Samsung SDS SHP-DS510 Digital door lock User Manual
Samsung SDS Co., Ltd. Digital door lock
User Manual
User Guide Samsung Smart Door Lock SHP-DS510 Please review all included documentation and use the product as intended. Safety precautions must be followed to avoid personal injury or property damage. Smart Door Lock | Table of Contents Introduction & Helpful Tips � ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Installation � ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Components & Tools � ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Door Preparation � ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Preparing the parts �� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Installing Lock � ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Setting of Right-Handed / Left Handed ���� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Programming � ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Programming Features �� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Definitions & Status Indicators �� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Lock Activation & Changing the Master PIN Code� ��� ��� ��� ��� ��� ��� Managing User Pin Code/ Card �� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Basic Lock Operation Overview � ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Privacy Mode Functions �� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Programming Through Menu Mode Using Master Code � ��� Miscellaneous � ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Miscellaneous Information � ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Troubleshooting ���� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� User Registration Table � ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Product Specifications � ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Warranty � ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Drilling Template � ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� Tailpiece Setting �� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� SHP-DS510 ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� �� 2 ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� �� 3 ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� �� 3 ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� 4-5 ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� �� 6 ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� �� 7 10 11 �11-12 12-14 ��� ��� �� 14 15-16 ��� ��� �� 17 ��� ��� �� 17 ��� ��� �� 18 ��� ��� �� 19 ��� ��� �� 19 20-21 ��� ��� �� 22 ��� ��� �� 23 25-26 27-29 ��� ��� �� 31 ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� �� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� �� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� ��� | Introduction Congratulations on the purchase of your Samsung Smart Door Lock! Your lock has a touch sensitive number display pad and optionally a 13.56MHz Card reader. Up to 100 users can be registered to gain access with unique Codes or Access Cards (supports ISO14443A type). The touchscreen makes it convenient to enter the code and the Randomizer function helps prevent lockpicking using fingerprint traces on the touchscreen. Other convenient functions such as Automatic Locking / Sound Setting, etc. provide advanced security and peace of mind.You can unlock the door using video intercom’s monitor after connecting a Samsung video intercom. (Refer to page 9 for connection diagram to a video intercom). | Helpful Tips Do not attempt to repair the product yourself. Change your codes regularly to ensure the security of your codes. Minimize the lock’s exposure to moisture including wet hands and direct contact with liquids. Do not exert excessive force or use sharp instrument on the touchscreen. Insert the batteries according to correct polarity. When the low-battery warning sounds, replace all batteries immediately. Do not mix old batteries with new batteries. Use soft, dry cloth to clean the lock and avoid cleaning with water, alcohol or other chemicals. Smart Door Lock SHP-DS510 INSTALLATION | Components & Tools Components and Drawing A Exterior Unit B Interior Unit REG D Adjustable Deadbolt SET E Strike Parts Strike G1 Screw for Strike and Dead bolt C Interior Mounting Plate G2 Screw for mounting plate F Magnet sensor Set Dust Box Reinforcement plate G3 Screw for Interior unit Door Sensor Magnet G5 Screw for Reinforcement plate Spec: FH+M4x8 G4 Screw for Interior unit Spec: FH+T4x19 Spec: PH+M4x40 Spec: FH+T5x76 Spec: M4x15 H RF Tag J Batteries I Mechanical Keys K User Manual Tools Door Preparation ● 2-1/8˝(54mm) hole saw: Main Hole ● 1˝(25mm) hole saw: Dead bolt hole ● 1/8˝(2.5mm) drill bit: Dead bolt screw hole ● Chisel and hammer ● Drill Lock Installation ● #2 Phillips screwdriver ● Pincers: Cut the tailpiece Smart Door Lock SHP-DS510 | Door Preparation Step 1. Check the Door Status 1) T his lock supports door thickness of 1-3/8” to 2-5/32” (35 to 55mm). 2) Using the provided lock template, ensure that there are no obstructions that would prevent installing the lock properly. 3) Take note of which orientation the deadbolt will need to be installed, left hand or right hand. Left-handed Door Right-handed Door When viewed from the Outside, the hinge is on the left. When viewed from the Outside, the hinge is on the right. Min. 50mm Please, be aware of that there has be more than 50mm gap between the door frame. Step 2. Mark on the Door Check the location and direction of the deadbolt, attach the drilling template (page 27) on the side of the door, and mark on it with a pen. 1) Align the horizontal line across the door. 2) Align the vertical line over the door. 3) Mark the centers of the holes with the drilling template. 4) Mark the centerline of the deadbolt by aligning it with the vertical line. Smart Door Lock SHP-DS510 Step 3. Drilling 1) Drill a 2-1/8˝ (54 mm) diameter hole through the door, as indicated on the template, using a hole saw. 2) Drill a 1˝ (25 mm) mortise hole using a hole saw. 3) Drill strike plate holes using a drill bit (1/8˝, 2.5 mm). ② 25mm ① 54mm ③ 2.5mm Step 4. Strike Plate Installation 1) Using the template, locate the center horizontal line for the deadbolt hole, which lines up with the center of the 2-1/8˝ hole, and draw a horizontal line on the door frame to mark where you will make the deadbolt mortise hole. 2) Measure half the thickness of the door. Now, measure that distance from where the door stops at the frame when the door is closed toward the door jamb and mark a straight, vertical line the length of the door strike plate. Draw a horizontal line from the mark you made in Step 1 toward the vertical line. Where both lines cross, make a 1˝ (25 mm) diameter hole, 1/2˝ (13 mm) in depth. 3) Align the holes of the strike plate with the vertical line. Trace the outline of the strike plate and mortise with a 1/16˝ (1.6 mm) indentation. Attach the strike plate with the 2 screws provided. FH+ T4 x 19 Smart Door Lock SHP-DS510 | Preparing the parts 1. Adjusting the length of the dead bolt Turn the body of the dead bolt to adjust the length of the dead bolt. It can be 60mm (2-3/8”) or 70mm (2-3/4”) 0° 18 2. Changing the faceplate of the dead bolt Change the faceplate of the dead bolt following the size of a strike hole. OR OR Rectangle Strike hole : No need to change. Round Strike hole 1. Remove the strike faceplate with a screw driver. OR 2. Turn the inner faceplate to take out it. 3. Insert the round faceplate. 3. Adjusting the length of the tailpiece How to cut 1. Press the V-cut line with pincers to make more cut line. 2. Hold the end of the tailpiece with pincers.(Cut the tailpiece 5mm longer than the door thickness.) 3. Bend it up and down until it is separated. - For more information, refer to page 31. Smart Door Lock | Installing lock SHP-DS510 Inside Outside REG G2 SET G3 G4 1. Installing the Dead Bolt(E) 1. Before installation 1) Check the faceplate type of your door. 2) Make sure the deabolt directon as shown before inserting it into a door side. 2. Insert the deadbolt from the side of the door. 3. Fix the deadbolt using two FH+T4X19 screws. G1 *If there is round strike hole, change the faceplate, and insert the deadbolt following right side drawing. 2. Installing the Exterior Unit Left-handed Right-handed 1. Ensure the Exterior Unit is aligned with the center hole of the deadbolt and Cut the tailpiece 5mm longer than the door thickness(refer to the page 31). 2. Attach the exterior unit. CAUTION: The dead bolt must be in a retracted position. In case of right-handed door, insert the tailpiece vertically. In case of left-handed door, insert the tailpiece horizontally. Smart Door Lock SHP-DS510 3. Installing the Mounting Plate 1. Detach the Interior Mounting Plate from the interior unit. 2. Fasten the interior mounting plate with three TH+M4x40 (G2) 90% of the way. 3. Align the Exterior Unit with the Interior Mounting Plate and then tighten the screws. G2 4. Cover the rubber pad on the Interior Mounting plate. CAUTION: Do not over-tighten, and check the movement of dead bolt by the mechanical key. 4. Installing the Magnet Sensor Set Right-handed Install the door sensor. It should be installed in right way of the door. The user has an option not to use/install the Left-handed magnet sensor. In order to disable, the user shall let the door sensor sense the magnet for only once in installation for setting of right or left handed use. 3/4˝(20mm) CAUTION: The gap of the door sensor between the door side and the door-frame should be within 3/4”(20mm). If the gap is to wide, pull out the door sensor to adjust the gap enough to detect. REG REG SET 5. Connecting the cable 1. Connect the cable from the exterior unit to the interior unit. REG 2. After connecting the cable, push the cable into the hole of the door. SET Smart Door Lock SHP-DS510 6. Fix Screw for the Interior Unit 1. Before installing the interior unit, check the REG SET REG REG SET SET REG SET direction of the thumb turn while the dead bolt is in the OPEN POSITION. 2. Open the battery cover. 3. Align the Interior Unit on to the Interior Mounting Left-handed Plate, and attach it with 3 screws. CAUTION: Check the movement of the dead bolt Right-handed by the thumb turn. SET REG G3 G4 7. Final Check 1. Install 4 batteries. A Melody will sound when all 4 batteries are installed correctly. 2. Close the door to detect the door sensor. You can hear the beep sound 3/4˝(20mm) when the door sensor detects the SET REG magnet. After that, press [OPEN/ CLOSE] button to check whether the REG dead bolt works properly. REG SET 3. Stick the door sensor with attention on the distance. CAUTION: The gap between the door sensor and the magnet should be close enough to be detected. OPTION : Connection for Video Intercom Connect the cable of video intercom to the Interior Unit. Dry Contact Signal SHP-DS510 receives 1 second of dry contact signal to open the door remotely. REG SET It is normally compatible with SHT-3006 and other Samsung Video Intercom systems. Smart Door Lock SHP-DS510 | Setting of Right-Handed / Left Handed *All status should be checked while the dead bolt is in OPEN POSITION. Left-handed Right-handed Right-handed REG SET REG Left-handed SET REG Tailpiece Thumb turn 10 SET REG SET Smart Door Lock SHP-DS510 PROGRAMMING | Programming Features Exterior Interior [SET] Button Touchscreen Card Reader Open/Close Button REG Thumbturn Lever SET REG Magnetic Sensor Restart Button [REG] Button Privacy/Lockout Mode Indicator Emergency Key Hole Battery Cover Low Battery Indicator Symbols Description Symbols Description Press the [ ] button. It is Touch the [Touchscreen]. used to complete number entry. Enter the Master PIN Code SET: U sed for setting the Mstr Additional Functions. PIN (4~10 digits). Factory Default: 1234 REG: Open the battery cover of the Interior Unit and press the [REG] button. It is used to begin or exit the Program Press the Number buttons. mode. REG3: Press the [REG] button for 3 seconds. Enter the User PIN Code (4~10 digits). 11 Repeat the process inside the rectangle. SET Smart Door Lock Symbols Description Symbols Touch the Card reader with the OPEN / CLOSE User Card. No SHP-DS510 Description Press the [OPEN/CLOSE] button. Enter the User Number. Can be set from 1 to 100. | Definitions Indicator Lamp : Indicates the operational status when the Card is being read or the lock is in operation. Locking Mode (Auto/Manual) : You can enable or disable the function for locking the door automatically when it is closed. The factory default is ‘Auto mode’. - Auto: The door is locked automatically 2 seconds after it is closed. However, it does not function if the magnet is not used or the batteries are completely discharged. - Manual: When the door does not lock automatically when it is closed, touch the [Touchscreen] or the [OPEN/CLOSE] button on the Interior Unit will lock the door. Lockout Mode (Protect Mode) : When more than 5 failed authentication attempts with unregistered PIN Codes/Cards occur, the lock disables the keypad for 3 minutes for security reasons. The keypad will display the remaining time until the keypad will be re-activated (e.g., “3” “2” “1”). The lock is re-activated again automatically after 3 minutes and may still be operated using the home control or security system. Smart Re-locking (Auto Locking Mode only) : For security reasons the lock will automatically lock itself after 7 seconds to prevent it from being unintentionally left unlocked unless the door is physically opened. Low Battery Indicator : Refers to the state when the operating voltage of the lock is lower than the standard voltage, and activates the Low Battery Alarm (“Please change the batteries”) to indicate that the batteries need to be replaced. Use the Emergency Key when the batteries are completely discharged. In case of the low battery, the low-battery LED flickers when using doorlock. Magnet Sensor Set : Detects the opening and closing of the door. Thumbturn Lever : When the batteries are completely discharged, this device is used to mechanically lock or unlock the door from inside. Master PIN Code : You can enter only one Master PIN (4-10 digits) Code. You can register the User PIN Codes/Cards after authenticating with the Master PIN (4-10 digits) Code. You can open the door with the Master PIN Code, and the factory default is ‘1234’. OPEN/CLOSE Button : A one-touch button to open the locked door. (It is also used to lock the door from inside in the Manual locking mode.) Privacy Mode : Press and hold the [OPEN/CLOSE] button for more than three seconds, if three beeps deactivate the keypad. As it is set from the inside, provides a secure lock for the convenience of the occupant(s). Privacy mode disables remote control capabilities. 12 Smart Door Lock SHP-DS510 Random Security Code : Press this code (two-digit random numbers) before the user PIN code in order to prevent the intruder to see the fingerprint marks left on the touchscreen. You can also disable this feature, but is enabled by default. Registration Button : This button is used to change Master PIN Code/User PIN Codes/User Cards or the lock settings. It is found below the battery cover of the Interior Unit. The length of time the [REG] button is pressed varies depending on the function. Resetting : Deletes all registered information and restores the factory default. After resetting, change the Master PIN Code for security. Restart Button : This button resets the lock when the lock stops functioning. Registered information is not deleted. Set Button : Used for setting the Additional Functions. It is found below the battery cover of the Interior Unit. Sound Setting : The volume during the input of numbers and opening or locking of the door can be set from Level 0 ~ Level 2. The sound is muted at Level 0 and is at maximum volume at Level 2. The registration mode operates at Level 1 regardless of the sound setting. User Card : You can register up to 100 User Cards including the User PIN Codes. You can open the door with a User Card. User Number : It is the same number as the registered user’s address and can be set from 1 to 100. The User Number should be managed with caution as it is used to register or delete User PIN Codes/Cards. User PIN Code : You can register up to 100 User PIN Codes (4-10 digits) including the User Cards. You can open the door with a User PIN Code. 13 Smart Door Lock SHP-DS510 Status Indicators Privacy Mode Indicator Low Battery Indicator Lock Activation Touch the [Touchscreen]. Touch lock with back of hand or fingers to activate. Changing the Master PIN Code REG SET Open the battery cover of the Interior Unit and press the [REG] button briefly. When the touchscreen is illuminated, enter the current Master PIN Code (default is ‘1234’) and press the [ ] button. Press the [ ] button after pressing the [1] button. Enter the new Master PIN Code and press the [ ] button. Note: Master PIN Code must be 4~10 digits. 14 No 1~100 No 1~100 Smart Door Lock SHP-DS510 | Managing User PIN Code/ Card Registering a User PIN Code/ Card REG SET Open the battery cover of the Interior Unit and press the [REG] button briefly. When the touchscreen is illuminated, enter the current Master PIN Code (default is ‘1234’) and press the [ ] button. Press the [ ] button after pressing the [2] button. Press the [ ] button after pressing the [1] button. Enter a User Number(1~ 100) to register the User PIN Code and press the [ ] button. Enter a new User PIN Code and press [ ] button. Touch the Card reader with the Card to register. Note: User PIN Code must be 4~10 digits. *Choose a User Number that has not already been used. **If don’t enter a User Number and press ( ) when registering, the User Number is sequentially assigned on the emprty User Number from 1 to 100. REG SET Enter another User Number or press the [REG] button to quit. No 1~100 22 315 No 1~100 No 1~100 No 1~100 No 1~100 No 1~100 Smart Door Lock SHP-DS510 Deleting User PIN Code / User Card REG SET Open the battery cover of the Interior Unit and press the [REG] button briefly. When the touchscreen is illuminated, enter the current Master PIN Code (default is ‘1234’) and press the [ ] button. Press the [ ] button after pressing the [2] button. REG Press the [ ] button after pressing the [3] button. Enter the User Number (1 to 100) and press the [ ] button. 22 Enter another User NumNo No ber or press the [REG] but1~100 1~100 ton to quit. No No 1~100 1~100 22 33 No No 1~100 1~100 22 33 No No No 1~100 1~100 1~100 No 1~100 33 No 1~100 No 1~100 16 SET Smart Door Lock SHP-DS510 | Basic Lock Operation Overview Opening the Door with a PIN Code → Touch the [Touchscreen]. Enter the PIN Code and The door opens within one press the [ ] button. second. Opening the Door with a Card → Touch the [Touchscreen]. Touch the Card reader The door opens within one with an Access Card second. | Privacy Mode Functions Press and hold the [OPEN/CLOSE] button for more than three seconds, if three beeps deactivate the keypad. As it is set from the inside, provides a secure lock for the convenience of the occupant(s). Privacy mode disables remote control capabilities. Activating Privacy Mode Deactivating Privacy Mode Press the [OPEN/ CLOSE] button for 3 seconds while the door is locked. OPEN / CLOSE Press the [OPEN/ CLOSE] button or turn the Thumbturn lever. OPEN / CLOSE 17 Smart Door Lock SHP-DS510 | Programming Through Menu Mode Using Master Code Program Operation in Master Mode :M aster Program Mode Only No 1~100 No 1~100 Delete User PIN / Card No 1~100 Note: M aximum number of user registration is 100. (User PIN Codes, User Cards, Key Fobs) Addtional Function Mode Volume Setting Locking Mode Random Security Mode Silent Low High Auto lock Manual lock Enable Disable 18 ※ Default ※ Default ※ Default Smart Door Lock SHP-DS510 MISCELLANEOUS | Miscellaneous Information Reset to Factory Default Resetting the lock will delete all registered information. Note: All registered Master and user data will be deleted, and the lock will be reset to default settings. REG SET Press the [REG] button for 3 seconds. Function Factory Default Master PIN Code 1234 Volume Low User PIN Code/Card None Locking Mode Auto Random Security Enter the current Master PIN Code or “4560852580” and press the [ ] button. Disabled Restart Function Note: Restarting does not delete registered information. If there is no response after touching the [Touchscreen], use a pin to press the [Restart] button on the left of the external power contact of the Exterior Unit. 19 Smart Door Lock SHP-DS510 | Troubleshooting When the lock doesn’t function correctly, please check the items below. If you can’t resolve the problem, please contact the nearest service center. Problem Resolution Reference ● Check if the batteries are inserted in the correct polarity. There is no power. ● Check that the batteries have a full charge. ● Check that the Exterior Unit cable has not come loose. I can’t change the Master PIN Code. ● There was a delay while changing the PIN Code. The touchscreen must be illuminated when changing the PIN Code. Also, after entering the first digit, the next digit must be entered within 20 seconds. ● Replace the batteries if they are discharged. Page 14 ● Refer to the ‘Changing the Master PIN Code’ section in the user manual and try again. Ensure that the Master PIN Code is 4~10 digits long. I can’t register the User PIN Code. I can’t register the User Card. I entered the PIN Code and pressed the [ ] button, but the door won’t open. I can’t unlock the door with my Card. My PIN Code or Card is authenticated, but the door won’t open. ● The User Number has already been used. Delete the desired User Number and re-register. Page 15 ● Ensure that the User PIN Code is 4~10 digits long. ● The User Number has already been used. Delete the desired User Number and re-register. ● Ensure that the card is touched to the card reader within 20 seconds of entering the User Number. Page 15 ● Check that the registered PIN Code was entered correctly. ● If the touchscreen illumination turns off while entering the PIN Code, the button input was not registered. Touch the [Touchscreen] to illuminate the touchscreen and enter the PIN Code again from the beginning. (The touchscreen illumination is turned off automatically if there is no input within 5 seconds.) ● The Card is either unregistered or unrecognized. ● The Card must touch the Card reader correctly. he lock may be malfunctioning. Please contact service center. 20 Page 17 Page 17 Smart Door Lock Problem SHP-DS510 Resolution Reference ● Check if Auto Locking is set. When Manual Locking is set, touching the [Touchscreen] locks the door. The door won’t lock automatically when I close it. There is no response when I touch the [Touchscreen]. ● If the door doesn’t lock automatically when Auto Locking is set, then the lock has been installed incorrectly. Page 18 ● The Auto Locking function is not activated when the batteries are completely discharged. Check if the batteries are discharged. ● Use a pin to press the hole on the front of the Exterior unit. ● If doing the above does nothing, contact the service center. Page 19 ● Attempt to move the device to a location closer to the Controller. Device is having trouble pairing with the controller. ● Remove obstacles or other wireless devices between device to Controller. Large appliances, mirrors, stone/ brick, and bookshelves or file cabinets located between the device and the Controller can interfere with communication. Ensure neither the device nor the Controller are located near other wireless devices like a Wi-Fi access point/router. Page 16 ● Ensure the device is compatible with the Controller. Device was communicating with the controller but is no longer communicating. ● Check if the power cord/batteries to the device has been disconnected or if the power switch is in the OFF position. ● Turn the power to the device OFF and then ON. The device should rejoin the controller automatically. 21 Smart Door Lock SHP-DS510 | User Registration Table User No. PIN CODE/CARD User Name User No. 22 PIN CODE/CARD User Name Smart Door Lock SHP-DS510 | Product Specifications Item Specifications Voltage 4 AA Alkaline 1.5V Batteries (LR6) (6V) Operation Method Electronic Control Method (PIN Code entry or Card reading) Weight 1.8Kg (including both inside and Exterior Unit) Exterior Unit Product Dimensions Interior Unit 69.8 mm (W) x 159.8 mm (H) x 35.2 mm (D) 2-3/4˝ (W) x 6-9/32˝ (H) x 1-3/8˝ (D) 70.4 mm (W) x 163.8 mm (H) x 39 mm (D) 2-25/32˝ (W) x 6-7/16˝ (H) x 1-17/32˝ (D) The content of this manual is subject to change without prior notice to the user in order to enhance the performance of the product. | FCC NOTICE NOTE : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. CAUTION : - Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment. - This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body. 23 Smart Door Lock 24 SHP-DS510 Smart Door Lock SHP-DS510 LIMITED PRODUCT WARRANTY Installation of the product is considered acceptance of warranty conditions SAMSUNG SDS CO., LTD (SAMSUNG SDS) warrants its products to be free from manufacturing defects in materials and workmanship for 12 months from the date of purchase. SAMSUNG SDS will, within said period, at its option, repair or replace any product failing to operate correctly without charge to the original purchaser or user. This warranty shall not apply to any equipment, or any part thereof, which has been repaired by others, improperly installed, improperly used, abused, altered, damaged, subjected to acts of God, or on which any serial numbers have been altered, defaced or removed. SAMSUNG SDS does not warrant the performance or sale conditions of the seller/installer. There are no warranties, express or implied, which extend beyond the description on the face hereof. There is no express or implied warranty of merchantability of a warranty of fitness for a particular purpose. Additionally, this warranty is in lieu of all other obligations or liabilities on the part of SAMSUNG SDS. Any action for breach of warranty, including but not limited to any implied warranty of merchantability, must be brought within the six months following the end of the warranty period. In no case shall SAMSUNG SDS be liable to anyone for any consequential or incidental damages for breach or this or any other warranty, express or implied, even if the loss or damage is caused by the seller’s own negligence or fault. SAMSUNG SDS shall have no obligation under this warranty, or otherwise, if the product has been repaired by others, improperly installed, improperly used, abused, altered, damaged, subjected to accident, nuisance, flood, fire or acts of God, or on which any serial numbers have been altered, defaced or removed. SAMSUNG SDS and its distributor will not be responsible for any dismantling, reassembly or reinstallation charges. This warranty contains the entire warranty. It is the sole warranty and any prior agreements or representations, whether oral or written, are either merged herein or are expressly cancelled. SAMSUNG SDS neither assumes, nor authorizes any other person purporting to act on its behalf to modify, to change, or to assume for it, any other warranty or liability concerning its products. In no event shall SAMSUNG SDS be liable for an amount in excess of SAMSUNG SDS’s original selling price of the product, for any loss or damage, whether direct, indirect, incidental, consequential, or otherwise arising out of any failure of the product. Seller’s warranty, as hereinabove set forth, shall not be enlarged, diminished or affected by and no obligation or liability shall arise or grow out of Seller’s rendering of technical advice or service in connection with Buyer’s order of the goods furnished hereunder. SAMSUNG SDS recommends that the entire system be completely tested weekly. Warning: Despite frequent testing, and due to, but not limited to, any or all of the following; criminal tampering, electrical or communications disruption, it is possible for the system to fail to perform as expected. SAMSUNG SDS does not represent that the product/system may not be compromised or circumvented; or that the product or system will prevent any personal injury or property loss by burglary, robbery, fire or otherwise; nor that the product or system will in all cases provide adequate warning or protection. A properly installed and maintained alarm may only reduce risk of burglary, robbery, fire or otherwise but it is not insurance or a guarantee that these events will not occur. 25 Smart Door Lock SHP-DS510 Consequently, seller shall have no liability for any personal injury, property damage, or other loss based on a claim the product failed to give warning. Therefore, the installer should in turn advise the consumer to take any and all precautions for his or her safety including, but not limited to, fleeing the premises and calling police or fire department, in order to mitigate the possibilities of harm and/or damage. SAMSUNG SDS is not an insurer of either the property or safety of the user’s family or employees, and limits its liability for any loss or damage including incidental or consequential damages to SAMSUNG SDS’s original selling price of the product regardless of the cause of such loss or damage. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, or differentiate in their treatment of limitations of liability for ordinary or gross negligence, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights and you may also have other rights which vary from state to state. In case of the product defect, contact our authorized Customer Service Center. In order to exercise the warranty, you must contact our authorized Customer Service Center and obtain a proper RMA # - the product must be returned to our authorized Customer Service Center at user’s shipping expense and the replacement product will be shipped back at our expense. For product service, the product in all cases must be accompanied by below warranty form. Customer must ask the reseller or installer to fill out the warranty form indicated below, otherwise the product warranty may be considered void. Visit our website at www.sds.samsung.com and go to Support menu to find the contact information of our worldwide distributors. Date of Purchase or Installation : (MM/DD/YY) Name, telephone and full address of purchaser : Stamp or Signature of authorized reseller / installer Product Code and Serial Number : 26 Smart Door Lock SHP-DS510 | Drilling Template Sheet : 2-3/8″(60mm) Backset 5/32" Deep Ø2-1/8" Bore 1"DIA. Latch Hole. 2-3/8" 27 Smart Door Lock 28 SHP-DS510 Smart Door Lock SHP-DS510 | Drilling Template Sheet : 2-3/4″(70mm) Backset Ø2-1/8" 5/32" Deep Bore 1"DIA. Latch Hole. 2-3/4" 29 Smart Door Lock 30 SHP-DS510 Smart Door Lock SHP-DS510 | Tailpiece Setting • Tailpiece drawing 1. Check the thickness of your door. 2. According to your door thickness, cut the tailpiece. Note: Cut the tailpiece 5mm longer than the door thickness. Thickness of the door cutting point 5mm How to cut 1. Press the V-cut line with pincers to make more cut line. 2. Hold the the end of the tailpiece with pincers. 3. Bend it up and down until it is separated. 31 Smart Door Lock SHP-DS510 Product information and customer service contact SAMSUNG SDS SAMSUNG SDS Co.,Ltd., reserves the right to change availability of any item in this catalog, its design, construction, and/or its materials. Copyright © 2015, SAMSUNG SDS Co.,Ltd. All right reserved. Reproduction in whole or in part without the express written permission of SAMSUNG SDS is prohibited. GC68-02135A ED:01
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