Satellite Tracking of People BLU07 GSM/GPRS/EDGE/CDMA/UMTS/HSPA Module User Manual Microsoft PowerPoint Active BluTag user guide
Satellite Tracking of People LLC GSM/GPRS/EDGE/CDMA/UMTS/HSPA Module Microsoft PowerPoint Active BluTag user guide
Contents
- 1. Host (Blu+) User Guide
- 2. Host (BluTag) User Guide
Host (BluTag) User Guide
https://v11.veritracks.comhttps://v11.veritracks.com
For 24/7 assistance, contact the STOP®Solutions Center
1-866-703-STOP (7867) | techsupport@stopllc.com
Active BluTag
&
VeriTracks 11
Active BluTag
&
VeriTracks 11
2
BluTag®
BluTag complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation of the device.
RF Exposure (SAR) Statement for BluTag (S5E0114BLUT07).
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. It was tested as an ankle worn device in accordance
with the required FCC RF Exposure procedures. The maximum SAR value reported is 3.080 W/Kg for BluTag (S5E0114BLUT07)
WARNING – Changes or modifications to these units not expressly approved by the party responsible for compliance could void the user’s authority to operate
the equipment.
BluBox™ & BluHome™
BluBox and BluHome comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.
RF Exposure Statement for BluBox™ (FCC ID S5EAA90548) and BluHome™ (FCC ID S5EBH0107A)
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must be
installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or
transmitter.
WARNING – Changes or modifications to these units not expressly approved by the party responsible for compliance could void the user’s authority to operate
the equipment.
Battery Safety
The BluTag Device contains a non-removable lithium-Ion battery. Do not attempt to remove the battery. Do not dispose of The BluTag or the lithium-Ion battery in
a fire. The lithium-Ion battery might present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, or puncture the lithium-Ion battery or the
BluTag Device. Do not heat the battery or BluTag Device above 140°F (60°C).
Please return the Device to Satellite Tracking of People LLC, 1212 North Post Oak Road, Suite 100, Houston, Texas 77055 for disposal otherwise only dispose
of the battery or BluTag device in accordance with the laws and regulations in your area governing disposal of this type of battery.
3
Canadian Compliance (Industry Canada) for BluTag
IC: 9086A-BluT07, MODEL NUMBER: BluTag
This Class B digital apparatus complies with Canadian ICES-003
The BluTag Device has been designed to comply with applicable safety requirements for exposure to radio waves. The radio wave exposure guidelines
employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted according to RSS-102 with the BluTag device
transmitting at its highest certified power level in all used frequency bands. The highest SAR value for the BluTag when tested was 3.080W/Kg . The
BluTag device is designed to be ankle worn. Please follow the instructions included in the user guide for installation around the ankle.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Conformité du Canada (Industrie Canada) pour BluTag
IC: 9086A-BluT07, NUMÉRO DU MODÈLE: BluTag
Le présent appareil numérique de Classe B est conforme à la norme canadienne ICES-003.
L'appareil BluTag a été conçu pour être conforme aux normes de sécurité applicables concernant l'exposition aux ondes radioélectriques. Les directives
d'exposition aux ondes radioélectriques utilisent l'unité de mesure connue sous le nom de Taux d'absorption spécifique ou TAS. Des tests de TAS ont été
exécutés conformément à la norme RSS-102 avec l'appareil BluTag émettant à son niveau de puissance certifié le plus élevé dans toutes les bandes de
fréquences utilisées. La valeur de TAS la plus élevée pour BluTag pendant le test était de 3.080 W/kg . L'appareil BluTag a été conçu pour être porté à la
cheville. Veuillez respecter les instructions relatives à l'installation de l'appareil à la cheville stipulées dans le guide de l'utilisateur.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux
conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d'en compromettre le fonctionnement.
SÉCURITÉ DES PILES
Les appareils BluTag contiennent une pile au lithium-ion non amovible. Ne pas tenter de retirer la pile. Ne pas jeter BluTag ou la pile au lithium-ion dans
un feu. La pile au lithium-ion présente un risque d'incendie ou de brûlure chimique en cas de mauvais traitement. Ne pas désassembler, écraser ni percer
la pile au lithium-ion ou l'appareil BluTag. Ne pas chauffer la pile ou l'appareil BluTag à des températures supérieures à 60 °C (140 °F).
Veuillez renvoyer l'appareil à Satellite Tracking of People LLC, 1212 North Post Oak Road, Suite 100, Houston, Texas 77055 U.S.A. pour élimination ou si
vous voulez vous charger vous-même de l'élimination de la pile ou de l'appareil BluTag, veuillez vous conformer aux lois et à la réglementation de votre
région régissant la mise au rebut de ce type de pile.
Table of
Contents
Table of
Contents
4
EnrollmentEnrollment 19 - 22
ZonesZones 23 - 30
SchedulesSchedules 31 - 41
InstallationInstallation 42 - 49
UnassignmentUnassignment 80 - 82
OverviewOverview 5 - 18
SupervisionSupervision 50 - 72
NotificationsNotifications 73 - 79
•BluTag Basics
•Battery Life
•Charging
•BluTag Specifications
•How GPS Works
•How BluTag Uses GPS
•Track Types
•How BluTag Uses Cellular
Communication
•VeriTracks Tracking Software
•Tile Totals
•The Update Available Bar
•Using the Find & Search Menus
OverviewOverview
5
Lightweight (6oz), one-piece device
Attempts GPS once every minute
Calls every 10 minutes or less using
Recharges in only one hour per day
Or, 30 minutes twice daily
OverviewOverview
BluTag Basics
6
40-60 hour battery capacity
Multi-level battery alerts to enrollee and
agent
Low – Approx. 10 hours left
Vibrates twice every 10 minutes
until charged or completely dead
Critical – Approx. 4 hours left
Agent is alerted
Dead – Approx. 20-30 min left
Agent is alerted
24-month+ battery life expectancy
OverviewOverview
Battery Life
7
LED Charging Indicator
Amber = Charging
Green = Full
Off = Idle
Portable charging cradle (included)
Optional charging accessories (additional
fees may apply):
10-Unit Multicharger (for in-office preparation)
Mobile Cradle (battery-powered charger)
Automobile Charger
OverviewOverview
Charging
8
• Tamper-resistant, fiber optic
strap
• Status/Call Push Button
•Waterproof to 50 feet
• Memory capacity of 6+ days
• GPS Interference Detection
•Shielding Possible
•Jamming Possible
OverviewOverview
BluTag Specifications
9
OverviewOverview
How GPS Works
• GPS (Global
Positioning System)
is a constellation of
satellites that orbit
the Earth.
• Reception and
accuracy are best
when moving and
there is an open and
unobstructed view
of the sky.
• GPS tracking is
possible when at
least 3 satellites can
be heard.
10
Begin charging BluTag at least 4 hours prior to the install.
Charge BluTag in an area where it can also acquire GPS.
•If GPS is not available, acquire GPS elsewhere for at least 45 minutes.
•Though GPS might be present within the first few minutes of exposure - for optimal
performance, allow BluTag time to update its almanac prior to use.
Important:
•Do not leave BluTags charging for more than two weeks.
•Avoid charging in the heat of direct sunlight.
OverviewOverview
Preparing BluTag for GPS
11
• BluTag
attempts to
acquire GPS
once every
minute.
OverviewOverview
How BluTag Uses GPS
12
Type Description Example
Trackpoint A successful attempt to track BluTag’s location at a
particular minute. Attempts are made once each minute.
Visit Five or more consecutive minutes of tracks, no greater
than 300 feet and 2 minutes apart.
Visit Point A track within a Visit.
Cell Tower When GPS reception is unavailable for one or more
minutes, a successful approximation of a responding cell
tower’s location may be displayed.
Cell Track When 5 or more minutes of Cell Tower Tracking has
occurred, an approximation of BluTag’s direction in
reference to the Cell Tower may appear.
Five types of tracks may be displayed that indicate BluTag’s approximate location.
OverviewOverview
13
Track Types
• Nationwide cellular coverage
• BluTag waits only 10 minutes between calls
• However, any of the following will produce an immediate call:
•Request Position (below): Requests an immediate call/upload
•Rapid Reporting (below): Makes calls occur every 2 minutes for 1 hour.
•Push Button: Pressing BluTag’s button until it beeps forces it to call
•All other events/violations, i.e. charging, zone violations, strap tampers, etc.
• Online requests can command BluTag to buzz (beep) or vibrate
OverviewOverview
How BluTag Uses Cellular Communication
Buzz
Vibrate
Rapid
Reporting
Request
Position
14
VeriTracks Tracking Software
• Universal software for all hardware
• Web-based application (nothing to install)
• Phone & Tablet-friendly
• Google maps
• Multi-shape, private, global, and hidden zone options
• Crime Scene Correlation
OverviewOverview
15
Tile Totals
Tile totals reflect the following:
OverviewOverview
16
Enrollee Number of assigned enrollees for the selected agency
Events Number of open events
Zones Number of existing zones (assigned & unassigned)
Reports Number of processed reports
The Update Available Bar
The Update Available bar displays above enrollee cards when an update is
available for an enrollee listed on the current page of cards.
Clicking the bar is optional, as updated enrollee data will display upon
navigating between tabs and tiles.
Do not click the Update Available bar while viewing unsaved data. By doing
so, unsaved data will be lost.
OverviewOverview
17
Find / Search menus remember
their settings from session to
session. Therefore, to return to the
default criteria:
1. Click the Find or Search menu.
2. Click the Clear button to reset
the criteria to its defaults.
3. Click Find.
OverviewOverview
18
Using the Find & Search Menus
Each Tile has its own Find / Search menu. Each is designed to display results that
are based on default search criteria or that chosen by the agent.
1
2 3
EnrollmentEnrollment
•Creating an Enrollee Profile
•Adding Enrollee Addresses
19
1. Click the Enrollees tile.
2. Click Add.
3. Fill in the required fields: Primary ID,
First Name, and Last Name.
4. Confirm or change the Organization,
Agent, and Risk Level.
5. Click Save.
EnrollmentEnrollment
Creating an Enrollee Profile
3
4
20
5
1. Under the profile,
click Addresses.
2. Click Add.
3. In the Type list,
choose Home, Work
or Other.
4. Enter a Title for the
address (e.g. Home,
Work, etc.).
5. Fill in the Street 1
box.
6. Type the City, State,
and Zip Code.
EnrollmentEnrollment
21
2
Adding Enrollee Addresses
4
5
6
3
7. Click the Geocode button to view the approximate address.
8. To adjust the address placement, drag its icon.
9. Click Save.
EnrollmentEnrollment
22
Adding Enrollee Addresses (continued)
7
8
9
ZonesZones
•Inclusion Zones
•Exclusion Zones
•Zone Categories
•Creating a Zone from the Addresses tab
•Editing an Auto-Generated Zone from the
Addresses tab
•Using the Zones Tile
•Editing Zones via the Zones Tile
23
Inclusion Zones
An inclusion zone is requires an enrollee to be present during
scheduled times. Inclusion hours are the time of the day in which
the enrollee must remain within the zone.
ZonesZones
24
Exclusion Zones
An exclusion zone is placed where an enrollee must stay away.
Exclusion hours are the time of the day in which the enrollee is to
remain outside the zone – typically 24/7.
ZonesZones
25
ZonesZones
Active
An active zone is programmed in the tag’s on-board memory. The tag will
sense when it is in violation and immediately notify VeriTracks®(and the
agent, if subscribed). Its immediate notification will read:
+IZ (inclusion) or +EZ (exclusion)
911
A 911 zone is programmed in the tag’s on-board memory. The tag will
sense when it is in violation and immediately notify VeriTracks (and
the agent, if subscribed). Its immediate notification will read:
+I911 (inclusion) or +E911 (exclusion)
Silent
VeriTracks®will notice the violation upon the tag’s regularly scheduled call
(then notify the Agent, if subscribed). Its immediate notification will read:
+IZS (inclusion) or +EZS (exclusion)
26
Zone Categories
Creating a Zone from the Addresses tab
1. Below the completed profile, click the Addresses tab.
2. Click the Create Zone icon for the preferred address.
2a. An auto-generated Inclusion Zone will be created with a name consisting of
the enrollee’s Primary ID, Address Title, and Last Name.
2b. Its radius will be 150 feet (recommended inclusion zone minimum).
ZonesZones
2
27
2a
1
Editing an Auto-Generated Zone
from the Addresses tab
1. To edit an auto-zone, click the Addresses tab.
2. Click the Edit Zone icon for the preferred address.
You will be taken to the Zones tile.
ZonesZones
28
2
From the Zones tile, you can view or change the following:
ZonesZones
Using the Zones Tile
• Zone Name
• Description
• Organization
• Agent
• Type
• Shape
• Map Visibility
• Scope
• Radius
• Address
• Center point
29
1. To search for the zone, if necessary, use the Find Zones menu on the left.
2. Click Edit.
3. To correct the zone’s location, drag its center point.
4. To adjust the Radius, type a new size and click Apply. (Or, drag one of its outer
points.)
5. To change the address, use the Locate bar and Find button.
6. Click Save when finished.
7. To proceed with scheduling the zone, click Add Schedule.
12
ZonesZones
Editing Zones via the Zones Tile
30
4
3
5
6
SchedulesSchedules
•Schedule Types
•Inclusion Zone Scheduling
•Overnight Schedules
•Exclusion Zone Scheduling
•Creating a Reoccurring Schedule
•Editing One or More Scheduled Days
•Creating an Override Schedule
31
Schedule Types SchedulesSchedules
32
Reoccurring Schedules Override Schedules
This default method ensures that the
schedule repeats weekly.
This date-based method allows a temporary
schedule to run and expire on a specific date. It
can be used alone or to temporarily
suppress/override a reoccurring schedule.
No Schedule – A temporary override used for turning off a schedule for a specific date.
Inclusion Zone Scheduling
Inclusion schedules determine the days/times to be within the zone.
Examples:
SchedulesSchedules
33
Enrollee is to be home, 6 pm – 6 am, Monday through Friday. Enrollee is on lock down each and every weekend.
Overnight Inclusion Zone Schedules
Upon saving an overnight schedule, it will automatically split into two
portions – one running until 11:59 pm and the other from 12 AM until its
portion ends.
Overnight schedules do not need to be input as two separate parts, as VeriTracks
performs the separation automatically.
SchedulesSchedules
34
Exclusion Zone Scheduling
Exclusion schedules determine when to stay away from zone – typically
24/7.
Enrollee must stay out of this zone, 24/7.
SchedulesSchedules
35
Schedules
1. Access the enrollee’s Schedule
tab.
a. From the Enrollees tile, open the Profile
and click the Schedules tab.
b. Or, in the Zones tile, click Add
Schedule.
2. Type a Description.
3. Select the Days of the Week to be
scheduled.
4. Confirm or change the Zone
category:
Active (immediate +IZ), 911 (immediate
+I911), or Silent (delayed or suppressed
+IZS).
36
Creating a Reoccurring Schedule
2
3
4
1b
1a
Schedules
5. In the Time boxes, click to set the
times the zoned area is to be
monitored.
6. Click Set to confirm each choice.
7. Under Schedule Target, type or
select the name of the zone.
(Auto-generated zones are listed by PID –
Address Title – Last Name.)
8. Select the Zone.
9. Click Save.
37
Creating a Reoccurring Schedule (continued)
5
6
7
8
9
A schedule calendar is available via the View Schedule button in the Profile
and the Dashboard.
Day Month
Details
SchedulesSchedules
38
Viewing the Schedule Calendar
Single-click
Schedules
1. In the enrollees Profile,
click the Schedules tab.
2. Select a schedule
segment.
3. Click Edit to change it.
4. Clear the boxes for the
days you wish to schedule
differently than others.
5. Click Save.
39
Editing One or More Scheduled Days
Part A: Remove the scheduled days that will differ from the others
F
1
2
3
4
5
Schedules
6. Click Add.
7. Select the Day to reschedule.
8. Confirm or change the Zone
Category.
9. Select the new Start / End Times.
10.Select the correct zone as the
Schedule Target.
11.Click Save.
40
Editing One or More Scheduled Days
(continued)
Part B: Create new schedules for the days not like the others
6
9
8
7
10
11
1. Click Add.
2. Type a Description, e.g. Extended Curfew,
etc.
3. From the Schedule Type list, choose
Override.
4. Select the Date to override.
5. In the Time boxes, select the times that the
schedule will run (e.g. 11:00 pm – 6:00 am).
6. Confirm or change the Zone Category.
7. Select the correct zone as the Schedule
Target.
8. Click Save.
SchedulesSchedules
Creating an Override Schedule
41
1
2
3
4
5
7
6
8
InstallationInstallation
•Preparing BluTag for Installation
•Verify BluTag Readiness
•Attach BluTag to Enrollee
•Assigning a Device
•Enrollee Instructions for Wearing BluTag
•Verifying a Successful Device
Assignment
42
Begin charging BluTag at least 4 hours prior to the install.
Charge BluTag in an area where it can also acquire GPS.
•If GPS is not available, acquire GPS elsewhere for at least 45 minutes.
•Though GPS might be present within the first few minutes of exposure - for optimal
performance, allow BluTag time to update its almanac prior to use.
Important:
•Do not leave BluTags charging for more than two weeks.
•Avoid charging in the heat of direct sunlight.
InstallationInstallation
Preparing BluTag for Installation
43
Verify BluTag Readiness
Prior to assignment, BluTag will regularly
call, acquire GPS, and note its battery level – allowing you to verify its readiness.
Installation
1. Click the Enrollees tile.
2. Select the enrollee’s profile.
3. Click the Device Assignments tab.
4. Click Change Assignment.
5. Type or select the desired device. A
green square indicates readiness.
6. If the status is not green, it has not met
one of the following criteria:
a. Recent contact
b. GPS of 60% or greater
c. Most recent battery level of 4 volts
or higher
7. If the above criteria has not been met,
click Contact to research its status.
44
1
2
4
5
3
7
Installation
1. Locate the strap, bridge clips, strap clips,
cutter, and cutting plate.
2. Lay the square hole of the bridge clip
across the center of BluTag.
3. Firmly press down on the bridge clip to
fully insert its legs. Once fully inserted,
the bridge clip will lay flush against the
BluTag surface.
4. Insert one additional bridge clip.
5. Attach a pair of clips to one end of the
strap. The ends of the clips must align
evenly with the end of the strap (not
shorter or longer).
6. Insert the clipped end of the strap into a
wing of the tag. Pull slightly to ensure
that it is secure.
45
Attach BluTag to Enrollee
1
2 – 4
5
6
Installation
9. Make note of BluTag’s serial number.
10. Place BluTag on the outside of the ankle
and wrap the strap around.
11. Insert two fingers inside the strap,
opposite the device.
12. Look for the line on the strap that is two
lines past the edge of BluTag.
13. Make a straight cut on the line, using
STOP cutters only.
14. Insert the unclipped end into the wing to
test the fit. Cut excess strap, if
necessary.
15. Attach clips to the end of the strap and
press firmly into the wing. Firmly pull the
strap to check the fit.
46
Attach BluTag to Enrollee (continued)
13
10 / 11
9
12
14
15
1. In VeriTracks, click the
Enrollees tile.
2. Select the enrollee’s
profile.
3. Click the Device
Assignments tab.
4. Click Change
Assignment.
5. Type or select the
desired device.
6. Click the Save button.
InstallationInstallation
Assigning a Device
To be completed after installation
47
1
2
4 3
5
6
• Attach the charging cup by clipping it to both sides of
the tag.
• Light on front indicates charging, not the battery level.
• Remove the charger by gently detaching its clips from
the tag.
• Charge twice daily for 30 continuous minutes each
time.
• If a 30-minute charge is skipped, charge for 60
continuous minutes.
• If you feel a low battery vibration (twice every 10
minutes), charge for 2.5 continuous hours.
• Do not charge while sleeping or driving.
• Do not submerge BluTag in water (baths, pools, large
bodies of water).
• Do not force a boot over the tag.
• A sock can be worn over and/or under the device.
• BluTag is hypoallergenic and cannot overheat.
• Do not tamper with the device (no pulling, striking,
attempt to open).
• Do not expose to extreme temperatures (below -4 ºF or
above 131 ºF).
• Notify the agency if a medical procedure requires
removal of the tag.
• Do not press “status call button” unless instructed by
the agency.
• If the tag vibrates or beeps, contact the agency.
• If the light shines or blinks when off the charger, contact
the agency.
InstallationInstallation
48
Enrollee Instructions for Wearing BluTag
Discuss the following with the enrollee:
Verifying a Successful Device Assignment
1. Within the Enrollees tile, select the enrollee’s profile.
2. Click their Contact tab to verify that a recent contact was made.
3. Click their Events tab to confirm that there is not aMaster Tamper.
4. Click the Map tab to verify that current GPS has been acquired.
InstallationInstallation
2
4
49
3
Supervision
•Two Ways to View Track Data
•Map: Zoom, Map Size, Time Controls, and
Track Count
•Map: Date/Time and Contact Options
•Map: Trackpoint & Visit Toggles
•Map: Print, Export, Report, Refresh
•Map: Visit Points, Display Two Enrollees, Map
Legend, Find Map Objects menu
•Map: Expanding a Visit to Reveal its Tracks
•Map: Playback, Search, Measure, Locate
Address
•Map: Changing a Zone
•Changing a Zone
•Online Event Monitoring
•Online Event Confirmation & Notes
•Find Enrollees, View Events, and New Note
•Finding Enrollees in the Dashboard
•Confirming Events & Adding Event Notes
via the Dashboard
•Adding Case Notes via the Dashboard
•Accessing Enrollee Profiles via the
Dashboard
•Viewing the Enrollee’s Last Location
via the Dashboard
•Dashboard Views
•Viewing Events via the Events Tab
•Mapping an Event via the Events tab
•Viewing & Confirming Events via the
Events Tile
50
Two Ways to View Track Data
There are two ways to view track data in VeriTracks 11.
SupervisionSupervision
The Enrollee’s Map tab: Displays all
track data for a chosen time period.
The Events tile: Displays track data
from 20 minutes before and up to 20
minutes after) an event’s duration.
51
SupervisionSupervision
52
1. Enrollee Card – Click to zoom & center
the map on all tracks for the chosen time
frame.
2. Expand Map – Click to conceal both
side bars and again to display them.
3. Toggle All Last Known Positions –
Click to display the last location of all
listed enrollees at once. Click again to
toggle the display off.
4. Backward / Forward – Shifts the time
backward or forward by the current
duration in use.
5. Lock – Locks the Start Date to enable
viewing the chosen date/time for
subsequent enrollees.
6. Track Count – Lists the total number of
tracks acquired within the time frame.
6
Features of the Map Tab
Zoom, Map Size, Time Controls, and Track Count
2 3 4 5
1
1. Start/End Date & Time – The date range displayed. Click to change.
2. Duration – The amount of time displayed. Click to change.
3. Contact Cluster – Contact options for the bracelet.
SupervisionSupervision
53
Features of the Map Tab
Date/Time and Contact Options
2
3
1
1. Toggle Visits – Click to show\hide Visits.
2. Toggle Visit Points – Click to show\hide the points within a Visit.
3. Toggle Trackpoints – Click to show\hide trackpoints.
4. Toggle Trackpoint Events – Click to show\hide event marks on all
points with events progress.
SupervisionSupervision
54
Features of the Map Tab
Trackpoint & Visit Toggles
1234
1. Print - Creates a printable version of the map with trackpoint details.
2. Export KML – Creates a copy of the map that is viewable in Google Earth.
3. Enrollee Profile Instant Report – Submits a copy of the Enrollee Profile
Report to your queue in the Reports tile.
4. Refresh – Shows a checkmark if new data is available. Clicking refresh
displays newly received data. Shows an xif no new data is available.
SupervisionSupervision
55
Features of the Map Tab
Print, Export, Report, Refresh
1 2 3 4
1. Expand All Visits - Click once to
expand all visits displayed and
reveal their associated points (visit
points). Click again to hide them.
2. Add 2nd Enrollee - Allows two
enrollees, at once, to display on
the map.
3. Show Legend - Displays the
map’s legend.
4. Find Map Objects - Displays the
map’s filters. Clicking Clear and
then Find sets the Map to its
default settings.
SupervisionSupervision
56
Features of the Map Tab
Visit Points, Display Two Enrollees, Map Legend, Find Map Objects menu
123
4
1. Select the Visit.
2. Click the Expand button.
3. The Visit Points will display in the Map and Map Cards.
SupervisionSupervision
57
Expanding a Visit
1
2
3
1. Playback bar – Animates the movement of the trackpoints and visits, in the
order each was acquired.
2. Search bar – Searches 1500 feet around the center of the map for matches
to search criteria, e.g. schools, parks, etc. Click the Close (x) button to
remove displayed results.
3. Measure – Once enabled, click from one area of the map to another to
calculate the distance in between. (Do not click directly on trackpoints or
visits.) Click again to disable.
4. Locate Address – Click to enable. Once enabled, click an area on the map to
view its approximate address. (Do not click directly on trackpoints or visits.)
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Features of the Map Tab
Playback, Search, Measure, Locate Address
1 42 3
1. Select the zone.
2. Click the Edit button that appears in
the top-left corner of the Map.
3. To change the size – drag an outer
point in or out. (A reset arrow button
appears to return it to its original
size, if needed.)
4. To change its location – drag the
inner point.
5. Click Save.
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Features of the Map Tab
Changing a Zone
ON CHARGER Duration of time BluTag was on the charger.
LOW BATTERY ALARM Approx. 10 hours of charge remain and a 2.5-hour refill is now
required. It will vibrate twice every 10 minutes until charged or dead.
CRITICAL BATTERY ALARM (CBATT) Approx. 4 hours of charge remain and a 2.5-hour refill is now required.
Agent is notified. Vibrations continue.
DEAD BATTERY ALARM (DBATT) Approx. 30 minutes of charge remain and a 2.5-hour refill is now
required. Agent is notified. Vibrations continue.
MASTER TAMPER (MTPR)
Strap tampering is suspected. The violation remains open until the strap
issue is resolved (e.g. replaced). Once BluTag approves, it then provides
the option to close the tamper, online.
INCLUSION ZONE VIOLATION (IZ) Offender exited an area in which they were required to stay.
EXCLUSION ZONE VIOLATION (EZ) Offender entered an area where they were not allowed.
ZONE START LOCATION UNKNOWN
(ZSLU)
VeriTracks has been unable to locate the enrollee for a designated period
leading up to curfew. (Default period is 30 minutes.)
MESSAGE GAP (MGAP) BluTag has missed multiple calls. (Default period is 6 hours.)
NO GPS (NGPS) BluTag is not reporting GPS. (Default period is 6 hours.)
INTERFERENCE (SHIELD / JAMM) BluTag has lost GPS reception and suspects that an object (shielding) or
signal (jamming) could be the culprit.
PRESS BUTTON Push button was pressed, causing an immediate report.
DEVICE UNASSIGNED Confirmation of an unenrollment.
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BluTag Events
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Dashboard
This is the homepage of VeriTracks
and provides an at-a-glance
communication and violation status.
Single or multiple enrollees can be
viewed at once (for one or many
caseloads).
Events tab
Located within the enrollee’s profile.
Displays events for various date
ranges (the last 7 days will display,
by default). Allows event confirmation
and closing of Master Tampers.
Provides the option to submit an
Enrollee Event Report to your
reports queue (the Reports tile).
Events tile
Allows filtering and display of events
by type, enrollee (one or many),
status (open/closed; confirmed or
not), for one or many caseloads, by
assignment status, by date range,
and by minimum duration.
Reports
This tile provides various event
reports, available in various file
formats.
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Online Event Monitoring
Online Event Confirmation & Notes
Event confirmation shows acknowledgement of its occurrence. Events also allow
one to attach a note, regardless of confirmation. Three areas allow for both.
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Dashboard Eventstile
Eventstab
Click the Dashboard tab.
The following options will be available:
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Find Enrollees View Events New Note
Getting to Know the Dashboard
Find Enrollees, View Events, and New Note
1
2
3
5
4
1. Search by Enrollee Name
2. Search by Primary ID
3. Search by Agent
4. Search by Organization (ORI)
5. Search by Assigned Status
6. Search by Caseload:
a. Both for all caseloads
b. Yes for your own
c. No for all but your own
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Finding Enrollees in the Dashboard
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6
3
5
4
Confirming Events & Adding Event Notes
via the Dashboard
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1. From the Enrollees tile,
select the enrollee.
2. Click the View Events.
3. Select the event(s) to be
confirmed.
4. If desired, enter a Note
that will attach to each
selected event upon
confirmation.
5. Click Confirm.
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2
No openor
unconfirmedor
events
EitherOpen OR
Unconfirmed events
Open
AND
Unconfirmedevents
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3
2
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Adding Case Notes via the Dashboard
Notes not related to an event can be added to the enrollee’s Profile as a Case Note.
1. Click the New Note button.
2. Add a Note.
3. Click Save.
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Accessing Enrollee Profiles via the Dashboard
By clicking the Profile icon for the selected enrollee, you are taken to their Map of
their most recent position in the Enrollees tile.
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Viewing the Enrollee’s Last Track
via the Dashboard
By clicking the Last Track icon for the selected enrollee, you are presented with
their status.
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Dashboard Views
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There are four views. Each displays an enrollee’s name, Primary ID, and risk level.
General:
Enrollee’s BluTag’s serial
number.
GPS only:
Serial number, recent call
and GPS dates/times,
battery level, critical
violation status
Events Only:
Number of notes, critical
violation status, zone
violation status by category
RF Only:
Assigned Bluhome and
Bluband number, last
Bluhome call, RF Status,
and Other (RF) event status
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Viewing Events via the Events Tab
1. Click the Enrollees tile.
2. Select the enrollee’s Profile.
3. Click the Events tab. By default, the last 7 days of events and any events in
progress are displayed.
4. Use the Find Events menu to view specific events and/or dates.
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3
4
1
2
Mapping an Event via the Events tab
1. Within an enrollee’s Profile, click their Events tab.
2. Click the Location icon for the event you wish to view.
3. You will be taken to the Events tile containing a Map of the event, displaying 20
trackpoints before and up to 20 trackpoints after the event’s start/end.
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2
1
3
Viewing & Confirming
Events via the Events Tile
1. Click the Events tile.
2. Use the Find Events menu to select the enrollee.
3. Click the Confirm button to acknowledge the event.
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3
1
2
NotificationsNotifications
•Notification Preferences
•Reading the Daily Report
•Reading Immediate Notifications
•BluTag Events
•Closing a Master Tamper via the
Enrollee Profile
•Closing a Master Tamper via the
Events Tile
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Notification Preferences
There are two standard notification methods, Daily Reports and
Immediate Notifications.
The Daily Report arrives each morning, typically at 6:30 am,
displaying 36 hours of data, per enrollee.
Immediate Notifications can be received via email or text
messaging upon the start and end of an event.
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1. Report Run Date/Time
2. The Last Call and Trackpoint
received as of the report
Date/Time
3. Points: Number of tracks
captured during the violation
4. Distance: Zone footage
5. Type: Inclusion / Exclusion
6. Number of minutes (duration)
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Reading the Daily Report
6
54
3
2
1
1. Event Status & Code
+indicates an in-progress event
-Indicates a closed event
2. Primary ID
3. Enrollee Name
4. Zone Name (if applicable)
5. Enrollee’s Primary Phone Number
6. Event’s Start or Stop Date/Time
7. Enrollee’s Time Zone
8. Agent
9. Zone Address
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Reading Immediate Notifications
5
467
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8
9
MASTER TAMPER (MTPR)
Strap tampering is suspected. The violation remains open until the strap
issue is resolved (e.g. replaced). Once BluTag approves, it then provides
the option to close the tamper, online.
LOW BATTERY ALARM (BATT) Approx. 10 hours of charge remain and a 2.5-hour refill is now required.
It will vibrate twice every 10 minutes until charged or dead.
CRITICAL BATTERY ALARM (CBATT) Approx. 4 hours of charge remain and a 2.5-hour refill is now required.
Agent is notified. Vibrations continue.
DEAD BATTERY ALARM (DBATT) Approx. 30 minutes of charge remain and a 2.5-hour refill is now
required. Agent is notified. Vibrations continue.
INCLUSION ZONE VIOLATION (IZ) Offender exited an area in which they were required to stay.
EXCLUSION ZONE VIOLATION (EZ) Offender entered an area where they were not allowed.
ON CHARGER Duration of time BluTag was on the charger.
PRESS BUTTON Push button was pressed, causing an immediate report.
MESSAGE GAP (MGAP) BluTag has missed multiple calls. (Default period is 6 hours.)
NO GPS (NGPS) BluTag is not reporting GPS. (Default period is 6 hours.)
INTERFERENCE (SHIELD / JAMM) BluTag has lost GPS reception and suspects that an object (shielding) or
signal (jamming) could be the culprit.
ZONE START LOCATION UNKNOWN
(ZSLU)
VeriTracks has been unable to locate the enrollee for a designated period
leading up to curfew. (Default period is 30 minutes).
DEVICE UNASSIGNED Confirmation of an unenrollment.
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BluTag Events
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Closing a Master Tamper via the
Enrollee Profile
Master Tamper requires the agent/officer to rectify the original cause of the violation by thoroughly
inspecting and/or replacing the strap. The event can then be closed in VeriTracks.
1. In the Enrollees tile, locate the enrollee’s profile.
2. Click the Events tab below their profile.
3. Locate and select their Master Tamper event.
4. Click the Close button that appears above to end the event.
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1
3
2
4
Closing a Master Tamper via the
Events Tile
Master Tamper requires the agent/officer to rectify the original cause of the violation by thoroughly
inspecting and/or replacing the strap. The event can then be closed in VeriTracks.
1. Click the Events tile.
2. Locate and select the Master Tamper event.
3. Click the Close button that appears above the map of the event.
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1
2
3
UnassignmentUnassignment
•Unassign BluTag
•Remove BluTag From Enrollee
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1. Click the Enrollees tile.
2. Select the enrollee’s profile.
3. Click the Device Assignments
tab.
4. Click Unassign Devices.
5. In the Type list, click the arrow
to view and choose the
appropriate reason for
unassigning the device.
6. Click Save. BluTag will now
shut off.
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Unassign BluTag
Unassign BluTag prior to cutting the strap to avoid causing a false tamper event.
1
2
3
4
5
6
Unassignment
1. Cut the strap in the middle, leaving an
equal amount on both sides.
2. Insert the flathead screwdriver
underneath one
bridge clip and pry it from the wing.
3. Repeat for the other bridge clip.
4. Pull out the strap.
5. Inspect all parts for signs of tampering.
6. Clean the lens and surrounding area of
any dirt build up.
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Remove BluTag From Enrollee
The following steps are to be completed after unassigning the enrollee in VeriTracks.
1
3 4
•If the enrollee has completed the program, no signs of tampering exist, and the unit is
not needed for evidence, place the device back into inventory.
•If you had to unassign the enrollee and plan to reuse the bracelet, make sure to place
BluTag back on the charger to power it back on.
•If you sense a problem with the device, send it back to STOP.
2