Samsung SCH U640 User Manual To The 64acec97 7784 4be0 B52f F4ebb6107b7a
User Manual: Samsung SCH-u640 to the manual
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Welcome to Verizon Wireless.
It’s the Network®
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PO_SAM_Schu640_Convoy_OTA_E_V2_F.indd
Postpay Samsung u960 Convoy OTA English QRG
106/15/09
Mary Salazar
Verion Collateral100031348 Verizon
2
CONTENTS
Contents
Mobile Entertainment 50
Text Messaging 51
Picture Messaging 53
Video Messaging 56
Mobile Web 63
VZ NavigatorSM 66
Chaperone® 68
Media Center 69
V CAST 71
V CAST Music with Rhapsody® (Subscription,
Wireless & PC Downloads) 74
Optional Services 82
Safety and Protection 83
Equipment Protection 83
Voice Services 84
International Services 84
Other Products and Services 86
More Information 88
The Basics 05
Getting Started 06
Using Bluetooth® 19
Placing and Receiving Calls 20
Setting Up and Accessing Voice Mail 22
Locking/Unlocking Your Wireless Device 25
Using Speakerphone 26
Changing Ringtones 27
Push to Talk 29
Assistance 39
May We Help You? 40
The My Verizon Advantage 41
Loss or Theft 47
Toll-Free Calls and Emergency Services 47
Fraud Prevention 47
Assistive Communication Devices 49
3
CONTENTS
Contents
Mobile Entertainment 50
Text Messaging 51
Picture Messaging 53
Video Messaging 56
Mobile Web 63
VZ NavigatorSM 66
Chaperone® 68
Media Center 69
V CAST 71
V CAST Music with Rhapsody® (Subscription,
Wireless & PC Downloads) 74
Optional Services 82
Safety and Protection 83
Equipment Protection 83
Voice Services 84
International Services 84
Other Products and Services 86
More Information 88
The Basics 05
Getting Started 06
Using Bluetooth® 19
Placing and Receiving Calls 20
Setting Up and Accessing Voice Mail 22
Locking/Unlocking Your Wireless Device 25
Using Speakerphone 26
Changing Ringtones 27
Push to Talk 29
Assistance 39
May We Help You? 40
The My Verizon Advantage 41
Loss or Theft 47
Toll-Free Calls and Emergency Services 47
Fraud Prevention 47
Assistive Communication Devices 49
4
Welcome The Basics
•GettingStarted
•UsingBluetooth®
•PlacingandReceivingCalls
•SettingUpandAccessing
Voice Mail
•Locking/UnlockingYour
Wireless Device
•UsingSpeakerphone
•ChangingRingtones
•PushtoTalk
Thank You for Choosing Verizon Wireless
You’re now connected to the power of America’s most
reliable wireless network. This guide will help you
understand your new wireless device and all the things
you can do with it. So let’s get started.
To order a printed copy of the Samsung User Manual,
please call 1-888-987-HELP (4357). To down load a
copy, please visit support.vzw.com/phones.
THE BASICS
5
Welcome The Basics
•GettingStarted
•UsingBluetooth®
•PlacingandReceivingCalls
•SettingUpandAccessing
Voice Mail
•Locking/UnlockingYour
Wireless Device
•UsingSpeakerphone
•ChangingRingtones
•PushtoTalk
Thank You for Choosing Verizon Wireless
You’re now connected to the power of America’s most
reliable wireless network. This guide will help you
understand your new wireless device and all the things
you can do with it. So let’s get started.
To order a printed copy of the Samsung User Manual,
please call 1-888-987-HELP (4357). To down load a
copy, please visit support.vzw.com/phones.
6
THE BASICS
The Basics
Getting Started
Just the basics; we’ll get into the fun stu later on. 1. Earpiece: Allows you to
hear the other caller.
2. OK key: Press the OK key to
select a menu, sub-menu or
option.
3. Left Soft key: Perform
functions identied by left
display prompt.
4. Camera/Camcorder
key: Press to activate the
camera. Press and hold to
activate the camcorder.
5. Send key: Make and
answer calls, view All Calls
list.
6. Voicemail Key: Press and
hold to activate voicemail.
1
7
8
9
10
11
12
2
3
4
5
6
7. Directional key: Scroll
through menus and lists,
set feature values.
Press OK Key to select
highlighted option.
8. Right Soft key: Perform
functions identied by
right display prompt.
9. Voice Recognition Key:
Press to activate Voice
Commands.
10. End/Power key: Press to
end call. Press and hold to
turn device On or Off.
11. CLR Key: Visit the previous
screen, or delete letters in
Text Messaging.
12. Vibration Mode key:
Press and hold to activate
vibration mode.
7
THE BASICS
The Basics
Getting Started
Just the basics; we’ll get into the fun stu later on. 1. Earpiece: Allows you to
hear the other caller.
2. OK key: Press the OK key to
select a menu, sub-menu or
option.
3. Left Soft key: Perform
functions identied by left
display prompt.
4. Camera/Camcorder
key: Press to activate the
camera. Press and hold to
activate the camcorder.
5. Send key: Make and
answer calls, view All Calls
list.
6. Voicemail Key: Press and
hold to activate voicemail.
1
7
8
9
10
11
12
2
3
4
5
6
7. Directional key: Scroll
through menus and lists,
set feature values.
Press OK Key to select
highlighted option.
8. Right Soft key: Perform
functions identied by
right display prompt.
9. Voice Recognition Key:
Press to activate Voice
Commands.
10. End/Power key: Press to
end call. Press and hold to
turn device On or Off.
11. CLR Key: Visit the previous
screen, or delete letters in
Text Messaging.
12. Vibration Mode key:
Press and hold to activate
vibration mode.
8
THE BASICS
The Basics
Getting Started
Just the basics; we’ll get into the fun stu later on.
Refer to the User Manual for more details on the function of external keys.
1. Camera Lens: Allows you
to take photos or record
video.
2. Shortcut/Push To Talk
(PTT) key*: Press to
activate shortcut menu.
3. Volume Key: Allows you to
adjust the master volume
or adjust the earpiece
volume during a call.
4. Charging port: Charge the
phone in this port.
5. Rewind key: During music
playback, press and hold to
rewind music. Press to go
to the previous song.
6. Play/Pause key: With
phone closed, press to
access an external menu.
During music playback,
press to pause music. Press
again to resume playback.
2
1
3
4
5 6 7
10
11
9
8
7. Fast Forward key: Press to
Lock/Unlock external keys.
During music playback,
press and hold to fast for-
ward music. Press to go to
the next song.
8. Headset/Headphone jack:
Allows you to plug in an
optional headset for safe,
convenient conversations or
headphones when listening
to music.
9. Speakerphone key: Press
and hold to activate speak-
erphone.
10. MicroSD slot: Allows you to
add additional memory and
storage capacity.
11. Battery Cover Removal
Tool: Use to lock/unlock the
battery cover.
* Once PTT is activated on your phone
press the PTT key to start a PTT call.
9
THE BASICS
The Basics
Getting Started
Just the basics; we’ll get into the fun stu later on.
Refer to the User Manual for more details on the function of external keys.
1. Camera Lens: Allows you
to take photos or record
video.
2. Shortcut/Push To Talk
(PTT) key*: Press to
activate shortcut menu.
3. Volume Key: Allows you to
adjust the master volume
or adjust the earpiece
volume during a call.
4. Charging port: Charge the
phone in this port.
5. Rewind key: During music
playback, press and hold to
rewind music. Press to go
to the previous song.
6. Play/Pause key: With
phone closed, press to
access an external menu.
During music playback,
press to pause music. Press
again to resume playback.
2
1
3
4
5 6 7
10
11
9
8
7. Fast Forward key: Press to
Lock/Unlock external keys.
During music playback,
press and hold to fast for-
ward music. Press to go to
the next song.
8. Headset/Headphone jack:
Allows you to plug in an
optional headset for safe,
convenient conversations or
headphones when listening
to music.
9. Speakerphone key: Press
and hold to activate speak-
erphone.
10. MicroSD slot: Allows you to
add additional memory and
storage capacity.
11. Battery Cover Removal
Tool: Use to lock/unlock the
battery cover.
* Once PTT is activated on your phone
press the PTT key to start a PTT call.
10
THE BASICS
The Basics
Installing the battery
1. Insert the battery cover removal tool into the slot on
the back cover and turn it counter clockwise to open
the battery cover (as shown).
2. Use the grooves at the top of the cover to lift the
cover up and away from the back of the phone.
WARNING! When removing the battery cover with a nger nail, the nail can be broken.
3. Insert the top end of the battery into the phone
housing using the directional arrow printed on the
battery. The gold contacts at the battery end must
align with contacts on the phone. Push bottom end
of the battery down until it snaps into place.
*Included
11
THE BASICS
The Basics
Installing the battery
1. Insert the battery cover removal tool into the slot on
the back cover and turn it counter clockwise to open
the battery cover (as shown).
2. Use the grooves at the top of the cover to lift the
cover up and away from the back of the phone.
WARNING! When removing the battery cover with a nger nail, the nail can be broken.
3. Insert the top end of the battery into the phone
housing using the directional arrow printed on the
battery. The gold contacts at the battery end must
align with contacts on the phone. Push bottom end
of the battery down until it snaps into place.
*Included
12
THE BASICS
The Basics
4. With the battery in position on the phone, place the
cover back on the handset and use the battery cover
removal tool to turn the grooved dial clockwise until
the cover locks.
Charging the battery
1. Connect the USB cable to the charging head.
2. Pull the charging port cover out and turn to expose
the connector.
Insert the Wall/USB charger adapter end with the
arrow up into the charging port on the left side of
the phone.
3. When the phone is completely charged (the battery
icon becomes still) , unplug the adapter from
the power outlet. Remove the adapter end from the
charging port and replace the charging port cover.
+
Incorrect
Correct
Correct
DATA LINK CABLE
Incorrect
Charging Head
USB Cable
*Included
13
THE BASICS
The Basics
4. With the battery in position on the phone, place the
cover back on the handset and use the battery cover
removal tool to turn the grooved dial clockwise until
the cover locks.
Charging the battery
1. Connect the USB cable to the charging head.
2. Pull the charging port cover out and turn to expose
the connector.
Insert the Wall/USB charger adapter end with the
arrow up into the charging port on the left side of
the phone.
3. When the phone is completely charged (the battery
icon becomes still) , unplug the adapter from
the power outlet. Remove the adapter end from the
charging port and replace the charging port cover.
+
Incorrect
Correct
Correct
DATA LINK CABLE
Incorrect
Charging Head
USB Cable
*Included
14
THE BASICS
The Basics
Powering your wireless device on for the rst time
It’s important to fully charge the battery before turning
on your wireless device.
1. Press and hold the End/Power key ( ).
Powering your wireless device o
1. Press and hold the End/Power key ( ).
WARNING! Please use only an approved charging accessory to charge your phone.
Improper handling of the charging port, as well as the use of an incompatible charger, may
cause damage to your phone and void the warranty.
Removing the battery
1. Insert the battery cover removal tool into the slot on
the back cover and turn it counter clockwise to open
the battery cover (as shown).
2. Use the grooves at the top of the cover to lift the
cover up and away from the back of the phone.
*Included
15
THE BASICS
The Basics
Powering your wireless device on for the rst time
It’s important to fully charge the battery before turning
on your wireless device.
1. Press and hold the End/Power key ( ).
Powering your wireless device o
1. Press and hold the End/Power key ( ).
WARNING! Please use only an approved charging accessory to charge your phone.
Improper handling of the charging port, as well as the use of an incompatible charger, may
cause damage to your phone and void the warranty.
Removing the battery
1. Insert the battery cover removal tool into the slot on
the back cover and turn it counter clockwise to open
the battery cover (as shown).
2. Use the grooves at the top of the cover to lift the
cover up and away from the back of the phone.
*Included
16
THE BASICS
The Basics
3. Lift the battery from the bottom end and remove. Installing the microSD (sold separately)
1. Pull the microSD slot cover out and turn to expose
the card slot.
2. Push the microSD card into the slot until it locks into
place.
17
THE BASICS
The Basics
3. Lift the battery from the bottom end and remove. Installing the microSD (sold separately)
1. Pull the microSD slot cover out and turn to expose
the card slot.
2. Push the microSD card into the slot until it locks into
place.
18
THE BASICS
The Basics
Removing the microSD
1. Pull the microSD slot cover out and turn to expose
the card slot.
2. Push in on the memory card to release the lock and
remove memory card from the microSD slot.
Using Bluetooth®
How to turn on Bluetooth
1. From the home screen, press for MENU g
8
tuv
for Bluetooth ().
2. Press the Left Soft key ( ) to turn Bluetooth On.
How to pair your Bluetooth headset with your
wireless device
1. From the home screen, press for MENU g
8
tuv
for Bluetooth ().
2. P r e s s
1
for Add New Device, and when your
Bluetooth device is in discoverable mode.
3. Place the Bluetooth device in range and press .
4. A list of found Bluetooth device(s) will be displayed.
Press the Directional key ( ) or down to highlight
a Bluetooth device. Press to pair the device.
19
THE BASICS
The Basics
Removing the microSD
1. Pull the microSD slot cover out and turn to expose
the card slot.
2. Push in on the memory card to release the lock and
remove memory card from the microSD slot.
Using Bluetooth®
How to turn on Bluetooth
1. From the home screen, press for MENU g
8
tuv
for Bluetooth ().
2. Press the Left Soft key ( ) to turn Bluetooth On.
How to pair your Bluetooth headset with your
wireless device
1. From the home screen, press for MENU g
8
tuv
for Bluetooth ().
2. P r e s s
1
for Add New Device, and when your
Bluetooth device is in discoverable mode.
3. Place the Bluetooth device in range and press .
4. A list of found Bluetooth device(s) will be displayed.
Press the Directional key ( ) or down to highlight
a Bluetooth device. Press to pair the device.
20
THE BASICS
The Basics
6. The phone automatically attempts to send a pass-
key of “0000” to a hands-free device and shows the
message “ATTEMPTING TO AUTO PAIR”.
If the default passkey is not successful, the phone
will display the message “AUTO PAIR FAILED. ENTER
PASSKEY”. (If you are attempting to pair with a car
kit, be sure to clear any error message on the car kit
display first.) Enter the correct passkey for the device
you want to pair, and press .
7. Use the Directional key ( ) to highlight Yes and
press to connect the devices. Once connected
the Bluetooth Connected icon appears in the
upper right of the display.
Placing and Receiving Calls
Placing calls
1. With your phone powered on, enter the number you
want to call using the keypad.
2. Press the Send key ( ) to place the call.
Receiving calls
1. When you receive an incoming call, the number
appears in the display, if available.
2. Open the phone to answer the call.
NOTE: If the phone is already open, press the Send key ( ).
Standard features included as part of your
Calling Plan
With our Calling Plans, you can enjoy the value and
conve nience of these features at no extra monthly
access charge:
• BasicVoiceMail
• CallerID
• CallerIDBlocking
• 3-WayCalling
• CallForwarding
Please note that some of these features may incur usage
charges and/or depend on digital service, so they may
not be available in all areas.
21
THE BASICS
The Basics
6. The phone automatically attempts to send a pass-
key of “0000” to a hands-free device and shows the
message “ATTEMPTING TO AUTO PAIR”.
If the default passkey is not successful, the phone
will display the message “AUTO PAIR FAILED. ENTER
PASSKEY”. (If you are attempting to pair with a car
kit, be sure to clear any error message on the car kit
display first.) Enter the correct passkey for the device
you want to pair, and press .
7. Use the Directional key ( ) to highlight Yes and
press to connect the devices. Once connected
the Bluetooth Connected icon appears in the
upper right of the display.
Placing and Receiving Calls
Placing calls
1. With your phone powered on, enter the number you
want to call using the keypad.
2. Press the Send key ( ) to place the call.
Receiving calls
1. When you receive an incoming call, the number
appears in the display, if available.
2. Open the phone to answer the call.
NOTE: If the phone is already open, press the Send key ( ).
Standard features included as part of your
Calling Plan
With our Calling Plans, you can enjoy the value and
conve nience of these features at no extra monthly
access charge:
• BasicVoiceMail
• CallerID
• CallerIDBlocking
• 3-WayCalling
• CallForwarding
Please note that some of these features may incur usage
charges and/or depend on digital service, so they may
not be available in all areas.
22
THE BASICS
The Basics
For step-by-step instructions on some of these calling
features, please refer to your Wireless Device Manual,
or go to verizonwireless.com/welcome and select:
Where can I nd help with features on my wireless
device? in the Frequently Asked Questions section.
Setting Up and Accessing Voice Mail
NOTE: To quickly access voice mail press and hold
1
.
How to set up your voice mail
1. P r e s s
8
tuv
6
mno
(*VM) and . If you hear
a system greeting, press
#
to interrupt it, if
applicable.
2. Follow the setup tutorial.
3. Select a password.
4. Record a voice signature and greeting for your
Voice Mailbox.
How to access your voice mail from your
wireless device
1. P r e s s
8
tuv
6
mno
(*VM) and . If you hear a
system greeting or your own greeting when you
press
8
tuv
6
mno
and , press
#
immediately
to interrupt the greeting (if applicable) and follow the
prompts.
2. Follow the prompts to enter your password and
retrieve your messages.
How to access your voice mail from any phone, to
save your minutes
1. Dial your wireless number.
2. Once you hear the system greeting or your own
greeting, press
#
immediately to interrupt the
greeting and follow the prompts.
23
THE BASICS
The Basics
For step-by-step instructions on some of these calling
features, please refer to your Wireless Device Manual,
or go to verizonwireless.com/welcome and select:
Where can I nd help with features on my wireless
device? in the Frequently Asked Questions section.
Setting Up and Accessing Voice Mail
NOTE: To quickly access voice mail press and hold
1
.
How to set up your voice mail
1. P r e s s
8
tuv
6
mno
(*VM) and . If you hear
a system greeting, press
#
to interrupt it, if
applicable.
2. Follow the setup tutorial.
3. Select a password.
4. Record a voice signature and greeting for your
Voice Mailbox.
How to access your voice mail from your
wireless device
1. P r e s s
8
tuv
6
mno
(*VM) and . If you hear a
system greeting or your own greeting when you
press
8
tuv
6
mno
and , press
#
immediately
to interrupt the greeting (if applicable) and follow the
prompts.
2. Follow the prompts to enter your password and
retrieve your messages.
How to access your voice mail from any phone, to
save your minutes
1. Dial your wireless number.
2. Once you hear the system greeting or your own
greeting, press
#
immediately to interrupt the
greeting and follow the prompts.
24
THE BASICS
The Basics
How to reset your voice mail password
1. P r e s s
6
mno
1
1
and (airtime-free)
from your wireless device or call 1-800-922-0204
(toll-free) from any phone to reach the easy-to-use
automated Customer Service menu.
2. Enter or say your 10-digit wireless number
(if applicable).
3. When asked what you need assistance with, say
Voice Mail password.
4. You will then be asked to conrm if you want to reset
your password—say Yes.
5. All responses going forward will be entered using
your key pad. You will be asked for your 5-digit
billing zip code. Then follow the prompts for security
verication and resetting your password.
NOTE: Voice Mail may not be available in some areas. Voice Mailboxes not set up within
45 days will be cancelled. Your Verizon Wireless Voice Mailbox is not password protected
until you create a password by following the setup tutorial. Airtime and other charges will
be incurred when using Voice Mail from your wireless phone. Mobile to Mobile minutes
do not apply to Voice Mail retrievals; you will be charged to maintain your connection to
Voice Mail. Verizon Wireless is not liable for missed messages or deletions of messages
from your Voice Mailbox, even if you have saved them.
Locking/Unlocking Your Wireless Device
1. From the home screen, press for MENU g
wxyz
9
for Settings & Tools ( ).
2. P r e s s
6
mno
for Phone Settings g
8
tuv
for Security.
You’re prompted to enter the lock code. The Phone
Lock Code is the last four digits of your telephone
number.
3. Enter the Lock Code and press .
4. Press for
3def
for Phone Lock Setting. The following
options display:
• Unlocked: If On Power Up was previously select-
ed, selecting Unlocked will remove lock on power
up.
• On Power Up: The Phone Lock Code is required
whenever you power up the phone.
5. Press the Directional key ( ) up or down to select
an option and press .
25
THE BASICS
The Basics
How to reset your voice mail password
1. P r e s s
6
mno
1
1
and (airtime-free)
from your wireless device or call 1-800-922-0204
(toll-free) from any phone to reach the easy-to-use
automated Customer Service menu.
2. Enter or say your 10-digit wireless number
(if applicable).
3. When asked what you need assistance with, say
Voice Mail password.
4. You will then be asked to conrm if you want to reset
your password—say Yes.
5. All responses going forward will be entered using
your key pad. You will be asked for your 5-digit
billing zip code. Then follow the prompts for security
verication and resetting your password.
NOTE: Voice Mail may not be available in some areas. Voice Mailboxes not set up within
45 days will be cancelled. Your Verizon Wireless Voice Mailbox is not password protected
until you create a password by following the setup tutorial. Airtime and other charges will
be incurred when using Voice Mail from your wireless phone. Mobile to Mobile minutes
do not apply to Voice Mail retrievals; you will be charged to maintain your connection to
Voice Mail. Verizon Wireless is not liable for missed messages or deletions of messages
from your Voice Mailbox, even if you have saved them.
Locking/Unlocking Your Wireless Device
1. From the home screen, press for MENU g
wxyz
9
for Settings & Tools ( ).
2. P r e s s
6
mno
for Phone Settings g
8
tuv
for Security.
You’re prompted to enter the lock code. The Phone
Lock Code is the last four digits of your telephone
number.
3. Enter the Lock Code and press .
4. Press for
3def
for Phone Lock Setting. The following
options display:
• Unlocked: If On Power Up was previously select-
ed, selecting Unlocked will remove lock on power
up.
• On Power Up: The Phone Lock Code is required
whenever you power up the phone.
5. Press the Directional key ( ) up or down to select
an option and press .
26
THE BASICS
The Basics
Changing Ringtones
Your wireless device comes with a selection of
ringtones. Here’s how to manage your ringtone
preferences:
Selecting a ringtone
1. From the home screen, press for MENU g
wxyz
9
for Settings & Tools ( ).
2. P r e s s
4
ghi
for Sounds Settings g
2
abc
for Call
Sounds g
1
for Call Ringtone.
3. Press the Directional key ( ) up or down to
highlight the desired ringtone. Press the Left Soft key
() Play to play the highlighted ringtone.
4. P r e s s to set the ringtone as your incoming call
alert.
Using Speakerphone
With the phone open, press and hold the
Speakerphone key (on the right side of the device)
to switch from using the earpiece to the speakerphone
before or during a call. Use the volume keys (located on
the left side of your phone) to adjust the volume.
When answering a call, press and hold the
Speakerphone key . To end the call, press the End/
Power key ( ). After the call has ended the speaker-
phone function turns o automatically.
27
THE BASICS
The Basics
Changing Ringtones
Your wireless device comes with a selection of
ringtones. Here’s how to manage your ringtone
preferences:
Selecting a ringtone
1. From the home screen, press for MENU g
wxyz
9
for Settings & Tools ( ).
2. P r e s s
4
ghi
for Sounds Settings g
2
abc
for Call
Sounds g
1
for Call Ringtone.
3. Press the Directional key ( ) up or down to
highlight the desired ringtone. Press the Left Soft key
() Play to play the highlighted ringtone.
4. P r e s s to set the ringtone as your incoming call
alert.
Using Speakerphone
With the phone open, press and hold the
Speakerphone key (on the right side of the device)
to switch from using the earpiece to the speakerphone
before or during a call. Use the volume keys (located on
the left side of your phone) to adjust the volume.
When answering a call, press and hold the
Speakerphone key . To end the call, press the End/
Power key ( ). After the call has ended the speaker-
phone function turns o automatically.
28
THE BASICS
The Basics
Push to Talk
NOTE: User must subscribe to PTT service with Verizon Wireless for PTT to be enabled on
the device.
The Push to Talk (PTT) feature on your Verizon Wireless
phone allows you to use your phone like a walkie-
talkie to communicate with an individual or group of
individuals who are also Verizon Wireless Push to Talk
subscribers. Highlight a PTT phone number in your
Contact List, then press and hold your phone’s Push
to Talk (PTT) Key () to talk. On a PTT call, only
one person can talk at a time. Once you have nished
talking, release the PTT Key () and listen for the
other party to reply.
Adjusting ringtone volume
1. From the home screen, press the Volume key
() up or down to adjust the ringer volume to
the desired setting.
2. P r e s s to SET.
Setting ringtone to vibrate
1. From the home screen, press and hold the Pound
key (
#
) until PHONE SET TO VIBRATE ONLY
appears in the display.
2. The vibrate icon appears above the Left Soft key,
indicating that your phone is set to vibrate for
incoming calls.
29
THE BASICS
The Basics
Push to Talk
NOTE: User must subscribe to PTT service with Verizon Wireless for PTT to be enabled on
the device.
The Push to Talk (PTT) feature on your Verizon Wireless
phone allows you to use your phone like a walkie-
talkie to communicate with an individual or group of
individuals who are also Verizon Wireless Push to Talk
subscribers. Highlight a PTT phone number in your
Contact List, then press and hold your phone’s Push
to Talk (PTT) Key () to talk. On a PTT call, only
one person can talk at a time. Once you have nished
talking, release the PTT Key () and listen for the
other party to reply.
Adjusting ringtone volume
1. From the home screen, press the Volume key
() up or down to adjust the ringer volume to
the desired setting.
2. P r e s s to SET.
Setting ringtone to vibrate
1. From the home screen, press and hold the Pound
key (
#
) until PHONE SET TO VIBRATE ONLY
appears in the display.
2. The vibrate icon appears above the Left Soft key,
indicating that your phone is set to vibrate for
incoming calls.
30
THE BASICS
The Basics
PTT Contacts
Allows you to view your PTT Contact List. The PTT
Contact List contains all individual and group PTT
contacts in a single list.
1. Press for MENU g
1
for Contacts ( )g
for PTT Contact List.
2. Press the Directional key ( ) up or down to scroll
through your Contact List.
3. Press the Right Soft key ( ) for Options to select
one of the following options: New PTT Contact,
Copy To Contacts, Temp PTT Group, Erase, Edit,
Call, New Text Message, New Picture Message,
New Video Message, New Voice Message, Sort.
4. Press Left Soft key ( ) [Alert]. Press and release PTT
to alert the selected individual.
Push to Talk call types
You can make two types of PTT calls:
• ABarge call automatically connects to the other
party. The receiving party does not have the option
to ignore the call.
• AnAlert call sends the receiving party a tone
indicating that someone wants to talk with them.
The call recipient has the option to either answer or
ignore the call.
Adding a PTT Contact
NOTE: For the PTT Contact List sub-menu to display in the Contacts menu, go to
9. Setting & Tools g 7. Call Settings g 8. PTT Mode to turn on PTT mode.
To store a phone number in PTT Contacts:
1. Press for MENU g
1
for Contacts ( )g
for New PTT Contact.
2. Enter a name and 10-digit phone number for the
contact and press to SAVE.
31
THE BASICS
The Basics
PTT Contacts
Allows you to view your PTT Contact List. The PTT
Contact List contains all individual and group PTT
contacts in a single list.
1. Press for MENU g
1
for Contacts ( )g
for PTT Contact List.
2. Press the Directional key ( ) up or down to scroll
through your Contact List.
3. Press the Right Soft key ( ) for Options to select
one of the following options: New PTT Contact,
Copy To Contacts, Temp PTT Group, Erase, Edit,
Call, New Text Message, New Picture Message,
New Video Message, New Voice Message, Sort.
4. Press Left Soft key ( ) [Alert]. Press and release PTT
to alert the selected individual.
Push to Talk call types
You can make two types of PTT calls:
• ABarge call automatically connects to the other
party. The receiving party does not have the option
to ignore the call.
• AnAlert call sends the receiving party a tone
indicating that someone wants to talk with them.
The call recipient has the option to either answer or
ignore the call.
Adding a PTT Contact
NOTE: For the PTT Contact List sub-menu to display in the Contacts menu, go to
9. Setting & Tools g 7. Call Settings g 8. PTT Mode to turn on PTT mode.
To store a phone number in PTT Contacts:
1. Press for MENU g
1
for Contacts ( )g
for New PTT Contact.
2. Enter a name and 10-digit phone number for the
contact and press to SAVE.
32
THE BASICS
The Basics
Making a PTT call from PTT Contact List (Alert)
You can send an alert to any individual user with
Verizon Wireless PTT service. The user may answer or
ignore the alert.
1. Press the Push to Talk (PTT) key ( ) to access your
PTT Contact List.
2. Press the Directional key ( ) up or down to
highlight the PTT Contact entry you wish to call.
3. Press the Left Soft key ( ) Alert.
4. Press and release the Push to Talk (PTT) key
() to alert the selected individual. The PTT
Outgoing Alert tone sounds, and Alerting appears
on the display.
5. If the called party answers the alert, Listening
appears on the display and you will hear the called
party speaking. If the called party chooses to ignore
the alert, or if the phone is unavailable to accept a
PTT call, an Unavailable message will appear on
your display.
6. When the called party is nished speaking, you will
hear the Floor Available tone and the Connected
screen will appear on your display.
Making a PTT Call from PTT Contact List (Barge)
1. Press the Push to Talk (PTT) key ( ) to access your
PTT Contact List.
2. Press the Directional key ( ) up or down to
highlight the PTT Contact entry you wish to call.
3. Press and hold the Push to Talk (PTT) key
() Listen for the OK to Talk tone. The message
Connected to will appear on the dis play. Speak while
pressing the Push to Talk (PTT) key ().
4. Release the Push to Talk (PTT) key ( ) when
nished speaking. This allows the called party to
reply.
5. Press the End/Power key ( ) to end the call.
33
THE BASICS
The Basics
Making a PTT call from PTT Contact List (Alert)
You can send an alert to any individual user with
Verizon Wireless PTT service. The user may answer or
ignore the alert.
1. Press the Push to Talk (PTT) key ( ) to access your
PTT Contact List.
2. Press the Directional key ( ) up or down to
highlight the PTT Contact entry you wish to call.
3. Press the Left Soft key ( ) Alert.
4. Press and release the Push to Talk (PTT) key
() to alert the selected individual. The PTT
Outgoing Alert tone sounds, and Alerting appears
on the display.
5. If the called party answers the alert, Listening
appears on the display and you will hear the called
party speaking. If the called party chooses to ignore
the alert, or if the phone is unavailable to accept a
PTT call, an Unavailable message will appear on
your display.
6. When the called party is nished speaking, you will
hear the Floor Available tone and the Connected
screen will appear on your display.
Making a PTT Call from PTT Contact List (Barge)
1. Press the Push to Talk (PTT) key ( ) to access your
PTT Contact List.
2. Press the Directional key ( ) up or down to
highlight the PTT Contact entry you wish to call.
3. Press and hold the Push to Talk (PTT) key
() Listen for the OK to Talk tone. The message
Connected to will appear on the dis play. Speak while
pressing the Push to Talk (PTT) key ().
4. Release the Push to Talk (PTT) key ( ) when
nished speaking. This allows the called party to
reply.
5. Press the End/Power key ( ) to end the call.
34
THE BASICS
The Basics
Making a PTT call from keypad (Alert)
1. Enter the 10-digit wireless number of the Verizon
Wireless PTT subscriber you wish to alert.
2. Press the Left Soft key ( ) Alert.
3. Press and release the Push to Talk (PTT) key
() to alert the individual. The PTT Outgoing
Alert tone sounds, and Alerting appears on the
display. If the wireless number you entered is
included in your PTT Contact List, the contact name
will replace the wireless number entered on the
display when the alert is initiated.
4. If the called party answers the alert, Listening
appears on the display and you will hear the called
party speaking. If the called party chooses to ignore
the alert, or if the phone is unavailable to accept
a PTT call, an Unavailable message will appear on
your display.
5. When the called party is nished speaking, you will
hear the Floor Available tone and the Connected
screen will appear on your display.
6. Press and hold the Push to Talk (PTT) key ( ) to
talk.
7. Press and hold the Push to Talk (PTT) key ( ) to
talk.
8. Release the Push to Talk (PTT) key ( ) when
nished speaking. This allows the called party to
reply.
9. Press the End/Power key () to end the call.
Making a PTT call from keypad (Barge)
1. Enter the 10-digit wireless number of the Verizon
Wireless PTT subscriber you wish to contact.
2. Press and hold the Push to Talk (PTT) key
(). Listen for the OK to Talk tone. The message
Connected to will appear on the display. Speak
while pressing the Push to Talk (PTT) key (). If
the wireless number you entered is included in your
PTT Contact List, the contact name will replace the
wireless number entered on the display when the call
is initiated.
3. Release the Push to Talk (PTT) key ( ) when
nished speaking. This allows the called party to
reply.
4. Press the End/Power key () to end the call.
35
THE BASICS
The Basics
Making a PTT call from keypad (Alert)
1. Enter the 10-digit wireless number of the Verizon
Wireless PTT subscriber you wish to alert.
2. Press the Left Soft key ( ) Alert.
3. Press and release the Push to Talk (PTT) key
() to alert the individual. The PTT Outgoing
Alert tone sounds, and Alerting appears on the
display. If the wireless number you entered is
included in your PTT Contact List, the contact name
will replace the wireless number entered on the
display when the alert is initiated.
4. If the called party answers the alert, Listening
appears on the display and you will hear the called
party speaking. If the called party chooses to ignore
the alert, or if the phone is unavailable to accept
a PTT call, an Unavailable message will appear on
your display.
5. When the called party is nished speaking, you will
hear the Floor Available tone and the Connected
screen will appear on your display.
6. Press and hold the Push to Talk (PTT) key ( ) to
talk.
7. Press and hold the Push to Talk (PTT) key ( ) to
talk.
8. Release the Push to Talk (PTT) key ( ) when
nished speaking. This allows the called party to
reply.
9. Press the End/Power key () to end the call.
Making a PTT call from keypad (Barge)
1. Enter the 10-digit wireless number of the Verizon
Wireless PTT subscriber you wish to contact.
2. Press and hold the Push to Talk (PTT) key
(). Listen for the OK to Talk tone. The message
Connected to will appear on the display. Speak
while pressing the Push to Talk (PTT) key (). If
the wireless number you entered is included in your
PTT Contact List, the contact name will replace the
wireless number entered on the display when the call
is initiated.
3. Release the Push to Talk (PTT) key ( ) when
nished speaking. This allows the called party to
reply.
4. Press the End/Power key () to end the call.
36
THE BASICS
The Basics
7. Release the Push to Talk (PTT) key ( ) to listen.
8. Press the End/Power key () to end the call.
Incoming PTT call (Barge)
1. When your phone receives a Barge call, the Barge
tone plays. You then hear the calling party speaking
through the speakerphone. The calling party’s
wireless number will appear on your display. If the
calling party’s number is saved in your PTT Contact
List the contact name will replace the wireless
number on the display.
2. Press and hold the Push to Talk (PTT) key ( ) to
talk.
3. Release the Push to Talk (PTT) key ( ) to let
another party talk.
4. Press the End/Power key () to end the call.
Incoming PTT call (Alert)
1. When your phone receives an alert, the PTT Alert
tone plays. The message Incoming Alert is displayed
with the phone number or contact name of the
calling party. The PTT Alert tone repeats every
5 seconds until it is answered or ignored, or until
20 seconds have passed.
2. Answer or ignore the alert. To answer the alert, press
and hold the Push to Talk (PTT) key () and begin
talking. To ignore the alert, press the Right Soft key
() Alert [Ignore].
3. Release the Push to Talk (PTT) key ( ) to let
another party talk.
4. Press the End/Power key () to end the call.
NOTE: When someone else sends you a PTT Alert, the Incoming Call screen appears. You
have the choice to press Left Soft Key ( ) [Answer] or Right Soft Key ( ) [Ignore].
If you do not answer within 20 seconds, the PTT call is automatically disconnected.
37
THE BASICS
The Basics
7. Release the Push to Talk (PTT) key ( ) to listen.
8. Press the End/Power key () to end the call.
Incoming PTT call (Barge)
1. When your phone receives a Barge call, the Barge
tone plays. You then hear the calling party speaking
through the speakerphone. The calling party’s
wireless number will appear on your display. If the
calling party’s number is saved in your PTT Contact
List the contact name will replace the wireless
number on the display.
2. Press and hold the Push to Talk (PTT) key ( ) to
talk.
3. Release the Push to Talk (PTT) key ( ) to let
another party talk.
4. Press the End/Power key () to end the call.
Incoming PTT call (Alert)
1. When your phone receives an alert, the PTT Alert
tone plays. The message Incoming Alert is displayed
with the phone number or contact name of the
calling party. The PTT Alert tone repeats every
5 seconds until it is answered or ignored, or until
20 seconds have passed.
2. Answer or ignore the alert. To answer the alert, press
and hold the Push to Talk (PTT) key () and begin
talking. To ignore the alert, press the Right Soft key
() Alert [Ignore].
3. Release the Push to Talk (PTT) key ( ) to let
another party talk.
4. Press the End/Power key () to end the call.
NOTE: When someone else sends you a PTT Alert, the Incoming Call screen appears. You
have the choice to press Left Soft Key ( ) [Answer] or Right Soft Key ( ) [Ignore].
If you do not answer within 20 seconds, the PTT call is automatically disconnected.
38
THE BASICS
The Basics Assistance
•MayWeHelpYou?
•TheMyVerizonAdvantage
•LossorTheft
•Toll-FreeCallsand
Emergency Services
•FraudPrevention
•AssistiveCommunication
Devices
PTT On/O
You can enable the PTT feature on your phone so that
you will be able to receive or send PTT calls or alerts.
1. Press for MENU g
wxyz
9
for Settings & Tools ( )
g
7
pqrs
for Call Settings g
8
tuv
for PTT Mode.
2. Press the Directional key ( ) up or down to select
On/O, then press .
Push to Talk: Push to Talk calls may only be made with other Verizon Wireless Push
to Talk subscribers and only from the National Enhanced Services Rate and Coverage Area.
The Push to Talk feature can be added to calling plans with a monthly access fee of $34.99
or higher (or to Family SharePlan secondary lines). For optimal Push to Talk performance,
all callers on a Push to Talk session must have an EV-DO Rev. A-capable device and be
receiving EV-DO service. A Push to Talk call is terminated by pressing or will automatically
time out after ten (10) seconds of inactivity. While you are on a Push to Talk call, voice calls
received will go directly to Voice Mail. When you are on a voice call, you cannot receive
a Push to Talk call. You cannot prevent others who have your wireless phone number
from entering you into their Push to Talk contact list. Only one person can speak at a time
during Push to Talk calls. When using your phone keypad to make a Push to Talk call, you
must enter the ten-digit phone number of the called party. Presence information may not
be available for all Push to Talk contacts. The timeliness of presence information may be
impacted by the network registration status of a Push to Talk contact. Your Push to Talk
service cannot be used for any applications that tether your phone to computers or other
devices for any purpose. If you add the Push to Talk feature, coverage for your data services
will be limited to the National Enhanced Services Rate and Coverage Area.
ASSISTANCE
39
The Basics Assistance
•MayWeHelpYou?
•TheMyVerizonAdvantage
•LossorTheft
•Toll-FreeCallsand
Emergency Services
•FraudPrevention
•AssistiveCommunication
Devices
PTT On/O
You can enable the PTT feature on your phone so that
you will be able to receive or send PTT calls or alerts.
1. Press for MENU g
wxyz
9
for Settings & Tools ( )
g
7
pqrs
for Call Settings g
8
tuv
for PTT Mode.
2. Press the Directional key ( ) up or down to select
On/O, then press .
Push to Talk: Push to Talk calls may only be made with other Verizon Wireless Push
to Talk subscribers and only from the National Enhanced Services Rate and Coverage Area.
The Push to Talk feature can be added to calling plans with a monthly access fee of $34.99
or higher (or to Family SharePlan secondary lines). For optimal Push to Talk performance,
all callers on a Push to Talk session must have an EV-DO Rev. A-capable device and be
receiving EV-DO service. A Push to Talk call is terminated by pressing or will automatically
time out after ten (10) seconds of inactivity. While you are on a Push to Talk call, voice calls
received will go directly to Voice Mail. When you are on a voice call, you cannot receive
a Push to Talk call. You cannot prevent others who have your wireless phone number
from entering you into their Push to Talk contact list. Only one person can speak at a time
during Push to Talk calls. When using your phone keypad to make a Push to Talk call, you
must enter the ten-digit phone number of the called party. Presence information may not
be available for all Push to Talk contacts. The timeliness of presence information may be
impacted by the network registration status of a Push to Talk contact. Your Push to Talk
service cannot be used for any applications that tether your phone to computers or other
devices for any purpose. If you add the Push to Talk feature, coverage for your data services
will be limited to the National Enhanced Services Rate and Coverage Area.
40
ASSISTANCE
Assistance
May We Help You?
Helpful web sites and information
verizonwireless.com
Main web site
verizonwireless.com/welcome
Welcome page includes:
• Informationonyourwirelessdevice,coverage,
Calling Plan, billing and payment information
• FAQs,interactivedemosforyourwirelessdevice
and how to read your bill
• MyVerizonregistrationforonlineaccount
management
verizonwireless.com/myverizon
My Verizon can be used to:
• Checkyourbalanceandminutesormakepayments
• Addorremovefeatures
• Resetvoicemailpasswordsandmore
verizonwireless.com/data
• Demosandtutorialsonproductsandservices
• Onlinetechnicalsupportforproductsandservices
The My Verizon Advantage
Get these added benets for registering for My Verizon:
• View your New Every Two® Meter.
Sign in to My Verizon and click on My Services/
My Phone to check your upgrade status and see if
you are eligible for the New Every Two discount.
• You’ll receive free Backup AssistantSM so you
never have to worry about losing your wireless
device contact list.
As a My Verizon member, Backup Assistant will let
you automatically retain a copy of your saved wireless
device numbers to a secure web site, so they’re always
available if you lose or upgrade your wireless device.
• You can get a new wireless device every year with
Annual Upgrade.
Sign up for a 2-year agreement on a Calling Plan of
at least $49.99 and you can purchase a new wireless
41
ASSISTANCE
Assistance
May We Help You?
Helpful web sites and information
verizonwireless.com
Main web site
verizonwireless.com/welcome
Welcome page includes:
• Informationonyourwirelessdevice,coverage,
Calling Plan, billing and payment information
• FAQs,interactivedemosforyourwirelessdevice
and how to read your bill
• MyVerizonregistrationforonlineaccount
management
verizonwireless.com/myverizon
My Verizon can be used to:
• Checkyourbalanceandminutesormakepayments
• Addorremovefeatures
• Resetvoicemailpasswordsandmore
verizonwireless.com/data
• Demosandtutorialsonproductsandservices
• Onlinetechnicalsupportforproductsandservices
The My Verizon Advantage
Get these added benets for registering for My Verizon:
• View your New Every Two® Meter.
Sign in to My Verizon and click on My Services/
My Phone to check your upgrade status and see if
you are eligible for the New Every Two discount.
• You’ll receive free Backup AssistantSM so you
never have to worry about losing your wireless
device contact list.
As a My Verizon member, Backup Assistant will let
you automatically retain a copy of your saved wireless
device numbers to a secure web site, so they’re always
available if you lose or upgrade your wireless device.
• You can get a new wireless device every year with
Annual Upgrade.
Sign up for a 2-year agreement on a Calling Plan of
at least $49.99 and you can purchase a new wireless
42
ASSISTANCE
Assistance
device at its promotional price through My Verizon
every year with a 2-year renewal (upgrade fee applies).
• If you’re using more minutes than your
Calling Plan includes, we’ll let you know with
Minute Check.
Minute Check will periodically notify you through My
Verizon if you’re exceeding your plan allowance and
let you know of other Calling Plan options that may
save you money.
See verizonwireless.com/myverizon for details. Backup AssistantSM,
Annual Upgrade and Minute Check are available for accounts with up to 10 lines
that are enrolled in My Verizon.
Customer Service assistance
Customer Service Representatives are also available at
your local Verizon Wireless Communications Store dur-
ing normal business hours. For Customer Service, call
1-800-922-0204 (toll-free in the U.S., 6 a.m.–11 p.m.).
Warranty replacements
Experiencing problems with your handset? Call us at
1-866-406-5154 from a landline phone. If we’re unable
to resolve the issue and it’s due to a manufacturing
defect within the rst year of ownership, we’ll send a
replacement device right to your door for free.
Address or account changes
It’s important that we have your most current
information so we’re able to reach you for any reason.
There are 3 ways to update your information:
• Online—Go to verizonwireless.com/contactus and
follow these instructions:
1. Select the appropriate choice from the drop-down
menu in the Send an Email section.
2. Fill out the online form.
3. Select Topic and Subtopic from the drop-
down menu.
4. Hit Send to submit email.
• U.S. Mail—Use the change-of-address form on the
back of your bill.
• Telephone—Call Customer Service at
1-800-922-0204 from any phone (toll-free in the
U.S.) or
6
mno
1
1
and from your wireless
device (airtime-free).
43
ASSISTANCE
Assistance
device at its promotional price through My Verizon
every year with a 2-year renewal (upgrade fee applies).
• If you’re using more minutes than your
Calling Plan includes, we’ll let you know with
Minute Check.
Minute Check will periodically notify you through My
Verizon if you’re exceeding your plan allowance and
let you know of other Calling Plan options that may
save you money.
See verizonwireless.com/myverizon for details. Backup AssistantSM,
Annual Upgrade and Minute Check are available for accounts with up to 10 lines
that are enrolled in My Verizon.
Customer Service assistance
Customer Service Representatives are also available at
your local Verizon Wireless Communications Store dur-
ing normal business hours. For Customer Service, call
1-800-922-0204 (toll-free in the U.S., 6 a.m.–11 p.m.).
Warranty replacements
Experiencing problems with your handset? Call us at
1-866-406-5154 from a landline phone. If we’re unable
to resolve the issue and it’s due to a manufacturing
defect within the rst year of ownership, we’ll send a
replacement device right to your door for free.
Address or account changes
It’s important that we have your most current
information so we’re able to reach you for any reason.
There are 3 ways to update your information:
• Online—Go to verizonwireless.com/contactus and
follow these instructions:
1. Select the appropriate choice from the drop-down
menu in the Send an Email section.
2. Fill out the online form.
3. Select Topic and Subtopic from the drop-
down menu.
4. Hit Send to submit email.
• U.S. Mail—Use the change-of-address form on the
back of your bill.
• Telephone—Call Customer Service at
1-800-922-0204 from any phone (toll-free in the
U.S.) or
6
mno
1
1
and from your wireless
device (airtime-free).
44
ASSISTANCE
Assistance
Billing options
Your service comes with a streamlined bill that you’ll
receive each month at no additional cost. Your bill
includes all applicable charges, but will not contain
any call details (e.g., date, time, and wireless device
number called).
Detailed billing
Call details are available for free online at
verizonwireless.com under My Verizon. A monthly
fee applies to receive call details on your paper bill.
Going paperless
You have the option of eliminating your paper bill
and receiving bill notication via email. To eliminate
your paper statement, or to make manual or
automatic bill payments, register for My Verizon at
verizonwireless.com/myverizon and then select the
quick link under the Billing tab for Go Paperless.
Paying your bill
Verizon Wireless gives you several convenient options
to pay and manage your monthly bill. Some of those
options are:
• At verizonwireless.com/myverizon—Make one-
time or recurring payments using your debit card,
credit card, ATM card, electronic check/ACH or enroll
in our Auto Pay Program.
• With the Auto Pay Program—Allows you to
choose to have automatic payment deductions taken
from your bank account. To enroll, you can ll out
the back of your remit tance slip and mail it in, call
1-866-868-3882, or log on to verizonwireless.com/
myverizon.
• By calling from your wireless device—Press
#
7
pqrs
6
mno
8
tuv
and and follow the prompts to
enter your payment information.
• Using My Verizon from your wireless device—
Make a one-time payment by credit card, debit
card, and/or electronic check directly from your
wireless device as long as your wireless device is
Mobile Web–capable.* To make a payment, simply
45
ASSISTANCE
Assistance
Billing options
Your service comes with a streamlined bill that you’ll
receive each month at no additional cost. Your bill
includes all applicable charges, but will not contain
any call details (e.g., date, time, and wireless device
number called).
Detailed billing
Call details are available for free online at
verizonwireless.com under My Verizon. A monthly
fee applies to receive call details on your paper bill.
Going paperless
You have the option of eliminating your paper bill
and receiving bill notication via email. To eliminate
your paper statement, or to make manual or
automatic bill payments, register for My Verizon at
verizonwireless.com/myverizon and then select the
quick link under the Billing tab for Go Paperless.
Paying your bill
Verizon Wireless gives you several convenient options
to pay and manage your monthly bill. Some of those
options are:
• At verizonwireless.com/myverizon—Make one-
time or recurring payments using your debit card,
credit card, ATM card, electronic check/ACH or enroll
in our Auto Pay Program.
• With the Auto Pay Program—Allows you to
choose to have automatic payment deductions taken
from your bank account. To enroll, you can ll out
the back of your remit tance slip and mail it in, call
1-866-868-3882, or log on to verizonwireless.com/
myverizon.
• By calling from your wireless device—Press
#
7
pqrs
6
mno
8
tuv
and and follow the prompts to
enter your payment information.
• Using My Verizon from your wireless device—
Make a one-time payment by credit card, debit
card, and/or electronic check directly from your
wireless device as long as your wireless device is
Mobile Web–capable.* To make a payment, simply
46
ASSISTANCE
Assistance
launch your web browser, then select My Verizon.
If you don’t subscribe to Mobile Web, you will see an
option to view My Verizon for free once you launch
the browser.
• Home banking—Verizon Wireless and CheckFree®
have teamed together to give you the option to
pay your wireless bill online at your choice of more
than 1,700 nancial services locations across the
Internet. You will be able to schedule payments using
a designated bank account and arrange for monthly
bill payments via your preferred home-banking
service provider.
• Check payment via mail—Allows you to mail
in a personal or business check, along with the
remittance slip and envelope provided with your
billing statement.
• In person—Payments can be made at your local
Verizon Wireless Communications Store using our Bill
Payment Kiosks.
*See Wireless Device User Guide for details
Loss or Theft
If your wireless device is lost or stolen, please contact
Customer Service at 1-800-922-0204 to suspend your
service. If your wireless device is malfunctioning, please
bring it to a Verizon Wireless Communications Store.
Toll-Free Calls and Emergency Services
Calls to 800, 855, 866, 877 and 888 numbers are toll-free,
but airtime charges do apply. Calls to Verizon Wireless
Customer Service and emergency calls (911) are toll- and
airtime-free.
Fraud Prevention
Verizon Wireless wants to protect your privacy and
works hard to prevent unauthorized phone usage or
fraud. Wireless device numbers and calls are capable
of being intercepted by someone with specialized
equipment. We use antifraud technology to make
fraudulent calling very dicult, parti cularly on
digital calls.
• Reportalostorstolenwirelessdevicetothepolice
and Verizon Wireless immediately.
47
ASSISTANCE
Assistance
launch your web browser, then select My Verizon.
If you don’t subscribe to Mobile Web, you will see an
option to view My Verizon for free once you launch
the browser.
• Home banking—Verizon Wireless and CheckFree®
have teamed together to give you the option to
pay your wireless bill online at your choice of more
than 1,700 nancial services locations across the
Internet. You will be able to schedule payments using
a designated bank account and arrange for monthly
bill payments via your preferred home-banking
service provider.
• Check payment via mail—Allows you to mail
in a personal or business check, along with the
remittance slip and envelope provided with your
billing statement.
• In person—Payments can be made at your local
Verizon Wireless Communications Store using our Bill
Payment Kiosks.
*See Wireless Device User Guide for details
Loss or Theft
If your wireless device is lost or stolen, please contact
Customer Service at 1-800-922-0204 to suspend your
service. If your wireless device is malfunctioning, please
bring it to a Verizon Wireless Communications Store.
Toll-Free Calls and Emergency Services
Calls to 800, 855, 866, 877 and 888 numbers are toll-free,
but airtime charges do apply. Calls to Verizon Wireless
Customer Service and emergency calls (911) are toll- and
airtime-free.
Fraud Prevention
Verizon Wireless wants to protect your privacy and
works hard to prevent unauthorized phone usage or
fraud. Wireless device numbers and calls are capable
of being intercepted by someone with specialized
equipment. We use antifraud technology to make
fraudulent calling very dicult, parti cularly on
digital calls.
• Reportalostorstolenwirelessdevicetothepolice
and Verizon Wireless immediately.
48
ASSISTANCE
Assistance
• Neverleaveyourwirelessdeviceunattended,
especially in your oce or car.
• Whennotinuse,lockthewirelessdeviceusingyour
lock code.
• Reviewyourbillandreportanysuspiciouscalling
activity. If we conclude that the calls are fraudulent,
you will not be held responsible for the charges.
• Recordyourwirelessdevice’selectronicserial
number in the back of this guide and keep it safe.
• HaveyourwirelessdeviceservicedonlyataVerizon
Wireless Communications Store or by an authorized
agent, retailer, manufacturer’s service center or other
repair center.
Assistive Communication Devices
TTY (Text Telephony) and TDD (Telecommunications
Device for the Deaf) allow individuals who are deaf, hard
of hearing, or have speech or language disabilities to
communicate by telephone.
When a user types his or her conversation on a TTY
keyboard, it is transmitted as tones through the
telephone. Tones are received by the other person’s
TTY, translated into text and displayed on the screen.
In order to use the TTY network, you must have a
TTY-compatible phone and be in the TTY mode to
place or receive calls. Note that most digital wireless
devices are TTY-compatible.
49
ASSISTANCE
Assistance
• Neverleaveyourwirelessdeviceunattended,
especially in your oce or car.
• Whennotinuse,lockthewirelessdeviceusingyour
lock code.
• Reviewyourbillandreportanysuspiciouscalling
activity. If we conclude that the calls are fraudulent,
you will not be held responsible for the charges.
• Recordyourwirelessdevice’selectronicserial
number in the back of this guide and keep it safe.
• HaveyourwirelessdeviceservicedonlyataVerizon
Wireless Communications Store or by an authorized
agent, retailer, manufacturer’s service center or other
repair center.
Assistive Communication Devices
TTY (Text Telephony) and TDD (Telecommunications
Device for the Deaf) allow individuals who are deaf, hard
of hearing, or have speech or language disabilities to
communicate by telephone.
When a user types his or her conversation on a TTY
keyboard, it is transmitted as tones through the
telephone. Tones are received by the other person’s
TTY, translated into text and displayed on the screen.
In order to use the TTY network, you must have a
TTY-compatible phone and be in the TTY mode to
place or receive calls. Note that most digital wireless
devices are TTY-compatible.
MOBILE ENTERTAINMENT
50
Mobile Entertainment
•TextMessaging
•PictureMessaging
•VideoMessaging
•MobileWeb
•VZ NavigatorSM
•Chaperone®
•MediaCenter
•VCAST
•MusicwithRhapsody®
(Subscription, Wireless & PC
Downloads)
Text Messaging
Sending a new text message to a wireless device
1. From the home screen, press the Left Soft key
() for Message.
2. P r e s s
1
for New Message g
1
for TXT
Message.
3. Enter the phone number or email address of the
recipient in the To: field using the keypad.
4. Press the Directional key ( ) down to highlight
the Tex t: field and enter your message.
5. P r e s s to SEND.
Text Messages are charged in accordance with your Messaging Plan.
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MOBILE ENTERTAINMENT
Mobile Entertainment
•TextMessaging
•PictureMessaging
•VideoMessaging
•MobileWeb
•VZ NavigatorSM
•Chaperone®
•MediaCenter
•VCAST
•MusicwithRhapsody®
(Subscription, Wireless & PC
Downloads)
Text Messaging
Sending a new text message to a wireless device
1. From the home screen, press the Left Soft key
() for Message.
2. P r e s s
1
for New Message g
1
for TXT
Message.
3. Enter the phone number or email address of the
recipient in the To: field using the keypad.
4. Press the Directional key ( ) down to highlight
the Tex t: field and enter your message.
5. P r e s s to SEND.
Text Messages are charged in accordance with your Messaging Plan.
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MOBILE ENTERTAINMENT
Mobile Entertainment
Sending a new text message to a landline number
Follow these steps, and the recipient will hear your text
message as a voice recording:
1. From the home screen, press the Left Soft key
() for Message.
2. P r e s s
1
for New Message g
1
for TXT
Message.
3. Enter the landline number and press .
4. Type out the message.
5. P r e s s to SEND.
6. You will soon receive an Opt-in message. View Now
is highlighted, press to view.
7. P r e s s to reply. Press
1
for TXT Message.
8. Type Y for yes or N for no and press the Send key
().
NOTE: Only one opt-in is required for each landline number.
Email
Check your MSN® Hotmail® and America Online®
accounts right from your wireless device.
IM
Instant Message from your wireless device. Choose
from AOL® Instant Messenger™ Service, MSN®
Messenger Service, and Yahoo!® Messenger.
Messaging rates apply. Not available in all areas. See Consumer Brochure for details.
Picture Messaging*
Take pictures that you can send to any Verizon Wireless
number or virtually any email address, or to subscribers
on other carriers.
Snap a photo and send as a picture message
1. From the home screen, press the Camera/
Camcorder key ( ) to launch the camera.
2. A i m the camera lens at the desired object and press
to take the picture.
3. P r e s s to SEND.
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MOBILE ENTERTAINMENT
Mobile Entertainment
Sending a new text message to a landline number
Follow these steps, and the recipient will hear your text
message as a voice recording:
1. From the home screen, press the Left Soft key
() for Message.
2. P r e s s
1
for New Message g
1
for TXT
Message.
3. Enter the landline number and press .
4. Type out the message.
5. P r e s s to SEND.
6. You will soon receive an Opt-in message. View Now
is highlighted, press to view.
7. P r e s s to reply. Press
1
for TXT Message.
8. Type Y for yes or N for no and press the Send key
().
NOTE: Only one opt-in is required for each landline number.
Email
Check your MSN® Hotmail® and America Online®
accounts right from your wireless device.
IM
Instant Message from your wireless device. Choose
from AOL® Instant Messenger™ Service, MSN®
Messenger Service, and Yahoo!® Messenger.
Messaging rates apply. Not available in all areas. See Consumer Brochure for details.
Picture Messaging*
Take pictures that you can send to any Verizon Wireless
number or virtually any email address, or to subscribers
on other carriers.
Snap a photo and send as a picture message
1. From the home screen, press the Camera/
Camcorder key ( ) to launch the camera.
2. A i m the camera lens at the desired object and press
to take the picture.
3. P r e s s to SEND.
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MOBILE ENTERTAINMENT
Mobile Entertainment
4. Enter the phone number or email address of the
recipient in the To: field using the keypad and press
.
5. Enter the message and press to SEND.
* Not available everywhere. Picture Messaging charges apply per your Calling Plan.
Monthly plans are available. Higher rates apply for International Picture Messaging
(when available). See product brochure for coverage information and complete terms and
conditions. Compatible device required.
Store a picture on your wireless device
1. From the home screen, press the Camera/
Camcorder key ( ) to launch the camera.
2. Aim the camera lens at the desired object and press
to take the picture.
3. Press the Left Soft key ( ) to Save the picture.
Create picture Caller IDs
1. From the home screen, press the Right Soft key
() for Contacts.
2. Highlight the desired contact and press the Left Soft
key ( ) for Edit.
3. Press the Directional key ( ) down to highlight
the Picture field and press the Left Soft key ( ) for
Set.
4. Highlight the desired image and press to select.
5. P r e s s to Save changes to Contact info.
Send a picture message using a picture stored in the
wireless device’s gallery
1. From the home screen, press for MENU g
Media Center () is highlighted, press .
2. P r e s s
2
abc
for Picture & Video g
3
def
for My
Pictures.
3. Highlight the desired image and press the Right Soft
key ( ) for Options.
4. P r e s s
1
to SEND.
5. P r e s s
1
for Picture Message.
6. Enter the phone number or email address of the
recipient in the To: field using the keypad and press
.
TIP: As you create and send Picture Messages, add PIX Place and/or Online Album as one of
your recipients and this will send and store that picture on PIX Place at picture.vzw.com.
Remember, you can send to up to 10 recipients in one message for a single message charge.
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MOBILE ENTERTAINMENT
Mobile Entertainment
4. Enter the phone number or email address of the
recipient in the To: field using the keypad and press
.
5. Enter the message and press to SEND.
* Not available everywhere. Picture Messaging charges apply per your Calling Plan.
Monthly plans are available. Higher rates apply for International Picture Messaging
(when available). See product brochure for coverage information and complete terms and
conditions. Compatible device required.
Store a picture on your wireless device
1. From the home screen, press the Camera/
Camcorder key ( ) to launch the camera.
2. Aim the camera lens at the desired object and press
to take the picture.
3. Press the Left Soft key ( ) to Save the picture.
Create picture Caller IDs
1. From the home screen, press the Right Soft key
() for Contacts.
2. Highlight the desired contact and press the Left Soft
key ( ) for Edit.
3. Press the Directional key ( ) down to highlight
the Picture field and press the Left Soft key ( ) for
Set.
4. Highlight the desired image and press to select.
5. P r e s s to Save changes to Contact info.
Send a picture message using a picture stored in the
wireless device’s gallery
1. From the home screen, press for MENU g
Media Center () is highlighted, press .
2. P r e s s
2
abc
for Picture & Video g
3
def
for My
Pictures.
3. Highlight the desired image and press the Right Soft
key ( ) for Options.
4. P r e s s
1
to SEND.
5. P r e s s
1
for Picture Message.
6. Enter the phone number or email address of the
recipient in the To: field using the keypad and press
.
TIP: As you create and send Picture Messages, add PIX Place and/or Online Album as one of
your recipients and this will send and store that picture on PIX Place at picture.vzw.com.
Remember, you can send to up to 10 recipients in one message for a single message charge.
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MOBILE ENTERTAINMENT
Mobile Entertainment
Video Messaging*
Record and send videos to virtually any wireless number
or email address.
Record and send a video message
1. From the home screen, press and hold the Camera/
Camcorder key ( ) to launch the camcorder.
2. Aim the camcorder lens on the back of the phone
at the desired object and press to start record-
ing a 60-second video clip. Press again to stop
recording at any time.
3. P r e s s to SEND.
4. Enter the phone number or email address of the
recipient in the To: field using the keypad and press
.
5. Enter the message and press to SEND.
Store a video message on your wireless device
1. From the home screen, press the Left Soft key
() for Message.
2. P r e s s
2
abc
for Inbox.
3. Press the Directional key ( ) to highlight the
message that you wish to view.
4. P r e s s to view contents of the highlighted
message.
5. While viewing a message, press the Right Soft key
() for Options to display the options listed.
Highlight Save Video and press to save the
video.
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MOBILE ENTERTAINMENT
Mobile Entertainment
Video Messaging*
Record and send videos to virtually any wireless number
or email address.
Record and send a video message
1. From the home screen, press and hold the Camera/
Camcorder key ( ) to launch the camcorder.
2. Aim the camcorder lens on the back of the phone
at the desired object and press to start record-
ing a 60-second video clip. Press again to stop
recording at any time.
3. P r e s s to SEND.
4. Enter the phone number or email address of the
recipient in the To: field using the keypad and press
.
5. Enter the message and press to SEND.
Store a video message on your wireless device
1. From the home screen, press the Left Soft key
() for Message.
2. P r e s s
2
abc
for Inbox.
3. Press the Directional key ( ) to highlight the
message that you wish to view.
4. P r e s s to view contents of the highlighted
message.
5. While viewing a message, press the Right Soft key
() for Options to display the options listed.
Highlight Save Video and press to save the
video.
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MOBILE ENTERTAINMENT
Mobile Entertainment
Send a video message using a video stored in the
wireless device’s gallery
1. From the home screen, press for MENUg
Media Center ( ) is highlighted, press .
2. P r e s s
2
abc
for Picture & Video g
4ghi
for My Videos.
3. Select the desired video and press the Right Soft key
() for Options.
4. P r e s s
1
to Send.
5. P r e s s
1
for Video Message.
6. Enter the phone number or email address of the
recipient in the To: field using the keypad and press
.
7. Populate additional fields as needed and press
to SEND.
* Not available everywhere. Picture and Video Messaging charges apply per your Calling
Plan. Monthly plans are available. Higher rates apply for International Video Messaging
(when available). See product brochure for coverage information and complete terms and
conditions. Compatible device required.
Delete a picture or video message
1. From the home screen, press the Left Soft key
() for Message.
2. P r e s s
2
abc
for Inbox.
3. Press the Directional key ( ) to highlight the
message that you wish to delete.
4. Press the Left Soft key ( ) Erase.
5. P r e s s for Yes to confirm.
Store pictures and videos to your online galleries
from your PC
From a PC, open your browser and enter the address
picture.vzw.com to access PIX Place®. If you
currently have a Vtext account, there is no need to
register for PIX Place; just log in using your wireless
number and password and an account will be set
up automatically. At PIX Place, you can do any of the
following from your PC:
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MOBILE ENTERTAINMENT
Mobile Entertainment
Send a video message using a video stored in the
wireless device’s gallery
1. From the home screen, press for MENUg
Media Center ( ) is highlighted, press .
2. P r e s s
2
abc
for Picture & Video g
4ghi
for My Videos.
3. Select the desired video and press the Right Soft key
() for Options.
4. P r e s s
1
to Send.
5. P r e s s
1
for Video Message.
6. Enter the phone number or email address of the
recipient in the To: field using the keypad and press
.
7. Populate additional fields as needed and press
to SEND.
* Not available everywhere. Picture and Video Messaging charges apply per your Calling
Plan. Monthly plans are available. Higher rates apply for International Video Messaging
(when available). See product brochure for coverage information and complete terms and
conditions. Compatible device required.
Delete a picture or video message
1. From the home screen, press the Left Soft key
() for Message.
2. P r e s s
2
abc
for Inbox.
3. Press the Directional key ( ) to highlight the
message that you wish to delete.
4. Press the Left Soft key ( ) Erase.
5. P r e s s for Yes to confirm.
Store pictures and videos to your online galleries
from your PC
From a PC, open your browser and enter the address
picture.vzw.com to access PIX Place®. If you
currently have a Vtext account, there is no need to
register for PIX Place; just log in using your wireless
number and password and an account will be set
up automatically. At PIX Place, you can do any of the
following from your PC:
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MOBILE ENTERTAINMENT
Mobile Entertainment
Register for a FREE Online Album account using
My Verizon registration
1. Go to the Sign In section and click the Register link.
2. Enter your mobile number without spaces or dashes
and click the Continue button.
3. Enter your desired user name, valid email address
and address details. Click the check box if you would
like to receive Verizon Wireless email promotions.
Read the Terms and Conditions and click the I accept
the Terms and Conditions check box and click the
Continue button. A temporary password will be sent
as a free text message to your phone.
4. Enter your temporary password and desired new
password in the appropriate elds. Select a security
question and type in the answer in the appropriate
eld and click the Continue button. You will receive
a free text message and email conrming your new
account has been created.
Upload pictures and videos to Online Album from
your PC
1. Click on the Upload Media tab.
2. Click on the Browse for Media link. A pop-up
window will open with a view of your PC’s folders.
In the window, navigate to the folder on your PC
that has your media.
3. Click, hold and drag up to 5 les from the window to
upload them to the web page.
4. Click on the Upload button. The les will be
uploaded to your PIX Place galleries.
Compose and send a message from your online album
1. Click on the Send a Message tab, and under the
section called Media Items You Want, click on the
gray arrows found under Look Inside and View
to see the galleries available.
2. The gallery contains media with dierent topics.
Just click on the gray arrow to see subfolders.
61
MOBILE ENTERTAINMENT
Mobile Entertainment
Register for a FREE Online Album account using
My Verizon registration
1. Go to the Sign In section and click the Register link.
2. Enter your mobile number without spaces or dashes
and click the Continue button.
3. Enter your desired user name, valid email address
and address details. Click the check box if you would
like to receive Verizon Wireless email promotions.
Read the Terms and Conditions and click the I accept
the Terms and Conditions check box and click the
Continue button. A temporary password will be sent
as a free text message to your phone.
4. Enter your temporary password and desired new
password in the appropriate elds. Select a security
question and type in the answer in the appropriate
eld and click the Continue button. You will receive
a free text message and email conrming your new
account has been created.
Upload pictures and videos to Online Album from
your PC
1. Click on the Upload Media tab.
2. Click on the Browse for Media link. A pop-up
window will open with a view of your PC’s folders.
In the window, navigate to the folder on your PC
that has your media.
3. Click, hold and drag up to 5 les from the window to
upload them to the web page.
4. Click on the Upload button. The les will be
uploaded to your PIX Place galleries.
Compose and send a message from your online album
1. Click on the Send a Message tab, and under the
section called Media Items You Want, click on the
gray arrows found under Look Inside and View
to see the galleries available.
2. The gallery contains media with dierent topics.
Just click on the gray arrow to see subfolders.
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MOBILE ENTERTAINMENT
Mobile Entertainment
3. Click and drag the desired media from the middle
pane and drop it into the right slide pane. The slide
will expand with the selected media. Now you can
add text and/or drag and drop sound into the slide.
Repeat steps 3 and 4 for up to 9 slides per message.
4. Click the Preview & Send button at the bottom right
corner. The left and center panes will be replaced
with the Preview & Send pane. The slideshow
message will play as it appears when the recipients
receive it on their wireless devices.
5. Enter a Verizon Wireless number with no spaces, or
enter valid email addresses, separated by commas.
6. Click the Send button.
NOTE: Video media can only be sent as a one-slide message and only text can be added
to a Video Message.
Share a gallery with others
1. Navigate to the gallery you wish to share with others.
2. Roll your cursor over the gallery you wish to share.
3. Click on the Share Album menu item.
4. Enter up to 10 email addresses of the people you’d
like to view this gallery.
5. Click the Share Album button.
NOTE: The shared gallery is only accessible from a PC and can only be viewed by the
recipient(s) you designate.
Apply fun eects
1. Go to the gallery containing the picture you’d like to
change and click on it.
2. Once the picture is in an expanded view, click on the
Fun Eects link.
3. Click on the eect(s) of your choice. You can remove
the eect(s) at any time.
4. When you’re satised with the enhanced picture,
click on the Done button.
Mobile Web
Find the news you want or let it come to you. Now,
a few seconds is all it takes to get up-to-the-minute
information.
Alerts
Need scores? Need weather? Get that and more with
Text Alerts. Go to vtext.com to sign up. And for more
information, go to verizonwireless.com/getitnow.
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MOBILE ENTERTAINMENT
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3. Click and drag the desired media from the middle
pane and drop it into the right slide pane. The slide
will expand with the selected media. Now you can
add text and/or drag and drop sound into the slide.
Repeat steps 3 and 4 for up to 9 slides per message.
4. Click the Preview & Send button at the bottom right
corner. The left and center panes will be replaced
with the Preview & Send pane. The slideshow
message will play as it appears when the recipients
receive it on their wireless devices.
5. Enter a Verizon Wireless number with no spaces, or
enter valid email addresses, separated by commas.
6. Click the Send button.
NOTE: Video media can only be sent as a one-slide message and only text can be added
to a Video Message.
Share a gallery with others
1. Navigate to the gallery you wish to share with others.
2. Roll your cursor over the gallery you wish to share.
3. Click on the Share Album menu item.
4. Enter up to 10 email addresses of the people you’d
like to view this gallery.
5. Click the Share Album button.
NOTE: The shared gallery is only accessible from a PC and can only be viewed by the
recipient(s) you designate.
Apply fun eects
1. Go to the gallery containing the picture you’d like to
change and click on it.
2. Once the picture is in an expanded view, click on the
Fun Eects link.
3. Click on the eect(s) of your choice. You can remove
the eect(s) at any time.
4. When you’re satised with the enhanced picture,
click on the Done button.
Mobile Web
Find the news you want or let it come to you. Now,
a few seconds is all it takes to get up-to-the-minute
information.
Alerts
Need scores? Need weather? Get that and more with
Text Alerts. Go to vtext.com to sign up. And for more
information, go to verizonwireless.com/getitnow.
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Dashboard with Mobile Web
Dashboard is an easy-to-use application that acts
as the primary platform for discovering, buying and
personalizing multimedia content and services on your
device. It provides access to personalized channels like
V CAST Music & Video, Mobile Web, ringtones, games
and more!
Launching Dashboard
1. From the home screen, press the Directional key
() up to launch the Mobile Web with Dashboard.
2. Press the Directional key ( ) up or down to
highlight Get Channel and press .
3. P r e s s to return to the previous menu.
Ending a Dashboard session
1. Press the End/Power key ( ) to close Mobile Web
with Dashboard.
Web
Get everything you need to know while you’re on
the go—the entire Internet is at your ngertips with
Mobile Web. Or access your account information
with My Account.
Microbrowser does not provide full web browsing. Service not available in all areas.
Launch Mobile Web
1. From the home screen, press the Directional key
() up to launch Mobile Web with Dashboard.
2. Press the Directional key ( ) up or down to
highlight Mobile Web and press .
3. Press the CLR key ( ) to return to the previous
menu.
Access Verizon Wireless account information online
1. Press the Directional key ( ) left to launch My
Verizon. You can view your balance, usage, your
plan, change your Voice Mail password, and more.
End a Mobile Web session
1. Press the End/Power key ( ) to close the browser.
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Dashboard with Mobile Web
Dashboard is an easy-to-use application that acts
as the primary platform for discovering, buying and
personalizing multimedia content and services on your
device. It provides access to personalized channels like
V CAST Music & Video, Mobile Web, ringtones, games
and more!
Launching Dashboard
1. From the home screen, press the Directional key
() up to launch the Mobile Web with Dashboard.
2. Press the Directional key ( ) up or down to
highlight Get Channel and press .
3. P r e s s to return to the previous menu.
Ending a Dashboard session
1. Press the End/Power key ( ) to close Mobile Web
with Dashboard.
Web
Get everything you need to know while you’re on
the go—the entire Internet is at your ngertips with
Mobile Web. Or access your account information
with My Account.
Microbrowser does not provide full web browsing. Service not available in all areas.
Launch Mobile Web
1. From the home screen, press the Directional key
() up to launch Mobile Web with Dashboard.
2. Press the Directional key ( ) up or down to
highlight Mobile Web and press .
3. Press the CLR key ( ) to return to the previous
menu.
Access Verizon Wireless account information online
1. Press the Directional key ( ) left to launch My
Verizon. You can view your balance, usage, your
plan, change your Voice Mail password, and more.
End a Mobile Web session
1. Press the End/Power key ( ) to close the browser.
66
MOBILE ENTERTAINMENT
Mobile Entertainment
VZ NavigatorSM
Now you can nd the address of a great restaurant
or the nearest ATM. Check movie times. Discover the
latest hot spots. And know exactly how to get where
you’re going. VZ Navigator puts all the advanced
features of the latest GPS devices and systems on your
wireless device—at a fraction of the price.
VZ Navigator provides:
• Heads-up,voice-prompted,turn-by-turndirections
with auto-rerouting if you miss a turn.
• Localsearchofnearly14millionpointsofinterestin
the U.S.
• Detailedcolormapsthatcanbequicklypanned
and zoomed.
With VZ Navigator, you’ll know exactly where you are,
what’s around you and how to get there.
Download, subscription, and airtime required for use; only in National Enhanced Services
Coverage Area; accuracy and completeness of information is not guaranteed; information
about location of device will be used to deliver service.
Getting started with Location-Based Services (LBS)
Verizon Wireless values your privacy. Because of this,
your wireless device is defaulted to only acquire your
location when you dial 911. To use Location-Based
Services, you must rst enable location services on your
wireless device:
1. From the home screen, press for MENU.
2. P r e s s
wxyz
9
for Settings & Tools () g
6
mno
for
Phone Settings g
6
mno
for Location.
3. Press the Directional key ( ) up to highlight
Location On.
4. P r e s s to set. Confirmation message will appear
on the screen.
NOTE: Even when your activation switch is set to Location On, your wireless device’s
location is still protected. For your privacy, you must “opt out” of all LBS applications. No
one will be able to access your location until you activate an LBS application.
67
MOBILE ENTERTAINMENT
Mobile Entertainment
VZ NavigatorSM
Now you can nd the address of a great restaurant
or the nearest ATM. Check movie times. Discover the
latest hot spots. And know exactly how to get where
you’re going. VZ Navigator puts all the advanced
features of the latest GPS devices and systems on your
wireless device—at a fraction of the price.
VZ Navigator provides:
• Heads-up,voice-prompted,turn-by-turndirections
with auto-rerouting if you miss a turn.
• Localsearchofnearly14millionpointsofinterestin
the U.S.
• Detailedcolormapsthatcanbequicklypanned
and zoomed.
With VZ Navigator, you’ll know exactly where you are,
what’s around you and how to get there.
Download, subscription, and airtime required for use; only in National Enhanced Services
Coverage Area; accuracy and completeness of information is not guaranteed; information
about location of device will be used to deliver service.
Getting started with Location-Based Services (LBS)
Verizon Wireless values your privacy. Because of this,
your wireless device is defaulted to only acquire your
location when you dial 911. To use Location-Based
Services, you must rst enable location services on your
wireless device:
1. From the home screen, press for MENU.
2. P r e s s
wxyz
9
for Settings & Tools () g
6
mno
for
Phone Settings g
6
mno
for Location.
3. Press the Directional key ( ) up to highlight
Location On.
4. P r e s s to set. Confirmation message will appear
on the screen.
NOTE: Even when your activation switch is set to Location On, your wireless device’s
location is still protected. For your privacy, you must “opt out” of all LBS applications. No
one will be able to access your location until you activate an LBS application.
68
MOBILE ENTERTAINMENT
Mobile Entertainment
Chaperone®
Locate your children by their LBS-enabled wireless
devices and get real-time updates right on your PC
or Verizon Wireless device. And as an extra service,
Chaperone with Child Zone® will even alert you
by text message when your child’s wireless device
enters or leaves any area you determine, such as a
school or playground. You’ll get the added peace of
mind of knowing that you’re never out of touch with
your family.
Subject to Customer Agreement and Family SharePlan® Calling Plan. Monthly subscription,
specific Media Center/Get It Now®/GPS–enabled wireless device, and airtime required for
use. Only available in the National Enhanced Services Coverage Area. Verizon Wireless does
not guarantee the completeness or accuracy of any information displayed or disclosed.
Chaperone® and Child Zone® are not child management tools and are not a substitute
for adult supervision. Compatible device required. See product brochure for coverage
information and complete terms and conditions.
Media Center
We are changing the name of our Get It Now service to Media Center. You will see the name
Media Center in the menu of your new phone. While we transition from Get It Now to
Media Center, you may continue to see the name Get It Now in some advertising materials
and online.
Media Center gives you customizable service right on
your wireless device that lets you get ringtones, play
games, surf the web, get up-to-the-minute information
and more. Visit verizonwireless.com/getitnow to view
all of the applications available for your wireless device.
See the Consumer Brochure or go online for more details.
Ringtones
Download ringtones. Assign a dierent ringtone to each
person in your address book.
Ringback tones
Assign friends and family preselected songs to hear
when they call you.
Games
Classics. Sports. Action. Media Center brings
you exciting games.
69
MOBILE ENTERTAINMENT
Mobile Entertainment
Chaperone®
Locate your children by their LBS-enabled wireless
devices and get real-time updates right on your PC
or Verizon Wireless device. And as an extra service,
Chaperone with Child Zone® will even alert you
by text message when your child’s wireless device
enters or leaves any area you determine, such as a
school or playground. You’ll get the added peace of
mind of knowing that you’re never out of touch with
your family.
Subject to Customer Agreement and Family SharePlan® Calling Plan. Monthly subscription,
specific Media Center/Get It Now®/GPS–enabled wireless device, and airtime required for
use. Only available in the National Enhanced Services Coverage Area. Verizon Wireless does
not guarantee the completeness or accuracy of any information displayed or disclosed.
Chaperone® and Child Zone® are not child management tools and are not a substitute
for adult supervision. Compatible device required. See product brochure for coverage
information and complete terms and conditions.
Media Center
We are changing the name of our Get It Now service to Media Center. You will see the name
Media Center in the menu of your new phone. While we transition from Get It Now to
Media Center, you may continue to see the name Get It Now in some advertising materials
and online.
Media Center gives you customizable service right on
your wireless device that lets you get ringtones, play
games, surf the web, get up-to-the-minute information
and more. Visit verizonwireless.com/getitnow to view
all of the applications available for your wireless device.
See the Consumer Brochure or go online for more details.
Ringtones
Download ringtones. Assign a dierent ringtone to each
person in your address book.
Ringback tones
Assign friends and family preselected songs to hear
when they call you.
Games
Classics. Sports. Action. Media Center brings
you exciting games.
70
MOBILE ENTERTAINMENT
Mobile Entertainment
Wallpapers
Download your favorite designs and wallpapers.
Access Media Center
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
Download an application
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
2. Select the feature you want to download (i.e.
Music & TonesgGet New Ringtones gGet New
Applications) and press .
3. P r e s s
1
to Get New Applications, follow the
prompts to download the application.
Remove an application
1. To delete a downloaded application, access the
application you want to delete, press the Right Soft
key ( ) for Options, and follow the prompts.
Applications may vary by wireless device model.
V CAST
verizonwireless.com/vcast
V CAST brings the world of entertainment to your
wireless device with high-quality streaming video,
3-D games, the latest music and much more. Visit
verizonwireless.com/vcast to view all of the
applications available for your wireless device.
V CAST Video
Get news and entertainment on your wireless device
with streaming video clips.
Browse video clips
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
2. P r e s s
2
abc
for Picture & Video g
1
for V CAST
Videos.
3. Highlight a V CAST Video catergory and press
. Scroll up or down to browse through V CAST
Video categories.
4. Use the Directional key to scroll up or down to
browse through V CAST Video content providers.
Highlight a content provider and press .
71
MOBILE ENTERTAINMENT
Mobile Entertainment
Wallpapers
Download your favorite designs and wallpapers.
Access Media Center
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
Download an application
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
2. Select the feature you want to download (i.e.
Music & TonesgGet New Ringtones gGet New
Applications) and press .
3. P r e s s
1
to Get New Applications, follow the
prompts to download the application.
Remove an application
1. To delete a downloaded application, access the
application you want to delete, press the Right Soft
key ( ) for Options, and follow the prompts.
Applications may vary by wireless device model.
V CAST
verizonwireless.com/vcast
V CAST brings the world of entertainment to your
wireless device with high-quality streaming video,
3-D games, the latest music and much more. Visit
verizonwireless.com/vcast to view all of the
applications available for your wireless device.
V CAST Video
Get news and entertainment on your wireless device
with streaming video clips.
Browse video clips
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
2. P r e s s
2
abc
for Picture & Video g
1
for V CAST
Videos.
3. Highlight a V CAST Video catergory and press
. Scroll up or down to browse through V CAST
Video categories.
4. Use the Directional key to scroll up or down to
browse through V CAST Video content providers.
Highlight a content provider and press .
72
MOBILE ENTERTAINMENT
Mobile Entertainment
Delete video clips
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
2. P r e s s
2
abc
for Picture & Video g
4
ghi
for My Videos.
3. Use the Directional key to highlight the video you
want to delete and press the Left Soft key ( ) Erase.
4. At the ERASE VIDEO FROM MY VIDEOS AND
SETTINGS? pop-up, select Yes to conrm deletion of
the video and press .
V CAST Games
Now you’re part of the action with 3-D games in the
palm of your hand.
Download video clips
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
2. P r e s s
2
abc
for Picture & Video g
1
for V CAST
Videos.
3. Use the Directional key () to highlight a desired
category and press .
4. Use the Directional key to highlight a desired content
provider and press .
5. Navigate through the desired video clips and press
to download the clip.
6. Touch the Right Soft key ( ) Options g Save Video
g touch Yes to accept charges, if applicable. The
video download begins.
7. At the Download Complete Play Video Now?
pop-up, touch Yes to view the video, or No to return
to the V Cast Videos menu.
73
MOBILE ENTERTAINMENT
Mobile Entertainment
Delete video clips
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
2. P r e s s
2
abc
for Picture & Video g
4
ghi
for My Videos.
3. Use the Directional key to highlight the video you
want to delete and press the Left Soft key ( ) Erase.
4. At the ERASE VIDEO FROM MY VIDEOS AND
SETTINGS? pop-up, select Yes to conrm deletion of
the video and press .
V CAST Games
Now you’re part of the action with 3-D games in the
palm of your hand.
Download video clips
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
2. P r e s s
2
abc
for Picture & Video g
1
for V CAST
Videos.
3. Use the Directional key () to highlight a desired
category and press .
4. Use the Directional key to highlight a desired content
provider and press .
5. Navigate through the desired video clips and press
to download the clip.
6. Touch the Right Soft key ( ) Options g Save Video
g touch Yes to accept charges, if applicable. The
video download begins.
7. At the Download Complete Play Video Now?
pop-up, touch Yes to view the video, or No to return
to the V Cast Videos menu.
74
MOBILE ENTERTAINMENT
Mobile Entertainment
Download music to your PC
Open V CAST Music with Rhapsody and log in. Don’t
have V CAST Music with Rhapsody? Download it for free
at verizonwireless.com/music.
Once logged in you can perform any one of the
following actions:
• Download a PC copy of an over-the-air (OTA)
purchased track
1. Song tracks available for download will pop up
upon login completion.
2. Check the boxes of songs you wish to download.
3. Select Download Tracks.
N O T E : For each V CAST Music with Rhapsody track you’ve downloaded to your phone,
you can download a copy to your computer at no additional charge.
• Purchase songs or albums
1. Browse the catalog and select the track or album
you wish to purchase.
2. Re-enter your password.
3. Conrm the purchase and the download will
begin shortly.
V CAST Music with Rhapsody® (Subscription,
Wireless & PC Downloads)
V CAST Music with Rhapsody is a digital music service
that lets you listen to millions of songs from thousands
of artists. Discover new and old favorites in an extensive
music catalog. Download V CAST Music with Rhapsody
to sync tracks, albums, and playlists to your new
compatible phone, while managing your existing PC
music library all in one place.
Purchase songs on your wireless device*
When you purchase music from your wireless device,
you also get a second copy that can be downloaded to
your PC from the V CAST Music with Rhapsody software.
*Per-song charges apply.
System requirements: Windows Vista or XP
V CAST Music with Rhapsody is compatible with
Windows® XP and Windows Vista™ operating systems.
MAC OS and Linux are not supported.
75
MOBILE ENTERTAINMENT
Mobile Entertainment
Download music to your PC
Open V CAST Music with Rhapsody and log in. Don’t
have V CAST Music with Rhapsody? Download it for free
at verizonwireless.com/music.
Once logged in you can perform any one of the
following actions:
• Download a PC copy of an over-the-air (OTA)
purchased track
1. Song tracks available for download will pop up
upon login completion.
2. Check the boxes of songs you wish to download.
3. Select Download Tracks.
N O T E : For each V CAST Music with Rhapsody track you’ve downloaded to your phone,
you can download a copy to your computer at no additional charge.
• Purchase songs or albums
1. Browse the catalog and select the track or album
you wish to purchase.
2. Re-enter your password.
3. Conrm the purchase and the download will
begin shortly.
V CAST Music with Rhapsody® (Subscription,
Wireless & PC Downloads)
V CAST Music with Rhapsody is a digital music service
that lets you listen to millions of songs from thousands
of artists. Discover new and old favorites in an extensive
music catalog. Download V CAST Music with Rhapsody
to sync tracks, albums, and playlists to your new
compatible phone, while managing your existing PC
music library all in one place.
Purchase songs on your wireless device*
When you purchase music from your wireless device,
you also get a second copy that can be downloaded to
your PC from the V CAST Music with Rhapsody software.
*Per-song charges apply.
System requirements: Windows Vista or XP
V CAST Music with Rhapsody is compatible with
Windows® XP and Windows Vista™ operating systems.
MAC OS and Linux are not supported.
76
MOBILE ENTERTAINMENT
Mobile Entertainment
Play songs with your wireless device closed
NOTE: If the backlight is off, press and hold any external key to turn on the backlight then
press the () Unlock.
1. With the phone closed, press the Play/Pause key
() to access external menu.
2. Press the Play/Pause key ( ) for My Music.
3. During music playback, you can use the Fast Forward
key ( ) or Rewind key ( ) to skip between tracks.
Press and hold the Fast Forward key ( ) or Rewind
key ( ) to move forward or rewind the current
song.
NOTE: You can press and hold the Play/Pause key ( ) to view a short menu of V CAST
Music functions. Use the Fast Forward ( ) and Rewind ( ) keys to navigate up/
down in this menu.
• Add subscription music to your library
Add music to your collection by simply dragging and
dropping it to My Library, or, if connected, to your
V CAST Music with Rhapsody subscription–capable
device (both found under Sources.) This can also
easily be done by clicking on the Add button next to
each song.
NOTE: V CAST Music with Rhapsody monthly subscription required.
• Play songs
To play the song or album, you can nd it by selecting
the My Library tab.
Play songs with your wireless device open
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
2. Music & Tones will be highlighted. Press .
3. P r e s s
4
ghi
for My Music.
4. Press the Directional key ( ) to select a category,
select a song and press .
Rewind key
Play/Pause
key
Fast Forward
key
77
MOBILE ENTERTAINMENT
Mobile Entertainment
Play songs with your wireless device closed
NOTE: If the backlight is off, press and hold any external key to turn on the backlight then
press the () Unlock.
1. With the phone closed, press the Play/Pause key
() to access external menu.
2. Press the Play/Pause key ( ) for My Music.
3. During music playback, you can use the Fast Forward
key ( ) or Rewind key ( ) to skip between tracks.
Press and hold the Fast Forward key ( ) or Rewind
key ( ) to move forward or rewind the current
song.
NOTE: You can press and hold the Play/Pause key ( ) to view a short menu of V CAST
Music functions. Use the Fast Forward ( ) and Rewind ( ) keys to navigate up/
down in this menu.
• Add subscription music to your library
Add music to your collection by simply dragging and
dropping it to My Library, or, if connected, to your
V CAST Music with Rhapsody subscription–capable
device (both found under Sources.) This can also
easily be done by clicking on the Add button next to
each song.
NOTE: V CAST Music with Rhapsody monthly subscription required.
• Play songs
To play the song or album, you can nd it by selecting
the My Library tab.
Play songs with your wireless device open
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
2. Music & Tones will be highlighted. Press .
3. P r e s s
4
ghi
for My Music.
4. Press the Directional key ( ) to select a category,
select a song and press .
Rewind key
Play/Pause
key
Fast Forward
key
78
MOBILE ENTERTAINMENT
Mobile Entertainment
Create playlists on your wireless device
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
2. Music & Tones is highlighted. Press .
3. P r e s s
4
ghi
for My Music.
4. P r e s s
4
ghi
for Playlists.
5. T h e CREATE PLAYLIST prompts appears. Enter the
name of the playlist and press .
6. Highlight the song(s) to add to the new playlist and
press Mark or the Left Soft key ( ) Mark All.
Press the Right Soft key ( ) Done.
7. To return to the home screen, press .
Sync your music from your PC to your V CAST Music
with Rhapsody wireless device
This option allows you to transfer music les from your
PC. In order to use this option, you must install V CAST
Music with Rhapsody on your PC.
1. Open V CAST Music with Rhapsody. Don’t have
V CAST Music with Rhapsody? Download it for free
at verizonwireless.com/music.
2. Plug in the USB cable to your phone and connect it to
a USB port on your PC.
3. From the main screen on your phone, the Sync Music
V CAST Mobile Phone display appears. Your phone
should display the message: Connected.
4. Drag and drop the song(s) you want to sync from
My Library to your V CAST mobile phone, listed under
the Sources tab.
Once synchronization is complete, press the End/
Power Key () and disconnect the USB cable.
NOTE: A compatible USB cable is required for syncing.
79
MOBILE ENTERTAINMENT
Mobile Entertainment
Create playlists on your wireless device
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
2. Music & Tones is highlighted. Press .
3. P r e s s
4
ghi
for My Music.
4. P r e s s
4
ghi
for Playlists.
5. T h e CREATE PLAYLIST prompts appears. Enter the
name of the playlist and press .
6. Highlight the song(s) to add to the new playlist and
press Mark or the Left Soft key ( ) Mark All.
Press the Right Soft key ( ) Done.
7. To return to the home screen, press .
Sync your music from your PC to your V CAST Music
with Rhapsody wireless device
This option allows you to transfer music les from your
PC. In order to use this option, you must install V CAST
Music with Rhapsody on your PC.
1. Open V CAST Music with Rhapsody. Don’t have
V CAST Music with Rhapsody? Download it for free
at verizonwireless.com/music.
2. Plug in the USB cable to your phone and connect it to
a USB port on your PC.
3. From the main screen on your phone, the Sync Music
V CAST Mobile Phone display appears. Your phone
should display the message: Connected.
4. Drag and drop the song(s) you want to sync from
My Library to your V CAST mobile phone, listed under
the Sources tab.
Once synchronization is complete, press the End/
Power Key () and disconnect the USB cable.
NOTE: A compatible USB cable is required for syncing.
80
MOBILE ENTERTAINMENT
Mobile Entertainment
Delete songs from your wireless device
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
2. Music & Tones is highlighted .
3. P r e s s
4
ghi
for My Music.
4. P r e s s
3
def
for Songs.
5. Press the Directional key ( ) to highlight the song
you want to delete and press the Right Soft key ( )
Options.
6. P r e s s to Erase song. A comrmation window
displays, Yes is highlighted press to delete the
song.
NOTE: If you erase music you’ve previously purchased, you can simply re-sync with your
PC to add the song back to your wireless device’s music library.
V CAST wireless device and additional charges required for V CAST service. 3-D games for
additional download fee. V CAST music not available on all V CAST wireless devices. Per-
song charges apply for music downloads. Always download legally. All brand and product
names not owned by Verizon Wireless are the property of their respective owners. If you
have any questions about using V CAST Music service on your specific wireless device, visit
verizonwireless.com/data.
Edit playlists on your wireless device
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
2. Music & Tones is highlighted, press .
3. P r e s s
4
ghi
for My Music.
4. P r e s s
4
ghi
for Playlists.
5. Highlight the playlist you would like to edit and
press the Right Soft key ( ) Options. Highlight Edit
playlist and press .
6. To remove a song from the playlist, highlight the
song and press the Left Soft key ( ) Remove.
7. To change the order of the songs in your playlist,
highlight a song and press Move. Then press
the Directional key ( ) up or down to move the
song up or down in the playlist order. When you are
nished, press Save.
8. To return to the home screen, press .
81
MOBILE ENTERTAINMENT
Mobile Entertainment
Delete songs from your wireless device
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
2. Music & Tones is highlighted .
3. P r e s s
4
ghi
for My Music.
4. P r e s s
3
def
for Songs.
5. Press the Directional key ( ) to highlight the song
you want to delete and press the Right Soft key ( )
Options.
6. P r e s s to Erase song. A comrmation window
displays, Yes is highlighted press to delete the
song.
NOTE: If you erase music you’ve previously purchased, you can simply re-sync with your
PC to add the song back to your wireless device’s music library.
V CAST wireless device and additional charges required for V CAST service. 3-D games for
additional download fee. V CAST music not available on all V CAST wireless devices. Per-
song charges apply for music downloads. Always download legally. All brand and product
names not owned by Verizon Wireless are the property of their respective owners. If you
have any questions about using V CAST Music service on your specific wireless device, visit
verizonwireless.com/data.
Edit playlists on your wireless device
1. From the home screen, press for MENU. Media
Center ( ) is highlighted, press .
2. Music & Tones is highlighted, press .
3. P r e s s
4
ghi
for My Music.
4. P r e s s
4
ghi
for Playlists.
5. Highlight the playlist you would like to edit and
press the Right Soft key ( ) Options. Highlight Edit
playlist and press .
6. To remove a song from the playlist, highlight the
song and press the Left Soft key ( ) Remove.
7. To change the order of the songs in your playlist,
highlight a song and press Move. Then press
the Directional key ( ) up or down to move the
song up or down in the playlist order. When you are
nished, press Save.
8. To return to the home screen, press .
OPTIONAL SERVICES
82
Optional Services
•SafetyandProtection
•EquipmentProtection
•VoiceServices
•InternationalServices
•OtherProductsand
Services
Work wirelessly. Protect your wireless device against
damage or, even more importantly, protect yourself
on the road. You can nd it all in Verizon Wireless plan
enhancements. Call 1-800-922-0204 or speak to your
Verizon Wireless Sales Representative to nd out more.
Or just visit verizonwireless.com.
Safety and Protection
Roadside Assistance
Roadside Assistance can provide you with emergency
roadside services anywhere in the U.S. and Canada,
24 hours a day, 365 days a year. You may sign up for
this feature on My Verizon or by calling Verizon Wire-
less directly.
Equipment Protection
Receive total protection for your wireless device and
limited accessories. If your wireless device is lost,
stolen, damaged or malfunctioning—you’re covered.
Just choose a service plan that’s right for you (must be
added within 30 days of activation or upgrade):
• Total Equipment Coverage
83
OPTIONAL SERVICES
Optional Services
•SafetyandProtection
•EquipmentProtection
•VoiceServices
•InternationalServices
•OtherProductsand
Services
Work wirelessly. Protect your wireless device against
damage or, even more importantly, protect yourself
on the road. You can nd it all in Verizon Wireless plan
enhancements. Call 1-800-922-0204 or speak to your
Verizon Wireless Sales Representative to nd out more.
Or just visit verizonwireless.com.
Safety and Protection
Roadside Assistance
Roadside Assistance can provide you with emergency
roadside services anywhere in the U.S. and Canada,
24 hours a day, 365 days a year. You may sign up for
this feature on My Verizon or by calling Verizon Wire-
less directly.
Equipment Protection
Receive total protection for your wireless device and
limited accessories. If your wireless device is lost,
stolen, damaged or malfunctioning—you’re covered.
Just choose a service plan that’s right for you (must be
added within 30 days of activation or upgrade):
• Total Equipment Coverage
84
OPTIONAL SERVICES
Optional Services
• Asurion Wireless Phone Protection
• Extended Warranty
NOTE: Insurance offered by third-party providers.
Voice Services
Enhanced Voice Mail
Turn your wireless device into your oce assistant.
Forward your calls, store more messages or even receive
faxes for printing.
International Services
International Long Distance
You can call over 190 des tinations from the U.S. with
your Verizon Wireless phone. Simply add I-DIAL to your
account and for reduced rates, select our Inter national
Long Distance Value Plan or for occasional international
calls, use our Per-Minute Rates.
International Text Messaging
You can text message non-U.S. numbers of participating
carriers with no addi tional setup required. These text
messages do not count against your text messaging
monthly bundled allowances.
International Roaming
Traveling outside of the U.S.? With your Verizon Wireless
device you can stay connected in over 40 destinations
including Canada, Mexico, China, Israel, Brazil and
Jamaica. Dial
6
mno
1
1
from your Verizon
Wireless phone or call 1-800-922-0204 and speak with
a Verizon Wireless representative to enable International
Roaming. A full list of destinations and rates can be
found at verizonwireless.com/internationalroam.
Global Travel Program
Available in over 200 destina tions, this is the perfect
short-term solution for the occa sional or infrequent
global traveler who needs to stay in touch when
traveling outside of the U.S. to GSM locations. This
program is ideal when your travel duration is less than
21 days. There is no rental fee or security deposit, and all
charges will be applied to your current Verizon Wireless
Bill. For more information on the Global Travel Program,
visit verizonwiress.com/globaltravel. To place an
85
OPTIONAL SERVICES
Optional Services
• Asurion Wireless Phone Protection
• Extended Warranty
NOTE: Insurance offered by third-party providers.
Voice Services
Enhanced Voice Mail
Turn your wireless device into your oce assistant.
Forward your calls, store more messages or even receive
faxes for printing.
International Services
International Long Distance
You can call over 190 des tinations from the U.S. with
your Verizon Wireless phone. Simply add I-DIAL to your
account and for reduced rates, select our Inter national
Long Distance Value Plan or for occasional international
calls, use our Per-Minute Rates.
International Text Messaging
You can text message non-U.S. numbers of participating
carriers with no addi tional setup required. These text
messages do not count against your text messaging
monthly bundled allowances.
International Roaming
Traveling outside of the U.S.? With your Verizon Wireless
device you can stay connected in over 40 destinations
including Canada, Mexico, China, Israel, Brazil and
Jamaica. Dial
6
mno
1
1
from your Verizon
Wireless phone or call 1-800-922-0204 and speak with
a Verizon Wireless representative to enable International
Roaming. A full list of destinations and rates can be
found at verizonwireless.com/internationalroam.
Global Travel Program
Available in over 200 destina tions, this is the perfect
short-term solution for the occa sional or infrequent
global traveler who needs to stay in touch when
traveling outside of the U.S. to GSM locations. This
program is ideal when your travel duration is less than
21 days. There is no rental fee or security deposit, and all
charges will be applied to your current Verizon Wireless
Bill. For more information on the Global Travel Program,
visit verizonwiress.com/globaltravel. To place an
86
OPTIONAL SERVICES
Optional Services
order, contact our Global Services Activation Specialists
at 1-800-711-8300.
For up-to-date Information on destinations and rates,
please visit verizonwireless.com/vzglobal and select
International Long Distance, International Text
Messaging, Inter national Roaming, or Occasional
Global Traveler to see additional details on what
services and programs are available with your Verizon
Wireless device.
Other Products and Services
Whether it’s business or personal, Verizon Wireless
oers a variety of wireless solutions for your notebooks,
Personal Digital Assistants (PDAs) and/or smartphones.
Oce Message Alert
When a voice mail is left on your oce phone’s voice
mail, a Text Alert is sent to your wireless device.
Wireless Sync
Allows synchronization of your email, calendar,
contacts, etc., between your oce computer and your
Verizon Wireless device.
VZAccess®
A PC card that allows you to download les, open email
attachments, access oce data and applications, and
browse the Internet.
87
OPTIONAL SERVICES
Optional Services
order, contact our Global Services Activation Specialists
at 1-800-711-8300.
For up-to-date Information on destinations and rates,
please visit verizonwireless.com/vzglobal and select
International Long Distance, International Text
Messaging, Inter national Roaming, or Occasional
Global Traveler to see additional details on what
services and programs are available with your Verizon
Wireless device.
Other Products and Services
Whether it’s business or personal, Verizon Wireless
oers a variety of wireless solutions for your notebooks,
Personal Digital Assistants (PDAs) and/or smartphones.
Oce Message Alert
When a voice mail is left on your oce phone’s voice
mail, a Text Alert is sent to your wireless device.
Wireless Sync
Allows synchronization of your email, calendar,
contacts, etc., between your oce computer and your
Verizon Wireless device.
VZAccess®
A PC card that allows you to download les, open email
attachments, access oce data and applications, and
browse the Internet.
MORE INFORMATION
88
More Information
How wireless works
Your wireless service is dierent from your home or
business phone service. On a wireless device, you
must press the SEND button to alert the network to
connect your call. Unlike the calls you make on a home
or business phone, wireless commu nications travel
over the air and can react to the environment. Rain,
snow, fog, falling leaves, water, mountains, canyons and
even buildings may aect service. All wireless service is
subject to “dead zones,” or no-coverage areas.
Verizon Wireless network technology
Verizon Wireless oers CDMA (Code Division Multiple
Access) digital network technology to most of its
customers. CDMA digital technology oers many
benets compared to analog, such as less static,
enhanced voice clarity, increased privacy and longer
battery life. A CDMA digital phone is necessary
to subscribe to our digital service. Verizon Wireless
only sells digital wireless devices that are E911
compatible and either all-digital or tri-mode, which
means you may use analog or CDMA digital services on
dierent frequencies.
89
MORE INFORMATION
More Information
How wireless works
Your wireless service is dierent from your home or
business phone service. On a wireless device, you
must press the SEND button to alert the network to
connect your call. Unlike the calls you make on a home
or business phone, wireless commu nications travel
over the air and can react to the environment. Rain,
snow, fog, falling leaves, water, mountains, canyons and
even buildings may aect service. All wireless service is
subject to “dead zones,” or no-coverage areas.
Verizon Wireless network technology
Verizon Wireless oers CDMA (Code Division Multiple
Access) digital network technology to most of its
customers. CDMA digital technology oers many
benets compared to analog, such as less static,
enhanced voice clarity, increased privacy and longer
battery life. A CDMA digital phone is necessary
to subscribe to our digital service. Verizon Wireless
only sells digital wireless devices that are E911
compatible and either all-digital or tri-mode, which
means you may use analog or CDMA digital services on
dierent frequencies.
90
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Worry Free Guarantee®
Subject to the Customer Agreement and Calling Plan.
Please read and understand them before activating.
Verizon Wireless calling areas, rates, coverage, agree-
ments, provisions, business practices, procedures and
policies are subject to change as specied in the Custo-
mer Agreement. Our liability is signicantly limited.
Certain conditions and restrictions apply. For
complete details on the Worry Free Guarantee, visit
verizonwireless.com. Best network claim based on
our reliability studies. See verizonwireless.com/
bestnetwork for details.
Security deposit
You may have been asked to leave a security deposit
at the time you activated your wireless service. You
are eligible to receive your security deposit back at
the end of 1 year of uninterrupted service, or upon
termination of your contract. You will automatically be
refunded your deposit after 1 year, including interest,
provided that you have kept your account in “good
standing” (this means that you paid your bill continu-
ously for one year in a timely manner). This refund may
take up to 3 billing cycles to be processed. Should you
be disconnected at any time during the rst year for lack
of pay ment, you forfeit any interest accrued during that
time frame. If you terminate your service, but have not
paid your nal bill, the deposit will be applied to your
account, and you will receive any remaining funds. If
your service is terminated after the initial 30-day Worry
Free Guarantee period but before the end of your
minimum term, your deposit will be applied against
any applicable early termination fee in addition to any
outstanding balance before a check is processed.
Federal Communications Commission (FCC) rules
and regulations
The FCC requires that wireless devices be operated
in accordance with FCC rules and regulations and
under supervision of the licensee. Severe punishment
can result from failure to comply with the following
regulations:
• Nopersonshallknowinglyutterortransmitanyfalse
or fraudulent signal or distress communication.
91
MORE INFORMATION
More Information
Worry Free Guarantee®
Subject to the Customer Agreement and Calling Plan.
Please read and understand them before activating.
Verizon Wireless calling areas, rates, coverage, agree-
ments, provisions, business practices, procedures and
policies are subject to change as specied in the Custo-
mer Agreement. Our liability is signicantly limited.
Certain conditions and restrictions apply. For
complete details on the Worry Free Guarantee, visit
verizonwireless.com. Best network claim based on
our reliability studies. See verizonwireless.com/
bestnetwork for details.
Security deposit
You may have been asked to leave a security deposit
at the time you activated your wireless service. You
are eligible to receive your security deposit back at
the end of 1 year of uninterrupted service, or upon
termination of your contract. You will automatically be
refunded your deposit after 1 year, including interest,
provided that you have kept your account in “good
standing” (this means that you paid your bill continu-
ously for one year in a timely manner). This refund may
take up to 3 billing cycles to be processed. Should you
be disconnected at any time during the rst year for lack
of pay ment, you forfeit any interest accrued during that
time frame. If you terminate your service, but have not
paid your nal bill, the deposit will be applied to your
account, and you will receive any remaining funds. If
your service is terminated after the initial 30-day Worry
Free Guarantee period but before the end of your
minimum term, your deposit will be applied against
any applicable early termination fee in addition to any
outstanding balance before a check is processed.
Federal Communications Commission (FCC) rules
and regulations
The FCC requires that wireless devices be operated
in accordance with FCC rules and regulations and
under supervision of the licensee. Severe punishment
can result from failure to comply with the following
regulations:
• Nopersonshallknowinglyutterortransmitanyfalse
or fraudulent signal or distress communication.
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• Nopersonshallwillfullyormaliciouslyinterferewith,
or cause interference to, any radio communication
or signal.
• Itisunlawfulto“listenin”onconversations
intended for others or to divulge any information
thereby obtained.
• Nopersonshallutteranyobscene,indecentor
profane language by means of radio communication.
National Do Not Call Registry
Protect yourself from unwanted calls with the National
Do Not Call Registry Program.
• FCCregulationsprohibittelemarketersfromusing
automated dialers to call wireless numbers.
• Personalwirelessdeviceuserscanaddtheirwireless
numbers to the National Do Not Call Registry.
• Thefederalgovernmentdoesnotmaintainanational
wireless device registry.
You can register by either of the following methods:
1. By wireless device: 1-888-382-1222 from the
number you wish to register.
2. Online at: www.donotcall.gov.
Your registration becomes eective within 31 days of
signing up and is active for ve years. There is no cuto
date or deadline for registering.
Radio Frequency Emissions
Your wireless device, which contains a radio transmitter
and receiver, emits radio frequency energy during
use. The following consumer information addresses
commonly asked questions about the health eects of
wireless devices.
Are wireless devices safe?
Scientic research on the subject of wireless devices
and radio frequency (“RF”) energy has been conducted
worldwide for many years, and continues. In the United
States, the Food and Drug Administration (“FDA”) and
the Federal Communications Commission (“FCC”) set
policies and procedures for wireless devices. The FDA
93
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More Information
• Nopersonshallwillfullyormaliciouslyinterferewith,
or cause interference to, any radio communication
or signal.
• Itisunlawfulto“listenin”onconversations
intended for others or to divulge any information
thereby obtained.
• Nopersonshallutteranyobscene,indecentor
profane language by means of radio communication.
National Do Not Call Registry
Protect yourself from unwanted calls with the National
Do Not Call Registry Program.
• FCCregulationsprohibittelemarketersfromusing
automated dialers to call wireless numbers.
• Personalwirelessdeviceuserscanaddtheirwireless
numbers to the National Do Not Call Registry.
• Thefederalgovernmentdoesnotmaintainanational
wireless device registry.
You can register by either of the following methods:
1. By wireless device: 1-888-382-1222 from the
number you wish to register.
2. Online at: www.donotcall.gov.
Your registration becomes eective within 31 days of
signing up and is active for ve years. There is no cuto
date or deadline for registering.
Radio Frequency Emissions
Your wireless device, which contains a radio transmitter
and receiver, emits radio frequency energy during
use. The following consumer information addresses
commonly asked questions about the health eects of
wireless devices.
Are wireless devices safe?
Scientic research on the subject of wireless devices
and radio frequency (“RF”) energy has been conducted
worldwide for many years, and continues. In the United
States, the Food and Drug Administration (“FDA”) and
the Federal Communications Commission (“FCC”) set
policies and procedures for wireless devices. The FDA
94
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issued a website publication on health issues related
to cell phone usage where it states, “The scientic
community at large… believes that the weight of
scientic evidence does not show an association
between exposure to radio frequency (RF) from
cell phones and adverse health outcomes. Still the
scientic community does recommend conducting
additional research to address gaps in knowledge. That
research is being conducted around the world and FDA
continues to monitor developments in this eld.” You
can access the FDA website at http://www.fda.gov/
cellphones. You can also contact the FDA toll-free
at (888) 463-6332 or (888) INFO-FDA. The FCC
issued its own website publi cation stating that “[t]
here is no scientic evidence that proves that wireless
telephone usage can lead to cancer or other problems,
including headaches, dizziness or memory loss.” This
publication is available at http://www.fcc.gov/cgb/
consumerfacts/mobilephone.html or through the
FCC at (888) 225-5322 or (888) CALL-FCC. The National
Cancer Institute (“NCI”) states that concerns about the
potential health eects of using cellular phones – “and
specically the suggestion that using a cell phone may
increase a person’s risk of developing brain cancer – are
not supported by a growing body of research on the
subject.” You can access NCI’s review of the research
at http://www.cancer.gov/ncicancerbulletin/
NCI_Cancer_Bulletin_092308/page7.
What does Specic Absorption Rate (SAR) mean?
In 1996, the FCC, working with the FDA, the U.S.
Environmental Protection Agency (EPA) and other
agencies, established RF exposure safety guidelines for
wireless devices in the United States. Before a wireless
device model is available for sale to the public, it must
be tested by the manufacturer and certied to the FCC
that it does not exceed limits established by the FCC.
One of these limits is expressed as a Specic Absorption
Rate, or “SAR.” SAR is a measure of the rate of absorption
of RF energy in the body. Tests for SAR are conducted
with the wireless device transmitting at its highest
power level in all tested frequency bands. Since
1996, the FCC has required that the SAR of handheld
wireless devices not exceed 1.6 watts per kilogram,
averaged over one gram of tissue. Although the SAR is
determined at the highest power level, the actual SAR
95
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issued a website publication on health issues related
to cell phone usage where it states, “The scientic
community at large… believes that the weight of
scientic evidence does not show an association
between exposure to radio frequency (RF) from
cell phones and adverse health outcomes. Still the
scientic community does recommend conducting
additional research to address gaps in knowledge. That
research is being conducted around the world and FDA
continues to monitor developments in this eld.” You
can access the FDA website at http://www.fda.gov/
cellphones. You can also contact the FDA toll-free
at (888) 463-6332 or (888) INFO-FDA. The FCC
issued its own website publi cation stating that “[t]
here is no scientic evidence that proves that wireless
telephone usage can lead to cancer or other problems,
including headaches, dizziness or memory loss.” This
publication is available at http://www.fcc.gov/cgb/
consumerfacts/mobilephone.html or through the
FCC at (888) 225-5322 or (888) CALL-FCC. The National
Cancer Institute (“NCI”) states that concerns about the
potential health eects of using cellular phones – “and
specically the suggestion that using a cell phone may
increase a person’s risk of developing brain cancer – are
not supported by a growing body of research on the
subject.” You can access NCI’s review of the research
at http://www.cancer.gov/ncicancerbulletin/
NCI_Cancer_Bulletin_092308/page7.
What does Specic Absorption Rate (SAR) mean?
In 1996, the FCC, working with the FDA, the U.S.
Environmental Protection Agency (EPA) and other
agencies, established RF exposure safety guidelines for
wireless devices in the United States. Before a wireless
device model is available for sale to the public, it must
be tested by the manufacturer and certied to the FCC
that it does not exceed limits established by the FCC.
One of these limits is expressed as a Specic Absorption
Rate, or “SAR.” SAR is a measure of the rate of absorption
of RF energy in the body. Tests for SAR are conducted
with the wireless device transmitting at its highest
power level in all tested frequency bands. Since
1996, the FCC has required that the SAR of handheld
wireless devices not exceed 1.6 watts per kilogram,
averaged over one gram of tissue. Although the SAR is
determined at the highest power level, the actual SAR
96
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value of a wireless device while operating can be less
than the reported SAR value. This is because the SAR
value may vary from call to call, depending on factors
such as proximity to a cell site, the proximity of the
wireless device to the body while in use, and the use
of hands-free devices.
For more information about SARs, see the FCC’s
OET Bulletins 56 and 65 at www.fcc.gov/Bureaus/
Engineering_Technology/Documents/bulletins,
www.fcc.gov/oet/ea. You may also wish to contact
the manufacturer of your wireless device.
Can I minimize my RF exposure?
If you are concerned about RF, there are several
simple steps you can take to minimize your RF exposure.
You can, of course, reduce your talk time. You can place
more distance between your body and the source of
the RF, as the exposure level drops o dramatically with
distance. The FDA/FCC website states that “[h]ands-free
kits can be used with wireless devices for convenience
and comfort. These systems reduce absorption of
RF energy in the head because the phone, which is a
source of the RF emissions, will not be placed against
the head. On the other hand, if the phone is mounted
against the waist or other part of the body during use,
then that part of the body will absorb more RF energy.
Wireless phones marketed in the U.S. are required to
meet safety requirements regardless of whether they
are used against the head or against the body. Either
conguration should result in compliance with the
safety limit.”
Also, if you use your wireless device while in a car,
you can use a wireless device with an antenna on the
outside of the vehicle. You should also read and follow
your wireless device manufacturer’s instructions for
the safe operation of your wireless device.
Do wireless devices pose any special risks
to children?
The FDA website states that “[t]he scientic evidence
does not show a danger to any users of cell phones
from RF exposure, including children and teenagers.”
The FDA website further states that “[s]ome groups
sponsored by other national gov ernments have
advised that children be discouraged from using cell
phones at all. For example, the Stewart Report from
97
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value of a wireless device while operating can be less
than the reported SAR value. This is because the SAR
value may vary from call to call, depending on factors
such as proximity to a cell site, the proximity of the
wireless device to the body while in use, and the use
of hands-free devices.
For more information about SARs, see the FCC’s
OET Bulletins 56 and 65 at www.fcc.gov/Bureaus/
Engineering_Technology/Documents/bulletins,
www.fcc.gov/oet/ea. You may also wish to contact
the manufacturer of your wireless device.
Can I minimize my RF exposure?
If you are concerned about RF, there are several
simple steps you can take to minimize your RF exposure.
You can, of course, reduce your talk time. You can place
more distance between your body and the source of
the RF, as the exposure level drops o dramatically with
distance. The FDA/FCC website states that “[h]ands-free
kits can be used with wireless devices for convenience
and comfort. These systems reduce absorption of
RF energy in the head because the phone, which is a
source of the RF emissions, will not be placed against
the head. On the other hand, if the phone is mounted
against the waist or other part of the body during use,
then that part of the body will absorb more RF energy.
Wireless phones marketed in the U.S. are required to
meet safety requirements regardless of whether they
are used against the head or against the body. Either
conguration should result in compliance with the
safety limit.”
Also, if you use your wireless device while in a car,
you can use a wireless device with an antenna on the
outside of the vehicle. You should also read and follow
your wireless device manufacturer’s instructions for
the safe operation of your wireless device.
Do wireless devices pose any special risks
to children?
The FDA website states that “[t]he scientic evidence
does not show a danger to any users of cell phones
from RF exposure, including children and teenagers.”
The FDA website further states that “[s]ome groups
sponsored by other national gov ernments have
advised that children be discouraged from using cell
phones at all. For example, the Stewart Report from
98
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the United Kingdom [“UK”] made such a recommen-
dation in December 2000. In this report a group of
independent experts noted that no evidence exists
that using a cell phone causes brain tumors or other
ill eects. [The UK’s] recom-mendation to limit cell
phone use by children was strictly precautionary; it
was not based on scientic evidence that any health
hazard exists.” A copy of the UK’s leaet is available
at http://www.dh.gov.uk (search “mobile”), or you
can write to: NRPB, Chilton, Didcot, Oxon OX11 0RQ,
United Kingdom. Copies of UK’s annual reports on
mobile phones and RF are available online at http://
www.iegmp.org.uk and http://www.hpa.org.uk/
radiation/ (search “mobile”). Parents who wish to
reduce their children’s RF exposure may choose to
restrict their children’s wireless device use.
Where can I obtain further information?
For further information, see the following additional
resources (websites current as of April 2005).
U.S. Food and Drug Administration
FDA Consumer Magazine,
November–December 2000
Telephone: 1-888-INFO-FDA
www.fda.gov/fdac/features/2000/600_phone.html
American National Standards Institute
1819 L Street, N.W., Suite 600,
Washington, D.C. 20036
Telephone: 1-202-293-8020
www.ansi.org
Implantable Medical Devices
A minimum separation of six (6) inches should be
maintained between a wireless phone and an
implantable medical device, such as a pacemaker
or implantable cardioverter debrillator, to avoid
potential interference with the device. Persons who
have such devices:
• ShouldALWAYSkeepthewirelessphonemorethan
six (6) inches from their implantable medical device
when the wireless phone is turned ON;
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the United Kingdom [“UK”] made such a recommen-
dation in December 2000. In this report a group of
independent experts noted that no evidence exists
that using a cell phone causes brain tumors or other
ill eects. [The UK’s] recom-mendation to limit cell
phone use by children was strictly precautionary; it
was not based on scientic evidence that any health
hazard exists.” A copy of the UK’s leaet is available
at http://www.dh.gov.uk (search “mobile”), or you
can write to: NRPB, Chilton, Didcot, Oxon OX11 0RQ,
United Kingdom. Copies of UK’s annual reports on
mobile phones and RF are available online at http://
www.iegmp.org.uk and http://www.hpa.org.uk/
radiation/ (search “mobile”). Parents who wish to
reduce their children’s RF exposure may choose to
restrict their children’s wireless device use.
Where can I obtain further information?
For further information, see the following additional
resources (websites current as of April 2005).
U.S. Food and Drug Administration
FDA Consumer Magazine,
November–December 2000
Telephone: 1-888-INFO-FDA
www.fda.gov/fdac/features/2000/600_phone.html
American National Standards Institute
1819 L Street, N.W., Suite 600,
Washington, D.C. 20036
Telephone: 1-202-293-8020
www.ansi.org
Implantable Medical Devices
A minimum separation of six (6) inches should be
maintained between a wireless phone and an
implantable medical device, such as a pacemaker
or implantable cardioverter debrillator, to avoid
potential interference with the device. Persons who
have such devices:
• ShouldALWAYSkeepthewirelessphonemorethan
six (6) inches from their implantable medical device
when the wireless phone is turned ON;
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• Shouldnotcarrythewirelessphoneinabreast
pocket;
• Shouldusetheearoppositetheimplantablemedical
device to minimize the potential for interference;
• ShouldturnthewirelessphoneOFFimmediately
if there is any reason to suspect that interference is
taking place.
• Shouldreadandfollowthedirectionsfromthe
manufacturer of your implantable medical device.
If you have any questions about using your wireless
phone with such a device, consult your health care
provider.
For additional information, see www.fda.gov/
cellphones/.
Caution: Avoid potential hearing loss
Prolonged exposure to loud sounds (including music)
is the most common cause of preventable hearing
loss. Some scientic research suggests that using
portable audio devices, such as portable music players
and cellular telephones, at high volume settings for
long durations, may lead to permanent noise-induced
hearing loss. This includes the use of head phones (inclu-
ding headsets, earbuds, and Bluetooth® or other wireless
devices). Exposure to very loud sound has also been
associated in some studies with tinnitus (a ringing in the
ear), hypersensitivity to sound, and distorted hearing.
Individual susceptibility to noise-induced hearing loss
and other poten tial hearing problems varies.
The amount of sound produced by a portable audio
device varies depending on the nature of the sound, the
device, the device settings, and the headphones. You
should follow some commonsense recommendations
when using any portable audio device:
• Setthevolumeinaquietenvironmentandselectthe
lowest volume at which you can hear adequately.
• Whenusingheadphones,turnthevolumedownif
you cannot hear the people speaking near you or if
the person sitting next to you can hear what you are
listening to.
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• Shouldnotcarrythewirelessphoneinabreast
pocket;
• Shouldusetheearoppositetheimplantablemedical
device to minimize the potential for interference;
• ShouldturnthewirelessphoneOFFimmediately
if there is any reason to suspect that interference is
taking place.
• Shouldreadandfollowthedirectionsfromthe
manufacturer of your implantable medical device.
If you have any questions about using your wireless
phone with such a device, consult your health care
provider.
For additional information, see www.fda.gov/
cellphones/.
Caution: Avoid potential hearing loss
Prolonged exposure to loud sounds (including music)
is the most common cause of preventable hearing
loss. Some scientic research suggests that using
portable audio devices, such as portable music players
and cellular telephones, at high volume settings for
long durations, may lead to permanent noise-induced
hearing loss. This includes the use of head phones (inclu-
ding headsets, earbuds, and Bluetooth® or other wireless
devices). Exposure to very loud sound has also been
associated in some studies with tinnitus (a ringing in the
ear), hypersensitivity to sound, and distorted hearing.
Individual susceptibility to noise-induced hearing loss
and other poten tial hearing problems varies.
The amount of sound produced by a portable audio
device varies depending on the nature of the sound, the
device, the device settings, and the headphones. You
should follow some commonsense recommendations
when using any portable audio device:
• Setthevolumeinaquietenvironmentandselectthe
lowest volume at which you can hear adequately.
• Whenusingheadphones,turnthevolumedownif
you cannot hear the people speaking near you or if
the person sitting next to you can hear what you are
listening to.
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• Donotturnthevolumeuptoblockoutnoisysurround-
ings. If you choose to listen to your portable device in
a noisy environment, use noise-cancelling head phones
to block out background environmental noise.
• Limittheamountoftimeyoulisten.Asthevolume
increases, less time is required before your hearing
could be aected.
• Avoidusingheadphonesafterexposuretoextremely
loud noises, such as rock concerts, that might cause
temporary hearing loss. Temporary hearing loss
might cause unsafe volumes to sound normal.
• Donotlistenatanyvolumethatcausesyou
discomfort. If you experience ringing in your
ears, hear mued speech or experience any
temporary hearing diculty after listen ing to
your portable audio device, discontinue use,
and consult your doctor
You can obtain additional information on this
subject from the following sources:
American Academy of Audiology
11730 Plaza American Drive, Suite 300
Reston, VA 20190
Voice: (800) 222-2336
Email: info@audiology.org
Internet: www.audiology.org
National Institute on Deafness and Other
Communication Disorders
National Institutes of Health
31 Center Drive, MSC 2320
Bethesda, MD USA 20892-2320
Voice: (301) 496-7243
Email: nidcdinfo@nih.gov
Internet: www.nidcd.nih.gov/health/hearing
103
MORE INFORMATION
More Information
• Donotturnthevolumeuptoblockoutnoisysurround-
ings. If you choose to listen to your portable device in
a noisy environment, use noise-cancelling head phones
to block out background environmental noise.
• Limittheamountoftimeyoulisten.Asthevolume
increases, less time is required before your hearing
could be aected.
• Avoidusingheadphonesafterexposuretoextremely
loud noises, such as rock concerts, that might cause
temporary hearing loss. Temporary hearing loss
might cause unsafe volumes to sound normal.
• Donotlistenatanyvolumethatcausesyou
discomfort. If you experience ringing in your
ears, hear mued speech or experience any
temporary hearing diculty after listen ing to
your portable audio device, discontinue use,
and consult your doctor
You can obtain additional information on this
subject from the following sources:
American Academy of Audiology
11730 Plaza American Drive, Suite 300
Reston, VA 20190
Voice: (800) 222-2336
Email: info@audiology.org
Internet: www.audiology.org
National Institute on Deafness and Other
Communication Disorders
National Institutes of Health
31 Center Drive, MSC 2320
Bethesda, MD USA 20892-2320
Voice: (301) 496-7243
Email: nidcdinfo@nih.gov
Internet: www.nidcd.nih.gov/health/hearing
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National Institute for Occupational Safety and Health
Hubert H. Humphrey Bldg.
200 Independence Ave., SW
Washington, DC 20201
Voice: 1 800 CDC INFO (1 800 232 4636)
Internet: www.cdc.gov/niosh/topics/noise/
default.html
Drive Responsibly
When behind the wheel, safe driving is your respon-
sibility and it should always be your rst priority.
Scientic research on the subject of wireless phone
use and driving has been conducted worldwide for
several years. According to the National Highway
Trac Safety Administration (NHTSA), the available
research indicates that using a wireless phone while
driving degrades a driver’s performance, whether it
is a hands-free or hand-held wireless phone. NHTSA
advises that the “safest course of action is to refrain
from using a cell phone while driving.” NHTSA’s
policy on “Cell Phone Use While Driving,” as well
as Frequently Asked Questions on the subject, are
available at www.nhtsa.gov (click on “Trac Safety”
then on “Drowsy and Distracted Driving”).
For your well being and the well being of those around
you, you should consider turning your phone o and
allowing calls to go to Voice Mail while you are driving.
If you choose to use your wireless phone while driving,
several jurisdictions have adopted “hands-free” and
other restrictions on the use of wireless devices while
driving. It is your responsibility to know and to comply
with the law in your area.
105
MORE INFORMATION
More Information
National Institute for Occupational Safety and Health
Hubert H. Humphrey Bldg.
200 Independence Ave., SW
Washington, DC 20201
Voice: 1 800 CDC INFO (1 800 232 4636)
Internet: www.cdc.gov/niosh/topics/noise/
default.html
Drive Responsibly
When behind the wheel, safe driving is your respon-
sibility and it should always be your rst priority.
Scientic research on the subject of wireless phone
use and driving has been conducted worldwide for
several years. According to the National Highway
Trac Safety Administration (NHTSA), the available
research indicates that using a wireless phone while
driving degrades a driver’s performance, whether it
is a hands-free or hand-held wireless phone. NHTSA
advises that the “safest course of action is to refrain
from using a cell phone while driving.” NHTSA’s
policy on “Cell Phone Use While Driving,” as well
as Frequently Asked Questions on the subject, are
available at www.nhtsa.gov (click on “Trac Safety”
then on “Drowsy and Distracted Driving”).
For your well being and the well being of those around
you, you should consider turning your phone o and
allowing calls to go to Voice Mail while you are driving.
If you choose to use your wireless phone while driving,
several jurisdictions have adopted “hands-free” and
other restrictions on the use of wireless devices while
driving. It is your responsibility to know and to comply
with the law in your area.
