Samsung Convoy Verizon Users Manual U640
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- Convoy User Manual
- Table of Contents
 - Section 1: Getting Started
 - Section 2: Understanding Your Phone
 - Section 3: Call Functions
 - Section 4: Menu Navigation
 - Section 5: Understanding Your Contacts
 - Section 6: Entering Text
 - Section 7: Messaging
 - Section 8: Changing Your Settings
 - Section 9: Media Center
 - Section 10: Music
 - Section 11: Tools
 - Section 12: Push-to-Talk (PTT)
- Before Making Your First Push-to-Talk Call
 - Making and Answering Push-to-Talk Calls
 - Making a Push-to-Talk Call
 - Making a Push-to-Talk Call From History
 - Answering Push-to-Talk Calls
 - Making PTT Calls (Phone Closed)
 - Using Call Alerts
 - Using Group Calls
 - Making Group Calls
 - Making a Group Call From History
 - Making a Group Call On-the-Fly
 - Group Call Information
 - Saving a PTT Number
 - Creating a Group
 - Adding Group Members to the Group
 - Erasing Group Entries
 
 - Section 13: Mobile Web
 - Section 14: Health and Safety Information
- Health and Safety Information
 - Samsung Mobile Products and Recycling
 - UL Certified Travel Adapter
 - Consumer Information on Wireless Phones
 - Road Safety
 - Responsible Listening
 - Operating Environment
 - Using Your Phone Near Other Electronic Devices
 - FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices
 - Potentially Explosive Environments
 - Emergency Calls
 - FCC Notice and Cautions
 - Other Important Safety Information
 - Product Performance
 - Availability of Various Features/Ring Tones
 - Battery Standby and Talk Time
 - Battery Precautions
 - Care and Maintenance
 
 - Section 15: Warranty Information
 - Index
 
 

100031348
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Steve Brockway
Verizon line Extension Verizon
Verizon Samsung SCHu640 Convoy User Manual
0 06/19/09
Sam_SCHu640_Convoy_UM_R0.ai
PANTONE 
286 C
MATT
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PROCESS
BLACK
PANTONE
1795 C
PANTONE
COOL GRAY 10 C
 USER MANUAL
GH68-25123A
CONVOY
User Manual
Manual del Usuario

PORTABLE All Digital 
MOBILE PHONE
User Manual
Please read this manual before operating your
phone, and keep it for future reference.

U640_Convoy_ English_CG18_KR_091009_F10
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to 
the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to 
Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited 
to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation 
and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you 
agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or 
otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All 
applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Samsung Telecommunications America (STA), LLC
Headquarters: Customer Care Center:
1301 E. Lookout Drive 1000 Klein Rd.
Richardson, TX 75082 Plano, TX 75074
Toll Free Tel:  1.888.987.HELP (4357)
Internet Address: 
http://www.samsungusa.com
©2009 Samsung Telecommunications America, LLC is a registered trademark of Samsung Electronics America, Inc. and its related 
entities.
Do you have questions about your Samsung Mobile Phone? 
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsungtelecom.com/support

GH68-22369A
Printed in Korea
T9 Text Input is licensed by Tegic Communications and is covered by U.S. Pat. 5,818,437; U.S. Pat. 5,953,541; U.S. Pat. 6,011,554 and 
other patents pending.
ACCESS® and NetFront™ are trademarks or registered trademarks of ACCESS Co., Ltd. in Japan and other countries.
The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are registered 
trademarks and are wholly owned by the Bluetooth SIG.
microSD™ and the microSD logo are Trademarks of the SD Card Association.
Convoy™ is a trademark of Verizon Wireless.
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General 
Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open 
source licenses, please visit:
http://www.samsungnetwork.com/Home/opensource
.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE 
PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER 
WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY 
PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE 
WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE 
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION 
MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE 
PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF 
THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL 
DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.

       1
Table of Contents
Section 1:  Getting Started .............................................. 4
Understanding this User Manual . . . . . . . . . . . . . . . . . . . . . . . . 4
Notes and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Dialogue boxes   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using the Battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Turning Your Phone On and Off   . . . . . . . . . . . . . . . . . . . . . . . 11
Setting Up Voicemail   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Inserting and Removing Your Memory Card  . . . . . . . . . . . . . . 13
Memory Card Formatting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Section 2:  Understanding Your Phone ......................... 15
Features of Your Phone  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Closed View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Open View of Your Phone (Portrait Mode)  . . . . . . . . . . . . . . . . 17
Command Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Understanding the Home Screen  . . . . . . . . . . . . . . . . . . . . . . 20
Icon Glossary  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Section 3:   Call Functions  ............................................27
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Answering a Call   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Call In-Progress Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Contacts   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Roaming   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Voice Commands  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Section 4:   Menu Navigation ........................................ 41
Menu Navigation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  41
Menu Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43
Section 5:  Understanding Your Contacts  .................... 49
Opening Contacts Menu   . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49
Contacts Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49
Adding a Contact  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  50
Adding Pauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  53
Contact Groups  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  54
Finding a Contacts Entry  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  58
Editing an Existing Contact Entry  . . . . . . . . . . . . . . . . . . . . . .  58
Deleting a Contact Entry   . . . . . . . . . . . . . . . . . . . . . . . . . . . .  59
Backup Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  59
Speed Dialing   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  60
My Name Card   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  61
Finding My Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . .  61
Emergency Contacts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  61
Section 6:  Entering Text ............................................... 63
Section 7:   Messaging .................................................. 65
Types of Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  65
Changing Message Settings   . . . . . . . . . . . . . . . . . . . . . . . . .  65
Creating and Sending Text Messages   . . . . . . . . . . . . . . . . . .  66
Creating and Sending Picture Messages  . . . . . . . . . . . . . . . .  67
Creating and Sending Video Messages   . . . . . . . . . . . . . . . . .  69
2
Creating and Sending Voice Messages  . . . . . . . . . . . . . . . . . . 70
Receiving New Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Message Folders   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Voicemail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Mobile IM  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Email  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Chat  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Section 8:   Changing Your Settings .............................89
My Verizon  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Tools   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Bluetooth Menu   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Sounds Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Display Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Phone Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Call Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Memory  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
USB Mode   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Phone Info   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Section 9:   Media Center ............................................116
Media Center  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Music & Tones  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Picture & Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Games  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Mobile Web   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Browse & Download  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Extras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Section 10:   Music ...................................................... 126
Inserting and Removing the microSD card  . . . . . . . . . . . . . . 126
Memory Card Formatting  . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Music & Tones  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Section 11:  Tools ........................................................ 131
Voice Commands  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Calculator   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Calendar   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Alarm Clock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Stop Watch   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
World Clock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Notepad  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Section 12:  Push-to-Talk (PTT)  ................................. 139
Before Making Your First Push-to-Talk Call   . . . . . . . . . . . . . 139
Making and Answering Push-to-Talk Calls  . . . . . . . . . . . . . . 139
Making a Push-to-Talk Call   . . . . . . . . . . . . . . . . . . . . . . . . . 140
Making a Push-to-Talk Call From History  . . . . . . . . . . . . . . . 140
Answering Push-to-Talk Calls   . . . . . . . . . . . . . . . . . . . . . . . 141
Making PTT Calls (Phone Closed)  . . . . . . . . . . . . . . . . . . . . . 142
Using Call Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Using Group Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Making Group Calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Making a Group Call From History   . . . . . . . . . . . . . . . . . . . . 143
Making a Group Call On-the-Fly  . . . . . . . . . . . . . . . . . . . . . . 143
Group Call Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Saving a PTT Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

       3
Creating a Group  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Adding Group Members to the Group  . . . . . . . . . . . . . . . . . . 144
Erasing Group Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Section 13:  Mobile Web .............................................. 145
Mobile Web  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Launching Mobile Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Exit Mobile Web  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Navigate the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Mobile Web Soft Keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Links  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Place a Call While Using Mobile Web  . . . . . . . . . . . . . . . . . . 147
Section 14:  Health and Safety Information  ...............148
Health and Safety Information   . . . . . . . . . . . . . . . . . . . . . . . 148
Samsung Mobile Products and Recycling . . . . . . . . . . . . . . . 149
UL Certified Travel Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Consumer Information on Wireless Phones . . . . . . . . . . . . . . 150
Road Safety  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Responsible Listening   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Using Your Phone Near Other Electronic Devices  . . . . . . . . . 159
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless 
Devices  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Potentially Explosive Environments . . . . . . . . . . . . . . . . . . . . 161
Emergency Calls   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
FCC Notice and Cautions  . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Other Important Safety Information   . . . . . . . . . . . . . . . . . . . 163
Product Performance  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Availability of Various Features/Ring Tones  . . . . . . . . . . . . .  164
Battery Standby and Talk Time  . . . . . . . . . . . . . . . . . . . . . .  165
Battery Precautions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  165
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  166
Section 15:  Warranty Information  ............................. 168
Standard Limited Warranty   . . . . . . . . . . . . . . . . . . . . . . . . .  168
End User License Agreement for Software  . . . . . . . . . . . . . .  171
Index ............................................................................ 176
Note: The home screen is where the phone is waiting for input from you. No menu 
is displayed and the phone isn’t performing any action. It’s the starting point 
for all instructional steps.

4
Section 1: Getting Started
Understanding this User Manual
The chapters of this manual generally follow the same order as 
the menus and sub-menus in your phone. A robust index for 
quick reference to most features begins on page 176.
Also included is important safety information that you should 
know before using your phone. Most of this information is near 
the back of the guide, beginning on page 148.
Notes and Tips
Throughout this guide are icons and text that are set apart from 
the rest. These are intended to point out important information, 
quick methods for activating features, to define terms, and more. 
The definitions for these methods are as follows:
• 
Notes
: Explain alternative options within the current feature, menu, or 
sub-menu.
• 
Tips
: Provide quick or innovative methods for performing functions 
related to the subject at hand.
• 
Important
: Points out important information about the current feature 
that could affect performance, or even damage your phone.
This section allows you to start using your phone after activating 
your service, setting up your voicemail, contacting customer 
support, or getting an understanding of how this manual is put 
together. 
Dialogue boxes
Dialogue boxes prompt for action, inform you of status, or warn 
of situations such as low memory. Dialogue boxes and their 
definitions are outlined below.
• 
Choice 
-Example: “SAVE MESSAGE?”
• 
Reconfirm 
-Example: “ERASE ALL MESSAGES?”
• 
Performing 
-Example: “SENDING...” “CONNECTING...”
• 
Completed 
-Example: “MESSAGE SENT”
• 
Information 
-Example: “NEW MESSAGE”
• 
Error 
-Example: “SYSTEM ERROR!”
• 
Warning 
-Example: “BATTERY LOW,” “MEMORY FULL!”

Getting Started       5
Using the Battery
Note: 
This phone comes packaged with a partially charged rechargeable 
standard Li-Ion battery and Wall/USB Charger. 
You must fully charge the battery before using your phone for the first 
time. A fully discharged battery requires up to 4 hours of charge time.
Important!: 
Although the phone can be used while the battery is charging, 
the battery must be fully charged before first use, otherwise you 
could damage the battery.
Battery Indicator
The battery indicator in the upper-right corner of the display 
indicates battery power level. Four bars   indicate a full 
charge, while an empty icon   indicates an almost empty 
battery. Two to three minutes before the battery becomes too low 
to operate, a blinking empty battery icon appears and a tone 
sounds. If you continue to operate the phone without charging, it 
shuts down.
Using a Non-Supported Battery
Samsung handsets do not support the use of a non-supported 
battery.
When using a non-supported battery you will hear a series of 
beeps and you will see a warning message that indicates “
NON 
SUPPORTED BATTERY. SEE USER MANUAL
” If you receive this 
warning, battery charging has been disabled.
Samsung charging accessories (i.e. wall charger, and cigarette 
lighter adapter) will only charge a Samsung approved battery. 
To continue use of your handset press  .
Note: 
When using a non-supported battery the handset can only be used for 
the duration of the life of the battery and cannot be recharged.
Important!: 
Using a non-supported battery may cause damage to your 
phone. Use a Samsung supported battery only.

6
Installing the Battery
1. Use a coin or the Battery Cover Removal Tool included with 
you phone to remove the back cover. Insert into the slot on 
the back cover and turn it counter-clockwise to open the 
battery cover (as shown). 
2. Use the grooves at the top of the cover to lift the cover up 
and away from the back of the phone. 
Warning!: 
When removing the battery cover with a finger nail, the nail can be 
broken.
*Included

Getting Started       7
3. Insert the top end of the battery into the phone housing 
using the directional arrow printed on the battery. The gold 
contacts at the battery end must align with contacts on the 
phone. Push bottom end of the battery down until it snaps 
into place. 
4. With the battery in position on the phone, place the cover 
back on the handset and turn the grooved dial clockwise 
until the cover locks. 
*Included

8
Removing the Battery
1. Use a coin or the Battery Cover Removal Tool included with 
you phone to remove the back cover. Insert into the slot on 
the back cover and turn it counter-clockwise to open the 
battery cover (as shown). 
2. Use the grooves at the top of the cover to lift the cover up 
and away from the back of the phone. 
*Included

Getting Started       9
3. Lift the battery from the bottom end and remove.  4. With the battery in position on the phone, place the cover 
back on the handset and turn the grooved dial clockwise 
until the cover locks. 
*Included

10
Charging the Battery
Your phone is powered by a rechargeable standard Li-ion battery. 
Only use Samsung-approved charging devices and batteries. 
Samsung accessories are designed to maximize battery life. 
Using other accessories may invalidate your warranty and may 
cause damage. 
Note: 
The phone can be used while charging but will charge faster when 
powered off.
Wall/USB Charger
The Wall/USB Charger is a convenient, lightweight charger that 
rapidly charges your phone from any 120/220 VAC outlet.
1. Connect the USB cable to the charging head.
2. Pull the charging port cover out and turn to expose the 
connector. Insert the Wall/USB Charger adapter end, with 
the arrow up, into the charging port on the left side of the 
phone.
Correct
Incorrect
Charging Head
USB Cable
+
Incorrect
Correct

Getting Started       11
3. Plug the Wall/USB Charger into a standard AC wall outlet.
When the phone is completely charged (the battery icon 
becomes still), unplug the adapter from the power outlet. 
Remove the adapter end from the charging port cover and 
replace the charging port cover.
Warning!: 
If your handset has a touch screen, it responds best to a light 
touch from the pad of your finger or a non-metallic stylus. Using 
excessive force or a metallic object when pressing on the touch 
screen may damage the tempered glass surface and void the 
warranty. See “Warranty Information” on page 168.
Turning Your Phone On and Off
Turning Your Phone On
1. Open the phone, then press and hold the 
End/Power 
key .
Note: 
As with any other radio-transmitting device, do not touch the internal 
antenna as it affects call quality and may cause the phone to operate 
at a higher power level than is necessary. The internal antenna is 
located along the top on the back side of your phone.
2. Once the phone finds a signal, the time, date, and day 
appear in the display. 
3. You’re now ready to place and receive calls.
Note: 
If the phone is outside the Verizon Wireless coverage area the roaming 
icon   appears in the top of the display.

12
Turning Your Phone Off
䊳
Open the phone, then press and hold the 
End/Power
key .
Setting Up Voicemail
Voicemail allows callers to leave voice messages.
Note: 
Airtime and long distance charges apply. Mobile to Mobile minutes do 
not apply to Voicemail setup or retrievals.
Voicemail Setup
1. From the home screen, press and hold the 
Voicemail
key .
2. When the recorded announcement begins, press   
to interrupt (if applicable). An easy-to-follow setup tutorial 
will begin. Follow the instructions to set up your new 
password and record a greeting. 
Note: 
Once your voicemail account has been set up, you can use the 
voicemail selection 5 (under the Messaging menu) to view details of 
voice messages in your voicemail box.
Listening to Voicemail
1. From the home screen, press and hold the 
Voicemail
key .
2. You are then prompted to enter your password followed 
by . Follow recorded prompts to listen to 
messages, change administrative options, etc.

Getting Started       13
Inserting and Removing Your Memory Card
Inserting Your microSD™ Card
Note: 
Your phone does not come with the microSD™ memory card, it must 
be purchased as an accessory. See your service provider for more 
information.
䊳
Lift memory card cover and insert the memory card, with the 
contacts side down, into the memory card slot until it is fully 
seated. Refer to the following illustration.
Removing Your Memory Card
1. Pull the microSD card cover out and turn to expose the 
card slot.
2. Press in the microSD card to unlock and remove.

14
Memory Card Formatting
Formatting a microSD™ Card using your Convoy™ 
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Memory.
3. Press  for Card Memory.
4. Press right soft key   for Options. 
5. The Format Card option is highlighted. Press  . 
6. Highlight Yes and press   to format microSD™ card.
Formatting a microSD™ Card using your PC
For best playback of songs stored to the microSD™ memory 
card, reformat your memory card with PC format FAT32.
Note: 
Any content currently stored on the microSD™ memory card will be 
lost after this procedure is performed.
1. Insert the microSD™ memory card into an SD card 
adapter (purchased separately).
2. Insert the SD card adapter into the SD card reader slot.
3. Plug the SD card reader into a USB port on your PC.
4. On your PC, go to your My Computer directory and 
highlight the drive that represents the SD card reader.
5. Right click and select the Format option.
6. Under the File System option, select FAT32 and click the 
Start button. Your microSD™ memory card will be 
reformatted.
7. Remove the microSD™ card from the SD card reader and 
insert it back into your phone. The My Music directory will 
automatically be created on the microSD™ memory card.

Understanding Your Phone       15
Section 2: Understanding Your Phone
This section outlines key features of your phone as well as 
screens and icons that display when the phone is in use.
Features of Your Phone
–
High Speed Data (EvDo 1x Technology)
–
Global Positioning (GPS) Technology for VZ Navigator
SM
–
Push-to-Talk (PTT)
–
V CAST Music with Rhapsody
® 
(Subscription, Wireless & PC 
Downloads)
–
Personal Organizer (Calculator, Calendar, Alarm Clock, Stop Watch, 
World Clock, Notepad)
–
Messaging Services (Standard and Enhanced TXT Messaging, Picture 
Messaging, Video Messaging, Email Messaging, Voice Messaging, 
Mobile Instant Messenger and Chat) 
–
2.0 Megapixel Camera with Night Shot Mode
–
Advanced Speech Recognition
–
Speakerphone
–
Bluetooth
®
 Wireless Technology **
**The Convoy™ supports the following Bluetooth profiles: Headset, Handsfree, 
Dial-Up Networking, Stereo Bluetooth for music playback, Phonebook Access, 
Basic Printing, Basic Imaging, Object Push for vCard and vCalendar and Serial Port.
The Convoy™ does not support all Bluetooth OBEX profiles. Go to 
www.verizonwireless.com/bluetoothchart to check vehicle/accessory compatibility.
Closed View of Your Phone
The following illustration shows the main external features of 
your phone. For explanation of features; see “Features (Closed 
view)” on page 16.
1
2
3
4
7
8
9
10
11
12
5
6
13
16
Features (Closed view)
1.
Camera Lens
: Allows you to take photos and record video.
2.
Shortcut/Push To Talk (PTT)
: Press to launch a shortcut menu. 
Once Push-to-Talk is activated on your phone, press to initiate the 
Push-to-Talk feature.
3.
Volume Key
: Allows you to adjust the master volume or 
adjust the voice volume during a call. To mute the ringer 
during an incoming call, press the volume key up or down. 
Also press and hold the key, to activate Sound Off mode/
Normal mode.
4.
Charging Port
: The charging port is used to plug in the 
charging accessories and also connect any available 
accessory cables to your phone.
5.
Rewind Key
: During music playback, press and hold to rewind 
music.
 Press to go to the previous song.
6.
Speaker
: Music, Ringtones and Sounds are played through 
the speaker.
7.
Play/Pause Key
: From the external home screen, press to 
access an external menu of applications with the hone 
closed. For more information, refer to “Playing Music with 
the Phone Closed”  on page 128.
8.
Fast Forward Key
: Press with the backlight On to Lock/
Unlock external keys. Press and hold with the backlight Off 
to Unlock external keys. During music playback, press and 
hold to fast forward music. Press to go to the next song.
9.
microSD™ Memory Card Slot
: Allows you to insert a 
microSD™ memory card (purchased separately) to add 
additional memory and storage capacity.
10.
Speakerphone Key
: Press and hold this key to enable/
disable the speakerphone option.
11.
External LCD
: External LCD shows signal and battery 
strength, time, day, and date. It also displays incoming 
calls or messages.
12.
2.5mm Headset Jack
: Allows you to plug in an optional 
headset for safe, convenient conversations.
13.
Battery Cover Removal Tool
: Use to lock/unlock the battery 
cover.

Understanding Your Phone       17
Open View of Your Phone 
(Portrait Mode)
The following illustration shows the main features of the phone.
Features
1.
Earpiece
: The earpiece allows you to hear the other caller.
2.
Internal LCD
: Displays all the information needed to operate 
your phone.
3.
Directional Key
: This key allow you to scroll through the 
phone menu options.
4.
Left Soft Key
: This key is used to navigate through menus 
and applications by selecting the choice indicated on the 
lower left area of the display screen.
5.
Camera/Camcorder Key
: Press to activate the camera and 
take photos. Press and hold to activate the camcorder and 
take video.
6.
Send Key
: Allows you to place or receive a call. From the 
home screen, press the key once to view All Calls log.
7.
Voicemail Key
: Press and hold to activate voicemail.
8.
Microphone
: Allows you to be heard by the other caller.
9.
OK Key
: Pressing when navigating through a menu accepts 
the highlighted choice in a menu, or performs an action in 
an application.
2
5
4
3
1
6
8
7
9
10
12
11
13
14

18
10.
Right Soft Key
: This key is used to navigate through menus 
and applications by selecting the choice indicated on the 
lower right area of the display screen.
11.
Voice Commands Key
: Press to access Voice Commands.
12.
End/Power Key
: Press to end call. Press and hold to turn 
device On or Off. When you receive an incoming call, press 
to send the call directly to voicemail.
13.
Back/Clear Key
: Deletes characters from the display when 
you are in text entry mode. Press to return to the previous 
menu or screen when navigating features. 
14.
Vibration Mode Key
:
Press and hold to activate vibration mode.
Command Keys
Functions for the soft keys are defined by what appears above 
each in the display. There are two soft keys, the left soft key 
 and the right soft key .
Left Soft Key
Some functions of the left soft key are as follows.
• 
Press left soft key   for 
Message 
to open the Messaging menu.
• 
When left soft key function is 
Settings
, press   for 
Settings 
to 
view settings for the feature. 
• 
When left soft key function is 
Edit
, press 
 for 
Edit
 to edit a 
Contact or Profile setting.
Right Soft Key
Some functions of the right soft key are as follows.
• 
Press right soft key   for 
Contacts
 to open your Contacts list.
• 
When the right soft key function is 
Options
, press   for 
Options
 to 
view more options for the current menu.
Clear Key
The 
CLR 
key   is used to erase or clear numbers, text, or 
symbols from the display. You can also use   to return to a 
previous menu or to return to the home screen from any menu.
• 
If you enter an incorrect character, briefly press   to backspace 
(and delete) the character.
• 
To erase the previous word in a sentence, press and hold  .
• 
To back up one menu level, briefly press  .
• 
Press and hold   to return to the home screen.
End Key
The 
End
 key   is used to end a call or to return to the home 
screen from any menu or cancel the last input.
• 
Press   to disconnect a call.
• 
Press   to return to the home screen from any menu, or to 
cancel the last input.

Understanding Your Phone       19
• 
Press   to send an incoming call directly to Voicemail.
Send Key
The 
Send
 key   is used to answer calls, dial calls, and to 
recall the last number(s) dialed, received, or missed.
• 
Press   to answer calls.
• 
Enter a number and press   to make a call.
• 
Press   from the home screen to display a list of all calls to and 
from your phone.
• 
Press   twice from the home screen to call the most recently 
dialed, received, or missed number.
• 
Press   to pick up a waiting call. Press   again to switch 
back to the other call.
Directional Keys
Use the Directional keys (up, down, left, right)   to browse 
menus, sub-menus, and lists. Each key also acts as a shortcut to 
launch applications. The Directional keys can be customized to 
launch your favorite application. For more information, refer to 
“Set Shortcut Keys”  on page 102.
Camera/Camcorder Key
From the home screen, press 
Camera/Camcorder
 key   to 
activate the camera. While in camera mode, press the 
Camera/Camcorder
 key again to take a photo.
From the home screen, press and hold 
Camera/Camcorder
 key to 
activate the camcorder. While in camcorder mode, press the 
Camera/Camcorder
 key again to begin recording a video.
Voice Commands Key
From the home screen, press the 
Voice Commands
 key   to 
activate Voice Commands. 
Speakerphone Key
With the phone open, press the 
Speakerphone
 key (on the right 
side of the device)   to switch from using the earpiece to the 
speakerphone before or during a call. Use the volume keys 
(located on the left side of your phone) to adjust the volume. 
Press the 
Speakerphone
 key   to enable and disable the 
speakerphone option.
When answering a call, press and hold the Speakerphone key 
. To end the call, press the End key  . After the call 
has ended the speakerphone function turns off automatically.
Vibration Mode Key
From the home screen, press and hold the 
Vibration Mode
 key 
 to set your incoming call alert to vibrate.

20
Understanding the Home Screen
The top annunciator line of 
your phone’s display contain 
icons that indicate network 
status, battery power, signal 
strength, connection type and 
more.
The lower area of the home 
screen shows icons that 
indicate feature and function 
status. 
The following list contains 
icons that may appear in your display.     
Icon Glossary
The Icon Glossary displays a list of icons that will show in the top 
annuciator line of your phone’s display, the status bar in the 
lower half of the display, or when a specific function is being 
performed.
䊳
From the home screen press   for 
Menu
 ➔  for 
Settings &Tools 
➔  for 
Phone Info
 ➔  for 
Icon 
Glossary
. Press the number associated with the glossary you 
would like to view.
System Status Icons
Airplane Mode
: Appears when Standalone Mode is on. 
When on, all RF functions for your phone are disabled, and 
you cannot use your phone to place or receive calls.
Roaming
: Your phone is outside your home area. While 
roaming, another wireless provider may be handling your 
call. The service rate for the call may be higher than those 
made from within your home area. Please refer to Verizon 
Wireless for roaming rates.

Understanding Your Phone       21
3G Network
: Appears when your phone is using the 3G 
protocol.   Appears when your phone is on and indicates the 
current signal strength. More bars indicate a stronger 
signal.
1X
: Indicates your phone is using the CDMA 1X protocol. 
Appears when your phone is on and indicates the current 
signal strength. More bars indicate a stronger signal.
3G Network & 1X
: The 3G/1X protocol is capable of high-
speed broadband data. Appears when your phone is on and 
indicates the current signal strength. More bars indicate a 
stronger signal.
Digital
: Appears when your phone is receiving digital data. 
Appears when your phone is on and indicates the current 
signal strength. More bars indicate a stronger signal.
SSL
: Indicates the secure socket layer is actively 
transmitting your communications over the internet in an 
encrypted format.
Voice Privacy
: Prevents eavesdropping over a CDMA traffic 
channel.
No Service
: Your phone cannot find a signal because you’re 
outside a service area. You cannot make or receive calls. 
Wait for a signal or move to an open area to find a signal. This 
indicator always appears when you first turn on your phone 
and disappears once service is located.
Voice Call
: Indicates a call in progress. 
Data Call
: Indicates a data call in progress. 
Dormant
: Indicates no incoming or outgoing data.
Location E911
: Indicates Global Positioning Service (GPS) 
for 911 is set to On for emergency calls only.
Location On
: Global Positioning Service is set to On for 
location and 911 calls.
Battery Level
: More bars indicate a greater charge. When 
the battery is low, an empty battery icon flashes and the 
phone sounds an alert, which indicates your phone is about 
to shut down.
TTY
: Indicates that TTY is enabled. 
BT On
: Indicates that Bluetooth wireless technology is 
turned on.

22
Service Alert & Settings Icons
Media Center Icons
BT Connected
: Indicates Bluetooth wireless technology is 
turned on and is paired with another Bluetooth-enabled 
device.
BT Transfer
: Indicates that Bluetooth wireless technology is 
connected to another device and receiving or pushing data.
All Sounds Off
: The ringer is silenced for all alerts, incoming 
calls, and incoming messages.
Alarm Only
: Your phone will only ring when the set alarm 
sounds.
Vibrate Only
: Your phone vibrates upon receiving a call.
Speakerphone
: Your phone switches to speakerphone 
instead of earpiece.
Missed Calls
: Your phone displays this icon when calls are 
missed. 
Unread Msg
: You’ve received a new text, page or web alert 
message. You’re also notified of a new message by 
animations and sound.
Calendar Event:
 Your phone displays this icon when you 
have a calendar event scheduled.
Voicemail
: You’ve received a voicemail message, page or 
web alert message. You have one or more unread voicemail 
messages in your voicemail box. (Only applicable on the 
Verizon Wireless Network.)
Alarm On
: Indicates that your phone has a set alarm.
Picture
: Indicates a picture.
Picture Protected
: Indicates a password-protected 
picture.
Picture Locked
: Indicates a locked picture.
Picture in Card
: Indicates a picture that is on the memory 
card.
Ringtone
: Indicates a ringtone.

Understanding Your Phone       23
Recent Calls & Contacts Icons
Ringtone Protected
: Indicates a password-protected 
ringtone.
Ringtone Locked
: Indicates a ringtone that cannot be 
deleted.
Ringtone in Card
: Indicates that a ringtone is on the 
memory card.
Sound
: Indicates a sound file.
Sound Protected
: Indicates a password-protected sound.
Sound Locked
: Indicates a locked sound.
Sound in Card
: Indicates a sound that is on the memory 
card.
Dialed Call
: Indicates any outgoing calls made from your 
phone
Received Call
: Indicates any received calls that were 
answered.
Missed Call
: Indicates any received calls that were not 
answered.
Mobile 1
: Indicates the contact’s primary mobile number.
Mobile 2
: Indicates the contact’s secondary mobile 
number.
Home
: Indicates the contact’s home number.
Work
: Indicates the contact’s work number.
Email 1
: Indicates the contact’s primary email address.
Email 2
: Indicates the contact’s secondary email address.
Fax
: Indicates the contact’s fax number.
Speed Dial
: Indicates the speed dial shortcut assigned to 
the number.
IM Screen Name
: Indicates the screen name chosen for IM 
messages.
Group
: Indicates the group contact information.

24
Messaging Icons
Picture ID
: Indicates the picture associated with the 
contact or group.
Ringtone
: Indicates the ring tone assigned to the contact.
Address
: Indicates the address of the contact.
Note
: Indicates a note added to the contact information.
In Case of Emergency
: Indicates the person to be contacted 
in case of an emergency.
Go To
: Indicates the search field.
New Multimedia Msg Notification
: Indicates that a new 
multimedia message has been received.
Opened Multimedia Msg Notification
: Indicates that a new 
multimedia message has been received and opened.
New TXT Msg
: Indicates that a new text message has been 
received.
Read TXT Msg
: Indicates that a new text message has been 
received and read.
Unread Multimedia Msg
: Indicates that a new multimedia 
message has been received.
Read Multimedia Msg
: Indicates that a new multimedia 
message has been received and read.
Unread WAP Push
: Indicates that a new WAP message has 
been received.
Read WAP Push
: Indicates that a new WAP message has 
been received and read.
Msg Delivered
: Indicates a successful attempt to send a 
message
Msg Sending Failed
: Indicates an unsuccessful attempt to 
send a message.
Pending Msg
: Indicates that a message has not yet been 
sent.
Sent Message
: Indicates that a message has been sent.
TXT Msg Draft
: Indicates a draft of a text message.

Understanding Your Phone       25
Settings & Tools Icons
Multimedia Msg Draft
: Indicates a draft of a multimedia 
message.
High Priority
: Indicates a message sent with a high priority.
Name Card
: Indicates a name card has been added.
Lock
: Indicates that the message has been locked.
BT Headset
: Indicates that Bluetooth is paired and 
connected to a headset.
BT Computer
: Indicates that Bluetooth is paired and 
connected with a computer.
BT PDA
: Indicates that Bluetooth is paired and connected 
with a PDA.
BT Mobile Phone
: Indicates that Bluetooth is paired and 
connected with a mobile phone.
BT Handsfree
: Indicates that Bluetooth is paired and 
connected with a handsfree device.
BT Unknown Device
: Indicates that a device has been found 
but not recognized by Bluetooth.
Device Connected
: Indicates that a device has been 
connected to the handset.
Event Name
: Indicates the name of an event that has been 
set
Event Date & Time
: Indicates the date and time of the event.
Recurrence
: Indicates a recurring event.
Alert
: Indicates an alert.
Reminder
: Indicates a reminder for an event.
Alert Time
: Indicates an alert time.
Alarm On
: Indicates that an alarm is on.
Alarm Off
: Indicates that an alarm has been turned off.

26
PTT Icons
Alert
: Indicates an alert.
Call Ended
: Indicates that a call has ended.
Connected To Group
: Indicates a connection to a group.
Connected To Individ
: Indicates a connection to an 
individual.
Connecting To Group
: Indicates that a connection to a group 
is in progress.
Connecting To Individ
: Indicates that a connection to an 
individual is in progress.
Group
: Indicates a group.
Group Incoming
: Indicates an incoming PTT call from a 
group.
Group Outgoing
: Indicates an outgoing PTT call to a group.
Group Unavailable
: Indicates that the group is unavailable.
Individ Incoming
: Indicates an incoming PTT call from an 
individual.
Individ Outgoing
: Indicates an outgoing PTT call from an 
individual.
Individual
: Indicates an individual PTT contact.
Individ Unavailable
: Indicates unavailability of an individual 
contact.
Listening To Group
: Indicates handset in listening mode for 
group call.
Listening To Individ
: Indicates handset in listening mode for 
an individual call.
Missed Call
: Indicates that a PTT has been missed.
Speaking To Group
: Indicates handset is in speaking mode 
for a group call.
Speaking To Individ
: Indicates handset is in speaking mode 
for an individual call.

Call Functions       27
Section 3:  Call Functions
This section describes how to make or answer a call. It also 
includes the features and functionality associated with making or 
answering a call.
Making a Call
1. Open the phone and enter the number to call using the 
numeric keypad and press  .
Answering a Call
You can answer calls with either the phone open or closed.
• 
To answer a call with the phone in the closed position, open the phone. 
The call will be automatically answered.
• 
To answer a call with the phone in the open position, press   to 
answer the call, or right soft key   for 
Ignore
 to send the call to 
voicemail, or left soft key   for 
Quiet
 to silence the ringer.
• 
To send a Quick Text message to the caller press the 
Directional 
key up and select your message.
Answering Call-Waiting Calls
When you receive a call while on a call: 
• 
Press   to answer the new call.
• 
When you press   and answer the incoming call, the original 
caller is placed on hold. 
• 
Press the   key again to return to your original call.
Call In-Progress Options
Access numerous menus and features even while in a call.
Note: 
If the call is disconnected while accessing the Call-In Progress Options, 
the options disappear from the display and the phone eventually 
returns to the home screen.
1. While in a call, press right   for Options. The following 
menu items appear in the display.
• New TXT Message
: Allows you to create a new text message.
• Contact List
: Opens Contact list to view your contacts.
• Recent Calls
: Displays recent received, missed and dialed calls.
• Bluetooth Menu
: Displays the Bluetooth menu.
• Main Menu
: Displays the Main menu.
•Notepad
: Opens the Notepad. 
• Voice Privacy:
 Prevents eavesdropping over a CDMA traffic 
channel.
• Whisper Mode
: Increases microphone to maximum volume level. 
–
Press the 
Directional key to highlight a menu. 
–
Press   to open the highlighted menu or to activate the feature.

28
Note: 
During a call turn on Whisper Mode when speaking softly or when the 
caller cannot hear your voice clearly. This mode is useful in meetings 
or public places.
2. Press left soft key   for Mute/Unmute to mute the call. 
Press again to unmute the call.
Recent Calls
When you place, miss, or receive a call, a record of the call is 
saved in Recent Calls, which is a listing of the different types of 
calls you can either receive or make. These types of calls are:
• 
Missed
: Displays any missed calls.
• 
Received
: Displays any received calls that were answered.
• 
Dialed
: Displays all outgoing calls made from your phone.
• 
All
: Displays all missed, received, and outgoing calls made from your 
phone.
• 
View Timers
: Displays amount of time for: Last Call, All Calls, Received 
Calls, Dialed Calls, Roaming Calls, Transmit Data, Received Data, Total 
Data, Last Reset, Lifetime Calls, and Lifetime Data Counter.
Note: 
The menu navigation instructions for this section uses the default 
Eclipse
 display theme, 
Grid menu
 layout.
1. From the home screen, press   for 
MENU
.  ➔ 
 for   Recent Calls 
2. Press the 
Directional key up or down to highlight 
the call type that you want to view and press  .
3. Press the 
Directional key up or down to view the 
call.
Viewing Call History
Recent Calls retains information such as the duration, date and 
time, and whether the call was received, dialed, or missed.
1. From the home screen, press  . 
2. Press the 
Directional key down to highlight the 
desired number.
3. Press  for OPEN. 
4. The following call information appear in the display:
• Call Type
: The title bar displays if the call is a missed, dialed, or 
received.
•Name
: If the caller is in your Contacts list, their name is listed here 
as well as the appropriate icon to indicate Mobile 1, Mobile 2, 
Home, Work, or Fax. This option only appears if the caller is in your 
Contacts list. If the caller is not in your Contacts list, “No Name” 
appears. 
• Number
: Displays the telephone number. 
• Time and Date
: The time and date of the call.
•Duration
: The duration of the calls made or received.

Call Functions       29
5. Press right soft key   for Options to display the 
following options:
• Details
: 
Displays when the contact is in your contact list. Details show 
the contact information provided in the contact list. 
• Save to Contacts
: Save the number to your Contacts list.
Note: 
If 
Save to Contacts 
doesn't appear, that entry is already in your 
Contacts list.
•Erase
: Deletes the call from Call History.
•Lock/Unlock
: Locks or unlocks the entry to prevent accidental 
deletion.
•View Timers
: Select to view the call timers for your phone.
6. Press the 
Directional key down to highlight 
an option. Press   to enter the highlighted option’s 
sub-menu.
Call History Icons
When you view Recent Calls, an icon to the left of the number 
indicates the type of call.
 Indicates a Missed call
 Indicates a Dialed call
 Indicates a Received call
Making Calls Using Call History
1. From the home screen, press  .
2. Press the 
Directional key up or down until the 
desired number is highlighted.
3. Press   to call the highlighted number. Or, you can 
press  for OPEN, then press   to call the 
highlighted number.
Creating or Updating Contacts Using Call History
1. From the home screen, press  .
2. Press the 
Directional key up or down until the 
desired number is highlighted. 
3. Press right soft key   for Options. Save to Contacts is 
highlighted. Press  . 
4. Press the 
Directional key up or down to highlight 
Add New Contact or Update Existing Contact. 
Press .

30
5. If you selected Add New Contact, the following types are 
available.
•
 Mobile 1
•
 Mobile 2
•
 Home
•
 Work
•
 Fax
6. If you selected 
Update Existing Contact
, proceed to step 10. 
7. Press the 
Directional key up or down to highlight 
the desired entry type (Mobile 1, Mobile 2, Home, Work, 
or Fax) then press  .
8. Enter a name for the entry using the keypad. Press left soft 
key  for Abc if you wish to select a different method of 
text entry, such as T9 Word, Palabra, Abc, ABC, 123, and 
Symbols.
9. To assign a Speed Dial location, press the   
Directional key up or down to highlight the number you 
would like to assign to a Speed Dial location and press 
right soft key   for Options. Highlight Set Speed Dial 
and press  .
Highlight an unassigned location and press   for SET. 
A confirmation message appears in the display, Yes is 
highlighted, press   to add Contact to the speed dial 
location.
Note: 
Voicemail is assigned to Speed Dial location 1. Location 211: 
information on health and human services; 311: non-emergency 
municipal services; 411: directory assistance; 611: customer service 
access; 911: emergency phone number.
Note: 
You can assign a speed dial location to each number associated with 
the contact (Home, Work, Mobile 1, Mobile 2, and Fax.).
10. When you’re finished entering information for the entry, 
press  for SAVE. The entry is saved to your 
Contacts. 

Call Functions       31
11. An CONTACT UPDATED or 
CONTACT SAVED 
pop-up screen 
with a selection list of entry types displays. Press the 
Directional key up or down to highlight the desired 
type then press  . The number is added to the 
selected entry and saved to your Contacts.
12. For 
Update Existing Contact
, highlight the desired contact 
and press  .
13. Press the 
Directional key to highlight the desired 
entry type and press  .
14. Press  for 
SAVE
 to save the new entry.
Deleting Call History Entries
1. From the home screen, press  .
2. Press the 
Directional key up or down until the 
desired number is highlighted. 
3. Press right soft key   for Options. A pop-up menu 
appears in the display.
4. Press the   Directional key down to highlight Erase 
and press  . Select Yes or No at the ERASE ENTRY? 
pop-up screen.
5. Press .
Deleting All Call History Entries
1. From the home screen, press  .
2. Press right soft key   for Options. A pop-up menu 
appears in the display.
3. Press the 
Directional key down to highlight Erase 
All and then press  . Select Yes or No at the ERASE 
ALL? pop-up screen and press  .
Contacts
Making Calls Using Contacts
Contacts are entries that you create to store names, numbers, 
and other information for people or groups of interest. If you’ve 
already entered information into your Contacts list, you can recall 
and dial the contact easily. For more information, refer to “Adding 
a Contact”  on page 50. 
1. From the home screen, press right soft key   
for Contacts. 

32
2. Press the 
Directional key up or down until the 
contact that you want to call is highlighted then press 
 for VIEW. Details for the contact appear in 
the display.
Note: 
To quickly locate a name, press (or multi-press) any key on the keypad 
that corresponds to the first, second, and/or third letters of the 
contact’s name.
3. If the entry contains more than one number, press the 
Directional key up or down to highlight the desired 
number.
4. Press   to call the number.
Roaming
What is Roaming?
Your phone can roam on other compatible digital networks. 
Roaming occurs when you travel outside a pre-designated 
coverage area. The roaming icon displays when roaming is active 
and extra charges may apply when making or receiving calls.
Note: 
Some features may be unavailable while roaming. 
Roaming Options
The following roaming options are available:
–
Home Only
 - Your phone is available for normal operation only in the 
designated coverage area.
–
Automatic A
: The preferred “A” side carrier roaming list is used to 
acquire service.
–
Automatic B
: The preferred “B” side carrier roaming list is used to 
acquire service.
Note: 
Contact Verizon Wireless for information regarding preferred systems.
To change your Roaming option, follow these steps:
Note: 
The menu navigation instructions for this section uses the default 
My Place
 display theme, 
Grid menu
 layout. 
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Phone Settings. 
3. Press  for System Select.
4. Press the 
Directional key up or down to choose the 
setting you want, and press  . 

Call Functions       33
Voice Commands
Voice Commands is advanced speech recognition software that 
can be used to access a variety of functions on your phone. Voice 
Commands software automatically voice activates all contacts for 
voice dialing and searching, no pre-recording or training needed. 
Speak phone numbers naturally to dial, and use voice commands 
to navigate phone menus.
Voice Commands Settings
You can adjust the settings and preferences by opening Voice 
Commands menu. Using this menu, you can change the 
following Voice Command features:
Note: 
When using the Voice Command system, there are four commands 
that are available at all times:
Repeat
 will repeat the Voice Command prompt.
Readout
 will read out the phone status or contact details.
Info
 will offer more information about the Voice Command or read out 
the available options.
Quit
 will exit the Voice Command system.
1. From the home screen, 
press the 
Voice Commands
key  . The Voice 
Commands screen appears 
in the display.
2. Press right soft key   
for
Settings
.The following 
options appear in the 
display:
•TXT Msg Readout
: Reads out 
the text in a TXT message.
•Confirm Choices
: Choose from Automatic, Always Confirm, or 
Never Confirm.
–
Sensitivity
: Sensitivity controls the balance between rejecting too 
much, which means the phone frequently does not recognize names, 
numbers, or commands, and rejecting too little, which means it 
frequently recognizes something even if nothing was said. Choose from 
More Sensitive, Automatic, or Less Sensitive.
• Adapt Voice
: Use the Adapt Voice menu to adapt digit dialing and 
name dialing to your voice.
–
Adapt Voice
: Lets you adapt your voice, which can improve speech 
recognition. Adaptation takes about 60 seconds.
–
Reset Voice
: Lets you return to the previous voice setting.

34
•Prompts
: Allows you to select the following settings for Voice 
Command prompts:
–
Mode
: Allows you to select the readout mode. Select one of the 
following:
Prompts 
(which reads out prompts for the Voice Command 
system),
Readout + Alerts
 (which reads out all the screen info, prompts 
and alerts for the Voice Command system), or
Readout 
(which reads out all screen info and prompts for the Voice 
Command system), or 
Tones Only
 (which plays a tone to prompt you to say a Voice 
Command)
–
Audio Playback
: Allows audio playback to play through the 
speakerphone or through the earpiece.
• About
: Provides details regarding the Voice Commands software.
Voice Commands
The following is a list of functions that you can perform using 
Voice Commands speech recognition on your phone.
• 
Call <Name or #>:
 Dial by saying a 
Name in your Contacts List, a Name 
and a Location (home, work, 
mobile) or the phone number.
• 
Send <Msg Type>
: Start a text, 
picture, voice or video message to a 
number or to someone in your 
Contacts List.
• 
Go To <Menu>:
 Go to any menu on 
the phone.

Call Functions       35
• 
Check <Item>
: Provides details of your phone status, Voicemail, 
Messages, Missed Calls, Time, Signal Strength, Battery Level, Volume 
Level, Balance, Minutes, Payment, and My Number.
• 
Contacts <Name>
: Open the contact record for any name in your 
Contacts List.
• 
Redial
: Allows you to call the last number dialed.
• 
Play <Playlist>
: Opens a music playlist.
• 
My Verizon
: Provides information about your Verizon Wireless 
account. 
• 
Help
: Provides a helpful tutorial on how to use Voice Commands.
Call <Name or #>
Call Digit Dialing
Digit Dial allows you to dial any phone number by simply 
speaking the digits into the phone. No training is necessary, and 
Digit Dial is programmed to understand natural speech.
1. From the home screen, press the Voice Commands 
key .
2. After a brief pause, a list of optional commands appears in 
the display and the audio prompt “Please say a command” 
plays through the earpiece or speakerphone.
3. After the beep, say “Call” at a distance of 3-12 inches from 
the phone in a natural voice.
4. “Please say the name, number, voice mail or last number” 
plays through the earpiece or speakerphone.
5. After the beep, say the area code and number that you 
want to dial into the microphone, clearly and naturally.
6. The number that you said is repeated through the speaker 
and your phone dials the number.
7. If Voice Commands is not sure of the number that you said, 
a list of possible matches appears in the display.
8. You are asked to confirm the correct number as Voice 
Commands displays the results. 
•
Say “
Yes
” to confirm the number.
•
Say “
No
” to reject the number.
•
Say “
Repeat
” to have the selected number read one more time.
Call Name Dialing
To use Name Dial, you’ll need to have entries stored in your 
Contacts list. See page 50 for information on creating a Contacts 
list.
1. From the home screen, press the Voice Commands 
key .

36
2. After a brief pause, a list of optional commands appears in 
the display and the audio prompt “Please say a command” 
plays through the earpiece or speakerphone.
3. After the beep, say “Call” at a distance of 3-12 inches from 
the phone in a natural voice.
4. “Please say the name, number, voice mail or last number” 
plays through the earpiece or speakerphone.
5. To use Name Dialing, after the beep, say the name of the 
contact that you want to dial.
6. The name that you said is repeated through the speaker 
and your phone dials the number.
7. If Voice Commands is not sure of the number that you said, 
a list of possible matches appears in the display.
8. You’re asked to confirm the correct number as Voice 
Commands displays the results. 
•
Say “
Yes
” to confirm the number.
•
Say “
No
” to reject the number.
•
Say “
Repeat
” to have the selected number read one more time.
Note: 
 In case various number are displayed, “Which Number?” will display 
in the Listening menu option.
9. The location is repeated through the speaker and your 
phone dials the number.
Send <Msg Type>
Send Text
1. From the home screen, press the Voice Commands 
key .
2. A list of commands appears in the display and the audio 
prompt “Please say a command” plays through the 
earpiece or speakerphone.
3. After the beep, say “Send Text” at a distance of 3-12 
inches from the microphone. “Please say the name or 
number” plays through the earpiece or speakerphone.
4. After the beep, say the name exactly as it is displayed in 
your Contacts list, first name followed by last name or the 
phone number of the recipient. 
Note: 
In case various number are displayed, “Which Number?” will display 
in the Listening menu option.

Call Functions       37
5. The contact name appears in the To: field. For more 
information, refer to “Creating and Sending Text 
Messages”  on page 66. 
Send Picture
Send Picture allows you to access the Picture Messaging menu. 
You can use entries stored in My Pictures or you can take a 
picture of an image using the camera.
1. From the home screen, press the Voice Commands 
key .
2. A list of commands appears in the display and the audio 
prompt “Please say a command” plays through the 
earpiece or speakerphone.
3. After the beep, say “Send Picture” at a distance of 3-12 
inches from the microphone. “Please say the name or 
number” plays through the earpiece or speakerphone.
4. Say the name exactly as it is displayed in your Contacts 
list, first name followed by last name.
Note: 
In case various number are displayed, “Which Number?” will display 
in the Listening menu option.
5. The contact name appears in the To: field. For more 
information, refer to “Creating and Sending Picture 
Messages”  on page 67.
Go To <Menu>
The “Go To” command allows you to access any menu or setting 
screen within the phone (for example, “Go To Contacts”). 
Opening Menus
To use the “Go To” voice command to access a menu or screen, 
perform the following: 
1. From the home screen, press the Voice Commands 
key .
2. A list of commands appears in the display and the audio 
prompt “Please say a command” plays through the 
earpiece or speakerphone.
3. After the beep, say “Go To” at a distance of 3-12 inches 
from the microphone. 
4. User can “Go To” any menu directly, but the screen name 
spoken must match what displays on the menu item list, 
e.g., “Go to Airplane Mode.”

38
Check <Item>
Checking Phone Status
Note: 
Checking Phone Status
 can be accessed with the phone in either the 
closed or open position.
1. From the home screen, press the Voice Commands 
key .
2. A list of commands appears in the display and the audio 
prompt “Please say a command” plays through the 
earpiece or speakerphone.
3. After the beep, say “Check” at a distance of 3-12 inches 
from the microphone. “Please choose” plays through the 
earpiece or speakerphone. Valid “Check” commands are:
•“Status”
: Displays and announces all of the available status 
indicators in sequence through the earpiece or speakerphone—if it 
is enabled.
• “Voicemail”
: Displays the number of new voicemail messages.
•“Messages”
:
Displays and announces the number of new 
voicemail, TXT, and Picture messages through the earpiece or 
speakerphone—if it is enabled.
• “Missed Calls”
: Displays the missed call log.
•“Time”
: Displays and announces the current time through the 
earpiece or speakerphone—if it is enabled.
• “Signal Strength”
: Displays and announces the current 1x signal 
strength level through the earpiece or speakerphone—if it is 
enabled.
•
“
Battery Level
”: Displays and announces the current battery level 
through the earpiece or speakerphone—if it is enabled.
•“Volume”
: Displays and announces the current volume level 
through the earpiece or speakerphone—if it is enabled.
• “Balance”
: Calls the service number for your handset so that 
balance information can be obtained through the earpiece or 
speakerphone—if it is enabled.
• “Minutes”
: Calls the service number for your handset so that 
minutes information can be obtained through the earpiece or 
speakerphone—if it is enabled.
•“Payment”
: Calls the service number for your handset so that 
payment information can be obtained through the earpiece or 
speakerphone—if it is enabled.
• “My Number”
: Displays and announces the handset phone 
number through the earpiece or speakerphone—if it is enabled.

Call Functions       39
Contacts <Name>
To perform a name lookup, you’ll need to have some entries in 
your Contacts list. 
1. From the home screen, press the Voice Commands 
key .
2. A list of commands appears in the display and the audio 
prompt “Please say a command” plays through the 
speakerphone.
3. In a single command, after the beep, say “Lookup” 
followed by the name of a contact entry at a distance of 3-
12 inches from the microphone. For example, you could 
say “Lookup John Smith.” 
4. If you only say “Lookup”, “Please say the name” plays 
through the speakerphone. 
To use Lookup, say the name of the contact that you want 
to look up. 
5. After the beep, say the name exactly as it is displayed in 
your Contacts list, first name followed by last name.
6. The contact name appears in the display with other 
information that you’ve entered for that contact.
Redial
1. From the home screen, press the Voice Commands 
key . 
2. A list of commands appears in the display and the audio 
prompt “Please say a command” plays through the 
earpiece or speakerphone.
3. In a single command, after the beep, say “Redial”.
4. The last number dialed is redialed.
Play <Playlist Name>
Play
1. From the home screen, press Voice Commands 
key .
2. A list of commands appears in the display and the audio 
prompt “Please say a command” plays through the 
earpiece or speakerphone.
3. Say “Play” or “Playlist” at a distance of 3-12 inches from 
the microphone. The Music Library displays.

40
My Verizon
Check your Verizon Wireless account status by voice command.
Note: 
This features launches the browser to your account page and requires 
a data plan and is subject to Verizon Wireless data coverage.
Help
Provides helpful information on how to use Voice Commands.
1. From the home screen, press the Voice Commands 
key . 
2. A list of commands appears in the display and the audio 
prompt “Please say a command” plays through the 
earpiece or speakerphone.
3. Say, “Help” at a distance of 3-12 inches from the phone in 
a natural voice. The tutorial appears in the display.

Menu Navigation       41
Section 4:  Menu Navigation
This section explains the menu navigation for your phone. An 
outline of the available menus of your phone is included.
Menu Navigation
Access menus using these   Directional keys in portrait 
mode, soft keys    , or use a shortcut.
Your Convoy™ comes with the
 Eclipse
 display theme as the 
default display theme. You may change the display theme to 
White
 or
 Laser Wave
. For more information about choosing display 
themes, see “Display Themes” on page 99.
The
display themes may be customized to show the Main Menu 
layout as the 
Tab 
main menu layout, the 
List
 main menu layout, 
or the 
Grid
 main menu layout on the inside main display. For 
more information about choosing main menu layouts, see “Main 
Menu Settings” on page 99. 
To access menus using the 
Tab 
main menu layout, use the 
following steps:
1. From the home screen, press   for MENU. 
2. Press the   Directional key left or right to highlight a 
menu.
3. When the desired menu is highlighted, press the   
Directional key up or down to highlight a sub-menu and 
press . 
To access menus using the 
List 
or
 Grid 
main menu layouts, use 
the following steps:
1. From the home screen, press   for MENU. 
2. Press the   Directional key up or down to highlight the 
desired menu and press  .
3. Press the   Directional key up or down to highlight the 
desired sub-menu and press  .
Return to the Previous Menu
Press   to return to the previous menu.
Menu Number Accelerators
You can also access menus and sub-menus faster and with 
fewer key presses using menu number accelerators. To access a 
menu or sub-menu quickly, press   for 
MENU
, then enter 
the menu and/or sub-menu number(s) for the feature desired.

42
See the following examples for standard menu navigation and 
number accelerators using the default 
Eclipse 
display theme, 
List
main menu layout.
Example using
 standard menu navigation
:
1. From the home screen, press   for MENU.
2. The 
Media Center
 menu is highlighted on the display 
screen. Press  .
3. Press the   Directional key ➔  
Pictures and 
Video
 and press  .
4. Press the   Directional key  ➔ 
 Online Album
and press  .
Example using
 number accelerators
:
1. From the home screen, press   for MENU. The  
Media Center menu is highlighted press  . 
2. Press  for 
Picture & Video
, then   for 
Online 
Album
 to access Mobile Web.
Menu Navigation with the Phone closed
1. With the phone closed, press ( ) for 
MENU
. The 
following menu displays:
• My Music
: opens music player.
• Inbox
: allows you to view messages and reply using QTEXT.
• Voice Commands
: open Voice Commands.
• Bluetooth On/Off
: turns Bluetooth on/off.
• Today’s Scheduler
: opens the calendar to the current date.
•Take Picture
: activates the camera.
• Record Video
: activates the camcorder.
2. Press the 
Volume
 key (on the left side of the device) up or 
down to navigate through this menu.
3. In this menu, the 
Play
 ( ) key functions as the 
OK
 key. 
The 
Fast Forward
 key ( ) functions as the 
BACK
 key, 
and may be used to return to the previous menu screen 
(except in the My Music module).

Menu Navigation       43
Directional Key Shortcuts
From the home screen, press a Directional key to launch its 
corresponding application. For more information on personalizing 
directional shortcut keys, see “Set Shortcut Keys” on page 102.
Menu Outline
The following list shows the menu structure and indicates the 
accelerator number assigned to each option.
Contacts
1: New Contact
2: Contact List
3: Groups
1: Business
2: Colleague
3: Family
4: Friends
4: New PTT Contact
5: PTT Contact List
6: PTT Groups
7: Backup Assistant
8: Speed Dials
9: In Case of Emergency
    0. My Name Card
Messaging
1: New Message
1: TXT Message
2: Picture Message
3: Video Message
4: Voice Message
2: Inbox
3: Sent
4: Drafts
5: Voicemail
Calendar
Mobile Web
My Verizon My Shortcuts*
2. Email
3. Bluetooth On/Off
4. Alarm Clock
1. New TXT Msg
Default Directional 
Shortcut Keys
*Press the Directional key to select a menu item.

44
6: Mobile IM
7: Email
1: Mobile Email
2: Mobile Web Mail
8: Chat
 Recent Calls
1: Missed
2: Received
3: Dialed
4: All
5: View Timers
My Ringtones
1: Get New Ringtones
1: Get New Applications
Media Center 
1: Music & Tones
1: V CAST Music | Rhapsody
2: Get New Ringtones
1: Get New Applications
3: My Ringtones
1: Get New Ringtones
1: Get New Applications
4: My Music
5: My Sounds
1: Record New
6: Sync Music
2: Picture & Video
1: VCAST Videos
2: Get New Pictures
1: Get New Applications
3: My Pictures
4: My Videos
5: Take Picture
6: Record Video
7: OnlineAlbum
3:  Games
1: Get New Applications
4: Mobile Web
5: Browse & Download
1: Get New Applications
6: Extras
1: Get New Applications

Menu Navigation       45
My Pictures
VZ Navigator
Bluetooth
1: Add New Device
Settings & Tools
1: My Verizon
2: Tools
1: Voice Commands
2: Calculator
1: Normal
2: Tip
3: Converter
1: Temperature
2: Length
3: Weight
4: Area
5: Volume
6: Currency
3: Calendar
4: Alarm Clock
5: Stop Watch
6: World Clock
7: Notepad
8: USB Mass Storage
3: Bluetooth Menu
1: Add New Device
4: Sounds Settings
1: Easy Set-Up
2: Call Sounds
1: Call Ringtone
1: Get New Ringtones
1: Get New Applications
2: Call Vibrate
3: Call Alert
3: Alert Sounds
1: TXT Message
1: Tone
1: Get New Ringtones
1: Get New Applications
2: Vibrate
3: Reminder
2: Multimedia Message
1: Tone
1: Get New Ringtones
1: Get New Applications
46
2: Vibrate
3: Reminder
3: Voicemail
1: Tone
1: Get New Ringtones
1: Get New Applications
2: Vibrate
3: Reminder
4: Emergency Tone
5: Missed Call
6: Device Connect
7: PTT Alert (only when PTT is active)
4: Keypad Sounds
5: Keypad Volume
6: Digit Dial Readout
7: Service Alerts
1: ERI
2: Minute Beep
3: Call Connect
8: Power On/Off
1: Power On
2: Power Off
5: Display Settings
1: Easy Set-up
2: Banner
1: Personal Banner
2: ERI Banner
3: Backlight
1: Display
1: Duration
2: Brightness
2: Keypad
4: Wallpaper
1: Main Screen
2: Front Screen
5: Display Themes
6: Main Menu Settings
7: Dial Fonts
8: Menu Fonts
9: Clock Format
1: Main Clock
2: Front Clock
0: Front Contrast
6: Phone Settings
1: Airplane Mode
2: Set Shortcuts
1: Set My Shortcuts
1: Shortcut 1
2: Shortcut 2
3: Shortcut 3
Menu Navigation       47
4: Shortcut 4
2: Set Directional Keys
1: Up Directional Key
2: Left Directional Key
3: Down Directional Key
3: Set Side Key
3: Voice Command Settings
1: TXT Msg Readout
2: Confirm Choices
3: Sensitivity
4: Adapt Voice
1: Adapt Voice
5: Prompts
1: Mode
2: Audio Playback
6: About
4: External Key Lock
5: Language
6: Location
7: Current Country
8: Security
1: Edit Codes
1: Phone Only
2: Calls & Services
2: Restrictions
1: Location Setting
2: Calls
1: Incoming Calls
2: Outgoing Calls
3: Messages
1: Incoming Messages
2: Outgoing Messages
4: Dial-Up Modem
3: Phone Lock Setting
4: Lock Phone Now
5: Restore Phone
9: System Select
0: NAM Select
1: NAM Select
2: Auto NAM Select
*:Quick Search
7: Call Settings
1: Answer Options
2: Auto Retry
3: TTY Mode
4: One Touch Dial
5: Voice Privacy
6: Data Settings
7: DTMF Tones
8: PTT Mode
48
9: Assisted Dialing
8: Memory
1: Save Options
1: Pictures
2: Videos
3: Sounds
2: Phone Memory
1: Phone Memory Usage
2: My Pictures
3: My Videos
4: My Ringtones
5: My Music
6: My Sounds
7: My Contacts
8: Move All To Card
3: Card Memory
1: Card Memory Usage
2: My Pictures
3: My Videos
4: My Ringtones
5: My Music
6: My Sounds
7: My Contacts
8: Move All To Phone
9: USB Mode
    0: Phone Info
1: My Number
2: SW/HW Version
3: Icon Glossary
4: Software Update
1: Status
2: Check New
    *: Set-Up Wizard

Understanding Your Contacts       49
Section 5: Understanding Your Contacts
This section allows you to manage your daily contacts by storing 
their name and number in your Address Book.
Opening Contacts Menu
The Contacts menu provides access to powerful features such as 
adding Groups, creating and sending vCards, and viewing the 
phone number assigned to your phone by Verizon Wireless.
Note: 
The menu navigation instructions for this section uses the default 
Eclipse
 display theme, 
Grid menu
 layout.
1. From the home screen, press   for 
MENU
.
2. Press  for  Contacts.
Contacts Icons
You can assign multiple entries to a contact. The icons in the 
following table represent all available entry types. 
Mobile 1
: Enter a mobile number for the entry in this field.
Home
: Enter a home number for the entry in this field. 
Work
: Enter the work number for the entry in this field.
Email 1
: Enter an Email address for the entry in this field.
Group
: Select an available group to associate with the entry 
in this field.
Picture
: Select an available pre-loaded image or 
downloaded image from Picture ID to associate with the 
contact.
Ringtone
: Select a ringtone to associate with the entry in this 
field.

50
Adding a Contact
When you add information to your Contacts, you can add it as a 
new entry or as an existing entry.
Method 1
Creating a new Contact from the Home screen 
1. From the home screen, press   for 
MENU
  ➔ 
  for  Contacts.
2. Press  for New Contact.
3. Enter a name for the entry using the keypad.
4. Press the 
Directional key up or down to highlight 
the appropriate type (
Mobile 1
,
 Home
, 
Work
, 
Email 1
, etc.). 
Once highlighted, use the keypad to enter required 
information.
Mobile 2
: Enter a secondary mobile number for the entry in 
this field.
IM Screen Name
: Enter an IM name.
Note: 
The name entered in this field will populate in the 
associated Instant Messaging application when Send IM is 
selected from View Contact->Options with the IM Screen 
Name highlighted.
Fax
: Enter a fax number for the entry in this field.
Email 2
: Enter an Email address for the entry in this field.
Street
: Enter the street address for the contact.
City
: Enter the city for the contact.
State
: Enter the state for the contact
Zip Code
: Enter the zip code for the contact.
Country
: Enter the country for the contact.
Notes
: Enter a note for the entry in this field.

Understanding Your Contacts       51
5. Press the 
Directional key up or down to highlight 
other type fields, if desired. Enter information using the 
keypad.
6. To assign a Speed Dial location after entering the number, 
press right soft key   for Options. Highlight Set Speed 
Dial and press  . 
7. Highlight an unassigned location and press   for SET. 
A confirmation message appears in the display, Yes is 
highlighted, press   to add the Contact to the speed 
dial location.
Note: 
Voicemail is assigned to Speed Dial location 1.
Note: 
You can assign a speed dial location to each number associated with 
the contact (Home, Work, Mobile 1, Mobile 2, and Fax.).
8. When you are finished entering information for the entry, 
press  for SAVE to save the entry to your Contacts.
Method 2
Adding a number to a new or existing Contact from the Home 
screen
You can add new numbers to the Contacts by simply entering the 
number from the home screen, then following the necessary 
prompts to complete the process.
1. From the home screen, enter the number to save using the 
keypad, then press right soft key   for Options ➔ 
Save.
You are prompted to select from 
Add New Contact
, 
Add New 
PTT Contact
, 
Update Existing Contact
, or Notepad.
2. Press   to enter the number as a Add New Contact, 
press   to add the number to Update Existing 
Contact, press   to save the entry to Notepad.
3. If you selected Add New Contact, the following types are 
available.
•
 Mobile 1
•
 Mobile 2
•
 Home

52
•
 Work
•
 Fax
4. If you selected 
Update Existing Contact
, proceed to Step 9. 
5. Press the 
Directional key up or down to highlight 
the desired entry type (mobile, home, work, etc.) then 
press .
6. Enter a name for the entry using the keypad. Press left soft 
key  for Abc if you wish to select a different method of 
text entry, such as T9 Word, Palabra, Abc, ABC, 123, or 
Symbols.
7. To assign a 
Speed Dial 
location, highlight the number you 
would like to assign to a Speed Dial location and press 
right soft key   for Options. Highlight Set Speed Dial 
and press  .
Highlight an unassigned location and press   for SET. 
A confirmation message appears in the display, Yes is 
highlighted, press   to add Contact to the speed dial 
location.
Note: 
Voicemail is assigned to Speed Dial location 1.
Note: 
You can assign a speed dial location to each number associated with 
the contact (Mobile1, Home, Work, Mobile2, Fax).
8. When you are finished entering information for the entry, 
press  for SAVE. The entry is saved to your 
Contacts. 
9. If you selected Update Existing Contact, the Contact List 
opens in Search mode. Press the 
Directional key up 
or down to browse through entries, or enter the name of 
the entry using the keypad. Once you’ve highlighted the 
entry you wish to update, press  .
10. An UPDATE EXISTING CONTACT pop-up screen with a 
selection list of entry types displays. Press the 
Directional key up or down to highlight the desired type 
then press  . The number is added to the selected 
entry and saved to your Contacts.

Understanding Your Contacts       53
Method 3
Storing Numbers After a Call
Once you’ve finished a call, you can store the number of the 
caller to your Contact List.
Note: 
If the call was incoming and Caller ID information was unavailable, 
then the store option is also unavailable.
1. After you press   to end your call, the call time, 
length of call and phone number appears in the display.
2. Press right soft key   for Save. you are prompted to 
select Add New Contact
,
Add New PTT Contact,
 or Update 
Existing Contact. Follow the on-screen prompts to 
designate other information.
Adding Pauses
Calls to automated systems often require a password or account 
number. Instead of manually entering numbers each time, store 
the numbers to your Contacts along with special characters 
called pauses.
1. From the home screen, enter the number.
2. Press right soft key   for Options to highlight
Add 
2-Sec Pause (a “P” appears in the display) or 
Add
Wait
 (a “W” appears in the display) and press  .
•2-Sec Pause
: A two-second pause stops the calling sequence for 
two seconds and then automatically sends the remaining digits.
•Wait
: A hard pause stops the calling sequence until further input 
from you. 
3. When you are finished entering information for the entry, 
press right soft key   for Options ➔ Save. 
4. Continue with Step 2, Method 2 for Adding a number to a 
new or existing Contact from the Home screen. See 
“Adding a number to a new or existing Contact from the 
Home screen” on page 51.
Note: 
Entering multiple Add 2-sec Pause extends the length of a pause. For 
example, two consecutive Add Pauses cause a total pause time of four 
seconds. Keep in mind pauses count as digits towards the 48-digit 
maximum.

54
Contact Groups
You can place Contact entries into categories, called “
Groups
.” 
Groups allow you to search your Contacts faster, quickly send 
messages to one or more group members, and more.
Note: 
Contacts can be a member of more than one group, so you must 
unmark any group previously selected to remove the Contact from that 
group.
View Groups
1. From the home screen, press   for 
MENU
  ➔ 
  for  Contacts.
2. Press  for 
Groups
. The following groups appear in 
the display.
•
Business
•
Colleague
•
Family
•
Friends
3. Press the 
Directional key up or down to highlight 
the desired group, then press   to access the group 
and view its contents.
Add a Contact to a Group
1. From the home screen, press   for 
MENU
  ➔ 
  for  Contacts.
2. Press  for 
Groups
.
3. Press the 
Directional key up or down to highlight a 
group.
4. Press right soft key   for 
Options
 and press   for 
Add
.
5. Press the 
Directional key up or down to highlight a 
contact and press   for 
MARK
. A checkmark displays in 
the box.
6. Press left soft key   for 
Done
.
Move an Entry to Another Group
1. From the home screen, press right soft key   for 
Contacts. Press the 
Directional key up or down to 
highlight the contact you wish to move. 
2. Press left soft key   for Edit. Press the 
Directional key up or down to scroll to the Group option.
3. Press left soft key   for Set.

Understanding Your Contacts       55
•
Press the 
Directional key up or down to highlight the group 
where you wish to move the entry into, then press   for 
MARK
 or press right soft key 
 for 
New
 to create a new group 
for the entry.
4. Press left soft key   for 
Done
.
5. Press   SAVE to complete the entry move.
Create a New Group
In addition to the four groups already in your phone, you can 
create additional groups (a maximum of 25). New group names 
must be within a 32-character limit.
1. From the home screen, press   for 
MENU
  ➔ 
  for  Contacts.
2. Press  for 
Groups
. Your existing groups appear in 
the display.
3. Press left soft key   for 
New
. A 
NEW GROUP 
pop-up 
menu displays with the “Enter Name” field highlighted. 
4. Press left soft key   for 
Abc
 to select text entry mode.
5. Enter the Group name.
6. Press  for SAVE to save. The Groups list now 
displays the new group added.
Send a Text Message to Members of a Group
Use Send Message in the Group feature to send a message to as 
many as 10 members of a group at once.
Note: 
Text messaging availability varies when roaming off the Verizon 
Wireless Network.
1. From the home screen, press   for 
MENU
  ➔ 
  for  Contacts.
2. Press  for 
Groups
. Your existing groups appear in 
the display.
3. Highlight the desired group name and press right soft key 
 for Options. Highlight New TXT Msg and 
press .
4. Press the 
Directional key up or down to highlight 
the contacts in the group you want to send a message. 
Press  for 
MARK
 to place a checkmark next to each 
selection to send messages to.
5. Press left soft key   for Done after selecting up to 10 
contacts.

56
Note: 
You can mark up to 10 members of a group for message distribution. If 
you try to mark an 11th member, you’ll be notified that “MAXIMUM 
NUMBER OF RECIPIENTS IS 10”.
6. Press the 
Directional key down to place the cursor 
in the Text field.
7. Enter the content of your message using the keypad. 
8. To send the text message, press   for SEND.
Send a Picture Message to Members of a Group
Note: 
Only available within Verizon Wireless Enhanced Services Area.
1. From the home screen, press   for 
MENU
  ➔ 
  for  Contacts.
2. Press  for 
Groups
. Your existing groups appear in 
the display.
3. Highlight the desired group name and press right soft key 
 for Options. Highlight New Picture Msg and 
press .
4. Use the 
Directional key down to highlight the 
contacts in the group to which you want to send a 
message. Press   for 
MARK
 to place a checkmark 
next to each selection to send messages to.
5. Press left soft key   for Done after selecting up to 10 
contacts.
6. Press the 
Directional key up or down to move the 
cursor into the following entry fields: 
•Text
: Add text to the Picture Message.
•Picture
: Add an picture from My Pictures gallery to the message.
–
To add a picture in the picture entry field, press left soft key 
 for 
My Pics
. Use the 
Directional key to highlight the 
desired picture and then press .
• Sound:
 Add sound to the Picture Message.
• Subject
: Add a subject to the Picture Message.
•Name Card
: Attach a Name Card or an entry in your Contacts to 
the message.
7. Once you’ve finished adding the desired content to your 
Picture Message, press   for SEND to send the 
Picture Message to the intended recipients.

Understanding Your Contacts       57
Send a Video Message to Members of a Group
Note: 
Only available within Verizon Wireless Enhanced Services Area.
1. From the home screen, press   for 
MENU
  ➔ 
  for  Contacts
2. Press  for 
Groups
. Your existing groups appear in 
the display.
3. Highlight the desired group name and press right soft key 
 for Options. Highlight New Video Msg and 
press .
4. Use the 
Directional key down to highlight the 
contacts in the group to which you want to send a 
message. Press   for 
MARK
 to place a checkmark 
next to each selection to send messages to.
5. Press left soft key   for Done after selecting up to 10 
contacts.
6. Press the 
Directional key up or down to move the 
cursor into the following entry fields: 
•Text
: Add text to the Picture Message.
•Video
: Add an video from Video gallery to the message.
–
To add a picture in the picture entry field, press left soft key 
 for 
Videos
. Use the 
Directional key to highlight the 
desired picture and then press .
• Subject
: Add a subject to the Picture Message.
•Name Card
: Attach a Name Card or an entry in your Contacts to 
the message.
7. Once you’ve finished adding the desired content to your 
Picture Message, press   for SEND to send the 
Picture Message to the intended recipients.
Send a Voice Message to Members of a Group
Note: 
Only available within Verizon Wireless Enhanced Services Area.
1. From the home screen, press   for 
MENU
  ➔ 
  for  Contacts
2. Press  for 
Groups
. Your existing groups appear in 
the display.
3. Highlight the desired group name and press right soft key 
 for Options. Highlight New Voice Msg and 
press .

58
4. Use the 
Directional key down to highlight the 
contacts in the group to which you want to send a 
message. Press   to place a checkmark next to each 
selection to send messages to.
5. Press left soft key   for Done after selecting up to 10 
contacts.
6. Press   to record your voice message. Press left soft 
key  for 
Pause
 if needed. After completing your 
recording, press   for 
STOP
 to end the recording.
7. After the recording your voice message, 
NEW VOICE MSG
screen will display and the cursor will be placed in the 
Text
field. Enter your message in the 
Text
 field.
8. Press the 
Directional key to highlight the following 
fields and enter the necessary information:
• Subject
: Add a subject to the Picture Message.
•Name Card
: Attach a Name Card or an entry in your Contacts to 
the message.
Once you’ve finished adding the desired content to your Voice 
Message, press   for SEND to send the Voice Message to 
the intended recipients.
Finding a Contacts Entry
From the home screen, you can quickly open the Contacts list. 
Contacts is a quick way of viewing entries you’ve stored in the 
Contacts list.
1. From the home screen, press right soft key   for 
Contacts. The Contact List displays.
2. In the 
Go To
 field, enter the first and second letters of the 
name you wish to search until it is highlighted. 
Editing an Existing Contact Entry
1. From the home screen, press right soft key   for 
Contacts.
2. Press the 
Directional key up or down to highlight 
the contact list entry and press left soft key   for Edit.
3. Press the 
Directional key up or down to highlight 
the name, number, Email address, or other field that you 
wish to edit.
4. Press   to backspace and delete numbers, text, or 
symbols.

Understanding Your Contacts       59
5. Press and hold   to erase all numbers in the 
highlighted field. Use the keypad to re-enter numbers, text, 
or symbols.
6. When you are finished editing the entry, press   
SAVE. Your changes are saved.
Deleting a Contact Entry
1. From the home screen, press right soft key   for 
Contacts. 
2. Press the 
Directional key up or down to highlight 
the contact list entry and press   for VIEW.
3. Press left soft key   for Erase. A pop-up “
ERASE 
CONTACT?
” screen displays.
4. Highlight 
Yes
 or 
No
, then press  .
Backup Assistant
Backup Assistant is a wireless service that saves a copy of your 
phone's address book to a secure web site. If your phone is lost, 
stolen or damaged, Backup Assistant can restore your saved 
address book to a new phone - wirelessly! Schedule daily 
backups save your information manually or automatically! Login 
to your web account and get full access to your address book. 
You can view, print, add, delete and edit contacts. Changes are 
sent to your phone with one click!
Visit 
http://www.verizonwireless.com/backupassistant
. Standard TXT 
messaging rates apply. Backup Assistant is free for My Verizon 
subscribers.
1. From the home screen, press   for 
MENU
. 
2. Press  for Contacts ➔ 
for 
Backup Assistant
.
3. Follow the on-screen directions ➔  .

60
Speed Dialing
Note: 
1-Press, 2-Press, and 3-Press dialing allows you to call numbers 
stored in your Contact List quicker.
Speed dialing allows you to press and hold a key (or keys) to dial 
the number associated with those key(s). There are three types 
of speed dialing; 
1-press
, 
2-press
, and
 3-press dialing
.
Note: 
Memory location 001 is reserved for voicemail. Location 211 is 
reserved for information on health and human services; 311 for non-
emergency municipal services; 411 for directory assistance; 611 for 
customer service access; and 911 for emergencies. These locations 
cannot be reassigned.
1-press dialing
Call phone numbers assigned to memory locations 002 - 009 by 
pressing and holding the any of the 2 - 9 keys. For example, to 
speed dial the number assigned to location 2, press and hold 
 until the name and number appear in the display and the 
number is dialed.
2-press dialing
Call phone numbers assigned to keys 010 through 099 by briefly 
pressing the first key, then pressing and holding the second key. 
For example, to speed dial the number assigned to 013, briefly 
press  , then press and hold   until the number 
dials.
3-press dialing
Call phone numbers assigned to memory locations 100 through 
999 by briefly pressing the first and second keys, then pressing 
and holding the third key. 
For example, to dial location number 113, briefly press 
, then press and hold   until the 
number dials.
Assign a speed dial location
1. From the home screen, press   for 
MENU
  ➔ 
  for  Contacts.
2. Press 
for 
Speed Dials
. The Speed Dials screen 
displays with the first available number highlighted. 
3. Press the 
Directional key up or down to highlight 
the number you wish to assign or enter the speed dial 
location using the keypad. Press   for SET. The SET 
SPEED DIAL screen displays.
4. Press the 
Directional key up or down to highlight 
the entry you want added to the speed dial location, then 
press . 

Understanding Your Contacts       61
5. At the pop-up screen, highlight Yes or No and 
press .
6. Continue to assign speed dial entries or press   to 
return to the home screen.
My Name Card
My Name Card allows you to create a virtual business card. You 
can send the card to recipients as a vCard attachment.
1. From the home screen, press   for 
MENU
➔    for   Contacts
2.  Press    for My Name Card.
3. My Name Card opens with the Name field highlighted.
4. Enter information in each of the fields as desired. Press the 
Directional key up or down to move between fields, 
then use the keypad to enter information.
Note: 
A check mark appears to the left of selected contacts.
5. When finished, press   to save the Name Card.
Finding My Phone Number
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Phone Info.
3. Press  for My Number. The mobile device, phone 
number, and mobile identification number are displayed.
Emergency Contacts
Adding Emergency Contacts
1. From the home screen, press right soft key   for 
Contacts
.
2.
In Case of Emergency
 is highlighted, press   for 
VIEW
.
3.
Contact 1
, 
Contact 2
, 
Contact 3
 and 
Personal Info
 options 
are shown. Highlight a contact location and press   
ADD
.
Note: 
Use the 
Personal Information
 option to enter information such as 
illnesses, allergies, and other detail information.
4. Press  for 
From Contacts
 to add an emergency 
number from your contacts list. Select a Contact and press 
. 

62
5. Press  for 
New Contact
 to enter a new contact as an 
emergency number. Enter Contact information and press 
 for 
SAVE
. The Emergency Contact is added and is 
displayed in the Contact List in red font.
Unassign an Emergency Contact
1. From the home screen, press right soft key   for 
Contacts
. Press the 
Directional key to highlight the 
Emergency Contact you want to unassign.
Note: 
Emergency contacts are displayed in red font.
2. Press right soft key   for 
Options
.
3. Press  for 
Unassign ICE Contact
. The “
UNASSIGN ICE 
CONTACT?
” confirmation screen appears in the display.
4.
Yes
 is highlighted, press   to confirm or highlight 
No
and press   to return to your contact list.

Entering Text       63
Section 6: Entering Text
This section outlines how to select the desired text input mode 
when entering characters into your phone. This section also 
describes how to use Word text entry system to reduce the 
amount of key strokes associated with entering text.
Changing the Text Mode
While composing a message, press left soft key  to quickly 
cycle to the desired entry mode (except for Domain Extensions):
•
T9 Word
•
Palabra
•
Abc
•
ABC
•
123
•
Symbols
•
Domain Extensions or Quick Text
Entering Text using T9 Word
T9 Word mode recognizes the most commonly used word for any 
sequence of key presses and inserts that word into your 
message. It is much faster than the traditional method of text 
entry (Abc) and requires only one key press per letter of the word 
that you are spelling.
Entering Text using Palabra
Use Palabra mode to enter Spanish phrases into a text message.
1. In the
 Text
 field, press 
left soft key 
 to select text entry 
mode Palabra.
2. Palabra mode recognizes the most commonly used 
Spanish word for any sequence of key presses and inserts 
that word into your message. It is much faster than the 
traditional method of text entry (Abc) and requires only one 
key press per letter of the word that you are spelling.
Entering Upper and Lower Case
Use ABC or abc mode to enter upper and lower case letters into a 
text message.
1. While composing your message in the
 Text
 field, press 
left 
soft key 
 to select text entry mode.
2.
Abc
 is the default text entry mode. 
3. To enter a word with all capital case letters, press   
to enter upper-case letters.

64
Entering Numbers
Use 123 mode to enter numbers into a text message.
1. In the
 Text
 field, press 
left soft key 
 to select text entry 
mode 123.
2. Enter the key that corresponds with the number that you 
wish to enter. For example, press   for the 
number
4
.
3. When you are finished adding numbers, press 
left soft key 
 to select a different method of text entry.
Entering Symbols
Use symbol mode to enter symbols @ or % into a text message.
1. In the
 Text
 field, press 
left soft key 
 to select text entry 
mode Symbols. The first of three screens containing 
symbols appears in the display.
2. Press left soft key   for Prev or right soft key   for 
Next to page through the other symbols, if necessary.
3. Enter the key that corresponds with the symbol that you 
wish to enter. For example, press   for an 
ampersand (
&
) on the second page of symbols.

Messaging       65
Section 7:  Messaging
This section describes how to send or receive different types of 
messages. It also includes the features and functionality 
associated with messaging.
Types of Messages
Your phone is capable of sending email, text, picture, video, and 
voice messages. Send messages by simply entering the email 
address or the phone number of the recipient in the To: <.........> 
or Send To field when creating a new message. 
Changing Message Settings
This menu allows you to define settings for messages sent or 
received on your phone. To access your message settings, use 
the following steps:
1. From the home screen, press left soft key   for 
Message, then press left soft key   for Settings.
2. Select the message type you would like to change and 
press  . Choose from the following options:
• Messages View
: Select either View by Time (allows you to view 
message by time of receipt.) or View by Contact (allows you to view 
message by recipients.) 
• Entry Mode
: Sets the default entry mode for messaging. Choose from 
T9 Word, Palabra, Abc, ABC, or 123.
• Auto Save Sent
:
Saves all messages sent. Choose from: On, Off, or 
Prompt.
• Auto Erase Inbox
: Erases the oldest message of the same type 
(Text or Picture) when the maximum number of received messages of 
that type is exceeded in the Inbox. For example, 
When the Inbox 
exceeds 100 text messages, the first message in the list is replaced 
with the next incoming message. Picture messages are replaced 
when the phone’s memory is full.
Choose from On or Off.
• Messaging Font Size
: Allows you to set the messaging font size for 
messages received.
•TXT Auto View
:
Automatically displays the text message when 
received. Choose from On or Off.
• Multimedia Auto Receive
: Automatically receives picture, video, and 
voice messages into your inbox. Choose from On or Off.
• Domain Extensions
: Allows you to 
Edit
 or 
Erase
 any of
 six different 
pre-loaded domain extensions or create a 
New
 domain extension.
•Quick Text
: Displays the Quick Text pre-defined entries for Text 
Message and Picture Message. Press right soft key 
 for
Options 
to create a 
New
 quick text or to 
Move 
the order of quick texts. Press 
left soft key   for 
Erase
 to erase a quick text. 
•
Voicemail #
: Enter the voicemail phone number to be dialed (if other than 
the default value of *86).
• Callback #
: Allows you to use or edit the number assigned to your 
handset. Choose from On or Off.

66
• Signature
: Adds the signature text to each message sent. Choose 
from None or Custom.
• Preferred Email
: Allows you to set your email provider preferences.
Creating and Sending Text Messages
You can send text messages to another mobile phone or to an 
email address. For more information about entering text in 
messages, see “Entering Text” on page 63.
Note: 
The menu navigation instructions for this section uses the default 
Eclipse
 display theme, 
Grid menu
 layout.
1. From the home screen, press left soft key   for 
Message.
2. Press  for 
New Message
 ➔  for 
TXT Message
.
3. In the 
To: 
field:
•
By default the entry mode is Abc so that you can enter a phone 
number, contact name or email address of the recipient. If you have 
contacts stored in the Contact List, you will see a list of partially 
matched names in the drop down box. Use the directional arrows to 
select a contact and press 
.
•
Press left soft key   to change Entry Mode. Choose from 
T9 Word, Palabra, Abc, ABC, 123, Symbols and Domain 
Extensions. 
•
Press right soft key   for 
Add
 to add a recipient From Contacts, 
Recent Calls, or Groups.
Note: 
If you do not select an option from the menu press   to return to 
your message.
Note: 
Once you have entered a recipient(s) in the To: field the remaining 
fields are optional.
4. Press   to move to the 
Text
 field. In the Text field, 
compose your message using the keypad.
5. Press right soft key   for Options to display additional 
options:
• Insert Quick Text
: Choose from up to 19 pre-loaded phrases. 
–
Press left soft key 
 for
Erase
 to erase a quick text phrase.
–
Press right soft key 
 for 
Options
:
New
: creates a new quick text phrase.
Edit
: allows you to edit preloaded phrases.
Move
: changes the order of quick text phrases.
• Save As Draft
: Save the message to your Draft folder.
•Add
: Select this option to display the following sub-
menus:
–
Graphic
: Lists preloaded and downloaded graphics.
–
Animation
: Lists preloaded and downloaded animations.

Messaging       67
–
Sound
: Lists preloaded and downloaded sounds.
–
Name Card
: Attach My Name Card information or information from 
one of your Contacts.
•Edit Text Format
: Allows you to change the size, alignment, style 
or text and background color.
• Priority Level
: Sends the message with a High or Normal priority.
• Callback #
: Provides the ability to send a callback number with the 
message.
• Cancel Message
: Cancels the message and allows you to save it 
in the Drafts folder.
Note: 
If you do not select an option from the menu press   to return to 
your message.
6. To send the message, press   for SEND.
Creating and Sending Picture Messages
Note: Only available within Verizon Wireless Enhanced Services Area.
Picture Message combines text, picture, and sound creating an 
intuitive message. This is also known as Multimedia Messaging 
(MMS).
1. From the home screen, press left soft key   for 
Message.
2. Press 
for 
New Message
 ➔  for 
Picture 
Message
.
3. In the 
To: 
field:
•
By default the entry mode is Abc so that you can enter a phone 
number, contact name or email address of the recipient. If you have 
contacts stored in the Contact List, you will see a list of partially 
matched names in the drop down box. Use the directional arrows to 
select a contact and press 
.
•
Press left soft key   to change Entry Mode. Choose from 
T9 Word, Palabra, Abc, ABC, 123, Symbols, and Domain 
Extensions. 
•
Press right soft key   for 
Add
 to add a recipient From Contacts, 
Recent Calls, Groups, To Online Album, To Contacts, or To PTT 
Contacts.
Note: 
If you do not select an option from the menu press   to return to 
your message.
4. Press   to move to the Text field. In the Text field, 
compose your message using the keypad.
5. Press right soft key   for Options to display additional 
options:
•Preview
: Shows the message before it is sent.
• Save As Draft
: Save the message to your Draft folder.

68
• Add Quick Text
: Choose from up to 19 pre-loaded phrases. 
–
Press left soft key   for 
Erase
 to erase a quick text phrase.
–
Press right soft key 
 for 
Options
:
New
: creates a new quick text phrase.
Edit
: allows you to edit preloaded phrases.
Move
: changes the order of quick text phrases.
• Add Slide
: Add a slide to you message.
• Priority Level
: Sends the message with a High or Normal priority.
• Cancel Message
: Cancels the message and allows you to save it 
in the Drafts folder.
Note: 
The 
Add Slide
 option is available if no pictures have been attached from 
My Pics. If at least one picture has been attached, both the 
Add Slide
and 
Remove Slide
 options are available.
Note: 
If you do not select an option from the menu press   to return 
to your message.
6. Press the 
Directional key down to highlight the 
Picture field. Press left soft key   for My Pics to add a 
picture, and follow the prompts. 
Press left soft key   for 
View
 to view images in full 
screen mode.
Press right soft key   for 
Options
 to view additional 
options:
•Take Picture
: Allows you to temporarily exit the message, take a 
photo with the phone’s camera, and then add it to your message.
• Get New Pictures
: Allows you to get additional pictures.
•Rename
: Allows you to rename pictures.
•File Info
: Gives you the name, date, time, resolution, and file size of 
the picture file.
7. Press   to attach the highlighted image. 
8. Press the 
Directional key down to highlight the 
Sound field. Press left soft key   for 
Sounds
 to select a 
sound. 
•
Highlight the desired sound or highlight 
 for 
Record New
 to 
record a sound and press
. Press 
SET
.
•
Press left soft key   for 
Play
 to play the highlighted sound.
•
Press right soft key 
 for 
Options
 to display information about the 
sound byte.
9. Press the 
Directional key down to highlight the 
Subject field. In the Subject field, compose your message 
using the keypad. 

Messaging       69
10. Press the 
Directional key down to highlight the 
Name Card field. Press left soft key   for Add to select 
My Name Card or an entry from your Contacts list. Follow 
the prompts and press   to insert.
11. Once all fields are complete, press   for 
SEND
.
Creating and Sending Video Messages
You can send video messages to another mobile phone or to an 
email address.
1. From the home screen, press the left soft key   for 
Message.
2. Press  for
 New Message
 ➔  for
 Video 
Message
.
3. In the 
To: 
field:
•
By default the entry mode is Abc so that you can enter a phone 
number, contact name or email address of the recipient. If you have 
contacts stored in the Contact List, you will see a list of partially 
matched names in the drop down box. Use the directional arrows to 
select a contact and press 
.
•
Press left soft key   to change Entry Mode. Choose from 
T9 Word, Palabra, Abc, ABC, 123, Symbols and Domain 
Extensions. 
•
Press right soft key   for 
Add
 to add a recipient From Contacts, 
Recent Calls, Groups, or To Online Album.
Note: 
If you do not select an option from the menu press   to return to 
your message.
Note: 
Once you have entered a recipient(s) in the To: field the remaining 
fields are optional.
4. Press   to highlight the 
Text
 field. In the Text field, 
compose your message using the keypad.
5. Press the 
Directional key down to highlight the 
Video
 field.
6. If there are no videos saved on your handset, press    
➔ 
for
 REC.
If you have saved videos on your handset, press left soft 
key  for 
Videos
 ➔ right soft key 
 for
Options
 ➔ 
 for 
Record Video
.
Note: 
If you have saved videos on your handset, you can play them by 
pressing left soft key  .
Press  to 
STOP
 a recording. Once you have 
completed a recording:

70
•
Press left soft key   for 
Save
 to save the recording.
•
Press   to send the recording in a video message.
•
Press right soft key   for 
Erase
 to erase the video.
7. Press the 
Directional key down to highlight the 
Subject field. In the Subject field, compose your message 
using the keypad. 
8. Press the 
Directional key down to highlight the 
Name Card field. Press left soft key   for Add to select 
My Name Card or an entry from your Contacts list. Follow 
the prompts and press   to insert.
9. Press 
to 
SEND
 the video.
Creating and Sending Voice Messages
You can send voice messages to another mobile phone or to an 
email address.
1. From the home screen, press left soft key   
for Message.
2. Press 
for
 New Message
 ➔  for 
Voice 
Message
.
3. Press   to record your message. Once the recording 
has been stopped or has finished it is automatically saved 
and inserted into the message.
4. In the 
To: 
field:
•
By default the entry mode is Abc so that you can enter a phone 
number, contact name or email address of the recipient. If you have 
contacts stored in the Contact List, you will see a list of partially 
matched names in the drop down box. Use the directional arrows to 
select a contact and press 
.
•
Press left soft key  , to change Entry Mode. Choose from 
T9 Word, Palabra, Abc, ABC, 123, Symbols and Domain 
Extensions. 
5.
Press right soft key   for 
Add
 to add a recipient From Contacts, 
Recent Calls, Groups, or To Contacts.
Note: 
Once you have entered a recipient(s) in the To: field the remaining 
fields are optional.
6. Press   to highlight the 
Voice
 field. Your voice 
recording is shown. Press right soft key   for 
Options
 to 
display additional options:
•Preview
: Plays the voice recording.
• Save As Draft
: Save the message to your Draft folder.
• Priority Level
: Send the message with a High or Normal priority.

Messaging       71
• Remove Recording
: Removes the voice recording.
• Cancel Message
: Cancels the message and allows you to save it in 
the Drafts folder. 
Note: 
Press left soft key   
Record 
to re-record a new voice recording, if 
needed.
7. Press the 
Directional key down to highlight the Text 
field. In the text field, compose your message using the 
keypad. 
8. Press right soft key   for Options to display additional 
options:
•Preview
: Shows the message before it is sent.
• Save As Draft
: Save the message to your Draft folder.
• Add Quick Text
: Choose from up to 19 pre-loaded phrases. 
–
Press left soft key   for 
Erase
 to erase a quick text phrase.
–
Press right soft key 
 for 
Options
:
New
: creates a new quick text phrase.
Edit
: allows you to edit preloaded phrases.
Move
: changes the order of quick text phrases
• Priority Level
: Save the message with a High or Normal priority.
• Cancel Message
: Cancels the message and allows you to save it in 
the Drafts folder.
9. Press the 
Directional key down to highlight the 
Subject field. In the Subject field, compose your message 
using the keypad. 
10. Press the 
Directional key down to highlight the 
Name Card field. Press left soft key   for Add to select 
My Name Card or an entry from your Contacts list. Follow 
the prompts and press   to insert.
11. Once all fields are complete, press   for 
SEND
.

72
Receiving New Messages
While text messages from other phones are delivered directly to 
your phone, Picture messages, Video Messages, Voice Messages 
and email will be stored in the Inbox of the message server and 
the server will alert you to new messages. Therefore you need to 
retrieve new messages to your phone and read them on the 
phone.
Receiving a Text Message   
When you receive a message the message ringer sounds, (unless 
turned off), and New Text Message appears in the display along 
with the closed envelope icon  . The date and time of the 
message also appear in the display.
1. Press  to View Now or highlight View Later and 
press  . The message is saved to your Inbox where 
you can view it later. 
2. With the message open, press right soft key   for 
Options to Forward, Reply w. Copy, Save Quick Text, Lock, 
Add To Contacts, Messaging Font Size, Extract Addresses 
and Message Info. Press left soft key   for 
Erase
 to 
erase the message.
3. With the message open, press   for REPLY to return a 
message to the sender.
Receiving Picture Messages
When you receive a new Picture Message, NEW MULTIMEDIA 
MSG. appears in the display along with the options View Now or 
View Later. 
Note: 
For the option Reject to appear in the display when you receive a 
Picture Message, Pic-Voice Auto Receive mode must be set to Off in 
the Message Settings menu. The default Pic-Voice Auto Receive value 
is set to On.
1. When you receive a new Picture Message, press   for 
View Now. 
2. After loading, the image (and text if any) contained in the 
Picture Message appears in the display.
3. Press the 
Directional key up or down to scroll 
through the message or view the entire picture if 
necessary.
4. Press left soft key   for Mute/Unmute (while an 
attached sound byte is playing), or right soft key   for 
Options. The following options may appear in the display:
•Play Again
: Replays the sound byte attached to a Picture Message.
• Reply w. Copy
: 
Replies to the received message and allows you to send 
a copy of the message to another contact.

Messaging       73
•Forward
: Forward the message to another recipient.
•Erase
: Deletes the message. Only displays in menu when a sound 
byte is not attached to the message that was sent.
• Save Picture/Video
: Saves the picture in a Picture message to 
My Pictures.
• Save As Ringtone: 
Saves the sound byte received with the 
message as a ringtone.
• Save Sound
: Saves the sound received with the message.
•Save Quick Text
: Saves the text received in the message to the 
Quick Text list.
•Save Name Card
: Saves the attached name card to your Contact 
List.
•Lock/Unlock
: Locks or unlocks the entry to prevent accidental 
deletion.
•
Add To PTT Contacts
: Saves the number of the sender to your PTT 
Contacts as a new entry or add to an existing entry.
• Extract Addresses
: 
Displays all Contact Numbers, Email Addresses and 
URLs extracted from the opened message. Press right soft key 
 for 
Options 
to save the number to your contacts or press   to reply.
• Add To Contacts
: Save the number of the sender to your Contacts 
as a new entry or add to an existing entry.
• Message Info
: Provides the following information: From and 
Callback #, Priority, Message Type, Size and Attachment(s) name 
and size.
Note: 
When viewing a Picture message, you can view the previous message 
by pressing the 
Directional key left and view the next message 
by pressing the 
Directional key right.
5. With the message open, press   for REPLY to return a 
message to the sender.
Receiving Video Messages 
When you receive a new Video Message, NEW MULTIMEDIA 
MSG appears in the display along with the options View Now or 
View Later.
Note: 
For the option 
Reject
 to appear in the display when you receive a Video 
Message, Multimedia Auto Receive mode must be set to Off in the 
Message Settings menu. The default Multimedia Auto Receive value is 
set to On.
1. Press left soft key   for Message ➔  for Inbox.
2. Highlight the video message and press   for OPEN.
3. Press  for PLAY to play the video.
4. Press the   Directional key up or down to scroll 
through the message.

74
5. Press left soft key   for Erase to erase the message or 
right soft key   for Options. The following options may 
appear in the display:
• Reply: 
Replies to the received message.
•Forward
: Forward the message to another recipient.
• Reply w. Copy
: 
Replies to the received message and allows you to send 
a copy of the message to another contact.
•Erase
: Deletes the message. Only displays in menu when a sound 
byte is not attached to the message that was sent.
• Save Picture/Video
: Saves the video in a Video message to My 
Videos.
•Save Quick Text
: Saves the text received in the message to the 
Quick Text list.
•Save Name Card
: Saves the attached name card to your Contact 
List.
•Lock/Unlock
: Locks or unlocks the entry to prevent accidental 
deletion.
• Add To Contacts
: Save the number of the sender to your Contacts 
as a new entry or add to an existing entry.
•
Add To PTT Contacts
: Saves the number of the sender to your PTT 
Contacts as a new entry or add to an existing entry.
• Extract Addresses
: 
Displays all Contact Numbers, Email Addresses and 
URLs extracted from the opened message. Press right soft key 
 for 
Options 
to save the number to your contacts or press   to reply.
• Message Info
: Provides the following information: From and 
Callback #, Priority, Message Type, Size and Attachment(s) name 
and size.
Note: 
When viewing a Video message, you can view the previous message 
by pressing the 
Directional key left and view the next message by 
pressing the 
Directional key right.
Receiving Voice Messages
When you receive a new Voice Message, NEW MULTIMEDIA 
MSG. appears in the display along with the options View Now or 
View Later. 
Note: 
For the option Reject to appear in the display when you receive a Voice 
Message, Pic-Voice Auto Receive mode must be set to Off in the 
Message Settings menu. The default Pic-Voice Auto Receive value is 
set to On.
1. When you receive a new Voice Message, press  .
2. After loading, the recording (and text if any) contained in 
the Voice Message appears in the display.
3. Press the
 Directional key up or down to scroll 
through the message or view the entire picture if 
necessary.

Messaging       75
4. Press left soft key   for Mute/Unmute (while an 
attached sound byte is playing), or right soft key   for 
Options. The following options may appear in the display:
•Play Again
: Replays the sound byte attached to a Picture Message.
•Forward
: Forward the message to another recipient.
•Reply w. Copy
: 
Replies to the received message and allows you to send 
a copy of the message to another contact.
•Erase
: Deletes the message. Only displays in menu when a sound 
byte is not attached to the message that was sent.
• Save As Ringtone: 
Saves the sound byte received with the 
message as a ringtone.
• Save Sound
: Saves the sound received with the message.
•Save Quick Text
: Saves the text received in the message to the 
Quick Text list.
•Save Name Card
: Saves the attached name card to your Contact 
List.
•Lock/Unlock
: Locks or unlocks the entry to prevent accidental 
deletion.
• Add To Contacts
: Save the number of the sender to your Contacts 
as a new entry or add to an existing entry.
•
Add To PTT Contacts
: Saves the number of the sender to your PTT 
Contacts as a new entry or add to an existing entry.
• Extract Addresses
: 
Displays all Contact Numbers, Email Addresses and 
URLs extracted from the opened message. Press right soft key 
 for 
Options 
to save the number to your contacts or press   to reply.
• Message Info
: Provides the following information: From and 
Callback #, Priority, Message Type, Size and Attachment(s) name 
and size.
Note: 
When viewing a Voice message, you can view the previous message 
by pressing the 
Directional key left and view the next message 
by pressing the 
Directional key right.
5. With the message open, press   for REPLY to return a 
message to the sender.
Receive Messages While in a Call
1. When you receive a message while in a call, the NEW TXT 
MESSAGE or NEW MULTIMEDIA MESSAGE pop-up box 
appears in the display. Press   to View Now or 
highlight View Later and press  .
Note: 
Only text messages can be viewed during a call. Multimedia messages 
can not be downloaded during a call.
View a Text, Picture, Video or Voice Message Later
1. When you receive a new Text, Picture, Video or Voice 

76
message that you would like to view later, highlight View 
Later and press . The message will be stored in the 
Inbox.
2. To view the stored message, press left soft key   for 
Message ➔   for Inbox.
3. Highlight the unopened message, then press   for 
OPEN. The INBOX screen appears first with information 
about the message.
Message Folders
Your phone provides default message folders for your Text, 
Picture, Video and Voice messages.
Note: 
To quickly view all messages in the Inbox, Sent, or Drafts folders, open 
one message and then press the 
directional key right to view the 
next message or press the 
Directional key left to view the 
previous message.
Inbox
Note: 
Messaging menu depends upon the Messages View setting. For more 
information, refer to “Changing Message Settings”  on page 65. 
Messages view by time 
Note: 
If 
Messages View
 is 
By Time
 (the default setting), then you will see all 
received messages in your Inbox folder and all sent messages in your 
Sent folder in reverse chronological order. 
Received messages of all types are stored in the Inbox folder 
when Messages View is by Time.
1. From the home screen, press left soft key   for 
Message ➔   for Inbox.
2. Press the 
Directional key up or down to highlight 
the message that you wish to view.
3. Press  for OPEN to view contents of the highlighted 
message.
4. While viewing a message press right soft key   for 
Options to display the available options. Options are 
dependent on the message type:
•
For Text Messages the following options may appear in the display:
–
Forward
: Forwards the message to another recipient.
–
Reply w. Copy
: Replies to the received message with a text message 
and allows you to send a copy of the message to another contact.
–
Save Quick Text
: Saves the text received in the message to the Quick 
Text list.

Messaging       77
–
Lock/Unlock
: Locks or unlocks the entry to prevent accidental 
deletion.
–
Add To Contacts
: Saves the number of the sender to your Contacts 
as a new entry or add to an existing entry.
–
Add To PTT Contacts
: Saves the number of the sender to your PTT 
Contacts as a new entry or add to an existing entry.
–
Messaging Font Size
: Allows you to select the font size of the 
message being viewed. Select Normal or Large.
–
Extract Addresses
: Displays all Contact Numbers, Email Addresses 
and URLs extracted from the opened message. Press right soft key 
 for 
Options 
to save the number to your contacts or press 
 to reply.
–
Message Info
: Provides the following information: From (also provides 
the date and time the message was received), Callback #, Priority, 
Message Type, Size and Attachments (if any).
•
For Picture Messages the following options may appear in the 
display:
–
Play Again
: Replays the sound byte attached to a Picture Message.
–
Forward
: Forwards the message to another recipient.
–
Reply w. Copy
: Replies to the received message and allows you to 
send a copy of the message to another contact.
–
Erase
: Deletes the message. Only displays in menu when a sound byte 
is attached to the message that was sent.
–
Save Picture/Video
: Saves the picture sent in a Picture message to 
My Pictures.
–
Save As Ringtone
: Saves the sound byte received with the message 
as a ringtone.
–
Save Sound
: Saves the sound byte received with the message in My 
Sounds.
–
Save Quick Text
: Saves the text received in the message to the Quick 
Text list.
–
Save Name Card
: Saves the attached name card to your Contact 
List.
–
Lock/Unlock
: Locks or unlocks the entry to prevent accidental 
deletion.
–
Add To Contacts
: Save the number of the sender to your Contacts as 
a new entry or add to an existing entry.
–
Add To PTT Contacts
: Saves the number of the sender to your PTT 
Contacts as a new entry or add to an existing entry.
–
Extract Addresses
: Displays all Contact Numbers, Email Addresses 
and URLs extracted from the opened message. Press right soft key 
 for 
Options 
to save the number to your contacts or press 
 to reply.
–
Message Info
: Provides the following information: From (also provides 
the date and time the message was received), Callback #, Priority, 
Message Type, Size and if a Picture, Sound or Name Card were 
included in the message.
•
For Video Messages the following options may appear in the 
display:
–
Reply: 
Replies to the received message.
–
Forward
: Forwards the message to another recipient.

78
–
Reply w. Copy
: Replies to the received message and allows you to 
send a copy of the message to another contact.
–
Erase
: Deletes the message. Only displays in menu when a sound byte 
is attached to the message that was sent.
–
Save Picture/Video: 
Saves the video received with the message in 
My Videos.
–
Save Quick Text
: Saves the text received in the message to the Quick 
Text list.
–
Save Name Card
: Saves the attached name card to your Contact 
List.
–
Lock/Unlock
: Locks or unlocks the entry to prevent accidental 
deletion.
–
Add To Contacts
: Save the number of the sender to your Contacts as 
a new entry or add to an existing entry.
–
Add To PTT Contacts
: Saves the number of the sender to your PTT 
Contacts as a new entry or add to an existing entry.
–
Extract Addresses
: Displays all Contact Numbers, Email Addresses 
and URLs extracted from the opened message. Press right soft key 
 for 
Options 
to save the number to your contacts or press 
 to reply.
–
Message Info
: Provides the following information: From (also provides 
the date and time the message was received), Callback #, Priority, 
Message Type, Size and if a video or Name Card were included in the 
message.
•
For Voice Messages the following options may appear in the 
display:
–
Play Again
: Replays the sound byte attached to a Picture Message.
–
Forward
: Forwards the message to another recipient.
–
Reply w. Copy
: Replies to the received message and allows you to 
send a copy of the message to another contact.
–
Erase
: Deletes the message. Only displays in menu when a sound byte 
is attached to the message that was sent.
–
Save As Ringtone
: Saves the sound byte received with the message 
as a ringtone.
–
Save Sound
: Saves the sound byte received with the message in My 
Sounds.
–
Save Quick Text
: Saves the text received in the message to the Quick 
Text list.
–
Save Name Card
: Saves the attached name card to your Contact 
List.
–
Lock/Unlock
: Locks or unlocks the entry to prevent accidental 
deletion.
–
Add To Contacts
: Save the number of the sender to your Contacts as 
a new entry or add to an existing entry.
–
Add To PTT Contacts
: Saves the number of the sender to your PTT 
Contacts as a new entry or add to an existing entry.
–
Extract Addresses
: Displays all Contact Numbers, Email Addresses 
and URLs extracted from the opened message. Press right soft key 
 for 
Options 
to save the number to your contacts or press 
 to reply.
–
Message Info
: Provides the following information: From (also provides 
the date and time the message was received), Callback #, Priority, 

Messaging       79
Message Type, Size and if a Picture, Sound or Name Card were 
included in the message.
5. For Picture, Video and Voice messages, press   for 
REPLY to reply to the message.
Note: 
When the Inbox exceeds 500 text messages, the first message in the 
list is replaced with the next incoming message. Picture messages are 
replaced when the phone’s maximum memory is reached. For 
information on how to set Auto Erase and Auto Receive see “Changing 
Message Settings” on page 65.
Messages view by contacts
The following options display when the Messages View is set to 
Contact. For more information, refer to “Changing Message 
Settings”  on page 65.
Note: 
From the INBOX folder, you can quickly switch the Messages View by 
pressing  for 
Options
 and selecting 
Msgs View by Contact
.
If 
Messages View is By Contact
, then you will see one Messages folder 
with both received and sent messages grouped by contact. The default 
order in the Messages folder is to show each Contact name/number 
sorted in reverse chronological order (according to the last 
communication with that contact). To see Contact names sorted 
alphabetically, press  Options and select Sort Alphabetically. 
1. From the home screen press left soft key   for 
Message ➔  for Messages.
2. Press right soft key   for 
Options 
from the 
Messages
folder
to display options listed:
•Erase
: Erase All Messages or Only Read Messages to and from the 
selected Contact.
• Erase Multiple
: Erase one or more messages from one or more 
contacts.
• Sort Alphabetically
: Change the order of the messages from 
reverse chronological order to alphabetical order.
• Msgs View by Time
: Change the message view to chronological 
order. 

80
• Add to Contacts
: 
Save the number to your Contacts as a new entry or 
add to an existing entry.
• Add to PTT Contacts
: 
Save the number to your PTT Contacts as a new 
entry or add to an existing entry.
3. Press the 
Directional key up or down to highlight 
the Contact name or number whose messages you want to 
view, and press   to open the list of received and sent 
messages from/to that contact.
Sent
Your phone stores messages in the Sent folder, when Messages 
View is By Time, regardless of whether the message was 
successfully transmitted.
Review Messages in the Sent Folder
1. From the home screen, press left soft key   for 
Message ➔  for Sent.
2. Highlight the message you wish to review, then press 
 for OPEN.
3. While viewing the message, press right soft key   for 
Options 
to display options listed. Options are dependent on 
the type of message:
–
For Text Messages the following options may appear in the display:
•Forward
: Forwards the message to another recipient. 
•Lock/Unlock
: Locks or unlocks the entry to prevent accidental 
deletion.
•Save Quick Text
: Saves the text sent in the message to the Quick 
Text list.
• Add To Contacts
: Adds the sender’s information to your contact 
list.
•
Add To PTT Contacts
: Saves the number of the sender to your PTT 
Contacts as a new entry or add to an existing entry.
• Messaging Font Size
: Allows you to select the font size of the 
message being viewed. Select Normal or Large.
• Message Info
: Provides the following information: Send To 
Number (also provides the date and time the message was sent), 
Priority, Message Type, Size, Status, and Cause Code.
–
For Picture Messages the following options may appear in the display:
•Play Again
: Replays the sound byte attached to a Picture Message.
•Forward
: Forwards the message to another recipient. 
•Erase
: Deletes the message.
•Lock/Unlock
: Locks or unlocks the entry to prevent accidental 
deletion.
•Save Quick Text
: Saves the text sent in the message to the Quick 
Text list.
• Add To Contacts
: Adds the sender’s information to your contact 
list.

Messaging       81
•
Add To PTT Contacts
: Saves the number of the sender to your PTT 
Contacts as a new entry or add to an existing entry.
• Message Info
: Provides the following information: Send To 
Number (also provides the date and time the message was sent), 
Priority, Message Type, Size, Attachment(s) (if a Graphic, Sound or 
Name Card was attached), Status and Cause Code.
–
For Video Message the following options may appear in the display:
•Forward
: Forwards the message to another recipient. 
• Resend
: Allows you to resend the message.
•Lock/Unlock
: Locks or unlocks the entry to prevent accidental 
deletion.
•Save Quick Text
: Saves the text sent in the message to the Quick 
Text list.
• Add To Contacts
: Adds the sender’s information to your contact 
list.
•
Add To PTT Contacts
: Saves the number of the sender to your PTT 
Contacts as a new entry or add to an existing entry.
• Message Info
: Provides the following information: Send To Number 
(also provides the date and time the message was sent), Priority, 
Message Type, Size, Attachment(s) (if a Video or Name Card were 
included in the message), Status, and Cause Code.
–
For Voice Messages the following options may appear in the display:
•Play Again
: Replays the sound byte attached to a Voice Message.
•Forward
: Forwards the message to another recipient. 
•Erase
: Deletes the message. Only displays in menu when a sound 
byte is not attached to the message that was sent.
•Lock/Unlock
: Locks or unlocks the entry to prevent accidental 
deletion.
•Save Quick Text
: Saves the text sent in the message to the Quick 
Text l ist .
• Add To Contacts
: Adds the sender’s information to your contact 
list.
•
Add To PTT Contacts
: Saves the number of the sender to your PTT 
Contacts as a new entry or add to an existing entry.
• Message Info
: Provides the following information: Send To 
Number (also provides the date and time the message was sent), 
Priority, Message Type, Size, Attachment(s) (if a Sound or Name 
Card was attached), Status and Cause Code.
Note: 
If no sound byte is attached to the message, press left soft key   for 
Erase to delete the message. Press left soft key   for Mute/Unmute 
to mute/unmute a sound byte attached to the picture message.
4. Press the 
Directional key up or down to highlight 
the desired option.
5. Press   to perform the function for the highlighted 
option.

82
6. From the Sent menu, press left soft key   for Erase to 
delete the message from the Sent folder. Highlight Yes to 
delete, or No to return to the Sent menu.
Drafts
Draft messages are those that have been composed but never 
sent. You can return to the Drafts folder at any time to view, edit, 
or send a draft message.
Create a Draft Text Message
1. From the home screen, press left soft key   for 
Message ➔  for New Message.
2. Select the type of message you want to create.
3. Enter the recipient phone number, or email address then 
press .
4. Compose your message using the keypad, then press right 
soft key   for Options. A pop-up menu appears in the 
display.
5. Press the 
Directional key until Save As Draft is 
highlighted, then press  . A confirmation message 
appears in the display and your message is saved to the 
Drafts folder.
View and Edit Draft Messages 
1. From the home screen, press left soft key   for 
Message ➔  for Drafts.
2. Press the 
Directional key to highlight the message 
you wish to view, then press   for EDIT. 
Note: 
For 
text message
s, the message opens in the To field.
3. Press the 
Directional key to highlight the phone 
number or email address to edit, if necessary.
4. Press left soft key   to quickly cycle to the desired entry 
mode (except for Domain Extensions) or right soft key   
for Options for additional options. Choose any of the 
options and press   to enter the 
Text
 field.
Note: 
For 
Picture 
and
 Voice
 messages, the message opens in the Text field.
5. In the
 Text 
field, press   to backspace and delete any 
characters in the display, if desired. Press and hold   
to erase all characters in the field.
6. Press right soft key   for Options. A pop-up menu 
appears in the display with the options listed. 

Messaging       83
•
For Text Messages the following options may appear in the display: 
–
Insert Quick Text
: Choose from up to 19 pre-loaded messages. You 
can add 19 additional messages by pressing right soft key 
 for
Options
 and press 
 New
, and press 
for
SAVE
. 
You can 
erase Quick Text messages by pressing left soft key   
Erase
.
–
Save As Draft
: Save the message to your Draft folder.
–
Add
: Select this option to display the following sub-menus: Graphic, 
Animation, Sound, and Name card.
–
Edit Text Format
: Allows you to edit the text size, alignment, style, 
color, and background color.
–
Priority Level
: Save the message with a High or Normal priority.
–
Callback #
: Provides the ability to send a callback # with the 
message.
–
Cancel Message
: Cancels the message and allows you to save it in 
the Drafts folder.
•
For Picture-Video Messages the following options may appear in 
the display:
–
Preview
: Allows you to preview the message.
–
Save As Draft
: Save the message to your Draft folder.
–
Add Quick Text
: Choose from up to 19 pre-loaded messages. You can 
add 19 additional messages by pressing right soft key 
for
Options
 and press   for 
New
, and press 
for
SAVE
. 
You 
can erase Quick Text messages by pressing left soft key   for 
Erase
.
–
Add Slide
: Attach an additional slide to your message.
–
Priority Level
: Save the message with a High or Normal priority.
–
Cancel Message
: Cancels the message and allows you to save it in 
the Drafts folder.
•
For Voice Messages the following options may appear in the 
display:
–
Preview
: Allows you to preview the message.
–
Save As Draft
: Save the message to your Draft folder.
–
Add Quick Text
: Choose from up to 19 pre-loaded messages. You can 
add 19 additional messages by pressing right soft key 
for
Options
 then press 
 for
 New
. Enter your new quick text and 
press 
for
SAVE
. You can erase Quick Text messages by 
pressing left soft key   for 
Erase
.
–
Priority Level
: Save the message with a High or Normal priority.
–
Cancel Message
: Cancels the message and allows you to save it in 
the Drafts folder.
7. Press the 
Directional key up or down to highlight 
the desired option. Press   to perform the function for 
the highlighted option.
8. Highlight the following fields for 
Picture Messages
 and 
press right soft key   for Options to display the 
associated options:
•Picture
: Insert a picture clip.
Note: 
Press left soft key   for 
My Pics
 to add a new picture.

84
Note: 
The 
Add Slide
 option is available if no pictures have been attached from 
My Pics. If at least one picture has been attached, both the 
Add Slide
and 
Remove Slide
 options are available.
–
Preview
: Allows you to preview the message.
–
Save As Draft
: Save the message to your Draft folder.
–
Add Slide
: Attach an additional slide to your message.
–
Priority Level
: Save the message with a High or Normal priority.
–
Remove Picture
: Remove the picture in focus from the current slide in 
your message.
Note: 
If you remove a picture from a slide (and there are 2 or more slides), 
you will be asked if you want to remove the slide if you don't attach a 
new picture for that slide. You can move between slides by highlighting 
the “Slide” field and pressing Directional keys left or right to select the 
desired slide.
–
Cancel Message
: Cancels the message and allows you to save it in 
the Drafts folder.
• Sound
: Insert a sound byte.
Note: 
Press left soft key   for 
Sounds
 to add a new sound byte.
–
Preview
: Allows you to preview the message.
–
Save As Draft
: Save the message to your Draft folder.
–
Add Slide
: Attach a slide to your message.
–
Priority Level
: Save the message with a High or Normal priority.
–
Remove Sound
: Remove the sound from the message.
–
Cancel Message
: Cancels the message and allows you to save it in 
the Drafts folder.
• Subject
: Insert the subject of your message. 
Note: 
Press left soft key   for 
Abc
 to change Entry Mode.
–
Preview
: Allows you to preview the message.
–
Save As Draft
: Save the message to your Draft folder.
–
Add Quick Text
: 
Choose from up to 19 pre-loaded messages. You 
can add 19 additional messages by pressing right soft key 
for
Options
 and press 
for
 New
, and press 
for
SAVE
. 
You 
can erase Quick Text messages by pressing the left soft key   for 
Erase
.
–
Add Slide
: Attach a slide to your message.
–
Priority Level
: Save the message with a High or Normal priority.
–
Cancel Message
: Cancels the message and allows you to save it in 
the Drafts folder.
•Name Card
: Insert and name card.
Note: 
Press left soft key 
for
Add
 to add a name card.
–
Preview
: Allows you to preview the message.
–
Save As Draft
: Save the message to your Draft folder.
–
Priority Level
: Save the message with a High or Normal priority.
–
Remove Name Card
: Deletes the name card.

Messaging       85
–
Cancel Message
: Cancels the message and allows you to save it in 
the Drafts folder.
9. Highlight the following fields for 
Voice Messages
 and press 
right soft key   for Options to display the following 
options:
•Voice
: Shows the voice recording number/name if attached. Press 
left soft key   to 
Record
 a new voice message.
•Text
: Insert text to send with your voice message.
Note: 
Press left soft key   for 
Abc
 to change the Entry Mode.
–
Preview
: Allows you to preview the message.
–
Save As Draft
: Save the message to your Draft folder.
–
Add Quick Text
: 
Choose from up to 19 pre-loaded messages. You 
can add 19 additional messages by pressing right soft key 
for
Options
 and press 
for
 New
, and press 
for
SAVE
. 
You 
can erase Quick Text messages by pressing left soft key   for
Erase
.
–
Priority Level
: Save the message with a High or Normal priority.
–
Cancel Message
: Cancels the message and allows you to save it in 
the Drafts folder.
• Subject
: Insert the subject of your message. 
Note: 
Press left soft key   for 
Abc
 to change Entry Mode.
–
Review
: Allows you to preview the message.
–
Save As Draft
: Save the message to your Draft folder.
–
Add Quick Text
: 
Choose from up to 19 pre-loaded messages. You 
can add 19 additional messages by pressing right soft key 
for
Options
 and press 
for
 New
, and press 
for
SAVE
. 
You 
can erase Quick Text messages by pressing left soft key   for 
Erase
.
–
Priority Level
: Save the message with a High or Normal priority.
–
Cancel Message
: Cancels the message and allows you to save it in 
the Drafts folder.
•Name Card
: Insert and name card.
Note: 
Press left soft key   for 
Add
 to add a name card.
–
Review
: Allows you to preview the message.
–
Save As Draft
: Save the message to your Draft folder.
–
Priority Level
: Save the message with a High or Normal priority.
–
Remove Name Card
: Deletes the name card.
–
Cancel Message
: Cancels the message and allows you to save it in 
the Drafts folder.
10. Press the 
Directional key up or down to highlight 
the desired option. Press   to perform the function for 
the highlighted option.
11. Once you have returned to the message composer, press 
 for 
SEND
 to send the message, if desired.

86
Erase Options
You can erase unlocked messages in your Inbox, Drafts folder, or 
Sent folder. Locked messages are not erased.
To erase messages:
1. From the Messaging menu, press   for Options.
2. The following options are available:
• Erase Inbox
: Erases unlocked messages in your Inbox.
•Erase Sent
: Erases unlocked messages in your Sent folder.
• Erase Drafts
: Erases unlocked messages in your Drafts folder.
•Erase All
: Erases unlocked messages in all message folders 
(Inbox, Drafts and Sent).
Voicemail
New voicemail alerts are sent via a free text message. These 
messages indicate how many new and urgent voicemails are in 
your voice mailbox. Open the free text message to view the 
number of new and urgent voice messages in your voice 
mailbox. If a caller leaves a callback number, this number will 
also be sent via text message.
Note: 
Standard Text Messaging charges do not apply.
Receive Voicemail Messages
When you receive a new voicemail message you will hear a 
sound and a text message appears in the display.
1. Press the 
Directional key up or down to select 
Listen Now or Listen Later. Press  .
Listen to Voicemail messages
Note: 
User can press and hold   to access your voicemail instead of 
doing the following steps
䊳
From the home screen, press and hold   to dial voicemail 
and retrieve your message(s).

Messaging       87
Mobile IM
The Instant Messaging function allows you to send and receive 
instant messages using one of the following communities:
•
AOL® Instant Messenger™
•
Windows Live Messenger
•
Yahoo!® Messenger
Note: 
You must first create the Instant Message account before accessing it 
on your phone.
Using Mobile IM
1. From the home screen, press left soft key   for 
Message ➔  for 
Mobile IM
.
2. Select your instant message community by pressing the 
Directional key left or right and press  . Use 
the on-screen application specific functions and options to 
use the instant message applications.
Email
Send and receive email using 
Mobile Email
 or 
Mobile Web Mail
. 
Mobile Email
Follow the steps below to access Mobile Email.
1. From the home screen, press left soft key   for 
Message ➔  for Email.
2. Press  for Mobile Email.
3. Follow the on-screen prompt for subscribing to Mobile 
Email.
Note: 
Subscription rates apply for Mobile Email.
4. Press the 
Directional key up or down, select one of 
the following email providers and press  .
•
Yahoo!
®
 Mail
•
Windows Live Mail
•
AOL
®
•
AIM
®
•
Verizon.net
•
Other
5. Use the on-screen application specific functions and 
options to use the email applications.

88
Mobile Web Mail
Follow the steps below to access Mobile Web Mail.
1. From the home screen, press left soft key   for 
Message ➔  for Email.
2. Press  for Mobile Web Mail.
3. Press the 
Directional key up or down, select one of 
the following email providers and press  .
•
Windows Live
•
AOL
®
 Mail
•
Yahoo!
®
 Mail
•
Verizon.net
•
Search
4. Use the on-screen application specific functions and 
options to use the email applications.
Chat
Join wireless chat rooms from your phone. Send text messages 
and icons to many chat room participants or launch one-on-one 
(private) chat rooms. To access a chat room from the browser:
1. From the home screen, press left soft key   for 
Message ➔  for 
Chat. 
Highlight one of the 
following chat rooms and press  .
•
MySpace
•
Facebook
•
Twitter
•
Photobucket
•
Rate Hotties
•
Best Mobile Pix
•
Buzzd
•
MCARDS!
•
Search
2. Use the on-screen application specific functions and 
options to use the Chat applications.

Changing Your Settings       89
Section 8:  Changing Your Settings
This section explains the sound and phone settings for your 
phone. It includes display settings, security settings, and extra 
settings associated with your phone.
My Verizon
The My Verizon menu connects to the Verizon Wireless Mobile 
Web. You can setup Favorites or choose from the available 
applications.
1. From the home screen press   for 
MENU
  ➔ 
 for   Settings & Tools. 
2. Press  for My Verizon.
Tools
The Tools menu provides the ability to access the following 
menus:
• 
Voice Commands: For more information, refer to 
“Voice Commands” 
on page 33.
• 
Calculator: For more information, refer to 
“Calculator” 
 on page 131.
• 
Calendar: For more information, refer to 
“Calendar” 
 on page 133.
• 
Alarm Clock: For more information, refer to 
“Alarm Clock” 
 on 
page 135.
• 
Stop Watch: For more information, refer to 
“Stop Watch” 
 on 
page 136.
• 
World Clock: For more information, refer to 
“World Clock” 
 on 
page 137.
• 
Notepad: For more information, refer to 
“Notepad” 
 on page 137.
• 
USB Mass Storage: For more information, refer to 
“USB Mass 
Storage” 
 on page 138.
Bluetooth Menu 
About Bluetooth
Bluetooth is a short-range wireless communications technology 
capable of exchanging information over a distance of about 30 
feet without requiring a physical connection.
Unlike infrared, you don't need to line up the devices to beam 
information with Bluetooth. If the devices are within a range of 
one another, you can exchange information between them, even 
if they are located in different rooms.
Note: 
When connected to your Bluetooth headset, press the multi-function 
key on the headset to use Voice Commands’ Voice Dial feature.

90
Bluetooth Service Profiles 
Actually, the Bluetooth specification is a protocol that describes 
how the short-range wireless technology works, whereas 
individual profiles describe the services supported by individual 
devices. Profiles reduce the chance that different devices will not 
work together.
Your phone supports the following Bluetooth profile services:
–
Voice Calls are supported using any of the following depending on the 
accessory:
•HSP
 - Headset 
•HFP
 - Hands-free profiles*
–
DUN
 - Dial-Up Networking, which allows phone to be used as a 
data modem with a compatible BT device.
–Transfer Object allows sending an 
OPP 
- Object Push Profile 
which allows transfer of vCard (i.e. Contact information) 
between devices and vCalendar (i.e. Calendar events).
–
Bluetooth Stereo uses
 A2DP
 - Advanced Audio Distribution Profile and 
AVRCP
 - Audio/Video Remote Control Profile. 
–
Automobile Kits can use any of the following: 
HFP 
- Hands-free or
PBAP 
- Phone Book Access Profiles*.
–Connectivity Connections (i.e. computer) are supported using
SPP
 - Serial Port (connecting two BT devices) 
–
BPP
 - Printing is supported using basic printing profiles.
–
BIP
 - Basic Imaging Profile 
–
SSP
 - Serial Port Profile
*
 For vehicle/accessory compatibility, go to 
www.verizonwireless.com/bluetoothchart
. Phone does not support all 
Bluetooth OBEX profiles.
Turning Bluetooth On or Off
When the Bluetooth radio is turned on, you can use the Bluetooth 
features available. When the Bluetooth radio is turned off, you 
cannot send or receive information via Bluetooth. To save battery 
life or in situations where radio use is prohibited, such as airline 
traveling, you can turn off the Bluetooth wireless technology.
Note: 
The menu navigation instructions for this section uses the default 
Eclipse
 display theme, 
Grid menu
 layout.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Bluetooth Menu.
3. Press left soft key 
to turn
 On 
or
 Off
. 
Note: 
If Bluetooth is turned on, the  Bluetooth icon displays in the top line 
of the display.

Changing Your Settings       91
Search 
This option searches for a recognized Bluetooth wireless device.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Bluetooth Menu. 
3. Add New Device is highlighted, press  .
Note: 
If you have NOT already activated Bluetooth on the phone, the 
message: “TURN BLUETOOTH POWER ON?” displays. Highlight Yes to 
activate or No to exit and press  .
4. The prompt: “PLACE DEVICE YOU ARE CONNECTING TO IN 
DISCOVERABLE MODE.” is shown. Activate your Bluetooth 
device and press  .
5. The phone will begin searching for the device and list of 
found Bluetooth devices will be displayed. Highlight a 
Bluetooth device to be paired and press  .
6. The phone automatically attempts to send a passkey of 
“0000” to a hands-free device. If the default passkey is not 
successful, the phone will display the message “AUTO 
PAIR FAILED. ENTER PASSKEY”. (If you are attempting to 
pair with a car kit, be sure to clear any error message on 
the car kit display first.) Enter the correct passkey for the 
device you want to pair, and press  .
7. Select Yes to pair the devices. Once connected the 
Bluetooth Connected icon   appears in the upper half of 
the display. When pairing is complete, highlight Always 
Ask or Always Connect and press  .
Bluetooth Settings
The Bluetooth wireless technology settings menu provides the 
ability to view and change the device name, show the visibility, 
and set the security for the device.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Bluetooth Menu. 
3. Press right soft key 
for
 Options
. The Bluetooth menu 
displays with the following options:
•My Phone Name
: Allows you enter a customized name.
• Discovery Mode
: Allows other users to see your accessibility. 
Select On for other devices to see your device, or Off for no visibility.

92
Note: 
After selecting On, users have one minute to see your accessibility. 
After which Discovery Mode will automatically default back to off.
• Supported Profiles
: Displays a list of supported Bluetooth 
profiles. Highlight a profile and press   to view a description.
•My Phone Info
: Shows the handset information. 
• Auto Pairing
: Allows you to turn automatic pairing of Bluetooth 
devices on or off. 
Sending Contact Information (vCard) to another Bluetooth 
enabled phone
You can send individual contacts or your entire contact list to or 
from another device that is Bluetooth enabled*.
Note: 
*If Bluetooth is not powered on, or your Convoy™ is not paired with 
another device see “Turning Bluetooth On or Off” on page 90.
Important!: 
Not all Bluetooth devices will accept a name card.
1. From the home screen, press right soft key   
for Contacts.
2. Highlight a contact and press right soft key   
for Options. 
3. Press  for Send Name Card. The following options 
display:
•TXT Message
: Allows you to send a name card via TXT Message. 
A name card with a picture cannot be sent in a TXT Message 
because it exceeds the maximum number of characters allowed.
• Picture Message
: Allows you to send a name card via Picture 
Message.
• Video Message
: Allows you to send a name card via Video 
Message
• Voice Message
: Allows you to send a name card via a Voice 
Message.
•Bluetooth
: Allows you to send a name card to a Bluetooth enabled 
device.
4. Press  for Bluetooth.
5. Highlight the desired contact and press   for MARK. 
To choose all contacts, press right soft key   for Mark 
All.** When finished, press left soft key   for Done.
6. Highlight the destination device an press  .
Note: 
If your Convoy™ is not paired already with the destination device, 
follow the instructions on p.90 for Bluetooth Search.
7. Highlight Yes to connect to the other device. press  .

Changing Your Settings       93
8. The other device will ask to connect. Press  . 
“
CONNECTING
” appears in the display.
9. When the information is exchanged, a message will appear 
that the transfer is complete.
Note: 
** All information will be transferred except for group name, ringtone, 
and Emergency (ICE) contact reference.
Transferring vCalendar events via Bluetooth
You can transfer vCalendar events via Bluetooth. Use the 
following steps:
10. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
11. Press  for Bluetooth Menu.
12. If not paired with a Bluetooth device, see “Search” on 
page 91. 
13. Highlight the desired Bluetooth device. 
14. Press right soft key   for Options and then press 
 for Send Calendar Event. 
15. Navigate to highlight a Calendar event in your phone 
(which is indicated by light blue color). 
16. Press  for 
VIEW
 to see a list of all events on that day 
17. Highlight the one(s) you want to send and press   for 
MARK
 to select the appropriate one(s). Press   for 
Done
when finished marking events.
18. When you see a prompt 
“CONNECT TO <Bluetooth device>”
, 
press  for 
Yes
 to connect to that device. 
19. The other Bluetooth device may prompt you to accept the 
transfer. If so, accept the transfer on the other device. 
20. The selected Calendar event(s) will be sent to the target 
Bluetooth device.
Sounds Settings
Sounds Settings
 menu provides the ability to access the following 
menus:
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Sounds Settings.
3. Select an option and press  .

94
Easy Set-up
Easy Set-up allows you to quickly set five Sound Settings 
parameters: 
Calls Sounds
, Keypad Volume, Text Message Alert, 
Multimedia Message Alert, and Voicemail Message Alert.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Sounds Settings.
3. Press  for 
Easy Setup
.
4. Follow instructions on the screen to select your preference 
for Call Sounds, Keypad Volume, TXT Message Alert, 
Multimedia Message Alert, and Voicemail Message Alert.
5. Press the 
Directional key to highlight the option you 
want and press   for 
SET
.
6. If you want to skip a setting, touch right soft key   for 
Skip to move to the next setting.
Call Sounds
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Sounds Settings. 
3. Press   for Call Sounds. The 
Call Sounds
 menu 
screen displays 
for
 Call Ringtone
,
for
 Call 
Vibrate
 and 
for
 Call Alert
.
4. For 
Call Ringtone
, at the
 Call Sounds 
menu screen, press 
 for Call Ringtone.
5. Press  for 
Get New Ringtones 
to get new ringtones 
from Media Center or choose from the pre-loaded 
ringtones. 
6. For 
Call Vibrate
, at the
 Call Sounds 
menu screen, press 
 for 
Call Vibrate
 to turn Call Vibrate 
On
 or 
Off
. 
7. For 
Call Alert
, at the
 Call Sounds 
menu screen, press 
 for 
Call Alert
 to set Call Alert to 
Ring Only
, 
Caller ID 
+ Ring
, or 
Name Repeat
. 
8. Press   to save the setting. 
Alert Sounds
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Sounds Settings. 

Changing Your Settings       95
3. Press  for Alert Sounds. For the following options, 
you can set the tone for the message alerts.
• TXT Message
: Allows you to set a notification for text message.
• Multimedia Message
: Allows you to set a notification for 
multimedia messages.
• Voicemail
: Allows you to set a notification for voicemail message.
•Emergency Tone
: Allows you to set the alert for emergency dialing. 
The options for the emergency tone are:
–
Alert
:
 Phone plays the Emergency Dialing tone except when the master 
volume setting is Vibrate or All Sounds Off.
Note: 
If Emergency Tone is set to 
Alert
 and Master Volume is set to 
Vibrate
, 
the handset will vibrate after emergency dialing.
If Emergency Tone is set to 
Alert
 and the master Volume is set to 
All 
Sounds Off
, the handset will not sound after emergency dialing.
–
Vibrate
:
 Phone will vibrate only and will not play the Emergency Dialing 
tone.
Note: 
If Emergency Tone is set to 
Vibrate 
and Master Volume is set to
 All 
Sounds Off
, the handset will not sound after emergency dialing.
–
Off
:
 Phone will not play the Emergency Dialing tone or vibrate.
• Missed Call
: Allows you to set a notification for missed calls.
• Device Connect
: Allows you to set a notification when you 
connect to a device.
•PTT Alert
: Allows you to choose a tone for you PTT Alert, and turn 
the vibrate feature on or off.
4. Select an option and press  .
Keypad Sounds
Select the sound of the keypad when pressed. 
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Sounds Settings. 
3. Press  for 
Keypad Sounds
. 
4. Select Default or Glossy. 
5. Press 
to set the new dial sound.
Keypad Volume
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Sounds Settings.
3. Press  for Keypad Volume.
4. Press the 
Directional key up or down or volume key 
to adjust the keypad volume. 
5. Press 
for
 SET 
to save.

96
Digit Dial Readout
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Sounds Settings.
3. Press  for 
Digit Dial Readout
.
4. Select 
On
 or 
Off
, and press  . When the Digit Dial 
Readout is set to 
On
, you will hear the numbers called out 
as you dial each digit.
Service Alerts
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Sounds Settings.
3. Press  for Service Alerts. For the following options, 
you can turn the Service Alert 
On
 or 
Off
.
•ERI
: Sounds an alert when you go into and out of your coverage 
areas.
• Minute Beep
: 
While on a call your phone beeps after every minute 
of usage.
• Call Connect
:
 Sounds an alert when a call is connected and when 
a call has ended.
4. Select an option and press  .
Power On/Off
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Sounds Settings. 
3. Press   for Power On/Off. You can set the sounds for 
Power On and Power Off to either On or Off. 
Display Settings
The 
Display
 menu affects the menu style, home screen 
animation, backlight settings, and more.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Display Settings
. 
3. Select an option and press  .

Changing Your Settings       97
Easy Set-Up
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Display Settings
.
3. Press  for 
Easy Set-Up
. 
4. You can scroll through the menu options to set up your 
Display Settings: Personal Banner, Display Backlight, 
Keypad Backlight, Main Wallpaper, Front Wallpaper, 
Display Themes, Menu Layout, Menu Type, Dial Fonts, 
Main Clock Format, and Front Clock Format.
5. Select an option and press  .
Banner
Banner 
allows you to create your own personalized greeting that 
appears in home screen or you can display the network to which 
you are subscribed.
To create a personal banner:
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Display Settings
. 
3. Press  for Banner. 
4. Press  for Personal Banner to create a customized 
banner for your handset. 
Note: 
Press and hold   to erase an existing banner, if necessary.
5. Enter a word or short phrase (18 characters or less) to 
appear in the home screen. Press   to save banner.
To turn on an ERI banner:
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Display Settings
. 
3. Press  for Banner. 
4. Press   to set the ERI Banner for your handset. 
5. Select On or Off and press  .
Backlight
Set the 
backlight
 for the display or keypad to remain on for a 
specified period of time or to remain on as long as the phone is 
open. 
Note: 
Prolonged backlight use drains your battery faster.
1. From the home screen, press   for 
MENU
  ➔ 

98
 for   Settings & Tools.
2. Press  for 
Display Settings
.
3. Press  for Backlight. The menus listed appear in 
the display.
•Display
: The following options are for the Main LCD.
–
Duration
: Can be set to 7 seconds, 15 seconds, 30 seconds, or 
Always On.
–
Brightness
: Press the 
Directional key left or right to adjust the 
brightness.
•Keypad
: The following options are for the keypad.
–
7
Seconds
: The keypad is on for 7 seconds.
–
15
Seconds
: The keypad is on for 15 seconds.
–
30
Seconds
: The keypad is on for 30 seconds.
–
Always
On
: The keypad is always on.
4. Highlight a menu and press   to enter the highlighted 
option’s menu and change settings as desired.
Front Contrast
Set the 
contrast
 for the display on the external LCD.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Display Settings
.
3. Press  for 
Front
 Contrast. Press the left or right to 
adjust the contrast of the front external LCD then press 
.
Wallpaper
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Display Settings
. 
3. Press  for Wallpaper. 
4. Press  for Main Screen or   for Front 
Screen. 
• Main Screen
: Choose My Pictures (allows you to select an image 
from the My Pictures.) Choose My Videos (allows you to select a 
video from My Video.)
•Front Screen
: Choose My Pictures (allows you to select an image 
from the My Pictures folder.) to select the wallpaper that will appear 
in the main or front LCD display.
Note: 
You can also press right soft key   for 
Get New
 and press 
 Get 
New Applications
 to download images from the Internet.
Warning!: 
Wallpaper will not display if the front clock is On.
5. Select your desired picture and press  .

Changing Your Settings       99
Display Themes
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Display Settings
.
3. Press  for Display Themes. Press left soft key   
for 
Preview. 
Press the 
Directional key left or right to 
cycle through thumbnails of the themes. 
4. Press left soft key   for 
List
 to return to the list.
5. Make your selection and press 
to 
SET
.
Main Menu Settings
Used the Main Menu Settings to change your menu layout, 
replace and position menu items, and reset the menus to their 
default settings.
Menu Layout
Choose 3 preset main menu layout themes for the menu display.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Display Settings
.
3. Press   for Main Menu Settings ➔  for 
Menu 
Layout
. 
•Tab
: Displays Media Center, Messaging, Contacts, Recent Calls 
and Settings & Tools menu icons on the menu screen.
•List
: Displays 9 menu listings on the menu screen.
•Grid
: Displays 9 menu icons in a matrix on the menu screen.
4. Highlight a main menu setting and press  . 
5. The 
Main Menu Type
 screen appears on the display. Select 
from the following options if 
List
 or 
Grid
 were selected for 
Main Menu layout:
• Communicator
: Choose Messaging to display: Contacts, 
Messaging, Recent Calls, My Ringtones, Media Center, My 
Pictures, VZ Navigator, Bluetooth, and Settings & Tools.
• Productivity
: Choose Personalizing to display: Media Center, 
Messaging, Calculator, Email, VZ Navigator, Contacts, Recent Calls, 
Mobile IM, and Settings & Tools.
6. Highlight a setting and press  .
Replace Menu Items
Choose the menu items for the menu display.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools. 
2. Press  for 
Display Settings
.
3. Press  for Main Menu Settings ➔  for 
Replace Menu Items
. A list or grid of icons displays.

100
4. Select an icon and press  . A list of menu items 
displays.
5. Select a menu to associate with the selected icon and 
press . 
Position Menu Items
Note: 
This menu is not available with the default Display Theme 
Eclipse
.
Change the location of the menu items for the menu display.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Display Settings
.
3. Press   for Main Menu Settings, then  
Position Menu Items
. A list or grid of icons displays.
4. Select an icon that you want to move to another location, 
and press  . 
5. Press the 
Directional key to select another icon to 
swap with the previously selected icon.
6.  Press  . The two selected items with swap positions.
Reset Menu Settings
Revert to the default positions for the menu items to display.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Display Settings
.
3. Press   for Main Menu Settings  ➔  for 
Reset Menu Settings
. Choose from 
Menu Layout
, 
Menu 
Items
, 
Item Positions
, or 
All
.
4. Press . 
Dial Fonts
1. From the home screen, press   for 
MENU
➔  for  Settings & Tools.
2. Press  for 
Display Settings
.
3. Press   for Dial Fonts. 
4. Press the 
Directional key up or down to highlight 
Normal 
or 
Large 
and press  .
Menu Fonts
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.

Changing Your Settings       101
2. Press  for 
Display Settings
.
3. Press   for Menu Fonts. 
4. Press  for 
Font Style
, then press the 
Directional key left or right to highlight a font.
5.  Press  .
6. Press  for 
Size
, then press the 
Directional 
key up or down to highlight 
Normal 
or 
Large
.
7. Press .
Clock Format
This menu allows you to have time displayed in digital or analog 
format.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Display Settings
. 
3. Press  for Clock Format. 
4. Press  for Main Clock. The following options 
appear in the display:
•Analog
: Time appears in clock format. 
• Large Analog
: Time appears in clock format in larger size. 
• Digital 12
: Time appears in 12-hour digital format. Example: 
8:00pm.
• Large Digital 12
: Time appears in 12-hour digital format in larger 
size. 
• Digital 24
: Time appears in 24-hour digital format. Example: 
20:00.
• Large Digital 24
: Time appears in 24-hour digital format in larger 
size. 
•Off
: No time is displayed.
5. Press the 
Directional key left or right to view the 
formats, and press   to save the option.

102
To set the 
Front Clock
 display, use the following options:
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Display Settings
. 
3. Press  for Clock Format.
4. Press  for Front Clock. The following options 
appear in the display. 
• Digital12
: Time appears in 12-hour digital format. Example: 
8:00pm.
• Digital24
: Time appears in 24-hour digital format. Example: 1600.
•Analog
: Time appears in two-hand clock format.
•Laser Dots
: Time appears in 12-hour digital format using a laser-
dot font.
•Dual Clock
: Time appears for two different time zones. 
•Off
: No time is displayed.
5. Press the 
Directional key left or right to view and 
press   to save the option.
Phone Settings
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Phone Settings
. 
3. Select an option and press  .
Airplane Mode
With 
Airplane Mode
 on, all RF functions for your phone are 
disabled, and you cannot use your phone to place or receive 
calls.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Phone Settings. 
3. Press 
for
 Airplane Mode
. Select On or Off and 
press
.
Set Shortcut Keys
Set Shortcut Keys
 allows you to personalize menu settings for 
Set 
My Shortcuts
, 
Set Directional Keys
, and 
Set Side Key
. Choose 
menu settings for each of the shortcut options under 
Set My 
Shortcuts
. In addition, you can personalize 3 Directional keys (up, 
down and left) with 
Set Directional Keys
.

Changing Your Settings       103
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Phone Settings. 
3. Press  for Set Shortcuts.
– or – 
1. From the home screen, press the 
Directional key 
right to launch 
My Shortcuts
 and press left soft key   for 
Settings
.
•Set My Shortcuts
: 
Choose from 50 menu settings for each of the 
4 shortcut options.
• Set Directional Keys
: 
Choose from 50 menu settings for the up, 
left and down Directional keys.
•Set Side Key
: Choose from 50 menu settings for the side key.
To personalize 
Set My Shortcuts
:
1. Highlight 
Set My Shortcuts
 and press  . Highlight any 
of the shortcut options (Shortcut 1, 2, 3 or 4) to change and 
press .
2. Highlight any of the menu settings and press  . 
Note: 
Press right soft key   for Options to: 
for
 Reset Shortcut 1,2,3 
or 4
 or 
for
 Reset My Shortcuts,
 for resetting the shortcuts to 
default settings. For default settings see “Directional Key Shortcuts” 
on page 43.
To personalize 
Set Directional Keys
:
1. Highlight 
Set Directional Keys
 and press  . Highlight 
any of the 
Directional keys (Up, Left or Down) to 
change and press  .
2. Highlight any of the menu settings and press  . 
Note: 
Press right soft key   Options for: 
 Reset Up, Left or Down 
Key
 or 
 Reset Directional Keys,
 for resetting the keys to default 
settings. For default settings see “Directional Key Shortcuts” on 
page 43.
To personalize 
Set Side Key
:
1. Highlight 
Set Side Key
 and press  . 
2. Highlight one of the items and press  . 
Voice Command Settings
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Phone Settings. 

104
3. Press  for 
Voice Command Settings
. For more 
information, refer to “Voice Commands Settings”  on 
page 33.
External Key Lock
Change the duration of the key lock.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Phone Settings. 
3. Press  for External Key Lock.
4. Choose from Always Off, 7 Seconds, 15 Seconds, or 30 
Seconds, and press  .
Language
Change the display language from English to Spanish or vice 
versa.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Phone Settings. 
3. Press  for Language.
4. Select a language and press  .
Location
Note: 
This feature is only available on the Verizon Wireless network.
The Location Global Positioning Service (GPS) setting identifies 
your location to the network. You can fully enable this setting or 
set GPS to work only in the case that you dial 911 from your 
phone.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Phone Settings. 
3. Press  for Location. The following options appear 
in the display: 
•Location
On
: GPS location setting is on wherever the feature is 
available.
• E911
Only
: GPS location setting is on whenever you dial 911 only.
4. Highlight an option and press  .

Changing Your Settings       105
Current Country
The 
Current Country
 menu allows you to select your current 
location.
Note: 
If you travel to a different country, the network may not report the 
correct location. In that case, you will see a pop-up message that 
states “
PLEASE VERIFY YOUR CURRENT LOCATION
”. 
Press   to access the country selection list.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Phone Settings. 
3. Press  for Current Country.
4. If your current location is not highlighted, press the   
Directional key up or down to highlight the appropriate 
country and press  .
Security
The 
Security
 menu allows you to lock your phone, set 
restrictions, and other security options.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Phone Settings. 
3. Press   for Security.
4. Enter the lock code (factory settings are the last four digits 
of your telephone number) and press  . The following 
options appear in the display:
•Edit Codes
: Allows you to change the Lock Code for Phone Only or 
Calls & Services.
• Restrictions
: Allows you to restrict the Location Setting 
(Lock/Unlock Setting), Calls (Incoming or Outgoing Calls), 
Messages (Incoming or Outgoing Messages), Dial-Up Modem 
(Allow or Block).
• Phone Lock Setting
: Allows you to set the phone to Unlocked or 
lock the phone On Power Up. 
•Lock Phone Now
: Allows you to lock the handset.
•Restore Phone
: All settings are reset to factory default settings 
and all user data is erased including pictures, music, messages, 
contacts, and downloaded applications stored on the phone.

106
Edit Codes
The default lock code is the last four digits of your phone number. 
Use 
Edit Code
 to change the code to a lock code of your choice.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Phone Settings. 
3. Press   for Security. You are prompted to enter the 
lock code. The default lock code is the last four digits of 
your telephone number.
4. Enter the Lock Code and press . Several security 
menus appear in the display.
5. Press  
Edit Codes
. The following options display:
• Phone Only
: Allows you to edit the lock code for only the handset.
• Calls & Services
: Allows you to edit the lock code for all Calls & 
Services.
6. Highlight an option and press  . At the “
ENTER NEW 
CODE
” prompt, enter the new lock code and press  . 
At the prompt, confirm new lock code.
7. At the “RE-ENTER NEW CODE” prompt, re-enter lock code 
and press  .
“
PHONE ONLY CODE SET
” or “CALLS & SERVICES CODE SET” 
message appears in display confirming your lock code changed.
Note: 
Your phone does not allow you to view the lock code for obvious 
security reasons. If you change the lock code, be sure to write down or 
memorize the new code.
Restrictions
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Phone Settings. 
3. Press   for Security. You are prompted to enter the 
lock code. The default lock code is the last four digits of 
your telephone number.
4. Enter the 
Lock Code
 and press . Several security 
menus appear in the display.
5. Press  for Restrictions.
6. Enter the 
Lock Code
 then press . The default lock 
code is the last four digits of your telephone number. 
Choose from the following options:
•
Location Setting
•
Calls

Changing Your Settings       107
•
Messages
•
Dial-Up Modem
7. Highlight an option and press  .
 Phone Lock Setting
Phone Lock Setting
 restricts the use of your phone with the 
exception of emergency outgoing calls to 911. You must unlock 
the phone to place or receive a call.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Phone Settings. 
3. Press   for Security. You are prompted to enter the 
lock code. The default lock code is the last four digits of 
your telephone number.
4. Enter the Lock Code and press . Several security 
menus appear in the display.
5. Press  for 
Phone Lock Setting
. The following options 
display:
• Unlocked
: If locked, unlocks the device or phone, depending on 
your selection.
•On Power Up
: The Lock Code is required whenever you power up 
the phone.
6. Select an option and press  .
Lock Phone Now
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Phone Settings. 
3. Press   for Security. You are prompted to enter the 
lock code. The default lock code is the last four digits of 
your telephone number.
4. Enter the 
Lock Code
 and press . Several security 
menus appear in the display.
5. Press  for 
Lock Phone Now
. 
Your phone returns to the home screen. The Lock Code is 
required immediately to access any functions.
Restoring Your Phone Memory to Factory Condition
Restore Phone,
 returns all setup options to their factory default. 
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Phone Settings. 

108
3. Press   for Security. You are prompted to enter the 
lock code. The default lock code is the last four digits of 
your telephone number. 
4. Press  for Restore Phone. A prompt appears in the 
display asking if you wish to restore default settings and 
erase all user data including pictures, music, messages, 
contacts, and downloaded applications stored on the 
phone.
5. Highlight Yes and press   to restore default settings 
or select No to return to the Security list.
Note: 
After the phone power cycles back on, you must press *228   to 
re-program your phone number.
Call Emergency Numbers in Lock Mode
In Lock Mode, you can dial 911 to place an emergency call.
Note: 
If you dial 911, your phone dials the emergency number immediately 
(no prompt).
System Select
The 
System Select
 menu allows you to set your roaming options. 
For more information, refer to “Roaming Options”  on page 32.
NAM Selection
Your phone provides the option of selecting between two NAMs 
(Number Assignment Modules) or phone numbers. Select either 
NAM Select or Auto NAM Select.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Phone Settings
.
3. Press  for NAM Select. The options 
NAM Select
 and 
Auto NAM Select
 appear in the display. 
4. Make your selection and press  .
Quick Search
Quick Search
 is an easy way to locate contacts in your Address 
Book and Menu items.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Phone Settings
.
3. Press  for 
Quick Search
.
4. Press right soft key   for 
Info
 to display detail 
information about 
Quick Search
. Press   to return to 
Quick Search Menu. Select 
On
 or 
Off 
and press  .

Changing Your Settings       109
Searching for a Contact
Note: 
Quick Search must be turn on to perform the procedures listed below.
From the home screen, press the first three numeric 
keys that correspond to the letters of the contacts 
name. For example, to search for “
Sally
” you would 
enter:
5. Press the 
Directional key up to search for Contacts. 
If a match is found, the name(s) appear in the display.
6. Press the 
Send
 key   to call the contact.
Searching for a Menu Item
Note: 
Quick Search must be turn on to perform the procedures listed below.
From the home screen, press the first three numeric 
keys that correspond to the letters of the Menu item 
name. 
For example, to search for “
Inbox
” you would enter:
7. Press the 
Directional key down to search for Menu 
items. If a match is found, the menu item(s) appear in the 
display.
8. Press   to access the content of the menu item.
       S    A    L             I    N     B    

110
Call Settings
The 
Call Settings
 menu allows you to select the method for 
answering incoming calls, setting redial options, setting data 
options, voice privacy, and more.
Answer Options
The Answer Options menu allows you to select the method for 
answering incoming calls.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Call Settings. 
3. Press   for Answer Options. The following options 
appear in the display:
• Flip Open
: Calls are answered when the phone is opened.
•Any Key
: Calls are answered when any key is pressed.
• Auto w/ Handsfree
: Calls are answered automatically with a 5 
second delay.
4. Highlight the method you wish to use for answering calls, 
then press   for MARK. Press right soft key   for 
Mark All to select all options. Press left soft key   for 
Done.
Auto Retry
Auto Retry
 automatically redials voice/data calls after a preset 
period of time.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Call Settings. 
3. Press  for Auto Retry. The following options are:
• 10 Seconds
• 30 Seconds
• 60 Seconds
•Off
4. Select an option and press  .
TTY
Your phone is fully TTY compatible. Connect the TTY equipment 
to the headset jack. Before you can use your phone with a TTY 
device, you will need to enable TTY functions in the phone.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Call Settings. 

Changing Your Settings       111
3. Press  for TTY Mode. The TTY Mode screen 
displays.
4. A warning appears in the display stating “ENABLING TTY 
WILL DISABLE HEADSET AUDIO. CONTINUE?”
Highlight Yes and press   to proceed to TTY MODE 
screen. Highlight No and press   to return to 
Call 
Settings
 menu. Press the 
Directional key up or 
down to select one of the following:
• TTY Full
• TTY + Talk (VCO)
• TTY + Hear (HCO)
• TTY Off
5. Press   for your selection. TTY MODE SET screen 
displays.
One Touch Dial
You can use this option to enable or disable the speed dialing 
feature.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Call Settings. 
3. Press   for One Touch Dial. Select On or Off and 
press 
. 
For more information, refer to “Speed 
Dialing”  on page 60.
Voice Privacy
Note: 
This feature is only available on the Verizon Wireless network.
Voice Privacy when enabled turns on advanced voice 
encryption. Voice privacy can be set to On or Off.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Call Settings. 
3. Press  for Voice Privacy. Options 
On
 and 
Off
appear.
4. Select an option and press  . 
Data Settings
Use this menu to select a USB, Bluetooth port, or no connection 
and port speed
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Call Settings. 

112
3. Press  for Data Settings. 
4. Press  for 
Select Port
 to select USB or Bluetooth, or 
No Connection.
5. Press 
SET
.
6. Press  for 
Port Speed
 to select the speed of the 
connection.
7. Press 
. 
DTMF Tones
Use this menu to set DTMF settings to Normal, or Long.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Call Settings. 
3. Press  for DTMF Tones. The following options 
appear in the display: 
•Normal
: Select for a normal tone.
•Long
: Select for an extended tone.
4. Select an option and press  .
PTT Mode
This menu allows you to turn PTT mode functionality On or Off.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Call Settings. 
3. Press   for PTT Mode. 
4. Press the   Directional key up or down to select 
On
or 
Off
. 
5. Press .
Assisted Dialing
This menu allows you to select 
Assisted Dialing
 for a country 
where you are making a call.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for Call Settings. 
3. Press   for Assisted Dialing. Press right soft key 
 for
 Help
, to view the help menu.
4. With the Assisted Dialing field highlighted, press the 
 Directional key left or right to select 
On
 or 
Off
. 

Changing Your Settings       113
5. When selecting 
On
, press the   Directional key down 
to highlight the Reference Country field, and then press left 
soft key   for 
Set 
to choose from a list of countries that 
support assisted dialing. While on the screen with the list 
of Countries, press left soft key   for 
Details
 to edit the 
following options, if needed:
•
Country Code
•
IDD Prefix
•
NDD Prefix
•
Area Code
•
National Number Length
6. Press   to save any changes made.
Note: 
When 
Assisted Dialing
 is 
On
, the home screen will display “
Assisted On
” 
when dialing an international number.
Memory
The Memory menu allows you to manage your Save Options (for 
Pictures and Sounds) on your Phone Memory or Card Memory. 
You can also set the memory usage for pictures, music, sounds, 
and ringtones on your phone and microSD™ card.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Memory
. The following options are 
available:
•Save Options
: You can set your Pictures, Videos and Sounds to be 
saved to either phone memory or card memory.
• Phone Memory
: Allows you to see the memory usage for 
everything stored on your phone. The following options are 
available:
–
Phone Memory Usage
: Displays the current memory usage and 
allocation figures for the various applications and folders stored on the 
phone. These include: Available, Used, Total, My Pictures, My Videos, 
My Ringtones, My Music, My Sounds, Applications, and Multimedia 
Msg.
–
My Pictures
: Pictures you have saved from a Picture message, 
downloaded via the “Media Center” application, or taken using your 
phone.
–
My Videos
: Video Clips you have saved from a Video 
message, downloaded, or taken using your phone.
–
My Ringtones
: Ringtones you have downloaded via the “Media 
Center” application.
–
My Music: 
Music you have downloaded directly rom the V CAST Music 
catalog or music you have transferred from your PC using Sync Music.
–
My Sounds
: Sounds you have downloaded, recorded using your 
phone, or saved from a Picture message with Sound attached.
–
My Contacts
: The Contacts stored in phone memory.

114
–
Move All To Card
: Allows you to move pictures and other moveable 
files to the memory card. (Memory card must be inserted for this 
option.)
Note: 
Your phone does not come with a microSD™ memory card. A card 
must be purchased as an accessory. See your service provider for 
more information.
•Card Memory
: Allows you to see memory usage of everything 
stored on your microSD™ card. The following file options are 
available for the removable microSD™ memory card:
–
Card Memory Usage
: Displays the current memory usage and 
allocation figures for the various applications and folders stored on the 
card. These include: Available, Used, Total, My Pictures, My Videos, My 
Ringtones, My Music, My Sounds, and My Contacts.
–
My Pictures
: Pictures you have saved from a Picture message or 
taken using your phone.
–
My Videos
: Video clips you have saved from a Video message or taken 
using your phone.
–
My Ringtones
: Ringtones you have downloaded via the “Media 
Center” application.
–
My Music
: Music you have transferred from your PC using Sync 
Music.
–
My Sounds
: Sounds you have recorded using your phone or saved 
from a Picture message with Sound attached.
–
My Contacts
: Contacts stored on your microSD memory card.
–
Move All To Phone
: Allows you to move pictures and other moveable 
files from the memory card to the phone’s internal memory.
USB Mode
Your Convoy™ has the ability to automatically detect connection 
of a Samsung USB data cable from your computer to the phone. 
Refer to the illustration below for the Samsung data USB cable 
connection.
Warning!: 
 Before connecting the Convoy™ to your PC with a USB cable, 
ensure your Convoy™ is not locked.
While the USB data cable is connected to your phone, all calls and 
Bluetooth will be temporarily disabled if you select 
Media Sync 
Mode
. You must unplug the USB data cable from your phone to be 
able to make or receive calls, and to enable Bluetooth.

Changing Your Settings       115
You may select the function you would like to enable when the 
USB data cable is connected from your computer to your phone.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
USB Mode
. 
3. Press the 
Directional key to highlight any of the 
following options:
• Media Sync Mode
: 
When the USB data cable is connected, your 
device is ready to sync media like music, pictures, and videos from your 
PC to the microSD memory card inserted in your phone.
Note: Media Sync Mode
 will not appear as an option if you do not have a 
memory card inserted in your phone's microSD card slot.
•Modem Mode
:
 Allows the use of the Verizon Wireless Mobile Office 
kit to utilize your handset as a modem for your computer. This may 
require additional service activation available through Verizon 
Wireless.
•Ask On Plug
: 
Y
ou will be asked to select the USB mode each time 
the USB data cable is connected from your phone to the USB port of 
your computer.
Phone Info
The 
Phone Info
 menu allows you to view the software and 
hardware information, your assigned number, and an icon 
glossary for your phone.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Settings & Tools.
2. Press  for 
Phone Info
. My Number is highlighted. 
3. Press  for My Number to display the Mobile Device 
and Identification numbers.
4. Press  for SW/HW Version to view the version of 
software, PRL, ERI, Browser, Media Center, MSUI, 
Hardware, MEID, WDC, BREW, and Platform on your phone.
5. Press   for Icon Glossary to view the list of icons 
with a brief description.
6. Press  for Software Update to check the status of 
your phone’s software and to check for view new software 
updates that you can download for your phone.
7. Press   to return to the Phone Info menu.

116
Section 9:  Media Center
This section describes how to download and play music and 
tones. It also outlines how to take, record and store images, 
sounds and ringtones using your phone.
Note: 
All instructions on accessing or changing the features will begin from 
the 
Media Center 
menu.
Media Center 
The Media Center menu provides sub-menus to Music & Tones, 
Picture & Video, Games, Mobile Web, Browse & Download and 
Extras. You can also view memory info to see how much space 
you have used (and have left) for stored media. Use the following 
steps for each Media Center sub-menu.
Note: 
The menu navigation instructions for this section uses the default 
Eclipse
 display theme, 
Grid menu
 layout.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
2. Press right soft key  for Info.
3. Press  for App. Memory to display the memory 
available. Press the   key to return.
4. Press  for Phone Memory to view the memory 
Available
, 
Used
, and the 
Total
 amount being used. Press 
the   key to return.
5. Press  for View Log to see the file transfer activity. 
6. Press the   key to return.
7. Press  for Help to display a list of frequently asked 
questions. 
8. Highlight an item and press   to display help text. 
9. Press the   key to return.
Music & Tones 
This menu allows you to get new tunes and tones, record new 
sounds, and set tunes and tones as your ringtone. It also allows 
you to access your music files.
For more information, refer to “Music & Tones”  on page 126.

Media Center       117
VCAST Music | Rhapsody
®  
(Subscription, Wireless and PC Downloads) 
Use this option to download music directly from the V CAST Music with Rhapsody 
catalog.
Use this option to download new ringtones from the Internet. 
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
Music & Tones is highlighted. Press  .
2. Press  for VCAST Music | Rhapsody.
3. You are connected to the Media Center catalog.
4. To return to the home screen, press  .
For more information, refer to 
“V CAST Music with Rhapsody®  
(Subscription, Wireless and PC Downloads)”  on page 126.
Get New Ringtones
Use this option to download new ringtones from the Internet. 
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
Music & Tones is highlighted. Press  .
2. Press  for Get New Ringtones.
3. Press  for Get New Applications.
4. You are connected to the Media Center catalog and 
presented with available provider ringtone applications.
5. To return to the home screen, press  .
My Ringtones
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
Music & Tones is highlighted. Press  .
2. Press  for My Ringtones.
3. Press  for Get New Ringtones to access the Media 
Center catalog to download new ringtones. If you have 
downloaded ringtones, highlight your selection and press 
. You may also choose from the pre-loaded 
ringtones available from the list. Highlight a ringtone and 
press .
4. To return to the home screen, press  . 
My Sounds
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
Music & Tones is highlighted, press  .

118
2. Press  for My Sounds.
3. Record New is highlighted. Press   to launch the 
NEW VOICE MEMO screen. Press   to record. 
4. During the recording, press left soft key   for Pause to 
pause the recording, if necessary. 
5. When finished recording, press   for STOP. The 
recording is saved to My Sounds. You may also choose 
from a list of pre-loaded sounds.
Sync Music
For more information, refer to “Sync your music from your PC to 
your V CAST Music with Rhapsody wireless device”  on 
page 127.
Picture & Video
This menu allows you to get new Pictures and Videos via a 
wireless Internet connection (Mobile Web) or take new Pictures 
or Videos using your phone’s camera. You can also view the 
saved pictures.
V Cast Videos
V CAST, the next generation wireless technology that unveils a 
whole new multimedia experience at your fingertips, provides 
access to vibrant, full-color content from some of the biggest 
names in entertainment. V CAST is your link to video on demand, 
which allows you to view or download video clips that contain 
breaking news, sports highlights, weather and more.
For additional information regarding V CAST Videos and its use, 
see www.verizonwireless.com. 
Get New Pictures
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
2. Press  for Picture & Video.
3. Press  for Get New Pictures. 
4. Press  for Get New Applications. Follow the on-
screen prompts to download pictures and wallpaper from 
the Media Center server. Subscription charges may apply.
My Pictures
My Pictures allows you to review the pictures taken with the 
camera feature or downloaded and stored into your phone and/or 
microSDTM card.
Note: 
You cannot send the preloaded/copywritten pictures stored in the 
My 
Pictures
 folder.
1. From the home screen, press   for 
MENU
  ➔ 

Media Center       119
 for   Media Center.
2. Press  for Picture & Video.
3. Press  for My Pictures.
4. Press the 
Directional key in any direction to 
highlight a photo, and press   for VIEW to view the 
highlighted picture. Press right soft key   for Options to 
select from the following options (depending on whether 
you choose to highlight or highlight and view a photo):
•Send
: Launches the send submenu. Select one of the following 
options:
–
Picture Message
: Allows you to send the image in a Picture Message.
–
To Online Album
: Sends picture to VZW Online Album storage.
–
Via Bluetooth
: Allows you to send an image using a Bluetooth device.
•Set As
: Set the picture as the Main Wallpaper, Front Wallpaper or 
Picture ID.
• Take Picture
: Activates the camera.
•Print
: Allows you to print the selected picture
• Zoom
/
Rotate
: Allows you to zoom the selected picture to fit the 
screen, and rotate between portrait and landscape mode.
•Edit
: Allows you to edit the selected picture. Options are:
–
Effects
: Select: Normal, Grayscale, Antique, Green, Blue, Sketch Effect, 
Emboss, Soft-Glamorous, Soft-Elegant, Soft-Charismatic, Spring Sun, 
Dawn, Fright, Cinema-Normal, Cinema-Black & White or Cinema-Old.
–
Decorate
: Allows you to decorate your picture. Pressing left soft key 
 for 
Add
, you can choose from Fun Frames, Clip Art or 
Text for your picture.
–
Revision
: Allows you to revise your picture. Options are: Brightness, 
Saturation, Sharpness or Blur.
–
Merge
: Allows you to merge two pictures.
–
Copy & Paste
: Allows you to copy a specific part of a picture as a 
shape, and paste it onto a new picture with a white background. 
–
Resize
: Allows you to resize the selected picture. Options are: 
(1280x960), (1024x768), (800x600), (640x480) or (320x240).
–
Rotate/Flip
: Allows you to rotate the selected picture in incremental 
steps or flip the picture either horizontally or vertically.
•Dynamic
Effects
: allows you to save as Normal Size or Wallpaper 
Size.
•Rename
: Allows you to rename the selected picture.
•Move
: Allows you to move the picture to either the phone’s internal 
memory or to a microSD™ memory card.
•Lock/Unlock
: Allows you to lock the picture to prevent deletion.
• Full View
: Provides a full screen view of the selected picture.
• File Info
: Provides the name, file size, resolution, date and time to 
the selected picture.
5. Highlight your selection and press  .

120
My Videos
My Pictures allows you to review the videos taken with the 
camera feature or downloaded and stored into your phone and/or 
microSDTM card.
Note: 
You cannot send the preloaded/copywritten videos stored in the 
My 
Videos
 folder.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
2. Press  for Picture & Video.
3. Press  for My Videos.
4. Press the 
Directional key in any direction to 
highlight a video, and press   for PLAY to view the 
highlighted video. Press right soft key   for Options to 
select from the following options (depending on whether 
you choose to highlight or highlight and view a photo):
•Send
: Launches the send submenu. Select one of the following 
options:
–
Video Message
: Allows you to send the video in a Video Message.
–
To Online Album
: Sends picture to VZW Online Album storage.
• Record Video
: Launches the camcorder option.
•V CAST Videos
: Launches the V CAST Videos screen.
• Set as Wallpaper
: Sets the currently selected video as 
wallpaper.
• Manage My Videos: 
Allows you to manage the selected video. 
Options are:
–
Erase
: Allows you to erase the selected video or all the videos in your 
folder.
–
Move
: Allows you to move the selected video or all the videos in your 
folder to your memory card. (Options only displays when memory card 
is inserted into memory card slot.)
–
Lock/Unlock
: Allows you to lock a selected picture from 
accidental deletion. 
•Rename
: Allows you to rename the selected video.
• File Info
: Provides the name, file size, resolution, date and time to 
the selected video.
5. Highlight your selection and press  .
Take Pictures
1. From the home screen, press the 
Camera
 key   on 
the keypad. 
2. Press right soft key   for Options and press   
Settings
. Press the 
Directional key down to 
advance to each settings category. Highlight a category 
and press   to open.

Media Center       121
 The following categories are available under 
Settings
:
–
Color Effects: 
Allows you to select from the following color options: 
Normal, Black & White, Antique, Negative, Aqua, and 
Green.
–
White Balance
: Allows you to select the color temperature of the 
lighting conditions for your picture. The options are: Auto, Sunny, 
Cloudy, Tungsten, or Fluorescent.
–
Memory
: Allows you to select the location for saved pictures. Save to 
the phone’s internal memory or a microSD™ memory card.
–
Auto Name
: Allows you to select from: Auto Name Off or On.
–
Preview Mode
: Allows you to preview your photo in full screen or 
standard screen.
–
ISO
: Allows you to select the camera’s photographic speed. Options 
are: Auto, ISO 100, ISO 200, or ISO 400.
–
Metering
: Allows you to select the camera’s specific light metering 
area. Options are: Average, Center, Spot.
–
Icon Display
: Allows you to hide or view the camera icons in the 
display. Select Display All, Partial, Guideline, No Icons.
–
Sound Effect: 
Allows you to select Ready Sound (Off, Say Cheese!, 
Look here! and 1,2,3!) and/or Shutter Sound (Off, Shutter, OK and 
Melody).
–
Reset Settings
: Return camera options to default settings.
•
Night Shot
: 
Allows you to turn Night Shot Off or On. The Night Shot 
options allows you to take pictures in low light levels.
•Self Timer
: 
Off, 3 Seconds, 5 Seconds, 10 Seconds
• Quality
: 
Fine, Normal or Economy
.
•Resolution
:
 (1600x1200), (1280x960), (640x480), (320x240), and 
(160x120).
•Multishot
: Series Shot, Divided Shot, Panorama Shot
• Autoshot
:
 On, Off
• Camcorder
: Switches from Camera to Camcorder mode.
3. Press  for TAKE to take a picture. Choose the 
following options for your picture:
•
Press left soft key   for 
Save
 to save the picture to the My 
Pictures folder.
•
Press  for 
SEND 
to send the picture as a new picture 
message.
 For more information on sending a picture message, 
see 
“Creating and Sending Picture Messages”
 on page 67.
•
Press right soft key   for 
Erase
 to delete it.
4. To exit the camera, press  .
Manage My Pics
Manage My Pics
 allows you to organize your pictures. You can 
create a slide show with selected pictures, move your pictures 
from the phone’s internal memory to a microSD™ memory card 
or from the memory card to the phone’s internal memory. You 
can also erase selected pictures or lock them to prevent 
accidental deletion.

122
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
2. Press  for Picture & Video.
3. Press  for My Pictures.
4. Press right soft key   for Options and press   for 
Manage My Pics
: Select from the following options:
•Erase
: Allows you to erase selected picture files.
• Make Slide Show
: Allows you to create a slide show with selected 
pictures.
•Move
: Allows you to move selected pictures to the memory card 
(memory card needs to be inserted for this option), or to the 
phone’s internal memory.
•Lock
: Allows you to lock selected pictures to prevent accidental 
deletion.
•Unlock
: Allows you to unlock selected pictures.
5. Highlight your selection and press  .
Make a Slide Show
Create a slide show with Make Slide Show.
Note: 
 To create a slideshow, you must have a minimum 4 pictures and a 
maximum of 18.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
2. Press  for Picture & Video.
3. Press  for My Pictures. 
4. Press right soft key   for Options. Press   for 
Manage My Pics
.
5. Press  for 
Make Slide Show
.
6. Highlight the desired picture(s) and press   for 
MARK
, 
or press right soft key   for 
Mark All
 then press left soft 
key  for 
Done
.
7. Press  for 
SAVE
. Enter a name for the slide show at 
the “
SAVE SLIDE SHOW
” screen and press  . In the 
MY 
PICTURES
 screen, a icon will appear in the upper right 
corner of the thumbnail view of the slide show.
8. To view the slide show, highlight the slide show thumbnail 
and press 
for
 VIEW.
Record Video
This menu launches the camcorder.
1. From the home screen, press and hold the   Camera/
Camcorder key. The camcorder is now active.

Media Center       123
2. Press right soft key   for Options. The following 
categories are available:
• Settings
: allows you to customize your image settings:
–
Color Effects
: Normal, Black & White, Antique, Negative, Aqua, Green.
–
White Balance
: Auto, Sunny, Cloudy, Tungsten, Fluorescent.
–
Memory
: Allows you to select the location for saved pictures and 
videos. Save to phone or microSD™ card.
–
Auto Name
: Set to automatically save files to a dedicated location. 
Select Off or On
–
Icon Display
: Allows you to hide or view the camera icons in the 
display when taking a photo. Select Display All, Partial, No Icons.
–
Sound Effect
: Allows you to select Start Sound (Off, Beep, Look Here!, 
1,2,3!) and/or End Sound (Off, OK, Beep-beep-beep, Melody).
–
Reset Settings
: Return camera options to default settings.
• Recording Time
: Choose from 60 sec for Video Msg or 10 
minutes for Save.
•Self Timer
: Choose from Off, 3 Seconds, 5 Seconds, or 10 
Seconds.
•Quality
: Choose Fine, Normal, or Economy.
•Camera
: Switches from Camcorder to Camera mode.
3. Press  for 
REC
 to begin recording.
4. Press  for 
STOP
 to stop recording.
Online Album
Note: 
You must first setup your account on the Verizon Wireless website: 
www.verizonwireless.com before establishing a connection. 
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
2. Press  for Picture & Video.
3. Press  for Online Album. The VZW Online Album 
sign-on screen displays.
4. Enter your Mobile Number and Password. Highlight Sign 
In and press  . You are now connected to your online 
album.
Games
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
2. Press  for Games.
3. Press  for Get New Applications.
4. Press the 
Directional key up or down to make a 
selection and press  . 

124
5. Choose the charge 
Either Subscription
 or 
Unlimited
, then 
press  . Follow in screen prompts to apply.
Mobile Web
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
2. Press  for Mobile Web.
3. The browser is launched and a pop up screen with 
available applications is displayed. Press the 
Directional key to browse the categories.
4. Once the desired category is highlighted, press   to 
enter the category list.
When you use Mobile Web, some of the keys operate differently 
than during a normal phone call. It presents on-screen items in 
any of the following ways:
• 
Text or numeric input
• 
Links (embedded in content)
• 
Numbered options (some options may not be numbered)
• 
Simple text
You can utilize the options or links by using the soft keys.
Browse & Download 
Download applications that keep you in touch with the world, 
keep you organized, and help you find the coolest spots.
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
2. Press  for Browse & Download. 
3. Get New Applications is highlighted. Press  .
4. Highlight the application to download and press  . 
5. Follow on screen subscription prompts and press  . 
The download process begins. At the “Browse & Download 
App installed successfully. Would you like to run it?” 
prompt, press Yes to launch application, or No to return to 
category list.
Note: 
Links to download Mobile Email, RemoSync (Corporate Email), Visual 
Voice Mail and VZ Navigator are preloaded on your Convoy™. 
Highlight either of these and press   twice to begin the download 
process. Press   to confirm the subscription terms that you prefer, 
or press   to cancel.

Media Center       125
Extras
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
2. Press  for Extras. 
3. Get New Applications is highlighted. Press  . 
4. Highlight the desired application to download and 
press . 
5. Follow on screen subscription prompts and press  . 
The download process begins. At the “Extras App installed 
successfully. Would you like to run it?” prompt, press Yes 
to launch application, or No to return to category list.

126
Section 10:  Music
This section describes how to download and play music using 
your phone.
Inserting and Removing the microSD card 
For more information, refer to “Inserting and Removing Your 
Memory Card”  on page 13.
Memory Card Formatting
Formatting a microSD™ Card using your Convoy™ 
For more information, refer to “Formatting a microSD™ Card 
using your Convoy™”  on page 14.
Formatting a microSD™ Card using your PC
For more information, refer to “Formatting a microSD™ Card 
using your PC”  on page 14.
Music & Tones
V CAST Music with Rhapsody
®       
(Subscription, Wireless and PC Downloads) 
V CAST Music with Rhapsody
®
 is a digital music service that lets 
you listen to millions of songs from thousands of artists. Discover 
new and old favorites in an extensive music catalog. Download 
V CAST Music with Rhapsody
®
 to sync tracks, albums, and 
playlists to your new compatible phone, while managing your 
existing PC music library all in one place.
Purchase songs on your wireless device*
When you purchase music from your wireless device, you also 
get a second copy that can be downloaded to your PC from the 
V CAST with Rhapsody software.
Note: 
*Per-song charges apply. 
System Requirements: Windows Vista, or XP
V CAST Music with Rhapsody is compatible with Windows® XP 
and Windows Vista™ operating systems, with Windows Media 
Player 10 or higher. MAC OS and Linux are not supported.

Music       127
Download Music to your PC
1. Open V CAST Music with Rhapsody.   Don’t have V CAST 
Music with Rhapsody? Download it for free at 
www.verizonwireless.com/music.
2. Sign in. 
3. Once logged in you can either purchase songs/albums or 
add subscription music to your library. 
To purchase music: 
•
Browse the catalog and select the track or album you wish to 
purchase. 
•
Re-enter your password. 
•
Confirm the purchase and the download will begin shortly. 
To add subscription music:      
Note: 
V CAST Music with Rhapsody monthly subscription required.
•
Add music to your collection by simply dragging and dropping it to 
My Library or, if connected, your V CAST Music with Rhapsody 
subscription capable device (both found under Sources). This can 
also easily be done by clicking on the Add button next to each song. 
4. To play the song or album, you can find it by selecting the 
My Library tab.
Sync your music from your PC to your V CAST Music with 
Rhapsody wireless device
Sync your music from your PC to your 
V CAST Music with 
Rhapsody
®
 (Subscription, Wireless and PC Downloads)
 wireless 
phone.This option allows you to transfer music files from your 
PC. In order to use this option, you must install 
V CAST Music with 
Rhapsody
® on your PC.
1. Open V CAST Music with Rhapsody. Don’t have 
V CAST 
MUSIC with Rhapsody?
 Download it for free at: 
www.verizonwireless.com/music
2. Plug in the USB cable to your phone and connect it to a 
USB port on your PC.
3. From the main screen on your phone, the “
SYNC MUSIC V 
CAST MOBILE PHONE
” display appears. Your phone should 
display the message: “
Connected
”.
4. Drag and drop the song(s) you want to sync from My 
Library, to your V CAST mobile phone, listed under the 
Sources tab.
5. Once synchronization is complete, press   and 
disconnect the USB cable.

128
My Music
The Music Player can be used to play music files that you have 
transferred from your PC. You can play your music with the phone 
open or closed.
Playing Music with the Phone Closed
The external keys which you will use are labeled below.
1. With the phone closed, press the 
Play/Pause
 key ( ).
2. Press the 
Play/Pause
 key ( ) for
 My Music
. 
3. Press the 
Fast Forward
 key ( ) or 
Rewind
 key ( ) to 
highlight one of the following option and press the 
Play/Pause
 key ( ):
•
Play All
•
Shuffle
•
+Playlists
•
+Songs
4. During music playback, you can use the 
Fast Forward
 key 
() or 
Rewind
 key ( ) to skip between tracks. Press 
and hold the 
Fast Forward
 key ( ) or 
Rewind
 key ( ) 
to move forward or rewind the current song.
Note: 
You can press and hold the 
Play/Pause
 key to view a short menu of V 
CAST Music functions. use the 
Fast Forward
 and 
Rewind
 keys to 
navigate up/down in this menu.
Playing Music with the Phone Open
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
2. Music & Tones is highlighted. Press  .
3. Press  for My Music.
4. The My Music screen appears in the display. The following 
options appear in the display:
•Play
All
: This option will play all of your songs in list order.
• Shuffle
: This option will re-sort a playlist order.
• Songs
: This option organizes your songs by song title. To add a 
song to a playlist, press right soft key   for 
Options
 and select 
Add to playlist to place the song into one of your playlists.
Fast Forward 
Play/Pause 
Rewind Key 
Key
Key

Music       129
• Playlists
: Any playlists that you have created are displayed in this 
option. Press left soft key   for 
New
 to create a new playlist. 
With a playlist highlighted, press right soft key 
for 
Options
 to 
add, view, edit, rename, create or erase the playlist.
• Albums
: This option organizes your songs by album title. Even if 
you only have one song from an album, a folder for the album will 
display.
•Artists
: This option organizes your songs by artist.
•Genres
: This option organizes your songs by music type (genre). 
For example, Folk, Rock, Country, Classical, Soul, Unknown and so 
on. Each folder will contain all songs within that genre.
•Alerts
: This repository is where alert notifications are received 
when new music from a selected artist is available for download.
5. While in the My Music library, press left soft key   for 
Shop to go to the V CAST Music with Rhapsody catalog.   
Press   to go back to My Music library.
6. Select Songs and press   or press   Songs
7. Scroll down to a song and press right soft key   for 
Options, to select from the following options:
• Add to
playlist
: Add song to playlist.
• Listeners also liked
: Displays music other listeners reviewed and 
liked.
•Move song
: Moves the song from the microSD™ card to the 
phone and from the phone to the microSD™ card.
• Lock song
: Locks the selected file to prevent accidental deletion.
• Erase song
: Erases the selected file.
• Erase all songs
: Erases all songs.
• Song Info
: Displays Title, Artist, Album, Genre, Copyright, Length, 
Size, Bit Rate, Format and License
• Scan memory card for new music
: Updates your music library 
with music on your memory card.
• Rebuild Music Database
: refreshes library database.
8. Press the up/down   Directional keys to highlight the 
song you want to listen to and press   for PLAY to 
play the song. 
9. During song playback, press right soft key   for 
Options to switch to one of the following functions:
Note: 
The song playing will automatically stop playing when this is done. To 
resume playing of the song, press .
•Play All
: Selects all songs for playback.
• Shuffle
: Re-sorts the current playlist order.
•My Music
: Displays stored songs.
•Shop
: Allows you to shop for music.
• Listeners also liked
: Displays music other listeners reviewed and 
liked.

130
•Help
: Displays the help menu.
10. During song playback, press the   Directional key 
right to advance to the next song track in the current 
playlist, or press the   Directional key left to skip to 
the previous song track.
Creating a Playlist
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
Music & Tones is highlighted. Press  .
2. Press  for My Music.
3. Press  for Playlists.
4. The 
CREATE PLAYLIST
 prompts appears. Enter the name of 
the playlist and press  . 
5. Highlight the song(s) to add to the new playlist and press 
for
 Mark 
or left soft key   for 
Mark All. 
Press 
right soft key   for Done.
6. To return to the home screen, press  .
Editing a Playlist
1. From the home screen, press   for 
MENU
  ➔ 
 for   Media Center.
Music & Tones is highlighted. Press  .
2. Press  for My Music.
3. Press  for Playlists.
4. Highlight the playlist you would like to edit and press right 
soft key   for Options. Highlight   for Edit 
playlist and press  .
5. To remove a song from the playlist, highlight the song and 
press left soft key   for Remove
. 
6. To change the order of the songs in your playlist, highlight 
a song and press 
for
 Move
. Then press the   
Directional key up or down to move the song up or down in 
the playlist order. When you are finished, press   for
Save.
7. To return to the home screen, press  .

Tools       131
Section 11: Tools
The topics covered in this section allow you to schedule 
appointments, view the calendar, set an alarm, view time zones, 
take notes, and perform simple math calculations.
Note: 
All instructions on accessing or changing the features will begin from 
the 
SETTINGS & TOOLS
 menu.
Voice Commands
For more information, refer to “Voice Commands”  on page 33.
Calculator
You can perform calculations, including addition, subtraction, 
multiplication and division using your phone.
Normal
Note: 
The menu navigation instructions for this section uses the default 
Eclipse
 display theme, 
Grid menu
 layout.
1. From the home screen press   for 
MENU
  ➔ 
 for   Settings & Tools. 
2. Press  for 
Tools
 ➔  for Calculator ➔  
for Normal. The Calculator opens. 
3. Enter the first number in your equation using the keypad. 
(Numbers can be up to eight digits long.)
4. Press right soft key   for Operator to display a pop-up 
menu which allows you to enter a Parenthesis or Power if 
desired. Press   to clear the last number entered or 
press left soft key   for Clear to clear all data entered.
5. Press   to change the sign for a number to a 
negative.
6. Press   to add a decimal point.
7. Use the 
Directional key to set the type of 
calculation you wish to perform. Your choices are as 
follows:
• Up key
: [+] Addition
• Down key
: [-] Subtraction
• Right key
: [x] Multiplication
•Left key
: [÷] Division
8. Use the keypad to enter the second number into your 
equation.

132
9. Press  (
=
) to perform the calculation and view the 
result.
Tip
Calculates the tip and determines how much each person should 
pay.
1. From the home screen press   for 
MENU
  ➔ 
 for   Settings & Tools. 
2. Press  for 
Tools
 ➔  for Calculator ➔  
for Tip. The Tip Calculator opens. 
3. Populate the following fields:
• Bill
: enter the amount of the bill.
•Tip
: enter the tip percentage.
•# Paying
: enter the amount of people paying.
Note: Press   to enter a decimal point.
4. In the area below, the calculator will automatically display 
the Tip, total bill including the tip, and the share of the bill 
for each person.
Converter
The 
Converter
 menu provides the following conversion 
categories:
•
Temperature
•
Length
•
Weight
•
Area
•
Volume
•
Currency
1. From the home screen press   for 
MENU
  ➔ 
 for   Settings & Tools. 
2. Press  for 
Tools
 ➔  for Calculator ➔  
for Converter. 
3. Scroll to the conversion feature you wish to use and 
press . 
4. Press the 
Directional key left or right to select the 
From units of money or measure for the quantity you want 
converted.
5. Enter the quantity you want converted in the text box. 

Tools       133
Note: 
Press   to enter a decimal point. Press   to change the 
sign for a number to a negative.
Press the 
Directional key left or right to select the To units 
of money or measure for the quantity you want converted.
Calendar
Schedule up to eight events for any day by indicating each 
event’s start and end time. Set alarms for events so that you can 
be alerted before an event takes place. Events scheduled for 
future dates automatically appear on your Today events schedule 
for the present day. 
Add a new event
1. From the home screen press   for 
MENU
  ➔ 
 for   Settings & Tools. 
2. Press  for 
Tools, 
 for Calendar. The calendar 
appears in the display with the current date highlighted.
3. To view available options, press right soft key   for 
Options
. A pop-up menu appears in the display that 
contains the menu items.
• Weekly
: View the current week.
•Go To Date
: Go to any date that you specify.
•Go to Today
: View today’s events.
•Erase Old
: Select a past event to delete.
•Erase All
: Delete all events in your calendar
4. Press   to exit the menu.
5. Press left soft key   for Add to add a new event.
6. The Appointment name field is highlighted. Enter the 
name and press the 
Directional key down to move 
to the following fields:
• Start Date
: Enter the start date for the event.
•Start Time
: Enter the start time for the event.
–
am/pm: Select from am or pm for the start time.
• End Date
: Enter the end date for the event.
• End Time
: Enter the end time for the event.
–
am/pm: Select from am or pm for the end time.
• Recurrence
: Select the frequency of the event.
•Alert
: Sets the alarm for the event. Select from Tone, Vibrate, or 
Light Only. If Tone is selected, the VZW Default Tone will be the 
default alert tone. You can choose another tone by highlighting the 
VZW Default Tone field and pressing the 
Directional key right 
of left. Choose an optional tone from the list.

134
• Reminder
: Set a reminder before the event. Select: Off, Once, 
Every 2 Minutes, Every 15 Minutes.
• Alert Time
: Set the Alert Time to sound before the event takes 
place. Select: On Time, 5 Min. Before, 10 Min Before, 15 Min. 
Before, 30 Min. Before, 1 Hour Before, 3 Hours Before, 5 Hours 
Before or 1 Day Before.
7. Fill in and select event details by pressing the 
Directional key in any direction and using the 
alphanumeric keypad.
8. Press  . The event is saved.
View an event
1. From the home screen press   for 
MENU
  ➔ 
 for   Settings & Tools. 
2. Press  for 
Tools
 ➔  for Calendar. 
3. A calendar appears in the display with the current date 
highlighted.
4. Press the 
Directional key in any direction to 
highlight the date containing the event that you wish to 
view or press right soft key   for Options.
In the pop-up menu that appears in the display, press 
the
Directional key up or down to highlight Go To 
Date, then press  .Enter the desired date in the box, 
then press  . The month that you entered appears in 
the display with the event date highlighted.
5. Press  VIEW to view event details for the date. 
6. To edit the event, press   for 
VIEW
, press left soft key 
 for Edit. Make changes, then press   for SAVE.
7. Press right soft key   for Options. A pop-up menu 
appears in the display.
8. To erase the current event, press   for Erase. A pop-
up menu appears with Yes highlighted. press   to 
erase, or highlight No to cancel.
9. To see the selected date in a month view, press   for 
Monthly.
10. To see the selected date in a week view, press      
for Weekly.

Tools       135
Alarm Clock
Your phone has an alarm clock that can be set to go off once, or 
recur daily at a specific time. Once set, the alarm clock is easy to 
change or turn off.
Set An Alarm
1. From the home screen press   for 
MENU
  ➔ 
 for   Settings & Tools. 
2. Press  for 
Tools
 ➔  for Alarm Clock. The 
Alarm Clock menu displays with Alarm 1 highlighted.
3. The following options appear in the display:
•
Alarm 1
•
Alarm 2
•
Alarm 3
4. Press the   Directional key up or down to highlight 
the alarm that you wish to enable, then press  . The 
Set Alarm (1, 2, or 3 depending on your selection) screen 
appears in the display.
5. The 
Alarm
 field is highlighted. Press the 
Directional 
key left or right to select On or Off. 
6. Highlight the Time field, then enter the time that you wish 
for the alarm to sound.
7. Press the 
Directional key down once to highlight 
the 
am/pm
 field. Press the 
Directional key left or 
right to select am or pm.
8. Press the 
Directional key down once to highlight 
the Frequency field. Press the 
Directional key left 
or right to set the frequency (occurrence) of the alarm. 
Below lists and defines the options for this field.
•Once
: The alarm sounds only once, at the time specified.
•Daily
: The alarm sounds every day at the time specified.
•Mon-Fri
: The alarm sounds Monday through Friday at the time 
specified.
• Weekends
: The alarm sounds Saturday through Sunday at the 
time specified.
9. Press the 
Directional key down once to highlight 
the first Ringer field. Press the 
Directional key left 
or right to set the ringer to Tone, Vibrate, or Light Only.

136
10. If you selected Tone, press the 
Directional key 
down again to highlight the second field. Press the 
Directional key left or right to set the alert tone to 
VZW 
Default Tone
, or select a tone from 
Alert Tone
.
11. When all fields have correct information entered, press 
 for SAVE to save your settings.
Disable an alarm before it sounds
1. From the home screen press   for 
MENU
  ➔ 
 for   Settings & Tools. 
2. Press  for 
Tools
 ➔  for Alarm Clock. The 
Alarm Clock menu displays with the Alarm 1 highlighted.
3. Highlight the alarm you wish to disable, then press right 
soft key   for Options. A pop-up menu appears in the 
display.
4. Press   for Turn Off to turn the highlighted alarm off. 
Press  for Reset to reset the highlighted alarm or 
press  for Reset All to reset all of the alarms.
Snooze
Note: 
When an alarm sounds, a menu screen displays that allows you to 
either turn the alarm off or to have the alarm ring again after 5 
minutes.
Stop Watch
This feature allows you to use a stopwatch. Press the   for 
START
 to start the stopwatch. Press   for STOP to stop 
stopwatch. Press right soft key   Reset to erase recorded 
stopwatch time.
1. From the home screen press   for 
MENU
  ➔ 
 for   Settings & Tools. 
2. Press  for 
Tools
 ➔  for Stop Watch. 
Stop Watch display appears. 
3. Press the   for 
START
 to start the stopwatch. 
4. Press left soft key 
for
 Record 
to record split times.
5. Press  STOP to stop stopwatch. 
6. Press right soft key   for Reset to erase recorded 
stopwatch time. To return to the home screen, 
press . 

Tools       137
World Clock
World Clock allows you to view the time of day or night in any 
part of the world.
1. From the home screen press   for 
MENU
  ➔ 
 for   Settings & Tools. 
2. Press  for 
Tools
 ➔  for World Clock.
3. Use left soft key   for Cities to display the 45 supported 
cities. Select a city and press   to view your entry.
4. Press right soft key   for Options to view these options:
• Set As Local Time
: Sets the reference time zone according to the 
city chosen in the Cities field.
• Turn DST On/Off
: Sets the Daylight Savings time option.
5. You can scroll through other cities by pressing the 
Directional keys left or right. To return to the home screen, 
press . 
Notepad
Create, store and edit notes in Notepad.
1. From the home screen press   for 
MENU
  ➔ 
 for   Settings & Tools. 
2. Press  for 
Tools
 ➔  for Notepad.
3. If you have any stored notes, they appear as a list in the 
display. If this is your first time in Notepad, No Notes 
displays. To add a new note, press left soft key   for 
Add, then enter the note using the keypad.
4. While entering a note, press left soft key   for Abc, to 
display a pop-up menu with the following Entry Modes:
 T9 
Word, Palabra, Abc, ABC, 123, and Symbols.
Tip: 
For more information on entering text, see “Entering Text” on page 63.
5. Select a Text Mode and press   or press   to 
exit the pop-up menu. When you are finished entering 
details for the note, press  . The note is saved.
Review, Edit, and Erase Notes
1. From the home screen press   for 
MENU
  ➔ 
 for   Settings & Tools. 

138
2. Press  for 
Tools
 ➔  for Notepad. The 
Notepad menu opens. If you have any stored notes, they 
appear as a list in the display. 
3. Press the 
Directional key up or down to highlight a 
note. With a note highlighted, press right soft key   for 
Options. A pop-up menu with the options listed in the 
following table appears in the display:
•Edit
: Edit the note currently highlighted or appearing in the display.
•Erase
: Erase the note currently highlighted or appearing in the 
display.
•Erase Notes
: Allows you to erase selected notes. Press 
 for
Mark
 to mark a specific note to be erased or press right soft key 
to 
Mark All
. Press left soft key   for 
Done
 to erase the 
notes.
•Lock/Unlock
: Locks or unlocks the entry to prevent accidental 
deletion.
4. Highlight an option or press   to exit the menu. 
5. Press   to perform the highlighted option’s function.
USB Mass Storage
1. Insert your storage card (purchased separately) into the 
microSD slot.
2. Plug in the USB cable (purchased separately) to your phone 
and connect it to a USB port on your PC.
1. Open your device and press   for 
MENU
  ➔ 
 for   Settings & Tools. 
2. Press  for 
Tools
 ➔  for 
USB Mass Storage
.
3. On your PC, you should see a popup window for 
Removable 
Disk
. Select the desired action (such as 
Manage Music 
using Rhapsody
 or 
Open folder to view/copy files
) and click 
OK
.
4. After copying selected files from your PC to the microSD 
card inserted in your phone, press   for 
DISCONNECT
on the phone to restore phone service, and press   
again to confirm.

Push-to-Talk (PTT)       139
Section 12: Push-to-Talk (PTT)
If you depend on instant communication, choose Verizon Wireless 
Push-to-Talk (PTT). Whether at home, in the office or across the 
country, you can quickly connect with one or multiple users at 
the same time with just a push of a button. Plus, you can make 
regular voice calls on America’s Most Reliable Wireless Network. 
Before Making Your First Push-to-Talk Call
You must contact Verizon Wireless to activate Push-to-Talk 
service on your account. Once Push-to-Talk service has been 
activated, please follow these steps to enable Push-to-Talk on 
your phone.
1. Press  for 
Menu  
➔  for 
Settings &Tools
.
2. Press    for 
Call Settings 
➔  for 
PTT Mode
. 
This validates your Push-to-Talk service with the network 
and then may restart the phone.
3. Use the 
Directional key to select 
On
 or 
Off
, and then 
press 
Menu
   to set PTT Mode.
Making and Answering Push-to-Talk Calls
Making PTT Calls (Phone Open)
You can make a PTT call by entering a PTT number manually or 
by selecting an entry containing a PTT number in your Contacts 
or History. 
Making a Push-to-Talk Call by Entering a Number
1. Use your keypad to enter a PTT number.The PTT number 
may be the 10-digit wireless phone number of the person 
you are calling.
2. Press and release the PTT button on the left side of your 
phone.
Pressing and releasing the PTT button “pings” the 
recipient. The recipient’s phone emits an incoming tone 
and displays your name or number. If available, he or she 
can choose to respond and begin the conversation.

140
Alternatively, you can hold the button and speak after you 
first press and hear the tone. In this case, your voice will 
be broadcast instantly over the recipient’s speaker. Pinging 
the recipient’s phone by pressing and releasing may avoid 
unintentional interruptions.
3. After the call has been accepted:
•
Wait for “Connected to” to appear onscreen.
•
Press and hold the PTT button.
•
Wait for a tone to sound and “Talking to” to appear onscreen before 
you begin talking.
4. Release the PTT button to listen.
5. Press to end the call.
Making a Push-to-Talk Call 
Method 1: PTT Contact List
1. Press the PTT button on the left side of the phone. 
2. Use the 
Directional key to highlight the entry’s 
number and press PTT button.
Method 2: Contact List 
1. Press right soft key   for 
Contacts
.
2. Use the 
Directional key to highlight the entry’s 
number and press PTT button on the left side of the phone.
Method 3: PTT Groups
1. Press  for 
MENU
➔ 
for 
Contacts
.
2. Press  for 
PTT Groups
. 
3. Select the group and press the PTT button to begin the 
conversation.
Making a Push-to-Talk Call From History
1. Press .
2. Select an entry and press and release the PTT button.
3. Continue the PTT call as described previously.
The following icons appear to the left of each entry and indicate 
the call type:

Push-to-Talk (PTT)       141
Answering Push-to-Talk Calls
When you receive a PTT call, you hear an incoming tone or the 
phone vibrates, depending on your settings. The PTT number and 
the caller's name (if available) will appear on your screen.
You may also hear the caller’s voice through the speakerphone. 
Speakerphone is turned on by default for PTT calls. You can turn 
the speakerphone off and listen to PTT calls through the earpiece 
as you would a regular call, or you can listen through a headset.
1. Press the speakerphone button to either enable or disable 
the PTT speakerphone feature.
If the PTT speakerphone is enabled, you will hear the 
caller’s voice through the speakerphone on the front of the 
phone.
If the PTT speakerphone is disabled, you will only hear the 
caller’s voice through the earpiece.
2. Accept the incoming call. If available, the caller’s name 
and PTT number also appear on the display.
3. When the caller has finished speaking, a tone sounds and 
“Connected to” appears on the display.
4. Press and hold the PTT button and wait for a tone to sound 
and a message (“Talking to”) to appear onscreen. Continue 
the PTT call as described previously.
5. When you are ready to end the call, press  .
Dialed: Indicates any outgoing calls made 
from your phone
Received: Indicates any received calls that 
were answered.
Missed Voice: Indicates any missed phone 
calls. These are routed to your voicemail.
    Outgoing: Indicates all PTT calls made.
   Incoming: Indicates any incoming PTT calls 
received.
Missed PTT: Indicates any missed PTT calls.

142
Making PTT Calls (Phone Closed)
1. Press the speakerphone button until “PTT Speaker mode 
on” is displayed on the Sub LCD screen.
2. Press and release the PTT button to display the PTT 
Contact on the Sub LCD.
3. Use the volume key to scroll through the list and highlight 
an entry.
4. Press and hold the PTT button to begin talking.
Using Call Alerts
Call Alerts let you notify someone that you want to communicate 
with them using PTT. When a user receives a Call Alert, pressing 
the PTT button places a PTT call directly to the sender. The 
receiving party will hear a tone indicating that you wish to speak 
with them using Push-to-Talk. The receiving party has the option 
to answer or ignore the call alert.
To send a Call Alert:
1. Enter a PTT number or select a number from History or 
Contacts.
2. Press left soft key   for 
Alert
.
3. Press and release the PTT button. (The recipient’s phone 
will emit an incoming tone and display an alert.)
Using Group Calls
You can start or participate in a group call with up to 50 total 
participants. You can create a group call in several different 
ways:
• 
 By setting up a Group contact on your phone.
• 
 By selecting or entering multiple numbers for a one-time call.
 Once you have created Groups, you can communicate with 
everyone in a group simultaneously.
Making Group Calls
Group calls can be made by selecting saved groups from your 
Contacts, selecting from group calls saved in History, or by 
creating groups on-the-fly.
Making a Group Call From PTT Contact List
1. Press  for 
Menu
➔  for 
Contacts 
➔  
for 
PTT Contact List
.
2. Select a Group and press the PTT button (on the left side of 
your phone) to begin the PTT call.
3. Continue the Group PTT call in the same manner as a one-
to-one PTT call.

Push-to-Talk (PTT)       143
4. When you are finished, press to end the call.(By default, 
when you end a Group call that you initiated, all other 
participants are dropped from the call.
Making a Group Call From History
1. Press  for 
Menu 
➔  for 
Recent Calls
.
2. Select a Group call entry and press the PTT button.
3. Continue the Group call as described previously.
Making a Group Call On-the-Fly
1. Press  for 
Menu
➔  for 
Contacts 
➔  
for 
PTT Contact List
.
2. Press right soft key   for 
Options
 ➔  for 
Temp 
PTT Group 
to add Contacts entries with PTT-capable 
numbers to the group.
 When adding a contact for the Group call, make sure you highlight 
the entry’s PTT-capable number (PTT Only or Mobile + PTT).
3. When you have finished selecting entries, press the PTT 
button. Continue the Group call as described previously.
Group Call Information
During a Group call, the following information may appear on 
your screen:
• 
The name of the Group.
• 
The name or PTT number of the person speaking.
• 
The number of Group members who are connected on the call out of 
the number invited (for example, 4 out of 6).
Saving a PTT Number
1. Press  for 
Menu
➔  for 
Contacts 
➔  
for 
New PTT Contact
.
2. Use your keypad to enter a Name, PTT Number, and PTT 
Group for the Contact. The PTT number may be the 10-
digit wireless phone number of the contact.
Note: 
The PTT number is saved on the network; the Mobile number is saved 
on your phone. 
3. Press  for 
Save
 to save the entry.
Creating a Group
You can create a Group by entering the name of the Group. Then 
you can add the individuals you wish to contact to the Group.
To create a Group member list:
1. Press  for 
Menu
➔  for 
Contacts 
➔
for 
PTT Groups 
➔  for
 New
.
2. Enter a name for the new Group and press  .

144
3. Scroll through the available entries and press after each 
entry you want to add to the Group. (A check mark will 
appear in the box next to the selected entry.)
4. When you’ve marked all the entries you want to add, press 
left soft key   for 
Continue
.
5. Press  for 
Save
 to save the Group entry to the Contacts 
list. 
Adding Group Members to the Group 
You can add a group member to an existing Group. Each group 
can include up to 50 total participants. You can enter a group 
member directly or select the member from your Contacts or 
History.
1. Press  for 
Menu
➔  for 
Contacts 
➔  
for 
PTT Groups
.
2. Scroll to the Group you want to add members to and press 
.
3. Press right soft key   for
 Options 
➔ 
Add
, and press 
.
4. Highlight the member you want to add and press 
Mark
after each selection. (A check mark will appear in the box 
next to the selected member.)
5. Press left soft key   for 
Done
 to save the new members.
Erasing Group Entries
To remove a member from a Group:
1. Display the Contacts list and scroll to the group you want 
to edit.
2. Press  for 
View
 to view the members of the group.
3. Highlight the member you want to delete and press   
for 
Remove
.
4. Press  for MARK and then   for Done.
To delete a Group entry:
1. Display the Contacts list and scroll to the Group you want 
to delete.
2. Press  for 
Options 
➔ 
Erase
. A confirmation message 
appears in the display; Yes  is highlighted.
3. If you are certain you would like to delete the Group,   
press .

Mobile Web       145
Section 13: Mobile Web
This section outlines the mobile web options available.
Mobile Web 
Mobile Web allows you to surf the web from your wireless phone.
If you receive a call while using Mobile Web, the web session is 
suspended during the call. Once the call ends, your Mobile Web 
session resumes where you left off.
Note: 
This feature is currently unavailable outside of the United States. Only 
available within the Verizon Wireless Enhanced Services Area.
Any time the service indicator icon is visible, you are connected to the 
Internet and billed accordingly. Rates and prices vary according to your 
service contract. For further information on billing contact Verizon 
Wireless.
Launching Mobile Web 
Note: 
This feature is currently unavailable outside of the United States. Only 
available within the Verizon Wireless Enhanced Services Area.
1. From the home screen, press the 
Directional key 
up. Mobile Web and a list of categories (representing one 
or more web sites) appears in the display. 
2. Press the 
Directional key in any direction to browse 
the categories.
3. Once the desired category is highlighted, press   to 
enter the category list.
Exit Mobile Web 
To exit the Mobile Web, press  .
Navigate the Web 
Note: 
This feature is currently unavailable outside of the United States. Only 
available within the Verizon Wireless Enhanced Services Area.
When you use Mobile Web, some of the keys operate differently 
than during a normal phone call.
Mobile Web presents on-screen items in any of the following 
ways:
–
Text or numeric input
–
Links (embedded in content)
–
Numbered options (some options may not be numbered)
–
Simple text
You can act on the options or links by using the soft keys.

146
Mobile Web Soft Keys 
Note: 
This feature is currently unavailable outside of the United States. Only 
available within the Verizon Wireless Enhanced Services Area.
At the bottom of the Mobile Web display contains the browser 
commands. The left   and right   soft keys on the keypad 
are used to perform the commands in the display. These are 
called “soft keys” because their function changes depending 
where you are in the application.
How Mobile Web keys work
The following table lists Mobile Web keys and functions.
Directional Key: Press the Directional key in any 
direction to browse lists and highlight options.
CLR Key: A browser back-up key. Press once to back 
up one page. Press and hold to go back to Mobile Web 
home page.
Press to clear the last number, letter, or symbol 
entered. Press and hold to completely clear the display.
Numbers 1 - 0: Use the number keys to select items 
in a menu if they are numbered.
END Key: Press to exit Mobile Web and return the 
phone to home screen.
Left Soft Key: Press the left soft key to go to the 
highlighted web link and/or perform the function above 
it in the display.
Right Soft Key: The right soft key is the Menu key. 
Press this key to display a pop-up menu with several 
options.
SEND Key
: Press to dial a highlighted number.

Mobile Web       147
Links 
Note: 
This feature is currently unavailable outside of the United States. Only 
available within the Verizon Wireless Enhanced Services Area.
Links can serve several purposes, such as jumping to a different 
page, to a different site, or initiating a phone call. Links are 
underlined (__). Normally, the left soft key   or   is used 
to select a highlighted link.
Place a Call While Using Mobile Web 
Note: 
This feature is currently unavailable outside of the United States. Only 
available within the Verizon Wireless Enhanced Services Area.
You can place a call while using Mobile Web if the website 
supports this feature. Press the appropriate soft key to call the 
number. In most cases you can also press   to call the 
number. The Internet connection terminates when you initiate the 
call. After you end the call, the Resume Browser screen displays.

148
Section 14: Health and Safety Information
This section outlines the safety precautions associated with using 
your phone. These safety precautions should be followed to 
safely use your phone.
Health and Safety Information
Exposure to Radio Frequency (RF) Signals
Certification Information (SAR)
Your wireless phone is a radio transmitter and receiver. It is 
designed and manufactured not to exceed the exposure limits for 
radio frequency (RF) energy set by the Federal Communications 
Commission (FCC) of the U.S. government. 
These FCC exposure limits are derived from the 
recommendations of two expert organizations, the National 
Counsel on Radiation Protection and Measurement (NCRP) and 
the Institute of Electrical and Electronics Engineers (IEEE). 
In both cases, the recommendations were developed by scientific 
and engineering experts drawn from industry, government, and 
academia after extensive reviews of the scientific literature 
related to the biological effects of RF energy.
The exposure limit set by the FCC for wireless mobile phones 
employs a unit of measurement known as the Specific 
Absorption Rate (SAR). The SAR is a measure of the rate of 
absorption of RF energy by the human body expressed in units of 
watts per kilogram (W/kg). The FCC requires wireless phones to 
comply with a safety limit of 1.6 watts per kilogram (1.6 W/kg). 
The FCC exposure limit incorporates a substantial margin of 
safety to give additional protection to the public and to account 
for any variations in measurements. 
SAR tests are conducted using standard operating positions 
accepted by the FCC with the phone transmitting at its highest 
certified power level in all tested frequency bands. Although the 
SAR is determined at the highest certified power level, the actual 
SAR level of the phone while operating can be well below the 
maximum value. This is because the phone is designed to 
operate at multiple power levels so as to use only the power 
required to reach the network. In general, the closer you are to a 
wireless base station antenna, the lower the power output.
Before a new model phone is available for sale to the public, it 
must be tested and certified to the FCC that it does not exceed 
the exposure limit established by the FCC. Tests for each model 
phone are performed in positions and locations (e.g. at the ear 
and worn on the body) as required by the FCC. 

Health and Safety Information       149
For body worn operation, this phone has been tested and meets 
FCC RF exposure guidelines when used with an accessory that 
contains no metal and that positions the handset a minimum of 
1.5 cm from the body. 
Use of other accessories may not ensure compliance with FCC RF 
exposure guidelines.
The FCC has granted an Equipment Authorization for this mobile 
phone with all reported SAR levels evaluated as in compliance 
with the FCC RF exposure guidelines. The maximum SAR values 
for this model phone as reported to the FCC are:
• 
Head: 0.912 W/Kg.
• 
Body-worn: 0.978 W/Kg.
SAR information on this and other model phones can be viewed 
online at 
http://www.fcc.gov/oet/ea
. To find information that 
pertains to a particular model phone, this site uses the phone 
FCC ID number which is usually printed somewhere on the case 
of the phone. 
Sometimes it may be necessary to remove the battery pack to 
find the number. Once you have the FCC ID number for a 
particular phone, follow the instructions on the website and it 
should provide values for typical or maximum SAR for a particular 
phone. Additional product specific SAR information can also be 
obtained at 
www.fcc.gov/cgb/sar.
Samsung Mobile Products and Recycling
Samsung cares for the environment and encourages its 
customers to recycle Samsung mobile phones and genuine 
Samsung accessories.
Go to: 
https://fun.samsungmobileusa.com/recycling/index.jsp
 for more 
information.
UL Certified Travel Adapter
The Travel Adapter for this phone has met applicable UL safety 
requirements. Please adhere to the following safety instructions 
per UL guidelines.
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD 
TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY 
DAMAGE.
IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE 
INSTRUCTIONS.
DANGER - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, 
CAREFULLY FOLLOW THESE INSTRUCTIONS.
FOR CONNECTION TO A SUPPLY NOT IN NORTH AMERICA, USE 
AN ATTACHMENT PLUG ADAPTOR OF THE PROPER 
CONFIGURATION FOR THE POWER OUTLET. THIS POWER UNIT IS 
INTENDED TO BE CORRECTLY ORIENTATED IN A VERTICAL OR 
HORIZONTAL OR FLOOR MOUNT POSITION.    
150
Consumer Information on Wireless Phones
The U.S. Food and Drug Administration (FDA) has published a 
series of Questions and Answers for consumers relating to radio 
frequency (RF) exposure from wireless phones. The FDA 
publication includes the following information:
What kinds of phones are the subject of this update?
The term wireless phone refers here to hand-held wireless 
phones with built-in antennas, often called "cell," "mobile," or 
"PCS" phones. These types of wireless phones can expose the 
user to measurable radio frequency energy (RF) because of the 
short distance between the phone and the user's head. These RF 
exposures are limited by Federal Communications Commission 
safety guidelines that were developed with the advice of FDA and 
other federal health and safety agencies.
When the phone is located at greater distances from the user, the 
exposure to RF is drastically lower because a person's RF 
exposure decreases rapidly with increasing distance from the 
source. The so-called "cordless phones," which have a base unit 
connected to the telephone wiring in a house, typically operate at 
far lower power levels, and thus produce RF exposures well 
within the FCC's compliance limits.
Do wireless phones pose a health hazard?
The available scientific evidence does not show that any health 
problems are associated with using wireless phones. There is no 
proof, however, that wireless phones are absolutely safe. 
Wireless phones emit low levels of radio frequency energy (RF) in 
the microwave range while being used. They also emit very low 
levels of RF when in the stand-by mode. Whereas high levels of 
RF can produce health effects (by heating tissue), exposure to 
low level RF that does not produce heating effects causes no 
known adverse health effects. Many studies of low level RF 
exposures have not found any biological effects. Some studies 
have suggested that some biological effects may occur, but such 
findings have not been confirmed by additional research. In some 
cases, other researchers have had difficulty in reproducing those 
studies, or in determining the reasons for inconsistent results.
What is FDA's role concerning the safety of wireless 
phones?
Under the law, FDA does not review the safety of radiation-
emitting consumer products such as wireless phones before they 
can be sold, as it does with new drugs or medical devices. 
However, the agency has authority to take action if wireless 
phones are shown to emit radio frequency energy (RF) at a level 
that is hazardous to the user. 
Health and Safety Information       151
In such a case, FDA could require the manufacturers of wireless 
phones to notify users of the health hazard and to repair, replace 
or recall the phones so that the hazard no longer exists.
Although the existing scientific data do not justify FDA regulatory 
actions, FDA has urged the wireless phone industry to take a 
number of steps, including the following:
• 
Support needed research into possible biological effects of RF of the 
type emitted by wireless phones;
• 
Design wireless phones in a way that minimizes any RF exposure to 
the user that is not necessary for device function; and
• 
Cooperate in providing users of wireless phones with the best possible 
information on possible effects of wireless phone use on human 
health.
FDA belongs to an interagency working group of the federal 
agencies that have responsibility for different aspects of RF 
safety to ensure coordinated efforts at the federal level. The 
following agencies belong to this working group:
• 
National Institute for Occupational Safety and Health 
• 
Environmental Protection Agency
• 
Federal Communications Commission
• 
Occupational Safety and Health Administration
• 
National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency 
working group activities, as well.
FDA shares regulatory responsibilities for wireless phones with 
the Federal Communications Commission (FCC). All phones that 
are sold in the United States must comply with FCC safety 
guidelines that limit RF exposure. FCC relies on FDA and other 
health agencies for safety questions about wireless phones.
FCC also regulates the base stations that the wireless phone 
networks rely upon. While these base stations operate at higher 
power than do the wireless phones themselves, the RF 
exposures that people get from these base stations are typically 
thousands of times lower than those they can get from wireless 
phones. 
Base stations are thus not the primary subject of the safety 
questions discussed in this document.
What are the results of the research done already?
The research done thus far has produced conflicting results, and 
many studies have suffered from flaws in their research 
methods. Animal experiments investigating the effects of radio 
frequency energy (RF) exposures characteristic of wireless 
phones have yielded conflicting results that often cannot be 
repeated in other laboratories. A few animal studies, however, 
have suggested that low levels of RF could accelerate the 
development of cancer in laboratory animals. However, many of 
the studies that showed increased tumor development used 
animals that had been genetically engineered or treated with 
152
cancer-causing chemicals so as to be pre-disposed to develop 
cancer in absence of RF exposure. Other studies exposed the 
animals to RF for up to 22 hours per day. These conditions are 
not similar to the conditions under which people use wireless 
phones, so we don't know with certainty what the results of such 
studies mean for human health.
Three large epidemiology studies have been published since 
December 2000. Between them, the studies investigated any 
possible association between the use of wireless phones and 
primary brain cancer, glioma, meningioma, or acoustic neuroma, 
tumors of the brain or salivary gland, leukemia, or other cancers. 
None of the studies demonstrated the existence of any harmful 
health effects from wireless phones RF exposures. 
However, none of the studies can answer questions about long-
term exposures, since the average period of phone use in these 
studies was around three years.
What research is needed to decide whether RF exposure 
from wireless phones poses a health risk?
A combination of laboratory studies and epidemiological studies 
of people actually using wireless phones would provide some of 
the data that are needed. Lifetime animal exposure studies could 
be completed in a few years. However, very large numbers of 
animals would be needed to provide reliable proof of a cancer 
promoting effect if one exists. Epidemiological studies can 
provide data that is directly applicable to human populations, but 
ten or more years' follow-up may be needed to provide answers 
about some health effects, such as cancer. 
This is because the interval between the time of exposure to a 
cancer-causing agent and the time tumors develop - if they do - 
may be many, many years. The interpretation of epidemiological 
studies is hampered by difficulties in measuring actual RF 
exposure during day-to-day use of wireless phones. Many 
factors affect this measurement, such as the angle at which the 
phone is held, or which model of phone is used.
What is FDA doing to find out more about the possible 
health effects of wireless phone RF?
FDA is working with the U.S. National Toxicology Program and 
with groups of investigators around the world to ensure that high 
priority animal studies are conducted to address important 
questions about the effects of exposure to radio frequency 
energy (RF).
FDA has been a leading participant in the World Health 
Organization international Electromagnetic Fields (EMF) Project 
since its inception in 1996. An influential result of this work has 
been the development of a detailed agenda of research needs 
that has driven the establishment of new research programs 
around the world. The Project has also helped develop a series of 
public information documents on EMF issues.
Health and Safety Information       153
FDA and Cellular Telecommunications & Internet Association 
(CTIA) have a formal Cooperative Research and Development 
Agreement (CRADA) to do research on wireless phone safety. 
FDA provides the scientific oversight, obtaining input from 
experts in government, industry, and academic organizations. 
CTIA-funded research is conducted through contracts to 
independent investigators. The initial research will include both 
laboratory studies and studies of wireless phone users. The 
CRADA will also include a broad assessment of additional 
research needs in the context of the latest research 
developments around the world.
What steps can I take to reduce my exposure to radio 
frequency energy from my wireless phone?
If there is a risk from these products - and at this point we do not 
know that there is - it is probably very small. But if you are 
concerned about avoiding even potential risks, you can take a 
few simple steps to minimize your exposure to radio frequency 
energy (RF). Since time is a key factor in how much exposure a 
person receives, reducing the amount of time spent using a 
wireless phone will reduce RF exposure.
• 
If you must conduct extended conversations by wireless phone every 
day, you could place more distance between your body and the source 
of the RF, since the exposure level drops off dramatically with distance. 
For example, you could use a headset and carry the wireless phone 
away from your body or use a wireless phone connected to a remote 
antenna.
Again, the scientific data do not demonstrate that wireless 
phones are harmful. But if you are concerned about the RF 
exposure from these products, you can use measures like those 
described above to reduce your RF exposure from wireless phone 
use.
What about children using wireless phones?
The scientific evidence does not show a danger to users of 
wireless phones, including children and teenagers. If you want to 
take steps to lower exposure to radio frequency energy (RF), the 
measures described above would apply to children and 
teenagers using wireless phones. Reducing the time of wireless 
phone use and increasing the distance between the user and the 
RF source will reduce RF exposure.
Some groups sponsored by other national governments have 
advised that children be discouraged from using wireless phones 
at all. For example, the government in the United Kingdom 
distributed leaflets containing such a recommendation in 
December 2000. They noted that no evidence exists that using a 
wireless phone causes brain tumors or other ill effects. Their 
recommendation to limit wireless phone use by children was 
strictly precautionary; it was not based on scientific evidence that 
any health hazard exists.
154
Do hands-free kits for wireless phones reduce 
risks from exposure to RF emissions?
Since there are no known risks from exposure to RF emissions 
from wireless phones, there is no reason to believe that hands-
free kits reduce risks. Hands-free kits can be used with wireless 
phones for convenience and comfort. These systems reduce the 
absorption of RF energy in the head because the phone, which is 
the source of the RF emissions, will not be placed against the 
head. On the other hand, if the phone is mounted against the 
waist or other part of the body during use, then that part of the 
body will absorb more RF energy. Wireless phones marketed in 
the U.S. are required to meet safety requirements regardless of 
whether they are used against the head or against the body. 
Either configuration should result in compliance with the safety 
limit.
Do wireless phone accessories that claim to shield 
the head from RF radiation work?
Since there are no known risks from exposure to RF emissions 
from wireless phones, there is no reason to believe that 
accessories that claim to shield the head from those emissions 
reduce risks. Some products that claim to shield the user from RF 
absorption use special phone cases, while others involve nothing 
more than a metallic accessory attached to the phone. Studies 
have shown that these products generally do not work as 
advertised. Unlike "hand-free" kits, these so-called "shields" 
may interfere with proper operation of the phone. The phone may 
be forced to boost its power to compensate, leading to an 
increase in RF absorption. In February 2002, the Federal trade 
Commission (FTC) charged two companies that sold devices that 
claimed to protect wireless phone users from radiation with 
making false and unsubstantiated claims. 
According to FTC, these defendants lacked a reasonable basis to 
substantiate their claim.
What about wireless phone interference with 
medical equipment?
Radio frequency energy (RF) from wireless phones can interact 
with some electronic devices. For this reason, FDA helped 
develop a detailed test method to measure electromagnetic 
interference (EMI) of implanted cardiac pacemakers and 
defibrillators from wireless telephones. This test method is now 
part of a standard sponsored by the Association for the 
Advancement of Medical instrumentation (AAMI). The final draft, 
a joint effort by FDA, medical device manufacturers, and many 
other groups, was completed in late 2000. This standard will 
allow manufacturers to ensure that cardiac pacemakers and 
defibrillators are safe from wireless phone EMI. FDA has tested 
wireless phones and helped develop a voluntary standard 
sponsored by the Institute of Electrical and Electronic Engineers 

Health and Safety Information       155
(IEEE). This standard specifies test methods and performance 
requirements for hearing aids and wireless phones so that no 
interference occurs when a person uses a compatible phone and 
a compatible hearing aid at the same time. This standard was 
approved by the IEEE in 2000.
FDA continues to monitor the use of wireless phones for possible 
interactions with other medical devices. Should harmful 
interference be found to occur, FDA will conduct testing to assess 
the interference and work to resolve the problem.
Additional information on the safety of RF exposures from various 
sources can be obtained from the following organizations 
(Updated 12/1/2006):
• 
FCC RF Safety Program:
http://www.fcc.gov/oet/rfsafety/
• 
Environmental Protection Agency (EPA):
http://www.epa.gov/radiation/
• 
Occupational Safety and Health Administration's (OSHA):
http://www.osha.gov/SLTC/radiofrequencyradiation/index.html
• 
National Institute for Occupational Safety and Health (NIOSH):
http://www.cdc.gov/niosh/homepage.html
• 
World Health Organization (WHO):
http://www.who.int/peh-emf/
• 
International Commission on Non-Ionizing Radiation Protection:
http://www.icnirp.de
• 
Health Protection Agency:
http://www.hpa.org.uk/radiation
• 
 US Food and Drug Administration:
http://www.fda.gov/cellphones
Road Safety
Your wireless phone gives you the powerful ability to 
communicate by voice, almost anywhere, anytime. But an 
important responsibility accompanies the benefits of wireless 
phones, one that every user must uphold.
When driving a car, driving is your first responsibility. When using 
your wireless phone behind the wheel of a car, practice good 
common sense and remember the following tips:
1. Get to know your wireless phone and its features, such as 
speed dial and redial. If available, these features help you 
to place your call without taking your attention off the road.
2. When available, use a hands-free device. If possible, add 
an additional layer of convenience and safety to your 
wireless phone with one of the many hands free 
accessories available today.
156
3. Position your wireless phone within easy reach. Be able to 
access your wireless phone without removing your eyes 
from the road. If you get an incoming call at an 
inconvenient time, let your voice mail answer it for you.
4. Let the person you are speaking with know you are driving; 
if necessary, suspend the call in heavy traffic or hazardous 
weather conditions. Rain, sleet, snow, ice and even heavy 
traffic can be hazardous.
5. Do not take notes or look up phone numbers while driving. 
Jotting down a "to do" list or flipping through your address 
book takes attention away from your primary 
responsibility, driving safely.
6. Dial sensibly and assess the traffic; if possible, place calls 
when you are not moving or before pulling into traffic. Try 
to plan calls when your car will be stationary. If you need to 
make a call while moving, dial only a few numbers, check 
the road and your mirrors, then continue.
7. Do not engage in stressful or emotional conversations that 
may be distracting. Make people you are talking with 
aware you are driving and suspend conversations that 
have the potential to divert your attention from the road.
8. Use your wireless phone to call for help. Dial 9-1-1 or other 
local emergency number in the case of fire, traffic accident 
or medical emergencies. 
9. Use your wireless phone to help others in emergencies. If 
you see an auto accident, crime in progress or other 
serious emergency where lives are in danger, call 9-1-1 or 
other local emergency number, as you would want others 
to do for you.
10. Call roadside assistance or a special non-emergency 
wireless assistance number when necessary. If you see a 
broken-down vehicle posing no serious hazard, a broken 
traffic signal, a minor traffic accident where no one 
appears injured, or a vehicle you know to be stolen, call 
roadside assistance or other special non-emergency 
number.

Health and Safety Information       157
"The wireless industry reminds you to use your phone safely when 
driving."
For more information, please call 1-888-901-SAFE, or visit our 
web-site 
www.ctia.org
.
Important!: 
If you are using a handset other than a standard numeric keypad, 
please call 1-888-901-7233.
Provided by the Cellular Telecommunications & Internet 
Association.
Responsible Listening
Caution!: 
Avoid potential hearing loss.
Damage to hearing occurs when a person is exposed to loud 
sounds over time. The risk of hearing loss increases as sound is 
played louder and for longer durations. Prolonged exposure to 
loud sounds (including music) is the most common cause of 
preventable hearing loss. Some scientific research suggests that 
using portable audio devices, such as portable music players and 
cellular telephones, at high volume settings for long durations 
may lead to permanent noise-induced hearing loss. This includes 
the use of headphones (including headsets, earbuds, and 
Bluetooth or other wireless devices). Exposure to very loud sound 
has also been associated in some studies with tinnitus (a ringing 
in the ear), hypersensitivity to sound and distorted hearing.
Individual susceptibility to noise-induced hearing loss and 
potential hearing problem varies. Additionally, the amount of 
sound produced by a portable audio device varies depending on 
the nature of the sound, the device settings, and the headphones 
that are used. As a result, there is no single volume setting that is 
appropriate for everyone or for every combination of sound, 
settings and equipment. 
You should follow some commonsense recommendations when 
using any portable audio device:
• 
Set the volume in a quiet environment and select the lowest volume at 
which you can hear adequately.
• 
When using headphones, turn the volume down if you cannot hear the 
people speaking near you or if the person sitting next to you can hear 
what you are listening to.
• 
Do not turn the volume up to block out noisy surroundings. If you 
choose to listen to your portable device in a noisy environment, use 
noise-cancelling headphones to block out background environmental 
noise. By blocking background environment noise, noise cancelling 
headphones should allow you to hear the music at lower volumes than 
when using earbuds.
• 
Limit the amount of time you listen. As the volume increases, less time 
is required before you hearing could be affected.

158
• 
Avoid using headphones after exposure to extremely loud noises, such 
as rock concerts, that might cause temporary hearing loss. Temporary 
hearing loss might cause unsafe volumes to sound normal.
• 
Do not listen at any volume that causes you discomfort. If you 
experience ringing in your ears, hear muffled speech or experience 
any temporary hearing difficulty after listening to your portable audio 
device, discontinue use and consult your doctor.
You can obtain additional information on this subject from the 
following sources:
American Academy of Audiology
11730 Plaza American Drive, Suite 300
Reston, VA 20190
Voice: (800) 222-2336
Email: info@audiology.org
Internet: 
http://www.audiology.org
National Institute on Deafness and Other Communication Disorders
National Institutes of Health
31 Center Drive, MSC 2320
Bethesda, MD 20892-2320
Email: nidcdinfo@nih.gov
Internet: 
http://www.nidcd.nih.gov/
National Institute for Occupational Safety and Health (NIOSH)
395 E Street, S.W.
Suite 9200
Patriots Plaza Building
Washington, DC 20201
Voice: 1-800-35-NIOSH (1-800-356-4647)
1-800-CDC-INFO (1-800-232-4636)
Outside the U.S. 513-533-8328
Email: cdcinfo@cdc.gov
Internet: 
http://www.cdc.gov
1-888-232-6348 TTY
Internet: 
http://www.cdc.gov/niosh/topics/noise/default.html

Health and Safety Information       159
Operating Environment
Remember to follow any special regulations in force in any area 
and always switch your phone off whenever it is forbidden to use 
it, or when it may cause interference or danger. 
When connecting the phone or any accessory to another device, 
read its user's guide for detailed safety instructions. Do not 
connect incompatible products.
As with other mobile radio transmitting equipment, users are 
advised that for the satisfactory operation of the equipment and 
for the safety of personnel, it is recommended that the 
equipment should only be used in the normal operating position 
(held to your ear with the antenna pointing over your shoulder if 
you are using an external antenna).
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radio 
frequency (RF) signals. However, certain electronic equipment 
may not be shielded against the RF signals from your wireless 
phone. Consult the manufacturer to discuss alternatives.
Implantable Medical Devices
A minimum separation of six (6) inches should be maintained 
between a handheld wireless phone and an implantable medical 
device, such as a pacemaker or implantable cardioverter 
defibrillator, to avoid potential interference with the device.
Persons who have such devices:
• 
Should ALWAYS keep the phone more than six (6) inches from their 
implantable medical device when the phone is turned ON;
• 
Should not carry the phone in a breast pocket;
• 
Should use the ear opposite the implantable medical device to 
minimize the potential for interference;
• 
Should turn the phone OFF immediately if there is any reason to 
suspect that interference is taking place;
• 
Should read and follow the directions from the manufacturer of your 
implantable medical device. If you have any questions about using 
your wireless phone with such a device, consult your health care 
provider.
For more information see:
http://www.fcc.gov/oet/rfsafety/rf-faqs.html
FCC Hearing-Aid Compatibility (HAC) 
Regulations for Wireless Devices
On July 10, 2003, the U.S. Federal Communications Commission 
(FCC) Report and Order in WT Docket 01-309 modified the 
exception of wireless phones under the Hearing Aid Compatibility 
Act of 1988 (HAC Act) to require digital wireless phones be 
compatible with hearing-aids. 

160
The intent of the HAC Act is to ensure reasonable access to 
telecommunications services for persons with hearing 
disabilities. 
While some wireless phones are used near some hearing devices 
(hearing aids and cochlear implants), users may detect a 
buzzing, humming, or whining noise. Some hearing devices are 
more immune than others to this interference noise, and phones 
also vary in the amount of interference they generate.
The wireless telephone industry has developed a rating system 
for wireless phones, to assist hearing device users find phones 
that may be compatible with their hearing devices. Not all phones 
have been rated. Phones that are rated have the rating on their 
box or a label located on the box.
The ratings are not guarantees. Results will vary depending on 
the user's hearing device and hearing loss. If your hearing device 
happens to be vulnerable to interference, you may not be able to 
use a rated phone successfully. Trying out the phone with your 
hearing device is the best way to evaluate it for your personal 
needs.
M-Ratings
: Phones rated M3 or M4 meet FCC requirements and 
are likely to generate less interference to hearing devices than 
phones that are not labeled. M4 is the better/higher of the two 
ratings.
T-Ratings
: Phones rated T3 or T4 meet FCC requirements and are 
likely to generate less interference to hearing devices than 
phones that are not labeled. T4 is the better/higher of the two 
ratings.
Hearing devices may also be rated. Your hearing device 
manufacturer or hearing health professional may help you find 
this rating. Higher ratings mean that the hearing device is 
relatively immune to interference noise. The hearing aid and 
wireless phone rating values are then added together. A sum of 5 
is considered acceptable for normal use. A sum of 6 is 
considered for best use.
In the above example, if a hearing aid meets the M2 level rating 
and the wireless phone meets the M3 level rating, the sum of the 
two values equal M5. This is synonymous for T ratings. This 
should provide the hearing aid user with "normal usage" while 
M3                 +                    M2         =     5 T3                 +                    T2         =     5
Health and Safety Information       161
using their hearing aid with the particular wireless phone. 
"Normal usage" in this context is defined as a signal quality that 
is acceptable for normal operation. 
The M mark is intended to be synonymous with the U mark. The 
T mark is intended to be synonymous with the UT mark. The M 
and T marks are recommended by the Alliance for 
Telecommunications Industries Solutions (ATIS). The U and UT 
marks are referenced in Section 20.19 of the FCC Rules. 
The HAC rating and measurement procedure are described in the 
American National Standards Institute (ANSI) C63.19 standard.
Other Medical Devices
If you use any other personal medical devices, consult the 
manufacturer of your device to determine if it is adequately 
shielded from external RF energy. Your physician may be able to 
assist you in obtaining this information. Switch your phone off in 
health care facilities when any regulations posted in these areas 
instruct you to do so. Hospitals or health care facilities may be 
using equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately 
shielded electronic systems in motor vehicles. Check with the 
manufacturer or its representative regarding your vehicle. You 
should also consult the manufacturer of any equipment that has 
been added to your vehicle.
Posted Facilities
Switch your phone off in any facility where posted notices require 
you to do so.
Potentially Explosive Environments
Switch your phone off when in any area with a potentially 
explosive atmosphere and obey all signs and instructions. Sparks 
in such areas could cause an explosion or fire resulting in bodily 
injury or even death.
Users are advised to switch the phone off while at a refueling 
point (service station). Users are reminded of the need to observe 
restrictions on the use of radio equipment in fuel depots (fuel 
storage and distribution areas), chemical plants or where blasting 
operations are in progress.
Areas with a potentially explosive atmosphere are often but not 
always clearly marked. They include below deck on boats, 
chemical transfer or storage facilities, vehicles using liquefied 
petroleum gas (such as propane or butane), areas where the air 
contains chemicals or particles, such as grain, dust or metal 
powders, and any other area where you would normally be 
advised to turn off your vehicle engine.

162
Emergency Calls
This phone, like any wireless phone, operates using radio 
signals, wireless and landline networks as well as user-
programmed functions, which cannot guarantee connection in all 
conditions. Therefore, you should never rely solely on any 
wireless phone for essential communications (medical 
emergencies, for example).
Remember, to make or receive any calls the phone must be 
switched on and in a service area with adequate signal strength. 
Emergency calls may not be possible on all wireless phone 
networks or when certain network services and/or phone 
features are in use. Check with local service providers.
To make an emergency call:
1. If the phone is not on, switch it on.
2. Key in the emergency number for your present location (for 
example, 911 or other official emergency number). 
Emergency numbers vary by location.
3. Press the   key.
If certain features are in use (call barring, for example), you may 
first need to deactivate those features before you can make an 
emergency call. Consult this document and your local cellular 
service provider.
When making an emergency call, remember to give all the 
necessary information as accurately as possible. Remember that 
your phone may be the only means of communication at the 
scene of an accident; do not cut off the call until given 
permission to do so.
Restricting Children's access to your Phone
Your phone is not a toy. Children should not be allowed to play 
with it because they could hurt themselves and others, damage 
the phone or make calls that increase your phone bill.
FCC Notice and Cautions
FCC Notice
The phone may cause TV or radio interference if used in close 
proximity to receiving equipment. The FCC can require you to 
stop using the phone if such interference cannot be eliminated.
Vehicles using liquefied petroleum gas (such as propane or 
butane) must comply with the National Fire Protection Standard 
(NFPA-58). For a copy of this standard, contact the National Fire 
Protection Association:

Health and Safety Information       163
Cautions
Any changes or modifications to your phone not expressly 
approved in this document could void your warranty for this 
equipment, and void your authority to operate this equipment. 
Only use approved batteries, antennas and chargers. The use of 
any unauthorized accessories may be dangerous and void the 
phone warranty if said accessories cause damage or a defect to 
the phone.
Although your phone is quite sturdy, it is a complex piece of 
equipment and can be broken. Avoid dropping, hitting, bending 
or sitting on it.
Other Important Safety Information
• 
Only qualified personnel should service the phone or install the phone 
in a vehicle. Faulty installation or service may be dangerous and may 
invalidate any warranty applicable to the device.
• 
Check regularly that all wireless phone equipment in your vehicle is 
mounted and operating properly.
• 
Do not store or carry flammable liquids, gases or explosive materials in 
the same compartment as the phone, its parts or accessories.
• 
For vehicles equipped with an air bag, remember that an air bag 
inflates with great force. Do not place objects, including both installed 
or portable wireless equipment in the area over the air bag or in the air 
bag deployment area. If wireless equipment is improperly installed and 
the air bag inflates, serious injury could result.
• 
Switch your phone off before boarding an aircraft. The use of wireless 
phone in aircraft is illegal and may be dangerous to the aircraft's 
operation.
• 
Failure to observe these instructions may lead to the suspension or 
denial of telephone services to the offender, or legal action, or both.
Product Performance
Getting the Most Out of Your Signal Reception
The quality of each call you make or receive depends on the 
signal strength in your area. Your phone informs you of the 
current signal strength by displaying a number of bars next to the 
signal strength icon. The more bars displayed, the stronger the 
signal.
If you're inside a building, being near a window may give you 
better reception.
NFPA (National Fire Protection Agency)
1 Batterymarch Park
Quincy, Massachusetts
USA  02169-7471
Internet: 
http://www.nfpa.org
164
Understanding the Power Save Feature
If your phone is unable to find a signal after searching, a Power 
Save feature is automatically activated. If your phone is active, it 
periodically rechecks service availability or you can check it 
yourself by pressing any key.
Anytime the Power Save feature is activated, a message displays 
on the screen. When a signal is found, your phone returns to 
standby mode.
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it's 
turned on, it receives and transmits radio frequency (RF) signals. 
When you use your phone, the system handling your call controls 
the power level. This power can range from 0.006 watts to 0.2 
watts in digital mode.
Maintaining Your Phone's Peak Performance
For the best care of your phone, only authorized personnel should 
service your phone and accessories. Faulty service may void the 
warranty.
There are several simple guidelines to operating your phone 
properly and maintaining safe, satisfactory service.
• 
To ensure that the Hearing Aid Compatibility rating for your phone is 
maintained, secondary transmitters such as Bluetooth and WLAN 
components must be disabled during a call. 
• 
If your phone is equipped with an external antenna, hold the phone 
with the antenna raised, fully-extended and over your shoulder.
• 
Do not hold, bend or twist the phone's antenna, if applicable.
• 
Do not use the phone if the antenna is damaged.
• 
If your phone is equipped with an internal antenna, obstructing the 
internal antenna could inhibit call performance.
• 
Speak directly into the phone's receiver.
• 
Avoid exposing your phone and accessories to rain or liquid spills. If 
your phone does get wet, immediately turn the power off and remove 
the battery. If it is inoperable, call Customer Care for service.
Availability of Various Features/Ring Tones
Many services and features are network dependent and may 
require additional subscription and/or usage charges. Not all 
features are available for purchase or use in all areas. 
Downloadable Ring Tones may be available at an additional cost. 
Other conditions and restrictions may apply. See your service 
provider for additional information.
Health and Safety Information       165
Battery Standby and Talk Time
Standby and talk times will vary depending on phone usage 
patterns and conditions. Battery power consumption depends on 
factors such as network configuration, signal strength, operating 
temperature, features selected, frequency of calls, and voice, 
data, and other application usage patterns.
Battery Precautions
• 
Avoid dropping the cell phone. Dropping it, especially on a hard 
surface, can potentially cause damage to the phone and battery. If you 
suspect damage to the phone or battery, take it to a service center for 
inspection. 
• 
Never use any charger or battery that is damaged in any way.
• 
Do not modify or remanufacture the battery as this could result in 
serious safety hazards.
• 
If you use the phone near the network's base station, it uses less 
power; talk and standby time are greatly affected by the signal 
strength on the cellular network and the parameters set by the 
network operator.
• 
Follow battery usage, storage and charging guidelines found in the 
user’s guide.
• 
Battery charging time depends on the remaining battery charge and 
the type of battery and charger used. The battery can be charged and 
discharged hundreds of times, but it will gradually wear out. When the 
operation time (talk time and standby time) is noticeably shorter than 
normal, it is time to buy a new battery.
• 
If left unused, a fully charged battery will discharge itself over time.
• 
Use only Samsung-approved batteries and recharge your battery only 
with Samsung-approved chargers. When a charger is not in use, 
disconnect it from the power source. Do not leave the battery 
connected to a charger for more than a week, since overcharging may 
shorten its life.
• 
Do not use incompatible cell phone batteries and chargers. Some Web 
sites and second-hand dealers, not associated with reputable 
manufacturers and carriers, might be selling incompatible or even 
counterfeit batteries and chargers. Consumers should purchase 
manufacturer or carrier recommended products and accessories. If 
unsure about whether a replacement battery or charger is compatible, 
contact the manufacturer of the battery or charger. 
• 
Misuse or use of incompatible phones, batteries, and charging devices 
could result in damage to the equipment and a possible risk of fire, 
explosion, leakage, or other serious hazard.
• 
Extreme temperatures will affect the charging capacity of your battery: 
it may require cooling or warming first.
166
• 
Do not leave the battery in hot or cold places, such as in a car in 
summer or winter conditions, as you will reduce the capacity and 
lifetime of the battery. Always try to keep the battery at room 
temperature. A phone with a hot or cold battery may temporarily not 
work, even when the battery is fully charged. Li-ion batteries are 
particularly affected by temperatures below 
0 °C (32 °F).
• 
Do not place the phone in areas that may get very hot, such as on or 
near a cooking surface, cooking appliance, iron, or radiator. 
• 
Do not get your phone or battery wet. Even though they will dry and 
appear to operate normally, the circuitry could slowly corrode and 
pose a safety hazard. 
• 
Do not short-circuit the battery. Accidental short-circuiting can occur 
when a metallic object (coin, clip or pen) causes a direct connection 
between the + and - terminals of the battery (metal strips on the 
battery), for example when you carry a spare battery in a pocket or 
bag. Short-circuiting the terminals may damage the battery or the 
object causing the short-circuiting.
• 
Do not permit a battery out of the phone to come in contact with metal 
objects, such as coins, keys or jewelry. 
• 
Do not crush, puncture or put a high degree of pressure on the battery 
as this can cause an internal short-circuit, resulting in overheating. 
• 
Dispose of used batteries in accordance with local regulations. In some 
areas, the disposal of batteries in household or business trash may be 
prohibited. For safe disposal options for Li-Ion batteries, contact your 
nearest Samsung authorized service center. Always recycle. Do not 
dispose of batteries in a fire.
Care and Maintenance
Your phone is a product of superior design and craftsmanship 
and should be treated with care. The suggestions below will help 
you fulfill any warranty obligations and allow you to enjoy this 
product for many years.
• 
Keep the phone and all its parts and accessories out of the reach of 
small children.
• 
Keep the phone dry. Precipitation, humidity and liquids contain 
minerals that will corrode electronic circuits.
• 
Do not use the phone with a wet hand. Doing so may cause an electric 
shock to you or damage to the phone.
• 
Do not use or store the phone in dusty, dirty areas, as its moving parts 
may be damaged.
• 
Do not store the phone in hot areas. High temperatures can shorten the 
life of electronic devices, damage batteries, and warp or melt certain 
plastics.
• 
Do not store the phone in cold areas. When the phone warms up to its 
normal operating temperature, moisture can form inside the phone, 
which may damage the phone's electronic circuit boards.
Health and Safety Information       167
• 
Do not drop, knock or shake the phone. Rough handling can break 
internal circuit boards.
• 
Do not use harsh chemicals, cleaning solvents or strong detergents to 
clean the phone. Wipe it with a soft cloth slightly dampened in a mild 
soap-and-water solution.
• 
Do not paint the phone. Paint can clog the device's moving parts and 
prevent proper operation.
• 
Do not put the phone in or on heating devices, such as a microwave 
oven, a stove or a radiator. The phone may explode when overheated.
• 
If your phone is equipped with an external antenna, use only the 
supplied or an approved replacement antenna. Unauthorized antennas 
or modified accessories may damage the phone and violate 
regulations governing radio devices.
• 
If the phone, battery, charger or any accessory is not working properly, 
take it to your nearest qualified service facility. The personnel there 
will assist you, and if necessary, arrange for service.

168
Section 15: Warranty Information
Standard Limited Warranty
What is Covered and For How Long? 
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG") 
warrants to the original purchaser ("Purchaser") that SAMSUNG's 
Phones and accessories ("Products") are free from defects in 
material and workmanship under normal use and service for the 
period commencing upon the date of purchase and continuing for 
the following specified period of time after that date:
What is Not Covered? 
This Limited Warranty is conditioned upon 
proper use of Product by Purchaser. This Limited Warranty does 
not cover: (a) defects or damage resulting from accident, misuse, 
abuse, neglect, unusual physical, electrical or electromechanical 
stress, or modification of any part of Product, including antenna, 
or cosmetic damage; (b) equipment that has the serial number 
removed or made illegible; (c) any plastic surfaces or other 
externally exposed parts that are scratched or damaged due to 
normal use; (d) malfunctions resulting from the use of Product in 
conjunction with accessories, products, or ancillary/peripheral 
equipment not furnished or approved by SAMSUNG; (e) defects or 
damage from improper testing, operation, maintenance, 
installation, or adjustment; (f) installation, maintenance, and 
service of Product, or (g) Product used or purchased outside the 
United States or Canada. 
This Limited Warranty covers batteries only if battery capacity 
falls below 80% of rated capacity or the battery leaks, and this 
Limited Warranty does not cover any battery if (i) the battery has 
been charged by a battery charger not specified or approved by 
SAMSUNG for charging the battery, (ii) any of the seals on the 
battery are broken or show evidence of tampering, or (iii) the 
battery has been used in equipment other than the SAMSUNG 
phone for which it is specified.
What are SAMSUNG's Obligations?
 During the applicable warranty 
period, SAMSUNG will repair or replace, at SAMSUNG's sole 
option, without charge to Purchaser, any defective component 
part of Product. To obtain service under this Limited Warranty, 
Purchaser must return Product to an authorized phone service 
Phone 1 Year
Batteries 1 Year
Leather Case 90 Days
Holster 90 Days
Other Phone Accessories 1 Year
Warranty Information       169
facility in an adequate container for shipping, accompanied by 
Purchaser's sales receipt or comparable substitute proof of sale 
showing the date of purchase, the serial number of Product and 
the sellers' name and address. To obtain assistance on where to 
deliver the Product, call Samsung Customer Care at 1-888-987-
4357. Upon receipt, SAMSUNG will promptly repair or replace the 
defective Product. SAMSUNG may, at SAMSUNG's sole option, 
use rebuilt, reconditioned, or new parts or components when 
repairing any Product or replace Product with a rebuilt, 
reconditioned or new Product. Repaired/replaced leather cases, 
pouches and holsters will be warranted for a period of ninety (90) 
days. All other repaired/replaced Product will be warranted for a 
period equal to the remainder of the original Limited Warranty on 
the original Product or for 90 days, whichever is longer. All 
replaced parts, components, boards and equipment shall 
become the property of SAMSUNG.
If SAMSUNG determines that any Product is not covered by this 
Limited Warranty, Purchaser must pay all parts, shipping, and 
labor charges for the repair or return of such Product.
WHAT ARE THE LIMITS ON SAMSUNG'S WARRANTY/LIABILITY? 
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED 
HEREIN, PURCHASER TAKES THE PRODUCT "AS IS," AND 
SAMSUNG MAKES NO WARRANTY OR REPRESENTATION AND 
THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY 
OR OTHERWISE, OF ANY KIND WHATSOEVER WITH RESPECT TO 
THE PRODUCT, INCLUDING BUT NOT LIMITED TO:
• 
THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY 
PARTICULAR PURPOSE OR USE;
• 
WARRANTIES OF TITLE OR NON-INFRINGEMENT;
• 
DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE PRODUCT;
• 
THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS 
CONTAINED THEREIN; OR
• 
COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY 
LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO.
NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE 
CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY KIND 
WHATSOEVER WITH RESPECT TO THE PRODUCT. ALL IMPLIED 
WARRANTIES AND CONDITIONS THAT MAY ARISE BY OPERATION 
OF LAW, INCLUDING IF APPLICABLE THE IMPLIED WARRANTIES 
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR 
PURPOSE, ARE HEREBY LIMITED TO THE SAME DURATION OF 
TIME AS THE EXPRESS WRITTEN WARRANTY STATED HEREIN. 
SOME STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW 
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION 
MAY NOT APPLY TO YOU. IN ADDITION, SAMSUNG SHALL NOT BE 
LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE 
PURCHASE, USE, OR MISUSE OF, OR INABILITY TO USE THE 
PRODUCT OR ARISING DIRECTLY OR INDIRECTLY FROM THE USE 
170
OR LOSS OF USE OF THE PRODUCT OR FROM THE BREACH OF 
THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL, 
CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF 
ANTICIPATED PROFITS OR BENEFITS, OR FOR DAMAGES ARISING 
FROM ANY TORT (INCLUDING NEGLIGENCE OR GROSS 
NEGLIGENCE) OR FAULT COMMITTED BY SAMSUNG, ITS AGENTS 
OR EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR FOR 
ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY OTHER 
PARTY. SOME STATES/PROVINCES DO NOT ALLOW THE 
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL 
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT 
APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL 
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY 
FROM STATE TO STATE/PROVINCE TO PROVINCE. THIS LIMITED 
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE 
ORIGINAL PURCHASER OF THIS PRODUCT AND STATES 
PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS 
LIMITED WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY 
REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR 
UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY 
FOR THE REMAINDER OF THIS LIMITED WARRANTY WHICH 
PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE 
CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS 
THE LAW PERMITS. THE PARTIES UNDERSTAND THAT THE 
PURCHASER MAY USE THIRD-PARTY SOFTWARE OR EQUIPMENT 
IN CONJUNCTION WITH THE PRODUCT. SAMSUNG MAKES NO 
WARRANTIES OR REPRESENTATIONS AND THERE ARE NO 
CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR 
OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, 
PERFORMANCE OR SUITABILITY OF ANY THIRDPARTY SOFTWARE 
OR EQUIPMENT, WHETHER SUCH THIRD-PARTY SOFTWARE OR 
EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY 
SAMSUNG OR OTHERWISE, INCLUDING THE ABILITY TO 
INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE 
PRODUCT. THE QUALITY, CAPABILITIES, OPERATIONS, 
PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY 
SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER 
AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH 
THIRD-PARTY SOFTWARE OR EQUIPMENT, AS THE CASE MAY BE.
This Limited Warranty allocates risk of Product failure between 
Purchaser and SAMSUNG, and SAMSUNG's Product pricing 
reflects this allocation of risk and the limitations of liability 
contained in this Limited Warranty. The agents, employees, 
distributors, and dealers of SAMSUNG are not authorized to make 
modifications to this Limited Warranty, or make additional 
warranties binding on SAMSUNG. Accordingly, additional 
statements such as dealer advertising or presentation, whether 
oral or written, do not constitute warranties by SAMSUNG and 
should not be relied upon.
Warranty Information       171
End User License Agreement for Software
IMPORTANT. READ CAREFULLY: This End User License Agreement 
("EULA") is a legal agreement between you (either an individual 
or a single entity) and Samsung Electronics Co., Ltd. for software 
owned by Samsung Electronics Co., Ltd. and its affiliated 
companies and its third party suppliers and licensors that 
accompanies this EULA, which includes computer software and 
may include associated media, printed materials, "online" or 
electronic documentation ("Software"). BY CLICKING THE "I 
ACCEPT" BUTTON (OR IF YOU BYPASS OR OTHERWISE DISABLE 
THE "I ACCEPT", AND STILL INSTALL, COPY, DOWNLOAD, 
ACCESS OR OTHERWISE USE THE SOFTWARE), YOU AGREE TO 
BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT 
ACCEPT THE TERMS IN THIS EULA, YOU MUST CLICK THE 
"DECLINE" BUTTON, DISCONTINUE USE OF THE SOFTWARE.
1. GRANT OF LICENSE. Samsung grants you the following rights 
provided that you comply with all terms and conditions of this 
EULA: You may install, use, access, display and run one copy of 
the Software on the local hard disk(s) or other permanent storage 
media of one computer and use the Software on a single 
computer or a mobile device at a time, and you may not make 
the Software available over a network where it could be used by 
multiple computers at the same time. You may make one copy of 
the Software in machine-readable form for backup purposes 
only; provided that the backup copy must include all copyright or 
other proprietary notices contained on the original. 
2. RESERVATION OF RIGHTS AND OWNERSHIP. Samsung reserves 
all rights not expressly granted to you in this EULA. The Software 
is protected by copyright and other intellectual property laws and 
treaties. Samsung or its suppliers own the title, copyright and 
other intellectual property rights in the Software. The Software is 
licensed, not sold.
3. LIMITATIONS ON END USER RIGHTS. You may not reverse 
engineer, decompile, disassemble, or otherwise attempt to 
discover the source code or algorithms of, the Software (except 
and only to the extent that such activity is expressly permitted by 
applicable law notwithstanding this limitation), or modify, or 
disable any features of, the Software, or create derivative works 
based on the Software. You may not rent, lease, lend, sublicense 
or provide commercial hosting services with the Software.
4. CONSENT TO USE OF DATA. You agree that Samsung and its 
affiliates may collect and use technical information gathered as 
part of the product support services related to the Software 
provided to you, if any, related to the Software. Samsung may 
use this information solely to improve its products or to provide 
customized services or technologies to you and will not disclose 
this information in a form that personally identifies you.
172
5. UPGRADES. This EULA applies to updates, supplements and 
add-on components (if any) of the Software that Samsung may 
provide to you or make available to you after the date you obtain 
your initial copy of the Software, unless we provide other terms 
along with such upgrade. To use Software identified as an 
upgrade, you must first be licensed for the Software identified by 
Samsung as eligible for the upgrade. After upgrading, you may 
no longer use the Software that formed the basis for your 
upgrade eligibility.
6. SOFTWARE TRANSFER. You may not transfer this EULA or the 
rights to the Software granted herein to any third party unless it 
is in connection with the sale of the mobile device which the 
Software accompanied. In such event, the transfer must include 
all of the Software (including all component parts, the media and 
printed materials, any upgrades, this EULA) and you may not 
retain any copies of the Software. The transfer may not be an 
indirect transfer, such as a consignment. Prior to the transfer, the 
end user receiving the Software must agree to all the EULA 
terms.
7. EXPORT RESTRICTIONS. You acknowledge that the Software is 
subject to export restrictions of various countries. You agree to 
comply with all applicable international and national laws that 
apply to the Software, including the U.S. Export Administration 
Regulations, as well as end user, end use, and destination 
restrictions issued by U.S. and other governments.
8. TERMINATION. This EULA is effective until terminated. Your 
rights under this License will terminate automatically without 
notice from Samsung if you fail to comply with any of the terms 
and conditions of this EULA. Upon termination of this EULA, you 
shall cease all use of the Software and destroy all copies, full or 
partial, of the Software.
9. DISCLAIMER OF WARRANTIES. You expressly acknowledge 
and agree that use of the Software is at your sole risk and that 
the entire risk as to satisfactory quality, performance, accuracy 
and effort is with you. TO THE MAXIMUM EXTENT PERMITTED BY 
APPLICABLE LAW, THE SOFTWARE IS PROVIDED "AS IS" AND 
WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND 
SAMSUNG AND ITS LICENSORS (COLLECTIVELY REFERRED TO AS 
"SAMSUNG" FOR THE PURPOSES OF SECTIONS 9, 10 and 11) 
HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH 
RESPECT TO THE SOFTWARE, EITHER EXPRESS, IMPLIED OR 
STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED 
WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF 
SATISFACTORY QUALITY OR WORKMANLIKE EFFORT, OF FITNESS 
FOR A PARTICULAR PURPOSE, OF RELIABILITY OR AVAILABILITY, 
OF ACCURACY, OF LACK OF VIRUSES, OF QUIET ENJOYMENT, 
AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. SAMSUNG 
DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR 
ENJOYMENT OF THE SOFTWARE, THAT THE FUNCTIONS 
CONTAINED IN THE SOFTWARE WILL MEET YOUR 
Warranty Information       173
REQUIREMENTS, THAT THE OPERATION OF THE SOFTWARE WILL 
BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE 
SOFTWARE WILL BE CORRECTED. NO ORAL OR WRITTEN 
INFORMATION OR ADVICE GIVEN BY SAMSUNG OR A SAMSUNG 
AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. 
SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU ASSUME THE 
ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR 
CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE 
EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON 
APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THESE 
EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
10. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND CERTAIN 
OTHER DAMAGES. TO THE EXTENT NOT PROHIBITED BY LAW, IN 
NO EVENT SHALL SAMSUNG BE LIABLE FOR PERSONAL INJURY, 
OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL 
DAMAGES WHATSOEVER, OR FOR LOSS OF PROFITS, LOSS OF 
DATA, BUSINESS INTERRUPTION, OR FOR ANY PECUNIARY 
DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR 
USE OR INABILITY TO USE THE SOFTWARE, THE PROVISION OF 
OR FAILURE TO PROVIDE SUPPORT OR OTHER SERVICES, 
INFORMATION, SOFTWARE, AND RELATED CONTENT THROUGH 
THE SOFTWARE OR OTHERWISE ARISING OUT OF THE USE OF 
THE SOFTWARE, OR OTHERWISE UNDER OR IN CONNECTION 
WITH ANY PROVISION OF THIS EULA, HOWEVER CAUSED, 
REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT 
OR OTHERWISE) AND EVEN IF SAMSUNG HAS BEEN ADVISED OF 
THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO 
NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL 
INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO 
THIS LIMITATION MAY NOT APPLY TO YOU.
11. LIMITATION OF LIABILITY. Notwithstanding any damages that 
you might incur for any reason whatsoever (including, without 
limitation, all damages referenced herein and all direct or general 
damages in contract or anything else), the entire liability of 
Samsung under any provision of this EULA and your exclusive 
remedy hereunder shall be limited to the greater of the actual 
damages you incur in reasonable reliance on the Software up to 
the amount actually paid by you for the Software or US$5.00. The 
foregoing limitations, exclusions and disclaimers (including 
Sections 9, 10 and 11) shall apply to the maximum extent 
permitted by applicable law, even if any remedy fails its essential 
purpose.
12. U.S. GOVERNMENT END USERS. The Software is licensed 
only with "restricted rights" and as "commercial items" 
consisting of "commercial software" and "commercial software 
documentation" with only those rights as are granted to all other 
end users pursuant to the terms and conditions herein.

174
13. APPLICABLE LAW. This EULA is governed by the laws of 
TEXAS, without regard to conflicts of laws principles. This EULA 
shall not be governed by the UN Convention on Contracts for the 
International Sale of Goods, the application of which is expressly 
excluded. If a dispute, controversy or difference is not amicably 
settled, it shall be finally resolved by arbitration in Seoul, Korea in 
accordance with the Arbitration Rules of the Korean Commercial 
Arbitration Board. The award of arbitration shall be final and 
binding upon the parties.
14. ENTIRE AGREEMENT; SEVERABILITY. This EULA is the entire 
agreement between you and Samsung relating to the Software 
and supersedes all prior or contemporaneous oral or written 
communications, proposals and representations with respect to 
the Software or any other subject matter covered by this EULA. If 
any provision of this EULA is held to be void, invalid, 
unenforceable or illegal, the other provisions shall continue in full 
force and effect.
Precautions for Transfer and Disposal
If data stored on this device is deleted or reformatted using the 
standard methods, the data only appears to be removed on a 
superficial level, and it may be possible for someone to retrieve 
and reuse the data by means of special software.
To avoid unintended information leaks and other problems of this 
sort, it is recommended that the device be returned to Samsung’s 
Customer Care Center for an Extended File System (EFS) Clear 
which will eliminate all user memory and return all settings to 
default settings. Please contact the 
Samsung Customer Care 
Center 
for details.
Important!: 
Please provide warranty information (proof of purchase) to 
Samsung’s Customer Care Center in order to provide this service 
at no charge. If the warranty has expired on the device, charges 
may apply.
Customer Care Center:
1000 Klein Rd.
Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)
Samsung Telecommunications America, LLC:
1301 East Lookout Drive
Richardson, Texas 75082
Phone: 1-800-SAMSUNG (726-7864)
Important!: 
If you are using a handset other than a standard numeric keypad, 
dial the numbers listed in brackets.
Warranty Information       175
Phone: 1-888-987-HELP (4357)
©2009 Samsung Telecommunications America. All rights 
reserved.
No reproduction in whole or in part allowed without prior written 
approval. Specifications and availability subject to change 
without notice.

176
Index
Numerics
1-press dialing 60
2-touch dialing 60
3-touch dialing 60
A
Adding a New Contact Entry 50
Alarm
disable 136
Alarm clock
snooze 136
turn off the alarm 136
Answer options 110
Assisted Dialing 112
Auto retry 110
B
Backup Assistant 59
Battery 5
charging 10
indicator 5
installing 6
non-supported 5
removing 8
Battery Cover Removal Tool 16
Bluetooth 89
about 89
menu 89
search 91
sending contact information (vCard) 
to another Bluetooth enabled 
phone 92
service profiles 90
settings 91
transferring vCalendar events 93
turning on/off 90
Browse & Download 124
C
Calendar
add a new event 133
view an event 134
Call Functions
answering a call 27
Contacts 31
Recent Calls 28
roaming 32
Viewing Call History 28
Call history
calls using 29
definition 28
deleting entry 31
icons 29
new contact 29
updating existing contact 29
Camera
lens 16
take picture 120
Camera key 19
Change lock code 106
Changing Message Settings 65
Chat 88
Clear key 18
Clock Format 101
Command Keys 18
Contact List
finding a contact entry 58
Contacts
adding a new contact entry 50
deleting a contact entry 59
       177
editing an existing contact entry 58
speed dialing 60
D
Dial Fonts 100
Dialing
one-press 60
two-press 60
Directional Keys 19
Display
backlight 97
banner 97
language 104
Display Settings 96
Display Themes 99
Drafts folder 82
E
Email 87
mobile email 87
mobile web mail 88
Emergency Contacts 61
Adding Emergency Contacts 61
Unassign an Emergency Contact 62
End key 18
Entering Text 63
changing text entry mode 63
entering numbers 64
entering symbols 64
entering upper and lower case 63
External Key Lock 104
Extras 125
F
Finding a Contacts Entry 58
Finding My Phone Number 61
Front Contrast 98
G
Games 123
Get New Picture 118
Get New Ringtones 117
Get Pictures & Videos 118
Getting Started 4
understanding this user manual 4
Groups
creating 55
move entries from/to 54
send a picture message to members 
56
send a video message to members 
57
send a voice message to members 
57
send messages to 55
viewing 54
H
HAC 159
Health and Safety Information 148
I
Icons
Media Center 22
Messaging 24
PTT 25
Recent Calls & Contacts 23
Service Alert & Settings 22
Settings & Tools 25
System Status 20
Indicator
1X signal strength 21
3G signal strength 21
3G/1X signal strength 21
Airplane Mode 20
Alarm Off 25
Alarm On 22, 25
Alarm Only 22
Alert 25
Alert Time 25
All Sounds Off 22
178
Battery Level 21
Bluetooth Active 22
Bluetooth Computer 25
Bluetooth Connected 22
Bluetooth Handsfree 25
Bluetooth Headset 25
Bluetooth Mobile Phone 25
Bluetooth On 21
Bluetooth PDA 25
Bluetooth Transfer 22
Bluetooth Unknown Device 25
Calendar Event 22
D signal strength 21
Data Call 21
Device Connected 25
Dialed Call 23
Dormant 21
E911 21
Event Date & Time 25
Event name 25
Go To 24
IM Screen Name 23
Location On 21
Lock 25
Missed Call 23
Missed Calls 22
Msg Delivered 24
Msg Sending Failed 24
Multimedia Msg Draft 25
Name Card 25
New Multimedia Msg Notification 24
New TXT Msg 24
No service 21
Opened Multimedia Msg Notification 
24
Pending Msg 24
Picture 22
Picture in Card 22
Picture Locked 22
Picture Protected 22
Read Multimedia Msg 24
Read TXT Msg 24
Read WAP Push 24
Received Call 23
Recurrence 25
Reminder 25
Ringtone 22
Ringtone in Card 23
Ringtone Locked 23
Ringtone Protected 23
Roaming 20
Sent Message 24
Sound 23
Sound in Card 23
Sound Locked 23
Sound Protected 23
Speakerphone 22
Speed Dial 23
SSL 21
TTY 21
TXT Msg Draft 24
Unread Msg 22
Unread Multimedia Msg 24
Unread WAP Push 24
Vibrate Only 22
Voice Call 21
Voice Privacy 21
Voicemail 22
Installing the Battery 6
Installing Your Memory Card 13
       179
L
Language setting 104
Left soft key 18
Links 147
Lock code, changing 106
Lock Mode
placing an emergency call 108
Lock phone 107
M
Main Menu Settings 99
Making a call 27
Manage My Pics 121
Media Center 116
Memory Card Formatting 14, 126
Menu Navigation 41
menu outline 43
Menu Number Accelerators 41
Message Folders 76
Drafts 82
erase options 86
inbox 76
Sent 80
Messages
creating a draft 82
received during call 75
receiving 72
reviewing sent messages 80
view by contacts 79
view by time 76
view later 75
viewing, editing 82
Messaging 65
types of messages 65
microSD Card
formatting 14, 126
Mobile IM 87
Mobile Web 124, 145
exit 145
launch Mobile Web 145
links 147
navigate the web 145
soft keys 146
Mode
call answer 110
M-Ratings 160
Msg
High Priority 25
Music & Tones 116
My Music 128
My Name Card 61
My Ringtones 117
My Sounds 117
N
Notes and tips 4
Notes, description 4
Notes, editing 137
O
Online Album 123
P
Pause 53
hard pause 53
two-second pause 53
Phone Info 115
Phone Safety 159
Phone Settings 102
Airplane Mode 102
Set Shortcuts 102
Picture Messages
creating and sending 67
Playlist
creating a playlist 130
editing a playlist 130
Powering off 12
Powering on 11
180
R
Removing battery 8
Return to last menu 41
Return to the previous menu 41
Reviewing sent 80
Right soft key 18
Roaming
definition 32
options 32
S
SAR values 148
Security
edit lock code 106
lock phone 107
voice privacy 111
Security settings 105
Send key 19
Set an alarm 135
Set Shortcut Keys 102
Settings 89
backlight 97
banner 97
display settings 96
Easy set-up 97
edit lock code 106
language 104
lock phone 107
security settings 105
Tools 89
Snooze 136
Sounds 93
Alert Sounds 94
Call Sounds 94
Keypad Volume 95
Power On/Off 96
Service Alerts 96
Speakerphone Key 19
Speed dial, assigning 60
SSL 21
Standard Limited Warranty
 168
Store numbers, shortcuts 50
Storing numbers
after a call 53
shortcuts 51
T
Text Messages
creating and sending 66
receiving 72
Tip, description 4
Tools 89
Alarm Clock 89, 135
Calculator 89, 131
Calendar 89, 133
Converter 132
Notepad 89, 137
Stop Watch 89, 136
Tip, calculator 132
USB Mass Storage 89
view an event 134
Voice Commands 89, 131
World Clock 89, 137
T-Ratings 160
TTY Mode 110
Turning Your Phone On and Off 11
Two-press dialing 60
U
UL Certification 149
Understanding Your Address book
Using Contacts List 49
Understanding Your Contacts 49
Understanding Your Phone 15
display screen 20
features of your phone 15
       181
V
V CAST Music with Rhapsody®
subscription 126
system requirements 126
V CAST Music with Rhapsody® 
  (Subscription, Wireless and 
  Downloads) 117
Video clips 118
Video Messages
creating and sending 69
receiving 73
Voice Command Settings 103
Voice Commands
description 34
digit dial 35
name dial 35
phone status 38
send picture 37
send text 36
Voice Messages
creating and sending 70
Voice privacy 111
Voicemail 86
listening to 12, 86
receiving 86
setting up 12
W
Wall/USB Charger 10
Wallpaper 98
Warranty Information 168