Samsung Intercept Virgin Mobile User Guide SPH M910 WEB

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Intercept (Virgin Mobile) - User Guide Virgin_Mobile_SPH-M910_Intercept_English Free User Guide for Samsung Mobile Phone, Manual - page4

2015-08-20

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Samsung Intercept
User Guide

™

Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its
respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software
relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws,
and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or
unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and
other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property.
Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse
engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or
ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall
remain with SAMSUNG and its suppliers.

Samsung Telecommunications America (STA), LLC
Headquarters:

Customer Care Center:

1301 E. Lookout Drive

1000 Klein Rd.

Richardson, TX 75082

Plano, TX 75074

Toll Free Tel:

1.888.987.HELP (4357)

Internet Address: http://www.samsungusa.com
©2010 Samsung Telecommunications America, LLC is a registered trademark of Samsung Electronics America,
Inc. and its related entities.

Do you have questions about your Samsung Mobile Phone?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
http://www.samsung.com/us/support

T9 Text Input is licensed by Tegic Communications and is covered by U.S. Pat. 5,818,437; U.S. Pat. 5,953,541; U.S.
Pat. 6,011,554 and other patents pending.
ACCESS® and NetFront™ are trademarks or registered trademarks of ACCESS Co., Ltd. in Japan and other
countries.
The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B
Design”) are registered trademarks and are wholly owned by the Bluetooth SIG.
microSD™ and the microSD logo are Trademarks of the SD Card Association.
Openwave® is a registered Trademark of Openwave, Inc.
Google, the Google logo, Android, the Android logo, Android Market, Gmail, Google Mail, Google Maps, Google Talk,
Picasa, and YouTube are trademarks of Google Inc.
Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public License
(GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses.
To obtain the source code covered under the open source licenses, please visit:
http://opensource.samsungmobile.com/index.jsp.

Virgin_VMU-M910_UG_DI06_LH_092710_F3

Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE
PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE
MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN,
CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE
PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED
IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY
KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY
DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE
BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS
OF ANTICIPATED PROFITS OR BENEFITS.

Table of Contents
Section 1: Getting Started ................ 1

Section 6: Contacts ........................ 44

Setting Up Your Device . . . . . . . . . . . . . . . . . . .1
Battery and Charger . . . . . . . . . . . . . . . . . . . . .3
Your Device’s microSD Card and Adapter . . . . .4
Turning Your Device On and Off . . . . . . . . . . . .6
Creating a Google Account . . . . . . . . . . . . . . . .6

Creating a New Contacts Entry . . . . . . . . . . . .44
Saving a Phone Number . . . . . . . . . . . . . . . . .45
Confirming Contact Synchronization . . . . . . . .46
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Contacts Menu Options . . . . . . . . . . . . . . . . .47
Contacts Entry Options . . . . . . . . . . . . . . . . . .48
Editing a Contacts Entry . . . . . . . . . . . . . . . . .48
Adding a Number to a Contacts Entry . . . . . . .49
Editing a Contacts Entry’s Number . . . . . . . . .49
Selecting a Ringtone Type for an Entry . . . . . .49
Assigning a Picture to an Entry . . . . . . . . . . . .50
Deleting Entries . . . . . . . . . . . . . . . . . . . . . . .50
Adding Entries to Your Favorites . . . . . . . . . . .50

Section 2:
Understanding Your Phone ............ 8
Features of Your Phone . . . . . . . . . . . . . . . . . .8
Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Viewing the Display Screen . . . . . . . . . . . . . .11
Device Function Keys . . . . . . . . . . . . . . . . . . .14
Navigation and Customization . . . . . . . . . . . .17
Opening Menus With Voice Dialer . . . . . . . . . .28

Section 3: microSD Card ................ 29
microSD Icon Indicators . . . . . . . . . . . . . . . . .29
microSD Write Protection . . . . . . . . . . . . . . . .29
Connecting Your Device to Your Computer . . .29
microSD Card Settings . . . . . . . . . . . . . . . . . .30
Important Connection Information . . . . . . . . .31

Section 4: Setting Up Service ......... 32
Activating Your Device . . . . . . . . . . . . . . . . . .32
Setting Up Your Voicemail . . . . . . . . . . . . . . .32
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . .32

Section 5: Call Functions ................ 34
Displaying Your Phone Number . . . . . . . . . . .34
Making and Answering Calls . . . . . . . . . . . . .34
Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . .40
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . .42
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . .43

Section 7: Entering Text ................. 51
Entering Text with Onscreen Keyboard . . . . . .51
Entering Text using the QWERTY Keyboard . . .53

Section 8: Messaging ..................... 57
Types of Messages . . . . . . . . . . . . . . . . . . . .57
Composing Text Messages . . . . . . . . . . . . . . .57
Multimedia Messaging (MMS) . . . . . . . . . . . .58
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Google Mail (Gmail) . . . . . . . . . . . . . . . . . . . .62
Corporate Email (Exchange) . . . . . . . . . . . . . .65
Google Talk . . . . . . . . . . . . . . . . . . . . . . . . . .69

Section 9: Media ............................. 70
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . .70
Recording Videos . . . . . . . . . . . . . . . . . . . . . .73
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Section 10: GPS Services ................78
GPS Services . . . . . . . . . . . . . . . . . . . . . . . .
Google Maps . . . . . . . . . . . . . . . . . . . . . . . .
Voice Search . . . . . . . . . . . . . . . . . . . . . . . .
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . .

78
78
79
79

Section 11: Connections .................81
About Bluetooth . . . . . . . . . . . . . . . . . . . . . .
Turning Bluetooth On and Off . . . . . . . . . . . .
Using the Bluetooth Settings Menu . . . . . . . .
Pairing Bluetooth Devices . . . . . . . . . . . . . . .
Sending Contacts via Bluetooth . . . . . . . . . .
Disconnecting Bluetooth Connection
During an Active Call . . . . . . . . . . . . . . . . . .
Web and Data Service . . . . . . . . . . . . . . . . .
Navigating the Web . . . . . . . . . . . . . . . . . . .
Browser Menu . . . . . . . . . . . . . . . . . . . . . . .
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Wi-Fi Settings Menu . . . . . . . . . . .
Using the Android Market . . . . . . . . . . . . . . .
Applications . . . . . . . . . . . . . . . . . . . . . . . . .
Data Services FAQs . . . . . . . . . . . . . . . . . . .

81
81
81
82
84
84
85
86
87
91
92
92
93
93

Section 12: Tools ............................95
Before You Begin . . . . . . . . . . . . . . . . . . . . . 95
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
My Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . 99
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Updating Your Android Operating System . . 101

Section 13: Settings ......................102
Sound Settings . . . . . . . . . . . . . . . . . . . . . .
Display Settings . . . . . . . . . . . . . . . . . . . . .
Language Settings . . . . . . . . . . . . . . . . . . .
Location Settings . . . . . . . . . . . . . . . . . . . .

102
104
106
106

Synchronizing Accounts . . . . . . . . . . . . . . .
Search Settings . . . . . . . . . . . . . . . . . . . . .
Messaging Settings . . . . . . . . . . . . . . . . . .
Text-to-Speech . . . . . . . . . . . . . . . . . . . . .
Call Settings . . . . . . . . . . . . . . . . . . . . . . . .
Airplane Mode . . . . . . . . . . . . . . . . . . . . . .
TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security Settings . . . . . . . . . . . . . . . . . . . .

107
109
109
110
111
111
112
113

Section 14:
Health and Safety Information ...118
Health and Safety Information . . . . . . . . . . .
Please Note the Following Information
When Using Your Phone . . . . . . . . . . . . . . .
Samsung Mobile Products and Recycling . .
UL Certified Travel Adapter . . . . . . . . . . . . .
Consumer Information on Wireless Phones .
Road Safety . . . . . . . . . . . . . . . . . . . . . . . .
Responsible Listening . . . . . . . . . . . . . . . . .
Operating Environment . . . . . . . . . . . . . . . .
Using Your Phone Near Other
Electronic Devices . . . . . . . . . . . . . . . . . . .
FCC Hearing-Aid Compatibility (HAC)
Regulations for Wireless Devices . . . . . . . .
Potentially Explosive Environments . . . . . . .
Emergency Calls . . . . . . . . . . . . . . . . . . . . .
FCC Notice and Cautions . . . . . . . . . . . . . .
Other Important Safety Information . . . . . . .
Product Performance . . . . . . . . . . . . . . . . .
Availability of Various Features/Ringtones . .
Battery Standby and Talk Time . . . . . . . . . .
Battery Precautions . . . . . . . . . . . . . . . . . .
Care and Maintenance . . . . . . . . . . . . . . . .

118
119
119
120
120
126
128
129
130
130
132
132
133
133
134
135
135
135
136

Section 15:
Warranty Information ................. 138
Standard Limited Warranty . . . . . . . . . . . . . .138
End User License Agreement for Software . .141

Index .............................................. 145

Section 1: Getting Started
This section describes information about managing
your device, maximizing its performance and
creating a Google account.

Setting Up Your Device
Installing the Battery
1.

Remove the battery from its packaging.

2.

Grasp the device firmly and locate the cover

4.

Insert the battery into the opening in the back
of the device, making sure the connectors
align. Gently press down to secure the battery.

5.

Position the battery cover over the battery
compartment and press down until you hear a
click.

release latch.
3.

Place your fingernail in the opening and firmly
“pop” the cover off the device (similar to a
soda can).





Release Latch

Getting Started

1

Removing the Battery
1.

Charging the Battery

Make sure the power is off so that you don’t
lose any stored numbers or messages.

2.

Place your fingernail in the battery cover and

Keeping track of your battery’s charge is important. If
your battery level becomes too low, your device
automatically turns off, and you will lose any
information you were just working on.

firmly “pop” the cover off the device (similar to
a soda can).
3.

Carefully remove the battery from the device.

Warning!: Do not handle a damaged or leaking Li-Ion battery as
you can be burned.

Note: Although the battery comes partially charged. It is
recommended you fully charge the battery before using
your device for the first time.

1.

Connect the USB cable to the charging head.

Charging Head

2
Incorrect

1
4

Correct

3

USB Cable
2.

Insert the USB cable into the device’s charger/
accessory jack.

3.

Plug the charging head into a standard AC
power outlet.

2

Sensors

Virgin Mobile-approved or Samsung-approved
batteries and accessories can be found at stores or
through Samsung; or call 1-866-866-7509 to order.
They’re also available at www.virginmobileusa.com.
Battery Capacity
Your device is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before
it is fully drained. The battery provides up to 5 hours
of continuous digital talk time.

Incorrect

Correct

Charger/Accessory Jack
䊳

Plug the flat end of the charger into the device’s
charger jack and the other end into an electrical

At 3% of charge capacity, there are only a few
minutes of talk time left, the device sounds an
audible alert, displays a critical charge icon (
and then turns off.

),

Note: Long backlight settings, searching for service, vibrate
mode, browser use, and other variables may reduce the
battery’s talk and standby times.

outlet. The device turns on with the screen locked
and indicates both its charge state and percent of

Tip: Watch your device’s battery level indicator and charge the
battery before it runs out of power.

charge.
With the Virgin Mobile-approved Li-Ion battery, you
can recharge the battery before it becomes
completely run down.

Battery and Charger
Warning!: Use only Virgin Mobile-approved or Samsungapproved batteries and chargers with your device.
The failure to use a Virgin Mobile-approved or
Samsung-approved battery and charger may
increase the risk that your device will overheat,
catch fire, or explode, resulting in serious bodily
injury, death, or property damage.

Extending Your Battery Life
• Active applications, light levels, Bluetooth usage, and

GPS functionality all act to drain your battery. The
following is a list of helpful tips that can help conserve
your battery power:
• Reduce your backlight on time. See “Changing the
Backlight Time Length” on page 104
• Turn Bluetooth off when not is use. See “Turning
Bluetooth On and Off” on page 81
• Turn Wi-Fi off when not is use. See “Turning Wi-Fi On and
Off” on page 91
Getting Started

3

• Deactivate the GPS when not needed. Most applications

using this function will periodically query the GPS
satellites for your current location; each query drains your
battery. See “Activating Location Mode” on page 78
• Do not wait until your battery is completely depleted
before charging your device. Repeating this process of a
complete discharge and recharge can over time reduce
the storage capacity of any battery.
• Turn off Automatic application sync. See “Synchronizing
Accounts” on page 107
• Use the Power Control Widget to deactivate hardware
functions such as Wi-Fi, Bluetooth, GPS, Synchronization,
or LCD brightness setting. See “Adding and Removing
Widgets” on page 23
• Check the Running Services and close any unnecessary
applications. See “Manage Running Services” on
page 116

Your Device’s microSD Card and
Adapter

Inserting the microSD Card
Warning!: The microSD card and its adapter can be easily
damaged by improper operation. Please be careful
when inserting, removing, or handling it.

1.

Locate the microSD card slot along the side of
the device.

2.

Flip open the side microSD cover.

Caution!: Be sure to use only recommended microSD cards
(<32GB). Using non-recommended microSD cards
could cause data loss and damage your device.

3.

Firmly press the card into the slot until you hear
a clicking sound.

Note: Make sure the microSD card's gold contacts are facing
down.

The microSD Card
Your device is equipped with a preinstalled 2GB
microSD™ (Secure Digital) memory card. It allows
you to store images, videos, music, and voice data in
your device.
Important!: Camera, Camcorder, and Music playback features
are dependant on having a microSD memory card
installed. Although the Samsung Intercept™ comes
with a pre-installed 2GB card, it can support
microSD cards of up to 32GB.

4.

Replace the microSD card cover over the open
slot.

4

Removing the microSD Card
1.

Locate the microSD card slot along the side of

To insert the microSD card into the microSD adapter:
䊳

2.

3.

and gently slide the card until it is fully inserted.

Flip open the side microSD cover.

Note: You can easily damage the microSD card and its adapter
by improper operation. Please be careful when inserting,
removing, or handling it.

Firmly press the card into the slot and release

With the label side of the microSD card facing up,
insert the card into the supplied microSD adapter,

the device.

To remove the microSD card from the microSD
adapter:
䊳

Hold the front edge of the microSD card, and gently
pull it out to remove it from the adapter.

it. The card should pop partially out of the slot.
Warning!: Do not over-insert the card as this can damage the
contact pins.

4.

Remove the card from the slot.

5.

Replace the microSD card cover over the open
slot.

Unlock Screen

Adapter
The supplied microSD adapter allows you to use
microSD cards in other SD-compatible devices, like
computers, cameras, and printers. Before using the
microSD card with an SD-compatible device, you will
need to insert the microSD card into the microSD
adapter.

Getting Started

5

Turning Your Device On and Off

Locking and Unlocking the Phone

Turning Your Device On

Locking Your Device

䊳

Press and hold

.

Once your device is on, it may display “Searching for
Service.” When your device finds a signal, it enters
standby mode – the device’s idle state. At this point,
you are ready to begin making and receiving calls.
If your device is unable to find a signal after 15
minutes of searching, a Power Save feature is
automatically activated. When a signal is found, your
device automatically returns to standby mode.
In Power Save mode, your device searches for a
signal periodically without your intervention. You can
also initiate a search for Virgin Mobile service by
pressing any key (when your device is turned on).
Tip: The Power Save feature conserves your battery power
when you are in an area where there is no signal.

Turning Your Device Off
1.

Press and hold

for two seconds until you

see the powering-down animation on the

When your device is locked, you can only receive
incoming calls or make calls to 911.
䊳

Press
functions.

Unlocking Your Device
1.

Press

2.

Touch and drag the screen up or slide the

Touch Power off (

Creating a Google Account
You will need a Google account to access several
device features such as Gmail™, Google Maps™,
Google Talk™, and the Android™ Market
applications. Before you are able to access Google
applications, you must enter your account
information. These applications sync between your
device and your online Google account.
1.

From a computer, launch your preferred Web
browser and navigate to www.google.com.

) to power off the device.

Your screen remains blank while your device is off
(unless the battery is charging).

2.

On the main page, click Sign-in ➔ Create an

3.

Follow the onscreen prompts to create your

account now.
free account.

6

to awaken the device.

QWERTY keyboard out.

display screen.
2.

. Locking the screen prevents

accidental screen touches from activating phone

4.

Log into your provided email address, locate
the email from Google, and respond to the new
email to both confirm and activate your new
account.

Signing Into Your Google Account
1.

Launch the application that requires a Google
account (such as Android Market or Gmail).

2.

Click Next ➔ Sign in.

Note: If you do not already have a Google account, touch
Create and follow the onscreen prompts to create your
new account.

3.

Touch the Username and Password fields and
enter your information. See “Entering Text with
Onscreen Keyboard” on page 51 or “Entering
Text using the QWERTY Keyboard” on page 53.

4.

Create a new Gmail username by entering a
prefix for your @gmail.com email address.

5.

Tap Next. Your device then communicates with
the Google servers to confirm your information.

For additional information about synchronizing
accounts, see “Synchronizing Accounts” on
page 107.

Getting Started

7

Section 2: Understanding Your Phone
This section outlines key features of your phone. It
also describes the phone’s keys, screen and the icons
that display when the phone is in use.

Features of Your Phone
Your phone is lightweight, easy-to-use and offers
many significant features. The following list outlines a
few of the features included in your phone.
• Touchscreen with virtual QWERTY keyboard
• Solid Android platform
• Wi-Fi Capability
• Bluetooth enabled
• Full integration with Google applications (Gmail, YouTube,
Google Maps)
• Multiple Messaging Options: Email, Audio Postcard,
Instant Messaging, Picture Messaging, Google Talk,
Google Search, Video Messaging, Text Messaging,
Predictive Text
• Supports synchronizing with a corporate email account
• 3.2 Megapixel camera and video with auto focus, flash,
multi shot 8x digital zoom
• Brilliant widescreen TFT display
• MP3 player with Multitasking features
• Assisted GPS (TeleNav GPS Navigation)
• Webkit-based browser (3G speed)
• Downloadable applications from the Android Market
• Up to 32GB expandable memory slot

8

Your Device
16. Proximity
Sensor
1. Light
Sensor

15. Earpiece

2. Status Bar
Icons
3. Display
Screen
4. HOME Key

14. BACK Key

5. MENU Key

13. SEARCH Key

6. TALK Key

12. END/POWER
Key

7. Microphone
8. Optical Joystick

9. External
Speaker

11. Camera
Lens
10. Mirror

Key Functions
1.

to adjust the screen brightness/contrast.
• In a bright light condition (outdoors), the sensors
cause the device to increase the brightness and
contrast for better viewing.
• In a dim light condition (while talking on the phone)
the sensors detect talk activity and lock the keypad to
prevent accidental key presses.
2. Status Bar Icons provide information about your

3.

• While a Contacts entry or phone number is
highlighted, tap to call that contact or phone number.
7. Microphone allows other callers to hear you
clearly when you are speaking to them.
8.

Optical Joystick lets you highlight and select
(tap) onscreen items.

9.

External Speaker lets you hear the different
ringtones and sounds. You can mute the

strength, ringtone setting, messaging, signal

ringtone when receiving incoming calls by

strength, and battery charge.

pressing the volume button. The speaker also

Display Screen displays all the information

lets you hear the caller’s voice in

status, the Contacts list, and the date and time.
HOME Key returns you to the Home screen.
Press and hold to open the recently-used
applications window.
5.

TALK Key allows you to place or receive calls,
answer Call Waiting or activate Voice Dial.

device’s status and options, such as signal

needed to operate your device, such as the call
4.

6.

Light sensors let you use the ambient light level

speakerphone mode.
10. Mirror, as part of the built-in camera, lets you

see yourself when taking a self-portrait
picture.
11. Camera Lens, as part of the built-in camera,

MENU Key allows you to access your device’s

this 3.2 megapixel camera lets you take

main functions menu: Add, Wallpaper, Search,

pictures and videos.

Notifications, and Settings. While in a menu,

12. END/POWER Key lets you turn the device on or

touch to open a list of actions available from

off, end a call, or turn off the LCD.

the current screen or onscreen option.

• When the screen is turned off, press once to return to
Screen lock mode.
• While the device is unlocked and not on an active
call, press and hold to display the Phone options
menu (Silent mode, Flight mode, Power off).

• During an active call, press to open additional call
options such as: Contacts or Memo.

Understanding Your Phone

9

13. SEARCH Key displays the Quick Search box that

19. Headset Jack allows you to plug in an optional

can be used to search for a key term both on

headset for convenient, hands-free

the phone or online. It’s the ultimate search

conversations. CAUTION! Inserting an

field (page 15).

accessory into the incorrect jack may damage

• For example, entering the word “Pa” will display any
matching entries from your device’s Contacts list,
current device applications, online Android/Google
apps, or from any online Web page via Google search.
• Press and hold to launch Voice Search where you
can initiate a Google™ search by verbally entering a
text string. The device recognizes your spoken words
and initiates a Web search.
14. BACK Key deletes characters from the display in

the device.
21. microSD Card
Slot

17. Volume
Button

text entry mode. When in a menu, pressing the

20. Charger/Accessory
Jack

Back key returns you to the previous menu,
closes a dialog box, or exits an onscreen menu/
option.
15. Earpiece lets you hear the caller and automated

prompts.
16. Proximity Sensor detects how close an object is

19. Headset Jack

20. Charger/Accessory Jack allows you to connect

the phone charger or a USB cable (included).

to the surface of the LCD. This is typically used

CAUTION! Inserting an accessory into the

to detect when your face is pressed up against

incorrect jack may damage the device.

the LCD, such as during a phone call.
17. Volume Button allows you to adjust the ringtone

volume in standby mode, the voice volume
during a call, and media playback volume.
18. Camera Button lets you activate the camera and

camcorder and take pictures and videos.
10

18. Camera
Button

21. microSD Card Slot lets you use a microSD card

to expand the memory of your phone.

Landscape Phone Features

26. Space Key lets you add spaces between words

and characters.
29. Delete Key

27. Menu Key allows you to access your device’s

main functions menu while in Landscape
22. QWERTY
Keyboard

mode: Add, Wallpaper, Search, Notifications,
and Settings. While in a menu, touch to open a

23. Fn Key

list of actions available from the current screen
or onscreen option.
24. Shift
Key

28. Enter Key lets you enter additional lines of text.

25. Smiley Key
26. Space Key 27. Menu Key

28. Enter
Key

in text entry mode.

Landscape Mode
22. QWERTY Keyboard provides an alphanumeric

character keyboard layout. Lets you enter
numbers, letters, and characters, as well as
navigate within menus.
23. Fn Key (Function) key

, toggle to access

the numbers/symbols atop each key on the
QWERTY keyboard.
24. Shift Key lets you toggle alphabet characters

between mixed case, uppercase and
lowercase. Character case remains as selected
until the Shift key is pressed again.
25. Smiley Key (when used with the

29. Delete Key deletes characters from the display

key)

Viewing the Display Screen
Your device’s display screen provides information
about your device’s status and options. This list
identifies the symbols you’ll see on your device’s
display screen:
Activation Not Completed – Your automatic
device activation process failed, please
retry.
Signal Strength – Shows your current
signal strength. (More bars = stronger
signal.)
No Service – Your device cannot find a
usable signal.

lets you access Smiley icons (Emoticons).

Understanding Your Phone

11

Airplane Mode On – Your device will not
make or receive calls, or provide data
access. Local applications are still
available.
3G Available – Data service is active.
3G Communicating – Data service is active
and communicating. When active, the
icon is animated.
3G Dormant – Data service is currently
dormant.
3G Data Service Available – Broadband
data service is available.
3G Data Service Communicating – Data
service is active and communicating. See
“Data Connection Status and Indicators”
on page 85.
3G Data Service Unavailable – Data service
is currently unavailable.
Call in Progress – A voice call is in progress.
Audio is routed through either the earpiece
or external speaker.
Bluetooth Call in Progress – A voice call is
being routed through a Bluetooth headset.
Missed Call – You have missed an
incoming call.
Call Muted – The device microphone has
been muted.
12

Speaker – Speakerphone feature is
enabled.
Battery Strength – Shows your current
battery charge level. (Icon shown is fully
charged.)
Battery Low – Shows your current battery
charge level is very low.
Device Power Critical – Shows your current
battery only has three percent power
remaining and will immediately
shutdown. Represented as a blinking icon.
Bluetooth Active – Bluetooth technology is
active and enabled.
Bluetooth Connected – Bluetooth
technology is active and communicating
with an external device.
GPS Location On – Device location feature
is on and available for location-based
services such as GPS Navigation. See
“GPS Services” on page 78.
GPS Communicating – Device location
feature is on and communicating.
Wi-Fi Connected – Wi-Fi is connected,
active, and communicating with a
Wireless Access Point (WAP).
Wi-Fi Connection Issue – Wi-Fi is active but
there is a communication issue with the
target Wireless Access Point (WAP).

microSD Unmounted – The internal
microSD card has been disconnected
(unmounted) from the device and is now
ready for either removal or formatting.

Files Downloading – The device is
downloading select files.
Download Successful – A recent software
download was successfully downloaded.

Preparing for Mounting – The internal
microSD card is being prepared for
mounting to the device. This is required for
communication with the internal microSD
card.
USB Connection – The device has detected
an active USB connection.
USB Debug Connection – The device has
detected an active USB connection and is
in a USB Debugging mode.
Sign-in/Sync Error – There has been an
issue with your connection to the Google
server, or you were not properly signed
into your account. In order to use Google
application or sync features, you must set
up and sign into an active Google account.

Calendar Reminder – Shows you have a
reminder of an upcoming Calendar event.
Text Message – You have new text (SMS) or
multimedia (MMS) messages.
1

Voicemail Message – You have new
voicemail messages.
New Email message – Shows you have
received either a new Internet email
message or Exchange email message via
an Exchange server.
Alarm – You have an alarm event.

Silence All – All incoming sounds are
turned off.
Vibrate Only – The ringer is set to vibrate
only.
Data Synchronization – Application sync is
active and synchronization is in progress
for Gmail, Calendar, and Contacts.
System Updates Available – A new system
update is available for download.
Understanding Your Phone

13

Using the Notifications Panel
The Notification area indicates new message events
(data sync status, new messages, calendar events,
call status, etc). You can expand this area to provide
more detailed information about the current onscreen
notification icons.
1.

Launching Additional Panel Functions
In addition to notifications, this panel also provides
quick and ready access to four device functions.
These can be quickly activated or deactivated

Touch and hold the Status bar, then slide your
finger down the screen.

2.

Tap a notification entry to open the associated
application.

Note: The Notifications panel can also be opened on the Home
screen by pressing
and then tapping Notifications.

The following functions can either be activated
(green) or deactivated (grey): Wi-Fi, Bluetooth, Silent,
or Vibration.
Note: Only Silent or Vibration can be active at the same time.

Tip: Device Software Upgrades – Updates to your device’s
software may become available from time to time. Virgin
Mobile will automatically upload critical updates to your
device.
- You can also use the menu to manually check for and
download updates.
Press
➔
and tap Settings ➔ About phone ➔
System Updates ➔ Update Android to search for and
download available updates.

Device Function Keys
The Intercept™ comes equipped with four main
function keys that can be used on any screen to
provide added functionality.

14

Menu Key
The Menu key (
) activates an available menu
function for the current screen or application. When
on the Home screen, the following menu options are
available:
• Add (
) adds one of the following functions to a
selected screen. Options include: Shortcuts, Widgets,
Folders, and Wallpapers.
• Wallpaper (
) provides the ability to customize the
current screen’s wallpaper image. This image can be
obtained from either your Pictures folder or from any of
the available images within the device’s Wallpaper
gallery. See “Changing the Display Screen” on page 105.
• Search (
) displays the Quick Search box that can be
used to search for a key term both on the phone or
online. It’s the ultimate search field. See “Using the
Search Key” on page 15.
– For example, entering the word “Pa”, will display any
matching entries from your device’s Contacts list, current
device applications, online Android/Google apps, or from
any online Web page via Google search.
• Notifications (
) allows you to expand popup
notifications area to provide more detailed information
about the current onscreen notification icons. See “Using
the Notifications Panel” on page 14.
• Settings (
) provides quick access to the device’s
settings menu. See “Settings” on page 102. The Settings
menu can also be accessed by pressing
and
touching
➔
.

Home Key
The Home key (
) takes you back to your Home
screen (screen 1 of the 3 total available screens).
Back Key
The Back key (
) returns you to the previously
active screen. If the onscreen keyboard is currently
open, this key closes the keyboard.
Using the Search Key
The Search key (
) displays the Quick Search box
that can be used to search for a key term both on the
phone or online. It’s the ultimate search field. In some
instances, this key only opens a search box specific
to only the current application.
• Press
to launch the Quick Search box.
• Press and hold
to launch the Voice Search function.

Understanding Your Phone

15

Using your Device to Search

The Quick Search
box can be used to
Search Matches
(Device & Web Services)
manually enter a
term or number
Quick Search
that is searched
Voice Search
Box
for automatically
on both your
device and on the
Web.
Touching Voice
Search (
)
initiates the same
search function
but without the
need to use the
onscreen or
QWERTY
keyboards.
This feature can
also be used to
dial a phone
number and is a
supplement to the
current Automatic Speech Recognition (ASR) feature.
(See “Voice Dialing” on page 40.)
To search the phone and Web by entering text:
1.

Press

to launch the Quick Search box.

Note: There might be instances within an application where
pressing
reveals only an application-specific search.
Press
twice to open the Quick Search box.

2.

Use either the QWERTY or onscreen keyboard
to enter your search term. See either “Entering
Text with Onscreen Keyboard” on page 51 or
“Entering Text using the QWERTY Keyboard” on
page 53

• As you type, matching items on your device and matches

from Google’s Web search are added to the onscreen list
of previously chosen search results.
• Search preferences and settings can be configured to
display suggestions in a different manner. See “Search
Settings” on page 109.
Note: To hide the onscreen keyboard and see more of your
search matches, press
.

3.

Touch a desired match from the list of
suggestions, phone search results, or
previously chosen search matches. Once
touched, the item opens in the appropriate
application.

– or –
If what you’re searching for is not in the current
list, touch the Google Search icon (

) in

Quick Search Box or on the keyboard to initiate
a new search on the web.

16

To search the phone and Web via Voice Search:
1.

Press and hold

.

– or –
Touch

(microphone icon on the side of the

Quick Search box).
Note: Touching
in an application’s search box, searches the
application by voice, not the Web.

2.

From the open dialog, speak the words you
want to search for.

3.

Once complete, the Voice Search application

• Navigate to allows you to receive turn-by-turn directions.

Use either an Address name, Business name, business
type, or other navigation information to get the desired
directions.
• Map of allows you to view a map of an area via Google
maps. Use either an Address name, Business name, zip
code, or other navigation information.

Navigation and Customization
The Samsung Intercept™ is a touch-sensitive device
which allows you to not only select an onscreen
option with a single tap, but also scroll through long
menu lists. Simply slide up and down through the
display with your fingertip.

analyzes your spoken words and displays a list
of matching keyword terms.
Note: It is recommended that you use this feature in a quiet
room. Loud ambient or background noises can confuse
the application and result in inaccurate search results.

To use additional Voice Search functions:
From an open Voice Search dialog, speak the
following words to access additional features:
• Call allows you to initiate a call to a current Contacts
entry based on Name, Number, Phone Number type
(Work, Mobile, etc.).
• Directions to allows you to initiate a navigation session
via Google maps. Use either an Address name, Business
name, business type, or other navigation information to
get the desired directions.

Note: The Optical Joystick on your device lets you scroll
through onscreen items. Many menus feature a scroll bar
on the right to help you keep track of your position in the
menu.

Tip: Some menu options are also accessed by pressing and
holding an onscreen item, such as a Contact entry from
the Contacts tab.

Home Screen Overview
The Home screen is the starting point for many
applications and functions, and it allows you to add
items like application icons, shortcuts, folders, or
Google widgets to give you instant access to
information and applications. This is the default page
and accessible from any menu by pressing
.

Understanding Your Phone

17

• Status bar: located at the top of the screen, displays both

Notification and Status icons.
• Notification area displays icons associated with end-user

notifications such as: email messages, calls (missed, call
in progress), new voicemail, upcoming event, USB
connection, emails, Text/MMS messages. See “Using the
Notifications Panel” on page 14.
– These notifications appear at the top-left of the screen
(within the Status bar) and display important user
information.
– This information can be accessed by either swiping down
from the Status bar (page 9) or by accessing the
➔ Notifications (
).
Notifications panel
• Status area displays icons associated with the status of
the device such as communication, coverage, Bluetooth
and Wi-Fi communication, battery levels, GPS, etc.
• Main Home Screen: a customizable screen that provides
information about notifications and device status, allows
access to application Widgets.

Status Bar

Notification area
Status area
Main Home
Screen
Google search
Shortcuts

Application tab
• Extended Home Screens: the device’s screen extends

beyond the current visible screen width to provide more
space for adding icons, widgets, and more.
– There are three available screens, each populated with its
own default shortcuts or widgets. Each of these screens
can be customized and the current screen is indicated at
the top by a larger numeric circle.
– Press
to access the main Home screen (1) which
appears as the default “page” on the device and then
slide your finger horizontally across the screen to go to the
left or right extended screens (2). There are two additional
screens apart from the main Home screen.

18

– Think of it as having a desktop so wide that your screen
can only display a portion at a time.
Tip: While on an extended Home screen, press
to the main Home screen.

to return

Note: The Status bar is visible across all Home screens.

Extended Screen
(left)

Extended Screen
(right)

Note: Screen #1 is the Home screen.

• Google search: an onscreen Internet search engine

powered by Google™. Touch
to access the Voice
Search feature where you can verbally enter a search
term and initiate an online search.

• Widgets: are self-contained onscreen applications (not

shortcuts). These can be placed onto any of the available
screens (Home or Extended). See “Adding and Removing
Widgets” on page 23.
• Shortcuts: are icons that launch available device
applications such as Voicemail, Contacts, Phone, Email,
Alarm Clock, etc. These function the same as shortcuts
on your computer.
– Although some are already found on the Extended Home
screens, the majority can also be found within the
Applications tab.
– Shortcuts can be pulled out from this tab or pulled into it
(removed from an Extended Home screen). See “Creating
Shortcuts” on page 22.
• Application tab (
): houses all of your available
applications. Some of these applications also exist as
Widgets that can be actively placed onto an available
screen. Some sample shortcuts are:
– Phone (
) launches the phone-related screen
functions (Keypad, Call Log, and Favorites.
– Contacts (
) launches the Contacts-related screens
(Contacts, Groups, History, and Activities).
– Email (
) launches the email application that
manages both Internet-based and Corporate email
accounts.
Using the Applications Tab
All of your device’s applications are located within the
Applications tab. This tab houses shortcuts to your
currently available applications.
Note: This tab houses all default and downloaded applications
(installed from Android Market or from the Web).

Understanding Your Phone

19

1.

Press

and tap
to open the tab.

• To close the Applications
screen, tap
again
or press
.
2. Scroll though the list
and tap an icon to
launch the associated
application.
• The screens contains
device applications such
as Alarm Clock, Browser,
Calculator, Camera,
Market, and much more.
Applications
The following is a listing of the current applications
available on both the Home/Extended screens and via
the Applications tab.
Activate - Begins the device activation
process.
AirG Chat – Accesses an interactive and
interest-categorized mobile community.
Alarm Clock – Accesses the Alarm Clock
application (page 99).
MP3

Amazon MP3 – Launches the Amazon
MP3 music download service (page 75).
Browser – Launches the Web browser
(page 87).

20

Calculator – Launches the onscreen
calculator application (page 101).
Calendar – Launches the Calendar
applications that syncs itself to either your
Google or Exchange Work calendar
(page 95). Events can only be synched to
a managed account (page 46).
Camera – Launches the built-in camera
(page 70).
Contacts – Displays the Contacts tab
listing current contacts, synced from
either your Google or Exchange account
(page 107 and page 108). Contacts can
only be synched to a managed account
(page 46).
Downloads - Launches an application
allowing you to view downloaded content.
Email – Provides access to both your
Exchange work email and Internet email
accounts (such as Google, Yahoo, etc).
(page 61).
Facebook – Launches the Facebook Web
page via the browser (page 87).
Gallery – Displays a Gallery of camera
images and video stored in the microSD
card (page 72)
Gmail – Provides access to your Gmail
account (page 62).

Latitude - Allows you to broadcast your
location to select friends and family.

Places - Launches a Facebook application
that allows you to see places that are
popular and trendy among your friends,
view popular places in your friends’
networks, and get real-time feed about
your friends’ current locations.

Maps – Launches a Web-based dynamic
map that helps you find local businesses,
locate friends, view maps and get driving
directions (page 78).

Settings – Access the device’s built-in
Settings menu (page 102).

Market – Browse and search for
applications on Android Market (page 92).

Talk – Launches a Web-based Google Talk
application that lets you chat with family
and friends over the Internet for free.

Memo – Creates new text memos
(page 99).
Messaging – Provides access to your text
messaging application (SMS) (page 57).

ThinkFree Office – Provides access to a
Microsoft® Office-compatible Office®
suite. It also provides a centralized
location for the management of your
online and offline files.

Music – Launches the built-in Music
Player (page 75).
My Account - Allows you to view your
account information, including monthly
bills, payment history, and current usage.
My files – Launches a file browser that
allows you to view only supported image
files and text files (page 99).
Navigation - Launches the Google Maps
Navigation application, allowing you to
speak or type a destination and acquire
step-by-step directions. (page 79)
Phone – Access the phone keypad
(page 34).

/,9(

Virgin Mobile Live - Launches a
customizable mobile entertainment
application. It provides the latest
ringtones, wallpapers, and games. You
can also download albums and DRM free
tracks and sync them to your computer.
Voice Dialer – Launches your device’s
built-in automatic speech recognition
(ASR) software, called Voice Control, to
dial a phone number in your Contacts or to
launch phone functions (page 41).

Understanding Your Phone

21

Voice Search – Launches your device’s
built-in automatic speech recognition
(ASR) software and initiates a Google
search based on the recognized text
(page 79).

2.

Select a location
(screen) for your
new shortcut by
scrolling across

YouTube – Launches the YouTube
webpage via the browser (page 77).

your available
screens until you
reach the desired
one. See “Home

Note: The Email application includes access to both Exchange
Server-based email (also known as Work email) and other
Internet-based email providers such as Yahoo and Gmail.

Customizing Your Home Screen
You can customize your Home screen by doing the
following:
• Creating Shortcuts
• Adding and Removing Widgets on the current screen
• Repositioning Widgets
• Creating Folders
• Changing the Background (Wallpaper)
Creating Shortcuts

Shortcuts are different than the current Home screen
Widgets that only launch an application. Shortcuts
activate a feature, action, or launch an application.
Note: To move a shortcut from one screen to another, it must
first be deleted from its current screen. Activate the new
screen, then add the shortcut.

To add a shortcut from the Applications tab:
1.
22

Press

to activate the Home screen.

Screen Overview”
on page 17.
3.

Tap the
Applications (

) tab to reveal all your current

applications. By default, the applications are
listed in a Grid view.
4.

Scroll down through the list and locate your
desired application.

5.

Touch and hold the onscreen icon. This creates
an immediate shortcut of the selected icon and
closes the Applications tab. The new shortcut
then appears to hover over the currently active
screen.

Note: The same shortcut can be added to any of the available
screens (Home or Extended). The application you add to
the screen will still appear within the Applications tab.

6.

While still holding the onscreen icon, position it

To delete a shortcut:

on the current screen. Once complete, release

1.

Press

the screen to lock the shortcut into its new

2.

Touch and hold the desired shortcut. This

position.
To add a shortcut via the
Add to Home screen:
1.

Touch and hold on
an empty area of
the screen.

3.

unlocks it from its location on the current
screen.
3.

Press to activate
the Home screen.

2.

From the Add to
Home screen
window tap

to activate the Home screen.

Drag the icon over the Delete tab (

) and

release it.
Adding and Removing Widgets

Widgets are self-contained applications that reside in
either your Applications tab or on the Home or
Extended screens. Unlike a shortcut, this Widget
appears as an onscreen application.
Note: To move a Widget from one screen to another, it must
first be deleted from its current screen. Activate the new
screen, then add the Widget.

Shortcuts.
4.

Tap a selection from the available list:

• Applications
• Bookmark
• Contact
• Direct dial
• Direct message
• Directions & Navigation
• Gmail label
• Music playlist
• Settings
5. Follow the onscreen instructions to add the

To add a Widget:
1.

Press

to activate the Home screen.

2.

Touch and hold on an empty area of the
screen.

3.

From the Add to Home screen window tap
Widgets.

4.

Tap an available Widget to place it on your
current screen.
• Choices include: Analog clock, Facebook,
Latitude, Music, Picture frame, Power Control,
and YouTube.

new shortcut to your current Home screen.
Understanding Your Phone

23

Creating and Managing Folders

To remove a Widget:
1.

Touch and hold a Widget until you can move it
around on the screen.

2.

Touch and hold the desired widget. This

To create a folder onscreen:

unlocks it from its location on the current
screen.
3.

Drag the widget over the Delete tab (

) and

release it.
• As you place the Widget into the Trash, both items
turn red.
• This action does not delete the Widget, it just
removes it from the current screen.
To place a Widget onto a different screen:
1.

Follow the steps to remove the Widget from the
current screen (page 23).

2.

A Widget cannot be dragged from a current
screen to an adjacent screen. It must first be
removed from its current location, then added
back to a new current screen.

3.

Touch and drag across your screen to view
another available screen (there are three
available screens [1 Home and 2 Extended
screens]) (page 18).

4.

Follow the steps to add a Widget to the current
screen (page 23).

24

Folders are located on any of the three available
screens and can contain both files (such as data and
images) and Contact information or entries.
1.

Press

to activate the Home screen.

2.

Touch and hold on an empty area of the screen.

3.

From the Add to Home screen window tap
Folders.

4.

Tap an available folder type to place it on your
current screen.
• Choices include New folder, All contacts,
Contacts with phone numbers, Facebook
Phonebook, Received list from Bluetooth,
Recent documents, or Starred contacts.

Note: Starred contacts are those Contact entries tagged as very
important.

Accessing Recently-Used Applications
Your device keeps a running list of your six most
recently used applications.

1.

Press and hold
to open the
recently-used
applications
window.

2.

Portrait
View

Tap an icon to
open the related
application.

Changing the Screen
Orientation

The Samsung
Intercept™ is capable
of automatically changing the orientation of some
onscreen content. The device’s built-in
accelerometer senses movement and changes its
angle/orientation.
This allows the device to change the onscreen
content (images, video, Web pages) to properly
display based on the current angle (some screens
may not automatically change).

Landscape
View

Although most screens will change orientation once
the QWERTY keyboard is opened, this feature can be
manually enabled to change the orientation for all
applicable screens when rotation is detected.
Note: An example of a screen that does not automatically reorient is the Home screen. This screens requires you
slide out the QWERTY keyboard. An example of a screen
that automatically re-orients by moving the device is the
Contacts screen. This only requires you turn the device
on its side.

Understanding Your Phone

25

To manually activate the auto-rotate feature:
1.

Press

➔

and tap

display.
2.

3.

➔ Sound &

Scroll down and tap Orientation. A checkmark

Tap a menu item to make a selection or
activate a field.

To launch the Keypad using your fingers:
䊳

Tap

from the Home screen.

indicates the feature is enabled. See “Changing

– or –

the Screen Orientation” on page 25.

Press

• Clear the Orientation checkmark to disable this
automatic orientation adjustment.
Menu Navigation
There are three ways to navigate through a menu:
• Using your finger (page 26)
• Using the Optical Joystick (page 26)
• Using the built-in keyboard’s navigation/arrow keys
(page 27)

and tap

Keypad

.

Selecting Menu Items Using the Optical Joystick

Optical
Joystick
Scrolling

Selecting Menu Items Using your Fingers

As you navigate through the menu, you activate menu
options by tapping the onscreen entry. Select any
option by tapping it.
1.

Pressing

Tap an onscreen
icon to launch a
menu or feature.

2.

across the screen
to navigate through
a menu list (bottom
up or top down).

26

Navigation
Keys

Scroll your finger
The Optical Joystick acts as a dual touch-sensitive
mouse and OK/Enter key. As you navigate through a
menu, options are highlighted. Select any option by
highlighting it and pressing
.
The direction of your onscreen movements while
using the Optical Joystick is determined by the
current orientation of your device.

• When your QWERTY keyboard is visible, your device
is placed into Landscape mode.
• When the keyboard is hidden, your device is placed
into Portrait mode.
To launch the Keypad using your joystick:
1.

Access the QWERTY keyboard and locate the
navigation keys, located at the right of the keyboard.

From the Home screen, use your finger to
scroll over the Optical Joystick.

2.

Highlight

. Scrolling over the Optical

Joystick highlights the Keypad icon on the
screen.
3.

Press

.

To view your text messages using your joystick:
1.

Scroll across the Optical Joystick until
highlighted and press

2.

3.

To view your text messages using the directional
keys:

.

Scroll down and highlight Messaging (
and press

is

1.

Use the keys until
press

)

. (If you have any text

2.

is highlighted and

.

Press the navigation keys until Messaging

messages, they are displayed.)

(

Highlight an available message and press

have any text messages, they are displayed.)

to view its content.

3.

Selecting Menu Items Using your Keyboard

As you navigate through a menu with these
navigation keys, options are highlighted. Select any
option by pressing a directional arrow from the
QWERTY keyboard and moving the onscreen
selection, highlighting it and pressing
.
• If the option is numbered, you can select it by
pressing the corresponding number on the phone’s
keypad.

) is highlighted and press

. (If you

Press Up or Down to highlight an available
message and press

to view its content.

Backing Up Within a Menu

To go to the previous menu:
䊳

Press

.

To return to Home screen:
䊳

Press

.

Understanding Your Phone

27

Using Context Menus
Context menus (also called popup menus) contain
tools that apply to a specific item on the screen. They
function similar to those menu options available on
your computer when you use a right-mouse click.

Opening Menus With Voice Dialer
You can jump directly to many menu items or
applications by saying “Go to” followed by a menu
option.
1.

You open a context menu by touching and holding an
onscreen item. You can also open an item’s context
menu by selecting it with the optical joystick and then
pressing and holding the optical joystick.

Press and hold
. You then
hear a prompt.

– or –
Press

Not all items have context menus. If you touch and
hold an item that has no context menu, nothing
happens.

and
➔

tap

(Voice
Dialer).
2.

When you see
“Listening,” say “Open.” A list of valid actions is
displayed.

3.

Tap an action, the device opens the selected
menu.

Tip: Tap and scroll through the onscreen list to reveal more
options.

28

Section 3: microSD Card
Your device is equipped with a preinstalled 2GB
microSD™ (Secure Digital) memory card. It allows
you to store images, videos, music, and voice data in
your device.
Important!: Camera, Camcorder, and Music playback features
are dependent on having a microSD memory card
installed. Although the Samsung Intercept™
comes with a pre-installed 2GB card, it can support
microSD cards of up to 32GB.

microSD Icon Indicators
The following icons show your microSD card
connection status at a glance:
The card has been unmounted (released
from use) from the device.
The card is being prepared for use and for
mounting.
The card has been removed.

microSD Write Protection
The microSD adapter has a built-in Write Protection
lock to prevent accidental overwriting or removal of
your data when the microSD card and adapter are
inserted in another device.
䊳

Slide the Write Protection lock tab down into the
“Lock” position to prevent overwriting of data. To
allow data to be added or removed from the
microSD card, slide the Write Protection lock tab
up into the normal position.

Connecting Your Device to Your
Computer
Before using your device’s mass storage capabilities,
you need to prepare your device’s data services to
synchronize with your desktop or laptop computer.
Once you have connected the device to the computer,
you can transfer your data to or from the microSD
card.
Before You Begin

Warning!: DO NOT remove a microSD card while the device is
accessing or transferring files. Doing so will result in
loss or damage of data. Make sure your battery is
fully charged before using the microSD card. Your
data may become damaged or lost if the battery
runs out while you are using the microSD card.

Here is what you will need to have before you can
successfully establish a connection between your
Samsung Intercept™ and PC.
• microSD card (internally installed prior to start)
• compatible USB cable (included)

microSD Card

29

1.

With the microSD card installed, connect your

microSD Card Settings

device to your computer using a compatible

Viewing Memory in the microSD Card

USB cable. (Wait for the connection to be
completed. When connected, the host
computer will automatically detect your

1.

device.)
2.

3.

The USB icon (

Press

➔

and tap

➔ SD card &

phone storage.

) now appears in the top left

Review the available information.

Notifications area on your device.

2.

Touch and drag down the Status screen to

• The storage capacity page is divided into two sections:
External SD card and Internal phone storage.
3. Press
to return to the previous page.

reveal the Notifications page (or from the Home
screen press
4.

The Samsung Intercept™ allows you to review the
memory allocation of both your device’s internal
storage and that of the microSD card.

and tap Notifications).

Tap USB connected ➔ Mount to copy files
between your computer and your device's
microSD card.

Formatting the microSD Card
Formatting a microSD card permanently removes all
files stored on the card.
1.

Important!: The internal microSD card MUST BE MOUNTED
before your computer detects it and your are able to
communicate with it.

Press

➔

and tap

➔ SD card &

phone storage.
2.

Touch Unmount SD card to release the microSD
card from its use by the device. The

5.

Locate the newly created Drive letter on your
computer. You can now begin to use the
microSD card as a storage device.

To remove the connection:
䊳

When you have finished transferring data, click the
USB device icon on your computer's taskbar, and
follow the onscreen instructions to safely unplug
the USB cable.

30

icon

appears within the Notifications area to indicate
an unmounted internal microSD card.
Once released, tap Format SD card ➔ Format SD card
➔ Erase everything.
• Once completely formatted, the card is automatically
re-mounted (reconnected for use by the device).

Important!: The formatting procedure erases all the data on the
microSD card, after which the files CANNOT be
retrieved. To prevent the loss of important data,
please check the contents before you format the
card.

Important Connection Information
• To avoid loss of data, DO NOT remove the USB cable, the

microSD card, or the battery while accessing or
transferring files.
• DO NOT use your computer to change or edit folder or file
names on the microSD card, and do not attempt to
transfer large amounts of data from the computer to the
microSD card. Doing so may cause the microSD card to
fail.
• DO NOT turn off or restart your computer, or put it into
standby mode, while using a mass storage device. Doing
so will result in loss or damage of data.
• The internal microSD card can only be mounted for use
by either the device or a connected computer. Prior to
accessing the card via a different method, it must first be
unmounted from its current device (phone or computerUSB).
Important!: The internal microSD card can only share a
connection with one device at a time, either your
device or your computer (via its USB connection),
not both. You can not browse the contents of the
card via your device if they are currently being
browsed via your PC.

microSD Card

31

Section 4: Setting Up Service
This section outlines details about activation, setting
up your voicemail and what to do when you need help
with your device.

Activating Your Device
After purchasing your Virgin Mobile Phone from an
authorized retailer, you will need to go online to
activate your new device.
䊳

From your computer’s Web browser, go to https://
www1.virginmobileusa.com/activate/ and complete the
onscreen instructions to activate your device.

When you have finished, make a device call to
confirm your activation. If your device is still not
activated or you do not have access to the Internet,
contact Virgin Customer Service at 1-888-322-1122 for
assistance.

Setting Up Your Voicemail
Your device automatically transfers all unanswered
calls to your voicemail, even if your device is in use or
turned off. You should set up your voicemail and
personal greeting as soon as your device is activated.
Always use a password to protect against
unauthorized access.
1.

From the phone standby mode, touch and hold

2.

Follow the system prompts to:

.

• Create your password.
• Record your name announcement.
32

• Record your greeting.
Note: Voicemail Password - Virgin Mobile strongly recommends
that you create a password when setting up your
voicemail to protect against unauthorized access. Without
a password, anyone who has access to your device is
able to access your voicemail messages.

Getting Help
Managing Your Account
Online: www.virginmobileusa.com
• View your monthly bills and payment history
• View your current usage
• View the status and information about a replacement
device
• Update your Billing Address or switch to a paperless
billing statement
• Make a Payment
• Set up and manage Auto Bill Pay
• Manage Referrals
• Switch from one device to another, if you own multiple
devices
• Manage your Add-On Services
• Order Accessories
• Get Downloads
You can check your account at any time by logging
into My Account at:
https://www1.virginmobileusa.com/myaccount/home.do.

From your Phone:

Virgin Mobile at Your Service:
1-888-322-1122.
Virgin 411
Virgin 411 gives you access to a variety of services
and information, including residential, business, and
government listings; movie listings or show times;
driving directions, restaurant reservations, and major
local event information.
There is a per-call charge to use Virgin 411, and you
will be billed for airtime.
䊳

Tap

– or –
text

with “HELP” in the

subject line.
For more information or to see the latest in products
and services, visit us online at
www.virginmobileusa.com.

Setting Up Service

33

Section 5: Call Functions
This section describes features and functionality
associated with making or answering calls, and the
Contacts list, which is used to store contact
information.

Displaying Your Phone Number
䊳

Press

➔

➔ About phone ➔

and tap

Status. (Your phone number and other information
about your device and account is displayed.)

Making and Answering Calls
Making Calls
1.

Press

and then tap

.

– or –
Press
2.

and touch

Keypad

.

Enter a phone number using the onscreen
dialpad and tap

.

• If you make a mistake while dialing, touch
erase the numbers.)
3. Press
or tap End call when finished.

to

Tip: To redial your last outgoing call, press
twice.To redial
other recent numbers, press
, tap a number from the
Call Log list, and press Call or
. When making calls off
the Nationwide Virgin Mobile Network, always dial using 11
digits (1 + area code + phone number).

34

Dialing Options
When you enter numbers within the Keypad, you will
see three onscreen options.
From the Keypad screen, you have the following
options:
• Call (
) to call the entered number.
• Delete (
) to delete digits from the current number.
• Send message (
) to send the current caller a text
message while still maintaining the current call active.
To initiate additional options, tap
and the
onscreen button.
• Add to Contacts to add the current number to either a
new or existing Contacts entry.
• Speed dial setting to access the Speed Dialing menu
where you can assign a speed dial location to a current
Contacts entry. See “Speed Dialing” on page 39.
• Add 2-sec pause: to insert a two second pause to enter a
2 second delay within a number string (the phone
continues dialing after 2 seconds without any additional
keys being pressed).
• Add wait to insert a hard pause within the number string
(the phone waits for your input). A wait requires that any
consecutive numbers be manually sent by touching Yes.

Answering Calls
1.

Missed Call Notification

Make sure your device is on. (If your device is
off, incoming calls go to voicemail.)

When you do not answer an incoming call, the Status
bar indicates
.
To display a Missed Call entry from the Home screen:

Note: All call answering options listed below require you touch
and hold the button to activate the function. When
unlocked, some functions can be activated by tapping
the onscreen button.

1.

finger down the screen.
2.

2.

Press

or touch and hold

Accept

to answer an

incoming call. Other options include:

Touch and hold the Status bar, then slide your
Tap the Missed call entry (

). This opens the

Call log screen.
3.

Tap an entry and select Calling.

• Reject (
) sends the call directly to your voicemail
box.
• Silence to temporarily mute the ringer.
• Reject with msg sends the call to your voicemail box
and immediately allows you to send that caller a text
message.
Pressing the Volume down button also mutes the
ringer.

– or –

Your device notifies you of incoming calls in the
following ways:
• The phone rings or vibrates.
• The backlight illuminates.
• The screen displays an incoming call message.

[number]. See “Using Context Menus” on

Reject

If the incoming call is from a number stored in your
Contacts, the entry’s name is displayed. You may also
see the caller’s phone number, if available.
Press

to return the call.

– or –
Touch and hold an entry from the Call Log list
and from the context menu, select Call
page 28.
Calling Emergency Numbers
You can place calls to 911 (from the Keypad, enter
), even if your device is locked
or your account is restricted.

.
During an emergency call, press
options. Select an option.

– or –
Tap

and press

Note: When you place an emergency call, your device
automatically enters Emergency mode.

Ending a Call
䊳

Highlight an entry using the Optical Joystick

End call

to display your

.
Call Functions

35

• Speaker On to activate speakerphone mode. (If you are in

speakerphone mode, the option is displayed as Speaker
Off to deactivate.)
• Dialpad/Hide dialpad to show or hide the onscreen
dialpad.
• End call to end the current call.
To exit Emergency mode:
1.

Press

2.

Tap Exit on the Emergency Call Back mode.

or tap

End call

to end a 911 call.

Note: When you end the 911 call, you are returned to the
Emergency Call Back mode. Within the Emergency Call
Back mode, tap OK or press the Home key to use another
menu.

Enhanced 911 (E911) Information

This device features an embedded Global Positioning
System (GPS) chip necessary for utilizing E911
emergency location services where available.
When you place an emergency 911 call, the GPS
feature of your device seeks information to calculate
your approximate location.
Note: Depending on several variables, including availability and
access to satellite signals, it may take up to 30 seconds
or more to determine and report your approximate
location.

In-Call Options
• Once you initiate a call,
you will see six onscreen
options. To select an
option, tap the
corresponding option.
Dialpad/Hide to toggle
the appearance of the
onscreen dialpad.
• End call to end the
current call.
• Speaker to route the
device’s audio through
the speaker (On) or
through the earpiece
(Off).
– Activate Speaker to route the device’s audio through the
speaker. (You can adjust the speaker volume using the
volume keys.)
– Deactivate Speaker to use the device’s earpiece.
Warning!: Because of higher volume levels, do not place the
device near your ear during speakerphone use.

• Mute to mute the microphone during an active call. Tap

again to unmute the microphone.
Note: If Mute is activated, the speaker mode is deactivated.

Important!: Always report your location to the 911 operator when
placing an emergency call. Some designated
emergency call takers, known as Public Safety
Answering Points (PSAPs) may not be equipped to
receive GPS location information from your device.

36

• Bluetooth to route the device’s audio through the

connected Bluetooth headset (On) or through the speaker
(Off). See “Turning Bluetooth On and Off” on page 81.

– When the call is routed to a Bluetooth headset, the
current call area shows the Bluetooth call icon (

End-of-Call Options
).

Note: The Headset button is activated to show the current call
is routed to the connected Bluetooth headset.

• To route the current call back to the device, tap
Headset to temporarily use the device. Tap it again to
route the call back to the connected Bluetooth
headset.
– When turned off, the call is routed through either the
earpiece or speaker and shows (
).
Touch Keypad ( Keypad ) to use the onscreen dialpad to
enter additional numbers, for example, an extension
or access code.
– For example: When you call your bank’s 800 number, use
your dialpad to enter your account number and PIN.
Pressing
during a call displays a list of available
in-call features. To select an option, tap the
corresponding option.

After you receive a call from or make a call to a
phone number that is not in your Contacts, the device
displays the following options:
• Add to Contacts to add the current new number to your
Contacts. (See “Creating a New Contacts Entry” on
page 44.)
• Update existing to add the current number to an existing
Contacts entry. (See “Adding a Number to a Contacts
Entry” on page 49.)
• Call to redial the selected number and call back the
recipient.
• Message to send the selected number a text message.
Note: The End-of-Call options are not displayed for calls
identified as No ID, Restricted, or Unknown.

Additional Calling Options
To obtain additional options such as phone number
and the duration of the call, you must access the Call
Log screen. See “Missed Call Notification” on
page 35.
1.

Press

and then tap

➔

Call log

.

– or –
Press

and touch Call log ( Call log ).

• Contacts to toggle the appearance of the onscreen

dialpad.
• Memo to create a new memo while remaining on the call.
Call Functions

37

2.

Tap an entry from the list and then tap:
• Call to dial the selected number and call the recipient.
• Send message to send the selected number a text
message.
• Send email to send the selected an email message.
Requires the entry to have an available email address.
• Create contact to add the new number to your
Contacts. (See “Saving a Phone Number” on
page 38.)
• Update existing to add the current number to an
existing Contacts.

– or –

2.

Press

and tap Add to Contacts.

– or –
Tap Add to Contacts (located above the dialpad).
3.

Tap Create contact.

Note: The Number you previously entered displays as the
contact’s Mobile phone number by default.

4.

Touch the First

5.

Use the onscreen

name field.

Tap an entry from the Call log list, and then

or QWERTY

press

keyboard to enter

and tap View contact, Delete, or Edit

the new contact

number before call.

name and any
Note: The End-of-Call options are not displayed for calls
identified as No ID, Restricted, or Unknown.

additional

Saving a Phone Number

you want

The number of Contacts entries you can store in your
device is limited only by available memory space.
Your device automatically sorts the Contacts entries
alphabetically. Each entry’s name can contain an
unlimited number of characters. (For more
information, refer to “Contacts” on page 44.)
To save a new number from the Home screen:
1.

Tap

➔

Keypad

and enter a number.

information that
associated with
this contact.
6.

Touch Save to store and update the new entry.

Finding a Phone Number
You can search Contacts for entries by name.
1.

Press

and tap

.

– or –
From the Keypad screen, tap

38

Contacts

.

2.

3.

Turn the device on its side and slide open the

To speed dial a contact from Favorites:
1.

Press

Enter the first letter or letters of an entry. (The

2.

Scroll through the list and tap the contact.

more letters you enter, the more specific the

3.

Tap to place a Call or Send Message to send a

search.)
4.

Dialing From the Contacts List
Press

and tap

Contacts

) to list entries.

Scroll through the list and tap the entry you
want to call.

3.

Tap the phone entry number.

Only an existing Contacts entry can be assigned to an
available Speed Dial location.
Note: Eight speed dial locations are available. Location 1 is
reserved for your voicemail.

To assign a Contacts entry to a Speed Dial location:
1.

– or –
Press

Dialing a number from the Favorites tab is similar to
dialing one from the Contacts tab. See “Dialing From
the Contacts List” on page 39.
Assigning a Speed Dial Location

.

Tip: From Keypad screen, tap Contacts (

2.

and then tap

message to the contact.

To display contact details, tap an entry from
the list.

1.

➔ Favorites.

QWERTY keyboard.

Press

and tap

.

– or –

to dial the entry’s default phone

number.

➔ Contacts.

Press

and then tap

and touch Speed dial.

Speed Dialing

2.

Press

Dialing from Favorites

3.

Touch an empty speed dial location.

4.

Scroll through your Contacts list and touch an

You can quickly dial contacts you call frequently by
adding them to your Favorites list. Although not
assigned to a speed dial number, this is a quick and
easy way to dial your favorite Contacts. See “Adding
Entries to Your Favorites” on page 50.

entry’s phone number. Once complete, the
entry’s contact image and selected number are
added to the selected Speed Dial location.

Call Functions

39

To call a speed dial number:
1.

Press

and then tap

3.

.

then tap

2.

Press and hold a dialpad number. The phone

– or –
Press

followed by the country code and phone

and touch Keypad ( Keypad ).

number is then dialed.
3.

. (The device automatically adds

the access code for international dialing,

– or –
Press

Dial the country code and phone number, and

and touch Speed dial setting ➔

[number] with the desired key associated with

number.)
Calling in Lock Mode

When your device is locked, you can only receive
incoming calls or make calls to 911or Virgin Mobile At
Your Service.
1.

Press

to reveal the lock screen.

the speed dial location. The phone number is
then dialed.

Note: The Unlock Pattern applies if the Require Pattern setting is
enabled.

Plus (+) Code Dialing
When placing international calls, Plus Code Dialing
automatically enters the international access code for
your location (for example, 011 for international calls
made from the U.S.). See “Activating Plus Code
Dialing” on page 111.
1.

Press

and then tap

.

– or –
Press
2.

and touch Keypad ( Keypad ).

Touch and hold
display screen.

40

until you see a “+” on the

2.

Tap Emergency call to reveal the Emergency
Keypad to place your emergency call.
• Draw your unlock pattern to regain access to the full
dialer and unlock the device.

Voice Dialing
You can use your device’s built-in automatic speech
recognition (ASR) software, called Voice Dialer, to dial
a phone number in your Contacts or to launch phone
functions. All you have to do is to talk into the phone,
and ASR will recognize your voice and complete tasks
by itself.

Activating Voice Dialer
䊳

Press and hold

.

You will then see a
prompt.

tap

Making a Voice Call With Voice Dialer
1.

– or –
Press

Tip: Use Voice Dialer in a quiet environment so it can
accurately recognize your commands.

and

– or –
Press

(Voice Dialer).

To complete your task, simply follow the voice
prompts or touch an onscreen option.
Available ASR commands include:
• Call  to call an entry in your Contacts list or
a spoken phone number. (See “Making a Voice Call With
Voice Dialer” on page 41.)
• Dial  to call an entry in your Contacts list or
a spoken phone number.
• Redial  to callback an entry in your
Contacts list or a spoken phone number.
• Open  to jump directly to menu items or
applications. (See “Opening Menus With Voice Dialer” on
page 28.)

. You will then see a

prompt.

➔

The screen displays
“Listening” and the
phone prompts you to
say the name of the
command you want to
use.

Press and hold

2.

➔

and tap

(Voice Dialer).

When you see “Listening,” say “Call” followed
by the name and the label for the phone
number you wish to call. For example, say
“Call John Smith Mobile.” The device dials the
number stored for the contact “John Smith”
with the label “Mobile.”

• You can also touch the onscreen Call 
field to activate the function.
• If the location is not recognized or the name does not
have a phone number stored in Contacts, your phone
will display a list possible options onscreen.
• If a name has only a single number, or if you know the
name but are not sure which number to call, say
“Call” followed by the name only. For example, say
“Call John.” If the name is recognized and there is
only one phone number for the name, your device
immediately places the call.
Calling a Phone Number With Voice Dialer
1.

Press and hold

. You then hear a prompt.

– or –
Press

and tap

➔

(Voice Dialer).
Call Functions

41

2.

When you see “Listening,” say “Call” followed
immediately by a valid string of digits to be
dialed, for example, say “Call 555 555 5555.”

3.

If the location is not recognized or the name
does not have a phone number stored in
Contacts, your phone will list possible options
onscreen.

Speak naturally and clearly and remember to speak
one digit at a time. For example, 1-800 should be
pronounced “One Eight Zero Zero.”

Caller ID
Caller ID allows people to identify a caller before
answering the phone by displaying the number of the
incoming call. If you do not want your number
displayed when you make a call, follow these steps.
1.

Press

➔

and then tap

Keypad

to access

the onscreen dialer.
2.

Tap

PQRS

When you’re on a call,
Call Waiting alerts you
to incoming calls by
sounding two beeps.
Your device’s screen
informs you that
another call is coming in
and displays the caller’s
phone number (if it is
available and you are in
digital mode).

.

New incoming call

To respond to an
incoming call while
you’re on a call:
䊳

Before accepting the
incoming call, tap
one of the following
onscreen options:

To permanently block your number, call Virgin Mobile
At Your Service.

42

Call Waiting

Current call
Call options

• Accept to answer the new call. The first caller is
placed on hold.
• Reject to send the call to your voicemail box.
• Silence mutes the ringtone.
• Reject with msg to send the call to your voicemail box
and immediately send the caller a text message.
These Ignore messages can be created and stored on
the device.

To switch back to the first caller:
䊳

2.

Tap

PQRS

. (You will see a

From the In-Call options screen (shown here), tap

message and hear a tone to confirm the

Swap.

deactivation.)

Tip: For those calls where you don’t want to be interrupted, you
can temporarily disable Call Waiting by pressing
before placing your call. Call Waiting is
automatically reactivated once you end the call.

Note: You are charged a higher rate for calls you have
forwarded.

PQRS

Call Forwarding
Call Forwarding lets you forward all your incoming
calls to another phone number – even when your
device is turned off. You can continue to make calls
from your phone when you have activated Call
Forwarding.
To activate Call Forwarding:
1.

Press

and then tap

➔

Keypad

to access

the onscreen dialer.
2.

Tap

3.

Enter the area code and phone number to

PQRS

.

which you want your calls forwarded.
4.

Tap

. (The phone number appears within

the Talk button.) (You will see a message and
hear a tone to confirm the activation of Call
Forwarding.)
To deactivate Call Forwarding:
1.

Press

and then tap

➔

Keypad

to access

the onscreen dialer.
Call Functions

43

Section 6: Contacts
This section explains how to use and manage your
Contacts List. You can save phone numbers to your
phone’s memory.

Creating a New Contacts Entry
If existing Google and
Corporate email accounts
have been synchronized to
your device, these will be
made available to your
device during the creation
of new entries. These new
Contacts entries can be
assigned or saved to
synched accounts such as
Phone, Google, or
Corporate.
Your device automatically sorts the Contacts entries
alphabetically. Each entry’s name can contain an
unlimited number of characters. You can create either
a Phone, Google or Corporate contact.
• Phone contacts are stored locally on the device.

• Corporate (also known as Work or Exchange) contacts are

those contacts that are intended to be shared with either
an Exchange Server or from within Microsoft® Exchange.
1.

Press

and tap

.

– or –
Press
2.

and tap

➔ Contacts (

).

From the top of the screen, tap Create contact.

Tip: You can also enter the phone number from the Keypad and
press
➔ Add to contacts. Proceed with steps 4–5.

3.

Tap a destination type (Phone, Google, or
Corporate).

Note: You will not see the option to select a destination unless
you have previously established a Google or Corporate
account on the device.

4.

Tap the First name and Last name fields, and
enter a name for the new entry. See Entering
Text with Onscreen Keyboard (page 51) or
Entering Text using the QWERTY Keyboard

Warning!: If the device is ever reset to its factory default
parameters, locally stored contacts can be lost.

• Google contacts are shared with your existing Google

account and can also be imported to your device after you
have created a Google Mail account.

44

(page 53).
Note: Use the predictive text row to shortcut a name selection
by tapping the word.

5.

Tap the label button (to the left of the Phone
number field) to select from an onscreen

6.

Saving a Phone Number
To save a number from the Keypad:

category such as: Mobile, Home, Work, Work

1.

Press

Fax, Pager, Assistant, Other, or tap Custom.

2.

Enter a phone number using either the

Tap a phone number field and enter a phone
number.

• Tap Add phone number to enter additional phone
numbers for the new Contacts entry.
• Tap
on the QWERTY keyboard to remove a
previously entered phone number.
7. Enter additional information such as: Email

and tap

.

onscreen dialpad or QWERTY keyboard.
3.

Tap Add to Contacts ➔ Create contact.

– or –
Press

and tap Add to Contacts ➔ Create

contact.
4.

addresses, IM chat addresses, Group

Tap a destination type (Phone, Google, or
Corporate).

assignment, Ringtone, Company, Job Title, or
Add more fields to input additional category
information.
• Use your finger to slide the page up or down to see
additional fields and categories.
8. Tap Save to complete and store the new entry.

Note: You will not see the option to select a destination unless
you have previously established a Google or Corporate
account on the device.

5.

Text with Onscreen Keyboard (page 51) or

After saving the number, your device displays the
new entry within the Contact list. (See “Contacts
Entry Options” on page 48.)
Tip: ICE – In Case of Emergency - To make it easier for
emergency personnel to identify important contacts, you
can list your local emergency contacts under “ICE” in your
device’s Contacts list. For example, if your mother is your
primary emergency contact, list her as “ICE–Mom” in your
Contacts. To list more than one emergency contact, use
“ICE1–___,” “ICE2–___,” etc.

Tap the First name and Last name fields, and
enter a name for the new entry. See Entering
Entering Text using the QWERTY Keyboard
(page 53).

6.

Tap the label button (to the left of the Phone
number field) to select from an onscreen
category such as: Mobile, Home, Work, Work
Fax, Pager, Assistant, Other, or tap Custom..

7.

Tap a phone number field and enter a phone
number.
Contacts

45

8.

Tap Save to complete and store the new entry.

Confirming Contact Synchronization
Syncing data from your managed accounts allows you
to add and manage a new or existing contact from
your online or remote accounts to your device. Prior to
syncing, you need an active Google or Corporate
account with current Contact entries. You are also
required to login to your accounts via the device.
With syncing, any Contacts entries (with phone
numbers, email addresses, pictures, etc.) are updated
and synced with your Samsung Intercept™.
For more information about syncing existing managed
accounts, see “Synchronizing Accounts” on
page 107.
1.

Press

➔

and tap

➔ Accounts &

sync.
2.

Tap

within the desired account field to

reveal the account’s synchronization settings
screen.
3.

To synchronize Gmail Contacts, tap Sync
Contacts. A checkmark indicates the feature is
enabled.

– or –
To synchronize Corporate Contacts, tap Sync
Contacts. A checkmark indicates the feature is
enabled.

46

Note: Any change on either side (Device, Gmail, or Corporate/
Exchange Contacts), is reflected on the other side after a
sync process.The process of updating your Contacts tab
can take several minutes. If after 10-20 minutes, your list
has not been updated, repeat steps 2-3.

4.

Your Contacts tab then reflects any updated
Contact information.
• This update process works both ways. For example,
any changes on the device are updated to your Gmail
Contacts list after sync.

Groups

3.

This feature allows you to add a new or existing
contact to a call group. This group can be one of the
already present groups (Family, Friends, or Work) or a
user-created group.

message, and tap Send.

Contacts Menu Options
1.

2.

➔ Groups.

1.

Press

and tap

2.

Press

and tap Create.

3.

Tap the Group field, and enter a group name

➔ Group ➔ [name of

group].
2.

Tap Add member.

3.

Locate an entry from the Contacts list.

4.

From the list of contacts, tap the contact you
want to add or tap Select all. (A green checkmark appears next to the entry.)

5.

Tap Add to add the contact to your group.

6.

Touch an existing group.

To send a message to a group:
and tap

contact menu
options:

To add an existing contact to a current group:
and tap

Touch and hold an
from the available

Tap Save to store the newly created group.

Press

and tap

entry and select

and defining ringtone.

1.

Press
.

To create a new group:

4.

Use the QWERTY keyboard to type your

➔ Groups.

1.

Press

2.

Tap an existing group, and press

• Edit to edit the
currently selected
Contacts entry. See
“Editing a Contacts
Entry” on page 48.
• Delete to erase the currently selected Contacts entry.
See “Deleting Entries” on page 50.
• Link contact to link the current contact to another
current contact. Similar to a “see also” feature. If you
can’t remember a contact’s information, linking
entries can help you find the person you are looking
for.
• Mark as default to assign one the entry’s available
numbers as the default (main) contact number.
• Add to favorites to copy the current Contacts entry to
the list within the Favorites tab (page 50).
• Remove from favorites to remove the current
Contacts entry fromthe list within the Favorites tab.

➔ Send

message.
Contacts

47

• Send namecard via to send the current Contact
entry’s information to an external recipient via either
Bluetooth, Email (Exchange or Internet), or Gmail. See
Entering Text with Onscreen Keyboard (page 51) or
Entering Text using the QWERTY Keyboard (page 53).
• Add to group to add the current contact to an
available group.
Note: Prior to using the Bluetooth feature, it must first be
enabled, and the recipient’s device must be visible. Only a
Contact’s information can be sent via Bluetooth. No other
file type (video, image, or audio) can be sent using
Bluetooth.

Contacts Entry Options
To display a Contacts entry:
and tap

Press

2.

Touch an entry to display the Contact entry’s

.

overview screen. This screen contains Name,
History, contacts numbers, email, and linked
contact information.
Press

to reveal the context menu specific

to this entry.
4.

Tap an available option:
• Edit to access the details page for the entry and begin
editing its information.
• Delete to delete the current Contacts entry from your
device (page 50).
• Link contact to link the current contact to another
current contact. Similar to a “see also” feature. If you
can’t remember a contact’s information, linking
entries can help you find the person you are looking
for.

48

Note: Prior to using this feature, Bluetooth must first be
enabled, and the recipient’s device must be visible. Only a
Contact’s information can be sent via Bluetooth. No other
file type (video, image, or audio) can be sent using
Bluetooth.

Editing a Contacts Entry
1.

From the Contact’s overview screen, press
and tap Edit. Tap an option to begin editing.

1.

3.

• Mark as default to assign one the entry’s available
numbers as the default (main) contact number.
• Send namecard via to send the current Contact
entry’s information to an external recipient via either
Bluetooth, Email (Exchange or Internet), or Gmail. See
“Sending Contacts via Bluetooth” on page 84.

• [image icon] to assign a picture to the entry. See
“Assigning a Picture to an Entry” on page 50.
• First name/Last name to edit the current name.
• Phone number to add or delete a phone number to
the entry. (See “Adding a Number to a Contacts Entry”
on page 49.)
• Email address to add or delete an email address.
• Google Talk to assign IM chat addresses.
• Groups to edit the group association.
• Ringtone to assign a unique ringtone to the entry.
• Company to enter business information such as
company name.
• Job Title to enter your current business job title/
position.
• Add more fields to add additional categories such as:
Nickname, Postal address, Web address, Birthday,
Anniversary, and Note.

2.

Tap Save to store your updates.

4.

Adding a Number to a Contacts Entry
1.

From the Contact’s overview screen, press
and tap Edit.

2.

From the phone numbers area, tap Add phone
number to create a new empty Phone number
field within the selected phone number
category.

3.

Tap the label button (to the left of the Phone
number field) to select from an onscreen
category such as: Mobile, Home, Work, Work

onscreen dialpad.
Note: To hide an onscreen keypad, dialpad or keyboard,
press
.

5.

5.

Tap the Phone number field and use the

Selecting a Ringtone Type for an Entry
Assign a ringtone type to a Contacts entry so you can
identify the caller by the ringtone type. (See
“Ringtone Types” on page 102.)
1.

From the Contact’s overview screen, press

2.

Use either your finger or the Optical Joystick to

and tap Edit.

onscreen dialpad to enter the new number.

scroll down the page and select

Tap Save to update the new number to the

Ringtone field to display the Ringtones menu.

existing Contacts entry.

3.

Editing a Contacts Entry’s Number
1.

From the Contact’s overview screen, press
and tap Edit.

2.

Tap an existing phone number field.

Note: Touch and hold the Phone number field to activate the
Edit text menu. You can select editing options such as:
Copy all.

3.

Tap Save to update the number to the existing
Contacts entry.

Fax, Pager, Assistant, Other, or tap Custom.
4.

Re-enter or edit the number using the

Tap

DEL

within the

Tap either Default Ringtone, Sounds, or Phone
ringtone.

• Sound allows you to access your microSD card and
select a compatible music/sound file and use it as a
ringtone.
• Phone ringtone allows to select from an available list
of device-specific ringtones.
4. Scroll through available ringtones. (To hear a
sample ringtone, highlight or tap a ringtone
entry.)

to clear one digit at a time.
5.

Tap OK to save the new ringtone type.

Contacts

49

6.

Use either your finger or the Optical Joystick to

5.

scroll down the page and select the Save to

to your device. See “Confirming Contact

complete the ringtone assignment.

Assigning a Picture to an Entry

Synchronization” on page 46.

Deleting Entries

Assign a picture to display each time a certain contact
calls you.

1.

Assigning a picture via the device:

2.

1.

2.

Tap a contact image (upper-left).

• Tap an onscreen image to prepare it for use.
– Press
to return to the Select picture page where
you can now select the new image.
3. Touch and drag along the sides of the yellow
border box to begin cropping the desired area,

1.

Log into your Gmail account and go to your
Contacts page.

2.

Select your Contacts entry (with a checkmark)
and click the image area (Change Picture).

3.

Click Browse to locate a local copy of your
image.

• You can also choose an image from other sources
such as Picasa® Web.
4. Crop the visible area of your selected picture
and click Apply Changes.
50

From the Contacts Entry context menu, tap
Delete.

3.

Tap OK to confirm the deletion.

Adding Entries to Your Favorites
The Favorites tab is a listing that can help you quickly
access your most used or preferred Contacts entries.
1.

Press

2.

Touch and hold the entry name from the

and tap

.

Contacts tab listing.

then tap Save to assign selected picture.
Applying a picture from within your online Gmail:

From the Contact’s overview screen touch and
hold an entry from the list

From the Contact’s overview screen, press
and tap Edit.

Sync your new contact from your online Gmail

3.

From the Contacts Entry context menu, tap Add
to favorites.

Note: Another method to add or remove an entry from your
favorites is to toggle the state of the star icon on the
Contact’s details page (upper-right). Enable to add the
entry to your favorites (star is lit), tap again to remove.

Section 7: Entering Text
This section outlines how to select the desired text
input mode when entering characters into your
phone. This section also describes how to use the
Swype keyboard to ease the text entry method.

Entering Text with Onscreen Keyboard
When you activate a field where you can enter text,
numbers, symbols, etc., you can either use the
onscreen keyboard or QWERTY keyboard.
Onscreen keyboard entry can be done in either
Portrait or Landscape orientations. The Landscape
orientation provides more space and results in
slightly bigger onscreen keys. If you find that you
prefer to enter text via the onscreen keyboard, and
need bigger keys, use this orientation.

In this section we’ll cover the steps necessary to
enter text using the onscreen keyboard, where the
touchscreen is the primary method of both text and
character entry.
Note: Some characters and types, such as some symbols and
emoticons, are not accessible from the onscreen
keyboard.

1.

the input field to reveal the onscreen keyboard.
2.

See “Changing the Screen Orientation” on page 25.

Tip: When entering text, tap

to change letter capitalization.

• Voice Input
allows the device to use its built-in
voice recognition software to hear your voice and
transcript it directly into text.
To change the input method:
1.

From an active text input screen, touch and
hold a text input field.

Selecting a Text Input Mode
Your device provides convenient ways to enter
letters, numbers, and symbols whenever you are
prompted to enter text (for example, when adding a
Contacts entry or when using email and text
messaging).

Select one of the following Text mode options:
• ABC to use alphabetic characters from the onscreen
keyboard (See page 52.)
• ?123 to enter numbers by pressing the numbers on
the onscreen keyboard. (See page 53.)

Activating the Landscape Keyboard
Although the device will automatically rotate its
screen orientation to Landscape once the QWERTY
keyboard slides out, the Samsung Intercept™ can
also be set to automatically change its orientation. To
use the onscreen keyboard in Landscape mode, this
feature must first be enabled.

From a screen where you can enter text, tap

2.

Select Input Method from the onscreen context
menu. See “Using Context Menus” on page 28.

Entering Text

51

Onscreen Keyboard Overview
• Entry field: a field where text, number, or other
characters can be entered.

• Text mode: There are two available modes; ABC and

Recipient

?123.
– ABC mode contains only characters. Text mode button
indicates ?123 .
– ?123 mode contains only symbols. Text mode button
indicates ABC .
• Voice Input mode: Tapping this button activates the builtin microphone and voice recognition software.
– Speak clearly into the microphone. When complete, your
spoken words are recognized, converted to text, and
inserted into your current cursor position.

Send
Entry field
Suggested
words
Delete
Caps/ALT
Text mode

Note: It is recommend that to avoid incorrect conversions, you
use this feature in an area relatively free from background
noises.

Voice input

Emoticons

• Suggested Word choices: a row of selectable word

choices based on the current set of entered text. Tap an
onscreen choice to insert the selection into your text entry
field at the current cursor position. Tap the grey left and
right arrows on this field to reveal additional word
choices.
• Delete: deletes characters from the entry field.
• CAPS/ALT: When in ABC mode, this key changes the
capitalization of the subsequent entered characters. When
in ?123 mode, this key can show additional symbol
characters.
52

– Capitalization in Abc mode can be altered by using the
Caps button. See “ABC Mode” on page 52.
– Symbol used in ?123 mode can be enhanced by
accessing additional symbol characters. See “Entering
Numbers and Symbols” on page 53.

ABC Mode
In ABC mode, you can enter only alphabetic
characters from the onscreen keyboard. The text
mode shows ?123 .
1.

Select the ABC mode. (See “Selecting a Text
Input Mode” on page 51.)
• Capitalization in ABC mode can be altered by using
the Caps button.

next character is lowercase.

To enter symbols:
ABC

only the next character is uppercase.

1.

Tap

all subsequent characters are uppercase.

2.

Tap the appropriate numeric key.

to enter the ?123 mode.

– or –
Note: A green circle on the shift key above indicates the
keyboard is set to “Shift-Lock” where all characters are
entered in uppercase.

2.

Tap

• If you make a mistake, tap DEL to erase a single
character. Touch and hold DEL to erase an entire
word.)
By default, the first letter of an entry is capitalized
and the following letters are lower case. After a
character is entered, the cursor automatically
advances to the next space after two seconds or
when you enter a character on a different key.
Entering Numbers and Symbols
By using the onscreen keyboard in Portrait mode,
some symbols are not available (such as Emoticons
or Smileys). In ?123 mode, you can only enter
symbols characters from the onscreen keyboard. The
text mode shows ABC .
To enter numbers:
ABC

1.

Tap

to enter the ?123 mode.

2.

Tap the appropriate numeric key. (See
“Selecting a Text Input Mode” on page 51.)

to select from additional symbol
ALT

when the

additional character set is active.

Tap the corresponding onscreen keys to begin
typing your word.

ALT

characters. The key shows

Entering Text using the QWERTY
Keyboard
Accessing the QWERTY Keyboard
The Samsung Intercept™ has a built-in, keyboardstyle keypad, referred to as a full QWERTY keyboard.
The keyboard is located beneath the display screen
and is accessed by sliding it open. This orients the
device's display to Landscape (widescreen) mode.
Using the QWERTY keyboard, you can type letters,
numbers, punctuation, and other special characters
into text entry fields or other applications simpler and
faster than using the onscreen keyboard.
To open the device and access the keyboard:
1.

Rotate the device 90 degrees counterclockwise.

2.

Slide the top section of the device up to open,
as shown in the illustration. When you slide the
device open, the display rotates from a vertical
viewing mode (Portrait) to a horizontal viewing
mode (Landscape).
Entering Text

53

• Input method provides additional text input methods.
The default is Android keyboard.
Using the Keyboard
In this section we’ll cover the steps necessary to enter
text using the QWERTY keyboard. Using your device's
QWERTY keyboard is just like using any standard
computer keyboard.
The following keys perform special functions when
entering text:

Note: Touch and hold the text input field to reveal an Edit text
context menu.

To reveal additional QWERTY text editing options:
1.

Touch and hold the text entry field.

2.

From the Edit text context menu, tap an
available function:
• Select all highlights all characters in the text message
field.
• Select text/Stop selecting text lets you manually
highlight characters in the text message field.
• Cut all deletes all characters in the current text
message field.
• Copy copies selected characters in the current text
message field.
• Copy all copies all characters in the current text
message field.
• Paste inserts the previously copied text into the
message field.

54

Fn: Allows you to use blue characters
displayed at the top of the QWERTY keys.
Examples: $, @, #, !
Shift: Changes the text input mode among
Upper/Lower/Mixed case mode.
Smiley: When used with
, launches
the Smileys page. Scroll down and tap an
entry from the extensive list of emoticons.
Space: Inserts an empty space.
OK/Enter: Moves the insertion point to the
next line in a message.
Delete: Deletes the previous character,
similar to the backspace key on a
computer keyboard.

From a text entry screen, use the keyboard to enter
different character types. Select one of the following
character types:
– Letters to enter the alphabetic characters associated with
each key. (See page 55.)
– Numbers to enter numbers by pressing the numbers on
the keyboard. (See page 55.)
– Symbols to enter symbols. (See page 56.)
– Smileys to enter smileys or “emoticons.” (See page 56.)

• Pressing
cycles through the capitalization
modes (all lowercase, initial uppercase, and all
uppercase).
2. Press the corresponding keys:
• For example, to enter the word “Bill” within a text
field, type the keypad sequence below.
• If you make a mistake, press
to erase a single
character. Press and hold
to erase all
previously entered text.

Tip: When entering text, press
to change letter
capitalization (ABC ➔ Abc ➔ abc).

The keyboard provides dual-use keys labeled with
alphabetic characters on the lower half and numbers
and symbols on the upper half. Press the key
corresponding to the blue character you want to
enter.

Bill
• To enter all uppercase characters, quickly press
twice.

Entering Characters
The entered character (of a field or new sentence) is
always an initial uppercase letter. By default, text is
entered in lowercase characters unless altered by
pressing
.
To enter uppercase and lowercase characters:
1.

Press

to make the next character

uppercase. Characters revert back to

BILL
Entering Numbers
The keyboard can be used to enter numbers, letters,
and symbols. The number keys are located along the
top on the QWERTY keyboard.
1.

Press the numeric key corresponding to your

lowercase after the next character is typed.

desired number choice

– or –

• If you make a mistake, press
to erase a single
character. Press and hold
to erase all
previously entered text.
• For example, to enter “9:30,” you would use the
keyboard sequence shown below.

Press

twice to make all subsequent

characters uppercase (all new characters are
in uppercase).

Entering Text

55

To enter “smileys” (emoticons):
1.

Position the cursor where you want the symbol
to appear within your message.

9:30

2.

Symbols and Smileys
Symbols are accessed by combining the
key
with the correct number key. These symbols appear
in blue above the keyboard keys.
Smileys (emoticons) are accessed by pressing
and then selecting an image from the Insert Smiley
page that is then inserted at your current cursor
position.
To enter symbols:
1.

Position the cursor where you want the symbol
to appear within your message.

2.

Press

and then press the blue key

corresponding to the symbol you want to insert.
• For example, to enter “I’m #1,” you would use the
keyboard sequence shown below.

I’m #1

56

Press

➔

to open the onscreen

smiley page.
3.

Scroll through the list and select a smiley by
touching the onscreen icon.

Section 8: Messaging
With text messaging, you can send and receive
instant text messages between your wireless device
and another messaging-ready phone. When you
receive a new message, it will automatically display
on your device’s screen.
Messaging is available via the Messaging application
in your Applications screen. This icon (
)
appears in Status bar area when a new text message
is received.
Note: See your service plan for applicable charges for text
messaging and SMS voice messaging.

3.

Tap the To: field and enter the recipient’s phone
number or email information using either the
onscreen or QWERTY keyboards.

• Contact lookup allows you to enter either a phone
number or email address. If the information matches
a current contact's entry information, you will see a
match.
• Use the keypad to enter a wireless phone number or
email address directly.
• Select Email to use the recipients email address
4. Tap a matching entry from the onscreen dropdown list. This list is populated by matches

Types of Messages

found from your managed accounts.

Your phone provides the following message types:
• Text Messages
• Multimedia (Picture, Video, and Audio) Messages
• IM Messages
• Email and Gmail Messages
• Google Talk

Composing Text Messages
➔

1.

Press

and tap

2.

Press

and tap Compose.

(Messaging).

5.

Touch and hold the Type to compose field and
enter your message.

6.

Insert an Emoticon or a Smiley.
• To enter a smiley press
press
and
keyboard.

and tap Insert smiley or
from the QWERTY

• Make a selection from the onscreen list to then insert
it into your current message.
7. Review your message and tap Send.

Note: From the Messages screen, you can also touch New
message to begin creating a new outgoing message.

Messaging

57

Accessing Text Messages
To read an SMS Text message:
䊳

When you receive a text message, you will see it
listed within the Messaging screen. Touch the
message or use your Optical Joystick to open the
message and then scroll down and view its entire
content.

To reply to a text message:
1.

2.

While the message is open, tap the Type to

Multimedia Messaging (MMS)
With multimedia messaging (MMS), you can send and
receive instant messages that contain text, pictures,
audio, recorded voice, or a picture slideshow.
Messaging is available via the Messaging application
in your Applications screen.
Note: See your service plan for applicable charges text and
MMS messaging.

Composing MMS Messages
➔

compose field and then type your reply

1.

Press

and tap

message.

2.

Press

and tap Compose.

Compose your reply or use the preset
messages or icons.

• To type a message, use your keypad to enter your
message. (See “Entering Text with Onscreen
Keyboard” on page 51.)
3. Review your reply and press Send. (You may

Note: From the Messages screen, you can also touch New
message to begin creating a new outgoing message.

3.

pressing

.)

• Options include: Call, View contact, Add subject,
Attach, Insert Smiley, or More [Delete thread, All
threads, and Add Contacts]).

Tap the To: field and enter the recipient’s phone
number or email information. As you enter the
phone number or email address, matching

select additional messaging options by

contacts appear onscreen.
• Tap an available matching recipient or continue
entering the phone number or email address.
4. Touch the Type to compose field and enter your
message.
5.

58

.

Press

and tap Attach.

6.

Select a multimedia attachment type:
• Pictures: Opens the Gallery application. Use the
onscreen navigation to select the picture you wish to
send with the outgoing message.
• Capture picture: Opens the camera application. Take
a picture, then tap OK to use this image in your
message. See “Taking Pictures” on page 70.
• Videos: Opens the Gallery application. Use the
onscreen navigation to select a video and attach it to
your outgoing message.
• Capture video: Opens the camcorder application.
Shoot a video, then tap OK to use this video in your
message. See “Recording Videos” on page 73.
• Audio: Opens the Select audio menu. Use the
onscreen navigation to select an audio file and tap
OK.

Volume meter

Recording duration

– Record Duration: length of the recorded voice message.
– Volume Meter: displays the current recording’s volume
level.
– Record: starts recording your message.
– Play: plays back the current recording.
– Stop: stops the recording. Once stopped, tap either Use
this recording (attach it to your message), or Discard
(delete the current recording and re-record).

• Slideshow: Opens the Edit slideshow menu.
– Touch Add slide to create a new slide (this is a
placeholder for new images to be added, similar to a
playlist).
– Touch the created slide (example, Slide 1), tap Add
picture, and then select the picture you want to add to
the slide.
– Tap the text field below the image to enter a caption for
the picture.
– When finished, tap Done to attach the slideshow to your
message.
Current image

Controls

Image navigation

Record Play Stop

• Record audio: Opens the message recorder (shown
above).

Caption field

Slideshow controls
Messaging

59

Note: To remove or replace a picture or audio attachment on the
Compose screen, tap the Remove button next to the
attachment.

7.

When you are finished creating your new MMS
Deleting a Message or Message Thread

message, touch Send.
To view and play a multimedia message:
and tap

➔

1.

Press

2.

From the message list, tap a multimedia

.

Press

2.

From the message list, use the Optical Joystick
(

.

(on the video file) to playback the file or tap the

Touch and hold the message entry to display

image to view the picture.

the context menu.

To reply to a multimedia message:
and tap

➔

1.

Press

2.

From the message list, tap a multimedia

.

message to open its contents.
While the message is open, tap the Type to
compose field and then type your reply
message.

60

) to highlight a message.

Press

While the message is open, tap the play icon

4.

4.

.

– or –

Tip: The file attachment on the MMS message can be saved to
the microSD card. To save the attachment, touch and hold
the file and tap Copy attached to SD card from the
Message options context menu.

3.

and tap

➔

1.

3.

message to open its contents.
3.

Note: When replying to an SMS message with an MMS
message, first open the text message, press
and tap
Add subject or Attach. The original text message is then
automatically converted into a multimedia message.

Once complete, tap Send.

Tap Delete threads and once prompted, tap
Delete to complete the process.

Adjusting Message Settings
and tap

➔

1.

Press

2.

From within the Messaging screen, press

.

and tap Settings.
3.

Adjust the following fields according to your
needs:
• Delete old messages: Enable this option to delete
older text messages that exceed the defined
maximum number of text messages limit set below.
• Text message limit: Sets the maximum number of text
messages that can be stored on the device.

• Multimedia message limit: Sets the maximum
number of multimedia messages that can be stored
on the device (per conversation).
• Auto-retrieve: Enable this option to automatically
retrieve the entire content of your MMS message.
When checked, the MMS message header, message
body, and any attachments will automatically
download to your device.
– If you disable this option, only the MMS message header
will be retrieved and shown in the message list.
• Notifications: Enable this option if you wish to receive
a notification in the status bar when a new text or
multimedia message arrives.
• Select ringtone: Allows you to select a ringtone to
sound when a new message is received. Tap this
option, and then select a ringtone that is specific to
new text and multimedia messages. A sample will
briefly be played upon selection.
• Vibrate: Enable this option if you want the device to
vibrate when a new text or multimedia message is
received.

Email
Your device’s Email applications let you access and
manage multiple email accounts simultaneously in
one convenient location.
Although there is a separate Gmail application, the
main email application can manage both Internetbased email services (Gmail™ and Yahoo™) and
Corporate Work Email (Exchange).
The device can also be manually configured to
connect to other email systems.

Note: If you have multiple email accounts, you must configure
each account with its own settings.

If you want to send and receive email messages
through an ISP (Internet Service Provider) account
(such as Exchange), or if you wish to use your device
to access your corporate email through a VPN (Virtual
Private Network), you will first need to set up an IMAP
or POP account.
• IMAP (Internet Message Access Protocol) - This mail
retrieval protocol is frequently used in large networks and
commercial and institutional settings. IMAP4 is the
current standard.
• POP (Post Office Protocol) - This protocol is supported by
most ISPs and is currently more common among
consumer applications. POP3 is the current standard.
Note: For more information, review your email carrier’s
literature or contact your IT administrator.

Email Icons/Shortcuts
IMAP/POP3 Internet Mail shortcut
Gmail shortcut
Status Bar - Notifications
New email message received

Messaging

61

Google Mail (Gmail)
This email client is Google’s web-based email service.
A Gmail/Google Mail is created once you sign-up for a
new Google account online. For more information,
refer to “Creating a Google Account” on page 6.
䊳

Warning!: Tap Manual setup to configure your connection
settings manually (POP3 or IMAP). Follow the
onscreen prompts and enter the information specific
to your carrier.
Signal interruptions or incorrect username or
password information can cause completion issues.

From a computer, launch your preferred Web

For more information, refer to “Adding

browser and navigate to www.google.com.

Additional Internet Email Accounts” on

Depending on your synchronization settings, Google
Mail (along with calendar events, phone numbers and
other contact information) on your device are
automatically synchronized between your device and
your Gmail/Google Mail account on the Web.
Note: You must have a valid and active Google account prior to
using this email client.

Important!: You must log into Google after every power cycle of
your device. Logging into Gmail (via the device)
does not sign you into your Google account. Gmail
logging and access are separate from your main
Google account.

Setting Up a Gmail Account via the Device
1.

Press

and tap

➔

and tap

➔

(Gmail).

– or –
Press
2.

(Email).

Follow the onscreen instructions to setup a

page 65.
Note: You must have a valid and active Google account
(xxxxxx@gmail.com) prior to Gmail email setup and
configuration.
Your Gmail address is used to log in to your account via
the device.

Opening Gmail
1.

Press

and tap

➔

(Gmail).

and tap

➔

(Email).

– or –
Press
2.

Log into your account via the device.
The first time you connect, you are asked to
give this Internet mail account a unique
onscreen name and enter From name
(displayed in your outgoing emails within the
From field).

Gmail account.
Note: The unique account name is used to differentiate this
account from other email accounts accessed by your
device.

62

3.

Tap Done to store the new information and

7.

complete your connection.

email.
8.

To access your Gmail folder categories:
➔

1.

Press

and tap

2.

Press

and tap View labels.

Press

9.

to delete a selected attachment from

11. Tap Send when finished.

and tap

➔

(Gmail).

12. Tap Save as draft to save the current email as a

and tap

➔

(Email).

13. Tap the Drafts folder to later view your draft

draft.

– or –
Press
2.

Select the picture you want to attach.
your current email.

and tap Refresh.

Press

(from the bottom of the screen) to add

10. Tap

Create and Send Email
1.

Tap

a picture attachment.

(Gmail).

To refresh your Gmail messages:
䊳

Tap the Compose Mail field and compose your

email messages, from the Inbox.

Tap Inbox to open the contents of your Gmail

14. Tap Discard to delete the current email

inbox.
3.

Press

and tap Compose.

4.

Enter the message recipient’s email address in
the To field.

message.
Creating a Gmail Email Signature
1.

From a computer, launch your preferred Web
browser and navigate to www.google.com.

Note: If you are sending the email to several recipients,
separate the email addresses with a comma.
You can add as many message recipients as you want.

5.

Press

and tap Add Cc/Bcc to send a

carbon copy (Cc) or a blind carbon copy (Bcc)

2.

From within your Gmail Settings page,
navigate to the General tab and enter your
signature into the Signature field.

Note: By default, signature is turned off.

of the current email to other recipients.
6.

Tap the Subject field and enter the email
subject.

Messaging

63

Accessing Email Messages
Depending on your email type, account settings,
Email notifications, ringtone notification, etc, the
device displays the email message in the status bar
when you receive a new email.

Status bar
New email
message

A new email message (
) icon appears within the
Notifications area of the Status bar to notify you of a
new email.

Email
Screen

To view a new email:
1.

Press

➔

and tap

.

Email functions

– or –
Touch and hold the Status bar, then slide your
finger down the screen. See “Using the
Notifications Panel” on page 14.
2.

Tap the new email from the Notifications list to
To reply to an email message:

launch the Inbox tab.
3.

1.

Scroll up and down the email by either

Reply or Reply all.

dragging your finger up and down the screen or
rolling your Optical Joystick (

With the email message displayed, tap either

2.

) up or down.

Enter a new message body and tap Send.

To delete an email message:
䊳

With the email message displayed, tap Delete.

Configuring Gmail Settings

64

1.

Press

and tap

➔

2.

Press

and tap

➔ Account settings.

(Gmail).

Tip: You can also get to the Account settings by opening the
Gmail-Inbox then tap
➔ Accounts ➔
➔
Account Settings.

1.

Press

➔

2.

Press

and tap Accounts ➔ Add account.

3.

Follow the onscreen prompts to add additional

The Account settings menu provides both field

Using
only reveals all currently added Email
accounts. By default, Gmail is already added to this
list of available Internet email providers. To view
additional email accounts within the main Email
screen, they must first be added.

.

Internet-based email accounts such as Yahoo,

information and settings:
• Signature: Allows you to create an email signature
for your outgoing Gmail emails.
• Confirm delete activates a dialog that displays before
deleting a conversation.
• Batch operations allows label operations on more
than one conversation.
• Clear search history removes all performed
searches.
• Labels allows you to select which labels are
synchronized and the number of days wait between
each sync.
• Email notifications: Activates the email notification
icon to appear within the Notifications area of the
Status bar when a new Internet mail (Gmail, etc.) is
received.
• Select ringtone: Plays a selected ringtone once a
new email message is received.
• Vibrate: Activates a vibration once a new email
message is received.
Adding Additional Internet Email Accounts

and tap

Gmail, AOL, etc.

Corporate Email (Exchange)
The main Email application (
) provides also
provides access to your Exchange server via your
device. If your company uses Microsoft Exchange
Server 2003 or 2007 as the corporate email service,
you can use the Email application to wireless
synchronize your email, contacts, and tasks directly
with your company's Exchange server.
Setting Up a Corporate Email
➔

1.

Press

and tap

2.

Press

and tap Accounts ➔ Add account.

(Email).

3.

Enter your Email address and Password
information, then tap Next.

Note: Consult your Network Administrator for further details.

• Email address: your Exchange work email address.
• Password: typically your network access password
(Case-sensitive).
4. Tap Exchange account (from the add new email
account screen).

Messaging

65

5.

6.

Scroll down the screen and tap Next when

10. Identify your new account with a unique name

prompted to provide additional detailed

and provide the outgoing name text then tap

information.

Done.

Enter a Domain\Username, Password, and
Exchange Server information and tap

.

• Domain\Username: enter your network
domain\desktop login username.
• Password: typically your network access password
(Case-sensitive).
• Exchange Server: your exchange server remote
email address. Typically starts with mail.XXX.com.
Obtain this information from your company network
administrator.
7. If your network requires SSL encryption, tap the

Important!: You can synchronize over the air (not directly) with
an Exchange Server running Microsoft Exchange
Server 2003 Service Pack 2 (SP2) or Microsoft
Exchange Server 2007.
You can have multiple Work Email (Microsoft
Exchange ActiveSync) accounts active on your
device.

Opening Corporate Email
Press

2.

Tap a message to read, manage, and reply to

(Email).

your email messages.

Use secure connection (SSL) field to place a
checkmark in the box and activate this

and tap

➔

1.

3.

From your Inbox screen, press

to select

options, such as Refresh, Compose, Accounts,

additional level of security.

Account settings, Sort, or Search.
Note: If your exchange server requires this feature, leaving this
field unchecked, can prevent connection.

4.

Read the onscreen activation disclaimer and
tap Next if prompted.

9.

Configure your Email check frequency, Amount
to synchronize (days to synchronize between
your device and server), and activate any other
email settings, then tap Next.

66

to select

messaging options, such as Delete, Forward,

Signal interruptions or incorrect username or password
information can cause completion issues.

8.

While in a message, press

Reply, Reply all, Mark as unread, or Save to
Calendar.
Create and Send Email
1.

From the Inbox, press

2.

Enter the message recipient’s email address in
the To: field.

and tap Compose.

3.

Choose recipients from the following sources:
• Recent to access your list of recent contacts.
• Contacts to access your current Contacts page
Group to access any available Groups (within which
are associated Contacts entries).
• Search to search for a contact from within your
device.
Separate the email addresses with a comma If

2.

With the email message displayed, tap either
Reply or Reply all.

– or –
With the email message displayed, press
and tap either Reply or Reply all.
Note: If you select Forward, you must specify the message’s
recipients.

you are sending the email to several recipients
3.

You can add as many message recipients as
you want.
4.

Press

To delete an email message:
and tap Add Cc/Bcc to send an

additional carbon copy (Cc) or a blind carbon

5.

Touch and hold an email (from your inbox list) and
select Delete from the onscreen context menu.

– or –

recipients.

From the email message view, tap Delete.

Tap the Subject field and enter the email

6.

Tap the Body field and compose your email.

7.

Tap Attach (from the bottom of the screen) To
add a picture attachment.

Note: You can access the internal microSD card and navigate to
the file you wish to attach.

Tap the file you wish to attach and tap OK.

To reply to an email message:
1.

䊳

copy (Bcc) of the current email to other

subject.

8.

Enter a new message body and tap Send.

From the Inbox, tap an email message.

Configuring Corporate Email Settings
After your initial setup, the Settings menu displays for
your new Work Email account.
Account Settings: configures send and receive
settings, such as email signature, notifications,
syncing, and more.
1.

Press

➔

and tap

➔ Accounts

& sync.
2.

Tap

within the Corporate account field to

reveal the account’s synchronization settings
screen.

Messaging

67

3.

– Email check frequency configures the frequency
which the device queries the remote server for new email
changes. Choose from: Automatic (Push), Never, Every 5
minutes, Every 10 minutes, Every 15 minutes, Every 30
minutes, or Every hour.
– Amount to synchronize to assign the sync range for
your incoming and outgoing emails between your device
and your external exchange server. How many days
worth of emails should the device and server
synchronize. Choose from: One day, Three days, One
week, Two weeks, or One month.
– Default account assigns this account as the default
used when sending out new emails.
– Email notifications enables the device to display a
status bar icon when new emails have been received.
– Select ringtone assigns an audible ringtone when a
new or upcoming event is pending.
– Vibrate assigns a vibration when a new or upcoming
event is pending.
– Incoming settings provides access to the Domain,
password, and exchange server parameter fields.
– Sync contacts synchronizes the contacts between your
device and the remote exchange server. A checkmark
indicates the feature is enabled.
– Sync calendar synchronizes your exchange calendar
entries between your device and the remote exchange
server. A checkmark indicates the feature is enabled.
– Forward with files causes any outgoing email replay to
include any currently attached files. A checkmark
indicates the feature is enabled.
– Signature allows you to create an outgoing email
signature attached to new emails sent from your device.

Toggle either the
Sync Contacts or
Sync Calendar fields
to force the device
to manually re-sync
either the exchange
Contacts or
Calendar entries.

– or –
Tap Account settings
and configure any
other email
Setting Options

parameters you
wish to synchronize.

To configure Corporate Email settings:
1.

Press

➔

and tap

➔ Accounts

& sync.
2.

Tap

within the Corporate account field to

reveal the account’s synchronization settings
screen.
3.

Tap the parameters you wish to synchronize.
• Account settings allows you to configure:
– Account name displays the name used by the device to
track the account.
– Your name displays the name used in the From field
within your outgoing emails.

68

4.

Press

to return to the previous screen.

Note: For more detailed Corporate email information, see
“Corporate Email (Exchange)” on page 65. For more
information on Corporate Calendar synchronizing,
Synchronizing Corporate Calendar Events (page 95).

To create a Corporate Email Signature:
This signature can differ from Email signatures on
your local Exchange client. This signature is applied
to outgoing emails originating on your device.
1.

➔

Press

and tap

➔ Accounts

& sync.
2.

Tap

within the Corporate account field to

reveal the account’s synchronization settings
screen.
3.

4.

• Background data: Allows data synchronization to
occur as a background function. It does not affect any
current use of the device.
• Auto-sync: Maintains synchronization with the
remote server, providing data to your selected
applications.
3. Press
to store your changes and return to
the Home screen.

Google Talk
Google Talk is a free instant messaging application
offered by Google. Conversation logs are
automatically saved to a Chats area in your Gmail
account.

.

Press

2.

Press Next to set up a Google account or to
Sign in.

Delete the default text and enter your new
3.

Press

➔

and tap

➔ Accounts

& sync.
Important!: These settings can affect data minute usage. Refer
to your current data plan for more details.

Touch Create to create a new Google account.

– or –

Tap OK to store the new signature.

This feature allows you to determine which current
applications are synchronized with external server
and at what intervals.

and tap

➔

1.

Signature.

Configuring Data Synchronization Settings

1.

Tap any of the following options:

Scroll to the bottom of the list and tap

email signature.
5.

2.

Touch Sign in if you have an existing Google
account.
4.

After entering your user name and password,
press the Down Navigation key.

5.

Touch Sign in.

6.

Begin using Google Talk.

Note: The Network confirms your login and processes. This
could take up to 5 minutes to complete.

Messaging

69

Section 9: Media
This section explains how to use the multimedia
features of your phone, including the Camera/
Camcorder, Music Player, and how to manage your
photos, images and sounds.
You can take photographs and shoot video by using
the built-in camera functionality. Your 5 megapixel
camera produces photos in JPEG format.
Warning!: Important!: Do not take photos of people without their
permission. Do not take photos in places where
cameras are not allowed. Do not take photos in
places where you may interfere with another
person’s privacy.

Taking Pictures
Taking pictures with your device’s built-in camera is
as simple as choosing a subject, pointing the lens,
and pressing a button.

To take a picture:
1.

Press and hold the camera key (

) located

on the side of the device.

– or –

The storage card that comes installed on your device
allows you to use the camera and camcorder
features. All pictures and videos are stored on the
internal 2GB microSD card. The Samsung Intercept™
supports SDHC cards of up to 32GB.

Press

and tap

➔

to activate

camera mode. (Additional camera options are
available through the camera settings page.
See “Camera Settings” on page 71.)
2.

Using the device’s display screen as a
viewfinder, aim the camera lens at your
subject.

70

3.

Press

and tap either

or

– Store location to store the actual location (latitude and
longitude) where the image was taken so the photo can
later be displayed on Google Maps or used in other
social applications.
– Picture size to set the size of your image. Choose from:
3M Pixels, 2M Pixels, 1M Pixel, or VGA Pixels.
– Picture quality to set the image quality for your image.
Choose from: Super fine, Fine, or Normal.
– Focus mode to set the focal properties of the camera
lens. Choose from Auto (default), Infinity, or Macro
(close up images).

until

the shutter sounds. (Your device automatically
saves the picture to the DCIM folder on the
microSD card.)
Camera Settings
1.

From camera mode (

), you can also move

the camera mode slider (right of the screen) to
the camcorder position (

) (to switch from

camera to camcorder and record videos).

– or –
Touch and slide open (to the right) the
camera’s side panel

and adjust any of the

following options:
• Camera settings to access camera hardware
settings:
– Scene mode to select an camera setting for better
image capture under different lighting environments.
Choose from: Auto (default), Portrait, Landscape,
Night, Beach, Snow, Sunset, and Fireworks.
– White balance to compensate for color differences
found within different lighting conditions. Choose from:
Auto (default), Incandescent, Daylight, Fluorescent,
or Cloudy.
– Color effect to apply different color effects onto images.
Choose from: None (default), Mono, Sepia, Negative,
Aqua, or Whiteboard.
– Metering determines the way in which the camera
determines the exposure. Choose from: Matrix, Center
(default), or Spot.

View Your Pictures
The Gallery is where you can access the Gallery of
stored camera images.
and tap

➔

1.

Press

2.

Select a location and tap an image to view your

(Gallery).

picture.
• Pressing
reveals gallery-specific options such
as Capture picture, Capture video, Slideshow,
Multiselect, or Settings.
• Tap an image to open it, and press
for options
such as Share, Rotate, Delete, Crop, Set as, and
More.
• Press
to return to the previous screen.

Media

71

Camera Gallery Options

– Slideshow transition to change the transition used
between each image displayed onscreen during the
slideshow. Options include: Fade in & out (default),
Slide left - right, Slide up - down or Random
selection.
– Repeat slideshow to enable the repetition of the
slideshow. Once the last image in the current gallery is
displayed, the slideshow begins again with the first
image in the list.
– Shuffle slides to display the slideshow images in a
random fashion and not by the order in which they
appear in the gallery.

Accessing the gallery provides access to pictures.
1.

Press

and tap

➔

to view the

gallery of images stored on the microSD card.

– or –
While in camera mode, press

and tap

Gallery.
2.

Press

to reveal gallery-specific options:

• Capture picture to return to the camera mode and
take another picture.
• Capture video to switch to the camcorder mode and
shoot a new video.
• Slideshow to activate the picture slideshow. This turns
your device into a picture frame.
• Multiselect to select multiple images from the Gallery.
• Settings to adjust general settings and make
modifications to the slideshow parameters.
– Display size to change the size of the image or video
preview images on the gallery page. Options include:
Large (default) or Small.
– Sort order to change the order in which the images or
videos are displayed on the Camera pictures gallery
page. Options include: Newest first (default) or Newest
last.
– Confirm deletions to require an additional onscreen
notification prior to completing the deletion of an image
or video.
– Slideshow interval to change the length of time each
slide appears onscreen during the slideshow. Options
include: 2 seconds (default), 3 seconds, or 4 seconds.

72

3.

Press

to return to the previous screen.

Camera Image Settings
and tap

➔

1.

Press

2.

From Camera pictures gallery, tap an image

.

icon to open the image.
• Use the zoom buttons (below the image) to zoom in or
out.
Note: Picture options can also be accessed by touching and
holding the image from the gallery. These options include:
View, Share, Rotate, Delete, Crop, Set as, Details, Show on
Maps, and Slideshow.

3.

Press

to display the following image menu

options:
• Share to activate the picture share menu from which
you can choose to share the current image via one of
many options:
– Email to attach your image to a new email message.
– Facebook to insert your image into your Facebook page.

– Gmail to attach your image to a new Gmail email
message.
– Messaging to insert your image into a new outgoing
MMS message (multimedia message).
– Picasa to upload your current image to your Picasa
account. Tap Upload to complete the process.

• Rotate to pivot the current image. Options include:
Rotate left or Rotate right.
• Delete to remove the current image.
• Crop to pare the current image. Crop the image and
tap Save to a new version of the original.
• Set as to assign the current image to either a current
Contact icon (display image) or as the Wallpaper
(Home screen background) (page 73).
• More to access additional image options such as:
Details, Show on Maps, Slide Show, and Settings.
– Details to display image details such as file name, file
size, resolution and date taken.
– Show on Maps to display the image overlaid over a
Google Map (only available if Map information was
previously embedded).
– Slideshow to activate the slideshow feature. See
“Camcorder Gallery Options” on page 74.
– Settings to adjust general settings for the picture gallery
and make modifications to the slideshow parameters.
See “Camera Gallery Options” on page 72.

2.

icon to open the image.
3.

and tap

Recording Videos
In addition to taking pictures, you can record, view,
and send videos with your device’s built-in video
camera.
1.

Press and hold the camera key (

.

) located

on the side of the device.

– or –
Press

and tap

➔

to activate

camera mode. (Additional camera options are
available through the camera settings page.
See “Camera Settings” on page 71.)
2.

Touch and slide the camera mode slider up to
camcorder mode (

➔

and tap

• Contact icon to assign the picture to a Contacts entry
as a picture ID. Tap an entry from the Contacts tab,
crop the image and tap Save to assign the picture.
• Wallpaper to assign the picture as a background
image, crop the image and tap Save to assign the
picture.

After taking a picture, assign it as a picture ID for a
Contacts entry or as the Home screen background
image (wallpaper).
Press

With the picture displayed, press
Set as, and select an option.

Assigning Pictures

1.

From Camera pictures gallery, tap an image

). Using the device’s

display screen as a viewfinder, aim the camera
lens at your subject.
3.

Press

and tap either

or

to begin

recording.

Media

73

4.

Press

and tap either

or

to stop

recording. (Your device automatically saves the
video within the DCIM folder on the microSD

Camcorder Gallery Options
Accessing the gallery provides access to videos.
1.

card.)

➔

While in camcorder mode, press

From camera mode (

.

) (to switch from camera to camcorder and

record videos).

and tap

Gallery.

), move the camera mode

slider (right of the screen) to the camcorder position
(

and tap

– or –

Camcorder Settings
䊳

Press

2.

From Camera videos gallery, tap a video icon to
display the gallery of videos taken on your
device and stored on the microSD card.

– or –

– or –

Touch and slide open (to the right) the camera’s

Highlight a video icon and press

side panel

gallery-specific options for the Camera videos:

and adjust any of the following

to reveal

options:
• Camcorder settings to access camcorder hardware
settings:
– Video quality to set the image quality for your image.
Choose from: Low (for MMS messages) or High (for
SD card).
– Video duration to set the length for your video. Choose
from: 30 seconds (sending the video in an MMS/video
message), 10 minutes (SD card storage), or 30
minutes (SD card storage).
– White balance to compensate for color differences
found within different lighting conditions. Choose from:
Auto (default), Incandescent, Daylight, Fluorescent, or
Cloudy.
– Color effect to apply different color effects onto videos.
Choose from: None (default), Mono, Sepia, Negative,
Aqua, or Whiteboard.

74

• Capture picture to return to the camera mode and
take another picture.
• Capture video to switch to the camcorder mode and
shoot a new video.
• Multiselect to select multiple video files from the
Gallery.
• Settings to adjust general settings and make
modifications to the slideshow parameters. See
“Camera Gallery Options” on page 72.
3. Press
to return to the previous screen.

Video Settings
and tap

➔

1.

Press

.

2.

From Camera videos gallery, tap a video icon to

Purchasing and Downloading Music from
Amazon
1.

– or –

Press

and tap

➔

MP3

(Amazon

MP3).

begin video playback.
2.

Select an onscreen category (Bestselling

Press and hold the video icon to display the

Albums, Bestselling Songs, Browse By Genre, or

following video menu context menu options:

Search).

• Play to begin playback of the current video file.
• Share to activate the Share video via menu from
which you can choose to share the current video via
one of many options:
– Email to attach your video to a new email message.
– Gmail to attach your video to a new Gmail email
message.
– Messaging to attach your video to a new MMS
message.

3.

desired track or album.
4.

Tap the song title to listen to an audio preview.

5.

Tap the song title again to stop playback.

• Preview allows you to play an audio clip of the
selected song.
6. Once you have located a desired song title or
album, tap [price] ➔ Buy.
Pressing BUY allows you to purchase the song

Note: Tap Add a New Place if no places have previously been
added.

– YouTube to upload your current video file to a YouTube
page. Tap Upload to complete the process.

• Delete to delete the current video.
• Details to display image details such as File name,
File size, Duration, Frame rate, Bit rate, Format, and
Date taken.

Music
The Amazon MP3 store lets you purchase and
download digital music files to play on your device or
computer. (You must have an amazon.com account to
purchase and download music from Amazon MP3.)

Follow the onscreen instructions to locate the

and download it to your device’s microSD card.
• When you select Buy, you will need to log into your
Amazon account. (If there is no microSD card
installed or if there is not enough free memory space
on the card, you will see an alert.)
• Once the song has been downloaded to your
microSD card, you can use the Music application to
playback the file.
Accessing the Music Player
and tap

➔

1.

Press

(Music).

2.

From the Music display, select an option:

Media

75

• Artists to display your current local music files sorted
by artist.
• Albums to display your current local music files sorted
by album.
• Songs to browse through all of your downloaded
music and any additional songs you have loaded onto
your microSD card from your computer.
• Playlist to select a customized playlist you’ve created
to organize your music.
3. Once you’ve displayed a list of songs, you can

Assigning a Song as a Ringtone

1.

Press

and tap

➔

➔ Songs.

Your device searches through your device and
microSD card for compatible music files and
then displays them onscreen.
2.

Touch and hold a song you’d like to add to a
playlist. This action reveals an onscreen popup
menu.

3.

Tap Add to playlist and select either a Current

2.

Touch and hold a song you’d like to use as your
new ringtone. This action reveals an onscreen
popup menu.

3.

tap Save.
76

Confirm the song has been successfully
assigned by navigating to your Phone ringtone
menu.

5.

Press

➔

and tap ➔

➔ Sound &

display ➔ Phone ringtone.
6.

Confirm the new song is selected.

Backing Up Your Downloaded Music Files
Virgin Mobile recommends you back up your
downloaded music files to your computer. Although
the downloaded files can only be played on your
phone and on your account, backing them up to your
computer lets you access the files in case your
microSD card is lost or damaged, or if you install a
new microSD card. See “Connecting Your Device to
Your Computer” on page 29.
1.

Connect your phone using a USB cable or the
built-in connection on Bluetooth-enabled
phones.

If you select New, delete the current default
name, enter a name for your new playlist, and

Tap Use as phone ringtone to store the selected
song as your new default ringtone.

4.

playlist or select New (to create a new playlist).
4.

➔ Songs.

Press

browse through your available titles.
• To play a song, tap it to display the title and track
information.
• To listen to a song or playlist, tap it to begin playing
from the selected song. (You can also highlight the
playlist to begin listening.)
Creating a Playlist

and tap

➔

1.

2.

Use your computer to navigate to the microSD
card’s Music folder.

3.

Select and copy the music files to a folder on
your computer’s hard drive.

YouTube

Note: It is not necessary to sign in to the YouTube site to view
content. However, if you wish to sign in to access
additional options, access the page via the Web browser
and tap Sign in at the top right corner, enter your YouTube
or Google username and password, and tap Sign in.

YouTube™ is a video sharing website on which users
can upload and share videos. The site is used to
display a wide variety of user-generated video
content, including movie clips, TV clips, and music
videos, as well as video content such as video
blogging, informational shorts and other original
videos.
Note: YouTube is a data-intensive feature. Virgin Mobile
recommends that you upgrade to an unlimited data plan
to avoid additional data charges.

and tap

➔

1.

Press

2.

Read the disclaimer regarding data usage and

(YouTube).

touch Continue.
3.

Press

and tap

to open the onscreen

keyboard, or slide up the Qwerty keyboard and
tap the Search field to search for specific
videos, scroll down to browse through the
main page thumbnails, or scroll to the bottom
To view a video, touch an available preview
thumbnail or touch the title link.
4.

Press

to return to the previous page.

Media

77

Section 10: GPS Services
This section outlines the various entertainment
applications that are available on your device.

GPS Services
Your device’s built-in GPS capability gives you access
to a number of location-based services, including
Maps and Navigation.
Activating Location Mode
Before using any of the location-based services, you
must turn on your device’s location mode.
䊳

Press

➔

and tap

Location &

security ➔ Use GPS satellites.

Google Maps
Use this application to find directions, location
information, business addresses, etc., all right from
your Samsung Intercept™. Determine your current
location with or without GPS, get driving and transit
directions, get phone numbers and addresses for
local businesses.
Before you begin using this feature you must activate
your GPS hardware and agree to share location
information with Google.
To enable your device’s GPS Location feature:
1.

2.

Activating Using Wireless Networks

Tap Use GPS satellites. A checkmark indicates
information, refer to “Location Settings” on
page 106.

service, you will need to agree to allow Google

appears in the Notification area when the GPS
is active.
•
appears in the Notification area when the GPS
is communicating.
To launch the Google Maps application:

to collect anonymous information.

䊳

Press

➔

and tap

Location &

security ➔ Use wireless networks.
Since this feature is based on Google’s location

78

Location &

the GPS location feature is enabled. For more

This additional location feature uses open Wi-Fi and
mobile network connections to assist in providing
additional location accuracy.

2.

and tap

security.

Note: Enabling the GPS hardware can drain your battery faster.

1.

➔

Press

Tap Agree to accept the terms of service.

•

Press

and tap

➔

(Maps).

To utilize Google Maps:
1.

Press

and tap

4.
➔

.

• If prompted, read the “What’s new” message and tap
OK.
2. Tap the magnification
icons to zoom in or

Tap

(bottom left) to reveal a detailed list

of information corresponding to those matches
now displayed on your screen with lettered
pins.

Voice Search
Functions in much the same manner as the Voice
Dialer. This function uses built-in voice recognition
software to listen to your spoken words, convert
those to text, then launch a Google search using that
text.

out of the current
map view.

– or –
Press to utilize other

1.

Press

Choose from: Search,

2.

Speak clearly into the microphone. If an error
occurs, tap Try again.

Directions, Layers, My
Location, Join Latitude, and More.

3.

From the onscreen Google search page, tap a
matching entry.

To search for a keyword:
and tap

and tap

➔ (Voice Search).

Google Map features.

➔

1.

Press

2.

Press

.

3.

Tap the search field (at the top of the screen),

and tap Search.

enter a keyword, and tap

.

This keyword can be a category name (such as
pizza, steak, burger), a business name

For more information, refer to “Voice Dialing” on
page 40.

Navigation
Another Google Maps navigation application is
available on your device. It uses your current location
(provided by GPS communication to your device) to
provide various location-based services.

(Samsung, Virgin Mobile), or a Google friend

1.

Press

who is sharing their location.

2.

Read the onscreen disclaimer and tap Accept.

and tap

>

(Navigation).

GPS Services

79

3.

Choose from the following onscreen options:
• Speak Destination to use the voice recognition
feature to search for matching locations in your area.
• Type Destination to manually enter a destination
address (via either QWERTY or onscreen keyboard).
• Contacts to receive turn-by-turn directions to the
address stored for a selected Contacts entry.
• Starred Items to obtain directions to locations that
have been starred within Google maps
(maps.google.com).

80

Section 11: Connections
This section describes navigating the Google browser
to navigate the mobile web. It also explains how to
quickly pair and use a Bluetooth.

About Bluetooth

Turning Bluetooth On and Off
By default, your device’s Bluetooth feature is set to
Off. Turning Bluetooth on activates the internal
Bluetooth antenna.
Note: Activating Bluetooth can drain your battery faster and
reduce your available usage times. It is recommended
that if you do not need it active, turn it off.
It is also recommended to turn off your Bluetooth within
locations that prohibit its use.

To turn Bluetooth on:
➔

Press

and tap

➔ Wireless &

networks.
2.

1.

Tap the Bluetooth field to activate the feature
(checkmark indicates active). When active,

Press

➔

and tap

➔ Wireless &

networks.
2.

Bluetooth™ is a short-range communications
technology that allows you to connect wirelessly to a
number of Bluetooth devices, such as headsets,
hands-free car kits, Bluetooth-enabled handhelds,
computers, printers, and wireless devices. The
Bluetooth communication range is usually up to
approximately 30 feet.

1.

To turn Bluetooth off:

Tap to remove the green checkmark and
deactivate Bluetooth.

Bluetooth Status Indicators

The following icons show your Bluetooth connection
status at a glance:
Bluetooth is active
Bluetooth is connected (paired) and
communicating.
[no icon] Bluetooth is disabled (default status)

Using the Bluetooth Settings Menu
The Bluetooth settings menu allows you to set up
many of the characteristics of your device’s Bluetooth
service, including:
• Entering or changing the name your device uses for
Bluetooth communication and description.
• Setting your device’s visibility (or “discoverability”) for
other Bluetooth devices.
• Displaying your device’s Bluetooth address.

appears within the Status area.

Connections

81

To access the Bluetooth Settings menu:
1.

Press

➔

and tap

To make your device visible:
➔ Wireless &

networks ➔ Bluetooth settings.
2.

1.

Verify your Bluetooth is active.

2.

From the Bluetooth settings page, tap Visible

Set your Bluetooth options: Device name,

Making your device discoverable allows it to be

Discoverable, and Scan devices.

detected by other devices for pairing and
communication.

Bluetooth Active
Bluetooth Settings

Bluetooth Phone
Bluetooth Stereo
Headset
Bluetooth Computer
To change your Bluetooth name:
1.

Verify your Bluetooth is active.

2.

From the Bluetooth settings page, tap Device
name.

82

3.

Tap the Device name field, enter a new name.

4.

Tap OK to complete the rename process.

Note: Your device is visible for up to 120 seconds (2 minutes).
This value appears as a countdown within this field.

To scan for Bluetooth devices:
1.

Verify your Bluetooth is active.

2.

From the Bluetooth settings page, tap Scan
devices to search for visible external Bluetoothcompatible devices such as Headsets, devices,
printers, and computers.

Pairing Bluetooth Devices
Paired Devices
The Bluetooth pairing process allows you to establish
trusted connections between your device and another
Bluetooth device. When you pair devices, they share a
passkey, allowing for fast, secure connections while
bypassing the discovery and authentication process.

To pair your device with another Bluetooth device:
1.

Verify your Bluetooth is active.

2.

From the Bluetooth settings page, tap Visible.
Your device must be visible to successfully pair
with an external device.

3.

To disconnect a paired device:
Disconnecting a paired device breaks the connection
between the device and your Samsung Intercept™,
but retains the knowledge of the pairing. At a later
point when you wish to reconnect the device, there is
no need to setup the connection information again.

Tap Scan devices. (Your device will display a list

1.

Verify your Bluetooth is active.

of discovered in-range Bluetooth devices,

2.

From the Bluetooth settings page, touch the

page 82.)
4.

previously paired device (from the bottom of

Tap a device from the list to initiate pairing.

the page).
3.

Note: Pairing between two Bluetooth devices is a one-time
process. Once a pairing is created, the devices continue
to recognize their partnership and exchange information
without having to re-enter a passcode again.

5.

Tap OK to confirm disconnection.

– or –
From the Bluetooth settings page, touch and
hold the name of the previously paired device,

Enter the passkey or PIN code and tap Done ➔

and select Disconnect.

OK.
6.

The external device will then have to also
accept the connection and enter your device’s

Note: Disconnections are manually done but often occur
automatically if the paired device goes out of range of
your Samsung Intercept™ or it is powered off.

PIN code.
Once successfully paired to an external device,
appears within the Status area.
Note: Due to different specifications and features of other
Bluetooth-compatible devices, display and operations
may be different, and functions such as transfer or
exchange may not be possible with all Bluetoothcompatible devices.

To delete a paired device (unpair):
Deleting a device from your list removes its
“connection record” and upon reconnection would
require that you re-enter all the previous pairing
information.
1.

Verify your Bluetooth is active.

Connections

83

2.

From the Bluetooth settings page, touch and

2.

hold the name of the previously paired device

tap

(from the bottom of the page). This opens the
3.

3.

2.

and
.

Touch an entry

connected device’s menu options.

to open its

Tap Disconnect & unpair to confirm deletion.

details page
(page 48).

To access a paired device’s settings:
1.

Press

4.

Verify your Bluetooth is active.

namecard via ➔

hold the name of the previously paired device.
Tap Options and configure the desired options.

4.

Press

Bluetooth.
5.

to return to the previous page.

Note: Prior to using this feature, enable Bluetooth and the
recipient’s device must be visible.
Only a Contact’s information can be sent via Bluetooth. No
other file type (video, image, or audio) can be sent using
Bluetooth.

Tap a new or
paired device.

Sending Contacts via Bluetooth
Depending on your paired devices’ settings and
capabilities, you may be able to send pictures,
Contacts information, or other items using a Bluetooth
connection.

and

tap Send

From the Bluetooth settings page, touch and

3.

Press

Note: The external Bluetooth device must be visible and
communicating for the pairing to be successful.

Disconnecting Bluetooth Connection
During an Active Call
䊳

During an active call, where the audio is being
routed through a connected Bluetooth device
(headset or hands-free connection), tap Bluetooth
to route the device’s audio through the connected

1.

If no devices are detected, tap Scan devices to
begin a new search.

84

Bluetooth headset (On) or through the speaker (Off).
When the call is routed to a Bluetooth headset:
• The current call area is surrounded by a blue box, the
Bluetooth button indicates it’s on, and shows the
Bluetooth call icon (
).

When turned off:
• The call is routed through either the earpiece or speaker,
the call area is surrounded by a green box, the Bluetooth
button indicates its off, and shows (
).

Updating Your User Name
If you choose to change your user name and select a
new one online, you must then update the user name
on your device.
1.

Note: Communication can be toggled between the Bluetooth
headset and the device speaker by tapping the Headset
button On or Off.

Web and Data Service
Getting Started with Data Services
With your Virgin Mobile service, you are ready to start
enjoying the advantages of data services. This
section will help you learn the basics of using your
data services, including managing your user name,
launching a data connection, and navigating the Web
with your device.
Important!: Certain data services requests may require
additional time to process. While your device is
loading the requested service, the touchscreen or
QWERTY keyboard may appear unresponsive when
in fact they are functioning properly. Allow the
device some time to process your data usage
request.

Press

➔

and tap

➔ About

phone ➔ System Updates.
2.

Tap Update Android.

Launching a Web Connection
䊳

Press

and tap

➔

(Browser). (Your

data connection starts and you see the home
page.)
Note: Connection to the Internet can be done via either your
Mobile network or via Wi-Fi (configured via the Settings
➔ Wireless & networks page).

While connecting, you may see an animation. Once
complete, you are connected to the default Web page
(Google).
Tip: To change the default launch page to a current page, press
and tap More ➔ Settings ➔ Set home page.

Your User Name
When you buy your device and sign up for service,
you’re automatically assigned a user name, which is
typically based on your Virgin Phone number,
followed by “@yrmobl.com.” (For example:
2145554444@yrmobl.com.)

Note: The Browser automatically launches when a Web link is
touched from within either an email or text message.

Data Connection Status and Indicators
Your device displays the current status of your data
connection through indicators at the top of the
screen. The following symbols are used:

Connections

85

Navigating the Web
Your device is connected to the highspeed Virgin Mobile Broadband Network
(EVDO). When the arrows are animated,
your device is transferring data (for
example, when you are opening a Web
page); when the triangles are gray, your
device is connected to the network but is
not currently transferring data (for
example, when you are viewing a Web
page that is completely open). In either
state, you can receive incoming calls.
Your device is on and is connected to the
Virgin 1xRTT data network. When the
arrows are animated, your device is
transferring data (for example, when you
are opening a Web page) and you cannot
receive calls. When the arrows are gray,
your device is connected to the network
but is not currently transferring data (for
example, when you are viewing a Web
page that is completely open), and you can
receive calls.
If you do not see an indicator, your phone does not
have a current data connection. To launch a
connection, see “Launching a Web Connection” on
page 85.

Navigating through menus and Websites during a
data session is easy once you have learned a few
basics.
Note: Prior to gaining access to Virgin Mobile’s Web page, you
may be asked to enter your 10-digit PCS phone number
and tap OK. Entering your phone number is not required
for access to other Web pages.

Scrolling

As with other parts of your device’s menu, you’ll have
to drag up and down to see everything on some
Websites.
To scroll line by line through Websites:
䊳

Use the Optical Joystick to scroll over each
available line within a Web page or to move the
onscreen cursor around the page.

To scroll through a Website’s page:
䊳

In a single motion, touch and drag across the page.

Selecting

Once you have learned how to use the Optical
Joystick to scroll and drag around a page, you can
start navigating the Web.
To select onscreen items or links:
䊳

Drag across a page, then either touch an onscreen
link or use your Optical Joystick to select the link
and then press the joystick.

86

Links, which are displayed as underlined text, allow
you to jump to Web pages, select special functions,
or even place phone calls.
Going Back

To go back one page:
䊳

Press

on your device. Repeat this process to

keep going back through your Web page history of
recently visited pages.
Note: You can use DEL for deleting text (like a BACKSPACE
key) when you are entering text.

Going to a Web Page
1.

Tap the Address field (top of the browser
window) and enter a new Web address.
As you enter the address, possible matches
are displayed within an onscreen list. Tap an
entry to launch the desired website.

2.

Tap Go to launch the new page.

Browser Menu
The browser menu offers additional options to
expand your use of the Web on your device.
Opening the Browser Menu
The browser menu may be opened anytime you have
an active data session, from any page you are
viewing.

1.

From any open Web page, press

.

(You will see the browser menu.)
Options available within the browser menu include:
• New window: Launches a new Internet window while
maintaining the current Web page active.
• Bookmarks: Allows you to access and manage your
bookmarks.
• Windows: Displays the currently active browser windows
as an onscreen list. Tap a window entry to launch that
window.
• Refresh: Reloads the current Web page.
• Forward: Returns you to a previously viewed page.
• More: Provide additional browser options:
– Add bookmark (Menu+a): Assigns the current Web
page as a new bookmark.
– Find on page (Menu+f): Searches the current Web page
for a word.
– Select text (Menu +e): Selects text from the current Web
page.
– Page info (Menu+g): Displays the Name and URL
(website address) of the site you’re currently viewing.
– Share page (Menu +s): Allows you to send a URL via
Facebook, Gmail, messaging, or email.
– Downloads (Menu+d): Keeps a list of previously
downloaded content.
– Settings (Menu+p): Lets you configure and manage your
browser settings.
Note: These additional options can also be accessed via the
QWERTY keyboard by using a combination of the Menu
button (
) and the specified key combination.

Connections

87

Selecting Text on a Web Page
1.

Press

to open the browser menu while on

an active Web page.
2.

Scroll to the area of the webpage containing
the desired text.

3.

Tap More ➔ Select text.

4.

Touch and drag across the screen and highlight
the desired text. Any selected text displays
highlighted and can be copied to the device’s
clipboard.

Going to a Specific Website
To go to a particular website by entering a URL
(website address):
1.

Tap the URL field and enter a website address.

2.

As you type the address, if your desired website
displays within the suggested sites list, tap the
entry to begin surfing.

3.

Tap Go.

Note: Not all Websites are viewable on your device.

Adjusting Browser Page Settings

88

1.

Press

2.

Tap More ➔ Settings.

to open the browser menu.

3.

Navigate to the Page content settings area and
select from one of the following page settings:
• Text size: Adjusts the current onscreen text size.
Options include: Tiny, Small, Normal, Large, or Huge.
• Default zoom: Sets the default browser viewing size.
Choose from: Far, Medium, or Close.
• Open pages in overview: Provides an overview of
recently opened pages.
• Text encoding: Adjusts the current text encoding.
• Block pop-up windows: Prevents popup
advertisement or windows from appearing onscreen.
Remove the checkmark to disable this function.
• Load images: Allows web page images to be loaded
along with the other text components of a loaded
website.
• Auto-fit pages: Allows web pages to be resized to fit
as much of the screen as possible.
• Landscape-only display: Displays pages only in the
wider landscape screen orientation.
• Enable Javascript: Enables Javascript for the current
Web page. Without this feature, some pages may not
display properly. Remove the checkmark to disable
this function.
• Enable plug-ins: Enables browser plugins for the
current Web page. SOme pages may require plugins
to properly display or function.
• Open in background: New pages are launched in a
separate page and displayed behind the current one.
Remove the checkmark to disable this function.
• Set home page: Sets the current home page for the
Web browser (page 89).

Adjusting Browser Privacy Settings
1.

Press

2.

Tap More ➔ Settings.

3.

Navigate to the Privacy settings area and

3.

select from one of the following privacy
settings:
• Clear cache: Deletes all currently cached data. Tap
OK to complete the process.
• Clear history: Clears the browser navigation history.
Tap OK to complete the process.
• Accept cookies: Allows sites, that require cookies, to
save and read cookies from your device.
• Clear all cookie data: Clears all current browser
cookie files.
• Remember form data: Allows the device to store
data from any previously filled out forms. Remove the
checkmark to disable this function.
• Clear Form data: Deletes any stored data from
previously filled out forms. Tap OK to complete the
process.
• Enable location: Allows sites to request access to
your current location (using the built-in GPS).
• Clear location access: Clears location access for all
Websites.
4. Press to return to the browser.
Adjusting Browser Security Settings
1.

Press

to open the browser menu.

2.

Tap More ➔ Settings.

Navigate to the Security settings area and
select from one of the following privacy

to open the browser menu.

settings:
• Remember passwords. Stores usernames and
passwords for visited sites. Remove the checkmark
to disable this function.
• Clear passwords. Deletes any previously stored
usernames or passwords. Tap OK to complete the
process.
• Show security warnings. Notifies you if there is a
security issue with the current website. Remove the
checkmark to disable this function.
4. Press
to return to the browser.
Setting the Browser Home Page
1.

Press

to open the browser menu.

2.

Tap More ➔ Settings ➔ Set home page.

3.

Delete the current address and enter a new
Web page.

4.

Tap OK to complete the process.

Resetting the Browser to Default
1.

Press

2.

Tap More ➔ Settings ➔ Reset to default.

to open the browser menu.

3.

Tap OK to complete the process.

Creating Website Settings
1.

Press

to open the browser menu.

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89

2.

3.

Tap More ➔ Settings ➔ Website settings. These

your current list of bookmarks.

– or –

Tap OK to complete the process.

Repeat steps 1 and 2.

From any open Web page, press

5.

“starred” website to your current Bookmarks
list.

Tap Bookmarks. Three tabs are revealed:

• Bookmarks: Displays a list of your current Web
bookmarks.
• Most visited: Displays a list of your most frequently
visited Websites. Tap an entry to launch the selected
page.
• History: Displays a record of your browsing history.
These records are organized into folders such as:
Today, Yesterday, 5 days ago, and 1 month ago.
3. Tap Add (first entry in the Bookmarks tab).
4.

Creating a New Homepage
1.

Bookmarks list.

Tap either Most visited or the History tab.

3.

Touch and hold an entry from the list to display
an onscreen popup menu.

4.

90

Tap Set as homepage to assign the selected
entry as your new homepage.

Adding Bookmarks to Your Home Screen
1.

From any open Web page, press

➔

Bookmarks.
➔

2.

2.

Tap either Most visited or the History tab.

3.

3.

Touch and hold an entry from the list to display

Bookmarks.

an onscreen popup menu.

➔

2.

Creating Bookmarks from other Tabs
From any open Web page, press

From any open Web page, press
Bookmarks.

Enter a descriptive name for the new bookmark
and tap OK to store the new entry to your

1.

Tap the star icon adjacent to a website address.
The star now turns gold. This adds the

. (You will

see the browser menu.)
2.

Tap Add bookmark to add the selected entry to

individual sites (ex: Clear location access).
Creating Bookmarks
1.

4.

advanced settings that can be configured for

Touch and hold an existing entry from the list to
display an onscreen popup menu.
Tap Add shortcut to Home to add the selected
entry to your Home screen.

Wi-Fi

Note: Use of wireless data connections such as Wi-Fi and
Bluetooth can cause an added drain to your battery and
reduce your use times.

About Wi-Fi
Wi-Fi (short for "wireless fidelity") is a term used for
certain types of wireless local area networks (WLAN).
These device types use an 802.11 wireless
specification to transmit and receive wireless data.
Wi-Fi communication requires access to an existing
and accessible Wireless Access Point (WAP). These
WAPs can either be Open (unsecured) as within most
Hot Spots, or Secured (requiring knowledge of the
Router name and password).
Turning Wi-Fi On and Off
By default, your device’s Wi-Fi feature is turned off.
Turning Wi-Fi on makes your device able to discover
and connect to compatible in-range WAPs.
Turn Wi-Fi on:
1.

Press

➔

and tap

Press

To manually add your new network connection:
1.

Touch Add Wi-Fi network.

2.

Enter the Network SSID. This is the name of
your Wireless Access Point.

setting on your target WAP.
4.

If secured, you will also need to enter your
WAP’s password. The show password option,

To turn Wi-Fi off:
➔

and tap

reveals the password as you type it vs only

➔ Wireless &

showing asterisks (****).

networks ➔ Wi-Fi.
2.

Tap the Security field and select a security
option. This must match the current security

Tap the Wi-Fi field to activate the feature

Press

➔ Wireless &

Note: When you select an open network, you are automatically
connected to the network.

(checkmark indicates active). The device scans

1.

and tap

The network names and security settings (Open
network or Secured with WEP) of detected Wi-Fi
networks are displayed in the Wi-Fi networks section.

3.

for available in-range wireless networks.

➔

networks ➔ Wi-Fi settings.

➔ Wireless &

networks.
2.

To connect to a Wi-Fi network:
䊳

Tap to remove the green checkmark and
deactivate Wi-Fi.

5.

Tap Save to store the new information and
connect to your target WAP.

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91

Note: The next time your device connects to a previously
accessed or secured wireless network, you are not
prompted to enter the WAP key again, unless you reset
your device back to its factory default settings.

Press

➔

and tap

➔ Wireless &

networks ➔ Wi-Fi settings.
2.

Press

The Android Market provides direct access to a large
selection of applications which you can download and
install on your device.
Accessing the Market

To manually scan for a Wi-Fi network:
1.

Using the Android Market

1.
2.

and tap Scan.

Press

and tap

➔

(Market).

Tap Next if you are not already logged in with
your Google account.

Wi-Fi Status Indicators

3.

The following icons show your Wi-Fi connection
status at a glance:

Tap Sign in and enter your Google account
information.

4.

Touch Accept to agree to the Android Market
terms of service.

Wi-Fi is connected and active.

Selecting and Installing a Google Application
Wi-Fi active but there is a communication
issue with the target Wireless Access Point
(WAP).

Using the Wi-Fi Settings Menu
The Wi-Fi settings - Advanced menu allows you to set
up many of your device’s Wi-Fi service, including:
• Setting your Wi-Fi sleep policy
• Viewing your device’s MAC Address
• Configuring use of either a DHCP or Static IP
To access the Bluetooth Settings menu:
1.

Press

➔

and tap

networks ➔ Wi-Fi settings.
2.
92

Press

and tap Advanced.

Press

2.

Tap the desired onscreen application.

3.

Read the application descriptions.

4.

Tap Install.

(Market).

Important!: Use caution with applications which request access
to any personal data, functions, or significant
amounts of data usage times.

5.

If prompted, follow the onscreen instructions to
pay for the application.

6.

➔ Wireless &

and tap

➔

1.

Check the progress of the current download by
opening the Notifications panel.

After the item is downloaded and installed on

3.

your device, the content download icon

downloaded Google applications and choose

displays in the notification area of the status
bar.

and tap

Press

2.

Tap the newly installed application.

3.

Read the application descriptions.

.

– or –
and tap

➔

unistallation is completed.

– or –
On the Android Market screen, tap Downloads,
tap the installed application in the list, and
then tap Open.
Reinstalling a Google Application
If the Android operating system is ever updated, any
data contained on the device will be erased. The only
data stored on the device are Google applications
available via the Android Market.
Note: Pictures and music are stored on the microSD card.
Contacts and Calendars are stored remotely on with your
remote Google or Exchange servers.

1.

Log into your Google account via the device.

2.

Press

➔

You can access a wide variety of applications in many
different categories with your phone and data
service. Your phone comes preloaded with links to
Google.

➔

Downloads.

and tap

Select Uninstall and then select Install once

Applications

1.

Press

the one you wish to reinstall.
4.

Launching an Installed Google Application

Scroll through the list of previously

➔

Important!: Privacy Message – Virgin Mobile USA policies often
do not apply to third-party applications. Third-party
applications may access your personal information
or require Virgin Mobile USA to disclose your
customer information to the third-party application
provider. To find out how a third-party application
will collect, access, use, or disclose your personal
information, check the application provider’s
policies, which can usually be found on their
website. If you aren’t comfortable with the thirdparty application’s policies, don’t use the
application.

Data Services FAQs
How do I sign in for the first time?
You are automatically signed in to access data
services when you turn on your device.
How do I know when my device is connected to data
services?
Your device automatically connects when you use
data service or an incoming message arrives. You will
also see the
or
indicator.

Downloads.
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93

Can I make calls and use data services at the same
time?
Yes, you can use voice and data services
simultaneously.
When is my data connection active?
Your connection is active when data is being
transferred. Outgoing and incoming calls are allowed.
When active, the
or
indicator is animated
on the display screen.
When is my data connection dormant?
If your device receives no data for 10 seconds, the
connection goes dormant. When the connection is
dormant, you can make and receive voice calls. (The
connection may become active again quickly.) If your
device receives no data for an extended period, the
connection will terminate.
Can I re-download paid applications without being
charged again?
Your Market applications are associated to your
Google account login information. Even if your device
is reset and reinstalled with an update to Android, you
can log back into your Google account and reinstall
these applications. See “Reinstalling a Google
Application” on page 93.

94

Section 12: Tools
Before You Begin

3.

Google Calendar is an application that synchronizes
new and existing entries between your device and
your online Google account.

Tap Sync Calendar to activate the
synchronization of calendar events between

Prior to using Google applications such as calendar,
you will need to have an active Google account
(page 6).

your device and the remote exchange server. A
checkmark indicates the feature is enabled.
To manually sync your calendar events to a managed
corporate account:

Calendar

1.

Press

Synchronizing Corporate Calendar Events

2.

Tap

Corporate calendars are not synchronized to your
device by default, this account type must be
manually added. Although we previously described
how to add a corporate account to your list of
managed accounts, this only allows your device to
track that account type’s email parameters and
traffic.
Calendar events must be added and tracked by your
device separately.
To add corporate calendar events to your device’s
managed account tracking:
1.

Press

➔

and tap

➔ Accounts &

sync.
2.

Tap

within the Corporate account field to

reveal the account’s synchronization settings
screen.

and tap
➔

➔

(Calendar).

➔ Calendar sync. See

“Confirming Contact Synchronization” on
page 46.
Configuring Calendar Settings
1.

Press

and tap

2.

Tap

3.

Tap an onscreen option:

➔

.

➔ Settings.

• Calendars displays the currently managed accounts.
Tap an entry to change the sync state of the account.
• Calendar sync provides access to the sync settings
screen where you can enable/disable the sync status
of your managed accounts and add more accounts.
• Default view configures the current Calendar default
view for events. Month view is the default. Choose
from: Month view, Week view, Day view or List view.
• Day views configures how the available events are
displayed onscreen. Choose from Time grid or Event
list.
• First day of week sets the calendar week to start with
either Sunday or Monday.
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95

• Hide declined events hides (checked) or displays
(unchecked) those events that have been declined via
the calendar application.
Adding an Event to the Calendar
Your Calendar helps organize your time and reminds
you of important events.
1.

Press

and tap

➔

4.

Select a From/To date for the event by tapping
the corresponding fields, and adjusting the
month, day, and year by tapping

6.

Select a time for the event by tapping the time
field and then adjusting the hour and minute by
tapping

The default view for the Calendar is the Month view. To
change the view, tap the available tabs along the top of the
Calendar screen (left of the screen in Landscape mode).
Choose from Month, Week, Day, and List.
2.

Tap a day to which you would like to add an
event and press

and tap Create.

.

Tap Set when finished.

.

Note: To synchronize calendar events among your Google and
Corporate accounts, make sure they are being managed
by your device (page 46).

or

5.

or

.

7.

Tap the AM or PM button to change the value.

8.

Tap Set when finished.

9.

Tap the All day field to assign this as an all day
event. If assigned as an all day event, the time
fields are removed as options.

10. Assign the new calendar event to a current

account by tapping the Calendar field and then
selecting an account. For this example we are
choosing a Google.

3.

• Press
to hide the menu options.
Tap the Event field and enter a title for the
event.

96

• My calendar entries are stored locally on the device
and not part of an email account.
• Google/Gmail calendar entries are synchronized
between your device and your online Google account.
• Corporate calendar entries are synchronized between
your device and either an Exchange Server or
available from within Microsoft® Exchange.
• default calendar entries are synchronized between
your device and your default email account.
11. Tap OK when finished.

12. Enter a location for the event in the Location

16. Select a recurrence cycle for the event by

field.
• Tap
to choose a location based on Google
maps. Search by city or zip.
• Touch and hold the location then tap the location pin
to add it your new event location field.
13. Assign participants by either entering the name

tapping the Repeat field:
• Select One-time event, Daily, Every weekday (MonFri), Weekly (every [day]), Monthly (every [Number
Day]), Monthly (on day [Number]), and Yearly (on
[Month Day]).
17. Enter a description for the event in the
Description field.

directly into the participants field or selecting
from one of the three available sources:
• Contact allows you to choose participants from your
current pool of available contacts (local and managed
accounts).
• Group allows you to choose participants by selecting
the main group categories. Participants assigned to
those groups are then automatically added and
notified of your new event.
• Recently allows you to select from recent email
recipients.
14. Select an alarm time by tapping the Alarm
field.
• Select None, On time, 5 mins before, 15 mins
before, 1 hour before, 1 day before, 2 days before,
1 week before, or Customize.
• Customize allows you to manually enter a desired
number. Tap Set to complete the custom assignment.
15. Select an alarm tone by tapping the Alarm tone

18. Tap Save to store the new event and

synchronize it with your selected account.
Event Reminders
When your device is turned on and you have an event
alarm scheduled, there are several ways your device
alerts you to scheduled events:
• By playing a short beep.
• By illuminating the backlight.
• By indicating a
icon within the Status bar.
To view additional options, press the appropriate
softkey:
1.

Tap the Status bar, then slide your finger down
the screen to open the Notifications panel.

2.

Tap the upcoming event name from the
onscreen list to display the event within the
Calendar notifications screen.

field:
• Select Sounds or Go to my files.
• Select a sound file and tap OK to complete the
assignment.
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97

3.

Editing an Existing Event

Tap one of the following options:

• Snooze all to snooze all event reminders for five
minutes.
• Dismiss all to dismiss all event reminders.
4. Press
to keep these reminders in place
and close the Notifications panel.

Press

2.

Touch the event to reveal its details.

3.

Press

4.

Make your modifications (event name, location,

Press

.

and tap Edit.

participants, alarm, repetition, etc).

Viewing Events
1.

and tap

➔

1.

and tap

➔

. Once an

5.

Tap Save to store the new updates and
synchronize them with your assigned account.

event has been created, entries are shown in

Erasing a Day’s Events

the default view.

Press

2.

Tap the Day tab on the Calendar screen.

3.

Press

To view a Calendar event farther out, tap either

4.

Tap All this day to delete all event on this day.

2.

3.

.

and tap Delete.

Week or Month.

– or –

Tap the day for which you would like to view

Place a checkmark only on those events you

events. (Your device lists events in

want deleted.

chronological order.)

5.

To display an event’s details, tap it from the current
screen.
Going to the Current Day’s Calendar Menu
and tap

➔

1.

Press

2.

Tap Today and locate your event.

.

Tap Delete to erase the selected events and
then synchronize this action with your
managed account.

Erasing All Events
and tap

➔

1.

Press

2.

From the main Calendar screen, press
tap Delete.

98

and tap

➔

1.
Note: A selected day’s events are also listed at the bottom of the
calendar screen when the Month tab is active. Tap an
event to view its details.

.
and

3.

Tap All events to delete all events currently
available for this managed account.

– or –
Tap All events before today to delete only those
events occurring before today. This is useful
for repeating events that might also continue to

name to launch the associated application.

occur after today’s date.

Memo Pad

– or –
want deleted.

Your phone comes with a memo application that you
can use to compose and store reminders and notes
to help keep you organized.

Tap Delete to erase the selected events and

To compose a memo:

Place a checkmark only on those events you

4.

• Press
and tap the View by to change the way
the files are displayed onscreen. Choose from: List,
List and details, or Thumbnail.
– Press
for these additional options: Share, Create
folder, Delete, View by, List by, and More (Move,
Copy, Rename and Settings).
3. Once you have located your file, tap the file

then synchronize this action with your

1.

Press

and tap

➔

(Memo).

managed account.
Note: If there is already a previously stored memo on the
device, touch the Create Memo button to create a new
memo.

My Files
My Files allows you to view a list from which you can
launch a file if the associated application is already
on your device (ex: DivX file).

2.

desired text using either the QWERTY keyboard

Accessing File Viewer
䊳

Press

and tap

Tap the onscreen text field and enter your
or virtual keypad.

➔

(My Files).

3.

Navigation in this viewer works on a hierarchy
structure with folders, subfolders, etc.
Opening Files in File Viewer
and tap

➔

1.

Press

.

2.

Tap a folder and scroll down or up until you
locate your selected file.
• Tap the Up tab to back up into a higher directory.

Adjust the paper color by tapping one of the
five available colors.

4.

Tap Save to store the new memo.

Alarm Clock
Your device comes with a built-in alarm clock that
has multiple alarm capabilities. There is no limit to
the number of alarm events you can create.
1.

Press

and tap

➔

(Alarm Clock).
Tools

99

Note: Upon your first launch of the Alarm Clock application,
three alarm presets are set up by default and ready for
you to customize. These alarms are turned off by default.

2.

• Place a checkmark adjacent to the desired repetition
days Monday, Tuesday, Wednesday, Thursday,
Friday, Saturday or Sunday and tap OK.
7. Select a unique name for this alarm event by

Tap the time field of a default alarm event.

tapping the Label field, entering a new label,

Note: A new alarm can also be created from the Alarm page by
pressing
➔ Add alarm.

• Activate the alarm by tapping its adjacent field and
placing a checkmark next to the select alarm event.
3. Tap the Time field to begin adjustment of the
alarm time.
• Adjust the hour and minute by tapping either
.
• Tap the am or pm button to change the value.
• Tap Set when finished.

and tapping OK.
8.

Tap Done to store the new alarm event.

Note: To allow the alarm to sound even while the device is in
silent mode, press
and tap Settings, then activate
the Alarm in silent mode field.

To delete an Alarm event:
or

and tap

➔

1.

Press

2.

Touch and hold a desired alarm event.

.

3.

From the onscreen context menu, tap Delete
alarm.

Note: The number of hours and minutes left before the alarm
goes off is briefly displayed onscreen after you set the
new alarm time.

4.

Tap Ringtone to select an audio ringtone that
will sound with the alarm.

• Tap a ringtone to hear an audio sample.
• Tap OK to accept the ringtone assignment.
5. Tap Vibrate to add a vibration feature to the
alarm.
6.

Tap the Repeat field to select a repeating status
for the alarm.

To disable an Alarm event:
and tap

➔

1.

Press

2.

Touch and hold a desired alarm event.

3.

From the onscreen context menu, tap Disable
alarm.

To customize the onscreen clock:
and tap

➔

1.

Press

2.

Tap the onscreen alarm clock.

3.

Scroll your finger across the bottom field to
temporarily view each selection.

100

.

.

4.

Tap the desired image to activate the new

1.

Press

➔

and tap

➔ About phone

➔ System Updates ➔ Update Android.

clock face.
2.

To hide the onscreen clock:
➔

1.

Press

and tap

2.

Press

and tap Hide clock.

Follow the onscreen instructions.

.

Calculator
Your device comes with a built-in calculator.
and tap

➔

1.

Press

.

2.

Enter numbers using your keyboard or by
tapping an onscreen key.
• In Portrait mode, touch and hold CLEAR to clear all
numbers.
• In Landscape mode, touch and hold CLEAR or
to clear all numbers.

Note: Tapping CLEAR only deletes one number at a time.

• Press
and tap Advanced panel to access more
advanced features such as sin (Sine), cos (Cosine),
tan (Tangent), etc.

Updating Your Android Operating
System
This option allows you to update the Android
Operating System (OS) on your device via an overthe-air connection. There are two components to the
Moment: Virgin Mobile User-Interface (UI) firmware
and device Google OS.

Tools

101

Section 13: Settings
This section describes the sound and phone settings
for your device. It includes such settings as: display,
security, memory, and any extra settings associated
with your device.
The Settings menu can be accessed by one of two
ways on the Intercept™:
䊳

Press

➔

and tap
and tap

➔

Selecting Ringtone Types for Voice Calls

Your device provides a variety of ringtone options that
allow you to customize your ringtone and volume
settings.
and tap

1.

Tap a ringtone from the available list. The

102

Tap OK to assign a ringtone.

➔ Sound &

Tap Audible touch tones (to place a checkmark

Press

➔

and tap

➔ Sound &

display.
2.

Tap Notification ringtone.

3.

Tap a notification ringtone from the available

➔ Sound &

ringtone briefly plays when selected.
3.

and tap

The notification area displays icons associated with
user notifications such as: email messages, calls
missed, new voicemail, upcoming event, USB
connection, Text/MMS messages. You can select the
ringtone that plays when your device receives new
notifications.

list. The ringtone then briefly plays when

display ➔ Phone ringtone.
2.

➔

display.

Selecting Ringtone Types for Notifications

Ringtone types help you identify incoming calls and
messages. You can assign ringtone types to individual
Contacts entries, types of calls, and types of
messages.

➔

Press

on the option).

.

Ringtone Types

Press

1.

2.

Sound Settings

1.

Your device provides the ability to play a sound when
you are both using the dialpad and tapping the
screen.

.

– or –
Press

Selecting Audible Touch Tones

selected.
4.

Tap OK to assign a ringtone.

Activation of Feature Sounds

When tapping onscreen items, using the dialpad, or
SD card notifications, you can enable whether an
audible sound plays for those features.
1.

2.

Press

➔

and tap

➔ Sound &

Vibrate

display.

To set your device to vibrate for incoming calls and
silent for notifications:

Tap Audible touch tones, Audible selection, SD

䊳

card notifications to activate the feature.
• Audible touch tones plays a tone while using the
dialpad.
• Audible selection plays a sound when making any
onscreen selection.
• SD card notifications plays a sound when an SD card
notification event occurs.
Adjusting the Volume Settings
Adjust the volume settings of both the device and
Media playback to suit your needs and your
environment.
1.

Tip: You can adjust the ringtone volume in standby mode (or
the earpiece volume during a call) by using the volume
button on the left side of your device.

Press

➔

and tap

➔ Sound &

Press the volume button down in standby mode
until you see

1.

Tap either Ringer volume, Media volume or
System volume.

3.

Touch and drag the onscreen slider, adjust the
volume level, and tap OK.
• Within Ringer volume, adjust the Incoming call
volume and Notification volume fields to assign the
volume settings.

Press

➔

and tap

➔ Sound &

display.
2.

Tap Phone vibrate. (If you have already checked
the option, tapping it again deselects the
option.)

To set your device to vibrate while using the dialpad:
1.

Press

➔

and tap

➔ Sound &

display.

display.
2.

on the screen.

To set your device to always vibrate for incoming
calls:

2.

Tap Haptic feedback. (If you have already
checked the option, tapping it again deselects
the option.)

Silence All
The Silence All option allows you to mute all sounds
without turning your device off (except for Media
volume).

Settings

103

Window Animation

To activate Silence All:
䊳

Press and hold the volume button down in standby
mode until you see

on the screen.

To deactivate Silence All:
䊳

Press the volume button up repeatedly to select a

This feature provides the use of animation when
onscreen windows are opened and closed. If
deactivated, windows pop on and off and no
transitions are applied.
1.

volume level.

Press

➔

and tap

2.
➔ Sound &

display.
2.

Tap Silent mode. This option silences all audio
on the device except for media and alarms. (If
you have already checked the option, tapping it

and tap

➔ Sound &

again deselects this option.)

feature is enabled.

Select how long the display screen remains lit after
you press any key. This is the delay time before the
screen automatically turns off.
1.

Press

➔

and tap

➔ Sound &

display ➔ Screen timeout.

Changing the Screen Orientation

2.

Although most screens will change orientation once
the QWERTY keyboard is opened, this feature can be
manually enabled to change the orientation for all
screens when rotation is detected.See “Changing the
Screen Orientation” on page 25.
➔

Tap Animation. A checkmark indicates the

Changing the Backlight Time Length

Display Settings

and tap

➔ Sound &

1.

Press

2.

Tap Orientation (enabled by default). A

display.

• Clear the Orientation checkmark to disable this
automatic orientation adjustment.

Tap a time setting.

Note: Long screen backlight settings reduce the battery’s talk
and standby times.

Changing the Keyboard Backlight Time Length
Select how long the keyboard stays lit after you press
any key. This is the delay time before the keyboard
backlight automatically turns off.
1.

Press

➔

and tap

display ➔ Keyboard timeout.

checkmark indicates the feature is enabled.

104

➔

display.

To set your device to silent mode:
1.

Press

2.

Tap a time setting.

➔ Sound &

Note: Long keyboard backlight settings reduce the battery’s
talk and standby times.

Changing the Brightness
Adjust your screen’s brightness to suit your
surroundings.
1.

Press

➔

and tap

➔ Sound &

display.
2.
3.

2.

Tap either Pictures or Wallpaper gallery.

• Pictures taken using the built-in camera or copied to
your device as a wallpaper. You can crop the picture
before setting it as a wallpaper. See “Assigning a
Picture to an Entry” on page 50. to learn how to crop
the picture.
• Wallpaper gallery provides a selection of built-in
wallpaper images.
3. Scroll through available images and tap a
selection to preview it.

Scroll down and tap Brightness.
Touch and drag Brightness slider left or right to

4.

Tap Set Wallpaper to assign an preset image.

– or –

adjust the screen contrast and tap OK.

Tap Save to assign an picture as a wallpaper.
Note: Not available when the Auto Brightness is enabled.

Changing the Automatic Brightness
Automatically adjusts your screen’s brightness to
provide the best display within the current lighting
condition.
➔

and tap

Press

2.

Tap Auto Brightness. A checkmark indicates

display.

1.

Choose what you see on the Home screen (behind
your shortcuts and Widgets) while powering on or off
the device, and when in standby mode.
and tap

➔

and tap

➔ Date &

Tap Automatic to disable the feature.

Note: If enabled, you can not alter the date, time zone or time
values.

• Enabling this feature disables the manual Brightness
option.
Changing the Display Screen

➔

Press
Time.

2.

the feature is enabled.

Press

Your device obtains its time and date information by
using the network-provided date, time, and time
zone. These values can be manually altered.

➔ Sound &

1.

1.

Adjusting the Date and Time

.

3.

Tap Set date. Adjust the date, month, and year
by tapping

4.

or

. Tap Set when finished.

Tap Select time zone, then select a time zone
from the onscreen list. Scroll down the list to
view additional time zones.
Settings

105

5.

Tap Set time. Adjust the hour and minute by
tapping

or

. Tap the am or pm icon to

change the value. Tap Set when finished.
6.

Tap Use 24-hour format to toggle between using
a 12-hour or a 24-hour format.

7.

Tap Select date format to select how the date
information is displayed on your device. The
selected date format is also applied to the date

Note: Turning Location on will allow the network to detect your
position using GPS technology, making some Virgin
Mobile applications and services easier to use. Turning
Location off will disable the GPS location function for all
purposes except 911, but will not hide your general
location based on the cell site serving your call. No
application or service may use your location without your
request or permission. GPS-enhanced 911 is not To
enable your device’s GPS Location feature:

To enable your device’s GPS Location feature:
1.

displayed within the device’s Alarm Clock.

Language Settings

1.

Press

➔

and tap

➔ Language &

keyboard ➔ Select locale.
2.

Tap either English or Español. All menus are
then updated to the new language.

Location Settings
Your device is equipped with a Location feature for
use in connection with location-based services.
The Location feature allows the network to detect
your position. Turning Location off will hide your
location from everyone except 911.

➔

and tap

➔ Location &

security.
2.

To assign the default language used by the Android
operating system.

Press

Tap Use GPS satellites. A checkmark indicates
the GPS location feature is enabled.

To enable Location via wireless networks:
1.

Press

➔

and tap

➔ Location &

security.
2.

Tap Use wireless networks. A checkmark
indicates the feature is enabled.

• This service uses available wireless networks to
pinpoint your location within certain applications such
as Google Maps (page 78).
3. Tap Agree. Enabling this feature allows Google
to collect anonymous location data regardless if
any location application or other related feature
is active or in use.
• Tap Use wireless networks ➔ disagree to disable the
collection of data. Enabling this feature can utilize
more resources and slow performance.

106

Synchronizing Accounts
Your device provides the ability to synchronize data
from a variety of different sources or sites. These
accounts can range from Google, a Corporate
Exchange Email Server, and other social sites such as
Facebook, Twitter, and MySpace.

Note: If you do not already have a Google account, touch Create
and follow the onscreen prompts to create your new
account.

4.

Password fields and enter your information.
See “Entering Text with Onscreen Keyboard”

Corporate and Google accounts provide the ability to
synchronize Calendar events and Contacts.

on page 51. or See “Entering Text using the
QWERTY Keyboard” on page 53.

To enable the auto-sync feature:
1.

2.

Press

➔

and tap

➔ Accounts &

5.

Tap Sign in. Your device then communicates

sync.

with the Google servers to confirm your

Tap Auto-sync. A checkmark indicates the

information. Your existing Gmail account then

feature is enabled.

appears within the Managed accounts area of

• This feature enables the synchronization of data
between your device and external sites or servers.
• The two main components are Contacts and
Calendar Events. Before these can be synchronized,
they must be added to the managed accounts list.
Synchronizing Your Google Account
By default, there are no accounts managed by the
device. These must be manually added.

the screen.
• Any changes or updates to your Gmail account is
then automatically updated to your device.
To configure the Google management settings:
1.

Press

➔

and tap

sync.
2.

Tap Add account ➔ Google.

3.

Click Next ➔ Sign in.

Press

➔

and tap

➔ Accounts &

sync.
2.

Tap

within the Google account field to

reveal the account’s synchronization settings

To add manage an existing Google account:
1.

Touch the Username (@gmail.com) and

screen.

➔ Accounts &
3.

Tap the parameters you wish to synchronize
(Sync Contacts, Sync Gmail, Sync Calendar). A
checkmark indicates the feature is enabled.

4.

Press

to return to the previous screen.

Settings

107

Synchronizing Your Corporate Account
By default, there are no Corporate Calendar events
managed by the device. These must be manually
added. See “Synchronizing Corporate Calendar
Events” on page 95.
Note: Once a corporate email account is created, it is
automatically added as a managed account.

– Your name displays the name used in the From field
within your outgoing emails.
– Email check frequency configures the frequency
which the device queries the remote server for new email
changes. Choose from: Automatic (Push), Never,

–

To add a new Corporate account:
1.

Press

➔

and tap

➔ Accounts &

sync.

–

2.

Tap Add account ➔ Corporate.

3.

Follow the onscreen prompts to create your

–

new Corporate email account. See “Corporate
Email (Exchange)” on page 65.

–

• Any changes or updates to your Corporate/Exchange
account is then automatically updated to your device.
To configure the Corporate management settings:
1.

Press

2.

Tap

➔

and tap

➔ Accounts &

sync.

–
–
–

within the Corporate account field to

reveal the account’s synchronization settings

–

screen.
3.

Tap the parameters you wish to synchronize.
• Account settings allows you to configure:
– Account name displays the name used by the device to
track the account.

108

–

–

Every 5 minutes, Every 10 minutes, Every 15
minutes, Every 30 minutes, or Every hour.
Amount to synchronize to assign the sync range for
your incoming and outgoing emails between your device
and your external exchange server. How many days
worth of emails should the device and server
synchronize. Choose from: One week, Two weeks, or
One month.
Default account assigns this account as the default
used when sending out new emails.
Email notifications enables the device to display a
status bar icon
when new emails have been
received.
Select ringtone assigns an audible ringtone when a
new or upcoming event is pending.
Vibrate assigns a vibration when a new or upcoming
event is pending.
Incoming settings provides access to the Domain,
password, and exchange server parameter fields.
Sync contacts synchronizes the contacts between your
device and the remote exchange server. A checkmark
indicates the feature is enabled.
Sync calendar synchronizes your exchange calendar
entries between your device and the remote exchange
server. A checkmark indicates the feature is enabled.
Forward with files causes any outgoing email replay to
include any currently attached files. A checkmark
indicates the feature is enabled.
Signature allows you to create an outgoing email
signature attached to new emails sent from your device.

• Sync Contacts synchronizes the contacts between
your device and the remote exchange server. A
checkmark indicates the feature is enabled.
4. Press
to return to the previous screen.
For more detailed Work/Corporate email information,
see “Corporate Email (Exchange)” on page 65. For
more information on Corporate Calendar
synchronizing, see “Synchronizing Corporate
Calendar Events” on page 95.

Search Settings
You can use the Intercept™’s search preferences to
configure some aspects of Google Web search (for
example, whether it makes suggestions below the
Quick Search Box as you type), and what phone
features you want to include in searches.
Configuring the Search Settings
➔

and tap

➔ Search.

Messaging Settings
Your device’s advanced messaging capabilities let
you send and receive many different kinds of text
messages without placing a voice call. For more
information, For more information, refer to
“Messaging” on page 57.)
Messaging settings allow you to decide how you
would like to be notified of new messages, create a
signature with each sent message, and create your
own preset messages.
Viewing Notifications of Received Messages

When you receive a message, your device notifies
you by displaying an icon within the Notification area
at the top left of your Home screen.
•
indicates a new text or MMS messages were
received.
1. Press
➔
and tap
.

1.

Press

2.

Tap any of the following search parameters to

– or –

then alter the settings:

Touch and hold the Status bar, then slide your

• Google search settings opens a screen where you
can set your Google search preferences.
– Show web suggestions also includes search matches
from Google’s online search engine.
• Searchable items opens a screen where you can
choose the search categories included in device
searches.
– Categories include: Browser, Apps, Contacts,
YouTube, or Music.
• Clear search shortcuts erases the history of recently
selected search results.

finger down the screen. See “Using the
Notifications Panel” on page 14.
2.

Tap a message entry to open the Messaging
application.

Settings

109

Deleting Old Text Messages

2.

Delete messages you have read whenever you like, or
have your device delete them automatically for you. A
thread is a series of text conversations between two
parties. A single thread occurs between two parties;
selecting all threads chooses your stored text
conversations with all past contacts.
To delete a specific message thread:
and tap

➔

1.

Press

2.

Use the Optical Joystick to highlight a single
message thread and press

.
to view the

contents of that thread.
3.

Press

and tap Delete threads.

To delete all stored messages:
➔

1.

Press

and tap

.

2.

Press

and tap Delete threads.

3.

Tap Select all ➔ Delete.

4.

Tap Delete on the display message.

Text-to-Speech

Text-to-Speech Settings
1.

Press
speech.

110

➔

settings associated with this feature:
• Listen to an example plays a short example of what
the text-to-speech feature will sound like on your
device when activated.
• Install voice data confirms the installation of
necessary data required for voice synthesis.
• Always use my settings accepts the overriding of
application settings with those configured within this
text-to-speech settings screen. If enabled, and
available as a feature, your device will default to using
the text-to-speech feature.
• Speak incoming CallerID enables the device to
verbally readout incoming Caller ID information for
known and current Contacts.
• Speech rate adjust the rate at which onscreen text is
spoken by the device. Choose from: Very slow, Slow,
Normal, Fast, and Very fast.
• Language assigns the language used by the verbal
readout. Choose from American English or Spanish.
3. Press
to return to the previous screen.
To enable verbal readout of an incoming call:
1.

Allows the device to provide a verbal readout of
onscreen data such as messages and incoming caller
information (based on Caller ID).
and tap

Configure the available options to alter the

Press

➔

and tap

➔ Text-to-

speech.
2.

Tap Speak incoming CallerID (to place a
checkmark on the option). Callers who are
already in your Contacts list will be verbally

➔ Text-to-

announced.

Call Settings

4.

– or –
Press and hold

Plus Code dialing allows you to have the phone
automatically dial the international access code for
your location once you touch and hold
.

5.

See “Plus (+) Code Dialing” on page 40.

6.

➔

and tap

field).
Changing the International Dialing Code
By default, the international dialing prefix (code) is
set to 011. This code can not be changed until the
feature is temporarily disabled. Once disabled, the
field becomes accessible and can be altered.
➔

and tap

Airplane Mode
Airplane Mode (Flight mode) allows you to use many
of your device’s features, such as Games, Memo, and
Music, when you are in an airplane or in any other
area where making or receiving calls or data is
prohibited. When you set your device to Airplane
Mode, it cannot send or receive any calls or access
online information.
1.

➔ Call

settings.
2.

2.

Tap North American dialing to deactivate the
feature. This enables the International Dialing
Tap International Dialing.

Press and hold

to reveal the Phone

options.
Tap

Flight mode (Airplane Mode is OFF).

– or –
1.

field.
3.

Tap North american dialing to reactivate the
field.

Tap North American dialing to activate the

Press

Enter a new value and tap OK.
feature. This disables the International Dialing

➔ Call

feature (a checkmark appears in the adjacent

1.

on the QWERTY keyboard

to delete the current prefix.

settings.
2.

from the

value.

Activating Plus Code Dialing

Press

DEL

onscreen keyboard to delete the previous

Your device allows you to configure call settings such
as Plus code dialing usage, Other International
Dialing options, and TTY configuration.

1.

Tap the entry field and press

Press

➔

and tap

➔ Wireless &

networks.
2.

Tap Airplane mode to place a checkmark in the
adjacent field.

Settings

111

While in Airplane Mode, your device’s Status area
displays (
).
To deactivate Airplane Mode:
1.

Press and hold
Tap

Flight mode (Airplane Mode is ON).

– or –
1.

Press

➔

and tap

➔ Wireless &

networks.
2.

Tap Airplane mode to remove the checkmark.

TTY Use
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who
are deaf, hard of hearing, or who have speech or
language disabilities, to communicate by telephone.
Your device is compatible with select TTY devices.
Please check with the manufacturer of your TTY
device to ensure that it is compatible with digital cell
phones. Your device and TTY device will connect via a
special cable that plugs into your phone’s headset
jack. If this cable was not provided with your TTY
device, contact your TTY device manufacturer to
purchase the connector cable.
To turn TTY Mode on or off:
1.

Press

➔

and tap

➔ Call

Settings ➔ TTY. (You will see an informational
message.)
2.
112

Touch TTY Off to turn TTY mode off.

– or –
Touch any of the following to enable the

to reveal the Phone

options.
2.

3.

Read the onscreen disclaimer and tap Yes.

feature:
• TTY HCO, TTY VCO, or TTY Full.
For information concerning TTY access, please
contact Virgin Mobile At Your Service at 1-888-3221122.
For additional technical support you may call 1-888987-4357.
Note: In TTY Mode, your device will display the TTY access icon.
If TTY mode is enabled, the audio quality of non-TTY
devices connected to the headset jack may be impaired.

Warning!: 911 Emergency Calling
Virgin Mobile recommends that TTY users make
emergency calls by other means, including
Telecommunications Relay Services (TRS), analog
cellular, and landline communications. Wireless TTY
calls to 911 may be corrupted when received by
public safety answering points (PSAPs), rendering
some communications unintelligible. The problem
encountered appears related to software used by
PSAPs. This matter has been brought to the attention
of the FCC, and the wireless industry and the PSAP
community are currently working to resolve this.

Security Settings

Creating an Unlock Pattern

Accessing the Security Menu

1.

All of your device’s security settings are available
through the Security menu. You can secure your data
and limit phone access by requiring a screen unlock
pattern every time your device is turned on or every
time it wakes up from sleep mode (where the screen
turns off).
䊳

Press

➔

and tap

➔ Location &

security.

Press

➔

and tap

➔ Location &

security.
2.

Scroll down to the menu list and tap Set unlock
pattern.

3.

Read the information on the screen, then tap
Next.

4.

Review the onscreen tutorial on pattern
creation, then tap Next.

Your Device’s Lock Feature
Locking Your Device

When your device is locked, you can only receive
incoming calls or make calls to 911.
䊳

Press

. Locking the screen prevents accidental

screen touches from activating phone functions.
Unlocking Your Device
1.

Press

2.

Touch and drag the screen up or slide the

to awaken the device.

QWERTY keyboard out.
Your Device’s Unlock Pattern Feature
You can increase your device’s security by creating a
screen unlock pattern (disabled by default). When
enabled, you must draw the correct unlock pattern on
the screen to unlock and regain access to the device.

Settings

113

5.

Draw your pattern by touching your first

To remove the unlock pattern from the Lock screen:

onscreen point, then, without removing your

1.

finger from the screen, drag your finger over
2.

overlaps each point and they are highlighted

Important!: You must slide your finger on the screen to create
the pattern and not touch individual dots. If you
make a mistake or a point is not properly selected,
a red circle will appear.

6.

When you have connected at least four dots in
a vertical, horizontal or diagonal direction, lift
your finger from the screen when finished.

7.

Tap Continue to record the pattern.

8.

Confirm the new pattern by redrawing it and

Once the feature is enabled, additional unlock pattern
options are then enabled from within the Security &
location menu list.
Configuring the Unlock Pattern Settings
➔

and tap

Place a checkmark adjacent to the Require
pattern field.

visible pattern field.

If you fail to draw the correct unlock pattern on the
screen after five attempts, you are prompted to wait
for 30 seconds before you can try again.
䊳

If you have forgotten your screen unlock pattern,
tap Forgot pattern.
• Sign in using your Google Account name and
password, and create a new screen unlock pattern
before regaining access to the Home screen.
1.

Press

➔

and tap

➔ Location &

security ➔ Change unlock pattern.
2.

Draw the current pattern on the screen.

3.

Draw a new pattern. See “Creating an Unlock

Calling in Lock Mode

When your device is locked, you can only receive
incoming calls or make calls to 911or Virgin Mobile
Customer Service.
1.

114

Remove the checkmark adjacent to the Use

Pattern” on page 113.
➔ Location &

security.
2.

➔ Location &

• Removing this checkmark prevents the unlock pattern
from displaying on the unlock screen.
What to do if you have forgotten your pattern:

To require the pattern for access:
Press

and tap

Changing the Unlock Pattern

then tapping Confirm.

1.

➔

security.

adjacent points until the grey trace line
with a green circle.

Press

Press

to reveal the lock screen.

Note: The Unlock Pattern applies if the Require Pattern setting
is enabled.

2.

• Draw your unlock pattern to regain access to the full
dialer and unlock the device.
Using Visible Passwords
When enabled, this feature allows you to view the
text being entered into a password field as you type
it. So many times there are other applications that
insert an asterisk (*) as your type. This can be
confusing and can cause issues. What if you mistyped the password or used the wrong case? When
enabled, you can see what you are entering. This
feature is enabled by default.
To disable visible passwords:
Press

➔

and tap

➔ Location &

security.
2.

1.

Tap Visible passwords (to remove the
checkmark on the option).

Managing Your Available Memory
You can manage the information and configuration
related to both your microSD card and built-in device
storage memory. The available device memory
provided by these two locations is called Internal
phone storage.

Press

➔

and tap

➔ SD card &

phone storage.

Tap Emergency call to reveal the Emergency
Keypad to place your emergency call.

1.

To view your device’s total available memory:

2.

Review the two memory sections for available
space information:

• External SD card displays the memory information
specific to an internally installed microSD card. This
amount of space can be altered by replacing the
current microSD card.
• Internal phone storage displays the memory
information specific to the built-in device memory.
This memory amount can not be altered because it is
part of the device hardware.
To view your microSD card storage information:
1.

Press

➔

and tap

➔ SD card &

phone storage.
2.

Locate the External SD card section.

3.

Review both the Total space and Available
space fields:
• Total space indicates the total size of the currently
inserted microSD card. This includes both available
and used space information.
– To determine the currently amount of used memory on
the card, take the Total space and subtract the
remaining available space.

Note: Not all of the microSD card is registered in the available
space as a small percentage of the storage is unread. A
2GB microSD card will show approximately 1.89GB
available.

Settings

115

• Available space indicates only the amount of
remaining free memory space available on the
microSD card.
To view your device’s storage information:
1.

Press

➔

and tap

2.

memory or cache usage.

➔ SD card &

– or –
Press

Locate the Internal phone storage section.

of three available filters: All, Running, or

This service is an efficient method for managing
power consumption and processor/memory
resources. Processes can be stopped until the device
is restarted.
To stop a currently running service:
Press

➔

and tap

and tap Filter. This option sorts the

listed applications and processes based on one

Manage Running Services

1.

and tap Sort by size. This option

display those applications by amount of

phone storage.
2.

Press

sorts the current Manage applications listing to

➔

Downloaded.
Note: Those applications with the largest usage appear at the
top of the sorted list. If not all applications or processes
are visible, select Filter ➔ All.

3.

Applications ➔ Running services.

Tap the application whose cache you wish to
delete.

2.

Tap an onscreen process entry.

3.

Read the Stop service? dialog and touch Stop.

4.

From the Application info screen, tap Clear data
and/or Clear default.

To uninstall third-party applications:
Note: These stopped processes are restarted once the device is
restarted (power cycled). Third-party Task Manager
applications are also available from the Google
Marketplace.

Erasing Device Content
Use the Manage applications menu to quickly erase
selected content and uninstall third-party applications
stored in your device.
Press

➔

and tap

➔

Applications ➔ Manage Applications.
116

Press

➔

and tap

➔

Applications ➔ Manage Applications.
Important!: Only third-party applications can be uninstalled.
Applications preinstalled on the device can not be
removed.

2.

Tap the third-party application, and from the
Application info screen, tap Uninstall.

To clear an application’s cache:
1.

1.

Resetting Your Device
Resetting the device restores all the factory defaults,
including the ringtone types and display settings. All
data, including downloaded applications are deleted.
Important!: Back up your important data before you perform a
factory reset of the device.

Press
➔
and tap
➔ Privacy ➔ Factory
data reset. (You will see a disclaimer.)
3.

Read the disclaimer and tap Reset phone.

4.

If you are certain that you would like to restore
all factory settings, tap Erase everything.

Settings

117

Section 14: Health and Safety Information
This section outlines the safety precautions
associated with using your phone. These safety
precautions should be followed to safely use your
phone.

Health and Safety Information
Exposure to Radio Frequency (RF) Signals
Specific Absorption Rate (SAR) Certification
Information

Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured not to
exceed the exposure limits for radio frequency (RF)
energy set by the Federal Communications
Commission (FCC) of the U.S. government.
These FCC exposure limits are derived from the
recommendations of two expert organizations, the
National Counsel on Radiation Protection and
Measurement (NCRP) and the Institute of Electrical
and Electronics Engineers (IEEE).
In both cases, the recommendations were developed
by scientific and engineering experts drawn from
industry, government, and academia after extensive
reviews of the scientific literature related to the
biological effects of RF energy.
The exposure limit set by the FCC for wireless mobile
phones employs a unit of measurement known as the
Specific Absorption Rate (SAR). The SAR is a measure
of the rate of absorption of RF energy by the human
body expressed in units of watts per kilogram (W/kg).
118

The FCC requires wireless phones to comply with a
safety limit of 1.6 watts per kilogram (1.6 W/kg).
The FCC exposure limit incorporates a substantial
margin of safety to give additional protection to the
public and to account for any variations in
measurements.
SAR tests are conducted using standard operating
positions accepted by the FCC with the phone
transmitting at its highest certified power level in all
tested frequency bands. Although the SAR is
determined at the highest certified power level, the
actual SAR level of the phone while operating can be
well below the maximum value. This is because the
phone is designed to operate at multiple power levels
so as to use only the power required to reach the
network. In general, the closer you are to a wireless
base station antenna, the lower the power output.
Before a new model phone is available for sale to the
public, it must be tested and certified to the FCC that
it does not exceed the exposure limit established by
the FCC. Tests for each model phone are performed in
positions and locations (e.g. at the ear and worn on
the body) as required by the FCC.
For body worn operation, this phone has been tested
and meets FCC RF exposure guidelines when used
with an accessory that contains no metal and that
positions the phone a minimum of 1.5 cm from the
body.

Use of other accessories may not ensure compliance
with FCC RF exposure guidelines.
The FCC has granted an Equipment Authorization for
this mobile phone with all reported SAR levels
evaluated as in compliance with the FCC RF exposure
guidelines. The maximum SAR values for this model
phone as reported to the FCC are:
• Cellular CDMA mode(part22)
– Head:0.72 W/Kg
– Body-worn: 1.08W/Kg
• PCS mode(part24)
– Body-worn: 0.58W/Kg
– Head:0.68 W/Kg

Please Note the Following Information
When Using Your Phone
1.

WARNING REGARDING DISPLAY
The display on your phone is made of glass or
acrylic and could break if your phone is
dropped or if it receives significant impact. Do
not use if screen is broken or cracked as this
could cause injury to you.

2.

WARRANTY DISCLAIMER: PROPER USE OF A
TOUCHSCREEN PHONE
If your phone has a touchscreen display, please

Body-worn: 0.58W/KgSAR information on this and
other model phones can be viewed online at http://
www.fcc.gov/oet/ea. To find information that pertains
to a particular model phone, this site uses the phone
FCC ID number which is usually printed somewhere
on the case of the phone.

note that a touchscreen responds best to a

Sometimes it may be necessary to remove the
battery pack to find the number. Once you have the
FCC ID number for a particular phone, follow the
instructions on the website and it should provide
values for typical or maximum SAR for a particular
phone. Additional product specific SAR information
can also be obtained at www.fcc.gov/cgb/sar.

information, refer to “Standard Limited

light touch from the pad of your finger. Using
excessive force when pressing on the
touchscreen may damage the tempered glass
surface and void the warranty. For more
Warranty” on page 139.

Samsung Mobile Products and
Recycling
Samsung cares for the environment and encourages
its customers to recycle Samsung mobile phones and
genuine Samsung accessories.
Go to: http://mobile.samsungusa.com/recycling/index.jsp
or
1-800-822-8837 for more information.

Health and Safety Information

119

UL Certified Travel Adapter
The Travel Adapter for this phone has met applicable
UL safety requirements. Please adhere to the
following safety instructions per UL guidelines.
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED
MAY LEAD TO SERIOUS PERSONAL INJURY AND
POSSIBLE PROPERTY DAMAGE.
IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE
INSTRUCTIONS.
DANGER - TO REDUCE THE RISK OF FIRE OR
ELECTRIC SHOCK, CAREFULLY FOLLOW THESE
INSTRUCTIONS.
FOR CONNECTION TO A SUPPLY NOT IN NORTH
AMERICA, USE AN ATTACHMENT PLUG ADAPTOR OF
THE PROPER CONFIGURATION FOR THE POWER
OUTLET. THIS POWER UNIT IS INTENDED TO BE
CORRECTLY ORIENTATED IN A VERTICAL OR
HORIZONTAL OR FLOOR MOUNT POSITION.

Consumer Information on Wireless
Phones
The U.S. Food and Drug Administration (FDA) has
published a series of Questions and Answers for
consumers relating to radio frequency (RF) exposure
from wireless phones. The FDA publication includes
the following information:

120

What kinds of phones are the subject of this
update?
The term wireless phone refers here to hand-held
wireless phones with built-in antennas, often called
"cell," "mobile," or "PCS" phones. These types of
wireless phones can expose the user to measurable
radio frequency energy (RF) because of the short
distance between the phone and the user's head.
These RF exposures are limited by Federal
Communications Commission safety guidelines that
were developed with the advice of FDA and other
federal health and safety agencies.
When the phone is located at greater distances from
the user, the exposure to RF is drastically lower
because a person's RF exposure decreases rapidly
with increasing distance from the source. The socalled "cordless phones," which have a base unit
connected to the telephone wiring in a house,
typically operate at far lower power levels, and thus
produce RF exposures well within the FCC's
compliance limits.

Do wireless phones pose a health hazard?
The available scientific evidence does not show that
any health problems are associated with using
wireless phones. There is no proof, however, that
wireless phones are absolutely safe. Wireless phones
emit low levels of radio frequency energy (RF) in the
microwave range while being used. They also emit
very low levels of RF when in the stand-by mode.
Whereas high levels of RF can produce health effects
(by heating tissue), exposure to low level RF that
does not produce heating effects causes no known
adverse health effects. Many studies of low level RF
exposures have not found any biological effects.
Some studies have suggested that some biological
effects may occur, but such findings have not been
confirmed by additional research. In some cases,
other researchers have had difficulty in reproducing
those studies, or in determining the reasons for
inconsistent results.
What is FDA's role concerning the safety of
wireless phones?
Under the law, FDA does not review the safety of
radiation-emitting consumer products such as
wireless phones before they can be sold, as it does
with new drugs or medical devices. However, the
agency has authority to take action if wireless phones
are shown to emit radio frequency energy (RF) at a
level that is hazardous to the user. In such a case,
FDA could require the manufacturers of wireless
phones to notify users of the health hazard and to
repair, replace or recall the phones so that the hazard
no longer exists.

Although the existing scientific data do not justify
FDA regulatory actions, FDA has urged the wireless
phone industry to take a number of steps, including
the following:
• Support needed research into possible biological effects
of RF of the type emitted by wireless phones;
• Design wireless phones in a way that minimizes any RF
exposure to the user that is not necessary for device
function; and
• Cooperate in providing users of wireless phones with the
best possible information on possible effects of wireless
phone use on human health.
FDA belongs to an interagency working group of the
federal agencies that have responsibility for different
aspects of RF safety to ensure coordinated efforts at
the federal level. The following agencies belong to
this working group:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Federal Communications Commission
• Occupational Safety and Health Administration
• National Telecommunications and Information
Administration
The National Institutes of Health participates in some
interagency working group activities, as well.

Health and Safety Information

121

FDA shares regulatory responsibilities for wireless
phones with the Federal Communications
Commission (FCC). All phones that are sold in the
United States must comply with FCC safety guidelines
that limit RF exposure. FCC relies on FDA and other
health agencies for safety questions about wireless
phones.
FCC also regulates the base stations that the wireless
phone networks rely upon. While these base stations
operate at higher power than do the wireless phones
themselves, the RF exposures that people get from
these base stations are typically thousands of times
lower than those they can get from wireless phones.
Base stations are thus not the primary subject of the
safety questions discussed in this document.
What are the results of the research done
already?
The research done thus far has produced conflicting
results, and many studies have suffered from flaws in
their research methods. Animal experiments
investigating the effects of radio frequency energy
(RF) exposures characteristic of wireless phones have
yielded conflicting results that often cannot be
repeated in other laboratories. A few animal studies,
however, have suggested that low levels of RF could
accelerate the development of cancer in laboratory
animals.

122

However, many of the studies that showed increased
tumor development used animals that had been
genetically engineered or treated with cancer-causing
chemicals so as to be pre-disposed to develop cancer
in absence of RF exposure. Other studies exposed the
animals to RF for up to 22 hours per day. These
conditions are not similar to the conditions under
which people use wireless phones, so we don't know
with certainty what the results of such studies mean
for human health.
Three large epidemiology studies have been
published since December 2000. Between them, the
studies investigated any possible association between
the use of wireless phones and primary brain cancer,
glioma, meningioma, or acoustic neuroma, tumors of
the brain or salivary gland, leukemia, or other
cancers. None of the studies demonstrated the
existence of any harmful health effects from wireless
phones RF exposures.
However, none of the studies can answer questions
about long-term exposures, since the average period
of phone use in these studies was around three years.
What research is needed to decide whether RF
exposure from wireless phones poses a health
risk?
A combination of laboratory studies and
epidemiological studies of people actually using
wireless phones would provide some of the data that
are needed. Lifetime animal exposure studies could
be completed in a few years.

However, very large numbers of animals would be
needed to provide reliable proof of a cancer
promoting effect if one exists. Epidemiological
studies can provide data that is directly applicable to
human populations, but ten or more years' follow-up
may be needed to provide answers about some
health effects, such as cancer.
This is because the interval between the time of
exposure to a cancer-causing agent and the time
tumors develop - if they do - may be many, many
years. The interpretation of epidemiological studies is
hampered by difficulties in measuring actual RF
exposure during day-to-day use of wireless phones.
Many factors affect this measurement, such as the
angle at which the phone is held, or which model of
phone is used.
What is FDA doing to find out more about the
possible health effects of wireless phone RF?
FDA is working with the U.S. National Toxicology
Program and with groups of investigators around the
world to ensure that high priority animal studies are
conducted to address important questions about the
effects of exposure to radio frequency energy (RF).
FDA has been a leading participant in the World
Health Organization international Electromagnetic
Fields (EMF) Project since its inception in 1996.

FDA and Cellular Telecommunications & Internet
Association (CTIA) have a formal Cooperative
Research and Development Agreement (CRADA) to do
research on wireless phone safety. FDA provides the
scientific oversight, obtaining input from experts in
government, industry, and academic organizations.
CTIA-funded research is conducted through contracts
to independent investigators. The initial research will
include both laboratory studies and studies of
wireless phone users. The CRADA will also include a
broad assessment of additional research needs in the
context of the latest research developments around
the world.
What steps can I take to reduce my exposure to
radio frequency energy from my wireless
phone?
If there is a risk from these products - and at this
point we do not know that there is - it is probably
very small. But if you are concerned about avoiding
even potential risks, you can take a few simple steps
to minimize your exposure to radio frequency energy
(RF).
Since time is a key factor in how much exposure a
person receives, reducing the amount of time spent
using a wireless phone will reduce RF exposure.

An influential result of this work has been the
development of a detailed agenda of research needs
that has driven the establishment of new research
programs around the world. The Project has also
helped develop a series of public information
documents on EMF issues.
Health and Safety Information

123

• If you must conduct extended conversations by wireless

phone every day, you could place more distance between
your body and the source of the RF, since the exposure
level drops off dramatically with distance. For example,
you could use a headset and carry the wireless phone
away from your body or use a wireless phone connected
to a remote antenna.
Again, the scientific data do not demonstrate that
wireless phones are harmful. But if you are concerned
about the RF exposure from these products, you can
use measures like those described above to reduce
your RF exposure from wireless phone use.
What about children using wireless phones?
The scientific evidence does not show a danger to
users of wireless phones, including children and
teenagers. If you want to take steps to lower exposure
to radio frequency energy (RF), the measures
described above would apply to children and
teenagers using wireless phones. Reducing the time
of wireless phone use and increasing the distance
between the user and the RF source will reduce RF
exposure.
Some groups sponsored by other national
governments have advised that children be
discouraged from using wireless phones at all. For
example, the government in the United Kingdom
distributed leaflets containing such a
recommendation in December 2000.

124

They noted that no evidence exists that using a
wireless phone causes brain tumors or other ill
effects. Their recommendation to limit wireless phone
use by children was strictly precautionary; it was not
based on scientific evidence that any health hazard
exists.
Do hands-free kits for wireless phones reduce
risks from exposure to RF emissions?
Since there are no known risks from exposure to RF
emissions from wireless phones, there is no reason to
believe that hands-free kits reduce risks. Hands-free
kits can be used with wireless phones for
convenience and comfort. These systems reduce the
absorption of RF energy in the head because the
phone, which is the source of the RF emissions, will
not be placed against the head. On the other hand, if
the phone is mounted against the waist or other part
of the body during use, then that part of the body will
absorb more RF energy. Wireless phones marketed in
the U.S. are required to meet safety requirements
regardless of whether they are used against the head
or against the body. Either configuration should result
in compliance with the safety limit.

Do wireless phone accessories that claim to
shield the head from RF radiation work?
Since there are no known risks from exposure to RF
emissions from wireless phones, there is no reason
to believe that accessories that claim to shield the
head from those emissions reduce risks. Some
products that claim to shield the user from RF
absorption use special phone cases, while others
involve nothing more than a metallic accessory
attached to the phone.
Studies have shown that these products generally do
not work as advertised. Unlike "hand-free" kits,
these so-called "shields" may interfere with proper
operation of the phone. The phone may be forced to
boost its power to compensate, leading to an
increase in RF absorption. In February 2002, the
Federal trade Commission (FTC) charged two
companies that sold devices that claimed to protect
wireless phone users from radiation with making
false and unsubstantiated claims.
According to FTC, these defendants lacked a
reasonable basis to substantiate their claim.

What about wireless phone interference with
medical equipment?
Radio frequency energy (RF) from wireless phones
can interact with some electronic devices. For this
reason, FDA helped develop a detailed test method to
measure electromagnetic interference (EMI) of
implanted cardiac pacemakers and defibrillators from
wireless telephones. This test method is now part of
a standard sponsored by the Association for the
Advancement of Medical instrumentation (AAMI). The
final draft, a joint effort by FDA, medical device
manufacturers, and many other groups, was
completed in late 2000. This standard will allow
manufacturers to ensure that cardiac pacemakers
and defibrillators are safe from wireless phone EMI.
FDA has tested wireless phones and helped develop
a voluntary standard sponsored by the Institute of
Electrical and Electronic Engineers (IEEE). This
standard specifies test methods and performance
requirements for hearing aids and wireless phones so
that no interference occurs when a person uses a
compatible phone and a compatible hearing aid at
the same time. This standard was approved by the
IEEE in 2000.
FDA continues to monitor the use of wireless phones
for possible interactions with other medical devices.
Should harmful interference be found to occur, FDA
will conduct testing to assess the interference and
work to resolve the problem.

Health and Safety Information

125

Additional information on the safety of RF exposures
from various sources can be obtained from the
following organizations (Updated 1/1/2010):
• FCC RF Safety Program:
http://www.fcc.gov/oet/rfsafety/
• Environmental Protection Agency (EPA):
http://www.epa.gov/radiation/
• Occupational Safety and Health Administration's (OSHA):
http://www.osha.gov/SLTC/radiofrequencyradiation/
index.html
• National Institute for Occupational Safety and Health
(NIOSH):
http://www.cdc.gov/niosh/
• World Health Organization (WHO):
http://www.who.int/peh-emf/
• International Commission on Non-Ionizing Radiation
Protection:
http://www.icnirp.de
• Health Protection Agency:
http://www.hpa.org.uk/radiation
• US Food and Drug Administration:
http://www.fda.gov/Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/
HomeBusinessandEntertainment/CellPhones/default.htm

Road Safety
Your wireless phone gives you the powerful ability to
communicate by voice, almost anywhere, anytime.
But an important responsibility accompanies the
benefits of wireless phones, one that every user must
uphold. Always comply with road safety regulations
on using a mobile phone while driving. Using a mobile
phone while driving can be dangerous.
When driving a car, driving is your first responsibility.
When using your wireless phone behind the wheel of
a car, practice good common sense and remember
the following tips:
1.

Get to know your wireless phone and its
features, such as speed dial and redial. If
available, these features help you to place your
call without taking your attention off the road.

2.

When available, use a hands-free device. If
possible, add an additional layer of
convenience and safety to your wireless phone
with one of the many hands free accessories
available today.

3.

Position your wireless phone within easy reach.
Be able to access your wireless phone without
removing your eyes from the road. If you get an
incoming call at an inconvenient time, let your
voice mail answer it for you.

126

4.

5.

Let the person you are speaking with know you

emergencies. If you see an auto accident,
crime in progress or other serious emergency

snow, ice and even heavy traffic can be

where lives are in danger, call 9-1-1 or other

hazardous.

local emergency number, as you would want

Do not take notes or look up phone numbers

emergency wireless assistance number when

attention away from your primary

necessary. If you see a broken-down vehicle

responsibility, driving safely.

posing no serious hazard, a broken traffic

Dial sensibly and assess the traffic; if possible,

signal, a minor traffic accident where no one

place calls when you are not moving or before

appears injured, or a vehicle you know to be

pulling into traffic. Try to plan calls when your

stolen, call roadside assistance or other

car will be stationary. If you need to make a

special non-emergency number.

and your mirrors, then continue.
Do not engage in stressful or emotional
conversations that may be distracting. Make
people you are talking with aware you are
driving and suspend conversations that have
the potential to divert your attention from the
road.
8.

others to do for you.
10. Call roadside assistance or a special non-

flipping through your address book takes

call, dial only a few numbers, check the road
7.

Use your wireless phone to help others in

hazardous weather conditions. Rain, sleet,

while driving. Jotting down a "to do" list or

6.

9.

are driving. Suspend the call in heavy traffic or

"The wireless industry reminds you to use your phone
safely when driving."
For more information, please call 1-888-901-SAFE,
or visit our web-site www.ctia.org.
Important!: If you are using a phone other than a standard
numeric keypad, please call 1-888-901-7233.

Provided by the Cellular Telecommunications &
Internet Association.

Use your wireless phone to call for help. Dial 91-1 or other local emergency number in the
case of fire, traffic accident or medical
emergencies.
Health and Safety Information

127

Responsible Listening

• Set the volume in a quiet environment and select the

Caution!: Avoid potential hearing loss.

• When using headphones, turn the volume down if you

lowest volume at which you can hear adequately.

Damage to hearing occurs when a person is exposed
to loud sounds over time. The risk of hearing loss
increases as sound is played louder and for longer
durations. Prolonged exposure to loud sounds
(including music) is the most common cause of
preventable hearing loss. Some scientific research
suggests that using portable audio devices, such as
portable music players and cellular telephones, at
high volume settings for long durations may lead to
permanent noise-induced hearing loss. This includes
the use of headphones (including headsets, earbuds,
and Bluetooth or other wireless devices). Exposure to
very loud sound has also been associated in some
studies with tinnitus (a ringing in the ear),
hypersensitivity to sound and distorted hearing.
Individual susceptibility to noise-induced hearing loss
and potential hearing problem varies. Additionally, the
amount of sound produced by a portable audio device
varies depending on the nature of the sound, the
device settings, and the headphones that are used. As
a result, there is no single volume setting that is
appropriate for everyone or for every combination of
sound, settings and equipment.
You should follow some commonsense
recommendations when using any portable audio
device:
• Always turn the volume down before plugging the
earphones into an audio source.
128

cannot hear the people speaking near you or if the person
sitting next to you can hear what you are listening to.
• Do not turn the volume up to block out noisy surroundings.
If you choose to listen to your portable device in a noisy
environment, use noise-cancelling headphones to block
out background environmental noise. By blocking
background environment noise, noise cancelling
headphones should allow you to hear the music at lower
volumes than when using earbuds.
• Limit the amount of time you listen. As the volume
increases, less time is required before you hearing could
be affected.
• Avoid using headphones after exposure to extremely loud
noises, such as rock concerts, that might cause
temporary hearing loss. Temporary hearing loss might
cause unsafe volumes to sound normal.
• Do not listen at any volume that causes you discomfort. If
you experience ringing in your ears, hear muffled speech
or experience any temporary hearing difficulty after
listening to your portable audio device, discontinue use
and consult your doctor.

You can obtain additional information on this subject
from the following sources:
American Academy of Audiology
11730 Plaza American Drive, Suite 300
Reston, VA 20190
Voice: (800) 222-2336
Email: info@audiology.org
Internet: http://www.audiology.org
National Institute on Deafness and Other Communication
Disorders
National Institutes of Health
31 Center Drive, MSC 2320
Bethesda, MD 20892-2320
Email: nidcdinfo@nih.gov
Internet: http://www.nidcd.nih.gov/

National Institute for Occupational Safety and Health
(NIOSH)
395 E Street, S.W.
Suite 9200
Patriots Plaza Building
Washington, DC 20201
Voice: 1-800-35-NIOSH (1-800-356-4647)
1-800-CDC-INFO (1-800-232-4636)
Outside the U.S. 513-533-8328
Email: cdcinfo@cdc.gov
Internet: http://www.cdc.gov/niosh/topics/noise/
default.html
1-888-232-6348 TTY

Operating Environment
Remember to follow any special regulations in force
in any area and always switch your phone off
whenever it is forbidden to use it, or when it may
cause interference or danger.
When connecting the phone or any accessory to
another device, read its user's guide for detailed
safety instructions. Do not connect incompatible
products.

Health and Safety Information

129

As with other mobile radio transmitting equipment,
users are advised that for the satisfactory operation of
the equipment and for the safety of personnel, it is
recommended that the equipment should only be
used in the normal operating position (held to your ear
with the antenna pointing over your shoulder if you
are using an external antenna).

Using Your Phone Near Other Electronic
Devices
Most modern electronic equipment is shielded from
radio frequency (RF) signals. However, certain
electronic equipment may not be shielded against the
RF signals from your wireless phone. Consult the
manufacturer to discuss alternatives.
Implantable Medical Devices
A minimum separation of six (6) inches should be
maintained between a handheld wireless phone and
an implantable medical device, such as a pacemaker
or implantable cardioverter defibrillator, to avoid
potential interference with the device.
Persons who have such devices:
• Should ALWAYS keep the phone more than six (6) inches
from their implantable medical device when the phone is
turned ON;
• Should not carry the phone in a breast pocket;
• Should use the ear opposite the implantable medical
device to minimize the potential for interference;
• Should turn the phone OFF immediately if there is any
reason to suspect that interference is taking place;

130

• Should read and follow the directions from the

manufacturer of your implantable medical device. If you
have any questions about using your wireless phone with
such a device, consult your health care provider.
For more information see:
http://www.fcc.gov/oet/rfsafety/rf-faqs.html

FCC Hearing-Aid Compatibility (HAC)
Regulations for Wireless Devices
On July 10, 2003, the U.S. Federal Communications
Commission (FCC) Report and Order in WT Docket 01309 modified the exception of wireless phones under
the Hearing Aid Compatibility Act of 1988 (HAC Act) to
require digital wireless phones be compatible with
hearing-aids.
The intent of the HAC Act is to ensure reasonable
access to telecommunications services for persons
with hearing disabilities.
While some wireless phones are used near some
hearing devices (hearing aids and cochlear implants),
users may detect a buzzing, humming, or whining
noise. Some hearing devices are more immune than
others to this interference noise, and phones also vary
in the amount of interference they generate.
The wireless telephone industry has developed a
rating system for wireless phones, to assist hearing
device users find phones that may be compatible with
their hearing devices. Not all phones have been rated.
Phones that are rated have the rating on their box or a
label located on the box.

The ratings are not guarantees. Results will vary
depending on the user's hearing device and hearing
loss. If your hearing device happens to be vulnerable
to interference, you may not be able to use a rated
phone successfully. Trying out the phone with your
hearing device is the best way to evaluate it for your
personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC
requirements and are likely to generate less
interference to hearing devices than phones that are
not labeled. M4 is the better/higher of the two
ratings.
T-Ratings: Phones rated T3 or T4 meet FCC
requirements and are likely to generate less
interference to hearing devices than phones that are
not labeled. T4 is the better/higher of the two ratings.
Hearing devices may also be rated. Your hearing
device manufacturer or hearing health professional
may help you find this rating. Higher ratings mean
that the hearing device is relatively immune to
interference noise. The hearing aid and wireless
phone rating values are then added together.
A sum of 5 is considered acceptable for normal use.
A sum of 6 is considered for best use.

M3

+

M2

=

5

T3

+

T2

=

5

In the above example, if a hearing aid meets the M2
level rating and the wireless phone meets the M3
level rating, the sum of the two values equal M5. This
is synonymous for T ratings. This should provide the
hearing aid user with "normal usage" while using
their hearing aid with the particular wireless phone.
"Normal usage" in this context is defined as a signal
quality that is acceptable for normal operation.
The M mark is intended to be synonymous with the U
mark. The T mark is intended to be synonymous with
the UT mark. The M and T marks are recommended
by the Alliance for Telecommunications Industries
Solutions (ATIS). The U and UT marks are referenced
in Section 20.19 of the FCC Rules.
The HAC rating and measurement procedure are
described in the American National Standards
Institute (ANSI) C63.19 standard.

Health and Safety Information

131

Other Medical Devices
If you use any other personal medical devices, consult
the manufacturer of your device to determine if it is
adequately shielded from external RF energy. Your
physician may be able to assist you in obtaining this
information. Switch your phone off in health care
facilities when any regulations posted in these areas
instruct you to do so. Hospitals or health care facilities
may be using equipment that could be sensitive to
external RF energy.
Vehicles
RF signals may affect improperly installed or
inadequately shielded electronic systems in motor
vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also
consult the manufacturer of any equipment that has
been added to your vehicle.
Posted Facilities
Switch your phone off in any facility where posted
notices require you to do so.

Potentially Explosive Environments
Switch your phone off when in any area with a
potentially explosive atmosphere and obey all signs
and instructions. Sparks in such areas could cause an
explosion or fire resulting in bodily injury or even
death.

132

Users are advised to switch the phone off while at a
refueling point (service station). Users are reminded
of the need to observe restrictions on the use of radio
equipment in fuel depots (fuel storage and distribution
areas), chemical plants or where blasting operations
are in progress.
Areas with a potentially explosive atmosphere are
often but not always clearly marked. They include
below deck on boats, chemical transfer or storage
facilities, vehicles using liquefied petroleum gas (such
as propane or butane), areas where the air contains
chemicals or particles, such as grain, dust or metal
powders, and any other area where you would
normally be advised to turn off your vehicle engine.

Emergency Calls
This phone, like any wireless phone, operates using
radio signals, wireless and landline networks as well
as user-programmed functions, which cannot
guarantee connection in all conditions areas or
circumstances. Therefore, you should never rely
solely on any wireless phone for essential
communications (medical emergencies, for example).
Before traveling in remote or underdeveloped areas,
plan an alternate method of contacting emergency
services personnel.
Remember, to make or receive any calls the phone
must be switched on and in a service area with
adequate signal strength. Emergency calls may not be
possible on all wireless phone networks or when
certain network services and/or phone features are in
use. Check with local service providers.

To make an emergency call:
1.

If the phone is not on, switch it on.

2.

Key in the emergency number for your present
location (for example, 911 or other official

Vehicles using liquefied petroleum gas (such as
propane or butane) must comply with the National
Fire Protection Standard (NFPA-58). For a copy of this
standard, contact the National Fire Protection
Association:

emergency number). Emergency numbers vary
NFPA (National Fire Protection Agency)

by location.
3.

Press the

key.

If certain features are in use (call barring, for
example), you may first need to deactivate those
features before you can make an emergency call.
Consult this document and your local cellular service
provider.
When making an emergency call, remember to give
all the necessary information as accurately as
possible. Remember that your phone may be the only
means of communication at the scene of an accident;
do not cut off the call until given permission to do so.
Restricting Children's access to your Phone
Your phone is not a toy. Do not allow children to play
with it because they could hurt themselves and
others, damage the phone or make calls that
increase your phone bill.

FCC Notice and Cautions
FCC Notice
The phone may cause TV or radio interference if used
in close proximity to receiving equipment. The FCC
can require you to stop using the phone if such
interference cannot be eliminated.

1 Batterymarch Park
Quincy, Massachusetts
USA 02169-7471
Internet: http://www.nfpa.org
Cautions
Any changes or modifications to your phone not
expressly approved in this document could void your
warranty for this equipment, and void your authority
to operate this equipment. Only use approved
batteries, antennas and chargers. The use of any
unauthorized accessories may be dangerous and void
the phone warranty if said accessories cause
damage or a defect to the phone.
Although your phone is quite sturdy, it is a complex
piece of equipment and can be broken. Avoid
dropping, hitting, bending or sitting on it.

Other Important Safety Information
• Only qualified personnel should service the phone or

install the phone in a vehicle. Faulty installation or service
may be dangerous and may invalidate any warranty
applicable to the device.

Health and Safety Information

133

• Ensure that any mobile phones or related equipment

installed in your vehicle are securely mounted.
• Check regularly that all wireless phone equipment in your
vehicle is mounted and operating properly.
• Do not store or carry flammable liquids, gases or
explosive materials in the same compartment as the
phone, its parts or accessories.
• For vehicles equipped with an air bag, remember that an
air bag inflates with great force. Do not place objects,
including both installed or portable wireless equipment
near or in the area over the air bag or in the air bag
deployment area. If wireless equipment is improperly
installed and the air bag inflates, serious injury could
result.
• Switch your phone off before boarding an aircraft. The use
of wireless phone in aircraft is illegal and may be
dangerous to the aircraft's operation.
• Failure to observe these instructions may lead to the
suspension or denial of telephone services to the offender,
or legal action, or both.

Product Performance
Getting the Most Out of Your Signal Reception
The quality of each call you make or receive depends
on the signal strength in your area. Your phone
informs you of the current signal strength by
displaying a number of bars next to the signal
strength icon. The more bars displayed, the stronger
the signal.
If you're inside a building, being near a window may
give you better reception.

134

Understanding the Power Save Feature
If your phone is unable to find a signal after
searching, a Power Save feature is automatically
activated. If your phone is active, it periodically
rechecks service availability or you can check it
yourself by pressing any key.
Anytime the Power Save feature is activated, a
message displays on the screen. When a signal is
found, your phone returns to standby mode.
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and
receiver. When it's turned on, it receives and
transmits radio frequency (RF) signals. When you use
your phone, the system handling your call controls the
power level. This power can range from 0.006 watts
to 0.2 watts in digital mode.
Maintaining Your Phone's Peak Performance
For the best care of your phone, only authorized
personnel should service your phone and accessories.
Allowing unqualified personnel to service your phone
may result in damage to your phone and may void the
warranty.
There are several simple guidelines to operating your
phone properly and maintaining safe, satisfactory
service.
• To ensure that the Hearing Aid Compatibility rating for
your phone is maintained, secondary transmitters such as
Bluetooth and WLAN components must be disabled during
a call. For more information, refer to “Turning Wi-Fi
On and Off” on page 91.

• If your phone is equipped with an external antenna, hold

the phone with the antenna raised, fully-extended and
over your shoulder.
• Do not hold, bend or twist the phone's antenna, if
applicable.
• Do not use the phone if the antenna is damaged.
• If your phone is equipped with an internal antenna,
obstructing the internal antenna could inhibit call
performance.
• Speak directly into the phone's receiver.
• If your phone has a SIM or memory card: (i) handle the
SIM or memory card with care, (ii) do not remove a card
while the phone is transferring or accessing information,
as this could result in loss of data and/or damage to the
card of phone, (iii) protect cards from strong shocks,
static electricity, and electrical noise from other devices,
and (iv) do not touch gold-colored contacts or terminals
with your fingers or metal objects (if dirty, wipe the card
with a soft cloth).
• Avoid exposing your phone and accessories to rain or
liquid spills. If your phone does get wet, immediately turn
the power off and remove the battery. If it is inoperable,
call Customer Care for service.

Availability of Various Features/
Ringtones
Many services and features are network dependent
and may require additional subscription and/or usage
charges. Not all features are available for purchase or
use in all areas. Downloadable Ringtones may be
available at an additional cost. Other conditions and
restrictions may apply. See your service provider for
additional information.

Battery Standby and Talk Time
Standby and talk times will vary depending on phone
usage patterns and conditions. Battery power
consumption depends on factors such as network
configuration, signal strength, operating temperature,
features selected, frequency of calls, and voice, data,
and other application usage patterns.

Battery Precautions
• Avoid dropping the cell phone. Dropping it, especially on a

hard surface, can potentially cause damage to the phone
and battery. If you suspect damage to the phone or
battery, take it to a service center for inspection.
• Never use any charger or battery that is damaged in any
way.
• Do not modify or remanufacture the battery as this could
result in serious safety hazards. Use batteries only for
their intended use.
• If you use the phone near the network's base station, it
uses less power; talk and standby time are greatly
affected by the signal strength on the cellular network
and the parameters set by the network operator.
• Follow battery usage, storage and charging guidelines
found in the user’s guide.
• Battery charging time depends on the remaining battery
charge and the type of battery and charger used. The
battery can be charged and discharged hundreds of
times, but it will gradually wear out. When the operation
time (talk time and standby time) is noticeably shorter
than normal, it is time to buy a new battery.
• If left unused, a fully charged battery will discharge itself
over time and must be recharged before use.
Health and Safety Information

135

• Use only Samsung-approved batteries and recharge your

battery only with Samsung-approved chargers which are
specifically designed for your phone. When a charger is
not in use, disconnect it from the power source. Do not
leave the battery connected to a charger for more than a
week, since overcharging may shorten its life.
• Do not use incompatible cell phone batteries and
chargers. Some Web sites and second-hand dealers, not
associated with reputable manufacturers and carriers,
might be selling incompatible or even counterfeit batteries
and chargers. Consumers should purchase manufacturer
or carrier recommended products and accessories. If
unsure about whether a replacement battery or charger is
compatible, contact the manufacturer of the battery or
charger.
• Misuse or use of incompatible phones, batteries, and
charging devices could result in damage to the equipment
and a possible risk of fire, explosion, leakage serious
injuries, damage to your phone, or other serious hazard.
• Extreme temperatures will affect the charging capacity of
your battery: it may require cooling or warming first.
• Do not leave the battery in hot or cold places, (below 0 °C
(32 °F) or over 45 °C (113 °F) such as in a car in summer
or winter conditions, as you will reduce the charging
capacity and lifetime of the battery. Always try to keep the
battery at room temperature. A phone with a hot or cold
battery may temporarily not work, even when the battery
is fully charged. Li-ion batteries are particularly affected
by temperatures below 0 °C (32 °F).
• Do not place the battery in, on or near areas that may get
very hot, such as on or near a microwave oven, cooking

136

surface, cooking appliance, iron, or radiator. Batteries
may explode when overheated.
• Do not get your phone or battery wet. Even though they
will dry and appear to operate normally, the circuitry could
slowly corrode and pose a safety hazard.
• Do not short-circuit the battery. Accidental short-circuiting
can occur when a metallic object (coin, clip or pen) causes
a direct connection between the + and - terminals of the
battery (metal strips on the battery), for example when
you carry a spare battery in a pocket or bag. Shortcircuiting the terminals may damage the battery or the
object causing the short-circuiting.
• Do not permit a battery out of the phone to come in
contact with metal objects, such as coins, keys or jewelry.
• Do not crush, puncture or put a high degree of pressure
on the battery as this can cause an internal short-circuit,
resulting in overheating.
• Dispose of used batteries in accordance with local
regulations. In some areas, the disposal of batteries in
household or business trash may be prohibited. Do not
handle a damaged or leaking Lithium Ion (Li-Ion) battery.
For safe disposal options for Li-Ion batteries, contact your
nearest Samsung authorized service center. Always
recycle. Do not dispose of batteries in a fire.

Care and Maintenance
Your phone is a product of superior design and
craftsmanship and should be treated with care. The
suggestions below will help you fulfill any warranty
obligations and allow you to enjoy this product for
many years.
• Keep the phone and all its parts and accessories out of the
reach of small children.

• Keep the phone dry. Precipitation, humidity and liquids

• If the phone, battery, charger or any accessory is not

contain minerals that will corrode electronic circuits.
• Do not use the phone with a wet hand. Doing so may
cause an electric shock to you or damage to the phone.
• Do not use or store the phone in dusty, dirty areas, as its
moving parts may be damaged.
• Do not store the phone in hot areas (over 45 °C (113 °F)).
High temperatures can shorten the life of electronic
devices, damage batteries, and warp or melt certain
plastics.
• Do not store the phone in cold areas (below 0 °C (32 °F)).
When the phone warms up to its normal operating
temperature, moisture can form inside the phone, which
may damage the phone's electronic circuit boards.
• Do not drop, knock or shake the phone. Rough handling
can break internal circuit boards.
• Do not use harsh chemicals, cleaning solvents or strong
detergents to clean the phone. Wipe it with a soft cloth
slightly dampened in a mild soap-and-water solution.
• Do not paint the phone. Paint can clog the device's
moving parts and prevent proper operation.
• Do not put the phone in, or on or near areas that may get
very hot heating devices, such as a microwave oven,
cooking surface, cooking appliance, iron stove or a
radiator. Do not dispose of the phone in a fire. The phone
may explode when overheated.
• If your phone is equipped with an external antenna, use
only the supplied or an approved replacement antenna.
Unauthorized antennas or modified accessories may
damage the phone and violate regulations governing
radio devices.

working properly, take it to your nearest qualified service
facility. The personnel there will assist you, and if
necessary, arrange for service.
• Dispose of phones in accordance with local regulations.
In some areas, the disposal of phones in household or
business trash may be prohibited. For safe disposal
options for phones, contact your nearest Samsung
authorized service center.

Health and Safety Information

137

Section 15: Warranty Information
Standard Limited Warranty
What is Covered and For How Long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC
("SAMSUNG") warrants to the original purchaser
("Purchaser") that SAMSUNG's phones and
accessories ("Products") are free from defects in
material and workmanship under normal use and
service for the period commencing upon the date of
purchase and continuing for the following specified
period of time after that date:
Phone

1 Year

Batteries

1 Year

Leather Case

90 Days

Holster

90 Days

Other Phone Accessories

1 Year

What is Not Covered? This Limited Warranty is
conditioned upon proper use of Product by Purchaser.
This Limited Warranty does not cover: (a) defects or
damage resulting from accident, misuse, abnormal
use, abnormal conditions, improper storage,
exposure to moisture or dampness, neglect, unusual
physical, electrical or electromechanical stress, or
defects in appearance, cosmetic, decorative or
structural items, including framing, and any nonoperative parts unless caused by SAMSUNG; (b)
defects or damage resulting from excessive force

when pressing on a touchscreen; (c) equipment that
has the serial number or the enhancement data code
removed, defaced, damaged, altered or made
illegible; (d) any plastic surfaces or other externally
exposed parts that are scratched or damaged due to
normal use; (e) malfunctions resulting from the use of
Product in conjunction or connection with
accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG;
(f) defects or damage from improper testing,
operation, maintenance, installation, service, or
adjustment not furnished or approved by SAMSUNG;
(g) defects or damage from external causes such as
collision with an object, or from fire, flooding, sand,
dirt, windstorm, lightning, earthquake, or from
exposure to weather conditions, or battery leakage,
theft, blown fuse, or improper use of any electrical
source; (h) defects or damage caused by cellular
signal reception or transmission, or viruses or other
software problems introduced into the Product; (i)
any other acts which are not the fault of SAMSUNG;
or (j) Product used or purchased outside the United
States. This Limited Warranty covers batteries only if
battery capacity falls below 80% of rated capacity or
the battery leaks, and this Limited Warranty does not
cover any battery if (i) the battery has been charged
by a battery charger not specified or approved by
SAMSUNG for charging the battery, (ii) any of the
seals on the battery are broken or show evidence of
tampering, or (iii) the battery has been used in
Warranty Information

139

equipment other than the SAMSUNG phone for which
it is specified.
What are SAMSUNG's Obligations? During the
applicable warranty period, SAMSUNG will repair or
replace, at SAMSUNG's sole option, without charge to
Purchaser, any defective component part of Product.
To obtain service under this Limited Warranty,
Purchaser must return Product to an authorized
phone service facility in an adequate container for
shipping, accompanied by Purchaser's sales receipt
or comparable substitute proof of sale showing the
original date of purchase, the serial number of
Product and the sellers' name and address. To obtain
assistance on where to deliver the Product, call
Samsung Customer Care at 1-888-987-4357. Upon
receipt, SAMSUNG will promptly repair or replace the
defective Product. SAMSUNG may, at SAMSUNG's
sole option, use rebuilt, reconditioned, or new parts or
components when repairing any Product or replace
Product with a rebuilt, reconditioned or new Product.
Repaired/replaced cases, pouches and holsters will
be warranted for a period of ninety (90) days. All other
repaired/replaced Product will be warranted for a
period equal to the remainder of the original Limited
Warranty on the original Product or for 90 days,
whichever is longer. All replaced parts, components,
boards and equipment shall become the property of
SAMSUNG. If SAMSUNG determines that any Product
is not covered by this Limited Warranty, Purchaser
must pay all parts, shipping, and labor charges for the
repair or return of such Product.

140

What Are The Limits On Samsung's Warranty/liability?
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY
CONTAINED HEREIN, PURCHASER TAKES THE
PRODUCT "AS IS," AND SAMSUNG MAKES NO
WARRANTY OR REPRESENTATION AND THERE ARE NO
CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR
OTHERWISE, OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT NOT
LIMITED TO:
• THE MERCHANTABILITY OF THE PRODUCT OR ITS
FITNESS FOR ANY PARTICULAR PURPOSE OR USE;
• WARRANTIES OF TITLE OR NON-INFRINGEMENT;
• DESIGN, CONDITION, QUALITY, OR PERFORMANCE
OF THE PRODUCT;
• THE WORKMANSHIP OF THE PRODUCT OR THE
COMPONENTS CONTAINED THEREIN; OR
• COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION
OR CONTRACT PERTAINING THERETO.
NOTHING CONTAINED IN THE INSTRUCTION MANUAL
SHALL BE CONSTRUED TO CREATE AN EXPRESS
WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT. ALL IMPLIED
WARRANTIES AND CONDITIONS THAT MAY ARISE BY
OPERATION OF LAW, INCLUDING IF APPLICABLE THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY
LIMITED TO THE SAME DURATION OF TIME AS THE
EXPRESS WRITTEN WARRANTY STATED HEREIN.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. IN ADDITION,

SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES
OF ANY KIND RESULTING FROM THE PURCHASE, USE,
OR MISUSE OF, OR INABILITY TO USE THE PRODUCT
OR ARISING DIRECTLY OR INDIRECTLY FROM THE USE
OR LOSS OF USE OF THE PRODUCT OR FROM THE
BREACH OF THE EXPRESS WARRANTY, INCLUDING
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR
DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR
BENEFITS, OR FOR DAMAGES ARISING FROM ANY
TORT (INCLUDING NEGLIGENCE OR GROSS
NEGLIGENCE) OR FAULT COMMITTED BY SAMSUNG,
ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH
OF CONTRACT OR FOR ANY CLAIM BROUGHT
AGAINST PURCHASER BY ANY OTHER PARTY. SOME
STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH
VARY FROM STATE TO STATE. THIS LIMITED
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER
THAN THE ORIGINAL PURCHASER OF THIS PRODUCT
AND STATES PURCHASER'S EXCLUSIVE REMEDY. IF
ANY PORTION OF THIS LIMITED WARRANTY IS HELD
ILLEGAL OR UNENFORCEABLE BY REASON OF ANY
LAW, SUCH PARTIAL ILLEGALITY OR
UNENFORCEABILITY SHALL NOT AFFECT THE
ENFORCEABILITY FOR THE REMAINDER OF THIS
LIMITED WARRANTY WHICH PURCHASER
ACKNOWLEDGES IS AND WILL ALWAYS BE
CONSTRUED TO BE LIMITED BY ITS TERMS OR AS
LIMITED AS THE LAW PERMITS.

THE PARTIES UNDERSTAND THAT THE PURCHASER
MAY USE THIRD-PARTY SOFTWARE OR EQUIPMENT
IN CONJUNCTION WITH THE PRODUCT. SAMSUNG
MAKES NO WARRANTIES OR REPRESENTATIONS AND
THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, AS TO THE QUALITY,
CAPABILITIES, OPERATIONS, PERFORMANCE OR
SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR
EQUIPMENT, WHETHER SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE
PRODUCT DISTRIBUTED BY SAMSUNG OR
OTHERWISE, INCLUDING THE ABILITY TO INTEGRATE
ANY SUCH SOFTWARE OR EQUIPMENT WITH THE
PRODUCT. THE QUALITY, CAPABILITIES, OPERATIONS,
PERFORMANCE AND SUITABILITY OF ANY SUCH
THIRD-PARTY SOFTWARE OR EQUIPMENT LIE SOLELY
WITH THE PURCHASER AND THE DIRECT VENDOR,
OWNER OR SUPPLIER OF SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT, AS THE CASE MAY BE.
This Limited Warranty allocates risk of Product failure
between Purchaser and SAMSUNG, and SAMSUNG's
Product pricing reflects this allocation of risk and the
limitations of liability contained in this Limited
Warranty. The agents, employees, distributors, and
dealers of SAMSUNG are not authorized to make
modifications to this Limited Warranty, or make
additional warranties binding on SAMSUNG.
Accordingly, additional statements such as dealer
advertising or presentation, whether oral or written,
do not constitute warranties by SAMSUNG and should
not be relied upon.

Warranty Information

141

Samsung Telecommunications America, LLC
1301 E. Lookout Drive
Richardson, Texas 75082
Phone: 1-800-SAMSUNG
Phone: 1-888-987-HELP (4357)
©2010 Samsung Telecommunications America, LLC.
All rights reserved.
No reproduction in whole or in part allowed without
prior written approval. Specifications and availability
subject to change without notice. [021710]

End User License Agreement for
Software
IMPORTANT. READ CAREFULLY: This End User License
Agreement ("EULA") is a legal agreement between
you (either an individual or a single entity) and
Samsung Electronics Co., Ltd. for software owned by
Samsung Electronics Co., Ltd. and its affiliated
companies and its third party suppliers and licensors
that accompanies this EULA, which includes computer
software and may include associated media, printed
materials, "online" or electronic documentation
("Software"). BY CLICKING THE "I ACCEPT" BUTTON
(OR IF YOU BYPASS OR OTHERWISE DISABLE THE "I
ACCEPT", AND STILL INSTALL, COPY, DOWNLOAD,
ACCESS OR OTHERWISE USE THE SOFTWARE), YOU
AGREE TO BE BOUND BY THE TERMS OF THIS EULA.
IF YOU DO NOT ACCEPT THE TERMS IN THIS EULA,
YOU MUST CLICK THE "DECLINE" BUTTON,
DISCONTINUE USE OF THE SOFTWARE.

142

1. GRANT OF LICENSE. Samsung grants you the
following rights provided that you comply with all
terms and conditions of this EULA: You may install,
use, access, display and run one copy of the Software
on the local hard disk(s) or other permanent storage
media of one computer and use the Software on a
single computer or a mobile device at a time, and you
may not make the Software available over a network
where it could be used by multiple computers at the
same time. You may make one copy of the Software
in machine-readable form for backup purposes only;
provided that the backup copy must include all
copyright or other proprietary notices contained on
the original.
2. RESERVATION OF RIGHTS AND OWNERSHIP.
Samsung reserves all rights not expressly granted to
you in this EULA. The Software is protected by
copyright and other intellectual property laws and
treaties. Samsung or its suppliers own the title,
copyright and other intellectual property rights in the
Software. The Software is licensed, not sold.
3. LIMITATIONS ON END USER RIGHTS. You may not
reverse engineer, decompile, disassemble, or
otherwise attempt to discover the source code or
algorithms of, the Software (except and only to the
extent that such activity is expressly permitted by
applicable law notwithstanding this limitation), or
modify, or disable any features of, the Software, or
create derivative works based on the Software. You
may not rent, lease, lend, sublicense or provide
commercial hosting services with the Software.

4. CONSENT TO USE OF DATA. You agree that
Samsung and its affiliates may collect and use
technical information gathered as part of the product
support services related to the Software provided to
you, if any, related to the Software. Samsung may
use this information solely to improve its products or
to provide customized services or technologies to you
and will not disclose this information in a form that
personally identifies you.
5. UPGRADES. This EULA applies to updates,
supplements and add-on components (if any) of the
Software that Samsung may provide to you or make
available to you after the date you obtain your initial
copy of the Software, unless we provide other terms
along with such upgrade. To use Software identified
as an upgrade, you must first be licensed for the
Software identified by Samsung as eligible for the
upgrade. After upgrading, you may no longer use the
Software that formed the basis for your upgrade
eligibility.
6. SOFTWARE TRANSFER. You may not transfer this
EULA or the rights to the Software granted herein to
any third party unless it is in connection with the sale
of the mobile device which the Software
accompanied. In such event, the transfer must
include all of the Software (including all component
parts, the media and printed materials, any
upgrades, this EULA) and you may not retain any
copies of the Software. The transfer may not be an
indirect transfer, such as a consignment. Prior to the
transfer, the end user receiving the Software must
agree to all the EULA terms.

7. EXPORT RESTRICTIONS. You acknowledge that the
Software is subject to export restrictions of various
countries. You agree to comply with all applicable
international and national laws that apply to the
Software, including the U.S. Export Administration
Regulations, as well as end user, end use, and
destination restrictions issued by U.S. and other
governments.
8. TERMINATION. This EULA is effective until
terminated. Your rights under this License will
terminate automatically without notice from
Samsung if you fail to comply with any of the terms
and conditions of this EULA. Upon termination of this
EULA, you shall cease all use of the Software and
destroy all copies, full or partial, of the Software.
9. DISCLAIMER OF WARRANTIES. You expressly
acknowledge and agree that use of the Software is at
your sole risk and that the entire risk as to
satisfactory quality, performance, accuracy and effort
is with you. TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED
"AS IS" AND WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND SAMSUNG AND ITS
LICENSORS (COLLECTIVELY REFERRED TO AS
"SAMSUNG" FOR THE PURPOSES OF SECTIONS 9, 10
and 11) HEREBY DISCLAIM ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE SOFTWARE,
EITHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES AND/OR CONDITIONS OF
MERCHANTABILITY, OF SATISFACTORY QUALITY OR
WORKMANLIKE EFFORT, OF FITNESS FOR A
Warranty Information

143

PARTICULAR PURPOSE, OF RELIABILITY OR
AVAILABILITY, OF ACCURACY, OF LACK OF VIRUSES,
OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF
THIRD PARTY RIGHTS. SAMSUNG DOES NOT
WARRANT AGAINST INTERFERENCE WITH YOUR
ENJOYMENT OF THE SOFTWARE, THAT THE
FUNCTIONS CONTAINED IN THE SOFTWARE WILL
MEET YOUR REQUIREMENTS, THAT THE OPERATION
OF THE SOFTWARE WILL BE UNINTERRUPTED OR
ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE
WILL BE CORRECTED. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY SAMSUNG OR A
SAMSUNG AUTHORIZED REPRESENTATIVE SHALL
CREATE A WARRANTY. SHOULD THE SOFTWARE
PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST
OF ALL NECESSARY SERVICING, REPAIR OR
CORRECTION. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OF IMPLIED WARRANTIES OR
LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF
A CONSUMER, SO THESE EXCLUSIONS AND
LIMITATIONS MAY NOT APPLY TO YOU.
10. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL
AND CERTAIN OTHER DAMAGES. TO THE EXTENT NOT
PROHIBITED BY LAW, IN NO EVENT SHALL SAMSUNG
BE LIABLE FOR PERSONAL INJURY, OR ANY
INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL
DAMAGES WHATSOEVER, OR FOR LOSS OF PROFITS,
LOSS OF DATA, BUSINESS INTERRUPTION, OR FOR
ANY PECUNIARY DAMAGES OR LOSSES, ARISING OUT
OF OR RELATED TO YOUR USE OR INABILITY TO USE
THE SOFTWARE, THE PROVISION OF OR FAILURE TO
PROVIDE SUPPORT OR OTHER SERVICES,
INFORMATION, SOFTWARE, AND RELATED CONTENT
144

THROUGH THE SOFTWARE OR OTHERWISE ARISING
OUT OF THE USE OF THE SOFTWARE, OR OTHERWISE
UNDER OR IN CONNECTION WITH ANY PROVISION OF
THIS EULA, HOWEVER CAUSED, REGARDLESS OF THE
THEORY OF LIABILITY (CONTRACT, TORT OR
OTHERWISE) AND EVEN IF SAMSUNG HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME JURISDICTIONS DO NOT ALLOW THE
LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THIS LIMITATION MAY NOT APPLY TO YOU.
11. LIMITATION OF LIABILITY. Notwithstanding any
damages that you might incur for any reason
whatsoever (including, without limitation, all damages
referenced herein and all direct or general damages
in contract or anything else), the entire liability of
Samsung under any provision of this EULA and your
exclusive remedy hereunder shall be limited to the
greater of the actual damages you incur in reasonable
reliance on the Software up to the amount actually
paid by you for the Software or US$5.00. The
foregoing limitations, exclusions and disclaimers
(including Sections 9, 10 and 11) shall apply to the
maximum extent permitted by applicable law, even if
any remedy fails its essential purpose.
12. U.S. GOVERNMENT END USERS. The Software is
licensed only with "restricted rights" and as
"commercial items" consisting of "commercial
software" and "commercial software documentation"
with only those rights as are granted to all other end
users pursuant to the terms and conditions herein.

13. APPLICABLE LAW. This EULA is governed by the
laws of TEXAS, without regard to conflicts of laws
principles. This EULA shall not be governed by the UN
Convention on Contracts for the International Sale of
Goods, the application of which is expressly
excluded. If a dispute, controversy or difference is not
amicably settled, it shall be finally resolved by
arbitration in Seoul, Korea in accordance with the
Arbitration Rules of the Korean Commercial
Arbitration Board. The award of arbitration shall be
final and binding upon the parties.
14. ENTIRE AGREEMENT; SEVERABILITY. This EULA is
the entire agreement between you and Samsung
relating to the Software and supersedes all prior or
contemporaneous oral or written communications,
proposals and representations with respect to the
Software or any other subject matter covered by this
EULA. If any provision of this EULA is held to be void,
invalid, unenforceable or illegal, the other provisions
shall continue in full force and effect.
Precautions for Transfer and Disposal
If data stored on this device is deleted or reformatted
using the standard methods, the data only appears to
be removed on a superficial level, and it may be
possible for someone to retrieve and reuse the data
by means of special software.
To avoid unintended information leaks and other
problems of this sort, it is recommended that the
device be returned to Samsung’s Customer Care
Center for an Extended File System (EFS) Clear which
will eliminate all user memory and return all settings

to default settings. Please contact the Samsung
Customer Care Center for details.
Important!: Please provide warranty information (proof of
purchase) to Samsung’s Customer Care Center in
order to provide this service at no charge. If the
warranty has expired on the device, charges may
apply.

Customer Care Center:
1000 Klein Rd.
Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)
Samsung Telecommunications America, LLC:
1301 East Lookout Drive
Richardson, Texas 75082
Phone: 1-800-SAMSUNG (726-7864)
Important!: If you are using a handset other than a standard
numeric keypad, dial the numbers listed in
brackets.

Phone: 1-888-987-HELP (4357)
©2010 Samsung Telecommunications

America. All

rights reserved.
No reproduction in whole or in part allowed without
prior written approval. Specifications and availability
subject to change without notice.

Warranty Information

145

Index
A
Add Account 108
Add to Home screen 23
Airplane Mode 111
Activating 111
Deactivating 112
Amazon
Purchasing and
Downloading Music

75
Amount to Synchronize 108
Animation 104
Answering Calls 35
Applications 20
Applications Tab
Using 19
Audible Touch Notifications

103
Audible selection 103
Audible touch tones

103
SD card notifications

103
Auto Brightness 105
Auto-Rotate Feature 26
Auto-sync
Enabling 107

B
Back Key 15
146

Backlight 104
Keyboard 104
Battery 1 4
Capacity 3
Charging 2
Extending Battery Life

–

3

–

Bluetooth 81 85
Changing Your
Bluetooth Name 82
Deleting Paired
Devices 83
Disconnecting Paired
Devices 83
Making Your Device
Visible 82
Sending Items 84
Settings 81
Visible 82
Brightness 105
Browser
Default zoom 88
Enable Javascript 88
Enable Plug-ins 88
Landscape-Only
Display 88
Navigation 88
Page Settings 88
Pop-up Windows 88
Privacy Settings 89

Selecting Onscreen
Text 88
Text Size 88

C
Call Forwarding 43
Call Functions 34
Call Waiting 42
Caller ID 42
Clear Data 116
Clear Default 116
Contacts
Dialing From 39
Sending Via Bluetooth

84
Context Menus 28
Corporate Email
Account Management
Settings 108
Account
Synchronization

108
Adding a Sync Account

108
Email Signature 108

D

–

Data Services 85 90
see also Web
User Name 85

,

Date & Time 105
Automatic 105
Delete Threads 110
Device (illus.) 8
Device Settings
Airplane Mode 111
Display Settings

104–106

Sound Settings 102

Symbols 53 56
Erasing Device Content 116
Exchange
Account Management
Settings 108
Synchronizing 108

F

–

104
TTY Use 112
Dialing Options 34
Disconnecting a Bluetooth Device 83
Display Screen 11 105

Factory data reset 117
Flight Mode 111
Folders
Creating and
Managing 24
Forgot My Unlock Pattern 114

,

E
Email Check Frequency 108
Emergency call 40 115
Emergency Numbers 35
Emoticons 11 54
Enhanced 911 (E911) 36
Entering Text 51 56
ABC Mode 52
Additional QWERTY
Text Options 54
Emoticons 56
Numbers 53 55
Onscreen Keyboard

,

,

–

,

51
QWERTY Keyboard 53
Selecting Mode 51
Smileys 56

G

GPS Satellites
Usage 106
GPS Services 78

H
HAC 130
Haptic Feedback 103
Health and Safety Information

118
Home Key 15
Home Screen
Customizing 22
Extended Screens 18
Overview 17

I

Getting Started
Locking/Unlocking the
Phone 6
Google
Account Management
Settings 107
Account Sign in 7
Account
Syncronization 107
Adding a Sync Account

107
Creating an Account 6
Synchronizing an
Account 107
Google Maps 78
Launching 78
Searching 79
Google Search 16 19

,

In-Call Options 36
Input Method
Changing 51
International Dialing 111
International Dialing Code
Changing 111
Internet
see Web

K
Key Functions 9
Keyboard Backlight 104
Keyboard Timeout 104

L
Language
Settings 106
Location Mode
Activating 78
147

,

Locking Your Device 6 113

M
Making Calls 34
Memory
Clearing Application
Cache 116
External SD card 115
Internal phone storage

115
Uninstalling ThirdParty Applications

116
Menu
Navigation 17
Menu Key 15
Add 15
Notifications 15
Search 15
Settings 15
Wallpaper 15
Menu Navigation 26
Using Your Fingers 26
Using your Keyboard

27
Using your Optical
Joystick 26
Message
Settings 60
Message Threads
Deleting 60

message URL http
//
www.virginmobileus
a.com 32 33
message URL https
//
www1.virginmobileu
sa.com/activate/
activate 32
//
www1.virginmobileu
sa.com/myaccount/
home.do 32
Messages
Threads 110
Messaging
Deleting Old Text
Messages 110
Multimedia Messaging

,

–

Music 75 77
Assigning a New
Ringtone 76
Creating a Playlist 76
Player 75
Playlist 76
Purchasing and
Downloading from
Amazon 75
Using a Song as a
Ringtone 76

N
Navigating the Menus 17
Navigating the Web 86
Navigation 79
North American Dialing 111

O
Orientation 104

58
Notification 109
microSD
Available space 116
Total space 115
Missed Calls 35
MMS Text Messaging 58
M-Ratings 131
Multimedia Messaging 58
Composing 58
Opening 60
Replying to 60
Settings 60

P
Phone Number
Displaying 34
Finding 38
Saving 38
Phone Safety 129
Phone vibrate 103
Pictures 105
Sending Via Bluetooth

84

,

Plus Code Dialing 40 111

Q
Quick Search 15

148

R
Recently-Used Applications
Accessing 24
Resetting Your Device 117
Ringtones
Setting Audible Touch
Tones 102
Setting for Messages

102
Setting for
Notifications 102
Setting for Voice Calls

102
Silence All 103
Types 102
Vibrate 103
Running Services
Managing 116
Stop Service 116

S
SAR values 118
Saving a Phone Number 38
Screen Timeout 104
Search Key 15
Searching
Using Text 16
Using Voice 17
Security 113 117
Menu 113
Select Locale 106
Set Wallpaper 105

–

Setting the Language
English 106
Español 106
Shortcuts
Adding via Home
screen 23
Creating 22
Deleting 23
Via Applications Tab

22
Signature 108
Silence All 103
Silent mode 104
Smiley 11 57
Smileys 54
Speed Dialing 39
Favorites 39
Standard Limited Warranty

Third-Party Applications
Uninstalling 116
T-Ratings 131
TTY Use 112
Turning Your Device On and Off

6
U
UL Certification 120
Unlock Pattern 113
Changing the Pattern

114
Configuring Settings

114

,

Creating 113
Forgotten Your Pattern

114
Require pattern 114
Use visible pattern

139
Status bar 18
Stop Service 116
Suggested Word Choices 52
Synchronizing Accounts 107

T
Text
Selecting on Web Page

88
Text Entry
see Entering Text 53
Text Messaging
Settings 60

114

,

Unlocking Your Device 6 113
Unpairing a Bluetooth Device

83
Use Wireless Networks
Activating 78
User Name 85

V
Vibrate 103
Haptic Feedback 103
Visible Passwords 115
Disable 115
Voice Input 51
149

,

Voice Search 10 17
Additional Functions

17
Volume
Media 103
Ringtone 103

W
Wallpaper Gallery 105
Warranty Information 138
Web 85 90
see also Data Services
Navigating 86
User Name 85
Window Animation 104
Wireless Networks 106

–

150



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