Samsung Sph M380 Sprint User Guide M380_UG_ED01_LH_051111_F7

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2015-08-20

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M380_UG.book Page A Wednesday, May 11, 2011 2:36 PM

User Guide

www.sprint.com

©2011 Sprint. SPRINT and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
5/11/11

M380_UG.book Page B Wednesday, May 11, 2011 2:36 PM

Consejo: Para encontrar esta guía para usuarios en español,
por favor visita a www.sprint.com y haz clic en
Support > Phones & Devices.
To find this user guide in Spanish, please visit
www.sprint.com and click Support > Phones &
Devices.
Important Privacy Message – Sprint’s policies often do not
apply to third-party applications. Third-party applications may
access your personal information or require Sprint to disclose
your customer information to the third-party application
provider. To find out how a third-party application will collect,
access, use, or disclose your personal information, check the
application provider’s policies, which can usually be found on
their website. If you aren’t comfortable with the third-party
application’s policies, don’t use the application.
Open Source Software – Some software components of this
product incorporate source code covered under GNU General
Public License (GPL), GNU Lesser General Public License
(LGPL), OpenSSL License, BSD License and other open
source licenses. To obtain the source code covered under the
open source licenses, please visit:
http://opensource.samsungmobile.com/index.jsp.

SPH-M380_UG_ED01_LH_051111_F7

M380_UG.book Page 1 Wednesday, May 11, 2011 2:36 PM

Table of Contents
Tip: Looking for something? If you don’t see it in the headings
listed here, try the Index on page 173.

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . i
Section 1: Getting Started . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . 2
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . .
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . .
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . .
Sprint Account Passwords . . . . . . . . . . . . . . . . . . .
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2
4
6
6
7

Section 2: Using Your Phone . . . . . . . . . . . . . 11
2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . 12
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing the Display Screen . . . . . . . . . . . . . . . . .
Turning Your Phone On and Off . . . . . . . . . . . . .
Battery and Charger . . . . . . . . . . . . . . . . . . . . . . .
Navigating Through the Menus . . . . . . . . . . . . . .

12
15
16
17
20

Displaying Your Phone Number . . . . . . . . . . . . . 26
Making and Answering Calls . . . . . . . . . . . . . . . 26
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

2B. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Personalizing Your Phone . . . . . . . . . . . . . . . . . .
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .
Touch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . .
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . .
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TTY Use With Sprint Service . . . . . . . . . . . . . . . .
Updating the Phone’s Software . . . . . . . . . . . . .
Updating the PRL . . . . . . . . . . . . . . . . . . . . . . . . .
Updating the Data Profile . . . . . . . . . . . . . . . . . . .
Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . .

39
40
42
44
44
45
45
46
47
47
47
48
48

2C. History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . . 54
Recent Calls Options . . . . . . . . . . . . . . . . . . . . . . 55
Making a Call From Recent Calls . . . . . . . . . . . 56

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Saving a Phone Number From Recent Calls . . 57
Erasing History Entries . . . . . . . . . . . . . . . . . . . . . 58

2D. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Adding a New Contacts Entry . . . . . . . . . . . . . . 59
Saving A Phone Number . . . . . . . . . . . . . . . . . . 60
Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . 61
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . 63
Adding a Number to a Contacts Entry . . . . . . . 63
Editing a Contacts Entry’s Numbers . . . . . . . . . 64
Deleting Contacts Entries . . . . . . . . . . . . . . . . . . 64
Assigning Speed Dial Numbers . . . . . . . . . . . . 65
Selecting a Ringer Type for an Entry . . . . . . . . 66
Assigning a Picture to an Entry . . . . . . . . . . . . . . 67
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . 68
Transferring Your Contacts . . . . . . . . . . . . . . . . . 68
Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . 70

2E. Calendar & Tools . . . . . . . . . . . . . . . . . . . . 71
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

71
74
76
76

World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tip Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unit Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fuel Efficiency . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Carbon Calculator . . . . . . . . . . . . . . . . . . . . . . . . .

76
78
78
79
79
80
80

2F. Voice Services . . . . . . . . . . . . . . . . . . . . . . 81
Automatic Speech Recognition (ASR) . . . . . . . .
Sending a Message . . . . . . . . . . . . . . . . . . . . . . .
Searching for a Contact . . . . . . . . . . . . . . . . . . . .
Opening Menus with ASR . . . . . . . . . . . . . . . . . .
ASR Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

81
84
86
86
87

2G. microSD Card . . . . . . . . . . . . . . . . . . . . . . 90
Using Your Phone’s microSD Card
and Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Memory Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Connecting Your Phone to Your Computer . . . 92

2H. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . 101

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2I. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Turning Bluetooth On and Off . . . . . . . . . . . . . .
Using the Bluetooth Settings Menu . . . . . . . . .
Pairing Bluetooth Devices . . . . . . . . . . . . . . . . .
Sending Items via Bluetooth . . . . . . . . . . . . . . .

104
105
106
108

Section 3: Sprint Service Features . . . . . . . 111
3A. Sprint Service: The Basics . . . . . . . . . . 112
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Text Messaging (SMS) . . . . . . . . . . . . . . . . . . . .
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making a Three-Way Call . . . . . . . . . . . . . . . . . .
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . .
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

112
115
117
117
118
119
120

3B. Web and Data Services . . . . . . . . . . . . . 123
Getting Started With Data Services . . . . . . . . .
Navigating the Web . . . . . . . . . . . . . . . . . . . . . . .
Browser Menu . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing Messages . . . . . . . . . . . . . . . . . . . . .
Downloading Games, Ringers and More . . . .
Information Services on the Web . . . . . . . . . . .

123
125
126
129
141
144

Data Services FAQs . . . . . . . . . . . . . . . . . . . . . . 145

3C. Entertainment . . . . . . . . . . . . . . . . . . . . . . 147
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transferring Multimedia Content . . . . . . . . . . .
Facebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Twitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Top Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

147
149
150
151
151

Section 4:
Safety and Warranty Information . . . . . . . . . 153
4A. Important Safety Information . . . . . . . . 154
General Precautions . . . . . . . . . . . . . . . . . . . . . .
Maintaining Safe Use of and
Access to Your Phone . . . . . . . . . . . . . . . . . . . .
Using Your Phone With a
Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . .
Caring for the Battery . . . . . . . . . . . . . . . . . . . . .
Radio Frequency (RF) Energy . . . . . . . . . . . . .
Samsung Mobile Products and Recycling . . .
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . .
User Guide Proprietary Notice . . . . . . . . . . . . .

154
155
157
158
159
161
162
162

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4B. Manufacturer’s Warranty . . . . . . . . . . . . 163
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . 163

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

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Introduction

Your Phone’s Menu

This User Guide introduces you to Sprint® service and
all the features of your new phone. It’s divided into four
sections:
⽧

Section 1: Getting Started

The following table outlines your phone’s menu
structure. For more information about using your
phone’s menus, see “Navigating Through the Menus”
on page 20.

⽧

Section 2: Using Your Phone

To exit an active menu and return to the previous page:

⽧

Section 3: Sprint Service Features

⽧

Section 4: Safety and Warranty Information
Note: Because of updates in your device’s software, this
guide may not be the most current version for your
device. Visit www.sprint.com and sign on to My Sprint
to access the most recent version of the user guide.

WARNING: Please refer to the Important Safety Information
section on page 154 to learn about information
that will help you safely use your phone. Failure to
read and follow the Important Safety Information
in this phone guide may result in serious bodily
injury, death, or property damage.

䊳

Pressing
allows you to go back to a
previous menu item.

provides access to your phone’s Main
Pressing
Functions menu, such as:
䡲

Favorites (

䡲

Main (

䡲

Fun (

Fun

䡲

Web (

Web

Favs

Main

)

)

)
)

i

M380_UG.book Page ii Wednesday, May 11, 2011 2:36 PM

7: Calendar

Favorites
Touch Favs to display the following options:

1: Messaging

1: Alarm
3: Stopwatch

2: Facebook

2: Timer
4: World Clock

1: Display

Main
Main

to display the following options:

1: Email
2: Messaging

5: Calculator

6: Notes

2: Brightness
4: Off
6: Keypad Backlight

1: Ringer volume
2: Always Vibrate
3: System volume
4: Touch Tone
5: Startup/Shutdown

4: Voice Command
1: Calculator
3: Unit Converter
5: Carbon Calculator

1: Background
3: Dim
5: Java Backlight
7: Color Theme

2: Volume

3: Driving Mode

3: Ringers & Vibrations
2: Tip Calculator
3: Fuel Efficiency

1: Voice call
3: Message
5: Voice Notification

2: Voicemail
4: Alarm/Timer/Calendar

4: Notifications
1: Text Message
3: Email

ii

2: Add Calendar

9: Settings

3: Top Games

Touch

1: Personal Calendar

8: Clock

2: MMS
4: Voicemail

M380_UG.book Page iii Wednesday, May 11, 2011 2:36 PM

5: General

11: Reset

1: Phone Information 2: Memory status
3: Airplane Mode
4: Location
5: Net Guard
6: One Hand Operation
7: TTY
8: Ignore with Text
9: Touch Sensitivity 10: Text Entry
11: Language
12: Update Data Profile
13: Update Software 14: Update PRL
15: Text Message Blocking

1: Reset Settings
3: Reset Phone

12: Parental Controls
1: Parental Controls (On/Off)
2: Change Parental Control Code
3: Restriction

13: Roaming

6: Bluetooth

1: Roaming Mode
2: Call Guard
3: Data Roam Guard

1: Bluetooth (On/Off) 2: Visibility
3: Trusted devices
4: Device info
5: Device name

7: Web Browser
1: Launch Page
3: Clear Cookies

14: Storage Mode

Fun
2: Clear Cache
4: Clear History

Touch

Fun

8: Device Self-Service

1: Music

9: Speech to Action

2: Camera

1: Confirmation
3: Mode

2: Delete Contents

2: Adaptation
4: About

10: Lock
1: Lock Phone
2: Lock Applications
3: Change Lock Code
4: Emergency Numbers

to display the following options:

3: My Photos
4: My Stuff
1: Application Manager
3: Ringers
5: Applications

2: Games
4: Screen Savers
6: Call Tones

6: Facebook

iii

M380_UG.book Page iv Wednesday, May 11, 2011 2:36 PM

7: Twitter
8. Top Games
9: Shopping

Web
Touch

Web

to display the following options:

1: My Account
2: Web
3: Bookmarks
4: Search
5: Weather
6: News
7: Sports
8: Movies
9: Horoscopes

iv

Touching
provides access to the Phone
Functions menu, such as:
䡲

Speed Dial (

䡲

Contacts ( Contacts )

)

䡲

Recent (

䡲

Dialer (

)

Recent

Dialer

)

Speed Dial (

)

Contacts
Touch

to display the following options:

Contacts

1: My Info
2: Services

Recent (
Dialer (

Recent

Dialer

)

)

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In Use Menu
While on an active call, touch the corresponding
onscreen button to activate a feature:
1: Mute (On/Off)
3: End Call
5: Contacts

2: Speakerphone (On/Off)
4: Add Call
6: Dialpad

Once the call has been ended, touch the
corresponding onscreen button to activate a feature:
1: Redial
3: Done

2: Save

v

M380_UG.book Page vi Wednesday, May 11, 2011 2:36 PM

M380_UG.book Page 1 Wednesday, May 11, 2011 2:36 PM

Section 1

Getting Started

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1A. Setting Up Service
⽧

Setting Up Your Phone (page 2)

⽧

Activating Your Phone (page 4)

⽧

Setting Up Your Voicemail (page 6)

⽧

Sprint Account Passwords (page 6)

⽧

Getting Help (page 7)

Setting Up Your Phone
1. Remove the battery cover.
Place your fingernail in the opening and firmly
“pop” the cover off the device (1).
䡲 While applying pressure, slide the cover towards
the camera lens (2).
䡲

2

1A. Setting Up Service

2. Install the battery.
Insert the battery into the opening on the back of
the phone, making sure the connectors align (3).
Gently press down to secure the battery (4).
䡲 Position the battery cover (5) and firmly slide it
down until you hear a click (6).
䡲

M380_UG.book Page 3 Wednesday, May 11, 2011 2:36 PM

to turn the phone on.
Your phone will turn on, search for Sprint service,
and then show the Unlock screen.
䡲 If your phone is not yet activated, or if it is locked,
see “Activating Your Phone” on page 4 for more
information.
䡲

4

3

5
6

1A. Setting Up Service

3

Setting Up Service

3. Press

M380_UG.book Page 4 Wednesday, May 11, 2011 2:36 PM

4. Make your first call.
Press
and touch Dialer . Use the onscreen
dialpad to enter a phone number.
䡲 Touch 972-123-4567 . (The phone number appears in
the
button.)
TALK
䡲

WARNING: If your phone has a touchscreen display,
please note that a touchscreen responds best to
a light touch from the pad of your finger. Using
excessive force or a metallic object when
pressing on the touchscreen may damage the
tempered glass surface and void the warranty.
See “4B. Manufacturer’s Warranty” on page 163.

Unlock Screen

Note: Your phone’s battery should have enough charge for
your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible.

Note: To unlock your phone from this screen, touch and
drag the screen up.

Activating Your Phone
䢇

If you purchased your device at a Sprint Store, it is

䢇

If you received your device in the mail and it is for a new
Sprint account or a new line of service, it is designed to

probably activated and ready to use.

activate automatically. To confirm your activation,
make a phone call.

4

1A. Setting Up Service

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If you received your device in the mail and you are
activating a new device for an existing number on your
account, (you’re swapping phones), you can activate

on your computer online or directly on your phone.
䡲

Activate on your computer:
● Go to sprint.com/activate and follow the

䡲

Activate on your phone:

instructions.
Important: For security reasons, you will need your Sprint
phone number and PIN to use this activation
method.

1. Turn on your new phone. (Make sure the old one is
turned off.) Your phone will automatically attempt
Hands-Free Activation.
Note: Your phone will need to complete one hands-free
activation attempt before you can continue.

2. Tap Activate to override auto-activation and start
the manual activation wizard.
Note: If you don’t override Hands-Free Activation, your phone
will attempt to auto activate five times. Wait for Retry to
appear on your screen. Tap Retry and then tap
Activate.

3. Follow the on-screen prompts to complete the
activation process.

4. After you have completed the wizard, make a
phone call to confirm your activation.
If your device is still not activated or you do not have
access to the Internet, contact Sprint Customer
Service at 1-888-211-4727 for assistance.
Tip: Do not press
Pressing

while the device is being activated.
cancels the activation process.

Note: If you are having difficulty with activation, contact Sprint
Customer Service by dialing 1-888-211-4727 from any
other phone.

Using Device Self Service
This built-in service can allows you to activate your
phone manually via a Web-enabled UI.

1. Press

and touch Main (

Main

) > Settings >

Device Self Service.

2. Follow the onscreen prompts to manually activate
your new phone.

1A. Setting Up Service

5

Setting Up Service

䢇

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3. Follow the system prompts to:

Unlocking Your Phone
䊳

Press
page 4).

to reveal the unlock screen (see

䡲

– or –
Slide open the QWERTY keyboard or unlock the
phone and reveal the most recent menu screen.

Setting Up Your Voicemail
Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized
access.

1. Press

and touch

2. Press and hold

Dialer

.

– or –
Touch

6

Create your password.
Record your name announcement.
䡲 Record your greeting.
䡲

>

1

.

1A. Setting Up Service

.

Note: Voicemail Password
Sprint strongly recommends that you create a
password when setting up your voicemail to protect
against unauthorized access. Without a password,
anyone who has access to your phone is able to
access your voicemail messages.

For more information about using your voicemail, see
“Voicemail” on page 112.

Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.

Account Username and Password
If you are the account owner, you will create an account
username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can
get a sub-account password at www.sprint.com.

Voicemail Password
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” on page 6 for more information on your
voicemail password.

Data Services Password
With your Sprint phone, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.

Getting Help
Managing Your Account
Online: www.sprint.com
䢇
䢇

䢇
䢇
䢇
䢇
䢇
䢇

Access your account information.
Check your minutes used (depending on your Sprint
service plan).
View and pay your bill.
Enroll in Sprint online billing and automatic payment.
Purchase accessories.
Shop for the latest Sprint phones.
View available Sprint service plans and options.
Learn more about data services and other products
like games, ringers, screen savers, and more.

For more information, or to change your passwords,
sign on to www.sprint.com or call Sprint Customer
Service at 1-888-211-4727.

1A. Setting Up Service

7

Setting Up Service

M380_UG.book Page 7 Wednesday, May 11, 2011 2:36 PM

M380_UG.book Page 8 Wednesday, May 11, 2011 2:36 PM

Sprint 411

From Your Phone’s Dialer
1. Press

and touch

Dialer

.

2. Use the onscreen dialpad to enter one of the
following phone numbers.
*4
Touch
to check minute usage
and account balance.
*3
䡲 Touch
to make a payment.
*2
䡲 Touch
to access a summary of
your Sprint service plan or get answers to other
questions.
*7
䡲 Touch
to add a new line of
service, upgrade your phone, purchase
accessories, or access other account services.
䡲

From Any Other Phone
䢇
䢇

8

Sprint Customer Service: 1-888-211-4727.
Business Customer Service: 1-800-927-2199.

1A. Setting Up Service

Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information.
You can get up to three pieces of information per call,
and the operator can automatically connect your call at
no additional charge. There is a per-call charge to use
Sprint 411, and you will be billed for airtime.

1. Press

and touch

Dialer

.

2. Use the onscreen dialpad to enter
and touch

411

.

M380_UG.book Page 9 Wednesday, May 11, 2011 2:36 PM

Setting Up Service

Sprint Operator Services
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.

1. Press

and touch

Dialer

.

2. Use the onscreen dialpad to enter
0

and touch

.

For more information or to see the latest in products
and services, visit us online at www.sprint.com.

1A. Setting Up Service

9

M380_UG.book Page 10 Wednesday, May 11, 2011 2:36 PM

M380_UG.book Page 11 Wednesday, May 11, 2011 2:36 PM

Section 2

Using Your Phone

M380_UG.book Page 12 Wednesday, May 11, 2011 2:36 PM

Your Phone

2A. Phone Basics
1. Earpiece

⽧

Your Phone (page 12)

⽧

Viewing the Display Screen (page 15)

⽧

Turning Your Phone On and Off (page 16)

⽧

Battery and Charger (page 17)

⽧

Navigating Through the Menus (page 20)

⽧

Displaying Your Phone Number (page 26)

⽧

Making and Answering Calls (page 26)

⽧

2. Signal Strength
Indicator
3. Display Screen
4. Main Functions
Key

8. Speaker

6. Phone Functions Key

1. Earpiece

16. Headset Jack
15. Power/Lock Button

Entering Text (page 34)
Tip: Phone Software Upgrades – Updates to your phone’s

7. Camera Lens

5. Back Key

14. Front Indicator
Light (LED)
9. Volume
Button

software may become available from time to time.
Sprint will automatically upload critical updates to your
phone. You can also use the menu to check for and
download updates.
> Main > Settings > General > Update
• Press
Software to search for and download available
updates.

10. microSD Slot
(under battery cover)
11. Microphone

13. Camera Button

12. Accessories/
Power Cable
Jack

Portrait Mode

12

2A. Phone Basics

M380_UG.book Page 13 Wednesday, May 11, 2011 2:36 PM

1. Earpiece lets you hear the caller and automated
prompts.

2. Signal Strength Indicator represents the signal
strength by displaying bars. The more bars
displayed, the better the signal strength.

3. Display Screen displays all of the information
needed to operate your phone, such as the call
status, the Contacts list, the date and time, and the
signal and battery strength.

4. Main Functions Key (

) allows you to access your
phone’s Main Functions menu, such as Favorites,
Main, Fun, and Web.

5. Back Key (

) returns you to the previous
menu. This key also allows you to return to the
previous page in the Web browser during your
data session.

6. Phone Functions Key (

) allows you to access
your Phone Functions menu, such as Speed Dial,
Contacts, Recent, and Dialer.

8. Speaker lets you hear the different ringers and
sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.

9. Volume Button allows you to adjust the ringer
volume or adjust the voice volume during a call.
The volume button can also be used to scroll up or
down to navigate through the different menu
options.

10. microSD Card Slot lets you use a microSD card to
expand the memory of your phone. It’s located in
the rear cover, allowing you to store images, music,
and voice data in your phone.

11. Microphone allows other callers to hear you clearly
when you are speaking to them.

12. Accessories/Power Cable Jack allows you to
connect a power cable or a USB cable.
CAUTION! Inserting an accessory into the incorrect
jack may damage the phone.

13. Camera Button (

) lets you take pictures.

14. Front Indicator Light (LED) shows your phone’s
connection status at a glance.

7. Camera Lens, as part of the built-in camera, lets
you take pictures.

2A. Phone Basics

13

Phone Basics

Key Functions

M380_UG.book Page 14 Wednesday, May 11, 2011 2:36 PM

15. Power/Lock Button (

) lets you turn it on or off,
or lock/unlock the phone. While in a menu, it
returns the phone to the unlock screen and
cancels your input. When you receive an incoming
call, press
to enter silent mode and mute
the ringer.

16. Headset Jack allows you to plug in either a stereo
headset or an optional headset for convenient,
hands-free conversations.
CAUTION! Inserting an accessory into the incorrect
jack may damage the phone.

24. Delete
Key
17. QWERTY
Keyboard
18. Fn Key
19. Shift Key
20. Emoticon Key
21. Symbol Key

Landscape Phone Features
17. QWERTY keyboard provides a retractable
alphanumeric character keyboard layout.

18. Fn (Function) Key toggles to access the blue
numbers/symbols on the QWERTY keyboard.

19. Shift Key lets you toggle alphabet characters
between mixed case, uppercase and lowercase.
Character case remains as selected until the Shift
key is pressed again.

14

2A. Phone Basics

22. Space Key

23. Enter/
OK Key

Landscape Mode

20. Emoticon Key lets you insert emoticons into your
message.

21. Symbol Key lets you access symbol characters.
22. Space Key lets you add spaces between words
and characters.

23. Enter/OK Key lets you perform the function
highlighted in the current menu. Press to enter
additional lines of text.

M380_UG.book Page 15 Wednesday, May 11, 2011 2:36 PM

text entry mode. When in a menu, pressing
returns you to the previous menu. This key also
allows you to return to the previous screen in a
data session.

Viewing the Display Screen
Your phone’s display screen provides information
about your phone’s status and options. This list
identifies the symbols you’ll see on your phone’s
display screen:
Status Bar – Service Icons
Signal Strength – Shows your current signal
strength. (More bars = stronger signal.)
No Service – Your phone cannot find a usable
signal.

Status Bar – Service Icons
Data Service Transmitting – Sprint 1xRTT data
service is available and data is being
transmitted. When active, the icon is animated.
Data Service Receiving – Sprint 1xRTT data
service is available and data is being received.
When active, the icon is animated.

Phone Basics

24. Delete Key deletes characters from the display in

Data Service Unavailable – Data service is
currently unavailable or dormant.

Status Bar – Status Icons
Battery Strength – Shows your current battery
charge level. (Icon shown is fully charged.)
Battery Strength Low – Shows your current
battery charge level has only 20% charge
remaining.

Roaming – Your phone is “roaming” off the
Nationwide Sprint Network.

Battery Strength Critical – Shows your current
battery charge level has only 3% charge
remaining.

Data Service Status – Sprint 1xRTT data service
status.

Ringers – Ringer volume is set between Levels
1 - 8.

2A. Phone Basics

15

M380_UG.book Page 16 Wednesday, May 11, 2011 2:36 PM

Status Bar – Status Icons

Status Bar – Messaging Icons

Beep – Ringer volume is set to Beep-1.

Message Indicator – You have new text
messages. (It also indicates when you have a
missed call, a voicemail message, Calendar
event, Alarm, Email, Picture Mail, or Text
Message.)

Vibrate All – The ringer is set to vibrate only.
Silence All – All incoming sounds are turned off.
Alarm – An upcoming alarm event is scheduled.
Bluetooth Active – Bluetooth technology is
active and enabled.
Bluetooth Searching – Phone is searching for
available (visible) Bluetooth devices.
Bluetooth Connected – Bluetooth device is
connected to a wireless headset.

Turning Your Phone On and Off
Turning Your Phone On
䊳

Press

, located on the top of the phone.

Once your device is on, it may display “No Service.”
When your phone finds a signal and an available
network, you are ready to begin making and receiving
calls.
If your phone is unable to find a signal after 15 minutes
of searching, a Power Save feature is automatically
activated. When a signal is found, your phone
automatically returns to standby mode.

16

2A. Phone Basics

M380_UG.book Page 17 Wednesday, May 11, 2011 2:36 PM

When a signal is found, your phone automatically
returns to the unlock screen. (You can also initiate a
search for Sprint service by pressing any key when
your phone is turned on.)
Tip: The Power Save feature conserves your battery power
when you are in an area where there is no signal.

Turning Your Phone Off
䊳

Press and hold
for two seconds until you
see the powering down animation on the display
screen.

Your screen remains blank while your phone is off
(unless the battery is charging).

Battery and Charger
WARNING: Use only Sprint-approved or Samsung-approved
batteries and chargers with your phone. The
failure to use a Sprint-approved or Samsungapproved battery and charger may increase the
risk that your phone will overheat, catch fire, or
explode, resulting in serious bodily injury, death,
or property damage.

Sprint-approved or Samsung-approved batteries and
accessories can be found at Sprint Stores or through
Samsung; or call 1-866-866-7509 to order. They’re also
available at www.sprint.com.

Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is
fully drained. The battery provides up to 5.8 hours of
continuous digital talk time.
At 20% of charge capacity, the battery icon is displayed
(
). At 3% of charge capacity, there are only a few
minutes of talk time left, the phone sounds an audible
alert, blinks, and displays a critical charge icon (
),
and then turns off.

2A. Phone Basics

17

Phone Basics

In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also
initiate a search for Sprint service by pressing any key
(when your phone is turned on).

M380_UG.book Page 18 Wednesday, May 11, 2011 2:36 PM

Note: Long backlight settings, searching for service, vibrate
mode, browser use, and other variables may reduce
the battery’s talk and standby times.

Tip: Watch your phone’s battery level indicator and charge the
battery before it runs out of power.

Installing the Battery
䊳

See “Setting Up Your Phone” on page 2.

Removing the Battery
1. Make sure the power is off so that you don’t lose
any stored numbers or messages.

2. Press the battery cover and slide it towards the
camera lens and slide the cover off.

3. Carefully remove the battery from the phone using
steps (1) and (2) in the illustration.

WARNING: Do not handle a damaged or leaking Li-Ion
battery as you can be burned.

Charging the Battery
Keeping track of your battery’s charge is important. If
your battery level becomes too low, your phone
automatically turns off, and you will lose any
information you were just working on.
Always use a Sprint-approved or Samsung-approved
desktop charger, travel charger, or vehicle power
adapter to charge your battery.

18

2A. Phone Basics

M380_UG.book Page 19 Wednesday, May 11, 2011 2:36 PM

Plug the flat end of the charger into the phone’s
charger jack and the other end into an electrical
outlet. The phone turns on with the screen locked
and indicates both its charge state and percent of
charge.

Extending Your Battery Life
Active applications, light levels, Bluetooth usage, and
other functionality all act to drain your battery. The
following is a list of helpful tips that can help conserve
your battery power:
䢇 Reduce your Backlight on time. See “Changing the
Backlight Time Length” on page 42.
䢇 Reduce the screen Brightness. See “Adjusting the
Screen's Brightness” on page 43.
䢇 Turn Bluetooth off when not in use. See “Turning
Bluetooth On and Off” on page 104.
䢇 Disconnect from Web services that are not in use
(Facebook®, Twitter®, etc.) See “3C. Entertainment” on
page 147.
Do not wait until your battery is completely depleted
before charging your phone. Repeating this process of
a complete discharge and recharge, can over time
reduced the storage capacity of any battery.

Incorrect
Correct

2A. Phone Basics

19

Phone Basics

䊳

M380_UG.book Page 20 Wednesday, May 11, 2011 2:36 PM

Navigating Through the Menus
The Samsung Trender™ is a touch-sensitive phone
which allows you to not only select an onscreen option
with a single touch, but also scroll through long menu
lists by simply sliding up and down through the display
by using your fingertip.

Accessing Menus
When the phone is locked and
is pressed, the
Samsung Trender™ displays the unlock screen
(page 4).
䡲 To access the Phone Functions and Main
Functions menus, you must first drag the screen
to unlock the phone (drag up from the blue arrow
tab at the bottom left of the unlock screen).

Unlock Screen

Power/Lock
Button

Main Functions
Menu

Phone Functions
Menu

Note: You can also slide open the keyboard to unlock the
phone.

To access a menu:
䊳

Press

to access the Main Functions menu.

– or –
Press

20

to access the Phone Functions menu.

2A. Phone Basics

Menu Tabs

M380_UG.book Page 21 Wednesday, May 11, 2011 2:36 PM

Scrolling Through Menus
As you navigate through the menu, menu options are
presented onscreen as scrollable lists that allow up or
down navigation.

To navigate through a scrollable menu:

1. Touch a desired onscreen menu tab (located at
the bottom of the screen).

Note: The One Hand Operation of the menus is set to

Tip: The screen on your phone is touch-resistive, which
means that when you touch an item to select it or when
you drag your finger to scroll, you have to press down
slightly to activate the item. This helps avoid selecting
menus or items unintentionally. You can adjust the touch
sensitivity of your screen through the Settings menu. See
“Touch Settings” on page 44.
The smaller the contact point on your screen, the less
pressure required. In this case, touch the screen with the
tip of your finger or your fingernail.

Main Functions
menu tabs

Phone Basics

Right Handed by default. See “Changing the One
Hand Operation Setting” on page 23.

Phone Functions
menu tabs

2. Touch and gently press an onscreen option.
3. From the available list of options you can either:
䡲
䡲

Touch and gently press an entry to activate it.
In a single motion, firmly press and slide your
finger up or down the screen to scroll through lists
of menu items. Scrolling on your phone requires
that you press more firmly on the screen than the
gentle press required to open menu items.

2A. Phone Basics

21

M380_UG.book Page 22 Wednesday, May 11, 2011 2:36 PM

䡲

The image below shows how to access the
Display menu (
> Main > Settings).

Tip: When scrolling through a list (see illustration) make sure
NOT to tap or press individual entries on the list. This
action will open the list entry.

List Position




(indicates your
position in the
current list)



For a diagram of your phone’s menu, please see “Your
Phone’s Menu” on page i.

22

2A. Phone Basics

M380_UG.book Page 23 Wednesday, May 11, 2011 2:36 PM

The Samsung Trender™ is capable of changing the
orientation of the onscreen content when you slide the
keyboard out.

There are some actions that automatically cause the
screen to auto-rotate:
䢇 Creating a new Contacts entry
䢇 Editing a Contacts entry
䢇 Creating a new Text Message
䢇 Replying to a Message

Selecting Menu Items
As you navigate through the menu, menu options are
highlighted. Select any option by pressing it on screen
with your fingertip.
For example, to view your text messages:
䊳

Press
and touch Main ( Main ) > Messaging. (If
you have any text messages, they are displayed.)

Changing the One Hand Operation Setting
The Samsung Trender allows you to configure the
Power Search tab to be on either the right or left of the
screen.

2A. Phone Basics

23

Phone Basics

Changing the Screen Orientation

M380_UG.book Page 24 Wednesday, May 11, 2011 2:36 PM

As an example, when the Right Handed option is
selected, the Power Search tab is located along the
right side of the screen and Contacts entries are then
selected by pressing their name fields along the left
side of the display screen.

Touch Left Handed (to place the Power Search tab
along the left of the screen).

Adjusting Numeric Entries
There are several pages where you’ll be asked to make
a field selection and then enter a new value. This
adjustment can be done by either activating numeric
character lines or by using a rotating time field
(up/down selection or quickly sliding) by using your
fingertip.
To adjust numeric values by using reels:

1. Open a new Calendar event (page 71).
2. Select a start and end time for the event by
touching the corresponding Start or End fields.

Power
Search
tab

1. Press

and touch Main (

3. Assign an hour and minute by:
䡲
Main

) > Settings >

General > One Hand Operation.

2. Touch either Right Handed (to place the Power
Search tab along the right of the display screen)

– or –

24

2A. Phone Basics

Entering the hours and minutes in the Start and
End fields and toggling to AM or PM.

M380_UG.book Page 25 Wednesday, May 11, 2011 2:36 PM

Deleting Entries
To delete a single entry:
Delete an entry by dragging it over the Trash Bin
(
) and then releasing it. The entry then
disappears into the icon.
Phone Basics

䊳

To delete multiple entries:
Tip: Touching and holding down on the arrows (up or down)
increases the speed at which the numbers scroll through
each reel.

1. Touch

to open the Delete menu.

2. Touch

to select all entries in the current list.
Selected entries are then highlighted in blue.

3. Touch and drag Delete Selected

to the right.

2A. Phone Basics

25

M380_UG.book Page 26 Wednesday, May 11, 2011 2:36 PM

Displaying Your Phone Number

Backing Up Within a Menu
To go to the previous menu:
䊳

Press

䊳

.

Note: There might be cases where pressing this button will
not exit the current menu. In these cases, try pressing
another Functions menu button to “release” the current
activity. For example, if you are in the dialer and
pressing
doesn’t send you to the previous
menu, press
.

Press
press
(page 20).

to turn off the display and then
again to reveal the unlock screen

Press

,

Making and Answering Calls
Placing a call from your phone is as easy as making a
call from any landline phone.

1. Make sure your phone is on.

To exit out of your current application:
䊳

information about your phone and account will be
displayed.)

Making Calls

To return to the unlock screen:
䊳

Press
and touch Main > Settings > General >
Phone Information. (Your phone number and other

, or

.

2. Press

and touch Dialer (

Dialer

).

3. Enter a phone number using the onscreen
dialpad. (If you make a mistake while dialing, press
to erase the numbers.)

4. Touch

972-123-4567

appears in the

26

2A. Phone Basics

or
TALK

. (The phone number
button.)

M380_UG.book Page 27 Wednesday, May 11, 2011 2:36 PM

䡲

To make a call when you are roaming and Call
Guard is enabled, select Roam Call and touch
TALK
where the phone number now appears.

5. In a single motion, touch and slide

End Call

to

the right when you are finished.

䢇

Save: Enter a seven-digit or ten-digit number (phone
number and area code) and touch Save to save the
phone number in your Contacts. (See “Saving a
Phone Number” on page 31.)

Touch
menu.

to exit from this onscreen Options popup

Tip: To redial your last outgoing call, touch either Redial or

You can also place calls from your phone by using
speed dialing numbers from your Contacts (page 34)
and using your History listings (page 56).

Dialing Options
When you enter numbers from the Dialer, touch the
Dialer Options icon (
) to display the two dialing
options.
To initiate an option, touch the corresponding button.
䢇 Pause: Insert a hard pause to the current phone
number. A hard pause requires that any consecutive
numbers be manually sent by touching Talk. (See
“Saving a Phone Number” on page 31.)

Answering Calls

Phone Basics

access the Recent screen and then touch the number
from the list.

To answer a call while the phone is active:

1. Make sure your phone is on. (If your phone is off,
incoming calls go to voicemail.)

2. Touch and slide
to begin the
conversation.
Other options include:
Ignore with text to send
the call to your
voicemail box and
immediately send the
caller a text message.
䡲 Ignore to send the call
to your voicemail box.
䡲

2A. Phone Basics

27

M380_UG.book Page 28 Wednesday, May 11, 2011 2:36 PM

Your phone notifies you of incoming calls in the
following ways:
䢇 The phone rings or vibrates.
䢇 The backlight illuminates.
䢇 The screen displays the incoming call.
If the incoming call is from a number stored in your
Contacts, the entry’s name is displayed. The caller’s
phone number or picture may also be displayed, if
available.
To answer a call while the phone is locked:
Note: When your phone is locked and you receive an
incoming call, your display illuminates with the
Incoming Call screen. Touch and slide an option on the
screen.

1. Touch and slide

to begin the

conversation

Call Guard is an option that helps you manage your
roaming charges when making or receiving calls while
outside the Nationwide Sprint Network. Please see
“Roaming” on page 120 for more information about
roaming.
䊳

to answer the call.

Note: When your phone is off, calls go directly to voicemail.

Ending a Call
䊳

In a single motion, touch
the right.

End Call

and slide to

Missed Call Notification
When an incoming call is not answered, the While you

㩷㩷㩷

To display the Missed Call entry from the “While you were
out” screen:
䊳

28

Touch and slide

were out is displayed on your screen.

2. To ignore the call, slide the bottom slider towards
Ignore
either Ignore
.
Ignore or
with text
㩷㩷㩷

Answering a Roam Call With Call Guard Enabled

2A. Phone Basics

Touch an entry from the list to reveal the Recent
calls screen.

M380_UG.book Page 29 Wednesday, May 11, 2011 2:36 PM

To display a Missed Call entry:
and touch Recent (

1. Touch and slide

).

2. Touch an entry from the list to begin dialing the

Note: Additional Emergency numbers can be added to the

Calling Emergency Numbers
You can place calls to 911, even if your phone is locked
or your account is restricted.
and touch Dialer (

2. Enter

and touch

Dialer

911

).
.

Note: When you place an emergency call, your phone
automatically enters Emergency mode and remains in
this mode until you manually exit.

During an emergency call, slide the speaker button
(
) to the left (On) to activate speakerphone mode.
Slide the speaker button to the right (Off) to deactivate
speakerphone mode.
To exit Emergency mode:
䊳

to the right to end a

2. Toggle the power to the phone (turn off then on).

associated phone number.

1. Press

End Call

911 call.

In a single motion, touch and slide
the right to end the 911 call.

End Call

to

phone and designated as “always available”. See
“Using Emergency Numbers” on page 49.

Enhanced 911 (E911) Information
This phone features an embedded Global Positioning
System (GPS) chip necessary for utilizing E911
emergency location services where available. When
you place an emergency 911 call, the GPS feature of
your phone seeks information to calculate your
approximate location. Depending on several variables,
including availability and access to satellite signals, it
may take up to 30 seconds or more to determine and
report your approximate location.
Important: Always report your location to the 911 operator
when placing an emergency call. Some
designated emergency call takers, known as
Public Safety Answering Points (PSAPs) may not
be equipped to receive GPS location information
from your phone.

2A. Phone Basics

29

Phone Basics

1. Press

To inactivate the Emergency call back mode:
Recent

M380_UG.book Page 30 Wednesday, May 11, 2011 2:36 PM

In-Call Options
To select an in-call option, touch the corresponding
onscreen button. The following options may be
available:
䢇 Mute on or Mute off to
Features are On
toggle the onboard
microphone’s mute state
(on/off).
䡲 Slide Mute to the On
position (left) during a
call to mute the
microphone.
䡲 Slide Mute to the Off
position (right) to
unmute the microphone.
䢇 Speakerphone On or
Speakerphone Off to route
the phone’s audio through the speaker or through
the earpiece.
䡲 Slide
to the left (On) to activate the feature
and route the phone’s audio through the speaker.
(You can adjust the speaker volume using the
volume button on the side of the phone.)

30

2A. Phone Basics

䡲

Slide
to the right (Off) to deactivate the
feature and use the phone’s earpiece.

WARNING: Because of higher volume levels, do not place
the phone near your ear during speakerphone
use.
䢇

䢇
䢇

䢇

Add Call to initiate a three-way call. You can search
for the phone number to use from the Speed Dial
menu, Contacts list, call History, or use your Dialpad

to manually enter the phone number.
Contacts to display your Contacts list.
Dialpad to display the onscreen dialpad where you
can choose to Save or Pause the current number, or
go Back to Call.
During a call, press
to access the
In Call Application screen.

End-of-Call Options
After you receive or make a call, the phone provides
you with three end-of-call options:
䡲 Redial to dial the last outgoing or received phone
number.

M380_UG.book Page 31 Wednesday, May 11, 2011 2:36 PM

Save to store the current phone number in your

Contacts list.

The screen changes to the Landscape orientation.

Note: If the current number has already been stored to your
Contacts list, Save is replaced with Contacts.
䡲

5. Touch a label (Mobile, Home, Work, Pager, Others).

Done to exit from the end-of-call screen and
return to the Speed Dial screen by default.

If no action is taken after a few seconds, the phone
automatically returns to the Speed Dial screen.

6. Touch the Enter Name field and use the keyboard
to enter the new contact name. See “Entering Text”
on page 34.

7. Enter information into any of the other desired
fields by using the keyboard.

8. Touch Done (onscreen) to store the name and save
the new entry.

Saving a Phone Number

To save a number from the end-of-call screen:

Your phone can store up to 600 phone numbers in
each of seven Contacts entries. Each entry’s name can
contain 64 characters. Your phone automatically sorts
the Contacts entries alphabetically. (For more
information, see “2D. Contacts” on page 59.)

1. Touch and slide

End Call

to the right to end the

current call.

2. Touch Save.

To save a number from standby mode:

1. Press

to unlock your phone.

2. Press

and touch Dialer (

3. Enter a number and touch

After you have received or made a call, the phone
displays end-of-call options.

Dialer

3. Touch either New Contact or Existing Contact.
).

> Save.

4. Touch either New Contact or Existing Contact.

4. Touch a label (Mobile, Home, Work, Pager, Others).
The screen changes to the Landscape orientation.

5. Touch the Enter Name field and use the keyboard
to enter the new contact name. See “Entering Text”
on page 34.

2A. Phone Basics

31

Phone Basics

䡲

M380_UG.book Page 32 Wednesday, May 11, 2011 2:36 PM

6. Touch Done (onscreen) to store the name and save
the new entry.

appropriate field.

Note: The phone number is pre-populated into the
appropriate field.

Any recently received or made calls are stored within
the Recent Calls screen as a chronological list of
entries.

2. Touch

and touch Recent (

Recent

).

adjacent to a desired entry.

3. Touch Save.
4. Touch either New Contact or Existing Contact.
5. Touch a label (Mobile, Home, Work, Pager, Others).
The screen changes to the Landscape orientation.

6. Touch the Enter Name field and use the keyboard
to enter the new contact name. See “Entering Text”
on page 34.

7. Touch Done (onscreen) to store the name and save
the new entry.

32

2A. Phone Basics

8. Enter information into any of the other desired
fields by using the keyboard.

To save a number from the Recent Calls screen:

1. Press

Note: The phone number is pre-populated into the

Dialing and Saving Phone Numbers With
Pauses
You can dial or save phone numbers with pauses for
use with automated systems, such as voicemail or
credit card billing numbers. There is a single pause
available on your phone:
䢇 Manual Pause (P) requires you to manually send the
next set of numbers by pressing Talk.
Note: You can have multiple pauses in a phone number.

M380_UG.book Page 33 Wednesday, May 11, 2011 2:36 PM

Dialing From the Contacts List
1. Press

and touch Contacts (

Contacts

).

2. You can scroll through the list (up/down) until you
find your entry.
Use the Power Search tab to quickly tab through
the current Contacts list based on an alphabetical
grouping that is dynamically shown onscreen.

3. Touch the name you want to call from the list to
To dial or save phone numbers with pauses:

1. Press

and touch Dialer (

2. Enter a number and touch

Dialer

).

display the Contact details page.

4. Touch an entry number from the available list to
initiate the call.

> Pause.

3. Enter additional numbers using the dialpad.
4. Touch

972-123-4567
. (The phone number and pauses
appear in the
button.) When prompted to
TALK
send the numbers after each pause, touch Talk.

– or –
> Save to save the number in your
Touch
Contacts. (See “Saving a Phone Number” on
page 31.)

2A. Phone Basics

33

Phone Basics

– or –

M380_UG.book Page 34 Wednesday, May 11, 2011 2:36 PM

Note: Speed dialing is available when you are roaming.

Entering Text
Accessing the QWERTY Keyboard
The Samsung Trender has a built-in keyboard, referred
to as a QWERTY keyboard. The keyboard is located
beneath the display screen and is accessed by sliding
it open. This orients the phone's display to landscape
(widescreen) mode. Some features automatically
change the screen orientation (page 23).

Power
Search
tab

Speed Dialing
You can store up to eight numbers in your phone’s
speed dial memory to make contacting friends and
family as easy as pressing a button or two. With this
feature, you can dial speed dial entries using a single
touch. (See “Assigning Speed Dial Numbers” on
page 65.)

1. Press

and touch Speed Dial (

).

2. Touch any of the eight available Speed Dial
locations to begin dialing.

34

2A. Phone Basics

Using the QWERTY keyboard, you can type letters,
numbers, punctuation, and other special characters
into text entry fields or other applications.
To open the phone and access the keyboard:

1. Rotate the phone 90 degrees counter-clockwise.
2. Slide the top section of the phone up to open, as
shown in the illustration below. Once open, the
display rotates from a vertical viewing mode
(portrait) to a horizontal viewing mode (landscape).

M380_UG.book Page 35 Wednesday, May 11, 2011 2:36 PM

Your phone’s keyboard provides a convenient way to
enter letters, numbers, and symbols whenever you are
prompted to enter text. Using your phone's keyboard is
just like using any standard computer keyboard, except
that here each key has a primary character in white on
the bottom (usually letters) and a secondary character
in red on the top (numbers and punctuation).
Secondary characters are accessed by first pressing
the Function key (
).
QWERTY
Keyboard

Navigation
Keys

Fn Key

Smileys

Caps/Shift Key

Symbol Key

Delete Key

Space Key
Enter Key

2A. Phone Basics

35

Phone Basics

Entering Text Using the Keyboard

M380_UG.book Page 36 Wednesday, May 11, 2011 2:36 PM

The following keys perform special functions when
entering text:

Keyboard Functions
OK/Enter – Accepts a change or option.
While entering text, moves the insertion
point to the next line in a message, like
the Enter key on a computer keyboard.

Keyboard Functions
Function – Allows you to enter the
numbers or characters displayed in blue
at the top of the QWERTY keys.
Examples: 1, ?, +, #, !
(Press twice to turn Fn lock on.)
Shift – Changes the text input mode
among Upper/Lower/Mixed case
modes. (Press twice to turn Shift lock
on.)
Sym – Launches the Symbols page.
Choose from onscreen symbols by
using their associated numbers.
Smileys – Launches the Smileys page.
Choose from an extensive list of smiley’s
(emoticons). Use the left and right
navigation keys to scroll to the different
pages.
Space – Inserts an empty space.

36

2A. Phone Basics

Delete – Deletes the previous character,
similar to the backspace key on a
computer keyboard.

Using the Keyboard
Entering Letters
䊳

Press the desired letter keys to enter words.
Press
once to enter ABC mode.

䡲
䡲

Press

twice to enter abc mode.

䡲

Press

to erase the previous letter.

䡲

Press and hold

to erase all previous text.

M380_UG.book Page 37 Wednesday, May 11, 2011 2:36 PM

Example: To enter the name "Bill," press the following

keys:

Note: In some applications, certain fields may default to
entering numbers (such as the phone number fields in
Contacts). In others, you will need to use
to enter
numbers.

Example: Here's an example showing how to enter a
BILL

combination of letters and numbers.

䊳

Phone Basics

Entering Numbers and Punctuation
Press
and then press the key with the
desired character displayed on top.
䡲 For example, to enter 9, press
and then
press
.

To enter only the top row of characters, double press
to fix all consecutive characters.
Example: To enter “9:30,” you would use the keyboard

sequence shown below.
9:30

bill is #1

Entering Symbols and Smileys
Symbols and Smileys (emoticons) are entered by
accessing onscreen menus and touching the desired
item.

2A. Phone Basics

37

M380_UG.book Page 38 Wednesday, May 11, 2011 2:36 PM

To enter symbols:

1. With the cursor in the desired location, press
desired symbol.
Note: Press Cancel to cancel your entry or Done to save your
entry and exit the Symbols page.

To enter smileys:
.

2. Touch the numeric key corresponding to the
desired smiley or emoticon. (To display additional
symbols, use the navigation keys
or
to
reveal additional pages.)
To edit specific text by touching the screen:
䊳

Use your fingertip to touch a location in your text
message. The cursor then appears at that location.

To edit specific text using the onscreen navigation keys:
䊳

38

Use the navigation keys to place your cursor in the
desired location.

2A. Phone Basics

If you make a mistake, press
to reveal the
keyboard and press
to erase a single
character.

䡲

Press and hold
to erase an entire word or
all entered characters.

.

2. Touch the numeric key corresponding to the

1. With the cursor in the desired location, press

䡲

M380_UG.book Page 39 Wednesday, May 11, 2011 2:36 PM

Personalizing Your Phone

⽧

Personalizing Your Phone (page 39)

⽧

Sound Settings (page 40)

⽧

Display Settings (page 42)

⽧

Touch Settings (page 44)

⽧

Location Settings (page 44)

⽧

Messaging Settings (page 45)

⽧

Airplane Mode (page 45)

⽧

TTY Use With Sprint Service (page 46)

⽧

Updating the Phone’s Software (page 47)

⽧

Updating the PRL (page 47)

⽧

Updating the Data Profile (page 47)

⽧

Favorites (page 48)

⽧

Security Settings (page 48)

Assigning a Background Image
Choose what you see on the screen while powering on
or off and when in the unlock screen. See “Assigning
an Image to the Background Display” on page 100.

1. Press

and touch Main (
Display > Background.

Main

) > Settings >

2. Choose a source for your new image by touching
the corresponding onscreen button. (A list of
available images will be displayed.)
䡲 Choose from: Take Picture, Preset Images, My
Photos, or Downloads.

Settings

2B. Settings

3. Scroll through the available images and with the
selected image onscreen, touch Assign. (For more
information on downloading images, see
“Downloading Games, Ringers and More” on
page 141.)

2B. Settings

39

M380_UG.book Page 40 Wednesday, May 11, 2011 2:36 PM

Touch
to access the online Downloads
page where you can then purchase new images.
䡲 Follow the onscreen instructions.
䡲

1. Press

and touch Main (

Main

) > Settings >

Ringers & Vibrations.

2. Locate the Voice Notification field.

Selecting Ringer Types

3. Touch the adjacent button until it displays either On

Your phone provides a variety of ringer options that allow
you to customize your ring and volume settings. These
options allow you to identify incoming calls, messages,
voicemails, alarm, timer, and calendar entries by the ring.
Main

) > Settings >

2. Touch the entry for which you want to add a ringer
type (Voice Call, Voicemail, Message, Alarm/Timer/
Calendar).

2B. Settings

to play a sample of the current sound

This feature will call out a phone number instead of
using your assigned ringer.

Ringer types help you identify incoming calls and
messages. You can assign ringer types to individual
Contacts entries, types of calls, and types of messages.

40

Touch
file.

Activating Voice Notification

Ringer Types

and touch Main (
Ringers & Vibrations.

䡲

4. Touch a sound name to assign it.

Sound Settings

1. Press

3. Scroll through the list of available ringer sounds.

or Off. This activates or deactivates the feature.

Getting New Ringers
A wide variety of new ringers is available from the
Sprint Digital Lounge, and you can access them right
from your phone. (Additional charges may apply, but
some are free.)

M380_UG.book Page 41 Wednesday, May 11, 2011 2:36 PM

and touch Main (

Main

) > Settings >

Ringers & Vibrations.

2. Select a call or message type to display a list of
ringer type categories. Touch the ringer name field.

3. Press

. (The browser starts and displays the
appropriate menu.)

4. Search through available ringers. When you find
one you want, press it.

5. To make a purchase, touch Download. (Your phone
automatically downloads the ringer.)

6. When the download is finished, read the onscreen
message and touch Done.
䡲 The message reads: “To assign your ringer go to
Settings > Ringers or add it as a custom ringers
in contacts”.

Adjusting the Phone’s Volume Settings
Adjust your phone’s volume settings to suit your needs
and your environment.

Adjusting the Ringer Volume
1. Press

and touch Main (

Main

) > Settings >

Volume.

2. Touch and drag the Ringer Volume slider left or
right to adjust the volume level.

3. Once you are done, press

.

Tip: You can adjust the ringer volume (or the earpiece volume
during a call) by using the volume button on the left side
of your phone.

Adjusting the System Volume
1. Press

and touch Main (

Main

) > Settings >

Settings

1. Press

Volume.

2. Touch and drag the System volume slider left or
right to adjust the volume level.

Adjusting Other Volume Settings
1. Press

and touch Main (

Main

) > Settings >

Volume.

2B. Settings

41

M380_UG.book Page 42 Wednesday, May 11, 2011 2:36 PM

2. Touch the corresponding buttons to toggle it to the
On or Off state.
䡲

Choose from: Touch Tone and Startup/Shutdown.

3. Once you are done, press

.

Always Vibrate

To activate Always Vibrate:
and touch Main (

The Silence All option allows you to mute all sounds
without turning your phone off.
To activate Silence All:
䊳

The Always Vibrate option allows you to add a vibrate
to a ringer. This option is only available with volume
levels 1 Beep and Levels 1 - 8.

1. Press

Silence All

Main

) > Settings >

Volume.

Press and hold the volume button down or press it
repeatedly until Silence All appears onscreen.

To deactivate Silence All:
䊳

Press and hold the volume button up or press it
repeatedly to select a new volume level.

Display Settings

2. Touch the Always Vibrate button to toggle it to the

Changing the Backlight Time Length

On state.

To deactivate Always Vibrate

1. Press

and touch Main (

Main

) > Settings >

Volume.

2. Touch the Always Vibrate button to toggle it to the
Off state.

Select how long the display screen remains backlit
after any action.
To set the backlight dim time:

1. Press

and touch Main (

Display > Dim.

2. Touch a time setting.
42

2B. Settings

Main

) > Settings >

M380_UG.book Page 43 Wednesday, May 11, 2011 2:36 PM

Note: Long backlight settings reduce the battery’s talk and
standby times.

Color Theme

To set the backlight deactivation time:
and touch Main (
Display > Keypad Backlight.

Main

) > Settings >

1. Press

2. Touch a time setting.

Adjust your screen’s brightness to suit your
surroundings.
and touch Main (

and touch Main (

Main

) > Settings >

Display.

Adjusting the Screen's Brightness

1. Press

This theme adds a selected color blend to all available
menu titles and menu tabs.

Main

2. Touch Color Theme and select the desired color.
3. Choose either Black or Green.

) > Settings >
Settings

1. Press

3. Choose either English or Spanish.

Display.

2. Touch and drag the Brightness slider left or right to
adjust the brightness level.

Adjusting the Display Language
1. Press

and touch Main (

Main

) > Settings >

General.

2. Touch Language and select the desired language
for the user-interface.

2B. Settings

43

M380_UG.book Page 44 Wednesday, May 11, 2011 2:36 PM

Touch Settings

Location Settings

Touch Sensitivity

Your phone is equipped with a Location feature for use
in connection with location-based services.

The Samsung Trender’s touchscreen requires a small
amount of pressure to operate. The smaller the size of
your contact point on the screen, the less the amount
of pressure required. The tip of your finger will work
better than the pad of your finger, and a fingernail will
require even less pressure. Initially, your phone's
sensitivity is set to its highest level. Once you have
discovered your preferred method for operating your
touchscreen, you may find that it is too sensitive for
some applications. You can adjust how sensitive the
phone is to touch actions on the screen.

The Location feature allows the network to detect your
position. Turning Location off will hide your location
from everyone except 911.

1. Press

and touch Main (
General > Touch Sensitivity.

Main

) > Settings >

sensitivity level.
䡲 Touch the onscreen Touch here button to gauge
the response of the new sensitivity level.

44

2B. Settings

your position using GPS technology, making some
Sprint applications and services easier to use. Turning
Location off will disable the GPS location function for all
purposes except 911, but will not hide your general
location based on the cell site serving your call. No
application or service may use your location without
your request or permission.
GPS-enhanced 911 is not available in all areas.

To use your phone’s Location feature:

2. Touch and drag the slider left or right to adjust the

3. Once you are done, press

Note: Turning Location on will allow the network to detect

.

1. Press

and touch Main (

Main

) > Settings >

General.

2. To turn on the Location feature, make sure the
button is in the On position (default setting). If it is
Off, touch the button to toggle it to the On position
and touch OK.

M380_UG.book Page 45 Wednesday, May 11, 2011 2:36 PM

toggle it to the Off position. Read the disclaimer
message. Touch OK.

4. Once you are done, press

.

Messaging Settings
Your phone’s advanced messaging capabilities let you
send and receive many different kinds of text
messages without placing a voice call. (For more
information, see “Accessing Messages” on page 129.)
Messaging settings make text messaging easier by
letting you decide how you would like to be notified of
new messages.

Deleting Old Messages

2. Touch

and touch Main (

slider right to

confirm the deletion.
Note: Messages can also be deleted by touching and
holding the selected message until it detaches from the
list, dragging it over the Delete icon, and then lifting your
finger to release it into the Trash Bin.

Airplane Mode
Airplane Mode allows you to use many of your phone’s
features, such as Camera and Notes, when you are in
an airplane or in any other area where making or
receiving calls or data is prohibited. When you set your
phone to Airplane Mode, it cannot send or receive any
calls or access online information.

1. Press

and touch Main (

Main

) > Settings >

General.

To delete selected messages:

1. Press

4. Touch and drag the Delete Selected

Main

) > Messaging.

to open the Delete menu.

3. Touch those messages you wish to delete.
Selected messages are then highlighted in blue.

2. Touch the Airplane Mode button to toggle it to
either the On or Off state.

3. Read the onscreen message and touch OK to
continue.
While in Airplane Mode, your phone’s standby screen
will display “Phone Off.”

2B. Settings

45

Settings

3. To turn off the Location feature, touch the button to

M380_UG.book Page 46 Wednesday, May 11, 2011 2:36 PM

TTY Use With Sprint Service

3. Touch TTY OFF to turn TTY mode off.
– or –

A TTY (also known as a TDD or Text Telephone) is a
telecommunications phone that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices.
Please check with the manufacturer of your TTY device
to ensure that it is compatible with digital cell phones.
Your phone and TTY device will connect via a special
cable that plugs into your phone’s headset jack. If this
cable was not provided with your TTY device, contact
your TTY device manufacturer to purchase the
connector cable.
To turn TTY Mode on or off:
and touch Main ( Main ) > Settings >
General > TTY. (An informational message will be

1. Press

displayed.)

2. Touch OK.

46

2B. Settings

Touch any of the following to enable the feature:
● TTY OFF, TTY Full, TTY + Hear, or TTY + Talk.
To access the state Telecommunications Relay Service
(TRS) for assistance with TTY calls:
䊳

Dial
reach an operator.

TALK

and press

to

For additional information about Sprint Relay Services
and TTY compatibility, call Sprint Relay Customer
Service at 800-676-3777 or visit www.sprintrelay.com.
For additional technical support you may call
1-888-987-4357, or access the following website:
www.samsung.com/us/consumer/learningresources/
mobile/accessibility/pop_accessibility.html.
Note: In TTY Mode, your phone will display the TTY access
icon.
If TTY mode is enabled, the audio quality of non-TTY
devices connected to the headset jack may be
impaired.

M380_UG.book Page 47 Wednesday, May 11, 2011 2:36 PM

Updating the PRL

Sprint recommends that TTY users make
emergency calls by other means, including
Telecommunications Relay Services (TRS),
analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted
when received by public safety answering points
(PSAPs), rendering some communications
unintelligible. The problem encountered appears
related to software used by PSAPs. This matter
has been brought to the attention of the FCC,
and the wireless industry and the PSAP
community are currently working to resolve this.

Updating the Phone’s Software
The update phone firmware (software) option allows
you to download and update the software in your
phone automatically. Only the internal software is
updated; no Contacts entries or other information
saved to your phone will be deleted.

1. Press

and touch Main (
General > Update Software.

Main

The update PRL option allows you to download and
update the preferred roaming list (PRL) in your phone
automatically.

1. Press

and touch Main (
General > Update PRL.

Main

) > Settings >

2. Follow the onscreen instructions.

Updating the Data Profile
If there are any changes to your account such as a
plan change, a change to your username and
password, etc., it will be necessary to update this profile
to your phone.
and touch Main ( Main ) > Settings >
General > Update Data Profile.

1. Press

2. Follow the onscreen instructions.

) > Settings >

2. Follow the onscreen instructions.

2B. Settings

47

Settings

WARNING: 911 Emergency Calling

M380_UG.book Page 48 Wednesday, May 11, 2011 2:36 PM

Favorites

Security Settings

Your phone offers you the option of assigning shortcuts
to favorite or often-used functions. You can use the
Favs function to quickly launch your personally
designated shortcuts.

Accessing the Security Menu

䊳

Press

and touch Favs (

Favs

).

To add an application as a Favorite Function:

1. Touch the onscreen + button.
2. Touch Applications and choose to assign a favorite
from one of the following category types: Main, Fun
or Web.

3. Touch an application from one of these three
category functions to add it to the Favorites page.

4. Repeat this process to add other functions and
applications.

All of your phone’s security settings are available
through the Security menu. You must enter your lock
code to view the Security menu.
䊳

Press

and touch Main (

Main

) > Settings > Lock.

Note: Initially, the phone does not contain a Lock code until
you create one.

Your Phone’s Lock Feature
Locking Your Phone
When your phone is locked, your screen turns off and
neither the Display Screen or keyboard will accept
input. Regaining access requires entering a lock code.

1. Press

and touch Main (

Main

) > Settings > Lock.

2. Use the onscreen keypad to enter a new Lock
Code and touch Done.

3. Use the onscreen keypad to re-enter the new Lock
Code and touch Done.

48

2B. Settings

M380_UG.book Page 49 Wednesday, May 11, 2011 2:36 PM

4. Touch the Lock Off button.

Using Emergency Numbers

5. Read the onscreen information and touch OK to
activate the Lock feature (button is placed in the
On position).
Tip: If you can’t recall your lock code, try using the last four
digits of your wireless phone number. If this doesn’t work,
call Sprint Customer Service at 1-888-211-4727.

to return to the previous screen.

1. Press

Unlocking Your Phone
1. Press and hold
code and touch Done.

) > Settings > Lock.

code and touch Done.

3. Touch the Emergency Numbers field.
4. Touch

to begin entering your new
emergency numbers via the onscreen keypad.

Changing the Lock Code
and touch Main (

Main

2. Use the onscreen keypad to enter your current lock

to turn the phone on.

2. Drag the screen to unlock it, then enter your lock

1. Press

and touch Main (

Settings

6. Press

Emergency numbers (special numbers) are important
numbers that you have designated as being “always
available.” You can call and receive calls from
emergency numbers even if your phone is locked. You
can save up to two additional numbers to your phone
for a total of three (911 is always your first available
emergency number).

5. Touch Done to complete the entry and store the
Main

) > Settings > Lock.

2. Use the onscreen keypad to enter your current lock
code and touch Done.

3. Touch the Change Lock Code field.
4. Enter your new lock code and touch Done.

new number to your available list.
To delete an existing Emergency number:

1. Press

and touch Main (

Main

) > Settings > Lock.

2. Use the onscreen keypad to enter your current lock
code and touch Done.

5. Re-enter your new lock code and touch Done.
2B. Settings

49

M380_UG.book Page 50 Wednesday, May 11, 2011 2:36 PM

3. Touch the Emergency Numbers field.

䡲

favorite functions from the Favs list.

4. Press and hold the emergency number you want
to delete. The selected number is then detached
from the list.

5. Drag the selected number to the delete icon (
and release it by lifting your finger.

Delete Favorites to delete your current list of

Note: Greyed out options indicate those which contain no
data.

)

3. Touch a category entry then touch Delete to
confirm the deletion.

Deleting Phone Content

Resetting Your Phone’s Settings

Use the Security menu to quickly erase selected
content you have created or stored in your phone.

Resetting the phone settings only restores all of the
factory defaults, including the ringer types and display
settings. Onboard data such as Contacts, History,
Scheduler, and Messaging are not affected.

1. Press

and touch Main (
Reset > Delete Contents.

Main

) > Settings >

2. Touch an option:
䡲

Delete Contacts to delete all Contacts entries.

Delete Downloads to delete all downloaded
content such as games, ringers, and images.
䡲 Delete Messages to delete all received Text and
Picture messages.
䡲 Delete Calendar to delete all calendar events.
䡲 Delete Speed Dial to delete all speed dial entries.
䡲

50

2B. Settings

and touch Main ( Main ) > Settings >
Reset > Reset Settings. (A disclaimer is displayed.)

1. Press

2. Read the disclaimer, write down the code
displayed in the screen message, and touch
Proceed.
Note: If Parental Control has been enabled (page 51), user’s
lock code will also need to be entered before
continuing.

M380_UG.book Page 51 Wednesday, May 11, 2011 2:36 PM

using the onscreen keypad.

4. Touch Done to reset the phone’s settings.

Resetting Your Phone
Resetting the phone restores all of the factory defaults,
including the ringer types and display settings and
deletes all content stored on the phone.
and touch Main ( Main ) > Settings >
Reset > Reset Phone. (A disclaimer is displayed.)

1. Press

2. Read the disclaimer, write down the lock code, and
touch Proceed.

3. Enter the lock code provided on the disclaimer by
using the onscreen keypad.

4. Touch Done to restore your phone to its factory
default state.

Security Features for Data Services
Net Guard
When you first connect to the Web, the Net Guard will
be displayed to confirm that you want to connect. This
feature helps you avoid accidental connections. You
can disable the Net Guard in the future by selecting
Always Auto-Connect when the Net Guard is displayed.
To change your Net Guard settings:
䊳

Press

and touch Main (

Main

) > Settings >

General > Net Guard.
䡲
䡲

Select On to activate the Net Guard.
Select Off to deactivate the Net Guard.

Settings

3. Enter the lock code provided on the disclaimer by

Note: When enabled, the Net Guard appears only once as
long as you have not turned the phone off and on.

Using Parental Controls
You can disable certain phone services without turning
off your phone. You can restrict access to all data
services, including Web and messaging.

2B. Settings

51

M380_UG.book Page 52 Wednesday, May 11, 2011 2:36 PM

Disabling data services will avoid any charges
associated with these services. While signed out, you
can still place or receive phone calls, check voicemail,
and use other voice services. You may enable data
services again at any time.
New Parental Controls provide restrictions to various
phone services such as Voice, Messaging, Data, and
Camera.
These restrictions are governed by an independent
Parental Code that is separate from the previously
mentioned Lock code.
To enable Parental Controls:

1. Press

and touch Main (
Parental Controls.

Main

) > Settings >

2. Touch the Parental Controls button to toggle it to
the On state. (Additional options then appear
onscreen.)

3. If this is your first time to setup these controls, you
will be asked to setup a parental lock code that
manages the areas that will be locked via this
menu.

52

2B. Settings

䡲
䡲

Enter a new four-digit code and touch Done.
Re-enter the new code and touch Done.

To disable Parental Controls:

1. Press

and touch Main (

Main

) > Settings >

Parental Controls.

2. Touch the Parental Controls button to toggle it to
the Off state.

3. Enter your current four-digit code into the onscreen
dialpad and touch Done.

Configuring Restrictions
To disable data services:
and touch Main ( Main ) > Settings >
Parental Controls > Restriction.

1. Press

2. Touch any of the following buttons to either activate
or deactivate an option.
Voice to lock the phone and prevent outgoing
calls. Incoming calls can still be received.
䡲 Messaging to restrict access to the Messaging
folder, including all Text and Picture messages.
䡲

M380_UG.book Page 53 Wednesday, May 11, 2011 2:36 PM

Web Browser to restrict access to all data features
such as Internet, and other data usage.
䡲 Camera to restrict access to the Camera
functionality.
䡲

3. Press

to return to the previous page.

Changing the Parental Control Code
and touch Main ( Main ) > Settings >
Parental Controls > Change Parental Control Code.

1. Press

2. Enter your current four-digit parental control code
into the onscreen keypad and touch Done.

3. Enter a new four-digit parental control code and
Settings

touch Done.

4. Re-enter the parental control code and touch
Done.

2B. Settings

53

M380_UG.book Page 54 Wednesday, May 11, 2011 2:36 PM

2C. History
⽧

Viewing Recent Calls (page 54)

⽧

Recent Calls Options (page 55)

⽧

Making a Call From Recent Calls (page 56)

⽧

Saving a Phone Number From Recent Calls (page 57)

⽧

Erasing History Entries (page 58)

When you place, accept, or miss a call, a record of the
call is saved in the Recent Calls list. When you view the
numbers in this list, the phone icon to the left of the
number indicates the call type:
䡲 Received: Indicates any received calls that were
answered.
䡲 Missed: Indicates any missed calls.
䡲 Dialed: Indicates all outgoing calls made from
your phone.

Viewing Recent Calls
Recent Calls is a list of your call history: up to 240 (80
incoming, 80 outgoing, and 80 missed) phone
numbers (or Contacts entries) for calls you placed,
accepted, or missed. Recent Calls makes redialing a
number fast and easy. This list of your call history is
continually updated as new numbers are added to the
beginning of the list and the oldest entries are removed
from the bottom of the list.

54

2C. History

Received Call
Missed Call
Dialed Call

M380_UG.book Page 55 Wednesday, May 11, 2011 2:36 PM

1. Press

and touch Recent (

Recent

).

2. Touch the entry’s phone number to dial it.
– or –
Touch the entry’s
(page 55).

to display history options

Note: Recent Calls records only calls that occur while the
phone is turned on. If a call is received while your
phone is turned off, it will not be included in the phone’s
call history. SMS conversation histories are also saved.
If you return a call from the voicemail menu, it will not be
included in your phone’s history.

Recent Calls Options
1. Press
2. Touch

and touch Recent (

Recent

).

to display an entry’s options.

Tip: An unknown entry only displays a contact number.

3. If the entry is not currently part of your Contacts list,
touching
reveals the following options:
Save to store the entry into your Contacts list.
䡲 Call to dial the phone number for the currently
selected entry.
䡲 Message to send the current history entry a new
text message.
䡲 History provides a specific call history list for the
current entry.
䡲

Tip: A known entry (found within the Contacts list) is shown
with the entry name and contact number.

History

Each entry contains the phone number (if it is
available) and Contacts entry name (if the phone
number is in your Contacts). Duplicate calls (same
number and type of call) may only appear once on the
list.

2C. History

55

M380_UG.book Page 56 Wednesday, May 11, 2011 2:36 PM

4. If the entry has been previously entered into your
Contacts list, touching
reveals the Contacts
entry page and the following options:
䡲

Edit Entry Button

Caller’s name (if the number is already in your

Contacts).
䡲 Edit Entry (
) to either edit the existing number
(if already in your Contacts list) or create a new
entry.
䡲 Send New Text Message (
) to send the current
recent call entry a text message.
䡲  history provides a specific call history
list for the current entry.
䡲 Send Contact delivers the current recent call entry
information to an available user via a wireless
Bluetooth connection. See “2I. Bluetooth” on
page 104.

Send New Text
Message Button
Contact’s History
Button

Send Contact Info via
Bluetooth Button

Contact entry’s options page

Making a Call From Recent Calls
1. Press

and touch Recent (

Recent

).

2. Touch an entry’s name or number.
Note: You cannot make calls from within the Recent Calls list
that are identified as No ID or Restricted.

56

2C. History

M380_UG.book Page 57 Wednesday, May 11, 2011 2:36 PM

Saving a Phone Number From
Recent Calls

Note: The phone number is pre-populated into the
appropriate field.

Editing an Existing Number from Recent Calls

Saving a New Number from Recent Calls
1. Press

and touch Recent (

Recent

2. Touch the unknown History entry’s

).
.

3. Touch Save.
4. Touch either New Contact or Existing Contact.
5. Touch a label (Mobile, Home, Work, Pager, Others).
The screen changes to the Landscape orientation.

6. Touch the Enter Name field and use the keyboard
to enter the new contact name. See “Entering Text”
on page 34.

7. Touch Done (onscreen) to store the name and save

1. Press

and touch Recent (

2. Touch the known entry’s

Recent

).

available options

page (page 56).

3. Touch

to display the Contacts entry page that
displays the current entry’s information.

4. Touch a field and use the keyboard to either enter
new information or edit any existing field. See
“Entering Text” on page 34.

5. Touch Done (onscreen) to store the name and save
the new entry.
After you have saved the number, the new Contact
Entry’s Options page is displayed. (See “Contacts Entry
Options” on page 61.)
History

Your phone can store up to 600 Contacts entries.
Contacts entries can store up to a total of 4200 phone
numbers, and each entry’s name can contain 64
characters. See “Saving a Phone Number” on page 31.

Note: You cannot make calls from within the Recent Calls list
that are identified as No ID or Restricted.

the new entry.

2C. History

57

M380_UG.book Page 58 Wednesday, May 11, 2011 2:36 PM

Erasing History Entries
To erase individual Recent Calls entries, see “Recent
Calls Options” on page 55.
To delete all recent call entries:

1. Press

and touch Recent (

2. Touch

to open the Delete Recent Calls screen.

Recent

).

3. Touch

to select all entries in the current list.
Selected entries are then highlighted in blue.

4. Touch and drag Delete Selected

to the right.

To delete selected recent call entries:

1. Press

and touch Recent (

2. Touch

to open the Delete Recent Calls screen.

Recent

).

3. Touch those entries you wish to delete. Selected
history entries are then highlighted in blue.

4. Touch and drag Delete Selected

to the right.

Note: An individual entry can also be deleted by touching
and holding it until it detaches from the list, dragging it
over the Delete icon, and then lifting your finger off the
screen to release it into the Trash Bin.

58

2C. History

M380_UG.book Page 59 Wednesday, May 11, 2011 2:36 PM

2D. Contacts

Your phone can store up to 600 Contacts entries for a
total of up to 4200 phone numbers, and each entry’s
name can contain 64 characters.

⽧

Adding a New Contacts Entry (page 59)

1. Press

⽧

Saving A Phone Number (page 60)

2. From the upper-left of the Contacts page, touch

⽧

Contacts Entry Options (page 61)

⽧

Editing a Contacts Entry (page 63)

⽧

Adding a Number to a Contacts Entry (page 63)

⽧

Editing a Contacts Entry’s Numbers (page 64)

⽧

Deleting Contacts Entries (page 64)

⽧

Assigning Speed Dial Numbers (page 65)

⽧

Selecting a Ringer Type for an Entry (page 66)

⽧

Assigning a Picture to an Entry (page 67)

⽧

Finding Contacts Entries (page 68)

⽧

Transferring Your Contacts (page 68)

⽧

Dialing Sprint Services (page 70)

and touch Contacts (

Contacts

).

to begin creating a new Contacts entry. The
screen is re-oriented to display in Landscape
mode.

3. Touch the Enter Name field, slide out and use the
keyboard to enter a name for the new entry. (See
“Entering Text” on page 34.)

4. Touch the Add Number field, use the keyboard to
enter the phone number.

5. Use the navigation keys or touch an empty white
area to the left of the newly entered number and
select a label for the entry (Mobile, Home, Work,
Pager, or Others).

2D. Contacts

59

Contacts

Adding a New Contacts Entry

M380_UG.book Page 60 Wednesday, May 11, 2011 2:36 PM

6. Touch Done (onscreen) to save the Contacts entry.
Once saved, the new Contacts entry is displayed
within the Contacts page.
To make it easier for emergency personnel to identify
important contacts, you can list your local emergency
contacts under “ICE” in your phone’s Contacts list. For
example, if your mother is your primary emergency
contact, list her as “ICE–Mom” in your Contacts list. To list
more than one emergency contact, use “ICE1–__,”
“ICE2–__,” etc.

Note: You can transfer all of your contacts from your old
phone to your new Samsung Trender. See “Sending
Contact Information via Bluetooth” on page 108.

The screen changes to the Landscape orientation.

7. Touch the Enter Name field and use the keyboard
to enter the new contact name. See “Entering Text”
on page 34.

8. Enter information into any of the other desired
fields by using the keyboard.

9. Touch Done (onscreen) to store the name and save
the new entry.
To save a number from the end-of-call screen:

1. Touch and slide

To save a number from standby mode:

End Call

to the right to end the

current call.

to view the Unlock screen.

2. Touch and drag the screen up to unlock the
phone.

60

5. Touch either New Contact or Existing Contact.

After you have received or made a call, the phone
displays end-of-call options.

Saving A Phone Number

3. Press

> Save.

6. Touch a label (Mobile, Home, Work, Pager, Others).

Tip: ICE – In Case of Emergency

1. Press

4. Enter a number and touch

2. Touch Save > New Contact or Existing Contact.
3. Touch a label (Mobile, Home, Work, Pager, Others).
The screen changes to the Landscape orientation.

and touch Dialer (

2D. Contacts

Dialer

).

M380_UG.book Page 61 Wednesday, May 11, 2011 2:36 PM

to enter the new contact name. See “Entering Text”
on page 34.

5. Touch Done (onscreen) to store the name and save
the new entry.

7. Touch Done (onscreen) to store the name and save
the new entry.
Contacts

4. Touch the Enter Name field and use the keyboard

Note: The phone number is pre-populated into the
appropriate field.

8. Enter information into any of the other desired

Note: The phone number is pre-populated into the

fields by using the keyboard.

appropriate field.

To save a number from the Recent Calls screen:

Contacts Entry Options

Any recently received or made calls are stored within
the History page as a chronological list of entries.

To access the Contacts entry's options page:

1. Press
2. Touch

and touch Recent (

Recent

).

adjacent to a desired entry.

3. Touch Save.
4. Touch either New Contact or Existing Contact.

1. Press

and touch Contacts (

Contacts

).

2. Touch an entry to display its available options page
where you can edit the Contacts entry, send a new
text message, view specific calling history or share
information via Bluetooth.

5. Touch a label (Mobile, Home, Work, Pager, Others).
The screen changes to the Landscape orientation.

6. Touch the Enter Name field and use the keyboard
to enter the new contact name. See “Entering Text”
on page 34.

2D. Contacts

61

M380_UG.book Page 62 Wednesday, May 11, 2011 2:36 PM

2. Touch
䡲

Edit Entry Button
Send New Text
Message Button
Contact’s History
Button

Send Contact Info via
Bluetooth Button

Contact entry’s options page
Note: If your old phone has Bluetooth capability, you can
transfer Contacts from it to your Samsung Trender.
See “Sending Contact Information via Bluetooth” on
page 108.

To access a Contacts entry’s options:

1. Touch a Contacts entry to display its available
options page (page 61).

62

2D. Contacts

to edit the Contact entry’s information.

 to assign a picture to the entry.

Choose an option to select a picture:
● Take Picture to use the camera to take a new
picture and assign it to this entry.
● My Photos to retrieve a previously stored
image from your My Photos folder and assign
it to this entry.
● Downloads to access the Downloads folder
and then assign a previously downloaded
image.
䡲 Add Number to add a phone number to the entry.
(See “Adding a Number to a Contacts Entry” on
page 63.)
䡲 Enter Email to add an email address to the entry.
䡲 Enter IM to add an Instant Messenger address to
the entry.
䡲 Enter Address to add a mailing address to the
entry. (Capitalize the two character abbreviation
for the state in the mailing address so that it can
be recognized by applications other than those
on your Samsung Trender.)

䡲

Set Ringer to assign a custom ring tone to the

entry. This custom ring tone will be played when
an incoming call from this entry is announced.
䡲 Enter URL to add a website’s URL to the entry.
䡲 Enter Birthday to add a birth date to the entry’s
information card.
䡲 Enter Memo to add a note, street address, or other
information.

3. Touch Done (onscreen) to save the Contacts entry.
Once saved, the new Contacts entry is displayed
within the Contacts page.

1. Press

and touch Contacts (

1. Press

and touch Contacts (

Contacts

).

2. Touch an entry to display the entry’s options page.
(See “Contacts Entry Options” on page 61.)

3. From the options page, touch

> Add Number.

You may have to scroll down to locate this field.

4. Use the keyboard to enter the new phone number
and touch Done.

5. Touch an empty white area to the left of the newly

Editing a Contacts Entry
2. Touch

Adding a Number to a Contacts
Entry

entered number and select a label for the entry
(Mobile, Home, Work, Pager, or Others).
Contacts

).

to edit the Contact entry’s information.

3. Use your fingertip to scroll up and down the screen

6. Repeat the previous steps to add additional
numbers with the Add Number fields.

7. Touch Done (onscreen) to save the new numbers.

and touch any of the fields.

4. Use your keyboard to update the information on
this page.

5. Touch Done to save the new updates. See “Adding
a New Contacts Entry” on page 59.

2D. Contacts

63

Contacts

M380_UG.book Page 63 Wednesday, May 11, 2011 2:36 PM

M380_UG.book Page 64 Wednesday, May 11, 2011 2:36 PM

Editing a Contacts Entry’s Numbers
1. Press

and touch Contacts (

Contacts

).

2. Touch an entry to display the entry’s options page.
(See “Contacts Entry Options” on page 61.)

3. From the options page, touch

and touch a

number field.

4. Press
and hold

to clear one digit at a time, or press
to erase the entire number.

5. Use the keyboard to re-enter or edit the number.
6. Touch Done (onscreen) to save your changes and
return to the previous screen.

Deleting Contacts Entries
To delete selected Contacts entries:

1. Press

and touch Contacts (

2. Touch

to open the Delete menu.

3. Touch

Contacts

).

to select all entries in the current list.
Selected entries are then highlighted in blue.

64

2D. Contacts

Note: Touching an entry that is currently highlighted in blue
deselects it and prevents it from being selected for
deletion. Select or deselect an entry to touching it from
the selected list.

4. Touch and drag Delete Selected

to the right.

Note: An individual entry can also be deleted by touching
and holding it until it detaches from the list, dragging it
over the Delete icon, and then lifting your finger off the
screen to release it into the Trash Bin.

M380_UG.book Page 65 Wednesday, May 11, 2011 2:36 PM

Your phone can store up to 8 phone numbers on the
Speed Dial screen. Entries appear as icons in the order
in which you have added them.
To change the order in which they appear, you must
delete and re-add the entries in your desired order on
the Speed Dial screen (see “Arranging Speed Dial
Numbers” on page 66). (For details on how to make
calls using the Speed Dial screen, see “Speed Dialing”
on page 34.)
Note: Only phone numbers that are currently used by a
Contacts entry can be added to the Speed Dial screen.

To add a phone number to the speed dial screen:

1. Press

to launch the Speed Dial screen
(loaded by default).

2. Touch

to begin adding an existing number.

3. Use your fingertip to scroll through the available list
of Contacts entries.

4. Touch the name of a Contacts entry you wish to
add.
If the entry has more than one number, the Assign
a Speed Dial page then displays a list of available
numbers from the entry from which you can
choose.

䡲

5. Touch an available phone number and assign it to
the available location on the Speed Dial screen.
The icons to the left of the phone number
correspond to their previously selected label.

䡲

Dialing Speed Dial Numbers
1. Press

to launch the Speed Dial screen
(loaded by default). See “Assigning Speed Dial
Numbers” on page 65.

2. Touch an entry from the page to begin dialing the
assigned number. When only a single number
exists the entry’s default phone number is dialed.
䡲 Speed dial numbers are displayed in the order in
which they were added.

2D. Contacts

65

Contacts

Assigning Speed Dial Numbers

M380_UG.book Page 66 Wednesday, May 11, 2011 2:36 PM

Arranging Speed Dial Numbers
1. Press

to launch the Speed Dial screen
(appears by default).
䡲 Speed dial numbers are displayed in the order in
which they were added.

2. Delete both the desired speed dial location and all
others occurring after it.

3. Starting with the first available location, add the
desired entry and then repeat this process for the
remaining empty locations on the Speed Dial
screen.
To delete an entry from the Speed Dial screen:

1. Press

to launch the Speed Dial screen
(loaded by default).

2. Touch

to open the Delete menu.

3. Touch the entries you wish to select. Selected
entries are then highlighted in blue.

4. Touch and drag Delete Selected

to the right.

Note: An individual entry can also be deleted by touching
and holding it until it detaches from the screen,
dragging it over the Delete icon, and then lifting your
finger off the screen to release it into the Trash Bin.

Selecting a Ringer Type for an Entry
Assign a ringer type to a Contacts entry so you can
identify the caller by the ringer type. (See “Ringer
Types” on page 40.)

1. Press

and touch Contacts (

2D. Contacts

).

2. Touch an entry from the list and touch

. The

screen is re-oriented to Landscape mode.

3. Scroll through the page by sliding your finger up
and down on the screen until you locate the Set
Ringer field.

4. Touch the area within the Set Ringer field and scroll
through the Ringers & Vibrations list of available
ringer sounds.
䡲 Touch
to play a sample of the current sound
file.

5. Touch a ringer name to assign it.
66

Contacts

M380_UG.book Page 67 Wednesday, May 11, 2011 2:36 PM

6. Touch Done (onscreen) to save the new ringer

Accept

type.

Contacts

Resize slider

Assigning a Picture to an Entry
Assign a picture to display each time a certain contact
calls you.

1. Press

and touch Contacts (

Contacts

).

2. Touch an entry from the list and touch

. The

screen is re-oriented to Landscape mode.

3. Touch the picture icon (adjacent to the entry name
at the top left of the screen) to display the ADD
PHOTO menu.

4. Select an option, such as Take Picture, My Photos,
or Downloads.

5. Navigate to and locate a picture and touch it to
begin editing the image prior to assignment.
If you selected Take Picture, the camera will
launch and you will use it to take a new picture.
(See “2H. Camera” on page 97 for details.)
䡲 If you selected Downloads, you may need to
select
to download an image.
䡲

Visible area
Rotate image

6. Adjust the image size and orientation using the
onscreen tools:
Resize slider allows you to zoom in and out on the
current image. The red square indicates the area
used by the Contacts entry image icon.
䡲 Accept closes the edit session and assigns the
current image to the active Contacts entry.
䡲 Visible area indicates the available area used by
the Contacts image.
䡲

2D. Contacts

67

M380_UG.book Page 68 Wednesday, May 11, 2011 2:36 PM

䡲

Rotate image allows you to rotate the orientation of
the currently visible image.

7. Touch
8. Touch

to save the assigned picture.
Done

when finished.

Finding Contacts Entries
Finding Contacts by Name
1. Press

and touch Contacts (

Contacts

).

2. Scroll down through the list by sliding your fingertip
up or down on the screen.
– or –
In Portrait mode, touch and hold the Power Search
tab to activate the feature, then drag the slider
down the screen until the letter range
corresponding to the first letter of the entry’s first
name. (The list is alphabetized by the first letter.)
– or –
In Landscape mode, touch the Find field and use
the keyboard to enter the first few letters of the
Contacts name.

68

2D. Contacts

Power
Search
tab

3. Touch the entry to dial its default phone number.

Transferring Your Contacts
All of your contacts from your old phone can be
transferred to your new phone:
䡲 At the Stoneware you purchase your Samsung
Trender, the sales person can help you transfer
your contacts over to the phone.

M380_UG.book Page 69 Wednesday, May 11, 2011 2:36 PM

Bluetooth—Use the Bluetooth capabilities of your
old phone to transfer all of your contacts to the
phone. See “2I. Bluetooth” on page 104.

Transfer Contacts with Bluetooth
The process of transferring data via Bluetooth is also
known as “beaming” and might be referred to that way
within other literature.
To set up your old phone and the Trender to transfer
contacts:

1. Turn on your old phone and then activate the
Samsung Trender.
and set visibility to Always visible (page 105).

3. Activate Bluetooth on your new phone by pressing
Main

) > Settings > Bluetooth.

4. Touch the Bluetooth button to toggle it to the On
state. (The page then refreshes to reveal new
functionality and options.)

5. Touch Visibility and set your Bluetooth visibility to
Always visible.

1. On your Samsung Trender phone, press

and
touch Main ( Main ) > Settings > Bluetooth > Trusted
Devices. See “Pairing Bluetooth Devices” on
page 106.

2. Select the previous phone by touching its name.
3. Once connected and communicating, confirm the
PIN code on both phones match.

4. Slide the connection slider on the Trender to
Accept. Accept the connection and confirm the PIN

2. Activate Bluetooth functionality on your old phone

and touch Main (

To pair the two phones and send contacts to your
Samsung Trender:

on your other device.

5. On your old phone, go to the Bluetooth function
that allows you to send all of your contacts to the
trusted device.

6. Select a contact and begin the transmit process.
7. On the Trender, move the acceptance slider to the
right and Accept. Within a few seconds, your other
phone begins transmitting the new contact entry
and the Trender begins the storage process.

2D. Contacts

69

Contacts

䡲

M380_UG.book Page 70 Wednesday, May 11, 2011 2:36 PM

To dial a service from Dialer screen using your dialpad:

To confirm that contacts have been transferred:

1. Press

and touch Contacts (
the transferred contacts.

Contacts

) to view

1. Press

and touch Dialer (

䡲

Account Info –

䡲

Pay Bill -

Dialing Sprint Services

䡲

Customer Solutions –

Your Contacts list is preprogrammed with contact
numbers for various Sprint services.

䡲

Sprint Operator –

䡲

Community Information -

To dial a service from your Contacts:

䡲

Non-Emergency Services -

䡲

Directory Assistance -

䡲

Traffic Information -

䡲

Carrier Repair Service -

䡲

TRS Relay for TTY -

䡲

Call Before You Dig -

transferred, turn off your old phone.

and touch Contacts (

TALK

Contacts

).

TALK

2. Touch the onscreen Services button and select an
available service, such as Account Info, Pay Bill,
Customer Solutions, Sprint Operator, Community
Information, Non Emergency, Directory Assistance
(Sprint 411), Traffic Information, Repair Service, TRS,
or Call Before You Dig.

3. Touch an entry from this list to automatically dial
the service.

70

2D. Contacts

).

2. Enter the appropriate service number:

2. Once you have confirmed that the contacts are

1. Press

Dialer

and touch

.

TALK

TALK

and touch

.
and touch

TALK

.
TALK
TALK

and touch

.
TALK
TALK
TALK
TALK

M380_UG.book Page 71 Wednesday, May 11, 2011 2:36 PM

Calendar

⽧

Calendar (page 71)

⽧

Alarm Clock (page 74)

⽧

Timer (page 76)

⽧

Stopwatch (page 76)

⽧

World Clock (page 76)

⽧

Notes (page 78)

⽧

Calculator (page 78)

⽧

Tip Calculator (page 79)

⽧

Unit Converter (page 79)

⽧

Fuel Efficiency (page 80)

⽧

Carbon Calculator (page 80)

Adding an Event to the Calendar
Your Calendar helps you organize your time and
reminds you of important events.

1. Press

and touch Main (

Main

Calendar / Tools

2E. Calendar & Tools

) > Calendar >

Personal Calendar.

2. Select the day to which you would like to add an
event by either:
Touching a day on the calendar.

䡲

– or –
Using the
or
navigation arrows to view
a different month and then touch a desired day.

䡲

2E. Calendar & Tools

71

M380_UG.book Page 72 Wednesday, May 11, 2011 2:36 PM

3. Touch

to open
the New Event window.

Note: If you need to adjust the end date for an event, touch
the date field and select a new end date by touching a
day from the onscreen calendar.

4. Touch the keyboard
field and slide out the
keyboard to create a
new title for the event
in Landscape mode.
䡲 Enter the event title.
(See “Entering Text”
on page 34.)

5. Select a start and end
time for the event by
touching the
corresponding Start or
End fields.

7. Select an alert time for the event by touching the
Alert field and touching one of the following
options:
䡲 Select Off, On Time, 5 minutes before, 10 minutes
before, 15 minutes before, 30 minutes before,
1 hour before, 3 hours before, 5 hours before, or
1 day before.

8. Select a ringer type for the alarm by touching
Set Ringer and then selecting a sound file.

Tip: Touching and holding down on the arrows (up or down)

Touch
to play a sound sample for a selected
ringer.
䡲 If a ringer has been previously selected, scroll
through the list of available ringer sounds and
touch a ringer name to re-assign it.

increases the speed at which the numbers scroll through
each reel.

9. Select a reminder status for the event by touching

Touch either AM or PM.
䡲 Once you are done setting the times, touch Save.

the Reminder field and touching one of the
following options:
䡲 Select Off, Every 2 minutes or Every 15 minutes.

6. Assign an hour and minute by either:

䡲

䡲

10. Touch Save to save the new event.
72

2E. Calendar & Tools

M380_UG.book Page 73 Wednesday, May 11, 2011 2:36 PM

time, an onscreen warning message will appear, and
you will be given the opportunity to revise the values
onscreen.

Event Alert Menu
When your phone is turned on and you have an event
alarm scheduled, your phone alerts you and displays
the event summary. By default, the alarm will sound ten
minutes before the event, and then again on the event.
There are several ways your phone alerts you to
scheduled events:
䢇 By playing the assigned ringer type.
䢇 By illuminating the backlight.
To silence the alarm and reset the schedule, touch and
drag the onscreen Dismiss button. (You can also
silence the alarm by pressing the side volume button.)

To view additional options,
use the appropriate
onscreen slider:
䢇 View silences the alarm
and displays the details of
the current event.
䢇 Dismiss silences the
alarm and replays it again
at the time of the event.
䢇 Snooze silences the alarm
and schedules it to replay
again later.

Calendar / Tools

Note: If the End time and date fall before the Start date and

Viewing Events
1. Press

and touch Main (

Main

) > Calendar >

Personal Calendar.

2. Select the day for which you would like to view
events by touching it. (If you have events
scheduled for the selected day, they will be listed
in chronological order.)
Tip: In the calendar view, days with events scheduled are
underlined in blue.

2E. Calendar & Tools

73

M380_UG.book Page 74 Wednesday, May 11, 2011 2:36 PM

3. To display an event’s details, touch the event entry
from the selected day’s listing.

and touch Main (

Main

) > Calendar >

Personal Calendar.

2. Touch the day containing the event you would like
to erase to open the event details page.
Tip: In the calendar view, days with events scheduled are
underlined in blue.

Your phone comes with a built-in alarm clock that has
multiple alarm capabilities.

1. Press

Main

) > Calendar >

2. Touch the day containing the event you would like
to erase to open the event details page.
Tip: In the calendar view, days with events scheduled are

74

to open the Delete menu.

2E. Calendar & Tools

Main

) > Clock > Alarm.

.

3. Turn the alarm on or off by touching the alarm

field.
Assign an hour and minute by either scrolling
through both reels (Hours and Minutes) or by
touching the up or down arrows above/below
each field (page 24).

䡲

Tip: Touching and holding down on the arrows (up or down)
increases the speed at which the numbers scroll through
each reel.

underlined in blue.

3. Touch

and touch Main (

4. Select a time for the alarm by touching the time

Erasing All Events
and touch Main (
Personal Calendar.

Alarm Clock

activation button to read either On or Off.

> Delete.

1. Press

to the right.

2. Create a new alarm by touching

3. Touch an event to display the event’s details page.
4. Touch

to select all entries in the current list.
Selected entries are then highlighted in blue.

5. Touch and drag Delete Selected

Erasing Selected Events
1. Press

4. Touch

䡲

Touch either AM or PM.

M380_UG.book Page 75 Wednesday, May 11, 2011 2:36 PM

Once you are done setting the times, touch Done.

5. Select a reminder status for the event by touching
the Repeat button and then choosing from one of
the following:
䡲 Once, Mon to Fri, Sat & Sun, Daily, or Set Days.

6. Select a ringer type for the alarm by touching the
Ringer field and then selecting a sound file.
Touch
to play a sound sample for a selected
ringer.
䡲 If a ringer has been previously selected, scroll
through the list of available ringer sounds and
touch a ringer name to re-assign it.
䡲

7. Select a snooze status for the alarm by touching
the Snooze field and then choosing from one of the
following:
䡲 5 minutes, 10 minutes, 15 minutes, or 20 minutes.

8. Touch Save to save your new alarm.
Note: Any stored alarms will appear on the Alarm page in the
order in which they were created.

To turn alarm off (when sounding):

1. With the alarm sounding an alert, move the slider
to either:
Stop Alarm to permanently deactivate the alarm
notification.
䡲 Snooze to temporarily deactivate the alarm for a
few minutes until the next notification.
䡲

To delete all alarm events:

1. Press
2. Touch

and touch Main (

Main

) > Clock > Alarm.

to open the Delete menu.

3. Touch

to select all alarm events in the current
list. Selected events are then highlighted in blue.

4. Touch and drag Delete Selected

to the right.

To delete a specific alarm event:

1. Press
2. Touch

and touch Main (

Main

) > Clock > Alarm.

to open the Delete menu.

3. Touch the entry you wish to delete. Selected
history entries are then highlighted in blue.

4. Touch and drag Delete Selected

to the right.

2E. Calendar & Tools

75

Calendar / Tools

䡲

M380_UG.book Page 76 Wednesday, May 11, 2011 2:36 PM

3. Touch Lap to place a marker on the list. This helps

Timer

you keep track on certain time segments.

Use a timer to count down to an event based on a
preset time length (hours, minutes, and seconds).

1. Press

and touch Main (

Main

) > Clock > Timer.

2. Select a countdown time length for the alert by
setting the Hours, Minutes, and Seconds value.
䡲 Assign the time by either scrolling through each
reel or by touching the up or down arrows
above/below each field (page 24).

– or –
Touch Stop to stop the process.

4. Touch Restart to continue the stopwatch function
from its last paused time marker.
– or –
Touch Reset to stop the process and restart the
counter back to zero.

5. Press

to return to the previous screen.

Tip: Touching and holding down on the arrows (up or down)
increases the speed at which the numbers scroll through
each reel.

3. Touch Start to save the countdown.

Clock.

Your phone comes with a built-in stopwatch.
and touch Main (

Main

Stopwatch.

2. Touch Start to turn on the timer.
76

2E. Calendar & Tools

To view the time in several different world locations:

1. Press

Stopwatch
1. Press

World Clock

) > Clock >

and touch Main (

Main

) > Clock > World

M380_UG.book Page 77 Wednesday, May 11, 2011 2:36 PM

2. Touch

2. Touch

to begin
using the world map.

to open the Delete menu.

3. Touch the location you wish to delete. Selected

3. Touch United States or

history entries are then highlighted in blue.

reveals an alphabetical
list of the cities
available within that
category.
䡲 Selecting United
States displays all
available major cities
within the US.
䡲 Selecting Other Countries displays countries, and
in some cases cities and their corresponding
countries.
Note: Dark clocks indicate the selected time zone is currently
in its evening (nighttime) hour.

4. Touch an available city from the list.

4. Touch and drag Delete Selected

to the right.

To Assign Daylight Saving Time:
and touch Main ( Main ) > Clock > World
Clock. Stored locations indicate the Daylight

1. Press

Calendar / Tools

Other Countries. This

Saving Time icon at the bottom-right of each
onscreen clock.
䡲
indicates Daylight Saving Time is On.
䡲

indicates Daylight Saving Time is Off.

2. Touch a location containing

to deactivate

Daylight Saving Time.
– or –
Touch a location containing
Daylight Saving Time.

to activate

5. Repeat the process to add additional cities.
To delete existing World Clock entries:

1. Press

and touch Main (

Main

) > Clock > World

Clock.

2E. Calendar & Tools

77

M380_UG.book Page 78 Wednesday, May 11, 2011 2:36 PM

2. Touch and hold the note from the list until it

Notes
Your phone comes with a notepad that you can use to
compose and store reminders and notes to help keep
you organized.
To compose a note:

1. Press

and touch Main (

Main

) > Notes >

.

2. Type your note using the keyboard and touch Save
to save your note. (See “Entering Text” on
page 34.)
To read a saved note:

1. Press

and touch Main (

Main

) > Notes.

Touch
, touch the note you wish to delete,
then touch and drag Delete Selected to the right.

Calculator
Your phone comes with a built-in calculator. This
application becomes the default until another
calculator option is chosen.

Main

) > Notes.

2E. Calendar & Tools

Main

) > Calculator >

2. Enter numbers using the onscreen keypad.
3. Press equals (=) for the total.
4. Press

78

and touch Main (

Calculator.

To delete saved notes:
and touch Main (

– or –

1. Press

2. Touch a note from the list.
1. Press

detaches from the page, drag the selected note
over
and release it by lifting your finger off the
screen. See “Deleting Entries” on page 25.

to return to the previous screen.

M380_UG.book Page 79 Wednesday, May 11, 2011 2:36 PM

Tip Calculator

Unit Converter

Your phone comes with a built-in tip calculator
application.

Your phone comes with a built-in conversion
application.

and touch Main (

Main

) > Calculator > Tip

Calculator.

1. Press

and touch Main (

Main

) > Calculator >

Unit Converter.

2. Use the onscreen keypad to enter the total bill
amount and touch Done.
䡲 The total tip amount is then displayed at the
default percentage (default is 15%).

Calendar / Tools

1. Press

2. Select Distance, Temperature, Speed, Volume,
Weight, or Area.

Initial Unit

3. Touch the Tip Rate field and use the dialpad to
enter a new tip percentage value. (The correct tip
will be calculated instantly.)

Target Unit

4. If you’re splitting the check, touch the Split field and
enter the number of people in your party.

5. Touch Reset to delete all values.
6. Press

to return to the previous screen.

3. Touch the gray unit fields and select an initial unit
of measurement from the Unit page.

4. Use the onscreen keypad to enter a value for the
initial unit. (The converted value will be instantly
calculated and displayed below.)

2E. Calendar & Tools

79

M380_UG.book Page 80 Wednesday, May 11, 2011 2:36 PM

5. Press

to return to the previous screen.

1. Press

and touch Main (

Main

) > Calculator >

Carbon Calculator.

Fuel Efficiency

2. Create a new calculation by touching

Your phone comes with a calculator that allows you to
configure the amount you pay per gallon of fuel and
the resulting efficiency of your car’s mileage.

1. Press

and touch Main (

Main

) > Calculator >

Fuel Efficiency.

2. Create a new calculation by touching

.

3. Use your keypad to enter the Distance (miles),
and Fuel ($) amounts. (Press Done after each
entry.)

4. Press Calculate.

Carbon Calculator
Your phone comes with a calculator that allows you to
configure a general estimation of your vehicle and
household greenhouse gas (carbon dioxide)
emissions.

80

2E. Calendar & Tools

.

3. Use your keypad to enter the amount of Electricity
(kWh) and Natural Gas (kWh) used per month in
your home. Then, enter the amount of Fuel Oil
(gallon), Car (miles) driven, your Car Size (Compact,
Mid-sized or Full-sized) and Bus, Train and Plane
(miles) traveled per month.
The calculator displays your Carbon Footprint
(measurement of greenhouse gases you produce),
broken down into Electricity usage, Natural Gas and
Fuel Oil (t). The value of t is the time in seconds that it
takes for your measurement of power to make one full
revolution.

M380_UG.book Page 81 Wednesday, May 11, 2011 2:36 PM

Activating ASR

2F. Voice Services

䊳

Press

and touch Main (

Main

) > Voice

Command.

– or –
Automatic Speech Recognition (ASR) (page 81)

⽧

Sending a Message (page 84)

⽧

Opening Menus with ASR (page 86)

⽧

ASR Options (page 87)

Automatic Speech Recognition
(ASR)
You can use your phone’s built-in automatic speech
recognition (ASR) software to dial a phone number in
your Contacts or to launch phone functions. All you
have to do is to talk into the phone, and ASR will
recognize your voice and complete tasks by itself.

Press and hold

.

The screen displays and says “Say a command.” The
phone prompts you to say the name of the command
you want to use. To complete your task, simply follow
the voice prompts.
Note: Any of the onscreen options and functions can also be
touched to activate.

Voice Services

⽧

Available ASR commands include:
Call  to call an entry in your Contacts
list or a spoken phone number. (See “Making a
Voice Call With Speech to Action” on page 82.)
䢇 Send Text  to launch text messaging
on your phone and specify a recipient for a new
message. (See “Sending a Message” on page 84.)
䢇 Lookup  to lookup a Contacts entry name
from your current list of available contacts. (See
“Calling Contacts Entries” on page 83.)
䢇

2F. Voice Services

81

M380_UG.book Page 82 Wednesday, May 11, 2011 2:36 PM

䢇

䢇

Go To  to jump directly to menu items or
applications. (Opening Menus with ASR (page 86))
Check  to check your phone’s status. (See
“Checking Phone Status Using ASR” on page 86.)
Tip: Use ASR in a quiet environment so it can accurately

Making a Voice Call With Speech to Action
1. Press

and touch Main (

During ASR operation, press Help (left softkey) to get
instructions using the software.

) > Voice

– or –
Press and hold

recognize your commands.

Main

Command.

.

2. If you hear “Say a command,” say “Call.”
3. If you hear “Say the name or number,” say a name
or a phone number.

Tips for Using Voice Dial
Voice Dial works best in quieter environments.

4. If you hear “Which number?,” say a number type
(for example, “Mobile”).

When saying a name, speak at a normal speed and
say the name clearly. There is no need to pause
between the first name and last name.

Tip: You can skip steps 3 and 4 by saying a name and

Running the Speech to Action Tutorial

Note: If ASR does not recognize the name or number, it will

1. Press

and touch Main (

Command.

– or –
Press and hold

.

2. Touch Tutorial.

82

2F. Voice Services

Main

) > Voice

location after “Call” without pausing (for example, “Call
John Jones mobile”).

find the most likely matches and display a list of up to
three names or numbers. You will hear “Did you say…”
followed by the name or number. You can confirm by
saying “Yes.” Say “No” to change the selection.

M380_UG.book Page 83 Wednesday, May 11, 2011 2:36 PM

1. Press

and touch Main (

Main

) > Voice

Command.

– or –
Press and hold

.

2. Say “Call” followed by the name and the label for
the phone number you wish to call. For example,
say “Call John Smith Mobile.” The phone dials the
number stored for the contact “John Smith” with
the label “Mobile.”
If the location is not recognized or the name does not
have a phone number stored in Contacts, your phone
will play the message “Command not recognized, try
again?” and then choose to try again or cancel.
If a name has only a single number, or if you know the
name but are not sure which number to call, say “Call”
followed by the name only. For example, say “Call
John.” If the name is recognized and there is only one
phone number for the name, your phone immediately
places the call.

If there are multiple numbers stored for the contact, the
phone prompts you with “Which Number?” and displays
a list of options. You can select an option by saying it or
by touching the corresponding phone number
onscreen.

Calling Phone Numbers (Digit Dialing)
1. Press

and touch Main (

Main

) > Voice

Command.

– or –
Press and hold

.

2. Say “Call” followed immediately by a valid string of
digits to be dialed, for example, say “Call 555 555
5555.”

3. If the correct number is repeated, say “Yes” to dial
the number.
If the number is not recognized, the phone will
play the message “Did you say call?”
䡲 If the announced number is not correct, either say
“Yes,” “No,” “Cancel,” or “Repeat.” When the
correct number is announced, say “Yes” to dial
the number.
䡲

2F. Voice Services

83

Voice Services

Calling Contacts Entries

M380_UG.book Page 84 Wednesday, May 11, 2011 2:36 PM

Speak naturally and clearly and remember to speak
one digit at a time—1-800 should be pronounced “One
Eight Zero Zero.”

6. If the phone did not properly recognize the
command, it prompts you with “Did you say, send
text to?”

To send a text message:
and touch Main (

Main

) > Voice

Command.

7. Respond by saying one of the following: Yes, No
Repeat, or Cancel.

– or –
Press and hold

or a phone number.

5. If you hear “Which number?,” say a number type
(for example, “Mobile”) or press Call.

Sending a Message
1. Press

4. If you hear “Say the name or number,” say a name

Note: When you start a text message through voice activation,

.

2. If you hear “Say a command,” say “Send Text.”
3. Say the name or phone number of the recipient.
For example, say “John Smith” or “9725551212.”
The entry information for the specified contact is
displayed. Use the name of a person in your
Contacts list and, optionally, the type of number
(Mobile1, Home1, etc.) you want to send it to. For
example, say “Send Text John Smith Mobile1.”
Note: If a name contains multiple numbers and you do not
specify the number type (work, mobile, etc.), your
phone chooses the mobile number by default.

the message opens in Voice Mode automatically.

8. Use the keyboard to enter text and touch Send to
complete the message and deliver it.
To send a Picture Message:

1. Press

2F. Voice Services

Main

) > Voice

– or –
Press and hold

.

2. If you hear “Say a command,” say “Send Text.”
3. Repeat steps 3 - 7 from “Sending a Message” on
page 84.

84

and touch Main (

Command.

M380_UG.book Page 85 Wednesday, May 11, 2011 2:36 PM

4. Touch

> Picture and touch the location of the
picture you wish to send with the outgoing Picture
Mail message (My Photos or Take new Picture).
䡲 Follow the onscreen prompts to select a picture
and then attach it to the new Picture message.
> Add Subject to toggle it to the On

state and use the keyboard to enter text into the
Subject field.

6. Once complete, touch Send to complete the
process.
and touch Main (

Main

) > Voice

Command.

1. Press

Press and hold

and touch Main (

Main

) > Voice

Command.

– or –
Press and hold

.

3. Repeat steps 3 - 7 from “Sending a Message” on
page 84.

4. Touch

– or –
.

2. If you hear “Say a command,” say “Send Text.”
3. Repeat steps 3 - 7 from “Sending a Message” on
page 84.

4. Touch

To set the urgency of the message:

2. If you hear “Say a command,” say “Send Text.”

To send a voice message:

1. Press

message.
You can pause the recording process
by touching Done.

䡲

䡲

.

Touch the Mark as Urgent button to toggle it to the
On state and mark the new message as Urgent.

5. Touch Send to store your new voice message and
begin the delivery process.

> Voice Memo > Record.

2F. Voice Services

85

Voice Services

5. Touch

5. Begin recording your new outgoing voice

M380_UG.book Page 86 Wednesday, May 11, 2011 2:36 PM

Searching for a Contact

To see a list of possible choices:

1. Press
To search for a contact:

1. Press

and touch Main (

Main

) > Voice

Command.

) > Voice

.

2. Say “Go To.” A list of valid destinations is displayed
.

2. If you hear “Say a command,” say “Lookup.”
3. Say the name of the contact. For example, say
“John Smith”. The entry information for the
specified contact is displayed.

Opening Menus with ASR
Note: If a name contains multiple numbers and you do not
specify the number type (work, mobile, etc.), your
phone chooses the mobile number by default.

Open an application or access a menu by saying “Go
To” followed by the name of the application or menu.

and you are prompted with “Which shortcut?”
If the list is too long to fit on one screen, you can
say the name of a destination.
䡲 Examples can include: Email, Messaging, Driving
mode, Calculator, Notes, Calendar, Clock, or
Settings.
䡲

3. Say the name of the application you want the
phone to activate.

Checking Phone Status Using ASR
You can use ASR to obtain information about your
phone such as Status, Time, Signal Strength, Network,
Battery, and My Phone Number.

1. Press
Command.

86

Main

– or –
Press and hold

– or –
Press and hold

and touch Main (

Command.

2F. Voice Services

and touch Main (

Main

) > Voice

M380_UG.book Page 87 Wednesday, May 11, 2011 2:36 PM

To change ASR confirmation:

– or –
Press and hold

.

2. If you hear “Say a command,” say “Check.”
3. If you hear “Which status item?,” say a command.

ASR Options

Your phone can be configured to take a specific action
prior to initiating any voice command parameter.

1. Press

and touch Main (

Press and hold
and touch Main (

.

2. From the “Say a Command” page, touch
Main

) > Voice

Command.

Settings > Confirmation.

and touch Main ( Main ) > Settings >
Speech to Action > Confirmation.

Press

Press and hold

.

2. From the “Say a Command” page, touch Settings.

3. Touch one of the available options:
䡲

– or –
and touch Main (

Main

) > Settings >

Speech to Action.

From the Settings page you can configure the verbal
Confirmation, activate the training mode (Adaptation),
configure the modes (Expert/Prompt), or get
information about the Speech to Action software.

Automatic to always provide you with options if

there was an issue registering the command,
confirm any commands, and then announce any
actions.
䡲 Always Confirm to always confirm any command
actions before they are done, even if it was
properly registered.

2F. Voice Services

87

Voice Services

– or –

– or –

Press

) > Voice

– or –

To configure the voice settings:

1. Press

Main

Command.

M380_UG.book Page 88 Wednesday, May 11, 2011 2:36 PM

䡲

Never Confirm to never confirm any command
operations. The phone will always act on what it
registers as the current command, even if it is
incorrect and without notifying you.

Adaptation

reach a screen that reads, “Adapting.”
Note: It is recommended that you perform the complete

and touch Main (

Main

) > Voice

Command.
Note: This can also be reached from Main > Settings >
Speech to Action.

2. From the “Say a Command” page, touch
Settings > Adaptation > Adapt Voice > Start.

3. Hold the phone so that the microphone is
approximately six inches away from your mouth
and you can clearly read the onscreen number
sequences.

4. Repeat either the digits or words shown onscreen
using a normal tone of voice.
If the phone cannot recognize your words, it will
continue to display the same information
onscreen.

䡲

88

digits or words.

6. When you are finished with a full session, you will
7. Touch OK to save.

To adapt the system to your voice:

1. Press

5. Repeat the previous step for the remaining sets of

2F. Voice Services

Adapt Voice session at least once to achieve the
maximum benefit of this feature. If a partial adaptation is
performed, you can always return later and resume the
process from the halfway point.

To reset the adaptation:

1. Press

and touch Main (

Main

) > Voice

Command.

– or –
Press and hold

.

2. From the “Say a Command” page, touch Settings
> Adaptation > Reset Voice. (The phone displays a

reset voice dialog.)

3. Touch Yes to reset the voice recognition
parameters or No to exit.

M380_UG.book Page 89 Wednesday, May 11, 2011 2:36 PM

3. Touch one of the following onscreen options:

If your phone is not confident it has recognized a name
or number correctly, it might display a choice list and
prompt you with “Call?” followed by the first choice on
the list. To confirm the choice, say “Yes,” or to hear the
next choice, say “No.” You can also select the correct
choice by touching the associated onscreen option. To
cancel the command, say “Cancel,” or to say the name
or number again, say “Repeat.”

Enabling and Disabling ASR Audio Modes
You can customize whether the Voice Recognition
feature displays either a list of top Voice Recognition
choices or automatically dials the first number without
displaying a choice list.
To change the ASR mode:

1. Press

About
You can view information such as the ASR software
version, device name, and ASR software website link.
To view the About screen:

1. Press

and touch Main (

Main

) > Voice

and touch Main (

Main

) > Voice

Command.

– or –

Command.

– or –
Press and hold

Expert Mode displays both a selectable list of
matching entries and if the first entry is not
correct, the phone will continue to read out each
available option until it detects either a
confirmation (Yes) or rejection (No).
䡲 Prompt Mode displays a selectable list of available
dialing options and only reads out the entry
name. You are required to touch an onscreen
option to activate a command.
䡲

Voice Services

Using Choice Lists

Press and hold
.

2. From the “Say a Command” page, touch

.

2. From the “Say a Command” page, touch
Settings > About.

Settings > Mode.

2F. Voice Services

89

M380_UG.book Page 90 Wednesday, May 11, 2011 2:36 PM

2G. microSD Card
⽧

Using Your Phone’s microSD Card and Adapter (page 90)

⽧

Memory Status (page 92)

⽧

Connecting Your Phone to Your Computer (page 92)

Your phone lets you use a microSD™ card to expand
the available memory space.

Using Your Phone’s microSD Card
and Adapter

It allows you to store images, music, and voice data in
your phone.
Important: Although the Camera can function with or without
a microSD card present, music playback is
dependant on the presence of an internal
microSD card. The Samsung Trender can
support a microSD card of up to 32GB.

Important: The phone does not support formatting of the
microSD card using anything other than FAT16.
FAT32 formatting file systems are not supported.
FAT32 is the file system utilized in some of the
®
older versions of Microsoft Windows .

Inserting the microSD Card
1. Slide the phone cover off to reveal the open
microSD slot.

Using the microSD Card
Your phone is capable of supporting a standard
microSD (Secure Digital) memory card to expand the
phone’s available memory space.

90

2G. microSD Card

2. Make sure the microSD card's gold contacts are
facing down.

M380_UG.book Page 91 Wednesday, May 11, 2011 2:36 PM

Note: Be sure to use only recommended microSD cards
(< 32GB). Using non-recommended microSD cards
could cause data loss and damage your phone.

Removing the microSD Card
1. Slide the phone cover off to reveal the slot with the
microSD card inserted.
microSD card
slot

2. Firmly press the card into the slot and release (it
should pop partially out of the slot.

3. Remove the card from the slot.
4. Replace the cover back over the open slot.
Note: The microSD card can be easily damaged by improper

and firmly push it in until the end of the card aligns
with the edge of the battery area.
WARNING: Do not over-insert the card as this can damage
the contact pins.

4. With the card now securely installed, place the
cover back into its original position.

operation. Please be careful when inserting, removing,
or handling them.

Note: DO NOT remove a microSD card while files are being
accessed or transferred. Doing so will result in loss or
damage of data.

microSD Card

3. Carefully insert a microSD card into the open slot

Make sure your battery is fully charged before using the
microSD card. Your data may become damaged or
unusable if the battery runs out while using the
microSD card.

2G. microSD Card

91

M380_UG.book Page 92 Wednesday, May 11, 2011 2:36 PM

Memory Status
The Samsung Trender allows you to review the
memory allocation of both your phone’s internal
storage and that of the microSD card.

1. Press

and touch Main ( Main ) > Settings >
General > Memory status.
䡲 The Memory Status page is divided into two
sections: In Phone and Memory Card.

2. Press

to return to the previous screen.

Connecting Your Phone to Your
Computer
Before using your phone's mass storage capabilities,
you must first install the microSD card into the phone
before connecting the Samsung Trender to your
computer. You can find additional support at
www.sprint.com/support.

92

2G. microSD Card

Important: If you experience a setup issue, refer to the
Troubleshooting USB Connection section
(page 93).

1. Connect one end of a compatible USB cable to an
open USB port on your computer.

2. Plug the other end of the USB cable into your
Accessories/Power Cable Jack located on the
bottom of the phone. (Wait for the connection to be
completed. When connected, your computer will
automatically detect your phone.) Your phone's
screen will display two options:
䡲 Storage Mode provides access to the contents of
the internal microSD card as if it were any other
external storage device.
䡲 Charge/PAM provides power to the phone via a
connected USB cable.

3. From the phone screen, touch Storage Mode.

M380_UG.book Page 93 Wednesday, May 11, 2011 2:36 PM

5. Select a connection to the Internet and click Next.
The device should now be properly setup for USB
communication.
䡲 Verify the device screen displays Storage Mode.

6. Click the My Computer icon on the Windows
desktop, and double-click the newly created drive
letter (which may appear as an icon or text,
depending on your View settings). Once formatted,
there are now folders created on the card until the
camera and music features are used (page 95).
䡲 The default folders that appear are:
● DCIM is the default location for pictures taken
by the phone.

Incorrect

Note: Purchased content such as Ringers, Screen Savers,

4. From the Found New Hardware Wizard, select Install
the software automatically and click Next.
䡲

The computer should recognize the device as
using Samsung CDMA Technologies software.

●

music is the default storage location for
downloaded and sideloaded music files. This
location is created automatically once the
music player application is launched. (See
“Creating your Music Folder” on page 149.)

7. Double-click a folder to reveal its contents.

2G. microSD Card

93

microSD Card

etc, are stored locally on the phone itself.

Correct

M380_UG.book Page 94 Wednesday, May 11, 2011 2:36 PM

Troubleshooting USB Connection
If there is ever a circumstance where your setup of the
device’s USB connection has an issue, try these
troubleshooting tips.

1. Verify your computer is able to access the Internet
prior to connection and that this connection is not
lost during these troubleshooting procedures.
䡲 Some system connection might require additional
setup data available online.

2. Once the device is connected to the computer via
USB, select Storage Mode to begin the USB
connection setup.
䡲 Selecting the Charge option closes the USB data
connection.
䡲 Verify the device screen shows Storage Mode.

3. From the Found New Hardware Wizard, select Install
the software automatically and click Next.

4. Select a connection to the Internet and click Next.
5. If a Cannot install this Hardware screen appears,
follow these steps:
䡲 Click Finish.

94

2G. microSD Card

From your Desktop, right-click on the My
Computer icon and select Properties (from the
onscreen context menu).
䡲 Click the Hardware tab and select the Device
Manager.
䡲 Open the ? Other devices section from the list.
Confirm there is a USB MMC Storage item listed.
● This entry indicates an error occurred during
the USB driver installation process.
䡲 Using your mouse, right-click on USB MMC
Storage and select Update Driver....
䡲 From the Found New Hardware Wizard, select
Install the software automatically and click Next >
Finish.
䡲

Transferring data directly to and from the
microSD
You can access the microSD card and use it just as
easily as any other communicating storage device.

1. Connect the USB cable (page 92) and on the
phone screen, touch Storage Mode.

M380_UG.book Page 95 Wednesday, May 11, 2011 2:36 PM

[device drive letter] entry to display the folders and

files currently available on the internal microSD
card.

3. Open a folder on your computer and begin the
transfer process of files from your computer to the
internal card’s target folder.
Note: This process can be reversed from copying data from
the microSD card back to the connected computer.

To remove the connection:

1. When you have finished transferring data, click the
USB device icon on your computer’s taskbar, and
follow the onscreen instructions to safely unplug
the USB cable.

2. To complete the disconnect process, touch and
drag the Disconnect slider.

Creating Folders in the microSD Card
1. From your Desktop, double-click My Computer >
[device drive letter].

2. Right-click and select New > Folder.

WARNING: Do not alter or delete the four default folders.
These are used by the phone to parse out the
different file formats and contents.

Formatting the microSD Card
Formatting a microSD card permanently removes all
files stored on the card.

1. From your Desktop, double-click My Computer >
[device drive letter].

2. Right-click and select Format. (A warning will be
displayed.)

3. If you are sure you wish to remove all the files from
your microSD card, follow the onscreen
instructions.
Note: The formatting procedure erases all the data on the
microSD card, after which the files CANNOT be
retrieved. To prevent the loss of important data, please
back up your data before formatting the card.

microSD Card

2. From your Desktop, double-click My Computer >

Note: When a formatted card is inserted into (or detected by)
the M380, the four default folders will be created after
reboot.

2G. microSD Card

95

M380_UG.book Page 96 Wednesday, May 11, 2011 2:36 PM

Important: The phone only supports microSD card

䢇

formatting using FAT16. FAT32 formatting file
systems are not supported. FAT32 is the file
system utilized in some of the older versions of
Microsoft Windows.

Important Connection Information
䢇

䢇

䢇

䢇

96

To use the USB Memory Card mode, the microSD
card must be installed before connecting the
Samsung Trender to your computer.
To avoid loss of data, DO NOT remove the USB
cable, the microSD card, or the battery while files are
being accessed or transferred.
DO NOT use your computer to change or edit folder
or file names on the microSD, and do not attempt to
transfer large amounts of data from the computer to
the microSD card. Doing so may cause the microSD
card to fail.
DO NOT turn off or restart your computer, or return to
the unlock screen, while using a mass storage
device. Doing so will result in loss or damage of data.

2G. microSD Card

䢇

While your phone is connected to the computer, your
phone’s screen will display “Phone Off” and
“Connected to Computer.” You can make or receive
calls while your phone is connected to the computer,
but not when you are actively using the USB
connection. To inactivate your USB connection while
your phone is connected to your computer, slide the
Disconnect bar on the phone's screen to the right.
You can now make and receive calls, and your
phone will continue to charge through the computer
connection.
If you connect a mass storage device to a peripheral
device, your phone may not work properly.

M380_UG.book Page 97 Wednesday, May 11, 2011 2:36 PM

To take a picture:

1. Press and hold

once to activate camera

mode.

Camera

2H. Camera

– or –
⽧

Taking Pictures (page 97)

⽧

Storing Pictures (page 101)

Taking Pictures
Taking pictures with your phone’s built-in camera is as
simple as choosing a subject, pointing the lens, and
pressing a button.
Important

Press

and touch Fun (

Fun

) > Camera.

2. Using the phone’s main display screen as a
viewfinder, aim the camera lens at your subject.

3. Press

until the shutter sounds. The picture
will automatically be saved into the current default
storage location (In phone by default.)

Photos can be stored in either the phone’s
internal memory or on a microSD card (sold
separately). Your phone’s internal memory
contains 100MB of storage capacity; it can
support microSD cards of up to 32GB.

2H. Camera

97

M380_UG.book Page 98 Wednesday, May 11, 2011 2:36 PM

Note: Although images can be stored in the phone’s internal
memory or optional microSD card, data can not be
saved onto the phone’s internal memory. To set the
storage options for images, see “Setting Storage
Options” on page 101.

4. Take a few minutes to get familiarized with the
White Balance

1. Once the photo has been taken, touch

to
open the media screen with the current image
shown.
– or –
Press

layout of the Camera screen.
Resolution

Using the My Photos Folder

Battery Charge

and touch Fun (

Fun

) > My Photos.

2. Touch a CAMERA folder from either the phone or
microSD.

3. Select an image file from the media screen.
Picture

Delete

Settings
Send
Store
Number of
Pictures Left

View My Photos
Display Image
Folder
Grid View

98

2H. Camera

Launch Slideshow

M380_UG.book Page 99 Wednesday, May 11, 2011 2:36 PM

1. Launch the My Photos screen (page 98) and select
a CAMERA location (Phone or microSD card).

2. Touch one of the available options:
䡲

Delete (

) to delete the active file.

Send (
) to send the image via Messaging or
via Bluetooth.
䡲 Store (
) to copy the image to your MicroSD
Card.
䡲 Slide show (
) to display a slideshow
sequence of the current images found in the My
Phone folder.
䡲

To use the Image options:

1. Launch the My Photos screen (page 98) and select
a CAMERA location (Phone or microSD card).

2. Touch an onscreen image and select one of the
following options:
Delete (
) to delete the active image.
䡲 Bluetooth (
) to send the picture via Bluetooth.
䡲

) to display a slideshow
sequence of the current images found in the My
Phone folder.
䡲 Zoom (
) to increase/decrease the
magnification of the currently active file.
䡲 Rotate (
) to rotate the selected image in a
clockwise direction at 90 degree increments.
䡲 Send (
) to send your picture via Sprint Picture
Mail.
䡲 Assign (
) to assign the active image to either
a Picture ID image or as a Background.
䡲 More ( More ) to provide additional image options:
● Copy to memory card to copy the current file
from the camera storage to an available
microSD card location, such as Camera.
● Media info to display information about the
current image such as File Name, Date, File
Size, Resolution.
䡲

Slide show (

Note: The Copy to memory card option only appears if you
are viewing a file that is currently stored on the phone
and wish to copy it to the card.

2H. Camera

99

Camera

To use the My Photos options:

M380_UG.book Page 100 Wednesday, May 11, 2011 2:36 PM

Assigning an Image to a Contacts Entry
1. Press

and touch Fun (

Fun

Accept

) > My Photos.

2. Scroll through your available images and touch an

Resize slider

image to view it at full screen.

3. Touch
䡲

and touch Picture ID.
This option allows the selected image to be
displayed when an incoming call is from a
selected Contacts entry.

4. Prepare the selected image for use (adjusting,
cropping, and zooming), then touch
you are complete.

once
Visible Area

5. Touch an entry from the Select a Contact screen to
complete the picture assignment, see “Adding a
New Contacts Entry” on page 59.

Rotate image

Assigning an Image to the Background Display
1. Press

and touch Fun (

Fun

) > My Photos.

2. Scroll through your available images and touch an
image to view it at full screen.

3. Touch
䡲

100

2H. Camera

and touch Background.
This option allows the selected image to be
displayed as a background image.

M380_UG.book Page 101 Wednesday, May 11, 2011 2:36 PM

rotate are available), then touch
complete.

once you are

1. Press
2. Touch

Storing Pictures

Setting Storage Options
Even if a microSD card is detected, all pictures are
automatically stored within the phone's CAMERA folder
on the card. To use the larger storage capacity of an
internal microSD card, the storage destination must be
set differently.
to activate camera mode.

– or –
Press

and touch Main (

Main

) > Messaging.

to compose a new picture message.

3. Select the contact entry method you prefer by

Your phone’s picture storage area is called My Photos.
䢇 My Photos (consists of files stored within the phone
and microSD’s CAMERA folder).

1. Press and hold

Sending Pictures From Messaging
Camera

4. Prepare the selected image for use (only resize or

and touch Fun (

Fun

) > Camera.

2. Assign the storage location by touching
Storage.

3. Select the location Phone or Memory card.

>

touching an associated option:
Recent List to select a recipient from a list of
recently sent messages.
䡲 Contacts to select a recipient from your Contacts
(qualifying Contacts entries must contain a
wireless phone number or an email address).
䡲 Manual Entry to manually enter a recipient by
choosing either:
● Enter phone number to use the onscreen
dialpad to enter a wireless phone number.
Touch Done to continue.
● Enter email address to use the keyboard to
enter the recipient’s email address. Touch
Done to continue.
䡲

Note: The Recipient entry must be either a mobile number or
email address to continue using this feature.

4. Touch

> Picture.

2H. Camera

101

M380_UG.book Page 102 Wednesday, May 11, 2011 2:36 PM

5. Touch My Photos to select a picture, then touch
one or more thumbnail images and touch OK.
– or –
Touch Take New Picture to take a new picture and
then touch
to attach.

6. Add more recipients by touching

and

repeating step 3.

7. From the Messaging screen, select additional
options by touching
.
䡲 Toggle Add Subject On to enter a subject for the
message.
䡲 Toggle Mark as Urgent On if the message is
urgent.
䡲 Touch Voice Memo to record and attach a voice
memo.

8. When you have finished adding content, review
your message and touch Send.

102

2H. Camera

Sending Pictures From the My Photos
Folder
1. Press

and touch Fun ( Fun ) > My Photos >
CAMERA to display the thumbnail view.

2. Touch

(Send) > Messaging to display the
thumbnail view.

3. Select a picture to send by touching it. (You can
select multiple pictures which are then highlighted
in blue.)
䡲 To “deselect” a file, touch it again until it is no
longer highlighted.

4. Touch OK to attach your images to the new
message.

5. Select the contact entry method you prefer by
touching an associated option:
Recent List to select a recipient from a list of
recently sent messages.
䡲 Contacts to select a recipient from your Contacts
(qualifying Contacts entries must contain a
wireless phone number or an email address).
䡲

M380_UG.book Page 103 Wednesday, May 11, 2011 2:36 PM

䡲

Manual Entry to manually enter a recipient by

choosing either:

●

Enter phone number to use the onscreen
dialpad to enter a wireless phone number.
Touch Done to continue.
Enter email address to use the keyboard to
enter the recipient’s email address. Touch
Done to continue.

Camera

●

Note: The Recipient entry must be either a mobile number or
email address to continue using this feature.

6. From the Messaging screen, select additional
options by touching
.
Toggle Add Subject On to enter a subject for the
message.
䡲 Toggle Mark as Urgent On if the message is
urgent.
䡲 Touch Voice Memo to record and attach a voice
memo.
䡲

7. When you have finished adding content, review
your message and touch Send.

2H. Camera

103

M380_UG.book Page 104 Wednesday, May 11, 2011 2:36 PM

Turning Bluetooth On and Off

2I. Bluetooth
⽧

Turning Bluetooth On and Off (page 104)

⽧

Using the Bluetooth Settings Menu (page 105)

⽧

Pairing Bluetooth Devices (page 106)

⽧

Sending Items via Bluetooth (page 108)

About Bluetooth
Bluetooth is a short-range communications technology
that allows you to connect wirelessly to a number of
Bluetooth devices, such as headsets and hands-free
car kits, and Bluetooth-enabled handhelds, computers,
printers, and wireless phones. The Bluetooth
communication range is usually up to approximately
30 feet.

104

2I. Bluetooth

By default, your phone’s Bluetooth feature is turned off.
Turning Bluetooth on makes your phone “discoverable”
by other in-range Bluetooth devices.
To turn Bluetooth on:

1. Press

and touch Main (

Main

) > Settings >

Bluetooth.

2. Touch the Bluetooth button to toggle it to the On
position. (The page then refreshes to reveal new
functionality and options.)
To turn Bluetooth off:

1. Press

and touch Main (

Main

) > Settings >

Bluetooth.

2. Touch the Bluetooth button to toggle it to the Off
position to disable Bluetooth and hide all options.

M380_UG.book Page 105 Wednesday, May 11, 2011 2:36 PM

The following icons show your Bluetooth connection
status at a glance:
– Bluetooth is active (default status)
– Bluetooth is in visible mode and searching for
a compatible device
– Bluetooth is paired and connected to a headset

Using the Bluetooth Settings Menu
The Bluetooth menu allows you to set up many of the
characteristics of your phone’s Bluetooth service,
including:
䢇 Changing the identifying name your phone uses
when communicating via Bluetooth
䢇 Setting your phone’s visibility (or “discoverability”) for
other Bluetooth devices
䢇 Displaying your phone’s Bluetooth information
䢇 Pairing with new Bluetooth devices

To access the Bluetooth Settings menu:

1. Press

and touch Main (

Main

) > Settings >

Bluetooth.

2. Set your Bluetooth options to:
Touch Visibility to set your Bluetooth visibility.
Select one of the following options: Always visible,
Visible for 3 min, or Hidden to set your Bluetooth
visibility.
䡲 Touch Trusted devices to search for available
devices. See “Viewing Information for Available
Devices” on page 106.
䡲 Touch Device Name and use the keyboard to
rename your phone for Bluetooth usage. See
“Entering Text” on page 34.
䡲

Bluetooth

Bluetooth Status Indicators

Assigning a Bluetooth Name to Your
Phone
By default, your phone is given the Bluetooth name
“SPH-M380.” Whereas this is a descriptive name, it can
prove confusing when there are other similar devices
within communication range. You can easily change
your phone's Bluetooth name.

2I. Bluetooth

105

M380_UG.book Page 106 Wednesday, May 11, 2011 2:36 PM

1. Press

and touch Main (
Bluetooth > Device Name.

Main

Pairing Bluetooth Devices

) > Settings >

2. Touch the name field and press and hold

to

delete the default “SPH-M380” name.

3. Use the keyboard to enter a new descriptive name
for your phone and touch Done or press

.

Viewing Information for Available Devices
You can now also review detailed information for any
available devices.

1. Press

and touch Main (

Main

) > Settings >

Bluetooth > Trusted devices.

2. Touch the information button (

) for a currently
listed entry. Scroll down the list to view all available
field descriptions.

3. Press

106

to return to the previous listing.

2I. Bluetooth

Paired Devices
The Bluetooth pairing process allows you to establish
trusted connections between your phone and another
Bluetooth device. When devices are paired, a passkey
is shared between devices, allowing for fast, secure
connections while bypassing the discovery and
authentication process.
Note: To pair Bluetooth devices with your Samsung Trender,
make sure your phone is visible to other devices. See
“Using the Bluetooth Settings Menu” on page 105.

M380_UG.book Page 107 Wednesday, May 11, 2011 2:36 PM

3. If necessary, enter the passkey (PIN) for the
external device and touch Pair.
– or –

Bluetooth-capable
Phone
Bluetooth Headset

Confirm the passkey on both connecting devices
match and, on the Trender, move the slider to the
Accept (right).

4. Once the recipient enters the passkey/passaged
Bluetooth

Bluetooth-capable
Computer

for your Trender, the pairing will be complete.
Note: Due to different specifications and features of other
Bluetooth-compatible devices, display and operations
may be different, and functions such as transfer or
exchange may not be possible with all Bluetoothcompatible devices.

To pair your phone with another Bluetooth device:
and touch Main ( Main ) > Settings >
Bluetooth > Trusted devices. (Your phone will

1. Press

display a list of discovered in-range Bluetooth
devices.)

2. Scroll down the list and touch a device name to
begin the pairing process.

Disconnecting Your Paired Devices
Disconnecting a device does not delete it from the list
but rather temporarily deactivates the connection which
can later be reactivated.

1. Press

and touch Main (
Bluetooth > Trusted devices.

Main

) > Settings >

Note: If you would like to search for new devices, from within
this list, touch

.

2I. Bluetooth

107

M380_UG.book Page 108 Wednesday, May 11, 2011 2:36 PM

2. Touch an entry’s name from the Trusted Devices
list to begin the disconnection process.

Reconnecting Your Paired Devices
1. Press

and touch Main (

Main

) > Settings >

Bluetooth > Trusted devices.

2. Verify your visibility to other devices.
There is no need to repair your phone if you have
already been successfully paired with another device
and your visibility is set to Always visible.
Note: Successful repairing is also dependant on the
Bluetooth capabilities of the externally paired device.

Deleting Paired Devices
and touch Main (
Bluetooth > Trusted devices.

2. Touch

Main

) > Settings >

to open the Delete menu.

3. Touch a device from the current list. Selected
devices are then highlighted in blue.

4. Touch and drag Delete Selected
108

2I. Bluetooth

1. Press

and touch Main (
Bluetooth > Trusted devices.

2. Touch

Main

) > Settings >

to open the Delete menu.

3. Touch

to select all previously paired devices
in the current list. Selected devices are then
highlighted in blue.

4. Touch and drag Delete Selected

to the right.

Sending Items via Bluetooth
You can send data saved on your phone to another
Bluetooth device.

Sending Contact Information via Bluetooth

To delete a specific paired device:

1. Press

To delete all paired devices:

to the right.

Prior to using this feature, Bluetooth must first be
enabled (
). See “Turning Bluetooth On and Off” on
page 104.

1. Press

and touch Main (
Bluetooth > Trusted devices.

Main

) > Settings >

2. Touch a target Bluetooth device from the list.

M380_UG.book Page 109 Wednesday, May 11, 2011 2:36 PM

your available Contacts (Transfer Contacts list).
Note: To be detected by the Samsung Trender, an external
Bluetooth device must be both active and visible.

4. Select a Contacts entry from the Transfer contacts
screen. Selected Contacts are then highlighted in
blue.

5. Touch and drag

Send

to the right.

6. The recipient must then accept the incoming

4. Touch a folder and select a picture to send by
touching it. (You can select multiple pictures which
are then highlighted in blue.)
䡲 To “deselect” a file, touch it again until it is no
longer highlighted.

5. Touch

to accept the image selection and
begin transferring the image(s).

6. The recipient must either accept or decline the
incoming image file.

contact card. Accepting places a copy of the
incoming entry into the person’s Contacts entry list.

Bluetooth

3. Touch the Contacts button to begin searching from

Note: You can transfer Contacts from your old phone if it has
Bluetooth capability to your Samsung Trender.

To send pictures via Bluetooth:

1. Press

and touch Main (
Bluetooth > Trusted devices.

Main

) > Settings >

2. Touch a target Bluetooth device from the list.
3. Touch the My Photos button to begin searching for
an available image.

2I. Bluetooth

109

M380_UG.book Page 110 Wednesday, May 11, 2011 2:36 PM

M380_UG.book Page 111 Wednesday, May 11, 2011 2:36 PM

Section 3

Sprint Service Features

M380_UG.book Page 112 Wednesday, May 11, 2011 2:36 PM

3A. Sprint Service:
The Basics
⽧

Voicemail (page 112)

⽧

Text Messaging (SMS) (page 115)

⽧

Caller ID (page 117)

⽧

Call Waiting (page 117)

⽧

Making a Three-Way Call (page 118)

⽧

Call Forwarding (page 119)

⽧

Roaming (page 120)

Voicemail

Always use a passcode to protect against unauthorized
access.

1. Make sure your phone is on.
2. Press

and touch Dialer (

3. Press and hold

Dialer

).

.

4. Follow the system prompts to:
Create your passcode.
Record your name announcement.
䡲 Record your greeting.
䡲
䡲

Note: Voicemail Passcode
Sprint strongly recommends that you create a
passcode when setting up your voicemail to protect
against unauthorized access. Without a passcode,
anyone who has access to your phone is able to
access your voicemail messages.

Setting Up Your Voicemail

Voicemail Notification

Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your phone is activated.

There are several ways your phone alerts you to a new
message:
䢇 By displaying a message on the screen.
䢇 By the LED blinking red.

112

3A. Sprint Service: The Basics

M380_UG.book Page 113 Wednesday, May 11, 2011 2:36 PM

䢇
䢇

By the Home key (
) blinking blue.
By sounding the assigned ringer type.
By displaying
at the top of your screen.

When you have a missed call or receive a new
message (such as Voicemail, Text or Picture), your
phone alerts you and displays a While you were out
(
) icon. This icon alerts you to either new
messages (Text and Picture), Voicemail, or missed
calls.

Voicemail Messages

Missed Calls

Sprint Service

䢇

Call Entry

New Voicemail Message Alerts
When you receive a new voice message, your phone
alerts you and prompts you to call your voicemail.
To call your voicemail:

1. Press

and touch Dialer (

Dialer

).

3A. Sprint Service: The Basics

113

M380_UG.book Page 114 Wednesday, May 11, 2011 2:36 PM

2. Press and hold

. (Your phone will dial your

voicemail box.)

1. Touch

You can review your messages directly from your
phone or from any other touch-tone phone. To dial
from your phone, either speed dial your voicemail or
use the menu keys.

2. Touch New Voicemails.

Using One-Touch Message Access

– or –
from the top of the screen to reveal an
onscreen popup.

To display your Missed Log:
䊳

From the While you were out screen, touch the
number or Contacts entry from the list.

Note: When you are roaming off the Nationwide Sprint
Network, you may not receive notification of new
voicemail messages. Sprint recommends that you
periodically check your voicemail by dialing your
ten-digit wireless phone number. When your voicemail
answers, press
and enter your passcode.
Roaming rates apply when you access voicemail while
roaming off the Nationwide Sprint Network.
Your phone accepts messages even when it is turned
off. However, your phone notifies you of new messages
only when it is turned on and you are in a Sprint service
area.

114

Retrieving Your Voicemail Messages

3A. Sprint Service: The Basics

1. Press

and touch Dialer (

2. Press and hold

Dialer

).

. (Your phone will dial your

voicemail box.)

Using Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press * (asterisk).
3. Enter your passcode.
Tip: When you call into voicemail, you first hear the header
information (date, time, and sender information) for the
message. To skip directly to the message, press 4 during
the header.

M380_UG.book Page 115 Wednesday, May 11, 2011 2:36 PM

Your phone may temporarily continue to display the
message icon after you have checked your text
messages, voicemail, missed events, email, etc.

1. Locate the

icon at the top of the screen.

2. Select a message, voicemail, or missed call entry.
Once those messages have been reviewed,
will stop displaying onscreen.

Text Messaging (SMS)

3. Select the contact entry method you prefer by
touching an associated option:
Recent List to select a recipient from a list of
recently sent messages.
䡲 Contacts to select a recipient from your Contacts
(qualifying Contacts entries must contain a
wireless phone number or an email address).
䡲 Manual Entry to manually enter a destination by
choosing either:
● Enter phone number to use the onscreen
dialpad to enter a wireless phone number.
Touch Done to save the entry.
● Enter email address to use the keyboard to
enter the recipient’s email address. Touch
Done to save the entry.
䡲

With SMS Text Messaging, you can send and receive
instant text messages between your wireless phone
and another messaging-ready phone. When you
receive a new message, it will automatically display on
your phone’s screen.

4. Use the keyboard to enter a message. (See

Composing Text Messages

5. Add more recipients by touching

1. Press
2. Touch

and touch Main (

Main

) > Messaging.

to compose a new text message.

“Entering Text” on page 34.)
and

repeating step 3.

6. Review your message and touch Send.

3A. Sprint Service: The Basics

115

Sprint Service

Clearing the Message Notification Icon

M380_UG.book Page 116 Wednesday, May 11, 2011 2:36 PM

Accessing Text Messages

To use additional Message options:
䊳

To read an SMS Text message:
When you receive a text message, you will hear an
announcement tone and a
icon is displayed at the
top of the screen.
䊳

Touch
message.

> New Messages to read the new

– or –

1. Press

and touch Main (

Main

) > Messaging.

2. Touch a message entry from the list.
To reply to an SMS Text message:

1. While the message is open, touch Reply.
2. Compose your reply by using your keyboard to
enter your message. (See “Entering Text” on
page 34.)

3. Review your message and touch Send.

While the message is open, select one of the
following options:
䡲 Touch Contacts ( Contacts ) to Block this number,
Allow this number, or View Contact.
䡲 Touch Reply to reply to the message.
䡲 Touch Forward to forward the message.
䡲 Touch Lock to require your user lock code entry
in order to view the message.
䡲 Touch Info to view additional information about
the message.

Deleting Messages
To delete all messages:

1. Press
2. Touch

and touch Main (

3A. Sprint Service: The Basics

) > Messaging.

3. Touch

to select all messages in the current
list. Selected messages are then highlighted in
blue.

4. Touch and drag Delete Selected

116

Main

to open the Delete menu.

to the right.

M380_UG.book Page 117 Wednesday, May 11, 2011 2:36 PM

To delete selected messages:

1. Press

and touch Main (

2. Touch

Main

) > Messaging.

to open the Delete menu.

To permanently block your number, call Sprint
Customer Service.

Call Waiting

3. Touch any messages you wish to delete. Selected
to the right.

Using Outlook to Send SMS Messages
See “Using Outlook to Send SMS Messages” on
page 132.

When you’re on a call, Call Waiting alerts you to
incoming calls by sounding two beeps. Your phone’s
screen informs you that another call is coming in and
displays the caller’s phone number (if it is available and
you are in digital mode).
To respond to an incoming call while you’re on a call:
䊳

Caller ID

Touch and drag
. (This puts the first
caller on hold and answers the second call.)

Sprint Service

messages are highlighted in blue.

4. Touch and drag Delete Selected

To switch back to the first caller:
Caller ID allows people to identify a caller before
answering the phone by displaying the number of the
incoming call. If you do not want your number
displayed when you make a call, follow these steps.

1. Press
2. Touch
the

and touch Dialer (

).

. (The phone number appears in
button.)

972-123-4567

TALK

Dialer

䊳

Touch the caller entry to re-activate the first call
and place the second caller on hold.

Tip: For those calls where you don’t want to be interrupted,
you can temporarily disable Call Waiting by pressing
* 7 0 before placing your call. Call Waiting is automatically
reactivated once you end the call.

3A. Sprint Service: The Basics

117

M380_UG.book Page 118 Wednesday, May 11, 2011 2:36 PM

Making a Three-Way Call

䡲

With Three-Way Calling, you can talk to two people at
the same time. When using this feature, the normal
airtime rates will be charged for each of the two calls.

1. Press

and touch Dialer (

Dialer

).

2. Enter a phone number using the onscreen
dialpad.

3. Touch
the

. (The phone number appears in
button.)

972-123-4567

TALK

4. Once you have established the connection,
touching Add Call reveals an options menu from
where you will choose the next number.
䡲 Speed Dial allows you to choose the next dialed
number from your current Speed Dial list.
䡲 Contacts allows you to choose the next dialed
number from your current Contacts list.
䡲 History allows you to choose the next dialed
number from a Recent Calls entry.

118

3A. Sprint Service: The Basics

Dialpad displays an onscreen dialpad that you
can use to dial your next number manually.

5. Touch an entry, use the
dialpad to enter the
second number, or
touch Talk to connect to
the second caller.

Join Both Callers

6. Once the second call
has connected and is
active, touch
to join both callers and
begin your three-way
call.
If one of the parties you
called hangs up during
your call, you and the
remaining caller stay
connected. If you initiated
the call and are the first to
hang up, all callers are disconnected.

2nd Caller

M380_UG.book Page 119 Wednesday, May 11, 2011 2:36 PM

1. Touch Redial for the first
caller.

2. Repeat steps 4-5. See
“Making a Three-Way
Call” on page 118.

3. Once the second call has connected and is active,
touch
to join both callers and begin your
three-way call.

Call Forwarding
Call Forwarding lets you forward all of your incoming
calls to another phone number – even when your
phone is turned off. You can continue to make calls
from your phone when Call Forwarding is activated.

There are different types of call forwarding:
䢇 Unconditional (*72): Calls are immediately forwarded
without the phone ringing.
䢇 Busy (*73): Calls will forward if phone is ringing busy.
䢇 No Answer (*74): Calls will forward if the phone is not
answered, or if Ignore is used. Call forwarding charges
apply when forwarding calls to other cellular or
landline numbers.
Ignore
㩷㩷㩷

To activate Call Forwarding:

1. Press
2. Enter

and touch Dialer (

Dialer

).

to activate unconditional call

forwarding.

3. Enter the area code and phone number to which
your future calls should be forwarded.

4. Touch

972-123-4567 . (The phone number appears in
the
button.) (You will see a message and
TALK
hear a tone to confirm the activation of Call
Forwarding.)

To deactivate Call Forwarding:

1. Press
2. Enter

and touch Dialer (

Dialer

).

.

3A. Sprint Service: The Basics

119

Sprint Service

Once disconnected, a redial
screen appears to provide
you with the opportunity to
call back any of the
individual callers from the
recent three-way call.

M380_UG.book Page 120 Wednesday, May 11, 2011 2:36 PM

3. Touch

972-123-4567 . (The phone number appears in
the
button.) (You will see a message and
TALK
hear a tone to confirm the deactivation.)

Note: You are charged a higher rate for calls you have
forwarded.

Roaming
Roaming Icon
Your phone’s display screen always lets you know
when you’re off the Nationwide Sprint Network. Anytime
you are roaming, the phone displays the roaming icon
(
). If you are roaming on a digital system, the
roaming icon will be displayed along with the text
– Digital Roam –.

Roaming on Other Digital Networks
When you’re roaming on digital networks, your call
quality and security will be similar to the quality you
receive when making calls on the Nationwide Sprint
Network. However, you may not be able to access
certain features, such as data services, depending on
the available network.

120

3A. Sprint Service: The Basics

Note: If you’re on a call when you leave the Nationwide Sprint
Network, your call is dropped. If your call is dropped in
an area where you think Sprint service is available, turn
your phone off and on again to reconnect to the
network.

Checking for Voicemail Messages While
Roaming
When you are roaming off the Nationwide Sprint
Network, you may not receive on-phone notification of
new voicemail messages. Callers can still leave
messages, but you will need to periodically check your
voicemail for new messages if you are in a roaming
service area for an extended period of time.

1. Press

and touch Dialer (

Dialer

).

2. Enter

+ area code + your phone number and
touch 972-123-4567 where the phone number now
appears.

3. When you hear your voicemail greeting,
press

.

4. Enter your passcode at the prompt and follow the
voice prompts.

M380_UG.book Page 121 Wednesday, May 11, 2011 2:36 PM

Setting Roam Mode
Your phone allows you to control your roaming
capabilities. By using the Roaming menu option, you
can determine which signals your phone accepts.
Choose from three different settings on your dual-band
phone to control your roaming experience.

1. Press

and touch Main (

Main

) > Settings >

Roaming.

2. Touch the Roaming Mode field and touch one of
the following options:
Automatic to seek service on the Nationwide
Sprint Network. When Sprint service is
unavailable, the phone searches for an alternate
system.
䡲 Sprint Only to access only the Sprint network and
prevent roaming on other networks.
䡲

Call Guard
Your phone has two ways of alerting you when you are
roaming off the Nationwide Sprint Network, the
onscreen roaming icon and Call Guard. Call Guard
makes it easy to manage your roaming by requiring an
extra step before you can place or answer a roaming
call. (This additional step is not required when you
make or receive calls while on the Nationwide Sprint
Network.)
To turn Call Guard on or off:

1. Press

and touch Main (

Main

) > Settings >

Roaming.

2. Touch the Call Guard button to toggle it to either
the On or Off state.
Note: Call Guard is turned On by default on your phone.

Sprint Service

When you return to the Nationwide Sprint Network,
voicemail notification will resume as normal.

Voice dialing and speed dialing are not available when
you are roaming with Call Guard enabled.

3A. Sprint Service: The Basics

121

M380_UG.book Page 122 Wednesday, May 11, 2011 2:36 PM

Data Roam Guard

To place roaming calls with Call Guard on:

3. Press

and touch Dialer (

Dialer

).

4. Enter

+ area code + seven digit number and
touch 972-123-4567 where the phone number now
appears. (The phone number appears in the
button.)
TALK

5. Touch the

TALK
button that appears within the
popup, informing you that data roam charges may
apply.

To answer incoming roaming calls with Call Guard on:
䊳

Touch and drag
to answer an incoming
call. (A message will be displayed notifying you
that roaming charges will apply.)

Depending on service availability and roaming
agreements, your phone may be able to access data
services while roaming on certain digital systems. You
can set your phone to alert you when you are roaming
off the Nationwide Sprint Network and try to use data
services such as messaging.
Note: Data Roam Guard is turned off by default on your
phone.

To set your Data Roam Guard notification:

1. Press

3A. Sprint Service: The Basics

) > Settings >

either the On or Off state.
To use data services when Data Roam Guard is active:
䊳

122

Main

2. Touch the Data Roam Guard button to toggle it to

Note: If the Call Guard feature is set to On, you need to take
extra steps to make and receive roaming calls.

and touch Main (

Roaming.

When a pop-up notification appears informing you
that data roam charges may apply, touch and drag
Roam to connect.

M380_UG.book Page 123 Wednesday, May 11, 2011 2:36 PM

Your User Name

⽧

Getting Started With Data Services (page 123)

⽧

Navigating the Web (page 125)

⽧

Accessing Messages (page 129)

⽧

Downloading Games, Ringers and More (page 141)

⽧

Information Services on the Web (page 144)

⽧

Data Services FAQs (page 145)

Getting Started With Data Services
With your Sprint service, you are ready to start enjoying
the advantages of data services. This section will help
you learn the basics of using your data services,
including managing your user name, launching a data
connection, and navigating the Web with your phone.

When you buy your phone and sign up for service,
you’re automatically assigned a user name, which is
typically based on your name and a number, followed
by “@sprintpcs.com.” (For example, the third John
Smith to sign up for Sprint data services might have
jsmith003@sprintpcs.com as his user name.)
When you use data services, your user name is
submitted to identify you to the Nationwide Sprint
Network. Your user name will be automatically
programmed into your phone. You don’t have to enter
it.

Finding Your User Name
If you aren’t sure what your user name is, you can
easily find it online or on your phone.
䢇 At www.sprint.com. Sign on to your account using
your phone number and password. To display your
user name, click on the Settings & Passwords menu,
then under the Account Admin Tools column, click on
Phone Labels > Username.

3B. Web and Data Services

Web and Data

3B. Web and Data Services

123

M380_UG.book Page 124 Wednesday, May 11, 2011 2:36 PM

䢇

On your phone. You can find your user name under
the Phone Information option in your phone’s
Settings menu (
> Main > Settings > General >
Phone Information).

Updating Your User Name
If you choose to change your user name and select a
new one online, you must then update the data profile
on the phone to reflect the name change.
䊳

Press

and touch Main ( Main ) > Settings >
General > Update Data Profile. (To cancel, press
before completing the update.)

Launching a Web Connection
䊳

Press
and touch Web ( Web ) > Web. (Your Web
connection starts and the SprintWebSM home page
is displayed.)

While connecting, an animation and a “Loading”
message may be displayed.

124

3B. Web and Data Services

The SprintWebSM Home Page

M380_UG.book Page 125 Wednesday, May 11, 2011 2:36 PM

Data Restrictions

Data Connection Status and Indicators

Parental Controls determine what features you have
access to on your phone. (See “Using Parental
Controls” on page 51.)

Your phone displays the current status of your data
connection through indicators at the top of the screen.
The following symbols are used:

Note: To access Parental Controls, the feature must first be
active (page 51).

Your phone is on and is connected to the Sprint
1xRTT data network. When the arrows are
animated, data is being transferred (for example,
when you are opening a Web page). When the
arrows are gray, your phone is connected to the
network but is not currently transferred data (for
example, when you are viewing a Web page that
is completely open), and you can receive calls.

1. Press

If no indicator is displayed, your phone does not have a
current data connection. To launch a connection, see
“Launching a Web Connection” on page 124.

2. Touch the Web Browser button to toggle it to

Navigating the Web

To change your Restriction settings:
and touch Main ( Main ) > Settings >
Parental Controls > Restriction.

either:
䡲 On to activate the Data Restriction.
䡲 Off to deactivate the Data Restriction.

Navigating through menus and websites during a data
session is easy once you’ve learned a few basics.

3B. Web and Data Services

Web and Data

When you first connect to the Web, access is
confirmed against the current Parental Restrictions. If
data access has been restricted, you will be notified
with an onscreen warning. This feature helps prevent
any accidental data connections. You can disable the
data restriction feature by changing the setting from
within the Parental Controls menu.

125

M380_UG.book Page 126 Wednesday, May 11, 2011 2:36 PM

Using the Full Screen View
By default, both the Address Bar (top) and Navigation
toolbar (bottom) are visible onscreen. These items can
be toggled on to reveal more features and functions.
䊳

Touch FULL SCR to switch the views from URL
Mode to full screen mode where the Address bar
is hidden.

䊳

Touch TOOLBAR to reveal additional Browser
menu options.

Browser Menu
Although the home page offers a broad and
convenient array of sites and services for you to
browse, not all sites are represented, and certain
functions, such as going directly to specific websites,
are not available. For these and other functions, you will
need to use the browser menu. The browser menu
offers additional options to expand your use of the Web
on your phone.
The browser menu or toolbar may be opened anytime
you have an active data session, from any page you
are viewing.

126

3B. Web and Data Services

To open the browser menu:

1. Press

and touch Web (

Web

) > Web.

2. Touch an existing Web
page icon from the
listing or enter an
address manually at the
top of the page.

3. Touch TOOLBAR from
the bottom right to view
the browser menu.

4. Touch an available icon
to launch and option:
Back (
) to go back
one page.

䡲

䡲

Forward (

䡲

Home (

) returns the browser to the
SprintWebSM home page.

) to go forward one page.

䡲

My Favorites (

䡲

Search (

) accesses your favorite and
recently viewed Web pages.

engine.

) launches the Google® search

M380_UG.book Page 127 Wednesday, May 11, 2011 2:36 PM

Settings (
●

●

●

●

) accesses the Browser options:

Font size allows use of a slider to adjust the

current text size displayed within the browser.
Touch Save to store your new setting.
Send this page to copies the current Web
address and attaches it to an outgoing text
message.
Clear private data allows you to delete the
current browsing history, browser cache,
cookies, and stored passwords.
Advanced allows you to access additional
Browser menu options such as: Startup page,
Page info, Images on/off, Reset browser, Turn
on error logging, Send referrer, and Redirect
prompt.

Scrolling
As with other menu and list items on your phone,
scrolling is a simple matter of sliding your finger up or
down through the page.

To move around a Web page:
䊳

Touch and drag across the screen in any direction.

Selecting
Once you’ve learned how to scroll through a page, you
can start navigating the Web.
To select onscreen items:
䊳

Touch an onscreen item or hyperlink.

Links, which are displayed as underlined text, allow you
to jump to Web pages, select special functions, or even
place phone calls.
To select links:
䊳

Touch an onscreen item or hyperlink.

Entering Text Into a Search or Text Field
䊳

Touch an onscreen text field or Search field to
display the text input screen. See “Entering Text”
on page 34.

To scroll up or down through a Web page:
䊳

Slide your finger either up or down on the screen.

3B. Web and Data Services

Web and Data

䡲

127

M380_UG.book Page 128 Wednesday, May 11, 2011 2:36 PM

Going Back

Restarting the Web Browser

To go back one page:

If the Web browser seems to be malfunctioning or
stops responding, you can usually fix the problem by
simply restarting the browser.

䊳

Touch

.

Tip: To see the Navigation Toolbar (and its associated
buttons) you must access the Toolbar mode. See “Using
the Full Screen View” on page 126..

Note: The

is also used for deleting text when you are
entering text.

䊳

Press

and touch Web (

Web

) > Web.

Going to a Specific Website
To go to a particular website by entering a URL (website
address):
Web

) > Web.

Going Home

1. Press

To return to the home page from any other page:

2. Touch the Address bar (top) and clear the existing
address by pressing and holding
or
.

䊳

Touch TOOLBAR > Home.

3. Use the keyboard to enter a new URL and touch

Reloading a Web Page
1. Press

and touch Web (

and touch Web (

Done. (See “Entering Text” on page 34.)
Web

2. Touch

) > Web.

. (The browser will reload the current
Web page.)

Note: Not all websites are viewable on your phone.

Creating a Bookmark
Bookmarks allow you to store the address of your
favorite websites for easy access at a later time.

1. Go to the Web page you want to mark.

128

3B. Web and Data Services

M380_UG.book Page 129 Wednesday, May 11, 2011 2:36 PM

2. Touch TOOLBAR to open the Navigation Toolbar
view (page 126).

that Web page.

> Add this page to favorites to add the

currently active web page to your current Favorites
list.
䡲 The newly added bookmark is inserted at the top
of your list.
Note: Bookmarking a page does not store the page contents,
just its address.

Accessing a Bookmark
Press

and touch Web (

Web

) > Bookmarks.

and touch Web (

Web

) > Web.

– or –

1. Press

1. Press

and touch Web (

Web

) > Web.

2. Touch TOOLBAR >

to open the My Favorites
page that lists all of your bookmarks.

3. Touch the entry from the list and select OPTIONS >
Delete this Favorite.

Some pages cannot be bookmarked. Whether a
particular Web page may be marked is controlled by its
creator.

䊳

Deleting a Bookmark

4. Confirm deletion by touching REMOVE.

Accessing Messages
You can send and receive email messages, text
messages, and participate in Web-based chat rooms
right from your phone. Messaging allows you to stay
connected 24 hours a day anywhere on the
Nationwide Sprint Network.

2. Touch TOOLBAR >

to open the My Favorites
page that lists all of your bookmarks.

Note: The bookmark containing the Home icon indicates the

Web and Data

3. Touch

3. Touch an entry from the list to automatically launch

current home page.

3B. Web and Data Services

129

M380_UG.book Page 130 Wednesday, May 11, 2011 2:36 PM

Email

●

Your phone’s Email application lets you access and
manage multiple email accounts simultaneously in one
convenient location.

Getting Started With Email
1. Press

and touch Main ( Main ) > Email > Next.
(The Email setup wizard will then start and guide
you through the setup process.)

Here you can set up an email account using
the Sprint Mobile Email connector for direct
access.

Note: Work Email Setup: Consult your company’s IT
department for required information and permissions
for any Work email accounts. Read the onscreen setup
instructions for additional information about setting up
and using Work email options on your phone.

3. Touch I Agree if you are prompted to accept any
license agreements or disclaimers.

®

2. Select an Internet email provider (such as AOL
Mail, Hotmail®, Yahoo!® Mail, or Gmail®).
– or –

Select Work to set up a corporate email account
using either Outlook Web Access from a Microsoft
Exchange Server or the Sprint Mobile Email
connector for direct access.

4. Follow the setup wizard instructions to enter the
required sign-up information by touching the
associated gray field and then using the keyboard.
(See “Entering Text” on page 34.)
䡲 Touch Done to save the new information.
Note: The information required to sign in will vary depending
on the email provider you are accessing.

– or –
Select More to choose from additional options.
Here you may add your own POP or IMAP email
accounts manually.

5. Touch Done once you’ve entered your sign-in
information.

6. Touch Next > Next to continue the sign-in process,
request network access, save your settings, and
retrieve data from your email system.

130

3B. Web and Data Services

M380_UG.book Page 131 Wednesday, May 11, 2011 2:36 PM

1. Press

and touch Main ( Main ) > Email. (The
phone then launches either your first email
account in the list or your last active email
account.)

2. From the upper-left of the email account page,
press the current account’s associated icon to
reveal the Email home page.

3. Touch Add New Email Account to return to the
Setup New Account page. This is where you can
now add additional email accounts.

4. Use the email setup procedures outlined in See
“Getting Started With Email” on page 130.
If you select an additional email address from the
same provider, you will have to enter a unique
name for each entry.

䡲

Configuring Your Outlook Account
The Work option allows you to setup a Microsoft® Office
Outlook® Mobile email account using the Outlook Web
Access (OWA) feature.
OWA allows you to use a secured Web address (https:)
to connect remotely to your Microsoft Exchange Server.
Note: If you are trying to setup a work email after you have
already created another email account, you will need to
access the Add New Email function (page 131).

3B. Web and Data Services

Web and Data

Accessing the Add New Email Page

131

M380_UG.book Page 132 Wednesday, May 11, 2011 2:36 PM

If your Outlook account is the first email account on
your phone, use the following instructions:

1. Press

and touch Main ( Main ) > Email > Next.
(The Email setup wizard will then start and guide
you through the setup process.)

6. Enter the required Username and Password
information by touching the associated gray field
and then using the keyboard. (See “Entering Text”
on page 34.)
Important: This information is all context sensitive. Make sure
to use the correct case (capitalization).

2. Select Work > Microsoft Exchange.
3. Touch the gray server address field and then use
the keyboard to enter the secure server URL Web
address (https://) that is used to access your
Microsoft Exchange Server. (This information can
be obtained from your IT administrator.)
Note: This server address is not the same as the Exchange
server address information available from Outlook’s
Options > Email Account Settings page.
This information is the same as the Web address used
to access your Microsoft Exchange email client via a
Web browser.

4. Touch Done to store the newly entered Exchange
Server Web address.

5. Touch Next.

132

3B. Web and Data Services

7. Touch Done to save the new information into those
fields.

8. Touch Next and use the keyboard to enter an
associated name for this account.

9. Touch Next > Next to send the information to the
Exchange Server and begin the sign in process.
Note: You may get some warning screens that advise you of
differences between the various sets of information.

10. If prompted, touch Yes to confirm your acceptance
of the site certificate and continue accessing your
Outlook account.

Using Outlook to Send SMS Messages
You can use Microsoft Outlook® to send yourself both
emails and important appointment reminders as text
messages to your phone.

M380_UG.book Page 133 Wednesday, May 11, 2011 2:36 PM

To send an email to your phone:

1. Open the Outlook application.
2. Click on the To: field and enter the target’s phone
number but append @messaging.sprintpcs.com to
the end of the number.
䡲 For example XXXX@messaging.sprintpcs.com
where XXXX is the phone number to which you
are sending the email.

3. Create the rest of your email and click Send.

䡲

This adds the phone as an invitee to the
appointment and send them a reminder of the
meeting in the form of an SMS text message.

4. Create the rest of your appointment and click Send.

Email Home Page Overview
This page provides you with easy access to all of your
current email accounts, the ability to access both local
and remote email contact information, configure your
current account settings, and add new email accounts.

To send an appointment reminder to your phone:

1. Open the Outlook application.
2. Navigate to the Calendar and create a new
appointment.
– or –
Web and Data

Open an existing appointment by double-clicking
the entry from the Calendar screen.

3. Click on the To: field and enter the target’s phone
number but append @messaging.sprintpcs.com to
the end of the phone number.

3B. Web and Data Services

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䢇

Email Settings

Email Accounts/
Account Details/
Settings
Find Contacts Button
View Calendar Button
Browse Files Button

䢇

Add a New Email
Account Button
䢇

䢇

134

Email Settings allows you to alter and access various

settings for the built-in email client such as formats,
checking for updates, and removing temporary files
and applications.
Email Accounts lists your currently available email
accounts.

3B. Web and Data Services

䢇

Find Contacts allows you to quickly locate addressee
information from various sources:
䡲 Recent to select a recipient from a list of recent
email contacts from your remote email server.
䡲 Contacts to use the Power Search tab to select a
recipient from your Contacts (qualifying Contacts
entries must contain either a wireless phone
number or an email address).
䡲 Search to use a few characters to search through
your email account’s online Address Book for a
matching Contact entry.
View Calendar(s) allows you to quickly view calendar
events from either your Personal Calendar or other
user-created calendars.
Browse Files allows you to search for files from one of
the following sources:
䡲 Recent Files allows you to review a list of recently
viewed or saved email attachments, choose the
file, and then re-attach it to a new email.
䡲 Pictures allows you to select and then attach
pictures from your My Photos folder.
䡲 Video allows you to select and then attach a video
file.

M380_UG.book Page 135 Wednesday, May 11, 2011 2:36 PM

䢇

Audio allows you to select and then attach an

audio file from either the Music folder or from your
playlist files on your microSD card.
䡲 Other attachments allows you to choose
additional files from this category.
Add New Email Account lets you add a new email
account to your phone.

Creating Additional Email Accounts
1. Press
䡲

and touch Main ( Main ) > Email.
It may be necessary to touch the email account’s
associated icon (top-left) a few times to exit from
your current email account and return to the main
Email Home. See “Accessing the Add New Email
Page” on page 131.

2. Touch the icon to the left of the account name field
to display the Email Home, and then touch Add New
Email Account to begin the process of adding a
new email account.

3. Repeat the email setup procedures outlined in See

䡲

If you select an additional email address from the
same provider, you will have to enter a unique
name for each entry.

Configuring the Sprint Mobile Email
Settings
Using Email on your phone is even easier than using
multiple email accounts on your computer. The Email
client allows you to manage multiple email accounts
through a single portal. Once you have set up your first
email account (see “Getting Started With Email” on
page 130), you can explore additional settings options.

1. Press

and touch Main ( Main ) > Email. (The
phone then launches either your first email
account in the list or your last active email
account.)

2. Touch the email account’s associated icon
(top-left) to return to the Email Home (page 131).

3. Touch Settings (

) to launch the email Settings

page.

“Getting Started With Email” on page 130.

3B. Web and Data Services

Web and Data

䡲

135

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Customizing the Sprint Mobile Email settings

1. Touch Time Zone, scroll through the available
entries on the list and touch the desired time zone
setting.

2. To observe daylight saving time, touch to set the
On/Off button to On.

3. Touch Date Format and select a display format for
the received date:
䡲 M/D/Y displays the date as Month/Day/Year.
䡲 Y-M-D displays the date as Year-Month-Day.

4. Touch Time Format and select a display format for
the received time.

5. Touch Name Format and select a display format for
the sender’s name:
䡲 First Nm Last Nm displays the First Name then the
Last Name.
䡲 Last Nm, First Nm displays the Last Name then the
First Name.

6. Touch Check for Upgrade to check with the network
and upgrade the Email client if there is a newer
version available.

136

3B. Web and Data Services

7. Touch Sync all Data to query the email provider and
update all email boxes (Inbox, Outbox, Sent, etc.).

8. Touch Remove Temporary Files to remove hidden
temporary copies of both your emails and their
attachments. (These files can accumulate and
reduce the amount of available memory you might
have for future emails).

9. Touch Reset Application to clear all current setting
changes and reset the Email client back to its
default values.

10. Touch About to display information about the Sprint
Mobile Email software.

11. Touch Send Log File to send the log file to a
recipient.

12. Touch Copy Log File to make a copy of the log file.
13. Touch Done to save your changes and return to the
Email Home page.

M380_UG.book Page 137 Wednesday, May 11, 2011 2:36 PM

This option is different from the settings available for
the application as a whole. Account Settings allows
you to configure account specific options.

1. Once you have set up your Email, press
touch Main (

Main

and
) > Email to launch the application.

2. Touch the email account’s associated icon
(top-left) to return to the Email Home (page 131).

3. Touch

adjacent to the desired email account.

4. Touch Settings to alter one or more of the following
settings:
䡲

Account Name allows you to activate the keyboard

and alter the previously given name for this email
account.
䡲 Get 25 most recent allows you to manually retrieve
the 25, 50, 75, or 100 most recent inbox emails
from the email server.
䡲 Get 1K of text allows you to configure the
maximum allowable size for incoming email. You
can choose from: 1K, 2K, or 3K.

Tell me I have mail allows your phone to notify you
of new incoming email. This feature is applied to
all of your current email accounts.
䡲 Auto-receive allows you to set up your phone to
automatically upload any new incoming email
once it is available on the server.
䡲

5. Touch Done to complete the update process and
return to the previous Account Details screen.

Setting up an Audible Alert for Emails
The Samsung Trender can be setup to announce the
receipt of a new email, rather than generating a
ringtone alert.

1. Once you have set up your Email, press
touch Main (

Main

and
) > Email to launch the application.

2. Touch the email account’s associated icon
(top-left) to return to the Email Home (page 131).

3. Touch

adjacent to the desired email account.

4. Touch Settings and move the Tell me I have mail
slider to the On position.

3B. Web and Data Services

Web and Data

Configuring Individual Email Account
Settings

137

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Accessing Email
Using Email on your phone is even easier than using
multiple email accounts on your computer. Launch the
application for instant access to all your accounts.

1. Once you have set up your Email, press
touch Main (

Main

and
) > Email to launch the application.

2. Touch the desired email account. (Your default
account inbox will be displayed.)
Change the current folder by touching ------(at the top of the page) and selecting from one of
the other available folders: Inbox, Drafts, Sent,
Deleted, or Outbox.

䡲

3. Scroll up or down the screen to move the list of
messages either up or down.
Note: Touching multiple envelope icons allows you to select
multiple entries that can then be deleted or marked as
Read or Unread.

4. Touch an entry from the list to read, manage, and
reply to your email messages.
䡲 Touch Unread to mark the current email as
unread.

138

3B. Web and Data Services

䡲

Touch Reply/Fwd to respond to the current
sender’s email by creating a new email message.
Choose one of the following options:
● Reply to respond only to the originator.
● Reply All to respond to all recipients of the
selected email.
● Forward to send the current email to another
recipient.

Creating a New Email Message
1. Once you have set up your Email, press

and
touch Main ( Main ) > Email to launch the application.
(The most recently accessed account inbox will be
displayed.)

Tip: To go to another configured email account, touch the
envelope icon to the left of the current account name to
display the Email home page, and then touch the
account you wish to access.

2. Touch

to begin creating a new email

message.

3. Touch the To field and select contacts from your
current email account’s listings:

M380_UG.book Page 139 Wednesday, May 11, 2011 2:36 PM

4. Add more recipients, touch

and repeat step 3.

5. Touch the gray Subject field and use the keyboard
to enter a subject line. (See “Entering Text” on
page 34.)

6. Touch the gray Message Here field and use the
keyboard to enter a message. (See “Entering Text”
on page 34.) Touch Done when you have
completed your message.

7. Touch

to insert an attachment. You can
choose from Recent Files, Pictures, Video, Audio, or
Other Attachments.

8. Touch Priority to assign a message priority to the
newly created email (High, Normal, or Low).

9. Touch Save to store the email in the Drafts folder
and continue using it at a later time.

10. Touch Send to deliver the email message to the
selected recipients.

Deleting Email Messages
To delete an open email message:

1. Touch an email message from the list to open it for
viewing.

2. Touch

and confirm you want to delete the
message by touching OK.

To delete an unopened email message from the list:

1. Press

and touch Main (
the application.

Main

) > Email to launch

2. Touch the desired email account. (Your default
account inbox will be displayed.)

3. Touch the email icon (located to the left of the
email message) adjacent to a desired email
message.

3B. Web and Data Services

Web and Data

AddTo to directly address the email to a recipient
chosen from a list of available email contacts.
䡲 AddCc to indirectly address (Carbon Copy) the
email to a recipient chosen from a list of available
email contacts.
䡲 AddBcc to indirectly address (Blind Copy) the
email to a recipient chosen from a list of available
email contacts. No other addressee will know this
person was sent a copy of the current email.
䡲 Done to end this process.
䡲

139

M380_UG.book Page 140 Wednesday, May 11, 2011 2:36 PM

4. Touch Delete > OK to delete the selected message.

Deleting Email Accounts
1. Once you have set up your Email, press
touch Main (

Main

and
) > Email to launch the application.

(top-left) to return to the Email Home Page
(page 131).

Refreshing Your Email List

adjacent to the desired email account.

4. From the Account Details page, touch

(located to the left of the email message) adjacent
to a desired email message.
䡲 The entire email message is highlighted in blue,
but the message is not opened for viewing.

4. Touch Mark.

2. Touch the email account’s associated icon

3. Touch

3. From the list of emails, touch the email icon

and

confirm you want to delete this account by
touching OK.

Manually refreshing your list of current emails causes
your phone to query the exchange server for any new
email messages and then automatically update the list
accordingly.

1. Press

and touch Main (
the application.

Marking Your Email List
This allows you to mark any previously read emails as
unread (and vice versa).

1. Press

and touch Main (
the application.

Main

) > Email to launch

2. Touch the desired email account. (Your default
account inbox will be displayed.)

140

3B. Web and Data Services

Main

) > Email to launch

2. Touch the desired email account. (Your default
account inbox will be displayed.)

3. Touch Sync.

M380_UG.book Page 141 Wednesday, May 11, 2011 2:36 PM

Downloading Games, Ringers and
More
You have access to a dynamic variety of downloadable
content, such as Games, Ringers, Screen Savers, and
other applications. (Additional charges may apply.)
Follow the basic steps below to access and download
these items.

Accessing the Download Menus
1. Press

and touch Fun (

Fun

) > My Stuff.

2. Select a download category (Games, Ringers,
Screen Savers, Applications, or Call Tones) and
touch
. (The browser will start and take you to
the download menu.)

Selecting an Item to Download
You can search for available items to download in a
number of ways:
䢇 Categories allows you to narrow your search to a
general category (Call Tones, Free Apps From Get Jar,
Games, Ringers, Screen Savers, Applications, 2Zona
Latina, Messaging, What’s New, What’s Hot and My
Content Manager). (There may be several pages of
available content in a list.)
䢇 Search allows you to use your keyboard to enter
search criteria to locate an item. You may enter an
entire word or title or perform a partial-word search.
Note: When using a Search field and use your keyboard to
enter text into this field type.

1. Press

and touch Fun (

Fun

Web and Data

To access the download menus from the Web browser:
) > Shopping.

2. Select the type of file you wish to download.
3. Touch an onscreen entry and follow the onscreen
instructions. (The browser will start and take you to
the corresponding download menu.)

3B. Web and Data Services

141

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Downloading an Item

Note: If you have not previously purchased an item, you will

Once you’ve selected an item you wish to download,
follow the onscreen instructions to select it.

2. Select an option to continue:

You will see a summary page for the item including its
title, the vendor, the download details, the file size, and
the cost. Links allow you to view the License Details
page, which outlines the price, license type, and length
of license for the download, and the Terms of Use page,
which details the Premium Services Terms of Use and
your responsibility for payment.
To download a selected item:

1. From the information page, touch Buy. (The item
will download automatically.)
When the Download Complete screen is
displayed, the item has been successfully
downloaded to your phone.
䡲 Follow any onscreen instructions that might be
specific to your purchased content.
䡲

142

3B. Web and Data Services

be prompted to create your purchasing profile.

Select Run/Play/View to assign the downloaded
item (or to start downloading, in the case of a
game or an application). Your data session will
end, and you will be redirected to the appropriate
phone menu screen.
䡲 Select Listen to preview the downloaded audio
file.
䡲 Select Set as to assign a ringer or screen saver to
a phone function.
䡲 Select Shop to browse for other items to
download.
䡲

3. Touch

to return to the main Web page or
to quit the browser and return to Main
Functions menu.
press

M380_UG.book Page 143 Wednesday, May 11, 2011 2:36 PM

Whether you purchase your Premium Services content
from your phone or from your online account
management page at www.sprint.com, all of your
purchases are stored in My Content Manager and may
be downloaded to your phone from there.
My Content Manager is a storage area on the
Nationwide Sprint Network that allows you to store all
your Premium Services downloadable files. The files
remain in My Content Manager until their license terms
have expired – even after you have downloaded the
content to your phone. This provides you with a
convenient place to access information about your
downloaded files without having to store the
information in your phone’s memory.

To access My Content Manager:

1. Press

and touch Fun (

Fun

) > Shopping.

2. Scroll to the Categories > My Content Manager. (A
list of your purchased items will be displayed.)

To download previously purchased content from My
Content Manager:

1. From the My Content Manager display, touch the
link corresponding to the previously purchased
item you wish to re-download. (The information
page for the selected item will be displayed.)

2. Touch Download to begin the process. (The item
will download automatically. When the Download
Complete screen is displayed, the item has been
successfully downloaded to your phone.)

3. Select an option to continue:
Select Run/Play/View to assign the downloaded
item (or to start downloading, in the case of a
game or an application). Your data session will
end, and you will be redirected to the appropriate
phone menu screen.
䡲 Select Listen to preview the downloaded audio
file.
䡲 Select Set as to assign a ringer or screen saver to
a phone function.
䡲 Select Shop to browse for other items to
download.
䡲

3B. Web and Data Services

Web and Data

My Content Manager

143

M380_UG.book Page 144 Wednesday, May 11, 2011 2:36 PM

4. Touch

to return to the main Web page or
to quit the browser and return to Main
Functions menu.
press

For complete information and instructions on
downloading Games, Ringers, Screen Savers, and
Applications, visit the Digital Lounge at www.sprint.com.

Information Services on the Web
Sprint provides additional information services
(available via your data connection), that you can
personalize to suit your needs. These features make it
easier than ever to retrieve the most popular Web and
Category-specific information instantly.
The Samsung Trender uses a ZIP code (that you
provide to customize the content you receive) so that
you can get the information you want, when you want it.
These information services act to customize the phone
to display a variety of top categories such as News,
Sports, Weather, Money, Movies, and more. This
information is updated throughout the day, so you’ll
always be up-to-date.

144

3B. Web and Data Services

By using the Trender’s 128-bit encryption capable
browser, you can also securely connect to either a
movie website (such as Fandango™, etc.) or utilize the
phone’s own movie media Web pages to quickly
purchase a desired movie showing near you.
Note: Go to

> Main > Settings > General > Phone
Information to view the applications on your phone.

Initializing Your Information Service
1. Press

and touch Web (

Web

).

2. Touch one of the available Web applications
(Search, Weather, News, Sports, Movies, or
Horoscopes).

3. Select categories and articles to view the
information you want. From the Fandango Web
page you can follow the prompts to set your
location to find movie locations and showtimes,
read reviews, or launch a browser to buy tickets
online, on-the-go (not available for all theaters or
all showings).

M380_UG.book Page 145 Wednesday, May 11, 2011 2:36 PM

Accessing the Information Services

Updating Web Content Information

Finding the information you’re looking for is as easy as
navigating a Web page and touching an information
category. (The following examples will illustrate how to
access News and Movies information.)

The news and information on the Web is automatically
delivered to your phone. Receive Weather and Stock
updates hourly. Movies and News updates are
delivered once every four hours. You can also
manually retrieve updates.

and touch Web ( Web ) > News. (You will
be presented with a list of news categories.)

1. Press

2. Scroll through the list of news categories.
3. Touch a category to begin displaying a list of
available stories.

4. Touch a story to display the contents onscreen.
To access Movies information:
and touch Web ( Web ) > Movies. (You
will be presented with a list of options.)

1. Press

2. Choose from any of the available movie websites
to purchase movie tickets

䊳

From an active category page (such as News,
Movies, etc.), touch
. (Your phone will retrieve
updates for the selected category.)

Data Services FAQs
How will I know when my phone is ready for data service?
Your user name (for example, bsmith01@sprintpcs.com)
will be displayed when you press
and touch Main
> Settings > General > Phone Information.
How do I sign in for the first time?

You are automatically signed in to access data services
when you turn on your phone.

3B. Web and Data Services

Web and Data

To access News information:

145

M380_UG.book Page 146 Wednesday, May 11, 2011 2:36 PM

How do I know when my phone is connected to data
services?

Your phone automatically connects when you use data
service or an incoming message arrives. Your phone
will also display the
indicator.
Can I make calls and use data services at the same time?

Since DDTM is off by default, you can use voice and
data services simultaneously. You can place an
outgoing call anytime, but it will interrupt any
in-progress data session.
When is my data connection active?

Your connection is active when data is being
transferred. When active, the
indicator animates on
your phone’s display screen.
When is my data connection dormant?

If your phone receives no data for 10 seconds, the
connection goes dormant. You can make and receive
voice calls while data service is also active. (The
connection may become active again quickly.) If your
phone receives no data for an extended period of time,
the connection will terminate. While the phone is using
a Dial-up Network Profile (DUN) Bluetooth data service,
you will be unable to receive an incoming call.

146

3B. Web and Data Services

Can I sign out of all data services?

No. Although you can not sign out of all data services,
you can sign out from Web Browser access without
turning off your phone. While signed out, you can still
place or receive phone calls, check voicemail, and use
other voice services. You may sign in again at any time.
and touch Main > Settings >
To sign out, press
Parental Controls > Restriction > Web Browser > Off in
your phone’s menu.

M380_UG.book Page 147 Wednesday, May 11, 2011 2:36 PM

Music
Entertainment

3C. Entertainment

Playing Music
Accessing the Music Player
⽧

Music (page 147)

⽧

Transferring Multimedia Content (page 149)

⽧

Facebook (page 150)

⽧

Twitter (page 151)

1. Press

and touch Fun (
the Library screen.

Fun

) > Music to reveal

2. Navigate through the Library options and select a
song to launch the music player.

3. Use the onscreen control
buttons to play, pause,
forward to the next song
in your playlist or return
to the previous song.

Accessing the My Music
Menu
1. Press

and touch Fun
( Fun ) > Music to reveal
the Library screen.

3C. Entertainment

147

M380_UG.book Page 148 Wednesday, May 11, 2011 2:36 PM

Note: The Library options can also be accessed from within
the My music screen by touching

.

2. Select an onscreen option.
䡲

Now Playing to return to the My music screen.

䡲

All Songs to browse through all music you have

loaded onto your microSD card from your
computer.
䡲 Playlist to review a list of your recently added
songs and create a custom playlist of songs you
like to hear together. Follow the onscreen
instructions to create a name for the playlist,
select songs by artist, genre, and title, and create
an order for the playlist.
䡲 Artist to browse through a list of all of your
downloaded music sorted by artist.
䡲 Albums to browse through a list of all of your
downloaded music sorted by album.
䡲 Memory Info to view the file information for the
current music file.

3. Once you’ve displayed a list of songs, you can
browse through your available titles by Song, Artist,
Album, or Genre.

148

3C. Entertainment

4. To play a song, touch the name entry.

Creating a Playlist
1. Press

and touch Fun (

2. Touch Playlists >

Fun

) > Music.

.

3. Touch the gray Enter playlist name field and use
your keyboard to enter a unique name for this
playlist. (See “Entering Text” on page 34.)

4. Touch Save to save the new playlist name.
5. Touch the name of the newly created playlist from
the PLAYLIST screen.

6. Touch

to begin adding available songs.
Choose from: Add songs, Rename songs from
playlist, Reorder, Rename playlist.

7. From the Add songs page, touch each song that
you would like to assign to the newly created
playlist. (Selected songs are then highlighted in
blue.)
䡲 Touch
to select all displayed songs.

8. Touch Done to assign the selected song to the
playlist. (The new playlist then displays how many
songs have been assigned to it.)

M380_UG.book Page 149 Wednesday, May 11, 2011 2:36 PM

1. Press

and touch Fun (

Fun

) > Music.

2. Touch Playlists.
3. Touch the name of the playlist from the PLAYLIST
page.

4. Touch

> Add songs (
) to select a music
file. Choose from: All Songs, Artist, or Album.

The microSD card can be accessed and used just as
easily as any other communicating storage device. To
make your media files accessible for playback by the
phone, you must correctly transfer the files from your
computer directly to the proper folder on the internal
microSD card.
Important: It is recommended that you format your microSD
card so the phone can properly create the default
storage folders on the card.

5. Touch Done to assign the selected song to the
current playlist.

See “Connecting Your Phone to Your Computer” on
page 92.

Renaming a Playlist
1. Press

and touch Fun (

Entertainment

Sideloading your Multimedia Content

Adding a Song to an Existing Playlist

Fun

) > Music.

2. Touch Playlists and touch the name of the desired

Transferring Multimedia Content

playlist.

3. Touch

> Rename playlist.

4. Touch the gray playlist field, and use

to

erase the previous name.

5. Use the keyboard to enter a new unique name for
this playlist. (See “Entering Text” on page 34.)

6. Touch Save to save the new playlist name.

You can transfer music you have previously purchased
to your phone.

Creating your Music Folder
To create your Music folder automatically:
䊳

Press

and touch Fun (

Fun

) > Music.

3C. Entertainment

149

M380_UG.book Page 150 Wednesday, May 11, 2011 2:36 PM

䡲

Launching the music player application creates a
Music folder within the inserted microSD card.

To manually create your Music folder:

1. Review the procedures to physically connect your
phone to your computer. See “Connecting Your
Phone to Your Computer” on page 92.

2. From your Desktop, double-click My Computer >
[device drive letter] entry to display the folders and

files available on the internal microSD card.

3. Create a new music folder.

Facebook
Facebook™ is a popular free-access social networking
website where users can join networks organized by
various criteria and then interact with other connected
people. Users can both add friends and send them
messages, as well as update their personal profiles to
notify friends about new ideas, actions, status, etc.
Note: Before continuing with these steps you must first have
an active Facebook account.

150

3C. Entertainment

1. Press

and touch Fun (

Facebook (

Fun

)>

).

– or –
Press

and touch Favs (
).

Facebook (

2. Touch the Email and
Password fields and then
enter your information
using the keyboard.

3. Touch the Remember Me
field to retain your login
information.

4. Touch Login to continue
onto the site.

5. Navigate through the
pages. See “Navigating
the Web” on page 125.

Favs

)>

M380_UG.book Page 151 Wednesday, May 11, 2011 2:36 PM

Top Games

Twitter™ is a free social
networking and microblogging service where its
users can send and read
each others' updates, known
as “tweets”.

Top Games provides a link
to the Gameloft™ website.
You can choose from
GAMES OF THE WEEK,
SPECIAL OFFERS, NEW
GAMES or a list of
categorized games by type
under the CATEGORIES
heading.

Tweets are text-based posts
of up to 140 characters,
displayed on the author's
profile page and delivered to
other users (or subscribers).
Users can send and receive
tweets via the Twitter website, Short Message Service
(SMS) or external applications. The Twitter service may
incur data fees.
Note: Before continuing with these steps you must first have
an active Twitter account.

1. Press

and touch Fun (

Entertainment

3. Touch Login to continue onto the site.

Twitter

Fun

) > Twitter (

).

Once you have chosen the
game you wish to download,
you can pay for it directly
from Sprint, Short Message
Service (SMS), or external applications.
䊳

Press

and touch Fun (

TopGames (

Fun

)>

).

2. Touch the Email Address and Password fields and
then enter your information using the keyboard.

3C. Entertainment

151

M380_UG.book Page 152 Wednesday, May 11, 2011 2:36 PM

M380_UG.book Page 153 Wednesday, May 11, 2011 2:36 PM

Section 4

Safety and Warranty
Information

M380_UG.book Page 154 Wednesday, May 11, 2011 2:36 PM

4A. Important Safety
Information
⽧

General Precautions (page 154)

⽧

Maintaining Safe Use of and Access to Your Phone
(page 155)

⽧

Using Your Phone With a Hearing Aid Device (page 157)

⽧

Caring for the Battery (page 158)

⽧

Radio Frequency (RF) Energy (page 159)

⽧

Samsung Mobile Products and Recycling (page 161)

⽧

Owner’s Record (page 162)

⽧

User Guide Proprietary Notice (page 162)

154

4A. Important Safety Information

This phone guide contains important operational and
safety information that will help you safely use your
phone. Failure to read and follow the information provided in
this phone guide may result in serious bodily injury, death, or
property damage.

General Precautions
There are several simple guidelines to operating your phone
properly and maintaining safe, satisfactory service.
䢇 To maximize performance, do not touch the bottom portion
of your phone where the internal antenna is located while
using the phone.
䢇 Speak directly into the mouthpiece.
䢇 Avoid exposing your phone and accessories to rain or liquid
spills. If your phone does get wet, immediately turn the
power off and remove the battery.
䢇 Do not expose your phone to direct sunlight for extended
periods of time (such as on the dashboard of a car).
䢇 Although your phone is quite sturdy, it is a complex piece of
equipment and can be broken. Avoid dropping, hitting,
bending, or sitting on it.
䢇 Any changes or modifications to your phone not expressly
approved in this document could void your warranty for this
equipment and void your authority to operate this
equipment.

M380_UG.book Page 155 Wednesday, May 11, 2011 2:36 PM

personnel should service your phone and accessories.
Failure to do so may be dangerous and void your
warranty.

Maintaining Safe Use of and Access to
Your Phone
Do Not Rely on Your Phone for Emergency Calls

Following Safety Guidelines
To operate your phone safely and efficiently, always follow any
special regulations in a given area. Turn your phone off in areas
where use is forbidden or when it may cause interference or
danger.

Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radio
frequency (RF) signals. However, RF signals from wireless
phones may affect inadequately shielded electronic
equipment.

Mobile phones operate using radio signals, which cannot
guarantee connection in all conditions. Therefore you should
never rely solely upon any mobile phone for essential
communication (e.g., medical emergencies). Emergency calls
may not be possible on all cellular networks or when certain
network services or mobile phone features are in use. Check
with your local service provider for details.

RF signals may affect improperly installed or inadequately
shielded electronic operating systems or entertainment
systems in motor vehicles. Check with the manufacturer or their
representative to determine if these systems are adequately
shielded from external RF signals. Also check with the
manufacturer regarding any equipment that has been added to
your vehicle.

Using Your Phone While Driving

Consult the manufacturer of any personal medical devices,
such as pacemakers and hearing aids, to determine if they are
adequately shielded from external RF signals.

Talking on your phone while driving (or operating the phone
without a hands-free device) is prohibited in some jurisdictions.
Laws vary as to specific restrictions. Remember that safety
always comes first.

Note: Purchase an optional hands-free accessory at your

Note: Always turn off the phone in healthcare facilities, and
request permission before using the phone near
medical equipment.

Important Safety Information

Note: For the best care of your phone, only Sprint-authorized

local Sprint Store, or call Sprint at 1-866-866-7509. You
can also dial # 2 2 2 on your phone.

4A. Important Safety Information

155

M380_UG.book Page 156 Wednesday, May 11, 2011 2:36 PM

Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent
possible interference with aircraft systems, the U.S. Federal
Aviation Administration (FAA) regulations require you to have
permission from a crew member to use your phone while
the plane is on the ground. To prevent any risk of interference,
FCC regulations prohibit using your phone while the plane is in
the air.

Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone
off when in a blasting area or in other areas with signs
indicating two-way radios should be turned off. Construction
crews often use remote-control RF devices to set off explosives.
Turn your phone off when you’re in any area that has a
potentially explosive atmosphere. Although it’s rare, your phone
and accessories could generate sparks. Sparks can cause an
explosion or fire, resulting in bodily injury or even death. These
areas are often, but not always, clearly marked. They include:
䡲 Fueling areas such as gas stations.
䡲 Below deck on boats.
䡲 Fuel or chemical transfer or storage facilities.
䡲 Areas where the air contains chemicals or particles such
as grain, dust, or metal powders.
䡲 Any other area where you would normally be advised to
turn off your vehicle’s engine.

156

4A. Important Safety Information

Note: Never transport or store flammable gas, flammable
liquids, or explosives in the compartment of your
vehicle that contains your phone or accessories.

Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow children to play with it as
they could hurt themselves and others, damage the phone or
make calls that increase your Sprint invoice.

Please Note the Following Information When Using
Your Handset
1. WARNING REGARDING DISPLAY
䡲

The display on your handset is made of glass or acrylic
and could break if your handset is dropped or if it
receives significant impact. Do not use if screen is broken
or cracked as this could cause injury to you.

2. WARRANTY DISCLAIMER: PROPER USE OF A TOUCH
SCREEN HANDSET
If your handset has a touchscreen display, please note
that a touchscreen responds best to a light touch from
the pad of your finger. Using excessive force or a metallic
object when pressing on the touchscreen may damage
the tempered glass surface and void the warranty. For
more information, please refer to the “4B. Manufacturer’s
Warranty” on page 163.

䡲

M380_UG.book Page 157 Wednesday, May 11, 2011 2:36 PM

On July 10, 2003, the U.S. Federal Communications
Commission (FCC) Report and Order in WT Docket 01-309
modified the exception of wireless mobile devices under the
Hearing Aid Compatibility Act of 1988 (HAC Act) to require
digital wireless mobile devices be compatible with hearing
aids.
The intent of the HAC Act is to ensure reasonable access to
telecommunications services for persons with hearing
disabilities. While some wireless mobile devices are used near
some hearing devices (hearing aids and cochlear implants),
users may detect a buzzing, humming, or whining noise. Some
hearing devices are more immune than others to this
interference noise, and mobile devices also vary in the amount
of interference they generate.
The wireless telephone industry has developed a rating system
for wireless mobile devices to assist hearing device users find
mobile devices that may be compatible with their hearing
devices. Not all mobile devices have been rated. Mobile
devices that are rated have the rating on their box or a label
located on the box. Your SPH-M380 has an M4 T3 rating.

These ratings are not guarantees. Results will vary depending
on the user’s hearing device and individual type and degree of
hearing loss. If a hearing device is particularly vulnerable to
interference noise; even a phone with a higher rating may still
cause unacceptable noise levels in the hearing device. Trying
out the phone with your hearing device is the best way to
evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements for
hearing aid compatibility and are likely to generate less
interference to hearing devices than unrated phones. (M4 is the
better/higher of the two ratings.)
T-Ratings: Phones rated T3 or T4 meet FCC requirements and
are likely to be more usable with a hearing device’s telecoil (“T
Switch”or “Telephone Switch”) than unrated phones. (T4 is the
better/higher of the two ratings.

Note that not all hearing devices have telecoils in them.
Hearing aid devices may also be measured for immunity to
interference noise from wireless phones and should have
ratings similar to phones. Ask your hearing healthcare
professional for the rating of your hearing aid. Add the rating of
your hearing aid and your phone to determine probable
usability:
䢇 Any combined rating equal to or greater than six offers
excellent use.
䢇 Any combined rating equal to five is considered normal use.
䢇 Any combined rating equal to four is considered usable.

4A. Important Safety Information

Important Safety Information

Using Your Phone With a Hearing Aid
Device

157

M380_UG.book Page 158 Wednesday, May 11, 2011 2:36 PM

Thus, if you pair an M3 hearing aid with an M3 phone, you will
have a combined rating of six for “excellent use.” This is
synonymous for T ratings.
Sprint further suggests you experiment with multiple phones
(even those not labeled M3/T3 or M4/T4) while in the store to
find the one that works best with your hearing aid device.
Should you experience interference or find the quality of
service unsatisfactory after purchasing your phone, promptly
return it to the store within 30 days of purchase. (A restocking
fee may be applied to exchanges. Visit www.sprint.com/returns
for details.) More information about hearing aid compatibility
may be found at: www.fcc.gov, www.fda.gov, and
www.accesswireless.org.

Getting the Best Hearing Device Experience
With Your Phone
To further minimize interference:
䢇 Set the phone’s display and keypad backlight settings to
ensure the minimum time intervals.

1. Press

and touch Settings > Display > Brightness, or

Dim.

2. Touch the minimum time interval setting.
䢇

158

Position the phone so the internal antenna is farthest from
your hearing aid.

4A. Important Safety Information

䢇

Move the phone around to find the point with least
interference.

Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out of your
battery’s performance.
䢇 Recently there have been some public reports of wireless
phone batteries overheating, catching fire, or exploding. It
appears that many, if not all, of these reports involve
counterfeit or inexpensive, aftermarket-brand batteries with
unknown or questionable manufacturing standards. Sprint is
not aware of similar problems with Sprint phones resulting
from the proper use of batteries and accessories approved
by Sprint or the manufacturer of your phone. Use only Sprintapproved or manufacturer-approved batteries and
accessories found at Sprint Stores or through your phone’s
manufacturer, or call 1-866-866-7509 to order. They’re also
available at www.sprint.com — click Accessories. Buying the
right batteries and accessories is the best way to ensure
they’re genuine and safe.
䢇 In order to avoid damage, charge the battery only in
temperatures that range from 32° F to 113° F (0° C to 45° C).
䢇 Don’t use the battery charger in direct sunlight or in high
humidity areas, such as the bathroom.
䢇 Never dispose of the battery by incineration.
䢇 Keep the metal contacts on top of the battery clean.
䢇 Don’t attempt to disassemble or short-circuit the battery.

M380_UG.book Page 159 Wednesday, May 11, 2011 2:36 PM

䢇

䢇

The battery may need recharging if it has not been used for
a long period of time.
It’s best to replace the battery when it no longer provides
acceptable performance. It can be recharged hundreds of
times before it needs replacing.
Don’t store the battery in high temperature areas for long
periods of time. It’s best to follow these storage rules:
䡲 Less than one month:
-4° F to 140° F (-20° C to 60° C)
䡲 More than one month:
-4° F to 113° F (-20° C to 45° C)

Disposal of Lithium Ion (Li-Ion) Batteries
Do not handle a damaged or leaking Li-Ion battery as you can
be burned.
For safe disposal options of your Li-Ion batteries, contact your
nearest Sprint authorized service center.
Special Note: Be sure to dispose of your battery properly. In
some areas, the disposal of batteries in household or business
trash may be prohibited.

Radio Frequency (RF) Energy
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When
it’s turned on, it receives and transmits radio frequency (RF)
signals. When you use your phone, the system handling your
call controls the power level. This power can range from 0.006
watt to 0.2 watt in digital mode.

Knowing Radio Frequency Safety
The design of your phone complies with updated NCRP
standards described below.
In 1991–92, the Institute of Electrical and Electronics Engineers
(IEEE) and the American National Standards Institute (ANSI)
joined in updating ANSI’s 1982 standard for safety levels with
respect to human exposure to RF signals. More than 120
scientists, engineers and physicians from universities,
government health agencies and industries developed this
updated standard after reviewing the available body of
research. In 1993, the Federal Communications Commission
(FCC) adopted this updated standard in a regulation. In August
1996, the FCC adopted hybrid standard consisting of the
existing ANSI/IEEE standard and the guidelines published by
the National Council of Radiation Protection and
Measurements (NCRP).

4A. Important Safety Information

Important Safety Information

䢇

159

M380_UG.book Page 160 Wednesday, May 11, 2011 2:36 PM

Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if
you wear a handset on your body, use a Sprint-supplied or
Sprint-approved carrying case, holster or other body-worn
accessory. If you do not use a body-worn accessory, ensure
the antenna is at least 7/16 inch (1.5 centimeters) from your
body when transmitting. Use of non-Sprint-approved
accessories may violate FCC RF exposure guidelines.
For more information about RF exposure, visit the FCC website
at www.fcc.gov.

All phones must meet the federal standard, which incorporates
a substantial margin of safety. As stated above, variations in
SAR values between different model phones do not mean
variations in safety. SAR values at or below the federal standard
of 1.6 W/kg are considered safe for use by the public.
The highest reported SAR values of the SPH-M380 are:
Cellular CDMA mode (Part 22):
Head: 0.48 W/kg; Body-worn: 0.98 W/kg
PCS mode (Part 24):
Head: 1.02 W/kg; Body-worn: 1.06 W/kg

Specific Absorption Rates (SAR) for Wireless
Phones

BC10 CDMA mode (Part 90)
Head: 0.58 W/kg; Body-worn : 0.98 W/kg

The SAR value corresponds to the relative amount of RF
energy absorbed into the head of a user of a wireless handset.

FCC Radio Frequency Emission

The SAR value of a phone is the result of an extensive testing,
measuring and calculation process. It does not represent how
much RF the phone emits. All phone models are tested at their
highest value in strict laboratory settings. But when in
operation, the SAR of a phone can be substantially less than
the level reported to the FCC. This is because of a variety of
factors including its proximity to a base station antenna, phone
design and other factors. What is important to remember is that
each phone meets strict federal guidelines. Variations in SARs
do not represent a variation in safety.

160

4A. Important Safety Information

This phone meets the FCC Radio Frequency Emission
Guidelines.
FCC ID number: A3LSPHM380.
More information on the phone’s SAR can be found from the
following FCC website: http://www.fcc.gov/oet/ea/.

M380_UG.book Page 161 Wednesday, May 11, 2011 2:36 PM

FCC Notice

䢇

This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may
cause undesired operation.

䢇

Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
䢇 Reorient the direction of the internal antenna.

Samsung Mobile Products and
Recycling
Samsung cares for the environment and encourages its
customers to recycle Samsung mobile devices and genuine
Samsung accessories, and other unwanted electronics, in
accordance with local regulations and through an approved
recycler. Proper disposal of your mobile device and its battery
is not only important for safety, it benefits the environment.
Batteries must be recycled or disposed of properly.
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to:
www.samsung.com/recyclingdirect or call, 1-877-278-0799.

Note: Never dispose of batteries in a fire because they may
explode.

4A. Important Safety Information

Important Safety Information

Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.

䢇

Increase the separation between the equipment and
receiver.
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.

161

M380_UG.book Page 162 Wednesday, May 11, 2011 2:36 PM

Owner’s Record
The model, regulatory, and serial number are located on a
nameplate inside the battery compartment. Record the serial
number in the space provided below. This is helpful if you need
to contact us about your phone in the future.
Model: Samsung Trender™ (M380)
Serial No.:

User Guide Proprietary Notice
Nuance®, VSuite™, and the Nuance logo are trademarks or
registered trademarks of Nuance Communications, Inc., or its
affiliates in the United States and/or other countries.
User Guide template version 11a_FM (September 2010)

162

4A. Important Safety Information

M380_UG.book Page 163 Wednesday, May 11, 2011 2:36 PM

Manufacturer’s Warranty

4B. Manufacturer’s Warranty

STANDARD LIMITED WARRANTY
What is covered and for how long?

Manufacturer’s Warranty (page 163)

Your phone has been designed to provide you with reliable,
worry-free service. If for any reason you have a problem with
your equipment, please refer to the manufacturer’s warranty in
this section.
For information regarding the terms and conditions of service
for your phone, please visit www.sprint.com or call Sprint
Customer Service at 1-888-211-4727.
Note: In addition to the warranty provided by your phone’s
manufacturer, which is detailed on the following pages, Sprint
offers a number of optional plans to cover your equipment for
non-warranty claims. Sprint Total Equipment Protection
provides the combined coverage of the Sprint Equipment
Replacement Program and the Sprint Equipment Service
and Repair Program, both of which are available separately.
Each of these programs may be signed up for within 30 days
of activating your phone. For more details, please visit your
nearest Sprint Store or call Sprint at 1-800-584-3666.

SAMSUNG TELECOMMUNICATIONS AMERICA, LLC
("SAMSUNG") warrants to the first consumer purchaser
("Purchaser") that SAMSUNG's handsets and accessories
("Products") are free from defects in material and workmanship
under normal use and service for the period commencing
upon the date of purchase and continuing for the following
specified period of time after that date:
Phone

1 Year

Batteries

1 Year

Case/Pouch/Holster

90 Days

Other Phone Accessories

1 Year

What is not covered?

This Limited Warranty is conditioned upon proper use of
Product by Purchaser. This Limited Warranty does not cover:
(a) defects or damage resulting from accident, misuse,
abnormal use, abnormal conditions, improper storage,
exposure to liquid, moisture, dampness, sand or dirt, neglect, or
unusual physical, electrical or electromechanical stress; (b)
scratches, dents and cosmetic damage, unless caused by
SAMSUNG; (c) defects or damage resulting from excessive

Manufacturer’s Warranty

Warranty

⽧

163

M380_UG.book Page 164 Wednesday, May 11, 2011 2:36 PM

force or use of a metallic object when pressing on a touch
screen; (d) equipment that has the serial number or the
enhancement data code removed, defaced, damaged, altered
or made illegible; (e) ordinary wear and tear; (f) defects or
damage resulting from the use of Product in conjunction or
connection with accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG; (g)
defects or damage resulting from improper testing, operation,
maintenance, installation, service, or adjustment not furnished
or approved by SAMSUNG; (h) defects or damage resulting
from external causes such as collision with an object, fire,
flooding, dirt, windstorm, lightning, earthquake, exposure to
weather conditions, theft, blown fuse, or improper use of any
electrical source; (i) defects or damage resulting from cellular
signal reception or transmission, or viruses or other software
problems introduced into the Product; or (j) Product used or
purchased outside the United States. This Limited Warranty
covers batteries only if battery capacity falls below 80% of rated
capacity or the battery leaks, and this Limited Warranty does
not cover any battery if (i) the battery has been charged by a
battery charger not specified or approved by SAMSUNG for
charging the battery; (ii) any of the seals on the battery are
broken or show evidence of tampering; or (iii) the battery has
been used in equipment other than the SAMSUNG phone for
which it is specified.
What are SAMSUNG's obligations?
During the applicable warranty period, provided the Product is
returned in accordance with the terms of this Limited Warranty,

164

Manufacturer’s Warranty

SAMSUNG will repair or replace the Product, without charge to
Purchaser, or at SAMSUNG'S sole option, refund the purchase
price. SAMSUNG may, at SAMSUNG's sole option, use rebuilt,
reconditioned, or new parts or components when repairing any
Product, or may replace Product with a rebuilt, reconditioned or
new Product. Repaired/replaced cases, pouches and holsters
will be warranted for a period of ninety (90) days. All other
repaired/replaced Products will be warranted for a period equal
to the remainder of the original Limited Warranty on the original
Product or for 90 days, whichever is longer. All replaced
Products, parts, components, boards and equipment shall
become the property of SAMSUNG. This Limited Warranty is
extended to the Purchaser and is not transferable or assignable
to any other person or entity.
What must you do to obtain warranty service?

To obtain service under this Limited Warranty, Purchaser must
return the Product to an authorized phone service facility in an
adequate container for shipping, accompanied by the sales
receipt or comparable proof of sale showing the original date
of purchase, the serial number of the Product and the seller's
name and address. To obtain assistance on where to deliver
the Product, please call SAMSUNG Customer Care at 1-888987-4357. If SAMSUNG determines that any Product is not
covered by this Limited Warranty, Purchaser must pay all parts,
shipping, and labor charges for the repair or return of such
Product.
Purchaser should keep a separate backup copy of any
contents of the Product before delivering the Product to

M380_UG.book Page 165 Wednesday, May 11, 2011 2:36 PM

THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF
SAMSUNG'S RESPONSIBILITIES, AND THE EXCLUSIVE
REMEDY REGARDING THE PRODUCTS. ALL IMPLIED
WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF
THIS LIMITED WARRANTY. IN NO EVENT SHALL SAMSUNG
BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE
PRICE OF THE PRODUCT OR FOR, WITHOUT LIMITATION,
COMMERCIAL LOSS OF ANY SORT; LOSS OF USE, TIME,
DATA, REPUTATION, OPPORTUNITY, GOODWILL, PROFITS OR
SAVINGS; INCONVENIENCE; INCIDENTAL, SPECIAL,
CONSEQUENTIAL OR PUNITIVE DAMAGES; OR DAMAGES
ARISING FROM THE USE OR INABILITY TO USE THE
PRODUCT. SOME STATES AND JURISDICTIONS DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, OR THE DISCLAIMER OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS AND DISCLAIMERS MAY NOT APPLY TO
YOU.
SAMSUNG MAKES NO WARRANTIES OR
REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR
OTHERWISE, AS TO THE QUALITY, CAPABILITIES,
OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY

THIRD-PARTY SOFTWARE OR EQUIPMENT USED IN
CONJUNCTION WITH THE PRODUCT, OR THE ABILITY TO
INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH
THE PRODUCT, WHETHER SUCH THIRD-PARTY SOFTWARE
OR EQUIPMENT IS INCLUDED WITH THE PRODUCT
DISTRIBUTED BY SAMSUNG OR OTHERWISE.
RESPONSIBILITY FOR THE QUALITY, CAPABILITIES,
OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY
SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT RESTS
SOLELY WITH THE PURCHASER AND THE DIRECT VENDOR,
OWNER OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE
OR EQUIPMENT.
Nothing in the Product instructions or information shall be
construed to create an express warranty of any kind with
respect to the Products. No agent, employee, dealer,
representative or reseller is authorized to modify or extend this
Limited Warranty or to make binding representations or claims,
whether in advertising, presentations or otherwise, on behalf of
SAMSUNG regarding the Products or this Limited Warranty.
This Limited Warranty gives you specific legal rights, and you
may also have other rights that vary from state to state.
What is the procedure for resolving disputes?

ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM
THIS LIMITED WARRANTY OR THE SALE, CONDITION OR
PERFORMANCE OF THE PRODUCTS SHALL BE RESOLVED
EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION,
AND NOT BY A COURT OR JURY. Any such dispute shall not

Manufacturer’s Warranty

Warranty

SAMSUNG for warranty service, as some or all of the contents
may be deleted or reformatted during the course of warranty
service.
What are the limits on SAMSUNG's liability?

165

M380_UG.book Page 166 Wednesday, May 11, 2011 2:36 PM

be combined or consolidated with a dispute involving any
other person's or entity's Product or claim, and specifically,
without limitation of the foregoing, shall not under any
circumstances proceed as part of a class action. The
arbitration shall be conducted before a single arbitrator, whose
award may not exceed, in form or amount, the relief allowed by
the applicable law. The arbitration shall be conducted
according to the American Arbitration Association (AAA)
Commercial Arbitration Rules applicable to consumer disputes.
This arbitration provision is entered pursuant to the Federal
Arbitration Act. The laws of the State of Texas, without
reference to its choice of laws principles, shall govern the
interpretation of the Limited Warranty and all disputes that are
subject to this arbitration provision. The arbitrator shall decide
all issues of interpretation and application of this arbitration
provision and the Limited Warranty.
For any arbitration in which the Purchaser's total damage
claims, exclusive of attorney fees and expert witness fees, are
$5,000.00 or less ("Small Claim"), the arbitrator may, if the
Purchaser prevails, award the Purchaser's reasonable attorney
fees, expert witness fees and costs as part of any award, but
may not grant SAMSUNG its attorney fees, expert witness fees
or costs unless it is determined that the claim was brought by
the Purchaser in bad faith. In a Small Claim case, the
Purchaser shall be required to pay no more than half of the
total administrative, facility and arbitrator fees, or $50.00 of such
fees, whichever is less, and SAMSUNG shall pay the remainder
of such fees. Administrative, facility and arbitrator fees for

166

Manufacturer’s Warranty

arbitrations in which the Purchaser's total damage claims,
exclusive of attorney fees and expert witness fees, exceed
$5,000.00 ("Large Claim") shall be determined according to
AAA rules. In a Large Claim case, the arbitrator may grant to
the prevailing party, or apportion among the parties, reasonable
attorney fees, expert witness fees and costs. Judgment may be
entered on the arbitrator's award in any court of competent
jurisdiction.
This arbitration provision also applies to claims against
SAMSUNG'S employees, representatives and affiliates if any
such claim arises from the Product's sale, condition or
performance.
Purchaser may opt out of this dispute resolution procedure
by providing notice to SAMSUNG no later than 30 calendar
days from the date of Purchaser's original purchase of the
Product. To opt out, Purchaser must send notice by e-mail to
optout@sta.samsung.com, with the subject line: "Arbitration
Opt Out." Purchaser must include in the opt out e-mail (a)
Purchaser's name and address; (b) the date on which the
Product was purchased; (c) the Product model name or
model number; and (d) the IMEI or MEID or Serial Number, as
applicable, if Purchaser has it (the IMEI or MEID or Serial
Number can be found (i) on the Product box; (ii) on the
Product information screen, which can be found under
"Settings;" (iii) on a label on the back of the Product beneath
the battery, if the battery is removable; and (iv) on the outside
of the Product if the battery is not removable). Alternatively,
Purchaser may opt out by calling 1-888-987-4357 and
providing the same information. These are the only two

M380_UG.book Page 167 Wednesday, May 11, 2011 2:36 PM

Severability.

If any portion of this Limited Warranty is held to be illegal or
unenforceable, such partial illegality or unenforceability shall
not affect the enforceability of the remainder of the Limited
Warranty.
Samsung Telecommunications America, LLC
1301 E. Lookout Drive
Richardson, Texas 75082
Phone: 1-800-SAMSUNG
Phone: 1-888-987-HELP (4357)
©2011 Samsung Telecommunications America, LLC. All rights
reserved.
No reproduction in whole or in part allowed without prior
written approval.
Specifications and availability subject to change without notice.
[050611]
End User License Agreement for Software
IMPORTANT. READ CAREFULLY: This End User License
Agreement ("EULA") is a legal agreement between you (either

an individual or a single entity) and Samsung Electronics Co.,
Ltd. for software owned by Samsung Electronics Co., Ltd. and
its affiliated companies and its third party suppliers and
licensors that accompanies this EULA, which includes
computer software and may include associated media, printed
materials, "online" or electronic documentation ("Software").
BY CLICKING THE "I ACCEPT" BUTTON (OR IF YOU BYPASS
OR OTHERWISE DISABLE THE "I ACCEPT", AND STILL
INSTALL, COPY, DOWNLOAD, ACCESS OR OTHERWISE USE
THE SOFTWARE), YOU AGREE TO BE BOUND BY THE
TERMS OF THIS EULA. IF YOU DO NOT ACCEPT THE TERMS
IN THIS EULA, YOU MUST CLICK THE "DECLINE" BUTTON,
DISCONTINUE USE OF THE SOFTWARE.
1. GRANT OF LICENSE. Samsung grants you the following
rights provided that you comply with all terms and conditions of
this EULA: You may install, use, access, display and run one
copy of the Software on the local hard disk(s) or other
permanent storage media of one computer and use the
Software on a single computer or a mobile device at a time,
and you may not make the Software available over a network
where it could be used by multiple computers at the same
time. You may make one copy of the Software in machinereadable form for backup purposes only; provided that the
backup copy must include all copyright or other proprietary
notices contained on the original.

Warranty

forms of notice that will be effective to opt out of this dispute
resolution procedure. Opting out of this dispute resolution
procedure will not affect the coverage of the Limited
Warranty in any way, and Purchaser will continue to enjoy the
benefits of the Limited Warranty.

2. RESERVATION OF RIGHTS AND OWNERSHIP. Samsung
reserves all rights not expressly granted to you in this EULA.
The Software is protected by copyright and other intellectual

Manufacturer’s Warranty

167

M380_UG.book Page 168 Wednesday, May 11, 2011 2:36 PM

property laws and treaties. Samsung or its suppliers own the
title, copyright and other intellectual property rights in the
Software. The Software is licensed, not sold.
3. LIMITATIONS ON END USER RIGHTS. You may not reverse
engineer, decompile, disassemble, or otherwise attempt to
discover the source code or algorithms of, the Software (except
and only to the extent that such activity is expressly permitted
by applicable law notwithstanding this limitation), or modify, or
disable any features of, the Software, or create derivative works
based on the Software. You may not rent, lease, lend,
sublicense or provide commercial hosting services with the
Software.
4. CONSENT TO USE OF DATA. You agree that Samsung and
its affiliates may collect and use technical information gathered
as part of the product support services related to the Software
provided to you, if any, related to the Software. Samsung may
use this information solely to improve its products or to provide
customized services or technologies to you and will not
disclose this information in a form that personally identifies you.
5. UPGRADES. This EULA applies to updates, supplements
and add-on components (if any) of the Software that Samsung
may provide to you or make available to you after the date you
obtain your initial copy of the Software, unless we provide other
terms along with such upgrade. To use Software identified as
an upgrade, you must first be licensed for the Software
identified by Samsung as eligible for the upgrade. After
upgrading, you may no longer use the Software that formed the
basis for your upgrade eligibility.

168

Manufacturer’s Warranty

6. SOFTWARE TRANSFER. You may not transfer this EULA or
the rights to the Software granted herein to any third party
unless it is in connection with the sale of the mobile device
which the Software accompanied. In such event, the transfer
must include all of the Software (including all component parts,
the media and printed materials, any upgrades, this EULA) and
you may not retain any copies of the Software. The transfer may
not be an indirect transfer, such as a consignment. Prior to the
transfer, the end user receiving the Software must agree to all
the EULA terms.
7. EXPORT RESTRICTIONS. You acknowledge that the Software
is subject to export restrictions of various countries. You agree
to comply with all applicable international and national laws
that apply to the Software, including the U.S. Export
Administration Regulations, as well as end user, end use, and
destination restrictions issued by U.S. and other governments.
8. TERMINATION. This EULA is effective until terminated. Your
rights under this License will terminate automatically without
notice from Samsung if you fail to comply with any of the terms
and conditions of this EULA. Upon termination of this EULA,
you shall cease all use of the Software and destroy all copies,
full or partial, of the Software.
9. DISCLAIMER OF WARRANTIES. You expressly acknowledge
and agree that use of the Software is at your sole risk and that
the entire risk as to satisfactory quality, performance, accuracy
and effort is with you. TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED "AS IS"
AND WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY

M380_UG.book Page 169 Wednesday, May 11, 2011 2:36 PM

10. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND
CERTAIN OTHER DAMAGES. TO THE EXTENT NOT
PROHIBITED BY LAW, IN NO EVENT SHALL SAMSUNG BE
LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL,
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES
WHATSOEVER, OR FOR LOSS OF PROFITS, LOSS OF DATA,
BUSINESS INTERRUPTION, OR FOR ANY PECUNIARY
DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO
YOUR USE OR INABILITY TO USE THE SOFTWARE, THE
PROVISION OF OR FAILURE TO PROVIDE SUPPORT OR
OTHER SERVICES, INFORMATION, SOFTWARE, AND
RELATED CONTENT THROUGH THE SOFTWARE OR
OTHERWISE ARISING OUT OF THE USE OF THE SOFTWARE,
OR OTHERWISE UNDER OR IN CONNECTION WITH ANY
PROVISION OF THIS EULA, HOWEVER CAUSED,
REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT,
TORT OR OTHERWISE) AND EVEN IF SAMSUNG HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME
JURISDICTIONS DO NOT ALLOW THE LIMITATION OF
LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT
APPLY TO YOU.
11. LIMITATION OF LIABILITY. Notwithstanding any damages
that you might incur for any reason whatsoever (including,
without limitation, all damages referenced herein and all direct
or general damages in contract or anything else), the entire
liability of Samsung under any provision of this EULA and your
exclusive remedy hereunder shall be limited to the greater of

Manufacturer’s Warranty

Warranty

KIND, AND SAMSUNG AND ITS LICENSORS (COLLECTIVELY
REFERRED TO AS "SAMSUNG" FOR THE PURPOSES OF
SECTIONS 9, 10 and 11) HEREBY DISCLAIM ALL
WARRANTIES AND CONDITIONS WITH RESPECT TO THE
SOFTWARE, EITHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY,
OF SATISFACTORY QUALITY OR WORKMANLIKE EFFORT, OF
FITNESS FOR A PARTICULAR PURPOSE, OF RELIABILITY OR
AVAILABILITY, OF ACCURACY, OF LACK OF VIRUSES, OF
QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD
PARTY RIGHTS. SAMSUNG DOES NOT WARRANT AGAINST
INTERFERENCE WITH YOUR ENJOYMENT OF THE
SOFTWARE, THAT THE FUNCTIONS CONTAINED IN THE
SOFTWARE WILL MEET YOUR REQUIREMENTS, THAT THE
OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED
OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE
WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION
OR ADVICE GIVEN BY SAMSUNG OR A SAMSUNG
AUTHORIZED REPRESENTATIVE SHALL CREATE A
WARRANTY. SHOULD THE SOFTWARE PROVE DEFECTIVE,
YOU ASSUME THE ENTIRE COST OF ALL NECESSARY
SERVICING, REPAIR OR CORRECTION. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF
IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE
STATUTORY RIGHTS OF A CONSUMER, SO THESE
EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

169

M380_UG.book Page 170 Wednesday, May 11, 2011 2:36 PM

the actual damages you incur in reasonable reliance on the
Software up to the amount actually paid by you for the Software
or US$5.00. The foregoing limitations, exclusions and
disclaimers (including Sections 9, 10 and 11) shall apply to the
maximum extent permitted by applicable law, even if any
remedy fails its essential purpose.
12. U.S. GOVERNMENT END USERS. The Software is licensed
only with "restricted rights" and as "commercial items"
consisting of "commercial software" and "commercial software
documentation" with only those rights as are granted to all
other end users pursuant to the terms and conditions herein.
13. APPLICABLE LAW. This EULA is governed by the laws of
TEXAS, without regard to conflicts of laws principles. This EULA
shall not be governed by the UN Convention on Contracts for
the International Sale of Goods, the application of which is
expressly excluded. If a dispute, controversy or difference is not
amicably settled, it shall be finally resolved by arbitration in
Seoul, Korea in accordance with the Arbitration Rules of the
Korean Commercial Arbitration Board. The award of arbitration
shall be final and binding upon the parties.
14. ENTIRE AGREEMENT; SEVERABILITY. This EULA is the
entire agreement between you and Samsung relating to the
Software and supersedes all prior or contemporaneous oral or
written communications, proposals and representations with
respect to the Software or any other subject matter covered by
this EULA. If any provision of this EULA is held to be void,
invalid, unenforceable or illegal, the other provisions shall
continue in full force and effect.

170

Manufacturer’s Warranty

Precautions for Transfer and Disposal

If data stored on this device is deleted or reformatted using the
standard methods, the data only appears to be removed on a
superficial level, and it may be possible for someone to retrieve
and reuse the data by means of special software.
To avoid unintended information leaks and other problems of
this sort, it is recommended that the device be returned to
Samsung’s Customer Care Center for an Extended File System
(EFS) Clear which will eliminate all user memory and return all
settings to default settings. Please contact the Samsung
Customer Care Center for details.

Important: Please provide warranty information (proof of
purchase) to Samsung’s Customer Care Center
in order to provide this service at no charge. If the
warranty has expired on the device, charges may
apply.
Customer Care Center:
1000 Klein Rd.
Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)
Samsung Telecommunications America, LLC:
1301 East Lookout Drive
Richardson, Texas 75082
Phone: 1-800-SAMSUNG (726-7864)

M380_UG.book Page 171 Wednesday, May 11, 2011 2:36 PM

Phone: 1-888-987-HELP (4357)

Important: If you are using a handset other than a standard
numeric dialpad, dial the numbers listed in
brackets.
©

2011 Samsung Telecommunications America. All rights
reserved.

Warranty

No reproduction in whole or in part allowed without prior
written approval. Specifications and availability subject to
change without notice.

Manufacturer’s Warranty

171

M380_UG.book Page 172 Wednesday, May 11, 2011 2:36 PM

M380_UG.book Page 173 Wednesday, May 11, 2011 2:36 PM

A
Account Info 70
Activation 4
Adaptation 88
Add Call 30
Adjusting Numeric Entries 24
Using Reels 24
Airplane Mode 45
Alarm Clock 74
Always Vibrate 42
Activate 42
Deactivate 42
Answering Calls 27
Phone Active 27
Phone Locked 28
Applications
Downloading 141
Automatic Speech Recognition
(ASR) 81

B
Background 39
Assign Image 100
Backlight 42
Battery 17–19
Capacity 17
Charging 18
Disposal 159
Extending Battery Life 19
Installing 18
Bluetooth 104–109
Deleting Paired Devices 108
Device Information 106
Device Name 105
Disconnecting Paired
Devices 107, 108
Sending Data 108
Bookmarks
Accessing 129
Creating 128
Deleting 129

Brightness
Changing 43
Browser Menu 126
Clear private data 127
Font size 127
Page info 127
Redirect prompt 127
Reset browser 127
Send this page to 127
Settings 127
Startup page 127
Toolbar 126
Buying Ringers and Games
141

Index

Index

C
Calculator 78
Calendar 71–74
Adding an Event 71
Call Forwarding 119
Busy 119
No Answer 119
Unconditional 119
Index

173

M380_UG.book Page 174 Wednesday, May 11, 2011 2:36 PM

Call Waiting 117
Caller ID 117
Calls 26
Answering 27
Answering with Call Guard
28
Call Forwarding 119
Call Waiting 117
Caller ID 117
Dialing 27
Dialing from the Contact List
33
Emergency Numbers 29
End-of-Call Options 30
In-Call Options 30
Making 26
Missed Call 28
Saving a Number 31
Saving numbers with Pauses
32
Speed Dialing 34
Three-Way Call 118
174

Index

Camera 97–103
Cannot install this Hardware 94
Color Theme 43
Contacts 59–70
Adding an Entry 59
Adding Phone Number 63
Assigning a Picture 67, 100
Assigning Sped Dial 65
Deleting 25, 64
Deleting All Entries 64
Deleting Multiple Entries 25
Deleting Single Entry 25
Dialing From 68
Editing 63
Editing Phone Numbers 64
Save Number from End of
Call 31, 60
Save Number from Recent
Calls 32, 61
Save Number from Standby
31, 60
Selecting Ringer Type 66

Sending via Bluetooth 108
Copy to Memory Card 99
Customer Solutions 70
D
Data Profile
Updating 47
Data Restrictions 125
Data Roam Guard 122
Data Service Usage 122
Notification 122
Data Services 123–146
see also Web
Enabling and Disabling 125
FAQs 145
Launching the Web 124
Password 7
Security Features 51
User Name 123
Deleting Phone Content 50
Device Self Service 5
Device Settings 39–53
Dialing Options 27

M380_UG.book Page 175 Wednesday, May 11, 2011 2:36 PM

E
Email 130
Accessing 138
Add New Email Account
131, 135
Adding New Accounts 131
Browse Files 134
Creating 138
Creating Additional Accounts
135
Customizing Sprint Mobile
Email Settings 136
Deleting Email 139

Deleting Email Account 140
Deleting Open Email 139
Deleting Unopened Email
139
Email Accounts 134
Find Contacts 134
Marking your Email 140
Outlook Setup 132
Overview 133
Refreshing Your List 140
View Calendars 134
Work 130
Email Settings
Individual Account 137
Setting up an Audible Alert
137
Sprint Mobile 135
Emergency Numbers 29, 49
Adding 49
Deleting 49
Emoticons 36
End-of-Call Options 30

End-of-Call Screen
Saving Number 31, 60
Enhanced 911 (E911) 29
Entering Characters
Emoticons 37
Letters 36
Numbers 37
Punctuation 37
Smiley’s 37
Symbols 37
Entering Text 34–38
Entries
Adjustment 24
Detaching 25

Index

Display Screen 15
Display Settings 42–43
Adjusting Brightness 43
Changing Backlight Time 42
Wallpaper 39
Downloading
Content 142
Downloading Ringers and
Games 141

F
Facebook 150
Overview 150
Favorites 48
FCC Notice 161

Index

175

M380_UG.book Page 176 Wednesday, May 11, 2011 2:36 PM

Location 44
Location Settings 44
Lock Code
Changing 49
Locking Your Phone 48

G
Games
Buying and Downloading
141
I
In-Call Options 30
Information Services 144–145
Accessing 145
Initializing 144
Overview 144
Updating 145
Internet
see Web
K
Key Functions 13
Keyboard
Using 36
L
Language
Changing 43
English 43
Spanish 43
176

Index

Movies
Accessing Information 145
MUSIC
Sideloaded 93
Music 147–149
Adding a Song to Playlist
149
Creating a Playlist 148
Music Player 147
My Music Menu 147
Music Player
Accessing 147
Mute off 30
Mute on 30
My Content Manager 143

M
Making Calls 26
Memo 78
Memory Status 92
Menu i
Backing Up within Menu 26
Navigation 20
Messaging
Deleting All Messages 116
Deleting Selected Messages
45, 117
Email 130
Sending Pictures 101
Voicemail 112
microSD Card 90–96
Accessing 92
Missed Call Notification 28

N
Navigating the Web 125
Net Guard 51
Settings 51
News
Accessing Information 145
Notepad 78

M380_UG.book Page 177 Wednesday, May 11, 2011 2:36 PM

One Hand Operation 23
Outlook
@messaging.sprintpcs.com
133
Configuring your Account
131
Sending an Appointment
Reminder 133
Sending Email to Phone 133
Sending SMS Messagages
132
Server Address 132
Setup 132
Owner’s Record 162
P
Parental Controls 51–53
Changing the Code 53
Restrictions 52
Pauses 32

Personal Calendar 71
Erasing all Events 74
Erasing Selected Events 74
Viewing Events 73
Phone
Turning Off 17
Turning On 16
Phone (illus.) 12
Phone Number
Displaying 26
Saving 31
With Pauses 32
Pictures
Copy to MicroSD 99
Sending 101, 102
Storing 101
Taking 97
Playing Music 147
Playlist 148, 149
Power Search tab 24, 68, 134
Preferred Roaming List (PRL)
47

R
Recent Calls 54–58
Appending an Existing
Number 57
Erasing All Entries 58
Erasing Selected Entries 58
Making a Call 56
Options 55
Saving a New Number 57
Saving a Number 57
Saving Number 32, 61
Viewing 54
Reels 24
Resetting Your Phone 50, 51
Ring Tones
Purchasing 40
Ringer Types 40
Alarm 40
Calendar 40
Message 40
Selecting for Contact Entry
66
Index

Index

Notes 78
O

177

M380_UG.book Page 178 Wednesday, May 11, 2011 2:36 PM

Timer Events 40
Voice Calls 40
Voicemail 40
Volume 41
Ringers
Buying and Downloading 40,
141
Roaming 120–122
S
Safety Information 154–162
Save 30
Screen Orientation 23
Screen Savers
Downloading 141
Security 48–53
Configuring Restrictions 52
Deleting Content 50
Lock Code 49
Menu 48
Parental Control Code 53
Parental Controls 51
Reset Phone 51
178

Index

Reset Settings 50
Sending
Messages 84
Pictures 101
Services 70
Settings 39–53
Airplane Mode 45
Display Settings 42–43
Favorites 48
Location Settings 44
Messaging Settings 45
Shortcuts 48
Sound Settings 40–42
Touch Settings 44
TTY Use 46
Shortcuts 48
Sideloaded
MUSIC 93
Sideloading your Multimedia
Content 149
Silence All 42
Smiley’s 36

SMS Text Messaging 115
Speakerphone
Off 30
On 30
Special Numbers 49
Speech to Action 81–89
Adaptation 88
Calling Contacts Entries 83
Calling Phone Numbers 83
Choice Lists 89
Launching an Application 86
Options 87
Picture Message 84
Resetting Adaptation 88
Sending a Message 84
Set Message Urgency 85
Setting the Confirmation 87
Tutorial 82
Voice Message 85
Speed Dial 65
Adding to List 65
Arranging Entries 66

M380_UG.book Page 179 Wednesday, May 11, 2011 2:36 PM

T
Text 34–38
Entering 34

Text Messages
Additional Options 116
Deleting 116
Reading 116
Replying 116
Text Messaging 115–117
Three-Way Calling 118
Timer 76
Tip Calculator 79
TOOLBAR 126
Top Games
Overview 151
Touch Settings
Sensitivity 44
Transferring Content 68–70,
108–109
Contacts 68
TRS 46
TTY Use 46
Turning Your Phone On and
Off 16

Twitter
Overview 151
U

Index

Deleting an Entry 66
Dialing 65
Sprint 411 70
Sprint Operator 70
Sprint Service
Account Passwords 6
Activation 4
Dialing Sprint Services 70
Operator Services 9
Sprint 411 8
SprintWeb
Home Page 124
Standby Mode
Saving Number 31, 60
Stopwatch 76
Sync 140
System
Vibrate 42

Unit Converter 79
Unlocking Your Device 49
Unmute 30
Update Data Profile 47
Updating
Data Profile 47
Firmware 47
Phone’s Software 47
PRL 47
V
Vibration 42
Voice Dialing 82
Voice Notification 40
Voice Services 81–89
Voice-Activated Dialing 81–89
Voicemail
Clear Icon 115
Notification 112
Retrieving 114
Index

179

M380_UG.book Page 180 Wednesday, May 11, 2011 2:36 PM

Setting Up 6, 112
Volume 41
Other 41
Ringer 41
Silence All 42
Startup/Shutdown 42
System 41
Touch Vibrate 42
W
Warranty 163
Web 123–145
see also Data Services
Downloading Content 141
Email 130
Launching 124
Moving Around 127
Navigating 125
Navigating To 128
Work Email 131
World Clock 76

180

Index



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