Samsung Medical Alarms 7100 Users Manual UK_OfficeServ Call Server Programming Guide

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OfficeServ 7100 Call Server

Programming Guide

COPYRIGHT
This guide is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright.
No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to the third party in any form without the prior written consent of SAMSUNG Electronics Co.,
Ltd.

TRADEMARKS
is the trademark of SAMSUNG Electronics Co., Ltd.
Product names mentioned in this guide may be trademarks and/or registered trademarks of their respective
companies.

This guide should be read and used as a guideline for properly installing and operating the product.
This guide may be changed for the system improvement, standardization and other technical reasons without prior
notice.
If you need updated guides or have any questions concerning the contents of the guides, contact our Document Center
at the following address or Web site:
Address: Document Center 18th Floor IT Center. Dong-Suwon P.O. Box 105, 416, Maetan-3dong Yeongtonggu, Suwon-si, Gyeonggi-do, Korea 442-600
Homepage: http://www.samsungdocs.com

OfficeServ 7100 Call Server Programming Guide

INTRODUCTION

Purpose
This guide describes a programming method for the OfficeServ 7100 system users.
OfficeServ 7100 allows you to utilize a digital phone to simply change the system setup.
Likewise, using a phone to change the system setup is called MMC(Man Machine Communication) program. This guide describes how to program a digital phone.

Audience
This guide is intended for users who program the MMC of the OfficeServ 7100 system.

Guide Contents
This guide is composed of two Chapters and Abbreviation. Each chapter is introduced as
follows:
CHAPTER 1. Overview of MMC Programming
This chapter describes things to know before starting MMC programming and about the
buttons of digital phone and cautions.
CHAPTER 2. MMC Programming
This chapter describes in detail how to use each MMC program. MMCs are listed in numerical order.
ABBREVIATION
Acronyms frequently used in this document are described.

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Conventions
The following types of paragraphs contain special information that must be carefully read
and thoroughly understood. Such information may or may not be enclosed in a rectangular
box, separating it from the main text, but is always preceded by an icon and/or a bold title.

WARNING
Provides information or instructions that the reader should follow in order to avoid
personal injury or fatality.

CAUTION
Provides information or instructions that the reader should follow in order to avoid
a service failure or damage to the system.

CHECKPOINT
Provides the operator with checkpoints for stable system operation.

NOTE
Indicates additional information as a reference.

Console Screen Output

The lined box with ‘Courier New’ font will be used to distinguish between the main
content and console output screen text.

‘Bold Courier New’ font will indicate the value entered by the operator on the
console screen.

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

Reference Guides
The following guides are also provided with your OfficeServ 7100 system.
OfficeServ 7100 Installation Guide
Describes the installation procedures and specifications for the OfficeServ 7100 system.
OfficeServ 7100 General Description
Describes the business features available with the OfficeServ 7100 system.
WIP-5000M User Guide
This is a user’s guide for the WIP-5000M mobile telephone that is designed to use the
wireless LAN provided by the OfficeServ 7100 system.

Revision History
EDITION

DATE OF ISSUE

REMARKS

02. 2007.

First Edition

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OfficeServ 7100 Call Server Programming Guide

SAFETY CONCERNS

For product safety and correct operation, the following information must be given to the
operator/user and shall be read before the installation and operation.

Symbols
Caution
Indication of a general caution

Restriction
Indication for prohibiting an action for a product

Instruction
Indication for commanding a specifically required action

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Warning

WARNING
CautionBefore using the Auto Record feature
Before using the Auto Record feature, make sure that you are not violating any
laws. Samsung is not responsible for any illegal use of this feature.

Caution

CAUTION
CALL COST(MMC 508)
Changing this value when there is a call in progress may result in an inaccurate
call cost. This MPD facility requires the Meter Pulse Detection version of the trunk
card.

When changing the MMC [506], [807] and [812]
MMC [506], [510], [807] and [812] should not be changed from the default levels
without the assistance of the local SAMSUNG distributor.

Compliance with the National Version Standards
For the national version, OfficeServ 7100 is designed to comply with the standards of the corresponding country. Therefore, if you need to use MMC 812 (Set
Country Code), please consult your dealer for advice.

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OfficeServ 7100 Call Server Programming Guide

TABLE OF CONTENTS

INTRODUCTION

Purpose ...........................................................................................................................................I
Audience ..........................................................................................................................................I
Guide Contents ................................................................................................................................I
Conventions ....................................................................................................................................II
Console Screen Output...................................................................................................................II
Reference Guides ..........................................................................................................................III
Revision History .............................................................................................................................III

SAFETY CONCERNS

Symbols ......................................................................................................................................... V
Warning......................................................................................................................................... VI
Caution ......................................................................................................................................... VI

CHAPTER 1. Overview of MMC Programming

1-1

1.1

Introduction to Programming................................................................................................... 1-1

1.2

Digital Phones ........................................................................................................................... 1-2
1.2.1

DCS Euro Phones.......................................................................................................... 1-2

1.2.2

DS/ITP-5000 Series Phones .......................................................................................... 1-3

1.3

Cautions in Programming ........................................................................................................ 1-6

1.4

Program List by User’s Level................................................................................................... 1-7
1.4.1

Station Level Programming ............................................................................................ 1-7

1.4.2

Operator Level Programming ......................................................................................... 1-8

1.5

Programming List by Name.....................................................................................................1-16

1.6

Program List by Function........................................................................................................1-23
1.6.1

Phone Function .............................................................................................................1-23

1.6.2

Networking Function .....................................................................................................1-24

1.6.3

VoIP Function................................................................................................................1-24

1.6.4

WLAN Function .............................................................................................................1-25

1.6.5

LCR Function ................................................................................................................1-25

1.6.6

Auto Attendant/Voice Mail Function...............................................................................1-26

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1.6.7

Diagnosis Function........................................................................................................1-27

1.6.8

Hotel Function ...............................................................................................................1-27

CHAPTER 2. MMC Programming

2-1

2.1

Overview of Programming Procedure ..................................................................................... 2-1

2.2

Programming Procedure .......................................................................................................... 2-2
[100] STATION LOCK ................................................................................................................. 2-2
[101] CHANGE USER PASSCODE ............................................................................................ 2-4
[102] CALL FORWARD............................................................................................................... 2-5
[103] SET ANSWER MODE........................................................................................................ 2-7
[104] STATION NAME................................................................................................................. 2-9
[105] STATION SPEED DIAL.....................................................................................................2-11
[106] STATION SPEED DIAL NAME..........................................................................................2-13
[107] KEY EXTENDER ..............................................................................................................2-14
[108] STATION STATUS ............................................................................................................2-16
[109] DATE DISPLAY.................................................................................................................2-18
[110] STATION ON/OFF.............................................................................................................2-20
[111] PHONE RING TONE .........................................................................................................2-23
[112] ALARM REMINDER CLOCK.............................................................................................2-24
[113] VIEW MEMO NUMBER ....................................................................................................2-26
[114] PHONE VOLUME .............................................................................................................2-27
[115] SET PROGRAMMED MESSAGE .....................................................................................2-29
[116] ALARM AND MESSAGE ...................................................................................................2-30
[117] EDIT TEXT MESSAGE .....................................................................................................2-32
[118] CONFERENCE GROUP ...................................................................................................2-33
[119] CALLER ID DISPLAY........................................................................................................2-35
[120] LARGE LCD OPTIONS.....................................................................................................2-36
[121] PHONE LANGUAGE ........................................................................................................2-38
[122] NEWS DISPLAY SPEED ..................................................................................................2-40
[125] EXECUTIVE STATE..........................................................................................................2-41
[199] SHOW LICENSE STATUS................................................................................................2-43
[200] OPEN CUSTOMER PROGRAMMING..............................................................................2-44
[201] CHANGE CUSTOMER PASSCODE.................................................................................2-45
[202] CHANGE FEATURE PASSCODE.....................................................................................2-46
[203] ASSIGN UA DEVICE ........................................................................................................2-48
[204] COMMON BELL CONTROL .............................................................................................2-49
[205] ASSIGN LOUD BELL ........................................................................................................2-50
[206] BARGE-IN TYPE ..............................................................................................................2-51
[207] ASSIGN VM/AA PORT......................................................................................................2-52

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[209] ASSIGN ADD-ON MODULE .............................................................................................2-54
[210] CUSTOMER ON/OFF PER TENANT ...............................................................................2-55
[211] DOOR RING ASSIGNMENT .............................................................................................2-60
[214] DISA ALARM RINGING STATION ....................................................................................2-61
[217] TRAFFIC REPORT OPTION ............................................................................................2-62
[219] RELAY TYPE ....................................................................................................................2-64
[220] ISDN SERVICE TYPE ......................................................................................................2-65
[221] EXTENSION TYPE ...........................................................................................................2-66
[222] FAX PAIR ..........................................................................................................................2-68
[224] WAKE-UP ANNOUNCEMENT ..........................................................................................2-69
[300] CUSTOMER ON/OFF PER STATION...............................................................................2-71
[301] ASSIGN STATION COS....................................................................................................2-73
[302] PICKUP GROUPS ............................................................................................................2-75
[303] ASSIGN BOSS/SECRETARY ...........................................................................................2-76
[304] ASSIGN EXTENSION/TRUNK USE .................................................................................2-77
[305] ASSIGN FORCED CODE .................................................................................................2-79
[306] HOT LINE/OFF HOOK SELECTION.................................................................................2-80
[308] ASSIGN BACKGROUND MUSIC SOURCE .....................................................................2-81
[309] ASSIGN STATION MOH SOURCE ...................................................................................2-82
[310] LCR CLASS OF SERVICE ...............................................................................................2-83
[312] ALLOW CALLER ID ..........................................................................................................2-84
[314] CONFIRM OUTGOING CALL...........................................................................................2-85
[315] CUSTOMER SET RELOCATION......................................................................................2-86
[316] COPY STATION USABLE.................................................................................................2-89
[317] ASSIGN STATION/STATION USE ....................................................................................2-90
[318] DISTINCTIVE RINGING ...................................................................................................2-91
[319] BRANCH GROUP.............................................................................................................2-93
[320] PRESET FORWARD NO ANSWER..................................................................................2-94
[323] CALLING PARTY NUMBER..............................................................................................2-96
[326] RINGBACK TONE MESSAGE..........................................................................................2-97
[401] TRUNK LINE/PBX LINE..................................................................................................2-100
[402] TRUNK DIAL TYPE.........................................................................................................2-101
[403] TRUNK TOLL CLASS .....................................................................................................2-102
[404] TRUNK NAME ................................................................................................................2-104
[405] TRUNK CO TEL NUMBER .............................................................................................2-105
[406] TRUNK RING ASSIGNMENT .........................................................................................2-106
[407] FORCED TRUNK RELEASE ..........................................................................................2-107
[408] ASSIGN TRUNK MOH SOURCE....................................................................................2-108
[409] TRUNK STATUS READ ..................................................................................................2-109
[410] ASSIGN DISA TRUNK .................................................................................................... 2-111

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[412] ASSIGN TRUNK SIGNAL ...............................................................................................2-112
[414] MPD/PRS SIGNAL .........................................................................................................2-113
[415] REPORT TRUNK ABANDON DATA ...............................................................................2-115
[417] E1/PRI CRC4 OPTION ...................................................................................................2-116
[418] BRI AND PRI CARD RESTART ......................................................................................2-117
[419] BRI OPTIONS.................................................................................................................2-118
[420] PRI OPTIONS.................................................................................................................2-122
[421] MSN DIGIT .....................................................................................................................2-124
[422] TRUNK COS...................................................................................................................2-125
[423] S/T MODE.......................................................................................................................2-127
[424] BRI S0 MAPPING ...........................................................................................................2-128
[425] CID TRUNKS ..................................................................................................................2-129
[426] TRUNK GAIN CONTROL ...............................................................................................2-130
[428] ASSIGN TRUNK/TRUNK USE........................................................................................2-131
[432] SET H-TRK .....................................................................................................................2-132
[433] COST RATE....................................................................................................................2-133
[434] CONNECTION STATUS .................................................................................................2-134
[436] TRUNK TMC GAIN .........................................................................................................2-137
[437] 16TRK GAIN CONTROL.................................................................................................2-138
[500] SYSTEM-WIDE COUNTERS..........................................................................................2-139
[501] SYSTEM TIMERS...........................................................................................................2-141
[502] STATION-WIDE TIMERS ................................................................................................2-147
[503] TRUNK-WIDE TIMERS...................................................................................................2-149
[504] PULSE MAKE/BREAK RATIO ........................................................................................2-152
[505] ASSIGN DATE AND TIME ..............................................................................................2-153
[506] TONE CADENCE............................................................................................................2-154
[507] ASSIGN RING PLAN TIME.............................................................................................2-156
[508] CALL COST ....................................................................................................................2-158
[510] SLI RING CADENCE ......................................................................................................2-159
[511] MSG WAITING LAMP CADENCE...................................................................................2-161
[512] HOLIDAY ASSIGNMENT ................................................................................................2-162
[513] HOTEL TIMER ................................................................................................................2-163
[514] TONE SOURCE..............................................................................................................2-164
[515] DAYLIGHT ASSIGNMENT ..............................................................................................2-165
[600] ASSIGN OPERATOR GROUP........................................................................................2-166
[601] ASSIGN STATION GROUP ............................................................................................2-167
[602] STATION GROUP NAME................................................................................................2-172
[603] ASSIGN TRUNK GROUP ...............................................................................................2-173
[604] ASSIGN STATION TO PAGE ZONE ...............................................................................2-175
[605] ASSIGN EXTERNAL PAGE ZONE .................................................................................2-176

OfficeServ 7100 Call Server Programming Guide

[606] ASSIGN SPEED BLOCK ................................................................................................2-177
[607] UCD OPTIONS ...............................................................................................................2-179
[608] ASSIGN REVIEW BLOCK ..............................................................................................2-183
[609] CALL LOG BLOCK .........................................................................................................2-184
[611] ALLOW TEXT MESSAGING ...........................................................................................2-185
[612] ALLOW GROUP CONFERENCE ...................................................................................2-186
[614] STATION/TRUNK USE GROUP .....................................................................................2-187
[615] MGI GROUP ...................................................................................................................2-188
[616] MGI USER ......................................................................................................................2-190
[700] COPY COS CONTENTS ................................................................................................2-191
[701] ASSIGN COS CONTENTS .............................................................................................2-192
[702] TOLL DENY TABLE ........................................................................................................2-196
[703] TOLL ALLOWANCE TABLE ............................................................................................2-197
[704] ASSIGN WILD CHARACTER .........................................................................................2-199
[705] ASSIGN SYSTEM SPEED DIAL.....................................................................................2-200
[706] SYSTEM SPEED DIAL BY NAME ..................................................................................2-201
[707] AUTHORIZATION CODE................................................................................................2-203
[708] ACCOUNT CODE ...........................................................................................................2-204
[709] TOLL PASS CODE/SPECIAL CODE TABLE ..................................................................2-205
[710] LCR DIGIT TABLE ..........................................................................................................2-207
[711] LCR TIME TABLE............................................................................................................2-208
[712] LCR ROUTE TABLE .......................................................................................................2-209
[713] LCR MODIFY DIGIT TABLE ...........................................................................................2-211
[714] DID NUMBER AND NAME TRANSLATION....................................................................2-213
[715] PROGRAMMED STATION MESSAGE...........................................................................2-216
[716] UK LCR OPTION ............................................................................................................2-217
[717] UCD AGENT ID ..............................................................................................................2-219
[718] MY AREA CODE .............................................................................................................2-220
[719] IDLE DISPLAY ................................................................................................................2-221
[720] COPY KEY PROGRAMMING .........................................................................................2-222
[721] SAVE STATION KEY PROGRAMMING..........................................................................2-223
[722] STATION KEY PROGRAMMING ....................................................................................2-224
[723] SYSTEM KEY PROGRAMMING ....................................................................................2-228
[724] DIAL NUMBERING PLAN ...............................................................................................2-230
[725] SMDR OPTIONS ............................................................................................................2-236
[727] SYSTEM VERSION DISPLAY ........................................................................................2-239
[728] CID TRANSLATION TABLE ............................................................................................2-240
[740] STATION PAIR................................................................................................................2-241
[746] COSTING DIAL PLAN ....................................................................................................2-242
[747] RATE CALCULATION TABLE.........................................................................................2-244

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[750] VM CARD RESTART ......................................................................................................2-246
[751] ASSIGN MAILBOX..........................................................................................................2-248
[752] AUTO RECORD..............................................................................................................2-249
[753] WARNING DESTINATION ..............................................................................................2-251
[754] VM HALT.........................................................................................................................2-252
[755] VM ALARM .....................................................................................................................2-253
[756] ASSIGN VMMOH............................................................................................................2-254
[757] VM IN/OUT .....................................................................................................................2-255
[758] VM DAY/NIGHT ..............................................................................................................2-256
[759] CLI RINGING ..................................................................................................................2-257
[760] ITEM COST TABLE ........................................................................................................2-259
[761] TAX RATE SETUP ..........................................................................................................2-261
[762] ROOM COST RATE........................................................................................................2-263
[763] SECOND LCR ................................................................................................................2-264
[800] ENABLE TECHNICIAN PROGRAM................................................................................2-266
[801] CHANGE TECHNICIAN PASSCODE .............................................................................2-267
[802] CUSTOMER ACCESS MMC NUMBER ..........................................................................2-268
[805] TX LEVEL AND GAIN .....................................................................................................2-269
[806] CARD PRE-INSTALL ......................................................................................................2-271
[807] PHONE VOLUME CONTROL.........................................................................................2-273
[810] HALT PROCESSING ......................................................................................................2-275
[811] RESET SYSTEM.............................................................................................................2-276
[812] SET COUNTRY CODE ...................................................................................................2-277
[813] HOTEL OPERATION ......................................................................................................2-278
[815] CUSTOMER DATABASE COPY.....................................................................................2-279
[818] PROGRAM DOWNLOAD ...............................................................................................2-281
[819] MC FILE CONTROL .......................................................................................................2-282
[820] ASSIGN SYSTEM LINK ID .............................................................................................2-284
[821] ASSIGN NETWORK TRUNK ..........................................................................................2-285
[822] VIRTUAL EXTENSION TYPE .........................................................................................2-286
[823] ASSIGN NETWORK COS...............................................................................................2-288
[824] NETWORK DIAL TRANSLATION ...................................................................................2-290
[825] ASSIGN NETWORKING OPTIONS................................................................................2-292
[826] ASSIGN SYSTEM REFERENCE CLOCK.......................................................................2-294
[829] LAN PRINTER PARAMETERS.......................................................................................2-295
[830] ETHERNET PARAMETERS ...........................................................................................2-297
[831] MGI PARAMETERS........................................................................................................2-300
[832] VoIP ACCESS CODE......................................................................................................2-302
[833] VoIP IP TABLE ................................................................................................................2-304
[834] H.323 OPTIONS .............................................................................................................2-305

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[835] MGI DSP OPTIONS........................................................................................................2-307
[836] H.323 GK OPTIONS .......................................................................................................2-310
[837] SIP OPTIONS .................................................................................................................2-312
[839] SIP USER .......................................................................................................................2-316
[838] PRIVATE IP ADDRESSES ..............................................................................................2-317
[840] IP PHONE INFORMATION .............................................................................................2-318
[841] SYSTEM IP OPTIONS....................................................................................................2-321
[845] WLAN PARAMETERS ....................................................................................................2-325
[846] WIP INFORMATION .......................................................................................................2-330
[848] WLAN IP/MAC LIST........................................................................................................2-332
[849] WLAN CONFIGURATION...............................................................................................2-333
[850] SYSTEM RESOURCE DISPLAY ....................................................................................2-335
[851] ALARM REPORTING......................................................................................................2-336
[852] SYSTEM ALARM ASSIGNMENTS .................................................................................2-338
[853] MAINTENANCE BUSY ...................................................................................................2-345
[854] DIAGNOSTIC TIME ........................................................................................................2-347
[856] TECH PROGRAMMING LOGS ......................................................................................2-348
[857] VIRTUAL CABINET SET.................................................................................................2-349
[859] HARDWARE VERSION DISPLAY ..................................................................................2-351
[861] SYSTEM OPTIONS ........................................................................................................2-352
[863] NODE INFO ....................................................................................................................2-355
[890] INITIALIZE PORT ...........................................................................................................2-356

ABBREVIATION

A ~ C................................................................................................................................................I
D ~ I ................................................................................................................................................II
K ~ N..............................................................................................................................................III
O ~ S............................................................................................................................................. IV
T ~ V .............................................................................................................................................. V
W ~ X ............................................................................................................................................ VI

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LIST OF FIGURES
Figure 1.1

24B LCD DCS Euro Phone ..................................................................................... 1-2

Figure 1.2

DS-5038S Phone .................................................................................................... 1-3

Figure 1.3

DS/ITP-5014D/5021D Phone .................................................................................. 1-4

Figure 1.4

DS-5014S/5007S Phone ......................................................................................... 1-5

LIST OF TABLES
Table 1.1 Station Level Programming list ................................................................................. 1-7
Table 1.2

System Related MMC list.......................................................................................... 1-8

Table 1.3 Station Related MMC list........................................................................................... 1-9
Table 1.4 Trunk Related MMC list........................................................................................... 1-10
Table 1.5 Timer and Tone Related MMC list ............................................................................1-11
Table 1.6 Group Related MMC list...........................................................................................1-11
Table 1.7 Tables, Codes, AA, DECT and VM MMC list........................................................... 1-12
Table 1.8 Technician Level Programming list.......................................................................... 1-14
Table 1.9

Alphabetically arranged Programming list............................................................... 1-16

Table 1.10 Phone Function Programming list ......................................................................... 1-23
Table 1.11 Networking Function Programming list.................................................................. 1-24
Table 1.12 VoIP Function Programming list............................................................................ 1-24
Table 1.13 WLAN Function Programming list ......................................................................... 1-25
Table 1.14 LCR Function Programming list ............................................................................ 1-25
Table 1.15

Auto Attendant/Voice Mail Function Programming list........................................... 1-26

Table 1.16 Diagnosis Function Programming list.................................................................... 1-27
Table 1.17 Hotel Function Programming list ........................................................................... 1-27

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CHAPTER 1. Overview of MMC Programming

In this chapter, the things to know before you start MMC programming, and the phone buttons and cautions will be discussed.

1.1 Introduction to Programming
The MMC means the changes on the data that is used for the system operation program.
The MMC can be divided into programmable one and non-programmable one.
The programmable MMC is classified into 3 levels, such as technician, operator, and station level. The technician level programming and the operator level programming require a
passcode for each level and the station level programming does not require a passcode.

Program List by User’s Level
For more information about the programming level, refer to ‘1.4 Program List by
User’s Level’ of this chapter.

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1.2 Digital Phones
You need a digital display(LCD) phone in order to carry out programming. These include
DCS Euro keysets and DS/ITP 5000 Series keysets, and some examples are described in
the following sections. All use special programming buttons to select options on the display
screen.

1.2.1 DCS Euro Phones
Volume Control Buttons
Volume control for handset,
ring, speaker, etc

Soft Buttons(3)

Used to activate
features via the display

LCD

Scroll Button

Used to select start menu and
scroll through display options

Programmable Buttons
With tri-coloured LEDs:
24B = 16
12B = 8

Memory Button
Redial Button
DND Button
Speaker Button
Programmable Buttons
With red LEDs:
24B = 8, 12B = 4, 6B = 6

Microphone

Dial Button
Speaker

For hands-free operation.
Used in place of handset

Hold Button

Recall Button

Pullout Directory
Tray

Transfer Button ANS/RLS Button

Figure 1.1 24B LCD DCS Euro Phone

24B LCD phone has 24 programmable buttons: left column is numbered 1-12 from the top;
right column is numbered 13-24 from the top. Buttons 19 to 24 are special buttons ‘A–F’
used for programming.
12B LCD phone has 12 programmable buttons numbered 1-12 from top to bottom. Buttons 7 to 12 are special buttons ‘A–F’ used for programming.
6B LCD phone has 6 programmable buttons: left column is numbered 1-3 from the top;
right column is numbered 4-6 from the top. Buttons 1 to 3 are special buttons ‘A–C’ and
buttons 4 to 6 are special buttons ‘D–F’ used for programming.

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OfficeServ 7100 Call Server Programming Guide

The special buttons are referred to within the relevant MMCs. For example, button ‘A’ is
used to toggle between uppercase and lowercase characters when entering text on the display.
All programmable buttons can be programmed with functions as required.
The left soft button is used to save data or to move the cursor in the LCD display to the left.
The right soft button is used to save data or to move the cursor in the display to the right.
Other buttons also have special functions when in programming mode:
y ANS/RLS Button: Select ‘ALL’ option for making changes to all—rather than
individual—stations/trunks/etc.
y Hold Button: Clear an entry in the display.
y Volume Buttons: Scroll through display options.
y Transfer Button: Enter MMC programming mode or store data and exit programming
mode.
y Speaker Button: Store data and advance to next MMC.

1.2.2 DS/ITP-5000 Series Phones
These include the DS-5038S, DS/ITP-5021L, DS/ITP-5021D, DS/ITP-5014D, DS-5014S,
and DS-5007S. Examples are shown in the figures below.

Programmable Buttons(21)
Soft Buttons
Scroll Button
Speaker

Telephone Status Indicator
LCD Display

A Button

Volume Buttons
Redial Button
Conference Button
Transfer Button
Dial Buttons
Speaker Button

Programmable Buttons(17)

Hold Button
Microphone

Figure 1.2 DS-5038S Phone

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DS-/ITP5021D
(Programmable Buttons: 21)

DS/ITP-5014D
(Programmable Buttons: 14)

A Button

Programmable Buttons
Soft Buttons
Scroll Button
Telephone
Status Indicator
LCD Display

Speaker

Volume Button
Redial Button
Conference Button
Transfer Button
Navigation Button

Speaker Button
Dial Buttons
Hold Button
Microphone

Figure 1.3 DS/ITP-5014D/5021D Phone

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OfficeServ 7100 Call Server Programming Guide

DS-5014S
(Programmable Buttons: 14)

DS-5007S
(Programmable Buttons: 7)

A Button

Programmable Buttons
Soft Buttons
Scroll Button
Speaker

Status Indicator
LCD screen
Volume Button
Redial Button
Conference Button
Transfer Button

Dial Buttons
Speaker Button
Hold Button
Microphone

Figure 1.4 DS-5014S/5007S Phone

The DS/ITP-5000 series phones have 38, 21, 14 or 7 programmable buttons that can be
programmed with functions. Also, there are several other function buttons: the dial buttons,
the volume control buttons, the redial button that allows you to redial the last phone number dialled, the conference button for setting up conference calls, the transfer button used to
transfer a call to another station, the hold button to hold a call, the speaker button, and the
navigation buttons for easy selection of phone options and menus.
The LCD displays the station status and various other kinds of information. Using three
colors(red, green, and yellow) the station status indicator displays the current status of station.
When programming, other functions programmed on buttons are as follows:
y Volume Buttons: Scroll through items in the display.
y Redial Button: Select ‘ALL’ option for making changes to all, rather than individual,
stations/trunks/etc.
y Soft Buttons: Save data or move the cursor left and right.
y Speaker Button: Save data and proceed to the next program.
y Hold Button: Erase the previously entered item.
y A Button: Select uppercase or lowercase text.
y Transfer Button: Enter the programming mode.

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Using large LCD Phones

Large LCD phones(DS/ITP-5012L) do not have programmable buttons.
Instead, they display programming functions on the LCD to be selected
via the selection buttons. Refer to your keyset user guide for more information.

1.3 Cautions in Programming
y
y
y

Programming can be done only while the handset is placed on the phone in idle state.
Full programming can be done on any digital LCD phone.
Only station level programming is allowed on a phone that does not have an
LCD display.
y If the LCD displays an ‘INVALID DATA’ message while programming, reenter the
correct data.
y If no button is pressed for a certain period of time during programming
(default is 60 seconds), the phone returns to the idle state from programming mode.
y Programming mode halts if the handset is picked up or the Transfer button is
pressed or the phone is unplugged. Any data previously entered in the display is
saved.

1-6

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OfficeServ 7100 Call Server Programming Guide

1.4 Program List by User’s Level
The MMC program can be divided into programmable one and non-programmable one.
The programmable MMC is classified into 3 levels, such as technician, operator, and station level. In this section, the programmable MMC for each level will be introduced.

1.4.1 Station Level Programming
Programming can be done for only station level programs.
Table 1.1 Station Level Programming list
MMC No.

MMC Name

MMC: 100

STATION LOCK

MMC: 101

CHANGE USER PASSCODE

MMC: 102

CALL FORWARD

MMC: 103

SET ANSWER MODE

MMC: 104

STATION NAME

MMC: 105

STATION SPEED DIAL

MMC: 106

STATION SPEED DIAL NAME

MMC: 107

KEY EXTENDER

MMC: 108

STATION STATUS

MMC: 109

DATE DISPLAY

MMC: 110

STATION ON/OFF

MMC: 111

PHONE RING TONE

MMC: 112

ALARM REMINDER CLOCK

MMC: 113

VIEW MEMO NUMBER

MMC: 114

PHONE VOLUME

MMC: 115

SET PROGRAMMED MESSAGE

MMC: 116

ALARM AND MESSAGE

MMC: 117

EDIT TEXT MESSAGE

MMC: 118

CONFERENCE GROUP

MMC: 119

CALLER ID DISPLAY

MMC: 120

LARGE LCD OPTIONS

MMC: 121

PHONE LANGUAGE

MMC: 122

NEWS DISPLAY SPEED

MMC: 125

EXECUTIVE STATE

MMC: 199

SHOW LICENSE

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1.4.2 Operator Level Programming
A technician can do programming within the range set by the MMC [802] CUSTOMER
ACCESS MMC NUMBER.
Programming is allowed for any phone within the tenant group, but it can be done for only
one phone at a time.

1.4.2.1 System Related MMC
The MMC programs related to the function of the system are as follows:
Table 1.2 System Related MMC list
MMC No.

1-8

MMC Name

MMC: 200

OPEN CUSTOMER PROGRAMMING

MMC: 201

CHANGE CUSTOMER PASSCODE

MMC: 202

CHANGE FEATURE PASSCODE

MMC: 203

ASSIGN UA DEVICE

MMC: 204

COMMON BELL CONTROL

MMC: 205

ASSIGN LOUD BELL

MMC: 206

BARGE-IN TYPE

MMC: 207

ASSIGN VM/AA PORT

MMC: 208

ASSIGN RING TYPE

MMC: 209

ASSIGN ADD-ON MODULE

MMC: 210

CUSTOMER ON/OFF PER TENANT

MMC: 211

DOOR RING ASSIGNMENT

MMC: 214

DISA ALARM RINGING STATION

MMC: 217

TRAFFIC REPORT OPTION

MMC: 219

RELAY TYPE

MMC: 220

ISDN SERVICE TYPE

MMC: 221

EXTENSION TYPE

MMC: 222

FAX PAIR

MMC: 224

WAKE-UP ANNOUNCEMENT

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OfficeServ 7100 Call Server Programming Guide

1.4.2.2 Station Related MMC
The MMC programs related to the function of the station are as follows:
Table 1.3 Station Related MMC list
MMC No.

MMC Name

MMC: 300

CUSTOMER ON/OFF PER STATION

MMC: 301

ASSIGN STATION COS

MMC: 302

PICKUP GROUPS

MMC: 303

ASSIGN BOSS/SECRETARY

MMC: 304

ASSIGN EXTENSION/TRUNK USE

MMC: 305

ASSIGN FORCED CODE

MMC: 306

HOT LINE/OFF HOOK SELECTION

MMC: 308

ASSIGN BACKGROUND MUSIC SOURCE

MMC: 309

ASSIGN STATION MOH SOURCE

MMC: 310

LCR CLASS OF SERVICE

MMC: 312

ALLOW CALLER ID

MMC: 314

CONFIRM OUTGOING CALL

MMC: 315

CUSTOMER SET RELOCATION

MMC: 316

COPY STATION USABLE

MMC: 317

ASSIGN STATION/STATION USE

MMC: 318

DISTINCTIVE RINGING

MMC: 319

BRANCH GROUP

MMC: 320

PRESET FORWARD NO ANSWER

MMC: 323

CALLING PARTY NUMBER

MMC: 326

RBT MESSAGE

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1.4.2.3 Trunk Related MMC
The MMC programs related to the function of the trunk are as follows:
Table 1.4 Trunk Related MMC list

1-10

MMC No.

MMC Name

MMC: 400

CUSTOMER ON/OFF PER TRUNK

MMC: 401

TRUNK LINE/PBX LINE

MMC: 402

TRUNK DIAL TYPE

MMC: 403

TRUNK TOLL CLASS

MMC: 404

TRUNK NAME

MMC: 405

TRUNK CO TEL NUMBER

MMC: 406

TRUNK RING ASSIGNMENT

MMC: 407

FORCED TRUNK RELEASE

MMC: 408

ASSIGN TRUNK MOH SOURCE

MMC: 409

TRUNK STATUS READ

MMC: 410

ASSIGN DISA TRUNK

MMC: 412

ASSIGN TRUNK SIGNAL

MMC: 414

MPD/PRS SIGNAL

MMC: 415

REPORT TRUNK ABANDON DATA

MMC: 417

E1/PRI CRC4

MMC: 418

BRI & PRI CARD RESTART

MMC: 419

BRI OPTIONS

MMC: 420

PRI OPTIONS

MMC: 421

MSN DIGIT

MMC: 422

TRUNK COS

MMC: 423

S/T MODE

MMC: 424

BRI S0 MAPPING

MMC: 425

CID TRUNKS

MMC: 426

TRUNK GAIN CONTROL

MMC: 428

ASSIGN TRUNK/TRUNK USE

MMC: 432

SET H-TRK

MMC: 433

COST RATE

MMC: 434

CONNECTION STATUS

MMC: 436

TRUNK TMC GAIN

MMCL 437

16TRK GAIN

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OfficeServ 7100 Call Server Programming Guide

1.4.2.4 Timer and Tone Related MMC
The MMC programs related to the function of the timer and tone are as follows:
Table 1.5 Timer and Tone Related MMC list
MMC No.

MMC Name

MMC: 500

SYSTEM-WIDE COUNTERS

MMC: 501

SYSTEM TIMERS

MMC: 502

STATION-WIDE TIMERS

MMC: 503

TRUNK-WIDE TIMERS

MMC: 504

PULSE MAKE/BREAK RATIO

MMC: 505

ASSIGN DATE AND TIME

MMC: 506

TONE CADENCE

MMC: 507

ASSIGN RING PLAN TIME

MMC: 508

CALL COST

MMC: 510

SLI RING CADENCE

MMC: 511

MSG WAITING LAMP CADENCE

MMC: 512

HOLIDAY ASSIGNMENT

MMC: 513

HOTEL TIMER

MMC: 514

TONE SOURCE

MMC: 515

DAYLIGHT ASSIGNMENT

1.4.2.5 Group Related MMC
The MMC programs related to the function of a group are as follows:
Table 1.6 Group Related MMC list
MMC No.

MMC Name

MMC: 600

ASSIGN OPERATOR GROUP

MMC: 601

ASSIGN STATION GROUP

MMC: 602

STATION GROUP NAME

MMC: 603

ASSIGN TRUNK GROUP

MMC: 604

ASSIGN STATION TO PAGE ZONE

MMC: 605

ASSIGN EXTERNAL PAGE ZONE

MMC: 606

ASSIGN SPEED BLOCK

MMC: 607

UCD OPTIONS

MMC: 608

ASSIGN REVIEW BLOCK

MMC: 609

CALL LOG BLOCK

MMC: 611

ALLOW TEXT MESSAGING

MMC: 612

ALLOW GROUP CONFERENCE

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Table 1.6 Group Related MMC list(continued)
MMC No.

MMC Name

MMC: 614

STATION/TRUNK USE GROUP

MMC: 615

MGI GROUP

MMC: 616

MGI USER

1.4.2.6 Tables, Codes, AA, DECT and VM MMC
The MMC programs related to the function of the tables, codes, AA, DECT and VM are as
follows:
Table 1.7 Tables, Codes, AA, DECT and VM MMC list
MMC No.

1-12

MMC Name

MMC: 700

COPY COS CONTENTS

MMC: 701

ASSIGN COS CONTENTS

MMC: 702

TOLL DENY TABLE

MMC: 703

TOLL ALLOWANCE TABLE

MMC: 704

ASSIGN WILD CHARACTER

MMC: 705

ASSIGN SYSTEM SPEED DIAL

MMC: 706

SYSTEM SPEED DIAL BY NAME

MMC: 707

AUTHORIZATION CODE

MMC: 708

ACCOUNT CODE

MMC: 709

TOLL PASS CODE/SPECIAL CODE TABLE

MMC: 710

LCR DIGIT TABLE

MMC: 711

LCR TIME TABLE

MMC: 712

LCR ROUTE TABLE

MMC: 713

LCR MODIFY DIGIT TABLE

MMC: 714

DID NUMBER AND NAME TRANSLATION

MMC: 715

PROGRAMMED STATION MESSAGE

MMC: 716

UK LCR OPTION

MMC: 717

UCD AGENT ID

MMC: 718

MY AREA CODE

MMC: 719

IDLE DISPLAY

MMC: 720

COPY KEY PROGRAMMING

MMC: 721

SAVE STATION KEY PROGRAMMING

MMC: 722

STATION KEY PROGRAMMING

MMC: 723

SYSTEM KEY PROGRAMMING

MMC: 724

DIAL NUMBERING PLAN

MMC: 725

SMDR OPTIONS

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OfficeServ 7100 Call Server Programming Guide

Table 1.7 Tables, Codes, AA, DECT and VM MMC list(continued)
MMC No.

MMC Name

MMC: 727

SYSTEM VERSION DISPLAY

MMC: 728

CID TRANSLATION TABLE

MMC: 740

STATION PAIR

MMC: 746

COSTING DIAL PLAN

MMC: 747

RATE CALCULATION TABLE

MMC: 750

VM CARD RESTART

MMC: 751

ASSIGN MAILBOX

MMC: 752

AUTO RECORD

MMC: 753

WARNING DESTINATION

MMC: 754

VM HALT

MMC: 755

VM ALARM

MMC: 756

ASSIGN VMMOH

MMC: 757

VM IN/OUT

MMC: 758

VM DAY/NIGHT

MMC: 759

CLI RINGING

MMC: 760

ITEM COST TABLE

MMC: 761

TAX RATE SETUP

MMC: 762

ROOM COST RATE

MMC: 763

SECOND LCR

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1.4.3

Technician Level Programming
This level is allowed to program every level of program.
This level of programming can be done on every phone within the system, but it can be
done for only one phone at a time.
Table 1.8 Technician Level Programming list

1-14

MMC No.

MMC Name

MMC: 800

ENABLE TECHNICIAN PROGRAM

MMC: 801

CHANGE TECHNICIAN PASSCODE

MMC: 802

CUSTOMER ACCESS MMC NUMBER

MMC: 804

SYS. I/O MODE

MMC: 805

TX LEVEL AND GAIN

MMC: 806

CARD PRE-INSTALL

MMC: 807

PHONE VOLUME CONTROL

MMC: 810

HALT PROCESSING

MMC: 811

RESET SYSTEM

MMC: 812

SET COUNTRY CODE

MMC: 813

HOTEL OPERATION

MMC: 815

CUSTOMER DATABASE COPY

MMC: 818

PROGRAM DOWNLOAD

MMC: 819

MC FILE CONTROL

MMC: 820

ASSIGN SYSTEM LINK ID

MMC: 821

ASSIGN NETWORK TRUNK

MMC: 822

VIRTUAL EXTENSION TYPE

MMC: 823

ASSIGN NETWORK COS

MMC: 824

NETWORK DIAL TRANSLATION

MMC: 825

ASSIGN NETWORKING OPTIONS

MMC: 826

ASSIGN SYSTEM REFERENCE CLOCK

MMC: 829

LAN PRINTER PARAMETERS

MMC: 830

ETHERNET PARAMETERS

MMC: 831

MGI PARAMETERS

MMC: 832

VoIP ACCESS CODE

MMC: 833

VoIP IP TABLE

MMC: 834

H.323 OPTIONS

MMC: 835

MGI DSP OPTIONS

MMC: 836

H.323 GK OPTIONS

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OfficeServ 7100 Call Server Programming Guide

Table 1.8 Technician Level Programming list(continued)
MMC No.

MMC Name

MMC: 837

SIP OPTIONS

MMC: 838

PRIVATE IP ADDRESSES

MMC: 839

SIP USER

MMC: 840

IP PHONE INFORMATION

MMC: 841

SYSTEM IP OPTIONS

MMC: 845

WLAN PARAMETERS

MMC: 846

WIP INFORMATION

MMC: 848

WLAN IP/MAC LIST

MMC: 849

WLAN CONFIGURATION

MMC: 850

SYSTEM RESOURCE DISPLAY

MMC: 851

ALARM REPORTING

MMC: 852

SYSTEM ALARM ASSIGNMENTS

MMC: 853

MAINTENANCE BUSY

MMC: 854

DIAGNOSTIC TIME

MMC: 856

TECH PROGRAMMING LOGS

MMC: 857

VIRTUAL CABINET

MMC: 859

HARDWARE VERSION DISPLAY

MMC: 861

SYSTEM OPTIONS

MMC: 863

NODE INFO

MMC: 890

INITIALIZE PORT

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1.5 Programming List by Name
This programming list is arranged alphabetically
Table 1.9

Alphabetically arranged Programming list

MMC Name

1-16

MMC No.

ACCOUNT CODE

MMC: 708

ALARM AND MESSAGE

MMC: 116

ALARM REMINDER CLOCK

MMC: 112

ALARM REPORTING

MMC: 851

ALLOW CALLER ID

MMC: 312

ALLOW GROUP CONFERENCE

MMC: 612

ALLOW TEXT MESSAGING

MMC: 611

ASSIGN ADD ON MODULE

MMC: 209

ASSIGN BACKGROUND MUSIC SOURCE

MMC: 308

ASSIGN BOSS/SECRETARY

MMC: 303

ASSIGN COS CONTENTS

MMC: 701

ASSIGN DATE AND TIME

MMC: 505

ASSIGN DISA TRUNK

MMC: 410

ASSIGN EXTENSION/TRUNK USE

MMC: 304

ASSIGN EXTERNAL PAGE ZONE

MMC: 605

ASSIGN FORCED CODE

MMC: 305

ASSIGN LOUD BELL

MMC: 205

ASSIGN MAILBOX

MMC: 751

ASSIGN NETWORK COS

MMC: 823

ASSIGN NETWORK TRUNK

MMC: 821

ASSIGN NETWORKING OPTIONS

MMC: 825

ASSIGN OPERATOR GROUP

MMC: 600

ASSIGN REVIEW BLOCK

MMC: 608

ASSIGN RING PLAN TIME

MMC: 507

ASSIGN RING TYPE

MMC: 208

ASSIGN SPEED BLOCK

MMC: 606

ASSIGN STATION COS

MMC: 301

ASSIGN STATION GROUP

MMC: 601

ASSIGN STATION MOH SOURCE

MMC: 309

ASSIGN STATION TO PAGE ZONE

MMC: 604

ASSIGN STATION/STATION USE

MMC: 317

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OfficeServ 7100 Call Server Programming Guide

Table 1.9

Alphabetically arranged Programming list(continued)
MMC Name

MMC No.

ASSIGN SYSTEM LINK ID

MMC: 820

ASSIGN SYSTEM REFERENCE CLOCK

MMC: 826

ASSIGN SYSTEM SPEED DIAL

MMC: 705

ASSIGN TRUNK GROUP

MMC: 603

ASSIGN TRUNK MOH SOURCE

MMC: 408

ASSIGN TRUNK SIGNAL

MMC: 412

ASSIGN TRUNK/TRUNK USE

MMC: 428

ASSIGN UA DEVICE

MMC: 203

ASSIGN VMMOH

MMC: 756

ASSIGN VM/AA PORT

MMC: 207

ASSIGN WILD CHARACTER

MMC: 704

AUTHORIZATION CODE

MMC: 707

AUTO RECORD

MMC: 752

BARGE-IN TYPE

MMC: 206

BRANCH GROUP

MMC: 319

BRI & PRI CARD RESTART

MMC: 418

BRI OPTIONS

MMC: 419

BSI RF CARRIER

MMC: 747

BRI S0 MAPPING

MMC: 424

CALL COST

MMC: 508

CALL FORWARD

MMC: 102

CALL LOG BLOCK

MMC: 609

CALLER ID DISPLAY

MMC: 119

CALLING PARTY NUMBER

MMC: 323

CARD PRE-INSTALL

MMC: 806

CHANGE CUSTOMER PASSCODE

MMC: 201

CHANGE FEATURE PASSCODE

MMC: 202

CHANGE TECHNICIAN PASSCODE

MMC: 801

CHANGE USER PASSCODE

MMC: 101

CID TRANSLATION TABLE

MMC: 728

CID TRUNKS

MMC: 425

CLI RINGING

MMC: 759

COMMON BELL CONTROL

MMC: 204

CONFERENCE GROUP

MMC: 118

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Table 1.9

Alphabetically arranged Programming list(continued)
MMC Name

1-18

MMC No.

CONFIRM OUTGOING CALL

MMC: 314

CONNECTION STATUS

MMC: 434

COPY COS CONTENTS

MMC: 700

COPY KEY PROGRAMMING

MMC: 720

COPY STATION USABLE

MMC: 316

COST RATE

MMC: 433

COSTING DIAL PLAN

MMC: 746

CUSTOMER ACCESS MMC NUMBER

MMC: 802

CUSTOMER DATABASE COPY

MMC: 815

CUSTOMER ON/OFF PER STATION

MMC: 300

CUSTOMER ON/OFF PER TENANT

MMC: 210

CUSTOMER ON/OFF PER TRUNK

MMC: 400

CUSTOMER SET RELOCATION

MMC: 315

DATE DISPLAY

MMC: 109

DAYLIGHT ASSIGNMENT

MMC: 515

DIAGNOSTIC TIME

MMC: 854

DIAL NUMBERING PLAN

MMC: 724

DID NUMBER AND NAME TRANSLATION

MMC: 714

DISA ALARM RINGING STATION

MMC: 214

DISTINCTIVE RINGING

MMC: 318

DOOR RING ASSIGNMENT

MMC: 211

E1/PRI CRC4 OPTION

MMC: 417

EDIT TEXT MESSAGE

MMC: 117

ENABLE TECHNICIAN PROGRAM

MMC: 800

ETHERNET PARAMETERS

MMC: 830

EXECUTIVE STATE

MMC: 125

EXTENSION TYPE

MMC: 221

FAX PAIR

MMC: 222

FORCED TRUNK RELEASE

MMC: 407

H.323 GK OPTIONS

MMC: 836

H.323 OPTIONS

MMC: 834

HALT PROCESSING

MMC: 810

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OfficeServ 7100 Call Server Programming Guide

Table 1.9

Alphabetically arranged Programming list(continued)
MMC Name

MMC No.

HARDWARE VERSION DISPLAY

MMC: 859

HOLIDAY ASSIGNMENT

MMC: 512

HOT LINE/OFF HOOK SELECTION

MMC: 306

HOTEL OPERATION

MMC: 813

HOTEL TIMER

MMC: 513

IDLE DISPLAY

MMC: 719

INITIALIZE PORT

MMC: 890

IP PHONE INFORMATION

MMC: 840

ISDN SERVICE TYPE

MMC: 220

ITEM COST TABLE

MMC: 760

KEY EXTENDER

MMC: 107

LAN PRINTER PARAMETERS

MMC: 829

LARGE LCD OPTIONS

MMC: 120

LCR CLASS OF SERVICE

MMC: 310

LCR DIGIT TABLE

MMC: 710

LCR MODIFY DIGIT TABLE

MMC: 713

LCR ROUTE TABLE

MMC: 712

LCR TIME TABLE

MMC: 711

MAINTENANCE BUSY

MMC: 853

MGI DSP OPTIONS

MMC: 835

MGI GROUP

MMC: 615

MGI PARAMETERS

MMC: 831

MGI USER

MMC: 616

MPD/PRS SIGNAL

MMC: 414

MSG WAITING LAMP CADENCE

MMC: 511

MSN DIGIT

MMC: 421

MY AREA CODE

MMC: 718

NETWORK DIAL TRANSLATION

MMC: 824

NEWS DISPLAY SPEED

MMC: 122

NODE INFO

MMC: 863

OPEN CUSTOMER PROGRAMMING

MMC: 200

PHONE LANGUAGE

MMC: 121

PHONE RING TONE

MMC: 111

PHONE VOLUME

MMC: 114

PHONE VOLUME CONTROL

MMC: 807

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Table 1.9

Alphabetically arranged Programming list(continued)
MMC Name

1-20

MMC No.

PICKUP GROUPS

MMC: 302

PRESET FORWARD NO ANSWER

MMC: 320

PRI OPTIONS

MMC: 420

PRIVATE IP ADDRESSES

MMC: 838

PROGRAM DOWNLOAD

MMC: 818

PROGRAMMED STATION MESSAGE

MMC: 715

PULSE MAKE/BREAK RATIO

MMC: 504

RATE CALCULATION TABLE

MMC: 747

RBT MESSAGE

MMC: 326

RELAY TYPE

MMC: 219

REPORT TRUNK ABANDON DATA

MMC: 415

RESET SYSTEM

MMC: 811

ROOM COST RATE

MMC: 762

S/T MODE

MMC: 423

SAVE STATION KEY PROGRAMMING

MMC: 721

SECOND LCR

MMC: 763

SET ANSWER MODE

MMC: 103

SET COUNTRY CODE

MMC: 812

SET H-TRK

MMC: 432

SET PROGRAMMED MESSAGE

MMC: 115

SHOW LICENSE

MMC: 199

SIP OPTIONS

MMC: 837

SIP USER

MMC: 839

SLI RING CADENCE

MMC: 510

MC FILE CONTROL

MMC: 819

SMDR OPTIONS

MMC: 725

STATION GROUP NAME

MMC: 602

STATION KEY PROGRAMMING

MMC: 722

STATION LOCK

MMC: 100

STATION NAME

MMC: 104

STATION ON/OFF

MMC: 110

STATION PAIR

MMC: 740

STATION SPEED DIAL

MMC: 105

STATION SPEED DIAL NAME

MMC: 106

STATION STATUS

MMC: 108

STATION/TRUNK USE GROUP

MMC: 614

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OfficeServ 7100 Call Server Programming Guide

Table 1.9

Alphabetically arranged Programming list(continued)
MMC Name

MMC No.

STATION-WIDE TIMERS

MMC: 502

SYSTEM ALARM ASSIGNMENTS

MMC: 852

SYSTEM KEY PROGRAMMING

MMC: 723

SYSTEM SIO MODE

MMC: 804

SYSTEM IP OPTIONS

MMC: 841

SYSTEM OPTIONS

MMC: 861

SYSTEM RESOURCE DISPLAY

MMC: 850

SYSTEM SPEED DIAL BY NAME

MMC: 706

SYSTEM TIMERS

MMC: 501

SYSTEM VERSION DISPLAY

MMC: 727

SYSTEM-WIDE COUNTERS

MMC: 500

TAX RATE SETUP

MMC: 761

TECH PROGRAMMING LOGS

MMC: 856

TOLL ALLOWANCE TABLE

MMC: 703

TOLL DENY TABLE

MMC: 702

TOLL PASS CODE/SPECIAL CODE TABLE

MMC: 709

TONE CADENCE

MMC: 506

TONE SOURCE

MMC: 514

TRAFFIC REPORT OPTION

MMC: 217

TRUNK CO TEL NUMBER

MMC: 405

TRUNK COS

MMC: 422

TRUNK DIAL TYPE

MMC: 402

TRUNK GAIN CONTROL

MMC: 426

TRUNK LINE/PBX LINE

MMC: 401

TRUNK NAME

MMC: 404

TRUNK RING ASSIGNMENT

MMC: 406

TRUNK STATUS READ

MMC: 409

TRUNK TMC GAIN

MMC: 436

TRUNK TOLL CLASS

MMC: 403

TRUNK-WIDE TIMERS

MMC: 503

TX LEVEL AND GAIN

MMC: 805

UCD AGENT ID

MMC: 717

UCD OPTIONS

MMC: 607

UK LCR OPTION

MMC: 716

VIEW MEMO NUMBER

MMC: 113

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Table 1.9

Alphabetically arranged Programming list(continued)
MMC Name

1-22

MMC No.

VIRTUAL EXTENSION TYPE

MMC: 822

VM ALARM

MMC: 755

VM CARD RESTART

MMC: 750

VM DAY/NIGHT

MMC: 758

VM HALT

MMC: 754

VM IN/OUT

MMC: 757

VoIP ACCESS CODE

MMC: 832

VoIP IP TABLE

MMC: 833

WAKE-UP ANNOUNCEMENT

MMC: 224

WARNING DESTINATION

MMC: 753

WIP INFORMATION

MMC: 846

WLAN CONFIGURATION

MMC: 849

WLAN IP/MAC LIST

MMC: 848

WLAN PARAMETERS

MMC: 845

16TRK GAIN

MMC: 437

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

1.6 Program List by Function
This section describes MMC programs are classified by the function of the OfficeServ
7100.

1.6.1 Phone Function
The MMC programs related to the function of a phone that is connected with the OfficeServ 7100 are as follows:
Table 1.10 Phone Function Programming list
MMC Program No.

Program Description

MMC: 100

STATION LOCK

MMC: 101

CHANGE USER PASSCODE

MMC: 102

CALL FORWARD

MMC: 103

SET ANSWER MODE

MMC: 104

STATION NAME

MMC: 105

STATION SPEED DIAL

MMC: 106

STATION SPEED DIAL NAME

MMC: 107

KEY EXTENDER

MMC: 108

STATION STATUS

MMC: 109

DATE DISPLAY

MMC: 110

STATION ON/OFF

MMC: 111

PHONE RING TONE

MMC: 112

ALARM REMINDER CLOCK

MMC: 114

PHONE VOLUME

MMC: 115

SET PROGRAMMED MESSAGE

MMC: 116

ALARM AND MESSAGE

MMC: 119

CALLER ID DISPLAY

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1.6.2 Networking Function
The MMC programs related to the function of networking are as follows:
Table 1.11 Networking Function Programming list
MMC Program No.

Program Description

MMC: 820

ASSIGN SYSTEM LINK ID

MMC: 821

ASSIGN NETWORK TRUNK

MMC: 822

SET VIRTUAL EXTENSION TYPE

MMC: 823

ASSIGN NETWORK COS

MMC: 824

NETWORK DIAL TRANSLATION

MMC: 825

ASSIGN NETWORKING OPTION

MMC: 829

LAN PRINTER PARAMETER

MMC: 830

ETHERNET PARAMETERS

MMC: 837

SIP OPTIONS

MMC: 840

IP PHONE INFORMATIONES

MMC: 841

SYSTEM IP OPTIONS

1.6.3 VoIP Function
The MMC programs related to the function of VoIP(Voice over Internet Protocol) are as
follows:
Table 1.12 VoIP Function Programming list
MMC Program No.

1-24

Program Description

MMC: 831

MGI PARAMETERS

MMC: 832

VOIP ACCESS CODE

MMC: 833

VoIP IP TABLE

MMC: 834

H.323 OPTIONS

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

Table 1.12 VoIP Function Programming list(continued)
MMC Program No.

Program Description

MMC: 835

MGI DSP OPTIONS

MMC: 836

H.323 GK OPTIONS

1.6.4 WLAN Function
The MMC programs related to the function of WLAN(Wireless Local Area Network) are
as follows:
Table 1.13 WLAN Function Programming list
MMC Program No.

Program Description

MMC: 845

WLAN PARAMETER

MMC: 846

WIP INFORMATION

MMC: 848

WLAN IP/MAC LIST

MMC: 849

WLAN CONFIGURATION

1.6.5 LCR Function
The MMC programs related to the function of LCR(Least Cost Routing) are as follows:
Table 1.14 LCR Function Programming list
MMC Program No.

Program Description

MMC: 710

LCR DIGIT TABLE

MMC: 711

LCR TIME TABLE

MMC: 712

LCR ROUTE TABLE

MMC: 713

LCR MODIFY DIGIT TABLE

MMC: 763

SECOND LCR

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1.6.6 Auto Attendant/Voice Mail Function
The MMC programs related to the function of AA(Auto Attendant) or VM(Voice Mail) are
as follows:
Table 1.15

Auto Attendant/Voice Mail Function Programming list

MMC Program No.

1-26

Program Description

MMC: 207

ASSIGN VM/AA PORT

MMC: 215

VOICE DIALLER OPTIONS

MMC: 216

VOICE DIALLER ASSIGNMENTS

MMC: 730

AA RECORD GAIN

MMC: 731

AA RAM CLEAR

MMC: 732

AA TRANSLATION TABLE

MMC: 733

AA PLAN TABLE

MMC: 735

AA USE TABLE

MMC: 736

AUTO ATTENDANT MESSAGE MATCH

MMC: 739

ASSIGN AA MOH

MMC: 750

VM CARD RESTART

MMC: 751

ASSIGN MAILBOX

MMC: 752

AUTO RECORD

MMC: 753

WARNING DESTINATION

MMC: 754

VM HALT

MMC: 755

VM ALARM

MMC: 756

ASSIGN VM MOH

MMC: 757

VM IN/OUT

MMC: 758

VM DAY/NIGHT

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

1.6.7 Diagnosis Function
The MMC programs related to the function of diagnosing the system are as follows:
Table 1.16 Diagnosis Function Programming list
MMC Program No.

Program Description

MMC: 434

CONNECTION STATUS

MMC: 851

ALARM REPORTING

MMC: 852

SYSTEM ALARM ASSIGNMENTS

MMC: 853

MAINTENANCE BUSY

MMC: 854

DIAGNOSTIC TIME

MMC: 890

INITIALIZE PORT

1.6.8 Hotel Function
The MMC programs related to the function of a hotel are as follows:
Table 1.17 Hotel Function Programming list
MMC Program No.

Program Description

MMC: 221

TRAFFIC REPORT OPTION

MMC: 222

EXTENSION TYPE

MMC: 433

COST RATE

MMC: 513

HOTEL TIMER

MMC: 748

COSTING DIAL PLAN

MMC: 749

RATE CALCULATION TABLE

MMC: 760

ITEM COST TABLE

MMC: 761

TAX RATE SETUP

MMC: 762

ROOM COST RATE

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OfficeServ 7100 Call Server Programming Guide

CHAPTER 2. MMC Programming

This chapter describes how to use each MMC program as it was listed.

2.1 Overview of Programming Procedure
The order of programming will be discussed before explaining programming method of
each list. Please read the description carefully before programming.
The programming order is as follows:
1)

Make the programmable state.
y Press the Transfer button at pause.
y Enter the program number, either 200 or 800.
y Enter either the operator passcode or the technician passcode.
y Press 1 dial button to ‘enable’ the programming mode.
y In case of Program 800 Technician Program Mode Setting, enter the tenant number
to be programmed.

Make the program number selectable state.
If the Speaker button is pressed, the program selection mode appears.
Or, if the Transfer button is pressed, the programming state ends and the pause state
begin.

Select a program.
Enter the program number.
Or, select the program number with the Volume button and press the Speaker button.
Or, Press Transfer button in a pause state and enter the program number.

Start programming the corresponding program.

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2.2 Programming Procedure
This section describes a procedure of each program. Refer to the programming procedure
corresponding to the MMC.

[100] STATION LOCK
Allows the system administrator or technician to lock or unlock an individual station or all
stations simultaneously. The three options are as follows:
No

Type

Description

UNLOCKED

Unlocks a locked station.

LOCKED OUT

The phone cannot make calls outside the system. It can however make
and receive intercom calls and receive incoming Trunk Line calls. When
in this mode the Hold button will flash slow RED.

LOCKED ALL

The phone cannot make or receive any calls. When in this mode the
Hold button will light steady RED.

CONDITIONS
y

Check if the station lock function is disabled at ‘MMC 301 ASSIGN STATION COS’.
If so, the station cannot be locked, but a locked station can be unlocked.

A station can be locked or unlocked under any condition when the station is in Operator Level Programming or Technician Level Programming.

DEFAULT DATA
ALL STATIONS UNLOCKED

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OfficeServ 7100 Call Server Programming Guide

ACTION

DISPLAY

1) Press Transfer button and enter 100.
Display shows:

[201] STN LOCK

2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and
press Right Soft button to move cursor.
OR
Select all stations.

[205] STN LOCK

3) Enter 0 to unlock or 1 to lock.(e.g., 1)
OR
Press Volume button to make selection and
press Right Soft button to return to step 2.

[205] STN LOCK

UNLOCKED

[ALL] STN LOCK
?

LOCKED OUT

4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.

RELATED ITEMS
NONE

2-10

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OfficeServ 7100 Call Server Programming Guide

[105] STATION SPEED DIAL
Allows the system administrator or technician to assign phone numbers to a station’s personal speed dial locations.

CONDITIONS
Each station may have up to 50 locations(or bins) assigned to it in MMC 606(Assign Speed
Block). The speed dial bins are numbered 00~49. Each assigned phone number consists of
a trunk or trunk group access code followed by a separator and up to 24 digits to be dial.
These dial digits may consist of 0~9, * and #. If the system recognizes a valid trunk or
trunk group access number, it will automatically insert the separator.

DEFAULT DATA
NONE

PROGRAM BUTTONS
B
C
D
E
F

Used to insert a flash code ‘F’
Used to insert a pause code ‘P’
Used to insert a pulse/tone conversion code ‘C’
Used to mask/unmask following digits(shows as ‘[’or ‘]’)
Used to enter name for speed dial bin(see MMC 106)

ACTION

DISPLAY

1) Press Transfer button and enter 105.
Display shows:

[201] SPEED DIAL

2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and
press Right Soft button to move cursor.

[205] SPEED DIAL

If selected station has no speed dial bins,
the display will be as shown and a new station
may be selected.
3) Dial location number.(e.g., 05)
OR
Press Volume button to select location and
press Right Soft button to move cursor.

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00:

[205] SPEED DIAL
SPDBLK NOT EXIST

[205] SPEED DIAL
05:_

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4) Enter trunk access code(e.g., 9) followed by
the number to be dialed.(e.g., 4264100)
OR
Press Right Soft button to return to step 2.
OR
Press Left Soft button to return to step 3.
Press Hold button to clear an entry.
If an error is made, use VOLUME DOWN arrow to
step back.

[205] SPEED DIAL
05:9-4264100_

5) Press ‘F’ button to access MMC 106(Station Speed
Dial Name) to enter a name for speed dial.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.

RELATED ITEMS
NONE

2-26

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OfficeServ 7100 Call Server Programming Guide

[114] PHONE VOLUME
Allows the station user or system administrator to set the ring volume, off-hook ring volume, handset receive volume, speaker volume, background music volume and page volume
for any or all phones.
No

Type

Description

RING VOLUME

This is the volume setting for the phone ringer. There are eight volume
levels: level 1 is the lowest and level 8 the highest.

OFF-RING VOL

This is the volume of the alert tone that tells you there is a call camped
on to your phone. There are eight volume levels: level 1 is the lowest
and level 8 the highest.

HANDSET VOL

This is the volume setting for conversations on the handset receiver.
There are eight volume levels: level 1 is the lowest and level 8 the
highest.

SPEAKER VOL

This is the receive volume setting for conversations on the speaker
phone of a phone. There are 16 volume levels: level 1 is the lowest
and level 16 the highest.

BGM VOLUME

This is the volume you will hear background music over the phone
speaker at when your phone is idle and BGM is turned on. There are
16 volume levels: level 1 is the lowest and level 16 the highest.

PAGE VOLUME

This is the volume you will hear internal page over the phone speaker
when your phone is idle and BGM is turned on. There are 16 volume
levels: level 1 is the lowest and level 16 the highest.

DEFAULT DATA
RING VOLUME: 4
OFF-HOOK RING VOLUME: 4
HANDSET VOLUME: 4
SPEAKER VOLUME: 13
BGM VOLUME: 13
PAGE VOLUME: 13

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ACTION

DISPLAY

1) Press Transfer button and enter 114.
Display shows:

[201] STN VOLUME

2) Dial phone number.(e.g., 205)

[205] STN VOLUME

RING VOLUME :4

3) Dial volume type.(e.g., 3)
[205] STN VOLUME
OR
SPEAKER VOL :13
Press Volume button to select volume type and press
RIGHT soft key to move cursor.
4) Press Volume button to select volume.(You will hear a [205] STN VOLUME
brief tone for the volume you select.)
SPEAKER VOL :08
5) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.

RELATED ITEMS
NONE

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[122] NEWS DISPLAY SPEED
Used to set the Smart News display speed between 0300 mS(fastest) and 1 sec(slowest).
This timer is related to the Smart News PC Application Package.

DEFAULT DATA
03(0300 mS)

ACTION

DISPLAY

1) Press Transfer button and enter 122.
Display shows first station:

[201] CALL SPEED

2) Enter station number.(e.g., 205)
OR
Press Volume button to scroll through stations
and press Right Soft button to select a station.
OR
Select all stations.

[205] CALL SPEED

3) Dial speed option.(03~10)

[205] CALL SPEED

03Æ

03Æ04

4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next
MMC.

RELATED ITEMS
NONE

2-40

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[125] EXECUTIVE STATE
Allows the system administrator or technician to set an executive station’s options, as follows.
No
0

Option
EXEC STATE

Description
When working with EASYSET, the state of the executive station can
be displayed.(e.g., IN A MEETING)

STATE(IN)

STATE(OUT)

If EXEC STATE set to OTHERS(IN), EASYSET displays this message.
If EXEC STATE set to OTHERS(OUT), EASYSET displays this message.

ANSWER MODE

Set answer mode for executive/secretary calling: Ring, Auto Answer,
Voice Announce.(Refer to MMC 103 for a description of answer
modes.)

ENTER CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.

DEFAULT DATA
NONE

ACTION

DISPLAY

1) Press Transfer button and enter 125.
Display shows:

[201] EXEC STATE

2) Dial executive station number.(e.g., 205)
OR
Press Volume button to select station and press
Right Soft button to move cursor.

[205] EXEC STATE

3) Dial 0~3 to select option.(see the table above).
OR
Press Volume button to make selection and
press Right Soft button.

[205] EXEC STATE

4) Dial 0~9 to select state.(e.g., IN A MEETING)
OR
Press Volume button to make selection and
press Right Soft button.

[205] EXEC STATE

IN THE ROOM

IN A MEETING

5) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next
MMC.
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RELATED ITEMS
NONE

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OfficeServ 7100 Call Server Programming Guide

[199] SHOW LICENSE STATUS
Allows the system administrator or technician to confirm the status(Valid or Invalid) of the
inserted license key.
No

Feature

Description

MGI MAX

The license status for MGI port

VMS MAX

The license status for VMS port

SOFT MAX

The license status for SoftPhone max

SOFT USE

The license status for SoftPhone use

SOFT CON

The license status for SoftPhone connect

NEWS USE

The license status for NEWS USE

DEFAULT DATA
INVALID

ACTION

DISPLAY

1) Press Transfer button and enter 199.

SHOW LICENSE STS
MGI MAX: INVALID

2) Use Volume buttons to confirm the status of the in- SHOW LICENSE STS
serted license key.
VMS MAX: 8

3) Press Transfer button to exit.
OR
Press Speaker button to advance to
next MMC.

RELATED ITEMS
NONE

2-50

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[206] BARGE-IN TYPE
Sets the type of barge-in that is permitted.
No
0

Type
NO BARGE-IN

Description
Barge-in feature is unavailable regardless of a station’s barge-in
status.

WITH TONE

Barge-in will have an intrusion tone and display at the station
barged-in on.

WITHOUT TONE

Barge-in is allowed. There is no barge-in tone or display at the
station barged-in on and the barging-in station will be muted.

DEFAULT DATA
NO BARGE-IN

ACTION

DISPLAY

1) Press Transfer button and enter 206.
Display shows:

BARGE IN TYPE

2) Dial 0-2 to select barge-in type.(e.g., 2)
OR
Press Volume button to select barge-in type and
press Right Soft button.

BARGE IN TYPE

NO BARGE IN

WITHOUT TONE

3) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS

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OfficeServ 7100 Call Server Programming Guide

[208] ASSIGN RING TYPE
Allows programming of single lines to have ICM ringing, Trunk Line ringing and data secure. With the many types of external ringing devices, all configurations can be met. All
devices will also have a positive disconnect signal. Do not make VM/AA ports data; this
will return them to a single line port and stop voice mail integration.
No

Type

Description

ICM RING

Follows normal SLI ring cadence.

CO RING

Follows Trunk line ring cadence.

DATA RING

Follows Trunk line ring cadence and does not support off-hook ring.

DEFAULT DATA
ICM RING

ACTION

DISPLAY

1) Press Transfer button and enter 208.
Display shows:

[209] RING TYPE

2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press
Right Soft button to move cursor.

[205] RING TYPE

3) Dial 1, 2 or 0 to select port type.(e.g., 2)
OR
Press Volume button to select type and press
Left or Right Soft button to return to step 2 above.

[205] RING TYPE

ICM RING

DATA RING

4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.

RELATED ITEMS
NONE

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[209] ASSIGN ADD-ON MODULE
Designates to which phone an add-on module(AOM) is assigned. There is no limit to the
number of AOMs that can be assigned in the system. A maximum of four AOMs can be assigned to a keyset.

CONDITIONS
An AOM cannot be designated as Master. If no AOM exists in the system, the ‘AOM NOT
EXIST’ message is displayed.

DEFAULT DATA
MASTER:NONE

ACTION

DISPLAY

1) Press Transfer button and enter 209.
Display shows first AOM:

[301] AOM MASTER

2) Dial AOM number.
OR
Use Volume button to scroll through AOM numbers
and use Soft buttons to move cursor.

[301] AOM MASTER

3) Enter station number.(e.g., 301)
OR
Use Volume button for selection of stations and
press Right Soft button to return to step 2.

[301] AOM MASTER

MASTER:NONE

MASTER:201

4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.

RELATED ITEMS
NONE

2-54

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[210] CUSTOMER ON/OFF PER TENANT
Allows the system administrator to set system features on a per-tenant basis. Each system
option has a corresponding dialling number, as listed below. All options toggle ON/OFF.
No
00

Option
DISA PSWD

Default
ON

Description
When ON, a caller must enter extension number and DISA
password when they call a DISA trunk. When OFF, extension
number and DISA password are not required and the caller
has full access to all features allowed on this trunk.

LCR ENABLE

OFF

This option determines whether the system will or will not
route outgoing calls based on the information in the LCR
routing tables

PERI UCD RPT

OFF

Periodic UCD Information provider. Enables UCD Statistics
data on a per-UCD group basis to print out on the IO port
which has been set as PERI UCD in real time(every 3~99
seconds). This allows the information to be interfaced and
manipulated by an external package or third party provided
software.

CID CODE INS

OFF

When ON, the system will insert the country code when receiving CID information. This feature can use the CID display
callback feature.

DISA MOH

OFF

When ON, outside parties will hear trunk MOH instead of dial
tone from the time the system answers a DISA trunk until the
caller dials a digit.

TRANSFER

OFF

MOH

When ON, outside parties will hear trunk MOH instead of
ringback tone from the time a transfer is completed until the
call is answered by an internal party.

DID BSY ROUT

OFF

When ON, a DID call directed to a busy station will re-route
to the destination in MMC 406 for that trunk, if CW is set to
OFF in MMC 714. If the CW option is set to ON the call will
camp on. When OFF and the CW option is set to OFF, the
call will re-route to the operator.

ALARM MOH

When ON, a station user answering an alarm ring will hear
station MOH instead of dial tone.

RECALL PIKUP

OFF

When ON, a call recalling to a station can be picked up using
Direct Call Pickup, Pickup Group and My Group features.
This applies to held calls recalling and transferred calls recalling to a station.

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(continued)
No
14

Option
ICM EXT FWD

Default
OFF

Description
When ON, call forward external is allowed when intercom calls
are placed to a station that has Call Forward External programmed and set.

DID ERR TONE

OFF

This option provides error tone when an invalid DID number
is received.

KTS DISC ALM

OFF

When ON, generates a system alarm when a phone disconnects or connects.

OFF HOOK ALM

OFF

When ON, generates a system alarm when a phone stays
off-hook longer than this timer.

SL SELF RING

OFF

When ON, generates ring of 10 seconds when a single line
phone dials itself and hangs up(self test).

SGR INC BUSY

OFF

When ON, generates busy tone when all station group
members are busy for a group call. This does not work for
station groups which have Unconditional Ring mode set.

TRANSFER

OFF

CANCEL

When OFF, a single line phone can handle 2 calls simultaneously using the hook-flash to toggle between them. When
ON, a single line phone can connect to the second call, but
pressing the hook-flash will not toggle between the two calls
it will disconnect the second call and reconnect the single
line phone to the first call.

RECALL DISC

OFF

When ON, the system disconnects a transferred call when it
recalls.

ARD TONE CHK

When system detects CO BUSY TONE from Central Office,
it returns to auto redial state.

VPN ENABLE

OFF

When ON, VPN is enabled.(Australia only.)

IN TOLL CHK

OFF

When OFF, the system doesn’t toll restrict incoming calls.

ISDN PROG-

OFF

When ON, if an outgoing call receives PROGRESS mes-

CON

sage from ISDN trunk, the call will connect without CONNECT message.

INCLUDE VAT

OFF

When ON, an ‘Inclusive VAT of’ line is printed on Hotel invoices(Hotel Application).

DSS KEY DPU

OFF

When ON, pressing a DS key will pick up the call at a ringing
station

BEGN DGT DSP

OFF

When ON, and an outside call is made via speed dial or LNR
where more than 11 digits are dialled, then only the first 11
dialled digits are shown on the phone display.

ONE TCH
FACC

2-56

OFF

When OFF, phone users cannot use one-touch account
code(ACC) key.

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

(continued)
No
39

Option
SGR ALL OUT

Default
OFF

Description
When ON, the last remaining station group member can
leave a group.

CHAIN FWD

If ON, an incoming call forwarded from a station to another
station may then be forwarded to the mailbox of the second
station, if the latter is set for ‘forward to voice mail’. If this
option is OFF, the call may only be forwarded to the mailbox
of the first station.

TRK MONITER

OFF

If ON, the system will monitor the trunk supervision signalling. That is, if a disconnection signal is received from the
exchange, the call will be cleared and the extension will go
back on hook.

VOIP MFRALOC

OFF

If ON, this allocates a DTMF receiver for a VOIP tandem
caller breaking out on another trunk group.

NTWK

OFF

AUTOTMR
44

USE EURO

If OFF, the call timer in the phone display will not function if
the call is from a network connection(Q-SIG).

OFF

If ON, the unit of currency shown in call displays and on
SMDR reports will be Euros(€).(This will also display on Hotel Application invoices.)

NO STAFF

OFF

COD
46

PERI UCD SIO

When ON, the steps verifying the staff code will be omitted in
Hotel operation.

OFF

When ON, the PERI UCD data will be sent to the SMDR IO
port.

AUTO

OFF

CLEANED

Normally, when a room is checked-out, the room status is
changed to NEED CLEAN. When the option is set to ON, the
room status will be changed to AVAILABLE instead.(Hotel
Application.)

REDIAL REVW

OFF

When ON, the CALL LOG review will appear when the Redial or LNR button is pressed.

ISDN KEYFAC

OFF

If ON, allows Keypad Facility messages to be sent to the
exchange to invoke network features.

CHK SPV TRK

OFF

When ON, if trunks don’t have the supervision feature they
cannot make outgoing transfers or unsupervised conferences.

PRE FWD

OFF

BUSY

When ON, and a call arrives at a busy station that is not set
for forward busy, if a preset no answer destination is available the call is re-routed to that destination.

ORG DIAL LOG

OFF

When ON, all dialled digits will be saved in the outgoing call
log for Large LCD phones. When OFF, invalid dialling such
as dialling of a non-existent station number will not be saved
in the outgoing call log for Large LCD phones.

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(continued)
No

Option

VOIP REALRBT

Default
OFF

Description
When ON, the system will connect the real path of the outgoing trunk to the incoming VoIP trunk user instead of providing
virtual ringback tone.

CO-CO TM ALL

OFF

When ON, the system trunk call will be attached timer for
preven the call from locking up

SMDR LOG

OFF

ALL
59

NO ITEM COST

In case of admin or normal station, and although cost is 0,
the smdr record can be saved when this option is set.

OFF

When ON, during check-in in hotel, item code and cost don’t
have to be entered. It is possible to skip.

SMDR

OFF

AUT2ACC
64

IPNW REAL RB

When ON, the AUTHORIZATION CODE will be printed in
ACCOUNT field of SMDR.

OFF

When ON, the system will connect the real path of the outgoing trunk to the VoIP networking trunk user instead of providing virtual ringback tone.

TRK AUTO

OFF

MOH

When ON, an incoming trunk call is connected to MOH
automatically after the DISA ANSWR timer(MMC 503) expires and the caller hears MOH. If the TRK AUTOMOH DISC
timer in MMC501 expires before the call is answered, it is
disconnected.(To use this feature, MMC 400 AUTO ANSWER option must set to ON.)

TRSF VT KEY

When ON, works like the VT key when the user transfers the
call to Voice Mail using the TRSF key.

PAIR NO RING

OFF

When ON, if a paired phone is busy the call camps on and a
message waiting indication is set at the busy phone and
does not ring the free paired extension.

DISA NO ACT

OFF

When ON, a DISA call will go to the station assigned in MMC
406 after the DISA NO ACT timer expires.

ICM AUTO-

OFF

HOLD

When ON, will allow internal calls to be put on hold automatically when another call is taken.

DTMF TO S0

OFF

When ON, DTMF can be sent to S0 station

STNHOLD

OFF

The holded call can be picked up by other station.

OFF

When ON, if call is created by phonebook, area code can be

PICK
73

AREA DELETE

deleted.
74

ELCR DIALTON

OFF

In case of second lcr, dial tone can be different.

NET DTMF

OFF

When spnet and station is seizing trk port and listening dial

FWD

2-58

tone, it can be forward to external.

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

DEFAULT DATA
SEE DESCRIPTION
SOME OPTIONS DEPEND ON COUNTRY

ACTION

DISPLAY

1) Press Transfer button and enter 210.
Display shows:

TEN. ON AND OFF

2) Dial option number.(e.g., 00)
Press Right Soft button to move cursor.

TEN. ON AND OFF

3) Dial 1 for ON or 0 for OFF.
OR
Press Volume button to make selection and
press Right Soft button.

TEN. ON AND OFF

DISA PSWD

:OFF

:ON

4) Repeat steps 2-3 for other options.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.

RELATED ITEMS
NONE

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[211] DOOR RING ASSIGNMENT
Designates which station or group of stations will ring when a door phone button is pressed.
If the ring plan destinations are not entered the default ring plan 1 is used. Available ring
plans are 1 to 6.

DEFAULT DATA
STATION GROUP: 500

ACTION

DISPLAY

1) Press Transfer button and enter 211.
Display shows first door phone:

[229] DOOR RING

2) Dial door phone number.(e.g., 230)
OR
Press Volume button to scroll through door phone
numbers and use the Right Soft button to move
cursor.
OR
Select All door ring.

[230] DOOR RING

3) Enter new ring plan number selection via dial
keypad.
OR
Press Volume button to make selection and press
Right Soft button.

[250] DOOR RING

1:500

2:500

[ALL] DOOR RING
1:500

1:301

2:500

4) Press Right Soft button to return to step 2.
OR
Press Left Soft button to return to step 3.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

2-64

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[220] ISDN SERVICE TYPE
Assigns the ISDN service type of a single line telephone port. Service consists of BC
(Bearer Capability) and HLC(High Layer Capability).
No

Type

Description

HLC

VOICE

Voice service

Speech

FAX 3

G3 FAX service

3.1 kHz Audio

FAX G2/G3

AUDIO 3.1

3.1 kHz Audio service

3.1 kHz Audio

None

MODEM

MODEM service

3.1 kHz Audio

Telephony

DEFAULT DATA
VOICE

ACTION

DISPLAY

1) Press Transfer button and enter 220.
Display shows:

[209] ISDN SVC

2) Enter the station number.(e.g., 210)
OR
Press Volume button to select station and press
Right Soft button.

[210] ISDN SVC

3) Select service type.(0-3)
OR
Press Volume button to select option and press
Right Soft button.

[210] ISDN SVC

VOICE

AUDIO 3.1

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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[221] EXTENSION TYPE
This MMC assigns station ports for a specific use. Each phone can be designated as one of
five types(see table). These types can be changed by dialling the type number or by scrolling through the types and pressing the Right Soft button to select the type.
No
0

Type
NORMAL STATION

Description
This is the default setting. The station will operate in the normal
manner associated with this type of station. Ports designated as
VMAA in MMC 207 must be designated as normal in this MMC.

GUEST SMOKING

When a station is designated as this type it will appear in room
status and check-in features as a smoking room.

GUEST NO SMOKING

When a station is designated as this type it will appear in room
status and check-in features as a non-smoking room.

MEETING ROOM

Stations designated as Meeting Rooms will have the same attributes as guest rooms with regard to cleaning and occupied status
but will not show up while scrolling through room status lists.

ADMINISTRATOR

Only stations designated as administrator stations can use Hotel
features.(check in, etc.)

FAX STATION

When a station is designated as this type it can be assigned as a
‘pair’ station to a GUEST SMOKING ROOM or GUEST NO
SMOKING ROOM in MMC 222.

CONDITIONS
This MMC can be used only when the Hotel function is enabled in MMC 813, HOTEL
OPERATION.

DEFAULT DATA
NORMAL STATION

ACTION

2-66

DISPLAY

1) Press Transfer button and enter 221.
Display shows:

[201] PHONE USE

2) Dial station number.(e.g., 214)
OR
Press Volume button to select station and press
Right Soft button to move cursor.

[214] PHONE USE

NORMAL STATION

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OfficeServ 7100 Call Server Programming Guide

3) Dial 0 - 5 to select station type.
OR
Press Volume button to select option and
press Right Soft button.

[214] PHONE USE
GUEST NO SMOKING

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

2-70

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[300] CUSTOMER ON/OFF PER STATION
Allows the following features to be enabled/disabled on a per-station basis.
No
00

Option
ACCESS DIAL

Default
ON

Description
Determines whether a user can select a trunk or trunk
group by dialling its Directory Number(DN). This selection should be turned off when using LCR.

MICROPHONE

Allows phones to be used in speakerphone mode.

OFF-HOOK RING

Will allow a short burst of ring tone to indicate another call.

SMDR PRINT

When the station is set for no Trunk Line calls to and
from this station, the station will not print on SMDR.
This includes transferred calls or calls picked up from
hold or park.

TGR ADV.TONE

When this feature is set to ON, a warning tone will be
heard each time LCR advances to the next route.

VMAA FORWARD

This feature selects whether Trunk Line calls can be
forwarded to voice mail: ON, permits forward to voice
mail; OFF, no forward to voice mail.

NGT PASSCODE

When ON, the steps verifying the ring plan passcode
will be added in Ring Plan change.

INTRCOM SMDR

OFF

When the station is set to OFF, the station will not print
intercom calls on SMDR.

FWD DELAY USE

OFF

When ON, calls will overflow to the Forward No Answer
destination when the Forward No Answer timer expires
even when the Forward No Answer feature is not activated at the called party extension.

FORWARD OVRD

OFF

When set to ON and the station calls another station
which has forwarding set, the call will not forward.

RECL TO OPER

OFF

When the station is set to ON, if the station transfers a
call and the destination doesn’t answer, the call will
recall to the operator instead of the station.

SLT LP OPEN

OFF

When ON, SLI port receives real disconnect signal instead of busy or error tone.(VMAA or DATA ports always receive real disconnect signal.)

CID TO SLT

OFF

When a MIS card is installed and this option is set to
ON, the system will provide the CID signal to SLTs.

NO RCL FLASH

OFF

When the hook switch is flashed or the flash key is
pressed, a recall signal will not be sent to the system.

RBK STN NAME

OFF

When ringback, station name can be displayed, instead
of “Ringing”

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DEFAULT DATA
SEE DESCRIPTION
SOME OPTIONS DEPEND ON COUNTRY

ACTION

DISPLAY

1) Press Transfer button and enter 300.
Display shows:

[201] CUS.ON/OFF

2) Dial station number.(e.g., 205)
OR

[205] CUS.ON/OFF

Press Volume button to select station.
OR
Select all stations and press Right Soft button to
move cursor.

ACCESS DIAL :ON

[ALL] CUS.ON/OFF
ACCESS DIAL :ON

3) Press Volume button to select feature and
press Right Soft button to move cursor.

[ALL] CUS.ON/OFF

4) Dial 1 for ON or 0 for OFF.
OR
Press Volume button to select and press
Right Soft button.

[ALL] CUS.ON/OFF

ACCESS DIAL :ON

ACCESS DIAL :OFF

5) Press Left Soft button to return to step 2.
Press Right Soft button to return to step 1.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
LCR PROGRAMMING:
MMC 710
MMC 711
MMC 712

2-72

LCR DIGIT TABLE
LCR TIME TABLE
LCR ROUTE TABLE

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[301] ASSIGN STATION COS
Used to assign a class of service to each phone. There are 30 different classes of service
(defined in MMC 701, Assign COS Contents) and six ring plans based on the Ring Plan
Time in MMC 507 that can apply to the COS. Classes of service are numbered 01-30. The
default is COS 01.

DEFAULT DATA
RING PLANS 1-6: 01

ACTION

DISPLAY

1) Press Transfer button and enter 301.
Display shows first station:

[201] STN COS

2) Dial station number.(e.g., 205)
OR
Use Volume button to scroll through stations.
Press Right Soft button to advance step 3.
OR
Use Volume button to scroll through stations and
press Left Soft button to advance to step 4.
OR
Select all stations.

[205] STN COS

3) Enter new ring plan selection via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.

[205] STN COS

4) Enter ring plan class of service.(e.g., 05)
OR
Use Volume button to scroll through classes of
service and press Right Soft button to advance to
the next ring plan.
OR
Use Volume button to scroll through classes of service
and press Left Soft button to return to step 2.

[205] STN COS

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1:01 2:01 3:01

[ALL] STN COS
1:01 2:01 3:01

1:01 2:01 3:01

1:05 2:01 3:01

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5) Enter the next ring plan class of service.(e.g., 05)
OR
Use Volume button to scroll through classes of
service and press Right Soft button to move cursor
to the next ring plan.
OR
Use Volume button to scroll through classes of
service and press Left Soft button to return to
previous step.

[205] STN COS
1:05 2:01 3:01

6) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance
to next MMC.

RELATED ITEMS
NONE

2-86

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

Relocate
Allowed
Table

SLT

EURO

48B

64B

iDCS

12B

24B

AOM

28D

18D

SLT

YES

EURO 6B

YES

EURO 12B

YES

EURO 24B

YES

48B AOM

YES

64B AOM

YES

iDCS 28D

YES

iDCS 18D

YES

iDCS 8D

DS-5012L

DS-5014D

DS-5021D

DS-5007S

DS-5014S

DS-5038S

IP Phone*

Samsung Business Communications

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Relocate
Allowed
Table

2-88

iDCS

DS-

5012L

5014D

5021D

5007S

5014S

5038S

Phone*

SLT

EURO 6B

EURO 12B

EURO 24B

48B AOM

64B AOM

iDCS 28D

iDCS 18D

iDCS 8D

YES

DS-5012L

YES

DS-5014D

YES

DS-5021D

YES

DS-5007S

YES

DS-5014S

YES

DS-5038S

YES

IP Phone*

YES

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[316] COPY STATION USABLE
Provides a tool for copying station/trunk use assignments in MMC 304 from one station
user group to another. This can be done on a station use group basis or for all station use
groups.
Use groups are set up in MMC 614.

DEFAULT DATA
NONE

ACTION

DISPLAY

1) Press Transfer button and enter 316.
Display shows:

(001)COPY USABLE

2) Enter station use group number.(e.g., 005)
OR
Press Volume buttons to make selection and
press Right Soft button to move cursor.

(005)COPY USABLE

3) Enter station use group number to copy from.
Cursor returns to step 2.
OR
Press Volume button to make selection.

(005)COPY USABLE

FROM:NONE

FROM:003

4) Press Right Soft button to return to step 2.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[320] PRESET FORWARD NO ANSWER
Allows a technician to assign a default destination for Forward No Answer(FNA) to each
station on the system. These destinations may be the same or different for each station. The
preset FNA destination will be temporarily overwritten if the station user enters a different
FNA destination. If you cancel the new destination, the preset destination will once more
be in effect. Preset FNA time follows the station ‘NO ANS FWD’ timer(MMC 502).
Preset FNA can be assigned respectively for each type of call.
No

Type

Description

INT

Preset FNA applies only to intercom calls.

EXT

Preset FNA applies only to incoming calls.

BOTH

Preset FNA applies to both intercom and incoming calls.

When using PRE FWD BUSY option in MMC [210]
If PRE FWD BUSY option in MMC 210 is set ON, the forward busy follows this
feature.

DEFAULT DATA
NONE

ACTION

2-94

DISPLAY

1) Press Transfer button and enter 320.
Display shows:

[201] PRESET FNA

2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press
Right Soft button to move cursor.
OR
Select all stations.

[205] PRESET FNA

3) Dial valid number via keypad.
OR
Press Volume button to select call type and
press Right Soft button to move cursor.

[205] PRESET FNA

NONE

OPT:BOTH

[ALL] PRESET FNA
NONE

202

OPT:BOTH

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

4) Dial call type 0, 1 or 2.(e.g., 1)
OR
Press Volume button to make selection and press
Right Soft button to return to step 2.

[205] PRESET FNA
202

OPT:EXT

5) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next
MMC.

RELATED ITEMS

Samsung Business Communications

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[400] CUSTOMER ON/OFF PER TRUNK
Assigns several options(listed below) on a per-trunk basis.
No
0

Option
1A2 EMULATION

Default
OFF

Description
When this option is set to ON up to 4 internal stations
can participate in a conversation on this trunk by pressing the trunk key.

TRUNK INC DND

OFF

When this option is set to ON a trunk that is programmed to ring a specific station(a private line or DIL)
will ring at that station if the station is in DND.

TRUNK FORWARD

When this option is set to OFF this trunk will not follow a
ringing stations call forwarding.

LCR ALLOW

OFF

Allows LCR to be switched ON/OFF when a trunk is
accessed using a DT key or by dialling its port number
(e.g., 701).

EFWD EXT CLI

This option determines what kinds of CLI number will be
sent to the external forwarded outgoing call.(Station or
Received CLI from Trunk)

REPEAT CLI

This option determines what kinds of CLI number will be
sent to the trunk to trunk call.(Trunk or Received CLI
from Trunk)

TONECHK DISC

OFF

When this option is set to ON, loop trunk can be disconnected by detecting busy tone.(To use this feature, the
LP TRK TONE DISC option in MMC 861 must be set to
ENABLE.)

AUTO ANSWER

OFF

When this option is set to ON, Auto Answer mode can
be assigned on a per-trunk basis.

COLORRING AS

OFF

When this options is set to ON, coloring service can be
used by svmi message.

DEFAULT DATA
1A2 EMULATE: OFF
TRK INC. DND: OFF
TRK FORWARD: ON
EFWD EXT CLI: ON
REPEAT CLI: ON
TONECHK DISC: OFF
AUTO ANSWER: OFF
COLORRING AS: OFF

2-98

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

ACTION

DISPLAY

1) Press Transfer button and enter 400.
Display show:

[701] TRK ON/OFF

2) Dial trunk number.(e.g., 704)
OR
Press Volume button to select trunk.
OR
Select all trunks and press Right Soft button to move
cursor to options.

[704] TRK ON/OFF

3) Dial option number from above list
OR
Press Volume button to select option and press
Right Soft button to move cursor.

[704] TRK ON/OFF

4) Dial 1 for ON or 0 for OFF.
OR
Press Volume button to select ON/OFF and
press Right Soft button to return to step 2.

[704] TRK ON/OFF

1A2 EMULATE:OFF

[ALL] TRK ON/OFF
1A2 EMULATE:?

TRK FORWARD:ON

TRK FORWARD:OFF

5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[401] TRUNK LINE/PBX LINE
Used to select the mode of the trunk lines: CO LINE or PBX LINE. If PBX mode is chosen,
this allows PBX access codes to be recognized, thus allowing more complete toll restriction.
(call barring) This mode is assigned on a per-trunk basis.

DEFAULT DATA
ALL TRUNKS: CO LINE

ACTION

DISPLAY

1) Press Transfer button and enter 401.
Display shows:

[701] PBX LINE

2) Dial trunk number.(e.g., 704)
OR
Use Volume button to scroll through trunk
numbers and press Right Soft button to move.
OR
Select all trunks.

[704] PBX LINE

3) Dial 1 for PBX or 0 for CO.(e.g., 1)
OR
Use Volume button to scroll through options
Press Right Soft button to return to step 2.

[704] PBX LINE

CO LINE

[ALL] PBX LINE
?

PBX LINE

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

2-100

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[402] TRUNK DIAL TYPE
Used to determine the dialling type of each trunk line. There are two options:
No

Type

Description

DTMF TYPE

Dual Tone Multi-Frequency

DIAL PULSE TYPE

Dial Pulse

DEFAULT DATA
ALL TRUNKS: DTMF

ACTION

DISPLAY

1) Press Transfer button and enter 402.
Display shows:

[701] DIAL TYPE

2) Dial trunk number.(e.g., 704)
OR
Use Volume button to scroll through trunk numbers
and press Right Soft button to move the cursor.
OR
Select all.

[704] DIAL TYPE

3) Dial 0 for DTMF or 1 for PULSE.
OR
Use Volume button to scroll through options
Press Right Soft buttons to return to step 2.

[704] DIAL TYPE

DTMF TYPE

[ALL] DIAL TYPE
?

DIAL PULSE TYPE

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[408] ASSIGN TRUNK MOH SOURCE
Allows the system administrator to select which Music-On-Hold(MOH) source can be
heard on each trunk. There is one internal music source/external music source (371).

CONDITIONS
To use an external sound source, connects the corresponding port of the to the misc port of
MP10/11 card.

DEFAULT DATA
TONE

ACTION

DISPLAY

1) Press Transfer button and enter 408.
Display shows: current setting.

[701] TRK MOH
MOH:TONE AA:TONE

2) Dial trunk number.(e.g., 704)
OR
Use Volume button to scroll through trunk numbers
and press Right Soft button to move cursor.
OR
Select all.

[704] TRK MOH
MOH:TONE AA:TONE

3) Enter source number.(e.g., 371)
OR
Press Volume button to select option and press
Right Soft button to return to step 2.

[705] TRK MOH
MOH:371 AA:TONE

[ALL] TRK MOH
MOH:? AA:?

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS

Samsung Business Communications

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[426] TRUNK GAIN CONTROL
Allows loss levels to be adjusted on a per-trunk basis. There are two adjustments available
in this MMC: ‘TX’ is the transmission level adjustment of the trunk to the station. ‘RX’ is
the receiving level adjustment of the station to the trunk.
There are four types of adjustment:
No

Trunk Gain

Description

+0.0

No adjustment

+1.9

Up 1.9 dB

-6.0

Down 6.0 dB

-2.5

Down 2.5 dB

DEFAULT DATA
TX: +0.0
RX: +0.0

ACTION

DISPLAY

1) Press Transfer button and enter 426.
Display shows:

[701] TRUNK GAIN

2) Enter desired trunk number.(e.g., 705)
via the dial keypad.
OR
Press Volume button to make selection and
press Right Soft button to move cursor.
OR
Select all.

[705] TRUNK GAIN

3) Press Volume button to make selection and
press Right Soft button to move cursor.

[705] TRUNK GAIN

4) Press Volume button to make selection and
press Right Soft button to move cursor and
return to step 1.

[701] TRUNK GAIN

RX:+0.0 TX:+0.0

[ALL] TRUNK GAIN
RX:+0.0 TX:+0.0

RX:+0.0 TX:+0.0

RX:+0.0 TX:-2.5

5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

2-130

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[428] ASSIGN TRUNK/TRUNK USE
This MMC is used to allow or restrict trunks from making outgoing calls to other trunks
within the same system. By default(DIAL=YES) all trunks can use other trunks. To prevent
use, select NO.

DEFAULT DATA
DIAL: YES

ACTION

DISPLAY

1) Press Transfer button and enter 428.
Display shows:

(301) USE (301)

2) Dial the trunk use group number.(e.g., 305)
OR
Press Volume button to selection and press
Right Soft button.
OR
Select all trunk use groups.

(305) USE (301)

3) Dial the trunk use group number.(e.g., 304)
OR
Press Volume button to selection and press Right
Soft button.

(305) USE (304)

4) Dial 1 for YES or 0 for NO.
OR
Press Volume button to select YES/NO and
press Right Soft button to move cursor.

(305) USE (304)

DIAL:YES

(ALL) USE (301)
DIAL:YES

DIAL:YES

DIAL:NO

5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

2-132

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[433] COST RATE
In this MMC, the TRUNK COST RATE flags are entered for each trunk. DIAL PLANs are
defined in MMC 746(Costing Dial Plan). RATE CALCULATION TABLES are defined in
MMC 749. Each trunk may be defined with up to eight cost rates. Enter one or more of the
eight COST RATES per trunk. If an entry is left blank, no call costing will be calculated for
that particular DIAL PLAN.
Call type 8 is fixed for incoming calls. Select cost rate type 8 only if you want incoming
call costing for a trunk.

DEFAULT DATA
ALL TRUNKS/ALL DIAL PLANS: ALL COST RATES ASSIGNED

ACTION

DISPLAY

1) Press Transfer button and enter 433.
Display shows trunk number and Cost Rate
table numbers:

[701] :12345678

2) Dial trunk number.(e.g., 705)
OR
Press Volume button to select trunk and press Right
Soft button to move cursor.
OR
Select all.

[705] :12345678

3) Press Volume button to move cursor along the line until
the cursor is under the Cost Rate number.(e.g., 2)
Enter 1 for YES or 0 for NO and press Right Soft
button to return to step 1.
OR

[701] :12345678

:11111111

:10111111

4) Press Transfer button to save and exit.

RELATED ITEMS
NONE

Samsung Business Communications

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[437] 16TRK GAIN CONTROL
Allows gain levels to be adjusted on a per-trunk basis. There are two adjustments available
in this MMC: ‘TX’ is the transmission level adjustment of the trunk to the station. ‘RX’ is
the receiving level adjustment of the station to the trunk.

CONDITIONS
This function can be used only when the TRM or trunk card is installed in the system.

DEFAULT DATA
TX: 3
RX: 3

ACTION

DISPLAY

1) Press Transfer button and enter 437.
Display shows:

[701] TRK TYPE:3

2) Enter desired trunk number.(e.g., 705)
via the dial keypad.
OR
Press Volume button to make selection and
press Right Soft button to move cursor.
OR
Select all.

[701] TRK TYPE:3

3) Press Volume button to select trunk type (1~4) and
press Right Soft button to move cursor. (e.g. 4)

[ALL] TRK TYPE:4

4) Press Volume button to select RX value(1~6) and
press Right Soft button to move cursor (e.g. 1)

[ALL] TRK TYPE:4

5) Press Volume button to select TX value(1~6) and
press Right Soft button to move cursor (e.g. 5)

[ALL] TRK TYPE:4

RX:3

TX:3

[ALL] TRK TYPE:3
RX:3

RX:3

RX:1

TX:3

TX:5

6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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OfficeServ 7100 Call Server Programming Guide

[500] SYSTEM-WIDE COUNTERS
Used to set the values of the system counters. The counters are listed below with a brief description of each.
No
0

Counter
ALARM REM.

Default
5

CNTER
1

AUTO RDL

Description
The number of times that an alarm reminder will
ring a station before cancelling. RANGE = 1-99.

COUNTER

The number of times the system will redial an outside number after the auto redial feature has been
activated. RANGE = 1-99.

DISA CALL CNTER

Sets the maximum number of intercom calls that
can be made after accessing a DISA line.
RANGE = 1-99.

DISA LOCK CNTER

Number of attempts the system will allow to incorrectly access a DISA line before locking out the
DISA line. RANGE = -99

NEW CALL

COUNTER

Number of times the system will allow a user to
signal New Call on a Trunk line during one call.
RANGE = 1-99.

UCDS VISUAL

ALARM

Used to set the Visual alarm threshold. It is triggered when the number of calls waiting to be answered in the UCD group reaches this value.
RANGE = 0-25.

UCDS AUDIO ALARM

Used to set the Audio alarm threshold. It is triggered when the number of calls waiting to be answered in the UCD group reaches this value.
RANGE = 0-25.

UCD CS LEVEL 1

Provides call wait indication level 1 if number of
calls waiting to be answered in UCD group reaches
this value. RANGE = 0-25.

UCD CS LEVEL 2

Provides call wait indication level 2 if number of
calls waiting to be answered in UCD group reaches
this value. RANGE = 0-25.

DEFAULT DATA
SEE DESCRIPTION

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ACTION

DISPLAY

1) Press Transfer button and enter 500.
Display shows:

ALARM REM.CNTER

2) Enter number from above list.(e.g., 6)
OR
Press Volume button to make selection and
press Right Soft button to move cursor.

UCDS AUDIO ALARM

3) Enter in new value via dial keypad.
If entry is valid, system will return to step 2.

UCDS AUDIO ALARM

05Æ

00Æ

00Æ02

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[501] SYSTEM TIMERS
Allows the technician to adjust individual timers as necessary.

TIMER TABLE
Timer Name
ALARM TIME

Default

Range Unit

Description

100

0-2500 MIN

This is the time the system alarm key will start
ringing after the alarm key has been silenced.

ALERT TONE TIME

1000

100-2500

This timer sets the duration of the attention

MSEC

tone preceding a call to a phone in the Voice
Announce or Auto Answer mode. This tone
will also precede a forced Auto Answer call.

ALM REM.INTERVAL

1-250 SEC

This timer controls the time between ring attempts at a station when alarm reminder is
set.

ALM REM RING OFF

1-25 SEC

This timer controls the length of the ring cycle
duration when an alarm reminder is set at a
station.

ATT. RECALL TIME

0-250 SEC

This controls how long a transfer recall will
ring at a station before recalling the operator.

AUTO REDIAL INT.

1-250 SEC

This timer controls the time between attempts
after RETRY dialling is set on a station.

AUTO REDIAL RLS.

1-250 SEC

This timer controls the duration of a Ring No
Answer condition on a retry number dialled
before the auto redial is automatically cancelled.

BOOTH TIME OUT

005

0-250 MIN

(Hotel application only)
CALLBACK NO ANS

Controls the time for which a booth phone is
enabled.

1-250 SEC

This timer controls the time before the callback is automatically cancelled when a callback detects Ring No Answer.

CAMP ON RECALL

0-250 SEC

This timer controls the time a camped-on call
will stay at a destination before recalling to the
transferring station.

CID MSG RECEIVE

1-25 SEC

The amount of time that the system will allow
a valid message from the analogue CID trunk.

CLI DISPLAY TIME

1-25 SEC

The amount of time that the Caller ID information remains on the phone’s display.

CO CLEAR TIME

0-250 SEC

The length of time a Direct Trunk Select key
remains busy after cleardown.

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(continued)
Timer Name
CO CONFIRM TIME

Default
3

Range Unit
0-250 MIN

Description
According to MMC 314 CO CONFIRM type,
the outgoing call will be disconnected after
this timer expires or the outgoing caller will
hear the confirm tone.

CO-CO DISCONNECT

1-250 MIN

This timer monitors the duration of an unsupervised conference; when it expires, both
trunks are disconnected.

CONFIRM TONE TM
CRD TONE INT TM

1000
30

100-2500

The tone heard when a feature is activated or

MSEC

deactivated.

0-250 SEC

This is the call record tone interval time. An entry
other than zero will cause a tone to be heard by
all the parties in a recorded conversation. The
range for the tone is 001(every second) to 255
(every 255 seconds). A value of 000 means no
tone. Requires an SVMi card.

DIAL PASS TIME

0-25 SEC

This timer monitors the time before connecting the transmit of the phone to the trunk side
of an outgoing call.

DISA DISCONNECT

1-250 MIN

This timer controls the maximum duration of a
DISA call.

DISA LOCK OUT TM

1-250 MIN

This timer controls how long a DISA call is not
allowed to be made after the DISA error
counter has expired(MMC 500).

DISA NOANS DISC.

0-250 SEC

This timer determines when a DISA call is
disconnected by force when a called party
does not answer.

DISA PASS CHECK

1-250 MIN

This timer defines the period before the system clears the incorrect passcode counter.

DISA NO ACTION

0-250 SEC

This timer controls how long a DISA line will
wait for further action from the caller.

DISPLAY DELAY TM

1-250 SEC

This timer controls how long a display is
shown in the LCD and how long error tone is
heard.

DOOR LOCK RELES.
DOOR RING DETECT
DOOR RING OFF TM

500
50
30

100-2500

This timer controls how long the door lock

MSEC

relay will be activated.

10-250

This timer controls the time before a call is

MSEC

answered by the door phone.

1-250 SEC

This timer controls the duration of ringing at
the door ring destination before automatically
cancelling.

E-HOLD RECALL TM

0-250 SEC

This timer controls how long a call is held exclusively at a station before recalling.

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(continued)
Timer Name
FIRST DIGIT TIME

Default
10

Range Unit
1-250 SEC

Description
This timer controls how long the system will
wait for dialling to begin before dropping the
dial tone and returning the you to error tone.

HOK FLASH MAX TM

120

20-2500

This timer monitors the duration of a hook-

MSEC

switch flash to ensure that the flash is valid
and not a line noise or an accidental hookswitch bounce LONGEST duration.

HOK FLASH MIN TM

20-2500

This timer monitors the duration of a hook-

MSEC

switch flash to ensure that the flash is valid
and not a line noise or an accidental hookswitch bounce SHORTEST duration.

HOOK OFF TIME
HOOK ON TIME
INQUIRY RELEASE

100
200
30

20-2500

This timer controls the time before dial tone is

MSEC

sent to a single line station.

20-2500

This timer sets the minimum amount of time that

MSEC

the system will recognize as an SLT hang up.

1-250 SEC

This timer monitors the duration of the interaction of the Soft button to determine when to
return the LCD back to a normal status. This
timer affects only display phones.

INTER DIGIT TIME

1-250 SEC

This timer controls the grace period between
dialling valid digits before dropping the call
and returning you back to error tone.

ISDN INT DGT TM

1-15 SEC

This timer controls the grace period between
dialling valid digits and the end of the dialling
string on an ISDN call.

KMMC LOCK OUT TM

10-50 SEC

This timer controls the grace period between
programming actions while in a programming
session. The timer automatically returns the system to secure programming status.

LCR ADVANCE TIME

1-250 SEC

This timer controls the time before selecting
the next allowable route when a station is
allowed to route advance.

LCR INTER DIGIT

1-250 SEC

This timer controls the grace period between
dialling valid digits before accessing a trunk.

LONG KEY DETECT
LONG KEY REPEAT
MCL DELAY TIME

600
300
4

0-2500

This timer controls the time a key must be held

MSEC

down before the key press is repeated.

0-2500

This timer controls the time between repeated

MSEC

digits on a long key press.

0-9 SEC

This timer controls the time when the system
should start transmitting Authorisation Code
after sending MCL access code(Cable& Wireless 131 access). Available in UK only.

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(continued)
Timer Name
MS LED ON TIME

Default
5

Range Unit
1-10 SEC

Description
This timer controls the duration a Manual Signalling key will remain on after use.

OFF HOOK RING INT

1-250 SEC

This timer controls the time between ring
bursts to a user who has a camped-on call.

OHVA ANSWER TIME

1-250 SEC

This timer controls the time allowed to answer
an OHVA call before automatic rejection.

PAGE TIME OUT

1-250 SEC

This timer controls the duration of a page announcement.

PAGE TONE TIME

500

100-2500

This timer controls the duration of tone burst

MSEC

heard over the page prior to the page announcement.

PARK RECALL TIME

0-250 SEC

This timer controls how long a call is parked
before recalling to the call park originator.

AP-MMC LOCK TIME

1-60 MIN

This timer monitors the PCMMC activity,
drops the link if no action is created by
PCMMC and returns the system back to secure program status.

PERI UCD REPORT

3-99 SEC

This timer determines the interval between
periodic UCD reports provided to an SIO port.

POWER DOWN TIME
RECALL

2000
2

500-9900

This timer monitors the power to the ROM

MSEC

pack to begin shutdown status.

1-250 MIN

This is the time an attendant recall will ring

DISCONNECT
RECALL WAIT TIME

before being disconnected.
15

0-250 SEC

This is the time any recall(hold or transfer)
continues to recall at your station before it
recalls to the operator.

ROUTE OPTIMISE

0-250 SEC

When a call is made via Q-SIG signalling,
route optimization is activated after this time.

SMDR START /DP

1-250 SEC

This grace period timer starts SMDR recording for rotary dialing.

SMDR START /DTMF

1-250 SEC

This grace period timer starts SMDR recording
for touchtone dialling. This timer also controls
the LCD duration timer on the phones. The duration time displayed and the SMDR time duration will be the same.

SYS HOLD RECALL

0-250 SEC

This timer determines the time calls can be
left on hold before recalling to the holding
station. This is a system-wide timer. Setting
the timer to 000 means that no recalling will
take place.

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(continued)
Timer Name
TRANSFER RECALL

Default
20

Range Unit
0-250 SEC

Description
This timer determines how long transferred
calls ring before recalling. This is a systemwide timer.

TRK AUTOMOH DISC

1-250 SEC

When set to ON, incoming trunk calls are
connected to MOH automatically after the
DISA ANSWR timer(MMC 503) expires. In
this case the caller hears MOH. If the TRK
AUTOMOH DISC timer expires before the
call is answered, the call is disconnected.

TSW CONN. DELAY

0-10 SEC

When an incoming trunk makes an outgoing
call to another trunk, the system connects the
voice path after this time.

UCDS AUDIO ALARM

0-990 SEC

When an SVMi-20 card is installed and the digital
UCD package enabled, this counter determines
the maximum number of seconds a call has
been waiting at the UCD group before the UCD
group’s SUPV key begins to flash along with an
audio alarm. For more UCD alarm conditions,
see MMC 500.

UCDS VISUAL ALARM

0-250 SEC

When an SVMi-20 card is installed and the
digital UCD package enabled, this counter
determines the maximum number of seconds
a call at the UCD group before the UCD
group’s SUPV key begins to flash as an
alarm. For more UCD alarm conditions, see
MMC 500.

VOIP RE-ROUTE TM

0-25 SEC

If an outgoing call made via a VoIP trunk
does not receive an acknowledgement message from the called party within this time,
the call is treated as failed.

When timers value is ‘0’
Some timers are disabled when their value is set to ‘0’.

DEFAULT DATA
SEE DESCRIPTION
SOME TIMERS DEPEND ON COUNTRY

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ACTION

DISPLAY

1) Press Transfer button and enter 501.
Display shows first timer value:

AA INT DGT TIME

2) Press Volume button to select timer and press
Right Soft button to move cursor.

KMMC LOCK OUT TM

3) Enter new value using keypad; if valid, system
returns to step 2 with new value.

KMMC LOCK OUT TM

05 SECÆ

060 SECÆ

060 SECÆ250

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[502] STATION-WIDE TIMERS
Allows certain station timer values to be changed on a per-station basis or for all stations.
No

Item

NO ANS FWD

Description
This timer controls how long the station will ring before Forward on No
Answer takes place.(1-250 sec)

DTMF DUR.

This timer governs the duration of DTMF digits which are transmitted to
an external VMS system port. This can be used when a VMS system fails
to recognise the default DTMF digit duration being transmitted from the
SLT port.(100-9900 ms)

F-DGT DELY

This timer will be valuable for the system administrator to insert a suitable
delay before generating DTMF digits for In-Band integration.(1009900 ms)

OFFHK SEL.

This timer controls the grace period before placing an internal/external call
as programmed in MMC 306.(0-250 sec)

EFWD DELAY

This timer controls the External Call Forward feature which will allow a
station to ring before the call is placed on external call forwarding.
(1-250 sec)

CC RNG DLY

If a station does not answer an incoming call within this time, other stations with a CC key for that station will ring.

CONDITIONS
NONE

DEFAULT DATA
NO ANS FWD: 015 SEC
DTMF DUR: 100 MSEC
F-DGT DELY: 600 MSEC
OFFHK SEL: 008 SEC
EFWD DELAY: 010 SEC
CC RNG DLY: 010 SEC

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ACTION

DISPLAY

1) Press Transfer button and enter 502.
Display shows:

[201] NO ANS FWD

2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and
press Right Soft button.
OR
Select all stations and press Right Soft button.

[205] NO ANS FWD

015 SECÆ

015 SECÆ_

[ALL] NO ANS FWD
015 SECÆ_

3) Enter new value(must be three digits) via
dial keypad.(e.g., 020)
System will return to step 2.

[205] NO ANS FWD

4) Dial timer number from above list.(e.g., 1)
OR
Press Volume button to select and press
Right Soft button to move cursor.

[205] DTMF DUR.

5) Enter new timer value.(must be four digits, e.g.,
0200)
System returns to step 2.

[205] DTMP DUR.

015 SECÆ020

0100 MS Æ_

0100 MS Æ0200

6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[504] PULSE MAKE/BREAK RATIO
Allows the ability to change the value of pulses per second and the duration of the
make/break time. This will only affect rotary dial trunks.
No

Item

Description

MAKE/BREAK RATIO

Make/Break ratio of dial pulse(01-99)

PULSE PER SECOND

Number of dial pulses per second(10 or 20)

DEFAULT DATA
MAKE/BREAK: 33 MAKE
PULSES PER SECOND: 10 PPS

ACTION

DISPLAY

1) Press Transfer button and enter 504.
Display shows:

MAKE/BREAK RATIO

2) Dial 0 or 1 for option.
OR
Press Volume button for selection and press
Right Soft button to move cursor.

PULSE PER SECOND

3) Dial new value.
System returns to step 2.

PULSE PER SECOND

33 MAKE Æ

10 PPS Æ_

10 PPS Æ 20

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[507] ASSIGN RING PLAN TIME
Use this MMC to program Ring Plans time settings. Ring Plans provide six separate ringing destinations based on day of the week and time of day. The start time within a plan is
the time the system will switch from one ringing destination to the next. The end time is the
time the system will switch from that plan to the previous plan.
An RPO(Ring Plan Override) button is not needed as the system will switch automatically;
however, it is helpful to have a dedicated button so the status can be manually changed if
needed. If a ring plan has no time entry the ring plan defaults to ring plan 1. The ring plans
correlate with all MMCs that program ring or termination destinations and station and
trunk COS.
The following example may be useful when assigning ring plan times:
RING PLAN

Start Time

End Time

(MON: 1)

ST: 0000

END: 23:59

(MON: 2)

ST: 0800

END: 2200

(MON: 3)

ST: 1000

END: 2000

(MON: 4)

ST: 1200

END: 1800

(MON: 5)

ST: 1300

END: 1600

(MON: 6)

ST: 1400

END: 1500

Using a 24-hour clock in the example above, notice that the END time is within the same
24-hour period as the START time. The system will stay in the last active Ring Plan from
the previous day until the end time which is 23:59. Monday starts Ring Plan 1 at 00:00.
The system will stay in Ring Plan 1 until Ring Plan 2 starts(08:00) and will stay in Ring
Plan 2 until Ring Plan 3 starts(10:00), and so on. As each ring Plan start it will override the
previous Ring Plan.
If a Ring Plan expires and there are no additional Ring Plans set, the system will default to
the Ring Plan with a time that extends past the expired Ring Plan time.

CONDITIONS

2-156

When using a Samsung built-in Voice Mail card that only has day/night mode, the
day/night must be set for each RING PLAN in MMC 758, VM DAY/NIGHT.

Ring Plans must be programmed in sequence.(RP 1, 2, 3, 4, etc.) A Ring Plan cannot
be omitted.(i.e. you cannot program RP 1, 2, 5, etc.)

A higher numbered Ring Plan cannot have a START time which begins before a lower
numbered Ring Plan.

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

Ring Plan 1
Ring Plan 1 is the default Ring Plan for each day. If no Ring Plan destination is
entered, the operator group is the default destination.

DEFAULT DATA
START: NONE
END: NONE

ACTION

DISPLAY

1) Press Transfer button and enter 507.
Display shows:

RING PLAN (SUN:1)

2) Dial day number.(0-6, e.g., 3 for Weds)
OR
Press Volume button to select day.
Press Right Soft button to advance cursor to step 3.

RING PLAN (WED:1)

3) Dial ring plan number.(1-6, e.g., 2)
OR
Press Volume button to select day.
Press Right Soft button to advance cursor to step 4.

RING PLAN (WED:2)

4) Dial start time.(e.g., 1030)
If valid, cursor moves to end time.
Enter end time.
If valid, system returns to step 2.
Begin again.

RING PLAN (WED:1)

ST:

ST:_

END:

ST:1030 END:1800

5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[511] MSG WAITING LAMP CADENCE
This MMC defines the cadence(flash rate) of single line telephone message waiting lamps
on phones connected to systems with an MWSLI card. There are two choices for the MW
lamp cadence: continuous and interrupted.
No

Item

INTERRUPTED

Description
The MW lamp will flash at a rate determined by the timer settings.
The shortest ‘on’ time is 100 ms and the longest ‘on’ time is
3000 ms. The timer is adjusted in 100 ms increments.

CONTINUOUS

When an MWSLI port has a message, the lamp will be lit steady.

CONDITIONS
Systems with MWSLI cards only.

DEFAULT DATA
INTERRUPT LED: 1000MS-ON 1000MS-OFF

ACTION

DISPLAY

1) Press Transfer button and enter 511.
Display shows:

MW LAMP CADENCE

2) Press 0 or 1 to select CADENCE.
OR
Press Volume button to make selection.
Press Right Soft button to advance step 3.

MW LAMP CADENCE

3) Dial new values for interrupt times.(four digits)

MW LAMP CADENCE

INTERRUPT LED

2000 2000

Press Right Soft button to move cursor back.
If valid entry, system returns to step 2.
Press Left Soft button to move cursor back.
If valid entry, system returns to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[512] HOLIDAY ASSIGNMENT
This MMC defines up to 60 holiday dates throughout the year. The system will override the
normal ring plan for these days and remain in the ring plan associated with the holiday.
Dates are entered in a month-day format: for example, July 4th would be 0704. One ring
plan applies to all holidays.

DEFAULT DATA
NO HOLIDAY ASSIGNED
FOLLOWS RING PLAN 1

ACTION

DISPLAY

1) Press Transfer button and enter 512.
Display shows the Ring Plan:

RING PLAN

2) Press Right Soft button advance cursor.
Press Volume button to select a Ring Plan.
OR
Use the dial keypad to select a Ring Plan.(e.g., 2)

RING PLAN

3) Press Right Soft button to enter and advance cursor.

RING PLAN

FOLLOW 1

FOLLOW 2

4) Press Volume button to scroll to assign Holiday
and press Right Soft button to advance cursor.

ASSIGN HOLIDAY

5) Press Volume button to select entry and press Right
Soft button enter and advance cursor.

ASSIGN HOLIDAY

6) Dial date for holiday using the dial keypad.
(e.g., 0704)

ASSIGN HOLIDAY

01:

05:

05:0704

7) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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OfficeServ 7100 Call Server Programming Guide

[515] DAYLIGHT ASSIGNMENT
Defines up to 10 summertime periods. The system time will automatically increase by an
hour at 2 a.m. on the assigned Start date and will automatically decrease by an hour at 3
a.m. on the assigned End date.
Dates are entered as follows:
NO=

entry number 01–10

YY=

year(last 2 digits, e.g., 05 for 2005)

START =

start date(MMDD, e.g., 0801 is 1st August)

END =

end date(MMDD, e.g., 0910 is 10th September)

For example, the entry might be:
NO : YY : START : END
01 : 05 : 3103 : 2710

DEFAULT DATA
NONE

ACTION

DISPLAY

1) Press Transfer button and enter 515.
Display shows:

NO : YY : START : END

2) Dial 01–10 to select entry number.(e.g., 01)
OR
Press Volume button to select and press Right
Soft button to move cursor.

NO : YY : START : END

3) Enter dates as described above.

NO : YY : START : END

01 :

01 :_

01 : 05 : 3103 : 2710

4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[605] ASSIGN EXTERNAL PAGE ZONE
Determines which relays will close when one of the four external page zones is accessed.

DEFAULT DATA
NONE

ACTION

DISPLAY

1) Press Transfer button and enter 605.
Display shows first page zone:

EXT. PAGE ZONE(5)

2) Dial page zone number.(e.g., 6)
OR
Use Volume button to select desired page zone numbers
and press Right Soft button to move the cursor.

EXT. PAGE ZONE(6)

3) Dial member number.(e.g., 3)
OR
Use Volume button to select member numbers
and press Right Soft button to move the cursor.
OR
Press Left Soft button to return to step 2.

EXT. PAGE ZONE(6)

4) Dial relay number via dial keypad.(e.g., 3751)
and press Right Soft button to return to step 2.
OR
Press Left Soft button to return to step 3 above.

EXT. PAGE ZONE(6)

MEMBER 1 :NONE

MEMBER 3 :NONE

MEMBER 3 :3751

5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[606] ASSIGN SPEED BLOCK
Provides a means of adding or deleting speed dial blocks to the system or an individual
phone. With the ability to delete a block or blocks of speed dial, it will not be necessary to
waste these on such items as voice mail, DPIMs or stations that do not require the ability to
use speed dial. The Free List will show how many bins are left to be assigned.
A library of up to 200 speed dial numbers may be allocated as needed. The system list can
have up to 50 numbers(or 95 numbers if set in MMC 861 SYSTEM OPTIONS) and each
station can have up to 5 numbers. Speed dial numbers are assigned in blocks of 10. Each
speed number may contain up to 24 digits.

DEFAULT DATA
SYSTEM: 200 ENTRIES
STATIONS: 1 BLOCK ASSIGNED

ACTION

DISPLAY

1) Press Transfer button and enter 606.
Display shows:

FREE LIST:20

2) Press Right Soft button to advance to next line.
OR

FREE LIST:20

You can view BUSY LIST using Volume button.

SYSTEM:20

BUSY LIST:180
SYSTEM:20

3) Make a selection of SYSTEM or EXT using Volume
button and press Right Soft button to advance cursor.

FREE LIST:20

4) Enter desired extension number via dial keypad.
(e.g., 205)
OR
Press Volume button to make selection and press
Right Soft button to advance cursor.

FREE LIST:20

Samsung Business Communications

EXT201:1

EXT205:1

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5) Enter valid number for bins.
(e.g., 0-5 for EXT or 00-50 for SYSTEM)
OR
Press Volume button to make selection.
OR
Press Hold button to delete bin(s).

FREE LIST:20
EXT205:5

6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
MMC 105
MMC 106
MMC 705
MMC 706

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STATION SPEED DIAL
STATION SPEED DIAL NAME
ASSIGN SYSTEM SPEED DIAL
SYSTEM SPEED DIAL BY NAME

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[607] UCD OPTIONS
Sets up UCD options when an AA card has been installed. MMC 601 must have already
been used to define a UCD group with an overflow destination of an AA port or group.
(A group is preferred over a port because a group allows multiple paths into the AA card
and therefore has greater traffic handling capabilities.) When the group overflow timer in
MMC 601 expires, the caller will be routed to the AA card. It is here that the caller is
played the UCD ‘FIRST MESSAGE’ and ‘SECOND MESSAGE’ while in queue. This will
continue until an agent becomes free or the caller is transferred to a final destination.
The following program options apply:
No
00

Option
FIRST MESSAGE

Description
After the caller has overflowed from the UCD group, the first
message will immediately play.
This message will only be played once for the caller.

SECOND MESSAGE

If no agent has become free after the UCD recall time(see UCD
Recall Time), the caller will be played the second message.
This message will be repeated for as long as the caller is in
queue, at an interval specified in the UCD Recall timer below.

EXIT CODE

While the caller is hearing a message(but not during MOH),
the caller may dial the DTMF digit specified here and be transferred immediately to the final destination.(see Final Destination)
The exit code is optional and does not need to be used. If used,
the first and second messages may be modified to provide instructions on its use.

RETRY COUNT

The UCD program is designed to route a caller to a ‘final destination’ after a programmable number of ‘loops’ through the UCD
message. The range of this counter is 0 to 99. 00 means that
there is no retry counter and the caller will remain in the UCD
queue until answered. Any non zero value will route a caller
through the UCD loop that many times before going to the final
destination. The UCD will route calls to the final destination immediately if all members of the group are either out of group or in
DND.
Example: If this counter is set to 02, callers reaching a busy
group will hear the first UCD message, be placed on hold, hear
the second UCD message, be placed on hold, and finally hear
the second message again before being transferred to the final
destination.

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(continued)
No

Option

FINAL DESTINATION

Description
This is the final destination for the caller if not answered by a
UCD agent.
This destination is only reached if(a) the caller dials an exit digit
during a message or(b) the retry count has expired. The final
destination can be a station number, a group number, a disconnect or another plan. Plans are entered by pressing button ‘A’
plus two digits 01-12. A disconnect is entered as a destination of
NONE.(Hold button)
If the final destination is a voice mail port, the port will receive a
FWD from UCD group integration message. The final destination
will forward or overflow.
If the forward to destination is a voice mail port the port will receive FWD from UCD group integration message. If the final destination is not forwarded, the call will ring or camp on to the final
destination indefinitely.
To ensure that you do not get a situation where all the call buttons are busy on the final destination it is advisable to make the
final destination a group.(even if the group has only one station in
it.)

RING NEXT TIME

This timer must be shorter than the overflow timer in MMC 601.
If a higher value is entered, the display will show invalid entry. In
the case where a UCD group has the ring next timer set at 000,
an unanswered call will rotate evenly among all agents until it is
answered. The UCD greetings will be heard during this routing
process, but can be removed by defining the UCD messages in
MMC 607 as unrecorded message numbers. This will simulate a
circular hunt group.

UCD RECALL TIME

After a caller has heard a UCD announcement, they will be
placed on hold until an agent becomes available or the UCD recall timer expires. When the UCD recall timer expires, the caller
will again hear the UCD announcement. The range is
00-99. The default is 10.

MOH SOURCE

This option determines what Music-On-Hold source callers will
be connected to between messages.

WRAP-UP TIME

This option will make a UCD agent unavailable to receive additional UCD calls after hanging up from the last one. This is to
allow agents to complete work associated with the previous call
before the next call begins ringing. The range is 000-250. The
default is 010.

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OfficeServ 7100 Call Server Programming Guide

(continued)
No
09

Option
AUTO LOG OUT

Description
This YES/NO option determines if a station will automatically log
out of the UCD group when the RING NEXT timer expires.
This setting will be ignored if the RING NEXT timer is set to 000.

ALLOUTÆFINAL

This YES/NO option determines if calls forward to the UCD final
destination when all stations are logged out of the UCD group.
If no UCD final destination is assigned then the call will disconnect.

AGENT PIN NO

This YES/NO option determines if an agent is required to enter
an Agent ID when logging on to this group. The Agent ID can be
entered in MMC 717.

GROUP BUSY NEXT

This YES/NO option determines if all agents are busy, specifies
whether the next port is called immediately during overflow time.

DEFAULT DATA
FIRST MSG: 61
SECOND MSG: 62
EXIT CODE: NONE
RETRY COUNT: 03
FINAL DEST: 500
RING NEXT: 30 SEC
UCD RECALL: 10 SEC
MOH SOURCE: NONE
WRAP-UP: 10 SEC
AUTO LOG OUT: ON
ALL OUT TO FINAL: OFF
AGENT PIN NO: OFF
GROUP BUSY NEXT: OFF

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ACTION

DISPLAY

1) Press Transfer button and enter 607.
Display shows:

[530] UCD OPTION

2) Press Volume button to select UCD group or dial
group number.
OR
Press Left Soft button to position cursor under
message number and enter new message.
OR
Press Right Soft button and advance to next option
using the Volume buttons to select an option.

[542] UCD OPTION

3) Press Right Soft button and advance to next option.
Use the Volume buttons to make a selection.
OR
Make a selection using the dial keypad.

[530] UCD OPTION

4) Press Left Soft button to enter the selection and
to return to step 1.
OR
Press Right Soft button to return to step 3.

[530] UCD OPTION

FIRST MSG :61

[530] UCD OPTION
FIRST MSG :25

[530] UCD GROUP
UCD RECALL:10 SEC

UCD RECALL:10 SEC

EXIT CODE :NONE

5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[611] ALLOW TEXT MESSAGING
This program allows stations to send text messages to other stations if they are busy or during an OHVA. Up to 20 stations can be allowed text messaging.

DEFAULT DATA
y
y

NOT USED(no text messaging allowed)
ITP-5012L(Large LCD) keysets are automatically set to USED(text messaging allowed)

ACTION

DISPLAY

1) Press Transfer button and enter 611.
Display shows:

[201] TMSG STN

2) Enter the number of a station.
OR
Press Volume button to make selection and
press Right Soft button to advance cursor.

[202] TMSG STN

3) Specify whether text messaging will be used or not.

[202] TMSG STN

NOT USED:100 FREE

USED

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[616] MGI USER
This program selects which specific MGI ports will be dedicated on a per-port basis for IP
station/trunk devices. If this MMC is not used, allocation of MGI ports will be controlled
by MMC 615. By defining dedicated MGI port usage, the IP station/trunk selected will always use the port programmed. MGI ports can be assigned for digital stations
(2XX~2XXX), private and public ITP stations(32XX), VoIP Networking trunks(83XX),
H.323 trunks(84XX), SIP trunks(85XX) and MGI3 facsimile. Only one assignment per
MGI port is permitted. Any entries made here will override entries made in MMC 615.

DEFAULT DATA
NONE

ACTION

DISPLAY

1) Press Transfer button and enter 616.
Display shows the first available option:

[3801] MGI USER

2) Enter MGI dial number.
OR
Press Volume button to select an MGI port and
press Right Soft button to move cursor.

[3801] MGI USER

3) Enter MGI user dial number.
OR
Press Volume button to select an MGI user and
press Right Soft button to store and move cursor.

[3801] MGI USER

NONE

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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OfficeServ 7100 Call Server Programming Guide

[700] COPY COS CONTENTS
This MMC allows the technician to duplicate classes of service.

DEFAULT DATA
NONE

PROGRAM BUTTONS
‘F’ KEY

Used to advance to MMC 701

ACTION

DISPLAY

1) Press Transfer button and enter 700.
Display shows:

COPY COS ITEMS

2) Dial selected COS to copy.(e.g., 05)
OR
Press Volume button to select COS and press.
Right Soft button to move cursor and advance
to next step.

COPY COS ITEMS

3) Dial target COS.(e.g., 06)
OR
Press Volume button to select COS and press
Right Soft button to move cursor back to step 2.

COPY COS ITEMS

4) Press F key to advance MMC 701 and press
Right Soft to advance cursor.

COS CONTENTS(06)

COS01ÆCOS01

COS05ÆCOS01

COS05ÆCOS06

TOLL LEVEL:A

5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS

Samsung Business Communications

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[715] PROGRAMMED STATION MESSAGE
Allows custom messages to be programmed or default messages to be changed.

ENTERING CHARACTERS
Refer to ENTERING CHARACTERS in MMC 104, STATION NAME.
There are 15 messages in the system:
MESSAGES 01-10 are 16-character pre-programmed default messages. Any of them can
be changed. MESSAGES 11-15 are 16-character blank messages that can be created.

DEFAULT DATA
TEN PROGRAMMED MESSAGES:
01.
02.
03.
04.
05.

IN A MEETING
OUT ON A CALL
OUT TO LUNCH
LEAVE A MESSAGE
PAGE ME

06.
07.
08.
09.
10.

OUT OF TOWN
IN TOMORROW
RETURN AFTERNOON
ON VACATION
GONE HOME

ACTION

DISPLAY

1) Press Transfer button and enter 715.
Display shows:

PGM.MESSAGE (01)

2) Enter message number.(e.g., 11)
OR
Press Volume button arrow to make selection.
Press Right Soft button to move cursor.

PGM.MESSAGE (11)

3) Enter message via dial keypad.(maximum 16
characters)
Use ‘A’ button to toggle upper case/lower case.
Press Right Soft button to return to step 2.

PGM.MESSAGE (11)

IN A MEETING

Blank Message

IN MEETING ROOM

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS

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OfficeServ 7100 Call Server Programming Guide

[719] IDLE DISPLAY
This program allows you to enter guidance data to be displayed on large LCD phones.

ENTERING CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.

DEFAULT DATA
NONE

ACTION

DISPLAY

1) Press Transfer button and enter 719.
Display shows:

IDLE DISPLAY (01)

2) Enter the number of the line on a large LCD phone
(01~12) on which guidance data is to be displayed.
OR
Press Volume button to make selection and
press Right Soft button to move cursor.

IDLE DISPLAY (02)

3) Enter guidance data via dial keypad and press
Right Soft button to save and move to step 2.

IDLE DISPLAY (02)
WELCOME TO ABC

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[728] CID TRANSLATION TABLE
Allows the system administrator or technician to associate a CID number received from the
central office with a name programmed in this translation table. If there is no match between a received number and a name in this table, ‘no CID name’ will be displayed.
The translation table consists of 1000 entries. Each entry comprises a telephone number up
to 14 digits and a name up to 16 digits.

ENTERING CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.

DEFAULT DATA
NONE

ACTION

DISPLAY

1) Press Transfer button and enter 728.
Display shows first entry

CLIP XLAT(0001)

2) Dial entry number.(e.g., 0005)
OR
Use Volume button to scroll through entries
and press Right Soft button to select entry.

CLIP XLAT (0005)

3) Enter telephone number and press Right Soft
button to advance to name entry.
OR
Enter telephone number and press Left Soft
button to return to step 2.

CLIP XLAT (0005)

4) Enter associated name and press Right Soft button
to return to step 2.

CLIP XLAT (0005)

DGT:

DGT:_

DGT:3054264100

SAMSUNG TELECOM

5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[751] ASSIGN MAILBOX
This MMC is only used for the Samsung Built-In Voice Mail card. It assigns mailboxes to
each station or group as required. During Voice Mail card power up, mailboxes will be created for each directory number with a ‘YES’ entry. Once the Voice Mail database has been
created, new mailboxes can be added:
y

Through Voice Mail administration.

By adding a new mailbox in this MMC.

If a mailbox is to be removed, this must be done through Voice Mail administration.
If a station that does not have an associated mailbox calls the Voice Mail system, it will be
answered by the Voice Mail system main greeting.

CONDITIONS
Mailboxes that are needed for users who do not have an extension must be added through
Voice Mail programming.

DEFAULT DATA
ALL STATIONS: YES
ALL GROUPS: NO

ACTION

DISPLAY

1) Press Transfer button and enter 751.
Display shows:.

ASSIGN MAIL BOX

2) Dial station number.
OR
Press Volume button to scroll the number and
press Right Soft button to move cursor.

ASSIGN MAIL BOX

3) Dial 0 for NO or 1 for YES.
OR
Press Volume button to make selection and
press Right Soft button to save and return to step 2.

ASSIGN MAIL BOX

[201] YES

[202] YES

[202] NO

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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OfficeServ 7100 Call Server Programming Guide

[752] AUTO RECORD
This MMC is only used for the Samsung Built-In Voice Mail card. Specific stations in the
phone system can be assigned to automatically record conversations. When this option is
set, all incoming, all outgoing, or all calls(incoming and outgoing) can be recorded.
In this MMC you can assign:
y

Station number: Which station can use this feature.

Mailbox number: What mailbox the conversations are recorded in.

I, O or B: What type of calls are recorded.(in, out or both)

Voice mail port number: What port is dedicated to the station.

Before using the Auto Record feature
Before using the Auto Record feature, make sure that you are not violating any
laws. Samsung is not responsible for any illegal use of this feature.

CONDITIONS
A maximum of eight stations can use this feature at one time. The same port cannot be assigned to more than one station. Attempts to do this will result in an error message. When a
Voice Mail port is assigned here, it is automatically removed from the Voice Mail group defined in MMC 601.

DEFAULT DATA
NONE

ACTION

DISPLAY

1) Press Transfer button and enter 752.
Display shows:

AUTO RECORD

2) Dial station number via dial keypad.
OR
Press Volume button to make selection and
press Right Soft button to move cursor.

AUTO RECORD

3) Dial mailbox number via dial keypad.
OR
Press Volume button to make selection and
press Right Soft button to move cursor.

AUTO RECORD

Samsung Business Communications

STN:201 MB:NONE

STN:201 MB:201

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4) Dial VM number via dial keypad.
OR
Press Volume button to make selection and
press Right Soft button to move cursor.

AUTO RECORD

5) Dial call type via dial keypad.(0: I, 1: O or 2: B)
OR
Press Volume button to make selection and
press Right Soft button to move cursor.

AUTO RECORD

PORT:209 CALL:I

PORT:209 CALL:B

6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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OfficeServ 7100 Call Server Programming Guide

[753] WARNING DESTINATION
This MMC is only used for the Samsung Built-In Voice Mail card. It provides an emergency destination for calls destined for the card if the card is removed or is offline.
In addition, any calls that are forwarded to the card will not forward; they will remain ringing at the ‘fwd from’ station until answered. This destination can be a station number or a
group number.

DEFAULT DATA
5000

ACTION

DISPLAY

1) Press Transfer button and enter 753.
Display shows:

WARNING DEST.

2) Dial station number or group number.
OR
Press Volume button to scroll through numbers
and select.

WARNING DEST.

DEST:500

DEST:501

3) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[754] VM HALT
This MMC is only used for the Samsung Built-In Voice Mail. It is used to halt the Voice
Mail Module. If the Voice Mail module is halted by using this MMC, system has to restart
to use the Voice Mail module again. At that time, ‘RESTART’ option can be used.

DEFAULT DATA
RESTART

ACTION

DISPLAY

1) Press Transfer button and enter 754.
Display shows:

VM HALT

2) Enter 1 to HALT or 0 to PROC
OR
Press Volume button to select.

VM HALT

3) If you select 1 to halt, display shows:

VM HALT

Press 1 to confirm.

STATUS:RESTART

ARE YOU SURE? YES

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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OfficeServ 7100 Call Server Programming Guide

[755] VM ALARM
This MMC is only used for the Samsung Built-In Voice Mail. It will generate an alarm
message in the mailbox defined in MMC 751 whenever the Voice Mail disk drive reaches a
threshold.
The threshold is measured as a percentage of capacity. This means that if the MMC is set
for 80, the alarm will be generated when the disk exceeds 80% of the available drive space.

DEFAULT DATA
THRESHOLD: 80%

ACTION

DISPLAY

1) Press Transfer button and enter 755.
Display shows:

VM ALARM

2) Enter new threshold level.(e.g., 70)

VM ALARM

THRESHOLD:80

THRESHOLD:70

3) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[756] ASSIGN VMMOH
This MMC is only used for the Samsung Built-In Voice Mail. It is used to assign each port
a Music-On-Hold source for the system from a sound file located on the Voice Mail card
hard disk drive. The 100 available sound files are defined as numbers 5000 to 5099.
To use the default music, select the number; otherwise, make sure you record the sound file
first. Then, assign the sound file to a Voice Mail port.
For example, if you record sound file 5025 you would associate 25 with a specific Voice
Mail port, e.g., 301. This will dedicate the port for use only as MOH and remove it from
group 529 or 549. Now 301will show up as a valid music source in MMCs 308, 309 and
408.
Each Music-On-Hold source assigned here requires one Voice Mail port.

When the first Built-In Voice Mail port is used for VMMOH
If the first Built-In Voice Mail port is used for VMMOH, it must be disabled before
boot up since Built-In Voice Mail and the system use port 1 during boot up to exchange critical information. For this reason we suggest you use the last port as
VMMOH ports.

DEFAULT DATA
NOT USED

ACTION

DISPLAY

1) Press Transfer button and enter 756.
Display shows:

SET VMMOH

2) Dial VM number.(e.g., 301)
OR

SET VMMOH

301 : NOT USED

301: NOT USED

Press Volume button to make a selection and
press Right Soft button to move cursor.
3) Enter VM message number.(e.g., 25)

OR
Press Volume button to make a selection and
press Right Soft button to move cursor.

SET VMMOH
301: 25

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[758] VM DAY/NIGHT
This MMC is only used for the Samsung Built-In Voice Mail. The module can operate in
either a DAY or NIGHT operating mode. The mode determines what main menu greetings
and options are played to callers and can change automatically (if enabled in the card) according to the settings in this MMC.
This MMC contains either a DAY or NIGHT instruction for each Ring Plan.

DEFAULT DATA
ALL RING PLANS: DAY

ACTION

DISPLAY

1) Press Transfer button and enter 758.
Display shows:

VM DAY/NIGHT

2) Enter ring plan number.
OR
Press Volume button to make a selection and
press Right Soft button to move cursor.

VM DAY/NIGHT

3) Dial 0 for day or 1 for night.
OR
Press Volume button to make a selection and
press Right Soft button to save and move cursor.

VM DAY/NIGHT

RING 1 : DAY

RING 3 : DAY

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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OfficeServ 7100 Call Server Programming Guide

[805] TX LEVEL AND GAIN
Allows the system administrator to set the base level of TX volume on phones. There are
eight levels that can be controlled by the Volume buttons on phones, and 10 controllable
levels in the system. This MMC allows the system administrator to classify any desired
eight levels within 11.
No

Option

TX LEVEL CONTROL

Description
Adjusts the transmitting sensitivity(max.: 9) Default values are:
INDEX:

MISC TSW GAIN

LEVEL: 0

Adjusts the level of the internal music source of the MCP card or
the external music source of the MIS card(0~7, higher numbers
mean lower levels). Default value is 0.

TSW GAIN

Adjusts the tone sensitivity. There are eight types of matrix connec-

CONTROL

tions of the T-Switch that adjust the tone sensitivity(0-7, below).
Connection between Trunk lines are only applicable when set as 0
in MMC 421.
0 DGP

DLI phone

1 SLT

SLI phone

ATRK Analogue trunk

3 DTRK Digital trunk
4 DECT DECT terminal
5 VOIP MGI port or IP-based phone
6

SVMi SVMi port

7 WLAN WIP port

When changing the MMC [805]
‘MMC [805] TX LEVEL AND GAIN’ should not be changed from the default levels
without the assistance of the local SAMSUNG distributor.

DEFAULT DATA
RX

DGP

SLT

ATRK

DTRK

DECT

VOIP

SVMi

WLAN

DGP Æ

0.0

-6.0

0.0

-6.0

+1.9

SLT Æ

0.0

-2.5

0.0

-2.5

-6.0

0.0

-6.0

+1.9

ATRK Æ

0.0

+1.9

-6.0

0.0

-6.0

+1.9

DTRK Æ

0.0

-2.5

+1.9

0.0

-6.0

0.0

-6.0

0.0

DECT Æ

0.0

+1.9

-6.0

0.0

-6.0

0.0

VOIP Æ

0.0

-6.0

0.0

-6.0

0.0

SVMi Æ

0.0

-6.0

0.0

-6.0

0.0

WLAN Æ

-6.0

-2.5

-6.0

0.0

+1.9

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ACTION

DISPLAY

1) Press Transfer button and enter 805.
Display shows:

TX LEVEL CONTROL

2) Press Volume button to make selection(0-3) and
press Right Soft button to move cursor.

TX LEVEL CONTROL

3) (When the TX LEVEL CONTROL is selected)
a. Select the desired volume level via dial keypad.
OR
Press Volume button to go to the next volume level
and press Right Soft button.
b. Enter desired volume data via dial keypad.
OR
4) (When the MISC TSW GAIN is selected)
a. Enter desired MISC/BGM TSW gain via dial keypad.
OR
Press Volume button to select desired MISC/BGM
TSW gain and press Right Soft button.
5) (When the TSW GAIN CONTROL is selected)
a. Select the TX TWS connect type via dial keypad.
OR
Press Volume button to go to the next TX TSW
connect type and press Right Soft button.

LEVEL 0Æ0

LEVEL 1Æ1

TX LEVEL CONTROL
LEVEL 1Æ1

TX LEVEL CONTROL
LEVEL 1Æ3

MISC TSW GAIN
BGM/MOH :0

TSW GAIN CONTROL
SLTÆDGP :+0.0

b. Select the RX TSW connect type via dial keypad.
OR
Press Volume button to go to the next RX TSW
connect type and press Right Soft button.

TSW GAIN CONTROL

c. Enter desired TSW gain control data via dial keypad.
OR
Press Volume button to scroll data and press
Right Soft button.

TSW GAIN CONTROL

SLTÆATRK:+0.0

SLTÆATRK:+1.9

6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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OfficeServ 7100 Call Server Programming Guide

[806] CARD PRE-INSTALL
Allows the pre-programming of a card slot for a specific card type. A card inserted into a
system will not be recognized by the system until it is enabled using this MMC. Cards installed using this MMC will not be assigned in the system numbering plan—you should
use MMC 724 to assign the desired directory numbers to extensions, trunks, ports or miscellaneous functions.

When a card is removed and a different type card is inserted
If a card is removed and a different card is inserted, and this MMC is performed,
the memory associated with the previous card(e.g., key programming) will be
erased.

When a previous card is UNI Board and a current card is the same, but the
modules are changed
If a UNI card is removed and a UNI card which has different modules is inserted,
system will recognize automatically. So it does not need to preinstall.

DEFAULT DATA
NONE

ACTION

DISPLAY

1) Press Transfer button and enter 806.
Display shows:

C:1–S:1

2) Enter cabinet number via dial keypad.(e.g., 1)
OR
Press Volume button to make selection and
press Right Soft button.

C:1–S:1

3) Enter slot number via dial keypad.(e.g., 6)
OR
Press Volume button to make selection and
press Right Soft button.

C:1–S:6

4) Dial 1 for YES to reset card or dial 0 for NO.
OR

C:1–S:6

Samsung Business Communications

8 DLIÆ8 DLI

16 DLIÆ16 DLI

RESET CARD ? NO

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Press Volume button to make selection and
press Right Soft button.
5) Dial 1 for YES to reset card or dial 0 for NO.
OR
Press Volume button to make selection and
press Right Soft button.

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6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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[810] HALT PROCESSING
Used only in the event that all data processing needs to be stopped either in a single cabinet
slot or in the entire system.

DEFAULT DATA
PROC

ACTION

DISPLAY

1) Press Transfer button and enter 810.
Display shows:

HALT/PROCESSING

2) Enter cabinet selection via dial keypad.
OR
Press Volume button to make selection and
press Right Soft button to advance cursor.
OR
Select all cabinets and slots.(and go to step 4)

HALT/PROCESSING

C:ALL S:ALLÆPROC

C:1

S:ALLÆPROC

HALT/PROCESSING
C:ALL S:ALLÆPROC

3) Enter slot number via dial keypad.
OR
Press Volume button to make selection and
press Right Soft button to advance cursor.

HALT/PROCESSING
C:1

S:2ÆPROC

4) Enter 1 for HALT or 0 for PROC.
OR
Press Volume button to make selection and press
Right Soft button to enter and return to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[811] RESET SYSTEM
Provides a means of restarting the system. The system can simply be reset or it can be reset
and all memory cleared to default values. Extreme care should be taken when using this
MMC. If the system is restarted, all voice/data connections are dropped. If memory is
cleared, all customer data is deleted and the system returns to defaulted status.
No

Type

Description

RESET SYSTEM

System reset only with MC card read.

CLEAR MEMORY

System reset and make default system with MC card read.

FAST RESTART

System reset only without MC card read.

DEFAULT DATA
NONE

ACTION

DISPLAY

1) Press Transfer button and enter 811.
Display shows:

SYSTEM RESTART

2) Enter reset type(0-2) via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.

SYSTEM RESTART

3) Dial 1 for YES or 0 for NO.
OR
Press Volume button to make selection and press
Right Soft button.

SYSTEM RESTART

4) Dial 1 for YES or 0 for NO.
OR
Press Volume button to make selection and press
Right Soft button.

SYSTEM RESTART

RESET SYSTEM?NO

CLEAR MEMORY?NO

CLEAR MEMORY?YES

ARE YOU SURE?YES

5) If clear memory, system will return with default time
and date and default extension number.
OR
If system just restarted, it will return to normal programmed status.

RELATED ITEMS
NONE

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[812] SET COUNTRY CODE
Selects the country for correct system programming and operation.

When changing the MMC [812]
‘MMC [812] SET COUNTRY CODE’ should not be used from the default levels
without the assistance of the local SAMSUNG distributor.

DEFAULT DATA
NONE

ACTION

DISPLAY

1) Press Transfer button and enter 812.
Display shows:

SELECT COUNTRY

2) Press Volume button to make selection and
press Right Soft button.

SELECT COUNTRY

3) Press Volume button to select YES or NO and
press Right Soft button.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

DEFAULTING SYSTM

Undefined

RUSSIA/CIS

ARE YOU SURE?NO

RELATED ITEMS
NONE

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[818] PROGRAM DOWNLOAD
Change the system version by downloading the new version stored on the MC card to the
APP/SYS/DRV/WEB/RUT/MSP/CSP and TEPRI cards.
Option

Description

APP

To upgrade application (including MP and VM module)

SYS

Include all modules. (?)

DRV

To upgrade Driver, F/W (including SP, MGI, drivers)

WEB

To upgrade WEB UI

RUT

To upgrade Router module (limited in MP11)

MSP

To upgrade MSP driver

CSP

To upgrade CSP driver

PR2

To upgrade TEPRI2 Package

PRI

To upgrade TEPRI/ TEPRIa Package

DEFAULT DATA
NONE

ACTION

DISPLAY

1) Press Transfer button and enter 818.
Display shows:

PGM DOWNLOAD

2) Press Volume button to select program type
and press Right Soft button to move cursor.

PGM DOWNLOAD

3) Press Volume button to select YES and
press Right Soft button to move cursor.

SYSTEM PKG

APP:ap10v014.pkg

SYS:rd10v014.pkg

DOWNLOAD NOW?YES

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[819] MC FILE CONTROL
Displays the size(in bytes) of various system program files on the MC card.
Files included in MC card are described below:
File Name
Startup.ini

Description
If user designates an MCP program in MMC 818, related data are saved in this file.
This file is initially not included but is created when the above programs are selected at MMC 818.

Ms10v508.pkg

MSP driver program
This program must be included in MC card to start the system.

Cs10v101.pkg

MSP driver program
This program must be included in MC card to start the system.

Ap10v014.pkg

Appication program.
MP and VM module is included in this package.

Dr10v014.pkg

This package includes SP, MGI and other drivers.

Rd10v014.pkg

RAMDISK program

Ws10v014.pkg

WEB UI program

vm_l_use.tar/

VM prompt

vm_l_uk.tar

DEFAULT DATA
NONE

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ACTION

DISPLAY

1) Press Transfer button and enter 819.
Display shows:

Startup.ini

2) Press Volume button to confirm program type

Cs10v101.pkg

sz:512 bytes

sz:14418432 bytes

3) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[820] ASSIGN SYSTEM LINK ID
This MMC is used to assign the system link ID for PRI and VoIP networking. Up to 100
link IDs can be entered including SELF ID. In addition, each Link ID is associated with the
IP address and IP address type of the MCP card for that system.
Option

Description

LINK ID

System ID for networking feature.

SIGNAL G/W

System IP address for VoIP networking.

IP TYPE

System IP address type for VoIP networking. SELF system IP address type
determines ‘SYSTEM IP TYPE’ in MMC 830.

CONDITIONS
‘SELF’ represents self-node, and must be set to use the networking function. Items other
than ‘SELF’ are used for station numbers and can be omitted.

DEFAULT DATA
NONE

ACTION

DISPLAY

1) Press Transfer button and enter 820.
Display shows:

SELF :LINK ID

2) Enter SELF link ID via dial keypad and
press Right Soft button.

SELF :LINK ID

3) Press Volume button to select other link ID
and press Right Soft button to mover cursor.

SYS01:LINK ID

4) Enter other link ID via dial keypad and
press Right Soft button.

SYS01:LINK ID

5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
MMC 821
MMC 823
MMC 824
MMC 830

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ASSIGN NETWORK TRUNK
ASSIGN NETWORK COS
NETWORK DIAL TRANSLATION
ETHERNET PARAMETERS

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[821] ASSIGN NETWORK TRUNK
Assigns the Q-signalling PRI trunk for networking. It is assigned data on a per-TEPRI card
basis.

DEFAULT DATA
NORMAL

ACTION

DISPLAY

1) Press Transfer button and enter 821.
Display shows:

[701] Q-SIG TRK

2) Enter first trunk number of PRI card.
OR
Press Volume button to make selection and
press Right Soft button to move cursor.

[701] Q-SIG TRK

3) Enter 0 for NORMAL, or 1 for Q-SIGNALLING.
OR
Press Volume button to make selection and
press Right Soft button to save and move cursor.

[701] Q-SIG TRK

NORMAL

Q-SIGNALLING

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[822] VIRTUAL EXTENSION TYPE
Assigns the virtual extension port type. The virtual extension port types are followed:
No

Type

Description

SLT

Emulates SLI port

24 BTN SET

24 buttons phone

12 BTN SET

12 buttons phone

7 BTN SET

7 buttons phone

6 BTN SET

6 buttons phone

28 BTN SET

28 buttons phone

18 BTN SET

18 buttons phone

8 BTN SET

8 buttons phone

38 BTN SET

38 buttons phone

21 BTN SET

21 buttons phone

14 BTN SET

14 buttons phone

LARGE SET

Large LCD phone

7 BTN LCD

7 buttons LCD phone

0 BTN LCD

0 button LCD phone

NONE

not used

DEFAULT DATA
3501-3522: SLT
3401-3440: 21 BTN SET

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ACTION

DISPLAY

1) Press Transfer button and enter 822.
Display shows:

[3501]PORT TYPE

2) Enter virtual extension number.
OR
Press Volume button to make selection and
press Right Soft button to move cursor.
OR
Select all ports.

[3501] PORT TYPE

3) Enter virtual extension type.
OR
Press Volume button to make selection and
press Right Soft button to save and move cursor.

[3501] PORT TYPE

SLT

[ALL] PORT TYPE
SLT

SLT

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[823] ASSIGN NETWORK COS
Assigns the class of service for networking.
No

Option

Default

Description

CALL OFFER

Call Offer

CC SIG CONN

CC Retention of Signal Connection

CC SVC RETN

CC Service Retention

CCBS

Call Completion to Busy Subscriber

CCNR

Call Completion on No Reply

CFB

Call Forward Busy

CFNR

Call Forward No Reply

CFU

Call Forward Unconditional

Call Intrusion

CI CAPABIL

Intrusion Capability Level(1~3)

CI PROTECT

Intrusion Protection Level(0~3)

CONP LEVEL

CONP Level(0: none, 1: Alert, 2: Busy, 3: Both)

CT RE-ROUTE

Transfer By Rerouting

DND TONE

DND Announcement

DNDO

Do Not Disturb Override

DNDO CAPABL

DNDO Capability Level(0~3)

DNDO PROTEC

DNDO Protection Level(1~3)

PAGE

PATH REPL.

Path Replacement

PATH RETEN

Path Retention

CONDITIONS
NONE

DEFAULT DATA
SEE DESCRIPTION

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ACTION

DISPLAY

1) Press Transfer button and enter 823.
Display shows:

NETWORK COS (01)

2) Dial the class of service number.(01-30)
OR
Press Volume button to select and press
Right Soft button to move cursor.

NETWORK COS (02)

3) Dial the feature number.
OR
Press Volume button to select and press
Right Soft button to move cursor.

NETWORK COS (02)

4) Enter 0 for NO, or 1 for YES.
OR
Press Volume button to select YES or NO and
Press Right Soft button to store data.

NETWORK COS (01)

01:CALL OFFER :Y

03:CC PATH RSV:Y

03:CC PATH RSV:N

5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[826] ASSIGN SYSTEM REFERENCE CLOCK
The system clock may be synchronized with an external clock source from the TEPRI or
BRI card, or it can use the internal clock source.
This MMC can assign the system clock source priority when the external clock source is
used.

DEFAULT DATA
PRIORITY 1: C1-S0
PRIORITY 2: C1-S1
PRIORITY 3: SELF

ACTION

DISPLAY

1) Press Transfer button and enter 826.
Display shows:

REFERENCE CLOCK

2) Dial the priority number
OR
Press Volume button to select and press
Right Soft button to move cursor.

REFERENCE CLOCK

3) Dial the priority data.
OR
Press Volume button to select and Press
Right Soft button to store.

REFERENCE CLOCK

PRIORITY 1:C1-S0

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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[829] LAN PRINTER PARAMETERS
This program sets the various parameters required for printing to a LAN-connected device.
The data listed below can be printed.
01.
02.
03.
04.
05.
06.
07.
08.

SMDR
UCD REPORT
TRAFFIC REPORT
ALARM REPORT
UCD VIEW
PERIODIC UCD
HOTEL REPORT
PMS

The items that are set in this program are:
No

Option

DATA TYPE

Type of data to be displayed

CURR STATUS

OFF

Current status of the LAN printer

EMPTY BUFF

Prints all data left in the buffer

UPDATE LAN

Applies modified values set in this MMC

DESTINATION

OFF

Data transmit destination(Off, Printer, PC, Both)

PRINTER IP

200.1.1.1

The IP address of the LAN printer

PRINTER TCP

10010

The TCP port of the printer

LAN TCP

10020

LAN TCP port

RETRY COUNT

Re-transmit attempt count(00~10)

RETRY WAIT

010 sec

Wait time for re-transmit(005~250 sec)

PJL ENABLE

FALSE

Sets PJL(0. FALSE, 1. TRUE)

LANGUAGE

RAW

Printer language(0. RAW, 1. PCL, 2. PS)

PAPER SIZE

Paper size(0. A4, 1. LETTER)

FONT TYPE

COURIER

Font type(0.COURIER, 1.TIMES NEW ROMAN)

DUPLEX ENAB

FALSE

Sets duplex(0. FALSE, 1. TRUE)

ORIENTATION

PORTRAIT

Orientation(0. PORTRAIT, 1. LANDSCAPE)

PRINT TRAY

DEFAULT

Printer tray(0.Default, 1.Tray1, 2.Tray2, 3.Manual)

RESOLUTION

300

Resolution(0.300, 1.600)

LINE/PAGE

Lines per page

Samsung Business Communications

Default

Description

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DEFAULT DATA
SEE DESCRIPTION

ACTION

DISPLAY

1) Press Transfer button and enter 829.
Display shows:

[01] DATA TYPE

2) Enter type of data to be printed.
OR
Press Volume button to select the type and
press the Right Soft button to move the cursor.

[02] DATA TYPE

3) Enter the item number.
OR
Press Volume button to select the item and
press the Right Soft button to move the cursor.

[02] PRINTER IP

4) Select the data.
OR
Press Volume to select the data and press
Right Soft button to move the cursor.

[02] PRINTER IP

SMDR

UCD REPORT

200. 1. 1. 1

168.219. 83.101

5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

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[830] ETHERNET PARAMETERS
This MMC provides a mean to configure the Internet Protocol(IP) addressing of the MCP
card.
No

Parameter

Description

SYSTEM IP ADDR

Specifies the IP address for the MCP card.

SYSTEM GATEWAY

Specifies the designated gateway IP address used for contacting
IP devices beyond the local network subnet.

SYSTEM NET MASK

Specifies the IP subnet mask.
This parameter is used by the system to calculate the range of IP
devices(subnet) that are within ‘direct reach’ of the MCP.(without
having to go through the designated network IP gateway)

SYSTEM RESET

Prompt to reset system MCP when system IP address is changed.
This reset is same as FAST RESTART in MMC 811.

SYSTEM IP TYPE

Specifies if the system will be routing data over a public or private
network.

SYSTEM PUBLIC IP

The MCP will originate communications to IP phones and VoIP
connections outside the local network using this IP address. Communications to/from this IP will require involvement of the MGI
card. The system identifies communications to/from this address
as ‘public’. This allows devices, on remote networks/subnets, to
establish communications with the system, without exposing the
LAN. See ‘SYSTEM IP TYPE’.

SYSTEM MAC ADDR

For reference, and cannot be changed. The unique hardware
(MAC) address of the MCP card.

PCMMC ADDRESS

When the system wants to connect to PCMMC, it will be sent to
this IP address for a connection message.(Reserved for future
use.)

SM MANAGER IP

Not used.

CTI SERVER ADDR

IP address of CTI Server

NEWS ADDRESS

IP address of News Server

MMS SERVER IP

IP address of MMS Server

MMS WEB SERV IP

IP address of MMS WEB Server

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ETHERNET PARAMETERS
- The first three parameters: SYSTEM IP ADDR, SYSTEM GATEWAY, and SYSTEM NET MASK are stored separately from the main system database and thus
will not be defaulted when MMC811 ‘CLEAR MEMORY’ is performed. Furthermore, any changes to these parameters will not be applied until the MCP2 is reset.
- When changing any IP address/value, three digits must be entered for
each(octet) field. For example 192.168.1.10 should be entered as: 192 168 001
010.

CONDITIONS
y

This MMC must be used if there are ITP phones and/or MGI cards on the system.

After changing Ethernet parameters, restart the system to apply the new settings.

DEFAULT DATA
SYSTEM IP ADDR: 165.213.97.185
SYSTEM GATEWAY: 165.213.97.1
SYSTEM NET MASK: 255.255.255.0
SYSTEM RESET: NO
SYSTEM IP TYPE: PRIVATE IP ONLY
SYSTEM PUBLIC IP: 1.1.1.1
SYSTEM MAC ADDR: CARD DEPENDENT
PCMMC ADDRESS: 168.219.1.101
SM MANAGER IP: 0.0.0.0
CTI SERVER ADDR: 0.0.0.0
NEWS ADDR: 0.0.0.0
MMS SERVER IP: 0.0.0.0
MMS WEB SERV IP: 0.0.0.0

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ACTION

DISPLAY

1) Press Transfer button and enter 830.
Display shows the system IP address.

SYSTEM IP ADDR

2) Press Volume button to make selection and
Press Right Soft button to move cursor.

SYSTEM IP ADDR

3) Using the keypad, enter 3-digit IP numbers.
(e.g., 192 168 001 010 for 192.168.1.10)
Cursor will return to step 1 upon completion
of IP address entry.

SYSTEM IP ADDR

4) Press Volume button to make selection and
Press Right Soft button to move cursor.

SYSTEM GATEWAY

5) Using the keypad, enter 3-digit IP numbers.
(e.g., 192 168 001 001 for 192.168.1.1)
Cursor will return to this step on completion
of system gateway entry.

SYSTEM GATEWAY

6) Press Volume button to make selection and
press Right Soft button to move cursor.

SYSTEM RESTART

7) Press Volume button to make selection and
press Right Soft button to store and move cursor.

SYSTEM RESTART

165.213. 97.185

192.168.001.010

165.213. 97. 1

192.168.001.001

ARE YOU SURE? NO

8) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[831] MGI PARAMETERS
This MMC provides a mean to configure the Internet Protocol(IP) addressing of the MGI
card(s) in the system.
No

Parameter

Description

IP ADDRESS

Specifies the IP address for the MGI card.

GATEWAY

Specifies the designated IP gateway address used for contacting
IP devices beyond the local subnet.

SUB MASK

Specifies the IP subnet mask. This parameter is used by the system to
calculate the range of IP devices(subnet) that are within ‘direct reach’
of the MGI.(without having to go through the designated network IP
gateway)

IP TYPE

Specifies if the system will be routing data over a public or private
network.

PUBLIC IP

The MGI will originate communications, to IP phones and VoIP
connections outside the local network, using this IP address. If this
IP address sets 0.0.0.0, 255.255.255.255 or default value then this
MGI card uses private IP only. See System IP Type on MMC 830.

PUB PORT

Public Port

VERSION

No entry required. Used to indicate revision of MGI3 S/W.

CARD RESET

Reboots MGI card.

IP VERSION

Specidies MGI IP version is IPv4 / IPv6.

MGI PARAMETERS
- IP ADDRESS, GATEWAY, and SUB MASK—any changes to these parameters
will not be applied until the MGI card is reset.
- When changing any IP address/value, three digits must be entered for each
(octet) field. For example, 192.168.1.10 should be entered as 192 168 001 010.

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CONDITIONS
This MMC cannot be accessed unless there is an MGI card installed in the system.

DEFAULT DATA
IP ADDRESS: 1.1.1.1
GATEWAY: 1.1.1.1
SUB MASK: 255.255.255.0
IP TYPE: PRIVATE IP ONLY
PUBLIC IP: 1.1.1.1
PUB PORT: 00000
VERSION: V4
CARD RESET: NO
IP VERSION: IPv4

ACTION

DISPLAY

1) Press Transfer button and enter 831.
Display shows the first MGI card.

[3801] IP ADDRESS

2) Enter MGI number.
OR
Press Volume button to make selection and
press Right Soft button to move cursor.

[3801] IP ADDRESS

3) Enter MGI parameter number.
OR
Press Volume button to make selection and
press Right Soft button to move cursor.

[3801] IP ADDRESS

4) Enter MGI parameter.
OR
Press Right Soft button to move cursor.

[3801] IP ADDRESS

168.219. 76.101

165. 10. 1.100

5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

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[832] VoIP ACCESS CODE
Provides a means to apply the Internet Protocol(IP) address to the VoIP gateway. This
MMC also assigns the number of channels that can be used for IP faxes.
TABLE(00~62): Outbound or Inbound table used for specific access codes. Usually when
the MCP2 card is used as a VoIP gateway, the Outbound table is used. The Inbound table is
used to determine the number of digits to receive before processing the call. Each table has
63 entries(00~62).
No
0

Option
ACCESS DGT

Description
This is the access code that is used once the VoIP gateway is accessed; this directs a call based on the routing tables used. An access
code table then references an access code and correlates an IP address to the access code for routing. A maximum of eight digits are
available.

DGT LENGTH

This field requests the number of digits that are expected to be received
to make up the whole access code.

DEL.LENGTH

This is the number of digits to delete after receiving the access code.
If no digits are deleted the access code will be sent as part of the call to
the destination to continue routing.

INSERT DGT

Digit(s) to insert for routing at the destination. This can be used when
different numbering plans exist or if a dial 9 access is to be inserted in
the dialled digits.

IP TABLE 1

This is the first table referenced for routing the access code to an IP
address. The system has 64 IP tables(00~63) with 16 entries(00~15) in
each table. See MMC 833.

IP START

This entry indicates where in a table to start looking for an IP code to
associate with the access code. This can be used to manage where to
start looking for an IP address in high traffic VoIP gateway applications.
For example: If IP address routing to the desired destination is known to
be in the last seven entries of a table, the IP START location would be 8.
IP address searching would start at entry 8.

SERVER USE

This parameter determines whether a H.323 Gatekeeper will be utilized
to establish this connection.

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DEFAULT DATA
ACCESS DGT: 00~09(digits 0~9), 10~62 NONE
DGT LENGTH: 1
DEL.LENGTH: 1
INSERT DGT: NONE
IP TABLE 1: 00
IP START: NONE
SERVER USE: NO

ACTION

DISPLAY

1) Press Transfer button and enter 832.
Display shows the outbound and first access
code.

(O:00)ACCESS DGT

2) Enter 0 for O(outbound) or 1 for I(inbound)
code table.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.

(O:00)ACCESS DGT

3) Enter access code table number(00-62) via dial
keypad.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.

(O:01)ACCESS DGT

4) Enter access code item(0-6) via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.

(O:01)ACCESS DGT

5) Enter access code data via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to save and move cursor.

(O:01)ACCESS DGT

840

6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
MMC 833
MMC 834
MMC 836
MMC 837

VOIP IP TABLE
H.323 OPTIONS
H.323 GATEKEEPER OPTIONS
SIP OPTIONS

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[833] VoIP IP TABLE
This MMC provides the IP addresses in tables pointed to by the VoIP code entry(MMC
832). There are 63 tables with up to 16 entries each. The destination IP address is required
to route dialled digits based on the access code and digits dialled. The IP entry field is divided into 4 sections allowing modification of separate IP address fields.

When changing IP
When changing any IP address/value, listed below, three digits must be input for
each(octet) field. Example 192.168.1.10 input must be: 192 168 001 010

DEFAULT DATA
TB(00) ENTRY(00): MMC 830 SYSTEM IP ADDR
ALL OTHERS: EMPTY

ACTION

DISPLAY

1) Press Transfer button and enter 833.
Display shows the first table number.

TB(00) ENTRY (00)

2) Enter table number(00-62) via dial keypad.
OR
Press Volume button to make selection and
press Right Soft button to move cursor.

TB(00) ENTRY (00)

3) Enter entry number(00-15) via dial keypad.
OR
Press Volume button to make selection and
press Right Soft button to move cursor.

TB(00) ENTRY (00)

4) Enter IP address via dial keypad.
Cursor will be return step 3.

TB(00) ENTRY (00)

0. 0. 0. 0

165.213. 87.110

5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC entry.

RELATED ITEMS
MMC 830
MMC 832
MMC 834
MMC 837
MMC 838

2-304

ETHERNET PARAMETERS
VOIP ACCESS CODE
H.323 OPTIONS
SIP OPTIONS
PRIVATE IP ADDRESSES

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[834] H.323 OPTIONS
This MMC provides various VoIP support options. The options set in this MMC apply system wide.
No

Parameter

GATEWAY CALL ID

H.323 FAST SETUP

Description

Default

Numeric identifier for system(up to 12 digits)

1234

Enables or disables the H.323 Fast Start call setup

ENABLE

method.
02

CALLER ID TYPE

This option controls the calling party identification

ANI

type. There are 3 possible selections:
0

GWID: shows the gateway call ID.

ANI: shows the calling station number

2 IP: shows the calling H.323 gateway IP address.
06

TUNNELING

Enables or disables the need for additional chan-

ENABLE

nels using H.245 signalling. Tunneling allows use
of the H.245 signal channel with the Q.931 channel.
07

DEFAULT DIL NO

This allows programming of the default direct-in-

500

line number when digits are missing or incorrect on
an inbound call.
11

CODEC AUTO NEGO

Enables or disables Auto CODEC Negotiation

when the MGI is used as an H.323 gateway.
14

SIGNAL PORT

Indicate the port number for H.323 signalling and

10000

sets a range of numbers allowed by firewall
equipment. The common and default IP path or
port used is 10000.
17

SEND CLIP TABLE

Refers to SEND CLI NUMBER(MMC 323), which

provides calling party identification when using the
MGI as a H.323 gateway. This provides station ID
of the calling station. A single-digit value corresponding with the desired table in MMC 323
should be entered here. This is only used when
MMC 405 value is null.
18

INCOMING MODE

This option selects how incoming calls are routed
when the MGI is used as a H.323 gateway.
0 FOLLOW TRUNK RING: Follows MMC 406
1 FOLLOW DID TRANS: Follows MMC 714
2 FOLLOW INCOM DGT: Follows MMC 724

FOLLOW
DID TRANS

ALLOW GW CHECK

When using a gatekeeper, this permits the H.323
gateway to check for gatekeeper presence.

DISABLE

CLIR WITH NUMBER

When this option is enabled, the CLIP number is
sent to the network even if the CLIP restriction flag
is set.

DISABLE

USE OVERLAP DIAL

Enables use of overlap dialing.

ENBLOC

Samsung Business Communications

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DEFAULT DATA
SEE DESCRIPTION

ACTION

DISPLAY

1) Press Transfer button and enter 834.
Display shows the first option.

GATEWAY CALL ID

2) Enter H.323 option number(00-20) via
dial keypad.
OR
Press Volume button to make selection and
press Right Soft button to move cursor.

H.323 FAST SETUP

3) Enter H.323 option data via dial keypad.
OR
Press Volume button to make selection and
press Right Soft button to move cursor.

H.323 FAST SETUP

1234

DISABLE

ENABLE

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

2-306

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[835] MGI DSP OPTIONS
This MMC provides various MGI DSP options.
No
00

Parameter
CODEC-FRAME

Description

Default

Selects which audio CODEC compression will be used

G.729A –

and the transmission interval time of VoIP packets gen-

20 Ms

erated by the MGI card. MGI3 card supports
G.729A(8 K), G.729(8 K), G.711(64 K), and
G.723.1(5.3~6.4K).
01

ECHO CANCEL

Enables or disables echo cancellation. This function

ENABLE

removes the echo that is generated by voice reflection
and packet delay.
02

SILENCE SUP

This parameter determines whether silence suppression

DISABLE

is used. This prevents transmission during the silence
period of a call, and conserves bandwidth when enabled.
03

IN FILTER

This option selects input filtering of the DSP. This should

ENABLE

always be set to ENABLE.
04

OUT FILTER

This option selects output filtering of the DSP. This

ENABLE

should always be set to ENABLE.
05

INPUT GAIN

PCM input gain value of DSP. The range is-

31 dB~32 dB(0~63).
This set the quality of PCM voice from the VoIP DSP to
the site. Default is 32(0 dB).
06

VOICE VOL

This value selects the voice volume. The range is-

32(0 dB).

31 dB~31 dB(0~63).
08

JITTER OPT

This is a scale value that introduces a intentional

buffer(delay) of the transmission of VoIP packets generated by the MGI card. This value determines whether
the focus is on packet loss or packet delay.
The range is 00~12.
09

MIN JITTER

Decides the minimum time to consider delay for jitter

30 ms

adjustment.
The range is 010~300 ms
10

MAX JITTER

Decides the maximum time to consider delay for jitter

150 ms

adjustment.
The range is 010-300 ms.
11

FAX ECM

This option selects retry of Fax-over-IP if errors are de-

ENABLE

tected.
12

MAX FAX CNT

This is the maximum number of channels that can be

simultaneously used for Fax-over-IP. The range is
00~16.

Samsung Business Communications

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(continued)
No
13

Parameter
DTMF TYPE

Description

Default

There are two types of DTMF transmission: INBAND,

OUTBAND

which is industry standard(H.245) type DTMF transport,
and OUTBAND which is a Samsung proprietary
method.
14

TOS FIELD

An 8-bit binary value that will be used by external

All bits 0

routers, switches, etc,(that optionally support TOS-bit
prioritization) to identify the transport-priority value of
data packets generated by the MGI card. This value can
be left at the default value(00000) if your network infrastructure does not support this method of bandwidth
management.
15

FAX RETRY

This option selects retry count of Fax-over-IP if errors

are detected. The range is 0~4(0 means no retry).
16

RTP CHK TM

This option selects the interval time for sending RTCP.

5 SEC

USE T38 711

If use T38 FAX, specifies 711 Codec use

Enable

802.1 VLAN

Set value (0000~4095)

0000

802.1 PRIOR

Set value (0~7)

802.1Q

Enable or disable for 802.1Q

DISABLE

(including 802.1 VLAN and 802.1 PRIOR)
21

EC GAIN

Set EC gain value (18~38)

NLP

Set NLP value (0~2)

EC TAIL LEN

Set EC TAIL LEN (8~128)

064 MS

JIT PEROID

Set JITTER PERIOD (1~10)

JIT DEL TM

Set JITTER DELETE TIME (0~500)

250

DEFAULT DATA
SEE DESCRIPTION

ACTION

2-308

DISPLAY

1) Press Transfer button and enter 835.
Display shows the first option.

MGI3:CODEC-FRAME

2) Enter MGI type(0-2) via dial keypad.
OR
Press Volume button to make selection and
press Right Soft button to move cursor.

MGI3:CODEC-FRAME

3) Enter MGI DSP parameter via dial keypad.
OR

MGI3:CODEC-FRAME

G.729A –40 MS

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

Press Volume button to make selection and
press Right Soft button to move cursor.
4) Enter MGI DSP parameter.
OR
Press Volume button to make selection and
press Right Soft button to save and return to step 3.

MGI3:CODEC-FRAME
G.729A –20 MS

5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

2-335

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[851] ALARM REPORTING
This MMC is used to view, store, print or clear system alarms. Two levels of faults are displayed via an alarm code: major alarms and minor alarms. Major alarms codes are usually
service affecting and require a certified technician to determine the fault. A minor alarm indicates a fault that may or may not be service affecting and usually does not seriously degrade the system’s operating capabilities.
The alarm buffer holds up to 100 alarms on a First In-First Out(FIFO) basis. Alarms provide a date and time stamp based on the system time. If applicable, the hardware cabinet,
port, and/or slot will be displayed. If an ALARM SIO port is programmed(MMC 804),
alarm information can be printed on demand and as it is provided.
ALARM REPORTING OPTIONS(Select one of the options)
No

Option

Description

VIEW ALARMS

View alarm buffer.

OVERFLOW

Determines buffer control when buffer is full.

CONTROL

OVERWRITTEN: When buffer is full, the oldest entry in
buffer is overwritten.(Default.)

1 STOP RECORDING: When buffer is full, stop recording
alarms.
2

CLEAR ALARM BUF

Clears alarm buffer.

PRINT ALARM BUF

Prints contents of alarm buffer to the assigned alarm IO port.

ALARM CODE DEFINITION
See Alarm Code Definitions in MMC 852.

DEFAULT DATA
NONE

2-336

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

ACTION

DISPLAY

1) Press Transfer button and enter 851.
Display shows:

SYS ALARM REPORT

2) Enter desired option.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.

SYS ALARM REPORT

3) System displays the alarm count number, date and
time stamp.
Alarm type and cause code will display.

[00] 02/18 14:30

4) Press Volume button to scroll through other alarms.
OR
Press Right Soft button to return to step 2.

SYS ALARM REPORT

VIEW ALARMS

MNF02 C1-S02

VIEW ALARMS

5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

2-351

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[861] SYSTEM OPTIONS
Sets a number of system options.

DEFAULT DATA
AUTO UPDATE TIME: DISABLE
SYSTEM SPEED BIN: MAX 500
IDLE WHEN ENBLOC: DISABLE
2 LINE ENBLOCK: DISABLE
2 ZONE EXT PAGE: DISABLE
USE LB FOR PAGE: NONE
LP TRK TONE DISC: DISABLE
ISDN SS FEATURE: DISABLE
SPNET OVERLAP: DISABLE
SPNET CLI TABLE: NONE
E-LCR CLI TABLE: NONE
EXTERNAL BGM/MOH: INT.CHIME
No
1

Option
AUTO UPDATE TIME

Description
Sets enable(1) or disable(0) the system automatically time and
date update from ISDN call connection message. If sets enable,
when system receives ISDN call connection message, system
checks valid data of encapsulated time and date, and update
system time and date device.

SYSTEM SPPED BIN

Sets max 500(0) or max 950(1) for the maximum number of system speed dial bin.

IDLE WHEN ENBLOC

Decides the state of Large LCD Phone treated as idle or busy
when the user of Large LCD Phone is dialling in ENBLOCK
mode.

2 LINE ENBLOCK

Decides the usage of ENBLOCK mode for 2 line LCD Phone with
navigation buttons.

LP TRK TONE DISC

When this option is set to ON, loop trunk can be disconnected by
detecting busy tone.

ISDN SS FEATURE

SPNET OVERLAP

Decides whether ISDN SS(Supplement Service) is used or not.
To assign other dial tone, OVERLAP by spnet function can be
enable.

SPNET CLI TABLE

If network call and this option is set, CLI have to be applied by
CLI TABLE.

E-LCR CLI TABLE

If E-LCR call and this option is set, CLI have to be applied by CLI
TABLE.

EXTERNAL BGM/MOH

Backgroud music source can be use internal source or external
source, In case of external source, music source can be supported in MISC port.

2-352

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

ACTION

DISPLAY

1) Press Transfer button and enter 861.
Display shows:

AUTO UPDATE TIME

2) Enter the option number.
OR
Press Volume button to select and press
Right Soft button to move cursor.

AUTO UPDATE TIME

Samsung Business Communications

DISABLE

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3) Enter 1 or 0 to enable or disable.
OR
Press Volume button to select and press
Right Soft button to store.

AUTO UPDATE TIME
ENABLE

4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
MMC 107
MMC 505
MMC 606
MMC 705
MMC 706
MMC 722
MMC 723

2-354

KEY EXTENDER
ASSIGN DATE AND TIME
ASSIGN SPEED DIAL BLOCK
SYSTEM SPEED DIAL
SYSTEM SPEED DIAL BY NAME
STATION KEY PROGRAMMING
SYSTEM KEY PROGRAMMING

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[863] NODE INFO
This MMC allows 1000 systems to be connected by u spnet service.
No

Option

Description

ACCESS NUM

Sets the system node ID

IP ADDR

Sets the system IP address

TEL NUMBER

Sets the system CO tel number

MAX COUNT

Sets this value to support ENBLOCK DIAL MODE.

CONDITIONS
NONE

ACTION

DISPLAY

1) Press Transfer button and enter 863.
Display shows:

(0001) ACCESS NUM

2) Select the entry number.(0001 ~ 2000)
OR
Press Volume button to select and press
Right Soft button to move cursor.

(0001) ACCESS NUM

3) Select the option number.(0~3)
OR
Press Volume button to select and press
Right Soft button to move cursor.
(e.g ACCESS NUM)

(0001) ACCESS NUM

4) Enter the system node ID

(0001) ACCESS NUM

Right Soft button to save.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

Samsung Business Communications

2-355

CHAPTER 2. Ошибка! Стиль не определен.

[890] INITIALIZE PORT
This MMC clears a call process or initializes the database for specific station or trunks.
This will return the port to default condition.

DEFAULT DATA
NONE

ACTION

DISPLAY

1) Press Transfer button and enter 890.
Display shows:

[201] CALL CLEAR

2) Enter the station or Trunk line.
OR
Press Volume button to make selection and press
the Right Soft button to move cursor.

[202] CALL CLEAR

3) Enter 0 to call clear only or 1 to initialize port.
OR
Press Volume button to make selection and press
the Right Soft button to move cursor.

[202] DB INITIAL

4) Enter 1 for YES or 0 for NO.
OR
Press Volume button to make selection and press
the Right Soft button to save and return to step 2.

[202] DB INITIAL

ARE YOU SURE?NO

ARE YOU SURE?YES

5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.

RELATED ITEMS
NONE

2-356

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

ABBREVIATION

A
AAA

Authentication, Authorization and Accounting

Alternating Current

ACD

Automatic Call Distribution

ALG

Application Level Gateway

AME

Answering Machine Emulation

AMI

Alternate Mark Inversion

AOM

Add On Module

Access Point

BGM

Background Music

B
BRI

Basic Rate Interface

BWBS

Basic Wireless Base Station(Access Point)

Call Agent

CCBS

Call Completion to Busy Subscriber

CCNR

Cell Completion on No Reply

CID

Caller Identification

CLI

Call Line Identification

COM

Communication

COS

Class Of Service

CPLD

Complex Programmable Logic Device

CRC

Cyclic Redundancy Code

CR Mode

Constant Resistance Mode

CSU

Communication Service Unit

CTI

Computer Telephony Integration

CWBS

Combo Wireless Base Station(Access Point)

Samsung Business Communications

Ошибка! Стиль не определен.

D
DASL

Digital Adapter Subscriber Loops

DID

Direct Inward Dialling

DECT

Digital Enhanced Cordless Telecommunications

DGP

Digital Phone

DHCP

Dynamic Host Configuration Protocol

DLI

Digital Line Interface

DND

Do Not Disturb

DPIM

Door Phone Interface Module

DSP

Digital Signal Processor

DSU

Data Service Unit

DTMF

Dual Tone Multi Frequency

E&M

Ear&Mouth

E
EMI

Electro-Magnetic Interference

ESM

Expanded Switch Module

GARP

Generic Attribute Registration Protocol

Gatekeeper

GVRP

GARP VLAN Registration Protocol

HDLC

High level Data Link Control

HLR

Home Location Register

HTML

Hypertext Markup Language

HTTP

Hypertext Transfer Protocol

Identification

IDS

Intrusion Detection System

IGMP

Internet Group Management Protocol

IMAP

Internet Messaging Access Protocol

IN-SCP

Intelligent Network Service Control Point

IOM

Input/Output Module

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

Internet Protocol

IPC

Inter-Processor Communication

IPDC

Internet Protocol Device Control

IPM

Inter-Processor Communications and Memory Module

IP-SCP

Internet Protocol Service Control Point

ISDN

Integrated Services Digital Network

ISUP

ISDN User Part

ITM

IP Telephony Module

ITP

IP Telephone

KDB

Keyset Daughterboard

L
LAN

Local Area Network

LCD

Liquid Crystal Display

LCP

Local Control Processor

LED

Light Emitting Diode

LIM

LAN Interface Module

MCP

Main Control Processor

MDF

Main Distribution Frame

MEGACO

Media Gateway Control

MFM

Multi Frequency Module

Media Gateway

MGC

Media Gateway Controller

MGI

Media Gateway Interface

MGCP

Media Gateway Control Protocol

MISC

Miscellaneous Function Module

MMC

Man Machine Communication

MWSLI

Message Waiting Single Line Interface

NAT

Network Address Translation

NMS

Network Management System

Samsung Business Communications

III

Ошибка! Стиль не определен.

O
OPX

Off Premises Extension

PAT

Port Address Translation

PBA

Printed(circuit) Board Assembly

PCB

Printed Circuit Board

PCM

Pulse Code Modulation

PCMMC

PC-based Man Machine Communication

PLL

Phase Locking Loop

POP3

Post Office Protocol version 3

PPP

Point to Point Protocol

PPPoE

Point to Point Protocol over Ethernet

PRI

Primary Rate Interface

PRS

Polarity Reverse Detection

PSTN

Public Switched Telephone Network

PSU

Power Supply Unit

Q-SIG

Q-Signalling

QoS

Quality of Service

RCM

R2/CID Module

RIP

Routing Information Protocol

RTCP

Real-time Transmission Control Protocol

RTP

Real-time Transmission Protocol

SCM

Switch and Conference Module

SCP

Signal Control Processor

SDP

Session Description Protocol

Signalling Gateway

SGCP

Simple Gateway Control Protocol

SIGTRAN

Signalling Transport

SIO

Serial Input/Output

SIP

Session Initiation Protocol

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

SLI

Single Line Interface

SLT

Single Line Telephone

SMDR

Station Message Detail Recording

SMTP

Simple Mail Transfer Protocol

SoL

Server optimized Linux

STA

Spanning Tree Algorithm

STP

Signalling Transfer Point

SVMi

Samsung Voice Mail(integrated)

TAPI

Telephony Application Programming Interface

TCAP

Transmission Control Application Part

TCP

Transmission Control Protocol

TEPRI

T1E1PRI

TRK

Trunk

User Agent

UAC

User Agent Client

UART

Universal Asynchronous Receiver and Transmitter

UAS

User Agent Server

UCD

Uniform Call Distribution

UDP

User Datagram Protocol

UPS

Uninterruptible Power System

USB

Universal Serial Bus

VDIAL

Voice Dial

V
VLAN

Virtual LAN

VoIP

Voice over Internet Protocol

VPM

Voice Processing Module

VPN

Virtual Private Network

Samsung Business Communications

Ошибка! Стиль не определен.

W
WAN

Wide Area Network

WBS

Wireless Base Station

WIM

WAN Interface Module

WLI

Wireless LAN Interface

xDSL

x-Digital Subscriber Line

Samsung Business Communications

OfficeServ 7100 Call Server

Information in this giude is proprietary to SAMSUNG Electronics
Co., Ltd.
No information contained here may be copied, translated, transcribed or duplicated by any form without the prior written consent of SAMSUNG.
Information in this guide is subject to change without notice.

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