Samsung SE348 NA Web Manual Eng 00 160331.0

User Manual: Samsung Samsung LS24E348ASX/ZA User Manual | Manual Device

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User Manual
S22E348A S24E348A
The color and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.

••

An administration fee may be charged if either
‒‒ (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
‒‒ (b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).

••

The amount of such administration charge will be advised to you before any work or home visit is carried out.

Table of contents
Before Using the Product
Securing the Installation Space
Precautions for storage

4
4

Safety Precautions
Symbols
Cleaning
Electricity and Safety
Installation
Operation

4
4
5
5
6
7

Preparations
Parts
Frontal Buttons
Reverse Side
Right Side View
Changing Brightness, Contrast and Sharpness
settings
Adjusting the Product Tilt and Height
Rotating the Monitor
Anti-theft Lock
Installing a Wall-mount Kit or Desktop Stand

9
9
10
11

Installation
Attaching the Stand
Removing the Stand

15
15
16

11
12
12
13
13

Connecting and Using a Source Device

Screen Setup

Pre-connection Checkpoints

Brightness

Contrast

Sharpness

Eye Saver Mode

Game Mode

SAMSUNG MAGIC Bright

SAMSUNG MAGIC Angle

SAMSUNG MAGIC Upscale

Image Size

HDMI Black Level

H-Position & V-Position

Coarse

Fine

Connecting and Using a PC
17
Connection Using the D-SUB Cable (Analog Type) 17
Connection Using the DVI Cable
18
Connection Using the DVI-HDMI Cable
18
Connection Using the HDMI Cable
18
Connection Using an HDMI-DVI Cable
18
Connecting the Power
19
Connecting a USB device
20
Correct posture to use the product

Driver Installation

Setting Optimum Resolution

Table of contents
Configuring Tint

Setup and Reset

Specifications

Red

Reset All

General

Green

Smart Eco Saving

Standard Signal Mode Table

Blue

Off Timer Plus

Color Tone

PC/AV Mode

Gamma

Key Repeat Time

Source Detection

Information

Resizing or Relocating the Screen
Language

Menu H-Position & Menu V-Position

Installing the Software

Display Time

Easy Setting Box

Transparency

Appendix
Responsibility for the Pay Service
(Cost to Customers)
Not a product defect
A Product damage caused by customer's fault
Others

39
39
39
39

Extended warranty

Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Center
Testing the Product
Checking the Resolution and Frequency
Check the following.

33
33
33
33

Q&A

Chapter 01
Before Using the Product
Securing the Installation Space

Safety Precautions

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and
damage the product. Be sure to allow the amount of space as shown below or greater when installing
the product.

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE
COVER. (OR BACK)

――The exterior may differ depending on the product.

THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
10 cm (3.93 inches)

This symbol indicates that high voltage is present inside.

10 cm (3.93 inches)

10 cm
(3.93 inches)

It is dangerous to make any kind of contact with any internal part of
this product.

10 cm
(3.93 inches)

This symbol alerts you that important literature concerning operation
and maintenance has been included with this product.

10 cm (3.93 inches)

Precautions for storage

Symbols
Warning

A serious or fatal injury may result if instructions are not followed.

Caution

Personal injury or damage to properties may result if instructions are
not followed.

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used
nearby.
――Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product
(Service fee will be charged.)

Cleaning
――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
――Take the following steps when cleaning.

Electricity and Safety
Warning

1 Power off the product and computer.

•• Do not use a damaged power cord or plug, or a loose power socket.

2 Disconnect the power cord from the product.

•• Do not use multiple products with a single power socket.

――Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric
shock may result.

3 Wipe the monitor with a clean, soft and dry cloth.
‒‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.
‒‒ Do not spray water or detergent directly on the product.

•• Do not touch the power plug with wet hands.
•• Insert the power plug all the way in so it is not loose.
•• Connect the power plug to a grounded power socket (type 1 insulated devices only).
•• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy
object.

4 Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.

•• Do not place the power cord or product near heat sources.

5 Connect the power cord to the product when cleaning is finished.

•• Clean any dust around the pins of the power plug or the power socket with a dry cloth.

6 Power on the product and computer.

Caution
•• Do not disconnect the power cord while the product is being used.
•• Only use the power cord provided with your product by Samsung. Do not use the power cord with
other products.
•• Keep the power socket where the power cord is connected unobstructed.
‒‒ The power cord must be disconnected to cut off power to the product when an issue occurs.
•• Hold the plug when disconnecting the power cord from the power socket.

Installation
Warning

Caution

•• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT
INSTALL THE PRODUCT NEAR HEAT SOURCES.

•• Do not drop the product while moving.

•• Do not install the product in poorly ventilated spaces such as a bookcase or closet.
•• Install the product at least 10 cm away from the wall to allow ventilation.
•• Keep the plastic packaging out of the reach of children.
‒‒ Children may suffocate.
•• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)
‒‒ The product may fall and become damaged and/or cause an injury.
‒‒ Using the product in an area with excess vibration may damage the product or cause a fire.
•• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or
smoke.
•• Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
‒‒ The product lifespan may be reduced or a fire may result.

•• Do not set down the product on its front.
•• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of
the product is not protruding.
‒‒ The product may fall and become damaged and/or cause an injury.
‒‒ Install the product only on cabinets or shelves of the right size.
•• Set down the product gently.
‒‒ Product failure or personal injury may result.
•• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical
substances, extreme temperatures or a significant presence of moisture, or a place where
the product will operate continuously for an extended period of time) may seriously affect its
performance.
‒‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a
place.

•• Do not install the product within the reach of young children.
‒‒ The product may fall and injure children.
•• Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil
pollution. And do not install or use the product in the kitchen or near the kitchen stove.

Operation
Warning
•• There is a high voltage inside the product. Never disassemble, repair or modify the product
yourself.
‒‒ Contact Samsung Customer Service Center for repairs.
•• To move the product, first disconnect all the cables from it, including the power cable.
•• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord
immediately and contact Samsung Customer Service Center.

•• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper,
matches, etc) into the product (via the vent or input/output ports, etc).
‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Center.
•• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the
product.
‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Center.

•• Do not let children hang from the product or climb on top of it.
‒‒ Children may become injured or seriously harmed.
•• If the product is dropped or the outer case is damaged, turn off the power and disconnect the
power cord. Then contact Samsung Customer Service Center.
‒‒ Continued use can result in a fire or electric shock.
•• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
‒‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a
serious injury.
•• During a lightning or thunderstorm, power off the product and remove the power cable.
•• Do not drop objects on the product or apply impact.
•• Do not move the product by pulling the power cord or any cable.
•• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area
immediately.
•• Do not lift or move the product by pulling the power cord or any cable.
•• Do not use or keep combustible spray or an inflammable substance near the product.
•• Ensure the vents are not blocked by tablecloths or curtains.
‒‒ An increased internal temperature may cause a fire.

Caution
•• Leaving the screen fixed on a stationary image for an extended period of time may cause
afterimage burn-in or defective pixels.
‒‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the
product for an extended period of time.
•• Disconnect the power cord from the power socket if you do not plan on using the product for an
extended period of time (vacation, etc).
‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
•• Use the product at the recommended resolution and frequency.
‒‒ Your eyesight may deteriorate.
•• Do not hold the product upside-down or move it by holding the stand.
‒‒ The product may fall and become damaged or cause an injury.
•• Looking at the screen too close for an extended period of time can deteriorate your eyesight.
•• Do not use humidifiers or stoves around the product.
•• Rest your eyes for more than 5 minutes for every 1 hour of product use.
•• Do not touch the screen when the product has been turned on for an extended period of time as it
will become hot.
•• Store small accessories out of the reach of children.
•• Exercise caution when adjusting the product angle or stand height.
‒‒ Your hand or finger may get stuck and injured.
‒‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.
•• Do not place heavy objects on the product.
‒‒ Product failure or personal injury may result.

Chapter 02
Preparations

Parts

Icons

Description
Open or close the onscreen display (OSD) menu, or return to the parent menu.

Frontal Buttons
――The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.

OSD control lock: Maintain the current settings, or lock the OSD control to
prevent unintended changes to settings. Enable: To lock the OSD control,
button for 10 seconds. Disable: To unlock the locked OSD
press the
control, press the
button for more than 10 seconds.
――If the OSD control is locked, Brightness and Contrast can be adjusted. Eye Saver
Mode is available. INFORMATION can be viewed.
The Eye Saver Mode function can be used by pressing the

button. (The Eye
Saver Mode is available even when the OSD control is locked.)

Press

to enable or disable Eye Saver Mode.

The items below are not available if the Eye Saver Mode function is enable.
•• PICTURE

Brightness, Game Mode, MAGICBright, MAGICAngle
SAMSUNG

SAMSUNG

•• COLOR
•• SETUP&RESET
Key Guide

Smart ECO Saving

Move to the upper or lower menu or adjust the value for an option on the OSD
menu.
Use this button to control the brightness, contrast and sharpness of the
screen.
Confirm a menu selection.
Pressing the
button when the OSD menu is not displayed will change
the input source (Analog / DVI / HDMI). If you power on the product or change
button, a message that shows the
the input source by pressing the
changed input source will appear at the top left corner of the screen.
――This function is not available for products with an Analog interface only.

Icons

Reverse Side

Description
Press the

button to automatically adjust the screen settings.

――Changing the resolution in Display Properties will activate the Auto Adjustment
function.
――This function is only available in Analog mode.

――The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.

Turn the screen on or off.
When a control button on the product is pressed, the Key Guide will be
displayed before the onscreen menu opens. (The guide shows the function of
the button pressed.)
Key Guide

To access the onscreen menu when the guide is displayed, press the
corresponding button again.
The Key Guide may vary depending on the function or product model.
Refer to the actual product.

Port

Description
Connects to a source device using an HDMI cable or HDMI-DVI cable.
Connect to a PC using the DVI cable.
――The DVI IN terminal is supplied for the digital (DVI)-dedicated models only.

Connect to a PC using the D-SUB cable.

Connect to an external device.
Connect the
USB cable.

port of the monitor and the USB port of the computer with the

――Applicable to the stand models that have USB ports only.

Connect the power cord for your monitor to the POWER IN port on the back of
the product.

Right Side View

Changing Brightness, Contrast and Sharpness settings

――The color and shape of parts may differ from what is shown. Specifications are subject to change without

Adjust the Brightness, Contrast and Sharpness setting using the
no OSD menu is displayed).

notice to improve quality.

buttons in the initial screen (where

Sharpness

100

Brightness
Contrast

――The displayed image may differ depending on the model.

Brightness
――This menu is not available when SAMSUNG Bright is set to Dynamic Contrast mode.
MAGIC

――This menu is not available when Smart Eco Saving is enabled.

Port

Description
Connect to a USB device.
――Applicable to the stand models that have USB ports only.

――This menu is not available when Eye Saver Mode is enabled.

Contrast
――This menu is not available when SAMSUNG Bright is in Cinema or Dynamic Contrast mode.
MAGIC

――This menu is not available when Game Mode is enabled.

Sharpness
――This menu is not available when SAMSUNG Bright is in Cinema or Dynamic Contrast mode.
MAGIC

――This menu is not available when SAMSUNG Upscale is in Mode1 or Mode2 mode.
MAGIC

――This menu is not available when Game Mode is enabled.

Adjusting the Product Tilt and Height

Rotating the Monitor

――The color and shape of parts may differ from what is shown. Specifications are subject to change without

notice to improve quality.

notice to improve quality.
1

-3.0° (±2.0°) ~ +25.0° (±2.0°)

S22E348A (without a USB port)

S22E348A (with a USB port) / S24E348A

0.0 (± 5.0 mm) 100.0 mm (± 5.0 mm)

0.0 (± 5.0 mm) 130.0 mm (± 5.0 mm)

•• Be sure to fully extend the stand before rotating the monitor.
•• If you rotate the monitor without fully extending the stand, the corner of the monitor may hit the
floor and get damaged.
•• Do not rotate the monitor counterclockwise. The product may get damaged.

•• To adjust the height, remove the fixing pin.
•• The monitor tilt and height can be adjusted.
•• Hold the top center of the product and adjust the height carefully.
•• The rotation and height adjustment has a certain tolerance. Stay within the tolerances when
rotating or adjusting the height of the product.

Anti-theft Lock

Installing a Wall-mount Kit or Desktop Stand

――An anti-theft lock allows you to use the product securely even in public places.
――The locking device shape and locking method depend on the manufacturer. Refer to the user guide
provided with your anti-theft locking device for details.

To lock an anti-theft locking device:

Before Installation
――Power the product off and remove the power cable from the power socket.

Place a protective cloth or cushion on a flat surface. Next,
place the product with the face down on top of the cloth or
cushion.

Unfasten the screw from the back of the product.

1 Fix the cable of your anti-theft locking device to a heavy object such as a desk.

Lift and detach the stand.

2 Put one end of the cable through the loop on the other end.
3 Insert the locking device into the anti-theft lock slot at the back of the product.
4 Lock the locking device.
‒‒ An anti-theft locking device can be purchased separately.
‒‒ Refer to the user guide provided with your anti-theft locking device for details.
‒‒ Anti-theft locking devices can be purchased at electronics retailers or online.

Installing a Wall-mount Kit or Desktop Stand

•• Notes
‒‒ Using a screw longer than the standard length can damage the internal components of the
product.
‒‒ The length of screws required for a wall mount that does not comply with the VESA standards
may vary depending on the specifications.
‒‒ Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit
or desktop stand using excessive force. The product may get damaged or fall and cause personal
injury. Samsung shall not be held liable for any damage or injury caused by using improper
screws or attaching the wall-mount kit or desktop stand using excessive force.
‒‒ Samsung shall not be held liable for any product damage or personal injury caused by using a
wall-mount kit other than the one specified or from an attempt to install the wall-mount kit on
your own.
‒‒ To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10
cm or farther away from the wall.
‒‒ Be sure to use a wall-mount kit that complies with the standards.

‒‒ To install the monitor using a wall mount, disconnect the stand base from the monitor.
Unit: mm (inches)

Model name

VESA screw hole specs (A * B) in
millimeters

S22E348A / S24E348A 100.0 x 100.0 (3.9 x 3.9)
Attach the wall-mount kit or desktop stand here
Bracket (sold separately)

Standard Screw
M4

Quantity
4

――Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to
electric shock.

Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding
parts on the wall-mount kit or desktop stand you want to attach.

Installation
Attaching the Stand
――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.
――The exterior may differ depending on the product.

Place a protective cloth or cushion on a flat
surface. Next, place the product with the face
down on top of the cloth or cushion.

After installing the stand, place the product
upright.

Do not remove the fixing pin until you are
finished attaching the stand.

Insert the stand base into the stand in the
direction of the arrow.

Fasten the screw tightly (using a screwdriver or
coin) into the bottom of the stand base.

You can remove the fixing pin and adjust the
stand now.

- Caution
Do not hold the product upside down only by the
stand.

Removing the Stand
――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.
――The exterior may differ depending on the product.

Place a soft cloth over the table to protect the product
and place the product onto the cloth so that the front
of the product faces downwards.

Do not remove the locking pin when separating the
stand base.

Turn the connecting screw at the bottom of the stand
base to separate it.

After separating the stand base, turn the stand
neck in the direction of the arrow.

Separate the stand base from the stand neck, as shown
in the image.

Chapter 03
Connecting and Using a Source Device
Pre-connection Checkpoints

Connecting and Using a PC

――Before connecting a source device, read the user manual provided with it.

Select a connection method suitable for your PC.

The number and locations of ports on source devices may differ from device to device.
――Do not connect the power cable before connecting all other cables.

――Connecting parts may differ in different products.
――Provided ports may vary depending on the product.

Ensure you connect a source device first before connecting the power cable.
Connecting the power cable during connection may damage the product.
――Check the types of ports at the back of the product you want to connect.

Connection Using the D-SUB Cable (Analog Type)
RGB IN

RGB IN

――Connect

to the RGB IN port on the product, then connect
to the RGB port on the computer.
――This function is not available for products with an Analog interface only.

Connection Using the DVI Cable
DVI IN

DVI IN

Connection Using the HDMI Cable
HDMI IN

Connection Using an HDMI-DVI Cable
HDMI IN

――Connect

to the DVI IN port on the product, then connect
to the DVI port on the computer.
――The DVI IN terminal is supplied for the digital (DVI)-dedicated models only.

Connection Using the DVI-HDMI Cable
DVI IN

――The DVI IN terminal is supplied for the digital (DVI)-dedicated models only.

Connecting the Power

POWER IN

To use the product, connect the power cable to a power outlet and the POWER IN port on the product.
――The input voltage is switched automatically.

Connecting a USB device

1 Connect the
――To use

――Applicable to the stand models that have USB ports only.
――You can use a USB device such as a mouse, keyboard, memory stick or external hard disk drive (HDD) by

port of the monitor and the USB port of the computer with the USB cable.

port, you have to connect the UP (Upstream Cable) to the PC.

――Make sure to use the USB cable supplied with this monitor to connect the monitor's

port and your

computer's USB port.

connecting it directly to the

port on the monitor. You do not need to connect it to the computer.
For an external mass-storage HDD requiring external power supply, be sure to connect it to a power source.

USB port of the monitor supports High-Speed Certified USB 2.0.

High speed

Full speed

Low speed

Data Rate

480 Mbps

12 Mbps

1.5 Mbps

Power Consumption

2.5 W (Max., each port)

USB

The

A
A

2 Use the USB cable to connect a USB device to the

port on the monitor.

3 The use procedures are as the same as those for using an external device connecting to the PC.
•• You can connect and use a keyboard and mouse.
•• You can play a file from a media device. (Examples of media devices: MP3, digital camera, etc.)
•• You can run, move, copy or delete the files on the storage device. (Examples of storage devices:
external memory, memory card, memory reader, HDD-type MP3 player, etc.)
•• You can use other USB devices that can be connected to a computer.
――When connecting a device to the

port of the monitor, connect the device using a cable appropriate to
the device.
――For the purchase of the cable and external devices, ask the service center of the corresponding product.
――The company is not liable for problems or damages to an external device caused by using an unauthorized
cable for the connection.
――Some products do not follow the USB standard, and it may cause a malfunction of the device.
――If the device malfunctions even if it is connected to the computer, contact the service center of the device/
computer.

Correct posture to use the product

Driver Installation
――You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
――To install the latest version of the product driver, download it from the Samsung Electronics website at
http://www.samsung.com.

Setting Optimum Resolution
An information message about setting optimum resolution will appear if you power on the product for
the first time after purchase.
Select a language on the product and change the resolution on your PC to the optimum setting.
Use the product in the correct posture as follows:
•• Straighten your back.

――If the optimum resolution is not selected, the message will appear up to three times for a specified time
even when the product is turned off and on again.
――The optimum resolution can also be selected in Control Panel on your PC.

•• Adjust the angle so light does not reflect on the screen.
•• Keep your forearms perpendicular to your upper arms and level with the back of your hands.
•• Keep your elbows at about a right angle.
•• Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels
attached to the floor, and your arms lower than your heart.

Chapter 04
Screen Setup
Configure the screen settings such as brightness.
A detailed description of each function is provided. Refer to your product for details.

――The functions available may vary depending on the product model. Refer to the actual product.

Contrast

Brightness

Adjust the contrast between the objects and background. (Range: 0~100)
A higher value will increase the contrast to make the object appear clearer.

You can adjust the general brightness of the picture. (Range: 0~100)
A higher value will make the picture appear brighter.

――This option is not available when SAMSUNG Bright is in Cinema or Dynamic Contrast mode.
MAGIC

――This menu is not available when Game Mode is enabled.

――This menu is not available when SAMSUNG Bright is set to Dynamic Contrast mode.
MAGIC

――This menu is not available when Smart Eco Saving is enabled.

Sharpness

――This menu is not available when Eye Saver Mode is enabled.
PICTURE
100

Brightness
Contrast

Sharpness

Eye Saver Mode

Off

Game Mode

Off

SAMSUNG

Custom

SAMSUNG

Off

MAGIC Bright
MAGIC Angle

Adjust the
brightness level.
Values closer
to 100 mean a
brighter screen.

Make the outline of objects more clear or blurry. (Range: 0~100)
A higher value will make the outline of objects clearer.
――This option is not available when SAMSUNG Bright is in Cinema or Dynamic Contrast mode.
MAGIC

――This menu is not available when SAMSUNG Upscale is in Mode1 or Mode2 mode.
MAGIC

――This menu is not available when Game Mode is enabled.

――The displayed image may differ depending on the model.

Eye Saver Mode

SAMSUNG MAGIC Bright

Set to an optimum picture quality suitable for eye relaxation.

This menu provides an optimum picture quality suitable for the environment where the product will be
used.

TÜV Rheinland “Low Blue Light Content” is a certification for products which meet requirements for
lower blue light levels. When Eye Saver Mode is 'On', the blue light that wavelength is around 400nm
will decrease, and it will provide an optimum picture quality suitable for eye relaxation. At the same
time, the blue light level is lower than in the default settings, and it was tested by TÜV Rheinland and
certified as it met the requirements of TÜV Rheinland “Low Blue Light Content” standards.

――This menu is not available when Smart Eco Saving is enabled.
――This menu is not available when Game Mode is enabled.
――This menu is not available when Eye Saver Mode is enabled.
――This menu is not available when SAMSUNGAngle is enabled.
MAGIC

You can customize the brightness to suit your preferences.

Game Mode

In PC mode
•• Custom: Customize the contrast and brightness as required.

Configure the product screen settings for game mode.

•• Standard: Obtain a picture quality suitable for editing documents or using Internet.

Use this feature when playing games on a PC or when a game console such as PlayStation™ or Xbox™
is connected.

•• Cinema: Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content.

――This menu is not available when Eye Saver Mode or Smart Eco Saving is enabled.
――When the monitor turns off, enters power-saving mode or changes input sources, Game Mode turns Off
even if it is set to On.
――If you want to keep Game Mode enabled all the time, select Always On.

•• Dynamic Contrast: Obtain balanced brightness through automatic contrast adjustment.

In AV mode
SAMSUNG
When the external input is connected through DVI/HDMI and PC/AV Mode is set to AV, MAGIC
Bright
has four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the
factory. You can activate either Dynamic, Standard, Movie or Custom. You can select Custom which
automatically recalls your personalized picture settings.

•• Dynamic: Select this mode to view a sharper image than in Standard mode.
•• Standard: Select this mode when the surroundings are bright. This also provides a sharp image.
•• Movie: Select this mode when the surroundings are dark. This will save power and reduce eye
fatigue.
•• Custom: Select this mode when you want to adjust the image according to your preferences.

SAMSUNG MAGIC Angle

SAMSUNG MAGIC Upscale

MAGICAngle

allows you to configure the settings to obtain the optimum picture quality according to
your viewing angle.

MAGICUpscale function

――This menu is not available when SAMSUNG Bright is set to Cinema or Dynamic Contrast mode.

SAMSUNG

MAGIC

SAMSUNG

can enhance the layers of the picture details and the vividness of the picture.

The function has more obvious effects on low-resolution pictures.
MAGIC

――This menu is not available when Game Mode or Eye Saver Mode is enabled.

――This menu is not available when Game Mode is enabled.

You can customize the angle to suit your preferences.

•• Off / Mode1 / Mode2
――Comparing with Mode1, Mode2 has a stronger effect.

4
1
2

1
5

Image Size

Change the picture size.

In PC mode
•• Off

•• Auto: Display the picture according to the aspect ratio of the input source.

: Select this option to view directly in front of the product.

•• Lean Back Mode 1

: Select this option to view from a place slightly lower than the product.

•• Lean Back Mode 2

: Select this option to view from a place lower than Lean Back Mode 1.

•• Standing Mode
•• Side Mode

In AV mode

: Select this option to view from a place higher than the product.

•• 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts.

: Select this option to view from either side of the product.

•• Group View: Select this option for more than one viewer to view from places
•• Custom: Lean Back Mode 1 will be applied by default if Custom is selected.

•• Wide: Display the picture in full screen regardless of the aspect ratio of the input source.

, and

•• 16:9: Display the picture with an aspect ratio of 16:9.
•• Screen Fit: Display the picture with the original aspect ratio without cutting off.
――The function may not be supported depending on the ports provided with the product.
――Changing the screen size is available when the following conditions are satisfied.
――A digital output device is connected using the DVI/HDMI cable.

――The input signal is 480p, 576p, 720p, or 1080p and monitor can display normally (Not every model can
support all of these signals.).
――This can only be set when the external input is connected through DVI/HDMI and PC/AV Mode is set to
AV.

HDMI Black Level

Coarse

If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/
color degradation, black level, etc.) may occur, depending on the connected source device. In such case,
HDMI Black Level can be used to adjust the image quality.

Adjust the screen frequency.
――This menu is available in Analog mode only.

If this is the case, correct the degraded picture quality using HDMI Black Level.
――This function is only available in HDMI mode.

•• Normal: Select this mode when there is no contrast ratio degradation.
•• Low: Select this mode to reduce the black level and increase the white level when there is a
contrast ratio degradation.
――HDMI Black Level may not be compatible with some source devices.

Fine
Fine-adjust the screen to obtain a vivid picture.
――This menu is available in Analog mode only.

――The HDMI Black Level feature is only activated at a certain AV resolution, such as 720P and 1080P.

H-Position & V-Position
H-Position: Move the screen to the left or right.
V-Position: Move the screen up or down.
――This menu is available in Analog mode only.
――This menu is only available when Image Size is set to Screen Fit in AV Mode.
When a 480P or 576P or 720P or 1080P signal is input in AV mode and the monitor can display normally,
select Screen Fit to adjust horizontal position in 0-6 levels.

Chapter 05
Configuring Tint
A detailed description of each function is provided. Refer to your product for details.
SAMSUNG
Bright is in Cinema or Dynamic Contrast mode. This menu is not available when Game Mode or Eye Saver Mode is enabled.
Adjust the tint of the screen. This menu is not available when MAGIC

――The functions available may vary depending on the product model. Refer to the actual product.

Green

Red

Adjust the value of the color green in the picture. (Range: 0~100)
A higher value will increase the intensity of the color.

Adjust the value of the color red in the picture. (Range: 0~100)

Blue

A higher value will increase the intensity of the color.
COLOR
Red

Green

Blue

Color Tone
Gamma

Adjust the red
saturation level.
Values closer to
100 mean greater
intensity for the
color.

Adjust the value of the color blue in the picture. (Range: 0~100)
A higher value will increase the intensity of the color.

Normal
Mode1

――The displayed image may differ depending on the model.

Color Tone
Adjust the general color tone of the picture.
――This menu is not available when SAMSUNGAngle is enabled.
MAGIC

•• Cool 2: Set the color temperature to be cooler than Cool 1.
•• Cool 1: Set the color temperature to be cooler than Normal mode.
•• Normal: Display the standard color tone.
•• Warm 1: Set the color temperature to be warmer than Normal mode.
•• Warm 2: Set the color temperature to be warmer than Warm 1.
•• Custom: Customize the color tone.
――When the external input is connected through DVI/HDMI and PC/AV Mode is set to AV, Color Tone has four
color temperature settings (Cool, Normal, Warm and Custom).

Gamma
Adjust the mid-range brightness (Gamma) for the picture.
――This menu is not available when SAMSUNGAngle is enabled.
MAGIC

•• Mode1 / Mode2 / Mode3

Chapter 06
Resizing or Relocating the Screen
A detailed description of each function is provided. Refer to your product for details.

――The functions available may vary depending on the product model. Refer to the actual product.

Menu H-Position & Menu V-Position

Language

Menu H-Position: Move the menu position to the left or right.
Menu V-Position: Move the menu position up or down.

Set the menu language.
――A change to the language setting will only be applied to the onscreen menu display.
――It will not be applied to other functions on your PC.
MENU SETTINGS
Language

English

Menu H-Position

100

Menu V-Position

Display Time

20 sec

Transparency

Set the menu
language.

Display Time
Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified
period of time.
Display Time can be used to specify the time after which you want the OSD menu to disappear.

Transparency
Set the transparency for the menu windows.

――The displayed image may differ depending on the model.

Chapter 07
Setup and Reset
A detailed description of each function is provided. Refer to your product for details.

――The functions available may vary depending on the product model. Refer to the actual product.

Smart Eco Saving

Reset All

The Smart Eco Saving function reduces power consumption by controlling the electric current used by
the monitor panel.
――This menu is not available when Eye Saver Mode is enabled.

Return all the settings for the product to the default factory settings.

――Game Mode will automatically turn off when Smart Eco Saving is enabled.

•• Off: Deactivate the Smart Eco Saving function.

SETUP&RESET
Reset All
Smart Eco Saving

Off

Off Timer Plus

Return all the
settings for the
product to the
default factory
settings.

•• On: The power consumption will automatically be reduced by about 10% over the current setting.
(The reduction of power consumption depends on the customer screen brightness condition.)

PC/AV Mode
Key Repeat Time

Acceleration

Source Detection

Auto

――The displayed image may differ depending on the model.

Off Timer Plus
Configuring Off Timer

PC/AV Mode
Set PC/AV Mode to AV. The picture size will be enlarged.
This option is useful when you view a movie.

Off Timer: Turn on Off Timer mode.

•• Set to PC when connected to a PC.

Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically
power off after the specified number of hours.

•• Set to AV when connected to an AV device.

――This option is only available when Off Timer is set to On.
――For products for the market in some regions, the Off Timer is set to automatically activate 4 hours after the
product powers on. This is done in accordance with power supply regulations. If you do not want the timer
to activate, go to MENU
SETUP&RESET
Off Timer Plus and set Off Timer to Off.

Configuring Eco Timer
Eco Timer: Turn on Eco Timer mode.
Eco Off After: The Eco Timer can be set between 10 and 180 minutes. The product will automatically
power off after the specified time has elapsed.
――This option is only available when Eco Timer is set to On.

――This function does not support Analog mode.
――Supplied for the wide models only such as 16:9 or 16:10.
――If the monitor (when set to DVI/HDMI) is in power saving mode or is displaying the message Check Signal
Cable, press the

button to display the On Screen Display (OSD). You can select PC or AV.

Key Repeat Time
Control the response rate of a button when the button is pressed.
Acceleration, 1 sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once
when a button is pressed.

Source Detection
Select either Auto or Manual as the method to recognize input signal.

Information
View the current input source, frequency and resolution.

PICTURE
COLOR
MENU SETTINGS
SETUP&RESET
INFORMATION

INFORMATION
LS********/**
S / N : ***************
HDMI
**kHz **Hz **
****x****
Optimal Mode
****x**** **Hz

――The displayed image may differ depending on the model.

Chapter 08
Installing the Software
Easy Setting Box

System Requirements
OS

Hardware

•• Windows XP 32Bit/64Bit

•• At least 32MB of memory

•• Windows Vista 32Bit/64Bit

•• At least 60MB of free space on the hard disk drive

•• Windows 7 32Bit/64Bit
Easy Setting Box enables users to use the monitor by partitioning multiple sections.

•• Windows 8 32Bit/64Bit

To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at
http://www.samsung.com.

•• Windows 8.1 32Bit/64Bit

――The software may not work properly if you do not restart the computer after the installation.

•• Windows 10 32Bit/64Bit

――The Easy Setting Box icon may not appear depending on the computer system and the product
specifications.
――If the shortcut icon does not appear, press the F5 key.

Restrictions and Problems with the Installation
The Easy Setting Box installation may be affected by the Graphics Card, Motherboard and the
Networking Environment.

Chapter 09
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Center
――Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,
contact Samsung Customer Service Center.

Check the following.
Installation issue (PC mode)
The screen keeps switching on and off.
Check the cable connection between the product and PC, and ensure the connectors are locked.

Testing the Product
Check if your product is operating normally by using the product test function.
If the screen is turned off and the power indicator blinks even though the product is properly connected
to a PC, perform a self-diagnosis test.

1 Power off both the PC and product.
2

Disconnect the cables from the product.

3 Power on the product.
4 If the message Check Signal Cable appears, the product is working normally.

Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected
to the product and PC.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the
screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update the
graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to adjust
the screen settings.)

――If the screen remains blank, check the PC system, video controller and cable.

Checking the Resolution and Frequency
For a mode that exceeds the supported resolution(refer to Standard Signal Mode Table), the message
Not Optimum Mode will appear for a short time.
――The displayed resolution may vary, depending on the computer system settings and cables.

Screen issue
The power LED is off. The screen will not switch on.
Check that the power cable is connected properly.
The message Check Signal Cable appears.
Check that the cable is properly connected to the product.
Check that the device connected to the product is powered on.

Not Optimum Mode is displayed.

Video playback is choppy.

This message appears when the signal from the graphics card exceeds the maximum resolution or
frequency for the product.

Playback of high-definition large video files can be choppy. This may be because the video player is
not optimized for the computer resource.

Change the maximum resolution and frequency to suit the product performance, referring to
Standard Signal Mode Table (P.37).

Try playing the file on another video player.

The images on the screen look distorted.
Check the cable connection to the product.

Source device issue

The screen is not clear. The screen is blurry.

A beeping sound is heard when my PC is booting.

Adjust Coarse and Fine.

If a beeping sound is heard when your PC is booting, have your PC serviced.

Remove any accessories (video extension cable, etc.) and try again.
Set the resolution and frequency to the recommended level.

――The LED lights on the frame of the product may be seen depending on the user's viewing angle. The light is
harmless to people and has no bearing on product features and performance. The product is safe to use.

The screen appears unstable and shaky. There are shadows or ghost images left on the screen.
Check that the resolution and frequency for the PC are within the range of resolution and frequency
compatible with the product. Next, if required, change the settings, referring to Standard Signal
Mode Table (P.37) in this manual and the INFORMATION menu on the product.
The screen is too bright. The screen is too dark.
Adjust Brightness and Contrast.
Screen color is inconsistent.
Change the COLOR settings.
The colors on the screen have a shadow and are distorted.
Change the COLOR settings.
White does not really look white.
Change the COLOR settings.
There is no image on the screen and the power LED blinks every 0.5 to 1 second.
The product is operating in power-saving mode.
Press any key on the keyboard or move the mouse to return to normal operating mode.
Text is blurry.
If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel
Fonts
Adjust ClearType text and change Turn on ClearType.

Q&A
――Refer to the user manual for your PC or graphics card for further instructions on adjustment.

How can I change the frequency?
Set the frequency on your graphics card.
•• Windows XP: Go to Control Panel

Appearance and Themes

•• Windows ME/2000: Go to Control Panel
•• Windows Vista: Go to Control Panel
•• Windows 7: Go to Control Panel

Settings

Appearance and Personalization

System

Control Panel
Display

Settings

Advanced

Appearance and Personalization

•• Windows 8(Windows 8.1): Go to Settings
settings.
•• Windows 10: Go to Settings

Display

Advanced

Monitor, and adjust Refresh rate under Monitor settings.

Personalization

Display

Display Settings

Screen Resolution

Appearance and Personalization

Advanced display settings

Advanced Settings

Advanced settings

Display

Monitor, and adjust Refresh rate under Monitor settings.

Screen Resolution

Display adapter properties

Monitor, and adjust Refresh rate under Monitor settings.

Advanced settings

Monitor, and adjust Refresh rate under Monitor

Monitor, and adjust Screen refresh rate under Monitor settings.

How can I change the resolution?
•• Windows XP: Go to Control Panel

Appearance and Themes

•• Windows ME/2000: Go to Control Panel
•• Windows Vista: Go to Control Panel
•• Windows 7: Go to Control Panel

Appearance and Personalization

System

Settings, and adjust the resolution.

Appearance and Personalization

•• Windows 8(Windows 8.1): Go to Settings
•• Windows 10: Go to Settings

Display

Control Panel
Display

Personalize

Display

Display Settings, and adjust the resolution.

Adjust Resolution, and adjust the resolution.

Appearance and Personalization

Display

Adjust Resolution, and adjust the resolution.

Advanced display settings, and adjust the resolution.

How do I set power-saving mode?
•• Windows XP: Set power-saving mode in Control Panel

Appearance and Themes

•• Windows ME/2000: Set power-saving mode in Control Panel
•• Windows Vista: Set power-saving mode in Control Panel
•• Windows 7: Set power-saving mode in Control Panel

Appearance and Personalization
Control Panel

Personalization

Screen Saver Settings

Appearance and Personalization

•• Windows 8(Windows 8.1): Set power-saving mode in Settings
•• Windows 10: Set power-saving mode in Settings

Display

Power options or BIOS SETUP on the PC.

Personalize

Screen Saver Settings

Appearance and Personalization

Lock screen

Power options or BIOS SETUP on the PC.

Screen timeout settings

Personalize

Power options or BIOS SETUP on the PC.

Power options or BIOS SETUP on the PC.
Screen Saver Settings

Power options or BIOS SETUP on the PC.

Power & sleep or BIOS SETUP on the PC.

Chapter 10
Specifications
General
Model Name

S22E348A

S24E348A

Size

22 Class (21.5 Inches / 54.6 cm)

24 Class (24.0 Inches / 60.9 cm)

Display area

476.64 mm (H) x 268.11 mm (V)

531.36 mm (H) x 298.89 mm (V)

18.8 Inches (H) x 10.6 Inches (V)

20.9 Inches (H) x 11.8 Inches (V)

0.24825 mm (H) x 0.24825 mm (V)

0.27675 mm (H) x 0.27675 mm (V)

Pixel Pitch

0.009774 Inches (H) x 0.009774 Inches (V) 0.010896 Inches (H) x 0.010896 Inches (V)
Power Supply

This product uses 100 to 240 V.
Refer to the label at the back of the product as the standard voltage can vary in
different countries.

VESA Mounting
Interface

100.0 mm x 100.0 mm
3.9 Inches x 3.9 Inches
(For use with Specialty(Arm) Mounting hardware.)

Environmental
conditions

Operating

――Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data
exchange between the monitor and PC system optimizes the monitor settings. Monitor installation takes
place automatically. However, you can customize the installation settings if desired.
――Panel Dots (Pixels)
Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be
brighter or darker on the LCD panel. This does not affect product performance.
――The above specifications are subject to change without notice to improve quality.
――This device is a Class B digital apparatus.
――For detailed device specifications, visit the Samsung Electronics website.

(USA only)
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website:
www.samsung.com/recyclingdirect or call, (877) 278 - 0799

Temperature: 50 F – 104 F (10 C – 40 C)
Humidity: 10% – 80%, non-condensing
Storage
Temperature: -4 F – 113 F (-20 C – 45 C)
Humidity: 5% – 95%, non-condensing

Standard Signal Mode Table
Model Name

S22E348A / S24E348A

Synchronization

Horizontal Frequency

30 – 81 kHz

Vertical Frequency

56 – 75 Hz

Optimum Resolution

1920 x 1080 @ 60 Hz

Maximum Resolution

1920 x 1080 @ 60 Hz

Resolution

If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal
modes, the screen may be blank even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual.

Resolution

Horizontal Frequency (kHz)

Vertical Frequency (Hz)

Pixel Clock (MHz)

Sync Polarity (H/V)

IBM, 720 x 400

31.469

70.087

28.322

-/+

MAC, 640 x 480

35.000

66.667

30.240

-/-

MAC, 832 x 624

49.726

74.551

57.284

-/-

MAC, 1152 x 870

68.681

75.062

100.000

-/-

VESA, 640 x 480

31.469

59.940

25.175

-/-

VESA, 640 x 480

37.861

72.809

31.500

-/-

VESA, 640 x 480

37.500

75.000

31.500

-/-

VESA, 800 x 600

35.156

56.250

36.000

+/+

VESA, 800 x 600

37.879

60.317

40.000

+/+

VESA, 800 x 600

48.077

72.188

50.000

+/+

VESA, 800 x 600

46.875

75.000

49.500

+/+

VESA, 1024 x 768

48.363

60.004

65.000

-/-

VESA, 1024 x 768

56.476

70.069

75.000

-/-

VESA, 1024 x 768

60.023

75.029

78.750

+/+

Resolution

Horizontal Frequency (kHz)

Vertical Frequency (Hz)

Pixel Clock (MHz)

Sync Polarity (H/V)

VESA, 1152 x 864

67.500

75.000

108.000

+/+

VESA, 1280 x 720

45.000

60.000

74.250

+/+

VESA, 1280 x 800

49.702

59.810

83.500

-/+

VESA, 1280 x 1024

63.981

60.020

108.000

+/+

VESA, 1280 x 1024

79.976

75.025

135.000

+/+

VESA, 1440 x 900

55.935

59.887

106.500

-/+

VESA, 1600 x 900

60.000

108.000

+/+

VESA, 1680 x 1050

65.290

59.954

146.250

-/+

VESA, 1920 x 1080

67.500

60.000

148.500

+/+

――Horizontal Frequency
The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in
kHz.
――Vertical Frequency
Repeating the same picture dozens of times per second allows you to view natural pictures. The repeat frequency is called "vertical frequency" or "refresh rate" and is indicated in Hz.
――This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality.
To avoid this, it is recommended that you select the optimum resolution specified for your product.
――Check the frequency when you exchange a CDT monitor (connected to a PC) for an LCD monitor. If the LCD monitor does not support 85 Hz, change the vertical frequency to 60 Hz using the CDT monitor before you exchange it
with the LCD monitor.

Chapter 11
Appendix
Responsibility for the Pay Service
(Cost to Customers)

A Product damage caused by customer's fault

――When the service is requested, in spite of in warranty, we may charge you for a visit from a service

•• External impact or drop.

technician in the following cases.

Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
•• If a service technician gives instructions on how to use product or simply adjusts options without
disassembling product.

Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;

•• Use of supplies or separatly sold product unspecified by Samsung.
•• Repair from a person besides an engineer of outsourcing service company or partner of Samsung
Electronics Co., Ltd.
•• Remodeling or repairing the product by customer.
•• Using it with incorrect voltage or non-authorised electrical connections.
•• Not following the "cautions" in User Manual.

•• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)
•• If a product is reinstalled or devices are connected additionally after installing the purchased
product for the first time.
•• If a product is reinstalled to move to a different spot or to move to a different house.
•• If customer requests instructions on how to use because of another company's product.
•• If customer requests instructions on how to use the network or another company's Program.
•• If customer requests software installation and setup for the product.

Others
•• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
•• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator,
Lamp, Filter, Ribbon, etc.)
――If customer requests a service in case the product has no defect, service fee may be charged. So please
read User Manual first.

•• If a service technician removes/cleans dusts or foreign materials inside of the product.
•• If customer requests an installation additionally after purchasing a product through homeshopping or online.

Extended warranty
You can buy an extended warranty within 90 days of purchasing the product.
The extended warranty will cover an additional period of 3 years, beyond the standard 3 year warranty.
Samsung guarantee that replacement parts will be available for 5 years after the end of production.
After 5 years, in the event that the Samsung’s service center has run out of replacement parts and
cannot repair the product, Samsung will replace your product at no additional charge. If the model you
purchased is no longer available, Samsung replace it with the current equivalent model.

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