Samsung Galaxy J7 Pro Manual SM J530 J730 UM EU Nougat Eng Rev.1.0 170616

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Basics
Applications
Settings
Appendix
- Troubleshooting
- Removing the battery

www.samsung.com

User Manual

English. 06/2017. Rev.1.0

SM-J530F

SM-J530Y

SM-J730F

SM-J730G/DS

SM-J530F/DS

SM-J530Y/DS

SM-J730F/DS

SM-J730GM/DS

SM-J530FM/DS

SM-J530YM/DS

SM-J730G

Table of Contents

Basics

4 Read me first

5 Device overheating situations and

solutions

8 Package contents

9 Device layout

11 Battery

13 SIM or USIM card (nano-SIM card)

18 Memory card

21 Turning the device on and off

22 Controlling the touchscreen

24 Home screen and Apps screen

29 Lock screen

30 Always On Display

32 Notification panel

34 Entering text

36 Screen capture

36 Opening apps

37 Secure Folder

41 Multi window

46 Samsung account

47 Transferring data from your previous

device

50 Device and data management

52 Sharing features

53 Emergency mode

Applications

54 Installing or uninstalling apps

56 Phone

60 Contacts

65 Messages

68 Internet

69 Email

70 Camera

81 Gallery

86 Samsung Pay

89 Samsung Members

90 Game Launcher

93 Samsung Notes

94 Calendar

95 S Health

98 Voice Recorder

99 My Files

99 Clock

101 Calculator

101 Radio

102 Google apps

Table of Contents

Settings

104 Introduction

104 Connections

115 Sounds and vibration

116 Notifications

116 Display

117 Wallpapers and themes

118 Advanced features

120 Device maintenance

122 Apps

122 Lock screen and security

130 Cloud and accounts

132 Google

132 Accessibility

133 General management

134 Software update

134 User manual

134 About device / About phone

Appendix

135 Troubleshooting

140 Removing the battery

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider,

model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the

overall performance of the device. Apps related to the content may not work properly

depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other

than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited

registry settings or modified operating system software. Attempting to customise the

operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device

are licensed for limited use. Extracting and using these materials for commercial or other

purposes is an infringement of copyright laws. Users are entirely responsible for illegal

use of media.

•

You may incur additional charges for data services, such as messaging, uploading and

downloading, auto-syncing, or using location services depending on your data plan. For

large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be

supported without prior notice. If you have questions about an app provided with

the device, contact a Samsung Service Centre. For user-installed apps, contact service

providers.

•

Modifying the device’s operating system or installing softwares from unofficial sources

may result in device malfunctions and data corruption or loss. These actions are violations

of your Samsung licence agreement and will void your warranty.

Basics

•

Depending on the region or model, some devices are required to receive approval from

the Federal Communications Commission (FCC). If your device is approved by the FCC,

you can view the FCC ID of the device. To view the FCC ID, launch the

Settings

app and

tap

About device

About phone

→

Battery information

•

Depending on the region, you can view the regulatory information on the device. To

view the information, launch the

Settings

app and tap

About device

About phone

→

Regulatory information

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast

charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or

performance and is in the device’s normal range of operation. If the battery becomes too hot,

the charger may stop charging.

Basics

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the

device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB

cable is damaged. Replace the damaged USB cable with a new Samsung-approved

one.

•

When using a wireless charger, do not place foreign materials, such as metal objects,

magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

When the device heats up during use

When you use features or apps that require more power or use them for extended periods,

your device may temporarily heat up due to increased battery consumption. Close any

running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on

the functions and apps you use, these examples may not apply to your model.

•

During the initial setup after purchase or when restoring data

•

When downloading large files

•

When using apps that require more power or using apps for extended periods

–

When playing high-quality games for extended periods

–

When recording videos for extended periods

–

When streaming videos while using the maximum brightness setting

–

When connecting to a TV

•

While multitasking (or, when running many apps in the background)

–

When using Multi window

–

When updating or installing apps while recording videos

–

When downloading large files during a video call

–

When recording videos while using a navigation app

Basics

•

When using large amount of data for syncing with the cloud, email, or other accounts

•

When using a navigation app in a car while the device is placed in direct sunlight

•

When using the mobile hotspot and tethering feature

•

When using the device in areas with weak signals or no reception

•

When charging the battery with a damaged USB cable

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as

liquid, dust, metal powder, and pencil lead

•

When you are roaming

Do the following when the device heats up:

•

Keep the device updated with the latest software.

•

Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•

Close apps that increase battery consumption or that run in the background when

not in use.

•

Delete unnecessary files or unused apps.

•

Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a while. If

the device continues to overheat, contact a Samsung Service Centre.

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may

turn off to cool down. This feature is only available on supported models.

•

If the device becomes hotter than usual, a device overheating message will appear. To

lower the device’s temperature, the screen brightness and the performance speed will be

limited and battery charging will stop. Running apps will be closed and you will only be

able to make emergency calls until the device cools down.

•

If the device overheats or feels hot for a prolonged period, a power off message will

appear. Turn off the device, and wait until it cools down.

Basics

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to

avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

•

Do not use or store your device for extended periods in very hot areas, such as inside a

car in the summertime.

•

Do not place the device in any areas that may overheat, such as on an electric heating

mat.

•

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high

pressure containers.

•

Never use a damaged charger or battery.

Package contents

Check the product box for the following items:

•

Device

•

Quick start guide

•

The items supplied with the device and any available accessories may vary

depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible

with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make

sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause

the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on

manufacturing companies. For more information about available accessories, refer

to the Samsung website.

Basics

Device layout

Touchscreen

Flash

Front camera

Speaker

Headset jack

Microphone

Home key (Fingerprint

recognition sensor)

Recents key

Multipurpose jack

Power key

Proximity/Light sensor

Speaker

Back key

Volume key

Flash

NFC antenna

Rear camera

GPS antenna

► Single SIM models:

Memory card tray

► Dual SIM models: SIM

card / Memory card tray

SIM card tray

Main antenna

Basics

•

Connectivity problems and battery drain may occur in the following situations:

–

If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while

using certain features, such as calls or the mobile data connection

•

Using a Samsung-approved screen protector is recommended. Unapproved screen

protectors may cause the sensors to malfunction.

•

Do not cover the proximity/light sensor area with screen accessories, such as a

screen protector or stickers. Doing so may cause the sensor to malfunction.

Keys

Key Function

Power

•

Press and hold to turn the device on or off.

•

Press to turn on or lock the screen.

Recents

•

Tap to open the list of recent apps.

Home

•

Press to turn on the screen while the screen is locked.

•

Press to return to the Home screen.

•

Press and hold to launch

Google

Back

•

Tap to return to the previous screen.

•

Tap and hold to access additional options for the current

screen.

Volume

•

Press to adjust the device volume.

Basics

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended

periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or

cables can cause the battery to explode or damage the device.

Connecting the charger improperly may cause serious damage to the device. Any

damage caused by misuse is not covered by the warranty.

To save energy, unplug the charger when not in use. The charger does not have a

power switch, so you must unplug the charger from the electric socket when not in

use to avoid wasting power. The charger should remain close to the electric socket

and easily accessible while charging.

1 Connect the USB cable to the USB power adaptor, and plug the USB cable into the

device’s multipurpose jack.

2 Plug the USB power adaptor into an electric socket.

3 After fully charging, disconnect the device from the charger. First unplug the charger

from the device, and then unplug it from the electric socket.

Basics

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the device maintenance feature.

•

When you are not using the device, turn off the screen by pressing the Power key.

•

Activate power saving mode.

•

Close unnecessary apps.

•

Deactivate the Bluetooth feature when not in use.

•

Deactivate the Wi-Fi feature when not in use.

•

Deactivate auto-syncing of apps that need to be synced, such as emails.

•

Decrease the backlight time.

•

Decrease the screen brightness.

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

•

If the battery is completely discharged, the device cannot be turned on immediately

when the charger is connected. Allow a depleted battery to charge for a few minutes

before turning on the device.

•

If you use multiple apps at once, network apps, or apps that need a connection to

another device, the battery will drain quickly. To avoid losing power during a data

transfer, always use these apps after fully charging the battery.

•

Using a power source other than the charger, such as a computer, may result in a slower

charging speed due to a lower electric current.

•

The device can be used while it is charging, but it may take longer to fully charge the

battery.

•

If the device receives an unstable power supply while charging, the touchscreen may not

function. If this happens, unplug the charger from the device.

•

While charging, the device and the charger may heat up. This is normal and should not

affect the device’s lifespan or performance. If the battery gets hotter than usual, the

charger may stop charging.

•

If you charge the device while the multipurpose jack is wet, the device may be damaged.

Thoroughly dry the multipurpose jack before charging the device.

•

If the device is not charging properly, take the device and the charger to a Samsung

Service Centre.

Basics

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not

responsible for any damages or inconveniences caused by lost or stolen cards.

•

Dual SIM models: In some areas, data transfer speeds may be slower if two SIM

cards are inserted in the device than when one SIM card is inserted.

•

Some LTE services may not be available depending on the service provider. For

more information about service availability, contact your service provider.

►

Single SIM models:

Basics

►

Dual SIM models:

–

SIM card tray 1:

Basics

–

SIM card tray 2:

1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may

be damaged.

2 Pull out the SIM card tray gently from the tray slot.

Basics

►

Single SIM models: Place the SIM or USIM card on the SIM card tray with the gold-

coloured contacts facing downwards.

►

Dual SIM models: Place the SIM or USIM card on the SIM card tray with the gold-

coloured contacts facing downwards.

Place the primary SIM or USIM card on the SIM card tray 1 and the secondary SIM or USIM

card on the SIM card tray 2.

4 Gently press the SIM or USIM card into the SIM card tray to secure it.

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

5 Insert the SIM card tray back into the tray slot.

•

If you insert the tray into your device while the tray is wet, your device may be

damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Correct card installation

►

Dual SIM models:

Nano-SIM card

microSD card

Use only a nano-SIM card.

Basics

Removing the SIM or USIM card

1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray.

2 Pull out the SIM card tray gently from the tray slot.

3 Remove the SIM or USIM card.

►

Single SIM models:

►

Dual SIM models:

4 Insert the SIM card tray back into the tray slot.

Basics

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for

a single device.

Activating SIM or USIM cards

On the Apps screen, tap

Settings

→

Connections

→

SIM card manager

. Select a SIM or

USIM card and tap the switch to activate it.

Customising SIM or USIM cards

On the Apps screen, tap

Settings

→

Connections

→

SIM card manager

and select a SIM or

USIM card to access the following options:

•

Icon

: Change the icon of the SIM or USIM card.

•

Name

: Change the display name of the SIM or USIM card.

•

Network mode

: Select a network type to use with the SIM or USIM card.

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to

specific cards.

On the Apps screen, tap

Settings

→

Connections

→

SIM card manager

and set the feature

preferences for your cards in

PREFERRED SIM CARD

Memory card

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards

may not be compatible with your device depending on the memory card manufacturer and

type. To view your device’s maximum memory card capacity, refer to the Samsung website.

•

Some memory cards may not be fully compatible with the device. Using an

incompatible card may damage the device or the memory card, or corrupt the data

stored in it.

•

Use caution to insert the memory card right-side up.

Basics

•

The device supports the FAT and the exFAT file systems for memory cards. When

inserting a card formatted in a different file system, the device will ask to reformat

the card or will not recognise the card. If the device does not recognise your

memory card, format it on your computer.

•

Frequent writing and erasing of data shortens the lifespan of memory cards.

•

When inserting a memory card into the device, the memory card’s file directory

appears in the

My Files

→

SD card

folder.

1 Insert the ejection pin into the hole on the memory card tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may

be damaged.

Basics

2 Pull out the memory card tray gently from the tray slot.

3 Place a memory card on the memory card tray with the gold-coloured contacts facing

downwards.

4 Gently press the memory card into the memory card tray to secure it.

If the card is not fixed firmly into the tray, the memory card may leave or fall out of the

tray.

5 Insert the memory card tray back into the tray slot.

•

If you insert the tray into your device while the tray is wet, your device may be

damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

On the Apps screen, tap

Settings

→

Device maintenance

→

Storage

→

Storage

settings

→

SD card

→

UNMOUNT

1 Insert the ejection pin into the hole on the memory card tray to loosen the tray.

2 Pull out the memory card tray gently from the tray slot.

3 Remove the memory card.

4 Insert the memory card tray back into the tray slot.

Do not remove the memory card while the device is transferring or accessing

information. Doing so can cause data to be lost or corrupted or damage to the

memory card or device. Samsung is not responsible for losses that result from the

misuse of damaged memory cards, including the loss of data.

Basics

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the

memory card on the device.

On the Apps screen, tap

Settings

→

Device maintenance

→

Storage

→

Storage

settings

→

SD card

→

Format

→

FORMAT

Before formatting the memory card, remember to make backup copies of all

important data stored in the memory card. The manufacturer’s warranty does not

cover loss of data resulting from user actions.

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the on-

screen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap

Power off

Follow all posted warnings and directions from authorised personnel in areas where

the use of wireless devices is restricted, such as aeroplanes and hospitals.

Restarting the device

If your device is frozen and unresponsive, press and hold the Power key and the Volume

Down key simultaneously for more than 7 seconds to restart it.

Power key

Volume Down key

Basics

Controlling the touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices.

Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply

excessive pressure to it with your fingertips.

•

The device may not recognise touch inputs close to the edges of the screen, which

are outside of the touch input area.

•

Leaving the touchscreen idle for extended periods may result in afterimages

(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the

device.

•

It is recommended to use fingers when you use the touchscreen.

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character

using the keyboard on the screen, tap it with your finger.

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

Basics

Dragging

To move an item, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe

upwards or downwards to scroll through a webpage or a list of items, such as contacts.

Basics

Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Home screen and Apps screen

Introduction

The Home screen is the starting point for accessing all of the device’s features. It displays

widgets, shortcuts to apps, and more.

The Apps screen displays icons for all apps, including newly installed apps.

The screen may appear differently depending on the region or service provider.

A widget

An app A folder

Screen indicators

Favourite apps

News screen indicator. View the

latest articles in various

categories.

Basics

Switching between Home and Apps screens

On the Home screen, swipe upwards or downwards to open the Apps screen. To return to

the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the

Home key or tap the Back key.

Home screen Apps screen

Moving items

Tap and hold an item, and then drag it to a new location. To move the item to another panel,

drag it to the side of the screen.

To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,

and then drag it to the top or bottom of the screen. A shortcut to the app will be added on

the Home screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home

screen.

Creating folders

Create folders and gather similar applications to quickly access and launch apps.

1 On the Home screen or the Apps screen, tap and hold an app, and then drag it over

another app.

Basics

2 Drop the app when a folder frame appears around the apps.

A new folder containing the selected apps will be created. Tap

Enter folder name

and

enter a folder name.

Adding more apps

Tap

ADD APPS

on the folder. Tick the apps to add and tap

ADD

. You can also add an app by

dragging it to the folder.

Moving apps from a folder

Tap and hold an app to drag it to a new location.

Deleting a folder

Tap and hold a folder, and then tap

Delete folder

. Only the folder will be deleted. The folder’s

apps will be relocated to the Apps screen.

Editing the Home screen

On the Home screen, tap and hold an empty area, or pinch your fingers together to access

the editing options. You can set the wallpaper, add widgets, and more. You can also add,

delete, or rearrange Home screen panels.

•

Adding pages: Swipe to the left, and then tap .

•

Moving pages: Tap and hold a panel preview, and then drag it to a new location.

•

Deleting pages: Tap on the page.

Basics

•

Wallpapers and themes

: Change the device’s wallpaper, theme, or icons.

•

Widgets

: Widgets are small apps that launch specific app functions to provide

information and convenient access on your Home screen. Tap and hold a widget, and

then drag it to the Home screen. The widget will be added on the Home screen.

•

Home screen settings

: Change the size of the grid to display more or fewer items on the

Home screen and more.

Displaying all apps on the Home screen

Without using a separate Apps screen, you can set the device to display all apps on the

Home screen. On the Home screen, tap and hold an empty area, and then tap

Home screen

settings

→

Home screen layout

→

Home screen only

→

APPLY

You can now access all your apps by swiping to the left on the Home screen.

Basics

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table

below are most common.

The status bar may not appear at the top of the screen in some apps. To display the

status bar, drag down from the top of the screen.

Icon Meaning

No signal

/ Signal strength

/ Roaming (outside of normal service area)

/ Preferred SIM or USIM card for calls (dual SIM models)

GPRS network connected

EDGE network connected

UMTS network connected

HSDPA network connected

HSPA+ network connected

/ LTE network connected

Wi-Fi connected

Bluetooth feature activated

Location services being used

Call in progress

Missed call

New text or multimedia message

Alarm activated

Basics

Icon Meaning

Mute mode activated

Vibration mode activated

Flight mode activated

Error occurred or caution required

Battery charging

Battery power level

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and

automatically locks if the device is not used for a specified period.

The screen is locked with

Swipe

, the default screen lock method.

Press the Power key or the Home key and swipe in any direction to unlock the screen.

To change the screen lock method, on the Apps screen, tap

Settings

→

Lock screen and

security

→

Screen lock type

, and then select a method.

When you set a pattern, PIN, password, or fingerprint for the screen lock method, you can

protect your personal information by preventing others from accessing your device. After

setting the screen lock method, the device will require an unlock code whenever unlocking it.

•

Swipe

: Swipe in any direction on the screen to unlock it.

•

Pattern

: Draw a pattern with four or more dots to unlock the screen.

•

: Enter a PIN with at least four numbers to unlock the screen.

Basics

•

Password

: Enter a password with at least four characters, numbers, or symbols to unlock

the screen.

•

None

: Do not set a screen lock method.

•

Fingerprints

: Register your fingerprints to unlock the screen. Refer to Fingerprint

recognition for more information.

You can set your device to perform a factory data reset if you enter the unlock code

incorrectly several times in a row and reach the attempt limit. On the Apps screen,

tap

Settings

→

Lock screen and security

→

Secure lock settings

and tap the

Auto

factory reset

switch to activate it.

Always On Display

You can always view information, such as the clock or calendar, or control music playback on

the screen when it is turned off.

You can also check new notifications, such as messages or missed calls.

This feature may not be supported by some devices.

Opening notifications when the screen is off

When you receive message, missed call, or app notifications, notification icons will appear on

the screen even when it is turned off. Double-tap a notification icon with your finger to view

its notification.

Basics

If the screen is locked, you must unlock it to view notifications.

Setting the schedule for the Always On Display feature

On the Apps screen, tap

Settings

→

Lock screen and security

→

Always On Display

, and

then tap the

Show always

switch to deactivate it. Then, tap

Set schedule

and set the start

time and end time.

Controlling music playback when the screen is off

You can control music playback when the screen is off, without turning on the screen.

1 On the Apps screen, tap

Settings

→

Lock screen and security

→

Information and

FaceWidgets

→

FaceWidgets

, and then tap the

Music Controller

switch to activate it.

2 To control music playback when the screen is off, double-tap the clock.

3 Tap the icons to control the playback.

Basics

Notification panel

Using the notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear

on the status bar. To see more information about the icons, open the notification panel and

view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel,

swipe upwards on the screen.

You can open the notification panel, even on the locked screen.

You can use the following functions on the notification panel.

►

Single SIM models:

Launch Settings.

Tap a notification and perform

various actions.

Clear all notifications.

Quick setting buttons

Block notifications from apps.

Basics

►

Dual SIM models:

Tap a notification and perform

various actions.

Clear all notifications.

Launch Settings.

Block notifications from apps.

Quick setting buttons

SIM and USIM card feature

preferences. Tap to access the

SIM card manager.

Using quick setting buttons

Tap quick setting buttons to activate certain features. Swipe downwards on the notification

panel to view more buttons.

To change feature settings, tap the text under each button. To view more detailed settings,

tap and hold a button.

To rearrange buttons, tap

→

Button order

, tap and hold a button, and then drag it to

another location.

Basics

Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create notes, and

more.

Text entry is not supported in some languages. To enter text, you must change the

input language to one of the supported languages.

Break to the next line.

Delete a preceding character.

Enter symbols.

Enter uppercase. For all caps, tap

it twice.

Change the keyboard settings. Enter a space.

Changing the input language

Tap

→

Languages and types

→

MANAGE INPUT LANGUAGES

, and then select the

languages to use. When you select two or more languages, you can switch between the input

languages by swiping to the left or right on the space key.

Changing the keyboard layout

Tap

→

Languages and types

, select a language, and then select a keyboard layout to use.

3x4 keyboard

, a key has three or four characters. To enter a character, tap the

corresponding key repeatedly until the desired character appears.

Basics

Additional keyboard functions

Tap and hold to use various functions. Other icons may appear instead of the icon

depending on the last function that was used.

•

: Enter text by voice.

Change the voice input settings.

Start or pause entering text by

voice.

•

: Add an item from the clipboard.

•

: Enter emoticons.

•

: Change the keyboard for one-handed operation.

•

: Change the keyboard settings.

Copying and pasting

1 Tap and hold over text.

2 Drag or to select the desired text, or tap

Select all

to select all text.

3 Tap

Copy

Cut

The selected text is copied to the clipboard.

4 Tap and hold where the text is to be inserted and tap

Paste

To paste text that you have previously copied, tap

Clipboard

and select the text.

Basics

Dictionary

Look up definitions for words while using certain features, such as when browsing webpages.

1 Tap and hold over a word that you want to look up.

If the word you want to look up is not selected, drag or to select the desired text.

2 Tap

→

Dictionary

on the options list.

If a dictionary is not preinstalled on the device, tap

Move to Manage dictionaries

→

next to a dictionary to download it.

3 View the definition in the dictionary pop-up window.

To switch to the full screen view, tap . Tap the definition on the screen to view more

definitions. In the detailed view, tap to add the word to your favourite words list or tap

Search Web

to use the word as a search term.

Screen capture

Capture a screenshot while using the device.

Press and hold the Home key and the Power key simultaneously. You can view captured

images in

Gallery

It is not possible to capture a screenshot while using some apps and features.

Opening apps

On the Home screen or the Apps screen, select an app icon to open it.

To open an app from the list of recently used apps, tap and select a recent app window.

Closing an app

Tap , and tap or drag a recent app window to the left or right to close it. To close all

running apps, tap

CLOSE ALL

Basics

Secure Folder

Introduction

Secure Folder protects your private content and apps, such as photos and notes, from being

accessed by others. You can keep your private content and apps secure even when the device

is unlocked.

Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be

transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi

Direct. Attempting to customise the operating system or modifying software will

cause Secure Folder to be automatically locked and inaccessible. Before saving data in

Secure Folder, make sure to back up a copy of the data in another secure location.

Basics

Creating Secure Folder

1 On the Apps screen, tap

Settings

→

Lock screen and security

→

Secure Folder

2 Tap

and sign in to your Samsung account.

3 Select a lock method to use for Secure Folder and follow the on-screen instructions to

complete the setup.

If you forget your Secure Folder unlock code, you can reset it using your Samsung

account. Tap the reset button that appears when an incorrect unlock code is entered,

and enter your Samsung account password.

Setting auto lock for Secure Folder

Set the device to automatically lock Secure Folder when it is not being used.

1 On the Apps screen, tap

Secure Folder

2 Tap

→

Settings

→

Auto lock Secure Folder

3 Select a lock option.

To manually lock your Secure Folder, tap

Lock

Moving content

Move content, such as photos and contacts, to Secure Folder. The following actions are an

example of moving an image from the default storage to Secure Folder.

1 On the Apps screen, tap

Gallery

2 Select an image and tap

→

Move to Secure Folder

The selected items will be moved to the corresponding app in Secure Folder.

You can move content from Secure Folder to the corresponding app in the default

storage. Select an item and tap

→

Move out of Secure Folder

Basics

Adding apps

Add an app to use in Secure Folder.

1 On the Apps screen, tap

Secure Folder

2 Tap

Add apps

3 Tick one or more apps installed on the device and tap

DONE

To install apps from

Play Store

, tap

DOWNLOAD FROM PLAY STORE

To install apps from

Galaxy Apps

, tap

DOWNLOAD FROM GALAXY APPS

Removing apps from Secure Folder

Tap

Edit apps

, tick apps, and then tap

Uninstall

Adding accounts

Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure

Folder.

1 On the Apps screen, tap

Secure Folder

2 Tap

→

Settings

→

Accounts

→

Add account

3 Select an account service.

4 Follow the on-screen instructions to complete the account setup.

Hiding Secure Folder

You can hide the Secure Folder shortcut from the Apps screen.

1 On the Apps screen, tap

Secure Folder

2 Tap

→

Settings

and tap the

Show Secure Folder

switch to deactivate it.

To show the Secure Folder shortcut again, open the Apps screen, tap

Settings

→

Lock screen

and security

→

Secure Folder

, and then tap the

Show Secure Folder

switch to activate it.

Basics

Backing up and restoring Secure Folder

Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account

and restore them later.

Backing up data

1 On the Apps screen, tap

Secure Folder

2 Tap

→

Settings

→

Backup and restore

3 Tap

Add account

and register and sign in to your Samsung account.

4 Tap

Back up Secure Folder data

5 Tick items you want to back up and tap

BACK UP NOW

Data will be backed up to Samsung Cloud.

Restoring data

1 On the Apps screen, tap

Secure Folder

2 Tap

→

Settings

→

Backup and restore

3 Tap

Restore backup

4 Select a device and the data types you want to restore and tap

RESTORE

Backed up data will be restored to your device.

Basics

Uninstalling Secure Folder

You can uninstall Secure Folder, including the content and apps in it.

1 On the Apps screen, tap

Settings

→

Lock screen and security

→

Secure Folder

→

Uninstall

2 Tap

UNINSTALL

To back up content before uninstalling Secure Folder, tick

Move media files out of

Secure Folder

and tap

UNINSTALL

. To access data backed from Secure Folder, open

the

Samsung

folder, launch the

My Files

app, and then tap

Internal storage

→

Secure

Folder

Notes saved in

Samsung Notes

will not be backed up.

Multi window

Introduction

Multi window lets you run two apps at the same time in the split screen view. You can also run

multiple apps at the same time in the pop-up view.

Some apps may not support this feature.

Split screen view Pop-up view

Basics

Split screen view

1 Tap to open the list of recently used apps.

2 Swipe upwards or downwards and tap on a recent app window.

The selected app will launch in the upper window.

3 In the lower window, swipe upwards or downwards to select another app to launch.

To launch apps not in the list of recently used apps, tap

MORE APPS

and select an app.

Basics

Using additional options

Tap the bar between the app windows to access additional options.

Switch locations between

app windows.

Close the currently

selected app.

Adjusting the window size

Drag the bar between the app windows up or down to adjust the size of the windows.

Basics

Sharing text or images between windows

Drag and drop text or copied images from one window to another. Tap and hold an item in

the selected window and drag it to a location in another window.

Some apps may not support this feature.

Minimising the split screen view

Press the Home key to minimise the split screen view. The icon will appear on the status

bar. The app in the lower window will close and the app in the upper window will remain

active in the minimised split screen view.

To close the minimised split screen view, open the notification panel and tap the icon on

the Multi window notification.

Maximising a window

Tap an app window and drag the bar between the app windows to the top or bottom edge of

the screen.

Basics

Pop-up view

This feature may not be available depending on the region or service provider.

1 Tap to open the list of recently used apps.

2 Swipe upwards or downwards, tap and hold an app window, and then drag it to

Drop

here for pop-up view

The app screen will appear in the pop-up view.

Minimise the window.

Close the app.

Maximise the window.

Moving pop-up windows

To move a pop-up window, tap the window’s toolbar and drag it to a new location.

Basics

Samsung account

Introduction

Your Samsung account is an integrated account service that allows you to use a variety of

Samsung services provided by mobile devices, TVs, and the Samsung website. Once your

Samsung account has been registered, you can use apps provided by Samsung, without

signing in to your account.

Create your Samsung account with your email address.

To check the list of services that can be used with your Samsung account, visit

account.samsung.com. For more information on Samsung accounts, open the Apps screen

and tap

Settings

→

Cloud and accounts

→

Accounts

→

Samsung account

→

Help

Registering your Samsung account

Registering a new Samsung account

If you do not have a Samsung account, you should create one.

1 On the Apps screen, tap

Settings

→

Cloud and accounts

→

Accounts

→

Add account

2 Tap

Samsung account

→

CREATE ACCOUNT

3 Follow the on-screen instructions to complete creating your account.

Registering an existing Samsung account

If you already have a Samsung account, register it to the device.

1 On the Apps screen, tap

Settings

→

Cloud and accounts

→

Accounts

→

Add account

2 Tap

Samsung account

→

3 Enter your email address and password, and then tap

If you forget your account information, tap

Forgotten your ID or password?

You can find

your account information when you enter the required information and security code

displayed that is on the screen.

Basics

Removing your Samsung account

When you remove your registered Samsung account from the device, your data, such as

contacts or events, will also be removed.

1 On the Apps screen, tap

Settings

→

Cloud and accounts

→

Accounts

2 Tap

Samsung account

→

Remove account

→

3 Enter your Samsung account password and then tap

REMOVE ACCOUNT

Transferring data from your previous device

You can transfer contacts, images, and other data from a previous device to your device via

Smart Switch or Samsung Cloud.

•

This feature may not be supported on some devices or computers.

•

Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung

takes copyright seriously. Only transfer content that you own or have the right to

transfer.

Transferring data via Smart Switch

You can transfer data from a previous device to your device via Samsung Smart Switch.

The following versions of Samsung Smart Switch are available.

•

Mobile version

: Transfer data between mobile devices. You can download the app from

Galaxy Apps

Play Store

•

Computer version

: Transfer data between your device and a computer. You can

download the app from www.samsung.com/smartswitch.

Basics

Transferring data wirelessly via Wi-Fi Direct

Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

1 On both devices, download and install Smart Switch from

Galaxy Apps

Play Store

2 Place the devices near each other.

3 Launch

Smart Switch

on both devices.

4 On the previous device, tap

WIRELESS

→

SEND

→

CONNECT

5 On your device, tap

WIRELESS

→

RECEIVE

and select the previous device type.

6 Follow the on-screen instructions to transfer data from your previous device.

Transferring backup data from a computer

Transfer data between your device and a computer. You must download the Smart Switch

computer version app from www.samsung.com/smartswitch. Back up data from your

previous device to a computer and import the data to your device.

Basics

1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.

2 On the computer, launch Smart Switch.

If your previous device is not a Samsung device, back up data to a computer using a

program provided by the device’s manufacturer. Then, skip to the fifth step.

3 Connect your previous device to the computer using the USB cable.

4 On the computer, follow the on-screen instructions to back up data from the device.

Then, disconnect your previous device from the computer.

5 Connect your device to the computer using the USB cable.

6 On the computer, follow the on-screen instructions to transfer data to your device.

Transferring data via Samsung Cloud

Back up data from your previous device to Samsung Cloud and restore the data to your

device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer

to Accounts for more information.

1 On the previous device, back up the data to your Samsung account.

2 On your device, launch the

Settings

app and tap

Cloud and accounts

→

Samsung

Cloud

→

Restore

3 Tap and select the previous device from the devices list.

4 Tick the data types you want to restore and tap

RESTORE NOW

Basics

Device and data management

Connecting the device to a computer for data transfer

Move audio, video, image, or other types of files from the device to the computer, or vice

versa.

Do not disconnect the USB cable from the device when you are transferring files.

Doing so may cause data loss or device damage.

The devices may not connect properly if they are connected via a USB hub. Directly

connect the device to the computer’s USB port.

1 Connect the device to the computer using the USB cable.

2 Open the notification panel, and then tap

Transferring media files via USB

→

Transfer

media files

If the computer cannot recognise your device, tap

Transfer images

3 Tap

ALLOW

to permit the computer to access your device’s data.

When the computer recognises your device, the device will appear in My PC.

4 Transfer files between your device and the computer.

Updating the device

The device can be updated to the latest software.

Updating over the air

The device can be directly updated to the latest software by the firmware over-the-air (FOTA)

service.

On the Apps screen, tap

Settings

→

Software update

→

Download updates manually

When you tap the

Download updates automatically

switch to activate it, updates

will be downloaded when the device is connected to a Wi-Fi network.

Basics

Updating with Smart Switch

Connect the device to a computer and update the device to the latest software.

1 On the computer, visit www.samsung.com/smartswitch to download and install Smart

Switch.

2 On the computer, launch Smart Switch.

3 Connect the device to the computer using a USB cable.

4 If a software update is available, follow the on-screen instructions to update the device.

•

Do not turn off the computer or disconnect the USB cable while the device is

updating.

•

While updating the device, do not connect other media devices to the computer.

Doing so may interfere with the update process. Before updating, disconnect all

other media devices from the computer.

Backing up and restoring data

Keep your personal information, app data, and settings safe on your device. You can back up

your sensitive information and access it later. You must sign in to your Google or Samsung

account to back up or restore data. Refer to Samsung account and Accounts for more

information.

Using a Samsung account

On the Apps screen, tap

Settings

→

Cloud and accounts

→

Backup and restore

→

Backup

settings

for the Samsung account, tap the switches next to the items you want to back up to

activate them, and then tap

BACK UP NOW

Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information.

To set the device to automatically back up data, tap the

AUTO BACK UP

switch to activate it.

To restore backup data from Samsung Cloud using a Samsung account, tap

Restore

. Select a

device and the data types you want to restore and tap

RESTORE NOW

. The selected data will

be restored to your device.

Basics

Using a Google account

On the Apps screen, tap

Settings

→

Cloud and accounts

→

Backup and restore

and tap the

Back up my data

switch for the Google account to activate it. Tap

Backup account

and select

an account as the backup account.

To restore data using a Google account, tap the

Automatic restore

switch to activate it. When

you reinstall apps, backed up settings and data will be restored.

Performing a data reset

Delete all settings and data on the device. Before performing a factory data reset, ensure you

back up all important data stored on the device. Refer to Backing up and restoring data for

more information.

On the Apps screen, tap

Settings

→

General management

→

Reset

→

Factory data reset

→

RESET

→

DELETE ALL

. The device automatically restarts.

Sharing features

Share content by using various sharing options. The following actions are an example of

sharing images.

You may incur additional charges when sharing files via the mobile network.

1 Tap

Gallery

on the Apps screen.

2 Select an image.

3 Tap

and select a sharing method, such as Bluetooth and email.

Basics

You can also use the following options:

•

Link Sharing

: Upload content to the Samsung storage server and share the link and

the access code with others, even if they are not saved in your contacts list. To use this

feature, your phone number must be verified.

•

View content on TV (Smart View)

: View your device’s displayed content on a larger

screen via a wireless connection.

When you have a communication or sharing history, the people you contacted will

appear on the sharing options panel. To directly share content with them via the

corresponding app, select a person’s icon. If the feature is not activated, open the

Apps screen, tap

Settings

→

Advanced features

, and then tap the

Direct share

switch to activate it.

4 Follow the on-screen instructions to share the image with others.

When the image is sent to the recipients’ devices, a notification will appear on their devices.

Tap the notification to view or download the image.

Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps

and functions will be restricted. In emergency mode, you can make an emergency call, send

your current location information to others, sound an emergency alarm, and more.

Press and hold the Power key, and then tap

Emergency mode

The usage time left shows the time remaining before the battery power runs

out. Usage time left may vary depending on your device settings and operating

conditions.

Deactivating emergency mode

To deactivate emergency mode, tap

→

Disable Emergency mode

. Alternatively, press and

hold the Power key, and then tap

Emergency mode

Applications

Installing or uninstalling apps

Galaxy Apps

Purchase and download apps. You can download apps that are specialised for Samsung

Galaxy devices.

Tap

Samsung

→

Galaxy Apps

on the Apps screen.

This app may not be available depending on the region or service provider.

Installing apps

Browse apps by category or tap the search field to search for a keyword.

Select an app to view information about it. To download free apps, tap

INSTALL

. To purchase

and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap

→

Settings

→

Auto update apps

, and

then select an option.

Play Store

Purchase and download apps.

Tap

Play Store

on the Apps screen.

Installing apps

Browse apps by category or search for apps by keyword.

Select an app to view information about it. To download free apps, tap

INSTALL

. To purchase

and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap

→

Settings

→

Auto-update apps

, and

then select an option.

Applications

Managing apps

Uninstalling apps and using app sleep mode

Tap and hold an app and select an option.

•

Disable

: Disable selected default apps that cannot be uninstalled from the device.

•

Sleep

: Put apps in sleep mode to save the battery by preventing them from running in

the background.

•

Uninstall

: Uninstall downloaded apps.

Enabling apps

On the Apps screen, tap

Settings

→

Apps

→

Disabled

, select an app, and then tap

ENABLE

Setting app permissions

For some apps to operate properly, they may need permission to access or use information

on your device. When you open an app, a pop-up window may appear and request access to

certain features or information. Tap

ALLOW

on the pop-up window to grant permissions to

the app.

To view your app permission settings, open the Apps screen and tap

Settings

→

Apps

Select an app and tap

Permissions

. You can view the app’s permissions list and change its

permissions.

To view or change app permission settings by permission category, open the Apps screen,

tap

Settings

→

Apps

→

App permissions

. Select an item and tap the switches next to

apps to grant permissions.

If you do not grant permissions to apps, the basic features of the apps may not

function properly.

Applications

Phone

Introduction

Make or answer voice and video calls.

Making calls

1 Tap

Phone

on the Apps screen.

2 Enter a phone number.

If the keypad does not appear on the screen, tap to open the keypad.

►

Single SIM models: Tap to make a voice call, or tap to make a video call.

Add the number to the contacts

list. Preview the phone number.

Hide the keypad.

Delete a preceding character.

Access additional options.

Applications

►

Dual SIM models: Tap or to make a voice call, or tap to make a video call.

Add the number to the contacts

list. Preview the phone number.

Hide the keypad.

Delete a preceding character.

Access additional options.

Using speed dial

Set speed dial numbers to quickly make calls.

To set a number to speed dial, tap

→

Speed dial

, select a speed dial number, and then add a

phone number.

To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10

and up, tap the first digit(s) of the number, and then tap and hold the last digit.

For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and

hold 3.

Making calls from the locked screen

On the locked screen, drag outside the large circle.

Making calls from call logs or contacts list

Tap

RECENTS

CONTACTS

, and then swipe to the right on a contact or a phone number to

make a call.

Applications

Making an international call

1 Tap to open the keypad if the keypad does not appear on the screen.

2 Tap and hold 0 until the + sign appears.

►

Single SIM models: Enter the country code, area code, and phone number, and then

tap .

►

Dual SIM models: Enter the country code, area code, and phone number, and then

tap or .

Receiving calls

Answering a call

When a call comes in, drag outside the large circle.

Rejecting a call

When a call comes in, drag outside the large circle.

To send a message when rejecting an incoming call, drag the rejection message bar upwards.

To create various rejection messages, open the Apps screen, tap

Phone

→

Settings

→

Quick decline messages

, enter a message, and then tap .

Missed calls

If a call is missed, the icon appears on the status bar. Open the notification panel to view

the list of missed calls. Alternatively, on the Apps screen, tap

Phone

→

RECENTS

to view

missed calls.

Applications

Blocking phone numbers

Block calls from specific numbers added to your block list.

1 On the Apps screen, tap

Phone

→

Settings

→

Block numbers

2 Tap , tick contacts, and then tap

DONE

To manually enter a number, tap

Enter phone number

, enter a phone number, and then

tap .

When blocked numbers try to contact you, you will not receive notifications. The calls will be

logged in the call log.

You can also block incoming calls from people that do not show their caller ID. Tap the

Block unknown callers

switch to activate the feature.

Options during calls

During a voice call

The following actions are available:

•

: Access additional options.

•

Add call

: Dial a second call.

•

Extra volume

: Increase the volume.

•

Bluetooth

: Switch to a Bluetooth headset if it is connected to the device.

•

Speaker

: Activate or deactivate the speakerphone. When using the speakerphone, keep

the device away from your ears.

•

Keypad

Hide

: Open or close the keypad.

•

Mute

: Turn off the microphone so that the other party cannot hear you.

•

: End the current call.

Applications

During a video call

Tap the screen to use the following options:

•

: Access additional options.

•

Camera

: Turn off the camera so that the other party cannot see you.

•

Switch

: Switch between the front and rear cameras.

•

: End the current call.

•

Mute

: Turn off the microphone so that the other party cannot hear you.

•

Speaker

: Activate or deactivate the speakerphone. When using the speakerphone, keep

the device away from your ears.

Contacts

Introduction

Create new contacts or manage contacts on the device.

Adding contacts

Creating a new contact

1 Tap

Contacts

on the Apps screen.

2 Tap and select a storage location.

Applications

3 Enter contact information.

Select a storage location.

Add an image.

Open more information fields.

Scan contact information from a

business card.

Enter contact information.

Depending on the selected storage location, the types of information you can save

may vary.

4 Tap

SAVE

Adding a phone number to Contacts from the keypad

1 Tap

Phone

on the Apps screen.

2 Enter the number and tap

ADD TO CONTACTS

If the keypad does not appear on the screen, tap to open the keypad.

3 Tap

Create contact

to create a new contact, or tap

Update existing

to add the number to

an existing contact.

Applications

Adding a phone number to Contacts from the calls list

1 On the Apps screen, tap

Phone

→

RECENTS

2 Tap a caller’s image, or tap a phone number

→

Details

3 Tap

CREATE CONTACT

to create a new contact, or tap

UPDATE EXISTING

to add the

number to an existing contact.

Importing contacts

Add contacts by importing them from other storages to your device.

1 Tap

Contacts

on the Apps screen.

2 Tap

→

Manage contacts

→

Import/Export contacts

→

IMPORT

3 Select a storage location to import contacts from.

4 Tick VCF files or contacts to import and tap

DONE

5 Select a storage location to save contacts to and tap

IMPORT

Synching contacts with your web accounts

Sync your device contacts with online contacts saved in your web accounts, such as your

Samsung account.

On the Apps screen, tap

Settings

→

Cloud and accounts

→

Accounts

, select an account

name, select the account to sync with, and then tap

Contacts (Samsung account)

Sync

Contacts

Applications

Searching for contacts

On the Apps screen, tap

Contacts

Use one of the following search methods:

•

Scroll up or down the contacts list.

•

Drag a finger along the index at the right side of the contacts list to scroll through it

quickly.

•

Tap the search field at the top of the contacts list and enter search criteria.

Tap the contact’s image, or tap the contact’s name

→

Details

. Then take one of the following

actions:

•

: Add to favourite contacts.

•

/ : Make a voice or video call.

•

: Compose a message.

•

: Compose an email.

Sharing contacts

You can share contacts with others by using various sharing options.

1 Tap

Contacts

on the Apps screen.

2 Tap

→

3 Tick contacts and tap

4 Select a sharing method.

Saving and sharing profile

Share your profile information, such as your photo and status message, with others using the

profile sharing feature.

•

This feature may not be available depending on the region or service provider.

•

This feature is only available for contacts who have activated the profile sharing

feature on their device.

Applications

1 Tap

Contacts

on the Apps screen.

2 Select your profile.

3 Tap

EDIT

, edit your profile, and tap

SAVE

4 Tap

→

Profile sharing

, and then tap the switch to activate it.

To use this feature, your phone number must be verified. You can view your contacts’ updated

profile information in

Contacts

To set additional items to share, tap

Shared content

and select items.

To set a contact group to share your profile with, tap

Share with

and select an option.

Merging duplicate contacts

When you import contacts from other storages, or sync or move contacts to other accounts,

your contacts list may include duplicate contacts. Merge duplicate contacts into one to

streamline your contacts list.

1 Tap

Contacts

on the Apps screen.

2 Tap

→

Manage contacts

→

Merge contacts

3 Tick contacts and tap

MERGE

Deleting contacts

1 Tap

Contacts

on the Apps screen.

2 Tap

→

Delete

3 Tick contacts and tap

DELETE

To delete contacts one by one, open the contacts list and tap a contact’s image or tap a

contact’s name

→

Details

. Then tap

→

Delete

Applications

Messages

Introduction

Send and view messages by conversation.

Sending messages

You may incur additional charges for sending messages when you are roaming.

1 Tap

Messages

on the Apps screen.

2 Tap .

3 Add recipients and tap

COMPOSE

4 Enter a message.

►

Single SIM models:

Access additional options.

Enter a message.

Add recipients from the contacts

list.

Enter emoticons.

Attach files.

Edit recipients.

Send the message.

Applications

►

Dual SIM models:

Access additional options.

Enter a message.

Add recipients from the contacts

list.

Enter emoticons.

Attach files.

Edit recipients.

Select a SIM or USIM card.

►

Single SIM models: Tap

SEND

to send the message.

►

Dual SIM models: Tap or to send the message.

Viewing messages

Messages are grouped into message threads by contact.

You may incur additional charges for receiving messages when you are roaming.

1 Tap

Messages

on the Apps screen.

2 On the messages list, select a contact.

3 View your conversation.

►

Single SIM models: To reply to the message, enter a message and tap

SEND

►

Dual SIM models: To reply to the message, enter a message and tap or .

Applications

Blocking unwanted messages

Block messages from specific numbers added to your block list.

1 Tap

Messages

on the Apps screen.

2 Tap

→

Settings

→

Block messages

→

Block numbers

3 Tap

INBOX

CONTACTS

, select a contact, and then tap .

To manually enter a number, tap

Enter number

, and then enter a phone number.

Setting the message notification

You can change notification sound, display options, and more.

1 Tap

Messages

on the Apps screen.

2 Tap

→

Settings

→

Notifications

, and then tap the switch to activate it.

3 Change the notification settings.

•

Notification sound

: Change the notification sound.

•

Vibrate when sound plays

: Set the device to vibrate when you receive messages.

•

Pop-up display

: Set the device to display messages in pop-up windows.

•

Preview message

: Set the device to display message content on the locked screen

and in pop-up windows.

Setting a message reminder

You can set an alert at an interval to let you know that you have unchecked notifications.

If this feature is not activated, open the Apps screen, tap

Settings

→

Accessibility

→

Notification reminder

, and then tap the switch to activate it. Then, tap the

Messages

switch

to activate it.

Applications

Internet

Introduction

Browse the Internet to search for information and bookmark your favourite webpages to

access them conveniently.

Browsing webpages

1 On the Apps screen, tap

Samsung

→

Internet

2 Tap the address field.

3 Enter the web address or a keyword, and then tap

To view the toolbars, drag your finger downwards slightly on the screen.

Bookmark the current webpage.

Open the homepage.

Move between pages. Open the browser's tab

manager.

Access additional options.

Refresh the current webpage.

View your bookmarks, saved

webpages, and recent browsing

history.

Applications

Using secret mode

In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can

lock secret mode using a password and your fingerprint.

Activating secret mode

In the toolbar at the bottom of the screen, tap

Tabs

→

TURN ON SECRET MODE

. If you are

using this feature for the first time, set whether to use a password for secret mode.

In secret mode, you cannot use some features, such as screen capture.

In secret mode, the device will change the colour of the toolbars.

Changing security settings

You can change your password or the lock method.

Tap

→

Settings

→

Privacy

→

Secret mode security

→

Change password

. To set your

registered fingerprint as the lock method along with the password, tap the

Fingerprints

switch to activate it. Refer to Fingerprint recognition for more information about using your

fingerprints.

Deactivating secret mode

In the toolbar at the bottom of the screen, tap

Tabs

→

TURN OFF SECRET MODE

Setting up email accounts

Set up an email account when opening

for the first time.

1 On the Apps screen, tap

Samsung

→

2 Enter the email address and password, and then tap

To manually register an email account, tap

MANUAL SETUP

Applications

3 Follow the on-screen instructions to complete the setup.

To set up another email account, tap

→

Add account

If you have more than one email account, you can set one as the default account. Tap

→

Set default account

Sending emails

1 Tap to compose an email.

2 Add recipients and enter an email text.

3 Tap

SEND

to send the mail.

Reading emails

When

is open, the device will automatically retrieve new emails. To manually retrieve

emails, swipe downwards on the screen.

Tap an email on the screen to read it.

If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,

tap

→

your account name, and then tap the

Sync account

switch to activate

it.

Camera

Introduction

Take photos and record videos using various modes and settings.

Camera etiquette

•

Do not take photos or record videos of other people without their permission.

•

Do not take photos or record videos where legally prohibited.

•

Do not take photos or record videos in places where you may violate other people’s

privacy.

Applications

Launching Camera

Use the following methods to launch

Camera

•

Tap

Camera

on the Apps screen.

•

Press the Home key twice quickly.

•

On the locked screen, drag outside the large circle.

•

Some methods may not be available depending on the region or service provider.

•

Some camera features are not available when you launch

Camera

from the locked

screen or when the screen is turned off while the security features are activated.

Using swipe gestures

Quickly control the preview screen by swiping in different directions. You can change the

shooting mode, switch between cameras, or apply filter effects.

Front camera preview

Rear camera previewShooting modes Filter effects

Applications

Switching cameras

On the preview screen, swipe upwards or downwards to switch between cameras.

Viewing shooting modes

On the preview screen, swipe from the left to the right to open the shooting modes list.

Viewing filter effects

On the preview screen, swipe from the right to the left to open the filter effects list. You can

apply a unique feel to your photos or videos.

This feature is only available in some shooting modes.

Basic shooting

Taking photos or recording videos

1 Tap the image on the preview screen where the camera should focus.

2 Tap to take a photo or tap to record a video.

•

Spread two fingers apart on the screen to zoom in, and pinch to zoom out.

•

To adjust the brightness of photos or videos, tap the screen. When the adjustment bar

appears, drag on the adjustment bar towards or .

•

To capture an image from the video while recording, tap .

•

To change the focus while recording a video, tap where you want to focus. To focus on

the centre of the screen, tap .

Applications

Camera settings

Switch between the

front and rear

cameras.

Change the flash

setting.

Record a video.

Take a photo.

Filter effects

Shooting modes

Preview thumbnail

Make faces appear

brighter and clearer.

Current mode

•

The preview screen may vary depending on the shooting mode and which camera

is being used.

•

The camera automatically shuts off when unused.

•

Make sure that the lens is clean. Otherwise, the device may not work properly in

some modes that require high resolutions.

•

The front camera features a wide-angle lens. Minor distortion may occur in wide-

angle photos and does not indicate device performance problems.

Locking the focus and exposure

You can lock the focus or exposure on a selected area to prevent the camera from

automatically adjusting based on changes to the subjects or light sources.

Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and

exposure setting will be locked. The setting remains locked even after you take a photo.

This feature is only available in some shooting modes.

Applications

Customising shooting modes

On the preview screen, swipe to the right to open the shooting modes list and select a mode.

To view the description of each mode, tap

→

Info

To rearrange modes, tap

→

Edit

, tap and hold a mode icon, and then drag it to a new

location.

To add mode shortcuts to the Home screen, tap

→

Add shortcut on home screen

Auto mode

Auto mode allows the camera to evaluate the surroundings and determine the ideal mode

for the photo.

On the shooting modes list, tap

Auto

Pro mode

Take photos while manually adjusting various shooting options, such as exposure value and

ISO value.

On the shooting modes list, tap

Pro

. Select options and customise the settings, and then tap

to take a photo.

•

: Select an appropriate white balance, so images have a true-to-life colour range. You

can set the colour temperature.

•

: Select an ISO value. This controls camera light sensitivity. Low values are for

stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.

However, higher ISO settings can result in noise in photos.

•

: Change the exposure value. This determines how much light the camera’s sensor

receives. For low-light situations, use a higher exposure.

Applications

Panorama

Take a series of photos horizontally or vertically and then stitch them together to create a

wide scene.

To get the best shots using panorama mode, follow these tips:

•

Move the camera slowly in one direction.

•

Keep the image within the frame on the camera’s viewfinder. If the preview

image is out of the guide frame or you do not move the device, the device will

automatically stop taking photos.

•

Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain

wall.

1 On the shooting modes list, tap

Panorama

2 Tap and move the device slowly in one direction.

3 Tap to stop taking photos.

4 On the preview screen, tap the preview thumbnail.

Continuous shot

Take a series of photos of moving subjects.

On the shooting modes list, tap

Continuous shot

Tap and hold to take several photos continuously.

Applications

HDR (Rich tone)

Take photos with rich colours and reproduce details even in bright and dark areas.

On the shooting modes list, tap

HDR (Rich tone)

Without effect With effect

Night

Take a photo in low-light conditions, without using the flash.

On the shooting modes list, tap

Night

Sports

Take a photo of fast-moving subjects.

On the shooting modes list, tap

Sports

Sound & shot

Take a photo with sound. The device identifies the photos with in

Gallery

On the shooting modes list, tap

Sound & shot

Applications

Selfie

Take self-portraits with the front camera. You can preview various beauty effects on the

screen.

1 On the preview screen, swipe upwards or downwards, or tap to switch to the front

camera for self-portraits.

2 On the shooting modes list, tap

Selfie

3 Face the front camera lens.

4 When the device detects your face, show your palm to the front camera. After

recognising your palm, a countdown timer will appear. When the time is up, the device

will take a photo.

To use various shooting options for the front camera, tap

→

Ways to take

pictures

, and then tap the switches to activate them.

Using the selfie flash

When taking self-portraits with the front camera in low-light situations, the touchscreen can

serve as a flash.

On the preview screen, tap repeatedly until you reach .

When you take a photo, the touchscreen will flash.

Applying beauty effects

You can modify facial features, such as your skin tone or face shape, before taking self-

portraits.

This feature is available only in

Selfie

mode.

1 On the preview screen, tap .

2 Select the options below to apply beauty effects to your face on the preview screen and

take a photo of yourself.

•

Skin Tone

: Make your skin appear brighter and clearer.

•

Slim Face

: Adjust the face shape and make your face appear slimmer.

•

Large Eyes

: Make your eyes appear bigger.

Applications

Wide selfie

Take a wide self-portrait and include as many people in the photo as possible to avoid leaving

people out.

1 On the preview screen, swipe upwards or downwards, or tap to switch to the front

camera for self-portraits.

2 On the shooting modes list, tap

Wide selfie

3 Face the front camera lens.

4 When the device detects your face, show your palm to the front camera. After

recognising your palm, a countdown timer will appear. When the time is up, the device

will take a photo.

To use various shooting options for the front camera, tap

→

Ways to take

pictures

, and then tap the switches to activate them.

5 Slowly swivel the device left and then right or vice versa to take a wide self-portrait.

The device will take additional photos when the white frame moves to each end of the

viewfinder window.

•

Make sure to keep the white frame inside the viewfinder window.

•

The subjects should remain still while taking wide self-portraits.

•

The top and bottom parts of the image displayed on the preview screen may be

cut out of the photo depending on the shooting conditions.

Applications

Camera settings

Quick settings

On the preview screen, use the following quick settings.

The available options may vary depending on the shooting mode and which camera

is being used.

•

: Select a metering method. This determines how light values are calculated.

Centre-weighted

uses the light in the centre portion of the shot to calculate the

exposure of the shot.

Spot

uses the light in a concentrated centre area of the shot to

calculate the exposure of the shot.

Matrix

averages the entire scene.

•

: Activate or deactivate the flash.

Do not use the flash close to your eyes. Using a flash close to the eyes may cause

temporary loss of vision or damage to the eyes.

•

: Set the device to record sound before or after taking a photo.

Camera settings

On the preview screen, tap .

The available options may vary depending on the shooting mode and which camera

is being used.

REAR CAMERA

•

Picture size

: Select a resolution for photos. Using a higher resolution will result in higher

quality photos, but they will take up more memory.

•

Video size

: Select a resolution for videos. Using a higher resolution will result in higher

quality videos, but they will take up more memory.

Applications

FRONT CAMERA

•

Picture size

: Select a resolution for photos. Using a higher resolution will result in higher

quality photos, but they will take up more memory.

•

Video size

: Select a resolution for videos. Using a higher resolution will result in higher

quality videos, but they will take up more memory.

•

Save pictures as previewed

: Invert the image to create a mirror-image of the original

scene, when taking photos with the front camera.

•

Ways to take pictures

: Select shooting options to use.

COMMON

•

Timer

: Select the length of the delay before the camera automatically takes a photo.

•

Grid lines

: Display viewfinder guides to help composition when selecting subjects.

•

Location tags

: Attach a GPS location tag to the photo.

•

GPS signal strength may decrease in locations where the signal is obstructed, such

as between buildings or in low-lying areas, or in poor weather conditions.

•

Your location may appear on your photos when you upload them to the Internet.

To avoid this, deactivate the location tag setting.

•

Review pictures

: Set the device to show photos after capturing them.

•

Quick launch

: Set the device to launch the camera by pressing the Home key twice

quickly.

•

Storage location

: Select the memory location for storage.

•

Floating Camera button

: Add the customisable shutter button on the preview screen.

•

Volume key function

: Set the device to use the Volume key to control the shutter.

•

Reset settings

: Reset the camera settings.

•

: Ask questions or view frequently asked questions. Refer to Samsung

Members for more information.

Applications

Gallery

Introduction

View images and videos stored in your device. You can also manage images and videos by

album or create stories to share with others.

Applications

Viewing images and videos

Viewing images

1 On the Apps screen, tap

Gallery

→

PICTURES

2 Select an image.

Access additional options.

Share the image with others.

View image details.

Delete the image.

Modify the image.

Automatically adjust the image.

Add the image to favourites.

To hide or show the menus, tap the screen.

You can create a GIF animation or collage from multiple images. Tap

→

Animate

Collage

, and then select images. You can select up to six images for your collage.

Applications

Viewing videos

1 On the Apps screen, tap

Gallery

→

PICTURES

2 Select a video to play. Video files show the icon on the preview thumbnail.

Lock the playback

screen.

Switch to the

pop-up video player.

Rewind or

fast-forward by

dragging the bar.

Skip to the previous

video. Tap and hold

to rewind.

Skip to the next

video. Tap and hold

to fast-forward.

Access additional

options.

Change screen ratio.

Pause and resume

playback.

Create a GIF

animation.

Drag your finger up or down on the left side of the playback screen to adjust the brightness,

or drag your finger up or down on the right side of the playback screen to adjust the volume.

Viewing albums

You can sort the images and videos saved in your device by folder or album. The animations

or collages you have created will also be sorted in your folders on the albums list.

On the Apps screen, tap

Gallery

→

ALBUMS

and select an album.

Viewing stories

When you capture or save images and videos, the device will read their date and location

tags, sort the images and videos, and then create stories. To create stories automatically, you

must capture or save multiple images and videos.

Applications

Creating stories

Create stories with various themes.

1 On the Apps screen, tap

Gallery

→

STORIES

2 Tap

→

Create story

3 Tick images or videos to include in the story and tap

DONE

4 Enter a title for the story and tap

CREATE

To add images or videos to a story, select a story and tap

ADD

To remove images or videos from a story, select a story, tap

→

Edit

, tick images or videos to

remove, and then tap

→

Remove from story

Sharing stories

You can share stories with your contacts.

1 On the Apps screen, tap

Gallery

→

STORIES

2 Select a story to share.

3 Tap

INVITE

, tick contacts, and then tap

DONE

When your contacts accept the share request, the story will be shared and more images

and videos can be added to the story by your contacts.

•

To use this feature, your phone number must be verified.

•

You may incur additional charges when sharing files via the mobile network.

•

If the recipients have not verified their phone numbers or if their devices do not

support the feature, a link to the files will be sent to them via text message. Link

recipients may not be able to use some features. The link will expire after a certain

period.

Deleting stories

1 On the Apps screen, tap

Gallery

→

STORIES

2 Tap and hold a story to delete, and tap

DELETE

Applications

Syncing images and videos with Samsung Cloud

You can sync images and videos saved in

Gallery

with Samsung Cloud and access them from

other devices. You must register and sign in to your Samsung account to use Samsung Cloud.

Refer to Samsung account for more information.

On the Apps screen, tap

Gallery

→

Settings

and tap the

Samsung Cloud

switch to

activate it. Images and videos captured on the device will be automatically saved to Samsung

Cloud.

Deleting images or videos

Deleting an image or a video

Select an image or a video and tap

Delete

at the bottom of the screen.

Deleting multiple images and videos

1 On the Gallery screen, tap and hold an image or a video to delete.

2 Tick the images or videos to delete.

3 Tap

DELETE

Sharing images or videos

Select an image or a video, tap

at the bottom of the screen, and then select a sharing

method.

Applications

Samsung Pay

Introduction

quickly and securely. Samsung Pay supports magnetic secure transmission (MST) as well as

near field communication (NFC) to allow payment through standard credit card readers.

You can view more information, such as cards that support this feature at

www.samsung.com/samsungpay. Alternatively, open the Apps screen and tap

Samsung Pay

→

Help

•

This app’s availability and supported features may vary depending on the region or

service provider.

•

The procedures for the initial setup and card registration may vary depending on

the region or service provider.

Applications

Before you start

•

To use this feature, you must sign in to your Samsung account and register your

fingerprints. For more information, refer to Samsung account and Fingerprint

recognition.

•

To make payments with Samsung Pay, the device may be required a connection to a Wi-Fi

or mobile network depending on the region.

Setting up Samsung Pay

When running this app for the first time or restart it after performing a data reset, follow the

on-screen instructions to complete the initial setup.

1 On the Apps screen, tap

Samsung Pay

2 Sign in to your Samsung account.

3 Read and agree to the terms and conditions.

4 Register your fingerprint to use when making payments.

5 Create a PIN to use when making payments.

This PIN will be used to verify various actions in Samsung Pay, such as making

payments and unlocking the app.

Registering cards

You can easily register cards by capturing their images with the camera.

You can check the cards that support this feature from the Samsung Pay website

(www.samsung.com/samsungpay).

On the Apps screen, tap

Samsung Pay

→

Add

and follow the on-screen instructions to

complete your card registration.

Applications

Making payments

1 Tap and hold a card image at the bottom of the screen and drag it upwards.

Alternatively, tap

Samsung Pay

on the Apps screen.

2 On the cards list, swipe to the left or right and select a card to use.

3 Place your finger on the Home key to scan your fingerprint.

Alternatively, enter the payment PIN you set when setting up the Samsung Pay.

Applications

4 Touch the back of your device to the card reader.

When the card reader recognises the card information, the payment will be processed.

•

Payments may not be processed depending on your network connection.

•

The verification method for payments may vary depending on the card readers.

Cancelling payments

You can cancel payments by visiting the place where you made them.

On the cards list, swipe to the left or right to select the card you used. Follow the on-screen

instructions to complete payment cancellation.

Changing the Samsung Pay settings

On the Samsung Pay screen, tap

→

Settings

. Select the screen where the card image

will appear to activate Samsung Pay on the Home screen or locked screen, or when the

screen is turned off.

Samsung Members

offers support services to customers, such as device problem diagnosis,

and lets users submit questions and error reports. You can also share information with others

in the Galaxy users’ community or view the latest Galaxy news and tips.

Samsung Members

can help you solve any problems you might encounter while using your device.

Additional options

Send feedback

Applications

•

This app’s availability and supported features may vary depending on the region or

service provider.

•

This app may appear in the

Samsung

folder depending on the region or service

provider.

•

To submit your feedback or post your comments, you must sign in to your

Samsung account. Refer to Samsung account for more information.

Game Launcher

Introduction

Game Launcher gathers your games downloaded from

Play Store

and

Galaxy Apps

into one

place for easy access. You can set the device to game mode to play games more easily.

Access additional options.

Add games.

Open games with or without

sound.

Reduce the battery usage for

playing games.

Turn on or off the Game Tools

icon.

View a list of the most popular

games for Galaxy users.

Applications

Using Game Launcher

1 On the Apps screen, tap

Settings

→

Advanced features

→

Games

→

Game Launcher

and tap the switch to activate it.

Game Launcher

will be added to the Home screen and the Apps screen.

When you deactivate the feature,

Game Launcher

will be removed from the Home

screen and the Apps screen.

2 On the Apps screen, tap

Game Launcher

3 Tap a game from the games list.

Games downloaded from

Play Store

and

Galaxy Apps

will be automatically shown

on the game launcher screen. If you cannot see your games, tap

Add apps

Removing a game from Game Launcher

Tap and hold a game and tap

Remove

Activating game power saving mode

When you activate game power saving mode, the device will lower games’ resolution and

frame rate to reduce battery consumption.

On the Apps screen, tap

Game Launcher

→

Save power

Battery power efficiency may vary by game.

Applications

Using Game Tools

You can set the Game Tools icon to be displayed as a floating icon on game screens.

On the Apps screen, tap

Settings

→

Advanced features

→

Games

and tap the

Game Tools

switch to activate it.

While playing a game, tap to display the game tools.

To move the icon, tap and drag it to a new location.

To hide the icon from the current game screen, tap and hold and drag it to

Hide

at the top

of the screen.

To show the icon on the game screen again, open the notification panel and tap the Game

Tools notification.

Capture screenshots.

Record your game session.

Lock the game screen during

games.

Lock the Recents and Back keys.

Access the Game Tools settings.

Mute notification sounds and

display only notifications for

incoming calls and emergency

alerts.

Game Tools icon

Blocking notifications during games

Tap

→

to mute notification sounds and display only notifications for incoming calls

and emergency alerts, so that you can enjoy your games without being disturbed. If you

receive an incoming call, a small notification will appear at the top of the screen.

Applications

Samsung Notes

Introduction

Create notes by entering text from the keyboard or by writing or drawing on the screen. You

can also insert images or voice recordings into your notes.

Creating notes

1 On the Apps screen, tap

Samsung Notes

→

ALL

→

2 Select an input method from the toolbar at the top of the screen and compose a note.

Tap

Pen

to write or draw.

Tap

Brush

to paint with various brushes.

Tap

Image

to insert an image by selecting from

Gallery

or by taking a photo.

Tap

Voice

to record a voice recording and insert it into the note. Voice recording will start

immediately.

Enter text using the keyboard.

Write or draw with pens.

Paint with brushes.

Insert a voice recording.

Insert an image.

3 When you are finished composing the note, tap

SAVE

Deleting notes

1 On the Apps screen, tap

Samsung Notes

2 Tap

ALL

, or tap

COLLECTIONS

and select a category.

Applications

3 Tap and hold a note to delete.

To delete multiple notes, tick more notes to delete.

4 Tap

DELETE

Calendar

Introduction

Manage your schedule by entering upcoming events or tasks in your planner.

Creating events

1 Tap

Calendar

on the Apps screen.

2 Tap or double-tap a date.

If the date already has saved events or tasks in it, tap the date and tap .

3 Enter event details.

Select a calendar to use or sync

with.

Attach a map showing the

location of the event.

Enter the location of the event.

Add a note.

Enter a title. Set a start and end date for the

event.

Add more details.

Set an alarm.

4 Tap

SAVE

to save the event.

Applications

Creating tasks

1 Tap

Calendar

on the Apps screen.

2 Tap

VIEW

→

Tasks

3 Tap and enter task details.

4 Tap

SAVE

to save the task.

Syncing events and tasks with your accounts

On the Apps screen, tap

Settings

→

Cloud and accounts

→

Accounts

, select an account

name, select the account to sync with, and then tap

Calendar (Samsung account)

Sync

Calendar

To add accounts to sync with, open the Apps screen and tap

Calendar

→

Manage

calendars

→

Add account

. Then, select an account to sync with and sign in. When an

account is added, it will appear on the list.

S Health

Introduction

S Health helps you manage your wellness and fitness. Set fitness goals, check your progress,

and keep track of your overall wellness and fitness.

Starting S Health

When running this app for the first time or restart it after performing a data reset, follow the

on-screen instructions to complete the setup.

1 Tap

Samsung

→

S Health

on the Apps screen.

2 Follow the on-screen instructions to complete the setup.

Applications

Using S Health

You can view the key information from S Health menus and trackers to monitor your wellness

and fitness. You can also compare your step count records with other S Health users, compete

with your friends, and view health tips.

Tap

Samsung

→

S Health

on the Apps screen.

Some features may not be available depending on the region.

View and manage trackers.

View health tips.

Compare your step count

records with other S Health users

or compete with your friends.

Set your daily goals and track

your progress.

Monitor your health and fitness.

View guide messages or

notifications from S Health.

To add items to the S Health screen, tap

→

Manage items

, and then select items under each

tab.

•

TRACKERS

: Monitor your activities, food intake, and body measurements.

•

GOALS

: Set your daily fitness goals and view your progress.

•

PROGRAMS

: Use customisable exercise programmes.

Applications

Additional information

•

S Health is intended for fitness and wellness purposes only and is not intended for use

in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or

prevention of disease.

•

The available functions, features and addable applications for S Health may vary from

country to country due to different local laws and regulations. You should check the

features and applications available in your specific region before use.

•

S Health applications and its service can be changed or discontinued without prior

notice.

•

The purpose for data collection is limited to providing the service that you have

requested, including providing additional information to enhance your wellness, sync

data, data analysis and statistics or to develop and provide better services. (But if you

for data backup purposes.) Personal information may be stored until the completion of

such purposes. You can delete personal data stored by S Health by using the Reset data

option in the Settings menu. To delete any data you have shared with social networks or

transferred to storage devices, you must delete them separately.

•

You may share and/or sync your data with additional Samsung services or compatible

third party services that you select, as well as with any of your other connected devices.

Access to S Health information by such additional services or third party devices will only

be permitted with your express approval.

•

You assume full responsibility for the inappropriate use of data shared on social networks

or transmitted to others. Use caution when sharing your personal data with others.

•

If the device is connected to measuring devices, verify the communication protocol to

confirm proper operation. If you use a wireless connection, such as Bluetooth, the device

may be affected by electronic interference from other devices. Avoid using the device

near other devices that transmit radio waves.

•

Please read Terms and Conditions and Privacy Policy of S Health carefully before using it.

Applications

Voice Recorder

Use this app to record or play voice memos.

1 On the Apps screen, tap

Samsung

→

Voice Recorder

2 Tap to start recording. Speak into the microphone.

Tap to pause recording.

While making a voice recording, tap

BOOKMARK

to insert a bookmark.

Start recording.

Access additional options.

3 Tap to finish recording.

4 Enter a file name and tap

SAVE

Applications

My Files

Access and manage various files stored in the device.

On the Apps screen, tap

Samsung

→

My Files

View files that are stored in each storage. You can also view files in your device or a memory

card by category.

To free up the device’s storage, tap

→

Get more space

To search for files or folders, tap .

Clock

Introduction

Set alarms, check the current time in many cities around the world, time an event, or set a

specific duration.

ALARM

On the Apps screen, tap

Clock

→

ALARM

Setting alarms

Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set

other various alarm options, and then tap

SAVE

To open the keypad to enter an alarm time, tap the time input field.

To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.

Stopping alarms

Tap

DISMISS

to stop an alarm. If you have previously enabled the snooze option, tap

SNOOZE

to repeat the alarm after a specified length of time.

Deleting alarms

Tap and hold an alarm, tick alarms to delete, and then tap

DELETE

Applications

100

WORLD CLOCK

On the Apps screen, tap

Clock

→

WORLD CLOCK

Creating clocks

Tap , enter a city name or select a city from the globe, and then tap

ADD

Deleting clocks

Tap and hold a clock, tick clocks to delete, and then tap

DELETE

STOPWATCH

1 On the Apps screen, tap

Clock

→

STOPWATCH

2 Tap

START

to time an event.

To record lap times while timing an event, tap

LAP

3 Tap

STOP

to stop timing.

To restart the timing, tap

RESUME

To clear lap times, tap

RESET

TIMER

1 On the Apps screen, tap

Clock

→

TIMER

2 Set the duration, and then tap

START

To open the keypad to enter the duration, tap the duration input field.

3 Tap

DISMISS

when the timer goes off.

Applications

101

Calculator

Perform simple or complex calculations.

Tap

Calculator

on the Apps screen.

Rotate the device to landscape orientation to display the scientific calculator. If

Auto rotate

disabled, tap to display the scientific calculator.

To see the calculation history, tap

HISTORY

. To close the calculation history panel, tap

KEYPAD

To clear the history, tap

HISTORY

→

CLEAR HISTORY

To use the unit conversion tool, tap . You can convert various values, such as area, length, or

temperature, into other units.

Radio

Listening to the FM radio

Tap

Radio

on the Apps screen.

Before you use this app, you must connect a headset, which serves as the radio antenna.

The FM radio scans and saves available stations automatically when running for the

first time.

Applications

102

Tap to turn on the FM radio. Select the radio station you want from the stations list.

View the list of available stations.

Access additional options.

Scan and save available stations

automatically.

Turn the FM radio on or off.

Record a song from the FM radio.

Add the current radio station to

the favourites list.

Enter radio station frequency

manually.

Fine-tune the frequency.

Search for an available radio

station.

Scanning radio stations

Tap

Radio

on the Apps screen.

Tap

SCAN

, and then select a scan option. The FM radio scans and saves available stations

automatically.

Select the radio station you want from the stations list.

Google apps

Google provides entertainment, social network, and business apps. You may require a Google

account to access some apps. Refer to Accounts for more information.

To view more app information, access each app’s help menu.

Some apps may not be available or may be labelled differently depending on the

region or service provider.

Applications

103

Chrome

Search for information and browse webpages.

Gmail

Send or receive emails via the Google Mail service.

Maps

Find your location on the map, search the world map, and view location information for

various places around you.

Play Music

Discover, listen to, and share music on your device. You can upload music collections stored

on your device to the cloud and access them later.

Play Movies & TV

Purchase or rent videos, such as movies and TV programmes, from

Play Store

Drive

Store your content on the cloud, access it from anywhere, and share it with others.

YouTube

Watch or create videos and share them with others.

Photos

Search for, manage, and edit all your photos and videos from various sources in one place.

Duo

Have video calls with others.

Google

Search quickly for items on the Internet or your device.

104

Settings

Introduction

Customise settings for functions and apps. You can make your device more personalised by

configuring various setting options.

On the Apps screen, tap

Settings

To search for settings by entering keywords, tap .

Connections

Wi-Fi

Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other

network devices.

Turn off Wi-Fi to save the battery when not in use.

Connecting to a Wi-Fi network

1 On the Settings screen, tap

Connections

→

Wi-Fi

, and then tap the switch to activate it.

2 Select a network from the Wi-Fi networks list.

Networks that require a password appear with a lock icon.

3 Tap

CONNECT

•

Once the device connects to a Wi-Fi network, the device will reconnect to that

network each time it is available without requiring a password. To prevent the

device connecting to the network automatically, select it from the list of networks

and tap

FORGET

•

If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature

or the wireless router.

Settings

105

Wi-Fi Direct

Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.

1 On the Settings screen, tap

Connections

→

Wi-Fi

, and then tap the switch to activate it.

2 Tap

Wi-Fi Direct

The detected devices are listed.

If the device you want to connect to is not in the list, request that the device turns on its

Wi-Fi Direct feature.

3 Select a device to connect to.

The devices will be connected when the other device accepts the Wi-Fi Direct connection

request.

Sending and receiving data

You can share data, such as contacts or media files, with other devices. The following actions

are an example of sending an image to another device.

1 Tap

Gallery

on the Apps screen.

2 Select an image.

3 Tap

→

Wi-Fi Direct

and select a device to transfer the image to.

4 Accept the Wi-Fi Direct connection request on the other device.

If the devices are already connected, the image will be sent to the other device without

the connection request procedure.

Settings

106

Ending the device connection

1 On the Settings screen, tap

Connections

→

Wi-Fi

2 Tap

Wi-Fi Direct

The device displays the connected devices in the list.

3 Tap the device name to disconnect the devices.

Bluetooth

Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.

•

Samsung is not responsible for the loss, interception, or misuse of data sent or

received via Bluetooth.

•

Always ensure that you share and receive data with devices that are trusted

and properly secured. If there are obstacles between the devices, the operating

distance may be reduced.

•

Some devices, especially those that are not tested or approved by the Bluetooth

SIG, may be incompatible with your device.

•

Do not use the Bluetooth feature for illegal purposes (for example, pirating copies

of files or illegally tapping communications for commercial purposes).

Samsung is not responsible for the repercussion of illegal use of the Bluetooth

feature.

Pairing with other Bluetooth devices

1 On the Settings screen, tap

Connections

→

Bluetooth

, and then tap the switch to

activate it.

The detected devices are listed.

2 Select a device to pair with.

If the device you want to pair with is not in the list, request that the device turns on its

visibility option. Refer to the other device’s user manuals.

Your device is visible to other devices while the Bluetooth settings screen is open.

Settings

107

3 Accept the Bluetooth connection request on your device to confirm.

The devices will be connected when the other device accepts the Bluetooth connection

request.

Sending and receiving data

Many apps support data transfer via Bluetooth. You can share data, such as contacts or media

files, with other Bluetooth devices. The following actions are an example of sending an image

to another device.

1 Tap

Gallery

on the Apps screen.

2 Select an image.

3 Tap

→

Bluetooth

, and then select a device to transfer the image to.

If your device has paired with the device before, tap the device name without confirming

the auto-generated passkey.

If the device you want to pair with is not in the list, request that the device turns on its

visibility option.

4 Accept the Bluetooth connection request on the other device.

Unpairing Bluetooth devices

1 On the Settings screen, tap

Connections

→

Bluetooth

The device displays the paired devices in the list.

2 Tap next to the device name to unpair.

3 Tap

Unpair

Settings

108

Data usage

Keep track of your data usage amount and customise the settings for the limitation.

On the Settings screen, tap

Connections

→

Data usage

•

Data saver

: Prevent apps that are running in the background from using a mobile data

connection.

•

Mobile data

: Set the device to use data connections on any mobile network.

•

Mobile data usage

: Monitor your mobile data usage.

•

Billing cycle and data warning

: Set a limit for mobile data usage.

•

Wi-Fi data usage

: Monitor your Wi-Fi data usage.

•

Restrict networks

: Select Wi-Fi networks to prevent apps running in the background

from using them.

To change the monthly reset date for the monitoring period, tap

Billing cycle and data

warning

→

Start billing cycle on

Limiting data usage

Set the device to automatically disable the mobile data connection when the amount of

mobile data you have used reaches your specified limit.

1 On the Settings screen, tap

Connections

→

Data usage

→

Billing cycle and data

warning

, and then tap the

Data limit

switch to activate it.

2 Tap

Data limit

, enter the limit, and then tap

SET

3 Tap

Data warning

, enter a data usage alert level, and then tap

SET

The device will alert you when the warning level is reached.

Flight mode

This disables all wireless functions on your device. You can use only non-network services.

On the Settings screen, tap

Connections

and tap the

Flight mode

switch to activate it.

Make sure the device is turned off during takeoff and landing. After takeoff, you can

use the device in flight mode if allowed by aircraft personnel.

Settings

109

NFC and payment

Your device allows you to read near field communication (NFC) tags that contain information

about products. You can also use this feature to make payments and buy tickets for

transportation or events after downloading the required apps.

The device contains a built-in NFC antenna. Handle the device carefully to avoid

damaging the NFC antenna.

Using the NFC feature

Use the NFC feature to send images or contacts to other devices, and read product

information from NFC tags.

1 On the Settings screen, tap

Connections

and tap the

NFC and payment

switch to

activate it.

2 Place the NFC antenna area on the back of your device near an NFC tag.

The information from the tag appears.

Ensure that the device’s screen is unlocked. Otherwise, the device will not read NFC

tags or receive data.

Settings

110

Making payments with the NFC feature

Before you can use the NFC feature to make payments, you must register for the mobile

payment service. To register or get more information about the service, contact your service

provider.

1 On the Settings screen, tap

Connections

and tap the

NFC and payment

switch to

activate it.

2 Touch the NFC antenna area on the back of your device to the NFC card reader.

To set the default payment app, open the Settings screen and tap

Connections

→

NFC and

payment

→

Tap and pay

→

PAYMENT

, and then select an app.

The payment services list may not include all available payment apps.

Sending data

Allow data exchange when your device’s NFC antenna touches the other device’s NFC

antenna.

1 On the Settings screen, tap

Connections

→

NFC and payment

and tap the switch to

activate it.

2 Tap the

Android Beam

switch to activate it.

Settings

111

3 Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.

4 When

Touch to beam.

appears on the screen, tap your device’s screen to send the item.

If both devices try to send data simultaneously, the file transfer may fail.

Mobile hotspot and tethering

Use the device as a mobile hotspot to share the device’s mobile data connection with other

devices when the network connection is not available. Connections can be made via Wi-Fi,

USB, or Bluetooth.

On the Settings screen, tap

Connections

→

Mobile hotspot and tethering

You may incur additional charges when using this feature.

•

Mobile hotspot

: Use the mobile hotspot to share the device’s mobile data connection

with computers or other devices.

•

Bluetooth tethering

: Use Bluetooth tethering to share the device’s mobile data

connection with computers or other devices via Bluetooth.

•

USB tethering

: Use USB tethering to share the device’s mobile data connection with

a computer via USB. When connected to a computer, the device is used as a wireless

modem for the computer.

Settings

112

Using the mobile hotspot

Use your device as a mobile hotspot to share your device’s mobile data connection with other

devices.

1 On the Settings screen, tap

Connections

→

Mobile hotspot and tethering

→

Mobile

hotspot

2 Tap the switch to activate it.

The icon appears on the status bar. Other devices can find your device in the Wi-Fi

networks list.

To set a password for the mobile hotspot, tap

→

Configure Mobile hotspot

and select

the level of security. Then, enter a password and tap

SAVE

3 On the other device’s screen, search for and select your device from the Wi-Fi networks

list.

4 On the connected device, use the device’s mobile data connection to access the Internet.

Mobile networks

Configure your mobile network settings.

On the Settings screen, tap

Connections

→

Mobile networks

•

Data roaming

: Set the device to use data connections when you are roaming.

•

Network mode

(single SIM models): Select a network type.

Network mode SIM 1

Network mode SIM 2

(dual SIM models): Select a network type.

•

Access Point Names

: Set up access point names (APNs).

•

Network operators

: Search for available networks and manually register a network.

Settings

113

SIM card manager (dual SIM models)

Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM

or USIM cards (dual SIM models) for more information.

On the Settings screen, tap

Connections

→

SIM card manager

•

Calls

: Select a SIM or USIM card for voice calls.

•

Text messages

: Select a SIM or USIM for messaging.

•

Mobile data

: Select a SIM or USIM card for data services.

•

Confirm SIM card for calls

: Set a SIM or USIM card for the next call when you make a call

without using your preferred SIM card.

•

Dual SIM always on

: Set the device to allow incoming calls from the other SIM or USIM

card during a call.

When this feature is enabled, you may incur additional charges for call forwarding

depending on the region or service provider.

Location

Change settings for location information permissions.

On the Settings screen, tap

Connections

→

Location

•

Locating method

: Select a method to use for locating your device.

•

Improve accuracy

: Set the device to use the Wi-Fi or Bluetooth feature to increase the

accuracy of your location information, even when the features are deactivated.

•

RECENT LOCATION REQUESTS

: View which apps request your current location

information and their battery usage.

•

LOCATION SERVICES

: View the location services your device is using.

Settings

114

More connection settings

Customise settings to control other features.

On the Settings screen, tap

Connections

→

More connection settings

•

Nearby device scanning

: Set the device to scan for nearby devices to connect to.

•

Printing

: Configure settings for printer plug-ins installed on the device. You can search

for available printers or add one manually to print files. Refer to Printing for more

information.

•

VPN

: Set up and connect to virtual private networks (VPNs).

Printing

Configure settings for printer plug-ins installed on the device. You can connect the device to a

printer via Wi-Fi or Wi-Fi Direct, and print images or documents.

Some printers may not be compatible with the device.

Adding printer plug-ins

Add printer plug-ins for printers you want to connect the device to.

1 On the Settings screen, tap

Connections

→

More connection settings

→

Printing

→

DOWNLOAD PLUG-IN

2 Search for a printer plug-in in

Play Store

3 Select a printer plug-in and install it.

4 Select the printer plug-in and tap the switch to activate it.

The device searches for printers that are connected to the same Wi-Fi network as your

device.

5 Select a printer to add.

To add printers manually, tap

→

Add printer

Settings

115

Printing content

While viewing content, such as images or documents, access the options list, tap

→

All printers...

, and then select a printer.

Printing methods may vary depending on the content type.

Sounds and vibration

Change settings for various sounds on the device.

On the Settings screen, tap

Sounds and vibration

•

Sound mode

: Set the device to use sound mode or silent mode.

•

Vibrate while ringing

: Set the device to vibrate and play a ringtone for incoming calls.

•

Default Volume key control

: Set the default Volume key control.

•

Volume

: Adjust the volume level for call ringtones, music and videos, system sounds, and

notifications.

•

Ringtone

(single SIM models): Change the call ringtone.

Ringtone

(dual SIM models): Change the ringtones for calls or notifications.

•

Vibration pattern

: Select a vibration pattern.

•

Notification sounds

: Change the notification sound settings for each app.

•

Do not disturb

: Set the device to mute incoming calls, notification sounds, and media,

except for allowed exceptions.

•

Touch sounds

: Set the device to sound when you select an app or option on the

touchscreen.

•

Screen lock sounds

: Set the device to sound when you lock or unlock the touchscreen.

•

Charging sound

: Set the device to sound when it is connected to a charger.

•

Dialling keypad tones

: Set the device to sound when you tap the buttons on the keypad.

•

Keyboard sound

: Set the device to sound when a key is touched.

•

Sound quality and effects

: Configure additional sound settings.

Settings

116

Notifications

Change the notification settings for each app.

On the Settings screen, tap

Notifications

To customise notification settings, tap

ADVANCED

and select an app.

•

Allow notifications

: Allow notifications from the selected app.

•

Show silently

: Set the device to mute notification sounds and hide notification previews.

•

On lock screen

: Show or hide notifications from the selected app when the device is

locked.

•

Set as priority

: Display notifications at the top of the notification panel and include them

in the allowed list when

Do not disturb

is activated.

Display

Options

Change the display and the Home screen settings.

On the Settings screen, tap

Display

•

Brightness

: Adjust the brightness of the display.

•

Auto brightness

: Set the device to save power by adjusting the brightness of the display

automatically.

•

Blue light filter

: Activate the blue light filter and change the filter settings. Refer to Blue

light filter for more information.

•

Screen mode

: Change the screen mode to adjust the display’s colour and contrast.

•

Screen zoom and font

: Change the screen zoom setting or font size and style.

•

Home screen

: Customise the Home screen by adding, deleting, or rearranging Home

screen panels, and more. Refer to Editing the Home screen for more information.

•

Easy mode

: Switch to easy mode to display larger icons and apply a simpler layout to the

Home screen.

•

Icon frames

: Set whether to display shaded backgrounds to make icons stand out.

•

Status bar

: Customise the settings for displaying notifications or indicators on the status

bar.

Settings

117

•

Screen timeout

: Set the length of time the device waits before turning off the display’s

backlight.

•

Keep screen turned off

: Set the device to prevent the screen from turning on when it is

in a dark place, such as a pocket or bag.

•

Screensaver

: Set the device to launch a screensaver when the device is charging.

Blue light filter

Reduce eye strain by limiting the amount of blue light emitted by the screen.

While you are watching HDR videos from HDR-exclusive video services, the blue light

filter will not be applied.

1 On the Settings screen, tap

Display

→

Blue light filter

, and then tap the

Turn on now

switch to activate it.

2 Drag the adjustment bar to adjust the filter’s opacity.

3 To set the schedule to apply the blue light filter to the screen, tap the

Turn on as

scheduled

switch to activate it and select an option.

•

Sunset to sunrise

: Set the device to apply the blue light filter at night and turn it off in

the morning, based on your location.

•

Custom schedule

: Set a specific time to apply the blue light filter.

Wallpapers and themes

Change the wallpaper settings for the Home screen and the locked screen or apply various

themes to the device.

On the Settings screen, tap

Wallpapers and themes

•

Wallpapers

: Change the wallpaper settings for the Home screen and the locked screen.

•

Themes

: Change the device’s theme.

•

Icons

: Change the icon style.

Settings

118

Advanced features

Options

Activate advanced features and change the settings that control them.

On the Settings screen, tap

Advanced features

Excessive shaking or impact to the device may cause unintended input for some

features.

•

Accessories

: Change the accessory settings.

•

Games

: Activate the Game Launcher and Game Tools icon and change the game-related

settings. Refer to Game Launcher for more information.

•

One-handed mode

: Activate one-handed operation mode for your convenience when

using the device with one hand.

This feature may not be available depending on the region or service provider.

•

Quick launch Camera

: Set the device to launch the camera by pressing the Home key

twice quickly.

•

Multi window

: Select a Multi window launch method.

This feature may not be available depending on the region or service provider.

•

Direct call

: Set the device to make a voice call by picking up and holding the device near

your ear while viewing call, message, or contact details.

•

Smart alert

: Set the device to alert you if you have missed calls or new messages when

you pick up the device.

This feature may not work if the screen is turned on or the device is not on a flat

surface.

•

Easy mute

: Set the device to mute incoming calls or alarms by facing the device’s screen

downwards.

Settings

119

•

Swipe to call or send messages

: Set the device to make a call or send a message when

you drag a contact to the left or right in the contacts list.

•

Dual Messenger

: Select messaging apps to use a second app. You can use two different

accounts for the same app.

If you disable or uninstall the main messaging app, the second app will be deleted

automatically.

•

Send SOS messages

: Set the device to send help messages by pressing the Power

key three times. You can also send sound recordings along with the message to the

recipients. Refer to Send SOS messages for more information.

•

Direct share

: Set the device to display the people you contacted on the sharing options

panel to allow you to share content directly.

Send SOS messages

In an emergency situation, quickly press the Power key three times. The device sends

messages to your emergency contacts. The messages include your location information.

1 On the Settings screen, tap

Advanced features

→

Send SOS messages

, and then tap the

switch to activate it.

2 Follow the on-screen instructions to add emergency contacts if you have not already

done so.

To send help messages with audio recordings or photos, tap the

Attach audio recording

Attach pictures

switch to activate it.

The

Attach pictures

option may not be available depending on the region or service

provider.

Adding emergency contacts

On the Settings screen, tap

Advanced features

→

Send SOS messages

→

Send messages

→

ADD

. Tap

Create contact

and enter contact information or tap

Select from Contacts

add an existing contact as an emergency contact.

Settings

120

Device maintenance

The device maintenance feature provides an overview of the status of your device’s battery,

storage, memory, and system security. You can also automatically optimise the device with a

tap of your finger.

Battery

Storage

Device security

Memory

Using the quick optimisation feature

On the Settings screen, tap

Device maintenance

→

FIX NOW

OPTIMISE NOW

The quick optimisation feature improves device performance through the following actions.

•

Clearing some memory.

•

Deleting unnecessary files and closing apps running in the background.

•

Managing abnormal battery usage.

•

Scanning for malware.

Settings

121

Battery

Check the remaining battery power and time to use the device. For devices with low battery

levels, conserve battery power by activating power saving features.

On the Settings screen, tap

Device maintenance

→

Battery

•

The usage time left shows the time remaining before the battery power runs

out. Usage time left may vary depending on your device settings and operating

conditions.

•

You cannot receive notifications from apps that use power saving mode.

Power saving mode

•

MID

: Activate power saving mode to extend the battery’s usage time.

•

MAX

: In maximum power saving mode, the device decreases battery consumption

by applying the dark theme and limiting the apps and features available. Network

connections, except for the mobile network, will be deactivated.

Managing the battery

You can save battery power by preventing apps that are running in the background from

using battery power when they are not being used. Tick apps from the apps list and tap

SAVE

POWER

. Also, tap

→

Advanced settings

to set app power monitor options.

Storage

Check the status of the used and available memory.

On the Settings screen, tap

Device maintenance

→

Storage

The actual available capacity of the internal memory is less than the specified

capacity because the operating system and default apps occupy part of the memory.

The available capacity may change when you update the device.

Managing the memory

To delete residual files, such as cache, tap

CLEAN NOW

. To delete files or uninstall apps that

you do not use any more, select a category under

USER DATA

. Then, tick items to select and

tap

DELETE

UNINSTALL

Settings

122

Memory

On the Settings screen, tap

Device maintenance

→

Memory

To speed up your device by reducing the amount of memory you are using, tick apps from

the apps list, and tap

CLEAN NOW

Device security

Check the device’s security status. This feature scans your device for malware.

On the Settings screen, tap

Device maintenance

→

Device security

→

SCAN PHONE

Apps

Manage the device’s apps and change their settings. You can view the apps’ usage

information, change their notification or permission settings, or uninstall or disable

unnecessary apps.

On the Settings screen, tap

Apps

Lock screen and security

Options

Change the settings for securing the device and the SIM or USIM card.

On the Settings screen, tap

Lock screen and security

The available options may vary depending on the screen lock method selected.

•

Screen lock type

: Change the screen lock method.

•

Fingerprint Scanner

: Register your fingerprint to the device to secure the device or sign

in to your Samsung account. Refer to Fingerprint recognition for more information.

This feature may not be available depending on the region or service provider.

Settings

123

•

Smart Lock

: Set the device to automatically unlock itself in certain situations.

•

Secure lock settings

: Change screen lock settings for the selected lock method.

•

Always On Display

: Set the device to display an image or information while the screen is

turned off. Refer to Always On Display for more information.

This feature may not be supported by some devices.

•

Information and FaceWidgets

: Change the settings of the items displayed on the screen

when it is off or locked.

•

Notifications

: Set whether or not to show notification content on the locked screen and

select which notifications to display.

•

App shortcuts

: Select apps to display shortcuts to them on the locked screen.

•

Samsung Pass

: Verify your identity easily and securely via your biometric data. Refer to

Samsung Pass for more information.

•

Find My Mobile

: Activate or deactivate the Find My Mobile feature. Access the Find My

Mobile website (findmymobile.samsung.com) to track and control your lost or stolen

device.

•

Unknown sources

: Set the device to allow the installation of apps from unknown

sources.

•

Secure Folder

: Create a secure folder to protect your private content and apps from

others. Refer to Secure Folder for more information.

•

Secure startup

: Protect your device by setting it to require a screen unlock code when

turning on the device. You must enter the unlock code to start the device and receive

messages and notifications.

•

Encrypt SD card

: Set the device to encrypt files on a memory card.

If you reset your device to the factory defaults with this setting enabled, the device

will not be able to read your encrypted files. Disable this setting before resetting the

device.

•

Other security settings

: Configure additional security settings.

Settings

124

Fingerprint recognition

In order for fingerprint recognition to function, your fingerprint information needs to be

registered and stored in your device. After registering, you can set the device to use your

fingerprint for the features below:

•

Screen lock

•

Web sign-in

•

Verify Samsung account

•

Secure Folder

•

Samsung Pay

•

This feature may not be available depending on the region or service provider.

•

Fingerprint recognition uses the unique characteristics of each fingerprint to

enhance the security of your device. The likelihood of the fingerprint sensor

confusing two different fingerprints is very low. However, in rare cases where

separate fingerprints are very similar the sensor may recognise them as identical.

•

If you use your fingerprint as a screen lock method, your fingerprint cannot be

used to unlock the screen when turning on the device. To use the device, you must

unlock the screen using a pattern, PIN, or password you set when registering the

fingerprint. Be careful not to forget your pattern, PIN, or password.

•

If your fingerprint is not recognised, unlock the device using the pattern, PIN,

or password you set when registering the fingerprint, and then re-register your

fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to

use the device if you do not reset it. Samsung is not responsible for any data loss or

inconvenience caused by forgotten unlock codes.

Settings

125

For better fingerprint recognition

When you scan your fingerprints on the device, be aware of the following conditions that

may affect the feature’s performance:

•

The Home key contains a fingerprint recognition sensor. Ensure that the Home key is not

scratched or damaged by metal objects, such as coins, keys, and necklaces.

•

Covering the fingerprint recognition area with protective films, stickers, or other

accessories may decrease the fingerprint recognition rate. If the fingerprint recognition

area is initially covered with a protective film, remove it before using the fingerprint

recognition sensor.

•

Ensure that the fingerprint recognition area and your fingers are clean and dry.

•

The device may not recognise fingerprints that are affected by wrinkles or scars.

•

The device may not recognise fingerprints from small or thin fingers.

•

If you bend your finger or use a fingertip, the device may not recognise your fingerprints.

Make sure to cover the entire Home key with your finger.

•

To improve recognition performance, register fingerprints of the hand used most often to

perform tasks on the device.

•

In dry environments, static electricity can build up in the device. Avoid using this feature

in dry environments or before using the feature, discharge static electricity by touching a

metal object.

Registering fingerprints

1 On the Settings screen, tap

Lock screen and security

→

Fingerprint Scanner

2 Unlock the screen using the preset screen lock method.

If you have not set a screen lock method, create one.

3 Place your finger on the Home key.

4 After the device detects your finger, lift it up and place it on the Home key again.

Repeat this action until the fingerprint is registered. When you are finished registering

your fingerprints, tap

DONE

When a fingerprint lock pop-up window appears, tap

TURN ON

to use your fingerprint to

unlock the screen.

Settings

126

Deleting fingerprints

You can delete registered fingerprints.

1 On the Settings screen, tap

Lock screen and security

→

Fingerprint Scanner

2 Unlock the screen using the preset screen lock method.

3 Tap

EDIT

4 Tick fingerprints to delete and tap

REMOVE

Verifying the Samsung account password

Use fingerprints to verify your Samsung account password. You can use a fingerprint instead

of entering your password, for example, when you purchase content from

Galaxy Apps

1 On the Settings screen, tap

Lock screen and security

→

Fingerprint Scanner

2 Unlock the screen using the preset screen lock method.

3 Tap the

Samsung account

switch to activate it.

4 Sign in to your Samsung account.

Using fingerprints to sign in to accounts

When you register fingerprint to Samsung Pass, you can use the fingerprint to sign in to

webpages that support ID and password saving. Refer to Samsung Pass for more information.

This feature is only available for webpages that you access via the

Internet

app.

Using fingerprints with Samsung Pay

You can use fingerprints with Samsung Pay to make payments quickly and securely.

Refer to Samsung Pay for more information.

Samsung Pay may not be available depending on the region or service provider.

Settings

127

Unlocking the screen with fingerprints

You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.

1 On the Settings screen, tap

Lock screen and security

→

Fingerprint Scanner

2 Unlock the screen using the preset screen lock method.

3 Tap the

Fingerprint unlock

switch to activate it.

4 On the locked screen, place your finger on the Home key and scan your fingerprint.

Samsung Pass

Use Samsung Pass to verify your identity securely when accessing app services or websites via

your biometric data, rather than entering your ID or password.

Before you start

•

To use this feature, your device must be connected to a mobile network.

•

To use this feature, you must sign in to your Samsung account. For more information,

refer to Samsung account.

•

The website sign-in feature is only available for websites that you access via the

Internet

app. Some websites may not support this feature.

Registering Samsung Pass

Before using Samsung Pass, register your biometric data to Samsung Pass.

1 On the Settings screen, tap

Lock screen and security

→

Samsung Pass

2 Read the on-screen instructions and tap

3 Enter your Samsung account ID and password and tap

4 Read and agree to the terms and conditions, and tap

Settings

128

5 Tap

and register your fingerprint.

Refer to Fingerprint recognition for more information.

6 Place your finger on the Home key and scan your fingerprint to complete the Samsung

Pass registration.

Using Samsung Pass to sign in to websites

You can use Samsung Pass to easily sign in to websites that support ID and password saving.

1 Open a website that you want to sign in to.

2 Enter your user name and password, and then tap the website’s sign in button.

3 Tick

and tap

REMEMBER

You can now use the fingerprint you registered to Samsung Pass when signing in to the

website.

Managing sign-in information

View the list of websites you have set to use Samsung Pass and manage your sign-in

information.

1 On the Settings screen, tap

Lock screen and security

→

Samsung Pass

2 Unlock the screen using the preset screen lock method.

3 Tap

Web sign-in information

4 Select a website from the list.

5 Tap

→

Edit

and modify your ID, password, and the website’s name.

To delete the website, tap

→

Delete

Settings

129

Using Samsung Pass with apps

When using apps that support Samsung Pass, you can easily sign in with Samsung Pass.

To see the list of apps that support Samsung Pass, open the Settings screen, tap

Lock screen

and security

→

Samsung Pass

→

Supported apps

. If there are no apps that support

Samsung Pass,

Supported apps

will not appear.

•

Available apps may vary depending on the region or service provider.

•

Samsung is not responsible for any loss or inconvenience caused by signing in to

apps via Samsung Pass.

Deleting your Samsung Pass data

You can delete your biometric data, web sign-in information, and app data registered to

Samsung Pass with

Delete data

. Your agreement to the terms and conditions and your

Samsung account will remain active.

1 On the Settings screen, tap

Lock screen and security

→

Samsung Pass

2 Unlock the screen using the preset screen lock method.

3 Tap

Delete data

4 Enter your Samsung account password.

Your Samsung Pass data will be deleted.

Settings

130

Cloud and accounts

Introduction

Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and

manage accounts, such as your Samsung account or Google account.

On the Settings screen, tap

Cloud and accounts

Regularly back up your data to a safe location, such as Samsung Cloud or a computer,

so that you can restore it if the data is corrupted or lost due to an unintended factory

data reset.

•

Samsung Cloud

: Manage the content that you want to store securely in Samsung Cloud.

Check the usage status of your Samsung Cloud storage, and sync, back up, and restore

your data. Refer to Samsung Cloud for more information.

•

My Profile

: Manage your personal information and Samsung account details.

•

Accounts

: Add your Samsung and Google accounts, or other accounts, to sync with. Refer

to Accounts for more information.

•

Backup and restore

: Keep your personal information, app data, and settings safe on your

device. You can back up your sensitive information and access it later. You must sign in to

your Google or Samsung account to back up or restore data. Refer to Backup and restore

for more information.

Samsung Cloud

You can manage the content that you want to store securely in Samsung Cloud. Check the

usage status of your Samsung Cloud storage, and sync, back up, and restore your data.

On the Settings screen, tap

Cloud and accounts

→

Samsung Cloud

Manage cloud storage

View the amount of storage space you are currently using in Samsung Cloud and the amount

of usage by data type. You can also delete backup data from old devices after restoring data.

Settings

131

BACK UP AND RESTORE

Back up your application data and device settings to Samsung Cloud, and restore them when

needed. Refer to Backing up and restoring data for more information.

DATA TO SYNC

Customise the sync settings of your data, such as contacts, calendar events, images, and

videos.

Accounts

Add your Samsung and Google accounts, or other accounts, to sync with.

Adding accounts

Some apps used on your device require a registered account. Create accounts to have the

best experience with your device.

1 On the Settings screen, tap

Cloud and accounts

→

Accounts

→

Add account

2 Select an account service.

3 Follow the on-screen instructions to complete the account setup.

To sync content with your accounts, select an account and select items to sync.

Removing accounts

On the Settings screen, tap

Cloud and accounts

→

Accounts

, select an account name, select

the account to remove, and then tap

→

Remove account

Settings

132

Backup and restore

Change the settings for managing settings and data.

On the Settings screen, tap

Cloud and accounts

→

Backup and restore

SAMSUNG ACCOUNT

•

Backup settings

: Back up your personal information and app data to Samsung Cloud.

You can also set the device to automatically back up data.

•

Restore

: Restore previously backed up personal information and app data from Samsung

Cloud.

GOOGLE ACCOUNT

•

Back up my data

: Set the device to back up settings and app data to the Google server.

•

Backup account

: Set up or edit your Google backup account.

•

Automatic restore

: Set the device to automatically restore settings and app data from

the Google server when apps are reinstalled.

Google

Configure settings for some features provided by Google.

On the Settings screen, tap

Google

Accessibility

Configure various settings to improve accessibility to the device.

On the Settings screen, tap

Accessibility

•

Vision

: Customise the settings to improve accessibility for visually impaired users.

•

Hearing

: Customise the settings to improve accessibility for users with hearing

impairment.

•

Dexterity and interaction

: Customise the settings to improve accessibility for users who

have reduced dexterity.

•

Text-to-speech

: Change the settings for text-to-speech features used when Voice

Assistant is activated, such as languages, speed, and more.

Settings

133

•

Direction lock

: Change the directional combination settings for unlocking the screen.

•

Direct access

: Set the device to open selected accessibility menus when you press the

Home key three times quickly.

•

Notification reminder

: Set the device to alert you to notifications that you have not

checked at the interval.

•

Answering and ending calls

: Change the method of answering or ending calls.

•

Single tap mode

: Set the device to control incoming calls or notifications by tapping the

button instead of dragging it.

•

SERVICES

: View accessibility services installed on the device.

General management

Customise your device’s system settings or reset the device.

On the Settings screen, tap

General management

•

Language and input

: Select device languages and change settings, such as keyboards

and voice input types. Some options may not be available depending on the selected

language.

•

Date and time

: Access and alter the following settings to control how the device displays

the time and date.

If the battery remains fully discharged or removed from the device, the time and date

is reset.

•

: Ask questions or view frequently asked questions. Refer to Samsung

Members for more information.

•

Report diagnostic information

: Set the device to automatically send the device’s

diagnostic and usage information to Samsung.

•

Marketing information

: Set whether to receive Samsung marketing information, such as

special offers, membership benefits, and newsletters.

•

Reset

: Reset your device’s settings or perform a factory data reset.

Settings

134

Software update

Update your device’s software or change the update settings.

On the Settings screen, tap

Software update

•

Download updates manually

: Check for and install updates manually.

•

Download updates automatically

: Set the device to check for and download updates

automatically when connected to a Wi-Fi network.

•

Scheduled software updates

: Set the device to install downloaded updates at a

specified time.

User manual

View help information to learn how to use the device and apps or configure important

settings.

On the Settings screen, tap

User manual

About device / About phone

Access your device’s information.

On the Settings screen, tap

About device

About phone

•

My phone number

: View your phone number.

•

Status

: View various device information, such as the SIM card status, Wi-Fi MAC address,

and serial number.

•

Legal information

: View legal information related to the device, such as safety

information and the open source licence.

•

Device name

: View and edit the name that will be displayed when connecting your

device with other devices via Bluetooth, Wi-Fi Direct, and other methods.

•

Model number

: View the device’s model number.

•

Software information

: View the device’s software information, such as its operating

system version and firmware version.

•

Battery information

: View the device’s battery status and information.

135

Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some

situations may not apply to your device.

When you turn on your device or while you are using the device, it

prompts you to enter one of the following codes:

•

Password: When the device lock feature is enabled, you must enter the password you set

for the device.

•

PIN: When using the device for the first time or when the PIN requirement is enabled, you

must enter the PIN supplied with the SIM or USIM card. You can disable this feature by

using the Lock SIM card menu.

•

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly

several times. You must enter the PUK supplied by your service provider.

•

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with

the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•

When you are in areas with weak signals or poor reception, you may lose reception. Move

to another area and try again. While moving, error messages may appear repeatedly.

•

You cannot access some options without a subscription. For more information, contact

your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the

battery before turning on the device.

Appendix

136

The touchscreen responds slowly or improperly

•

If you attach a screen protector or optional accessories to the touchscreen, the

touchscreen may not function properly.

•

If you are wearing gloves, if your hands are not clean while touching the touchscreen,

or if you tap the screen with sharp objects or your fingertips, the touchscreen may

malfunction.

•

The touchscreen may malfunction in humid conditions or when exposed to water.

•

Restart your device to clear any temporary software bugs.

•

Ensure that your device software is updated to the latest version.

•

If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or encounters a fatal error

Try the following solutions. If the problem is still not resolved, contact a Samsung Service

Centre.

Restarting the device

If your device freezes or hangs, you may need to close apps or turn off the device and turn it

on again.

Forcing restart

If your device is frozen and unresponsive, press and hold the Power key and the Volume

Down key simultaneously for more than 7 seconds to restart it.

Resetting the device

If the methods above do not solve your problem, perform a factory data reset.

On the Apps screen, tap

Settings

→

General management

→

Reset

→

Factory data reset

→

RESET

→

DELETE ALL

. Before performing the factory data reset, remember to make

backup copies of all important data stored in the device.

If you registered a Google account to the device, you must sign in to the same Google

account after resetting the device.

Appendix

137

Calls are not connected

•

Ensure that you have accessed the right cellular network.

•

Ensure that you have not set call barring for the phone number you are dialling.

•

Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•

Ensure that you are not covering the built-in microphone.

•

Ensure that the microphone is close to your mouth.

•

If using a headset, ensure that it is properly connected.

Sound echoes during a call

Adjust the volume by pressing the Volume key or move to another area.

A cellular network or the Internet is often disconnected or audio

quality is poor

•

Ensure that you are not blocking the device’s internal antenna.

•

When you are in areas with weak signals or poor reception, you may lose reception. You

may have connectivity problems due to issues with the service provider’s base station.

Move to another area and try again.

•

When using the device while moving, wireless network services may be disabled due to

issues with the service provider’s network.

The battery icon is empty

Your battery is low. Charge the battery.

Appendix

138

The battery does not charge properly (For Samsung-approved

chargers)

•

Ensure that the charger is connected properly.

•

Visit a Samsung Service Centre and have the battery replaced.

The battery depletes faster than when first purchased

•

When you expose the device or the battery to very cold or very hot temperatures, the

useful charge may be reduced.

•

Battery consumption increases when you use messaging features or some apps, such as

games or the Internet.

•

The battery is consumable and the useful charge will get shorter over time.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera

app. If you receive error messages when launching the camera, try the following:

•

Charge the battery.

•

Free some memory by transferring files to a computer or deleting files from your device.

•

Restart the device. If you are still having trouble with the camera app after trying these

tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•

The quality of your photos may vary, depending on the surroundings and the

photography techniques you use.

•

If you take photos in dark areas, at night, or indoors, image noise may occur or images

may be out of focus.

Appendix

139

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your

device, try the following:

•

Free some memory by transferring files to a computer or deleting files from your device.

•

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is

DRM-protected, ensure that you have the appropriate licence or key to play the file.

•

Ensure that the file formats are supported by the device. If a file format is not supported,

such as DivX or AC3, install an app that supports it. To confirm the file formats that your

device supports, visit www.samsung.com.

•

Your device supports photos and videos captured with the device. Photos and videos

captured by other devices may not work properly.

•

Your device supports multimedia files that are authorised by your network service

provider or providers of additional services. Some content circulated on the Internet,

such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•

Ensure that the Bluetooth wireless feature is activated on your device.

•

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect

to.

•

Ensure that your device and the other Bluetooth device are within the maximum

Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a

computer

•

Ensure that the USB cable you are using is compatible with your device.

•

Ensure that you have the proper driver installed and updated on your computer.

•

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher

installed on your computer.

Appendix

140

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi

or a mobile network to find your current location in these situations.

Data stored in the device has been lost

Always make backup copies of all important data stored in the device. Otherwise, you cannot

restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in

the device.

A small gap appears around the outside of the device case

•

This gap is a necessary manufacturing feature and some minor rocking or vibration of

parts may occur.

•

Over time, friction between parts may cause this gap to expand slightly.

There is not enough space in the device’s storage

Delete unnecessary data, such as cache, using the device maintenance or manually delete

unused apps or files to free up storage space.

Removing the battery

•

To remove the battery, contact an authorised service centre. To obtain battery

removal instructions, please visit www.samsung.com/global/ecodesign_energy.

•

For your safety, you must not attempt to remove the battery. If the battery is not

properly removed, it may lead to damage to the battery and device, cause personal

injury, and/or result in the device being unsafe.

•

Samsung does not accept liability for any damage or loss (whether in contract or tort,

including negligence) which may arise from failure to precisely follow these warnings and

instructions, other than death or personal injury caused by Samsung’s negligence.

This manual is protected under international copyright laws.

No part of this manual may be reproduced, distributed, translated, or transmitted in any form

or by any means, electronic or mechanical, including photocopying, recording, or storing

in any information storage and retrieval system, without the prior written permission of

Samsung Electronics.

Trademarks

•

SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.

•

Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.

•

Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are

registered trademarks of the Wi-Fi Alliance.

•

All other trademarks and copyrights are the property of their respective owners.

About HEVC Advance

THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY

IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING

QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT IS

NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE

PRODUCT.

THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT

CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED FROM A THIRD

PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCT WITH SUCH

CONTENT BY A LICENSED SELLER OF THE CONTENT.

YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS DEEMED

ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.

Samsung Galaxy J7 Pro Manual SM J530 J730 UM EU Nougat Eng Rev.1.0 170616

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Galaxy J5 (2017) - Operating Instructions J5_2017_SM-J530_J730_En Free User Guide for Samsung GALAXY Series Mobile Phone, Manual - page2

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