing uses only unless otherwise authorized by Macrovision
Corporation. Reverse engineering or disassembly is prohibited.
Copyright 2002 All rights are reserved
Notices i
Important Safety Information
Safety Instructions
Your system is designed and tested to meet the latest standards for safety of
information technology equipment. However, to ensure safe use of this product, it is
important that the safety instructions marked on the product and in the documentation
are followed.
Always follow these instructions to help guard against personal injury and
damage to your system.
Setting Up your System
• Read and follow all instructions marked on the product and in the
documentation before you operate your system. Retain all safety and operating
instructions for future use.
• Do not use this product near water or a heat source such as a radiator.
• Set up the system on a stable work surface.
• The product should be operated only with the type of power source indicated on
the rating label.
• Ensure that the electrical outlet you are using to power your equipment is easily
accessible in case of fire or short circuit.
• If your computer has a voltage selector switch, make sure that the switch is in
the proper position for your area.
• Openings in the computer case are provided for ventilation. Do not block or
cover these openings. Make sure you provide adequate space, at least 6 inches
(15 cm), around the system for ventilation when you set up your work area.
Never insert objects of any kind into the computer ventilation openings.
• Ensure that the fan vents on the bottom of the casing are clear at all times. Do
not place the computer on a soft surface, doing so will block the bottom vents.
• If you use an extension cord with this system, make sure that the total ampere
rating on the products plugged into the extension cord does not exceed the
extension cord ampere rating.
ii Users Manual
Care During Use
• Do not walk on the power cord or allow anything to rest on it.
• Do not spill anything on the system. The best way to avoid spills is to not eat or
drink near your system.
• Some products have a replaceable CMOS battery on the system board. There is
a danger of explosion if the CMOS battery is replaced incorrectly. Replace the
battery with the same or equivalent type recommended by the manufacturer.
Dispose of batteries according to the manufacturer’s instructions. If the CMOS
battery requires replacement insure that a qualified technician performs the task
• When the computer is turned off, a small amount of electrical current still flows
through the computer. To avoid electrical shock, always unplug all power
cables, remove the battery and modem cables from the wall outlets before
cleaning the system.
• Unplug the system from the wall outlet and refer servicing to qualified
personnel if:
– The power cord or plug is damaged.
– Liquid has been spilled into the system.
– The system does not operate properly when the operating instructions are
followed.
– The system was dropped or the casing is damaged.
– The system performance changes.
Replacement Parts and Accessories
Use only replacement parts and accessories recommended by manufacturer.
To reduce the risk of fire, use only No. 26 AWG or larger telecommunications
line cord.
Do not use this product in areas classified as hazardous. Such areas include
patient care areas of medical and dental facilities, oxygen rich environments,
Written by: Daryl L. Osden
or industrial areas.
Important Safety Information iii
Battery Disposal
Do not put rechargeable batteries or products powered by non-removable
rechargeable batteries in the garbage.
Contact the Samsung Helpline for information on how to dispose of batteries that you
cannot use or recharge any longer.
Follow all local regulations when disposing of old batteries.
iv Users Manual
Regulatory Compliance Statements
Wireless Guidance
Low power, Radio LAN type devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook
system. The following section is a general overview of considerations while operating
a wireless device.
Additional limitations, cautions, and concerns for specific countries are listed in the
specific country sections (or country group sections). The wireless devices in your
system are only qualified for use in the countries identified by the Radio Approval
Marks on the system rating label. If the country you will be using the wireless device
in, is not listed, please contact your local Radio Approval agency for requirements.
Wireless devices are closely regulated and use may not be allowed.
The power output of the wireless device or devices that may be embedded in your
notebook is well below the RF exposure limits as known at this time. Because the
wireless devices (which may be embedded into your notebook) emit less energy than
is allowed in radio frequency safety standards and recommendations, manufacturer
believes these devices are safe for use. Regardless of the power levels, care should be
taken to minimize human contact during normal operation.
As a general guideline, a separation of 20 cm (8 inches) between the wireless device
and the body, for use of a wireless device near the body (this does not include
extremities) is typical. This device should be used more than 20 cm (8 inches) from the
body when wireless devices are on and transmitting.
This transmitter must not be collocated or operation in conjunction with any other
antenna or transmitter.
Some circumstances require restrictions on wireless devices. Examples of common
restrictions are listed below:
Radio frequency wireless communication can interfere with equipment on
commercial aircraft. Current aviation regulations require wireless devices to be
turned off while traveling in an airplane. 802.11B (also known as wireless
Ethernet or Wifi) and Bluetooth communication devices are examples of
devices that provide wireless communication.
Regulatory Compliance Statements v
In environments where the risk of interference to other devices or services is
harmful or perceived as harmful, the option to use a wireless device may be
restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas
laden atmospheres are limited examples where use of wireless devices may
be restricted or eliminated. When in environments where you are uncertain of
the sanction to use wireless devices, ask the applicable authority for
authorization prior to use or turning on the wireless device.
Every country has different restrictions on the use of wireless devices. Since
your system is equipped with a wireless device, when traveling between
countries with your system, check with the local Radio Approval authorities
prior to any move or trip for any restrictions on the use of a wireless device in
the destination country.
If your system came equipped with an internal embedded wireless device, do
not operate the wireless device unless all covers and shields are in place and
the system is fully assembled.
Wireless devices are not user serviceable. Do not modify them in any way.
Modification to a wireless device will void the authorization to use it. Please
contact manufacturer for service.
Only use drivers approved for the country in which the device will be used. See
the manufacturer System Restoration Kit, or contact manufacturer Technical
Support for additional information.
vi Users Manual
United States of America
Federal Communications Commission (FCC)
Intentional emitter per FCC Part 15
Low power, Radio LAN type devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook
system. This section is only applicable if these devices are present. Refer to the system
label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in the United
States of America if an FCC ID number is on the system label.
The FCC has set a general guideline of 20 cm (8 inches) separation between the device
and the body, for use of a wireless device near the body (this does not include
extremities). This device should be used more than 20 cm (8 inches) from the body
when wireless devices are on. The power output of the wireless device (or devices),
which may be embedded in your notebook, is well below the RF exposure limits as set
by the FCC.
This transmitter must not be collocated or operation in conjunction with any other
antenna or transmitter.
Operation of this device is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation of the device.
Wireless devices are not user serviceable. Do not modify them in any way.
Modification to a wireless device will void the authorization to use it. Contact
manufacturer for service.
FCC Statement for Wireless LAN use:
“While installing and operating this transmitter and antenna combination the
radio frequency exposure limit of 1mW/cm2 may be exceeded at distances
close to the antenna installed. Therefore, the user must maintain a minimum
distance of 20cm from the antenna at all times. This device can not be
colocated with another transmitter and transmitting antenna.”
Unintentional Emitter per FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:(1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Regulatory Compliance Statements vii
Written by: Daryl L. Osden
This equipment has been tested and found to comply with the limits for a Class
B digital device pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generate uses and can radiate radio
frequency energy and if not installed and used in accordance with the
instructions may cause harmful interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
•
to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
If necessary, the user should consult the dealer or an experienced radio/television
technician for additional suggestions. The user may find the following booklet helpful:
“Something About Interference.” This is available at FCC local regional offices. Our
company is not responsible for any radio or television interference caused by
unauthorized modifications of this equipment or the substitution or attachment of
connecting cables and equipment other than those specified by our company. The
correction will be the responsibility of the user. Use only shielded data cables with this
system.
Federal Communications Commission Part 68 Statement
This equipment compiles with part of the FCC rules. On the back of this equipment is
a label that contains, among other information, the FCC registration number and ringer
equivalence number (REN) for this equipment. If requested, this information must be
provided to the telephone company.
This equipment uses the following USOC jacks : RJ11C
An FCC compliant telephone cord and modular plug is provided with this equipment.
This equipment is designed to be connected to the telephone network or promises
wiring using a compatible modular jack which is Part 68 compliant. See Installation
Instructions for details.
viii Users Manual
The REN is used to determine the quantity of devices which may be connected to
telephone line. Excessive RENs on the telephone line may result in the devices not
ringing in response to an incoming call. In most, but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by total RENs, contact the local telephone company
to determine the maximum REN for the calling area.
If the terminal equipment causes harm to the telephone network, the Telephone
Company will notify you in advance that temporary discontinuance of service may be
required. But if advance notice is not practical, the telephone company will notify the
customer as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or
procedures that could affect the operation of the equipment. If this happens, the
telephone company will provide advanced notice in order for you to make necessary
modifications to maintain uninterrupted service.
If trouble is experienced with this equipment (Modem) for repair or warranty
information, please contact your local distributor. If the equipment is causing harm to
the telephone network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
The user must use the accessories and cables supplied by the manufacturer to get
optimum performance from the product.
No repairs may be done by the customer.
This equipment cannot be used on public coin phone service provided by the telephone
company. Connection to party line service is subject to state tariffs.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to
use a computer or other electronic device, including fax machines, to send any message
unless such message clearly contains in a margin at the top or bottom of each
transmitted page or on the first page of the transmission, the date and time it is sent and
an identification of the business or other entity, or other individual sending the message
and the telephone number of the sending machine or such business, other entity, or
individual. (The telephone number provided may not be any number for which charges
exceed local or long-distance transmission charges.)
In order to program this information into your fax machine, refer to your
communications software user manual.
Regulatory Compliance Statements ix
Canada
Industry Canada (IC)
Intentional Emitter per RSS 210
Low power, Radio LAN type devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook
system. This section is only applicable if these devices are present. Refer to the system
label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in Canada if an
Industry Canada ID number is on the system label.
As a general guideline, a separation of 20 cm (8 inches) between the wireless device
and the body, for use of a wireless device near the body (this does not include
extremities) is typical. This device should be used more than 20 cm (8 inches) from the
body when wireless devices are on.
The power output of the wireless device (or devices), which may be embedded in your
notebook, is well below the RF exposure limits as set by Industry Canada.
This transmitter must not be collocated or operation in conjunction with any other
antenna or transmitter.
Operation of this device is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation of the device.
To prevent radio interference to licensed service, this device is intended to be
operated indoors and away from windows to provide maximum shielding.
Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
Wireless devices are not user serviceable. Do not modify them in any way.
Modification to a wireless device will void the authorization to use it. Contact
manufacturer for service.
Unintentional Emitter per ICES-003
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the radio interference regulations of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limitesapplicables aux appareils numériques de Classe B prescrites dans le règlement
sur le brouillage radioélectrique édicté par Industrie Canada.
x Users Manual
European Union
The following information is only applicable to systems labeled with the CE mark
European Directives
This Information Technology Equipment has been tested and found to comply with the
following European directives:
• EMC Directive 89/336/EEC with amending directives 92/31/EEC & 93/68/
EEC as per
– EN 55022 Class B
– EN 61000-3-2
– EN 61000-3-3
– EN 55024
• Low Voltage Directive (Safety) 73/23/EEC as per EN 60950(A1/A2/A3/A4/
A11)
• Radio and Telecom Terminal Equipment Directive 199/5/EC as per
– CTR21 (if fitted with a modem device)
– ETS 300 328 (if fitted with a 2.4 GHz band embedded wireless device)
– ETS 301 489-1 (if fitted with a 2.4 GHz band embedded wireless device)
– ETS 301 489-17 (if fitted with a 2.4 GHz band embedded wireless device)
European Radio Approval Information
(for products fitted with EU-approved radio devices)
This Product is a Notebook computer; low power, Radio LAN type devices (radio
frequency (RF) wireless communication devices), operating in the 2.4 GHz band, may
be present (embedded) in your notebook system which is intended for home or office
use. This section is only applicable if these devices are present. Refer to the system
label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in the European
Union or associated areas if a CE mark
with a Notified Body Registration Number
and the Alert Symbol is on the system label.
The power output of the wireless device or devices that may be embedded in you
notebook is well below the RF exposure limits as set by the European Commission
through the R&TTE directive.
Regulatory Compliance Statements xi
European States qualified under wireless approvals:
EU
Austria, Belgium, Denmark, Finland, France (with frequency
restrictions), Germany, Greece, Ireland, Italy, Luxembourg, The
Netherlands, Portugal, Spain, Sweden and the United Kingdom.
Accept EU
Iceland, Liechtenstein, Norway and Switzerland
European States with restrictions on use:
EU
In France, the frequency range is restricted to 2446.5-2483.5 MHz for
devices above 10 mW transmitting power such as wireless LAN.
Accept EU
No limitations at this time.
European Telecommunication Information
(for products fitted with EU-approved modems)
Marking by the symbol
indicates compliance of this equipment to the Radio and
Telecom Terminal Equipment Directive 1999/5/EC. Such marking is indicative that
this equipment meets or exceeds the following technical standards:
CTR 21 – Attachment requirements for pan-European approval for connection to the
analogue Public Switched Telephone Networks (PSTNs) of TE (excluding TE
supporting voice telephony services) in which network addressing, if provided, is by
means of Dual Tone Multi-Frequency (DTMF) signaling.
Although this equipment can use either loop disconnect (pulse) or DTMF
(tone) signaling, only the performance of the DTMF signaling is subject to
regulatory requirements for correct operation. It is therefore strongly
recommended that the equipment is set to use DTMF signaling for access to
public or private emergency services. DTMF signaling also provides faster call
setup.
This equipment has been approved to Council Decision 98/482/EEC—“CTR 21” for
Pan-European single terminal connection to the Public Switched Telephone Network
(PSTN).
However, due to differences between the individual PSTNs provided in different
countries, the approval does not, of itself, give an unconditional assurance of
successful operation on every PSTN termination point. In the event of problems, you
should contact manufacturer Technical Support.
xii Users Manual
Japan
Wireless Devices
Low power, Radio LAN type devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook
system. This section is only applicable if these devices are present. Refer to the system
label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in Japan if a
TELEC ID is on the system label.
Operational guidelines for 2.4 GHz band wireless equipment (if equipped)
This equipment uses the 2.4 GHz ISM frequency band. The ISM band is the industrial,
scientific, and medical device band. Devices that might also use this band are
microwave ovens, other LAN devices, amateur radio stations, licensed premises radio
stations, and non-licensed specified low-power radio stations.
Prior to setting up your device:
1. Make sure that there are no other devices in your area using the same frequency
band.
2. Change the channel, location, or discontinue device use if you are interfering with
any other radio station.
3. Contact manufacturer if you have any problems with this device.
Regulatory Compliance Statements xiii
VCCI Statement
This equipment is in the Class B category (Information Technology Equipment to be
used in a residential area or an adjacent area thereto) and conforms to the standards set
by the Voluntary Control Council for Interference by Information Technology
Equipment aimed at preventing radio interference in such residential areas. When used
near a radio or TV receiver, it may become the cause of radio interference. Read
instructions for correct handling.
xiv Users Manual
Laser Safety
All systems equipped with CD or DVD drives comply with the appropriate safety
standards, including IEC 825. The laser devices in these components are classified as
“Class 1 Laser Products” under a US Department of Health and Human Services
(DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact
an authorized service location.
Laser Safety Note:
Use of controls or adjustments or performance of procedures other than those
specified in this manual may result in hazardous radiation exposure. To
prevent exposure to laser beams, do not try to open the enclosure of a CD or
DVD drive.
Laser Safety xv
Power Cord Requirements
The power cord set (wall plug, cable and AC adapter plug) you received with your
computer meets the requirements for use in the country where you purchased your
equipment.
Power cord sets for use in other countries must meet the requirements of the country
where you use the computer. For more information on power cord set requirements,
contact your authorized dealer, reseller, or service provider.
General Requirements
The requirements listed below are applicable to all countries:
• The length of the power cord set must be at least 6.00 feet (1.8m) and a
maximum of 9.75 feet (3.0m).
• All power cord sets must be approved by an acceptable accredited agency
responsible for evaluation in the country where the power cord set will be used.
• The power cord set must have a minimum current capacity of 7 A and a
nominal voltage rating of 125 or 250 volts AC, as required by each country’s
power system.
• The appliance coupler must meet the mechanical configuration of an EN 60
320/IEC 320 Standard Sheet C13 connector, for mating with appliance inlet on
the computer.
xvi Users Manual
Country-Specific Power Cord Set Requirements
The requirements listed below are applicable to the specific country listed:
Country
Accrediting
Agency
Applicable Note
Numbers
Australia
EANSW
Austria
OVE
Belgium
CEBC
Canada
CSA
Denmark
DEMKO
Finland
FIMKO
France
UTE
Germany
VDE
Italy
IMQ
Japan
JIS
The Netherlands
KEMA
Norway
NEMKO
Sweden
SEMKO
Switzerland
SEV
United Kingdom
BSI
United States
UL
Notes:
Written by: Daryl L. Osden
1. Flexible cord must be Type HO5VV-F, 2-conductor, 1.0 mm² conductor
size. Power cord set fittings (appliance coupler and wall plug) must bear
the certification mark of the agency responsible for evaluation in the
country where it will be used.
2. Flexible cord must be Type SVT or equivalent, No.18 AWG. Wall plug must
be a two-pole grounding type.
3. Appliance coupler, flexible cord, and wall plug must bear a “T” mark and
registration number in accordance with the Japanese Dentori Law. Flexible
cord must be Type VCT or VCTF, 2-conductor, 0.75 mm² conductor size.
Wall plug must be a two-pole grounding type with a Japanese Industrial
Standard C8303 (15 A, 125V) configuration.
Power Cord Requirements xvii
Appendix A: Safety, Regulatory, and Legal Information
190
www.gateway.com
Index
AC adapter
connecting 22
connector 3, 19
damaged 22
defective 24
AC power
international adapters 65
accessories 11
safety precautions 174
America Online 92
application key 32
arrow keys 32
audio
troubleshooting 168
audio file
streaming 93
automobile/airplane power adapter 11,
65
battery 11
alarm options 67, 69
bay 7
changing 63
charge indicator 30
charge status 60
conserving power 65
installing 63
managing power 65
meter 60
monitoring charge 60
recalibrating 62
recharging 22, 61
release latch 7
bays
battery 7, 63
memory 7
modular 14, 15, 20
module 84
RAM 7
BaySwap 84
Bluetooth
using while traveling 76
broadband Internet connection 96
cable lock 6, 19
Caps Lock indicator 30
carrying case 11
CD 65
cleaning 152
troubleshooting 151
CD/DVD 52
inserting 52
replacing drive module 84
CD-RW 65
changing bay modules 84
clicking 37
composite video (TV) out 16
connections
docking 7, 14
Ethernet 3, 19
Firewire 3, 18
headphone 3
i.Link 3, 18
IEEE 1394 3, 18
keyboard 18
microphone 3
modem 3
monitor (VGA) 5, 18
mouse 18
network 3, 19
parallel 18
power 3, 19
printer 18
PS/2 18
serial 18
speaker out 3
TV out 16
191
USB 3, 5, 18
VGA 5, 16, 18
video out 16
copyright notice 189
cover release latch 2
Customer Service 169, 170
Accounting 170
Sales 170
Warranty 170
data transfer speed 98
default printer 166
devices 11
dialing codes 76
diskette
drive 51
inserting 51
diskette drive
troubleshooting 154
docking port 7
docking station
connector 14
release lever 16, 17, 20
separating from notebook 28
double-clicking 37
dragging 37
drives
CD/DVD 52
diskette 51
installing and replacing 84
modular bay 14, 15, 20
sharing 92
DVD 65
cleaning 152
drive 52
inserting 52
troubleshooting 151
electrostatic discharge (ESD) 86
EmPower power adapter 65
Ethernet 95, 97, 139
192
jack 3, 19
external monitor 5, 18
EZ Pad touchpad 36
fan 5
Fast Ethernet 95, 97, 139
faxes
troubleshooting 162
files
opening 37
transferring 77
troubleshooting 155
Firewire 3, 18
Fn key 32
folders
opening 37
function keys 32
game
multi-player 93
gateway.your.way dial-up server 161
hard drive
indicator 30
troubleshooting 156
headphone jack 3
Hibernate mode 71, 72
home office network 92
HPNA 95, 97, 138
i.Link 3, 18
IEEE 1394 port 3, 18
IEEE 802.11b 96, 98
using while traveling 76
installing
bay modules 84
PC Cards 82
Internet
sharing access 92
Internet button 8, 35
Internet connection
broadband 96
troubleshooting 156, 161
IRQ conflicts 153
jacks
Ethernet 3, 19
headphone 3
microphone 3
modem 3
network 3, 19
speaker 3
modular bay 14, 15, 20
monitor port 5, 18
mouse
port 18
troubleshooting 164
moving
pointer 37
screen objects 37
MP3 file
streaming 93
MPEG file
streaming 93
multi-player game
playing 93
Kensington cable lock 77
lock slot 6, 19
keyboard 9
port 18
troubleshooting 158
navigation keys 32
network
jack 3, 19
troubleshooting 164
network equipment shopping list 138
Network Setup Wizard 102
numeric keypad 32
numeric keypad indicator 30
LCD panel
troubleshooting 158
line protector 76
line tester 76
lock
cable 77
Kensington 6, 19
memory 11
bay 7
installing 87
removing 88
troubleshooting 159
microphone jack 3
model number 7, 20, 77
modem
international adapter 76
jack 3
troubleshooting 159
opening
files 37
folders 37
programs 37
option bays
changing modules 84
ORiNOCO Client Manager
configuring 127
installing 126
parallel port 18
password 77, 165
PC Card
eject button 4
slot 4
troubleshooting 165
193
PC Cards 82
PC Doctor 150
peripheral devices 11
pointer 36
moving 37
port replicator
using 11
ports
Firewire 3, 18
i.Link 3, 18
IEEE 1394 3, 18
monitor (VGA) 5, 18
parallel 18
printer 18
PS/2 18
serial 18
USB 3, 5, 18
power
AC power adapter 65
advanced settings 67, 70
alarms 67, 69
automobile/airplane adapter 65
battery 65
button 9
changing modes 66
changing settings 67
connector 3, 19
damaged cord 22, 24
EmPower adapter 65
Hibernate mode 66, 71, 72
indicator 30
international adapter 78
management 65, 78
schemes 67
SpeedStep settings 72
Standby/Resume 25
troubleshooting 165
printer 12
default 166
parallel port 18
sharing 92
troubleshooting 166
programs
194
opening 37
PS/2 port 18
radio approval authorities 76
radio frequency wireless connections 76
RAM 87, 88
recalibrating the battery 62
recharging the battery 61
replacing
memory 87
right-clicking 37
safety
general precautions 173
guidelines for troubleshooting 148
screen
troubleshooting 158, 168
screen objects
getting information 37
moving 37
selecting 37
Scroll Lock indicator 30
security while travelling 77
serial number 7, 20, 77
serial port 18
setting up
safety precautions 173
shortcut menus
accessing 37
small office network 92
SO-DIMM 87
software
opening 37
sound
troubleshooting 168
speakers 9, 16, 17
SpeedStep technology 72
standby mode 66
starting
notebook 25
programs 37
static electricity 86
status indicator 8
battery charge 30
Caps Lock 30
hard drive 30
numeric keypad 30
power 30
Scroll Lock 30
support tool
PC Doctor 150
surge protector 24
system identification label 7, 20
system keys 32
technical support
automated troubleshooting 170
FaxBack support 170
resources 169
Technical Support 170
tips before contacting 169
tutorial service 170
telephone
line protector 76
line tester 76
telephone support 169
touchpad 9, 36
buttons 36
clicking 37
double-clicking 37
moving pointer 37
moving screen objects 37
opening files, folders, and programs
37
right-clicking 37
selecting screen objects 37
training
CD 171
classroom 171
Learn@Gateway 171
Learning Libraries 171
travel tips 75
troubleshooting
audio 168
CD/DVD drive 151
device installation 153
diskette drive 154
faxes 162
files 155
hard drive 156
Internet connection 156, 161
IRQ conflict 153
keyboard 158
LCD panel 158
memory 159
modem 159
mouse 164
network 164
passwords 165
PC Cards 165
power 165
printer 166
screen 168
screen area 158
screen resolution 158
sound 168
video 168
Web site connection speed 157
turning off notebook 26
turning on notebook 25
tutoring
fee-based 171
TV out jack 16
undock button 15
undocking 28
USB
HPNA adapter 138
port 3, 5, 18
video
troubleshooting 168
video out jack 16
video file
195
streaming 93
volume
adjusting modem 163, 164
waking up your notebook 25
Windows key 32
wireless connections
using while traveling 76
wireless Ethernet 96, 98
checking signal strength 124, 136
configuring Windows 2000 134
configuring Windows 98 134
configuring Windows XP 108
connecting to 123, 136
creating network 111, 127
setting up in Windows 2000 126
setting up in Windows 98 126
setting up in Windows XP 101
turning off 108, 126
turning on 108, 126
196

---

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Create Date                     : 2002:04:01 08:59:08
Producer                        : Acrobat Distiller 4.05 for Windows
Modify Date                     : 2002:04:01 08:59:46-05:00
Page Count                      : 200

EXIF Metadata provided by EXIF.tools