Sang Fei Consumer Communications CTS309 GSM/GPRS/EDGE/UMTS Digital Mobile Phone with Bluetooth and WiFi User Manual S309 ENG flyer

Shenzhen Sang Fei Consumer Communications Co., Ltd. GSM/GPRS/EDGE/UMTS Digital Mobile Phone with Bluetooth and WiFi S309 ENG flyer

User Manual

1Your PhonePhilips continuously strives to improve its products. Due to softwareupgrading, some contents in this user guide may be different from yourproduct.Philips reserves the rights to revise this user guide or withdraw itat any time without prior notice. Please take your product as standard.Touch screenBack keySide volume keyPower key/Lock keyHome keyOption keyCharger/MicroUSB portconnectorHeadphone jack
2Turn your phone on and off1Press and hold power key to turn on your phone.2To turn off your phone, press and hold power key and then selectPower off.Note: •If you are turning on your phone for the first time, follow the on-screen instructions toset up your device.Lock/unlock the touch screenYou can lock the touch screen and keys to prevent any unwanted deviceoperations.1To lock, press power key.2Slide the icon down to unlock.KeysLearn about the main keys.mKey Definition FunctionPPower - Press and hold to power on/off.- Press to turn on/off the screen display.- Hold to access the Phone options, choose Silent orAirplane mode.MHome key- Return to the home screen.- Hold to open the list of recent applications.OMenukey- Open a list of options available on the currentscreen.- On the home screen, open the Wallpapers, Widgetsand Settings.BBack key - Return to the previous screen or exit.- Hide the onscreen keyboard when it is opened.Side volume key-Adjust the ringtone volume while in standby mode oradjust the voice volume during a call.-When receiving an incoming call, briefly press thevolume key to mute the ringtone.
3Use the touch screenLearn basic actions to use the touch screen.Customize home screenYou can customize the home screen to match your preferences.Function OperationTap Touch once to select or launch a menu, option, orapplication.Tap and holdTap an item and hold it for more than 2 seconds.Drag Tap an item and move it to a new location.Double-tap Tap an item twice quickly.Flick Briskly scroll up, down, left, or right to move through listsor screens.Pinch Place two of your fingers far apart, and then pinch themtogether. In some apps, like web browser, you can pinchthe screen using two fingers(for example, thumb and indexfinger) to zoom in or zoom out when viewing a picture ora web pages.Function OperationMove items Tap and hold an item, and then drag it to a new location.Select a wallpaperIn home screen, press O>Wallpapers, select an imagefrom options.
4Home screenFrom the Home screen, you can view your device’s status and accessapplications.The Home screen has multiple panels. Scroll left or right to view thepanels on the Home screen. Tap M to return to the center homescreen.Your phone’s home screen consists of the following areas:Notifications panelWhen you get a new notification, you can open the Notifications panelto see what event notification or new information you have received. -To open the Notifications panel,press and hold the status bar, thenslide one finger downward. If you have several notifications, you canscroll down the screen to see them all. -To hide the panel, drag the bottom of the panel upwards.From the notifications panel, you can also view your phone's currentstatus and use the each options.-Open the notifications panel and then tap to open thephone's status panel.-Place two fingers on the status bar, then slide your fingers down-ward.Status BarSearch input
5Icons and symbolsLearn about the icons and symbols on the screen.Icons FunctionYour phone will not ring when receiving a call. Your phone will vibrate when receiving a call.The bars indicate the battery level.(Blue bars) normal charging.(Blue bars) normal charging when the phone is turned off.WLAN activated.Your phone is connected to a GSM network. The more bars areshown the better the reception is.Your phone is connected to network.Downloading data.Uploading data.Call in progress.You have a missed call.New SMS .Connected to PC.USB debugging connected.Bluetooth is activated.The headset is plugged into the phone.The alarm clock is activated.FM radio turned on in the background.Music is playing in the background.Error occurred or caution required.
6Getting startedCongratulations on your purchase and welcome to Philips!To get the most of your product and enjoy all Philips has to offer,register your product at:www. philips. com/mobilephonesMore details about your product, please access:www.philips.com/supportNote: •Please read the safety instructions in the “Safety & Precaution” section before use. Assembling and ChargeLearn about installing USIM or SIM card and charging the battery for thefirst use.Insert SIM cardFollow the steps below to insert your USIM or SIM card. Remember toturn off your mobile phone before removing the back cover. 1Remove the back cover. 2Take out the battery.
73Insert the SIM card. 4Install the battery.5Replace the back cover.
8Charge the batteryThe battery icon in the upper-right corner shows the battery level ofcharging status.Tips: •You can use the phone while it is charging. •Keeping the charger plugged to the mobile phone when the battery is fully charged willnot damage the battery. •If you do not intend to use your phone for several days, we recommend that youremove the battery. •If a fully charged battery left unused, it will lost its charge over time. •If a battery is being used for the first time or the battery has not been used for aprolonged period, it may take longer time to recharge.Insert a Micro SD card (Memory card)Insert a memory cardYou can expand the memory of your phone and store more additionalmultimedia files by adding a micro-SD card. Your device accepts memory cards with maximum capacities of 32 GB.1Unlock the memory card cover.2Align your micro-SD card with the slot. Put it in place.
9Remove the memory cardEnsure that the phone is not currently accessing the memory card.Before removing a memory card, first unmount it for safe removal.1In Idle screen, select O> Settings> Storage >Unmount SD card.2Push the memory card gently until it disengages from the phone.3Remove the memory card.Note: •Do not remove a memory card while the device is transferring or accessing informationto prevent corrupting or damaging the files in the memory card.Format the memory cardFormatting your memory card on a PC may cause incompatibilities withyour device. Format the memory card only on the device.In Idle screen, select O> Settings> Storage >Erase SD card.Note: •Before formatting the memory card, remember to make backup copies of all importantdata stored on your device. Personalize your phoneTime and DateIn idle screen, tapO> Settings> Date&time to control how time anddate appears on your device.•Automatic date & time: Set to receive time information from thenetwork and update the time and date automatically.•Automatic time zone: Set to receive time zone information fromthe network when you move across time zones.•Set date: Set the current date manually.•Set time: Set the current time manually.•Select time zone: Select a time zone.•Use 24-hour format: Set to show the time in 24-hour format or12-hour format.•Choose date format: Select a date format.Tips: •If the battery remains fully discharged, the time and date will be reset.
10Set a screen lockYou can lock your device by activating the screen lock feature.　In idle screen, tapO>Settings> Security>Screen lock.•None: Disable the screen lock.•Slide: Choose slide to unlock the screen.•Face Unlock: Set a face recognition unlock.•Voice Unlock: Set a voice recognition unlock.•Pattern: Draw a pattern to unlock the screen.•PIN: Unlock the screen by enter the PIN code.•Password: Create your private password to unlock the screen.Lock your SIM cardYou can lock your phone with the PIN that is supplied with your SIMcard.1In idle screen, tapO> Settings> Security> Set up SIM cardlock> Lock SIM card.2Select the SIM card, enter your PIN and select OK.Note: •If you enter an incorrect PIN too many times, your SIM card will be blocked. You mustenter a PIN unlock key (PUK) to unblock the SIM card. •If you block your SIM card by entering an incorrect PUK, take the SIM card to yourservice provider to unblock it.Access applications•Scroll left or right to another screen, select an application.•Press B to return to the previous screen, press M to return tothe Home screen.•Access recently-used applications: Press and hold M to view theapplications you have accessed recently. Tips: •Your device has a built-in motion sensor that detects its orientation. If you rotate thedevice while using　some features, the interface will automatically switch to landscapeview. To set the interface to keep the orientation when you rotate the device, selectSettings>Display>Auto-rotate screen.
11Manage applicationslearn about how to view the running apps, and •In idle screen, tap O>Settings>Apps.•Tap Running, you can view all the running apps, tap this app toenter it, you can tap Stop to choose stop running.•Tap Downloaded, you can view all the downloaded apps, tap thisapp to enter it, you can check the detailed information of this app,tap Uninstall to choose unloading it.Basic functionCallsMake a call 1In the application list, tap .2Dial the number directly or choose one number from the filtered listthat have matching digits.3Make a voice call or a video call.4Tap to end th e ca ll.Tips: •The phone dialer’s Smart dial features makes it quick and easy for you to make a call.Simply enter the phone number or first few letters of the person’s name you want tocall. Smart dial automatically searches and filters your stored contacts and the phonenumbers from the call history.Note: •For international calls, long press 0 to enter the “+” sign for the international prefix. •It is illegal in many areas to record a call without permission. Always ask the other partyfor permission before recording a call.
12Answer/Reject a call1During an incoming call, press and hold and then drag yourfinger right to answer the call, drag left to reject thecall.(Press the side volume key to adjust the volume).2Tap to hang up.Make a conference callIf network applicable, you can handle two or more calls, or make aconference call.1During a call, tap to enter a phone number, and then tap todial the number. The second number is dialled.2The first call is put on hold at this time.3Tap to switch the phone, tap to start conference.4To end the call, tap to hang up.Make an emergency callWithout a SIM card in phone, you can make the emergency call. In Europe, the standard emergency number is 112; in the UK, it is 999.Tips: •If you've enabled but forgot your lock password or lock pattern, you can still makeemergency calls by tapping Emergency call on the screen.Call logMake avoice call
13MessagesSend a message1In the application list, tap .2Tap New message .3Enter the number or tap to select the number from phonebook.4Select the text field and enter your message text.5PressO>Add subject and add a subject for the message.6Tap and attach a file. (Pictures, Videos, Audio or Slideshow)7Tap to send the message.Note: •Copyright protected pictures and sound cannot be sent by MMS.EmailSet up an email account1On the home screen, tap .2Enter your email address and password.3Select Manual setup and choose POP3/IMAP/Exchange and thentap Next.4If the account type you want to set up is not in the phone database,you’ll be asked to enter more details.5Follow the on-screen instructions.Note: •When you are finished setting up the email account, the email messages are downloadedto your device.　 •Select an account name at the top of the screen, and then select the account from whichyou want to retrieve messages. •Consult your mail service provider for the mail server configuration.Manage your phonebookAdd a new contact1Tap to enter the Contacts.2Tap and select a memory location.3Add phone number and details as desired.4Tap Done to finish saving.
14Tips: •You can create contacts from the dialling screen by selecting Add to contacts. •For contacts on the smart phonebook, you can add detailed information, like homenumber, office number, contact pictures and ringtones.Create your namecard1In the application list, tap > .2Select Set up my profile at the top of the contact list.3Enter your personal details.4Tap Done.You can send your namecard to others or share it by pressing O andselecting Share.Create a group of contactsBy creating groups of contacts, you can manage multiple contacts andsend a message to an entire group.1In the application list, tap > .2Tap and select a memory location.3Enter a name and customize the settings for the group.4Add members to the group.5Tap Done.MultiMediaMusicPlay music1Tap tto open the music screen.2Select a music category.3Using the following keys to control playback.Function DefinitionPlay and resume playback.Pause the playback.Select previous track.
15Music settingsPress O to enter into Settings:•Party shuffle: Play all the files in the folder randomly.•Add to playlist : Add new music to your playlist.•Delete: Delete the music from playlist.•Sound effects: Select a sound effect.•Library: Return to music category.Note: •When listening to music, adjust the volume to a moderate level. Continuous exposureto high volume may impair your hearing.CameraTake a photo/video1In the application list, select .2Tap to switch to the take a video.3Aim the camera lens at the subject and make any necessaryadjustments.4To zoom in, place two fingers on the screen and slowly spread themapart. To zoom out, pinch them together.5Select / to take a photo/video.The photo/video is savedautomatically.Select next track.Select the play mode:• Repeat once (play current file repeatedly)• Repeat all (play all the files in the folder repeatedly)Activate Shuffle mode, play current file randomly.Select to enter into playlist.MReturn to the home screen.
16Camera shortcutsCamera settingsIcon Option FunctionSwitch Switch to the front camera to take a photo ofyourself.FlashsettingYou can turn on or off the flash manually, or setthe camera to use the flash when needed.NormalmodeTake photo in normal mode.PanoramamodeTake photo in panorama mode.Settings Camera settings.Option FunctionGPS location infoSet the camera to include location information for yourphotos.Exposure Adjust the exposure value to change the brightness.Color effect Apply a special effect, such as sepia or black and whitetones.Scene mode Change the scene mode.White balanceWhite balance enables the camera to capture colorsmore accurately by adjusting to your current lightingenvironment.Anti-flicker Reduce blur caused by the device's vibration ormovement.Restore defaultsRestore to default settings.Face DetectionSet the device to recognise people’s faces and help youtake photos of them.
17View photosAfter taking photos, select the image viewer icon to view the takenphotos or tap to view photos.•To view more photos, scroll left or right.•To zoom in or out, place two fingers on the screen and slowlyspread them apart or pinch them together. To return to the originalsize, double-tap the screen.•To send a photo to others, tap .•Press the Option key O to access the following options:-Delete: delete the photo.-Slideshow: To start a slide show.-Edit: To edit the photo with the image editor.-Rotate right: To rotate the photo clockwise.-Rotate left: To rotate the photo anti-clockwise.-Crop:To add the photo to the clipboard.Smile shot Set the device to recognise people’s faces and help youtake photos of them when they smile.HDR Take three photos with different exposures and thencombine them to improve the contrast ratio.Self timer Select the length of the delay before the camera takes aphoto.Continuous shotContinuous shooting function.Picture size Select the size of picture.Preview size Adjust the preview size.Microphone Turn on/off microphone.Audio mode Activate the meeting mode to improve the quality ofrecording.Timer lapse intervalSelect the length of the delay before the camcorderstarts recording a video.Video quality Select a quality level for your photos.
18-Set picture as: To set the photo as your wallpaper or a contactimage.-Details: To view the detailed information of this photo.Sound RecorderLearn to operate your device’s voice recorder.Record a voice memo1Open the application list and tap .2Tap to start recording.3Tap to finish recording and choose to save/discard it. (Tap tolisten to the voice memo before saving or discarding)Play a voice memo1Tap >Playlists>My recordings to access the voice memo list.2Select a voice memo to listen.FM radioTo listen to the FM radio, you must connect a headset, which serves asthe radio antenna.Listen to the FM radio1Plug a headset into your phone.2Tap to enter into FM radio.3Tap / , The FM radio scans and saves available stationsautomatically. Tap / to tune the radio frequency by +/-0.1MHz.4Tap to clo se t he rad io.Radio settingsTap to access the following options:•Search: scan the radio channels and saves available stationsautomatically. Tap to view the playlist.•Speaker: turn on the Speaker.
19•Record FM: record the FM voice you want to record, Tap tostart recording, tap to stop recording. Tap >Playlists>FMrecordings to access the voice memo list.Alarm Set an alarm 1In application list, tap .2Tap >On and set the details of the alarm, or turn on the existingalarm.Stop an alarmWhen the alarm rings, •Select : The alarm stops.•Select : The alarm will sound again after 10 minutes.Use the stopwatchTap >Start to begin the stopwatch.When you finish, select Stop.Use the countdown timer1Tap .2Set the length of time to count down.3Select Start to begin the countdown.4When the timer expires, select Stop to stop the alarm. Tap toclear time data.CalculatorLearn to perform calculations with your phone.•Use the keys on the screen to perform basic calculations. (Scroll thescreen to view the scientific calculator).•Press O>Clear history to clear the calculation history.BluetoothYour phone can connect to a compatible Bluetooth device forexchanging data.
20Turn on/off Bluetooth1From the Home screen, tap > Bluetooth.2Select to turn on/off the Bluetooth.3Tap the Bluetooth to enter into it for other bluetooth settings.Note: •Turn off Bluetooth when not in use to save battery power, or in places where using awireless device is prohibited, such as on board an aircraft and in hospitals.Receive data via Bluetooth1Turn on the Bluetooth firstly, then tap > Bluetooth to makedevice visible. 2Then select Search for devices.3Select a device, Enter a pair password and select Accept to pairwith the other device.4On the receiving device, accept the file.Note: •Some devices, especially headsets or hands-free car kits, may have a fixed BluetoothPIN, such as 0000. If the other device has a PIN, you must enter it.Send data via Bluetooth1Select a file or item, such as a contact, calendar event, memo, ormedia file, from an appropriate application or My files.2Select an option for sending data via Bluetooth.3Search for and pair with a Bluetooth-enabled device. Wi-FiYou can connect to the Internet or other network devices anywhere anaccess point or wireless hotspot is available.Turn on Wi-Fi and connect to a Wi-Fi 1From the screen, press O>Settings >Wireless & networks>Wi-Fi.2Drag the Wi-Fi switch to the right, turn Wi-Fi on.3Your device searches for available Wi-Fi APs automatically.4Select an AP.
215If you selected a secured network, you'll be asked to enter thenetwork key or password.6Select Connect.VPNLearn to create virtual private networks (VPNs) and connectSet up a VPN profile1In the application list, tap >Wireless & networks>More>VPN2Tap + to enter a name for the VPN server and select a VPN type.3Change the options as required.4When you finish, select Save.Tips: •The options available may vary depending on the VPN type. •Your device should already be configured with Internet access. If you have troubleaccessing the Internet, you must edit the connections. If you are not sure whatinformation to enter, ask your VPN administrator. •To use this feature, you must activate the screen lock feature.Connect to a VPN1In the application list, tap >Wireless & networks>VPN.2Select a private network.3Enter the user name and password, and then select Connect.Mobile network sharingLearn to set your device as a wireless modem or wireless access pointfor PCs or other devices, and share your device's mobile networkconnection.Share mobile network via USB1Using a USB cable, connect the multifunction jack on your device toa PC.2In the application list, select Settings>Wireless andnetwork>More>Tethering & portable hotspot.3Select USB tethering to activate the USB tethering feature. Yourdevice shares the mobile network connection on your PC.
224To stop sharing the network connection, tap to turn off USBtethering.PC connectionsLearn to connect your phone to a PC with a USB cable in USBconnection modes.1Connect your phone to a computer with a USB cable.2When connected, select Turn on USB storage.3You phone act as a removable disk. If you insert a memory card inthe device, you can also access the file directory of the memory cardby using the device as a memory card reader.4Copy files from the PC to the memory card.5When you are finished, select Turn off USB storage.
23SettingsWireless&NetworksFunction Definition .SIMmanagementSet the dual SIM card information/set the SIM card fordata connection, call, message.Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi APand access the Internet or other network devices.Bluetooth Activate the Bluetooth feature to exchangeinformation over short distances.Data usage Keep track of your data usage amount, and customisethe settings for the limitation.Airplane mode Activate Flight mode to disable all wireless functionson your device. You can use only non-networkfeatures.VPN Set up and manage virtual private networks (VPNs).Tethering& portable hotspot•Set to use your device as a wireless modem by making a USB connection with a computer.•Set to use your device as a wireless access point for other devices.•Activate the Bluetooth tethering feature to share your mobile network with computers via Bluetooth.Mobile networks •Set to use data connections on any mobile network.•Set to use data connections when you are roaming.Default SMS app Choose your default SMS app.USB Internet Sharing Windows PC internet via USB cable.
24DevicePersonalAccountAdd your email accounts,see“Email”on page 13.Function Definition .Audio profiles •Select the profiles of the phone.•Set the volume and type for ringtong, alarm and notification.Display Change the settings to control the display andbacklight on your device.Storage View memory information for your device andmemory card.You can also format the memory card.Battery View the amount of battery power consumed by yourdevice.Apps Manage running applications, move applications to orfrom the storage card, and install or uninstallprograms.Function Definition .Location Select the sources to use when determining yourlocation.Security Set a screen lock or manage the credential storage.Language&input Set the operating system language and region. Youcan also set onscreen keyboard options.Backup&reset Reset your settings to the factory defaults and deleteall your data.
25SystemFunction Definition .Date&time •Set the date and time, time zone, and date or time format.•Choose the time and date formats that suit you.Scheduledpower on&offSet the time to power on/off automatically.Accessibility Use these settings when you’ve downloaded andinstalled an accessibility tool, such as a screen readerthat provides voice feedback. You can turnaccessibility functions or services on or off.Developer optionsTap About phone>Build number for seven times, you can open the Developer Options.Activate and change the settings for applicationdevelopment..About phone View different information about the phone, such asthe battery, legal information, model number,software version, base band version and buildnumber.If the network is available, tap System updates toupdate the system to latest version.
14Safety & PrecautionPrecautionKeep your phone away from small childrenKeep your phone and all accessories out of the reach of small children. Small parts may causechoking or serious injury if swallowed.Radio WavesYour phone transmits/receives radio waves in the GSM.WCDMA frequency.Check with the vehicle manufacturer that electronic equipment used in your vehicle will not beaffected by radio energy.Switch off your phone...Turn off the phone when in an aircraft. The use of mobile phones in an aircraft may be dangerousfor the operation of the aircraft, disrupt the mobile phones network and may be illegal.In hospitals, clinics, other health care centers and anywhere else where you may be in the closevicinity of medical equipment.In areas with a potentially explosive atmosphere (e.g. petrol stations and also areas where theair contains dust particles, such as metal powders).In a vehicle transporting flammable productsor a vehicle powered by liquefied petroleum gas (LPG).In quarries or other areas where blastingoperations are in progress.Your mobile phone and your carAvoid using your phone while driving and obey all regulations that restrict the use of mobilephones while driving. Use hands free accessories to increase your safety when possible. Ensurethat your phone and car kit do not block any air bags or other security devices fitted in your car.Handle your phone carefully and sensiblyFor the optimal and satisfactory operation of the phone you are recommended to use thephone in the normal operating position.•Do not expose your phone to extreme temperatures.•Do not immerse the phone in any liquid; if your phone is damp, switch it off, remove the batteryand let them dry for 24hrs before using them again.•To clean the phone, wipe it with a soft cloth.•In hot weather or after prolonged exposure to the sun(e.g.,behind a window or a windscreen),the temperature of your phone's cashing mighe increase.Be very careful in this case whenpicking up your phone and also avoid using it with an ambient temperature over 40°.Protect batteries from damageYou should only use Philips Authentic Accessories, as the use of any other accessories maydamage your phone and may be dangerous, and will make all guarantees for your Philips phonenull and void. The use of an unspecified type of battery may also cause an explosion.Make sure damaged parts are replaced immediately by a qualified technician and that they arereplaced with genuine Philips replacement parts.•Your phone is powered by a rechargeable battery.•Use specified charger only.•Do not incinerate.•Do not deform or open the battery.•Do not allow metal objects (such as keys in your pocket) to short circuit the battery contacts.•Avoid exposure to excessive heat (>60° C or 140° F), moisture or caustic environments.Environmental careRemember to observe the local regulations regarding the disposal of the packaging materials,exhausted batteries and old phone and please promote their recycling.Philips has marked thebattery and packaging with standard symbols designed to promote the recycling and appropriatedisposal of your eventual waste.:The labeled packaging material is recyclable.:A financial contribution has been made to the associated national packaging recovery andrecycling system.
15:The plastic material is recyclable (also identifies the type of plastic).Hearing ProtectionWhen listening to music, adjust the volume to a moderate level. Continuous exposure to high volume may impair your hearing.WEEE Marking in the DFU: “Information to the Consumer”Disposal of your old productYour product is designed and manufactured with high quality materials and components, which canbe recycled and reused. When this crossed-out wheeled bin symbol is attached to a product it means the product iscovered by the European Directive 2002/96/ECPlease inform yourself about the local separate collection system for electrical and electronicproducts.Please act according to your local rules and do not dispose of your old products with your normalhousehold waste. The correct disposal of your old product will help prevent potential negativeconsequences for the environment and human health.This device may contain commodities, technology or software subject to export laws and regulationsfrom the US and other countries. Diversion contrary to law is prohibited.TipsPacemakersIf you have a pacemaker:•Always keep the phone more than 15 cm from your pacemaker when the phone is switched on,in order to avoid potential interference.•Do not carry the phone in a breast pocket.•Use the ear opposite to the pacemaker to minimize the potential interference.•Switch off your phone if you suspect that interference is taking place.Hearing aidsIf you are a user of a hearing aid, consult your physician and hearing aid manufacturer to learnwhether your particular device is susceptible to cellular phone interference.How to prolong the battery life of your phone To have your mobile phone function properly, sufficient battery power is important. For the power-saving purpose, do the following, if applicable:•Turn off the Bluetooth function of your phone. •Set the backlight level and duration of your phone to a low value. •Turn on the auto keypad lock, turn off the key sounds, tap vibration, or vibration alerts. •Establish GPRS connection when needed. Otherwise, your phone will keep searching for GPRSconnection, and drain your battery power. •Turn off your phone if there is no coverage. Otherwise, the phone will keep searching fornetwork, and drain your battery power. TroubleshootingThe phone does not switch onRemove/reinstall the battery. Then charge the phone until the battery icon stops scrolling. Unplugthe charger and try to switch the mobile on.The display shows BLOCKED when you switch on the phoneSomebody tried to use your phone but didn’t know the PIN code nor the unblocking code (PUK).Contact your service provider.The display shows IMSI failureThis problem is related to your subscription. Contact your operator.
16Your phone doesn’t return to idle screenLong press the hang-up key or switch off the phone, check that the SIM card and the battery areinstalled correctly and switch it on again.The network symbol is not displayedThe network connection is lost. Either you are in a radio shadow (in a tunnel or between tallbuildings) or you are outside the network coverage area. Try from another place, try to reconnectto the network (especially when abroad), check that the antenna is in place if your mobile has anexternal antenna, or contact your network operator for assistance/information.The display doesn’t respond (or the display responds slowly) to key pressesThe display responds more slowly at very low temperatures. This is normal and does not affect theoperation of the phone. Take the phone to a warmer place and try again. In other cases pleasecontact your phone supplier.Your battery seems to over heatYou might be using a charger that was not intended for use with your phone. Make sure you alwaysuse the Philips authentic accessory shipped with your phone.Your phone doesn’t display the phone numbers of incoming callsThis feature is network and subscription dependent. If the network doesn’t send the caller’s number,the phone will display Call 1 or Withheld instead. Contact your operator for detailed information onthis subject.You can’t send text messagesSome networks don’t allow message exchanges with other networks. First check that you haveentered the number of your SMS centre, or contact your operator for detailed information on thissubject.You can’t receive and/or store JPEG picturesA picture may not be accepted by your mobile phone if it is too large, if its name is too long, or if itdoesn’t have the correct file format.You feel that you have missed some callsCheck your call divert options.When charging, the battery icon shows no bar and the outline is flashingOnly charge the battery in an environment where the temperature does not go below 0°C (32°F) orabove 50°C (113°F).In other cases please contact your phone supplier.The display shows SIM failureCheck that the SIM card has been inserted correctly. If the problem persists, your SIM card may bedamaged. Contact your operator.When attempting to use a feature in the menu, the display shows NOT ALLOWEDSome features are network dependent. They are only available, therefore, if the network or yoursubscription supports them. Contact your operator for detailed information on this subject.The display shows INSERT YOUR SIM CARDCheck that the SIM card has been inserted correctly. If the problem persists, your SIM card may bedamaged. Contact your operator.The autonomy of your phone seems lower than indicated on the user guideThe autonomy is linked to your settings (e.g., ringer volume, backlight duration) and the features youuse. To increase the autonomy, and whenever possible, you must deactivate features you do not use.Your phone doesn’t work well in your carA car contains many metallic parts that absorb electromagnetic waves which can affect the phone’sperformance. A car kit is available to provide you with an external antenna and enables you to makeand receive phone calls without handling the handset.Note: •Check with the local authorities whether or not you are allowed to use the phone while driving.
17Your phone is not chargingIf the battery is completely flat, it might take several minutes of pre-charge (up to 5 minutes in somecases) before the charging icon is displayed on the screen.The picture captured with the phone camera is not clearMake sure that the camera lens on both sides is clean.Trademark DeclarationFCC ComplianceThis device complies with part 15 of the FCC Rules. Operation is subject to the condition that thisdevice does not cause harmful interference.Caution: Changes or modifications not expressly approved by the manufacturer could void the user’sauthority to operate the equipment.Note: This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. This equipment generates, uses and canradiate radio frequency energy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is no guarantee thatinterference will not occur in a particular installation. If this equipment does cause harmfulinterference to radio or television reception, which can be determined by turning the equipment offand on, the user is encouraged to try to correct the interference by one or more of the followingmeasures:—Reorient or relocate the receiving antenna.—Increase the separation between the equipment and receiver.—Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected.—Consult the dealer or an experienced radio/ TV technician for help.This device complies with Part 15 of the FCC Rules. Operation is subject to the following twoconditions: •This device may not cause harmful interference. •This device must accept any interference received, including interference that may cause undesiredoperation.Health and safety informationRadio Frequency (RF) EnergyThis model phone meets the government’s requirements for exposure to radio waves.This phone is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U.S. Government:The exposure standard for wireless mobile phones employs a unit of measurement known as theSpecific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. Tests for SAR areconducted using standard operating positions accepted by the FCC with the phone transmitting atits highest certified power level in all tested frequency bands. Although the SAR is determined at thehighest certified power level, the actual SAR level of the phone while operating can be well below themaximum value. This is because the phone is designed to operate at multiple power levels so as touse only the poser required to reach the network. In general, the closer you are to a wireless basestation antenna, the lower the power output.The highest SAR value for the model phone as reported to the FCC when tested for use at the earis 0.923 W/kg and when worn on the body, as described in this user guide, is 1.133 W/kg (Body-Philips PHILIPS and PHILIPS’ Shield Emblem are registered trademarks of KoninklijkePhilips N.V. manufactured by Shenzhen Sang Fei Consumer Communications Co.,Ltd. Under license from Koninklijke Philips N.V..
18worn measurements differ among phone models, depending upon available enhancements and FCCrequirements).While there may be differences between the SAR levels of various phones and at various positions,they all meet the government requirement.The FCC has granted an Equipment Authorization for this model phone with all reported SAR levelsevaluated as in compliance with the FCC RF exposure guidelines. SAR information on this modelphone is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID: VQRCTS309For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines foruse with an accessory that contains no metal and the positions the handset a minimum of 1 cm fromthe body. Use of other enhancements may not ensure compliance with FCC RF exposure guidelines.If you do not use a body-worn accessory and are not holding the phone at the ear, position thehandset a minimum of 1 cm from your body when the phone is switched on.Limited warranty1 What Does This Limited Warranty Cover?Philips warrants to the original retail purchaser (“Consumer” or “You”) that this Philips cellularproduct and all accessories originally provided by Philips in the sales package (“Product”) are freefrom defects in materials, design and workmanship under normal use in accordance with theoperating instructions and pursuant to the following terms and conditions. This limited warrantyextends only to the Consumer for Products purchased and used in the original country of purchase.The limited warranty is valid only in Philips’ intended country of sales of the product.2.How Long is The Limited Warranty Period?The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchaseof the Product, documented by valid proof of purchase. The limited warranty for original Philipsrechargeable battery extends for six (6) months from the date of purchase.3.What Will Philips Do if The Product is Not Free From Material Defects in Materials andWorkmanship During The Limited Warranty Period?During the limited warranty period, Philips or its authorized service representative will, at its optioneither repair or replace, without charge for parts or labour, a materially defective Product with newor refurbished parts or Product and return such repaired or replaced Product to the Consumer inworking condition. Philips will retain defective parts, modules or equipment.Repaired or replaced Product will be covered by this limited warranty for the balance of the originallimited warranty period or ninety (90) days from the date of repair or replacement whichever islonger. Repair or replacement of Product, at Philips’ option is your exclusive remedy.4.What is Not Covered By This Limited Warranty?This limited warranty does not cover:a) Product that has been subjected to misuse, accident, shipping or other physical damage, improperinstallation, abnormal operation handling, neglect, inundation, fire, water or other liquid intrusion; orb) Product that has been damaged due to repair, alteration, or modification by anyone not authorizedby Philips; orc) Product that has reception or operation problems caused by signal conditions, network reliabilityor cable or antenna systems; ord) Product defects or problems caused by uses with non-Philips products or accessories; or e) Product which warranty/quality stickers, product serial number or electronic serial number hasbeen removed, altered or rendered illegible; or f) Product purchased, used, serviced, or shipped for repair from outside the original country ofpurchase, or used for commercial or institutional purposes (including but not limited to Productsused for rental purposes); or g) Product returned without valid proof of purchase or which proof of purchase has been altered oris illegible.h)Normal wear and tear or Force Majeure.5.How Do You Get Warranty Service?
19a) Return the Product to an authorized service center of Philips. You may contact the local Philipsoffice for the location of the nearest authorized service center.b)The SIM card must be removed from the Product before it is given to Philips. Philips assumes noliability for damaged or loss of the SIM card or the data contained therein.c)If the Product failure is not covered by this limited warranty, or this limited warranty is inapplicable,void or invalid due to any terms and conditions stated herein, the Consumer will be charged for thecost of repair or replacement of the Product and all other related cost incurred in repairing orreplacing the Product.d) IMPORTANT - you are required to return the Product together with a valid proof of purchasewhich must identify the point of purchase, date of purchase, Product model and Product serialnumber clearly.6.Other Limitation: This Warranty is The Entire Agreement.EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH ABOVE AND THOSE IMPLIED BY LAWAND WHICH CANNOT BE EXCLUDED OR MODIFIED BY AGREEMENT, PHILIPS PROVIDESNO OTHER WARRANTY WHETHER EXPRESS OR IMPLIED (WHETHER BY STATUTE, UNDERTHE OPERATION OF LAW OR OTHERWISE) AND SPECIALLY DISCLAIMS ANY WARRANTYOF SATISFACTORY QUALITY MERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE.PHILIPS’ TOTAL LIABILITY FOR DAMAGES RELATING TO OR ARISING OUT OF THEPURCHASE OR USE OF THE PRODUCT, REGARDLESS OF THE TYPE OR CAUSE OF SUCHDAMAGE OR THE FORM OR CHARACTERISATION OF THE CLAIM ASSERTED (E.G.CONTRACT OR TOPIT), SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE PAID FORTHE PRODUCT.HOWEVER IN NO EVENT SHALL PHILIPS BE LIABLE FOR ANY PUNITIVE, SPECIAL,INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITEDTO THE LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERIAL LOSS, LOST PROFITS,LOST BUSINESS OPPORTUNITIES, COST OF SUBSTITUTION OF GOODS OR SERVICES,INVESTMENTS, DAMAGE TO GOODWILL OR REPUTATION, OR LOSS OF DATA ANDCLAIMS BY THIRD PARTIES) RESULTING FROM PURCHASE OR USE OF THE PRODUCT, TOTHE FULLEST EXTENT ALLOWED BY LAW, WHETHER OR NOT PHILIPS HAS BEEN ADVISEDOF THE POSSIBILTY OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLYNOTWITHSTANDING THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.This limited warranty represents the complete and exclusive agreement between the Consumer andPhilips with respect to this cellular Product and it supercedes all prior agreements between theparties, oral or written, and all other communications between the parties relating to the subjectmatter of this limited warranty. No carrier, retailer, agent, dealer, employee, thereof, or employeeof Philips is authorized to make modifications to this limited warranty and you should not rely on anysuch representation.This limited warranty does not affect the Consumer’s statutory rights under applicable national lawsin force.

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