Satellite Tracking of People 0114BLUT07 BluTag User Manual Microsoft PowerPoint Active BluTag user guide

Satellite Tracking of People LLC BluTag Microsoft PowerPoint Active BluTag user guide

User Guide

https://v11.veritracks.comhttps://v11.veritracks.comFor 24/7 assistance, contact the STOP®Solutions Center1-866-703-STOP (7867) | techsupport@stopllc.comActive BluTag&VeriTracks 11Active BluTag&VeriTracks 11
2BluTag® BluTag complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.RF Exposure (SAR) Statement for BluTag (S5E0114BLUT07).This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. It was tested as an ankle worn device in accordance with the required FCC RF Exposure procedures. The maximum SAR value reported is 3.080 W/Kg for BluTag (S5E0114BLUT07) WARNING – Changes or modifications to these units not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.BluBox™ & BluHome™BluBox and BluHome comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.RF Exposure Statement for BluBox™ (FCC ID S5EAA90548) and BluHome™ (FCC ID S5EBH0107A)This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.WARNING – Changes or modifications to these units not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.Battery SafetyThe BluTag Device contains a non-removable lithium-Ion battery. Do not attempt to remove the battery. Do not dispose of The BluTag or the lithium-Ion battery in a fire. The lithium-Ion battery might present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, or puncture the lithium-Ion battery or the BluTag Device. Do not heat the battery or BluTag Device above 140°F (60°C).Please return the Device to Satellite Tracking of People LLC, 1212 North Post Oak Road, Suite 100, Houston, Texas 77055 for disposal otherwise only dispose of the battery or BluTag device in accordance with the laws and regulations in your area governing disposal of this type of battery.
3Canadian Compliance (Industry Canada) for BluTag IC: 9086A-BluT07, MODEL NUMBER: BluTagThis Class B digital apparatus complies with Canadian ICES-003The BluTag Device has been designed to comply with applicable safety requirements for exposure to radio waves. The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted according to RSS-102 with the BluTag device transmitting at its highest certified power level in all used frequency bands. The highest SAR value for the BluTag when tested was 3.080W/Kg . The BluTag device is designed to be ankle worn. Please follow the instructions included in the user guide for installation around the ankle.This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.Conformité du Canada (Industrie Canada) pour BluTagIC: 9086A-BluT07, NUMÉRO DU MODÈLE: BluTagLe présent appareil numérique de Classe B est conforme à la norme canadienne ICES-003.L'appareil BluTag a été conçu pour être conforme aux normes de sécurité applicables concernant l'exposition aux ondes radioélectriques. Les directives d'exposition aux ondes radioélectriques utilisent l'unité de mesure connue sous le nom de Taux d'absorption spécifique ou TAS. Des tests de TAS ont étéexécutés conformément à la norme RSS-102 avec l'appareil BluTag émettant à son niveau de puissance certifié le plus élevé dans toutes les bandes de fréquences utilisées. La valeur de TAS la plus élevée pour BluTag pendant le test était de 3.080 W/kg . L'appareil BluTag a été conçu pour être porté à la cheville. Veuillez respecter les instructions relatives à l'installation de l'appareil à la cheville stipulées dans le guide de l'utilisateur.Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deuxconditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.SÉCURITÉ DES PILESLes appareils BluTag contiennent une pile au lithium-ion non amovible. Ne pas tenter de retirer la pile. Ne pas jeter BluTag ou la pile au lithium-ion dansun feu. La pile au lithium-ion présente un risque d'incendie ou de brûlure chimique en cas de mauvais traitement. Ne pas désassembler, écraser ni percerla pile au lithium-ion ou l'appareil BluTag. Ne pas chauffer la pile ou l'appareil BluTag à des températures supérieures à 60 °C (140 °F).Veuillez renvoyer l'appareil à Satellite Tracking of People LLC, 1212 North Post Oak Road, Suite 100, Houston, Texas 77055 U.S.A. pour élimination ou sivous voulez vous charger vous-même de l'élimination de la pile ou de l'appareil BluTag, veuillez vous conformer aux lois et à la réglementation de votrerégion régissant la mise au rebut de ce type de pile.
Table of ContentsTable of Contents4EnrollmentEnrollment 19 - 22ZonesZones 23 - 30SchedulesSchedules 31 - 41InstallationInstallation 42 - 49UnassignmentUnassignment 80 - 82OverviewOverview 5 - 18SupervisionSupervision 50 - 72NotificationsNotifications 73 - 79
•BluTag Basics•Battery Life•Charging•BluTag Specifications•How GPS Works•How BluTag Uses GPS•Track Types•How BluTag Uses Cellular Communication•VeriTracks Tracking Software•Tile Totals•The Update Available Bar•Using the Find & Search MenusOverviewOverview5
Lightweight (6oz), one-piece deviceAttempts GPS once every minuteCalls every 10 minutes or less usingRecharges in only one hour per dayOr, 30 minutes twice dailyOverviewOverviewBluTag Basics6
40-60 hour battery capacityMulti-level battery alerts to enrollee and agentLow – Approx. 10 hours leftVibrates twice every 10 minutes until charged or completely deadCritical – Approx. 4 hours leftAgent is alertedDead – Approx. 20-30 min leftAgent is alerted24-month+ battery life expectancyOverviewOverviewBattery Life7
LED Charging IndicatorAmber = ChargingGreen = FullOff = IdlePortable charging cradle (included)Optional charging accessories (additional fees may apply):10-Unit Multicharger (for in-office preparation)Mobile Cradle (battery-powered charger)Automobile ChargerOverviewOverviewCharging8
• Tamper-resistant, fiber optic strap• Status/Call Push Button•Waterproof to 50 feet• Memory capacity of 6+ days• GPS Interference Detection•Shielding Possible•Jamming PossibleOverviewOverviewBluTag Specifications9
OverviewOverviewHow GPS Works• GPS (Global Positioning System) is a constellation of satellites that orbit the Earth.• Reception and accuracy are best when moving and there is an open and unobstructed view of the sky.• GPS tracking is possible when at least 3 satellites can be heard.10
Begin charging BluTag at least 4 hours prior to the install.Charge BluTag in an area where it can also acquire GPS.•If GPS is not available, acquire GPS elsewhere for at least 45 minutes.•Though GPS might be present within the first few minutes of exposure - for optimal performance, allow BluTag time to update its almanac prior to use.Important:•Do not leave BluTags charging for more than two weeks.•Avoid charging in the heat of direct sunlight.OverviewOverviewPreparing BluTag for GPS11
• BluTag attempts to acquire GPS once every minute.OverviewOverviewHow BluTag Uses GPS12
Type Description ExampleTrackpoint A successful attempt to track BluTag’s location at a particular minute. Attempts are made once each minute.Visit Five or more consecutive minutes of tracks, no greater than 300 feet and 2 minutes apart.Visit Point A track within a Visit.Cell Tower When GPS reception is unavailable for one or more minutes, a successful approximation of a responding cell tower’s location may be displayed.Cell Track When 5 or more minutes of Cell Tower Tracking has occurred, an approximation of BluTag’s direction in reference to the Cell Tower may appear. Five types of tracks may be displayed that indicate BluTag’s approximate location.OverviewOverview13Track Types
• Nationwide cellular coverage• BluTag waits only 10 minutes between calls• However, any of the following will produce an immediate call:•Request Position (below): Requests an immediate call/upload•Rapid Reporting (below): Makes calls occur every 2 minutes for 1 hour.•Push Button: Pressing BluTag’s button until it beeps forces it to call•All other events/violations, i.e. charging, zone violations, strap tampers, etc.• Online requests can command BluTag to buzz (beep) or vibrateOverviewOverviewHow BluTag Uses Cellular CommunicationBuzzVibrateRapidReportingRequestPosition14
VeriTracks Tracking Software• Universal software for all hardware• Web-based application (nothing to install)• Phone & Tablet-friendly• Google maps• Multi-shape, private, global, and hidden zone options• Crime Scene CorrelationOverviewOverview15
Tile TotalsTile totals reflect the following:OverviewOverview16Enrollee Number of assigned enrollees for the selected agencyEvents Number of open eventsZones Number of existing zones (assigned & unassigned)Reports Number of processed reports
The Update Available BarThe Update Available bar displays above enrollee cards when an update is available for an enrollee listed on the current page of cards.Clicking the bar is optional, as updated enrollee data will display upon navigating between tabs and tiles.Do not click the Update Available bar while viewing unsaved data. By doing so, unsaved data will be lost.OverviewOverview17
Find / Search menus remember their settings from session to session. Therefore, to return to the default criteria:1. Click the Find or Search menu.2. Click the Clear button to reset the criteria to its defaults.3. Click Find. OverviewOverview18Using the Find & Search MenusEach Tile has its own Find / Search menu. Each is designed to display results that are based on default search criteria or that chosen by the agent.12 3
EnrollmentEnrollment•Creating an Enrollee Profile•Adding Enrollee Addresses19
1. Click the Enrollees tile.2. Click Add.3. Fill in the required fields: Primary ID, First Name, and Last Name.4. Confirm or change the Organization, Agent, and Risk Level.5. Click Save.EnrollmentEnrollmentCreating an Enrollee Profile34205
1. Under the profile, click Addresses.2. Click Add.3. In the Type list, choose Home, Workor Other.4. Enter a Title for the address (e.g. Home, Work, etc.). 5. Fill in the Street 1 box.6. Type the City, State, and Zip Code.EnrollmentEnrollment212Adding Enrollee Addresses4563
7. Click the Geocode button to view the approximate address.8. To adjust the address placement, drag its icon.9. Click Save.EnrollmentEnrollment22Adding Enrollee Addresses (continued)789
ZonesZones•Inclusion Zones•Exclusion Zones•Zone Categories•Creating a Zone from the Addresses tab•Editing an Auto-Generated Zone from the Addresses tab•Using the Zones Tile•Editing Zones via the Zones Tile23
Inclusion ZonesAn inclusion zone is requires an enrollee to be present during scheduled times. Inclusion hours are the time of the day in which the enrollee must remain within the zone.ZonesZones24
Exclusion ZonesAn exclusion zone is placed where an enrollee must stay away. Exclusion hours are the time of the day in which the enrollee is to remain outside the zone – typically 24/7.ZonesZones25
ZonesZonesActiveAn active zone is programmed in the tag’s on-board memory. The tag will sense when it is in violation and immediately notify VeriTracks®(and the agent, if subscribed). Its immediate notification will read:+IZ (inclusion) or +EZ (exclusion)911A 911 zone is programmed in the tag’s on-board memory. The tag will sense when it is in violation and immediately notify VeriTracks (and the agent, if subscribed). Its immediate notification will read:+I911 (inclusion) or +E911 (exclusion)SilentVeriTracks®will notice the violation upon the tag’s regularly scheduled call (then notify the Agent, if subscribed). Its immediate notification will read:+IZS (inclusion) or +EZS (exclusion)26Zone Categories
Creating a Zone from the Addresses tab1. Below the completed profile, click the Addresses tab.2. Click the Create Zone icon for the preferred address.2a. An auto-generated Inclusion Zone will be created with a name consisting of the enrollee’s Primary ID, Address Title, and Last Name.2b. Its radius will be 150 feet (recommended inclusion zone minimum).ZonesZones2272a1
Editing an Auto-Generated Zonefrom the Addresses tab 1. To edit an auto-zone, click the Addresses tab.2. Click the Edit Zone icon for the preferred address.You will be taken to the Zones tile.ZonesZones282
From the Zones tile, you can view or change the following:ZonesZonesUsing the Zones Tile• Zone Name• Description• Organization• Agent• Type• Shape• Map Visibility• Scope• Radius• Address• Center point29
1. To search for the zone, if necessary, use the Find Zones menu on the left.2. Click Edit.3. To correct the zone’s location, drag its center point.4. To adjust the Radius, type a new size and click Apply. (Or, drag one of its outer points.)5. To change the address, use the Locate bar and Find button.6. Click Save when finished.7. To proceed with scheduling the zone, click Add Schedule.12ZonesZonesEditing Zones via the Zones Tile304356
SchedulesSchedules•Schedule Types•Inclusion Zone Scheduling•Overnight Schedules•Exclusion Zone Scheduling•Creating a Reoccurring Schedule•Editing One or More Scheduled Days•Creating an Override Schedule31
Schedule Types SchedulesSchedules32Reoccurring Schedules Override Schedules This default method ensures that the schedule repeats weekly.This date-based method allows a temporary schedule to run and expire on a specific date. It can be used alone or to temporarily suppress/override a reoccurring schedule.No Schedule – A temporary override used for turning off a schedule for a specific date.
Inclusion Zone SchedulingInclusion schedules determine the days/times to be within the zone.Examples:SchedulesSchedules33Enrollee is to be home, 6 pm – 6 am, Monday through Friday. Enrollee is on lock down each and every weekend.
Overnight Inclusion Zone SchedulesUpon saving an overnight schedule, it will automatically split into two portions – one running until 11:59 pm and the other from 12 AM until its portion ends.Overnight schedules do not need to be input as two separate parts, as VeriTracks performs the separation automatically.SchedulesSchedules34
Exclusion Zone SchedulingExclusion schedules determine when to stay away from zone – typically 24/7.Enrollee must stay out of this zone, 24/7.SchedulesSchedules35
Schedules1. Access the enrollee’s Scheduletab.a. From the Enrollees tile, open the Profileand click the Schedules tab.b. Or, in the Zones tile, click Add Schedule.2. Type a Description.3. Select the Days of the Week to be scheduled.4. Confirm or change the Zone category:Active (immediate +IZ), 911 (immediate +I911), or Silent (delayed or suppressed +IZS).36Creating a Reoccurring Schedule2341b1a
Schedules5. In the Time boxes, click to set the times the zoned area is to be monitored.6. Click Set to confirm each choice.7. Under Schedule Target, type or select the name of the zone.(Auto-generated zones are listed by PID –Address Title – Last Name.)8. Select the Zone.9. Click Save.37Creating a Reoccurring Schedule (continued)56789
A schedule calendar is available via the View Schedule button in the Profileand the Dashboard. Day MonthDetailsSchedulesSchedules38Viewing the Schedule CalendarSingle-click
Schedules1. In the enrollees Profile, click the Schedules tab.2. Select a schedule segment.3. Click Edit to change it.4. Clear the boxes for the days you wish to schedule differently than others.5. Click Save.39Editing One or More Scheduled DaysPart A: Remove the scheduled days that will differ from the othersF12345
Schedules6. Click Add.7. Select the Day to reschedule.8. Confirm or change the Zone Category.9. Select the new Start / End Times.10.Select the correct zone as the Schedule Target.11.Click Save.40Editing One or More Scheduled Days(continued)Part B: Create new schedules for the days not like the others69871011
1. Click Add.2. Type a Description, e.g. Extended Curfew, etc.3. From the Schedule Type list, choose Override.4. Select the Date to override.5. In the Time boxes, select the times that the schedule will run (e.g. 11:00 pm – 6:00 am).6. Confirm or change the Zone Category.7. Select the correct zone as the Schedule Target.8. Click Save.SchedulesSchedulesCreating an Override Schedule4112345768
InstallationInstallation•Preparing BluTag for Installation•Verify BluTag Readiness•Attach BluTag to Enrollee•Assigning a Device•Enrollee Instructions for Wearing BluTag•Verifying a Successful Device Assignment42
Begin charging BluTag at least 4 hours prior to the install.Charge BluTag in an area where it can also acquire GPS.•If GPS is not available, acquire GPS elsewhere for at least 45 minutes.•Though GPS might be present within the first few minutes of exposure - for optimal performance, allow BluTag time to update its almanac prior to use.Important:•Do not leave BluTags charging for more than two weeks.•Avoid charging in the heat of direct sunlight.InstallationInstallationPreparing BluTag for Installation43
Verify BluTag ReadinessPrior to assignment, BluTag will regularlycall, acquire GPS, and note its battery level – allowing you to verify its readiness.Installation1. Click the Enrollees tile.2. Select the enrollee’s profile.3. Click the Device Assignments tab.4. Click Change Assignment.5. Type or select the desired device. A green square indicates readiness.6. If the status is not green, it has not met one of the following criteria:a. Recent contactb. GPS of 60% or greaterc. Most recent battery level of 4 volts or higher7. If the above criteria has not been met, click Contact to research its status.44124537
Installation1. Locate the strap, bridge clips, strap clips, cutter, and cutting plate.2. Lay the square hole of the bridge clip across the center of BluTag.3. Firmly press down on the bridge clip to fully insert its legs. Once fully inserted, the bridge clip will lay flush against the BluTag surface.4. Insert one additional bridge clip.5. Attach a pair of clips to one end of the strap. The ends of the clips must align evenly with the end of the strap (not shorter or longer).6. Insert the clipped end of the strap into a wing of the tag. Pull slightly to ensure that it is secure. 45Attach BluTag to Enrollee12 – 456
Installation9. Make note of BluTag’s serial number.10. Place BluTag on the outside of the ankle and wrap the strap around.11. Insert two fingers inside the strap, opposite the device.12. Look for the line on the strap that is two lines past the edge of BluTag.13. Make a straight cut on the line, using STOP cutters only.14. Insert the unclipped end into the wing to test the fit. Cut excess strap, if necessary.15. Attach clips to the end of the strap and press firmly into the wing. Firmly pull the strap to check the fit.46Attach BluTag to Enrollee (continued)1310 / 119121415
1. In VeriTracks, click the Enrollees tile.2. Select the enrollee’s profile.3. Click the Device Assignments tab.4. Click Change Assignment.5. Type or select the desired device.6. Click the Save button.InstallationInstallationAssigning a DeviceTo be completed after installation47124 356
• Attach the charging cup by clipping it to both sides of the tag.• Light on front indicates charging, not the battery level.• Remove the charger by gently detaching its clips from the tag.• Charge twice daily for 30 continuous minutes each time.• If a 30-minute charge is skipped, charge for 60 continuous minutes.• If you feel a low battery vibration (twice every 10 minutes), charge for 2.5 continuous hours.• Do not charge while sleeping or driving.• Do not submerge BluTag in water (baths, pools, large bodies of water).• Do not force a boot over the tag.• A sock can be worn over and/or under the device.• BluTag is hypoallergenic and cannot overheat.• Do not tamper with the device (no pulling, striking, attempt to open).• Do not expose to extreme temperatures (below -4 ºF or above 131 ºF).• Notify the agency if a medical procedure requires removal of the tag.• Do not press “status call button” unless instructed by the agency.• If the tag vibrates or beeps, contact the agency.• If the light shines or blinks when off the charger, contact the agency.InstallationInstallation48Enrollee Instructions for Wearing BluTagDiscuss the following with the enrollee:
Verifying a Successful Device Assignment1. Within the Enrollees tile, select the enrollee’s profile.2. Click their Contact tab to verify that a recent contact was made.3. Click their Events tab to confirm that there is not aMaster Tamper.4. Click the Map tab to verify that current GPS has been acquired.InstallationInstallation24493
Supervision•Two Ways to View Track Data•Map: Zoom, Map Size, Time Controls, and Track Count•Map: Date/Time and Contact Options•Map: Trackpoint & Visit Toggles•Map: Print, Export, Report, Refresh•Map: Visit Points, Display Two Enrollees, Map Legend, Find Map Objects menu•Map: Expanding a Visit to Reveal its Tracks•Map: Playback, Search, Measure, Locate Address•Map: Changing a Zone•Changing a Zone•Online Event Monitoring•Online Event Confirmation & Notes•Find Enrollees, View Events, and New Note•Finding Enrollees in the Dashboard•Confirming Events & Adding Event Notesvia the Dashboard•Adding Case Notes via the Dashboard•Accessing Enrollee Profiles via the Dashboard•Viewing the Enrollee’s Last Locationvia the Dashboard•Dashboard Views•Viewing Events via the Events Tab•Mapping an Event via the Events tab•Viewing & Confirming Events via the Events Tile50
Two Ways to View Track DataThere are two ways to view track data in VeriTracks 11.SupervisionSupervisionThe Enrollee’s Map tab: Displays all track data for a chosen time period.The Events tile: Displays track data from 20 minutes before and up to 20 minutes after) an event’s duration.51
SupervisionSupervision521. Enrollee Card – Click to zoom & center the map on all tracks for the chosen time frame.2. Expand Map – Click to conceal both side bars and again to display them.3. Toggle All Last Known Positions –Click to display the last location of all listed enrollees at once. Click again to toggle the display off.4. Backward / Forward – Shifts the time backward or forward by the current duration in use.5. Lock – Locks the Start Date to enable viewing the chosen date/time for subsequent enrollees.6. Track Count – Lists the total number of tracks acquired within the time frame.6Features of the Map TabZoom, Map Size, Time Controls, and Track Count2 3 4 51
1. Start/End Date & Time – The date range displayed. Click to change.2. Duration – The amount of time displayed. Click to change.3. Contact Cluster – Contact options for the bracelet.SupervisionSupervision53Features of the Map TabDate/Time and Contact Options231
1. Toggle Visits – Click to show\hide Visits.2. Toggle Visit Points – Click to show\hide the points within a Visit.3. Toggle Trackpoints – Click to show\hide trackpoints.4. Toggle Trackpoint Events – Click to show\hide event marks on all points with events progress.SupervisionSupervision54Features of the Map TabTrackpoint & Visit Toggles1234
1. Print - Creates a printable version of the map with trackpoint details.2. Export KML – Creates a copy of the map that is viewable in Google Earth.3. Enrollee Profile Instant Report – Submits a copy of the Enrollee Profile Report to your queue in the Reports tile.4. Refresh – Shows a checkmark if new data is available. Clicking refresh displays newly received data. Shows an xif no new data is available.SupervisionSupervision55Features of the Map TabPrint, Export, Report, Refresh1 2 3 4
1. Expand All Visits - Click once to expand all visits displayed and reveal their associated points (visit points). Click again to hide them.2. Add 2nd Enrollee - Allows two enrollees, at once, to display on the map.3. Show Legend - Displays the map’s legend.4. Find Map Objects - Displays the map’s filters. Clicking Clear and then Find sets the Map to its default settings.SupervisionSupervision56Features of the Map TabVisit Points, Display Two Enrollees, Map Legend, Find Map Objects menu1234
1. Select the Visit.2. Click the Expand button.3. The Visit Points will display in the Map and Map Cards.SupervisionSupervision57Expanding a Visit123
1. Playback bar – Animates the movement of the trackpoints and visits, in the order each was acquired.2. Search bar – Searches 1500 feet around the center of the map for matches to search criteria, e.g. schools, parks, etc. Click the Close (x) button to remove displayed results.3. Measure – Once enabled, click from one area of the map to another to calculate the distance in between. (Do not click directly on trackpoints or visits.) Click again to disable.4. Locate Address – Click to enable. Once enabled, click an area on the map to view its approximate address. (Do not click directly on trackpoints or visits.)SupervisionSupervision58Features of the Map TabPlayback, Search, Measure, Locate Address1 42 3
1. Select the zone.2. Click the Edit button that appears in the top-left corner of the Map.3. To change the size – drag an outer point in or out. (A reset arrow button appears to return it to its original size, if needed.)4. To change its location – drag the inner point.5. Click Save.SupervisionSupervision59Features of the Map TabChanging a Zone
ON CHARGER Duration of time BluTag was on the charger.LOW BATTERY ALARM Approx. 10 hours of charge remain and a 2.5-hour refill is now required. It will vibrate twice every 10 minutes until charged or dead.CRITICAL BATTERY ALARM (CBATT) Approx. 4 hours of charge remain and a 2.5-hour refill is now required. Agent is notified. Vibrations continue.DEAD BATTERY ALARM (DBATT) Approx. 30 minutes of charge remain and a 2.5-hour refill is now required. Agent is notified. Vibrations continue.MASTER TAMPER (MTPR)Strap tampering is suspected. The violation remains open until the strap issue is resolved (e.g. replaced). Once BluTag approves, it then provides the option to close the tamper, online.INCLUSION ZONE VIOLATION (IZ) Offender exited an area in which they were required to stay. EXCLUSION ZONE VIOLATION (EZ) Offender entered an area where they were not allowed. ZONE START LOCATION UNKNOWN (ZSLU)VeriTracks has been unable to locate the enrollee for a designated period leading up to curfew. (Default period is 30 minutes.)MESSAGE GAP (MGAP) BluTag has missed multiple calls. (Default period is 6 hours.)NO GPS (NGPS) BluTag is not reporting GPS. (Default period is 6 hours.)INTERFERENCE (SHIELD / JAMM) BluTag has lost GPS reception and suspects that an object (shielding) or signal (jamming) could be the culprit.PRESS BUTTON Push button was pressed, causing an immediate report.DEVICE UNASSIGNED Confirmation of an unenrollment.SupervisionSupervisionBluTag Events60
DashboardThis is the homepage of VeriTracks and provides an at-a-glance communication and violation status. Single or multiple enrollees can be viewed at once (for one or many caseloads).Events tabLocated within the enrollee’s profile. Displays events for various date ranges (the last 7 days will display, by default). Allows event confirmation and closing of Master Tampers. Provides the option to submit an Enrollee Event Report to your reports queue (the Reports tile).Events tileAllows filtering and display of events by type, enrollee (one or many), status (open/closed; confirmed or not), for one or many caseloads, by assignment status, by date range, and by minimum duration.ReportsThis tile provides various event reports, available in various file formats.SupervisionSupervision61Online Event Monitoring
Online Event Confirmation & NotesEvent confirmation shows acknowledgement of its occurrence. Events also allow one to attach a note, regardless of confirmation. Three areas allow for both.SupervisionSupervision62Dashboard EventstileEventstab
Click the Dashboard tab.The following options will be available:SupervisionSupervision63Find Enrollees View Events New NoteGetting to Know the DashboardFind Enrollees, View Events, and New Note
123541. Search by Enrollee Name2. Search by Primary ID3. Search by Agent4. Search by Organization (ORI)5. Search by Assigned Status6. Search by Caseload:a. Both for all caseloadsb. Yes for your ownc. No for all but your ownSupervisionSupervisionFinding Enrollees in the Dashboard646
354Confirming Events & Adding Event Notesvia the DashboardSupervisionSupervision1. From the Enrollees tile, select the enrollee.2. Click the View Events.3. Select the event(s) to be confirmed.4. If desired, enter a Notethat will attach to each selected event upon confirmation.5. Click Confirm.652No openorunconfirmedoreventsEitherOpen ORUnconfirmed eventsOpenANDUnconfirmedevents
132SupervisionSupervisionAdding Case Notes via the DashboardNotes not related to an event can be added to the enrollee’s Profile as a Case Note.1. Click the New Note button.2. Add a Note.3. Click Save.66
Accessing Enrollee Profiles via the DashboardBy clicking the Profile icon for the selected enrollee, you are taken to their Map of their most recent position in the Enrollees tile.SupervisionSupervision67
Viewing the Enrollee’s Last Trackvia the DashboardBy clicking the Last Track icon for the selected enrollee, you are presented with their status.SupervisionSupervision68
Dashboard ViewsSupervisionSupervisionThere are four views. Each displays an enrollee’s name, Primary ID, and risk level.General:Enrollee’s BluTag’s serial number.GPS only:Serial number, recent call and GPS dates/times, battery level, critical violation statusEvents Only:Number of notes, critical violation status, zone violation status by categoryRF Only:Assigned Bluhome and Bluband number, last Bluhome call, RF Status, and Other (RF) event status69
Viewing Events via the Events Tab1. Click the Enrollees tile.2. Select the enrollee’s Profile.3. Click the Events tab. By default, the last 7 days of events and any events in progress are displayed.4. Use the Find Events menu to view specific events and/or dates.SupervisionSupervision703412
Mapping an Event via the Events tab1. Within an enrollee’s Profile, click their Events tab.2. Click the Location icon for the event you wish to view. 3. You will be taken to the Events tile containing a Map of the event, displaying 20 trackpoints before and up to 20 trackpoints after the event’s start/end.SupervisionSupervision71213
Viewing & ConfirmingEvents via the Events Tile1. Click the Events tile.2. Use the Find Events menu to select the enrollee.3. Click the Confirm button to acknowledge the event.SupervisionSupervision72312
NotificationsNotifications•Notification Preferences•Reading the Daily Report•Reading Immediate Notifications•BluTag Events•Closing a Master Tamper via theEnrollee Profile•Closing a Master Tamper via theEvents Tile73
Notification PreferencesThere are two standard notification methods, Daily Reports and Immediate Notifications.The Daily Report arrives each morning, typically at 6:30 am, displaying 36 hours of data, per enrollee. Immediate Notifications can be received via email or text messaging upon the start and end of an event.NotificationsNotifications74
1. Report Run Date/Time2. The Last Call and Trackpointreceived as of the report Date/Time3. Points: Number of tracks captured during the violation4. Distance: Zone footage5. Type: Inclusion / Exclusion6. Number of minutes (duration)SupervisionSupervision75Reading the Daily Report654321
1. Event Status & Code+indicates an in-progress event-Indicates a closed event2. Primary ID3. Enrollee Name4. Zone Name (if applicable)5. Enrollee’s Primary Phone Number6. Event’s Start or Stop Date/Time7. Enrollee’s Time Zone8. Agent9. Zone AddressSupervisionSupervision76Reading Immediate Notifications546713289
MASTER TAMPER (MTPR)Strap tampering is suspected. The violation remains open until the strap issue is resolved (e.g. replaced). Once BluTag approves, it then provides the option to close the tamper, online.LOW BATTERY ALARM (BATT) Approx. 10 hours of charge remain and a 2.5-hour refill is now required. It will vibrate twice every 10 minutes until charged or dead.CRITICAL BATTERY ALARM (CBATT) Approx. 4 hours of charge remain and a 2.5-hour refill is now required. Agent is notified. Vibrations continue.DEAD BATTERY ALARM (DBATT) Approx. 30 minutes of charge remain and a 2.5-hour refill is now required. Agent is notified. Vibrations continue.INCLUSION ZONE VIOLATION (IZ) Offender exited an area in which they were required to stay. EXCLUSION ZONE VIOLATION (EZ) Offender entered an area where they were not allowed. ON CHARGER Duration of time BluTag was on the charger.PRESS BUTTON Push button was pressed, causing an immediate report.MESSAGE GAP (MGAP) BluTag has missed multiple calls. (Default period is 6 hours.)NO GPS (NGPS) BluTag is not reporting GPS. (Default period is 6 hours.)INTERFERENCE (SHIELD / JAMM) BluTag has lost GPS reception and suspects that an object (shielding) or signal (jamming) could be the culprit.ZONE START LOCATION UNKNOWN (ZSLU)VeriTracks has been unable to locate the enrollee for a designated period leading up to curfew. (Default period is 30 minutes).DEVICE UNASSIGNED Confirmation of an unenrollment.SupervisionSupervisionBluTag Events77
Closing a Master Tamper via theEnrollee ProfileMaster Tamper requires the agent/officer to rectify the original cause of the violation by thoroughly inspecting and/or replacing the strap. The event can then be closed in VeriTracks. 1. In the Enrollees tile, locate the enrollee’s profile.2. Click the Events tab below their profile.3. Locate and select their Master Tamper event. 4. Click the Close button that appears above to end the event.SupervisionSupervision781324
Closing a Master Tamper via theEvents TileMaster Tamper requires the agent/officer to rectify the original cause of the violation by thoroughly inspecting and/or replacing the strap. The event can then be closed in VeriTracks. 1. Click the Events tile.2. Locate and select the Master Tamper event.3. Click the Close button that appears above the map of the event.SupervisionSupervision79123
UnassignmentUnassignment•Unassign BluTag•Remove BluTag From Enrollee80
1. Click the Enrollees tile.2. Select the enrollee’s profile.3. Click the Device Assignmentstab.4. Click Unassign Devices.5. In the Type list, click the arrow to view and choose the appropriate reason for unassigning the device.6. Click Save. BluTag will now shut off.UnassignmentUnassignment81Unassign BluTagUnassign BluTag prior to cutting the strap to avoid causing a false tamper event.123456
Unassignment1. Cut the strap in the middle, leaving an equal amount on both sides.2. Insert the flathead screwdriver underneath onebridge clip and pry it from the wing.3. Repeat for the other bridge clip.4. Pull out the strap.5. Inspect all parts for signs of tampering.6. Clean the lens and surrounding area of any dirt build up.82Remove BluTag From EnrolleeThe following steps are to be completed after unassigning the enrollee in VeriTracks.13 4•If the enrollee has completed the program, no signs of tampering exist, and the unit is not needed for evidence, place the device back into inventory.•If you had to unassign the enrollee and plan to reuse the bracelet, make sure to place BluTag back on the charger to power it back on.•If you sense a problem with the device, send it back to STOP.2

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